SC-P20000 Series/SC-P10000 Series

User's Guide
CMP0056-04 EN
SC-P20000 Series/SC-P10000 Series
User's Guide
Copyrights and Trademarks
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
®
®
EPSON , Epson UltraChrome , EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of
Seiko Epson Corporation.
®
®
®
Microsoft , Windows and Windows Vista are registered trademarks of Microsoft Corporation.
®
®
®
Apple , Macintosh , and Mac OS are registered trademarks of Apple Inc.
®
Intel is a registered trademark of Intel Corporation.
®
PowerPC is a registered trademark of International Business Machines Corporation.
®™
Adobe, Adobe RGB (1998), Lightroom, Photoshop, PostScript 3 , and Reader are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
© 2015 Seiko Epson Corporation. All rights reserved.
2
SC-P20000 Series/SC-P10000 Series
User's Guide
Contents
Contents
Loading Roll Paper. . . . . . . . . . . . . . . . . . . . .
Cutting the roll paper. . . . . . . . . . . . . . . . . . .
Removing Roll Paper. . . . . . . . . . . . . . . . . . . .
Loading and Removing Cut Sheets. . . . . . . . . . . .
Loading Cut Sheets. . . . . . . . . . . . . . . . . . . . .
Removing Cut Sheets. . . . . . . . . . . . . . . . . . .
Loading and Removing Poster Board. . . . . . . . . .
Loading Poster Board. . . . . . . . . . . . . . . . . . .
Removing Poster Board. . . . . . . . . . . . . . . . . .
Checking and Setting the Paper Type. . . . . . . . . .
Checking the Paper Type. . . . . . . . . . . . . . . . .
Paper Type Settings. . . . . . . . . . . . . . . . . . . . .
Replacing Paper. . . . . . . . . . . . . . . . . . . . . . . . .
Using the Auto Take-up Reel Unit. . . . . . . . . . . .
Using the Control Panel. . . . . . . . . . . . . . . . .
Attaching the Roll Core. . . . . . . . . . . . . . . . . .
Attaching the Paper. . . . . . . . . . . . . . . . . . . . .
Using the Tensioner. . . . . . . . . . . . . . . . . . . .
Removing Paper from the Auto Take-up Reel
Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing the Sensor. . . . . . . . . . . . . . . . . . . . . .
Using the Paper Basket. . . . . . . . . . . . . . . . . . . .
Usage Position. . . . . . . . . . . . . . . . . . . . . . . .
Storing the Cloth. . . . . . . . . . . . . . . . . . . . . . .
Basic Printing Methods. . . . . . . . . . . . . . . . . . . .
Printing (Windows). . . . . . . . . . . . . . . . . . . .
Printing (Mac OS X). . . . . . . . . . . . . . . . . . . .
Canceling Printing (Windows). . . . . . . . . . . .
Canceling Printing (Mac OS X). . . . . . . . . . . .
Canceling Printing (from the Printer). . . . . . .
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . .
Roll Paper Printable Area. . . . . . . . . . . . . . . .
Cut Sheets Printable Area. . . . . . . . . . . . . . . .
Setting Power Saving. . . . . . . . . . . . . . . . . . . . . .
Copyrights and Trademarks
Introduction
Important Safety Instructions. . . . . . . . . . . . . . . . . 6
The symbols on the product . . . . . . . . . . . . . . . . 6
When choosing a place for this product. . . . . . . . 6
When setting up this product. . . . . . . . . . . . . . . 6
When using this product. . . . . . . . . . . . . . . . . . . 7
When handling the ink cartridges. . . . . . . . . . . . 7
Note on this Guide. . . . . . . . . . . . . . . . . . . . . . . . . 7
Meaning of Symbols. . . . . . . . . . . . . . . . . . . . . . 7
Illustrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating System Versions. . . . . . . . . . . . . . . . . 8
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Side/Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Roll paper adapter. . . . . . . . . . . . . . . . . . . . . . . 15
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Screen View. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Realizing High Resolution and Productivity. . . . 19
Superior Ease of Use. . . . . . . . . . . . . . . . . . . . . 19
Various Options. . . . . . . . . . . . . . . . . . . . . . . . 20
Notes on Usage and Storage. . . . . . . . . . . . . . . . . . 21
Installation space. . . . . . . . . . . . . . . . . . . . . . . 21
Notes when using the printer. . . . . . . . . . . . . . . 21
Notes when not using the printer. . . . . . . . . . . . 21
Notes on handling ink cartridges. . . . . . . . . . . . 22
Notes on handling paper. . . . . . . . . . . . . . . . . . 22
Introducing the Software. . . . . . . . . . . . . . . . . . . . 24
Software on the Disc. . . . . . . . . . . . . . . . . . . . . 24
Software on the Website. . . . . . . . . . . . . . . . . . 27
Remote Manager. . . . . . . . . . . . . . . . . . . . . . . . 28
Starting and Closing Software. . . . . . . . . . . . . . . . 28
Starting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Closing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . 29
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Using the Optional Hard Disk Unit
Function Summary. . . . . . . . . . . . . . . . . . . . . . .
Extended functions. . . . . . . . . . . . . . . . . . . . .
Print Job Management. . . . . . . . . . . . . . . . . .
Data on a Hard Disk. . . . . . . . . . . . . . . . . . . .
Saving Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . .
Viewing and Printing Saved Print Jobs. . . . . . . . .
Basic Operations
Loading and Removing the Roll Paper. . . . . . . . . . 30
Attaching the Roll Paper Adapter. . . . . . . . . . . . 30
3
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SC-P20000 Series/SC-P10000 Series
User's Guide
Contents
Setting Procedures for Printing. . . . . . . . . . . . 104
Saving and Recalling Settings. . . . . . . . . . . . . . 106
Using the Printer Driver(Windows)
Displaying the Settings Screen. . . . . . . . . . . . . .
Display from the Control Panel. . . . . . . . . . .
Displaying Help. . . . . . . . . . . . . . . . . . . . . . . .
Click the Help Button to Display. . . . . . . . . .
Right-click on the item you want to check and
display. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing the Printer Driver. . . . . . . . . . . . .
Saving various settings as your Select Settings
..................................
Adding a Paper Type . . . . . . . . . . . . . . . . . .
Rearranging display items. . . . . . . . . . . . . . .
Summary of the Utility Tab. . . . . . . . . . . . . . . .
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Color Management Printing
About Color Management. . . . . . . . . . . . . . . . . . 107
Color Management Print Settings. . . . . . . . . . . . 107
Setting profiles. . . . . . . . . . . . . . . . . . . . . . . . 108
Setting color management with the applications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Setting color management with the printer driver
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Color management printing by Host ICM
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Color management printing by ColorSync
(Mac OS X). . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Color management printing by Driver
ICM(Windows Only). . . . . . . . . . . . . . . . . . . 111
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Displaying the Settings Screen. . . . . . . . . . . . . . .
Displaying Help. . . . . . . . . . . . . . . . . . . . . . . . .
Using Presets. . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving to Presets. . . . . . . . . . . . . . . . . . . . . . .
Deleting from Presets. . . . . . . . . . . . . . . . . . .
Using Epson Printer Utility 4. . . . . . . . . . . . . . . .
Starting Epson Printer Utility 4. . . . . . . . . . . .
Epson Printer Utility 4 Functions. . . . . . . . . . .
. 74
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Using the Printer Driver(Mac OS X)
Using the Control Panel Menu
Menu Operations. . . . . . . . . . . . . . . . . . . . . . . . 114
Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Print Queues. . . . . . . . . . . . . . . . . . . . . . . . . . 115
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . 117
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Menu Descriptions. . . . . . . . . . . . . . . . . . . . . . . 121
Print Queues menu. . . . . . . . . . . . . . . . . . . . . 121
Paper menu. . . . . . . . . . . . . . . . . . . . . . . . . . 122
Maintenance menu. . . . . . . . . . . . . . . . . . . . . 126
Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Printing Varieties
Auto Color Adjustment by PhotoEnhance
(Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . . 77
Correct color and print. . . . . . . . . . . . . . . . . . . . . 78
Printing Black and White Photos. . . . . . . . . . . . . . 81
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . 84
Types of Borderless Printing Methods. . . . . . . . 84
Supported Paper. . . . . . . . . . . . . . . . . . . . . . . . 84
About Roll Paper Cutting. . . . . . . . . . . . . . . . . 85
Setting Procedures for Printing. . . . . . . . . . . . . 86
Enlarged/Reduced Printing. . . . . . . . . . . . . . . . . . 88
Fit to Page/Scale to fit paper size. . . . . . . . . . . . 89
Fit to Roll Paper Width(Windows Only). . . . . . 90
Custom Scale Setting. . . . . . . . . . . . . . . . . . . . . 91
Multi-Page Printing. . . . . . . . . . . . . . . . . . . . . . . 92
Poster Printing (Enlarge to cover several sheets
and print - Windows only). . . . . . . . . . . . . . . . . . 94
Setting Procedures for Printing. . . . . . . . . . . . . 94
Joining the output paper together. . . . . . . . . . . 96
Printing at Non-Standard Sizes. . . . . . . . . . . . . . . 99
Banner printing (on roll paper). . . . . . . . . . . . . . 101
Layout Manager(Windows Only). . . . . . . . . . . . . 103
Maintenance
Maintaining the Print Head and so on. . . . . . . . . 139
Maintenance Operations. . . . . . . . . . . . . . . . . 139
Checking for clogged nozzles. . . . . . . . . . . . . . 140
Cleaning the print head. . . . . . . . . . . . . . . . . . 141
Adjusting print misalignments (Head
Alignment). . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Paper Feed Adjust. . . . . . . . . . . . . . . . . . . . . . 146
Replacing Consumables. . . . . . . . . . . . . . . . . . . . 148
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . 148
Replacing Maintenance Boxes. . . . . . . . . . . . . 150
Replacing the Cutter. . . . . . . . . . . . . . . . . . . . 151
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . 153
Cleaning the outside. . . . . . . . . . . . . . . . . . . . 153
Cleaning the inside. . . . . . . . . . . . . . . . . . . . . 153
4
SC-P20000 Series/SC-P10000 Series
User's Guide
Contents
Help for Users in India. . . . . . . . . . . . . . . . . . 206
Help for Users in the Philippines. . . . . . . . . . . 207
Problem Solver
What to do When a Message is Displayed. . . . . . . 157
When a Maintenance Call/Service Call Occurs. . . 161
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 162
You cannot print (because the printer does not
work). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
The printer sounds like it is printing, but
nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . 164
The prints are not what you expected. . . . . . . . 164
Feeding or ejecting problems. . . . . . . . . . . . . . 172
Others. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Software License Terms
OPEN SOURCE SOFTWARE LICENSE. . . . . . . 208
Bonjour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Other Software Licenses. . . . . . . . . . . . . . . . . . . 214
Info-ZIP copyright and license. . . . . . . . . . . . . 214
Appendix
Options and Consumable Products. . . . . . . . . . . 177
Epson Special Media. . . . . . . . . . . . . . . . . . . . 177
Ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 177
Others. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . 180
Epson Special Media Table. . . . . . . . . . . . . . . 180
Supported Commercially Available Paper. . . . . 193
Before Printing on Commercially Available
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Notes When Moving or Transporting the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Settings when transporting/storing in an
environment of -10˚C or less. . . . . . . . . . . . . . 197
Notes When Moving the Printer. . . . . . . . . . . 198
Notes on Transporting. . . . . . . . . . . . . . . . . . 198
Notes when reusing the printer. . . . . . . . . . . . 199
System Requirements. . . . . . . . . . . . . . . . . . . . . 200
System Requirements of the Printer Driver. . . . 200
Specifications Table. . . . . . . . . . . . . . . . . . . . . . . 201
Information of EU Declaration of Conformity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . 203
Contacting Epson Support. . . . . . . . . . . . . . . . . . 203
Before Contacting Epson. . . . . . . . . . . . . . . . . 203
Help for Users in North America. . . . . . . . . . . 204
Help for Users in Europe. . . . . . . . . . . . . . . . . 204
Help for Users in Australia. . . . . . . . . . . . . . . 204
Help for Users in Singapore. . . . . . . . . . . . . . . 205
Help for Users in Thailand. . . . . . . . . . . . . . . . 205
Help for Users in Vietnam. . . . . . . . . . . . . . . . 205
Help for Users in Indonesia. . . . . . . . . . . . . . . 205
Help for Users in Hong Kong. . . . . . . . . . . . . . 206
Help for Users in Malaysia. . . . . . . . . . . . . . . . 206
5
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
❏ Keep this product away from dusty areas.
Introduction
When setting up this product
Important Safety
Instructions
❏ Do not block or cover the openings in this product’s
cabinet.
❏ Do not insert objects through the slots. Take care
not to spill liquid on this product.
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
❏ This product’s power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
Warning:
❏ Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as copiers or air control systems that
regularly switch on and off.
This is a class A product. In a domestic environment
this product may cause radio interference in which
case the user may be required to take adequate
measures.
❏ Avoid electrical outlets controlled by wall switches
or automatic timers.
The symbols on the product
❏ Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
The symbols on this Epson product are used in order to
ensure safety and proper use of the product and to
prevent danger to customers and other persons, and
property damage.
❏ Use only the type of power source indicated on the
product’s label.
The symbols indicate the meaning below. Be sure that
you completely understand the meaning of symbols on
this product before using it.
❏ Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
Stand-by
❏ Do not use a damaged or frayed power cord.
Caution/Hot surface
❏ Be sure your power cable meets relevant safety
standards of the area where you plan to use it.
Caution/Keep hands clear
❏ Connect all equipment to properly grounded
power outlets.
When choosing a place for this
product
❏ If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
❏ Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏ Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏ Do not attempt to service this product yourself.
❏ Avoid places subject to shocks and vibrations.
6
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
❏ Unplug this product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏ Before installing the new ink cartridge in the
printer, shake it back and forth horizontally in five
centimeter movements about 15 times within five
seconds.
❏ If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏ Use up the ink cartridge within a year of installation
for best results.
❏ Use the ink cartridge before the date printed on its
package.
❏ Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
❏ Do not touch the IC chip on the side of the cartridge.
This may affect normal operation and printing.
❏ If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏ The IC chip on this ink cartridge retains a variety of
cartridge-related information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely. However, each time
the cartridge is inserted, some ink is consumed
because the printer automatically performs a
reliability check.
When using this product
❏ Do not put your hand inside this product or touch
the ink cartridges during printing.
❏ If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in
the same environment as this product. Note that
there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
❏ Do not put your hand inside this product or touch
the printer head during printing.
❏ Do not put your hand inside this product or touch
the white flat cable during printing.
❏ Do not move the print heads by hand; otherwise
you may damage this product.
Note on this Guide
❏ Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
Meaning of Symbols
❏ Before moving the printer or installing optional
accessories, unplug all power cables to completely
turn off the power.
When handling the ink
cartridges
❏ Keep ink cartridges out of the reach of children and
do not drink.
Warning:
Warnings must be followed to
avoid serious bodily injury.
Caution:
Cautions must be followed to
avoid damage to this product or
bodily injury.
c Important:
❏ If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately
with water.
7
Important contains important
information on the operation of
this product.
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Note:
Notes contain useful or
additional information on the
operation of this product.
Illustrations
Unless otherwise noted, the illustrations in this
documentation show the SC-P20000 Series.
Unless otherwise noted, the computer screenshots show
the SC-P20000 Series.
Operating System Versions
In this documentation, the following abbreviations are
used.
Windows
In this manual, "Windows" refers to "Windows 10",
"Windows 8.1", "Windows 8", "Windows 7", "Windows
Vista", "Windows XP", "Windows Server 2012",
"Windows Server 2008", and "Windows Server 2003".
Mac OS X
In this manual, "Mac OS X" refers to "OS X El Capitan",
"OS X Yosemite", "OS X Mavericks", "OS X Mountain
Lion", "OS X Lion", "Mac OS X v10.7.x", and "Mac OS X
v10.6.8".
8
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Printer Parts
Front
A Head maintenance cover
Open when cleaning around the print head.
U “Cleaning around the print head” on page 167
B Cartridge cover
On the left and right of the printer. Open when replacing ink cartridges.
U “Replacing Ink Cartridges” on page 148
C Support bar
Adjust this when using the auto take-up reel unit (optional) or the paper basket. When performing other opera‐
tions, we recommend that this should be used in the storing position (at the back).
U “Using the Auto Take-up Reel Unit” on page 45
U “Using the Paper Basket” on page 55
D Casters
There are two casters on each stand. Lock the casters when using the printer.
E Maintenance box covers
Open these covers when replacing the Maintenance Box. There is no cover in the middle for the SC-P10000 Series.
U “Replacing Maintenance Boxes” on page 150
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
F Paper basket
Output from the printer collects in this basket, keeping the media clean and free of creases.
U “Using the Paper Basket” on page 55
G Poster board support
Lift this up and out when loading poster board. Ensures that poster board feeds smoothly.
U “Loading and Removing Poster Board” on page 40
H Control panel
U “Control panel” on page 15
I Alert lamp
This lamp lights or flashes when an error occurs.
Lights or flashes: An error occurred. The lamp lights or flashes depending on the type of error.
The control panel displays a description of the error. However, if the printer is turned off while
the printer cover is open, the light flashes but no error description is displayed.
Off
: No error.
J Roll paper cover
Cover to protect the roll paper and to keep dust out. Close it when using the printer except when loading or
removing roll paper.
K Roll rests
Use these to rest the roll paper temporarily when attaching or removing the roll paper adapter from the roll paper.
This can be removed. See the following for more details.
U “Attaching the Roll Paper Adapter” on page 30
L Printer cover
Open this cover when cleaning the printer or clearing jams.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Inside
A Attachment container
Use this to store the print head protective material removed during setup, and for storing the hexagon wrench and
so on.
B Maintenance Box
Absorbs waste ink that is discharged during cleaning and printing. Replace when a replacement message is
displayed on the control panel.
There is no central maintenance box for the SC-P10000 Series.
U “Replacing Maintenance Boxes” on page 150
C Ink cartridges
Install cartridges into all slots.
U “Replacing Ink Cartridges” on page 148
D Roll lock lever
A lever that locks roll paper in place after the roll is attached to the adapter holder. Raise to unlock and lower to
lock.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
E Adapter holder
Attach the roll paper adapter in which roll paper has been set.
F Adapter guides
Guides for attaching roll paper. Move the roll paper adapter along these guides to attach it to the adapter holder.
U “Attaching the Roll Paper Adapter” on page 30
G Paper slot
The slot through which roll paper and cut sheets are loaded.
Load cut sheets one at a time.
H Print head
Fires ink through high density nozzles while moving left and right to print.
12
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Side/Back
A Status light
The color indicates the network transmission speed.
Red : 100Base-T
Green: 1000Base-T
B LAN port
Connects the LAN cable.
C Data light
The network connection status and data reception are indicated by a lit or flashing light.
On
: Connected.
Flashi : Receiving data.
ng
D USB port
Use when connecting to a computer using a USB cable.
E Option port
Connects the auto take-up reel unit and so on.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
F AC inlet
Connect the supplied power cable here.
G Option slot
Slot to connect the optional hard disk unit or Adobe PostScript 3 Expansion Unit.
H Vents
Vents air from inside the printer. Do not block the vents.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Roll paper adapter
Control panel
Use the supplied roll paper adapter when loading roll
paper onto the printer.
U “Attaching the Roll Paper Adapter” on page 30
A Adapter lock lever
Lift to unlock, lower to lock. Unlock when attaching
roll paper to the adapter, lock once the roll is
attached.
A P button (power button)
Turns the power on and off.
B Size lever
Switch according to the roll-core size (core
diameter).
B P light (power light)
The printer’s operational status is indicated by a lit or
flashing light
On
: The power is on.
Flashi : The printer is receiving data or cleaning the
ng
print head or performing other operations
in the course of being shut down.
Off
: The power is off.
C M button (Load/Remove Paper button)
Pressing this button displays the Load/Remove
Paper menu. Instructions for loading or removing
the paper can be displayed by highlighting either
Remove Paper or the type of paper currently loaded
and then pressing the Z button. Follow the
on-screen instructions to load or remove the paper.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
D Screen
Displays the printer's status, menus, error messages,
and so on. U “Screen View” on page 16
K " button (Maintenance button)
Displays the Maintenance menu, which is used for
nozzle checks, head cleaning, and so on.
U “Maintaining the Print Head and so on” on
page 139
E Menu button
Displays the menu for the tab currently selected in
the display.
L W button (pause/cancel button)
U “Using the Control Panel Menu” on page 114
❏
The printer enters pause status if this is pressed while
printing. To release the pause status, press the W
button again, or select Pause Cancel on the screen
and then press the Z button. To cancel print jobs
being processed, select Job Cancel on the screen and
then press the Z button. When Check And Clean
Nozzle is selected and you press the Z button,
Check And Clean Nozzle is performed for Head
Cleaning.
❏
Press this button while a menu or help is displayed to
close the menu or help and return the printer to ready
status.
F y button (back button)
Press this button to go up one level in the menu
hierarchy while menus are displayed. U “Menu
Operations” on page 114
G l/r buttons (left and right arrow buttons)
❏
Use these buttons to select tabs. The selected tab is
highlighted and the content of the info display area is
updated for the selected tab.
U “Screen View” on page 16
❏
Use these buttons while menus are displayed to
position the cursor or delete characters when entering
text for items such as Setting Name or IP Address.
M ) button (Feed/Cut Media button)
H u/d buttons (Up/Down buttons)
❏
Press to select menu items and parameter while a
menu is displayed.
U “Menu Operations” on page 114
❏
When roll paper is loaded, press to feed and rewind
the paper. Hold down d to feed up to 3 m. Hold down
u to rewind up to 20 cm. Rewinding stops when the
end of the roll reaches the print starting position.
Release the button and then press it again to resume.
J
Displays the menu for the tab currently selected in the
display.
U “Using the Control Panel Menu” on page 114
❏
Use this button while menus are displayed and an item
is highlighted to display the sub-menu.
❏
If this is pressed while a parameter is selected from the
Menu, the parameter is set or executed.
This button is used with roll paper only. If the printer is
loaded with cut sheets or poster board, pressing this
button will have no effect.
❏
It is used to manually cut roll paper using the built-in
cutter.
U “Manual cut method” on page 35
Screen View
I Z button
❏
❏
button (Help button)
Except when printing is in progress, press this
button to display the Help menu. Highlight an item
and press the Z button to view help for the
highlighted item.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
c Important:
A flashing , icon indicates that an optional
hard disk unit or Adobe PostScript 3
Expansion Unit is transmitting data to the
printer. Do not disconnect the power cord or
turn the printer off while the icon is flashing.
Failure to observe this precaution could
corrupt the data on the hard disk unit or
Adobe PostScript 3 Expansion Unit.
. : The Paper Tab
The information of loaded paper is displayed
in the info display area.
A Messages
Displays the printer's status, operation, and error
messages.
When you press the Menu button, the Paper
menu is displayed.
U “What to do When a Message is Displayed” on
page 157
U “Paper menu” on page 122
The Info Display Area
Displays the Source and Media Type of the
loaded paper.
B Tabs/Info Display Area
The tab/info display area contains the five tabs listed
below.
When roll paper is used, it also displays the roll
width. When Roll Paper Remaining is set to
On, it shows the amount of roll paper remain‐
ing. When the length remaining reaches or
falls below the value selected for Remaining
icon is displayed above the tab
Alert, a
icon and an alert like that shown below is dis‐
played to warn that the printer is nearing the
end of the roll.
Use the l/r buttons to select a tab.
Information on the selected tab is displayed in the
info display area.
, : The Print Queues Tab
Print job information is displayed in the info
display area.
When you press the Menu button, the Print
Queues menu is displayed.
U “Print Queues menu” on page 121
: The Ink Tab
Shows ink cartridge status in the info display
area.
The Info Display Area
The name of the job being printed is displayed
when the printer driver is used.
The Info Display Area
As shown in the following illustrations, the
icon changes based on the status of the ink
cartridge.
If an optional hard disk unit or Adobe
PostScript 3 Expansion Unit is installed, it also
shows the number of held jobs, if any.
Normal
17
Warning or error
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
1 Status indicators
- : The Maintenance Tab
Displays Maintenance Box status in the info
display area.
: No error. The height of the
indicator changes with the level of
ink remaining.
When you press the Menu button, the Main‐
tenance menu is displayed.
: Ink is low. You need to prepare a
new ink cartridge.
U “Maintenance menu” on page 126
: Ink cartridge is expended; replace
with a new ink cartridge.
The Info Display Area
As shown in the following illustrations, the
icon changes based on the status of the Main‐
tenance Box.
Normal
: An error occurred. Check the
message on the screen, and clear
the error.
Warning or error
2 Ink color codes
VLM : Vivid Light Magenta
C
: Cyan
GY
: Gray
1 Status indicators
: No error. The height of the
indicator corresponds to the
amount of space.
LGY : Light Gray
LC
: Light Cyan
PK
: Photo Black
MK
: Matte Black
: The Maintenance Box is
nearing the end of its service
life. You need to prepare a
new Maintenance Box.
: Maintenance Box is at the end
of its service life. Replace the
Maintenance Box with a new
one.
DGY : Dark Gray
Y
: Yellow
VM
: Vivid Magenta
/ : The Setup Tab
Shows the specified IP address and the platen
gap value that were used for the last print job in
the information display area.
The platen gap display disappears when the
paper is changed. When printing is done after
that, that value is displayed.
When you press the Menu button, the Setup
menu is displayed.
U “Setup menu” on page 128
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Multi-colored black ink system
Features
Two black inks to suit your needs
You can use two types of black ink according to the
media being used. Photo Black which realizes a smooth,
professional finish on glossy paper, and Matte Black
which increases black optical density using matte paper
to suit the paper being used. The improved maximum
density (Dmax) on photo black ink brings out delicate
tone differences in gradations.
The main features of this printer are described below.
Realizing High Resolution and
Productivity
The newly developed print heads and functions have
achieved the industry's highest levels of definition and
productivity for photos, fine art, and high resolution
posters.
Three types of gray ink to improve the image quality
As well as Photo Black and Matte Black, the inclusion of
three additions to the black ink system in the shape of
Dark Gray, Gray and Light Gray, achieves the industry's
highest level of gradations and delicate tone differences.
Newly developed print heads
The built-in 2.66 inch μTFP heads in a staggered
arrangement have achieved a print resolution of 300 dpi
suitable for printing
Superior Ease of Use
Spindle-free roll paper adapter
makes loading roll paper a snap
Amount of paper feed detection/
adjustment function
The lack of a spindle makes it possible to load and
remove roll paper even in environments where space is
at a premium. Adding a roll paper stand to the printer
has made installing the roll paper adapter simpler. This
allows you to easily install the roll paper adapters to each
end of the roll paper and load the paper.
By implementing technology to reduce slight
differences on the right and left when feeding roll paper,
along with Epson's original sensor technology, we have
drastically improved the precision for paper feeding. By
realizing minute paper feeding control, we can prevent
dips in printing precision caused by slight differences
feeding and thereby achieve prints that are faithful to the
original data. However, paper such as film that
transmits light cannot be detected.
U “Loading Roll Paper” on page 32
Ease of Maintenance
Since loading roll paper and replacing consumables,
including ink cartridges, maintenance boxes, and
cutters, can be performed from the front, you can place
the printer against a wall. This means the printer does
not have to be moved to allow rear maintenance access.
Pigmented inks with superior
resistance
Pigment inks maintain more beautiful and more vibrant
prints over a long period of time with their high light
fastness. They are also extremely fade-resistant and can
be safely displayed in direct light. Additionally, the high
water and ozone resistance is not only ideal for photo
printing, but also allows for store displays and banners,
short-term outdoor displays of posters and so on. When
you are printing for outdoor use, use lamination
processing.
Auto nozzle check function
The new nozzle check function reduces time lost due to
clogged nozzles, wasted paper or ink, and maintenance
downtime. This allows you to print continuously
without having to worry about clogged nozzles. This
function features Printless Nozzle Check that allows
you to check clogged nozzles from the control panel
without using paper, and Check And Clean Nozzle that
allows you to clean only logged nozzles automatically.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Improved color adjustment function
(Epson Color Calibration Utility)
PostScript data printing
The installation of the Adobe PostScript 3 Expansion
Unit allows you to print PostScript data accurately and
stably. Hardware RIP is highly reliable and simple to
use.
The Epson Color Calibration Utility software provided
on the Epson homepage allows you to easily perform
color calibration using the printer's built-in sensors.
Adjust all prints with one calibration
By saving the calibration data to the printer, you do not
need to perform calibration for every paper type or
mode. Also, you do not need to make individual
calibrations when sharing the printer with multiple
users.
Perform color management for multiple printers
You can perform color management for multiple
printers that are the same model.
See the Epson Color Calibration Utility manual for
details.
Improved energy efficiency with
sleep mode and Power Off Timer
When no print jobs are being handled, or when no
operation has been performed for some time, the printer
enters sleep mode to reduce power consumption.
Furthermore, if the Power Off Timer function is
enabled, the printer automatically turns off to avoid
wasting electricity. This function works if no print jobs
are received and no operations are carried out for a
specified duration of time, except when an error has
occurred.
U “Setting Power Saving” on page 62
Various Options
Optimized printing (Hard disk unit)
When the hard disk unit is installed, print jobs can be
saved, queued, and reprinted. Saved print jobs can also
be printed from the printer's control panel. This reduces
the time from starting your computer and printing from
an application, as well as allowing you to reprint quickly.
U “Using the Optional Hard Disk Unit” on
page 63
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
requirements are met. For more details, see the
documentation supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
Notes on Usage and
Storage
Installation space
❏ Do not install the printer next to heat sources or
directly in the path of air from a ventilator or air
conditioner. Failure to observe this precaution
could result in the print head nozzles drying and
clogging.
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
❏ The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs and
the printer is turned off without first resolving the
error. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn on
the power and wait a while until capping is
performed automatically.
See the “Specifications Table” for the external
dimensions of the printer.
U “Specifications Table” on page 201
* When printing on poster board, ensure that there is
sufficient space both in front of and behind the printer.
U “Loading and Removing Poster Board” on
page 40
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
❏ Automatic cleaning is done after the fixed amount
of time to keep the print head in good condition.
Because of this, even though you are not printing,
some ink is consumed by head cleaning and other
maintenance operations.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏ If you do not print for a long time, the print head
nozzles may become clogged. We recommend that
you print once a week to prevent the print head
from clogging.
❏ When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table".
U “Specifications Table” on page 201
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure to
use the printer in an environment where the paper's
❏ The roller may leave an impression on paper that is
left in the printer. This can also cause wavy or curled
paper resulting in paper feeding problems or the
print head could be scratched. Remove any paper
when storing.
21
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
❏ Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
❏ Ink cartridges that have been stored at low
temperatures for an extended period should be
allowed to return to room temperature over a
period of four hours.
❏ Do not touch the IC chips on the ink cartridges. You
may not be able to print properly.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏ Install all ink cartridges into each slot. You cannot
print if any of the slots are empty.
❏ To prevent the accumulation of dust and other
foreign matter in the printer, close all covers before
placing it in storage.
If the printer will be not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they can
become clogged easily if fine dust gets on the print
head, and you may not be able to print properly.
❏ Do not leave the printer without ink cartridges
installed. The ink in the printer may dry, preventing
it from printing as expected. Leave ink cartridges in
all slots even while you do not use the printer.
❏ The ink level and other data are stored in the IC
chip, allowing cartridges to be used after being
removed and replaced.
❏ When turned on after an extended period of disuse,
the printer may automatically perform head
cleaning to ensure print quality.
Timer Cleaning U “Administrator Menu” on
page 137
❏ To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink supply
port has a valve in it so it does not need to be capped.
❏ Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area when removing the
cartridges.
❏ When transporting or storing the printer in an
environment of -10˚C or less, make sure you
perform Transportation/Storage from the
Maintenance menu. Failure to observe this
precaution could damage the print head.
U “Maintenance menu” on page 126
❏ To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended.
❏ Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
Notes on handling ink cartridges
Note the following points when handling ink cartridges
to maintain good print quality.
❏ Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏ The supplied ink cartridges are for use during the
initial charging. Some ink is consumed for initial
ink charging immediately after purchase before you
can start printing. The supplied ink cartridges and
Maintenance Box will require replacement
relatively quickly.
❏ Do not drop or knock ink cartridges against hard
objects; otherwise, the ink may leak.
Notes on handling paper
❏ We recommend that ink cartridges be stored at
room temperature out of direct sunlight and used
before the expiry date printed on the packaging.
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
❏ To ensure good results, use all the ink in the
cartridge within a year of installation.
Check the documentation supplied with each paper.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
❏ Use Epson special media under normal room
conditions (temperature: 15 to 25˚C, humidity: 40
to 60%).
❏ Make sure the printouts are completely dry before
folding of stacking; otherwise, the color may change
where they touch (leaves a mark). These marks will
disappear if they are separated immediately and
dried; however, they will remain if not separated.
❏ Do not fold the paper or scratch the surface of the
paper.
❏ If you put the printouts in an album before they are
completely dry, they may be blurred.
❏ Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from your
hands can affect print quality.
❏ Do not use a dryer to dry the printouts.
❏ Handle paper by the edges. We recommend
wearing cotton gloves.
❏ Prevent color distortion while displaying or storing
the printouts by following the instructions in the
paper's documentation.
Notes on Handling
❏ Avoid direct sunlight.
❏ Changes in temperature and humidity may cause
paper to become wavy or curled. Check the
following points.
Note:
Typically, printouts and photos fade over time (color
distortion) due to the effects of light and various
constituents in the air. This also applies to Epson special
media. However, with the correct storage method, the
degree of color distortion can be minimized.
❏ Load the paper just before printing.
❏ Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
❏ Do not wet the paper.
❏ Do not throw away the paper packaging as you can
use it for storing the paper.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ Keep cut sheets in their original package after
opening, and keep them in a flat place.
❏ Remove roll paper that is not in use from the
printer. Rewind it correctly and then store it in the
original packaging that came with the roll paper. If
you leave the roll paper in the printer for a long
time, its quality may decline.
Notes on handling printed paper
To maintain long lasting, high quality print results, note
the following points.
❏ Do not rub or scratch the printed surface. If they are
rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface; Failure to observe
this precaution may cause ink to rub off.
23
❏
See the documentation supplied with Epson special
media for detailed information on handling the
paper after printing.
❏
The colors of photos, posters, and other printed
materials appear different under different lighting
conditions (light sources*). The colors of printouts
from this printer may also appear different under
different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light, and other types.
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Introducing the Software
As well as the printer driver, a variety of software packages are also provided such as Network easy configuration and
plug-in software to add functionality to commercially available packages. You can install the software from the
software disc supplied, or by downloading from the Epson website.
U “Software on the Disc” on page 24
U “Software on the Website” on page 27
There is also software that can be used over a network through a web browser without having to install it.
U “Remote Manager” on page 28
Software on the Disc
The supplied Software Disc contains the following software. For details on using the software, see the PDF manuals or
the on-line help for the software in question.
Note:
You can upgrade the software supplied. Check for the latest versions on the Epson website.
http://www.epson.com
Software Name
Explanation
Printer Driver
The printer driver is required when using the printer. Follow the steps in the Setup Guide to
install.
U “Summary of the Printer Driver” on page 25
Epson Manual
This software displays a list of the manuals already installed on the computer. You can also
select and check the manuals updated using EPSON Software Updater from here. Follow
the steps in the Setup Guide to install.
EPSON Software Updater
This software checks the Web for update information for printer drivers and manuals, and
installs them if available. Follow the steps in the Setup Guide to install.
Epson Network Utilities
When a network connection is setup using the Setup Guide, network related modules are
installed.
See the Network Guide (PDF).
EpsonNet Config
With this software, you can configure various network settings for the printer from your
computer. This is useful as it allows you to enter addresses and names using the keyboard.
Installation U “Installing individually” on page 26
EPSON LFP Remote Panel 2
Software for registering custom paper from a computer.
Installation U “Installing individually” on page 26
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Mac OS X
Summary of the Printer Driver
The main functions of the printer driver are described
below.
❏ Converts print data received from applications into
printable data and sends it to the printer.
❏ Settings such as document size and print quality can
be adjusted from the settings dialogs.
Windows
❏ Allows you to execute printer maintenance
functions to maintain print quality, check the
printer's status, and so on.
Windows
You can save these settings and easily import or
export these saved settings.
U “Customizing the Printer Driver” on
page 69
You can easily import or export printer driver
settings.
U “Summary of the Utility Tab” on page 72
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Clear the checkboxes for any software that has already
been installed.
Mac OS X
Follow the on-screen instructions to install.
See the following for instructions on starting and
closing the software.
Installing individually
U “Starting and Closing Software” on page 28
Insert the software disc into the disk drive, and then
follow the on-screen instructions.
The screens displayed differ according to the operating
system being used as shown below.
If there is no disk drive available, access http://
epson.sn/, and then search for this product.
Windows
Click Information for Manuals and Applications.
Check the folder containing the necessary software, and
install.
Mac OS X
Select the necessary software, and then click Install.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Software on the Website
Aside from the software supplied on the software disc, the latest software versions for this printer can also be found on
the Epson website. Download as required.
http://www.epson.com
Note:
Depending on your country or region, you may not be able to download software from the website.
For more details, contact your dealer or Epson Support.
For details on using the software, see the PDF manuals or the on-line help for the software in question.
See the following for instructions on starting and closing the software.
U “Starting and Closing Software” on page 28
Software Name
Explanation
LFP HDD Utilities*
The Utility can be used to manage print jobs stored on the optional hard disk unit. Use this
when connecting the printer directly to the computer using a USB cable.
Epson Print Layout
This is a plug-in for Adobe Photoshop and Adobe Lightroom.
❏
By operating with Adobe Photoshop and Adobe Lightroom, you can easily perform
color management.
❏
You can check the adjusted image for black-and-white photographs on the screen.
❏
You can save your preferred paper type and size and load them easily.
❏
You can easily layout and print photos.
LFP Accounting Tool*
This software provides total cost calculations for printed paper, job information, and so
on.
Epson Color Calibration Utility
Software that performs calibrations using the printer's built-in sensors.
CopyFactory*
This software allows you to make enlarged copies using an Epson scanner. Check for
supported scanners on the Epson website.
* Windows only
27
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Starting and Closing
Software
Remote Manager
This software allows you to operate the printer from a
computer over a network using the printer's built-in
network interface. You can check the printer's status
and configure network settings, in addition to
managing the print jobs stored on the optional hard disk
unit or Adobe PostScript 3 Expansion Unit. You can
perform the following operations for stored print jobs.
Starting
You can start by using any of the following methods.
Double-click the shortcut icon on the desktop
Depending on the software being used, a shortcut icon
may not be created during installation.
❏ Cancel individual print queue
❏ Cancel individual hold queue
Starting from the menu
❏ Resume hold queue
❏ Windows 8.1/Windows 8
Enter the software name in the search charm, and
then select the icon displayed.
❏ Other than Windows 8.1/Windows 8
Click the Start button, click the installed software
name from All Programs (All apps or Programs)
or in the folder named EPSON, and then select the
software you want to start.
❏ Mac OS X
Click the installed software name from
Applications or the EPSON folder, and then select
the software you want to start.
Starting
Enter the printer's IP address in a computer web
browser.
Click the icon on the desktop taskbar (Windows only)
Click the icon and select the software you want to start
from the menu displayed.
Closing
For more information, see the online help for Remote
Manager.
The application can be closed using one of the following
methods.
❏ Click the button (Exit, Close,
❏ Select Exit from the toolbar menu.
28
, and so on).
SC-P20000 Series/SC-P10000 Series
User's Guide
Introduction
Uninstalling Software
D
Select the target printer icon, and then click OK.
E
Follow the on-screen instructions to continue.
Windows
c Important:
❏ You must log in as an Administrator.
❏ In Windows 7/Windows Vista, if an
Administrator password or confirmation is
requested, enter the password and then
continue with the operation.
A
Turn off the printer, and unplug the interface
cable.
B
Go to the Control Panel and click Uninstall a
program from the Programs category.
When the delete confirmation message is
displayed, click Yes.
Restart the computer if you are reinstalling the printer
driver.
Mac OS X
C
When reinstalling or upgrading the printer driver or
other software, follow the steps below to uninstall the
target software first.
Select the software you want to remove and then
click Uninstall/Change (or Change/Remove/
Add or remove).
Printer Driver
Use the "Uninstaller".
You can remove EPSON Status Monitor 3 and
the printer driver by selecting EPSON
SC-XXXXX Printer Uninstall.
Downloading the Uninstaller
Download the Uninstaller from the Epson website.
Select EPSON LFP Remote Panel 2 to remove
EPSON LFP Remote Panel 2.
http://www.epson.com/
Using the Uninstaller
Follow the instructions on the Epson website.
Other software
Drag and drop folder with the software name from the
Applications folder into Trash to delete.
29
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Attaching the Roll Paper Adapter
Basic Operations
Loading and Removing
the Roll Paper
A
Turn on the printer by pressing the P button.
B
Move the roll rests so that they match the width of
the roll paper to load.
Note:
After finishing operations, return the support bar to
the storage position.
Load roll paper after attaching the supplied roll paper
adapters.
Caution:
❏ Roll paper is heavy and should not be carried by
just one person.
❏ Do not place your hand into the parts of the
support bar marked with labels. Failure to
observe this precaution could result in your
hand being caught in the mechanism and being
injured.
c Important:
Insert the paper just before printing. The roller may
leave an impression on paper that is left in the
printer.
Note:
The paper that can be used in the printer is detailed in the
following section.
U “Supported Media” on page 180
30
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Note:
When removing the roll rests, hold down the button
and remove them up and diagonally.
D
Move the size switch levers of the two supplied
roll paper adapters in accordance with the
roll-core size (core diameter) of the roll paper to
be loaded and then switch the roll paper.
E
Lift up the adapter lock lever to release the lock
on each of the two roll paper adapters.
When installing, hook them into the printer cover,
and press the button.
C
Place the roll paper on the roll rests.
31
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
F
G
Attach an adapter to each end of the roll.
Loading Roll Paper
Push the adapters in until they are fully inserted
in the roll, with no gaps.
Buttons that are used in the following settings
Lower the lock levers to lock the adapters in
place.
32
A
Open the roll paper cover.
B
Confirm that the adapter holder lock lever is
raised.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
C
Remove the roll paper from the roll stand, slide
the roll paper right until it contacts the adapter
guide, and then slide the roll slowly inside.
D
Press the M button on the control panel. Confirm
that Roll Paper is highlighted in the display and
press the Z button.
E
Make sure that the roll paper is free of slack and
the end is not folded, and then insert it into the
paper slot.
Note:
The cloth in the paper slot section may have been
reversed by the paper which was previously loaded.
If the cloth reverses, load the paper while pushing
the reversed part down with the leading edge of the
paper.
F
While lightly pressing the roll paper, lower the
lock lever, and press the Z button.
When Auto Loading - ON
When roll paper is being inserted, a beep tone
sounds. If you hear the sound, proceed to Step 6.
When Auto Loading - OFF
Pull the edge of the paper straight outside the
printer as shown.
If the edge of the paper is not a horizontal or not
cut cleanly, you can use the built-in cutter to
make a cut in Step 6.
When Auto Loading is set to Off, you can cut the
edge of the roll paper with the built-in cutter by
pressing the Z button, and then pressing
the ) button within 5 seconds.
33
G
Close the roll paper cover.
H
Check the media type.
U “Checking and Setting the Paper Type” on
page 43
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Cutting the roll paper
Note:
The cut end may bend when paper that is wider than 44
inches is cut by the SC-P20000 Series. Improve cutting by
pressing the part, as seen below, to use the part in a raised
position. However, depending on the type of paper, the
edge of the paper may catch on the raised part.
The printer is equipped with a built-in cutter. You can
cut roll paper after printing by using one of the following
methods.
❏ Auto Cut:
The cutter cuts automatically at a determined
position each time a page is printed in accordance
with the setting of the printer driver or control
panel menu.
❏ Manual cut:
The cutting position is specified on the control
panel, and then the roll paper is cut. A cutline is
printed for manual cutting and can be used as a
guide when cutting paper using the built-in cutter.
c Important:
Non-genuine Epson media types, such as those
shown below, may not be cut cleanly by the built-in
cutter. Furthermore, cutting the following media
types may damage or reduce the lifetime of the
built-in cutter.
Press the back side of the part, as shown below, to return
the part to its original position.
❏ Fine art paper
❏ Canvas
❏ Vinyl
❏ Matte poster board
❏ Adhesive paper
❏ Banner media
Cut these media types with commercially available
scissors or a cutter in the following manner:
Keep the d button pressed to feed the paper so that
the cut location is below the poster board support.
Cut the paper using scissors or a third-party cutter.
Setting Auto Cut
You can specify the method either on the control panel
or the printer driver. Note, however, that the setting
selected with the printer driver takes priority when the
printer driver is used.
Note:
34
❏
Disable printer driver Auto Cut and printer Auto
Cut options when using the auto take-up reel unit.
❏
It may take a while to cut the roll paper.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
A
Setting from the printer driver
Set Auto Cut from the printer driver's Properties (or
Printing preferences) screen - Roll Paper Option.
Press the ) button. While viewing the inside
of the printer through the window, hold down
the d button until the cutting position reaches
the mark on the label.
Setting from the printer
Use the l/r buttons of the control panel to select the /
tab and press the Z button or Menu button. In the
displayed Setup menu, select Printer Setup > Roll
Paper Setup > Auto Cut > On. For manual cutting,
select Off. The default setting is On.
U “Setup menu” on page 128
Manual cut method
When Off is selected in the printer driver or Off is
selected for Auto Cut in the control panel, the paper can
be cut in any location after printing as described below.
Note:
To cut the paper using the built-in cutter, the
distance from the cutting position to the edge of the
paper needs to be 60 to 127 mm. The necessary
length differs depending on the paper type and
cannot be changed. If the necessary length has not
been reached, paper is fed automatically leaving a
margin. Use a commercially available cutter to
remove the unnecessary margin.
Buttons that are used in the following settings
B
35
Press the Z button.
The paper is cut by the built-in cutter.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
D
Removing Roll Paper
Open the roll paper cover.
This section describes how to remove and store roll
paper after printing. The rollers may leave impressions
on paper that is left in the printer.
Buttons that are used in the following settings
Note:
When removing the roll paper, you can use the
optional roll paper belt to prevent the roll paper
from unwinding.
A
E
Raise the roll lock lever.
F
Remove the roll paper from the adapter holders,
and place it in the roll rests.
Confirm that the printer is ready and press the M
button.
The Load/Remove Paper menu will be displayed.
B
Press the d/u buttons to highlight Remove
Paper and press the Z button.
If On is selected for Roll Paper Remaining, the
printer will automatically print a barcode.
C
The paper will automatically be rewound.
Once the paper is rewound and a beep sounds,
and load
the printer will display Press
paper.
Note:
When the display shows Turn roll paper adapter
to wind up roll paper, open the roll paper cover and
rewind the paper by hand.
36
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
G
Lift the adapter lock levers on both sides to
release the roll paper adapters.
Loading and Removing
Cut Sheets
The following cut sheet sizes can be loaded.
W
H
210 to 1118 mm
279.4 to 1580 mm (paper thickness
0.08 to 0.8 mm)
279.4 to 1030 mm (paper thickness 0.8
to 1.5 mm)
The paper loading method depends on the paper's
thickness.
H
See one of the following.
Remove the roll paper adapters.
0.08 to 0.8 mm thick paperU “Loading Cut Sheets” on
page 37
0.8 to 1.5 mm thick paperU “Loading Poster Board”
on page 40
Caution:
Do not place your hand into the parts of the support
bar marked with labels. Failure to observe this
precaution could result in your hand being caught
in the mechanism and being injured.
After rewinding the roll paper carefully, store it
in the original package.
Close the roll paper cover.
c Important:
If the paper is wavy or curled, use new paper. If wavy
or curled paper is loaded, this printer may not be
able to recognize the paper size, feed the paper, or
print correctly.
We recommend that you return the paper to its
original package and store it flat, and take it out of
the package just before you use it.
Loading Cut Sheets
c Important:
Insert the paper just before printing. The roller may
leave an impression on paper that is left in the
printer.
37
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Note:
The paper that can be used in the printer is detailed in the
following section.
U “Supported Media” on page 180
Press the M button on the control panel. Press the
d/u button to highlight Cut Sheet and press the
Z button.
C
Feed the paper into the paper slot with the
printable surface toward you.
Insert the paper into the paper slot, keeping its
right edge aligned with the loading mark on the
roll paper cover. Slide the paper in until it stops.
Buttons that are used in the following settings
A
B
c Important:
Turn on the printer by pressing the P button.
Insert all paper in portrait orientation.
Inserting paper in landscape orientation may
cause a decline in print quality.
Note:
After finishing operations, return the support bar to
the storage position.
38
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Removing Cut Sheets
Note:
❏
The cloth in the paper slot section may roll up
depending on the paper being loaded. If the
cloth rolls up, load the paper while pushing the
rolled up part down with the leading edge of
the paper.
This section describes how to remove cut sheets when
printing is complete.
Note:
To remove paper that was loaded but not used, press the
M button and select Remove Paper.
Button that is used in the following settings
❏
For Epson Color Calibration Utility color
charts, insert the page from the top with the
printed side facing up.
A
Confirm that the Paper Eject message is
displayed in the control panel.
Keeping a hand on the cut sheets to prevent them
falling from the printer, press the Z button.
B
D
Check that "Press the Z " is displayed, and then
press the Z button.
The paper will be fed into the printer.
Note:
If paper does not feed correctly, try supporting it
with your hands.
E
Check the media type.
U “Checking and Setting the Paper Type” on
page 43
39
The paper will be fully ejected from the printer
and can then be removed by hand.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Loading and Removing
Poster Board
Paper Size
This section describes how to load and remove poster
board from 0.8 to 1.5 mm thick.
Front (a)
Back (b)
B1
880 mm
505 mm
24 x 30 inch
612 mm
237 mm
30 x 40 inch
866 mm
491 mm
c Important:
Caution:
Insert the paper just before printing. The roller may
leave an impression on paper that is left in the
printer.
Do not place your hand into the parts of the support
bar marked with labels. Failure to observe this
precaution could result in your hand being caught
in the mechanism and being injured.
Note:
The paper that can be used in the printer is detailed in the
following section.
Note:
The paper that can be used in the printer is detailed in the
following section.
U “Supported Media” on page 180
U “Supported Media” on page 180
Buttons that are used in the following settings
Loading Poster Board
Poster board requires space both behind and in front of
the printer. The approximate amount of space required
is shown below. If the printer is set up near a wall, make
sure there is enough space at the rear.
Paper Size
Front (a)
Back (b)
A2
444 mm
69 mm
A1
691 mm
316 mm
B2
578 mm
203 mm
40
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
A
D
Turn on the printer by pressing the P button.
Note:
After finishing operations, return the support bar to
the storage position.
While aligning the edge of the board along the
inner projecting support, insert it with the
printable side facing up.
Note:
If the paper gets stuck and cannot be inserted,
remove it until you see the leading edge of the poster
board, and then insert it again.
B
Press the M button on the control panel. Press the
d/u button to highlight Poster Board and press
the Z button.
C
Pull out while lifting the poster board support.
E
41
Insert the board, checking to be sure that it passes
under the rollers.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
F
G
Align the right and leading edges of the paper
with the lines on the poster board support as
shown in (2).
Buttons that are used in the following settings
After positioning the media, press the Z
button.
Confirm that the Paper Eject message is
displayed in the control panel.
B
Keeping a hand on the poster board to prevent it
falling from the printer, press the Z button.
C
Pull the poster board forward as shown in the
on-screen instructions.
D
After removing the poster board, press the Z
button.
c Important:
The paper will be fed into the printer.
H
A
Unless you are going to continue making
poster board prints, store the poster board
support.
Check the media type.
U “Checking and Setting the Paper Type” on
page 43
Removing Poster Board
This section describes how to remove poster board
when printing is complete.
Note:
To remove paper that was loaded but not used, press the
M button and select Remove Paper.
42
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Checking and Setting the
Paper Type
Paper Type Settings
Buttons that are used in the following settings
Before you start printing, check the paper loaded in the
printer on the control panel's screen, and if it differs,
make settings again. If you print using settings that do
not match the paper type, you may not obtain optimum
print results for the paper type.
Checking the Paper Type
A
One of the following screens is displayed.
❏ Information screen
This is displayed when loading roll paper that does
not have a printed barcode, or when loading cut
sheets. Follow the steps below and then make
settings.
U “Paper Type Settings” on page 43
Check the content displayed on the screen.
When changing settings and printing
Use the d/u buttons to select Change Settings
and press the Z button. Next, proceed to Step
2.
❏ Ready screen
This is displayed when loading roll paper that has a
printed barcode. The barcode is read automatically,
and the paper type and amount remaining are
displayed. You can start printing quickly.
When printing using the current settings
With Keep Settings Above selected, press the
Z button, and then proceed to Step 4.
When using commercially available paper for
the first time
You need to register custom paper information.
With Keep Settings Above selected, press the
Z button, and then proceed to Step 4.
Note:
When Roll Paper Remaining is set to On from the Paper
menu, a barcode is printed automatically on the edge of
the paper when the roll paper is removed. The barcode is
automatically read and settings adjusted the next time
the paper is used, improving efficiency when multiple
rolls of paper are used.
U “Paper” on page 115
B
Use the d/u buttons to select the Paper Type,
and then press the Z button.
C
Use the d/u buttons to select the paper name,
and then press the Z button.
D
When Roll Paper Remaining is set to On, use the
d/u buttons to set the roll paper length to 5.0 to
150.0 m, and then press the Z button.
You can set in increments of 0.5 m.
43
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
E
Check that Ready is displayed on the screen.
Replacing Paper
When printing continuously
Send the print data from the computer.
This section describes how to replace paper. The process
for removing the paper differs depending on the type of
paper currently loaded; follow the instructions
displayed in the control panel.
When using commercially available paper for
the first time
Perform Custom Paper Setting.
U “Before Printing on Commercially Available
Paper” on page 195
Buttons that are used in the following settings
Note:
When the selected paper type in the printer and the
printer driver differ, the following setting is applied.
❏
Genuine Epson paper is selected in the printer:
The printer driver setting is applied when printing.
❏
When custom paper is selected in the printer:
The printer setting is applied when printing.
A
Confirm that the printer is ready and press the M
button.
The Load/Remove Paper menu will be displayed.
B
Press the d/u buttons to select the type of paper
used to replace the current paper, and then press
the Z button.
C
The printer will eject the current paper.
The process for ejecting the paper varies with the
type of paper loaded, as described below.
If On is selected for Roll Paper Remaining
Barcode printing will begin; when printing is
complete, the roll will rewind automatically.
If Off is selected for Roll Paper Remaining
The roll rewinds automatically.
44
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Using the Auto Take-up
Reel Unit
Note:
❏
When the display shows Turn roll paper
adapter to wind up roll paper, open the roll
paper cover and rewind the paper by hand.
❏
When switching roll paper to poster board, the
roll paper is not ejected.
The auto take-up reel unit automatically takes up paper
as it is printed. It improves efficiency for banners or
large jobs involving continuous printing on roll paper.
Cut Sheets
Cut sheets are automatically ejected to the rear,
where they can be removed by hand.
The auto take-up reel unit is an optional item.
U “Options and Consumable Products” on
page 177
Poster Board
Poster board is partially ejected to the front.
Supporting the board with one hand to prevent it
falling, press the Z button and pull out the
board.
The auto take-up reel unit for this printer can take up
paper in either of the directions shown below. Some
types of paper may not support one or the other of these
directions or may place restrictions on the take-up
direction.
If the next job will not use poster board, store the
poster board support.
See the following section for information on take-up
support and take-up direction.
U “Epson Special Media Table” on page 180
Printed side out
D
Printed side in
Follow the on-screen instructions to load the
paper for the next job.
Taking-up with printed side out places the printed
surface on the outside of the roll.
Taking-up with printed side in places the printed
surface on the inside of the roll.
Paper width that can be taken up
This differs from the width of paper that can be printed.
SC-P20000 Series: 406 mm (16 inches) to 1,626 mm (64
inches)
SC-P10000 Series: 406 mm (16 inches) to 1,118 mm (44
inches)
45
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Caution:
❏ Fix the roll core for the auto take-up reel unit in
place as described in the documentation.
Dropping the roll core could cause injury.
❏ Be careful that your hands, hair, or other
objects do not get caught in the moving parts of
the auto take-up reel unit.
Failure to observe this precaution could result
in injury.
❏ Do not place your hand into the parts of the
support bar marked with labels. Failure to
observe this precaution could result in your
hand being caught in the mechanism and being
injured.
c
On
: The auto take-up reel unit is
ready for use.
Flickering
: The auto take-up reel unit is in
use.
Blinking
: The auto take-up reel unit is in
power-saving mode.
Intermittent
blinking
: An error has occurred.
Off
: The power is off.
B Auto switch
Selects the auto take-up direction.
Backward : The roll is taken up with the printable
side in.
Important:
Confirm that the end of the roll is cut straight across.
The unit will not function as expected if the end of
the roll is wavy or curved.
U “Manual cut method” on page 35
Note:
See the documentation supplied with the auto take-up
reel unit for information on installation.
Forward
: The roll is taken up with the printable
side out.
Off
: The auto take-up reel unit does not
take up paper.
C Manual switch
Selects the manual take-up direction.
The selected option takes effect when the Auto
switch is in the Off position.
Using the Control Panel
Backward : The roll is taken up with the printable
side in.
This section describes how to use the control panel for
the auto take-up reel unit.
The speed will increase after the button
is pressed for more than three seconds.
Forward
: The roll is taken up with the printable
side out.
The speed will increase after the button
is pressed for more than three seconds.
A Power lamp
Displays the status of the auto take-up reel unit.
46
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
❏ The sensor on the stand is lowered, and the casters
on the front are parallel to the stand
Attaching the Roll Core
Note:
If the inside sensor is at an angle to the floor and so
on, taking-up will not be performed correctly. If the
angle is too large, correct it so that it is flat as shown
in the figure.
c Important:
❏ Use a roll core that is same size (width and core
diameter) as the roll paper being used to print.
If the roll-core size (width and core diameter) is
different, the paper may not wind correctly.
❏ If the roll core is deformed or if the surface is
damaged, it cannot be used to take up paper.
The direction the flange is installed on the auto take-up
reel unit differs depending on the roll-core size (core
diameter) being used.
A
❏ The cloth on the paper basket is stored
U “Storing the Cloth” on page 55
Check that the printer is in the following status.
B
❏ The printer is on and the power light on the auto
take-up reel unit is on
❏ Roll paper is loaded in the printer correctly
U “Loading Roll Paper” on page 32
❏ The support bar is stored
47
Grip the tab of flange L on the same side of roll
core size to use, and then install it in the unit on
the left of the printer.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
C
D
E
Unlock the unit on which flange L is installed,
and then move it until it is to the left of the roll
core width to install.
Install the roll core with the flange attached into
the unit on the right of the printer.
Align with the hexagonal joint, and insert until
you hear it click into place.
Insert flange R into the roll core.
Insert the roll core over the protruding section of
the flange until it contacts the surface of the
flange.
F
Move the unit on the left of the printer, and insert
the flange in the end of the roll core.
Move the unit until the roll core contacts with the
protruding section of the flange.
G
48
Lock the unit.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
Make sure that the roll core is fixed in place and
cannot move around.
Note:
Paper is attached even if you do not follow the guide
on the control panel. The procedure when not using
the guide is almost the same, but you need to hold
down the d button to eject the necessary length of
paper.
Attaching the Paper
This section describes how to attach roll paper to the
auto take-up reel unit roll core.
B
The procedure varies with the take-up direction.
c Important:
Tape the end to the roll core.
Place tape (commercially available) at the center
and then at the left and right ends.
Printed side out
❏ Before proceeding, select Off for Auto Cut.
Using the auto take-up reel unit when On is
selected will cause errors.
U “Cutting the roll paper” on page 34
❏ Do not pull the paper wound around the roll
core forcibly when removing the roll paper. If
the paper is pulled too hard, it could damage the
auto take-up reel unit.
Buttons that are used in the following settings
Printed side in
A
Press the M button on the control panel. Use the
d/u buttons to select Use Take-up Unit, and
then press the Z button.
Paper is automatically ejected to the position of
the roll core.
Note:
Place tape at more than three positions if the paper
being used is thick or strong.
49
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
C
When you have finished sticking to the roll core,
press the r button.
D
Check that the Auto switch on the auto take-up
reel unit is set to Off, and then press the Z
button.
E
Hold down the Manual button in the taking-up
direction to wind the paper around the roll core
twice.
Printed side out: Forward
The paper is automatically ejected by the length
wound around the roll core.
Printed side in: Backward
F
Press the Z button when paper has been
wound.
Paper is ejected automatically again.
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Basic Operations
G
Move the support bar to position A.
H
Press the r button after moving the support bar.
I
Match the tensioner to the width of the wound
paper.
Printed side in
For the A position, see the label attached to the
stand section.
K
Align flange R for the tensioner with the right end
of the paper.
L
Move flange L for the tensioner to create a gap of
approximately 5 mm from the left end of the
paper.
U “Using the Tensioner” on page 52
J
Place the tensioner in the slack part of the roll
paper.
See the following section for information on
paper that requires the tensioner.
U “Epson Special Media” on page 177
Printed side out
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User's Guide
Basic Operations
❏ Singleweight Matte Paper
M
When you installed the tensioner, press the r
button.
N
Set the Auto to the taking-up direction.
Tensioner can be used for some other papers than the
above. The following effects are expected.
Printed side out: Forward
❏ Take up tightly
❏ Reduce the amount of paper unwinding when
carrying
See the following table for details on paper that can be
used with the tensioner.
U “Supported Media” on page 180
For the tensioner, the number of pipes used differs
depending on the width of the wound paper as shown
below.
Large pipe
Small pipe
Printed side in: Backward
Paper Width
Large Pipe q'ty
Small Pipe q'ty
16 to 24 inch
1
0
24.1 to 34 inch
1
1
34.1 to 44 inch
1
2
44.1 to 54 inch
1
3
Over 54 inch
1
4
Assembling the tensioner
O
When you have set the Auto switch, press the Z
button.
Using the Tensioner
A
Attach a large pipe to flange R for the tensioner.
B
Attach the small pipe to the large pipe you
attached to flange R.
C
Attach more small pipes depending on the width
of the wound paper.
Make sure you use a tensioner when taking-up the
following paper with printed side in.
❏ Premium Glossy Photo Paper (170)
❏ Premium Semigloss Photo Paper (170)
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Basic Operations
D
Attach flange L to the end of the last pipe you
attached.
A
Set the Auto to Off.
B
Move the support bar to the storage position.
C
Remove the tensioner.
D
Cut the paper and take it up until it is all on the
auto take-up reel unit roll core.
Flange L is not secured here. After placing it in
the slack part of the paper wound around the auto
take-up reel unit, make adjustments.
See the following procedure for information on
placing into the slack part and for details on
adjusting flange L for the tensioner.
U “Attaching the Paper” on page 49
Removing Paper from the Auto
Take-up Reel Unit
This section describes how to remove paper from the
auto take-up reel unit.
Caution:
Removing paper from the auto take-up reel unit
requires two workers, one on each end of the roll.
A single worker working alone could drop the roll,
resulting in injury.
Buttons that are used in the following settings
U “Manual cut method” on page 35
After cutting the paper, support the end to
prevent the printed surface touching the floor;
until the paper is all taken-up. Keep the Manual
switch pressed in the take-up direction (either
Forward or Backward).
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User's Guide
Basic Operations
E
Secure with tape so that it does not unwind from
the paper core.
F
Release the lock on the unit on the left of the
printer, and remove the unit from the roll core.
A
Loosen the screw on the sensor at the front to
remove the sensor, and then attach the sensor to
the unit above.
B
Fold up the inside sensor.
When removing the unit, support the roll core
with one hand to avoid dropping it.
G
Remove the roll core from the auto take-up reel
unit.
Storing the Sensor
Make sure you store the sensor for the auto take-up reel
unit when using the paper basket or moving the printer.
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Basic Operations
Using the Paper Basket
Note:
For other operations, we recommend moving the support
bar to the storing position.
The paper basket collects paper from the printer,
preventing it falling to the floor and becoming creased
or dirty.
Caution:
Do not place your hand into the parts of the support
bar marked with labels. Failure to observe this
precaution could result in your hand being caught
in the mechanism and being injured.
Note:
For details on installing the paper basket, see the Setup
Guide.
The paper basket can only hold one sheet of paper at a
time, regardless of the paper type. The maximum size is
shown below.
Usage Position
When using the paper basket, make sure the support bar
is in position B.
Maximum size when one sheet is collected
Paper Width
Approx. 1,118mm/Super B0 portrait
Paper
Length
Approx.
1,580 mm
Note:
Close the paper basket before printing banners or other
documents that exceed the maximum length. Before the
paper ejected from the printer touches the floor, we
suggest that you take it in both hands close to the board
paper support and continue to lightly support it until
printing is complete.
Storing the Cloth
Make sure you store the cloth for the paper basket when
using the auto take-up reel unit or moving the printer.
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Basic Operations
A
Remove the cloth from the support bars.
Basic Printing Methods
For the SC-P10000 Series you need to remove
from three points.
This section explains how to print and how to cancel
printing.
Printing (Windows)
Make print settings such as paper size and paper source
from the connected computer and then print.
A
B
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 30
U “Loading and Removing Cut Sheets” on
page 37
Loosely roll up the removed cloth with the top
surface of the cloth inside, and insert the loop
into the clamps hanging down from the printer.
U “Before Printing on Commercially Available
Paper” on page 195
56
B
When you have created the data, click Print in
the File menu.
C
Make sure your printer is selected, and then click
Preferences or Properties to display the settings
screen.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
D
E
The progress bar is displayed, and printing starts.
Select the Media Type, Color, Print Quality,
Mode, and Source according to the paper loaded
in the printer.
Screen while printing
The following screen is displayed when you start
printing, and the progress bar (the computer's
processing status) is displayed. On this screen you can
check the remaining ink level, product numbers for the
ink cartridges, and so on.
An error message is displayed if an error occurs or an ink
cartridge needs replacing while printing.
Make sure you select the same Size as you set in
the application.
After making the settings, click OK.
Printing (Mac OS X)
Make print settings such as paper size and paper source
from the connected computer and then print.
A
F
When settings are complete, click Print.
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 30
U “Loading and Removing Cut Sheets” on
page 37
U “Before Printing on Commercially Available
Paper” on page 195
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Basic Operations
B
D
When you have created the data, from the File
menu of the application, click Print and so on.
Check that this printer is selected, and then set
the paper size.
Select the paper size, borderless printing options,
and paper source in the Paper Size menu.
C
Click Show Details at the bottom of the screen.
E
Select Print Settings from the list, and then set
each item.
For Mac OS X v10.6.8, click the arrow ( ) on
the right of the printer name to make settings on
the Page Setup screen.
Note:
If page settings are not displayed in the print dialog,
click the "page settings" option (e.g., Page Setup) in
the File menu.
Set the Media Type, Color, Print Quality, and
other settings according to the type of paper
loaded in the printer. Normally, you can print
correctly just by setting items in the Print
Settings screen.
F
58
When settings are complete, click Print.
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
The printer icon is displayed in the Dock while printing.
Click the printer icon to display the status. You can
check the progress of the current print job and the
printer status information. You can also cancel a print
job.
Canceling Printing (Windows)
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
Also, if an error occurs while printing, a notification
message is displayed.
U “Canceling Printing (from the Printer)” on
page 60
When the progress bar is displayed
Click Cancel.
When the progress bar is not displayed
Click the printer icon on the Taskbar.
A
Whether or not an icon is displayed depends on
the settings selected for Windows.
B
Select the job you want to cancel, and then select
Cancel from the Document menu.
To cancel all jobs, click Cancel All Documents in
the Printer menu.
If the job has been sent to the printer, print data is
not displayed on the above screen.
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Basic Operations
Canceling Printing (Mac OS X)
Printable area
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
This section describes the printable areas for the printer.
If the margin set in an application is larger than the
following setting values, sections beyond the specified
margins are not printed. For example, if 15 mm is
selected for the left and right margins in the printer
menus and the document fills the page, the 15 mm at the
left and right sides of the page will not be printed.
U “Canceling Printing (from the Printer)” on
page 60
A
Click the printer icon in the Dock.
Roll Paper Printable Area
B
The gray area in the illustration below shows the
printable area.
Select the job you want to cancel, and then click
Delete.
The arrow in the illustration indicates the direction of
the ejected paper.
If the job has been sent to the printer, print data is
not displayed on the above screen.
Canceling Printing (from the
Printer)
Press the W button, select Job Cancel on the screen,
and then press the Z button.
The print job is canceled even in the middle of printing.
It may take a while before the printer returns to ready
status after canceling a job.
Note:
Note: You cannot delete print jobs which are in the print
queue on the computer using the above operation. See
"Canceling Printing (Windows)" or "Canceling Printing
(Mac OS X)" in the previous section for information on
deleting print jobs from the print queue.
*1
SC-P20000 Series
*2
SC-P10000 Series
*3
Selecting Roll Paper (Banner) from Source in the
printer driver sets the top and bottom margins of
the paper to 0 mm.
When Using Epson Special Media
The following shows the values for the margins.
A,C=15 mm
B,D=3 mm
However, the value for A is 15 mm or more when using
the following paper.
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User's Guide
Basic Operations
❏ Paper for which A = 20 mm
Premium Glossy Photo Paper (250)/Premium
SemiglossPhoto Paper (250)/Premium Luster
Photo Paper (260)/Premium Semimatte Photo
Paper (260)
c Important:
❏ Printing is distorted when the trailing edge of
the roll paper comes off the core. Make sure the
trailing edge does not come inside the printing
area.
❏ Paper for which A = 45 mm
UltraSmooth Fine Art paper/Baryta
❏ The print size does not change even when the
margins are changed.
When you want to change the margins of Epson Special
Media, select the paper you are using from Select
Reference Paper in the Paper menu in Custom Paper
Setting and select Roll Paper Margin.
Note:
When printing multiple pages without using auto cut, the
margins between pages are the same as the value set in
Margin Per Page.
U “Custom Paper Setting” on page 123
When Using Custom Paper
Margins for custom paper depend on the option
selected for Roll Paper Margin in the menus, as shown
in the table below.
Cut Sheets Printable Area
Roll Paper Margin SettingsU “Custom Paper Setting”
on page 123
When printing borderless on the left and right, the left
and right margins are 0 mm. (Borderless printing is not
available with poster board.)
* Default setting
Roll Paper Margin
Parameter
Margin Values
Normal*
A,C=15 mm
The gray area in the illustration below shows the
printable area. The arrow in the illustration indicates the
direction of the ejected paper.
B,D=3 mm
Top15mm/Bottom15mm
A,C=15 m
B,D=3 mm
Top35mm/Bottom15mm
A=35 mm
C=15 mm
B,D=3 mm
Top45mm/Bottom15mm
A=45 mm
C=15 mm
*
B,D=3 mm
3mm
A,B,C,D=3 mm
15mm
A,B,C,D=15 mm
61
Varies as below depending on the thickness of the
paper you are using.
Paper thickness 0.08 to 0.8 mm: 279.4 to 1580 mm
Paper thickness 0.8 to 1.5 mm: 279.4 to 1030 mm
SC-P20000 Series/SC-P10000 Series
User's Guide
Basic Operations
About Power Management
You can adjust the time before Power Management is
applied. Any increase will affect the printer’s energy
efficiency. Please consider the environment before
making any change.
Setting Power Saving
The printer offers the following two power management
options.
Sleep mode
The printer enters sleep mode when there are no errors,
no print jobs being received, and no control panel or
other operations performed. When the printer enters
sleep mode, the control panel's screen turns off and the
internal motors and other parts switch off to consume
less power.
Sleep mode is cleared if a print job is received or a button
on the control panel is pressed.
The delay before the printer enters sleep mode can be
selected from values between 5 and 210 minutes. At
default settings, the printer enters sleep mode if no
operations are performed for 15 minutes. The delay can
be changed from the Preferences menu.
U “Preferences” on page 136
Note:
When the printer enters sleep mode, the control panel's
screen goes blank as if the power has been turned off, but
the P light remains lit.
Power Off Timer
The printer is equipped with a Power Off Timer option
that automatically turns the printer off if no errors
occur, no print jobs are received, and no control panel or
other operations are performed for a set period of time.
The delay before the printer turns off automatically can
be selected from values between 1 and 24 hours in
increments of 1 hour.
The default setting is 8 hours.
The printer turns off automatically if no errors occur, no
print jobs are received, and no operations on the panel
or other operations are performed for eight hours or
longer.
Power Off Timer settings can be adjusted from the
Preferences menu.
U “Preferences” on page 136
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Using the Optional Hard Disk Unit
Using the Optional
Hard Disk Unit
Note:
Held print jobs can be saved if On is selected for Store
Held Job in the control panel Setup menu. The factory
default setting is Off.
U “Setup menu” on page 128
Function Summary
Viewing and Printing Stored Jobs
Print jobs can be stored on the hard disk and printed at a
later date.
When an optional hard disk unit or the Adobe
PostScript 3 Expansion Unit (from now on, referred to
generically as "hard disk") is installed, you can save print
jobs and then reprint them.
Print jobs selected for printing at a later date can be
printed directly on the hard disk without increasing the
load on your computer.
Print jobs are saved using the printer driver.
Extended functions
U “Saving Print Jobs” on page 64
Print jobs can be viewed and managed as described
below.
Note:
Jobs printed with the following applications are always
saved to the hard disk.
Viewing Print Jobs
When there are multiple print jobs with some in the
queue, the following information can be displayed.
❏ Estimated print start time
❏
EPSON CopyFactory5
❏
Epson Color Calibration Utility
❏ Estimated print time
Print Job Management
Viewing and Resuming Held Print Jobs
If the source or other settings selected with the printer
differ from the settings specified in the print job, an
error will occur and printing will be suspended.
From the Print Queues menu of the Control Panel
Detailed procedureU “Viewing and Printing Saved
Print Jobs” on page 66
When an error occurs, printing cannot be restarted until
the printer has been readied by, for example, replacing
the paper.
From Remote Manager
When the printer and the computer on which the hard
disk is installed are connected over a network, use
Remote Manager.
However, the following types of print job can be held
temporarily on the hard disk.
U “Remote Manager” on page 28
Therefore, after printing all the jobs that can be printed
with the current paper, you can replace the paper with
the media specified in the held print jobs and resume
printing, making your work more efficient.
From LFP HDD Utility (Windows only)
When the printer and the computer on which the hard
disk is installed are connected by USB, you can also
perform operations from the HDD utility. You can
download the software from the Epson home page.
❏ Print jobs that specify sources that differ from that
selected with the printer
U “Software on the Website” on page 27
❏ Print jobs that specify paper types that differ from
that selected with the printer
❏ Print jobs that specify output paper sizes (widths)
that are larger than that selected with the printer
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User's Guide
Using the Optional Hard Disk Unit
Data on a Hard Disk
Saving Print Jobs
Data on a hard disk cannot be copied to a computer or
other device. Even when print jobs have been stored on
the hard disk, save the original data on a computer.
This section describes the printer driver settings used to
save print jobs.
Data on a hard disk may be lost or corrupted in the
following situations.
Settings on Windows
When you have created the data, click Print in
the File menu.
A
❏ When the disk is affected by static electricity or
electrical noise
❏ When the disk has been used incorrectly
❏ After a malfunction or repair
❏ When the disk was damaged by a natural disaster
We take no responsibility for any data loss, data
corruption, or other problems due to any cause, even
including those listed above and within the warranty
period. Be aware that we are also not responsible for the
recovery of lost or corrupted data.
B
64
Make sure your printer is selected, and then click
Preferences or Printer Properties to display the
settings screen.
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Optional Hard Disk Unit
C
On the Page Layout screen, click the Settings
button from Hard Disk Unit, and then select
Print Job.
B
Check that the printer is selected, and then select
HDD Settings from the list.
C
Select Print Mode.
Print operations differ depending on the selected
content as shown below.
❏ Print and Save:
Saves the job to the hard disk at the same time as
printing. When Print after Transmission
Completed is selected, printing starts after the
print job has been saved to the hard disk.
❏ Print only:
Prints the job without saving to the hard disk.
After clicking Print, the operations differ
depending on the selected content as shown
below.
❏ Save only:
Saves the job without printing.
❏ Print and Save:
Saves the job to the hard disk at the same time as
printing. When Print after Transmission
Completed is selected, printing starts after the
print job has been saved to the hard disk.
Next, print the document normally.
Making Settings for Mac OS X
When you have created the data, from the File
menu of the application, click Print and so on.
A
❏ Print only:
Prints the job without saving to the hard disk.
❏ Save only:
Saves the job without printing.
Next, print the document normally.
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User's Guide
Using the Optional Hard Disk Unit
Viewing and Printing
Saved Print Jobs
This section describes how to view and print saved jobs
from the control panel.
Buttons that are used in the following settings
A
Confirm that the printer isready to print. Press
the l/r buttons to highlight , and press the Z
button.
The Print Job menu will be displayed.
B
Press the d/u buttons to select Saved Job Queue
and press the Z button.
The names of stored print jobs are displayed.
C
Press the d/u buttons to select the desired job
and press the Z button.
Information on the selected job will be displayed.
To exit without printing the job, press the W
button after viewing job data.
To print the job again, proceed to Step 4.
D
E
Press the Z button.
You will be prompted to enter the number of
copies.
Press the d/u buttons to choose the number of
copies and press the Z button.
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Using the Printer Driver(Windows)
B
Using the Printer
Driver
(Windows)
Right-click your printer icon, and click Printing
preferences.
Displaying the Settings
Screen
You can access the printer driver in the following ways:
The printer driver setting screen is displayed.
❏ From Windows applications
U “Printing (Windows)” on page 56
❏ From the Control Panel
Display from the Control Panel
Follow the steps below when specifying common
settings among applications or performing printer
maintenance, such as Nozzle Check or Head Cleaning.
A
On the Control Panel click Hardware and
Sound and then View devices and printers.
For Windows Vista
Click Control Panel - Hardware and Sound,
and then Printer.
For Windows XP
Click Control Panel - Printers and Other
Hardware, and then Printers and Faxes.
Make the necessary settings. These settings become the
default settings of the printer driver.
Note:
If your Windows XP Control Panel is in Classic
View, click Control Panel, and then Printers and
Faxes.
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Using the Printer Driver(Windows)
Displaying Help
Right-click on the item you want
to check and display
You can access the printer driver help in the following
ways:
Right-click the item, and then click Help.
❏ Click Help
❏ Right-click on the item you want to check and
display
Click the Help Button to Display
By displaying help, you can use the contents page or
keyword search to read the help.
Note:
In Windows XP, click
on the title bar, and then click
the help item you want to view.
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Using the Printer Driver(Windows)
C
Customizing the Printer
Driver
When you enter a name in Name and click Save,
the settings are saved in Settings List.
You can save the settings or change the display items as
you prefer.
Saving various settings as your
Select Settings
You can save all printer driver settings as a Select Setting.
Additionally, in Select Setting the recommended
settings for a variety of uses are already available.
You can load the settings you have saved from Select
Setting on the Main screen.
This allows you to easily load settings that have been
stored in Select Settings, and repeatedly print using
exactly the same settings.
A
Set each item for the Main screen and the Page
Layout screen that you want to save as your Select
Settings.
B
Click Save/Del in the Main or Page Layout tab.
Note:
❏
You can save up to 100 settings.
❏
Select the settings you want to save, and then click
Export to save them to a file. You can share the
settings by clicking Import to import the saved file on
another computer.
❏
Select the settings you want to delete, and then click
Delete.
Adding a Paper Type
This section explains how to register new paper
information (Paper Configuration) for Print Quality
and Paper Settings (Custom Settings). When settings
have been registered, they are displayed in Media Type
on the printer settings screen and can be selected.
c Important:
When using commercially available paper in Epson
Color Calibration Utility, make sure you register
the paper information.
A
69
Display the printer driver's Main screen.
U “Printing (Windows)” on page 56
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Printer Driver(Windows)
B
Select Media Type, and then click Paper
Config....
D
Click Custom Settings.
E
When you enter a name in Name and click Save,
the settings are saved in Settings List.
When registering a commercially available
media as custom paper, select the Epson special
media that is closest to the paper you are using.
C
Adjust settings for the new custom media and
click OK.
You can select saved settings from Media Type on the
Main screen.
Note:
70
❏
You can save up to 100 settings.
❏
Select the settings you want to save, and then click
Export to save them to a file. You can share the
settings by clicking Import to import the saved file on
another computer.
❏
Select the settings you want to delete, and then click
Delete.
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Printer Driver(Windows)
or group items in the List box.
C❏ Order
You can move and order items by dragging and
Rearranging display items
dropping.
To display frequently used items right away, you can
arrange Select Setting, Media Type, and Paper Size as
follows.
❏ To add a new group (folder), click Add
Group.
❏ Hide unnecessary items.
❏ To delete a group (folder), click Delete
Group.
❏ Rearrange in an order of most frequent use.
❏ Drag and drop unnecessary items to Not
Display.
❏ Arrange in groups (folders).
A
Go to the Utility tab and click Menu
Arrangement.
B
Select Edit Item.
Note:
When Delete Group is performed, the group
(folder) is deleted, however the settings in the
deleted group (folder) remain. You also need to
delete individually from Settings List in the save
location.
D
71
Click Save.
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Printer Driver(Windows)
EPSON Status Monitor 3
You can check the printer's status, such as the remaining
ink level and error messages, on the computer's screen.
Summary of the Utility
Tab
You can perform the following maintenance functions
from the printer driver's Utility tab.
Monitoring Preferences
You can select the error notifications displayed on the
EPSON Status Monitor 3 screen, or register a shortcut
for the Utility icon to the Taskbar.
Note:
If you select the Shortcut Icon on the Monitoring
Preferences screen, the Utility shortcut icon is displayed
on the Windows Taskbar.
By right-clicking the icon, you can display the following
menu and perform maintenance functions.
EPSON Status Monitor 3 starts when the printer name is
clicked from the displayed menu.
Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
If you see banding or gaps in the printouts, perform
head cleaning to clear any clogged nozzles.
U “Checking for clogged nozzles” on page 140
Head Cleaning
If you see banding or gaps in the printouts, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
Print Queue
You can display the list of all waiting jobs.
U “Cleaning the print head” on page 141
On the Print Queue screen, you can view information
on the data waiting to be printed, delete and reprint
these jobs.
Print Head Alignment
If the print results appear grainy or out of focus, perform
Print Head Alignment. The Print Head Alignment
function corrects print head gaps.
Speed and Progress
You can set various functions for printer driver basic
operations.
U “Adjusting print misalignments (Head
Alignment)” on page 140
Menu Arrangement
You can arrange the display items of Select Setting,
Media Type, and Paper Size. For example, you can
reorder them by frequency of access.
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Using the Printer Driver(Windows)
U “Rearranging display items” on page 71
Export or Import
You can export or import the printer driver settings.
This function is useful when you want to make the same
printer driver settings on multiple computers.
EPSON LFP Remote Panel 2
You can configure custom paper settings and other
settings. For details, see the EPSON LFP Remote Panel 2
help.
Epson Color Calibration Utility
Start Epson Color Calibration Utility and perform
calibration. See the Epson Color Calibration Utility
manual for details.
Note:
If EPSON LFP Remote Panel 2 and Epson Color
Calibration Utility are grayed out, the applications are
not installed on the computer being used.
You can download the latest applications from the Epson
website.
U “Software on the Website” on page 27
Driver Update
Click to connect to the Epson home page and check if
there is a newer version of the current printer driver
available. If a new printer driver is found, the printer
driver is updated automatically.
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Using the Printer Driver(Mac OS X)
Using the Printer
Driver
(Mac OS X)
Note:
Settings saved in Presets can also be selected from Epson
Color Calibration Utility. When using commercially
available paper in Epson Color Calibration Utility, we
recommend saving settings in Presets.
Saving to Presets
Displaying the Settings
Screen
A
When registering commercially available
paper as custom paper
(1) Select Print Settings from the list, and then
select the Epson special media that is the
closest to the paper you are using in Media
Type.
The display method of the printer driver setting screen
may differ depending on the application or the OS
version.
U “Printing (Mac OS X)” on page 57
(2) Select Paper Configuration from the list, and
then make settings according to the paper you
want to register. See the printer driver help for
more details on each setting item.
Displaying Help
Click
Help.
Set each item in Paper Size and Print Settings that
you want to save to the preset.
in the printer driver setting screen to display
Using Presets
B
You can enter a name in Presets and save the settings for
frequently used setting information (items in Paper Size
or Print Settings), and setting information for
commercially available paper.
This allows you to easily load settings and repeatedly
print using exactly the same settings.
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Click Save Current Settings as Preset… from
Presets.
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Using the Printer Driver(Mac OS X)
C
B
Enter a name, and then click OK.
Note:
When All printers is selected from Preset
Available For, you can select the saved Preset from
all printer drivers installed on your computer.
The settings are saved to Presets.
You can then select the settings you saved from
Presets.
Deleting from Presets
A
On the Print screen, select Show Presets… from
Presets.
75
Select the setting you want to delete, click Delete,
and then click OK.
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Printer Driver(Mac OS X)
EPSON Status Monitor
You can check the printer's status, such as the remaining
ink level and error messages, on the computer's screen.
Using Epson Printer Utility
4
You can perform maintenance tasks such as Nozzle
Check or Head Cleaning by using Epson Printer Utility
4. This utility is installed automatically when you install
the printer driver.
Starting Epson Printer Utility 4
A
Select System Preferences > Print & Scan (or
Print & Fax) from the Apple menu.
B
Select the printer and click Options & Supplies >
Utility > Open Printer Utility.
Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
Epson Printer Utility 4 Functions
If you see banding or gaps in the printouts, perform
head cleaning to clear any clogged nozzles.
You can perform the following maintenance functions
from Epson Printer Utility 4.
U “Checking for clogged nozzles” on page 140
Head Cleaning
If you see banding or gaps in the printouts, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
U “Cleaning the print head” on page 141
Print Head Alignment
Perform print head alignment if the print results appear
grainy or blurred. The Print Head Alignment function
corrects print head gaps.
U “Adjusting print misalignments (Head
Alignment)” on page 140
EPSON LFP Remote Panel 2
You can configure custom paper settings and other
settings. For details, see the EPSON LFP Remote Panel 2
help.
Note:
If EPSON LFP Remote Panel 2 is grayed out, the
application is not installed on the computer being used.
You can download the latest applications from the Epson
website.
U “Software on the Website” on page 27
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Printing Varieties
In other applications, set No Color
Management.
Printing Varieties
Note:
For information on supported operating systems,
see the website for the application in question.
Auto Color Adjustment by
PhotoEnhance (Windows
Only)
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, select Printer
Manages Colors as the Color Handling setting,
and then click Print.
The printer driver for this printer comes with the Epson
proprietary function PhotoEnhance that makes the
most efficient use of the color reproduction area,
corrects image data to improve colors before printing.
By using PhotoEnhance, you can correct photo colors to
match the subject types such as people, scenery, or night
view. You can print color data in sepia or black and
white. Colors are automatically corrected simply by
selecting the print mode.
Note:
It is recommended that you use images with a color space
of sRGB.
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
B
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS
Color Management
Settings
Windows 8.1,
Printer Manages Colors
Windows 8,
Windows 7,
Windows Vista
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
77
Display the printer driver's Main screen.
U “Printing (Windows)” on page 56
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Printing Varieties
C
Select Custom from Mode, and then select
PhotoEnhance.
Correct color and print
To make more detailed adjustments, click
Advanced, and then proceed to Step 4.
The printer driver automatically and internally corrects
colors to match the color space. You can select from the
following color correction modes.
❏ EPSON Standard (sRGB)
Optimizes the sRGB space and corrects the color.
❏ Adobe RGB
Adobe RGB Optimizes the sRGB space and corrects
the color.
Note that if you click Advanced when one of the above
color processing options is selected, you can fine-tune
Gamma, Brightness, Contrast, Saturation, and color
balance for the selected option.
Use this option when the application in use does not
have a color correction function.
D
Making Settings in Windows
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
On the PhotoEnhance screen, you can set effects
to apply to the print data.
See the printer driver help for more details on
each item.
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
E
Check other settings, and then start printing.
OS
Color Management
Settings
Windows 8.1,
Printer Manages Colors
Windows 8,
Windows 7,
Windows Vista
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
In other applications, set No Color
Management.
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Printing Varieties
D
Note:
For information on supported operating systems,
see the website for the application in question.
Make the necessary settings.
See the printer driver help for more details on
each item.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, select Printer
Manages Colors as the Color Handling setting,
and then click Print.
Note:
You can adjust the correction value by checking the
sample image on the left side of the screen. You can
also use the color circle to fine-tune the color
balance.
E
B
Display the printer driver's Main screen.
C
Select Custom from Mode, and then select Color
Controls.
Check other settings, and then start printing.
Making Settings for Mac OS X
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
U “Printing (Windows)” on page 56
A
When using applications without a color
management function, start from step 2.
To make more detailed adjustments, click
Advanced, and then proceed to Step 4.
When using the following applications, select the
Printer Manages Colors color management
option.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
In other applications, set No Color
Management.
Note:
For information on supported operating systems,
see the website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
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Printing Varieties
Select Color Management, select Printer
Manages Colors as the Color Handling setting,
and then click Print.
B
Display the Print screen.
C
Select Color Matching from the list, and then
click EPSON Color Controls.
U “Printing (Mac OS X)” on page 57
D
Select Print Settings from the list, and then select
Color Controls as the Color Settings setting.
When adjusting the parameters manually, click
Advanced Color Settings.
E
Make the necessary settings.
F
Check other settings, and then start printing.
See the printer driver help for more details on
each item.
Note:
EPSON Color Controls will not be available in the
following applications if Step 1 is omitted.
❏
Adobe Photoshop CS3 or later
❏
Adobe Photoshop Lightroom 1 or later
❏
Adobe Photoshop Elements 6 or later
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Printing Varieties
Printing Black and White
Photos
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
You can print black and white photos with rich
gradation by adjusting the image data color by the
printer driver. You can correct image data when
printing without processing the data from applications.
The original data is not affected.
Open the Print screen.
Select Color Management, select Printer
Manages Colors or No Color Management as
the Color Handling setting, and then click
Print.
You cannot select Advanced B&W Photo in the
following instances. When printing in black and white,
select Black (Windows) or Grayscale (Mac OS X).
❏ When using Singleweight Matte Paper, Photo
Quality Ink Jet Paper, or Plain Paper
Note:
It is recommended that you use images with a color space
of sRGB.
Making Settings in Windows
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS
Color Management
Settings
Windows 8.1,
Printer Manages Colors
Windows 8,
Windows 7,
Windows Vista
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
No Color Management
In other applications, set No Color
Management.
81
B
Display the printer driver's Main screen.
C
Select Color from Advanced B&W Photo.
U “Printing (Windows)” on page 56
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Printing Varieties
To make detailed adjustments, proceed to Step 4.
If you do not want to make adjustments, proceed
to Step 6.
D
Making Settings for Mac OS X
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
Select Custom from Mode, and then click
Advanced.
When using the following applications, select the
Printer Manages Colors color management
option.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, select Printer
Manages Colors as the Color Handling setting,
and then click Print.
E
Make the necessary settings.
F
Check other settings, and then start printing.
See the printer driver help for more details on
each item.
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Printing Varieties
B
Display the Print screen, select Print Settings
from the list, and then select Advanced B&W
Photo as the Color.
D
Make the necessary settings.
E
Check other settings, and then start printing.
See the printer driver help for more details on
each item.
U “Printing (Mac OS X)” on page 57
C
Click Advanced Color Settings.
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Borderless Printing
You can print your data without margins on the paper.
The types of borderless printing you can choose vary as
shown below depending on the media type.
❏ Retain Size
Create the print data larger than the paper size in
the applications to produce borderless output. The
printer driver does not enlarge the image data. Use
settings such as Page Setup in the applications to set
the size of the image data as follows.
- Create print data larger than its actual print size by 3
mm on the left and right (6 mm in total).
Roll Paper: No margins for all edges, no margins for the
left and right
Cut Sheets: No margins for the left and right only
(Borderless printing is not available with poster board.)
When printing borderless for all edges, you can also
configure the cutting operation.
- If the application has margin settings, set the
margins to 0 mm.
U “About Roll Paper Cutting” on page 85
- Make the image data as large as the paper size.
When performing left and right borderless printing,
margins appear on the top and bottom of the paper.
Select this setting if you want to avoid image
enlargement by the printer driver.
Top and bottom margin values U “Printable area” on
page 60
Types of Borderless Printing
Methods
You can perform borderless printing using the
following two methods.
❏ Auto Expand
The printer driver enlarges the print data to a size
slightly larger than the paper size and prints the
enlarged image. The sections which are beyond the
paper edges are not printed; therefore, resulting in
borderless printing.
Use settings such as Page Setup in the applications
to set the size of the image data as follows.
- Match the paper size and page setting for the print
data.
Supported Paper
Depending on the media type or size, the print quality
may decline or borderless printing cannot be selected.
U “Epson Special Media Table” on page 180
U “Supported Commercially Available Paper” on
page 193
- If the application has margin settings, set the
margins to 0 mm.
- Make the image data as large as the paper size.
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About Roll Paper Cutting
When performing borderless printing on roll paper, you can specify whether it is left and right borderless printing or
all edges borderless printing, and how to cut the paper in the printer driver's Roll Paper Option. The cutting operation
for each value is shown in the following chart.
Printer driver
settings
Normal Cut
Single Cut
Double Cut
The default printer driver setting
is Normal Cut.
❏
The top area may become
slightly uneven depending
on the image since the print
operation stops while
cutting the top edge of the
roll paper.
❏
The top area may become
slightly uneven depending
on the image since the print
operation stops while
cutting the top edge of the
roll paper.
❏
If the cut position is slightly
misaligned, small parts of
the image may be shown
on the top or bottom edges
of the adjacent pages. If this
occurs, perform Adjust Cut
Position.
U “Maintenance menu”
on page 126
❏
The printed paper is
approximately 2 mm
shorter than the specified
size since the printer cuts
the paper inside the image
to avoid showing top and
bottom margins.
❏
After cutting the bottom
edge of the previous page,
the printer feeds the paper,
and then cuts the top edge
of the following page.
Although this produces 60
to 127 mm of cut-off pieces,
the cut is more accurate.
Cutting Operation
Explanation
❏
When you print one page
only or print one page
multiple times, the
operation is the same as
that for Double Cut. When
continuously printing
multiple sheets, the printer
cuts 1 mm inside on the top
edge of the first page and
the bottom edge of the
subsequent pages to avoid
showing margins.
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Printing Varieties
C
Setting Procedures for Printing
Select Auto Expand or Retain Size as the
Method of Enlargement.
If you select Auto Expand, set how much of the
image goes beyond the edge of the paper as
shown below.
Making Settings in Windows
When the printer driver's Main screen is
displayed, you can configure various settings
required for printing such as Media Type,
Source, Size.
A
Max
U “Printing (Windows)” on page 56
Normal : 3 mm for left and right
Min
B
: 3 mm for left and 5 mm for right (the
image shifts 1 mm to the right)
Select Borderless, and then click Expansion.
: 1.5 mm for left and right
Note:
Moving the slider towards Min decreases the image
enlargement ratio. Therefore, some margins may
appear at the edges of the paper depending on the
paper and printing environment.
You can not choose the expansion amount when
Roll Paper or Roll Paper (Banner) is selected for
Source.
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Printing Varieties
D
Where XXXX is the actual paper size, such as A4.
When using roll paper, click Roll Paper Option,
and then set Auto Cut option.
U “About Roll Paper Cutting” on page 85
Note:
If page setting options are not available in the
application's print dialog, display the page settings
dialog.
B
Select Page Layout Settings from the list, and
then set Roll Paper Option or Expansion.
See the following for more details on Auto Cut
from Roll Paper Option.
U “About Roll Paper Cutting” on page 85
E
Expansion is only available when Auto Expand
is selected from Paper Size. The following shows
the values for each item.
Check other settings, and then start printing.
Max
Making Settings for Mac OS X
Open the Print screen and select the paper size
from the Paper Size option, and then select a
borderless printing method.
A
: 3 mm for left and 5 mm for right (the
image shifts 1 mm to the right)
Normal : 3 mm for left and right
Min
U “Printing (Mac OS X)” on page 57
The selections for borderless printing methods
are displayed as shown below.
xxxx (Roll Paper - Borderless, Auto Expand)
xxxx (Roll Paper - Borderless, Retain Size)
xxxx (Roll Paper - Borderless, Banner)
xxxx (Sheet - Borderless, Auto Expand)
xxxx (Sheet - Borderless, Retain Size)
87
: 1.5 mm for left and right
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User's Guide
Printing Varieties
Enlarged/Reduced
Printing
You can enlarge or reduce the size of your data. There
are three setting methods.
❏ Fit to Page printing
Automatically enlarges or reduces the image size to
fit the paper size.
Note:
Moving the slider towards Min decreases the image
enlargement ratio. Therefore, some margins may
appear at the edges of the paper depending on the
paper and printing environment.
C
❏ Fit to Roll Paper Width (Windows only)
Automatically enlarges or reduces the image size to
fit the roll paper width.
Check other settings, and then start printing.
❏ Custom
You can specify the enlargement or reduction ratio.
Use this method for a non-standard paper size.
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Printing Varieties
Fit to Page/Scale to fit paper size
C
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
Making Settings for Mac OS X
Open the Print screen, select Paper Handling
from the list, and then check Scale to fit paper
size.
A
A
U “Printing (Windows)” on page 56
U “Printing (Mac OS X)” on page 57
B
B
Check other settings, and then start printing.
Select the size of the paper loaded in the printer as
the Destination Paper Size.
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Page is selected as Reduce/Enlarge.
Note:
When performing enlarged printing, clear the
Scale down only check box.
C
89
Check other settings, and then start printing.
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User's Guide
Printing Varieties
Fit to Roll Paper Width
(Windows Only)
A
D
Select Fit to Roll Paper Width.
E
Select the width of the roll paper loaded in the
printer from the Roll Width list.
F
Check other settings, and then start printing.
Display the printer driver Main tab and select
Roll Paper for Source.
U “Printing (Windows)” on page 56
B
C
Display the Page Layout tab and choose a Page
Size that matches the page size used in the
document size.
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Page is selected as Reduce/Enlarge.
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Custom Scale Setting
Making Settings for Mac OS X
When the Print screen is displayed, select the size
of the paper loaded in the printer from the Paper
Size list.
A
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
A
U “Printing (Mac OS X)” on page 57
U “Printing (Windows)” on page 56
B
Select the size of the paper loaded in the printer
from the Output Paper list.
Fit to Page is selected as Reduce/Enlarge.
C
Select Custom, and then set the Scale to value.
Enter a value directly or click the arrows to the
right of the scale box to set the value.
Select the scale within a range of 10 to 650 %.
B
D
Click Scale, and then enter the scale.
Check other settings, and then start printing.
If the Print screen in the application you are using
does not have an input item for the scale that you
want to use, display the Page Setup screen and
make settings.
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U “Printing (Mac OS X)” on page 57
Multi-Page Printing
You can print multiple pages of your document on one
sheet of paper.
If you print continuous data prepared at A4 size, it is
printed as shown below.
Note:
92
❏
In Windows, you cannot use the Multi-Page
printing function when performing borderless
printing.
❏
In Windows, you can use the reduce/enlarge
function (Fit to Page) to print the data on different
sizes of paper.
U “Enlarged/Reduced Printing” on page 88
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User's Guide
Printing Varieties
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, select the Multi-Page check box, select
N-up, and then click Settings.
Making Settings for Mac OS X
When the Print screen is displayed, select Layout
from the list, and then specify the number of
pages per sheet and so on.
A
A
U “Printing (Mac OS X)” on page 57
U “Printing (Windows)” on page 56
B
In the Print Layout screen, specify the number of
pages per sheet and the page order.
Note:
You can print frames around arranged pages using
the Border function.
If the Print page frames check box is selected,
page frames are printed on each page.
B
C
Check other settings, and then start printing.
93
Check other settings, and then start printing.
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Printing Varieties
Poster Printing (Enlarge
to cover several sheets
and print - Windows only)
Setting Procedures for Printing
A
Prepare the print data using applications.
The poster printing function automatically enlarges and
divides the print data. You can join the printed sheets to
create a large poster or calendar. Poster printing is
available up to 16-fold (four sheets by four sheets) of
normal printing size. There are two ways to print
posters.
B
When the printer driver's Page Layout screen is
displayed, select the Multi-Page check box, select
Poster, and then click Settings.
The printer driver automatically enlarges the
image data when printing.
U “Printing (Windows)” on page 56
❏ Borderless poster printing
This automatically enlarges and divides the print
data and prints without margins. You can make a
poster just by joining the output paper together. To
perform borderless printing, the data is expanded
so that it extends slightly over the paper size.
Enlarged areas that exceed the paper are not
printed. Therefore, the image may misalign at the
joins. To join the pages precisely, perform the
following poster printing with margins.
C
❏ Poster printing with margins
This automatically enlarges and divides the print
data and prints with margins. You need to cut the
margins and then join the output paper together to
make a poster. Although the final size is slightly
smaller since you have to cut off the margins, the
image joins fit precisely.
94
In the Poster Settings screen, select the number
of pages you want in the poster.
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User's Guide
Printing Varieties
D
Select borderless poster printing or poster
printing with margins, and then select any pages
that you do not want to print.
Note:
Regarding the size after joining together:
When borderless is selected:
Select Borderless Poster Print.
When Borderless Poster Print is cleared and
printing with margins is selected, the Print Cutting
Guides items are displayed.
The finished size is the same whether or not Trim
Lines is selected. However, if Overlapping
Alignment Marks is selected, the finished size is
smaller with an overlap.
E
Note:
If Borderless Poster Print is grayed out, the
selected paper or the size does not support
borderless printing.
U “Epson Special Media Table” on page 180
U “Supported Commercially Available Paper”
on page 193
When with margins is selected:
Clear Borderless Poster Print.
95
Check other settings, and then start printing.
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User's Guide
Printing Varieties
The following section describes how to join four printed
pages together.
Joining the output paper
together
The steps for joining the output paper together differ
between borderless poster printing and poster printing
with margins.
A
Ready the two top sheets and trim the excess
from the left sheet by cutting along the line
joining the two join guides (the centers of the X
marks).
B
Lay the upper left sheet on top of upper right
sheet. Lineup the X marks as shown in the
illustration below, and temporarily fasten them
using an adhesive tape on the back.
Borderless poster printing
This section describes how to join four printed pages
together. Check and match the printed pages, and join
them in the order indicated below using an adhesive
tape on the back of the sheets.
Poster printing with margins
If Overlapping Alignment Marks is selected, join
guides (indicated by the lines drawn through and
around the X marks in the illustration below) will be
printed on each sheet.
Note:
The alignment marks are black for black-and-white
printing.
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C
With the two sheets overlapping, trim the excess
by cutting along the line joining the two cut
guides (the lines to the left of the X marks).
D
Rejoin the two sheets.
E
Repeat Steps 1 to 4 for the lower sheets.
Use an adhesive tape to stick the backs of the
sheets together.
97
F
Trim the bottom from the upper sheets by
cutting along the line joining the two guides (the
lines above the X marks).
G
Lay the upper sheet on top of the lower sheet.
Lineup the X marks as shown in the illustration
below, and temporarily fasten them using an
adhesive tape on the back.
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Printing Varieties
H
I
With the two sheets overlapping, trim the excess
by cutting along the line joining the two cut
guides (the lines above the X marks).
98
Join the upper and lower sheets together.
Use an adhesive tape to stick the backs of the
sheets together.
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Printing Varieties
J
After joining all the sheets, trim off the borders by
cutting along the cut guides (outside the X
marks).
Printing at Non-Standard
Sizes
Before printing at non-standard sizes, including vertical
or horizontal banners and documents with equal sides,
save the desired paper size in the printer driver. Once
they have been saved in the printer driver, custom sizes
can be selected in the application Page Setup and other
print dialogs.
Supported paper sizes
The following table shows the paper sizes that can be set
in the printer driver. See the following for paper sizes
supported by the printer.
U “Printable area” on page 60
*
Paper
Width
SC-P20000 Series: 210 to 1626 mm
Paper
Height
Windows: 279.4 to 15,000 mm
SC-P10000 Series: 210 to 1118 mm
Mac OS X: 279.4 to 15,240 mm*
For Mac OS X Custom Paper Sizes, although you
can specify a large paper size which cannot be
loaded on this printer, it will not be printed
properly.
c Important:
When using commercially available software, the
possible output sizes are restricted. If you are using
applications that support banner printing, you can
set a longer paper length. See the application's
manual for details.
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Printing Varieties
Making Settings in Windows
When the printer driver's Main screen is
displayed, click User Defined.
Note:
A
U “Printing (Windows)” on page 56
C
❏
To change the paper size you saved, select the
paper size name from the list on the left.
❏
To delete the user-defined size you saved,
select the paper size name from the list on the
left, and then click Delete.
❏
You can save up to 100 paper sizes.
Click OK.
You can now select the new paper size from the
Size menu in the Main tab.
You can now print as normal.
Making Settings for Mac OS X
When the Print screen is displayed, select
Manage Custom Sizes from the Paper Size list.
A
B
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
In the User Defined Paper Size screen, set the
paper size you want to use, and then click Save.
U “Printing (Mac OS X)” on page 57
❏ You can enter up to 24 single-byte characters
for the Paper Size Name.
❏ The length and width values for a pre-defined
size close to the desired custom size can be
displayed by selecting the appropriate option
in the Base Paper Size menu.
❏ If the length and width ratio is the same as a
defined paper size, select the defined paper size
from Fix Aspect Ratio and select either
Landscape or Portrait for the Base. In this
case, you can only adjust either the paper width
or paper height.
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B
Click +, and then enter the paper size name.
Banner printing (on roll
paper)
You can print banners and panoramic pictures if you
create and set print data for banner printing in your
application.
C
Enter the Width, Height for the Paper Size,
enter the margins, and then click OK.
You can set the page size and printer margins
depending on the printing method.
There are two ways to print a banner.
Note:
❏
D
To edit a saved custom size, choose its name
from the list on the left.
❏
To copy a saved custom size, select the size in
the list on the left and click Duplicate.
❏
To delete a saved custom size, select it in the list
on the left and click -.
❏
The custom paper size setting differs
depending on the operating system version.
See your operating system's documentation
for details.
Printer Driver Source
Supported Applications
Roll Paper
Document preparation
software, image editing
software, and so on*
Roll paper (Banner)
Applications that support
banner printing
* Create print data at a size supported by the given
application while maintaining the printing length
and width ratio.
See the following for available paper sizes.
U “Printing at Non-Standard Sizes” on page 99
Click OK.
You can select the paper size you saved from the
Paper Size pop-up menu.
You can now print as normal.
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Printing Varieties
C
Making Settings in Windows
In the printer driver's Main screen, select Media
Type.
A
Note:
If you are using applications that support banner
printing, you do not need to set User Defined
Paper Size if you select Roll Paper (Banner) as the
Source.
U “Printing (Windows)” on page 56
B
Click User Defined and match the paper size to
the size of the data if necessary.
D
On the Page Layout screen make sure the
Optimize Enlargement check box is selected.
E
Check other settings, and then start printing.
Select Roll Paper or Roll Paper (Banner) from
the Source list.
Making Settings for Mac OS X
When the Print screen is displayed, select the size
of the data created with the application in Paper
Size.
A
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
Note:
❏
You can only use Roll Paper (Banner) for
applications that support banner printing.
❏
Selecting Roll Paper (Banner) sets the top and
bottom margins of the paper to 0 mm.
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Printing Varieties
U “Printing (Mac OS X)” on page 57
Layout Manager
(Windows Only)
The Layout Manager function allows you to place
multiple pieces of print data created in different
applications on the paper freely and print them at once.
You can create a poster or display material by placing
multiple pieces of print data where you like. Also,
Layout Manager allows you to use paper effectively.
B
Check other settings, and then start printing.
The following is a layout example.
Placing multiple data items
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Placing the same data
B
Open the file you want to print in your
application.
C
Select Layout Manager in the Main tab of the
printer driver and choose an option for Size that
matches the size of the document created in the
application.
U “Printing (Windows)” on page 56
Placing data freely
Note:
The option selected for Size is the size used in the
Layout Manager. The actual printing paper size is
set in the screen in Step 7.
Placing data on roll paper
D
Click OK. When printing with an application,
the Layout Manager screen opens.
The print data is not printed, but one page is
placed on the paper of the Layout Manager
screen as one object.
E
Leave the Layout Manager screen open and
repeat steps 2 to 4 to arrange the next pieces of
data.
The objects are added to the Layout Manager
screen.
Setting Procedures for Printing
A
F
Check that the printer is connected and ready to
print.
Arrange the objects on the Layout Manager
screen.
Objects can be dragged to new positions and
resized; in addition, they can be rearranged or
rotated using the options in the Object menu.
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Printing Varieties
G
The overall size and placement of the objects can
be changed using the Preferences and
Arrangement options in the File menu.
Click File - Properties, and make print settings
on the printer driver screen.
See the Layout Manager screen help for more
details on each function.
Set Media Type, Source, Size or Roll Width, and
so on.
H
Click the File menu on the Layout Manager
screen, and then click Print.
Printing starts.
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Printing Varieties
Saving and Recalling Settings
You can save the Layout Manager screen arrangement
and setting contents to a file. If you need to close your
application in the middle of a job, you can save it to a file
and then open it later to continue your work.
Saving
A
On the Layout Manager screen, click File menu
and then Save as.
B
Enter the file name, select the location, and then
click Save.
C
Close the Layout Manager screen.
Opening saved files
A
Right-click the utility icon ( ) in the Windows
taskbar and select Layout Manager from the
menu that is displayed.
The Layout Manager screen is displayed.
If the Utility shortcut icon is not displayed on the
Windows TaskbarU “Summary of the Utility
Tab” on page 72
B
On the Layout Manager screen, click File menu
and then Open.
C
Select the location and open the required file.
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User's Guide
Color Management Printing
Color Management Print
Settings
Color Management
Printing
You can perform color management printing using this
printer's printer driver in the following two ways.
About Color Management
Choose the best method according to the application
you are using, the operating system environment, the
aim of the printout, and so on.
Even when using the same image data, the original
image and the displayed image may look different, and
the printed results may look different to the image you
see on the display. This occurs due to the difference in
characteristics when input devices such as scanners and
digital cameras capture colors as electronic data, and
when output devices such as display screens and
printers reproduce colors from the color data. The color
management system is a means to adjust differences in
color conversion characteristics among input and
output devices. As well as applications for image
processing, each operating system is equipped with a
color management system, Windows and Mac OS X
include the ICM and ColorSync color management
systems, respectively.
Setting color management with the applications
This method is for printing from applications that
support color management. All color management
processes are carried out by the application's color
management system. This method is useful when you
want to obtain the same color management print results
using a common application among different operating
system environments.
U “Setting color management with the applications”
on page 108
Setting color management with the printer driver
The printer driver uses the operating system's color
management system and carries out all color
management processes. You can make color
management settings in the printer driver using the
following two methods.
In a color management system, a color definition file
called a "Profile" is used to perform color matching
between devices. (This file is also called an ICC profile.)
The profile of an input device is called an input profile
(or source profile), and the profile of an output device,
such as a printer, is called a printer profile (or output
profile). A profile is prepared for each media type in this
printer's driver.
❏ Host ICM (Windows) / ColorSync (Mac OS X)
Set when printing from applications that support
color management. This is effective in producing
similar print results from different applications
under the same operating systems.
U “Color management printing by Host ICM
(Windows)” on page 110
U “Color management printing by ColorSync
(Mac OS X)” on page 111
The color conversion areas by the input device and the
color reproduction area by the output device differ. As a
result, there are color areas that do not match even when
performing color matching using a profile. In addition
to specifying profiles, the color management system
also specifies conversion conditions for areas where
color matching failed as "intent". The name and type of
intent vary depending on the color management system
you are using.
❏ Driver ICM (Windows only)
This allows you to perform color management
printing from applications that do not support
color management.
U “Color management printing by Driver
ICM(Windows Only)” on page 111
You cannot match the colors on the printed results and
display by color management between the input device
and the printer. To match both colors, you need to
perform color management between the input device
and the display as well.
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Color Management Printing
Setting color
management with the
applications
Setting profiles
Settings for the input profile, printer profile, and intent
(matching method) vary between three types of color
management printing since their color management
engines are used differently. This is because color
management usage differs between the engines. Make
settings in the printer driver or application as described
in the following table.
Input
profile
settings
Printer
profile
settings
Intent
settings
Driver ICM
(Windows)
Printer
Driver
Printer
Driver
Printer
Driver
Host ICM
(Windows)
Application
Printer
Driver
Printer
Driver
ColorSync
(Mac OS X)
Application
Printer
Driver
Application
Application
Application
Application
Application
Print using applications with a color management
function. Make the color management settings in the
application and disable the printer driver's color
adjustment function.
A
Make color management settings in the
applications.
Setting example for Adobe Photoshop CC
Open the Print screen.
Select Color Management, select Photoshop
Manages Colors in Color Handling, then select
Printer Profile and Rendering Intent, and then
click Print.
Printer profiles for each paper type that is needed when
performing color management are installed with the
printer's printer driver. You can select the profile from
the printer driver's settings screen.
You can select the profile from the printer driver's
settings screen.
U “Color management printing by Driver
ICM(Windows Only)” on page 111
U “Color management printing by Host ICM
(Windows)” on page 110
U “Color management printing by ColorSync (Mac
OS X)” on page 111
B
U “Setting color management with the applications”
on page 108
Display the printer driver's settings screen
(Windows) or Print screen (Mac OS X).
Make printer driver settings.
For Windows
U “Printing (Windows)” on page 56
For Mac OS X
U “Printing (Mac OS X)” on page 57
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Color Management Printing
C
For Mac OS X
Select Print Settings from the list, and then select
Off (No Color Adjustment) as the Color
Settings setting.
Set color management to off.
For Windows
In the Main screen, select Custom as the Mode
setting, and select Off (No Color Adjustment).
D
Note:
In Windows 7, Windows Vista, and Windows XP
(Service Pack 2 or later and .NET 3.0) Off (No
Color Adjustment) is selected automatically.
109
Check other settings, and then start printing.
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User's Guide
Color Management Printing
Setting example for Adobe Photoshop CC
Setting color
management with the
printer driver
Open the Print screen.
Select Color Management, select Printer
Manages Colors as the Color Handling setting,
and then click Print.
Color management printing by
Host ICM (Windows)
Use image data in which an input profile has been
embedded. Also, the application must support ICM.
A
Make the settings for color adjustment using the
application.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
OS
Windows 8.1,
Color Management
Settings
When using applications without a color
management function, start from step 2.
Printer Manages Colors
B
Windows 8,
Windows 7,
Windows Vista
U “Printing (Windows)” on page 56
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
In the printer driver's Main screen, select
Custom as the Mode, select ICM, and then click
Advanced.
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported operating systems,
see the website for the application in question.
C
110
Select ICM Mode in Printer Color Adjustment.
See the printer driver help for more details.
SC-P20000 Series/SC-P10000 Series
User's Guide
Color Management Printing
When Epson special media is selected for Media
Type in the Main screen, the printer profile
corresponding to the media type is automatically
selected and displayed in the Printer Profile
Description box.
C
Select Color Matching from the list, and then
click ColorSync.
D
Check other settings, and then start printing.
To change the profile, select Show all profiles at
the bottom.
Color management printing by
Driver ICM
(Windows Only)
D
The printer driver uses its own printer profiles to
perform color management. You can use the following
two color correction methods.
Check other settings, and then start printing.
❏ Driver ICM (Basic)
Specify one type of profile and intent for processing
the entire image data.
Color management printing by
ColorSync (Mac OS X)
❏ Driver ICM (Advanced)
The printer driver distinguishes the image data into
the Image, Graphics, and Text areas. Specify three
types of profiles and intents for processing each
area.
Use image data in which an input profile has been
embedded. Also, the application must support
ColorSync.
Note:
Depending on the application, color management
printing by ColorSync may not be supported.
A
Disable the color management functions in the
application.
B
Display the Print screen.
When using applications featuring a color
management function
Make the settings for color processing using the
application before making printer driver settings.
Depending on the type of the application, make the
settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1 or later
U “Printing (Mac OS X)” on page 57
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Color Management Printing
OS
Color Management
Settings
Windows 8.1,
Printer Manages Colors
A
In the printer driver's Main screen, select
Custom as the Mode, select ICM, and then click
Advanced.
U “Printing (Windows)” on page 56
Windows 8,
Windows 7,
Windows Vista
Windows XP (Service Pack
2 or later and .NET 3.0 or
later)
Windows XP (other than
the above)
No Color Management
In other applications, set No Color Management.
Note:
For information on supported platforms, see the website
for the application in question.
Setting example for Adobe Photoshop CC
B
Open the Print screen.
Select Color Management, select Printer Manages
Colors as the Color Handling setting, and then click
Print.
From ICM Mode in the ICM screen, select
Driver ICM (Basic) or Driver ICM
(Advanced).
If you select Driver ICM (Advanced), you can
specify the profiles and intent for each image
such as photos, graphics, and text data.
112
Intent
Explanation
Saturation
Keeps the current saturation
unchanged and converts the
data.
SC-P20000 Series/SC-P10000 Series
User's Guide
Color Management Printing
C
Intent
Explanation
Perceptual
Converts the data so that a more
visually natural image is
produced. This feature is used
when a wider gamut of color is
used for image data.
Relative
Colorimetric
Converts the data so that a set of
color gamut and white point (or
color temperature) coordinates
in the original data match their
corresponding print coordinates.
This feature is used for many
types of color matching.
Absolute
Colorimetric
Assigns absolute color gamut
coordinates to the original and
print data and converts the data.
Therefore, color tone adjustment
is not performed on any white
point (or color temperature) for
the original or print data. This
feature is used for special
purposes such as logo color
printing.
Check other settings, and then start printing.
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User's Guide
Using the Control Panel Menu
Using the Control Panel Menu
Menu Operations
The steps for displaying the various menus are shown below.
The example below shows the steps for accessing the Paper menu.
*1
Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected.
*2
After pressing the Z button to select the highlighted option, press the y button to return to the previous menu.
Press the W button to exit.
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Using the Control Panel Menu
Menu List
The items and options available in the menu are described below. See the reference pages for more details on each
item.
Print Queues
This menu is only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been
connected.
U “Print Queues menu” on page 121
Menu item
Description
Print Queue
XXXXXXXXXXX (name of print queue)
Lists the Waiting Job Name, User, Estimated Start Time, and
Estimated Print Time.
Hold Queue
View Hold
Queue
Lists the Paused Job Name, User, Paper Type, Source, Size,
and Reason For Hold.
Saved Job Queue
XXXXXXXXXXX
(name of hold queue)
Resume All Jobs
Press Z to start printing.
XXXXXXXXXXX (name of saved job queue)
Lists the Stored Job Name, User, Length, Pages, Paper Type,
Copies, Source, Size, and Estimated Print Time.
Press Z to resume printing
Paper
U “Paper menu” on page 122
Menu item
Load/Remove
Paper
Description
Remove Paper
Not displayed when no paper is loaded.
Roll Paper
Displays instructions for loading the paper.
Cut Sheet
Poster Board
Select Paper
Type
Use Take-up Unit
Displayed when the auto take-up reel unit is connected and
roll paper is loaded.
Roll Paper
Displays supported Epson paper types, custom paper types,
and others.
Cut Sheet
Poster Board
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Using the Control Panel Menu
Menu item
Custom Paper
Setting
Description
XXXXXXXXXXXX
XXXXXXXX
(name of custom
paper type)
Select Reference
Paper
Photo Paper
Lists supported Epson
media.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
No Paper Selected
Platen Gap
1.2, 1.6, 2.1, 2.4
Paper Thickness
0.1 to 1.5
Paper Feed Adjust
Block Pattern
No Paper Selected
Press Z to start printing.
Crosshairs
Value
-0.70 to +0.70%
Paper Suction
-4 to +3
Drying Time Per Pass
0.0 to 10.0 sec
Roll Paper Tension
Normal, High, Extra High
Remove Skew
On, Off
Paper Feed Stabilizer
On, Off
Feed Lateral Adjust
Normal, On, Off
Use Paper Eject Roller
Normal, On, Off
Roll Paper Margin
Normal, Top15mm/Bottom15mm, Top 35 mm/Bottom 15
mm, Top 45 mm/Bottom 15 mm, 3mm, 15mm
Margin Per Page
Normal, 30mm, 65mm
Setting Name
22 characters or less (letters, numbers, and symbols)
Restore Settings
Yes, No
Print Paper List
Press Z to start printing.
Roll Paper Remaining
On, Off
Remaining Alert
1 to 15m
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Using the Control Panel Menu
Maintenance
U “Maintenance menu” on page 126
Menu item
Nozzle Check
Head Cleaning
Description
Print Check Pattern
Press Z to start printing.
Printless Nozzle Check
Press Z to start checking.
Select Nozzle & Level
Displays the combination of nozzle arrays.
Head Alignment
Cutter
Maintenance
Check And Clean Nozzle
Press Z to start head cleaning.
Auto (Bi-D)
Press Z to start printing/alignment.
Manual(Bi-D)
Press Z to start printing.
Restore Settings
Yes, No
Adjust Cut Position
-3 to 3mm
Replace Cutter
Press Z to start move.
Transportation/Storage
Press Z to start transporting/storing.
Setup
*1: Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected.
*2: Only displayed when the optional Adobe PostScript 3 Expansion Unit has been connected.
U “Setup menu” on page 128
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Using the Control Panel Menu
Menu item
Printer Setup
Printer Status
Network Setup
Description
Roll Paper Setup
Auto Cut
On, Off
Refresh Margin
On, Off
Page Line
On, Off
Roll End Option
Continue, Stop Printing, Reprint*1
Roll Paper Tension
1 to 5
Auto Loading
On, Off
Feed Lateral Adjust
Normal, On, Off
Platen Gap
Standard 0, Wide +1, Wider +2, Widest +3
Drying Time Per Page
Off, 0.5 to 60 min
Paper Size Check
On, Off
Paper Skew Check
On, Off
Paper Feed Stabilizer
On, Off
Auto Nozzle
Check
Auto Cleaning Set‐
ting
Periodically, Every Job, Off
Auto Clean Max Re‐
peat
1 to 3
Auto Cleaning Op‐
tion
Continue, Pause
Store Held Job*1
On, Off
USB Timeout
10 to 600 sec
Calibration Setting
On, Off
Restore Settings
Yes, No
Firmware Version
xxxxxxx,x.xx,xxxx
Option Status
Displays the options connected.
Print Status Sheet
Press Z to start printing.
Calibration Date
MM/DD/YY HH:MM
IP Address Setting
Auto
-
Panel
IP Address, Subnet Mask, Default Gateway
IPv6 Setting
On, Off
IEEE802.1x Setting
On, Off
HTTPS Redirect Setting
On, Off
Print Status Sheet
Press Z to start printing.
Restore Settings
Yes, No
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Using the Control Panel Menu
Menu item
Option Setup*2
Preferences
Description
PS3 Expansion
Unit
Version
PostScript, PDF
PS Status Sheet
Press Z to start printing.
Output Size
Auto, A Series, US-ANSI, US-ARCH, B Series, Photo Series,
Others, User Defined
Margin Options
Standard, Add Margins, Clip By Margins
Quality
Draft, Normal, Fine
Color Mode
Color, Grayscale
CMYK Simulation
SWOP v2, US Web Uncoated v2, US Sheetfed Coated v2, US
Sheetfed Uncoated v2, Coated GRACoL 2006, SWOP Grade 3
Paper, SWOP Grade 5 Paper, Coated FOGRA27, Web Coated
FOGRA28, Uncoated FOGRA29, Coated FOGRA39, Euroscale
Coated v2, Euroscale Uncoated v2, JapanWebCoated (Ad),
JapanColor2001Coated, JapanColor2001Uncoated, Japan‐
Color2002Newspaper, JapanColor2003WebCoated, EP‐
SON_TOYO, EPSON_DIC, OFF
RGB Source
sRGB, Adobe RGB (1998), Apple RGB, ColorMatch RGB, Off
Rendering Intent
Absolute, Relative, Perceptual, Saturation
Black Pt Compensa‐
tion
On, Off
Auto Rotate
On, Off
Caching To HDD
On, Off
Optimize Edge Quali‐
ty
On, Off
PS Error Sheet
On, Off
Language
Lists the supported languages.
Unit: Length
m, ft/in
Alert Lamp Setting
On, Off
Sleep Mode
5 to 210 minutes
Power Off Timer
Off, 1 to 24 hours
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Using the Control Panel Menu
Menu item
Administrator
Menu
Description
Change Password
Operational
Control
Enter a password.
Network Setup
Password Required, No Password Required
Powerful Cleaning
Displays the combination of nozzle arrays.
Timer Cleaning
On, Off
Auto Cleaning
Standard, Light
NozzleCheck while Print
1 hour, 2 hours, 3 hours, 4 hours, Off
Post-print NozzleCheck
On, Off
Auto Cleaning Start
On, Off
Manage HDD*1
Format Hard Disk
Yes, No
Printer Mode
Auto, PostScript*2
Date And Time
MM/DD/YY HH:MM
Time Zone
Enter the time difference between GMT and the current time
zone.
Reset PS Settings*2
Yes, No
Reset All Settings
Yes, No
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Using the Control Panel Menu
Menu Descriptions
Print Queues menu
This menu is only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been
connected. When the printer printed without using the printer driver included with the printer or the PS driver
included with the optional Adobe PostScript 3 Expansion Unit, the job names and estimated times in the following
table may not be displayed correctly.
Item
Description
Print Queue
Lists the estimated start time and time needed to print the selected
job.
XXXXXXXXXXX
Waiting Job Name
(name of print queue)
User
The reason that printing cannot be performed is displayed in Remote
Manager or LFP HDD Utility, and you can hold or cancel the job.
Estimated Start Time
U “Function Summary” on page 63
Estimated Print Time
When the printer printed using the PS driver included with the
optional Adobe PostScript 3 Expansion Unit, Estimated Start Time and
Estimated Print Time are displayed as "0 minutes".
Hold Queue
Displays the print settings for held jobs and the reason the job is held.
Jobs that are held because the job print settings differ from those
currently selected for the printer can be printed as described below.
View Hold Queue
XXXXXXXXXXX
Paused Job Name
(name of hold
queue)
User
Paper Type
(1) Replace the paper and take whatever other steps may be necessary
to ready the device for printing.
(2) Select Resume All Jobs.
Source
Size
Reason For Hold
Resume All Jobs
Press the Z button to resume all held jobs currently in the queue.
Saved Job Queue
Shows the selected stored job's status when it was last printed.
XXXXXXXXXXX
Stored Job Name
(name of stored job)
User
Length
Pages
Paper Type
Copies
Source
If you press the Z button after confirmation, the File Options menu
is displayed.
When selecting a file to print
A screen is displayed where you can enter the number of copies. Press
the d/u buttons to enter the Copies, and then press the Z button to
switch to Estimated Print Time. Press the Z button to start printing.
When selecting delete
A confirmation screen is displayed. Press the Z button to delete the
job.
Size
Estimated Print Time
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Paper menu
* Default setting
Item
Load/
Remove
Paper
Description
Remove Paper
This is not displayed if no paper is loaded.
Roll Paper
Select the paper to be loaded and press the Z button. Follow the
on-screen instructions to load the paper.
Cut Sheet
If paper is already loaded in the printer, the instructions for removing the
loaded paper type will be displayed before loading instructions are
shown.
Poster Board
Use Take-up Unit
Displays the procedure for loading paper in the auto take-up reel unit.
Follow the on-screen instructions to load the paper. If the amount of paper
fed is insufficient in each procedure, press the d/u buttons to make ad‐
justments.
Displayed when the auto take-up reel unit is connected and roll paper is
loaded.
Select Paper Type
Roll Paper
Cut Sheet
Select the type of paper loaded.
Photo Paper
When Custom Paper is selected, select the custom name for the paper
that is loaded.
Proofing Paper
Fine Art Paper
Poster Board
Matte Paper
Plain Paper
Others
Custom Paper
Custom Paper Setting
Register paper information when using commercially available paper or
when using customized paper settings for genuine Epson paper. See the
following table for details on the setting content.
U “Custom Paper Setting” on page 123
Print Paper List
Roll Paper
Remaining
Press the Z button to print a list of custom paper settings.
On
Off*
Remaining
Alert
1 to 15 m (5*)
Select whether to display/record (On) or not to display/record (Off) the
amount of remaining roll paper. If On is selected, you will be prompted to
enter the length of the roll. The following options can be made available
by entering the length of the loaded roll.
❏
Time until replacement
When the roll is removed, a barcode will automatically be printed on
the roll stating the length remaining, the value selected for the roll
remaining alert, and the paper type.
The barcode is automatically read and settings adjusted the next
time the paper is used, improving efficiency when multiple rolls of
paper are used.
❏
Printing Availability
The printer will estimate printing availability based on the length of
the roll.
Displayed when On is selected for Roll Paper Remaining.
Set within a range from 1 to 15 m to display a warning when the amount of
remaining roll paper drops below that limit. You can set in 1 m increments.
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User's Guide
Using the Control Panel Menu
Custom Paper Setting
Set each item in the following table for commercially available paper based on the characteristics of the paper. When
customizing paper settings for genuine Epson paper, select the corresponding paper type from Select Reference Paper,
and then enter your settings. This item has priority over the printer driver and the software RIP settings, when
printing.
* Default setting
Item
Description
XXXXXXXXXXX
Displays the registered setting name.
Select Reference
Paper
Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
You can select the media type that is the closest to the paper you are using.
Select No Paper Selected if you do not want to specify a specific paper
type.
However, in Epson Color Calibration Utility you cannot use No Paper Se‐
lected as the Select Reference Paper setting. Make sure you select one of
the other paper types.
Plain Paper
Others
No Paper Selected
Platen Gap
1.2
1.6
2.1
The platen gap setting value (space between the print head and the paper)
is selected according to the paper selected in Select Reference Paper.
Normally, just use the selected setting. Select a wider setting if print results
are scratched or smudged. This setting is not affected even if you change
the Platen Gap in Printer Setup on the Setup menu. If you feel that effect
of Head Alignment was not sufficient, change to a narrower setting.
2.4
Paper Thickness
0.1 to 1.5 (0.2*)
Press the d/u buttons to enter the paper thickness. Press the Z button to
apply the settings.
Paper Feed
Adjust
Block Pattern
Use this setting if you are unable to resolve banding issues (horizontal
striped lines or uneven colors) in the standard print area (for cut sheets, the
area excluding the 1 to 2 cm strip at the bottom of the paper) even after
print head cleaning or Head Alignment.
Crosshairs
Value
See the following for more details and the procedures for each item.
U “Paper Feed Adjust” on page 146
Paper Suction
-4 to +3 (0*)
It is important to choose the appropriate amount of suction for the paper
used in order to maintain the correct distance between the paper and the
print head. Choosing too high a value for thin or soft paper will increase the
distance between the paper and the print head, causing print quality to
decline or preventing the paper feeding correctly. In such cases, you will
need to lower the paper suction.
The suction power is weakened when the parameter is lowered.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Drying Time Per
Pass
Description
0 to 10 seconds (0*)
Select the time the print head pauses to allow drying after each pass.
Choose from values between 0.0 and 10.0 seconds. Depending on the
paper type, the ink may take a while to dry. If the ink blurs on the paper, set a
longer time for drying the ink.
Increasing the drying time increases the time needed to print.
Roll Paper
Tension
Normal
High
Extra High
The Roll Paper Tension of the paper selected in Select Reference Paper is
selected. Normally, roll paper just uses the selected setting. This set value is
necessary, even if Cut Sheet is selected in Select Paper Type, so leave Cut
Sheets set to Normal to use this.
If wrinkles appear when printing on roll paper when Printer Setup - Roll
Paper Setup - Feed Lateral Adjust is set to Off from the Setup menu,
select High or Extra High.
If Extra High is set, the following setting is enabled: Setup menu > Printer
Setup > Roll Paper Setup > Roll Paper Tension.
Remove Skew
Paper Feed
Stabilizer
Feed Lateral
Adjust
On*
For cut sheets, you should normally use the manufacturer's default values.
Off
Select whether to enable (On) or disable (Off) paper skew reduction while
roll paper is loaded in the printer.
On*
Off
Select whether or not (On/Off) to allow the sensor to read the back of the
paper during printing and correct any skews detected in the feed. We
generally recommend operating with this setting set to On. When using
transparent or colored media, set this to Off because the detection func‐
tion is not available for such media.
Normal*
This should usually be set to Normal.
On
To prevent paper from being fed askew while printing, set this to On. When
wrinkles appear while printing on thin paper, set this to Off.
Off
Use Paper Eject
Roller
Normal*
Normally, leave the setting at Normal. Set this to On if the print head rubs
against the paper. Press On to press down paper as it is ejected.
On
Off
Roll Paper
Margin
Normal*
Top15mm/
Bottom15mm
Top35mm/
Bottom15mm
When set to Normal, the top and bottom margins are 15 mm, and the left
and right margins are 3 mm.
Except for 15mm, the left and right margins for all other settings are 3 mm.
The printheads may scuff the printed surface if you print using a setting
other than Normal.
U “Printable area” on page 60
Top45mm/
Bottom15mm
3mm
15mm
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Margin Per Page
Description
Normal*
30mm
65mm
When printing multiple pages without using auto cut, set the margins
between pages. Normally, leave the setting at Normal. In Normal, the
margins between pages is 30 to 35 mm. However, when the following
paper types are selected, the margins are 65 mm.
❏
Doubleweight Matte Paper
❏
Enhanced Matte Paper
❏
Watercolor Paper - Radiant White
❏
UltraSmooth Fine Art Paper
Select 30mm to reduce the margins for the paper mentioned above.
Select 65mm if scuffing occurs when using commercially available paper.
Setting Name
Restore Settings
Enter a name of up to 22 characters for custom paper settings. Choose an
easy-to-remember name for quick selection.
Yes
Restore the selected custom paper settings to default values.
No
125
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Maintenance menu
Item
Description
Nozzle Check
Print Check Pattern
Press the Z button to print a nozzle check pattern. Inspect the pat‐
tern visually and perform head cleaning if you detect faint or missing
colors.
U “Checking for clogged nozzles” on page 140
Printless Nozzle Check
Head Cleaning
When you press the Z button, you can check the status of the noz‐
zles, and the results of clogging detection are displayed on the control
panel. When clogged nozzles are detected, cleaning starts automat‐
ically when you press the Z button.
Select Nozzle & Level
Check the ink colors with faint or missing segments in the printed
check pattern, and then specify which nozzle arrays to clean. You can
select more than one check box. To select all nozzle arrays, select the
box on the left.
U “Cleaning the print head” on page 140
Head Alignment
Check And Clean Nozzle
When you press the Z button, you can check the status of the nozzles
and automatically clean only the nozzle arrays that are clogged.
Auto (Bi-D)
Perform this when print results appear grainy or out-of-focus. Adjust
the print head alignment. Normally, this should be set to Auto.
Manual(Bi-D)
U “Adjusting print misalignments (Head Alignment)” on page 140
Auto: The printer reads adjustment patterns automatically using the
sensor while printing the patterns, and makes adjustments.
After the printer prints a pattern, inspect it visually and then enter the
value you think is appropriate. Use this if you cannot perform auto
adjustment, or if you are not satisfied with the adjustment results
when using Auto.
Restore
Settings
Yes
Return the adjustments to the default settings.
No
Cutter Maintenance
Adjust Cut Position
Replace Cutter
Make settings for the printer's built-in cutter.
-3 to 3 m (0*)
You can fine tune the cut position when printing to roll paper with no
margins in all directions. The cut position can be adjusted in incre‐
ments of 0.2 mm.
Moves the cutter to the replacement position so it can be replaced.
Press the Z button to move the cutter to the replacement position.
The paper must be removed before the cutter can be replaced. Re‐
move the paper before proceeding.
U “Replacing the Cutter” on page 151
126
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Description
Transportation/Storage
Perform this when transporting or storing the printer in an environ‐
ment of -10˚C or less.
Press the Z button to put the printer in transport or storage status.
When operations are complete, the power turns off automatically.
127
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Setup menu
Printer Setup
*1: Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected.
* Default setting
Roll Paper Setup
Item
Auto Cut
Description
On*
Off
Refresh Margin
On*
Off
Page Line
On*
Off
Choose On to automatically cut roll paper using the built-in cutter as
each page is printed or Off to disable auto paper cutting. The setting
selected with the printer driver takes priority when the printer driver is
used.
If On is selected during borderless printing, the printer will
automatically trim the leading edge to remove any ink stains that may
have been left by the previous copy; to disable this feature, choose
Off.
If Auto Cut is Off, you can choose to print (On) or not print (Off) cut
lines on roll paper. Cut lines are not printed if Auto Cut is On or when
cut sheets or poster board is used.
Note, however, that if the roll width selected with the computer is
narrower than the paper loaded in the printer, cut lines will be printed
regardless of the option selected for Auto Cut.
The setting selected with the printer driver takes priority when the
printer driver is used.
Roll End Option
Continue
Stop Printing*
Select the action to perform for a roll after replacement: print the
remaining data (Continue) / do not print (Stop Printing) / print again
from the beginning (Reprint).
Reprint*1
Roll Paper Ten‐
sion
1 to 5 (3*)
This setting is used if Extra High is set as one of the following settings:
Paper menu - Custom Paper Setting - Roll Paper Tension, or Paper
Configuration - Roll Paper Back Tension in the printer driver. If the
paper wrinkles while printing even if Feed Lateral Adjust is set to Off
in Printer Setup - Roll Paper Setup from the Setup menu, and Roll
Paper Tension is set to High, select Extra High and then set the back
tension. Higher values produce higher tension.
Auto Loading
On*
Normally, leave the setting at On.
Off
If you experience problems with automatic loading when you use
commercially available paper because of slipperiness, extremely large
curls, lack of tension, or other problems, set to Off.
Remove all paper before configuring this setting. If paper is loaded, the
setting cannot be changed.
Feed Lateral Ad‐
just
Normal*
On
Off
This should usually be set to Normal.
To prevent paper from being fed askew while printing, set this to On.
When wrinkles appear while printing on thin paper, set this to Off. If the
same items are set in Custom Paper Setting from the Paper menu,
priority is given to this setting.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Platen Gap
Description
Standard 0*
Wide +1
Wider +2
Widest +3
Set this when you want to adjust the platen gap according to the
conditions of a particular day, such as if the humidity or weather affects
the print results, making them scuffed or dirty.
This setting is enabled for the platen gap values of Epson Special
Media. Only Standard 0 can be selected when Custom Paper is
selected in Select Paper Type.
The platen gap value that was used for the last print job is shown on the
screen. Select a level (0 to +3) to widen this value. Changing this setting
changes the platen gap value on the screen. When you reach the top
limit, the platen gap value does not change, even if the setting is
changed. Normally, select Standard 0. The result of the changes is
saved until the next time it is changed. The gap is widen and printing is
done according to this setting for the platen gap value of that paper,
even if you change to a different paper and print on it.
Drying Time Per
Page
Off*
0.5 to 60 minutes
Specify how long the printer pauses to allow the ink to dry after
printing each page; choose from values between 0.5 and 60 minutes.
Depending on the ink density or paper type, the ink may take a while to
dry. If the ink blurs on the paper, set a longer time for drying the ink.
The longer the drying time, the more time required for printing.
Paper Size Check
On*
Off
Choose whether the printer automatically detects (On), or does not
automatically detect (Off) the width of the media when paper is
loaded. We generally recommend operating with this setting set to
On. Try choosing Off if a paper setting error is displayed when the
paper is correctly loaded. Note, however, that the printer may print
outside the paper when Off is selected. If it prints beyond the edges of
the paper, the inside of the printer becomes dirty with ink.
Changed settings are reflected when the paper is re-loaded.
Paper Skew
Check
On*
Off
Paper Feed Sta‐
bilizer
On*
Off
If On is selected, an error will be displayed in the control panel and
printing will stop if the paper is skewed; select Off to disable this
feature. On is recommended in most circumstances as skewed paper
may cause the printer to jam.
Select whether or not (On/Off) to allow the sensor to read the back of
the paper during printing and correct any skews detected in the feed.
We generally recommend operating with this setting set to On. When
using transparent or colored media, set this to Off because the
detection function is not available for such media. If the same items are
set in Custom Paper Setting from the Paper menu, priority is given to
this setting.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Description
Auto Nozzle Check
Set the timing for performing an Auto Nozzle Check.
Auto Cleaning Setting
Periodically
❏
Periodically: Checks at fixed intervals at a timing determined by
the printer.
Every Job*
❏
Every Job: Checks at each job.
Off
❏
Off: Checks only under specific conditions.
Auto Clean Max Re‐
peat
1 to 3 (1*)
When clogged nozzles are detected, set the number of times to
automatically repeat cleaning.
Auto Cleaning Option
Continue
Set this if nozzles are still clogged even after automatically performing
cleaning the specified number of times.
Pause*
Store Held Job*1
On
Off*
❏
Continue: If nozzles are still clogged but no error screen is
displayed, printing starts or the Ready screen is displayed.
❏
Pause: If nozzles are still clogged, the Cleaning Error screen is
displayed. See the following for more information on error
screens.
U “What to do When a Message is Displayed” on page 157
This setting is displayed if an optional hard disk unit or Adobe
PostScript 3 Expansion Unit is connected. If On is selected, print jobs
that require a paper type, source, or output paper size (width) that
differs from those currently selected with the printer will be saved as
held jobs; select Off to disable this feature.
If Off is selected, an error will be displayed and will printing will stop if
the source selected for the print job does not match that selected with
the printer.
When On is selected, printing will not stop even when an error occurs;
instead, jobs with non-matching settings will be saved to the hard disk
unit or Adobe PostScript 3 Expansion Unit as held jobs. Held jobs can
be printed as a batch from the Print Queue menu after the printer has
been readied by, for example, loading the correct type of paper.
U “Function Summary” on page 63
USB Timeout
10 to 600 seconds (10*)
If printing stops mid-way when the printer and computer are
connected by a USB cable, set a longer time.
Calibration Set‐
ting
On*
Off
You can make settings whether to enable the calibration data for
Epson Color Calibration Utility. For details on the calibration procedure
and so on, see the software manual.
Yes
If Yes is selected, the Printer Setup is restored to default values.
Restore Settings
No
Printer Status
Item
Description
Firmware Version
You can see the firmware version.
When an optional Adobe PostScript 3 Expansion Unit is connected, its
two control versions are displayed at the end.
Option Status
Lists the optional accessories currently connected to the printer and
available for use.
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Description
Print Status Sheet
Press the Z button to print a list of current printer settings.
Choose this option to view settings at a glance.
Calibration Date
Displays the latest Epson Color Calibration Utility execution date. You
can check details on operations and so on in Epson Color Calibration
Utility.
Network Setup
* Default setting
Item
IP Address Setting
Description
Auto*
Panel
IPv6 Setting
On
Select whether to use DHCP to set the IP address (Auto), or to set the
address manually (Panel). Choose Panel to enter the IP address,
Subnet Mask, and Default Gateway. Contact your system
administrator for detailed information.
Select whether to enable or disable the IPv6 function.
Off*
IEEE802.1x Setting
On
Select whether to enable or disable the IEEE802.1X function.
Off*
HTTPS Redirect Setting
On*
Select whether to enable or disable the function to auto-direct HTTP to
HTTPS.
Off
Print Status Sheet
Restore Settings
Press the Z button to print a list of the Network Setup. Use this
information for a complete overview of network settings.
Yes
Select Yes to restore all Network Setup content to default values.
No
Option Setup
Only displayed when the optional Adobe PostScript 3 Expansion Unit has been connected.
* Default setting
PS3 Expansion Unit
Item
Description
Version
The supported PostScript version and the latest version for processable
PDF files are displayed.
If the PDF version displayed in the document properties of the PDF file is
the same or earlier than the version displayed here, the file can be
processed.
PS Status Sheet
If the Z button is pressed, the information of the Adobe PostScript 3
Expansion Unit is printed.
131
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Output Size
Description
Auto
A Series (A4*)/US-ANSI/
US-ARCH/B Series/
Photo Series/Others
User Defined
Select the size of the paper used for printing.
When Auto is selected, the printer prints using the size of the print data.
The actual output size depends on the margin settings.
When a standard size or User Defined is selected, all print data is
enlarged or reduced to the selected paper size and then printed.
The sizes that can be selected vary with the printer model.
When print data is created with the paper size set to A4, the following
settings have the described results.
Auto: data is printed with margins added outside the A4 size.
A4: data is printed with the A4 data reduced to the printable area of the
A4 size.
132
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Margin Options
Description
Standard*
The position at which the margin is added depends on the Output Size
setting, as shown below.
❏
When set to Auto
Adds 3 mm of margin (area of
in the following illustration)
in the
outside the data size (paper size or image size; area of
following illustration).
❏
When set to a standard size or User Defined
in the following illustration)
Adds 3 mm of margin (area of
in the
inside the size selected for Output Size (area of
following illustration) and enlarges or reduces size so that the data
fits in the area excluding the margin before printing.
133
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Description
Add Margins
Clip By Margins
The position at which the margin is added depends on the Output Size
setting, as shown below.
❏
When set to Auto
The result is the same as when Standard is selected.
❏
When set to a standard size or User Defined
Adds 3 mm of margin (area of
in the following illustration)
in the
outside the size selected for Output Size (area of
following illustration). Actual output size becomes larger than the
in the following illustration) due to
selected size (area of
addition of the margins.
When the created data size does not fit in the output size, data is
reduced before printing.
Adds 3 mm of margin (area of
in the following illustration) inside the
data size (paper size or image size) or the size selected for Output Size
in the following illustration) depending on the Output Size
(area of
setting. When there is a print object in the margin section, it is clipped
and not printed.
When the output size setting is configured to a standard size or user
defined size and the created data size does not fit in the output size,
data is printed with reduced size. However, when there is a print object
in the margin section as a result of the reduction, it is clipped and not
printed.
134
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Quality
Description
Draft
Choose Print Quality in view of image quality and print speed.
Normal*
Fine
Color Mode
Color*
Grayscale
CMYK Simulation
Specify whether to print in color or switch to black and white and then
print. Depending on the paper type specified on the printer, the setting
is not displayed.
When you simulate CMYK ink colors of offset printers, you can select the
color of the CMYK ink to be simulated.
If Off is set, ink is not simulated.
The manufacturer's default is Euroscale Coated v2.
RGB Source
sRGB
Adobe RGB (1998)*
When you print RGB data, you can select the color space of the RGB to
be simulated.
If Off is set, ink is not simulated.
Apple RGB
ColorMatch RGB
Off
Rendering Intent
Absolute
Relative
Select the conversion method (rendering intent) of color space when
carrying out CMYK simulation or RGB simulation from the following
four types.
Perceptual*
❏
Absolute: Assigns absolute color gamut coordinates to the
original and print data and converts the data. Color tone
adjustment is not performed on any white point (or color
temperature) for the original or print data. This setting is
appropriate for when color accuracy is important, such as when
printing logo colors.
❏
Relative: Converts the data so that a set of color gamut and white
point (or color temperature) coordinates in the original data
match their corresponding print coordinates. This feature is used
for many types of color matching.
❏
Perceptual: Converts the data so that a more visually natural
image is produced. This setting is appropriate for photo images.
❏
Saturation: Convert focusing on the vividness of color rather than
color accuracy. Suitable for business graphics such as graphs and
charts, for which the use of bright colors is preferred.
Saturation
Black Pt Compensation
On
When you have converted from a wide color space to narrow color
space or you feel that the shadows are smudged, set to On.
Off*
Auto Rotate
On
Off*
Caching To HDD
On
Select whether to rotate portrait print data 90 to the right automatically
(On) or print without rotation (Off).
Print data that was created in a landscape orientation is not automat‐
ically rotated even when this setting is On.
Normally, leave the setting at Off. If the print head stops frequently
while waiting for data expansion during printing, set to On.
Off*
135
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Optimize Edge Quality
Description
On
Off*
PS Error Sheet
On
Off*
This function is enabled when printing PDFs, TIFFs, and JPEGs directly.
Set this to On if printouts are worn or the colors are uneven on the
edges of the paper. Setting this to On reduces printouts that are worn
and for which the colors are uneven during printing. Margins may
increase according to the setting items on other control panels. De‐
pending on the paper type specified on the printer, the setting is not
displayed.
Select whether to print a sheet with the error condition listed (On) or
not to print (Off) when a PostScript error occurs during printing or an
error occurs during printing of a PDF file.
Preferences
* Default setting
Item
Description
Language
Japanese, English, French,
Italian, German,
Portuguese, Spanish,
Dutch, Russian, Korean,
Chinese
Select the language used on the control panel's screen.
Unit: Length
m*
Select the unit of length which is displayed on the control panel's
screen or printed on the patterns.
ft/in
Alert Lamp Setting
On*
Choose whether the large alert lamp lights (On) or does not light
(Off) when an error occurs.
Off
Sleep Mode
5 to 210 minutes (15*)
The printer will enter sleep mode if no errors have occurred, no
print jobs have been received, and no actions are performed on
the control panel for an extended period of time. This setting
selects the amount of time until the printer enters sleep mode.
U “Setting Power Saving” on page 62
Power Off Timer
Off
1 to 24 hours (8*)
The printer turns off automatically when there are no errors, no
print jobs being received, and no control panel or other operations
are performed for eight hours.
The delay before the printer turns off can be selected from values
between 1 and 24 hours in increments of 1 hour.
Choose Off to prevent the printer turning off automatically.
136
SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Administrator Menu
Selecting Administrator Menu displays a password prompt. No password is entered at shipment; press the Z button
to proceed. If the administrator password has been changed, enter the administrator password.
*1: Only displayed when the optional hard disk unit or Adobe PostScript 3 Expansion Unit has been connected.
*2: Only displayed when the optional Adobe PostScript 3 Expansion Unit has been connected.
* Default setting
Item
Description
Change Password
Enter an administrator password of up to 20 characters.
Selecting Administrator Menu displays a password prompt. The
Administrator Menu will only be displayed if the correct password is
entered, preventing non-administrators from accidentally changing
settings.
Keep the password in a safe place.
Should you forget the password, contact your dealer or Epson
Support.
Operational Control
Choose whether the administrator password is required to access
Network Setup from the control panel or Remote Manager.
Network Setup
Password
Required*
No Password
Required
Powerful Cleaning
Performs more powerful cleaning than Head Cleaning from the
Maintenance menu.
Look at the ink colors with faint or missing segments in the printed
check pattern, and then specify which nozzle arrays to clean. You can
select more than one check box. To select all nozzle arrays, select the
box on the left.
Timer Cleaning
On*
Set whether or not (On/Off) to perform cleaning if you turn on the
printer six months after initial charging.
Off
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SC-P20000 Series/SC-P10000 Series
User's Guide
Using the Control Panel Menu
Item
Auto Cleaning
Description
Standard*
Auto cleaning is adjusted depending on the clogged status of the
nozzles. Auto cleaning is not supported from Printless Nozzle Check.
Light
Standard: When nozzles are clogged, cleaning is performed
automatically. We generally recommend operating with this setting
set to Standard.
Light: When more than two nozzles are clogged, cleaning is performed
automatically. Cleaning is not performed for one nozzle. Decreases the
number of times that operations stop for cleaning compared to
Standard. However, print quality cannot be guaranteed.
NozzleCheck while
Print
If printing 1 page, such as a banner, takes several hours, select whether
to do an automatic nozzle check while printing. If it is not set to Off,
nozzle checks start automatically when the selected time comes while
a page is being printed. Then, if there is a clog, cleaning begins.
However, because cleaning is done while printing, the print results
may be scuffed or the colors may be uneven before and after cleaning,
depending on the media and print conditions.
1 hour
2 hours
3 hours
4 hours
Off*
Post-print Nozzle‐
Check
On*
Select (On)/(Off) whether to automatically check the nozzles after a
print job is finished (after the last job if there are multiple consecutive
jobs). We generally recommend operating with this setting set to On
to maintain good printing quality. There is a risk that the print heads
may malfunction if this is turned Off.
Off
Auto Cleaning Start
On*
Select (On)/(Off) whether to automatically clean the nozzles when
clogged nozzles are detected by the automatic nozzle check function.
We generally recommend operating with this setting set to On to
maintain good printing quality. If you select Off, a message is
displayed to select whether or not to execute cleaning or to continue
printing if the automatic check function detects a clogged nozzle.
Check the message, and select the appropriate operation.
Off
Manage HDD*1
If Yes is selected, an optional hard disk unit or Adobe PostScript 3
Expansion Unit that is connected to the printer is formatted.
Format Hard Disk
Yes
No
Formatting the hard disk unit or Adobe PostScript 3 Expansion Unit
deletes all stored print jobs.
Hard disk units or Adobe PostScript 3 Expansion Units that have been
used with other printers must be formatted before they can be used
with this printer.
Printer Mode
Auto
PostScript*2
Date And Time
MM/DD/YY HH:MM
Time Zone
Normally, leave the setting at Auto. Sent print data is identified, and
the mode is switched automatically. Set the mode if operation mode
switching and printing are not performed correctly.
Set the printer’s built-in clock. The time provided by the clock is used
when printing logs and status sheets.
Enter the difference between the current time zone and GMT.
The selected time zone is used in e-mail notifications sent by Remote
Manager when an error occurs.
Reset PS Settings*2
Yes
No
Reset All Settings
Yes
Select Yes to initialize the user font and user ICC profile saved in the
user area of the Adobe PostScript 3 Expansion Unit. Initialization
deletes saved data.
Select Yes to restore defaults for all settings except the Date And Time,
Language, and Unit: Length options in the Setup menu.
No
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Maintenance
Auto Nozzle Check
Maintenance
When anything except for Off is selected, nozzles are
checked at the following times and clogged nozzles are
detected. When clogged nozzles are detected, cleaning is
performed automatically the number of times set on the
control panel.
Maintaining the Print
Head and so on
❏ When printing starts (periodically or every job)
❏ Before and after head cleaning
You need to perform print head or paper feeding
maintenance if white lines appear in your printouts or if
you notice the print quality has declined.
❏ When printing is finished
An error occurs even if this is done in environments
outside of the specified range for the printer, such as
when the operating temperature is less than 10˚C.
Maintenance Operations
You can perform the following functions to keep the
print head and paper feeding in good condition to
ensure the best print quality. Carry out appropriate
maintenance depending on the print results and
situation.
U “Printer Setup” on page 128
Printless Nozzle Check
Perform this to check the status of the nozzles, and the
results of clogging detection are displayed on the control
panel. When clogged nozzles are detected, cleaning
starts automatically when you select OK.
Automatically detecting clogged
nozzles
An error occurs even if this is done in environments
outside of the specified range for the printer, such as
when the operating temperature is less than 10˚C. If you
want to check for nozzle clogs while out of the range for
the operating temperature, print a check pattern to
check.
The printer has functions that allow it to automatically
detect the position of clogged nozzles in the print head
and perform cleaning without having to print a nozzle
check pattern.
Note:
❏
This function does not guarantee 100% detection of
clogged nozzles.
❏
A small amount of ink is consumed when detecting
clogged nozzles.
❏
Ink is consumed when performing automatic
cleaning.
U “Maintenance menu” on page 126
Checking for clogged nozzles using
the printed check pattern
We recommend printing a nozzle check pattern and
performing a visual inspection before printing when the
printer has not been used for an extended period or
when printing important print jobs. Visually inspect the
printed pattern and clean the print head if you notice
faint or missing areas.
You can set the following items on the Maintenance
menu and the Printer Setup menu.
U “Maintenance menu” on page 126
U “Checking for clogged nozzles” on page 140
U “Printer Setup” on page 128
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Maintenance
Cleaning the print head
From the computer
Use this if faint or missing segments are detected in the
printed documents. This function cleans the surface of
the print head. There are two types of function; one is to
automatically detect clogged nozzles and perform
cleaning and another is to perform head cleaning
immediately after selecting the level.
Explanations in this section use the Windows printer
driver as an example.
When selecting the cleaning level, you should normally
select Standard. If nozzles are clogged even after
performing Normal head cleaning several times,
perform Heavy cleaning. If the situation is not
improved even after performing Heavy, perform
Powerful Cleaning from the Administrator Menu.
A
Use Epson Printer Utility 4 for Mac OS X.
U “Epson Printer Utility 4 Functions” on page 76
Make sure that the roll paper or a cut sheet of A4
size or larger is loaded in the printer.
Make sure you set the paper source and media
type correctly according to the paper you use.
U “Loading and Removing the Roll Paper” on
page 30
U “Cleaning the print head” on page 141
U “Loading and Removing Cut Sheets” on
page 37
Check And Clean Nozzle
B
Click Nozzle Check from the Utility tab in the
printer driver's Properties (or Printing
preferences) screen.
Use this setting if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in the
standard print area (for cut sheets, the area excluding
the 1 to 2 cm strip at the bottom of the paper) even after
print head cleaning or Head Alignment.
C
Click Print.
U “Paper Feed Adjust” on page 146
D
Check the nozzle check pattern.
Perform this to check the status of the nozzles and
automatically clean only the nozzle arrays that are
clogged.
U “Maintenance menu” on page 126
Adjusting print misalignments (Head
Alignment)
This function adjusts the print misalignment. Use this if
lines are misaligned or print results are grainy.
U “Adjusting print misalignments (Head
Alignment)” on page 143
Adjusting paper feeding (Paper Feed
Adjust)
The nozzle check pattern is printed.
If there is no problem: click Finish.
If there is a problem: click Clean.
Checking for clogged nozzles
After printing a nozzle check pattern, make sure
that the nozzle check pattern printing is complete
before printing your data or cleaning the print
head.
Nozzle checks can be performing from a computer or
using printer's control panel.
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Example of clogged nozzles
From the printer
This section explains how to print and confirm a check
pattern. To confirm without printing a check pattern,
select Printless Nozzle Check in step 4, and then follow
the on-screen instructions.
If there are areas missing from the pattern, select
Head Cleaning and clean the print head. U
“Cleaning the print head” on page 140
Buttons that are used in the following settings
Cleaning the print head
You can perform head cleaning from a computer or the
printer, however the content varies as described below.
From the computer
All nozzles are cleaned.
U “From the computer” on page 142
From the printer
You can clean all nozzles or select only those nozzles for
which the printed nozzle check pattern indicates a
problem.
U “From the printer” on page 142
A
Notes on Head Cleaning
Make sure that the roll paper or a cut sheet of A4
size or larger is loaded in the printer.
Ink is consumed during head cleaning.
Clean the print head only if print quality declines; for
example, if the printout is blurry or the color is incorrect
or missing.
Make sure you set the paper source and media
type correctly according to the paper you use.
B
Confirm that the printer is in the ready status.
Press the " button.
When cleaning all nozzles, ink is consumed from all
colors.
Even if you are using only black inks for black and white
printing, color inks are also consumed.
The Maintenance menu will be displayed.
C
Confirm that Nozzle Check is highlighted and
press the Z button.
D
Confirm that Print Check Pattern is highlighted
and press the Z button.
Prepare a new maintenance box if there is not
enough empty space in the box.
If you repeat head cleaning several times in a short
period, the ink in the maintenance box may become full
soon as ink does not evaporate quickly from the
maintenance box.
A confirmation dialog is displayed.
E
Powerful Cleaning consumes much more ink than
Head Cleaning in the Maintenance menu.
Check the remaining ink level in advance, and prepare a
new ink cartridge before you start cleaning if the ink is
low.
Press the Z button to print a check pattern.
Review the printed check pattern while referring
to the following section.
Example of clean nozzles
U “Powerful Cleaning” on page 143
There are no gaps in the nozzle check pattern.
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Maintenance
From the computer
From the printer
Before starting this procedure, be sure to read the
following.
Before starting this procedure, be sure to read the
following.
U “Notes on Head Cleaning” on page 141
U “Notes on Head Cleaning” on page 141
Buttons that are used in the following settings
Explanations in this section use the Windows printer
driver as an example.
Use Epson Printer Utility 4 for Mac OS X.
U “Using Epson Printer Utility 4” on page 76
A
Click Head Cleaning from the Utility tab in the
printer driver's Properties (or Printing
preferences) screen.
A
Confirm that the printer is in the ready status.
Press the " button.
The Maintenance menu will be displayed.
B
Click Start.
C
Click Print Nozzle Check Pattern.
B
Press the d/u buttons to highlight Head
Cleaning and press the Z button.
C
Press the d/u buttons to select Select Nozzle &
Level, and then press the Z button.
Note:
When you select Check And Clean Nozzle, you can
check the status of the nozzles and automatically
clean only the nozzle arrays that are clogged.
Head cleaning starts. Head cleaning takes about 6
minutes.
D
Confirm the nozzle check pattern.
After selecting the nozzle arrays for head
cleaning, press the Z button.
If there are faint or missing segments in all
colors
Press the l/r buttons to highlight the all check
boxes on the left, and then press the Z button to
enter check marks.
If you see any faint or missing segments in the
nozzle check pattern, click Cleaning.
If you cannot clear the clogged nozzles even after
repeating cleaning several times in succession,
select Powerful Cleaning on the printer's control
panel.
U “From the printer” on page 142
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Maintenance
If there are faint or missing segments in part of
the colors
Press the l/r buttons to only select the colors
that need to be cleaned, and then press the Z
button to enter check marks.
D
Press the d/u buttons to highlight Powerful
Cleaning and press the Z button.
E
Select nozzle arrays for cleaning.
You can select multiple nozzle arrays.
E
F
When you have selected the nozzle arrays, press
the d/u buttons to select Start Cleaning, and
then press the Z button.
If there are faint or missing segments in part of
the colors
Press the l/r buttons to select the colors that
need to be confirmed, and then press the Z
button to confirm.
Check that Normal is selected, and then press the
Z button.
If clogged nozzles are not cleared even after
performing Normal several times, use the d/u
buttons to select Heavy.
You can select multiple nozzle arrays.
Cleaning takes about 3 to 16 minutes.
Note:
The more color arrays selected, the longer it takes to
perform cleaning.
G
To print a check pattern and check the status of
the clog, press the d/u buttons to highlight
Nozzle Check and press the Z button.
F
When you have selected the nozzle arrays, press
the d/u buttons to select Start Cleaning, and
then press the Z button.
G
A confirmation dialog will be displayed. Select
Yes, and then press the Z button to start
Powerful Cleaning.
Powerful Cleaning takes about 4 to 20 minutes.
To exit without performing a nozzle check,
highlight Exit and press the Z button.
Note:
The more color arrays selected, the longer it takes to
perform cleaning.
If the nozzles are still clogged, repeat steps 1 to 6 several
times. If the nozzles are still clogged after repeating
Normal several times, select Heavy in step 6. If nozzles
are still clogged, wait for a while, and then try Powerful
Cleaning.
When Powerful Cleaning is complete, you are
returned to the screen displayed before cleaning
was performed.
H
Powerful Cleaning
If the situation is not improved even after performing
Powerful Cleaning, contact your dealer or Epson
Support.
U “Notes on Head Cleaning” on page 141
When you press the Menu button, the Setup
menu is displayed.
B
Press the d/u buttons to select Administrator
Menu, and then press the Z button.
C
Enter the administrator password, and then
press the Z button.
Print a check pattern, and inspect the results to
determine if the problem has been resolved.
U “From the printer” on page 141
Before starting this procedure, be sure to read the
following.
A
If there are faint or missing segments in all
colors
Press the l/r buttons to highlight the check box
on the left, and then press the Z button to enter
a check mark.
Adjusting print misalignments
(Head Alignment)
If lines are misaligned or print results are grainy,
perform Head Alignment to adjust the print
misalignment.
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The print head fires ink when moving to the left and to
the right while printing. Since there is a short distance
(gap) between the paper surface and the print head, a
print misalignment may occur due to the paper
thickness, changes in temperature or humidity, and
internal inertia while the print head moves.
U “Loading and Removing Cut Sheets” on page 37
When adjusting using commercially available paper,
make sure you register the custom paper in advance.
U “Before Printing on Commercially Available
Paper” on page 195
You can perform Head Alignment from a computer or
the printer, however the content varies as described
below.
Perform when nozzles are not clogged.
If nozzles are clogged, adjustment may not be
performed correctly. Print the check pattern, perform a
visual inspection, and perform head cleaning if
necessary.
From the computer
In auto adjustment, an adjustment pattern is printed on
the loaded paper, read by the sensors, and the optimum
adjustment value is registered to the printer. It takes
about 7 to 12 minutes to complete the adjustments.
U “Checking for clogged nozzles” on page 140
Auto adjustment is only available for specific paper
types.
You cannot perform auto adjustment for commercially
available paper. See the following section for
information on paper that supports auto adjustment.
We normally recommend this method as it is simple to
perform and normally clears the problem.
U “From the computer” on page 144
U “Epson Special Media Table” on page 180
From the printer
You can make adjustments by selecting either
automatic or manual.
When performing manual adjustment, make sure
that no external light (direct sunlight) enters the
printer.
Otherwise, the printer's sensors may not read the
adjustment pattern correctly. If auto adjustment cannot
be performed even after making sure no external light is
entering the printer, perform manual adjustment.
❏ Auto adjustment
The sensor reads the adjustment pattern printed on
the paper, and automatically registers the optimum
adjustment value to the printer. It takes about 7 to
12 minutes to complete the adjustments. The time
required varies depending on the menu selected.
U “From the printer” on page 145
❏ Manual adjustment
Visually check the adjustment patterns printed on
the paper, and enter the optimal adjustment values.
Use this if you cannot perform auto adjustment, or
if you are not satisfied with the adjustment results
when using Auto.
It takes about 3 to 12 minutes to print an adjustment
pattern. The time required varies depending on the
menu selected and the print size.
From the computer
Before starting this procedure, be sure to read the
following.
U “Notes on Head Alignment” on page 144
U “From the printer” on page 145
Explanations in this section use the Windows printer
driver as an example.
Notes on Head Alignment
Use Epson Printer Utility 4 for Mac OS X.
Adjustments are made depending on the paper
loaded in the printer.
Make sure that the paper is loaded correctly, and that a
Select Paper Type is selected.
U “Using Epson Printer Utility 4” on page 76
A
Load cut sheets A4 size or larger or roll paper, and
then perform Select Paper Type.
U “Loading and Removing the Roll Paper” on
page 30
U “Loading and Removing the Roll Paper” on
page 30
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Maintenance
Buttons that are used in the following settings
U “Loading and Removing Cut Sheets” on
page 37
When adjusting using commercially available
paper, make sure you register the Custom Paper
in advance.
U “Before Printing on Commercially Available
Paper” on page 195
B
Click Print Head Alignment from the Utility tab
in the printer driver's Properties (or Printing
preferences) screen.
A
Set cut sheets or roll paper correctly.
When adjusting using Auto: A3 size or larger
When adjusting using Manual: A4 size or larger
U “Loading and Removing the Roll Paper” on
page 30
U “Loading and Removing Cut Sheets” on
page 37
When adjusting using commercially available
paper, make sure you register the Custom Paper
in advance.
U “Before Printing on Commercially Available
Paper” on page 195
Follow the on-screen instructions.
The sensor reads the adjustment pattern while it
is printing, and automatically registers the
optimum adjustment value to the printer.
B
Check the adjustment results to confirm if
graininess or misalignment recurs in the printed
image.
Confirm that the printer is in the ready status,
and then press the " button.
The Maintenance menu will be displayed.
If you are not satisfied with the adjustment
results, perform manual adjustment from the
printer.
U “From the printer” on page 145
From the printer
Before starting this procedure, be sure to read the
following.
U “Notes on Head Alignment” on page 144
145
C
Press the d/u buttons to select Head
Alignment, and then press the Z button.
D
Select an adjustment item.
E
Press the Z button.
When you select Auto, head alignment is
performed automatically while printing an
adjustment pattern. When adjustment is
complete, the Ready screen is displayed.
SC-P20000 Series/SC-P10000 Series
User's Guide
Maintenance
If Manual is selected, proceed to Step 6 to enter
adjustment based on a visual inspection of the
pattern.
F
Crosshairs
Two types of adjustment pattern (crosshairs) are
printed in the center of the paper, and the distance
between the adjustment patterns is measured. This is
useful for adjusting printouts with an emphasis on
printing dimensions and lengths (CAD and so on).
Note the numbers of the patterns with the fewest
white lines or in which the white lines are most
evenly spaced.
Value
Adjust within a range of -0.70 to + 0.70%. Use this when
you want to move a little from the current print position.
This would be pattern "3" in the example shown
in the illustration.
Selecting Paper Feed Adjust
This section explains how to select Paper Feed Adjust
items from the control panel.
A
Correctly load roll paper or cut sheet larger than
A4 size so that printing is possible.
Load roll paper to do adjustments using the
crosshairs.
G
H
U “Loading and Removing the Roll Paper” on
page 30
After confirming that the ink color code is
displayed in the control panel's screen, press the
d/u buttons to select the number noted in Step 6
and press the Z button.
U “Loading and Removing Cut Sheets” on
page 37
B
Select a number for all colors, and then press the
Z button.
Press the l/r buttons to select the Paper tab (.),
and then press the Z button.
The Paper menu will be displayed.
The Ready screen will be displayed once the last
number has been entered.
Paper Feed Adjust
Use this setting if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in the
standard print area (for cut sheets, the area excluding
the 1 to 2 cm strip at the bottom of the paper) even after
print head cleaning or Head Alignment.
C
Press the d/u buttons to select Custom Paper
Setting, and then press the Z button.
D
Press the d/u buttons to select the paper you
want to adjust, and then press the Z button.
E
Use the d/u buttons to select Paper Feed
Adjust, and then press the Z button.
For the next procedure, see each adjustment item.
There are three types of paper feed adjustment. We
generally recommend using the block pattern to make
adjustments.
U “Block Pattern” on page 146
Block Pattern
Two types of patterns are printed, and you can make
adjustments while inspecting the patterns visually. This
is useful for adjusting printouts with an emphasis on
printing images.
U “Value” on page 147
U “Crosshairs” on page 147
Block Pattern
A
146
Select Paper Feed Adjust on the control panel.
U “Selecting Paper Feed Adjust” on page 146
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User's Guide
Maintenance
B
H
Press the d/u buttons to select Block Pattern,
and then press the Z button.
A dialog is displayed.
Check that the Secondary screen is displayed on
the control panel, use the d/u buttons to select
the number you confirmed in step 7, and then
press the Z button.
C
The adjustment pattern is printed.
D
From the printed pattern, select the pattern with
the fewest lines.
Crosshairs
This would be pattern 0 in the example shown in
the illustration.
A
Select Paper Feed Adjust on the control panel.
B
Press the d/u buttons to select Crosshairs, and
then press the Z button.
Press the Z button again.
When settings are complete, the Ready screen is
displayed.
U “Selecting Paper Feed Adjust” on page 146
A dialog is displayed.
E
Check that the Primary screen is displayed on
the control panel, use the d/u buttons to select
the number you confirmed in step 4, and then
press the Z button.
F
If a message is displayed, press the Z button.
G
An adjustment pattern that differs to the one in
step 3 is printed.
C
Press the Z button again.
D
Measure the distance between the "+" symbols.
E
Use the d/u buttons to change the value
displayed on the control panel screen so that it
matches the value you measured, and then press
the Z button.
The adjustment pattern is printed.
Compare the colors in the center of the printed
patterns, and then select the pattern with the
lightest color.
When settings are complete, the Ready screen is
displayed.
This would be pattern 0 in the example shown in
the illustration.
Value
A
Select Paper Feed Adjust on the control panel.
B
Press the d/u buttons to select Value, and then
press the Z button.
C
Use the d/u buttons to set the changed value,
and then press the Z button.
U “Selecting Paper Feed Adjust” on page 146
Selecting too small a value causes dark bands;
adjust the amount upward.
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Maintenance
Selecting too large a value causes light bands;
adjust the amount downward.
Replacing Consumables
When settings are complete, the Paper Feed Adjust
screen is displayed.
Replacing Ink Cartridges
If one of the installed ink cartridges is expended,
printing cannot be performed. If an ink low warning is
displayed, we recommend replacing the ink cartridge(s)
as soon as possible.
If an ink cartridge runs out while printing, you can
continue printing after replacing the ink cartridge.
However, when replacing ink during a print job, you
may see a difference in color depending on the drying
conditions.
Supported ink cartridges U “Options and
Consumable Products” on page 177
How to replace
You can use the same procedure to replace all ink
cartridges.
c Important:
Epson recommends the use of genuine Epson ink
cartridges. Epson cannot guarantee the quality or
reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed, and use of non-genuine ink is recorded
for possible use in service support.
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Maintenance
A
Make sure the printer is on.
B
Open the cartridge cover.
C
c Important:
Do not touch the IC chips on the ink cartridges.
You may not be able to print properly.
Open the left, right or both covers for the color
you want to replace.
E
Shake the ink cartridge for 10 seconds 30 times
horizontally in approximately 5 cm movements
as shown in the illustration.
F
Holding the cartridge with the label facing
towards you, and slide it all the way into the slot.
Match the color of the cartridge to the color of the
label on the printer.
Insert a finger into the depression on the top of
the cartridge and pull it straight toward you.
Repeat Steps 3 to 6 to replace other ink cartridges.
D
c Important:
c Important:
Removed ink cartridges may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing
the cartridges.
Install all ink cartridges into each slot. You
cannot print if any of the slots are empty.
Remove the ink cartridge from the bag.
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G
c
Close the cartridge cover.
Important:
A
Open the maintenance box cover.
B
Pull out the maintenance box.
C
Place the used maintenance box in the clear bag
included with your new maintenance box, and
make sure that the zipper is closed tight.
We recommend that you remove and shake the
installed ink cartridges once every three months to
ensure print quality.
Lifting the maintenance box up releases the lock,
and you can simply pull it straight out.
Replacing Maintenance Boxes
If the message No Enough Space is displayed, replace
the target Maintenance Box.
Supported Maintenance Boxes
U “Options and Consumable Products” on
page 177
c Important:
Do not reuse maintenance boxes that have been
removed and left out in the open for a long period of
time. The ink on the inside will be dry and hard and
will be unable to absorb enough ink.
How to replace
There are three maintenance boxes in the SC-P20000
Series and two in the SC-P10000 Series, but the
replacement procedure is the same for all of them.
c Important:
Do not replace the maintenance boxes while
printing. Waste ink may leak.
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D
Install the new maintenance box.
Buttons that are used in the following settings
A
Remove any paper from the printer.
U “Removing Roll Paper” on page 36
c Important:
U “Removing Cut Sheets” on page 39
Do not touch the IC chip on the maintenance
box.
U “Removing Poster Board” on page 42
B
Doing so may prevent normal operation and
printing.
Press the l/r buttons to highlight - and press
the Z button.
The Maintenance menu will be displayed.
E
Close the maintenance box cover.
Replacing the Cutter
Replace the cutter when it is not cutting paper cleanly.
Supported cutter
U “Options and Consumable Products” on
page 177
C
Press the d/u buttons to select Cutter
Maintenance, and then press the Z button.
D
Press the d/u buttons to highlight Replace
Cutter and press the Z button.
E
If a message is displayed, press the Z button.
F
Use a cross-head screwdriver to replace the cutter. Make
sure you have a cross-head screwdriver with you before
you start work.
The cutter will move to the replacement position.
Remove the old cutter from the printer.
Loosen the screw holding the cutter in place
using a cross-head screwdriver and pull the
cutter straight out.
Caution:
Store the cutter out of reach of children. The
cutter's blade could cause an injury. Pay
careful attention when replacing the cutter.
c Important:
❏ The inserted material is to protect the blade. Do
not remove the material while replacing the
cutter. When the material automatically
detaches itself from the cutter after
replacement, remove it from the printer.
❏ Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
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Maintenance
H
After replacing the cutter, press the Z button.
The cutter will return to its original position.
Remove the material that detached itself from the
cutter.
Ready is displayed in the control panel when the
process is complete.
G
Install the new cutter.
Insert the cutter so that the pin on the printer
matches up with the hole on the cutter. Use a
cross-head screwdriver to tighten down the
screw to hold the cutter in place.
c Important:
Screw the cutter firmly, otherwise the cut
position may be slightly shifted or skewed.
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Maintenance
Cleaning the Printer
Cleaning the inside
When some components are dirty, the following occurs.
To keep your printer in optimum operating condition,
clean it regularly (about once a month).
❏ Roller section
Prints are smudged or soiled.
Use the provided (or consumable) cleaning sheet to
clean the paper slot once a year, as a guideline.
❏ Platen section, ink absorbing areas
Paper is soiled by ink and particles of paper
adhering to the paper.
Failure to remove dust and particles of paper could
result in clogged nozzles or damage to the print
head.
Cleaning the outside
A
Remove any paper from the printer.
B
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
C
Use a soft, clean cloth to carefully remove any
dust or dirt.
❏ Paper feed sensor
Print quality declines.
❏ Paper slot
Dust settles on the print results and the print heads,
which clogs the nozzles.
Cleaning the roller
In particular, clean the rear and sides so that dust
does not accumulate. (The illustration below
shows the printer when the Adobe PostScript 3
Expansion Unit is installed.)
Follow the steps below to clean the roller by feeding
plain paper.
A
Turn on the printer, and load it with widest
available roll paper.
U “Loading and Removing the Roll Paper” on
page 30
B
Press the ) button followed by the d button.
Paper is fed while the d button is pressed. If the
paper is not soiled, cleaning is complete.
Cut the paper after cleaning is done.
If the printer is particularly dirty, dampen the
cloth with water containing a small amount of
neutral detergent, and then firmly wring the
cloth dry before using it to wipe the printer's
surface. Next, use a dry cloth to wipe away any
remaining moisture.
U “Manual cut method” on page 35
Cleaning Inside the Printer
c Important:
Never use benzene, thinners, or alcohol to
clean the printer. They could cause
discoloration and deformities.
153
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
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User's Guide
Maintenance
C
Ink absorbing areas
If any dust or paper particles accumulate on part
“b” in the illustration, or around that area, use a
cleaning stick (provided or consumable) as
shown below to wipe it off.
Open the printer cover.
c Important:
❏ When cleaning, be sure not to touch the
internal rollers. This could cause prints to
get dirty.
❏ Be careful not to touch the ink tubes inside
the printer, otherwise, the printer may be
damaged.
D
Clean all the parts.
Platen section
Use a soft cloth to wipe dust and dirt from the
parts in “a” (light blue) in the following
illustration. To avoid spreading the dirt, wipe
from the inside to the outside. If the printer is
particularly dirty, dampen the cloth with water
containing a small amount of neutral detergent,
and then firmly wring the cloth dry before using
it to wipe the printer's surface. Then, wipe the
inside of the printer with a dry, soft cloth.
c Important:
❏ Do not rub the ink absorbing areas hard.
Doing so causes the absorbing pad to come
off.
❏ Do not use cotton swabs that are
commercially available. Fibers from the
cotton swabs may be left in ink absorbing
area and may cause the prints to get dirty.
If any paper particles (that look like white
powder) accumulate, use something with a thin
tip, such as a toothpick, to push them in.
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Maintenance
Paper feed sensor
Using a cotton swab, wipe away any dust or stains
on the glass section of the sensor. To avoid
spreading the dirt, wipe from the inside to the
outside. If it is particularly dirty, dampen the
cotton swab with water containing a small
amount of neutral detergent, and then firmly
wring the cotton swab before using it to wipe the
surface. Then, wipe away any moisture with a
new, dry, cotton swab.
c Important:
❏ Always use a new cleaning sheet. If you reuse a
cleaning sheet, it may actually increase the
amount of dirt on the target area.
❏ Do not feed the cleaning sheet. Doing so may
causes paper jams.
❏ Do not clean the paper slot with anything other
than a cleaning sheet. Doing so may damage the
cloth.
❏ Clean the paper slot with a cleaning sheet once a
year, as a guideline.
A
Check that there is no paper loaded.
Remove any paper if it is loaded.
U “Basic Operations” on page 30
B
Confirm that the printer is off.
C
Peel off the protective sheet from the cleaning
sheet.
The shaded part, A, is an adhesive sheet. Do not
touch it with your hands or let it stick to other
objects.
c Important:
Be sure not to touch or bend the rollers and
metallic parts (C, shown in gray) while
cleaning. This could cause prints to get dirty.
E
After cleaning, close the printer cover.
Cleaning the Paper Slot
A cloth is attached to the roll paper feed slot, to catch
paper particles and dust that are settled on the paper
surface and edges.
D
Use the supplied cleaning sheet (or consumable) in the
following procedure to remove dust caught by the cloth
in the roll paper feed slot. Purchase a consumable when
the supplied cleaning sheet has been used.
U “Options and Consumable Products” on
page 177
155
With the adhesive side facing you, insert the edge
of the sheet about 1 cm into the paper slot, and
then pull it out. Repeat this 2 or 3 times.
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Maintenance
E
Insert and pull out the sheet the entire length of
the paper slot, from left to right.
Dispose of the used cleaning sheet.
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Problem Solver
Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages
What to do
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or replace
ink cartridge.
❏
Remove and reinsert the ink cartridge. If the message persists, insert a new ink
cartridge (do not reinstall the cartridge that caused the error).
U “How to replace” on page 148
❏
Condensation may occur in the ink cartridge. Leave it at room temperature for at least
four hours before installing the ink cartridge.
U “Notes on handling ink cartridges” on page 22
Ink Cartridge Error
Ink cartridge cannot be detected.
Insert again or replace ink
cartridge.
Ink Cartridge Error
Please install the correct ink
cartridge.
Insert a genuine Epson ink cartridge approved for use in the printer.
U “Options and Consumable Products” on page 177
U “Replacing Ink Cartridges” on page 148
Ink Low
The ink is low. Ready a new ink cartridge.
U “Options and Consumable Products” on page 177
Cleaning Error
Clogged nozzles were not fixed.
Retry?
Head cleaning was performed automatically, but nozzles are still clogged.
Clean Head Again: Automatically performs cleaning again.
Continue Printing: Printing continues with clogged nozzles.
Cancel: Cancels automatic cleaning or printing. A message explaining how to handle the
problem is displayed.
Cleaning Error
Refer to manual to cancel any print
jobs remaining on que, then press
Z.
This is displayed when you select Cancel from Cleaning Error for the above.
Before pressing the Z button, cancel any data (print job) from your computer that has
not been sent to the printer yet. The method for canceling differs depending on your
operating system.
U “Canceling Printing (Windows)” on page 59
U “Canceling Printing (Mac OS X)” on page 60
Ween using a software RIP, see the documentation provided with the RIP for details on
canceling.
When you press the Z button, a message explaining how to handle the problem is
displayed.
Cleaning Error
Refer to problem solver section in
manual and fix clogged nozzles.
This is displayed when you select Cancel from Cleaning Error for the two above, and then
select OK. When you press the Z button, automatic cleaning or printing is canceled.
Since nozzles are still clogged, see the manual to perform print head cleaning from the
control panel.
U “From the printer” on page 142
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Problem Solver
Messages
What to do
Paper Load Error
No paper detected.
Remove and then reload the paper.
❏
Roll Paper
Before you reload the paper, cut the edge of the roll paper straight horizontally. Cut
off any jagged or folded sections.
If there is a problem with the edge, a paper load error occurs again.
Also, make sure there are no gaps between the roll paper and the roll paper adapters.
If there are any gaps, the edge of the paper cannot be detected correctly.
U “Loading and Removing the Roll Paper” on page 30
❏
Cut Sheet/Poster Board
Load the paper straight so that it is not skewed.
U “Loading and Removing Cut Sheets” on page 37
U “Loading and Removing Poster Board” on page 40
Paper Edge Detect Error
Paper edge cannot be detected.
Loaded paper is positioned
incorrectly.
Paper Load Error
Some paper has not been fed.
Paper remains inside the printer. Remove the paper.
U “Roll paper jam” on page 173
U “Cut sheets jam” on page 174
Paper Eject Error
Could not eject paper.
Press the Z button to clear the error. If any paper remains inside the printer, remove it.
U “Roll paper jam” on page 173
U “Cut sheets jam” on page 174
Cut sheet may have been selected from the menu while roll paper was loaded. Load paper
according to the items and loading method selected.
U “Loading and Removing the Roll Paper” on page 30
Paper Cut Error
Remove uncut paper.
After pressing the Z button, pull out the paper and cut along the line of the failed cut
using scissors or a commercially available cutter.
Pull the edge of the paper straight outside the printer.
Paper Size Error
Loaded paper is not supported
size.
The loaded paper width is not supported. Press the Z button and remove the paper.
Paper for use in the printer must be at least 254 mm wide. Use paper that is at least 254 mm
wide.
If this message is displayed even when paper with a correct width is loaded, you may be
able to print if you select Off for Paper Size Check in the Setup menu.
Changed settings are reflected when the paper is re-loaded.
U “Setup menu” on page 128
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Problem Solver
Messages
What to do
Paper Sensor Error
Loaded paper or printout has a
problem.
Refer to manual for details.
Press the W button to clear the error from the control panel.
If this error is displayed when performing automatic head alignment, check the following
items.
❏
Does the paper support auto head alignment?
Head alignment is not available with transparent or colored media, tracing paper,
paper not supported by the auto head alignment function, or paper that is 1.0 mm or
more thick.
See the following for information on the types of paper that support auto head
alignment.
U “Epson Special Media Table” on page 180
❏
Are outside light sources interfering with the process?
If the printer is exposed to direct sunlight or another light source that causes optical
interference, shade the printer from these sources.
❏
Are the default values selected for Platen Gap?
Restore the item to its default value.
❏
Are some print head nozzles clogged?
Perform head cleaning. U “Cleaning the print head” on page 141
If this error is displayed in circumstances other than those listed above, check that the
printer supports the current paper.
U “Supported Media” on page 180
F/W Install Error
Firmware update failed.
Restart the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Update the firmware again.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
Command Error
Check driver settings.
Press the W button and select Job Cancel to stop printing. Confirm that the printer driver
you are using supports this printer.
Reel Unit Error
Check Auto Take-up Reel Unit and
restart printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Reel Unit Error
Connect Auto Take-up Reel Unit
cable and restart printer.
After reconnecting the cable connecting the auto take-up reel unit to the printer, turn the
printer off and then on again.
Reel Unit Disconnected
Auto Take-up reel unit is
disconnected. Do you continue?
The auto take-up reel unit is not connected. After reconnecting the cable connecting the
auto take-up reel unit to the printer, select No to turn the printer off. Turn the printer on
again after a short pause.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
U Setup Guide
U Setup Guide
To continue printing without using the auto take-up reel unit, select Yes.
Take-Up Error
Check that sensor is properly
installed and clear of obstructions.
Then remove sagging from paper.
To resume printing, check that the sensor for the auto take-up reel unit is set correctly and
that there are no obstacles obstructing it, as well as the checking that there is not much
slack in the paper, and then press the Z button.
If the paper is too slack, set the Auto switch to Off, and then hold the Manual switch in the
winding direction to wind the paper. After confirming that the paper is correctly attached,
return the Auto switch to its original position and press the Z button.
U “Using the Auto Take-up Reel Unit” on page 45
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Problem Solver
Messages
What to do
HDD Error
HDD used for another printer
needs to be formatted. Continue?
Optional hard disk units and Adobe PostScript 3 Expansion Units that had been
connected to another printer must be formatted when using on this printer. The disk
cannot be used until it is formatted. When you select Yes, formatting starts. When you
select No, the printer does not recognize the hard disk unit or the Adobe PostScript 3
Expansion Unit when it starts up.
Storage Error
Check if hard disk unit is correctly
installed.
Press the W button and select Job Cancel to stop printing. Remove and then reconnect
the optional hard disk unit or Adobe PostScript 3 Expansion Unit.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
When you are printing via the printer driver included with the printer, you can print
regardless of the hard disk status when you select Print only in the Settings dialog box of
Hard Disk Unit. If the Adobe PostScript 3 Expansion Unit is installed, you cannot print via
the PS driver.
Data Size Error
Data size of print job is too large.
Check on print job.
The optional hard disk unit or Adobe PostScript 3 Expansion Unit can store print jobs up to
100 GB in size. To print larger jobs, select Print only from Hard Disk Unit in the printer
driver; alternatively, ensure that print jobs are less than 100 GB in size.
U “Saving Print Jobs” on page 64
HDD Store Error
Hard disk does not have enough
space.
See documentation for how to
delete stored print jobs.
Unwanted jobs can be deleted from Remote Manager or the LFP HDD Utility.
HDD Boot Error
Hard disk error. Hard disk cannot
be used.
Press the Z button to clear the error from the control panel. When you are printing using
the printer driver included with the printer, you can print regardless of the hard disk status
when you select Print only in Hard Disk Unit. If the Adobe PostScript 3 Expansion Unit is
connected, you cannot print via the PS driver.
U “Print Job Management” on page 63
U “Saving Print Jobs” on page 64
If this message appears on the LCD panel again, contact your dealer or Epson Support.
Held Jobs Limit
Held job queue full.
The number of held jobs has reached 200.
Press the Z button and select Resume All Jobs.
U “Function Summary” on page 63
Firmware Error
Firmware mismatch between
Adobe Postscript 3 Expansion Unit
and printer.
Refer to manual for details.
Operation is not possible because the versions of firmware of the optional Adobe
PostScript 3 Expansion Unit and the firmware of the printer are not compatible.
Feed Stabilizer Error
Paper Feed Stabilizer is not
available.
Continue printing ?
The paper feed stabilizer function has malfunctioned. When you select Yes, Paper Feed
Stabilizer is set to Off and printing continues. When you select No, the screen will show a
service call message.
Paper Feed Sensor Error
Refer to the manual to find out how
to solve the problem.
The sensor for the paper feed is dirty. Clean the sensor.
Paper Feed Stabilizer is not
available.
This is displayed when you select Yes in Feed Stabilizer Error. The message is cleared
when the error is released.
Update both to the latest firmware.
The latest firmware can be downloaded from the Epson website.
U “Setup menu” on page 128
U “Cleaning Inside the Printer” on page 153
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Problem Solver
Messages
What to do
Perform powerful cleaning on all
nozzles.
This message is displayed after a specified time has passed since Timer Cleaning was set
to Off.
The message remains if you do not clean all arrays in Powerful Cleaning from
Administrator Menu.
U “Administrator Menu” on page 137
Head maintenance
See documentation and clean
caps, wiper and around print head.
Press Z after cleaning.
See the following for details on cleaning.
U “Cleaning around the print head” on page 167
When a Maintenance Call/Service Call Occurs
Error messages
What to do
Maintenance Request
Replace Part Soon/Replace Part Now
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service call
occurs if you continue to use the printer.
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn’t work,
note the code and call for service.
A call for service occurs when:
❏
The power cable is not connected securely
❏
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
Epson Support for assistance. Tell them the call for service code is "XXXX".
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Problem Solver
Troubleshooting
o
Does the printer port setting match the
printer connection port?
Check the printer port.
Click the Port tab in the printer Properties dialog and
check the option selected for Print to following
port(s).
You cannot print (because the
printer does not work)
The printer does not turn on.
o
Is the power cable plugged into the electrical
outlet or the printer?
❏
Network: The correct IP address for the network
connection
U “Uninstalling Software” on page 29
The printer driver is not installed
properly (Mac OS X).
Is there a problem with the power outlet?
Make sure your outlet works by connecting the power
cable for another electric product.
o
The printer turns off automatically.
o
USB: USB xxx (x stands for the port number) for
the USB connection
If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.
Make sure the power cable is securely plugged into
the printer.
o
❏
Is the printer added to the printer list?
Select System Preferences > Print & Scan (or Print &
Fax) from the Apple menu.
If the printer name is not displayed, add the printer.
Is Power Off Timer enabled?
To prevent the printer turning off automatically,
select Off.
The printer is not communicating
with the computer.
U “Preferences” on page 136
The printer driver is not installed
properly (Windows).
o
o
Confirm that the interface cable is securely connected
to both the printer port and the computer. Also, make
sure the cable is not broken nor bent. If you have a
spare cable, try connecting with the spare cable.
Is the icon for this printer displayed in the
Devices and Printers/Printer/Printers and
Faxes folder?
❏
❏
Is the cable plugged in properly?
Yes
The printer driver is installed. See "The printer is
not connected correctly to the computer" on the
next page.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “System Requirements” on page 200
No
The printer driver is not installed. Install the
printer driver.
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five USB
hubs are possible. However, we recommend that you
connect the printer to the first hub connected directly
to the computer. Depending on the hub you are
using, the operation of the printer may become
unstable. If this should occur, plug the USB cable
directly into your computer's USB port.
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Problem Solver
o
Is the USB hub recognized correctly?
o
Make sure the USB hub is recognized correctly on the
computer. If the computer correctly detects the USB
hub, disconnect all USB hubs from the computer and
connect the printer directly to the computer USB port.
Ask the USB hub manufacturer about USB hub
operation.
Open the status dialog for your printer and check
whether printing is paused.
(1) (1) Select System Preferences > Print & Scan (or
Print & Fax) > Open Print Queue from the Apple
menu.
(2) Double-click the icon for any printer that is
Paused.
You cannot print under the network
environment.
o
(3) Click Resume Printer.
Are the network settings correct?
Your problem is not listed here.
Ask your network administrator for the network
settings.
o
o
Decide whether the trouble is caused by the
printer driver or the application. (Windows)
Perform a test print from the printer driver so that you
can check that the connection between the printer
and computer is correct and the printer driver settings
are correct.
Connect the printer directly to the computer
using a USB cable, and then try to print.
If you are able to print via USB, there is a problem with
network settings. Ask your system administrator, or
refer to the manual for your network system. If you
cannot print via USB, see the appropriate section in
this User’s Guide.
(1) Make sure that the printer is turned on and in ready
status, and load A4 or larger paper.
(2) (2) Open the Devices and Printers, Printers, or
Printers and Faxes folder.
The printer has an error.
o
Does the current printer status show Printing
Paused (Mac OS X)?
(3) Right-click the target printer icon, and select
Properties.
(4) In the Properties dialog, select the General tab and
click Print Test Page.
View the message displayed in the control
panel.
U “Control panel” on page 15
After a while the printer starts to print a test page.
U “What to do When a Message is Displayed” on
page 157
The printer stops printing.
o
Is the status of print queue Pause? (Windows)
If you stop printing or the printer stops printing
because of an error, the print queue enters a Pause
status. You cannot print in this status.
❏
If the test page is printed correctly, the
connection between the printer and computer is
correct. Go to the next section.
❏
If the test page is not printed correctly, check the
items above again.
U “You cannot print (because the printer does
not work)” on page 162
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
Double-click the printer icon in the Devices and
Printers, Printers, or Printers and Faxes folder; if
printing is paused, open the Printer menu and clear
the Pause check box.
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Problem Solver
The printer sounds like it is
printing, but nothing prints
o
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
The print head moves, but nothing
prints.
o
U “Adjusting print misalignments (Head
Alignment)” on page 140
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer.
o
Check the next section if the nozzle check pattern is
not printed correctly.
o
Is the message Motor Self Adjustment
displayed on the control panel's screen?
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is
used. Replace the old ink cartridge with a new one. We
recommend using all the ink in the cartridge before
the expiry date printed on the package (within a year
of installation).
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges,
printouts may be faint, or the color of the printed
image may be changed because the remaining ink
level is not correctly detected. Be sure to use the
correct ink cartridge.
U “Checking for clogged nozzles” on page 140
o
Was Head Alignment performed?
o
Have the ink cartridges been shaken?
The ink cartridges for this printer contain pigment
inks. Shake the cartridges thoroughly before
installing them in the printer.
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check
pattern again after performing head cleaning.
U “Replacing Ink Cartridges” on page 148
U “Cleaning the print head” on page 141
o
o
Print quality is affected if the Media Type you have
selected in the Printer Settings screen (Windows) or
Print screen (Mac OS X) in the printer driver does not
match with the paper that is loaded in the printer. Be
sure to match the media type setting with the paper
that is loaded in the printer.
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
The prints are not what you
expected
o
Did you select a low quality mode (such as
Speed) as the Print Quality?
If the options selected for Print Quality > Advanced
place priority on speed, quality will be sacrificed for
print speed, potentially causing print quality to
decline. To improve print quality, select Resolution
options that give priority to quality.
Print quality is poor, uneven, too
light, or too dark.
o
Are the Media Type settings correct?
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Print a nozzle check
pattern.
o
Is color management enabled?
Enable color management.
U “Color Management Printing” on page 107
U “Checking for clogged nozzles” on page 140
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Problem Solver
o
Have you compared the printing result with
the image on the display monitor?
o
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
When you select Custom Paper in Paper Type and
colors in printed images are uneven, try the following
solutions.
Is Ink Low displayed in the control panel?
The print quality may decline when the ink is low. We
recommend replacing the ink cartridge with a new
one. If there is a difference in color after replacing the
ink cartridge, try performing head cleaning a few
times.
o
Are you using the printer at normal room
temperature?
o
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%), otherwise wearing or uneven colors may occur
on every edge of the paper. Check the environment in
which the printer is being used.
o
Cut off 80 mm from the end of the roll paper
before use.
❏
When settings have been registered for
commercially available paper
Perform unidirectional printing. Follow the steps
below to clear the printer driver's High speed
check box.
Windows: On the Main tab, select Advanced
Settings from Print Quality
Mac OS X: Display Print Settings from the list,
and then select the Advanced Color Settings
tab
Is there any dust accumulated on the cloth
attached to the paper slot?
U “Cleaning the Paper Slot” on page 155
The color is not exactly the same as
another printer.
Use the Paper Edge Quality function.
Colors vary depending on the printer type
due to each printer's characteristics.
If printouts are scuffed on every edge of the paper or
the colors are uneven, set Paper Edge Quality in the
printer driver to reduce the wear and uneven colors.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors printed
by different printer models are not exactly the same.
See the printer driver help for more details.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
Is the paper detection sensor dirty?
U “Color Management Printing” on page 107
If the sensor is dirty, the paper feed cannot be
detected, and print quality may decline. Clean the
sensor.
To match the color precisely, use the color
measurement device to perform color management.
o
o
When settings have not been registered for
commercially available paper
Follow the steps below and register settings.
U “Before Printing on Commercially Available
Paper” on page 195
Dust from the surface of the paper accumulates on the
cloth attached to the paper slot if the printer is used
for a long period of time. If you continue to use the
printer as-is, while the dust is still there, the dust may
settle on the print results and the print head nozzles
may frequently become clogged. Use the provided (or
consumable) cleaning sheet to clean the paper slot.
Since the leading edge of the roll paper is normally in
contact with the air, the paper quality may decline
depending on the temperature and humidity of the
surrounding environment. Cut off the section that
was in contact with the air before use.
o
❏
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the print
head stops suddenly causing unevenness in the color.
Do not open the printer cover while printing.
o
Is High speed being performed with
commercially available paper?
U “Cleaning Inside the Printer” on page 153
o
The print is not positioned properly
on the media.
Is Paper Feed Stabilizer set to Off?
When this is set to Off, print quality may decline. Set
this to On.
o
Have you specified the print area?
Check the print area in the settings of the application
and the printer.
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Problem Solver
o
The printed surface is scuffed or
soiled.
Is the correct option selected for Paper Size?
If the option selected for Paper Size in the printer
driver does not match the paper loaded in the printer,
the print may not be in the correct position or some of
the data may be printed off the paper. In this case,
check the print settings.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U “Supported Media” on page 180
o
Is the paper skewed?
For information about the media types and
appropriate settings for printing on paper from other
manufacturers or when using RIP software, see the
documentation supplied with the paper, or contact
the dealer of the paper or the manufacturer of the RIP.
If Off is selected for Paper Skew Check in the Printer
Setup menu, printing will continue even if the paper is
skewed, resulting in data being printed off the paper.
Select On for Paper Skew Check in the Printer Setup
menu.
U “Printer Setup” on page 128
o
o
Do not use old paper or paper with folds in it. Always
use new paper.
Does the print data fit within the paper
width?
Although under normal circumstances printing stops
if the print image is wider than the paper, the printer
may print outside the bounds of the paper when Off is
selected for Paper Size Check in the Printer Setup
menu. Change the setting to On.
o
Check the following points.
U “Printer Setup” on page 128
Is the roll paper margin set to 15 mm or 35
mm?
If the value selected for Roll Paper Margin in Custom
Paper Setting is wider than the margins selected in the
application, priority will be given to the value selected
for Roll Paper Margin. For example, if 15 mm is
selected for the left and right margins in Custom
Paper Setting and the document fills the page, the 15
mm at the left and right sides of the page will not be
printed.
o
❏
Insert the paper just before printing.
❏
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts and
then load it again.
For cut sheets, use new paper.
Is the print head scuffing the printed surface?
If the printed surface is being scuffed, set a wider value
for the Platen Gap in the Printer Setup on the Setup
menu or in Custom Paper Setting in the Paper menu.
If the situation is not improved, set Use Paper Eject
Roller to On from the Custom Paper Setting menu.
However, if Use Paper Eject Roller is set to On when
printing on glossy paper, the paper surface may be
damaged.
U “Printable area” on page 60
U “Custom Paper Setting” on page 123
Vertical ruled lines are misaligned.
o
Is the paper wavy or slack?
Changes in temperature and humidity may cause
paper to become wavy or curled which can cause
scratching.
Changed settings are reflected when the paper is
re-loaded.
o
Is the paper creased or folded?
U “Printer Setup” on page 128
Is the print head misaligned? (in bidirectional
printing)
o
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
Is the print head scuffing the edge of the
paper?
In the Custom Paper Setting menu, set Top45mm/
Bottom15mm for Roll Paper Margin.
U “Custom Paper Setting” on page 123
U “Adjusting print misalignments (Head
Alignment)” on page 140
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Problem Solver
o
Preparing
Is the print head scuffing the trailing edge of
the paper?
❏ Cleaning stick (provided)
For cleaning the target areas. When you are done
using the provided cleaning stick, purchase a
consumable.
U “Options and Consumable Products” on
page 177
Depending on the paper, the paper usage, storage
conditions, and the content of the print data, the
trailing edge may be scuffed when printing.
Create your data with a wider bottom margin.
If the situation is not improved, select Paper Edge
Quality from the printer driver and then print.
Notes on cleaning
o
Is the print head scuffing the left/right edges
of the paper?
❏ Do not touch anything except for the parts specified
for cleaning. Otherwise, the printer may
malfunction or print quality may decline.
Depending on the paper, the paper usage, storage
conditions, and the content of the print data, the left/
right edges may be scuffed when printing.
❏ Always use new cleaning sticks. Reusing cleaning
sticks may actually increase the amount of dirt on
the target area.
Create your data with a wider left/right margin.
If the situation is not improved, rotate the data by 90
degrees in the printer driver or the software you are
using and then print.
o
❏ Do not touch the tip of the cleaning stick with your
hand. Oils from your hands may affect printer
function.
When printing multiple pages, is Auto Cut set
to Off?
❏ Make sure you touch something metallic to
discharge any static electricity before you start
work.
If cutting is not performed after each page, the area
between pages may be scuffed. Set Margin Per Page
to 65mm from Custom Paper Setting.
U “Custom Paper Setting” on page 123
o
❏ Do not wipe the caps with organic solvents such as
alcohol. Otherwise, the print head may
malfunction.
Is the angle of the sensor for the auto take-up
reel unit too large?
❏ Do not move the print head by hand. Failure to
observe this precaution could damage the printer.
If the inside sensor on the auto take-up reel unit is at
too much of an angle, paper may touch the floor when
winding. Make sure the angle for the sensor is not too
large.
❏ If paper is loaded, remove it before cleaning.
U “Attaching the Roll Core” on page 47
o
Is the interior of the printer dirty?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “Cleaning the inside” on page 153
o
Clean around the print head.
If the printouts are soiled even after trying each of the
previous items, see the following to clean around the
print head, caps, and wipers.
U “Cleaning around the print head” on page 167
Cleaning around the print head
Before cleaning, prepare the following and note the
points outlined below.
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Problem Solver
Cleaning
Buttons that are used in the following settings
A
Turn off the printer.
B
Start the printer in head maintenance mode.
D
Open the left cartridge cover.
E
Remove the screws.
F
Slide the cover to the left and remove it.
(1) While holding down the " button, press
the P button.
(2) When the P light turns on, release the P
button.
(3) When Head Maintenance is displayed on the
screen, release the " button.
(4) Check that the P light has changed from
flashing to on.
C
Press the Z button.
The print head moves to the maintenance
position.
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Problem Solver
G
Close the cartridge cover.
H
View the print head from the bottom, and clean
around it using a cleaning stick.
(1) Wipe the edges at the back and front of the
print head.
(2) Wipe the gaps in the print head on the left and
right.
c Important:
Do not touch the areas shown below with a
cleaning stick. Failure to observe this
precaution could damage the printer.
Note:
Use a mirror if it is hard to see around the nozzle
surface.
I
169
If you have finished wiping away the dirt, open
the cartridge cover, and install the cover you
removed.
SC-P20000 Series/SC-P10000 Series
User's Guide
Problem Solver
J
L
Attach the screws, and then close the cartridge
cover.
Wipe the outer areas of the wipers (three points)
and the top edges.
(1) Wipe the outer areas of the front wipers (two
points).
K
Open the printer cover, and then use a cleaning
stick to wipe away dirt on the top edges of the cap
(two points).
(2) Wipe the outer areas of the rear wiper (one
point).
c Important:
Do not rub the caps or wipers too hard as this
can damage them. If they are damaged, air can
get in which will dry the head or cause the
cleaning failure.
(3) Wipe the top edges of the wipers (three
points).
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Problem Solver
M
When you have finished wiping away the dirt,
close the printer cover, and then press the Z
button.
o
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the paper
until the printed surface is dry.
The print head returns to the normal position,
and print head cleaning starts automatically.
N
Also, if you set the Drying Time per Head Pass in
Paper Configuration from the printer driver, you can
stop the operation (ejecting and cutting paper) after
printing and wait until the ink is dry. See the printer
driver help for more details on the Paper
Configuration dialog box.
If the screen in step 3 is displayed, turn off the
power.
If an error screen is displayed:
Clogged nozzles cannot be cleared. Clean print
head manually after selecting Cancel and then
turn the power off and on again.
o
The paper is creased.
Are you using the printer at normal room
temperature?
U “Cleaning the inside” on page 153
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%). For information about paper such as thin paper
from other manufacturers that requires special
handling, see the documentation supplied with the
paper.
o
Too much ink is fired.
o
Are the Media Type settings correct?
Make sure that the printer driver's Media Type
settings match the paper that you are using. The
amount of ink to be fired is controlled according to the
media type. If the settings do not match the paper
loaded, too much ink may be fired.
When using non-Epson special media, have
you made the paper configuration?
When using non-Epson special media, configure the
paper characteristics (custom paper) before printing.
U “Before Printing on Commercially Available
Paper” on page 195
o
Is the Color Density setting correct?
Lower the density of the ink in the Paper
Configuration dialog box from the printer driver. The
printer may be firing too much ink for some paper. See
the printer driver help for more details on the Paper
Configuration dialog box.
The reverse side of the printed paper
is soiled.
o
Are you doing a large volume of borderless
printing?
If you are doing a large volume of borderless printing,
paper particles and dust may accumulate on the ink
absorbing areas inside the printer. If you leave the
accumulation of paper particles and dust, it may
absorb ink and stain the back of the paper. Check the
ink absorbing areas and remove any dust or paper
particles.
U “Cleaning the print head” on page 141
o
Is ink dry on the printed surface?
Select On as the Paper Size Check setting in
the Printer Setup menu.
o
Are you printing on tracing paper?
If too much ink is used when printing in Black on
tracing paper, you may get better results by choosing
a lower print density in the Paper Configuration
dialog box.
Although printing normally stops if the print image is
wider than the paper, when Off is selected for Paper
Size Check in the Printer Setup menu, the printer may
print outside the bounds of the paper, getting ink on
the inside of the printer in the process. This can be
prevented by changing the setting to On.
Margins appear in borderless
printing.
Changed settings are reflected when the paper is
re-loaded.
U “Printer Setup” on page 128
o
U “Cleaning the inside” on page 153
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U “Borderless Printing” on page 84
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Problem Solver
o
Are the paper settings correct?
o
Make sure that the paper settings of the printer match
the paper that you are using.
Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in the
correct direction, the paper may not be recognized
and an error may occur.
U “Loading and Removing Cut Sheets” on page 37
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount of
enlargement to Min.
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
U “Borderless Printing” on page 84
o
o
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
o
Are you using paper that supports borderless
printing?
Check the following points.
❏
Insert the paper just before printing.
❏
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts and
then load it again.
For cut sheets, use new paper.
Try adjusting the cutter.
When there are margins on the top and bottom of the
roll paper while performing borderless printing, try
performing Adjust Cut Position. It may reduce the
margins.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP software,
see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer of
the RIP.
U “Maintenance menu” on page 126
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper wavy or slack?
If changes in temperature and humidity cause paper
to become wavy or curled, the printer may not be able
to recognize the paper size correctly.
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to use
it. If it is left out for a long time, the paper curls up and
gets damp so that it does not feed properly.
Is the paper stored correctly?
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40 to
60%).
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading and Removing the Roll Paper” on
page 30
o
U “Loading and Removing Cut Sheets” on page 37
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Paper jams" below
and clear the jammed paper.
If the paper is loaded correctly, check the condition of
the paper that you are using.
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Problem Solver
o
Is the paper suction too strong?
If you continue to have problems with ejected paper,
try lowering the Paper Suction (the amount of suction
used to keep the paper on the paper feed path).
B
Turn the printer on.
C
Open the printer cover and move the print head
away from the paper jam.
After a pause, the message Open printer cover
then tear off and remove jammed portion. is
displayed.
U “Custom Paper Setting” on page 123
o
Have you loaded pre-printed paper such as
certificates?
When Paper Size Check is set to On and pre-printed
paper is loaded, reading fails. Set Paper Size Check to
Off. The factory default setting is On.
Changed settings are reflected when the paper is
re-loaded.
U “Printer Setup” on page 128
Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
o
c Important:
Other than when you are removing paper
jams, do not touch the print head. If you touch
the print head with your hand, static electricity
may cause a malfunction.
Does the print job require a lot of ink, or is the
humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏
D
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏
The paper creases and does not collect well in the
paper basket: Resume printing after closing the
paper basket. Before the paper ejected from the
printer touches the floor, take it in both hands
close to the poster board support and continue
to lightly support it until printing is complete.
When using the auto take-up reel unit, cut
around the support bar.
Roll paper jam
To remove jammed paper, follow the steps below:
Caution:
If you opened the printer cover in operation, do not
touch the area as indicated by the warning labels.
High temperatures may cause burns.
A
Cut the top portion of any torn or crinkled areas
using a commercially available cutter.
Turn off the printer.
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Problem Solver
E
F
Remove any torn or crinkled areas.
B
Turn the printer on.
C
Open the printer cover and move the print head
away from the paper jam.
After a pause, the message Open printer cover
then tear off and remove jammed portion. is
displayed.
Unlock the roll paper lock lever, and then rewind
the paper.
c Important:
Do not touch the print head except when you
are removing paper jams. If you touch the
print head with your hand, static electricity
may cause a malfunction.
D
After removing the paper, reload the paper and restart
printing.
Remove jammed paper.
U “Loading Roll Paper” on page 32
c Important:
Before you reload the roll paper, cut the edge
straight horizontally. Cut any wavy or creased
sections.
If there is a problem at the edge, print quality may
decline and may cause paper jams.
After removing the paper, reload the paper and restart
printing.
U “Loading Cut Sheets” on page 37
Cut sheets jam
Others
To remove jammed paper, follow the steps below:
Caution:
The control panel display keeps
turning off.
If you opened the printer cover in operation, do not
touch the area as indicated by the warning labels.
High temperatures may cause burns.
A
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the P
button on the control panel is pressed. The delay can
be changed from the Preferences menu.
Turn off the printer.
U “Preferences” on page 136
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Problem Solver
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
The administrator password has been
lost
o
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Head
Cleaning or Powerful Cleaning, inks of all colors will
be used. (This is true even if you are currently printing
in black and white.)
Should you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning starts when the printer
is turned on.
U “Cleaning the print head” on page 141
o
To ensure print quality, the printer automatically
performs head cleaning every six months when the
printer is turned on.
The paper is not cut cleanly.
o
The printer turned off due to a power
cut
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the Cutter” on page 151
o
o
When the printer is not turned off normally, the print
head may not be capped correctly. If the print head is
left uncapped for a long time, the print quality may
decline.
Are you using the SC-P20000 Series to print
on paper that is wider than 44 inches?
The cut end may bend if you are cutting paper that is
wider than 44 inches. Improve this by operating the
part on the poster board support.
When you turn on the printer, capping is performed
automatically after a few minutes.
U “Cutting the roll paper” on page 34
Also, if the printer is turned off during calibration, data
transmission and writing adjustment values may not
be performed correctly. Turn on the printer, and then
check Calibration Date from the Printer Status menu.
When the date is initialized, the adjustment values are
also initialized.
Roll paper is loaded, but I cannot see
the paper inside the printer.
o
Exit Epson Color Calibration Utility, and then restart.
The adjustment values are automatically restored.
Was the printer switched off after loading the
roll paper, or did it enter sleep mode?
U “Printer Status” on page 130
To reduce roller marks on the edge of the paper, paper
is moved to the ejection position when the printer is
turned off or it enters sleep mode. When print data is
sent while paper is at the ejection position, paper is
fed and printed automatically.
U Epson Color Calibration Utility User's Guide (PDF)
Cannot turn off the printer
You can perform the following operations from the
control panel.
❏
Select items from Paper menu - Load/Remove
Paper
❏
Hold down the d button to feed paper.
o
Is the printer cover open?
The printer turns off when you close the printer cover.
A light is visible inside the printer.
o
Turn off the printer, and then turn it back on.
This is not a failure.
This is the light inside the printer, or the light for the
paper feed sensor.
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Problem Solver
An error occurs during color
measurement, the colors do not
match even after performing color
calibration
o
o
If external light enters the printer, the correct color
measurement result cannot be acquired. Prevent
external light from entering the printer.
Are the temperature and humidity within the
range specified for the printer (during
operation) and paper?
If the color measurement chart is printed outside the
recommended environmental conditions, the correct
color measurement is not acquired. See the manuals
supplied with the printer and paper for the
recommended environmental conditions.
U “Specifications Table” on page 201
o
Was the color measurement chart printed
with clogged nozzles?
Check that there is no visible banding (horizontal lines
at regular intervals) in the color measurement chart. If
a color measurement chart is printed with clogged
nozzles, the correct color measurement result cannot
be acquired. If there are clogged nozzles, perform
head cleaning, and then print the color measurement
chart again.
U “Cleaning the print head” on page 140
o
Are there stains or scratches on the color
measurement chart, or does ink peel off?
If there are stains or scratches, or if ink peels off, the
correct color measurement result cannot be acquired.
Reprint the color measurement chart.
o
Was custom paper information registered?
When performing calibration for commercially
available paper, use one of the following methods to
register custom paper information. If the paper has
not been registered, you cannot select it from the
Paper Type in Epson Color Calibration Utility.
❏
Register to the printer driver
Windows U “Adding a Paper Type ” on
page 69
Mac OS X U “Saving to Presets” on page 74
❏
Register to the printer
In Select Reference Paper, select anything except
for No Paper Selected. If you select No Paper
Selected, an error is generated in Epson Color
Calibration Utility and calibration cannot be
performed.
U “Custom Paper Setting” on page 123
Is any external light (direct sunlight) entering
the printer when performing color
measurement?
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Appendix
Appendix
Options and Consumable Products
The following options and consumable products are available for use with your printer. (As of September, 2015)
For the latest information, see the Epson Web site.
Epson Special Media
U “Epson Special Media Table” on page 180
Ink cartridges
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under
certain circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for possible
use in service support.
Product Name
Ink Cartridges (700 ml)
Product number
SC-P20000
SC-P20070
SC-P20080
/SC-P10000
/SC-P10070
/SC-P10080
Photo Black
T8001
T8091
T8021
Cyan
T8002
T8092
T8022
Vivid Magenta
T8003
T8093
T8023
Yellow
T8004
T8094
T8024
Light Cyan
T8005
T8095
T8025
Vivid Light Magenta
T8006
T8096
T8026
Dark Gray
T8007
T8097
T8027
Matte Black
T8008
T8098
T8028
Gray
T8009
T8099
T8029
Light Gray
T8000
T8090
T8020
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Appendix
Product Name
Ink Cartridges (350 ml)
Product number
SC-P20000
SC-P20070
SC-P20080
/SC-P10000
/SC-P10070
/SC-P10080
Photo Black
T9001
T9091
T9021
Cyan
T9002
T9092
T9022
Vivid Magenta
T9003
T9093
T9023
Yellow
T9004
T9094
T9024
Light Cyan
T9005
T9095
T9025
Vivid Light Magenta
T9006
T9096
T9026
Dark Gray
T9007
T9097
T9027
Matte Black
T9008
T9098
T9028
Gray
T9009
T9099
T9029
Light Gray
T9000
T9090
T9020
Others
Product
Maintenance Box
Part number
Explanation
SC-P20000/
SC-P20070/
SC-P10000/
SC-P10070
SC-P20080/
SC-P10080
T6193
T6193
Replacement for Maintenance Box which is at the end of
its service life.
U “Replacing Maintenance Boxes” on page 150
Auto Cutter Spare Blade
C13S210040
C13S210041
See the following section to replace the cutter.
U “Replacing the Cutter” on page 151
Cleaning Stick
C13S090013
C13S090013
This is the same as the cleaning stick supplied with the
printer.
Use this when cleaning the ink absorbing areas in the
printer and around the print heads.
U “Cleaning the inside” on page 153
U “Cleaning around the print head” on page 167
Roll Adapter
C12C932231
C12C932291
This is the same as the roll paper adapter supplied with
the printer.
Auto Take-up Reel Unit
C12C932201
C12C932211
See the documentation supplied with the auto take-up
reel unit for information on installation.
Use U “Using the Auto Take-up Reel Unit” on
page 45
Hard Disk Unit
C12C848031
C12C848031
178
U “Using the Optional Hard Disk Unit” on page 63
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Product
Part number
Explanation
SC-P20000/
SC-P20070/
SC-P10000/
SC-P10070
SC-P20080/
SC-P10080
Adobe® PostScript® 3
Expansion Unit
C12C891131
C12C891131
This unit allows you to use the printer as a PostScript
printer. For information on using the unit, see the
documentation supplied with the Adobe PostScript 3
Expansion Unit.
Roll Paper Belt
C12C890121
C12C890121
This holder keeps roll paper from unrolling after it is
removed from the printer.
™
U “Removing Roll Paper” on page 36
Cleaning Sheet
C13S400045
C13S400045
This is the same as the cleaning sheet supplied with the
printer.
Use this when cleaning the paper slot.
U “Cleaning the Paper Slot” on page 155
179
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Supported Media
Media supported by this printer is described below. (As of September, 2015)
We recommend you use the following Epson special media for high-quality printing results.
Note:
For information about the media types and appropriate settings for printing on paper other than Epson special media or
when using raster image processing (RIP) software, see the documentation supplied with the paper, or contact the dealer of
the paper or the manufacturer of the RIP.
Epson Special Media Table
The following provides the meaning of the table titles for supported paper sizes.
Title
Explanation
Size
Available paper sizes. Size for roll paper indicates the width.
Borderless
Supports borderless printing.
✓: Recommended paper, -: Unavailable paper
Calibration
Describes whether or not Epson Color Calibration Utility is available.
✓: Available, -: Unavailable
Auto head alignment
Describes whether or not head alignment using Auto (Bi-D) is available.
✓: Available, -: Unavailable
See the following for more information on head alignment.
U “Adjusting print misalignments (Head Alignment)” on page 140
Take-up
Describes the winding direction and the necessity of the tensioner when using auto take-up reel
unit.
The auto take-up reel unit is an optional item.
F: Forward (printed side out), B: Backward (printed side in), Y: Tensioner necessary, N: Tensioner
unnecessary, -: Unavailable
Roll Paper
Premium Glossy Photo Paper (250)
❏
Paper thickness: 0.27 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Glossy Photo Paper (250)
❏
ICC profile
: SC-P20000_Series PremiumGlossyPhotoPaper250.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series PremiumGlossyPhotoPaper250.icc
❏ Supported paper sizes
180
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
✓
✓
✓
Take-up
406 mm/16 inches
610 mm/24 inches
914 mm/36 inches
FN/B
1118 mm/44 inches
1524 mm/60 inches*
* SC-P10000 Series not supported
Premium Semigloss Photo Paper (250)
❏
Paper thickness: 0.27 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Semigloss Photo Paper (250)
❏
ICC profile
: SC-P20000_Series PremiumSemiglossPhotoPaper250.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series PremiumSemiglossPhotoPaper250.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
✓
Take-up
406 mm/16 inches
610 mm/24 inches
914 mm/36 inches
1118 mm/44 inches
1524 mm/60 inches*
* SC-P10000 Series not supported
Premium Semimatte Photo Paper (260)
❏
Paper thickness: 0.27 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Semimatte Photo Paper (260)
❏
ICC profile
: SC-P20000_Series PremiumSemimattePhotoPaper260.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series PremiumSemimattePhotoPaper260.icc
❏ Supported paper sizes
181
FN/B
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
✓
✓
✓
Take-up
406 mm/16 inches
610 mm/24 inches
FN/B
1118 mm/44 inches
Premium Luster Photo Paper (260)
❏
Paper thickness: 0.27 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Luster Photo Paper (260)
❏
ICC profile
: SC-P20000_Series PremiumLusterPhotoPaper260.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series PremiumLusterPhotoPaper260.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
300 mm
Take-up
-
406 mm/16 inches
508 mm/20 inches
✓
✓
✓
610 mm/24 inches
FN/B
1118 mm/44 inches
1524 mm/60 inches*
* SC-P10000 Series not supported
Premium Glossy Photo Paper (170)
❏
Paper thickness: 0.18 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Glossy Photo Paper (170)
❏
ICC profile
: SC-P20000_Series PremiumGlossyPhotoPaper170.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series PremiumGlossyPhotoPaper170.icc
❏ Supported paper sizes
182
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
420 mm/A2
Calibration
Auto head
alignment
✓
✓
Take-up
-
610 mm/24 inches
914 mm/36 inches
✓
FN/BY
1118 mm/44 inches
1524 mm/60 inches*
* SC-P10000 Series not supported
Premium Semigloss Photo Paper (170)
❏
Paper thickness: 0.18 mm
❏
❏
Printer driver settings
: Photo Paper - Premium Semigloss Photo Paper (170)
❏
ICC profile
: SC-P20000_Series PremiumSemiglossPhotoPaper170.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series PremiumSemiglossPhotoPaper170.icc
❏ Supported paper sizes
Size
Borderless
420 mm/A2
Calibration
Auto head
alignment
✓
✓
Take-up
-
610 mm/24 inches
914 mm/36 inches
✓
1118 mm/44 inches
1524 mm/60 inches*
* SC-P10000 Series not supported
Photo Paper Gloss 250
❏
Paper thickness: 0.25 mm
❏
❏
Printer driver settings
: Photo Paper - Photo Paper Gloss 250
❏
ICC profile
: SC-P20000_Series PhotoPaperGloss250.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series PhotoPaperGloss250.icc
❏ Supported paper sizes
183
FN/BY
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
✓
✓
-
Take-up
432 mm/17 inches
610 mm/24 inches
FN/BN
914 mm/36 inches
1118 mm/44 inches
Epson Proofing Paper White Semimatte
❏
Paper thickness: 0.25 mm
❏
❏
Printer driver settings
: Proofing Paper - Epson Proofing Paper White Semimatte
❏
ICC profile
: SC-P20000_Series EpsonProofingPaperWhiteSemimatte.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series EpsonProofingPaperWhiteSemimatte.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
Take-up
329 mm/13 inches
-
432 mm/17 inches
610 mm/24 inches
✓ *1
✓
✓
914 mm/36 inches
FN/BN
1118 mm/44 inches
1524 mm/60 inches*2
*1 Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
*2 SC-P10000 Series not supported
Epson Proofing Paper Commercial
❏
Paper thickness: 0.20 mm
❏
❏
Printer driver settings
: Proofing Paper - Epson Proofing Paper Commercial
❏
ICC profile
: SC-P20000_Series EpsonProofingPaperCommercial.icc
Roll core size (core diameter): 3 inches
: SC-P10000_Series EpsonProofingPaperCommercial.icc
❏ Supported paper sizes
184
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
Take-up
329 mm/13 inches
-
432 mm/17 inches
✓*
610 mm/24 inches
✓
✓
FN/BN
914 mm/36 inches
1118 mm/44 inches
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Singleweight Matte Paper
❏
Paper thickness: 0.15 mm
❏
❏
Printer driver settings
: Matte Paper - Singleweight Matte Paper
❏
ICC profile
: SC-P20000_Series Standard.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series Standard.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
-
Take-up
432 mm/17 inches
610 mm/24 inches
914 mm/36 inches
1118 mm/44 inches
Doubleweight Matte Paper
❏
Paper thickness: 0.21 mm
❏
❏
Printer driver settings
: Matte Paper - Doubleweight Matte Paper
❏
ICC profile
: SC-P20000_Series Standard.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series Standard.icc
❏ Supported paper sizes
185
FN/BY
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
✓
✓
Take-up
610 mm/24 inches
✓
914 mm/36 inches
FN
1118 mm/44 inches
1626 mm/64 inches*
-
* SC-P10000 Series not supported
Enhanced Matte Paper
❏
Paper thickness: 0.25 mm
❏
❏
Printer driver settings
: Matte Paper - Enhanced Matte Paper
❏
ICC profile
: SC-P20000_Series EnhancedMattePaper_MK.icc (when Matte Black is
selected)
Roll core size (core diameter): 3 inches
: SC-P20000_Series EnhancedMattePaper_PK.icc (when Photo Black is
selected)
: SC-P10000_Series EnhancedMattePaper_MK.icc (when Matte Black is
selected)
: SC-P10000_Series EnhancedMattePaper_PK.icc (when Photo Black is
selected)
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
Take-up
432 mm/17 inches
610 mm/24 inches
✓ *1
914 mm/36 inches
FN
1118 mm/44 inches
1626 mm/64 inches*2
-
*1 Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
*2 SC-P10000 Series not supported
Watercolor Paper - Radiant White
❏
Paper thickness: 0.29 mm
❏
❏
Printer driver settings
: Fine Art Paper - Watercolor Paper - Radiant White
Roll core size (core diameter): 3 inches
186
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
❏
: SC-P20000_Series WatercolorPaper-RadiantWhite_MK.icc (when
Matte Black is selected)
ICC profile
: SC-P20000_Series WatercolorPaper-RadiantWhite_PK.icc (when Photo
Black is selected)
: SC-P10000_Series WatercolorPaper-RadiantWhite_MK.icc (when
Matte Black is selected)
: SC-P10000_Series WatercolorPaper-RadiantWhite_PK.icc (when Photo
Black is selected)
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
Take-up
610 mm/24 inches
914 mm/36 inches
✓*
FN
1118 mm/44 inches
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
UltraSmooth Fine Art Paper
❏
Paper thickness: 0.34 mm
❏
❏
Printer driver settings
: Fine Art Paper - UltraSmooth Fine Art Paper
❏
ICC profile
: SC-P20000_Series UltraSmoothFineArtPaper_MK.icc (when Matte
Black is selected)
Roll core size (core diameter): 3 inches
: SC-P20000_Series UltraSmoothFineArtPaper_PK.icc (when Photo
Black is selected)
: SC-P10000_Series UltraSmoothFineArtPaper_MK.icc (when Matte
Black is selected)
: SC-P10000_Series UltraSmoothFineArtPaper_PK.icc (when Photo
Black is selected)
❏ Supported paper sizes
187
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
Auto head
alignment
✓
-
Take-up
432 mm/17 inches
610 mm/24 inches
✓ *1
FN
1118 mm/44 inches
1524 mm/60 inches*2
*1 Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
*2 SC-P10000 Series not supported
Enhanced synthetic paper
❏
Paper thickness: 0.13 mm
❏
❏
Printer driver settings
: Others - Enhanced Synthetic
❏
ICC profile
: SC-P20000_Series Standard.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series Standard.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
Take-up
610 mm/24 inches
✓*
F/B
1118 mm/44 inches
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Enhanced adhesive synthetic paper
❏
Paper thickness: 0.17 mm
❏
❏
Printer driver settings
: Others - Enhanced Adhesive Synthetic Paper
❏
ICC profile
: SC-P20000_Series Standard.icc
Roll core size (core diameter): 2 inches
: SC-P10000_Series Standard.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head
alignment
✓
✓
Take-up
610 mm/24 inches
✓*
F/B
1118 mm/44 inches
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
188
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Cut sheet
Premium Glossy Photo Paper
❏
Paper thickness: 0.27 mm
❏
Printer driver settings
: Photo Paper - EPSON Premium Glossy Photo Paper
❏
ICC profile
: SC-P20000_Series PremiumGlossyPhotoPaper.icc
: SC-P10000_Series PremiumGlossyPhotoPaper.icc
❏ Supported paper sizes
Size
Borderless
Calibration
A3+
✓*
A2
-
Auto head alignment
✓
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Premium Semigloss Photo Paper
❏
Paper thickness: 0.27 mm
❏
Printer driver settings
: Photo Paper - Premium Semigloss Photo Paper
❏
ICC profile
: SC-P20000_Series PremiumSemiglossPhotoPaper.icc
: SC-P10000_Series PremiumSemiglossPhotoPaper.icc
❏ Supported paper sizes
Size
Borderless
Calibration
A3+
✓*
A2
-
✓
Auto head alignment
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Premium Luster Photo Paper
❏
Paper thickness: 0.27 mm
❏
Printer driver settings
: Photo Paper - Premium Luster Photo Paper
❏
ICC profile
: SC-P20000_Series PremiumLusterPhotoPaper.icc
: SC-P10000_Series PremiumLusterPhotoPaper.icc
❏ Supported paper sizes
189
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Size
Borderless
Calibration
A3+
✓*
A2
-
Auto head alignment
✓
✓
EPSON Proofing Paper White Semimatte
❏
Paper thickness: 0.25 mm
❏
Printer driver settings
: Proofing Paper - Epson Proofing Paper White Semimatte
❏
ICC profile
: SC-P20000_Series EpsonProofingPaperWhiteSemimatte.icc
: SC-P10000_Series EpsonProofingPaperWhiteSemimatte.icc
❏ Supported paper sizes
Size
A3+
Borderless
Calibration
✓*
✓
Auto head alignment
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Photo Quality Ink Jet Paper
❏
Paper thickness: 0.12 mm
❏
Printer driver settings
: Matte Paper - Photo Quality Ink Jet Paper
❏
ICC profile
: SC-P20000_Series Standard.icc
: SC-P10000_Series Standard.icc
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head alignment
A4
A3
A3+
✓*
A2
-
-
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Archival Matte Paper
❏
Paper thickness: 0.25 mm
❏
Printer driver settings
: Matte Paper - Archival Matte Paper
190
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
❏
ICC profile
: SC-P20000_Series ArchivalMattePaper_MK.icc (when Matte Black is
selected)
: SC-P20000_Series ArchivalMattePaper_PK .icc (when Photo Black is
selected)
: SC-P10000_Series ArchivalMattePaper_MK.icc (when Matte Black is
selected)
: SC-P10000_Series ArchivalMattePaper_PK.icc (when Photo Black is
selected)
❏ Supported paper sizes
Size
Borderless
Calibration
A3+
✓*
A2
-
✓
Auto head alignment
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Watercolor Paper - Radiant White
❏
Paper thickness: 0.29 mm
❏
Printer driver settings
: Fine Art Paper - Watercolor Paper - Radiant White
❏
ICC profile
: SC-P20000_Series WatercolorPaper-RadiantWhite_MK.icc (when
Matte Black is selected)
: SC-P20000_Series WatercolorPaper-RadiantWhite_PK.icc (when Photo
Black is selected)
: SC-P10000_Series WatercolorPaper-RadiantWhite_MK.icc (when
Matte Black is selected)
: SC-P10000_Series WatercolorPaper-RadiantWhite_PK.icc (when Photo
Black is selected)
❏ Supported paper sizes
Size
A3+
Borderless
Calibration
✓
-
UltraSmooth Fine Art Paper
❏
Paper thickness: 0.46 mm
❏
Printer driver settings
: Fine Art Paper - UltraSmooth Fine Art Paper
191
Auto head alignment
✓
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
❏
ICC profile
: SC-P20000_Series UltraSmoothFineArtPaper_MK.icc (when Matte
Black is selected)
: SC-P20000_Series UltraSmoothFineArtPaper_PK.icc (when Photo
Black is selected)
: SC-P10000_Series UltraSmoothFineArtPaper_MK.icc (when Matte
Black is selected)
: SC-P10000_Series UltraSmoothFineArtPaper_PK.icc (when Photo
Black is selected)
❏ Supported paper sizes
Size
Borderless
Calibration
A3+
✓*
A2
-
✓
Auto head alignment
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Velvet Fine Art Paper
❏
Paper thickness: 0.48 mm
❏
Printer driver settings
: Fine Art Paper - Velvet Fine Art Paper
❏
ICC profile
: SC-P20000_Series VelvetFineArtPaper_MK.icc (when Matte Black is
selected)
: SC-P20000_Series VelvetFineArtPaper_PK.icc (when Photo Black is
selected)
: SC-P10000_Series VelvetFineArtPaper_MK.icc (when Matte Black is
selected)
: SC-P10000_Series VelvetFineArtPaper_PK.icc (when Photo Black is
selected)
❏ Supported paper sizes
Size
Borderless
Calibration
A3+
✓*
A2
-
✓
Auto head alignment
✓
* Borderless printing available, but print quality may decline or borderless printing may not be available due to paper expanding or
contracting.
Enhanced Matte Poster Board
❏
Paper thickness: 1.30 mm
❏
Printer driver settings
: Others - Enhanced Matte Poster Board
192
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
❏
ICC profile
: SC-P20000_Series EnhancedMattePosterBoard_MK.icc (when Matte
Black is selected)
: SC-P20000_Series EnhancedMattePosterBoard_PK.icc (when Photo
Black is selected)
: SC-P10000_Series EnhancedMattePosterBoard_MK.icc (when Matte
Black is selected)
: SC-P10000_Series EnhancedMattePosterBoard_PK.icc (when Photo
Black is selected)
❏ Supported paper sizes
Size
Borderless
Calibration
Auto head alignment
610 mm (24") × 762 mm (30")
-
-
-
762 mm (30") x 1016 mm (40")
Supported Commercially Available Paper
When using commercially available paper, make sure you register the paper information.
U “Before Printing on Commercially Available Paper” on page 195
This printer supports the following paper specifications for non-Epson media.
c Important:
❏ Do not use paper that is wrinkled, scuffed, torn, or dirty.
❏ Although plain paper and recycled paper manufactured by other companies can be loaded and fed in the
printer as long as they meet the following specifications, Epson cannot guarantee the print quality.
❏ Although other paper types manufactured by other companies can be loaded in the printer as long as they
meet the following specifications, Epson cannot guarantee the paper feeding and print quality.
Roll Paper
Roll core size
2 inch and 3 inch
Roll paper outer diameter
170 mm or less
Paper Width
SC-P20000 Series: 254 mm (10 inches) to 1626 mm (64 inches)
SC-P10000 Series: 254 mm (10 inches) to 1,118 mm (44 inches)
Thickness
0.08 mm to 0.50 mm
Paper Weight
SC-P20000 Series: 24 kg
SC-P10000 Series: 17 kg
Cut Sheet/Poster Board
Paper Width
210 mm (A4) to 1118 mm (44 inches)
193
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Paper Length*
279.4 mm (Letter) to 1580 mm (Super B0)
Thickness
0.08 mm to 1.5 mm (0.8 mm to 1.5 mm for poster board)
* Up to 1030 mm for poster board.
Supported paper widths for borderless printing (for roll paper and cut sheets)
254mm/10inch
B2/515 mm
B0/1030 mm
300mm/11.8inch
A1/594mm
Super B0/1118mm/44inch
Super A3/SuperW A3/B/329 mm/
13inch
Super A1/610mm/24inch
1270 mm/50 inch*
B1/728mm
1372 mm/54 inch*
A0/841 mm
1524 mm/60 inch*
406mm/16inch
US C/ 432mm/17inch
Super A0/914mm/36inch
508 mm/20 inch
* SC-P10000 Series not supported
When used with the Epson Color Calibration Utility
Even if the specified conditions are met, you cannot use the following paper types.
❏ Paper that is thin and soft (plain paper and so on)
❏ Paper with an uneven print surface
❏ Paper that is colored or transparent
❏ Paper on which ink blurs or overflows when printing
❏ Paper which bends seriously during loading and printing
When performing color calibration for multiple printers, you can only use cut sheets A3+ size or larger.
For one printer, you can use A3+ size or larger roll paper as well as cut sheets.
194
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Before Printing on Commercially Available Paper
Note:
❏
Be sure to check the paper characteristics (such as if the paper is glossy, the material, and the thickness) in the manual
provided with the paper or contact the dealer of the paper.
❏
Test the print quality with this printer before purchasing a large amount of paper.
When using non-Epson media (Custom Paper), make the paper configuration according to the paper characteristics
before printing. Printing without making settings may cause wrinkles, rubbing, uneven colors, and so on.
Make sure you set the following three items.
Select Reference Paper
The optimum settings for using different types of Epson special media have already been
registered to this printer.
The optimum values for Baryta paper are also registered as non-Epson media.
Refer to the following, and then select the type of paper that is closest to the paper you are
using.
Paper Thickness
❏
Glossy paper*: Photo Paper (including Baryta paper) or Proofing Paper
❏
Thick paper that is not glossy: Matte Paper
❏
Thin, soft paper that is not glossy: Plain Paper
❏
Cotton paper with an uneven surface: Fine Art Paper
❏
Special media such as film, cloth, poster board, and tracing paper: Others
Set the thickness of the paper. Measure the paper or check with your paper seller or the
documentation supplied with the paper for information on thickness.
This allows you to reduce the grainy feeling and scuff marks in printouts, as well as
differences in the print position and color.
Paper Feed Adjust
Optimizes the paper feed when printing. Reduces banding (horizontal stripes) or uneven
colors.
* Check which to select in the manual provided with the paper or contact the dealer of the paper. For thick paper that is glossy, select
Baryta paper in Photo Paper.
Make settings using one of the following methods.
❏ Set Custom Paper Setting from the control panel's Paper menu.
You can make paper settings for all items except for the three mentioned above.
U “From the printer” on page 197
❏ Set in EPSON LFP Remote Panel 2 (software supplied)
You can make the same settings as the control panel's Paper menu from a computer. For details, see the EPSON
LFP Remote Panel 2 help.
❏ Set in the printer driver.
Make settings from the printer driver, and save to a computer.
When Custom Paper is selected in Select Paper Type from the control panel's Paper menu, the control panel's
settings are enabled regardless of the printer driver settings.
U “From the printer driver” on page 197
195
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
When you have finished making settings, print using the saved settings and check the results. If you are not satisfied
with the print results, check the following and set the item according to the problem.
U “The prints are not what you expected” on page 164
c Important:
If you change any items set in the Paper menu, you need to perform Paper Feed Adjust again.
196
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Appendix
From the printer
Notes When Moving or
Transporting the Printer
Buttons that are used in the following settings
This section describes precaution when moving and
transporting the product.
See the Choosing a Place for the Printer section of the
Setup Guide (booklet) in advance to make sure the
location is suitable for installing the printer.
A
Settings when transporting/
storing in an environment of
-10˚C or less
Press the l/r buttons on the control panel to
highlight . and press the Z button.
The Paper menu will be displayed.
B
Press the d/u buttons to select Custom Paper
Setting, and then press the Z button.
C
Press the d/u buttons to select the custom paper
number (1 to 10) that you want to save the
settings to, and then press the Z button.
You need to make internal printer adjustments when
transporting or storing the printer in an environment of
-10˚C or less. See the following to make internal printer
adjustments when transporting or storing the printer in
an environment of -10˚C or less.
Buttons that are used in the following settings
A setting items screen is displayed. If you select a
number to which settings have already been
saved, the setting is overwritten.
Make sure you set the following three items.
- Select Reference Paper
- Paper Thickness
- Paper Feed Adjust
See the following for more information on each setup
item.
U “Custom Paper Setting” on page 123
From the printer driver
❏ Windows
Open the Main screen, and save settings in Custom
Settings from Paper Configuration.
U “Adding a Paper Type ” on page 69
A
❏ Mac OS X
Select Paper Configuration from the list, make
settings, and then save the settings in Presets.
U “Saving to Presets” on page 74
B
Press the d/u buttons to select Transportation/
Storage, and then press the Z button.
C
Press the Z button.
Confirm that the printer is ready and press the
" button.
The Maintenance menu will be displayed.
197
When operations are complete, the power turns
off automatically.
SC-P20000 Series/SC-P10000 Series
User's Guide
Appendix
Notes When Moving the Printer
E
Lower the support bar to the storage position.
F
Unlock the casters.
G
Move the printer.
This section assumes that the product is being moved to
another location on the same floor without traversing
stairs, ramps, or lifts. See the following section for
information on moving the printer between floors or to
another building.
U “Notes on Transporting” on page 198
Caution:
❏ Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to
observe this precaution could result in the
printer falling over, causing accidents.
❏ Do not place your hand into the parts of the
support bar marked with labels. Failure to
observe this precaution could result in your
hand being caught in the mechanism and being
injured.
c Important:
Do not remove the ink cartridges. Failure to observe
this precaution could cause the print head nozzles to
dry out.
Getting Ready
A
Confirm that the printer is off.
B
Disconnect the power cords and all other cables.
C
Place the paper basket in its storage position.
D
Store the sensor for the auto take-up reel unit.
c Important:
Use the casters to move the printer indoors a
short distance over a level floor. They can not
be used for transport.
U “Storing the Cloth” on page 55
Notes on Transporting
U “Storing the Sensor” on page 54
Make the following preparations in advance before
transporting the printer.
❏ Turn off the printer and remove all cables.
❏ Remove any paper.
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Appendix
❏ Remove any optional components if they are
installed.
To remove the optional components, see the
documentation included with each of them, and
then reverse the attachment procedure.
When you move the printer while packaging it, place
your hands at the positions in the illustration, and then
lift.
B
A
D
Furthermore, repack it using the original box and
packing materials to protect it from shock and
vibration.
C
When packing, make sure you install protective
material to secure the print head.
Caution:
❏ The printer is heavy. When you pack or move
the printer, use four or more people when
carrying it.
A
D
❏ When you lift the printer, maintain a natural
posture.
B
C
❏ When you lift the printer, place your hands at
the locations indicated in the following
illustration.
If you lift the printer while holding other
sections, you may be injured. For example, you
may drop the printer or your fingers may be
pinched when lowering the printer.
c Important:
❏ Only hold the required area; otherwise, the
printer may be damaged. Failure to observe this
precaution could damage the printer.
❏ Move and transport the printer with ink
cartridges installed. Do not remove the ink
cartridges; otherwise, the nozzles may be
clogged and make it impossible to print, or ink
may leak.
Notes when reusing the printer
Check the following points before using the printer
again after moving or transporting.
❏ Are the casters locked?
❏ Is the print head clogged?
U “Checking for clogged nozzles” on page 140
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User's Guide
Appendix
System Requirements
Note:
When installing, you must log in as a user with an
computer administrator account (a user belonging to the
Administrators group).
System Requirements of the
Printer Driver
Mac OS X
The following chart shows the system requirements to
install and use the printer driver included with this
printer. For information on supported operating
systems, see the Epson website.
Operating system
Mac OS X v10.6.8 or later
CPU
Core 2 Duo 3.05 GHz or better
Memory
1 GB or more available memory
Windows
Available hard disk
space
32 GB or more
Display resolution
WXGA (1280 x 800) or higher
resolution
Interface
Hi-Speed USB-Compatible with the
USB 2.0 Specification.*1
Operating system
Windows XP
Windows Vista
Windows 7
Windows 8
Windows 8.1
Ethernet 100BASE-TX/
1000BASE-T*2
Windows 10
Windows Server 2003
(10Base-T is not supported)
Windows Server 2008
Windows Server 2008 R2
*1
When using a USB hub (a relay device for
connecting multiple USB devices) during a USB
connection, we recommend making a direct
connection to the computer with the first tier USB
hub. Depending on the USB hub you are using, the
operation of the printer may become unstable. If
this should occur, plug the USB cable directly into
your computer's USB port.
*2
Use a shielded twisted-pair cable (Category 5 or
higher).
Windows Server 2012
CPU
Core 2 Duo 3.05 GHz or better
Memory
1 GB or more available memory
Available hard disk
space
32 GB or more
Interface
Hi-Speed USB-Compatible with the
USB 2.0 Specification.*1
Ethernet 100BASE-TX/
1000BASE-T*2
(10Base-T is not supported)
Display resolution
SVGA (800 x 600) or higher
resolution
*1
When using a USB hub (a relay device for
connecting multiple USB devices) during a USB
connection, we recommend making a direct
connection to the computer with the first tier USB
hub. Depending on the USB hub you are using, the
operation of the printer may become unstable. If
this should occur, plug the USB cable directly into
your computer's USB port.
*2
Use a shielded twisted-pair cable (Category 5 or
higher).
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Appendix
Specifications Table
Printer Specifications
Operating temperature/humidity (optional Hard Disk Unit
not installed)
Printer Specifications
Printing method
On-demand ink jet
Nozzle configura‐
tion
800 nozzles x 10 colors (Cyan, Vivid
Magenta, Yellow, Photo Black,
Matte Black, Dark Gray, Gray, Light
Gray, Light Cyan, Vivid Light
Magenta)
Resolution (maxi‐
mum)
2400 x 1200 dpi
Control code
ESC/P raster (undisclosed
command)
Media feed meth‐
od
Friction feed
Built-in memory
SC-P20000 Series: 1.5 GB
Operating temperature/humidity (optional Hard Disk Unit
installed)
SC-P10000 Series: 1.0 GB
Network Functions
IPv4, IPv6, WSD, SSL
communication, IEEE802.1X
Rated voltage
AC 100 - 240 V
Rated frequency
50/60 Hz
Rated current
5A
Power consumption
In use
Approximately 95 W
Ready mode
Approximately 46 W
Sleep mode
Approximately 2.8 W
Power off
Approximately 0.5 W
Temperature*1
Operating: 10 to 35˚C
Humidity
Dimension
SC-P20000 Series
Storage (before unpacking):
-20 to 60˚C (within 120 hours at
60˚C, a month at 40˚C)
Paper basket closed:
(W) 2415 x (D) 760 x (H)*2 1168 mm
Storage (after unpacking):
-20 to 40˚C (within a month at 40˚C)
Using the paper basket (opened
fully):
(W) 2415 x (D) 976 x (H)*2 1168 mm
Operating: 20 to 80% (without
condensation)
SC-P10000 Series
Storage (before unpacking): 5 to
85% (without condensation)
(W) 1879 x (D) 760 x (H)*2 1168 mm
Paper basket closed:
Storage (after unpacking): 5 to 85%
(without condensation)
Using the paper basket (opened
fully):
(W) 1879 x (D) 976 x (H)*2 1168 mm
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Appendix
Information of EU Declaration of
Conformity
Printer Specifications
Weight*3
SC-P20000 Series
Approx. 171 kg
The full text of the EU declaration of conformity for this
equipment is available at the following internet address.
SC-P10000 Series
Approx. 126 kg
*1 When transporting or storing the printer in an environment
of -10˚C or less, make sure you perform Transportation/
Storage from the Maintenance menu from the control
panel. Failure to observe this precaution could damage the
print head.
U “Maintenance menu” on page 126
http://www.epson.eu/conformity
*2 Value when roll paper cover is open. 1145 mm when closed.
*3 Not including ink cartridges.
Ink Specifications
Type
Special ink cartridges
Pigment ink
Black:
Dark Gray, Light Gray, Gray, Photo
Black, Matte Black
Color:
Cyan, Light Cyan, Vivid Magenta,
Vivid Light Magenta, Yellow
Use by date
See the date printed on the
package (at normal temperature)
Print quality
guarantee expiry
1 year (when installed in printer)
Storage
temperature
Uninstalled/Installed in printer:
-20 to 40˚C (within 4 days at -20˚C, a
month at 40˚C)
Transporting:
-20 to 60˚C (within 4 days at -20˚C, a
month at 40˚C, 72 hours at 60˚C)
Cartridge
dimensions
700 ml:
(W) 40 x (D) 305 x (H) 110 mm
350 ml:
(W) 40 x (D) 200 x (H) 110 mm
c Important:
❏ We recommend that you remove and shake the
installed ink cartridges once every three months
to ensure print quality.
❏ Do not refill the ink.
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Where To Get Help
Where To Get Help
Contacting Epson
Support
Technical Support Web
Site
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson’s Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
Epson support will be able to help you much more
quickly if you give them the following information:
http://support.epson.net/
❏ Product serial number
(The serial number label is usually on the back of the
product.)
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
❏ Product model
Then, select the support section of your local Epson
Web site.
❏ Product software version
(Click About, Version Info, or similar button in
the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product
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User's Guide
Where To Get Help
Help for Users in North America
Help for Users in Europe
Epson provides the technical support services listed
below.
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Internet Support
Help for Users in Australia
Visit Epson's support website at http://epson.com/
support and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Epson Australia wishes to provide you with a high level
of customer service. In addition to your product
documentation, we provide the following sources for
obtaining information:
Speak to a Support Representative
Your Dealer
Dial: (562) 276‐1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Before you call Epson for support, please have the
following information ready:
Internet URL
http://www.epson.com.au
❏ Product name
Access the Epson Australia World Wide Web pages.
Worth taking your modem here for the occasional surf!
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
❏ Computer configuration
Epson Helpdesk
❏ Description of the problem
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
The Helpdesk numbers are:
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
204
Phone:
1300 361 054
Fax:
(02) 8899 3789
SC-P20000 Series/SC-P10000 Series
User's Guide
Where To Get Help
❏ Sales enquiries and product information
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Help for Users in Singapore
Contacts for information, support, and services are:
Sources of information, support, and services available
from Epson Singapore are:
Epson Hotline (Phone):
84-8-823-9239
Service Center:
80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
World Wide Web
(http://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
Help for Users in Indonesia
Contacts for information, support, and services are:
Epson HelpDesk
(Phone: (65) 6586 3111)
World Wide Web
(http://www.epson.co.id)
Our HelpDesk team can help you with the following
over the phone:
❏ Information on product specifications, drivers for
download
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
❏ Enquiries on repair service and warranty
Epson Hotline
❏ Sales enquiries and product information
Help for Users in Thailand
❏ Technical support
Phone
(62) 21-572 4350
Contacts for information, support, and services are:
Fax
World Wide Web
(http://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
(62) 21-572 4357
Epson Service Center
Jakarta
Epson Hotline
(Phone: (66) 2685 -9899)
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Our Hotline team can help you with the following over
the phone:
205
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User's Guide
Where To Get Help
Bandung
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Phone/Fax: (62) 22-7303766
Surabaya
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta
Medan
Makassar
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Help for Users in Malaysia
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Contacts for information, support, and services are:
Phone: (62) 274-565478
World Wide Web
(http://www.epson.com.my)
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
❏ Information on product specifications, drivers for
download
Phone/Fax: (62) 61-4516173
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: (62)411-350147/411-350148
Phone:
603-56288288
Fax:
603-56288388/399
Help for Users in Hong Kong
Epson Helpdesk
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
Internet Home Page
❏ Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone:
603-56288333
Epson Hong Kong has established a local home page in
both Chinese and English on the Internet to provide
users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
Help for Users in India
❏ Latest versions of Epson product drivers
Contacts for information, support, and services are:
Users can access our World Wide Web home page at:
http://www.epson.com.hk
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User's Guide
Where To Get Help
World Wide Web
(http://www.epson.co.in)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone:
080-30515000
Fax:
30515005
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web
(http://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Enquiries are available.
Epson India Regional Offices:
Location
Telephone
number
Fax number
Mumbai
022-28261515 /
16/17
022-28257287
Our Hotline team can help you with the following over
the phone:
Delhi
011-30615000
011-30615005
❏ Sales enquiries and product information
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /
30286001
/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
Toll-Free No. 1800-1069-EPSON(37766)
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Helpline
For Service, Product info or to order a cartridge 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM
- 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
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User's Guide
Software License Terms
Software License Terms
OPEN SOURCE SOFTWARE LICENSE
1) This printer product includes open source software programs listed in Section 5) according to the license terms of
each open source software program.
2) We provide the source code of the GPL Programs, LGPL Programs, Apache License Program and ncftp license
Program (each is defined in Section 5) until five (5) years after the discontinuation of same model of this printer
product. If you desire to receive the source code above, please see the “Contacting Epson Support” in the User’s Guide,
and contact the customer support of your region. You shall comply with the license terms of each open source software
program.
3) The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open
source software program for more details, which are described on \Manual\Data\oss.pdf in the Printer Software
Disc.
4) The license terms of each open source software program are described on \Manual\Data\oss.pdf in the Printer
Software Disc.
5) The list of open source software programs which this printer product includes are as follows.
GNU GPL
This printer product includes the open source software programs which apply the GNU General Public License
Version 2 or later version (“GPL Programs”).
The list of GPL Programs:
linux-2.6.35-arm1-epson12
busybox-1.17.4
ethtool-2.6.35
e2fsprogs-1.41.14
scrub-2.4
smartmontools-5.40
WPA Supplicant 0.7.3
GNU Lesser GPL
This printer product includes the open source software programs which apply the GNU Lesser General Public
License Version 2 or later version (“Lesser GPL Programs”).
The list of LGPL Programs:
uclibc-0.9.32
libusb-1.0.8
libiConv-1.14
Apache License
This printer product includes the open source software program “Bonjour” which apply the Apache License
Version2.0 (“Apache License Program”).
Bonjour License
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User's Guide
Software License Terms
This printer product includes the open source software program “Bonjour” which applies the terms and
conditions provided by owner of the copyright to the “Bonjour”.
Net-SNMP license
This printer product includes the open source software program “Net-SNMP” which applies the terms and
conditions provided by owner of the copyright to the “Net-SNMP”.
BSD License (Berkeley Software Distribution License)
This printer product includes the open source software program which apply the Berkeley Software
Distribution License (“BSD Program”).
The list of BSD Licence Programs:
busybox-1.17.4
WPA Supplicant 0.7.3
Sun RPC License
This printer product includes the open source software program “busybox-1.17.4” which apply the Sun RPC
License (“Sun RPC Program”).
ncftp license
This printer product includes the open source software program “ncftp-3.2.4” which applies the terms and
conditions provided by owner of the copyright to the “ncftp”.
e2fsprogs license
This printer product includes the open source software program “e2fsprogs-1.41.14” which applies the terms
and conditions provided by owner of the copyright to the “e2fsprogs”.
MIT license
This printer product includes the open source software program “jQuery v1.8.2” which apply the MIT License.
Bonjour
This printer product includes the open source software programs which apply the Apple Public Source License
Version1.2 or its latest version ("Bonjour Programs").
We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its
latest version until five (5) years after the discontinuation of same model of this printer product. If you desire to receive
the source code of the Bonjour Programs, please see the "Contacting Customer Support" in Appendix or Printing
Guide of this User's Guide, and contact the customer support of your region.
You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License
Version1.2 or its latest version.
These Bonjour Programs are WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The Apple Public Source License Version1.2 is as follows. You also can see the Apple Public Source License Version1.2
at http://www.opensource.apple.com/apsl/.
APPLE PUBLIC SOURCE LICENSE
Version 2.0 - August 6, 2003
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User's Guide
Software License Terms
1. General; Definitions. This License applies to any program or other work which Apple Computer, Inc. ("Apple")
makes publicly available and which contains a notice placed by Apple identifying such program or work as "Original
Code" and stating that it is subject to the terms of this Apple Public Source License version 2.0 ("License"). As used in
this License:
1.1 "Applicable Patent Rights" mean: (a) in the case where Apple is the grantor of rights, (i) claims of patents that are
now or hereafter acquired, owned by or assigned to Apple and (ii) that cover subject matter contained in the Original
Code, but only to the extent necessary to use, reproduce and/or distribute the Original Code without infringement;
and (b) in the case where You are the grantor of rights, (i) claims of patents that are now or hereafter acquired, owned
by or assigned to You and (ii) that cover subject matter in Your Modifications, taken alone or in combination with
Original Code.
1.2 "Contributor" means any person or entity that creates or contributes to the creation of Modifications.
1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any
Modifications, and/or any respective portions thereof.
1.4 "Externally Deploy" means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or
indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to
provide a service, including but not limited to delivery of content, through electronic communication with a client
other than You.
1.5 "Larger Work" means a work which combines Covered Code or portions thereof with code not governed by the
terms of this License.
1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the
Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/
or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or
deletion from the contents of a file containing Covered Code; and/or (b) any new file or other representation of
computer program statements that contains any part of Covered Code.
1.7 "Original Code" means (a) the Source Code of a program or other work as originally made available by Apple under
this License, including the Source Code of any updates or upgrades to such programs or works made available by
Apple under this License, and that has been expressly identified by Apple as such in the header file(s) of such work; and
(b) the object code compiled from such Source Code and originally made available by Apple under this License
1.8 "Source Code" means the human readable form of a program or other work that is suitable for making
modifications to it, including all modules it contains, plus any associated interface definition files, scripts used to
control compilation and installation of an executable (object code).
1.9 "You" or "Your" means an individual or a legal entity exercising rights under this License. For legal entities, "You" or
"Your" includes any entity which controls, is controlled by, or is under common control with, You, where "control"
means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or
otherwise, or (b) ownership of fifty percent (50%) or more of the outstanding shares or beneficial ownership of such
entity.
2. Permitted Uses; Conditions & Restrictions. Subject to the terms and conditions of this License, Apple hereby grants
You, effective on the date You accept this License and download the Original Code, a world-wide, royalty-free,
non-exclusive license, to the extent of Apple's Applicable Patent Rights and copyrights covering the Original Code, to
do the following:
2.1 Unmodified Code. You may use, reproduce, display, perform, internally distribute within Your organization, and
Externally Deploy verbatim, unmodified copies of the Original Code, for commercial or non-commercial purposes,
provided that in each instance:
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(a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and
disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to
this License; and
(b) You must include a copy of this License with every copy of Source Code of Covered Code and documentation You
distribute or Externally Deploy, and You may not offer or impose any terms on such Source Code that alter or restrict
this License or the recipients' rights hereunder, except as permitted under Section 6.
2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally distribute within
Your organization, and Externally Deploy Your Modifications and Covered Code, for commercial or
non-commercial purposes, provided that in each instance You also meet all of these conditions:
(a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered Code;
(b) You must duplicate, to the extent it does not already exist, the notice in Exhibit A in each file of the Source Code of
all Your Modifications, and cause the modified files to carry prominent notices stating that You changed the files and
the date of any change; and
(c) If You Externally Deploy Your Modifications, You must make Source Code of all Your Externally Deployed
Modifications either available to those to whom You have Externally Deployed Your Modifications, or publicly
available. Source Code of Your Externally Deployed Modifications must be released under the terms set forth in this
License, including the license grants set forth in Section 3 below, for as long as you Externally Deploy the Covered Code
or twelve (12) months from the date of initial External Deployment, whichever is longer. You should preferably
distribute the Source Code of Your Externally Deployed Modifications electronically (e.g. download from a web
site).
2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or
Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as
in related documentation, stating that Source Code of the Covered Code is available under the terms of this License
with information on how and where to obtain such Source Code.
2.4 Third Party Rights. You expressly acknowledge and agree that although Apple and each Contributor grants the
licenses to their respective portions of the Covered Code set forth herein, no assurances are provided by Apple or any
Contributor that the Covered Code does not infringe the patent or other intellectual property rights of any other
entity. Apple and each Contributor disclaim any liability to You for claims brought by any other entity based on
infringement of intellectual property rights or otherwise. As a condition to exercising the rights and licenses granted
hereunder, You hereby assume sole responsibility to secure any other intellectual property rights needed, if any. For
example, if a third party patent license is required to allow You to distribute the Covered Code, it is Your responsibility
to acquire that license before distributing the Covered Code.
3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby
grant to any person or entity receiving or distributing Covered Code under this License a non-exclusive, royalty-free,
perpetual, irrevocable license, under Your Applicable Patent Rights and other intellectual property rights (other than
patent) owned or controlled by You, to use, reproduce, display, perform, modify, sublicense, distribute and Externally
Deploy Your Modifications of the same scope and extent as Apple's licenses under Sections 2.1 and 2.2 above.
4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the
terms of this License and distribute the Larger Work as a single product. In each such instance, You must make sure the
requirements of this License are fulfilled for the Covered Code or any portion thereof.
5. Limitations on Patent License. Except as expressly stated in Section 2, no other patent rights, express or implied, are
granted by Apple herein. Modifications and/or Larger Works may require additional patent licenses from Apple
which Apple may grant in its sole discretion.
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6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability
obligations and/or other rights consistent with the scope of the license granted herein ("Additional Terms") to one or
more recipients of Covered Code. However, You may do so only on Your own behalf and as Your sole responsibility,
and not on behalf of Apple or any Contributor. You must obtain the recipient's agreement that any such Additional
Terms are offered by You alone, and You hereby agree to indemnify, defend and hold Apple and every Contributor
harmless for any liability incurred by or claims asserted against Apple or such Contributor by reason of any such
Additional Terms.
7. Versions of the License. Apple may publish revised and/or new versions of this License from time to time. Each
version will be given a distinguishing version number. Once Original Code has been published under a particular
version of this License, You may continue to use it under the terms of that version. You may also choose to use such
Original Code under the terms of any subsequent version of this License published by Apple. No one other than Apple
has the right to modify the terms applicable to Covered Code created under this License.
8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not
fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be
incomplete or contain inaccuracies. You expressly acknowledge and agree that use of the Covered Code, or any
portion thereof, is at Your sole and entire risk. THE COVERED CODE IS PROVIDED "AS IS" AND WITHOUT
WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND APPLE AND APPLE'S LICENSOR(S)
(COLLECTIVELY REFERRED TO AS "APPLE" FOR THE PURPOSES OF SECTIONS 8 AND 9) AND ALL
CONTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF
ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. APPLE AND
EACH CONTRIBUTOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF
THE COVERED CODE, THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR
REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE, AN APPLE AUTHORIZED REPRESENTATIVE OR
ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that the Covered Code is not intended
for use in the operation of nuclear facilities, aircraft navigation, communication systems, or air traffic control
machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or
environmental damage.
9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL APPLE
OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE
COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A THEORY OF CONTRACT,
WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE, EVEN IF APPLE
OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS
DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to You for all damages (other
than as may be required by applicable law) under this License exceed the amount of fifty dollars ($50.00).
10. Trademarks. This License does not grant any rights to use the trademarks or trade names "Apple", "Apple
Computer", "Mac", "Mac OS", "QuickTime", "QuickTime Streaming Server" or any other trademarks, service marks,
logos or trade names belonging to Apple (collectively "Apple Marks") or to any trademark, service mark, logo or trade
name belonging to any Contributor. You agree not to use any Apple Marks in or as part of the name of products
derived from the Original Code or to endorse or promote products derived from the Original Code other than as
expressly permitted by and in strict compliance at all times with Apple's third party trademark usage guidelines which
are posted at http://www.apple.com/legal/guidelinesfor3rdparties.html.
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11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest
in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original
Code and any Modifications made by or on behalf of Apple ("Apple Modifications"), and such Apple Modifications
will not be automatically subject to this License. Apple may, at its sole discretion, choose to license such Apple
Modifications under this License, or on different terms from those contained in this License or may choose not to
license them at all.
12. Termination.
12.1 Termination. This License and the rights granted hereunder will terminate:
(a) automatically without notice from Apple if You fail to comply with any term(s) of this License and fail to cure such
breach within 30 days of becoming aware of such breach;
(b) immediately in the event of the circumstances described in Section 13.5(b); or
(c) automatically without notice from Apple if You, at any time during the term of this License, commence an action
for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement
against You in that instance.
12.2 Effect of Termination. Upon termination, You agree to immediately stop any further use, reproduction,
modification, sublicensing and distribution of the Covered Code. All sublicenses to the Covered Code which have
been properly granted prior to termination shall survive any termination of this License. Provisions which, by their
nature, should remain in effect beyond the termination of this License shall survive, including but not limited to
Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of
any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will
be without prejudice to any other right or remedy of any party.
13. Miscellaneous.
13.1 Government End Users. The Covered Code is a "commercial item" as defined in FAR 2.101. Government software
and technical data rights in the Covered Code include only those rights customarily provided to the public as defined
in this License. This customary commercial license in technical data and software is provided in accordance with FAR
12.211 (Technical Data) and 12.212 (Computer Software) and, for Department of Defense purchases, DFAR
252.227-7015 (Technical Data -- Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or
Computer Software Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only
those rights set forth herein.
13.2 Relationship of Parties. This License will not be construed as creating an agency, partnership, joint venture or any
other form of legal association between or among You, Apple or any Contributor, and You will not represent to the
contrary, whether expressly, by implication, appearance or otherwise.
13.3 Independent Development. Nothing in this License will impair Apple's right to acquire, license, develop, have
others develop for it, market and/or distribute technology or products that perform the same or similar functions as, or
otherwise compete with, Modifications, Larger Works, technology or products that You may develop, produce,
market or distribute.
13.4 Waiver; Construction. Failure by Apple or any Contributor to enforce any provision of this License will not be
deemed a waiver of future enforcement of that or any other provision. Any law or regulation which provides that the
language of a contract shall be construed against the drafter will not apply to this License.
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13.5 Severability. (a) If for any reason a court of competent jurisdiction finds any provision of this License, or portion
thereof, to be unenforceable, that provision of the License will be enforced to the maximum extent permissible so as to
effect the economic benefits and intent of the parties, and the remainder of this License will continue in full force and
effect. (b) Notwithstanding the foregoing, if applicable law prohibits or restricts You from fully and/or specifically
complying with Sections 2 and/or 3 or prevents the enforceability of either of those Sections, this License will
immediately terminate and You must immediately discontinue any use of the Covered Code and destroy all copies of it
that are in your possession or control.
13.6 Dispute Resolution. Any litigation or other dispute resolution between You and Apple relating to this License
shall take place in the Northern District of California, and You and Apple hereby consent to the personal jurisdiction
of, and venue in, the state and federal courts within that District with respect to this License. The application of the
United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect
to the subject matter hereof. This License shall be governed by the laws of the United States and the State of California,
except that body of California law concerning conflicts of law.
Where You are located in the province of Quebec, Canada, the following clause applies: The parties hereby confirm
that they have requested that this License and all related documents be drafted in English.
Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais.
EXHIBIT A.
"Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved.
This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple
Public Source License Version 2.0 (the 'License'). You may not use this file except in compliance with the License.
Please obtain a copy of the License at http://www.opensource.apple.com/apsl/ and read it before using this file.
The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH
WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT. Please see the
License for the specific language governing rights and limitations under the License."
Other Software Licenses
Info-ZIP copyright and license
This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document should be available at
ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at http://www.info-zip.org/pub/infozip/
license.html.
Copyright © 1990-2007 Info-ZIP. All rights reserved.
For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz,
David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith
Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.
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Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it
and redistribute it freely, subject to the above disclaimer and the following restrictions:
1.
Redistributions of source code (in whole or in part) must retain the above copyright notice, definition,
disclaimer, and this list of conditions.
2.
Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright
notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided
with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary
(including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as
long as the normal SFX banner has not been removed from the binary or disabled.
3.
Altered versions--including, but not limited to, ports to new operating systems, existing ports with new
graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library
versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the
original source or, if binaries, compiled from the original source. Such altered versions also must not be
misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered versions with
the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further
prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or the Info-ZIP URL(s),
such as to imply Info-ZIP will provide support for the altered versions.
4.
Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,”
“Pocket Zip,” and “MacZip” for its own source and binary releases.
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