Freestanding Washing Machine MW8014 - All Colours

THE PERFECT BALANCE OF FUNCTION AND STYLE
LAUNDRY - DISHWASHING - COOKING - COOLING
Installation and Operating Instructions
Freestanding Washing Machine
MW8014 - All Colours - 1400RPM - 8kg Load
Please read these instructions carefully before attempting to install or use this appliance.
We recommend that you keep these instructions in a safe place for future reference.
Welcome
Thank you for choosing this Montpellier Washing Machine.
Our Washers have been designed to provide you with the best combination of style, reliability and performance to
give you years of trouble-free use.
You may be familiar with a similar product, but please take time to read these instructions carefully before installing or
using your Washing Machine to ensure you get the most from your purchase.
We recommend that you keep this manual in a safe place for future reference.
Your Washing Machine is covered by a comprehensive two year Parts & Labour
Guarantee. In the unlikely event that you experience a problem with your Washer,
you can rest assured that you are fully protected against the cost of repairs for
the first 24 months . Please note that any claim must be accompanied by the
model reference number, serial number and proof of purchase.
YEAR
GUARANTEE
PARTS & LABOUR
ACROSS ALL OUR MODELS
www.montpellier-appliances.com
To activate your guarantee, you will need your product serial number. This can be
found on the rear of the machine.
There are two ways to register your Guarantee:
• Online:
Visit the Support page on our website and complete the online Product
Registration form. www.montpellier-appliances.com
y Post: Simply detach and fill in the form provided, attach a stamp and send
• B
it in the post. Don’t forget to include your e-mail address so that we can send
confirmation through to you.
Note: W
e are unable to take registrations over the phone.
CONTENTS:
Section 1: Safety Instructions
Section 2: Installation
-Correct Usage
-General Warnings
-Safety Warnings
3
4
5/6
-Removing Transit Bolts
-Adjusting the Feet
-Electrical Connection
-Water Inlet Hose Connection
-Water Discharge Connection
7
8
9
10
11
Section 3: Technical Specifications
Section 4: Control Panel
-Control Panel
-Detergent Drawer
-Program Knob
Section 5: Washing your Laundry
-Preliminary Preparation of Laundry
-Putting Laundry in the Machine
-Adding Detergent to the Machine
-Operating your Machine
-Auxiliary Functions
-Child Lock
-Cancelling a Program
-Finishing a Program
Section 6: Maintenance and Cleaning
-Water Inlet Filters
-Pump Filters
-Detergent Draw
12
13/15
13
14
16/17
18
19
19/20
21/22/23
24
24
24
25
26
27
Section 7: Troubleshooting
28/29/30
Section 8: Fault Codes
31
Section 9: Program Table
32/33
Here To Help: Service Contact Details:
1
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Description of the Appliance
Transit Bolt
Water Inlet Valve
Discharging Hose
Power Cable
Transit Bolt
Transit Bolt
Transit Bolt
BEFORE OPERATING YOUR WASHING MACHINE YOU MUST
REMOVE THE TRANSIT BOLTS. FAILURE TO DO SO MAY DAMAGE
THE MACHINE AND WILL INVALIDATE YOUR GUARANTEE.
2
Section 1. Safety Advice
1.1 Correct Usage
Read the user instruction manual.
Your machine is designed to be used domestically. Commercial
use will cause your warranty to be invalid.
Keep pets away from your machine.
Please check the packaging of your machine is in good order before installation, and the
outer surface of the machine after the package is opened. Do not operate damaged
machines.
Have your machine installed only by a qualified person. Any interference to your machine
by anyone other than a qualified person will invalidate your warranty.
The appliance in not intended for use by people (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.
Use your machine only for laundry that has been specified as suitable for washing by the
manufacturer.
Before operating the washing machine, remove the 4 transit
bolts and rubber spacers from the back of the machine. If the bolts
are not removed, it will cause heavy vibration, noise and product
malfunction (invalidating the guarantee).
-
Your machine is not covered under warranty for faults caused by any kind of external
factors (pesticides, fire, etc.).
-
Please do not throw away this user manual: keep it for future reference as it
contains full operating instructions as well as the serial number of your machine.
You will need this should you wish to book a service call.
Note: Specifications may vary depending on the product purchased.
3
1.2 General Warnings
-
The ambient temperature for your machine’s ideal operation is 15-25ºC.
-
Frozen hoses can tear and explode. In regions where temperature is below zero, ambient
temperature might endanger the safe operation of the electronic circuit board.
-
Please ensure that the clothes put into your machine do not contain any foreign objects
(nails, needles, coins, lighters, matches, clips, etc.) in pockets. These objects can
damage your machine.
It is recommended that the first washing operation is carried out on a
90º Cotton program but without laundry and using ½ the dose of
detergent in the 2nd compartment of the detergent drawer.
- If a detergent or softener is exposed to air for any time, residue may be caused, be sure
onlytoput your detergent or softener in the detergent drawer at the beginning of every wash.
- It is advised that you unplug your machine and close the water inlet tap if you do not intend
to use the machine for a prolonged period of time. Also, leaving the door of your appliance
open will prevent the formation of bad odours due to humidity.
- Some water might be left in your machine after factory trials and tests conducted due to
Quality Control procedures. This is normal and will not damage your machine.
- Remember the packaging materials of your machine may be dangerous for children. Keep
the packaging materials in a place where children cannot reach them and dispose of them
appropriately.
-
Keep any small parts away from the reach of children and babies.
-
Use Pre-wash programs only for very dirty laundry.
-
Never open the detergent compartment when the appliance is running.
-
In case of any breakdown, unplug the appliance first and then turn the
water inlet off. Do not attempt repair by yourself, always contact the
authorised service agent help line.
-
The amount of laundry you put in your washing machine should not
exceed the maximum amount indicated.
-
Never force the door to open when the machine is running.
-
Do not wash clothes covered in flour or other powders in your machine as
it will cause damage.
-
Please adhere to detergent/fabric conditioner manufacturer’s advice
regarding the use of fabric conditioner or similar products.
-
Set up your machine in a place where its door can be completely opened.
-
Set up your machine in a position where it can be fully ventilated and
has constant air circulation.
4
1.3 Safety Warnings
You must take note of these warnings, as this can protect you, your
family and the product.
DANGER OF GETTING BURNT!
Do not touch the discharge hose or water during the discharge process
as the appliance can reach high temperatures during operation.
RISK DUE TO ELECTRICAL CURRENT!
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Do not use multi-sockets on an extension lead.
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Do not plug in damaged plugs.
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Never pull the cable when unplugging - always grip the plug itself.
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Do not plug-in or remove the plug with wet hands.
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Never touch the machine with wet hands or feet.
If the mains cable becomes damaged it must be replaced by an
authorised electrician or service agent.
DANGER OF FIRE!
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Do not keep flammable liquids near your machine.
The sulphur content of paint removers might cause corrosion. For this
reason, never use paint-removing materials in your machine.
Never use products that contain solvent material in your machine.
Remove all objects from the pockets of your laundry (needles,
paperclips, lighters, matches, etc.) before placing it in your machine.
5
1.3 Safety Warnings (continued)
FALL AND INJURY HAZARD!
Do not climb on your machine. The top lid of your machine may
break and you might get injured.
Tidy the hose, cable and packaging of your machine during
installation, to avoid tripping or falling over.
Do not turn your machine upside down or on its side.
Do not lift your machine by holding it from extruding parts
(detergent drawer, door). These parts might break and cause
you to get injured.
There’s the risk of tripping and injury if the materials like hoses
and cables are not properly stored after your machine is installed.
Machine must be carried by 2 people.
CHILD SAFETY!
Do not leave children unattended near the machine. Children
might lock themselves inside.
Door glass and surface may get hot while your machine operates.
And as a result of this, touching the machine might damage the
skin, especially that of children.
Keep packaging material away from children.
Danger may occur if detergent or cleaning materials are
consumed, and eyes or the skin might be irritated if contact is
made. Keep the cleaning materials away from the reach of
children.
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Section 2. Installation
2.1 Removing transit bolts
Before operating the washing machine,
remove the 4 transit bolts and rubber
spacers from the back of the machine.
If the bolts are not removed, it will
cause heavy vibration, noise and product
malfunction, (invalidating the guarantee).
X4
4
Loosen the transit bolts by rotating
counter-clockwise using an appropriate
wrench.
X4
The transit bolts are removed by
pulling out.
X4
Fit the plastic transit bolt caps (in the
accessories bag) into the holes left by the
removal of the transit bolts.
The transit bolts should be stored to be
used in case of future transportation.
NOTE: You must remove the
transit bolts of your machine
before first use. Faults occurring
to the machine if operated with
transit bolts fitted will be out of
scope of warranty.
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2.2 Adjusting the feet
Do not install your machine on a carpet or
anything that will prevent ventilation under
the base.
To ensure silent and vibration-free
operating of your machine, it should be
sited on a non-slippy firm floor.
You can adjust the level of your machine by
the adjustable feet.
Loosen the plastic adjustment nut.
X4
Adjust the feet upwards or downward by
rotating them.
After maintaining the level, compress the
plastic adjustment nut upwards again.
Note: The machine must be level.
Never put cardboard, wood or other
materials under your machine if you
are trying to level any distortion in the
floor.
When cleaning the floor, on which
your machine stands, be careful not
to disturb the balance of the machine.
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2.3 Installation (Electrical Connection)
Your washing machine is set to 220-240V and 50Hz.
The mains cord of your washing machine is equipped with a
specific earthed plug. This plug should always be inserted to an
earthed socket of 13 amps. The rating of the fuse should be 13
amps.
NOTE: Operating your machine below the recommended
voltage will cause the life cycle of your appliance to be
reduced and its performance to be restricted.
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2.4 Installation (Water Inlet Hose Connection)
Your machine may have either a single inlet (cold) or
double water inlets (cold/hot) based on its specifications.
To eliminate water leakages in the connection points, 1
or 2 nuts are provided in the hose package (applicable for
machines with double water inlets). Fit these nuts to the
ends of new water inlet hoses on the tap end of the hose.
Connect the new water inlet hoses to a 3/4“, threaded
inlet pipe.
3/4”
10 mm
A white-capped hose should be connected to the cold
water inlet and a red-capped hose to a hot water inlet
(applicable for machines with double water inlets).
Connect the white-elbow end of the water inlet hoses
to the white filtered water inlet valve on the rear side of
the machine and the red-elbow end to the red-filtered
one (applicable for machines with double water inlets).
Tighten plastic parts of the junctions using your hand. If
you are unsure of this process get the work done by a
qualified plumber.
Flow of water with pressure of 0.1-1 Mpa will allow
your machine to operate more efficiently. (0,1 Mpa
pressure means that more than 8 litres of water will flow
per minute).
Ensure that the new water inlet hoses are not bent, broken, crushed or the wrong
size.
If your machine has a hot water connection, the temperature of the water inlet
should be maximum 70 Degrees Centigrade.
NOTE: Use only the new water inlet hose supplied with your machine while making
water inlet hose connections. Never use old, used or damaged water inlet hoses.
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2.5 Installation (Water Discharge Connection)
The end of the water discharge hose can be
fitted to a specific outlet pipe.
Never attempt to extend the water discharge
hose by joining two pieces of hose.
Do not put the discharge hose of your machine
into a bucket or sink.
Make sure that the water discharge hose does
not bend, buckle, become squashed or stretched.
Please note:
~95cm
~145cm
~140cm
~95cm
X
X
?150 cm
?95 cm
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0–max.100cm
The water drain hose should be mounted at a
height of minimum 60cm, and maximum of
100cm from the ground.
Section 3. Technical Specification
Operating voltage /
frequency (V/Hz)
(220-240)V~/50Hz
Total current (A)
13
Water pressure
Maximum:1 Mpa
Minimum:0.1 Mpa
Total power(W)
2200
Maximum dry laundry
capacity (kg)
8
Spinning
revolution (rev/min)
1400
Program number
15
Dimensions
(HeightxWidthxDepth)(mm)
845x597x557
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Section 4. The Control Panel
Detergent Drawer
(DIAGRAM-1)
(DIAGRAM-2)
Detergents may form a sediment in your
detergent drawer or in the housing of the
detergent drawer over time. To clean, pull out
the detergent drawer as shown and wash
thoroughly.
Pull the detergent drawer out as far as possible. (Diagram 1)
Lift the front of the drawer, continue to pull until the drawer is pulled out. (Diagram 2)
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Wash with an old toothbrush and water.
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After drying the detergent drawer put it back in the housing in the reverse manner
used to remove it.
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Liquid Detergent Apparatus
Main wash detergent
compartment
Softener
Compartment
Pre-wash detergent
compartment
(*) Specifications may vary depending on the product purchased.
13
4.1 Control Panel continued.
Main wash detergent compartment:
In this compartment, use only detergent (liquid or
powder). Limescale remover can be used.
Fabric conditioner, starch, detergent compartment:
You may use fabric softener for your laundry (recommended
amount and type by the manufacturer). Sometimes the
fabric conditioners you use for your laundry may remain in
this compartment. The reason for this is that the conditioner
is not viscous. To prevent this situation, more viscous liquid
softeners are recommended to be used or the softener
could be thinned and then used.
Pre-wash detergent compartment:
This compartment must only be used when the pre-wash
feature is selected. The Pre-wash feature is
recommended for very dirty laundry.
Select the program you wish to use with the program knob. Set the program
selection operation by rotating the program knob in either direction. Ensure that
the program knob is exactly on the program you want to use.
(*) Specifications may vary depending on the product.
14
4.1 Control Panel continued.
Electronic Display:
On the display panel, you can view if there is a wash delay timer, the
speed setting of your machine, the selected auxiliary functions and
the stage of the wash program you are running.
Furthermore, the electronic display will warn you by means of LED
combinations if a fault occurs. Please see the list of errors at the
back of this manual.
Once a wash programme has been completed, the display panel will
display “Finished”.
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Section 5. Washing your Laundry
5.1 Preliminary Preparation of Laundry
Laundry has product labels on them that state their specifications.
Wash or dry your laundry according to the specifications on the
product label.
Separate your laundry according to their types (cotton, synthetic,
sensitive, wool etc), their temperatures (cold, 30º, 40º, 60º, 90º) and
degree of contamination (slightly stained, stained, highly stained).
Never wash your coloured and white laundry together.
Wash your coloured laundry separately in the first washing as colours
may run.
Ensure that there are no metallic materials in your laundry or in pockets.
CAUTION: Faults that emerge due to foreign objects in the
machine will not be included in the scope of warranty.
Zip up and button up clothes.
Remove the metallic or plastic hooks from curtains.
Turn items such as pants, knitwear, t-shirt and sweat shirts inside out.
Place socks, handkerchiefs and suchlike small laundry in a washing net.
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9
5.1 Preliminary Preparation of Laundry continued.
Whitening
Ironing temperature
No
whitening
Ironing temperature
Normal
wash
None Iron
maximum 150°C
maximum 200°C
Dry cleaning
No dry cleaning
Leave flat
Hang when wet
Dry by hanging
Do Not
Tumble Dry
F
P
A
Perchloroethylene
R11, R13,
Petroleum
Perchlorinethylene
Dry cleaning
in gas oil, pure
alcohol and
R113 is allowed
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5.2 Putting Laundry in the Machine
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Open the door of your machine.
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Spread your laundry in your machine.
NOTE: Maximum loading capacity may vary based
on the laundry type you will wash, degree of contamination
and the program you have chosen. Do not exceed maximum
dry loading capacity indicated in the program table for
washing programs.
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Put each item of laundry in separately.
Ensure that no laundry is stuck between the cabinet and
rubber seal when closing the door of your machine.
Push the door of your machine until you hear the locking
sound.
Close the door of your machine properly, otherwise the
machine will not start.
18
click
5.3 Adding detergent to the machine
The amount of detergent put into the machine will depend on the following criteria:
Only use detergents produced specifically for automatic washing machines. The
amount of detergent to be used for your laundry is printed on the detergent packet.
The higher the degree of hardness of the water the more detergent you need to use.
Put the fabric softener into the softener compartment of the detergent drawer. Do not
exceed the MAX level.
Softeners with high density (thick) will need to be thinned before being put into the
drawer. High-density (thick) softeners can clog the compartment and prevent the flow
of the softener.
You can use liquid detergents in all programs. For this, fit the liquid detergent level plate
found in the accessories bag or the liquid detergent apparatus (*) into the 2nd
compartment of the detergent drawer and set the amount of liquid detergent according
to the levels on this plate. Remember to remove the liquid detergent plate.
5.4 Operating your machine
Plug your machine in.
Open the water tap.
Open the machine door.
Spread your laundry evenly in the machine.
To close, push the door until you hear the
locking sound.
Selecting a program
Select the appropriate program for your
laundry from the program table.
(*) Specifications may vary depending on the product purchased.
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5.5 Auxiliary Functions
Before starting the program, you
can optionally select an auxiliary
function.
Press the button of the auxiliary
ufunction you would like to select.
If the auxiliary function symbol is displayed on the electronic display, the
auxiliary function you have selected will be activated.
If the auxiliary function symbol on the electronic display blinks, the auxiliary
function you have selected will not be activated.
Reason for non-activation:
The auxiliary function you want to use in the washing program you have
selected is not applicable.
Your machine is too far into its current wash program to activate the
auxiliary function you would like to select.
It is not compatible with an auxiliary function you have selected previously.
Half-load detection system
Your machine features a half-load detection system.
This should be used when the amount of laundry to be washed is
approximately half or less than the maximum capacity of the machine. This
function will save time, water consumption and energy.
20
5.5 Auxiliary Functions continued.
Function Buttons
1. Delayed start timer
By using this function you can make your machine start the
washing operation with a delay of 3hr 6hr 9rh or 12hr.
To use this function, simple press the delayed start button,
you will then be able to toggle through the different delay
timers.
To activate the time delay you must press the Start/Pause
button.
To cancel the time delay, press the time delay button until
all of the time adjustment LED’s are turned off.
2. Spin speed selection
You can adjust the spin speed of the laundry by activating
this button. When you select a programme, the maximum
spin speed will be displayed on the panel. This can be
altered to suit your requirement by pressing this button.
3. Extra Rinse
You can add additional rinse operations to your laundry.
You can do this by pressing the extra rinsing auxiliary
symbol turns
function button when the LED light of
the on.
4. Pre-wash
You should use this function if you have very soiled
laundry. You can activate this function by pressing the prewash button when the LED light of the
symbol turns on.
5. Anti-Allergy
You can select an extra rinsing operation. You can activate
this program by pressing the button when the LED light of
the
symbol turns on.
21
5.5 Auxiliary Functions continued.
6. Rapid wash
By using this auxiliary function, you can wash your laundry in a
shorter time, spending less energy and water. You can activate
this function by pressing the rapid wash button on the display
panel when the LED light of the
symbol turns on.
Please note: If your machine detects that there is a small
load, it will activate the half-load programme and the
above symbol will show.
7. Cold wash
You can use this function when you want your machine to
wash with cold water only. This can be activated by pressing
the cold washing button on the display when the LED light of
the
symbol turns on.
8. Easy ironing
This will enable your laundry to be taken out of the wash less
creased when using this function. This can be activated by
pressing the easy ironing function button on the display when
the LED light of the
symbol turns on.
9. No Spin function
If you don’t wish your machine to spin at the end of its cycle
you can activate the no spin button when the LED light of the
symbol turns on.
Start/Pause button
By pressing the Start/Pause button, you can either start your
program or pause an already running program.
22
5.6 Child Lock
Child Lock
The child lock is used in order to protect the washing cycle from the effects of
unwanted button activations during the cycle. The child lock is activated by
pressing the third and fourth button on the display panel at the same time for
more than 3 seconds. When the child lock is activated, LEDs on the function
buttons will blink. In order to deactivate the child lock, the same buttons (3rd
and 4th) should be pressed again for more than 3 seconds. The deactivation of
the child lock is shown by the blinking of LED on the start/pause button.
5.7 Cancelling a program
If you wish to cancel any program running:
1. Turn the program knob to O(off) position.
2. Your machine will stop the washing operation and the program will be cancelled.
3. To drain the water accumulated in the machine switch the program knob to any program.
4. Your machine will perform the necessary discharge operation and cancel the program.
5. You can then run your machine by selecting a new program.
5.8 Finishing a program
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Your machine will automatically stop when the program selected ends.
The program end light will come on.
Turn the program knob to O(off) position.
The door will unlock approximately two minutes after the program end. You can open the door
by pulling the handle of the door.
After you unload your clothes leave the door open to dry the interior of the drum.
Switch off your machine.
23
Section 6. Maintenance and Cleaning
Unplug your machine before starting the maintenance
and cleaning of your machine.
Turn the water off before starting the maintenance and
cleaning of your machine.
CAUTION: Your machine’s parts might be damaged if
cleaners with solvents are used.
Do not use cleaning materials containing solvents.
Water Inlet Filters
On the tap side of your machine’s water inlet hose and at the ends of
water inlet valves, there are filters to prevent the entry of dirt and
foreign materials in the water to the machine. If the machine is unable
to receive sufficient water although the water tap is opened, these
filters should be cleaned.
Remove the water inlet hose.
Remove the filters found on the water inlet valves by using pincers and
wash thoroughly using a brush.
Clean the filters of the water inlet hoses located on the tap side by
washing thoroughly using a brush.
After you clean the filters, re-fit them in the reverse manner to which
they were removed.
CAUTION:
Filters of water inlet valves may be clogged due to a contaminated tap or
lack of maintenance. Broken seals will cause water to leak into your
machine continuously.
Any breakdown that arises due to these reasons are out of the scope of
warranty.
24
6.1 Maintenance and Cleaning continued.
Pump Filters
The pump filter system prolongs the life of your pump, which is used to drain the
dirty water. It prevents lint entering the pump. Cleaning the pump filter regularly
is recommended.
To clean your pump filter:
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Open the kickplate cover, by pulling the handle.
Before opening the filter cover, place a suitable container in front of the
filter cover to prevent spillage of water that remains in the pump.
Loosen the filter cover by rotating it counter clockwise and drain the
water.
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Remove any foreign materials from the filter.
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Check the rotation of the pump manually.
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After you have cleaned the pump, re-fit the filter cover by rotating
clockwise.
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Put the kickplate cover back in place.
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Do not forget that if you do not fit the filter cover correctly, it will leak water.
WARNING!
As water in the pump may be hot, wait until it cools down.
(*) Specifications may vary depending on the product purchased.
25
6.1 Maintenance and Cleaning continued.
Detergent Drawer
Your detergents may deposit residue in the detergent drawer and housing of the
detergent drawer over time. To clean the residue formed, disassemble the detergent
drawer periodically. It is recommended that you clean your detergent drawer every 2
months.
To remove the detergent drawer:
Pull out the detergent drawer until it is fully
withdrawn.
Keep pulling whilst depressing the section shown below in the detergent drawer and then
remove the detergent drawer.
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Flush it using water and a brush.
Collect any residue in the housing of the detergent drawer without dropping them inside the
machine.
Re-assemble the detergent drawer after drying it using a towel or dry cloth.
DO NOT WASH YOUR DETERGENT DRAWER IN A DISHWASHER
Flush Stopper
Disassemble the detergent drawer. Disassemble the flush stopper and clean
out any softener residues completely. Refit the flush stopper after cleaning
it. Check that it is fitted properly.
Body
Clean the outer body of your machine with warm water and a nonflammable cleaning agent that will not abrade the body of your machine.
After rinsing with some water, dry it using a soft and dry cloth.
Drum
Do not leave metallic objects such as needles, paper clips, coins etc. in your
machine. These objects lead to formation of rust stains in the drum. To clean
any rust stains, use a non-chlorine cleaning agent and follow the instructions
of manufacturers of the cleaning agent. Never use wire wool or similar hard
objects for cleaning rust stains.
26
Section 7. Troubleshooting
Any repairs required to your machine should be carried out by our authorised service agents. If
your machine requires a repair or if you cannot remove the fault by using the information provided
as follows:
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Unplug your machine.
Turn the water tap off.
FAULT
POSSIBLE CAUSE
TROUBLE-SHOOTING
It is not plugged in.
l Fuse Blown
l Electricity cut-off.
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Start/Pause button not
pressed.
Program
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dial at ‘stop’
position.
The
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machine door is not
completely closed.
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Your machine
does not start.
Water tap is turned off.
Water inlet hose may be
twisted.
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inlet hose clogged.
Your machine does Water
not take in water.
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Valve inlet filter clogged.
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Your machine does
not discharge water. l
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The machine door not
completely closed.
Outlet hose clogged
or twisted.
Pump filter clogged.
Laundry settled in the
machine unevenly.
Plug it in.
l Replace the fuses.
l Check mains power.
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Press the Start/Pause
button.
Switch
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the program to the
desired position.Close
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the machine door.
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Turn your tap on.
Check water inlet hose
and untwist.
Clean
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water inlet hose
filters. (*)
Clean
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the valve inlet
filters. (*)
Close
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the machine door.
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Check the outlet hose,
then either clean or untwist.
Clean the pump filter. (*)
Spread your laundry in the
machine evenly.
(*) See the chapter regarding maintenance and cleaning of your machine
27
7.1 Troubleshooting continued.
FAULT
POSSIBLE CAUSE
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Your machine
vibrates.
TROUBLE-SHOOTING
The feet of your machine
have not been adjusted
correctly.
Transit bolts fitted for
transportation have not been
Smaller
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amount of laundry in
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This will not stop operation of
the appliance.
the machine.
Your
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machine is overloaded
Do
l
not put in more laundry
than the recommended
with laundry or laundry is settled
unevenly.
amount and settle it evenly.
l
Excessive amount of
detergent used.
Press on the start/pause
button to eliminate foam
formation, mix a spoon of
softener with half a litre of water
and pour the mixture into the
detergent drawer. After 5-10
minutes, press on start/pause
button again. In your next wash,
adjust the detergent dose
accordingly.
Use
l
detergents produced
only for automatic washing
machines in your machine.
l
Excessive foam is
formed in the
detergent drawer.
Wrong detergent
used.
l
l
Unsatisfactor
y
washing
result
Adjust the feet on your
machine and make sure it is
level. (**)
Remove
l
the transit bolts on
your machine. (**)
l
l
The soiling of your laundry
does not match the program
chosen.
Amount of detergent used
was insufficient.
The maximum laundry
capacity of your machine has
been exceeded.
Select the program
appropriate for the soiling of
your laundry. (See program
table)
Adjust
l
the amount of detergent
based on the amount and
contamination degree of
your laundry.
Load
l
your machine with an
amount of laundry which will not
exceed the maximum laundry
capacity.
l
(**) See the chapter regarding installation of your machine.
28
7.1 Troubleshooting continued.
FAULT
POSSIBLE CAUSE
TROUBLE-SHOOTING
too hard.
l
Adjust the amount of
being hard.
detergent based on the
(contaminated, lime water etc.)
instruction of the detergent
manufacturer.
Spread your laundry in the
l
Laundry is distributed in your
l
machine properly.
machine unevenly.
Water
l
Unsatisfactory
washing result.
Set the water outlet hose at
The end of the water outlet
l
hose is too low for the machine.
appropriate height. (**)
As soon as the
machine is loaded
with water, water
discharges.
l
No water appears
the drum during
washing.
in
l
No fault.
Water
is the
in the
outer
part of
drum.
unseen part of the drum.
Laundry has
l
Non-dissolving particles of
detergent residues some detergents may stick to
on them.
your laundry as white spots.
l
Perform
Grey spots appear lThe reason for such spots
on laundry.
may be oil, cream or ointment.
l
Apply
Spinning operation lNo fault. Out of balance load
is not performed control system has been
activated.
or runs late.
l
Out
an extra rinsing by
setting your machine to
“Rinsing” program, or clean the
spots with a brush once dry.
the maximum amount of
detergent instructed by the
detergent manufacturer in the
next washing operation.
of balance load control
system will try to spread your
laundry correctly. Spinning
operation will begin after your
laundry is spread. Place the
laundry in the machine in a
balanced fashion next time.
IMPORTANT!
If you are unable to correct a fault after checking the relevant section above, or if you are
still in doubt, please call the Repairtech Service Helpline on 01527 888 133.
Please note if you call out an engineer when one of the above faults arises, or to repair a
fault that has arisen due to incorrect use, you will have to bear the cost of the call out
and repair, even if the product is still within the guarantee period.
(**) See the chapter regarding installation of your machine.
29
Section 8. Automatic Fault Warnings
Your machine is equipped with systems that are capable of both taking necessary precautions
and warning you in case of any breakdown by means of continuous self-checking during washing
operations.
Probable Failure
Process to be followed
E01
The door is not shut
properly.
Shut the door properly so that you
hear the click. If the problem persists,
turn off the machine, unplug, and
contact the Repairtech Helpline.
Err 02
The pump or
electrical connection
to the pump is faulty,
or the pump filter is
clogged
Turn on the tap, the mains may be
cut off. If the problem persists then
unplug your machine, turn off the tap
and contact the Repairtech Helpline.
Err 03
The water pressure or
the water level inside
the machine is low.
Clean the pump filter. If the problem
persists, contact the Repairtech
Helpline. (*)
Err 04
Your machine has an
excessive amount of
water.
Your machine will discharge itself. If
problem persists, shut down your
machine and unplug. Turn off your tap
and contact the Repairtech Helpline.
Failure
Code
Failure
Indicator
(*) See the chapter regarding maintenance and cleaning of your machine.
30
Section 9. Washing Program
COTTON 90°
COTTON
Washing temperature(°C)
60°
60C°
90°
Washing temperature(°C)
Maximum dry laundry
amount(kg)
5
Maximum dry laundry
amount (kg)
5
Detergent compartment
2
Detergent compartment
2
Program duration
(Min.)
155
Program duration
(Min.)
190
Dirty,boil,cotton and linen textile.
Laundry type /
Descriptions
Dirty, cotton, coloured and linen textile
Laundry type / Descriptions
Underwear, sheet, tablecloth,t-shirt,
shirt, towel(max.2,5kg)
PRE-WASH COTTON
COTTON
Washing temperature(°C)
60°
Washing temperature(°C)
M aximum dr y laundry
amount(kg)
5
Detergent compartment
1&2
Program duration
(Min.)
140
Laundr y type/
Descriptions
Very dirty, cotton, coloured and linen
textile.
Underwear, sheet, tablecloth,
t-shirt, shirt, towel(max.2,5kg)
Underwear , sheet, tablecloth, t-shirt,
shirt, towel (max.2,5kg)
40C°
40°
Maximum dry laundry
amount(kg)
Detergent compartment
5
2
Program duration
(Min.)
180
Dirty, cotton, coloured and linen tex tile
Laundry type /
Descriptions
Underwear, sheet,tablecloth, t-shirt,
shirt, towel (max.2,5kg)
ECO WASH
ECO 20°
Washing temperature(°C)
20°
40°
Washing temperature(°C)
Maximum dry laundry
am ount(kg)
5
Maximum dry laundry
amount (kg)
2,5
Detergent compartment
2
Detergent compartment
2
80
Program duration
(Min.)
102
Program duration
(Min.)
Dirty, cotton, coloured and linen textileLaundry type / Descriptions
Laundry type /
Descriptions
Underwear, sheet, tablecloth, t-shirt,
shirt, towel (max.2,5kg)
Less dirty, cotton and linen textiles.
(Underwear, bedsheet, tablecloth, tow el
(max.2kg) bedcloth, etc.
SYNTHETIC 60°
QUICK WASH
Washing temperature(°C)
Maximum dry laundry
am ount(kg)
30°
Washing temperature(°C)
60°
2,5
Maximum dry laundry
amount (kg)
3
Detergent compartment
2
Detergent compartment
2
30
Program duration
(Min.)
84
Program duration(Min.)
NOTE: Program duration might change according to the amount of laundry,
tap water, ambient temperature and selected additional functions.
31
9.1 Washing Program continued.
Laundry type /
Descriptions
-
Washing temperature(°C)
30°
3
Maximum dry laundry
amount (kg)
2
2
Detergent compartment
2
72
Program duration
(Min.)
73
Slightly dirty, synthetic or synthetic mixture sensitive laundry. Washed without Laundry type /
Descriptions
heating the tap water.
Nylon socks, blouse
RINSING
Laundry type / Descriptions
When you need additional rinsing
after the washing process, you can
use this program for all kinds of
clothes.
SPINNING
Laundry type / Descriptions
NOTE: Program duration might change according to the amount of laundry, tap
water, ambient temperature and selected additional functions.
32
Here For You
After-sales assistance
If you continue to experience problems with your Washing Machine, please call the Montpellier customer
service helpline on: 03333 234 473.
Please have all your product details available, including the model number, serial number, date of purchase,
and your retailer’s details before registering a fault.
The service call cannot progress without this information.
Your 2 year Manufacturer’s guarantee
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the
first 24 months from date of purchase provided that:
Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such
as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date
of claim.
• Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions.
• Any appliance that is used for anything other than domestic purposes.
• Any defect caused by accident, misuse, unauthorised modification or inexpert repair.
• Cost of Call-out where a fault cannot be found with the appliance.
• Cost
of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or
defrosting.
of Call-out for work required to correct the alignment of doors following door reversal procedures carried
• Cost
out by you.
• Use of the appliance by anyone other than the Householder.
• Use in any commercial environment.
• Consumable
items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require
routine replacement.
costs incurred that have not been authorised by Repairtech and/or carried out by a non-approved
• Repair
Repairtech engineer.
YOUR GUARANTEE IS VALID ONLY IN THE UK.
To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or
alternatively you can register online at www.montpellier-appliances.com/support
SERVICE HELP-LINE
Should your appliance develop a fault, please call the Montpellier customer service helpline on: 03333 234 473.
Please remember to have all your product details available, including the model number, serial number, date of
purchase and your retailer’s details before registering a fault.
Your service call cannot progress without this information.
33
Here For You
What is not covered under the Guarantee
Montpellier Domestic Appliances Ltd.
Unit 1, Tewkesbury Retail Park, Northway Lane,
Tewkesbury, Gloucestershire GL20 8JU
www.montpellier-appliances.com
The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall
be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product
is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product,
please contact your local city office, your household waste disposal service or the shop where you purchased the product.
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