Confidence_Plus_Warranty - Auto Repair, Allendale, MI

2012 Program
NATIONWIDE LIMITED REPAIR
WARRANTY
24 MONTHS / 24,000 MILES
WHO MAKES THIS WARRANTY
This limited warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited
warranty is made by the Independent Repair Facility ("Facility") who is so named on the original repair invoice and performed the service/repairs on your vehicle. This warranty
may be honored by any Facility participating in this program, or other authorized facility anywhere in the United States and Canada. Sonsio Administrative Services, Inc. serves
as the administrator only. This warranty is not a warranty of Sonsio Administrative Services, Inc., its affiliates, subsidiaries or any of their employees, or member companies.
WHAT IS COVERED BY THE LIMITED WARRANTY
This warranty covers the following types of repairs and services:
A.
B.
C.
D.
E.
F.
Air Conditioning, heating and climate control systems.
Engine cooling systems.
Engine performance, drivability, services and repair.
Emission control system.
Fuel systems.
Electronic engine management system and other onboard computer systems, (engine, body, brake and
suspension computers), Cruise control systems.
G.
H.
I.
J.
K.
L.
M.
Brake system.
Starting and charging systems.
Electrical systems.
Exhaust system.
Ignition system.
Steering/suspension systems, wheel bearings, CV joints/U-joints,
Half-shafts and driveshafts.
Other minor repairs.
The Facility warrants that the above repairs and services performed at this location will be free from defects in materials and workmanship for 24 months or 24,000 miles
whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair invoice. This warranty is conditioned on the vehicle being
subjected only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case
exceed the costs of the original repair or service. If there is a defect in either materials or workmanship within the warranty period, the Facility has the option to perform
remedial service work at no charge to you, replace the defective warranted part(s) without charge to you, or refund the entire charge for the warranted repairs, minus any
previous refunds.
STATE OF CALIFORNIA ONLY: A buyer of covered products or services has the right to have warranty service performed during the warranty period. The warranty period will
be extended for the number of whole days that the vehicle has been out of the buyer’s hands for warranty repairs. If a defect exists within the warranty period, the warranty will
not expire until the defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances
beyond the control of the buyer, or if the warranty repairs did not remedy the defect, and the buyer notifies the Administrator of the failure of the repairs within 60 days after they
were completed. If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return his vehicle for a replacement of parts, if applicable, or a refund,
which in either case is subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
You must keep a copy of the original repair invoice and present it when seeking service under this warranty. If you are less than 25 miles away from the original repair Facility,
you must return your vehicle to that Facility and temporarily surrender your original repair invoice, or a legible copy of the same, to the Facility. If you are more than 25 miles from
the original Facility, prior to any warranty repair work being performed you must call the Administrator at 1-877-230-0369 during normal business hours Monday through
Friday from 8:00 a.m. to 8:00 p.m., and Saturdays from 8:00 a.m. to 5:30 p.m. (Eastern Time), excluding holidays. The Administrator will direct you to the nearest
participating facility location. If there are no participating locations in your area, you may take your vehicle to a non-participating facility in your area. If your vehicle is inoperable,
and you are more than 25 miles from the original Facility, you may be eligible for towing and/or rental car benefits as determined by the Administrator. If the non-participating
facility will not accept payment from the Administrator, you must pay for the warranty service and submit your original repair order and subsequent warranty repair invoice to the
Administrator for review. In all cases, these original document(s) will be returned to you as soon as practicable.
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been
damaged by abnormal use, misuse, neglect, accident, alteration or "tampering with" (by other than the Facility or Facility employees). The Facility's employees and/or agents do
not have authority to modify the terms of this warranty nor to make any promises in addition to those contained in this warranty. THIS WARRANTY DOES NOT IN ANY WAY
INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses that you may incur as the result of faulty repair or service). Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific rights. You may
also have other rights, which vary from state to state.
AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY
This warranty does not cover repair(s) or replacement(s) except as listed in the section, "WHAT IS COVERED BY THE LIMITED WARRANTY," even though the Facility may
offer other services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive
repairs excluded from the Limited Repair Warranty include:
I.
ENGINE:
A.
Any internal repairs or replacement of internal components, or replacement of engine assembly.
II.
TRANSMISSION, TRANSAXLES:
A.
Automatic – any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of
same.
B.
Manual – any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of same.
C.
Clutches – Clutch component or assembly repair or replacement.
III.
DRIVE AXLE/DIFFERENTIAL ASSEMBLY:
A.
Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.
1. Ring gear, pinion shaft and related gears.
2. Associated bearing with above.
3. Pinion seal.
CONFIDENCE PLUS WARRANTY
IV.
AUTO BODY, PAINT, MOLDING REPAIR:
P.O. BOX 17659
A.
Any repair or materials related to auto body repair work.
GOLDEN, COLORADO 80402-6027
B.
Glass related repairs.
1-877-230-0369
V.
COMMERCIAL VEHICLES
VI.
TIRES
VII. BATTERIES
AWI Marketing / Grand Rapids, MI
www.autowaresgroup.com
01/12
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