Operator Manual
NA 64-- series
XL pump
Win Equipment B.V.
De Kronkels 31
3752 LM Bunschoten
The Netherlands
Tel.:
Fax:
E-mail:
Website:
+31 (0)33 299 22 66
+31 (0)33 299 22 50
info@winequipment.nl
www.winequipment.nl
‘Translation of the Original Instructions’
2
Version date: march 18th 2013
C
Operator Manual
NA 64-- series
XL pump
Table of contents
Table of contents
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
3
Introduction
........................................... 5
Purpose . . . . . . . . . .
Manufacturer . . . . . . .
Machine identification
Warranty. . . . . . . . . .
Accessories . . . . . . . .
Liability . . . . . . . . . . .
Copyright . . . . . . . . .
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5
5
5
6
6
6
6
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Symbols used in this manual.. .
Emergency stop . . . . . . . . . . .
Safety symbols on the machine
Safety instructions . . . . . . . . .
Operation and maintenance . . .
Hygiene . . . . . . . . . . . . . . . .
Storage. . . . . . . . . . . . . . . . .
Installation
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7
7
8
9
10
10
10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.1
3.2
3.3
3.4
3.5
Introduction. . . . . . . . . . . .
Installation site . . . . . . . . .
Electrical connection. . . . . .
Connection of cooling water
Adjusting castors . . . . . . . .
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4
Machine Description
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.1
4.2
5
5.1
5.2
5.3
5.4
5.5
5.6
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11
11
11
12
12
Function and products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Machine overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Start up (start of working day) . . . .
Dispensing soft ice cream . . . . . . .
Switching off (end of working day).
Switching off & standby . . . . . .
Switching off & pasteurising . . .
Emergency stop . . . . . . . . . . . . . .
Switching on/off . . . . . . . . . . . . .
Adjusting the viscosity . . . . . . . . .
16
18
19
19
20
20
21
21
Version date: march 18th 2013
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3
C
Operator Manual
NA 64-- series
XL pump
Table of contents
6
6.1
6.2
6.3
Faults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.4
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messages on display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How can I get the best yield from the machine . . . . . . . . . . . . . . . . . . . . .
How can I check whether the XL pump is not causing a malfunction . . . .
What should I do with a soft or wet and watery ice cream . . . . . . . . . . .
What should I do in case of rasping, popping or if the machine displays LO
Faults table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
22
23
23
23
24
25
7
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning and disinfecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Decalcify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Dis)assembling, cleaning and disinfecting the machine . . . . . . . . . . .
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting and draining cylinder (2x) . . . . . . . . . . . . . . . . . . . . .
Removing XL pump and mix tank agitator (2x). . . . . . . . . . . . . . .
Draining the mix tank (2x). . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the mix tank and cylinder (2x) . . . . . . . . . . . . . . . . . . .
Decalcify the machine (2x) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the ice cream head . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling, cleaning and disinfecting the ice cream head. . . . .
Fitting the ice cream head . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Dis)assembling, cleaning and disinfecting the cylinder beater (2x) .
Fitting the ice cream head . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disinfecting the machine (left and right) . . . . . . . . . . . . . . . . . . .
(Dis)assembling, cleaning and disinfecting the XL pump (2x) . . . . .
Starting up the machine (left and right) . . . . . . . . . . . . . . . . . . . .
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27
27
28
28
29
30
30
30
31
32
32
33
35
36
37
38
39
40
41
41
45
Transportation and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
7.1
7.2
7.3
8
8.1
8.2
9
9.1
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Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Discarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
Environmental factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Annex 1 . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 49
A2.1
A2.2
Annex 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spare Parts 50
Ice cream head and beater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
XL pump (2x) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Annex 3 . . . . . . . . . . . . . . . . . . . . . . . . . . EC Declaration 54
4
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 1 - Introduction
1
1 Introduction
This chapter provides some general information about the machine.
1.1 Purpose
The purpose of this Operator Manual is to provide the operator with information
relating to the use and maintenance of the NA 64-- series.
Read this Operator Manual carefully before using
the machine.
1.2 Manufacturer
Win Equipment B.V.
De Kronkels 31
3752 LM Bunschoten
The Netherlands
Dealer mark
1.3 Machine identification
The machine plate is affixed to the rear of the
machine. This plate carries the CE mark. This
means that the machine meets the basic health
and safety requirements of the European Union.
Version date: march 18th 2013
5
1
Operator Manual
NA 64-- series
XL pump
Chapter 1 - Introduction
1.4 Warranty
The dealer offers a 5-year warranty on expensive parts and a 12-month warranty
on non-wearing parts and repair costs. This is in accordance with the conditions
specified in the order confirmation.
1.5 Accessories
The following items are supplied with the machine:
•
•
•
•
•
•
•
•
•
Operator manual
O ring remover
Piston puller
Cleaning brush, narrow and wide
Tube of lubricant (Petrogel)
Spray can of disinfectant
O ring replacement set
Set of fuses
Set of nozzles
1.6 Liability
The dealer is not liable for any unsafe situations, accidents and/or damage
resulting from any of the following points:
• Failure to observe warnings or instructions as displayed on the machine or in
this Operator Manual.
• Use of the machine for applications or under conditions other than those
specified in this Operator Manual.
• Changes of kind made to the machine. This also includes the use of different
replacement parts.
• Inadequate maintenance.
The dealer is not liable for any consequential damage due to machine faults, such
as damage to products, business interruptions, production loss etc.
1.7 Copyright
Copyright © 2013 Win Equipment B.V.
All rights reserved.
No part of this publication may be copied, stored in an automated data file or
made public, in any form or in any way, be it electronically, mechanically, by
photocopy, recording or in any other way, without the prior written consent of
the manufacturer.
6
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 2 - Safety
2
2 Safety
This chapter details the safety instructions for
the machine.
2.1 Symbols used in this manual.
Below you will find an explanation of the symbols that may be used in this manual
to draw the attention of the reader to particular situations.
Caution needed:
- an accident may occur or
- damage may occur to the machine
Do not do this!!!
Important point.
Suggestion to make tasks or actions easier to
carry out.
It is important to read the information provided.
Wait before continuing with the next action.
2.2 Emergency stop
The emergency stop button must be pressed
immediately if people or machinery are at risk.
The entire machine stops immediately and the
power is turned off. The emergency circuit is
now in operation.
The operation of the emergency stop is
described in chapter 5.4 - ’Emergency stop’.
Use the emergency stop button immediately
if people or machinery are at risk.
People who operate the machine must be
informed about the operation and location
of the emergency stop button.
Version date: march 18th 2013
7
2
Operator Manual
NA 64-- series
XL pump
Chapter 2 - Safety
2.3 Safety symbols on the
machine
The following safety symbols have been affixed to the machine:
Location of emergency stop.
This symbol is affixed to the left front side of the machine
above the emergency stop button.
Risk of trapping hand.
This symbol is affixed to the top of the machine next to the
mix tank.
Do not spray with water.
This symbol is affixed to the rear of the machine next to the
ventilation slots.
Danger: electricity.
This symbol is affixed inside the housing.
8
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 2 - Safety
2
2.4 Safety instructions
The machine meets the basic health and safety requirements of the relevant
directives of the European Union.
Improper or careless use can lead to dangerous situations. Please observe the
following general safety instructions:
• Connect the machine in accordance with the basic health and safety
requirements of the relevant European directives.
• Exercise caution with loose hair and clothing.
• Keep your hands away from dangerous zones.
• Never power up the machine if people are in contact with it.
• Pull the plug out of the socket before carrying out maintenance work on the
machine.
• Faulty safety equipment must be replaced before the machine is used in
production.
• The machine must be maintained in accordance with the instructions found in
chapter 7 - ’Maintenance’ on page -27.
• Changes to the machine must not be implemented without the prior consent
of the manufacturer.
• The safety equipment of the machine must be checked weekly for correct
operation.
• Never remove the machine's plating. There are no parts that you can replace
or adjust yourself.
• Do not remove or cover any labels on the machine.
The safety instructions specified in this document
must be observed. Deviating from the instructions
can cause unacceptable risks.
Version date: march 18th 2013
9
2
Operator Manual
NA 64-- series
XL pump
Chapter 2 - Safety
2.5 Operation and maintenance
The machine may only be operated, maintained and cleaned by trained staff.
The end user determines the basis on which staff are authorised for this purpose.
2.6 Hygiene
Good hygiene is very important. Please adhere to the following rules:
• Clean and disinfect the machine at least according the hygiene code ice
making but at least once every 6 weeks
• Decalcify the machine every 4th cleaning, but at least twice a year.
• Use the recommended cleaning, disinfecting and decalcify agents to ensure
an optimum result.
• Use prescribed lubricants only.
Good hygiene ensures better ice cream and
satisfied customers.
The operator always remains responsible for good
hygiene.
2.7 Storage
To prevent the machine being damage due to frost the machine must always be
stored by a temperature between 0 and 50°C when it is not used.
Prevent damage by frost. Store the machine when
it is not used by a temperature between 0 and
50 °C .
10
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 3 - Installation
3
3 Installation
This chapter describes how to connect and
adjust the machine.
Read this chapter carefully before installing the
machine. This is the only way to ensure maximum
safety.
3.1 Introduction
The dealer carries out the initial installation. When moving the machine you are
advised to contact the dealer.
The machine may only be installed by qualified
personnel.
3.2 Installation site
• DO NOT place the machine outside.
• Place the machine on a firm, flat surface
(to prevent noise and vibration).
• Keep 10 cm free at the rear and 2 cm at the sides for ventilation.
• Do not place the machine in direct sunlight (not even behind glass) or near to
a heat source (e.g. radiator or deep fryer).
• Place the machine in a room with a temperature between +5°C and +35°C.
3.3 Electrical connection
• Connect the plug of the machine to a high-voltage power supply (400 volts,
3 x 16 amps + N + PE).
When setting up the machine, make sure it is not
positioned on the connection cable. This can
damage the insulation and lead to a short-circuit.
Version date: march 18th 2013
11
3
Operator Manual
NA 64-- series
XL pump
Chapter 3 - Installation
3.4 Connection of cooling water
• Connect the supply hose to a washing machine tap (3/4’’ water tap with
ventilation). The water pressure must be a minimum of 1 bar and a maximum
of 3 bar.
• Connect the discharge hose to the discharge pipe.
When connecting, please observe the local water
board connection conditions.
When setting up or moving the machine, make sure
that the water supply and discharge hoses cannot
bend or otherwise become blocked.
Make sure that no water can enter the machine. If
water comes into contact with electrical parts, this
can cause damage and/or danger.
3.5 Adjusting castors
The castors under the machine can be adjusted in height.
Make sure that the machine does not topple over
when adjusting the castors.
1. Tighten all castors as far as possible.
2. Now adjust the castors so that the machine leans slightly forward
(this allows rinsing and washing water to flow to the draining aperture at the
front of the machine).
Do not unscrew the castors by more than 5 to 8
mm.
3. Place the front castors on the brake.
Make sure that the brake of the two front castors is
secured after adjusting.
12
Version date: march 18th 2013
4
Operator Manual
NA 64-- series
XL pump
Chapter 4 - Machine Description
4 Machine Description
This chapter describes the machine and its
means of operation.
4.1 Function and products
The machine is only suitable for the commercial preparation of soft ice cream
using water, ice cream mix as ingredients.
4.2 Machine overview
1.
2.
3.
4.
5.
6.
7.
8.
Operating panel 1
Operating panel 2
Air light
Air button
Emergency stop
Refresh button
Ice cream head
Mix tanks with water tap
8
1
5
2
3
6
4
7
With operating panel 1 the left
freezing cylinder is
controlled, operating panel 2
controls the right freezing
cylinder.
The machine has two
mixtanks for two different
flavours of ice cream.
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Operator Manual
NA 64-- series
XL pump
Chapter 4 - Machine Description
Operating panel 1 and 2
• OFF
Press to switch off the machine; only the
lights remain lit.
First press 'OFF' before changing the mode.
• PASTEURISING
Sets the machine to pasteurising mode. The ice cream mix in the cylinder and
mix tank is pasteurised and the machine then switches to standby mode.
• STANDBY
Sets the machine to standby mode. The cylinder and mix tank are cooled to
approx. 5ºC.
• RUN
Sets the machine to operating mode. Ice cream can be dispensed.
• WASH
Sets the machine to wash mode and switches on the mixing apparatus in the
cylinder.
• - and +
Selection keys to reduce and increase viscosity.
• REPLENISH
Control light; flashes YELLOW if there is insufficient ice cream mix in the mix
tank.
• HEATING
Control light; lights up RED during pasteurising.
• STANDBY
Control light; lights up GREEN if the machine is in standby mode.
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Operator Manual
NA 64-- series
XL pump
Chapter 4 - Machine Description
Ice cream head
1. Soft ice cream dispensing handle tase 1
2. Soft ice cream dispensing handle mixed
taste 1 and 2
3. Soft ice cream dispensing handle taste 2
On the underside of the ice cream head
you will find:
4. Soft ice cream dispensing spout taste 1
5. Soft ice cream dispensing spout mixed
state 1 and 2
6. Soft ice cream dispensing spout taste 2
1
2
4
3
6
5
Be careful! In the next chapters is not always
shown the right ice cream head on all the pictures.
Mix tank (2x)
1. XL pump
2. Mix tank agitator
3. Air hoses
3
1
2
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Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
5 Operation
This chapter describes the daily operation of
the machine.
5.1 Start up (start of working day)
Be careful! Carry out the starting procedure for
both freezing cylinders after each other.
First check whether the machine is in ‘STANDBY’
mode. If this is not the case, measure the
temperature of the mix in the mix tank.
If the temperature is higher than 7°C, empty, clean
and disinfect the machine (see chapter 7 ’Maintenance’, page 27)
If the temperature is lower than 7°C, first
pasteurise the machine before use.
1. Check whether the
machine is in
‘STANDBY’ mode.
If this is not the case,
measure the temperature of the mix in the
mix tank.
If the temperature is
higher than 7°C, empty, clean and disinfect
the machine (see
’Maintenance’,
page 27). If the temperature is lower than
7°C, first pasteurise
the machine before
use.
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2. Press ‘OFF’.
3. Press ‘WASH’.
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Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
5
10 min
4. Wait at least 10 minutes.
5. Press ‘OFF’.
7. Wait until 2 horizontal
lines are shown in the
left display.
8. Dispence one or two
icecreams from all
three disspensing
spouts and throw
them away.
6. Press ‘RUN’.
Starting the machine after cleaning is described in
chapter 7 - ’Maintenance’, page 27.
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Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
5.2 Dispensing soft ice cream
1. Hold an ice cream cup
or cone under the ice
cream dispensing
spout.
2. Pull the ice cream
handle down fully.
The ice cream is now
dispensed.
3. Push the ice cream
handle up fully.
Tips
Here are a few tips for dispensing soft ice cream properly:
• If no ice cream has been dispensed for a while, briefly press the ‘refresh
button’ first before dispensing ice cream.
• A good balance between air and ice cream mix in the cylinder improves the
quality of the soft ice cream.
• Dispense soft ice cream carefully at a steady, constant dispensing rate.
• Do not dispense large amounts of soft ice cream in succession.
• Give the machine the opportunity in good time to bring the viscosity of the
soft ice cream up to the required level again.
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Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
5
5.3 Switching off (end of working day)
The machine is not switched off in the same way each day. A choice can be made
between switching off & standby and switching off & pasteurising.
Instructions for pasteurising
The Dutch hygiene code gives the following guidelines for pasteurising:
• Pasteurising takes place after the mix has been topped up.
• Always allow the machine to pasteurise at the end of the day (with a low
turnover rate, pasteurise at least every two days).
• Before starting work, check that pasteurisation has been performed correctly.
• Do not keep pasteurised mix for longer than 72 hours.
• Store mix at a temperature of 7ºC or lower; preferably 4ºC or lower.
The dealer advises you to follow the above
guidelines.
5.3.1
Switching off & standby
1. Press ‘OFF’.
2. Press ‘STANDBY’.
3. Clean the ice cream
head and machine
with a clean cloth.
4. Disinfect the ice
cream head with 80%
alcohol spray.
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5.3.2
Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
Switching off & pasteurising
1. Press ‘OFF’.
2. Press
‘PASTEURISING’.
The ice cream mix will
now be pasteurised
and the machine will
then switch to
‘standby’ mode.
3. Clean the ice cream
head and machine
with a clean cloth.
4. Disinfect the ice
cream head with 80%
alcohol spray.
5.4 Emergency stop
The machine must be switched off immediately if
people or machinery are at risk:
• Press the emergency stop button.
The entire machine stops immediately and the
power is turned off. The emergency circuit is now
in operation.
Press the emergency stop button immediately if
people or machinery are at risk.
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Operator Manual
NA 64-- series
XL pump
Chapter 5 - Operation
5
Resetting
Resetting the emergency stop button:
• Rotate the emergency stop button a quarter turn.
The machine can now be started up again.
First check why the emergency stop button was
pressed and remedy the problem .
5.5 Switching on/off
The machine does not have an on/off button. To switch off the machine
completely:
1. Press the emergency stop button.
2. Pull the plug out of the socket.
To switch on the machine:
1. Insert the plug in the socket.
2. Reset the emergency stop feature.
Do not switch off the machine at the end of the day;
set it to ‘PASTEURISING’ or ‘STANDBY’.
5.6 Adjusting the viscosity
Use this function only during ‘Run’.
The viscosity can be adjusted in 0.5 increments.
5 sec
1. Press ‘-’ and ‘+’ together until the display
flashes. The display
on the right now
shows the set value.
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2. Press ‘+’ or ‘-’ to increase or decrease the
viscosity.
3. Wait approximately 5
seconds. The display
on the right now
shows the new set
value.
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Operator Manual
NA 64-- series
XL pump
Chapter 6 - Faults
6 Faults
This chapter provides information about faults
and possible remedies.
6.1 Introduction
You will probably be able to resolve some of the
faults yourself without difficulty. First try to remedy
faults yourself using the instructions in this manual
before contacting the dealer.
6.2 Messages on display
The following messages can appear on the display:
Message
Problem
E1
Power supply is interrupted.
E2
Overloading of the cooling compressor.
E3
Watercoolling type:
Machine is not receiving cooling water or cooling water is not
being drained away.
Aircooling type:
Machine cannot discharge the hot air.
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E4
Overloading of the dashing motor.
E5
Temperature does not rise during pasteurising.
E6
Temperature in the cylinder is too high during pasteurising.
E7
Temperature in the mix tank is too high during pasteurising.
E8
Temperature in the cylinder is too high during defrosting.
E9
Overheating of the cooling compressor.
E10
Microswitch of the piston stays operated. Close the piston
completely with the dispensing handle.
E11
Measurement error of temperature sensor H in cylinder.
E12
Measurement error of temperature sensor F in cylinder.
E13
Measurement error of temperature sensor G.
LO
Balance in cylinder disturbed; see faults table for remedies.
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 6 - Faults
6
Resetting error messages
To reset an error message, switch off the machine using the emergency stop
button, wait 10 seconds and switch the machine back on (see ch. 5.4, page 20).
If the error message remains, please contact the
dealer.
6.3 How can I get the best yield from the machine
The machine must be running at a stable speed with a constant air/mix balance
in order to achieve the best yield. If this air/mix balance is not constant, your ice
cream will be soft or wet or your machine will make a rasping sound, you will
experience a popping from the tap opening or the machine's display will show the
indication LO. If one of these situations occurs, you should first check that the XL
pump is still functioning properly before changing any of the machine's settings.
6.3.1
How can I check whether the XL pump is not causing a malfunction
The proper functioning of the XL pump is easy to check by then carrying out the
following two actions:
1. Place a drop of water on the nozzle and draw off a tiny piece of ice cream.
The drop of water should now be drawn into the nozzle valve.
2. Draw off a normal ice cream. The pump should stop within two-to-three
strokes.
If this is not so in one or both of these cases, you should first remove the XL pump
from the machine and clean it in accordance with chapter 7.3.13.
After replacing the XL pump in the machine, you should first draw off 20-to-25
ice creams before you can judge the result.
6.3.2
What should I do with a soft or wet and watery ice cream
A soft or wet and watery ice cream is normally caused by too little air in the ice
cream. In some cases, too high a temperature of the ice cream, above -5° C can
also make the ice cream soft or wet and watery. You should then carry out the
following steps in order to make your ice cream a little drier and firmer:
1. Measure the temperature of your ice cream. If it is over -5° C, you should
increase the viscosity by half a point (see chapter 5.7.1).
2. If the temperature of the ice cream is below -5° C, check first if the hole in
the nozzle on the nozzle valve is blocked. If this is the case, clean the nozzle
thoroughly and replace the nozzle on the nozzle valve. The air/mix balance
will then be restored and drawing off 20-to-25 ice creams will improve the
quality of the ice cream.
If the soft or wet and watery ice cream was not caused by point 1 or 2, you
should place a nozzle with a larger hole onto the nozzle valve.
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Operator Manual
NA 64-- series
XL pump
Chapter 6 - Faults
The nozzles in your sparepart box go up in steps of 5. You should place the nozzle
with the next higher number onto the nozzle valve. If for example, you use nozzle
70, you should fit nozzle 75.
The air/mix balance will then be improved automatically and drawing off 20-to-25
ice creams will improve the quality of the ice cream. If you do not see any
improvement after drawing off 20-to-25 ice creams, place the next higher nozzle
and repeat this process until you are able to draw off a dry and firm ice cream.
6.3.3
What should I do in case of rasping, popping or if the machine displays LO
Rasping, popping or LO in the display is almost always due to too much air in the
cylinder. This leads to free air bubbles in the cylinder that pop out of the ice cream
machine when drawing off an ice cream. You can solve this by placing a nozzle
with a smaller hole onto the nozzle valve.
The nozzles in your sparepart box go down in steps of 5. You should place the
nozzle with the next lower number from your sparepart box onto the nozzle valve.
If for example, you use nozzle 80, you should fit nozzle 75.
The air/mix balance will then automatically improve and the rasping, popping or
the LO in the display will be reduced or stop after drawing off 20-to-25 ice
creams. If you do not see any improvement after drawing off 20-to-25 ice creams,
place the next lower nozzle and repeat this process until there is no more rasping,
popping or LO in the display.
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Operator Manual
NA 64-- series
XL pump
Chapter 6 - Faults
6
6.4 Faults table
Problem
Cause
Remedy
LO appears in the righthand display.
Too much air in the
cylinder.
See chapter 6.3.3 ‘What
should I do in case of
rasping, popping or if the
machine displays LO’.
The ‘AIR’ light is
flashing.
The pressure in the
cylinder is too low, the
XL pump is
malfunctioning.
Release the pressure of
the cylinder.
Remove, clean and
disinfect the XL pump
Reinstall the the XL pump,
pressurise the cylinder and
start up the machine.
Machine is not
responding and no
lights are lit up.
The emergency stop
button has been
pressed.
Reset the emergency stop
feature.
Fuse(s) in meter box is
(are) faulty.
Replace fuse(s) in the
meter box.
Scraping and popping.
Too much air in the
cylinder.
See chapter 6.3.3 ‘What
should I do in case of
rasping, popping or if the
machine displays LO’.
The ice cream is too
soft (not caused by
excessive sales).
Not much air in the ice
cream (not caused by
few sales over a long
period).
See chapter 6.3.2 ‘What
should I do with a soft or
wet and watery ice
cream’.
The machine is
vibrating abnormally.
The power supply is
disrupted or drive
belt(s) is (are) faulty.
Please contact the dealer.
Ice cream is leaking
through behind the ice
cream head.
The components have
not been fitted
correctly (cap nuts are
loose).
Fit the components
properly. Check whether
the nozzle and nozzle tube
are clean.
Gasket is worn
Check and replace if
necessary.
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Operator Manual
NA 64-- series
XL pump
Chapter 6 - Faults
Problem
Cause
Remedy
The green ‘STANDBY’
light does not light up
after pasteurising.
The display should
show
Mix tank agitator not
working (error
meassage EO5).
Check whether agitator is
turning (it should turn on
every 3-to-4 minutes).
If not, please contact the
dealer.
Mix tank lid does not
close properly (heat
loss) (error meassage
EO5).
Fit mix tank lid properly.
The ‘OFF’ light is lit.
There was a power
failure that turned off
the whole machine.
In case yes, empty the
machine completly and
clean and disinfect the
whole machine.
In cas no, pasteurise the
machine before use.
after pasteurising.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7
7 Maintenance
This chapter describes how to maintain and
clean the machine.
7.1 Safety instructions
• Do not use a water hose or high-pressure cleaner to spray the machine clean.
• Clean and disinfect the machine at least once every six weeks with the
recommended cleaning and disinfecting agents.
• Decalcify the machine every 4th cleaning, but atleast twice a year.
• Use prescribed lubricants only.
Maintenance work may only be carried out by
trained staff.
Regular maintenance ensures good-quality ice
cream and a properly functioning machine.
7.2 General instructions
The machine must be cleaned and disinfected at least once every six weeks.
Between 2 to 2.5 hours are needed for this. Below are a number of general
instructions for how to clean and disinfect the machine correctly.
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7.2.1
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Requirements
The following items are needed when cleaning the machine:
•
•
•
•
•
•
•
Buckets & brushes
Tea towel or kitchen roll
Cleaning agent (recommended: Labaz Matix F-15)
Disinfecting agent (recommended: Labaz Disinfector)
O ring remover and piston puller
80% alcohol spray
Lubricant (Petrogel)
The amount of Petrogel on the saucer is
enough to lubrucate all the parts of the
machine.
Every 4th cleaning:
• Decalcify agent (recommended: Labaz Desca Plus)
7.2.2
Preventive maintenance
Preventive maintenance can be carried out by the operator when cleaning the
machine.
The following parts must be checked:
• Rubbers and O rings of the XL pump and ice cream head.
We advise you to replace these twice a year.
• Scraper blades of the cylinder beater. These must be sharp enough to crape
the ice from the cylinder wall.
We advise you to replace these once a year.
Contact the dealer to order spareparts.
Always replace all O rings together.
The O rings can only be order in a complete set.
See appendix 2 - ’Spare Parts’ on page 50 for the
productnumber.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.2.3
7
Cleaning and disinfecting
We advice to use to use cleaning agent and disinfecting agent mentioned below:
• Cleaning agent:
• Disinfecting agent:
Labaz Matix F-15
Labaz Disinfector
When cleaning and disinfecting all components:
• Rinse away as much ice cream mix as possible with cold water.
• Clean further with brush and cleaning solution and allow the components to
stand in the cleaning solution for 5 minutes.
• Rinse thoroughly with lukewarm water. (2x)
• Place the components in the disinfecting solution for 5 minutes.
• Rinse thoroughly with cold water. (2x)
Clean an disinfect your hands thoroughly with
alcohol 80% before touch disinfected parts.
• Dry the components as much as possible with a clean towel (preferably
paper).
• Place the parts on a clean tea towel or sheet of kitchen paper.
Cleaning solution
• Make a solution of 100 ml. Labaz Matix F-15 and 10 litres of warm water in a
clean bucket.
During cleaning, regularly change the cleaning
solution.
Disinfecting solution
• Make a solution of 125 ml. Labaz Disinfector Combi and 10 litres of cold
water in a clean bucket.
During disinfecting, regularly change the
disinfecting solution.
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7.2.4
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Decalcify
The machine, the cylinder beater and all cleaned stainless steel parts of the
mixpump must be decalcified every 4th cleaning, but at least twice a year. We
advice to use to use the decalcify agent mentioned below:
• Decalcify agent: Labaz Desco Plus
Decalcify the machine, the cylinder beater and all
cleaned stainless steel parts of the mixpump every
4th cleaning, but at least twice a year.
Decalcify solution
• Make a solution of 1 liter Labaz Desco Plus and 10 litres of cold water.
7.3 (Dis)assembling, cleaning and disinfecting the machine
Please read the general instructions on cleaning
and disinfecting before starting.
7.3.1
Procedure
(Dis)assembling, cleaning and disinfecting the machine is an intensive task.
The following sequence is recommended for an effective procedure:
1. Defrost and drain cylinder.
2. Remove XL pump and mix tank agitator.
3. Drain mix tank.
4. Clean mix tank and cylinder.
5. Decalcify the machine (every 4th cleaning, but at least twice a year).
6. Remove ice cream head.
7. (Dis)assemble, clean and disinfect ice cream head.
8. (Dis)assemble, clean and disinfect cylinder beater and cream seal.
9. Fit ice cream head.
10. Disinfect machine.
11. Clean, rinse and disinfect XL pump.
12. Start up machine.
For optimum hygiene, it is recommended that you
start the machine up with new ice cream mix. Do
not use old ice cream mix.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.2
7
Defrosting and draining cylinder (left and right)
10 min
1. Press ‘OFF’.
2. Press ‘PASTEURISING’.
3. Wait 10 minutes.
10 sec
4. Press ‘OFF’.
5. Press the emergency
stop button.
7. Reset the emergency
stop feature.
8. Draw the ice cream
mix out of the cylinder.
Continue drawing product until there is no
more pressure behind
the ice cream mix.
6. Wait 10 seconds.
Throw away the old ice cream mix. Do NOT re-use.
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7.3.3
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Removing XL pump and mix tank agitator (left en right)
Make sure there is no more pressure in the
cylinder before removing the XL pump from the mix
tank.
1. Disconnect the air hoses.
2. Remove the XL pump.
Click the pump loose
by rotating it anticlockwise and then
pull it straight upwards.
3. Place an air hose over
the two air tubes.
4. Remove the agitator.
7.3.4
Draining the mix tank (leftand right)
1. Press ‘WASH’.
2. Drain all ice cream mix
from the machine.
3. Press ‘OFF’.
Throw away the old ice cream mix. Do NOT re-use.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.5
Cleaning the mix tank and cylinder (left and right)
cold
water
1. Fill the mix tank completely with cold water.
2. Press ‘WASH’.
3. Clean the mix tank.
cleaning
solution
4. Press ‘OFF’.
5. Drain all the water out
of the machine.
6. Fill the mix tank completely with a cleaning
solution and clean the
mixtank.
5 min
7. Clean the mix tank.
8. Press ‘WASH’.
9. Wait 5 minutes.
lukewarm
water
10. Press ‘OFF’.
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11. Drain all cleaning solution out of the machine.
12. Fill the mix tank with
clean lukewarm water.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
5 min
13. Press ‘WASH’.
14. Wait 5 minutes.
16. Drain all the water out
of the machine.
17. Repeat steps 12 to
16.
15. Press ‘OFF’.
Do not return the XL pumps to the mix tanks yet.
This is done during start up.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.6
7
Decalcify the machine (left and right)
Decalcify the machine every 4th cleaning, but at
least twice a year.
Place all the cleaned stainless steel parts of the
mix pump in the mix tank so these are decalcified
too.
decalcify
solution
10 min
1. Fill the mix tank completely with decalcify
solution.
2. Wait for at least 10
minutes.
3. Drain all the decalcify
solution out of the
machine.
cold
water
cold water
4. Fill the mix tank completely with cold water.
Version date: march 18th 2013
5. Drain all the water out
of the machine.
6. Repeat steps 4 to 5.
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7.3.7
36
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Removing the ice cream head
1. Press the ‘emergency
stop’ so the machine
is shut down completely.
2. Remove the locking
pins from the dispensing handles.
4. Loosen the six bolts.
5. Remove the ice cream
head from the
machine.
3. Remove the
dispensing handles.
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.8
7
Disassembling, cleaning and disinfecting the ice cream head.
1. Push the pistons out
of the ice cream head.
2. Remove the gaskets
on the back of the ice
cream head.
3. Remove the two
O rings from the outer
pistons and the H-ring
from the central
piston.
cleaning
and
disinfecting
4. Clean and disinfect all
components and dry
them carefully with a
clean towel
(preferably paper).
(see para. 7.2.3)
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7.3.9
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Fitting the ice cream head
1. Lubricate the O rings
for the outer pistons.
2. Lubricate the H ring
for the central piston.
3. Lubricate the grooves
for the O-rings and
the H ring.
4. Fit the two O rings on
the outer pistons and
the H-ring on the
central piston.
5. Follow the correct
fitting sequence.
6. Fit the H-ring on the
central piston.
7. Fit the pistons in the
ice cream head.
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Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.10
7
(Dis)assembling, cleaning and disinfecting the cylinder beater (2x)
1. Remove the beater
from the cylinder.
2. Remove the cream
seal from the drive
shaft at the back of
the cylinder.
3. Clean the (outside of)
the cylinder.
cleaning
and
disinfecting
4. Disassemble the beater.
5. Clean and disinfect all
components and dry
them carefully with a
clean towel
(preferably paper).
(see para. 7.2.3)
6. Lubricate the cream
seal.
7. Fit the cream seal to
the drive shaft.
8. Assemble the beater.
9. Insert the beater in
the cylinder.
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7.3.11
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
Fitting the ice cream head
6
4
2
40
1. Attach the gaskets to
the back of the ice
cream head.
DO NOT lubricate it!
2. Place the ice cream
head on the machine.
(Be careful! The pin
for the headprotection
must be pressed
upwards. Place the
ice cream head in
front of the cylinder
correctly.)
4. Fit the dispensing
handles in the ice
cream head.
5. Reattach the locking
pin for the dispensing
handles.
5
1
3
3. Loosely tighten the
six bolts in the
sequence shown.
Then tighten firmly by
hand following the
same sequence.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.12
Disinfecting the machine (left and right)
disinfecting
solution
5 min
1. Fill the mix tank completely with disinfecting solution..
2. Wait at least 5 minutes.
3. Drain all the disinfecting solution out of
the machine.
cold
water
cold water
4. Fill the mix tank completely with cold water.
7.3.13
5. Drain all the water out
of the machine.
6. Repeat steps 4 to 5.
(Dis)assembling, cleaning and disinfecting the XL pump (2x)
1. Pull the locking pins
out of the pump.
2. Remove the pump
foot from the pump.
3. Remove the nozzle tube.
4. Remove the nozzle
from the tube.
5. Turn the piston puller
in the piston.
6. Pull the piston out of
the pump housing.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7. Remove the piston
puller.
8. Loosen the top disc
from the shaft.
9. Slide the middle disc
from the shaft.
10. Remove the O rings
from the outside of
the discs.
11. Remove the O ring
from the shaft.
12. Remove the two
O rings on the inside
of the middle disc.
13. Remove the three
O rings from the pump
foot.
14. Remove the valve
hose from the pump
foot.
15. Remove the mix valve
from the pump foot.
17. Fit the valve hose to
the pump foot.
DO NOT lubricate it!
18. Fit the mix valve to
the pump foot.
DO NOT lubricate it!
cleaning
and
disinfecting
16. Clean and disinfect all
components and dry
them carefully with a
clean towel (preferably paper). (see
para. 7.2.3)
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7
19. Fit the 3 O rings to the
pump foot.
DO NOT lubricate it!
20. Lubricate all O rings
with Petrogel.
21. Fit the thick O ring to
the bottom disc.
22. Fit the O rings to the
outside of the top
disc.
23. Fit the two O rings to
the outside of the
middle disc.
24. Fit the O rings to the
inside of the middle
disc.
25. Fit the O ring to the
shaft.
26. Lubricate the shaft.
27. Lubricate the inner
O rings of the middle
disc.
28. Slide the middle disc
over the shaft.
Attention, the big ring
of the middle disc too
the bottomside.
29. Turn the top disc onto
the shaft.
30. Lubricate the O rings
of the bottom and upper disc well once more.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
31. Slide the middle disc
against the bottom
disc.
32. Fit the piston package
into the pump housing.
Push the piston
package into the housing as far as it will
go.
33. Fit the nozzle tube.
34. Attach the pump foot
to the pump.
Ensure a proper alignment of the nozzle behind the ridge.
35. Insert the locking pins
through the pump
housing.
36. Attach the nozzle to
the tube.
Do not return the mixpump to the mix tank yet.
This is done during start up.
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Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
7.3.14
7
Starting up the machine (left and right)
1. Press ‘OFF’.
2. Fit the agitator.
3. Fill the mixtank with
1,2 liter of ice cream
mix.
4. Remove the air hose.
5. Install the XL pump in
the mix tank.
6. Connect the air hoses.
7. Fill the mix tank with
ice cream mix.
8. Press ‘WASH’.
9. Push the dispensing
handle for ice cream
downwards until ice
cream mix comes out
of the ice cream head
and the mix pump
starts pumping.
11. Press ‘OFF’.
12. Press ‘RUN’.
10 min
10. Wait at least 10 minutes.
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Operator Manual
NA 64-- series
XL pump
Chapter 7 - Maintenance
13. Wait until 2 horizontal
lines are shown in the
left display.
14. Dispence one or two
ice creams and throw
them away.
When dispensing product, air may still be expelled
the first few times. This stops once a number of ice
creams have been dispensed.
46
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Chapter 8 - Transportation and Storage
8
8 Transportation and
Storage
This chapter provides information about the
storage and transportation of the machine.
Check that all connections have been
disconnected before moving the machine.
8.1 Transportation
The following rules must be observed during transportation:
• Always transport the machine upright.
• Use suitable lifting gear. Do not lift the machine manually.
If necessary, have the machine transported by a
specialist company. They have suitable lifting gear
and transportation means.
8.2 Storage
The following rules must be observed during storage:
•
•
•
•
•
First clean the machine thoroughly.
Store the ice cream head and XL pump disassembled.
The storage area must be dry with an air humidity level of 45-75%.
The ambient temperature must be between 0 and 50°C.
The storage area must be free of dust or the machine and parts must be
covered with plastic film.
Version date: march 18th 2013
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9
Operator Manual
NA 64-- series
XL pump
Chapter 9 - Discarding
9 Discarding
This chapter provides information about discarding the machine.
9.1 Environmental factors
The following must be observed:
• The machine must be discarded in accordance with legislation in force locally.
• Materials must be reused or disposed of in an environmentally friendly
manner.
• If the machine contains pollutants or contaminated liquids, these must be
disposed of in accordance with current legislation.
Make sure hazardous substances are disposed of
safely.
48
Version date: march 18th 2013
Operator Manual
NA 64-- series
XL pump
Annex 1 - Specifications
A1
Annex 1 Specifications
Machine dimensions
NA 6460
NA 6468
Height
1500 mm
Width
540 mm
Depth
950 mm
Weight
840 mm
Approx. 250 kg
Connection details
NA 6460
Electrical
Water pressure
NA 6468
400 V 3 x 16 amp + N + PE
--
Ambient temperature
min. 1 bar / max. 3 bar
+5°C tot +35°C
Consumption details
NA 6460
Electrical
Cooling water
NA 6468
2x 1,6 kWh
2x 40 m3/year
--
Specifications
NA 6460
Dispensing capacity
Soft ice cream flavours
NA 6468
Approx. 30+30 litres/hour
2 + mixed
Cylinder capacity
2x 2,5 litres
Mix tank capacity
2x 10 litres
Version date: march 18th 2013
49
A2
Operator Manual
NA 64-- series
XL pump
Annex 2 - Spare Parts
Annex 2 Spare Parts
A2.1
50
Ice cream head and beater
Version date: march 18th 2013
Version date: march 18th 2013
Item no. Name
Quantity
Product no.
2
Scraper blade
4
30091
3
Centre bar
2
30117
4
Piston
2
30008
5
Piston H
1
30003
6
O ring 21,82 x 3,53 (orange)
2
35034
7
H ring
1
35122
8
O ring 24 x 3
2
35006
9
Allen bolt, stainless steel M6 x 40
3
10
Nut, stainless steel M6
3
11
Ice cream front
1
30106T
12
Dispensing handle
3
31026
13
Head bolt, stainless steel
4
138044
14
Head bolt, stainless steel (extended)
2
137666
15
Locking pin dispensing handle
1
31024
16
Gasket ø 95
2
138042
17
Cylinder beater ø 95
2
30053
O ring set ice cream front ø 95
2
1
33104 +
35122
Operator Manual
35000
NA 64-- series
XL pump
2
51
A2
Cream seal
Annex 2 - Spare Parts
1
A2
A2.2
52
Operator Manual
NA 64-- series
XL pump
Annex 2 - Spare Parts
XL pump (2x)
Version date: march 18th 2013
Version date: march 18th 2013
Item no.
Name
Quantity
Product no.
2
O ring 17 x 3
2
35013
3
Pump foot
1
085046
4
O ring 5,5 x 1,5
2
35029
5
Mix valve
1
33409
6
O ring 64 x 4
2
35017
7
X ring 62,87 x 5,33
1
35016
8
Nozzle tube short
1
33492
9
Bottom disc with shaft
1
085039
10
Nozzle
1
400...(+size)
11
O ring 14 x 3
2
35021
12
Middle disc
1
085042
13
O ring 57 x 4
2
35015
14
O ring 8 x 2
1
97010
15
Top disc
1
085040
16
Pump housing
1
085043
17
Locking pin
2
085044
18
O ring 7,65 x 1,78
2
33400
O ring set XL pump
1
33111
Operator Manual
33475
NA 64-- series
XL pump
1
53
A2
Valve hose 14mm
Annex 2 - Spare Parts
1
A3
Operator Manual
NA 64-- series
XL pump
Annex 3 - EC Declaration
Annex 3 EC Declaration
EC Declaration of Conformity of the Machinery
Directive 2006/42/EC, Appendix II, under 1.A
Manufacturer,
Win Equipment B.V.
De Kronkels 31
3752 LM Bunschoten
The Netherlands
hereby declares that the following machine:
Name:
Type:
Nissei soft ice cream machine
NA 64-- series
is in conformance with the following EC directives:
• the Machinery Directive 2006/42/EC
and the following harmonised European standards:
• NEN-EN-ISO 12100-1/2
• NEN-EN-IEC 60204-1
Bunschoten, 10 February 2010
54
Name:
J. Geerdink
Position:
Director of Operations
Version date: march 18th 2013
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