FA Q & I N S TA L L AT I O N M A N U A L 2 0 1 8
1.
Maintenance & care
2.
Materials & finishes
3.
To place an order
4.
Returns
5.
How to suspend the light ?
6.
Cord and ceiling connection
7.
Colour options of the cord
8.
Touch dimmer button
9.
External dimming system
10. Divar wall lamp
11. Warranty
12. Dammages
13. Not responsible for the following
14. Notes
1
1 . M A IN T E N A N C E & C A R E
CARE AND MAINTENANCE
To maintain the finished quality of your ANOUR product, please follow the cleaning
procedures provided below. The instructions for the care and maintenance are
provided to you as a service. No warranty is implied since results may vary.
Before cleaning, the light must be turned off and unplugged from mains supply.
Whilst cleaning, please be extremely careful.
MAINTWENANCE AND CARE OF POLISHED SURFACE
The product should only be treated with a polishing cream made for the specific
material. We recommend ©BRASSO
MAINTWENANCE AND CARE OF BROWNED SURFACE
The product should only be cleaned with a dry soft cloth. Only if required, a thin coat
of acid free natural oil can be applied on the surface and wiped afterwards with a
clean soft cloth.
2. MAT ERIALS & FINIS HES
POLISHED COPPER
POLISHED BRASS
BRUSHED COPPER
BRUSHED BRASS
BROWNED COPPER
BROWNED BRASS
OXIDISED COPPER
BLACK ALUMINIUM
RUSTED STEEL
OAK
BLUED STEEL
B L A C K S TA I N O A K
CARRARA MARBLE
WALNUT
MAINTWENANCE AND CARE OF BRUSHED SURFACE
For regular cleaning, the product should only be cleaned with a dry soft cloth.
To remove finger prints:
1. Make sure the main switch for the light is turned off.
2. Mix 1 table spoon of lemon acid (available in most pharmacies), to ½ liter warm
water and a tea spoon of dishwashing liquid
3. Apply with a soft cloth the mixture to the light shell.
4. Wipe off with clean water and dry off with a clean soft cloth. This will remove finger
marks.
MAINTWENANCE AND CARE OF RUSTED AND OXIDISED SURFACE
For regular cleaning, please use a feather duster.
MAINTWENANCE AND CARE OF MARBLE
Dust frequently with a clean, soft cloth. Wash periodically with a cloth dampened with
warm water, and if necessary, a small amount of mild dishwashing liquid. Use a second
damp cloth to remove the soap.
Please be careful with liquids around the touch dimmer and cable insulation areas.
For more information, consult the FAQ on anour.dk or contact us at contact@anour.dk
2
Anour finishes are created in our
Copenhagen workshop by our artisans.
Our raw materials copper, brass, steel
and wood have an innate character and a
corresponding ageing process.
Due to the hand-made process, each
product is unique and may vary in finish.
3
3 . T O P LA C E A N O R D E R
7. COLOUR OPT IONS OF T HE CORD
Please visit our website www.anour.dk to place an order. Orders are subject to
payment in full with order. Transport cost is included within the EU. Goods will be
ready to ship with a lead time of 6 - 8 weeks. Lead time starts when we have received
payment in full. Queries can be sent to contact@anour.dk
The suspension wire is always in steel, but the textile cord of the light is available in
several colours. Unless otherwise stipulated, we will supply the light with our standard
colour combination.
Standard combinations:
- Brass, brushed - Grey cord
- Brass, polished - Grey or black cord
- Brass, browned - Brown cord
4 . RE TU RN S
Because all products are hand-made and made to order, we cannot accept returns.
- Copper, brushed - Copper cord
- Copper, Polished - Copper cord
- Copper, browned - Brown cord
- Steel, rusted - Brown cord
- Steel blued - Grey or black cord
5 . HO W T O S U S P E N D T H E LIGH T ?
Above a table top, we recommend leaving a distance of 60 - 70 cm between the top
of the table and the bottom edge of the pendant. Between the side edge of the table
and the side edge of the lamp, we recommend leaving 30 - 50 cm.
Above a kitchen island, a little more space will be needed. We recommend 70 - 85 cm
between the worktop of the island and the bottom edge of the pendant.
Please make sure the hanging height of the light is to your satisfaction before cutting
the wire/cord.
Grey
Brown
Copper
Note: Please advise us if you request a cord longer than the 3 metres standard length.
6 . CO RD & C E I L I N G C O N N EC TION
OPTION 1: The cord goes directly through a hole to the ceiling. Recommended for
suspended ceiling panels
Ceiling
Black
- DIVAR (50 - 150cm) - Only white cord
- DIVAR (200 - 300cm) - Only black cord
8. T OUCH DIMMER BUT T ON
1
DK
Se
p
for unkt
op
må 9
ling
EN Se
e
for poin
t9
me
asu
rem
ent
X2
Cord
2
X2
5
3
X2
Lamp
X2
6
4
X2
X2
OPTION 2: Use cord clips to direct the connection away from the ceiling suspension
X2
towards the nearest electrical output.
9
7
Se
See side 1
dim pag for m
en e 1 fo ål
sio
ns r
10
8
Ca
./
65 appro
cm
x.
X2
13
X2
11
Ceiling
OF
F/
14
SLU
KK
ET
Tap once to switch on.
Tap again to switch off.
12
L
17
15
N
DK
Lamp
4
16
ON
/ TÆ
ND
T
Double tap to reach
max/min light.
Maintain your finger
on the button to dim
the light.
EN
DK
EN
Bru
til o g for
s: + hjæ
lp
45
26 ? Rin
Ne
29
g
e
99
us: d he
79
+4 lp?
52
P
6 2 lease
99
9 7 call
9
5
9. E XTE RN AL D I MMI N G S Y S TE M
Our lights feature an integrated touch dimmer button that does not function with an
external dimmer.
If an external dimming option is required we can supply our lights DALI or 1-10 Volt
compatible at an additional charge. However, we recommend that you consult your
electrician first.
Please note, we do not supply the system or switch for your installation.
10 . DIVA R WA L L L A MP
RECEPTION OF THE LIGHT // CLAIM PROCESS
1. Check for any visible damage to the packaging. If yes, report it immidiately to
the delivery man and on your shipping receipt.
2. Open the package and check the contents.
3. If there is any visible damage to the product, please document and notify us
immediately with photos and your order number.
13. NOT RES PONS IBLE FOR T HE FOLLOWING
The DIVAR wall lamp comes standard with 2.4 m braided cord and a plug in power
supply (EU or UK).
Power supply EU / UK
• Damage caused by incorrect cleaning solutions or methods.
• Damage caused by incorrect installation or assembly by the customer or the
customer’s agent.
• Damage caused by exposure to weather and poor environment.
• Changes in the appearance of the finishes designed to change with age.
• Any cost of installation, removal or re-installation.
• Restoration or repair work.
• Any parts purchased from other suppliers, for our light fixtures.
14. NOT ES
11 . WA RRAN T Y
The warranty period is 2 years for Denmark and 1 year for other EU and non-EU
countries.
• There is no ceiling cap provided with the I-MODEL .
• Please note that we currently only offer lights to the US without power supply. We
advise you to purchase the switchex system from diodeled directly.
This is an UL certified external dimmer/driver from a renowned US company.
Link: http://www. diodeled.com/switchex/
1 2 . DA M M A G E S
Damages on delivery must be documented and reported within 5 working days of
receipt. ANOUR will not be responsible for any repair or replacement of damaged
goods reported after this time.
If damage has occured during shipment, all packaging must be retained and the
goods must be signed for either as ‘damaged’ or ‘not checked’. Failure to do so may
invalidate any claim.
6
7
1. DIVAR MODEL
DIMENSIONS
WALL
I N S TA L L AT I O N M A N U A L 2 0 1 8
65
62
≈ 1,2 kg
62
500
1. DIVAR
WALL
65
≈ 2,2 kg
62
2. I MODEL
62
300
400
1000
300
3. Y MODEL
WALL
≈ 3,3 kg
65
4. X MODEL
62
62
300
900
1500
300
WALL
IMPORTANT. Read our instructions before installing and using the product
If you have any problems with the electrical installation, contact an electrician. Be
sure to turn off the power before you start the installation. In some countries, all
electrical installation must be carried out by professional electricians only. For further
information, contact the relevant authorities.
62
62
300
1400
2000
Our products are marked with the symbol of the crossed out wheelie bin. That means
that the product should not be disposed of with other household waste. Our products
must be recycled in accordance with local environmental regulations for the disposal
of waste. In complying with this you will help to minimize any adverse effect on human
and environmental health. If you have any questions please contact Anour.
Note:
There is no ceiling cap provided with the I-Model lamp.
300
WALL
≈ 5,2 kg
65
62
62
300
950
950
2500
Our products are for indoor use only. Check on a regular basis that the cord and
other parts are not damaged. In this case, the product must not be used. Save these
instructions for future use.
We use LED as a light source for our products. For replacement of LED contact Anour.
The product should not be dismantled as it may get damaged. The product should
not come into direct contact with water.
≈ 4,2 kg
65
300
WALL
65
62
≈ 6,2 kg
62
300
x1-3*
1200
x1-3*
x1-3*
TX20
1200
3000
x1-3*
x1-3*
3mm
300
Power supply EU / UK
Ø 6 mm
STANDARD CONFIGURATION
The DIVAR wall lamp comes standard with 2.4 m
braided cord and a plug in power supply (EU or UK).
Then you have also different options to integrate the
driver in the wall and have DALI or 1-10v dimming
system. Please see page 10-12.
8
9
1. DIVAR MODEL
1. DIVAR MODEL
OPTION 1: Touch dimmer
WALL
WALL INTEGRATION AND DIMMING SYSTEM
INSTALLATION INSTRUCTIONS
CORD
DRIVER: 274 x 25 x 30 mm
CORD
+/- 10 meters
TOUCH
DIMMER BUTTON
OPTION 2: 1-10V
2
1
4
3
x cm*
WALL
230 V
.
~ 50 mm
CORD
DRIVER: 274 x 25 x 30 mm
6
Plug the Power supply
EU / UK
DK
Stram kun
møtrikken
forsigtigt
efterlad ca.
2 mm.
DK
Hurtigt tryk på
lysdæmperen
< 3 sek = Tænd/Sluk.
Tryk og hold på
lysdæmperen
> 3 sek = dæmp/forøg.
EN
Tighten the bolt gently
Leave approximately 2mm.
EN
Quick tap on the light
dimmer
IMPORTANT!
1 - 10 V
hold on the light dimmer
> 3 sec = brighten /dim.
OPTION 3: DALI
STANDARD CONFIGURATION
The DIVAR wall lamp comes standard with 2.4 m
braided cord and a plug in power supply (EU or UK).
Then you have also different options to integrate the
driver in the wall and have DALI or 1-10v dimming
system. Please see page 10-12.
230 V
WALL
5
CORD
+/- 10 meters
CORD
DALI DIMBox
187 x 25 x 30 mm
+
CORD
+/- 10 meters
DRIVER:
274x25x30mm
230 V
10
11
2. I MODEL WITH CORD
2. I MODEL WITH CORD
INSTALLATION INSTRUCTIONS
DIMENSIONS
100 cm
23 cm
54 cm
1
≈ 3,3 kg
5,2 cm
3,5 cm
DK Se punkt 9
for opmåling
X2
2
X2
3
X2
4
X2
6
X2
7
X2
8
X2
10
X2
11
See point 9
EN for
measurements
23 cm
150 cm
5,2 cm
≈ 5 kg
3,5 cm
33 cm
84 cm
33 cm
X2
5
200 cm
5,2 cm
≈ 6,5 kg
3,5 cm
38 cm
124 cm
38 cm
250 cm
5,2 cm
≈ 8 kg
3,5 cm
48 cm
154 cm
9
48 cm
Se side 1 for mål
See page 1 for
dimensions
300 cm
48 cm
5,2 cm
3,5 cm
204 cm
12
OFF / SLUKKET
L
≈10 kg
N
Ca./approx.
65 cm
48 cm
13
14
16
15
ON / TÆNDT
Ø 4,2
Ø 5,5
17
DK
EN
x2
x2
x3
x2
x2
DK
EN
Brug for hjælp? Ring
til os: +45 26 29 99 79
Need help? Please call
us: +45 26 29 99 79
x2
Ø 5,5 (6) mm
TX20
12
13
I
M O D E L
C O R D L E S S
2
Installation manual
8
6
1
Please, read our instructions before installing
and using the product.
7
9
If you have any problems with the electrical
installation, contact an electrician. Be sure to turn off
the power before you start the installation. In some
countries, all electrical installation must be carried
out by professional electricians only. For further
information, contact the relevant authorities.
2
Our products are for indoor use only. Check on a
regular basis that the cord and other parts are not
damaged. In this case, the product must not be used.
Save these instructions for future use.
Positive pole
+
Be careful to never
cross the steel wires
+
5
4
10
We use LED as a light source for our products. For
replacement of LED contact Anour. The product
should not be dismantled as it may get damaged.
The product should not come into direct contact with
water.
Button
3
Negative pole
-
Our products are marked with the symbol of the
crossed out wheelie bin. That means that the product
should not be disposed of with other household
waste. Our products must be recycled in accordance
with local environmental regulations for the
disposal of waste. In complying with this you will
help to minimize any adverse effect on human and
environmental health. If you have any questions
please contact Anour. contact@anour.dk (2017)
230V
TX20
1. Measure distance
between the suspension
points. See below.
2. Drill holes and fasten the
plastic ceiling components.
3. Position the driver box
(see diagram below), drill
holes and fasten it.
4. Attach the wires to the
nipples and tightly fasten
the wires to the lamp.
The positive pole is the
suspension point closest to
the button.
DIMENSIONS
5. Insert the steel wires in
the 2 plastic ceiling components. Assure that the wires
are aligned.
6. Insert the + wire in the +
terminal and the - wire in
the - terminal.
7. Adjust the height of the
lamp by pressing the wire
griper and then, cut the
excess wire, as shown.
Be careful to never
cross the steel wires.
You can change the
position of the poles by
repositioning the wire
gripers.
We recommend suspending the light with a distance
of +/- 60cm above a dinning table.
For kitchen table tops, we
recommend +/- 70cm.
DRIVER BOX POSITION OPTIONS : DIAGRAM (TOP VIEW)
8. Connect the primary
power cable to the
terminals on the primary
side of the power supply
and then, fasten the screw
of the safety cap.
9. Cut out one input for
the primary power cable
(3 options shown) in the
plastic lid and then attach
the lid to the power supply
(magnetic closure).
Should be performed
according to safety
regulations.
10. On / Off / Dimming.
• Quick tap on the
button on the lamp =
On/Off.
• Holdfingeronthe
button = brighten or
dim.
• Double tap: for max or
min brightness
If the button does not
respond, turn off main
power for the duration of
30 sec and try again.
EQUIPMENT
≈ 3,3 kg
23 cm
54 cm
100 cm
23 cm
Ø 4,2
Ø 5,5
x4
x4
≈ 5 kg
33 cm
84 cm
150 cm
33 cm
x2
8m x2
Driver box: 340x36,5x31 mm
(LxWxH)
≈ 6,5 kg
38 cm
124 cm
200 cm
38 cm
≈ 8 kg
48 cm
154 cm
250 cm
Ø 5,5 (6) mm
48 cm
Suspension point
≈10 kg
48 cm
14
204 cm
300 cm
48 cm
Driver box
Lamp
TX20
Wire
15
2
1
Y
M O D E L
C O R D L E S S
6
5
Installation manual
Be careful to never
cross the steel wires
Please, read our instructions before installing and
using the product.
4
7
If you have any problems with the electrical installation, contact
an electrician. Be sure to turn off the power before you start the
installation. In some countries, all electrical installation must
be carried out by professional electricians only. For further
information, contact the relevant authorities.
Our products are for indoor use only. Check on a regular basis
that the cord and other parts are not damaged. In this case, the
product must not be used. Save these instructions for future use.
We use LED as a light source for our products. For replacement
of LED contact Anour. The product should not be dismantled as
it may get damaged. The product should not come into direct
contact with water.
8
3
Our products are marked with the symbol of the crossed
out wheelie bin. That means that the product should not be
disposed of with other household waste. Our products must be
recycled in accordance with local environmental regulations
for the disposal of waste. In complying with this you will help
to minimize any adverse effect on human and environmental
health. If you have any questions please contact Anour.
contact@anour.dk
(2017)
EQUIPMENT
Ø 4,2
x4
Ø 5,5
x3
x4
Driver box: ø275 x 30 mm
1. Position & measurement.
Ø 5,5 (6) mm
2. Drill 3 holes , place the
anchors and fasten the
ceiling bracket.
3. Attach the wires to the
nipples and tightly fasten
the wires to the lamp.
4. Insert the 3 wires
through the holes of the
rosette cover
The positive pole is the
suspension point closest to
the touch button.
TX20
5. Insert the 3 wires in the
3 wire grippers.
Follow the color code
to Insert the + wires in the
+ terminals and the - wires
in the - terminals.
DIAGRAM
230V
+
5. Adjust the position of
the lamp and then cut the
excess of wire.
120
12
0
°
400
Touch button
16
ø80 = 4,5 kg
-
28
0
We recommend
suspending the light with a
distance of +/- 60cm above
a dinning table.
6. Connect the primary
power cable to the
terminals on the primary
side of the power supply
and then, fasten the screw
of the safety cap.
Should be performed
according to safety
regulations.
7. Close the box /
Magnetic closure
8. On / Off / Dimming.
• Tap on the button on
the lamp: less than 3
sec = On/Off.
• Touch the button:
more than 3 sec =
brighten or dim.
• Double tap: for max or
min brightness
If the button does not
respond, turn off main
power for the duration of
30 sec and try again.
17
1
X
M O D E L
2
C O R D L E S S
6
5
Be careful to never
cross the steel wires
Installation manual
4
Please, read our instructions before installing and
using the product.
7
If you have any problems with the electrical installation, contact
an electrician. Be sure to turn off the power before you start the
installation. In some countries, all electrical installation must
be carried out by professional electricians only. For further
information, contact the relevant authorities.
3
Our products are for indoor use only. Check on a regular basis
that the cord and other parts are not damaged. In this case, the
product must not be used. Save these instructions for future use.
8
We use LED as a light source for our products. For replacement
of LED contact Anour. The product should not be dismantled as
it may get damaged. The product should not come into direct
contact with water.
Our products are marked with the symbol of the crossed
out wheelie bin. That means that the product should not be
disposed of with other household waste. Our products must be
recycled in accordance with local environmental regulations
for the disposal of waste. In complying with this you will help
to minimize any adverse effect on human and environmental
health. If you have any questions please contact Anour.
contact@anour.dk (2017)
EQUIPMENT
Ø 4,2
x4
Ø 5,5
x4
x4
Driver box: ø275 x 30 mm
1. Position & measurement.
2. Drill 4 holes , place the
anchors and fasten the
ceiling bracket.
Ø 5,5 (6) mm
3. Attach the 4 wires to the
nipples and tightly fasten
the wires to the lamp.
4. Insert the 4 wires
through the holes of the
rosette cover
The positive pole is the
suspension point closest to
the touch button.
TX20
5. Insert the 4 wires in the
4 wire grippers.
Follow the colour code
to insert the + wires in the
+ terminals and the - wires
in the - terminals.
230V
DIAGRAM
Touch button
50
0
+
18
-
12
0
ø100 = 7,5 kg
+
5. Adjust the position of
the lamp and then cut the
excess of wire.
We recommend
suspending the light with a
distance of +/- 60cm above
a dinning table.
6. Connect the primary
power cable to the
terminals on the primary
side of the power supply
and then, fasten the screw
of the safety cap.
Should be performed
according to safety
regulations.
7. Close the box /
Magnetic closure
8. On / Off / Dimming.
• Tap on the button on
the lamp: less than 3
sec = On/Off.
• Touch the button:
more than 3 sec =
brighten or dim.
• Double tap: for max
or min brightness
If the button does not
respond, turn off main
power for the duration of
30 sec and try again.
19
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