Dell PowerEdge R930 Owner'

Dell PowerEdge R930
Owner's Manual
Regulatory Model: E37S Series
Regulatory Type: E37S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 02
Rev. A03
Contents
1 About the PowerEdge R930........................................................................................................................... 8
Supported configurations for the PowerEdge R930 system........................................................................................8
Front panel features...........................................................................................................................................................9
Front panel features of the PowerEdge R930 system............................................................................................ 9
Back panel features.......................................................................................................................................................... 12
Back panel features of the PowerEdge R930 system........................................................................................... 13
Diagnostic Indicators........................................................................................................................................................ 15
Hard drive indicator codes.........................................................................................................................................15
SSD LED indicator pattern........................................................................................................................................ 16
NIC indicator codes.................................................................................................................................................... 17
Indicator codes for redundant power supply unit................................................................................................... 17
Internal dual SD module indicator codes..................................................................................................................19
Locating Service Tag of your system............................................................................................................................ 20
2 Documentation resources............................................................................................................................. 21
3 Technical specifications............................................................................................................................... 23
Chassis dimensions.......................................................................................................................................................... 23
Chassis weight................................................................................................................................................................. 23
Processor specifications................................................................................................................................................. 24
PSU specifications........................................................................................................................................................... 24
System battery specifications........................................................................................................................................ 24
Expansion bus specifications.......................................................................................................................................... 24
Memory specifications.................................................................................................................................................... 25
Drive specifications..........................................................................................................................................................25
Hard drives..................................................................................................................................................................25
Optical drive................................................................................................................................................................26
Ports and connectors specifications............................................................................................................................. 26
USB ports................................................................................................................................................................... 26
NIC ports.....................................................................................................................................................................26
Serial connector..........................................................................................................................................................27
VGA ports....................................................................................................................................................................27
Internal Dual SD Module............................................................................................................................................ 27
Video specifications......................................................................................................................................................... 27
Environmental specifications.......................................................................................................................................... 27
Particulate and gaseous contamination specifications .........................................................................................28
Standard operating temperature..............................................................................................................................29
Expanded operating temperature............................................................................................................................ 29
Expanded operating temperature restrictions........................................................................................................30
4 Initial system setup and configuration...........................................................................................................31
Setting up your system.................................................................................................................................................... 31
iDRAC configuration......................................................................................................................................................... 31
Contents
3
Options to set up iDRAC IP address.........................................................................................................................31
Options to install the operating system.........................................................................................................................32
Methods to download firmware and drivers...........................................................................................................32
5 Pre-operating system management applications..........................................................................................34
Options to manage the pre-operating system applications........................................................................................ 34
System Setup................................................................................................................................................................... 34
Viewing System Setup.............................................................................................................................................. 34
System Setup details.................................................................................................................................................35
System BIOS.............................................................................................................................................................. 35
iDRAC Settings utility................................................................................................................................................ 54
Device Settings.......................................................................................................................................................... 55
Dell Lifecycle Controller...................................................................................................................................................55
Embedded system management............................................................................................................................. 55
Boot Manager.................................................................................................................................................................. 55
Viewing Boot Manager..............................................................................................................................................56
Boot Manager main menu........................................................................................................................................ 56
PXE boot........................................................................................................................................................................... 57
6 Installing and removing system components................................................................................................ 58
Safety instructions...........................................................................................................................................................58
Before working inside your system................................................................................................................................ 59
After working inside your system...................................................................................................................................59
Recommended tools........................................................................................................................................................59
Front bezel (optional)...................................................................................................................................................... 60
Removing the optional front bezel...........................................................................................................................60
Installing the optional front bezel............................................................................................................................. 60
System cover.................................................................................................................................................................... 61
Removing the system cover......................................................................................................................................61
Installing the system cover....................................................................................................................................... 62
Inside the system............................................................................................................................................................. 63
System memory............................................................................................................................................................... 64
General memory module installation guidelines......................................................................................................66
Mode-specific guidelines...........................................................................................................................................67
Fault Resilient Memory..............................................................................................................................................68
Sample memory configurations................................................................................................................................68
Memory riser.................................................................................................................................................................... 69
Removing a memory riser blank...............................................................................................................................69
Installing a memory riser blank..................................................................................................................................70
Removing a memory riser.......................................................................................................................................... 71
Installing a memory riser............................................................................................................................................73
Removing memory modules from the memory riser..............................................................................................74
Installing memory modules........................................................................................................................................76
Memory riser and fan cage............................................................................................................................................. 78
Removing the memory riser and fan cage.............................................................................................................. 78
Installing the memory riser and fan cage................................................................................................................ 80
Cooling fans.......................................................................................................................................................................81
4
Contents
Removing a cooling fan............................................................................................................................................. 82
Installing a cooling fan............................................................................................................................................... 83
Removing the fan tray...............................................................................................................................................84
Installing the fan tray ................................................................................................................................................ 86
Cable management tray.................................................................................................................................................. 87
Removing the cable management tray ...................................................................................................................87
Installing the cable management tray......................................................................................................................89
Hard drives........................................................................................................................................................................ 91
Limitations for SATA SSDs backplane configurations:........................................................................................... 91
Removing a 2.5-inch hard drive blank..................................................................................................................... 92
Installing a 2.5-inch hard drive blank........................................................................................................................93
Removing a hot swappable hard drive carrier........................................................................................................ 93
Installing a hot swappable hard drive carrier.......................................................................................................... 94
Removing a hot swappable hard drive from a hard drive carrier......................................................................... 96
Installing a hot swappable hard drive into a hard drive carrier............................................................................. 96
Optical drive (optional).................................................................................................................................................... 97
Removing the optical drive....................................................................................................................................... 97
Installing the optical drive......................................................................................................................................... 98
Internal USB memory key (optional)............................................................................................................................. 99
Replacing the optional internal USB memory key................................................................................................ 100
Expansion cards and expansion card risers..................................................................................................................101
Expansion card installation guidelines..................................................................................................................... 101
Removing the left or right expansion card riser blank......................................................................................... 103
Installing the left or right expansion card riser blank............................................................................................104
Removing the left or right expansion card riser................................................................................................... 105
Installing the left or right expansion card riser......................................................................................................106
Removing an expansion card from expansion card risers....................................................................................108
Installing an expansion card into the expansion card risers..................................................................................110
Network Daughter Card riser.........................................................................................................................................114
Removing the Network Daughter Card riser......................................................................................................... 114
Installing the Network Daughter Card riser........................................................................................................... 115
Network daughter card...................................................................................................................................................117
Removing the network daughter card.................................................................................................................... 117
Installing the network daughter card...................................................................................................................... 118
Chassis intrusion switch................................................................................................................................................. 119
Removing the chassis intrusion switch..................................................................................................................120
Installing the chassis intrusion switch..................................................................................................................... 121
SD vFlash card (optional).............................................................................................................................................. 122
Removing the optional SD vFlash card..................................................................................................................122
Internal dual SD module (optional)............................................................................................................................... 123
Removing an internal SD card.................................................................................................................................123
Installing an internal SD card................................................................................................................................... 124
Removing the optional internal dual SD module................................................................................................... 125
Installing the optional internal dual SD module .................................................................................................... 126
Integrated storage controller card................................................................................................................................ 127
Removing the integrated storage controller card................................................................................................. 128
Installing the integrated storage controller card................................................................................................... 129
Contents
5
Processors and heat sinks.............................................................................................................................................130
Removing a heat sink................................................................................................................................................131
Removing a processor............................................................................................................................................. 132
Installing a processor................................................................................................................................................134
Installing a heat sink..................................................................................................................................................137
Removing a processor and heat sink blank .......................................................................................................... 139
Installing a processor and heat sink blank.............................................................................................................. 141
Power supply units......................................................................................................................................................... 142
Hot spare feature......................................................................................................................................................143
Removing an AC power supply unit....................................................................................................................... 143
Installing an AC power supply unit..........................................................................................................................144
Removing the power supply unit blank..................................................................................................................145
Installing the power supply unit blank.................................................................................................................... 146
Power distribution board................................................................................................................................................147
Removing the power supply unit bay..................................................................................................................... 147
Installing the power supply unit bay....................................................................................................................... 149
Removing the power distribution board................................................................................................................ 150
Installing the power distribution board....................................................................................................................151
System battery............................................................................................................................................................... 153
Replacing the system battery................................................................................................................................. 153
Hard drive backplane..................................................................................................................................................... 154
Removing the hard drive backplane.......................................................................................................................154
Installing the hard drive backplane......................................................................................................................... 162
SAS expander daughter card........................................................................................................................................ 166
Removing the SAS expander daughter card.........................................................................................................166
Installing the SAS expander daughter card........................................................................................................... 167
Control panel...................................................................................................................................................................168
Removing the control panel board......................................................................................................................... 168
Installing the control panel board............................................................................................................................169
System board.................................................................................................................................................................. 170
Removing the system board.................................................................................................................................... 171
Installing the system board...................................................................................................................................... 173
Trusted Platform Module............................................................................................................................................... 176
Initializing the TPM for BitLocker users.................................................................................................................176
Initializing the TPM for TXT users.......................................................................................................................... 176
7 Troubleshooting your system...................................................................................................................... 177
Safety first — for you and your system...................................................................................................................... 177
Troubleshooting system startup failure........................................................................................................................ 177
Troubleshooting external connections..........................................................................................................................178
Troubleshooting the video subsystem..........................................................................................................................178
Troubleshooting a USB device...................................................................................................................................... 178
Troubleshooting a serial I/O device.............................................................................................................................. 179
Troubleshooting a NIC....................................................................................................................................................179
Troubleshooting a wet system...................................................................................................................................... 180
Troubleshooting a damaged system.............................................................................................................................180
Troubleshooting the system battery............................................................................................................................. 181
6
Contents
Troubleshooting power supply units............................................................................................................................. 182
Troubleshooting cooling problems................................................................................................................................ 182
Troubleshooting cooling fans.........................................................................................................................................183
Troubleshooting system memory..................................................................................................................................183
Troubleshooting an internal USB key........................................................................................................................... 184
Troubleshooting an SD card.......................................................................................................................................... 184
Troubleshooting an optical drive................................................................................................................................... 185
Troubleshooting a hard drive.........................................................................................................................................186
Troubleshooting a storage controller............................................................................................................................186
Troubleshooting expansion cards..................................................................................................................................187
Troubleshooting processors.......................................................................................................................................... 188
8 Using system diagnostics........................................................................................................................... 189
Dell Embedded System Diagnostics.............................................................................................................................189
When to use the Embedded System Diagnostics................................................................................................ 189
Running the Embedded System Diagnostics from Boot Manager.....................................................................189
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. 189
System diagnostic controls..................................................................................................................................... 190
9 Jumpers and connectors.............................................................................................................................191
System board jumper settings....................................................................................................................................... 191
System board connectors..............................................................................................................................................192
Disabling a forgotten password.................................................................................................................................... 195
10 Getting help.............................................................................................................................................. 196
Contacting Dell............................................................................................................................................................... 196
Documentation feedback.............................................................................................................................................. 196
Accessing system information by using QRL..............................................................................................................196
Quick Resource Locator (QRL)...............................................................................................................................197
Contents
7
1
About the PowerEdge R930
The Dell PowerEdge R930 is a rack server that supports up to four processors based on the Intel E7-8800/4800 v3 or v4 product family,
eight memory risers with a capacity of 12 DIMMs per riser, and up to 24 hard drives/SSDs.
Supported configurations for the PowerEdge R930
system
The Dell PowerEdge R930 system supports the following configurations:
Figure 1. Supported configurations for the PowerEdge R930 system
8
About the PowerEdge R930
Front panel features
The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system
identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on
the front panel. The hot swappable hard drives are accessible from the front panel.
Front panel features of the PowerEdge R930 system
Figure 2. Front panel features of the PowerEdge R930 system
1
vFlash media card slot
2
Power button
3
NMI button
4
System identification button
5
Video connector
6
LCD menu buttons
7
USB port (2)
8
Information tag
9
Hard drives
10
Rack ears
11
Slide lock
12
Optical drive
Table 1. Front panel features of the PowerEdge R930 system.
Item
Indicator, Button, or Connector Icon
Description
1
vFlash media card slot
Use the vFlash media card slot to insert a vFlash media card.
2
Power button
Press the power button to turn the system on or off. The indicator
on the button indicates if the system is on or off.
NOTE: To gracefully shut down an ACPI-compliant
operating system, press the power button.
3
NMI button
Press the NMI button to troubleshoot software and device driver
errors when running certain operating systems. Use the end of a
paper clip to press the NMI button.
NOTE: Use the NMI button only if directed to do so by
qualified support personnel or by the operating system
documentation.
About the PowerEdge R930
9
Item
Indicator, Button, or Connector Icon
Description
4
System identification button
Press the system ID button:
•
To locate a particular system within a rack.
•
To turn the system ID on or off.
To reset iDRAC, press and hold the button for more than 15
seconds.
NOTE: To reset iDRAC using system ID, ensure that the
system ID button is enabled in the iDRAC setup.
NOTE: If the system stops responding during POST, press
and hold the system ID button (for more than five
seconds) to enter the BIOS progress mode.
5
Video connector
Use the video/VGA port to connect a display to the system. For
more information about the supported video/VGA port, see the
Technical specifications section.
6
LCD menu buttons
Press the LCD menu buttons to navigate the control panel LCD
menu.
7
USB port (2)
Use the USB 2.0 port to connect USB devices to the system. This
port is 4-pin, USB 2.0 compliant.
8
Information tag
Displays system information such as service tag, NIC, and MAC
address.
NOTE: The information tag is a slide-out label panel.
9
Hard drives
Up to twenty four 2.5-inch hard drives
NOTE: On the backplane supported Flash devices, there
are 3 bays in total. The first two bays are for PCIe Flash
devices with two sets of drives labelled 0 through 3. The
bay 3 is for SAS drives labelled 0 through 15.
For information about the supported hard drives, see the Technical
specifications section.
10
Rack ears
Enables you to pull the system out of the rack.
11
Optical drive lock
A lock that opens out the ejector handle for the optical drive.
12
Optical drive (optional)
One optional SATA DVD-ROM drive or DVD+/- RW drive.
For information about the supported optical drive, see the Technical
specifications section.
Related links
Technical specifications
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning correctly or
if the system needs attention. For more information about error messages, see the Dell Event and Error Messages Reference Guide at
Dell.com/openmanagemanuals >OpenManage software.
•
The LCD backlight turns blue during normal operating conditions.
10
About the PowerEdge R930
•
When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text.
•
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the
system is turned on or off.
The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right
button on the LCD panel.
The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
•
Figure 3. LCD panel features
Table 2. LCD panel features
Item
Button
Description
1
Left
Moves the cursor back in one-step increments.
2
Select
Selects the menu item highlighted by the cursor.
3
Right
Moves the cursor forward in one-step increments.
During message scrolling:
•
•
Press and hold the button to increase scrolling speed.
Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity the display starts scrolling.
Related links
Viewing Home screen
Setup menu
View menu
Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after a few minutes of inactivity,
if there are no error messages.
1
To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2
To navigate to the Home screen from another menu, complete the following steps:
a
Press and hold the navigation button till the up arrow
is displayed.
b
c
d
Navigate to the
using the up arrow
Select the Home icon.
On the Home screen, press the Select button to enter the main menu.
Related links
LCD panel
Setup menu
View menu
About the PowerEdge R930
11
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
Option
Description
iDRAC
Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error
Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home
Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
Related links
LCD panel
Viewing Home screen
View menu
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.
Option
Description
iDRAC IP
Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC
Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name
Displays the name of the Host, Model, or User String for the system.
Number
Displays the Asset tag or the Service tag for the system.
Power
Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set
home submenu of the Setup menu.
Temperature
Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set
home submenu of the Setup menu.
Related links
LCD panel
Viewing Home screen
Setup menu
Back panel features
The back panel provides access to the features available on the back of the server, such as the system identification button, power supply
sockets, cable management arm connectors, iDRAC storage media, NIC ports, and USB and VGA ports. A majority of the expansion card
ports can be accessed from the back panel. The hot swappable and cabled power supply units are accessible from the back panel.
12
About the PowerEdge R930
Back panel features of the PowerEdge R930 system
Figure 4. Back panel features of the PowerEdge R930 system
1
Power supply unit (PSU 3 and 4)
2
PCIe expansion card slots
3
Power supply unit (PSU 1 and 2)
4
Video connector
5
iDRAC Enterprise port
6
Ethernet port (4)
7
USB port (2)
8
Serial connector
9
System identification connector
10
System identification button
Table 3. Back panel features of the PowerEdge R930 system
Item
Indicator, Button, or Connector Icon
Description
1
Power supply unit (PSU 3 and 4)
Up to two redundant AC power supplies with a rating of 750 W or
1100 W
2
PCIe expansion card slots (8 or
10 depending on the I/O risers
installed)
Enables you to connect PCI Express expansion cards.
3
Power Supply Unit (PSU 1 and
2)
Up to two redundant AC power supplies with a rating of 750 W or
1100 W
4
Video connector
Use the video/VGA port to connect a display to the system. For
more information about the supported video/VGA port, see the
Technical specifications section.
5
iDRAC Enterprise port
Use the iDRAC8 Enterprise port to remotely access iDRAC. For
more information, see the Integrated Dell Remote Access Controller
User’s Guide at Dell.com/idracmanuals.
NOTE: The port is available for use only if the iDRAC8
Enterprise license is installed on your system.
6
Ethernet port (4)
Use the Ethernet port to connect Local Area Networks (LANs) to
the system. For more information about the supported Ethernet
ports, see the Technical specifications section.
About the PowerEdge R930
13
Item
Indicator, Button, or Connector Icon
Description
Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors that include:
•
Two 10/100/1000 Mbps NIC connectors
•
Two 100 Mbps/1 Gbps/10 Gbps and two SFP+/10 GbE T
connectors
•
Four SFP+/10 GbE T connectors
7
USB port (2)
Use the USB 2.0 port to connect USB devices to the system. This
port is 4-pin, USB 2.0 compliant.
8
Serial port
Use the serial port to connect a serial device to the system. For
more information about the supported serial port, see the Technical
specifications section.
9
System identification port
Use the system identification port to connect the system status
indicator assembly through the optional cable management arm.
10
System identification button
Press the system ID button:
•
•
To locate a particular system within a rack.
To turn the system ID on or off.
NOTE: To reset the iDRAC (if not disabled in System
Setup), press and hold the button for more than 15
seconds.
NOTE: If the system stops responding during POST, press
and hold the system ID button (for more than five
seconds) to enter the BIOS progress mode.
14
About the PowerEdge R930
Diagnostic Indicators
The diagnostic indicators on the system front panel display error status during system startup.
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the
hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the
hard drive.
Figure 5. Hard drive indicators
1
hard drive activity indicator
3
hard drive
2
hard drive status indicator
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does
not turn on.
Table 4. Hard drive indicator codes
Drive-status indicator pattern (RAID only)
Condition
Flashes green twice per second
Identifying drive or preparing for removal.
Off
Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until all hard
drives are initialized after the system is turned on. Drives are
not ready for insertion or removal during this time.
Flashes green, amber, and then turns off
Predicted drive failure
Flashes amber four times per second
Drive failed
Flashes green slowly
Drive rebuilding
Steady green
Drive online
About the PowerEdge R930
15
Drive-status indicator pattern (RAID only)
Condition
Flashes green for three seconds, amber for three seconds, and Rebuild stopped
then turns off after six seconds
SSD LED indicator pattern
Figure 6. SSD LED indicator pattern
1
SSD activity indicator
3
SSD
2
SSD status indicator
While the operating system is running, the status indicator provides the current status of the device. The following table lists the device
states along with the associated LED indicator codes.
Table 5. SSD LED indicator pattern
State Name
Slot/Device State
Status LED (Green)
Status LED (Amber)
Device status off
The system or device is not
powered up.
Off
Off
Device online
The device is powered up.
On
Off
Device identify (blink)
The device is identifying the slot
location or is indicating that the
device has received a Prepare
for Removal command from the
host operating system.
On for 250 msec
Off
Device failed
16
Off for 250 msec
The host operating system no
Off
longer has access to the device
because the device is not
responding or has encountered a
critical error condition.
About the PowerEdge R930
On for 250 msec
Off for 250 msec
NIC indicator codes
Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates
whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.
Figure 7. NIC indicators
1
link indicator
2
activity indicator
Table 6. NIC indicators
Convention
Status
Condition
A
Link and activity indicators are off
The NIC is not connected to the network.
B
Link indicator is green
The NIC is connected to a valid network at its
maximum port speed (1 Gbps or 10 Gbps).
C
Link indicator is amber
The NIC is connected to a valid network at less than
its maximum port speed.
D
Activity indicator is flashing green
Network data is being sent or received.
Indicator codes for redundant power supply unit
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault
has occurred.
About the PowerEdge R930
17
Figure 8. AC PSU status indicator
1
AC PSU status indicator or handle
Table 7. Redundant AC PSU status indicator
Convention
Power Indicator
Pattern
Condition
A
Green
A valid power source is connected to the PSU and the PSU is operational.
B
Flashing green
When the PSU firmware is being updated, the PSU handle flashes green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating
firmware. If firmware update is interrupted, the PSUs will not function. You must
roll back the PSU firmware by using Dell Lifecycle Controller. For more
information, see Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
C
Flashing green and
turns off
When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns
off. This indicates that there is a PSU mismatch with respect to efficiency, feature set,
health status, and supported voltage.
CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance
(EPP) label on the back.
NOTE: Ensure that both the PSUs are of the same capacity.
NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can
result in a PSU mismatch condition or failure to turn the system on.
D
Flashing amber
Indicates a problem in the PSU.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the
flashing indicator. Swapping the other PSU to make a matched pair can result in
an error condition and unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice versa, you must turn
off the system.
CAUTION: AC PSUs support both 220 V and 110 V input voltages with the
exception of Titanium PSUs, which support only 220 V. When two identical
PSUs receive different input voltages, they can output different wattages, and
trigger a mismatch.
18
About the PowerEdge R930
Convention
Power Indicator
Pattern
Condition
CAUTION: If two PSUs are used, they must be of the same type and have the
same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a
mismatch.
E
Not lit
Power is not connected.
Internal dual SD module indicator codes
The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure the IDSDM for storage or as the
OS boot partition. The IDSDM card offers the following features:
•
Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the information
is replicated from one SD card to another.
•
Single card operation — single card operation is supported, but without redundancy.
Figure 9. Internal dual SD module (IDSDM)
1
LED status indicator (2)
The following table describes the IDSDM indicator codes:
Table 8. IDSDM indicator codes
Convention
IDSDM indicator code
Description
A
Green
Indicates that the card is online.
B
Flashing green
Indicates rebuild or activity.
C
Flashing amber
Indicates card mismatch or that the card has failed.
D
Amber
Indicates that the card is offline, has failed, or is write-protected.
About the PowerEdge R930
19
Convention
IDSDM indicator code
Description
E
Not lit
Indicates that the card is missing or is booting.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the
system. This information is used by Dell to route support calls to the appropriate personnel.
20
About the PowerEdge R930
2
Documentation resources
This section provides information about the documentation resources for your system.
Table 9. Additional documentation resources for your system
Task
Document
Location
Setting up your system
For information about installing the system into a
rack, see the Rack documentation included with
your rack solution.
Dell.com/poweredgemanuals
For information about turning on the system and
Dell.com/poweredgemanuals
the technical specifications of your system, see the
Getting Started With Your System document that
is shipped with your system.
Configuring your system
For information about iDRAC features, configuring Dell.com/idracmanuals
and logging in to iDRAC, and managing your system
remotely, see the Integrated Dell Remote Access
Controller User's Guide.
For information about installing the operating
system, see the operating system documentation.
Dell.com/operatingsystemmanuals
For information about understanding Remote
Dell.com/idracmanuals
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
For information about updating drivers and
firmware, see the Methods to download firmware
and drivers section in this document.
Managing your system
Dell.com/support/drivers
For information about systems management
Dell.com/openmanagemanuals
software offered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and using Dell
System E-Support Tool (DSET), see the Dell
System E-Support Tool (DSET) User's Guide.
Dell.com/DSET
For information about installing and using Active
System Manager (ASM), see the Active System
Manager User’s Guide.
Dell.com/asmdocs
Documentation resources
21
Task
Document
Location
For understanding the features of Dell Lifecycle
Controller (LCC), see the Dell Lifecycle Controller
User’s Guide.
Dell.com/idracmanuals
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Dell.com/
omconnectionsenterprisesystemsmanagement
For information about connections and client
systems management, see the OpenManage
Connections Client Systems Management
documentation.
Dell.com/dellclientcommandsuitemanuals
For information about viewing inventory,
performing configuration and monitoring tasks,
remotely turning on or off servers, and enabling
alerts for events on servers and components using
the Dell Chassis Management Controller (CMC),
see the CMC User’s Guide.
Dell.com/esmmanuals
Working with Dell PowerEdge
RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC)
and deploying the PERC cards, see the Storage
controller documentation.
Dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about checking the event and error Dell.com/openmanagemanuals > OpenManage
messages generated by the system firmware and
software
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
22
Documentation resources
3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Chassis dimensions
This section describes the physical dimensions of the system.
Figure 10. Chassis dimensions of the PowerEdge R930 system
Table 10. Dimensions of the Dell PowerEdge R930 system
X
Xa
Y
482.4 mm
(18.99 inches)
422 mm (16.61 172.6 mm (6.8
inches)
inches)
Z (with bezel)
Za (without
bezel)
Z (without
bezel)
Za (without
bezel)
Zb
802.3 mm
(31.58 inches)
35 mm (1.37
inches)
787.7 mm
(31.01 inches)
20.4mm (0.80
inch)
767.3 mm
(30.20 inches)
Chassis weight
This section describes the weight of the system.
Technical specifications
23
Table 11. Chassis weight
System
Maximum weight (with all hard drives/SSDs)
PowerEdge R930
59 kg (130.07 lb)
Processor specifications
The PowerEdge R930 system supports two or four Intel E7-8800/4800 v3 or Intel E7-8800/4800 v4 product family processors.
PSU specifications
The PowerEdge R930 system supports up to four AC redundant power supply units (PSUs).
Table 12. PSU specifications
PSU
Class
Heat dissipation
(maximum)
Frequency
Voltage
750 W AC
Platinum
2891 BTU/hr
50/60 Hz
100–240 V AC, autoranging
1100 W AC
Platinum+
4100 BTU/hr
50/60 Hz
100–240 V AC, autoranging
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V.
System battery specifications
The PowerEdge R930 system supports 3 V CR2032 Lithium coin cell system battery.
Expansion bus specifications
The PowerEdge R930 system supports PCI express (PCIe) Generation 3 expansion cards, which need to be installed on the system board
using expansion card risers. This system supports three types of expansion card risers. The following table provides the expansion card riser
specifications:
Table 13. Expansion card riser specifications
Expansion card riser
PCIe slots on the riser
Height
Length
Link
Riser 1 (NDC riser default)
Slot 2
full-height
half-length
x8 link
Riser 2 (optional)
Slot 1/1
full-height
full-length
x4
Slot 2/2
full-height
half-length
x4
Slot 3
full-height
half-length
x8
Slot 4
full-height
full-length
x16
Slot 5
full-height
half-length
x16
Slot 6
full-height
half-length
x16
Slot 7
full-height
half-length
x16
Slot 8
full-height
half-length
x16
Slot 1/9
full-height
full-length
x8
Slot 2/10
half-height
half-length
x8
Riser 3 (optional)
24
Technical specifications
NOTE: To use slots 6 through 10, all four processors must be installed.
NOTE: Do not install a full-height expansion card on PCIe slot 2/10.
Memory specifications
The PowerEdge R930 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs (LRDIMMs). Supported memory bus
frequencies are 1866 MT/s, 2133MT/s, or 2400 MT/s.
Table 14. Memory specifications
Memory module sockets
Memory capacity
Minimum RAM
Maximum RAM
Ninety-six 240-pin sockets
•
•
•
•
•
64 GB quad rank (LRDIMMs)
4 GB or 8GB single rank
(RDIMMs)
8 GB, 16 GB, or 32 GB dual
rank (RDIMMs)
192 GB with dual processor
with 4 memory risers
384 GB with quad processor
with 8 memory risers
•
•
3.07 TB with dual processor
with 4 memory risers
6.14 TB with quad processor
with 8 memory risers
NOTE:
•
Each memory riser supports 12 memory module slots.
•
Each processor supports two memory risers.
Drive specifications
Hard drives
The PowerEdge R930 system supports SAS and SATA hard drives and Solid State Drives (SSDs).
Table 15. Supported hard drive and SSD options for the PowerEdge R930 system
Four hard drive systems
Up to four 2.5 inch, internal, hot-swappable SAS hard drives in hard
drive slots 0 through 3.
This configuration supports:
•
•
Twenty four hard drive systems (SAS/SATA)
6 Gbps and 12 Gbps I/O operations on SAS drives.
6 Gbps on SATA drives.
Up to twenty four 2.5 inch, internal, hot-swappable SAS/SATA hard
drives.
This configuration supports:
•
•
6 Gbps and 12 Gbps I/O operations on SAS drives.
6 Gbps on SATA drives.
NOTE: With a single Unified mode daughter card and
PERC 9 card the hard drives are located in hard drive slots
0 through 24 (bay 1).
NOTE: With two Performance mode daughter cards and
two PERC 9 cards the hard drives are located in hard drive
slots 0 through 11 (bay 1) and 0 through 11 (bay 2)
Technical specifications
25
Twenty four or sixteen plus eight hard drive systems
Up to sixteen 2.5 inch, internal, hot-swappable SAS drives and up to
eight Dell PowerEdge Express Flash devices (PCIe SSDs) hard
drives in hard drive slots 0 through 4 (bay 1), 0 through 4 (bay 2),
and 0 through 15 (bay 3) for SAS/SATA with 2 PCIe Extender
Cards, one Unified Mode Daughter Card, and one PERC 9 Card.
NOTE: Performance mode daughter cards (hard drive
slots 0 through 7 on SAS/SATA) are not supported.
Twenty four hard drive systems (SAS-3 (12 Gbps))
Performance Mode (split-capable)
Up to twenty four 2.5 inch, internal, hot-swappable SAS hard
drives.
NOTE: When the backplane is NOT in the split mode with
single internal PERC, the maximum number of SATA/SSDs
are 12 in the right bay (hard drives slots 12 through 23).
Twenty four or sixteen plus eight hard drive systems (SATA SSD)
Up to sixteen 2.5 inch, internal, hot-swappable SATA drives and up
to eight Dell PowerEdge Express Flash devices (PCIe SSDs) hard
drives in hard drive slots 0 through 4 (bay 1), 0 through 4 (bay 2),
and 8 through 15 (bay 3) for SAS/SATA.
NOTE: Initial status LED of PCIe SSDs may vary based on
the actual drive status and server components populated.
Optical drive
The PowerEdge R930 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.
Ports and connectors specifications
USB ports
The PowerEdge R930 system supports:
•
USB 2.0-compliant ports on the front panel
•
USB 2.0-compliant ports on the back panel
•
USB 2.0-compliant internal port
The following table provides more information about the USB specifications:
Table 16. USB specifications
System
Front panel
Back panel
Internal
PowerEdge R930
Two 4-pin, USB 2.0-compliant port Two 4-pin, USB 2.0-compliant port One 4-pin, USB 2.0-compliant port
NIC ports
The PowerEdge R930 system supports four 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.
26
Technical specifications
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R930 system supports one serial connector on the back
panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R930 system supports two 15pin VGA ports one each on the front and back panels.
Internal Dual SD Module
The PowerEdge R930 system supports two optional flash memory card slots with an internal dual SD module.
NOTE: One card slot is dedicated for redundancy.
Video specifications
The PowerEdge R930 system supports Matrox G200 graphics card with 16 MB capacity.
Table 17. Supported video resolution options
Resolution
Refresh rate (Hz)
Color depth (bits)
640 x 480
60, 70
8, 16, 32
800 x 600
60, 75, 85
8, 16, 32
1024 x 768
60, 75, 85
8, 16, 32
1152 x 864
60, 75, 85
8, 16, 32
1280 x 1024
60, 75
8, 16, 32
1440 x 900
60
8, 16, 32
Environmental specifications
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/
environmental_datasheets.
Table 18. Temperature specifications
Temperature
Specifications
Storage
–40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Maximum temperature gradient (operating and storage)
20°C/h (68°F/h)
Technical specifications
27
Table 19. Relative humidity specifications
Relative humidity
Specifications
Storage
5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be
non-condensing at all times.
Operating
10% to 80% relative humidity with 26°C (78.8°F) maximum dew point.
Table 20. Maximum vibration specifications
Maximum vibration
Specifications
Operating
0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage
1.87 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Table 21. Maximum shock specifications
Maximum shock
Specifications
Operating
One shock pulse in the positive z axis of 40 G for 2.3 ms in all operational
orientations.
Storage
Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 22. Maximum altitude specifications
Maximum altitude
Specifications
Operating
3048 m (10,000 ft)
Storage
12,000 m (39,370 ft)
Table 23. Operating temperature de-rating specifications
Operating temperature de-rating
Specifications
Up to 35°C (95°F)
Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F)
Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F)
Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Particulate and gaseous contamination specifications
The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination. If
the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Re-mediation of environmental conditions is the responsibility of the customer.
28
Technical specifications
Table 24. Particulate contamination specifications
Particulate contamination
Specifications
Air filtration
Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a
95% upper confidence limit.
NOTE: This condition applies to data center environments only. Air
filtration requirements do not apply to IT equipment designed to be
used outside a data center, in environments such as an office or
factory floor.
NOTE: Air entering the data center must have MERV11 or MERV13
filtration.
Conductive dust
Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust
•
•
Air must be free of corrosive dust.
Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
NOTE: This condition applies to data center and non-data center
environments.
Table 25. Gaseous contamination specifications
Gaseous contamination
Specifications
Copper coupon corrosion rate
<300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.
Silver coupon corrosion rate
<200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Standard operating temperature
Table 26. Standard operating temperature specifications
Standard operating temperature
Specifications
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Humidity percentage range
10% to 80% Relative Humidity with 26°C (78.8°F) maximum dew point.
Expanded operating temperature
Table 27. Expanded operating temperature specifications
Expanded operating temperature
Specifications
< 10% of annual operating hours
5°C to 40°C at 5% to 85% RH with 29°C dew point.
Technical specifications
29
Expanded operating temperature
Specifications
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate maximum allowable dry
bulb temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
< 1% of annual operating hours
–5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe reported on the LCD panel
and in the System Event Log.
Expanded operating temperature restrictions
In systems that have do not have Class 2, Near Line SAS hard drives installed the restrictions listed here need to be followed:
•
x4 passive backplane only
•
Requires 4 PSUs (redundant)
•
No PCIe SSD
•
No Class 2, Near Line SAS, hard drives
In systems that have Enterprise, Near Line SAS hard drives installed the restrictions listed here need to be followed:
•
x4 Backplane with any combination of CPU configuration
•
x24 Backplane supports a maximum of 140W CPUs
•
No PCIe SSD
•
Fans speeds are limited to 90% of full speed
30
Technical specifications
4
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:
1
Unpack the system.
2
Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation
Placemat at Dell.com/poweredgemanuals.
3
Connect the peripherals to the system.
4
Connect the system to its electrical outlet.
5
Turn the system on by pressing the power button or by using iDRAC.
6
Turn on the attached peripherals.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
Options to set up iDRAC IP address
You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You
can set up the IP address by using one of the following interfaces:
Interfaces
Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
Chassis or Server
LCD panel
See the LCD panel section
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP
for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1
on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
Initial system setup and configuration
31
Log in to iDRAC
You can log in to iDRAC as:
•
iDRAC user
•
Microsoft Active Directory user
•
Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 28. Resources to install the operating system
Resources
Location
Dell Systems Management Tools and Documentation media
Dell.com/operatingsystemmanuals
Dell Lifecycle Controller
Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit
Dell.com/openmanagemanuals
Dell certified VMware ESXi
Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge systems
Dell.com/ossupport
Installation and How-to videos for supported operating systems on
Dell PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Table 29. Firmware and drivers
Methods
Location
From the Dell Support site
Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM)
Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME)
Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU)
Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK)
Dell.com/openmanagemanuals
32
Initial system setup and configuration
Downloading the drivers and firmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1
Go to Dell.com/support/drivers.
2
Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and
then click Submit.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your
Service Tag, or under General support, navigate to your product.
3
Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4
Download the drivers to a USB drive, CD, or DVD.
Initial system setup and configuration
33
5
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
•
System Setup
•
Boot Manager
•
Dell Lifecycle Controller
•
Preboot Execution Environment (PXE)
Related links
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
•
Standard graphical browser — The browser is enabled by default.
•
Text browser — The browser is enabled by using Console Redirection.
Related links
System Setup details
Viewing System Setup
Viewing System Setup
To view the System Setup screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
34
Pre-operating system management applications
Related links
System Setup
System Setup details
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option
Description
System BIOS
Enables you to configure BIOS settings.
iDRAC Settings
Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings
Enables you to configure device settings.
Related links
System Setup
Viewing System Setup
System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode,
and enable or disable USB ports.
Related links
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
iDRAC Settings utility
Device Settings
Viewing System BIOS
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
Pre-operating system management applications
35
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
Related links
System BIOS
System BIOS Settings details
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Description
Option
System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings
Specifies information and options related to the installed memory.
Processor Settings
Specifies information and options related to the processor such as speed and cache size.
SATA Settings
Specifies options to enable or disable the integrated SATA controller and ports.
Boot Settings
Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Network Settings
Specifies options to change the network settings.
Integrated Devices
Specifies options to manage integrated device controllers and ports and specify related features and options.
Serial
Communication
Specifies options to manage the serial ports and specify related features and options.
System Profile
Settings
Specifies options to change the processor power management settings, memory frequency, and so on.
System Security
Specifies options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security. It also manages the power and NMI buttons on the system.
Miscellaneous
Settings
Specifies options to change the system date, time, and so on.
Related links
System BIOS
Viewing System BIOS
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
Related links
Boot Settings details
System BIOS
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
36
Pre-operating system management applications
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Boot Settings.
Related links
Boot Settings
Boot Settings details
Choosing the system boot mode
Changing the boot order
Boot Settings details
The Boot Settings screen details are explained as follows:
Option
Description
Boot Mode
Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not
installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems. This option is set to BIOS by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS
disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover
Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the HardDisk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard
drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.
Boot Option
Settings
Configures the boot sequence and the boot devices.
BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings
Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to
IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Related links
Boot Settings
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
•
BIOS boot mode (the default) is the standard BIOS-level boot interface.
•
Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to
boot to UEFI mode, it replaces the system BIOS.
Pre-operating system management applications
37
1
From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2
Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the
same boot mode.
3
After the system boots in the specified boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Related links
Boot Settings
Boot Settings details
Viewing Boot Settings
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
1
On the System Setup Main Menu screen, click System BIOS > Boot Settings.
2
Click Boot Option Settings > Boot Sequence.
3
Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
4
Click Exit, and then click Yes to save the settings on exit.
Related links
Boot Settings
Boot Settings details
Viewing Boot Settings
Network Settings
You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the
network controllers handles the network settings.
Related links
UEFI iSCSI Settings
Network Settings screen details
UEFI iSCSI Settings details
System BIOS
Viewing Network Settings
Viewing UEFI iSCSI Settings
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
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4
On the System BIOS screen, click Network Settings.
Related links
Network Settings
Network Settings screen details
Network Settings screen details
The Network Settings screen details are explained as follows:
Option
Description
PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI boot option is created for the device.
to 4)
PXE Device n
Settings(n = 1 to 4)
Enables you to control the configuration of the PXE device.
Related links
Network Settings
Viewing Network Settings
UEFI iSCSI Settings
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller
handles the network settings.
Related links
UEFI iSCSI Settings details
Viewing UEFI iSCSI Settings
Viewing UEFI iSCSI Settings
To view the UEFI iSCSI Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Network Settings.
5
On the Network Settings screen, click UEFI iSCSI Settings.
Related links
UEFI iSCSI Settings
UEFI iSCSI Settings
UEFI iSCSI Settings details
The UEFI ISCSI Settings screen details are explained as follows:
Option
Description
ISCSI Initiator Name
Specifies the name of the iSCSI initiator (iqn format).
ISCSI Device n (n =
1 to 4)
Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
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System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling
the power button.
Related links
System Security Settings details
Operating with a setup password enabled
System BIOS
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password
Viewing System Security
To view the System Security screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click System Security.
Related links
System Security
System Security Settings details
System Security Settings details
The System Security Settings screen details are explained as follows:
Option
Description
Intel AES-NI
Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password
Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password
Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status
Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can
only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with
Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information
Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status
Specifies the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect
booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
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Option
Description
Intel TXT
Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off
by default.
Power Button
Enables or disables the power button on the front of the system. This option is set to Enabled by default.
NMI Button
Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Delay
Immediate by default.
User Defined Delay
(60s to 240s)
Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
Secure Boot
Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is disabled by default.
Secure Boot Policy
When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and
certificates. Secure Boot policy is set to Standard by default.
Secure Boot Policy
Summary
Specifies the list of certificates and hashes that secure boot uses to authenticate images.
Related links
System Security
Viewing System Security
Secure Boot Custom Policy Settings
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
Viewing Secure Boot Custom Policy Settings
To view the Secure Boot Custom Policy Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click System Security.
5
On the System Security screen, click Secure Boot Custom Policy Settings.
Secure Boot Custom Policy Settings details
The Secure Boot Custom Policy Settings screen details are explained as follows:
Option
Description
Platform Key
Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key
Database
Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.
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41
Option
Description
Authorized
Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
Signature Database
Forbidden
Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).
Signature Database
Creating a system and setup password
Prerequisite
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1
To enter System Setup, press F2 immediately after turning on or rebooting your system.
2
On the System Setup Main Menu screen, click System BIOS > System Security.
3
On the System Security screen, verify that Password Status is set to Unlocked.
4
In the System Password field, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
•
A password can have up to 32 characters.
•
The password can contain the numbers 0 through 9.
•
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5
Reenter the system password, and click OK.
6
In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7
Reenter the setup password, and click OK.
8
Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Related links
System Security
Using your system password to secure your system
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1
Turn on or reboot your system.
2
Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Related links
System Security
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Deleting or changing system and setup password
Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1
To enter System Setup, press F2 immediately after turning on or restarting your system.
2
On the System Setup Main Menu screen, click System BIOS > System Security.
3
On the System Security screen, ensure that Password Status is set to Unlocked.
4
In the System Password field, alter or delete the existing system password, and then press Enter or Tab.
5
In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to confirm the deletion.
6
Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Related links
System Security
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
•
If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
•
You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Related links
System Security
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Related links
System Information details
System BIOS
Viewing System Information
Viewing System Information
To view the System Information screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
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NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click System Information.
Related links
System Information
System Information details
The System Information screen details are explained as follows:
Option
Description
System Model
Name
Specifies the system model name.
System BIOS
Version
Specifies the BIOS version installed on the system.
System
Management
Engine Version
Specifies the current version of the Management Engine firmware.
System Service Tag Specifies the system Service Tag.
System
Manufacturer
Specifies the name of the system manufacturer.
System
Manufacturer
Contact
Information
Specifies the contact information of the system manufacturer.
System CPLD
Version
Specifies the current version of the system complex programmable logic device (CPLD) firmware.
UEFI Compliance
Version
Specifies the UEFI compliance level of the system firmware.
Related links
System Information
System Information details
Viewing System Information
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system
memory testing and node interleaving.
Related links
Memory Settings details
System BIOS
Viewing Memory Settings
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Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Memory Settings.
Related links
Memory Settings
Memory Settings details
Memory Settings details
The Memory Settings screen details are explained as follows:
Option
Description
System Memory
Size
Specifies the memory size in the system.
System Memory
Type
Specifies the type of memory installed in the system.
System Memory
Speed
Specifies the memory speed.
System Memory
Voltage
Specifies the memory voltage.
Video Memory
Specifies the amount of video memory.
System Memory
Testing
Specifies whether the memory tests are run during system boot. Options are Enabled and Disabled. This option is
set to Disabled by default.
Memory Operating
Mode
Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror
Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient
Mode. This option is set to Optimizer Mode by default.
NOTE: The Memory Operating Mode option can have different default and available options based on the
memory configuration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This
mode can be used by an operating system that supports the feature to load critical applications or
enables the operating system kernel to maximize system availability.
Node Interleaving
Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If the field is set to Disabled, the system
supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.
Snoop Mode
Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop, and Cluster
on Die. This option is set to Early Snoop by default. This field is available only when the Node Interleaving is set to
Disabled.
NOTE: Snoop Mode is only available if the system is installed with four E7 v4 processors.
Related links
Memory Settings
Viewing Memory Settings
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Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization
technology, hardware prefetcher, and logical processor idling.
Related links
Processor Settings details
System BIOS
Viewing Processor Settings
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Processor Settings.
Related links
Processor Settings
Processor Settings details
Processor Settings details
The Processor Settings screen details are explained as follows:
Option
Description
Logical Processor
Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
QPI Speed
Enables you to control QuickPath Interconnect data rate settings.
Virtualization
Technology
Enables or disables the additional hardware capabilities provided for virtualization. This option is set to Enabled by
default.
Address Translation Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This option provides an
Service (ATS)
interface between CPU and DMA Memory Management to a chipset's Address Translation and Protection Table to
translate DMA addresses to host addresses. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher
Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Logical Processor
Idling
Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
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Option
Description
Configurable TDP
Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power
and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to
dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
X2Apic Mode
Enables or disables the X2Apic mode.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core
Speed
Specifies the maximum core frequency of the processor.
Processor 1
NOTE: Depending on the number of CPUs, there may be up to four processors listed.
The following settings are displayed for each processor installed in the system:
Option
Description
Family-ModelStepping
Specifies the family, model, and stepping of the processor as defined by Intel.
Brand
Specifies the brand name.
Level 2 Cache
Specifies the total L2 cache.
Level 3 Cache
Specifies the total L3 cache.
Number of Cores
Specifies the number of cores per processor.
Related links
Processor Settings
Viewing Processor Settings
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
Related links
SATA Settings details
System BIOS
Viewing SATA Settings
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click SATA Settings.
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47
Related links
SATA Settings
SATA Settings details
SATA Settings details
The SATA Settings screen details are explained as follows:
Option
Description
Embedded SATA
Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by
default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only
for ATA and AHCI modes.
Write Cache
Enables or disables the command for Embedded SATA drives during POST.
Port A
Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Port B
Option
Description
Model
Specifies the drive model of the selected device.
Drive Type
Specifies the type of drive attached to the SATA port.
Capacity
Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Port C
Option
Description
Model
Specifies the drive model of the selected device.
Drive Type
Specifies the type of drive attached to the SATA port.
Capacity
Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Port D
Option
Description
Model
Specifies the drive model of the selected device.
Drive Type
Specifies the type of drive attached to the SATA port.
Capacity
Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.
Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
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Option
Description
Model
Specifies the drive model of the selected device.
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Option
Description
Option
Description
Drive Type
Specifies the type of drive attached to the SATA port.
Capacity
Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.
Related links
SATA Settings
Viewing SATA Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Related links
Integrated Devices details
System BIOS
Viewing Integrated Devices
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Integrated Devices.
Related links
Integrated Devices
Integrated Devices details
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option
Description
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports
Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems.
After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB management port and also
restricts access to iDRAC features.
Internal USB Port
Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Integrated Network Enables or disables the integrated network card.
Card 1
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Option
Description
Embedded NIC1
and NIC2
NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated
Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for
shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only
available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is
mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by
using the NIC management utilities of the system.
I/OAT DMA Engine
Enables or disables the I/OAT option. Enable only if the hardware and software support the feature.
Embedded Video
Controller
Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global
Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Disabled by default.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to Enabled
by default.
Slot Disablement
Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration
of PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents
booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM
and UEFI drivers are disabled.
Related links
Integrated Devices
Viewing Integrated Devices
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related links
Serial Communication details
System BIOS
Viewing Serial Communication
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Serial Communication.
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Related links
Serial Communication
Serial Communication details
Serial Communication details
The Serial Communication screen details are explained as follows:
Option
Description
Serial
Communication
Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
also be enabled and the port address can be specified. This option is set to Auto by default.
Serial Port Address
Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.
External Serial
Connector
Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate
Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
Related links
Serial Communication
Viewing Serial Communication
System Profile Settings
You can use the System Profile Settings screen to enable specific system performance settings such as power management.
Related links
System Profile Settings details
System BIOS
Viewing System Profile Settings
Pre-operating system management applications
51
Viewing System Profile Settings
To view the System Profile Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click System Profile Settings.
Related links
System Profile Settings
System Profile Settings details
System Profile Settings details
The System Profile Settings screen details are explained as follows:
Option
Description
System Profile
Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option
is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
NOTE: All the parameters on the system profile setting screen are available only when the System Profile
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is DemandBased Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific
speed.
Turbo Boost
Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
Energy Efficient
Turbo
Enables or disables the Energy Efficient Turbo option.
C1E
Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States
Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Collaborative CPU
Performance
Control
Enables or disables the CPU power management option. When set to Enabled, the CPU power management is
controlled by the OS DBPM and the System DBPM (DAPC). This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency
Enables you to select the Processor Uncore Frequency option.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within
the turbo range based on workload.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is influenced by the
setting of the Energy Efficiency Policy option.
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Pre-operating system management applications
Option
Description
Energy Efficient
Policy
Enables you to select the Energy Efficient Policy option.
Number of Turbo
Boot Enabled Cores
for Processor 1
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.
NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost
Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait
Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
Related links
System Profile Settings
Viewing System Profile Settings
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system
date and time.
Related links
Miscellaneous Settings details
System BIOS
Viewing Miscellaneous Settings
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
1
Turn on, or restart your system.
2
Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart
your system and try again.
3
On the System Setup Main Menu screen, click System BIOS.
4
On the System BIOS screen, click Miscellaneous Settings.
Related links
Miscellaneous Settings
Miscellaneous Settings details
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option
Description
System Time
Enables you to set the time on the system.
System Date
Enables you to set the date on the system.
Pre-operating system management applications
53
Option
Description
Asset Tag
Specifies the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
In-System
Characterization
Enables or disables In-System Characterization. This option is set to Disabled by default. The two other options
are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s) in
system configuration to optimize system power and performance. ISC takes about 20 seconds to execute, and
system reset is needed for ISC results to be applied. The Enabled - No Reboot option executes ISC and continues
without applying ISC results until the next time system reset occurs. The Enabled option executes ISC and forces
an immediate system reset so that ISC results can be applied. It takes the system longer to be ready due to the
forced system reset. When disabled, ISC does not execute.
Related links
Miscellaneous Settings
Viewing Miscellaneous Settings
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Related links
Device Settings
System BIOS
Entering the iDRAC Settings utility
Changing the thermal settings
Entering the iDRAC Settings utility
1
Turn on or restart the managed system.
2
Press F2 during Power-on Self-test (POST).
3
On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Related links
iDRAC Settings utility
54
Pre-operating system management applications
Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your system.
1
Click iDRAC Settings > Thermal.
2
Under SYSTEM THERMAL PROFILE > Thermal Profile, select one of the following options:
•
Default Thermal Profile Settings
•
Maximum Performance (Performance Optimized)
•
Minimum Power (Performance per Watt Optimized)
3
Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom Minimum Fan Speed.
4
Click Back > Finish > Yes.
Related links
iDRAC Settings utility
Device Settings
Device Settings enables you to configure device parameters.
Related links
System BIOS
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified
Extensible Firmware Interface (UEFI) applications.
Related links
Embedded system management
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the system’s lifecycle. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related links
Dell Lifecycle Controller
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related links
Boot Manager main menu
System BIOS
Viewing Boot Manager
Pre-operating system management applications
55
Viewing Boot Manager
To enter Boot Manager:
1
Turn on, or restart your system.
2
Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Related links
Boot Manager
Boot Manager main menu
Boot Manager main menu
Menu item
Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities
Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
Related links
Boot Manager
Viewing Boot Manager
One-shot BIOS boot menu
One-shot BIOS boot menu enables you to select a boot device to boot from.
Related links
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
•
Launch Diagnostics
•
BIOS Update File Explorer
•
Reboot System
Related links
Boot Manager
56
Pre-operating system management applications
PXE boot
The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet
loaded with an operating system to be configured and booted remotely by an administrator.
Pre-operating system management applications
57
6
Installing and removing system components
This section provides information about installing and removing the R930 components.
Topics:
•
Safety instructions
•
Before working inside your system
•
After working inside your system
•
Recommended tools
•
Front bezel (optional)
•
System cover
•
Inside the system
•
System memory
•
Memory riser
•
Memory riser and fan cage
•
Cooling fans
•
Cable management tray
•
Hard drives
•
Optical drive (optional)
•
Internal USB memory key (optional)
•
Expansion cards and expansion card risers
•
Network Daughter Card riser
•
Network daughter card
•
Chassis intrusion switch
•
SD vFlash card (optional)
•
Internal dual SD module (optional)
•
Integrated storage controller card
•
Processors and heat sinks
•
Power supply units
•
Power distribution board
•
System battery
•
Hard drive backplane
•
SAS expander daughter card
•
Control panel
•
System board
•
Trusted Platform Module
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
58
Installing and removing system components
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Dell recommends that you always use a static mat and static strap while working on components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with either a
component or with a blank.
Before working inside your system
Prerequisite
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Turn off the system, including any attached peripherals.
2
Disconnect the system from the electrical outlet and disconnect the peripherals.
3
If installed, remove the front bezel.
4
If applicable, remove the system from the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
5
Remove the system cover.
Related links
Safety instructions
Removing the optional front bezel
Removing the system cover
After working inside your system
Prerequisite
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Install the system cover.
2
If applicable, install the system into the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
3
If removed, install the optional front bezel.
4
Reconnect the peripherals and connect the system to the electrical outlet.
5
Turn on the system, including any attached peripherals.
Related links
Safety instructions
Installing the optional front bezel
Installing the optional front bezel
Recommended tools
You need the following tools to perform the removal and installation procedures:
•
Key to the bezel lock.
This is needed only if your system includes a bezel.
•
Phillips #2 screwdriver
Installing and removing system components
59
•
Wrist grounding strap
Front bezel (optional)
The front bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset
or power button. The front bezel can also be locked for additional security.
Removing the optional front bezel
Prerequisite
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Locate and remove the bezel key.
NOTE: The bezel key is attached to the back of the bezel.
2
Unlock the bezel by using the key.
3
Slide the release latch up and pull the left end of the bezel.
4
Unhook the right end, and remove the bezel.
Figure 11. Removing the optional front bezel
1
front bezel
3
release latch
Related links
Safety instructions
Installing the optional front bezel
Prerequisite
Follow the safety guidelines listed in the Safety instructions section.
60
Installing and removing system components
2
bezel lock
Steps
1
Locate and remove the bezel key.
NOTE: The bezel key is attached to the back of the bezel.
2
Hook the right end of the bezel onto the chassis.
3
Fit the free end of the bezel onto the system.
4
Lock the bezel by using the key.
Figure 12. Installing the optional front bezel
1
front bezel
2
bezel lock
Related links
Safety instructions
System cover
The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system
cover actuates the intrusion switch which aids in maintaining system security.
Removing the system cover
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
Turn off the system, including any attached peripherals.
3
Disconnect the system from the electrical outlet and disconnect the peripherals.
4
If installed, remove the front bezel.
Steps
1
Rotate the latch release lock counter clockwise to the unlocked position.
2
Lift the latch toward the back of the system.
The system cover slides back and the tabs on the system cover disengage from the slots on the chassis.
NOTE: The position of the latch may vary depending on the configuration of your system.
3
Hold the cover on both sides, and lift the cover away from the system.
Installing and removing system components
61
Figure 13. Removing the system cover
1
latch release lock
3
system cover latch
2
system cover
Next step
1
Install the system cover.
Related links
Safety instructions
Before working inside your system
Removing the optional front bezel
Installing the optional front bezel
Installing the optional front bezel
Installing the system cover
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.
Steps
1
Align the slots on the system cover with the tabs on the chassis.
2
Push the system cover latch down to move the system cover into the closed position.
The system cover slides forward and the slots on the system cover engage with the tabs on the chassis. The system cover latch locks
into place when the system cover is completely engaged with the tabs on the chassis.
3
Rotate the latch release lock clockwise to the locked position.
62
Installing and removing system components
Figure 14. Installing the system cover
1
latch release lock
3
latch
2
system cover
Next steps
1
If removed, install the front bezel.
2
Reconnect the peripherals and connect the system to the electrical outlet.
3
Turn on the system, including any attached peripherals.
4
Follow the procedure listed in the After working inside your system section.
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installing and removing system components
63
Figure 15. Inside the system
1
left expansion card riser assembly
2
right expansion card riser assembly
3
right power supply bay
4
right power distribution board
5
cable management tray
6
memory riser (8)
7
hard drive backplane
8
SAS expander daughter card (primary)
9
control panel board
10
release tab for SAS expander daughter card (2)
11
release tab for hard drive backplane (2)
12
cooling fan (6)
13
left power distribution board
14
left power supply bay
System memory
Your system supports DDR4 ECC registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs) at DDR4 (1.2 V) voltage
specification. It also supports single, dual, and quad rank DIMMs of up to 2400 MHz.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1333 MT/s, 1600 MT/s, and 1866 MT/s depending on:
•
DIMM type (RDIMM and LRDIMM)
•
DIMM configuration (number of ranks)
•
Maximum frequency of the DIMMs
•
Number of DIMMs populated per channel
•
System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)
•
Maximum supported DIMM frequency of the processors
64
Installing and removing system components
The system memory contains 96 memory sockets organized into eight memory risers, split into four sets of two risers per processor. Each
memory riser has:
•
12 DIMM sockets arranged into four channels. In each channel, the release levers of the first socket are marked white, the second
socket black, and the third socket green.
•
Two Scalable Memory Interconnect-2 (SMI-2) ports that help DIMMs to connect with the processor.
•
Two Scalable Memory Buffers (SMB) that provide access to the DIMMs.
NOTE: GT/s indicates memory bus speed in GigaTransfers per second.
SMI-2 ports operate in two modes:
•
Performance Mode (2:1) up to 3.2 GT/s for higher bandwidth
•
Lock Step Mode (1:1) up to 1.87 GT/s for higher DDR4 speeds and better RAS (Reliability, Availability, and Serviceability) features
The maximum memory that is supported on your system varies according to the sizes of memory modules being used. Single, dual, and
quad rank DIMMs of capacities 8 GB, 16 GB, and 32 GB are supported for a total of up to 3 TB.
NOTE: DIMMs in memory risers A and B are assigned to processor 1, C and D are assigned to processor 2, E and F are assigned
to processor 3 and G and H are assigned to processor 4.
Figure 16. Memory socket locations
Memory channels are organized as follows:
Table 30. Memory channel organization
Processor
1
channel 0:
slots A1, A5,
and A9
channel 1:
slots A2, A6,
and A10
channel 2:
slots A3, A7,
and A11
channel 3:
slots A4, A8,
and A12
channel 0:
slots B1, B5,
and B9
channel 1:
slots B2, B6,
and B10
channel 2:
slots B3, B7,
and B11
channel 3:
slots B4, B8,
and B12
Processor
2
channel 0:
slots C1, C5,
and C9
channel 1:
slots C2, C6,
and C10
channel 2:
slots C3, B7,
and C11
channel 3:
slots C4, C8,
and C12
channel 0:
slots D1, D5,
and D9
channel 1:
slots D2, D6,
and D10
channel 2:
slots D3, D7,
and D11
channel 3:
slots D4, D8,
and D12
Installing and removing system components
65
Processor
3
channel 0:
slots E1, E5,
and E9
channel 1:
slots E2, E6,
and E10
channel 2:
slots E3, E7,
and E11
channel 3:
slots E4, E8,
and E12
channel 0:
slots F1, F5,
and F9
channel 1:
slots F2, F6,
and F10
channel 2:
slots F3, F7,
and F11
channel 3:
slots F4, F8,
and F12
Processor
4
channel 0:
slots G1, G5,
and G9
channel 1:
slots G2, G6,
and G10
channel 2:
slots G3, G7,
and G11
channel 3:
slots G4, G8,
and G12
channel 0:
slots H1, H5,
and H9
channel 1:
slots H2, H6,
and H10
channel 2:
slots H3, H7,
and H11
channel 3:
slots H4, H8,
and H12
The following table shows the memory populations and operating frequencies for the supported configurations (Performance Mode (2:1)):
Table 31. Memory population
DIMM Type
DIMMs Populated/
Channel (DPC)
DIMM Size
Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
DDR4 2400 MT/s (1.2 V)
RDIMM
LRDIMM
1
32 GB
1600 MT/s
Dual rank
2
32 GB
1600 MT/s
Dual rank
3
32 GB
1333 MT/s
Dual rank
1
64 GB
1600 MT/s
Quad rank
2
64 GB
1600 MT/s
Quad rank
3
64 GB
1600 MT/s
Quad rank
The following table shows the memory populations and operating frequencies for the supported configurations (Lock Step Mode (1:1)):
Table 32. Memory population for Lock Step Mode (1:1)
DIMM Type
DIMMs Populated/
Channel (DPC)
DIMM Size
Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
DDR4 2133 MT/s (1.2 V)
RDIMM
LRDIMM
1
32 GB
1866 MT/s
Dual rank
2
32 GB
1866 MT/s
Dual rank
3
32 GB
1333 MT/s
Dual rank
1
64 GB
1866 MT/s
Quad rank
2
64 GB
1866 MT/s
Quad rank
3
64 GB
1600 MT/s
Quad rank
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural
configuration. The following are the recommended guidelines for best performance:
•
RDIMMs and LRDIMMs cannot be mixed.
•
x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.
•
Populate up to three dual- or single-rank RDIMMs per channel.
•
Up to three quad rank LRDIMMs can be populated per channel.
•
Up to three LRDIMMs can be populated regardless of rank count.
•
Populate DIMM sockets only if a processor is installed. For dual-processor systems, sockets A1 to A12, B1 to B12 and sockets C1 to C12,
D1 to D12 are available. Each processor requires a minimum of 2 DIMMs, which must be identical.
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Installing and removing system components
•
Populate all sockets with white release lever first, then black, and then green.
•
Populate the sockets by highest rank count in the following order — first in sockets with white release levers, then black, and then
green. For example, if you want to mix single-rank and dual-rank RDIMMs, populate single-rank RDIMMs in the sockets with white
release tabs and dual-rank RDIMMs in the sockets with black release tabs.
•
The memory configuration for each processor should be identical. For example, if you populate socket A1 and B1 for processor 1, then
populate socket C1 and D1 for processor 2, and so on.
•
Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example 8 GB and 16
GB memory modules can be mixed).
•
Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance.
•
If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or
slower depending on system DIMM configuration.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.
Advanced Error Correction Code (lockstep)
Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects
against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:
•
Memory modules must be identical in size, speed, and technology.
•
DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green
release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A3, A2 with A4, A5 with A7, and so
on.
Memory optimized (independent channel) mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any
specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is
copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a
dual-processor configuration with sixteen 4 GB single-rank memory modules, the available system memory is: 3/4 (ranks/channel) × 16
(memory modules) × 4 GB = 48 GB, and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes, providing improved uncorrectable
multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the total installed physical memory.
Half of the installed memory is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches over
to the mirrored copy. This ensures SDDC and multi-bit protection.
Installing and removing system components
67
The installation guidelines for memory modules are as follows:
•
Memory modules must be identical in size, speed, and technology.
•
Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets
with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2,
A3 with A4, A5 with A6, and so on.
•
Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets
with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A3,
A2 with A4, A5 with A7, and so on.
Table 33. Processor configuration
Processor
Configuration
Memory population rules
Memory population information
Single CPU
Memory population order
{1,2}, {3,4}
See Memory mirroring note
Fault Resilient Memory
Fault Resilient Memory (FRM) mode operates with the parts of redundant system memory, leaving the rest of the system memory in nonmirror mode. It reduces the cost of memory mirroring by mirroring just the critical portion of memory versus mirroring the entire memory
space. It provides additional flexibility to optimize cost, performance, or RAS by providing high degree of reliability to memory at lower cost
than mirroring the entire system memory.
Memory Mirroring is a RAS feature that enables duplicating memory content at a remote DIMM in the partition. This capability enables high
data availability from memory subsystem. Fault Resilient Memory enables you to select the segments of system memory that contains the
most critical code.
Sample memory configurations
The following table shows sample memory configurations for a single processor that follow the appropriate memory guidelines stated in this
section.
NOTE: DIMMs populated must be identical for each riser. In the mirroring mode, only one of the two CPUs is populated.
Table 34. Memory configurations—single riser
Memory Mode
System Capacity
(in GB)
DIMM Size
(in GB)
Number of
DIMMs
DIMM Slot Population for CPU 1 (Riser A)
2
Advanced ECC
Lockstep
68
6
10
4
8
12
1
5
9
3
7
64
8
8
X
X
X
96
8
12
X
X
X
X
X
X
128
8
16
X
X
X
X
X
X
192
8
24
X
X
X
X
X
X
64
16
4
X
X
96
16
6
X
X
X
128
16
8
X
X
X
128
32
4
X
X
192
32
6
X
X
X
256
32
8
X
X
X
X
384
32
12
X
X
X
Installing and removing system components
X
X
X
X
X
X
X
11
X
X
X
X
X
X
Memory Mode
System Capacity
(in GB)
DIMM Size
(in GB)
Number of
DIMMs
Optimized
Population
(Independent
Channel)
32
8
4
X
X
48
8
6
X
X
X
64
8
8
X
X
X
X
80
8
10
X
X
X
96
16
6
X
128
16
8
X
96
16
6
X
128
16
8
X
192
32
6
X
256
32
8
X
192
32
6
X
256
32
8
X
384
32
12
X
64
8
8
X
128
8
16
X
X
192
8
24
X
X
128
16
8
X
256
16
16
X
X
384
16
24
X
X
256
32
8
X
512
32
16
X
X
768
32
24
X
X
Mirroring and
Partial Mirroring
DIMM Slot Population for CPU 1 (Riser A)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
NOTE: The table displays sample memory propulation for Riser A, the same rules have to be replicated on Riser B.
Memory riser
Removing a memory riser blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Step
Holding the slots on the memory riser blank, lift the memory riser blank out of the memory riser and fan cage.
Installing and removing system components
69
Figure 17. Removing the memory riser blank
1
memory riser blank
3
connector protective cap
2
guide on the memory riser and fan cage (2)
Next steps
1
Install the memory riser blank or memory riser.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing a memory riser blank
Installing a memory riser
After working inside your system
Installing a memory riser blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
70
Installing and removing system components
Steps
1
Align the memory riser blank with the guides on the memory riser and fan cage.
2
Insert the memory riser blank into the guides on the memory riser and fan cage until it is firmly seated.
Figure 18. Installing the memory riser blank
1
memory riser blank
3
connector protective cap
2
guide on the memory riser and fan cage (2)
Next step
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Removing a memory riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Installing and removing system components
71
Steps
1
Press the handle lock, and slide it in the direction of the arrow to release the memory riser handle.
2
Hold the memory riser handle and pull the memory riser out of the memory riser and fan cage.
CAUTION: To maintain proper system cooling, all empty memory riser slots must have memory riser blanks installed.
Figure 19. Removing the memory riser
1
memory riser and fan cage
3
handle lock
2
Next steps
1
Install a memory riser or a memory riser blank.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing a memory riser
Installing a memory riser blank
After working inside your system
72
Installing and removing system components
memory riser handle
Installing a memory riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Before installing the memory riser, ensure that the memory module socket ejectors are in the locked position. Also
ensure cables from the hard drive backplane are placed in the cable latch and closed.
CAUTION: Use the memory riser handle, while installing and removing the memory risers. Handling the memory riser without
using the handle may cause injury.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
If installed, remove the memory riser blank and the protective cap on the memory riser connector.
Steps
1
Hold the memory riser handle in the direction of the air flow, and align the memory riser with the guides on the memory riser and fan
cage.
2
Insert the memory riser into the guides on the memory riser and fan cage until it is fully seated in the connector on the system board.
3
Press the memory riser handle until the handle lock clicks into place.
NOTE: If the memory riser is not seated properly, the memory riser handle will not get locked.
Installing and removing system components
73
Figure 20. Installing the memory riser
1
memory riser and fan cage
3
handle lock
2
memory riser handle
Next step
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a memory riser blank
After working inside your system
Removing memory modules from the memory riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the memory riser.
74
Installing and removing system components
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or
metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1
To open the memory riser, open the flip out brackets on the memory riser.
Figure 21. Opening the memory riser
1
memory riser
3
memory riser handle
2
flip out bracket (2)
2
Locate the appropriate memory module socket.
3
To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.
NOTE: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or
metallic contacts.
4
Lift the memory module away from the system.
Installing and removing system components
75
Figure 22. Removing a memory module
1
memory module
3
memory module ejector (2)
2
memory module socket
Next steps
1
If you are removing a memory module permanently, install a memory module blank.
NOTE: The procedure for removing and installing a memory module blank is identical to removing and installing a memory
module.
2
Install the memory riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a memory riser
Installing memory modules
Installing a memory riser
After working inside your system
Installing memory modules
Prerequisites
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or
metallic contacts on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
76
Installing and removing system components
Steps
1
To open the memory riser, open the flip out brackets on the memory riser.
2
Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
3
Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
4
Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module
evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only
one orientation.
5
Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other
sockets that have memory modules installed.
Figure 23. Installing the memory module
1
memory module
3
memory module socket ejector (2)
2
alignment key
6
Repeat step 3 through step 6 of this procedure to install the remaining memory modules.
7
Close the flip out brackets to secure the memory modules in the memory riser.
Installing and removing system components
77
Figure 24. Closing the memory riser
1
memory riser
3
memory riser handle
2
flip out bracket (2)
Next steps
1
Install the memory riser.
2
Follow the procedure listed in the After working inside your system section.
3
Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
4
If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly
seated in the memory module socket.
5
Run the system memory test in system diagnostics.
Related links
Safety instructions
Before working inside your system
Installing a memory riser
After working inside your system
Memory riser and fan cage
The memory risers and fans are installed and secured in the memory riser and fan cage.
Removing the memory riser and fan cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
WARNING: To avoid damage to the memory riser and fan cage, you must remove all the memory risers and cooling fans before
removing the memory riser and fan cage.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
78
Installing and removing system components
3
Remove the following:
a
Memory risers
b
Cooling fans
c
Memory riser blanks, if installed
Steps
1
Slide the cage handle lock in the direction of the arrow.
2
Holding the cage handle in the unlocked position and rear handle, lift the memory riser and fan cage away from the system.
Figure 25. Removing the memory riser and fan cage
1
cage handle lock
2
cage handle
3
memory riser and fan cage
4
rear handle
5
guide rail (2)
6
guide on the chassis (2)
7
chassis
Next steps
1
Install the memory riser and fan cage.
NOTE: Before installing the memory riser and fan cage, ensure there are no loose cables from the hard drive backplane. If
the cables are not latched, the cage will not seat firmly into the chassis.
2
3
Install the following:
a
Memory risers
b
Cooling fans
c
Memory riser blanks, if installed
Follow the procedure listed in the After working inside your system section.
Installing and removing system components
79
Related links
Safety instructions
Before working inside your system
Removing a memory riser blank
Removing a memory riser
Removing a cooling fan
Installing the memory riser and fan cage
After working inside your system
Safety instructions
Installing the memory riser and fan cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Before installing the memory riser and fan cage, ensure there are no loose cables from the hard drive backplane. If the
cables are not latched, the cage will not seat firmly into the chassis.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Lift the memory riser and fan cage by holding the cage handle and back of the cage.
2
Align the guide rails on the memory riser and fan cage with the guides on the chassis.
3
Lower the memory riser and fan cage into the system until it is firmly seated on the system board.
4
Lower the cage handle until the cage handle locks into place.
80
Installing and removing system components
Figure 26. Installing the memory riser and fan cage
1
cage handle lock
2
cage handle
3
memory riser and fan cage
4
rear handle
5
guide rail (2)
6
guide on the chassis (2)
7
chassis
Next steps
1
Install the following:
a
2
Memory risers
b
Cooling fans
c
Memory riser blanks, if removed
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing a memory riser
Installing a cooling fan
Installing a memory riser blank
After working inside your system
Cooling fans
Your system supports six hot-swappable cooling fans that are mounted in a memory riser and fan cage. These fans provide cooling for the
processors, expansion cards, and memory modules. Individual fans are connected to the fan tray located below the fan cage. The fan tray is
connected through a single 12x2 connector to the system board.
Installing and removing system components
81
NOTE: In the event of a failure, excessive temperature, or a problem with a particular fan, the fan number is referenced by the
Embedded Server Management (ESM), allowing you to easily identify and replace the particular fan by noting the fan numbers
on the memory riser and fan cage.
WARNING: Do not place any physical obstructions in the front or rear of the chassis. This may cause a decrease in airflow,
resulting in an over-heating condition.
Removing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
WARNING: Do not operate the system without the cooling fans or the system cover for an extended period of time.
WARNING: The cooling fans operate at a high speed. To avoid injury, do not attempt to touch the cooling fan blades while
working on cooling fans.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
NOTE: The procedure for removing each fan is identical.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Step
Press the release tabs and lift the cooling fan out of the memory riser and fan cage.
82
Installing and removing system components
Figure 27. Removing a cooling fan
1
cooling fan
2
release tab (2)
Next steps
1
Install the cooling fan.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing a cooling fan
After working inside your system
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
WARNING: The cooling fans operate at a high speed. To avoid injury, do not attempt to touch the cooling fan blades while
working on cooling fans.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Align the connector on the cooling fan with the connector on the fan tray.
2
Holding the release tabs, insert the cooling fan into the memory riser and fan cage with the arrow pointing toward the back of the
system.
Installing and removing system components
83
3
Lower the cooling fan until connector on the cooling fan engages with the connector on the fan tray.
Figure 28. Installing a cooling fan
1
cooling fan
2
release tab (2)
The release tabs click into place when the cooling fan is firmly seated.
Next step
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Removing the fan tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
Memory risers
b
Cooling fans
c
Memory riser blanks, if installed
d
Memory riser and fan cage
84
Installing and removing system components
Steps
1
Loosen the captive screws in the order of the numbers printed on the fan tray.
2
Hold the fan tray by its edges and lift the fan tray out of the system.
Figure 29. Removing the fan tray
1
tab on the fan tray (2)
2
fan tray
3
captive screw (3)
4
slot on the memory riser guide
5
connector on the system board
Next steps
1
Install the fan tray.
2
Install the following:
3
a
Memory riser and fan cage
b
Memory risers
c
Cooling fans
d
Memory riser blanks, if installed
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a memory riser
Removing a cooling fan
Removing a memory riser blank
Installing the fan tray
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
Installing a memory riser blank
After working inside your system
Installing and removing system components
85
Installing the fan tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Align the captive screws on the fan tray with the screw holes on the system board while lowering the fan tray into the system.
NOTE:
•
Ensure that the tabs on the fan tray are seated in the slots on the memory riser guide.
2
• Ensure that the connector on the fan tray engages with the connector on the system board.
Press the fan tray at the edges to ensure that the fan tray is properly seated.
3
Tighten the captive screws in the order of the numbers printed on the fan tray.
Figure 30. Installing the fan tray
1
tab on the fan tray (2)
2
fan tray
3
captive screw (3)
4
slot on the memory riser guide
5
connector on the system board
Next steps
1
2
Install the following:
a
Memory riser and fan cage
b
Cooling fans
c
Memory risers
d
Memory riser blanks, if removed
Follow the procedure listed in the After working inside your system section.
86
Installing and removing system components
Related links
Safety instructions
Before working inside your system
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
Installing a memory riser blank
After working inside your system
Cable management tray
The cable management tray is located above the heat sinks. It is used to route and manage the cables connecting the storage and
expansion cards to various connectors on the backplane.
NOTE: Cable management tray also facilitates proper cooling of the system. It helps control airflow to the processors and the
expansion cards on the risers, when the risers are installed.
Removing the cable management tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
Memory risers
b
Memory riser blanks, if installed
c
Cooling fans
d
Memory riser and fan cage
Steps
1
To open the cable management tray, press the release tab.
2
Remove the cables routed through the cable management tray.
3
Press the cable management tray hooks to disengage them from the slots on the side of the chassis.
4
Lift the cable management tray out of the system.
Installing and removing system components
87
Figure 31. Removing the cables routed through the cable management tray
1
cable management tray
3
cables
2
release tab
2
cable management tray hook (4)
Figure 32. Removing the cable management tray
1
slots on the chassis (4)
3
cable management tray
Next steps
1
Install the following:
88
Installing and removing system components
a
2
Memory riser and fan cage
b
Cooling fans
c
Memory risers
d
Memory riser blanks, if removed
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a memory riser
Removing a cooling fan
Removing the memory riser and fan cage
Removing a memory riser blank
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
Installing a memory riser blank
Installing the cable management tray
After working inside your system
Installing the cable management tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
Memory risers
b
Memory riser blanks, if installed
c
Cooling fans
d
Memory riser and fan cage
Steps
1
Position the cable management tray above the heat sinks.
2
Lower one end of the cable management tray, and insert the cable management tray hooks into the slots on the side of the chassis.
3
Lower the other end of the cable management tray, and press the cable management tray hooks so that they snap into the slots on
the side of the chassis.
4
Open the cable management tray by using the release tab.
5
Route the cables through the cable management tray.
6
Close the cable management tray.
Installing and removing system components
89
Figure 33. Guiding the cables through the cable management tray
1
cable management tray
3
cables
2
release tab
2
cable management tray hook (4)
Figure 34. Installing the cable management tray
1
slots on the chassis (4)
3
cable management tray
Next steps
1
Install the following:
90
Installing and removing system components
a
2
Memory riser and fan cage
b
Cooling fans
c
Memory risers
d
Memory riser blanks, if removed
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a memory riser
Removing a cooling fan
Removing the memory riser and fan cage
Removing a memory riser blank
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
Installing a memory riser blank
After working inside your system
Hard drives
Your system supports Entry Hard Drives and Enterprise Class Hard Drives. Entry Hard Drives are designed for 5x8 operating environment
with less workload rating to drives, and Enterprise Class Drives are designed for 24x7 operating environment. Selecting the correct drive
class enables the critical areas of quality, functionality, performance, and reliability to be optimized for the target implementation.
NOTE: Do not mix Enterprise Class Drives with Entry Hard Drives.
Choosing the right drive type depends on the usage pattern. Improper use of Entry Hard Drives (workload rating exceed 55 TB/year) leads
to significant risk and increase the drives failure rate.
For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at
Dell.com/poweredgemanuals.
Depending on the configuration, your system supports one of the following:
Four hard drive
systems
Up to four 2.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA SSD
Twenty four hard
drive systems
Up to twenty four 2.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA SSD
Sixteen hard
Up to sixteen 2.5-inch hot-swappable SATA hard drives or SATA SSD plus eight 2.5-inch PCIe SSD
drive/SSD plus eight
PCIe SSD systems
Limitations for SATA SSDs backplane configurations:
•
Four hard drive systems: No limitations
•
x24 hard drive systems with unified backplane (single-PERC configuration): SATA SSDs might be installed in slots 12-23 only.
•
x24 hard drive systems with Dual-PERC (performance) configuration: No limitations
•
x16+8 PCIE systems: SATA SSDs might only be installed in slots 8-15.
NOTE: SSD/SAS/SATA hard drives cannot be mixed in a system.
The hot-swappable hard drives connect to the system board through the hard drive backplane. Hot-swappable hard drives are supplied in
hot-swappable hard drive carriers that fit in the hard drive slots.
Installing and removing system components
91
CAUTION: Before attempting to remove or install a hot-swappable hard drive while the system is running, see the documentation
for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap hard drive removal
and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. High capacity hard drives can take several hours to
format.
Removing a 2.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed.
1
Follow the safety guidelines listed in the Safety instructions section.
2
If installed, remove the front bezel.
Step
Press the release button and slide the hard drive blank out of the hard drive slot.
Figure 35. Removing a 2.5-inch hard drive blank
1
hard drive blank
Next step
If removed, install the front bezel.
Related links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
92
Installing and removing system components
2
release button
Installing a 2.5-inch hard drive blank
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
If installed, remove the front bezel.
Step
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
Figure 36. Installing a 2.5-inch hard drive blank
1
hard drive blank
Next step
If removed, install the front bezel.
Related links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Removing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
If installed, remove the front bezel.
3
Using the management software, prepare the hard drive for removal. For more information, see the documentation for the storage
controller.
If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned off. You can remove the hard drive
when the hard drive indicators turn off.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
Installing and removing system components
93
Steps
1
Press the release button to open the hard drive carrier release handle.
2
Slide the hard drive carrier out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive carrier blanks installed.
Figure 37. Removing a hot swappable hard drive or SSD
1
release button
3
hard drive carrier handle
2
hard drive carrier
Next steps
1
If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard drive slot, or install a hard drive
carrier.
2
If removed, install the front bezel.
Related links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Installing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier and
attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make
it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
94
Installing and removing system components
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically
begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have overwritten. Any data on the replacement hard drive is immediately lost after the hard drive is installed.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
1
If installed, remove the front bezel.
2
If installed, remove the hard drive carrier blank.
3
Install a hot swappable hard drive into the hot swappable hard drive carrier.
Steps
1
Press the release button on the front of the hot swappable hard drive carrier and open the hot swappable hard drive carrier handle.
2
Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard drive carrier until it comes in
contact with the backplane.
3
Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in place.
Figure 38. Installing a hot swappable hard drive carrier
1
release button
3
hard drive carrier handle
2
hard drive carrier
Next step
If removed, install the front bezel.
Related links
Safety instructions
Removing a 2.5-inch hard drive blank
Installing a hot swappable hard drive into a hard drive carrier
Installing the optional front bezel
Safety instructions
Removing a 2.5-inch hard drive blank
Removing the optional front bezel
Installing the optional front bezel
Installing a hot swappable hard drive into a hard drive carrier
Installing and removing system components
95
Removing a hot swappable hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
1
Keep the Phillips #2 screwdriver ready.
2
Remove the hard drive carrier from the system.
Steps
1
Remove the screws from the side rails on the hard drive carrier.
2
Lift the hard drive out of the hard drive carrier.
Figure 39. Removing a hot swappable hard drive from a hard drive carrier
1
screw (4)
3
hard drive carrier
2
hard drive
Next steps
1
Install the hot swappable hard drive into the hard drive carrier.
2
Install the hot swappable hard drive carrier into the system.
Related links
Safety instructions
Removing a hot swappable hard drive carrier
Installing a hot swappable hard drive into a hard drive carrier
Installing a hot swappable hard drive carrier
Installing a hot swappable hard drive into a hard drive carrier
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Keep the Phillips #2 screwdriver ready.
96
Installing and removing system components
Steps
1
Insert the hard drive into the hard drive carrier with the connector end of the hard drive facing the back of the hard drive carrier.
2
Align the screw holes on the hard drive with the screw holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
3
Install the screws to secure the hard drive to the hard drive carrier.
Figure 40. Installing a hard drive into a hard drive carrier
1
screw (4)
3
hard drive carrier
2
hard drive
Optical drive (optional)
Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical
disc readers and optical disc writers.
Removing the optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Slide the release latch in the direction of the arrow to release the ejector handle.
2
Hold the ejector handle and pull the optical drive out of the system.
3
To remove the optical drive from the optical drive carrier, pull the tab on the cable to disconnect the cable from the connector on the
optical drive .
4
Flex the left side wall of the optical drive carrier to release the optical drive from the carrier.
Installing and removing system components
97
Figure 41. Removing the optical drive
1
optical drive connector
2
cable
3
pull tab
4
optical drive carrier
5
ejector handle
6
release latch
Next steps
1
Install the optical drive.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the optical drive
After working inside your system
Installing the optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Follow the artwork printed on the optical carrier to insert optical drive into the carrier.
98
Installing and removing system components
Steps
1
Reconnect the cable to the back of the optical drive.
2
Align the optical drive with the optical drive slot in the front of the chassis.
3
Slide the optical drive into the optical drive slot until the optical drive connector engages with SATA connector on the system board.
Figure 42. Installing the optical drive
1
optical drive connector
2
cable
3
pull tab
4
optical drive carrier
5
ejector handle
Next step
1
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Internal USB memory key (optional)
An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot
sequence in System Setup.
The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of System Setup.
NOTE: To locate the internal USB port (INT_USB) on the system board, see the System board jumpers and connectors section.
Installing and removing system components
99
Replacing the optional internal USB memory key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Locate the USB port or USB memory key on the system board.
To locate the USB port, see the System board jumpers and connectors section.
2
If installed, remove the USB memory key from the USB port.
Figure 43. Removing the internal USB memory key
1
3
USB memory key
2
USB port
2
USB port
Insert the replacement USB memory key into the USB port.
Figure 44. Installing the internal USB memory key
1
USB memory key
Next steps
1
Follow the procedure listed in the After working inside your system section.
2
While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
100
Installing and removing system components
Expansion cards and expansion card risers
Your system supports third Generation 10 PCIe expansion card slots that include one dedicated slot for PERC 9 storage card and one
dedicated riser-slot for Network Daughter Card (NDC).
Expansion card installation guidelines
Slot 1 connector functions as an x8 connector and can be extended as two x4 slots when the left I/O riser is installed.
Slot 9 connector functions as an x16 connector and can be extended as two x8 slots when the right I/O riser is installed.
NOTE: A missing or an unsupported expansion card riser logs an SEL event. It does not prevent your system from powering on
and no BIOS POST message or F1/F2 pause is displayed.
NOTE: Left and right optional risers support Generation 3 expansion cards.
Table 35. Supported expansion cards
Riser
2 (optional)
PCIe slot
Processor connection Height
Length
Link width
Slot width
1
Processor 1
Full Height
Half Length
x8
x24
1/1
Processor 1
Full Height
Full Length
x4
x8
NOTE: If the optional riser 2 is installed as the left I/O riser
1 (NDC riser)
3 (optional)
2
Processor 1
Full Height
Half Length
x8
x16 - reversed
2/2
Processor 1
Full Height
Half Length
x4
x8
3
Processor 1
Full Height
Half Length
x8
x16
4
Processor 2
Full Height
Half Length
x16
x16
5
Processor 2
Full Height
Half Length
x16
x16
6
Processor 3
Full Height
Half Length
x16
x16
7
Processor 3
Full Height
Half Length
x16
x16
8
Processor 4
Full Height
Half Length
x16
x16
9
Processor 4
Full Height
Half Length
x16
x24
1/9
Processor 4
Full Height
Full Length
x8
x16
Half Length
x8
x16
NOTE: If the optional riser 3 is installed as the right I/O riser
2/10
Processor 4
Full Height
NOTE: Do not install a full-height expansion card on PCIe slot 2/10.
NOTE: The expansion cards are not hot-swappable. Ensure the AC power supply unit is removed before installing the expansion
cards.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with
the highest priority should be installed first using the slot priority indicated. All other expansion cards should be installed in card priority and
slot priority order.
Installing and removing system components
101
Table 36. Expansion card installation order
Card priority
Card type
Form factor
Slot priority (Two
processors)
Slot priority (Four processors) Max allowed
1
Internal Storage
(Integrated Slot)
Full Height
4
4,7
2
2
External SAS controllers
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
1, 3, 4, 5, 6, 7, 8, 9, (2/10)^,
(1/1)*
2
3
40 Gb Ethernet
Controllers
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
1, 3, 4, 5, 6, 7, 8, 9, (1/9)^,
(2/10)^, (1/1)*, (2/2)*
9
4
Fibre Channel 16 Gb,
HBA, Single/Dual Port
(Emulex)
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
1, 3, 4, 5, 6, 7, 8, 9, (1/9)^,
(2/10)^, (1/1)*, (2/2)*
10*
Fibre Channel 16 Gb,
HBA, Single/Dual Port
(QLogic)
Full Height
1, 3, 4, 5
1, 3, 4, 5, 6, 7, 8, 9
8
Converged Network
Full Height
Adapters 10 Gb, Dual Port
(Intel)
1, 3, 4, 5, (1/1)*, (2/2)*
(1/9)^, (2/10)^, 1, 3, 4, 5, 6, 7,
8, 9, (1/1)*, (2/2)*
10
Converged Network
Full Height
Adapters 1 Gb, Quad Port
(Broadcom)
1, 3, 4, 5, (1/1)*, (2/2)*
(1/9)^, (2/10)^, 1, 3, 4, 5, 6, 7,
8, 9, (1/1)*, (2/2)*
10
Converged Network
Adapters 1 Gb, Dual Port
(Broadcom)
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
(1/9)^, (2/10)^, 1, 3, 4, 5, 6, 7,
8, 9, (1/1)*, (2/2)*
10
Converged Network
Full Height
Adapters 10 Gb, Dual Port
(Broadcom)
1, 3, 4, 5, (1/1)*, (2/2)*
(1/9)^, (2/10)^, 1, 3, 4, 5, 6, 7,
8, 9, (1/1)*, (2/2)*
10
10 Gb Ethernet
Controllers Dual Port
(Emulex)
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
1, 3, 4, 5, 6, 7, 8, 9, (1/9)^,
(2/10)^, (1/1)*, (2/2)*
10*
10 Gb Ethernet
Controllers Dual Port
(Mellanox)
Full Height
1, 3, 4, 5, (1/1)*, (2/2)*
1, 3, 4, 5, 6, 7, 8, 9, (1/9)^,
(2/10)^, (1/1)*, (2/2)*
10
Fibre Channel 8 Gb Dual
Port (QLogic)
Full Height
1, 3, 4, 5
1, 3, 4, 5, 6, 7, 8, 9
8
Fibre Channel 8 Gb Dual
Port (Emulex)
Full Height
(1/1)*, (2/2)*, 1, 3, 4, 5
(1/1)*, (2/2)*, (1/9)^, (2/10)^,
1, 3, 4, 5, 6, 7, 8, 9
10*
Fibre Channel 8 Gb Single Full Height
Port (QLogic)
1, 3, 4, 5
1, 3, 4, 5, 6, 7, 8, 9
8
Fibre Channel 8 Gb Single Full Height
Port (Emulex)
(1/1)*, (2/2)*, 1, 3, 4, 5
(1/1)*, (2/2)*, (1/9)^, (2/10)^,
1, 3, 4, 5, 6, 7, 8, 9
10*
1 Gb NICs Dual Port
(Intel)
Full Height
(1/1)*, (2/2)*, 1, 3, 4, 5
(1/1)*, (2/2)*, (1/9)^, (2/10)^,
1, 3, 4, 5, 6, 7, 8, 9
10
1 Gb NICs Quad Port
(Intel)
Full Height
(1/1)*, (2/2)*, 1, 3, 4, 5
(1/1)*, (2/2)*, (1/9)^, (2/10)^,
1, 3, 4, 5, 6, 7, 8, 9
10
5
6
7
8
9
102
Installing and removing system components
Card priority
Card type
Form factor
Slot priority (Two
processors)
Slot priority (Four processors) Max allowed
10
External Non-RAID
Controller
Full Height
1*, 3, 4, 5, (1/1)*, (2/2)* 1, 3, 4, 5, 6, 7, 8, 9, (2/10)^,
(1/1)*
2
NOTE:
(*) indicates that ”Slot 1" is not available if the optional left PCIe expansion riser is installed.
(^) indicates that ”Slot 9" is not available if the optional right PCIe expansion riser is installed.
Removing the left or right expansion card riser blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Slide the blank toward the side wall of the chassis.
2
Tilt the blank away from the chassis.
3
Press and push the release tab on the PCI retention rocker to release the retention rocker.
4
When the release tab opens, press the sides of the PCI retention rocker, and slide the PCI retention rocker assembly out of the chassis
5
Lift the blank away from the system.
Figure 45. Removing the left or right expansion card riser blank
1
left riser blank
2
release tab on the PCI retention rocker
Installing and removing system components
103
3
right riser blank
4
chassis
Next steps
1
Install the left or right expansion card riser.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the left or right expansion card riser blank
After working inside your system
Installing the left or right expansion card riser blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Align the left riser blank with the corresponding slot on the back of the chassis.
2
Press and slide the blank to the right to lock the blank in place.
3
Replace the PCI retention rocker.
Figure 46. Installing the left or right expansion card riser blank
1
104
left riser blank
Installing and removing system components
2
release tab on the PCI retention rocker
3
right riser blank
4
chassis
Next step
1
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Removing the left or right expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the left or right expansion card riser blank.
Steps
1
Holding the riser handle, pull the expansion card riser in the direction of the arrows on the handle.
2
Lift the expansion card riser away from the system.
Installing and removing system components
105
Figure 47. Removing the left or right expansion card riser
1
left expansion card riser
2
right expansion card riser
3
riser handle
4
riser panel
5
guide pin
6
riser guide on VR bracket
Next steps
1
Install the expansion card into the expansion card riser.
2
Install the left or right expansion card riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the left or right expansion card riser blank
Installing the left or right expansion card riser
After working inside your system
Installing the left or right expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
106
Installing and removing system components
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Holding the expansion card riser by its sides, align the riser with the riser panel slot and the connector on the system board.
2
Insert the expansion card riser into the system.
3
Insert the riser edge connector into the PCIe connector on the system board until the riser is fully seated.
NOTE: Ensure that the riser edge slides into the riser guide on the system board.
Figure 48. Installing the left or right expansion card riser
1
left expansion card riser
2
right expansion card riser
3
riser handle
4
riser panel
5
guide pin
6
riser guide on VR bracket
Next step
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Installing and removing system components
107
Removing an expansion card from expansion card risers
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Disconnect the cables connected to the expansion card.
4
Remove the expansion card riser.
Steps
1
Slide the expansion card latch.
2
Remove the expansion card from the expansion card riser.
3
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot, and insert the expansion card
latch.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission
(FCC) certification of the system. The brackets also keep dust and dirt out of the system and aids in proper cooling and
airflow inside the system.
Figure 49. Removing the expansion card (half-length) from the left expansion card riser
1
108
expansion card (half-length)
Installing and removing system components
2
expansion card latch
3
expansion card riser
Figure 50. Removing the expansion card (full-length) from the left expansion card riser
1
expansion card (full-length)
3
expansion card riser
2
expansion card latch
Figure 51. Removing the expansion card from the right expansion card riser
1
expansion card riser
2
expansion card connector on the riser
Installing and removing system components
109
3
expansion card latch
4
expansion card
Next steps
1
Install an expansion card into the expansion card riser.
2
Install the expansion card riser.
3
Re-connect the cables to the expansion card.
4
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the left or right expansion card riser
Installing an expansion card into the expansion card risers
Installing the left or right expansion card riser
After working inside your system
Installing an expansion card into the expansion card risers
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card.
Steps
1
Slide the expansion card latch.
2
Holding the expansion card by its edges, position the card so that the card edge connector aligns with the expansion card connector
on the riser.
3
Insert the card edge connector into the expansion card connector on the riser until the card is fully seated.
4
Insert the expansion card latch.
110
Installing and removing system components
Figure 52. Installing the expansion card (half-length) from the left expansion card riser
1
expansion card (half-length)
3
expansion card riser
2
expansion card latch
Installing and removing system components
111
Figure 53. Installing the expansion card (full-length) from the left expansion card riser
1
expansion card (full-length)
3
expansion card riser
2
expansion card latch
To enable the installation of full-length expansion card in expansion card risers, ensure the metal brackets are removed from the back
of the memory cage and fan cage. See the illustration below for removing the metal brackets.
112
Installing and removing system components
Figure 54. Removing the metal brackets to install the full-length expansion cards
1
memory riser and fan cage
3
right metal bracket
2
left metal bracket
Figure 55. Installing the expansion card from the right expansion card riser
1
expansion card riser
2
expansion card connector on the riser
3
expansion card latch
4
expansion card
Next steps
1
Install the expansion card riser.
2
Connect the cables to the expansion card.
3
Follow the procedure listed in the After working inside your system section.
4
Install any device drivers required for the card as described in the documentation for the card.
Installing and removing system components
113
Related links
Safety instructions
Before working inside your system
Installing the left or right expansion card riser
After working inside your system
Network Daughter Card riser
The Network Daughter Card (NDC) riser is a half-length, full-height card installed in a dedicated PCIe slot on the system board. It has an
x16 PCIe connector (reverse orientation). The NDC riser is also known as I/O riser 1.
The NDC riser supports:
•
A standard rNDC connector, which connects one Dell standard Network Daughter Card
•
IDSDM connector
•
Temperature sensor
•
Chassis intrusion switch
Removing the Network Daughter Card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Disconnect the cables connected to the Network Daughter Card (NDC) riser.
4
If connected, disconnect all the cables connected to the left expansion card riser.
5
If installed, remove the left expansion card riser.
6
Locate the NDC riser (on PCIe slot 2).
Steps
1
Release the PCI retention rocker to unlock the NDC riser.
2
Hold the NDC riser by its edges, and pull the NDC riser till the card edge connector disengages from the connector on the system
board.
3
Lift the NDC riser away from the system.
114
Installing and removing system components
Figure 56. Removing the NDC riser
1
NDC
3
connector on the system board
2
PCI retention rocker
Next steps
1
Install the NDC riser.
2
If removed, install the left expansion card riser.
3
Re-connect all the disconnected cables
4
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the left or right expansion card riser
Installing the Network Daughter Card riser
Installing the left or right expansion card riser
After working inside your system
Installing the Network Daughter Card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Installing and removing system components
115
3
If connected, disconnect all the cables connected to the left expansion card riser.
4
If installed, remove the left expansion card riser.
5
Locate the Network Daughter Card (NDC) riser connector (on PCIe slot 2).
Steps
1
Hold the Network Daughter Card (NDC) riser by its edges and align the connector on the NDC riser with the connector on the
system.
NOTE: The NDC slot on the system board is keyed
differently.
2
Insert the NDC riser until the card is fully seated.
3
Close the PCI retention rocker to lock the NDC riser.
Figure 57. Installing the NDC riser
1
NDC
3
connector on the system board
2
Next steps
1
If removed, install the left expansion card riser.
2
Re-connect all the disconnected cables
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the left or right expansion card riser
Installing the left or right expansion card riser
After working inside your system
116
Installing and removing system components
PCI retention rocker
Network daughter card
The Network Daughter Card (NDC) contains the complete Network Interface Card (NIC) subsystem, it replaces the traditional LAN-onMotherboard (LOM) design with the flexible new features, network types, speed and easy to upgrade from 1G to 10G LAN speeds.
NDC riser is installed on a dedicated PCIe slot 2 on the system board. It provides the following interfaces from the system board:
•
PCIe x8 Gen3 link
•
PCIe x2 Gen2 link
•
Network Controller Sideband Interface (NC-SI)
•
I-two-C (I2C)
•
Power on and grounding
•
Miscellaneous control signals
Removing the network daughter card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the Network Daughter Card (NDC) riser.
NOTE: The NDC is on riser 1.
Steps
1
Loosen the captive screws that secure NDC to the NDC riser bracket.
2
Hold the NDC by its edges, and pull until the connector on the NDC disengages from the connector on the NDC riser card.
3
Slide the NDC away from the NDC riser bracket until the Network Interface Card (NIC) connectors are clear of the slot.
Installing and removing system components
117
Figure 58. Removing the NDC
1
captive screw (2)
2
NDC
3
screw hole (2)
4
connector on the NDC riser card
5
NDC riser card
Next steps
1
Install the network daughter card.
2
Install the NDC riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the Network Daughter Card riser
Installing the network daughter card
Installing the Network Daughter Card riser
After working inside your system
Installing the network daughter card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
118
Installing and removing system components
Steps
1
Align the following:
a
b
Network Interface Card (NIC) connectors with the slot opening on Network Daughter Card (NDC) riser bracket.
Captive screws with the screw holes on the NDC riser card.
2
Press the NDC at its edges to ensure that the connector on the NDC engages with the connector on the NDC riser card.
3
Tighten the captive screws to secure the NDC to the NDC riser card.
Figure 59. Installing the NDC
1
captive screw (2)
2
NDC
3
screw hole (2)
4
connector on the NDC riser card
5
NDC riser card
Next steps
1
Install the NDC riser.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the Network Daughter Card riser
After working inside your system
Chassis intrusion switch
The Chassis Intrusion Switch detects any intrusion into the interior of your system and provides an indication of the same in the system
event logs. This switch is activated as soon as the cover of your system chassis is removed.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
Installing and removing system components
119
NOTE: If the intrusion cable is missing or not connected, a notification is received in the ESM and intrusion status is not logged
in the system event log.
The chassis intrusion switch detects any unauthorized access into the interior of your system and provides an indication of the same. This
switch is activated as soon as the system cover is removed and access is made to the interior of your system.
The chassis intrusion switch is located on the Network Daughter Card (NDC) riser, connected to the NDC riser card. It is used to detect
unauthorized access to the inside of the system. The intrusion is indicated on the Embedded Server Management (ESM) when the system
cover is open.
Removing the chassis intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The chassis intrusion switch is detachable from the Network Daughter Card (NDC) riser. Ensure that the switch is not
removed, so that the chassis intrusions are detected.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the NDC riser.
4
Remove the NDC.
Steps
1
Press the intrusion switch and slide it out of the intrusion switch slot.
2
Disconnect the chassis intrusion switch cable connected to the NDC riser card.
NOTE: The chassis intrusion switch cable is routed though a hook on the NDC riser bracket.
Figure 60. Removing the chassis intrusion switch
1
120
intrusion switch slot
Installing and removing system components
2
chassis intrusion switch
3
hook on the NDC riser bracket
4
chassis intrusion switch connector
Next steps
1
Install the chassis intrusion switch
2
Install the NDC.
3
Install the NDC riser.
4
Follow the procedure listed in the After working inside your system section.
.
Related links
Safety instructions
Before working inside your system
Removing the Network Daughter Card riser
Removing the network daughter card
Installing the chassis intrusion switch
After working inside your system
Installing the chassis intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the NDC riser.
4
Remove the NDC.
Steps
1
Slide the chassis intrusion switch into the intrusion switch slot.
2
Connect the chassis intrusion switch cable to the connector on the Network Daughter Card (NDC) riser card.
3
Route the cable through the hook on the NDC riser bracket.
Installing and removing system components
121
Figure 61. Installing the chassis intrusion switch
1
intrusion switch slot
2
chassis intrusion switch
3
hook on the NDC riser bracket
4
chassis intrusion switch connector
Next steps
1
Install the NDC.
2
Install the NDC riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the network daughter card
Installing the Network Daughter Card riser
After working inside your system
SD vFlash card (optional)
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent ondemand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It
emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Removing the optional SD vFlash card
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
Locate the SD vFlash card slot at the back of the chassis.
Step
To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash card from the SD vFlash card slot.
122
Installing and removing system components
Figure 62. Removing the optional SD vFlash card
1
SD vFlash card
2
SD vFlash card slot
Internal dual SD module (optional)
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following features:
•
Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the information
is replicated from one SD card to another.
•
Single card operation — single card operation is supported, but without redundancy.
Removing an internal SD card
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-install the SD card(s) into the
corresponding slots.
Step
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
Installing and removing system components
123
Figure 63. Removing an internal SD card
1
IDSDM
2
SD card 1
3
SD card 2
4
SD card slot 2
5
SD card slot 1
Next step
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing an internal SD card
After working inside your system
Installing an internal SD card
Prerequisites
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-install the SD card(s) into the
corresponding slots.
124
Installing and removing system components
Steps
1
Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end of the
card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2
Press the card into the card slot to lock it into place.
Figure 64. Installing an internal SD card
1
IDSDM
2
SD card 2
3
SD card 1
4
SD card slot 1
5
SD card slot 2
Next step
Related links
Safety instructions
Before working inside your system
After working inside your system
Removing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
If installed, remove the SD cards.
Installing and removing system components
125
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD cards into the
corresponding slots.
Steps
1
Locate the Internal Dual SD Module (IDSDM) on the Network Daughter Card (NDC) riser card.
2
Holding the pull tab, lift the IDSDM out of the system.
Figure 65. Removing the internal dual SD module (IDSDM)
1
IDSDM
3
IDSDM connector
2
pull tab
Next steps
1
Install the IDSDM.
2
If removed, install the SD cards.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing an internal SD card
Installing the optional internal dual SD module
Installing an internal SD card
After working inside your system
Installing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
126
Installing and removing system components
NOTE: Temporarily label each SD card with its corresponding slot before removal.
Steps
1
Locate the internal dual SD module (IDSDM) connector on the system board. To locate the IDSDM connector, see the System board
connectors section.
2
Align the IDSDM with the connector on the system board.
3
Push the IDSDM until it is firmly seated on the system board.
Figure 66. Installing the optional internal dual SD module
1
IDSDM
3
connector
2
pull tab
Next steps
1
Install the SD cards.
NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the cards during removal.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
System board connectors
Installing an internal SD card
After working inside your system
Integrated storage controller card
Your system supports both single and dual storage controller card options. Your system includes a dedicated expansion card slot on the
system board for the primary integrated SAS or PERC controller card. The Integrated storage controller card provides the integrated
storage subsystem for your system’s internal hard drives. Install the secondary storage card must be installed in slot 8. The controller
supports SAS and SATA hard drives, and also enables you to set up the hard drives in RAID configurations as supported by the version of
the storage controller included with your system.
Installing and removing system components
127
Removing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If applicable, remove the other PCIe cards prior to removing the storage controller card.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
If installed, remove the left expansion card riser.
4
Remove the Network Daughter Card (NDC) riser.
NOTE: The storage controller card is located next to the power supply bay, under the clamp.
Steps
1
Press and open the clamp.
2
Hold the storage controller card by its edges and lift to remove it from the connector on the system board.
3
To disconnect the SAS cables connected to the card:
a
Press down and hold the tab on the SAS cable connector.
b
Pull the SAS cable out of the connector.
Figure 67. Removing the integrated storage controller card
128
1
clamp slot on the power supply bay
2
clamp
3
SAS connector
4
storage controller battery connector
5
storage controller card
6
storage controller card connector on the system board
Installing and removing system components
Next steps
1
Install the NDC riser.
2
If removed, install the left expansion card riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing the left or right expansion card riser
Removing the Network Daughter Card riser
Installing the integrated storage controller card
After working inside your system
Installing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Ensure that the storage controller card is installed carefully, so that the components on the card are not damaged.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Reconnect the SAS data cables to the card.
NOTE: Ensure that you connect the cable according to the connector labels on the cable. The cable does not function
properly if reversed.
2
Hold the card by its edges, and align the card edge connector with the connector on the system board.
3
Lower the card into the system until the card is firmly seated.
4
Route the SAS data cable through the channel on the inner side of the chassis.
5
Connect the SAS cables from the storage controller card to the connectors on hard drive backplane or SAS expander card based on
the hard drive configuration selected. For more information about cabling images, see the Removing the hard drive backplane section.
6
Close the clamp.
Installing and removing system components
129
Figure 68. Installing the integrated storage controller card
1
clamp slot on the power supply bay
2
clamp
3
SAS connector
4
storage controller battery connector
5
storage controller card
6
storage controller card connector on the system board
Next steps
1
Install the NDC riser.
2
If removed, install the left expansion card riser.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the Network Daughter Card riser
Installing the left or right expansion card riser
After working inside your system
Processors and heat sinks
Use the following procedure when:
•
Removing and installing a heat sink
•
Installing an additional processor
•
Replacing a processor
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket.
130
Installing and removing system components
Removing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary
to maintain proper thermal conditions.
NOTE: To ensure proper system cooling, you must install a processor blank and heat sink blank in any empty processor socket.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system.
3
Keep the Phillips #2 screwdriver ready.
4
Remove the following:
a
Cooling fans
b
Memory risers
c
Memory riser and fan cage
d
Cable management tray
e
Fan tray
WARNING: The heat sink is hot to touch for some time after the system has been powered down. Allow the heat sink to cool
before removing it.
Steps
1
Loosen one of the screws that secure the heat sink to the system board.
Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
2
Remove the screw diagonally opposite the screw you first removed.
3
Repeat the procedure for the remaining two screws.
Figure 69. Removing the heat sink
1
heat sink
2
retention screws (4)
Installing and removing system components
131
3
retention sockets (4)
4
processor shield
Next steps
1
Install the heat sink.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing a cooling fan
Removing a memory riser
Removing the memory riser and fan cage
Removing the cable management tray
Removing the fan tray
Installing a processor
Installing a heat sink
After working inside your system
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the
instructions included in the compressed download file to install the update on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
4
Remove the heat sink.
WARNING: The processor is hot to touch for some time after the system has been powered down. Allow the processor to cool
before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if
not firmly grasped.
Steps
1
Release the open first socket lever near the unlock icon
by pushing the lever down and out from under the tab.
2
Release the close first socket release lever near the lock icon
90 degrees upward.
3
Lower the open first socket-release lever to lift the processor shield.
4
Hold the tab on the processor shield and lift the processor shield until the open first socket-release lever lifts up.
by pushing the lever down and out from under the tab. Lift the lever
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when
removing the processor out of the socket.
132
Installing and removing system components
5
Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap in the vacant socket to
protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or temporary storage. Do not
touch the bottom of the processor. Touch only the side edges of the processor.
Figure 70. Processor shield
1
close first socket release lever
2
lock icon
3
processor
4
open first socket release lever
5
unlock icon
Installing and removing system components
133
Figure 71. Removing a processor
1
close first socket-release lever
2
pin-1 indicator of processor
3
processor
4
slot (4)
5
processor shield
6
open first socket-release lever
7
socket
8
socket keys (4)
Next steps
1
Replace the processor(s).
2
Install the heat sink.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing a processor
Installing a heat sink
After working inside your system
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
134
Installing and removing system components
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
4
If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions
included in the compressed download file to install the update on your system.
5
If connected, disconnect the cables from expansion card(s).
6
If installed, remove the expansion card riser.
NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.
WARNING: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the
heat sink and processor to cool down before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary
to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1
Unpack the new processor.
NOTE: If the processor has previously been used in a system, remove any remaining thermal grease from the processor by
using a lint-free cloth.
2
Locate the processor socket.
3
If applicable, remove the socket protective cap.
4
Release the open first socket-release lever near the unlock icon
5
Similarly, release the close first socket-release lever near the lock icon
the lever 90 degrees upward.
6
Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
by pushing the lever down and out from under the tab.
by pushing the lever down and out from under the tab. Lift
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not
to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants on the
processor pins such as thermal grease or oil can damage the processor.
7
Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the
socket.
8
Align the pin-1 indicator of the processor with the triangle on the system board.
9
Place the processor on the socket such that the slots on the processor align with the socket keys.
10
Close the processor shield.
11
Lower the close first socket-release lever near the lock icon
12
Similarly, lower the open first socket-release lever near the unlock icon
and push it under the tab to lock it.
and push it under the tab to lock it.
Installing and removing system components
135
Figure 72. Installing a processor
1
socket-release lever 1
2
pin–1 corner of the processor
3
processor
4
slot (4)
5
processor shield
6
socket-release lever 2
7
processor socket
8
tab (4)
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal
conditions.
1
Install the heat sink.
2
If removed, reinstall the PCIe expansion card riser.
3
If disconnected, reconnect the cables to the expansion card(s).
4
While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration.
5
Run the system diagnostics to verify that the new processor operates correctly.
Related links
Safety instructions
Before working inside your system
Installing a heat sink
After working inside your system
136
Installing and removing system components
Installing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
4
Remove the cooling shroud.
5
Install the processor.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1
If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
2
Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.
Installing and removing system components
137
Figure 73. Applying thermal grease on the top of the processor
1
processor
3
thermal grease syringe
2
3
Place the heat sink onto the processor.
4
Tighten one of the four screws to secure the heat sink to the system board.
5
Tighten the screw diagonally opposite to the first screw you have tightened.
thermal grease
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten
the retention screw until resistance is felt, and stop after the screw is seated. The screw tension should not be more than 6
in-lb (6.9 kg-cm).
6
Repeat the procedure for the remaining two screws.
138
Installing and removing system components
Figure 74. Installing the heat sink
1
heat sink
2
retention screw (4)
3
retention screw slot (4)
4
processor shield
Next steps
1
Install the following:
a
Fan tray
b
Cable management tray
c
Memory riser and fan cage
d
Memory riser
e
Cooling fans
2
Install the cooling shroud.
3
Follow the procedure listed in the After working inside your system section.
4
While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration.
5
Run the system diagnostics to verify that the new processor operates correctly.
Related links
Safety instructions
Before working inside your system
Installing a processor
Installing the fan tray
Installing the cable management tray
Installing the memory riser and fan cage
Installing a memory riser
Installing a cooling fan
After working inside your system
Removing a processor and heat sink blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Installing and removing system components
139
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
Memory risers
b
Cooling fans
c
Memory riser and fan cage
d
Cable management tray
e
Fan tray
Steps
1
Press the release tab located at the back of the processor and heat sink blank.
2
Lift the processor and heat sink blank out of the system.
Figure 75. Removing the processor and heat sink blank
1
slot (2)
2
tab (2)
3
processor and heat sink blank
4
release tab
5
processor socket
Next steps
1
Install the heat sink and processor or the heat sink processor blank
2
Install the following:
3
a
Memory risers
b
Cooling fans
c
Memory riser and fan cage
d
Cable management tray
e
Fan tray
Follow the procedure listed in the After working inside your system section.
140
Installing and removing system components
Related links
Safety instructions
Before working inside your system
Removing a memory riser
Removing a cooling fan
Removing the memory riser and fan cage
Removing the cable management tray
Removing the fan tray
Installing a processor
Installing a heat sink
Installing a processor and heat sink blank
After working inside your system
Installing a processor and heat sink blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Align the tabs on the processor and heat sink blank with the slots on the memory riser guide.
2
Orient the processor and heat sink blank such that the tabs on the processor and heat sink blank engage with the slots on the
memory riser guide.
3
Lower the processor and heat sink blank into the system until the release tab clicks into place.
Installing and removing system components
141
Figure 76. Installing the processor and heat sink blank
1
slot (2)
2
tab (2)
3
processor and heat sink blank
4
release tab
5
processor socket
Next steps
1
2
Install the following:
a
Fan tray
b
Cable management tray
c
Memory riser and fan cage
d
Cooling fans
e
Memory risers
Follow the procedure listen in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the fan tray
Installing the cable management tray
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
After working inside your system
Power supply units
Your system supports up to four 750 W or four 1100 W AC power supply units (PSUs) that are connected to the system power distribution
boards.
142
Installing and removing system components
NOTE: When two identical PSUs are installed, the PSU configuration can be set to redundant (1 + 1) mode. In redundant mode,
power is supplied to the system equally from both PSUs to maximize efficiency.
NOTE: When only one PSU is installed, the PSU configuration is non-redundant (1 + 0). Power is supplied to the system only by
the single PSU.
NOTE: When four identical PSUs are installed, the PSU configuration can be set to redundant (2+2 or 3+1) mode. In redundant
mode, power is supplied to the system equally from all PSUs to maximize efficiency.
NOTE: If two PSUs are used, they must be of the same type and have the same maximum output power.
NOTE: For AC PSUs, use only PSU with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous
generations of servers can result in a PSU mismatch condition or failure to power on.
Hot spare feature
Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU)
redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output voltage of
the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
The default PSU settings are as follows:
•
If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the active state.
•
If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state.
You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell
Remote Access Controller User’s Guide available at Dell.com/idracmanuals.
Removing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and
replace only one PSU at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with the power supply unit (PSU)
removal. For information about the cable management arm, see the system’s rack documentation.
Steps
1
Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cables from the
strap.
2
Press the release latch and slide the PSU out of the chassis by using the PSU handle.
Installing and removing system components
143
Figure 77. Removing an AC PSU
1
release latch
2
PSU cable connector
3
PSU
4
power connector
5
PSU handle
Related links
Safety instructions
Before working inside your system
Installing an AC power supply unit
After working inside your system
Installing an AC power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
1
Follow the safety guidelines listed in the Safety instructions section.
2
For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the same type and have the same
maximum output power
3
If installed, remove the PSU blank.
Steps
1
Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
NOTE: If you unlatched the cable management arm, relatch it. For information about the cable management arm, see the
rack documentation of your system.
2
Connect the power cable to the PSU and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
144
Installing and removing system components
NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the PSU
and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is
discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU is
functioning properly.
Figure 78. Installing an AC PSU
1
release latch
2
PSU cable connector
3
PSU
4
power connector
5
PSU handle
Related links
Safety instructions
Before working inside your system
After working inside your system
Removing the power supply unit blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To ensure proper system cooling, the power supply unit (PSU) blank must be installed in the second power supply bay
in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Hold the PSU blank by the sides, and slide it to disengage the tabs on the PSU blank from the slots on the chassis.
2
Remove the PSU blank out of the PSU bay.
Installing and removing system components
145
Figure 79. Removing the PSU blank
1
tab at the bottom of PSU blank
2
PSU blank
3
tab on the PSU blank (2)
4
slot on the chassis (2)
5
slot at the bottom of the chassis
Next step
Install the PSU or PSU blank.
Related links
Safety instructions
Before working inside your system
Installing an AC power supply unit
Installing the power supply unit blank
After working inside your system
Installing the power supply unit blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Align the tabs on the PSU blank with the slots on the chassis.
2
Insert the top of the PSU blank into the PSU bay first, and then the bottom.
Ensure that the tabs on the PSU blank engage with the slots on the chassis.
146
Installing and removing system components
Figure 80. Installing the PSU blank
1
tab at the bottom of PSU blank
2
PSU blank
3
tab on the PSU blank (2)
4
slot on the chassis (2)
5
slot at the bottom of the chassis
Power distribution board
Your system supports two Power Distribution Boards (PDBs) connected to the system board. PDBs are located on the left and right sides
of the system and supports AC power supply for your system.
Removing the power supply unit bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
AC PSU or power supply unit (PSU) blanks, if installed
b
Expansion card risers, if installed
c
Storage controller card for the left PSU bay
Steps
1
Using your index finger and thumb press the spring latch on the PSU bay, and pull it until:
a
b
2
The slots on the PSU bay disengage from the tabs on the chassis.
The connector on the Power Distribution Board (PDB) disengages from the connector on the system board.
Lift the power supply bay away from the system.
Installing and removing system components
147
Follow the same procedure for the removal of other power supply bay in the system.
Figure 81. Removing the PSU bay
1
connector on the system board
2
PDB
3
left power supply bay
4
right power supply bay
5
spring latch
Next steps
1
Install the PSU bay.
2
Install the following:
3
a
AC PSU or power supply unit (PSU) blanks, if installed
b
Expansion card risers, if installed
c
Storage controller card for the left PSU bay
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Removing an AC power supply unit
Removing the power supply unit blank
Removing the left or right expansion card riser
Removing the integrated storage controller card
Installing the power supply unit bay
After working inside your system
148
Installing and removing system components
Installing the power supply unit bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Orient the power supply unit (PSU) bay to the side of the chassis.
2
3
Align the following:
a
Four slots on the PSU bay with the hooks on the side of the chassis.
a
Connector on the power distribution board (PDB) with the connector on the system board.
Press the PSU bay until it clicks into place.
Figure 82. Installing the PSU bay
1
connector on the system board
2
PDB
3
left power supply bay
4
right power supply bay
Next steps
1
2
Install the following:
a
Storage controller card for the left power supply bay
b
Expansion card risers, if removed
Install the AC PSU or PSU blanks.
Installing and removing system components
149
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the integrated storage controller card
Installing the left or right expansion card riser
Installing an AC power supply unit
Installing the power supply unit blank
After working inside your system
Removing the power distribution board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready
4
Remove the following:
a
Expansion card risers, if installed
b
Storage controller card
c
AC power supply unit (PSU) or PSU blank, if installed
d
PSU bay
NOTE: The Power Distribution Boards (PDBs) are located toward the back of the PSU bay.
Steps
1
Remove the screws securing the PDB to the PSU bay.
2
Remove the PDB from the PSU bay.
150
Installing and removing system components
Figure 83. Removing the power distribution board
1
screw (3)
2
PDB
3
left PSU bay
4
right PSU bay
Next steps
1
Install the PDB.
2
Install the following:
3
a
Expansion card risers, if installed
b
Storage controller card
c
AC power supply unit (PSU) or PSU blank, if installed
d
PSU bay
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Removing the left or right expansion card riser
Removing the integrated storage controller card
Removing an AC power supply unit
Removing the power supply unit blank
Removing the power supply unit bay
Installing the power distribution board
After working inside your system
Installing the power distribution board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
Installing and removing system components
151
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
4
Unpack the replacement power distribution board (PDB).
Steps
1
Align the screw holes on the PDB with the holes on the power supply unit (PSU) bay.
2
Tighten the screws to secure the PDB to the PSU bay.
Figure 84. Installing the power distribution board
1
screw (3)
2
PDB
3
left PSU bay
4
right PSU bay
Next steps
1
2
Install the following:
a
PSU bay
b
AC PSU or PSU blank, if installed
c
Storage controller card
d
Expansion card risers, if installed
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the power supply unit bay
Installing an AC power supply unit
Installing the power supply unit blank
Installing the integrated storage controller card
Installing the left or right expansion card riser
After working inside your system
152
Installing and removing system components
System battery
The system battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings.
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the cooling shroud.
Steps
1
Locate the battery socket. For more information, see the Jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a
battery.
2
Place your finger between the securing tabs at the negative side of the battery connector and lift the battery out of the socket.
Figure 85. Removing the system battery
1
system battery
2
system battery slot
3
To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs.
4
Press the battery into the connector until it snaps into place.
Installing and removing system components
153
Figure 86. Installing the system battery
1
system battery
2
system battery slot
Next steps
1
Install the cooling shroud.
2
Follow the procedure listed in the After working inside your system section.
3
While booting, press F2 to enter System Setup and ensure the battery is operating properly.
4
Enter the correct time and date in the System Setup Time and Date fields.
5
Exit System Setup.
Related links
Safety instructions
Before working inside your system
Removing the power supply unit bay
Installing the power supply unit bay
After working inside your system
Hard drive backplane
Depending on the configuration, your system supports the following backplanes:
•
2.5 inch (x4) SAS/SATA backplane
•
2.5 inch (x24) SAS/SATA backplane
•
2.5 inch (x16) SAS/SATA backplane plus 2.5 inch (x8) Dell PowerEdge Express Flash (PCIe SSD) backplane
Removing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
If installed, remove the front bezel.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before
removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace
them in the same locations.
154
Installing and removing system components
4
Remove the following:
a
Hard drives
b
Memory risers
c
Cooling fans
d
Memory riser and fan cage
e
SAS expander daughter card
NOTE: Not applicable for the 2.5 inch (x4) SAS/SATA backplane
configuration.
5
Disconnect the SAS/SATA/SSD data, signal, and power cables from the backplane and system board.
Steps
1
Push the release tabs in the direction of the arrow.
2
Lift the backplane away from the system until the hooks and slots on the backplane disengage from the hooks and slots on the
chassis.
Figure 87. Removing the 2.5 inch (x4) SAS/SATA backplane
1
SAS connector
2
release tab (2)
3
hard drive connector (4)
4
backplane hook (4)
5
guide
6
backplane power cable
7
power connector on the system board
8
memory riser guide
Installing and removing system components
155
Figure 88. Removing the 2.5 inch (x24) SAS/SATA backplane
156
1
backplane jumper connector for the expander daughter
card
2
release tab (2)
3
hard drive connector (24)
4
backplane hook (8)
5
backplane power cable (2)
6
power connector on the system board (2)
7
memory riser guide
8
miscellaneous signal connector on the system board
9
backplane miscellaneous signal cable
10
guide
11
backplane jumper connector
12
expander connector
Installing and removing system components
Figure 89. Removing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane
1
primary PCIe SSD extender mini-SAS HD connector (4)
2
release tab (2)
3
secondary PCIe SSD extender mini-SAS HD connector (4)
4
hard drive connector (24)
5
backplane hook (8)
6
backplane power cable (2)
7
power connector on the system board (2)
8
memory riser guide
9
miscellaneous signal connector on the system board
10
backplane miscellaneous signal cable
11
guide
12
backplane jumper connector
13
expander connector
Installing and removing system components
157
Figure 90. Cabling—2.5 inch (x4) SAS/SATA backplane with PERC 9
158
1
SAS cable connector on the integrated storage controller
card
2
integrated storage controller card (PERC 9)
3
system board
4
cable management tray
5
SAS connector on the backplane
6
x4 hard drive backplane
Installing and removing system components
Figure 91. Cabling—2.5 inch (x24) SAS/SATA backplane with PERC 9
1
SAS (A and B) cable connector on the integrated storage
controller card
2
integrated storage controller card (PERC 9)
3
system board
4
cable management tray
5
x24 hard drive backplane
6
SAS B cable connector on the expander daughter card
7
backplane jumper cable connector on the expander
daughter card
8
SAS jumper cable connector on the expander daughter
card
9
SAS A cable connector on the expander daughter card
10
SAS jumper cable connector on the backplane
11
backplane jumper cable connector on the backplane
Installing and removing system components
159
Figure 92. Cabling—2.5 inch (x24) SAS/SATA plus (x8) PCIe SSD backplane (left and right side)
160
1
SAS (A&B) cable connector on the integrated storage
controller card
2
integrated storage controller card (PERC 9)
3
system board
4
cable management tray
5
secondary PCIe SSD extender mini-SAS HD connector (A
to D)
6
2.5 inch (24x) SAS/SATA plus (x8) PCIe SSD
backplane
7
SAS B cable connector on the expander daughter card
8
SAS jumper cable connector on the expander daughter
card
9
SAS A cable connector on the expander daughter card
10
SAS jumper cable connector on the backplane
11
primary PCIe SSD extender mini-SAS HD connector (A to
D)
Installing and removing system components
Figure 93. Cabling— x24 backplane with dual PERC and dual SAS expander cards
1
SAS cable connector on the primary integrated storage
controller card
2
integrated storage controller card (primary card)
3
integrated storage controller card (secondary card)
4
SAS cable connector on the secondary integrated
storage controller card
5
x24 hard drive backplane
6
primary daughter card SAS B connector
7
primary daughter card SAS A connector
8
secondary daughter card SAS B connector
9
secondary daughter card SAS A connector
Next steps
1
Install the hard drive backplane.
2
If removed, install the front bezel.
3
Follow the procedure listed in the After working inside your system section.
Installing and removing system components
161
Related links
Safety instructions
Before working inside your system
Removing the optional front bezel
Removing a hot swappable hard drive carrier
Removing a memory riser
Removing a cooling fan
Removing the memory riser and fan cage
Removing the SAS expander daughter card
Installing the hard drive backplane
After working inside your system
Installing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Remove the following:
a
Hard drives
b
Memory risers
c
Cooling fans
d
Memory riser and fan cage
e
SAS expander daughter card
NOTE: Not applicable for the 2.5 inch (x4) SAS/SATA backplane
configuration.
Steps
1
Align the following:
a
b
2
Black guide on the hard drive backplane with the memory riser guide.
Hooks and slots on the hard drive backplane with the hooks and slots on the chassis.
Lower the backplane into the system until the hooks and slots on the backplane engage with the hooks and slots on the chassis.
162
Installing and removing system components
Figure 94. Installing the 2.5 inch (x4) SAS/SATA backplane
1
SAS connector
2
release tab (2)
3
hard drive connector (4)
4
backplane hook (4)
5
guide
6
backplane power cable
7
power connector on the system board
8
memory riser guide
Installing and removing system components
163
Figure 95. Installing the 2.5 inch (x24) SAS/SATA backplane
164
1
backplane jumper connector for the expander daughter
card
2
release tab (2)
3
hard drive connector (24)
4
backplane hook (8)
5
backplane power cable (2)
6
power connector on the system board (2)
7
memory riser guide
8
miscellaneous signal connector on the system board
9
backplane miscellaneous signal cable
10
guide
11
backplane jumper connector
12
expander connector
Installing and removing system components
Figure 96. Installing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane
1
primary PCIe SSD extender mini-SAS HD connector (4)
2
release tab (2)
3
secondary PCIe SSD extender mini-SAS HD connector (4)
4
hard drive connector (24)
5
backplane hook (8)
6
backplane power cable (2)
7
power connector on the system board (2)
8
memory riser guide
9
miscellaneous signal connector on the system board
10
backplane miscellaneous signal cable
11
guide
12
backplane jumper connector
13
expander connector
Next steps
1
Reconnect the SAS/SATA/PCIe SSD data, signal, and power cables to the backplane and system board.
2
Route the control panel/USB cable, PERC card cable, and PCIe SSD cables along the left side of the chassis wall.
3
Route the PERC card cable first, and then the PCIe SSD cables along the right side of the chassis wall.
4
Install the following:
5
a
SAS expander daughter card
b
Memory riser and fan cage
c
Cooling fans
d
Memory risers or memory riser blank, as applicable
e
Hard drives
f
Front bezel, if removed
Follow the procedure listed in the After working inside your system section.
Installing and removing system components
165
Related links
Safety instructions
Before working inside your system
Installing the SAS expander daughter card
Installing the memory riser and fan cage
Installing a cooling fan
Installing a memory riser
Installing a hot swappable hard drive carrier
Installing the optional front bezel
After working inside your system
SAS expander daughter card
The systems storage uses SAS expander daughter card to facilitate:
•
Transition of SAS technology from 6 Gbps to 12 Gbps
•
Maximize the hard disk drive space
•
Provide the configuration flexibility and cabling and signalling issues of the system
The daughter card uses LSI expander chips that support:
•
Up to 12 Gbps SAS
•
Up to 6 Gbps SAS and SATA
•
Serial SCSI Protocol (SSP)
•
Spanning-Tree Protocol (STP)
•
Simple Management Protocol (SMP) and their communication with the RAID controllers.
NOTE: The SAS expander daughter card tray supports up to two daughter cards (depending on the system configuration).
Removing the SAS expander daughter card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Disconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane.
Steps
1
Push the release tabs up to release the SAS expander daughter card.
The SAS expander daughter card slides out disengaging itself from the backplane slots, towards the front of the system.
2
Pull the SAS expander daughter card out of the system.
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Installing and removing system components
Figure 97. Removing the SAS expander daughter card
1
SAS expander daughter card
2
release tab (2)
Next steps
1
Install the SAS expander daughter card.
2
Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the SAS expander daughter card
After working inside your system
Installing the SAS expander daughter card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
Steps
1
Open the release tabs, and insert the SAS expander daughter card into the slot in the front of the system.
2
Push the SAS expander daughter card into the system until the release tabs click into place.
3
Press the release tabs to lock the SAS expander daughter card in place.
NOTE: Ensure that the SAS expander daughter card pins engage with the slots on the backplane.
Installing and removing system components
167
Figure 98. Installing the SAS expander daughter card
1
SAS expander daughter card
2
release tab (2)
Next steps
1
Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
Control panel
The control panel contains the power button, the diagnostic indicators, and the front USB ports.
Removing the control panel board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
4
Disconnect the cables connected to the control panel board.
NOTE: Note the routing of the cables on the side of the system as you remove them from the control panel board. You
must route these cables properly when you replace them inside the shim stock pieces to prevent them from being pinched
or crimped.
168
Installing and removing system components
Steps
1
Remove the screws that secure the control panel board to the chassis.
2
Slide the control panel board toward the back of the system, and remove the control panel board away from the system.
Figure 99. Removing the control panel board
1
screw (2)
2
control panel connector cable
3
display module cable
4
USB connector cable
5
control panel board
6
standoff (2)
Next steps
1
Install the control panel board.
2
Reconnect all the cables to the control panel board.
3
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
Installing the control panel board
After working inside your system
Installing the control panel board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Keep the Phillips #2 screwdriver ready.
Installing and removing system components
169
Steps
1
Align the screw holes on the control panel board with the holes on the chassis.
2
Tighten the screws that secure the control panel board to the chassis.
Figure 100. Installing the control panel board
1
screw (2)
2
control panel connector cable
3
display module cable
4
USB connector cable
5
control panel board
6
standoff (2)
Next steps
1
Reconnect all the cables to the control panel board.
2
Follow the procedure listed in the After working inside your system section.
Related links
Safety instructions
Before working inside your system
After working inside your system
System board
A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows
communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and memory,
and also provides connectors for other peripherals. Unlike a backplane, a system board contains significant number of sub-systems such as
the processor expansion cards, and other components.
170
Installing and removing system components
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your hard drives.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Disconnect the cables connected to the system board, SAS backplane, and control panel board.
4
Remove the following:
a
Cable management tray
b
Cooling fans (6)
c
Memory risers (8)
d
Memory riser and fan cage
e
Fan tray
f
Processor blank and heat sink blank
g
Processors and heat sinks
h
Power supply units
i
Power supply unit bays with power distribution boards (2)
j
NDC riser
k
Expansion card risers, expansion cards, integrated storage controller cards
l
Internal USB key, if installed
m
Hard drive backplanes
n
Optical drive
WARNING: The heat sink is hot to touch for some time after the system has been powered down. Ensure that you do not
touch the heat sink(s) while removing the system board.
5
Disconnect all cables from the system board.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
NOTE: Exercise caution when you install the system board into the chassis, because installing the system board may cause
damage to the optical drive cable connector that is connected to front of the system board.
Steps
1
Hold the system board by the memory riser guide, lift the blue release pin, and slide the system board toward the front of the system.
2
Lift the system board away from the chassis until it clears the retention pins on the chassis.
3
Holding the memory riser guide and metal bracket, angle the system board toward the back of the chassis.
Installing and removing system components
171
Figure 101. Removing the system board
1
tabs on the system board (2)
2
slots on the chassis
3
release pin
4
metal bracket
5
memory riser guide
Next steps
1
Install the system board.
2
Reconnect the cables to the system board, hard drive backplane, control panel board, and the optical drive cable.
3
Follow the procedure listed in the After working inside your system section.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the shimstock pieces.
172
Installing and removing system components
Related links
Safety instructions
Before working inside your system
Removing the cable management tray
Removing a cooling fan
Removing a memory riser
Removing the memory riser and fan cage
Removing the fan tray
Removing a heat sink
Removing a processor and heat sink blank
Removing a processor
Removing an AC power supply unit
Removing the power supply unit bay
Removing the power distribution board
Removing the Network Daughter Card riser
Removing the left or right expansion card riser
Removing an expansion card from expansion card risers
Removing the integrated storage controller card
Replacing the optional internal USB memory key
Removing the hard drive backplane
Removing the optical drive
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified
service technicians.
1
Follow the safety guidelines listed in the Safety instructions section.
2
Follow the procedure listed in the Before working inside your system section.
3
Unpack the new system board.
Steps
1
Holding the memory riser guide and metal bracket, lower the system board into the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
NOTE: Exercise caution when you install the system board into the chassis, because installing the system board may cause
damage to the optical drive cable connector that is connected to front of the system board.
2
Push the system board toward the back of the chassis until the release pin on the board clicks into place.
NOTE: Ensure that the two tabs at the back of the system board engage with the slots on the chassis.
Installing and removing system components
173
Figure 102. Installing the system board
1
tabs on the system board (2)
2
slots on the chassis
3
release pin
4
metal bracket
5
memory riser guide
Next steps
1
Install the following:
a
Power supply unit bay (2) with power distribution board (2)
b
Power supply units
c
NDC riser
d
Expansion card risers, expansion card, integrated storage controller
e
Processors and heat sinks
f
Processor blank and heat sink blank
g
Fan tray
h
Memory riser and fan cage
i
Memory risers (8)
j
Cooling fans (6)
k
Cable management tray
174
Installing and removing system components
l
Hard drive backplane
m
Internal USB key, if removed
n
Optical drive
2
Reconnect the cables to the system board, hard drive backplane, control panel board, and the optical drive cable.
3
Follow the procedure listed in the After working inside your system section.
4
Ensure that you perform the following steps:
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the shimstock pieces.
5
a
Use the Easy Restore feature to restore the service tag. For more information, see the Restoring the Service Tag by using the
Easy Restore feature section.
b
If the service tag is not backed up in the backup flash device, enter the system service tag manually. For more information, see
the Entering the system Service Tag by using System Setup section.
c
Update the BIOS and iDRAC versions.
d
Re-enable the Trusted Platform Module (TPM). For more information, see the Initializing the TPM for TXT users section.
Import your new or existing iDRAC8 Enterprise license. For more information, see iDRAC8 User's Guide, at Dell.com/esmmanuals.
Related links
Safety instructions
Before working inside your system
Installing the power supply unit bay
Installing the power distribution board
Installing an AC power supply unit
Installing the Network Daughter Card riser
Installing an expansion card into the expansion card risers
Installing the left or right expansion card riser
Installing the integrated storage controller card
Installing an AC power supply unit
Installing a heat sink
Installing a processor and heat sink blank
Installing the fan tray
Installing the memory riser and fan cage
Installing a memory riser
Installing a cooling fan
Installing the cable management tray
Installing the hard drive backplane
Replacing the optional internal USB memory key
Installing the optical drive
After working inside your system
Restoring the Service Tag by using the Easy Restore feature
The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data
after replacing the system board. All data is automatically backed up in a backup flash device. If BIOS detects a new system board and the
Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.
1
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the
status of the license, and the UEFI Diagnostics version.
2
Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.
3
Perform one of the following steps:
•
Press Y to restore the system configuration data.
•
Press N to use the default configuration settings.
Installing and removing system components
175
After the restore process is complete, the system restarts.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1
Turn on the system.
2
Press F2 to enter System Setup.
3
Click Service Tag Settings.
4
Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service
Tag. After the Service Tag is entered, it cannot be updated or changed.
5
Click Ok.
6
Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key
burned in as it is produced, it can perform the platform authentication.
Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Initializing the TPM for TXT users
1
While booting your system, press F2 to enter System Setup.
2
On the System Setup Main Menu screen, click System BIOS → System Security Settings.
3
From the TPM Security option, select On with Pre-boot Measurements.
4
From the TPM Command option, select Activate.
5
Save the settings.
6
Restart your system.
7
Enter System Setup again.
8
On the System Setup Main Menu screen, click System BIOS → System Security Settings.
9
From the Intel TXT option, select On.
176
Installing and removing system components
7
Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
Topics:
•
Troubleshooting system startup failure
•
Troubleshooting external connections
•
Troubleshooting the video subsystem
•
Troubleshooting a USB device
•
Troubleshooting a serial I/O device
•
Troubleshooting a NIC
•
Troubleshooting a wet system
•
Troubleshooting a damaged system
•
Troubleshooting the system battery
•
Troubleshooting power supply units
•
Troubleshooting cooling problems
•
Troubleshooting cooling fans
•
Troubleshooting system memory
•
Troubleshooting an internal USB key
•
Troubleshooting an SD card
•
Troubleshooting an optical drive
•
Troubleshooting a hard drive
•
Troubleshooting a storage controller
•
Troubleshooting expansion cards
•
Troubleshooting processors
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops
responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting your system
177
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your
system before troubleshooting any external devices.
Troubleshooting the video subsystem
Prerequisite
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual
Console. If this option is not selected, local video is disabled.
Steps
1
Check the cable connections (power and display) to the monitor.
2
Check the video interface cabling from the system to the monitor.
3
Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next step
If the tests fail, see the Getting help section.
Related links
Getting help
Troubleshooting a USB device
Prerequisite
NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
Steps
1
Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2
If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3
If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4
Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5
In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or Standard OS Use.
6
If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the system.
7
Turn off all attached USB devices, and disconnect them from the system.
8
Restart the system.
9
If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If your
keyboard is not functioning, use remote access to enable or disable the USB options.
10
Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
11
If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. See the
System board jumper setting section
12
In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or Standard OS Use.
13
Reconnect and turn on each USB device one at a time.
14
If a USB device causes the same problem, turn off the device, replace the USB cable with a known good cable, and turn on the
device.
178
Troubleshooting your system
Next step
If all troubleshooting fails, see the Getting help section.
Related links
Getting help
System board jumper settings
Troubleshooting a serial I/O device
Steps
1
Turn off the system and any peripheral devices connected to the serial port.
2
Swap the serial interface cable with a known working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known working cable.
3
Turn off the system and the serial device, and swap the serial device with a compatible device.
4
Turn on the system and the serial device.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Troubleshooting a NIC
Steps
1
Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic tests.
2
Restart the system and check for any system messages pertaining to the NIC controller.
3
Check the appropriate indicator on the NIC connector:
•
If the link indicator does not glow, the cable connected might be disengaged.
•
If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
•
Try another known good network cable.
4
• If the problem persists, use another connector on the switch or hub.
Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.
5
Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6
Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
7
Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Using system diagnostics
Troubleshooting your system
179
Troubleshooting a wet system
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2
Remove the system cover.
3
Remove the following components (if installed) from the system:
•
Power supply unit(s)
•
Optical drive
•
Hard drives
•
Hard drive backplane
•
USB memory key
•
Hard drive tray
•
Cooling shroud
•
Expansion card risers (if installed)
•
Expansion cards
•
Cooling fan assembly (if installed)
•
Cooling fans
•
Memory modules
•
Processor(s) and heat sink(s)
4
• System board
Let the system dry thoroughly for at least 24 hours.
5
Reinstall the components you removed in step 3 except the expansion cards.
6
Install the system cover.
7
Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8
If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed.
9
Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next step
If the tests fail, see the Getting help section.
Related links
Getting help
Using system diagnostics
Troubleshooting a damaged system
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
180
Troubleshooting your system
Steps
1
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2
Remove the system cover.
3
Ensure that the following components are properly installed:
•
hard drive carriers
•
hard drive backplane
•
hard drives
•
cable management tray
•
expansion cards and expansion card risers
•
power supply unit(s)
•
memory risers
•
cooling fans
•
memory riser and fan cage
•
SD cards
•
USB memory key
•
NIC hardware key
•
network daughter card riser (Riser 1)
4
• processor(s) and heat sink(s)
Ensure that all cables are properly connected.
5
Install the system cover.
6
Run the appropriate diagnostic test. For more information, see Using system diagnostics.
Next step
If the tests fail, see Getting Help.
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration
information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for
the time set in System Setup, the problem may be caused by a software, rather than by a defective battery.
Steps
1
Re-enter the time and date in System Setup.
2
Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3
Reconnect the system to the electrical outlet, and turn on the system.
4
Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery messages.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Troubleshooting your system
181
Troubleshooting power supply units
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: At least one power supply (PSU) must be installed for the system to operate. Operating the system with only one
PSU installed for extended periods of time can cause the system to overheat.
Steps
1
Identify the faulty PSU by the PSU's fault indicator.
2
Reseat the PSU by removing and reinstalling it.
NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and to determine if it is working
properly.
3
If the problem persists, see Getting Help.
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Ensure that the following conditions exist:
•
System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not removed.
•
Ambient temperature is not higher than the system specific ambient temperature.
•
External airflow is not obstructed.
•
A cooling fan is not removed or has not failed.
•
The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1
Click Hardware > Fans > Setup.
2
From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan speed to a custom value.
From F2 System Setup:
1
Select iDRAC Settings > Thermal, and set a higher fan speed from the fan speed offset or minimum fan speed.
From RACADM commands:
1
Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
182
Troubleshooting your system
Troubleshooting cooling fans
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1
Open the system cover.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is on, only replace one fan at a
time.
2
Locate the faulty fan indicated by the Embedded Server Management (ESM).
3
Replace the fan or the fan's power cable.
NOTE: Wait at least 30 seconds for the system to recognize the fan and determine whether it is working properly.
4
If the problem is not resolved, install a new fan.
5
If the fan functions properly, close the system cover.
Next step
If the problem persists, see Getting Help.
Troubleshooting system memory
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1
If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for available diagnostic tests.
If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.
2
If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at
least 10 seconds and then reconnect the system to power.
3
Turn on the system and attached peripherals and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 14.
4
Enter System Setup and check the system memory setting. Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but a problem is still indicated, go to step 14.
5
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6
Remove the system cover.
7
Remove the memory risers.
8
Check the memory channels and ensure that they are populated correctly.
9
Reseat the memory modules in their sockets.
10
Install the memory risers.
11
Install the system cover.
12
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
13
Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with the next step.
14
If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good
memory module.
Troubleshooting your system
183
15
Remove the system cover.
16
Remove the memory risers.
17
To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the
same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM
installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem. For more information, see General
Memory Module Installation Guidelines.
18
Install the memory risers.
19
Install the system cover.
20 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
21
As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.
22 If the memory problem is still indicated, repeat step 14 through step 19 for each memory module installed.
Next step
If the problem persists after all memory modules have been checked, see Getting Help.
Troubleshooting an internal USB key
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
Remove the system cover.
4
Locate the USB key and reseat it.
5
Install the system cover.
6
Turn on the system and attached peripherals, and check if the USB key is functioning.
7
If the problem is not resolved, repeat step 2 and step 3.
8
Insert a known working USB key.
9
Install the system cover.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the SD card is
not writable.
184
Troubleshooting your system
Steps
1
Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3
Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart, the
system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical alert will
be logged and chassis health will degrade.
4
Replace the failed SD card with a new SD card.
5
Install the system cover.
6
Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7
Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the needed
modes.
Verify that the correct SD slot is set as Primary SD Card.
8
Check if the SD card is functioning properly.
9
If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you to perform a
rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Related links
Removing the system cover
Installing the system cover
Troubleshooting an optical drive
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Try using a different CD or DVD.
2
If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3
Run the appropriate diagnostic test.
4
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5
If installed, remove the bezel.
6
Remove the system cover.
7
Ensure that the interface cable is securely connected to the optical drive and to the controller.
8
Ensure that a power cable is properly connected to the drive.
9
Install the system cover.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Troubleshooting your system
185
Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the
hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2
If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps:
a
Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware
Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID configuration.
Ensure that the hard drives are configured correctly for the RAID array.
Take the hard drive offline and reseat the drive.
Exit the configuration utility and allow the system to boot to the operating system.
b
c
d
3
Ensure that the needed device drivers for your controller card are installed and are configured correctly. See the operating system
documentation for more information.
4
Restart the system and enter the System Setup.
5
Verify that the controller is enabled and the drives are displayed in the System Setup.
Next step
If the problem persists, see the Getting help section.
Related links
Getting help
Using system diagnostics
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating system and the controller.
1
Run the appropriate diagnostic test. See the Using system diagnostics section.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
Remove the system cover.
4
Verify that the installed expansion cards are compliant with the expansion card installation guidelines.
5
Ensure that each expansion card is firmly seated in its connector.
6
Install the system cover.
7
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9
Remove the system cover.
10
Remove all expansion cards installed in the system.
11
Install the system cover.
186
Troubleshooting your system
12
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13
Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section.
14
For each expansion card you removed in step 10, perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b
Remove the system cover.
c
Reinstall one of the expansion cards.
d
Install the system cover.
e
Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Related links
Getting help
Using system diagnostics
Safety instructions
Removing the system cover
Removing an expansion card from expansion card risers
Installing an expansion card into the expansion card risers
Installing the system cover
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the
expansion card.
Steps
1
Run the appropriate diagnostic test. See the Using system diagnostics section.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
Remove the system cover.
4
Ensure that each expansion card is firmly seated in its connector.
5
Install the system cover.
6
Turn on the system and attached peripherals.
7
If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8
Remove the system cover.
9
Remove all expansion cards installed in the system.
10
Install the system cover.
11
Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12
For each expansion card you removed in step 8, perform the following steps:
a
b
c
d
e
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
Remove the system cover.
Reinstall one of the expansion cards.
Install the system cover.
Run the appropriate diagnostic test. See the Using system diagnostics section.
Next step
If the problem persists, see the Getting help section.
Troubleshooting your system
187
Related links
Getting help
Using system diagnostics
Safety instructions
Removing the system cover
Removing an expansion card from expansion card risers
Installing an expansion card into the expansion card risers
Installing the system cover
Troubleshooting processors
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Run the appropriate diagnostics test. See the Using system diagnostics section.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
Remove the system cover.
4
Ensure that the processor and heat sink are properly installed.
5
Install the system cover.
6
Run the appropriate diagnostic test. See the Using system diagnostics section.
7
If the problem persists, see the Getting help section.
Related links
Getting help
Using system diagnostics
Removing the system cover
Installing the system cover
188
Troubleshooting your system
8
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to
fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Running the Embedded System Diagnostics from Boot
Manager
Prerequisite
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1
When the system is booting, press F11.
2
Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
1
As the system boots, press F11.
2
Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Using system diagnostics
189
System diagnostic controls
Menu
Description
Configuration
Displays the configuration and status information of all detected devices.
Results
Displays the results of all tests that are run.
System health
Provides the current overview of the system performance.
Event log
Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
190
Using system diagnostics
9
Jumpers and connectors
Topics:
•
System board jumper settings
•
System board connectors
•
Disabling a forgotten password
System board jumper settings
For information about resetting the password jumper to disable a password, see Disabling a forgotten password.
Table 37. System board jumper settings
Jumper
PWRD_EN
Setting
Description
The password reset feature is enabled (pins 2–4).
The password reset feature is disabled (pins 4–6). The iDRAC local
access is unlocked at the next AC power cycle.
NVRAM_CLR
The configuration settings are retained at the next system boot
(pins 3–5).
The configuration settings are cleared at system boot (pins 1–3).
Jumpers and connectors
191
System board connectors
Figure 103. System board jumpers and connectors
Table 38. System board connectors and jumpers
Item
Connector
Description
1
INT_STORAGE/ J_PERC
Integrated storage controller card connector
2
J_PCIE_SLOT1
Left I/O riser connector (optional)
3
IO_RISER1/J_NDC_RISER
NDC riser connector
4
J_PCIE_SLOT3
5
J_PCIE_SLOT4
6
J_PCIE_SLOT5
7
J_PCIE_SLOT6
8
J_PCIE_SLOT7
9
J_PCIE_SLOT8
10
J_PCIE_SLOT9
11
SATA_A
SATA A connector
12
J_PDBR_SIG
Right power distribution board connector
192
Jumpers and connectors
Expansion-card connectors
Item
Connector
Description
13
J_PW_NVRAM
Jumpers
14
CPU3
Processor 3
15
CPU4
Processor 4
16
MEMORY RISER H
Memory Riser connector
17
J_BP_PWR_B
Backplane power connector B
18
MEMORY RISER G
19
MEMORY RISER F
20
MEMORY RISER E
21
MEMORY RISER D
22
J_BP_PWR_A
23
MEMORY RISER C
24
MEMORY RISER B
25
J_SATA_PWR_A
Optical drive SATA power connector
26
J_BP_PWR_MISC
Backplane power connector
27
MEMORY RISER A
Memory Riser connector
28
J_FAN_MOD1
Fan tray connector
29
CPU1
Processor socket 1
30
CPU2
Processor socket 2
31
J_PDBL_SIG
Left power distribution board connector
32
J_USB_CNTRL_PNL
USB control panel connector
33
CONTROL PANEL
Control panel connector
Memory Riser connectors
Backplane power connector A
Memory Riser connectors
Figure 104. Expander daughter card board jumpers and connectors (unified mode)
Jumpers and connectors
193
Table 39. Expander daughter card board jumpers and connectors (unified mode)
Item
Connector
Description
1
J_XCEDE_SAS1
SAS 1 connector
2
J_XCEDE_SAS2
SAS 2 connector
3
J_SAS_A
SAS A connector
4
J_SAS_B
SAS B connector
5
J_SAS_B1
SAS B1 connector
6
J_SAS_A1
SAS A1 connector
Figure 105. Expander daughter card board jumpers and connectors (performance mode)
Table 40. Expander daughter card board jumpers and connectors (performance mode)
Item
Connector
Description
1
J_XCEDE_SAS1
SAS 1 connector
2
J_XCEDE_SAS2
SAS 2 connector
3
J_XCEDE_SAS1
SAS 1 connector
4
J_XCEDE_SAS2
SAS 2 connector
5
J_SAS_A
SAS A connector
6
J_SAS_B
SAS B connector
7
J_SAS_B
SAS B connector
8
J_SAS_A
SAS A connector
194
Jumpers and connectors
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password jumper enables these password
features or disables them and clears any password(s) currently in use.
Prerequisite
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Remove the system cover.
3
Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4
Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2 and 4. However, before you assign a
new system and/or setup password, you must move the jumper back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new
password(s) the next time it boots.
5
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
6
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7
Remove the system cover.
8
Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9
Install the system cover.
10
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
11
Assign a new system and/or setup password.
Jumpers and connectors
195
10
Getting help
Topics:
•
Contacting Dell
•
Documentation feedback
•
Accessing system information by using QRL
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1
Go to Dell.com/support.
2
Select your country from the drop-down menu on the lower right corner of the page.
3
For customized support:
a
b
Enter your system Service Tag in the Enter your Service Tag field.
Click Submit.
The support page that lists the various support categories is displayed.
4
For general support:
a
b
c
Select your product category.
Select your product segment.
Select your product.
The support page that lists the various support categories is displayed.
5
For contact details of Dell Global Technical Support:
a
b
Click Global Technical Support.
The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisite
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
About this task
•
How-to videos
•
Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
•
Your system service tag to quickly access your specific hardware configuration and warranty information
•
A direct link to Dell to contact technical assistance and sales teams
196
Getting help
Steps
1
Go to Dell.com/QRL and navigate to your specific product or
2
Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator (QRL)
Figure 106. Quick Resource Locator for PE R930 system
Getting help
197
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