ThinkSystem SR530 Maintenance Manual - Lenovo

ThinkSystem SR530
Maintenance Manual
Machine Types: 7X07 and 7X08
Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server,
which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
Third Edition (March 2018)
© Copyright Lenovo 2017, 2018.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925
Contents
Safety . . . . . . . . . . . . . . . . . . iii
Safety inspection checklist . . . . . . . . . . . iv
Chapter 1. Introduction . . . . . . . . . 1
Specifications . . . . . . . . . . . . . .
Firmware updates . . . . . . . . . . . . .
Configuring the LAN over USB interface
manually . . . . . . . . . . . . . . .
Installing the LAN over USB Windows device
driver . . . . . . . . . . . . . . . .
Tech Tips . . . . . . . . . . . . . . . .
Security advisories . . . . . . . . . . . .
Power on the server . . . . . . . . . . . .
Power off the server . . . . . . . . . . . .
. . 2
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. . 9
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. 10
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Chapter 2. Server components . . . . 11
Front view . . . . . . . . . . .
Operator information panel . . . .
Rear view . . . . . . . . . . .
Rear view LEDs . . . . . . . . .
System board components . . . .
System board switches and jumpers
System board LEDs . . . . . . .
Internal cable routing. . . . . . .
VGA connector . . . . . . .
Front I/O assembly . . . . . .
RAID super capacitor module .
Backplanes. . . . . . . . .
Parts list. . . . . . . . . . . .
Power cords . . . . . . . .
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37
Chapter 3. Hardware replacement
procedures . . . . . . . . . . . . . . . 39
Installation Guidelines . . . . . . . . . . .
System reliability guidelines . . . . . . .
Working inside the server with the power on .
Handling static-sensitive devices . . . . .
Rack latches replacement . . . . . . . . . .
Remove the rack latches . . . . . . . .
Install the rack latches . . . . . . . . .
Security bezel replacement . . . . . . . . .
Remove the security bezel . . . . . . . .
Install the security bezel . . . . . . . . .
Top cover replacement . . . . . . . . . . .
Remove the top cover . . . . . . . . .
Install the top cover . . . . . . . . . .
Air baffle replacement . . . . . . . . . . .
© Copyright Lenovo 2017, 2018
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Remove the air baffle . . . . . . . . . .
Install the air baffle . . . . . . . . . . .
RAID super capacitor module replacement . . .
Remove a RAID super capacitor module . .
Install a RAID super capacitor module . . .
System fan replacement . . . . . . . . . .
Remove a system fan . . . . . . . . . .
Install a system fan. . . . . . . . . . .
Front I/O assembly replacement . . . . . . .
Remove the front I/O assembly . . . . . .
Install the front I/O assembly . . . . . . .
Hot-swap drive backplane replacement . . . .
Remove the backplane for four 3.5-inch hotswap drives . . . . . . . . . . . . .
Install the backplane for four 3.5-inch hotswap drives . . . . . . . . . . . . .
Remove the backplane for eight 2.5-inch hotswap drives . . . . . . . . . . . . .
Install the backplane for eight 2.5-inch hotswap drives . . . . . . . . . . . . .
Simple-swap drive backplate assembly
replacement . . . . . . . . . . . . . . .
Remove the simple-swap drive backplate
assembly . . . . . . . . . . . . . .
Install the simple-swap drive backplate
assembly . . . . . . . . . . . . . .
Hot-swap drive replacement . . . . . . . . .
Remove a hot-swap drive . . . . . . . .
Install a hot-swap drive . . . . . . . . .
Simple-swap drive replacement . . . . . . .
Remove a simple-swap drive . . . . . . .
Install a simple-swap drive . . . . . . . .
DIMM replacement . . . . . . . . . . . .
Remove a DIMM. . . . . . . . . . . .
DIMM installation rules . . . . . . . . .
Install a DIMM . . . . . . . . . . . .
CMOS battery replacement . . . . . . . . .
Remove the CMOS battery . . . . . . .
Install the CMOS battery . . . . . . . .
TCM/TPM adapter replacement (for China only) .
Remove the TCM/TPM adapter (for China
only) . . . . . . . . . . . . . . . .
Install the TCM/TPM adapter (for China
only) . . . . . . . . . . . . . . . .
Hot-swap power supply replacement . . . . .
Remove a hot-swap power supply. . . . .
Install a hot-swap power supply . . . . .
PCIe adapter replacement. . . . . . . . . .
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. 95
. 101
i
Remove a PCIe adapter . . . . . . . .
Install a PCIe adapter . . . . . . . . .
Riser card replacement . . . . . . . . . .
Remove a riser card . . . . . . . . .
Install a riser card . . . . . . . . . .
M.2 backplane and M.2 drive replacement . .
Remove the M.2 backplane and M.2 drive.
Adjust the retainer on the M.2 backplane .
Install the M.2 backplane and M.2 drive. .
Serial port module replacement . . . . . .
Remove the serial port module . . . . .
Install the serial port module . . . . . .
LOM adapter replacement . . . . . . . .
Remove the LOM adapter . . . . . . .
Install the LOM adapter . . . . . . . .
Processor and heat sink replacement . . . .
Remove a processor and heat sink . . .
Install a processor and heat sink . . . .
System board replacement . . . . . . . .
Remove the system board . . . . . . .
Install the system board . . . . . . . .
Update the Universal Unique Identifier
(UUID). . . . . . . . . . . . . . .
Update the DMI/SMBIOS data . . . . .
Enable TPM/TCM . . . . . . . . . .
Enable UEFI Secure Boot . . . . . . .
Complete the parts replacement . . . . . .
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101
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105
107
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109
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113
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122
127
127
130
Resolving suspected Ethernet controller
problems . . . . . . . . . . . .
Troubleshooting by symptom . . . . . .
Power on and power off problems . . .
Memory problems . . . . . . . . .
Hard disk drive problems . . . . . .
Monitor and video problems . . . . .
Keyboard, mouse, or USB-device
problems . . . . . . . . . . . .
Optional-device problems . . . . . .
Serial-device problems . . . . . . .
Intermittent problems . . . . . . . .
Power problems . . . . . . . . . .
Network problems . . . . . . . . .
Observable problems . . . . . . . .
Software problems . . . . . . . . .
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131
132
134
136
137
Appendix B. Notices. . . . . . . . . . 161
Chapter 4. Problem
determination . . . . . . . . . . . . . 139
Event logs . . . . . . . . . . . . . . . . . 139
General problem determination procedures . . . . 141
Resolving suspected power problems . . . . 141
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ThinkSystem SR530 Maintenance Manual
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148
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151
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152
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Appendix A. Getting help and
technical assistance . . . . . . . . . . 157
Before you call . . . . . . . . . . . . . . . 157
Collecting service data . . . . . . . . . . . . 158
Contacting Support . . . . . . . . . . . . . 159
Trademarks . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . .
Particulate contamination . . . . . . . . .
Telecommunication regulatory statement . . .
Electronic emission notices . . . . . . . .
Taiwan BSMI RoHS declaration . . . . .
Taiwan import and export contact information .
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162
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164
Index . . . . . . . . . . . . . . . . . . 165
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
在安装本产品之前,请仔细阅读 Safety Information (安全信息)。
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright Lenovo 2017, 2018
iii
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Safety inspection checklist
Use the information in this section to identify potentially unsafe conditions with your server. As each machine
was designed and built, required safety items were installed to protect users and service technicians from
injury.
CAUTION:
This equipment must be installed by trained service personnel, as defined by the NEC and IEC 609501, Second Edition, the standard for Safety of Information Technology Equipment. Lenovo assumes you
are qualified in the servicing of equipment and trained in recognizing hazards in products with
hazardous energy levels.
Important: Electrical grounding of the server is required for operator safety and correct system function.
Proper grounding of the electrical outlet can be verified by a certified electrician.
Use the following checklist to verify that there are no potentially unsafe conditions:
1. Make sure that the power is off and the power cord is disconnected.
2. Check the power cord.
• Make sure that the third-wire ground connector is in good condition. Use a meter to measure thirdwire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.
• Make sure that the power cord is the correct type.
To view the power cords that are available for the server:
a. Go to:
http://dcsc.lenovo.com/#/
b. In the Customize a Model pane:
1) Click Select Options/Parts for a Model.
2) Enter the machine type and model for your server.
c. Click the Power tab to see all line cords.
• Make sure that the insulation is not frayed or worn.
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ThinkSystem SR530 Maintenance Manual
3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo
alterations.
4. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquid, or signs of fire or smoke damage.
5. Check for worn, frayed, or pinched cables.
6. Make sure that the power-supply cover fasteners (screws or rivets) have not been removed or tampered
with.
© Copyright Lenovo 2017, 2018
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ThinkSystem SR530 Maintenance Manual
Chapter 1. Introduction
The ThinkSystem SR530 is a general-purpose dual-socket 1U rack server that is great for various IT
workloads, include web hosting, entry cloud, and virtualization. It is ideal for small and medium-size business
(SMB) customers to run many kinds of applications by offering the latest technology to support multi-core
processors, faster memory speed, flexible input/output (I/O) options and tiered system management.
The server comes with a limited warranty. For details about the warranty, see:
https://datacentersupport.lenovo.com/documents/ht100742
For details about your specific warranty, see:
http://datacentersupport.lenovo.com/warrantylookup
Identifying your server
When you contact Lenovo for help, the machine type and serial number information helps support
technicians to identify your server and provide faster service.
The machine type and serial number are on the ID label on the right rack latch in the front of the server.
Figure 1. Location of the ID label
© Copyright Lenovo 2017, 2018
1
XClarity Controller network access label
The XClarity Controller network access label is attached on the top side of the pull-out information tab. After
you get the server, peel the XClarity Controller network access label away and store it in a safe place.
Figure 2. Location of the XClarity Controller network access label
Quick response code
The system service label, which is on the top cover, provides a quick response (QR) code for mobile access
to service information. Scan the QR code with a mobile device and a QR code reader application to get quick
access to the Lenovo Service web site for this server. The Lenovo Service Information Web site provides
additional information for parts installation and replacement videos, and error codes for server support.
The following illustration shows the QR code: https://support.lenovo.com/p/servers/sr530
Figure 3. QR code
Specifications
The following information is a summary of the features and specifications of the server. Depending on the
model, some features might not be available, or some specifications might not apply.
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ThinkSystem SR530 Maintenance Manual
Table 1. Server specifications
Specification
Dimension
Description
• Form factor: 1U
• Height: 43.0 mm (1.7 inches)
• Width:
– With rack latches: 482.0 mm (19.0 inches)
– Without rack latches: 434.4 mm (17.1 inches)
• Depth: 778.3 mm (30.7 inches)
Note: The depth is measured with rack latches and power supply installed, but
without security bezel installed.
Weight
Up to 16.0 kg (35.3 lb), depending on your configuration
Processor (depending on the
model)
• Up to two Intel® processors
• Designed for Land Grid Array (LGA) 3647 socket
• Scalable up to 20 cores
For a list of supported processors, see:
http://www.lenovo.com/us/en/serverproven/
Memory
• Minimum: 8 GB
• Maximum: 768 GB
– 384 GB using registered DIMMs (RDIMMs)
– 768 GB using load-reduced DIMMs (LRDIMMs)
• Type:
– RDIMM or LRDIMM
– Single-rank, dual-rank, or quad-rank
– DDR4-2666 (PC4-21300), operating speed depends on the processor model
and UEFI operating mode
• Slots: 12 DIMM slots
• Supports (depending on the model):
– 8 GB, 16 GB, and 32 GB RDIMMs
– 64 GB LRDIMMs
For a list of supported DIMMs, see:
http://www.lenovo.com/us/en/serverproven/
Internal drives
Drives supported by your server vary by model.
• Up to four 3.5-inch hot-swap SAS/SATA drives
• Up to four 3.5-inch simple-swap SATA drives
• Up to eight 2.5-inch hot-swap SAS/SATA drives
• Up to two M.2 drives
PCIe slots
Depending on the server model, your server supports up to three PCIe slots.
For more information about the PCIe slots, see “Rear view” on page 15.
Chapter 1. Introduction
3
Table 1. Server specifications (continued)
Specification
Input/Output (I/O) features
Description
• Front panel:
– One VGA connector*
– One XClarity Controller USB connector
– One USB 3.0 connector
• Rear panel:
– One VGA connector
– Two USB 3.0 connectors
– Two Ethernet connectors (RJ-45)
– One XClarity Controller network connector
– Two Ethernet connectors on the LOM adapter*
– One serial port*
* Available on some models
RAID adapters (depending on
the model)
• A RAID 530-8i SAS/SATA adapter that supports JBOD mode and RAID levels 0, 1,
5, 10, and 50
• A RAID 730-8i SAS/SATA adapter that supports JBOD mode and RAID levels 0, 1,
5, 10, and 50 (only available in China)
• A RAID 930-8i SAS/SATA adapter that supports JBOD mode and RAID levels 0, 1,
5, 6, 10, 50, and 60
• A RAID 930-8e SAS/SATA adapter that supports JBOD mode and RAID levels 0,
1, 5, 6, 10, 50, and 60
System fans
• One processor: four system fans
• Two processors: six system fans
Note: If your server is installed with one processor, four system fans (fan 1 to fan 4)
are adequate to provide proper cooling. However, you must keep the locations for
fan 5 and fan 6 occupied by fan fillers to ensure proper airflow.
Power supplies
Up to two hot-swap power supplies for redundancy support.
• 550-watt ac 80 PLUS Platinum
• 750-watt ac 80 PLUS Platinum
• 750-watt ac 80 PLUS Titanium
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ThinkSystem SR530 Maintenance Manual
Table 1. Server specifications (continued)
Specification
Electrical input
Description
• Sine-wave input (50–60 Hz) required
• Input voltage low range
– Minimum: 100 V ac
– Maximum: 127 V ac
• Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
Note: For server models with 750-watt ac 80 PLUS Titanium power supplies, the
100–127 V ac input voltage is not supported.
CAUTION:
240 V dc input (input range: 180-300 V dc) is supported in China ONLY. Power
supply with 240 V dc input cannot support hot plugging power cord function.
Before removing the power supply with dc input, please turn off server or
disconnect dc power sources at the breaker panel or by turning off the power
source. Then, remove the power cord.
Environment
The server is supported in the following environment:
• Air temperature:
– Operating:
– ASHRAE class A2: 10–35°C (50–95°F); when the altitude exceeds 900 m
(2953 ft), the maximum ambient temperature value decreases by 1°C (1.8°F)
with every 300 m (984 ft) of altitude increase.
– ASHRAE class A3: 5–40°C (41–104°F); when the altitude exceeds 900 m
(2953 ft), the maximum ambient temperature value decreases by 1°C (1.8°F)
with every 175 m (574 ft) of altitude increase.
– ASHRAE class A4: 5–45°C (41–113°F); when the altitude exceeds 900 m
(2953 ft), the maximum ambient temperature value decreases by 1°C (1.8°F)
with every 125 m (410 ft) of altitude increase.
– Server off: 5–45°C (41–113°F)
– Shipping or storage: -40–60°C (-40–140°F)
Notes: Your server complies with ASHRAE class A2 specifications. The server
performance might be impacted when the operating temperature is outside the
ASHRAE A2 specifications. Depending on the hardware configuration, some
server models comply with ASHRAE class A3 and class A4 specifications. To
comply with ASHRAE class A3 and class A4 specifications, the server models
must meet the following hardware configuration requirements at the same time:
– Two power supplies must be installed.
– No system fan fails.
• Maximum altitude: 3050 m (10 000 ft)
• Relative humidity (non-condensing):
– Operating:
– ASHRAE class A2: 8%–80%; maximum dew point: 21°C (70°F)
– ASHRAE class A3: 8%–85%; maximum dew point: 24°C (75°F)
– ASHRAE class A4: 8%–90%; maximum dew point: 24°C (75°F)
– Shipping or storage: 8%–90%
Chapter 1. Introduction
5
Table 1. Server specifications (continued)
Specification
Description
• Particulate contamination
Attention: Airborne particulates and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature
might pose a risk to the server. For information about the limits for particulates and
gases, see “Particulate contamination” on page 162.
Firmware updates
Several options are available to update the firmware for the server.
You can use the tools listed here to update the most current firmware for your server and the devices that are
installed in the server.
Note: Lenovo typically releases firmware in bundles called UpdateXpress System Packs (UXSPs). To ensure
that all of the firmware updates are compatible, you should update all firmware at the same time. If you are
updating firmware for both the Lenovo XClarity Controller and UEFI, update the firmware for Lenovo XClarity
Controller first.
Best practices related to updating firmware is available at the following location:
http://lenovopress.com/LP0656
Important terminology
• In-band update. The installation or update is performed using a tool or application within an operating
system that is executing on the server’s core CPU.
• Out-of-band update. The installation or update is performed by the Lenovo XClarity Controller collecting
the update and then directing the update to the target subsystem or device. Out-of-band updates have no
dependency on an operating system executing on the core CPU. However, most out-of-band operations
do require the server to be in the S0 (Working) power state.
• On-Target update. The installation or update is initiated from an Operating System executing on the
server’s operating system.
• Off-Target update. The installation or update is initiated from a computing device interacting directly with
the server’s Lenovo XClarity Controller.
• UpdateXpress System Packs (UXSPs). UXSPs are bundled updates designed and tested to provide the
interdependent level of functionality, performance, and compatibility. UXSPs are server machine-type
specific and are built (with firmware and device driver updates) to support specific Windows Server, Red
Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions.
Machine-type-specific firmware-only UXSPs are also available.
See the following table to determine the best Lenovo tool to use for installing and setting up the firmware:
Note: The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using
Lenovo XClarity Administrator or Lenovo XClarity Essentials. For more information, see the following Tech
Tip:
https://datacentersupport.lenovo.com/us/en/solutions/ht506118
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Tool
Lenovo XClarity
Provisioning
Manager
Limited to core system
firmware only.
In-band
update
Out-ofband
update
Ontarget
update
√
Lenovo XClarity
Controller
Supports core system
firmware and most
advanced I/O option
firmware updates
√
Lenovo XClarity
Essentials OneCLI
Supports all core
system firmware, I/O
firmware, and installed
operating system
driver updates
√
√
Lenovo XClarity
Essentials
UpdateXpress
Supports all core
system firmware, I/O
firmware, and installed
operating system
driver updates
√
√
Lenovo XClarity
Essentials Bootable
Media Creator
Supports core system
firmware and I/O
firmware updates. You
can update the
Microsoft Windows
operating system, but
device drivers are not
included on the
bootable image
√
Lenovo XClarity
Administrator
Supports core system
firmware and I/O
firmware updates
√
Offtarget
update
Graphical
user
interface
√
√
√
√
√
√
√
Supports
UXSPs
√
√
√
√
Commandline interface
√
√
√
√
√
The latest firmware can be found at the following site:
http://datacentersupport.lenovo.com/us/en/products/servers/thinksystem/sr530/7X07/downloads
• Lenovo XClarity Provisioning Manager
From Lenovo XClarity Provisioning Manager, you can update the Lenovo XClarity Controller firmware, the
UEFI firmware, and the Lenovo XClarity Provisioning Manager software.
Chapter 1. Introduction
7
Note: By default, the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when
you press F1. If you have changed that default to be the text-based system setup, you can bring up the
Graphical User Interface from the text-based system setup interface.
Additional information about using Lenovo XClarity Provisioning Manager to update firmware is available
at:
http://sysmgt.lenovofiles.com/help/topic/LXPM/platform_update.html
• Lenovo XClarity Controller
If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific
server.
Notes:
– To perform an in-band update through Windows or Linux, the operating system driver must be installed
and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.
Additional information about configuring Ethernet over USB is available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
configuringUSB.html
– If you update firmware through the Lenovo XClarity Controller, make sure that you have downloaded
and installed the latest device drivers for the operating system that is running on the server.
Specific details about updating firmware using Lenovo XClarity Controller are available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
manageserverfirmware.html
• Lenovo XClarity Essentials OneCLI
Lenovo XClarity Essentials OneCLI is a collection of command line applications that can be used to
manage Lenovo servers.Its update application can be used to update firmware and device drivers for your
servers. The update can be performed within the host operating system of the server (in-band) or remotely
through the BMC of the server (out-of-band).
Specific details about updating firmware using Lenovo XClarity Essentials OneCLI is available at:
http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_c_update.html
• Lenovo XClarity Essentials UpdateXpress
Lenovo XClarity Essentials UpdateXpress provides most of OneCLI update functions through a graphical
user interface (GUI). It can be used to acquire and deploy UpdateXpress System Pack (UXSP) update
packages and individual updates. UpdateXpress System Packs contain firmware and device driver
updates for Microsoft Windows and for Linux.
You can obtain Lenovo XClarity Essentials UpdateXpress from the following location:
https://datacentersupport.lenovo.com/solutions/lnvo-xpress
• Lenovo XClarity Essentials Bootable Media Creator
You can use Lenovo XClarity Essentials Bootable Media Creator to create bootable media that is suitable
for applying firmware updates, running preboot diagnostics, and deploying Microsoft Windows operating
systems.
You can obtain Lenovo XClarity Essentials BoMC from the following location:
https://datacentersupport.lenovo.com/solutions/lnvo-bomc
• Lenovo XClarity Administrator
If you are managing multiple servers using the Lenovo XClarity Administrator, you can update firmware for
all managed servers through that interface. Firmware management is simplified by assigning firmwarecompliance policies to managed endpoints. When you create and assign a compliance policy to managed
endpoints, Lenovo XClarity Administrator monitors changes to the inventory for those endpoints and flags
any endpoints that are out of compliance.
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ThinkSystem SR530 Maintenance Manual
Specific details about updating firmware using Lenovo XClarity Administrator are available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/update_fw.html
Configuring the LAN over USB interface manually
To perform a firmware update through the operating system using Lenovo XClarity Essentials OneCLI, the
Lenovo XClarity Controller must be configured to use the LAN over USB interface. The firmware update
package attempts to perform the setup automatically, if needed. If the automatic setup fails or if you prefer to
set up the LAN over USB manually, use one of the following procedures.
Additional information about using the Lenovo XClarity Controller to enable LAN over USB is available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
configuringUSB.html
Installing the LAN over USB Windows device driver
When you install a Windows operating system, there might be an unknown RNDIS device in the Device
Manager. Lenovo provides a Windows INF file that identifies this device.
Complete the following steps to install ibm_rndis_server_os.inf:
Note: You only have to perform these steps if the compute node is running a Windows operating system
and the ibm_rndis_server_os.inf file has not been previously installed. The file only has to be installed once. It
is required by Windows operating systems to detect and use the LAN over USB functionality.
Step 1.
Click Administrative Tools ➙ Computer Management ➙ Device Manager and find the RNDIS
Device. Click Properties ➙ Driver ➙ Reinstall driver. Point the server to the \Windows\inf
directory where it can find the ibm_rndis_server_os.inf file and install the device.
Step 2.
Click Administrative Tools ➙ Device Manager. Right-click Network adapters and select Scan
for hardware changes. A small pop-up confirms that the Ethernet device is found and installed.
The New Hardware Wizard starts automatically.
Step 3.
When you are prompted Can Windows connect to Windows Update to search for software?, select No,
not this time. Click Next to continue.
Step 4.
When you are prompted What do you want the wizard to do?, select Install from a list or specific
location (Advanced). Click Next to continue.
Step 5.
When you are prompted Please choose your search and installation options, select Don't search. I
will choose the driver to install. Click Next to continue.
Step 6.
When you are prompted Select a hardware type, and then click Next, select Network adapters.
Click Next to continue.
Step 7.
When you are prompted with the statement Completing the Found New Hardware Wizard, click Finish.
A new local area connection appears. If the message This connection has limited or no
connectivity is displayed, ignore this message.
Step 8.
Return to the Device Manager. Lenovo USB Remote NDIS Network Device appears under
Network Adapters.
Step 9.
Use the Lenovo XClarity Controller interface to view or set the IP address for the LAN adapter.
Additional information about using the Lenovo XClarity Controller to configure LAN over USB is
available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
configuringUSB.html
Chapter 1. Introduction
9
Tech Tips
Lenovo continually updates the support website with the latest tips and techniques that you can use to solve
issues that you might have with your server. These Tech Tips (also called retain tips or service bulletins)
provide procedures to work around issues related to the operation of your server.
To find the Tech Tips available for your server:
1. Go to http://datacentersupport.lenovo.com and navigate to the support page for your server.
2. Click How-tos & Solutions.
Expand Symptom to choose a category for the type is problem that you are having.
Security advisories
Lenovo is committed to developing products and services that adhere to the highest security standards in
order to protect our customers and their data. When potential vulnerabilities are reported, it is the
responsibility of the Lenovo Product Security Incident Response Team (PSIRT) to investigate and provide
information to our customers so they may put mitigation plans in place as we work toward providing
solutions.
The list of current advisories is available at the following location:
https://datacentersupport.lenovo.com/product_security/home
Power on the server
After the server performs a short self-test (power status LED flashes quickly) when connected to input power,
it enters a standby state (power status LED flashes once per second).
The server can be turned on (power status LED on) in any of the following ways:
• You can press the power button.
• The server can restart automatically after a power interruption.
• The server can respond to remote power-on requests sent to the Lenovo XClarity Controller.
For information about powering off the server, see “Power off the server” on page 10.
Power off the server
The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity
Controller to respond to remote power-on requests. To remove all power from the server (power status LED
off), you must disconnect all power cables.
To place the server in a standby state (power status LED flashes once per second):
Note: The Lenovo XClarity Controller can place the server in a standby state as an automatic response to a
critical system failure.
• Start an orderly shutdown using the operating system (if supported by your operating system).
• Press the power button to start an orderly shutdown (if supported by your operating system).
• Press and hold the power button for more than 4 seconds to force a shutdown.
When in a standby state, the server can respond to remote power-on requests sent to the Lenovo XClarity
Controller. For information about powering on the server, see “Power on the server” on page 10.
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ThinkSystem SR530 Maintenance Manual
Chapter 2. Server components
Use the information in this section to learn about each of the components associated with your server.
Front view
The front view of the server varies by the model.
• Front view of server models with 3.5-inch drive bays
• Front view of server models with 2.5-inch drive bays
The following illustrations show the front views of server models with hot-swap drives. Depending on the
model, your server might look slightly different the illustrations.
Figure 4. Front view of server models with 3.5-inch drive bays
Figure 5. Front view of server models with 2.5-inch drive bays
Table 2. Components on the front of the server
Callout
Callout
1 VGA connector (available on some model)
2 Pull-out information tab
3 XClarity Controller USB connector
4 USB 3.0 connector
5 Operator information panel
6 Rack latch (right)
7 Drive bays
8 Drive status LED (yellow)
9 Drive activity LED (green)
10 Rack latch (left)
1
VGA connector (available on some models)
© Copyright Lenovo 2017, 2018
11
Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a VGA
connector.
2
Pull-out information tab
The Lenovo XClarity Controller network access label is attached on the pull-out information tab.
3
XClarity Controller USB connector
Depending on the setting, this connector supports USB 2.0 function, XClarity Controller management
function, or both.
• If the connector is set for USB 2.0 function, you can attach a device that requires a USB 2.0 connection,
such as a keyboard, a mouse, or a USB storage device.
• If the connector is set for XClarity Controller management function, you can attach a mobile device
installed with the application to run XClarity Controller event logs.
• If the connector is set to have both functions, you can press the ID button for three seconds to switch
between the two functions.
4
USB 3.0 connector
Attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device.
5
Operator information panel
For information about the controls and status LEDs on the operator information panel, see “Operator
information panel” on page 13.
6 10
Rack latches
If your server is installed in a rack, you can use the rack latches to help you slide the server out of the rack.
You also can use the latches and screws to secure the server in the rack so that the server cannot slide out,
especially in vibration-prone areas. For more information, refer to the Rack Installation Guide that comes with
your rail kit.
7
Drive bays
The number of the installed drives in your server varies by model. When you install drives, follow the order of
the drive bay numbers.
The EMI integrity and cooling of the server are protected by having all drive bays occupied. The vacant drive
bays must be occupied by drive fillers.
8
Drive status LED
9
Drive activity LED
Each hot-swap drive has two LEDs.
Drive LED
8 Drive status LED (right)
12
Status
Description
Solid yellow
The drive has an error.
Blinking yellow (blinking slowly, about
one flash per second)
The drive is being rebuilt.
Blinking yellow (blinking rapidly,
about four flashes per second)
The RAID controller is locating the
drive.
ThinkSystem SR530 Maintenance Manual
Drive LED
9 Drive activity LED (left)
Status
Description
Solid green
The drive is powered but not active.
Blinking green
The drive is active.
Operator information panel
The operator information panel of the server provides controls and LEDs.
The following illustration shows the operator information panel of the server.
Figure 6. Operator information panel
Table 3. Components on the operator information panel
Callout
Callout
1 Power button with power status LED
2 Network activity LED
3 System ID button with ID LED
4 System error LED
1
Power button with power status LED
You can press the power button to power on the server when you finish setting up the server. You also can
hold the power button for several seconds to power off the server if you cannot shut down the server from
the operating system. The power status LED helps you to determine the current power status.
Status
Color
Description
Solid on
Green
The server is on and running.
Slow blinking
(about one flash
per second)
Green
The server is off and is ready to be powered on (standby state).
Fast blinking
(about four flashes
per second)
Green
The server is off, but the XClarity Controller is initializing, and the server is
not ready to be powered on.
Off
None
There is no ac power applied to the server.
2
Network activity LED
The network activity LED on the operator information panel helps you identify the network connectivity and
activity.
Status
Color
Description
On
Green
The server is connected to a network.
Blinking
Green
The network is connected and active.
Off
None
The server is disconnected from the network.
Chapter 2. Server components
13
3
System ID button with ID LED
Use this system ID button and the blue system ID LED to visually locate the server. A system ID LED is also
located on the rear of the server. Each time you press the system ID button, the state of both the system ID
LEDs changes. The LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity
Controller or a remote management program to change the state of the system ID LEDs to assist in visually
locating the server among other servers.
If the XClarity Controller USB connector is set to have both the USB 2.0 function and XClarity Controller
management function, you can press the ID button for three seconds to switch between the two functions.
4
System error LED
Status
Color
Description
Action
On
Yellow
An error has been detected on the server.
Causes might include but not limited to the
following errors:
Check the event log to determine the exact
cause of the error.
• The temperature of the server reached
the non-critical temperature threshold.
For information about troubleshooting, see
“Troubleshooting by symptom” on page
142 .
• The voltage of the server reached the
non-critical voltage threshold.
• A fan has been detected to be running at
low speed.
• A fan has been removed.
• The power supply has a critical error.
• The power supply is not connected to
the power.
Off
14
None
The server is off or the server is on and is
working correctly.
ThinkSystem SR530 Maintenance Manual
None.
Rear view
The rear of the server provides access to several components, including the power supplies, PCIe adapters,
serial port, and Ethernet connectors.
•
“Rear view of server models with three PCIe slots” on page 15
•
“Rear view of server models with two PCIe slots” on page 17
Rear view of server models with three PCIe slots
The following illustration shows the rear view of server models with three PCIe slots. Depending on the
model, your server might look slightly different from the illustrations in this topic.
Figure 7. Rear view of server models with three PCIe slots
Table 4. Connectors on the rear of the server
Callout
Callout
1 PCIe slot 1 on riser 1 assembly
2 PCIe slot 2 on riser 1 assembly
3 PCIe slot 3 on riser 2 assembly
4 Power supply 1
5 Power supply 2 (available on some models)
6 NMI button
7 USB 3.0 connectors
8 VGA connector
9 Ethernet connector 2 (RJ-45)
10 Ethernet connector 1 (RJ-45)
11 XClarity Controller network connector
12 Ethernet connector 2 on the LOM adapter (available
on some models)
13 Ethernet connector 1 on the LOM adapter (available
on some models)
1 2
PCIe slots on riser 1 assembly
Your server supports two types of riser cards for riser 1 assembly.
• Type 1
– Slot 1: PCIe x16 (x8, x4, x1), low-profile
– Slot 2: PCIe x16 (x16, x8, x4, x1), low-profile
• Type 2
– Slot 1: PCIe x16 (x8, x4, x1), low-profile
– Slot 2: ML2 x8 (x8, x4, x1), low-profile
3
PCIe slot on riser 2 assembly
Your server supports two types of riser cards for riser 2 assembly.
• Type 1: PCIe x16 (x8, x4, x1), low-profile
Chapter 2. Server components
15
• Type 2: PCIe x16 (x16, x8, x4, x1), low-profile
Note: Type 2 is supported only when two processors are installed.
4
Power supply 1
5
Power supply 2 (available on some models)
The hot-swap redundant power supplies help you avoid significant interruption to the operation of the
system when a power supply fails. You can purchase a power supply option from Lenovo and install the
power supply to provide power redundancy without turning off the server.
On each power supply, there are three status LEDs near the power cord connector. For information about the
LEDs, see “Rear view LEDs” on page 19.
6
NMI button
Press this button to force a nonmaskable interrupt (NMI) to the processor. By this way, you can blue screen
the server and take a memory dump. You might have to use a pen or the end of a straightened paper clip to
press the button.
7
USB 3.0 connectors (2)
Attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device.
8
VGA connector
Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a VGA
connector.
9
Ethernet connector 2
10
Ethernet connector 1
Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you
identify the Ethernet connectivity and activity. For information about the LEDs, see “Rear view LEDs” on page
19.
Ethernet connector 1 can be set as XClarity Controller network connector. To set Ethernet connector 1 as
XClarity Controller network connector, start Setup utility, go to BMC Settings ➙ Network Settings ➙
Network Interface Port and select Shared. Then, go to Shared NIC on and select Onboard Port 1.
11
XClarity Controller network connector
Used to attach an Ethernet cable to manage the system using XClarity Controller.
12
Ethernet connector 2 on the LOM adapter
13
Ethernet connector 1 on the LOM adapter
The LOM adapter provides two extra Ethernet connectors for network connections.
Ethernet connector 1 on the LOM adapter can be set as XClarity Controller network connector. To set the
Ethernet connector as XClarity Controller network connector, start Setup utility, go to BMC Settings ➙
Network Settings ➙ Network Interface Port and select Shared. Then, go to Shared NIC on and select
PHY Card.
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ThinkSystem SR530 Maintenance Manual
Rear view of server models with two PCIe slots
The following illustrations show the rear view of the server models with two PCIe slots. Depending on the
model, your server might look slightly different from the illustrations in this topic.
Figure 8. Rear view of server models with two PCIe slots
Table 5. Connectors on the rear of the server
Callout
Callout
1 PCIe slot 1 on riser 1 assembly
2 PCIe slot 2 on riser 1 assembly
3 Power supply 1
4 Power supply 2 (available on some models)
5 NMI button
6 USB 3.0 connectors
7 VGA connector
8 Ethernet connector 2 (RJ-45)
9 Ethernet connector 1 (RJ-45)
10 XClarity Controller network connector
11 Ethernet connector 2 on the LOM adapter (available
on some models)
12 Ethernet connector 1 on the LOM adapter (available
on some models)
1 2
PCIe slots on riser 1 assembly
Your server supports two types of riser cards for riser 1 assembly.
• Type 1
– Slot 1: PCIe x16 (x8, x4, x1), low-profile
– Slot 2: PCIe x16 (x16, x8, x4, x1), full-height, half-length
• Type 2
– Slot 1: PCIe x16 (x8, x4, x1), low-profile
– Slot 2: ML2 x8 (x8, x4, x1), low-profile adapter with full-height bracket
3
Power supply 1
4
Power supply 2 (available on some models)
The hot-swap redundant power supplies help you avoid significant interruption to the operation of the
system when a power supply fails. You can purchase a power supply option from Lenovo and install the
power supply to provide power redundancy without turning off the server.
On each power supply, there are three status LEDs near the power cord connector. For information about the
LEDs, see “Rear view LEDs” on page 19.
5
NMI button
Press this button to force a nonmaskable interrupt (NMI) to the processor. By this way, you can blue screen
the server and take a memory dump. You might have to use a pen or the end of a straightened paper clip to
press the button.
Chapter 2. Server components
17
6
USB 3.0 connectors (2)
Attach a USB-compatible device, such as a USB keyboard, USB mouse, or USB storage device.
7
VGA connector
Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a VGA
connector.
8
Ethernet connector 2
9
Ethernet connector 1
Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you
identify the Ethernet connectivity and activity. For information about the LEDs, see “Rear view LEDs” on page
19.
Ethernet connector 1 can be set as XClarity Controller Network connector. To set Ethernet connector 1 as
XClarity Controller Network connector, start Setup utility, go to BMC Settings ➙ Network Settings ➙
Network Interface Port and select Shared. Then, go to Shared NIC on and select Onboard Port 1.
10
XClarity Controller network connector
Used to attach an Ethernet cable to manage the system using XClarity Controller.
11
Ethernet connector 2 on the LOM adapter
12
Ethernet connector 1 on the LOM adapter
The LOM adapter provides two extra Ethernet connectors for network connections.
Ethernet connector 1 on the LOM adapter can be set as XClarity Controller Network connector. To set the
Ethernet connector as XClarity Controller Network connector, start Setup utility, go to BMC Settings ➙
Network Settings ➙ Network Interface Port and select Shared. Then, go to Shared NIC on and select
PHY Card.
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ThinkSystem SR530 Maintenance Manual
Rear view LEDs
The rear of the server provides system ID LED, system error LED, network LEDs, and power supply LEDs.
The following illustration shows the LEDs on the rear view of server models with three PCIe slots. The LEDs
on the rear view of server models with two PCIe slots are the same.
Figure 9. Rear view LEDs
Table 6. LEDs on the rear view of the server
Callout
Callout
1 System ID LED
2 System error LED
3 Ethernet link LED
4 Ethernet activity LED
5 Power input LED
6 Power output LED
7 Power supply error LED
1
System ID LED
The blue system ID LED helps you to visually locate the server. A system ID LED is also located on the front
of the server. Each time you press the system ID button, the state of both the system ID LEDs changes. The
LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote
management program to change the state of the system ID LEDs to assist in visually locating the server
among other servers.
2
System error LED
The system error LED helps you to determine if there are any system errors. For details, see “System error
LED” on page 14.
3
Ethernet link LED
4
Ethernet activity LED
Each Ethernet connector has two status LEDs.
Ethernet status LED
3 Ethernet link LED
4 Ethernet activity LED
Color
Status
Description
Green
On
Network link is established.
None
Off
Network link is disconnected.
Green
Blinking
Network link is connected and active.
None
Off
The server is disconnected from a LAN.
Chapter 2. Server components
19
5 6 7
Power supply LEDs
Each hot-swap power supply has three status LEDs.
LED
Description
5 Power input
LED
• Green: The power supply is connected to the ac power source.
• Off: The power supply is disconnected from the ac power source.
• Green: The server is on and the power supply is working normally.
6 Power output
LED
• Blinking green: The power supply is in the zero-output mode (standby). When the server
power load is low, one of the installed power supplies enters into the standby state while the
other one delivers the entire load. When the power load increases, the standby power supply
will switch to active state to provide sufficient power to the system.
To disable zero-output mode, start the Setup utility, go to System Settings ➙ Power ➙ Zero
Output and select Disable. If you disable the zero-out mode, both power supplies will be in
the active state.
• Off: The server is powered off, or the power supply is not working properly. If the server is
powered on but the LED is off, replace the power supply.
7 Power supply
error LED
20
• Yellow: The power supply has failed. To resolve the issue, replace the power supply.
• Off: The power supply is working normally
ThinkSystem SR530 Maintenance Manual
System board components
The illustration in this section shows the component locations on the system board.
Figure 10. System board components
Callout
Callout
1 Serial-port-module connector
2 Riser 1 slot
3 LOM adapter connector
4 TCM1/TPM2 connector (for China only)
5 Front USB connector
6 Front VGA connector
7 DIMM slots
8 Processor 1 socket
9 Operator-information-panel connector
10 System fan connectors
11 Cable retainer
12 Processor 2 socket
13 Backplane power connector
14 CMOS battery
15 Cable retainer
16 Power supply 2 connector
Chapter 2. Server components
21
Callout
Callout
17 Internal USB connector
18 Power supply 1 connector
19 SATA 0-3 connector
20 M.2 module slot
21 Riser 2 slot
Notes:
•
1
Trusted Cryptography Module
•
2
Trusted Platform Module
22
ThinkSystem SR530 Maintenance Manual
System board switches and jumpers
The following illustration shows the location of the switches and jumpers on the server.
Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to
access the switches.
Figure 11. System-board switches and jumpers
Chapter 2. Server components
23
Table 7. Jumpers and switches on the system board
Jumper/Switch name
Jumper/Switch number
1 TPM/TCM physical
presence jumper
JP6
2 Clear CMOS jumper
JP3
Jumper/Switch setting
• Pins 1 and 2: The jumper is in default setting.
• Pins 2 and 3: TPM/TCM physical presence is asserted.
• Pins 1 and 2: The jumper is in default setting.
• Pins 2 and 3: Clear the real-time clock (RTC) registry.
All the switches are in the Off position by default.
• Switches 1, 3, 4, 5, 6, 7, and 8: Reserved.
3 SW6 switch block
SW6
(including switches 1, 2, 3,
4, 5, 6, 7, 8)
• Switch 2: Override power-on password switch.
Changing position of this switch overrides the power-on
password.
Changing position of this switch does not affect the
administrator password.
Important:
• Before you move the switches and jumpers, turn off the server. Then, disconnect all power cords and
external cables. Do not open your server or attempt any repair before reading and understanding the
following information:
– http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
– “Handling static-sensitive devices” on page 41
• Any system-board switch or jumper block that is not shown in the illustrations in this document are
reserved.
24
ThinkSystem SR530 Maintenance Manual
System board LEDs
The following illustrations show the light-emitting diodes (LEDs) on the system board.
Figure 12. System board LEDs
Table 8. LEDs on the system board
Callout
Callout
1 System error LED
2 System ID LED
3 XClarity Controller heartbeat LED
4 Field-Programmable Gate Array (FPGA) error LED
5 System power LED
Chapter 2. Server components
25
Internal cable routing
Some of the components in the server have internal cables and cable connectors.
To connect cables, observe the following guidelines:
• Power off the server before you connect or disconnect any internal cables.
• See the documentation that comes with any external devices for additional cabling instructions. It might
be easier for you to route cables before you connect the devices to the server.
• Cable identifiers of some cables are printed on the cables that come with the server and optional devices.
Use these identifiers to connect the cables to the correct connectors.
• Ensure that the relevant cables pass through the cable clips.
Note: Disengage all latches, release tabs, or locks on cable connectors when you disconnect cables from
the system board. Failing to release them before removing the cables will damage the cable sockets on the
system board, which are fragile. Any damage to the cable sockets might require replacing the system board.
26
ThinkSystem SR530 Maintenance Manual
VGA connector
Use this section to understand the cable routing for the video graphic adapter (VGA) connector.
Note: The VGA connector is available on some models.
Server models with 3.5-inch drive bays
Figure 13. VGA connector cable routing
From
To
1 VGA cable
Front VGA connector on the system board
Chapter 2. Server components
27
Server models with 2.5-inch drive bays
Figure 14. VGA connector cable routing
From
To
1 VGA cable
Front VGA connector on the system board
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Front I/O assembly
Use this section to understand the cable routing for the front I/O assembly.
Figure 15. Cable routing for the front I/O assembly
From
To
1 Front USB cable
Front USB connector on the system board
2 Operator-information-panel cable
Operator-information-panel connector on the system board
Chapter 2. Server components
29
RAID super capacitor module
Use this section to understand the cable routing for RAID super capacitor modules.
Your server supports up to two RAID super capacitor modules.
Scenario 1: the second RAID adapter in PCIe slot 2
Scenario 2: the second RAID adapter in PCIe slot 3
1 Cable routing for RAID super capacitor module 1
2 Cable routing for RAID super capacitor module 2
An extension cable is provided for each RAID super capacitor module for connection.
Figure 16. Connecting the RAID super capacitor module to the RAID adapter
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Backplanes
Use this section to understand the cable routing for the backplanes.
Server model with eight 2.5-inch hot-swap drives
Use this section to understand the internal cable routing for the server model with eight 2.5-inch hot-swap
drives.
The following illustration shows the cable routing for the server model with eight 2.5-inch hot-swap drives.
Figure 17. Cable routing for the server model with eight 2.5-inch hot-swap drives
Cable
From
To
1 Power cable
Power connector on the backplane
Backplane power connector on the system board
2 SAS signal
cable
SAS 0 and SAS 1 connectors on the
backplane
C0 and C1 connectors on the HBA/RAID adapter
Chapter 2. Server components
31
Server model with four 3.5-inch hot-swap drives
Use this section to understand the internal cable routing for the server model with four 3.5-inch hot-swap
drives.
The following illustration shows the cable routing for the server model with four 3.5-inch hot-swap drives.
Figure 18. Cable routing for the server model with four 3.5-inch hot-swap drives
Cable
From
To
1 Power cable
Power connector on the backplane
Backplane power connector on the system board
2 SAS signal
cable
SAS 0 connector on the backplane
C0 connector on the HBA/RAID adapter
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ThinkSystem SR530 Maintenance Manual
Server model with four 3.5-inch simple-swap drives
Use this section to understand the internal cable routing for the server model with four 3.5-inch simple-swap
drives.
Figure 19. Cable routing for the server model with four 3.5-inch simple-swap drives
The simple-swap drive backplate assembly comes with a power cable and a SATA signal cable.
From
To
1 Power cable of the backplate assembly
Backplane power connector on the system board
2 SATA signal cable of the backplate assembly
SATA 0-3 connector on the system board
Chapter 2. Server components
33
Parts list
Use the parts list to identify each of the components that are available for your server.
For more information about ordering the parts shown in Figure 20 “Server components” on page 34, go to:
http://datacentersupport.lenovo.com/us/en/products/servers/thinksystem/sr530/7x07/parts
Note: Depending on the model, your server might look slightly different from the following illustration. Some
of the components might not be available on your server.
Figure 20. Server components
The parts listed in the following table are identified as one of the following:
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ThinkSystem SR530 Maintenance Manual
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request with no service agreement, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your server.
• Field replaceable unit (FRU): FRUs must be installed only by trained service technicians.
• Consumable and Structural parts: Purchase and replacement of consumable and structural parts
(components, such as a cover or bezel) is your responsibility. If Lenovo acquires or installs a structural
component at your request, you will be charged for the service.
Table 9. Parts listing
In­
dex
Description
Tier 1
CRU
Tier 2 CRU
FRU
Consuma­
ble and
Structural
parts
For more information about ordering the parts shown in Figure 20 “Server components” on page 34, go to:
http://datacentersupport.lenovo.com/us/en/products/servers/thinksystem/sr530/7x07/parts
1
Top cover
2
Air baffle
3
LOM adapter
√
4
Riser 1 bracket (two low profile)
√
5
Riser 2 bracket (one low profile)
√
6
Riser 1 bracket (one low-profile and one full-height
half-length)
√
7
Serial port module
√
8
Riser card
√
9
System board
10
Low-profile PCIe adapter
√
11
ML2 adapter
√
12
Full-height half-length PCIe adapter
√
13
M.2 backplane
√
14
M.2 drive
√
15
Chassis with eight 2.5-inch drive bays
16
Power supply
17
Power supply filler
18
Security bezel
19
Chassis with four 3.5-inch drive bays
20
Front I/O assembly for server models with 3.5-inch
drive bays
√
21
Front I/O assembly for server models with 2.5-inch
drive bays
√
√
√
√
√
√
√
√
√
Chapter 2. Server components
35
Table 9. Parts listing (continued)
Tier 1
CRU
FRU
Tier 2 CRU
Index
Description
22
System fan
√
23
RAID super capacitor module
√
24
2.5-inch drive filler
25
2.5-inch hot-swap drive
26
3.5-inch drive filler
27
3.5-inch simple-swap drive
√
28
3.5-inch hot-swap drive
√
29
Backplane for eight hot-swap 2.5-inch drives
√
30
Simple-swap drive backplate assembly
√
31
Backplane for four hot-swap 3.5-inch drives
√
32
TCM/TPM adapter (for China only)
33
DIMM
34
Processor
√
35
Processor heat sink
√
36
ThinkSystem SR530 Maintenance Manual
Consumable and
Structural
parts
√
√
√
√
√
Power cords
Several power cords are available, depending on the country and region where the server is installed.
To view the power cords that are available for the server:
1. Go to:
http://dcsc.lenovo.com/#/
2. Click Preconfigured Model or Configure to order.
3. Enter the machine type and model for your server to display the configurator page.
4. Click Power ➙ Power Cables to see all line cords.
Notes:
• For your safety, a power cord with a grounded attachment plug is provided to use with this product. To
avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
• Power cords for this product that are used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
• For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.
• For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
• For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
• Power cords for a specific country or region are usually available only in that country or region.
Chapter 2. Server components
37
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ThinkSystem SR530 Maintenance Manual
Chapter 3. Hardware replacement procedures
This section provides installation and removal procedures for all serviceable system components. Each
component replacement procedure references any tasks that need to be performed to gain access to the
component being replaced.
For more information about ordering parts, go to:
http://datacentersupport.lenovo.com/us/en/products/servers/thinksystem/sr530/7x07/parts
Note: If you replace a part, such as an adapter, that contains firmware, you might also need to update the
firmware for that part. For more information about updating firmware, see “Firmware updates” on page 6.
Installation Guidelines
Before installing components in your server, read the installation guidelines.
Before installing optional devices, read the following notices carefully:
Attention: Prevent exposure to static electricity, which might lead to system halt and loss of data, by
keeping static-sensitive components in their static-protective packages until installation, and handling these
devices with an electrostatic-discharge wrist strap or other grounding system.
• Read the safety information and guidelines to ensure that you work safely.
– http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
– “Handling static-sensitive devices” on page 41
– “Working inside the server with the power on” on page 41
• Make sure the components you are installing are supported by the server. For a list of supported optional
components for the server, see http://www.lenovo.com/us/en/serverproven/.
• When you install a new server, download and apply the latest firmware. This will help ensure that any
known issues are addressed, and that your server is ready to work with optimal performance. Go to
ThinkSystem SR530 Drivers and Software to download firmware updates for your server.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the
component is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
• It is good practice to make sure that the server is working correctly before you install an optional
component.
• Keep the working area clean, and place removed components on a flat and smooth surface that does not
shake or tilt.
• Do not attempt to lift an object that might be too heavy for you. If you have to lift a heavy object, read the
following precautions carefully:
– Make sure that you can stand steadily without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy object.
– To avoid straining the muscles in your back, lift by standing or by pushing up with your leg muscles.
• Make sure that you have an adequate number of properly grounded electrical outlets for the server,
monitor, and other devices.
© Copyright Lenovo 2017, 2018
39
• Back up all important data before you make changes related to the disk drives.
• Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx screwdriver available.
• To view the error LEDs on the system board and internal components, leave the power on.
• You do not have to turn off the server to remove or install hot-swap power supplies, hot-swap fans, or hotplug USB devices. However, you must turn off the server before you perform any steps that involve
removing or installing adapter cables, and you must disconnect the power source from the server before
you perform any steps that involve removing or installing a riser card.
• Blue on a component indicates touch points, where you can grip to remove a component from or install it
in the server, open or close a latch, and so on.
• Orange on a component or an orange label on or near a component indicates that the component can be
hot-swapped if the server and operating system support hot-swap capability, which means that you can
remove or install the component while the server is still running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific hot-swap component for
any additional procedures that you might have to perform before you remove or install the component.
• The Red strip on the drives, adjacent to the release latch, indicates that the drive can be hot-swapped if
the server and operating system support hot-swap capability. This means that you can remove or install
the drive while the server is still running.
Note: See the system specific instructions for removing or installing a hot-swap drive for any additional
procedures that you might need to perform before you remove or install the drive.
• After finishing working on the server, make sure you reinstall all safety shields, guards, labels, and ground
wires.
System reliability guidelines
Review the system reliability guidelines to ensure proper system cooling and reliability.
Make sure the following requirements are met:
• When the server comes with redundant power, a power supply must be installed in each power-supply
bay.
• Adequate space around the server must be spared to allow server cooling system to work properly. Leave
approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place any
object in front of the fans.
• For proper cooling and airflow, refit the server cover before you turn the power on. Do not operate the
server for more than 30 minutes with the server cover removed, for it might damage server components.
• Cabling instructions that come with optional components must be followed.
• A failed fan must be replaced within 48 hours since malfunction.
• A removed hot-swap fan must be replaced within 30 seconds after removal.
• A removed hot-swap drive must be replaced within two minutes after removal.
• A removed hot-swap power supply must be replaced within two minutes after removal.
• Every air baffle that comes with the server must be installed when the server starts (some servers might
come with more than one air baffle). Operating the server with a missing air baffle might damage the
processor.
• All processor sockets must contain either a socket cover or a processor with heat sink.
• When more than one processor is installed, fan population rules for each server must be strictly followed.
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ThinkSystem SR530 Maintenance Manual
Working inside the server with the power on
You might need to keep the power on with the server cover removed to look at system information on the
display panel or to replace hot-swap components. Review these guidelines before doing so.
Attention: The server might stop and loss of data might occur when internal server components are
exposed to static electricity. To avoid this potential problem, always use an electrostatic-discharge wrist
strap or other grounding systems when working inside the server with the power on.
• Avoid loose-fitting clothing, particularly around your forearms. Button or roll up long sleeves before
working inside the server.
• Prevent your necktie, scarf, badge rope, or long hair from dangling into the server.
• Remove jewelry, such as bracelets, necklaces, rings, cuff links, and wrist watches.
• Remove items from your shirt pocket, such as pens and pencils, in case they fall into the server as you
lean over it.
• Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
Handling static-sensitive devices
Review these guidelines before you handle static-sensitive devices to reduce the possibility of damage from
electrostatic discharge.
Attention: Prevent exposure to static electricity, which might lead to system halt and loss of data, by
keeping static-sensitive components in their static-protective packages until installation, and handling these
devices with an electrostatic-discharge wrist strap or other grounding system.
• Limit your movement to prevent building up static electricity around you.
• Take additional care when handling devices during cold weather, for heating would reduce indoor
humidity and increase static electricity.
• Always use an electrostatic-discharge wrist strap or other grounding system, particularly when working
inside the server with the power on.
• While the device is still in its static-protective package, touch it to an unpainted metal surface on the
outside of the server for at least two seconds. This drains static electricity from the package and from your
body.
• Remove the device from the package and install it directly into the server without putting it down. If it is
necessary to put the device down, put it back into the static-protective package. Never place the device
on the server or on any metal surface.
• When handling a device, carefully hold it by the edges or the frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Keep the device from others’ reach to prevent possible damages.
Chapter 3. Hardware replacement procedures
41
Rack latches replacement
Use this information to remove and install the rack latches.
Remove the rack latches
Use this information to remove the rack latches.
“Read the
installation
Guidelines” on
page 39
Before removing the rack latches:
1. If you have installed the security bezel, remove it. See “Remove the security bezel” on page 46.
2. Use a flat-blade screwdriver to remove the ID label plate on the right rack latch and place it in a safe
place.
Figure 21. ID label plate removal
To remove the rack latches, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
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ThinkSystem SR530 Maintenance Manual
Step 1.
On each side of the server, remove the two screws that secure the rack latch.
Figure 22. Rack latch screws removal
Step 2.
On each side of the server, remove the rack latch from the chassis as shown.
Figure 23. Rack latch removal
If you are instructed to return the old rack latches, follow all packaging instructions and use any packaging
materials that are provided.
Chapter 3. Hardware replacement procedures
43
Install the rack latches
Use this information to install the rack latches.
“Read the
installation
Guidelines” on
page 39
To install the rack latches, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
On each side of the server, align the rack latch with the pin on the chassis; then, press the rack
latch onto the chassis and slightly slide it forward as shown.
Figure 24. Rack latch installation
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ThinkSystem SR530 Maintenance Manual
Step 2.
Install the two screws to secure the rack latch on each side of the server.
Figure 25. Rack latch screws installation
After installing the rack latches:
1. Install the ID label plate to the right rack latch as shown.
Figure 26. ID label plate installation
2. Complete the parts replacement. See “Complete the parts replacement” on page 137.
Chapter 3. Hardware replacement procedures
45
Security bezel replacement
Use this information to remove and install the security bezel.
Remove the security bezel
Use this information to remove the security bezel.
“Read the
installation
Guidelines” on
page 39
To remove the security bezel, complete the following steps:
Step 1.
Use the key to unlock the security bezel.
Figure 27. Security bezel unlock
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ThinkSystem SR530 Maintenance Manual
Step 2.
Press the blue release latch 1 and pivot the security bezel outward to remove it from the chassis.
Figure 28. Security bezel removal
Attention: Before you ship the rack with the server installed, reinstall and lock the security bezel
into place.
Chapter 3. Hardware replacement procedures
47
Install the security bezel
Use this information to install the security bezel.
“Read the
installation
Guidelines” on
page 39
Attention: Before you ship the rack with the server installed, install and lock the security bezel into place.
Before installing the security bezel, if you have removed the rack latches, reinstall them. See “Install the rack
latches” on page 44.
To install the security bezel, complete the following steps:
Step 1.
If the key is held inside the security bezel, remove it out of the security bezel.
Figure 29. Key removal
48
ThinkSystem SR530 Maintenance Manual
Step 2.
Insert the tab on the security bezel into the slot on the right side of the chassis. Then, press the blue
release latch 1 and pivot the security bezel inward until it clicks into place.
Figure 30. Security bezel installation
Step 3.
Use the key to lock the security bezel.
Figure 31. Security bezel lockup
Chapter 3. Hardware replacement procedures
49
Top cover replacement
Use this information to remove and install the top cover.
S033
CAUTION:
Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with
metal, which might result in spattered metal, burns, or both.
S014
CAUTION:
Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is
authorized to remove the covers where the following label is attached.
Remove the top cover
Use this information to remove the top cover.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
To remove the top cover, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
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ThinkSystem SR530 Maintenance Manual
Figure 32. Top cover removal
Step 1.
Use a screwdriver to turn the cover lock to the open position.
Step 2.
Press the blue button on the cover latch and open the cover latch.
Step 3.
Slide the cover to the rear until it is disengaged from the chassis. Then, lift the cover off the chassis
and place it on a flat clean surface.
Attention:
• Handle the top cover carefully. Dropping the top cover with the cover latch open might damage
the cover latch.
• For proper cooling and airflow, install the top cover before you power on the server.
Chapter 3. Hardware replacement procedures
51
Install the top cover
Use this information to install the top cover.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the top cover:
1. Ensure that all cables, adapters, and other components are installed and seated correctly and that you
have not left loose tools or parts inside the server.
2. Ensure that all internal cables are correctly routed. See “Internal cable routing” on page 26.
3. If you are installing a new top cover, attach the service label to the new top cover first if necessary.
Note: A new top cover comes without a service label attached. If you need a service label, order it
together with the new top cover. The service label is free of charge.
To install the top cover, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 33. Top cover installation
Note: Before you slide the top cover forward, ensure that all the tabs on the top cover engage the chassis
correctly. If the tabs do not engage the chassis correctly, it will be very difficult to remove the top cover later.
Step 1.
Ensure that the cover latch is in the open position. Lower the cover onto the chassis until all tabs on
both sides of the cover engage with the guides on both sides of the chassis.
Step 2.
Pivot the cover latch and slide the cover forward until the cover snaps into position. Ensure that the
cover latch is completely closed.
Step 3.
Use a screwdriver to turn the cover lock to the closed position.
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ThinkSystem SR530 Maintenance Manual
After installing the top cover, complete the parts replacement. See “Complete the parts replacement” on
page 137.
Air baffle replacement
Use this information to remove and install the air baffle
S033
CAUTION:
Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with
metal, which might result in spattered metal, burns, or both.
S017
CAUTION:
Hazardous moving fan blades nearby.
Remove the air baffle
Use this information to remove the air baffle.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
To remove the air baffle, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Chapter 3. Hardware replacement procedures
53
Figure 34. Air baffle removal
Step 1.
Remove the top cover. See “Remove the top cover” on page 50.
Step 2.
If the server has a RAID super capacitor module installed underneath the air baffle, disconnect its
cable from the extension cable.
Step 3.
Grasp the air baffle and carefully lift it out of the server.
Attention: For proper cooling and airflow, install the air baffle before you power on the server. Operating the
server without an air baffle might damage server components.
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ThinkSystem SR530 Maintenance Manual
Install the air baffle
Use this information to install the air baffle.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
Before installing the air baffle:
1. Ensure that the retaining clips on each end of the DIMM connectors are closed.
2. If you want to install a RAID super capacitor module, install it onto the air baffle first. See “Install a RAID
super capacitor module” on page 57.
To install the air baffle, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 35. Air baffle installation
Step 1.
Align the tabs on both sides of the air baffle with the corresponding slots on both sides of the
chassis.
Step 2.
Lower the air baffle into the server and press the air baffle down until it is securely seated.
After installing the air baffle:
1. If you have installed a RAID super capacitor module, connect it to the RAID adapter using the extension
cable that comes with the RAID super capacitor module. See “Internal cable routing” on page 26.
2. Complete the parts replacement. See “Complete the parts replacement” on page 137.
Chapter 3. Hardware replacement procedures
55
RAID super capacitor module replacement
Use this information to remove and install a RAID super capacitor module.
Your server supports up to two RAID super capacitor modules. The RAID super capacitor holders are located
underneath the air baffle.
Remove a RAID super capacitor module
Use this information to remove a RAID super capacitor module.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the RAID super capacitor module:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Locate the RAID super capacitor module, and disconnect its cable. The RAID super capacitor holders
are located underneath the air baffle.
3. Remove the air baffle and turn it over. See “Remove the air baffle” on page 53.
To remove the RAID super capacitor module, complete the following steps:
Figure 36. RAID super capacitor module removal
Step 1.
Gently pivot the retaining clip as shown.
Step 2.
Lift the RAID super capacitor up and remove it from the holder.
If you are instructed to return the old RAID super capacitor module, follow all packaging instructions and use
any packaging materials that are provided.
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ThinkSystem SR530 Maintenance Manual
Install a RAID super capacitor module
If your server has a RAID adapter with a super capacitor connector, you can install a RAID super capacitor
module in your server.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the RAID super capacitor module:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Remove the air baffle and turn it over. See “Remove the air baffle” on page 53.
3. Locate the RAID super capacitor holder.
4. Touch the static-protective package that contains the new RAID super capacitor module to any
unpainted surface on the outside of the server. Then, take the new RAID super capacitor module out of
the package and place it on a static-protective surface.
To install the RAID super capacitor module, complete the following steps:
Figure 37. RAID super capacitor module installation
Step 1.
Insert the RAID super capacitor module into the retaining clip at one side as shown.
Step 2.
Press the RAID super capacitor module down on the other side until it snaps into place.
Step 3.
Connect the RAID super capacitor module to the RAID adapter using an extension cable. See
“Internal cable routing” on page 26.
Step 4.
If your server has two RAID adapters each with a super capacitor connector, you can continue to
install the second RAID super capacitor module.
After installing the RAID super capacitor module, complete the parts installation. See “Complete the parts
replacement” on page 137.
Chapter 3. Hardware replacement procedures
57
System fan replacement
Use this information to remove and install a system fan.
S033
CAUTION:
Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with
metal, which might result in spattered metal, burns, or both.
S009
CAUTION:
To avoid personal injury, disconnect the fan cables before removing the fan from the device.
S002
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current that is supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
Remove a system fan
Use this information to remove a system fan.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
Before removing a system fan:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Remove the air baffle. See “Remove the air baffle” on page 53.
To remove a system fan, complete the following steps:
Watch the procedure. A video of the removal process is available:
58
ThinkSystem SR530 Maintenance Manual
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 38. System fan removal
Step 1.
Disconnect the system fan cable from the system board.
Step 2.
Grasp the system fan with your index finger and thumb and carefully lift it straight up.
After removing the system fan:
1. Install a new fan to cover the fan bay.
2. If you are instructed to return the old system fan, follow all packaging instructions and use any
packaging materials that are provided.
Chapter 3. Hardware replacement procedures
59
Install a system fan
Use this information to install a system fan.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing a system fan, touch the static-protective package that contains the new system fan to any
unpainted surface on the outside of the server. Then, take the new system fan out of the package and place
it on a static-protective surface.
To install a system fan, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 39. System fan installation
Step 1.
Align the support holes of the system fan with the two pins in the chassis, and press it straight
down until it is seated into place.
Note: Ensure that the system fan cable is at the side next to the system board.
Step 2.
Connect the system fan cable to the system fan connector on the system board.
After installing the system fan, complete the parts replacement. See “Complete the parts replacement” on
page 137.
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ThinkSystem SR530 Maintenance Manual
Front I/O assembly replacement
Use this information to remove and install the front I/O assembly.
Remove the front I/O assembly
Use this information to remove the front I/O assembly.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the front I/O assembly:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. If the security bezel is installed, remove it. See “Remove the security bezel” on page 46.
3. Disconnect cables of the front I/O assembly from the system board.
To remove the front I/O assembly, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Table 10. Front I/O assembly removal
Figure 40. Server models with 2.5-inch drive bays
Figure 41. Server models with 3.5-inch drive bays
Step 1.
Remove the screws that secure the front I/O assembly.
Step 2.
Slide the front I/O assembly out of the assembly bay.
If you are instructed to return the old front I/O assembly, follow all packaging instructions and use any
packaging materials that are provided.
Chapter 3. Hardware replacement procedures
61
Install the front I/O assembly
Use this information to install the front I/O assembly.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the front I/O assembly, touch the static-protective package that contains the new front I/O
assembly to any unpainted surface on the outside of the server. Then, take new the front I/O assembly out of
the package and place it on a static-protective surface.
To install the front I/O assembly, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Table 11. Front I/O assembly installation
Figure 42. Server models with 2.5-inch drive bays
Figure 43. Server models with 3.5-inch drive bays
Step 1.
Insert the front I/O assembly into the assembly bay.
Step 2.
Install the screws to secure the front I/O assembly in place.
Step 3.
Connect the cables of the front I/O assembly to the system board. See “Internal cable routing” on
page 26.
After installing the front I/O assembly, complete the parts replacement. See “Complete the parts
replacement” on page 137.
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ThinkSystem SR530 Maintenance Manual
Hot-swap drive backplane replacement
Use this information to remove and install the hot-swap drive backplane.
Remove the backplane for four 3.5-inch hot-swap drives
Use this information to remove the backplane for four 3.5-inch hot-swap drives.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the backplane:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Record the cable connections on the backplane and then disconnect cables from the backplane.
3. Remove all the installed drives and drive fillers (if any) from the drive bays. See “Remove a hot-swap
drive” on page 69.
To remove the backplane, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 44. Backplane removal
Step 1.
Open the release latches that secure the backplane.
Step 2.
Pivot the backplane backward slightly to release it from the three pins 1 on the chassis.
Chapter 3. Hardware replacement procedures
63
Step 3.
Carefully remove the backplane out of the chassis from under the front I/O assembly cables.
If you are instructed to return the old backplane, follow all packaging instructions and use any packaging
materials that are provided.
Install the backplane for four 3.5-inch hot-swap drives
Use this information to install the backplane for four 3.5-inch hot-swap drives.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the backplane, touch the static-protective package that contains the new backplane to any
unpainted surface on the outside of the server. Then, take the new backplane out of the package and place it
on a static-protective surface.
To install the backplane, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 45. Backplane installation
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ThinkSystem SR530 Maintenance Manual
Step 1.
Put the backplane under the front I/O assembly cables, align it with the chassis, and lower it into
the chassis. Put the backplane into place with it leaning backward slightly so that the three pins 1
on the chassis pass through the three holes 2 in the backplane.
Step 2.
Close the release latches to secure the backplane in place.
After installing the backplane:
1. Connect cables to the backplane. See “Internal cable routing” on page 26.
2. Reinstall all the drives and drive fillers that you removed. See “Install a hot-swap drive” on page 70.
3. Complete the parts replacement. See “Complete the parts replacement” on page 137.
Remove the backplane for eight 2.5-inch hot-swap drives
Use this information to remove the backplane for eight 2.5-inch hot-swap drives.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the backplane:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Record the cable connections on the backplane and then disconnect cables from the backplane.
3. Remove all the installed drives and drive fillers (if any) from the drive bays. See “Remove a hot-swap
drive” on page 69.
To remove the backplane, complete the following step:
Figure 46. Backplane removal
Step 1.
Grasp the backplane and carefully lift it out of the chassis.
Chapter 3. Hardware replacement procedures
65
If you are instructed to return the old backplane, follow all packaging instructions and use any packaging
materials that are provided.
Install the backplane for eight 2.5-inch hot-swap drives
Use this information to install the backplane for eight 2.5-inch hot-swap drives.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the backplane, touch the static-protective package that contains the new backplane to any
unpainted surface on the outside of the server. Then, take the new backplane out of the package and place it
on a static-protective surface.
To install the backplane, complete the following steps:
Figure 47. Backplane installation
Step 1.
Align pins 1 on the backplane with the holes 2 in the chassis.
Step 2.
Lower the backplane into the chassis. Ensure that the pins pass through the holes and the
backplane is fully seated in place.
After installing the backplane:
1. Connect cables to the backplane. See “Internal cable routing” on page 26.
2. Reinstall all the drives and drive fillers that you removed. See “Install a hot-swap drive” on page 70.
3. Complete the parts replacement. See “Complete the parts replacement” on page 137.
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ThinkSystem SR530 Maintenance Manual
Simple-swap drive backplate assembly replacement
Use this information to remove and install the simple-swap drive backplate assembly.
Remove the simple-swap drive backplate assembly
Use this information to remove the simple-swap drive backplate assembly.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the simple-swap drive backplate assembly:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Record the cable connections and disconnect cables of the simple-swap drive backplate assembly.
3. Remove all the installed drives and drive fillers (if any) from the drive bays. See “Remove a simple-swap
drive” on page 72.
To remove the simple-swap drive backplate assembly, complete the following steps:
Figure 48. Simple-swap drive backplate assembly removal
Step 1.
Open the release latches that secure the simple-swap drive backplate assembly.
Step 2.
Pivot the simple-swap drive backplate assembly backward slightly to release it from the three pins
1 on the chassis.
Step 3.
Carefully remove the backplate assembly out of the chassis from under the front I/O assembly
cables.
Chapter 3. Hardware replacement procedures
67
If you are instructed to return the old simple-swap drive backplate assembly, follow all packaging
instructions and use any packaging materials that are provided.
Install the simple-swap drive backplate assembly
Use this information to install the simple-swap drive backplate assembly.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the simple-swap drive backplate assembly, touch the static-protective package that
contains the new backplate assembly to any unpainted surface on the outside of the server. Then, take the
new backplate assembly out of the package and place it on a static-protective surface.
To install the simple-swap drive backplate assembly, complete the following steps:
Figure 49. Simple-swap drive backplate assembly installation
Step 1.
Put the backplate assembly under the front I/O assembly cables, align it with the chassis, and lower
it into the chassis. Put the backplate assembly into place with it leaning backward slightly so that
the three pins 1 on the chassis pass through the three holes 2 in the assembly.
Step 2.
Close the release latches to secure the backplate assembly in place.
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ThinkSystem SR530 Maintenance Manual
After installing the simple-swap drive backplate assembly:
1. Connect cables of the simple-swap drive backplate assembly to the system board. See “Internal cable
routing” on page 26.
2. Reinstall all the drives and drive fillers that you removed. See “Install a simple-swap drive” on page 74.
3. Complete the parts replacement. See “Complete the parts replacement” on page 137.
Hot-swap drive replacement
Use this information to remove and install a hot-swap drive. You can remove or install a hot-swap drive
without powering off the server, which helps you avoid significant interruption to the operation of the system.
Notes:
• The term “hot-swap drive” refers to all the supported types of hot-swap hard disk drives (HDDs) and hotswap solid-state drives (SSDs).
• Use any documentation that comes with the drive and follow those instructions in addition to the
instructions in this topic. Ensure that you have all the cables and other equipment that are specified in the
documentation that comes with the drive.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all drive
bays covered or occupied. The vacant bays are either covered by an EMI-protective panel or occupied by
drive fillers. When installing a drive, save the removed drive filler in case that you later remove the drive
and need the drive filler to cover the place.
• To avoid damage to the drive connectors, ensure that the top cover is in place and fully closed whenever
you install or remove a drive.
Remove a hot-swap drive
Use this information to remove a hot-swap drive.
“Read the
installation
Guidelines” on
page 39
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing a hot-swap drive:
1. Ensure that you have back up data on your drive, especially if it is part of a RAID array.
• Before you make changes to drives, drive controllers, drive backplanes, or drive cables, back up all
important data that is stored on the drives.
• Before you remove any component of a RAID array, back up all RAID configuration information.
2. Remove the security bezel. See “Remove the security bezel” on page 46.
Attention: To ensure that there is adequate system cooling, do not operate the server for more than two
minutes without either a drive or a drive filler installed in each bay.
To remove a hot-swap drive, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Chapter 3. Hardware replacement procedures
69
Step 1.
Slide the release latch to the left to open the drive tray handle.
Figure 50. Opening the drive tray handle
Step 2.
Grasp the handle and slide the drive out of the drive bay.
Figure 51. Sliding the drive out of the drive bay
Step 3.
Install a drive filler or a new drive to cover the drive bay.
If you are instructed to return the old drive, follow all packaging instructions and use any packaging materials
that are provided.
Install a hot-swap drive
Use this information to install a hot-swap drive.
“Read the
installation
Guidelines” on
page 39
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Notes:
• For a list of supported drives, see http://www.lenovo.com/us/en/serverproven/.
• The drive bays are numbered to indicate the installation order (starting from number “0”). Follow the
installation order when you install a drive. See “Front view” on page 11.
• You can mix drives of different types and different capacities in one system, but not in one RAID array.
The following order is recommended when installing the drives:
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ThinkSystem SR530 Maintenance Manual
– Drive type priority: SAS SSD, SATA SSD, SAS HDD, SATA HDD
– Drive capacity priority: the lowest capacity first
• The drives in a single RAID array must be the same type, same size, and same capacity.
Before installing a hot-swap drive:
1. If there is a drive filler installed, remove it and keep it in a safe place.
2. Touch the static-protective package that contains the new drive to any unpainted surface on the outside
of the server. Then, take the new drive out of the package and place it on a static-protective surface.
To install a hot-swap drive, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 52. Hot-swap drive installation
Step 1.
Ensure that the drive tray handle is in the open position. Slide the drive into the drive bay until it
snaps into position.
Step 2.
Close the drive tray handle to lock the drive in place.
Step 3.
Check the drive status LED to verify that the drive is operating correctly.
• If the yellow drive status LED is lit continuously, that drive is faulty and must be replaced.
• If the green drive activity LED is flashing, the drive is being accessed.
Step 4.
Continue to install additional hot-swap drives if necessary.
After installing all drives:
1. Reinstall the security bezel. See “Install the security bezel” on page 48.
2. Use the Lenovo XClarity Provisioning Manager to configure the RAID if necessary. For more information,
see:
Chapter 3. Hardware replacement procedures
71
http://sysmgt.lenovofiles.com/help/topic/LXPM/RAID_setup.html
Simple-swap drive replacement
Use this information to remove and install a simple-swap drive.
Notes:
• The term “simple-swap drive” refers to all the supported types of simple-swap hard disk drives (HDDs)
and simple-swap solid-state drives (SSDs).
• You must power off the server before installing or replacing a simple-swap drive.
• Use any documentation that comes with the drive and follow those instructions in addition to the
instructions in this topic. Ensure that you have all the cables and other equipment that are specified in the
documentation that comes with the drive.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all drive
bays covered or occupied. The vacant bays are either covered by an EMI-protective panel or occupied by
drive fillers. When installing a drive, save the removed drive filler in case that you later remove the drive
and need the drive filler to cover the place.
• To avoid damage to the drive connectors, ensure that the top cover is in place and fully closed whenever
you install or remove a drive.
Remove a simple-swap drive
Use this information to remove a simple-swap drive.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing a simple-swap drive:
1. Ensure that you have back up data on your drive, especially if it is part of a RAID array.
• Before you make changes to drives, drive controllers, drive backplanes, or drive cables, back up all
important data that is stored on the drives.
• Before you remove any component of a RAID array, back up all RAID configuration information.
2. Remove the security bezel. See “Remove the security bezel” on page 46.
Attention: To make sure that there is adequate system cooling, do not operate the server for more than two
minutes without either a drive or a drive filler installed in each bay.
To remove a simple-swap drive, complete the following steps:
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ThinkSystem SR530 Maintenance Manual
Step 1.
Use a screwdriver to unlock the handle lock 1 . The handle opens automatically.
Figure 53. Opening the drive tray handle
Step 2.
Grasp the handle and slide the drive out of the drive bay.
Figure 54. Sliding the drive out of the drive bay
Step 3.
Install a drive filler or a new drive to cover the drive bay.
If you are instructed to return the old drive, follow all packaging instructions and use any packaging materials
that are provided.
Chapter 3. Hardware replacement procedures
73
Install a simple-swap drive
Use this information to install a simple-swap drive.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Notes:
• For a list of supported drives, see http://www.lenovo.com/us/en/serverproven/.
• The drive bays are numbered to indicate the installation order (starting from number “0”). Follow the
installation order when you install a drive. See “Front view” on page 11.
• You can mix drives of different types and different capacities in one system, but not in one RAID array.
The following order is recommended when installing the drives:
– Drive type priority: SATA SSD, SATA HDD
– Drive capacity priority: the lowest capacity first
• The drives in a single RAID array must be the same type, same size, and same capacity.
Before installing a simple-swap drive:
1. If there is a drive filler installed, remove it and keep it in a safe place.
2. Touch the static-protective package that contains the new drive to any unpainted surface on the outside
of the server. Then, take the new drive out of the package and place it on a static-protective surface.
To install a simple-swap drive, complete the following steps:
Figure 55. Simple-swap drive installation
74
ThinkSystem SR530 Maintenance Manual
Step 1.
Ensure that the drive tray handle is in the open position. Slide the drive into the drive bay until it
snaps into position.
Step 2.
Close the drive tray handle to lock the drive in place.
Step 3.
Continue to install additional simple-swap drives if necessary.
After you have installed all drives:
1. Reinstall the security bezel. See “Install the security bezel” on page 48.
2. Power on the server.
3. Use the Lenovo XClarity Provisioning Manager to configure the RAID if necessary. For more information,
see:
http://sysmgt.lenovofiles.com/help/topic/LXPM/RAID_setup.html
DIMM replacement
Use this information to remove and install a DIMM.
Remove a DIMM
Use this information to remove a DIMM.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Attention:
• Disconnect all power cords for this task.
• DIMMs are sensitive to static discharge and require special handling. In addition to the standard
guidelines for Handling static-sensitive devices:
– Always wear an electrostatic-discharge strap when removing or installing DIMMs. Electrostaticdischarge gloves can also be used.
– Never hold two or more DIMMs together so that they touch. Do not stack DIMMs directly on top of
each other during storage.
– Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the
DIMM connector housing.
– Handle DIMMs with care: never bend, twist, or drop a DIMM.
Before removing a DIMM:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Remove the air baffle. See “Remove the air baffle” on page 53.
To remove a DIMM, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Chapter 3. Hardware replacement procedures
75
Figure 56. DIMM removal
Step 1.
Open the retaining clips on each end of the DIMM slot.
Attention: To avoid breaking the retaining clips or damaging the DIMM slots, handle the clips
gently.
Step 2.
Grasp the DIMM at both ends and carefully lift it up to remove it from the slot.
Step 3.
Install a DIMM filler or a new DIMM to cover the slot.
If you are instructed to return the old DIMM, follow all packaging instructions and use any packaging
materials that are provided.
DIMM installation rules
DIMMs must be installed in a specific order based on the memory configuration that you implement on your
server.
Your server has 12 DIMM slots and it has the following features:
• Your server supports up to 6 DIMMs when one processor is installed, and up to 12 DIMMs when two
processors are installed.
• Each slot supports 8 GB, 16 GB, and 32 GB DDR4 RDIMMs with Error Checking and Correcting (ECC)
technology.
• Each slot supports 64 GB DDR4 LRDIMMs with ECC technology.
• The minimum system memory is 8 GB (only one processor installed and only one 8 GB RDIMM installed in
the CPU1 DIMM3 slot).
• The maximum system memory is as follows:
– 384 GB using RDIMMs (two processors installed and one 32 GB RDIMM installed in each of the 12
DIMM slots)
– 768 GB LRDIMMs (two processors installed and one 64 GB LRDIMM installed in each of the 12 DIMM
slots)
For a list of supported DIMM options, see:
76
ThinkSystem SR530 Maintenance Manual
http://www.lenovo.com/us/en/serverproven/
Notes: Before installing a DIMM, ensure that all DIMMs to be installed must be the same type. Your server
supports the following types of DIMMs:
• DDR4 RDIMM with ECC technology
• DDR4 LRDIMM with ECC technology
The following illustration helps you to locate the DIMM slots on the system board.
Figure 57. DIMM slots on the system board
The following memory configurations are available:
• “Independent mode” on page 77
• “Mirroring mode” on page 78
• “Rank sparing mode” on page 79
Independent mode
Independent mode provides high performance memory capability. You can populate all channels with no
matching requirements. Individual channels can run at different DIMM timings, but all channels must run at
the same interface frequency.
The following table shows the DIMM population sequence for independent mode when only one processor
(CPU1) is installed.
Note: If there are three identical DIMMs to be installed for CPU1, and the three DIMMs have the same
Lenovo part number, install the three DIMMs in slots 1, 2, and 3.
Table 12. Independent mode with one processor
Total DIMMs
Processor 1
6
5
4
1
3
2
1
Total DIMMs
3
1
2
2
4
3
3
4
3
2
3
4
4
5
4
3
2
5
5
4
3
2
1
5
5
4
3
2
1
6
6
6
Chapter 3. Hardware replacement procedures
77
The following table shows the DIMM population sequence for independent mode when two processors
(CPU1 and CPU2) are installed.
Notes:
• If there are three identical DIMMs to be installed for CPU1, and the three DIMMs have the same Lenovo
part number, install the three DIMMs in slots 1, 2, and 3.
• If there are three identical DIMMs to be installed for CPU2, and the three DIMMs have the same Lenovo
part numbers, install the three DIMMs in slots 7, 8, and 9.
Table 13. Independent mode with two processors
Total
DIMMs
Processor 2
12
11
10
9
2
9
3
9
Processor 1
8
7
6
5
4
3
2
1
Total
DIMMs
3
2
4
3
3
4
4
10
9
4
3
5
10
9
4
3
2
5
6
10
9
8
4
3
2
6
7
10
9
8
5
4
3
2
7
8
8
11
10
9
8
5
4
3
2
9
11
10
9
8
5
4
3
2
1
9
10
11
10
9
8
7
5
4
3
2
1
10
11
11
10
9
8
7
6
5
4
3
2
1
11
11
10
9
8
7
6
5
4
3
2
1
12
12
12
Mirroring mode
In mirroring mode, each DIMM in a pair must be identical in size and architecture. The channels are grouped
in pairs with each channel receiving the same data. One channel is used as a backup of the other, which
provides redundancy.
Note: All DIMMs to be installed must be the same type with the same capacity, frequency, voltage, and
rank.
The following table shows the DIMM population sequence for mirroring mode when one processor (CPU1) is
installed.
Table 14. Mirroring mode with one processor
Total
DIMMs
Processor 1
6
3
2
2
3
2
3
3
2
4
6
6
5
4
5
4
3
2
5
4
3
2
1
Total
DIMMs
2
1
3
4
1
6
The following table shows the DIMM population sequence for mirroring mode when two processors (CPU1
and CPU2) are installed.
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ThinkSystem SR530 Maintenance Manual
Table 15. Mirroring mode with two processors
Processor 2
Total
DIMMs
12
11
9
8
4
9
5
6
8
11
10
Processor 2
10
9
10
12
12
2
8
3
2
9
8
3
2
1
5
9
8
3
2
1
6
9
8
9
8
10
9
8
11
10
9
8
6
5
4
7
7
7
1
Total
DIMMs
3
11
7
4
5
4
3
2
8
6
5
4
3
2
1
9
6
5
4
3
2
1
10
6
5
4
3
2
1
12
Rank sparing mode
In rank sparing mode, one rank of a DIMM works as the spare rank for the other ranks on the same channel.
The spare rank is not available as system memory.
Notes:
• All DIMMs to be installed must be the same type with the same capacity, frequency, voltage, and number
of ranks.
• Single-rank DIMMs do not support rank sparing mode.
Table 16. Rank sparing mode with one processor
Processor 1
Total DIMMs
6
5
4
3
1
2
Total DIMMs
1
3
1
2
2
4
3
3
4
3
2
3
4
4
5
4
3
2
5
5
4
3
2
1
5
5
4
3
2
1
6
6
6
The following table shows the DIMM population sequence for rank sparing mode when two processors
(CPU1 and CPU2) are installed.
Table 17. Rank sparing mode with two processors
Total
DIMMs
Processor 2
12
11
10
9
2
9
3
9
Processor 1
8
7
6
5
4
3
2
1
Total
DIMMs
3
2
4
3
3
4
4
10
9
4
3
5
10
9
4
3
2
5
6
10
9
8
4
3
2
6
7
10
9
8
4
3
2
7
5
Chapter 3. Hardware replacement procedures
79
Table 17. Rank sparing mode with two processors (continued)
Total
DIMMs
12
Processor 1
11
10
9
8
8
11
10
9
9
11
10
10
11
11
12
80
Processor 2
12
6
1
Total
DIMMs
5
4
3
2
8
5
4
3
2
9
8
5
4
3
2
1
9
10
9
8
7
5
4
3
2
1
10
11
10
9
8
7
6
5
4
3
2
1
11
11
10
9
8
7
6
5
4
3
2
1
12
ThinkSystem SR530 Maintenance Manual
7
8
Install a DIMM
Use this information to install a DIMM.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Attention:
• Disconnect all power cords for this task.
• DIMMs are sensitive to static discharge and require special handling. In addition to the standard
guidelines for “Handling static-sensitive devices” on page 41:
– Always wear an electrostatic-discharge strap when removing or installing DIMMs. Electrostaticdischarge gloves can also be used.
– Never hold two or more DIMMs together so that they touch. Do not stack DIMMs directly on top of
each other during storage.
– Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the
DIMM connector housing.
– Handle DIMMs with care: never bend, twist, or drop a DIMM.
Before installing a DIMM:
1. Touch the static-protective package that contains the new DIMM to any unpainted surface on the
outside of the server. Then, take the new DIMM out of the package and place it on a static-protective
surface.
2. Locate the DIMM slot on the system board by referring to “DIMM installation rules” on page 76. Ensure
that you observe the installation rules and sequence.
To install a DIMM, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Chapter 3. Hardware replacement procedures
81
Figure 58. DIMM installation
Step 1.
Open the retaining clips on each end of the DIMM slot.
Attention: To avoid breaking the retaining clips or damaging the DIMM slots, open and close the
clips gently.
Step 2.
Align the DIMM with the slot, and firmly press both ends of the DIMM straight down into the slot
until the retaining clips snap into the locked position.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted. Open the retaining clips, remove the DIMM, and then reinsert it.
After installing a DIMM, complete the parts installation. See “Complete the parts replacement” on page 137.
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ThinkSystem SR530 Maintenance Manual
CMOS battery replacement
Use this information to remove and install the CMOS battery.
Remove the CMOS battery
Use this information to remove the CMOS battery.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
The following tips describe information that you must consider when removing the CMOS battery.
• Lenovo has designed this product with your safety in mind. The lithium CMOS battery must be handled
correctly to avoid possible danger. If you replace the CMOS battery, you must adhere to the following
instructions.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
• If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal
components, be aware of the following environmental consideration. Batteries and accumulators that
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free
of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper
manner.
• To order replacement batteries, call 1-800-IBM-SERV within the U.S., and 1-800-465-7999 or 1-800-4656666 within Canada. Outside the U.S. and Canada, call your support center or business partner.
Note: After you replace the CMOS battery, you must reconfigure the server and reset the system date
and time.
S004
CAUTION:
When replacing the lithium battery, use only Lenovo specified part number or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
S002
Chapter 3. Hardware replacement procedures
83
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current that is supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
To remove the CMOS battery, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
Remove the top cover. See “Remove the top cover” on page 50.
Step 2.
Locate the CMOS battery, see “System board components” on page 21.
Step 3.
Press the battery clip as shown and carefully lift CMOS battery out of the socket.
Attention: Do not tilt or push the CMOS battery using excessive force. Failing to remove the
CMOS battery properly might damage the socket on the system board. Any damage to the socket
might require replacing the system board.
Figure 59. CMOS battery removal
After removing the CMOS battery:
1. Install a new CMOS battery.
2. Dispose of the CMOS battery as required by local ordinances or regulations.
84
ThinkSystem SR530 Maintenance Manual
Install the CMOS battery
Use this information to install the CMOS battery.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
The following tips describe information that you must consider when installing the CMOS battery.
• Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly
to avoid possible danger. If you install the CMOS battery, you must adhere to the following instructions.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
• If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal
components, be aware of the following environmental consideration. Batteries and accumulators that
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free
of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper
manner.
• To order replacement batteries, call 1-800-IBM-SERV within the U.S., and 1-800-465-7999 or 1-800-4656666 within Canada. Outside the U.S. and Canada, call your support center or business partner.
Note: After you install the CMOS battery, you must reconfigure the server and reset the system date and
time.
S004
CAUTION:
When replacing the lithium battery, use only Lenovo specified part number or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
S002
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current that is supplied to the device. The device also might have more than one power
Chapter 3. Hardware replacement procedures
85
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
To install the CMOS battery, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
Touch the static-protective package that contains the new CMOS battery to any unpainted surface
on the outside of the server. Then, take the new CMOS battery out of the package and place it on a
static-protective surface.
Step 2.
Install the new CMOS battery. Ensure that the battery is seated in place.
Attention: Do not tilt or push the CMOS battery using excessive force. Any damage to the socket
might require replacing the system board.
Figure 60. CMOS battery installation
After installing the CMOS battery:
1. Complete the parts installation. See “Complete the parts replacement” on page 137.
2. Use the Setup utility to set the date, time, and any passwords.
TCM/TPM adapter replacement (for China only)
Use this information to remove and install the TCM/TPM adapter (sometimes called a daughter card).
Remove the TCM/TPM adapter (for China only)
Use this information to remove the TCM/TPM adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
To remove the TCM/TPM adapter, complete the following steps:
Step 1.
Remove the top cover. See “Remove the top cover” on page 50.
Step 2.
Locate the TCM/TPM connector on the system board, press the release latch on the TCM/TPM
adapter, and lift it straight up.
Notes:
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ThinkSystem SR530 Maintenance Manual
• Carefully handle the TCM/TPM adapter by its edges.
• Your TCM/TPM adapter might look slightly different from the illustration.
Figure 61. TCM/TPM adapter removal
If you are instructed to return the old TCM/TPM adapter, follow all packaging instructions and use any
packaging materials that are provided.
Install the TCM/TPM adapter (for China only)
Use this information to install the TCM/TPM adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the TCM/TPM adapter, touch the static-protective package that contains the new TCM/TPM
adapter to any unpainted surface on the outside of the server. Then, take the new TCM/TPM adapter out of
the package and place it on a static-protective surface.
To install the TCM/TPM adapter, complete the following steps:
Step 1.
Locate the TCM/TPM connector on the system board.
Step 2.
Insert the TCM/TPM adapter into the TCM/TPM connector on the system board.
Notes:
• Carefully handle the TCM/TPM adapter by its edges.
Chapter 3. Hardware replacement procedures
87
• Your TCM/TPM adapter might look slightly different from the illustration.
Figure 62. TCM/TPM adapter installation
After installing the TCM/TPM adapter, complete the parts replacement. See “Complete the parts
replacement” on page 137.
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ThinkSystem SR530 Maintenance Manual
Hot-swap power supply replacement
Use this information to remove and install the hot-swap power supply.
Remove a hot-swap power supply
Use this information to remove a hot-swap power supply.
“Read the
installation
Guidelines” on
page 39
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
S035
CAUTION:
Never remove the cover on a power supply or any part that has this label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
S002
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current that is supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
S001
Chapter 3. Hardware replacement procedures
89
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.
To Connect:
1.
2.
3.
4.
5.
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
To Disconnect:
1.
2.
3.
4.
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
Figure 63. Hot-swap power supply label on the cover
Attention: This type of power supply is hot-swap only when two power supplies are installed for
redundancy. If only one power supply is installed, you must power off the server before removing the power
supply.
The following tips describe the information that you must consider when you remove a power supply with dc
input.
CAUTION:
240 V dc input (input range: 180-300 V dc) is supported in China ONLY. Power supply with 240 V dc
input cannot support hot plugging power cord function. Before removing the power supply with dc
input, please turn off server or disconnect dc power sources at the breaker panel or by turning off the
power source. Then, remove the power cord.
在直流输入状态下,若电源供应器插座不支持热插拔功能,请务必不要对设备电源线进行热插拔。此操作可能
导致设备损坏及数据丢失。因错误执行热插拔导致的设备故障或损坏,不属于保修范围。
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ThinkSystem SR530 Maintenance Manual
NEVER CONNECT AND DISCONNECT THE POWER SUPPLY CABLE AND EQUIPMENT WHILE YOUR
EQUIPMENT IS POWERED ON WITH DC SUPPLY (hot-plugging). Otherwise you may damage the
equipment and result in data loss, the damages and losses result from incorrect operation of the equipment
will not be covered by the manufacturers’ warranty.
S035
CAUTION:
Never remove the cover on a power supply or any part that has this label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
S019
CAUTION:
The power-control button on the device does not turn off the electrical current supplied to the device.
The device also might have more than one connection to dc power. To remove all electrical current
from the device, ensure that all connections to dc power are disconnected at the dc power input
terminals.
S029
Chapter 3. Hardware replacement procedures
91
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded power source.
• Connect to properly wired power sources any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached ac power cords, dc power sources, network connections,
telecommunications systems, and serial cables before you open the device covers, unless you
are instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when you install, move, or
open covers on this product or attached devices.
To Connect:
1. Turn OFF all power sources and equipment that is to
be attached to this product.
2. Attach signal cables to the product.
3. Attach power cords to the product.
• For ac systems, use appliance inlets.
• For dc systems, ensure correct polarity of -48 V dc
connections: RTN is + and -48 V dc is -. Earth
ground should use a two-hole lug for safety.
4. Attach signal cables to other devices.
5. Connect power cords to their sources.
To Disconnect:
1. Turn OFF all power sources and equipment that is to
be attached to this product.
• For ac systems, remove all power cords from the
chassis power receptacles or interrupt power at
the ac power distribution unit.
• For dc systems, disconnect dc power sources at
the breaker panel or by turning off the power
source. Then, remove the dc cables.
2. Remove the signal cables from the connectors.
3. Remove all cables from the devices.
6. Turn ON all the power sources.
To remove a hot-swap power supply, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
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ThinkSystem SR530 Maintenance Manual
Step 1.
If the server is in a rack, adjust the cable management arm (CMA) to gain access to the power
supply.
If you have installed the 1U CMA Upgrade Kit for Toolless Slide Rail or Toolless Slide Rail Kit with
1U CMA, do the following:
Figure 64. CMA adjustment
Step 2.
a.
Press down the stop bracket 1 and rotate it to the open position.
b.
Rotate the CMA out of the way to gain access to the power supply.
Disconnect the power cord from the hot-swap power supply.
Note: If you are replacing two power supplies, do the power supply replacement one by one to
ensure that the power supply to the server is not interrupted. Do not disconnect the power cord
from the secondly replaced power supply until the power output LED for the firstly replaced power
supply is lit. For the location of the power output LED, refer to “Rear view LEDs” on page 19.
Chapter 3. Hardware replacement procedures
93
Step 3.
Press the release tab toward the handle and carefully pull the handle at the same time to slide the
hot-swap power supply out of the chassis.
Notes: Slightly pull the power supply upwards when sliding the power supply out of the chassis, if
you have installed one of the following CMA kits:
• 1U CMA Upgrade Kit for Toolless Slide Rail
• Toolless Slide Rail Kit with 1U CMA
Figure 65. Hot-swap power supply removal
After removing the power supply:
• Install a power supply filler or a new power supply to cover the power supply bay.
Important: To ensure proper cooling during normal server operation, both of the power supply bays must
be occupied. This means that each bay must have a power supply installed; or one has a power supply
installed and the other has a power supply filler installed.
• If you are instructed to return the old power supply, follow all packaging instructions and use any
packaging materials that are provided.
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ThinkSystem SR530 Maintenance Manual
Install a hot-swap power supply
Use this information to install a hot-swap power supply.
“Read the
installation
Guidelines” on
page 39
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
The following tips describe the type of power supply that the server supports and other information that you
must consider when you install a power supply:
• The standard shipping has only one power supply installed in the server. For redundancy and hot-swap
support, you must install an additional hot-swap power supply. Certain customized models might be
shipped with two power supplies installed.
• Ensure that the devices that you are installing are supported. For a list of supported optional devices for
the server, go to:
http://www.lenovo.com/us/en/serverproven/
Notes:
• Ensure that the two power supplies installed on the server have the same wattage.
• If you are replacing the existing power supply with a new power supply of different wattage, attach the
power rating label that comes with this option onto the existing label on the top cover near the power
supply.
Figure 66. Hot-swap power supply label on the cover
S035
CAUTION:
Never remove the cover on a power supply or any part that has this label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
S002
CAUTION:
Chapter 3. Hardware replacement procedures
95
The power control button on the device and the power switch on the power supply do not turn off the
electrical current that is supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
S001
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.
To Connect:
1.
2.
3.
4.
5.
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
To Disconnect:
1.
2.
3.
4.
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
The following tips describe the information that you must consider when you install a power supply with dc
input.
CAUTION:
240 V dc input (input range: 180-300 V dc) is supported in China ONLY. Power supply with 240 V dc
input cannot support hot plugging power cord function. Before removing the power supply with dc
input, please turn off server or disconnect dc power sources at the breaker panel or by turning off the
power source. Then, remove the power cord.
在直流输入状态下,若电源供应器插座不支持热插拔功能,请务必不要对设备电源线进行热插拔。此操作可能
导致设备损坏及数据丢失。因错误执行热插拔导致的设备故障或损坏,不属于保修范围。
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ThinkSystem SR530 Maintenance Manual
NEVER CONNECT AND DISCONNECT THE POWER SUPPLY CABLE AND EQUIPMENT WHILE YOUR
EQUIPMENT IS POWERED ON WITH DC SUPPLY (hot-plugging). Otherwise you may damage the
equipment and result in data loss, the damages and losses result from incorrect operation of the equipment
will not be covered by the manufacturers’ warranty.
S035
CAUTION:
Never remove the cover on a power supply or any part that has this label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
S019
CAUTION:
The power-control button on the device does not turn off the electrical current supplied to the device.
The device also might have more than one connection to dc power. To remove all electrical current
from the device, ensure that all connections to dc power are disconnected at the dc power input
terminals.
S029
Chapter 3. Hardware replacement procedures
97
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded power source.
• Connect to properly wired power sources any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached ac power cords, dc power sources, network connections,
telecommunications systems, and serial cables before you open the device covers, unless you
are instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when you install, move, or
open covers on this product or attached devices.
To Connect:
1. Turn OFF all power sources and equipment that is to
be attached to this product.
2. Attach signal cables to the product.
3. Attach power cords to the product.
• For ac systems, use appliance inlets.
• For dc systems, ensure correct polarity of -48 V dc
connections: RTN is + and -48 V dc is -. Earth
ground should use a two-hole lug for safety.
4. Attach signal cables to other devices.
5. Connect power cords to their sources.
To Disconnect:
1. Turn OFF all power sources and equipment that is to
be attached to this product.
• For ac systems, remove all power cords from the
chassis power receptacles or interrupt power at
the ac power distribution unit.
• For dc systems, disconnect dc power sources at
the breaker panel or by turning off the power
source. Then, remove the dc cables.
2. Remove the signal cables from the connectors.
3. Remove all cables from the devices.
6. Turn ON all the power sources.
To install a hot-swap power supply, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
98
Touch the static-protective package that contains the new power supply to any unpainted surface
on the outside of the server. Then, take the new power supply out of the package and place it on a
static-protective surface.
ThinkSystem SR530 Maintenance Manual
Step 2.
If the server is in a rack, adjust the CMA to gain access to the power supply bay.
If you have installed the 1U CMA Upgrade Kit for Toolless Slide Rail or Toolless Slide Rail Kit with
1U CMA, do the following:
Figure 67. CMA adjustment
Step 3.
a.
Press down the stop bracket 1 and rotate it to the open position.
b.
Rotate the CMA out of the way to gain access to the power supply bay.
If there is a power supply filler installed, remove it.
Figure 68. Hot-swap power supply filler removal
Chapter 3. Hardware replacement procedures
99
Step 4.
Slide the new hot-swap power supply into the bay until the release latch clicks into place.
Figure 69. Hot-swap power supply installation
After installing the power supply:
1. Connect the power cord to the new power supply and ensure that it is connected to a properly grounded
electrical outlet.
2. If the server is powered off, power on the server. Ensure that both the power input LED and the power
output LED on the power supply are lit, indicating that the power supply is operating properly.
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PCIe adapter replacement
Use this information to remove and install a PCIe adapter.
The PCIe adapter can be a host bus adapter (HBA), a PCIe RAID adapter, an Ethernet adapter, and any other
supported PCIe adapters. For information about the PCIe slots and supported PCIe adapters, see “Rear
view” on page 15.
Notes:
• Depending on the specific type, the PCIe adapter might look different from the illustrations in this topic.
• Use any documentation that comes with the PCIe adapter and follow those instructions in addition to the
instructions in this topic.
Remove a PCIe adapter
Use this information to remove a PCIe adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing a PCIe adapter:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Remove the riser assembly. See “Remove a riser adapter” on page 103.
To remove a PCIe adapter, complete the following steps:
Table 18. PCIe adapter removal
Figure 70. Riser 1 assembly (LP+LP)
Figure 71. Riser 1 assembly (LP
+FHHL)
Figure 72. Riser 2 assembly (LP)
Step 1.
(Skip this step for riser 2 assembly.) Pivot the latch on the riser bracket to the open position.
Step 2.
Grasp the PCIe adapter by its edges and carefully pull it out of the PCIe slot on the riser card.
If you are instructed to return the old PCIe adapter, follow all packaging instructions and use any packaging
materials that are provided.
Chapter 3. Hardware replacement procedures
101
Install a PCIe adapter
Use this information to install a PCIe adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing a PCIe adapter,
1. Locate the correct PCIe slot for the PCIe adapter. For information about the PCIe slots and supported
PCIe adapters, see “Rear view” on page 15.
2. Touch the static-protective package that contains the new PCIe adapter to any unpainted surface on the
outside of the server. Then, take the new PCIe adapter out of the package and place it on a staticprotective surface.
To install a PCIe adapter, complete the following steps:
Table 19. PCIe adapter installation
Figure 73. Riser 1 assembly (LP+LP)
Figure 74. Riser 1 assembly (LP
+FHHL)
Figure 75. Riser 2 assembly (LP)
Step 1.
Align the PCIe adapter with the PCIe slot on the riser card. Then, carefully press the PCIe adapter
straight into the slot until it is securely seated and its bracket also is secured.
Step 2.
(Skip this step for riser 2 assembly.) Pivot the latch on the riser bracket to the closed position.
After installing the PCIe adapter:
1. Reinstall the riser assembly. See “Install a riser adapter” on page 105.
2. Complete the parts replacement. See “Complete the parts replacement” on page 137.
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Riser card replacement
Use this information to remove and install a riser card.
Your server comes with one of the following riser assembly configurations:
Configuration 1
Configuration 2
• Riser 1 assembly: LP + LP
• Riser 1 assembly: LP + FHHL
• Riser 2 assembly: LP (available on some models)
For information about the supported riser cards for each configuration, see “Rear view” on page 15.
There are three types of riser assemblies. The removal and installation procedure of the riser card is similar
for all types of riser assemblies. The following procedures are based on the riser assembly in configuration 2.
Remove a riser card
Use this information to remove a riser card.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
To remove a riser card, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Note: The riser assembly you want to remove might be different from the illustrations below, but the removal
method is the same.
Step 1.
Remove the top cover. See “Remove the top cover” on page 50.
Chapter 3. Hardware replacement procedures
103
Step 2.
Grasp the riser assembly by its edges and carefully lift it up.
Figure 76. Riser assembly removal
Step 3.
If there is any PCIe adapter installed on the riser card, record the cable connections first. Then,
disconnect all cables from the PCIe adapter and completely remove the riser assembly out of the
chassis.
Step 4.
Remove the PCIe adapter that is installed on the riser card. See “Remove a PCIe adapter” on page
101.
Step 5.
Remove the two screws that secure the riser card to the bracket. Then, remove the riser card.
Figure 77. Riser card removal
If you are instructed to return the old riser card, follow all packaging instructions and use any packaging
materials that are provided.
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Install a riser card
Use this information to install a riser card.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
To install a riser card, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Note: The riser assembly you want to install might be different from the illustrations below, but the
installation method is the same.
Step 1.
Touch the static-protective package that contains the new riser card to any unpainted surface on
the outside of the server. Then, take the new riser card out of the package and place it on a staticprotective surface.
Step 2.
Note the notch 1 on the riser card and ensure that the orientation of the riser card is correct as
shown. Then, align the screw holes in the new riser card with the corresponding ones in the bracket
and install the two screws to secure the riser card to the bracket.
Figure 78. Riser card installation
Step 3.
Install a PCIe adapter on the riser card. See “Install a PCIe adapter” on page 102.
Step 4.
Connect cables to the PCIe adapter on the riser card. See “Internal cable routing” on page 26.
Chapter 3. Hardware replacement procedures
105
Step 5.
Position the riser assembly on the chassis. Align the two pins on the bracket with the two holes in
the chassis and align the riser card with the riser slot on the system board. Then, carefully press the
riser assembly straight down into the slot until it is fully seated.
Figure 79. Riser assembly installation
After installing the riser card, complete the parts replacement. See “Complete the parts replacement” on
page 137.
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M.2 backplane and M.2 drive replacement
Use this information to remove and install the M.2 backplane and M.2 drive (an assembled M.2 backplane
and M.2 drive is also known as M.2 module).
Remove the M.2 backplane and M.2 drive
Use this information to remove the M.2 backplane and M.2 drive.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the M.2 backplane and M.2 drive:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. For easier operation, remove the riser assembly next to the M.2 backplane. See “Remove a riser
adapter” on page 103.
To remove the M.2 backplane and M.2 drive, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
Grasp the M.2 backplane at both ends and pull it straight up to remove it from the system board.
Figure 80. M.2 backplane removal
Step 2.
Remove the M.2 drive from the M.2 backplane.
Chapter 3. Hardware replacement procedures
107
Figure 81. M.2 drive removal
a.
Press both sides of the retainer 1 .
b.
Slide the retainer backward to loosen the M.2 drive from the M.2 backplane.
Note: If the M.2 backplane has two M.2 drives, they will both release outward when you slide
the retainer backward.
c.
Rotate the M.2 drive away from the M.2 backplane.
d.
Pull it away from the connector 2 at an angle of approximately 30 degrees.
If you are instructed to return the old M.2 backplane or M.2 drive, follow all packaging instructions and use
any packaging materials that are provided.
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ThinkSystem SR530 Maintenance Manual
Adjust the retainer on the M.2 backplane
Use this information to adjust the retainer on the M.2 backplane.
Before adjusting the retainer on the M.2 backplane, locate the correct keyhole that the retainer should be
installed into to accommodate the particular size of the M.2 drive you wish to install.
To adjust the retainer on the M.2 backplane, complete the following steps:
Watch the procedure. A video of the adjustment process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 82. M.2 retainer adjustment
Step 1.
Press both sides of the retainer 1 .
Step 2.
Move the retainer forward until it is in the large opening of the keyhole.
Step 3.
Take the retainer out of the keyhole.
Step 4.
Insert the retainer into the correct keyhole.
Step 5.
Press both sides of the retainer.
Step 6.
Slide the retainer backwards until it is seated in place.
Chapter 3. Hardware replacement procedures
109
Install the M.2 backplane and M.2 drive
Use this information to install the M.2 backplane and M.2 drive.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the M.2 backplane and M.2 drive:
1. Touch the static-protective package that contains the new M.2 backplane and M.2 drive to any
unpainted surface on the outside of the server. Then, take the new M.2 backplane and M.2 drive out of
the package and place them on a static-protective surface.
2. Adjust the retainer on the M.2 backplane to accommodate the particular size of the M.2 drive you wish
to install. See “Adjust the retainer on the M.2 backplane” on page 109.
3. Locate the connector on each side of the M.2 backplane.
Notes:
• Some M.2 backplanes support two identical M.2 drives. When two M.2 drives are installed, align and
support both M.2 drives when sliding the retainer forward to secure the M.2 drives.
• Install the M.2 drive in slot 0 first.
1 Slot 0
2 Slot 1
Figure 83. M.2 drive slot
To install the M.2 backplane and M.2 drive, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
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ThinkSystem SR530 Maintenance Manual
Figure 84. M.2 drive installation
Step 1.
Insert the M.2 drive at an angle of approximately 30 degrees into the connector.
Note: If your M.2 backplane supports two M.2 drives, insert the M.2 drives into the connectors at
both sides.
Step 2.
Rotate the M.2 drive down until the notch 1 catches on the lip of the retainer 2 .
Step 3.
Slide the retainer forward (toward the connector) to secure the M.2 drive into place.
Attention: When sliding the retainer forward, ensure that the two nubs 3 on the retainer enter the
small holes 4 on the M.2 backplane. Once they enter the holes, you will hear a soft “click” sound.
Chapter 3. Hardware replacement procedures
111
Step 4.
Align the blue plastic supports at each end of the M.2 backplane with the guide pins on the system
board. Then, insert the M.2 backplane into the M.2 slot on the system board and press it down to
fully seat it.
Figure 85. M.2 backplane installation
After installing the M.2 drive and M.2 backplane:
1. Reinstall the riser assembly next to the M.2 backplane. See “Install a riser adapter” on page 105.
2. Complete the parts replacement. See “Complete the parts replacement” on page 137.
3. Use the Lenovo XClarity Provisioning Manager to configure the RAID. For more information, see:
http://sysmgt.lenovofiles.com/help/topic/LXPM/RAID_setup.html
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ThinkSystem SR530 Maintenance Manual
Serial port module replacement
Use this information to remove and install the serial port module.
Note: The serial port module is available only on some models.
Remove the serial port module
Use this information to remove the serial port module.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
To remove the serial port module, complete the following steps:
Note: The serial port module might be installed on riser 1 assembly or riser 2 assembly. The following steps
are based on the scenario that the serial port module is installed on riser 2 assembly. The removal procedure
is the same for the serial port module installed on riser 1 assembly.
Step 1.
Remove the top cover. See “Remove the top cover” on page 50.
Step 2.
Disconnect the cable of the serial port module from the system board.
Step 3.
Grasp the riser 2 assembly with the serial port module and carefully lift the riser assembly out of the
server.
Figure 86. Riser assembly removal
Chapter 3. Hardware replacement procedures
113
Step 4.
Slide the serial port module out of the bracket.
Figure 87. Serial port module removal
After removing the serial port module:
1. Install a new serial port module, a filler, or a PCIe adapter to cover the place.
2. If you are instructed to return the old serial port module, follow all packaging instructions and use any
packaging materials that are provided.
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ThinkSystem SR530 Maintenance Manual
Install the serial port module
Use this information to install the serial port module.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the serial port module, touch the static-protective package that contains the new serial port
module to any unpainted surface out of the server. Then, take the new serial port module out of the package
and place it on a static-protective surface.
To install the serial port module, complete the following steps:
Note: The serial port module can be installed on riser 1 assembly or riser 2 assembly. The following steps
are based on the scenario that the serial port module is to be installed on riser 2 assembly. The installation
procedure is the same for the serial port module to be installed on riser 1 assembly.
Step 1.
Locate the riser assembly and remove it from the server.
Step 2.
If the riser assembly is covered with a PCIe slot bracket, remove the bracket first. Then, install the
serial port module into the riser assembly.
Figure 88. Serial port module installation
Step 3.
Insert the riser assembly into the riser slot on the system board. Ensure that the riser assembly is
fully seated.
Chapter 3. Hardware replacement procedures
115
Step 4.
Connect the cable of the serial port module to serial-port-module connector on the system board.
To locate the connector, see “System board components” on page 21. If the serial port module is
installed in PCIe slot 1, route the cable of the serial port module as shown.
Figure 89. Cable routing for serial port module installed in PCIe slot 1
After installing the serial port module:
1. Complete the parts replacement. See “Complete the parts replacement” on page 137.
2. To enable the serial port module, do one of the following according to the installed operating system:
• For Linux operating system:
Open the ipmitool and enter the following command to disable the Serial over LAN (SOL) feature:
-I lanplus -H IP -U USERID -P PASSW0RD sol deactivate
• For Microsoft Windows operating system:
a. Open the ipmitool and enter the following command to disable the SOL feature:
-I lanplus -H IP -U USERID -P PASSW0RD sol deactivate
b. Open Windows PowerShell and enter the following command to disable the Emergency
Management Services (EMS) feature:
Bcdedit /ems no
c. Restart the server to ensure that the EMS setting takes effect.
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ThinkSystem SR530 Maintenance Manual
LOM adapter replacement
Use this information to remove and install the LOM adapter.
Remove the LOM adapter
Use this information to remove the LOM adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the LOM adapter:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. If riser 1 assembly is installed, remove it to access the LOM adapter slot.
To remove the LOM adapter, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 90. LOM adapter removal
Step 1.
Loosen the thumbscrew that secures the LOM adapter.
Step 2.
Push the LOM adapter out of the connector on the system board.
Step 3.
Slide the LOM adapter as shown and lift the LOM adapter out of the chassis.
If you are instructed to return the old LOM adapter, follow all packaging instructions and use any packaging
materials that are provided.
Chapter 3. Hardware replacement procedures
117
Install the LOM adapter
Use this information to install the LOM adapter.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the LOM adapter:
1. If riser 1 assembly is installed, remove it to access the LOM adapter slot.
2. Touch the static-protective package that contains the new LOM adapter to any unpainted surface on the
outside of the server. Then, take the new LOM adapter out of the package and place it on a staticprotective surface.
To install the LOM adapter, complete the following steps:
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 91. LOM adapter installation
Step 1.
Insert the LOM adapter into the rear of the chassis at an angle as shown.
Step 2.
Lower the LOM adapter and slide it to the rear of the chassis until the LOM adapter stops.
Step 3.
Push the LOM adapter as shown to insert it into the connector on the system board.
Step 4.
Tighten the thumbscrew to secure the LOM adapter.
After installing the LOM adapter, complete the parts replacement. See “Complete the parts replacement” on
page 137.
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ThinkSystem SR530 Maintenance Manual
Processor and heat sink replacement
Use the following procedures to replace an assembled processor and heat sink, known as a processor-heatsink module (PHM), a processor, or a heat sink.
Attention: Before you begin replacing a processor, make sure that you have an alcohol cleaning pad (part
number 00MP352) and blue thermal grease (part number 01KP765). Do not use gray thermal grease (part
number 41Y9292) when replacing a ThinkSystem SR530 processor.
Important: The processor in your server can throttle, temporarily lowering speed to reduce heat output, in
response to thermal conditions. In instances where the throttling period is of extremely short duration (100
ms or less), the only indication will be an entry in the event log. In these instances the event can be ignored
and processor replacement is not required.
Remove a processor and heat sink
This task has instructions for removing an assembled processor and heat sink, known as a processor-heatsink module (PHM), a processor, and a heat sink. All of these tasks require a Torx T30 driver.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Attention:
• Each processor socket must always contain a cover or a PHM. When removing or installing a PHM,
protect empty processor sockets with a cover.
• Do not touch the processor socket or processor contacts. Processor-socket contacts are very fragile and
easily damaged. Contaminants on the processor contacts, such as oil from your skin, can cause
connection failures.
• Remove and install only one PHM at a time. If the system board supports multiple processors, install the
PHMs starting with the first processor socket.
• Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact
with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage
components, such as electrical connectors in the processor socket. Do not remove the grease cover from
a heat sink until you are instructed to do so.
Before you remove a PHM:
Note: The heat sink, processor, and processor retainer for your system might be different than those shown
in the illustrations.
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Remove the air baffle. See “Remove the air baffle” on page 53.
3. Remove any parts and disconnect any cables that might impede your access to the PHM.
Complete the following steps to remove a PHM.
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
Remove the PHM from the system board.
Chapter 3. Hardware replacement procedures
119
Figure 92. Removing a PHM
Attention: To prevent damage to components, make sure that you follow the indicated loosening
sequence.
a.
Fully loosen the Torx T30 captive fasteners on the processor-heat-sink module in the removal
sequence shown on the heat-sink label.
b.
Lift the processor-heat-sink module from the processor socket.
After you remove a PHM:
• If you are removing the PHM as part of a system board replacement, set the PHM aside.
• If you are replacing the processor or heat sink, separate the processor and its retainer from the heat sink.
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ThinkSystem SR530 Maintenance Manual
Figure 93. Separating a heat sink from a processor
1. Press the retaining clip at the corner of the processor retainer closest to the pry point; then, gently pry
this corner of the retainer away from the heat sink with a flat-bladed screwdriver, using a twisting
motion to break the processor-to-heat-sink seal.
2. Release the remaining retaining clips and lift the processor and retainer from the heat sink.
3. After separating the processor and retainer from the heat sink, hold the processor and retainer with
the thermal-grease side down and the processor-contact side up to prevent the processor from
falling out of the retainer.
Note: The processor retainer will be removed and discarded in a later step and replaced with a new
one.
• If you are replacing the processor, you will be reusing the heat sink. Wipe the thermal grease from the
bottom of the heat sink using an alcohol cleaning pad.
• If you are replacing the heat sink, you will be reusing the processor. Wipe the thermal grease from the top
of the processor using an alcohol cleaning pad.
If you are instructed to return the processor or heat sink, follow all packaging instructions and use any
packaging materials that are provided.
Chapter 3. Hardware replacement procedures
121
Install a processor and heat sink
This task has instructions for installing an assembled processor and heat sink, known as a processor-heatsink module (PHM), a processor, and a heat sink. All of these tasks require a Torx T30 driver.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Attention:
• Each processor socket must always contain a cover or a PHM. When removing or installing a PHM,
protect empty processor sockets with a cover.
• Do not touch the processor socket or processor contacts. Processor-socket contacts are very fragile and
easily damaged. Contaminants on the processor contacts, such as oil from your skin, can cause
connection failures.
• Remove and install only one PHM at a time. If the system board supports multiple processors, install the
PHMs starting with the first processor socket.
• Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact
with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage
components, such as electrical connectors in the processor socket. Do not remove the grease cover from
a heat sink until you are instructed to do so.
Notes:
• PHMs are keyed for the socket where they can be installed and for their orientation in the socket.
• See http://www.lenovo.com/us/en/serverproven/ for a list of processors supported for your server. All
processors on the system board must have the same speed, number of cores, and frequency.
• If you are going to install one of the following processors, replace your heat sink with a performance heat
sink (part number: 01KP650 or 01KP651):
– Intel Xeon Platinum 8156 4C 105W 3.6 GHz processor
– Intel Xeon Gold 5122 4C 105W 3.6 GHz processor
– Intel Xeon Gold 5120T 14C 105W 2.2 GHz processor
– Intel Xeon Gold 6126T 12C 125W 2.6 GHz processor
– Intel Xeon Gold 6130T 16C 125W 2.1 GHz processor
– Intel Xeon Gold 6128 6C 115W 3.4 GHz processor
– Intel Xeon Gold 6138T 20C 125W 2.0 GHz processor
• Before you install a new PHM or replacement processor, update your system firmware to the latest level.
See “Firmware updates” on page 6.
• Installing an additional PHM can change the memory requirements for your system. See “DIMM
installation rules” on page 76 for a list of processor-to-memory relationships.
• Optional devices available for your system might have specific processor requirements. See the
documentation that comes with the optional device for information.
Before you install a PHM:
Note: The heat sink, processor, and processor retainer for your system might be different than those shown
in the illustrations.
1. Remove the existing PHM, if one is installed. See “Remove a processor and heat sink” on page 119.
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ThinkSystem SR530 Maintenance Manual
Note: Replacement processors come with both rectangular and square processor retainers. A
rectangular retainer comes attached to the processor. The square retainer can be discarded.
2. If you are replacing a heat sink, replace the processor retainer. Processor retainers should not be reused.
a. Remove the old processor retainer.
Figure 94. Removing a processor retainer
Note: When the processor is out of its retainer, hold the processor by the long edges to prevent
touching the contacts or the thermal grease, if it is applied.
With the processor-contact side up, flex the ends of the retainer down and away from the processor
to release the retaining clips; then, remove the processor from the retainer. Discard the old retainer.
b. Install a new processor retainer.
Figure 95. Installing a processor retainer
1) Position the processor on the new retainer so that the triangular marks align; then, insert the
unmarked end of the processor into the retainer.
Chapter 3. Hardware replacement procedures
123
2) Holding the inserted end of the processor in place, flex the opposite end of the retainer down
and away from the processor until you can press the processor under the clip on the retainer.
To prevent the processor from falling out of the retainer after it is inserted, keep the processorcontact side up and hold the processor-retainer assembly by the sides of the retainer.
3) If there is any old thermal grease on the processor, gently clean the top of the processor using
an alcohol cleaning pad.
Note: If you are applying new thermal grease on the top of the processor, make sure to do it
after the alcohol has fully evaporated.
3. If you are replacing a processor:
a. Remove the processor identification label from the heat sink and replace it with the new label that
comes with the replacement processor.
b. Apply new thermal grease (1/2-syringe, 0.65 g) to the top of the new processor. If you have cleaned
the top of the processor with an alcohol cleaning pad, make sure to apply the new thermal grease
after the alcohol has fully evaporated.
Attention: You should use blue thermal grease (part number 01KP765) when replacing the
processor if that grease is available in your country. If it is not available, use gray thermal grease (part
number 41Y9292).
Figure 96. Thermal grease application
1) Carefully place the processor and retainer on a flat surface with the processor-contact side
down.
2) Apply half a syringe of thermal grease, approximately 0.65 g, to the center of the processor top.
4. If you are replacing a heat sink, remove the processor identification label from the old heat sink and
place it on the new heat sink in the same location. The label is on the side of the heat sink closet to the
triangular alignment mark.
If you are unable to remove the label and place it on the new heat sink, or if the label is damaged during
transfer, write the processor serial number from the processor identification label on the new heat sink in
the same location as the label would be placed using a permanent marker.
5. Assemble the processor and heat sink, if these components are separate.
Notes:
• If you are replacing a processor, install the heat sink onto the processor and retainer while the
processor and retainer are in the shipping tray.
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• If you are replacing a heat sink, remove the heat sink from its shipping tray and place the processor
and retainer in the opposite half of the heat sink shipping tray with the processor-contact side down.
To prevent the processor from falling out of the retainer, hold the processor-retainer assembly by its
sides with the processor-contact side up until you turn it over to fit in the shipping tray.
Figure 97. Assembling a PHM in the shipping tray
a. Align the triangular marks on the processor retainer and the heat sink or align the triangular mark on
the processor retainer with the notched corner of the heat sink.
b. Insert the processor-retainer clips into the holes on the heat sink.
c. Press the retainer into place until the clips at all four corners engage.
Complete the following steps to install a PHM.
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Step 1.
Remove the processor socket cover, if one is installed on the processor socket, by placing your
fingers in the half-circles at each end of the cover and lifting it from the system board.
Step 2.
Install the processor-heat-sink module on the system board.
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Figure 98. Installing a PHM
a.
Align the triangular marks and guide pins on the processor socket with the PHM; then, insert
the PHM into the processor socket.
Attention: To prevent damage to components, make sure that you follow the indicated
tightening sequence.
b.
Fully tighten the Torx T30 captive fasteners in the installation sequence shown on the heat-sink
label. Tighten the screws until they stop; then, visually inspect to make sure that there is no
gap between the screw shoulder beneath the heat sink and the processor socket. (For
reference, the torque required for the nuts to fully tighten is 1.4 — 1.6 newton-meters, 12 — 14
inch-pounds).
After you install a PHM:
1. Complete the parts replacement. See “Complete the parts replacement” on page 137.
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System board replacement
Use this information to remove and install the system board.
Important: Before you return the system board, make sure that you install the CPU socket dust covers from
the new system board. To replace a CPU socket dust cover:
1. Take a dust cover from the CPU socket assembly on the new system board and orient it correctly above
the CPU socket assembly on the removed system board.
2. Gently press down the dust cover legs to the CPU socket assembly, pressing on the edges to avoid
damage to the socket pins. You might hear a click on the dust cover is securely attached.
3. Make sure that the dust cover is securely attached to the CPU socket assembly.
S017
CAUTION:
Hazardous moving fan blades nearby.
S012
CAUTION:
Hot surface nearby.
Remove the system board
Use this information to remove the system board.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before removing the system board:
1. Remove the top cover. See “Remove the top cover” on page 50.
2. Record where the cables are connected to the system board; then, disconnect them.
Attention: Disengage all latches, cable clips, release tabs, or locks on cable connectors beforehand.
Failing to release them before removing the cables will damage the cable connectors on the system
board. Any damage to the cable connectors may require replacing the system board.
3. Remove any of the following components that are installed on the system board and put them in a safe,
static-protective place. See the related topics in Chapter 3 “Hardware replacement procedures” on page
39.
• Air baffle
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127
• System fans
• Processor-heat-sink module (PHM)
Note: Do not disassemble the PHM.
• DIMMs
• CMOS battery
• PCIe adapters
• Riser assembly
• M.2 backplane
• LOM adapter
• TCM (for China only)
4. Pull out the power supplies a little bit. Ensure that they are disconnected from the system board.
To remove the system board, complete the following steps:
Watch the procedure. A video of the removal process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
Figure 99. System board removal
Step 1.
Remove the screws that secure the system board, and put the screws in a safe place.
Step 2.
Hold the blue lift handles on the system board, slightly pull the system board towards the front of
the server, and lift the system board upwards. Then, remove the system board from the server
carefully.
If you are instructed to return the old system board, follow all packaging instructions and use any packaging
materials that are provided.
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Important: Before you return the system board, make sure that you install the CPU socket dust covers from
the new system board. To replace a CPU socket dust cover:
1. Take a dust cover from the CPU socket assembly on the new system board and orient it correctly above
the CPU socket assembly on the removed system board.
2. Gently press down the dust cover legs to the CPU socket assembly, pressing on the edges to avoid
damage to the socket pins. You might hear a click on the dust cover is securely attached.
3. Make sure that the dust cover is securely attached to the CPU socket assembly.
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129
Install the system board
Use this information to install the system board.
“Read the
installation
Guidelines” on
page 39
“Power off
the server
for this task”
on page 10
“ATTENTION:
Static Sensitive Device
Ground package before opening”
on page 41
Before installing the system board, touch the static-protective package that contains the new system board
to any unpainted surface on the outside of the server. Then, take the new system board out of the package
and place it on a static-protective surface.
Watch the procedure. A video of the installation process is available:
• Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-AQrHuDWK6L3KtHWc6maY_O
• Youku: http://list.youku.com/albumlist/show/id_50437162
To install the system board, complete the following steps:
Figure 100. System board installation
Step 1.
Hold the blue lift handles on the system board carefully and align the holes in the system board with
the corresponding mounting studs on the chassis as shown. Then, slide the system board to the
rear of the server. Ensure that the rear connectors on the new system board are inserted into the
corresponding holes in the rear panel.
Step 2.
Install the screws to secure the system board.
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After installing the system board:
1. Push the power supplies into the bays until they click into place.
2. Install any components that you removed from the failing system board. See the related topics in
Chapter 3 “Hardware replacement procedures” on page 39.
3. Complete the parts replacement. See “Complete the parts replacement” on page 137.
4. Update the Universal Unique Identifier (UUID). See “Update the Universal Unique Identifier (UUID)” on
page 131.
5. Update the SMBIOS/DMI information. See “Update the DMI/SMBIOS data” on page 132.
6. Enable TPM/TCM. See “Enable TPM/TCM” on page 134.
7. Optionally, enable Secure Boot.
Update the Universal Unique Identifier (UUID)
The Universal Unique Identifier (UUID) must be updated when the system board is replaced. Use the Lenovo
XClarity Essentials OneCLI to update the UUID in the UEFI-based solution. Lenovo XClarity Essentials
OneCLI is an online tool that supports several operating systems; make sure that you download the version
for your operating system.
Notes: You can use Lenovo XClarity Provisioning Manager to update the UUID for the solution:
1. Start the solution and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface.
2. From the System Summary page, click Update VPD.
3. Update the UUID.
To download Lenovo XClarity Essentials OneCLI, go to the following site:
https://datacentersupport.lenovo.com/solutions/HT116433
Lenovo XClarity Essentials OneCLI sets the UUID in the Lenovo XClarity Controller. Select one of the
following methods to access the Lenovo XClarity Controller and set the UUID:
• Online from the target system, such as LAN or keyboard console style (KCS) access
• Remote access to the target system (LAN based)
Step 1.
Copy and unpack the OneCLI package, which also includes other required files, to the solution.
Make sure that you unpack the OneCLI and the required files to the same directory.
Step 2.
After you have OneCLI in place, use the following command syntax to set the UUID:
onecli config set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method]
Where:
<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following methods:
• Online authenticated LAN access, type the command:
Example that does not use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> --user <user_id>
--password <password>
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Example that uses the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
• Online KCS access (unauthenticated and user restricted):
You do not need to specify a value for access_method when you use this access method.
Example:
onecli config set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
Note: The KCS access method uses the IPMI/KCS interface, which requires that the IPMI
driver be installed.
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access Lenovo XClarity Controller
using the LAN from a client, the host and the xcc_external_ip address are required
parameters.
[−−imm xcc_user_id:xcc_password@xcc_external_ip]
or
[−−bmc xcc_user_id:xcc_password@xcc_external_ip]
Where:
xcc_external_ip
The BMC/IMM/XCC external LAN IP address. There is no default value. This parameter
is required.
xcc_user_id
The BMC/IMM/XCC account name (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: BMC, IMM, or XCC external LAN IP address, account name, and password are all
valid for this command.
Example that does use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
Step 3.
Restart the Lenovo XClarity Controller.
Step 4.
Restart the solution.
Update the DMI/SMBIOS data
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the
Lenovo XClarity Essentials OneCLI to update the DMI in the UEFI-based solution. Lenovo XClarity Essentials
OneCLI is an online tool that supports several operating systems; make sure that you download the version
for your operating system.
Notes: You can use Lenovo XClarity Provisioning Manager to update the asset tag for the solution:
1. Start the solution and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface.
2. From the System Summary page, click Update VPD.
3. Update the asset tag information.
To download Lenovo XClarity Essentials OneCLI, go to the following site:
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https://datacentersupport.lenovo.com/solutions/HT116433
Lenovo XClarity Essentials OneCLI sets the DMI in the Lenovo XClarity Controller. Select one of the following
methods to access the Lenovo XClarity Controller and set the DMI:
• Online from the target system, such as LAN or keyboard console style (KCS) access
• Remote access to the target system (LAN based)
Step 1.
After you haveLenovo XClarity Essentials OneCLI in place, type the following commands to set the
DMI:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method]
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method]
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method]
Where:
<m/t_model>
The solution machine type and model number. Type mtm xxxxyyy, where xxxx is the machine
type and yyy is the solution model number.
<s/n>
The serial number on the solution. Type sn zzzzzzz, where zzzzzzz is the serial number.
<asset_method>
The solution asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.
[access_method]
The access method that you select to use from the following methods:
• Online authenticated LAN access, type the command:
[−−imm xcc_user_id:xcc_password@xcc_internal_ip]
or
[−−bmc xcc_user_id:xcc_password@xcc_internal_ip]
Where:
xcc_internal_ip
The BMC/IMM/XCC internal LAN/USB IP address. The default value is 169.254.95.118.
xcc_user_id
The BMC/IMM/XCC account name (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Notes:
1. BMC, IMM, or XCC internal LAN/USB IP address, account name, and password are all
valid for this command.
2. If you do not specify any of these parameters, OneCLI will use the default values. When
the default values are used and OneCLI is unable to access the Lenovo XClarity
Controller using the online authenticated LAN access method, OneCLI will
automatically use the unauthenticated KCS access method.
Examples that do use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
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133
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Online KCS access (unauthenticated and user restricted): You do not need to specify a
value for access_method when you use this access method.
Note: The KCS access method uses the IPMI/KCS interface, which requires that the IPMI
driver be installed.
The following commands are examples of not using the user ID and password default
values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access Lenovo XClarity Controller
using the LAN from a client, the host and the xcc_external_ip address are required
parameters.
[−−imm xcc_user_id:xcc_password@xcc_external_ip]
or
[−−bmc xcc_user_id:xcc_password@xcc_external_ip]
Where:
xcc_external_ip
The BMC/IMM/XCC LAN IP address. There is no default value. This parameter is
required.
xcc_user_id
The BMC/IMM/XCC account (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: BMC, IMM, or XCC internal LAN/USB IP address, account name, and password are
all valid for this command.
Examples that do use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <xcc_ip>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <xcc_ip>
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host <xcc_ip>
Step 2.
Restart the solution.
Enable TPM/TCM
The server supports Trusted Platform Module (TPM), Version 1.2 or Version 2.0.
Note: For customers in the People’s Republic of China, integrated TPM is not supported. However,
customers in the People’s Republic of China can install a Trusted Cryptographic Module (TCM) adapter or a
TPM adapter (sometimes called a daughter card).
When a system board is replaced, you must make sure that the TPM/TCM policy is set correctly.
CAUTION:
Take special care when setting the TPM/TCM policy. If it is not set correctly, the system board can
become unusable.
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Set the TPM/TCM policy
By default, a replacement system board is shipped with the TPM/TCM policy set to undefined. You must
modify this setting to match the setting that was in place for the system board that is being replaced.
You can set the TPM/TCM policy from Lenovo XClarity Provisioning Manager.
Complete the following steps to set the TPM/TCM policy.
Step 1.
Start the server and when prompted, press F1 to display Lenovo XClarity Provisioning Manager.
Step 2.
If the power-on Administrator password is required, enter the password.
Step 3.
From the System Summary page, click Update VPD.
Step 4.
Set the policy to one of the following settings.
• TCM enabled - China only. Customers in the People’s Republic of China should choose this
setting if a TCM adapter is installed.
• NationZ TPM 2.0 enabled - China only. Customers in the People’s Republic of China should
choose this setting if a NationZ TPM 2.0 adapter is installed.
• TPM enabled - ROW. Customers outside of the People’s Republic of China should choose this
setting.
• Permanently disabled. Customers in the People’s Republic of China should use this setting if
no TPM or TCM adapter is installed.
Although the setting undefined is available as a policy setting, it should not be used.
Assert Physical Presence
Before you can assert Physical Presence, the Physical Presence Policy must be enabled. By default, the
Physical Presence Policy is enabled with a timeout of 30 minutes.
If the Physical Presence Policy is enabled, you can assert Physical Presence through the Lenovo XClarity
Controller or through hardware jumpers on the system board.
Notes: If the Physical Presence Policy has been disabled:
1. Set the hardware Physical Presence jumper on the system board to assert Physical Presence.
2. Enable the Physical Presence Policy using either F1 (UEFI Settings) or Lenovo XClarity Essentials
OneCLI.
Assert Physical Presence through the Lenovo XClarity Controller
Complete the following steps to assert Physical Presence through the Lenovo XClarity Controller:
1. Log in to the Lenovo XClarity Controller interface.
For information about logging in to the Lenovo XClarity Controller, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
2. Click BMC Configuration ➙ Security and verify that Physical Presence is set to assert.
Assert Physical Presence through the hardware
You can also assert hardware Physical Presence through the use of a jumper on the system board. For more
information about asserting hardware Physical Presence through the use of a jumper, see “System board
switches and jumpers” on page 23
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135
Set the TPM version
To set the TPM version, Physical Presence must be asserted.
For information about accessing the Lenovo XClarity Controller interface, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
To set the TPM version:
1. Download and install Lenovo XClarity Essentials OneCLI.
a. Go to http://datacentersupport.lenovo.com and navigate to the support page for your server.
b. Click Drivers & Software.
c. Navigate to the version of Lenovo XClarity Essentials OneCLI for your operating system and
download the package.
2. Run the following command to set the TPM version:
Note: You can change the TPM version from 1.2 to 2.0 and back again. However, you can toggle
between versions a maximum of 128 times.
To set the TPM version to version 2.0:
OneCli.exe config set TrustedComputingGroup.DeviceOperation "Update to TPM2.0 compliant"
-–bmc userid:password@ip_address
To set the TPM version to version 1.2:
OneCli.exe config set TrustedComputingGroup.DeviceOperation "Update to TPM1.2 compliant"
-–bmc userid:password@ip_address
where:
• <userid>:<password> are the credentials used to access the BMC (Lenovo XClarity Controller
interface) of your server. The default user ID is USERID, and the default password is PASSW0RD
(zero, not an uppercase o)
• <ip_address> is the IP address of the BMC.
For more information about the Lenovo XClarity Essentials OneCLI s e t command, see:
http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_set_command.html
3. Alternatively, you can use the following Advanced Settings Utility (ASU) commands:
To set the TPM version to version 2.0:
asu64 set TPMVersion.TPMVersion "Update to TPM2.0 compliant" --host <ip_address>
--user <userid> --password <password> --override
To set the TPM version to version 1.2:
asu64 set TPMVersion.TPMVersion "Update to TPM1.2 compliant" --host <ip_address>
--user <userid> --password <password> --override
where:
• <userid> and <password> are the credentials used to the BMC (Lenovo XClarity Controller interface)
of your server. The default user ID is USERID, and the default password is PASSW0RD (zero, not an
uppercase o)
• <ip_address> is the IP address of the BMC.
Enable UEFI Secure Boot
Optionally, you can enable UEFI Secure Boot.
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Physical Presence must be asserted if you are going to enable UEFI Secure Boot. See “Assert Physical
Presence” on page 135.
For information about accessing the Lenovo XClarity Controller interface, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
There are two methods available to enable UEFI Secure Boot:
• From Lenovo XClarity Provisioning Manager
To enable UEFI Secure Boot from Lenovo XClarity Provisioning Manager:
1. Start the server and when prompted, press F1 to display Lenovo XClarity Provisioning Manager.
2. If the power-on Administrator password is required, enter the password.
3. From the UEFI Setup page, click System Settings ➙ Security ➙ Secure Boot.
4. Enable Secure Boot and save the settings.
• From Lenovo XClarity Essentials OneCLI
To enable UEFI Secure Boot from Lenovo XClarity Essentials OneCLI:
1. Download and install Lenovo XClarity Essentials OneCLI.
To download Lenovo XClarity Essentials OneCLI, go to the following site:
https://datacentersupport.lenovo.com/solutions/HT116433
2. Run the following command to enable Secure Boot:
OneCli.exe config set SecureBootConfiguration.SecureBootSetting Enabled
--bmc <userid>:<password>@<ip_address>
--override
where:
– <userid>:<password> are the credentials used to access the BMC (Lenovo XClarity Controller
interface) of your server. The default user ID is USERID, and the default password is PASSW0RD
(zero, not an uppercase o)
– <ip_address> is the IP address of the BMC.
For more information about the Lenovo XClarity Essentials OneCLI s e t command, see:
http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_set_command.html
Complete the parts replacement
Use this information to complete the parts replacement.
To complete the parts replacement, do the following:
1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left
inside your server.
2. Properly route and secure the cables in the server. See “Internal cable routing” on page 26.
3. If you have removed the top cover, reinstall it. See “Install the top cover” on page 52.
4. Reconnect external cables and power cords to the server.
Attention: To avoid component damage, connect the power cords last.
5. Update the server configuration if necessary.
• Download and install the latest device drivers: http://datacentersupport.lenovo.com
• Update the system firmware. See “Firmware updates” on page 6.
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137
• Use the Lenovo XClarity Provisioning Manager to update the UEFI configuration. For more
information, see:
http://sysmgt.lenovofiles.com/help/topic/LXPM/UEFI_setup.html
• Use the Lenovo XClarity Provisioning Manager to configure the RAID if you have installed or removed
a hot-swap drive, a RAID adapter, or the M.2 backplane and M.2 drive. For more information, see:
http://sysmgt.lenovofiles.com/help/topic/LXPM/RAID_setup.html
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Chapter 4. Problem determination
Use the information in this section to isolate and resolve issues that you might encounter while using your
server.
Lenovo servers can be configured to automatically notify Lenovo Support if certain events are generated.
You can configure automatic notification, also known as Call Home, from management applications, such as
the Lenovo XClarity Administrator. If you configure automatic problem notification, Lenovo Support is
automatically alerted whenever a server encounters a potentially significant event.
To isolate a problem, you should typically begin with the event log of the application that is managing the
server:
• If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity
Administrator event log.
• If you are managing the server from the Chassis Management Module 2, begin with the Chassis
Management Module 2 event log.
• If you are using some other management application, begin with the Lenovo XClarity Controller event log.
Event logs
An alert is a message or other indication that signals an event or an impending event. Alerts are generated by
the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity
Controller Event Log. If the server is managed by the Chassis Management Module 2 or by the Lenovo
XClarity Administrator, alerts are automatically forwarded to those management applications.
Note: For a listing of events, including user actions that might need to be performed to recover from an
event, see the Messages and Codes Reference, which is available at:http://thinksystem.lenovofiles.com/help/
topic/7X07/pdf_files.html
Lenovo XClarity Administrator event log
If you are using Lenovo XClarity Administrator to manage server, network, and storage hardware, you can
view the events from all managed devices through the XClarity Administrator.
© Copyright Lenovo 2017, 2018
139
Figure 101. Lenovo XClarity Administrator event log
For more information about working with events from XClarity Administrator, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/events_vieweventlog.html
Lenovo XClarity Controller event log
The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors
that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and
component status. The Lenovo XClarity Controller provides various interfaces to systems management
software and to system administrators and users to enable remote management and control of a server.
The Lenovo XClarity Controller monitors all components of the server and posts events in the Lenovo
XClarity Controller event log.
Figure 102. Lenovo XClarity Controller event log
For more information about accessing the Lenovo XClarity Controller event log, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/event_log.html
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General problem determination procedures
Use the information in this section to resolve problems if the event log does not contain specific errors or the
server is inoperative.
If you are not sure about the cause of a problem and the power supplies are working correctly, complete the
following steps to attempt to resolve the problem:
1. Turn off the server.
2. Ensure that the server is cabled correctly.
3. Remove or disconnect the following devices, one at a time, until you find the failure. Turn on and
configure the server each time you remove or disconnect a device.
• Any external devices
• Surge-suppressor device (on the server)
• Printer, mouse, and non-Lenovo devices
• Each adapter
• Storage drives
• DIMMs until you reach the minimum configuration that is supported for the server
Note: The minimum configuration required for the server to start is one processor and one 8 GB DIMM.
4. Turn on the server.
If the problem is solved when you remove an adapter from the server, but the problem recurs when you
install the same adapter again, suspect the adapter. If the problem recurs when you replace the adapter with
a different one, try a different PCIe slot.
If the problem appears to be a networking problem and the server passes all system tests, suspect a network
cabling problem that is external to the server.
Resolving suspected power problems
Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power
distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an
overcurrent condition.
Complete the following steps to diagnose and resolve a suspected power problem.
Step 1.
Check the event log and resolve any errors related to the power.
Note: Start with the event log of the application that is managing the server. For more information
about event logs, see “Event logs” on page 139.
Step 2.
Check for short circuits, for example, if a loose screw is causing a short circuit on a circuit board.
Step 3.
Remove the adapters and disconnect the cables and power cords to all internal and external
devices until the server is at the minimum configuration that is required for the server to start. See
“Specifications” on page 2 to determine the minimum configuration for your server.
Step 4.
Reconnect all ac power cords and turn on the server. If the server starts successfully, reseat the
adapters and devices one at a time until the problem is isolated.
If the server does not start from the minimum configuration, replace the components in the minimum
configuration one at a time until the problem is isolated.
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Resolving suspected Ethernet controller problems
The method that you use to test the Ethernet controller depends on which operating system you are using.
See the operating-system documentation for information about Ethernet controllers, and see the Ethernet
controller device-driver readme file.
Complete the following steps to attempt to resolve suspected problems with the Ethernet controller.
Step 1.
Make sure that the correct device drivers, which come with the server are installed and that they
are at the latest level.
Step 2.
Make sure that the Ethernet cable is installed correctly.
• The cable must be securely attached at all connections. If the cable is attached but the problem
remains, try a different cable.
• If you set the Ethernet controller to operate at 100 Mbps or 1000 Mbps, you must use Category
5 cabling.
Step 3.
Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated
Ethernet controller manually to match the speed and duplex mode of the hub.
Step 4.
Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether
there is a problem with the connector, cable, or hub.
• The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub.
If the LED is off, there might be a defective connector or cable or a problem with the hub.
• The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives
data over the Ethernet network. If the Ethernet transmit/receive activity is off, make sure that the
hub and network are operating and that the correct device drivers are installed.
Step 5.
Check the LAN activity LED on the rear of the server. The LAN activity LED is lit when data is active
on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
Step 6.
Check for operating-system-specific causes of the problem, and also make sure that the operating
system drivers are installed correctly.
Step 7.
Make sure that the device drivers on the client and server are using the same protocol.
If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.
Troubleshooting by symptom
Use this information to find solutions to problems that have identifiable symptoms.
To use the symptom-based troubleshooting information in this section, complete the following steps:
1. Check the event log of the application that is managing the server and follow the suggested actions to
resolve any event codes.
• If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity
Administrator event log.
• If you are using some other management application, begin with the Lenovo XClarity Controller event
log.
For more information about event logs, see “Event logs” on page 139.
2. Review this section to find the symptoms that you are experiencing and follow the suggested actions to
resolve the issue.
3. If the problem persists, contact support (see “Contacting Support” on page 159).
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Power on and power off problems
Use this information to resolve issues when powering on or powering off the server.
•
“Embedded hypervisor is not in the boot list” on page 143
•
“The power button does not work (server does not start)” on page 143
•
“Server does not power on” on page 144
•
“Server does not power off” on page 144
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check http://www.lenovo.com/us/en/serverproven/ to validate that the embedded hypervisor device is
supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click Server Configuration ➙ Boot Options.
For information about accessing the management controller user interface, see the XClarity Controller
product documentation:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
5. Check http://datacentersupport.lenovo.com for any tech tips (service bulletins) related to the embedded
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
The power button does not work (server does not start)
Note: The power button will not function until approximately 1 to 3 minutes after the server has been
connected to ac power.
Complete the following steps until the problem is resolved:
1. Make sure that the power button on the server is working correctly:
a. Disconnect the server power cords.
b. Reconnect the server power cords.
c. Reseat the operator information panel cable, and then repeat steps a and b.
• If the server starts, reseat the operator information panel.
• If the problem remains, replace the operator information panel.
2. Make sure that:
• The power cords are correctly connected to the server and to a working electrical outlet.
• The LEDs on the power supply do not indicate a problem.
3. Reseat the power supplies.
4. Replace each power supply, restarting the server each time:
• DIMMs
• Power supplies
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5. If you just installed an optional device, remove it, and restart the server. If the server starts, you might
have installed more devices than the power supply supports.
Server does not power on
Complete the following steps until the problem is resolved:
1. Check the event log for any events related to the server not powering on.
2. Check for any LEDs that are flashing amber.
3. Check the power LED on the system board.
4. Reseat the power supply.
5. Replace the power supply.
Server does not power off
Complete the following steps until the problem is resolved:
1. Determine whether you are using an Advanced Configuration and Power Interface (ACPI) or a non-ACPI
operating system. If you are using a non-ACPI operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power button and holding it down for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power button does not work, disconnect the power cord for 20
seconds; then, reconnect the power cord and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system, suspect the system board.
Memory problems
Use this information to resolve issues related to memory.
•
“Displayed system memory less than installed physical memory” on page 144
•
“Multiple rows of DIMMs in a branch identified as failing” on page 145
Displayed system memory less than installed physical memory
Complete the following steps until the problem is resolved:
Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then,
wait 10 seconds before restarting the server.
1. Make sure that:
• No error LEDs are lit on the operator information panel.
• Memory mirrored channel does not account for the discrepancy.
• The DIMMs are seated correctly.
• You have installed the correct type of DIMMs.
• If you changed the DIMMs, you updated the memory configuration in the Setup utility.
• All banks of memory are enabled. The server might have automatically disabled a memory bank when
it detected a problem, or a memory bank might have been manually disabled.
• There is no memory mismatch when the server is at the minimum memory configuration.
2. Reseat the DIMMs, and then restart the server.
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3. Run memory diagnostics. When you start a server and press F1, the Lenovo XClarity Provisioning
Manager interface is displayed by default. You can perform memory diagnostics from this interface.
From the Diagnostic page, click Run Diagnostic ➙ Memory test.
4. Check the POST error log:
• If a DIMM was disabled by a systems-management interrupt (SMI), replace the DIMM.
• If a DIMM was disabled by the user or by POST, reseat the DIMM; then, run the Setup utility and
enable the DIMM.
5. Reseat the DIMM.
6. Restart the server.
Multiple rows of DIMMs in a branch identified as failing
1. Reseat the DIMMs; then, restart the server.
2. Remove the lowest-numbered DIMM pair of those that are identified and replace it with an identical
known good DIMM; then, restart the server. Repeat as necessary. If the failures continue after all
identified DIMMs are replaced, go to step 4.
3. Return the removed DIMMs, one at a time, to their original connectors, restarting the server after each
DIMM, until a DIMM fails. Replace each failing DIMM with an identical known good DIMM, restarting the
server after each DIMM replacement. Repeat step 3 until you have tested all removed DIMMs.
4. Replace the lowest-numbered DIMM of those identified; then, restart the server. Repeat as necessary.
5. Reverse the DIMMs between the channels (of the same processor), and then restart the server. If the
problem is related to a DIMM, replace the failing DIMM.
6. (Trained technician only) Replace the system board.
Hard disk drive problems
Use this information to resolve issues related to the hard disk drives.
•
“Server cannot recognize a hard drive” on page 145
•
“Multiple hard drives fail” on page 146
•
“Multiple hard drives are offline” on page 146
•
“A replacement hard disk drive does not rebuild” on page 146
•
“Green hard disk drive activity LED does not represent actual state of associated drive” on page 147
•
“Yellow hard disk drive status LED does not represent actual state of associated drive” on page 147
Server cannot recognize a hard drive
Complete the following steps until the problem is solved.
1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the drive, making sure that
the drive assembly connects to the hard disk drive backplane.
3. Observe the associated green hard disk drive activity LED and the yellow status LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the drive is recognized by the
controller and is working correctly. Run the diagnostics tests for the hard disk drives. When you start
a server and press F1, the Lenovo XClarity Provisioning Manager interface is displayed by default.
You can perform hard drive diagnostics from this interface. From the Diagnostic page, click Run
Diagnostic ➙ HDD test.
• If the green activity LED is flashing and the yellow status LED is flashing slowly, the drive is
recognized by the controller and is rebuilding.
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• If neither LED is lit or flashing, check the hard disk drive backplane.
• If the green activity LED is flashing and the yellow status LED is lit, replace the drive. If the activity of
the LEDs remains the same, go to step Hard disk drive problems. If the activity of the LEDs changes,
return to step 1.
4. Make sure that the hard disk drive backplane is correctly seated. When it is correctly seated, the drive
assemblies correctly connect to the backplane without bowing or causing movement of the backplane.
5. Reseat the backplane power cable and repeat steps 1 through 3.
6. Reseat the backplane signal cable and repeat steps 1 through 3.
7. Suspect the backplane signal cable or the backplane:
• Replace the affected backplane signal cable.
• Replace the affected backplane.
8. Run the diagnostics tests for the hard disk drives. When you start a server and press F1, the Lenovo
XClarity Provisioning Manager interface is displayed by default. You can perform hard drive diagnostics
from this interface. From the Diagnostic page, click Run Diagnostic ➙ HDD test.
Based on those tests:
• If the adapter passes the test but the drives are not recognized, replace the backplane signal cable
and run the tests again.
• Replace the backplane.
• If the adapter fails the test, disconnect the backplane signal cable from the adapter and run the tests
again.
• If the adapter fails the test, replace the adapter.
Multiple hard drives fail
Complete the following steps until the problem is solved:
• View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and
resolve those events.
• Make sure that the device drivers and firmware for the hard disk drive and server are at the latest level
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is
part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
Multiple hard drives are offline
Complete the following steps until the problem is solved:
• View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and
resolve those events.
• View the storage subsystem log for events related to the storage subsystem and resolve those events.
A replacement hard disk drive does not rebuild
Complete the following steps until the problem is solved:
1. Make sure that the hard disk drive is recognized by the adapter (the green hard disk drive activity LED is
flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct configuration parameters
and settings.
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Green hard disk drive activity LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. If the green hard disk drive activity LED does not flash when the drive is in use, run the diagnostics tests
for the hard disk drives. When you start a server and press F1, the Lenovo XClarity Provisioning Manager
interface is displayed by default. You can perform hard drive diagnostics from this interface. From the
Diagnostic page, click Run Diagnostic ➙ HDD test.
2. If the drive passes the test, replace the backplane.
3. If the drive fails the test, replace the drive.
Yellow hard disk drive status LED does not represent actual state of associated drive
Complete the following steps until the problem is solved:
1. Turn off the server.
2. Reseat the SAS/SATA adapter.
3. Reseat the backplane signal cable and backplane power cable.
4. Reseat the hard disk drive.
5. Power on the server and observe the activity of the hard disk drive LEDs.
Monitor and video problems
Use this information to solve problems related to a monitor or video.
•
“Incorrect characters are displayed” on page 147
•
“Screen is blank” on page 147
•
“Screen goes blank when you start some application programs” on page 148
•
“The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted.” on page 148
•
“The wrong characters appear on the screen” on page 148
Incorrect characters are displayed
Complete the following steps:
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See “Firmware
updates” on page 6.
Screen is blank
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it as a possible cause of
the problem: connect the monitor cable directly to the correct connector on the rear of the server.
2. The management controller remote presence function is disabled if you install an optional video adapter.
To use the management controller remote presence function, remove the optional video adapter.
3. If the server installed with the graphical adapters while turning on the server, the Lenovo logo displays
on the screen after approximately 3 minutes. This is normal operation while the system loads.
4. Make sure that:
• The server is turned on. If there is no power to the server.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are adjusted correctly.
5. Make sure that the correct server is controlling the monitor, if applicable.
6. Make sure that corrupted server firmware is not affecting the video; see “Firmware updates” on page 6.
7. Observe the LEDs on the system board; if the codes are changing, go to step 6.
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8. Replace the following components one at a time, in the order shown, restarting the server each time:
a. Monitor
b. Video adapter (if one is installed)
c. (Trained technician only) System board
Screen goes blank when you start some application programs
1. Make sure that:
• The application program is not setting a display mode that is higher than the capability of the monitor.
• You installed the necessary device drivers for the application.
The monitor has screen jitter, or the screen image is wavy, unreadable, rolling, or distorted.
1. If the monitor self-tests show that the monitor is working correctly, consider the location of the monitor.
Magnetic fields around other devices (such as transformers, appliances, fluorescents, and other
monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on the monitor.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance between the monitor and any
external diskette drive is at least 76 mm (3 in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each
time:
a. Monitor cable
b. Video adapter (if one is installed)
c. Monitor
d. (Trained technician only) System board
The wrong characters appear on the screen
Complete the following steps until the problem is solved:
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See “Firmware
updates” on page 6.
Keyboard, mouse, or USB-device problems
Use this information to solve problems related to a keyboard, mouse, or USB device.
•
“All or some keys on the keyboard do not work.” on page 148
•
“Mouse does not work.” on page 149
•
“USB-device does not work.” on page 149
All or some keys on the keyboard do not work.
1. Make sure that:
• The keyboard cable is securely connected.
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• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect the keyboard from the
hub and connect it directly to the server.
4. Replace the keyboard.
Mouse does not work.
1. Make sure that:
• The mouse cable is securely connected to the server.
• The mouse device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Setup utility.
2. If you are using a USB mouse and it is connected to a USB hub, disconnect the mouse from the hub and
connect it directly to the server.
3. Replace the mouse.
USB-device does not work.
1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in system setup.
Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface. Then, click System Settings ➙ Devices and I/O Ports ➙ USB Configuration.
3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the
server.
Optional-device problems
Use this information to solve problems related to optional devices.
•
“External USB device not recognized” on page 149
•
“PCIe adapter is not recognized or is not functioning” on page 149
•
“A Lenovo optional device that worked previously does not work now. ” on page 150
•
“A Lenovo optional device that was just installed does not work.” on page 150
•
“A Lenovo optional device that worked previously does not work now. ” on page 150
External USB device not recognized
Complete the following steps until the problem is resolved:
1. Make sure that the proper drivers are installed on the compute node. See the product documentation for
the USB device for information about device drivers.
2. Use the Setup utility to make sure that the device is configured correctly.
3. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it
directly into the USB port on the front of the compute node.
PCIe adapter is not recognized or is not functioning
Complete the following steps until the problem is resolved:
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1. Check the event log and resolve any issues related to the device.
2. Validate that the device is supported for the server (see http://www.lenovo.com/us/en/serverproven/).
3. Make sure that the adapter is installed in a correct slot.
4. Make sure that the proper device drivers are installed for the device.
5. Resolve any resource conflicts if running legacy mode (UEFI).
6. Check http://datacentersupport.lenovo.com for any tech tips (also known as retain tips or service
bulletins) that might be related to the adapter.
7. Ensure any adapter external connections are correct and that the connectors are not physically
damaged.
Insufficient PCIe resources are detected.
If you see an error message stating “Insufficient PCI Resources Detected,” complete the following steps until
the problem is resolved:
1. Remove one of the PCIe adapters.
2. Restart the system and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface.
3. Click UEFI Setup ➙ System Settings ➙ Devices and I/O Ports ➙ MM Config Base; then, modify the
setting to the lower memory capacity. For example, modify 3 GB to 2 GB or modify 2 GB to 1 GB.
4. Save the settings and restart the system.
5. The action for this step will differ based on whether or not the reboot is successful.
• If the reboot is successful, shut down the solution and reinstall the PCIe card you removed.
• If the reboot failed, repeat step 2 to step 5.
A Lenovo optional device that was just installed does not work.
1. Make sure that:
• The device is supported for the server (see http://www.lenovo.com/us/en/serverproven/).
• You followed the installation instructions that came with the device and the device is installed
correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in system setup. When you start a server and press F1 to
display the system setup interface. Whenever memory or any other device is changed, you must
update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
A Lenovo optional device that worked previously does not work now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the device.
3. If the failing device is a SCSI device, make sure that:
• The cables for all external SCSI devices are connected correctly.
• The last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly.
• Any external SCSI device is turned on. You must turn on an external SCSI device before you turn on
the server.
4. Reseat the failing device.
5. Replace the failing device.
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Serial-device problems
Use this information to solve problems with serial ports or devices.
•
“Number of displayed serial ports is less than the number of installed serial ports” on page 151
•
“Serial device does not work” on page 151
Number of displayed serial ports is less than the number of installed serial ports
Complete the following steps until the problem is solved.
1. Make sure that:
• Each port is assigned a unique address in the Setup utility and none of the serial ports is disabled.
• The serial-port adapter (if one is present) is seated correctly
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
Serial device does not work
1. Make sure that:
• The device is compatible with the server.
• The serial port is enabled and is assigned a unique address.
• The device is connected to the correct connector.
2. Reseat the following components:
a. Failing serial device.
b. Serial cable.
3. Replace the following components:
a. Failing serial device.
b. Serial cable.
4. (Trained technician only) Replace the system board.
Intermittent problems
Use this information to solve intermittent problems.
•
“Intermittent external device problems” on page 151
•
“Intermittent KVM problems” on page 152
•
“Intermittent unexpected reboots” on page 152
Intermittent external device problems
Complete the following steps until the problem is solved.
1. Make sure that the correct device drivers are installed. See the manufacturer's website for
documentation.
2. For a USB device:
a. Make sure that the device is configured correctly.
Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface. Then, click System Settings ➙ Devices and I/O Ports ➙ USB Configuration.
b. Connect the device to another port. If using a USB hub, remove the hub and connect the device
directly to the compute node. Make sure that the device is configured correctly for the port.
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Intermittent KVM problems
Complete the following steps until the problem is solved.
Video problems:
1. Make sure that all cables and the console breakout cable are properly connected and secure.
2. Make sure that the monitor is working properly by testing it on another compute node.
3. Test the console breakout cable on a working compute node to ensure that it is operating properly.
Replace the console breakout cable if it is defective.
Keyboard problems:
Make sure that all cables and the console breakout cable are properly connected and secure.
Mouse problems:
Make sure that all cables and the console breakout cable are properly connected and secure.
Intermittent unexpected reboots
Note: Some correctable errors require that the server reboot so that it can disable a device, such as a
memory DIMM or a processor to allow the machine to boot up properly.
1. If the reset occurs during POST and the POST watchdog timer is enabled, make sure that sufficient time
is allowed in the watchdog timeout value (POST Watchdog Timer).
To check the POST watchdog time, restart the server and press F1 to display the Lenovo XClarity
Provisioning Manager system setup interface. Then, click BMC Settings ➙ POST Watchdog Timer.
2. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities,
such as the Automatic Server Restart IPMI Application for Windows, or any ASR devices that are
installed.
3. See the management controller event log to check for an event code that indicates a reboot. See “Event
logs” on page 139 for information about viewing the event log.
Power problems
Use this information to resolve issues related to power.
System error LED is on and event log "Power supply has lost input" is displayed
To resolve the problem, ensure that:
1. The power supply is properly connected to a power cord.
2. The power cord is connected to a properly grounded electrical outlet for the server.
Network problems
Use this information to resolve issues related to networking.
•
“Cannot wake server using Wake on LAN” on page 152
•
“Could not log in using LDAP account with SSL enabled” on page 153
Cannot wake server using Wake on LAN
Complete the following steps until the problem is resolved:
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1. If you are using the dual-port network adapter and the server is connected to the network using Ethernet
5 connector, check the system-error log or IMM2 system event log (see “Event logs” on page 139),
make sure:
a. The room temperature is not too high (see “Specifications” on page 2).
b. The air vents are not blocked.
c. The air baffle is installed securely.
2. Reseat the dual-port network adapter.
3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
4. If the problem still remains, replace the dual-port network adapter.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Observable problems
Use this information to solve observable problems.
•
“Server hangs during the UEFI boot process” on page 153
•
“The server immediately displays the POST Event Viewer when it is turned on” on page 153
•
“Server is unresponsive (POST is complete and operating system is running)” on page 154
•
“Server is unresponsive (cannot press F1 to start System Setup)” on page 154
•
“Voltage planar fault is displayed in the event log” on page 155
•
“Unusual smell” on page 155
•
“Server seems to be running hot” on page 155
•
“Cracked parts or cracked chassis” on page 155
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
https://datacentersupport.lenovo.com/us/en/solutions/ht506118
If legacy Option ROMs must be used, do not set slot Option ROMs to Legacy on the Devices and I/O Ports
menu. Instead, set slot Option ROMs to Auto (the default setting), and set the System Boot Mode to Legacy
Mode. Legacy option ROMs will be invoked shortly before the system boots.
The server immediately displays the POST Event Viewer when it is turned on
Complete the following steps until the problem is solved.
1. Correct any errors that are indicated by the light path diagnostics LEDs.
Chapter 4. Problem determination
153
2. Make sure that the server supports all the processors and that the processors match in speed and
cache size.
You can view processor details from system setup.
To determine if the processor is supported for the server, see http://www.lenovo.com/us/en/serverproven/
.
3. (Trained technician only) Make sure that processor 1 is seated correctly
4. (Trained technician only) Remove processor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting the server each time:
a. (Trained technician only) Processor
b. (Trained technician only) System board
Server is unresponsive (POST is complete and operating system is running)
Complete the following steps until the problem is solved.
• If you are in the same location as the compute node, complete the following steps:
1. If you are using a KVM connection, make sure that the connection is operating correctly. Otherwise,
make sure that the keyboard and mouse are operating correctly.
2. If possible, log in to the compute node and verify that all applications are running (no applications are
hung).
3. Restart the compute node.
4. If the problem remains, make sure that any new software has been installed and configured correctly.
5. Contact your place of purchase of the software or your software provider.
• If you are accessing the compute node from a remote location, complete the following steps:
1. Make sure that all applications are running (no applications are hung).
2. Attempt to log out of the system and log back in.
3. Validate the network access by pinging or running a trace route to the compute node from a
command line.
a. If you are unable to get a response during a ping test, attempt to ping another compute node in
the enclosure to determine whether it is a connection problem or compute node problem.
b. Run a trace route to determine where the connection breaks down. Attempt to resolve a
connection issue with either the VPN or the point at which the connection breaks down.
4. Restart the compute node remotely through the management interface.
5. If the problem remains, verify that any new software has been installed and configured correctly.
6. Contact your place of purchase of the software or your software provider.
Server is unresponsive (cannot press F1 to start System Setup)
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the server to fail POST (the power-on self-test).
If this occurs, the server responds in either of the following ways:
• The server restarts automatically and attempts POST again.
• The server hangs, and you must manually restart the server for the server to attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the server to reverts to the default
UEFI configuration and starts System Setup so that you can make the necessary corrections to the
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configuration and restart the server. If the server is unable to successfully complete POST with the default
configuration, there might be a problem with the system board.
You can specify the number of consecutive restart attempts in System Setup. Restart the server and press
F1 to display the Lenovo XClarity Provisioning Manager system setup interface. Then, click System Settings
➙ Recovery and RAS ➙ POST Attempts ➙ POST Attempts Limit. Available options are 3, 6, 9, and
disable.
Voltage planar fault is displayed in the event log
Complete the following steps until the problem is solved.
1. Revert the system to the minimum configuration. See “Specifications” on page 2 for the minimally
required number of processors and DIMMs.
2. Restart the system.
• If the system restarts, add each of the items that you removed one at a time, restarting the system
each time, until the error occurs. Replace the item for which the error occurs.
• If the system does not restart, suspect the system board.
Unusual smell
Complete the following steps until the problem is solved.
1. An unusual smell might be coming from newly installed equipment.
2. If the problem remains, contact Lenovo Support.
Server seems to be running hot
Complete the following steps until the problem is solved.
Multiple compute nodes or chassis:
1. Make sure that the room temperature is within the specified range (see “Specifications” on page 2).
2. Check the management processor event log for rising temperature events. If there are no events, the
compute node is running within normal operating temperatures. Note that you can expect some
variation in temperature.
Cracked parts or cracked chassis
Contact Lenovo Support.
Software problems
Use this information to solve software problems.
1. To determine whether the problem is caused by the software, make sure that:
• The server has the minimum memory that is needed to use the software. For memory requirements,
see the information that comes with the software.
Note: If you have just installed an adapter or memory, the server might have a memory-address
conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you receive any error messages while you use the software, see the information that comes with the
software for a description of the messages and suggested solutions to the problem.
3. Contact your place of purchase of the software.
Chapter 4. Problem determination
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about Lenovo products, you
will find a wide variety of sources available from Lenovo to assist you.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support are available at:
http://datacentersupport.lenovo.com
Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for ThinkSystem.
Before you call
Before you call, there are several steps that you can take to try and solve the problem yourself. If you decide
that you do need to call for assistance, gather the information that will be needed by the service technician to
more quickly resolve your problem.
Attempt to resolve the problem yourself
You can solve many problems without outside assistance by following the troubleshooting procedures that
Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.
You can find the product documentation for your ThinkSystem products at the following location:
http://thinksystem.lenovofiles.com/help/index.jsp
You can take these steps to try to solve the problem yourself:
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/us/en/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to http://datacentersupport.lenovo.com and check for information to help you solve the problem.
– Check the Lenovo forums at https://forums.lenovo.com/t5/Datacenter-Systems/ct-p/sv_eg to see if
someone else has encountered a similar problem.
You can solve many problems without outside assistance by following the troubleshooting procedures that
Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
© Copyright Lenovo 2017, 2018
157
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.
Gathering information needed to call Support
If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call. You can also see http://
datacentersupport.lenovo.com/warrantylookup for more information about your product warranty.
Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service for
which you might have contracted.
• Hardware and Software Maintenance agreement contract numbers, if applicable
• Machine type number (Lenovo 4-digit machine identifier)
• Model number
• Serial number
• Current system UEFI and firmware levels
• Other pertinent information such as error messages and logs
As an alternative to calling Lenovo Support, you can go to https://www-947.ibm.com/support/servicerequest/
Home.action to submit an Electronic Service Request. Submitting an Electronic Service Request will start the
process of determining a solution to your problem by making the pertinent information available to the
service technicians. The Lenovo service technicians can start working on your solution as soon as you have
completed and submitted an Electronic Service Request.
Collecting service data
To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need
collect service data that can be used for further analysis. Service data includes information such as event
logs and hardware inventory.
Service data can be collected through the following tools:
• Lenovo XClarity Provisioning Manager
Use the Collect Service Data function of Lenovo XClarity Provisioning Manager to collect system service
data. You can collect existing system log data or run a new diagnostic to collect new data.
• Lenovo XClarity Controller
You can use the Lenovo XClarity Controller web interface or the CLI to collect service data for the server.
The file can be saved and sent to Lenovo Support.
– For more information about using the web interface to collect service data, see http://
sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
servicesandsupport.html.
– For more information about using the CLI to collect service data, see http://sysmgt.lenovofiles.com/help/
topic/com.lenovo.systems.management.xcc.doc/nn1ia_r_ffdccommand.html.
• Lenovo XClarity Administrator
Lenovo XClarity Administrator can be set up to collect and send diagnostic files automatically to Lenovo
Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed
endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another
service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and
send diagnostic files to the Lenovo Support Center.
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You can find more information about setting up automatic problem notification within the Lenovo XClarity
Administrator at http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html.
• Lenovo XClarity Essentials OneCLI
Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both inband and out-of-band. When running in-band within the host operating system on the server, OneCLI can
collect information about the operating system, such as the operating system event log, in addition to the
hardware service data.
To obtain service data, you can run the g e t i n f o r command. For more information about running the
g e t i n f o r , see http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_getinfor_command.html.
Contacting Support
You can contact Support to obtain help for your issue.
You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service
provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/
serviceprovider and use filter searching for different countries. For Lenovo support telephone numbers, see
https://datacentersupport.lenovo.com/supportphonelist. In the U.S. and Canada, call 1-800-426-7378.
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
China product support
To contact product support in China, go to:
http://support.lenovo.com.cn/lenovo/wsi/es/ThinkSystem.html
You can also call 400-106-8888 for product support. The call support is available Monday through Friday,
from 9 a.m. to 6 p.m.
Taiwan product support
To contact product support for Taiwan, call 0800–016–888. The call support is available 24 hours a day, 7
days a week.
Appendix A. Getting help and technical assistance
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document is not an offer and does not provide a license under any patents
or patent applications. You can send inquiries in writing to the following:
Lenovo (United States), Inc.
1009 Think Place
Morrisville, NC 27560
U.S.A.
Attention: Lenovo VP of Intellectual Property
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
© Copyright Lenovo 2017, 2018
161
Trademarks
Lenovo, the Lenovo logo, and ThinkSystem are trademarks of Lenovo in the United States, other countries,
or both.
Intel and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft and Windows are trademarks of the Microsoft group of companies.
Linux is a registered trademark of Linus Torvalds.
Other company, product, or service names may be trademarks or service marks of others.
Important notes
Processor speed indicates the internal clock speed of the processor; other factors also affect application
performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.
When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and
GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and
population of all hard-disk-drive bays with the largest currently supported drives that are available from
Lenovo.
Maximum memory might require replacement of the standard memory with an optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a
solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device
that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official
Published Specifications for the device.
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the
non-Lenovo products is provided by the third party, not Lenovo.
Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.
Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature might pose a risk to the
device that is described in this document.
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Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature or
moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous
contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts
on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
Table 20. Limits for particulates and gases
Contaminant
Particulate
Limits
• The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV
9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using highefficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous
• Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days
1
ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by
Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
2
The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.
3
ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.
Telecommunication regulatory statement
This product may not be certified in your country for connection by any means whatsoever to interfaces of
public telecommunications networks. Further certification may be required by law prior to making any such
connection. Contact a Lenovo representative or reseller for any questions.
Electronic emission notices
When you attach a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices that are supplied with the monitor.
Additional electronic emissions notices are available at:
http://thinksystem.lenovofiles.com/help/index.jsp
Appendix B. Notices
163
Taiwan BSMI RoHS declaration
Taiwan import and export contact information
Contacts are available for Taiwan import and export information.
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Index
A
E
air baffle
removing 53
replacing 53, 55
assert
physical presence
enable
TPM 134
Ethernet
controller
troubleshooting 142
Ethernet controller problems
solving 142
event logs 139
135
B
backplane for eight 2.5-inch hot-swap drives
removing 65
replacing 66
backplane for four 3.5-inch hot-swap drives
removing 63
replacing 64
backplanes 31
C
cable routing
front I/O assembly 29
RAID super capacitor module 30
VGA connector 27
cable routing for the server model with eight 2.5-inch hotswap drives 31
cable routing for the server model with four 3.5-inch hotswap drives 32
cable routing for the server model with four 3.5-inch
simple-swap drives 33
CMOS battery
install 85
remove 83
replacing 83
collecting service data 158
completing
parts replacement 137
configuring
LAN over USB manually 9
contamination, particulate and gaseous 162
cover
installing 52
removing 50
replacing 50
CPU
installing 122
removing 119
replacing 119
creating a personalized support web page 157
custom support web page 157
D
devices, static-sensitive
handling 41
DIMM
removing 75
replacing 75
DIMM installation order 76
DIMM installation rules 76
DIMM, install 81
© Copyright Lenovo 2017, 2018
F
firmware updates 6
front I/O assembly
installing 62
removing 61
replacing 61
G
gaseous contamination 162
general problem determination procedures
Getting help 157
guidelines
options installation 39
system reliability 40
141
H
handling static-sensitive devices 41
hard disk drive
installing 70
replacing 69
hard disk drive problems 145
hard disk drives
removing 69
hardware service and support telephone numbers
heat sink
installing 122
removing 119
replacing 119
help 157
hot-swap drive
installing 70
replacing 69
hot-swap drive backplane
replacing 63
hot-swap drives
removing 69
hot-swap power supply
remove 89
replacing 89
hot-swap power supply, install 95
159
I
important notices 162
install
CMOS battery 85
hot-swap power supply
installation
guidelines 39
95
165
installation guidelines 39
installing
CPU 122
DIMM 81
front I/O assembly 62
hard disk drive 70
heat sink 122
hot-swap drive 70
LOM adapter 118
microprocessor 122
microprocessor heat sink module 122
PCIe adapter 102
PHM 122
processor 122
processor-heat-sink module 122
rack latches 44
riser card 105
security bezel 48
serial port module 115
simple-swap drive 74
system board 130
system fan 60
TCM/TPM adapter 87
top cover 52
insufficient PCIe resource
solving 149
intermittent problems 151
internal cable routing 26
introduction 1
K
keyboard problems
148
L
LAN over USB
configuring manually 9
Windows driver installation
LOM adapter
installing 118
removing 117
replacing 117
9
M
M.2 backplane and M.2 drive
installing 110
removing 107
replacing 107
memory
problems 144
memory modules
removal 75
microprocessor
installing 122
removing 119
replacing 119
microprocessor heat sink module
installing 122
removing 119
replacing 119
monitor problems 147
mouse problems 148
N
network
problems
166
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ThinkSystem SR530 Maintenance Manual
notes, important
notices 161
162
O
observable problems 153
operator information panel 13
optional-device problems 149
P
particulate contamination 162
parts list 34
parts replacement, completing 137
PCIe
troubleshooting 149
PCIe adapter
installing 102
removing 101
replacing 101
PHM
installing 122
removing 119
replacing 119
physical presence 135
power
problems 152
power cords 37
power off the server 10
power on the server 10
power problems 141
problem determination 139
problems
Ethernet controller 142
hard disk drive 145
intermittent 151
keyboard 148
memory 144
monitor 147
mouse 148
network 152
observable 153
optional devices 149
PCIe 149
power 141, 152
power on and power off 143
serial-device 151
software 155
USB device 148
video 147
processor
installing 122
removing 119
replacing 119
processor heat sink module
replacing 119
processor-heat-sink module
installing 122
removing 119
R
rack latches
installing 44
removing 42
replacing 42
RAID super capacitor module
removing 56
replacing 56–57
rear view 15
remove
CMOS battery 83
hot-swap power supply 89
removing
air baffle 53
backplane for eight 2.5-inch hot-swap drives 65
backplane for four 3.5-inch hot-swap drives 63
CPU 119
DIMMs 75
front I/O assembly 61
hard disk drive 69
heat sink 119
hot-swap drive 69
LOM adapter 117
microprocessor 119
microprocessor heat sink module 119
PCIe adapter 101
PHM 119
processor 119
processor-heat-sink module 119
rack latches 42
RAID super capacitor module 56
riser card 103
security bezel 46
serial port module 113
simple-swap drive 72
simple-swap drive backplate assembly 67
system board 127
system fan 58
TCM/TPM adapter 86
top cover 50
removing, memory modules 75
replacing
air baffle 53, 55
backplane for eight 2.5-inch hot-swap drives 66
backplane for four 3.5-inch hot-swap drives 64
CMOS battery 83
CPU 119
front I/O assembly 61
hard disk drive 69
heat sink 119
hot-swap drive 69
hot-swap drive backplane 63
hot-swap power supply 89
LOM adapter 117
M.2 module 107
memory module 75
microprocessor 119
microprocessor heat sink module 119
PCIe adapter 101
PHM 119
processor 119
processor heat sink module 119
rack latches 42
RAID super capacitor module 56–57
riser card 103
security bezel 46
serial port module 113
simple-swap drive 72
simple-swap drive backplate assembly 67–68
system board 127
system fan 58
TCM/TPM adapter 86
top cover 50
retainer on M.2 backplane
adjustment 109
riser card
installing 105
removing 103
replacing 103
© Copyright Lenovo 2017, 2018
S
safety iii
safety inspection checklist iv
Secure Boot 136
security advisories 10
security bezel
installing 48
removing 46
replacing 46
serial port module
installing 115
removing 113
replacing 113
serial-device problems 151
server components 11
server power on or power off problems 143
service and support
before you call 157
hardware 159
software 159
service data 158
simple-swap drive
installing 74
replacing 72
simple-swap drive backplate assembly
removing 67
replacing 67–68
simple-swap drives
removing 72
software problems 155
software service and support telephone numbers
solving
Ethernet controller problems 142
insufficient PCIe resource 149
solving power problems 141
specifications 2
static-sensitive devices
handling 41
support web page, custom 157
system board
installing 130
removing 127
replacing 127
system board components 21
system board LEDs 25
system board switches and jumpers 23
system fan
installing 60
removing 58
replacing 58
system reliability guidelines 40
159
T
Taiwan BSMI RoHS declaration 164
Taiwan import and export contact information 164
TCM 134
TCM policy 135
TCM/TPM adapter
installing 87
removing 86
replacing 86
tech tips 10
telecommunication regulatory statement 163
telephone numbers 159
top cover
installing 52
removing 50
replacing 50
TPM 134
TPM 1.2 136
TPM 2.0 136
167
TPM policy 135
TPM version 136
trademarks 162
troubleshooting 147, 149, 155
by symptom 142
hard disk drive problems 145
intermittent problems 151
keyboard problems 148
memory problems 144
mouse problems 148
network problems 152
observable problems 153
power on and power off problems 143
power problems 152
serial-device problems 151
symptoms-based troubleshooting 142
USB-device problems 148
video 147
Trusted Cryptographic Module 134
Trusted Platform Module 134
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U
UEFI Secure Boot 136
update firmware 6
updating
DMI/SMBIOS 132
Universal Unique Identifier (UUID)
USB-device problems 148
V
video problems
147
W
Windows driver, LAN over USB
working inside the server
power on 41
9
131
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