installation instructions and owner'

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
INSTALLER:Leave this manual with the appliance.
CONSUMER:Retain this manual for future reference.
WARNING
For Outdoor Use Only.
OUTDOOR GAS FIREPLACE
DANGER
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the
appliance and immediately call your gas
supplier or fire department.
WARNING
Improper installation, adjustment,
alteration, service or maintenance can
cause injury or property damage. Read the
installation, operation and maintenance
instructions thoroughly before installing or
servicing this equipment.
WARNING
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
GAS-FIRED
File No: MH 48188
MODELS
OP36FP32M(N,P)-3
OP42FP32M(N,P)-3
OP36FP72M(N,P)-3
OP42FP72M(N,P)-3
This series is design certified in accordance with American
National Standard Z21.97 as an Outdoor Ventless Fireplace and
should be installed according to these instructions.
An LP-cylinder not connected for use shall
not be stored in the vicinity of this or any
other appliance.
! DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed
space such as a camper, tent, car or home.
Page 1
TABLE OF CONTENTS
SECTION
PAGE
Before Your Start.......................................................................................................3
Carton Contents & Hardware Package.....................................................................3
Important Tips to Keep a Good Flame......................................................................4
Product Specifications...............................................................................................5
Accessories...............................................................................................................5
Important Safety Information.....................................................................................6
Safety Information for Users of LP-Gas....................................................................7
Homeowner Reference Information..........................................................................8
Introduction..........................................................................................................8 - 9
Fireplace Dimensions..............................................................................................10
Gas Supply.............................................................................................................. 11
Clearances.......................................................................................................12 - 13
Planning Installation................................................................................................14
Fireplace Installation Instructions.....................................................................15 - 16
Gas Line Connections.............................................................................................16
Millivolt Lighting Instructions - OP(36,42)FP3.........................................................17
IP Lighting Instructions - OP(36,42)FP7.................................................................18
Millivolt Pilot and Main Burner Flame Characteristics - OP(36,42)FP3...................19
Wiring......................................................................................................................20
IP Remote Control Installation & Operation - OP(36,42)FP7..................................21
Cleaning and Service..............................................................................................22
Troubleshooting.......................................................................................................23
Parts View...............................................................................................................24
Parts List..........................................................................................................24 - 25
Master Parts Distributor List....................................................................................26
How to Order Repair Parts......................................................................................26
Warranty Terms.......................................................................................................27
Page 2
33858-3-0117
BEFORE YOU START
Sample Warnings and Definitions:
WARNING
DANGER
Indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
If not installed, operated and maintained in accordance with
the manufacturer's instructions, this product could expose you
to substances in fuel or from fuel combustion which can cause
death or serious illness.
1.
2.
3.
4.
5.
6.
Indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
7.
8.
9.
NOTICE: Indicates information considered important but not
hazard related.
10.
11.
WARNING
If the these instructions are not followed exactly, a fire or
explosion may result causing property damage, personal injury
or loss of life.
12.
Read the safety information on Pages 6 - 7.
Determine where to install fireplace. See page 14.
What accessories are going to be installed? See page 5.
Frame the opening. See page 15.
Install shutoff valve. See page 11.
Install optional drain tray. Refer to the instructions provided
with the drain tray.
Install the fireplace. See pages 15 - 16.
Install the gas lines. See page 11.
Install hood or optional extension hood and optional bifold
door.
Light the fireplace. See pages 17 and 18.
If applicable, show the homeowner how to operate the
remote. See page 21.
Show the homeowner how to do basic maintenance. See
page 22.
CARTON CONTENTS & HARDWARE PACKAGE
4
Provided Hardware for hood installation.
3
2
5
1
SCREW,
PAN
HEAD
2 TYPE F PHILLIPS
SCREW, 10-32
X ½ 10-32
TYPEXF /PHILLIPS
PAN HEAD
SS
(QTYSS
4) (QTY 4)
1
6
SCREW, 10-24 X 1/2 TYPE PHILLIPS HEX HEAD (QTY 2)
NOTICE: See parts illustration and list on pages 24 and 25 for
ordering replacement parts.
NOTICE: Do not order batteries, bolts, screws, washers or nuts.
These items can be purchased at hardware stores.
Index
No.
Description
Quantity
30 Series
70 Series
1
Fireplace
1
1
2
Hood
1
1
3
Shut-Off Valve
1
1
4
AA Battery
0
4
5
Remote & Battery (A23)
0
1
6
Battery Pack & Wire Assembly
0
1
33858-3-0117
Page 3
IMPORTANT TIPS TO KEEP A GOOD FLAME
IMPORTANT NOTICE
INSTALLER - SERVICE PERSON - HOMEOWNER
1. Ensure the air shutter is set to the specification. See
Figures 1 to 3 and table on page 5.
Verify the air shutter opening is set correctly. Refer to the
tables for specific air shutter settings for each model.
2. Ensure burner, venturi, and air shutter are free of dirt,
lint, animal hair (i.e. cat and dog) or anything that may
block air flow. See Cleaning and Service, page 22.
Natural Gas Models - Set air shutter to 1/8 inch. See
Figures 1 and 2, and Table 1 on page 5.
3. Do not allow fans to blow directly into or at the
fireplace. Avoid any drafts that alter the flame patterns.
Pay particular attention to ceiling fans.
4. Do not place debris, additional logs or other articles
not specified in this manual inside the fireplace.
5. Do not use rock wool (embers) in fireplace.
6. Have your dealer or qualified service technician
perform an annual inspection and cleaning to prevent
malfunction.
7. Install logs according to the installation instructions. Do
not alter log placement from the prescribed layout in
manual provided with the log set.
Figure 1 - Air shutter at 1/8-inch opening
Verify air shutter opening with a 1/8-inch drill bit. See
Figure 2.
Figure 2 - 1/8 inch opening shown
LP Gas Models – Verify air shutter is "fully open."
See Figure 3 and Table 2 on page 5.
.
Page 4
Figure 3 - Air Shutter Fully Open
33858-3-0117
PRODUCT SPECIFICATIONS
Gas
Type
Valve
Type
Orifice
BTU/H
Max
BTU/H
Min
OP36FP32
LP
MILLIVOLT
#45
50,000
36,000
OP36FP32
NAT
MILLIVOLT
#29
50,000
38,000
OP42FP32
LP
MILLIVOLT
#45
50,000
36,000
OP42FP32
NAT
MILLIVOLT
#29
50,000
38,000
OP36FP72
LP
IP
#45
50,000
36,000
OP36FP72
NAT
IP
#29
50,000
38,000
OP42FP72
LP
IP
#45
50,000
36,000
OP42FP72
NAT
IP
#29
50,000
38,000
Model
All Fireplace Sizes
Natural Gas
(inches w.c.)
Propane Gas
(inches w.c.)
MV
IP
MV
IP
Manifold pressure setting
on "HI"
3.5
3.5
10.0
10.0
Gas inlet pressure
Maximum
10.5
10.5
13.0
13.0
Gas inlet pressure
Minimum
4.5
4.5
10.8
10.8
Table 1 - Air Shutter Opening
Natural Gas Models
Table 2 - Air Shutter Opening
LP Gas Models
Model
Air Shutter Opening (inches)
Model
Air Shutter Opening
OP36FP32MN
1/8
OP36FP32MP
Fully Open
OP42FP32MN
1/8
OP42FP32MP
Fully Open
OP36FP72MN
1/8
OP36FP72MP
Fully Open
OP42FP72MN
1/8
OP42FP72MP
Fully Open
ACCESSORIES
The following accessories may be obtained from your Empire Comfort Systems dealer. Contact your Empire Dealer for more accessory
options. If you need additional information beyond what your dealer can furnish, contact Empire Comfort Systems Inc., 918 Freeburg
Ave., Belleville, Illinois 62220-2623.
Model Number
Description
BD36SS
36-Inch Bi-fold Glass Doors
BD42SS
42-Inch Bi-fold Glass Doors
DT36SS
36-Inch Drain Tray - Stainless Steel
DT42SS
42-Inch Drain Tray - Stainless Steel
WD36SS
36-Inch Weather Door - Stainless Steel
WD42SS
42-Inch Weather Door - Stainless Steel
VB4H36SS
36-Inch Extended Hood - Stainless Steel
VB4H42SS
42-Inch Extended Hood - Stainless Steel
FRBC
Battery Remote (millivolt units only)
FWS1
Wall Switch (millivolt units only)
OLX24WR
7-Piece Log Set (Required for OP36FP models)
OLX30WR
7-Piece Log Set (Required for OP42FP models)
Gas Conversion Kits
Kit Number
Description
Model Used On
31996
Conversion Kit - NAT to LP
OP36FP32MN
31997
Conversion Kit - LP to NAT
OP36FP32MP
31998
Conversion Kit - NAT to LP
OP42FP32MN
31999
Conversion Kit - LP to NAT
OP42FP32MP
31992
Conversion Kit - NAT to LP
OP36FP72MN
31993
Conversion Kit - LP to NAT
OP36FP72MP
31994
Conversion Kit - NAT to LP
OP42FP72MN
31995
Conversion Kit - LP to NAT
OP42FP72MP
33858-3-0117
Page 5
IMPORTANT SAFETY INFORMATION
FOR THE HOMEOWNER
FOR THE INSTALLER
•
This fireplace should be inspected before use and at least
annually by a qualified service person. More frequent
cleaning may be required due to insects, pollen build up,
dust, etc.
•
Keep the control compartments, burner, and circulating air
passageways of the fireplace clean.
Make a periodic visual check of the spark probe and burners.
Have a qualified service technician clean and replace
damaged parts.
•
During manufacture, this fireplace is treated with oils, films
and bonding agents. These are not harmful but may produce
smoke and odor as they burn off during initial operation. This
is normal.
Do not use this fireplace if any part has been underwater.
Immediately call a qualified service technician to inspect the
fireplace and to replace any part of the control system and
any gas control which has been under water.
•
Do not operate this fireplace with glass doors or weather
door in the closed position. A firebox screen must be in place
when the burner is being used.
•
Alert children and adults to the hazards of high surface
temperatures. Keep children and other at-risk individuals
away to avoid burns or clothing ignition.
•
Carefully supervise young children when they are in the
same area as the fireplace.
•
Do not place debris, additional logs, or other articles in the
fireplace.
•
Do not hang or place clothing or other flammable materials
on or near the fireplace.
•
Do not allow Combustible Materials adjacent to or in contact
with the fireplace. Combustible materials include wood, or
other materials that will burn even when treated with fireretardant chemicals.
•
Keep fireplace area clear and free from combustible
materials, gasoline and other flammable vapors and liquids.
•
Do not allow fans (ceiling fans, box fans, etc) to blow directly
into or at the fireplace.
•
Leave these instructions with the homeowner
•
Replace any guard or protective device removed for
servicing prior to operating the fireplace.
•
Installation and repair should be done by a qualified service
person.
•
•
•
•
•
Any modification to this fireplace or to controls can be
dangerous. Improper installation or use of the fireplace can
cause serious injury or death from fire, burns, explosion or
carbon monoxide poisoning.
Follow all local codes regarding installation, combustion and
ventilation air or in the absence of local codes follow the
National Fuel Gas Code ANSI Z223.1 (US installation), or
CAN/CGA-B149, installation Code (Canada installation).
Use Non-Combustible Materials where indicated for the
fireplace installation. Non-combustible materials do not ignite
or burn as a result of using the fireplace. These include
metal, brick, ceramic, concrete, slate, glass, and plaster.
Adhesives must be rated for high temperatures (300°F +).
Any mechanical fasteners used to install material must also
be non-combustible, including wall anchors and tile spacers.
Materials that pass the ASTM E 136 test (Standard Test
Method for Behavior of Materials in a Vertical Tube Furnace
at 750C) are considered non-combustible.
Page 6
33858-3-0117
SAFETY INFORMATION FOR USERS OF LP-GAS
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless
and colorless. You may not know all the following safety
precautions which can protect both you and your family
from an accident. Read them carefully now, then review
them point by point with the members of your household.
Someday when there may not be a minute to lose,
everyone’s safety will depend on knowing exactly what
to do. If, after reading the following information, you feel
you still need more information, please contact your gas
supplier.
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas
because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
•
Do not operate electric switches, light matches, or use your
phone. Do not do anything that could ignite the gas.
•
Immediately get everyone out of the area.
•
Close all gas tank or cylinder supply valves.
•
LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
•
Use your neighbor’s phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the area.
•
Finally, let the service man and firefighters check for
escaped gas. Have them air out the area before you return.
Properly trained LP-Gas service people should repair the
leak, then check and relight the gas appliance for you.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell
the odor of the chemical put into the gas. You must find
out if you can smell the odorant in propane. Smoking can
decrease your ability to smell. Being around an odor for a time
can affect your sensitivity or ability to detect that odor. Sometimes
other odors in the area mask the gas odor. People may not smell
the gas odor or their minds are on something else. Thinking
about smelling a gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and the odor can fade
under some circumstances. For example, if there is an
underground leak, the movement of the gas through soil can filter
the odorant. Odorants in LP-Gas also are subject to oxidation.
This fading can occur if there is rust inside the storage tank or in
iron gas pipes.
LP-Gas may condense in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there
may be more odor at lower levels. Always be sensitive to the
slightest gas odor. If you detect any odor, treat it as a serious
leak. Immediately go into action as instructed earlier.
SOME POINTS TO REMEMBER
•
Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it
to find out what the propane odor smells like. If you suspect
that your LP-Gas has a weak or abnormal odor, call your LPGas Dealer.
•
If you are not qualified, do not perform service, or make
adjustments to appliances on the LP-Gas system. If you are
qualified, consciously think about the odor of LP-Gas prior
to and while lighting burner or performing service or making
adjustments.
•
Do not try to light the burner, perform service, or make
adjustments in an area where the conditions are such that
you may not detect the odor if there has been a leak of LPGas.
•
Odor fade, due to oxidation by rust or adsorption on walls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed
to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you
have any question about the gas odor, call your LPGas dealer. A periodic sniff test of the LP-gas is a good
safety measure under any condition.
•
If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Take the same
immediate action recommended for the occasion when you
do detect the odorized LP-Gas.
•
If you experience a complete “gas out,” (the container
is under no vapor pressure), turn the tank valve off
immediately. If the container valve is left on, the container
may draw in some air through openings. If this occurs, some
new internal rusting could occur. If the valve is left open,
then treat the container as a new tank. Always be sure your
container is under vapor pressure by turning it off at the
container before it goes completely empty or having it refilled
before it is completely empty.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That
will take some of the odorant out of the gas, reducing its odor
intensity.
33858-3-0117
Page 7
HOMEOWNER REFERENCE INFORMATION
We recommend that you record the following information about your fireplace.
Model Number: ______________________________ Date purchased:_________________________
Serial Number: ______________________________ Location of fireplace:______________________
Dealer Name: _______________________________ Dealer Phone: __________________________
Notes:_______________________________________________________________________________
INTRODUCTION
Instructions to Installer
1. Leave instruction manual with owner.
2. Show homeowner the Product Registration Card supplied with
fireplace.
3. Fill in the Homeowner Reference Information above.
4. Show owner how to start and operate outdoor fireplace.
Consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an outdoor
fireplace.
WARNING
Any change to this fireplace or its controls can be dangerous.
Improper installation or use of the appliance can cause serious
injury or death from fire, burns, explosion or carbon monoxide
poisoning.
Cleaning Instructions at Installation
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
the fireplace, and does not require any action to correct. If you
prefer keeping your fireplace front looking factory-fresh, clean it
as required with stainless steel cleaner.
When installation application includes highly acidic materials
such as acid wash or stone etching, do not remove the protective
PVC film from the stainless steel until after this application is
complete. Once the film has been removed, clean appliance
immediately with a stainless steel cleaner.
Please note that areas where the film has been formed (corners,
hems, etc.) may require extra cleaning to remove film residue.
Ensure that all protective film has been removed from the
fireplace prior to burning.
Page 8
Important
• Before contacting your dealer or Empire regarding this
fireplace, please complete the Homeowner Reference
Information above.
• Do not burn solid fuels in this appliance.
• The maximum gas inlet supply pressure is 13 inches for LP
and 10.5 inches for NAT.
• If a fireplace is equipped with a gas pressure regulator
connect to a fixed fuel piping system:
• The required manifold pressure in inches water column
(w.c.) is 10 inches for LP and 3.5 inches for NAT when
on "HI".
• Disconnect the fireplace and its shutoff valve from the
gas supply piping system during any pressure testing in
excess of 1/2 psi (3.5 kPa).
• Close the shutoff valve to isolate the fireplace from the
gas supply during any pressure test equal to or less
than 1/2 psi (3.4 kPa).
Moisture Control
• This outdoor fireplace will shed moderate amounts of water,
but is not waterproof. Water and condensing water vapor
may enter the chase under certain conditions.
• The fireplace will not perform as an exterior wall. Moisture
penetration must be considered for construction that places
the fireplace in structure walls or on moisture sensitive
surfaces.
• When installed on exterior walls: Construct the fireplace
chase outside the structure's weather envelope. Where the
platform meets the wall, use a flashing detail similar to that
required for attached decks. Chase platforms, including
hearths should slope away from the structure at 1/4 inch per
foot. The fireplace can be shimmed level.
• When installed on surfaces where water may collect or
cause damage: It is recommended a slope of 1/4 inch per
foot towards the drain port. The fireplace can be shimmed
level.
• Hearths should slope away from the front of the fireplace
and chase at 1/4 inch per foot.
• We recommend a weather door or bifold door accessory to
protect the fireplace from moisture. Never install the fireplace
where moisture cannot drain off easily.
33858-3-0117
INTRODUCTION
Screened Porch Installation
The fireplace may be installed safely and is design certified by UL
to be installed in a screened porch with the following guidelines.
Minimum Porch Area
96 sq ft
Minimum Ceiling Height
84 inches
See page 14 - Planning Installation
Installation on Rugs and Tile
If this fireplace is installed directly on carpeting, tile or other
combustible material (other than wood flooring or decking), the
fireplace shall be installed on a metal or wood panel extending
the full width and depth of the appliance.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization
equipment or accessories and repair and servicing of equipment
shall be performed only by a qualified agency. The term "qualified
agency" means any individual, firm, corporation or company
which either in person or through a representative is engaged
in and is responsible for (a) the installation or replacement of
gas piping or (b) the connection, installation, repair or servicing
of equipment, who is experienced in such work, familiar with all
precautions required and has complied with all the requirements
of the authority having jurisdiction.
Commonwealth of Massachusetts: The installation must be
made by a licensed plumber or gas fitter in the Commonwealth
of Massachusetts.
High Altitudes
For altitudes above 2,000 feet, ratings should be reduced at the
rate of 4 percent for each 1,000 feet above sea level. Contact the
manufacturer or your gas company before changing orifice size.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect
the Btu output of the unit. Contact the gas company for the
heating value. Then, contact the manufacturer to verify what
orifice is needed for operation of the fireplace.
33858-3-0117
Page 9
FIREPLACE DIMENSIONS
OUTER FIREBOX DIMENSIONS
INNER FIREBOX DIMENSIONS
W
GAS INLET HOLE
THIS SIDE ONLY
D
A
S
TOP VIEW
K
Q
M
G
V
E
L
B
C
Z
X
T
U
SIDE VIEW
Y
F
INDEX
LETTER
DIMENSIONS (in inches)
DIMENSION DESCRIPTION
A
The maximum height of firebox face (excluding standoffs)
OP36
OP42
35-1/16
35-1/16
B
The maximum width of the firebox face (excluding nailing flanges)
40
44
C
The maximum depth of the firebox
19
19
D
The height of the firebox opening
24-1/4
24-1/4
E
The width of the firebox opening
36
40
F
The interior depth of the firebox
15-9/16
15-9/16
G
The rear exterior width of the firebox
31-7/8
35-7/8
K
Height from the bottom of the box to the gas line opening
2-7/8
2-7/8
L
Depth from the front of the box to gas line opening
10-3/8
10-3/8
M
Depth from rear of box to gas line opening
8-9/16
8-9/16
Q
Distance from floor to fireplace opening
6-3/16
6-3/16
S
Overall height to header (not shown)
35-13/16
35-13/16
T
Interior front height of firebox
24-3/16
24-3/16
U
Interior rear height of firebox
19-1/4
19-1/4
V
Interior front width of firebox
34-5/16
38-5/16
W
Interior rear width of firebox
28
32
X
Corner install depth
34-11/16
36-3/4
Y
Corner install width
69-5/16
73-5/16
Z
Corner install wall length
49-1/16
51-15/16
Page 10
Figure 4
33858-3-0117
GAS SUPPLY
The fireplace installation must conform with local codes, or in the
absence of local codes with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54; International Fuel Gas Code, Natural Gas and
Propane Installation Code, CSA B149.1; or Propane Storage and
Handling Code, B149.2, as applicable.
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length
Schedule 40 Pipe
Inside Diameter
Nat.
LP
Tubing, Type L
Outside Diameter
Nat.
TO CONTROL
VALVE
GAS SUPPLY PLUMBING
MANUAL
SHUT-OFF VALVE
GAS SUPPLY
INLET
1/8 NPT PLUGGED
HOLE FOR
TEST GAGE
DRIP LEG
3” MINIMUM
LP
(Dimensions in inches)
0-10 feet
1/2
3/8
1/2
3/8
10-40 feet
1/2
1/2
5/8
1/2
40-100 feet
1/2
1/2
3/4
1/2
100-150 feet
3/4
1/2
7/8
3/4
NOTICE: Check to confirm whether your local codes allow
copper tubing or galvanized.
NOTICE: Because some municipalities have additional local
codes, consult your local authority and installation code.
Figure 5
The use of the following gas connectors is recommended:
— ANSI Z21.24 Appliance Connectors of Corrugated Metal
Tubing and Fittings
— ANSI Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction The Commonwealth of Massachusetts
requires that a flexible appliance connector cannot exceed 3 feet.
Installing a New Gas Shut-Off Valve
Each appliance must have its own manual gas shut-off valve
located in the vicinity of the unit. Where none exists, or where
its size or location is not adequate, contact your local authorized
installer for replacement or relocation.
Test for leaks. Turn fireplace off. Compounds used on threaded
joints of gas piping shall be resistant to the action of liquefied
petroleum gases. The installer must check all gas connections
for leaks. Perform all leak tests with a leak test solution or soap
solution. Rinse off all solution once testing is complete. Perform a
pressure test on all unexposed connections.
Never use an exposed flame to check for leaks. Never
pressure test with appliance connected; control valve will
sustain damage. Disconnect the appliance from piping at the
control valve inlet and cap the pipe before pressure testing.
Install a gas valve and ground joint union in the gas line upstream
of the gas control to aid in servicing. The National Fuel Gas
Code requires installing a drip line near the gas inlet. The drip
line consists of a vertical length of capped pipe installed before
the gas inlet to collect condensation and foreign particles. See
Figure 5.
Figure 6
Do not break knockouts inside liners. Gas inlets should run under
the fireplace floor. See (GAS LINE CONNECTION) information
on bottom right side of Page 16.
33858-3-0117
Page 11
CLEARANCES
Top Framing and Finishing: Combustible framing materials
requires 3/4 inch across top of unit. See Figure 7.
COMBUSTIBLE
FINISHED WALL
OR MANTEL
Sidewall Clearances: The clearance from the inside of the
fireplace to perpendicular combustible side wall must not be
less than 6 inches. See Figure 8.
2X4
TOP PLATE
NON-COMBUSTIBLE
BOARD OR FACING
Fireplace Face Clearance: For the first 1-3/4 inch back from
face leave 3/8 inch side clearance. See Figure 8.
Fireplace Side and Back Clearances: The fireplace outer
casing side (after the first 1-3/4 inch mentioned above) and
back flanges are zero clearance to combustibles.
3/4" GAP REQUIRED
ACROSS ENTIRE TOP
OF FIREPLACE
Fireplace Front Clearance: Leave at least 36 inches clearance
from the front of the fireplace into the room.
Ceiling Clearances: The ceiling height must not be less than
84 inches from the floor. See Figure 9.
Mantel Clearances: Vent free fireplace models must use the
hood supplied with the fireplace, or the optional extension
hood available for each model. If a combustible mantel is
installed, it must meet the clearance requirements detailed
below.
Figure 7 - Clearances to Combustibles
OUTER WRAPPER
FIREBOX WALL
COMBUSTIBLE
MATERIALS ALLOWED
IN SHADED AREAS
FIREBOX
(TOP VIEW)
1 3/4”
FRONT FACE (SIDE)
3”
MAX.
3/8” GAP REQUIRED
BOTH SIDES
6"
MIN.
Figure 8
Page 12
45°
PERPENDICULAR
SIDE WALL
33858-3-0117
CLEARANCES
CEILING
COMBUSTIBLES
ALLOWED
F
WALL STUD
E
D
9 3/4”
53 1/2”
MIN.
C
B
28 1/2”
MIN.
A
3/4” TO COMBUSTIBLES
REQUIRED ACROSS
ENTIRE TOP EDGE
OF FIREPLACE
WALL FACING
18 3/4”
MIN.
HOOD
84”
MIN.
(CEILING TO FLOOR)
FIREBOX
FACE
FLOOR
INDEX
LETTER
Dimensions (inches)
DISTANCE FROM
WALL SURFACE
DISTANCE ABOVE
FIREPLACE HOOD
A
2
18-3/4
B
4
21-1/2
C
6
24-1/4
D
8
27
E
10
27-3/4
F
12
28-1/2
Figure 9
Television Considerations
Installing a television above a fireplace has become increasingly
popular; however, the area above any fireplace gets hot and most
TV manufacturers recommend against placing their products
near a heat source.
If you install a television above this fireplace, Empire Comfort
Systems accepts no responsibility for damage or injuries. Follow
the television manufacturer’s installation instructions, including
any recommendations regarding proximity to heat sources.
If you have a TV above your fireplace, turn off the fireplace and
let it cool completely before servicing or touching any buttons on
the TV.
33858-3-0117
Page 13
PLANNING INSTALLATION
In planning the installation for the fireplace, first determine where
the unit will be installed, and then plan the gas supply piping.
•
The fireplace can be mounted on any of these surfaces:
1. A flat combustible or non-combustible surface.
2. A raised platform made of combustible material.
3. Four corners of the fireplace so contact is made on all four
perimeter edges on the bottom of the unit.
(Example: Four masonry blocks - if allowed by local codes)
Within a partial enclosure with an overhead cover and no
more than two side walls. These side walls may be parallel,
as in a breezeway or at right angles to each side. See
Figure 11.
If the fireplace will be installed directly on carpeting, tile or other
combustible material other than wood flooring, your must first
install a metal or wood panel extending the full width and depth
of the unit.
CE
Decide what additional components to include in your installation.
Consult your dealer for assistance.
LA
EP
FIR
This fireplace is intended for installation on an outdoor patio or
in your yard. This fireplace shall be used only outdoors in a well
ventilated space and shall NOT be used in a building, garage, or
other enclosed area.
Install the fireplace in an area sheltered from direct wind, which
may cause erratic flames and main burner outage. Erratic flames
could also cause soot on logs, walls or ceiling. Flame outages
and sooting are nuisances but pose no safety issues.
Typical installation may include covered patio, gazebo or an
outside wall of a house.
•
•
Figure 11
•
This partial enclosure includes an overhead cover and three
walls, no more than 30% or more of the horizontal periphery
(i.e. perimeter) of the enclosure permanently open. These
openings cannot be screened or have operable windows or
shutters. See Figure 12.
Minimum porch area – 96 sq ft
Minimum ceiling height – 84 inches
Installation in partial enclosures must conform to one of the
following conditions:
• With walls on all sides, but with no overhead cover.
See Figure 10.
CE
LA
EP
FIR
E
AC
PL
Figure 12
RE
FI
ATTENTION:
Vinyl Soffit, Vinyl Ceiling, Vinyl Overhang Disclaimer
Clearances are to heat resistant material (i.e. wood, metal). This
does not include vinyl. Empire Comfort Systems Inc. will not be
held responsible for heat damage caused to vinyl overhangs, vinyl
ceilings or vinyl ventilated/unventilated soffits.
Figure 10
Page 14
33858-3-0117
FIREPLACE INSTALLATION INSTRUCTIONS
Locating Fireplace
Pry the top standoffs up and bend pieces as shown. Attach
free-end to face top with two hex-head screws from hardware
pack. Place fireplace in framing opening. Use the tabs on the
side of the fireplace to attach fireplace to framing. Different tab
locations can be used for wall materials with a thickness of
1/2 inch or 5/8 inch. See Figure 15.
Framing tabs should fit directly against framing material. Use at
least one nail per bracket to secure in place.
Check squareness of the fireplace prior to securing to framed
opening. See Figure 16.
BOTTOM OF
FIREPLACE
OPENING
FOR A RAISED HEARTH:
COVER ANY COMBUSTIBLE
MATERIALS WITH
NON-COMBUSTIBLE
MATERIAL THE WIDTH
OF THE FIREPLACE
OPENING AND EXTENDING
AT LEAST 16 INCHES FROM
THE FIREPLACE
COMBUSTIBLE MATERIALS
HEARTH PLATFORM
Figure 13
FRAMING TABS
NOTICE: Hearth is not required if fireplace is installed on finished
floor.
Fireplace Framing
Fireplace framing can be built before or after the fireplace is set
in place. The fireplace framing should be constructed of metal
studs or 2 x 4 lumber or heavier. The framing top plate or header
may be as close as 3/4 inch to the top of the fireplace. Refer to
Figure 14 for fireplace framing dimensions.
FRAMING HARDWARE
NOT INCLUDED
Figure 15
3/4" GAP
REQUIRED
A
C
3/8" GAP
REQUIRED
B
Premium Fireplace Framing Dimensions
(inches)
Model
A
B
C
36
41
19-1/4
OP42FP
36
45
19-1/4
Premium Fireplace Framing Dimensions If Installing Optional Drain Tray
(inches)
Model
A
B
C
OP36FP
37
41
19-1/4
OP42FP
37
45
19-1/4
Figure 14
3/8" GAP
REQUIRED
FIREPLACE OPENING
OP36FP
33858-3-0117
CHECK TO SEE
THAT BOX IS SQUARE
PRIOR TO ATTACHING TO
FRAMING
Figure 16
Extended Hoods
If the non-combustible facing material used to finish the fireplace
is over 1 inch thick, an extended hood that extends 2 inch farther
out into the room is recommended. Contract your Empire Dealer
for details.
VB4H36SS
VB4H42SS
Stainless Steel Extended Hood
Stainless Steel Extended Hood
NOTICE: Do not break knockouts in concrete liners. Gas inlet
connects to valve below firebox floor.
Page 15
FIREPLACE INSTALLATION INSTRUCTIONS
Install the Hood
Failure to install the furnished hood (or optional extension hood)
before the fireplace is used may create a fire hazard.
1. Loosen the two screws (A) holding fireplace top to face panel,
then slide the hood flange between the fireplace top and face
panel and re-tighten the screws. See Figure 17.
2. Install one screw at each end of the hood as shown (B). See
Figure 17.
A
C
A
C
Figure 17
Finishing
All joints (top, bottom and sides), where the wall or decorative
facing material meets the fireplace surround should be sealed
with a 300°F minimum sealant material.
NOTICE: When installation application includes highly acidic
materials such as acid wash or stone etching, protect fireplace
finish with plastic stretch film. Once the film has been removed
clean appliance immediately with a stainless steel cleaner.
Please note that areas where the film has been formed (corners,
hems, etc.) may require extra cleaning to remove film residue.
Ensure that all protective film has been removed from the
fireplace prior to burning.
Cleaning Instructions at Installation
This appliance is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation. This does not affect the performance of the
fireplace, and does not require any corrective action. If you prefer
keeping your fireplace front looking factory-fresh, clean it with
stainless steel cleaner.
GAS LINE CONNECTION
The gas line must be installed by a qualified service person
in accordance with all building codes. The Commonwealth of
Massachusetts requires that a flexible appliance connector
cannot exceed 3 feet.
A flex-line and shut-off valve have been provided. The gas shutoff valve must be located outside of the unit in an accessible
area.
Check the rating plate on the fireplace (on a chain by the gas
valve) to ensure it shows the correct gas type. If the gas listed on
the rating plate does not match the gas supply to the home, do
not connect the fireplace. Contact your dealer for proper model.
Page 16
Use an external regulator for all LP fireplaces to reduce the
supply tank pressure to a maximum of 13 inches w.c. This is in
addition to the regulator fitted to the fireplace.
WARNING
Connection directly to an unregulated LP supply can cause an
explosion.
To install the gas line to the fireplace, remove the three piece
concrete liners on the bottom of the fireplace. Remove 4 screws
supporting the burner assembly, (one on each side and two
in the back corners). Lift burner assembly and place in a safe
location. Some models have other components that need to
remain connected to the burner assembly. Move fireplace to
the desired location and run hard pipe inside fireplace. Add
connectors to attach flexline to hard pipe. Bring burner assembly
to the fireplace and connect flexline. Check to eliminate gas
leaks. Place burner assembly and re-attach with screws earlier
removed. Re-install bottom concrete liners.
33858-3-0117
MILLIVOLT LIGHTING INSTRUCTIONS - OP(36,42)FP32
FOR YOUR SAFETY, READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted
by hand. When lighting the pilot, follow these
instructions exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the
fire department.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, don't try to force it; call
a qualified service technician. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
LIGHTING INSTRUCTIONS
WARNING
• Any glass doors shall be opened when the appliance is in operation.
• A fireplace screen must be in place when the appliance is operating and, unless other provisions for combustion
air are provided, the screen shall have an opening(s) for introduction of combustion air.
1.
2.
3.
4.
STOP! Read the safety information above.
Set the ON/OFF switch to "OFF."
Turn off all electric power to the appliance (if applicable).
Push in gas control knob slightly and turn clockwise
to "OFF."
5. Wait ten (10) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow
"B" in the safety information above. If you do not smell gas,
go to the next step.
NOTICE: Knob cannot be turned from "PILOT" to "OFF"
unless knob is pushed in slightly. Do not force.
6. Find pilot - follow metal tube from gas control. The pilot is in
front of the middle log on the right side.
7. Turn gas control knob counterclockwise
to
"PILOT."
8. Push in control knob all the way and hold in. Immediately
light the pilot with a match and lighter rod that is provided
with the burner. Continue to hold the control knob in for
about one (1) minute after the pilot is lit. Release knob,
and it will pop back up. Pilot should remain lit. If it goes out,
repeat steps 4 through 8.
If knob does not pop up when released, stop and
immediately call a qualified service technician or gas
supplier.
If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or
gas supplier.
9. Turn gas control knob counter clockwise
to
"ON."
10. Set the ON/OFF switch to "ON."
THERMOPILE
PILOT HOOD
GAS CONTROL KNOB SHOWN
IN "OFF" POSITION.
TO TURN OFF GAS TO APPLIANCE
1. Locate On/Off gas shut-off valve and turn clockwise to
"OFF." Do not force.
33858-3-0117
Page 17
IP LIGHTING INSTRUCTIONS - OP(36,42)FP72
FOR YOUR SAFETY, READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
A. BEFORE LIGHTING, smell around the appliance area
for gas. Be sure to smell next to the floor because
some gas in heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions. If you can not reach your gas
supplier, call the fire department.
B. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in
or turn by hand, don't try to repair it, call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
C. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Turn gas shut-off valve counterclockwise
to
"ON" position.
3. Wait ten (10) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow
"B" in the safety information above on this label. If you do
not smell gas, go to the next step.
4. Find spark and sensor probes.
5. Using the remote control, turn main flame to "ON." If the
burner does not light within 60 seconds, stop and go to
Step 3.
NOTICE: See Troubleshooting, page 23.
SENSING
PROBE
SPARK PROBE
6. If the burner does not stay lit, stop and immediately call a
qualified service technician or gas supplier.
7. If the burner does not operate properly after several tries,
turn the gas control knob clockwise
to "OFF"
and call your service technician or gas supplier.
8. Operation of the gas valve must be controlled by using the
hand-held remote control. Refer to remote instructions for
detailed operation information. See page 21.
OFF
ON
TO TURN OFF GAS TO APPLIANCE
1. Locate On/Off gas shut-off valve and turn clockwise to
"OFF." Do not force.
Page 18
33858-3-0117
MILLIVOLT PILOT AND MAIN BURNER FLAME
CHARACTERISTICS
Pilot Flame Pattern
Figure 18 shows a correct pilot flame pattern. The correct flame
will be blue and will extend beyond the thermopile. The flame will
surround the thermopile just below the tip. A slight yellow flame
may occur where the pilot flame and main burner flame meet.
After prolonged use, the fireplace’s pilot burner may require
cleaning to maintain the proper flame. Clean with canned air. Let
pilot sit to dry.
Pilot Flame Pattern
To Remove Pilot Orifice
1. Disconnect the pilot supply line at the pilot burner.
2. Remove pilot orifice from pilot burner. It may be necessary to
tap on pilot burner in order to remove the pilot orifice.
System Check
A millivolt meter set to the 0-1000 mV range is required to check
the system. Millivolt (mV) readings should be:
• Across the thermopile terminals, 400-450 mV with
thermostat OFF.
• Across the thermopile terminals, 150-250 mV with
thermostat ON.
• Across the optional switch wires at the valve, less than 30
mV with optional switch ON.
• Across the optional switch wires at the optional switch,
less than 5 mV with optional switch ON. Strong winds,
dirty pilot and low pressure will reduce readings.
OPTIONS
}TO THERMOPILE
Figure 19
If pilot flame pattern is incorrect
• See Troubleshooting, page 23.
Main Burner Flame Pattern
The main burner flame will be blue and yellow.
Main Burner Flame Ignition and Extinction
When the main burner is ignited it will take a few seconds for the
full flame pattern to develop.
When the main burner is extinguished it will take a few seconds
for the flames to disappear. It is normal to have the flames burn
down, as the remaining gas is burned.
OPTIONS
Figure 18
33858-3-0117
Page 19
WIRING
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
Millivolt thermopile is self-powered. The gas valve does not
require 120 volts. Maximum length of 20 ft of 16 AWG to
conductor wires is to be used with all optional switches.
Use the two leads (Red and Green) to attach optional controls.
N/A
(OPTIONAL) WALL SWITCH
RED
BLACK
CUSTOMER PROVIDED
WALL SWITCH
BROWN
PILOT
OFF ON SWITCH
(GND)
BLACK
ADJ.
OFF
Remote/Off
MAIN
Learn MOTOR COMM.
BLACK
HI/LO
Solenoid
GREEN
IPI
GAS CONTROL
VALVE
POWER
WHITE
ORANGE
(OPTIONAL) REMOTE CONTROL RECEIVER
S
ON
BLACK
SPARKER
THERMOPILE
I
BLACK
(SENSOR)
ELECTRONIC
CONTROL MODULE
ORANGE
(IGNITOR)
AF-4000 B/P
IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THIS UNIT MUST BE
REPLACED, IT MUST BE REPLACED WITH NO. 18, 150ºC WIRE OR ITS
EQUIVALENT
BLACK
RED
BROWN
ORANGE
Figure 20 - Millivolt Wiring
RED
BLACK
Figure 21 - IP Wiring
NOTICE: Do not connect 120V to this unit.
NOTICE for IP fireplaces only: The fireplace may be operated
without the remote by connecting the brown control module wires
to a wall switch. The remote/off switch on the control module
must be in the "OFF" position.
NOTICE: For remote use, slide switch on battery box to "ON"
position.
Page 20
33858-3-0117
IP REMOTE CONTROL INSTALLATION & OPERATION
Two-function wireless remote control system for On/Off-Hi/
Lo operation of the AF-4000 gas control valve
FCC REQUIREMENTS
NOTICE: The manufacturer is not responsible for any radio
or TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
INTRODUCTION
This remote control system was developed to provide a safe,
reliable, and user-friendly remote control system for use with
the AF-4000 gas control valve used with some gas heating
appliances. The system operates on radio frequencies (RF)
within a 20-foot range using non-directional signals. The system
operates on one of 255 factory-programmed security codes; the
remote receiver must learn the transmitter code prior to initial
use.
TRANSMITTER
This remote control Transmitter allows the user to turn the
fireplace on and off, and adjust the flame height.
The transmitter operates with a 12V battery (included).
Before using the transmitter, install the battery in the battery
compartment.
For long life and optimal performance, replace the transmitter
battery annually with a 12V alkaline battery only.
The transmitter has ON/OFF and HI/LO functions. When you
press a button on the transmitter, the signal light illuminates to
verify that a signal is being sent.
Upon initial use, there may be a delay of three seconds before
the remote receiver responds. This is part of the system’s design.
If the signal light does not illuminate, check the position of the
transmitter’s battery.
MATCHING SECURITY CODES
Each transmitter can use one of 255 security codes. You may
need to program the module to match the transmitter security
code upon initial use, or after replacing batteries, or if you need
to replace the transmitter.
Slide button on the module to the REMOTE position;
Press and release the LEARN button on the module to accept
the transmitter security code and then press any button on the
transmitter.
A change in the module’s beeping pattern indicates the
transmitter’s code has been accepted. Once the module has
accepted the new transmitter code, the new security code will
replace the old one.
The microprocessor that controls the security code matching
procedure is controlled by a timing function. If you are
unsuccessful in matching the security code on the first
attempt, wait two minutes before trying again - this allows the
microprocessor to reset its timer circuitry. If you are unable to
match the code after three tries, contact your dealer..
OPERATION
1. This remote control will operate the AF-4000 gas control
valves ON/OFF and flame height HI/LO of the main burner.
2. When the ON button is depressed the transmitter sends a
RF signal to the module. The module then sends 3 volts of
power to the internal solenoid. The internal solenoid then
opens the gas flow to the main burner ON/OFF. The system
uses a pulse or continuous 3 volts DC power to operate the
flame HI/LO solenoid motor drive.
3. The valve will light in the HI setting, then revert to the last
used setting. If the burner fluctuates between HI and LO, set
the burner to HI. After five minutes, set the burner to LO.
SPECIFICATIONS
BATTERIES: Transmitter 12V - (A23) Operating Frequency:
303.8 MHZ FCC ID No.’s: transmitter K9l1001
Canadian ISC ID No.’s: transmitter - 2439 102 728
Under normal use, an alkaline battery can last up to 12 months.
Frequent use of the Hi/Lo buttons may reduce battery life. The
transmitter should operate with as little as 9.0 volts battery power.
33858-3-0117
Page 21
CLEANING AND SERVICE
Keep the control compartment, logs and burner area clean by
vacuuming or brushing the area at least once a year.
Cleaning Instructions
This fireplace is built using mostly high-grade stainless steel to
resist rust-through. In outdoor applications, all stainless steel will
develop a dull patina and, depending on the local environment
and on the materials used in the installation, may develop some
surface oxidation (rust). This does not affect the performance of
the fireplace, and does not require any action to correct. If you
prefer keeping your fireplace front looking factory-fresh, clean it
as required with stainless steel cleaner.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram
for location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or
particles with vacuum or brush. Failure to keep air intake
hole clean will result in poor combustion.
• Inspect and clean all burner ports.
• Inspect ignitor for operation and accumulation of lint at air
intake ports.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of main burner.
• Replace batteries annually in the remote control system on
in the IP battery backup.
WARNING
The logs and burner can get very hot - handle only when cool.
Always turn off gas to the fireplace before cleaning. For
relighting, refer to the lighting instructions located on the rating
plate or on pages 17 and 18.
PERIODIC CLEANING – Refer to parts diagram for location
of items discussed below.
• Do not use cleaning fluid to clean logs or any part of this
fireplace.
• Brush Logs with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate.
• Inspect and clean burner air intake hole. Remove lint or
particles with brush. Failure to keep air intake hole clean will
result in poor combustion.
• For damp or wet ignitor problems, see item 11 in the
troubleshooting section.
Page 22
Millivolt - Figure 22
Visually check the ignitor for dirt and damage as the fireplace is
installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTICE: All flames will be random by design, flame height will
go up and down.
Initial Break-in
The initial break-in operation should last 2-3 hours with the
burner at the highest setting. Any odors remaining after this initial
break-in will be slight and will disappear with continued use.
33858-3-0117
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the fireplace.
1. When power button is pressed, there is no spark.
a. Ignitor electrode not connected to ignitor cable Reconnect ignitor cable.
b. Ignitor cable pinched or wet. Keep ignitor cable dry Free ignitor cable if pinched by any metal or tubing.
c. Broken ignitor cable - Replace ignitor cable.
d. Ignitor electrode positioned wrong - Replace ignitor.
e. Ignitor electrode is broken - Replace ignitor.
2. Appliance produces odors.
a. Appliance burning vapors from paint, hair spray, glues,
etc. - Ventilate area. Stop using odor-causing products
while fireplace is running.
b. Gas leak - Locate and correct all leaks.
3. Appliance shuts off during use.
a. Low batteries - Replace batteries in remote receiver.
b. Low line pressure - Check line pressure to the valve.
c. Defective sensor - Replace.
4. Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
5. When switch is "ON," there is spark, but no ignition.
a. Gas supply turned off or manual shutoff valve closed Turn on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob to
PILOT position. (Millivolt fireplaces)
c. Control knob not pressed in while in PILOT position Press in control knob while in PILOT position. (Millivolt
fireplaces)
d. Air in gas lines when installed - Continue holding down
control knob. Repeat ignition operation until air is
removed and pilot light ignites.
6. Burner flame goes out when control knob is released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After pilot
lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten with wrench 1/4 turn
more.
e. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either low gas pressure
or dirty or partially clogged pilot - Contact local gas
company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
7. Burner does not light.
a. Burner orifice clogged - Clean burner or replace main
burner orifice.
b. Burner orifice diameter is too small - Replace burner
orifice.
c. Inlet gas pressure is too low - Contact qualified service
person.
d. Low batteries - replace batteries in remote receiver and
transmitter.
8. If burning at main burner orifice occurs (a loud, roaring
blow torch noise).
a. Turn off burner assembly and contact a qualified service
person.
b. Manifold pressure is too low - Contact local gas
company.
c. Burner orifice clogged - Clean burner or replace burner
orifice.
9. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem
will stop after a few hours of operation.
b. If problem persists turn off fireplace and call a qualified
service person.
10. Appliance whistles when main burner is lit.
a. Main burner is cold - Turn control knob to LOW and let
warm up for several minutes.
b. Air in gas line - Operate burner until air is removed from
line. Have gas line checked by local gas company.
c. Dirty or partially clogged burner orifice - Clean burner or
replace burner orifice.
11. Unit won't light due to damp or wet ignitor.
a. For damp or wet conditions, it may be necessary to dry
the ignitor. To do this push the HI and LO flame buttons
in and hold for two to three minutes then release. Light
the fireplace as usual.
12. Burner fluctuates between HI and LO at startup with no
command from the remote.
a. Set the burner to HI. After five minutes, set the burner to
LO.
If the gas quality is bad, your burner may not stay lit, the burners may produce soot and the fireplace may backfire when lit. If
the gas quality or pressure is low, contact your local gas supplier immediately.
33858-3-0117
Page 23
PARTS VIEW
38
38
21
PARTS LIST
Index
No.
OP36FP32
OP36FP72
OP42FP32
OP42FP72
1
33848
33848
33849
33849
Face, Bottom
2
33851
33851
33852
33852
Face, Top
3
33854
33854
33854
33854
Face, Side - Right
4
33856
33856
33856
33856
Face, Side - Left
Page 24
Part No.
Description
33858-3-0117
PARTS LIST
Index
No.
OP36FP32
OP36FP72
Part No.
OP42FP32
OP42FP72
Description
5
R10391
R10391
R10391
R10391
Liner, Side - Left
6
R10392
R10392
R10392
R10392
Liner, Side - Right
7
R10390
R10390
R10394
R10394
Liner, Rear
8
33885
33885
33885
33885
Liner Bracket - Front (2 Required)
9
R10767
R10767
R10770
R10770
Hearth Floor - Left
10
R10768
R10768
R10771
R10771
Hearth Floor - Right
Hearth Floor - Valve Cover
11
R10769
R10769
R11025
R11025
12
21162
21162
33609
33609
13
R11036
R11036
R11037
R11037
Curtain, Rod (2 Required)
14
R10765
R10765
R10765
R10765
Curtain, Screen (2 Required)
15
27934
27934
27935
27935
Rear Log Support
16
27930
27930
27930
27930
Burner Support - Left
17
27932
27932
27932
27932
Burner Support - Right
18
28557
28557
28558
28558
Grate Tang Assembly
19
P253
P253
P253
P253
Orifice Fitting
20
P280
P280
P280
P280
Orifice - Nat
20
P276
P276
P276
P276
Orifice - LP
21
R11979
R11979
R11979
R11979
22
27936
27936
27937
27937
23
R7158
--
R7158
--
Pilot - Nat (Thermopile not included)
Pilot - LP (Thermopile not included)
Hood
Air Shutter / Venturi
Burner Assembly
23
R7157
--
R7157
--
24
R10407
R12005
R10407
R12005
Valve - Nat
24
R10408
R10810
R10408
R10810
Valve - LP
25
27803
27804
27803
28086
26
27805
--
27805
--
Pilot Tube
27
R11558
--
R11558
--
On/Off/Remote Switch
28
R1155
R10814
R1155
R10814
Spark Probe and Wires
29
--
R10813
--
R10813
Battery Pack and Wire Assembly
30
--
R10812
--
R10812
Wire Harness
31
--
R10811
--
R10811
Control Module
32
R9761
--
R9761
--
33
--
28539
--
28539
Control Module Base
34
28088
34502
28088
34502
Ignitor Bracket
35
--
28081
--
28081
Valve Bracket
36
--
31514
--
31514
Water Shield
37
27338
27338
27338
27338
Liner Bracket - Top (2 Required)
38
R11977
R11977
R11977
R11977
Venturi Gasket
NS
R11927
R11927
R11927
R11927
Shut-Off Valve
NS
--
R10815
--
R10815
Remote Control, Hand Held with battery (2 required)
NS
R1054
--
R1054
--
NS
P251
P251
P251
P251
NS
R11026
--
R11026
--
NS
B101393
B101393
B101393
B10393
Inlet Tube Assembly
Piezo Ignitor
Thermopile
Coupling
Wire Harness
Flexline - 25 inches
NS - Not Shown
USE ONLY MANUFACTURER'S REPLACEMENT PARTS.
USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
33858-3-0117
Page 25
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and
the nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Order parts through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributor list.
For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the service
person/dealer.
Warranty parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
rating plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number
Part Description
Appliance Serial Number
Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
Page 26
33858-3-0117
WARRANTY TERMS
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the
periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated
safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and
is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.
Limited Five-Year Parts Warranty – All Components
(Except Remote Controls, Thermostats, Accessories
and Replacement Parts)
• Should any part fail because of defective workmanship
or material within five years from the date of purchase,
Empire will repair or replace at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls,
Thermostats, Accessories, and Parts
• Should any remote control, thermostat, accessory, or
other part fail because of defective workmanship within
one year from the date of purchase, Empire will repair or
replace at Empire’s option.
Duties of the Owner
• The appliance must be installed by a qualified installer
and operated in accordance with the instructions furnished
with the appliance.
• A bill of sale, cancelled check, or payment record should
be kept to verify purchase date and establish warranty
period.
• Ready access to the appliance for service.
What Is Not Covered
• Damages that might result from the use, misuse, or
improper installation of this appliance.
• Travel, diagnostic costs and freight charges on
warranted parts to and from the factory.
• Claims that do not involve defective workmanship or
materials.
• Unauthorized service or parts replacements.
• Removal and reinstallation cost.
• Inoperable due to improper or lack of maintenance.
How To Get Service
• To make a claim under this warranty, please have your
receipt available and contact your installing dealer. Provide
the dealer with the model number, serial number, type
of gas, and purchase verification. The installing dealer
is responsible for providing service and will contact the
factory to initiate any warranted parts replacements.
Empire will make replacement parts available at the
factory. Shipping expenses are not covered.
• If, after contacting your Empire dealer, service received
has not been satisfactory, contact: Consumer Relations
Department, Empire Comfort Systems Inc., PO Box
529, Belleville, Illinois 62222, or send an e-mail to info@
empirecomfort.com with “Consumer Relations” in the
subject line.
Your Rights Under State Law
• This warranty gives you specific legal rights, and you
may also have other rights, which vary from state to state.
33858-3-0117
Page 27
Empire Comfort Systems Inc.
Belleville, IL
If you have a general question
about our products, please e-mail
us at info@empirecomfort.com.
If you have a service or repair
question, please contact your dealer.
www.empirecomfort.com
Page 28
33858-3-0117
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