POOL AND SPA/HOT TUB HEATERS
H150FD, H200FD, H250FD, H300FD,
H350FD, H400FD & H500FD MODELS
OWNER’S MANUAL
FOR YOUR SAFETY
WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property damage,
injury, or death.
- Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
•
•
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
- Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
FOR YOUR SAFETY
This product must be installed and serviced by authorized personnel, qualified in pool/spa
heater installation. Improper installation and/or operation can create carbon monoxide gas
and flue gases that can cause serious injury, property damage, or death.
See www.hayward-pool.com/patent for U.S. and
Canadian patent information
1301640701 REV J 0815
2
CONTENTS
Warnings .......................................................................................................3
Section I. General information .......................................................................7
Section II. Consumer Operation & Maintenance ...........................................8
Maintaining proper water chemistry...............................................................8
Lighting & Operating instructions label ........................................................10
Temperature adjustment .............................................................................. 11
Temperature Lock-out..................................................................................12
Fahrenheit versus Celsius ...........................................................................12
Winterization ................................................................................................12
Spring start-up .............................................................................................12
Error codes ..................................................................................................13
Warranty ......................................................................................................15
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Tel: 908-355-7995
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3
SAFETY INFORMATION
Basic safety precautions should always be followed, including the following: Failure to follow instructions
can cause severe injury and/or death.
This is the safety-alert symbol. When you see this symbol on your equipment or in this manual, look for
one of the following signal words and be alert to the potential for personal injury.
WARNING warns about hazards that could cause serious personal injury, death or major property damage and if ignored presents a potential hazard.
CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property damage and if ignored presents a potential hazard. It can also make consumers aware of actions that
are unpredictable and unsafe.
ATTENTION indicates special instructions that are important but not related to hazards.
READ AND FOLLOW ALL INSTRUCTIONS IN THIS OWNER’S
MANUAL AND ON EQUIPMENT.
IMPORTANT SAFETY INSTRUCTIONS
Before installing or servicing this electrical equipment, turn power supply OFF.
KEEP SAFETY LABELS IN GOOD CONDITION AND REPLACE IF MISSING OR DAMAGED.
WARNING – To reduce risk of injury, do not permit children to use or climb on the heater, pumps or
filters. Closely supervise children at all times. Components such as the filtration system, pumps, and
heaters must be positioned to prevent children from using them as a means of access to the pool.
CAUTION – This heater is intended for use on permanently installed swimming pools and may also
be used with spas. Do NOT use with storable pools. A permanently installed pool is constructed in or
on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is
constructed so that it is capable of being readily disassembled for storage and reassembled to its original
integrity.
Though this product is designed for outdoor use, it is strongly recommended to protect the electrical
components from the weather. Select a well drained area, one that will not flood when it rains. It requires free
circulation of air for cooling. Do not install in a damp or non-ventilated location.
WARNING – It is required that licensed electricians do all electrical wiring. Risk of
Electric Shock. Hazardous voltage can shock, burn, cause death or serious property
damage. To reduce the risk of electric shock, do NOT use an extension cord to connect
unit to electric supply. Provide a properly located outlet. All electrical wiring MUST be
in conformance with applicable local and national codes and regulations. Before working on this unit, turn off power supply to the heater.
WARNING – To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit
to prevent abuse from lawn mowers, hedge trimmers and other equipment.
WARNING – Failure to bond to pool structure will increase risk for electrocution and could result in
injury or death. To reduce the risk of electric shock, the electrician must comply with installation instructions and must bond the heater accordingly. In addition, the licensed electrician must also conform
to local electrical codes for bonding requirements.
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NOTES TO THE ELECTRICIAN:
Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding lug to reinforcing rod or mesh. Connect a No. 8 AWG solid copper bonding wire to the grounding lug provided on the
heater and to all metal parts of swimming pool or spa, and to all electrical equipment, metal piping (except
gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool or spa.
IMPORTANT -Reference NEC codes for all wiring standards including, but not limited to, grounding,
bonding and other general wiring procedures.
WARNING – Suction Entrapment Hazard.
Suction in suction outlets and/or suction outlet covers which are damaged, broken,
cracked, missing, or unsecured can cause severe injury and/or death due to the following entrapment hazards:
Hair Entrapment- Hair can become entangled in suction outlets.
Limb Entrapment- A limb inserted into an opening of a suction outlet or suction outlet
cover that is damaged, broken, cracked, missing, or not securely attached can result in a
mechanical bind or swelling of the limb.
Body Suction Entrapment- A differential pressure applied to a large portion of the body or limbs can
result in an entrapment.
Evisceration/ Disembowelment - A vacuum applied directly to the intestines through an unprotected
suction outlet sump or suction outlet cover which is damaged, broken, cracked, missing, or unsecured
can result in evisceration (disembowelment).
Mechanical Entrapment- There is potential for jewelry, swimsuit, hair decorations, finger, toe or knuckle to be caught in an opening of a suction outlet or suction outlet cover resulting in mechanical entrapment.
•
•
•
•
WARNING - To reduce the risk of entrapment hazards:
• When suction outlets are less than a 18” x 23” equivalent, a minimum of two functioning suction outlets per pump must be installed. Suction outlets in the same plane (i.e.
floor or wall), must be installed a minimum of three feet (3’) [1 meter] apart, as measured from near point to near point.
• Dual suction outlets shall be placed in such locations and distances to avoid “dual
blockage” by a user.
• Dual suction fittings shall not be located on seating areas or on the backrest for such
seating areas.
The maximum system flow rate shall not exceed the flow rating of any listed (per current revision of
ASME/ANSI A112.19.8) suction outlet cover installed.
Never use the Pool or Spa if any suction outlet component is damaged, broken, cracked, missing, or
not securely attached.
Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.
Install two or more suction outlets per pump in accordance with latest APSP (formally NSPI) Standards and CPSC guidelines. Follow all applicable National, State, and Local codes.
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WARNING – Failure to remove pressure test plugs and/or plugs used in winterization of the pool/spa
from the suction outlets can result in an increase potential for suction entrapment as described above.
WARNING – Failure to keep suction outlet components clear of debris, such as leaves, dirt, hair, paper
and other material can result in an increase potential for suction entrapment as described above.
WARNING – Suction outlet components have a finite life, the cover/grate should be inspected frequently and replaced at least every ten years or if found to be damaged, broken, cracked, missing, or not
securely attached.
WARNING – All suction and discharge valves MUST be OPEN when starting the circulation system.
Failure to do so could result in severe personal injury and/or property damage. All drains and suction
outlets MUST have properly installed covers, securely attached using the screws supplied with the covers. If screws are lost, order replacement parts from your supplier.
WARNING – Hazardous Pressure. Pool and spa water circulation systems operate
under hazardous pressure during start up, normal operation, and after pump shut off.
Stand clear of circulation system equipment during start up. Failure to follow safety
and operation instructions could result in violent separation of the pump housing
and cover due to pressure in the system, which could cause property damage, severe
personal injury, or death. Before servicing pool and spa water circulation system, all
system and pump controls must be in off position and filter manual air relief valve
must be in open position. Before starting system pump, all system valves must be set
in a position to allow system water to return back to the pool. Do not change filter
control valve position while system pump is running. Before starting system pump,
fully open filter manual air relief valve. Do not close filter manual air relief valve
until a steady stream of water (not air or air and water) is discharged.
WARNING – Separation Hazard. Failure to follow safety and operation instructions could result in violent separation of pump components. Strainer cover must be
properly secured to pump housing with strainer cover lock ring. Before servicing
pool and spa circulation system, manual air relief valve must be in open position. Do
not operate pool and spa circulation system if a system component is not assembled
properly, damaged, or missing. Do not operate pool and spa circulation system unless
filter air relief valve body is in locked position in filter upper body.
WARNING – Never operate or test the circulation system at more than 40 PSI.
WARNING – Fire and burn hazard. Motors operate at high temperatures and if they are not properly
isolated from any flammable structures or foreign debris they can cause fires, which may cause severe
personal injury or death. It is also necessary to allow the motor to cool for at least 20 minutes prior to
maintenance to minimize the risk of burns.
WARNING – Failure to install according to defined instructions may result in severe personal injury or
death.
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WARNING – The following “Safety Rules for Hot Tubs” recommended by the U.S. Consumer
Product Safety Commission should be observed when using the spa.
1. Spa or hot tub water temperatures should never exceed 104°F [40°C]. A temperature of 100°F
[38°C] is considered safe for a healthy adult. Special caution is suggested for young children. Prolonged immersion in hot water can induce hyperthermia.
2. Drinking of alcoholic beverages before or during spa or hot tub use can cause drowsiness, which
could lead to unconsciousness and subsequently result in drowning.
3. Pregnant women beware! Soaking in water above 100°F [38°C] can cause fetal damage during the
first three months of pregnancy (resulting in the birth of a brain-damaged or deformed child). Pregnant women should adhere to the 100°F [38°C] maximum rule.
4. Before entering the spa or hot tub, users should check the water temperature with an accurate thermometer; spa or hot tub thermostats may err in regulating water temperatures by as much as 4°F
(2.2°C).
5. Persons taking medications, which induce drowsiness, such as tranquilizers, antihistamines or anticoagulants, should not use spas or hot tubs.
6. If the pool/spa is used for therapy, it should be done with the advice of a physician. Always stir pool/
spa water before entering the pool/spa to mix in any hot surface layer of water that might exceed
healthful temperature limits and cause injury. Do not tamper with controls, because scalding can
result if safety controls are not in proper working order.
7. Persons with a medical history of heart disease, circulatory problems, diabetes or blood pressure
problems should obtain a physicians advice before using spas or hot tubs.
8. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees
above normal body temperature of 98.6°F [37°C]. The symptoms of Hyperthermia include: drowsiness, lethargy, dizziness, fainting, and an increase in the internal temperature of the body.
The effects of Hyperthermia include:
1. Unawareness of impending danger.
2. Failure to perceive heat.
3. Failure to recognize the need to leave the spa.
4. Physical inability to exit the spa.
5. Fetal damage in pregnant women.
6. Unconsciousness resulting in danger of drowning.
DEFINITIONS:
Suction Outlet –
Inches of
Mercury (in Hg) -
The term Suction Outlet is a fitting, fitting assembly, cover/grate and related components that provide a means for water to exit the pool and into the pump circulating
system.
Main Drain –
A unit for measuring pressure below atmospheric (“suction” or “vacuum”) (1.0 inch
Hg = .491 PSI)
See Suction Outlet
PSI –
An abbreviation for pounds per square inch.
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Tel: 908-355-7995
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SECTION I.
GENERAL INFORMATION
INTRODUCTION:
This manual contains instructions for operation and the safe use of the swimming pool/spa/hot tub heaters. Hayward strongly recommends that the owner read the manual before using the swimming pool/spa/
hot tub heater. If after reviewing the manual any questions remain unanswered, contact the factory or local
representative.
LIMITED WARRANTY SUMMARY:
Hayward warrants the pool/spa/hot tub heater to be free from defects in materials and workmanship, and
we will within one year from date of installation for all users, for the original purchaser, repair or, at our option, replace without charge any defective part. We further warrant that if the heat exchanger or exchanger
headers (water-containing section) leak within one year from date of such installation for all users, due to
defects in materials and workmanship, we will provide a replacement part. Cost of freight, installation, fuel,
and service labor (after one year) is at user’s expense. For full details of warranty agreement, see warranty
certificate included in this manual.
ATTENTION: If the pool/spa/hot tub heater is damaged or destroyed by improper maintenance, excessive water hardness, incorrect water chemistry, or freezing it is not covered under the manufacturer’s
warranty.
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8 SECTION II. CONSUMER OPERATION & MAINTENANCE
MAINTAINING PROPER WATER CHEMISTRY
WARNING:
Failure to Maintain Proper Water Chemistry May Cause
Premature Heat Exchanger Damage or Failure
The heat exchanger in your Hayward pool heater is made from the highest quality of copper and nickel
(Cupronickel) materials. The premium materials and the exacting processes used in the manufacture of the
heat exchanger is state of the art in pool heater design and manufacture. Yet, it remains vital that the heat exchanger be protected from damaging or corrosive chemicals, insufficient water flow or improperly balanced
water chemistry. Heat exchanger damage or failure resulting from improper flow, improperly balanced pool
water or the improper addition of sanitizers into the water is NOT covered under the terms of your warranty.
The following factors are critical to heat exchanger protection. Follow these guidelines to help prevent
pre-mature damage or failure to your heater and heat exchanger.
1. WATER FLOW THROUGH HEATER
Water must be flowing through the heater at the minimum rated flow rate during operation. Check that
the pump is operating and the system is filled with water and purged of all air prior to starting the heater. The
minimum rated flow rates are listed in the installation manual on page 25. Some installations may require an
adjustment to the water pressure switch for proper low-flow protection. Test your system and if necessary,
adjust the water pressure switch as described in the installation manual on page 35.
2. POOL/SPA WATER CHEMISTRY
The chemistry balance and mineral content of swimming pool water changes daily due to the addition of
pool and sanitizing chemicals, bather loads, rain, runoff and the amount of sun - to name a few. Improper chemistry balance and mineral content can cause scaling and deposits to form on pool walls, in the filtration system,
in the heat exchanger tubes and additionally can promote corrosive action to all metals in the water path. Changing spa water regularly and maintaining the correct chemical balance in your pool/spa will keep the pool/spa
safe and sanitary, and will help protect the heat exchanger. Use a 4-way pool/spa water test kit to check your
water frequently (at least weekly). Use the following guidelines to help protect your heater’s heat exchanger:
Recommended
Level
Effect of Low Levels
Effect of High Levels
hazy water, algea growth,
bacteria causing infections
swimmer irritation, bleaching of clothes/hair,
corrosive to heat exchanger
Chlorine
1 - 3 ppm
Bromine
2 - 4 ppm
pH
7.4 - 7.6
corrosive to heat exchanger,
swimmer irritation
cloudy water, scaling of heat exchanger,
reduced sanitizer effectiveness
Total Alkalinity
80 - 120 ppm
corrosive to heat exchanger,
large fluctuations in pH
scaling of heat exchanger
Calcium Hardness
200 - 400 ppm
corrosive to heat exchanger
scaling of heat exchanger
Salt
2700 - 5000 ppm
poor salt chlorinator performance
corrosive to heat exchanger
3. SKIMMER CHLORINATION
Placing chlorine or bromine tablets directly into the skimmer may result in high chemical concentrations
flowing through the heater. DO NOT place chlorine or bromine tablets in the skimmer.
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4. CHLORINATOR INSTALLATION
Chlorinators must be installed downstream of the heater, and a check valve must be installed between the
heater and chlorinator to prevent high chemical concentrations from back flowing into the heater. Make sure your
piping arrangement meets the chlorinator installation requirements shown in the installation manual on page 26.
5. BYPASS
Until water chemistry is properly balanced, and if your piping has a bypass valve installed for the heater,
open the bypass so that corrosive and potentially damaging water will not flow through the heater and therefore the heat exchanger. Close the bypass valve once the water is properly balanced. Failure to close the
bypass valve when attempting to operate the heater will result in extensive damage to the heat exchanger.
Ensure water flow through the heater is restored before operating the heater. A bypass feature is also advantageous for service needs and for the ability to remove the heater from the water path when not heating. Refer
to page 26 in the installation manual for further information.
HEATER OPERATION:
Full lighting and shutdown instructions are included on the lighting & operating instructions label affixed
to the inside of the front access panel. See Figure 1 for the location of this label and the keypad. See Figure 2
for the label.
Figure 1: Keypad and label locations
User Interface
Keypad
Front Access
Panel
WARNING: If you smell gas in the appliance area or near the floor (PROPANE IS
HEAVIER THAN AIR AND HENCE SETTLES ON THE FLOOR), stop and follow
the instructions on the front cover of this manual. Since propane can accumulate in confined areas, extra care should be taken when lighting propane heaters.
ATTENTION: Do not use the heater below 40°F (4°C) temperature without adequate temperature protection.
WARNING: Do not ingest alcohol or drugs during use or prior to using pool, spa, or hot tub. Ingestion of such
intoxicants can cause drowsiness, which can lead to unconsciousness, and subsequently result in drowning.
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Figure 2: Lighting & Operating Instructions label
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TEMPERATURE ADJUSTMENT
This pool heater is equipped with a digital thermostat which allows the user to select the desired water
temperature. The heater will then function automatically to maintain the desired temperature. The heater has
3 modes of operation:
1. STANDBY: in this mode, the heater will not function to heat the water.
2. SPA: in this mode, the heater will automatically function to maintain the water temperature setting for
SPA mode.
3. POOL: in this mode, the heater will automatically function to maintain the water temperature setting
for POOL mode.
Use the MODE button to change modes. The indicator lights will illuminate to show which mode the
heater is currently in. Each mode has its own temperature setting, allowing the user to have 2 individual
pre-set temperature settings. To adjust the temperature while in SPA or POOL mode, use the UP and DOWN
buttons. The numeric display will flash to indicate the temperature setting is being displayed / adjusted. When
the numeric display is not flashing, the actual water temperature is being displayed. The temperature settings
for both SPA and POOL modes are initially set at the factory to 65°F. The minimum allowed settings for SPA
and POOL modes are both 65°F. The maximum allowed settings for SPA and POOL modes are adjustable up
to 104°F using the temperature lockout feature (see next section).
After selecting SPA or POOL mode or adjusting the temperature setting, it is normal for the heater to
delay up to 10 seconds before the heater starts operating. This delay is an internal self-test of the heater. On
occasion, the numeric display may show a diagnostic error code; refer to list of diagnostic error codes in
Figure 4. Pressing the MODE button to cycle to STANDBY and back to SPA or POOL will clear a diagnostic
error code. When clearing a diagnostic error code this way, it is normal for the heater to delay up to 5 seconds
before resuming normal operation, assuming the diagnostic error code does not re-appear.
Figure 3: User interface keypad
Numeric Display
Indicator Lights
Buttons
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TEMPERATURE LOCK-OUT:
The digital thermostat in this pool heater allows the user to lock the maximum temperature setting allowed.
This feature is useful for preventing unauthorized users from manually adjusting the temperature settings higher
than desired. On a new heater, the maximum allowed temperature lock settings are initially set at the factory to
90°F for POOL mode, and 104°F for SPA mode. To adjust these settings, use the following procedure:
1. Use the MODE button to put the heater in STANDBY mode.
2. Press and hold both the UP and DOWN buttons at the same time.
3. After 3 seconds, the thermostat enters maximum temperature lock adjustment mode.
4. The SPA indicator light illuminates and the numeric display shows the current SPA mode maximum
temperature lock setting. Both the SPA indicator light and the numeric display flashes rapidly when in
adjustment mode.
5. Use the UP and DOWN buttons to set the desired maximum temperature lock setting. When finished,
press the MODE button.
6. The POOL indicator light illuminates and the numeric display shows the current POOL mode maximum
temperature lock setting. Both the POOL indicator light and the numeric display flashes rapidly when in
adjustment mode.
7. Use the UP and DOWN buttons to set the desired maximum temperature lock. When finished, press the
MODE button.
8. The heater will return to STANDBY mode.
FAHRENHEIT VERSUS CELSIUS:
The temperature can be displayed in Fahrenheit or Celsius. TO change the display, use the “MODE” button
to place the heater in “STANDBY”. Then press and hold the “UP” and “MODE” buttons until the display shows
the °F/°C selection. Press the “DOWN” button to toggle between selections. To accept the selection, press the
“MODE” button. If the user does not act, the selection will be automatically accepted after 60 seconds.
WINTERIZATION:
In moderate climates, the heater can continue to operate during short-term cold spells. Do not use the
heater to maintain the water temperature just above freezing or for freeze protection. Care must be taken to
avoid freeze-up in the heater. When it is used during freezing weather, the pump must run continuously. The
heater is not warranted against freeze-ups. In regions where freezing temperatures are encountered, all water
must be drained from the heater when it is out of service, to prevent damage to the heater and piping. Draining the heat exchanger is recommended as part of the season’s shutdown procedures.
SPRING START-UP – CONSULT A PROFESSIONAL:
1. Inspect and clean the heater, being sure the heater is free of leaves and debris prior to startup.
2. Be sure inlet and outlet piping are properly attached to the heater and the drain valve is closed.
3. Turn the filtration system pump “ON” and allow the system to run long enough to purge all the air
from the lines.
4. Turn the gas supply to the heater “ON”.
5. Set the temperature control using the keypad to “POOL” or “SPA” and adjust the set point to the
desired temperature setting.
6. If operating difficulties are encountered, contact a qualified service company for assistance.
13
ERROR CODES:
Figure 4 lists the error codes that may be displayed on the heater display board.
Contact a qualified service company for assistance.
Figure 4: ERROR CODES
Code
Description
Information
Internal fault/power-up
error
On initial trial for ignition. Automatic reset is immediate once the gas valve relay
check results are acceptable.
bD
Gas valve sensed
as “ON” error
If valve is open when it should be closed the heater will shut down and go into
lockout. Blower will operate until error condition is corrected. Automatic restart
2 minutes after error is corrected.
bD
Gas valve sensed
as “OFF” error
If valve is closed but flame is sensed the blower will run for 5 s then start a new
ignition sequence. If error occurs 10 times during a call for heat the control will
go into lockout. Automatic reset is 60 minutes.
bD
Data retrieval error
If control input data is corrupted the heater will shut down and go into lockout.
HF
Flame present with gas
valve “OFF” error
If flame is sensed with the gas valve off the control will go into lockout. The
blower will run until error condition is corrected. When corrected, control will
run blower for 5 s then automatically restart after 2 minutes.
Electrical supply wiring
error
This code will display if 120V polarity is reversed, low voltage is detected, or if
the ground path is not sufficient. Reset is immediate after error is corrected.
Blower vacuum switch
open error
If the blower prover switch does not close after the blower starts the control will
stop the ignition trial go into lockout. The blower will continue to run. Automatic
reset is immediate after the switch closes.
Blower vacuum switch
open when expected
closed error
If the blower prover switch opens unexpectedly during operation the control will
shut down and attempt to re-light. If the switch does not close after the blower
starts the control will go into lockout with the blower running. Automatic reset is
immediate after error is corrected.
AO
Blower vacuum switch
open during post-purge
error
If the blower prover switch opens during the postpurge cycle (heater is not firing) the control will display the error code. The post-purge cycle will be completed once the blower prover switch closes.
AC
Blower vacuum switch
closed when expected
open error
If the blower prover switch is closed before blower start-up the control will not
start the blower. Automatic reset is immediate when the switch opens.
bD
PF
AO
AO
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Figure 4: ERROR CODES (continued)
Code
Description
Information
Igniter open error
If the control is not in lockout and senses that the igniter circuit is open when the
blower is running the control will turn off the blower and go into lockout. Automatic restart 2 min after error is corrected.
Thermistor error
An excessive temperature difference between the two thermistors (5 °F or more)
or an “out of bounds” condition on both sensors (less than 10°F or greater than
180°F) will result in the error code. Automatic restart is 2 minutes after the error
is corrected.
Water Temperature
Sensing Error
A) Inlet water temperature sensor is reporting a temperature in excess of 104°F.
Normal operation resumes 2 minutes after inlet water temperature sensor reports
temperatures of 104°F or less. This error functions in both normal and remote
thermostat modes.
IO
SF
or
HS
B) Inlet water temperature sensor is reporting a temperature change at a rate
faster than 6°F in 60 seconds, indicating a potentially damaging low water flow
conditon. Normal operation resumes when temperatures stabilize. If this condition is detected 3 times in a one hour period, the heater will lock-out until the
electrical power is cycled off and back on.
Sb
IF
Keypad button stuck
closed error
If one of the keypad buttons is closed (or pressed) for more than 30 s the error
code will be displayed but the control will continue to function. The error code
will be cleared when the condition is corrected.
Ignition failure error
If the control exceeds the maximum number of ignition retries or recycles the
heater will shut down and go into lockout. Automatic reset is 60 minutes.
Communication error
If communication between the ignition board and the display board is not established within 3 s of power-up an error will be displayed. After communication is
established, if it is lost for 30 s, the error will be displayed. The error code will
be cleared upon a valid data exchange between boards.
Limit string open error
If the limit string opens the heater shuts down and goes into lockout. Automatic
restart is 2 minutes after the error condition is corrected and the limit string
closes. See below for more detail.
EEPROM ERROR
An error was detected in the ignition control circuit board.
CE
LO
EE
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HAYWARD POOL HEATER CERTIFICATE OF LIMITED WARRANTY
LIMITED HEATER WARRANTY
TERMS AND COVERAGE:
Hayward warrants our pool heater to be free from defects in workmanship and materials under normal use
and service. Pursuant to this warranty and subject to the Conditions and Exceptions indicated below:
1. We will replace (cost of freight, installation, cost of fuel, and service labor at user’s expense) with
the prevailing comparable model, or, at our option, repair any pool/spa heater that leaks under normal use and service within one year from the date of original installation for all users.
2. In addition, we will replace (cost of freight, installation, cost of fuel, and service labor at user’s
expense) or, at our option, repair any part or parts of the pool/spa heater which malfunctions under
normal use and service within one year from the date of original installation for all users.
LIMITATION ON IMPLIED WARRANTIES:
WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY OF THIS PRODUCT. Implied warranties, including the WARRANTY of
MERCHANTABILITY and all other implied warranties that may arise from course of dealing or usage of
trade imposed on the sale of this heater under laws of the state are limited in duration to the term of one (1)
year for all products when products are NOT installed and serviced by a licensed and qualified pool equipment professional with all sufficient experience in pool equipment installation and maintenance and adhering
to the requirements of the jurisdiction where the product is installed.
Warranty extends in duration to the term of (2) years for all non-ASME certified products and three (3)
years for all ASME certified products ONLY when products are installed and serviced by a licenesed and
qualified pool equipment professional with sufficient experience in pool equipment installation and maintenance and adhering to the requirements of the jurisdiction where the product is installed. There are no warranties which extend beyond the description on the face hereof. We shall not in any event be held liable for
any special, indirect or consequential damages.
EXPENSE OF DELIVERY AND INSTALLATION:
Each pool heater or replacement part to be furnished under this warranty shall be furnished at our nearest
distribution center. We shall not pay, nor be responsible for shipping or delivery charges to the place of installation, nor for labor charges or other costs of removal or installation. Every defective heater or part replaced
under this warranty shall become our property, and as such, must be returned to our distribution center with
transportation charges paid by the user. Any replacement pool heater furnished under this warranty shall remain in warranty only for the unexpired portion of this warranty.
CONDITIONS AND EXCEPTIONS:
This warranty applies only to the pool/spa at its original place of installation and only for the original owner.
It does not apply if the pool heater is installed in violation of any applicable code or ordinance, or is not
installed, operated and maintained in accordance with our instructions, or is misused, damaged by accident,
weather, act of God, freezing, water void and/or excess pressure, altered or disconnected. It does not apply
with respect to:
1. A heater not equipped with Certified C.S.A. limit controls or equivalent pressure relief valve.
2. A heater operated with settings in excess of, and/or with fuel not conforming to those shown on rating plate;
3. A heater on which the serial numbers have been altered, defaced, or removed.
4. Leaks arising from defective installation;
5. Production of noise, odors, or discolored (rusty, etc.) water;
6. Leakage substantially contributed to by sediment, lime precipitate and/or higher than normal dis(CONTINUED ON PAGE 16)
15
16
HAYWARD POOL HEATER CERTIFICATE OF LIMITED WARRANTY (CONTINUED)
7.
8.
9.
10.
solved solids (pH above 7.8) in the tank, copper tubes, or water ways;
Leakage caused substantially contributed to by corrosive elements in the atmosphere (such as the
storage of chlorine or other chemicals);
Leakage caused substantially or contributed to by corrosive pool water in an acid condition (pH below 7.2);
Damage caused substantially or contributed to by an external source of energy;
A pool/spa heater is a water containing device. Leakage of water from this device can be expected
at some time due to malfunction or the limitations of the service life of various components.
Do not install this product where such leakage can cause damage. MANUFACTURER IS NOT RESPONSIBLE OR LIABLE FOR ANY COSTS INCURRED BY SUCH DAMAGE.
IN NO CASE ARE WE TO BE HELD LIABLE FOR DAMAGE
TO SURROUNDING AREA OR PROPERTY
CAUSED BY LEAKAGE OR MALFUNCTION.
HOW TO CLAIM UNDER THIS WARRANTY:
The original owner, upon discovering the defect, must present the included warranty claim card, completed, with proof of purchase either to the dealer or notify the manufacturer in writing at the address below:
HAYWARD INDUSTRIES, INC.
620 DIVISION ST.
ELIZABETH, NJ 07207
Upon receipt of such notification we shall decide whether to repair such parts or replace any pool heater,
reserving at all times the right to inspect in order to verify any claimed defect. We also reserve the right to
have our representatives make any inspections, repairs, or to furnish replacements. This warranty is intended
as a legally binding obligation of Hayward Industries, Inc., enforceable in the courts. This warranty may give
you specific legal rights which may vary from state to state.
LIMITATION ON LIABILITY:
All intended representations have been expressly set forth in this document. This warranty may not be
extended by oral or any other additional representations, written sales information, drawings, or other malfunction, is strictly limited to repair or replacement of the defective heater or part, as provided herein and
Hayward is not responsible hereunder for incidental or consequential or incidental costs or damages. Hayward neither assumes, nor authorizes any person or firm to assume for us, any further liability or obligation
in connection with the sale, installation, use, maintenance, or existence of the heater. SAFETY WARNING:
Pool heaters are heat producing appliances and to avoid damage or injury in the event of possible overheating
of the outer jacket (1) no materials should be stored against the jacket and (2) care should be taken to avoid
unnecessary contact (especially by children) with the jacket. When lighting a gas heater, the lighting instructions must be followed exactly to prevent “flashback” of excess gas in the heater. Electronic ignition heaters
and electric heaters must have the power shut off when making adjustments to, servicing, or coming into contact with the heater. UNDER NO CIRCUMSTANCES SHOULD FLAMMABLE MATERIALS, SUCH AS
GASOLINE OR PAINT THINNERS, BE USED OR STORED IN THE VICINITY OF THE HEATER OR
IN ANY LOCATION FROM WHICH FUMES COULD REACH THE HEATER. For your comfort, enjoyment and safety, please read the enclosed operating instructions carefully.
©2015 Hayward Industries, Inc. Printed in U.S.A.
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