Brand Cleaning Information
For brand specific questions on the following, please refer to the
Candlewood Suites® Brand Standards Manual:
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Comforts of Home Bedding Collection and Standard Room Decor
Pillows and Pillow Protectors
Linen and Terry
Mattress
Sofa and Rollaway Beds
Crib Sanitation (card and specifications)
Guest Room, Bathroom, Kitchen and Suite Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Proper Placement Guide:
This guide shows how to properly place items for the Candlewood Suites brand. This guide can
be found in Brand Central in the Brand Warehouse by searching: Proper Placement Guide.
Comforts of Home Bedding Collection™:
Effective August 24, 2014, hotels are required to implement the following bedding components
that must contain an approved label as outlined below. Hotels can find information on bedding
requirements and transition guidelines in the Comforts of Home Bedding Collection™ and Bath
Program Guide: starting on page 11. This guide can be found on Brand Central through IHG
Merlin in the Brand Warehouse by searching: Comforts of Home.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Crowne Plaza® Hotels and Resorts Online Brand Standards Manual:
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Sleep Advantage® Bedding Program
Pillows
Linen and Terry
Mattress
Sofa and Rollaway Beds
Crib Bedding and Sanitation
Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities
Special Club Floor Services
Turndown Service
Minibar Service
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
EVEN® Hotels Brand Standards Manual:
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Bedding
Pillows
Linen and Terry
Mattress
Sofa and Rollaway Beds
Crib Sanitation (card and specifications)
Guest Room and Bathroom Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Experience Cleaning Guidelines:
This resource is specific to the EVEN hotels brand. It includes brand specific cleaning and
placement guidelines for a guest room, desk, bed, wardrobe, shelving, television, training zone,
and bathroom. It also includes pictures for consistent placement of items and cleaning tips.
Please reach out to the brand team to request a copy.
Completed and Signed Cleaning Checklist:
This resource is specific to the EVEN hotels brand. The checklist is to be filled out after each
room cleaning, signed by a hotel colleague, on the brand approved card, and placed on the
desk. This checklist may be ordered from InnerWorkings.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Holiday Inn Club Vacations® Brand Standards Manual:
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Bedding (visuals included)
Pillows
Linen and Terry
Mattress
Sofa and Rollaway Beds
Kids Suites and Bunk Beds
Crib Sanitation
Guest Room Collateral Guides
Bathroom Supplies, Equipment, and Amenities
Kitchen Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Holiday Inn Express® Online Brand Standards Manual:
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Bedding (visuals included)
Pillows
Linen and terry
Mattress
Sofa Bed and Rollaway Beds
Kids Suites and Bunk Beds
Crib Sanitation (card and specifications)
Guest Room and Bathroom Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Keurig® Brewer Cleaning Instructions:
The K-Cup® compartment should be checked during each room cleaning. Always remove and discard
used K-Cup® packs from the brewer, if necessary.
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Visually inspect the K-Cup® holder and water tank.
Rinse and clean the removable drip tray and drip plate.
Wipe down the brewer, as needed.
Descaling should be conducted every 3-6 months to maintain equipment performance.
Refer to the manufacturer’s cleaning instructions provided with the equipment or available at
www.IHGFBAmericas.com on the Holiday Inn Express page under resources.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Holiday Inn Resort® Online Brand Standards Manual:
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Bedding
Pillows
Linen and Terry
Mattresses
Sofa and Rollaway Beds
Kids Suites and Bunk Beds
Crib Sanitation (card and specifications)
Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Holiday Inn® Online Brand Standards Manual:
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Bedding
Pillows
Linen and Terry
Mattress
Sofa and Rollaway Beds
Kids Suites and Bunk Beds
Crib Sanitation (card and specifications)
Guest Room, Bathroom, and Kitchenette Wet Bar Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Keurig® and Coffee Machine Cleaning Instructions:
The K-Cup® compartment should be checked during each room cleaning. Always remove and discard
used K-Cup® packs from the brewer, if necessary.
1.
2.
3.
Visually inspect the K-Cup® holder and water tank.
Rinse and clean the removable drip tray and drip plate.
Wipe down the brewer, as needed.
Descaling should be conducted every 3-6 months to maintain equipment performance.
Refer to the manufacturer’s cleaning instructions provided with the equipment or available at
www.IHGFBAmericas.com on the Holiday Inn brand page, under ‘Resources’.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Hotel Indigo® Online Brand Standards Manual:
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Bedding
Pillows
Linen and Terry
Mattresses
Sofa Bed and Rollaway Beds
Crib Bedding and Sanitation
Guest Room, Bathroom, and Kitchen/Wet Bar Supplies, Equipment, and Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Mural Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
InterContinental® Hotel and Resorts Online Brand Standards Manual:
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Bedding
Pillows
Linen and Terry
Mattresses
Sofa Bed and Rollaway Beds
Crib Sanitation
Guest Room, Bathroom, and Kitchenette/Wet Bar Supplies, Equipment, and Amenities
Special Club Floor Services
Turndown Service
Minibar Service
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Brand Cleaning Information
For brand specific questions on the following, please refer to the
Staybridge Suites® Brand Standards Manual:
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Bedding
Pillows and Pillow Protectors
Linen and Terry Laundering Instructions
Mattress
Sofa and Rollaway Beds
Crib and High Chair Sanitation
Guest Room, Bathroom, Kitchen and Suite Supplies, Appliances, Equipment, and
Amenities
Additional Brand Specific Cleaning Instructions:
Coffee Machine Cleaning Instructions:
Refer to the manufacturer’s cleaning instructions.
Proper Placement Guide:
This guide shows how to properly place items for the Staybridge Suites brand. This
guide can be found on Brand Central via IHG Merlin.
Hotels may find guidelines on bedding requirements and transition guidelines at
www.ihgmerlin.com > Hotel topics or Applications: Brand Central > AMER Brand info
& tools > Staybridge Suites® Bedding and Laundry Documents > Staybridge Suites®
Hotel’s Bedding Program Overview.
All beds in guest suite bedrooms must be made as outlined in the Housekeeping Job
Aid. Beds should be made per the Job Aid (found on IHG Merlin at www.ihgmerlin.
com) prior to guest arrival, during light-touch housekeeping, and during weekly
cleaning.
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