RedStone 102730 Manual ...may be

MODEL: 18WM90324-16005
INSERT MODEL: 18II332FGL
1-866-661-1218
www.tsicustomerservice.com
Distributed by:TRACTOR SUPPLY COMPANY
5401 VIRGINIA WAY BRENTWOOD, TN 37027
18WM90324REV.0
MP#SY
1
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to
persons including the following:
1. Read all instructions before using this appliance.
2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct
the front of this heater. WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are
nearby.
4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience
and knowledge,
unless they have been given supervision or instruction.
IMPORTANT
INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury
to persons
including
the following:
5.
Always
unplug
this appliance when not in use.
1. Read all instructions before using this appliance.
2. Do
This appliance
is hot when
in use.
To avoid
burns,
not let bare skin
touch
surfaces.
If provided,
handles when
moving
6.
not operate
any
heater
with
a dodamaged
cord
orhot
plug
or after
theuse
appliance
malfunctions,
or if it has been dropped or damaged
this any
appliance.
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet
in
manner.
(0.9 m) from the front of this appliance.
In order tocord
avoid overheating,
do not it
cover
the heater.
7. WARNING:
If the supply
is damaged,
must
be replaced by the manufacturer, its service agent or similarly qualified persons in order to
3.
CAUTION:
Whenever
the
heater
is
left
operating
and
unattended,
extreme caution is necessary if children or invalids are nearby.
avoid a hazard.
4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of
experience
and knowledge,
unless they have been given supervision or instruction.
8. Do
not use
outdoors.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or
9.
This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it
damaged in any manner.
may
fall into a bathtub or other water container.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
10.Do
not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas and
8. Do not use outdoors.
9. where
it will not be tripped over.
This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it
may fall into a bathtub or other water container.
11.To
disconnect this appliance, turn controls to the off position, then remove plug from outlet.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas
and where it will not be tripped over.
12.Connect
to properly
only.
This plug
heater
is for use on 120 volts. The cord has a plug as shown at A in Fig.1 Do not
11. To disconnect this
appliance, turngrounded
controls to theoutlets
off position,
then remove
from outlet.
a 2to prong
adapters.
cord or relocatable power tap (outlet/power strip).
12. use
Connect
properly grounded
outletsNever
only, Seeuse
Fig.1.with
Do notan
useextension
a 2 prong adapters.
A
B
Fig.1
13. This appliance,
when installed,
be electrically
grounded
in accordance with
local codes or,
the absence of local
codes,
13.This
appliance,
whenmust
installed,
must
be electrically
grounded
ininaccordance
with
local codes or, in the absence of local codes, with
with
the
current
CSA
C22.1
Canadian
Electrical
Code
or
for
U.S.A.
installations,
follow
local
codes
and
the
National
Electrical
the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code,
Code, ANSI/NFPA NO.70.
ANSI/NFPA
NO.70.
14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or
damage the appliance.
14.Do
not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or
15. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where
damage the appliance.
opening may become blocked.
16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are
15.To
prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where opening
used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be
may
become blocked.
hung in the area of it.22. Use this appliance only as described in the manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or injury to persons.
16.This
appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are
17. Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable power tap (outlet/
used
or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be
power strip).
hung in the area of it. SAVE THESE INSTRUCTIONS
2
17.Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric
shock or injury to persons.
18. This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately
turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures.
DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING!
18WM90324REV.0
SAVE THESE INSTRUCTIONS
2
MP#SY
THANK YOU!
MERCI!
GRACIAS!
Thank you for purchasing a
Twin-Star International product,
designed in the U.S.A. We hope
it brings you many years of
enjoyment. Please take a moment
of your time to register your new
purchase:
www.tsicustomerservice.com.
For new users simply select the
category that applies to the product
you’ve purchased and fill out the
product registration form. Once
the registration process is complete
you will be able to:
Nous vous remercions d’avoir acheté
un produit Twin-Star International,
conçu aux États-Unis. Nous espérons
qu’il saura vous procurer des années
de satisfaction. Veuillez prendre un
moment pour enregistrer votre nouvel
achat :
www.tsicustomerservice.com.
Pour les nouveaux utilisateurs,
sélectionnez simplement la catégorie
qui s’applique au produit que
vous avez acheté et remplissez
le formulaire d’enregistrement
du produit. Une fois le processus
d’enregistrement complété, vous serez
en mesure de:
Gracias por comprar un producto
de Twin-Star International,
diseñado en los E.U.A.
Esperamos que le brinde muchos
años de disfrute. Por favor,
tómese un momento de su tiempo
para registrar su compra nueva:
www.tsicustomerservice.com.
Para los usuarios nuevos,
simplemente seleccione la
categoría que se aplica al
producto que ha comprado y
llene el formulario de registro del
producto. Una vez finalizado el
proceso de registro, usted podrá:
• Register one or multiple products
• Order parts
• Download user manuals
• Request product information or assistance
• Enregistrer un ou plusieurs produits
• Commander des pièces
• Télécharger le manuel de l’utilisateur
• Demander de l’information ou de l’assistance sur le produit
• Registrar uno o varios productos
• Realizar pedidos de piezas
• Descargar manuales de usuario
• Solicitar información o asistencia sobre el producto
When registering your product
be sure to sign up for Twin-Star
International updates, which
will keep you informed of
important service information,
provide helpful tips about our
products, and make it easier if you
should ever have to contact our
technical support group. TwinStar International values your
privacy and will never share your
personal information with other
organizations. The information
you submit is used only for
purposes of providing product
related services to you.
Quand vos enregistrerez votre
produit, assurez-vous de vous abonner
aux mises à niveau de Twin-Star
International, lesquelles visent à vous
tenir au fait de toute information
importante pour le service, à vous
fournir des conseils utiles sur nos
produits et à accélérer le processus si
vous deviez contacter notre groupe
de soutien technique. Twin-Star
International se soucie de la protection
de vos renseignements personnels
et ne partagera jamais votre
information personnelle avec d’autres
organisations. L’information que vous
soumettez est utilisée uniquement
pour vous fournir des services en
relation avec votre produit.
Cuando registre su producto,
asegúrese de suscribirse a las
actualizaciones de Twin-Star
International, las cuales le
mantendrán informado sobre
la información importante de
servicio, le proporcionarán
consejos útiles acerca de nuestros
productos, y le facilitarán cuando
tenga que contactar a nuestro
grupo de soporte técnico. TwinStar International valora su
privacidad y nunca compartirá su
información personal con otras
organizaciones. La información
que usted envíe sólo se utiliza
para fines de proporcionarle
servicios relacionados con los
productos.
If you are unable to register your
product, please save your proof
of purchase for part replacement
purposes.
Si vous ne parvenez pas a enregistrer
votre produit, s’il vous plait gardez
votre reçu comme preuve d’achat pour
tout remplacement de pièces.
Si usted no puede registrar su
producto, por favor guarde el
comprobante de compra para el
proposito de reponer piezas.
IMPORTANT:
Retain for future reference.
Read carefully.
18WM90324REV.0
IMPORTANT:
Conserver pour référence
future. Lisez correctement
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3
IMPORTANTE:
Conservar para futuras consultas. Lea cuidadosamente.
MP#SY
Questions? Our message centers
are available 7 days a week 24
hours a day at our toll-free help
line. Our Customer Service
department is available Monday –
Friday 8:30 am – 5:30 pm EST.
We can help you with assembly
and if necessary, replace
damaged/missing parts.
STOP!
UN SERVICE À
LA CLIENTÈLE
FIABLE
SERVICIO
DE ATENCIÓN
AL CLIENTE
FIABLE
Questions? Nos centres d’appels sont
disponibles 7 jours sur 7 et 24 heures
sur 24 avec notre ligne d’assistance
sans frais. Notre service à la clientèle
est disponible du Lundi au Vendredi
8h30-17h30 HNE. Nous pouvons vous
assister à l’assemblage et, si nécessaire,
remplacer les pièces endommagées /
manquantes.
¿Tiene preguntas? Nuestro Centro
de mensajes está disponible 7 días
de la semana, 24 horas del día con
nuestra línea de ayuda gratuita.
Nuestro departamento de Servicio
al Consumidor está disponible de
Lunes a Viernes, de 8:30 am hasta las
5:30 pm EST. Le podemos ayudar
con ensamblaje y si es necesario con
el reemplazo de piezas dañadas o
pérdidas.
ARRÊT!
ALTO!
NO NEED TO RETURN
TO STORE!
UN SERVICE À LA
CLIENTÈLE FIABLE!
Contact us at:
www.tsicustomerservice.com
for troubleshooting and
technical support.
Contactez-nous au:
www.tsicustomerservice.com
pour le service de dépannage et
de soutien technique.
!
DEPENDABLE
CUSTOMER
SERVICE
NO ES NECESARIO
DEVOLVERLO A LA TIENDA!
Comuníquese con
nosotros en:
www.tsicustomerservice.com
para solución de problemas y
soporte técnico.
For assistance with assembly or Pour assistance quant au montage Para asistencia con la instalación
o ensamblaje, repuestos y
installation, parts and customer ou installation, pièces de rechange
ou service à la clientèle. Contactez: servicio al consumidor, llame al:
service, call:
1-866-661-1218 1-866-661-1218 1-866-661-1218
English, French, Spanish
8:30 AM – 5:30 PM Monday – Friday
Please have your store
receipt, instruction manual,
and part number ready when
you call.
18WM90324REV.0
Anglais, Français, Espagnol
8h30-17h30 Lundi - Vendredi
Veuillez avoir en main, avant
de nous contacter, la facture de
votre marchand, votre manuel
d’instruction et le numéro de
pièce requise.
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4
Inglés, Francés, Español
8:30 AM – 5:30 PM Lunes – Viernes
Tenga a la mano su recibo
de la tienda, el manual de
instrucciones, y el número
de la pieza cuando realice la
llamada.
MP#SY
SAFETY
INFORMATION
INFORMATION
DE SÉCURITÉ
INFORMACIÓN DE
SEGURIDAD
Please read and understand
this entire manual before
attempting to assemble,
operate or install the product.
Assurez-vous de lire et de
comprendre l’intégralité du
présent manuel avant de tenter
d’assembler, d’utiliser ou
d’installer le produit.
Lea y comprenda
completamente este manual
antes de intentar ensamblar,
usar o instalar el producto.
WARNING
• Some steps are more easily
handled with two adults.
AVERTISSEMENT
• Certaines étapes sont plus
facilesà effectuer avec l’aide
ADVERTENCIA
• Algunos de los pasos se
pueden realizar con mayor
facilidad entre dos adultos.
CAUTION
• Before assembly and/or
installation, carefully
unwrap all parts.
• Locate and set aside the
hardware kit before
discarding packaging.
• Use care when assembling
your new product. Take
your time and follow the
assembly instructions
closely.
MISE EN GARDE
• Avant l’assemblage et/ou
l’installation, vous devez
déballer minutieusement toutes
les pièces.
• Localisez et mettez de côté le
jeu de quincaillerie avant de
jeter l’emballage.
• Soyez vigilant lorsque vous
assemblez le nouveau produit.
Prenez votre temps et suivez
attentivement ces instructions.
PRECAUCIÓN
• Antes del ensamblaje
y/o instalación, desenvuelva
cuidadosamente todas las
piezas.
• Localice y separe el equipo
de accesorios antes de
desechar el embalaje.
• Tenga cuidado al ensamblar
el nuevo producto. Tómese
su tiempo y siga detenidamente
las instrucciones de ensamblaje.
TOOLS REQUIRED
OUTILS NÉCESSAIRES
HERRAMIENTAS NECESARIAS
(NOT INCLUDED)
(PAS INCLUS)
(NO INCLUIDAS)
18WM90324REV.0
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5
MP#SY
HARDWARE/QUINCAILLERIE/HARDWARE
[x1]
AA
18WM90324REV.0
[x1]
ZZ
PH-BKTWHT003
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Touch-Up pen
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1
Wall
Mur
Pared
Warning: You must install the tipping restraint hardware to help prevent any accidents or damage to
the unit.
We strongly recommend mounting this hardware to a wall stud and your unit. For all other wall types, please visit
your local hardware store to obtain the proper hardware.
Avertissement: Il est nécessaire d’installer les pièces d’arrimage anti basculement pour prévenir les
accidents ou les dommages à l’unité.
Il est fortement recommandé de fixer ces pièces sur un poteau mural et sur le meuble. En ce qui concerne tous les
autres types de murs, veuillez visiter votre quincaillerie pour obtenir les articles appropriés.
Advertencia: Debe instalar el Herraje contra Caídas para evitar accidentes o que se dañe
la unidad.
Recomendamos montar estos herrajes a un taco de pared y a la Unidad. Respecto de todos los demás tipos de pared,
vaya a su ferretería local para obtener las herramientas adecuadas
[x1]
AA
18WM90324REV.0
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7
MP#SY
CARE /
MAINTENANCE
SOIN /
ENTRETIEN
CUIDADO /
MANTENIMIENTO
Care and Maintenance
•Use a soft, clean cloth that will not scratch the surface when dusting
•Use of furniture polish is not
necessary. Should you choose to
use polish, test first in an
inconspicuous area.
•Using solvents of any kind on your furniture may damage the finish.
•Never use water to clean your furniture as it may cause damage to the finish.
•Always use coasters under beverage glasses and flowerpots.
•Liquid spills should be removed immediately, as it may damage the
furniture. Use a soft, clean cloth and blot the spill gently. Avoid rubbing.
•Always use protective pads under hot dishes and plates. Heat can cause chemical changes that may create spotting within the furniture.
Soin / Entretien
•Lors de l’époussetage, utilisez un chiffon doux et propre qui n’égratigne pas la surface.
•Il n’est pas nécessaire d’utiliser du poli
à meuble. Si vous décidiez d’utiliser du poli à meuble, veuillez d’abord en faire l’essai dans un endroit moins en évidence.
•L’utilisation de solvant de quelque
sorte sur votre ameublement peut endommager le fini.
•Ne jamais utiliser d’eau pour nettoyer votre ameublement car cela peut endommager le fini.
•Utilisez toujours des dessous de verre sous les verres/tasses des breuvages et sous les pots à fleur.
•Tout déversement de liquide doit être enlevé immédiatement car cela peut endommager l’ameublement. Utilisez un chiffon doux et propre
et éponger délicatement le déversement.
Évitez de frotter.
•Utilisez toujours des tampons
protecteurs sous les plats et les assiettes
chaudes. La chaleur peut causer des changements chimiques qui peuvent créer des taches sur l’ameublement.
Cuidado / Mantenimiento
•Use un paño suave y limpio que no raye la superficie cuando elimine el polvo.
•El uso de cera para muebles no es necesario. Si elige utilizar la cera, realice primero una prueba en un área discreta.
•Usar solventes de cualquier clase en sus muebles puede dañar el acabado.
•Nunca utilice agua para limpiar sus muebles, ya que puede causar daños en el acabado.
•Siempre utilice posavasos para colocar los vasos de bebidas y las macetas.
•Los derrames de líquidos se deben recoger inmediatamente, ya que pueden dañar el mueble. Utilizar un paño suave y limpio y seque el derrame con cuidado. Evite frotar.
•Siempre utilice almohadillas protectoras debajo de los platos y vajillas calientes. El calor puede causar cambios químicos los cuales pueden crear manchas en
los muebles.
Further advice about wood
furniture care
It is best to keep your furniture in
a climate-controlled environment.
Temperature and humidity changes
can cause fading, warping, shrinking
and splitting of wood. It is advised
to keep furniture away from direct
sunlight as sun may damage the
finish. Proper care and cleaning at
home will extend the life of your
purchase. Following these important
and helpful tips will enhance your
furniture as it ages.
Autres conseils sur l’entretien du bois
Il est préférable de conserver votre
ameublement dans un environnement
dont le climat est contrôlé. Les
changements de température et
d’humidité peuvent causer une
décoloration, un gauchissement, un
rétrécissement et un fendillement
du bois. Il est conseillé de garder
l’ameublement éloigné des rayons
directs du soleil puisque le soleil peut
endommager son fini. Un nettoyage et un
entretien approprié à domicile permettra
d’allonger la durée de vie de votre achat.
De suivre ces conseils importants et
pratiques aidera votre ameublement à
vieillir en beauté.
Más consejos sobre el cuidado de
los muebles de madera
Es mejor mantener sus muebles
en un entorno climatizado. Los
cambios en la temperatura y la
humedad pueden desteñir, alabear,
encoger y fragmentar la madera. Se
recomienda mantener los muebles
lejos de la luz directa del sol, pues
el sol puede dañar el acabado. La
limpieza y el cuidado adecuados en
el hogar extenderán la vida útil de
su compra. Al seguir estos consejos
importantes y útiles mejorará sus
muebles a medida que pasa el
tiempo.
18WM90324REV.0
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8
MP#SY
REPLACEMENT PARTS 18WM90324-16005
PIECES DE REMPLACEMENT 18WM90324-16005
PARTES DE REPUESTO 18WM90324-16005
BB
18WM90324REV.0
PH-BKTZNC001
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MP#SY
GETTING STARTED
1. Remove the product identification sticker from the front of the insert.
L
2FG
: 18II33
/ Modelo 45-A
Modèle
Model / SN #: AB-123
o e e
e
e
ee
o le e o
e o
G de e e o e
M e e
Product Identification
Sticker
2. Attach the Product Identification Sticker to the Manual below for future reference. This information is
used for product registration and also is necessary for customer service.
Attach Product Identification Sticker Here
3. Go to www.tsicustomerservice.com for product warranty registration. If you are unable to complete
registration save your proof of purchase for warranty purposes.
PRODUCT SPECIFICATIONS
VOLTAGE
120VAC, 60 Hz
AMPS
12.5 Amps
WATTS
1500 Watts
A3321
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OPERATION INSTRUCTIONS
Control Panel
Display
The heater can be operated by either the remote control or the control panel.
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OPERATION INSTRUCTIONS
FUNCTION
POWER
ICON
DESCRIPTION
The power button supplies power to all of the functions
of the fireplace. The power button will put the insert in a
standby mode. This will turn off all functions at once but
will hold the settings in the memory. By pressing the
Power button again the unit will turn on at the same
settings.
With the power on press and hold the Power button on
the control panel for 10 seconds to disable or re-enable the
heater function. Once disable or re-enabled the emberbed
lights will flash multiple times.
FLAME
HEATER
There are 6 brightness levels that can be selected.
Settings F6 - F4 decrease in Amber brightness
Settings F3 - F1 decrease in Spectrafire brightness
The fireplace contains three infrared quartz heating
elements.
The thermostat setting range is 62°F - 82°F (17°C - 27°C) or
continuously ON. To set flame effect so that it works without
heat, press the heater button until the display shows “00”.
The thermostat is adjustable by 2°F or 1°C increments.
The up and down buttons “
” on the remote will increase
/ decrease temperature setting.
To change between °F and °C press and hold the HEATER
button on the control panel for 3 seconds.
TIMER
COOL DOWN CYCLE
A3321
Pressing the timer button will cycle through the timer
settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H,
9H and off (00).
After the fireplace has ran the fan will continue to run for a
COOL DOWN CYCLE period of time to cool down the
internal parts.
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TROUBLESHOOTING
Problem
Root Cause
Corrective Action
Unplug the fireplace, remove the back panel of the fireplace and check that
the thermostat is plugged into the main circuit board. If this does not solve
the problem contact customer service for a replacement thermostat sensor.
Display shows “
”
The thermostat sensor is
broken or disconnected.
Display shows “
”
The thermostat sensor is
broken.
Contact customer service for a replacement thermostat sensor.
Manual Reset overheat
protection has triggered.
Inspect the heater and check that the air inlets and outlets are not blocked as
this may cause overheating. Unplug the heater for 30 minutes and allow it to
cool down. Replug and operate, monitor the heater for signs of
overheating, if the problem persist discontinue use of the heater and
contact customer service.
Normal operation.
Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to overheat. Be sure
the plug fits tight in the outlet. Heaters draw more current than small appliances, overheating of the outlet may occur even if it has not occurred with
the use of other appliances. During use check frequently to determine if
your plug outlet or faceplate is HOT! If so, discontinue use of the heater and
have a qualified electrician check and/or replace the faulty outlet(s).
Heater does not blow
warm air.
Cool down cycle.
Normal operation, will continue to run for several minutes before shutting
down. Times will vary based on temperatures. During this time cool air will
blow.
No power, logs do not
glow.
No power to the unit
Check that unit is plugged into a standard 120V outlet. Press power button
several times, make sure power is set at “ON”position.
Logs glow, but no
flame effect.
Flame effect turned off
Press flame button several times.
Heater does not blow
warm air.
Thermostat setting is
preventing heater from
turning on.
Adjust the temperature settings to ensure that the thermostat is set higher
than the current room temperature.
Display shows “
Display shows “
”
”
Flame effect works but
heater function does not
and the emberbed flashes The heater is disabled.
when the heater button is
pressed.
Remote Control is not
working.
A3321
With the power on press and hold the POWER button on the control panel
for 10 seconds. Once re-enabled the emberbed lights will flash multiple
times.
No batteries
Change the remote batteries.
Poor Signal
Operate remote transmitter at a slow measured pace.
Press the remote control buttons with an even motion and gentle pressure.
Repeatedly pressing buttons in rapid succession may cause the transmitter to
malfunction.
Distance
Operate the remote at a distance less than 20 feet from the front of the
appliance; point the remote at the control panel.
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EXPLODED VIEW
Part
1
2
3
4
5
6
7
8
9
10
11
Part Name
Part Number
Remote Control
P115
Y15-C73-P40
Y15-C70-P40BL
Flame Circuit Board
Blue Flame Circuit Board
Flame Generator Drive Motor
P10-6-Q
Thermostat Sensor
Heater/Blower Assembly
INS-NTC
Y15-S145-P01
Y15-C70-P32
Y15-S145-P27
Y15-S145-P02
Y15-S145-P44E
Y15-C70-P15
Control Panel Circuit Board
Front Panel with Frame
Emberbed with Log
Emberbed Circuit Board
Main Circuit Board
CARE AND MAINTENANCE
• Th
e motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no
further lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
• Clean the trim using a soft cloth, slightly dampened with citrus oil based product and buff with a clean soft cloth.
DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products
can be obtained at supermarkets or hardware stores.
• M
ake sure the unit is turned OFF and unplugged before cleaning the heater or fireplace.
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FCC/IC INFORMATION
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
BATTERY REPLACEMENT
NOTE: Do not mix old and new batteries.
Do not mix alkaline, standard (carbon zinc), or rechargable (nicad, nimh, etc.) batteries.
Note:
Battery disposal
AAA 1.5V
AAA 1.5V
Please always dispose of batteries
at a suitable recycling point.
Batteries not included
CAUTION:
• Do not ingest batteries.
• Non-rechargeable batteries are not to be recharged.
• Batteries are to be inserted with the correct polarity.
• Exhausted batteries are to be removed from the product.
• Always purchase the correct size and grade of battery most suitable for the intended use.
• Replace all batteries of a set at the same time.
• Clean the battery contacts and also those of the device prior to battery installation.
• Remove used batteries promptly.
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1-YEAR LIMITED WARRANTY
The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period
of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or othe wise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product,except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
CUSTOMER SERVICE
www.tsicustomerservice.com
For Customer Service Call 1-866-661-1218
Questions? Our message centers are available 7 days a week 24 hours a day at our toll-free help line. Our
Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST. We can help you with
assembly and if necessary, replace damaged/missing parts.
IMPORTANT:
Before contacting Customer Service please have this information available:
• Serial Number
• Model Number
• Sales Receipt or Proof of Purchase
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