User’s
MANUAL
.com
ALARMS CAMERAS ACCESS
welcome-Foxsecur
fri
2:52 am
4280 Metropolitain East, Suite 20
St. Leonard (Quebec)
H1S 1A2
fax: 514-593-6595
Service: 514-327-4942
Central Station: 514-990-4942
info@foxsecur.com
Silencing an Alarm
All/ Perimeter and Home/ Away Systems
While the alarm bell or siren is sounding, enter your user code.
The keypad displays DISARM SILENCE.
Select SILENCE to stop the bell or siren.
This does NOT disarm the system.
If your system is programmed to send an Abort (alarm cancel)
report to the central station, the keypad displays ALARM
CANCELLED the next time the panel is disarmed, if it is disarmed
before the bell cutoff time expires.
2
What to do when a trouble tone is sounding?
You can silence the trouble tone by pressing any key.
This only silences the keypad and does not correct
the condition that originally caused the problem.
About Your Security System
Your system is designed with your safety and comfort in mind. It
uses the latest in computer technology to create the most
advanced, user-friendly security and access control system
available
The system combines ease of use with a simple to understand
keypad display to offer the full range of features requested by
today’s security system owners. It can protect both the interior and
perimeter of your home or business while you are away or just the
perimeter when you are inside, giving you a wall of security and
peace of mind.
You can turn portions of your protection on or off at any time by
pressing a few keys. You can add, delete and change personal user
codes at any time or check the status of all protection devices in the
system.
A Note About False Alarms
One of the most important concerns facing the security industry
today is false alarms. The accidental dispatching of police and fire
emergency places others in jeopardy by limiting the response
capability of those emergency service units.
As part of our commitment to reducing false alarms, we would like
to encourage you to read this guide thoroughly. All the information
contained here can help you quickly and comfortably learn the
system operation.
Test Your System Weekly
It is recommended that you test the burglary portion of your system
at least once each week. Testing should involve an active test of all
doors, windows and motion detectors connected to your system. If
your system also has fire protection, call the service department to
find out how this portion of your system should be tested.
Refer to the System Test section of this guide for instructions on
testing the burglary portion of your system.
3
DMP Keypads
Your system may have one or more easy to use LCD 32-Character
keypads that allow you to properly operate the system.
Thinline™ Keypads
Clear Touch™Keypads
Thinline™ Keypad
Thinline™ Keypads: The Select Keys
There are four keys under the display called the Select Keys. These
keys are one of the features that make your system so easy to
operate. They allow you to make selections by pressing the Select
Key under a choice shown in the display.
Note:
For the purposes of this guide, when instructed to
press the first Select key, press the far left Select key;
the second Select key is the second from the left; the
third Select key is second from the right; and the fourth
Select key is the far right key.
4
32-Character Display
Power LED
ABC PRINTING
FRI
2 : 51 AM
Armed LED
Select Keys
1
2
3
4
5
6
7
8
9
0
CMD
Data Entry Digit Keys
COMMAND Key
Back Arrow Key
ClearTouch™ Keypads
AC Power/ Armed LED
32-Character
Display
with
4-Touch
Select
Areas
Data Entry
Digit Keys
F R II
Note:
For the purposes of this guide when using
ClearTouch™ Keypads, when instructed to press the
first Select Area, touch Select Area 1; the second
select area touch Select Area 2; third select area
touch Select Area 3; and the fourth select area touch
Select Area 4.
2 : 51 AM
AC Power/ Armed LED
The LED indicates the Power and Armed status of the panel.
Depending on the operation, the LED displays in Red or Blue as listed
in the table.
Logo Icon
Three Panic Icons Back Arrow Key COMMAND Key
ClearTouch™ Keypads Select Areas
There are four Select Areas in the
display. These Select Areas are one
of the features that make your
system so easy to operate. They
allow you to make selections by
touching the area to choose the item
in the display.
Select Area 2
Select Area 1
Select Area 3
Select Area 4
32-Character Display
COLOUR & ACTIVITY
LED OPERATION
Blue Steady
Panel Disarmed, AC Power OK, Battery OK
Blue Blinking
Panel Disarmed, AC Power OK, Battery Fault
No Light
Panel Disarmed, AC Power Fault, Battery OK
Red Steady
Panel Armed, AC Power OK, Battery OK
Red/ Blue Alternate
Panel Armed, AC Power OK, Battery Fault
Red Blinking
Panel Armed, AC Power Fault, Battery OK
5
Common Keys on All Keypads
Data Entry Digit Keys
These keys allow you to enter your user code when arming or
disarming or enter other information into the system.
COMMAND (CMD) Key
The COMMAND key allows you to advance through the keypad
displays, User Menu or complete a data entry function.
Back Arrow (
) Key
The Back Arrow ( ) key is used to go back through the keypad
displays while operating your system. Press the Back Arrow key to
back up through the list of functions in the User Menu or to erase the
last character you entered.
Thinline Keypads
Press and hold the two Select keys adjacent to the desired icon for 2
seconds, until a beep from the keypad is heard.
Top Row Select Keys
Police
syeKclSwoRpT
Emergency
Fire
Thinline™/Aqualite™ Keypad Panic Keys
Clear Touch™ Keypads
Touch the icon for 2 seconds until a beep is heard.
Top Row Select Keys
Panic Functions
Your keypad may be set up to send a Panic, Emergency or Fire report
to the central station. This function is optional. If this option is
programmed for your keypad, icons display below the top row
Select keys/areas.
6
Police
Emergency
Clear Touch™ Keypad Panic Icons
Fire
User Options
The User Options allow you to make adjustments to your keypad to
best fit your environment and needs.
On Thinline™ keypads:
To access the User Options portion of the keypad, press and hold the
Back Arrow and COMMAND keys for two seconds. The keypad
display changes to SET BRIGHTNESS. Press the COMMAND key to
display the next option or the Back Arrow key to exit.
On Clear Touch™ keypads:
To access User Options, touch and hold the center of the logo in for
two seconds. The display changes to SET BRIGHTNESS. Touch the
COMMAND (CMD) key to display the next option or touch the Back
Arrow ( ) to exit the User Options function.
Backlighting Brightness
At the SET BRIGHTNESS display, use the left Select key to lower the
keypad brightness. Use the right Select key to increase the
brightness.
On Clear Touch™ keypads the user selected brightness may be set
to off which allows the glass graphic display to turn off (clear glass).
Simply touch the glass anywhere and the backlight illuminates at
one-half (½)brightness.
Internal Speaker Tone
Set the tone of the keypad internal speaker. At the SET TONE display,
use the top left Select key to make the tone lower. Use the right
Select key to make the tone higher.
Volume Level
Set the volume level of the keypad internal speaker for key presses.
During alarm, trouble, and prewarn conditions, the volume is always
at maximum level. At SET VOLUME LEVEL, use the left Select key to
lower the keypad volume. Use the right Select key to raise the
volume.
Model Number
The keypad model number, program version, and date display, but
cannot be changed.
Keypad Address
The current address assigned to the keypad displays, but cannot be
changed. Press the Back Arrow key to exit the User Options
function.
NOTE: If the brightness level is lowered, it temporarily
reverts back to maximum intensity whenever a key is
pressed. On Thinline™ keypads this sets the LCD display, AC
LED and the Green keyboard backlighting brightness level.
7
What to do when the trouble tone sounds
You can silence the trouble tone by pressing any key.
This only silences the keypad and does not correct the
condition that originally caused the trouble.
Try Again
The user code you entered is not recognized by the system.
Check the user code and try again.
Invalid Code
The user code you entered is considered invalid by the system.
System Trouble or Service Required
There is an electronic failure in your system.
Contact the service department as soon as possible.
Zone Status
To display the status of a particular zone, enter the zone number
followed by the COMMAND key when the keypad displays the
Status List.
Armed Status
With Armed Status, the keypad displays the current armed
condition of areas within your security system.
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Keypad Displays
When
HOME MODE ON
The perimeter areas is armed in a
Home/Away system
PERIMETER ON
The perimeter is armed in an
ALL/Perimeter system
ALL SYSTEM ON
All areas are on.
SLEEP MODE ON
The perimeter and interior areas are
on but the bedroom area is off.
Also, for keypads that include an Armed LED, the Armed LED is ON
steady anytime a burglary protection area is armed and OFF when
ALL areas are disarmed.
Exit Error
This is an automatic panel function that prevents an alarm from
occurring if an exit door does not close all the way after the system
is armed. For example, if the front door is left ajar upon exit and the
exit delay time expires, the system attempts to arm the front door
zone but recognizes the open condition. The system sounds the
alarm sirens for two seconds to alert you of the condition.
If the open condition is not corrected, the system sends an Exit Error
report to the central station and force arms the door. If the door
closes at a later time, it is included back into the system.
The Exit Error feature allows the central station to acknowledge the
arming error without dispatching the police on a false alarm.
How Your System Operates
Sleep (Bedroom): Perimeter and Interior
Arms all areas except those near bedrooms and nighttime areas
Your system has been programmed to operate in one of two modes:
All / Perimeter or Home / Sleep / Away.
All / Perimeter
Your burglary protection is divided into two areas:
Interior and Perimeter
Perimeter
Arming is for when you are staying inside but want the comfort of
knowing the exterior doors and windows are armed. Perimeter
arming allows you to move freely about inside without setting off
any interior alarms.
All arms both the Perimeter and the Interior of the system. You want
to arm both of these areas when leaving the building and no one is
left inside.
Home/Sleep/Away
Your burglary protection is divided into two or three areas:
Perimeter, Interior and Bedrooms.
Home(Perimeter)
Arming is for when you are staying inside but want the comfort of
knowing the exterior doors and windows are armed.
nt address assigned to the keypad displays, but cannot be changed.
Press the Back Arrow key to exit the User Options function.
Away (All): Perimeter, Interior and Bedrooms
Arms all three areas for when you leave the building and no one is
left inside.
Regardless of which mode is programmed, much of the operation is
similar. Throughout this guide, any differences between the
systems are noted for your convenience.
Arming Functions
During arming, the system verifies that all doors, windows and other
protection devices to be armed are in normal condition. If everything
is normal, the system arms. If there is a problem on one or more
burglary zones, the keypad displays the problem and allows you to
correct the problem or bypass those zones.
9
Arming and Disarming
System Ready/ System Not Ready Keypad Displays
When all zones in the system are in a normal condition, the keypad
displays SYSTEM READY. If there are one or more zones that are not
in a normal condition, the keypad displays SYSTEM NOT READY.
Pressing any Select key during this display shows the zone name
allowing you to investigate the problem.
Arming an All/ Perimeter System
1. Enter your code. The keypad displays PERIM ALL.
2. Select PERIM to arm the Perimeter area only.
3. Select ALL to arm both the Perimeter and Interior areas.
4. The keypad displays zones that have been bypassed prior to
arming and zones that are now in a faulted condition.
5. At this point you can force arm or bypass any faulted zones.
A zone that is force armed is restored into the system if it
later returns to normal.
A bypassed zone remains bypassed until the system is
disarmed.
See steps 5a through 5d.
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5a. If a problem exists on any zones, the zone name and
problem display followed by: OKAY BYPASS STOP.
5b. Select OKAY to force arm the zone(s) before arming.
5c. Select BYPASS to bypass the zone(s) before arming.
5d. Select STOP to stop the system from arming. Correct
the zone problem(s) and return to step 1.
6. The keypad displays PERIMETER ON if only the perimeter is
being armed and ALL SYSTEM ON if both the perimeter and
interior are being armed.
7. The keypad next displays EXIT: ##INSTNT and begins to
count down the number of seconds remaining for you to
exit. When the delay expires, all zones are armed.
8. You can select INSTNT while EXIT: ##INSTNT displays to
immediately arm all zones and make them instant. The
keypad displays INSTANT. When you select INSTANT, any
entry/exit zone that trips immediately activates an alarm
and the exit delay countdown immediately stops.
9. When the system is fully-armed, the keypad displays
PERIMETER ON for perimeter arming and ALL SYSTEM ON
for perimeter and interior arming.
Bypass Zones
Zone Monitor (chime)
User Code Level: Master or Standard
Function: Allows you to bypass a zone prior to arming the system.
User Code Level: Master and Standard
Function: Allows the system to monitor selected disarmed zones
(doors, windows, or motion detectors). When a monitored zone trips,
the keypad sounds a tone and displays the zone name. This is an ideal
feature for monitoring door zones to tell when someone comes in or
goes out and for system testing.
Bypassing is usually done when a zone cannot be restored to normal
and you want to arm the system. Once bypassed, the system does
not respond to any activity on the zone.
A zone can be bypassed only while it is disarmed. Since Fire, Panic,
Emergency and Supervisory zones are always armed, they can
never be bypassed.
The Bypass Zones function can also be used to restore a bypassed
zone back into the system. This can only be done while the zone is
disarmed.
Your system may be pre-programmed at installation to send a
bypass report to your central station when Bypass Zones is
selected.
Using the Bypass Zones Function
1.
2.
3.
4.
5.
Access the User Menu.
Press the COMMAND key until BYPASS ZONES? displays
Press any Select key. The keypad displays ZONE - RST BYPS.
To reset a zone, enter the zone number and Select RST.
To bypass a zone, enter the zone number and Select BYPS.
11
Using the Zone Monitor Function
1. Access the User Menu
2. Press the COMMAND key until ZONE MONITOR? displays.
3. Press and Select key. The keypad displays PERIM ALL NBR.
4. Select PERIM to place all disarmed perimeter zones into
Zone Monitor.
4a. The keypad displays PERIM? ADD RMV
4b. Select ADD to add all perimeter zones to Zone Monitor.
4c. Select RMV to remove all perimeter zones.
5. Select ALL to place all disarmed zones into Zone Monitor.
5a. The keypad displays ALL? ADD RMV.
5b. Select ADD to add all disarmed zones to Zone Monitor.
5c. Select RMV to remove all disarmed zones.
6. Select NBR to enter a specific zone number for zone monitor.
7. If NBR is selected, the keypad displays ZONE: -ADD RMV
7a. Enter any zone number and select ADD to add this zone.
7b. Enter any zone number and select RMV to remove the
zone.
8. The zone number automatically disappears and a new zone
number can then be entered. See step 7.
12
You can place any combination of disarmed zones in Zone Monitor
but only the most recently tripped zone displays. The displayed zone
name clears automatically after a short time or when the zone is
armed.
Zone Monitor does not function while the system is armed but a zone
placed into the Zone Monitor is still monitored when the system is
disarmed.
Using Zone Monitor as part of your weekly system test.
After using the System Test function, place all zones in Zone Monitor.
Starting at the front door, walk around and open and then close each
door and window. You should hear the keypad beep each time. The
keypad also displays the name of each zone as its device is opened.
Once all protected doors and windows are tested, walk in front of
each motion detector and trip any other protection devices on the
system. The keypad should beep to confirm their operation. If at any
time during your weekly testing a device does not cause the keypad
to beep, call the service department for assistance.
User Codes
User Code Level: Master only.
Function: Allows you to add or delete a user from the system or
change their user code or authority level.
User Code Characteristics: There are three characteristics
associated with each user code that define its capabilities within the
system.
CHARACTERISTIC
EXAMPLE
User Number
User Code
Authority Level
12
3456
Master
User Number
Your system supports 64 users. Each user is numbered from 1-64.
This number identifies them to the system and can be transmitted to
the central station (if your system is monitored) when they arm or
disarm the system.
User Code
64 users also have a Fox 4-digit DMP 40 Panel user code they enter
into the keypad when arming and disarming. This user code is kept
secret from other users and is not transmitted to the central station
when they arm or disarm.
Authority Level
The user is also assigned a level of authority (Master or Standard)
by the person administering the system to determine the functions
the user can access.
The table below lists system functions users are allowed to access
based on the authority level assigned to their codes at the time they
are added to the system.
User Menu Option
Arm and Disarm
User Check-in
Zone Activity Check
Sensor Reset
Outputs On/Off
Bypass Zones
Zone Monitor
System Test
User Codes
Set Time
Display Events
Service Request?
Standard
Y
Y
Y
Y
Y
Y
Y
Y
Y
-
Master
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Note: A User Code cannot begin with zero. Users enter
only their own user code when operating the system.
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Adding User Codes
7a. TEMP CODE
NO
YES.
Select NO to make this a permanent user code.
User Code Level: Master only
1. Access the User Menu
2. Press the COMMAND key until USER CODES? displays
3. Press any Select key. The keypad displays ADD DEL CHG.
Select YES to make this a temporary code. The keypad
displays TEMP DAYS: -. Enter the number of days (1 to
250) that the temporary user code can operate. Default
is seven days. Temporary users are deleted from the
system at 12:00 am on the last day. You can delete a
Temporary user code at any time before the
programmed period ends.
4. Select ADD to add a new user code.
5. At the USER NUMBER: - prompt, enter a user number and
press COMMAND
6. The displays changes to CODE NO:. Enter the four-digit user
code and press COMMAND.
This is the number the user enters each time they arm,
disarm, or make changes to the system.
If the code you entered is already in use, or is a code used
internally by the system, the keypad displays ALREADY IN
USE. You must enter a different four-digit user code.
14
7b. ARM ONLY
NO
YES
Select NO to allow this user to arm and disarm the
system and access all Standard level functions in the
User Menu.
Select YES to restrict this user to arming only.
(The Arm Only user code can bypass zones not in a
normal condition at the time of arming.)
7. The display changes to MASTER? NO YES. Select YES to
make this a Master user level with the authority to access all
User Menu functions.
8. After you complete your selections, the keypad displays
USER # ADDED.
Select NO to make this a Standard user level. The following
options can then be selected.
9. Press the Back Arrow key once to add another user or twice
to exit the Use Menu.
Changing User Codes
Deleting User Codes
User Code Level: Master only.
User Code Level: Master only.
1.
2.
3.
4.
5.
6.
7.
Access the User Menu
Press the COMMAND key until USER CODES? displays.
Press any Select key. The keypad displays ADD DEL CHG
Select CHG to change a user code.
At the USER NUMBER: - prompt, enter the user number to
change and press COMMAND.
The display changes to CODE NO: * * * *.
Enter the new user code.
If the code you entered is already in use, or is a code used
internally by the system, the keypad displays ALREADY IN
USE. You must enter a different four-digit user code.
If you are changing a code other than your own, the
keypad next displays MASTER? NO YES.
Select YES if you want this user to have a Master authority
level.
Select NO if you want this user to have a Standard
authority level. If you select NO, refer to item number 7 in
the Adding User Codes section on the previous page.
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any Select key. The keypad displays ADD DEL CHG.
4. Select DEL to delete a user code from the system.
5. At the USER NUMBER: - prompt, enter the user number you
want to delete and press COMMAND. The display changes
to USER # DELETED.
6. The display then changes back to USER NUMBER: -for you
to delete another user. Press the Back Arrow key twice to
exit the User Menu.
Note: Changing a user code does not change the user
number. User number 2 may have their code changed from
1234 to 5678 but they are still user number 2.
15
Date and Time
User Code Level: Master only.
Function: Allows you to change the current date and time displayed
on the keypad and used by the system for Display Events.
Setting the Date and Time
16
1.
Access the User Menu
2.
Press the COMMAND key until TIME? displays. Press any
Select key.
3.
The keypad displays the current day and time. Press the
COMMAND key to display the current date. Press the
COMMAND key again to make any changes.
4.
The keypad displays TIME DAY DATE. Select TIME
change the time. The keypad displays-: AM PM. Enter
the current time and select AM or PM.
5.
The display changes back to TIME DAY DATE.
6.
Select DAY to change the day of the week. The keypad
displays SUN MON TUE WED. If the current day does
not display, press the COMMAND key. Select the correct
day.
7. Select DATE to change the date.
The keypad displays:
MONTH: Enter up to two digits for the month.
Press COMMAND.
DAY: Enter up to two digits for the day.
Press COMMAND.
YEAR: Enter up to two digits for the year.
Press COMMAND.
The display returns to TIME DAY DATE.
Press the Back Arrow key to exit the User Menu.
Arming & Disarming an
All/Perimeter System
Press COMMAND. The keypad displays PERIM ALL (when arming)
or DISARM? Select the option. The keypad displays ENTER CODE: Present your card to the reader. Once the system validates the card,
if you choose PERIM only the perimeter arms. If you choose ALL,
both areas arm. If programmed on a 32-character keypad, ALL is
automatically chosen for you after a short delay. All armed areas
disarm automatically.
ABC SECURITY
ARM
DISARM
Arming & Disarming a Home/ Away System
Present your card to the reader. If the system is armed, once the
system validates the card, all areas are disarmed.
If the system is disarmed when you present your card, once the
system validates the card, all areas are armed in the AWAY mode.
Entry Delay
All Systems - Once the protected door is opened and the entry delay
starts, the keypad displays ENTER CODE: -. Present your card to the
reader and once validated, the system disarms all areas and
activates the Door Strike relay. See Arming and Disarming above.
ABC SECURITY
ENTER CODE: -
Access Reader for User Menu Access
You can also use a card reader to access the User Menu when
MENU? NO YES displays.
17
Arming a Home/Away or
All/Perimeter System
1.
Press the ON button once to arm the Perimeter burglary
protection. The keypad will emit a single beep to confirm
arming. The Perimeter arms and all non-priority zones not
in a normal condition are force-armed.
2.
After a single beep, press the ON button a second time to
arm the Interior burglary protection. The keypad emits two
beeps to confirm arming.
3.
After the two beeps, pressing the ON button in
Home/Sleep/Away systems arms in SLEEP MODE. When
armed in sleep mode the zones assigned to the bedroom
area are not armed. The keypad emits three beeps to
confirm arming.
Disarming a Home/Away or
All/Perimeter System
Press the OFF button once. The keypad emits a single two-second
beep to confirm disarming.
18
Using the ALERT Buttons
Pressing the two ALERT buttons simultaneously sends a Panic
alarm to the panel. If your system is monitored by a central station,
the proper authorities are notified of the alarm.
Common Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct
the problem. In many cases, you need to call a service person to correct the problem. Displays not discussed here indicated your service
representative should be called.
Message
Keypad Tone
Meaning
Possible Solutions
INVALID CODE
No
User code you entered not recognized by system
Check user code and try again
AC TROUBLE
Yes
System not getting proper power
Contact service if other electrical
devices in home not working
BATTERY TROUBLE
Yes
Battery either low or missing
Contact service person
PHONE LINE TROUBLE
Yes
Problem with panel phone circuit
Contact service person
SYSTEM TROUBLE or
SERVICE REQUIRED
Yes
Problem with one or more components in system
Contact service person
SYSTEM BUSY
No
System performing another task with higher priority
Wait a few moments for system to
complete the task.
Contact service if problem remains.
4-WIRE BUS TROUBLE
No
No supervised device on the bus.
Voltage is low or there is an open yellow wire
Two devices share same address.
Contact service person
TRANSMIT FAIL
Yes
Panel has attempted to communicate with central
station ten times and has not succeeded.
Make sure your telephone line is
working properly. Contact service if
problem remains.
NON-POLLED ADDRESS
770
Keypad
Only
Keypad is set to an invalid address.
Contact service person.
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