PRODUCT SPEC SHEET
MK4000 Micro Kiosk
FEATURES
Choice of advanced
laser scanning or
imaging technology
MK4000 Micro Kiosk
Interactive full service multimedia kiosk
All the features you need to provide the ultimate in differentiated self-service
In today’s fast paced world, everyone expects instant service — and with the MK4000 Micro Kiosk ™ from Zebra, you
can deliver. The MK4000 enables the deployment of intuitive on-demand rich multimedia applications that provides
your customers with instant and constant access to information — when and where they need it — eliminating wait
times that can result in a lost sale as well as customer attrition. A cost-effective connection to back-end systems and
websites, a large 12.1 inch high-resolution SVGA touchscreen, a high speed processor and robust memory
architecture enable the delivery of a wide range of information and services that will take self-service to a new level.
Regardless of what type of bar code symbologies are in use in your business, Zebra’s world-reknowned bar code
scanning technology delivers the aggressive performance needed for fast and easy first-time capture of 1-D or 2-D bar
codes. Three USB ports allow you to customize the MK4000 to best serve the needs of your customers — and your
business. A full size keyboard can simplify data entry for complex applications — for example, allowing customers to
easily enter a question, a shipping address or key words for a search. An optional printer can enable on-the-spot
printing of a wide variety of documents. And with a magnetic stripe reader (MSR), customers can swipe loyalty cards,
employees can scan identity badges and more.
Limitless possibilities in a multitude of industries
The sophisticated yet flexible MK4000 is designed to boost service levels in many different industries. In retail,
customers can look up loyalty card points, check a gift card balance, locate merchandise in the store, check pricing
and inventory, view related items, access product information, listen to a CD or watch a DVD clip, place an order and
even watch ‘how-to’ videos. In transportation, airlines can enable passengers to print ticket receipts with a PDF bar
code at home, which can be scanned at the MK4000 in the airport to check in — reducing long wait lines and staffing
requirements at gates. In a hotel lobby, the MK4000 can provide a multitude of services, from check-in and check-out
to requests for room service, turndown service or additional towels. Entertainment venues, theaters, theme parks and
sports arenas can eliminate long lines at ticket offices by enabling patrons to purchase tickets online, print a receipt
with a bar code and scan that bar code on the MK4000 to gain admittance. In healthcare, a physician’s office, hospital
or laboratory can allow patients to check in for appointments and tests, while an emergency room can use the
MK4000 for patient room management. Finally, when your customers are not utilizing the MK4000, it can help promote
your business. You can run videos or display ads to promote sales, new products, upcoming events and even provide
value-add information — for example, an airline could offer a selection of videos with informative travel information
and tourist attractions for popular destinations.
Doubles as a workforce management portal to double your value
Not only does the MK4000 enable the ultimate in self-service for your customers, it also allows enterprises to better
manage and empower the workforce. Employees can view training videos as well as presentations on new products
or weekly specials, providing an easy and low-cost way to deliver up-to-the-minute training. They can also access the
same customer-facing features and functionality, providing on-demand access to the intelligence required to assist
customers who may not feel comfortable utilizing the kiosk — and help close more sales. With just the press of a few
virtual buttons, even new employees can answer questions and serve customers as swiftly as your most seasoned
workers, increasing customer service consistency regardless of length of employment. Last, task and schedule
Easy scanning of all the bar
codes you need to capture
today — and tomorrow
Zebra advanced imaging
technology
Aggressive performance
on 1-D, 2-D and PDF bar
codes; patented
illumination system
enables omni- directional
scanning, increasing
productivity by eliminating
the need to align bar code
and scanner
Zebra signature laser
scanning technology
Delivers aggressive
performance and accurate
capture of all 1-D bar
codes — even damaged
and poor quality; patented
Liquid Polymer scan
element is frictionless for
superior durability and
reliability
Comprehensive
networking options:
IEEE 802.11a/b/g
and Ethernet
support
Provides the flexibility to
easily connect to your
wireless or wired LAN
Three USB ports
Expandable — provides
simultaneous support for
up to three third-party USB
peripherals, including
printers, magnetic stripe
readers, keyboards and
more
Slim 2.43 in./6.17 cm
profile
management is simplified. Supervisors can monitor real-time work schedules and schedule change requests as well
as access employee contact information. Alternatively, employees can view and print work schedules, request
schedule changes and punch in and out for shifts and breaks on any MK4000, eliminating wasted time spent walking
back and forth to a single centralized time clock
Easy to deploy virtually
anywhere in the store
without sacrificing crucial
sales floor square footage
A true end-to-end solution for deployment simplicity — and success
Compliant with
VESA standard
mounting
Zebra can provide virtually everything you need to deploy a wireless self-service kiosk solution in your environment. In
addition to the MK4000, Zebra offers a complete portfolio of award-winning wireless LAN (WLAN) infrastructure,
management software and support services. Compatibility with Zebra’s Mobility Services Platform (MSP) substantially
reduces one of the largest costs associated with any mobility solution — day-to-day management. MSP enables
centralized and remote staging,provisioning and day-to-day monitoring of all your MK4000 Micro Kiosks, regardless of
whether they are in one building or in multiple locations across the country — or around the world. Our WLAN portfolio
offers a robust wireless connection, regardless of the size of your facilities or physical challenges in your environment
— such as the presence of metal as well as fixtures and other equipment that can create RF blind spots. And when
you choose one of Zebra’s Service from the Start programs, you’ll enjoy multiple years of repair coverage with
protection that begins from the date of purchase.
A truly exceptional return on investment (ROI)
You can put the MK4000 to work every minute of every workday — when the device is not supporting customers or
employees, it can be used to deliver advertising and other targeted promotional initiatives. As a result, this single
device can help you achieve many business objectives by improving customer service, satisfaction and retention;
employee productivity and proficiency; and the results of your promotional campaigns — big benefits that provide an
extremely rapid ROI. In addition, you can count on the future-proof MK4000 to meet the needs of your customers and
your business today and tomorrow — the ability to add multiple peripherals combines with a Micro SD slot, providing
the additional memory space to support new features and functionality as needed.
Easy and cost-effective deployment
A number of features allow enterprises to quickly, easily and cost-effectively deploy the MK4000 wherever it will best
serve customers, dramatically
For more information on how you can take self-service to the next level
with the MK4000, please visit www.zebra.com/mk4000 or access our
global contact directory at www.zebra.com/contact
Support for standard
VESA brackets enables
easy mounting of the
MK4000 on shelves, walls,
tables, end caps and more
12.1 in. color SVGA
LCD touch screen
Enables display of rich
graphics- and
multimedia-intensive
applications
Microsoft® Windows
®
CE
Standard operating system
reduces application
development time
XScale™ 624 MHz
processor; 128MB
SDRAM / 64 MB
Flash and up to 8
GB Flash via an
accessible Micro SD
slot
High performance
architecture provides
users with a superior
experience — even for the
most demanding
applications
Zebra MK4000 Specifications
PHYSICAL CHARACTERISTICS
USER ENVIRONMENT
Dimensions:
Operating
Weight:
Display:
11.83 in. H x 12.43 in. W x 2.43 in.
D
30.00 cm H x 31.57 cm W x 6.17
cm D
4.4 lbs./1.99 kg
Size: 12.1 in./30.74 cm diagonal
LCD
touchscreen
Resolution: 800 x 600 pixels (
SVGA)
Resistive Touch Screen: standard
Power:
DC power: 24v
Expansion
Capabilities:
Micro SD card slot (user
accessible); USB host
Data Ports:
3 Mini USB - 1.1 (2.0 Compliant)
client/host; Ethernet RJ-45
Audio:
32F° to 104°F/0° to 40°C
Temperature:
Storage
Temperature:
-40°F to 158°F/-40°C to 70°C
Humidity:
5% to 85% (non-condensing)
Ambient Lighting
Tolerant to typical artificial indoor
and natural outdoor (direct sunlight
) lighting
conditions. Fluorescent,
Incandescent, Mercury Vapor,
Sodium Vapor, LED1: 450 Ft
Candles (4,844 Lux) Sunlight:
8000 Ft Candles (86,111 Lux)
Tolerance:
SOFTWARE
Available
Applications:
Rapid Deployment Client; Zebra
Integrated support
for: Internet Explorer
6.0; Symbol Pocket
Browser; Visual
Studio .Net 2005;
EMDK for C, .NET
and Java
Enables rapid and
cost-effective development
of sophisticated yet
easy-to-use menu driven
applications
Compatible with
Zebra's Mobility
Services Platform (
MSP)
Ability to remotely stage,
provision, monitor and
troubleshoot devices
dramatically simplifies and
reduces the costs
associated with
Audio:
Two integrated stereo speakers;
microphone
Scanner:
Scan engine options:
Laser version for capture of 1-D
codes
Imager version for capture of 1D, 2-D, and PDF417 codes
1-D Laser Scanner
Decode Capability:
2-D Imager Decode
Capability:
Applications:
Application
Development Tools:
1-D Symbologies: Code 39, Code
128, EAN-8, EAN-13, UPCEAN128, UPCA, UPCE, UPC/EAN
Supplementals (disabled in demo
browser application), GS1 DataBar
, Chinese 2 of 5, Code 93, Discrete
2 of 5, Interleaved 2 of 5 (including
ITF14 and ITF 2 of 5), Codabar,
ISBT 128
1-D Symbologies: Code 39, Code
128, EAN-8, EAN-13, UPCEAN128, UPCA, UPCE, UPC/EAN
Supplementals (disabled in demo
browser application), GS1 DataBar
, Chinese 2 of 5, Code 93, Discrete
Ships with Zebra Pocket
Browser.
For C/C++ developers, the
MK4000 provides support for
application development using
Microsoft’s eMbedded Visual C+
+ 4.0 SP3.
For C# / VisualBasic.NET
developers, the MK4000
provides support for application
development using Microsoft’s
Visual Studio.
Zebra SDK components required
to support the development
environments
listed above are available from
Zebra’s Support Central Web
site.
PERIPHERALS AND ACCESSORIES
Mounting Options:
2 of 5, Interleaved 2 of 5 (including
ITF14 and ITF 2 of 5), Codabar,
ISBT 128
2-D Symbologies: PDF417, QR,
Mobility Services Platform (MSP)
Conforms to the VESA 100mm
mounting standard for attachment
of third-party, offthe-shelf mounting solutions; four (
4) M4 x 8.1 mm inserts provided
REGULATORY
Aztec, DataMatrix, MaxiCode
PERFORMANCE CHARACTERISTICS
XScale™
CPU:
Intel®
processor
Operating System:
Windows CE
Browser:
Internet Explorer 6.0; Symbol
Pocket Browser
Memory:
128MB SDRAM/ 64MB Flash
Additional Memory:
Up to 8 GB Flash using accessible
Micro SD slot
Communications:
Electrical Safety:
UL60950-1/CSA C22.2 No. 609501, EN60950-1/IEC60950-1
Laser Safety:
CEN 60825-1,IEC 60825-1,
21CFR1040.10, CDRH Class II,
IEC Class 2
EMI/RFI:
EN 301 489-1, EN 301 489-17, EN
55022, FCC Part 15 Class B, ICES
003 Class B, EN 55024, EN 61000
-3-2, EN 61000-3-3, AS/NZS 4268:
2008, Japan VCCI
624 MHz
WLAN:
802.11a - up to 54 Mbps
802.11b - up to 11 Mbps
802.11g - up to 54 Mbps
Ethernet:
10/100 Mb Ethernet
1 - LED lighting with high AC ripple content can impact
scanning performance
deployment as well as
day-to-day management
Stereo speakers,
microphone and
headset jack
Provides support for a
wide range of voice/
audio-enabled applications
, including the ability to
place a call to an
associate and play audio
files within applications
Marketing and
signage flexibility
Easy to attach and change
signage; allows retailers to
draw attention to the
presence of the MK4000
as well as provide
customer-facing
information
Part number PSS-MK4000-A. Printed in USA 04/15.©2015 ZIH Corp. ZEBRA, the Zebra head graphic and Zebra Technologies logo are trademarks of ZIH Corp,
registered in many jurisdictions worldwide. All rights reserved. All other trademarks are the property of their respective owners.
ZEBRA TECHNOLOGIES
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