OWNER’S
MANUAL
Stainless Steel Professional
Range Hood
Monogram.com
Consumer Information
Professional Range Hood
Contents
Consumer Information . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . 3
Controls and Features
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Implement holders . . . . . . . . . . . . . . . . . . . . . 5
Warming shelf . . . . . . . . . . . . . . . . . . . . . . . . 5
Before
using your
stainless
steel hood
Baffle grease filters and drip trays . . . . . . . . 7
Stainless steel surfaces. . . . . . . . . . . . . . . . . 8
Light bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Warming lamps . . . . . . . . . . . . . . . . . . . . . . . 8
Troubleshooting Tips . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Care and Cleaning
For your safety . . . . . . . . . . . . . . . . . . . . . . . 6
Mesh grease filters and drip tray. . . . . . . . . . 6
Consumer Support . . . . . . . . . . . . . . . . . . 12
Read this manual carefully. It is intended
to help you operate and maintain your new
professional range hood properly.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
Keep it handy for answers to your questions.
OR
Visit our Website at: Monogram.com
Write
down the
model
& serial
numbers
You’ll find them on a label on the hood.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your hood.
Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your hood.
If you received
a damaged
hood
Immediately contact the dealer (or builder) that
sold you the hood.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you need
service
To obtain service, see the Consumer Services
page in the back of this manual.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some
steps to follow for further help.
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
2
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result
in fire, electrical shock, serious injury or death.
WARNING GENERAL SAFETY INSTRUCTIONS
WARNING TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the
manufacturer.
B. Before servicing or cleaning unit, switch power off
at service panel and lock the service disconnecting
means to prevent power from being switched on
accidentally. When the service disconnecting means
cannot be locked, securely fasten a prominent
warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control
device.
D. This unit must be grounded.
CAUTION FOR GENERAL VENTILATING USE
ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR
EXPLOSIVE MATERIALS AND VAPORS.
WARNING TO REDUCE THE RISK OF INJURY
TO PERSONS IN THE EVENT OF A RANGE TOP
GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—
You may be burned.
C. DO NOT USE WATER, including wet dishcloths or
towels–a violent steam explosion will result.
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher, and
you already know how to operate it.
2. The fire is small and contained in the area where it
started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
*Based on “Kitchen Firesafety Tips” published by NFPA.
WARNING TO REDUCE THE RISK OF A RANGE
TOP GREASE FIRE:
A. Never leave surface units unattended at high settings.
Boilovers cause smoking and greasy spillovers that
may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking at high heat or
when flambéing food (ie: Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not
be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface element.
WARNING TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Installation work and electrical wiring must be done by
qualified person(s) in accordance with all applicable
codes and standards, including fire-related construction.
B. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) of fuel
burning equipment to prevent back drafting. Follow
the heating equipment manufacturer’s guideline and
safety standards such as those published by the
National Fire Protection Association (NFPA), and
the American Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE), and the local
code authorities. When applicable, install any makeup
(replacement) air system in accordance with local
building code requirements. Visit Monogram.com for
available makeup air solutions.
C. When cutting or drilling into wall or ceiling, do not
damage electrical wiring and other hidden utilities.
D. Ducted fans must always be vented to the outdoors.
WARNING TO REDUCE THE RISK OF FIRE,
USE ONLY METAL DUCTWORK.
Ŷ Do not attempt to repair or replace any part of your
hood unless it is specifically recommended in this
manual. All other servicing should be referred to a
qualified technician.
READ AND SAVE THESE INSTRUCTIONS
49-80393-4
3
CONSIGNES DE SÉCURITÉ IMPORTANTES
VEUILLEZ LIRE TOUTES LES CONSIGNES AVANT D’UTILISER L’APPAREIL
AVERTISSEMENT
Veuillez lire toutes les consignes avant d’utiliser ce produit. Le non-respect de ces instructions pourrait
entraîner un incendie, un choc électrique, une blessure grave voire la mort.
AVERTISSEMENT
CONSIGNES GÉNÉRALES DE SÉCURITÉ
AVERTISSEMENT
POUR RÉDUIRE LE RISQUE
D’INCENDIE, DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS SUIVANTES :
A. N’utilisez cet appareil que de la manière prévue par le fabricant.
Si vous avez des questions, appelez le fabricant.
B. Avant de réparer ou de nettoyer votre appareil, débranchez
le courant au niveau du panneau de service et verrouillez les
mécanismes de débranchement de service pour éviter tout
branchement accidentel au courant. Si vous ne pouvez pas
verrouiller les mécanismes de débranchement de service,
attachez soigneusement un avertissement bien visible, comme
une étiquette, au panneau de service.
C. N’utilisez jamais cet appareil avec un mécanisme de réglage de
la vitesse à semi-conducteurs.
D. Cet appareil doit être bien mis à la terre.
ATTENTION
UNIQUEMENT À USAGE DE
VENTILATION GÉNÉRALE. N’UTILISEZ JAMAIS POUR
L’ÉCHAPPEMENT DE MATIÈRES ET DE VAPEURS
EXPLOSIVES.
AVERTISSEMENT
POUR RÉDUIRE LE RISQUE DE
BLESSURE CORPORELLE SI DE LA GRAISSE PREND FEU
SUR LA SURFACE DE CUISSON DU FOUR, SUIVEZ LES
INSTRUCTIONS SUIVANTES* :
A. ÉTOUFFEZ LES FLAMMES avec un couvercle qui convient,
une tôle à biscuits ou un plateau en métal, puis éteignez
le brûleur. FAITES BIEN ATTENTION DE NE PAS VOUS
BRÛLER. Si les flammes ne s’éteignent pas immédiatement,
SORTEZ ET APPELEZ LES POMPIERS.
B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE QUI FLAMBE –
Vous pouvez vous brûler.
C. N’UTILISEZ JAMAIS D’EAU, en particulier de serviette ou de
chiffon mouillé – il se produira une explosion violente de vapeur
brûlante.
D. N’UTILISEZ UN EXTINCTEUR que si :
1. Vous avez un extincteur de classe ABC et vous savez
comment l’utiliser;
2. Le feu est réduit et confiné à l’endroit où il a commencé;
3. Vous avez déjà appelé les pompiers;
4. Vous combattez les flammes en tournant le dos à une sortie.
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety Tips» publié par
la NFPA.
AVERTISSEMENT
RÉDUISEZ LE RISQUE D’UN FEU DE
GRAISSE SUR LA SURFACE DE CUISSON DU FOUR :
A. Ne laissez jamais sans surveillance les unités de cuisson
de surface à une température élevée. Le bouillonnement
occasionne des débordements fumants et graisseux qui
peuvent prendre feu. Chauffez à feu doux les substances
huileuses, avec un réglage bas ou moyen.
B. Mettez toujours la hotte en marche quand vous cuisinez à haute
température ou quand vous faites flamber des aliments (p. ex.
crèpes Suzette, cerises Jubilee, Boeuf flambé Peppercorn).
C. Nettoyez les mécanismes de ventilation fréquemment. Il ne faut
pas permettre une accumulation de graisse sur le ventilateur ou
sur le filtre.
D. Utilisez une casserole de bonne taille. Utilisez toujours un
ustensile de cuisine qui convienne au diamètre de l’élément de
cuisson.
AVERTISSEMENT
POUR RÉDUIRE LE RISQUE
D’INCENDIE, DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS SUIVANTES :
A. Vous devez faire exécuter tous les travaux d’installation et de
câblage électrique par une personne qualifiée, conformément à
tous les codes et les normes en vigueur, en particulier ceux de
construction relatifs aux incendies.
B. Vous devez assez d’air pour avoir une bonne combustion et
permettre l’évacuation des gaz par le conduit de cheminée
du matériel de combustion du carburant, afin d’éviter tout
retour d’air. Suivez les directives du fabricant de matériel de
combustion et les normes de sécurité comme celles publiées
par la National Fire Protection Association (NFPA) et l’American
Society for Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), ainsi que les modalités des codes locaux.
Le cas échéant, installez un système de compensation d’air
(remplacement) conformément aux conditions des codes locaux
du bâtiment. Visitez le site Monogram.com pour connaître les
solutions offertes en matière de système de compensation d’air.
C. Si vous faites un trou ou une ouverture dans un mur ou un
plafond, n’endommagez pas les fils électriques et les autres
installations cachées de service public.
D. Vous devez toujours alimenter les ventilateurs dans les
conduits en air en provenance de l’extérieur.
AVERTISSEMENT
POUR RÉDUIRE LE RISQUE
D’INCENDIE, N’UTILISEZ QUE DES CONDUITS EN MÉTAL.
Ŷ N’essayez jamais de remplacer ou de réparer un élément de votre
hotte si le présent manuel ne le recommande pas expressément.
Tout autre entretien doit être effectué par un technicien qualifié.
LISEZ CES INSTRUCTIONS ET RANGEZ-LES SOIGNEUSEMENT
4
49-80393-4
Controls and Features
Professional Range Hood
Controls
1. Warming lamps ON/OFF switch
The warming lamps are controlled by their
own rocker switch. Press the rocker switch
for the warming lamps to begin heating.
2. Light control
Turn the light control from OFF to HI for the
brightest light while cooking.
3. Fan control
Appearance will vary.
1
Turn the fan control speed from OFF to HI
as needed.
Continuous use of the fan system while
cooking helps keep the kitchen comfortable
and less humid. It also reduces cooking
odors and soiling moisture that create a
frequent need for cleaning.
NOTE: When the fan is operating on the
lowest setting, it will be very quiet. Always
make sure that the fan is turned OFF when
you are finished in the kitchen.
2
3
4
4. Fan ON indicator light
Comes on when the fan is turned on.
Implement
holders
Implement holder rods are located on each
side of the hood.
Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.
WARNING DO NOT hang flammable
Appearance will vary.
items from these implement rods.
DO NOT hang items weighing more than 10
pounds on either side, or 20 pounds total weight.
AVERTISSEMENT
N’accrochez pas
d’articles inflammables à ces tringles.
N’accrochez pas d’articles pesant plus de 5 kg
(10 lbs) de chaque côté, soit au total pesant
plus de 10 kg (20 lbs).
Warming
shelf
(on some
models)
The warming shelf will keep hot, cooked foods
at serving temperature. Always start with hot
food. Do not use to heat cold food other than
crisping crackers, chips or dry cereal.
CAUTION Do not keep food on the
CAUTION Plastic containers or plastic
wrap will melt if in direct contact with the warming
shelf. Melted plastic may not be removable and is
not covered under your warranty.
warming shelf for more than two hours.
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5
Care and Cleaning
Professional Range Hood
For your
safety
Pour votre
securité
Mesh grease
filters and
drip tray
(on some
models)
Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the
service disconnecting means cannot be
locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
branchement accidentel au courant. Si vous
ne pouvez pas verrouiller les mécanismes
de débranchement de service, attachez
soigneusement un avertissement bien visible,
comme une étiquette, au panneau de service.
Some models have 2 metal reusable grease
filters and drip tray.
The metal filters and drip tray trap grease
released by foods on the cooktop. The filters
also help prevent flaming foods on the cooktop
from damaging the inside of the hood.
For this reason, the filters must ALWAYS be
in place when the hood is used. The grease
filters and drip tray should be cleaned every 6
months, or as needed.
Grease Filters
To clean the drip tray, drain and wipe all
excess grease with a dry paper towel. Wash
with hot soapy water. Dry with a clean cloth.
To clean the grease filters, soak them and
then swish them around in hot water and
detergent. Don’t use ammonia or ammonia
products because they will darken the metal.
Do not use abrasives or oven cleaners. Light
brushing can be used to remove embedded dirt.
Rinse, shake and let them dry before replacing.
Filter Locks
To remove:
Grasp the filter lock and pivot it open to
release. Pull the filter down and out. Remove
both filters. Grasp the drip tray, on both sides,
by the front edge and carefully lift it up and out.
To replace:
1. Place and seat the drip tray into the hood
track, making sure the rear tabs on the tray,
hook into the back slots in the hood track.
2. Place the bottom of the filter in the lower
hood rail.
3. Push the top of the filter back, open the filter
lock and snap it into place.
Drip Tray
6
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Care and Cleaning
Professional Range Hood
Baffle grease
filters and
drip trays
(on some
models)
Some models have reusable metal grease
baffles and drip trays.
The metal baffles channel grease released by
foods on the cooktop into the drip trays. The
baffles also help prevent flaming foods on the
cooktop from damaging the inside of the hood.
For this reason, the baffles must ALWAYS be
in place when the hood is used. The grease
baffles and drip trays should be cleaned once
a month, or as needed.
Drip Tray
Drip Tray
Track
To clean the grease baffles and drip trays,
drain and wipe all excess grease with a dry
paper towel. Soak them and then swish them
around in hot water and detergent. Don’t use
ammonia or ammonia products because they
will darken the metal. Do not use abrasives or
oven cleaners. Rinse, shake and let them dry
before replacing. They may also be cleaned
in an automatic dishwasher.
To remove:
Drip Tray Replacement
Grasp the baffle knobs and pull them up,
forward and out. Grasp the drip tray and
carefully lift it up and out of the hood track.
To replace the drip trays:
1. Place and seat the drip tray into the hood
track.
2. Slide them left or right until all trays are
side-by-side in place in the track.
To replace the baffles:
1. Hold the baffle at the bottom by one of the
knobs.
2. Place the other end of the baffle against
the inside front of the hood.
Baffle
3. Slide it up and push the bottom end back
until it firmly seats into place.
Baffle Replacement
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7
Care and Cleaning
Professional Range Hood
Stainless
steel
surfaces
(on some
models)
Do not use a steel wool pad; it will scratch
the surface.
Light bulbs
The bulbs are located on the underside of
the hood.
To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or
polish. Always wipe the surface in the direction
of the grain. Follow the cleaner instructions for
cleaning the stainless steel surface.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the
location of a dealer nearest you, please call
our toll-free number:
Monogram Preferred Service: 800.444.1845
Monogram.com
To change the light bulbs:
1. Remove the trim ring by turning it
counterclockwise.
2. Grasp the bulb on the edges and remove by
turning it counterclockwise.
3. Replace with the same type and size bulb.
These 120 volt, 50 watt, par 16 halogen flood
bulbs, with standard base, are available at
specialty lighting stores.
These bulbs can also be ordered from your
Monogram supplier.
Order bulb no. WB08X10028.
Warming
lamps
The warming lamps are located on the
underside of the hood.
These 120 volt, 175 watt, par 38 infrared heat
lamp bulbs, with standard base, are available
at some specialty lighting stores.
These infrared bulbs can also be ordered from
your Monogram supplier.
NOTE: If warming lamps are not desired,
additional cooktop lighting can be obtained
by replacing the infrared bulbs with standard
incandescent bulbs with up to 100 watt
maximum ratings, with standard bases. These
bulbs are available at specialty lighting stores.
Order bulb no. WB08X10029.
8
49-80393-4
Troubleshooting Tips
Professional Range Hood
Before you
call for service
Save time and money! Review the charts on the following pages first and you may not need to
call for service.
Problem
Possible Cause
Fan and lights do not
operate when
the switches are
turned on
The hood was never
electrically connected by the
installer/electrician/builder.
A fuse may be blown or a
circuit breaker tripped.
The blower does not The blower motor wire harness
work but the lights do was not connected or was
not connected properly by the
installer/electrician/builder to
its mating connector located
inside the hood on the top
surface, to the left of the
blower assembly.
What To Do
Call the electrician/installer/builder to complete
the installation. This is not covered by
warranty.
Replace the fuse or reset the circuit breaker.
1. Switch power off at service panel and lock
the service disconnecting means to prevent
power from being switched on accidentally.
When the service disconnecting means
cannot be locked, securely fasten a
prominent warning device, such as a tag, to
the service panel.
2. Remove the filters and locate the blower
wire harness connector. Is it plugged into its
mating connector?
3. If no, plug the blower motor connector into
its mating connector on the top of the hood.
Switch the power back on. Check to see if
the fan now works.
4. If no, check the circuit breaker/fuse. If it is
blown/tripped, replace/reset it. Does the
blower work now? If no, call Monogram for
service.
The blower fails
to exhaust the
smoke/steam/odors
adequately
Many factors could be the root
cause for reduced air-flow.
Installation could be the
problem.
Obstruction in duct work could
be the problem.
Damper blade may not be
opening.
Damper blade on Wall or Roof
Cap may not be opening.
Dirty filters/baffles
Check to be sure the filter is
clean.
Sufficient makeup
(replacement) air is required
for exhausting appliances to
operate to rating.
49-80393-4
Your hood was designed to meet specific
ducting requirements. If your duct length
exceeds the manufacturer’s requirements,
hood performance will suffer. Air-flow will also
be reduced if the house duct work is too small
or there are too many elbows in the system.
Contact your installer or builder.
Make sure nothing is blocking the vent (bird
nests or kinks in the duct work).
Make sure the tape is removed from the
damper blades and that it swings open freely.
Contact your builder so they can make sure the
damper swings open freely.
Make sure filters (and all hood surfaces) are
kept clean of grease and dirt.
If replacing the filter does not correct the
problem, call for service.
Check with local building codes, which may
require or strongly advise the use of makeup
air. Visit Monogram.com for available
makeup air solutions.
9
Troubleshooting Tips
Professional Range Hood
Before you
call for service
Problem
Possible Cause
What To Do
The Halogen/Heat
Lamp Does Not Work
The lamp or socket may be
defective or a wire could be
disconnected.
Part Is Missing/
Damaged/ Defective
In the unlikely event that a part
would be missing, damaged
or defective, we can serve
you, the consumer, quickly by
mailing these parts to you.
1. Do some trouble-shooting by removing
the lamp and place it in the socket of a
lamp that does work (the heat lamp will
fit in the halogen socket for the purpose
of checking it). Does it work now? If no,
the lamp is defective. If your hood is still
in-warranty, call Monogram service and
ask them to mail out a new lamp. State
clearly whether you need the halogen or
the heat lamp. Lamps on this product are
covered by warranty and are cataloged. If
the hood is no longer covered by warranty,
reference the Care and Cleaning section
of this manual to see lamp requirements.
Lamps can be purchased at home building
stores, specialty lighting stores or through
Monogram Parts. Reference the defective
lamp for information as well.
2. If you placed the lamp in a working
socket and it does illuminate, the original
socket may be defective or a wire may be
disconnected. Call Monogram for service.
We have identified several easy-to-install parts.
Duct Cover Is Missing The duct cover is not included
with the hood. It must be
purchased as an accessory.
Installation Part Is
Missing/Damaged/
Defective
10
These include:
Lamps, lamp bezels, filters, baffles, grease
trays, knobs, utensil rods, Owner’s Manual
and Installation Instructions.
Call Monogram service and carefully describe
your model number and the part you need.
The model number is located inside the hood
chassis, behind the filter/baffle.
ŶGXFWFRYHUIRUXVHZLWKDRU
hood–order kit #ZX36DC6
ŶGXFWFRYHUIRUXVHZLWKDRU
hood–order kit #ZX36DC12
ŶGXFWFRYHUIRUXVHZLWKDKRRG±RUGHU
kit #ZX48DC6
ŶGXFWFRYHUWKDWZRUNVZLWKDKRRG±
order kit #ZX48DC12
Call Monogram Parts. See Consumer Service
page in this manual for a list of phone numbers.
:HSURYLGHDURXQGYHUWLFDOGXFW
transition. This part can be mailed out to the
hood installer if it is in some way unusable.
All other duct transitions, elbows, etc must
be purchased locally. We can also mail out
many other parts that come with the hood to
your installer. Call Monogram Service. See
Consumer Service page in this manual for a
list of phone numbers. Ask them to mail the
parts only—no service call required.
49-80393-4
Warranty
Professional Range Hood
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase date
is needed to obtain service under warranty.
WHAT IS
COVERED
LIMITED TWO-YEAR WARRANTY
From the Date
of the Original
Purchase
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located
in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for
a trip charge or you may be required to bring the product to an Authorized Monogram Service location for
service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the
product to the service shop or for the service technician’s travel costs to your home.
For two years from date of original purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the vent hood that fails because of a manufacturing defect.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In
Canada: 888.880.3030. Please have your serial number and model number available when calling for service.
WHAT IS NOT
COVERED
Ŷ Service trips to your home to teach you how to
use the product.
Ŷ Replacement of house fuses or resetting of
circuit breakers.
Ŷ Incidental or consequential damage caused by
possible defects with this appliance.
Ŷ Replacement of the filters.
Ŷ Damage to the product caused by accident,
fire, floods or acts of God.
Ŷ Failure of the product if it is used for
other than its intended purpose or used
commercially.
Ŷ Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
Ŷ Damage caused after delivery.
Ŷ Product not accessible to provide required
service.
Ŷ Installation or service for a makeup
(replacement) air system.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose, are
limited to one year or the shortest period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: GE Appliances, a Haier company
Warrantor in Canada: MC COMMERCIAL INC, Burlington, ON, L7R 5B6
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Consumer Support
Professional Range Hood
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
Monogram, we will be there. All you have to do is call!
Register Your
Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need
arise. You may also mail in the pre-printed registration card included in the packing material.
In the US: Monogram.com
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
Schedule Service
Expert Monogram repair service is only one step away from your door. Get on-line and schedule
your service at your convenience any day of the year.
In the US: Monogram.com
or call 800.444.1845 during normal business hours.
In Canada: GEAppliances.ca/en/support/service-request or call 888.880.3030
Extended
Warranties
Purchase a Monogram extended warranty and learn about special discounts that are available while
your warranty is still in effect.
In the US: Monogram.com
or call 800.444.1845 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 888.880.3030
Remote
Connectivity
For assistance with wireless network connectivity (for models with remote enable),
visit our website at Monogram.com or call 800.444.1845 in the US only.
Parts and
Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to
their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours
every day.
In the US: Monogram.com or by phone at 800.444.1845 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other
servicing generally should be referred to qualified service personnel. Caution must be
exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest MC Commercial service center,
visit our website at GEAppliances.ca/en/products/parts-filters-accessories or call 888.880.3030.
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02-18 GEA
Printed in Mexico
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49-80393-4
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