Ceramic Cooktop
Model Number SCC6T
IM Version No.: V1.7
Issue Date: 06/2016
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Congratulations on choosing to buy a STIRLING® product.
All products brought to you by STIRLING® are manufactured to the highest standards
of performance and safety and, as part of our philosophy of customer service and
satisfaction, are backed by our comprehensive 3 Year In Home Warranty. We hope you
will enjoy using your purchase for many years to come.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
04 Warranty Details
05 General Safety Instructions
08 Product Overview
13 Getting Started
13 Operating Instructions
19 Heat Settings
20 Care and Cleaning
21 Hints and Tips
22Repair and Refurbished
Goods or Parts notice
23 Warranty Returns
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Ceramic Cooktop
The product is guaranteed to be free from defects in workmanship and parts for a period
of 36 months from the date of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or refunded at our discretion. The
benefits conferred by this warranty are in addition to all rights and remedies in respect of
the product that the consumer has under the Competition and Consumer Act 2010 and
similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
General Safety Instructions
Your safety is important to us. Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when
correctly adhered to. Keep the manual in a safe place for future reference, along with the completed warranty
card and purchase receipt. If applicable, pass these instructions on to the next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when using an electrical appliance.
Important installation advice
Electrical Shock Hazard
WARNING: All electrical work associated with the installation of this cooktop must be carried out by a
licensed electrician.
WARNING: This cooktop must be installed by a suitably qualified person in strict accordance with all
instructions in this manual.
•Adjacent furniture: When installing the cooktop, please ensure that any adjacent furniture (i.e. kitchen
cabinetry, doors and panels) along with all installation materials, are able to withstand a minimum
temperature of 95ºC.
•Certain types of vinyl or laminate kitchen cabinetry are particularly prone to heat damage, warping
or discolouration at temperatures below the guideline provided above. We assume no liability for any
damage caused by the appliances being installed in contravention of this temperature limit, or by
placing adjacent cabinetry closer than 4mm to the cooktop.
•Adequate Ventilation: Use of your cooktop will create heat, steam and moisture. Ensure that care
is taken to avoid injury as a result of use and that the room containing the cooktop is adequately
ventilated. Consult your qualified installer as to an appropiate level of ventilation based on your room
size and type.
•Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance
on it.
• Connection to a good earth wiring system is essential and mandatory.
• Alterations to the domestic wiring system must only be made by a qualified electrician.
• Failure to follow this advice may result in electrical shock or death.
Cut Hazard
• Take care: panel edges are sharp.
• Failure to use caution could result in injury or cuts.
Important safety instructions
• Read these instructions carefully before installing or using this appliance.
• No combustible material or products should be placed on this appliance at any time.
•Please make this information available to the person responsible for installing the appliance as it could
reduce your installation costs.
•In order to avoid a hazard, this appliance must be installed according to these instructions for
•This appliance should be connected to a circuit which incorporates an isolating switch providing full
disconnection from the power supply.
• Failure to install the appliance correctly could invalidate any warranty or liability claims.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operation and maintenance
WARNING: Domestic use only. This cooktop is designed for indoor domestic use only. It has been designed
to be installed into standard kitchen cabinetry.
Electrical Shock Hazard
•Do not cook on a broken or cracked cooktop. If the cooktop surface should break or crack, switch the
appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
• Switch the cooktop off at the wall before cleaning or maintenance.
• Failure to follow this advice may result in electrical shock or death.
•Do not allow the electrical cables to come into contact with any part of the cooktop which will become
Health Hazard
• This appliance complies with electromagnetic safety standards.
•However, persons with cardiac pacemakers or other electrical implants (such as insulin pumps) must
consult with their doctor or implant manufacturer before using this appliance to make sure that their
implants will not be affected by the electromagnetic field.
• Failure to follow this advice may result in death.
Hot Surface Hazard
• During use, accessible parts of this appliance will become hot enough to cause burns.
•Do not let your body, clothing or any item other than suitable cookware contact the Ceramic glass until
the surface is cool.
•Metallic objects such as knives, forks, spoons and lids should not be placed on the cooktop surface
since they can get hot
• Keep children away.
•Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking
zones that are on. Keep handles out of reach of children.
• Failure to follow this advice could result in burns and scalds.
WARNING: Danger of fire: Make sure small items of household equipment, including connection leads do
not touch the cooktop as their insulation materials are usually not resistant to high temperatures
Cut Hazard
•The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with
extreme care and always store safely and out of reach of children.
• Failure to use caution could result in injury or cuts.
Important safety instructions
WARNING: Fire Safety: Never leave the appliance unattended when in use. Boilover causes smoking and
greasy spillovers that may ignite.
• Never use your appliance as a work or storage surface.
• Never leave any objects or utensils on the appliance.
•Do not place or leave any magnetisable objects (e.g. credit cards, memory cards) or electronic devices
(e.g. computers, MP3 players) near the appliance, as they may be affected by its electromagnetic field.
• Never use your appliance for warming or heating the room.
•After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the
touch controls). Do not rely on the pan detection feature to turn off the cooking zones when you remove
the pans.
• Do not allow children to play with the appliance or sit, stand, or climb on it.
•Do not store items of interest to children in cabinets above the appliance. Children climbing on the
cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use.
•Children or persons with a disability which limits their ability to use the appliance should have a
responsible and competent person to instruct them in its use. The instructor should be satisfied that they
can use the appliance without danger to themselves or their surroundings.
•Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other
servicing should be done by a qualified technician.
• Do not use a steam cleaner to clean your cooktop.
• Do not place or drop heavy objects on your cooktop.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
• Do not stand on your cooktop.
•Do not use pans with jagged edges or drag pans across the Ceramic glass surface as this can scratch the
•Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can
scratch the Ceramic glass.
•If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
•Intended Purpose: This appliance is intended to be used in household and similar applications such as:
-staff kitchen areas in shops, offices and other working environments; -farm houses; -by clients in hotels,
motels and other residential type environments; -bed and breakfast type environments.
• Care should be taken to avoid touching heating elements.
•This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved.
•Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children
without supervision.
• A steam cleaner is not to be used.
•No Timer: The appliance is not intended to be operated by means of an external timer or separate remotecontrol system.
• Do not overload: Do not put pots or pans weighing over 25kg on the cooktop
•Frying Food: Check constantly when frying food on the cooktop to avoid overheating oil and becoming a
fire hazard
WARNING: The appliance and its accessible parts become hot during use.
WARNING: Unattended cooking on a cooktop with fat or oil can be dangerous and may result in fire.
NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid
or a fire blanket.
WARNING: Danger of fire: do not store items on the cooking surfaces.
WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for
cooktop surfaces of glass-ceramic or similar material which protect live parts.
WARNING: Young children less than 8 years of age shall be kept away unless continuously supervised.
•Heat Retention: Whilst the equipment complies with relevant safety regulations we wish to emphasize
that the cooktop surface will become hot during use and shall retain its heat after operation
•Do not touch hot surfaces: During operation the cooktop surface becomes very hot. Take care to not
touch any hot surfaces. Young children should be kept away during use
•Avoid Burns: Direct contact with the cooktop surface may result in burns. Take care when the cooktop is
in use
•Danger of Fire: Never leave items on top of the cooktop as this can become a fire hazard when the
equipment is switched on.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Product Overview
Ceramic Cooktop Layout
1200mm diameter (Max. 1800W)
2 165mm diameter (Max. 1200W)
3 200mm diameter (Max. 1800W)
4 165mm diameter (Max. 1200W)
5 Glass panel
6 Control panel
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Product Overview Cont.
Control Panel Layout
1 Cooking zone indicators and buttons
2Minus or Plus buttons to increase the
zone heat level and timers
3 Child lock button
4 Power On/Off button
5 Timer Button
6 Timer display
Before using your New Ceramic Cooktop
Read this guide, taking special note of the ‘Safety Warnings’ section.
Remove any protective film that may still be on your ceramic cooktop.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
General Installation Warnings:
• The ceramic cooktop must be installed by a qualified person or technician.
• Please never try to modify or repair the cooktop by yourself.
• The ceramic cooktop shall not be mounted to cooling equipment, dishwashers and rotary dryers.
• The ceramic cooktop should be installed with adequate ventilation.
• Ensure surfaces around the cooktop such as kitchen cabinetry, splashback, bench top and any surface
above the cooktop can withstand heat.
• To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
• Do not use a steam cleaner to clean this product
This product has been packaged to protect it against transportation damage. Unpack the appliance and
keep the original packaging and materials in a safe place. This will help to prevent any damage if the product
needs to be transported in the future. In the event that the carton is to be disposed of, please recycle all
packaging where possible. Plastic wrapping can be a suffocation hazard for babies and young children;
please ensure all packaging materials are out of their reach and disposed of safely.
Bench top Preparation
Create a cutout in the bench top according to the cut out dimensions illustrated in Fig. 1 (below).
Allow a minimum distance of 50mm from the cutout to any vertical surface.
Ensure the thickness of the bench top is at least 30mm (Fig. 2). The bench top and wall surfaces must be
able to sustain temperatures of 95°C. Please ensure your bench top and wall materials are certified and
suitable for this temperature.
30mm Min.
Fig. 1
L (mm)
Fig. 2
W (mm)
H (mm)
D (mm)
A (mm)
B (mm)
X (mm)
50 min
Applying the Seal
Sealing tape is included with the cooktop. The sealing tape once applied around the cooktop prevents liquid
from entering the cabinet. Follow the instructions below in order to correctly apply the seal.
Detach the backing strip from the tape
Turn over the cooktop and stick the tape on the underside of the glass edges (Fig. 3)
Evenly and securely fix the seal to the cooktop pressing it firmly in place
Do not use a silicon sealant to seal the appliance against the benchtop
Under all circumstances, make sure the ceramic cooktop is
well ventilated and the air inlet/outlet is not blocked (Fig. 4).
Fig. 3
Note: The distance between the cooktop and any cabinetry
above should be at least 760mm.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Installation Cont.
Important Ventilation clearances
• Ensure that there is a minimum 760mm between the
cooktop and an overhanging surface or raneghood
(A, Fig. 4)
• There must be a space of at least 50mm between the
underside of the cooktop and a combustible surface
Fig. 4
(B, Fig. 4)
• Leave a minimum space of 20mm from a vertical
cabinet wall (C, Fig. 4) to allow for adequate
Dimensions required for ventillation (Fig. 4):
Fig. 4
50 min
20 min
Air intake Air exit 5mm
Before locating the fixing brackets
Place the unit upside down on a smooth, stable surface (to avoid damaging the glass surface of the cooktop,
place some of the foam packaging from the box underneath the glass). Attach the four brackets using the
screws supplied as per Fig. 4 below. Insert your cooktop into the cut-out within your bench top.
A Screw
B Bracket
C Screw hole
D Base
Adjust the bracket position to suit different bench top thicknesses. (Fig. 5)
Ceramic Cooktop
Ceramic Cooktop
Bench top
Bench top
Fig. 5
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Installation Cont.
Connecting the cooktop to the mains power supply
The power supply should be connected in compliance with the relevant standard, or a
single-pole circuit breaker. The method of connection is shown below in Fig. 7.
Fig. 7
• If the cable is damaged or needs replacing, this should be done by an after-sales technician using the
proper tools, so as to avoid any accidents.
• If the appliance is being connected directly to the mains supply, an omnipolar circuit breaker must be
installed with a minimum gap of 3mm between the contacts.
• The installer must ensure that the correct electrical connection has been made and that it complies with
safety regulations.
• The cable must not be bent or compressed.
• The cable must be checked regularly and only replaced by a properly qualified person.
Technical Specification
Cooking Zones
Supply Voltage
Installed Electric Power
Product Size D×W×H(mm)
Building-in Dimensions A×B(mm)
4 Zones
220–240V~ 50/60Hz
The 60cm ceramic cooktop has been fully tested and meets all requirements as set out by the below testing
AS/NZS 60335.1 | AS/NZS 60335.2.6
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Getting Started
Before First Use
After having your ceramic cooktop professionally installed, follow a few simple steps to prepare it for its first
• Start by reading this instruction manual from start to finish, familiarising yourself with the appliance.
• Pay particular attention to the general safety instructions covered earlier within this information manual.
• Ensure the cooktop surface is clean by wiping the cooktop surface with a damp cloth or sponge to remove
any dust that has accumulated. Dry thoroughly using a clean cloth.
• During your cooktops first use, their may be an odour whilst operating the burners- this is normal. To
assist with eliminating any odours and burning off any moisture or humidity that may have formed on the
heating elements during transit, switch on one cooking zone at a time and let it heat up for 5 minutes at
the maximum heat setting. Place a suitably sized saucepan filled half full with cold water on to each zone
as you burn it off.
Note: Do not burn off more than one zone at a time. Any odour or smoke can be disregarded safely; ensure
good room ventilation whilst following this procedure.
• Refer to the following pages for the switching on/off instructions.
Note: The first few times the ceramic cooktop is used, it may give off an acrid, burning smell. This is no cause
for concern. The smell will disappear completely with repeated use. Always ensure adequate ventilation.
Operating Instructions
Touch Controls
• The controls respond to touch, so you don’t need to apply any pressure.
• Use the ball of your finger, not the tip (Fig. 8).
• You will hear a beep each time a touch is registered.
• Make sure the controls are always clean, dry, and that there are no objects (e.g. a utensil or a cloth)
covering them. Even a thin film of water may make the controls difficult to operate.
Fig. 8
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operating Instructions Cont.
Choosing the right Cookware
Do not use cookware with jagged edges or a curved base (Fig. 9). Cookware made of enamelled steel or with
aluminium or copper bottoms can leave discolorations on the glass ceramic surface which are difficult or
impossible to remove.
Fig. 9
Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking
zone. Always centre your pan on the cooking zone. (Fig. 10)
Fig. 10
Always lift pans off the ceramic cooktop – do not slide, or they may scratch the glass. (Fig. 11)
Fig. 11
WARNING: Take care when frying as the oil and fat heat up very quickly, particularly if you’re using Power
Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operating Instructions Cont.
Switching on a Cooking Zone and Setting a Power Level
After switching on your cooktop, a buzzer will sound once and all the indicators will light up for 1 second.
This indicates that the ceramic cooktop has entered standby mode.
Press the ON/OFF button.
All of the indicators will show “-“.
Place a suitable pan on the cooking zone that you
wish to use.
• Make sure the bottom of the pan and the surface of
the cooking zone are clean and dry.
Touching the heating zone selection control (e.g.
zone 3)
Select a heat setting by touching the “-” or “+”
• If you don’t choose a heat setting within 1 minute,
the ceramic cooktop will automatically switch off.
You will need to start again at step 1.
• You can modify the heat setting at any time during
• By holding down either of these buttons, the value
will adjust up or down.
Switching off a Cooking Zone
Touch the heating zone selection control that you
wish to switch off. (e.g. zone 3).
Turn the cooking zone off by pressing the minus
control button until you reach “0” or by touching the
“-” and “+” controls together.
Turn all zones of the cooktop off by touching the
Power button.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operating Instructions Cont.
Residual Heat Indicators
WARNING: Beware of hot surfaces.
The “H” symbol (Fig. 12) will be displayed against the corresponding zones where there is residual heat. It
will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy
saving function if you want to heat pans further, I.e. use the hotplate that is still hot.
Fig. 12
Locking the Ceramic Cooktop Controls
• You can lock the controls to prevent unintended use (for example children accidentally turning the cooking
zones on).
• When the controls are locked, all the controls except the ON/OFF control are disabled.
To lock the controls
1. Touch the Child Lock button
2. The timer indicator will show “Lo“
To unlock the controls
1. Make sure the ceramic cooktop is turned on
(using the on/off button).
2. Touch and hold the Child Lock button for several
seconds and the cooktop will be unlocked.
WARNING: When the cooktop is in the Child Lock mode, all the controls are disabled except the Power
button. You can always turn off the ceramic cooktop in the case of an emergency, by pressing the Power
button, but you would need to unlock the cooktop first when next turned on.
The Cooktop Timer
You can use the timer in two different ways:
a) You can use it as a minute minder. In this case, the timer will not turn any cooking zones off when the
set time is up.
b) You can set it to turn one or more cooking zones off after the set time is up.
The timer of maximum is 99 minutes.
Using the Timer as a Minute Minder
If you are not selecting any cooking zone:
Make sure the cooktop is turned on.
Note: you can use the minute minder even if you’re not
selecting any cooking zone.
Touch the timer control, the timer indicator will show “--” ;
Adjust the timer setting by pressing the “-” or “+” buttons. The minute
minder indicator will start flashing and will show in the timer display.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operating Instructions Cont.
By touching the “-” and “+” together, the timer is cancelled, and
“--” will show in the minute display.
When the time is set, it will begin to count down immediately.
The display will show the remaining time and the timer indicator
will flash for 5 seconds
Buzzer will beep for 30 seconds and the timer indicator shows
“- -” when the setting time finished.
a) Touch the “-” or “+” control of the timer once to decrease or increase by 1 minute.
b) Touch and hold the “-“or“+” control of the timer to decrease or increase by 10 minutes.
c) If the setting time exceeds 99 minutes, the timer will automatically return to 0.
Setting the Timer to Turn One or More Cooking Zones Off
Set One Zone
Touch the heating zone selection control
Touch the timer control, the timer indicator will show “10”
Adjust the timer setting by touch the “-” or “+” control. The
minute minder indicator will start flashing and will show in the
timer display.
Touching the “-” and “+” together, the timer is cancelled, and the
“--” will show in the minute display.
When the time is set, it will begin to count down immediately.
The display will show the remaining time and the timer indicator
will flash for 5 seconds. Once the timer reaches zero, the
selected zone will switch off.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Operating Instructions Cont.
Setting the Timer to Turn More Than One Cooking Zone Off
1. If more than one heating zone use this function, the timer indicator will show the lowest time. E.g. zone 3
setting time of 10 minutes, zone 4 setting time of 5 minutes, the timer indicator shows “5”
Note: The red dot next to power level indicator will flash.
(Set to 10 minutes)
(Set to 5 minutes)
2. When the cooking timer expires, the corresponding cooking zone will be switch off automatically.
a) The red dot next to the power level indicator will illuminate indicating that zone is selected.
b) If you want to change the time after the timer is set, you have to start from step 1.
Over-heat Protection
When excessive temperature is detected, the ceramic cooktop will switch off as a safety measure.
Automatic Shutdown
Another safety feature of the cooktop is automatic shutdown. This occurs whenever you forget to switch off a
cooking zone. The default shutdown times are shown in the table below:
Power level
Default working timer
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Heat Settings
The settings below are guidelines only. The exact setting will depend on several factors, including your
cookware and the amount you are cooking. Experiment with the Ceramic Cooktop to find the settings that
best suit you.
Heat Setting
1 - 2
3 - 4
5 - 6
7 - 8
• delicate warming for small amounts of food
• melting chocolate, butter, and foods that burn quickly
• gentle simmering
• slow warming
• reheating
• rapid simmering
• cooking rice
• pancakes
• sautéing
• cooking pasta
• stir-frying
• searing
• bringing soup to the boil
• boiling water
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Care and Cleaning
Everyday soiling on glass
(fingerprints, marks, stains left
by food or non-sugary spillovers
on the glass)
1. S
witch the power to the
cooktop off.
2. Apply a cooktop cleaner
while the glass is still warm
(but not hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
• When the power to the
cooktop is switched off,
there will be no ‘hot surface’
indication but the cooking
zone may still be hot! Take
extreme care.
• Heavy-duty scourers, some
nylon scourers and harsh/
abrasive cleaning agents may
scratch the glass. Always
read the label to check if your
cleaner or scourer is suitable.
• Never leave cleaning residue
on the cooktop: the glass
may become stained.
Boil overs, melts, and hot sugary
spills on the glass
Remove these immediately
with a flat plastic scraper or
plastic spatula, razor blade or
purpose made scraper suitable
for Ceramic glass cooktops,
but beware of any hot cooking
1. S
witch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at
a 30° angle and scrape the
soiling or spill to a cool area
of the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
• When the power to the
cooktop is switched off,
there will be no ‘hot surface’
indication but the cooking
zone may still be hot! Take
extreme care.
• Remove stains left by melts
and sugary food or spillovers
as soon as possible. If left to
cool on the glass, they may
be difficult to remove or even
permanently damage the
glass surface.
Spillovers on the touch controls
1. S
witch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge
or cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the
cooktop back on.
The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you
wipe the touch control area
dry before turning the cooktop
back on.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Hints and Tips
Possible Causes
What To Do
The cooktop doesn’t work.
No power.
• M
ake sure the ceramic
cooktop is connected to the
power supply and that it is
switched on.
• Check your fuse box to
ensure a fuse hasn’t blownflip or replace as necessary.
• Check whether there is a
power outage in your home
or area. If you’ve checked
everything and the problem
persists, call our after sales
support team.
The touch controls are
The controls are locked.
Unlock the controls. See section
‘Using your ceramic cooktop’
for instructions.
The touch controls are difficult to
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching the
Make sure the touch control
area is dry and use the ball of
your finger when touching the
The glass is being scratched.
Rough-edged cookware.
Use cookware with flat and
smooth bases. See ‘Choosing
the right cookware’.
Unsuitable, abrasive scourer or
cleaning products being used.
See ‘Care and cleaning’.
Some pans make crackling or
clicking noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
Responsible Disposal
At the end of its working life, do not throw the appliance out with your household rubbish. Electrical
and electronic products contain substances that can have a detrimental effect on the environment and
human health if disposed of inappropriately. Observe any local regulations regarding the disposal of
electrical consumer goods and dispose of it appropriately for recycling. Contact your local authorities
for advice on recycling facilities in your area.
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to be
returned to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they
meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint. Please telephone us on 1300 11 43 57 or write to us at:
Residentia Group
1/32 Wangaratta St
Richmond VIC 3121
Email: support@residentiagroup.com.au
Helpline hours of operation:
9:00 AM - 5:00 PM
0000 000 000
MODEL: SCC6T | PRODUCT CODE: 53592 | 06/2016
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