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2940 Hwy 14 W, Rochester, MN 55901
ENGLISH
Operator’s Manual
CAYENNE ELECTRIC COUNTERTOP GRIDDLE
Item
40715
40716
40717
Description
Griddle Flat Top 14”
Griddle Flat Top 24”
Griddle Flat Top 36”
Voltage
120V
220V
220V
HZ
50/60
50/60
50/60
kW
1.8 (15 Amps)
3.0 (14 Amps)
8.4 (39 Amps)
Plug
5-15P
6-15P
6-50P
Thank you for purchasing this Vollrath Counter Top Cooking Equipment. Before operating the equipment, read and familiarize yourself with
the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and
packaging. Use this packaging to ship the equipment if repairs are needed.
Item No. 2350015-1 Rev 4/01
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
SaFety precaUtionS
Unpacking the eqUipment and initial SetUp
To ensure safe operation, read the following statements and
understand their meaning. Please read carefully.
When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.
1. Remove all packing material and tape, as well as any protective plastic
from the equipment.
2. Clean any glue residue left over from the plastic or tape.
3. Place the equipment in the desired position and height.
4. Plug equipment into a properly grounded electrical supply matching the
nameplate rating. Damage to the equipment can occur if incorrect power
is supplied to equipment.
5. Install the four (4) legs and feet onto the equipment. See Figure 1.
WARNING
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
NOTE
FeatUreS and controlS
Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.
For Your Safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
To reduce risk of injury or damage to the equipment:
„ Use only grounded electrical outlets matching the nameplate rated
voltage.
„ Have equipment installed by a qualiied personnel in accordance with
local codes and ordinances.
„ Use equipment in a lat, level position.
„ Do not use an extension cord with this equipment.
„ Unplug equipment, turn off and let it cool before cleaning or moving.
„ Do not spray controls or outside of equipment with liquids or cleaning
agents.
„ Do not clean the equipment with steel wool.
„ Keep equipment and power cord away from open lames, electric
burners or excessive heat.
„ Do not operate unattended.
„ Do not operate equipment in public areas and/or around children.
„ The equipment may be hot, even though the pilot light is not on.
„ Do not operate if equipment has been damaged or is malfunctioning in
any way.
FUnction and pUrpoSe
This equipment is intended to be used for contact grilling foods in commercial
foodservice operations only. It is not intended for household, industrial or
laboratory use.
Before using this equipment it must be cleaned and dried thoroughly.
This grill is a medium duty appliance capable of a wide variety of grilling
applications. The temperature is thermostatically controlled. The temperature
range is 120°F (49°C) and 550°F (288°C). The thermostat is also the
ON / OFF switch. An indicator lamp adjacent to the thermostat dial indicates
when the elements are heating.
2
OperatOr’s Manual
F
E
D
G
C
B
A
Figure 1. Features and Controls.
A
LEG. Supports the equipment.
B
ADJUSTABLE FEET. Used to adjust the level of the equipment.
C
THERMOSTAT CONTROL dial. Used to set or adjust the temperature
of the heating surface. The numbers on the dial correspond with the oil
temperature. The “0” position is off.
D
PILOT LIGHT. This light indicates that the surface is heating. Once the
set temperature has been reached the light will go out. Equipment will
continue to maintain heat and temperature with the light cycling on and
off. This is not a power indicator light.
E
DRIP TROUGH. Opening on the front of the grill for grease or oil to
drain out.
F
GRIDDLE PLATE. Cooking surface.
G
DRIP TRAY. A container under the grease trough that collects grease
and oil from the grease trough.
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
operation
cleaning
WARNING
Burn Hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
Hot surfaces and food can burn skin. Allow the hot surfaces to cool
before handling. Do not drop or spill water onto the cooking surface
as it can spray or splatter.
Before initial use, turn the thermostat control to the maximum setting, and
allow equipment to burn-in for 30 minutes. You will notice smoke appearing
due to the cooking surface burning-in. This is normal. After 30 minute burn in
period the equipment is ready for use.
To adjust the leveling feet:
1. Hold the leg (A) and rotate the feet so the equipment is level. See Figure
1.
To begin heating or cooking:
1. Check that drip tray (G) is in place
2. Turn thermostat control (C) to desired temperature and preheat for 15
minutes.
3. Cook food products in desired manner.
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the equipment. Liquid inside the equipment
could cause an electrical shock.
Do not spray water or cleaning products. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Do not use equipment if power cord is damaged or has been
modiied.
4. At the end of each cooking cycle allow equipment to cool. Wipe down
cooking plates and never allow excess fat, oil, or grease to build up as
this will result in a build-up of carbon on the plate.
5. Empty the drip tray (G) periodically to ensure it does not overlow.
See Figure 1.
WARNING
Burn Hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
Hot surfaces and food can burn skin. Allow the hot surfaces to cool
before handling. Do not drop or spill water into the cooking surface
as it can spray or splatter.
NOTE:
Do not clean the equipment with steel wool.
1. Allow the equipment to cool completely before cleaning.
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the equipment. Liquid inside the equipment
could cause an electrical shock.
Do not spray water or cleaning products. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Do not use equipment if power cord is damaged or has been
modiied
2. Unplug the equipment.
NOTE:
Do not immerse the cord, plug or equipment in water or
any other liquid.
3. Wipe grease or oil to the drip trough (E) and into the drip tray (G). See
Figure 1.
4. Using a damp cloth, sponge dipped in soapy water, metal scraper or
griddle stone to clean the equipment; rinse thoroughly.
5. Dry thoroughly after cleaning.
6. Empty and clean drip tray (G). Place the drip tray into the equipment.
7. Apply a light coat of vegetable to prevent rust on the griddle plate (F).
OperatOr’s Manual
ENGLISH
WARNING
To maintain the appearance and increase the service life, clean your
equipment daily.
3
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
troUbleShooting
troubleshooting Chart
Problem
It might be caused by
Course of Action
Pilot Light does not come on when
the temperature control is turned up.
The equipment is not plugged in.
Pilot Light malfunction.
Plug equipment in.
Replace Pilot Light.
The light comes on, equipment does
not heat.
Thermostat Control malfunction.
Replace Thermostat Control.
Heating Element malfunction.
Replace Heating Element.
Service and repair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power
cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualiied professional repair service listed below.
VOLLRATH Technical Service • 1-800-628-0832
electrical draWing - coUntertop electric griddle, modelS ~ 40715, 40716
120V ~ 1800Watt
N
L1
G
L1
2
G
1
T
3
Callout Part Number Description
4
L2
1
T
2
220V ~ 3000Watt
2
2
3
Callout Part Number Description
1
XTSA0007
Control Thermostat
1
XTSA0007
Control Thermostat
2
XTFA0001
Heating Element, 120V ~ 1800 Watt
2
XTFA0005
Heating Element, 220V ~ 1500 Watt
3
XAA0011
Pilot Light, 120V, Amber
3
XAA0002
Pilot Light, 220V, Red
OperatOr’s Manual
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
electrical draWing - coUntertop electric griddle, model ~ 40717
220V ~ 8400Watt
L1
L2
G
T
1
T
1
T
1
ENGLISH
2
3
2
3
2
3
Callout Part Number Description
1
XTSA0007
Control Thermostat
2
XTFA0008
Heating Element, 220V ~ 2800 Watt
3
XAA0002
Pilot Light, 220V, Red
OperatOr’s Manual
5
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
Spare partS liSt - coUntertop electric griddle, modelS ~ 40715
Callout
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
6
Part Number
N/A
N/A
XAA0009
N/A
XAA0011
XTSA0015
XFTA0006
XTSA0007
N/A
N/A
N/A
N/A
N/A
N/A
N/A
XFTA0001
XFTA0010
XCOA1013
XAA0005
XTSA0005
N/A
OperatOr’s Manual
Description
Grill Plate
Body
Control Panel Facia
Light Facia
Pilot Light, 120V, Amber
Thermostat Control Knob
Drip Tray
Thermostat
Vollrath Logo Decal
Element Clamp
Thermostat Probe Bracket
Element Cover
Rear L-Shape Cover
Rear Cover
Insulated Pad
Heating Element 120V ~ 1800 Watts
Leg (includes Ref. 21)
Power Cord Restraint
Power Cord, 120V, NEMA 5-15P Plug
Connector Block
Foot
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
eXploded vieW - coUntertop electric griddle, modelS ~ 40715
1
20
19
2
18
3
17
4
21
ENGLISH
6
5
16
8
9
7
15
10
11
10
12
14
13
OperatOr’s Manual
7
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
Spare partS liSt - coUntertop electric griddle, modelS ~ 40716
Callout
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
8
OperatOr’s Manual
Part Number
N/A
N/A
XAA0009
N/A
XAA0002
XTSA0015
XFTA0006
XTSA0007
N/A
N/A
N/A
N/A
N/A
N/A
N/A
XFTA0005
XFTA0010
XCOA1013
XAA0006
XTSA0005
NA
Description
Grill Plate
Body
Control Panel Facia
Light Facia
Pilot Light, 220V, Red
Thermostat Control Knob
Drip Tray
Thermostat
Vollrath Logo Decal
Element Clamp
Thermostat Probe Bracket
Rear Cover
Rear L-Shape Cover
Insulation Pad
Element Cover
Heating Element 220V ~ 1500 Watts
Leg (includes Ref. 21)
Power Cord Restraint
Power Cord, 220V, NEMA 6-15P Plug
Connector Block
Foot
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
eXploded vieW - coUntertop electric griddle, modelS ~ 40716
1
20
19
2
3
18
4
6
5
17
8
21
9
7
16
ENGLISH
14
16
15
14
10
15
11
10
10
11
10
12
13
OperatOr’s Manual
9
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
Callout
1
10
Part Number Description
N/A
Grill Plate
2
N/A
Body
3
XAA0009
4
N/A
5
XAA0002
Pilot Light, 220V, Red
6
XTSA0015
Thermostat Control Knob
7
XTSA0007
Thermostat
8
XFTA0006
Drip Tray
9
XFTA0008
Heating Element 220V ~ 2800 Watts
10
N/A
Insulation Pad
11
N/A
Element Cover
12
N/A
Vollrath Logo Decal
13
N/A
Rear Cover
14
N/A
Rear L-Shape Cover
15
XFTA0010
Leg (includes Ref. 19)
16
XCOA5012
Power Cord Restraint
17
XCOA5013
Power Cord, 220V, NEMA 6-50 Plug
18
XFTA0002
Connector Block
19
N/A
OperatOr’s Manual
Control Panel Facia
Light Facia
Foot
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
1
18
17
2
3
4
16
6
5
15
12
8
9
15
ENGLISH
19
7
19
14
10
11
13
OperatOr’s Manual 11
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
Countertop Cooking equipment
Warranty Statement For the vollrath co. l.l.c.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as speciically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1.
2.
3.
4.
Refrigeration compressors – The warranty period is 5 years.
Replacement parts – The warranty period is 90 days.
Fry pans and coated cookware – The warranty period is 90 days
EverTite™ Riveting System – The warranty covers loose rivets
only, forever.
5. Cayenne® Heat Strips – The warranty period is 1 year plus an
additional 1 year period on heating element parts only.
6. Ultra and Professional Induction Ranges – The warranty period
is 2 years
7. Mirage and Commercial Induction ranges - The warranty period
is 1 year.
8. ServeWell® Induction Workstations – The warranty period is
one year on the workstation table and 2 years on induction hobs
9. Slicers – The warranty period is 10 years on gears and 5 years
on belts
10. Mixers – The warranty period is 2 years
11. Extended warranties are available at the time of sale.
12. Boxer Mixers – 1 Year exchange Warranty
13. Vollrath – Redco products – The warranty period is 2 years
14. Optio / Arkadia product lines – The warranty period is 90 days
15. All non-stick products (i.e. fry pans and surfaces) are 90 days for
the non stick surfaces.
All products in the Jacob’s Pride® collection, including
the following, have a lifetime warranty:
• NSF Certiied One-Piece Dishers
• NSF Certiied Spoodle® Utensils
• NSF Certiied Heavy-Duty Spoons with
Ergonomic Handle
• NSF Certiied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute®, Intrigue®, and Classic Select®
Cookware*
Items sold having no warranty:
• Meat Grinder Knives
• Light Bulbs in Convection Ovens and
Hot Food Merchandiser
• Oven Door Seals
• Oven Door Glass
• Hot Food Merchandisers / Display Case
Glass
• Calibration and set up of gas equipment
• Slicer / Dicer blades (table top food
prep) – Redco and Vollrath
*Jacob’s Pride® warranty does not cover Kool-Touch®,
non stick coatings and silicone handles.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certiied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision
when required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in
materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certiied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed
warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product speciication.
• No remedy will be available under any warranty not registered as required below.
LIMITATION OF LIABILITY:
THE VOLLRATH COMPANY LLC SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED UPON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY, OR ANY OTHER THEORY.
12
OperatOr’s Manual
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester,CMN
55901
ountertop Cooking equipment
Warranty proCedure
On all warranty calls, the following process and information is required:
•
•
•
•
•
•
•
All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).
A technical support professional will work to diagnose the issues, and provide the details for the service solution.
Name and phone number of person calling
Business name, street address, city, state and zip
Model and serial number
Date of purchase and proof of purchase (Receipt)
Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
Important:
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofice in the country of
purchase.
ENGLISH
Warranty regiStration
business name
key ContaCt name
email
street address
City
state
Country
phone
Fax
model
serial number
operation type
R Limited Service Restaurant R
R Convenience Store
R
R Business/Industry
R
R Long-Term Care
R
reason For seleCting our produCt
R Appearance
R
R Ease of Operation
R
Zip Code
item number
-
-
Full Service Restaurant
Recreation
Primary/Secondary School
Senior Living
R
R
R
R
Bars and Taverns
Hotel/Lodging
Colleges/University
Military
Full Service Restaurant
Versatility of Use
R Availability
R Price
Would you like to reCeive our Full-line Catalog and remain on our mailing list?
R
R
R
R
Supermarket
Airlines
Hospitals
Corrections
R Sellers Recommendation
R Brand
R Yes
R No
OperatOr’s Manual 13
Total Restaurant Supply - https://totalsupply1.com - Toll Free 1-800-944-9304 - Local 507-288-9454
2940 Hwy 14 W, Rochester, MN 55901
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
www.vollrathco.com
Main Tel: 800.628.0830
Fax: 800.752.5620
Technical Services: 800.628.0832
Service Fax: 920.459.5462
Canada Service: 800.695.8560
© 2010 The Vollrath Company, L.L.C.