REGISTER YOUR FREE 5 YEAR GUARANTEE TODAY

OPERATING MANUAL
ASSEMBLY
click
click
click
REGISTER
YOUR FREE
5 YEAR
GUARANTEE
TODAY
DC75
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Dyson customer care
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE
After registering your 5 year guarantee, your Dyson
appliance will be covered for parts and labour for 5 years
from the date of purchase, subject to the terms of the
guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number
and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.
Your serial number can be found on your rating plate
which is behind the clear bin.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general tips
and useful information about Dyson.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: 0800 298 0298
Email: askdyson@dyson.co.uk
Address: Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN16 0RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline: 01 475 7109
Email: askdyson@dyson.co.uk
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue Business Park,
Rathcoole, Dublin 24
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
REGISTER
BY PHONE
www.dyson.co.uk/register
www.dyson.ie/register
UK: 0800 298 0298
ROI: 01 475 7109
Visit our website to register
your full parts and labour
guarantee online.
Call our dedicated Helpline.
Open Monday to Friday 8am8pm & Saturday and Sunday
8am-6pm.
REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or
mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1.
2.
3.
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This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
Do not use to pick up water.
Do not handle any part of the plug or appliance with wet hands.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.
Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run over the cable.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
To avoid a tripping hazard wind the cable when not in use.
Do not use without the clear bin and cyclone in place.
Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
Do not pull or carry by cable or use cable as a handle.
Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on the
cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not run over the
cable.
Do not pick up water
or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the appliance
is in use.
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Operation
clik
Emptying the clear bin and cleaning the shroud
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Storage
Carrying the appliance
Tool attachments
Carpets or hard floors
click
Self- adjusting cleaner head with suction control
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Looking for blockages
Base plate – disassembly/reassembly
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USING YOUR DYSON APPLIANCE
•
Please read the ‘Important Safety Instructions’ in this Dyson
Operating Manual before proceeding.
•
•
RATING PLATE
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•
Your serial number can be found on your rating plate which is behind the
clear bin.
Check to ensure your electricity supply corresponds to that shown on the
rating plate. The appliance must only be used as rated.
ASSEMBLY
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Lie the appliance on its back.
Attach the cleaner head by sliding it on to the connections on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the twin
- block connection on the body of the appliance, which is directly above the
airway. Push firmly: the cleaner head will click into place.
Stand the appliance up straight.
Attach the wand handle by sliding it on to the top of the appliance. The spring
clip in the handle will click into place.
Ensure the hose is straight. Press the red button on the hose. Slide the wand into
the hose.
Ensure the wand and hose sit in the recess of the handle. Slide the end of the
wand down into the handle to secure it.
Close the wand cap.
Slide the tool holder onto the side of the duct as shown.
Ensure the cyclone and clear bin unit is secured to the main body of
the appliance.
Attach the tools as shown. In use, the tools can be attached to either the hose
or the wand.
Wind the cable around the cable hooks. Secure with the clip.
To watch a short online video visit:
–– www.dyson.co.uk/DC75gettingstarted
•
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Unwind the cable.
Plug the appliance into the mains electricity supply.
To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
To use, recline the handle. The stabiliser stand will automatically lift up.
After use, return the appliance to the upright position, pushing it firmly into
place. The stabiliser wheels will automatically lower.
Then unplug the appliance, coil the cable safely and put the appliance away.
Switch ‘OFF’ the appliance, unplug and ensure it is upright before:
–– changing or using tools
–– removing the hose or airway inspection parts.
Use the cyclone carry handle to carry the machine.
Self-adjusting cleaner head with
suction control
•
•
•
This cleaner head is used for testing with the European Regulations:
No. 665/2013 and No. 666/2013.
Powerful suction
For daily vacuuming of carpets, rugs and hard flooring.
–– Your appliance is pre-set to this level of suction when you take it out of
the box. This is the setting you will normally use to vacuum.
Maximum suction
For vacuuming heavily soiled carpets, rugs and hard flooring.
–– To switch to this setting, move the suction control slider on top of the cleaner
head as shown.
–– Before vacuuming, check the flooring manufacturer’s
cleaning recommendations.
–– After vacuuming, move the suction control slider back to its original position
as shown.
ATTACHMENTS
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•
To release the wand, open the wand cap and pull the red tube up and away
from the handle until it clicks into place.
Should you wish to use the hose without the wand, follow the above instruction
and press the red button to release the wand from the hose.
CARPETS OR HARD FLOORS
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Vacuuming
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The brush bar will always default to ‘ON’ (spinning) each time you switch the
appliance ‘ON’ and recline it for cleaning.
The brush bar will not rotate when the appliance is upright.
To switch the brush bar 'OFF' (e.g. for delicate rugs and delicate flooring):
–– switch the appliance ‘ON’
–– recline the appliance
–– press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.
The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar –
clearing obstructions’.
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming with the brush bar switched 'OFF' and
consulting with the flooring manufacturer.
The brush bar on the appliance may damage some carpet types. If you are
unsure, turn ‘OFF’ the brush bar.
Check the brush bar regularly and clear away any debris (such as hair).
Debris left on the brush bar may cause damage to flooring when vacuuming.
Do not use without the clear bin and cyclone in place.
Fine dirt such as flour should only be vacuumed in very small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).
Do not work with the appliance above you on the stairs. When cleaning stairs it
is recommended that the handle is not extended and that you use a tool on the
end of the hose rather than the wand.
Do not put the appliance on chairs, tables, etc.
Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.
Do not leave the cleaner head in one place on delicate floors.
Emptying the clear bin
•
•
•
•
•
Operation
Store the appliance indoors. Do not use or store it below 3°C (37.4°F).
Ensure the appliance is at room temperature before operating.
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
If used in a garage, always wipe the base plate and ball with a dry cloth
after vacuuming to clean off any sand, dirt, or pebbles that could damage
delicate floors.
•
•
•
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Switch ‘OFF’ and unplug before emptying the clear bin.
To remove the cyclone and clear bin unit, press down on the red button on the
top of the carrying handle on the cyclone.
To release the dirt, press all the way down on the same red button on the top of
the carrying handle on the cyclone.
To minimise dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
Remove the clear bin carefully from the bag.
Seal the bag tightly, dispose as normal.
To refit:
–– ensure the airway in the bin base is clear of dust and dirt
–– close the clear bin base so it clicks into place
–– push the cyclone and clear bin unit into the main body of the appliance;
it will click into place
–– ensure the cyclone and clear bin unit is secure.
Cleaning the clear bin
•
•
•
•
•
•
•
•
•
Remove the cyclone and clear bin (see ‘Emptying the clear bin’).
To separate the cyclone unit from the clear bin press the red button to open the
clear bin base. Press the silver button and separate the cyclone unit from the
clear bin.
Clean the clear bin with cold water only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Do not immerse the whole cyclone in water or pour water into the cyclones.
Clean the cyclone shroud with a cloth or the provided brush to remove any lint
and dust.
Ensure the clear bin is completely dry before replacing.
To refit:
–– fit the cyclone shroud into the clear bin so that the silver button clicks and
engages. Ensure that the front of the clear bin is locked in place
–– close the clear bin base so it clicks into place
–– push the cyclone and clear bin unit into the main body of the appliance;
it will click into place
–– ensure the cyclone and clear bin unit is secure.
BLOCKAGES – THERMAL CUT-OUT
•
•
•
This appliance is fitted with an automatically resetting thermal cut-out.
Large items may block the tools or wand inlet. If any part becomes blocked the
appliance may overheat and automatically cut-out.
If this happens, follow the instructions below in ‘Looking for blockages’.
Looking for blockages
•
•
•
•
•
•
•
•
•
•
•
•
•
Looking after your Dyson appliance
•
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this could invalidate
your guarantee.
•
Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.
Leave to cool down for 1-2 hours before looking for blockages.
Clear any blockage before restarting.
Look for blockages in the wand, airways and cleaner head.
To release the hose from the machine, you will need to remove the wand.
Open the wand release cap.
Pull the wand up and away from the handle.
Press the red release button in the connecting collar and remove the wand from
the hose.
Remove the clear bin and cyclone unit. Then release the hose from the appliance
by pressing the red tab on the base of the hose – you can see it from the front of
the appliance.
Check for blockages in the hose.
Beware of sharp objects when checking for blockages.
To refit the hose, align the guides on the base of the hose with the channels in
the neck of the airway. Ensure the red tab faces the front of the appliance.
Push the hose on. It will click into place. To refit the wand follow the instructions
above in the ‘Operation’ section.
To remove the base plate to access an obstruction, see ‘Base plate –
disassembly/reassembly’.
To look for blockages in the front airway between the ball and the cleaner
head you will need to remove the cleaner head: see ‘Base plate – disassembly/
reassembly’ below on how to do this.
To look for blockages in the rear airway between the ball and the cleaner head
you will need to release the hose. Hold and slide the red cuff out.
Check thoroughly for blockages and slot back into place.
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•
•
•
•
•
•
•
•
To look for blockages in the ball, open the clear plastic inlet on the top.
Beware of sharp objects when checking for blockages.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.
GUARANTEE TERMS AND CONDITIONS
Brush bar – clearing obstructions
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
Dyson customer care
After registering your 5 year guarantee, your Dyson appliance will be covered
for parts and labour for 5 years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is behind the
clear bin.
If your brush bar is obstructed, it may shut ‘OFF’. If this happens, you will need
to remove the blockage.
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injury.
Beware of sharp objects when clearing obstructions.
If you still cannot clear the obstruction, please follow the instructions below to
remove the base plate. This gives more access to the obstruction.
Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website.
Clearing brush bar obstructions is not covered by your guarantee.
Base plate – disassembly/reassembly
•
•
•
•
•
•
•
•
•
•
•
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injury.
Lie the appliance on its front.
Detach the red ‘C’ clip which is on the connection between the cleaner head
and the appliance. It is quite firm, but do not pull it off roughly. Use a constant,
firm pressure.
Pull the cleaner head away from the appliance. Use a constant, firm pressure.
At each end of the cleaner head there are 2 levers:
–– swing them out at right angles
–– hinge the base plate open.
Beware of sharp objects when clearing obstructions.
To refit the base plate, hinge it closed.
To secure the base plate push both levers back into position so they are flush
with the surface of the cleaner head.
Refit the red ‘C’ clip onto the cleaner head. The flatter edge of the clip fits
against the cleaner head. It is easier to slide one lug into its slot before the other.
Lay the appliance on its back.
Attach the cleaner head by sliding it on to the connections on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the twin
- block connection on the body of the appliance, which is directly above the
airway. Push firmly: the cleaner head will click into place.
BRUSH BAR – TROUBLESHOOTING
•
•
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit
the website.
To view a short online video visit:
–– www.dyson.co.uk/dc75brushbarmaintenance
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
•
•
•
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.
WHAT IS COVERED
•
•
•
DISPOSAL INFORMATION
•
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).
Telephone the Dyson Helpline on 0800 298 0298 (UK) or 01 475 7109 (ROI).
Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to be defective due to faulty materials, workmanship or function within
5 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
Where this machine is sold outside of the EU, this warranty will only be valid if
the appliance is used in the country in which it was sold.
Where this machine is sold within the EU, this warranty will only be valid (i) if
the appliance is used in the country in which it was sold or (ii) if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain
or the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson products are made from high grade recyclable materials.
Recycle where possible.
•
•
•
•
•
•
•
•
•
•
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
Use of the appliance for anything other than normal domestic
household purposes.
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
Normal wear and tear (e.g. fuse, brush bar etc.).
Use of this appliance on rubble, ash, plaster.
Reduction in battery discharge time due to battery age or use (where
applicable).
If you are in any doubt as to what is covered by your guarantee, please contact
the Dyson Helpline.
Summary of cover
•
•
•
•
•
•
The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out will be chargeable. Keep your receipt
or delivery note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
•
•
•
Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact the Dyson Helpline.
For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
8
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9
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After registering your 5 year guarantee, your Dyson appliance
will be covered for parts and labour for 5 years from the date of
purchase, subject to the terms of the guarantee. If you have any
questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by
one of our trained Dyson Helpline staff.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: 0800 298 0298
Email: askdyson@dyson.co.uk
Address: Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN16 0RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline: 01 475 7109
Email: askdyson@dyson.co.uk
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue Business Park,
Rathcoole, Dublin 24
JN.69843 PN.208097-03-01 28.10.14
www.dyson.com
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GUARANTEE FORM
Serial number
Date of purchase
Title
/
/
Country of purchase
UK
ROI
Surname
First name
Address
Postcode
e-mail
Telephone
Mobile
As a Dyson vacuum cleaner owner, you can hear
about Dyson inventions, services and products before
anyone else. If it’s okay to contact you, please let us
know how we may do this.
We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
By mailYesNo
Yes
No
By phoneYesNo
By emailYesNo
By text messageYesNo
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 0800 298 0298
ROI: 01 475 7109
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
10/29/14 2:11 PM C69843_DYS_OPMAN_UK_X403-CINETIC-BIG-BALL-69843.indd_15_4c0s
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