Rascal Powerchair
Model WeGo 250
Owners Manual & Service Record
WeGo 250
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 1: 11/09
WeGo 250
Electric Mobility Euro Ltd offers the Rascal WeGo 250 powerchair for convenient indoor and outdoor use. This
manoeuvrable attendant operated powerchair provides a comfortable ride for people with disabilities who
require to be driven by an attendant.
The WeGo 250 is designed for quick and easy stowing in a vehicle and reassembly at your destination.
Provided that this powerchair is maintained and operated in accordance with this manual it should last for
many years.
Please read this manual thoroughly before using this powerchair. If you have any doubts about warnings or
instructions, ask your dealer for an explanation. If at any time you feel you may not be able to control the
vehicle safely, do not drive, but consult your dealer for a solution.
Notice
All Electric Mobility Wheelchairs are sold through authorised dealers. Make sure your dealer demonstrates
all the features of the product prior to, or when, it is delivered.
Warning!
This manual contains important safety notices. Please take time to read and understand them. Ignoring
them may endanger you or others.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Contents
Dealer information
4
Features and layout
4
Safety information
5
Intended use
5
Safety information
6
Driving
6
Component overview
8
Controls - Attendant controls
8
Controls - driving controls/accelerator
9
Freewheel device
10
Passenger Transfer Lock
10
Brakes
10
Armrest / width / angle adjustment
11
Swivel seat
11
Seat back folding
12
Footrest adjustment
12
Attendant tiller adjustment
12
Transferring in and out of the powerchair
12
Attendant operation
13
Driving your vehicle
14
Driving your vehicle - hazards
15
Transporting your powerchair
16
Assembling your powerchair
17
Battery charging
18
Charging your batteries
19
User maintenance
20
Servicing & maintenance
20
Engineer’s checklist
21
Troubleshooting guide
22
Diagnostic table
22
Frequently asked questions
23
Additional safety information
23
Additional information
24
Technical specification
25
Guarantee & warranty
26
Technical information regarding EMI
26
Brochure request / Warranty card
27
Service log
29
3
Dealer Information
This is your contact number
for service and support
Dealer Stamp
Product Model Number
Serial Number
Date of Purchase
Telephone:
Email:
Owner
For product information see serial number plate on the structure under the seat.
Manufacturer
Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features and Layout
Photo shows the WeGo 250 Powerchair. See the
specification for detailed weights and performance (p25).
Fold up and width
adjustable armrests
Under-seat storage
compartment
Solid tyres
all round
Attendant Tiller
On/off switch,
speed control and
paddle controls,
forward/reverse
Backrest
Battery pack
Passenger
Transfer Lock
Lift up footrest
(with lifting
handle)
Charging point
4
Freewheel lever
Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Safety Information
Read this manual thoroughly before using or operating the powerchair.
This handbook is applicable to the Rascal WeGo 250 Powerchair.
If you have any doubt about the content of this manual phone your dealer to resolve the problem. Please read
this manual, and ensure your powerchair is serviced regularly.
Within this manual there are important safety notices. They are clearly marked with the sign (left)
Make sure that you understand all these notices. If you have any doubt, contact your dealer.
Book symbol: Read the product manual before assembling or operating the powerchair.
The following symbol appears on the product and in this manual in various locations:
Pinchpoint symbol: Wherever you see this sign there is a nearby risk of injury owing to a pinch or
crushing point.
© 2009 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any information contained in this publication. While every
precaution has been taken in the preparation of this publication Electric Mobility Euro Ltd. assumes no
responsibility for errors or omissions nor is any liability assumed for damages resulting from the use of
information contained in this publication. This publication, as well as the operational details described
herein, is subject to change without notice.
Intended use of the powerchair
This powerchair is designed for use by adults with a disability (up to the maximum recommended weight – see
the Technical Specification - p25) who require a comfortable attendant operated powerchair which is easily
transportable in the average family car.
This powerchair is intended for use in the home and for shopping areas and trips on reasonably paved areas.
Attendants could endanger themselves and/or others if they are not capable of driving this powerchair safely.
Dealers will advise on the most suitable vehicle from the Electric Mobility range, but it is the responsibility of
attendants to ensure that they have the manual dexterity to operate the vehicle, adequate sight and hearing to
perceive danger in time, and can at all times operate the powerchair safely in the expected conditions. If in
doubt we suggest you consult a healthcare professional or your nearest dealer for advice on the most suitable
powerchair for your particular condition. Attendants should also regularly assess their ability to operate the
powerchair safely.
This Powerchair has small front wheels for good manoeuvrability so it should not be used on uneven, potholed
or rutted surfaces or slippery grassy areas. Kerbs should be avoided but this powerchair can mount small
obstacles up to 25mm (1").
5
Safety Information
General Warnings
Warning ! The operation of Powerchairs can endanger the life of the attendant, passenger or third parties. Any
attendant should always be fully capable of operating this vehicle safely.
Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Passengers
prone to such conditions are advised to take medical advice.
Warning ! These Powerchairs have been designed and tested to carry up to the maximum recorded weight in
the Technical Specification (p25). This weight must not be exceeded.
Warning ! Do not exceed the specification; do not modify this powerchair or use it other than as a powerchair.
Warning ! Passengers. Additional passengers, even children, should never be carried.
Warning ! Electromagnetic interference may affect the performance of this Powerchair:
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio stations.
• If your vehicle ever starts to operate by itself switch it off and report this to your Dealer.
Warning ! The operation of any Powerchair may affect sensitive electronic circuits such as alarm systems,
garage door closing mechanisms, or automatic doors in shops.
Driving
Before driving, refer to ”Driving Your Vehicle” …later in this manual
Warning ! Freewheel device/mode. Attendants & Passenger- Before getting on the Powerchair, always
check that the freewheel lever is in the "Drive” position. When the lever is in the Freewheel position
there is no braking and the Powerchair could run down a slope and cause injury or even death.
NEVER SIT ON THE POWERCHAIR WHEN IN FREEWHEEL MODE UNLESS AN
ATTENDANT HAS FIRM CONTROL OF THE POWERCHAIR AND IS NOT INTENDING TO
LEAVE YOU ON YOUR OWN.
Warning ! Passenger Transfer Lock. Attendants: Before allowing your passenger to transfer in to or out of the
powerchair, make sure that the passenger transfer lock is in the engaged (ON) position. This lock provides
additional stability for the powerchair during passenger transition to and from the seat. Before driving the
powerchair, ensure that the passenger transfer lock is in the disengaged (OFF) position.
Warning ! Transferring On and Off. Passengers: Do not attempt to get on or off your Powerchair unless it is
switched off, at rest, and on a stable, level surface. Never get on or off on a hill.
Warning ! Damage. Attendants: Before driving off check the Powerchair for damage, particularly that which
might affect the controls, wheels and drive motor.
Warning ! Footrest. Attendants & Passengers: Before switching on the Powerchair, always put the footrest
down and make sure the passenger’s feet are firmly on it. If you drive forward with your
passenger’s feet still on the ground, their feet could become trapped under the Powerchair and
serious injury could result.
Warning ! Armrests. Attendants & Passenger: Do not allow the passenger to use armrests as a support
when getting in or out of the powerchair. Make sure the armrests are lowered and secure before
you start off otherwise the passenger may fall out.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Warning ! Seat Belt. Attendants & Passenger: The passenger should have their seatbelt fastened before
the powerchair is operated.
Warning ! Battery Charge Level. Attendants: Before driving off always check the battery indicator. If you
are in any doubt, ensure all the batteries are fully charged before starting on a journey.
Warning ! Castoring. Attendants: Be aware that, if you set off when the castors are not straight, the initial
movement could be sideways.
Warning ! Power. Attendants: Unless there is an emergency, do not switch the power off when moving. The
Powerchair may stop very suddenly. Release the forward / reverse control and the Powerchair will
come to a controlled stop.
Warning ! Slopes. Attendants: On steep slopes the Powerchair could topple over. Always try to avoid
crossing a slope. If you have to cross a slope, take great care to avoid tipping. Never make sharp
turns on slopes. Never drive on slippery or icy slopes. - If you are not comfortable with the hill
gradient, consider an alternative route. See Driving Your Vehicle – Hazards for more advice.
Warning ! Kerbs. Attendants: You should always try to avoid driving up or down kerbs as this may cause
the Powerchair to topple. Use access ramps wherever possible. Never attempt kerbs greater than
that in the Technical Specification. If you have to climb or descend a low kerb, always tackle it
straight on. Make sure that your passenger is properly seated, with the seatbelt secured and
prepared for the manouvre. See Driving Your Vehicle – Hazards for more advice.
Warning ! Speed. Attendants: Turning at maximum speed might cause the Powerchair to topple over. Always slow
down for turns. Always slow down when amongst pedestrians and ensure you do not run into them.
Warning ! Stopping. Attendants: If the Powerchair stops suddenly when turning, the Powerchair might
topple. Try not to brake when turning. Always take particular care when turning.
Warning ! Reversing. Attendants: Always take particular care when reversing as injury to feet and ankles
could result from failing to maintain a safe distance from the rear of the powerchair.
Warning ! Leaning Over. Passenger: Do not lean sideways, as this could cause the Powerchair to topple.
Warning ! Escalators. Attendants: Never drive this Powerchair onto an escalator as this could cause
toppling and result in severe injury.
Warning ! Roads. Attendants: Powerchairs are not for use on roads, apart from crossing roads at designated places.
Warning ! Driving in Poor Visibility. Attendants: Powerchairs are not easily seen. Your powerchair is not
intended for use outdoors in darkness or in poor visibility.
Warning ! Fixing of Seatbelts. Attendants & Passenger: On reassembly of the powerchair please make
absolutely sure that the seat belts have not become detached from the powerchair.
:
Warning ! Attendants & Passenger: If the vehicle is left out in the sun, surfaces could become extremely
hot. Always try to park the vehicle in the shade.
Warning ! Attendants and Passenger: This powerchair is not suitable for use as a seat for an occupant
when in a motor vehicle.
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Component Overview
1.
2.
3.
4.
5.
1
2
Front Section
Rear Section
Swivel Seat
Battery Pack – incorporates re-settable safety cut-out and
charging point
Attendant Control System – Tiller Unit
3
4
5
Controls – Attendant control assembly
Before driving your vehicle it is important to familiarise yourself with the controls.
Do not attempt to drive the vehicle before reading the rest of this Handbook.
5
5
1
6
4
3
2
Description of the Controls
1.
Battery condition Indicator: This meter shows the level of charge in the batteries. When in the green
section the batteries are fully charged. When in the yellow and red sections, the batteries need recharging
and when in the red section the batteries urgently need recharging. Note: When the vehicle is climbing an
incline or starting off, the level may drop momentarily; this is normal.
2.
Power On/Off key: Switch the power to the powerchair on and off by inserting or withdrawing the key
provided. Remember to switch off when not in use. Do not leave the power switch on when not in use,
especially when charging the vehicle. Note that this switch can also be used to “immobilise” the
Powerchair to help prevent it being used, or stolen.
3.
Rotary Speed Control: This control enables the attendant to increase or decrease the pre-set top speed of
the Powerchair. When the control button is rotated in a clockwise direction, the maximum speed the Powerchair
can achieve is increased; when the control button is rotated in a counter-clockwise direction the maximum
achievable speed is reduced. Set the maximum speed to low until you are confident in driving the Powerchair
safely. Do not adjust the speed when the vehicle is moving, but reset it when you are stationary. If you become
alarmed at your speed release the forward/reverse paddles and the vehicle will slow down immediately.
4.
Horn: Press the button and the horn will sound. Release and the horn will cease.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
5.
Paddle Speed Controller: This is operated by the attendant using both hands on the control paddles. The
left hand paddle controls reverse speed and the right hand paddle controls forward speed – both to a
maximum as pre-set by the rotary speed controller in (3) above. As the paddle is pulled back towards the
operator the powerchair will steadily increase in speed; either forwards or backwards depending on which
paddle is being pulled. NOTE: When reversing the powerchair, an audible beeping will be heard. This is quite
normal and is designed to warn people of the hazard of a powerchair reversing in their immediate vicinity.
6.
Power on Indicator / Status LED: This indicator shows the status of the powerchair – either on or off.
A solid green light indicates that the powerchair is on and ready to use and no light means that the
powerchair is off or totally discharged.
Note. The controller has a diagnostic mode: If the LED flashes, this indicates that the controller has detected
an error or fault. If this happens refer to the diagnostic table at the back of this manual for a solution.
Tip: One of the most common “faults” is that the powerchair has been switched on with the free-wheel function
enabled and/or the passenger transfer lock is engaged – Just remove the power on/off key, position the freewheel
lever in drive, ensure that the passenger transfer lock is disengaged (OFF) and replace the on/off key.
Controls – Driving Controls/Accelerator
Before driving your vehicle it is important to familiarise yourself with the controls.
Warning! Paddle controls. To operate, ensure the powerchair is NOT in free-wheel mode, the Passenger
Transfer Lock is disengaged & that the power on/off key is inserted.
Stand behind the powerchair and adopt a comfortable stance whilst resting your wrists on the tiller bars –
this will help reduce the risk of a jolt causing the paddles to be moved and an involuntary change in
direction or speed. Find an open level area with no obstructions to practice controlling the vehicle until you
are confident that you can drive safely.
NOTE: To avoid excessive strain on the tiller assembly, never push the powerchair in freewheel mode if a
passenger is on-board.
Going Forward or Backwards. Pull the left paddle towards you and the powerchair will move backwards, pull
the right paddle towards you and the powerchair will move forwards. The further you pull the paddles, the faster
you will go. Releasing the paddles will quickly bring the powerchair to a stop. Tip: Never pull both paddles
together. The paddle direction control can be reversed. Please contact your dealer for support.
Turning Left or Right. Apply left or right force to the tiller delta handle bars.
Braking. Whenever the paddles are released, the automatic brake will operate. Practice stopping on level
ground to ensure that you know how quickly you can expect your Powerchair will come to a stop.
Paddle Disabling during Start-Up. To prevent sudden unexpected movements the paddles are disabled
during start-up. If the paddles are operated when the power key is inserted, the status indicator LED will give 6
flashes and it will not be possible to drive the powerchair. Re-set this safety control by removing the power key
and re-inserting it.
Ask your dealer to demonstrate all these functions and make sure you can operate all the modes of the
controller before you take your powerchair home.
9
Freewheel Device
When the powerchair is switched off the brakes are automatically engaged. This is called “Failsafe Braking”.
Also, if the batteries are flat, the brakes are applied. There may be occasions where you may wish to move
the vehicle without power. To do this there is a Freewheel Device fitted on the motor.
The Freewheel device allows the vehicle to be pushed without power. To activate, first locate the lever on the
right hand side of the chair (seen from behind), adjacent to the battery- see Illustration.
• Make sure the power is switched off.
• Move the lever into the freewheel position. The vehicle can now be
pushed in Freewheel mode. Get your dealer to show you.
• Move the lever to engage drive. The vehicle is now braked. This is
the normal operating position.
IF YOU ARE NOT COMPLETELY SURE OF THIS FEATURE CONTACT
YOUR DEALER BEFORE OPERATING THE POWERCHAIR.
NOTE: To avoid excessive strain on the tiller assembly, never push
or pull the powerchair in freewheel mode if a passenger is on-board.
Push the lever FORWARDS to engage freewheel mode. Pull the lever BACKWARDS to engage Drive mode.
Warning! If the freewheel devices are in “freewheel” mode the braking is disabled. Never select the freewheel
mode if the Powerchair is on a slope or could be pushed onto a slope.
Passenger Transfer Lock
In order to improve lateral stability as the passenger transitions to or
from the Powerchair, a manual Passenger Transfer Lock is provided.
You must never drive the Powerchair with this lock engaged or turned
on however it is essential that you engage (turn ON) the lock as the
passenger transfers to or from the powerchair. Push the lever forwards
to disengage and backwards to engage.
If you do drive the Powerchair with the lock engaged / ON, the
diagnostic LED will blink and the lock will need to be disengaged
(turned OFF), the power key removed and then replaced.
Brakes
There are 2 braking systems. The first works with the paddles. When the paddles are released the Powerchair
will automatically brake. When the Powerchair stops the automatic brake will engage. This will stop the vehicle
rolling forward or backward. When you start, the brake will automatically disengage. If the battery becomes
very low or exhausted, the brakes automatically engage. Note that even when freewheel is selected, a
secondary braking system is applied automatically to limit the maximum speed. You may notice this system
when moving the Powerchair in freewheel.
Warning! If the freewheel devices are in “freewheel” the braking is disabled. Never select the freewheel
devices if the Powerchair is on a slope or could be pushed onto a slope.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Armrest Width Adjustment
If you require more room in the seat width loosen the armrest width
adjustment using the thumbwheel as shown as shown. Slide the armrests
in or out to suit, and tighten up the thumbwheel bolts, making sure that the
armrests are equidistant from the centre of the seat and secure.
Re-tighten the thumbwheel bolts. If you do remove the armrest completely
(not recommended), be very careful to ensure that the seat belt does not
become detached from the assembly. If you are in any doubt, please
consult your dealer. Finally tighten the thumbwheel bolts and ensure that the armrests are secure.
Armrest Angle Adjustment
The armrest angle can be adjusted by flipping up the armrest, and
loosening the nut near the pivot point. Then, using an Allen key turn the
armrest adjustment screw clockwise to lower the end of the armrest or
anticlockwise to raise it. Once satisfied, tighten the nut and lower the
armrest.
Warning! Passenger: Do not use the armrest as a support when getting in and out of your Powerchair –
Armrests are not designed to fully support your weight.
Swivel Seat Use
This allows easy access
• To operate, locate the release lever under the seat.
• Pull the lever up and the seat will release allowing it to rotate.
• Release the lever and the seat should lock automatically, but always
check it has.
Warning! Do not use this device if the vehicle is on a slope. Always check the seat is locked in the
forward position before driving the vehicle.
11
Seat Back Folding
The Seat Back can be folded forward for transporting only. Never drive
the powerchair with the seat in the folded forward position.
Warning! Always return the seat to the upright position before starting off. If the seat back is tilted
forwards in the flat or prone position, the patient / passenger very likely to fall and suffer injury, especially if
travelling up ramps, kerbs or hills.
Footrest Adjustment
For comfort and to achieve correct posture, the footrest footrest angle can be adjusted. Please ask your dealer
to make these adjustments to ensure your legs are in a comfortatble postion.
Attendant Tiller Adjustment
The tiller unit can be adjusted to provide the best / most comfortable angle
for the attendant. In order to change this angle, loosen the thumbwheel
shown in the image adjacent, move the tiller to the desired angle and then
fully re-tighten the thumbwheel.
Warning! Never adjust the tiller angle so that safe operation cannot be achieved. Always check that the
tiller angle adjustment thumbwheel is fully tightened before operating the powerchair.
Transferring In And Out Of The Powerchair
If you feel at all uncertain about getting in or our of the powerchair seek assistance.
Transferring into the Powerchair from the Front
Before getting in:
Attendants:
• Make sure that the powerchair is on a level surface, and it is not in Freewheel mode.
• Make sure the brakes are engaged - try and push the powerchair a little to verify that the brakes are working.
• Engage the Passenger Transfer Lock (switch ON)
• Ensure that the power is turned off.
• Raise the footplate .
• The seat should be facing forwards and locked. Try to rotate it to verify it is locked.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Now the passenger is ready to get in:
Passenger:
• With your back to the chair, you can steady yourself using the armrests and then lower yourself gently into the seat.
• Make sure that you replace the footrest in its normal position and that you have your feet in place on the footrest.
• Apply and adjust the seatbelt so that it is comfortable.
Don’t worry if you cannot perform all of these operations on your own, your attendant will be there to help!
Transferring into the Powerchair from the Side
Before getting in: Attendants:
• Make sure that the powerchair is on a level surface, and it is not in Freewheel mode.
• Make sure the brakes are engaged - try and push the powerchair a little to verify that the brakes are working.
• Engage the Passenger Transfer Lock (switch ON).
• Ensure that the power is turned off.
• Raise the footplate .
• Move the seat so that it is facing sideways. Try to rotate it to verify it is locked.
Now the passenger is ready to get in: Passenger:
• With your back to the chair, you can steady yourself using the armrests and then lower yourself gently into the seat.
• Rotate the seat to the fore and aft position and ensure it is locked in that position.
• Make sure that you replace the footrest in its normal position and that you have your feet in place on the footrest.
• Apply and adjust the seatbelt so that it is comfortable.
Don’t worry if you cannot perform all of these operations on your own, your attendant will be there to help!
Getting out of the Powerchair:
• Attendants: Before the passenger gets out either assisted or unassisted , be sure that the powerchair is on a level
surface, is not in freewheel mode and the power is off. If you feel uncertain about getting out, get assistance.
• Engage the Passenger Transfer Lock (turn ON).
• Passenger: Position yourself with your feet either side of the footplate and
• Raise the footplate (s) to the vertical position.
• Stand up without putting excessive weight on the armrests. The passenger may need some assistance.
Attendant Operation
Before using the WeGo 250 powerchair the attendant should make sure that:
• Battery is fully charged. (indicating green on the battery indicator)
• The user is seated and the seat-belt is properly adjusted.
• There is no sign of damage to the chair.
• The attendant must be capable of controlling the powerchair at all times.
Getting the passenger into or out of the powerchair: Before helping the passenger to get into the
powerchair, make sure that the powerchair is on level ground, the Passenger Transfer Lock is engaged and the
brakes are applied (not in freewheel mode). Before helping a patient to get out of the powerchair, park the
powerchair on level ground, ensure the Passenger Transfer Lock is engaged, that freewheel mode is off
(braking engaged) and that the ground is not slippery or uneven.
Kerbs and Obstacles: Try to avoid taking the powerchair over obstacles or kerbs. Tackle obstacles head on.
Bad Weather: We suggest that it is better to stay at home in bad weather. Remember that the passenger can
become wet and cold. Suitable clothes should always be worn. A high visibility jacket should be considered if
you are in poor visibility.
13
Driving Your Vehicle
Read this before driving your powerchair
Warning! Whether or not this is your first mobility vehicle, please read these guidelines as all vehicles
differ. Failure to do this may cause damage to you, a third party or the vehicle.
Before you set out, do check the weather forecast. We suggest that you make sure you are wearing suitable
clothing, whether your journey is long or short.
Range. Your powerchair has a limited range. Always ensure that your planned journey does not exceed the
maximum range in the Technical Specification (p25) and that your battery is fully charged.
If you (the attendant) are taking medication check with your doctor or physician that your ability to control
the vehicle will not be impaired and do not drink alcohol and drive. Attendants: Check that your passenger is
well enough to be driven. This can be verified with their doctor / health carer.
Only use the vehicle for the purpose its intended for. Do not drive through water or on slippery surfaces; do
not transport more than one person; do not tow other vehicles or carry excess weight.
Attendants: before seating your passenger in the powerchair, check that the freewheel lever is not in the
Freewheel position / mode and that the passenger transfer lock is engaged (ON).
Check the battery charger is disconnected.
Check that the passenger is sitting properly and that the seatbelt is correctly fastened and adjusted.
Check that the Latch Lock Spacer is fitted (see “Transporting your vehicle” for details).
Check the backrest is upright
Ensure your passenger’s feet are securely on the footrest.
Check you have adjusted the seat as instructed in this manual.
Make sure the way ahead is clear.
Switch on the power. Check the battery level indicator is in the green area.
Speed Control. Set the speed control to a low setting.
Disengage the Passenger Transfer Lock.
Gently actuate the paddles (either forward or reverse) and steer the passenger in the direction required.
The vehicle will now move off. The further you pull the paddle (either forward or reverse) the faster the vehicle will go.
To brake, return the paddles to the neutral position. If you become unsure or feel unsafe release the paddles
immediately.
As you get accustomed to the power you can increase the speed.
Switch Off when Not in Use. To conserve your batteries and prevent the vehicle accidentally moving, always
turn off the power when your Powerchair is not in use.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Driving Your Vehicle - Hazards
Before driving the Powerchair you should be aware that, under certain circumstances it could become unstable
and tip over. The Powerchair has been designed to operate on paved, even surfaces and should not be used
on rough, rutted, soft or slippery terrain.
Getting on and off the vehicle: Attendants: Before your passenger mounts the powerchair make sure that
the it is on level ground, and not in freewheel mode. Ensure that the armrests are secure. Before the
passenger gets off, park the powerchair on level, stable ground, and switch off. Make sure the passenger gets
off the vehicle in a safe area.
Kerbs and Obstacles Attendants: Always try to avoid kerbs and obstacles. Never ride up or down kerbs or
obstructions higher than that in the Technical Specification (p25). Always tackle obstacles head on. Use ramps
wherever possible and ensure that all wheels will fit on the ramp safely. Never drive or turn across a slope or
back down a slope. Note that the anti-tip rollers at the rear of the Powerchair may contact the kerb as you
descend; this is normal.
Hills & Slopes: Going Up Hill. Attendants: Remember that the seat back should be in the upright position
and that the passenger must be properly seated. Make sure you have enough speed to climb the slope. Do
not stop or turn the vehicle around. If you have to turn while climbing an incline, keep going until you reach
a level area. If you are not comfortable about tackling a gradient, consider an alternative route.
Note: Always check that the battery level is high; going up hill takes a lot of energy. If the level drops too low
the vehicle will cut out leaving your passenger stranded.
Hills & Slopes: Going Down Hill. Ensure that the passenger is properly seated. Turn the speed control
dial to low. If you are not comfortable about tackling a gradient, consider an alternative route.
Try to avoid crossing slopes – always try to drive straight up and down the slope
NEVER BACK DOWN A SLOPE!
Attendants:
Turning: Always Slow down before a turn; turning at speed can cause the powerchair to topple. Look in the
direction you are travelling – If there is a blind corner sound the horn.
Turning Circle. So you can judge the turning circle, practice manoeuvring the powerchair. This is important
to avoid tipping off kerbs, and when going into and out of lifts or entrances.
Terrain. Do not drive the powerchair across soft terrain ( for example, soft dirt, mud, sand, or loose gravel).
You could get stuck. Also avoid rutted bumpy ground and keep to well prepared paths.
Bad Weather: If it is snowing or icy stay at home! Remember that ice, snow and slippery surfaces such as
manhole covers, wet grass and drains could affect braking and steering. Use caution at all times.
Shower Rooms or Washing. Never take the powerchair into a shower or steam room, and never hose it
down. It’s sensitive electronics could malfunction if they get wet or damp.
Tyres: Your vehicle is fitted with solid tyres that will not puncture. Should they become damaged they should
be replaced by your dealer. Do not attempt to replace them yourself.
15
Transporting Your Powerchair
Warning! Dismantling the powerchair involves lifting and handling heavy parts.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible. Special attention should be paid when raising and
lowering armrests, making adjustments to the footrest angle, splitting the front and rear parts of the chassis
or rotating/handling the front wheels when dismantling or re-assembly for transportation in a car or similar.
Warning! This powerchair is not suitable for use as a seat for an occupant in a motor vehicle.
Warning! Do not lift the chassis with the batteries still fitted - back injury may result!
Your Powerchair has been designed to be dismanted and stowed in a car. Contact your dealer for advice on how
best to transport your powerchair in your vehicle. This may involve using ramps. To transport your Powerchair you will
need to dismantle it. Follow these instructions. The component weights are recorded in the Technical Specification
(p25). Do not attempt to undertake dismantling or lifting without assistance. You are advised to wear gloves.
•
•
Turn the power off.
Disconnect the main controller cable (fig 1). You will need to undo the velcro cable tie that secures the
control wire to the powerchair chassis. – Don’t forget to reattach this when re-assembling the WeGo 250.
Loosen the tiller thumbwheel and carefully extract the whole tiller assembly from its socket (fig 2)
Remove the seat by gripping the seat lock lever, pulling up and lifting the seat off the chassis. (fig 3)
Fold the seat arms down & the seat forward on itself for easy storage.
Remove the battery pack (fig 4). Warning, these parts are heavy!
Remove the Latch Lock Spacer. (fig 5).
Split the front and rear sections of the chassis by pressing down on the
lever directly behind the seat post. (fig 6)
Stow the parts into the boot of the vehicle (fig 7).
Ensure that all parts are secure so that they cannot move
while driving.
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4
3
5
16
6
7
Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Assembling your Powerchair following Transportation
Warning! Assembling the Powerchair involves lifting and handling heavy parts. The Powerchair has been
designed to be easily assembled. Your dealer should advise you on the best way to assemble your Powerchair.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! Never unload your Powerchair on sloping, or uneven ground. It could run down the slope and
injure someone. Avoid placing it on soft ground as it might get stuck or tip over.
After removing your Powerchair components from a vehicle and placing them on level ground, assemble as follows:
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Check parts for any sign of damage before assembling them.
Tip: To help stabilise the two halves of the chassis and to make
reassembly easier, insert the tiller into the tiller socket (fig 1) and fully
tighten the thumbwheel.
Holding the tiller with one hand carefully place the front and rear
chassis sections together and clip together. When properly located a
“clunk” will be heard.
Insert the Latch Lock Spacer (fig 2)
Replace the battery pack in the chassis (fig 3). Again this will locate
positively and a “clunk” will be heard
Refit the tiller into the socket and tighten the thumbwheel fully. Ensure
that this is secure.
Check that the cable grommet is in place where the cable enters the tiller.
Plug the control cable coming from the tiller into the socket being very
careful to reattach the cable to the frame with the velcro cable strap
provided (fig 4).
Replace the seat as follows:
• Put the seat arms in the upright position to make handling easier,
raise the entire assembly onto the seat post while gripping the
seat lock lever (fig 5).
• Lower the seat onto the seat post.
• Release the seat lock lever
• Make sure that the seat lock is engaged by trying to rotate the
seat. If it is not engaged, lift the seat a little, raise the seat lock
lever, lower the seat, and release the seat lock lever.
• Check the seat is secure.
Select power on and ensure that the battery level indicator shows green. If
not charge the Powerchair before use.
Check the freewheel lever is in the “drive” position /mode and not in
the “freewheel”position
Test the operation of the paddles, speed control and on off switch
before using the Powerchair to go anywhere. If there is any malfunction,
check that control connection plug assembly from the attendant tiller
has been correctly inserted into the socket on the power-chair.
Engage the Passenger Transfer Lock (switch ON).
The power-chair is now ready for use.
1
2
3
4
5
17
Battery Charging
Warning! When charging batteries NEVER smoke or charge batteries in a place where there are naked
flames such as gas-fired heaters as, under exceptional circumstances, batteries may give off gases that
could ignite and explode. Always make sure that battery box is not damaged. Never charge the powerchair
out of doors as the charger is not designed to get wet.
Warning! It is strongly recommended that the mains socket used for charging the powerchair is protected
by a 30 m/A RCD (residual current device). Many buildings have sockets protected by a system based RCD.
If you are in doubt as to the level of protection in your charging location then either purchase a plug in RCD
or consult a qualified electrician to verify that your charging location mains sockets are protected.
Warning! When charging batteries NEVER connect or disconnect the charger from the powerchair while
it is still connected to the mains. – Remove the charger mains plug from the wall socket having first
switched the mains socket off if a switch is provided.
The charging socket is located on the
top right hand side of the battery unit
underneath a protective swing cover.
Open the protective cover and
with the charger disconnected from
the mains, push the charger plug into
the socket on the battery pack.
Plug the charger into the mains wall outlet and switch the outlet on if a switch is provided. When the vehicle is
charged remove the mains plug from the wall socket and the charging plug from the powerchair. Then reposition
the cover over the charging socket to keep the dirt and moisture out.
The battery charger has an indicating lamp that changes colour depending on the charge state of the batteries.
When the charger is connected and switched on the lamp will illuminate red. When the batteries are fully
charged, the charger lamp will illuminate green.
• Red - Power on - not charging
• Green/Red - Charging
• Green - Fully charged
• No illumination - mains not connected to charger.
Warning! Never disconnect a battery while the charger is connected to the mains. Never charge your
powerchair outside or where the charger may get wet.
Tip: The battery pack can be removed from the powerchair for offboard charging if required.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Charging your Batteries
Connection Instructions
When you receive your vehicle the batteries are only partially charged – always fully charge them before use
preferably over-night. Always fit the full set of batteries before charging.
• Place your machine in an area that is dry and well ventilated. Make sure an RCD protected power point is nearby.
• Check the vehicle is switched off.
• Check the mains switch is off and the charger mains plug. Never connect or disconnect the charger with
the mains on.
• Connect the charger to the charging point as above.
• Connect the mains plug to the wall socket and switch on the wall socket switch if provided Check that the
power light shows red/green indicating that charging has started.
• The charger lamp shows red/green (charging) and then changes to green when the battery is fully charged.
• Wait until the charger lamp turns green indicating that the batteries are fully charged
• Switch off the mains switch if provided, remove the mains plug from the wall outlet and remove the charging
plug from the battery unit. Do not leave the charger plugged in to the powerchair with the power off. This
will gradually discharge your battery.
Charging your Batteries
The batteries are the lifeblood of your vehicle. Their characteristics can change depending on charging,
temperature, usage and other factors. Listed below are guidelines to prolong battery life.
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After using the powerchair, always charge it at the end of the day - even after a short journey.
If you do not use the vehicle for a prolonged period, place it on charge once a week, overnight.
Always use the correct charger with the correct batteries. The WeGo 250 can only be used with the charger
model : HP1202-B or equivalent charger approved by Electric Mobility.
If the batteries have been flat for a long time (about 2 months) it is recommended you contact your dealer
before charging, see warning below.
Do not charge the vehicle in the open – it may rain and the battery charger is not waterproof / suitable for
outdoor conditions.
Keep the vehicle in a well-ventilated area and away from any naked flame.
Do not part-charge the batteries. Allow the charger to complete its cycle for every battery fitted.
Batteries are expensive to replace – it is wise to look after them. Batteries are heavy – make sure you always lift
them
Notice
correctly.
Return your unserviceable batteries to your supplier or ensure they are disposed of in accordance
with the environmental regulations applicable at the time.
Warning! If batteries are damaged or frozen they could heat up when charging and, in an extreme case,
explode.
19
User Maintenance
It is important for safety that you carry out the following checks before use.
Visually check the machine for damage.
Visually check the tyres for damage.
Check that the seat and tiller are secure.
Ensure that all thumbwheels are tight
Check the armrests are secure and that both seatbelt halves are attached to the armrest supports.
Ensure that the tiller cable is securely held to the chassis with the fastening band supplied.
The Battery is fully charged.
Check the operation of the brakes and if you have any concerns, contact your dealer.
Keep your vehicle clean by using a damp cloth and soapy water – never use a hose.
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Important - Possible faults
As you get used to the powerchair you will get a feel for how it behaves. If something feels unusual, for
instance the vehicle does not accelerate or brake smoothly, the vehicle tries to turn to one side, the brakes are
not holding on a slope or the controller operates strangely, contact your dealer immediately and explain to the
engineer exactly what the problem is.
Disposal
Contact your dealer for advice before you consider disposing of your powerchair. They will be aware of the
environmental regulations in force at the time and will assist you to meet the applicable environmental legislation.
Servicing and Maintenance
This vehicle is designed for minimum maintenance. However it is recommended that a competent engineer
service the vehicle at least once a year. If the vehicle is used constantly we recommend a twice yearly maintenance.
Ensure the engineer stamps the Service Log on completion for all servicing carried out on this vehicle. Keep all
receipts for servicing and repairs with this handbook. This may add value when selling the vehicle.
When the vehicle is due for it’s service make sure you report any concerns you have, preferably when you
book the service (see points to look out for below).
On completion of the service, always test the vehicle before the engineer leaves and make sure you are
satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or does the frame creak ?
• Is the battery charging up correctly – is the “full” charge green light on after charging ?
• When turning, does the Powerchair respond equally to left and right turns ?
• Does the Powerchair stop smoothly when paddles are released ?
• Does the Powerchair tend to pull to one side ?
• Does the speed control work ?
• Does removal of the key disconnect all power to the powerchair ?
• Has anything come loose ?
• Does the vehicle perform as well as it did when it was new ?
• Are there noises or rattles that were not there before ?
• Are there any signs of damage, corrosion or cracking ?
• Is the tiller cable retaining strap still in place and correctly positioned ?
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Engineer’s Checklist for Powerchairs
Obtain all comments from the customer on the condition and serviceability of the Powerchair and then complete
an Initial diagnostic road test. Record all defects to be corrected. Now check, test and complete the following:
• Wheel bearings for wear and lubricate
• Operation of the paddles.
• The On/Off key switch for correct functioning
• Motor performance, excessive noise, leaks or
damage.
• Motor speed check
• The speed indicator for correct indications
• Tiller cable grommet properly positioned to protect
cable?
• The Speed Increase and Decrease paddles for
correct operation
• Electromagnetic brake operation
• Wear or damage to tyres or wheels
• Bodywork fixtures for damage, corrosion or
cracking – ensure that all warning labels are in
place and visible.
• Operation of securing knobs. Do they secure the
armrests & tiller? Do they need replacing?
• Operation of armrest attachment. Thumbwheel
locks ? Do they tighten to secure the armrests ?
Replace as necessary
• Paddle play, correct operation and response and
carry out any necessary adjustment or replacement
• Battery contacts & signs of corrosion.
• Check all cables for damage, abrasion, corrosion
and that screening is intact. Replace as necessary.
Ensure that the tiller cable grommet and securing
straps are present and fully functional.
• Freewheel operation .
• Frame for damage or cracks
• General check for corrosion, repair or protect as
necessary
• All operational controls work correctly
• Battery condition and charger operation
• Tighten all nuts & bolts
• Operation of the paddles in forward, reverse,
turning, and stopping smoothly.
• Correct all defects found and determine if the
vehicle is roadworthy.
• Final road test
• Clean vehicle
• Customer road test
• Seat mounting and catch for wear or damage
21
Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
Symptom
Solution
• Powerchair does not move.
when power is switched on.
• Batteries flat - check level.
• Is the charger connected?
• Is Freewheel engaged or is the Passenger
Transfer Lock still engaged (ON)?
• Safety Cut-out has operated due to overload?
Press the reset button on the rear of the battery
box. If the cut-out operates again, contact your
service agent for assistance.
• Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and
on NB the power indicator may flash indicating
that freewheel has been selected.
• Vehicle pulls to one side.
• Check for tyre damage.
• Possible Motor failure - contact dealer.
• Binding Bearings – contact dealer
• Vehicle behaves erratically when driven.
judders or cuts out ?
• Possible electronic problems - contact dealer.
• Short Range
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves normally in Freewheel
Diagnostic Table
Your powerchair controller provides diagnostic information by lamp indications on the Battey Level Indicator. Individual
lamps will flash to indicate a fault as below:
No. of flashes
1
2
3
4
5
Description
Battery needs charging
Battery voltage too low
Battery voltage too high
Current limit time out
Brake or Passenger Transfer
Lock fault
No. of flashes
6
7
8
9
10
Description
Not in neutral at power up
Speed pot error
Motor volts error
Other internal error
Controlller overheat
Your dealer is there to help you but they can only do this if you give them as much information as possible.
Remember correct information will get the problem fixed quicker and save you money. Phone the dealer and
explain exactly what the problem is, recounting as much detail as possible including the indicated faults.
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Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Frequently Asked Questions
I want to transport my powerchair in a car.
There are various techniques. The WeGo 250 is designed to break down into very manageable units. Make sure your
dealer has demonstrated the easiest way of loading your powerchair into your car. See transporting your powerchair.
Can I fit weatherproofing such as a canopy ?
No, the WeGo 250 Powerchairs are too small to have canopies as they can adversely affect stability and handling.
How long will my battery last ?
This is a difficult question as it depends on many factors. The life of a battery depends upon the number of cycles
the battery goes through, the peak loads and on the conditions of use. Some general advice about battery care:
• Keep it charged, and do not let the battery run completely flat.
• Ensure all you battery is fully charged at the end of the charging cycle
• Batteries may not perform as well in very cold weather.
• Change your battery if you find it is not performing as well as new.
Care can prolong the life of the batteries but remember that, in time, all batteries will fail to perform to specification.
What range can I expect ?
The generally expected range shown in the Technical Specification (p25). However, range can be affected by
many things such as:
• Temperature. Cold weather can reduce the output of the batteries.
• Type of terrain. Obviously climbing hills takes more energy than driving on the flat.
• Weight of the person.
• The condition and charge of the batteries.
• Faulty or old batteries or a faulty charger
Important Rule: Always use the correct charger with the correct batteries and ensure the battery is charged before
you start out.
How long should I keep my powerchair before I change it ?
It is important that the vehicle you have suits your needs and abilities. Your Rascal Powerchair should serve you well
for many years but change it if at any time you feel it no longer meets your needs. Consult your dealer on the
condition of your vehicle and remember vehicles of any type become more expensive to maintain the older they get.
Additional Safety Information
Carrying Weight on the Wheelchair
Bags or Luggage: Never carry bags, except those specified as accessories or in the storage compartment
beneath the seat; failure to note this warning could result in tipping over backwards causing injury or death.
Only carry small bags on your lap and ensure they cannot affect the control of your vehicle.
Seat Arms: Do not carry or attach anything to the seat arms. Anything attached to the seat arms could affect
stability, or interfere with the control of the vehicle.
Other Precautions
Paddles: Do not touch the paddles when the passenger/patient is getting in or out of the Powerchair; always
make sure the Powerchair is switched off.
Modifications: Unauthorised modifications could result in injury or permanent damage. Such modifications will
invalidate any guarantees.
Other Items: Only fit approved products or accessories.
23
Child Safety
This product is designed to be operated by adults. Children should not be allowed to tamper with the controls
or play on the vehicle. Do not carry children as passengers. The product is designed for a single passenger
only. Keep all packaging well away from children. They could be harmed
Additional Information
Owners Manual: Replacement copies are available from: Electric Mobility Euro Ltd. Canal Way, Ilminster,
Somerset, TA19 9DL Telephone: 01460 258100.
If you are visually impaired, please contact the Company to discuss your
requirements. However, you should not use a powerchair in a public place if
you cannot see well enough to ensure your own, and others safety.
For Information regarding other Electric Mobility products contact your dealer or log on to the Electric Mobility
Website www.electricmobility.co.uk
24
Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Technical Specification - Rascal WeGo 250
Powerchair type Class
Class A, B or C
Class B
Department of Transport Class
Class 1 2 or 3
Class 2
Overall dimensions fully assembled
length x width x height mm (in)
1000 (39.4) x 600 (23.6) x 980 (38.6)
Dimensions seat folded
length x width x height mm (in)
1000 (39.4) x 600 (23.6) x 690 (27.2)
Maximum carrying capacity
kg (lb)
113 (250)
Mass (weight) including batteries
kg (lb)
46.8 (103.2)
Mass (weight) of front chassis
kg (lb)
10.6 (23.4)
Mass (weight) of rear chassis
kg (lb)
13.2 (29.2)
Mass (weight) of tiller
kg (lb)
3 (6.6)
Battery voltage and capacity
volts and ampere hours
12V 15Ah x 2
Mass (weight) of batteries (pair)
kg (lb)
10.1 (22.3)
(including tiller control)
Type of seat
Rotating standard seat with folding
backrest and adjustable arms
Mass (weight) of seat
kg (lb)
10.5 (23)
Seat height adjustment to footrest
mm (in)
400 (15.7) to 490 (19.3)
Seat height adjustment to ground
mm (in)
500 (19.7) to 590 (23.2)
Seat width
mm (in)
470 (18.5)
Wheel size
front/rear mm (in)
single 178 (7) / rear 200 (8)
Type of tyres
type
Foam filled solid
Maximum speed
km/h (m.p.h.)
4.8 (3)
Minimum braking distance from maximum speed m (ft)
0.76 (2.5)
Range on full charge and flat ground
km (miles)
Up to 8.8 (5.5)
The turn-around width
m (ft)
1.32 (4.3)
The maximum safe slope
degrees of slope
6˚ - Do not exceed. -The scooter may topple!
The maximum climbing ability facing upwards
degrees of slope
6˚
Ground clearance
mm (in)
35 (1.4)
Maximum obstacle climbing ability
mm (in)
25 (1)
Maximum safe descendable kerb height
mm (in)
25 (1)
Due to a policy of continual improvements, Electric Mobility reserve the right to change specifications without prior notice.
25
Guarantee and Warranty
Lifetime Frame Guarantee
Electric Mobility Euro Ltd guarantees the frame of its vehicles to be free from defect in materials and workmanship
under normal use as described in this document for the lifetime of the vehicle. Should a defect in materials or
workmanship appear, Electric Mobility Euro Ltd, will repair, or at its option, replace the frame to the original owner.
One Year Limited Warranty
Electric Mobility Euro Ltd warrants its products against defects in material and workmanship for a period of one year,
providing the products are properly assembled, operated and maintained in accordance with the vehicle Owners
Manual. This limited warranty is limited to the original purchaser. This limited warranty commences on the date of the
original retail purchase or original use, whichever occurs first, providing the warranty card is fully and correctly filled out
and returned to Electric Mobility Euro Ltd Customer Service Department within 15 days from receipt of product. If a
defective part appears within the stated limited warranty period and the purchaser has given Electric Mobility Euro
Limited immediate notice the Company will repair the part or at its option replace the part with a similar part. No
allowance will be made for repairs to any equipment without the expressed written or verbal approval of Electric
Mobility Euro Limited. Any description, specifications, samples, models, bulletins or similar materials used in connection
with the sales of Electric Mobility Euro Limited products are for the sole purpose of identifying the equipment and are
not to be construed as expressed warranties. This limited warranty applies only to the original purchaser of the
equipment and is not transferable. Electric Mobility Euro Ltd shall not be liable for special, indirect or consequential
damage. Electric Mobility Euro Ltd’s liability on any claim of any kind including negligence for any loss or damage
arising out of, connected to, or resulting from the order of the performance thereof the design, manufacture, sale,
delivery, resale, direction and instructions, inspection, repair or use of any equipment covered by or furnished by, under
this order, shall in no case exceed the price paid by the purchaser for the equipment. This limited warranty does not
cover normal maintenance service, or periodic adjustments necessitated by use of wear. Under no circumstances will
charges for labour, consequential damage or repair expense be allowed after 30 days from receipt of product.
Technical Information Regarding EMI
Important Technical Information regarding Electromagnetic Interference (EMI)
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the
strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in
meters). Resistance of a scooter/wheelchair to certain EMI intensity is commonly called its “immunity level”. 20
volts/meter is a generally achievable and useful immunity level against interference from radio wave sources (the
higher the immunity level, the greater protection).
Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference
(20v/m): the recommended density of interference from electromagnetic energy.
Warning! Even with the immunity level of 20 volts/meter, certain precautions must be followed to ensure your
scooter/wheelchair will not be affected by outside electromagnetic sources.
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio masts.
• Note you may experience interference when close to ambulance or fire stations.
If your vehicle starts to operate by itself switch it off and report this to your Dealer.
26
Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Brochure Request
Do you have a friend or colleague that would be interested in an Electric Mobility product?
If so cut out this coupon and send it to the address shown on the back of the manual.
My Dealer’s Company name is:
Please can I have a free no-obligation home demonstration.
Please send me a brochure of the range of products.
My friend’s name is:
My friend’s address is:
County:
Postcode:
My friend’s telephone number is:
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety.
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
Dealer Information - Warranty Card
This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd.
Dealer:
Product Description:
Serial No.:
Invoice No.:
Customer Name & Address:
County:
Postcode:
Telephone No.:
Date received at Dealers:
#
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
27
#
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Service Log
Notice for the Service Engineer.
Please make sure this part is stamped and dated after each service.
Dealer stamp - 1st Service
Dealer stamp - 2nd Service
Dealer stamp - 3rd Service
Dealer stamp - 4th Service
Dealer stamp - 5th Service
Dealer stamp - 6th Service
Dealer stamp - 7th Service
Dealer stamp - 8th Service
29
Notes
30
Rascal WeGo 250 Powerchair Owner’s Manual & Service Record
Notes
31
Rascal Powerchair Model WeGo 250
Manufactured by
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
E. and O.E. Issue 1: 11/09
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