Dell Canvas 27 - Quick Resource Locator

Dell Canvas 27
User’s Guide
Model: Dell Canvas 27
Regulatory model: Z01C
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2017 – 08 Rev. X06
Contents
About Your Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . 8
Dell Canvas 27 Specifications . . . . . . . . . . . . . . . . . . . . . . 11
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . 24
Setting Up the Dell Canvas 27 . . . . . . . . . . . . . . . . . . . 25
Removing the IO cover . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting Your Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . 26
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stand (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
VESA wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . . 31
Operating the Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . 32
Turning on the Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . . 32
Using the On Screen Display (OSD) button . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . 34
Display, Pen, and Touch Settings . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . 53
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . 54
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Contents │ 3
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 55
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Up Your Dell Canvas 27 . . . . . . . . . . . . . . . . . . . . . 56
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 58
4 │ Contents
About Your Dell Canvas 27
Package Contents
Your Dell Canvas 27 ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your Dell Canvas 27.
Some features or media may not be available in certain countries.
Dell Canvas 27
Power cable
Power adapter
mini HDMI to HDMI cable
USB cable (Type-C to Type-C)
USB cable (Type-C to Type-A)
About Your Dell Canvas 27 │ 5
mini DP to DP cable
mini DP to mini DP cable
Canvas Pen
Nib holder
Dial totem
Cleaning cloth
•Quick Start Guide
•Safety,Environmental,and Regulatory
Information
•Factory Calibration Report
6 │ About Your Dell Canvas 27
Product Features
The Dell Canvas 27 features include:
• Thin film transistor (TFT), liquid crystal display (LCD), and LED backlight.
• 68.47 cm (27-inch) active area display (measured diagonally) 2560 x 1440 (16:9 aspect
ratio) resolution, plus full-screen support for lower resolutions.
• mini HDMI, USB Type-C and mini DP connector ports.
• Optional Video Electronics Standards Association (VESA) mounting bracket and Stand.
• Plug-and-play when paired with a host system powered by the Windows 10 Creators
(Version 1703) or higher update.
• Optimize eye comfort with a flicker-free screen.
• The possible long-term effects of blue light emission from the display may cause
damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is
designed to reduce the amount of blue light emitted from the display to optimize eye
comfort. Select “ComfortView” preset mode by OSD menu to enable this feature.
• On-Screen Display (OSD) touch adjustments for easy set-up and screen optimization.
• Asset management capability.
• Energy Gauge shows the energy level being consumed by the Dell Canvas 27 in real
time.
• 0.5 W standby power when in sleep mode.
About Your Dell Canvas 27 │ 7
Identifying Parts and Controls
Front view
Label
1
Description
Touchscreen button
NOTE: The Touchscreen button is set to ‘ON’ by default. You can use the
Touchscreen button to turn off the functionality.
2
OSD (On Screen Display) button (For more information, see Operating the Dell
Canvas 27)
Power on/off button (with LED indicator)
3
8 │ About Your Dell Canvas 27
Back View
Label Description
Use
1
Kickstand
Provides support to the Dell Canvas screen
to place it in a fixed position.
2
Regulatory label
Lists the regulatory approvals.
3
Barcode, serial number, and service
tag label
Refer to this label if you need to contact Dell
for technical support.
4
DC power connector
To connect the Dell Canvas 27 power cable.
5
mini HDMI connector
When a mini HDMI cable is connected it can
only be used as a monitor.
6
mini DP connector
When a mini DP cable is connected it can
only be used as a monitor.
7
USB Type-C host system
connectivity
• When a Type-C to Type-C cable is
connected from the Dell Canvas to the
host computer, it supports USB 3.0 for
data and DP for video if host system
supports DP Alt mode.
• In this case (Connect C to A cable) - the
user may need either Label 5 (HDMI) or
Label 6 (DP) video signal for full function
support.
NOTE: Remove the port cover to connect your cables. Replace the port cover once
all cables are connected.
About Your Dell Canvas 27 │ 9
Side View
Label
Description
Use
1
Audio Jack
(3.5 mm)
2
USB 3.0 Type-C
downstream port
3
USB 3.0 Type-A
downstream ports
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing damage
or loss.
Can be used in these two examples:
a. The downstream port USB connector supports USB and
charging (BC 1.2) function.
b. When using downstream port USB connector then must
connect the USB cable from upstream Type-C port to host
system. (USB cable can be Type-C to Type-C or Type-C to
Type-A cable.)
NOTE: If a user is connecting a phone or tablet to the downstream ports, then they
need to use the cable that came with their device to make the connection.
10 │ About Your Dell Canvas 27
Dell Canvas 27 Specifications
Panel Specifications
Screen type
Active matrix - TFT LCD
Panel Type
In-plane switching Technology
Aspect ratio
16:9
Viewable image dimensions
Diagonal
68.47 cm (27 inches)
Active Area
Horizontal
598.74 mm (23.57 inches)
Vertical
337.66 mm (13.29 inches)
Area
202170.5 mm2 (313.36 inches2)
Pixel pitch
0.2331 mm x 0.2331 mm
Viewing angle
Horizontal
Vertical
Brightness
178° (typical)
178° (typical)
270 cd/m² (typical)
Contrast ratio
1000 to 1 (typical)
Dynamic contrast ratio
8,000,000:1
Backlight
White LED, EDGELIGHT system
Response Time
14 ms typical (G to G)
Color depth
1.07 Billion colors, 10 Bit
Color gamut
AdobeRGB
sRGB
Rec709
DCI-P3
109% CIE1931
124% CIE1976
Host connectivity
•1 x USB Type-C upstream port (support DP Alt mode)
•1 x mDP
•1 x mini HDMI
Downstream connectivity
•1 x Audio jack
•1 x USB 3.0 Type-C downstream port
•2 x USB 3.0 Type-A downstream port
Cable management
Yes
About Your Dell Canvas 27 │ 11
EMR pen
Technology
Electro-magnetic Resonance
Active Area
1 mm larger than Display AA on each side
Resolution
0.01 mm (2540 ppi)
Coordinate Accuracy
±0.4 mm (see Note 1 and 2)
Coordinate Deviation When Tilting
±0.3 mm (tilted ±50°from vertical) (see Note 3)
Pen
Detectable Pen tilt
up to 50°from vertical
Detectable Height
4 to 10 mm above the sensor film (see Note 1)
Position Report Rate
133 pps
Pressure Resolution
1024 levels @ full scale (Note 4)
Note 1: The Pen Digitizer Unit and pen only, at ordinary temperature.
Note 2: The pen held vertically at 7 mm high from sensor film.
Note 3: The pen held in the center of the active area.
Note 4: UP pen only.
Touch
Type
Projected Capacitive System
Panel Diagonal
27 inch
Active Area
Horizontal
598.74 mm (23.57 inches)
Vertical
337.66 mm (13.29 inches)
Area
202170.5 mm2 (313.36 inches2)
Input Method
Dell Canvas pen, bare finger and totem
Touch point
20 touch-points
Touch response time
35 ms
Touch method
Single and multi finger
Operating system
Windows 10 Creators Update
12 │ About Your Dell Canvas 27
OS Compatibility
OS
Canvas Hardware
Canvas Software Support
Fully
validated
and
Windows 10 Creators
Fully validated and
supported, but not WHQL
Fully supported
supported
Update
submitted
Tech Support
Windows 10 - Pre
Validated, but not WHQL
provided, will
Not validated
submitted
recommend latest
Creators Update
Win 10
Validated, but not WHQL
Windows 8 (all flavors)
Not validated
No Tech Support
submitted
Validated, but not WHQL
Windows 7 (all flavors)
Not validated
No Tech Support
submitted
Linux / Ubuntu /
Not validated
Not validated
No Tech Support
CentOS
NOTE: Windows Hardware Quality Labs testing or WHQL Testing is Microsoft’s
testing process which involves running a series of tests on third-party hardware or
software, and then submitting the log files from these tests to Microsoft for review.
About Your Dell Canvas 27 │ 13
Specification of Bluetooth module
BlueSlim2
Main Chipset: BlueCore® CSR8510A10
Operating Frequency
(Transmit)
2402-2480 MHz
Operating Frequency
(Receive)
2402-2480 MHz
Basic Data Rate: 1Mbps (GFSK)
Type of Modulation
Enhanced Data Rate: 2Mbps (DQPSK); 3Mbps (8-DPSK)
Bluetooth Low Energy: 1Mbps (GFSK)
Basic Data Rate: 1MHz
Channel Spacing
Enhanced Data Rate: 1MHz
Bluetooth Low Energy: 2MHz
Basic Data Rate: 2.81 dBm
RF Output Power (EIRP)
Enhanced Data Rate: 0.58 dBm
Bluetooth Low Energy: 3.16 dBm
Basic Data Rate: 1 MHz
Bandwidth
Enhanced Data Rate: 1.3 MHz
Bluetooth Low Energy: 1 MHz
Emission Designation
Class2
Basic Data Rate: F1D
Emission Class
Enhanced Data Rate: G1D
Bluetooth Low Energy: F1D
Basic Data Rate: 79 Channels
Number of Channel
Enhanced Data Rate: 79 Channels
Bluetooth Low Energy: 40 Channels
Spurious Emission Transmitter -43.57 dBm
Spurious Emission Receiver
-56.35 dBm
Antenna Gain
-4.51 (dBi)
Antenna Polarization
Y
Made In Country
Taiwan
The product contains BlueSlim board, National Telecommunications Administration approved
code is 202789-17-02265.
14 │ About Your Dell Canvas 27
Resolution Specifications
Horizontal scan range
30 kHz to 88 kHz
Vertical scan range
50 Hz to 75 Hz
Maximum preset resolution
2560 x 1440 at 60 Hz
Video display capabilities
(Type-C DP Alt mode, mini DP &
mini HDMI playback)
480p, 576p, 720p, 1080i, 1080p
Preset Display Modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400
31.5
70.0
28.3
-/+
VESA, 640 x 480
31.5
60.0
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.0
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1600 x 1200
75.0
60.0
162.0
+/+
VESA, 1920 x 1080
67.5
60.0
148.5
+/+
VESA, 2048 x 1080
26.27
24
58.22
+/-
VESA, 2048 x 1080
66.58
60
147.16
+/-
VESA, 2560 x 1440
88.8
60.0
241.5
+/-
NOTE: Recommend that extended desktop should be used for best results.
Generally, the computer should automatically select the best resolution. In clone mode,
resolution differences may result in some distortion.
About Your Dell Canvas 27 │ 15
Electrical Specifications
Video input signals
Digital video signal for each differential line
Per differential line at 100 ohm impedance
mini HDMI/mini DP/USB Type-C signal input support
AC/DC adapter:
Input voltage/ frequency/
current
Output voltage/current
Inrush current
100-240V AC / 50 or 60 Hz ± 3 Hz / 1.8A (maximum)
Brand
Dell
Manufacturer
Delta
Model
DA130PM130
Dell
Chicony
HA130PM130
Output: 19.5V DC / 6.67 A (130 W Max.)
115/230V: 140 A (Max.) with Chroma 61504 or other 3KV
AC source for test.
Physical Characteristics
Connector type
•mini HDMI connector
•mini DP connector
•Audio jack
•USB 3.0 Type-C downstream port
•USB 3.0 and DP Type-C upstream port
•USB 3.0 Type-A downstream port
Signal cable type (in-box)
mini DP to DP, 2.5 M cable
mini DP to mini DP, 2.5 M cable
Mini HDMI to HDMI, 2.5 M cable
USB Type-C to Type-C 1 M cable
USB Type-C to Type-A 2.5 M cable
Dimensions
Height
792.0 mm (31.18 inches)
Width
446.26 mm (17.57 inches)
Depth
24.5 mm (0.96 inches)
Weight
Weight with packaging
Middle frame gloss
13.8 kg (30.42 lb)
4~6 GU
16 │ About Your Dell Canvas 27
Environmental Characteristics
Compliant Standards
RoHS Compliant
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Altitude
Operating
Non-operating
Thermal dissipation
yes
0 °C to 40 °C (32 °F to 104 °F)
–20 °C to 60 °C (–4 °F to 140 °F)
10% to 80% (non-condensing)
5% to 90% (non-condensing)
5,000 m (16,404 ft) (maximum)
12,192 m (40,000 ft) (maximum)
168.9 BTU/hour (maximum)
163.8 BTU/hour (typical)
About Your Dell Canvas 27 │ 17
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the Dell
Canvas 27 can automatically reduce its power consumption when not in use. This is referred
to as power save mode*. If the computer detects input from the keyboard, mouse, or other
input devices, the Dell Canvas 27 automatically resumes functioning. The following table
shows the power consumption and signaling of this automatic power saving feature.
VESA
Horizontal
Vertical Video Power Indicator Power Consumption
Modes
Normal
operation
Active-off
mode
Sync
Active
Sync
Active
Active White
Inactive
Inactive
Off
White
49.5 W (maximum)**
48 W (typical)
Less than 0.5 W
Switch off
-
-
-
(Glowing)
Off
Less than 0.5 W
The OSD operates only in the normal operation mode. If you press any button in the activeoff mode, the following message is displayed:
*Zero power consumption in OFF mode can only be achieved by disconnecting
the DC main cable from the Dell Canvas 27.
**Maximum power consumption with maximum luminance.
Activate the computer and the Dell Canvas 27 to gain access to the OSD.
18 │ About Your Dell Canvas 27
Pin Assignments
mini DP connector
Pin number
20-pin side of the connected signal cable
1
GND
2
Hot Plug Detect
3
ML3 (n)
4
CONFIG1
5
ML3 (p)
6
CONFIG2
7
GND
8
GND
9
ML2 (n)
10
ML0 (n)
11
ML2 (p)
12
ML0 (p)
13
GND
14
GND
15
ML1 (n)
16
AUX (p)
17
ML1 (p)
18
AUX (n)
19
GND
20
DP_PWR
About Your Dell Canvas 27 │ 19
mini HDMI connector
Pin number
19-pin side of the connected signal cable
1
TMDS Data2 Shield
2
TMDS Data 2+
3
TMDS Data 2-
4
TMDS Data 1 Shield
5
TMDS Data 1+
6
TMDS Data 1-
7
TMDS Data 0 Shield
8
TMDS Data 0+
9
TMDS Data 0-
10
TMDS Clock Shield
11
TMDS Clock+
12
TMDS Clock-
13
DDC/CEC Ground
14
CEC
15
SCL
16
SDA
17
Reserved
18
+5 V Power
19
Hot Plug Detect
20 │ About Your Dell Canvas 27
USB 3.0 Type-C Connector (1 x downstream and 1 x upstream)
Pin
Signal Assignment
Pin
Signal Assignment
A1
GND
B12
GND
A2
TX1+
B11
RX1+
A3
TX1-
B10
RX1-
A4
VBUS
B9
VBUS
A5
CC
B8
SBU2
A6
D+
B7
D-
A7
D-
B6
D+
A8
SBU1
B5
VCONN
A9
VBUS
B4
VBUS
A10
RX2-
B3
TX2-
A11
RX2+
B2
TX2+
A12
GND
B1
GND
About Your Dell Canvas 27 │ 21
USB 3.0 Type-A downstream port
Pin number
Signal name
1
VBUS
2
D-
3
D+
4
GND
5
StdA_SSRX-
6
StdA_SSRX+
7
GND_DRAIN
8
StdA_SSTX-
9
StdA_SSTX+
Shell
Shield
22 │ About Your Dell Canvas 27
Plug-and-Play
1.
Turn on the Dell Canvas 27 and wait for the Canvas screen to be displayed.
2. The Windows 10 screen appears.
3. The Canvas Connect Windows Store application downloads in the background. Please
wait until the Canvas Connect application appears in the Recently Added list or search
for “Canvas Connect” in your Start Menu. Launch the Canvas Connect application.
About Your Dell Canvas 27 │ 23
4. Click “Yes” on the “Get Canvas Software” banner on the home page of the Canvas
Connect application to download the Canvas Installer. Users are redirected to the
Canvas Installer support page and they can “Download” the Installer to get their
Canvas software bundle. The Canvas Installer application helps the user get all the new
software, drivers, and firmware. Updates to these components are also delivered via
the Canvas Installer as and when they are available.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels
to become fixed in an unchanging state which are hard to see and do not affect the display
quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at:
http://www.dell.com/support/monitors.
24 │ About Your Dell Canvas 27
Setting Up the Dell Canvas 27
Removing the IO cover
CAUTION: Place Dell Canvas 27 on a flat, clean, and soft surface to avoid
scratching the display panel.
To remove the IO cover:
• The mylar or the protective cover should not be removed while placing face down.
• Open the kickstand.
• Open the IO cover as shown above.
Setting Up the Dell Canvas 27 │ 25
Connecting Your Dell Canvas 27
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your Dell Canvas 27 to the computer:
1. Turn off your computer.
2. Connect the USB Type-C cable from your Dell Canvas 27 to the host computer.
3. Connect the mini HDMI to HDMI or mini DP to mini DP or mini DP to DP cable from
your Dell Canvas 27 to the computer.
4. Switch on your Dell Canvas 27.
NOTE: Your Dell Canvas 27 requires USB and video signals to properly function.
Some host computers have USB Type-C ports that are architected to carry DisplayPort
signals. When connecting your Dell Canvas 27 to this type of port, you will only need a
single cable to deliver USB and video. If your host computer does not have USB Type-C,
or the USB Type-C port does not carry DisplayPort, then you will need to connect both
USB (either Type-C to Type-C or Type-C to Type-A) and a video connection via either
the Mini HDMI or mDP port on the Dell Canvas 27 to your host computer.
Connecting the mini HDMI to HDMI cable
Connecting the mini DP (mini DP to mini DP) / DP (mini DP to DP)
cable
26 │ Setting Up the Dell Canvas 27
Connecting the USB Type-C to Type-C cable
Connecting power to the Dell Canvas 27
Connecting power adapter to wall socket and powering on
Setting Up the Dell Canvas 27 │ 27
Organizing Your Cables
After attaching all necessary cables to your Dell Canvas 27 and the host computer,
(see Connecting Your Dell Canvas 27 for cable attachment) organize all cables as shown
above.
28 │ Setting Up the Dell Canvas 27
Stand (Optional)
•
Use a Phillips crosshead
screwdriver to tighten screws to
Dell Canvas 27.
•
Remove the BarLock
•
Follow the direction of the arrow
and press the riser latch to open
the stand.
•
Follow the arrow-printing
indicator (
) on the Dell
Canvas 27 back cover to place
the Dell Canvas 27 on the Stand.
NOTE: Ensure to place the Dell
Canvas 27 screen and the Stand
in an angle slightly less than 90
degrees to avoid the system falling
forward before it is secured.
Setting Up the Dell Canvas 27 │ 29
30 │ Setting Up the Dell Canvas 27
•
Plug in the cables into Dell
Canvas 27.
•
Close the FlipStand.
•
Ensure the two screws are firmly
fixed to the screw holes and
that the stand and Canvas fit
together.
•
Replace the Clearwater Display
IO cover.
•
Slide the latch on either side of
stand’s back.
VESA wall mounting (Optional)
NOTE: Use M4 x 8 mm screws to connect the monitor to the wall-mounting kit. Wall
mount Dell Canvas 27 using VESA-compatible wall mount kit (75 x 75 mm / 100 x 100mm
/ 200 x 200 mm). Refer to the instructions that come with the VESA-compatible wall
mounting kit.
1. Place the Dell Canvas 27 on a soft cloth or cushion on a stable, flat table.
2. Attaching the VESA (optional purchase):
a, Place the VESA mount on the back of Dell Canvas 27.
Use a Phillips crosshead screwdriver to tighten the screws.
b, Follow the direction of the arrow and push the VESA cover until it snaps into place.
c, Use a Phillips crosshead screwdriver to tighten the screws.
3. Attach the mounting bracket from the wall mounting kit to the Dell Canvas 27.
4. Mount the Dell Canvas 27 on the wall by following the instructions that comes with
the wall mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum
weight/load bearing capacity of 9.5 kg (20.94 lb).
Setting Up the Dell Canvas 27 │ 31
Operating the Dell Canvas 27
Turning on the Dell Canvas 27
Press the power button to turn on the Dell Canvas 27. The white LED indicates the Dell
Canvas 27 is On and fully functional. A glowing white LED indicates DPMS Power Save
Mode.
Using the On Screen Display (OSD) button
Press the OSD button located next to the power button to enable the OSD input. An OSD
shows the numeric values of the characteristics as they change when you select these icons.
32 │ Operating the Dell Canvas 27
The following table describes the front panel icons:
Front‑Panel icon
Description
1
Touch this icon to choose from a list of preset
color modes.
Shortcut key:
Preset Modes
2
Touch this icon to choose from a list of Input Source.
Shortcut key:
Input Source
3
Touch menu icon to launch the on-screen display
(OSD) and select the OSD menu.
Menu
4
See Accessing the Menu System.
Touch this icon to exit the OSD main menu.
Exit
Operating the Dell Canvas 27 │ 33
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved
if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu
to disappear.
1. Touch the
icon to launch the OSD menu and display the main menu.
2. You can touch screen to select the desired menu.
3. Touch the
and
icons to select the desired parameter.
4. Touch the
icon to exit the OSD main menu.
Front Panel icon
Description
1
Use the Up (increase) and Down (decrease) keys to
adjust items in the OSD menu.
Up
Down
2
Use the Right (increase) and Left (decrease) keys to
adjust items in the OSD menu.
Right
Left
34 │ Operating the Dell Canvas 27
Icon
Menu and
Description
Submenus
Brightness/
Contrast
Brightness
Use this menu to activate Brightness/Contrast adjustment.
Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Contrast
Touch the
icon to increase brightness.
Touch the
icon to decrease brightness.
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.
Adjust the Brightness first, and then adjust Contrast only if
further adjustment is necessary.
Touch the
icon to increase contrast and touch the
decrease contrast (between 0 and 100).
Input Source
USB Type-C
icon to
Contrast adjusts the difference between darkness and lightness on
the Dell Canvas 27.
Use the Input Source menu to select between different video
inputs that are be connected to your Dell Canvas 27.
Select USB Type-C input when you are using the USB Type-C
upstream port connector.
Operating the Dell Canvas 27 │ 35
Icon
Menu and
Description
Submenus
mDP
Select mDP input when you are using the mDP (mini
DisplayPort) connector.
mini-HDMI
Select the mini HDMI input when you are using the mini-HDMI
connector.
Select Auto Select, the Dell Canvas 27 scans for available input
sources.
Auto Select
Reset Input
Source
Color
Preset
Modes
Resets your Dell Canvas 27’s Input Source settings to the factory
defaults.
Use the Color menu to adjust the color setting mode.
When you select Preset Modes, you can choose Standard,
ComfortView, Movie, Game, Color Temp., Color Space, or
Custom Color from the list.
•Standard: Default color settings. This is the default preset mode.
36 │ Operating the Dell Canvas 27
Icon
Menu and
Description
Submenus
•ComfortView: Decreases the level of blue light emitted from the
screen to make viewing more comfortable for your eyes.
NOTE: To reduce the risk of eye strain and neck/arm/back/
shoulders pain from using the display for long periods of time,
we suggest you to :
• Set the screen about 20 to 28 inches (50-70 cm) from your
eyes.
• Blink frequently to moisten or rewet your eyes when working
with the display.
• Take regular and frequent breaks for 20 minutes every two
hours.
• Look away from your display and gaze at a distant object at 20
feet away for at least 20 seconds during the breaks.
• Perform stretches to relieve tension in the neck/arm/back/
shoulders during the breaks.
•Movie: Ideal for movies.
•Game: Ideal for most gaming applications.
•Color Temp.: The screen appears warmer with a red/yellow tint
with slider set at 5,000K or cooler with blue tint with slider set at
10,000K.
•Color Space: Allows users to select the color space:Adobe RGB,
sRGB, REC709, DCI-P3, CAL1 and CAL2.
––
––
––
––
Adobe RGB: This mode matches Adobe RGB standard.
sRGB: This mode matches sRGB standard.
REC709: This mode matches REC709 standard.
DCI-P3: This mode reproduces DCI-P3 digital cinema
color standard.
NOTE: Accuracy of Adobe RGB, sRGB, REC709, DCI-P3, CAL1
and CAL2 are optimized for RGB input color format.
Operating the Dell Canvas 27 │ 37
Icon
Menu and
Description
Submenus
•Custom Color: Allows you to manually adjust the color settings.
Touch the
and
icons to adjust the Red, Green, and Blue
values and create your own preset color mode.
Select the Gain, Offset, Hue, Saturation.
–– Gain: Select it to adjust input RGB signal gain level (default
value are 100).
–– Offset: Select it to adjust RGB black-level offset value
(default value are 50) to control your Dell Canvas 27 base
color.
–– Hue: Select it to adjust RGBCMY hue value individually
(default value are 50).
–– Saturation: Select it to adjust RGBCMY saturation value
individually (default value are 50).
38 │ Operating the Dell Canvas 27
Icon
Menu and
Description
Submenus
Input Color
Format
Allows you to set the video input mode to:
•RGB: Select this option if your Dell Canvas 27 is connected to
a computer (or DVD player) using the mini HDMI to HDMI, mini
DP-mini DP or mini DP-DP cable.
•YPbPr: Select this option if your DVD player supports only
YPbPr output.
Gamma
Hue
Allows you to set the display Gamma according to your system.
Use
or
to adjust the hue from 0 to 100.
NOTE: Hue adjustment is available only for Movie and Game
mode.
Saturation
Use
Reset Color
NOTE: Saturation adjustment is available only for Movie and
Game mode.
Resets your Dell Canvas 27’s color settings to the factory defaults.
or
to adjust the saturation from 0 to 100.
Operating the Dell Canvas 27 │ 39
Icon
Menu and
Description
Submenus
Display
Use the Display menu to adjust image.
Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize,4:3, or 1:1.
Monitor
Sleep After Timeout: Dell Canvas 27 goes into sleep after
Sleep
timeout.
Sharpness
Never: Dell Canvas 27 never goes into sleep.
Makes the image look sharper or softer.
Use
Dynamic
Contrast
Uniformity
Compensation
or
to adjust the sharpness from ‘0’ to ‘100’.
Allows you to increase the level of contrast to provide sharper and
more detailed image quality.
Touch screen to select the Dynamic Contrast “On” or “Off”.
NOTE: For Game and Movie preset mode only.
NOTE: Dynamic Contrast provides higher contrast if you select
Game or Movie preset mode.
Select screen brightness and color uniformity compensation
settings. Off is factory setting by default.
Uniformity Compensation adjusts different areas of the screen
with respect to the center to achieve uniform brightness and color
over the entire screen.
Reset Display Restores the display settings to factory defaults.
40 │ Operating the Dell Canvas 27
Icon
Menu and
Description
Submenus
Menu
Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Language
Set the OSD display to one of eight languages.
(English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by using
and
(min. 0 / max. 100).
Timer
Lock
OSD Hold Time: Sets the length of time the OSD remains active
after you press a button.
Use the
and
icons to adjust the slider in 1-second
increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is selected, no
user adjustments are allowed. All touch key are locked.
NOTE:
Lock function – Either soft lock (through OSD menu) or hard lock
(Press and hold OSD button located next to the power button 6
sec)
Unlock function – Only hard unlock (Press and hold OSD button
located next to the power button 6 sec)
Reset Menu
Restore the menu settings to factory defaults.
Operating the Dell Canvas 27 │ 41
Icon
Menu and
Description
Submenus
Personalize
USB
Reset
Personalization
Select from Preset Modes, Brightness/Contrast, Input
Source or Aspect Ratio and set as shortcut key.
Allows you to enable or disable USB downstream ports charger
function during Dell Canvas 27 standby mode.
NOTE: USB ON/OFF under standby mode is only available
when the USB Type-C upstream cable is unplugged. This option
will be greyed out when the USB Type-C upstream cable is
plugged in.
Restores shortcut keys to factory defaults.
42 │ Operating the Dell Canvas 27
Icon
Menu and
Description
Submenus
Other
Display Info
Select this option to adjust the OSD settings, such as the
DDC/CI, LCD conditioning, and so on.
Displays the Dell Canvas 27’s current settings.
Bluetooth
Select Enable to turn on this feature.
NOTE: Canvas Bluetooth cannot be used if the connected
system has an active Bluetooth module (Only 1 Bluetooth device
can be supported by the OS).
Audio source Allows you to set the audio source from the mini-HDMI / mDP or
USB.
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows you
to adjust the Dell Canvas 27 settings using software on your
computer.
Select Disable to turn off this feature.
Enable this feature for best user experience and optimum
performance of your Dell Canvas 27.
Operating the Dell Canvas 27 │ 43
Icon
Menu and
Description
Submenus
LCD
Conditioning
Helps reduce minor cases of image retention. Depending on the
degree of image retention, the program may take some time to run.
Select Enable to start the process.
Reset Others Restores other settings, such as DDC/CI, to factory defaults.
Factory
Reset
Restores all OSD settings to the factory defaults.
NOTE: Dell Canvas 27 has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.
44 │ Operating the Dell Canvas 27
When the Dell Canvas 27 does not support a particular resolution mode, you can see the
following message:
This means that the Dell Canvas 27 cannot synchronize with the signal that it is receiving
from the computer. See Dell Canvas 27 Specifications for the Horizontal and Vertical
frequency ranges addressable by Dell Canvas 27. Recommended mode is 2560 x 1440.
You can see the following message before the DDC/CI function is disabled:
When the Dell Canvas 27 enters the Power Save mode, the following message appears:
Activate the computer and wake up the Dell Canvas 27 to gain access to the OSD.
If you press any button other than the power button, the following messages will appear
depending on the selected input:
Operating the Dell Canvas 27 │ 45
If either mini DP, mini HDMI, USB Type-C input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
or
or
See Troubleshooting for more information.
46 │ Operating the Dell Canvas 27
Display, Pen, and Touch Settings
Display Settings:
1. Open Display Settings.
a. Start > Settings > System > Display
2. Click on Identify to show the display number associated with each display icon.
3. Click to select a display icon and arrange the icons to match your actual physical
arrangement of displays.
4. Click to select the display icon representing Dell Canvas.
5. Select the dropdown list under Multiple Displays.
6. Select Extend these displays.
7. Check the box Make this my main display while the Dell Canvas icon is selected to
make Canvas your main display. This will ensure pen and touch are correctly associated
with Canvas and make your on-screen keyboard and touchpad easy to trigger from the
main display notification area at the far right of the taskbar.
Pen and Touch:
If pen or touch input shows on a display other than Dell Canvas when you are touching or
using the pen on Canvas, then you need to associate the pen and touch inputs to Canvas in
Windows. You can do this one of two ways:
Option 1:
1. Make Canvas the main display by opening the Display Settings.
a. Start > Settings > System > Display
2. Select the display icon that represents the Dell Canvas.
3. Check the box Make this my main display while the Dell Canvas icon is selected to
make Canvas your main display. This will ensure pen and touch are correctly associated
with Canvas and make your on-screen keyboard and touchpad easy to trigger from the
main display notification area at the far right of the taskbar.
Option 2:
1. Type Calibrate in the search field on the taskbar.
2. Select the search result Calibrate the screen for pen or touch input. This will open
the Tablet PC Settings control panel.
3. Select Dell Canvas from the drop down list in the Display options section.
4. Click on the Setup button in the Configure section. This will open an interface to
assign pen and touch to a display. READ THE INSTRUCTIONS CAREFULLY!
5. Press Enter until the configuration screen shows on Dell Canvas.
6. Touch the Canvas screen with the pen or finger to associate the input to Dell Canvas.
7. Click OK on the Tablet PC Settings control panel.
8. Confirm that pen and touch input are correctly working on Dell Canvas.
Operating the Dell Canvas 27 │ 47
Audio Playback Devices:
Windows automatically switches audio output to HDMI or DP devices when they are
connected regardless of whether or not they have speakers. If you audio output was
switched to Dell Canvas when you connect it, you can manually switch the audio output
back to the device of your choice.
1. Type audio in the search field on the taskbar.
2. Select Manage audio devices from the search results. This will open the Sound control
panel.
3. On the Playback tab, click on the audio playback device you want to use to play audio.
4. With the correct device selected, click on the Set Default button.
5. Click OK.
48 │ Operating the Dell Canvas 27
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
If user does not have access to Internet, they will not get the full plug
and-play experinece.
Windows 10 Enterprise users may not have access to the Windows Store if their IT
department has blocked access.
If users are unable to access the store, they can download the software directly
from the drivers and downloads page for Dell Canvas on dell.com.
Self-Test
Your Dell Canvas 27 provides a self-test feature that allows you to check whether your
Dell Canvas 27 is functioning properly. If your Dell Canvas 27 and computer are properly
connected but the Dell Canvas 27 screen remains dark, run the Dell Canvas 27 self-test by
performing the following steps:
1. Turn off both your computer and the Dell Canvas 27.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back the computer.
3. Turn on the Dell Canvas 27.
4. Try a known good system with the Canvas.
5.Try an external display.
6. Try a different video cable between the system and the Canvas.
The floating dialog box should appear on-screen (against a black background), if the Dell
Canvas 27 cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, one of the dialogs shown
below will continuously scroll through the screen.
or
Troubleshooting │ 49
or
7. This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
8. Turn off your Dell Canvas 27 and reconnect the video cable; then turn on both your
computer and the Dell Canvas 27.
If your Dell Canvas 27 screen remains blank after you use the previous procedure, check your
video controller and computer, because your Dell Canvas 27 is functioning properly.
50 │ Troubleshooting
Built-in Diagnostics
Your Dell Canvas 27 has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your Dell Canvas 27, or with
your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the Dell Canvas 27 is in self-test mode.
To run the built-in diagnostics:
1. Make sure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or Dell Canvas 27. The Dell
Canvas 27 then goes into the self-test mode.
3. Press and hold “OSD” button (at the left of power button, see Front view) over 8
seconds until diagnostic mode had been started.
4. Touch anywhere on the screen to change pattern.
5. Inspect the display for any abnormalities.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the Dell
Canvas 27 is functioning properly. Check the video card and computer.
Troubleshooting │ 51
Common Problems
The following table contains general information about common problems you might
encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
No Video/Power
LED on
Missing Pixels
Stuck-on Pixels
Brightness
Problems
Safety Related
Issues
Intermittent
Problems
What You
Experience
No picture
Possible Solutions
•Verify that the power outlet is functioning properly
using any other electrical equipment.
•Ensure that the power button is depressed fully.
•Ensure that the video cable connecting the
Dell Canvas 27 and the computer is properly
connected and secure.
•Ensure that the correct input source is selected in
the Input Source menu.
No picture or no •Increase brightness & contrast controls via OSD.
brightness
•Perform Dell Canvas 27 self-test feature check.
•Check for bent or broken pins in the video cable
connector.
•Run the built-in diagnostics.
•Ensure that the correct input source is selected in
the Input Source menu.
LCD screen has
• Cycle power on-off.
spots
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at:
http://www.dell.com/support/monitors.
LCD screen has
• Cycle power On-Off.
bright spots
• Pixel that is permanently off is a natural defect that can occur in LCD technology.
• For more information on Dell Monitor Quality
and PixelPolicy, see Dell Support site at:
http://www.dell.com/support/monitors.
Picture too dim or •Reset the Dell Canvas 27 to factory settings.
too bright
•Adjust brightness & contrast controls via OSD.
Visible signs of
•Do not perform any troubleshooting steps.
smoke or sparks •Contact Dell immediately.
Dell Canvas 27
•Ensure that the latest BIOS, video, Thunderbolt,
malfunctions on
and USB drivers are installed on the attached
& off
system.
•Check for firmware / driver / application updates
through Canvas Installer.
•Try known good cables.
52 │ Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
Missing Color
Picture missing
color
Wrong Color
Picture color not
good
Image retention
from a static
image left on the
Dell Canvas 27
for a long period
of time
Faint shadow
from the static
image displayed
appears on the
screen
•Perform Dell Canvas 27 self-test.
•Ensure that the video cable connecting the Dell
Canvas 27 to the computer is connected properly
and is secure.
•Check for bent or broken pins in the video cable
connector.
•Reset the Dell Canvas 27 to factory settings.
•Change the settings of the Preset Modes in the
Color menu OSD depending on the application.
•Adjust R/G/B value under Custom. Color in Color
menu OSD.
•Change the Input Color Format to PC RGB or
YPbPr in the Color menu OSD.
•Run the built-in diagnostics.
•Reset the Dell Canvas 27 to factory settings.
•Use the Power Management feature to turn off
the Dell Canvas 27 at all times when not in use
(for more information, see Power Management
Modes).
•Alternatively, use a dynamically changing
screensaver.
•Enable LCD Conditioning.
Product Specific Problems
Specific
What You
Symptoms
Screen image is
too small
Experience
Image is centered •Check the Aspect Ratio setting in the Display
menu OSD.
on screen, but
•Reset the Dell Canvas 27 to factory settings.
does not fill entire •Achieved by configured the computer for multiple
viewing area
displays in extended desktop mode.
•Selecting the best resolution setting for the Dell
Canvas 27.
OSD does not
•Turn off the Dell Canvas 27, unplug the Dell
Canvas 27 power cable, plug it back, and then turn
appear on the
on the Dell Canvas 27.
screen
•Check whether the OSD menu is locked. If yes,
press and hold the “OSD” button beside the
power button for 6 seconds to unlock (for more
information, see Lock).
Cannot adjust
the Dell Canvas
27 through with
touch OSD
Possible Solutions
Troubleshooting │ 53
Specific
What You
Symptoms
Experience
No Input Signal
when user
controls are
pressed
No picture, the
•Check the signal source. Ensure the computer
is not in the power saving mode by moving the
LED light is white
mouse or pressing any key on the keyboard.
•Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
•Reset the computer or video player.
•Checking the multiple monitor configuration on
the computer.
The picture
•Due to different video formats (aspect ratio)
of DVDs, the Dell Canvas 27 may display in full
cannot fill the
screen.
height or width of •Run the built-in diagnostics.
the screen
The picture does
not fill the entire
screen
Possible Solutions
Universal Serial Bus (USB) Specific Problems
Specific
What You
Symptoms
USB interface is
not working
Experience
USB peripherals
are not working
SuperSpeed
USB3.1 Gen 1
interface is slow.
Possible Solutions
•Check that your Dell Canvas 27 is turned ON.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream
connector).
•Switch off and then turn on the Dell Canvas 27
again.
•Reboot the computer.
•Some USB devices like external portable HDD
require higher electric current; connect the device
directly to the computer system.
SuperSpeed
•Check that your computer is USB3.1 Gen
1-capable.
USB3.1 Gen
•Some computers have USB3.1 Gen 1, USB 3.0,
1 peripherals
USB 2.0, and USB 1.1 ports. Ensure that the
working slowly or
correct USB port is used.
not working at all •Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream
connector).
•Reboot the computer.
54 │ Troubleshooting
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the display as the
bezel may cause disturbing reflections from surrounding light and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance website
located at www.dell.com/regulatory_compliance.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your area.
To get online Monitor support content:
See www.dell.com/support/monitors.
To contact Dell for sales, technical support, or customer service issues:
1. Go to www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-down menu at
the top-left corner of the page.
3. Click Contact Us next to the country dropdown.
4. Select the appropriate service or support link based on your need.
5.Choose the method of contacting Dell that is convenient for you.
Appendix │ 55
Setting Up Your Dell Canvas 27
Setting Display Resolution to 2560 x 1440 (maximum)
For best performance, set the display resolution to 2560 x 1440 pixels by performing the
following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display Settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 2560 x 1440.
4. Click Apply.
If you do not see the recommended resolution as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the computer system
you are using, and follow the given steps.
Dell computer
1. Go to www.dell.com/support, enter your service tag, and download the latest driver
for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1440 again.
NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell to
inquire about a graphics adapter that supports these resolutions.
56 │ Appendix
Non-Dell computer
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Refer to the graphic card provider website for updated driver (for example, http://
www.ATI.com or http://www.NVIDIA.com).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1440 again.
In Windows 10:
1. Right-click on the desktop and click Display Settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5.Refer to the graphic card provider website for updated driver (for example, http://
www.ATI.com or http://www.NVIDIA.com).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1440 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that
supports the video resolution.
Appendix │ 57
Maintenance Guidelines
Cleaning Your Dell Canvas 27
WARNING: Before cleaning the Dell Canvas 27, unplug the Dell Canvas 27
power cable from the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the Dell
Canvas 27.
For best practices, follow these instructions in the list below while unpacking, cleaning, or
handling your Dell Canvas 27:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-static
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any
kind as some detergents leave a milky film on the Dell Canvas 27. • If you notice white powder when you unpack your Dell Canvas 27, wipe it off with a
cloth.
• Handle your Dell Canvas 27 with care as a darker-colored Dell Canvas 27 may get
scratched and show white scuff marks more than a lighter- colored Dell Canvas 27.
• To help maintain the best image quality on your Dell Canvas 27, use a dynamically
changing screen saver and turn off your Dell Canvas 27 when not in use.
58 │ Appendix
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