Piccolo Espresso®
15 BAR pump espresso machine
Instruction Booklet
EM2800
Please read these instructions carefully
and retain for future reference.
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Contents
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Sunbeam’s Safety Precautions
2
About espresso coffee
3
Features of your Piccolo Espresso®4
Operations guide for your Piccolo Espresso®7
Secrets to the perfect cup
10
Before using your Piccolo Espresso®11
Functions of your Piccolo Espresso®12
Care and Cleaning
15
Descaling17
Trouble shooting guide
19
Recipes22
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Sunbeam’s Safety Precautions
SAFETY PRECAUTIONS FOR YOUR SUNBEAM
ESPRESSO MACHINE.
• Always place the unit on a flat, level surface.
• Do not operate without water in reservoir.
• Do not remove the filter holder during water flow or
coffee flow as the unit is under pressure. Removing
the filter holder during operation can lead to a
scalding or injury.
• Clean the steam nozzle only when the unit has been
switched off and allowed to cool.
• Disconnect the plug from the power outlet if there
is any problem during the coffee making process or
prior to cleaning your appliance.
• Do not allow the power cord to come into contact
with the hot parts of the appliance (cup warming
plate, filter holder, steam nozzle).
• Keep hands away from hot parts of the appliance,
including the cup warming plate, filter holder and
steam nozzle.
• Misuse may potentially cause injury or physical
damage to the user.
• The heating element surface is subject to residual
heating after use.
Sunbeam is very safety conscious when designing
and manufacturing consumer products, but it is
essential that the product user also exercise care
when using an electrical appliance. Listed below
are precautions which are essential for the safe
use of an electrical appliance:
• Read carefully and save all the instructions
provided with an appliance.
• Always turn the power off at the power outlet
before you insert or remove a plug. Remove by
grasping the plug - do not pull on the cord.
• Turn the power off and remove the plug when
the appliance is not in use and before cleaning.
• Do not use your appliance with an extension cord
unless this cord has been checked and tested by
a qualified technician or service person.
• Always use your appliance from a power outlet of
the voltage (A.C. only) marked on the appliance.
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
• Children should be supervised to ensure that
they do not play with the appliance.
• The temperature of accessible surfaces may be
high when the appliance is operating.
• Never leave an appliance unattended while
in use.
• Do not use an appliance for any purpose
other than its intended use.
• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.
• Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch
any hot surface.
• Do not operate any electrical appliance with
a damaged cord or after the appliance has
been damaged in any manner. If damage is
suspected, return the appliance to the nearest
Sunbeam Appointed Service Centre
for examination, repair or adjustment.
• For additional protection, Sunbeam
recommend the use of a residual current
device (RCD) with a tripping current not
exceeding 30mA in the electrical circuit
supplying power to your appliances.
• Do not immerse the appliance in water
or any other liquid unless recommended.
• Appliances are not intended to be operated
by means of an external timer or separate
remote control system.
• This appliance is intended to be used in
household and similar applications such
as: staff kitchen areas in shops, offices and
other working environments; farm houses; by
clients in hotels, motels and other residential
type environments; bed and breakfast type
environments.
About espresso coffee
The Sunbeam range of espresso machines
are sure to satisfy lovers of coffee. With its
Italian designed and made 15 BAR pump,
a thermoblock heating system and Italian
designed ‘crema’ system the Sunbeam
Piccolo Espresso® will provide endless cups
of quality coffee.
Coffee is an integral part of Australian
culture. With café numbers increasing, the
demand for the perfect cup combined with
the right atmosphere is the goal of many
coffee connoisseurs.
What makes a good coffee?
Sunbeam have consulted with experienced
coffee makers and appreciators of coffee
through every stage of design, to ensure the
machine delivers a great coffee every time.
There are many factors that contribute to the
perfect coffee. The words’ ‘taste’ and ‘aroma’
are consistently used when describing the
perfect cup.
The sweet aroma and taste of the perfect
coffee is largely due to the correct
combination of temperature and pressure
during the brewing process. The thermoblock
heating system ensures the water is at the
correct temperature, so that the full coffee
flavour is extracted.
Secondly, the combination of the Italian
designed and made 15 BAR pump, Italian
designed dual-wall filter and stabilising baffle
ensures the correct pressure at which the liquid
espresso is released from the spout. The flow
should consist of both liquid and cream. This
cream is commonly known as the ‘crema’. The
perfect ‘crema’ should be thick and stable
and preserve the coffee flavour, aroma and
temperature.
We hope you have many enjoyable coffee
experiences with the Sunbeam Piccolo
Espresso®.
Should you need any further assistance
please don’t hesitate to contact the Sunbeam
coffee hotline on free call 1300 881 861 .
If you have any concerns regarding the performance and use of your appliance,
please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line.
Ensure the above safety precautions are understood.
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Features of your Sunbeam
Piccolo Espresso®
1.3L removable water reservoir
The water reservoir is removable for easy
filling. Simply lift the lid, or remove the
reservoir and take to the tap.
Power button
On/off indicator light
Warming plate
Gently pre-heats espresso cups and glasses
before use. Removable for easy cleaning.
Operating dial
Easy to operate selector dial - turn to the
left to make espresso ( ) or to the right for
steam ( ).
Sunbeam/espresso indicator light
Lights up green to indicate the espresso
machine has reached temperature.
Group handle
Steam wand
Removable drip tray and grill
Designed with no dirt traps for small coffee
granules, milk or any other spills. The drip
tray and grill can be removed completely for
easy cleaning.
Extra cup height clearance
Additional clearance between the coffee
handle and the drip tray - designed to suit
taller cups.
Non-slip rubber feet
Makes the unit sturdy, preventing it
from slipping or scratching the bench top.
500mL jug
Measuring spoon with tamp
1 cup filter 4
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2 cup filter
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Features of your Piccolo Espresso®
Operations Guide for your
Piccolo Espresso®
15 BAR pump
The diagrams below and on the following pages are to assist you in using your Sunbeam
Piccolo Espresso®. Each of the diagrams is numbered. Throughout this instruction manual
these numbers will be referred to.
For example: Fill the water reservoir (1) (2) (3) (4) (5) with cold tap water...
Each time you see these numbers please refer back to the diagrams at the front of the
instruction manual.
Crema System
Filling the water reservoir.
The Piccolo Espresso® is fitted with a 15
BAR pump delivering the pressure required
for complete extraction of oils, coffee solids
and aroma.
The dual-wall filter creates additional back
pressure and stabilising baffle produces a
steady pour and maintains the temperature of
the espresso.
1
Open lid of water reservoir.
2
Fill with cold water, OR
4
Fill at sink with cold water.
Remove water reservoir.
5
Replace the water reservoir.
Preparing the espresso machine.
Thermoblock heating system
Ensures the precise temperature is achieved.
As espresso is made with hot rather than
boiling water and the thermoblock heats the
water to 92°C (just below boiling point) for
optimum extraction of oils from the coffee
grinds. Temperatures above this will burn the
coffee grinds resulting in a bitter taste.
6
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2 cup
filter
6
Press ‘Power’ button to
turn unit on.
1 cup
filter
7
Select filter.
3
8
Place filter handle onto
brewing head.
9
Turn filter handle to the right.
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Operations Guide for your Piccolo Espresso® (continued)
Operations Guide for your Piccolo Espresso® (continued)
Frothing Milk.
10
Place container under filter
handle.
12
11
Turn operating dial to the
espresso ( ) setting and
allow water to run through.
Turn the steam wand into
the drip tray. Turn the
operating dial to steam ( )
setting. Purge for 5 sec.
Warming espresso cups.
13
Fill group handle with
ground coffee.
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14
Tamp the coffee.
16
8
20
Return the operating dial to
stand-by ( ) position and
place milk jug with milk
under steam wand.
21
Turn the steam dial to the
steam ( ) setting to froth
milk.
Care and Cleaning.
Making an Espresso.
Place filter handle onto
brewing head and turn
handle to the right.
19
15
Wipe the edge of filter to
remove any coffee grinds.
17
Turn operating dial to the
espresso ( ) setting to make
an espresso.
18
Remove used coffee grinds.
22
Insert end of paper clip
into the hole in the base of
the steam nozzle.
25
Remove the drip tray grill.
23
24
Remove steam nozzle from
steam wand.
Insert a pin into the single
hole in the base of the
filter.
26
To remove drip tray, lift out
and toward you.
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Secrets to the perfect cup
Before using your Piccolo Espresso®
With your Piccolo Espresso® coffee
machine and a little experience, you can
create cafe quality coffee at home. Here
are a few helpful suggestions:
• A single shot of espresso should result in
only 30-35mls of coffee.
• The grind of coffee is critical. Use a fine
to medium grind for domestic espresso
machines.
• A common mistake is running too much
water through the ground coffee, resulting
in a thin and bitter tasting espresso.
• Ensure your coffee grinds are ‘tamped’
evenly. ‘Tamping’ refers to the amount
of pressure with which coffee grinds are
packed into the filter.
• If your espresso pours too slowly, tamp the
coffee grind more lightly, or try a coarser
grind.
• If your espresso is thin and watery, tamp
the coffee grinds harder, or try a finer
grind.
• Always use cold milk and a clean stainless
steel jug when steaming.
Before using your Piccolo Espresso® for the
first time or if you have not used it for some
time, rinse the machine by running water
through without coffee in the filter handle, as
follows:
Note: Throughout these instructions the
numbers you see highlighted and in brackets
refer back to the diagrams at the start of this
instruction manual.
•Open the lid of the water reservoir (1) and
fill with cold water (2). Alternatively you
can open the lid and remove the water
reservoir using the handle (3). Then fill
with cold water (4).
•Replace the water reservoir firmly into the
unit (5) and close lid.
• Insert the power cord into a 230-240V AC
power outlet and turn the power on. Start
the unit (6) by pressing the ‘Power’ button.
The power light will illuminate amber and
remain on until the power outlet is turned
off. In addition, you will need to wait
until the steam/espresso light illuminates
green to indicate the machine has reached
temperature and is ready to use.
Note: Before turning on your Piccolo
Espresso® ensure that the dial on the control
panel is in the stand-by ( ) position.
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EM2800_17EM1.indd 10-11
• Don’t boil the milk when steaming. The
ideal temperature is when the jug becomes
too hot to touch.
• Always use the freshest beans or ground
coffee available and store in an airtight
container in a cool, dry, dark place.
•Whole bean coffee stays fresh longer than
ground coffee.
•When grinding your own coffee, never
grind more than you will use for immediate
brewing. Once ground, the coffee will begin
to loose its flavour.
• Keep your espresso machine clean and
thoroughly rinsed. Run water through the
brewing head and flush the steaming arm
in fresh water after each use.
• Little things count – warming your cups,
using filtered water and serving the coffee
immediately after brewing do make a
difference.
•Place one of the filters in the filter handle
(7). Then position the filter handle onto
the machines brewing head.
•To ensure that the filter handle is in
the correct position, turn the handle so
it points to the left and place the filter
handle flat against the brewing head (8),
then turn the handle towards the right (9),
as far as it can go.
Note: Do not over tighten.
•Place a sufficiently large container under
the filter handle (10).
• As soon as the steam/espresso indicator
light illuminates green, your Piccolo
Espresso® is ready to use.
• Turn the operating dial to the espresso ( )
setting and allow water to run through.
Note: Make sure the water reservoir is clean
and free of any debri, as any fine particles
can block the water flow.
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Functions of your Piccolo Espresso
Functions of your Piccolo Espresso® (continued)
1. ESPRESSO FUNCTION
For best results, it is ideal to pre-heat your
cups, filter handle and filter as follows:
•Insert the power cord into a 230-240V AC
power outlet and turn the power on.
•Fill the water reservoir (1) (2), (3) (4) (5)
with cold water and start the appliance (6).
•Put the filter handle and an empty filter
in place (7) (8) (9), and place cups
underneath the filter handle.
• As soon as the steam/espresso indicator
light is illuminated green the Piccolo
Espresso® is ready to use.
• Turn the operating dial to the espresso
( ) setting (17). When the cups are full
of hot water return the dial to the stand-by
( ) position.
Note: Once the appliance has been on for
a while, the coffee cups can be warmed
by placing them upside down on the cup
warming plate (12), or alternatively, fill with
boiling water from a kettle and discard.
Important: For best results when making
consecutive cups of espresso we recommend
that you flush a small amount of water
through the machine after each use. With
the filter handle removed from the brewing
head simply turn the operating dial to the
espresso ( ) setting (17) and allow the water
to run through. Once you have a consistent
flow of water, return the operating dial to the
stand-by ( )
position. This will wash out any old or used
coffee grinds stuck to the underside of the
brewing head while also ensuring the correct
water temperature for your next shot of
espresso.
Note: Do not leave the filter handle locked
in position for extended periods, or when
machine is not in use. This shortens the life
of the brew head rubber seal.
®
Preparing an espresso:
•Insert the power cord into a 230-240V AC
power outlet and turn the power on.
•Fill the water reservoir (1) (2), (3) (4) (5)
with cold water.
• Turn the Piccolo Espresso® ‘On’ (6). The
power light will illuminate amber. When
the steam/espresso indicator light is
illuminated green the Piccolo Espresso®
is ready to prepare an espresso.
•Pre-heat your coffee cups.
•Select the required filter (7) for 1 or 2
cups of coffee and place in the filter
handle.
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EM2800_17EM1.indd 12-13
•Using the measuring spoon supplied, place
one or two measures of ground coffee into
the filter (13). With the other end of the
measuring spoon, use the tamper to push
(pack) down the coffee grinds (14). Do not
apply too much pressure.
Important: Be sure not to over-fill the filter with
too much coffee. Wipe around the edge of the
filter to remove any coffee grinds (15).
•Place the filter handle on the machine's
brewing head. Position the handle so it
points to the left, place the filter handle
flat against the brewing head, then turn
the handle towards the right (8), (9) as far
as it can go.
Note: Do not over tighten.
•Place 1 or 2 pre-heated cups below the
pouring spouts.
• When the Piccolo Espresso® is at the
correct temperature for preparing espresso
the steam/espresso indicator light will
illuminate green.
• To make an espresso, turn the operating
dial to the espresso ( ) setting (17). Once
the cups are filled to the desired level, turn
the operating dial back to the stand-by ( )
position.
•Remove the filter handle and the filter by
turning the filter handle to the left.
•To remove the used coffee grinds from the
filter, simply turn the filter handle upside
down and bang into a knock-bin (18).
2. STEAM FUNCTION
Note: We recommend that you prepare the
espresso first, then steam the milk.
•Fill the water reservoir (1) (2) (3) (4) (5)
with cold water.
• Turn the Piccolo Espresso® ‘On’. Wait
for the steam/espresso indicator light to
illuminate green. Turn the steam wand into
the espresso machine drip tray (19).
•Pour cold milk into a stainless steel
frothing jug to no more than ¹/³ full.
Note: For best results we recommend to use
refrigerated milk and a stainless steel jug
that is chilled.
• Turn the steam/espresso dial to the steam
( ) setting and allow the steam wand to
purge for 5 seconds into the drip tray.
• Return the operating dial to the stand-by
( ) position, swing the steam wand to the
side of the machine and place milk jug
with milk under the steam wand (20).
Caution: The steam wand will be hot. Use
a cloth to move the steam wand back into
position.
• Turn the operating dial to the steam ( )
setting. The steam/espresso indicator light
may turn off, however will illuminate green
again after a short time.
• Ensure the tip of the steam wand is just
below the surface of the milk as you are
frothing the milk.
Important: Do not allow the tip of the steam
arm to touch the bottom of the container
because this could obstruct the passage of
the steam.
• Position the tip of steam arm to one side
of the jug to create a whirlpool motion in
the milk. As the milk begins to rise in the
jug, follow the level of milk, always keeping
the tip of the steam arm just below the
surface.
• Cease steaming when the frothing jug
becomes too hot to continue holding the
palm of your hand against the side. Simply
turn the operating dial to the stand-by ( )
position and remove the jug.
Note: Do not boil the milk.
• Pour the textured milk into your espresso
as soon as possible.
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Functions of your Piccolo Espresso® (continued)
Care and Cleaning
Cleaning the steam wand
You must clean the steam wand immediately
after each use. Simply wipe the stainless
steel wand clean with a damp cloth. Also
swing the steam wand into the drip-tray and
briefly turn the operating dial to the steam
( ) setting to clear any remaining milk out
of the steam wand.
Caution: Steam from the wand is extremely
hot and there is danger of scalding.
The coffee making process involves extracting
oils out of coffee grinds to make espresso
coffee. Deposits of these oils build up over time
and affect the taste of the coffee and operation
of the espresso machine.
The brewing head, filters & group handle
Regular cleaning to remove these oils is
essential for espresso machines to keep
operating effectively. Flushing water through
the brewing head and the steam wand is the
easiest way to keep your machine clean after
making each coffee, and at the end of your
coffee making session.
To clean the brewing head, flush water through
and wipe the head and around the inside rim
with a damp cloth.
Note: Should your steam wand become
blocked, insert the end of a paper clip into
the hole at the bottom of the steam nozzle
(22). and see Figure 1.
Figure 1
Should the steam wand remain blocked
unscrew the steam nozzle from the steam
arm (23). Clean the steam nozzle by once
again using the paper clip and flush under
running water.
Important: Never wash your espresso machine
accessories in the dishwasher.
Drip tray
Remove the grill and drip tray at regular
intervals to empty (25), (26).
The filter and group handle should be washed
after each use by rinsing them under warm
water. Wash at regular intervals in warm soapy
water using a mild detergent.
To assist in keeping the filter and the brew
head clean, at the end of each coffee making
session we recommend you run the machine,
with the filter in place, without coffee – using
water only.
Important: Should the coffee filter remain
blocked after normal cleaning, insert a pin into
the single hole in the base of the coffee filter.
See Figure 2.
Clean the drip tray and its grill with water and
a little non-abrasive washing up liquid, rinse
and dry.
Over time it is normal for the inside of the drip
tray to be stained by the oils in the coffee.
Figure 2
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Descaling
Care and Cleaning (continued)
Brew head rubber seal
This seal is located in the brewing head and
creates a seal against the filter handle when
making an espresso.
Note: When your Sunbeam Piccolo Espresso® is
not being used, we recommend that you do not
leave the filter handle attached to the machine
as this will reduce the life of the seal.
Over time this seal loses its elasticity and
will require replacement – usually every 6-12
months. Signs that the seal is deteriorating are
when: the filter handle rotates to the far right
and feels loose, or steam escapes from around
the brewing head during use.
On a monthly basis we recommend thoroughly
cleaning the steam wand.
To do this soak the wand in water with the
stainless jug resting on the drip tray. Ensure
that the water level in the jug is over the wand.
Run steam through the wand for 30 seconds,
then leave to soak overnight.
In the morning turn the machine on and run
steam through the wand again for 30 seconds.
Important: Do not wash parts in the dishwasher.
Do not immerse the unit in water.
Important: Should your steam wand become
blocked, insert the end of a paper clip into the
hole at the bottom of the steam nozzle (22)
and see Figure 3.
The cup warming plate and exterior
Wipe over the unit with a damp cloth and wipe
dry. Do not use abrasives or metal scourers, as
these will scratch the exterior surface.
Steam wand
The steam wand needs to be cleaned each
time you texture milk. To clean the steam
wand, wipe with a damp cloth and for the froth
attachment, simply rinse it under warm water.
Note: After each use we recommend that a
small amount of steam is purged from the
steam wand.
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EM2800_17EM1.indd 16-17
Figure 3
Should the steam wand remain blocked
unscrew the steam nozzle (23). Clean the
steam nozzle by once again using the paper
clip and flush with water.
After continued use, your espresso machine
may develop a build-up of mineral deposits.
Thus your machine will require occasional
‘descaling’.
We recommend that you descale your machine
every 2-3 months, although this period will
depend on the hardness of water and frequency
of use of the machine.
Descaling solution
Use Sunbeam Liquid Descaler, available at
any Sunbeam Service Centre listed at www.
sunbeam.com.au. Alternatively, dissolve 3
tablespoons of vinegar in two litres of lukewarm
water.
Descaling the espresso machine
Note: Ensure that the espresso machine is
turned off and the power cord is unplugged.
1.Remove the water reservoir from the
machine and if necessary empty any water.
2.Remove the drip tray and place it out of the
way.
3.Remove the group handle from the machine
and rinse it thoroughly under running water
and set aside.
4.Place a cloth/tea towel on the bench
and carefully turn the machine upside
down. The machine should now be on
the warming plate resting on the cloth/tea
towel.
5.Using a screwdriver, unscrew the shower
screen from the brewing head.
6. Remove the shower screen from the
centre hold using the tip of a fork or
skewer. Wash the shower screen in hot
soapy water, rinse and dry well. Set aside
in a safe place with the screw and the
blue rubber seal.
7.Using a small brush, scrub in and around
the area of the brewing head, removing all
coffee granules.
8.Wipe down the steam wand with a small
brush.
Note: Follow the steps on page 14 'Cleaning
the steam wand' for a more thorough cleaning
procedure.
9.Turn the machine upright, so that it is now
sitting correctly on the bench.
10.Fill the water reservoir with water to the
'MAX' line and add 1 capful of Sunbeam
Liquid Descaler or, alternatively fill the
water reservoir with the vinegar solution.
Place the water reservoir onto the espresso
machine.
11. Place a large container under the brewing
head.
12. Insert the power plug into a 230-240V AC
power outlet and turn the power ‘On’.
13. When the steam/espresso indicator light
is fully illuminated, turn the selector dial
to the espresso ( ) setting. Run through
about 1/3 of the liquid immediately and
return the dial to stand-by ( ) position
14. Angle the steam wand over the drip tray.
When the steam/espresso indicator is
illuminated, turn the selector dial to the
steam ( ) setting.
15. Allow the solution to come through the
steam wand for 1 min.
16. After 1 minute, stop the machine by
turning the operating dial to stand-by
( ) position.
17. Leave the machine off for 10-15 minutes
to allow the descaler to take effect.
18. Turn the dial to the espresso ( ) setting
and allow ½ of the rest of the descaler
solution to run through the brewing head.
19.Turn the dial to the stand-by ( ) position. Place the steam wand over the drip tray.
20.Once the steam/espresso indicator light is illuminated, turn the dial to the steam
( ) position.
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Trouble Shooting Guide
Descaling (continued)
21. Allow the solution to run through the
wand for 1 minute. Return the dial to the
stand-by ( ) position.
22. Turn the dial to the espresso ( ) setting
and allow the remaining solution in the
water reservoir to run through the brewing
head.
23. Remove the water reservoir from the
machine and rinse thoroughly under
running water, ensuring that all traces of
the descaling solution is removed. Fill the
water reservoir with clean water and place
onto the machine.
24. Run two (2) full water reservoirs through
the brewing head. Refill the water reservoir
and run the steam nozzle for 4-5 minutes.
Note: Ensure that you continue to run water
through the machine until the water runs clean
and clear.
25.When this is finished, remove the water
reservoir and set aside. Remove the water
containers and give the machine a good
wipe over.
26.Turn the machine upside down. The
machine should now be on the warming
plate resting on the cloth/tea towel once
again.
Important: The brewing head will be hot from
the descaling process. Allow this to cool down
before replacing any parts.
27.Carefully replace the rubber seal, filter,
washer and screw. Tighten well.
28.Turn the machine upright, so that it is now
sitting correctly on the bench.
29.Replace the drip tray.
30.Fill the water reservoir with water and
position it on to the machine.
Problem
Possible cause
Coffee runs down the side of the filter handle
Filter handle is not attached correctly, See “Preparing an espresso” pg12
or filter handle has not been tightened
sufficiently
Edge of filter insert is not free of coffee granules
What to do
Clean around the top edge of the filter
and wipe the brewing head clean of
coffee.
The brewing head is dirtyWipe brewing head with a damp cloth.
The brewing head is defectiveContact a Sunbeam Service Centre.
Brew head rubber seal is damaged Contact a Sunbeam Service Centre.
or worn
No coffee runs through
No water in the water reservoir
Water reservoir not correctlyPress firmly down on the water reservoir
assembled
to ensure it is correctly positioned.
Fill reservoir with water.
Steam dial set to ‘ ’ settingEnsure the steam dial is in the ‘ ’ off
position.
Brewing filter may be blockedSee “Descaling the espresso machine”
pg17.
The filter is blocked, the coffee grounds are too fine or tamped down too hard
Empty out the filter and rinse under
water to clean. Wipe the brewing
head with a cloth. Repack the filter
with coffee and tamp down coffee.
See “Care & Cleaning” pg15.
Coffee pours through very slowlyCoffee grounds are too fine or are Ensure you are using an evenly
too compactedground coffee and do not compact
the grounds so firmly.
Machine blocked by scale build upSee “Descaling the espresso machine”
pg17.
Espresso does not have any Crema Coffee is old or dryUse fresh coffee and once you open
the coffee be sure to store it in an
airtight container.
18
EM2800_17EM1.indd 18-19
Coffee not compacted firmly enough
Compact coffee grounds more firmly.
Coffee too coarse
Grind the coffee to a finer texture or
change brands of espresso coffee
to a finer grind.
19
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Trouble Shooting Guide (continued)
Problem
Possible cause
Trouble Shooting Guide (continued)
What to do
(Continued)
Espresso does not have any Crema Not enough coffee in filter
See “Functions of your Piccolo
Espresso®” pg12.
Handle comes off during brewing
Coffee tamped too hard
Tamp the coffee grinds lighter
Coffee grind is too fine
Change to a coarser grind of coffee
Filter handle is not attached correctly, See “Preparing an espresso” pg12
or has not been tightened sufficiently.
Top edge of filter is not free of coffee granules.
The brewing head is dirtyWipe brewing head with a damp cloth.
The brewing head is defectiveContact a Sunbeam Service Centre.
Brew head rubber seal is wornContact a Sunbeam Service Centre.
or damaged.
Clean around the edge of the filter and
wipe the brewing head clean of coffee.
Coffee is too cold
Cups, filter and filter handle are cold Pre-heat cups, filter, handle and filter
See “Functions of your Piccolo
Espresso®” pg12.
If making a cappuccino or latte the milk may not be heated enough.
Ensure that milk is heated properly
during frothing, but be sure not to
boil the milk.
No steam from the steam wand/arm
Steam wand/arm is blocked.
See “Cleaning the steam wand” pg14.
Not enough froth when
frothing milk
Ensure the milk is fresh
Milk is not fresh
Not enough froth when The milk is making bubbles rather The tip of the steam wand should be
frothing milk
than correctly frothing.positioned just below the surface of
the milk.
Uneven cup fillingUneven tamping or obstruction in the Ensure coffee is tamped evenly and
pouring spouts.check that there is nothing obstructing
the pouring spouts.
Defective baffle in filter handle
Contact a Sunbeam Service Centre.
Espresso tastes burnt
Type of coffee being usedExperiment with different brands of
coffee.
Appliance has not been rinsed properly after descaling. Pump makes an unusually loud noise
No water in reservoir
Run a reservoir full of water through the
machine and steam wand before
making another coffee.
See 'Descaling' pg17.
Fill the water reservoir
Water reservoir not correctlyReplace the water reservoir firmly into
positioned.
the unit.
Espresso machine does not operate Brewing filter may be blockedRemove filter holder and clean brewing
head. See “Care & Cleaning” pg15.
Machine blocked by scale build upSee “Descaling the espresso machine”
pg17.
Milk temperature is too warmEnsure that the milk is well refrigerated
before use.
Frothing jugFor best frothing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
Steam wand/arm is blocked
See Cleaning the steam wand” pg14.
Milk has been boiled
Start again with fresh, chilled milk
Please contact Sunbeam directly on Freecall 1300 881 861, if this guide does not solve
your query. We have experienced staff on hand to assist, Monday to Friday.
20
EM2800_17EM1.indd 20-21
21
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Recipes
Recipes (continued)
ESPRESSO (SHORT BLACK)
Espresso is a concentrated, full bodied coffee
with a stable layer of cream on top – known
as ‘crema’. An espresso is the foundation of
all café coffee. Variations are achieved by
adding different amounts of milk and froth.
• 90mL espresso glass or demitasse cup
• single espresso (30-35mL)
MACCHIATO
Macchiato, Italian for ‘to stain or mark’.
Traditionally served as a standard espresso
with a dash of milk and a small dollop of
froth into the middle of the ‘crema’.
• 90mL espresso glass or demitasse cup
• single or double espresso
• marked with steamed milk froth
CAFFE LATTE
An espresso with steamed milk, typically
served in a glass. The layer of frothed milk on
top should be 10mm to seal the coffee.
• 220mL glass or cup
• single or double espresso
• steamed milk
LONG BLACK
A standard espresso with hot water, served in
a regular coffee cup or mug. The hot water is
added first so that the ‘crema’ is maintained.
• 190mL cup
• hot water (to taste)
• single or double espresso
FLAT WHITE
Another old favourite, the Flat White is
an espresso with steamed milk, served in
a regular coffee cup or mug. The layer of
frothed milk on top should be 2mm to seal
the coffee.
• 190mL cup
• single or double espresso
• steamed milk
CAPPUCCINO
This delicious drink is an espresso with
steamed milk, topped with creamy froth and
a dusting of chocolate. The resulting drink is
approximately two-thirds milky coffee, onethird froth.
• 190-240mL cup
• single or double espresso
• two-thirds milky coffee, one-third froth
• dusted with chocolate
22
EM2800_17EM1.indd 22-23
CAFFE MOCHA
Made in a similar way to a cappuccino but
with the addition of drinking chocolate.
Simply stir the chocolate into the espresso
prior to adding the steamed milk and froth.
• 190-240mL cup or tall glass
• single or double espresso
• two teaspoons of drinking chocolate
• two-thirds milky coffee, one-third froth
CON PANNA
A variation on the original Vienna coffee, this
delicious drink is made up of an espresso
topped with lightly whipped cream. It can
also be dusted with cinnamon or drinking
chocolate.
• 190mL cup
• single or double espresso
• lightly whipped cream
23
12/6/17 10:06
Notes
12 Month Replacement Guarantee
In the unlikely event that this appliance develops any malfunction
within 12 months of purchase (3 months commercial use) due to
faulty materials or manufacture, we will replace it for you
free of charge.
Should you experience any difficulties with
your appliance, please phone our customer
service line for advice on 1300 881 861 in
Australia, or 0800 786 232 in New Zealand.
Alternatively, you can send a written claim
to Sunbeam at the address listed below.
On receipt of your claim, Sunbeam will
seek to resolve your difficulties or, if the
appliance is defective, advise you on how
to obtain a replacement or refund.
Your Sunbeam 12 Month Replacement
Guarantee naturally does not cover misuse
or negligent handling and normal wear and
tear.
Similarly your 12 Month Replacement
Guarantee does not cover freight or any other
costs incurred in making a claim. Please
retain your receipt as proof of purchase.
The benefits given to you by this guarantee
are in addition to your other rights and
remedies under any laws which relate to the
appliance.
Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law and under the New Zealand Consumer
Guarantees Act.
EM2800_17EM1.indd 24-25
In Australia you are entitled to a
replacement or refund for a major failure and
for compensation for any other reasonably
foreseeable loss or damage. You are also
entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to
a major failure.
Should your appliance require repair or
service after the guarantee period, contact
your nearest Sunbeam service centre.
For a complete list of Sunbeam’s authorised
service centres visit our website or call:
Australia
www.sunbeam.com.au
1300 881 861
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
New Zealand
www.sunbeam.co.nz
0800 786 232
26 Vestey Drive, Mt Wellington
Auckland, New Zealand
12/6/17 10:06
Need help with your appliance?
Contact our customer service team or visit
our website for information and tips on
getting the most from your appliance.
In Australia
Visit www.sunbeam.com.au
Or call 1300 881 861
In New Zealand
Visit www.sunbeam.co.nz
Or call 0800 786 232
is a registered trademark.
‘Piccolo Espresso’ is a trademark of Sunbeam Corporation.
Made in China.
Due to minor changes in design or otherwise,
the product may differ from the one shown in this leaflet.
© Copyright. Sunbeam Corporation Limited 2011.
ABN 45 000 006 771
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
Unit 3, Building D
26 Vestey Drive
Mt Wellington Auckland
New Zealand
EM2800_17EM1.indd 26
12/17
CSH-JC1217-SUN176018
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