INSTALLATION MANUAL
TRUE
manufacturing co., inc.
undercounter and worktop freezers
CONGRATULATIONS!
You have just purchased the finest commercial freezer available.
You can expect many years of trouble-free operation.
TABLE OF CONTENTS
SAFETY INFORMATION
Safety Precautions 1
Proper Disposal, Connecting Electricity, & Adapter Plugs 2
TUC-27F
INSTALLATION
Ownership, Uncrating & How to Connect to Electricity 3
Wire Gauge Chart 4
Locating and Leveling 5
Installation of Legs or Castors 6
SETUP
Standard Accessories 7
TUC-48F-D-4
OPERATION
Startup 9
Mechanical Temperature Controls Sequence of Operation 10
Electronic Temperature Controls Sequence of Operation 16
MAINTENANCE, CARE, CLEANING
Cleaning Condenser Coil 26
Important Warranty Information 26
Stainless Steel Equipment Care and Cleaning 27
TWT-44F
WARRANTY
Warranty 28
TWT-67F
INSTALLATION MANUAL
UNDERCOUNTER & WORKTOP FREEZERS
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471
Web: www.truemfg.com
TRUE
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undercounter and worktop freezers
NOTICE TO CUSTOMER
Loss or spoilage of products in your refrigerator/
freezer is not covered by warranty. In addition to
following recommended installation procedures
you must run the refrigerator/freezer 24 hours
prior to usage.
SAFETY INFORMATION
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best
quality materials available. Your TRUE cooler when properly maintained will give you many years of trouble-free service.
WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
TO LOCATE REFRIGERANT TYPE, SEE SERIAL LABEL INSIDE CABINET. This cabinet may contain fluorinated greenhouse
gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).
FOR HYDROCARBON REFRIGERATION ONLY (R-290) SEE BELOW:
•DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not
puncture refrigerant tubing.
•DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture
refrigerant tubing.
•CAUTION - Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to service
this product. All safety precautions must be followed.
•CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.
•CAUTION - Risk of fire or explosion due to puncture of refrigerant tubing; follow handling instructions carefully. Flammable refrigerant
used.
•
CAUTION - Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for building-in.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be
followed, including the following:
• This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
• Do not touch the cold surfaces in the freezer compartment
when hands are damp or wet. Skin may stick to these
extremely cold surfaces.
• Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Do not store
explosive substances such as aerosol cans with a flammable
propellant in this appliance.
1
•
Keep fingers out of the “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small; be careful closing doors when children are in the area.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does not
remove power to the light circuit, perimeter heaters, or
evaporator fans.
NOTE: We strongly recommend that any servicing be preformed
by a qualified technician.
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DANGER!
RISK OF CHILD
ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous… even if they
will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD
REFRIGERATOR OR FREEZER:
• Take off the doors.
•
Leave the shelves in place so that children may not easily climb
inside.
APPLIANCE DISPOSAL
When recycling appliance please make sure that the refrigerants are
handled according to local and national codes, requirements and
regulations.
REFRIGERANT DISPOSAL
Your old refrigerator may have a cooling system that uses “Ozone
Depleting” chemicals. If you are throwing away your old refrigerator,
make sure the refrigerant is removed for proper disposal by a qualified service technician. If you intentionally release any refrigerants you
can be subject to fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
WARNING!
HOW TO CONNECT ELECTRICITY
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE GROUND PRONG FROM THE POWER
CORD. FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
The power cord from this appliance is equipped with a grounding
plug which minimizes the possibility of electric shock hazard.
Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded
wall outlet.
The refrigerator should always be plugged into it’s own individual
electrical circuit, which has a voltage rating that matches the rating
plate.
This provides the best performance and also prevents overloading
building wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord. Always
grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become
frayed or otherwise damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at either end.
When removing the refrigerator away from the wall, be careful not
to roll over or damage the power cord.
If supply power cord is damaged it should be replaced with original
equipment manufacture parts. To avoid hazard this should be done
by a qualified service technician.
NEVER USE AN EXTENSION CORD! TRUE will not warranty any refrigerator that has been connected to an extension cord.
USE OF ADAPTER PLUGS
REPLACEMENT PARTS
NEVER USE AN ADAPTER PLUG! Because of potential safety
hazards under certain conditions, we strongly recommend against the
use of an adapter plug.
• Component parts shall be replaced with like components.
• Servicing shall be done by authorized service personnel, to
minimize the risk of possible ignition due to incorrect parts or
improper service.
The incoming power source to the cabinet including any adapters
used must have the adequate power available and must be properly
grounded. Only adapters listed with UL should be used.
• Lamps must be replaced by identical lamps only.
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
NORTH AMERICA USE ONLY!
NEMA plugs
TRUE uses these types of plugs. If you do not have the right outlet
have a certified electrician install the correct power source.
NOTE: International plug configurations vary by voltage and country.
115/60/1
NEMA-5-15R
115/208-230/1
NEMA-14-20R
115/60/1
NEMA-5-20R
208-230/60/1
NEMA-6-15R
2
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INSTALLATION
OWNERSHIP
To ensure that your unit works properly from the first day, it must
be installed properly. We highly recommend a trained refrigeration
mechanic and electrician install your TRUE equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for
freight damage. If damage is discovered, immediately file a claim with
the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
UNCRATING
TOOLS REQUIRED
• Adjustable Wrench
• Phillips Screwdriver
•Level
The following procedure is recommended for uncrating the unit:
ELECTRIC INSTALLATION & SAFETY
INFORMATION
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
• Lamps must be replaced by identical lamps only.
• Appliance tested according to the climate classes 5 and 7
temperature and relative humidity.
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a power supply, check the
incoming voltage with a voltmeter. If anything less than 100% of
the rated voltage for operation is noted, correct immediately.
B. All units are equipped with a service cord, and must be
powered at proper operating voltage at all times. Refer to
cabinet data plate for this voltage.
TRUE RECOMMENDS THAT A SOLE USE CIRCUIT BE
DEDICATED FOR THE UNIT.
A. Remove the outer packaging, (cardboard and bubbles or
Styrofoam corners and clear plastic). Inspect for concealed
damage. Again, immediately file a claim with the freight carrier
if there is damage.
WARNING: Compressor warranties are void if compressor burns
out due to low voltage.
B. Move your unit as close to the final location as possible before
removing the wooden skid.
WARNING: Do not use electrical appliances inside the food storage compartments of the appliances unless they are of the type
recommended by the manufacturer.
C. Remove door bracket on swinging glass door models (see
image 1-2). Do not throw the bracket or blocks away. For
future cabinet movement the bracket and blocks will need to
be installed so the glass door does not receive any damage.
(See image for bracket and shipping block removal)
NOTE: KEYS FOR COOLERS WITH DOOR LOCKS
ARE LOCATED IN WARRANTY PACKETS.
1
3
2
WARNING: Power supply cord ground should not be removed!
NOTE: To reference wiring diagram, remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.
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WIRE GAUGE CHART
115 Volts
Distance In Feet To Center of Load
Amps 2030 40 50 6070 8090100
120140160
2
3
4
5
6
1414 14 14 1414 1414 1414 14 14
1414 14 14 1414 1414 1414 14 12
1414 14 14 1414 1414 1412 12 12
1414 14 14 1414 1412 1212 10 10
1414 14 14 1414 1212 1210 10 10
230 Volts
Distance In Feet To Center of Load
Amps 2030 40 50 6070 8090100120140160
5
6
7
8
9
1414 14 14 1414 1414 1414 14 14
1414 14 14 1414 1414 1414 14 12
1414 14 14 1414 1414 1414 12 12
1414 14 14 1414 1414 1412 12 12
1414 14 14 1414 1414 1212 12 10
7
8
9
10
12
1414 14 14 1412 1212 1010 10
1414 14 14 1212 1210 1010 8
1414141212121010108 8
1414141212101010108 8
141412121010108 8 8 8
8
8
8
8
6
10
12
14
16
18
1414 14 14 1414 1412 1212 10 10
1414 14 14 1414 1212 1210 10 10
1414 14 14 1412 1212 1010 10 8
1414 14 14 1212 1210 1010 8 8
1414141212121010108 8 8
14
16
18
20
25
14141210101088 86 6 6
14121210108 8 8 8 6 6 6
1412101088 88 88 8 5
1412101088 86 66 5 5
1210108 86 66 65 4 4
20
25
30
35
40
1414141210101010108 8 8
1414 12 12 1010 1010 8 8 6 6
1412 12 10 1010 8 8 8 6 6 6
14121010108 8 8 8 6 6 5
1412101088 86 66 5 5
30
35
40
45
50
12
108866665443
10
108666554432
1088665544322
1086665443321
1086654433211
50
60
70
80
90
100
1210108 66 66 65 4 4
12
108666665443
10
108666554422
1088665544322
1086655443311
1086654433211
4
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LOCATING
LEVELING
A. Remove louver from the front of cabinet (see page 11 for
louver grill removal / reinstallation) and backguard (if applicable)
from rear of cabinet.
A. Set unit in its final location. Be sure there is adequate ventilation
in your room. Under extreme heat conditions, (100°F+,
38°C+), you may want to install an exhaust fan.
B. Skid bolts are located in each of 4 corners inside cabinet
bottom. See photo A.
WARNING: WARRANTY IS VOID IF VENTILATION IS
INSUFFICIENT.
C. Remove skid bolts. See photo B.
E. Carefully lift cabinet off of skid.
B. Proper leveling of your TRUE cooler is critical to operating
success (for non-mobile models). Effective condensate removal
and door operation will be effected by leveling.
F. Appliance tested according to the climate classes 5 and 7 for
temperature and relative humidity.
C. The cooler should be leveled front to back and side to side with
a level.
D. Cut straps if applicable. See photo C.
D. Ensure that the drain hose or hoses are positioned in the pan.
E. Free plug and cord from inside the lower rear of the cooler (do
not plug in).
A
B
Removing skid from bottom
of cabinet.
C
WARNING: Be sure there is adequate ventilation in your room.
Under extreme heat conditions, (100°F+, 38°C+), you may want to
install an exhaust fan. Warranty is void if ventilation is insufficient.
CLEARANCES (For proper cabinet operation, clearance guidelines should be followed).
TUC/TWT FREEZERS – 1" at the rear, 0" at the sides, and 0" at
the top.
TUC-24F-HC - 0" at the rear, 0" at the sides, and 0" at the top.
When lifting unit remember to leave the cabinet upright for 24 hours
before plugging into power source.
5
F. The unit should be placed close enough to the electrical supply
so that extension cords are never used.
NOTE: If the cabinet has a center leveling screw, castor, or leg,
make sure it is adjusted properly so it makes full contact with the
floor after the cabinet has been leveled.
WARNING: CABINET WARRANTIES ARE VOID IF
OEM POWER CORD IS TAMPERED WITH. TRUE
WILL NOT WARRANTY ANY UNITS THAT ARE
CONNECTED TO AN EXTENSION CORD.
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INSTALLATION OF CASTORS OR
OPTIONAL LEGS
Important Safeguard for installation of leg/castor. Images 1-5 demonstrate procedure.
SECURING CASTORS AND LEGS
To obtain maximum strength and stability of the unit, it is important
that you make sure each castor is secure. Optional legs are handtightened securely against the lower rail assembly see image 4-5. The
bearing race on the castor or the top edge of the leg must make firm
contact with the rail.
1
2
Thread castor into the underside of
cabinet frame rail.
For leveling, insert the shim between
castor and frame rail.
LEVELING SHIMS
Four leveling shims have been provided for leveling castored units
positioned on uneven floors. Shims must be positioned between rail
end and bearing race.
A.Turn the bearing race counter-clockwise until the cabinet is
level. Level front to back and side to side. (diagonally)
B. Install the desired number of shims, making sure the slot of the
shim is in contact with the threaded stem of the castor. See
image 2.
C. If more than one shim is used, turn the slot at a 90° angle so
they are not in line.
3
4
Use the tool provided to tighten the
castor into place.
Thread leg into cabinet bottom
frame rail.
D. Turn the bearing race clockwise to tighten and secure the
castor by tightening the anchoring bolt with a 3/4 inch openend wrench or the tool provided. See image 3.
CAUTION: TO AVOID DAMAGE TO LOWER RAIL
ASSEMBLY, SLOWLY RAISE UNIT TO UPRIGHT
POSITION.
NOTE: OPEN HOLES LOCATED ON THE CROSS
MEMBERS OF THE FRAME RAIL SHOULD BE
PLUGGED BEFORE UNIT IS IN USE.
5
The end of the leg is adjustable for
easy leveling.
Lower Rail
Assembly
Lower Rail Assembly
Rail End
Snug Fit
Here
Rail End
Bearing
Race
Snug Fit
Here
Leveling Shim
Leg
Castor
6
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SETUP
STANDARD ACCESSORIES
WARNING!
SHELVING INSTALLATION / OPERATION
Do not use pliers or any crimping tools when installing shelf clips.
Altering shelf clips in any way can lead to shelving instability.
SHELF INSTALLATION:
A. Hook shelf clips onto shelf standards.
B. Position all four shelf clips equal in distance from the floor for
flat shelves.
C. Shelves are oriented so that cross support bars are facing
down.
D. Place shelves on shelf clips making sure all corners are seated
properly.
Shelf
Standards
Shelf
Shelf
Shelf
Clip
7
Pillaster
(I-beam)
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SHELF INSTALLATION:
DRAWER REMOVAL & INSTALLATION
For Proper Shelf Clip Installation Please Read The Following
Instructions.
Depending on the version and model of the cabinet, one of the following drawer configurations will be standard.
STEP 1
DRAWER SET 1
Install the top tab of the shelf clip into the proper hole. Push up on
the bottom of the clip. (See image 1).
REMOVAL
STEP 2
Open drawer completely. Roller clips will be in the down position.
Images 1 & 2.
Bottom tab of the shelf clip will fit tightly. You may need to squeeze
or twist the bottom of the shelf clip to install. (See images 2 & 3).
While holding the sides of the drawer, use your finger to rotate the
clips upward. Image 3.
Lift drawer and remove from channel. Image 4.
STEP 3
After installation, the shelf clip will fit snug into the shelf standard.
The shelf clip should not be loose or able to wiggle out of the shelf
standard.
INSTALLATION
Lower rear rollers into channel slots.
SHELF INSTALLATION TIPS
With the roller clips in the upward position, lower front rollers into
channel.
1. Install all the shelf clips before installing the shelves.
Make sure roller clips are in the down position.
2. Start at the bottom in terms of shelf installation and work your
way up.
3. Always lay the back of each shelf down on the rear clips before
the front.
1
2
3
4
DRAWER SET 2
REMOVAL
Slide out drawer and locate white drawer retainer.
Push white drawer retainer towards drawer front panel.
1
Installing top tab of shelf clip
2
Installing bottom of the shelf clip
Pull up on the white drawer retainer and disengage from drawer.
Image 5.
Pull out and remove drawers.
INSTALLATION
Verify white drawer retainer is in the up position. Image 6.
Insert drawer onto drawer slide and push into position. Image 7.
Secure drawer to slide by pushing down on the white drawer retainer
and pushing back to lock. Image 8.
Verify drawer operation.
3
You may need to squeeze or
twist the bottom of the shelf
clip to install
4
Shelf clip installation complete
5
6
7
8
8
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OPERATION
STARTUP
A. The compressor is ready to operate. Plug in the freezer.
IF CABINET DOES NOT COOL AFTER ONE HOUR
REFER TO THE FULL INSTALLATION MANUAL
ON-LINE AT WWW.TRUEMFG.COM.
B. Temperature controls are factory-set to give refrigerators an
approximate temperature of 35°F and freezers an approximate
temperature of -10°F. Allow unit to function several hours,
completely cooling cabinet before changing the control setting.
Temperature Control Location and Settings.
• E lectronic temperature control is located on rear of unit or
behind access grill.
• L AE temperature control is located on the front of cabinet
countertop or in/behind louvered grill.
• Mechanical temperature control is located inside of unit.
See website for adjustments, sequence of operation, and more
information.
C. Excessive tampering with the control could lead to service
difficulties. Should it ever become necessary to replace
temperature control, be sure it is ordered from your TRUE
dealer or recommended service agent.
D. Good air flow in your TRUE unit is critical. Be careful to
load product so that it neither presses against the back wall,
nor comes within four inches of the evaporator housing.
Refrigerated air off the coil must circulate down the back wall.
9
NOTE: If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION - Before loading product we recommend
you run your TRUE unit empty for two to three days. This allows you
to be sure electrical wiring and installation are correct and no shipping damage has occurred. Remember, our factory warranty does not
cover product loss!
LIGHT SWITCH LOCATION:
Light switch location depends upon the TUC & TWT freezer glass
door models. Most models will have the light switch located inside
the unit above the door. Most instances the switch is located next to
the light on the ceiling.
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MECHANICAL TEMPERATURE CONTROLS
AIR SENSING
An air sensing temperature control used in a freezer application will require a defrost cycle with
heaters to ensure that the evaporator coil is kept clear of frost and ice.
MECHANICAL TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
MECHANICAL CONTROL FREEZER GENERAL SEQUENCE OF OPERATION
1. Cabinet is plugged in.
a.Interior lights will illuminate on glass door models only. If lights do not come on, verify the light switch is in
the “ON” position. Solid door cabinets may or may not have lights that may be controlled by the door switch.
2. The compressor only will start if the temperature control is calling for cooling. (If the compressor does not start, verify that
the temperature control is not in the “OFF” or “0” position or the cabinet is not in a defrost event.)
a.The evaporator fan(s) will remain off until a specific temperature of the evaporator coil is reached.
3.
The temperature control may cycle the compressor and evaporator fan(s) on and off together.
a.The temperature control is sensing the air temperature.
b. The temperature control should be set on the #4 or #5.
c. The warmest setting is #1, the coldest is #9, and #0 is the off position.
d. The thermometer is designed to read and display a cabinet temperature not a product temperature.
The thermometer may reflect the refrigeration cycle swings of up and down temperatures.
The most accurate temperature on a cabinet's operation is to verify the product temperature.
4. The defrost timer will initiate defrost during specific times of day.
a. At this time, the compressor and evaporator fan(s) will turn off and the evaporator coil heater and drain tube heater will
be energized. Some cabinets may also change the rotation of the reversing condenser fan motor.
b. After the predetermined evaporator coil temperature has been reached or duration for defrost has expired, the
compressor will restart and the evaporator fan(s) will remain off until a specific temperature of the evaporator coil is
reached.
10
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WHEN TO MAKE AN ADJUSTMENT TO A MECHANICAL TEMPERATURE CONTROL
We advise to make a mechanical temperature control adjustment only for a high altitude location.
HOW TO ADJUST A MECHANICAL TEMPERATURE CONTROL
OPERATION INSTRUCTIONS:
Scale Guide for Measuring
REQUIRED TOOLS:
Back of Temperature Control
Compressor
Terminals
• Jewelers Screw Driver (Small Screw Driver)
GE CONTROL INSTRUCTIONS:
The scale to the right may be used as a guide for measuring
degrees of rotation required for altitude correction. See Figure 1.
The arrows indicate direction of screw rotation. Turn calibration
screw clockwise to obtain warmer operating temperatures.
NOTE: Each 1/4 turn of the calibration screw is equal to
approximately 2 degrees F. Do not make more than 3/4 turn.
After making adjustment, measure temperature during three
cycles before adjusting again.
NOTE: Only adjust the screw
(small flathead) on the face of
the control (next to the cam).
See Figure 3.
Follow the Altitude Correction
Table to the right.
Ground
Terminal
1
2
Altitude Correction
ALTITUDE CORRECTION TABLE:
CALIBRATION SCREW ADJUSTS
BOTH CUT-IN AND CUT-OUT
Altitude (Feet)
2000
3000
4000
5000
6000
7000
8000
9000
10,000
Clockwise Turns
7/60
11/60
15/60
19/60
23/60
27/60
30/60
34/60
37/60
INSTALLATION INSTRUCTIONS
DANFOSS TEMPERATURE CONTROL ADJUSTMENT
FOR HIGH ALTITUDE APPLICATIONS:
Calibration
Screw
To adjust the temperature control
take the control knob off to view the
cut-in screw. (See Photo Above)
3
Bottom of Temperature Control
Cut-out Adjustment
Screw Allen (5/64" or 2 mm.)
REQUIRED TOOLS:
•
Front of Temperature Control
Allen Wrench (5/64")
• Torx Screw (T-7)
Cut-in Adjustment
Screw Torx (T-7)
TERMS:
Cut-out - Temperature sensed by the controller that shuts the
compressor off.
Cut-in - Temperature sensed by the controller that turns the
compressor on.
11
1
Compressor
Connection
Compressor Connection
(double terminal)
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INSTRUCTIONS: DANFOSS TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE APPLICATIONS
STEP 1 - Unplug cooler.
STEP 2 - Remove the screws that secure the temperature control to the inset box.
STEP 3 - To make these adjustments it may be necessary to remove the temperature control from the housing.
NOTE: You may have to remove the wires attached to the control. Take note as to which wire is on which spade terminal.
STEP 4 - Pull out gently from cabinet.
NOTE: Mechanical temperature controllers are affected when functioning at high altitude.
The cut-in and cut-out temperatures will be colder than when the controller functions closer to sea level.
STEP 5 - For high elevation installations, it may be necessary to “warm-up” the set points. To make the adjustment, insert the
appropriate tool in each adjustment screw and turn 1/4 of a revolution clockwise (to the right). This procedure will adjust both
the cut-in and cut-out about 2˚F warmer.
STEP 6 - Make sure to reconnect the wires to the proper spade terminal when reinstalling.
INSTALLATION INSTRUCTIONS
TEMPERATURE CONTROL ALTITUDE ADJUSTMENT:
Scale Guide for Measuring
REQUIRED TOOLS:
•
Allen Wrench (5/64”)
360
• Torx Screw (T-7)
90
The scale to the right may be used as a guide for measuring degrees of rotation required for altitude
correction. The arrows indicate direction of screw rotation. See Figure 1.
IMPORTANT: Upright models ordered with “High Altitude” temperature controls are
pre-calibrated and do not require adjustment.
270
180
1
INSTRUCTIONS: CUTLER HAMMER TEMPERATURE CONTROL ALTITUDE ADJUSTMENT
STEP 1 - Unplug cooler.
STEP 2 - Turn the temperature control to the “9” position.
STEP 3 - Remove the screws that secure the mounting plate to the evaporator top. See Figure 2.
STEP 4 - Pull control down gently from housing.
STEP 5 - Turn screws counterclockwise (CCW).
STEP 6 - Reassemble to cooler housing and return the temperature control to the “5” position.
12
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CHART
1
8
7
6
2
3
5
4
7
CUT
IN
O
1
BUL. NO.
COLDER
CUT
OUT
42°
78°
114°
150°
186°
222°
258°
294°
330°
8
13
2
9
2
3
4
9
2000' 3000' 4000' 5000' 6000' 7000' 8000' 9000' 10,000' 5
O
Height
CCW Adjustment
(based on 360°/
complete turn)
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DEFROST TIMER
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DEFROST TIME CLOCK OPERATION FOR UNITS
WITH MECHANICAL CONTROL
NOTICE: If timer is not set for a minimum of 3 defrost per day
for 30 minutes each, the coil may develop excessive frost. This may
lead to system failure and product loss, which is not covered under
warranty.
RECOMMENDED DEFROST SETTINGS:
The following procedure may be followed to customize your needs.
TRUE Manufacturing has factory set your defrost time clock to a
recommended time and duration defrost scenario. All refrigeration
equipment operating below 30°F will accumulate frost on the evaporator coil and will require routine defrost. Your TRUE equipment has
been designed for three defrost periods (6:00 a.m., 2:00 p.m. and
10:00 p.m.). If you decide to deviate from these defrost time settings
please follow the procedures for adjustment below.
High usage, high temperature, and high humidity may require 4
defrost settings per day.
TOOLS REQUIRED
• Phillips Head Screwdriver
• 1/4" Nut Driver or Socket
SETTING THE TIMER:
UNPLUG UNIT FROM POWER SUPPLY! DO NOT SET THE TIME
BY ROTATING THE “OUTER” DIAL.
Turn the minute hand clockwise until the time of day on the outer
dial is aligned with the triangle marker on the inner dial (two o’clock
position).
WARNING: Always follow the manufacturer’s recommended
settings when programming the amount and duration of the defrost
cycles.
STEP 1: The white tabs located on the outmost area of the time
clock have been factory set for (6:00 a.m., 2:00 p.m., and 10:00
p.m.). Each tab represents 15 minutes of defrost time. Notice that at
each defrost time two white tabs are set for 15 minutes each for a
total of 30 minutes of defrost.
STEP 2: In order to program the time to begin the defrost cycle,
flip the white tabs out to set the defrost time. To eliminate a defrost
time flip the white tabs back toward the center of the Defrost
Timer.
STEP 3: TRUE recommends a 30 minute defrost cycle three times
per day.
ADJUSTING THE DEFROST TIMER:
Your TRUE freezer contains a defrost system that is temperature
terminated, however the time clock has been designed with a time
termination back-up so that the defrost period will not exceed thirty
minutes. While TRUE requires a minimum 3 defrost periods not to
exceed 30 minutes the procedure on this page should be followed
to customize your specific needs.
Outer most dial.
White tabs represent 15
minutes of defrost time.
Time of day.
1
2
Inner most dial.
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DEFROST CONTROLS
TIME INITIATED, TIME TERMINATED
Timer Location: Defrost timer can be found directly below the
mechanical temperature control.
To adjust the defrost cycle time there is only one possible adjustment;
Once the cabinet has reach the design temperature, pick the time
of the day that you want the unit to defrost. Turn the actuating gear
clockwise until the contacts change position initiating the defrost
cycle. The next defrost cycle will occur 6-8 hours later, depending
upon model.
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ELECTRONIC TEMPERATURE CONTROLS
LAE ELECTRONIC TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
t1 = supply air / return air* (thermostat)
* STA, STG, STM, STR Models.
t2 = coil / copper line (defrost)
t3 = return air / supply air* (display)
t3 probe is not installed and / or activated in all applications
with t3 is not installed and / or activated, the display probe is t1.
LAE ELECTRONIC CONTROL GENERAL SEQUENCE OF OPERATION
1. Cabinet is plugged in.
a.Display will illuminate.
b.Interior light will illuminate on Glass Door Models only. Solid door cabinet lights are controlled by the door switch.
2.After the LAE control preprogrammed time delay of up to 6 minutes, the compressor and evaporator fan(s) will
start if the control is calling for cooling.
a.Control or condenser fans may be already pre-programmed from the factory so at the start of every compressor cycle or
during a defrost cycle, the condenser fan(s) will reverse for 30 seconds to blow dirt off the condensing coil.
3. The LAE control will cycle the compressor but may also cycle evaporator fan(s) on and off determined by the
Set-Point and Differential temperatures.
a.The Set-Point is the adjustable preprogrammed temperature which shuts off the compressor and evaporator fan(s).
This is not the programmed cabinet temperature.
b. The Differential is the non adjustable preprogrammed temperature that is added to the Set-Point temperature that
will restart the compressor and evaporator fan(s).
c. The LAE control is designed to read and display a cabinet temperature not a product temperature.
This cabinet temperature may reflect the refrigeration cycle of the Set-Point and it’s Differential.
The most accurate temperature on a cabinets operation is to verify the product temperature.
Example: If the Set-Point is -9°F/-23°C and the Differential is 10°F/5°C
(Set-Point) -9°F + 10 (Differential) = 1°F
Or
(Set-Point) -23°C + 5 (Differential) = -18°C
The compressor and evaporator fan(s) will cycle off -9°F/-23°C and back on at 1°F/-18°C
4. The LAE control may be preprogrammed to initiate defrost by interval or at specific times of day.
a.At this time the “dEF” will appear on the display and compressor will turn off until a preprogrammed temperature
or duration is reached. During this time for freezers only, evaporator fan(s) will also turn off and the coil heater and
drain tube heaters will also be energized. Some cabinets may also change the rotation of the reversing condenser
fan motor.
b. After the preprogrammed temperature or duration for defrost has been reached there may be a short delay
for both the compressor and evaporator fans to restart. At this time “dEF” may still appear on the display for a
short time.
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HOW TO DIAGNOSE AN LAE ELECTRONIC CONTROL
Indicator lights for Refrigeration/Heating Mode, Fan Operation, Defrost Mode.
LAE Control
LAE Control Icons
Compressor Running
Evaporator Fan Running
Cabinet in Defrost
Activation of 2nd Parameter Set
Alarm
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
USING THE LAE ELECTRONIC CONTROL
LOCKING AND UNLOCKING THE LAE CONTROLLER:
1
WHY: Locking of control is necessary to prevent changes to program that may affect
cabinet operation.
HOW TO LOCK AND UNLOCK LAE CONTROLLER:
STEP 1 - To change lock setting press and release the Info button
“t1” will appear. See image 1.
STEP 2 - Press the Down button
2
.
until “Loc” appears. See image 2.
STEP 3 - While pressing and holding the Info button
press the Up
or Down
button to change the lock settings. If “no” appears,
the controller is unlocked. If “yes” appears, the controller is locked. See
images 3 and 4.
STEP 4 - Once the lock setting has been set correctly release the
info button
. Wait 5 seconds for the display to show temperature.
See image 5.
3
Image 3: If “no” appears on screen,
the controller is unlocked.
4
Image 4: If “yes” appears on screen, the
controller is locked.
5
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LAE Control
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
HOW TO TURN OFF THE LAE ELECTRONIC CONTROL:
May need to unlock control.
WHY: Turning off the control will deactivate all electrical components.
CAUTION: Turning off the control will not shut off power to the cabinet. Cabinet
must be unplugged prior to any repair.
1
HOW TO TURN OFF THE LAE ELECTRONIC CONTROL:
STEP 1 - To turn off control, press and hold the Stand-by button
"OFF" appears. Release Stand-by button. See Image 2.
until
2
STEP 2 - To turn on control, repeat prior steps and a temperature will appear.
TURNING THE GLASS DOOR MODEL LIGHTS ON AND OFF:
May need to unlock control.
ON Position
WHY: Light may be controlled by LAE Controller or interior light switch.
HOW TO TURN THE GLASS DOOR MODEL LIGHT ON
AND OFF:
STEP 1 - To control interior / sign lights by the LAE Controller, press and
release the Manual Activation button
.
STEP 2 - To control interior / sign lights by the interior door switch, depress
the rocker switch to the “ON” position. Light switch is located on inside top
right of the ceiling.
(Solid Door model lights are controlled by a
door switch)
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LAE Control
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
CHANGING THE "SET POINT":
May need to unlock control.
WHY: The set point is the temperature at which the compressor will shut off.
NOTE: The “set point” IS NOT the cabinet holding temperature.
1
HOW TO CHANGE THE “SET POINT”:
STEP 1 - To see the set point, press and hold the Info button
See image 1.
STEP 2 - While still holding the Info button
Down
button to change the “set point”.
, press the Up
.
or
STEP 3 - Once the “set point” has been set correctly release the Info
button
. The display will show temperature. See image 2.
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LAE Control
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
INITIATE A MANUAL DEFROST:
May need to unlock control.
WHY: A one time additional defrost may be necessary to clear accumulated frost / ice from evaporator coil.
HOW TO INITIATE A MANUAL DEFROST:
The method to initiate a manual defrost is determined by the Defrost Mode Parameter “DTM” preprogrammed in the controller.
REGULAR TIME DEFROST (TIM)
If controller is preprogrammed for “TIM”, press and release the Manual Defrost button
until “dEF” appears.
REAL TIME CLOCK (RTC)
If controller is preprogrammed for “RTC” press the and hold the Manual Defrost button
for 5 seconds until “dh1” appears.
Release the Manual Defrost button
and then press and hold for an additional 5 seconds until “dEF” appears.
NOTE: Defrost will only terminate once a specific preset temperature or a preset time duration is reached.
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LAE Control
CHANGING “DEFROST INTERVALS”:
May need to unlock control.
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
1a
This can only be changed if defrost mode parameter “DFM” is set for “TIM”.
WHY: The defrost interval is the time duration between defrost cycles. The defrost
interval time starts when the cabinet is supplied power or after a manual defrost.
1b
HOW TO CHANGE “DEFROST INTERVALS":
STEP 1 - To see the set point, press and hold the Info button
Stand-by button
at the same time.
and the
NOTE: Depending on the version of control, one of three parameters will
appear: “ScL” image 1a, “SPL” image 1b, “MdL” image 1c.
STEP 2 - Push the Up button
1c
until “dFt” appears. See image 2.
STEP 3 - Press and hold the Info button
time. See image 3.
to see the defrost interval
STEP 4 - While pressing and holding the Info button
, press the
Up
or Down
button to change the defrost interval times (higher
the number the less frequent the cabinet will defrost).
STEP 5 - Once the defrost interval time has been changed, release the Info
button
.
STEP 6 - Wait 30 seconds for the display to show temperature.
See image 4.
2
3
4
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LAE Control
HOW TO CHANGE DISPLAY READOUT FROM
FAHRENHEIT TO CELSIUS:
May need to unlock control.
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
1
This can only be changed with the LAE model BR1 version of the control.
WHY: Changing readout will assist with customer application.
2
HOW TO CHANGE DISPLAY READOUT FROM
FAHRENHEIT TO CELSIUS:
STEP 1 - To change the display, press and hold the Info button
and
the Stand-by button
at the same time. “MdL” will appear. See image 1.
STEP 2 - Push the Down button
until “ScL” appears. See image 2.
STEP 3 - Press and hold the Info button
See image 3.
3
to see the “readout scale”.
STEP 4 - While pressing and holding the Info button
, press the up
or down
button to change the “readout scale". See image 4.
4
STEP 5 - Once the “readout scale” has been changed, release the info button
.
STEP 6 - Wait 30 seconds for the display to show temperature. See image 5.
5
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LAE Control
Info / Set Point
Button
Manual Defrost /
Down Button
Manual Activation
Up Button
Stand-By
Button
DISPLAYING TEMPERATURE PROBES, T1, T2, T3:
WHY: To display temperature probe readings in different locations of the cabinet.
1
HOW TO DISPLAY PROBE TEMPERATURES:
STEP 1 - To display T1 temperature, press and release the info button
. “t1” will appear. See image 1.
STEP 2 - Press and hold the info button
the T1 Probe. See image 2.
. This is the temperature of
2
STEP 3 - By releasing the info button
, “t2” will appear. Press and hold
the info button
to display the temperature of the T2 probe.
STEP 4 - By releasing the info button
again, “t3” will appear. Press and
hold the info button
to display the temperature of the T3 probe. (If
probe T3 is not activated, “t3” will not appear of the display.)
DISPLAY CODES
DISPLAY
Defrost in progress
Controller in stand-by
Door open alarm
Instant Probe 1 temperature
Instant Probe 2 temperature
Instant Probe 3 temperature
Minutes of the Real Time Clock
Hours of the Real Time Clock
23
Room high temperature alarm
Room low temperature alarm
Probe T1 failure
Probe T2 failure
Probe T3 failure
Maximum probe 1 temperature recorded
Minimum probe 1 temperature recorded
Keypad state lock
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LAE Controller Parameter Settings
for Celsius
For every model / version of the LAE controller,
ALL parameters with a formula shown need to be
converted for Celsius applications.
EXCEPT MODEL: BR1
EXAMPLE:
If current SPL is set for 20 degrees F,
the formula is (X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
BJ
(X-32) / 1.8
(X-32) / 1.8
EC
(X) / 1.8
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
ADO
SPH
SP
HYS
(X-32) / 1.8
AHM
AHT
ACC
CT1
CT2
CSD
DFM
DFT
DFB
DLI
DTO
DTY
DPD
DRN
DDM
DDY
FID
FDD
FTO
FCM
FDT
FDH
FT1
FT2
FT3
ATM
ALA
AHA
ALR
AHR
ATI
ATD
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
(X) / 1.8
(X) / 1.8
(X-32) / 1.8
AN
(X-32) / 1.8
ADO
AHM
AHT
ACC
IISM
IISL
IISH
IISP
IIHY
IIFC
HDS
IIDF
SB
DS
DSM
DI2
STT
EDT
LSM
OA1
OA2
CD
INP
OS1
T2
OS2
T3
OS3
TLD
TDS
AVG
SIM
ADR
CH
(X-32) / 1.8
TT
O
AR2-28
1C
SU
SCL
SPL
SPH
SP
C-H
HYS
CRT
CT1
CT2
CSD
DFM
DFT
DH1
DH2
DH3
DH4
DH5
DH6
DLI
DTO
DTY
DPD
DRN
DDM
DDY
FID
FDD
FTO
FCM
FDT
FDH
FT1
FT2
FT3
ATM
ALA
AHA
ALR
AHR
ATI
ATD
(X-32) / 1.8
GE
(20-32) / 1.8 = -6.7 Celcius
BIT25
SPL
SPL
SPH
SP
CM
HYS
TON
TOF
PB
IT
DT
AR
CT
PF
HSD
ATM
ALA
AHA
ALR
AHR
ATD
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
(X-32) / 1.8
IISL
IISH
IISP
IIHY
IIFC
IIDF
SB
DI1
DI2
T3M
OS3
PSL
PSR
POF
LSM
OA1
OA2
OS1
T2
OS2
TLD
SCL
SIM
ADR
(X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
1C
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
BIT25 Heating
(X-32) / 1.8
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
(X-32) / 1.8
ADO
SB
DI1
DI2
PSL
PSR
POF
DSM
LSM
OA1
OA2
OS1
TLD
SCL
SIM
ADR
(X-32) / 1.8
(X-32) / 1.8
(X) / 1.8
1C
(X-32) / 1.8
(X) / 1.8
(X) / 1.8
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DANFOSS ELECTRONIC TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
control probe = return air
defrost probe = coil
DANFOSS ELECTRONIC CONTROL FREEZER / GC WITHOUT DIGITAL DISPLAY
GENERAL SEQUENCE OF OPERATION
1.Cabinet is plugged in.
a.Interior lights will illuminate on glass door models only. If the lights do not come on verify the light switch is in the “ON”
position. Solid door cabinets may or may not have lights that may be controlled by the door switch.
b.Cabinet will start in a Defrost Cycle. The duration for defrost will be a minimum of 4 minutes and a maximum of 30 minutes.
2.The Danfoss control is preprogrammed to initiate defrost every 4 hours of compressor run time.
If deemed necessary by the Danfoss control additional defrost may occur at unspecified times.
a.At this time, the compressor and evaporator fan(s) will turn off and the evaporator coil heater and drain tube heater will be
energized. Some cabinets may also change the rotation of the reversing condenser fan motor.
b.Once a preprogrammed temperature of the evaporator coil is reached, or 30 minutes,the Defrost Cycle will terminate and
the 2 minute delay will occur.
c.After the 2 minute delay the compressor will restart.
d.The evaporator fans will remain off for an additional 3 minutes.
3.
25
The Danfoss control will cycle the compressor and the evaporator fan(s) on and off together.
a.The temperature control is sensing the discharge air temperature.
b.The temperature control should be set on the #4 or #5.
c.The warmest setting is #1, the coldest is #9, and #0 is the off position.
d.The thermometer is designed to read and display a cabinet temperature not a product temperature.
This cabinet temperature may reflect the refrigeration cycle determined by the temperature control.
The most accurate temperature on a cabinets operation is to verify the product temperature.
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MAINTENANCE, CARE, CLEANING
CLEANING THE CONDENSER COIL
IMPORTANT WARRANTY INFORMATION
When using electrical appliances, basic safety precautions should be
followed, including the following:
Condensers accumulate dirt and require cleaning every 30 days.
Dirty condensers result in compressor failure, product loss, and lost
sales, which are not covered by warranty.
TOOLS REQUIRED
• Phillips Screwdriver
• Air Tank or CO2 Tank
• Stiff Bristle Brush
• Vacuum Cleaner
• Adjustable Wrench
If you keep the Condenser clean you will minimize your service
expense and lower your electrical costs. The Condenser requires
scheduled cleaning every thirty days or as needed.
STEP 1 - Disconnect power to unit.
Air is pulled through the Condenser continuously, along with dust,
lint, grease, etc.
STEP 2 - Take off grill assembly located in one of three locations
(see pictures 1-3).
A dirty Condenser can result in NON-WARRANTEED part &
Compressor Failures, Product Loss, and Lost Sales.
STEP 3 - Remove bolts anchoring compressor assembly to frame
rails and carefully slide out. (Tube connections are flexible)
Proper cleaning involves removing dust from the Condenser. By using
a soft brush, or vacuuming the Condenser with a shop vac, or using
CO2, nitrogen, or pressurized air.
STEP 4 - Clean off accumulated dirt from condensing coil with a
stiff bristle brush.
STEP 5 - Lift cardboard cover above fan at plastic plugs and carefully
clean condenser coil and fan blades.
STEP 6 - After brushing condenser coil vacuum dirt from coil, and
interior floor.
STEP 7 - Replace cardboard cover. Carefully slide compressor
assembly back into position and replace bolts.
STEP 8 - Reinstall louver assembly onto unit with appropriate fasteners and clips. Tighten all screws.
STEP 9 - Connect unit to power and check to see if condenser is
running.
If you cannot remove the dirt adequately, please call your refrigeration service company.
On most of the reach-in units the condenser is accessible in the
rear of the unit. You must remove the cabinet grill to expose the
Condenser.
The Condenser looks like a group of vertical fins. You need to be able
to see through the condenser for the unit to function at maximum
capacity. Do not place filter material in front of condensing coil. This
material blocks air-flow to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the
electrical power to
the unit.
Airflow
2. Remove the louvered
grill.
1
2
3. Vacuum or brush the
dirt, lint, or debris
from the finned
condenser coil.
Condens
ing Unit
Condenser
4. If you have a significant dirt build up you can blow out the
condenser with compressed air. (CAUTION MUST BE USED TO AVOID EYE INJURY.
EYE PROTECTION IS RECOMMENDED.)
3
5. When finished be sure to replace the louvered grill. The grill
protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636240-2400 or 800-325-6152 and ask for the Service Department.
Direct to Service Department 1(855)372-1368. Service Department
Availability Monday-Thursday 7:00 a.m. to 7:00 p.m., Friday 7:00 a.m.
to 6:00 p.m. and Saturday 8:00 a.m. to 12:00 p.m. CST.
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STAINLESS STEEL EQUIPMENT CARE
AND CLEANING
8 STEPS THAT CAN HELP PREVENT RUST ON
STAINLESS STEEL:
CAUTION: Do not use any steel wool, abrasive or chlorine based
products to clean stainless steel surfaces.
1. USING THE CORRECT CLEANING TOOLS
Use non-abrasive tools when cleaning your stainless steel
products. The stainless steel’s passive layer will not be harmed
by soft cloths and plastic scouring pads. Step 2 tells you how to
find the polishing marks.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless
steel’s passivity layer and allow corrosion to rear its ugly head.
1. Scratches from wire brushes, scrapers, and steel pads are just
a few examples of items that can be abrasive to stainless steel’s
surface.
2. Deposits left on your stainless steel can leave spots. You may have
hard or soft water depending on what part of the country you live
in. Hard water can leave spots. Hard water that is heated can leave
deposits if left to sit too long. These deposits can cause the
passive layer to break down and rust your stainless steel.
All deposits left from food prep or service should be removed
as soon as possible.
3. Chlorides are present in table salt, food, and water. Household
and industrial cleaners are the worst type of chlorides
to use.
RECOMMENDED CLEANERS FOR CERTAIN
SITUATIONS / ENVIRONMENTS OF STAINLESS
STEEL
A. Soap, ammonia and detergent medallion applied with a cloth or
sponge can be used for routine cleaning.
B. Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for
fingerprints and smears.
C. Cameo, Talc, Zud First Impression is applied by rubbing in
the direction of the polished lines for stubborn stains and
discoloring.
D. Easy-off and De-Grease It oven aid are excellent for removals
on all finishes for grease-fatty acids, blood and burnt-on foods.
E. Any good commercial detergent can be applied with a sponge
or cloth to remove grease and oil.
F. Benefit, Super Sheen, Sheila Shine are good for restoration /
passivation.
NOTE: The use of stainless steel cleaners or other such solvents is
not recommended on plastic parts. Warm soap and water will suffice.
2. CLEANING ALONG THE POLISH LINES
Polishing lines or “grain” are visible on some stainless steels.
Always scrub parallel to visible lines on some stainless steels.
Use a plastic scouring pad or soft cloth when you cannot see
the grain.
3. USE ALKALINE, ALKALINE CHLORINATED OR
NON-CHLORIDE CONTAINING CLEANERS
While many traditional cleaners are loaded with chlorides, the
industry is providing an ever increasing choice of non-chloride
cleaners. If you are not sure of your cleaner’s chloride content
contact your cleaner supplier. If they tell you that your present
cleaner contains chlorides, ask if they have an alternative. Avoid
cleaners containing quaternary salts as they can attack stainless
steel, causing pitting and rusting.
4. WATER TREATMENT
To reduce deposits, soften the hard water when possible.
Installation of certain filters can remove corrosive and distasteful
elements. Salts in a properly maintained water softener can be
to your advantage. Contact a treatment specialist if you are not
sure of the proper water treatment.
5. MAINTAINING THE CLEANLINESS OF YOUR
FOOD EQUIPMENT
Use cleaners at the recommended strength (alkaline chlorinated
or non-chloride). Avoid build-up of hard stains by cleaning
frequently. When boiling water with your stainless steel
equipment, the single most likely cause of damage is chlorides in
the water. Heating any cleaners containing chlorides will have
the same damaging effects.
6. RINSE
When using chlorinated cleaners you must rinse and wipe dry
immediately. It is better to wipe standing cleaning agents and
water as soon as possible. Allow the stainless steel equipment
to air dry. Oxygen helps maintain the passivity film on stainless
steel.
7. HYDROCHLORIC ACID (MURIATIC ACID)
SHOULD NEVER BE USED ON STAINLESS STEEL
8. REGULARLY RESTORE/PASSIVATE STAINLESS
STEEL
FOR ADDITIONAL MAINTENANCE INSTRUCTION,
PLEASE VISIT THE MEDIA CENTER AT
WWW.TRUEMFG.COM
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undercounter and worktop freezers
WARRANTY INFORMATION (U.S.A. & CANADA ONLY!)
THIS WARRANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE'S MANUFACTURING FACILITIES AFTER SEPTEMBER 1, 2015.
THREE-YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in
accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years from
the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or
thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of
defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by
TRUE.
Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not
cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
ADDITIONAL TWO-YEAR COMPRESSOR WARRANTY
In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of two (2) additional years from the
date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does
not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers,
motor starting equipment, fan assembly or any other electrical component, etcetera.
404A/134A/HYDROCARBON COMPRESSOR WARRANTY
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A, R134A, or R290 refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please
call TRUE technical service department (855-372-1368). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. An OEM exact replacement should be used.
The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE's sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
RELOCATION OF CABINET FOR REPAIR. True is not responsible for the cost to move a cabinet for any reason from its position of operation on
the customer's premises to make a warranty repair.
NON OEM PARTS. Use of non OEM parts without manufacturer's approval will void cabinet warranty.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is
not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect,
abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY
AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF.
OUTSIDE U.S. AND CANADA: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or
used outside the United States and Canada. This warranty only applies to units shipped from True's manufacturing facilities after September 1, 2015.
SB • 11/17
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