Online User's Guide
DCP-B7520DW
MFC-B7715DW
© 2017 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents
Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Control Panel Overview ................................................................................................................................. 6
Access Brother Utilities (Windows®) ............................................................................................................ 11
Uninstall the Brother Software and Drivers (Windows®) .................................................................... 13
Paper Handling.................................................................................................................................... 14
Load Paper................................................................................................................................................... 15
Load and Print Using the Paper Tray ................................................................................................. 16
Load and Print Paper in the Manual Feed Slot .................................................................................. 19
Paper Settings.............................................................................................................................................. 26
Change the Paper Size and Paper Type............................................................................................ 27
Change the Check Paper Size Setting............................................................................................... 28
Recommended Print Media.......................................................................................................................... 29
Load Documents .......................................................................................................................................... 30
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 31
Load Documents on the Scanner Glass............................................................................................. 32
Unscannable and Unprintable Areas ........................................................................................................... 33
Using Special Paper..................................................................................................................................... 34
Print ...................................................................................................................................................... 35
Print from Your Computer (Windows®) ........................................................................................................ 36
Print a Document (Windows®)............................................................................................................ 37
Print Settings (Windows®) .................................................................................................................. 39
Change the Default Print Settings (Windows®) .................................................................................. 43
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation)
(Windows®) ........................................................................................................................................ 44
Monitor the Status of the Machine from Your Computer (Windows®) ................................................ 45
Print from Your Computer (Mac) .................................................................................................................. 46
Print a Document (Mac) ..................................................................................................................... 47
Print Options (Mac) ............................................................................................................................ 48
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 53
Cancel a Print Job........................................................................................................................................ 54
Test Print ...................................................................................................................................................... 55
Scan...................................................................................................................................................... 56
Scan Using the Scan Button on Your Brother Machine ............................................................................... 57
Scan Photos and Graphics................................................................................................................. 58
Save Scanned Data to a Folder as a PDF File .................................................................................. 60
Scan to an Editable Text File (OCR) .................................................................................................. 62
Scan to Email Attachment .................................................................................................................. 64
Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) .......... 66
Change Scan Button Settings from ControlCenter4 (Windows®)....................................................... 70
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Home > Table of Contents
Change Scan Button Settings from Brother iPrint&Scan (Mac) ......................................................... 74
Disable Scanning from Your Computer .............................................................................................. 75
Scan from Your Computer (Windows®)........................................................................................................ 76
Scan Using ControlCenter4 Home Mode (Windows®) ....................................................................... 77
Scan Using ControlCenter4 Advanced Mode (Windows®)................................................................. 92
Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications .................................... 106
Scan Using Windows® Fax and Scan ...............................................................................................111
Scan from Your Computer (Mac)................................................................................................................ 114
Scan Using Brother iPrint&Scan (Mac) ............................................................................................ 115
Scan Using TWAIN-Compliant Applications (Mac)........................................................................... 116
Configure Scan Settings Using Web Based Management......................................................................... 119
Set the Scan File Name Using Web Based Management................................................................ 120
Copy ................................................................................................................................................... 121
Copy a Document ...................................................................................................................................... 122
Enlarge or Reduce Copied Images ............................................................................................................ 123
Make N in 1 Copies Using the Page Layout Feature ................................................................................. 124
Sort Copies ................................................................................................................................................ 125
Copy an ID Card ........................................................................................................................................ 126
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 128
Copy Options ............................................................................................................................................. 130
Fax ...................................................................................................................................................... 132
Send a Fax................................................................................................................................................. 133
Send a Fax ....................................................................................................................................... 134
Send a Fax Manually........................................................................................................................ 136
Send a Fax at the End of a Conversation ........................................................................................ 137
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 138
Send a Fax in Real Time .................................................................................................................. 140
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 141
Add a Cover Page to Your Fax......................................................................................................... 142
Cancel a Fax in Progress ................................................................................................................. 144
Check and Cancel a Pending Fax.................................................................................................... 145
Fax Options ...................................................................................................................................... 146
Receive a Fax ............................................................................................................................................ 147
Receive Mode Settings .................................................................................................................... 148
Memory Receive Options ................................................................................................................. 159
Remote Fax Retrieval....................................................................................................................... 166
Voice Operations and Fax Numbers .......................................................................................................... 172
Voice Operations .............................................................................................................................. 173
Dial a Number Using One Touch Dial............................................................................................... 175
Dial a Number Using Speed Dial ..................................................................................................... 178
Set up Groups for Broadcasting ....................................................................................................... 181
Combine Address Book Numbers ................................................................................................... 185
Telephone Services and External Devices................................................................................................. 186
Use BT Call Sign .............................................................................................................................. 187
Caller ID ........................................................................................................................................... 189
Set the Telephone Line Type............................................................................................................ 191
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Home > Table of Contents
External TAD (Telephone Answering Device)................................................................................... 193
External and Extension Telephones ................................................................................................. 196
Multi-line Connections (PBX) ........................................................................................................... 203
Fax Reports................................................................................................................................................ 204
Print a Transmission Verification Report .......................................................................................... 205
Print a Fax Journal ........................................................................................................................... 206
PC-FAX ...................................................................................................................................................... 207
PC-FAX for Windows® ..................................................................................................................... 208
PC-FAX for Mac .............................................................................................................................. 233
Network .............................................................................................................................................. 236
Supported Basic Network Features ........................................................................................................... 237
Network Management Software and Utilities ............................................................................................. 238
Learn about Network Management Software and Utilities ............................................................... 239
Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 241
Before Configuring Your Brother Machine for a Wireless Network................................................... 242
Configure Your Machine for a Wireless Network.............................................................................. 243
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................. 244
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................. 245
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard248
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast ........................ 250
Use Wi-Fi Direct® ............................................................................................................................. 252
Advanced Network Features...................................................................................................................... 261
Print the Network Configuration Report............................................................................................ 262
Print the WLAN Report..................................................................................................................... 263
Technical Information for Advanced Users................................................................................................. 266
Reset the Network Settings to the Factory Settings......................................................................... 267
Security .............................................................................................................................................. 268
Lock the Machine Settings ......................................................................................................................... 269
Setting Lock Overview...................................................................................................................... 270
Network Security Features......................................................................................................................... 274
Before Using Network Security Features ......................................................................................... 275
Manage Your Network Machine Securely Using SSL/TLS............................................................... 276
Send an Email Securely ................................................................................................................... 309
Mobile................................................................................................................................................. 314
Google Cloud Print..................................................................................................................................... 315
Google Cloud Print Overview ........................................................................................................... 316
Before Using Google Cloud Print ..................................................................................................... 317
Print from Google Chrome™ or Chrome OS™ ................................................................................. 321
Print from Google Drive™ for Mobile ................................................................................................ 322
Print from Gmail™ Webmail Service for Mobile................................................................................ 323
AirPrint ....................................................................................................................................................... 324
AirPrint Overview.............................................................................................................................. 325
Before Using AirPrint........................................................................................................................ 326
Print Using AirPrint ........................................................................................................................... 329
Scan Using AirPrint .......................................................................................................................... 333
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Home > Table of Contents
Send a Fax Using AirPrint (For MFC Models) .................................................................................. 336
Mobile Printing for Windows® .................................................................................................................... 339
Mopria® Print Service................................................................................................................................. 340
Brother iPrint&Scan for Mobile Devices ..................................................................................................... 341
ControlCenter .................................................................................................................................... 342
ControlCenter4 (Windows®)....................................................................................................................... 343
Change the Operation Mode in ControlCenter4 (Windows®) .......................................................... 344
Scan Using ControlCenter4 Home Mode (Windows®) ..................................................................... 346
Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 347
Set Up the Brother Machine Using ControlCenter4 (Windows®) ..................................................... 348
Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®)..................................... 350
Brother iPrint&Scan for Windows® and Mac.................................................................................. 352
Brother iPrint&Scan Overview.................................................................................................................... 353
Troubleshooting ................................................................................................................................ 354
Error and Maintenance Messages ............................................................................................................. 355
Document Jams ......................................................................................................................................... 359
Document is Jammed in the Top of the ADF Unit ............................................................................ 360
Document is Jammed under the Document Cover .......................................................................... 361
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 362
Paper Jams ................................................................................................................................................ 363
Paper is Jammed in the Paper Tray ................................................................................................. 364
Paper is Jammed in the Output Paper Tray ..................................................................................... 366
Paper is Jammed in the Back of the Machine .................................................................................. 367
Paper is Jammed inside the Machine .............................................................................................. 369
Paper is Jammed in the 2-sided Tray............................................................................................... 371
Printing Problems....................................................................................................................................... 373
Improve the Print Quality............................................................................................................................ 376
Telephone and Fax Problems .................................................................................................................... 381
Set Dial Tone Detection.................................................................................................................... 385
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 386
Network Problems...................................................................................................................................... 387
Error Messages for Network Problems ............................................................................................ 388
Where Can I Find My Brother Machine's Network Settings? ........................................................... 389
I Cannot Complete the Wireless Network Setup Configuration........................................................ 390
Use the Network Connection Repair Tool (Windows®) .................................................................... 392
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network............................. 393
I Want to Check that My Network Devices are Working Correctly ................................................... 395
Google Cloud Print Problems..................................................................................................................... 396
AirPrint Problems ....................................................................................................................................... 397
Other Problems .......................................................................................................................................... 398
Transfer Your Faxes or Fax Journal Report ............................................................................................... 400
Transfer Faxes to Another Fax Machine .......................................................................................... 401
Transfer Faxes to Your Computer .................................................................................................... 402
Transfer the Fax Journal Report to Another Fax Machine ............................................................... 403
Machine Information................................................................................................................................... 404
Check the Serial Number ................................................................................................................. 405
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Home > Table of Contents
Check the Firmware Version ............................................................................................................ 406
Reset Functions Overview ............................................................................................................... 407
Reset Your Brother Machine ............................................................................................................ 409
Routine Maintenance ........................................................................................................................ 410
Replace Supplies ....................................................................................................................................... 411
Replace the Toner Cartridge ............................................................................................................ 413
Replace the Drum Unit ..................................................................................................................... 416
Clean the Machine ..................................................................................................................................... 418
Clean the Scanner............................................................................................................................ 419
Clean the Corona Wire..................................................................................................................... 420
Clean the Drum Unit Using Drum Dot Print ...................................................................................... 421
Clean the Paper Pick-up Rollers ...................................................................................................... 424
Check the Remaining Part Life .................................................................................................................. 425
Pack and Ship Your Brother Machine ........................................................................................................ 426
Machine Settings............................................................................................................................... 428
Change Machine Settings from the Control Panel ..................................................................................... 429
In the Event of Power Failure (Memory Storage) ............................................................................. 430
General Settings............................................................................................................................... 431
Print Reports .................................................................................................................................... 447
Settings and Features Tables........................................................................................................... 450
Change Machine Settings from Your Computer......................................................................................... 462
Change Machine Settings Using Web Based Management ............................................................ 463
Change the Machine Settings Using Remote Setup ........................................................................ 468
Appendix............................................................................................................................................ 479
Specifications ............................................................................................................................................. 480
How to Enter Text on Your Brother Machine .............................................................................................. 486
Supplies ..................................................................................................................................................... 488
Information Regarding Recycled Paper ..................................................................................................... 489
Brother Numbers........................................................................................................................................ 490
v
Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
• Definitions of Notes
• Trademarks
• Important Note
1
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT
NOTE
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicised style emphasises an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server, SharePoint, Internet Explorer, Outlook, PowerPoint, Excel, OneNote and
OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. is under license.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note
Important Note
•
Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•
Not all models are available in all countries.
•
Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.
•
Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•
The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•
Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.5. Screens
on your computer may vary depending on your operating system.
•
The contents of this guide and the specifications of this product are subject to change without notice.
•
This documentation is both for MFC and DCP models.
•
Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Control Panel Overview
• Access Brother Utilities (Windows®)
5
Home > Introduction to Your Brother Machine > Control Panel Overview
Control Panel Overview
The control panel may vary depending on your model.
MFC-B7715DW
1
2
3
4
1. One Touch Buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that
number. To access stored One Touch fax and telephone numbers 5-8, press and hold Shift as you press the
button.
2. Function Buttons
Redial/Pause
Press to dial the last number you called. This button also inserts a pause when programming quick dial
numbers or when dialling a number manually.
Tel/R
Press Tel/R to have a telephone conversation after picking up the external handset during the F/T fast
double-ring.
When connected to a PBX, use this button to gain access to an outside line, to recall an operator, or to
transfer a call to another extension.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
Resolution (for certain models only)
Press to change the Fax resolution.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
Options
Press to access temporary settings for faxing, scanning, or copying.
6
3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Fax Mode, the LCD displays:
a
01/01 12:00AM
Fax Only
b
a. Date & Time
b. Receive Mode
When you press COPY, the LCD displays:
c
d
Stack Copies:01
100% □□■□□ Auto
g
f
e
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
4. Mode Buttons
FAX
Press to switch the machine to Fax Mode.
SCAN
Press to switch the machine to Scan Mode.
COPY
Press to switch the machine to Copy Mode.
5
6
7
8
9
5. Menu Buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
7
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
•
Press to scroll up or down through menus and options.
•
Press to change the resolution in Fax Mode.
Press
to access speed dial numbers.
6. Dial Pad
•
Use to dial fax and telephone numbers.
•
Use as a keyboard to enter text or characters.
Power On/Off
7.
.
•
Turn the machine on by pressing
•
Turn the machine off by pressing and holding
. The LCD displays [Shutting Down] and stays on
for a few seconds before turning off. If you have an external telephone or TAD connected, it is always
available.
8. Stop/Exit
•
Press to stop an operation.
•
Press to exit from a menu.
9. Start
•
Press to start sending faxes.
•
Press to start copying.
•
Press to start scanning documents.
DCP-B7520DW
1
2
3
Copy / Scan
Options
Scan
1.
Power On/Off
.
•
Turn the machine on by pressing
•
Turn the machine off by pressing and holding
for a few seconds before turning off.
. The LCD displays [Shutting Down] and stays on
8
2. Function Buttons
Copy/Scan Options
Press to access temporary settings for scanning or copying.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
Scan
Press to switch the machine to Scan Mode.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for certain models only)
Press to copy on both sides of a sheet of paper.
3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or Copy Mode, the LCD displays:
a
b
Stack Copies:01
100% □□■□□ Auto
e
d
c
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
Menu
Stop/Exit
Clear
Start
4. Menu Buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
•
Press to delete entered data.
•
Press to cancel the current setting.
9
OK
Press to store your machine settings.
a or b
Press to scroll up or down through menus and options.
5. Stop/Exit
•
Press to stop an operation.
•
Press to exit from a menu.
6. Start
•
Press to start copying.
•
Press to start scanning documents.
Related Information
• Introduction to Your Brother Machine
10
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•
(Windows® 7)
Click
•
(Start) > All Programs > Brother > Brother Utilities.
(Windows® 8)
Tap or click
•
(Brother Utilities) either on the Start screen or the desktop.
(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click
•
(Brother Utilities).
(Windows® 10)
Click
> Brother > Brother Utilities.
2. Select your machine (where XXXX is the name of your model).
3. Choose the operation you want to use.
11
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
12
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•
(Windows® 7)
Click
•
(Start) > All Programs > Brother > Brother Utilities.
(Windows® 8)
Tap or click
•
(Brother Utilities) either on the Start screen or the desktop.
(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click
•
(Brother Utilities).
(Windows® 10)
Click
> Brother > Brother Utilities.
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
Related Information
• Access Brother Utilities (Windows®)
13
Home > Paper Handling
Paper Handling
• Load Paper
• Paper Settings
• Recommended Print Media
• Load Documents
• Unscannable and Unprintable Areas
• Using Special Paper
14
Home > Paper Handling > Load Paper
Load Paper
• Load and Print Using the Paper Tray
• Load and Print Paper in the Manual Feed Slot
15
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray
Load and Print Using the Paper Tray
• Load Paper in the Paper Tray
16
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper
Tray
Load Paper in the Paper Tray
•
If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears
on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper
type settings if needed, following the LCD instructions.
•
When you load a different size and type of paper in the tray, you must also change the Paper Size and
Paper Type settings in the machine, or on your computer.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
5. Make sure the paper is below the maximum paper mark (b b b).
Overfilling the paper tray will cause paper jams.
6. Slowly push the paper tray completely into the machine.
17
7. Lift the support flap to prevent paper from sliding off the output tray.
Related Information
• Load and Print Using the Paper Tray
18
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot
Load and Print Paper in the Manual Feed Slot
• Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual
Feed Slot
• Load and Print on Thick Paper and Labels in the Manual Feed Slot
• Load and Print on Envelopes in the Manual Feed Slot
19
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print
Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond
Paper in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
20
•
Load paper into the manual feed slot with the printing surface facing up.
•
Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
•
To remove a small printout from the output tray, use both hands to lift up the scanner cover.
•
You can still use the machine while the scanner cover is up. To close the scanner cover, push it down
with both hands.
5. Send your print job to the machine.
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot.
Repeat for each page that you want to print.
Related Information
• Load and Print Paper in the Manual Feed Slot
21
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Thick Paper and Labels in the Manual Feed Slot
Load and Print on Thick Paper and Labels in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. On the front of the machine, open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
•
Load paper into the manual feed slot with the printing surface facing up.
•
Pull the paper out completely if you must reload the paper into the manual feed slot.
•
Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.
•
Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
22
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual
feed slot. Repeat for each page that you want to print.
7. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Paper in the Manual Feed Slot
23
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Envelopes in the Manual Feed Slot
Load and Print on Envelopes in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.
When you feel the machine pull it in, let go.
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•
Load the envelope into the manual feed slot with the printing surface facing up.
•
Pull the envelope out completely when you reload the envelope into the manual feed slot.
•
Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
•
Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the
envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
Change your print preferences in the Print dialog box before sending the print job from your computer.
Settings
Options for Envelopes
Paper Size
Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that
you want to print.
8. When you have finished printing, return the two green levers you adjusted in the earlier step back to their
original positions.
9. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Paper in the Manual Feed Slot
25
Home > Paper Handling > Paper Settings
Paper Settings
• Change the Paper Size and Paper Type
• Change the Check Paper Size Setting
26
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
When you change the size and type of the paper you load in the tray, you must change the Paper Size and
Paper Type settings on the LCD at the same time.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Tray Setting] option, and then press OK.
4. Press a or b to display the [Paper Type] option, and then press OK.
5. Press a or b to display the [Thin Paper], [Plain Paper], [Thick Paper], or [Recycled Paper]
option, and then press OK.
6. Press a or b to display the [Paper Size] option, and then press OK.
7. Press a or b to display the [A4], [Letter], [Legal], [Executive], [A5], [A5(Long Edge)], [A6],
[Mexico Legal], [India Legal], or [Folio] option, and then press OK.
8. Press Stop/Exit.
Related Information
• Paper Settings
27
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting
Change the Check Paper Size Setting
When you turn on your machine's Check Size setting, the machine displays a message when you remove a
paper tray, asking if you changed the paper size and paper type.
The default setting is On.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Tray Setting] option, and then press OK.
4. Press a or b to display the [Check Size] option, and then press OK.
5. Press a or b to select the [On] or [Off] option, and then press OK.
6. Press Stop/Exit.
Related Information
• Paper Settings
28
Home > Paper Handling > Recommended Print Media
Recommended Print Media
To get the best print quality, we recommend using the paper listed in the table.
Paper Type
Item
Plain Paper
Xerox Premier TCF 80 g/m2
Xerox Business 80 g/m2
Recycled Paper
Steinbeis Evolution White 80 g/m2
Labels
Avery laser label L7163
Envelopes
Antalis River series (DL)
Related Information
• Paper Handling
29
Home > Paper Handling > Load Documents
Load Documents
You can send a fax, make copies and scan from the Automatic Document Feeder (ADF) and from the scanner
glass.
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
30
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF)
Load Documents in the Automatic Document Feeder (ADF)
Related Models: MFC-B7715DW
Use the ADF when copying or scanning multiple-page, standard-sized documents.
•
The ADF can hold up to 50 pages and feed each sheet individually.
•
Use standard 80 g/m2 paper.
•
Make sure documents with correction fluid or written in ink are completely dry.
IMPORTANT
•
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
•
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
•
DO NOT use cardboard, newspaper, or fabric.
•
To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
Document Sizes Supported
Length:
147.3 to 355.6 mm
Width:
105 to 215.9 mm
Weight:
60 to 105 g/m2
1. Unfold the ADF document output support flap.
2. Fan the pages well.
3. Stagger the pages of your document and load it face up and top edge first, into the ADF as shown in the
illustration.
4. Adjust the paper guides to fit the width of your document.
Related Information
• Load Documents
31
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass
Load Documents on the Scanner Glass
Use the scanner glass to fax, copy, or scan one page at a time.
Document Sizes Supported
Length:
Up to 300 mm
Width:
Up to 215.9 mm
Weight:
Up to 2 kg
To use the scanner glass, the ADF must be empty.
1. Lift the document cover.
2. Place the document on the scanner glass face down.
3. Place the corner of the page in the upper left corner of the scanner glass.
4. Close the document cover.
If the document is a book or is thick, gently press on the document cover.
Related Information
• Load Documents
32
Home > Paper Handling > Unscannable and Unprintable Areas
Unscannable and Unprintable Areas
The measurements in the table below show maximum unscannable and unprintable areas from the edges of the
most commonly-used paper sizes. These measurements may vary depending on the paper size or settings in the
application you are using.
1
2
4
3
Do not attempt to scan, copy, or print into these areas; your output will not reflect anything in these areas.
Usage
Fax (Sending)
Document Size
Top (1)
Left (2)
Bottom (3)
Right (4)
Letter, Legal
3 mm
4 mm
A4
3 mm
(ADF)
1 mm
(Scanner Glass)
3 mm
Copy 1
Scan
Print
Letter, Legal
3 mm
4 mm
A4
3 mm
3 mm
Letter
3 mm
3 mm
A4
3 mm
3 mm
Legal
3 mm
3 mm
Letter, Legal
4.2 mm
4.2 mm
A4
4.2 mm
4.2 mm
Related Information
• Paper Handling
1
a 1 in 1 copy and 100% document size copy
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Home > Paper Handling > Using Special Paper
Using Special Paper
Always test paper samples before purchasing them to ensure desirable performance.
•
DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
•
If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit
degraded performance.
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight and heat.
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
•
that is highly textured
•
that is extremely smooth or shiny
•
that is curled or warped
•
that is coated or has a chemical finish
•
that is damaged, creased or folded
•
that exceeds the recommended weight specification in this guide
•
with tabs and staples
•
with letterheads using low temperature dyes or thermography
•
that is multipart or carbonless
•
that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
Related Information
• Paper Handling
34
Home > Print
Print
• Print from Your Computer (Windows®)
• Print from Your Computer (Mac)
• Cancel a Print Job
• Test Print
35
Home > Print > Print from Your Computer (Windows®)
Print from Your Computer (Windows®)
• Print a Document (Windows®)
• Print Settings (Windows®)
• Change the Default Print Settings (Windows®)
• Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language
Emulation) (Windows®)
• Monitor the Status of the Machine from Your Computer (Windows®)
36
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®)
Print a Document (Windows®)
1. Select the print command in your application.
2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Paper Size drop-down list, and then select your paper size.
5. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
6. Type the number of copies (1-999) you want in the Copies field.
7. Click the Media Type drop-down list, and then select the type of paper you are using.
8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.
9. Change other printer settings if needed.
10. Click OK.
11. Complete your print operation.
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Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
38
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®)
Print Settings (Windows®)
Basic Tab
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Copies
Type the number of copies (1-999) that you want to print in this field.
Collate
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of
copies you choose. If this option is not selected, then each page will print according to the number of
copies chosen before the next page of the document is printed.
4. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
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5. Resolution
Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it
will take to print the document.
6. Print Settings
Select the type of document you want to print.
Manual Settings...
Specify advanced settings such as brightness, contrast, and other settings.
Graphics
Use Printer Halftone
Select this option to use the printer driver to express halftones.
Brightness
Specify the brightness.
Contrast
Specify the contrast.
Graphics Quality
Select either Graphics or Text for the best print quality, based on the type of document you are
printing.
Improve Grey Printing
Select this option to improve the image quality of shaded areas.
Improve Pattern Printing
Select this option to improve the pattern printing if printed fills and patterns are different from the
fills and patterns you see on your computer screen.
Improve Thin Line
Select this option to improve the image quality of thin lines.
Use System Halftone
Select this option to use Windows® to express halftones.
TrueType Mode (Available only for certain models)
Mode
Select how the fonts are processed for printing.
Use Printer TrueType Fonts
Select whether to use built-in fonts for the font processing.
7. Multiple Page
Select this option to print multiple pages on a single sheet of paper or print one page of your document on
multiple sheets.
Page Order
Select the page order when printing multiple pages on a single sheet of paper.
Border Line
Select the type of border to use when printing multiple pages on a single sheet of paper.
8. 2-sided / Booklet
Select this option to print on both sides of the paper or print a document in booklet format using 2-sided
printing.
2-sided Settings button
Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each
orientation.
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9. Paper Source
Select the paper source setting according to your print conditions or purpose.
First Page
Select the paper source to use for printing the first page.
Other Pages
Select the paper source to use for printing the second and subsequent pages.
Advanced Tab
1. Scaling
Select these options to enlarge or reduce the size of the pages in your document.
Fit to Paper Size
Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select
this option, select the paper size you want from the drop-down list.
Free [25 - 400%]
Select this option to enlarge or reduce the document pages manually. When you select this option, type a
value into the field.
2. Reverse Print
Select this option to rotate the printed image 180 degrees.
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3. Use Watermark
Select this option to print a logo or text on your document as a watermark. Select one of the preset
watermarks, add a new watermark, or use an image file you have created.
4. Header-Footer Print
Select this option to print the date, time and PC login user name on the document.
5. Toner Save Mode
Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are
still legible.
6. Administrator
This feature allows you to change the administrator password and restrict various printing functions.
7. User Authentication (Available only for certain models)
This feature allows you to confirm the restrictions for each user.
8. Other Print Options button
Sleep Time
Select this option to set the machine to enter sleep mode immediately after printing.
Macro (Available only for certain models)
Select this feature to print an electronic form (macro), which you have stored in your machine's memory,
as an overlay on the print job.
Density Adjustment
Specify the print density.
Improve Print Output
Select this option to reduce the amount of paper curling and improve the toner fixing.
Skip Blank Page
Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.
Print Text in Black
Select this option when you want to print colour text in black.
Print Archive
Select this option to save the print data as a PDF file to your computer.
Eco settings
Select this option to reduce printing noise.
Related Information
• Print from Your Computer (Windows®)
• Print a Document (Windows®)
42
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®)
Change the Default Print Settings (Windows®)
When you change an application's print settings, the changes only apply to documents printed with that
application. To change print settings for all Windows® applications, you must configure the printer driver
properties.
1. Do one of the following:
For Windows Server® 2008
•
Click
(Start) > Control Panel > Hardware and Sound > Printers.
For Windows® 7 and Windows Server® 2008 R2
•
Click
(Start) > Devices and Printers.
For Windows® 8
•
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.
For Windows® 10 and Windows Server® 2016
•
Click
> Windows System > Control Panel. In the Hardware and Sound group, click View devices
and printers.
For Windows Server® 2012
•
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware group, click View devices and printers.
For Windows Server® 2012 R2
•
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer
properties. If printer driver options appear, select your printer driver.
3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
•
To configure the tray settings, click the Device Settings tab(Available only for certain models).
•
To change the printer port, click the Ports tab.
4. Select the print settings you want to use as defaults for all of your Windows® programs.
5. Click OK.
6. Close the printer properties dialog box.
Related Information
• Print from Your Computer (Windows®)
43
Home > Print > Print from Your Computer (Windows®) > Print a Document Using the BR-Script3 Printer
Driver (PostScript® 3™ Language Emulation) (Windows®)
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™
Language Emulation) (Windows®)
The BR-Script3 printer driver lets you print PostScript® data more clearly.
To install the PS driver (BR-Script3 printer driver), launch the Brother installation disc, select Custom in the
Select Machine section, and then select the PS Driver check box.
1. Select the print command in your application.
2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Layout or Paper/Quality tab to change basic print settings.
Click the Layout or Paper/Quality tab, and then click the Advanced... button to change advanced print
settings.
4. Click OK.
5. Complete your print operation.
Related Information
• Print from Your Computer (Windows®)
44
Home > Print > Print from Your Computer (Windows®) > Monitor the Status of the Machine from Your
Computer (Windows®)
Monitor the Status of the Machine from Your Computer (Windows®)
The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,
allowing you to get immediate notification of errors.
•
Do one of the following:
-
Double-click the
-
(Windows® 7)
Click
icon in the task tray.
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.
-
(Windows® 8)
Click
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click Tools in the left navigation bar, and then click Status Monitor.
-
(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-
based device, swipe up from bottom of the Start screen to bring up the Apps screen). When the Apps
screen appears, tap or click
(Brother Utilities), and then click the drop-down list and select your
model name (if not already selected). Click Tools in the left navigation bar, and then click Status
Monitor.
-
(Windows® 10)
Click
> Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.
Troubleshooting
Click the Troubleshooting button to access the troubleshooting website.
Looking for replacement supplies?
Click the Looking for replacement supplies? button for more information on Brother genuine supplies.
Related Information
• Print from Your Computer (Windows®)
• Printing Problems
45
Home > Print > Print from Your Computer (Mac)
Print from Your Computer (Mac)
• Print a Document (Mac)
• Print Options (Mac)
• Monitor the Status of the Machine from Your Computer (Mac)
46
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac)
Print a Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Select Brother XXX-XXXX (where XXXX is your model name).
4. Type the number of copies you want in the Copies field.
5. Click the Paper Size pop-up menu, and then select your paper size.
6. Select the Orientation option that matches the way you want the document to print.
7. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
8. Click the Media Type pop-up menu, and then select the type of paper you are using.
9. Change other printer settings, if needed.
10. Click Print.
Related Information
• Print from Your Computer (Mac)
• Print Options (Mac)
47
Home > Print > Print from Your Computer (Mac) > Print Options (Mac)
Print Options (Mac)
Page Setup
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Scale
Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.
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Layout
1. Pages per Sheet
Select the number of pages to print on a single sheet of paper.
2. Layout Direction
Select the page order when printing multiple pages on a single sheet of paper.
3. Border
Select the type of border to use when printing multiple pages on a single sheet of paper.
4. Two-Sided
Select whether to print on both sides of the paper.
5. Reverse page orientation
Select this option to rotate the printed image 180 degrees.
6. Flip horizontally
Select this option to reverse the printed image on the page horizontally from left to right.
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Paper Handling
1. Collate pages
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of copies
you choose. If this option is not selected, then each page will print according to the number of copies chosen
before the next page of the document is printed.
2. Pages to Print
Select which pages you want to print (even pages or odd pages).
3. Page Order
Select the page order.
4. Scale to fit paper size
Select this option to enlarge or reduce the pages in your document to fit the selected paper size.
5. Destination Paper Size
Select the paper size to print on.
6. Scale down only
Select this option if you want to reduce the pages in your document when they are too large for the selected
paper size. If this option is selected and the document is formatted for a paper size that is smaller than the
paper size you are using, the document will be printed at its original size.
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Print Settings
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
2. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.
3. Paper Source
Select the paper source setting according to your print conditions or purpose.
4. Advanced
Toner Save Mode
Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but
are still legible.
Graphics Quality
Select either Graphics or Text for the best print quality, based on the type of document you are printing.
Improve Print Output
Select this option to reduce the amount of paper curling and improve the toner fixing.
Density Adjustment
Specify the print density.
Quiet Mode
Select this option to reduce printing noise.
Other Print Options
Skip Blank Page
Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.
51
Related Information
• Print from Your Computer (Mac)
• Print a Document (Mac)
52
Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer
(Mac)
Monitor the Status of the Machine from Your Computer (Mac)
The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get
immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can
also access Web Based Management.
1. Click the System Preferences menu, select Print & Scan or Printers & Scanners, and then select your
machine.
2. Click the Options & Supplies button.
3. Click the Utility tab, and then click the Open Printer Utility button.
Status Monitor starts.
Troubleshooting
Click the Troubleshooting button to access the troubleshooting website.
Visit the Genuine Supplies website
Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.
Updating the machine's status
To view the latest machine status while the Status Monitor window is open, click the
icon. You can
set the interval at which the software updates machine status information. Click Brother Status Monitor in
the menu bar, and then select Preferences.
Web Based Management (Network Connection Only)
Access the Web Based Management System by clicking the machine icon on the Status Monitor screen.
You can use a standard Web Browser to manage your machine using HTTP (Hyper Text Transfer
Protocol).
Related Information
• Print from Your Computer (Mac)
• Printing Problems
53
Home > Print > Cancel a Print Job
Cancel a Print Job
1. Press Stop/Exit.
To cancel multiple print jobs, press and hold Stop/Exit for four seconds.
Related Information
• Print
• Printing Problems
54
Home > Print > Test Print
Test Print
If there are problems with print quality, follow these instructions to do a test print:
1. Press Menu.
2. Press a or b to display the [Printer] option, and then press OK.
3. (For Printer Emulation Supported models)
Press a or b to display the [Print Options] option, and then press OK.
4. Press a or b to display the [Test Print] option, and then press OK.
5. Press Start.
The machine prints a Test Print page.
6. Press Stop/Exit.
Related Information
• Print
• Improve the Print Quality
55
Home > Scan
Scan
• Scan Using the Scan Button on Your Brother Machine
• Scan from Your Computer (Windows®)
• Scan from Your Computer (Mac)
• Configure Scan Settings Using Web Based Management
56
Home > Scan > Scan Using the Scan Button on Your Brother Machine
Scan Using the Scan Button on Your Brother Machine
• Scan Photos and Graphics
• Save Scanned Data to a Folder as a PDF File
• Scan to an Editable Text File (OCR)
• Scan to Email Attachment
• Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows®
10)
• Change Scan Button Settings from ControlCenter4 (Windows®)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
• Disable Scanning from Your Computer
57
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics
Scan Photos and Graphics
Send scanned photos or graphics directly to your computer.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use Brother's ControlCenter software (Windows®) or Brother iPrint&Scan (Mac).
1. Load your document.
2. Press
(SCAN).
3. Press a or b to select the [Scan to PC] option, and then press OK.
4. Press a or b to select the [Image] option, and then press OK.
5. If the machine is connected over the network, press a or b to select the destination computer.
6. Press OK.
If the LCD prompts you to enter a PIN, enter the four digit PIN for the destination computer on the LCD and
then press OK.
7. Do one of the following:
•
To change the scan settings for this document, press Options or Copy/Scan Options and then go to the
next step.
•
To use the default scan settings, press Start.
The machine starts scanning. If you are using the machine's scanner glass, follow the LCD instructions to
complete the scanning job.
•
In order to change scan settings, Brother's ControlCenter software must be installed on a computer
connected to the machine.
8. Select the scan settings you want to change:
•
•
•
•
•
•
[Scan Type]
[Resolution]
[File Type]
[Document Size]
[ADF Auto Deskew] (available for certain models)
[Remove Bkg. Clr]
(available only for the [Colour] and [Grey] options.)
9. Press OK.
10. Press Start.
58
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete
the scanning job.
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Change Scan Button Settings from ControlCenter4 (Windows®)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
59
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as
a PDF File
Save Scanned Data to a Folder as a PDF File
Scan documents and save them to a folder on your computer as PDF files.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use Brother's ControlCenter software (Windows®) or Brother iPrint&Scan (Mac).
1. Load your document.
2. Press
(SCAN).
3. Press a or b to select the [Scan to PC] option, and then press OK.
4. Press a or b to select the [File] option, and then press OK.
5. If the machine is connected over the network, press a or b to select the destination computer.
6. Press OK.
If the LCD prompts you to enter a PIN, enter the four digit PIN for the destination computer on the LCD and
then press OK.
7. Do one of the following:
•
To change the scan settings for this document, press Options or Copy/Scan Options and then go to the
next step.
•
To use the default scan settings, press Start.
The machine starts scanning. If you are using the machine's scanner glass, follow the LCD instructions to
complete the scanning job.
•
In order to change scan settings, Brother's ControlCenter software must be installed on a computer
connected to the machine.
8. Select the scan settings you want to change:
•
•
•
•
•
•
[Scan Type]
[Resolution]
[File Type]
[Document Size]
[ADF Auto Deskew] (available for certain models)
[Remove Bkg. Clr]
(available only for the [Colour] and [Grey] options.)
9. Press OK.
10. Press Start.
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete
the scanning job.
60
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Change Scan Button Settings from ControlCenter4 (Windows®)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
61
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File
(OCR)
Scan to an Editable Text File (OCR)
Your machine can convert characters in a scanned document to text using optical character recognition (OCR)
technology. You can edit this text using your preferred text-editing application.
ABC
ABC
•
The Scan to OCR feature is available for certain languages.
•
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use Brother's ControlCenter software.
1. Load your document.
2. Press
(SCAN).
3. Press a or b to select the [Scan to PC] option, and then press OK.
4. Press a or b to select the [OCR] option, and then press OK.
5. If the machine is connected over the network, press a or b to select the destination computer.
6. Press OK.
If the LCD prompts you to enter a PIN, enter the four digit PIN for the destination computer on the LCD and
then press OK.
7. Do one of the following:
•
To change the scan settings for this document, press Options or Copy/Scan Options and then go to the
next step.
•
To use the default scan settings, press Start.
The machine starts scanning. If you are using the machine's scanner glass, follow the LCD instructions to
complete the scanning job.
•
In order to change scan settings, Brother's ControlCenter software must be installed on a computer
connected to the machine.
8. Select the scan settings you want to change:
•
•
•
•
•
•
[Scan Type]
[Resolution]
[File Type]
[Document Size]
[ADF Auto Deskew] (available for certain models)
[Remove Bkg. Clr]
(available only for the [Colour] and [Grey] options.)
9. Press OK.
10. Press Start.
62
The machine scans the document, converts it to editable text, and then sends it to your default word
processing application.
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Change Scan Button Settings from ControlCenter4 (Windows®)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
63
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment
Scan to Email Attachment
Send a scanned document as an email attachment.
•
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use Brother's ControlCenter software (Windows®) or Brother iPrint&Scan (Mac).
•
The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File
feature to scan a document or a picture, and then attach the scanned file to an email message.
The machine scans to your default email client.
1. Load your document.
2. Press
(SCAN).
3. Press a or b to select the [Scan to PC] option, and then press OK.
4. Press a or b to select the [E-mail] option, and then press OK.
5. If the machine is connected over the network, press a or b to select the destination computer.
6. Press OK.
If the LCD prompts you to enter a PIN, enter the four digit PIN for the destination computer on the LCD and
then press OK.
7. Do one of the following:
•
To change the scan settings for this document, press Options or Copy/Scan Options and then go to the
next step.
•
To use the default scan settings, press Start.
The machine starts scanning. If you are using the machine's scanner glass, follow the LCD instructions to
complete the scanning job.
•
In order to change scan settings, Brother's ControlCenter software must be installed on a computer
connected to the machine.
8. Select the scan settings you want to change:
•
•
•
•
•
•
[Scan Type]
[Resolution]
[File Type]
[Document Size]
[ADF Auto Deskew] (available for certain models)
[Remove Bkg. Clr]
64
(available only for the [Colour] and [Grey] options.)
9. Press OK.
10. Press Start.
The machine scans the document and saves it as a file attachment. It then launches your email application
and opens a new, blank email message with the scanned file attached.
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Change Scan Button Settings from ControlCenter4 (Windows®)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
65
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows® 7, Windows® 8 and Windows® 10)
Web Services for Scanning on Your Network (Windows® 7, Windows® 8
and Windows® 10)
The Web Services protocol enables Windows® 7, Windows® 8 and Windows® 10 users to scan using a Brother
machine on the network. You must install the driver via Web Services.
• Use Web Services to Install Drivers Used for Scanning (Windows® 7, Windows® 8 and
Windows® 10)
• Scan Using Web Services from the Brother Machine (Windows® 7, Windows® 8 and
Windows® 10)
• Configure Scan Settings for Web Services
66
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows® 7, Windows® 8 and Windows® 10) > Use Web Services to Install Drivers Used for
Scanning (Windows® 7, Windows® 8 and Windows® 10)
Use Web Services to Install Drivers Used for Scanning (Windows® 7,
Windows® 8 and Windows® 10)
Use Web Services to monitor printers on the network.
•
Make sure you have installed the Brother software and drivers.
•
Verify that the host computer and the Brother machine are on the same subnet, or that the router is
correctly configured to pass data between the two devices.
•
You must configure the IP address on your Brother machine before you configure this setting.
1. Do one of the following:
Windows® 7
•
Click
(Start) > Control Panel > Network and Internet > View network computers and devices.
The machine's Web Services Name appears with the printer icon.
Right-click the machine you want to install.
Windows® 8
•
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > Devices > Add a device.
The machine's Web Services Name appears.
Windows® 8.1
•
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Change PC settings > PC and devices > Devices > Add a device.
The machine's Web Services Name appears.
Windows® 10
•
Click
> Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
•
The Web Services Name for the Brother machine is your model name and the MAC Address (Ethernet
Address) of your machine (for example, Brother MFC-XXXX (model name) [XXXXXXXXXXXX] (MAC
Address / Ethernet Address)).
•
Windows® 8/Windows® 10
Move your mouse over the machine name to display the machine's information.
2. Do one of the following:
•
Windows® 7
Click Install in the displayed menu.
•
Windows® 8/Windows® 10
Select the machine you want to install, and then follow the on-screen instructions.
To uninstall drivers, click Uninstall or
(Remove device).
Related Information
• Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10)
67
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows® 7, Windows® 8 and Windows® 10) > Scan Using Web Services from the Brother
Machine (Windows® 7, Windows® 8 and Windows® 10)
Scan Using Web Services from the Brother Machine (Windows® 7,
Windows® 8 and Windows® 10)
If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu
on your Brother machine's LCD.
Certain characters in the messages displayed on the LCD may be replaced with spaces if the language
settings of your OS and your Brother machine are different.
1. Load your document.
2. Press
(SCAN).
3. Press a or b to select the [Web Service] option, and then press OK.
4. Press a or b to select the type of scan you want to do, and then press OK.
5. Press a or b to select the destination computer where you want to send the scan, and then press OK.
6. Press Start.
The machine starts scanning.
Related Information
• Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10)
68
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on
Your Network (Windows® 7, Windows® 8 and Windows® 10) > Configure Scan Settings for Web Services
Configure Scan Settings for Web Services
1. Do one of the following:
•
Windows® 7
Click
•
(Start) > Devices and Printers.
Windows® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.
•
Windows® 10
Click
> Windows System > Control Panel. In the Hardware and Sound group, click View devices
and printers.
2. Right-click the machine icon, and then select Scan profiles.... The Scan Profiles dialog box appears.
3. Select the scan profile you want to use.
4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for
scanning, and then click the Set as Default button.
5. Click Edit....
The Edit Default Profile dialog box appears.
6. Select the Source, Paper size, Color format, File type, Resolution (DPI), Brightness and Contrast
settings.
7. Click the Save Profile button.
These settings will be applied when you scan using the Web Services protocol.
If you are requested to select a scanning application, select Windows® Fax and Scan from the list.
Related Information
• Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10)
69
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from
ControlCenter4 (Windows®)
Change Scan Button Settings from ControlCenter4 (Windows®)
1. Click the
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the Device Settings tab.
3. Click the Device Scan Settings button.
The Device Scan Settings dialog box appears.
4. Click the tab for the Scan to action you want to change (Image, OCR, E-mail, or File).
5. Change the settings as needed.
6. Click OK.
70
Each tab represents one of the scanning destinations, as outlined in the table below.
Change your Scan to settings by clicking on the corresponding tab and customising the setting you want.
Tab Name
Corresponding Feature
Image
Scan to Image
OCR
Scan to OCR
E-mail
Scan to Email
File
Scan to File
Settings
Applicable Features
Image
OCR
E-mail
File
File Type
Yes
Yes
Yes
Yes
Target Application
Yes
Yes
-
-
OCR Language
-
Yes
-
-
File Name
Yes
Yes
Yes
Yes
Destination Folder or Scan Location
Yes
Yes
Yes
Yes
Show Save As Window
-
-
-
Yes
Show Folder
-
-
-
Yes
File Size Priority
Yes
-
Yes
Yes
Resolution
Yes
Yes
Yes
Yes
Scan Type
Yes
Yes
Yes
Yes
Document Size
Yes
Yes
Yes
Yes
Brightness
Yes
Yes
Yes
Yes
Contrast
Yes
Yes
Yes
Yes
ID Card Scan
Yes
Yes
Yes
Yes
Advanced Settings
Yes
Yes
Yes
Yes
Default
Yes
Yes
Yes
Yes
File Type
Select the file type you want to use for the scanned data.
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the OCR language to match the language of the scanned document's text.
File Name
Click Change to change the file name's prefix.
Destination Folder
Click the folder icon to browse and select the folder where you want to save your scanned documents.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned
documents.
Show Save As Window
Select this option to specify the scanned image's destination every time you scan.
71
Show Folder
Select this option to automatically display the destination folder after scanning.
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority
slider to the right or left.
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and
transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan colour depths.
•
Auto
Use for any type of document. This mode automatically picks an appropriate colour depth for the
document.
•
Black & White
Use for text or line art images.
•
Grey (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey
images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.)
•
True Grey
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•
24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
Document Size
Select the exact size of your document from the Document Size drop-down list.
•
If you select the 1 to 2 (A4) option, the scanned image will be divided into two A5-size documents.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark,
set a higher brightness level and scan the document again. You can also type a value into the field to set the
Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark
and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value
into the field to set the Contrast level.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.
•
Remove Bleed-through / Pattern
Remove Background Colour
Remove the base colour of documents to make the scanned data more legible.
•
Rotate Image
Rotate the scanned image.
•
Skip Blank Page
Remove the document's blank pages from the scanning results.
72
•
Display Scanning Results
Show the numbers of total pages saved and blank pages skipped on your computer screen.
•
ADF Auto Deskew
When scanning the document from the ADF, the machine corrects skewing of the document
automatically.
Default
Select this option to restore all settings to their factory setting values.
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Scan Photos and Graphics
• Save Scanned Data to a Folder as a PDF File
• Scan to an Editable Text File (OCR)
• Scan to Email Attachment
73
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from
Brother iPrint&Scan (Mac)
Change Scan Button Settings from Brother iPrint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen
instructions to select your Brother machine.
3. Click the Machine Scan Settings button, and then follow the on-screen instructions to change the scan
settings.
Related Information
• Scan Using the Scan Button on Your Brother Machine
• Scan Using Brother iPrint&Scan (Mac)
• Scan Photos and Graphics
• Save Scanned Data to a Folder as a PDF File
• Scan to an Editable Text File (OCR)
• Scan to Email Attachment
74
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Disable Scanning from Your
Computer
Disable Scanning from Your Computer
You can disable the ability to scan from your computer. Set the pull scan setting using Web Based Management.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP
address of the machine or the print server name). For example: http://192.168.1.2
No password is required by default. If you have previously set a password, type it, and then click
.
2. Click the Scan tab.
3. Click the Scan from PC menu in the left navigation bar.
4. In the Pull Scan field, click Disabled.
5. Click Submit.
Related Information
• Scan Using the Scan Button on Your Brother Machine
75
Home > Scan > Scan from Your Computer (Windows®)
Scan from Your Computer (Windows®)
There are several ways you can use your computer to scan photos and documents on your Brother machine.
Use the software applications provided by Brother, or use your favourite scanning application.
• Scan Using ControlCenter4 Home Mode (Windows®)
• Scan Using ControlCenter4 Advanced Mode (Windows®)
• Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications
• Scan Using Windows® Fax and Scan
76
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®)
Scan Using ControlCenter4 Home Mode (Windows®)
Use ControlCenter4 Home Mode to access your machine's main features.
• Scan Using ControlCenter4 Home Mode (Windows®)
• Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode
(Windows®)
• Scan Settings for ControlCenter4 Home Mode (Windows®)
77
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®)
Scan Using ControlCenter4 Home Mode (Windows®)
Select Home Mode as the mode setting for ControlCenter4.
1. Load your document.
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the
3. Click the Scan tab.
4. Select the Document Type.
5. Change the document's Scan Size, if needed.
6. Click
(Scan).
The machine starts scanning, and the scanned image appears in the image viewer.
7. Click the left or right arrow buttons to preview each scanned page.
8. Crop the scanned image, if needed.
9. Do one of the following:
•
Click
(Save) to save scanned data.
•
Click
(Print) to print scanned data.
•
Click
(Open with an Application) to open scanned data in another application.
•
Click
(Send E-mail) to attach scanned data to an email.
•
Click
(OCR) to convert your scanned document to an editable text file. (available only for certain
models)
78
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
• Select Document Type Using ControlCenter4 Home Mode (Windows®)
• Change Scan Size Using ControlCenter4 Home Mode (Windows®)
• Crop a Scanned Image Using ControlCenter4 Home Mode (Windows®)
• Print Scanned Data Using ControlCenter4 Home Mode (Windows®)
• Scan to an Application Using ControlCenter4 Home Mode (Windows®)
79
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Select Document Type Using
ControlCenter4 Home Mode (Windows®)
Select Document Type Using ControlCenter4 Home Mode (Windows®)
•
Select the Document Type option that matches the type of original you want to scan.
Option
Description
Photo
600 x 600 dpi 24bit Colour
Text and Graph
300 x 300 dpi 24bit Colour
Monochrome Text 200 x 200 dpi Black & White
Custom
300 x 300 dpi (24bit Colour as default) Select the scan settings you want from the
Custom Settings button.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
• Custom Scan Settings (Windows®)
80
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Select Document Type Using
ControlCenter4 Home Mode (Windows®) > Custom Scan Settings (Windows®)
Custom Scan Settings (Windows®)
Select Custom in the Document Type list to change advanced scan settings.
•
Select Custom, and then click the Custom Settings button.
The Custom Scan Settings dialog box appears.
You can change the following settings:
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory
and transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan colour depths.
-
Auto
Use for any type of document. This mode automatically picks an appropriate colour depth for the
document.
-
Black & White
Use for text or line art images.
-
Grey (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey
images without using true grey dots. Black dots are put in a specific pattern to give a grey
appearance.)
-
True Grey
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
-
24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8
million colours to scan the image, but it requires the most memory and has the longest transfer time.
81
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too
dark, set a higher brightness level and scan the document again. You can also type a value into the field to
set the Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises
dark and light areas of the image, while a decrease reveals more details in grey areas. You can also type a
value into the field to set the Contrast level.
Continuous Scanning
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or
finish.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.
-
Remove Bleed-through / Pattern
•
Remove Background Colour
Remove the base colour of documents to make the scanned data more legible.
-
Rotate Image
Rotate the scanned image.
-
Skip Blank Page
Remove the document's blank pages from the scanning results.
-
Display Scanning Results
Show the numbers of total pages saved and blank pages skipped on your computer screen.
-
ADF Auto Deskew
When scanning the document from the ADF, the machine corrects skewing of the document
automatically.
Related Information
• Select Document Type Using ControlCenter4 Home Mode (Windows®)
82
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Change Scan Size Using
ControlCenter4 Home Mode (Windows®)
Change Scan Size Using ControlCenter4 Home Mode (Windows®)
For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
83
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Crop a Scanned Image Using
ControlCenter4 Home Mode (Windows®)
Crop a Scanned Image Using ControlCenter4 Home Mode (Windows®)
The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image. Use the
Zoom In and Zoom Out tools to help view the image to be cropped.
Image Editing Toolbar
1. Restart
Cancels all the edits applied to the selected image. The edited image returns to its original state.
2. Fit to Window
Displays the scanned image so that the entire image fits in the window.
3. Zoom In
Zooms in on the scanned image.
4. Zoom Out
Zooms out of the scanned image.
5. Crop and Edit
Removes the outer parts of the image. Click the Crop and Edit button, and then change the frame to contain
the area you want to keep after cropping.
6. Page Counter
Indicates the page number of the scanned page currently shown in the image viewer. To display a different
page, select the desired page number from the drop-down page number list.
If you have scanned multiple pages, you can see the next or previous scanned page by clicking the left or
right arrow buttons in the preview window.
1. Scan a document.
2. Click
(Crop and Edit) to edit the scanned image.
The Crop and Edit - ControlCenter4 window appears.
84
a. Expands the scanned image so that the entire image fits in the window.
b. Zooms in on the image.
c. Zooms out of the image.
d. Rotates the image counter-clockwise 90 degrees.
e. Rotates the image clockwise 90 degrees.
f.
Click and drag the frame to adjust the area to be cropped.
3. Click OK.
The edited image appears in the image viewer.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
85
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Print Scanned Data Using
ControlCenter4 Home Mode (Windows®)
Print Scanned Data Using ControlCenter4 Home Mode (Windows®)
Scan a document on your Brother machine, and then print copies using the printer driver features that are
available in ControlCenter4.
1. Scan a document.
2. Click Print.
a. Shows which images are currently selected.
b. Click the Properties button to change specific printer settings.
c. Select the Paper Size, Media Type and Layout options. The current settings are enclosed in a blue
square.
3. Configure the print settings, and then click the Start Printing button.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
86
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Using ControlCenter4 Home Mode (Windows®) > Scan to an Application Using
ControlCenter4 Home Mode (Windows®)
Scan to an Application Using ControlCenter4 Home Mode (Windows®)
The Open with an Application button lets you scan an image directly into your graphics application for editing.
Select Home Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
4. Select the Document Type.
5. Change the size of your document, if needed.
6. Click
(Scan).
The machine starts scanning, and the scanned image appears in the image viewer.
7. Click the left or right arrow buttons to preview each scanned page.
8. Crop the scanned image, if needed.
9. Click the Open with an Application button.
10. Select the application from the drop-down list, and then click OK.
The image opens in the application you have selected.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
87
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
Save Scanned Data to a Folder as a PDF File Using ControlCenter4
Home Mode (Windows®)
Select Home Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
4. Select the Document Type.
5. Change the size of your document, if needed.
6. Click
(Scan).
The machine starts scanning, and the scanned image appears in the image viewer.
7. Click the left or right arrow buttons to preview each scanned page.
8. Click Save.
The Save dialog box appears.
9. Click the File Type drop-down list, and then select a PDF file.
88
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure
PDF Multi-Page (*.pdf) from the File Type drop-down list, click
, and then type the password.
10. To change the file name, click the Change button, if needed.
11. Click the folder icon to browse and select the folder where you want to save your scanned documents.
12. Click OK.
The scanned document is saved to the destination folder as a PDF.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
89
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®) > Scan Settings for ControlCenter4 Home Mode (Windows®)
Scan Settings for ControlCenter4 Home Mode (Windows®)
Settings
Applicable Features
Open with an Application OCR Send E-mail Save
File Type
-
Yes
Yes
Yes
Target Application Yes
Yes
-
-
OCR Language
-
Yes
-
-
File Name
-
-
-
Yes
Scan Location
-
-
-
Yes
Show Folder
-
-
-
Yes
File Size Priority
-
-
Yes
Yes
File Type
Select the file type you want to use for the scanned data.
For Send E-mail and Save
•
Windows Bitmap (*.bmp)
•
JPEG (*.jpg) (recommended for most users when scanning pictures)
•
TIFF Single-Page (*.tif)
•
TIFF Multi-Page (*.tif)
•
Portable Network Graphics (*.png)
•
PDF Single-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF Multi-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF/A Single-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF/A Multi-Page (*.pdf) (recommended for scanning and sharing documents)
•
High Compression PDF Single-Page (*.pdf)
•
High Compression PDF Multi-Page (*.pdf)
•
Secure PDF Single-Page (*.pdf)
•
Secure PDF Multi-Page (*.pdf)
•
Searchable PDF Single-Page (*.pdf)
•
Searchable PDF Multi-Page (*.pdf)
•
XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows® 7, Windows® 8
and Windows® 10, and when using applications that support XML Paper Specification files)
•
Microsoft Office Word (*.docx) (Available only for certain models)
•
Microsoft Office PowerPoint (*.pptx) (Available only for certain models)
•
Microsoft Office Excel (*.xlsx)(Available only for certain models)
For OCR
•
HTML 3.2 (*.htm)
•
HTML 4.0 (*.htm)
•
Microsoft Excel 2003, XP (*.xls)
•
RTF Word 2000 (*.rtf)
•
WordPad (*.rtf)
•
WordPerfect 9, 10 (*.wpd)
•
Text (*.txt)
•
Searchable PDF Single-Page (*.pdf)
90
•
Searchable PDF Multi-Page (*.pdf)
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the optical character recognition (OCR) language to match the language of the scanned document's text.
File Name
Click Change to change the file name's prefix.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned
documents.
Show Folder
Select this option to automatically display the destination folder after scanning.
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority
slider to the right or left.
Custom Settings
Select the Custom option, click the Custom Settings button, and then change settings.
Scan Size
Select the exact size of your document from the Scan Size drop-down menu.
Related Information
• Scan Using ControlCenter4 Home Mode (Windows®)
91
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®)
Scan Using ControlCenter4 Advanced Mode (Windows®)
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows
you to customise one-button scan actions.
• Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows®)
• Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
(Windows®)
• Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows®)
• Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
• Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows®)
• Scan Settings for ControlCenter4 Advanced Mode (Windows®)
92
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows®)
Scan Photos and Graphics Using ControlCenter4 Advanced Mode
(Windows®)
Send scanned photos or graphics directly to your computer.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
4. Click the Image button.
The scan settings dialog box appears.
93
5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed.
•
To change the file name, click Change.
•
To change Destination Folder, click the folder icon.
•
To preview and configure the scanned image, select the PreScan check box.
6. Click Scan.
The machine starts scanning. The image opens in the application you have selected.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
94
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
(Windows®)
Save Scanned Data to a Folder as a PDF File Using ControlCenter4
Advanced Mode (Windows®)
Scan documents and save them to a folder on your computer as PDF files.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
95
4. Click the File button.
The scan settings dialog box appears.
5. Click the File Type drop-down list, and then select a PDF file.
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure
PDF Multi-Page (*.pdf) from the File Type drop-down list, click
, and then type the password.
6. Click the folder icon to browse and select the folder where you want to save your scanned documents.
7. Change the scan settings, such as file format, file name, resolution and colour, if needed.
To preview and configure the scanned image, select the PreScan check box.
8. Click Scan.
The machine starts scanning. The file is saved in the folder you selected.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
96
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows®)
Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode
(Windows®)
Select Advanced Mode as the mode setting for ControlCenter4.
1. Place an ID card on the scanner glass.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
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4. Click the File button.
The scan settings dialog box appears.
5. Select the ID Card Scan check box.
The instruction dialog box appears.
6. Read the instructions on the screen, and then click OK.
7. Change the scan settings, such as file format, file name, scan location, resolution and colour, if needed.
8. Click Scan.
The machine starts scanning one side of the identification card.
9. After the machine has scanned one side, turn over the identification card, and then click Continue to scan
the other side.
10. Click Finish.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
98
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
Scan to Email Attachment Using ControlCenter4 Advanced Mode
(Windows®)
Send a scanned document as an email attachment.
•
Select Advanced Mode as the mode setting for ControlCenter4.
•
The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File
feature to scan a document or a picture, and then attach the scanned file to an email message.
The machine scans to your default email client.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
4. Click the E-mail button.
The scan settings dialog box appears.
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5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed.
•
To change the file name, click Change.
•
To change Destination Folder, click the folder icon.
•
To preview and configure the scanned image, select the PreScan check box.
6. Click Scan.
The machine starts scanning. Your default email application opens and the scanned image is attached to a
new, blank email message.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
100
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows®)
Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced
Mode (Windows®)
Your machine can convert characters in a scanned document to text using optical character recognition (OCR)
technology. You can edit this text using your preferred text-editing application.
ABC
ABC
•
Select Advanced Mode as the mode setting for ControlCenter4.
1. Load your document.
2. Click the
(ControlCenter4) icon in the task tray, and then click Open.
3. Click the Scan tab.
4. Click the OCR button.
The scan settings dialog box appears.
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5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed.
•
To change the file name, click Change.
•
To change Destination Folder, click the folder icon.
•
To preview and configure the scanned image, select the PreScan check box.
6. Click Scan.
The machine scans the document, converts it to editable text, and then sends it to your default word
processing application.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
102
Home > Scan > Scan from Your Computer (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®) > Scan Settings for ControlCenter4 Advanced Mode (Windows®)
Scan Settings for ControlCenter4 Advanced Mode (Windows®)
Settings
Applicable Features
Image
OCR
E-mail
File
File Type
Yes
Yes
Yes
Yes
Target Application
Yes
Yes
-
-
OCR Language
-
Yes
-
-
File Name
Yes
Yes
Yes
Yes
Scan Location or Destination Folder
Yes
Yes
Yes
Yes
Show Folder
-
-
-
Yes
Show Save As Window
-
-
-
Yes
File Size Priority
Yes
-
Yes
Yes
PreScan
Yes
Yes
Yes
Yes
Resolution
Yes
Yes
Yes
Yes
Scan Type
Yes
Yes
Yes
Yes
Document Size
Yes
Yes
Yes
Yes
Brightness
Yes
Yes
Yes
Yes
Contrast
Yes
Yes
Yes
Yes
Continuous Scanning
Yes
Yes
Yes
Yes
ID Card Scan
Yes
Yes
Yes
Yes
Advanced Settings
Yes
Yes
Yes
Yes
Default
Yes
Yes
Yes
Yes
File Type
Select the file type you want to use for the scanned data.
For Image, Email and File
•
Windows Bitmap (*.bmp)
•
JPEG (*.jpg) (recommended for most users when scanning pictures)
•
TIFF Single-Page (*.tif)
•
TIFF Multi-Page (*.tif)
•
Portable Network Graphics (*.png)
•
PDF Single-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF Multi-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF/A Single-Page (*.pdf) (recommended for scanning and sharing documents)
•
PDF/A Multi-Page (*.pdf) (recommended for scanning and sharing documents)
•
High Compression PDF Single-Page (*.pdf)
•
High Compression PDF Multi-Page (*.pdf)
•
Secure PDF Single-Page (*.pdf)
•
Secure PDF Multi-Page (*.pdf)
•
Searchable PDF Single-Page (*.pdf)
•
Searchable PDF Multi-Page (*.pdf)
•
XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows® 7, Windows® 8
and Windows® 10, and when using applications that support XML Paper Specification files)
103
For Email and File
•
Microsoft Office Word (*.docx) (Available only for certain models)
•
Microsoft Office PowerPoint (*.pptx) (Available only for certain models)
•
Microsoft Office Excel (*.xlsx)(Available only for certain models)
For OCR
•
HTML 3.2 (*.htm)
•
HTML 4.0 (*.htm)
•
Microsoft Excel 2003, XP (*.xls)
•
RTF Word 2000 (*.rtf)
•
WordPad (*.rtf)
•
WordPerfect 9, 10 (*.wpd)
•
Text (*.txt)
•
Searchable PDF Single-Page (*.pdf)
•
Searchable PDF Multi-Page (*.pdf)
Target Application
Select the destination application from the drop-down list.
OCR Language
Set the OCR language to match the language of the scanned document's text.
File Name
Click Change to change the file name's prefix.
Scan Location
Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned
documents.
Destination Folder
Click the folder icon to browse and select the folder where you want to save your scanned documents.
Show Folder
Select this option to automatically display the destination folder after scanning.
Show Save As Window
Select this option to specify the scanned image's destination every time you scan.
File Size Priority
Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority
slider to the right or left.
PreScan
Select PreScan to preview your image and crop unwanted portions before scanning.
Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and
transfer time, but produce a finer scanned image.
Scan Type
Select from a range of scan colour depths.
•
Auto
Use for any type of document. This mode automatically picks an appropriate colour depth for the
document.
•
Black & White
Use for text or line art images.
104
•
Grey (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey
images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.)
•
True Grey
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•
24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
Document Size
Select the exact size of your document from the Document Size drop-down list.
•
If you select the 1 to 2 (A4) option, the scanned image will be divided into two A5-size documents.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark,
set a higher brightness level and scan the document again. You can also type a value into the field to set the
Brightness level.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark
and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value
into the field to set the Contrast level.
Continuous Scanning
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or finish.
ID Card Scan
Select this check box to scan both sides of an identification card onto one page.
Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.
•
Remove Bleed-through / Pattern
-
Remove Background Colour
Remove the base colour of documents to make the scanned data more legible.
•
Rotate Image
Rotate the scanned image.
•
Skip Blank Page
Remove the document's blank pages from the scanning results.
•
Display Scanning Results
Show the numbers of total pages saved and blank pages skipped on your computer screen.
•
ADF Auto Deskew
When scanning the document from the ADF, the machine corrects skewing of the document
automatically.
Default
Select this option to restore all settings to their factory setting values.
Related Information
• Scan Using ControlCenter4 Advanced Mode (Windows®)
105
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Nuance™ PaperPort™ 14SE or Other
Windows® Applications
Scan Using Nuance™ PaperPort™ 14SE or Other Windows®
Applications
You can use the Nuance™ PaperPort™ 14SE application for scanning.
To download the Nuance™ PaperPort™ 14SE application, click
•
(Brother Utilities), select Do More in
the left navigation bar, and then click PaperPort.
•
Nuance™ PaperPort™ 14SE supports Windows® 7, Windows® 8, Windows® 8.1 and Windows® 10.
•
For detailed instructions on using each application, click the application's Help menu, and then click
Getting Started Guide in the Help ribbon.
The instructions for scanning in these steps are for PaperPort™ 14SE. For other Windows® applications,
the steps will be similar. PaperPort™ 14SE supports both TWAIN and WIA drivers; the TWAIN driver
(recommended) is used in these steps.
1. Load your document.
2. Start PaperPort™ 14SE.
Do one of the following:
•
Windows® 7
Using your computer, click
•
Windows® 8
Click
•
(Start) > All Programs > Nuance PaperPort 14 > PaperPort.
(PaperPort).
Windows® 10
Click
Nuance PaperPort 14 > PaperPort.
3. Click the Desktop menu, and then click Scan Settings in the Desktop ribbon.
The Scan or Get Photo panel appears on the left side of the screen.
4. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX
LAN (where XXX-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver
that has "WIA" as the prefix.
5. Select the Display scanner dialog box check box in the Scan or Get Photo panel.
6. Click Scan.
The Scanner Setup dialog box appears.
106
7. Adjust the settings in the Scanner Setup dialog box, if needed.
8. Click the Document Size drop-down list, and then select your document size.
9. Click PreScan if you want to preview your image and crop unwanted portions before scanning.
10. Click Start.
The machine starts scanning.
Related Information
• Scan from Your Computer (Windows®)
• TWAIN Driver Settings (Windows®)
107
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Nuance™ PaperPort™ 14SE or Other
Windows® Applications > TWAIN Driver Settings (Windows®)
TWAIN Driver Settings (Windows®)
•
Note that the item names and assignable values will vary depending on the machine.
•
The Contrast option is available only when selecting the Grey (Error Diffusion), True Grey, or 24bit
Colour options from the Scan Type settings.
1. Scan
Select the Photo, Web, or Text option depending on the type of document you want to scan.
Scan (Image Type)
Resolution
Scan Type
Photo
Use for scanning photo images.
300 x 300 dpi
24bit Colour
Web
Use for attaching the scanned
image to web pages.
100 x 100 dpi
24bit Colour
Text
Use for scanning text
documents.
200 x 200 dpi
Black & White
2. Resolution
Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and
transfer time, but produce a finer scanned image.
3. Scan Type
Select from a range of scan colour depths.
•
Black & White
Use for text or line art images.
•
Grey (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey
images without using true grey dots. Black dots are put in a specific pattern to give a grey
appearance.)
•
True Grey
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•
24bit Colour
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
108
4. Document Size
Select the exact size of your document from a selection of preset scan sizes.
If you select Custom, the Custom Document Size dialog box appears and you can specify the document
size.
5. Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too
dark, set a higher brightness level and scan the document again. You can also type a value in the field to set
the brightness level.
6. Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark
and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value
in the field to set the contrast level.
7. Advanced Settings
Configure advanced settings by clicking the Advanced Settings button in the Scan Settings dialog box.
•
Paper
-
Auto Deskew
Set the machine to correct document skewing automatically as the pages are scanned from the ADF.
-
Rotate Image
Rotate the scanned image.
•
Enhancement
-
Background Processing
•
Remove Bleed-through / Pattern
Prevent bleed-through.
•
Remove Background Colour
Remove the base colour of documents to make the scanned data more legible.
-
Colour Drop
Select a colour to remove from the scanned image.
-
Boldface Formatting
Emphasise the characters of the original by making them bold.
-
Blurred Character Correction
Correct the broken or incomplete characters of the original to make them easier to read.
-
Edge Emphasis
Make the characters of the original sharper.
109
-
Reduce Noise
Improve and enhance the quality of your scanned images with this selection. The Reduce Noise
option is available when selecting the 24bit Colour option and the 300 x 300 dpi, 400 x 400 dpi, or
600 x 600 dpi scan resolution.
•
Paper Handling
-
Edge Fill
Fill in the edges on four sides of the scanned image using the selected colour and range.
-
Continuous scan
Select this option to scan multiple pages. After a page is scanned, select either continue scanning or
finish.
Related Information
• Scan Using Nuance™ PaperPort™ 14SE or Other Windows® Applications
110
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Windows® Fax and Scan
Scan Using Windows® Fax and Scan
Windows® Fax and Scan application is another option that you can use for scanning.
•
Windows® Fax and Scan uses the WIA scanner driver.
•
If you want to crop a portion of a page after pre-scanning the document, you must scan using the scanner
glass (also called the flatbed).
1. Load your document.
2. Launch Windows® Fax and Scan.
3. Click File > New > Scan.
4. Select the scanner you want to use.
5. Click Import or OK.
The New Scan dialog box appears.
6. Adjust the settings in the Scanner Setup dialog box, if needed.
The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use
the Scanner Utility software of Brother Utilities.
7. Click Scan.
The machine starts scanning the document.
Related Information
• Scan from Your Computer (Windows®)
• WIA Driver Settings (Windows®)
111
Home > Scan > Scan from Your Computer (Windows®) > Scan Using Windows® Fax and Scan > WIA
Driver Settings (Windows®)
WIA Driver Settings (Windows®)
Paper source
Select the Document Feeder or Flatbed option from the drop-down list.
Picture Type (Image Type)
Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings for the type
of document you want to scan.
To change advanced settings, click the Adjust the quality of the scanned picture link.
Page size
The Page size option is available if you select the Document Feeder as the Paper source option.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark,
set a higher brightness level and scan the document again.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark
and light areas of the image, while a decrease reveals more details in grey areas. You can also type a value in
the field to set the contrast level.
Resolution (DPI)
Select a scanning resolution from the Resolution (DPI) list. Higher resolutions take more memory and
transfer time, but produce a finer scanned image.
112
Related Information
• Scan Using Windows® Fax and Scan
113
Home > Scan > Scan from Your Computer (Mac)
Scan from Your Computer (Mac)
There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the
software applications provided by Brother or your favourite scanning application.
• Scan Using Brother iPrint&Scan (Mac)
• Scan Using TWAIN-Compliant Applications (Mac)
• Scan Using AirPrint
114
Home > Scan > Scan from Your Computer (Mac) > Scan Using Brother iPrint&Scan (Mac)
Scan Using Brother iPrint&Scan (Mac)
1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen
instructions to select your Brother machine.
3. Click the Scan icon, and then follow the on-screen instructions to scan your documents.
Related Information
• Scan from Your Computer (Mac)
• Brother iPrint&Scan for Windows® and Mac
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
115
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac)
Scan Using TWAIN-Compliant Applications (Mac)
You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see
the manual for your application.
To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at
support.brother.com and download Scanner Driver.
1. Start your graphics application, and then select the scan operation.
The scanner setup dialog box appears.
2. Change the scan settings, such as Resolution, Scan Type, or Adjust Image, if needed.
3. Click the Document Size pop-up menu, and then select your document size.
4. Click the PreScan option to preview your image and crop unwanted portions before scanning.
•
After you select a document size, adjust the scanning area by holding down the mouse button and
dragging your mouse pointer over the portion you want to scan.
5. Click Start.
The machine starts scanning.
Related Information
• Scan from Your Computer (Mac)
• TWAIN Driver Settings (Mac)
116
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications
(Mac) > TWAIN Driver Settings (Mac)
TWAIN Driver Settings (Mac)
1
2
3
4
5
6
•
Item names and assignable values will vary depending on the machine.
•
The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit
Color from the Scan Type options.
1. Resolution
Select a scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and
transfer time, but produce a finer scanned image.
2. Scan Type
Select from a range of scan colour depths.
•
Black & White
Use for text or line art images.
•
Gray (Error Diffusion)
Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey
images without using true grey dots. Black dots are put in a specific pattern to give a grey
appearance.)
•
True Gray
Use for photographic images or graphics. This mode is more accurate because it uses up to 256
shades of grey.
•
24bit Color
Use to create an image with the most accurate colour reproduction. This mode uses up to 16.8 million
colours to scan the image, but it requires the most memory and has the longest transfer time.
3. Document Size
Select the exact size of your document from a selection of preset scan sizes.
•
If you select Custom, you can specify the document size.
117
4. Adjust Image
Click the Adjust Image button to adjust other image qualities.
Brightness
Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the
scanned image is too light, set a lower brightness level and scan the document again. If the image is too
dark, set a higher brightness level and scan the document again. You can also type a value in the box to
set the brightness.
Contrast
Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises
dark and light areas of the image, while a decrease reveals more details in grey areas. You can also type a
value in the box to set the contrast.
Reduce Noise
Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is
available when selecting the 24bit Color option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi
scan resolutions.
5. Rotate Image
Rotate the scanned image.
Related Information
• Scan Using TWAIN-Compliant Applications (Mac)
118
Home > Scan > Configure Scan Settings Using Web Based Management
Configure Scan Settings Using Web Based Management
• Set the Scan File Name Using Web Based Management
119
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan File Name Using
Web Based Management
Set the Scan File Name Using Web Based Management
Set up a file name for scanned data using Web Based Management.
1. Start your web browser.
Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP
address of the machine or the print server name). For example: http://192.168.1.2
No password is required by default. If you have previously set a password, type it, and then click
.
2. Click the Scan tab.
3. Click the Scan File Name menu in the left navigation bar.
4. Select the File Name Style from the drop-down list.
5. If you selected the option to include the date in File Name Style field, select the Date format from the dropdown list.
6. In the Time fields, select On to include the time information in the file name.
7. In the Counter field, select Continuous or Reset after each job.
When you select Reset after each job, duplication of file names may occur.
8. If you want to create a user-defined file name prefix, type a file name in the user-defined fields of each scan
function.
Using the following characters: ?, /, \, or * may cause a sending error.
9. Click Submit.
Related Information
• Configure Scan Settings Using Web Based Management
120
Home > Copy
Copy
• Copy a Document
• Enlarge or Reduce Copied Images
• Make N in 1 Copies Using the Page Layout Feature
• Sort Copies
• Copy an ID Card
• Copy on Both Sides of the Paper (2-sided Copy)
• Copy Options
121
Home > Copy > Copy a Document
Copy a Document
1. Make sure you have loaded the correct size paper in the paper tray.
2. Do one of the following:
•
Place the document face up in the ADF. (available only for certain models)
(If you are copying multiple pages, we recommend using the ADF.)
•
Place the document face down on the scanner glass.
3. Do one of the following:
•
For MFC models
Press
(COPY).
Use the dial pad to enter the number of copies you want.
•
For DCP models
Press a or b to enter the number of copies you want.
The LCD displays:
Stack Copies:01
100% □□■□□ Auto
4. Press Start.
Related Information
• Copy
122
Home > Copy > Enlarge or Reduce Copied Images
Enlarge or Reduce Copied Images
Select an enlargement or reduction ratio to resize your copied data.
1. Load your document.
2. Do one of the following:
•
For MFC models
Press
(COPY).
Use the dial pad to enter the number of copies you want.
•
For DCP models
Press a or b to enter the number of copies you want.
3. Press Options or Copy/Scan Options.
4. Press a or b to select [Enlarge/Reduce], and then press OK.
5. Press a or b to select the enlargement or reduction ratio you want, and then press OK.
•
If you select [Custom(25-400%)], use the dial pad, or press a or b to enter an enlargement or
reduction ratio from [25%] to [400%] and then press OK.
6. Press Start.
•
•
[Auto] sets the machine to calculate the reduction ratio that best fits the size of paper.
[Auto] is only available when using the ADF.
Related Information
• Copy
123
Home > Copy > Make N in 1 Copies Using the Page Layout Feature
Make N in 1 Copies Using the Page Layout Feature
The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy.
1. Load your document.
2. Do one of the following:
•
For MFC models
Press
(COPY).
Use the dial pad to enter the number of copies you want.
•
For DCP models
Press a or b to enter the number of copies you want.
3. Press Options or Copy/Scan Options.
4. Press a or b to select [Page Layout], and then press OK.
5. Press a or b to select [Off(1 in 1)], [2 in 1 (P)], [2 in 1 (L)], [4 in 1 (P)] or [4 in 1
(L)], and then press OK.
6. Press Start.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to the next step.
7. Repeat the following steps for each page of the layout:
•
For MFC models
a. After the machine scans the page, press a to scan the next page.
b. Place the next page on the scanner glass, and then press OK to scan the page.
•
For DCP models
After the machine scans the page, place the next page on the scanner glass, and then press a to select
the [Yes] option.
8. After scanning all the pages, press b to select the [No] option.
Related Information
• Copy
124
Home > Copy > Sort Copies
Sort Copies
Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on.
1. Load your document.
2. Do one of the following:
•
For MFC models
Press
(COPY).
Use the dial pad to enter the number of copies you want.
•
For DCP models
Press a or b to enter the number of copies you want.
3. Press Options or Copy/Scan Options.
4. Press a or b to select [Stack/Sort], and then press OK.
5. Press a or b to select [Sort], and then press OK.
6. Press Start.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to the next step.
7. Repeat the following steps for each page:
•
For MFC models
a. After the machine scans the page, press a to scan the next page.
b. Place the next page on the scanner glass, and then press OK to scan the page.
•
For DCP models
After the machine scans the page, place the next page on the scanner glass, and then press a to select
the [Yes] option.
8. After scanning all the pages, press b to select the [No] option.
Related Information
• Copy
125
Home > Copy > Copy an ID Card
Copy an ID Card
•
You may copy an identification card only to the extent permitted under applicable laws. For more detailed
information, see the Product Safety Guide.
1. (For MFC models)
Press
(COPY).
2. Place an identification card face down near the upper left corner of the scanner glass.
1
1
4.0 mm or greater (top, left)
3. Press 2 in 1 (ID) Copy.
4. Do one of the following:
•
For MFC models
Use the dial pad to enter the number of copies you want.
•
For DCP models
Press a or b to enter the number of copies you want.
5. Press Start.
The machine scans one side of the identification card.
6. After the machine has scanned the first side, turn over the identification card.
7. Press Start to scan the other side.
126
Related Information
• Copy
127
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy)
Copy on Both Sides of the Paper (2-sided Copy)
Reduce the amount of paper you use by copying onto both sides of the paper.
•
You must choose a 2-sided copy layout from the following options before you can start 2-sided copying.
•
The layout of your original document determines which 2-sided copy layout you should choose.
•
When you manually make 2 sided copies from a 2-sided document, use the scanner glass.
•
Select A4 sized paper when using the 2‑sided copy option.
Portrait
2–sided to 2–sided
1
1
2
2
1–sided to 2–sided (Long Edge Flip)
1
1
2
2
1–sided to 2–sided (Short Edge Flip)
1
2
2
1
Landscape
2–sided to 2–sided
1
1
2
2
1–sided to 2–sided (Long Edge Flip)
1
2
1
2
1–sided to 2–sided (Short Edge Flip)
1
1
2
2
1. Load your document.
2. Do one of the following:
•
For MFC models
Press
(COPY).
Use the dial pad to enter the number of copies you want.
128
•
For DCP models
Press a or b to enter the number of copies you want.
3. Do one of the following:
•
Press 2-sided.
•
Press Options or Copy/Scan Options.
Press a or b to select [2-sided], and then press OK.
4. Press a or b to display [Layout Long] or [Layout Short], and then press OK.
5. Select flip on long edge or flip on short edge.
6. Press a or b to display [2sided → 2sided] or [1sided → 2sided], and then press OK.
7. Press Start.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to the next step.
8. Repeat the following steps for each page of the layout:
•
For MFC models
a. After the machine scans the page, press a to scan the next page.
b. Place the next page on the scanner glass, and then press OK to scan the page.
•
For DCP models
After the machine scans the page, place the next page on the scanner glass, and then press a to select
the [Yes] option.
9. Press b to select the [No] option.
Related Information
• Copy
129
Home > Copy > Copy Options
Copy Options
To change Copy settings, press the Options button.
Menu selections
Options
Quality
Select the copy quality for your type of document.
Stack/Sort
Select to stack or sort multiple copies.
Stack
1
1
2
2
Sort
2
1
2
1
Density
Increase the brightness to make the text lighter.
Contrast
Increase the contrast to make an image clearer.
Enlarge/Reduce
Select an enlargement or reduction ratio for the next copy.
Page Layout
Decrease the brightness to make the text darker.
Decrease the contrast to make an image more subdued.
•
Auto sets the machine to calculate the reduction ratio that best fits the
size of paper.(for models with ADF)
•
If you select Custom(25-400%), use the dial pad, or press a or b to
enter an enlargement or reduction ratio.
Make N in 1 copies.
4 in1
130
Menu selections
Options
2-sided
Select to copy on both sides of the paper.
(available only for certain models)
1-sided → 2-sided
1
1
2
2
2-sided → 2-sided
1
1
2
2
Related Information
• Copy
131
Home > Fax
Fax
• Send a Fax
• Receive a Fax
• Voice Operations and Fax Numbers
• Telephone Services and External Devices
• Fax Reports
• PC-FAX
132
Home > Fax > Send a Fax
Send a Fax
• Send a Fax
• Send a Fax Manually
• Send a Fax at the End of a Conversation
• Send the Same Fax to More than One Recipient (Broadcasting)
• Send a Fax in Real Time
• Send a Fax at a Specified Time (Delayed Fax)
• Add a Cover Page to Your Fax
• Cancel a Fax in Progress
• Check and Cancel a Pending Fax
• Fax Options
133
Home > Fax > Send a Fax > Send a Fax
Send a Fax
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Do one of the following:
•
Place the document face up in the ADF.
(If you are faxing multiple pages, we recommend using the ADF.)
•
Place the document face down on the scanner glass.
134
3. Enter the fax number.
•
Using the dial pad
Enter the fax number using the dial pad.
•
Using the One Touch Buttons
Choose a contact stored on a One Touch button.
•
Using the Speed Dial Codes
Enter the fax number by pressing
twice, and then enter the three-digit Speed Dial code.
4. Press Start.
The machine scans and sends the document.
If you placed the document on the scanner glass, follow the instructions in the table:
Option
Description
Yes
To scan the next page, press a to select the Yes option, and then place the next page on the
scanner glass.
Press OK to scan the page.
No(Send) When you have scanned the last page, press b to select the No(Send) option (or press Start
again).
The machine sends the document.
•
To stop faxing, press Stop/Exit.
Related Information
• Send a Fax
135
Home > Fax > Send a Fax > Send a Fax Manually
Send a Fax Manually
Related Models: MFC-B7715DW
Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
1. Press
(FAX).
2. Load your document.
3. Pick up the handset of the external telephone.
4. Dial the fax number you want to call.
5. When you hear the fax tone, press Start.
•
If you are using the scanner glass, press a.
6. Replace the handset of the external telephone.
Related Information
• Send a Fax
136
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation
Send a Fax at the End of a Conversation
Related Models: MFC-B7715DW
At the end of a conversation, you can send a fax to the other party before you both hang up.
1. Ask the other party to wait for fax tones (beeps) and then to press the Start button before hanging up.
2. Load your document.
3. Press Start.
•
If you are using the scanner glass, press a.
4. Replace the handset of the external telephone.
Related Information
• Send a Fax
137
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting)
Send the Same Fax to More than One Recipient (Broadcasting)
Related Models: MFC-B7715DW
Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time.
•
The same broadcast can include Groups, Address Book numbers (One Touch Dial numbers and Speed
Dial numbers in some models) and up to 50 manually dialled numbers.
•
2-Line LCD models
If you did not use any of the One Touch Dial numbers and the Speed Dial numbers for Groups, you can
broadcast faxes to as many as 258 different numbers.
•
Address Book numbers (One Touch Dial numbers and Speed Dial numbers in some models) must be
stored in the machine’s memory before they can be used in a broadcast.
•
Group numbers must also be stored in the machine’s memory before they can be used in a broadcast.
Group numbers include many stored Address Book numbers (One Touch Dial numbers and Speed Dial
numbers in some models) for easier dialling.
1. Press
(FAX).
2. Load your document.
3. Enter a number, and press OK.
You can use One Touch Dial, Speed Dial, Group numbers and numbers manually entered using the dial pad.
Repeat this step to enter the all the numbers you want to broadcast to.
4. Press Start.
Related Information
• Send a Fax
• Cancel a Broadcast in Progress
138
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a
Broadcast in Progress
Cancel a Broadcast in Progress
Related Models: MFC-B7715DW
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Remaining Jobs] option, and then press OK.
The LCD will display the Broadcast job number followed by the fax number being dialled (for example,
[#001123456789]) and the broadcast job number (for example, [Broadcast#001]).
4. Press a or b to display the fax number being dialled or the broadcast job number, and then press OK.
5. Press the option shown in the table to cancel or exit the cancel process.
Option Description
a
The machine cancels the fax currently being sent.
b
The machine exits from the cancel process without cancelling.
If you cancelled the fax currently being sent, the LCD will ask you if you want to cancel the broadcast job.
6. Press the option shown in the table to cancel the broadcast job or exit the cancel process.
Option Description
a
The machine cancels the broadcast job.
b
The machine exits from the cancel process without cancelling.
7. Press Stop/Exit.
Related Information
• Send the Same Fax to More than One Recipient (Broadcasting)
139
Home > Fax > Send a Fax > Send a Fax in Real Time
Send a Fax in Real Time
Related Models: MFC-B7715DW
When sending a fax, the machine scans the document into the memory before sending it. As soon as the
telephone line is free, the machine starts dialling and sending. If you want to send an important document
immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
•
If the memory is full and you are sending a fax from the ADF, the machine sends the document in real time
(even if [Real Time TX] is set to [Off]). If the memory is full, faxes from the scanner glass cannot be
sent until you clear some of the memory.
•
In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
•
If [Real Time TX] is set to on, the option to scan 2-sided documents is not available.
1. Press
(FAX).
2. Load your document.
3. Press Menu.
4. Press a or b to display the [Fax] option, and then press OK.
5. Press a or b to display the [Setup Send] option, and then press OK.
6. Press a or b to display the [Real Time TX] option, and then press OK.
7. Press a or b to display the [On] option, and then press OK.
8. When finished, press Stop/Exit.
9. Enter the fax number.
10. Press Start.
Related Information
• Send a Fax
140
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax)
Send a Fax at a Specified Time (Delayed Fax)
Related Models: MFC-B7715DW
You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period.
1. Press
(FAX).
2. Load your document.
3. Press Options.
4. Press a or b to display the [Delayed Fax] option, and then press OK.
5. Enter the time you want the fax to be sent.
•
If you set [12h Clock] in the [Date&Time] setting, enter the time in 12-hour format, and then press
OK.
Press a or b to display the [AM] or [PM] option, and then press OK.
•
If you set [24h Clock] in the [Date&Time] setting, enter the time in 24-hour format, and then press
OK.
(For example, enter 19:45 for 7:45 PM.)
6. Enter the fax number.
7. Press Start.
•
The number of pages you can scan into the memory depends on the amount of data printed on each
page.
Related Information
• Send a Fax
141
Home > Fax > Send a Fax > Add a Cover Page to Your Fax
Add a Cover Page to Your Fax
Related Models: MFC-B7715DW
You can add a cover page to the next fax or every outgoing fax.
•
This feature will not work unless you have programmed your Station ID.
•
Your cover page includes your Station ID, a comment, and the name stored in the Address Book, One
Touch Dial, or Speed Dial (in some models).
1. Press
(FAX).
2. Load your document.
3. Press Menu.
4. Press a or b to display the [Fax] option, and then press OK.
5. Press a or b to display the [Setup Send] option, and then press OK.
6. Press a or b to display the [Coverpage] option, and then press OK.
7. Press a or b to display the [Setup] option, and then press OK.
8. Press a or b to display a option in the table, and then press OK.
Option Description
On
Select this option to add a cover page to outgoing fax.
Off
Select this option if you do not want to add a cover page to outgoing faxes.
9. If you selected [On], press a or b to display comment options, and then press OK.
10. Enter the number of total pages using the dial pad, and then press OK.
11. When finished, press Stop/Exit.
12. Enter the fax number.
13. Press Start.
Related Information
• Send a Fax
• Compose Your Own Comments
142
Home > Fax > Send a Fax > Add a Cover Page to Your Fax > Compose Your Own Comments
Compose Your Own Comments
Related Models: MFC-B7715DW
You can set up two comments of your own.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Send] option, and then press OK.
5. Press a or b to display the [Coverpage] option, and then press OK.
6. Press a or b to display the [Note] option, and then press OK.
7. Press a or b to display the [5] or [6] option to store your own comment, and then press OK.
8. Enter your own comment using the dial pad, and then press OK.
9. Press Stop/Exit.
Related Information
• Add a Cover Page to Your Fax
143
Home > Fax > Send a Fax > Cancel a Fax in Progress
Cancel a Fax in Progress
Related Models: MFC-B7715DW
1. Press Stop/Exit while the machine is dialling or sending a fax.
2. Press an option in the table to cancel or continue the fax job in progress.
Option Description
a
The machine cancels sending the fax job.
b
The machine exits from the process without cancelling the fax job.
Related Information
• Send a Fax
144
Home > Fax > Send a Fax > Check and Cancel a Pending Fax
Check and Cancel a Pending Fax
Related Models: MFC-B7715DW
You can cancel a fax job before it is sent, by cancelling the fax job while it is stored and waiting in the memory.
(FAX).
1. Press
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Remaining Jobs] option, and then press OK.
The LCD displays the number of jobs waiting in the memory to be sent.
5. Press a or b to display the job you want to cancel, and then press OK.
6. Press the options in the following table to cancel or exit the cancel process.
Option Description
a
The machine cancels the job.
b
The machine exits from the cancel process without cancelling.
7. Press Stop/Exit.
Related Information
• Send a Fax
145
Home > Fax > Send a Fax > Fax Options
Fax Options
To change fax-sending settings, press the [Options] button.
Option
Description
Fax Resolution
Set the resolution for outgoing faxes.
Contrast
Adjust the contrast.
Glass ScanSize
Adjust the scan area of the scanner glass to the size of the
document.
Delayed Fax
Set the time of day the delayed faxes will be sent.
Real Time TX
Send a fax immediately without waiting for the machine to retrieve
the scan from its memory.
Coverpage
Set the machine to automatically send a cover page that you have
pre-programmed.
Overseas Mode
Set to On if you have difficulty sending faxes overseas.
The fax quality often can be improved by changing the Fax
Resolution.
If your document is very light or very dark, changing the contrast
may improve the fax quality.
Related Information
• Send a Fax
146
Home > Fax > Receive a Fax
Receive a Fax
• Receive Mode Settings
• Memory Receive Options
• Remote Fax Retrieval
147
Home > Fax > Receive a Fax > Receive Mode Settings
Receive Mode Settings
• Receive Modes Overview
• Choose the Correct Receive Mode
• Set the Number of Rings Before the Machine Answers (Ring Delay)
• Set the F/T Ring Time (Fast Double-ring)
• Set Fax Detect
• Shrink Page Size of an Oversized Incoming Fax
• Set the 2-sided Printing for Received Faxes
• Set the Fax Receive Stamp
• Receive a Fax at the End of a Telephone Conversation
• Register a Number in the Blocked List
148
Home > Fax > Receive a Fax > Receive Mode Settings > Receive Modes Overview
Receive Modes Overview
Related Models: MFC-B7715DW
Some receive modes answer automatically (Fax Only Mode and Fax/Tel Mode). You may want to change the
Ring Delay before using these modes.
Fax Only Mode
([Fax Only] in the machine's menu)
Fax Only Mode automatically answers every call as a fax.
Fax/Tel Mode
([Fax/Tel] in the machine's menu)
Fax/Tel Mode helps you manage incoming calls, by recognising whether they are fax or voice calls and
handling them in the following ways:
•
Faxes will be received automatically.
•
Voice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring
made by your machine.
Manual Mode
([Manual] in the machine's menu)
Manual Mode turns off all automatic answering operations unless you are using the BT Call Sign feature.
To receive a fax in Manual Mode lift the handset of the external telephone connected to the machine.
When you hear fax tones (short repeating beeps), press the buttons in the table to receive a fax. Use the Fax
Detect feature to receive faxes when you have lifted a handset on the same line as the machine.
Applicable Models
To receive the fax
All MFC models
Start and then b
External TAD Mode
([External TAD] in the machine's menu)
External TAD Mode lets an external answering device manage your incoming calls.
Incoming calls will be handled in the following ways:
•
Faxes will be received automatically.
•
Voice callers can record a message on the external TAD.
Related Information
• Receive Mode Settings
149
Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode
Choose the Correct Receive Mode
Related Models: MFC-B7715DW
You must choose a Receive Mode depending on the external devices and telephone services you have on your
line.
By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you
select the correct mode.
Do you want to use the telephone feature of your machine (if available), an external
telephone or external telephone answering device connected on the same line as
the machine?
No
Fax Only Mode
Yes
Are you using the voice message function of an external telephone answering
device?
Yes
External TAD Mode
No
Do you want the machine to answer fax and telephone calls automatically?
No
1. Press
Yes
Fax/Tel Mode
Manual Mode
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Receive Mode] option, and then press OK.
(U.K. only) If you cannot change the [Receive Mode], make sure the BT Call Sign feature is set to Off.
6. Press a or b to select the [Fax Only], [Fax/Tel], [External TAD], or [Manual] option, and then
press OK.
7. Press Stop/Exit.
Related Information
• Receive Mode Settings
• Telephone and Fax Problems
150
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine
Answers (Ring Delay)
Set the Number of Rings Before the Machine Answers (Ring Delay)
Related Models: MFC-B7715DW
When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in
the Ring Delay option.
•
The Ring Delay setting sets the number of times the machine rings before it answers in the Fax Only and
Fax/Tel Modes.
•
If you have external or extension telephones on the same line as the machine, choose the maximum
number of rings.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Ring Delay] option, and then press OK.
6. Press a or b to select the number of rings you want the line to ring before the machine answers, and then
press OK.
7. Press Stop/Exit.
If you select [00], the machine will answer immediately and the line will not ring at all (available only for
some countries).
Related Information
• Receive Mode Settings
• Telephone and Fax Problems
151
Home > Fax > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Fast Double-ring)
Set the F/T Ring Time (Fast Double-ring)
Related Models: MFC-B7715DW
When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will automatically receive it.
However, if it is a voice call, the machine will sound the F/T ring (fast double-ring) for the time you set in the F/T
Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
•
The F/T Ring Time feature works when you set Fax/Tel Mode as the Receive Mode.
Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can
still answer the call on any telephone.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [F/T Ring Time] option, and then press OK.
6. Press a or b to display how long the machine will ring to alert you that you have a voice call, and then press
OK.
7. Press Stop/Exit.
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set
time.
Related Information
• Receive Mode Settings
152
Home > Fax > Receive a Fax > Receive Mode Settings > Set Fax Detect
Set Fax Detect
Related Models: MFC-B7715DW
If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When you
see [Receiving] on the LCD or when you hear “chirps” through the handset you are using, just replace
the handset. Your machine will do the rest.
If Fax Detect is Off: If you are at the machine and answer a fax call by lifting the handset, press the
buttons in the following table to receive the fax. If you answered at an extension or external telephone,
press *51.
Applicable Models
To receive the fax
MFC-B7715DW
Start and then b
•
If this feature is set to [On], but your machine does not connect a fax call when you lift an extension
or external telephone handset, press the remote activation code *51.
•
If you send faxes from a computer on the same telephone line and the machine intercepts them, set
Fax Detect to [Off].
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Fax Detect] option, and then press OK.
6. Press a or b to display the [On] (or [Off]) option, and then press OK.
7. Press Stop/Exit.
Related Information
• Receive Mode Settings
153
Home > Fax > Receive a Fax > Receive Mode Settings > Shrink Page Size of an Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax
Related Models: MFC-B7715DW
If you enable the auto reduction function, the machine reduces each page of an incoming fax to fit on your paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Auto Reduction] option, and then press OK.
6. Press a or b to display the [On] (or [Off]) option, and then press OK.
7. Press Stop/Exit.
Related Information
• Receive Mode Settings
154
Home > Fax > Receive a Fax > Receive Mode Settings > Set the 2-sided Printing for Received Faxes
Set the 2-sided Printing for Received Faxes
Related Models: MFC-B7715DW
Your machine prints received faxes on both sides of the paper when [2-sided] is set to [On].
•
Use A4 size paper (60 to 105 g/m2) for this function.
•
When 2-sided printing is enabled, incoming faxes are automatically reduced to fit the paper in the paper
tray.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [2-sided] option, and then press OK.
6. Press a or b to display the [On] (or [Off]) option, and then press OK.
7. Press Stop/Exit.
Related Information
• Receive Mode Settings
155
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Fax Receive Stamp
Set the Fax Receive Stamp
Related Models: MFC-B7715DW
You can set the machine to print the received date and time at the top centre of each received fax page.
•
Make sure you have set the current date and time on the machine.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Fax Rx Stamp] option, and then press OK.
6. Press a or b to display the [On] (or [Off]) option, and then press OK.
7. Press Stop/Exit.
Related Information
• Receive Mode Settings
156
Home > Fax > Receive a Fax > Receive Mode Settings > Receive a Fax at the End of a Telephone
Conversation
Receive a Fax at the End of a Telephone Conversation
Related Models: MFC-B7715DW
If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on
a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax
before you both hang up.
Your machine's ADF must be empty.
1. Ask the other party to place the document in their machine and to press the Start or Send button.
2. When you hear the CNG tones (slowly repeating beeps), press Start.
3. Press b to receive a fax.
4. Replace the external handset.
Related Information
• Receive Mode Settings
157
Home > Fax > Receive a Fax > Receive Mode Settings > Register a Number in the Blocked List
Register a Number in the Blocked List
Related Models: MFC-B7715DW
If you do not want to receive faxes or calls from specific numbers, register the numbers to your list of blocked
callers. The machine can register up to 100 fax or telephone numbers from the caller ID memory.
•
You must apply for the Caller ID service at your local telephone company.
•
The number you want to register must be stored in the caller ID memory.
The Caller ID feature is not available in some countries.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Anti-Junk Fax] option, and then press OK.
5. Press a or b to display the [Register] option, and then press OK.
The machine displays the numbers in the caller ID memory.
•
To delete the number, press a and then press OK.
•
To print the blocked list, select [Print Report] and then press OK. Follow the on-screen menus.
6. Press a or b to display the number you want, and then press OK.
7. Press a to register the number.
To go back without registering the number, press b.
8. Press Stop/Exit.
Related Information
• Receive Mode Settings
158
Home > Fax > Receive a Fax > Memory Receive Options
Memory Receive Options
Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only
one Memory Receive option at a time.
Memory Receive can be set to:
•
Fax Forwarding
•
Fax Storage
•
PC-Fax Receive
•
Off
• Forward Incoming Faxes to Another Machine
• Store Incoming Faxes in the Machine's Memory
• Change Memory Receive Options
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
159
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine
Forward Incoming Faxes to Another Machine
Related Models: MFC-B7715DW
Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Memory Receive] option, and then press OK.
4. Press a or b to display the [Forward/Store] option, and then press OK.
5. Press a or b to display the [Fax Forward] option, and then press OK.
The LCD will ask you to enter the fax number you want your faxes to be forwarded to.
6. Enter the forwarding number using the dial pad (up to 20 digits), a One Touch button, or
and the three-
digit code, and then press OK.
•
If you stored a Group on a One Touch key or in a Speed Dial code, the faxes will be forwarded to
multiple fax numbers.
7. Press a or b to select on or off for the Backup Print setting.
8. Press Stop/Exit.
Related Information
• Memory Receive Options
160
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory
Store Incoming Faxes in the Machine's Memory
Related Models: MFC-B7715DW
Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax
messages from your fax machine when you are at another location using the Remote Retrieval commands. Your
machine will print a backup copy of each stored fax.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Memory Receive] option, and then press OK.
4. Press a or b to display the [Forward/Store] option, and then press OK.
5. Press a or b to display the [Fax Storage] option, and then press OK.
6. Press Stop/Exit.
Related Information
• Memory Receive Options
161
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options
Change Memory Receive Options
Related Models: MFC-B7715DW
If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays
one of the following questions:
If received faxes have already been printed, the LCD displays [Erase all doc?]
•
Do one of the following:
-
If you press a, faxes in the memory will be erased before the setting changes.
-
If you press b, faxes in the memory will not be erased and the setting will be unchanged.
If unprinted faxes are in the memory, the LCD displays [Print all faxes?]
•
Do one of the following:
-
If you press a, faxes in the memory will be printed before the setting changes. If a backup copy has
already been printed, it will not be printed again.
-
If you press b, faxes in the memory will not be printed and the setting will be unchanged.
If received faxes are left in the machine’s memory when you change to [PC Fax Receive] from another
option (such as [Fax Forward], or [Fax Storage]).
•
Select [<USB>] or the name of the computer if you are on a network, and then press OK.
The LCD displays:
[Send Fax to PC?]
-
If you press a, faxes in the memory will be sent to your computer before the setting changes. You will be
asked if you want to turn on Backup Print.
-
If you press b, faxes in the memory will not be erased and the setting will be unchanged.
Related Information
• Memory Receive Options
162
Home > Fax > Receive a Fax > Memory Receive Options > Turn Off Memory Receive
Turn Off Memory Receive
Related Models: MFC-B7715DW
Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Memory Receive] option, and then press OK.
4. Press a or b to display the [Forward/Store] option, and then press OK.
5. Press a or b to display the [Off] option, and then press OK.
The LCD displays options if there are received faxes still in your machine's memory.
6. Press Stop/Exit.
Related Information
• Memory Receive Options
163
Home > Fax > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory
Print a Fax Stored in the Machine's Memory
Related Models: MFC-B7715DW
If you select [Fax Storage], you can still print a fax from the memory when you are at your machine.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Memory Receive] option, and then press OK.
4. Press a or b to display the [Print Document] option, and then press OK.
5. Press Start.
6. Press Stop/Exit.
Related Information
• Memory Receive Options
• Error and Maintenance Messages
164
Home > Fax > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received
Faxes to Your Computer (Windows® only)
Use PC-Fax Receive to Transfer Received Faxes to Your Computer
(Windows® only)
Related Models: MFC-B7715DW
Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's memory, and then
send them to your computer. Use your computer to view and store these faxes.
To transfer the received faxes to your computer you must have the PC-FAX Receiving software running on
your computer.
Even if you have turned off your computer (at night or on the weekend, for example), your machine will receive
and store your faxes in its memory.
When you start your computer and the PC-FAX Receiving software runs, your machine transfers your faxes to
your computer automatically.
If you selected [Backup Print: On], the machine will also print the fax.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Memory Receive] option, and then press OK.
5. Press a or b to display the [PC Fax Receive] option, and then press OK.
•
PC-Fax Receive is not available for the Mac operating systems.
•
If you get an error message and the machine cannot print the faxes in the memory, you can use this
setting to transfer your faxes to your computer.
6. Press a or b to display [On], and then press OK.
7. Press OK.
8. Press a or b to display [<USB>] or your computer name, and then press OK.
9. Press a or b to display [On] or [Off] for the Backup Print setting, and then press OK.
10. Press Stop/Exit.
Related Information
• Memory Receive Options
165
Home > Fax > Receive a Fax > Remote Fax Retrieval
Remote Fax Retrieval
Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote
access code and remote commands to retrieve fax messages.
• Set a Remote Access Code
• Use Your Remote Access Code
• Remote Retrieval Commands
• Forward Faxes Remotely
• Change the Fax Forwarding Number
166
Home > Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code
Set a Remote Access Code
Related Models: MFC-B7715DW
Set a Remote Access Code to access and control your Brother machine even when you are away from it.
Before you can use the remote access and retrieval features, you must set up your own code. The factory
default code is the inactive code (---*).
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Memory Receive] option, and then press OK.
4. Press a or b to display the [Remote Access] option, and then press OK.
5. Enter a three-digit code using the numbers 0 to 9, * or # using the dial pad, and then press OK.
•
To make your code inactive, press Clear to delete the three-digit code in this step. Then press OK.
•
You cannot change the preset *.
•
DO NOT use the same code used for your Remote Activation Code (*51) or Remote Deactivation Code
(#51) .
6. Press Stop/Exit.
Related Information
• Remote Fax Retrieval
167
Home > Fax > Receive a Fax > Remote Fax Retrieval > Use Your Remote Access Code
Use Your Remote Access Code
Related Models: MFC-B7715DW
1. Dial your fax number from a telephone or another fax machine using touch tone.
2. When your machine answers, immediately enter your Remote Access Code (three digits followed by *).
3. The machine signals if it has received messages:
•
One long beep -- Fax messages
•
No beeps -- No messages
4. When the machine gives two short beeps, enter a command.
•
The machine will hang up if you wait longer than 30 seconds to enter a command.
•
The machine will beep three times if you enter an invalid command.
5. Press 9 0 to reset the machine when you are finished.
6. Hang up.
•
This function may not be available in some countries or supported by your local telephone company.
Related Information
• Remote Fax Retrieval
168
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands
Remote Retrieval Commands
Related Models: MFC-B7715DW
Use the Remote Commands in this table to access fax commands and options when you are away from your
Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the
system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the
options (column 2) for that command.
Remote
commands
Options
95
Change the Fax Forwarding, or Fax
Storage settings
1 OFF
You can select Off after you retrieve or erase all
your messages.
2 Fax Forwarding
One long beep means the change is accepted. If
you hear three short beeps, you cannot make a
change because something has not been set up
(for example, a Fax Forwarding number has not
been registered). You can register your Fax
Forwarding number by entering 4. After you
register the number, Fax Forwarding will work.
4 Fax Forwarding number
6 Fax Storage
96
97
Retrieve a fax
2 Retrieve all faxes
Enter the fax number of a remote fax machine to
receive stored fax messages.
3 Erase faxes from memory
If you hear one long beep, fax messages have
been erased from memory.
Check the receiving status
1 Fax
98
Operation details
Check whether your machine has received any
faxes. If yes, you will hear one long beep. If not,
you will hear three short beeps.
Change the Receive Mode
1 External TAD
2 Fax/Tel
One long beep means the change has been
accepted.
3 Fax Only
90
Exit
Press 9 0 to stop remote retrieval. Wait for the long
beep, then hang up.
Related Information
• Remote Fax Retrieval
169
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely
Forward Faxes Remotely
Related Models: MFC-B7715DW
Call your Brother machine from any touch-tone telephone or fax machine to forward incoming faxes to another
machine.
You must turn on Fax Storage to use this feature.
1. Dial your fax number.
2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one
long beep, you have messages.
3. When you hear two short beeps, press 9 6 2.
4. Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you
want your fax messages sent, followed by # # (up to 20 digits).
You cannot use * and # as dial numbers. However, press # if you want to create a pause.
5. Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print
your fax messages.
Related Information
• Remote Fax Retrieval
170
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number
Change the Fax Forwarding Number
Related Models: MFC-B7715DW
You can change your fax forwarding number from another touch-tone telephone or fax machine.
1. Dial your fax number.
2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one
long beep, you have messages.
3. When you hear two short beeps, press 9 5 4.
4. Wait for the long beep, enter the new number (up to 20 digits) of the remote fax machine you want your fax
messages forwarded to using the dial pad, then enter # #.
You will hear one long beep.
You cannot use * and # as dial numbers. However, press # if you want to create a pause.
5. When you hear two short beeps, press 9 0 to stop Remote Access when you have finished.
6. Hang up after you hear your machine beep.
Related Information
• Remote Fax Retrieval
171
Home > Fax > Voice Operations and Fax Numbers
Voice Operations and Fax Numbers
• Voice Operations
• Dial a Number Using One Touch Dial
• Dial a Number Using Speed Dial
• Set up Groups for Broadcasting
• Combine Address Book Numbers
172
Home > Fax > Voice Operations and Fax Numbers > Voice Operations
Voice Operations
• Pick up a Voice Call in Fax/Tel Receive Mode
173
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel
Receive Mode
Pick up a Voice Call in Fax/Tel Receive Mode
Related Models: MFC-B7715DW
When the machine is in Fax/Tel mode, it will use the F/T Ring (fast double-ring) to alert you to pick up a voice
call.
If you are at the machine, lift the external telephone’s handset, and then press the button in the following table to
answer:
Applicable Models
To pick up voice call
MFC-B7715DW
Tel/R
If you are at an extension telephone, lift the handset during the F/T Ring, and then press #51 between the fast
double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by
pressing *51.
Related Information
• Voice Operations
174
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using One Touch Dial
Dial a Number Using One Touch Dial
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Load your document.
3. Press the One Touch button assigned to the fax or telephone number you want to dial.
To dial One Touch numbers 1 to 4, press the One Touch button. To dial One Touch numbers 5 to 8, hold
down Shift as you press the One Touch button.
4. Press Start.
Related Information
• Voice Operations and Fax Numbers
• Store One Touch Dial Numbers
• Change or Delete One Touch Dial Numbers
175
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using One Touch Dial > Store One
Touch Dial Numbers
Store One Touch Dial Numbers
Related Models: MFC-B7715DW
You can store eight One Touch Dial numbers on the four One Touch buttons. To access One Touch Dial Numbers
5 to 8, hold down Shift as you press the One Touch button.
1. Press
(FAX).
2. Press the One Touch button where you want to store the number.
If a number is not stored there, the LCD displays [Register Now?].
3. Press a to select [Yes].
4. Enter the telephone or fax number (up to 20 digits), and then press OK.
5. Do one of the following:
•
Enter the name using the dial pad (up to 16 characters), and then press OK.
•
To store the number without a name, press OK.
Related Information
• Dial a Number Using One Touch Dial
176
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using One Touch Dial > Change or
Delete One Touch Dial Numbers
Change or Delete One Touch Dial Numbers
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [One Touch Dial] option, and then press OK.
4. Press the One Touch button you want to change or delete.
5. Do one of the following:
•
To change the stored name and number:
a. Press a.
b. Edit the name and number:
To edit the stored name or number, press d or c to move the cursor to the character you want to
change, and then press Clear.
Enter the correct character, and then press OK.
•
To delete the stored name and number:
a. Press b.
b. Press a to confirm.
•
To exit without making a change, press Stop/Exit.
6. Press Stop/Exit.
Related Information
• Dial a Number Using One Touch Dial
177
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using Speed Dial
Dial a Number Using Speed Dial
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Load your document.
3. Do one of the following:
•
Press
twice and enter the three-digit Speed Dial code.
•
Press
.
Press the dial pad buttons for the first few letters of the name, and then press OK.
Press a or b to scroll until you find the name you are looking for, and then press OK.
4. Press OK.
5. Press Start.
Related Information
• Voice Operations and Fax Numbers
• Store Speed Dial Numbers
• Change or Delete Speed Dial Numbers
178
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using Speed Dial > Store Speed Dial
Numbers
Store Speed Dial Numbers
Related Models: MFC-B7715DW
Use the Speed Dial numbers to store up to 200 numbers with a name.
1. Press
2. Press
(FAX).
twice and enter a three-digit Speed Dial code (001 - 200). Press OK.
If a number is not stored there, the LCD displays [Register Now?].
3. Press a to select [Yes].
4. Enter the telephone or fax number (up to 20 digits), and then press OK.
5. Do one of the following:
•
Enter the name using the dial pad (up to 16 characters), and then press OK.
•
To store the number without a name, press OK.
Related Information
• Dial a Number Using Speed Dial
179
Home > Fax > Voice Operations and Fax Numbers > Dial a Number Using Speed Dial > Change or Delete
Speed Dial Numbers
Change or Delete Speed Dial Numbers
Related Models: MFC-B7715DW
You can change or delete Speed Dial Codes.
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [Speed Dial] option, and then press OK.
4. Enter the Speed Dial code you want to change or delete, and then press OK.
5. Do one of the following:
•
To change the stored fax or telephone number and name:
a. Press a.
b. Edit the number and name:
To edit the stored number or name, press d or c to move the cursor to the character you want to
change, and then press Clear.
Enter the correct character, and then press OK.
•
To delete the stored fax or telephone number and name:
a. Press b.
b. Press a to confirm.
•
To exit without making a change, press Stop/Exit.
6. Press Stop/Exit.
Related Information
• Dial a Number Using Speed Dial
180
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting
Set up Groups for Broadcasting
Related Models: MFC-B7715DW
A Group, which can be stored in the Address Book (One Touch Dial or Speed Dial in some models) allows you to
send the same fax message to many fax numbers.
First, you must store each fax number in the Address Book. Then you can include them as numbers in the
Group. Each Group uses up an Address Book (a One Touch Dial, or a Speed Dial in some models) number.
Applicable Models
Maximum number of Group
Maximum numbers in a large
Group
MFC-B7715DW
20 groups
207 numbers
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [Setup Groups] option, and then press OK.
4. Do one of the following:
•
To store a Group in a Speed Dial location
Press
•
and then enter the three-digit Speed Dial location, and then press OK.
To store a Group in a One Touch Dial location
Press a One Touch button.
5. Use the dial pad to enter a Group number (01 to 20), and then press OK.
6. Add numbers to the Group:
•
To add Speed Dial Numbers
Press
•
and then enter the three-digit Speed Dial location.
To add one Touch Dial Numbers
press the One Touch keys one after the other.
The LCD will display selected Speed Dial numbers with a # and One Touch Dial numbers with a * (for
example *006, #009).
7. Press OK when you finish adding numbers.
8. Enter the Group name using the dial pad (up to 16 characters).
9. Press OK.
10. Press Stop/Exit.
Related Information
• Voice Operations and Fax Numbers
• Change a Broadcasting Group Name
• Delete a Broadcasting Group
• Add or Delete a Broadcasting Group Member
181
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Change a
Broadcasting Group Name
Change a Broadcasting Group Name
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [Setup Groups] option, and then press OK.
4. Do one of the following:
•
To change the Group name of a Group stored in a Speed Dial location
Press
•
and then enter the three-digit Speed Dial location, and then press OK.
To change the Group name of a Group stored in a One Touch Dial location
Press a One Touch button.
5. Press a to change the stored Group information.
6. Press OK.
7. To edit the name, press d or c position the cursor under the character you want to change. Then press Clear
to delete it, and enter the correct character using the dial pad.
When you are finished editing, press OK.
8. Press Stop/Exit.
Related Information
• Set up Groups for Broadcasting
182
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a
Broadcasting Group
Delete a Broadcasting Group
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [Setup Groups] option, and then press OK.
4. Do one of the following:
•
To delete a Group stored in a Speed Dial location
Press
•
and then enter the three-digit Speed Dial location, and then press OK.
To delete a Group stored in a One Touch Dial location
Press a One Touch button.
5. Press b to delete the Group.
6. Press a to confirm.
7. Press Stop/Exit.
Related Information
• Set up Groups for Broadcasting
183
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a
Broadcasting Group Member
Add or Delete a Broadcasting Group Member
Related Models: MFC-B7715DW
1. Press
(FAX).
2. Press a three times.
3. Press a or b to display the [Setup Groups] option, and then press OK.
4. Do one of the following:
•
To change the numbers of a Group stored in a Speed Dial location
Press
•
and then enter the three-digit Speed Dial location, and then press OK.
To change the numbers of a Group stored in a One Touch Dial location
Press a One Touch button.
5. Press a to change the numbers stored in the Group.
6. Add or delete One Touch or Speed Dial numbers
•
To add One Touch numbers
Press d or c to position the cursor just after the last number.
Then press the One Touch button of the number you want to add.
•
To add Speed Dial numbers
Press d or c to position the cursor just after the last number.
Then press
•
and then enter the three-digit Speed Dial location of the number you want to add.
To delete One Touch or Speed Dial numbers, press d or c to position the cursor under the number you
want to delete, and then press Clear.
When you are finished editing, press OK.
7. Press OK.
8. Press Stop/Exit.
Related Information
• Set up Groups for Broadcasting
184
Home > Fax > Voice Operations and Fax Numbers > Combine Address Book Numbers
Combine Address Book Numbers
Related Models: MFC-B7715DW
Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may vary
depending on the time and destination. To take advantage of low rates, you can store the access codes of longdistance carriers and credit card numbers as Address Book numbers.
You can store these long dialling sequences by dividing them and setting them up as separate Address Book
numbers in any combination. You can even include manual dialling using the dial pad.
For example: You might have stored '01632' and '960555' in your machine as shown in the following table.
Applicable Models
'01632' stored in
'960555' stored in
MFC-B7715DW
Quick Dial: 003
Quick Dial: 002
You can use them both to dial '01632-960555' by using the following procedure.
1. Press
2. Press
(FAX).
twice, 003.
3. Press OK.
4. Press
twice, 002.
5. Press OK.
6. Press Start.
The machine will dial '01632-960555'.
To temporarily change a number, you can substitute part of the number by pressing it using the dial pad. For
example, to change the number to '01632-960556', you could enter the number (01632) using Quick Dial 003,
and then press 960556 using the dial pad.
If you must wait for another dial tone or signal at any point in the dialling sequence, create a pause in the
number by pressing Redial/Pause.
Related Information
• Voice Operations and Fax Numbers
185
Home > Fax > Telephone Services and External Devices
Telephone Services and External Devices
• Use BT Call Sign
• Caller ID
• Set the Telephone Line Type
• External TAD (Telephone Answering Device)
• External and Extension Telephones
• Multi-line Connections (PBX)
186
Home > Fax > Telephone Services and External Devices > Use BT Call Sign
Use BT Call Sign
Related Models: MFC-B7715DW
This feature of the machine lets you use the BT Call Sign subscriber service which allows you to have at least
two separate telephone numbers on one telephone line. Each telephone number has its own distinctive ringing
pattern, so you know which telephone number is ringing. This is one way you can have a separate telephone
number for your machine.
Your machine has a BT Call Sign compatible distinctive ringing function, allowing you to dedicate a second
telephone number (on the same telephone line) just for receiving faxes.
•
This feature is available only in the U.K.
•
You can switch BT Call Sign Off temporarily, then turn it back on. When you get a new fax number,
make sure you reset this function. This machine will automatically answer incoming calls that use your
new fax number.
•
When you set the BT Call Sign feature to On, the receive mode is set to [Manual] automatically.
[Manual] mode will not respond to incoming telephone calls, since the number you use for telephone
calls will use the normal ring pattern.
Related Information
• Telephone Services and External Devices
• Enable the Machine to Work with BT Call Sign
187
Home > Fax > Telephone Services and External Devices > Use BT Call Sign > Enable the Machine to Work
with BT Call Sign
Enable the Machine to Work with BT Call Sign
Related Models: MFC-B7715DW
•
This feature is available only in the U.K.
•
This feature will only work with your external phone.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Miscellaneous] option, and then press OK.
5. Press a or b to display the [BT Call Sign] option, and then press OK.
6. Press a or b to display the [On] (or [Off]) option, and then press OK.
7. Press Stop/Exit.
If you turn off BT Call Sign, the receive mode stays in Manual mode. You will need to set the receive mode again.
Related Information
• Use BT Call Sign
188
Home > Fax > Telephone Services and External Devices > Caller ID
Caller ID
Related Models: MFC-B7715DW
The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies.
This service displays the telephone number, or name if it is available, of your caller as the line rings.
•
•
The [ID Unknown] message means the call originated outside your Caller ID service area.
The [ID Withheld] message means the caller has intentionally blocked transmission of Caller ID
information.
Call your telephone company for more information.
Once you answer a call, the Caller ID information disappears from the LCD and is stored in Caller ID memory.
View the list or select a number and add it to the Address Book (the Speed Dial or One the Touch Dial in some
models), or delete it from the history.
You can print a list of the Caller ID information received by your machine.
•
This feature is not available in some countries.
•
The Caller ID service varies with different carriers. Contact your local telephone company to learn about
the service available in your area.
Related Information
• Telephone Services and External Devices
• Set Caller ID to On
189
Home > Fax > Telephone Services and External Devices > Caller ID > Set Caller ID to On
Set Caller ID to On
Related Models: MFC-B7715DW
This feature is available only in the U.K. and Ireland.
If you subscribe to the Caller ID service on your phone line, set Caller ID to On to display the caller's telephone
number on the LCD as the telephone rings.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Miscellaneous] option, and then press OK.
4. Press a or b to display the [Caller ID] option, and then press OK.
5. Press a or b to display the [On] (or [Off]) option, and then press OK.
•
•
To view the Caller ID list on the LCD, select the [Display#] option in this step.
To print the Caller ID list, select the [Print Report] option in this step.
6. Press Stop/Exit.
Related Information
• Caller ID
190
Home > Fax > Telephone Services and External Devices > Set the Telephone Line Type
Set the Telephone Line Type
Related Models: MFC-B7715DW
If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, you must select
a Telephone Line Type that matches your line's features.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Phone Line Set] option, and then press OK.
4. Press a or b to display the [Normal], [PBX], or [ISDN] option, and then press OK.
5. If you selected [PBX], do one of the following:
•
If you want to change the current prefix number, press a.
Enter the prefix number (up to 5 digits) on the dial pad, and then press OK.
Press a or b to display the [On] or [Always] option, and then press OK.
If you do not want to change the current prefix number, press a and then OK.
•
Press a or b to display the [On] or [Always] option, and then press OK.
•
Use the numbers 0 to 9, #, * and ! for the prefix number. (Press Tel/R to display “!”.)
•
If you select [On], the machine dials a prefix number before the fax number only when Tel/R is
pressed.
•
If you select [Always], the machine always dials a prefix number before the fax number.
6. Press Stop/Exit.
Related Information
• Telephone Services and External Devices
• PBX and TRANSFER
191
Home > Fax > Telephone Services and External Devices > Set the Telephone Line Type > PBX and
TRANSFER
PBX and TRANSFER
Related Models: MFC-B7715DW
The machine's [Phone Line Set] default setting is [Normal], which lets the machine connect to a standard
Public Switched Telephone Network (PSTN) line. However, many offices use a central telephone system or
Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine's recall
feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain
access to an outside line, or transfer calls to another extension. To use this feature, press the button in the table.
Applicable Models
To use the machine's recall feature
MFC-B7715DW
Tel/R
Program a press of the button in the table as part of a number stored in the Address Book (One Touch Dial
and Speed Dial in some models). When programming the Address Book number (One Touch Dial number
and Speed Dial number in some models), press the button first (the LCD displays ‘!’), then enter the
telephone number. This avoids having to press the button each time before you dial from the Address Book
(One Touch Dial or Speed Dial). Your Telephone Line Type must be set to PBX on the machine to use this
programming.
Related Information
• Set the Telephone Line Type
192
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device)
External TAD (Telephone Answering Device)
Related Models: MFC-B7715DW
You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the
TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it
hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice
message and the LCD will show [Telephone].
The external TAD must answer within four rings (we recommend setting it to two rings). This is because your
machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will
send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your
external TAD if it needs more than four rings to activate it.
1
1
(Example for U.K.)
1 TAD
IMPORTANT
DO NOT connect a TAD elsewhere on the same telephone line.
If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD.
Related Information
• Telephone Services and External Devices
• Connect an External TAD
• Record an Outgoing Message (OGM) on the External TAD
193
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering
Device) > Connect an External TAD
Connect an External TAD
Related Models: MFC-B7715DW
1. Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)
2. Record an outgoing message on your external TAD.
3. Set the TAD to answer calls.
4. Set the Receive Mode on your machine to [External TAD].
Related Information
• External TAD (Telephone Answering Device)
194
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering
Device) > Record an Outgoing Message (OGM) on the External TAD
Record an Outgoing Message (OGM) on the External TAD
Related Models: MFC-B7715DW
1. Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax
tones.
2. Limit your speaking to 20 seconds.
3. End your 20-second message by giving your Remote Activation Code for people sending manual faxes. For
example: “After the beep, leave a message or press *51 and Start to send a fax.”
NOTE
We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear
fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving
faxes, then you should re-record the OGM to include it.
Related Information
• External TAD (Telephone Answering Device)
195
Home > Fax > Telephone Services and External Devices > External and Extension Telephones
External and Extension Telephones
• Connect an External or Extension Telephone
• Operation from External and Extension Telephones
• Use Extension Telephones
• If You Use a Non-Brother Cordless External Handset
• Use the Remote Codes
196
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect
an External or Extension Telephone
Connect an External or Extension Telephone
Related Models: MFC-B7715DW
You can connect a separate telephone to your machine as shown in the diagram below.
1
2
(Example for U.K.)
1 Extension telephone
2 External telephone
Please make sure you use an external telephone with a cable no more than three metres long.
Related Information
• External and Extension Telephones
197
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation
from External and Extension Telephones
Operation from External and Extension Telephones
Related Models: MFC-B7715DW
If you answer a fax call at an extension or an external telephone, you can make your machine take the call by
using the Remote Activation Code. When you press the Remote Activation Code *51, the machine starts to
receive the fax.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an
extension telephone by pressing the Remote Deactivation Code #51.
If you answer a call and no one is on the line:
You should assume that you’re receiving a manual fax.
Press *51 and wait for the chirp or until the LCD displays [Receiving], and then hang up.
You can also use the Fax Detect feature to make your machine automatically take the call.
Related Information
• External and Extension Telephones
198
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use
Extension Telephones
Use Extension Telephones
Related Models: MFC-B7715DW
Your premises may already be wired with parallel extension telephones, or you may plan to add extension
telephones to your line, as well as your machine. While the simplest arrangement is a straightforward parallel
connection, there are some problems with this. The most obvious is inadvertent interruption of a fax transmission
caused by someone picking up an extension telephone to make an outgoing call. Also, the remote activation
code feature may not operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a transmission at a preset time). This preset
job may coincide with someone picking up an extension handset.
These problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that
extension devices are connected “downstream” of your machine in a master/slave configuration (see figure 2). In
this configuration the machine can always detect whether a telephone is in use. Thus it will not attempt to seize
the line during that time. This is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in
figure 2.
This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications,
your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the
extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should
be put into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.
Inadvisable connection of extension sockets (Figure 1.)
1
1
2
3
FAX
1. Extension socket
2. Master socket
3. Incoming line
Recommended connection of extension sockets (Figure 2.)
1
1
2
3
FAX
1. Extension socket
2. Master socket
3. Incoming line
The fax machine must be plugged into the master socket.
These telephones are now connected as external devices, because they are connected to the fax machine
via the T-connector.
Related Information
• External and Extension Telephones
199
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > If You Use
a Non-Brother Cordless External Handset
If You Use a Non-Brother Cordless External Handset
Related Models: MFC-B7715DW
If your non-Brother cordless telephone is connected to the telephone line cord and you typically carry the
cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you must go to the machine so you can press [Pickup] or Tel/R to transfer
the call to the cordless handset.
Related Information
• External and Extension Telephones
200
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the
Remote Codes
Use the Remote Codes
Related Models: MFC-B7715DW
Remote Activation Code
If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing
the Remote Activation Code *51. Wait for the chirping sounds, and then replace the handset.
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing the
buttons in the following table:
Applicable Models
To make the machine receive the fax
MFC-B7715DW
Start and then b
Remote Deactivation Code
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (fast double-ring) after
the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing
#51 (make sure you press this between the rings).
If the machine answers a voice call and fast double-rings for you to take over, you can take the call at the
external telephone by pressing the button in the following table:
Applicable Models
To pick up voice call
MFC-B7715DW
Tel/R
Related Information
• External and Extension Telephones
• Change the Remote Codes
201
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the
Remote Codes > Change the Remote Codes
Change the Remote Codes
Related Models: MFC-B7715DW
The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always
disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the
numbers 0-9, *, #.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Fax] option, and then press OK.
4. Press a or b to display the [Setup Receive] option, and then press OK.
5. Press a or b to display the [Remote Codes] option, and then press OK.
6. Press a or b to display the [On] option, and then press OK.
•
To turn off Remote Codes, select the [Off] option.
7. Enter the new Remote Activation Code, and then press OK.
8. Enter the new Remote Deactivation Code, and then press OK.
9. Press Stop/Exit.
Related Information
• Use the Remote Codes
202
Home > Fax > Telephone Services and External Devices > Multi-line Connections (PBX)
Multi-line Connections (PBX)
Related Models: MFC-B7715DW
We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line
system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the
machine being activated each time the system receives telephone calls. If all incoming calls will be answered by
a switchboard operator we recommend setting the Receive Mode to [Manual].
We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX.
Any difficulties with sending or receiving faxes should be reported first to the company that handles your PBX.
Related Information
• Telephone Services and External Devices
203
Home > Fax > Fax Reports
Fax Reports
The Transmission Verification Report and the Fax Journal are available to confirm the results of fax transmission.
• Print a Transmission Verification Report
• Print a Fax Journal
204
Home > Fax > Fax Reports > Print a Transmission Verification Report
Print a Transmission Verification Report
Related Models: MFC-B7715DW
You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving
party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent,
and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On
Prints a report after every fax you send.
On (+Image)
Prints a report after every fax you send.
Error only
Prints a report if your fax is unsuccessful due to a transmission error.
A portion of the fax’s first page appears on the report.
Error only is the factory setting.
Error only (+Image) Prints a report if your fax is unsuccessful due to a transmission error.
A portion of the fax’s first page appears on the report.
Off
Your Brother machine does not print any reports after sending faxes.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Report Setting] option, and then press OK.
4. Press a or b to display the [XMIT Verify] option, and then press OK.
5. Press a or b to display the [Error Only], [ErrorOnly+Image], [Off], [On (+Image)], or [On
(+Image)] option, and press OK.
6. Press Stop/Exit.
Related Information
• Fax Reports
205
Home > Fax > Fax Reports > Print a Fax Journal
Print a Fax Journal
Related Models: MFC-B7715DW
You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7
days).
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Report Setting] option, and then press OK.
4. Press a or b to display the [Journal Period] option, and then press OK.
5. Press a or b to display the [Every 50Faxes], [Every 6Hours], [Every 12Hours], [Every
24Hours], [Every 2Days], [Every 7Days], or [Off] option, and then press OK.
•
6, 12, 24 hours, 2 or 7 days
The machine will print the report at the selected time and then erase all jobs from its memory. If the
machine's memory becomes full with 200 jobs before the time you selected has passed, the machine will
print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due
to print, you can print it without erasing the jobs from the memory.
•
Every 50 Faxes
The machine will print the Journal when the machine has stored 50 jobs.
6. If you chose Every 7 Days, press a or b to display the [Every Monday], [Every Tuesday], [Every
Wednesday], [Every Thursday], [Every Friday], [Every Saturday] or [Every Sunday] option,
and then press OK.
7. If you selected 6, 12, 24 hours, 2 or 7 days, do one of the following to enter the time to start printing:
•
•
If you selected [12h Clock] in the Date&Time setting, enter the time in 12-hour format, and then press
OK.
Press a or b to display the [AM] or [PM] option, and then press OK.
If you selected [24h Clock] in the Date&Time setting, enter the time in 24-hour format, and then press
OK.
(For example, enter 19:45 for 7:45 PM.)
8. Press Stop/Exit.
Related Information
• Fax Reports
206
Home > Fax > PC-FAX
PC-FAX
• PC-FAX for Windows®
• PC-FAX for Mac
207
Home > Fax > PC-FAX > PC-FAX for Windows®
PC-FAX for Windows®
• PC-FAX Overview (Windows®)
• Send a Fax Using PC-FAX (Windows®)
• Receive Faxes on Your Computer (Windows®)
208
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®)
PC-FAX Overview (Windows®)
Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your
machine.
• Configure PC-FAX (Windows®)
• Configure your PC-Fax Address Book (Windows®)
209
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure PC-FAX
(Windows®)
Configure PC-FAX (Windows®)
Related Models: MFC-B7715DW
Before sending faxes using PC-FAX, personalise the send options in each tab of the PC-FAX Setup dialog box.
1. Do one of the following:
•
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Setup Sending.
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending.
The PC-FAX Setup dialog box appears.
2. Do one of the following:
•
Click the User Information tab, and then type your user information in the fields.
Each Microsoft® account can have its own customised User Information screen for custom fax headers
and cover pages.
•
Click the Sending tab, and then type the number needed to access an outside line (if needed) in the
Outside line access field. Select the Include header check box to include the header information.
•
Click the Address Book tab, and then select the address book you want to use for PC-FAX from the
Select Address Book drop-down list.
3. Click OK.
210
Related Information
• PC-FAX Overview (Windows®)
211
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®)
Configure your PC-Fax Address Book (Windows®)
Add, edit and delete members and groups to personalise your Brother Address Book.
• Add a Member to your PC-FAX Address Book (Windows®)
• Create a Group in your PC-FAX Address Book (Windows®)
• Edit Member or Group Information in your PC-FAX Address Book (Windows®)
• Delete a Member or Group in your PC-FAX Address Book (Windows®)
• Export your PC-FAX Address Book (Windows®)
• Import Information to your PC-FAX Address Book (Windows®)
212
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Add a Member to your PC-FAX Address Book (Windows®)
Add a Member to your PC-FAX Address Book (Windows®)
Related Models: MFC-B7715DW
Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother
PC-Fax software.
1. Do one of the following:
•
Windows® 7
(Start) > All Programs > Brother > Brother Utilities.
Click
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Click
.
The Address Book Member Setup dialog box appears.
213
3. Type the member's information in the corresponding fields. Only the Name field is required.
4. Click OK.
Related Information
• Configure your PC-Fax Address Book (Windows®)
214
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Create a Group in your PC-FAX Address Book (Windows®)
Create a Group in your PC-FAX Address Book (Windows®)
Related Models: MFC-B7715DW
Create a group to broadcast the same PC-FAX to several recipients at one time.
1. Do one of the following:
•
Windows® 7
(Start) > All Programs > Brother > Brother Utilities.
Click
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Click
.
The Address Book Group Setup dialog box appears.
215
3. Type the name of the new group in the Group Name field.
4. In the Available Names field, select each name you want to include in the group, and then click Add >>.
Members added to the group appear in the Group Members box.
5. When finished, click OK.
Each group can contain up to 50 members.
Related Information
• Configure your PC-Fax Address Book (Windows®)
216
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Edit Member or Group Information in your PC-FAX Address Book
(Windows®)
Edit Member or Group Information in your PC-FAX Address Book
(Windows®)
Related Models: MFC-B7715DW
1. Do one of the following:
•
Windows® 7
(Start) > All Programs > Brother > Brother Utilities.
Click
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Select the member or group you want to edit.
3. Click
(Properties).
4. Change the member or group information.
5. Click OK.
Related Information
• Configure your PC-Fax Address Book (Windows®)
217
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Delete a Member or Group in your PC-FAX Address Book (Windows®)
Delete a Member or Group in your PC-FAX Address Book (Windows®)
Related Models: MFC-B7715DW
1. Do one of the following:
•
Windows® 7
(Start) > All Programs > Brother > Brother Utilities.
Click
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Select the member or group you want to delete.
3. Click
(Delete).
4. When the confirmation dialog box appears, click OK.
Related Information
• Configure your PC-Fax Address Book (Windows®)
218
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Export your PC-FAX Address Book (Windows®)
Export your PC-FAX Address Book (Windows®)
Related Models: MFC-B7715DW
You can export the Address Book as an ASCII text file (*.csv), a vCard (an electronic business card), or Remote
Setup Dial Data and save it on your computer.
You cannot export the group settings when you export the Address Book data.
•
1. Do one of the following:
•
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Click the File menu, and then select Export.
3. Select one of the following:
•
Text
The Select Items dialog box appears. Go to step 4.
•
vCard
You must select the member you want to export from your address book before selecting this option.
Browse to the folder where you want to save the vCard, type the vCard name in the File name field,
and then click Save.
•
Remote Setup Dial Data
Browse to the folder where you want to save the data, type the file name in the File name field, and
then click Save.
4. In the Available Items field, select the data you want to export, and then click Add >>.
219
Select and add the items in the order you want them listed.
5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to
separate the data fields.
6. Click OK.
7. Browse to the folder on your computer where you want to save the data, type the file name, and then click
Save.
Related Information
• Configure your PC-Fax Address Book (Windows®)
220
Home > Fax > PC-FAX > PC-FAX for Windows® > PC-FAX Overview (Windows®) > Configure your PCFax Address Book (Windows®) > Import Information to your PC-FAX Address Book (Windows®)
Import Information to your PC-FAX Address Book (Windows®)
Related Models: MFC-B7715DW
You can import ASCII text files (*.csv), vCards (electronic business cards), or Remote Setup Dial Data into your
Address Book.
1. Do one of the following:
•
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Address Book (Send).
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send).
The Address Book dialog box appears.
2. Click the File menu, and then select Import.
3. Select one of the following:
•
Text
The Select Items dialog box appears. Go to step 4.
•
vCard
Go to step 7.
•
Remote Setup Dial Data
Go to step 7.
4. In the Available Items field, select the data you want to import, and then click Add >>.
221
You must select and add fields from the Available Items list in the same order they are listed in the import
text file.
5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to
separate the data fields.
6. Click OK.
7. Browse to the folder where you want to import the data, type the file name, and then click Open.
Related Information
• Configure your PC-Fax Address Book (Windows®)
222
Home > Fax > PC-FAX > PC-FAX for Windows® > Send a Fax Using PC-FAX (Windows®)
Send a Fax Using PC-FAX (Windows®)
Related Models: MFC-B7715DW
PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour
and the receiving fax machine supports colour faxes.
1. Create a file in any application on your computer.
2. Select the print command in your application.
3. Select Brother PC-FAX as your printer, and then complete your print operation.
The Brother PC-FAX dialog box appears.
4. Type a fax number using one of the following methods:
Click the numbers on the dial pad to type the number, and then click Add Send Address.
•
If you select the Dial Restriction check box, a confirmation dialog box will appear for you to re-type the fax
number using the keyboard. This feature helps to prevent transmissions to the wrong destination.
Click the Address Book button, and then select a member or group from the Address Book.
•
If you make a mistake, click All Clear to delete all entries.
5. To include a cover page, select the Add Cover Page check box. You can also click
to create or edit a
cover page.
6. Click Start to send the fax.
•
To cancel the fax, click Cancel.
•
To redial a number, click Redial to show the last five fax numbers, select a number, and then click Start.
Related Information
• PC-FAX for Windows®
223
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
Receive Faxes on Your Computer (Windows®)
Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you
want.
• Receive Faxes Using PC-FAX Receive (Windows®)
224
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
> Receive Faxes Using PC-FAX Receive (Windows®)
Receive Faxes Using PC-FAX Receive (Windows®)
Related Models: MFC-B7715DW
Brother's PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed
when you install the Brother software and drivers and works on locally- or network-connected machines.
•
PC-FAX Receive supports only monochrome faxes.
When you turn off your computer, your machine will continue to receive and store faxes in your Brother
machine's memory. The machine's LCD will display the number of stored faxes received. When you start this
application, the software will transfer all received faxes to your computer at once. You can enable the Backup
Print option if you want the machine to print a copy of the fax before the fax is sent to your computer, or before
the computer is switched off. You can configure the Backup Print settings from your Brother machine.
Related Information
• Receive Faxes on Your Computer (Windows®)
• Run Brother's PC-FAX Receive on Your Computer (Windows®)
• View Received PC-FAX Messages (Windows®)
225
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
> Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer
(Windows®)
Run Brother's PC-FAX Receive on Your Computer (Windows®)
Related Models: MFC-B7715DW
We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software
runs automatically and can transfer any faxes upon computer startup.
1. Do one of the following:
•
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Receive.
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Receive.
2. Confirm the message and click Yes.
The PC-FAX Receive window appears. The
(PC-Fax Receive (Ready)) icon also appears in your
computer task tray.
Related Information
• Receive Faxes Using PC-FAX Receive (Windows®)
• Set Up Your Computer for PC-FAX Receiving (Windows®)
• Add Your Brother Machine to PC-FAX Receiving (Windows®)
226
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
> Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer
(Windows®) > Set Up Your Computer for PC-FAX Receiving (Windows®)
Set Up Your Computer for PC-FAX Receiving (Windows®)
Related Models: MFC-B7715DW
1. Double-click the
(PC-Fax Receive (Ready)) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click Settings.
3. Configure these options as needed:
Preferences
Configure to start PC-FAX Receive automatically when you start Windows®.
Save
Configure the path to save PC-FAX files and select the received document format.
Upload to
Configure the path to the SharePoint® server and select the option to upload automatically or manually
(available only for Administrators).
Device
Select the Brother machine that you want to receive PC-FAX.
Lock (available only for Administrators)
Restrict users who do not have administrator privileges from configuring the settings options shown above.
4. Click OK.
227
Related Information
• Run Brother's PC-FAX Receive on Your Computer (Windows®)
228
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
> Receive Faxes Using PC-FAX Receive (Windows®) > Run Brother's PC-FAX Receive on Your Computer
(Windows®) > Add Your Brother Machine to PC-FAX Receiving (Windows®)
Add Your Brother Machine to PC-FAX Receiving (Windows®)
Related Models: MFC-B7715DW
•
If you installed the machine following the instructions for a network user, then the machine should already
be configured for your network.
1. Double-click the
(PC-Fax Receive (Ready)) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click Settings.
3. Click Device > Add.
4. Select the appropriate connection method.
Select your machine from the automatic search results below.
Connected Brother machines will be displayed. Select a device from the list. Click OK.
Specify your machine by IP address
Type the machine's IP address in the IP Address field, and then click OK.
229
5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your
PC display name (Max 15 Characters) field.
6. Click OK.
Related Information
• Run Brother's PC-FAX Receive on Your Computer (Windows®)
230
Home > Fax > PC-FAX > PC-FAX for Windows® > Receive Faxes on Your Computer (Windows®)
> Receive Faxes Using PC-FAX Receive (Windows®) > View Received PC-FAX Messages (Windows®)
View Received PC-FAX Messages (Windows®)
Related Models: MFC-B7715DW
Receiving Status
Icon
Indicated Status
Standby mode
No unread messages
Receiving messages
Messages received
Unread messages
1. Double-click the
(PC-Fax Receive (Ready)) icon in your computer task tray.
The PC-FAX Receive window appears.
2. Click any faxes in the list to view them.
3. When finished, click
in the right top corner of the window to close it.
231
Even after closing the window, PC-FAX Receive is active and the
(PC-Fax Receive (Ready) ) icon will
remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and
click Close.
Related Information
• Receive Faxes Using PC-FAX Receive (Windows®)
232
Home > Fax > PC-FAX > PC-FAX for Mac
PC-FAX for Mac
Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps
reduce your paper consumption and save time.
• Send Faxes from Your Application (Mac)
233
Home > Fax > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac)
Send Faxes from Your Application (Mac)
Related Models: MFC-B7715DW
PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour and
the receiving fax machine supports colour faxes.
1. Create a document in a Mac application.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Click the application pop-up menu, and then select the Send Fax option.
4. Click the Output pop-up menu, and then select the Facsimile option.
5. Type a fax number in the Input Fax Number field, and then click Add.
The fax number is displayed in the Destination Fax Numbers field.
234
To send a fax to more than one number, click the Add button after entering the first fax number and type
the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field.
6. Click Print to send the fax.
Related Information
• PC-FAX for Mac
235
Home > Network
Network
• Supported Basic Network Features
• Network Management Software and Utilities
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
• Advanced Network Features
• Technical Information for Advanced Users
236
Home > Network > Supported Basic Network Features
Supported Basic Network Features
The print server supports various features depending on the operating system. Use this table to see which
network features and connections are supported by each operating system.
Operating Systems
Windows® 7
Windows®
8
Windows® 10
Windows Server®
2008/2008 R2/2012/2012
R2/2016
Yes
macOS v10.10.5
macOS v10.11.x
macOS v10.12.x
Printing
Yes
Yes
Scanning
Yes
Yes
PC Fax Send (Available only
for certain models)
Yes
Yes
PC Fax Receive (Available
only for certain models)
Yes
BRAdmin Light
Yes
Yes
BRAdmin Professional
Yes
Yes
Web Based Management
Yes
Yes
Remote Setup (Available only
for certain models)
Yes
Status Monitor
Yes
Driver Deployment Wizard
Yes
Vertical Pairing (Available only
for certain models)
Yes
Yes
Yes
Yes
•
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Light.
•
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Professional utility.
Related Information
• Network
237
Home > Network > Network Management Software and Utilities
Network Management Software and Utilities
Configure and change your Brother machine's network settings using a management utility.
• Learn about Network Management Software and Utilities
• Change Machine Settings from Your Computer
• Change Machine Settings Using Web Based Management
238
Home > Network > Network Management Software and Utilities > Learn about Network Management
Software and Utilities
Learn about Network Management Software and Utilities
Web Based Management
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your
machine's IP address into your web browser to access and change your print server settings.
BRAdmin Light (Windows®)
BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for
Brother products on your network, view the status and configure the basic network settings, such as IP address.
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download
BRAdmin Light.
•
If using Windows® Firewall, or the firewall function of an anti-spyware or antivirus application,
temporarily disable them. When you are sure you can print, configure the software settings following the
instructions.
BRAdmin Professional (Windows®)
BRAdmin Professional is a utility for more advanced management of network-connected Brother devices. This
utility can search for Brother products on your network and view the device status from an easy-to-read
Windows® Explorer-style screen that changes colour to identify the status of each device. You can configure
network and device settings, and update device firmware from a Windows® computer on your LAN. BRAdmin
Professional can also log activity of Brother devices on your network and export the log data. For users who want
to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility
allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the
USB interface.
•
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Professional utility.
•
Node name: The node name appears in the current BRAdmin Professional window. The default node
name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where
"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet address).
•
If using Windows® Firewall, or the firewall function of an anti-spyware or antivirus application,
temporarily disable them. When you are sure you can print, configure the software settings following the
instructions.
Remote Setup (Windows® and Mac) (Available only for certain models)
Remote Setup is a program for configuring many machine and network settings from either a Windows® or a
Mac application. When you start this application, the settings on your machine are automatically downloaded to
your computer and displayed on your computer screen. If you change the settings, you can upload them directly
to the machine.
(Windows®)
This utility can be used with either a USB or a network connection.
(Mac)
•
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the Remote Setup.
•
This utility can be used with a USB connection.
239
Related Information
• Network Management Software and Utilities
240
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network
Additional Methods of Configuring Your Brother Machine for a Wireless
Network
To connect your machine to your wireless network, we recommend using the Brother installation disc.
• Before Configuring Your Brother Machine for a Wireless Network
• Configure Your Machine for a Wireless Network
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi
Protected Setup™ (WPS)
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS)
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel
Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Use Wi-Fi Direct®
241
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Before Configuring Your Brother Machine for a Wireless Network
Before Configuring Your Brother Machine for a Wireless Network
Before attempting to configure a wireless network, confirm the following:
•
To achieve optimum results with normal everyday document printing, place the Brother machine as close to
the wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between
the two devices and interference from other electronic devices can affect the data transfer speed of your
documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,
you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB
for the fastest throughput speed.
•
Although the Brother machine can be used in both a wired and wireless network (supported models only),
only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct
connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used
at the same time.
If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
242
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network
Configure Your Machine for a Wireless Network
1. Turn on your computer and insert the Brother installation disc into your computer.
•
For Windows®, follow these instructions:
•
For Mac, click Driver Download to go to the Brother Solutions Center. Follow the on-screen instructions
to install printer drivers.
2. The opening screen appears automatically.
Choose your language, and then follow the on-screen instructions.
If the Brother screen does not appear, do the following:
•
(Windows® 7)
Go to Computer. Double-click the CD/DVD icon, and then double-click start.exe.
•
(Windows® 8 and Windows® 10)
Click the
(File Explorer) icon on the taskbar, and then go to Computer (This PC). Double-click the
CD/DVD icon, and then double-click start.exe.
•
If the User Account Control screen appears, click Yes.
3. Choose Wireless Network Connection (Wi-Fi), and then click Next.
4. Follow the on-screen instructions.
You have completed the wireless network setup. To install Full Driver & Software Package necessary for
operating your device, insert the Brother installation disc into your computer or go to your model's Downloads
page on the Brother Solutions Center at support.brother.com.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
243
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS)
Configure Your Machine for a Wireless Network Using the One Push
Method of Wi-Fi Protected Setup™ (WPS)
If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from
your machine's control panel menu to configure your wireless network settings.
Routers or access points that support WPS are marked with this symbol:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [WLAN] option, and then press OK.
4. Press a or b to select the [WPS] option, and then press OK.
5. When [WLAN Enable?] appears, enable the wireless network.
This will start the wireless setup wizard.
6. When the LCD displays [Start WPS on your wireless access point/router.], press the WPS
button on your wireless access point/router. Then press OK on your machine. Your machine will automatically
detect your wireless access point/router and try to connect to your wireless network.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install Full Driver & Software Package necessary for
operating your device, insert the Brother installation disc into your computer or go to your model's Downloads
page on the Brother Solutions Center at support.brother.com.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
• Wireless LAN Report Error Codes
244
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™
(WPS)
Configure Your Machine for a Wireless Network Using the PIN Method
of Wi-Fi Protected Setup™ (WPS)
If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.
The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®. By submitting a PIN
created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up
the wireless network and security settings. For more information on how to access WPS mode, see the
instructions provided with your wireless access point/router.
Type A
Connection when the wireless LAN access point/router (1) doubles as the Registrar:
1
Type B
Connection when another device (2), such as a computer, is used as the Registrar:
245
2
Routers or access points that support WPS are marked with this symbol:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [WLAN] option, and then press OK.
4. Press a or b to select the [WPS w/PIN Code] option, and then press OK.
5. When [WLAN Enable?] appears, enable the wireless network.
This will start the wireless setup wizard.
6. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.
7. Using a computer connected to the network, in your browser's address bar, type the IP address of the device
you are using as the Registrar. (For example: http://192.168.1.2)
8. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.
•
The Registrar is usually the wireless LAN access point/router.
•
The settings page will differ depending on the brand of wireless LAN access point/router. For more
information, see the instructions supplied with your wireless LAN access point/router.
If you are using a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, complete the
following steps:
9. Do one of the following:
•
Windows® 7
Click
•
(Start) > Devices and Printers > Add a device.
Windows® 8
246
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > View devices and printers > Add a device.
Windows® 10
•
Click
> Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
•
To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to
your network in advance. For more information, see the instructions supplied with your wireless LAN
access point/router.
•
If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver
after the wireless configuration by following the on-screen instructions. To install the full driver and
software package, use the Brother installation disc.
10. Select your machine and click Next.
11. Type the PIN displayed on the machine's LCD, and then click Next.
12. (Windows® 7) Select your network, and then click Next.
13. Click Close.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install Full Driver & Software Package necessary for
operating your device, insert the Brother installation disc into your computer or go to your model's Downloads
page on the Brother Solutions Center at support.brother.com.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
• Wireless LAN Report Error Codes
247
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
Configure Your Machine for a Wireless Network Using the Machine's
Control Panel Setup Wizard
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and record the current wireless network settings of the computer to which you are connecting.
Network Name (SSID)
Network Key
For example:
Network Name (SSID)
HELLO
Network Key
12345
•
Your access point/router may support the use of multiple WEP keys, however your Brother machine
supports the use of the first WEP key only.
•
If you need assistance during setup and want to contact Brother customer service, make sure you have
your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
•
If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
How can I find this information?
-
Check the documentation provided with your wireless access point/router.
-
The initial SSID could be the manufacturer's name or the model name.
-
If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
2. Press Menu.
3. Press a or b to select the [Network] option, and then press OK.
4. Press a or b to select the [WLAN] option, and then press OK.
5. Press a or b to select the [Setup Wizard] option, and then press OK.
6. When [WLAN Enable?] appears, enable the wireless network.
This will start the wireless setup wizard.
7. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,
press a or b to select the SSID you want.
8. Press OK.
9. Do one of the following:
•
If you are using an authentication and encryption method that requires a Network Key, enter the Network
Key you wrote down in the first step.
Enter the WEP key, and then press OK to apply your settings.
•
To apply the settings, select [Yes]. To cancel, select [No].
If your authentication method is Open System and your encryption mode is None, go to the next step.
248
•
If your WLAN access point/router supports WPS, [WPS is available] appears. To connect your
machine using the automatic wireless mode, press a. (If you choose [No], enter the Network Key you
wrote down in the first step.) When [Press WPS on rtr] appears, press the WPS button on your
WLAN access point/router, and then press a twice.
10. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install Full Driver & Software Package necessary for
operating your device, insert the Brother installation disc into your computer or go to your model's Downloads
page on the Brother Solutions Center at support.brother.com.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
• How to Enter Text on Your Brother Machine
• Wireless LAN Report Error Codes
249
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless
Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
Configure Your Machine for a Wireless Network When the SSID Is Not
Broadcast
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and write down the current wireless network settings.
Network Name (SSID)
Communication Mode
Authentication Method
Encryption Mode
Network Key
Infrastructure
Open System
NONE
-
WEP
Shared Key
WEP
WPA/WPA2-PSK
AES
TKIP
For example:
Network Name (SSID)
HELLO
Communication Mode
Authentication Method
Encryption Mode
Network Key
Infrastructure
WPA2-PSK
AES
12345678
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine
supports the use of the first WEP key only.
2. Press Menu.
3. Press a or b to select the [Network] option, and then press OK.
4. Press a or b to select the [WLAN] option, and then press OK.
5. Press a or b to select the [Setup Wizard] option, and then press OK.
6. When [WLAN Enable?] appears, enable the wireless network.
This will start the wireless setup wizard.
7. The machine will search for your network and display a list of available SSIDs. Press a or b to select the
[<New SSID>] option, and then press OK.
8. Enter the SSID name, and then press OK.
9. Press a or b to select the [Infrastructure] option, and then press OK.
10. Press a or b to select the Authentication Method you want, and then press OK.
11. Do one of the following:
•
•
•
If you selected the [Open System] option, press a or b to select the Encryption Type [None] or [WEP],
and then press OK.
If you selected the [WEP] option for Encryption Type, enter the WEP key, and then press OK.
If you selected the [Shared Key] option, enter the WEP key, and then press OK.
If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption Type [TKIP + AES]
or [AES], and then press OK.
Enter the WPA™ key, and then press OK.
250
Your Brother machine supports the use of the first WEP key only.
12. To apply the settings, select [Yes]. To cancel, select [No].
13. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install Full Driver & Software Package necessary for
operating your device, insert the Brother installation disc into your computer or go to your model's Downloads
page on the Brother Solutions Center at support.brother.com.
Related Information
• Additional Methods of Configuring Your Brother Machine for a Wireless Network
• I Cannot Complete the Wireless Network Setup Configuration
• How to Enter Text on Your Brother Machine
• Wireless LAN Report Error Codes
251
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct®
Use Wi-Fi Direct®
• Print or Scan from Your Mobile Device Using Wi-Fi Direct
• Configure Your Wi-Fi Direct Network
• I Cannot Complete the Wireless Network Setup Configuration
252
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Print or Scan from Your Mobile Device Using Wi-Fi Direct
Print or Scan from Your Mobile Device Using Wi-Fi Direct
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. It allows you to
configure a secured wireless network between your Brother machine and a mobile device, such as an Android™
device, Windows® device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports
wireless network configuration using the one-push or PIN Method of Wi-Fi Protected Setup™ (WPS). You can
also configure a wireless network by manually setting an SSID and password. Your Brother machine's Wi-Fi
Direct feature supports WPA2™ security with AES encryption.
1
2
1. Mobile device
2. Your Brother machine
•
Although the Brother machine can be used in both a wired and wireless network, only one connection
method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or
a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the
same time.
•
The Wi-Fi Direct-supported device can become a Group Owner (G/O). When configuring the Wi-Fi
Direct network, the G/O serves as an access point.
Related Information
• Use Wi-Fi Direct®
253
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network
Configure Your Wi-Fi Direct Network
Configure your Wi-Fi Direct network settings from your machine's control panel.
• Wi-Fi Direct Network Configuration Overview
• Configure Your Wi-Fi Direct Network Using the One-Push Method
• Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected
Setup™ (WPS)
• Configure Your Wi-Fi Direct Network Using the PIN Method
• Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™
(WPS)
• Configure Your Wi-Fi Direct Network Manually
254
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview
Wi-Fi Direct Network Configuration Overview
The following instructions offer five methods for configuring your Brother machine in a wireless network
environment. Select the method you prefer for your environment:
Check your mobile device for configuration.
1. Does your mobile device support Wi-Fi Direct?
Option
Description
Yes
Go to Step 2
No
Go to Step 3
2. Does your mobile device support one-push configuration for Wi-Fi Direct?
Option
Description
Yes
See Related Information: Configure Your Wi-Fi Direct Network Using the OnePush Method.
No
See Related Information: Configure Your Wi-Fi Direct Network Using the PIN
Method.
3. Does your mobile device support Wi-Fi Protected Setup™ (WPS)?
Option
Description
Yes
Go to Step 4
No
See Related Information: Configure Your Wi-Fi Direct Network Manually.
4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup™ (WPS)?
Option
Description
Yes
See Related Information: Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS).
No
See Related Information: Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup™ (WPS).
To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using WiFi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be
running Android™ 4.0 or greater.
Related Information
• Configure Your Wi-Fi Direct Network
• Configure Your Wi-Fi Direct Network Using the One-Push Method
• Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
• Configure Your Wi-Fi Direct Network Using the PIN Method
• Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
• Configure Your Wi-Fi Direct Network Manually
255
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method
Configure Your Wi-Fi Direct Network Using the One-Push Method
If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
4. Press a or b to select the [Push Button] option, and then press OK.
5. When [Wi-Fi Direct On?] appears, enable the Wi-Fi Direct network.
6. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on other device and press OK.] appears on the machine's LCD.
Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Clear.
7. Do one of the following:
•
When your Brother machine is the Group Owner (G/O), connect your mobile device to the machine
directly.
•
When your Brother machine is not the G/O, it will display available device names with which to configure
a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK.
Search for available devices again by pressing [Rescan].
8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on
printing from or scanning to your mobile device. Go to your model's Manuals page on the Brother Solutions
Center at support.brother.com to see the guide.
Related Information
• Configure Your Wi-Fi Direct Network
• Wi-Fi Direct Network Configuration Overview
256
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS)
Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS)
If your mobile device supports WPS (PBC: Push Button Configuration), follow these steps to configure a Wi-Fi
Direct network:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
4. Press a or b to select the [Group Owner] option, and then press OK.
5. Press a or b to select the [On] option, and then press OK.
6. Press a or b to select the [Push Button] option, and then press OK.
7. When [Wi-Fi Direct On?] appears, enable the Wi-Fi Direct network.
8. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for
instructions) when [Activate Wi-Fi Direct on other device and press OK.] appears on the
machine's LCD. Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Clear.
9. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on
printing from or scanning to your mobile device. Go to your model's Manuals page on the Brother Solutions
Center at support.brother.com to see the guide.
Related Information
• Configure Your Wi-Fi Direct Network
• Wi-Fi Direct Network Configuration Overview
257
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN
Method
Configure Your Wi-Fi Direct Network Using the PIN Method
If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct
network:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
4. Press a or b to select the [PIN Code] option, and then press OK.
5. When [Wi-Fi Direct On?] appears, enable the Wi-Fi Direct network.
6. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on other device and press OK.] appears on the machine's LCD.
Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Clear.
7. Do one of the following:
•
When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your
mobile device. When [Input PIN Code] appears, enter the PIN displayed on your mobile device in
your Brother machine. Press OK to complete the setup.
If the PIN is displayed on your Brother machine, enter the PIN in your mobile device.
•
When your Brother machine is not the G/O, it will display available device names with which to configure
a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK.
Search for available devices again by pressing [Rescan].
8. Do one of the following:
•
Follow the machine's instruction to display the PIN on your Brother machine, enter the PIN in your mobile
device, and then go to the next step.
•
Follow the machine's instruction to enter the PIN displayed by your mobile device in your Brother
machine. Press OK, and then go to the next step.
If your mobile device does not display a PIN, press Stop/Exit on your Brother machine. Go back to the
first step and try again.
9. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on
printing from or scanning to your mobile device. Go to your model's Manuals page on the Brother Solutions
Center at support.brother.com to see the guide.
Related Information
• Configure Your Wi-Fi Direct Network
• Wi-Fi Direct Network Configuration Overview
258
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN
Method of Wi-Fi Protected Setup™ (WPS)
Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi
Protected Setup™ (WPS)
If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to configure
a Wi-Fi Direct network:
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
4. Press a or b to select the [Group Owner] option, and then press OK.
5. Press a or b to select the [On] option, and then press OK.
6. Press a or b to select the [PIN Code] option, and then press OK.
7. When [Wi-Fi Direct On?] appears, enable the Wi-Fi Direct network.
8. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for
instructions) when [Activate Wi-Fi Direct on other device and press OK.] appears on the
machine's LCD. Press OK on your machine.
This will start the Wi-Fi Direct setup. To cancel, press Clear.
9. The machine will wait for a connection request from your mobile device. When [Input PIN Code]
appears, enter the PIN displayed on your mobile device in the machine.
10. Press OK.
11. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on
printing from or scanning to your mobile device. Go to your model's Manuals page on the Brother Solutions
Center at support.brother.com to see the guide.
Related Information
• Configure Your Wi-Fi Direct Network
• Wi-Fi Direct Network Configuration Overview
259
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use
Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually
Configure Your Wi-Fi Direct Network Manually
If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
1. Press Menu.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
4. Press a or b to select the [Manual] option, and then press OK.
5. When [Wi-Fi Direct On?] appears, enable the Wi-Fi Direct network.
6. The machine will display the SSID name and Password for two minutes. Go to your mobile device's wireless
network settings screen, select the SSID name, and then enter the password.
7. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup. For information on printing from or scanning to your mobile device, go to your
model's Manuals page on the Brother Solutions Center at support.brother.com to see the Mobile Print/Scan
Guide for Brother iPrint&Scan.
Related Information
• Configure Your Wi-Fi Direct Network
• Wi-Fi Direct Network Configuration Overview
260
Home > Network > Advanced Network Features
Advanced Network Features
• Print the Network Configuration Report
• Print the WLAN Report
261
Home > Network > Advanced Network Features > Print the Network Configuration Report
Print the Network Configuration Report
The Network Configuration Report lists the network configuration, including the network print server settings.
•
Node Name: The Node Name appears on the current Network Configuration Report. The default Node
Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where
"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.)
•
If the [IP Address] on the Network Configuration Report shows 0.0.0.0, wait for one minute and try
printing it again.
•
You can find your machine's settings, such as the IP address, subnet mask, node name, and MAC
Address on the report, for example:
-
IP address: 192.168.0.5
-
Subnet mask: 255.255.255.0
-
Node name: BRN000ca0000499
-
MAC Address: 00-0c-a0-00-04-99
1. Press Menu.
2. Press a or b to display the [Print Reports] option, and then press OK.
3. Press a or b to select the [Network Config] option, and then press OK.
4. Press Start.
Related Information
• Advanced Network Features
• Where Can I Find My Brother Machine's Network Settings?
• Use the Network Connection Repair Tool (Windows®)
• I Want to Check that My Network Devices are Working Correctly
• Access Web Based Management
262
Home > Network > Advanced Network Features > Print the WLAN Report
Print the WLAN Report
The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code
on the printed report.
1. Press Menu.
2. Press a or b to display the [Print Reports] option, and then press OK.
3. Press a or b to select the [WLAN Report] option, and then press OK.
4. Press Start.
The machine will print the WLAN Report.
Related Information
• Advanced Network Features
• Wireless LAN Report Error Codes
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
• I Want to Check that My Network Devices are Working Correctly
263
Home > Network > Advanced Network Features > Print the WLAN Report > Wireless LAN Report Error
Codes
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see
the corresponding instructions in the table:
Error Code
Problem and Recommended Solutions
TS-01
The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the wireless setting of
your machine to ON.
TS-02
The wireless access point/router cannot be detected.
1. Check the following two points:
•
Unplug the power to your wireless access point/router, wait for 10 seconds, and then plug
it back in.
•
If your WLAN access point/router is using MAC address filtering, confirm that the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/
encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and re-enter the correct information as
necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a 2.4 GHz SSID/
ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode.
TS-04
The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
Change the authentication and encryption method of the wireless access point/router. Your
machine supports the following authentication methods:
•
WPA-Personal
TKIP or AES
•
WPA2-Personal
TKIP or AES
•
Open
WEP or None (without encryption)
•
Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Confirm the wireless network settings.
TS-05
The security information (SSID/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network
Key).
TS-06
The machine cannot detect a WLAN access point/router that has WPS enabled.
Confirm the wireless security information (Authentication method/Encryption method/Network
Key).
TS-07
The machine cannot detect a WLAN access point/router that has WPS enabled.
If you want to connect with WPS, you must operate both your machine and the WLAN access
point/router. Confirm the connection method for WPS on WLAN access point/router and try
starting again.
If you do not know how to operate your WLAN access point/router using WPS, see the
documentation provided with your WLAN access point/router, ask the manufacturer of your
WLAN access point/router or ask your network administrator.
264
Error Code
Problem and Recommended Solutions
TS-08
Two or more WLAN access points that have WPS enabled are detected.
•
Confirm that only one WLAN access point/router within range has the WPS method active
and try again.
•
Try starting again after few minutes in order to avoid effects from other access points.
Related Information
• Print the WLAN Report
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
• I Want to Check that My Network Devices are Working Correctly
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™
(WPS)
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
265
Home > Network > Technical Information for Advanced Users
Technical Information for Advanced Users
• Reset the Network Settings to the Factory Settings
266
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory
Settings
Reset the Network Settings to the Factory Settings
You can use your machine's control panel to reset the print server to its default factory settings. This resets all
information, such as the password and IP address.
•
This feature restores all wired (supported models only) and wireless network settings to the factory
settings.
•
You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional,
or Web Based Management.
1. Press Menu.
2. Press a or b to display the [Network] option, and then press OK.
3. Press a or b to display the [Network Reset] option, and then press OK.
4. Follow the machine's instruction to reset the network settings.
The machine will restart.
Related Information
• Technical Information for Advanced Users
267
Home > Security
Security
• Lock the Machine Settings
• Network Security Features
268
Home > Security > Lock the Machine Settings
Lock the Machine Settings
Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password,
you must reset all passwords stored in the machine by contacting your administrator or Brother customer service.
• Setting Lock Overview
269
Home > Security > Lock the Machine Settings > Setting Lock Overview
Setting Lock Overview
Use the Setting Lock feature to block unauthorised access to machine settings.
When Setting Lock is set to On, you cannot access the machine settings without entering the password.
• Set the Setting Lock Password
• Change the Setting Lock Password
• Turn Setting Lock On
270
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password
Set the Setting Lock Password
Related Models: MFC-B7715DW
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Security] option, and then press OK.
4. Press a or b to display the [Setting Lock] option, and then press OK.
5. Enter a four-digit number for the password.
6. Press OK.
7. When the LCD displays [Verify:], re-enter the password.
8. Press OK.
9. Press Stop/Exit.
Related Information
• Setting Lock Overview
271
Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock
Password
Change the Setting Lock Password
Related Models: MFC-B7715DW
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Security] option, and then press OK.
4. Press a or b to display the [Setting Lock] option, and then press OK.
5. Press a or b to select the [Set Password] option, and then press OK.
6. Enter the current four-digit password.
7. Press OK.
8. Enter a new four-digit password.
9. Press OK.
10. When the LCD displays [Verify:], re-enter the password.
11. Press OK.
12. Press Stop/Exit.
Related Information
• Setting Lock Overview
272
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On
Turn Setting Lock On
Related Models: MFC-B7715DW
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Security] option, and then press OK.
4. Press a or b to display the [Setting Lock] option, and then press OK.
5. Press OK when the LCD displays [On].
6. Enter the current four-digit password.
7. Press OK.
8. Press Stop/Exit.
To turn Setting Lock off, current four-digit password, and then press OK.
Related Information
• Setting Lock Overview
273
Home > Security > Network Security Features
Network Security Features
• Before Using Network Security Features
• Manage Your Network Machine Securely Using SSL/TLS
• Send an Email Securely
274
Home > Security > Network Security Features > Before Using Network Security Features
Before Using Network Security Features
Your Brother machine employs some of the latest network security and encryption protocols available today.
These network features can be integrated into your overall network security plan to help protect your data and
prevent unauthorised access to the machine.
We recommend disabling the FTP server and TFTP protocols. Accessing the machine using these
protocols is not secure.
Related Information
• Network Security Features
275
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS
Manage Your Network Machine Securely Using SSL/TLS
• Introduction to SSL/TLS
• Certificates and Web Based Management
• Manage Your Network Machine Securely Using Web Based Management
• Manage Your Network Machine Securely Using BRAdmin Professional (Windows®)
• Print Documents Securely Using SSL/TLS
276
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Introduction to SSL/TLS
Introduction to SSL/TLS
Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over
a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network,
so anyone trying to capture it will not be able to read it.
SSL/TLS can be configured on both wired and wireless networks and will work with other forms of security such
as WPA keys and firewalls.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
• Brief History of SSL/TLS
• Benefits of Using SSL/TLS
277
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Introduction to SSL/TLS > Brief History of SSL/TLS
Brief History of SSL/TLS
SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers
and servers. For example, when you use Internet Explorer® for Internet Banking and you see https:// and the little
padlock icon in the web browser, you are using SSL. SSL grew to work with additional applications, such as
Telnet, printer, and FTP software, in order to become a universal solution for online security. Its original design
intentions are still being used today by many online retailers and banks to secure sensitive data, such as credit
card numbers, customer records, etc.
SSL/TLS uses extremely high levels of encryption and is trusted by banks all over the world.
Related Information
• Introduction to SSL/TLS
278
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS
Benefits of Using SSL/TLS
The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by
restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be
used to print confidential data securely. For example, an HR department in a large company may be printing
wage slips on a regular basis. Without encryption, the data contained on these wages slips can be read by other
network users. However, with SSL/TLS, anyone trying to capture the data will see a confusing page of code and
not the actual wage slip.
Related Information
• Introduction to SSL/TLS
279
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management
Certificates and Web Based Management
You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must
use Web Based Management to configure a certificate.
• Supported Security Certificate Features
• Create and Install a Certificate
• Manage Multiple Certificates
280
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Supported Security Certificate Features
Supported Security Certificate Features
Your Brother machine supports the use of multiple security certificates, which allows secure management,
authentication, and communication with the machine. The following security certificate features can be used with
the machine:
•
SSL/TLS communication
•
SSL communication for SMTP
The Brother machine supports the following:
•
Pre-installed certificate
Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS
communication without creating or installing a different certificate.
The pre-installed self-signed certificate cannot protect your communication from being compromised. We
recommend using a certificate that is issued by a trusted organisation for better security.
•
Self-signed certificate
This print server issues its own certificate. Using this certificate, you can easily use the SSL/TLS
communication without creating or installing a different certificate from a CA.
•
Certificate from a Certificate Authority (CA)
There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or if
you want to use a certificate from an external trusted CA:
•
-
When using a Certificate Signing Request (CSR) from this print server.
-
When importing a certificate and a private key.
Certificate Authority (CA) Certificate
To use a CA certificate that identifies the CA and owns its private key, you must import that CA certificate
from the CA before configuring the security features of the Network.
•
If you are going to use SSL/TLS communication, we recommend contacting your system administrator
first.
•
When you reset the print server back to its default factory settings, the certificate and the private key
that are installed will be deleted. If you want to keep the same certificate and the private key after
resetting the print server, export them before resetting, and then reinstall them.
Related Information
• Certificates and Web Based Management
281
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate
Create and Install a Certificate
• Step by Step Guide for Creating and Installing a Certificate
• Create and Install a Self-signed Certificate
• Create and Install a Certificate from a Certificate Authority (CA)
• Import and Export a CA Certificate
282
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for
Creating and Installing a Certificate
Step by Step Guide for Creating and Installing a Certificate
There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a
Certificate Authority (CA).
These are a brief summary of the actions required, based on the option you choose.
Option 1
Self-Signed Certificate
1. Create a self-signed certificate using Web Based Management.
2. Install the self-signed certificate on your computer.
Option 2
Certificate from a CA
1. Create a Certificate Signing Request (CSR) using Web Based Management.
2. Install the certificate issued by the CA on your Brother machine using Web Based Management.
3. Install the certificate on your computer.
Related Information
• Create and Install a Certificate
283
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate
Create and Install a Self-signed Certificate
• Create a Self-signed Certificate
• Install the Self-signed Certificate for Windows® users with Administrator Rights
• Import and Export the Self-signed Certificate on your Brother Machine
284
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate
Create a Self-signed Certificate
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Create Self-Signed Certificate.
8. Enter a Common Name and a Valid Date.
•
The length of the Common Name is less than 64 bytes. Enter an identifier, such as an IP address, node
name, or domain name to use when accessing this machine through SSL/TLS communication. The node
name is displayed by default.
•
A warning will appear if you use the IPPS or HTTPS protocol and enter a different name in the URL than
the Common Name that was used for the self-signed certificate.
9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit).
10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.
11. Click Submit.
12. Click Network.
13. Click Protocol.
14. Click HTTP Server Settings.
15. Select the certificate you want to configure from the Select the Certificate drop-down list.
16. Click Submit.
The following screen appears.
285
17. Click Yes to restart your print server.
The self-signed certificate is created and saved in your machine's memory.
To use SSL/TLS communication, the self-signed certificate must be installed on your computer.
Related Information
• Create and Install a Self-signed Certificate
286
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Install the Self-signed Certificate for Windows® users with Administrator Rights
Install the Self-signed Certificate for Windows® users with
Administrator Rights
The following steps are for Microsoft® Internet Explorer®. If you use another web browser, consult the
documentation for your web browser to get help with installing certificates.
1. Do one of the following:
•
(Windows® 7 and Windows Server® 2008)
Click
•
(Start) > All Programs.
(Windows® 8 )
Right-click the
•
(Windows® 10 and Windows Server® 2016)
Click
•
(Internet Explorer) icon on the taskbar.
> Windows Accessories.
(Windows Server® 2012 and Windows Server® 2012 R2)
Click
(Internet Explorer), and then right-click the
(Internet Explorer) icon that appears on the
taskbar.
2. Right-click Internet Explorer, and then click Run as administrator.
If the More option appears, click More.
If the User Account Control screen appears, click Yes.
3. Type "https://machine's IP address" in your browser's address bar to access your machine (where "machine's
IP address" is the machine's IP address or the node name that you assigned for the certificate).
287
4. Click Continue to this website (not recommended).
5. Click Certificate error, and then click View certificates.
6. Click Install Certificate....
288
7. When the Certificate Import Wizard appears, click Next.
8. Select Place all certificates in the following store, and then click Browse....
9. Select Trusted Root Certification Authorities, and then click OK.
10. Click Next.
289
11. Click Finish.
12. Click Yes, if the fingerprint (thumbprint) is correct.
The fingerprint (thumbprint) is printed on the Network Configuration Report.
13. Click OK.
The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Related Information
• Create and Install a Self-signed Certificate
290
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine
Import and Export the Self-signed Certificate on your Brother Machine
You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
• Import the Self-signed Certificate
• Export the Self-signed Certificate
291
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate
Import the Self-signed Certificate
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Import Certificate and Private Key.
8. Browse to the file you want to import.
9. Type the password if the file is encrypted, and then click Submit.
The self-signed certificate is imported to your machine.
To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your
network administrator.
Related Information
• Import and Export the Self-signed Certificate on your Brother Machine
292
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate
Export the Self-signed Certificate
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Export shown with Certificate List.
8. If you want to encrypt the file, type a password in the Enter password field.
If the Enter password field is blank, your output file will not be encrypted.
9. Type the password again in the Retype password field, and then click Submit.
10. Click Save.
11. Specify the location where you want to save the file.
The self-signed certificate is exported to your computer.
You can also import the self-signed certificate to your computer.
Related Information
• Import and Export the Self-signed Certificate on your Brother Machine
293
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA)
Create and Install a Certificate from a Certificate Authority (CA)
If you already have a certificate from an external trusted CA, you can store the certificate and private key on the
machine and manage them by importing and exporting. If you do not have a certificate from an external trusted
CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned
certificate on your machine.
• Create a Certificate Signing Request (CSR)
• Install a Certificate on Your Brother Machine
• Import and Export the Certificate and Private Key
294
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR)
Create a Certificate Signing Request (CSR)
A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the
credentials contained within the certificate.
We recommend installing a Root Certificate from the CA on your computer before creating the CSR.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Create CSR.
8. Type a Common Name (required) and add other information about your Organization (optional).
•
Your company details are required so that a CA can confirm your identity and verify it to the outside
world.
•
The length of the Common Name must be less than 64 bytes. Enter an identifier, such as an IP
address, node name, or domain name to use when accessing this printer through SSL/TLS
communication. The node name is displayed by default. The Common Name is required.
•
A warning will appear if you type a different name in the URL than the Common Name that was used for
the certificate.
•
The length of the Organization, the Organization Unit, the City/Locality and the State/Province must
be less than 64 bytes.
•
The Country/Region should be a two character ISO 3166 country code.
•
If you are configuring an X.509v3 certificate extension, select the Configure extended partition check
box, and then select Auto (Register IPv4) or Manual.
9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit).
10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.
11. Click Submit.
The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form
offered by a Certificate Authority.
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12. Click Save.
•
Follow your CA's policy regarding the method to send a CSR to your CA.
•
If you are using the Enterprise root CA of Windows Server® 2008/2012/2012 R2/2016, we recommend
using the Web Server for the certificate template to securely create the Client Certificate. For more
detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions
Center at support.brother.com. Search for "SSL".
Related Information
• Create and Install a Certificate from a Certificate Authority (CA)
296
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine
Install a Certificate on Your Brother Machine
When you receive a certificate from a CA, follow the steps below to install it into the print server:
Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create
another CSR, make sure that the certificate is installed before creating another CSR. Create another CSR only
after installing the certificate on the machine. If you do not, the CSR you create before installing will be invalid.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Install Certificate.
8. Browse to the file that contains the certificate issued by the CA, and then click Submit.
The certificate has been created successfully and saved in your machine's memory successfully.
To use SSL/TLS communication, the Root Certificate from the CA must be installed on your computer. Contact
your network administrator.
Related Information
• Create and Install a Certificate from a Certificate Authority (CA)
297
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key
Import and Export the Certificate and Private Key
Store the certificate and private key on your machine and manage them by importing and exporting them.
• Import a Certificate and Private Key
• Export the Certificate and Private Key
298
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a
Certificate and Private Key
Import a Certificate and Private Key
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Import Certificate and Private Key.
8. Browse to the file you want to import.
9. Type the password if the file is encrypted, and then click Submit.
The certificate and private key are imported to your machine.
To use SSL/TLS communication, the Root Certificate from the CA must also be installed on your computer.
Contact your network administrator.
Related Information
• Import and Export the Certificate and Private Key
299
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a
Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the
Certificate and Private Key
Export the Certificate and Private Key
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click Certificate.
7. Click Export shown with Certificate List.
8. Enter the password if you want to encrypt the file.
If a blank password is used, the output is not encrypted.
9. Enter the password again for confirmation, and then click Submit.
10. Click Save.
11. Specify the location where you want to save the file.
The certificate and private key are exported to your computer.
You can also import the certificate to your computer.
Related Information
• Import and Export the Certificate and Private Key
300
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA
Certificate
Import and Export a CA Certificate
You can import, export and store CA certificates on your Brother machine.
• Import a CA Certificate
• Export a CA Certificate
301
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA
Certificate > Import a CA Certificate
Import a CA Certificate
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click CA Certificate.
7. Click Import CA Certificate.
8. Browse to the file you want to import.
9. Click Submit.
Related Information
• Import and Export a CA Certificate
302
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA
Certificate > Export a CA Certificate
Export a CA Certificate
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Security tab.
6. Click CA Certificate.
7. Select the certificate you want to export and click Export.
8. Click Submit.
9. Click Save.
10. Specify where on your computer you want to save the exported certificate, and save it.
Related Information
• Import and Export a CA Certificate
303
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Certificates and Web Based Management > Manage Multiple Certificates
Manage Multiple Certificates
The multiple certificate feature allows you to use Web Based Management to manage each certificate installed
on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view
certificate content, delete, or export your certificates.
Maximum Number of Certificates Stored UP on Brother Machine
Self-signed Certificate or
Certificate Issued by a CA
5
CA Certificate
5
You can store up to 5 Certificate Authority (CA) certificates using SMTP over SSL (only available for certain
models).
We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
When a certificate expires, import a new certificate into the reserved spot, and then delete the expired certificate.
This ensures that you avoid configuration failure.
•
When you use SSL for SMTP communications, you do not have to choose the certificate. The
necessary certificate will be chosen automatically.
Related Information
• Certificates and Web Based Management
304
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Manage Your Network Machine Securely Using Web Based Management
Manage Your Network Machine Securely Using Web Based Management
To manage your network machine securely, you must use management utilities with security protocols.
We recommend using the HTTPS protocol for secure management. To use this protocol, HTTPS must be
enabled on your machine.
•
The HTTPS protocol is enabled by default.
•
You can change the HTTPS protocol settings using the Web Based Management screen.
1. Start your web browser.
2. Type "https://Common Name" in your browser's address bar (where "Common Name" is the Common Name
that you assigned to the certificate; this could be your IP address, node name, or domain name).
3. No password is required by default. Type a password if you have set one, and then click
.
4. You can now access the machine using HTTPS.
•
If you use the SNMPv3 protocol, follow the steps below.
•
You can also change the SNMP settings by using BRAdmin Professional.
5. Click the Network tab.
6. Click Protocol.
7. Make sure the SNMP setting is enabled, and then click Advanced Settings.
8. Configure the SNMP settings.
There are three options for SNMP Mode of Operation.
•
SNMP v1/v2c read-write access
In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all
Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data
will not be encrypted.
•
SNMPv3 read-write access and v1/v2c read-only access
305
In this mode, the print server uses the read-write access of version 3 and the read-only access of version
1 and version 2c of the SNMP protocol.
When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother
applications (such as BRAdmin Light) that access the print server do not work correctly since they authorise
the read-only access of version 1 and version 2c. If you want to use all applications, we recommend using
SNMP v1/v2c read-write access mode.
SNMPv3 read-write access
•
In this mode, the print server uses version 3 of the SNMP protocol. If you want to manage the print server
securely, use this mode.
When you use SNMPv3 read-write access mode, note the following:
-
You can use only BRAdmin Professional or Web Based Management to manage the print server.
-
Except for BRAdmin Professional, all applications that use SNMPv1/v2c will be restricted. To allow the
use of SNMPv1/v2c applications, use SNMPv3 read-write access and v1/v2c read-only access or
SNMP v1/v2c read-write access mode.
9. Click Submit.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
306
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Manage Your Network Machine Securely Using BRAdmin Professional (Windows®)
Manage Your Network Machine Securely Using BRAdmin Professional
(Windows®)
To use BRAdmin Professional utility, you must:
•
Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother
Solutions Center at support.brother.com.
•
Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based
Management together.
•
Use a different password in each group if you are managing a mixed group of older and newer print servers
with BRAdmin Professional. This will ensure security is maintained on the newer print servers.
•
"Older versions of BRAdmin" refer to BRAdmin Professional older than Ver. 2.80 and BRAdmin Light for
Mac older than Ver.1.10.
•
"Older print servers" refer to NC-2000 series, NC-2100p, NC-3100h, NC-3100s, NC-4100h, NC-5100h,
NC-5200h, NC-6100h, NC-6200h, NC-6300h, NC-6400h, NC-8000, NC-100h, NC-110h, NC-120w,
NC-130h, NC-140w, NC-8100h, NC-9100h, NC-7100w, NC-7200w and NC-2200w.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
307
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/
TLS > Print Documents Securely Using SSL/TLS
Print Documents Securely Using SSL/TLS
To print documents securely with IPP protocol, use the IPPS protocol.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click Protocol. Make sure the IPP check box is selected.
If the IPP check box is not selected, select the IPP check box, and then click Submit.
Restart your machine to activate the configuration.
After the machine restarts, return to the machine's web page, click the Network tab, and then click
Protocol.
6. Click HTTP Server Settings.
7. Select the HTTPS(Port 443) check box in the IPP, and then click Submit.
8. Restart your machine to activate the configuration.
Communication using IPPS cannot prevent unauthorised access to the print server.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
308
Home > Security > Network Security Features > Send an Email Securely
Send an Email Securely
• Configure Email Sending Using Web Based Management
• Send an Email with User Authentication
• Send an Email Securely Using SSL/TLS
309
Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using
Web Based Management
Configure Email Sending Using Web Based Management
We recommend using Web Based Management to configure secured email sending with user authentication,
or email sending using SSL/TLS.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. In the SMTP field, click Advanced Settings and make sure the status of SMTP is Enabled.
7. Configure the SMTP settings.
•
Confirm that the email settings are correct after configuration by sending a test email.
•
If you do not know the SMTP server settings, contact your network administrator or Internet Service
Provider (ISP).
8. When finished, click Submit.
The Test Send E-mail Configuration dialog box appears.
9. Follow the instructions in the dialog box to test the current settings.
Related Information
• Send an Email Securely
310
Home > Security > Network Security Features > Send an Email Securely > Send an Email with User
Authentication
Send an Email with User Authentication
Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user
authentication. This method prevents unauthorised users from accessing the email server.
You can use SMTP-AUTH for email notification and email reports (available for certain models).
We recommend using Web Based Management to configure the SMTP authentication.
Email Server Settings
You must configure your machine's SMTP authentication method to match the method used by your email server.
For details about your email server settings, contact your network administrator or Internet Service Provider
(ISP).
To enable SMTP server authentication: in the Web Based Management SMTP screen, under Server
Authentication Method, you must select SMTP-AUTH.
Related Information
• Send an Email Securely
311
Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using
SSL/TLS
Send an Email Securely Using SSL/TLS
Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure
SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must
configure SMTP over SSL/TLS.
We recommend using Web Based Management to configure SSL/TLS.
Verify Server Certificate
Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate check box will be selected
automatically.
•
Before you verify the server certificate, you must import the CA certificate issued by the CA that signed
the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to
confirm if importing a CA certificate is necessary.
•
If you do not need to verify the server certificate, clear the Verify Server Certificate check box.
Port Number
If you select SSL, the Port value will be changed to match the protocol. To change the port number manually,
type the port number after you choose SSL/TLS.
312
You must configure your machine's SMTP communication method to match the method used by your email
server. For details about your email server settings, contact your network administrator or your ISP.
In most cases, the secured webmail services require the following settings:
SMTP
Port
25
Server Authentication Method
SMTP-AUTH
SSL/TLS
TLS
Related Information
• Send an Email Securely
313
Home > Mobile
Mobile
• Google Cloud Print
• AirPrint
• Mobile Printing for Windows®
• Mopria® Print Service
• Brother iPrint&Scan for Mobile Devices
314
Home > Mobile > Google Cloud Print
Google Cloud Print
• Google Cloud Print Overview
• Before Using Google Cloud Print
• Print from Google Chrome™ or Chrome OS™
• Print from Google Drive™ for Mobile
• Print from Gmail™ Webmail Service for Mobile
315
Home > Mobile > Google Cloud Print > Google Cloud Print Overview
Google Cloud Print Overview
Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account
using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on
the device.
Printing from Android™ apps requires installing the Google Cloud Print™ app from the Google Play™ Store.
11
22
33
4
1. Print request
2. Internet
3. Google Cloud Print™
4. Printing
Related Information
• Google Cloud Print
316
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print
Before Using Google Cloud Print
• Network Settings for Using Google Cloud Print
• Register Your Machine with Google Cloud Print Using Google Chrome™
• Register Your Machine with Google Cloud Print Using Web Based Management
317
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Network Settings for Using
Google Cloud Print
Network Settings for Using Google Cloud Print
In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to
the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see
the Quick Setup Guide or related topics in this guide.
Related Information
• Before Using Google Cloud Print
• Google Cloud Print Problems
318
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with
Google Cloud Print Using Google Chrome™
Register Your Machine with Google Cloud Print Using Google Chrome™
Make sure you have already created a Google Account. If you do not have an account, use a computer or
mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Make sure your Brother machine is idle before starting the registration process.
The steps in this section are examples for Windows® users.
Screens on your computer may vary depending on your operating system and environment.
1. Open Google Chrome™ on your computer.
2. Sign in to your Google Account.
3. Click the Google Chrome™ menu icon, and then Settings > Show advanced settings….
4. In the Google Cloud Print section, click Manage.
5. Follow the on-screen instructions to register your machine.
6. When a confirmation message appears on your machine, press the [OK] button.
If the confirmation message does not appear on your machine's LCD, repeat these steps.
7. When your Brother machine is successfully registered, it will appear in the My devices field.
Related Information
• Before Using Google Cloud Print
319
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with
Google Cloud Print Using Web Based Management
Register Your Machine with Google Cloud Print Using Web Based
Management
Make sure you have already created a Google Account. If you do not have an account, use a computer or
mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Make sure your Brother machine is idle before starting the registration process.
Before you begin to register your machine, confirm that the correct date and time are set on the machine.
1. Confirm that your Brother machine is connected to the same network as your computer or mobile device.
2. Start your web browser.
3. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
4. No password is required by default. Type a password if you have set one, and then click
.
5. Click the Network tab.
6. Click the Protocol menu in the left navigation bar.
7. Make sure that Google Cloud Print is selected, and then click Advanced Settings.
8. Make sure that Status is set to Enabled. Click Register.
9. Follow the on-screen instructions to register your machine.
10. When a confirmation message appears on your machine, press the OK button.
If the confirmation message does not appear on your machine's LCD, repeat these steps.
11. Click Google.
12. The sign-in screen for Google Cloud Print™ appears. Sign in with your Google Account and follow the onscreen instructions to register your machine.
13. When you have finished registering your machine, return to the Web Based Management screen and make
sure that Registration Status is set to Registered.
Related Information
• Before Using Google Cloud Print
320
Home > Mobile > Google Cloud Print > Print from Google Chrome™ or Chrome OS™
Print from Google Chrome™ or Chrome OS™
1. Make sure your Brother machine is turned on.
2. Open the web page that you want to print.
3. Click the Google Chrome™ menu icon.
4. Click Print.
5. Select your machine from the printer list.
6. Change print options, if needed.
7. Click Print.
Related Information
• Google Cloud Print
321
Home > Mobile > Google Cloud Print > Print from Google Drive™ for Mobile
Print from Google Drive™ for Mobile
1. Make sure your Brother machine is turned on.
2. Access Google Drive™ from your Android™ or iOS device’s web browser.
3. Open the document that you want to print.
4. Tap the menu icon.
5. Tap Print.
6. Select your machine from the printer list.
7. Change print options, if needed.
8. Tap
or Print.
Related Information
• Google Cloud Print
322
Home > Mobile > Google Cloud Print > Print from Gmail™ Webmail Service for Mobile
Print from Gmail™ Webmail Service for Mobile
1. Make sure your Brother machine is turned on.
2. Access the Gmail™ webmail service from your Android™ or iOS device’s web browser.
3. Open the email that you want to print.
4. Tap the menu icon.
If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow
the instructions on your mobile device.
5. Tap Print.
6. Select your machine from the printer list.
7. Change print options, if needed.
8. Tap
or Print.
Related Information
• Google Cloud Print
323
Home > Mobile > AirPrint
AirPrint
• AirPrint Overview
• Before Using AirPrint
• Print Using AirPrint
• Scan Using AirPrint
• Send a Fax Using AirPrint (For MFC Models)
324
Home > Mobile > AirPrint > AirPrint Overview
AirPrint Overview
AirPrint is a printing solution for Apple operating systems that allows you to
wirelessly print photos, email, web pages and documents from your iPad, iPhone,
iPod touch and Mac computer without the need to install a driver.
AirPrint also lets you send faxes directly from your Mac computer without printing
them and lets you scan documents to your Mac computer. (MFC-B7715DW)
For more information, visit Apple’s website.
Related Information
• AirPrint
• AirPrint Problems
325
Home > Mobile > AirPrint > Before Using AirPrint
Before Using AirPrint
• Network Settings for Using AirPrint
• Disable and Enable AirPrint Using Web Based Management (Web Browser)
326
Home > Mobile > AirPrint > Before Using AirPrint > Network Settings for Using AirPrint
Network Settings for Using AirPrint
In order to use AirPrint, your mobile device must connect to the wireless network to which your Brother machine
is connected. AirPrint supports wireless connections that use infrastructure mode or Wi-Fi Direct®.
To configure your mobile device for a wireless network, refer to your mobile device’s user’s guide. A link to your
mobile device’s user’s guide on Apple’s website can be found by tapping
in Safari.
To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this
guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless
access point/router.
If your Brother machine supports Wi-Fi Direct and you want to configure your Brother machine for a Wi-Fi Direct
network, see related topics in this Online Guide.
Related Information
• Before Using AirPrint
327
Home > Mobile > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based
Management (Web Browser)
Disable and Enable AirPrint Using Web Based Management (Web
Browser)
Confirm that your Brother machine is connected to the same network as your computer.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Network tab.
5. Click the Protocol menu in the left navigation bar.
6. To disable AirPrint, clear the AirPrint check box. To enable AirPrint, select the AirPrint check box.
By default, AirPrint is enabled.
7. Click Submit.
8. Restart your machine to activate the configuration.
Related Information
• Before Using AirPrint
328
Home > Mobile > AirPrint > Print Using AirPrint
Print Using AirPrint
• Print from iPad, iPhone, or iPod Touch
• Before Using AirPrint (macOS)
• Print Using AirPrint (macOS)
329
Home > Mobile > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod Touch
Print from iPad, iPhone, or iPod Touch
The procedure used to print may vary by application. Safari is used in the example below.
1. Make sure your Brother machine is turned on.
2. Use Safari to open the page that you want to print.
3. Tap
or
.
4. Tap Print.
5. Make sure your Brother machine is selected.
6. If a different machine (or no printer) is selected, tap Printer.
A list of available machines appears.
7. Tap your machine's name in the list.
8. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your
machine).
9. Tap Print.
Related Information
• Print Using AirPrint
330
Home > Mobile > AirPrint > Print Using AirPrint > Before Using AirPrint (macOS)
Before Using AirPrint (macOS)
Before printing using macOS, add your Brother machine to the printer list on your Mac computer.
1. Select System Preferences from the Apple Menu.
2. Click Printers & Scanners.
3. Click the + icon below the Printers pane on the left.
4. Click Add Printer or Scanner…. The Add screen appears.
5. Select your Brother machine, and then select AirPrint from the Use pop-up menu.
6. Click Add.
Related Information
• Print Using AirPrint
331
Home > Mobile > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS)
Print Using AirPrint (macOS)
The procedure used to print may vary by application. Safari is used in the example below. Before printing,
make sure your Brother machine is in the printer list on your Mac computer.
1. Make sure your Brother machine is turned on.
2. On your Mac computer, use Safari to open the page that you want to print.
3. Click the File menu, and then select Print.
4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer
pop-up menu, and then select your Brother machine.
5. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your
machine).
6. Click Print.
Related Information
• Print Using AirPrint
332
Home > Mobile > AirPrint > Scan Using AirPrint
Scan Using AirPrint
• Before Scanning Using AirPrint (macOS)
• Scan Using AirPrint (macOS)
• Scan from Your Computer (Mac)
333
Home > Mobile > AirPrint > Scan Using AirPrint > Before Scanning Using AirPrint (macOS)
Before Scanning Using AirPrint (macOS)
Before scanning using macOS, add your Brother machine to the scanner list on your Mac computer.
1. Select System Preferences from the Apple Menu.
2. Click Printers & Scanners.
3. Click the + icon below the Scanners pane on the left.
4. Click Add Printer or Scanner….
The Add screen appears.
5. Select your Brother machine, and then select AirPrint from the Use pop-up menu.
6. Click Add.
Related Information
• Scan Using AirPrint
334
Home > Mobile > AirPrint > Scan Using AirPrint > Scan Using AirPrint (macOS)
Scan Using AirPrint (macOS)
Before scanning, make sure your Brother machine is in the scanner list on your Mac computer.
1. Load your document.
2. Select System Preferences from the Apple Menu.
3. Click Printers & Scanners.
4. Select your Brother machine from the scanner list.
5. Click the Scan tab, and then click the Open Scanner… button.
The Scanner screen appears.
6. If you place the document in the ADF, select Use Document Feeder check box, and then select the size of
your document from the scan size setting pop-up menu.
7. Select the destination folder or destination application from the destination setting pop-up menu.
8. Click Show Details to change the scanning settings if needed.
You can crop the image manually by dragging the mouse pointer over the portion you want to scan when
scanning from the scanner glass.
9. Click Scan.
Related Information
• Scan Using AirPrint
335
Home > Mobile > AirPrint > Send a Fax Using AirPrint (For MFC Models)
Send a Fax Using AirPrint (For MFC Models)
• Before Sending a Fax Using AirPrint (macOS)
• Send a Fax Using AirPrint (macOS)
336
Home > Mobile > AirPrint > Send a Fax Using AirPrint (For MFC Models) > Before Sending a Fax Using
AirPrint (macOS)
Before Sending a Fax Using AirPrint (macOS)
Related Models: MFC-B7715DW
Before sending a fax, add your Brother machine to the printer list on your Mac computer. Make sure your
Brother machine is connected to the telephone line and works correctly.
1. Select System Preferences from the Apple Menu.
2. Click Printers & Scanners.
3. Click the + icon below the Printers pane on the left.
4. Click Add Printer or Scanner…. The Add screen appears.
5. Select your Brother machine, and then select AirPrint from the Use pop-up menu.
6. Click Add.
Related Information
• Send a Fax Using AirPrint (For MFC Models)
337
Home > Mobile > AirPrint > Send a Fax Using AirPrint (For MFC Models) > Send a Fax Using AirPrint
(macOS)
Send a Fax Using AirPrint (macOS)
Related Models: MFC-B7715DW
Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the
example below.
•
AirPrint supports only monochrome fax documents.
1. Make sure your Brother machine is turned on.
2. On your Mac computer, open the file that you want to send as a fax.
3. Click the File menu, and then select Print.
4. Click the Printer pop-up menu, and then select Brother MFC-XXXX - Fax (where XXXX is your model
name).
5. Type the fax recipient information.
6. Click Fax.
Related Information
• Send a Fax Using AirPrint (For MFC Models)
338
Home > Mobile > Mobile Printing for Windows®
Mobile Printing for Windows®
Mobile printing for Windows® is a function to print wirelessly from your Windows® mobile device. You can
connect to the same network that your Brother machine is connected to and print without installing the printer
driver on the device. Many Windows® apps support this function.
2
1
3
1. Windows® mobile device (Windows® 10 Mobile or later)
2. Wi-Fi® connection
3. Your Brother machine
Related Information
• Mobile
339
Home > Mobile > Mopria® Print Service
Mopria® Print Service
Mopria® Print Service is a print feature on Android™ mobile devices (Android™
version 4.4 or later) developed by the Mopria® Alliance. With this service, you can
connect to the same network as your machine and print without additional setup.
Many native Android™ apps support printing.
2
1
3
1. Android™ 4.4 or later
2. Wi-Fi® Connection
3. Your Brother machine
You must download the Mopria® Print Service from the Google Play™ Store and install it on your Android™
device. Before using this service, you must turn it on.
Related Information
• Mobile
340
Home > Mobile > Brother iPrint&Scan for Mobile Devices
Brother iPrint&Scan for Mobile Devices
Use Brother iPrint&Scan to print and scan from various mobile devices.
•
For Android™ Devices
Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device,
without using a computer.
Download and install Brother iPrint&Scan from the Google Play™ Store app.
•
For all iOS supported devices including iPhone, iPad and iPod touch
Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device.
Download and install Brother iPrint&Scan from the App Store.
•
For Windows® Devices
Brother iPrint&Scan allows you to use features of your Brother machine directly from your Windows® device,
without using a computer.
Download and install Brother iPrint&Scan from the Microsoft® Store.
For more detailed information, visit support.brother.com/ips.
Related Information
• Mobile
• Brother iPrint&Scan for Windows® and Mac
341
Home > ControlCenter
ControlCenter
Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using
ControlCenter gives you direct access to specific applications.
• ControlCenter4 (Windows®)
342
Home > ControlCenter > ControlCenter4 (Windows®)
ControlCenter4 (Windows®)
• Change the Operation Mode in ControlCenter4 (Windows®)
• Scan Using ControlCenter4 Home Mode (Windows®)
• Scan Using ControlCenter4 Advanced Mode (Windows®)
• Set Up the Brother Machine Using ControlCenter4 (Windows®)
• Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®)
343
Home > ControlCenter > ControlCenter4 (Windows®) > Change the Operation Mode in ControlCenter4
(Windows®)
Change the Operation Mode in ControlCenter4 (Windows®)
ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any
time.
Home Mode
Advanced Mode
•
Home Mode
ControlCenter4 Home Mode lets you access your machine's main features easily.
344
•
Advanced Mode
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and
allows you to customise one-button scan actions.
To change operation mode:
1. Click the
(ControlCenter4) icon in the task tray, and then select Open.
2. Click the Configuration button, and then select Mode Select.
3. The mode selection dialog box appears. Select either the Home Mode or Advanced Mode option.
4. Click OK.
Related Information
• ControlCenter4 (Windows®)
345
Home > ControlCenter > ControlCenter4 (Windows®) > Scan Using ControlCenter4 Home Mode
(Windows®)
Scan Using ControlCenter4 Home Mode (Windows®)
Use ControlCenter4 Home Mode to access your machine's main features.
• Scan Using ControlCenter4 Home Mode (Windows®)
• Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode
(Windows®)
• Scan Settings for ControlCenter4 Home Mode (Windows®)
346
Home > ControlCenter > ControlCenter4 (Windows®) > Scan Using ControlCenter4 Advanced Mode
(Windows®)
Scan Using ControlCenter4 Advanced Mode (Windows®)
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows
you to customise one-button scan actions.
• Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows®)
• Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode
(Windows®)
• Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows®)
• Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
• Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows®)
• Scan Settings for ControlCenter4 Advanced Mode (Windows®)
347
Home > ControlCenter > ControlCenter4 (Windows®) > Set Up the Brother Machine Using ControlCenter4
(Windows®)
Set Up the Brother Machine Using ControlCenter4 (Windows®)
Related Models: MFC-B7715DW
1. Click the
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the Device Settings tab.
3. Click the Remote Setup button.
4. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
Print
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the
machine. Click Apply to upload the new data to the machine, and then click Print.
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, confirm that your data is correct, and then click OK.
348
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
5. Click OK.
•
If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the
firewall settings to allow communication through port numbers 137 and 161.
•
If you are using Windows® Firewall and you installed the Brother software and drivers from the installation
disc, the necessary firewall settings have already been set.
Related Information
• ControlCenter4 (Windows®)
• Remote Setup (Windows®)
349
Home > ControlCenter > ControlCenter4 (Windows®) > Create a Custom Tab Using ControlCenter4
Advanced Mode (Windows®)
Create a Custom Tab Using ControlCenter4 Advanced Mode
(Windows®)
You can create up to three customised tabs, each including up to five customised buttons, with your preferred
settings.
Select Advanced Mode as the mode setting for ControlCenter4.
1. Click the
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the Configuration button, and then select Create custom tab.
A custom tab is created.
3. To change the name of a custom tab, right-click the custom tab, and then select Rename custom tab.
4. Click the Configuration button, select Create custom button, and then select the button you want to create.
The settings dialog box appears.
5. Type the button name, and then change the settings, if needed. Click OK.
The setting options vary depending on the button you select.
350
You can change or remove the created tab, button, or settings. Click the Configuration button, and then
follow the menu.
Related Information
• ControlCenter4 (Windows®)
351
Home > Brother iPrint&Scan for Windows® and Mac
Brother iPrint&Scan for Windows® and Mac
• Brother iPrint&Scan Overview
• Brother iPrint&Scan for Mobile Devices
• Scan Using Brother iPrint&Scan (Mac)
352
Home > Brother iPrint&Scan for Windows® and Mac > Brother iPrint&Scan Overview
Brother iPrint&Scan Overview
Use Brother iPrint&Scan for Windows® and Mac to print and scan from your computer.
The following screen shows an example of Brother iPrint&Scan for Windows®. The actual screen may differ
depending on the version of the application.
•
For Windows®
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the
latest application.
•
For Mac
Download and install Brother iPrint&Scan from the App Store.
Related Information
• Brother iPrint&Scan for Windows® and Mac
353
Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
(MFC-B7715DW)
To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax
machine or to your computer before turning off the machine.
If you need additional help, go to the Brother Solutions Center at support.brother.com.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
•
All of the protective materials have been removed. See the Quick Setup Guide.
•
Paper is loaded correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance Messages
• Document Jams
• Paper Jams
• Printing Problems
• Improve the Print Quality
• Telephone and Fax Problems
• Network Problems
• Google Cloud Print Problems
• AirPrint Problems
• Other Problems
• Transfer Your Faxes or Fax Journal Report
• Machine Information
354
Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit us at
support.brother.com, and click FAQs & Troubleshooting.
Error Message
Cause
Action
2-sided Disabled
The back cover of the machine is not
closed completely.
Close the back cover of the machine
until it locks in the closed position.
The 2-sided tray is not installed
completely.
Install the 2-sided tray firmly in the
machine.
BT Call Sign On
The BT Call Sign setting is on. You
cannot change the Receive Mode
from Manual to another mode.
Set the BT Call Sign setting to off.
Cartridge Error Put the
Black (BK) Toner Cartridge
back in.
The toner cartridge is not installed
correctly.
Pull out the drum unit and toner
cartridge assembly, take out the toner
cartridge, and put it back in the drum
unit again. Put the drum unit and
toner cartridge assembly back in the
machine.
(For U.K.)
Put the Toner Cartridge back
in.
If the problem continues, contact
Brother customer service or your local
Brother dealer.
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, contact the
telephone company and ask them to
check your telephone line.
Cover is Open
The front cover is not completely
closed.
Open and then firmly close the front
cover of the machine.
Close the fuser cover located inside
The fuser cover is not completely
the back cover of the machine.
closed or paper was jammed in the
back of the machine when you turned
on the power.
The ADF cover is not completely
closed.
Close the ADF cover.
Disconnected
The other person or other person's
fax machine stopped the call.
Try to send or receive again.
Document Jam
The document was not inserted or fed Remove the jammed paper from the
ADF unit.
correctly, or the document scanned
from the ADF was too long.
Clear any debris or scraps of paper
from the ADF unit paper path.
If the error message remains, press
Stop/Exit.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP).
Press Stop/Exit.
Drum !
The corona wire on the drum unit
must be cleaned.
Clean the corona wire on the drum
unit.
355
Error Message
Cause
Action
The drum unit or the toner cartridge
and drum unit assembly is not
installed correctly.
Put the toner cartridge in the drum
unit. Then reinstall the toner cartridge
and drum unit assembly in the
machine.
Drum End Soon
The drum unit is near the end of its
life.
Order a new drum unit before you get
the Replace Drum message.
Jam 2-sided
The paper is jammed in the 2-sided
paper tray.
Pull the paper tray and the 2-sided
tray out completely, open the back
cover and then remove all jammed
paper. Close the back cover, and put
the paper tray and the 2-sided tray
firmly back in the machine.
Jam Inside
The paper is jammed inside the
machine.
Open the front cover and remove the
toner cartridge and drum unit
assembly. Pull out all jammed paper.
Close the front cover. If the error
message remains, press Start.
Jam Rear
The paper is jammed in the back of
the machine.
Open the fuser cover and remove all
jammed paper. Close the fuser cover.
If the error message remains, press
Start.
Jam Tray
The paper is jammed in the indicated
paper tray.
Pull the paper tray out completely and
remove all jammed paper. Put the
paper tray firmly back in the machine.
Manual Feed
Manual was selected as the paper
source in the printer driver, but there
is no paper in the manual feed slot.
Place paper in the manual feed slot.
No Caller ID
There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
No Paper
The machine is out of paper, or paper •
is not loaded correctly in the paper
tray.
Refill paper in the paper tray.
Make sure the paper guides are
set to the correct size.
•
If paper is in the tray, remove it
and load it again. Make sure the
paper guides are set to the correct
size.
•
Do not overfill the paper tray.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge or the toner
cartridge and drum unit assembly is
not installed correctly.
Remove the toner cartridge and drum
unit assembly. Remove the toner
cartridge from the drum unit, and
reinstall the toner cartridge back in
the drum unit. Reinstall the toner
cartridge and drum unit assembly
back in the machine. If the problem
continues, replace the toner cartridge
with a new one.
356
Error Message
Cause
Action
Out of Memory
The machine's memory is full.
If a fax-sending or copy operation
is in process
Do one of the following:
•
Press Start to send or copy the
scanned pages.
•
Press Stop/Exit and wait until the
other operations in progress finish,
and then try again.
•
Print the faxes that are in the
memory.
•
Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive.
If a print operation is in process
Do one of the following:
Print Unable XX
The machine has a mechanical
problem.
•
Reduce the Resolution.
•
Clear faxes from the memory.
•
(MFC-B7715DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
•
Press and hold
to turn the
machine off, wait a few minutes,
and then turn it on again.
•
If the problem continues, contact
Brother customer service.
Replace Drum
It is time to replace the drum unit.
Replace Toner
The toner cartridge is at the end of its Replace the toner cartridge with a
life. The machine stops all print
new one.
operations.
Replace the drum unit.
While memory is available, faxes are
stored in the memory.
Scan Unable XX
The machine has a mechanical
problem.
•
(MFC-B7715DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
•
Press and hold
to turn the
machine off, and then turn it on
again.
•
Self-Diagnostic
The temperature of the fuser unit
•
does not rise to a specified
temperature within the specified time.
The fuser unit is too hot.
If the problem continues, contact
Brother customer service.
(MFC-B7715DW)
To prevent you from losing the
received fax data in the machine's
memory, transfer the data to
another Fax machine or to your
computer before turning off the
machine.
357
Error Message
Cause
Action
•
Press and hold
to turn the
machine off, wait a few seconds,
and then turn it on again. Leave
the machine idle for 15 minutes
with the power on.
Size Error DX
The paper size specified in the printer
driver and the machine's paper size
setting are not available for automatic
2-sided printing.
Press Stop/Exit. Choose a paper
size supported by 2-sided printing.
The paper in the tray is not the
correct size and is not available for
automatic 2-sided printing.
Load the correct size of paper in the
tray and set the tray for that paper
size.
Paper size available for automatic 2sided printing is A4.
Paper size available for automatic 2sided printing is A4.
Size Mismatch
The paper in the tray is not the
correct size.
Toner Low
If the LCD displays this message, you Order a new toner cartridge now so a
can still print. The toner cartridge is
replacement toner cartridge is
near the end of its life.
available when the LCD displays
Replace Toner.
Wait for a while
The temperature of the inside of the
machine is too hot. The machine will
pause its current print job and go into
cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the LCD
displays Wait for a while.
Load the correct size of paper in the
tray and set the size of paper to the
tray.
Wait until the machine has finished
cooling down. Make sure all vents on
the machine are clear of obstructions.
When the machine has cooled down,
the machine will resume printing.
If the fan is not spinning, disconnect
the machine from the power for
several minutes, then reconnect it.
Related Information
• Troubleshooting
• Replace Supplies
• Replace the Drum Unit
• Clean the Corona Wire
• Print a Fax Stored in the Machine's Memory
358
Home > Troubleshooting > Document Jams
Document Jams
• Document is Jammed in the Top of the ADF Unit
• Document is Jammed under the Document Cover
• Remove Small Scraps of Paper Jammed in the ADF
359
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit
Document is Jammed in the Top of the ADF Unit
Related Models: MFC-B7715DW
1. Remove any paper from the ADF that is not jammed.
2. Open the ADF cover.
3. Pull the jammed document out to the left. If the document rips or tears, be sure you remove any debris or
scraps to prevent future jams.
4. Close the ADF cover.
5. Press Stop/Exit.
Related Information
• Document Jams
360
Home > Troubleshooting > Document Jams > Document is Jammed under the Document Cover
Document is Jammed under the Document Cover
Related Models: MFC-B7715DW
1. Remove any paper from the ADF that is not jammed.
2. Lift the document cover.
3. Pull the jammed document out to the right. If the document rips or tears, be sure you remove any debris or
scraps to prevent future jams.
4. Close the document cover.
5. Press Stop/Exit.
Related Information
• Document Jams
361
Home > Troubleshooting > Document Jams > Remove Small Scraps of Paper Jammed in the ADF
Remove Small Scraps of Paper Jammed in the ADF
Related Models: MFC-B7715DW
1. Lift the document cover.
2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
3. Close the document cover.
4. Press Stop/Exit.
Related Information
• Document Jams
362
Home > Troubleshooting > Paper Jams
Paper Jams
Always remove the remaining paper from the paper tray and straighten the stack when you are adding new
paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents
paper jams.
• Paper is Jammed in the Paper Tray
• Paper is Jammed in the Output Paper Tray
• Paper is Jammed in the Back of the Machine
• Paper is Jammed inside the Machine
• Paper is Jammed in the 2-sided Tray
363
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray
Paper is Jammed in the Paper Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these
steps:
1. Pull the paper tray completely out of the machine.
2. Slowly pull out the jammed paper.
Pulling the jammed paper downward using both hands allows you to remove the paper more easily.
3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size.
4. Make sure the paper is below the maximum paper mark (b b b).
5. Put the paper tray firmly back in the machine.
364
Related Information
• Paper Jams
365
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Output Paper Tray
Paper is Jammed in the Output Paper Tray
When the paper is jammed in the output paper tray, follow these steps:
1. Use both hands to open the scanner.
2. Remove the paper.
3. Push the scanner down with both hands to close it.
Related Information
• Paper Jams
366
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine
Paper is Jammed in the Back of the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the
machine, follow these steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the back cover.
3. Pull the blue tabs at the left and right sides toward you to release the fuser cover.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
If the green envelope levers inside the back cover are pulled down to the envelope position, lift these levers
to the original position before pulling the green tabs down.
4. Use both hands to gently pull the jammed paper out of the fuser unit.
367
5. Close the fuser cover.
If you print on envelopes, pull down the green envelope levers to the envelope position again before closing
the back cover.
6. Close the back cover until it locks in the closed position.
Related Information
• Paper Jams
368
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine
Paper is Jammed inside the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these
steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
4. Pull out the jammed paper slowly.
5. Install the toner cartridge and drum unit assembly into the machine.
369
6. Close the front cover.
Related Information
• Paper Jams
370
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray
Paper is Jammed in the 2-sided Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow
these steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Pull the paper tray completely out of the machine.
3. At the back of the machine, pull the 2‑sided tray completely out of the machine.
4. Pull the jammed paper out of the machine or out of the 2‑sided tray.
5. Remove paper that may have jammed under the machine due to static electricity.
371
6. If paper is not caught inside the 2-sided tray, open the back cover.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
7. Use both hands to gently pull the jammed paper out of the back of the machine.
8. Close the back cover until it locks in the closed position.
9. Put the 2-sided tray firmly back in the rear of the machine.
10. Put the paper tray firmly back in the front of the machine.
Related Information
• Paper Jams
372
Home > Troubleshooting > Printing Problems
Printing Problems
Difficulties
Suggestions
No printout
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
•
Windows® 7 and Windows Server® 2008 R2
Click
(Start) >Devices and Printers . Right-click
Brother XXX-XXXX and click See what's printing.
Click Printer in the menu bar. Make sure Use Printer
Offline is not selected.
•
Windows Server® 2008
Click
(Start) >Control Panel > Hardware and
Sound > Printers. Right-click Brother XXX-XXXX.
Make sure Use Printer Online is not listed. If it is
listed, click this option to set the driver Online.
•
Windows® 8 and Windows Server® 2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound group,
click View devices and printers. Right-click the
Brother XXX-XXXX. Click See what's printing. If
printer driver options appear, select your printer driver.
Click Printer in the menu bar and make sure that Use
Printer Offline is not selected.
•
Windows® 10 and Windows Server® 2016
Click
> Windows System > Control Panel. In
the Hardware and Sound group, click View devices
and printers. Right-click the Brother XXX-XXXX.
Click See what's printing. If printer driver options
appear, select your printer driver. Click Printer in the
menu bar and make sure that Use Printer Offline is
not selected.
•
Windows Server® 2012 R2
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
Right-click the Brother XXX-XXXX. Click See what’s
printing. If printer driver options appear, select your
printer driver. Click Printer in the menu bar and make
sure Use Printer Offline is not selected.
•
Mac
Click the System Preferences menu, and then select
the Printers & Scanners option. When the machine is
offline, delete it using the
using the
button, and then add it
button.
373
Difficulties
Suggestions
The machine is not printing or has stopped printing.
Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See Related Information:Cancel a Print Job.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
The machine prints unexpectedly or it prints garbage.
Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See Related Information:Cancel a Print Job.
Check the settings in your application to make sure they
are set up to work with your machine.
Confirm that the Brother printer driver is selected in your
application's Print window.
The machine prints the first couple of pages correctly,
then some pages have missing text.
Check the settings in your application to make sure they
are set up to work with your machine.
Your machine is not receiving all of the data sent from the
computer. Make sure you connected the interface cable
correctly.
The machine does not print on both sides of the paper
even though the printer driver setting is 2-sided and the
machine supports automatic 2-sided printing.
Check the paper size setting in the printer driver. You
must select A4 paper that is 60 to 105 g/m2.
Print speed is too slow.
Try changing the printer driver setting. The highest
resolution needs longer data processing, sending and
printing time.
If you have enabled the Quiet Mode, disable the Quiet
Mode on the printer driver or the machine's menu setting.
The machine does not feed paper.
If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it. Sometimes it is helpful
to remove the paper, turn the stack over and place it back
in the paper tray.
Reduce the amount of paper in the paper tray, and then
try again.
(For models with Manual Feed Slot)Make sure Manual is
not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers.
The machine does not feed paper from the Manual feed
slot.
(For models with Manual Feed Slot)
Use both hands to push one sheet of paper firmly into the
manual feed slot until the top edge of the paper presses
against the paper feed rollers. Continue pressing the
paper against the rollers until the machine grabs the
paper and pulls it in further.
Put only one sheet of paper in the manual feed slot.
Make sure Manual is selected as Paper Source in the
printer driver.
The machine does not feed envelopes.
(For models with Manual Feed Slot)Load one envelope at
a time in the manual feed slot. Your application must be
set to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu
of your application.
Related Information
• Troubleshooting
374
• Monitor the Status of the Machine from Your Computer (Windows®)
• Monitor the Status of the Machine from Your Computer (Mac)
• Cancel a Print Job
• Clean the Paper Pick-up Rollers
375
Home > Troubleshooting > Improve the Print Quality
Improve the Print Quality
If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not
the machine. Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the examples of poor print quality and follow the
recommendations in the table.
IMPORTANT
Using non-genuine supplies may affect the print quality, hardware performance, and machine reliability.
1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that
meets our specifications.
2. Check that the toner cartridge and drum unit are installed correctly.
Examples of poor print quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Recommendation
•
If the machine indicates Replace Toner status, install a
new toner cartridge.
•
Check the machine’s environment. Conditions such as
humidity, high temperatures, and so on, may cause
this print fault.
•
If the whole page is too light, Toner Save may be
turned on. Turn off Toner Save mode in the machine's
menu settings or the printer driver.
•
Clean the drum unit.
•
Clean the corona wire on the drum unit.
•
Replace the toner cartridge with a new toner cartridge.
•
Replace the drum unit with a new drum unit.
•
Check the machine’s environment. Conditions such as
high temperatures and high humidity can increase the
amount of background shading.
•
Clean the drum unit.
•
Replace the drum unit with a new drum unit.
•
Check the machine’s environment. Conditions such as
low humidity and low temperatures may cause this
print quality problem.
•
Select the appropriate media type in the printer driver.
•
Make sure the two green levers inside the back cover
are in the up position. Pull up the two green levers
until they stop.
Grey background
Ghosting images
376
Examples of poor print quality
Recommendation
•
Clean the drum unit.
•
Replace the drum unit with a new drum unit.
•
Replace the toner cartridge with a new toner cartridge.
•
The fuser unit may be contaminated.
Contact Brother customer service.
•
ABCDEFGH
abcdefghijk
Make sure the media type setting in the driver
matches the type of paper you are using.
•
Clean the drum unit.
ABCD
abcde
01234
•
The toner cartridge may be damaged.
•
Toner specks
Replace the toner cartridge with a new toner cartridge.
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
•
The fuser unit may be contaminated.
Contact Brother customer service.
•
Select Thick Paper mode in the printer driver or use
thinner paper than you are currently using.
•
Select the appropriate media type in the menu setting.
•
Check the machine’s environment. Conditions such as
high humidity can cause hollow print.
•
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
Hollow print
•
Clean the corona wire inside the drum unit.
•
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
All black
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
•
Select the appropriate media type in the printer driver.
•
Select the appropriate media type in the menu setting.
•
The problem may disappear by itself. Print multiple
blank pages to clear this problem, especially if the
machine has not been used for a long time.
•
Clean the drum unit.
•
•
ABCDEFGH
abcdefghijk
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
•
Clean the drum unit.
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCD
abcde
01234
Lines across the page
•
Check the machine's environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
•
Clean the drum unit.
•
If the problem is not solved after printing a few pages,
replace the drum unit with a new drum unit.
377
Examples of poor print quality
Recommendation
White lines, bands or ribbing across the page
•
Make 10-15 copies of a blank, white sheet of paper. If
the problem is not solved after printing the blank
pages, the drum unit may have foreign material, such
as glue from a label, stuck on the drum. Clean the
drum unit.
See Related Information:Clean the Drum Unit Using
Drum Dot Print.
White Spots on black text and graphics at 94 mm
intervals
•
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
Black spots at 94 mm intervals
•
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the page
If you use label sheets for laser printers, the glue from
the sheets may sometimes stick to the drum surface.
Clean the drum unit.
See Related Information:Clean the Drum Unit Using
Drum Dot Print.
•
If you used paper that has clips or staples, the drum
unit may be damaged.
•
If the unpacked drum unit is in direct sunlight (or room
light for long periods of time), the unit may be
damaged.
•
Clean the drum unit.
•
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
•
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Make sure that the green tab on the drum unit is in the
Home position.
•
ABCD
abcde
01234
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
•
The fuser unit may be contaminated.
Contact Brother customer service.
Printed pages have toner stains down the page
ABCDEFGH
abcdefghijk
Clean the corona wire inside the drum unit by sliding
the green tab.
•
Make sure foreign material such as a torn piece of
paper, sticky notes or dust is not inside the machine
and around the toner cartridge and drum unit.
•
The drum unit may be damaged.
Replace the drum unit with a new drum unit.
White lines down the page
FGH
ABCDE ijk
h
fg
e
d
abc
ABCD
abcde
01234
•
Set the document correctly in the ADF or on the
scanner glass if the skew only occurs when making
copies.
•
Make sure the paper or other print media is loaded
correctly in the paper tray and the guides are not too
tight or too loose against the paper stack.
•
Set the paper guides correctly.
378
Examples of poor print quality
Image skewed
Curled or wavy image
B DEFGH
abc efghijk
Recommendation
•
The paper tray may be too full.
•
Check the paper type and quality.
•
Check for loose objects such as torn paper inside the
machine.
•
If the problem only occurs during automatic 2-sided
printing, check for torn paper in the 2-sided tray. Verify
the 2-sided tray is inserted completely and the back
cover is closed completely.
•
Check the paper type and quality. High temperatures
and high humidity will cause paper to curl.
•
If you do not use the machine often, the paper may
have been in the paper tray too long. Turn over the
stack of paper in the paper tray. Also, fan the paper
stack, and then rotate the paper 180° in the paper
tray.
•
Open the back cover (face up output tray) to let the
printed paper exit onto the face up output tray.
•
Choose Reduce Paper Curl mode in the printer driver
when you do not use our recommended print media.
•
Make sure paper is loaded correctly.
•
Check the paper type and quality.
•
Turn over the stack of paper in the tray or rotate the
paper 180° in the input tray.
•
Make sure the two green levers inside the back cover
are in the up position. Pull up the two green levers
until they stop.
•
Make sure the media type setting in the printer driver
matches the type of paper you are using.
•
Choose Improve Toner Fixing mode in the printer
driver.
A CD
bcde
1 34
Wrinkles or creases
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing
If this selection does not provide enough
improvement, change the printer driver setting in
Media Type to a thick setting. If you are printing an
envelope, choose Env. Thick in the media type
setting.
379
Examples of poor print quality
Recommendation
•
Make sure the two green levers inside the back cover
are pulled down to the envelope position when you
print envelopes. After you have finished printing, reset
the levers back to their original position. Pull up the
levers until they stop.
•
Make sure envelopes are printed with the back cover
(face up output tray) opened.
•
(For models with Manual Feed Slot)
Envelope creases
Make sure envelopes are fed only from the manual
feed slot.
Related Information
• Troubleshooting
• Test Print
• Clean the Drum Unit Using Drum Dot Print
• Reduce Toner Consumption
• Replace the Toner Cartridge
• Replace the Drum Unit
380
Home > Troubleshooting > Telephone and Fax Problems
Telephone and Fax Problems
Related Models: MFC-B7715DW
Telephone Line or Connections
Difficulties
Suggestions
Dialling does not work. (No dial tone)
Check all line cord connections. Make sure the telephone
line cord is plugged into the telephone wall socket and the
LINE socket of the machine. If you subscribe to DSL or
VoIP services, contact your service provider for
connection instructions.
(Available only for some countries.)
Change the Tone/Pulse setting.
If an external phone is connected to the machine, send a
manual fax by lifting the handset of the external telephone
and dialling the number using the external telephone.
Wait to hear the fax receiving tones before sending fax.
If there is no dial tone, connect a known working
telephone and telephone line cord to the socket. Then lift
the external telephone’s handset and listen for a dial tone.
If there is still no dial tone, ask your telephone company
to check the line and/or wall socket.
The machine does not answer when called.
Make sure the machine is in the correct receive mode for
your setup.
Check for a dial tone. If possible, call your machine to
hear it answer. If there is still no answer, check that the
telephone line cord is plugged into the telephone wall
socket and the LINE socket of the machine. If there is no
ringing when you call your machine, ask your telephone
company to check the line.
Handling Incoming Calls
Difficulties
Suggestions
Sending a Fax Call to the machine.
If you answered on an extension or external telephone,
press your Remote Activation Code (the factory setting is
*51). If you answered on the external telephone, press
the Start button to receive the fax.
When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID,
Voice Mail, an answering machine, an alarm system or
other custom feature on a single telephone line with your
machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some
other custom service and its signal comes through the
line while your machine is sending or receiving a fax, the
signal can temporarily interrupt or disrupt the faxes.
Brother’s ECM (Error Correction Mode) feature should
help overcome this problem. This condition is related to
the telephone system industry and is common to all
devices that send and receive information on a single,
shared line with custom features. If avoiding a slight
381
Difficulties
Suggestions
interruption is crucial to your business, we recommend
using a separate telephone line with no custom features.
Receiving Faxes
Difficulties
Suggestions
Cannot receive a fax.
Check all line cord connections. Make sure the telephone
line cord is plugged into the telephone wall socket and the
LINE socket of the machine. If you subscribe to DSL or
VoIP services, contact your service provider for
connection instructions. If you are using a VoIP system,
try changing the VoIP setting to Basic (for VoIP). This will
lower modem speed and turn off Error Correction Mode
(ECM).
Make sure the machine is in the correct Receive Mode.
This is determined by the external devices and telephone
subscriber services you have on the same line as the
Brother machine.
•
If you have a dedicated fax line and want your Brother
machine to automatically answer all incoming faxes,
you should select Fax only mode.
•
If your Brother machine shares a line with an external
answering machine, you should select the External
TAD mode. In External TAD mode, your Brother
machine will receive incoming faxes automatically and
voice callers will be able to leave a message on your
answering machine.
•
If your Brother machine shares a line with other
telephones and you want it to automatically answer all
incoming faxes, you should select the Fax/Tel mode.
In Fax/Tel mode, your Brother machine will receive
faxes automatically and produce a pseudo/double-ring
to alert you to answer voice calls.
•
If you do not want your Brother machine to answer
any incoming faxes automatically, you should select
the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to
receive faxes.
Another device or service at your location may be
answering the call before your Brother machine answers.
To test this, lower the Ring Delay setting:
•
If the Receive Mode is set to Fax Only or Fax/Tel,
reduce the Ring Delay to one ring.
See Related Information: Set the Number of Rings
Before the Machine Answers (Ring Delay).
•
If the Receive Mode is set to External TAD, reduce the
number of rings programmed on your answering
machine to two.
•
If the Receive Mode is set to Manual, DO NOT adjust
the Ring Delay setting.
Have someone send you a test fax:
•
If you received the test fax successfully, your machine
is operating correctly. Remember to reset your Ring
Delay or answering machine setting back to your
original setting. If receiving problems recur after
resetting the Ring Delay, then a person, device, or
subscriber service is answering the fax call before the
machine has a chance to answer.
382
Difficulties
Suggestions
•
If you were not able to receive the fax, then another
device or subscriber service may be interfering with
your fax reception or there may be a problem with
your fax line.
If you are using a telephone answering machine (External
TAD mode) on the same line as the Brother machine,
make sure your answering machine is set up correctly.
1. Set your answering machine to answer in one or two
rings.
2. Record the outgoing message on your answering
machine.
•
Record five seconds of silence at the beginning of
your outgoing message.
•
Limit your speaking to 20 seconds.
•
End your outgoing message with your Remote
Activation Code for people sending manual faxes.
For example: “After the beep, leave a message or
press *51 and Start to send a fax.”
3. Set your answering machine to answer calls.
4. Set your Brother machine’s Receive Mode to External
TAD.
See Related Information: Choose the Correct Receive
Mode.
Make sure your Brother machine’s Fax Detect feature is
turned On. Fax Detect is a feature that allows you to
receive a fax even if you answered the call on an external
or extension telephone.
If you often get transmission errors due to possible
interference on the telephone line or if you are using a
VoIP system, try changing the Compatibility setting to
Basic(for VoIP).
Sending Faxes
Difficulties
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone
line cord is plugged into the telephone wall socket and the
LINE socket of the machine. If you subscribe to DSL or
VoIP services, contact your service provider for
connection instructions.
Make sure you pressed Fax and the machine is in Fax
mode.
Print the Transmission Verification Report and check for
an error.
Ask the other party to check that the receiving machine
has paper.
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a
copy to check your machine’s scanner operation. If the
copy quality is poor, clean the scanner.
Transmission Verification Report says RESULT:ERROR.
There is probably temporary noise or static on the line.
Try sending the fax again. If you are sending a PC-Fax
message and get RESULT:ERROR on the Transmission
Verification Report, your machine may be out of memory.
To free up extra memory, you can turn off Fax Storage,
print fax messages in memory or cancel a delayed fax. If
383
Difficulties
Suggestions
the problem continues, ask the telephone company to
check your telephone line.
If you often get transmission errors due to possible
interference on the telephone line or if you are using a
VoIP system, try changing the Compatibility setting to
Basic(for VoIP).
Sent faxes are blank.
Make sure you are loading the document correctly. When
using the ADF, the document should be face up. When
using the scanner glass, the document should be face
down.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically
caused by dirt or correction fluid on the glass strip. Clean
the glass strip.
Printing received faxes
Difficulties
Suggestions
•
Condensed print
•
Horizontal streaks
•
Top and bottom sentences are cut off
•
Missing lines
This is usually caused by a poor telephone connection.
Make a copy; if your copy looks good, you probably had a
bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving
The corona wire for printing may be dirty.
Clean the corona wire in the drum unit.
The sender’s scanner may be dirty. Ask the sender to
make a copy to see if the problem is with the sending
machine. Try receiving from another fax machine.
Received faxes appear as split or blank pages.
Left and right margins are cut off or a single page is
printed on two pages.
Turn on Auto Reduction.
Related Information
• Troubleshooting
• Set Dial Tone Detection
• Set Telephone Line Compatibility for Interference and VoIP Systems
• Set the Number of Rings Before the Machine Answers (Ring Delay)
• Choose the Correct Receive Mode
384
Home > Troubleshooting > Telephone and Fax Problems > Set Dial Tone Detection
Set Dial Tone Detection
Related Models: MFC-B7715DW
Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Dial Tone] option, and then press OK.
4. Press a or b to choose the [Detection] or [No Detection], and then press OK.
5. Press Stop/Exit.
Related Information
• Telephone and Fax Problems
385
Home > Troubleshooting > Telephone and Fax Problems > Set Telephone Line Compatibility for
Interference and VoIP Systems
Set Telephone Line Compatibility for Interference and VoIP Systems
Related Models: MFC-B7715DW
Problems sending and receiving faxes due to possible interference on the telephone line may be solved by
reducing the modem speed to minimise errors in fax transmission. If you are using a Voice over IP (VoIP)
service, Brother recommends changing the compatibility to Basic (for VoIP).
•
VoIP is a type of phone system that uses an Internet connection, rather than a traditional phone line.
•
Telephone providers frequently bundle VoIP together with Internet and cable services.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Compatibility] option, and then press OK.
4. Press a or b to display the [High], [Normal], or [Basic(for VoIP)] option, and then press OK.
Option
Description
High
Select High to set the modem speed at 33600 bps.
Normal
Select Normal to set the modem speed at 14400 bps.
Basic(for
VoIP)
Select Basic(for VoIP) to reduce the modem speed to 9600 bps and turn off Error
Correction Mode (ECM). Unless interference is a recurring problem on your telephone
line, you may prefer to use it only when needed.
To improve compatibility with most VoIP services, Brother recommends changing the
compatibility setting to Basic(for VoIP).
5. Press Stop/Exit.
Related Information
• Telephone and Fax Problems
386
Home > Troubleshooting > Network Problems
Network Problems
• Error Messages for Network Problems
• Where Can I Find My Brother Machine's Network Settings?
• I Cannot Complete the Wireless Network Setup Configuration
• Use the Network Connection Repair Tool (Windows®)
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
• I Want to Check that My Network Devices are Working Correctly
387
Home > Troubleshooting > Network Problems > Error Messages for Network Problems
Error Messages for Network Problems
Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the chart.
Error Messages Cause
Action
Cannot
Connect
Two mobile devices are already
connected to the Wi-Fi Direct
network when the Brother
machine is the Group Owner
(G/O).
After the current connection between your Brother machine and
another mobile device has shut down, try to configure the Wi-Fi
Direct settings again. You can confirm the connection status by
printing the Network Configuration Report.
Connection
Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to the WiFi Direct network, and then try to configure the Wi-Fi Direct
settings again.
Connection
Fail
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
•
Move the mobile device closer to your Brother machine.
•
Move your Brother machine and the mobile device to an
obstruction-free area.
•
If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
•
Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
•
Move the mobile device closer to your Brother machine.
•
Move your Brother machine and the mobile device to an
obstruction-free area.
•
If you are manually configuring the Wi-Fi Direct network,
make sure you have entered the correct password.
•
If your mobile device has a configuration page for how to
obtain an IP address, make sure the IP address of your
mobile device has been configured via DHCP.
A device is
already
connected.
No Device
Related Information
• Network Problems
388
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings?
Where Can I Find My Brother Machine's Network Settings?
• Print the Network Configuration Report
• Change Machine Settings from Your Computer
389
Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup
Configuration
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Action
Your security settings (SSID/ •
Network Key) are not
correct.
•
Interface
Confirm the security settings using the Wireless Setup Helper
Wireless
utility. For more information and to download the utility, go to your
model's Downloads page on the Brother Solutions Center at
support.brother.com.
Select and confirm that you are using the correct security
settings.
-
See the instructions supplied with your wireless LAN access
point/router for information on how to find the security
settings.
-
The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security
settings.
-
Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
Your Brother machine's MAC Confirm that the Brother machine's MAC Address is allowed in the
address is not allowed.
filter. You can find the MAC Address on your Brother machine's
control panel.
Wireless
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
Wireless
•
Enter the correct SSID name or Network Key manually.
•
Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Your security settings (SSID/ •
password) are not correct.
Confirm the SSID and password.
-
Wi-Fi Direct
When you are configuring the network manually, the SSID
and password are displayed on your Brother machine. If your
mobile device supports the manual configuration, the SSID
and password will be displayed on your mobile device’s
screen.
You are using Android™ 4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Wi-Fi Direct
Move your Brother machine within about 3.3 feet (1 metre) of the
mobile device when you configure the Wi-Fi Direct network settings.
There are some obstructions Move your Brother machine to an obstruction-free area.
(walls or furniture, for
example) between your
machine and the mobile
device.
Wi-Fi Direct
There is a wireless
computer, Bluetooth®supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Wi-Fi Direct
Move other devices away from the Brother machine or the mobile
device.
If you have checked and
•
tried all of the above, but still
cannot complete the Wi-Fi
Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct
the Wi-Fi Direct settings again.
390
Cause
Action
Direct configuration, do the
following:
•
Interface
If you are using your Brother machine as a client, confirm how
many devices are allowed in the current Wi-Fi Direct network,
and then check how many devices are connected.
For Windows®
If your wireless connection has been interrupted, and you have checked and tried all of the above, we
recommend using the Network Connection Repair Tool.
Related Information
• Network Problems
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Use Wi-Fi Direct®
391
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows®)
Use the Network Connection Repair Tool (Windows®)
Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct
IP address and Subnet Mask.
•
Windows® 7/Windows® 8/Windows® 10
You must log on with Administrator rights.
•
Make sure the Brother machine is turned on and is connected to the same network as your computer.
1. Do one of the following:
Option
Description
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click
Tools in the left navigation bar, and then click Network Connection Repair Tool.
Windows® 8/
Windows® 10
•
Launch
(Brother Utilities), and then click the drop-down list and select your
model name (if not already selected). Click Tools in the left navigation bar, and then
click Network Connection Repair Tool.
If the User Account Control screen appears, click Yes.
2. Follow the on-screen instructions.
3. Check the diagnosis by printing the Network Configuration Report or the Printer Settings Page.
The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair
Tool option in the Status Monitor. Right-click the Status Monitor screen, and then click Other Settings >
Enable Connection Repair Tool. This is not recommended when your network administrator has set the
IP address to Static, since it will automatically change the IP address.
If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection
Repair Tool, ask your network administrator for this information.
Related Information
• Network Problems
• Print the Network Configuration Report
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
• I Want to Check that My Network Devices are Working Correctly
392
Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX
Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause
Action
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
•
Windows®
Interface
Wired/Wireless
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
-
In Name:
Type any description, for example Brother NetScan.
-
In Port number:
Type 54925.
-
In Protocol:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
•
Mac
(Brother iPrint&Scan)
In the Finder menu bar, click Go > Applications, and then doubleclick the Brother iPrint&Scan icon. The Brother iPrint&Scan
window appears. Click the Select your Machine button, and then
follow the on-screen instructions to reselect your network machine.
(TWAIN driver)
In the Finder menu bar, click Go > Applications > Brother, and
then double-click the Device Selector icon. The Device Selector
window appears. Reselect your network machine, make sure
Status is idle, and then click OK.
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows®)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
•
Wired/Wireless
In Name:
Type any description, for example Brother PC-FAX Rx.
•
In Port number:
•
In Protocol:
Type 54926.
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Your security software
blocks your machine's
access to the network.
Some security software might block access without showing a security Wired/Wireless
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Your Brother machine was •
not assigned an available
IP address.
Confirm the IP address and the Subnet Mask.
Wired/Wireless
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
•
Windows®
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
393
Cause
Action
The failed print job is still
in your computer's print
queue.
•
If the failed print job is still in your computer's print queue, delete it. Wired/Wireless
•
Otherwise, double-click the printer icon in the following folder and
cancel all documents:
-
Interface
Windows® 7
Click
(Start) > Devices and Printers > Printers and
Faxes.
-
Windows® 8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware and Sound group, click View devices and
printers > Printers.
-
Windows® 10 and Windows Server® 2016
Click
> Windows System > Control Panel. In the
Hardware and Sound group, click View devices and printers
> Printers.
-
Windows Server® 2008
Click Start > Control Panel > Printers.
-
Windows Server® 2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware group, click View devices and printers >
Printers.
-
Windows Server® 2012 R2
Click Control Panel on the Start screen. In the Hardware
group, click View devices and printers.
-
macOS v10.10.5, v10.11.x, v10.12.x
Click System Preferences > Printers & Scanners.
Your Brother machine is
not connected to the
wireless network.
Print the WLAN Report to check the error code on the printed report.
Wireless
If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the
Brother software and drivers and reinstall them.
Related Information
• Network Problems
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows®)
• I Want to Check that My Network Devices are Working Correctly
394
Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working
Correctly
I Want to Check that My Network Devices are Working Correctly
Check
Action
Interface
Wired/Wireless
Check that your Brother Check the following:
machine, access point/
• The power cord is connected correctly and the Brother machine is
router, or network hub is
turned on.
turned on.
• The access point/router or hub is turned on and its link button is
blinking.
•
All protective packaging has been removed from the machine.
•
The toner cartridge and drum unit are installed correctly.
•
The front and back covers are fully closed.
•
Paper is inserted correctly in the paper tray.
•
(For wired networks) A network cable is securely connected to the
Brother machine and to the router or hub.
Check the Link Status
in the Network
Configuration Report.
Print the Network Configuration Report and check that Ethernet Link
Status or Wireless Link Status is Link OK.
Wired/Wireless
Check that you can
"ping" the Brother
machine from your
computer.
Ping the Brother machine from your computer using the IP address or
the node name in the Windows® command prompt or Mac Terminal
application:
Wired/Wireless
ping <ipaddress> or <nodename>.
•
Successful: Your Brother machine is working correctly and
connected to the same network as your computer.
•
Unsuccessful: Your Brother machine is not connected to the same
network as your computer.
(Windows®)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask.
(Mac)
Confirm that the IP address and the Subnet Mask are set correctly.
Check that your Brother Print the WLAN Report to check the error code on the printed report.
machine is connected to
the wireless network.
Wireless
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.
Related Information
• Network Problems
• Print the Network Configuration Report
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows®)
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
395
Home > Troubleshooting > Google Cloud Print Problems
Google Cloud Print Problems
Difficulty
Suggestions
My Brother machine is not displayed in the printer list.
Make sure your machine is turned on.
Confirm that Google Cloud Print™ is enabled.
Confirm that your machine is registered with Google
Cloud Print™. If it is not registered, try to register again.
I cannot print.
Make sure your machine is turned on.
Confirm your network settings. See Related Information.
Certain files may not be printable, or may not appear
exactly as they are displayed.
I cannot register my Brother machine with Google Cloud
Print™.
Make sure your machine is connected to a network with
Internet access.
Verify that the date and time are set correctly on your
machine.
I do not see a confirmation message on my Brother
machine when I try to register with Google Cloud Print™,
even after repeating the registration steps.
Make sure your Brother machine is idle while you are
registering with Google Cloud Print™.
Related Information
• Troubleshooting
• Network Settings for Using Google Cloud Print
396
Home > Troubleshooting > AirPrint Problems
AirPrint Problems
Difficulty
Suggestions
My Brother machine is not displayed in the printer list.
Make sure your Brother machine is turned on.
Confirm the network settings. See Related Information.
Move the mobile device closer to the wireless access
point/router, or to your Brother machine.
I cannot print.
Make sure your Brother machine is turned on.
Confirm the network settings. See Related Information.
I am trying to print a multiple-page document from an iOS Make sure you are running the latest OS version.
device, but ONLY the first page is printing.
Refer to the following Apple support article for more
information about AirPrint: support.apple.com/kb/HT4356.
Related Information
• Troubleshooting
• AirPrint Overview
397
Home > Troubleshooting > Other Problems
Other Problems
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as
lightning or a power surge) may have triggered the
machine’s internal safety mechanisms. Unplug the power
cord. Wait for ten minutes, then plug in the power cord
and press
to turn on the machine.
If the problem is not solved and you are using a power
breaker, disconnect it to make sure it is not the problem.
Plug the machine's power cord directly into a different
known working wall electrical socket. If there is still no
power, try a different power cable.
The machine cannot print EPS data that includes binary
with the BR-Script3 printer driver.
(Windows®)
To print EPS data, do the following:
1. For Windows® 7 and Windows Server® 2008 R2:
Click the
Start button > Devices and Printers.
For Windows Server® 2008:
Click the
(Start) button > Control Panel >
Hardware and Sound > Printers.
For Windows® 8 and Windows Server® 2012:
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound 1
group, click View devices and printers.
For Windows® 10 and Windows Server® 2016:
Click
> Windows System > Control Panel. In
the Hardware and Sound group, click View devices
and printers.
For Windows Server® 2012 R2:
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
2. Right-click the Brother XXX-XXXX BR-Script3 icon,
select Printer properties.
3. From the Device Settings tab, choose TBCP (Tagged
binary communication protocol) in Output Protocol.
The Brother software cannot be installed.
(Windows®)
If the Security Software warning appears on the computer
screen during the installation, change the Security
Software settings to permit the Brother product setup
program or other program to run.
(Mac)
If you are using a firewall function of anti-spyware or
antivirus security software, temporarily disable it and then
install the Brother software.
1
For Windows Server® 2012: Hardware and Sound
Copying difficulties
398
Difficulties
Suggestions
Cannot make a copy.
Make sure you pressed Copy and the machine is in Copy
mode.
Vertical black line appears in copies.
Black vertical lines on copies are typically caused by dirt
or correction fluid on the glass strip, or the corona wire is
dirty. Clean the glass strip and scanner glass and the
white bar and white plastic above them.
Copies are blank.
Make sure you are loading the document correctly.
Scanning difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear when starting to scan.
(Windows®)
Make sure the Brother TWAIN or WIA driver is selected
as the primary source in your scanning application. For
example, in Nuance™ PaperPort™ 14SE, click Desktop >
Scan Settings > Select to choose the Brother
TWAIN/WIA driver.
TWAIN or ICA errors appear when starting to scan. (Mac) Make sure the Brother TWAIN driver is selected as the
primary source.
You can also scan documents using the ICA Scanner
Driver.
OCR does not work.
Try increasing the scanning resolution.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
(Windows® )
Run the install program again. This program will repair
and reinstall the software.
Related Information
• Troubleshooting
399
Home > Troubleshooting > Transfer Your Faxes or Fax Journal Report
Transfer Your Faxes or Fax Journal Report
Related Models: MFC-B7715DW
If the LCD displays:
•
•
[Print Unable] ##
[Scan Unable] ##
We recommend transferring your faxes to another fax machine or to your computer.
You can also transfer the Fax Journal report to see if there are any faxes you must transfer.
If there is an error message on the LCD after you transfer the faxes, disconnect your Brother machine from
the power source for several minutes, and then reconnect it.
Related Information
• Troubleshooting
• Transfer Faxes to Another Fax Machine
• Transfer Faxes to Your Computer
• Transfer the Fax Journal Report to Another Fax Machine
400
Home > Troubleshooting > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax
Machine
Transfer Faxes to Another Fax Machine
Related Models: MFC-B7715DW
If you have not set up your Station ID, you cannot enter Fax Transfer mode.
1. Press Menu.
2. Press a or b to display the [Service] option, and then press OK.
3. Press OK to select [Data Transfer].
4. Press a or b to display the [Fax Transfer] option, and then press OK.
5. Do one of the following:
•
•
If the LCD shows [No Data], there are no faxes left in the machine’s memory. Press Stop/Exit.
Enter the fax number to which faxes will be forwarded. Press Start.
Related Information
• Transfer Your Faxes or Fax Journal Report
• Set Your Station ID
401
Home > Troubleshooting > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer
Transfer Faxes to Your Computer
Related Models: MFC-B7715DW
1. Make sure you have installed the software and drivers on your computer, and then turn on PC-FAX Receive
on the computer.
Do one of the following:
•
(Windows® 7)
(Start) menu, select All Programs > Brother > Brother Utilities.
From the
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Receive.
•
(Windows® 8 and Windows® 10)
Click
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Receive.
2. Make sure you have set [PC Fax Receive] on the machine.
If faxes are in the machine’s memory when you set up PC-Fax Receive, the LCD displays [Send Fax to
PC?].
3. Press the options in the following table to transfer the fax to your computer.
Option Description
a
Select On or Off for the Backup print setting.
The machine transfers all faxes to your computer.
b
Select On or Off for the Backup print setting.
The PC-Fax setting turns On.
4. Press Stop/Exit.
Related Information
• Transfer Your Faxes or Fax Journal Report
402
Home > Troubleshooting > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to
Another Fax Machine
Transfer the Fax Journal Report to Another Fax Machine
Related Models: MFC-B7715DW
If you have not set up your Station ID, you cannot enter fax transfer mode.
1. Press Menu.
2. Press a or b to display the [Service] option, and then press OK.
3. Press OK to select [Data Transfer].
4. Press a or b to display the [Report Trans.] option, and then press OK.
5. Enter the destination fax number for the Fax Journal.
6. Press Start.
Related Information
• Transfer Your Faxes or Fax Journal Report
• Set Your Station ID
403
Home > Troubleshooting > Machine Information
Machine Information
• Check the Serial Number
• Check the Firmware Version
• Reset Functions Overview
• Reset Your Brother Machine
404
Home > Troubleshooting > Machine Information > Check the Serial Number
Check the Serial Number
1. Press Menu.
2. Press a or b to display the [Machine Info.] option, and then press OK.
3. Press a or b to display the [Serial No.] option, and then press OK.
The machine displays the serial number on the LCD.
4. Press Stop/Exit.
Related Information
• Machine Information
405
Home > Troubleshooting > Machine Information > Check the Firmware Version
Check the Firmware Version
1. Press Menu.
2. Press a or b to display the [Machine Info.] option, and then press OK.
3. Press a or b to display the [Version] option, and then press OK.
The machine displays the firmware version on the LCD.
4. Press Stop/Exit.
Related Information
• Machine Information
406
Home > Troubleshooting > Machine Information > Reset Functions Overview
Reset Functions Overview
The following reset functions are available:
Unplug the interface cable before you choose Network Settings Reset function, All Settings Reset function
or Factory Reset function.
Subdivided reset functions are not available for some models.
1. Machine Reset
This function resets the following settings:
•
Programmed fax jobs in the memory (For MFC Models)
(Delayed Fax, Batch TX)
•
Coverpage Message (For MFC Models)
•
Remote Fax Options (For MFC Models)
(Remote Access Code, Fax Storage, Fax Forwarding, PC-Fax Send, and PC-Fax Receive (Windows®
only))
•
Setting Lock (For MFC Models)
•
Language Setting
2. Network Settings Reset (For Network Models)
Reset the print server back to its default factory settings (includes Password and IP Address information).
3. Address Book and Fax Settings Reset (For MFC Models)
This function resets the following settings:
•
Address Book
(One Touch Dial / Speed Dial / Setup Groups)
•
Programmed fax jobs in the memory
•
Station ID
(name and number)
•
Coverpage Message
•
Remote Fax Options
(Remote Access Code, Fax Storage, Fax Forwarding, and PC-Fax Receive (Windows® only))
•
Report
(Transmission Verification Report/ Tel Index List/Fax Journal)
•
Setting Lock password
4. All Settings Reset
You can reset all the machine's settings back to the settings that were set at the factory.
All Settings Reset takes less time than Factory Reset.
5. Factory Reset (For MFC Models)
Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory.
Factory Reset takes more time than All Settings Reset.
Brother strongly recommends you perform this operation when you dispose of the machine.
Unplug the interface cable before you choose Network Settings Reset function, All Settings Reset function
or Factory Reset function.
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Related Information
• Machine Information
408
Home > Troubleshooting > Machine Information > Reset Your Brother Machine
Reset Your Brother Machine
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Reset] option, and then press OK.
4. Press a or b to choose the type of reset you want to perform, and then press OK.
Subdivided reset functions are not available for some models.
5. Press the option in the table to reset the machine or to exit the process.
Option Description
a
Reset the machine.
b
The machine will exit and cancel the reset menu.
The LCD displays [Reboot OK?].
6. Press the option in the table to reboot the machine or to exit the process.
Option Description
a
Reboot the machine. The machine will begin the reset.
b
The machine will exit without rebooting.
If you do not reboot your machine, the reset process will not finish and your settings will remain unchanged.
Related Information
• Machine Information
409
Home > Routine Maintenance
Routine Maintenance
• Replace Supplies
• Clean the Machine
• Check the Remaining Part Life
• Pack and Ship Your Brother Machine
410
Home > Routine Maintenance > Replace Supplies
Replace Supplies
You must replace supplies when the machine indicates that the life of the supply is over.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. The toner
cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The model
name of supplies may vary depending on the country.
NOTE
•
Be sure to seal up the used supplies tightly in a bag so that toner powder does not spill out of the
cartridge.
•
Visit www.brother.com/original/index.html for instructions on how to return your used supplies to the
Brother collection and recycling program. If you choose not to return your used supply, discard the used
supply according to local regulations, keeping it separate from domestic waste. If you have questions,
contact your local waste disposal office.
•
We recommend placing used and new supplies on a piece of paper to prevent accidentally spilling or
scattering the material inside.
•
If you use paper that is not a direct equivalent for the recommended print media, the life of supplies and
machine parts may be reduced.
•
The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement
will vary depending on the print volume, percentage of coverage, types of media used, and powering
on/off the machine.
•
Frequency of replacing supplies except toner cartridges will vary depending on the print volume, types of
media used, and powering on/off the machine.
•
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
IMPORTANT
•
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Drum unit
Related Information
• Routine Maintenance
• Replace the Toner Cartridge
411
• Replace the Drum Unit
• Error and Maintenance Messages
• Supplies
412
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge
Replace the Toner Cartridge
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever, and then take the toner cartridge out of the drum unit as shown in the
illustration.
1
3
2
To avoid staining toner on your hands or clothes, DO NOT touch the shaded parts shown in the illustrations.
5. Unpack the new toner cartridge.
6. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.
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Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
7. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left
several times.
Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on
the drum unit. If it is not, printed pages may have a vertical stripe.
8. Install the toner cartridge and drum unit assembly back into the machine.
9. Close the front cover of the machine.
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•
After replacing a toner cartridge, DO NOT turn off the machine or open the front cover until the
machine's display returns to Ready Mode.
•
The toner cartridge that comes with your Brother machine is a Inbox toner cartridge.
•
It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
•
To ensure high quality printing, we recommend using only Brother Original toner cartridges. When you
want to buy toner cartridges, contact your Brother Dealer.
•
DO NOT unpack the new toner cartridge until you are ready to install it.
•
If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
•
Brother strongly recommends you DO NOT refill the toner cartridge provided with your machine. We
also strongly recommend you continue to use only Brother Original replacement toner cartridges. Use
or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the
machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply
to any problem that is caused by the use of third party toner and/or cartridges. To protect your
investment and obtain premium performance from the Brother machine, we strongly recommend the
use of Brother Original Supplies.
Related Information
• Replace Supplies
• Improve the Print Quality
415
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit
Replace the Drum Unit
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever, and then take the toner cartridge out of the drum unit as shown in the
illustration.
1
3
2
To avoid staining toner on your hands or clothes, DO NOT touch the shaded parts shown in the illustrations.
5. Unpack the new drum unit.
6. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.
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Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
7. Install the toner cartridge and drum unit assembly back into the machine.
8. Close the front cover of the machine.
NOTE
•
Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and
other materials in the paper path. In designing this product, Brother decided to use the number of
rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factoryestablished rotation limit corresponding to the rated page yield, the product’s LCD will advise you to
replace the drum. The product will continue to function; however, print quality may not be optimal.
•
If an unpacked drum unit is placed in direct sunlight (or room light for long periods of time), the unit may
be damaged.
•
There are many factors that determine the actual drum life, such as the temperature, humidity, type of
paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at
approximately 12,000 pages (based on 1 page per job [A4/Letter single-sided pages]. The number of
pages may be affected due to a variety of factors including but not limited to media type and media size.
Because we have no control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.
•
For best performance, use only Brother Original toner.
•
The machine should be used only in a clean, dust-free environment with adequate ventilation.
•
Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of
the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother
drum unit.
Related Information
• Replace Supplies
• Error and Maintenance Messages
• Improve the Print Quality
417
Home > Routine Maintenance > Clean the Machine
Clean the Machine
Clean the outside and inside of the machine regularly with a dry, lint-free cloth.
When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed
pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
WARNING
•
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or
ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a
dry, lint-free cloth.
IMPORTANT
•
DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
•
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Drum unit
Related Information
• Routine Maintenance
• Clean the Scanner
• Clean the Corona Wire
• Clean the Drum Unit Using Drum Dot Print
• Clean the Paper Pick-up Rollers
418
Home > Routine Maintenance > Clean the Machine > Clean the Scanner
Clean the Scanner
1. Press and hold
to turn the machine off.
2. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft
lint-free cloth moistened with water.
1
2
3
3. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth
moistened with water.
1
2
4. Close the document cover.
5. Press
to turn the machine on.
Related Information
• Clean the Machine
419
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire
Clean the Corona Wire
If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire.
1. Open the front cover.
2. Remove the toner cartridge and drum unit assembly from the machine.
3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left
several times.
Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on
the drum unit. If it is not, printed pages may have a vertical stripe.
4. Install the toner cartridge and drum unit assembly back into the machine.
5. Close the front cover of the machine.
Related Information
• Clean the Machine
• Error and Maintenance Messages
420
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Using Drum Dot Print
Clean the Drum Unit Using Drum Dot Print
If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material,
such as glue from a label, stuck on the drum surface.
1. Make sure the machine is in Ready mode.
2. Press a or b to display the [Print Reports] option, and then press OK.
3. Press a or b to select the [Drum Dot Print] option.
4. Press Start.
The machine prints the Drum Dot Check Sheet.
5. Press and hold
to turn the machine off.
6. Open the front cover.
7. Remove the toner cartridge and drum unit assembly from the machine.
8. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side.
9. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column
2 on the check sheet means that there is a mark in drum region “2”.
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10. Rotate the wheel at the end of the drum unit while pushing the shaded part, as shown in the illustration, to
find the mark or foreign material.
IMPORTANT
•
To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the
end.
11. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface
comes off.
NOTE
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
12. Install the toner cartridge and drum unit assembly back into the machine.
13. Close the front cover of the machine.
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14. Press
to turn the machine on.
Related Information
• Clean the Machine
• Improve the Print Quality
423
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers
Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly.
If you have paper feed problems, clean the pick-up rollers as follows:
1. Press and hold
to turn the machine off.
2. Pull the paper tray completely out of the machine.
3. If paper is loaded or something is stuck inside in the paper tray, remove it.
4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper
tray to remove dust.
5. Wipe the two pick-up rollers inside the machine to remove dust.
6. Reload the paper and put the paper tray firmly back in the machine.
7. Press
to turn the machine on.
Related Information
• Clean the Machine
• Printing Problems
424
Home > Routine Maintenance > Check the Remaining Part Life
Check the Remaining Part Life
1. Press Menu.
2. Press a or b to display the [Machine Info.] option, and then press OK.
3. Press a or b to display the [Parts Life] option, and then press OK.
4. Press a or b to select the [Toner] or [Drum] option, and then press OK.
The LCD displays the approximate remaining toner or drum life.
5. Press Stop/Exit.
Related Information
• Routine Maintenance
425
Home > Routine Maintenance > Pack and Ship Your Brother Machine
Pack and Ship Your Brother Machine
WARNING
•
When you move the machine, carry the machine as shown in the illustration.
•
If for any reason you must ship your machine, carefully repack the machine in the original packaging to
avoid any damage during transit. The machine should be adequately insured with the carrier.
1. Press and hold
to turn the machine off. Leave the machine off for at least 10 minutes to cool down.
2. Disconnect all the cables, and then unplug the power cord from the electrical socket.
Some models are equipped with a non-detachable AC power cord. If your cord is not detachable, fold it
loosely and rest it on top of the machine so it packs easily.
3. Put the machine into the bag it originally came in.
4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the
original packing material as shown. The illustrations may differ from the actual packing materials. The
materials vary depending on your model.
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5. Close the carton and tape it shut.
Related Information
• Routine Maintenance
427
Home > Machine Settings
Machine Settings
Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to
make your Brother machine a more efficient work tool.
• Change Machine Settings from the Control Panel
• Change Machine Settings from Your Computer
428
Home > Machine Settings > Change Machine Settings from the Control Panel
Change Machine Settings from the Control Panel
• In the Event of Power Failure (Memory Storage)
• General Settings
• Print Reports
• Settings and Features Tables
429
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power
Failure (Memory Storage)
In the Event of Power Failure (Memory Storage)
Your menu settings are stored permanently, and in the event of a power failure will not be lost.Temporary settings
(for example, Contrast, Overseas Mode) will be lost.
•
During a power failure, the machine will retain the date and time and programmed fax timer jobs (for
example: Delayed Fax) for approximately 60 hours. Other fax jobs in the machine's memory will not be lost.
•
(MFC-B7715DW)
During a power failure, the machine will retain the date and time for approximately two hours. The fax jobs in
the machine’s memory will be lost.
Related Information
• Change Machine Settings from the Control Panel
430
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings
General Settings
• Change the Default Mode
• Set the Mode Timer
• Adjust the Machine's Volume
• Change for Daylight Saving Time Automatically
• Set Sleep Mode Countdown
• About Deep Sleep Mode
• Set Auto Power Off Mode
• Set the Date and Time
• Set the Time Zone
• Set Your Station ID
• Set Tone or Pulse Dialling Mode
• Reduce Toner Consumption
• Prevent Dialling a Wrong Number (Dial Restriction)
• Reduce Printing Noise
• Change the Language on the LCD
431
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change
the Default Mode
Change the Default Mode
Related Models: MFC-B7715DW
When the machine is idle or you press Stop/Exit, the machine will return to the mode you set.
•
For MFC models, the machine has Fax, Scan and Copy modes. The default mode is Fax.
•
For DCP models, the machine has Scan and Copy modes. The default mode is Copy.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Default Mode] option, and then press OK.
4. Press a or b to display the [Fax], [Copy], or [Scan] option, and then press OK.
5. Press Stop/Exit.
Related Information
• General Settings
432
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the
Mode Timer
Set the Mode Timer
Related Models: MFC-B7715DW
The machine returns to the default mode after use of the machine in a mode other than the default mode. The
Mode Timer setting defines how much time the machine takes after the last operation to return to the default
mode. If you choose [Off], the machine will stay in the mode you used last.
•
For MFC models, the machine has three mode buttons on the control panel: FAX, SCAN and COPY.
•
For DCP models, the machine has Scan and Copy. Default is Copy mode and mode timer setting is one
minute.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Mode Timer] option, and then press OK.
4. Press a or b to display the [5Mins], [2Mins], [1Min], [30Secs], [0Sec], or [Off] option, and then
press OK.
5. Press Stop/Exit.
Related Information
• General Settings
433
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust
the Machine's Volume
Adjust the Machine's Volume
Related Models: MFC-B7715DW
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Volume] option, and then press OK.
4. Press a or b to select one of the following options:
Option
Description
Ring
Adjust the ring volume.
Beep
Adjust the volume when you press a button, make a mistake, or after you send or receive a fax.
Speaker Adjust the speaker volume.
5. Press OK.
6. Press a or b to display the [High], [Med], [Low], or [Off] option, and then press OK.
7. Press Stop/Exit.
Related Information
• General Settings
434
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change
for Daylight Saving Time Automatically
Change for Daylight Saving Time Automatically
You can program the machine to change automatically for Daylight Saving Time.
It will reset itself forward one hour in the spring, and backward one hour in the autumn. Make sure you have set
the correct date and time in the Date & Time setting.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Date&Time] option, and then press OK.
4. Press a or b to display the [Auto Daylight] option, and then press OK.
5. Press a or b to display the [On] or [Off] option, and then press OK.
6. Press Stop/Exit.
Related Information
• General Settings
435
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Sleep Mode Countdown
Set Sleep Mode Countdown
The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep
Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or
a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.
•
You can choose how long the machine must be idle before it goes into Sleep Mode.
•
The timer will restart if any operation is carried out on the machine, such as receiving a print job.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Ecology] option, and then press OK.
4. Press a or b to display the [Sleep Time] option, and then press OK.
5. Using the dial pad, enter the length of time the machine (maximum 50 minutes) is idle before entering Sleep
Mode, and then press OK.
6. Press Stop/Exit.
Related Information
• General Settings
436
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About
Deep Sleep Mode
About Deep Sleep Mode
If the machine is in Sleep mode and does not receive any jobs for certain length of time, the machine will
automatically enter Deep Sleep mode. The length of time is based on your specific model and settings.
Deep Sleep mode uses less power than Sleep mode.
Applicable Models
Machine's Control Panel in Deep
Sleep Mode
DCP-B7520DW/MFC-B7715DW The LCD displays Deep Sleep.
Conditions That Will Wake the
Machine
•
The machine receives a job.
•
Someone presses a button on the
control panel.
Related Information
• General Settings
437
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Auto Power Off Mode
Set Auto Power Off Mode
If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine
will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is
connected to a network.
•
To start printing, press
on the control panel and then send a print job.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Ecology] option, and then press OK.
4. Press a or b to display the [Auto Power Off] option, and then press OK.
5. Press a or b to display the [8hours], [4hours], [2hours], [1hour], or [Off] option, and then press
OK.
6. Press Stop/Exit.
Related Information
• General Settings
438
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the
Date and Time
Set the Date and Time
Related Models: MFC-B7715DW
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Date&Time] option, and then press OK.
4. Press a or b to display the [Date&Time] option, and then press OK.
5. Enter the last two digits of the year using the dial pad, and then press OK.
6. Enter the two digits for the month using the dial pad, and then press OK.
7. Enter the two digits for the day using the dial pad, and then press OK.
8. Press a or b to display the [12h Clock] or [24h Clock] option, and then press OK.
9. Do one of the following:
•
If you selected [12h Clock] as the format in the [Date&Time] setting, enter the time (in 12-hour
format) using the dial pad.
Press OK.
•
Press a or b to display the [AM] or [PM] option, and then press OK.
If you selected [24h Clock] as the format in the [Date&Time] setting, enter the time (in 24-hour
format) using the dial pad.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
10. Press Stop/Exit.
Related Information
• General Settings
439
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the
Time Zone
Set the Time Zone
Set the time zone for your location on the machine.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Date&Time] option, and then press OK.
4. Press a or b to display the [Time Zone] option, and then press OK.
5. Press a or b to choose the time zone. Press OK.
6. Press Stop/Exit.
Related Information
• General Settings
440
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Your Station ID
Set Your Station ID
Related Models: MFC-B7715DW
Set the machine to print your Station ID and the fax's date and time at the top of each fax you send.
1. Press
(FAX).
2. Press Menu.
3. Press a or b to display the [Initial Setup] option, and then press OK.
4. Press a or b to display the [Station ID] option, and then press OK.
5. Enter your fax number (up to 20 digits) using the dial pad, and then press OK.
6. Enter your telephone number (up to 20 digits) using the dial pad, and then press OK.
If your telephone number and fax number are the same, enter the same number again.
7. Use the dial pad to enter your name (up to 20 characters), and then press OK.
•
To enter text on your machine, see Related Information: How to Enter Text on Your Brother Machine.
8. Press Stop/Exit.
Related Information
• General Settings
• How to Enter Text on Your Brother Machine
• Transfer Faxes to Another Fax Machine
• Transfer the Fax Journal Report to Another Fax Machine
441
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Tone or Pulse Dialling Mode
Set Tone or Pulse Dialling Mode
Related Models: MFC-B7715DW
Your Brother machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must
change the dialling mode.
This feature is not available in some countries.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press aor bto display the [Tone/Pulse] option, and then press OK.
4. Press a or b to display the [Tone] or [Pulse] option, and then press OK.
5. Press Stop/Exit.
Related Information
• General Settings
442
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce
Toner Consumption
Reduce Toner Consumption
Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your
documents appears lighter.
We DO NOT recommend using the Toner Save feature for printing photo or greyscale images.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Ecology] option, and then press OK.
4. Press a or b to display the [Toner Save] option, and then press OK.
5. Press a or b to display the [On] or [Off] option, and then press OK.
6. Press Stop/Exit.
Related Information
• General Settings
• Improve the Print Quality
443
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent
Dialling a Wrong Number (Dial Restriction)
Prevent Dialling a Wrong Number (Dial Restriction)
Related Models: MFC-B7715DW
This feature prevents users from sending a fax or call to the wrong number by mistake. You can set the machine
to restrict dialling when you use the dial pad, Address Book and Shortcuts.
1. Press Menu.
2. Press a or b to display the [Fax] option, and then press OK.
3. Press a or b to display the [Dial Restrict.] option, and then press OK.
4. Press a or b to display your preferred option, and then press OK.
•
[Dial Pad]
•
[One Touch Dial]
•
[Speed Dial]
5. Press a or b to select one of the following options, and then press OK.
Option
Description
Enter #
Twice
The machine will prompt you to re-enter the number, and then if you re-enter the same
number correctly, the machine will start dialling. If you re-enter the wrong number, the LCD
will display an error message.
On
The machine will restrict all fax sending and outbound calls for that dialling method.
Off
The machine does not restrict the dialling method.
•
The [Enter # Twice] setting will not work if you use an external phone before entering the number.
You will not be asked to re-enter the number.
•
If you choose [On] or [Enter # Twice], you cannot use the Broadcasting feature.
6. Press Stop/Exit.
Related Information
• General Settings
444
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce
Printing Noise
Reduce Printing Noise
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower. The factory setting is off.
1. Press Menu.
2. Press a or b to display the [General Setup] option, and then press OK.
3. Press a or b to display the [Ecology] option, and then press OK.
4. Press a or b to display the [Quiet Mode] option, and then press OK.
5. Press a or b to display the [On] or [Off] option, and then press OK.
6. Press Stop/Exit.
Related Information
• General Settings
445
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change
the Language on the LCD
Change the Language on the LCD
Change the LCD language if needed.
This feature is not available in some countries.
1. Press Menu.
2. Press a or b to display the [Initial Setup] option, and then press OK.
3. Press a or b to display the [Local Language] option, and then press OK.
4. Press a or b to display your language, and then press OK.
5. Press Stop/Exit.
Related Information
• General Settings
446
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports
Print Reports
• Reports
• Print a Report
447
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports
Reports
The following reports are available:
XMIT Verify (MFC models)
The XMIT Verify report prints a Transmission Verification Report of your last transmission.
Address Book (MFC models)
The Address Book report prints an alphabetical list of names and numbers stored in the Address Book
memory.
Fax Journal (MFC models)
The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes. (TX means
Transmit, RX means Receive)
User Settings
The User Settings report prints a list of your current settings.
Printer Settings
The Printer Settings report prints a list of your current printer settings.
Network Configuration (Models with network functionality)
The Network Configuration report prints a list of your current network settings.
Print File List
The Print File List prints a list of the fonts and print macros stored in the machine.
Drum Dot Print
The Drum Dot Print prints the drum dot sheet, which helps when it is time to clean the drum unit.
WLAN Report (Models with wireless network functionality)
The WLAN Report prints the wireless LAN connectivity diagnosis.
Caller ID history (MFC models)
The Caller ID history report prints a list of the available Caller ID information for the last 30 received faxes and
telephone calls.
2-Line LCD models
To print the Caller ID list, use the Print Report option in the caller ID setting menu.
Related Information
• Print Reports
448
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a
Report
Print a Report
1. Press Menu.
2. Press a or b to display the [Print Reports] option, and then press OK.
3. Press a or b to display the report you want to print, and then press OK.
4. Do one of the following:
•
If you choose [XMIT Verify], do one of the following:
-
To view the Transmission Verification Report, press a or b to display the [View on LCD], and then
press OK.
-
To print the Transmission Verification Report, press a or b to display the [Print Report], and then
press OK.
Press Start.
•
If you choose other reports, Press Start.
5. Press Stop/Exit.
Related Information
• Print Reports
449
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features
Tables
Settings and Features Tables
The Settings tables will help you understand the menu selections and options that are found in the machine’s
programs.
• Settings Tables (2 Line LCD MFC models)
• Settings Tables (2 Line LCD DCP models)
450
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features
Tables > Settings Tables (2 Line LCD MFC models)
Settings Tables (2 Line LCD MFC models)
Related Models: MFC-B7715DW
[General Setup]
Level 1
Level 2
Level 3 Descriptions
Default Mode -
-
Select the default mode.
-
-
Set the idle time before the machine returns to the default mode.
-
Set the type of paper in the paper tray.
-
Set the size of paper in the paper tray.
Check Size
-
Select whether to display a message telling you to check that the size
and type of the paper in the machine and the machine's Paper Size
and Paper Type settings match.
Ring
-
Adjust the ring volume.
-
Adjust the beeper volume.
-
Adjust the speaker volume.
-
Turn the following machine settings on at the same time.
Mode Timer
Tray Setting Paper Type
Paper Size
Volume
Ecology
Beep
Speaker
Eco Mode
•
•
Toner Save
Sleep Time
Quiet Mode
Security
TX Lock
Setting Lock
Sleep Time:0Min
-
Increase the page yield of the toner cartridge.
-
Set the number of minutes before the machine enters Sleep mode.
-
Decrease printing noise.
Auto Power Off LCD Contrast -
2-sided Print:Long Edge (Available only for certain models)
Set the number of hours that the machine will remain in Deep Sleep
mode before going into Power Off mode.
-
Adjust the LCD contrast.
-
Prohibit most operations except receiving faxes.
-
Restrict unauthorised users from changing the machine’s settings.
[Fax]
Level 1
Level 2
Level 3 Descriptions
Setup Receive
Receive Mode
-
Select the receive mode that best suits your needs.
Ring Delay
-
Set the number of rings before the machine answers in Fax or
Fax/Tel mode.
F/T Ring Time
-
Set the length of the pseudo/double-ring time in Fax/Tel mode.
Fax Detect
-
Receive fax messages automatically when you answer a call
and hear fax tones.
Remote Codes
-
Answer calls at an extension or external telephone and use
codes to turn the Remote Codes on or off. You can personalise
the codes.
Auto Reduction
-
Reduce the size of incoming faxes.
-
Print the received time and date on the top of received faxes.
-
Print received faxes on both sides of the paper.
-
Change the lightness or darkness of faxes you send.
-
Set the default resolution for outgoing faxes.
Fax Rx Stamp
Setup Send
2-sided
Fax Resolution
Contrast
451
Level 1
Level 2
Level 3 Descriptions
Setup Send
Glass ScanSize
-
Adjust the scan area of the scanner glass to the size of the
document.
Real Time TX
-
Send a fax without using the memory.
Set up your own comments for the fax cover page.
Overseas Mode
Note
-
If you are having difficulty sending faxes overseas, set this to
On.
Auto Redial
-
Set the machine to redial the last fax number after five
minutes, if the fax did not go through because the line was
busy.
Destination
-
Set the machine to display the destination information on the
LCD during fax dialling.
Register
-
Register specific fax numbers to the blocked list to avoid
receiving faxes from the numbers.
Delete
-
Delete the number from the blocked list.
-
You can print a list of registered fax numbers in the blocked
list.
-
Select the initial setup for the Transmission Verification Report.
-
Set the interval for automatic printing of the Fax Journal.
Coverpage
Anti-Junk Fax
Print Report
Report Setting XMIT Verify
Journal Period
If you select an option other than Off and Every 50 Faxes, you
can set the time for the option.
If you select Every 7 Days, you can set the day of the week.
Memory Receive Forward/Store
-
Set the machine to forward fax messages or to store incoming
faxes in the memory (so you can retrieve them while you are
away from your machine).
-
Set the machine to send faxes to your PC.
-
Set your own code for Remote Retrieval.
-
Print received faxes stored in the machine's memory.
-
Set the machine to restrict dialling when using the dial pad.
-
Set the machine to restrict the dialling of One Touch numbers.
-
Set the machine to restrict the dialling of Speed Dial numbers.
Remaining Jobs -
-
Check which scheduled jobs are in the machine's memory and
cancel selected jobs.
Miscellaneous
-
Use with BT Call Sign.
-
Enable or disable to see the number (or name) of the party
calling you.
PC Fax Receive
Remote Access
Print Document
Dial Restrict. Dial Pad
One Touch Dial
Speed Dial
BT Call Sign
Caller ID
(Available only for
some countries.)
[Copy]
Level 1
Level 2
Descriptions
Density
-
Adjust the density.
-
Choose the Copy resolution for your type of document.
Quality
Contrast ID Copy
Density
Quality
Contrast
Adjust the contrast for copies.
Adjust the density.
Choose the Copy resolution for your type of document.
Adjust the contrast for copies.
2in1/1in1 Make 2 in 1 ID copies.
452
[Printer]
For Printer Emulation Supported models
Level 1
Level 2
Level 3
Descriptions
Emulation
-
-
Set the printer emulation mode.
Font List
HP LaserJet Print a list of the machine’s internal fonts.
Print Options
BR-Script 3
Test Print -
Print a test page.
-
-
Turn 2-sided printing off or on and select flip on long edge
or short edge.
Auto Continue
-
-
Select this setting if you want the machine to clear paper
size errors, and to use the paper in the tray.
Tray Command
-
-
Select this setting if a tray mismatch appears when you use
the HP drivers.
Reset Printer
-
-
Restore the printer settings to the factory settings.
2-sided
(For automatic 2-sided
printing models)
For the Other models
Level 1
Descriptions
Test Print
Print a test page.
2-sided
Turn 2-sided printing off or on and select flip on long edge or short edge.
Auto Continue
Select this setting if you want the machine to clear paper size errors, and to use
the paper in the tray.
Reset Printer
Restore the printer settings to the factory settings.
(For automatic 2-sided printing
models)
[Network]
For wired and wireless network models
Level 1
Level 2
Level 3
Descriptions
Wired LAN
TCP/IP
Boot Method Select the Boot method that best suits your needs.
IP Address
Enter the IP address.
Gateway
Enter the Gateway address.
Subnet Mask Enter the Subnet mask.
Node Name
Enter the Node name.
(Up to 32 characters)
WINS Config Select the WINS configuration mode.
WINS Server Specify the IP address of the primary or secondary WINS
server.
Ethernet
Wired Status
DNS Server
Specify the IP address of the primary or secondary DNS
server.
APIPA
Set the machine to allocate the IP address from the link-local
address range automatically.
IPv6
Turn the IPv6 protocol on or off. For more detailed
information, go to your model's FAQs & Troubleshooting
page on the Brother Solutions Center at support.brother.com.
-
Select the Ethernet link mode.
-
View the current wired status.
453
Level 1
Level 2
Level 3
Descriptions
Wired LAN
MAC Address
-
View the machine's MAC address.
WLAN
Set to Default Wired Enable
TCP/IP
-
Restore the wired network settings to the factory settings.
Turn the Wired LAN interface on or off manually.
Boot Method Select the Boot method that best suits your needs.
IP Address
Enter the IP address.
Gateway
Enter the Gateway address.
Subnet Mask Enter the Subnet mask.
Node Name
Enter the Node name.
(Up to 32 characters)
WINS Config Select the WINS configuration mode.
WINS Server Specify the IP address of the primary or secondary WINS
server.
Setup Wizard
DNS Server
Specify the IP address of the primary or secondary DNS
server.
APIPA
Set the machine to allocate the IP address from the link-local
address range automatically.
IPv6
Turn the IPv6 protocol on or off. For more detailed
information, go to your model's FAQs & Troubleshooting
page on the Brother Solutions Center at support.brother.com.
-
Configure your wireless network settings manually.
WLAN Assistant -
Configure your wireless network settings using the Brother
installation disc.
WPS
Configure your wireless network settings using the onebutton push method.
-
WPS w/PIN Code -
Configure your wireless network settings using WPS with a
PIN.
WLAN Status
View the current wireless network status.
Status
Signal
Channel
Speed
SSID
MAC Address
Wi-Fi Direct
View the current wireless network channel.
View the current wireless network speed.
View the current SSID.
Comm. Mode
View the current Communication mode.
-
View the machine's MAC address.
Set to Default WLAN Enable
View the current wireless network signal strength.
Restore the wireless network settings to the factory settings.
-
Turn the WLAN on or off manually.
Push Button
-
Configure your Wi-Fi Direct network settings using the onebutton push method.
PIN Code
-
Configure your Wi-Fi Direct network settings using WPS with
a PIN code.
Manual
-
Configure your Wi-Fi Direct network settings manually.
-
Set your machine as the Group Owner.
Group Owner
Device Info.
Device Name View your machine's device name.
SSID
View the Group Owner's SSID.
IP Address
View your machine's current IP Address.
When the machine is not connected, the LCD displays Not
Connected.
454
Level 1
Level 2
Level 3
Descriptions
Wi-Fi Direct
Status Info.
Status
View the current Wi-Fi Direct network status.
I/F Enable
Network Reset -
Signal
View the current Wi-Fi Direct network signal strength.
Channel
View the current Wi-Fi Direct network channel.
When your machine acts as Group Owner, the LCD always
indicates a strong signal.
Speed
View the current Wi-Fi Direct network speed.
-
Turn the Wi-Fi Direct connection on or off.
-
Restore all network settings back to the factory settings.
[Print Reports]
Level 1
Level 2
Descriptions
XMIT Verify
View on LCD
Display a Transmission Verification Report of your last
transmission.
Print Report Print a Transmission Verification Report of your last transmission.
Address Book
Fax Journal
Numeric
Print a list of names and numbers stored in the Address Book, in
numerical order.
Alphabetic
Print a list of names and numbers stored in the Address Book, in
alphabetical order.
-
Print a list of information about your last 200 incoming and outgoing
faxes.
(TX means Transmit. RX means Receive.)
User Settings
-
Print a list of your settings.
-
Print a list of your Printer settings.
-
Print a list of your Network settings.
PrintFileList
-
Print a list of data saved in the machine's memory.
Drum Dot Print
-
Print the Drum Dot Check Sheet.
-
Print the wireless LAN connection results.
-
Enable or disable to see the number (or name) of the party calling
you.
Print Settings
Network Config
(Available only for certain
models)
WLAN Report
Caller ID
[Machine Info.]
Level 1
Level 2 Descriptions
Serial No.
-
Check your machine's serial number.
-
Check your machine's firmware version.
Version
Page Counter Total
Check the total number of pages the machine has printed during its life.
Fax
Copy
Print
Parts Life
Other
Toner
Drum
View the approximate remaining toner life.
You can check the percentage of Drum life that remains available.
455
[Initial Setup]
Level 1
Level 2
Descriptions
Date&Time
Date&Time
Add the date and time on the screen and in the headings of the
faxes you send.
Auto Daylight
Set the machine to change automatically for Daylight Saving
Time.
Time Zone
Set your time zone.
-
Enter your name and fax number so it appears on each page
you fax.
-
Select the dialling mode.
-
Shorten the dial tone detect pause.
-
Select the telephone line type.
Compatibility
-
Adjust the equalisation for transmission difficulties.
Reset
Machine Reset
Station ID
Tone/Pulse
Dial Tone
Phone Line Set
VoIP service providers offer fax support using various standards.
If you regularly experience fax transmission errors, select Basic
(for VoIP).
Restore all the machine settings that you have changed.
Network Reset
Restore all network settings back to the factory settings.
Address & Fax
Erase all stored phone numbers and fax settings.
(For models with
network functionality)
All Settings
Local Language
(Available only for certain
models)
Restore all the machine's settings back to the factory settings.
Factory Reset
Restores all the machine's settings to the factory defaults.
Perform this operation when you dispose of your machine.
-
Change your LCD language.
Related Information
• Settings and Features Tables
456
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features
Tables > Settings Tables (2 Line LCD DCP models)
Settings Tables (2 Line LCD DCP models)
Related Models: DCP-B7520DW
[General Setup]
Level 1
Level 2
Level 3 Descriptions
Tray Setting Paper Type
-
Set the type of paper in the paper tray.
-
Set the size of paper in the paper tray.
Check Size
-
Select whether to display a message telling you to check that the size
and type of the paper in the machine and the machine's Paper Size and
Paper Type settings match.
Eco Mode
-
Turn the following machine settings on at the same time.
Paper Size
Ecology
•
•
Toner Save
Sleep Time
Quiet Mode
Auto Power
Off
LCD Contrast -
2-sided Print:Long Edge(Available only for certain models)
Sleep Time:0Min
-
Increase the page yield of the toner cartridge.
-
Set the number of minutes before the machine enters Sleep mode.
-
Decrease printing noise.
-
Set the number of hours that the machine will remain in Deep Sleep
mode before going into Power Off mode.
-
Adjust the LCD contrast.
[Copy]
Level 1
Level 2
Descriptions
Density
-
Adjust the density.
-
Choose the Copy resolution for your type of document.
Quality
Contrast ID Copy
Adjust the contrast for copies.
Density
Quality
Contrast
Adjust the density.
Choose the Copy resolution for your type of document.
Adjust the contrast for copies.
2in1/1in1 Make 2 in 1 ID copies.
[Printer]
For Printer Emulation Supported models
Level 1
Level 2
Level 3
Descriptions
Emulation
-
-
Set the printer emulation mode.
Print Options Font List
2-sided
Test Print
2-sided
Print
Single
Image
HP LaserJet Print a list of the machine’s internal fonts.
BR-Script 3
-
Print a test page.
-
Turn 2-sided printing off or on and select flip on long edge or
short edge.
For a print job where the last page is a 1-sided image, select the
1-sided Feed option to reduce printing time.
457
Level 1
Level 2
Level 3
Descriptions
Auto Continue -
-
Select this setting if you want the machine to clear paper size
errors, and to use the paper in the tray.
Tray Command
-
-
Select this setting if a tray mismatch appears when you use the
HP drivers.
Reset Printer -
-
Restore the printer settings to the factory settings.
For the Other models
Level 1
Descriptions
Test Print
Print a test page.
2-sided
Turn 2-sided printing off or on and select flip on long edge or short edge.
Auto Continue Select this setting if you want the machine to clear paper size errors, and to use the paper in the
tray.
Reset Printer Restore the printer settings to the factory settings.
[Network]
For wired and wireless network models
Level 1
Level 2
Level 3
Level 4
Descriptions
Wired LAN
TCP/IP
Boot
Method
-
Select the Boot method that best suits your needs.
IP Address Subnet
Mask
Gateway
Enter the IP address.
-
Enter the Subnet mask.
-
Enter the Gateway address.
Node Name
-
WINS
Config
-
Select the WINS configuration mode.
Primary
Specify the IP address of the primary WINS
server.
WINS
Server
Enter the Node name.
(Up to 32 characters)
Secondary Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS server.
APIPA
-
Set the machine to allocate the IP address from
the link-local address range automatically.
IPv6
-
Turn the IPv6 protocol on or off. For more detailed
information, go to your model's FAQs &
Troubleshooting page on the Brother Solutions
Center at support.brother.com.
-
-
Select the Ethernet link mode.
-
-
View the current wired status.
-
-
View the machine's MAC address.
Set to Default -
-
Restore the wired network settings to the factory
settings.
Wired Enable
-
-
Turn the Wired LAN interface on or off manually.
Boot
Method
-
Select the Boot method that best suits your needs.
Secondary Specify the IP address of the secondary DNS
server.
Ethernet
Wired Status
MAC Address
WLAN
TCP/IP
458
Level 1
Level 2
Level 3
WLAN
TCP/IP
IP Address Subnet
Mask
Level 4
Descriptions
Enter the IP address.
-
Enter the Subnet mask.
-
Enter the Gateway address.
Node Name
-
Enter the Node name.
WINS
Config
-
Select the WINS configuration mode.
Primary
Specify the IP address of the primary WINS
server.
Gateway
WINS
Server
(Up to 32 characters)
Secondary Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS server.
APIPA
-
Set the machine to allocate the IP address from
the link-local address range automatically.
IPv6
-
Turn the IPv6 protocol on or off. For more detailed
information, go to your model's FAQs &
Troubleshooting page on the Brother Solutions
Center at support.brother.com.
-
-
Configure your wireless network settings
manually.
WLAN Assistant -
-
Configure your wireless network settings using the
Brother installation disc.
WPS
-
-
Configure your wireless network settings using the
one-button push method.
WPS w/PIN Code -
-
Configure your wireless network settings using
WPS with a PIN.
WLAN Status
-
View the current wireless network status.
-
View the current wireless network signal strength.
-
View the current wireless network channel.
-
View the current wireless network speed.
-
View the current SSID.
Secondary Specify the IP address of the secondary DNS
server.
Setup Wizard
Status
Signal
Channel
Speed
SSID
Comm. Mode -
View the current Communication mode.
-
-
View the machine's MAC address.
Set to Default -
-
Restore the wireless network settings to the
factory settings.
WLAN Enable
-
-
Turn the WLAN on or off manually.
Push Button
-
-
Configure your Wi-Fi Direct network settings using
the one-button push method.
PIN Code
-
-
Configure your Wi-Fi Direct network settings using
WPS with a PIN code.
Manual
-
-
Configure your Wi-Fi Direct network settings
manually.
Group Owner
-
-
Set your machine as the Group Owner.
Device
Name
-
View your machine's device name.
MAC Address
Wi-Fi
Direct
Device Info.
459
Level 1
Level 2
Level 3
Level 4
Descriptions
Wi-Fi
Direct
Device Info.
SSID
-
View the Group Owner's SSID.
Status Info.
When the machine is not connected, the LCD
displays Not Connected.
IP Address -
Status
Signal
View your machine's current IP Address.
-
View the current Wi-Fi Direct network status.
-
View the current Wi-Fi Direct network signal
strength.
When your machine acts as Group Owner, the
LCD always indicates a strong signal.
Channel
Network
Reset
-
View the current Wi-Fi Direct network channel.
-
View the current Wi-Fi Direct network speed.
I/F Enable
Speed
-
-
Turn the Wi-Fi Direct connection on or off.
-
-
-
Restore all network settings back to the factory
settings.
[Print Reports]
Level 1
Level 2 Descriptions
User Settings
-
Print a list of your settings.
-
Print a list of your Printer settings.
Network Config
-
Print a list of your Network settings.
PrintFileList
-
Print a list of data saved in the machine's memory.
Drum Dot Print
-
Print the Drum Dot Check Sheet.
-
Print the wireless LAN connection results.
Print Settings
(For models with network function)
(Available only for certain models)
WLAN Report
(For models with wireless network function)
[Machine Info.]
Level 1
Level 2 Descriptions
Serial No.
-
Check your machine's serial number.
-
Check your machine's firmware version.
Version
Page Counter Total
Check the total number of pages the machine has printed during its life.
Copy
Print
Parts Life
Other
Toner
Drum
View the approximate remaining toner life.
You can check the percentage of Drum life that remains available.
[Initial Setup]
Level 1
Level 2
Descriptions
Reset
Machine Reset
Restore all the machine settings that you have changed.
Network Reset
Restore all network settings back to the factory settings.
(For models with network
functionality)
460
Level 1
Level 2
Descriptions
Reset
All Settings
Restore all the machine's settings back to the factory
settings.
Factory Reset
Restores all the machine's settings to the factory defaults.
Perform this operation when you dispose of your machine.
-
Change your LCD language.
Local Language
(Available only for
certain models)
Related Information
• Settings and Features Tables
461
Home > Machine Settings > Change Machine Settings from Your Computer
Change Machine Settings from Your Computer
• Change Machine Settings Using Web Based Management
• Change the Machine Settings Using Remote Setup
• Where Can I Find My Brother Machine's Network Settings?
• Network Management Software and Utilities
462
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management
Change Machine Settings Using Web Based Management
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
• What is Web Based Management?
• Access Web Based Management
• Set a Login Password for Web Based Management
• Set Up Your Machine's Address Book Using Web Based Management
• Network Management Software and Utilities
463
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > What is Web Based Management?
What is Web Based Management?
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your
machine's IP address into your web browser to access and change your print server settings.
•
•
We recommend Microsoft® Internet Explorer® 11/Edge for Windows® and Safari 9/10 for Mac. Make
sure that JavaScript and Cookies are always enabled in whichever browser you use.
•
You must use the TCP/IP protocol on your network and have a valid IP address programmed into the
print server and your computer.
The actual screen may differ from the screen shown above.
Related Information
• Change Machine Settings Using Web Based Management
464
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > Access Web Based Management
Access Web Based Management
•
We recommend using the HTTPS security protocol when configuring settings using Web Based
Management.
•
When you use HTTPS for Web Based Management configuration, your browser will display a warning
dialog box.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
You can now change the print server settings.
If you change the protocol settings, you must restart the machine after clicking Submit to activate the
configuration.
Related Information
• Change Machine Settings Using Web Based Management
• Print the Network Configuration Report
465
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > Set a Login Password for Web Based Management
Set a Login Password for Web Based Management
We recommend setting a login password to prevent unauthorised access to Web Based Management.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click Administrator.
5. Type the password you want to use in the Enter New Password field (8 to 32 characters).
6. Retype the password in the Confirm New Password field.
7. Click Submit.
In the future, every time you access Web Based Management, type the password in the Login field, and then
click
.
After configuring the settings, log off by clicking
.
If you have not previously set a login password, you can also set a password by clicking the Please
configure the password button on the machine's web page.
Related Information
• Change Machine Settings Using Web Based Management
466
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings
Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management
Set Up Your Machine's Address Book Using Web Based Management
•
We recommend using the HTTPS security protocol when configuring settings using Web Based
Management.
•
When you use HTTPS for Web Based Management configuration, your browser will display a warning
dialog box.
1. Start your web browser.
2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the
machine's IP address).
For example:
http://192.168.1.2
•
If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
-
For example:
http://SharedPrinter
If you enable a NetBIOS name, you can also use the node name.
-
For example:
http://brnxxxxxxxxxxxx
The NetBIOS name can be found in the Network Configuration Report.
•
For Mac, access Web Based Management by clicking the machine's icon on the Status Monitor
screen.
3. No password is required by default. Type a password if you have set one, and then click
.
4. Click the Address Book tab.
5. Add or update the Address Book information as needed.
6. Click Submit.
Related Information
• Change Machine Settings Using Web Based Management
• Remote Setup (Windows®)
• Remote Setup (Mac)
467
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup
Change the Machine Settings Using Remote Setup
The Remote Setup program lets you configure many of your Brother machine's settings from your computer.
When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and
displayed on your screen. If you change the settings on your computer, you can upload them directly to the
machine.
• Remote Setup (Windows®)
• Remote Setup (Mac)
468
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows®)
Remote Setup (Windows®)
• Set Up the Brother Machine from Your Computer (Windows®)
• Set Up the Brother Machine Using ControlCenter4 (Windows®)
• Set Up Your Machine's Address Book Using ControlCenter4 (Windows®)
• Set Up Your Machine's Address Book Using Web Based Management
469
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows®) > Set Up the Brother Machine from Your Computer
(Windows®)
Set Up the Brother Machine from Your Computer (Windows®)
Related Models: MFC-B7715DW
1. Do one of the following:
•
Windows® 7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Remote Setup.
•
Windows® 8 and Windows® 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click Tools in the left navigation bar, and then click Remote Setup.
The Remote Setup Program window appears.
When your machine is connected via a Network, type the password if required.
2. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
470
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
Print
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the
machine. Click Apply to upload the new data to the machine, and then click Print.
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, confirm that your data is correct, and then click OK.
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
3. Click OK.
•
If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the
firewall settings to allow communication through port numbers 137 and 161.
•
If you are using Windows® Firewall and you installed the Brother software and drivers from the installation
disc, the necessary firewall settings have already been set.
Related Information
• Remote Setup (Windows®)
471
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows®) > Set Up the Brother Machine Using ControlCenter4
(Windows®)
Set Up the Brother Machine Using ControlCenter4 (Windows®)
Related Models: MFC-B7715DW
1. Click the
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the Device Settings tab.
3. Click the Remote Setup button.
4. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
Print
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the
machine. Click Apply to upload the new data to the machine, and then click Print.
472
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, confirm that your data is correct, and then click OK.
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
5. Click OK.
•
If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the
firewall settings to allow communication through port numbers 137 and 161.
•
If you are using Windows® Firewall and you installed the Brother software and drivers from the installation
disc, the necessary firewall settings have already been set.
Related Information
• ControlCenter4 (Windows®)
• Remote Setup (Windows®)
473
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Windows®) > Set Up Your Machine's Address Book Using
ControlCenter4 (Windows®)
Set Up Your Machine's Address Book Using ControlCenter4
(Windows®)
Related Models: MFC-B7715DW
Use Remote Setup through CC4 to add or change Address Book numbers on your computer.
1. Click the
(ControlCenter4) icon in the task tray, and then click Open.
2. Click the Device Settings tab.
3. Click the Address Book button.
The Address Book opens in a Remote Setup window.
4. Add or update the Address Book information as needed.
5. Click OK.
Related Information
• Remote Setup (Windows®)
474
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Mac)
Remote Setup (Mac)
• Set Up the Brother Machine with a USB Cable Connection (Mac)
• Set Up Your Machine's Address Book with a USB Cable Connection (Mac)
• Set Up Your Machine's Address Book Using Web Based Management
475
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine with a USB Cable Connection
(Mac)
Set Up the Brother Machine with a USB Cable Connection (Mac)
Related Models: MFC-B7715DW
Use Remote Setup to set up your Brother machine with a USB cable connection.
To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at
support.brother.com and download Remote Setup from Utilities.
•
Remote Setup for Mac supports USB connections only.
1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon.
The Remote Setup Program screen appears.
2. Configure the settings as needed.
Export
Click to save the current configuration settings to a file.
Click Export to save your address book or all settings for your machine.
Import
Click to import a file and read its settings.
476
Print
Click to print the selected items on the machine. You cannot print the data until it is uploaded to the
machine. Click Apply to upload the new data to the machine, and then click Print.
OK
Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message
appears, enter the correct data again, and then click OK.
Cancel
Click to exit the Remote Setup Program without uploading data to the machine.
Apply
Click to upload data to the machine without exiting the Remote Setup Program.
3. When finished, click OK.
Related Information
• Remote Setup (Mac)
477
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings
Using Remote Setup > Remote Setup (Mac) > Set Up Your Machine's Address Book with a USB Cable
Connection (Mac)
Set Up Your Machine's Address Book with a USB Cable Connection
(Mac)
Related Models: MFC-B7715DW
Use Remote Setup to add or change Address Book numbers on your computer with a USB cable connection.
To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at
support.brother.com and download Remote Setup from Utilities.
•
Remote Setup for Mac supports USB connections only.
1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon.
The Remote Setup Program screen appears.
2. In the left menu, click Address Book in the Fax.
3. Add or update the Address Book information as needed.
4. When finished, click OK.
Related Information
• Remote Setup (Mac)
478
Home > Appendix
Appendix
• Specifications
• How to Enter Text on Your Brother Machine
• Supplies
• Information Regarding Recycled Paper
• Brother Numbers
479
Home > Appendix > Specifications
Specifications
General Specifications
Printer Type
•
Laser
Print Method
•
Electrophotographic Laser Printer
•
128 MB
LCD (Liquid Crystal Display)
•
16 characters x 2 lines
Power Source
•
220 to 240 V AC 50/60 Hz
Power Consumption Peak
•
Approximately 1104 W
(Average)
•
Approximately 475 W at 25 °C
•
Approximately 260 W at 25 °C
Copying 2
•
Approximately 485 W at 25 °C
Copying
•
Approximately 260 W at 25 °C
Ready 2
•
Approximately 42 W at 25 °C
Sleep 2
•
Approximately 6.2 W
Deep Sleep 2
•
Approximately 0.9 W
Power Off 2 3 4
•
Approximately 0.03 W
Memory Capacity
Standard
Printing 2
Printing
(Quiet Mode)
2
(Quiet Mode) 2
Dimensions
Unit: mm
(Typical outline view)
•
(DCP-B7520DW)
* : 410
(DCP-B7520DW)
** : 272
*** : 398.5
**
•
(MFC-B7715DW)
* : 410
** : 318.5
*
*** : 398.5
***
(MFC-B7715DW)
**
*
Weights (with supplies)
***
•
(DCP-B7520DW)
10.5 kg
•
(MFC-B7715DW)
12.0 kg
480
Noise Level
Sound Pressure Printing
•
(DCP-B7520DW)
LpAm = 49 dB (A)
Printing
•
LpAm = 44 dB (A)
Ready
•
LpAm = 30 dB (A)
Printing 5
•
Printing
•
LWAd = 6.11 B (A)
•
LWAd = Inaudible
Operating
•
10 to 32 °C
Storage
•
0 to 40 °C
Operating
•
20 to 80% (without condensation)
Storage
•
35 to 85% (without condensation)
•
(MFC-B7715DW)
(Quiet Mode)
Sound Power
(DCP-B7520DW)
LWAd = 6.59 B (A)
(Quiet Mode)
Ready 5
Temperature
Humidity
ADF (automatic document feeder)
(MFC-B7715DW)
Up to 50 sheets
For best results we recommend:
1
Measured diagonally
2
USB connections to computer
3
Measured according to IEC 62301 Edition 2.0.
•
Temperature: 20 to 30 °C
•
Humidity: 50 to 70%
•
Paper: 80 g/m2
4
Power consumption varies slightly depending on the usage environment.
5
Measured in accordance with the method described in RAL-UZ205.
Document Size Specification
Document Size ADF Width 1
•
105 to 215.9 mm
ADF Length 1
•
147.3 to 355.6 mm
Scanner Glass Width
•
Maximum 215.9 mm
Scanner Glass Length •
1
Maximum 300 mm
ADF models only
Print Media Specifications
Paper Input
Paper Tray
Paper Type
•
Plain Paper, Thin Paper, Recycled Paper, Thick
Paper
Paper Size
•
A4, Letter, A5, A5 (Long Edge), A6, Executive
Paper Weight
•
60 to 163 g/m2
Maximum Paper
Capacity
•
Up to 250 sheets of 80 g/m2 Plain Paper
Paper Type
•
Plain Paper, Thin Paper, Thick Paper, Thicker
Paper, Recycled Paper, Bond, Label,
Envelope, Env. Thin, Env.Thick
Paper Size
•
(Standard)
Manual Feed Slot
Width:
76.2 to 215.9 mm
•
Length:
481
Paper Input
Manual Feed Slot
127 to 355.6 mm
•
Envelope:
COM-10, DL, C5, Monarch
Paper Weight
•
60 to 230 g/m2
Maximum Paper
Capacity
•
One sheet at a time
•
Up to 120 Sheets (face down delivery to the
face down output paper tray) 2
•
One sheet (face up delivery to the face up
output tray)
Paper Type
•
Plain Paper, Thin Paper, Recycled Paper
Paper Size
•
A4
Paper Weight
•
60 to 105 g/m2
Paper Output 1 Face Down Output Tray
Face Up Output Tray
2-sided
Automatic 2-sided
Printing
1
For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the
possibility of smudging.
2
Calculated with 80 g/m2 in a temperate, non humid environment.
Fax Specifications
NOTE
This feature is available for MFC models.
Compatibility
•
ITU-T Super Group 3
Coding System
•
MH / MR / MMR / JBIG
Modem Speed
•
33,600 bps (with Automatic Fallback)
2-sided Print Receiving •
(MFC-B7715DW)
Yes
Scanning Width
•
Maximum 208 mm
Printing Width
•
Maximum 208 mm
Greyscale
•
8 bit / 256 levels
Resolution Horizontal •
Vertical
Address Book
203 dpi
•
Standard: 98 dpi
•
Fine: 196 dpi
•
Super fine: 392 dpi
•
Photo: 196 dpi
•
(MFC-B7715DW)
200 Locations
One Touch Dial
•
(MFC-B7715DW)
8 (4 x 2) locations
Groups
•
Up to 20
Broadcasting
•
(MFC-B7715DW)
258 Locations
Automatic Redial
•
3 times at 5 minutes intervals
Memory Transmission
•
(MFC-B7715DW)
Up to 400 pages 1
482
Out of Paper Reception •
(MFC-B7715DW)
Up to 400 pages 1
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code).
Copy Specification
Copy Width
•
Maximum 210 mm
Sort Copy
•
Yes
Stack Copy
•
Up to 99 pages
Enlarge/Reduce
•
25 to 400% (in increments of 1%)
Resolution
•
Maximum 600 x 600 dpi
First Copy Out Time 1 •
1
Less than 10 seconds at 23 °C / 230 V
From Ready Mode and standard tray
Scanner Specifications
Colour / Black
•
Yes / Yes
TWAIN Compliant
•
Yes
(Windows® 7 SP1 / Windows® 8 / Windows® 8.1 / Windows® 10)
(macOS v10.10.5, v10.11.x, v10.12.x)
WIA Compliant
•
AirPrint Compliant •
Yes
(Windows® 7 SP1 / Windows® 8 / Windows® 8.1 / Windows® 10)
Yes
(macOS v10.10.5, v10.11.x, v10.12.x)
Colour Depth
Grey Scale
Resolution 2
Scanning Width
•
30 bit colour Processing (Input)
•
24 bit colour Processing (Output)
•
10 bit colour Processing (Input)
•
8 bit colour Processing (Output)
•
Up to 19200 x 19200 dpi (interpolated)
•
Up to 1200 x 1200 dpi (from Scanner Glass)
•
Up to 600 x 600 dpi (from ADF) 1
•
Maximum 210 mm
1
ADF models only
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® 7, Windows® 8, Windows® 8.1 and Windows® 10 (resolution up to
19200 × 19200 dpi can be selected by using the scanner utility)
Printer Specifications
Automatic 2-sided Print
•
Yes
Emulation
•
PCL6, BR-Script3, PDF Version 1.7
Resolution
•
600 x 600 dpi, HQ1200 (2400 x 600) quality, 1200 x 1200 dpi
Print Speed 1 2 1-sided print •
2-sided Print •
Up to 34 pages/minute (A4 size)
Up to 36 pages/minute (Letter size)
Up to 16 pages/minute (Up to 8 sheets/minute) (A4 size)
Up to 17 pages/minute (Up to 8.5 sheets/minute) (Letter size)
First Print Time 3
•
Less than 8.5 seconds at 23 °C / 230 V
483
1
The print speed may change depending on the type of document you print.
2
Print speed may be slower when the machine is connected by wireless LAN.
3
From Ready mode and standard tray
Interface Specifications
USB 1 2
•
LAN
•
Hi-Speed USB 2.0
Use a USB 2.0 interface cable that is no more than 2.0 metres long.
(DCP-B7520DW/MFC-B7715DW)
10Base-T/100Base-TX 3
Wireless LAN •
IEEE 802.11b/g/n (Infrastructure Mode)
IEEE 802.11g/n (Wi-Fi Direct®)
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.
2
Third party USB ports are not supported.
3
Use a straight-through Category 5 (or greater) twisted-pair cable.
Supported Protocols and Security Features
Ethernet
10Base-T/100Base-TX
Wireless LAN
IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct)
Protocols (IPv4)
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR
responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server,
SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan)
Protocols (IPv6)
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP
Client, FTP Client and Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMPv6, Web
Services (Print/Scan)
Network Security (Wired)
SMTP-AUTH, SSL/TLS (SMTP, HTTP, IPP), SNMP v3
Network Security (Wireless)
SMTP-AUTH, SSL/TLS (SMTP, HTTP, IPP), SNMP v3
Wireless Network Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES)(Wi-Fi Direct supports WPA2-PSK (AES)
only)
Wireless Certification
Wi-Fi Certification Mark License (WPA™/WPA2™ - Personal), Wi-Fi Protected Setup (WPS) Identifier Mark
License, Wi-Fi CERTIFIED™ Wi-Fi Direct
Computer Requirements Specifications
Supported Operating Systems And Software Functions
Computer Platform &
Operating System Version
PC Interface
Parallel
(IEEE128
4)
USB 1
10BaseWireless
T/
802.11b/g
100Base- /n
TX
Processor For
Drivers
Hard Disk
Space to
Install
484
(Ethernet
)
N/A
Windows® Windows® 7
Operating SP1 / 8 / 8.1 2 3
System
Windows® 10
Home / 10 Pro /
10 Education / 10
Enterprise 2 3
Windows Server®
2008
32 bit (x86) 650 MB
or 64 bit
(x64)
processor
Printing
PC Fax
4
Scanning
N/A
Printing
1.2 GB
50 MB
N/A
80 MB
400 MB
64 bit (x64)
processor
Windows Server®
2008 R2
Windows Server®
2012
Windows Server®
2012 R2
Windows Server®
2016
macOS v10.10.5
Mac
Operating
macOS v10.11.x
System
macOS v10.12.x
Printing
PC-Fax
(Send) 4
Intel®
Processor
Scanning
1
Third party USB ports are not supported.
2
For WIA, 1200x1200 resolution. Brother Scanner Utility enables resolutions up to 19200 x 19200 dpi.
3
PaperPort™ 14SE supports Windows® 7, Windows® 8, Windows® 8.1 and Windows® 10.
4
PC-Fax supports black and white only.
For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at
support.brother.com.
All trademarks, brand and product names are the property of their respective companies.
Related Information
• Appendix
485
Home > Appendix > How to Enter Text on Your Brother Machine
How to Enter Text on Your Brother Machine
>> DCP-B7520DW
>> MFC-B7715DW
DCP-B7520DW
When text is required, enter characters on the machine. The characters that are available may differ depending
on the operation you perform.
•
Hold down or repeatedly press a or b to select a character from this list:
0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-./:;<=>?
@[]^_
•
Press OK when the character or symbol you want is displayed, and then enter the next character.
•
Press Clear to delete characters entered incorrectly.
MFC-B7715DW
When text is required, enter characters on the machine. The characters that are available may differ depending
on the operation you perform.
The buttons 0, # and * are used for special characters.
(For Cyrillic letters) The buttons # and * are used for special characters.
•
Press the appropriate dial pad button the number of times shown in this reference table to access the
character you want.
Press
button
One time
Two
times
Three
times
Four
times
Five
times
Six times
Seven
times
Eight
times
Nine
times
1
@
.
/
1
@
.
/
1
@
2
a
b
c
A
B
C
2
a
b
3
d
e
f
D
E
F
3
d
e
4
g
h
i
G
H
I
4
g
h
5
j
k
l
J
K
L
5
j
k
6
m
n
o
M
N
O
6
m
n
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
t
u
9
w
x
y
z
W
X
Y
Z
9
For options that do not allow lower case characters, use the following table:
Press button
One time
Two times
Three times
Four times
Five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
(For Cyrillic letters)
486
•
Press
button
One time
Two
times
Three
times
2
A
B
C
3
D
E
F
4
G
H
5
J
6
Four
times
Five
times
Eight
times
Nine
times
2
A
3
D
I
4
G
K
L
5
J
M
N
O
6
M
7
P
Q
R
8
T
U
V
9
W
X
Y
Six times
Seven
times
Ё
S
7
8
Z
9
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice
between characters.
•
Making corrections
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the incorrect
character, and then press Clear.
•
Repeating letters
To enter a letter on the same button as the previous letter, press c to move the cursor right before pressing
the button again.
•
Special symbols and characters
Press *, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to select
it. The symbols and characters that are available on dial pad buttons are shown in the table.
Press *
(space) ! " # $ % & ’ ( ) * + , - . / €
Press #
:;<=>?@[]^_\~‘|{}
Press 0 (Not available for Cyrillic letters)
Ä Ë Ö Ü À Ç È É0
Related Information
• Appendix
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Set Your Station ID
487
Home > Appendix > Supplies
Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will appear on your
machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit
www.brother.com/original/index.html or contact your local Brother dealer.
•
The Supply Model Name will vary depending on your country and region.
Toner Cartridge
Supply Model Name
Approximate Life (Page Yield)
Applicable Models
TN-B023
Approximately 2,000 pages 1 2
DCP-B7520DW/MFC-B7715DW
1
Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
A4/Letter single-sided pages
The average inbox toner life is estimated at approximately 2,000 pages based on 1 page per job [A4 or Letter size
single-sided pages].
Drum Unit
Supply Model Name Approximate Life (Page Yield) Applicable Models
DR-B023
1
Approximately 12,000 pages 1
DCP-B7520DW/MFC-B7715DW
Approximately 12,000 pages based on 1 page per job [A4/Letter single-sided pages]. The number of pages may be affected due to a
variety of factors including but not limited to media type and media size.
Related Information
• Appendix
• Replace Supplies
488
Home > Appendix > Information Regarding Recycled Paper
Information Regarding Recycled Paper
•
Recycled paper is of the same quality as paper made from original forest sources. Standards governing
modern recycled paper ensure that it meets the highest quality requirements for different printing processes.
The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the
EN 12281:2002 standard.
•
Purchasing recycled paper saves natural resources and promotes the circular economy. Paper is made using
cellulose fibres from wood. Collecting and recycling paper extends the life of fibres over multiple life cycles,
making the best use of the resources.
•
The recycled paper production process is shorter. The fibres have already been processed, so less water and
energy, and fewer chemicals are used.
•
Paper recycling has the benefit of saving carbon by diverting paper products from alternative disposal routes
such as landfill and incineration. Landfill waste emits methane gas, which has a powerful greenhouse effect.
Related Information
• Appendix
489
Home > Appendix > Brother Numbers
Brother Numbers
IMPORTANT
For technical help, you must contact Brother customer service or your local Brother Dealer.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software
and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product.
Check here for Brother driver updates, too.
support.brother.com
Customer Service
Visit www.brother.com for contact information on your local Brother office.
Service Centre locations
For service centres in Europe, contact your local Brother Office. Contact information for European offices can be
found at www.brother.com and selecting your country.
Internet Addresses
Brother Global Web Site: www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and
Utilities:
support.brother.com
Related Information
• Appendix
490
Visit us on the World Wide Web
www.brother.com
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