Pr oduct Over view

Toshiba Sur eM ar k

Pr int er

Single-station model 1NR (1NA)

The wor ld’s pr emier r et ail pr int er

Retailers realize now is the time to drive transformation and make their operations smarter and more competitive. T hose who invest in technology that can shrink costs while providing operational efficiencies and integrating

“green” principles into their business will be positioned for the future.

For these retailers, the Toshiba SureMark™ single-station printer is the only choice. Built for ultimate retail-hardened performance in demanding environments, the Toshiba SureMark printer delivers speed, reliability and unmatched serviceability and manageability. Plus it offers earth-friendly design and packaging that set new world standards.

Toshiba Sur eM ar k pr int er s boost oper at ional efficiency and cut cost s

Toshiba SureMark printers are specifically designed to meet the rigors of retail environments and feature the most advanced printer technologies today to speed transactions. With 80 lines per second (LPS) 1 for single-byte (SBCS) or double-byte (DBCS) printing, these printers process transactions faster to help improve customer satisfaction and employee productivity. Toshiba innovations, such as standard 3 MB 2 flash memory, help print “value added” messages on receipts while keeping checkout lanes moving.

T he new Ethernet LAN feature provides an optional industry standard

10/ 100 Ethernet communication adapter. With Ethernet connectivity, retailers can dramatically increase the flexibility of their 4610 printers.

Supported functions include the following:

Remotely locate 4610 printers from their host systems

Share a single printer among multiple host systems

Print directly from mobile devices, using the Toshiba 4610 Software

Development Kits (SDKs) 4 for iOS and Android™

Highlight s

Fast, reliable receipt printing at speeds up to 80 lines per second (250 mm/ sec)

Easy to manage with Toshiba exclusive

Remote Management Agent

Accurate, programmable sensor system monitors printer “health”

Four-inch (102 mm) receipt rolls reduce paper changes by 40 percent

Resists spillage—channels liquids away from critical components

Optional communication interfaces include

Ethernet, RS-232, RS-485, standard USB and powered USB

Pr oduct Over view

1. Fast 80 LPS receipt printing for single-byte (SBCS) or double-byte

(DBCS) printing

2. Push button receipt cover opening

3. Easy drop-in paper loading and large four-inch (102 mm) receipt roll helps reduce downtime and training expenses

4. Retail-hardened, spill-resistant design delivers high reliability in the harshest retail environments

5. Extended code page support (27 total) enables worldwide use

6. 3 MB user flash memory supports barcodes, logos, color graphics and TrueType™ fonts

7. A programmable audible alarm can be used to prompt users

8. Paper jam sensor detects jams and reduces waste of receipt media.

Paper low sensor is accurate and programmable, reducing labor expenses. Print head and cutter health sensors minimize downtime

Rem ot e m anagem ent r educes TCO

Toshiba SureMark single-station printers lower operating costs and total cost of ownership with systems management tools.

With Toshiba Remote Management Agent (RMA) and

IBM Director software enabled for remote monitoring and control, retailers can keep checkout lanes running smoothly with critical maintenance and environmental information available on demand. Business IT costs are reduced by managing systems, peripherals and applications locally or from a remote site.

9. All Toshiba peripherals are tested, engineered, color coordinated, provide latching connections, are compatible and optimized to work as a total store solution

10. Powered USB and RS-485 connectivity eliminates the need for a separate power brick and conserves counter space

11. Ethernet 5 , standard USB or RS-232 connectivity integrates with

Toshiba and third-party POS systems (external power brick or special cable required)

12. Epson Emulation and Compatibility Modes ease transition to new models and enable easy replacement of competitive printers

13. All packaging materials are recyclable and most are made from recycled post-consumer waste

14. An optional wall mounting bracket can be used to save valuable counter space

15. Toshiba SureMark single-station printers 1NR are available in pearl white and iron gray

Unique feat ur es mean fewer ser vice calls and less downt ime

Toshiba SureMark printers are designed with a built-in sensor system that continuously monitors the printer’s “health.” A paper jam sensor detects jams and reduces waste of receipt media.

Print head and cutter sensors minimize downtime by identifying parts that are about to fail so they can be replaced proactively.

Additionally, easy drop-in paper loading and a large four-inch

(102 mm) receipt roll reduce downtime and training expenses.

2

Pr oduct Over view

Newly designed packaging (shown on the left—replacing polystyrene materials on the right) includes high-density polyethylene (HDPE) inserts made from recycled post-consumer waste, which reduces the volume of material that must be disposed. (Box and inserts are

100 percent recyclable.)

Cost cut t ing design and per for m ance deliver quick ROI

Operating costs are significantly reduced by the easy-to-service design of Toshiba SureMark printers. Covers are easily removed and replaced, helping to reduce costs through better inventory management and accommodating POS and peripherals color changes. Snap-in interface adapters, Ethernet, USB, RS-232 and

RS-485 make migration to new system platforms easier and cost effective. Usage statistics are not only available locally but can be acted upon remotely by RMA and can be used to extend printer life with proactive servicing and wear leveling to minimize downtime and extend product life. Fewer service trips means savings in travel and valuable employee time and less impact on the environment.

Supr emely Gr een! Saving t he envir onment and your bot t om line

Toshiba sets new world standards in eco-friendly POS technology with SureMark single-station printers that exceed worldwide environmental directives. Toshiba SureMark printers are designed and built with close attention to earth-saving details. Recycled materials used in manufacturing include iron gray covers, for example, that contain up to twenty-five percent post-industrial recycled material.

Even in the most harsh retail environments, the retail-hardened construction of SureMark single-station printers insures long product life. Upgradeable interface adapters enable “just-in-time” product reconfiguration.

SureMark printers support 1-sided paper, the most sustainable choice for receipt media as well as large drop in paper rolls. So there are fewer paper changes, less environmental impact and importantly, less printer and employee downtime. In fact, using a

Toshiba SureMark printer with one-sided paper on a large roll reduces environmental waste and total cost of ownership significantly more than printers with two sided receipt media (2ST ™).

3

M inimum impact at end of life r educes cost s and wast e

Toshiba SureMark printer packaging is 100 percent recyclable, including shipping box and inserts. T he high-density polyethylene

(H DPE) inserts are made from recycled post-consumer waste and can be stacked in very little space, reducing transportation and packaging disposal costs.

Key printer components are made to be “de-manufactured”, so they can be reused as spare parts. Other plastics and metal parts are also recyclable, minimizing the environmental impact of disposal when the product reaches end of life.

Ret ail-har dened for last ing per for mance in har sh envir onment s

Constructed with the highest quality materials available,

Toshiba SureMark printers are retail-hardened to deliver a long service life, even in demanding retail environments. For example, an optional spill-resistant top cover is available for food service venues. With a marketing life of up to five years and a service life up to seven years or more, your investment is protected and lifecycle costs are minimized, reducing T CO.

3

Pr oduct Over view

Use a single pr int ing plat for m wor ldwide acr oss your ent er pr ise

A single Toshiba SureMark printer model can support the unique needs of retailers in many countries. An extended code page supports global use and compatibility with leading industry and legacy systems and helps protect technology investments.

Designed with open platform technology, the Toshiba SureMark printer enables use of a single POS printing platform across the enterprise.

Toget her Commer ce

Together Commer ce is Toshiba’s vision for the new future of r etail where retailers adapt their str ategies, their stores and their technology to engage with consumer s thr oughout the buying pr ocess in a seamless and helpful way. This collaborative approach enables retailer s and customer s to create mutually r ewar ding commer ce— together

Tr ust Toshiba’s r et ail exper ience

As the world’s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers end-to-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for our clients and shoppers everywhere. In partnership with the Together

Commerce Alliance, our global business partner program, we help bring innovation and value to every retailing experience so that you can delight your customers every day, everywhere.

Low cost financing and leasing opt ions

Now more than ever, retailers depend on Toshiba for POS solutions that boost operational efficiency, shrink costs and provide quick ROI. Financing is available through IBM to help you acquire the IT solutions that your business needs in the most cost-effective and strategic way possible. We’ll partner with credit-qualified clients to customize an IT financing solution to suit your business goals, enable effective cash management, and improve your total cost of ownership.

M odel

1 NR

1 NA

Availabilit y

W or ldwide

US only

Char act er Set

SBCS and DBCS

SBCS and DBCS

Single-Pass Check

Handling

No

No

Toshiba Sur eM ar k Pr int er Technical Requir ement s

M odels 1 N R (1 N A)

Pr int ing Speed: §

Receipt station (one-color paper )

Receipt station (two-color paper )

Pr inting r esolut ion (ther mal)

M em or y usage:

Data buffer RAM

Flash memor y for micr ocode

Flash memor y for offline jour nal* *

Flash memor y for logos* *

Flash memor y for fixed m essages* *

Flash memor y for code pages* *

8 0 lps @ 8 lpi, 6 0 lps @ 6 lpi

3 5 lps @ 8 lpi, 2 6 lps @ 6 lpi

2 0 3 dpi

Dynam ic/ expandable

5 M B

Up to 3 M B

Up to 3 M B

Up to 3 M B

Up to 3 M B

Cover Color W ar r ant y Ser vice*

Pear l W hite or Ir on Gr ay

Pear l W hite or Ir on Gr ay

Toshiba on-site r epair †

Toshiba advance exchange ‡

4

Pr oduct Over view

Toshiba Sur eM ar k Pr int er Technical Requir ement s

Flash memor y for user char acter s

Inter faces

Por ts

6 4 KB

●

●

●

Ether net, Power ed USB plus standar d USB, RS-4 8 5 , standar d RS-2 3 2 (ext er nal power br ick or special power cable r equir ed)

DC In (except RS4 8 5 )

Ether net or USB/ Power ed USB or RS2 3 2 or RS4 8 5 (2 4 or 3 8 V) (Inter face car d dependent)

OEM Cash Dr awer (+2 4 V)

Not available (available only on 4 6 1 0 dual-station m odels) CRU (custom er r eplaceable units) wit h Light-Path m anagement

Sensor s

M ounting options

Suppor t for wide r ange of r eceipt media—thickness/ type of media

M edia type suppor ted/ r oll diam eter

Physical Dim ensions and W eight

“Gr een” attr ibutes

Paper low, paper out, cutter health, pr int head health, usage counter s, paper jam detection

Integr ated (Integr at ion tr ay), Distr ibuted (fr ee standing), optional W all mount br acket

1 .6 - 3 .7 mil (thousandths of an inch) paper thickness. Factor y featur e selection of 2 .2 8 in (5 8 mm ) or

3 .1 5 in (8 0 mm ) paper width

Receipt paper r olls—maxim um 4 in (1 0 2 m m) diam eter

Shipping container and inser t s; ir on-gr ay cover s m ade of up to 2 5 per cent post -industr ial r ecycled m ater ials; upgr adeable and r eusable com ponents; r et ail-har dened constr uction for long life

Physical Dim ensions and W eight

Dim ensions (W xDxH)

W eight

Soft w ar e

Com m and Sets

Oper ating syst ems and dr iver suppor t ‡ ‡

Epson compatibility mode

Resident bar code for m ats

Integr ation kits

Reliability

Nor th Am er ica

Latin Amer ica

Eur ope, M iddle East, Afr ica

Asia Pacific

W idth: 5 .7 in (1 4 5 mm ); Depth: 7 .0 in (1 7 7 mm ); Height cover closed: 6 .3 in (1 5 9 mm ); Height cover opened: 1 0 .2 in (2 6 0 m m )

M odel 1 NR: 3 .1 lb (1 .4 Kg)

Native, Epson ESC POS™ Em ulation † † , Com patibility M ode

●

●

●

●

●

A compatibility m ode is pr ovided in the pr inter s to enable use of existing dr iver s and applications with only minor m odifications. Native m ode suppor t is as follows:

Toshiba 4 6 9 0 Oper ating System:

– RS-2 3 2 : Dir ect I/ O

USB and RS-4 8 5 : V5 R2 and V6 R2 * * M icr osoft W indows XP, M icr osoft W indows Em bedded for Point of

Ser vice (W EPOS) 1 .1 1 , M icr osoft W indows Embedded POSReady 2 0 0 9 , M icr osoft W indows Em beded

POSReady 7 , M icr osoft W indows 7 (Pr ofessional/ Ultim ate):

– RS-2 3 2 : Dir ect I/ O, W indows Native Dr iver s (NW D), OPOS, JavaPOS

– RS-4 8 5 : OPOS, JavaPOS

– USB: W indows Native Dr iver s (NW D), OPOS, JavaPOS

IBM Retail Envir onment for SUSE Linux Enter pr ise Desktop (SLED) 1 1 , SUSE Linux Enter pr ise Ser ver

(SLES) 1 1 , SUSE Linux Enter pr ise Point of Ser vice (SLEPOS) 1 1 :

– RS-2 3 2 : JavaPOS, Dir ect I/ O

– RS-4 8 5 and USB: JavaPOS, POS Subsystem for Linux (POSS for W indows is not suppor ted)

SDKs for iOS and Andr oid 4

PC DOS 2 0 0 0 :

– RS-2 3 2 : Dir ect I/ O

– RS-4 8 5 and USB: Not suppor ted

Suppor t is pr ovided for RS-2 3 2 connected pr inter s using Dir ect I/ O com municat ions only

UPC A/ E, JAN 8 (EAN), Code 3 9 , ITF, Code 9 3 , Code 1 2 8 a, b, and c, Codabar, PDF4 1 7 , QR, GS1 databar

Available for m ost Toshiba POS Systems

1 5 0 km —ther m al pr int head life. 1 .5 m illion cuts—cutter life

M odels 1 NR and 1 NA (US only)

M odel 1 NR

M odel 1 NR

M odel 1 NR

5

For mor e infor mat ion

To learn more about Toshiba SureMark single-station printers and other retail store solutions from Toshiba, please contact your local

Toshiba representative or visit: t oshibagcs.com

Refer ences

*All limited warranty items are for one year. For a copy of the terms and conditions of Toshiba’s statement of limited warranty, contact your Toshiba representative or reseller.

† Systems with limited on-site service are designed to be repaired during the applicable warranty period primarily with Toshiba supplied replacement parts, installed by trained Toshiba service technicians at the customer’s location.

Toshiba will only send a technician on-site to perform a repair if (a) the remote telephone diagnosis and/ or customer part replacement is/ are unable to resolve the problem, or (b) the part is one of the few designated by Toshiba for customer replacement. For a list of customer replaceable parts, contact Toshiba. Support unrelated to a warranty issue may be subject to additional charges.

‡ Model 1NA and Toshiba Advance Exchange warranty are available in the

United States only. US customers can request a special bid for Toshiba Advance

Exchange post-warranty maintenance.

§ Indicates rated speed. Actual print speed depends on user-specific configuration of interface, application, operating system and drivers.

**A total of 3 MB flash memory can be re-allocated among the following: storage of offline journal, logos, fixed messages, and code pages.

†† Epson emulation mode supports direct communication with the printer using the Epson ESC POS™ command set for printers connected via RS-232 interface

(only). Epson emulation is not supported in driver environments.

‡‡ Some printer functions may not be supported by all combinations of operating systems and drivers. See User Guide for more detail. “Please visit the Toshiba support website at www.toshibagcs.com to obtain the latest compatibility data for operating systems, interfaces and Toshiba hardware. T he 1NR printer is supported in compatibility mode in 4690 OS V5R2 but requires package 0900 to support firmware updates.”

1 Easy “drop in” loading of 4” receipt rolls vs. 3” receipt rolls. Comparison made by

Toshiba on Toshiba SureMark printers

2 MB equals one million bytes when referring to storage capacity; accessibility may be less.

3 “Retail Printing: 2-Sided vs. 1-Sided Receipts”, IBM Systems and Technology

Technical W hite Paper, 2010. 2ST ™ is a trademark of NCR Corporation

4 Available second quarter of 2014

5 T he optional Ethernet adapter can be installed on printers manufactured on or after

June 10, 2013. Contact your Toshiba Representative for more information

© Copyright Toshiba Corporation 2013

Toshiba Global Commerce Solutions

3039 E.Cornwallis Road

Research Triangle Park, NC 27709

U.S.A.

Printed in the United States of America

April 2013

Toshiba, Toshiba Global Commerce Solutions, the Toshiba logo, SureMark and

SurePOS are trademarks or registered trademarks of Toshiba in the United States, other countries or both.

Toshiba Global Commerce Solutions the Toshiba Global Commerce Solutions logo and toshibagcs.com are trademarks of Toshiba Global Commerce Solutions in the

United States, other countries or both. If these and other Toshiba Global Commerce

Solutions trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by Toshiba Global Commerce Solutions at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of Toshiba Global Commerce Solutions trademarks is available on the web at “Copyright and trademark information” at ht t p:/ / www.t oshibagcs.com / legal/ copyt r ade.sht m l

IBM is the trademark or registered trademark of International Business Machines in the

United States, other countries or both.

JavaPOS and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/ or its affiliates.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft, Windows, Windows NT and the Windows logo are trademarks of

Microsoft Corporation in the United States, other countries or both.

Other company, product or service names may be trademarks or service marks of others.

T he information included in this publication could include technical inaccuracies or typographical errors. Toshiba may make improvements and/or changes in the product(s) or the program(s) described in this publication at any time without notice Toshiba assumes no responsibility or liability for any use of the information contained herein and all such information is provided “AS IS” without warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Toshiba or third parties. For more details on limited warranty terms and conditions or extended warranty, please contact your Toshiba representative.

References in this publication to Toshiba products or services do not imply that

Toshiba intends to make them available in all countries in which Toshiba operates.

Copying or downloading the images contained in this document is expressly prohibited without the written consent of Toshiba. Any proposed use of claims in these materials must be reviewed by Toshiba counsel prior to such use.

All statements regarding Toshiba’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

T he Toshiba Global Commerce Solutions home page on the Internet can be found at t oshibagcs.com

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