Repairs & Redecoration Charges 2017-18
Unite Students is committed to providing you with a great, hassle-free accommodation experience.
Therefore, our promise to you is that we will:


Fix any items that are faulty
Replace items that have been damaged through reasonable wear and tear during your stay.
In return we ask that you look after the property and your
surroundings, letting us know of any issues as soon as you know
about them. You can raise a maintenance request on your Unite
Students homepage or by downloading the MyUnite app
(available from the Google and Apple app stores). Alternatively
you can pop down and see us at reception.
Where items have been damaged or misused, we will need to
repair or replace them and therefore we reserve the right to
charge you for this. Where we incur charges for replacement
items or need to appoint external contractors we will pass these
costs on to you but we promise to charge you no more than
what it costs us. Where charges have been applied after you
have checked out, then we will let you know by email what
we’ve charged for and return any remaining deposit to you.
Did you know?
Your deposit is protected under the
Tenancy Deposit Protection Scheme
(TDPS), a Government approved
scheme. The scheme helps you to
recover your deposit in the event
deductions are made at the end of
your tenancy, unless we can prove a
legal entitlement to withhold the
deposit. If you disagree with the
deduction you can raise a deposit
dispute as the scheme offers a free,
independent resolution service. More
information can be found at
unitestudents.com.
All Areas
We will always endeavour to repair any damaged items before we replace them. The price you will be charged is
dependent on the amount of time required to resolve the issue as well as any material costs.
Redecoration
We will appoint a painting contractor to repair and repaint walls with typical charges as follows:
-
£46 for one wall
£104 for a whole room, including ceiling
£78 for a corridor
£124 for a kitchen
£124 for a studio
NB. The price you will be charged is dependent on the
size of the room and the amount of work required.
Doors & fittings
Replace fire door
Replace boiler cupboard
Replace door handle
Replace door hinges
Replace automatic door closer
Replace/repair Yale lock
Replace/repair Vingcard/DV lock
Replace/repair Varifree/NSP lock
Replace flat/room number/letter
Replace spy hole – small
Replace spy hole – large
Replace door stop
From £71
£40
£6
£10
£50
£41
£145
£299
£23
£16
£29
£1
Flooring
We will always endeavour to clean your carpet /vinyl
before we replace it.
Where we need to replace your flooring we will charge
you at a rate of £25 per square metre for carpets and
£33 per square metre for vinyl.
The price you will be charged is dependent on the size of
the room and the precise specification of the flooring.
Ceiling tiles are charged per tile as follows:
1200mm x 600mm - £15.50, 600mm x 600mm - £13
Lighting
Replace non-LED light fitting
Replace LED light fitting
Light shades
Light bulb LED
Light switch
£23
£74
£4
£19.50
£0.50
Windows & curtains
Re-glaze window (per sqm)
Replace window restrictor
Replace curtain rail
Replace curtains
£100
£18
£20
£60
Flat Entrance & Corridors
Replace/repair electrical panel
Replace entry phone
£89
£55
Bedroom
Bed & Mattress
Replace double bed base
Replace ¾ bed base
Replace single bed base
Replace double mattress
Replace ¾ mattress
Replace single mattress
Replace over bed reading light
£280
£250
£190
£83
£82
£60
£40
Desk Area
Replace desk
Replace desk chair
Replace noticeboard
£102
£44
£20
Fixtures & Fittings
Replace coat hook
Replace wardrobe door (one)
Replace wardrobe door (two)
Replace wardrobe shelf
Replace wardrobe rail
Replace bedside cabinet
Replace chest of drawers
Replace bedroom mirror
£9
£34
£68
£28
£10
£56
£95
£23
Functional
Replace electric heater
Replace radiator
Replace Wi-Fi router
£57
£110
£350
Kitchen / Lounge
Furniture
We will always endeavour to repair or reupholster any damaged chairs or sofas before we replace them. The price you
will be charged is dependent on the specification and size of each chair / sofa. Typical prices are outlined below:
Re-upholster part chair (e.g. arm, back,
seat)
Re-upholster complete chair
Replace chair
Re-upholster part corner unit sofa (e.g.
arm, back, seat)
Re-upholster complete corner unit sofa
Replace corner unit sofa
Replace bar stool
From £52
From £52
From £86
From £156
From £110
Re-upholster part 2 seat sofa (e.g. arm,
back, seat)
Re-upholster complete 2 sofa
Replace 2 seat sofa
Replace dining chair
From £142
From £180
£29
Replace dining table
Replace waste bin
Replace coffee table
£233
£20
£84
Food Preparation Area
Replace worktop / breakfast bar (per m)
Replace cupboard shelf / door
Replace sink plug & drain
Replace sink taps
Replace sink
£44
From £34
£15
£52
£44
Cleaning & Safety
Replace vacuum cleaner
Replace dustpan and brush
Replace mop and bucket
Replace fire blanket
£80
£6
£10
£14
From £280
From £214
£51
Kitchen Appliances
Replace microwave
Replace oven shelves
Replace grill and pan handle
Replace oven glass door
Replace hob - ceramic
Replace hob - plate
Replace 32” TV
Replace washing machine
Replace kettle
Replace toaster
Replace iron
Replace ironing board
£57.50
£13
£15
£45
£149.50
£91
£331
£206
£16
£15
£14
£22
Fridge & Freezer
Replace fridge freezer shelf / drawer
Replace fridge freezer
Replace under counter fridge or freezer
Replace table top fridge / freezer
Replace fridge / freezer seal
£19
From £301
From £121
£105
£30
Lighting & functional
Replace/repair vanity light
Replace shower head
Unblock bathroom drainage
Replace washbasin taps
£18
£17
£20
£54
Ensuite / shared bathroom
Fixtures & Fittings
Replace bathroom mirror
Replace vanity cabinet
Replace vanity shelf
Replace toilet roll holder
Replace towel rail
Replace shower curtain
Replace toilet seat
Lockouts
£23
£47
£11
£4
£9
£5
£10
We will not charge you if you are locked out and we need to let you back in to your flat / room. However, if you lose
your key and we need to replace it then we will charge you for a replacement. We promise to charge you no more
than what it costs us to replace. Typical charges for replacement keys are:
Replace Yale Key
Replace Vingcard /DV lock key
£10
£3
Replace Varifree / NSP lock key
Replace post box key
£8
£14
Our Cleaning Charges 2017-18
During your stay
Shared areas
If you have a shared kitchen we will clean this every 2 weeks during your stay. You are responsible for
keeping all shared areas, including any shared bathrooms or corridors, tidy and well-maintained and
removing all rubbish on a day-to-day basis. If any areas are left unattended and this causes a safety,
environmental or health risk we may need to appoint additional contractors to help us resolve these
issues. If we have to pay for this then we will pass these charges on to you at a rate of £15 per hour.
Your room
You are responsible for keeping your room in well-maintained state throughout your stay (including your
En-suite bathroom if you have one and your kitchen if you live in a studio) and removing all rubbish. If any
issues cause a safety, environmental or health risk, then we may appoint additional contractors to resolve
these issues. If we have to pay for this then we will pass these charges on to you at a rate of £15 per hour.
At check-out
When you leave we will clean your room and any shared areas ready for our new tenants. All you need
to do is ensure that you have removed all of your belongings and all rubbish and cleaned your room and
any shared areas. If you leave any belongings or rubbish or you leave your room or any shared areas in a
poor condition (damaged, not cleaned, or with a lot of rubbish left behind) we may be required to
appoint additional contractors to resolve any issues. If we have to pay for this then we will pass these
charges on to you at a rate of £15 per hour. For any communal areas, these charges will be split equally
among all students living in your flat.
Sample charges
Disposal of left-behind belongings
Up to £15
Removal of large amounts of rubbish
Up to £15
Carpet / vinyl deep clean
Up to £30
Ensuite or shared bathroom deep clean
Up to £30
Smoking in rooms
Smoking is not allowed in any Unite Students property. Where we find evidence of smoking and where we
need to resolve any issues as a result of smoking in rooms we may appoint contractors to resolve these
issues. Where we need to pay for this we will pass these charges on to you at a rate of £20 per hour as
well as the cost of replacing any items. Examples of work which may be required as a result of smoking
could include cleaning or replacing carpets, mattresses, chairs, sofas and curtains and re-painting of
rooms.
N.B. Please be aware that these charges were correct at the time of going to print (August 2017) and are standard for all Unite Students properties. You may find in some properties
there are differences where Unite Students use different products and therefore some charges may vary. Full replacement cost includes; parts, labour, installation, and
administration costs. The above is a non-exhaustive list of costs for replacing or repairing items damaged maliciously by customers (fair wear and tear of items is not charged). We
reserve the right to charge for items not mentioned. Not all items listed are available in every flat.
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