XSLATE® R12 Tablet - Xplore Technologies

XSLATE® R12 Tablet
Model iX125R1
Windows® 8.1 User Guide
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This product incorporates copy protection technology that is protected by U.S. and foreign patents, including patent numbers 5,315,448 and
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The end user may access only one language version of the operating system.
L'utilisateur final ne peut accéder qu'à une seule version linguistique du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des Betriebssystems zugreifen.
De eindgebruiker heeft slechts toegang tot één taalversie van het besturingssysteem.
L'utente finale può accedere a una sola lingua del sistema operativo.
El usuario final sólo podrá acceder a una versión de idioma del sistema operativo.
Loppukäyttäjä voi käyttää vain yhtä käyttöjärjestelmän kieliversiota.
Användaren har endast tillgång till en språkversion av operativsystemet.
Slutbrugeren har kun adgang til ét af operativsystemets sprogversioner.
Sluttbruker kan aksessere kun én av operativsystemets språkversjoner.
O utilizador final pode alcançar somente uma versão de língua do sistema de exploração.
O usuário final pode acessar apenas uma versão de idioma do sistema operacional.
Model iX125R1
PN: 024-02-059x-A00
1
Revision Date: December 2016
Contents
Important Information ................................................................................................................................. 5
ENERGY STAR® ........................................................................................................................................... 7
Overview of the XSLATE R12 Tablet............................................................................................................ 8
Front ......................................................................................................................................................... 8
Back .......................................................................................................................................................... 9
Back with Battery Removed ................................................................................................................... 10
Right Side ............................................................................................................................................... 10
Left Side .................................................................................................................................................. 11
Pen .............................................................................................................................................................. 11
Starting Your XSLATE R12 Tablet .............................................................................................................. 12
Powering Up the Tablet ......................................................................................................................... 12
Locking and Unlocking Your Tablet ....................................................................................................... 12
Locking the Tablet .............................................................................................................................. 12
Unlocking the Tablet .......................................................................................................................... 12
Using Sleep Mode ................................................................................................................................... 12
Putting the Tablet in Sleep Mode ...................................................................................................... 12
Waking up the Tablet from Sleep Mode ............................................................................................ 12
Using the Battery........................................................................................................................................ 13
Checking Battery Power ......................................................................................................................... 13
Removing and replacing the Battery ......................................................................................................... 14
Removing the Battery ............................................................................................................................ 14
Inserting the External Battery ................................................................................................................ 15
Long-term Battery Storage .................................................................................................................... 16
Disposing of Used Batteries ................................................................................................................... 16
XSLATE R12 Tablet Application ................................................................................................................. 16
Tablet Center .......................................................................................................................................... 16
Opening the Tablet Center................................................................................................................. 16
Adjusting Pen Options........................................................................................................................ 17
Adjusting Touch.................................................................................................................................. 18
Configuring the Tablet PC Settings ........................................................................................................... 18
Setting up the Display ............................................................................................................................ 18
2
Setting the Display Options ................................................................................................................... 19
Configuring the Tablet Functions Buttons............................................................................................. 19
Configuring the Menus for Left or Right Handed .................................................................................. 20
Setting up Wireless Connections ............................................................................................................... 21
Connection to a Wi-Fi Network .............................................................................................................. 21
Temporarily Switching Off Wireless Devices ......................................................................................... 22
Connecting to a Mobile Broadband Network ........................................................................................ 23
Inserting a SIM Card ........................................................................................................................... 23
Setting Up Mobile Broadband............................................................................................................ 23
Advanced Information............................................................................................................................ 24
Power Settings ........................................................................................................................................... 24
Changing the Power Plan ....................................................................................................................... 25
Changing What Happens When the Power Button Is Pressed .......................................................... 25
Configuring Advanced Power Settings .............................................................................................. 26
Compass ................................................................................................................................................. 26
Location Services.................................................................................................................................... 26
Showing the Map.................................................................................................................................... 27
Entering Text by Keyboard ........................................................................................................................ 27
Using the Windows On-screen Keyboards ............................................................................................ 27
After Displaying This Keyboard ......................................................................................................... 28
Keeping the Icon on the Taskbar........................................................................................................ 28
Entering Text by Handwriting .................................................................................................................... 28
Using the Cameras ..................................................................................................................................... 29
The Web Camera .................................................................................................................................... 29
The Documentation Camera .................................................................................................................. 29
Camera Software .................................................................................................................................... 29
Using the Fingerprint Reader ..................................................................................................................... 29
Setting Up the Fingerprint Reader ......................................................................................................... 30
Fingerprint Reader Tips ...................................................................................................................... 30
Using the SlateMate Module (Optional) .................................................................................................... 30
Barcode Scanner..................................................................................................................................... 31
Using the Barcode Scanner ................................................................................................................ 31
Using the RFID Reader ....................................................................................................................... 32
3
Configuring Bluetooth for use with XSLATE R12 Companion Keyboard (Optional) ................................ 32
Managing Bluetooth Devices ................................................................................................................. 32
Installing the Y-Cable (Optional) ................................................................................................................ 33
Locating the Serial Number ....................................................................................................................... 33
Caring for Your XSLATE R12 ...................................................................................................................... 33
General Care ........................................................................................................................................... 34
Caring for the Display ............................................................................................................................. 34
Caring for the Pen ................................................................................................................................... 34
Replacing the Pen Tip ............................................................................................................................. 34
Cleaning the Fingerprint Reader ............................................................................................................ 35
Caring for the Tablet Battery ................................................................................................................. 35
Troubleshooting ......................................................................................................................................... 35
Power Issues ........................................................................................................................................... 35
Battery Issues ......................................................................................................................................... 37
Display Issues.......................................................................................................................................... 37
Touch or Pen Issues ................................................................................................................................ 38
Port and Connector Issues...................................................................................................................... 39
Network Issues ....................................................................................................................................... 40
Wi-Fi Issues ......................................................................................................................................... 40
Bluetooth Issues ..................................................................................................................................... 40
Bluetooth Wireless Tips...................................................................................................................... 41
Audio Issues ............................................................................................................................................ 42
System Issues ......................................................................................................................................... 42
XSLATE R12 Spec Sheet Information ........................................................................................................ 43
4
Important Information
Before you use the XSLATE R12 (referred to as the tablet), read these safety instructions and the
operation instructions in this guide.
Failure to observe all these instructions voids the Limited Warranty and may lead to suspension or
denial of services to the offender, or legal action, or both.
Follow any special regulations governing the use of the tablet and, if radio-enabled, always switch it off
in areas where radio devices are forbidden or when the radio device can cause interference or danger.
Always follow any safety laws and regulations pertaining to the use of cell phones and two way radios,
because these laws and regulations typically apply to the use of the wireless enabled tablet.
Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution
areas), chemical plants, and wherever blasting operations are in progress or in any area in which
restrictions on radio transmissions are imposed. When flying in an aircraft, turn off the tablet PC prior
to take-off and landing. As of this writing, the FAA has approved the use of personal electronic devices
on commercial aircraft when flying above 10,000ft (3,048m). The tablet PC should only be turned on
only when directed by the flight crew members as FAA regulations are subject to change.
Operating the wireless-enabled tablet may interfere with the functioning of inadequately protected
medical devices such as pacemakers. Consult a physician or the manufacturer of the medical device if
you have any questions.
Radio signals from your tablet will not affect the operation of most modern equipment, but certain
electronic equipment, including automotive systems, may not be shielded against radio signals from
your tablet. Check with the manufacturer of your motor vehicle or the manufacturer’s representative to
determine whether using the tablet will present any safety issues.
Avoid using the tablet in any environment that requires your full attention, such as when driving a
vehicle. If you need to use your tablet while driving, have a passenger use it for you or find a safe
location to halt your vehicle.
WARNING: Use tablet only within the following environments:



Ambient temperatures between -25°C to 40°C.
Oxygen concentration of not greater than 21% by volume.
A pressure of 80 kPa (0.8 bar) to 110 kPa (1.1 bar)
WARNING: Use only battery types specified in this guide. Using any other type of battery can be
dangerous and can disable the tablet. Do not drop or mishandle the batteries, immerse them in water,
or subject them to high heat. Doing so could increase the risk of explosion or leakage, and possibly
cause injury. The lithium-ion batteries used in this equipment contain material that is hazardous to
your health. If battery contents come in contact with the eyes, IMMEDIATELY flush the affected area
with clean water for 15 minutes and have someone else summon medical attention for you. Unaffected
persons should assist the affected individual in the vital first flushing of the eyes. RECHARGING THE
5
BATTERY MUST ONLY BE CARRIED OUT IN A NON-HAZERDOUS AREA USING THE SUPPLIED AC
ADAPTOR. The definition of hazardous areas can be found in Standard EN 60079-10.
WARNING: When operating the tablet in a known explosive environment do not remove or replace the
battery while the circuit is live. Before removing the battery verify that the area is known to be free of
ignitable concentrations of flammable substances. EXPLOSION HAZARD – DO NOT DISCONNECT
WHILE CIRCUIT IS LIVE UNLESS AREA IS KNOWN TO BE NON-HAZERDOUS. AVERISSEMENT –
RISQUE D’EXPLOSION. NE PAS DÉBRANCHER TANT QUE LE CIRCUIT EST SOUS TENSION, À MOINS
QU’IL NE S’AGISSE D’UN EMPLACEMENT NON DANGEREUX.
WARNING: EXPLOSION HAZARD - DO NOT REPLACE THE BATTERY UNLESS POWER HAS BEEN
SWITCHED OFF ANDTHE AREA IS KNOWN TO BE NON-HAZARDOUS; AVERTISSEMENT - RISQUE
D’EXPLOSION - COUPER LE COURANT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON
DANGEREUX AVANT DE REPLACER LE BATTERY.
WARNING: EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY
FOR CLASS I, DIVISION 2; AVERTISSEMENT - RISQUE D’EXPLOSION - LA SUBSTITUTIOND E
COMPOSANTSP EUTR ENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE
CLASSE I, DIVISION 2;
WARNING: EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN
SWITCHED OFF AND THE AREA IS KNOWN TO BE NON-HAZARDOUS. AVERTISSEMENT - RISQUE
D’EXPLOSION - AVANT DE DECONNECTER L’EQUIPEMENT, COUPER LE COURANT OU S’ASSURER
QUE L’EMPLACEMENT EST DESIGNE NON DANGEREUX.
WARNING: Do not use any dock or any other accessory or attachment that is not
manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any
accessory or attachment that is not supplied or approved for use with the tablet by Xplore is
not permitted because it may cause hazards. Only use the approved XSLATE R12 AC adapter
shipped with your tablet. (P/N 0432-03JR0MC) Do NOT use any other adapter because it may cause
intermittent contact and not charge correctly.
Operate the tablet only from Xplore approved power sources. Route power supply cords so that they
are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention
to cords at plugs and convenience receptacles, and at the point where cords exit from the tablet or its
dock. Do not overload wall outlets, extension cords, or integral convenience receptacles because this
can cause fire or electric shock.
Unplug the tablet and refer the tablet and dock for service to qualified service personnel if any of the
following conditions occur:
• The power supply cord or plug is damaged.
• The tablet does not operate normally when you follow the instructions in this book.
• The tablet exhibits a distinct change in performance.
6
Adjust only controls for which there are instructions in this book. An improper adjustment of other
controls can result in damage and may require extensive work by a qualified technician to restore the
tablet or dock to normal operation.
ENERGY STAR®
This PC is ENERGY STAR® compliant. The power management settings enabled by default on this PC
have been selected for compliance with the current ENERGY STAR requirements. For optimal energy
savings, ENERGY STAR recommends that sleep mode is entered within 30 minutes of user inactivity,
and the display is turned off within 15 minutes of user inactivity.
The default power management settings on this PC are:
·Go into sleep mode within ___15 minutes of inactivity.
·Turn off the display within ___ 5 minutes of inactivity.
Move the mouse or press any key on the XSLATE R12 Companion keyboard to wake this
computer from Sleep mode.
To learn more about effective power management for computers and the financial savings potential,
energy savings potential, and environmental benefits, please
visitwww.energystar.gov/powermanagement.
To learn more about how your organization can benefit by reducing the energy consumption of their IT
equipment, please visit the Low Carbon IT Campaign website.
7
Getting Started
Overview of the XSLATE R12 Tablet
The following photos show the buttons; slots; and ports on the XSLATE R12 Tablet PC.
Front
Ambient
light sensor
Microphones
Web camera
Camera indicator
Function button 1
Function button 2
Function button 3
Windows Start button
Function button 1
Function button 2
Function button 3
Ambient light sensor
Microphones
Web camera
Camera indicator
Windows Start button
Touchscreen display
Touchscreen display
Press to display the Tablet Center; press and hold for Windows® Journal.
Press this button for the xCapture Pro™ application. Press and hold to display
the Pictures directory.
Press for Tablet PC settings or barcode scanner (if equipped with SlateMate).
Press and hold for on-screen keyboard.
Measures the light in your environment and can automatically adjust the
brightness of the display.
Front array microphones that optimize sound detection for speech recognition
and voice recording.
Interact with people online, stream video, or capture color images with a 2MP
web camera.
This light indicates that the web or documentation camera is active.
Opens the Windows Start screen or the Windows desktop.
Use your finger or pen to access all the functions of the XSLATE R12 display.
8
Back
Documentation
camera light
Microphone
Documentation
camera
Volume buttons
Antenna passthrough
SSD access
Battery
Battery charge
indicator lights
Battery latch
Battery charge
indicator button
Speakers
Microphone
Documentation camera light
Documentation camera
Volume buttons
Battery
Battery latch
Battery charge indicator
lights
Battery charge indicator
button
Speakers
Antenna pass-through
SSD access
Used for detecting sound when the documentation camera is in use.
Provides light for the documentation camera.
8MP autofocus camera that takes photos in BMP, JPG, and TIFF formats.
Use to adjust volume up or down.
Powers the tablet when it is not plugged in or docked.
Releases the battery.
Indicate the level of battery charge.
Press to view charge indicator lights.
Use for listening to audio.
Use to connect to an external antenna
Provides access to the SSD
9
Back with Battery Removed
CAC/ SmartCard slot
SD slot
SIM slot
CAC/ SmartCard slot
SIM slot
SD slot
CAC (Common Access Card) / SmartCard
Required for some mobile broadband networks. If required, your cellular
network carrier provides the SIM card. Contacts inserted facing down.
Use with an SD memory card. Contacts inserted facing up.
Right Side
Power adapter port
USB 3.0 port
Audio in/out port
Power adapter port
Audio in/out port
USB 3.0 port
HDMI port
Expansion input port
Fingerprint reader
Pen bay
Pen tether anchor
Expansion input
port
HDMI port
Pen tether anchor
Fingerprint
reader
Pen bay
Connect the power adapter.
Supports external stereo speakers, a stereo headset, or a stereo headset with
microphone using standard TRS or TRRS 3.5 mm plug.
Connect a USB device.
Connect digital audio/video devices.
Port used to connect the Y cable (sold separately)
Scan your fingerprints for added security.
Store the pen when not in use.
Loop a pen tether through this attach point to keep your pen with the tablet.
10
Left Side
Power button
Battery charging
indicator
Security button
Power button
Security button
Battery charging
indicator
Turns the tablet on and off.
Use to log on to or lock the tablet. Equivalent to Ctrl+Alt+Del on a keyboard.
This light indicates the battery charging status: green for fully charged, amber
for low or charging.
Pen
The XSLATE R12 Tablet PC supports touch with your finger or the included R12-Series digitizer pen.
Function button
Tip
NOTE: Additional pens can be purchased on the Xplore website. Accessories
NOTE: This guide assumes the user has working knowledge of the various
Windows® Operating Systems.
11
Starting Your XSLATE R12 Tablet
This section is for powering and setting up your tablet.
Powering Up the Tablet
1. Plug the provided power adapter and cord into the port. (Only use an Xplore approved power
adapter. (P/N 0432-03JR0MC) Do NOT use any other adapter because it may cause
intermittent contact and not charge correctly.)
Power adapter port
2. Check to ensure that the battery charging indicator is amber to indicate that the battery is
charging.
3. Keep the tablet on AC power until the battery is fully charged. (Indicatory will turn green.) You
can use the tablet while it is charging, but fully charge it before unplugging.
4. Press and release the Power button
on the left side to turn it on.
Locking and Unlocking Your Tablet
Locking the Tablet
1. Press the Security button
on the left side of the tablet and a menu display.
2. If the XSLATE R12 Companion keyboard is attached, you can also, press Ctrl+Alt+Del.
3. Tap Lock.
Unlocking the Tablet
1. Press the Security button or Ctrl+Alt+Del on the XSLATE R12 Companion keyboard
2. Enter your password to unlock the tablet, if enabled.
Using Sleep Mode
Use Sleep mode when you will not be using the tablet for a short period of time. It will conserve battery
life, but still allow you to quickly resume your work.
Putting the Tablet in Sleep Mode
1. Save your files. (Not required, but good business practice.)
2. Press and release the Power button.
While in Sleep mode, the Power button blinks.
Waking up the Tablet from Sleep Mode
1. Press and release the Power button and resume activity.
NOTE: If you have security enabled, you need to unlock the tablet.
12
Using the Battery
The XSLATE R12 includes a high-capacity Lithium-ion battery that fits into the back of the unit. Battery
life varies by configurations, applications in use, utilized features and the operating conditions.
Maximum battery capacity decreases with time and use.
DANGER: To avoid personal injury, handle the battery with care. Don’t open, puncture, short, or
expose it to fire or water. Keep the battery in an environment with ambient temperature of less than
104°F (40°C). Only use the approved XSLATE R12 AC adapter shipped with your tablet. (P/N 043203JR0MC) Do NOT use any other adapter because it may cause intermittent contact and not charge
correctly.
Checking Battery Power
The power indicator changes appearance, depending on whether the Tablet is plugged in or running on
battery.
Batter
y
Battery
Saver
Plugged In
1. In the Windows notification area, tap the power indicator to display the remaining charge and
power options.
2. On the back of the tablet, press the button to the right of the lights to view the charge level.
13
Press to view
charge level
Battery charge
indicator lights
The five lights on the back of the tablet battery also indicate the current level of charge, from
one light (20% charged) to five lights (fully charged). The lights are green when running on
battery and they are amber when the tablet is charging.
Removing and replacing the Battery
Before you remove the battery, ensure that the tablet is plugged in, turned off, in Hibernate or Sleep
mode. If you are hot-swapping the battery, you can do that while the tablet is on and running on
battery power. Hot-swapping refers to changing out the current battery in the tablet with another
battery while the tablet is still on and not plugged into AC power. You have one minute to replace the
battery before the system goes into Sleep mode.
Removing the Battery
1. With the back of the unit facing you, hold and slide the battery latch to the left.
2. Insert your finger under the finger grip and lift up to remove the battery from the battery
compartment.
14
Inserting the External Battery
1. Place the tabbed end of the battery into the top of the battery compartment.
2. Press the battery down until it locks into place. (Battery contacts should be facing you, on the
side of the latch.)
Battery
contacts
15
Long-term Battery Storage
Don’t store any batteries with a full charge, because this can cause a permanent loss of charging
capacity. For long-term storage, ensure that the charge level is between 20% and 40% (two contiguous
LEDs illuminated), and remove the battery from the tablet. Check stored batteries every 90 days to
determine the charge status. If only one LED or no LED is illuminated, recharge the batteries to a level
between 20% and 40%.
For optimum care, store the battery in a cool, dry environment. Never expose the battery to
temperatures above 60°C (140°F)
Note: In storage, the batteries will self-discharge at a rate of 10% of the total capacity per month.
Disposing of Used Batteries
A Lithium-ion (Li-ion) battery should be disposed of at a hazardous materials recycling center when no
longer serviceable.
XSLATE R12 Tablet Application
Your tablet includes an Xplore™ application to help you configure your XSLATE® R12 to fit your needs.
(This document describes how to manage Windows 8.1 settings. If you are using Windows 7 or
Windows 10, please reference the R12 user guide with their respective operating system.)
Tablet Center
You can use the Tablet Center to access and configure the most commonly used Windows 8.1 settings.
Opening the Tablet Center
1. Tap on the Start button and scroll down to see the Xplore application icon. (Start button can be
found in the bottom left or the Windows Home button in the middle bottom of the tablet.)
2. On the Windows 8.1 Start screen, locate and tap the Tablet Center tile.
Tip: The Tablet Center can be accessed by tapping the Function button 1, if it has not been
reprogrammed.
16
The Tablet Center is organized into categories in the left pane. The pane to the right displays
information about your tablet and gives you access to the settings.
Settings and Information
Categories
You can view and set the following configuration options in the Tablet Center application. The four
highlighted rectangles on the right panel are selectable.
Provides access to Windows® Pen and Touch configuration
options.
Use these settings to configure your display, button actions, and
set left and right handed options.
Allows you to view, configure and connect to available wireless
networks.
Allows you to view all system information for your Tablet.
Adjusting Pen Options
1. To change pen settings, tap Pen and Touch.
2. Select the Pen Option tab.
Note: You can adjust the Double-tap and the Press and Hold settings, but no the Single-click.
3. Tap Double-tap or Press and Hold.
4. Tap the Settings button and use the form that appears to adjust the settings.
17
Adjusting Touch
1.
2.
3.
4.
To change touch actions, tap Pen and Touch.
Select the Touch tab.
Tap Double-tap or Press and Hold.
Tap the Settings button and use the form that appears to adjust the settings.
Configuring the Tablet PC Settings
Setting up the Display
You can set up the display for pen or touch. You can do this for multiple screens.
1. Open the Tablet Center.
2. In the Tablet Center form with
right pane.
highlighted in the left pane, tap Tablet PC Settings in the
Tap
The Tablet Settings form opens.
3. Make sure the Display tab is selected. (The Display tab is default.)
Tap
4. Tap Setup next to Configure your pen and touch displays.
This setting is useful for assigning pen or touch to the appropriate display when one or more
displays are connected to the tablet.
A form asks you which type of screen you want to configure. (For example, If you have an
external monitor that you use with touch, whereas you use the pen on the tablet.)
5. Tap Pen Input or Touch Input, depending on the type of input you want to use on the display as
follows:
a) If you select Pen Input, then the next step asks you to tap the screen with the pen to identify it
as the pen input screen.
18
b) If you select Touch Input, then the next step asks you to tap the screen with the pen to identify
it as the touchscreen.
6. Click OK in the Display tab or choose another option from the form.
Setting the Display Options
1. In the Display tab, you can configure display options (for your screen).
Select the available displays from the list in the Display options field.
Display tab
Display field
Calibrate and Reset buttons
Orientation link
2. Tap to Calibrate button to configure touch and pen input options, or tap Reset to reset the options
to the default settings.
3. To adjust the screen orientation sequence setting tap the Go to Orientation like and choose the
order in which your screen rotates.
a) Choose the preferences from the lists.
b) Click OK to confirm them and return to the Display tab of the Tablet PC Settings.
Configuring the Tablet Functions Buttons
You can configure the three function buttons on the front of the tablet. Each has two functions.
1. Open the Tablet Center.
2. In the Tablet Center form with
hightlighted in the left pane, tap
in the right pane.
The Tablet PC Settings form opens.
3. In the Tablet PC Settings form, tap the Buttons tab.
19
Buttons tab
Use this tab to configure the Functions buttons.
4. Select the primary or secondary orientation for which you want to change the button settings
from the Button settings for drop-down list.
Tip: You can configure different button setting for different orientations.
5. Select the button to change.
The currently selected button is shown in red on the form.
Button 3
One column for Press and One
for Press and hold
6. Tap Change.
7. Select the appropriate action for the button.
8. For some actions, you must enter more information, such as the location of the program to
start. You can select an action for Press and another for Press and Hold.
9. Click OK to confirm the changes you have made.
10. To reset the buttons to their default values, tap the Reset button on the Buttons tab.
11. Click OK to close the Buttons form when you are done.
Configuring the Menus for Left or Right Handed
Use the Other tab to choose the hand you use for your tablet.
1. To select the left-or right-handed option, tap the Other tab in the Tablet PC Settings window.
20
Other tab
Select right- or
left-handed
2. Select right-handed or left-handed.
3. Click OK.
Setting up Wireless Connections
The wireless settings in the Tablet Center provide you with access to the Windows® Networks menu,
where you can view and connect to available mobile broadband, and Wi-Fi® networks. You can also
turn Airplane mode on or off in this menu, which disables all wireless communication on the Tablet PC
Connection to a Wi-Fi Network
1. Open the Tablet Center.
2. Tap Wireles Settings.
The Windows Network & Internet form opens.
The list of available wireless networks displayed in the Wi-Fi pane on the right.
Network
3. Tap your network.
a. To use this network on a regular basis, select Connect automatically.
b. Tap the Connect button and enter the network security key when prompted.
21
Temporarily Switching Off Wireless Devices
Check with your airline for exact rules on using your Tablet PC and Wi-Fi while traveling. If required, you
can disable all of your wireless devices using the Tablet Center.
1. To turn off the wireless devices in your tablet, open the Tablet Center.
2. Tap Wireless Settings on the Tablet screen.
3. In the left pane, tap Airplane mode.
4. In the right pane, turn On Airplane mode.
Tap to turn on.
When the switch is On, the wireless devices are turned off.
5. Turn Airplane mode Off to resume the use of wireless devices on your tablet.
22
Connecting to a Mobile Broadband Network
Important: Before you can connect to a mobile broadband network, you must have an active
account with a cellular network provided and a SIM card in your tablet for mobile broadband
access.
Inserting a SIM Card
1. Ensure your tablet is turned off.
2. Remove the battery.
3. Insert a SIM card into the SIM card slot in the battery bay. Ensure that the contacts are facing
down.
SIM card slot
Setting Up Mobile Broadband
Turn on the Tablet and the SIM card will be detected according to your cellular provider.
1. Open the Tablet Center.
2. Tap Wireless Settings.
The Windows Network & Internet menu opens.
3. Tap Cellular in the left pane if it is not already highlighted.
Your provider appears
here.
4. Tap your mobile broadband provider.
23
Tap your provider.
5. If you want to connect automatically in the future, select the Connect automatically check
box.
6. Tap Connect.
7. If prompted, enter the access point name (APN) or access string, the user name, and the
password. (You can find these in the information that came with the device or with your mobile
broadband service.) You should now have access to the internet.
Tip: To view options and settings for the mobile broadband network, press and hold your pen
or your finger on the network name until a square appears. Select from the pop-up menu.
Advanced Information
You can view system information by using the Advanced settings tab in the Tablet Center.
System Information lists categories in the left pane and details about each category in the right pane.
The categories include:




System Summary
Displays general information about your computer and the operating system, such as the
computer name and the manufacturer, the type of basic input/output system (BIOS) your
computer uses, and the amount of memory that is installed.
Hardware Resources
Displays advanced details about your computer hardware and is intended for IT professionals.
Components
Displays information about disk drives, sound devices, modems, and other components
installed on your computer.
Software Environment
Displays information about drivers, network connections, and other program-related details.
Power Settings
Use the Power pane for these tasks:




Turn off power for unused devices or features to extend battery life.
Choose a power plan.
Change how the power button functions when on battery power or when plugged in.
Advanced settings to customize a power plan for your Tablet PC.
24
Power plan field
Power button field
Changing the Power Plan
In the Power pane of the Tablet Center, tap the drop-down menu besides Choose a power plan and
select the power plan you want.


Setting the power plan to Power Saver reduces the performance of the tablet while saving
power.
There are other power plans to choose from as shown on the Power menu.
When you press and release the power button, the tablet can go into one of the following modes:



Sleep –The tablet pauses all activity immediately and quickly resumes when awakened. This
saves power when you are away from your tablet for a short time. However, you will lose
unsaved data if there’s a power failure.
Hibernate –The tablet saves the contents of memory to the drive and shuts down. Press the
power button to restore the desktop exactly as you left it.
Shut down –The tablet shuts down. Pressing the power button reboots the tablet.
By default, the tablet goes to sleep when you press and release the power button. To wake up your
tablet, press and release the power button again. You can put the tablet in Hibernate mode or shut it
down completely from the Start menu.
You can change how the power button behaves when it is pressed either to hibernate or to shut down
the tablet. You can set the behavior individually, depending on whether the tablet is running on battery
or plugged in.
Changing What Happens When the Power Button Is Pressed


Tap the drop-down menu beside the Power switch on battery and select the action the power
button performs when your Tablet is on battery power.
Tap the drop-down menu beside the Power switch plugged in and select the action the power
button performs when your Tablet is plugged into AC power.
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Configuring Advanced Power Settings
The Advanced settings in the Tablet Center’s Power screen provide you with access to Windows Power
Options menu, where you can create your own power plan, customize the power plan for the tablet,
adjust the screen brightness, set a password on wake-up, choose when to turn off the display, and
change when the Tablet PC sleeps. You can also turn off these function: XSLATE R12 Companion
keyboard, Bluetooth, mobile broadband, and function buttons on the tablet.
1. In the Tablet Center, tap the Power category in the left pane, tap Advanced in the right pane.
Tap
The Power menu options are displayed.
2. Choose or customize a power plan, or select a task from the left pane for more settings.
Compass
The on-screen compass displays the direction of the magnetic north pole relative to the orientation of
the tablet. Additionally, the compass accuracy status is displayed; if the compass needs to be
calibrated, you will see a notification alerting you to calibrate the compass. To calibrate the compass,
tap Calibrate Compass and follow the on-screen instructions.
Location Services
Location Services provides information about the current position of the tablet—latitude, longitude,
26
heading, and accuracy. Accuracy provides two pieces of information: the number shown gives an
approximate radius of accuracy in meters. For example, “55.0m” means that the position shown is
accurate within 55 meters. Adjacent to that number, in parentheses, is a phrase that defines the source
of the current position fix. This source will be one of the following:
 Cellular
 Satellite
 Wi-Fi
 IP Address
 Unknown
Showing the Map
When you tap Show Map, Internet Explorer opens and you see the location of your Tablet in Bing
Maps.
NOTE: You need an active Internet connection to view current map data.
Entering Text by Keyboard
You can use different methods to enter text with your tablet. You can use an on-screen touch keyboard
or the handwriting panel. There are several keyboards in Windows 8.1.
Using the Windows On-screen Keyboards
1. To open the default on-screen keyboard, choose one of these actions:
a. Tap in a text field or other area where you can type.
b. Tap the Keyboard icon
in the Windows notification area of the taskbar.
The default on-screen keyboard appears.
2. Tap the &123 key in the lower left corner of the default keyboard, to switch to the keyboard
that includes the numbers keypad, punctuation, and symbols.
3. You can access a second numeric symbol keyboard by tapping the keys on the left side.
27
Tap these keys to
switch between the
two numeric and
symbol keyboards.
4. To switch back to the default keyboard (alphabetic), tap the &123 key.
5. When you have a keyboard on the screen, you can tap the keyboard icon in the lower right
corner of that keyboard to display a menu for switching to different keyboards and also for
language preferences.
6. You can also switch to a split keyboard that lets you view the center of the screen. Tap the split
keyboard icon on the Keyboard Preference menu.
Split Keyboard
After Displaying This Keyboard
1. To minimize this keyboard but keep it available during your session, tap the Minimize button in
the upper right of the keyboard.
2. To reopen it after you minimize it, tap its icon, in the taskbar to bring it up again.
3. To close it, tap the Close button, X.
Keeping the Icon on the Taskbar
To make the icon permanently available, do the following steps:
1. When the icon is on the taskbar, press and hold the icon (right-click of a mouse).
2. Select Pin to taskbar.
The full keyboard icon stays on the taskbar even after you shut down the tablet.
Entering Text by Handwriting
In addition to keyboards, you can enter text by writing with the tablet pen on the handwriting panel.
1. In the lower right corner of the keyboard, tap the Keyboard icon
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to change the keyboard.
The Keyboard Preference menu appears and you can choose a keyboard or set a language
preferences for language-specific keyboards.
Handwriting icon
2. Tap the Handwriting icon.
Use the pen to begin writing in the handwriting panel. Your handwriting is converted to text.
Tip: The more you write, the more accurately Windows software detects your handwriting
style.
Using the Cameras
Your R12 tablet includes both web and documentation cameras.
The Web Camera
The web camera on the front of your tablet is a 2 MP camera that supports color images and streaming
video. You can use the web camera for web-based video communication applications.
The Documentation Camera
You can use the 8 MP documentation camera on the back of the tablet to take pictures in BMP, JPG,
and TIFF formats.
Camera Software
The R12 includes the xCapture Pro™ application that lets you shoot, save, edit, email, print and copy
your photos with both cameras. Please reference the xCapture Pro™ user guide at the following
location: xCapture_UG_Book_EN.pdf
Using the Fingerprint Reader
You can use the fingerprint reader to log into the Tablet by scanning your fingerprint instead of
entering a password. This feature provides an additional level of security for the tablet.
Note: You need to have a password for logging into your system before setup.
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Setting Up the Fingerprint Reader
1. Swipe in from the right side of the screen and tap Search.
2. Type sign in the search field and then choose Sign-in options from the search results.
3. Tap Add in the Fingerprint section of the Account settings screen and follow the instructions.
Next time you log in, you can use your PIN or use your finger on the reader.
Fingerprint Reader Tips






Be consistent. Hold your finger and scan at the same angle each time.
The scanner is bidirectional. You can move your finger from right to left or left to right.
Wait for prompt before you swipe.
Swiping too quickly or too slowly can make a capture unsuccessful.
When scanning, press hard enough to fully contact the sensor.
Rub your fingers together to stimulate the natural skin oils so your fingerprint is easier to
detect.
Using the SlateMate Module (Optional)
The XSLATE R12-Series SlateMate® option is factory-installed module consisting of a barcode scanner
(BCS), high-frequency RFID ready (HF RFID), and a serial port. Two configurations are available.


3-in-1 module (BCS, HF RFID Reader, and Serial Port)
2-in-1 module (HF RFID Reader, and Serial Port)
XSLATE R12
SlateMate
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RFID reader
(internal antenna)
Barcode
scanner
Serial port
Barcode Scanner
The R12 barcode scanner supports several different types of barcodes.
The following barcode symbologies are enabled by default:
Aztec
UPC-A
Code 128
UPC-E
GS1-128
EAN-8
Code 39
EAN-13
Interleaved 2 of 5
PDF417
Micro PDF417
QR Code
The EasySet software is loaded on the system if you purchased the barcode scanner.
Using the Barcode Scanner
1. In the tablet, open the application software that is going to receive the barcode data and put
the insertion point in the appropriate field of that software.
2. Aim the scanner lens at the barcode.
3. Press and release Function button 3. Ensure that the scan beam covers the entire barcode. (The
best scans are typically from six to seven inches from the barcode.)
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If the scan is successful, the data appears in the application and you hear the confirmation
beep.
Using the RFID Reader
1. Open the Xplore RFID Demo (MCRIFD.exe) utility or the RFID scanning application installed by
you system administrator.
2. Hold the RFID tag and ensure that the tag is 1-1.5 inches (25-40mm) from the RFID antenna
scan area.
3. If you are using the Xplore RFID Demo utility, tap Refresh UID and Tag Data. If you are using
another application, please use according to the documentation.
The Tablet will beep to indicate a successful scan.
Configuring Bluetooth for use with XSLATE R12 Companion
Keyboard (Optional)
You need to use Bluetooth® to connect to the XSLATE R12 Companion keyboard and other Bluetooth
enabled devices.
Managing Bluetooth Devices
1.
2.
3.
4.
Swipe in from the right side of the screen and tap Search.
Type bluetooth in the search field and then tap Bluetooth settings.
Tap Add Bluetooth device in the search results.
Follow the on-screen instructions.
Tip: To make your XSLATE R12 visible to other devices, type bluetooth in the search field and then tap
Change Bluetooth settings in the search results. In the Options tab, select Allow
Bluetooth devices to find this PC.
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Installing the Y-Cable (Optional)
You can purchase a Y-Cable that provides a RS232 True Serial Port and RJ45 Gigabit Ethernet Port.
Accessories
Connector
Expansion input port
Perform the following steps to install the Y-Cable:
1. Remove the two screws and the cover to the Expansion input port.
2. Align the connector to the Expansion input port and plug in.
3. Secure the Y-Cable with the two screws that are provided with the cable.
Locating the Serial Number
You can locate the serial number for your R12 in these places:




White label underneath the battery, which is located on the back of the tablet. The number
begins with “S/N.”
Tablet Center – Select the Tablet pane. The serial number is listed in the System Serial
Number field.
Windows Start menu— right-click (press and hold) the Windows Start icon on the taskbar, lift
your finger, and tap System. The system window appears. The serial number is part of the
model field and is designated by S/N.
BIOS setup utility.
Caring for Your XSLATE R12
Proper care and maintenance will keep your XSLATE R12 Tablet PC working and in good condition.
WARNING: Follow the guidelines listed below when caring for your XSLATE R12 Tablet PC and its
components. Improper use can damage the Tablet PC and its components and void the warranty.
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General Care




Protect the Tablet PC from exposure to extreme temperatures, shock, liquids, and strong
magnetic fields.
Do not place heavy objects on top of the Tablet PC.
If you’re storing the tablet for a long time, unplug the power adapter and remove the battery
after partially discharging it.
You can open the SSD compartment, but do not open the complete case. Opening the case will
void your warranty.
Caring for the Display
Following these suggestions to keep your display clean:






Clean fingerprints and smudges from the display surface by wiping it with the cloth provided.
If liquid is spilled on the display, wipe it up immediately with a soft cloth like the one provided
with the tablet.
Use only the R12 pen or your finger to write on the display. Any other object could damage the
display surface.
Protect the display surface from unnecessary contact by using a case when transporting the
Tablet PC.
Cover the display with a protective display film. You can also purchase protective display films
as well as protective cases from the Accessories page.
Avoid exposing the display to direct sunlight for long periods of time.
Caring for the Pen
If you use a digitizer pen with your tablet:






Store the digitizer pen in the pen holder when not in use.
Avoid storing the pen vertically on its tip. It can damage the pen-to-digitizer function.
Keep the pen away from any liquid because the pen contains electronic components that could
be damaged when wet.
In certain environments, particles or debris can stick to the pen tip or the Tablet PC display.
Make sure you wipe off the pen with a soft cloth to avoid scratching the display.
If you’ll be working in harsher environments, we recommend that you purchase the Rugged
Digitizer Pen for your XSLATE R12, which is available for purchase from the Accessories page.
Change the tips regularly, especially if you drop the pen onto a rough surface that could
damage the tip or embed debris in it. Damaged pen tips can scratch the display.
Replacing the Pen Tip
Pen tips eventually wear down or get damaged, so the pen includes extra tips and a tool for replacing
them.
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Typically, change the pen tip every 90 days. If you use the pen in a dirty or dusty environment, change
the pen tip every 30 days. Particles can become embedded in the pen tip and scratch the display.
1.
2.
3.
4.
Grasp the old tip with the replacement tool. Use the notch on the ring to grab the tip.
Pull the old tip out of the pen.
Insert a new tip by placing the flat end of the pen tip in first.
Apply slight pressure to push the tip into place.
Cleaning the Fingerprint Reader
Under normal circumstances, you should clean the fingerprint reader once a month, or whenever
necessary.
To clean the fingerprint reader, gently rub the sensor surface with the cloth that is included with the
tablet or any microfiber cloth.
WARNING: Don’t use bleach, solvents, or abrasives. Don’t spray or pour any liquid directly on the
sensor.
Caring for the Tablet Battery
To maximize the performance of the battery, condition the battery once a month. To condition it, run
the tablet on battery power until the battery’s charge level drops below 20%. Then use AC power until it
is fully charged.
Troubleshooting
XSLATE R12 Tablet PCs are thoroughly tested for performance and quality, but occasionally issues can
still occur. If you don’t find the information you’re looking for in this section, go to Xplore Support.
NOTE: Enterprise users should contact their support organization for assistance with resolving tablet,
application, or connectivity issues.
Power Issues
The tablet does not shut down.
An application might have stopped responding. Use the Task Manager to manually stop the
application.
1.
2.
3.
4.
Press the Security button on the left side of the tablet frame.
Select Start Task Manager.
Select the application that isn’t responding.
Tap End task.
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Shutting down the tablet
You can also press and hold the power button for five seconds to force the tablet to shut down.
However, this isn’t recommended. Use it as a last resort.
If the tablet does not shut down after holding the power switch for five seconds, follow this procedure.
1.
2.
3.
4.
Unplug the power adapter.
Remove the battery.
Press the Volume+, Power, and Security buttons simultaneously.
Replace the battery and restart the Tablet PC.
The Tablet will not enter Hibernate mode.
Hibernate mode might not be enabled. Enable hibernation by adjusting the power button behavior
from the Tablet Center.
The Tablet does not return from Hibernate mode while on battery power.
The battery might be depleted. Plug the Tablet PCs power adapter into an AC outlet and into the
Tablet PC.
The power button is blinking but nothing is happening.
The tablet is in Sleep mode. Press the Power button to wake up the tablet.


To power off the tablet completely, you can press and hold the power button for about five
seconds. However, this isn’t recommended.
To power off the tablet under normal conditions, press the Windows Start button, tap Power,
and select Shut down.
The display goes black while the Tablet PC is still turned on.
The possibilities include:



The tablet might have turned off the display to save power. To restore the display, tap the
screen with your finger or the pen.
The tablet might have gone into Sleep mode. Press and hold the Power button for about one
second.
The tablet might have gone into low-battery Hibernation mode. In Hibernation mode, the
power status light is off. Plug the tablet in to AC power, then press and hold the power button
for about one second.
36
Battery Issues
The battery doesn’t last very long (less than four hours).


Hot or cold conditions can adversely affect the battery charge. Use AC power if you are
operating the tablet in these conditions.
Accessory devices such as a DVD player and applications can drain the battery more quickly.
Remove the accessory devices or use AC power if possible.
You can use the Tablet Center to enable the Power Saver Plan.
1. Open the Tablet Center.
2. Tap Power.
3. Select Power Saver from the list of the power plan choices.
Other Tips for Batteries


Condition the battery once a month by using the tablet on battery power and allowing the
battery charge to drop below 20% before connecting the battery to AC power.
The battery might be weakening. Use a different battery if possible.
Display Issues
When I disconnect an external monitor, the desktop area is larger than the Tablet PC display.
The tablet might have expanded the desktop beyond the display area of the Tablet PC display when it
was connected to the external monitor.
1.
2.
3.
4.
Tap Search next to the Start button.
In the Search field, type Projector.
Select Project to a second screen from the list of the search results.
Select the PC screen only option.
The display resolution might not match the native resolution of the LCD screen. You can use
other display resolutions, but you get the best display quality when the display resolution
matches the native resolution of the screen.
For more information on setting screen resolution:
1. Tap Search next to the Start button.
2. In the Search field, enter
Change resolution
3. Tap Change the screen resolution.
37
The display is too dim.
The display brightness might be set too low. Use the Tablet Center to brighten the display.
1.
2.
3.
4.
Open the Tablet Center.
Tap Power.
Tap Advanced.
Move the brightness slider to the desired level.
The display is unreadable or distorted.
The screen resolution and color quality might not be set correctly. Use Windows Display Properties to
reset the display settings.
1. Open the Control Panel by pressing and holding (right-clicking) the Windows Start button and
selecting Control Panel from the pop-up list.
2. Tap Display.
3. Tap Adjust resolution under Display.
4. Change the resolution until the display appears normal.
5. Click OK.
The display driver might have been removed or became corrupted.
Use the Windows Device Manager to reinstall the driver.
1.
2.
3.
4.
5.
6.
7.
Swipe from the right side of the screen and tap Search.
In the search field, type driver.
Select Update device drivers from the search results.
In the Device Manager window, expand Display adapters.
Select the device.
Select Action > Update Driver Software.
Follow the on-screen instructions.
Touch or Pen Issues
The Tablet PC doesn’t respond to the pen I am using.

Use only the XSLATE R12-Series pen with the tablet or the Rugged Digitizer pen on the
Accessories site. The Tablet PC might not respond to other digitizer pens.
When I add an external display, touch input doesn’t appear on the display.
Configuring touch settings on the display.
1.
2.
3.
4.
Open the Tablet Center and highlight Tablet on the left pane.
Tap Tablet PC Settings.
Tap the Display tab.
Tap Setup next to Configure your pen and touch displays.
38
5. Tap Pen input or Touch input, depending upon the type of input you want to use on the
display.
6. Follow the on-screen instructions.
The pen function button does not work

You might not be pressing the button early enough. Try pressing and holding the pen function
button before you touch the pen to the display surface.
The pen function button might be disabled.
1.
2.
3.
4.
To enable it, open the Tablet Center.
Tap Pen and Touch.
Tap the Pen Options tab.
Select the check box besides Use the Pen button as a right-click equivalent.
The pointer on the screen does not align with the pen.
The pen might need calibration.
1.
2.
3.
4.
5.
6.
Open the Tablet Center.
Tap Tablet PC Settings.
Tap the Display tab.
Tap the Setup beside Configure your pen and touch displays.
Tap Pen Input.
Follow the on-screen instructions.
Port and Connector Issues
The tablet does not recognize a USB device.



Windows might take a short time to recognize the USB device. Wait a few moments to see if
the device is recognized.
The device might not be connected properly. Check the connection and make sure that it is
inserted properly into the USB port.
The correct driver might not be included with Windows 8.1. Check the manufacturer’s web site
for a current driver.
The R12 is in its dock, but the tablet does not recognize any accessory devices.

The R12 Tablet PC might not be fully seated in the dock. Remove it from the dock and then seat
it in the dock again.
39
Network Issues
The wireless adapter keeps connecting even when not desired.
Disable the desired wireless adapter from the Tablet Center.
1. Open the Tablet Center.
2. Tap the Wireless Settings button in the Tablet Center.
The Windows Network & Internet menu opens.
3. Tap the wireless network you want to disable and tap Disconnect.
I cannot connect to a wired Ethernet network.
To connect to an Ethernet network, your R12 must be connected to an XSLATE R12-Series Docking
Station. The Ethernet port for the R12 is on the back of the dock. (You can also use the Y-cable that is
sold separately.)



The connection might be loose. Remove the Ethernet cable and reconnect it.
The Ethernet network might be experiencing problems. Check with someone near you to
determine if he or she has network access.
Replace the Ethernet cable.
Wi-Fi Issues
Your R12 might not have located a Wi-Fi network.
1.
2.
3.
4.
Open the Tablet Center and tap Wireless Settings.
Make sure that the switch for Wi-Fi is On.
Select the network that you want from the list of available networks.
You might not have access to the network. Obtain a user name and password from a network
administrator.
5. The security settings in your tablet might prevent a connection. For example, the network
might not be broadcasting the network name (SSID) or encryption might be required. Check
with your system administrator.
Bluetooth Issues
I cannot connect to a Bluetooth device.
Make sure that Bluetooth power is on.
1. Open the Tablet Center, and tap Power in the left pane
2. Make sure that the switch beside Bluetooth is On.
Power is now on for Bluetooth connections.
40
3. Close the Tablet Center.
Make sure that your tablet is discoverable by other Bluetooth devices.
4. Swipe in from the right side of the screen and tap All Settings.
5. Tap the Devices tile in the Settings menu.
6. Tap Bluetooth in the left pane of the screen.
7. Make sure that the Bluetooth switch is On.
8. Check to see if you can now connect.
Make sure that the other device is discoverable.
Note: Your Bluetooth device might be out of range. The Bluetooth devices are designed for shortrange communication and can connect at distances up to 33 feet (10 meters). Also check the battery
charge level on the device.
No other Bluetooth device can detect the R12 tablet.
Make sure that your R12 is visible to Bluetooth devices by using the Bluetooth Settings form.
Shortcut: If you have a Bluetooth icon on your taskbar, you can press and hold it and then tap Open
Settings to access the Bluetooth Settings form.
1. To make your Tablet PC visible to other devices, tap the Windows Start button in the lower left
of the screen.
2. Tap Settings on the Start menu.
3. Tap Devices on the Settings menu.
4. Tap Bluetooth in the left pane
5. At the bottom of the right pane, tap More Bluetooth options.
6. Turn on the check box labeled Allow Bluetooth devices to find this PC.
Bluetooth Wireless Tips
Xplore Technologies® and its Bluetooth® partners have worked to ensure a positive experience with
this technology and to ensure Bluetooth interoperability. In doing so, we have found the following
issues:
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





Interference
If you’re running Bluetooth and Wi-Fi® at the same time, interference can affect the Bluetooth
performance. This is most noticeable if:
–You try to transfer large amounts of data, such as with file transfers.
–Several Bluetooth devices are operating in an office simultaneously.
Speech Recognition
Bluetooth audio has not been fully developed for speech recognition. Therefore, for speech
recognition, we recommend that you not use a Bluetooth wireless headset.
Disconnection
Some Bluetooth devices disconnect when they go into power-saving mode. Most devices
automatically reconnect when they become active again.
Incompatible drivers
If you attempt to install other wireless headset or other audio drivers, such as Bluetooth or USB,
over the Tablet PC audio drivers, a malfunction of the Tablet PC audio system might occur,
because the drivers might not be compatible.
Interoperability
If you are having issues with interoperability of Bluetooth devices, contact the manufacturer of
your Bluetooth device and check its compatibility with the Bluetooth software installed on your
Tablet PC.
Security
Bluetooth devices use a passkey to create a secure connection between the Tablet PC and the
Bluetooth device. Although the passkey exchange helps to secure your data, Bluetooth wireless
technology shouldn’t be considered completely secure.
Audio Issues
No sound is coming from the built-in or external speakers.



Ensure that nothing is connected to the audio in/out port. Connecting headphones or external
speakers disables the built-in speaker.
The volume might be set too low or muted. Swipe in from the right, tap the speaker icon, and
adjust the volume setting. You can also use the volume buttons on top of the Tablet PC to turn
the volume up or down.
The integrated audio components might have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio might stop working. If
this happens, reinstall the audio drivers. After you install these, if you still have issues with
audio, contact your system administrator or service provider.
System Issues
The tablet seems to be operating slower than usual.


Reboot the tablet.
The hard drive might be full or nearly full. You can free up space on your drive. Type disk
cleanup in the search field and then select Free up disk space on this PC from the search
results.
42

Unlike a traditional hard disk drive (HDD), a solid state drive (SSD), such as the one installed in
the XSLATE R12, does not perform better with traditional HDD defragmentation. Using
traditional defragmentation simply adds unnecessary wear to the SSD. It is recommended that
you disable any automatic or scheduled defragmentation utilities on your tablet.
I want to make my tablet run faster.


Change the Power plan to High Performance from the Tablet Center.
These setting can be accessed from the Power screen.
In the Choose a power plan field, choose High Performance.
Adjust your Windows performance settings. Type performance in the search field and then
select Adjust the appearance and performance of Windows.
XSLATE R12 Spec Sheet Information
PROCESSOR / CACHE
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
Intel Core i7-7500U
o i7-7500U, 2.7 GHz with turbo frequency to 3.5 GHz, 4 MB SmartCache, 2 cores (4
threads)
Intel Core i5-6200U
o I5-6200U, 2.3GHz with turbo frequency to 2.8 GHz, 3MB SmartCache, 2 cores (4
threads)
OPERATING SYSTEM
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
Windows® 10 64-bit
Windows® 8.1 Pro 64-bit
o Available on i5-6200U only
Windows® 7 Professional 64-bit
o Available on i5-6200U only
DURABILITY
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MIL-STD-810G tested
o Multiple 4’ Drops
Class I Division 2 for Hazardous Locations
IP54 (Water, dust and splash resistant)
Corning® Gorilla® Glass 4
Magnesium-alloy internal frame
Rubberized enclosure
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DISPLAY
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12.5” Wide Viewing Angle Display
Full-HD Resolution (1920 x 1080)
800 Nit Display Brightness
Anti-Smudge + Anti-Reflective View Anywhere Display
Capacitive 10-Point Touch
Wacom Digital Pen Input
Intel Display Power Saving Technology (DPST)
Ambient Light Sensor
GRAPHICS
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Intel HD Graphics 520
AUDIO CONTROLLER
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•
Intel® High Definition Audio
Realtek® HD Codec
SYSTEM MEMORY
•
8 GB DDR4 2100 MHz SDRAM memory
SYSTEM STORAGE
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•
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128 GB SSD
256 GB SSD
512 GB SSD
INTEGRATED COMMUNICATIONS
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Intel® Dual Band Wireless-AC 8260 Wi-Fi plus Bluetooth® 4.2
Optional Internal Wireless (1 expansion slot)
- Sierra Wireless EM7455 (NA and EU) 4G LTE with GNSS (GPS + GLONASS + Beidou)
or
- Sierra Wireless EM7430 (APAC) 4G LTE with GNSS (GPS + GLONASS + Beidou)
or
-
Navisys Technology GE-730/u-blox 7 GPS with SBAS (WAAS, EGNOS and MSAS)
AUDIO
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•
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RealTek noise cancellation
Multi-directional array microphone
- 3 microphones (2 front facing array mic’s and 1 rear facing mic)
2 Integrated speakers
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I/O PORTS
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Docking connector
USB 3.0 port
3mm Audio I/O jack
HDMI port
Micro-SD Card Slot
Micro-SIM Card Slot (3FF)
Optional RS232 True Serial Port via Dongle
Optional RJ45 Gigabit Ethernet Port via Dongle
EMBEDDED I/O
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•
•
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8.0 Megapixel camera (rear-facing)
2.0 Megapixel camera (front-facing)
Optional 1D/2D Barcode Reader via SlateMate®
Optional 13.56 HF RFID with read/write capability via SlateMate®
9 Axis MEMS sensor (Accelerometer, eCompass, Gyroscope)
SECURITY
•
•
•
Integrated Fingerprint Reader
TCG Trusted Platform Module (TPM) 2.0
Optional Integrated CAC / Smart Card Reader
DIMENSIONS
•
12.93” x 8.17” x .75” (328.5 mm x 207.5 mm x 19 mm)
WEIGHT
•
2.9 lbs. (1.34 kg)
BATTERY
•
•
Battery life over 9 hours
Hot swappable Lithium Ion Standard battery with 45 WHr capacity
BATTERY CHARGE TIME
•
2.5 hours (Tablet PC on/off)
POWER SUPPLY
•
•
Input Voltage: 19V with AC Adapter
5.5 mm x 1.7 mm barrel jack
WARRANTY


3-year standard coverage included
Extended Warranty & xDefend Programs Available. Please Contact Sales or Visit Warranties for
Further Information.
45
STANDARDS
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•
ACPI 5.0 compliant
UEFI BIOS
SOFTWARE
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xCapture Pro™ by Xplore® Camera App
RFID Sample Reader
Barcode Reader
Xplore Dashboard (Windows 7)
Know Your Tablet (Windows 8.1)
Pen and Touch Enabled BIOS Setup
Infineon TPM 2.0
Xplore Tablet Center (Windows 8.1)
Microsoft Office - Trial Version (Windows 10)
ENVIRONMENTAL
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Tested to MIL-STD-810G Standards
Operating Temperature: -10 °C to 55 °C / 14 °F to 131 °F
Storage Temperature: -30 °C to 70 °C / -22 °F to 158 °F
Transit Drop - Operating: 4’ (1.22 M) Drop Direct to Plywood over Concrete while System is
Operating, 26 Drops
Vibration: Minimum Integrity Non-operating, US Highway Truck and Composite Wheel
Operating
Shock: 20G Operating, 40G Non-Operating
Humidity: 23 °C to 60 °C / 73 °F to 140 °F, 95% Non-Condensing, 10 Days
Water Proofness: Fig 506.5, 140L/hr, per sq/m, 15 Minutes
Wind Driven Rain: Fig 506.5, 40 MPH Wind, 30 Minutes Per Side
Blowing Sand: 20M/S, rate 1.1g/m3 (+/-.3g) at High Temperature of 60 °C
Blowing Dust: Velocity 8.9M/s Dust Concentration 3.9 g/m3 at High Temperature of 60 °C
Temperature Shock: -30 °C to 70 °C / -22 °F to 158 °F within 15 Minutes
Contamination by Fluids: 50/50 Solution of Water and Bleach, 50/50 Solution of Water and
Hydrogen Peroxide, Diesel Fuel, Mineral Based Oil, Lysol Disinfectant, Denatured Alcohol,
Isopropyl Alcohol
Altitude: 40,000 ft. (12,192 M) Operating, 50,000 ft. (15,240m) Non-Operating
IEC INGRESS TESTING
•
IEC (60529) Ingress Tested to an IP54 Standard
REGULATORY
THIS INFORMATION TECHNOLOGY EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISION 2,
GROUPS A, B, C, AND D T5 OR NON-HAZARDOUS LOCATIONS ONLY; AVERTISSEMENT - CET
ÈQUIPMENT INFORMATIQUE CONVIENT Á UNE UTILISATION AUX EMPLACEMENTS DE CLASSE I,
DIVISION 2, GROUPES A, B, C, ET D T5 OU AUX EMPLACEMENTS NON DANGEREUX SEULEMENT.
46
Hazardous location minimum and maximum temperatures, -20°C to 40°C.
PRODUCT SAFETY
•
•
•
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UL/CSA 60950-1, 2nd Ed.
IEC/EN 60950-1:
AS/NZS 60950-1, 2nd ED.
LVD Directive 2014/35/EU
NOM 019
ANSI/ISA 12.12.01 (Hazardous Location)
SAR
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•
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FCC OET 65 Supplement C
CAN/CSA RSS-102
ESTA EN50392
ENVIRONMENT
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•
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•
California Proposition 65
California Energy Commission, Battery Charging Systems
RoHS 2 Directive 2011/65/EU
WEEE Directive 2012/19/EU
Battery Waste Directive 2013/56/EU
EN 62623:2013 ( ErP Lot 3 / Lot 26)
NMX -1-122-NYCE-2006 (Mexico Energy Consumption)
EMC
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•
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EMC Directive 2014/30/EU
FCC Part 15 B, Class B
CAN/CSA ICES -003, Class B
EN55022 (CISPR 22), Class B
EN55024 (CISPR 24)
EN61000-3-2
EN61000-3-3
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