TOP
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Advanced Fax
Features
Previous
Next
ENG
1
Status Monitor
2
Advanced Guide
Reports and Lists
3
Troubleshooting
4
Appendix
5
Things You Can Do
- Fax
- Copy
- Print (L120 only)
Table of Contents
Index
Please read this guide before operating this
equipment. After you finish reading this guide,
store it in a safe place for future reference.
How to Use This Guide
TOP
Back
Advanced Fax
Features
1
Previous
Next
Manuals for the Machine
Status Monitor
2
Reports and Lists
● Machine Set-Up and Software Installation
● Feature Overviews
● Maintenance and Troubleshooting
Starter Guide
3
Troubleshooting
4
● Basic Features
● Machine Settings
● Specifications
Basic Guide
CD-ROM
Advanced Guide
(This Document)
CD-ROM
Software Guide
(L120 only)
CD-ROM
Appendix
5
● Advanced Fax Features
● Status Monitor
● Reports and Lists
● Driver Set-Up
● Printing
CD-ROM
Table of Contents
Index
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
● To view the manuals in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/
Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems
Incorporated website.
● Considerable effort has been made to make sure that the manuals for the machine are free of
inaccuracies and omissions. However, as we are constantly improving our products if you need an exact
specification, please contact Canon.
● The machine illustration on the cover may differ slightly from your machine.
i
TOP
Back
Advanced Fax
Features
1
Previous
Next
Things You Can Do
Status Monitor
2
Reports and Lists
Specify a recipient with a
single button
Look up a particular
recipient in the directory
3
Send a fax at a specified
time
AAAAA
BBBBB
CCCCC
Troubleshooting
4
One-Touch Speed Dialing
Appendix
5
→ Basic Guide
Specify a recipient with a
three-digit code
Coded Speed Dialing
→ Basic Guide
Specify multiple recipients
with a single button
Group Dialing
Table of Contents
Index
→ Basic Guide
Directory Dialing
→ p. 1-3
Redial when the line is busy
Redialing
→ p. 1-4
Send a fax to multiple
recipients
Broadcasting
→ p. 1-11
Timer Sending
→ p. 1-11
Send a fax in response to the
recipient’s request
Polling Sending
→ p. 1-12
Receive faxes in memory
without printing out
Memory Reception
→ p. 1-8
ii
TOP
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Advanced Fax
Features
1
Status Monitor
Reject faxes from unregistered
numbers
Previous
Next
Adjust the density level of
scanned images
2
Reports and Lists
3
Reception Restriction
Troubleshooting
4
Appendix
5
→ p. 1-9
Send a fax to be relayed to
other fax machines
Density
→ Basic Guide
Enlarge or reduce copied
images
A
Relay Initiation
→ p. 1-14
A
Zoom Ratio
→ Basic Guide
Select a scan mode depending on
the quality of image to be scanned
ABC
ABC
ABC
ABC
Image Quality
→ Basic Guide
Table of Contents
Index
iii
TOP
Back
Advanced Fax
Features
1
Previous
Next
Table of Contents
Status Monitor
2
Things You Can Do ....................................................................................... ii
Reports and Lists
3
How to Use This Guide................................................................................ vii
4
1 Advanced Fax Features................................................................................................. 1-1
Troubleshooting
Dialing Features ........................................................................................ 1-3
Appendix
5
Directory Dialing .................................................................................. 1-3
Redialing ............................................................................................. 1-4
Dialing Through a Switchboard ........................................................... 1-5
Switching Temporarily to Tone Dialing................................................ 1-6
Receiving Features.................................................................................... 1-7
Setting the Receive Mode ................................................................... 1-7
Memory Reception .............................................................................. 1-8
Reception Restriction .......................................................................... 1-9
Remote Reception .............................................................................. 1-9
Table of Contents
Index
iv
TOP
Back
Advanced Fax
Features
1
Previous
Next
Additional Fax Modes .............................................................................. 1-11
Broadcasting ..................................................................................... 1-11
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Timer Sending ................................................................................... 1-11
Polling Sending ................................................................................. 1-12
Polling Receiving............................................................................... 1-13
Relay Initiation................................................................................... 1-14
Canceling Reservation ...................................................................... 1-15
Canceling Jobs ........................................................................................ 1-16
2 Status Monitor ................................................................................................................ 2-1
Checking Job and Machine Status ............................................................ 2-2
Checking and Printing Transmission/Reception Results..................... 2-2
Printing Reports and Lists ................................................................... 2-3
Checking Print and Scan Counts ........................................................ 2-3
3 Reports and Lists........................................................................................................... 3-1
Summary of Reports and Lists .................................................................. 3-2
Printing Reports Automatically .................................................................. 3-3
TX RESULT REPORT ........................................................................ 3-3
RX RESULT REPORT ........................................................................ 3-4
Table of Contents
Index
ACTIVITY REPORT ............................................................................ 3-5
v
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Advanced Fax
Features
Previous
Next
1
4 Troubleshooting............................................................................................................. 4-1
2
General Problems...................................................................................... 4-2
Status Monitor
Reports and Lists
3
Troubleshooting
Paper Feeding Problems ........................................................................... 4-3
Faxing Problems........................................................................................ 4-4
4
Sending Problems ............................................................................... 4-4
5
Copying Problems ................................................................................... 4-10
Receiving Problems ............................................................................ 4-6
Appendix
Telephone Problems ............................................................................... 4-11
Printing Problems .................................................................................... 4-12
5 Appendix......................................................................................................................... 5-1
Glossary .................................................................................................... 5-2
Index .......................................................................................................... 5-9
Table of Contents
Index
vi
TOP
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Advanced Fax
Features
1
Previous
Next
How to Use This Guide
Status Monitor
2
Reports and Lists
■ Using the Top Page
3
Returns to the last page opened.
Displays the previous or next page.
Returns to the top page.
Troubleshooting
4
Appendix
TOP
Back
5
Advanced Fax
Features
Previous
Next
ENG
1
Status Monitor
2
Advanced Guide
Reports and Lists
3
Troubleshooting
4
Appendix
5
Things You Can Do
- Fax
- Copy
- Print (L120 only)
Table of Contents
Index
Please read this guide before operating this
equipment. After you finish reading this guide,
store it in a safe place for future reference.
How to Use This Guide
Displays the “How to Use This Guide” page.
Quick links to the list of things you can do, topics
for each chapter, table of contents, and the index.
Table of Contents
Index
vii
TOP
Back
Advanced Fax
Features
1
Returns to the last page opened.
Displays the previous or next page.
Returns to the top page.
2
Reports and Lists
3
TOP
Back
4
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
Appendix
5
Next
■ Using the Chapter Topic List
Status Monitor
Troubleshooting
Previous
3
Previous
Next
1 Advanced Fax Features
Dialing Features....................................................................................... 1-3
Directory Dialing ..................................................... 1-3
Redialing................................................................. 1-4
Troubleshooting
4
Appendix
5
Dialing Through a Switchboard .............................. 1-5
Switching Temporarily to Tone Dialing.................... 1-6
Receiving Features.................................................................................. 1-7
Setting the Receive Mode ...................................... 1-7
Memory Reception ................................................. 1-8
Table of contents for the chapter.
Reception Restriction ............................................. 1-9
Remote Reception.................................................. 1-9
Additional Fax Modes............................................................................ 1-11
Broadcasting......................................................... 1-11
Timer Sending ...................................................... 1-11
Polling Sending..................................................... 1-12
Polling Receiving .................................................. 1-13
Relay Initiation ...................................................... 1-14
Table of Contents
Index
Canceling Reservation ......................................... 1-15
1-1
Quick links to the list of things you can do, topics
for each chapter, table of contents, and the index.
Table of Contents
Index
viii
TOP
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Advanced Fax
Features
1
Previous
Next
The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should
keep in mind when using the machine.
Status Monitor
2
Reports and Lists
3
Troubleshooting
WARNING
Indicates a warning that may lead to death or serious injury if not observed.
CAUTION
Explains how to avoid actions that could injure you or damage your machine.
NOTE
4
Explains operating restrictions and how to avoid minor difficulties.
In addition, this guide uses distinctive notations to identify buttons and information in the LCD:
Appendix
5
– The buttons you press appear in square brackets: [Stop/Reset].
– Information in the LCD appears in angle brackets: <SET DOCUMENT>.
Table of Contents
Index
ix
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Previous
Next
1 Advanced Fax Features
Dialing Features....................................................................................... 1-3
Directory Dialing ..................................................... 1-3
Redialing................................................................. 1-4
Troubleshooting
4
Appendix
5
Dialing Through a Switchboard .............................. 1-5
Switching Temporarily to Tone Dialing .................... 1-6
Receiving Features.................................................................................. 1-7
Setting the Receive Mode ...................................... 1-7
Memory Reception ................................................. 1-8
Reception Restriction ............................................. 1-9
Remote Reception.................................................. 1-9
Additional Fax Modes............................................................................ 1-11
Broadcasting......................................................... 1-11
Timer Sending ...................................................... 1-11
Polling Sending..................................................... 1-12
Polling Receiving .................................................. 1-13
Relay Initiation ...................................................... 1-14
Table of Contents
Index
Canceling Reservation ......................................... 1-15
1-1
TOP
Back
Advanced Fax
Features
1
Previous
Next
Canceling Jobs ...................................................................................... 1-16
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Table of Contents
Index
1-2
TOP
Back
Advanced Fax
Features
1
Previous
Next
Dialing Features
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
The machine provides the following dialing features:
directory dialing, redialing, dialing through a switchboard,
and temporary tone dialing.
■ Directory Dialing
Directory dialing allows you to search for a particular recipient
registered in the machine. This is useful when you lost track of
which one-touch speed dialing button or coded speed dialing
code the recipient you want is registered under.
You can either go through all the recipients registered in the
machine (LIST), or look up a particular one by their name
(SEARCH).
Looking Up a Recipient
1. Press [Directory].
If no recipient is registered for speed dialing, <NOT
REGISTERED!> is displayed.
2. Use [Left/Right] to select <SEARCH>, then
press [OK].
3. Use the numeric buttons to enter up to 10 first
characters of the recipient’s name, then press
[OK].
Ex.
Listing All Recipients
1. Press [Directory].
If no recipient is registered for speed dialing, <NOT
REGISTERED!> is displayed.
SEARCH->>CANON_
OK=
[A]
– When the search is completed, the number of recipients that
match the characters you entered is displayed in parentheses.
– Press [OK] to run a new search.
2. Use [Left/Right] to select <LIST>, then press
[OK].
3. Use [Up/Down] to find the required recipient.
– The recipients are listed in the order of one-touch speed dialing
buttons (01 to 15), and coded speed dialing codes (001 to 100).
– For a one-touch speed dialing button or coded speed dialing
code with no recipient name registered, their fax number is
displayed.
4. Press [Start] to start dialing the displayed
Table of Contents
Index
recipient.
Press [Stop/Reset], then [OK] to cancel sending the fax.
1-3
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Advanced Fax
Features
1
4. Use [Up/Down] to find the required recipient.
5. Press [Start] to start dialing the displayed
Status Monitor
2
recipient.
Press [Stop/Reset], then [OK] to cancel sending the fax.
Reports and Lists
3
Troubleshooting
4
■ Redialing
Redialing can be done manually or automatically. For automatic
redialing, you can set how many times the machine redials and
the duration of interval between redials.
Previous
Next
5. Use the numeric buttons to enter the number
of redials the machine will make, then press
[OK].
Ex.
TIMES= 2(1-10)
YES=OK
6. Use the numeric buttons to enter the duration
of interval (in minutes) between redials, then
press [OK].
Ex.
Appendix
5
Redialing Manually
1. Press [Redial/Pause] to dial the last number
you dialed using the numeric buttons.
INTERVAL=
YES=OK
2min(2-99)
7. Press [Stop/Reset] to return to standby mode.
To cancel manual redialing, press [Stop/Reset], then [OK].
Redialing Automatically
1. Press [Menu].
2. Use [Up/Down] to select <TX SETTING?>, then
press [OK].
3. Use [Up/Down] to select <4 AUTO REDIAL?>,
then press [OK].
4. Use [Left/Right] to select <ON>, then press
[OK].
Table of Contents
Index
1-4
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
■ Dialing Through a Switchboard
If your machine is connected to a PBX, register the [R] button so
you can easily access the outside line.
Registering the [R] Button
1. Press [Menu].
2. Use [Up/Down] to select <COMM.SETTING?>,
Previous
Next
Dialing using the [R] Button
1. Press [R] to access the outside line.
2. Use the numeric buttons to enter the fax
number.
Ex.
=R123_
SUB=
(TX=START)
then press [OK].
3. Use [Up/Down] to select <2 PSTN/PBX?>, then
press [OK].
4. Use [Left/Right] to select <PBX>, then press
[OK].
5. Use the numeric buttons to enter the prefix
number (up to 20 digits), then press [OK].
Ex.
PRE-FIX
YES=OK
NO.=1_
6. Press [Stop/Reset] to return to standby mode.
Table of Contents
Index
1-5
TOP
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Previous
Next
■ Switching Temporarily to Tone Dialing
If your machine to set for pulse dialing, use the procedure below
to switch to tone dialing to use information services (i.e., banks,
airline reservations, and hotel reservations).
NOTE
To talk to the other party, you will need to connect the optional handset
or a telephone to the machine.
1. Press [Hook].
You can also lift the handset instead.
2. Use the numeric buttons to dial the required
information service.
3. When the recorded message of the
information service answers, press [ ] to
switch to tone dialing.
If you pressed [Hook] in step 1, you can pick up the handset if you
need to talk to the other party.
4. Use the numeric buttons to enter the numbers
requested by the information service.
5. When finished, press [Hook] to disconnect the
call.
– If you used the handset, hang up to disconnect the call.
– Tone dialing is canceled when you disconnect the call.
Table of Contents
Index
1-6
TOP
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Advanced Fax
Features
1
Previous
Next
Receiving Features
Status Monitor
2
Reports and Lists
3
You can set the receive mode that suits your needs. The
machine also provides the following receiving features:
memory reception, reception restriction, and remote
reception.
■ Setting the Receive Mode
Troubleshooting
4
For how to determine the right mode for you, see “Set the
Machine for Receiving Faxes,” in the Starter Guide.
Appendix
5
1. Press [Menu].
2. Use [Up/Down] to select <RX SETTING?>, then
press [OK].
3. Use [Up/Down] to select <5 RX MODE?>, then
press [OK].
5. Press [Stop/Reset] to return to standby mode.
FAX/TEL: Optional Settings
If required, change the optional settings as follows:
<SET RING START TIME>: Use the numeric buttons to enter
the duration (0 to 30 seconds) for which the machine listens for
the fax tone before it starts ringing. Press [OK].
<SET F/T RING TIME>: Use the numeric buttons to enter the
duration (10 to 45 seconds) of ringing. Press [OK].
<SET DEFAULT ACTION>: Use [Left/Right] to select the default
action the machine will take after the ringing ends, then press
[OK].
– <RECEIVE>: Tries to receive the document.
– <DISCONNECT>: Disconnects the call.
4. Use [Left/Right] to select the receive mode,
then press [OK].
<FAX/TEL>: Switches between fax and voice calls automatically.
For optional settings, see “FAX/TEL: Optional Settings,” on p. 1-7.
<MANUAL>: You have to manually receive faxes.
<FAX ONLY>: Answers all calls as faxes and disconnects voice
calls.
<AnsMode>: Receives faxes automatically and records voice
messages.
For optional settings, see “AnsMode: Optional Settings,” on p. 1-8.
NOTE
Table of Contents
Index
– For <FAX/TEL> and <MANUAL>, make sure the optional
handset or an external telephone is connected to the machine.
– For <AnsMode>, make sure an answering machine is connected
to the machine.
1-7
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
AnsMode: Optional Settings
If required, change the optional settings as follows:
<SET CHECK TAD TIME>: Use the numeric buttons to enter
the duration (10 to 30 seconds) for which the machine waits until
the connected answering machine takes the call. Press [OK].
<SET FAX DETECT TIME>: Use the numeric buttons to enter
the duration (10 to 70 seconds) for which the machine attempts
to detect the fax tone. Press [OK].
■ Memory Reception
The machine automatically receives faxes in memory when
printing is disabled under certain conditions (i.e., toner or paper
has run out). You can also set the machine to receive faxes in
memory during a certain time period of your choice, with
password protection if required.
1. Press [Menu].
2. Use [Up/Down] to select <RX SETTING?>, then
press [OK].
3. Use [Up/Down] to select <1 MEMORY RX
MODE?>, then press [OK].
Previous
Next
5. Use the numeric buttons to enter the time (in
24-hour format) when memory reception
starts, then press [OK].
If you do not want to set the time, press [OK] without entering any
number and skip to step 7.
Ex.
ON
TIME=2_:
6. Use the numeric buttons to enter the time (in
24-hour format) when memory reception ends,
then press [OK].
Ex.
OFF TIME=09:00
YES=OK
7. Use the numeric buttons to enter a four-digit
password, then press [OK].
If no password is required, press [OK] without entering any
number.
Ex.
PASSWORD=1234
YES=OK
8. Press [Stop/Reset] to return to standby mode.
4. Use [Left/Right] to select <ON>, then press
[OK].
Table of Contents
Index
1-8
TOP
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Releasing Memory Reception
1. Press [Menu].
2. Use [Up/Down] to select <RX SETTING?>, then
press [OK].
3. Use [Up/Down] to select <1 MEMORY RX
MODE?>, then press [OK].
Troubleshooting
4
4. Use [Left/Right] to select <OFF>, then press
[OK].
Appendix
5
5. If required, use the numeric buttons to enter
the four-digit password, then press [OK].
If no password is required, skip to step 6.
Ex.
PASSWORD=1234
YES=OK
6. Press [Stop/Reset] to return to standby mode.
Previous
Next
■ Reception Restriction
You can restrict incoming fax calls from only the numbers
registered in the machine for speed dialing. This can help
eliminate unsolicited calls.
NOTE
– The sender’s fax number must be registered in their machine and
must match the number registered in your machine for speed dialing.
– If you entered a pause or a space in the last four digits of a fax
number registered for speed dialing, you cannot receive calls from
that number.
1. Press [Menu].
2. Use [Up/Down] to select <RX SETTING?>, then
press [OK].
3. Use [Up/Down] to select <7 RX
RESTRICTION?>, then press [OK].
4. Use [Left/Right] to select <ON>, then press
[OK].
5. Press [Stop/Reset] to return to standby mode.
■ Remote Reception
Remote reception allows you to use an external telephone
connected to the machine to receive faxes manually. This can
be useful when the machine is not nearby or being used by
someone else at the moment.
Table of Contents
Index
1-9
TOP
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
Registering Remote Reception ID
Next
Receiving a Fax Remotely
Follow this procedure if you want to change the default remote
reception ID of 25.
1. When you receive a call, pick up the
1. Press [Menu].
2. Enter the two-digit remote reception ID on the
2. Use [Up/Down] to select <RX SETTING?>, then
press [OK].
4
Previous
3. Use [Up/Down] to select <8 REMOTE RX?>,
telephone.
keypad to start reception.
3. When the reception is complete, hang up the
telephone.
then press [OK].
Appendix
5
4. Use [Left/Right] to select <ON>, then press
[OK].
5. Use the numeric buttons to enter a two-digit
remote reception ID (00 to 99), then press
[OK].
6. Press [Stop/Reset] to return to standby mode.
Table of Contents
Index
1-10
TOP
Back
Advanced Fax
Features
1
Previous
Next
Additional Fax Modes
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
The machine provides the following additional fax modes:
broadcasting, timer sending, polling sending, polling
receiving, relay initiation, and canceling reservation.
■ Broadcasting
Broadcasting allows you to send the same document to multiple
recipients.
1. Load a document.
■ Timer Sending
Timer sending allows you to start transmission at a specified
time. You can combine other fax features with timer sending.
1. Load a document.
2. Press [Add. Mode] twice.
3. Use [Up/Down] to select <2 TIMER TX?>, then
press [OK].
2. Press [Add. Mode] twice.
3. Use [Up/Down] to select <1 BROADCAST?>,
then press [OK].
4. Use the numeric buttons, one-touch speed
dialing button, coded speed dialing code, or
directory dialing to enter a recipient, then
press [OK].
If you enter recipients using the numeric buttons, you can set a
subaddress and/or password (up to 20 digits).
5. Repeat the previous step to enter all required
recipients (up to 131), then press [Start].
You can enter only up to 16 recipients if using the numeric buttons.
6. Press [Start] again to start transmission.
Press [OK] to view the entered recipients before pressing [Start].
Table of Contents
Index
1-11
TOP
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
4. Use the numeric buttons to enter the time of
transmission (in 24-hour format), then press
[OK].
Previous
Next
■ Polling Sending
Polling sending allows you to send a document in response to
the recipient machine’s request.
Ex.
TIMER=20:00
YES=OK
5. Use the numeric buttons to enter a recipient,
or press [Add. Mode] to specify the fax feature
you want to start at the specified time.
1. Load a document.
2. Press [Add. Mode] twice.
3. Use [Up/Down] to select <3 POLLING TX?>,
then press [OK].
<1 BROADCAST>: Broadcasting
<4 POLLING RX>: Polling receiving.
<5 RELAY INITIATE>: Relay initiation.
6. If required, press [Down] and use the numeric
buttons to enter the subaddress (up to 20
digits).
If no subaddress is required, skip to step 8.
Ex.
SUB=1234_
PWD=
(TX=START)
7. If required, press [Down] and use the numeric
buttons to enter the password (up to 20 digits).
If no password is required, skip to step 8.
Ex.
PWD=5678_
(TX=START)
8. Press [Start] to scan the document for timer
sending.
Table of Contents
Index
1-12
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Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
4. Use [Left/Right] to select <SINGLE> or
<MULTI>, then press [OK].
<SINGLE>: The document will be deleted after it is sent to a
recipient.
<MULTI>: The document will be retained in memory until manually
deleted.
5. Use the numeric buttons to enter the four-digit
subaddress, then press [OK].
If no subaddress is required, skip to step 7.
Ex.
SUBADDRESS=123_
6. Use the numeric buttons to enter the four-digit
password.
Previous
Next
■ Polling Receiving
Polling receiving allows you to retrieve documents stored in
remote machines for polling.
1. Press [Add. Mode] twice.
2. Use [Up/Down] to select <4 POLLING RX?>,
then press [OK].
3. Use the numeric buttons, one-touch speed
dialing button, coded speed dialing code, or
directory dialing to enter a recipient, then
press [OK].
You can set a subaddress and/or password (up to 20 digits). This
will override any subaddress and/or password registered in the
speed dialing buttons or codes specified.
If no password is required, skip to step 7.
Ex.
PASSWORD=567_
4. Repeat the previous step to enter all required
recipients (up to 131), then press [Start].
You can enter only up to 16 recipients if using the numeric buttons.
7. Press [Start].
5. Press [Start] again to start polling remote
documents.
Press [OK] to view the entered recipients before pressing [Start].
Table of Contents
Index
1-13
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Advanced Fax
Features
1
■ Relay Initiation
2
Relay initiation allows you to send a document to a remote
machine (relay station), which in turn sends the document to
other destinations. How the document is handled after it
reaches the relay station depends on what function is registered
in the station’s subaddress.
Status Monitor
Reports and Lists
3
Troubleshooting
4
Appendix
5
1. Load a document.
2. Press [Add. Mode] twice.
3. Use [Up/Down] to select <5 RELAY
INITIATE?>, then press [OK].
4. Use the numeric buttons, one-touch speed
dialing button, coded speed dialing code, or
directory dialing to specify the relay station,
then press [OK].
Previous
Next
5. Use the numeric buttons to change or enter
the relay station’s subaddress (up to 20
digits), then press [OK].
Ex.
SUBADDRESS=123_
YES=OK
6. Use the numeric buttons to change or enter
the password (up to 20 digits).
If no password is required, skip to step 7.
Ex.
PASSWORD=5678_
(TX=START)
7. Press [Start].
Table of Contents
Index
1-14
TOP
Back
Advanced Fax
Features
1
Previous
Next
■ Canceling Reservation
You can cancel sending jobs reserved in memory.
Status Monitor
2
Reports and Lists
3
1. Press [Add. Mode] twice.
2. Use [Up/Down] to select <6 CANCEL
RESERV.?>, then press [OK].
3. Use [Up/Down] to select the job you want to
Troubleshooting
4
Appendix
5
cancel, then press [OK].
<MEMORY>: Documents in memory
<TIMER>: Timer sending
<B-CAST>: Broadcasting
<POLL-TX>: Polling sending
<POLL-RX>: Polling receiving
<RELAY>: Relay initiation
Press [Right] to view the job.
4. Press [OK] to confirm canceling the job.
Table of Contents
Index
1-15
TOP
Back
Advanced Fax
Features
1
Previous
Next
Canceling Jobs
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Cancel an ongoing job (sending, receiving, or copying) as
follows. To cancel sending jobs reserved in memory, see
“Canceling Reservation,” on p. 1-15.
1. Press [Stop/Reset].
2. For sending or receiving jobs, press [OK] to
confirm canceling the job.
Press [Clear] if you do not want to cancel the job.
Appendix
5
NOTE
– For sending or copying jobs, remove any unscanned documents
from the ADF.
– If you are in the copy standby mode and want to cancel a fax job,
press [Stop/Reset] to return to the fax mode first.
– You cannot use the machine to cancel printing jobs sent from a
computer. For how to cancel printing jobs sent from a computer,
see Chapter 2, “Printing,” in the Software Guide.
Table of Contents
Index
1-16
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
Previous
Next
2 Status Monitor
Checking Job and Machine Status ........................................................ 2-2
3
Checking and Printing Transmission/Reception
Results.................................................................... 2-2
4
Printing Reports and Lists ...................................... 2-3
Troubleshooting
Checking Print and Scan Counts............................ 2-3
Appendix
5
Table of Contents
Index
2-1
TOP
Back
Advanced Fax
Features
1
Previous
Next
Checking Job and Machine Status
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Status monitor allows you to view and print transmission
and reception results, print reports and lists, and check
print and scan counts.
■ Checking and Printing Transmission/
Reception Results
1. Press [Status].
2. Use [Up/Down] to select <TX/RX RESULT?>,
then press [OK].
If no transmission/reception result is stored in memory, <NONE> is
displayed.
3. Use [Up/Down] to view the required
transmission/reception result.
The following items are displayed:
– Transaction number (60 down to 01, from the newest to the
oldest)
– Date and time
– Type of transaction (TX or RX)
– Recipient’s name or fax number
– Result of transaction (OK or NG)
4. If required, press [Start] to print the
transmission/reception result.
If you do not need to print the result, press [Stop/Reset] to return to
standby mode.
Table of Contents
Index
2-2
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Previous
Next
■ Printing Reports and Lists
■ Checking Print and Scan Counts
For information on each report or list, see “Summary of Reports
and Lists,” on p. 3-2.
1. Press [Status].
1. Press [Status].
2. Use [Up/Down] to select <COUNTER?>, then
2. Use [Up/Down] to select <PRINT REPORT?>,
3. Use [Up/Down] to view the print or scan
then press [OK].
3. Use [Up/Down] to select the required report or
list, then press [OK].
<TX RESULT REPORT?>: Transmission Result Report
<RX RESULT REPORT?>: Reception Result Report
<ACTIVITY REPORT?>: Activity Report
<MEMORY DATA LIST?>: Memory Data List
<MEMORY IMAGE PRINT?>: Memory Image Print
<1-TOUCH LIST?>: One-Touch Speed Dialing List
<CODED DIAL LIST?>: Coded Speed Dialing List
<GROUP DIAL LIST?>: Group Dialing List
<MACHINE STATUS?>: Machine Status List
If no relevant data is stored in memory, <NONE> is displayed.
press [OK].
counts (up to 65534 pages).
4. When finished, press [OK].
5. Press [Stop/Reset] to return to standby mode.
Table of Contents
Index
2-3
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Previous
Next
3 Reports and Lists
Summary of Reports and Lists .............................................................. 3-2
Printing Reports Automatically .............................................................. 3-3
TX RESULT REPORT ............................................ 3-3
RX RESULT REPORT ............................................ 3-4
ACTIVITY REPORT................................................ 3-5
Table of Contents
Index
3-1
TOP
Back
Advanced Fax
Features
1
Previous
Next
Summary of Reports and Lists
Status Monitor
2
The machine can generate the following reports and lists. For how to manually print reports and lists, see “Printing Reports and
Lists,” on p. 2-3.
Reports and Lists
3
Troubleshooting
4
Appendix
5
Report/List
Description
TX RESULT REPORT
Shows the transmission result. Can be set to print automatically.
RX RESULT REPORT
Shows the reception result. Can be set to print automatically.
ACTIVITY REPORT
Shows past 60 transmissions and receptions. Can be set to print automatically.
MEMORY DATA LIST
Lists reserved jobs stored in memory.
MEMORY IMAGE PRINT
Shows information and the first page of a reserved job.
1-TOUCH SPEED DIAL LIST
Lists the names and fax numbers of recipients registered under one-touch speed dialing
buttons. Also shows subaddresses if set.
CODED DIAL LIST
Lists the names and fax numbers of recipients registered in coded speed dialing codes. Also
shows subaddresses if set.
GROUP DIAL LIST
Lists the names and fax numbers of recipients registered in each group dialing group.
MACHINE STATUS LIST
Lists current machine settings.
LOST REPORT
Lists documents that were lost from memory due to power cut. Cannot be manually printed out.
Table of Contents
Index
3-2
TOP
Back
Advanced Fax
Features
1
Previous
Next
Printing Reports Automatically
Status Monitor
2
TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY
REPORT can be set to print automatically.
Reports and Lists
3
Troubleshooting
4
■ TX RESULT REPORT
1. Press [Menu].
2. Use [Up/Down] to select <REPORTING
SETTING?>, then press [OK].
Appendix
5
3. Use [Up/Down] to select <2 TX RESULT
REPORT?>, then press [OK].
4. Use [Left/Right] to select <ON>, <ON
Report Items
The following items are displayed in a Transmission Result
Report:
● SESSION: Session number
● FUNCTION: Type of transmission
– TX: Memory transmission
– BROADCAST: Broadcasting
– POLLING TX: Polling sending
– TIMER TX: Timer sending
– RELAY INI.: Relay initiation
(ERROR)>, or <OFF>, then press [OK].
● NO.: Sequence number
<ON>: Printed out automatically after each transmission.
<ON (ERROR)>: Printed out automatically only when an error
occurs.
<OFF>: Not printed out automatically.
● DESTINATION STATION: Name and number of recipient
5. Press [Stop/Reset] to return to standby mode.
● DATE: Date of transaction
● TIME: Time of transaction
● PAGE: Number of pages sent
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
Table of Contents
Index
3-3
TOP
Back
Advanced Fax
Features
Previous
Next
1
● RESULT: Result of transaction
2
– NG: Transmission failed
The following items are displayed in a Reception Result Report:
– STOP: Transmission manually canceled before completion
● SESSION: Session number
– MEM.FULL: Memory became full during transmission
● FUNCTION: Type of transmission
– JAM: Document jam occurred
– RX: Memory or print reception
– NO ANSWER: Call not answered
– POLLING RX: Polling receiving
4
● Error code: For descriptions of error codes, see
Chapter 9, “Troubleshooting,” in the Basic Guide.
● NO.: Sequence number
5
■ RX RESULT REPORT
Status Monitor
Reports and Lists
3
Troubleshooting
Report Items
– OK: Transmission successful
Appendix
1. Press [Menu].
2. Use [Up/Down] to select <REPORTING
SETTING?>, then press [OK].
3. Use [Up/Down] to select <3 RX RESULT
4.
● DESTINATION STATION: Name and number of the
sending machine
● DATE: Date of transaction
● TIME: Time of transaction
● PAGE: Number of pages received
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
● RESULT: Result of transaction
REPORT?>, then press [OK].
– OK: Reception successful
Use [Left/Right] to select <ON>, <ON
(ERROR)>, or <OFF>, then press [OK].
– NG: Reception failed
<ON>: Printed out automatically after each reception.
<ON (ERROR)>: Printed out automatically only when an error
occurs.
<OFF>: Not printed out automatically.
– MEM.FULL: Memory became full during reception
– STOP: Reception manually canceled before completion
● Error code: For descriptions of error codes, see
Chapter 9, “Troubleshooting,” in the Basic Guide.
5. Press [Stop/Reset] to return to standby mode.
Table of Contents
Index
3-4
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
■ ACTIVITY REPORT
4
Appendix
5
Next
Report Items
1. Press [Menu].
The following items are displayed in an Activity Report:
2. Use [Up/Down] to select <REPORTING
● NO.: Transaction number (01 to 60)
SETTING?>, then press [OK].
3. Use [Up/Down] to select <1 ACTIVITY
REPORT?>, then press [OK].
Troubleshooting
Previous
4. Use [Left/Right] to select <ON> or <OFF>, then
press [OK].
<ON>: Printed out automatically.
<OFF>: Not printed out automatically.
5. Press [Stop/Reset] to return to standby mode.
● SESSION: Session number
● DATE: Date of transaction
● TIME: Time of transaction
● TX/RX: Type of transaction (transmission or reception)
● DESTINATION STATION: Name and number of recipient
● PAGE: Number of pages sent or received
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
● RESULT: Result of transaction (OK or NG)
Table of Contents
Index
3-5
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
Previous
Next
4 Troubleshooting
General Problems .................................................................................... 4-2
3
Paper Feeding Problems......................................................................... 4-3
4
Faxing Problems...................................................................................... 4-4
5
Receiving Problems................................................ 4-6
Troubleshooting
Appendix
Sending Problems .................................................. 4-4
Copying Problems ................................................................................. 4-10
Telephone Problems.............................................................................. 4-11
Printing Problems.................................................................................. 4-12
Table of Contents
Index
4-1
TOP
Back
Advanced Fax
Features
1
General Problems
2
The machine has no power.
Previous
Next
Status Monitor
Reports and Lists
3
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the power cord supplying power?
A
Use a different power cord, or test the cord for
continuity using a voltmeter.
Troubleshooting
4
Appendix
5
Nothing appears in the LCD.
Q
Is the power cord plugged in securely?
A
Unplug the machine and wait for five seconds, then
plug it back in. If the LCD still remains blank,
contact your local authorized Canon dealer or the
Canon help line.
Table of Contents
Index
4-2
TOP
Back
Advanced Fax
Features
1
Paper Feeding Problems
2
Paper does not feed properly.
Previous
Next
Status Monitor
Reports and Lists
3
Q
Does the machine contain too many sheets?
A
Make sure you load the correct quantity. (See
Chapter 3, “Print Media,” in the Basic Guide.)
Q
Is the paper loaded correctly?
A
Make sure the paper is correctly loaded. (See
“Load Paper,” in the Starter Guide.)
Troubleshooting
4
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
A
Let the paper run out before refilling the machine.
Avoid mixing new stock with paper already loaded.
Repeated paper jams occur.
Appendix
5
Multiple sheets feed together into the machine.
Q
Is the paper loaded correctly?
A
Make sure the paper is correctly loaded. (See
“Load Paper,” in the Starter Guide.)
Q
Does the machine contain too many sheets?
A
Make sure you load the correct quantity. (See
Chapter 3, “Print Media,” in the Basic Guide.)
Q
Are different types of paper loaded in the
machine?
A
Load only one type of paper.
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Table of Contents
Index
4-3
TOP
Back
Advanced Fax
Features
1
Previous
Next
Faxing Problems
Status Monitor
2
Reports and Lists
3
Troubleshooting
■ Sending Problems
Q
Is the recipient’s machine out of paper?
Cannot send a fax.
A
Ask the recipient to make sure that paper is loaded
in their machine.
Q
Are there other documents being sent from
memory?
A
Allow time for the documents to finish sending.
Q
4
A
Appendix
5
Table of Contents
Index
Is the machine set for the correct telephone line
type?
Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)
Q
Is the document loaded correctly?
A
Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
A
Make sure the cartridge cover is fully closed.
Q
Is the one-touch speed dialing button or coded
speed dialing code you entered registered
correctly?
A
Check that the speed dialing settings are
registered correctly. (See Chapter 4, “Sending
Faxes,” in the Basic Guide.)
Q
Did you dial a correct number?
A
Check that you have the correct number.
4-4
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
Q
Has an error occurred during transmission?
A
Check the LCD for an error message. (See
Chapter 9, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “Printing Reports and Lists,” on p. 2-3.)
Q
Is the telephone line working properly?
A
Make sure there is a dial tone when you press
[Hook] or when you lift the handset of any external
device connected to the machine. If there is no dial
tone, contact your local telephone company.
3
Troubleshooting
4
Appendix
5
Q
Is the recipient’s machine a G3 fax machine?
A
Make sure the recipient’s machine is compatible
with your machine.
Q
Is the subaddress and/or password correct?
A
If you registered a subaddress/password under a
speed dialing button or code, make sure it matches
the recipient’s settings.
Previous
Next
Faxes sent from the machine are spotted or dirty.
Q
Is the recipient’s machine working properly?
A
Check the machine by making a copy. If the copy is
clear, the problem may be in the recipient’s
machine. If the copy is spotted or dirty, clean the
scanner components. (See Chapter 8,
“Maintenance,” in the Basic Guide.)
Q
Is the document loaded correctly?
A
Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
Table of Contents
Index
4-5
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Cannot send using Error Correction Mode (ECM).
Q
Has an error occurred during reception?
Does the recipient’s fax machine support ECM?
A
Check the LCD for an error message. (See
Chapter 9, “Troubleshooting,” in the Basic Guide.)
A
If this is the case, the document is sent without
ECM.
A
Print an Activity Report and check for an error.
(See “Printing Reports and Lists,” on p. 2-3.)
Errors occur frequently while sending.
Troubleshooting
4
Q
5
A
Q
Is paper loaded in the machine?
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Make sure paper is loaded in the machine. (See
“Load Paper,” in the Starter Guide.)
Check if there is a device nearby that interferes
with signal transmission (i.e., microwave oven).
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables and Install Handset,”
in the Starter Guide.)
Appendix
■ Receiving Problems
Cannot receive a fax automatically.
Table of Contents
Index
Next
Q
Reports and Lists
3
Previous
Q
Is the machine set to receive automatically?
A
For the machine to receive faxes automatically, the
receive mode must be set to <FAX/TEL>, <FAX
ONLY>, or <AnsMode>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting the Receive Mode,” on p. 1-7.)
Q
Is a document stored in memory, leaving little
or no memory available?
A
Print, send, or delete any documents stored in
memory.
4-6
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
No automatic switching between telephone and fax calls.
Next
Q
Is paper loaded in the machine?
Q
Is the machine set to switch automatically
between telephone and fax calls?
A
Make sure paper is loaded in the machine. (See
“Load Paper,” in the Starter Guide.)
A
For the machine to switch between fax and
telephone calls automatically, the receive mode
must be set to <FAX/TEL> or <AnsMode>. If you
have set <AnsMode>, confirm that an answering
machine is connected to the machine and that it is
turned on with an outgoing message properly
recorded. (See “Setting the Receive Mode,” on
p. 1-7.)
Q
Can the sender’s fax machine send the CNG
signal, which tells your machine that the
incoming call is a fax call?
A
Some fax machines cannot send this signal. In
such cases, receive the fax manually.
3
Troubleshooting
4
Appendix
5
Previous
Q
Is a document stored in memory, leaving little
or no memory available?
A
Print, send, or delete any documents stored in
memory.
Q
Has an error occurred during reception?
A
Check the LCD for an error message. (See
Chapter 9, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “Printing Reports and Lists,” on p. 2-3.)
Table of Contents
Index
4-7
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Cannot receive a document manually.
Q
Have you disconnected the call by pressing
[Start] or dialing the remote reception ID after
hanging up?
A
Always press [Start] or dial the remote reception ID
before hanging up. Otherwise you will disconnect
the call.
Reports and Lists
3
Troubleshooting
4
Appendix
5
Print quality is poor.
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q
Is the sender’s fax machine functioning
properly?
A
Contact the other party and have them check that
the scanning components of their machine are
clean.
Previous
Next
Faxes do not print.
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 8,
“Maintenance,” in the Basic Guide.)
Table of Contents
Index
4-8
TOP
Back
Advanced Fax
Features
1
Status Monitor
Received faxes print blotched or unevenly.
Previous
Next
Errors occur frequently while receiving.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
A
Check if there is a device nearby that interferes
with signal reception (i.e., microwave oven).
Q
4
Q
Is the sender’s fax machine functioning
properly?
Is the sender’s fax machine functioning
properly?
A
5
A
Ask the other party to check that the scanning
components of their fax machine are clean.
Ask the other party to check that their fax machine
is functioning properly.
Q
Is toner low or unevenly distributed?
A
Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 8, “Maintenance,” in the Basic
Guide.)
2
Reports and Lists
3
Troubleshooting
Appendix
Cannot receive using Error Correction Mode (ECM).
Q
Does the sender’s fax machine support ECM?
A
If this is the case, the document is received without
ECM.
Table of Contents
Index
4-9
TOP
Back
Advanced Fax
Features
1
Copying Problems
2
Cannot make copies.
Previous
Next
Status Monitor
Reports and Lists
3
Troubleshooting
Q
A
4
Appendix
5
<Fax Err> or <Comm. Err> appears in the LCD when making
copies.
Have you removed the plastic seal from the
toner cartridge?
Q
Has an error occurred during transmission or
reception?
Make sure you remove the seal from the cartridge.
(See “Install Cartridge,” in the Starter Guide.)
A
Change to the fax mode and check the LCD for an
error message. (See Chapter 9, “Troubleshooting,”
in the Basic Guide.)
Q
Is the machine’s memory full?
A
Change to the fax mode and check if the memory
is not full.
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the document loaded correctly?
A
Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
A
Make sure the cartridge cover is fully closed.
Q
Does the document meet the requirements for
the machine?
A
Make sure you load documents that meet the
requirements for use. (See Chapter 2, “Document
Handling,” in the Basic Guide.)
Table of Contents
Index
4-10
TOP
Back
Advanced Fax
Features
1
Telephone Problems
2
Cannot dial.
Previous
Next
Status Monitor
Reports and Lists
3
Q
Is the telephone cable connected properly?
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables and Install Handset,”
in the Starter Guide.)
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables and Install Handset,”
in the Starter Guide.)
Q
Is the power cord plugged in securely?
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the machine set for the correct telephone line
type?
Q
Is the optional handset or telephone cable
defective?
A
Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)
A
Use another cord.
Troubleshooting
4
Appendix
5
Handset or telephone disconnects while you are talking.
Table of Contents
Index
4-11
TOP
Back
Advanced Fax
Features
1
Printing Problems
2
Nothing prints.
Previous
Next
Status Monitor
Reports and Lists
3
Printout is skewed.
Q
Is the power cord plugged in securely?
Q
Is the paper loaded correctly?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
A
Make sure the paper is correctly loaded in the
machine. (See “Load Paper,” in the Starter Guide.)
A
Make sure the paper delivery slot is free of
obstructions.
Troubleshooting
4
Appendix
5
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 8,
“Maintenance,” in the Basic Guide.)
Printout does not match paper size.
Q
Does the size of paper loaded in the machine
match the paper size setting?
A
Load the correct-size paper or change the paper
size setting. (See Chapter 3, “Print Media,” in the
Basic Guide.)
Table of Contents
Index
4-12
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
Paper jams occur.
Q
A
3
Is the correct type of paper loaded in the
machine?
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Previous
Next
Q
Are you printing on the wrong side of the
paper?
A
Some papers have a “right” side for printing. If the
print quality is not as clear as you think it should be,
try printing on the other side of the paper.
Printout has vertical white streaks.
Troubleshooting
4
Appendix
5
Printout is not clear.
Q
Is the copy density adjusted properly?
A
Adjust the density properly. (See Chapter 6,
“Copying,” in the Basic Guide.)
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is toner low or unevenly distributed?
A
Redistribute the toner inside the cartridge. If the
problem persists, replace the cartridge. (See
Chapter 8, “Maintenance,” in the Basic Guide.)
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q
Is toner low or unevenly distributed?
A
Redistribute the toner inside the cartridge. If the
problem persists, replace the cartridge. (See
Chapter 8, “Maintenance,” in the Basic Guide.)
Table of Contents
Index
4-13
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Previous
Next
5 Appendix
Glossary ................................................................................................... 5-2
Index ......................................................................................................... 5-9
Troubleshooting
4
Appendix
5
Table of Contents
Index
5-1
TOP
Back
Advanced Fax
Features
1
Previous
Next
Glossary
Status Monitor
2
A
Reports and Lists
C
AC
3
CNG
Alternating current. The type of electrical current available from a
wall outlet.
Troubleshooting
Activity Report
4
A journal of the machine’s fax transactions, both sent and
received.
Automatic Document Feeder (ADF)
Appendix
5
The device included in the machine that feeds the document
being faxed or copied into the machine.
Automatic redialing
When the receiving fax machine is busy or does not answer, or
when an error occurs while sending, the machine waits a
specified time and then automatically redials the number. If the
receiving fax is still busy or does not answer, the machine waits
the specified time and dials again.
Calling Tone. This is a signal sent by fax machines to identify the
call as an incoming document. When the receiving fax detects
this signal, it automatically starts to receive the fax transmission.
The majority of fax machines in use today can send and detect
CNG signals.
Coded Speed Dialing
An automatic dialing method that allows you to dial a fax or
telephone number by pressing [Coded Dial] and a three-digit
code using the numeric buttons.
Cursor
The underline symbol you see on the LCD display when you
register numbers and names in the machine.
B
bps
Bits per second. Refers to the speed with which a fax machine
sends and receives data.
Broadcasting
Transmitting documents to more than one location (through the
machine’s memory).
Table of Contents
Index
5-2
TOP
Back
Advanced Fax
Features
1
Dialing methods
Ways of pressing one or more buttons to access a number to
connect to an outside party or fax machine.
2
Dialing methods include one-touch speed dialing, coded speed
dialing, group dialing, directory dialing, redialing, and regular
dialing with the numeric buttons.
Reports and Lists
3
Document
Troubleshooting
The sheet of paper containing the data that you send to, or
receive from a machine.
4
Next
F
D
Status Monitor
Previous
dpi
FAX/TEL switching
This option allows you to set the machine to automatically detect
whether a call is from a fax or telephone. If the call is from another
fax, the transmission is automatically received. If the call is from a
telephone, the machine rings to let you know, so you can pick up
the handset. With this feature, one telephone line can be shared
by both the telephone and the fax.
FINE
The resolution setting for documents with very small characters
and lines.
Dots per inch. A machine of measurement for indicating a
machine’s resolution.
Appendix
5
DRAM
Memory that is used for temporary storage of information such
as: documents you want to print, scanned and received
documents, and downloaded fonts.
Dual access (Multitasking)
Enables the machine to receive a fax, even if it is copying or
printing a document. Also enables you to load other faxes into
memory, make copies, print out reports, print documents or
register information while the machine sends a fax from memory.
E
ECM
Error Correction Mode. The ability of your machine to reduce
system and line errors when sending or receiving from another
fax with ECM capability. ECM is most effective in areas where the
telephone lines are in poor condition or there is frequent
interference on the line.
Extension
A telephone connected to the machine that is used in place of the
handset. You can use the extension telephone to activate
incoming reception of documents manually.
Table of Contents
Index
5-3
TOP
Back
Advanced Fax
Features
1
G3, Group 3 fax machine
Interface
Defined by CCITT/ITU-T. Uses encoding schemes to transmit
image data while reducing the amount of data that needs to be
transmitted, thus reducing transmission time. G3 fax machines
can transmit one page in less than one minute. Encoding
schemes for G3 fax machines are Modified Huffman (MH),
Modified READ (MR), and Modified Modified READ (MMR).
2
Reports and Lists
3
The connection between two devices that makes it possible for
them to communicate with each other. The machine features a
USB interface, which makes it compatible with IBM and similar
personal computers.
Interface cable
The cable used to create the interface between a printer and a
computer.
Grayscale
Troubleshooting
Representing color in black and white as a result of different
intensities of color. Different colors and intensities of colors
appear as different shades of gray.
4
Appendix
Interface port
The machine comes with one USB port, located on the back of
the machine. You attach the cable that connects your computer
and machine to this port.
Group Dialing
5
Next
I
G
Status Monitor
Previous
A dialing method that enables you to dial multiple one-touch
speed dialing or coded speed dialing numbers together as a
group. This means that you can press just one button to enter
numbers when sending the same document to many
destinations.
H
ITU-T
A committee created to set international standards for
telecommunications.
J
Jack
Halftone
Using this method, the machine produces shades of gray by
mapping dots to be printed.
The telephone receptacles on your wall or on your machine used
to connect the machine to the telephone line, answering machine,
handset, or telephone.
Table of Contents
Index
5-4
TOP
Back
Advanced Fax
Features
1
Manual receiving
A method of receiving faxes in which you answer all incoming
calls using the optional handset. If you hear a slow beep it
indicates an incoming fax transmission from another machine.
Just press [Start] to receive the incoming fax.
2
Reports and Lists
3
Manual redialing
When you use regular dialing, you can redial a number manually
simply by pressing [Redial/Pause] on the operation panel. The
last number called is the number redialed.
Troubleshooting
4
Next
O
M
Status Monitor
Previous
One-Touch Speed Dialing
An automatic dialing method that allows you to dial a fax or
telephone number by pressing a single one-touch speed dial
button.
One-Touch Speed Dial buttons
The numbered buttons on the operation panel that may be
registered as single or a group of fax numbers. Once a number or
group is registered, you press one button to dial the entire
number or group.
Memory sending
Scans a document into memory before the machine dials the
number(s) and sends it. This method allows you to retrieve your
original document immediately after scanning.
Appendix
5
Modem
A device that converts (MOdulates) digital data for transmission
over telephone lines. At the receiving end, this device converts
the modulated data (DEModulates) to digital format that the
computer understands.
N
Noise
A term applied to a variety of problems that impair the operation
of telephone lines used for faxing.
Numeric buttons
The round, numbered buttons on the operation panel marked the
same as a standard telephone keypad.
Press them to perform regular dialing. You also use the numeric
buttons to enter numbers and letters when you register and
names, and for entering coded speed dialing codes.
Table of Contents
Index
5-5
TOP
Back
Advanced Fax
Features
1
P
Refers to guiding a sheet of paper into the machine’s paper path.
2
Paper feeder
The device in the machine that feeds recording media into the
machine for printing copied or faxed documents.
Reports and Lists
3
Pause
A timing entry required for registering certain long distance
numbers and for dialing out through some telephone systems or
switchboards. Pressing [Redial/Pause] enters a pause between
digits of a telephone number.
Troubleshooting
4
PHOTO
Appendix
The document setting you use for sending or copying documents
with intermediate tones, such as photographs.
5
Next
Redialing-manual
Paper feed
Status Monitor
Previous
Polling
One fax machine requesting another to send a document. The
receiving party calls the fax machine holding the document to be
sent, and requests that it be sent.
Printable area
See Manual redialing.
Registering
A process by which you place fax or telephone numbers and
names in the machine’s memory for automatic dialing so that you
can save time dialing frequently called destinations.
Regular dialing
Pressing the individual numeric buttons to dial a fax or telephone
number.
Remote reception ID
The two-digit code that enables you to manually activate fax
reception using a telephone that is connected to the machine.
Remote reception
Activating fax reception by answering a telephone that is
connected to the machine, but that is not located near the
machine. You need to dial a remote receiving ID number to start
remote reception.
Report
A document printed by the machine and containing information
about the faxes it has sent or received.
The area of a sheet of paper on which a printer can reproduce
text or graphics (the printing area is smaller than the paper).
Pulse
See Rotary pulse.
R
Receiving
Receiving transmission is also defined as RX or Reception. The
machine can be customized to receive fax documents in several
ways.
Reception
See Receiving.
Redialing-automatic
See Automatic redialing.
Table of Contents
Index
5-6
TOP
Back
Advanced Fax
Features
1
Resolution
The density of dots for any given output device. Expressed in
terms of dots per inch (dpi). Low resolution causes font
characters and graphics to have a jagged appearance. Higher
resolution means smoother curves and angles as well as a better
match to traditional typeface designs. Resolution values are
represented by horizontal data and vertical data, for example,
600 × 600 dpi.
Status Monitor
2
Reports and Lists
3
Rotary pulse
A telephone dialing system where a dial is rotated to send pulses
to the telephone switching system. When you pulse dial, you hear
clicks. When you touch-tone dial, the most common dialing
system, you hear tones. Rotary pulse dialing requires certain
setting adjustments.
Troubleshooting
4
Appendix
5
Previous
Next
Speed dialing
Dialing fax or telephone numbers by pressing a few buttons. To
use automatic dialing, you must register the numbers in the
machine’s memory. See also One-Touch Speed Dialing, Coded
Speed Dialing, and Group Dialing.
STD
A document setting for sending normal typewritten or printed
documents containing only text and no drawings, photographs, or
illustrations.
Standby
The mode in which the machine is on and ready to use.
RX
See Receiving.
S
Scanning contrast
A setting that darkens or lightens the scanning of documents.
Sender ID
Information printed at the top of a fax (also called TTI or Transmit
Terminal ID), such as the date and time the fax was sent and the
sender’s fax number.
Sending
A fax document that has been scanned by a fax machine and
sent over telephone lines, in the form of electrical pulses, to
another fax machine. Also called TX or Transmit.
Sending speed
The rate at which faxes are transmitted through the phone line.
See also bps (bits per seconds).
Session number
A unique number assigned to each fax document sent or received
by the machine and used to identify that particular fax document.
Table of Contents
Index
5-7
TOP
Back
Advanced Fax
Features
1
Previous
Next
T
Timer sending
Status Monitor
The ability to send a document at a preset time in the future. You
do not have to be in your office to use timer sending to one or
more destinations.
2
Reports and Lists
Tone
3
A button that allows you to temporarily switch to touch-tone from
pulse dialing. In some countries, on-line data services may
require that you use tone dialing.
Troubleshooting
4
Tone/pulse setting
5
Toner
The ability to set the machine to match the telephone dialing
system your telephone line uses: touch-tone or rotary pulse.
Appendix
A black, resin coated powder contained in the toner cartridge.
The machine applies the toner to the surface of the
photosensitive drum inside the machine via an
electrophotographic mechanism.
Toner saver
The feature that extends cartridge life by reducing toner
consumption rate at a slight decrease in print quality.
Transmit
See Sending.
TX
See Sending.
U
UHQ ™ (Ultra High Quality)
An exclusive Canon digital image processing system that
incorporates 64 shades of gray along with a special edge
enhancement feature which ensures that text and photos are
transmitted with ultimate clarity.
Table of Contents
Index
5-8
TOP
Back
Advanced Fax
Features
Previous
Next
1
Index
2
Symbols & Numerics
E
O
[
Error correction mode (ECM) 4-6, 4-9
One-touch speed dialing 1-3, 1-11, 1-14
Status Monitor
Reports and Lists
3
Troubleshooting
4
Appendix
5
] button 1-6
1-TOUCH SPEED DIAL LIST 3-2
F
P
A
FAX ONLY 1-7
Paper jams 4-3, 4-13
ACTIVITY REPORT 3-2
FAX/TEL 1-7
Password 1-8, 1-13, 1-14
Optional settings 1-7
Printing automatically 3-5
PBX 1-5
Polling receiving 1-13
[Add. Mode] button 1-11
Additional fax modes 1-11
G
Polling sending 1-12
AnsMode 1-7
GROUP DIAL LIST 3-2
Power cord 4-2
Optional settings 1-8
H
B
Handset 1-6, 1-9
Broadcasting 1-11
[Hook] button 1-6
C
L
Canceling
LCD 4-2
Current job 1-16
Reserved jobs 1-15
Prefix number 1-5
Print and scan counts 2-3
Pulse dialing 1-6
LIST 1-3
LOST REPORT 3-2
CODED DIAL LIST 3-2
Coded speed dialing 1-3, 1-11, 1-14
M
MACHINE STATUS LIST 3-2
D
MANUAL 1-7
[Directory] button 1-3
MEMORY DATA LIST 3-2
Directory dialing 1-3
MEMORY IMAGE PRINT 3-2
Memory reception 1-8
Table of Contents
Index
5-9
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
R
T
[R] button 1-5
Timer sending 1-11
Registering 1-5
Using 1-5
Reception restriction 1-9
Redialing 1-4
Automatically 1-4
Manually 1-4
Relay initiation 1-14
Relay station 1-14
Remote reception 1-9
Remote reception ID 1-10
Reports and lists 3-2
Previous
Next
Tone dialing 1-6
Troubleshooting
Copying 4-10
Faxing 4-4
General 4-2
Paper feeding 4-3
Printing 4-12
Receiving 4-6
Sending 4-4
Telephone 4-11
TX RESULT REPORT 3-2
Printing automatically 3-3
Printing automatically 3-3
Printing manually 2-3
RX RESULT REPORT 3-2
Printing automatically 3-4
S
SEARCH 1-3
[Status] button 2-2
Status monitor 2-2
Subaddress 1-13, 1-14
Switchboard 1-5
Table of Contents
Index
5-10
TOP
Back
Advanced Fax
Features
1
Status Monitor
2
Reports and Lists
3
Troubleshooting
4
Appendix
5
Canon Inc.
30-2, Shimomaruko 3-chome,
Ohta-ku, Tokyo 146-8501, Japan
Europe, Africa and Middle East
Canon Europa N.V.
P.O. Box 2262,
1180 EG Amstelveen, Netherlands
Canon (U.K.) Ltd.
Woodhatch
Reigate
Surrey
RH2 8BF
United Kingdom
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Skaftahlid 24
105 REYKJAVIK
Iceland
Telephone: + 354 569 7700
Canon Middle East FZ-LLC
Dubai Internet City
P.O. Box: 500 007
Dubai - U.A.E.
Tel: (+971 4) 391 5050
Fax: (+971 4) 391 6715
Email: info@canon-me.com
Canon South Africa
P O Box 1782
HALFWAY HOUSE 1685
SOUTH AFRICA
General Phone number +27 11 265-4900
General Fax number +27 11 265-4954
Table of Contents
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© CANON INC. 2005
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