big chill 30” induction range` instruction and installation manual

BIG CHILL 30” INDUCTION RANGE`
INSTRUCTION AND INSTALLATION MANUAL
VERSION 1 – 006272016
WELCOME !
THANK YOU FOR CHOOSING OUR INDUCTION RANGE.
IN ORDER TO MAKE THE BEST USE OF YOUR APPLIANCE, WE WOULD
ADVISE YOU TO CAREFULLY READ THE FOLLOWING NOTES AND TO KEEP
THEM FOR LATER USE.
WE ACHIEVE CUSTOMER SATISFACTION BY ENSURING THAT EACH OF OUR
EMPLOYEES UNDERSTANDS, MEETS AND EXCEEDS CUSTOMER
EXPECTATIONS. WE ESTABLISH AND MAINTAIN AN ENVIRONMENT THAT
ENCOURAGES ALL EMPLOYEES TO PURSUE CONTINUOUS IMPROVEMENT
IN QUALITY AND PRODUCTIVITY.
OUR QUALITY POLICY IS MONITORED BY THE HIGHEST LEVELS OF
MANAGEMENT.
WE HOPE YOU ENJOY YOUR NEW APPLIANCE AND WE THANK YOU AGAIN
FOR BELIEVING IN OUR PRODUCT AS MUCH AS WE DO.
THE STAFF AND TEAM AT BIG CHILL!
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
Page 2
1. SUMMARY
Contents
1.
SUMMARY......................................................................................................................................................................3
2.
SAFETY INSTRUCTIONS ...................................................................................................................................................4
3.
DESCRIPTION ................................................................................................................................................................10
4.
USE OF THE APPLIANCE ................................................................................................................................................12
5.
MAINTENANCE AND CLEANING ....................................................................................................................................21
6.
TROUBLESHOOTING GUIDE ..........................................................................................................................................23
7.
INSTALLATION INSTRUCTIONS......................................................................................................................................25
ELECTRICAL CONNECTION .................................................................................................................................................................27
WARRANTY .............................................................................................................................................................................28
PERFORMANCE CHECKLIST ..........................................................................................................................................29
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
Page 3
2. SAFETY INSTRUCTIONS
THIS APPLIANCE WAS DESIGNED FOR EASE OF INSTALLATION AND OPERATION. READ
THIS USE & CARE GUIDE CAREFULLY BEFORE USING YOUR NEW RANGE TO REDUCE
THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS.
DO NOT REMOVE PERMANENTLY AFFIXED LABELS, WARNINGS OR DATA PLATES
FROM YOUR APPLIANCE. THIS MAY VOID THE MANUFACTURER’S WARRANTY AND/OR
HINDER EFFECTIVE SERVICING AND MAINTENANCE.
THESE INSTRUCTIONS ARE TO REMAIN WITH THE APPLIANCE AND THE CONSUMER IS
TO RETAIN THEM FOR FUTURE REFERENCE.
WARNING!
If the information in this manual is not followed
exactly, a fire or explosion and or shock may result
causing property damage, personal injury or death.
FOLLOW ALL NATIONAL ELECTRICAL CODES,
STATE AND OR LOCAL CODES THAT DO APPLY TO
ELECTRICAL APPLIANCE.
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL WIRE BURNING
Do not try to activate any appliance.
Do not touch or activate any electrical switch.
Please disconnect the unit by turning off the circuit breaker or fuse.
If smell continues or increases, please contact the fire department.
Installation and service must be performed by a qualified installer or service
agency.
DANGER ELECTRICAL SHOCK HAZARD
To avoid risk of electrical shock, personal injury, verify the unit has been properly
grounded in accordance with local codes, with National Electric Code (NEC),
ANSI/NFPA 70 or updated edition
NOTE: WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED
SERVICE AGENT.
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
Page 4
IMPORTANT : Save for the local electrical inspector’s use
IMPORTANT INSTRUCTIONS
General
 This appliance requires two or more
persons when lifting, handling, or
moving.
 Do not use the handle or oven door
to lift the oven.
 Drop down doors can be removed
before installation to prevent damage
to the oven while lifting and installing
if desired.
 Ensure proper installation and
servicing. This appliance must be
properly installed and grounded by a
qualified technician. Have the
installer show you the location of the
circuit breaker or fuse so that you
know where to turn off power.
 Before performing any service,
disconnect the power supply to the
cooktop by switching off the circuit
breaker or removing the fuse.
 Proper Installation – Be sure your
appliance is properly installed and
grounded by a qualified technician.
 Never Use Your Appliance
Warming or Heating the Room.
for
 Do Not Leave Children Alone –
Children should not be left alone or
unattended in area where appliance
is in use. They should never be
allowed to sit or stand on any part of
the appliance.
 Wear Proper clothing – Loose-fitting
or hanging garments should never be
worn while using the appliance.
 User Servicing – Do not repair or
replace any part of the appliance
unless specifically recommended in
the manual. All other servicing should
be referred to a qualified technician.
 Storage in or on Appliance –
Flammable materials should not be
stored in an oven or near surface
units.
 Do Not Use Water on Grease Fires –
Smother fire or flame or use dry
chemical or foam-type extinguisher.
 Use Only Dry Potholders – Moist or
damp potholders on hot surfaces
may result in burns from steam. Do
not let potholder touch hot heating
elements. Do not use a towel or other
bulky cloth.
• DO NOT TOUCH SURFACE
UNITS OR AREAS NEAR UNITS –
Surface units may be hot even
though they are dark in color. Areas
near surface units may become hot
enough to cause burns. During and
after use, do not touch, or let clothing
or other flammable materials contact
surface units or areas near units until
they have had sufficient time to cool.
Among these areas are (identification
of areas – for example, the cook-top
and surfaces facing the cook-top).
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
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IMPORTANT INSTRUCTIONS
Oven







OVEN WILL GET HOT! Never
touch the inside of the oven cavity
or heating elements when in
operation. Personal injury or harm
may occur.
Do NOT cover the bottom of the
oven floor with aluminum foil or any
oven liner.
Only use dry oven mitts or
potholders.
Moist
or
damp
potholders on hot surfaces may
result in steamburns. Do not allow
potholders to touch hot areas in
the oven. Do not use a towel or
other bulky material as a potholder.
Do NOT heat unopened food
containers or jarred products like
baby food in the oven. The built-up
pressure may cause the container
to explode.
Keep the oven door closed at all
times when operating the oven and
broiling. Open only to insert or
remove food.
Do NOT cover an entire oven rack
with any material such as
aluminum foil. It will block airflow
throughout the oven and may
cause undesired results. Aluminum
foil linings may trap heat, creating
a fire hazard.
Do NOT place any pot, pan or food
directly on the oven floor when
baking.

Use care when opening the oven
door. Let hot air or steam escape
before adding or removing food.
 Do NOT store food, pots or pans,
cooking equipment or containers in
the oven when not in use.
 Sitting, stepping, leaning, or other
misuse of the oven door can result
in hazards or injuries and damage
to the appliance and or user.
 Do not drape towels or other
materials on the oven doors. These
articles may ignite.
 Avoid reaching into the oven
cavity. Use the motion of the oven
racks to slide dishes in and out of
theoven. Reaching into the oven
cavity could result in burns or
personal injury.
 Make sure the oven is cool before
changing the positon of the oven
racks.
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
Page 6
IMPORTANT INSTRUCTIONS
Cooktop
 CAUTION – Do not store items of
interest to children in cabinets
above a range or on the backguard
of a range – children climbing on
the range to reach items could be
seriously injured
 To eliminate the risk of burns or fire
by reaching over heated surface
units, cabinet storage space
located above the surface units
should be avoided. If cabinet
storage is to be provided, the risk
can be reduced by installing a
range
hood
that
projects
horizontally a minimum of 5 inches
beyond the bottom of the cabinets.
except as suggested in the
manual. Improper installation of
these liners may result in a risk of
electric shock, or fire.
 Glazed Cooking Utensils – Only
certain types of glass, glass /
ceramic, ceramic, earthenware, or
other glazed utensils are suitable
for range-top service without
breaking due to the sudden
change in temperature.
 Use Proper Pan Size – This
appliance is equipped with one or
more surface units of different size.
Select utensils having flat bottoms
large enough to cover the surface
 Utensil Handles Should Be Turned
Inward and Not Extend Over
Adjacent Surface Units – To
reduce the risk of burns, ignition of
flammable materials, and spillage
due to unintentional contact with
the utensil, the handle of a utensil
should be positioned so that it is
turned inward, and does not
extend over adjacent surface units.
 The use of undersized utensils will
expose a portion of the heating
element to direct contact and may
result in ignition of clothing.
 Do Not Soak Removable Heating
Elements – Heating elements
should never be immersed in
water.
 Relationship of utensil to burner
will also improve efficiency.
 Do Not Cook on Broken Cook-Top
– If cook-top should break,
cleaning solutions and spillovers
may penetrate the broken cook-top
and create a risk of electric shock.
Contact a qualified technician
immediately.
 Clean Cook-Top With Caution – If
a wet sponge or cloth is used to
wipe spills on a hot cooking area,
be careful to avoid steam burn.
Some cleaners can produce
noxious fumes if applied to a hot
surface.
 Never
Leave
Surface
Units
Unattended at High Heat Settings
– Boilover causes smoking and
greasy spillovers that may ignite.
 Make Sure Reflector Pans or Drip
Bowls Are in Place – Absence of
these pans or bowls during
cooking may subject wiring or
components
underneath
to
damage.Protective Liners – Do not
use aluminum foil to line surface
unit drip bowls or oven bottoms,
VERSION 1 – 006272016
IMPORTANT INSTRUCTIONS
USING THE APPLIANCE
 Switch the heating zones off after
using.
 Keep an eye on the cooking using
grease or oils: that may quickly ignite.
 Be careful not to burn yourself while
or after using the appliance
.
 Make sure no cable of any fixed or
moving appliance contacts with the
glass or the hot saucepan.
 Magnetic objects (credit cards, floppy
disks, calculators) should not be
placed near the appliance.
 Metallic objects such as knives, forks,
spoons and lids should not be placed
on the cooktop surface since they
can get hot.
 In general do not place any metallic
object except heating containers on
the glass surface. In case of untimely
engaging or residual heat, this one
may heat, melt or even burn.
 Never cover the appliance with a
cloth or a protection sheet. This is
supposed to become very hot and
catch fire.
 This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical,
sensory
or
mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
 Children shall not play with the
appliance.
 Cleaning and user maintenance shall
not be made by children without
supervision
VERSION 1 – 006272016
PRECAUTIONS IN CASE OF APPLIANCE FAILURE
 If a defect or malfunction is noticed,
switch off the appliance and turn off
the electrical supply.
 Repair must be done by qualified
technicians. Do not open the
appliance by yourself.
 If the ceramic glass is cracked or
fissured, you must unplug the
appliance and contact the service
department.
 WARNING: If the surface is
cracked, switch off the appliance to
avoid the possibility of electric
shock.
OTHER PRECAUTIONS
 Make sure that the cookware is always  Do not place aluminium or synthetic
centered on the cooking zone. The material containers on the cooktop:
bottom of the pot should cover as
they could melt on residual hot
much as possible of the cooking zone.
cooking zones.
 For the users of cardiac pacemakers,  NEVER try to extinguish a fire with
the magnetic field may influence the
water, but switch off the appliance and
operation. We recommend getting
then cover flame e.g. with a lid or a fire
information from the retailer or the blanket.
doctor.
THE USE OF EITHER POOR QUALITY POTS OR ANY INDUCTION
ADAPTOR PLATE FOR NON-MAGNETIC COOKWARE RESULTS IN A
WARRANTY BREACH.
IN THIS CASE, THE MANUFACTURER CANNOT BE HELD
RESPONSIBLE FOR ANY DAMAGE CAUSED TO THE COOKTOP
AND/OR ITS ENVIRONMENT.
BIG CHILL INDUCTION RANGE INSTRUCTION AND INSTALLATION MANUAL
Page 9
3. DESCRIPTION
Dimension
Technical characteristics
Cooktop :
220 mm (8.6”)
2300 W
3,700 W Boost
200 mm (7.9”)
1,850 W
3,000 W Boost
200 mm (7.9”)
1,850 W
3,000 W Boost
Total
Power
7400 W
Zones
position
Front left
160 mm (6.3”)
1,400 W
2,200 W Booster
200 mm
Nominal
Power*
1850 W
3000 W
Mini Detection
Diameter
100 mm
Rear left
200 mm
1850 W
3000 W
100 mm
Rear right
220 mm
2300 W
3700 W
110 mm
Front right
160 mm
1400 W
2200 W
80 mm
Diameter
Booster*
* The given power may change according to the dimensions and material of the pan
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
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Technical characteristics
Oven :
Total Power
4350 W
Heating element
Nominal Power*
Top
2500 W
Fan
1800 W
Bottom
2500 W
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
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4. USE OF THE APPLIANCE
Before the first use of cooktop

Clean your cooktop with a damp cloth, and then dry the surface thoroughly. Do not use
detergent; this can create a blue-tinted color on the glass surface.

Remove all labels and self-adhesives from the ceramic glass.

Pot compatibility
The pan has to be induction compatible.
All ferromagnetic pans are recommended. You can check this with a magnet – if the
magnet holds to the pot, the pot is likely to be induction compatible. Compatible pots are
usually cast iron and steel pans, enamelled pans, stainless-steel pans with ferromagnetic
bottoms…
Excluded: copper,
stoneware,…
pure
stainless-steel,
aluminium,
glass,
wood,
ceramic,
When you buy a pot, stick to the one that have the induction compatible logo
The induction heating zone adapts automatically to the size of the pan. With a diameter
that is too small, the pan doesn’t work. This diameter varies in function of the heating zone
diameter (Cf page 9).
If the pan is not adapted to the induction cooktop , the display will show

.
Pot flatness
For better efficiency and function, pot should always have a flat bottom.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 12

Noise
Certain pans can make noise when they are placed on an induction cooking zone. Some pans are
noisier then other. When used at maximum power, the unit will become noisier. Pan will be
vibrating and the cooling fan will start.
This noise is normal, and does not mean that there is something wrong with the appliance, nor
does it influence its function.

Cooling fan
The cooling system is fully automatic. The cooling fan starts at a low speed when the
calories generated by the electronic system reach a certain level. The ventilation starts its
high speed level when the cooktop is intensively used. The cooling fan reduces its speed
and stops automatically when the electronic circuit has cooled down enough.
Before the first use of oven

Clean removable oven parts
Remove and properly discard all temporary labels and packaging material including
cardboard, zipties, paper and wrapping from the oven, broiler pan, oven racks, oven rack
glides and exteriorsurfaces. Remove protective plastic wrap from any stainless steel
surfaces.
BEFORE turning on your oven for the first time, remove and wash the oven racks and rack
glides inhot, soapy water. Rinse well and dry thoroughly. See the Care and Cleaning guide
for more details.

Oven Burn-Off Procedure
.
New appliances are wiped clean with solvents at the factory prior to shipping. The BurnOff procedure burns off any remaining processing residue.
Failing to perform the Oven Burn-Off Procedure before first use of the oven may result in
undesirable odors, flavors, and excessive smoke when you use your oven the first time.
Make sure your appliance has been installed properly and all performance checks and
adjustments are completed.
-
Turn on ventilation hood and make sure entire room is well-ventilated.
Check that the oven cavity is empty. The baking stone, oven racks, oven guides,
roast probe and anyother object should NOT be in the oven.
Place the mode selector on the ‘Preheat’ position, and the temperature set to 400
F and run the oven for 1 hour
allow oven to cool completely.
Insert oven rack guides and racks.
Your oven is now ready for use.
Use of cooktop :
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 13
Display
Each knob controls a cooking zone, and operation indicators displayed in the
display area.
Display area
Display
Designation
…
Cooking level
No pan detection
Description
Selection of the cooking level.
No pan or inadequate pan
See page
12
12 – 14
Booster
Booster is activated
16
Heat accelerator
Automatic cooking
17
Maintain automatically 150° F (70°C).
18
Maintain automatically 201°F (94°C).
18
The indicated heating zone is hot
19
Lock
Knobs are locked
18
Error message
Electronic failure
Keep warm
Keep warm
Residual heat
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 14
Operations of cooktop
 Start-up / switch off a heating zone:
1- Place a pot on the cooking zone
(In case you try to start without a pot on the cooking zone, the display will show
and the unit won’t start)
2- To start, Turn the knob corresponding with the desired zone to the right
3- The display of the corresponding zone will show up
4- You can now adjust to the desired amount of power (
to
)
(the values below are indicative)
1 to 2
2 to 3
3 to 4
4 to 5
6 to 7
7 to 8
9
P
Melting
Reheating
Simmering
Defrosting
Steam
Water
Medium cooking
Simmering
Cooking
Frying, roosting
Boiling water
Frying, roosting, Boiling water
Sauces, butter, chocolate, gelatine
Dishes prepared beforehand
Rice, pudding, sugar syrup
Dried vegetables, fish, frozen products
Vegetables, fish, meat
Steamed potatoes, soups, pasta, fresh vegetables
Meat, lever, eggs, sausages
Goulash, roulade, tripe
Potatoes, fritters, wafers
Steaks, omelettes, fried dishes
Water
Scallops, steaks, Boiling significant quantities of water
Note : If the pan is removed from the heating zone the operation is stopped. The display shows
. The symbol
disappears when the pan is put back to the heating zone. The cooking
continues with the power level set before.
After use, switch the heat element off by bringing back the knob to
.
Do not leave the pan detection active.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 15
 Booster function
Booster [ P ] gives a boost to the selected heating zone. When this function is
activated, the heating zones work for 10 minutes at an ultra- high speed. This is
meant to be used for heating large quantities of water very quickly (e.g. pasta).
To activate the boost function :
1. Set the knob of the desired zone to
.
2. Hold the knob to the far right for 2 seconds until display shows
.
Hold 2 seconds
IMPORTANT : Power management:
The cooktop has a maximum potential power. When the Booster function is
activated, the electronic system automatically reduces the power level of another
heating zone, if it is exceeding the maximum potential. The display blinks [ 9 ]
during a few seconds, then shows the maximum of power allowed.
You can only activate the boost power on one of the left hand side and one of
the right hand side cooking zones at the same time.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 16
 Heat accelerator
All the cooking zones are equipped with heat accelerator function. The cooking
zone starts at full power for a certain amount of time, then automatically reduces its
power until it reaches the pre-selected power level.
1. Turn the knob to the far left until you reach the stop, and hold 2 seconds until
display shows
.
Hold 2 seconds
2. Turn the knob to the right and select the desired power level (For example
here
).
and
are blinking, showing the function is activated.
3. The power is automatically adjusted, so the pot gets to temperature faster.
Touching the knob will cancel the function.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
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 “Keep warm” Function
This function allows the cooking zones to reach and automatically maintain a
temperature of 150° F (70°C) or 201°F (94°C)., this avoids liquids flowing over and
pans burning.
1. The
the
(Keep warm 150° F) and
(Keep warm 201° F) are slightly before
position of the knob.
2. Turn the knob slightly to the right to reach those function until
shows on display.
or
 Control panel locking
To avoid engaging or modification of the setting of the cooking zones , particularly
when cleaning, the control panel can be locked.
1. Turn the front left and rear left knob simultaneously to the left and hold for 3s.
2.
shows on the display and unit is locked.
3. To unlock repeat the same operation (Turn the front left and rear left knob
simultaneously to the left and hold for 3s.)
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 18
 Residual heat indication
WARNING: Although the cooking surface is not producing any heat, the hot bottom
pots and pans will conduct heat to the glass. After cooking, used zones will remain
hot. There are risks of burns and fire.
Heat sensors are located underneath the cooking surface, and
on cooking zones that remain hot.
will be displayed
Do not touch the heating zones and do not put any heat sensitive objects on
them, as long as the residual heat indicators are switched on.
For example, do not
touch this zone while
shows on display
The symbol
disappears when the heating zones can be touched without danger.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 19
Operations of oven
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 20
5. MAINTENANCE AND CLEANING
 To prevent damaging your appliance:
 Raw pan bottoms or damaged saucepans (not enamelled cast iron pots,)
may damage the ceramic glass.
 Sand or other abrasive materials may damage ceramic glass.
 Avoid dropping objects, even little ones, on the vitroceramic.
 Make sure that the ventilation of the appliance works according to the
manufacturer’s instructions.
 Do not put or leave empty saucepans on the cooktop.
 Sugar, synthetic materials or aluminium sheets must not contact with the
heating zones. These may cause breaks or other alterations of the
vitroceramic glass by cooling: switch on the appliance and take them
immediately out of the hot heating zone (be careful: do not burn yourself).
 Never place a hot container on the control panel.
 WARNING: Danger of fire: do not store items on the cooking surface.
 If a drawer is situated under the embedded appliance, make sure the space
between the content of the drawer and the inferior part of the appliance is
large enough (2 cm). This is essential to guaranty correct ventilation.
 Never put flammable objects (ex. sprays) into the drawer situated under the
cooktop. The eventual drawers must be resistant to heat.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 21
 Cleaning
 Warning : Switch off the appliance before cleaning. Do not clean the appliance when the
glass or oven are too hot: risk of burns
 Highly corrosive or abrasive detergents and cleaning equipment likely to cause scratches
must be avoided at all costs.
PART/
MATERIAL
Convection Fan Guard /
Porcelainm Enamel
CLEANING
FREQUENCY
ATTENTION
Remove obstructions like
aluminum foil or other
particles. Apply commercial
oven cleaner to a cloth and
wipe the guard. Follow
manufacturer’s instructions.
Once a month;
more often
with frequent
use.
Exterior Body / Standard
RAL Colors
Clean with hot, soapy water.
Rinse well and dry
thoroughly. For tough stains,
apply a cloth soaked in hot
water for several minutes.
Scrape LIGHTLY with a
nylon or rubber spatula.
As needed
Oven Interior / Porcelain
Enamel
Use a commercially available
oven cleaner. Follow cleaner
manufacturer’s instructions.
Once a month;
more often
with frequent
use.
Oven Racks
and Guides
Remove and wash in hot,
soapy water. Rinse well and
dry thoroughly.
Remove small spots with a
damp cloth using
Dishwashing liquid diluted in
a little water. Then rinse with
cold water and dry the
surface thoroughly.
Once a month more often
with frequent use.
Turn on ventilation fan and
make sure room is well
vented.
Do NOT use steel wool,
metal pads or abrasive
cleaners. They may scratch
and damage the coating. Line
floor with newspaper to
catch drips.
Do NOT use steel wool,
metal pads or abrasive
cleaners.
Do NOT use any metal
objects to scrape the
surface.
Do NOT allow citrus or
tomato juices to sit and dry
on the surface. Citric acid
will discolor stainless steel.
Turn on ventilation fan and
make sure room is well
vented.
Do NOT apply commercial
oven cleaners to the oven
door gasket.
Do NOT rub or scrub the
gasket. This may damage
the oven door seal.
Do NOT use steel wool,
metal pads or abrasive
cleaners. They may scratch
and damage the coating.
Dishwasher safe.
Cooktop
After each use.
Spillages of sugar, jam, jelly,
etc. must be removed
immediately to prevent
damaging the surface.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Never use a steam cleaner or
high-pressure washer.
Do not use objects that might
scratch the ceramic glass.
Ensure that the pan is dry and
clean and that there is no dust
on your ceramic cooktop or
on the pan. The use of rough
saucepans will scratch the
surface
Page 22
6. TROUBLESHOOTING GUIDE
Problem
COOKTOP
The cooktop or the cooking
zone does not start:
The ventilation system is still
working after switching off the
cooktop:
 The cooktop is badly connected to the electrical network.
 The safety fuse is cut off.
 The lock function is activated.
 The sensitive touch keys are covered with grease or water.
 An object is put on a sensitive touch key.
 The safety system functioned.
 This system works when you forgot to switch off the
cooking zone.
 One or more sensitive touch keys are covered.
 The pan is empty and its bottom overheated.
 The cooktop also has an automatic reduction of the power
level (see Booster function), and is switched off
automatically when there is a possibility of overheating.
 There is no pan on the cooking zone.
 The pan is not compatible with induction.
 The pan’s bottom diameter is too small.
 The electronic system is defective.
 Disconnect and reconnect the cooktop.
 Call service.
 This is not a failure, the fan continues to protect the
electronic device.
 The fan stops automatically.
The automatic cooking system
does not start:
 The cooking zone is still hot [ H ].
 The highest Booster level is set [ 9 ].
The display area shows [ U ]:
 See chapter “Keep warm“.
One or all cooking zone(s) are
cut off:
The display area shows [ U ]:
The display area shows [ E ]:
The display area shows [
[ Er03 ]:
] or
 An object or liquid covers the control keys. The symbol
disappears as soon as the key is released or cleaned.
The display area shows [ E2 ]
 The cooktop is overheated, let it cool and then turn it on
again.
The display area shows [ E8 ]
 The air inlet of the ventilator is obstructed, release it.
The display area shows [ U400 ]
 The cooktop is not connected to the network. Check the
connection and reconnect the cooktop.
The display area shows [ Er47 ]
 The cooktop is not connected to the network. Check the
connection and reconnect the cooktop.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 23
Problem
OVEN
Convection fan does not turn
Unit is on, but no heat is being
produced.

Fan guard is obstructed or clogged.The lock function is
activated.

No electrical power to the unit. Check and re-set circuit
breaker for the unit.
The ventilation system is still
working after switching off the
cooktop:
 There is no pan on the cooking zone.
 The pan is not compatible with induction.
 The pan’s bottom diameter is too small.
 The electronic system is defective.
 Disconnect and reconnect the cooktop.
 Call service.
 This is not a failure, the fan continues to protect the
electronic device.
 The fan stops automatically.
The automatic cooking system
does not start:
 The cooking zone is still hot [ H ].
 The highest Booster level is set [ 9 ].
The display area shows [ U ]:
 See chapter “Keep warm“.
The display area shows [ U ]:
The display area shows [ E ]:
The display area shows [
[ Er03 ]:
] or
 An object or liquid covers the control keys. The symbol
disappears as soon as the key is released or cleaned.
The display area shows [ E2 ]
 The cooktop is overheated, let it cool and then turn it on
again.
The display area shows [ E8 ]
 The air inlet of the ventilator is obstructed, release it.
The display area shows [ U400 ]
 The cooktop is not connected to the network. Check the
connection and reconnect the cooktop.
The display area shows [ Er47 ]
 The cooktop is not connected to the network. Check the
connection and reconnect the cooktop.
No electrical power to the unit.
Oven light bulb burned out.
Check and re-set circuit breaker for the wall
outlet used for the unit.
Replace with 25 watt halogen G9 light bulb
only. See Replacing Oven Bulb instructions on
page 42.
Display screen text appears
blurry.
Software disruption
Cycle (turn on & off) the electrical breaker
connected to the electric wall oven.
Convection Fan making noise
Aluminum foil or other material stuck in fan
Mounting screws of fan cover are loose
Fan cover is bent
Make sure oven of cool and fan if off, then
remove debris.
Tighten screws
Call for replacement fan cover.
Fan (behind control panel) is
running when oven is turned
off
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 24
Oven has not cooled to 200 degrees F or
below.
Let oven cool down.
7. INSTALLATION INSTRUCTIONS
 Fitting – installing
Warning
 Do not change or alter the appliance.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 25
 Do not use any extension cable to connect it.
 The appliance is not intended to be operated by means of external timer or separate
remote control system.
 The installation and connecting of the appliance must be done by approved
specialists. The manufacturer cannot be responsible for damage caused by
installation or connecting errors.
 To be used, the appliance must be well-equipped and installed in a kitchen unit and
an adapted and approved work surface.
 This domestic appliance is exclusively for the cooking of food, to the exclusion of
any other domestic, commercial or industrial use.
 The cabinetry or the support in which the cooktop is to be fitted, as well as the edges of
cabinet, the laminate coatings and the glue used to fix them, must be able to resist
temperatures of up to 100 °C.
 The strips on the wall edges need to be heat-resistant.
 If a drawer is placed under the unit, avoid putting flammable objects in this drawer (e.g.
sprays) or non-heat-resistant objects.
 Materials which are often used to make countertops expand on contact with water. To
protect the cut-out edge, apply a coat of varnish or special sealant. It is recommended to
apply an adhesive joint around the cooktop to prevent any leakage into the supporting
cabinetry. The gasket guaranties a correct seal when used in conjunction with smooth
worktop surfaces.
 The space between the cooktop and the range hood placed above must respect the
specifications of the hood manufacturer.
 The connection cable cannot be subjected to mechanical constraint (e.g. a drawer) after
construction.
 WARNING: Use only cooktop guards designed by the manufacturer of the cooking
appliance or indicated by the manufacturer of the appliance in the instructions for use as
suitable or cooktop guards incorporated in the appliance. The use of inappropriate guards
can cause accidents.
 Standard installation dimensions
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 26
UNIT CAN BE INSTALLED WITH 0”
CLEARANCE FROM REAR AND SIDE
WALLS.
Electrical connection
 The installation of this appliance and the connection to the electrical network should be
entrusted only to an electrician who is aware of the normative regulations and respects
them scrupulously.
 The electrical parts should always be protected after the installation.
 The appliance should be connected using a multipolar circuit breaker.
 If the appliance is not fitted with an accessible plug, disconnecting means must be
incorporated in the fixed installation, in accordance with the installation regulations.
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 27
 The inlet hose must be positioned so that it does not touch any of the hot parts of the
cooktop or oven.
Caution!
This appliance must only be connected to a network 230 VAC~ 50/60 Hz. Always connect the
ground wire
Mains
230 VAC~ 50/60Hz
Connection
3 Wire
Cable diameter
4 x 10 AWG
Protection calibre
50 A
Connection of the cooktop
Connect the black and white wires to the 2 phases (230 VAC), and the green wire to the ground.
Caution!
Ensure that the cables are correctly inserted and tightly screwed down.
We cannot be held responsible for any incident resulting from incorrect connection or which could arise
from the use of an appliance which has not been earthed or has been equipped with a faulty ground
connection.
Position of Nameplate
Nameplate is located under the appliance, as shown on the picture below.
WARRANTY
WHAT IS COVERED?
Initial Seven (7) Day Limited Warranty.
Big Chill warrants that all cosmetic components of its Products will, under normal use and service, be free from defects in
materials and workmanship for a period of seven (7) calendar days from the date of delivery (the "Warranty Period") to the original
retail purchaser. For purposes of this Limited Warranty, cosmetic components include top grates, ring grates, plate rail, kick
panel, body sides, glass, control panel, door panel, back guards, oven seals, light bulbs, and enameled parts. All warranty claims
for cosmetic items must be reported immediately within seven calendar days of delivery or such claims will not be honored.
Please refer to your installation checklist to activate your limited warranty.
One (1) Year Limited Warranty.
Big Chill warrants that all functional components (except cast iron burner tops) of its Products will, under normal use and service,
be free from defects in materials and workmanship for a period of one (1) year from the date of delivery (the "Warranty Period") to the original retail purchaser. For
purposes of this Limited Warranty, functional components include all components of the Product other than the cosmetic
components covered by the initial seven day limited warranty and the cast iron burner tops covered by the 10 year limited
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 28
warranty. Please refer to your installation checklist to activate your limited warranty. Failure to send a complete and accurate
copy of the installation checklist within 15 days of installation will invalidate your limited warranty.
Please refer to your installation checklist to activate your limited warranty. Failure to send a complete and accurate copy of the
installation checklist within 15 days of installation will invalidate your limited warranty.
This checklist has been developed to assure proper installation of your appliance
To validate your warranty you must mail or fax this form and a copy of your receipt to:
Warranty Department, Big Chill, PO Box 892, Boulder, CO 80306, Fax (720) 565-0650
If any Product fails to comply with the foregoing Limited Warranties during the applicable Warranty Period, Big Chill will, at its
option, either (i) pay
the
reasonable
labor and materialCustomer Information (Please Print)
costs to have theProduct Information (Please Print)
Product repaired by a factory authorized service agent; (ii) replace the Product or defective component of the Product; or (iii) if in
Big Chill’s sole judgment circumstances are such as to preclude the remedying of any breach of warranty by repair or
replacement, then Big Chill will refund the purchase price paid by the original purchaser. All repairs or replacement service must
be performed by a factory authorized service agent. Additionally, all Products must be accessible for service in the home and
must be accessible via public highways within 100 miles roundtrip of a factory authorized service agent. The purchaser will be
responsible for the cost of additional mileage, non-standard service and special equipment to remove the Product for service so
that there is accessibility on all sides of the Product.
The repair or replacement of the Product or the return of the purchase price will be the purchaser's sole and exclusive remedy for
any breach of this Limited Warranty or any other claim with respect to the Product,
including those claims based on contract, warranty, or tort. In no event will Big Chill’s liability for any defective Product exceed the
purchase price thereof. This exclusive remedy will not be deemed to have failed of its essential purpose so long as Big Chill’s is
willing and able to repair and/or replace defective Products in the manner prescribed herein or to provide a refund if, in Big Chill’s
sole judgment, repair or replacement is not feasible or appropriate under the circumstances.
WHAT IS NOT COVERED?
original retail purchasers in the continental United States and Canada. This Limited Warranty is not transferable to any
subsequent purchasers or users. If any implied warranties arise under any applicable law (including, but not limited to, implied
warranties of merchantability and fitness for particular purpose), then the duration of those implied warranties will last only as long
as the express warranties stated above. Big Chill will not under any circumstances be liable for any special, indirect, incidental or
consequential damages of any kind, including but not limited to loss of business or profits, loss of use, or installation or removal
costs. Nor will Big Chill be responsible for any shipping costs related to the repair or replacement of any Product under this
Limited Warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on
how long implied warranties last, so the above limitations may not apply to you.
This Limited Warranty does not apply to commercial usage or to any Products installed in any non-residential settings such as day
cares, bed and breakfasts, hotels, nursing homes, churches, etc. This Limited Warranty also does not cover, and specifically
excludes, chipping porcelain, calibrations and normal adjustments after installation and setup, burner adjustments, normal care
and maintenance, cleaning of parts, shipping damage, discoloration of the griddle, rust, gasket materials, ceramic materials, and
fuses.
Additionally, there is no warranty coverage for any Products that fail or have been damaged due to alterations or modifications;
abuse; misuse; neglect; improper installation, instruction, handling, operation, maintenance or storage; accidental or intentional
damage; normal wear and tear; unauthorized service or repairs, including unauthorized adjustments or calibrations performed on
the Product; damage from natural disasters, fires, floods, earthquakes or other acts of God; loss of electrical power to the Product
for any reason; alteration for outdoor use; damage due to the use of harsh chemicals (e.g., cleaning products improperly applied); or any other circumstances beyond Big Chill’s control. This Limited Warranty is also invalid if the original factory
installed serial number has been altered or removed from the Product.
The Purchaser is responsible for proper installation and normal care and maintenance of the Product. This warranty gives you
specific legal rights, and you may also have other rights which vary from State to State.
OBTAINING WARRANTY SERVICE
All warranty claims must be reported to Big Chillm Inc., 600 Arlington St., Reading, Pennsylvania 19611 prior to the expiration of
the applicable Warranty Period. If a warranty claim relates to cosmetic parts, any such claim must be reported to Big Chill within
seven (7) calendar days after the Product has been delivered. The purchaser must call the factory at the toll free 1-877-842-3269
to report a warranty claim or to obtain information about warranty service. If any warranty claim is not submitted as required by
this Limited Warranty, any such claim will be invalid and will not be honored. At the time the warranty claim is made, the
purchaser must provide the model number of the Product, the serial number of the Product, proof of delivery, a description of the
claimed defect, and proof of purchase of the Product, including the original retail receipt or invoice to establish the Warranty
Period. Big Chill must also be given an opportunity to inspect any defective Product.
All warranty repairs must be performed by a factory authorized service agent. Service will be provided during normal business
hours. The purchaser will be responsible for any labor performed at overtime or premium rates. The purchaser is also
responsible for making the Product accessible for service.
PERFORMANCE CHECKLIST
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 29
Name:________________________________________ Model No: ________________________________
Address: ______________________________________ Serial No: _________________________________
City: _________________________________________ Purchase Date: _____________________________
State, Zip Code: ________________________________ Installation Date: ___________________________
e-mail: _______________________________________
Installer's Name: ___________________________
Telephone: ____________________________________ Company: _________________________________
Dealer: _______________________________________ Telephone: ________________________________
CHECK ALL THAT APPLY
Appearance and Aesthetics
•Exterior
•Top section
Installation
•Proximity to cabinets
•Level
•Ventilation system
•Read User Manual
•Review safety instructions
Electrical Connection
•Correct voltage
•Grounded outlet
•Polarized outlet
•No GFCI
Controls
•Burner knobs
•Thermostats
BIG CHILL INDUCTION COOKTOP INSTRUCTION AND INSTALLATION MANUAL
Page 30
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