Coffee Machine
Philips 2000 PURO/VAPORE
Service
Service Manual
Rev. 02 MAY 2016
General Information
Description
Value
Housing material
Plastic
Size (w x h x d)
295mm x 325mm x 420mm
Weight
6.9 kg (data may vary depending on the model)
Power Cord length
0.8m -1.2m
Control panel
Front type
Cup size
Up to 95mm
Water tank
1000ml
Coffee bean hopper capacity
200g (Puro) 170g (Vapore)
Coffee grounds drawer capacity
8
Pump pressure
15 bar
Boiler
Stainless steel
Safety devices
Thermal fuse
Power rating
Inside of maintenance door
Nominal voltage
Inside of maintenance door
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group
Subject to modification
EN 4219 400 00030
28/05/2015
PHI 2000 PURO/VAPORE
Table of contents
Page
1.
Introduction
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.1.
1.6.2.
1.6.3.
Documentation required
Tools and resources
Material
Safety warnings
Service Policy
External machine parts (Puro)
External machine parts (Vapore)
Internal machine parts
2.
Table of contents
Page
5.
5.1.
5.2.
5.3.
5.4.
5.5.
Troubleshooting
Test Mode PHI 2000 Puro
Test Mode PHI 2000 Vapore
Steam out PHI 2000 Puro
Steam out PHI 2000 Vapore
Saeco Service Center - Quick Start Guide
6.
Service and maintenance
6.1.
Repair Flow
Technical specifications
7.
Disassembly
2.4.
Technical specifications
Machine parameters and performance
Specification for the measurement of the coffee products
temperature
Specification for the measurement of the Milk products
temperature.
Machine parameters and performance
3.
User instructions
3.1.
3.2.
3.3.
Customer menu PHI 2000 Puro
Customer menu PHI 2000 Vapore
Operation, cleaning and maintenance
7.1.
7.2.
7.3.
7.4.
7.5.
7.6.
7.7.
7.8.
7.9
7.10.
7.11.
8.
Outer Shell
KYB interface
The control knob and coffee keys
The boiler pin
Gearmotor
The boiler
The flow selector fauced
The pump and turbine
The coffee grinder
Grinder adjustment/assembly and disassembly
OETIKER clamps assembly and disassembly
Notes
4.
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
4.7.
Operating logic
Water circuit
Control ringnut and valve
Coffee cycle operating diagram
Single microswitch
Temperature sensor
Coffee grinder function
Low bean level detection, dose quantity adjus tment,
coffee grinder blocked
Dose self-learning (SAS)
Water filter
9.
9.1.
9.2.
Water circuit diagram
Water circuit diagram Puro
Water circuit diagram Vapore
1
2
10.
10.1.
Electrical diagram
Electrical diagram PHI 2000 Puro/Vapore
1
2.1.
2.2.
2.3.
2.3.1.
4.8.
4.9.
1
1
1
1
3
4
5
6
1
1
2
3
5
1
5
9
1
3
4
5
5
6
6
01
Rev.01
Rev02
05
06
1
7
7
MODIFICATIONS TO SERVICE MANUAL
From Rev. To Rev. Chapter
Inserted
1
7
13
14
14
Modified
Par. 1.3. Material
Par. 5.5. Saeco Service Center Quick Start Guide
Par. 6.1. Repair flow
1
2
2
3
4
5
5
6
6
7
8
PHI 2000 PURO/VAPORE
CHAPTER 1
INTRODUCTION
PHI 2000 PURO/VAPORE
01 INTRODUCTION
1.1 Documentation required
The following documentation is needed for repair procedures:
• Instruction booklet for specific model
• Technical documentation for specific model (diagrams, exploded view, sympton cure and service
manual)
1.2 Tools and resources
As well as the standard equipment, the following is required:
Qty.
1
1
1
1
1
Description
Screwdriver
Pliers for Oetiker clamps
CC -A - Vdc tester
Digital thermometer
SSC (Saeco Service Center)
Notes
Torx T 10
Scale limit > 150°C
Programmer
1.3 Material
Material
Thermal paste
Descaler
Grease solvent
Silicone grease
Code and Description
Heat resistance > 200°C
21001901 “ACC SAE DECALCIFIER 5 L 1 UNIT”
132253695601 “PARALIQ GB 363”
14-INTGR22004 “ACC TUBE FIN FOOD GREASE
2 400 ML”
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any maintenance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Always disconnect the power plug from the mains before beginning repair work.
1/6
PHI 2000 PURO/VAPORE
01 INTRODUCTION
Simply turning off the main machine power switch is not an adequate safety precaution.
This domestic appliance is rated as insulation class I.
On completion of the repair work, insulation and dielectric rigidity tests must be
performed.
Disassembling the machine, the operator must pay attention to hot and under
Pressure parts: boiler, pin-boiler, valves, dispensing, steam tube, brew unit,
connections and pipes to avoid burns. Please refer to specific hydraulic circuit
(Image1) to know the parts in detail.
The machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descaling , be very careful not to come into contact with the Descaler.
After the product has been repaired, it should function properly and has to meet the safety requirements and legal regulations as officially laid down at this moment
Water
Hot water /steam
Image 1
From this point circuit in
pressure
From this point circuit
High temperaure
Water tank
Compensation valve 16/18 bar
Steam hose connection
To
br
ew
ing
un
it
Steam hose
Compensation valve water outlet
2/6
PHI 2000 PURO/VAPORE
01 INTRODUCTION
1.5 Service POLICY grid as used for coffee machines
For IN WARRANTY repairs is raccomanded to use when and where possible the single components,available in the exploded views of the coffee machines or of the specific components. If you
find the information “SEE THE EXPLODED VIEW E........” in the assembly description field, it means
that the single components of the assembly are available in the other pages of the exploded view.
It’s possible to use the assembly only if there is a specific Symptom Cure that include this possibility
or when the single components are not available for the order.
List of principal assembly present in all our coffee machines
Components
COFFEE
GRINDER
BREWING
UNIT
BOILER
GEAR
MOTOR
FILTER
HOLDER
MILK
CARAFE
THERMAL
CARAFE
MILK ISLAND
Assembly use
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Only for OOW repairs
Single components available
YES, to consult the specific exploded-view of
machine or of the Coffee Grinder on website
YES, to consult the specific exploded-view of
machine or of the Brewing unit on website
YES, to consult the specific exploded-view of
machine on website
YES, to consult the specific exploded-view of
machine on website
YES, to consult the specific exploded-view of
machine on website
YES, to consult the specific exploded-view of
machine on website
YES, to consult the specific exploded-view of
Thermal Carafe on website
YES, to consult the specific exploded-view of
Milk Island on website
the
the
the
the
the
the
the
the
3/6
PHI 2000 PURO/VAPORE
1.6.1 External machine parts (Puro)
1
01 INTRODUCTION
20
2
18 17 16
19
5
6
3
4
7
15
8
9
10
11
12
13
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
14
17
18
19
21
20
21
Control panel
Espresso button
Descaling light
Warning light
2-cup light
’Water tank empty’ light
On/off button with light
Water tank
Coffee spout
Drip tray cover
’Drip tray full’ indicator
Drip tray
Coffee grounds container
Brewing unit
Maintenance door
Grinding degree adjustment
knob
Ceramic coffee grinder
Coffee bean container
Grinding degree adjustment
tool
Lid of coffee bean container
Mains cord
4/6
PHI 2000 PURO/VAPORE
1.6.2 External machine parts (Vapore)
2
1
4
3
01 INTRODUCTION
6
5
28
7
26 25 24
27
10
11
8
9
12
13
23
14
15 16
17
18
19
20
21
22
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Control panel
Steam icon
Control dial
Coffee bean icon
Espresso button
Regular coffee button
Hot water icon
Descaling light
Warning light
2-cup light
’Water tank empty’ light
On/off button with light
Hot water/steam wand
Protective handle
classic milk frother (specific
types only)
Water tank
Coffee spout
Drip tray cover
’Drip tray full’ indicator
Drip tray
Coffee grounds container
Brewing unit
Maintenance door
Grinding degree adjustment
knob
Ceramic coffee grinder
Coffee bean container
Grinding degree adjustment
tool
Lid of coffee bean container
5/6
PHI 2000 PURO/VAPORE
01 INTRODUCTION
1.6.3 Internal machine parts
Coffee grinder motor
Coffee grinder
Boiler
PW/CPU P.C.B.
Pump
Power cable connector
Turbine
Valve
6/6
PHI 2000 PURO/VAPORE
CHAPTER 2
TECHNICAL
SPECIFICATIONS
PHI 2000 PURO/VAPORE
02 TECHNICAL SPECIFICATION
2.1. Technical specifications
Power supply and output:
230 V~ 50/60 Hz 1500 W - 120 V~ 60 Hz 1500 W - 100 V~
50/60 Hz 1300 W
Temperature monitoring:
Variable resistor sensor (NTC) - transmits the value to the
electronic P.C.B.
Safety system:
2 manual reset or one-shot thermostats (175°C)
Coffee heat exchanger output:
Stainless steel
Gear motor:
(230/120 V~) 1300 W - (100 V~) 1100 W
for coffee, hot water and steam dispensing
33VC with 2 rotation directions; power supply 24VC
Pump:
Overpressure valve:
Ulka with reciprocating piston and 100°C cutout 48 W, 230
V, 50 Hz, Type EP5 approx. 13-15 bar
120 V, 60 Hz 100 V, 50/60 Hz
Opens at approx. 16-18 bar
Water filter:
In tank
Coffee grinder:
Direct current motor with flat ceramic grinders
Hot water/steam valve
Presblock
Automatic dosage
Dose adjustment controlled by the electronic system
Power consumption:
During the heating phase - approx. 5.6 A
Dimensions: W x H x D in mm:
295x325x420 (data may vary depending on the model)
Weight:
6.9 kg
Water tank capacity:
1.0 litres
Coffee container capacity
185 g coffee beans
Coffee dreg drawer capacity
08
Heat exchanger capacity:
Approx. 10 cc
Water circuit filling time:
Approx. 15 seconds for first filling cycle
Heating time:
Approx. 45 seconds
Dispensing temperature:
Approx. 84 ± 4°C
Grinding time:
Approx. 8-10 seconds
2.2. Machine parameters and performance
AMOUNT
OF PRODUCT
Minimum
amount
(Puls.)
Default
amount
(Puls.)
Maximum
amount
(Puls.)
Programm.
by the
user
Programm. by
Production/
Service department
Espresso button
70
165
600
Yes
No
440
600
Yes
No
Regular coffee
button
70
Pre-ground
No
Hot water
Continues until the water supply has been exhausted (fill circuit status)
Steam for frother
Continues until the water supply has been exhausted (fill circuit status)
1/5
PHI 2000 PURO/VAPORE
02 TECHNICAL SPECIFICATION
2.3. Specification for the measurement of the coffee products temperature.
The temperature is influenced by the flow from the dispenser and stratification of temperatures in
the glass. In order to consider these phenomena and to introduce measures that allow comparisons
in controlled conditions, below guidelines must be followed:
Conditions:
a) Water temperature in tank: 23°C (+/-2°C).
b) It must be used a plastic cup (see picture N°1).
c) It must be used a thermocouple thermometer (e.g. type K - see picture N°2).
d) The coffee machine is tested without any change of parameters or calibrations, which may
affect the temperature of products, so the measurement of temperature must be done with
machine in default factory setting.
Procedure:
1. The temperature must be measured in the cup, immediately after dispensing. Cup has to be
placed on a non-metal surface using a thermocouple thermometer (Picture 1).
2. The temperature in the cup is measured by immersing the probe of the thermometer up to touch
the bottom.The probe then must be moved in a circular motion for 5/6 rotations. At the of the rotations, stop in the center of the cup (Picture 2).
3. The highest temperature measured during the rotations is the value we are searching for, and
that must be reported;
4. Test measurement: from end of dispensing to the end of rotations must be completed within 12
seconds.
5. the distance of the probe from the bottom of the glass is a function of the quantity of coffee dispensed: 10mm for 35gr - 17mm for 60gr - 35mm for 120gr and superior (Picture 3).
Limits of acceptability
The acceptance limits are divided by features and products and are the following:
Espresso Coffee Italy Q.ty 25/40 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
OFF
Coffee Q.ty 70/120 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
Tare
ON
DISPLAY
Ø max 2mm
Picture 1
Picture 2
Picture 3
for 120gr
and superior
35 mm
for 60gr
for 35gr
17 mm
10 mm
2/5
PHI 2000 PURO/VAPORE
02 TECHNICAL SPECIFICATION
2.3.1. Specification for the measurement of the Milk products temperature.
Milk evaluation
To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8%
at a refrigerator temperature Trefr. (between 4 to 10°C) must be used.
The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter
of 70mm, brewing 100gr of product.
Parameters to be respected:
The parameters to be respected are: milk temperature and height of the cream. Each of these parameters, however, must be evaluated depending on the type of system used for the production of
hot milk.
Actually three types of devices are present on the appliances:
• Manual system (pannarello)
• Semi-Automatic system (cappuccinatore)
• Automatic system (carafe, Pinless wonder system, etc.)
Height of the milk cream in the beaker:
Manual system (pannarello) ≥ 15mm on 100gr. of brewed product
Semi-automatic system (cappuccinatore) ≥ 20mm on 100gr. of brewed product
Automatic system: carafe, cappuccinatore, Pinless wonder (New Royal, Energica Pure, Intelia EVO
latte) ≥ 20mm on 100gr. of brewed product
How to measure the temperature of the milk.
1. The measurement is carried out in the beaker, immediately after the end of milk brew, positioned
on a non-metallic surface, using a thermocouple thermometer (eg. Type K). Stop the preparation
of mixed product: at the end of milk brewing, where “One Touch product” function is present.
2. The temperature is measured by immersing the probe of the thermometer, positioning the probe
inside the beaker at about 10mm from the bottom of the container, then the probe moves in a
circular motion for 3-5 turns, stopping at the end, at the center of the beaker. It detects the maximum temperature reached in a time of relief between 3 to 5 seconds. It is important the mixing
of milk before the measurement at 10mm from the bottom of the beaker. If the mixing is correct,
temperature, for a few fractions of a second, during the measurement should not oscillate.
3/5
PHI 2000 PURO/VAPORE
02 TECHNICAL SPECIFICATION
How to measure the milk cream.
The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the
milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr..
Manual systems (Pannarello)
Pour 100cc. of milk at Trefr. in a beaker of 250 ml of capacity and with a inner diameter of 70 mm;
with machine in steam mode:
1. Open the steam knob to discharger water circuit for 4 sec, then close the knob.
2. Place the beaker with the frother dipped in milk, open the steam knob to maximum and start
the chronometer.
3. After about 30 to 60 seconds, close the knob and check the result on milk.
Semi-automatic systems (cappuccino)
Pours milk at Trefr. in a container ; with the machine in steam mode:
1. Open the steam knob to discharge water circuit for 4 sec. then close the knob.
2. Insert the silicone tube in the milk container, placing a beaker of 250 ml capacity and with an
inner diameter of 70 mm under the cappuccino maker and open the steam knob.
3. After having provided 100gr. of product, close the knob and check the result obtained on milk.
Note: The same applies to machines which have a steam key on the user interface and a solenoid valve in place of the steam tap.
Automatic: Carafe, Cappuccino Pinless wonder (New Royal, Energica Pure, Intelia EVO
Latte), etc..
After setting the machine to delivery of 100gr. of product:
1. Launch the “hot milk” function.
2. Collect the product in a beaker with a 250ml of capacity and with an inner diameter of 70 mm,
and verify the result obtained on milk. Carry out the test using milk at a Trefr..
In case the machine allows modify of the emulsion through the menu, use the machine with the
emulsion set to the default value.
Related to the above testing procedure derives the following table of acceptability:
Manual, Semi-Automatic and Automatic’s Milk System
Grams of Product
Minimun Height of the milk cream
≥ 130
120
110
100
90
80
70
≥
≥
≥
≥
≥
≥
30mm
25mm
22mm
20mm
16mm
13mm
≥ 11mm
NB: To verify more accurately the height of the cream, a practical expedient dictated by experience
is to add to the product just delivered a small amount of coffee. The addition of coffee immediately
put in evidence the surface of separation between liquid and cream.
4/5
PHI 2000 PURO/VAPORE
02 TECHNICAL SPECIFICATION
2.4. Machine parameters and performance
PRODUCT
QUANTITY
Minimum
amount
(Puls.)
Default
amount
(Puls.)
Maximum
amount
(Puls.)
Programm.
by the user
Programm. by Production / Service
70
165
600
Yes
No
70
440
600
Yes
No
Espresso
button
Regular
coffee
button
Hot water
Steam for
frother
Continues until the water supply has been exhausted (capacitive sensor)
Continues until the water supply has been exhausted (capacitive sensor)
RINSE
Initial rinse
Final rinse
When performed
It is activated when the machine is in Power-Off for more
than 15 minutes
When the machine is switched off
electronically, manually or automatically after 30minutes, if at
least one coffee has been dispensed, before switching off
No. of pulses
150
80
Stopping option
Yes, by pressing any key
Yes, by pressing any key
User disable option
No
No
Production/Service department disable option
No
No
No. of pulses user adjustment option
No
No
No. of pulses Production/
Service department adjustment option
No
No
Pulse range
(Min. - Max.)
No
No
Descaling cycle frequency
HardWater hardness
Without water filter
With water filter
ness
1
Soft (up to 7°dH)
240 litres (480,000 pulses)
480 litres (960,000 pulses)
2
Medium (7° - 14°dH)
120 litres (240,000 pulses)
240 litres (480,000 pulses)
3
Hard (15° - 21°dH)
60 litres (120,000 pulses)
120 litres (240,000 pulses)
4
Very hard (over 21°dH)
30 litres (60,000 pulses)
60 litres (120,000 pulses)
The default water hardness level is 4. Each litre of water corresponds to approximately
2,000 pulses.
In the machines where is not possible change the water hardness the default
hardness level is 3.
5/5
PHI 2000 PURO/VAPORE
CHAPTER 3
BRIEF INSTRUCTIONS
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
3.1. Customer menu PHI 2000 PURO
Control Panel
Indications
Description
The on/off button lights up continuously. The machine is ready to brew coffee.
The on/off button flashes slowly. The machine is warming up or performing a
procedure.
The descaling light and the on/off button light up continuously. You have to descale the machine.
The descaling light flashes slowly. The machine is in the descaling cycle.
The descaling light flashes twice continuously. The machine is performing the
rinsing cycle of the descaling procedure.
The 2-cup light and the on/off button flash slowly. The machine is programming
the amount of coffee to brew.
1/9
PHI 2000 PURO/VAPORE
Indications
03 BRIEF INSTRUCTIONS
Description
The 2-cup light lights up continuously and the on/off button flashes slowly. The
machine is brewing two cups of coffee.
The ‘water tank empty’ light lights up continuously. The water level is low. Fill the
water tank with fresh water up to the MAX indication.
The warning light lights up continuously and the on/off button goes out. The
coffee grounds container is full. Empty the coffee grounds container while the
machine is on. Make sure that the warning light flashes before you reinsert the
coffee grounds container.
The warning light and the on/off button light up continuously. The coffee bean
container is empty. Refill the coffee bean container. The warning light goes out
after brewing coffee.
The warning light flashes quickly. There is no water in the internal circuit.
The warning light flashes slowly.The brewing unit is not correctly inserted, the
coffee grounds container is not inserted or the maintenance door is open. Make
sure the brewing unit and coffee grounds container are inserted correctly and the
maintenance door is closed. If you cannot take out the brewing unit or place it
back, switch the machine off and on again.
The lights flash slowly and simultaneously. The machine is out of order. Switch off
the machine for 30 seconds, then switch it back on. Try this two or three times.
If the machine does not reset, contact the Philips Consumer Care Centre in your
country.
2/9
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
Problem
The machine does not work.
Solution
Make sure the small plug is inserted into the socket. Plug in and
switch on the machine.
Make sure that the voltage indicated on the machine corresponds to the local mains voltage.
The machine is stuck in the Press the on/off button. You can restart the descaling procedescaling procedure.
dure.
The coffee is not hot enough.
Preheat the cups. Use thin-walled cups.
The espresso does not have Use a different type of coffee beans or adjust the ceramic coffee
enough crema.
grinder.
Remove the coffee grounds container before you open the
maintenance door. If you still cannot remove the brewing unit
The brewing unit cannot be re- follow the next steps. Reinsert the coffee grounds container, clomoved.
se the maintenance door, switch on the machine. The machine
prepares for use. Switch off the machine and try to remove the
brewing unit again.
Make sure that the lever is in contact with the base of the
brewing unit. Also make sure that the hook of the brewing unit
is in the correct position.
The brewing unit cannot be If you still cannot place the brewing unit back.Reinsert the cofplaced back.
fee grounds container and leave the brewing unit out. Close the
maintenance door, switch on the machine. The machine prepares for use. Switch off the machine and try to place back the
brewing unit again.
Clean the coffee exit duct and set the grinder to a coarser setting. Clean the brewing unit.
The machine grinds the coffee
beans but no coffee comes out Fill the water tank with water.
(see note).
Clean the coffee spout.
Adjust the ceramic coffee grinder to a finer setting.
The coffee is too weak (see Brew a few cups of coffee to let the machine adjust itself to the
note).
new grinding settings.
Use a different type of coffee beans.
3/9
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
Problem
Solution
Water ends up in the drip tray.
This is normal. To guarantee the perfect cup of coffee, the machine uses water to rinse the internal circuit and brewing unit.
Some of the water flows through the internal system directly
into the drip tray. Empty the drip tray regularly.
The drip tray is full and overflowed during brewing or the descaling procedure.
Check if the water tank is leaking.
The machine seems to be leakThe brewing unit or the drains behind or under the brewing unit
ing.
may be blocked. Rinse the brewing unit with lukewarm water
and clean the upper filter carefully. Also clean the inside of the
machine with a soft, damp cloth.
The coffee grind is to fine. Change coffee blend or adjust the
grind setting.
Coffee is brewed slowly (see
The brewing unit is dirty. Clean the brewing unit.
note).
The water circuit of the machine has become blocked by scale.
Descale the machine.
4/9
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
3.2. Customer menu PHI 2000 VAPORE
Control Panel
Indications
Description
The on/off button lights up continuously. The machine is ready for use.
The on/off button flashes slowly. The machine is warming up or performing a
procedure.
The on/off button flashes quickly. The machine is overheated. Brew a cup of hot
water to cool down the machine.
The descaling light and the on/off button light up continuously. You have to descale the machine.
The descaling light flashes slowly. The machine is descaling.
The 2-cup light and the on/off button flash slowly. The machine is programming
the amount of coffee to brew. The 2-cup light lights up continuously and the on/
off button flashes slowly. The machine is brewing two cups of coffee.
5/9
PHI 2000 PURO/VAPORE
Indications
03 BRIEF INSTRUCTIONS
Description
The ‘water tank empty’ light lights up continuously. The water level is low. Fill the
water tank with fresh water up to the MAX indication.
The warning light lights up continuously and the on/off button goes out. The
coffee grounds container is full. Empty the coffee grounds container while the
machine is on. Make sure that the warning light flashes before you reinsert the
coffee grounds container.
The warning light and the on/off button light up continuously. The coffee bean
container is empty. Refill the coffee bean container.
The warning light flashes quickly. There is no water in the internal circuit. Turn
the control dial to the hot water icon and let hot water come out of the machine
until the water flows continuously.
The warning light flashes slowly. The brewing unit is not correctly inserted, the
coffee grounds container is not inserted, the maintenance door is open or the
control dial is not in the correct position. Make sure the brewing unit and coffee
grounds container are inserted correctly, the maintenance door is closed and the
control dial is in the correct position. If you cannot take out the brewing unit or
place it back, switch the machine off and on again.
The lights flash slowly and simultaneously. The machine is out of order. Switch off
the machine for 30 seconds, then switch it back on. Try this two or three times.
If the machine does not reset, contact the Philips Consumer Care Centre in your
country.
6/9
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
Problem
The machine does not work.
Solution
Make sure the small plug is inserted into the socket. Plug in and
switch on the machine.
Make sure that the voltage indicated on the machine corresponds to the local mains voltage.
The machine is stuck in the Press the on/off button. You can restart the descaling procedescaling procedure.
dure.
The coffee is not hot enough.
Preheat the cups by rinsing them with hot water. Use thin-walled
cups.
The coffee temperature deDescale the machine.
creases over time.
Check if the hole of the hot water/steam wand is clogged. If so,
No hot water or steam comes clean the hole.
out of the hot water/steam
The classic milk frother may be dirty. Clean the classic milk
wand.
frother.
The espresso does not have Use a different type of coffee beans or adjust the ceramic coffee
enough crema.
grinder.
The machine does not heat up
fast enough and little coffee Descale the machine.
comes out.
Remove the coffee grounds container before you open the maintenance door. If you still cannot remove the brewing unit follow
The brewing unit cannot be re- the next steps. Reinsert the coffee grounds container, close the
moved.
maintenance door, switch on the machine. The machine prepares for use. Switch off the machine and try to remove the
brewing unit again.
Make sure that the lever is in contact with the base of the brewing unit. Also make sure that the hook of the brewing unit is in
the correct position.
The brewing unit cannot be If you still cannot place the brewing unit back.Reinsert the cofplaced back.
fee grounds container and leave the brewing unit out. Close the
maintenance door, switch on the machine. The machine prepares for use. Switch off the machine and try to place back the
brewing unit again.
Clean the coffee exit duct and set the grinder to a coarser setting. Clean the brewing unit.
The machine grinds the coffee
Fill the water tank with water.
beans but no coffee comes out.
Clean the coffee spout.
7/9
PHI 2000 PURO/VAPORE
Problem
03 BRIEF INSTRUCTIONS
Solution
Adjust the ceramic coffee grinder to a finer setting.
The coffee is too weak.
Brew a few cups of coffee to let the machine adjust itself to the
new grinding settings.
Use a different type of coffee beans.
Water ends up in the drip tray.
This is normal. To guarantee the perfect cup of coffee, the machine uses water to rinse the internal circuit and brewing unit.
Some of the water flows through the internal system directly
into the drip tray. Empty the drip tray regularly.
The drip tray is full and overflowed during brewing or the descaling procedure.
Check if the water tank is leaking.
The machine seems to be leakThe brewing unit or the drains behind or under the brewing unit
ing.
may be blocked. Rinse the brewing unit with lukewarm water
and clean the upper filter carefully. Also clean the inside of the
machine with a soft, damp cloth.
Air may be present in the internal circuit. Rinse the internal cirThere is not enough coffee in cuit of the machine by turning the control dial to the hot water
icon and letting some hot water flow out of the machine.
my cup.
Clean the brewing unit.
8/9
PHI 2000 PURO/VAPORE
03 BRIEF INSTRUCTIONS
3.3. Operation, cleaning and maintenance
Operating the machine
1
Fill the water tank
2
Fill the coffee bean container
3
Switch on the appliance
4
Press the coffee key
Press once for one coffee; twice for two coffees.
CLEANING AND TECHNICAL SERVICING
A
Empty the coffee dreg drawer
When indicated
B
Empty the drip tray
As necessary or when indicated
C
Clean the water tank
Weekly
D
Clean the coffee bean container
As necessary
E
Clean the casing
As necessary
Clean the brewing unit
Every time the coffee bean container is filled,
or weekly, or
Lubricate the brewing unit
Once a month or every 500 dispensing procedures
Clean the unit housing
Weekly
Perform descaling
Every 1 or 2 months, or when you notice a
reduction in the water flow rate
F
H
Descaling cycle frequency
Hardness
Water hardness
Without limescale filter
With limescale filter
1
Soft water (up to 7°dH)
Approx. every 3 months / Approx. every 6 months /
120 litres
240 litres
2
Medium water (7° - 14°dH)
Approx. every 2 months / Approx. every 4 months /
90 litres
180 litres
3
Hard water (15° - 21°dH)
Approx. every 6 weeks or Approx. every 3 months /
60 litres
120 litres
4
Very hard water (over 21°dH)
Approx. every 4 weeks or Approx. every 6 weeks or
30 litres
60 litres
9/9
PHI 2000 PURO/VAPORE
CHAPTER 4
OPERATING LOGIC
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
•
•
•
•
•
Pump
Water tank
Turbine
Compensation valve water outlet
Puro
Boiler
Brewing unit
4.1. Water circuit
raditional water system
T
Turbine – Amount of coffee dispensed into the cup
Reciprocating piston type pump (13 - 15 bar)
Compensation valve (opening pressure 16 - 18 bar)
Presblok valve – select coffee – hot water - steam
1/7
04 OPERATING LOGIC
•
•
•
•
•
Pump
Compensation valve water outlet
Boiler
Water tank
Turbine
Steam pipe
Vapore
Brewing unit
PHI 2000 PURO/VAPORE
raditional water system
T
Turbine – Amount of coffee dispensed into the cup
Reciprocating piston type pump (13 - 15 bar)
Compensation valve (opening pressure 16 - 18 bar)
Presblok valve – select coffee – hot water - steam
2/7
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
4.2. Control ringnut and valve
5
1
2
3
4
No
1
2
3
4
5
DESCRIPTION
Mushroom valve cap
Spring for mushroom valve
Mushroom valve support
Mushroom valve
Sealing OR
When dispensing coffee the mushroom valve opens at 4 bar +/- 0.5
Manual opening when dispensing water
Manual opening when dispensing steam
3/7
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
4.3. Coffee cycle operating diagram
Main switch ON
START
STOP
Time
Coffee grinder
Heating
Pulses
(Dosage)
approx.
45 secs.
Pump
*
Pump activity
(turbine pulses)
depending on the
product quantity
selected
Brewing unit gear
motor
Heating
Status
Ready
Coffee cycle
Notes: * Only with Pre-brewing
MS status
OFF
ON
Single microswitch gear motor
Switching on
When the machine is switched on, the gear motor repositions itself as follows:
- I t acts on microswitch 1 (see following. section)
- The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm
- The boiler begins to heat water for approx. 45 seconds. It absorbs all the available heating power
in order to reach the optimal temperature. The temperature will then remain at a constant level.
1.
2.
3.
4.
5.
Coffee cycle
The coffee grinder starts the grinding process (controlled by pulses generated by a sensor)
The gear motor (brewing unit) moves to the dispensing position
Preliminary dispensing phase (short pump activity, short pause)
Product dispensing (the pump operation period is defined by the amount of product dispensed)
The gear motor moves to its home position (the dregs are expelled automatically)
4/7
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
4.4. Single microswitch
The gear motor is powered by a direct current
motor that engages with the smaller double
toothed wheel using a worm screw. The unit
is mounted on the axle of the large gear wheel
and when a coffee is requested, it moves from
the home position to the dispensing position,
and then back to the home position again.
2
- Home position:
1
- Dispensing position:
2
1
4.5. Temperature sensor (adjustment)
Temperature sensor
An NTC is used as a temperature sensor; in the event of overheating this reduces boiler element
power consumption.
The electronic system detects the current boiler temperature from the drop in voltage and adjusts it accordingly.
Resistor values: see table
Temp. (°C) R nom (kΩ)
20
61,465
50
17,599
75
7,214
80
6,121
85
5,213
90
4,459
100
3,3
125
1,653
150
0,893
ΔR (+/- %)
8,6
5,9
4,1
3,7
3,4
3,1
2,5
3,9
5,1
5/7
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
4.6. Coffee grinder function
5
6
4
1
Ceramic coffee grinder
2
3
The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2).
The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5)
There are two magnets (6) in the gear wheel; at every rotation these transmit two pulses to a Hall
sensor, which in turn transmits them to the electronic system.
4.7.Low bean level detection, dose quantity adjustment, coffee grinder
blocked
Without beans n=100%
With beans n=100%
Without beans n=50%
With beans n=50%
No coffee
A low coffee bean level is detected by the Hall sensor,
after variations in the pulse frequency (with or without
coffee).
If there are no coffee beans (operation while empty), the
number of rotations – and therefore the number of pulses
– will be greater
t1 = No coffee indication
If, however, there are coffee beans, the number of rotations will be lower due to the force created by the grinding
t2 = no indication
t3 and t4 = t his measurement is performed at the end of
each grinding process
Dose quantity adjustment
The dose quantity is adjusted in accordance with the pulses detected (number of rotations proportional to the selected flavour – mild, medium or strong)
Coffee grinder blockage
If the coffee grinder becomes blocked for any reason,
pulses will no longer be transmitted to the electronic system and the grinder will come to a stop
6/7
PHI 2000 PURO/VAPORE
04 OPERATING LOGIC
4.8 Dose self-learning (SAS)
The aim of this function is to automatically regulate the average dose of ground coffee (SELF-LEARNING); this takes place with an algorithm based on the following values and setting by the user:
1. N
umber of coffee grinder pulses during the grinding cycle.
2. M
ax. average value of the power consumed by the gear motor during the coffee brewing cycle.
3. A
roma selected by the user.
The algorithm compares the maximum average value of the power consumed by the gear motor
with the value listed in the table for the selected aroma, in order to calculate the new grinding pulse
value for the next coffee produced.
If the power consumption value is less than the minimum current value, the grinding pulses will be
increased by 2.
If the power consumption value is greater than the maximum current value, the grinding pulses will
be decreased by 4.
If the power consumption value falls within the “over-torque” interval, the product will be dispensed
and the grinding pulses will be decreased by 10.
If the power consumption value falls within the “abort cycle” interval, the dreg will be expelled and
the grinding pulses will be decreased by 10.
If the “pre-ground” flavour is selected by the user, no modification will be made.
This guarantees that, regardless of the coffee type used, the grinding level setting and
the wear on the grinders, the ground coffee dose always remains constant.
DOSE ADJUSTMENT (NUMBER OF GRINDER IMPULSES)
TO APPLY TO MED AROMA
SETTING
Strong
+2
0
-4
-10
-10 and CYCLE
ABORTED
MAX_CURRENT_mA
<350mA
<=350mA
MAX_CURRENT_mA
<=500mA
MAX_CURRENT_mA
>500mA
MAX_CURRENT_mA
>800mA
MAX_CURRENT_mA
>1000mA
Caution: In the case of excessive dosage, powder may be expelled into the dreg drawer.
This is not a fault, but can occur during preliminary operation or after a service.
4.9. Water filter
Function:
• Reduced limescale deposits which take longer to form.
• Improved water quality.
• Improved taste due to the ideal water hardness.
Life span / descaling performance:
• - 10 ° dH
• 60 litres
• 2 months
Bypass
To achieve the best possible operating mode consistency
over the total life span, the water is channelled using
a 3-stage bypass (A, B, C) depending on the degree of
hardness. See small image.
7/7
PHI 2000 PURO/VAPORE
CHAPTER 5
SERVICE MODE
PHI 2000 PURO/VAPORE
05 SERVICE MODE
5.1 Test Mode PHI 2000 Puro
Double Coffee Led
Descaling Led
ON/OFF button
Activity Led
This document describes the test
mode of XS PH Puro Machine. This
application is used in order to test
the machine in its mechanics and
electronic components.
No water Led
Coffee button
Alarm Led
The machine enters in test mode by pushing the COFFEE button
and then connecting the machine to the plug
As long as the COFFEE button is pressing the machine shows the Led Calc-Clean, Led Activity, Led
Alarm, Led NoWater, Led DoubleCoffee flashing with rotation.
When the COFFEE button is release the machine pass to the first level of the test.
There are 5 different levels, in each level the coffee-machine can execute different commands:
Level 1: The machine can test the input signal:
a) Microswitch present of the brewing unit
b) Microswitch present of the dregdrawer
c) Microswitch door closed/opened
d) Button Coffee
e) Button ON-OFF
f) Capacitive sensor water
Level 2: The machine can test the loads in low voltage:
a) Brewing unit (24V DC)
Level 3: The machine can test the Pump in high voltage:
a)Pump (120-230V AC)
Level 4: The machine can test the Heater load in high voltage:
a)Heater (120-230V AC)
Level 5: The machine can test the Grinder load in high voltage:
a)Grinder (320V DC)
1/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
The user can switch the level by pressing the Button ON/OFF:
As long as the button ON-OFF is pressing the machine show the level of the test:
1. Level 1 : Led DoubleCoffee ON (G), Led Calc-Clean OFF (O), Led Activity OFF (G), Led Alarm
OFF (R), Led Water OFF (R)
2. Level 2 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity OFF (G), Led Alarm
OFF (R), Led Water OFF (R)
3. Level 3 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm OFF
(R), Led Water OFF (R)
4. Level 4 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm ON
(R), Led Water OFF (R)
5. Level 5 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm ON
(R), Led Water ON (R)
Legend:
(O) = Orange
(G) = Green
(R) = Red
TEST MODE Level 1
Pressing button ON/OFF
TEST MODE Level 2
Pressing button ON/OFF
TEST MODE Level 3
Pressing button ON/OFF
Pressing button ON/OFF
TEST MODE Level 4
Pressing button ON/OFF
TEST MODE Level 5
At the start up all loads are turned off. The software allow to have only one load active at the same
time.
2/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Level 1 (Input, Led)
Start condition: NO BU, NO drag drawer, No
tank, door open.
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
ON
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Insert a full water tank
Switch on the red led NoWater
OFF
OFF
ERROR: The led NoWater remain on , check
OFF
OFF
the capacitive sensor and the wiring (JP23)
OFF
OFF
OFF
OFF
ON
OFF
Insert the BU
The red led alarm blinks one time
OFF
OFF
One
blink
N.A.
OFF
ERROR: The led alarm remains off , check the
BU microswitch and the wiring (JP14)
OFF
OFF
OFF
N.A.
OFF
Insert the drag drawer
The red led alarm blinks one time
OFF
OFF
One
blink
N.A.
OFF
ERROR: The led alarm remains off , check
the microswitch on the drag drower and the
wiring (JP16)
OFF
OFF
OFF
N.A.
OFF
OFF
OFF
One
blink
N.A.
ON
OFF
OFF
OFF
N.A.
OFF
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
Close the door
The red led alarm blinks one time. When all
micro (3) are closed the green led double
coffee remains on.
ERROR: The led double coffee remains off,
check the microswitch on the door and the
wiring (JP16)
Press the coffee button
Switch on the green led activity
ON
OFF
ERROR: The led activity remain off , check
OFF
OFF
the interface board and the flat cable (JP21)
Finish condition with tank, BU, drag drawer
and door closed
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
ON
3/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Level 2 (Brewing unit)
Start condition: BU, drag drawer and door
closed.
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to move the BU to work
When the BU reaches the work position and
the current is OK ⇒ the green activity temp is
ON
OFF
OFF
switched on.
ERROR: the BU moves to Home; check the
N.A.
OFF
OFF
polarity of the motor
ERROR: led activity remains OFF; Check the
work microswitch (is broken), the BU motor
OFF
OFF
OFF
(is blocked) and the wiring (JP16).
ERROR: led alarm Switch ON, check the BU;
* with BU the absorbed current is much more
300mA
N.A.
OFF
ON
* without BU the absorbed current is much
more 200mA
Press the coffee button to move the BU to home
When the BU reaches the home position and
the current is OK⇒ the green led activity is
ON
OFF
OFF
switched on.
ERROR: the BU moves to Work; check the
N.A.
OFF
OFF
polarity of the motor
ERROR: led activity remains OFF; Check the
work microswitch (is broken), the BU motor
OFF
OFF
OFF
(is blocked) and the wiring (JP16).
ERROR: led alarm Switch ON, check the BU;
* with BU the absorbed current is much more
300mA
N.A.
OFF
ON
* without BU the absorbed current is much
more 200mA
Finish condition
Led
Activity
N.A.
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
N.A.
OFF
N.A.
Led
Double Coffee
N.A.
4/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Level 3 (Pump)
Start condition:
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to switch on the Pump
Flashing
The led activity flashing
OFF
OFF
ERROR: the led activity remains OFF and the
led alarm switch ON; check the pump, the
flowmeter, the wiring from the flowmeter to
OFF
OFF
OFF
the CPU/POWER board (JP5) and the wiring
from the pump to the CPU/POWER board
(JP24)
Finish condition
OFF
OFF
OFF
OFF
Led
Activity
N.A.
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
N.A.
OFF
N.A.
Led
Double Coffee
N.A.
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Level 4 (Heater)
Start condition:
Action by user
Check the temperature
The red led General Alarm remains OFF
OFF
OFF
ERROR: The temperature sensor is shorted or
opened, the led GenAlarm switch ON; check
OFF
OFF
the wiring from the heater to the CPU/POWER
board (JP17-3) and the other wiring
OFF
OFF
OFF
ON
OFF
OFF
5/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Press the coffee button to switch on the Heater
The user checkers that the absorbed current
N.A.
N.A.
N.A.
N.A.
is OK
ERROR: the absorbed current is KO; check
the wiring from the heater to the CPU/POWER
N.A.
N.A.
N.A.
N.A.
board (JP17-3) and the other wiring
LED INDICATION
Led
Led
Led
Led
Finish condition
Activity Descaling Alarm
NoWater
N.A.
N.A.
OFF
N.A.
N.A.
N.A.
Led
Double Coffee
N.A.
Level 5 (Grinder)
Start condition:
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to switch on the Grinder
Flashing
The led activity flashing
OFF
OFF
ERROR: : the led activity remains OFF and
the led alarm switch ON; check the hall
sensor board in the Grinder, the Grinder, the
OFF
OFF
ON
wiring from the hall sensor board to the CPU/
POWER board (JP2) and the wiring from the
Grinder to the CPU/POWER board (JP8)
Finish condition
Led
Activity
N.A.
OFF
OFF
OFF
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
N.A.
OFF
N.A.
Led
Double Coffee
N.A.
6/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
5.2 Test Mode PHI 2000 Vapore
Double Coffee Led
Short Coffee button
Descaling Led
ON/OFF button
This document describes the test
mode of XS PH Vapore machine.
This application is used in order to
test the machine in its mechanics
and electronic components.
No water Led
Long Coffee button
Alarm Led
Water Position
Activity Led
Water Position
The machine enters in test mode by moving the knob in the Water position
then pushing the COFFEE short button
and then connecting the machine to the plug
As long as the COFFEE short button is pressing the machine shows the Led Calc-Clean, Led Activity,
Led Alarm, Led NoWater, Led DoubleCoffee, flashing with rotation.
When the COFFEE short button is release the machine pass to the first level of the test.
There are 4 different level, in each level the coffee-machine can execute different commands:
Level 1: The machine can test the input signal:
a) Microswitch present of the brewing unit
b) Microswitch present of the dregdrawer
c) Microswitch door closed/opened
d) Button Short Coffee
e) Button Long Coffee
f) Button ON-OFF
g) Photosensor Water
h) Photosensor Steam (only in Middle-TOP model)
Level 2: The machine can test the loads in low voltage:
a) Brewing unit (24V DC)
Level 3: The machine can test the Pump in high voltage:
a) Pump (120-230V AC)
Level 4: The machine can test the Heater load in high voltage:
a) Heater (120-230V AC)
Level 5: The machine can test the Grinder load in high voltage:
a) Grinder (320V DC)
7/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
The user can switch the level by pressing the Button ON/OFF:
As long as the button ON-OFF is pressing the machine show the level of the test:
1. Level 1 : Led DoubleCoffee ON (G), Led Calc-Clean OFF (O), Led Activity OFF (G), Led Alarm
OFF (R), Led Water OFF (R)
2. Level 2 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity OFF (G), Led Alarm
OFF (R), Led Water OFF (R)
3. Level 3 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm OFF
(R), Led Water OFF (R)
4. Level 4 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm ON
(R), Led Water OFF (R)
5. Level 5 : Led DoubleCoffee ON (G), Led Calc-Clean ON (O), Led Activity ON (G), Led Alarm ON
(R), Led Water ON (R)
Legend:
(O) = Orange
(G) = Green
(R) = Red
TEST MODE Level 1
Pressing button ON/OFF
TEST MODE Level 2
Pressing button ON/OFF
TEST MODE Level 3
Pressing button ON/OFF
Pressing button ON/OFF
TEST MODE Level 4
Pressing button ON/OFF
TEST MODE Level 5
At the start up all loads are turned off. The software allow to have only one load active at the same
time.
8/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Level 1 (Input, Led)
Start condition: NO BU, NO drag drawer, No
tank, door open.
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
ON
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Insert a full water tank
Switch on the red led NoWater
OFF
OFF
ERROR: The led NoWater remain on , check
OFF
OFF
the capacitive sensor and the wiring (JP23)
OFF
OFF
OFF
OFF
ON
OFF
Insert the BU
The red led alarm blinks one time
OFF
OFF
One
blink
N.A.
OFF
ERROR: The led alarm remains off , check the
BU microswitch and the wiring (JP14)
OFF
OFF
OFF
N.A.
OFF
Insert the drag drawer
The red led alarm blinks one time
OFF
OFF
One
blink
N.A.
OFF
ERROR: The led alarm remains off , check
the microswitch on the drag drower and the
wiring (JP16)
OFF
OFF
OFF
N.A.
OFF
OFF
OFF
One
blink
N.A.
ON
OFF
OFF
OFF
N.A.
OFF
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
Close the door
The red led alarm blinks one time. When all
micro (3) are closed the green led double
coffee remains on.
ERROR: The led double coffee remains off,
check the microswitch on the door and the
wiring (JP16)
Press the coffee short button
Switch on the activity led
ON
OFF
N.A.
ERROR: The led activity remain off ,
check the interface board and the flat
OFF
OFF
N.A.
cable (JP21)
Press the coffee long button
Switch on the activity led
ON
OFF
N.A.
ERROR: The led activity remain off ,
check the interface board and the flat
OFF
OFF
N.A.
cable (JP21)
9/14
PHI 2000 PURO/VAPORE
Action by user
05 SERVICE MODE
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Move the knob in the water position
Switch on the activity led
ON
OFF
N.A.
ERROR: The led activity remain off , check
OFF
OFF
N.A.
the interface board and the flat cable (JP21)
Move the knob in the steam position
ON
N.A.
Switch on the activity led temp
OFF
ERROR: The led activity remain off ,
OFF
N.A.
check the interface board and the flat
OFF
cable (JP21)
Finish condition with tank, BU, drag
drawer and door closed. Knob in the central position
Led
Double Coffee
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
LED INDICATION
Led
Activity
Led
Descaling
Led
Alarm
Led
NoWater
Led
Double Coffee
OFF
OFF
OFF
OFF
ON
Level 2 (Brewing unit)
Start condition: BU, drag drawer and door
closed. Knob in the central position
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to move the BU to work
When the BU reaches the work position and
the current is OK ⇒ the green led activity is
ON
OFF
OFF
switched on.
ERROR: the BU moves to Home; check the
N.A.
OFF
OFF
polarity of the motor
ERROR: led activity remains OFF; Check
the work microswitch (is broken), the BU
motor (is blocked) and the wiring (JP16).
ERROR: led alarm Switch ON, check the
BU;
* with BU the absorbed current is much
more 300mA
* without BU the absorbed current is
much more 200mA
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
N.A.
OFF
ON
OFF
OFF
10/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
Press the long button to move the BU to home
When the BU reaches the home position and
the current is OK ⇒ the green led activity is
ON
OFF
OFF
switched on.
ERROR: the BU moves to Work; check the
N.A.
OFF
OFF
polarity of the motor
ERROR: led activity remains OFF; Check
the work microswitch (is broken), the BU
motor (is blocked) and the wiring (JP16).
ERROR: led alarm Switch ON, check the
BU;
* with BU the absorbed current is much
more 300mA
* without BU the absorbed current is
much more 200mA
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
N.A.
OFF
ON
OFF
OFF
LED INDICATION
Finish condition
Led
Activity
Led
Descaling
Led
Alarm
Led
NoWater
Led
Double Coffee
N.A.
N.A.
OFF
N.A.
N.A.
Level 3 (Pump)
Start condition:
Action by user
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to switch on the Pump
The led activity flashing
ERROR: the led activity remains OFF and the
led alarm swithc ON; check the pump, the
flowmeter, the wiring from the flowmeter to
the CPU/POWER board (JP5) and the wiring
from the pump to the CPU/POWER board
(JP24)
Flashing
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
LED INDICATION
Finish condition
Led
Activity
Led
Descaling
Led
Alarm
Led
NoWater
Led
Double Coffee
N.A.
N.A.
OFF
N.A.
N.A.
11/14
PHI 2000 PURO/VAPORE
Level 4 (Heater)
Start condition:
Action by user
05 SERVICE MODE
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Check the temperature
The red led General Alarm remains OFF
OFF
OFF
ERROR: The temperature sensor is shorted or
opened, the led GenAlarm switch ON; check
OFF
OFF
the wiring from the heater to the CPU/POWER
board (JP17-3) and the other wiring
OFF
OFF
OFF
ON
OFF
OFF
N.A.
N.A.
N.A.
N.A.
Press the coffee button to switch on the Heater
The user checkers that the absorbed current
N.A.
N.A.
N.A.
is OK
ERROR: the absorbed current is KO; check
the wiring from the heater to the CPU/POWER N.A.
N.A.
N.A.
board (JP17-3) and the other wiring
Finish condition
Level 5 (Grinder)
Start condition:
Action by user
Led
Activity
N.A.
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
N.A.
OFF
N.A.
Led
Double Coffee
N.A.
Led
Activity
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
OFF
OFF
OFF
Led
Double Coffee
OFF
Led
Activity
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
Led
Double Coffee
Press the coffee button to switch on the Grinder
Flashing
OFF
OFF
The led activity flashing
ERROR: the led activity remains OFF and the
led alarm swithc ON; check the hall sensor
board in the Grinder, the Grinder, the wiOFF
OFF
ON
ring from the hall sensor board to the CPU/
POWER board (JP2) and the wiring from the
Grinder to the CPU/POWER board (JP8)
Finish condition
Led
Activity
N.A.
OFF
OFF
OFF
OFF
LED INDICATION
Led
Led
Led
Descaling Alarm
NoWater
N.A.
OFF
N.A.
Led
Double Coffee
N.A.
12/14
PHI 2000 PURO/VAPORE
05 SERVICE MODE
5.3 Steam Out PHI 2000 PURO
Steam-Out in Philips 2000 and XSmall Puro (without steam tube)
This document describes the procedure of SteamOut in PHI 2000 Puro machine. This application is
used in order toProceed
empty the heater.
as follows for perform the Steam-out.
Steam-Out in Philips 2000 and XSmall Puro (without steam tube)
500mm
500mm length
length in
in the
thesilicon
silicontube
tubeOØ
‌ 5x10
5x10
Proceed as follows
for perform the Steam-out.
Insert the BLACK WATER INLET SLEEVE BREW UNIT assy
Insert
the BLACK
WATER
INLET SLEEVE
assy
500mm length in the silicon tube O
5x1020000440
(cod.
12NC
996530009825)
in theBREW
siliconUNIT
tube as
20000440
12NC
996530009825)
in the silicon tube as
in(cod.
the Picture.
(silicon
tube
cod. JS01.022)
Insert
the Picture.
BLACK WATER
BREW UNIT assy
in the
(siliconINLET
tube SLEEVE
cod. JS01.022)
(cod. 20000440 12NC 996530009825) in the silicon tube as
In
TEST
MODE
brew
250/500cc
of
water
tocool
cooldown
down
the
boiler
temperature
and discharge
discharge the
the
in
theto
Picture.
(silicon
tube
cod.temperature
JS01.022) and
In TEST MODE brew 250/500cc of water
the
boiler
inner
pressure.
inner pressure.
In TEST MODE brew 250/500cc of water to cool down the boiler temperature and discharge the
In
TEST
brew
250/500cc
of
water
cool down the boiler temperature
and discharge
the
Start
theMODE
machine
SteamOut mode
mode
byto
Start
the
machine
inin SteamOut
by
pushing the COFFEE button
button and
and the
the ON-OFF
ON-OFFbutton,
button,and
and
inner pressure.
thenconnecting
connectingthe
the machine
machine to
to the
the plug.
plug.
then
Start the machine in SteamOut mode by pushing the COFFEE button and the ON-OFF button, and
then connecting the machine to the plug.
As long as the buttons are pressed the machine shows all LEDS ON: Led Activity, Led Double Coffee, Led Alarm, Led NO_Water, Led CalclClean.
As
as the
the buttons
buttonsare
arepressed
pressedthe
themachine
machineshows
shows
LEDS
ON:
Activity,
Double
As long
long as
allall
LEDS
ON:
LedLed
Activity,
LedLed
Double
Cof-Coffee,
fee, Alarm,
Led Alarm,
NO_Water,
CalclClean.
Led
Led Led
NO_Water,
LedLed
CalclClean.
3
3
1
2
1
2
1) Open the service door
2) Extract the Brew-unit
1) Open the service door
1) Open the service door
2) Extract the Brew-unit
2)
Extract the Brew-unit
Warning:
Insert the silicone tube
Warning:
Warning:
into a container because
Insert
thethe
silicone
tubetube into
Insert
silicone
steam
is released
into
container because
because steam
a acontainer
steam
is
released
is released
3) Insert the BLACK WATER INLET SLEEVE BREW
UNIT assembly, in the boiler pin
3) Insert the BLACK WATER INLET SLEEVE BREW
3) Insert the BLACK WATER INLET SLEEVE BREW UNIT
UNIT assembly, in the boiler pin
assembly, in the boiler pin
Stimulate Micro door
Stimulate Micro
Stimulate
Micro door
door
Insert the coffe ground drawer
Insert
coffe
ground
drawer
Insertthethe
coffe
ground
drawer
When the buttons are released the machine shows Led Calc Clean flashing.
When the
the buttons
buttonsare
arereleased
releasedthe
themachine
machine
shows
Clean
flashing.
shows
LedLed
CalcCalc
Clean
flashing.
Press
coffee
button
to
start
the
steam-out
proccess.
Press coffee button to start the
Press coffee
button
to procedure
start the steam-out
proccess.
When
the steam
out
is completed
the “double coffee” Led lights up and the “Calc Clean”
When
the
steam
out
procedure
is
completed
the “double coffee” Led lights up and the “Calc CleLed switch OFF.
When
theswitch
steam OFF.
out procedure is completed the “double coffee” Led lights up and the “Calc Cle- 13/14
an” Led
an” Led switch OFF.
PHI 2000 PURO/VAPORE
05 SERVICE MODE
5.4 Steam Out PHI 2000 VAPORE
This document describes the procedure of SteamOut in PHI 2000 Vapore machine. This application
is used in order to empty the heater.
The machine enters in SteamOut mode by moving the knob in the water position
then pushing the COFFEE LONG button
and then connecting the machine to the plug.
As long as the COFFEE LONG button is pressing the machine shows all LEDS ON: Led Activity, Led
Double Coffee, Led Alarm, Led NO_Water, Led CalclClean.
When the COFFEE LONG button is release the machine starts the Steam Out: Led CalcClean flashing.
During this phase if the knob is moving in the central position the steam out procedure will be interrupted and the red led “General Alarm” will be switched On, in order to continue the steam out
procedure move back the knob in the water position.
When the steam out procedure is completed the Led Double Coffee switch on and the Led CalcClean
switch OFF.
Now is possible to switch off the machine or repeat the procedure moving the knob in the central
position and after moving again the knob in the water position.
5.5. Saeco Service Center - Quick Start Guide
Saeco Service Center (SSC) is a tool with which you can re-program the machine and check the
diagnostic of the same.
You can download the software from the following link: http://logsave.logtronics.com/SSC2/publish.htm
In support of this tool it is essential to order the Saeco Programming Device:
Cod. 20000490 “KIT PROGRAMMER SERKIT SSC2”.
This kit includes the programmer and cables helpful.
All details related to the registration and operation are explained in the enclosed Quick start guide
(QSG).
Saeco Service Center – Quick Start Guide
Press the icon to view the document
To open the attached document is necessary to save the service manual on your PC.
14/14
PHI 2000 PURO/VAPORE
CHAPTER 6
SERVICE AND
MAINTENANCE
PHI 2000 PURO/VAPORE
Repair Flow 6.1. Repair Flow
Proces stap Intake Saeco no. Diagnosis Repair Inspection visual Power check Accesoires Consumer complaint Coffee Dispense Noise Crema Temperature Grinder Steam Steam Hot Water Milk Cappuchino Leakage Leakage Cleaning 06 SERVICE AND MAINTENANCE
Action take care for pictures
1 Visual inspection (transport damage)
2 Check Type/serialnumber Log all available accessory 3 Check product for consumer complaint (NFF contact consumer)
4 Opening machine Run Diagnostic to get error codes and relevant set statistics (Saeco Service Center SSC) 5 Visual inspection check for loosen parts, leaking etc.. 6 Operational tests 7 Repairing the faults encountered Checking any modifications (view Symptom Cure, new software, etc.) 8 Refer Annex tabs per family 9 Service activities in accordance with the operating schedule Check/Replace Waterfilter (the small filter, not the Britta filter) Check/Replace Water tank lip seal Check/Replace Boiler pin O‐ring Clean/align Coffee grinder (Vacuum cleaner / brush) Descale the water Circuit Check/Replace Hot water/steam valve 10 Internal check / cleaning Check/Clean/Grease Brewing unit 11 Operational test while the appliance is open Check Hoses, attachments and Oetiker clamps Check Pump for operation & noise Check Gear motor for operation & noise Check for leakage 12 Assembly 13 Final inspection test Steam out before shipping out, if temperature is below 0° to prevent any demaged due to frozen water.
14 No need for those families Minuto family (all platform); Incanto family new; Pico Baristo; Gran Baristo; Intelia V2; Philips 2000‐2100; Incanto Executive; Moltio family (all platform). Please also check for GDA_113455
Provide precise IRIS code, according dedicated code table for Coffee products. The
15 location code from the part you have worked on MUST be completed always with the part reference from exploded view ! Do cabinet parts fit well together Check for damages Will the set switch on Do the accessories match with the intake Check the product for the consumer complaint Basic Functional test Make 2 * coffee. Are both amounts equal Make e 2 cups at the same time. Are the volumes equal Is the sound normal Blow on the coffee. Does the crema come back together Is the crema colour correct (Hazelnut) Is the coffee temperature within spec Is the grinder noise normal Does the steam work Does the hot water work (if applicable) Does the cappuccinatore produce good froth 14 Did the product leak during the testing 1/2
15 Draining the circuit (in winter) Clean water reservoir, bean reservoir,
brew chamber and conveyor
Grinder Steam Steam Hot Water PHI
Milk 2000 PURO/VAPORE
Cappuchino Leakage Leakage Cleaning Safety check visueel Packing Documentation Repair report Does the steam work Does the hot water work 06 SERVICE AND MAINTENANCE
(if applicable) Does the cappuccinatore produce good froth 14 Did the product leak during the testing 15 Draining the circuit (in winter) Clean water reservoir, bean reservoir,
brew chamber and conveyor
16 Clean and dry brew unit, coffee bin and drip tray. Lubricating the brewing unit with suitable grease External cleaning Earth leakage, Isolation test, resistor of earth wire grounding, as requested in certain country's (VDE, ISO) Check the mains cord for damages 18 Packing Check completeness (accessories) according income log 19 Neatly pack the product NFF letter Descaling instruction with changed procedure (S/C) Other instructions according S/C Is there an answer to ALL consumer questions/complaints (see complaint) add set statistic and give, if needed clear instruction towards consumer Is it indicated which documents are added Are there tips how to prevent issues Is the grinder noise normal 2/2
PHI 2000 PURO/VAPORE
CHAPTER 7
DISASSEMBLY
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.1. Outer shell
Remove the dreg drawer, water tank, mushroom finger protection device on the coffee
container lid and coffee container, then loosen
the screws shown.
The USA type is inserted a grid Protective hand
to replace the mushroom finger protection
Slide out the steam hose protection, lift the cover at the rear by pressing down gently on the cooling
vents to help detach the anchoring tabs, then pull it away from the steam hose, taking care not to
scratch it. (Only for Vapore)
Disassembling the Top cover
Remove the dreg drawer, water tank, mushroom
finger protection device on the coffee container
lid, then loosen the screws shown.
Disassembling the side cover
A
A
A
Loosen the screws shown and slide out the side cover; be careful of the protrusions (A) on the base.
1/8
PHI 2000 PURO/VAPORE
1
07 DISASSEMBLY
2
Disassembling the hatch
3
1) Detach the hatch by pressing the fastenings.
2) Lift the fastenings shown.
3) Slot for pins.
7.2. KYB interface
Remove the RHS Loosen the screws shown, Slide out the control
and LHS light guide. detach the dispenser, then keypad.
remove the circlip and
gear as illustrated in the
photograph.
Remove the flat cable
shown and slide out
the P.C.B.
For PHI 2000 Puro: loosen
the screws shown and
remove the flat cable
7.3. The control knob and coffee keys
To remove the coffee keys from the control
keypad, detach them from the anchoring device
on the back of it and take them out.
To remove the knob,
simply slide it out of
its position.
2/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
PHI 2000 Puro
To remove the coffee keys from the control
keypad, detach them from the anchoring
device on the back of it and take them out.
Disassembling the power P.C.B.
To reprogram the P.C.B. connect the S.S.C
1) Loosen the screw shown and remove the
P.C.B. protection.
1
2
2) Slide out the P.C.B., removing all
connections.
7.4. The boiler pin
Boiler pin (Vapore)
Boiler pin (Puro)
Loosen the screws shown Loosen the screw and Remove the OETIKER
clamp and pull out
and remove the boiler pin. remove the boiler pin.
the silicon tube
3/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.5. Gearmotor
1) Loosen the screws holding the boiler pin in place,
remove it and loosen the other screws shown
1
2
E
F
A
B
C
D
2) The following are located inside the compartment
protected by the casing:
-
Brew drive (A) with gears (B) and (C) for
transmission and timing of the dispensing head.
- Grounds drawer present microswitch (D).
- Brewing unit present microswitch (E).
- Microswitch (F) detecting brewing unit home and
work positions.
- Remove the gear (C) that meshes with the motor
transmission shaft
- Remove the large gear (B)
- Remove the motor (A), complete with transmission
shaft
3
B
3) Replace the gear (B), making sure that the
imprint of the arrow is aligned with the opening
containing the pin (P)
P
H
L
4
4) When replacing the motor and the transmission
shaft, make sure the bearings (L) are in the right
position.
Grease the shaft thoroughly and evenly
4/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.6. The boiler
1
1) Loosen the screws shown.
2
2) Loosen the screw and remove the plastic support.
7.7. The flow selector faucet
X
X
Loosen the screw and
remove the boiler pin.
Remove the boiler.
Loosen the screw and remove the
control knob and coffee keys.
Loosen the screw and disconnect the
hydraulic connections, remove the flow
selector faucet.
5/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.8. The pump and turbine
Slide out the support as shown.
Remove connection 1, slide out the silicone hoses.
To prevent annoying vibrations when reassembling
the pump, take extra care when positioning spring
2.
At this point, the turbine may also be removed
from its recess.
2
1
7.9. The coffee grinder
1
1) To remove the coffee grinder, simply slide it
out and remove its connections.
2
2) When replacing it, make sure the spring (A)
and the coffee pipe (B) are positioned correctly.
B
A
6/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.10.Grinder adjustment/assembly and disassembly
1) To remove the upper grinder support, using a
hex key push down and turn clockwise to release
the grinder support from the bayonet coupling
1
2) To remove the grinder blade from the upper
support, turn it anti-clockwise until it detaches
from the bayonet coupling
2
3) To remove the lower grinder blade, keep the
increment pin (A) locked in position and turn the
grinder blade anti-clockwise, until it detaches from
the bayonet coupling
A
3
4) When refitting the upper grinder support,
make sure you reposition it so that the mark is as
illustrated in the photo
4
7/8
PHI 2000 PURO/VAPORE
07 DISASSEMBLY
7.11.OETIKER clamps assembly and disassembly
1
1) Boiler connection
2
2) Other connections
1
Replacing the hoses
1) Use a suitable pair of pliers to
remove the clamp (as illustrated)
2
2) Tighten the clamp as illustrated
8/8
PHI 2000 PURO/VAPORE
CHAPTER 8
NOTES
PHI 2000 PURO/VAPORE
08 NOTES
1/1
PHI 2000 PURO/VAPORE
CHAPTER 9
WATER CIRCUIT
DIAGRAM
PHI 2000 PURO/VAPORE
09 WATER CIRCUIT DIAGRAM
9.1. Water circuit diagram Puro
Water drain
Safety valve
Pump
Water tank
Flow meter
Boiler
Cold water
Hot water
Boiler Pin
1/2
Safety valve
Pump
Water tank
Flow meter
Water drain
Boiler
Hot water or steam
Cold water
Hot water
Steam water
Selector faucet
PHI 2000 PURO/VAPORE
09 WATER CIRCUIT DIAGRAM
9.2. Water circuit diagram Vapore
Boiler Pin
2/2
PHI 2000 PURO/VAPORE
CHAPTER 10
ELECTRICAL
DIAGRAM
PHI 2000 PURO/VAPORE
10 ELECTRICAL DIAGRAM
10.1.Electrical diagram PHI 2000 Puro/Vapore
1/1
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