the muse ceiling fan installation instructions

THE MUSE CEILING FAN
INSTALLATION INSTRUCTIONS
Please read and save these instructions
These instructions are to be used in
the installation of the following
QUORUM INTERNATIONAL fans...
The Muse
2009
P.O.Box 961008 Fort Worth, TX 76161 (817) 626-5483
FAX (817) 626-5540
IO180-05/10
QUORUM'S UNIQUE LIMITED
LIFETIME WARRANTY
This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
WHAT IS COVEREDExcept as specified below, the manufacturer
of this product warrants it to be free of all
defects in workmanship and material.
WHAT IS NOT COVERED BY THIS
WARRANTY1. All costs of removal or reinstallation
of the fan.
2. Damage resulting from failure to
follow instructions contained herein.
3. Damage occurring during shipment of
the product (claims must be presented to
the carrier).
4. Damage resulting from accident,
misuse, abuse, or neglect.
5. Damage resulting from the application
of any exterior coating, or by the addition
of any unapproved accessories.
6. Damage resulting from repair or
attempted repair by anyone other than the
manufacturer.
technical skill, competence, or experience
of the user.
superior product if the defective unit is
returned prepaid to us.
8. Glass or acrylic components or
accessories.
TO GET WARRANTY SERVICE To obtain warranty service, the product
must be returned prepaid to Quorum.
(This warranty is not enforceable outside
the United States.) Details regarding
return shipment are explained elsewhere
in this manual. Whenever warranty
service is required, you must present a
copy of the original dated sales receipt as
proof of coverage.
9. Minor occurrences of wobble are
accepted as normal and should not
necessarily be considered a defect.
WHO MAY ENFORCE WARRANTYThis warranty may be enforced only by
the original purchaser. The end user must
possess a dated proof of purchase from an
authorized Quorum dealer to establish a
warranty claim.
LENGTH OF THE WARRANTY 1. For the fan motor - for the lifetime of
the original purchaser.
2. For everything else, except blades and
finish - one year from the date of
purchase.
3. For fan blades and finish - 90 days
from the date pf purchase.
WHAT WE WILL PAY FOR We agree to correct defects outlined in the
warranty without charge, or at our option
replace the fan with an equivalent or
There is no other express warranty.
Quorum hereby disclaims any and all
implied warranties, including but not
limited to those of merchantability of
fitness for a particular purpose to the
extent permitted by law. Quorum shall
not be liable for incidental,
consequential, or special damages
arising out of or in connection with the
product use or performance except as
may otherwise be accorded by law. The
duration of any implied warranty which
cannot be disclaimed is limited to the
periods specified above in the express
warranty.
7. Damage resulting from causes other
than product defects, including lack of
WARRANTY SERVICE
1. Most problems can be handled by our
customer service agents over the
telephone. Customers seeking warranty
repair or replacement for any fan or
component are encouraged to call us for
assistance. All returns must be issued a
Return Goods Authorization number
(RGA) prior to returning the defective
unit or part. Call (817) 626-5483 Monday thru Friday 8:00 a.m. - 5:00 p.m.
CST to obtain a RGA number.
2. Arriving shipments will be refused if
they do not bear a valid RGA number on
the outside packaging.
3. A dated proof of purchase must
accompany any fan or component clearly
indicating the name of the original
purchaser.
4. To avoid damage in transit, the
product should be returned in its original
box and packaging. Quorum will not bear
responsibility for any shipping damage.
5. Any return of a fan or component
must be shipped freight and insurance
prepaid.
FOR YOUR RECORDS
Purchased From
City
State
Fan Model No.
Date Purchased
Complete and mail the enclosed
warranty card within 10 days to ensure
your warranty is registered.
If you have any questions regarding the
warranty, or the procedures for
obtaining service, please call us at
(817) 626-5483 - Monday thru Friday
8:00 a.m. - 5:00 p.m. CST.
1. SAFETY RULES
1. To avoid possible electric shock, turn
off the electricity at the main fuse box or
circuit panel before you begin the fan
installation or before servicing the fan or
installing accessories.
2. Read all instructions and safety
information carefully before installing
your fan and save these instructions.
3. Make sure all electrical connections
comply with local codes or ordinances as
well as the National Electrical Code. If
you are unfamiliar with electric wiring,
please use a qualified and licensed
electrician.
4. Make sure you have a location
selected for your fan which allows clear
space for the blades to rotate, and at lease
seven (7) feet of clearance between the
floor and the fan blade tips.
Model #21542-xx: 12.85 lbs
5. The outlet box and ceiling support
joist used must be securely mounted, and
capable of supporting at least 50 pounds.
To reduce the risk of fire, electric shock,
or personal injury, use only an outlet box
clearly labeled "Acceptable For Fan
Support".
10. Do not attempt to control the
operation of the fan (or an optional light
kit) from any wall control that is not
approved by Quorum for use with its fans.
Do not use solid state wall controls. The
use of any unapproved control voids the
fan's warranty.
6. To reduce the risk of personal injury
use only approved hanging brackets and
screws supplied with the outlet box for
mounting to the outlet box.
11. Federal regulations require all ceiling
fans with light kits manufactured or
imported after January 1, 2009, to limit
total wattage consumed by the light kit to
190W. Therefore, this fan is equipped
with a wattage limiting device.
7. After installation is complete, check
that all connections are absolutely secure.
TOOLS REQUIRED
FOR INSTALLAITON
8. Do not insert anything into the fan
blades while they are rotating.
Phillips Screwdriver
Wire Cutters
Electrical Tape
Step Ladder
9. Do not operate the reverse switch until
the fan has come to a complete stop.
2. UNPACKING YOUR FAN
Unpack your fan and check the contents. Do not discard the carton. If warranty
replacement or repair is ever necessary the fan should be returned in original packaging.
Remove all parts and hardware. Do not lay motor housing on its side - because the
decorative casing may shift. Check all visible screws, bolts and nuts for tightness.
Examine all parts. The following parts should be included:
1. Set of blades (a)
2. Hanger/mounting bracket (b)
3. Ceiling canopy (c)
a.
b.
4. Downrod assembly (4") and
Alternate downrod (6") (d)
5. Yoke cover (e)
6. Fan motor assembly (f)
c.
7. Set of blade arms (g)
8. Mounting plate (h)
9. Light kit (i)
10. Glass shade (j)
d.
11. Receiver (k)
12. Transmitter (l)
13. 1 x 100 Watts halogen bulb (m)
14. Parts bags (n) containing:
e.
Blade attachment hardware
(Screws/washers, washers may be
attached to screws)
Mounting hardware (wire nuts, wood
f.
screws, machine screws, lock washers,
spring washers, metal washers.)
15. Blade balancing kit (o)
NOTE:
Some Quorum fan models will have slightly
different parts than what is shown here
depending upon the design you have chosen.
Basic installation procedures are similar for
all models.
g.
h.
l.
m.
i.
n.
j.
o.
k.
IF YOU FIND THAT PARTS ARE MISSING. CONTACT YOUR DEALER FOR REPLACEMENT, OR CALL QUORUM DIRECTLY AND WE WILL MAIL REPLACEMENTS TO YOU IMMEDIATELY.
3. MOUNTING OPTIONS
1. Disconnect the power by removing fuses
or turning off circuit breakers.
2. If there is an existing outlet box, ensure it
is clearly marked "Suitable for Fan Support".
If it is not so marked, it must be replaced
with an approved one.
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, FIRE, OR PERSONAL INJURY,
MOUNT THE FAN ONLY TO AN OUTLET MARKED ACCEPTABLE FOR FAN SUPPORT AND USE
MOUNTING SCREWS PROVIDED WITH THE OUTLET BOX.
Fig. 1
Fig. 2
Ceiling Joists
Ceiling Joists
3. Secure the outlet box (or make sure the
existing box is secured) directly to the
building structure. Use appropriate fasteners
and building materials.
Outlet Boxes
Outlet Boxes
4. Figures 1,2 and 3 are examples of
different ways to mount the outlet box in
different situations. A longer downrod may
be required in sloped ceiling situations to
maintain proper blade clearance.
5. To hang the fan in locations where no
ceiling joist is available, a hanger support bar
may be required (Figure 4). Quorum
distributes approved hanger support bars and
outlet boxes.
Fig. 3 Ceiling Joists
Fig. 4
Ceiling Joist
Hanger
Support Bar
Ceiling Joist
Angled ceiling
maximum
24º angle
Recessed
outlet Boxes
(with 4" downrod)
Outlet Boxes
CAUTION: TO REDUCE THE RISK OF PERSONAL INJURY, INSTALL THE PRIMARY MOUNTING MEANS AND USE ONLY THE HARDWARE
PROVIDED WITH THE FAN.
4. HANGING YOUR FAN
WARNING -Turn off the power!
Fig. 7
Fig. 5
DO NOT fasten the blades to the fan until it
is assembled and hanging from the ceiling.
To do so now will likely bend the blade arms
and almost certainly cause wobble.
Downrod
Hanger
bracket
Canopy
1. Remove the decorative canopy bottom
cover from the canopy by turning the
cover counter clockwise. (Fig. 5)
Ceiling
canopy
Canopy ring
Yoke cover
1. If not already affixed to the hanger
bracket, place the rectangular rubber
isolators between the hanger bracket and
outlet box. Secure the hanger bracket to
the outlet box using the 2 long steel
screws supplied with the outlex box.
2. Remove the set pin and safety lock
clip from the yoke on top of the motor
assembly. Slide the downrod through the
canopy and canopy ring. Slide the yoke
cover onto the downrod (Fig. 6). Feed the
wires from the fan motor through the
downrod assembly.
3. (Fig. 7) Attach the downrod assembly
(downrod, yoke cover, canopy ring and
canopy) to the motor by sliding the
downrod into the yoke on top of the motor
assembly. Slide the set pin through the
hole in the yoke, downrod and secure it
with the safety lock clip. Tighten the set
screws on yoke. The yoke cover will
lower down to conceal the yoke. Feed the
wires through the downrod ball.
4. Lift the fan motor without the blades
and place into the hanger bracket, rotating
the ball until the groove engages the tab
on the hanger bracket. This locks the ball
mount and fan motor, preventing fan
rotation during operation. (Fig. 8)
Canopy
cover
Set screw
Yoke
Safety
lock clip
Set pin
Fig. 6
Downrod
assembly
Canopy
Fig. 8
Canopy ring
Hanger bracket
Yoke cover
Downrod
5. ELECTRICAL CONNECTIONS
REMEMBER -Turn off the power!
4. Connect the wiring from the wall
switch receptacle to wall transmitter unit.
Remove the existing wall plate and
switch from the wall junction box.
Connect one BLACK wire from the
wall to one BLACK wire (labeled "TO
FAN") from the wall transmitter.
GROUND
WH
GRN
Outlet box
WH
Connect the BLACK building
supply wire to the BLACK receiver
wire.
Connect the WHITE receiver neutral
wire to the WHITE building neutral wire.
Connect the COPPER building
ground wire to the GREEN fan ground
wire.
BLK
House
supply
wire
Ceiling
HI
LIGHT
MED
LOW
FAN OFF
OFF
ON
ON
Receiver
Wall control
NOTE: It may be necessary to bind
the house wires to the corresponding
receiver wires with electrical tape
before capping them with wire nuts.
This will prevent them from slipping
apart during the rest of the installation.
WH
3. Connect the wiring from the ceiling to
the receiver unit. (Use the 2 wire bundle
on the receiver.) Secure with supplied wire
nuts.
Fig. 9
BLK
Connect the BLACK fan wire to the
BLACK receiver wire.
Connect the BLUE fan wire to the
BLUE receiver wire.
Connect the WHITE fan neutral wire
to the WHITE receiver neutral wire.
6. Put the receiver unit inside the canopy.
Proceed to Step 7 - Completing the
Installation.
BLU
2. Make wire connections from the fan
to the wall control receiver unit. For this
step use the bundle of 3 wires on the
receiver. (Fig. 9)
5. The wall control and receiver unit has
16 different code combinations.
Your fan will not operate if the switch
settings do not match.
If you have another remote operated fan in
your home, make sure its combination of
switch settings are different from those of
your new fan.
BLK
1. Find the DIP switches located on the
side of the receiver unit. Set the switches
at random to set the frequency at which the
unit will operate. At least one of the four
switches must be in the "ON" position.
Connect the other BLACK wire (labeled
"TO POWER SUPPLY") from the
transmitter to the remaining BLACK wire
from the wall (A/C supply source).
If your junction box has a ground wire
(green or bare copper), connect the
transmitter's ground wire to it. Otherwise,
connect the transmitter ground wire
directly to one of the screws from the
outlet box.
Find the DIP switches located on side of
the wall control unit. Ensure the setting
matches the switch setting on the receiver.
Carefully tuck the connected wires
inside the junction box. Secure the
transmitter with the two screws provided.
Attach the face plate over the transmitter
with the two screws provided.
BLK
Use the wire nuts supplied with your fan
when making connections. Secure the
connectors with electrical tape and make
sure there are no loose connections or wire
strands.
GRN
Fan canopy
6. COMPLETING THE INSTALLATION
WARNING -Turn off the power!
1. Make sure the wiring is safely inside the
outlet box as instructed in Step 5 - Electrical
Connections. To install the canopy, removing
the 1 of 2 screws from the bottom of the
mounting bracket and loosening the other one a
half turn from the screw head. Slide the canopy
up to mounting bracket and place the key hole on
the canopy over the screw on the mounting
bracket, turn canopy until it locks in place at the
narrow section of the key holes. Secure
tightening the two set screws.
Fig. 10
Fig. 13
Outlet box
Hanger bracket
Canopy
Screws
2. Blade Assembly & Installation (Fig. 11)
Caution: Remove the screws from the motor
support plate, discard the screws and motor Fig. 11
support plate. Using the supplied blade arm
screws, attach the blades to the blade arms.
In some cases the metal washer is
permanently fixed to the screw head. Ensure
all screws are used for each blade. Next,
attach the blade assembly to the motor
assembly using the supplied screws. DO
NOT bend the blade arms when installing
the blades.
3. Attaching the Mounting Plate (Fig. 12)
Attach the mounting plate to the flange of the
motor by using the three (3) screws provided
that are preinstalled on the flange.
4. Attaching the Light Kit (Fig. 13)
Connect the two wiring plugs from the motor
assembly to the corresponding plugs in the
light kit. Attach the light kit to the mounting
plate by using the three (3) screws provided
that are preinstalled on the mounting plate.
Wire connector
Light kit
Screws
A certain amount of wobble may be
considered normal, especially if the fan is on a
downrod long than 12".
Screws
Fig. 14
Fiber washers
Blades
Screws
Blade arms
Fig. 12
5. Attaching the light bulbs and glass shade
(Fig. 14)
Install 1 x 100W halogen bulb (included).
Raise glass shade up against mounting plate
and secure it to the fan by turning clockwise
until snug. DO NOT OVERTIGHTEN.
NOTE: Federal regulations require all ceiling
fans with light kits manufactured or imported
after January 1, 2009, to limit total wattage
consumed by the light kit to 190W.
Therefore, this fan is equipped with a wattage
limiting device.
Mounting
plate
Mounting
plate
Bulb
Glass
shade
Fiange
Mounting
plate
Screws
7. FAN OPERATION AND CARE
1. A ceiling fan is an environmentally
smart choice to cool as well as to help
warm your home or office. Adjust your
HVAC thermostat during fan use to save
additional energy and money on your air
conditioning and heating utility bills. You
should see a significant reduction in both
your heating and cooling costs by regular
use of your fan.
Do not hesitate to use your fan during
summer and winter months. In summer,
(Fig. 15) using the reverse switch(raise up
the yoke cover), adjust the fan's direction
so cool air is blown down, producing a
cooling breeze. In winter, (Fig. 16)
reverse the fan so that an upward airflow
will push warm air off the ceiling and
circulate it downwards into the living
area. In winter months, use the fan at a
lower speed than summer.
2. Periodically check tightness of all
screws securing the blades to the blade
arm attachment points. A clicking or a
rattling noise is a sure indication of
loosening screws. Since screws will
invariably work loose over time, at least
once a year, tighten all the screws
attaching blades to blade arms. Do not
bend blade arms when cleaning or
servicing the fan.
3. Clean you fan periodically using only
a cloth dampened with a mild detergent
solution for all hardware - never use
solvents. The finish plating is lacquered
to prevent tarnishing. Use a lint-free
cloth with clean water to clean blades.
Fig. 15
4. You will never need to oil or lubricate
your fan. Its permanently sealed bearings
will provide trouble free, silent operation
for many years.
5. If repairs or servicing are ever
required, to avoid possible electric shock,
turn off the electricity at the main fuse
or circuit panel before you begin.
Fig. 16
WINTER
8. TROUBLESHOOTING
FAN WILL NOT START
1. Check that the electricity has been
turned on at the circuit breaker which had
probably been turned off during
installation.
2. Turn off the electricity. Check all
connections in the wiring of the fan at the
ceiling and make sure it follows the
wiring instructions outlined in this
manual.
3. Be sure on/off power switch on the wall
control is in the "on" position.
4. Check the DIP switches on the side of
the wall control unit to ensure they are set
to the same frequency as on the receiver
unit. (Refer to Section 6 "Electrical
Connections")
NOISE
Note: Always allow a day or two "run-in"
time for any new fan at medium or high
speed. When attempting to diagnose
noise, listen carefully from several sides
to try and isolate the location of the noise
(blade, upper end, motor, light kit, etc.)
1. Tighten all screws attaching blades to
blade arms. Remember to tighten these
screws at least once a year because they
may loosen slowly over time and cause a
clicking noise.
3. Use of a standard light rheostat or an
unapproved fan wall control to control the
fan speed will always cause an annoying
"hum". Many fan motors do not work
quietly with solid state variable speed
controls.
4. Check that the rubber gasket on the
mounting bracket has been installed if
called for in the installation instructions.
5. Check that the canopy in not touching
the ceiling.
6. Check that all screws on the motor
housing and the bottom housing are tight.
FAN TURNS, BUT DOES NOT MOVE
MUCH AIR
1. The fan may be running in reverse.
The reverse switch located on top of fan
motor housing. (see Fig. 17)
2. The distance from the ceiling to the
blades may be too small. For downrod
fans, optimal placement would be 8-9 feet
from the floor.
3. The room may contain items which
obstruct the air flow.
4. The fan may be too small for the size
of the room.
Fig. 17
2. Turn off the power. Loosen the
canopy and check that the wiring and/or
wire nut connectors are not resting against
the canopy, possibly vibrating while the
fan is on.
Reverse switch
EXCESSIVE WOBBLE
Note: A small amount of wobble is
considered acceptable and should not be
considered a defect.
1. Make certain all blades are tightly
attached to each blades' respective blade
arm.
LIGHTS SHUT OFF AND WILL NOT
COME BACK ON
1. This unit is equipped with a wattage
limiting device. Lamping in excess of 190
watts will disable your ceiling fan's light
kit. To reset your light kit you must turn
the power off and re lamp, keeping the
wattage under 190 watts. Restore power
to your ceiling fan and continue normal
operation.
NOTE: Federal regulations require all
ceiling fans with light kits manufactured
or imported after January 1, 2009, to
limit total wattage consumed by the
light kit to 190W. Therefore, this fan is
equipped with a wattage limiting
device.
REPLACEMENT PARTS AVAILABLE
A full range of genuine replacement
spare parts are available at reasonable
cost directly form Quorum
International. Please call us at (817)
626-5483. Monday through Friday
from 8:00 A.M. to 5:00 P.M. CST.
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