M ICHAEL
PHELPS
S E R I E S BY M A S T E R S PA S
MICHAEL PHELPS LEGEND SERIES OWNERS MANUAL
MASTER SPAS OWNER’S MANUAL
Welcome To Ultimate Relaxation!
Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual
before installing and using your spa. The goal of this manual is to provide you with safety and
operational information plus some tips that will help you enjoy your spa to its fullest.
At the time of print, this manual is accurate in its information. Master Spas reserves the
right to change or improve its product without prior notice. Please visit www.masterspas.com
to check for product information updates and click the Resources link on the page to review
support information.
Record Of Ownership
Name��������������������������������������������������������������������������������
Address ������������������������������������������������������������������������������
City ��������������������������������������������������������� State ������ Zip ���������
Phone # (������)��������-���������� Date Purchased ������ /������ /�������
Model ��������������������������������� Serial #���������������������������������������
Dealer Name �������������������������������������������������������������������������
Service Tech Rep ����������������������������������������������������������������������
Serial Number Location
The serial number for your spa is located near the filter area, on the spa system pack, or on the
listing plate on the skirting. It is a seven digit number on most models with the exception of
Getaway Hot Tub models. Getaway Hot Tub models start with “R” followed by 6 digits.
Ex. 1712345 or R171234
Register Your Spa
Please be sure to register your spa so we can efficiently assist with any questions you may have.
Until your spa has been registered, Master Spas Inc. will not have record of your ownership.
To register your spa, visit www.MasterSpas.com and click the Resources link on the page.
This area will offer Spa Registration capability along with other support information.
6927 Lincoln Parkway
Fort Wayne, Indiana 46804
www.masterspas.com
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TABLE OF CONTENTS
Record of Ownership�������������������������������������������������������������������������������������������������������������� 1
Table of Contents������������������������������������������������������������������������������������������������������������������� 2
Safety Instructions������������������������������������������������������������������������������������������������������������ 3-10
VGB Suction Safety & Maintenance Instructions��������������������������������������������������������������� 11-12
Glossary of Spa Terminology������������������������������������������������������������������������������������������� 13-15
Site Preparation / General Guidelines������������������������������������������������������������������������������ 16-18
Installation Instructions��������������������������������������������������������������������������������������������������� 19-20
The Advantages of EcoPur® Charge���������������������������������������������������������������������������������� 21-22
Water Chemistry Terms You Should Know����������������������������������������������������������������������� 23-24
Why Are Chemicals Important in a Spa��������������������������������������������������������������������������������� 25
Water Maintenance��������������������������������������������������������������������������������������������������������� 26-29
Start-Up������������������������������������������������������������������������������������������������������������������������ 26
Schedule������������������������������������������������������������������������������������������������������������������ 27-28
Troubleshooting Guide�������������������������������������������������������������������������������������������������� 29
Regular Maintenance Procedures������������������������������������������������������������������������������������� 30-35
Spa Troubleshooting Guide��������������������������������������������������������������������������������������������� 36-37
Winterizing & Storing Your Spa�������������������������������������������������������������������������������������������� 38
Spa Care & Maintenance Record�������������������������������������������������������������������������������������� 39-40
Electrical Requirements��������������������������������������������������������������������������������������������������� 41-42
Model Specifications������������������������������������������������������������������������������������������������������������ 43
Spa Controls������������������������������������������������������������������������������������������������������������������� 44-74
Wi-Fi Module (if equipped)��������������������������������������������������������������������������������������������������� 75
Fusion Touch Sound (if equipped)������������������������������������������������������������������������������������ 76-77
Mast3rPur (if equipped)�������������������������������������������������������������������������������������������������� 78-80
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SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Included with your new spa is a safety sign. The sign is for you and your guest’s protection
and is suitable for outdoor use in wet locations. The sign should be placed in a location visible
to all users of the spa.
Please take time to point out the physical location of the safety sign and the importance of
the safety precautions displayed on the safety sign to all of your guests. Remember, your safety
and the safety of anyone who enjoys the use of your spa is our utmost concern.
The sign should be mounted with screws or another type of permanent fastener. Additional
or replacement signs can be obtained from your dealer or direct from the factory.
INTRODUCTION
It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of
many years of hassle-free, hot water therapy and fun.
Your safety is of paramount importance to the MasterSpas family. We urge you to read and
become thoroughly familiar with all safety aspects addressed in this manual.
Through reading and totally understanding the important information in your owner’s manual, you
will realize that you now own THE ULTIMATE RELAXATION MACHINE!
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions should
be observed including the following:
READ AND FOLLOW ALL
INSTRUCTIONS
WARNING – To reduce the risk of injury, do not permit children to use this product
unless they are closely supervised at all times.
A wire conductor is provided on this unit to connect a minimum 6 AWG
(13.302mm2) solid copper conductor between this unit and any metal equipment,
metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet
(1.5m) of the unit
(For cord-connected/convertible units)
DANGER – Risk of injury.
a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
(For units intended for indoor use only)
WARNING – For indoor use only. This unit is not intended for outdoor use.
(For units intended for outdoor use only)
WARNING – For outdoor use only. This unit is not intended for indoor use.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
(For units with GFCI)
WARNING – This product is provided with a ground-fault circuit interrupter
located on the front panel of selected swim spas and on the power cord of
120 volt convertible spas. The GFCI must be tested before each use. With the
product operating, open the service door. When the product stops operating,
this merely indicates that the door is equipped with an electrical interlock.
Next, push the test button on the GFCI and close the service door. The product should not operate. Now open the service door, push the reset button
on the GFCI and close the service door. The product should now operate
normally. When the product fails to operate in this manner, there is a ground
current flowing indicating the possibility of an electric shock. Disconnect the
power until the fault has been identified and corrected.
DANGER – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
DANGER – Risk of Injury. The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction
fittings or the pump, be sure that the flow rates are compatible.
Never operate spa if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the original suction
fitting.
DANGER – Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if
each metal surface is permanently connected by a minimum 8AWG (8.4mm2) solid
copper conductor to the wire connector on the terminal box that is provided for
this purpose.
DANGER – Risk of Electric Shock. Do not permit any electric appliance, such as a
light, telephone, radio, or television, within 5 feet (1.5 m) of a spa.
WARNING – To reduce the risk of injury:
a) The water in a spa should never exceed 40˚C (104˚F). Water temperatures
between 38˚C (100˚F) and 40˚C (104˚F) are considered safe for a healthy
adult. Lower water temperatures are recommended for young children and
when spa use exceeds 10 minutes.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
b) Since excessive water temperatures have a high potential for causing fetal
damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F).
c) Before entering a spa, the user should measure the water temperature
since the tolerance of water temperature- regulating devices varies.
d) The use of alcohol, drugs, or medication before or during spa use may lead
to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a spa
since some medication may induce drowsiness while other medication may
affect heart rate, blood pressure, and circulation.
(For spas with a gas heater)
WARNING – Risk of Suffocation. This spa is equipped with a gas heater and
is intended for outdoor use only unless proper ventilation can be provided for
an indoor installation.
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches a
level several degrees above the normal body temperature of 98.6°F (37˚C).
THE SYMPTOMS OF HYPERTHERMIA INCLUDE:
• Dizziness • Fainting • Drowsiness • Lethargy
• Increase in Internal Body Temperature
THE EFFECTS OF HYPERTHERMIA INCLUDE:
Unawareness of Impending Hazard • Failure to Perceive Heat • Failure to
Recognize the Need to Exit Spa • Physical Inability to Exit Spa • Fetal Damage
in Pregnant Women • Unconsciousness Resulting in a Danger of Drowning
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
DANGER – To reduce the risk of injury to persons, do not remove the suction
grate. Suction through drains and skimmers is powerful when the jets in the spa
are in use. Damaged covers can be hazardous to small children and adults with
long hair. Should any part of the body be drawn into these fittings, turn off the
spa immediately. As a precaution, long hair should not be allowed to float in the spa.
WARNING – Install the spa so that water can be easily drained out of the compartment containing electrical components so as not to damage equipment. When
installing the spa make sure to allow for an adequate drainage system to deal with
any overflow water. Please allow for at least 3 feet of clearance around the perimeter of the spa to provide enough room to access for servicing. Contact your local
dealer for their specific requirements.
WARNING – The spa should be covered with an approved locking cover when not
in use, to prevent unauthorized entry and injuries.
WARNING – People with infections, sores or the like should not use the spa. Warm
and hot water temperatures may allow the growth of infectious bacteria if not
properly disinfected.
CAUTION – Safe temperatures for swimming or aquatic exercise is around 80˚F
(26.7˚C).
CAUTION – Risk of Electrical Shock. Do not leave audio compartment open.
Audio CD controls are not to be operated while inside the spa.
CAUTION – Replace components only with identical components.
WARNING – Risk of Electric Shock. Do not connect any auxiliary components (for
example, additional speakers, headphones, additional audio/ video components
etc.)
to the system. These units are not provided with an outdoor antenna.
Do not service this product yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
If the power supply cord(s) are damaged, water is entering the speaker, audio
compartment, or any other component in the electrical equipment compartment
area, the protective shield is showing signs of deterioration, or there are signs of
other potentially hazardous damage to the unit, turn off the circuit breaker from
the wall and refer servicing to qualified personnel.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
The unit should be subjected to periodic routine maintenance once every quarter to
make sure that the it is operating properly.
DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G,
GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located
inside the supply terminal box or compartment. To reduce the risk of electric shock,
this terminal must be connected to the grounding means provided in the electric
supply service panel with a continuous copper wire equivalent in size to the circuit
conductors supplying this equipment.
At least two lugs marked “Bonding Lugs” are provided on the external surface
or on the inside of the supply terminal box or compartment. To reduce the risk
of electric shock, connect the local common bonding grid in the area of the spa
to these terminals with an insulated or bare copper conductor not smaller than
8AWG.
All field installed metal components such as rails, ladders, drains, or other similar
hardware within 3m of the spa shall be bonded to the equipment grounding bus
with copper conductors not smaller than 8AWG.
SAVE THESE INSTRUCTIONS
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SAFETY INSTRUCTIONS
WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION
AVERTISSEMENT:
NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION
SANS SURVEILLANCE
WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE
INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
AVERTISSEMENT: POUR ÉVITER QUE LES CHEVEUX OU UNE PARTIE DU CORPS
PUISSENT ÊTRE ASPIRES, NE PAS UTILISER UNE CUVE DE RELAXATION SI LES GRILLES DI PRISE
D’ASPIRATION NE SONT PAS TOUTES EN PLACE
WARNING: PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
AVERTISSEMENT: LES PERSONNES QUI PRENNENT DES MÉDICAMENTS OU ONT
DES PROBLÉMES DE SANTÉ DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE
DE RELAXATION
WARNING: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB
AVERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE
DEVRAIENT PAS UTILISER UNE CUVE DE RELAXATION
WARNING: TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR
HOT TUB.
AVERTISSEMENT: POUR ÉVITER DES BLESSURES, USER DE PRUDENCE EN ENTRANT
DANS UNE CUVE DE RELAXATION ET EN SORTANT
WARNING:
DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA
OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING
AVERTISSEMENT: POUR ÉVITER L’ÉVANOUISSEMENT ET LA NOYADE ÉVENTUELLE, NE
PRENDE NI DROGUE NI ALCOOL AVANT D’UTILISER UNE CUVE DE RELAXATION NI QUAND ON S’Y
TROUVE
WARNING:
PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
AVERTISSEMENT: LES FEMMES ENCEINTES, QUE LEUR GROSSESSE SOIT CONFIRMÉE
OU NON, DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE RELAXATION
WARNING: WATER TEMPERATURE IN EXCESS OF 38˚C MAY BE INJURIOUS TO YOUR
HEALTH
AVERTISSEMENT: IL PEUT ÊTRE DANGEREUX POUR LA SANTÉ DE SE PLONGER DANS
DE L’EAU A PLUS DE 38˚C
WARNING: BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEMPERATURE WITH AN ACCURATE THERMOMETER
AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE RELAXATION MESURER LA
TEMPÉRATURE DE L’EAU À L’AIDE D’UN THERMOMÉTRE PRÉCIS
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SAFETY INSTRUCTIONS
WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS
EXERCISE
AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT
APRÉS UN EXERCISE FATIGANT
WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR
HEALTH
AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT
ÊTRE DANGEREUSE POUR LA SANTÉ
WARNING:
DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO,
OR TELEVISION) WITHIN 1.5 M OF THIS SPA OR HOT TUB
AVERTISSEMENT:
NE PAS PLACER D’APPAREIL ÉLECTRIQUE (LUMINAIRE, TÉLÉPHONE,
RADIO, TÉLÉVISEUR, ETC) À MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION
CAUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER’S
INSTRUCTION
ATTENTION: LA TENEUR DE L’EAU EN MATIÉRES DISSOUTES DOIT ÊTRE CONFORME AUX
DIRECTIVES DU FABRICANT
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees
above the normal body temperature of 37˚C (98.6˚F). The symtoms of hyperthermia include
drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of
hyperthermia include
(a) unawareness of impending hazard;
(b) failure to perceive heat;
(c) failure to recognize the need to exit spa;
(d) physical inability to exit spa;
(e) fetal damage in pregnant women; and
(f) unconsciousness and danger of drowning.
WARNING:
THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISK OF
FATAL HYPERTHERMIA IN HOT TUBS AND SPAS
LA CONSOMMATION D’ALCOOL OU DE DROGUE AUGMENTE CONSIDÉRABLEMENT LES
RISQUES D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE RELAXATION.
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VGB Suction Safety &
Maintenance Instructions
VGB 2008:
WARNING
Read and follow all instructions in this manual and on the suction fitting. Failure to follow
instructions can cause severe injury and/or death.
Failure to remove pressure test plugs and/or plugs used in winterization of the spa/swim
spa from the suction outlets can result in an increased potential for suction entrapment as
described on the previous page.
Suction outlet components have a finite life. The cover/grate should be inspected frequently and replaced at least every seven years, or if found to be damaged, broken, cracked,
missing, or not securely attached.
If the fitting is missing or broken, replace with a fitting of equivalent rating or higher. Use
of a lower rated suction fitting could result in entrapment of the body which could result
in serious injury including drowning.
Do not use or operate spa/swim spa if this suction fitting is missing, broken or not secured
per instructions. The suction fitting is intended to prevent entrapment of the body. Use of
the spa/swim spa with a missing, broken or improperly secured suction grate may result in
serious personal injury including drowning.
When the spa/swim spa is in operation, suction is created at this fitting. Users of the spa/
swim spa must be instructed not to come in contact with this fitting in such a way as to
block its orifice. If a user of the spa/swim spa blocks this fitting with his/her body, serious
personal injury or drowning may occur.
IMPORTANT SAFETY INSTRUCTIONS
WARNING - SUCTION ENTRAPMENT HAZARD
Suction in suction outlets and/or suction outlet covers which are damaged, broken,
cracked, missing, or unsecured can cause severe injury and/or death due to the following entrapment hazards:
Hair Entrapment: Hair can become entangled in suction outlet cover.
Limb Entrapment: A limb inserted into an opening of a suction outlet sump/fitting or suction outlet
cover that is damaged, broken, cracked, missing, or not securely attached can result in a mechanical bind or swelling of the limb.
Body Suction Entrapment: A negative pressure applied to a large portion of the body or limbs can
result in an entrapment.
Evisceration / Disembowelment Entrapment: A negative pressure applied directly to the intestines
through an unprotected suction outlet sump or suction outlet cover which is damaged, broken,
cracked, missing, or unsecured can result in evisceration / disembowelment entrapment.
Mechanical Entrapment: There is potential for jewelry, swimsuit, hair decorations, finger, toe, or
knuckle to be caught in an opening of a suction outlet cover resulting in mechanical entrapment.
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VGB Suction Safety &
Maintenance Instructions
TO REDUCE THE RISK OF ENTRAPMENT HAZARDS:
• Never use a spa/swim spa if any suction outlet component is damaged, broken, cracked, missing,
or not securely attached.
• Replace damaged, broken, cracked, missing, or not securely attached suction outlet components
immediately.
• It is recommended that suction components be inspected at least monthly.
• Replace the suction within 7 years from the installation date. Contact your dealer or local service
center for quoting and scheduling this required maintenance. This is a mandated regulation and
is not part of nor covered by the spa warranty.
NOTE: Always review entire safety and maintenance information before beginning maintenance.
Contact Master Spas for Suction Installation information for complete suction assembly replacement.
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GLOSSARY OF SPA TERMINOLOGY
Your new Master Spa features a variety of jets. All jets, regardless of style return the water to the
spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most
vigorous massage. Water flow is adjusted by simply turning the outer face of the jet. Your Master
Spa may have a combination of pulsating, rotating, dual pulsating and directional adjustable jets.
1. THERAPY JETS
Located throughout the seats of the spa to offer a variety of therapy combinations.
2. NECK JETS (if equipped)
Located above the normal water level to provide massaging action to the back of the neck.
3. SHOULDER JETS (if equipped)
Located above the normal water level to provide massaging action to the shoulders.
4. MASTER BLASTER FOOT THERAPY JET (if equipped)
Large jet with several fixed nozzles located in the bottom of the spa near the floor to provide
excellent massage to the feet.
5. JET DIVERTER VALVE (if equipped)
Located on the top flange of the spa, this large valve physically diverts the flow of water from
one group of jets to another. Be sure that no sand or particles are brought into the spa as they
will cause the diverter to seize up. It is best to turn the diverter valve only when the pump is
turned off.
6. WATER FEATURE VALVE (if equipped)
Located on the top flange of the spa, this smaller valve adjusts water flow to the waterfalls and/
or water features in your spa.
NOTE: When the spa is not in use, this valve should be turned mostly shut (not completely shut)
to prevent the water features from allowing water to hit the cover while it is closed. If
left mostly open, water may hit the cover and possibly run out of the spa causing water
loss.
7. 3-WAY DIVERTER JET (if equipped, GetAway Hot Tubs)
This large jet can be turned 180˚ to 3 different points and diverts
the flow of water from one group of jets to another. With the
pump turned off, twist the face of this jet 1/4 turn at a time
clockwise or counterclockwise to adjust.
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GLOSSARY OF SPA TERMINOLOGY
8.
AIR CONTROL VALVE
These smaller valves are located around the top of your spa. You may increase or decrease
the force of your jets by opening or closing the air control valves. Each air control valve will
typically function 1 to 2 groups or seats of jets in the spa. When not in use the air controls
should be kept in the closed position as the air being introduced in to the water can tend to
cool the water and increase the dissipation rate of sanitizer levels.
9.
TOPSIDE CONTROL PANEL
You may safely control spa functions from inside or outside your spa using the Topside
Control Panel. This Panel is used to control the water temperature, pumps, the spa light,
automatic filtration cycles and other advanced functions. The digital display will give you a
constant temperature readout and will notify you in case of certain malfunctions. Several user
programmable functions are also available.
10. PERSONAL REMOTE CONTROL (if equipped)
Select spa models may have an additional remote which allows the user to control the jet
therapy while remaining in the seat (if applicable). By pressing the control one time, you will
activate the pump. Press again for high speed and again to turn it off.
11. EQUIPMENT ACCESS PANEL
This is the skirt panel located below the Topside Control Panel. This area houses the majority of components responsible for the spas operation. These components include the pumps,
heater, spa control system, ozonator (if equipped), and LED light system (if equipped). Pump
and equipment placement may vary by model.
12. ACCESS PANELS
These are the skirt panels located around all four sides of the spa. All of the skirt panels are
removable should service be required. Master Spas recommends at least 3 feet of access be
provided around the spa.
13. FILTER LID
This lid fits over the filter area and weir gate to cover the filters. Remove filter lid to access
filters for maintenance.
14. WEIR GATE
The weir gate is the horizontal door located in front of the filters that helps keep debris
trapped in the filter area
15. SPA CONTROL SYSTEM
This houses the wiring and electrical components necessary to operate the spa.
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GLOSSARY OF SPA TERMINOLOGY
16. SPA HEATER
This is an electric heater housed in a stainless steel tube. It is thermostatically controlled and
equipped with high-limit temperature safety shut-off sensors.
17. SLICE VALVES
These valves are used by service personnel to shut off water
to the heating system (heater and pump plumbed to the
heater) so that the spa water does not need to be drained
if the spa requires service to the heating system (varies by
model).
NOTE: Slice valves must be completely open during normal
operations.
Slice Valve and Pump Union
18. MAIN THERAPY PUMP
This produces water flow through the main jets in the spa. The first pump may be operated
on two speeds (varies by model). Low speed (if applicable) will produce efficient water circulation during filtration, heating of the spa water, and gentle jet action. High speed provides
maximum jet action. The main pump is controlled by the “Jets” or “Jets I” button on the
Topside Control Panel.
19. SECONDARY THERAPY PUMP (if equipped)
This produces water flow through 1 to 2 groups or seats of jets in the spa. The second pump
operates similar to the main pump and is controlled by the “Jets II” or “Aux” button on the
Topside Control Panel.
20. THIRD THERAPY PUMP (if equipped)
This produces water flow through 1 to 2 groups or seats of jets in the spa. This is controlled
by the Jets III button on the Topside Control Panel.
21. CIRCULATION PUMP (if equipped)
This produces water flow through the heater in the spa and provides the water flow
necessary to actuate the ozone injector. This energy efficient pump typically runs 24 hours
for efficient filtration and heating.
22. PUMP UNION
These are used to help relieve possible pump air locks or for service personnel to easily service
the pumps.
23. HEATER UNION
These are used by service personnel to easily service the heater.
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SITE PREPARATION / GENERAL GUIDELINES
Portable spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer.
1) Access - The actual dimensions of your new spa will determine the amount of space that is
needed in moving the spa from curbside to its final installation area. Be sure to consider and
measure side yard dimensions, gates, doors, overall room dimensions and vertical obstructions such as ceilings, roof overhangs, balconies and overhead cables. Any other space limiting
obstacles such as stairs, trees, and shrubs must also be evaluated. Please be sure to contact and
review these site and installation plans with your Master Spas dealer prior to delivery.
2) Surface/Pad Requirements - When your new spa is filled with water and bathers, it may weigh
as much as several tons. It is imperative that the base beneath the spa can support the entire
weight. The spa must be on a uniformly firm, continuous, and level surface. The recommended
foundation is a concrete pad with a minimum thickness of four (4) inches with steel reinforcement bars crossed throughout the pad.
IMPORTANT
When installing your spa indoors, on a wood deck, roof or balcony; load requirements need to be
evaluated before installation. You should speak with a qualified contractor or your local building
department to confirm that your surface is adequate for supporting a spa.
All sides of the spa must be accessible for regular maintenance or in the event that service is
needed. Periodical maintenance checks require entry into the equipment bay. When possible, it is
wise planning for the future to leave 3 feet of access to all sides of the spa in the event your spa
requires maintenance. Your spa warranty does not cover the cost of providing access for service.
GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION
Again, proper planning will increase your total enjoyment factor with your new spa. Listed below
are some additional items to consider when planning your installation.
• How spa will complement landscaping
and vice versa
• Getting to spa from house and return
• View from inside spa and view of spa from
inside of home
• Storage for spa chemicals
• Proximity to dressing rooms and bathrooms
• Local building codes (if applicable)
• Exposure to sunlight and shading from trees
• Power cable
• Privacy
GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION
Installing your spa indoors creates an entirely different set of considerations.
• Work with your Master Spas dealer and
contractor to insure all local building, electrical and plumbing codes are met
• A ventilation fan may be necessary due
to high humidity created by your spa
• Plan for a floor drain to drain off excess water
and for draining and cleaning your spa
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• Finished material in your spa room should
also be capable of withstanding increased
humidity
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SITE PREPARATION / GENERAL GUIDELINES
GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION
Spas manufactured by Master Spas, Inc. are designed to be installed in a variety of settings. One
of which is installing below grade. Should a spa be installed below the level of the site drainage
system (below grade), a system for preventing water collecting and pooling must be designed
based on the requirements of the local authority having jurisdiction. The drainage system must
be designed based on things such as rainfall, water runoff, splashing, draining the spa, etc. that
could potentially feed the below grade area with water. Where located in designated floodways,
additional attention to maximum water load entering the area below grade must be addressed to
prevent water from accumulating below grade at all times. It is generally recommended that the
spa be installed above grade because the spa is not designed to be submerged in water. When a
proper drainage system is designed based and proper ventilation is planned on the characteristics
of the site, installing the spa below grade is an accepted method of installation.
• The unit is self-supporting when placed on a surface designed to support the full load of the spa
(see Surface/Pad Requirements). Do not backfill with sand, gravel, or earth. Doing so will void
the warranty.
• Plan for complete drainage so that water accumulation drains away from the spa perimeter and
standing water never reaches the electrical equipment.
• Plan for appropriate ventilation to remove moisture accumulation and prevent equipment
overheat.
• Provide a minimum of 3 feet service area around the perimeter of the unit. Site access issues are
not covered by the product warranty.
• The unit is not designed to be submerged in water. Water entering the equipment area creates
many hazards and resulting damage will not be covered by the product warranty.
• Make sure that the surroundings do not create any additional hazards.
• Surfaces placed around the unit should also be evaluated for walking/slipping hazards from
standing water. Proper drainage is vital to the installation of a below grade installation.
• Check all building, electrical, and plumbing codes with the authority having jurisdiction to ensure
that your installation is in compliance with all local codes.
• Additional consideration needs to be made when installing unit in designed floodways.
• Verify that site specific drainage systems such as down spouts are not going to feed the area
below grade.
• Below grade drainage system needs to be evaluated based on area specific rainfall. One size
does not fit all so an analysis by a qualified, local engineer to ensure proper drainage of all sources of water is a must when installing below grade.
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SITE PREPARATION / GENERAL GUIDELINES
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INSTALLATION INSTRUCTIONS
1.
Put spa in final position that allows for access to equipment and spa components. Master
Spas recommends that at least 3 feet of space be provided around all sides of the spa for
access. This provides adequate space for regular maintenance and service.
2.
Remove front skirt panel (this is the side where the topside control panel is located) so
electrical can be hooked up to the spa control system. This panel is removed by unscrewing
the screws securing the skirt corners and the front skirt panel.
3.
With the front skirt panels removed allowing access to the equipment, be sure all pump and
heater unions are secure. Each pump has 2 unions and the heater has 2 unions. A newly
delivered spa may have loose unions caused in transporting the spa. Check that all slice valves
are open, in the up position. The slice valves may become closed during transportation of the
spa.
Slice Valve
and Pump Union
4.
Fill spa at least 1” above the filters or to the minimum water level indication located near the
filter area. We recommend filling the spa through the filter area.
5.
Turn the power on to the spa. Spa will initially display Priming Mode or “Pr”. This lasts
approximately 5-6 minutes. This time is provided to allow each of the pumps to be activated
and checked to ensure they are not air locked from the spa being filled.
6.
Be sure the adjustable jets in your spa are open by turning the face of the jet. Most of the jets
in your spa are adjustable and removable by turning the face of the jet.
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INSTALLATION INSTRUCTIONS
7.
It may be necessary to bleed air from the pump(s) in your spa if, after start up, your spa
pumps are turning on and off but you do not have water flow from the jets in your spa.
Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking
of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it
still may occur, especially after refilling a spa. This is not a service covered under warranty.
To relieve and airlock, loosen the union on the discharge of the pump (see arrow on picture
of pump below). Water should leak out. Tighten the union and test the pump for proper jet
flow. If needed repeat process.
Pump Union
Slice Valve
Airlock
8.
Adjust water chemistry according to the instructions provided in the “Water Maintenance”
section.
9.
Your spa water will heat approximately 3 to 4 degrees Fahrenheit per hour (1 to 2 degrees
Celsius) with the cover placed on the spa. This varies depending on the size of the spa and
ambient temperatures.
10.
Step into the soothing waters of your Master Spa!
Relax and enjoy.
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THE ADVANTAGES OF EcoPur® Charge
The EcoPur® Charge is made from Master Spa’s patented filtration fabric. This fabric is wound
tightly into a nautilus master core, creating a catalytic cell. The nautilus fabric cell is encased by a
unique “spring core” that allows for maximum flow and water “charging”. As water
comes in contact with the EcoPur® Charge Master Core, a chemical reaction causes zinc and copper hydroxides to form in controlled amounts. Like Mother Nature, when controlled releases of
copper and zinc oxides are carried into the filtered water, they kill bacteria and provide hostile
conditions for algae and fungal growth. Using EcoPur® Charge helps reduce the amount of chemicals needed, therefore safeguarding the hot tub’s plumbing and equipment because pipes are protected against the corrosive effects of chlorine. EcoPur® Charge Master Core Technology, another
exclusive design by Master Spas.
FEATURES
• Releases Sanitizing Copper & Zinc Oxides
• Reduces Water Soluble Heavy Metals
• Controls Scale, Bacteria And Algae
• Safeguards The Spa’s Plumbing
• Reduces Use Of Chemicals
• Helps Prevent Damage To Swimwear
MADE IN
THE USA
PATENTS PENDING
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THE ADVANTAGES OF EcoPur® Charge
ECOPUR® CHARGE INSTALLATION
Master Spas Outer Filter
EcoPur® Charge
Step 1: Insert EcoPur® Charge in to outer filter.
Step 2: Twist EcoPur® Charge clockwise to lock in place
while holding on to outer filter. When snapped in to
locked position, EcoPur® Charge handle aligns with
molded points on outer filter.
NOTE: EcoPur® Charge should be replaced every 6
months. Initial snap in fit of inner EcoPur® Charge to
outer filter may be tight, especially if both are new.
Turn Clockwise to Lock
MADE IN
THE USA
PATENTS PENDING
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WATER CHEMISTRY TERMS YOU SHOULD KNOW
Before jumping into Water Maintenance, here are some terms to help you.
1.
Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical
readings. Best described as any one million like items of equal size and make up, next to one
unlike item, but of equal size. This would be one part per million.
2.
Average size spa: What is it? The national spa and pool institute (NSPI) states; 350 to 400 U.S.
gallons is average. As a general rule, chemical dosages are the same for any spa between 100
and 500 U.S. gallons. Spas over 500 U.S. gallons the dosage would be double. Under 100
U.S. gallons would be on a case by case basis.
3.
Total Alkalinity: This is a measurement of the ability of the water to resist changes in pH.
Put another way, it is the water’s ability to maintain proper pH. Total alkalinity is measured
in parts per million from 0 to 400 plus, with 100 to 120 ppm being the best range for spas.
With low alkalinity, the pH will flip, or change back and forth, and be hard to control. With
high alkalinity it becomes extremely difficult to change the pH.
4.
pH or potential hydrogen: This is a measurement of the active acidity in the water, or it is
the measurement of the concentration of active hydrogen ions in the water. The greater the
concentration of active hydrogen ions, the lower the pH. pH is not measured in parts per million, but on a scale from 0 to 14, with 7 being the neutral. The pH in spas should be ideally
maintained between 7.4 to 7.6. It should never be below 7.2 or above 7.8. With low pH, the
results can be corroded metals, etched and stained plaster stained fiberglass or acrylic, eye /
skin irritation, rapid chlorine or bromine loss, and total alkalinity destruction. With high pH,
the results can be cloudy water, eye / skin irritation, scale formation and poor chlorine or bromine efficiency.
5.
Shocking: This is when you add either extra chlorine (superchlorinate) by raising the chlorine
level above 8 ppm, or add a non-chlorine /oxidizer (potassium monoperoxysulfate or potassium monopersulfate) to burn off the chloramines or bromamines. A non-chlorine /oxidizer acts
by releasing oxygen in the water, which serves the same function as chlorine. The advantage
to using non-chlorine /oxidizer, is you can enter the water within 15 minutes after application.
Using chlorine, you must wait until the total chlorine reading is below 5 ppm. One thing to
remember, a non-chlorine /oxidizer will not kill bacteria or disinfect.
6.
Sequestering: This can be defined as the ability to form a chemical complex which remains in
solution, despite the presence of a precipitating agent (i.e. calcium and metals). Common
names for sequestering chemicals are; minquest, stain and scale control, metal-x, spa defender, spa metal gone, (etc.).
7.
Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc. that are continuously entering the water. If the spa is not operated long enough each day for the filter to do
a proper job, this puts a burden on the chemicals, causing extra expense. Filtration time will
depend on the spa size, pump and filter size and, of course, bather load. Spare filter cartridges should be kept on hand to make it easy to frequently clean the cartridge without the need
for a long shut down. This will also allow the cartridge to dry out between usages, which will
increase the cartridge life span as much as twice. Replace the cartridge when the pleats begin
to deteriorate. Cartridge cleaning should be done a minimum of once a month. More often
with a heavy bather load.
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WATER CHEMISTRY TERMS YOU SHOULD KNOW
8.
Sanitizers: This is what kills the germs and bacteria that enter the water from the environment
and the human body.
A. Chlorine
1. Only one type is approved for spa use. Sodium dichlor which is granular, fast dissolving and pH neutral chlorine.
2. Chlorine is an immediate sanitizer and will be added as needed to maintain free chlorine levels between 2.0 to 4.0 ppm..
B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.)
1. Two types of tablets.
a. Hydrotech
b. Lonza
2. Bromine is a slow dissolve chemical and may take a few days to develop a reserve
or reading in the water. Bromine levels should be maintained between 2.0 to 4.0
ppm.
9.
Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what
happens when you put sugar in coffee or tea.
10. Useful life of water (in days): Water should be drained at least once every 180 days. Useful life
may vary by usage and bather load.
11. Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface cleaners, high
pH or algeacides as well as other organic materials. Low levels of calcium or sanitizer can
also cause foaming. Also, double rinse your bathing suits as they will hold residual soap after
being washed.
12. Calcium hardness: Water that is too hard (over 250 ppm) can promote scale formation in
components and on spa surface. Water that is too low (below 150 ppm) may also shorten
the life of metal components on the spa.
NOTE: Always leave spa cover open for 15 minutes after adding chemicals to prevent the off
gas from damaging your spa cover, spa pillows, stainless steel hardware and other critical
parts.
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WHY ARE CHEMICALS IMPORTANT IN A SPA
1.
Evaporation:
As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any
unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the
water can become saturated with these dissolved solids and can cause stains or scale to form
on the walls of the spa or a scale build up inside the equipment. Colored or cloudy water,
and possible corrosion of plumbing and fittings may also occur.
2.
Heat:
Heat causes much quicker evaporation and also will cause minerals and metals to precipitate
out of solution.
3.
Air:
Dust and other airborne contaminants are introduced into the spa.
4.
Environment:
The environment surrounding the spa can also impact the water quality. Items such as pollen, grass, sand, dirt, lawn fertilizer, airborne dust, insects, leaves, and pets can all affect the
water quality of the spa.
5.
Bathers:
As the spa is used, bathers introduce contaminants to the water. Increased bather load,
length of use and frequency will increase the amounts of contaminants added in to the
water.
Remember:
The maintenance routines set forth in this manual may need to be adjusted depending on bather
load and how much the spa is being used.
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WATER MAINTENANCE – START-UP
Step 1:
Your spa should be filled using a Pre-filter, which can be obtained from your local
dealer. This Pre-filter will help remove many of the minerals existing in the water,
which will make adjusting the water balance easier after a new fill. Never use more
then 50% softened water when filling the spa.
Step 2:
During the initial filling of the spa, add a sequestering agent to combat suspended
minerals in the water. The agents are sold under many different names such as Mineral
Clear or Metal Protect. Allow water to circulate and filter for at least 30 minutes
(or per bottle recommendations) before adding any other chemicals.
Step 3:
Test water for pH, total Alkalinity, and Calcium hardness. The pH should be 7.4 - 7.6
and the total Alkalinity 100 - 120 ppm. Calcium hardness levels should be maintained
between 150 and 250 ppm (part per million).
Step 4:
Adjust pH and total Alkalinity (TA) utilizing the directions on the chemical bottles.
Wait 15 minutes, test and adjust if necessary.
Step 5:
It may be necessary to retest and add additional chemicals to get to the proper levels
in Step 3.
Step 6:
Add concentrated chlorinating granules* (sodium Dichlor-s-triazinetreone) to reach a
Free Chlorine level of 5 to 8 ppm on initial start up to begin sanitizing the spa water.
Bathers should not enter the spa until the chlorine levels drop below 5.0 ppm. Always
refer to the chemical manufactures dosage recommendations listed on the container.
It is important not to add the chlorinating granules until the pH, alkalinity and calcium
hardness have been adjusted to their proper levels.
*SPECIAL NOTE:
We recommend a minimum level of 2.0 ppm residual free chlorine be maintained in spa water. Always refer to
the chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual
for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
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WATER MAINTENANCE – SCHEDULE
BEFORE EACH USE
Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper
levels. Free chlorine level should be 2.0 - 4.0 ppm. Appropriate levels should be present before use
of the spa. Bathers should not enter the spa if total chlorine levels are above 5.0 ppm or if free
chlorine levels are below 2.0 ppm.
ONCE A WEEK
Add non-chlorine shock/oxidizer* or chlorine* to spa to help maintain the water quality.
3 TIMES A WEEK
Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly. The total alkalinity should be between 100 - 120 ppm and the PH should be between 7.4 - 7.6. If free chlorine
level measures less than total chlorine level, additional non-chlorine shock/oxidizer* treatment is
necessary.
ONCE A MONTH
Soak your regular filter elements overnight in a container with spa Filter Cleaner and then rinse
with clean water. For best results, allow the filter to dry before re-inserting. (The Eco Pur™ mineral
element should never be cleaned in a filter cleaner. Just rinse with water.) When cleaning filters, be
sure to never have the pumps (including the circulation pump) running without the filters in place.
Failure to do so may result in debris being drawn into the pumps causing unwarranted damage.
See the “clean your filter elements” in the maintenance section of this manual for more information.
EVERY 180 DAYS
Drain and refill your spa with fresh water, install a new Eco Pur™ filter element, clean the regular
filter, and repeat start up procedure. The regular filter should be replaced at least once every year.
AFTER EACH USE
Add non-chlorine shock/oxidizer* or chlorine* to the spa water.
*SPECIAL NOTE:
We recommend a minimum level of 2.0 ppm residual free chlorine be maintained in spa water. Always refer to
the chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and non-chlorine oxidizer shown in this manual are for 500 gallon spas and may have
to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of
this manual for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
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WATER MAINTENANCE – SCHEDULE
AS NEEDED
If water looks hazy, check PH and Total Alkilinity, and treat with chlorine*. Always refer to the
chemical manufactures dosage recommendations listed on the container. Free chlorine levels
should be maintained between 2.0 - 4.0 ppm.
These are general recommendations for water maintenance that may vary by usage and bather
load. Depending on bather load and frequency of use, drain and refill times may vary as well as the
frequency of cleaning your filters.
A defoamer may be used when excessive foaming occurs. Over use of a defoamer will result
in cloudy, milky water.
USE ONLY SPA CHEMICALS
Do not use chemicals designed for use in swimming pools.
With a spa you are working with a small volume of hot water compared to a large volume of
relatively cool water in a swimming pool. Because of this chemicals will have a shorted life span
and bacteria can grow more quickly than in a swimming pool. A spa is less forgiving then a pool
and requires that whatever is put into it have a pH as close to neutral as possible. That is why only
chemicals made for spas should be used. Always refer to the chemical manufactures dosage recommendations listed on the container.
*SPECIAL NOTE:
We recommend a minimum level of 2.0 ppm residual free chlorine be maintained in spa water. Always refer to
the chemical manufacturer’s dosage recommendations listed on the container.
When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are
running.
The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual
for the correct gallons of your spa.
The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:
Chlorine
Non-Chlorine Shock/ Oxidizer
Active ingredient:
Active ingredient:
Sodium dichlor ................................. 99%
Potassium peroxymonosulfate ....................... 42.8%
Other ingredients ................................ 1%
Inert ingredients ............................................ 57.2%
Total ............................................... 100%
Total............................................................ 100%
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WATER MAINTENANCE –
TROUBLE-SHOOTING GUIDE
PROBLEM
POSSIBLE CAUSES
HOW TO FIX IT
Chlorine / Bromine Odor
• Excessive Chlorine or
bromine levels
• Shock water with non-chlorine
shock treatment
• Low pH
• Adjust pH if necessary
• Low levels of sanitizer
• Shock water with non-chlorine
shock treatment or adjust sanitizer levels
• pH out of range
• Adjust pH level if necessary
• Bacteria or algae growth
• Adjust sanitizer if necessary
• Dirty filters or
inadequate filtration
• Clean filters and adjust filtration
times
• Water chemistry not balanced
• Adjust chemistry levels
• Suspended particles or
organic materials
• Add spa clarifier (see dealer)
Water Odor
Cloudy Water
• Old water
• Change spa water
Scum Ring Around Spa
• Build up of oils, dirt and
organic elements
• Wipe off with a clean towel add
an enzyme product.
Eye / Skin Irritation
• Unsanitary water
• Shock spa with non-chlorine
shock
• Free chlorine level above 5 ppm
• Allow level to drop below 5 ppm
• Poor sanitizer / pH levels
• Adjust according to spa test strip
results
Foaming
• High levels of body oils,
lotions, soap, etc.
• Add small amount of defoamer
Deep Blue Water Color
or Colorful Deposits
Precipitating from Water
• Excessive build up in the
water from total dissolved
solids, bather load and chemical treatments over time
• Draining and fresh fill of water
may be required
• Reaction between substances
in water and types or excessive amounts of chemicals
added to water
*RECOMMENDED LEVELS OF CHEMICAL
Free Chlorine 2.0 - 4.0 ppm
pH 7.4 - 7.6
Total Alkalinity 100 - 120 ppm
Calcium Hardness 150 - 250 ppm
*Recommended levels stated in this manual are based on industry standards for permanently installed and portable residential spas
and swim spas.
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Regular Maintenance Procedures
Note: These are areas that will require the spa owner to perform routine maintenance. These are not
areas covered under the warranty of the spa.
Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days or as necessary. Heavy bather load will
require cleaning it more often.
DRAINING YOUR SPA
• Location varies by model. The drain will either be mounted to the front, right corner or back,
right corner at the base of the frame (Figure 1) or will be located in the equipment area behind
the front skirt panel (Figure 2).
Figure 1: Access to the drain can be gained by removing the
panel screws or thumb screws from the front, right corner
panel or back, right corner panel (varies by model). The drain
should be mounted at the base of the corner as shown in
Figure 1. If your model does not have a drain located in the
base of the corner, proceed to the steps for Figure 2.
Figure 1
Grasp the drain cap, and pull the assembly out as far as it will
go. Unscrew the cap from the assembly. Push the drain back
in midway to start the flow of water. A garden hose can be
attached to the end of the drain assembly, if so desired.
Figure 2: Access to the drain can be gained by removing both front corner skirt panels. To do so,
remove the screws or thumbscrews from the corner panels. Next, remove the front skirt panel
by removing its panel screws. The drain will be located inside the equipment bay (see Figure 2 &
Figure 2.1). To start the flow of water with this drain assembly; remove the cap, twist the face
counterclockwise and pull out slightly on the face. A garden hose can be attached to the end of
the drain assembly, if so desired.
Figure 2
Figure 2.1
NOTE:
• With the cap removed from the drain; water may drip or weep from the drain. This is normal. Be
sure that the steps are followed in reverse order when draining is finished. Make sure that the
drain cap is reattached and the valve is put back to the fully closed position so that there is no
water leaking from the drain assembly.
• Draining times will vary by model using the drain assembly. A sump pump may also be used to
expedite the draining of the spa.
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REGULAR MAINTENANCE PROCEDURES
Note: These are areas that will require the spa owner to perform routine maintenance. These are not
areas covered under the warranty of the spa.
CARE & CLEANING OF SPA SURFACE
• With a soft cloth, wipe down the spa surface with a non-abrasive spa surface cleaner that may
be purchased through your local spa dealer. Do not use paper towels. Be sure to rinse residue
from spa surface.
• If your spa has developed an oily or chalky residue at the waterline it may require special treatment. Consult your dealer.
• Always use an approved insulating spa cover by Master Spas to cover your spa when not in
use, especially in outdoor installations where the spa is exposed to weather conditions and sun.
Constant, prolonged exposure and use of unapproved or non-insulating spa cover can result in
damage to spa surface which would not be warranted.
CLEAN YOUR FILTER ELEMENTS
The filter elements are one of the most important components of your spa. Not only are they
essential for clean water, but they also extend the life of the spa equipment. Your filter elements
should be cleaned on a regular basis, once a month on average with normal usage. With heavy
use the filters may need to be cleaned more often.
• Turn off the spa before servicing filters. Never leave to the spa running when removing the filters. Debris can be pulled into the plumbing system and cause unwarranted damage.
• Remove filter element(s).
• Periodically in between monthly cleaning, spray each standard or outer filter element with a garden hose to help remove buildup from filter media surface. Monthly, the standard or outer filter
elements should be soaked in a filter cleaner compound. Do not soak Eco Pur mineral filters in
a filter cleaner. Eco Pur filters should only be rinsed with fresh, clean water as necessary. Check
with your dealer for details on cleaning and/or filter replacement recommendations.
• The Eco Pur Mineral filter should be replaced every 6 months. The standard filter should be
cleaned regularly and will typically last approximately 1 year. Bather load, usage and water quality will effect the longevity of the filters and require more frequent cleaning or replacement.
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REGULAR MAINTENANCE PROCEDURES
ACCESSING FILTERS
Filter Weir with Top Access
Remove Filter Lid
Turn Filters
Counterclockwise
to Remove
Pull Up to Remove
Floater Assembly
Turn Filters
Counterclockwise
to Remove
Remove Basket
Turn Filters
Counterclockwise
to Remove
Vane Teleweir Filter Housing
Telescoping Filter Housing
Twist Lock Ring
Counterclockwise to
Remove Floater
CARE OF YOUR SPA PILLOWS
• Your spa pillows need to be rinsed periodically to remove any chemical residue. This should help
to eliminate pillows becoming stiff and discolored.
• If spa is not to be used for a period of time, pillows should be removed. Pillow life will be extended.
NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas can cause unwarranted damage.
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REGULAR MAINTENANCE PROCEDURES
Note: These are areas that will require the spa owner to perform routine maintenance. These are not
areas covered under the warranty of the spa.
CLEANING JETS
The majority of jets in your spa can individually be turned on/off. If any
of these jets become hard to turn, it will be necessary to remove the jet
to clean it as grit/sand and mineral deposit may be present.
The jets in your spa can be removed for cleaning by unscrewing them
(counter clockwise) and then pulling out the jet.
To Clean Jets
Place the jet(s) in a container, fully immerse in white vinegar. Let the jet(s) soak overnight and then
rinse with water. Reinstall the jet(s). It may be necessary to clean grit and deposits from the white
jet body (mounted in the spa shell) by using a small bristled brush.
CARE OF LAMINAR FLOW JETS:
In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence:
- Turn off Laminar Flow Jets
- Remove outer ring by turning face counter clockwise
- Remove internal Jet insert with a pair of needle nose pliers
- Clean plastic filter at the back of the Jet insert so all holes are free of debris
- Reinstall Jet insert and outer ring
CLEANING DIVERTER VALVES
Due to mineral deposits and grit/sand that may get into the internal parts of the diverter valve, it
may become hard to turn or freeze up completely. Excessive force applied to turn the valves can
cause unwarranted damage to the valve. In this case, it is necessary to remove the handle and cap
of the diverter valve. Before proceeding, make sure the power to the spa is turned off.
Turn the cap piece counter clockwise. It may be necessary to put a clean cloth over the cap and
turn it with a wrench.
Once loose, the cap and handle can be pulled up out of the white plumbing fitting.
Wipe down the internal piece that attaches to the cap and handle.
Soak the cap and handle in white vinegar.
The white plumbing fitting should also be wiped down. If the surface of the white plumbing has
become too abrasive, you can take wet, fine sandpaper and smooth it out. It is also helpful to use
a lubricant (use silicone based, not petroleum based) to allow for an easier turn of the diverter
handle.
Rinse the diverter internals and reassemble.
In the future, it is helpful to turn the diverter valve only when the pump is not on. Cleaning your
diverter valve should occur every time you drain your spa.
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REGULAR MAINTENANCE PROCEDURES
Note: These are areas that will require the spa owner to perform routine maintenance. These are not
areas covered under the warranty of the spa.
CARE OF YOUR SPA COVER
Always cover your spa when not in use with an approved insulating spa cover by Master Spas. This
will greatly reduce energy consumption and will cause spa water to heat more rapidly. Water loss
and chemical usage will also be reduced.
• Be sure to lock down all straps on cover after each use to prevent wind damage.
• Do not allow spa to sit uncovered in direct sunlight. This may cause damage to exposed surfaces
and components of the spa and possible discoloration of spa fittings.
• Periodically hose off both sides of spa cover for maximum life of cover. Once a month use a vinyl
cleaner and conditioner on the vinyl portion of your cover. Rinse residue off.
• Keep cover open for 15 minutes after adding chemicals to prevent off gas damage.
NOTE: if your spa is going to be left empty for prolonged periods, do not replace cover directly on
surface of spa. Place 2”-3” blocks between cover and spa. This allows for adequate ventilation of cover and spa.
NOTE: The cover warranty is not part of the limited warranty provided with the spa. It is provided
through the cover manufacturer and may not be through Master Spas. Check the tags and
labeling on your cover to verify manufacturer and refer to the manufacturer’s care, maintenance and warranty information. Your dealer can help provide you with these details.
NOTE: To prevent premature failure of your spa cover, always turn water feature valve down so
that the water features do not hit the cover when the cover is closed.
CARE OF YOUR SPA CABINET
Your skirt is maintenance free. No conditioning is necessary. Simply rinse off the waterproof / U.V.
resistant material periodically with fresh, clean water.
CARE OF YOUR OZONE SYSTEM
The ozone hose and check valve connecting between the ozone generator and ozone injector should
be inspected and/or replaced, if necessary, every 12 months. Depending on conditions of the air
which is being brought in to the ozone generator, the ozone hose and check valve can wear more
rapidly. This regular maintenance is not covered under the spa warranty. Your Master Spas Dealer or
Service Center can be contacted to schedule this maintenance.
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Regular Maintenance Procedures
Note: These are areas that will require the spa owner to perform routine maintenance. These are not
areas covered under the warranty of the spa.
STAINLESS STEEL
Master Spas uses stainless steel in a number of our spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jets faces.
With the proper care it will keep its luster for many years. All stainless steel can corrode given the
right circumstances so we have provided a guide to help you keep the stainless components in
your spa looking nice.
Stainless steel derives its ability to resist corrosion by forming a very thin transparent coating on the
surface when exposed to oxygen. This coating can be damaged by abrasive materials such as steel
wool, sand paper, and other cleaning materials that are abrasive. Chlorine salts, sulfides, or other
rusting metals can also erode this thin coating exposing the metal to corrosion.
The best defense to combat corrosion on stainless steel components in your spa is make sure that
it is kept clean and free of any chemical build up.
Always:
• Clean frequently with clear, clean, non-chlorinated water.
• Remove any rust spots as soon as they appear with vinegar or a brass, silver, or chrome cleaner.
• Use a good car cleaning wax for extra protection.
• Leave cover removed for at least 15 minutes after adding chemicals to the spa water.
Never:
• Clean with mineral acids or bleaches.
• Clean with steel wool or any other abrasive material.
• Leave in contact with iron, steel any other metals.
• Close the cover immediately after adding chemicals to the water.
NOTE: Failure to take proper care of the stainless steel components could result with
them rusting. Rusting is not covered by the warranty.
NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas can
cause unwarranted damage. Larger dosages can require longer lengths of time to
off gas. It is recommended to check spa water more frequently to allow small dosages be added as necessary versus large dosages being added less often.
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SPA TROUBLE SHOOTING GUIDE
Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current
device). Be sure all local electrical codes are followed.
NOTHING ON THE SPA OPERATES
1. Check the control panel display for any messages. If there is a message, refer to the diagnostic
section on that model spa. There you will find the meaning of the message and what action is
to be taken.
2. If there is no message on your control panel, check and reset the GFCI and house breaker.
The GFCI should be located in a weather proof box close to the spa,
but no closer than 5 ft.
If the spa does not respond, contact your local service company.
PUMP(S) DO NOT OPERATE 1. Press the “Jets” button on your control panel.
If you hear the pumps trying to operate:
A. Check that all the slice valves are open.
B. Pump may need to be primed.
C. Check that all jets are in their full open positions.
If you do not hear anything from the pump, contact your local dealer or service company.
POOR JET PERFORMANCE
1. Make sure pump is operating
2. Check that the water level is adequate (up to minimum safe water level)
3. Make sure the jets are open and the air controls are open.
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SPA TROUBLE SHOOTING GUIDE
Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current
device). Be sure all local electrical codes are followed.
SPA NOT HEATING
If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not
heating and has not tripped the breaker, please follow these steps:
1. Check the topside control panel for diagnostic messages. Refer to your spa models diagnostic
message area. Follow steps to alleviate message.
2. Check water set temperature at topside control panel.
3. Check for dirty filters. Clean or replace if necessary.
4. Check “heat mode” the spa is set in. Spa should be in standard/ready mode.
5. Check the control panel for heater indicator, see controls section of manual. If the indicator is
on, the spa should be heating. With the cover closed on the spa, wait a reasonable amount of
time (approximately 1 to 2 hours) to see if the water temperature is increasing.
6. Check to make sure that the pump is primed and all slice valves are open.
7. Reset power to the spa at GFCI breaker.
8. If spa is still not heating, contact your dealer for service.
GFCI IS TRIPPING
A ground fault circuit interrupter (GFCI) is required by the National Electrical Code for your
protection. The tripping of the GFCI may be caused by a component on the spa or by an electrical
problem. Electrical problems include but are not limited to, a faulty GFCI breaker, spa component,
power fluctuations, or improper wiring. If this is a new electrical service and GFCI installation, an
instantly tripping GFCI may likely be caused by improper wiring of the load neutral from the GFCI
to the spa. It may be necessary to contact an electrician if your dealer recommends doing so.
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Winterizing & Storing Your Spa
Winterizing Your Spa
Many people find they enjoy using their spa more in the winter than any other time. Your spa is
designed to be used year round in any type of climate.
*However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below:
1.
Drain your spa completely using the drain valve (if so equipped) or use an inexpensive submersible pump that you can buy from your dealer or your local hardware store.
2.
Use a shop vac to get all standing water out of your unit.
3.
Remove access panels from equipment area.
4.
Loosen and disconnect all pump unions and heater unions.
5.
Remove winterizing plug from face of the pump(s) where applicable.
6.
Using your shop vac in a blowing mode, insert the hose into the nozzle of each jet and blow
the trapped water from the lines into the interior of the spa. A non-toxic, RV water line type
antifreeze can be used and added to jets in each seat around your spa to help prevent freeze
damage from occurring. Be sure to thoroughly flush the system before startup.
7.
After this is completed, use the shop vac to remove any standing water in the spa and in the
equipment area.
8.
Clean the spa with a soft cloth and a non-abrasive spa surface cleaner.
9.
Replace access panels.
10. Cover spa to prevent water from entering the spa.
*Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do
so, any damage that may result is not covered under the spa warranty.
Storing Your Spa
The spa shell should never be left unprotected and uninsulated while being stored. Clear plastic
wrap or similar material should never be used to cover/protect the spa.
Prolonged, direct sun heat can damage the surfaces of the spa along with any components on the
spas surface. Always keep the spa covered and protected with an insulating spa cover. Resulting
damage such as cracking in the shell surface or warped or discolored components on the spa shell
would not be warranted.
An empty spa should never be exposed to temperatures below 0°F (-18°C) after delivery as
extreme cold can cause shell damage. This includes storage and draining (winterizing). If your spa
can be exposed to these temperatures, keep the unit filled and running. If you do not plan to use
your spa, you can set the spa to the lowest temperature setting allowed by the control system.
Failure to adhere to these guidelines will void the warranty.
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SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Spa Cover
Miscellaneous
Service
Miscellaneous
Service
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DATE
DATE
DATE DATE
DATE
SPA CARE AND MAINTENANCE RECORD
DATE
DATE
DATE
Drain & Clean Spa
Clean Filter Cartridge
Soak Filter
Cartridge in Solution
Test GFCI
Clean and Condition
Spa Cover
Miscellaneous
Service
Miscellaneous
Service
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DATE
DATE
DATE DATE
DATE
ELECTRICAL REQUIREMENTS
Configuration 2 - 240V, 50A GFCI
Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertaining to the models referenced in this manual are shown.
ELECTRICAL REQUIREMENTS
HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION
BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire gauge sizes for incurring
power which are too small, may continually blow fuses in the electrical equipment
box, may damage the internal electrical controls and components, may be unsafe
and in any case will void your warranty.
It is the responsibility of the spa owner to ensure that electrical connections are
made by a qualified electrician in accordance with the National Electrical Code and
any local and state electrical codes in force at the time of installation.
These connections must be made in accordance with the wiring diagrams found
inside the control box. This equipment has been designed to operate on 60Hz.
alternating current only, 240 volts are required. Make sure that power is not
applied while performing any electrical installation. A copper bonding lug has been
provided on the electrical equipment pack to allow connection to local ground
points. The ground wire must be at least 8 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master
Spas equipment packs are wired for 240 VAC only. The electrical service for your
spa must include a 50 AMP switch or circuit breaker to open all non-grounded
supply conductors to comply with section 422-20 of the National Electrical Code.
The disconnect must be readily accessible to the spa occupants, but installed at
least five feet from the spa. A Ground-Fault Circuit Interrupter (GFCI) must be
used to comply with section 680-42 of the National Electrical Code. A ground
fault is a current leak from any one of the supply conductors to ground. A GFCI
is designed to automatically shut off power to a piece of equipment when a ground
fault is detected.
Service to the spa must be dedicated 240V, 50A 3 wire plus ground (#6 AWG
copper with minimum #8 AWG copper ground).
Route service into the equipment area for final hook-up to terminals inside the
spa control system. The spa must be hooked up to a “dedicated” 240 volt, 50 amp
breaker and GFCI. The term “dedicated” means the electrical circuit for the spa
is not being used for any other electrical items (patio lights, appliances, garage
circuits, etc.). If the spa is connected to a non-dedicated circuit, overloading will
result in “nuisance tripping” which requires resetting of the breaker switch at the
201412
house electrical panel.
Permanently Connected Equipment Assembly with Pump(s), Heaters, Luminaine, Ozone, Spa Side
Control(s), Pump shut off device, and Audio/Video Components.
Note: Some of the above components may be optional or not available with every spa model.
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ELECTRICAL REQUIREMENTS
Configuration 2 - 240V, 50A GFCI
MAIN ELECTRICAL PANEL
(HOUSE)
Key
50
WHT - White Neutral
BLK - Black Hot, Line 1
RED - Red Hot, Line 2
GND - Ground
BLK
RED
WHT
GND
WHT
GND
BLK
RED
50 AMP GFCI
GND
50A
TEST
BLK
WHT
RED
CONFIGURATION 2
240V, 50A GFCI
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WHT
WHT
*SPA CONTROL
SYSTEM
BLK
RED
GND
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*Refer to wiring diagram
inside spa control system
for proper power
connection to terminals.
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1280
1290
1310
MPL 700
MPL 800
MPL 900
108"x 94"x 38"
275 x 239 x 97
94"x 94"x 38"
239 x 239 x 97
84"x 84"x 38"
214 x 214 x 97
Spa Dimensions
(in./cm)
Configuration # 2
240V, 50A GFCI
Configuration # 2
240V, 50A GFCI
Configuration # 2
240V, 50A GFCI
1
Electrical
Requirements
7-8
5-6
4-5
4
Seating
Capacity
490 / 1.85
410 / 1.55
305 / 1.15
Water Capacity
(gallons/m3)
1485 / 674
1330 / 603
1090 / 494
Dry Weight
(lbs./kilos)
2
7055 / 3200
5860 / 2658
4560 / 2068
2&3
Full Weight
(lbs./kilos)
3
3
3
Therapy
Pumps
4
Total bather capacity in spa. The number of bathers in spa should never exceed indicated seating capacity. Depending on spa size, water level
and bather displacement; full seating capacity may not be achievable. Do not allow additional bathers to enter if bather displacment results in
water levels overflowing or reaching the spa controls (air controls, diverters, spa topside control and etc.) as this will result in water leaking out
of the spa shell and potentially in to the equipment area.
3
Full weight based on dry weight of spa, max seating capacity of spa, assumed average weight per person of 185 pounds and estimated water
weight of 8.34 pounds per gallon. Rounded up in increments of 5.
2
Manufacturing tolerances along with other factors can result in variance in actual spa weight. If weight is a critical figure necessary for delivery,
or final installation, we suggest a minimum of 15% be added to the listed weight when planning delivery or installation.
As configured from factory. See appropriate Electrical Requirements section for further details.
1
Listing
Number
Model
Model SPECIFICATIONS
Spa Controls - Icon Spa Touch
The Main Screen
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Spa Controls
The Main Screen
   
  










SPA STATUS
Important information about spa operation can be seen on the Main Screen. Most features,
including Set Temperature adjustment, can be accessed from this screen. The actual water
temperature can be seen, and the Set Temperature can be adjusted. Time-of-Day, Ozone and
Filter status is available, along with other messages and alerts. The selected Temperature Range
is indicated in the upper left corner. The Spa Equipment Control Icon in the center will spin
if any pump is running. A Lock icon is visible if the panel or settings are locked.
ICON SPECIFICATIONS

H = High Temperature Range
 Message Waiting Indicator

R = Ready Mode
 Set Temperature Up
 F1 = Filter Cycle 1 Running
 Spa Equipment Control Icon
 O3 = Ozone Running
 Temperature Scale (F/C)
 C = Cleanup Cycle
 Current Water Temperature
 Wi-Fi Signal Indicator
 Settings Icon
 Lock Indicator Icon
 Heat Indicator
 Invert Screen
 Set Temperature Down
 Light Icon = Turns On/Off
 Music Icon = Press To Enter Music Screen
Note: After 30 minutes the display will automatically go into sleep mode, which turns the display
off. This is normal operation. Touch anywhere on the screen to wake the panel up.
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Spa Controls
The Main Screen
ICON SPECIFICATIONS
1.
= High Temperature Range
2.
= Ready Mode
= Ready And Rest Mode
3.
= Filter1 Mode
= Filter2 Mode
4.
= Ozone is Running. If you don't see the icon that means the Ozone is OFF.
5.
= Cleanup Cycle is Running. If you don't see the icon that means the Cleanup Cycle is OFF.
6.
= Low Temperature Range
= Rest Mode
= Filter1 and 2 Mode
= Wi-Fi icon just indicates that the Wi-Fi link is connected. It does not indicate
signal strength.
7. Lock Icon: When displayed, indicates the panel is in a locked mode. To unlock or lock a setting
or panel lock, you press and hold the corresponding icon for 5+ seconds until the text and icon
change to the opposite state.
There are 2 lock icons that can be shown on the title bar of most screens. A tall skinny one
representing a settings lock is applied. It is shown on screens that are affected by the settings
lock. And the standard lock icon
which represents the Panel being locked. If both settings
and panel are locked, only the panel lock will show since the settings lock doesn’t do much in
that situation. When the panel is locked, the Settings Menu Screen will only show items not
affected by that lock (System Info and Lock Screens).
8.
= Invert (or flip) Screen
9.
= Lights is turned ON
10.
= Music is Active
= Light is Inactive
= Music is Inactive
= Light is Disabled
= Music is Disabled
11. Message Waiting Indicator: The Message Waiting Indicator will show one of the following icons:
= Fatal error (Spa can’t function until it’s fixed)
= Normal Error or Warning
= Reminder Message
= Information Message
Touch the Indicator to go to a Message Screen which shows the message.
Some messages will include the “Call for Service” text as it requires a service technician to
fix the problem. If the panel is locked and a message alert appears, you will be taken to the
UNLOCK screen before you can clear the message.
Touching the Error/Warning/Reminder/Info Icon on the Message Screen will take you to the
System Information Screen to allow for troubleshooting over the phone or for a field service
tech to better understand what is going on. Exiting the System information Screen will take
you back to the Message Screen in that situation.
12. Adjust set temperature higher.
13.
= Spa Equipment Control Icon. Brings up a screen where the spa jets, blower or other
equipment can be controlled. While on the Spa Equipment Screen, you can press a Jets
button once for low speed, and if configured press it again for high speed.
= Jet is
Inactive. Indicates if a pump is running or not.
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Spa Controls
The Main Screen
ICON SPECIFICATIONS
14. Indicates if the temperature is in
= Fahrenheit or
= Celsius.
15. Current water temperature.
16. Setting Icon.
= Settings is Active
Takes you to Settings Menu Screen
= Settings is Inactive
Where the available specific features that can be adjusted for the control can be adjusted.
The same goes for the Utilities Menu Screen and the Test Menu (used by Spa Technicians).
17. Indicates when the spa heater is on.
18. Adjust set temperature lower.
NAVIGATION
Navigating the entire menu structure is done by touching the screen.
The three screen selections indicated below can be selected. Touch one of these to enter a different
screen with additional controls.
Most menu screens time out and revert to the main screen after 30 seconds of no activity.
Spa Equipment
Settings
Music
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Spa Controls
The Main Screen
MESSAGES
At the bottom of the screen, at certain times an indicator may appear showing that a message
is waiting. Touch this indicator to go to the Message Display Screen. On that Screen some of the
messages can be dismissed.
Warning
Message is
Waiting
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Spa Controls
The Set Temperature
Set Temperature
Up
Set Temperature
Down
SET TEMPERATURE
Press Up or Down once to display the Set Temperature (indicated by a flashing ºF or ºC). Press Up or
Down again to modify the Set Temperature. The Set Temperature changes immediately.
If you need to switch between High Temperature Range and Low Temperature Range you need to
go to the Settings Screen.
PRESS-AND-HOLD
If Up or Down is pressed and held, the temperature will continue to change until you stop pressing,
or until the Temperature Range limits are reached.
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Spa Controls
The Spa Screen
ALL EQUIPMENT ACCESS
The Spa Screen shows all available equipment* to control. The display shows icons that are related
to the equipment installed on a particular spa model, so this screen may change depending on the
installation.
The icon buttons are used to select and control individual devices.
Some devices, like pumps, may have more than one ON state, so the icon will change to reflect the
state of the equipment. Below are some examples of 2-speed Pump indicators.
Jets Off
Jets Low
Jets High
If the Spa has a Circ Pump, a Circ Pump Icon will appear to indicate its activity, but outside of
Priming Mode, the Circ Pump cannot be controlled directly.
*One exception: The Main Spa Light is not shown on the Spa Screen; it is only shown
(and controlled) on the Main Screen.
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Spa Controls
Common Buttons
VALUES INCREMENT/DECREMENT
If an Up or Down button is shown and pressed when on an editing page, and a value has been
selected (highlighted), the value can be incremented by pressing the up arrow or decremented by
pressing the down arrow.
INVERT
Will appear on upper right on all screens.
Invert
Increment
Save
Decrement
Selected Value
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Spa Controls
Common Buttons
EXITING SCREENS
The Back button is on every screen except the Main Screen, the Priming Mode Screen are a Message
Display Screen.
When you see only this button, or this button plus an Inactive Save Button, it means Back or Exit.
It appears on editing screens before you have changed any value, as well as on all other screens.
Back
Inactive
Save Button
Back
(Functions
as Cancel)
Active
Save Button
When you see both the Back button and an Active Save button, the Save button will Save, while the
Back button will Cancel. If the screen times out due to no activity it will act like Cancel.
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Spa Controls
Common Buttons
PAGE RIGHT/LEFT
If there is a right arrow at the bottom of the screen, it takes you to the next page.
If there is a left arrow at the bottom of the screen, it takes you to the previous page.
PAGE UP/DOWN
If an Up or Down button is shown and pressed when on a page with a text list, the list can be
scrolled a page at a time.
Page Up
Page Down
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Spa Controls
The Settings Screen
PROGRAMMING, ETC.
The Settings Screen is where all programming and other spa behaviors are controlled.
Each icon on the Settings screen takes you to a different screen, where one or more setting may be
viewed and/or edited.
takes you to a
The Heat Icon
screen where you control the Heat
Mode and the Temperature Range.
DUAL TEMPERATURE RANGES (HIGH VS. LOW)
This system incorporates two temperature range settings with independent set temperatures. The
specific range can be selected on the Settings screen and is visible on the Main Screen in the upper
left corner of the display.
These ranges can be used for various reasons, with a common use being a “ready to use” setting
vs. a “vacation” setting. Each range maintains its own set temperature as programmed by the user.
This way, when a range is chosen, the spa will heat to the set temperature associated with that
range.
High Range can be set between 80˚F (27˚C) and 104˚F (40˚C).
Low Range can be set between 50˚F (10˚C) and 99˚F (37˚C).
Freeze Protection is active in either range.
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Spa Controls
The Settings Screen
HEAT MODE – READY VS. REST
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that
performs this function is known as the “heater pump.”
The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.
If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 hour, using
Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the
temperature display. This is known as “polling.”
Rest Mode will only allow heating during programmed filter cycles. Since polling does not occur, the
temperature display may not show a current temperature until the heater pump has been running
for a minute or two.
When the heater pump has come on automatically (for example for heating) you can switch between low speed and high speed but you cannot turn the heater pump off.
Circulation Mode (See information within pumps, for further information on circulation modes)
If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the
heater pump is always running, the spa will maintain set temperature and heat as needed in Ready
Mode, without polling.
In Rest Mode, the spa will only heat to set temperature during programmed filter times, even
though the water is being filtered constantly when in 24HR circulation mode.
READY-IN-REST MODE
Ready in Rest Mode appears in the display if the spa is in Rest Mode and the Jets 1 Button is
pressed. When the heater pump has come on automatically (for example for heating) you can
switch between low speed and high speed but you cannot turn the heater pump off. After 1 hour,
the System will revert to Rest Mode. This mode can also be reset by selecting the Heat Mode.
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Fill it up!
PREPARATION AND FILLING
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system
before filling to allow as much air as possible to escape from the plumbing and the control system
during the filling process. After turning the power on at the main power panel, the top-side panel
will display a splash screen or startup screen.
PRIMING MODE – M019*
After the initial start-up sequence, the control will enter Priming Mode and display a Priming Mode
screen. Only pump icons appear on the priming mode screen. During the priming mode, the heater
is disabled to allow the priming process to be completed without the possibility of energizing the
heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can
be energized by selecting the “Jet” buttons. If the spa has a Circ Pump, it can be turned on and off
by pressing the “Circ” button during Priming Mode.
PRIMING THE PUMPS
As soon as the Priming Mode screen appears on the
panel, select the “Jets 1” button once to start Pump 1
in low-speed and then again to switch to high-speed.
Also, select the other pumps, to turn them on. The
pumps should be running in high-speed to facilitate
priming. If the pumps have not primed after 2 minutes,
and water is not flowing from the jets in the spa, do
not allow the pumps to continue to run. Turn off the
pumps and repeat the process. Note: Turning the
power off and back on again will initiate a new pump
priming session. Sometimes momentarily turning the pump off and on will help it to prime. Do not
do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and call for
service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under
NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5
minute priming mode. Doing so may cause damage to the pump and cause the system to energize
the heater and go into an overheat condition.
EXITING PRIMING MODE
The system will automatically enter the normal heating and filtering at the end of the priming
mode, which lasts 4-5 minutes. You can manually exit Priming Mode by pressing the “Back” button
on the Priming Mode Screen. Note that if you do not manually exit the priming mode as described
above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the
pump(s) have been primed by this time. Once the system has exited Priming Mode, the top-side
panel will display the Main Screen, but the display will not show the water temperature yet, as
shown below. This is because the system requires approximately 1 minute of water flowing through
the heater to determine the water temperature and display it.
*M0XX is a Message Code. See Fault Log in the Utilities section.
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Spa Behavior
PUMPS
On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between
low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period.
Non-Circ Systems
The low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in
Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect
the spa temperature (polling) and then to heat to the set temperature if needed. When the
low-speed turns on automatically, it cannot be deactivated from the panel, however the
high speed may be started.
Circulation Pump Modes
If the system is equipped with a circ pump, it will be configured to work in one of two different ways
depending on the control system software. The circulation pump mode cannot be changed.
1. The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes
at a time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely
to happen in warm climates or if set temperature is lowered/set below the current water temperature). This is the typical mode for most spas with a dedicated circulation pump.
2. A programmable circ pump will come on when the system is checking temperature (polling),
during filter cycles, during freeze conditions, or when another pump is on.
FILTRATION AND OZONE
On non-circ systems, Pump 1 low and the ozone generator will run during filtration.
On circ systems, the ozone will generally run with the circ pump.
The system is factory-programmed with one filter cycle that will run in the evening (assuming the
time-of-day is properly set) when energy rates are often lower. The filter time and duration are
programmable. A second filter cycle can be enabled as needed.
At the start of each filter cycle, the pumps will run briefly to purge the plumbing to maintain good
water quality.
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Spa Behavior
FREEZE PROTECTION
If the temperature sensors within the heater detect a low enough temperature, then the water
devices automatically activate to provide freeze protection. The water devices will run either
continuously or periodically depending on conditions.
CLEAN-UP CYCLE (OPTIONAL)
When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the pump
is turned off or times out. The heat/filter pump and the ozone generator will run for 30 minutes or
more, depending on the system. If the spa has a 24hr circulation pump which performs as the heat
and filter pump, the cleanup cycle will not apply as the 24hr circulation pump provides constant
filtration. On some systems, you can change this setting. See the Cleanup Cycle section.
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Time-of-Day
BE SURE TO SET THE TIME-OF-DAY
Setting the time-of-day is important for determining filtration times and other background features.
The Heat Icon
on the Settings Screen takes you to a screen where you control the Time-of-Day.
On the Time-of-Day screen, simply select the Hours and Minutes. Use the Up and Down Buttons to
make changes, then Save.
If no time-of-day is set in the memory an Information Screen will appear. If you exit it and Information
Icon will appear at the bottom of the Main Screen, until the time-of-day has been set.
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Adjusting Filtration
MAIN FILTRATION
Using the same adjustment as Setting the Time, Filter Cycles are set using a start time and a
duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end
time and displays it automatically.
The Filter Icon
on the Settings Screen takes you to a screen where you control the Filter Cycles.
FILTER CYCLE 2 - OPTIONAL FILTRATION
Filter Cycle 2 is OFF by default on most systems.
Viewing Filter 1 while Filter 2 is OFF:
Viewing Filter 1 while Filter 2 is ON:
Press “1” to view Filter 1. Press “2” once to view Filter 2. Press “2” again to turn Filter 2 ON or OFF.
When Filter Cycle 2 is ON, it can be adjusted in the same manner as Filter Cycle 1.
It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the
overlap amount.
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Adjusting Filtration
PURGE CYCLES
In order to maintain sanitary conditions, as well as protect against freezing, all pumps will purge
water from their respective plumbing by running briefly at the beginning of each filter cycle.
If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when
Filter Cycle 2 is programmed to begin.
THE MEANING OF FILTER CYCLES
1. The heating pump always runs during the filter cycle*
2. In Rest Mode, heating only occurs during the filter cycle
3. Purges happen at the start of each filter cycle
* For example, if your spa is set up for 24/hour circulation except for shutting off when the
water temperature is 3˚F/1.3˚C above the set temperature, that shutoff does not occur during
filter cycles.
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Restricting Operation
The control can be restricted to prevent unwanted use or temperature adjustments.
Locking the Panel prevents the controller from being used, but all automatic functions are still active.
Locking the Settings allows Jets and other features to be used, but the Set Temperature and other
programmed settings cannot be adjusted.
Settings Lock allows access to a reduced selection of menu items. These include Filter Cycles, Invert,
Information and Fault Log. They can be seen, but not changed or edited.
Panel Locked and Settings Unlocked
Locking and Unlocking
The same steps are used to Lock and Unlock.
To lock either Settings or Panel first select
Settings (if it says “Unlocked”) or Panel (if it says
“Unlocked”), then press the word “Lock“
for at least 5 seconds.
To unlock either Settings or Panel first select
Settings (if it says “Locked”) or Panel (if it says
“Locked”), then press the word “Lock“ for at
least 5 seconds.
Press here for 5 seconds
to lock or unlock.
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Additional Settings
HOLD - M037*
Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter.
Hold Mode will last for 1 hour unless the mode is exited manually. If spa service will require more
than an hour, it may be best to simply shut down power to the spa.
The Hold Icon
Hold screen.
on the Settings Screen places the spa in Hold Mode and displays the System
Touch Back to exit Hold Mode.
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The Utilities Screen
UTILITIES
The Utilities Icon
in the Settings Screen takes
you to the Utilities Screen.
The Utilities Screen may contain the following:
FAULT LOG
The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and
Down buttons to view each of the Faults. When Priming Mode shows in the Fault Log, it is not a
fault. Rather, it is used to keep track of spa restarts.
GFCI TEST (FEATURE NOT AVAILABLE ON ALL SYSTEMS.)
GFCI Test will not appear on the screen if the feature is not available. This screen allows the GFCI to
be tested manually from the spa control panel (See more in Utilities - GFCI Test Feature).
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Additional Settings
UNITS SCREEN
The Units Icon
on the Settings Screen takes you to the Units Screen.
Press “Temp Display” to change the temperature between Fahrenheit and Celsius.
Press “Time Display“ to change the clock between 12 hr and 24 hr display.
REMINDERS
The Reminder Icon
on the Settings Screen takes you to the Reminders screen.
Press “Reminders“ to turn the reminder messages (like “Clean Filter”) ON (Yes) or OFF (No).
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Additional Settings
CLEANUP CYCLE
Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the
length of time the heat/filter pump will run after each use. 0-4 hours are available. Setting to 0.0 Hr
prevents the Cleanup Cycles from running.
The Cleanup Icon
on the Settings Screen takes you to the Cleanup Cycle screen.
Note: Cleanup cycles do not apply to systems set for 24hr circulation pump mode as the circulation
pump performs as the heat and filter pump to provide constant filtration.
LANGUAGE
The Language Icon
on the Settings Screen takes you to the Language screen.
Change the language displayed on the panel.
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Information
SYSTEM INFORMATION
The System Information Screen displays various settings and identification of the particular system.
System Model
Displays the Model Number of the System.
Panel Version
Displays a number of the software in the topside control panel.
Software ID (SSID)
Displays the software ID number for the System.
Configuration Signature
Displays the checksum for the system configuration file.
Current Setup
Displays the currently selected Configuration Setup Number.
Dip Switch Settings
Displays a number that represents the DIP switch positions of S1 on the main circuit board.
Heater Voltage (Feature not used on CE rated systems.)
Displays the operating voltage configured for the heater.
Heater Wattage as Configured in Software (CE Systems Only.)
Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).
Heater Type
Displays a heater type ID number.
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Utilities – GFCI Test Feature
The Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) is an important
safety device and is required equipment on a hot tub installation.
Forcing the GFCI Trip Test (North America Only)
Touching the GFCI Test Icon on the Utilities Screen takes you to the GFCI Test screen . This feature
is not available on all systems. The GFCI Test icon will only display if the system is capable of this
feature.
The installer can use the GFCI Trip Test to confirm proper function of the GFCI.
The GFCI should trip within several seconds and the spa should shut down. If it does not, shut
down the power and manually verify that a GFCI breaker is installed and that the circuit and spa are
wired correctly. Verify the function of the GFCI with its own test button. Restore power to the spa
and repeat the GFCI Trip Test.
Once the GFCI is tripped by the test (causing the spa to be shut off from power being removed),
reset the GFCI breaker to turn spa back on. You can verify a successful test by navigating to the
above screen. “Passed” should appear after the Reset line is selected on the GFCI screen.
CE Product:
CE registered systems do not have an RCD Test Feature due to the nature of the electrical service.
Some UL registered systems do not have the GFCI Test Feature. The end-user must be trained how
to properly test and reset the RCD.
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General Messages
Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and
messages may be displayed in a sequence.
WATER TEMPERATURE IS UNKNOWN
After the pump has been running for 1 minute, the temperature will be displayed.
POSSIBLE FREEZING CONDITION
A potential freeze condition has been detected,
or the Aux Freeze Switch has closed. All water
devices are activated. In some cases, pumps
may turn on and off and the heater may
operate during Freeze Protection. This is an
operational message, not an error indication.
THE WATER IS TOO HOT – M029*
The system has detected a spa water temp of 110°F (43.3°C) or more, and spa functions are
disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for
extended pump operation (i.e. filter cycle durations or extended spa pump use beyond the
15 timeouts) and warm ambient temperatures.
*M0XX is a Message Code. Codes like this will be seen in the Fault Log
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Heater-Related Messages
THE WATER FLOW IS LOW – M016**
There may not be enough water flow through the heater to carry the heat away from the heating
element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.
THE WATER FLOW HAS FAILED* – M017**
There is not enough water flow through the heater to carry the heat away from the heating
element and the heater has been disabled. See “Flow Related Checks” below. After the problem
has been resolved, reset the message*.
THE HEATER MAY BE DRY* – M028**
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min.
Reset this message* to reset the heater start-up. See “Flow Related Checks” below.
THE HEATER IS DRY* – M027**
There is not enough water in the heater to start it. The spa is shut down. After the problem has
been resolved, you must reset the message* to restart heater start up. See “Flow Related Checks”
below.
THE HEATER IS TOO HOT* – M030**
One of the water temp sensors has detected
118°f (47.8°C) in the heater and the spa is
shut down. You must reset the message* when
water is below 108°f (42.2°C). See “Flow
Related Checks” below.
FLOW-RELATED CHECKS
Check for low water level, clean or replace filters, check for suction flow restrictions, closed valves,
trapped air, too many closed jets and pump prime.
On some systems, even when spa is shut down by an error condition; some equipment may
occasionally turn on to continue monitoring temperature or if freeze protection is needed.
* Some messages can be reset from the panel. Messages that can be reset will appear with a Clear
Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.
**M0XX is a Message Code. Codes like this will be seen in the Fault Log
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Sensor-Related Messages
SENSORS ARE OUT OF SYNC – M015**
The temperature sensors MAY be out of sync by 3°F (1°C). Call for Service if this message does not
disappear within a few minutes.
SENSORS ARE OUT OF SYNC -- CALL FOR SERVICE* – M026**
The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour.
Call for Service.
SENSOR A FAULT, SENOR B FAULT –
SENSOR A: M031**, SENSOR B: M032**
A temperature sensor or sensor circuit has
failed. Call for Service.
Miscellaneous Messages
COMMUNICATIONS ERROR
The control panel is not receiving communication from the System. Call for Service.
TEST SOFTWARE INSTALLED
The Control System is operating with test software. Call for Service.
* Some messages can be reset from the panel. Messages that can be reset will appear with a Clear
Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.
**M0XX is a Message Code. Codes like this will be seen in the Fault Log
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System-Related Messages
PROGRAM MEMORY FAILURE* – M022**
At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the
firmware (operation program) and requires a service call.
THE SETTINGS HAVE BEEN RESET (PERSISTENT MEMORY ERROR)* – M021**
Contact your dealer or service organization if this message appears on more than one power-up.
THE CLOCK HAS FAILED* – M020**
Contact your dealer or service organization.
CONFIGURATION ERROR (SPA WILL NOT START UP)
Contact your dealer or service organization.
THE GFCI TEST FAILED (SYSTEM COULD NOT TEST THE GFCI) – M036**
(North America Only) May indicate an unsafe installation. Contact your dealer or service organization.
A PUMP MAY BE STUCK ON – M034**
Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer
or service organization.
HOT FAULT – M035**
A Pump Appears to have been Stuck ON when spa was last powered POWER DOWN THE SPA. DO
NOT ENTER THE WATER. Contact your dealer or service organization.
* Some messages can be reset from the panel. Messages that can be reset will appear with a Clear
Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.
**M0XX is a Message Code. Codes like this will be seen in the Fault Log
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Reminder Messages
GENERAL MAINTENANCE HELPS.
Reminder Messages can be suppressed by using the Reminders Screen.
Reminder Messages and frequency may vary. These are general messages to remind users
about normal spa maintenance. Some messages may not apply depending on the actual
equipment in the spa.
CHECK THE PH
May appear on a regular schedule, i.e. every 7 days. Check pH with a test kit and adjust pH with the
appropriate chemicals.
CHECK THE SANITIZER
May appear on a regular schedule, i.e. every 7 days. Check sanitizer level and other water chemistry
with a test kit and adjust with the appropriate chemicals.
CLEAN THE FILTER
May appear on a regular schedule, i.e. every 30 days.
TEST THE GFCI (OR RCD)
May appear on a regular schedule, i.e. every 30 days.
The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.
Every user should be trained to safely test and reset the GFCI or RCD associated with the hot tub
installation.
A GFCI or RCD will have a TEST button on it that allows a user to verify proper function.
CHANGE THE WATER
May appear on a regular schedule, i.e. every 180 days. Change the water in the spa on regular basis
to maintain proper chemical balance and sanitary conditions.
Additional messages may appear on specific systems.
* Reminder messages can be reset from the panel. Messages that can be reset will appear with a
Clear Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.
**M0XX is a Message Code. Codes like this will be seen in the Fault Log
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Reminder Messages
CLEAN THE COVER
May appear on a regular schedule, i.e. every 30 days. Vinyl covers should be cleaned and conditioned for maximum life.
TREAT THE WOOD
May appear on a regular schedule, i.e. every 180 days. Wood skirting and furniture should be
cleaned and conditioned per the manufacturers instructions for maximum life.
CHANGE THE FILTER
May appear on a regular schedule, i.e. every 365 days. Filters should be replaced occasionally to
maintain proper spa function and sanitary conditions. Eco Pur mineral filters should be replaced
every 180 days.
CHANGE THE UV
May appear on a regular schedule, i.e. every 18 months. Change the UV as instructed in the
Mast3rPur section. This is a general message and may not apply if spa is not equipped with UV.
CHECK OZONE
May appear on a regular schedule, i.e. every 365 days. Check the ozone system as instructed in the
Regular Maintenance Procedures.
Additional messages may appear on specific systems.
* Reminder messages can be reset from the panel. Messages that can be reset will appear with a
Clear Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.
**M0XX is a Message Code. Codes like this will be seen in the Fault Log
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Wi-Fi Module (if equipped)
Remotely control the operations of your spa via an optional integrated Wi-Fi module that
works with the Balboa Water Group Wi-Fi Spa Control App. This app is available for Apple® or
Android® devices. Please refer to the Balboa Water Group website and mobile device app for
operation information.
http://www.balboawater.com/bwa
Note: WiFi Module is not available for all spa models. If this options was not added from the
factory, see your Master Spas dealer for further details and compatibility.
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FUSION TOUCH SOUND (if equipped)
Warning:
Never remain in your spa longer than 15 minutes per session when the water temperature is
above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure
to keep the spa water at or below body temperature (98.6˚F / 37˚C).
The Balboa BT Audio option offers Bluetooth connection to play audio from a mobile Bluetooth audio capable
device. The functions of the BBA system such as power, volume and skipping tracks can be performed from the
spa topside control panel within the Music menu.
When in the Music menu, the screen will indicate the current status of the BBA system. This screen indicates the
audio system is currently off.
Touch power icon to turn BBA audio system on/off.
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FUSION TOUCH SOUND (if equipped)
Warning:
Never remain in your spa longer than 15 minutes per session when the water temperature is
above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure
to keep the spa water at or below body temperature (98.6˚F / 37˚C).
Once powered up, system will indicate discoverable. Discoverable indicates the system is open for connection
with a mobile Bluetooth audio device. BT Connected indicates that a Bluetooth audio device is connected to
the BBA system. BT Not Connected indicates that no Bluetooth connection was made during the discoverable
time and the unit has shut off Bluetooth connection. Use power icon to cycle power off and then on to make
Bluetooth discoverable again.
BLUETOOTH CONNECTION:
1. Turn on the amplifier from the Music menu of spa control panel.
2. Turn on Bluetooth function of your mobile or music device
3. On your mobile device, click search for Bluetooth device.
Make sure you are close to the spa.
4. Select “PPGME60” from the pairing list.
5. Enter “6000” as the password (if required). On some older units the passcode is “60BT”
6. Click “Connect”
7. Once connected, you can now start playing your favorite music from your music device.
8. Operating Range is up to 30’ (will vary, dependent on installation)
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Mast3rPur (if equipped)
Note: This regular maintenance for the Mast3rPur system is not covered under the warranty of the
spa. Your Master Spas Dealer or Service Center can be contacted to schedule this maintenance.
WARNING:
BEFORE PERFORMING ANY MAINTENANCE ON THE MAST3RPUR SYSTEM, MAKE SURE THE SPA IS
SHUT DOWN.
Figure 2: Spa Solar Eclipse Exploded View
a. UV Lamp Removal – See Figure 2.
If the Green Power Indicator is on, but the Blue UV Lamp Indicator is off, the UV lamp needs to
be replaced. For maximum UV sanitation effect, replace the UV Lamp every 18 months.
i.
Make sure the unit is disconnected from power and the lamp has cooled before starting
maintenance.
ii.
Open the Spa Solar Eclipse by removing the two Enclosure Screws on the Upper Enclosure
Assembly and lifting it from the Enclosure Base.
iii. Disconnect the Lamp Connector attached to the lamp wires and place the Upper Enclosure
Assembly in a safe place.
iv. Gently pull the Lamp Wires till the top of the UV Lamp is out of the Lamp Retainer. Grasp
the white ceramic end of the UV Lamp and pull until it is fully removed. IF YOU ARE NOT
REPLACING THE LAMP, DO NOT TOUCH THE UV LAMP GLASS WITH YOUR BARE HANDS. The
oils on your hands can cause hot spots on the lamp and shorten its life. If oil from your fingers is left on the lamp glass, clean it off with a soft towel and rubbing alcohol. If you are
removing an old lamp for replacement, handle the lamp carefully and dispose properly (see
Environmental Notice below).
v.
Set the UV Lamp aside in a safe place.
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Mast3rPur (if equipped)
b. Installing the UV Lamp
i.
Make sure to handle the new lamp by the ceramic endcaps and clean the UV Lamp before
installation if needed.
ii.
Slowly place the UV Lamp into the Lamp Retainer until the top of the UV Lamp is pushed
past the tabs on the Lamp Retainer.
iii. Connect the Lamp Connector to its corresponding part in the Ballast Assembly.
ENVIRONMENTAL NOTICE: UV Lamp CONTAINS MERCURY. Manage in accordance with disposal
laws. See: www.lamprecycle.org
c. UV Reactor Service and Maintenance
The UV Lamp is housed in a Quartz Tube. If the Quartz Tube becomes dirty, its ability to transmit rays from the UV Lamp will be diminished and decrease system performance. The Quartz
Tube should be removed from the UV Reactor at least once a year or during a routine spa water
change for inspection and cleaning if necessary.
d. Quartz Tube Removal and Cleaning
CAUTION: Wear proper eye and skin protection for servicing glass components.
i.
Make sure the spa is shut down and the UV Lamp and Quartz Tube have cooled before performing maintenance on the Quartz Tube. If you have installed Isolation Valves, close them
before servicing. If you do not have Isolation Valves, the spa must be drained below where
the Spa Solar Eclipse is mounted.
ii.
Remove the Upper Enclosure Assembly and UV Lamp as described in Section A and set aside
in a safe place.
iii. Remove the two Retainer Screws and Retainer Washer from the top of the Lamp Retainer
and slowly pull the Lamp Retainer out of the UV Chamber Cap.
CAUTION: If there is any water remaining in the plumbing, it will start to leak after the Lamp
Retainer is removed.
iv. Grasp the inside of the Quartz Tube and pull it out of the housing. Make sure the Sealing
Ring does not get lost during Quartz Tube removal.
v.
Inspect the Sealing Ring for nicks or hardness and replace if necessary.
vii. Clean the Quartz Tube exterior with a mild solution of muriatic acid and water in a ratio
of four parts water to one part acid (4:1). DO NOT USE ABRASIVE CLEANERS as they can
scratch the high quality quartz glass.
CAUTION: Follow the directions for safe use and handling of muriatic acid on the acid bottle label.
Never add water to acid. Always add acid to water.
vii. After cleaning the Quartz Tube, wash it off with water and wipe dry with a soft towel. Inspect
the Quartz Tube for cracks and replace if cracks are found.
viii. Make sure the inside of the Quartz Tube is dry before replacing the UV Lamp(s).
NOTE: Damage caused by broken quartz tubes is not covered under the Mast3rPur System Limited
Warranty.
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Mast3rPur (if equipped)
e. Quartz Tube Installation
i.
Place the Sealing Ring on the Quartz Tube 3/4 inch from the open end.
ii.
Insert the Quartz Tube partially into the UV Chamber Cap. Place the Lamp Retainer over the
open end of the Quartz Tube and slowly push in until it is touching the UV Chamber Cap.
iii. Place the Retainer Washers onto the Retainer Screws and screw the Lamp Retainer Screws
until the Lamp Reatiner is completely seated against the UV Chamber Cap.
iv. After spa is refilled, turn the spa ON and check the seal around the Lamp Retainer for leaks.
v.
Correct any leak found by carefully tightening the retainer screws making sure lamp retainer
is snug. Be careful not to over-tighten and damage lamp retainer. If leaking continues, contact your Master Spas dealer for service.
vi. SHUT DOWN the spa once you have confirmed that there are no leaks.
vii. Install the UV Lamp as described in Section B.
viii. Reinstall the Upper Enclosure Assembly to the Enclosure Base.
ix. The unit is now ready for normal operation.
Contact your Master Spas dealer for replacement Mast3rPur parts and scheduling service for this
regular maintenance..
Note: The ozone hose and check valve connecting between the ozone generator and ozone injector
should be inspected and/or replaced, if necessary, every 12 months. Depending on conditions of the
air which is being brought in to the ozone generator, the ozone hose and check valve can wear more
rapidly. This regular maintenance is not covered under the spa warranty.
DO NOT DIVE.
23
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Master Spas Inc.
6927 Lincoln Parkway
Fort Wayne, IN 46804
800.860.7727
CustomerService@MasterSpas.com
www.MasterSpas.com
Master Spas reserves the right to change specifications or features without notice.
Master Spas is a manufacturer of spas and related products and we stand behind every
product we produce pursuant to thos­­e representations ­which are stated in our written
limited warranty. your dealer is an independent business person or company and not an
employee or agent of Master Spas, Inc. We cannot and do not accept any responsibility or
liability for any other representations, statements or contracts made by any dealer beyond
the provisions of our written limited warranty.
POP17MPLSOM
Rev. 201612
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