CE Series
CE 1000
Operation Manual
CE 2000
Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible
situation which may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have
occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.
Trademark Notice: Crown, Crown Audio and Amcron are registered trademarks of Crown International. Other trademarks are the
property of their respective owners.
Some models may be exported under the name Amcron.®
©2006 by Crown Audio® Inc., 1718 W. Mishawaka Rd., Elkhart, IN 46517-9439 U.S.A. Telephone: 574-294-8000
125645-10B
3/06
CE Series Power Amplifiers
Important Safety Instructions
Wichtige Sicherheitsinstruktionen
Importantes Instructions de Sécurité
Instrucciones de Seguridad Importantes
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
13)
14)
15)
16)
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with a dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug has
two blades and a third grounding prong. The wide blade
or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when
unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in
any way, such as power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been
dropped.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN
OR MOISTURE.
DO NOT EXPOSE TO DRIPPING OR SPLASHING. DO
NOT PLACE OBJECTS FILLED WITH LIQUID, SUCH AS
VASES,ON THIS APPARATUS.
TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR
BOTTOM COVERS. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
À PRÉVENIR LE CHOC ÉLECTRIQUE N’ENLEVEZ PAS LES
COUVERCLES. IL N’Y A PAS DES PARTIES SERVICEABLE À
L’INTÉRIEUR. TOUS REPARATIONS DOIT ETRE FAIRE PAR
PERSONNEL QUALIFIÉ SEULMENT.
PARA PREVENIR UN CHOQUE ELÉCTRICO, NO RETIRE LAS
CUBIERTAS SUPERIOR O INFERIOR. NO EXISTEN PARTES
QUE PUEDAN SER REPARADAS POR EL USUARIO AL INTERIOR. REMITA EL SERVICICO AL PERSONAL TÉCHNICAL
CALIFICADO.
TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM
THE AC MAINS, DISCONNECT THE POWER SUPPLY CORD
PLUG FROM THE AC RECEPTACLE. THE MAINS PLUG OF
THE POWER SUPPLY CORD SHALL REMAIN READILY
OPERABLE.
POUR DÉMONTER COMPLÈTEMENT L'ÉQUIPEMENT DE
L'ALIMENTATION GÉNÉRALE, DÉMONTER LE CÂBLE D'ALIMENTATION DE SON RÉCEPTACLE. LA PRISE D'ALIMENTATION RESTERA AISÉMENT FONCTIONNELLE.
IMPORTANT
CE Series amplifiers require Class 2 output wiring.
Les amplificateurs de série de CE exigent des câbles de sortie de
classe 2.
CE-Reihe-Verstärker verlangen Klasse die 2 Produktionsverdrahtung.
Los amplificadores de la Serie CE requieren de un cableado de salida Clase 2.
MAGNETIC FIELD
CAUTION! Do not locate sensitive high-gain equipment such as
preamplifiers or tape decks directly above or below the unit.
Because this amplifier has a high power density, it has a strong
magnetic field which can induce hum into unshielded devices that
are located nearby. The field is strongest just above and below the
unit.
If an equipment rack is used, we recommend locating the amplifier(s) in the bottom of the rack and the preamplifier or other sensitive equipment at the top.
FCC COMPLIANCE NOTICE
PARA DESCONECTAR COMPLETAMENTE EL EQUIPO DEL
SUMINSTRO ELECTRICO, DESCONECTE EL CABLE DE ALIMENTACION DE LA TOMA DE CA. LAS PATAS DEL CONECTOR DEL CABLE DE ALIMENTACIÓN DEBERAN
MANTENERSE EN BUEN ESTADO.
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
WATCH FOR THESE SYMBOLS:
CAUTION: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
The lightning bolt triangle is used to alert the user to the risk
of electric shock.
The exclamation point triangle is used to alert the user to
important operating or maintenance instructions.
REGARDEZ CES SYMBOLES
La triangle avec le sigle ‘’foudre’’ est employée pour alerter
l'utilisateur au risque de décharge électrique. Le triangle avec
un point d'exclamation est employée pour alerter l'utilisateur
d’instruction importantes pour lors opérations de maintenance.
ATENCION CON ESTOS SÍMBOLOS
El triángulo con el símbolo de rayo eléctrico es usado para
alertar al usuario de el riesgo de un choque eléctrico.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
El triángulo con el signo de admiración es usado para alertar
al usuario de instrucciones importantes de operación o mantenimiento.
page 2
Operation Manual
CE Series Power Amplifiers
Crown International, Inc.
DECLARATION of CONFORMITY
TCF Technical Certificate No: C975CRI1.ABS
Technical Construction File Route
Issued By:
Crown International, Inc.
1718 W. Mishawaka Road
Elkhart, Indiana 46517 U.S.A.
FOR COMPLIANCE QUESTIONS ONLY:
Competent Body’s Name and Address:
Technology International (Europe) Limited
41-42 Shrivenham Hundred Business Park,
Shrivenham, Swindon, Wilts, SN6 8TZ
Equipment Type: Commercial Audio Power Amplifiers
Family Name: CE1000, CE2000, CE2000TX
Model Names: CE1000 Series, CE2000 Series, CE2000TX Series
Sue Whitfield
574-294-8289
swhitfield@crownintl.com
European Representative's Name and Address:
Nick Owen
35, Bassets Field
Thornhill
Cardiff. South Glamorgen
CF14 9UG United Kingdom
EMC Standards:
EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M
EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current ≤16A per phase)
EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current ≤16A
EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B
EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)
EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)
EN 61000-4-5:1995 Surge Immunity (Criteria B)
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)
EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard:
EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.
Signed
Larry Coburn
Title: Senior Vice President of Manufacturing
Operation Manual
Date of Issue: March 28, 2000
page 3
CE Series Power Amplifiers
Table of Contents
page 4
Important Safety Instructions ....................................................... 2
4.1.3 Ultrasonic and Radio Frequency Protection ............15
Declaration of Conformity ........................................................... 3
4.1.4 Drive Protection.......................................................15
1 Welcome .................................................... 5
4.1.5 Compression ..........................................................15
1.1 Features ......................................................................... 5
4.1.6 Power Circuit Breaker .............................................15
1.2 How to Use This Manual ................................................ 5
4.1.7 Proportional-speed Fan ..........................................15
2 Setup ......................................................... 6
4.2 Advanced Features ..........................................................15
2.1 Unpack Your Amplifier .................................................... 6
4.2.1 Crown SST Modules ..............................................15
2.2 Install Your Amplifier ...................................................... 6
4.2.2 Fault Monitoring .....................................................17
2.3 Ensure Proper Cooling .................................................... 6
4.3 Options ............................................................................18
2.4 Choose Input Wire and Connectors ................................. 7
4.3.1 Accessories ............................................................18
2.5 Choose Output Wire and Connectors .............................. 8
4.3.2 Alternate Output Connectors ...................................18
2.6 Wire Your System ........................................................... 9
4.3.3 Tamper-Resistant Hole Plugs .................................18
2.6.1 Stereo Mode ........................................................... 9
4.3.4 Optional 0.775 V Input Sensitivity Setting ..............18
2.6.2 How to Parallel the Inputs ....................................... 9
5 Principles of Operation ................................... 19
2.6.3 Bridge-Mono Mode ................................................ 10
6 Troubleshooting ............................................ 21
2.7 Input Sensitivity Switch ................................................... 11
7 Specifications .............................................. 22
2.8 Connect to AC Mains ...................................................... 11
8 Service ....................................................... 23
2.9 Startup Procedure ........................................................... 11
8.1 International and Canada Service ....................................23
3 Operation .................................................... 12
8.2 US Service .......................................................................23
3.1 Precautions ..................................................................... 12
8.2.1 Service at a US Service Center ................................23
3.2 Controls, Indicators and Connectors ............................... 13
8.2.2 Factory Service .......................................................23
3.3 Front Panel Controls and Indicators ................................ 14
8.2.3 Factory Service Shipping Instructions ....................23
3.4 Back Panel Controls ........................................................ 14
8.2.4 Packing Instructions................................................23
4 Advanced Features and Options ......................... 15
8.2.5 Estimate Approval....................................................23
4.1 Protection Systems ......................................................... 15
8.2.6 Payment of Non-Warranty Repairs...........................23
4.1.1 Bias Servo .............................................................. 15
9 Warranty ..................................................... 24
4.1.2 Fault ....................................................................... 15
Crown Factory Service Information Form ....................................27
Operation Manual
CE Series Power Amplifiers
1 Welcome
•
Versatile; handles a wide range of speaker
impedances and outputs.
Crown® CE Series amplifiers provide professional audio amplification for a wide range of
applications, including digital cinema. The
amplifiers are very affordable, and feature frontpanel controls for easy setup and use. They can
be removed for security.
•
Advanced protection circuitry guards
against shorted outputs, open circuits, DC,
mismatched loads, general overheating,
high-frequency overloads and internal
faults.
•
Genuine Neutrik® Speakon® connectors.
Modern power amplifiers are sophisticated
pieces of engineering capable of producing
extremely high power levels. They must be
treated with respect and correctly installed if
they are to provide the many years of reliable
service for which they were designed.
•
Choice of 1/4-inch, XLR or barrier strip
inputs.
•
Removable front-panel level control
knobs.
•
Selectable input sensitivity.
In addition, CE Series amplifiers include a
number of features which require some explanation before they can be used to their maximum advantage.
•
Proportional-speed fan optimizes cooling
efficiency.
•
Can be mounted in EIA standard 19-in.
(48.3-cm) rack, shallow 14-in. (35.5) rack,
or stacked on top of each other.
•
Three Year, No-Fault, Fully-Transferable
Warranty completely protects your investment and guarantees its specifications.
Please take the time to study this manual so
that you can obtain the best possible service
from your amplifier.
1.1 Features
• Accurate, undistorted sound.
•
Operation Manual
1.2 How to Use This Manual
This manual provides you with the necessary
information to safely and correctly setup and
operate your amplifier. It does not cover every
aspect of installation, setup or operation that
might occur under every condition. For additional information, please consult Crown’s
Amplifier Application Guide (available online at
www.crownaudio.com), Crown Technical Support, your system installer or retailer.
We strongly recommend you read all instructions, warnings and cautions contained in this
manual. Also, for your protection, please send
in your warranty registration card today. And
save your bill of sale — it’s your official proof
of purchase.
Bridge-mono/stereo mode switch allows
you to set up your amps/speakers in the
configuration that best suits your needs.
page 5
CE Series Power Amplifiers
2 Setup
2.1 Unpack Your Amplifier
Please unpack and inspect your amplifier for
any damage that may have occurred during
transit. If damage is found, notify the transportation company immediately. Only you can initiate a claim for shipping damage. Crown will
be happy to help as needed. Save the shipping
carton as evidence of damage for the shipper’s
inspection.
We also recommend that you save all packing
materials so you will have them if you ever
need to transport the unit. Never ship the
unit without the factory pack.
YOU WILL NEED (not supplied):
•
Input wiring cables
•
Output wiring cables
2.2 Install Your Amplifier
CAUTION: Before you begin, make sure
your amplifier is disconnected from the
power source, with power switch in the
“off” position and all level controls
turned completely down (counterclockwise).
Use a standard 19-inch (48.3 cm) equipment
rack. See Figure 2.1 for amplifier dimensions.
You may also stack amps without using a
cabinet.
2.3 Ensure Proper Cooling
When using an equipment rack, mount units
directly on top of each other. Close any open
spaces in rack with blank panels. DO NOT
block front or rear air vents. The side walls of
the rack should be a minimum of 2 inches (5.1
cm) away from the amplifier sides, and the back
of the rack should be a minimum of 4 inches
(10.2 cm) from the amplifier back panel.
Figure 2.2 illustrates standard amplifier airflow.
NOTE: When transporting, amplifiers should be
supported at both front and back.
Rack and rack-mounting hardware for mounting amplifier (or a stable surface for stacking)
WARNING: Before you start to set up
your amplifier, make sure you read and
observe the Important Safety Instructions found at the beginning of this
manual.
Figure 2.2 Airflow
Figure 2.1 CE 1000 and CE 2000 Dimensions
page 6
Operation Manual
CE Series Power Amplifiers
2 Setup
2.4 Choose Input Wire
and Connectors
You have three choices of input connectors:
1/4-inch (6.35-mm) phone, 3-pin XLR, or
barrier strip. You can also use either balanced or
unbalanced wiring.
Figure 2.3 shows balanced connector pin
assignments for XLR and phone. Figure 2.4
shows unbalanced connector pin assignments
for XLR and phone.
Figure 2.5 shows barrier strip input wiring for a
balanced signal. Both channels should be wired
using a common center terminal for ground connection.
NOTE: Custom wiring should only be
performed by qualified personnel.
Figure 2.3 Balanced Input
Connector Wiring
Figure 2.4 Unbalanced Input
Connector Wiring
Figure 2.5 Barrier Strip Input Wiring:
Balanced Signal In
Operation Manual
page 7
CE Series Power Amplifiers
2 Setup
2.5 Choose Output Wire and Connectors
Crown recommends using pre-built or professionally wired, high-quality, two- or four-conductor, heavy gauge speaker wires. They should
be terminated with Neutrik Speakon NL4FC connectors (Figure 2.6) at one end and appropriate
connectors to fit your speakers at the other end.
If your CE Series amplifier came equipped with
the CEAS1 (barrier strip) or CEAS2 (5-way binding post) optional output connectors, you may
wire your output to these connectors instead.
Optional output connectors can also be ordered
as a Service Option for installation on existing
CE Series amplifiers.
Figure 2.6 Neutrik® Speakon® Connector
If the CEAS1 Output Module is installed, use terminal forks or bare wire for your output connectors (see Figure 2.7).
To prevent the possibility of short-circuits, replace the cover on the barrier
strip after completing the output wiring.
If the CEAS2 Output Module is installed, connect
to it with bare wires, spade lugs or banana plugs
on the speaker cables (Figure 2.8).
Using the guidelines below, select the appropriate size of wire based on the distance from
amplifier to speaker.
Distance
Figure 2.7 Output Connector Wiring for Stereo
with Optional CEAS1 Output Module.
Wire Size
up to 25 ft.
16 gauge
26-40 ft.
14 gauge
41-60 ft.
12 gauge
61-100 ft.
10 gauge
101-150 ft.
8 gauge
151-250 ft.
6 gauge
CAUTION: Never use shielded cable for
output wiring.
Figure 2.8 Optional CEAS2 5-way Binding Post Output Connector (Left)
Each Pair of Posts Connects to a Dual Banana Plug (Right)
page 8
Operation Manual
CE Series Power Amplifiers
2 Setup
2.6 Wire Your System
2.6.1 Stereo Mode
Make sure the amplifier is turned off and the
level controls are turned down before you wire
the system.
Typical input and output wiring is shown in
Figure 2.9.
INPUTS: Connect input wiring for each channel.
OUTPUTS: Maintain proper polarity (+/–) on
output connectors.
Connect Channel-1 positive (+) speaker load to
Channel-1 positive terminal of amp; repeat for
negative (–). Repeat each channel wiring as for
Channel 1. Refer to Section 3.5 for output connector pin assignments. Make sure the Mode
switch is set to the “Stereo” position when operating in Stereo mode.
2.6.2 How to Parallel the Inputs
There are three ways to feed the same signal to
each amplifier channel:
1. Buy a "Y" cable. Plug the female end into your
signal cable, and plug the split male ends into
both amplifier inputs.
2. Feed your signal to the Channel-1 input
(either barrier-block or combo). Connect a
jumper wire (Figure 2.10) between the barrierblock Channel-1 (+) screw terminal and the
Channel-2 (+) screw terminal. Connect another
jumper wire between the Channel-1 (–) screw
terminal and the Channel-2 (–) screw terminal.
Figure 2.9 Typical System Wiring, Stereo Mode
3. Feed your signal to the Channel-1 input screw
terminals. Using a mic cable or phone-to-phone
cable, connect Channel-1 combo jack to Channel-2 combo jack.
See the next page for Bridge-Mono wiring.
Operation Manual
Figure 2.10
Jumper Placement
to Parallel the Inputs
page 9
CE Series Power Amplifiers
2 Setup
2.6.3 Bridge-Mono Mode
Make sure the amplifier is turned off and the
level controls are turned down before you wire
the system.
Typical input and output wiring is shown in
Figure 2.11.
INPUTS: Connect input wiring to CH 1.
OUTPUTS: Connect the speaker across the positive (+) output terminals. Do not use the negative
(–) terminals when the amplifier is being operated in Bridge-Mono mode. Refer to Section 2.5
for output connector pin assignments. Make
sure the Mode switch is set to the “Bridge” position when operating in Bridge-Mono mode.
NOTE: Turn down (full CCW) the Channel
2 level control when operating the
channel pair in Bridge-Mono mode, as
the Channel 1 level control works both
channels.
NOTE: Crown provides a reference of wiring pin
assignments for commonly used connector
types in the Crown Amplifier Application Guide
available at www.crownaudio.com.
Figure 2.11 Typical System Wiring, Bridge-Mono Mode
page 10
Operation Manual
CE Series Power Amplifiers
2 Setup
2.7 Input Sensitivity Switch
A two-position Input Sensitivity switch is located
on the back panel near the input connectors
(Figure 2.12). Your amplifier is shipped from the
factory with this switch set to the 1.4V position.
At this setting, a 1.4V input signal will drive the
amplifier to full power into an 8-ohm load when
the level controls are turned to maximum. This
setting works best when the amplifier is being
driven by equipment with a +4 dBu output — an
output level at which most professional equipment operates.
If required, the Input Sensitivity switch can be
moved to the 26-dB position, so that the amplifier provides a fixed voltage gain of 20 (or 26 dB:
1 volt in, 20 volts out). This setting works best
with output levels of +10 dBu (2.5 volts RMS) or
more. Some brands of DJ mixers, in particular,
have output levels in this range.
Selecting the correct sensitivity will allow your
equipment to operate at its optimum level and
improve the signal-to-noise of the system.
Make sure the amplifier is turned off and
the level controls are turned down before
you change the switch setting.
2.8 Connect to AC Mains
Connect your amplifier to the AC mains power
source (power outlet) with the supplied AC power
cordset. First, connect the IEC end of the cordset to
the IEC connector on the amplifier; then, plug the
other end of the cordset to the AC mains.
WARNING: The third prong of this connector (ground) is an important safety feature.
Do not attempt to disable this ground connection by using an adapter or other methods.
Amplifiers don’t create energy. The AC mains voltage and current must be sufficient to deliver the
power you expect. You must operate your amplifier
from an AC mains power source with not more than
10% variation above or below the amplifier’s specified line voltage and within the specfied frequency
requirements (indicated on the amplifier’s back
panel label). If you are unsure of the output voltage
of your AC mains, please consult your electrician.
2.9 Startup Procedure
Use the following procedure when first turning on
your amplifier:
1. Turn down the level of your audio source.
2. Turn down the level controls of the amplifier.
3. Turn on the “Power” switch. The Power indicatorshould glow.
4. Turn up the level of your audio source to an optimum level.
5. Turn up the Level controls on the amplifier until
the desired loudness or power level is achieved.
6. Turn down the level of your audio source to its
normal range.
If you ever need to make any wiring or installation
changes, don’t forget to disconnect the power cord.
For help with determining your system’s optimum
gain structure (signal levels) please refer to the
Crown Amplifier Application Guide, available online
at www.crownaudio.com.
Sensitivity Switch
Figure 2.12 Location of Input Sensitivity Switch
Operation Manual
page 11
CE Series Power Amplifiers
3 Operation
3.1 Precautions
Your amplifier is protected from internal and external faults, but you should still take the following
precautions for optimum performance and safety:
1. Before use, your amplifier first must be configured for proper operation, including input and
output wiring hookup. Improper wiring can
result in serious operating difficulties. For
information on wiring and configuration, please
consult the Setup section of this manual or, for
advanced setup techniques, consult Crown’s
Amplifier Application Guide available online at
www.crownaudio.com.
2. Use care when making connections, selecting
signal sources and controlling the output level.
The load you save may be your own!
3. Do not short the ground lead of an output cable
to the input signal ground. This may form a
ground loop and cause oscillations.
page 12
4. WARNING: Never connect the output to
a power supply, battery or power main.
Electrical shock may result.
5. Tampering with the circuitry, or making unauthorized circuit changes may be hazardous and
invalidates all agency listings.
6. Do not operate the amplifier with the red Clip
LEDs constantly flashing.
7. Do not overdrive the mixer, which will cause
clipped signal to be sent to the amplifier. Such
signals will be reproduced with extreme accuracy, and loudspeaker damage may result.
8. Do not operate the amplifier with less than the
rated load impedance. Due to the amplifier’s
output protection, such a configuration may
result in premature clipping and speaker damage.
Remember: Crown is not liable for damage that
results from overdriving other system components.
Operation Manual
CE Series Power Amplifiers
3 Operation
3.2 Controls, Indicators and Connectors
Figure 3.1
Controls,
Indicators &
Connectors
Operation Manual
page 13
CE Series Power Amplifiers
3 Operation
3.3 Front Panel Controls and
Indicators
Power Switch
The power switch turns the amplifier on (“I”) or off
(“O”).
See Section 4.2.2 in this manual for more information on fault monitoring and suggestions for signalling device circuity.
Note that dangerous voltages may still be
present in the amplifier even when the
power switch is in the off (“O”) position.
Before moving the amplifier or making any wiring or
installation changes, it is important to also disconnect the power cord from the amplifier or power
source.
Clip Indicators
These are two red LEDs (one per channel). The Clip
Indicator turns on when distortion is audible in the
amplifier output.
Reset Switch
The push-button reset switch is used to reset the
circuit breaker that protects the power supply.
Fault Indicators
Two red LEDs (one for each channel) are located on
the front panel. The Fault Indicators are normally
OFF, but will blink under five different conditions:
1. When the amplifier is first powered up, until the
unit is ready for operation.
2. If the heatsinks reach a temperature above normal
working limits.
3. If the transformer thermal protection circuit is
activated.
4. If the amplifier output wires develop a short-circuit.
5. If the amplifier output stage stops operating.
The fault status of the amplifier can also be monitored remotely by attaching a signalling device to
the Fault jack located on the amplifier back panel.
Some fault conditions may cause the output of the
amplifier to be muted.
Signal Indicators
These are two green LEDs (one per channel). The
Signal Indicator illuminates when a signal (> –40
dBm) is present at the INPUT of the amplifier for
that channel. Because these indicators receive the
signal before the level controls, they can be used to
troubleshoot wiring problems within a system. If the
Signal indicator for a channel is not lit, no signal is
reaching the amplifier on that channel.
Power Indicator
The green Power indicator lights when your CESeries amp has been turned on and has power.
3.4 Back Panel Controls and
Connectors
Input Sensitivity Switch
This two-position Input Sensitivity switch is located
near the input connectors. It lets you select between
1.4 V input sensitivity or 26 dB gain. Please see
Section 2.7 in this manual for details.
Mode Switch
This two-position switch selects either Stereo or
Bridge-Mono mode of operation. Stereo mode provides identical power output to each of the two
amplifier output channels. Bridge-Mono mode
combines the two amplifier output channels into a
single mono channel with twice the voltage of a single stereo channel.
Do NOT select Bridge-Mono mode without
first making sure the amplifier has been
wired in a Bridge-Mono configuration. For
more information on wiring for Bridge-Mono mode,
see Section 2.6.2.
Level Controls
Two rotary detented Level controls (one for each
channel) are are used to adjust each channel’s output.
Fault Jack
This is an RJ-11 jack (which looks like a telephone
jack). By attaching a signaling device to the Fault
jack, you can monitor the amplifier’s Fault status
from a remote location. See Section 4.2.2 for more
information on fault monitoring.
If you wish, the level control knobs may be pulled
from the front panel and the holes plugged with the
supplied caps to minimize tampering of control settings.
Barrier Block Inputs
For each channel, this row of screw terminals provides a balanced input, which is in parallel with the
channel’s Combo input connector.
Neutrik Combo Input
One per channel, this combination 1/4-inch phone
jack and XLR connector provides a balanced or
unbalanced input.
Neutrik Speakon® Output
One per channel, this Neutrik Speakon® connector
with four terminals connects to loudspeakers.
page 14
Operation Manual
CE Series Power Amplifiers
4 Advanced Features
and Options
NOTE: For detailed information about
these Crown amplifier features, please
consult the Crown Amplifier Application
Guide, available on the Crown website
at www.crownaudio.com.
4.1 Protection Systems
CE Series amplifiers are protected against
shorted, open or mismatched loads; overloaded power supplies; excessive temperature;
chain destruction phenomena; input overload
damage; and high-frequency blowups. They
also protect loudspeakers from input/output
DC, large or dangerous DC offsets and turn-on/
turn-off transients.
4.1.1 Bias Servo
Bias servo translates the output heatsink temperature to controlled bias current. This prevents thermal runaway and holds the amplifier’s
notch distortion to a minimum.
4.1.2 Fault
The amplifier will light the Fault LED on the
front panel if the amplifier output stage stops
operating. If this happens, take the unit to an
authorized Crown Service Center.
4.1.3 Ultrasonic and Radio Frequency Protection
An amplifier's slew rate only needs to be large
enough to deliver the maximum voltage at the
highest required frequency. Higher slew rates
actually let the amplifier reproduce undesirable
frequencies. By design, the CE Series amplifiers have a controlled slew rate to put a frequency limit on the highest frequencies that
they reproduce. This limit occurs well above 20
kHz, so there is no audible effect on performance.
This approach protects the amplifier from radio
frequencies and can even protect some sensitive loads (including some tweeters).
4.1.4 Drive Protection
This system temporarily removes output drive
to protect the amplifier and its loads. Drive pro-
Operation Manual
tection can be activated in two situations. First,
if dangerous subsonic frequencies or direct
current (DC) is detected in the amplifier's output, drive protection will activate. The amplifier
resumes normal operation when it no longer
detects dangerous output. Activating this protection is very unlikely, but improper source
signals like infrasonic square waves or a
severely clipped input signal can activate this
system.
Second, the amplifier's fault protection system
puts the affected channel into drive protection
mode in rare situations where heavy commonmode current is detected in its output. The
amplifier should never output heavy commonmode current unless its circuitry is damaged.
Activating drive protection helps prevent further
damage.
For information on wiring and configuration of
amplifiers equipped with an optional Crown
SST crossover module, please refer to the SST
Crossover Reference Manual included in your
literature package.
Refer to the following descriptions for an overview of available Crown SST crossover modules. Crown plans to release additional
accessory plug-in modules offering a range of
advanced features and capabilities. Watch for
new releases:
4.1.5 Compression
A full-time compressor is in-line with the signal, reducing the risk of damage to your speakers.
4.1.6 Power Circuit Breaker
A front panel push button is used to reset the
circuit breaker that protects the power supply.
4.1.7 Proportional-speed Fan
The speed of the cooling fan is controlled by
the transformer temperature and the heatsink
temperature.
4.2 Advanced Features
4.2.1 Crown SST Modules
Crown optional SST (System Solution Topologies) modules were specially designed to
improve the fidelity and versatility of your audio
system. They feature a variety of professional
signal routing and filtering capabilities, with
active crossovers that allow the audio signal to
be split and sent to auxiliary amplifiers. Your
amplifier may have come with an SST module
already factory-installed, or your choice of SST
modules can be easily added to the amplifier by
any authorized Crown Service Center.
page 15
CE Series Power Amplifiers
4 Advanced Features
and Options
SST-SBSC-3632T
SST-4622
This is a custom three-channel crossover network with CD-horn equalization and summed
low-frequency output specifically designed for
use with JBL® model 3632T ScreenArray®
cinema speaker systems installed in cinemas,
studio production and post-production environments.
See Figure 4.1. This is a custom two-channel
crossover network with equalization specifically
designed for use with JBL® model 4622
ScreenArray® cinema speaker systems
installed in cinemas, studio production and
post-production environments.
Features:
Features include:
•
Low-frequency signals are internally
routed to the channel-1 amplifier input,
and high-frequency signals are routed to
the channel-2 amplifier input.
•
Barrier block connectors for balanced signal input.
•
High-frequency signals are internally
routed to the channel-one amplifier input,
and mid-frequency signals are routed to
the channel-two amplifier input.
•
Mono summing of low-frequency signals
are routed from Output B to an external
amplifier.
•
Neutrik® Combo jacks for balanced input
connection.
Like the SST-4622 but for the JBL 3632 cinema
speaker systems.
•
Removable barrier block connectors for
balanced output to other components.
Additional features include:
SST-3632
•
SST-SBSC 4632T
Like the SST-SBSC 3632T but for the JBL
4632T cinema speakers.
Time correction via an all-pass analog
delay ensures coherent summation
through the crossover region, while maintaining optimal vertical polar response.
Figure 4.1 SST-4622
Crossover Network
SST-4632
Like the SST-3632 but for the JBL 4632 cinema
speaker systems.
page 16
Operation Manual
CE Series Power Amplifiers
4 Advanced Features
and Options
4.2.2 Fault Monitoring
The Fault (RJ-11) jack, which looks like a telephone
jack, is located on the back of your CE Series amplifier (Figure 4.2). It gives you an easy way to
remotely monitor the amplifier’s fault status. To set
up a circuit that will cause an LED to light whenever
a fault status occurs, you can simply use the suggested circuit shown in Figure 4.3.
When using this circuit, the LED will glow under
any of these conditions:
• The amplifier has just been turned on and is still
in the 4-second turn-on delay.
• The heatsinks are too hot.
•The transformer thermal protection is activated.
• The amplifier output wires have developed a short
circuit.
• The limiter has been overdriven by > 6 dB for a
long time.
• The amplifier output stage has stopped operating.
Refer the unit to an authorized Crown Service Center.
• The amplifier is turned off.
If you choose to design your own circuit to interface
this signal to your system, note that this RJ jack is
polarity sensitive. Pin 2 must be grounded, and Pin
5 must be supplied with a positive voltage pull-up
(positive with respect to ground). Refer to Figure 4.4
for RJ jack pin assignments. The maximum signal
that can be exposed to the Fault jack is 35VDC and
10 mA. Best results are obtained with 10 mA LEDs.
Figure 4.2 Location of Fault Jack
Figure 4.3 Fault Status LED Circuitry
The mating connector for the CE Series TX RJ-11
jack contains 4 contact pins in a 6-slot case, as
shown. For additional information please contact
your local dealer or Crown Technical Support.
Figure 4.4 RJ-11 Jack Wiring and Pin Assignments
Operation Manual
page 17
CE Series Power Amplifiers
4 Advanced Features
and Options
4.3 Options
4.3.1 Accessories
CE-S1
Speakon to barrier output adapter. Compatible with
CE versions CE 1000 and CE 2000 amplifiers (initial release).
CE-S2
Speakon to 5-way binding post adapter.Compatible
with CE versions CE 1000 and CE 2000 amplifiers
(initial release).
4.3.2 Alternate Output Connectors
For added system flexibility, Crown offers optional
secondary output connectors that are compatible
with the current CE versions: CE 1000A , CE 2000A,
CE 1000B and CE 2000B amplifiers. (These model
numbers are printed only on the serial number
label.)
You have a choice of either the CEAS1 barrier block
(see Figure 4.5 or the CEAS2 5-way binding post
connectors (see Figure 4.6). Alternate output connectors may come factory installed on new amplifier
orders. They can also be added to existing CE
Series amplifiers by an authorized Crown Service
Center. For more information, please contact Crown
Technical Support.
knobs from the front of the amp, and slip the hole
plugs into place (see Figure 4.7). The plugs should
press easily into position with light force. Once in
place, the plugs will help to avoid most accidental
or intentional tampering (some situations may
require additional security measures).
To remove the hole plugs, simply pry the plug away
from the amplifier case using a small, flat-blade
screwdriver. To help to ensure adequate security, the
plugs have been designed to be more difficult to
remove than to place into position. If necessary,
additional hole plugs can be purchased separately
from Crown’s Parts Department (Part # 103234-1).
Figure 4.5 Model CEAS1 Barrier Block
Output Connectors
Store your knobs in a safe location should you need
to make level adjustments in the future.
4.3.4 Optional 0.775 V Input
Sensitivity Setting
The CE Series amplifier also provides an optional
0.775 V input sensitivity setting. If you determine
that your application requires this sensitivity setting, please contact Crown Technical Support for
more information.
Figure 4.6 Model CEAS2 5-way
Binding Post Output Connectors
4.3.3 Tamper-Resistant Hole Plugs
Your CE Series amplifier comes with a set of
tamper-resistant hole plugs, which allow you to
“protect” the level controls against unauthorized
adjustment. To use, simply pull off the control
Figure 4.7 Tamper-Resistant Hole Plugs
Installed in a CE Series Amplifier
page 18
Operation Manual
CE Series Power Amplifiers
5 Principles of Operation
For the sake of simplicity, only channel one of
the amplifier is described.
Signal is presented to the CE amplifier through
one of three connectors when using the standard input module. Each channel is outfitted
with a balanced XLR/phone jack and a barrier
strip. These connectors are wired in parallel,
which allows daisy chaining when needed. The
signal is then converted from balanced to
unbalanced in the Balanced Input Stage where
it also receives RFI protection. Signal then
flows into the Variable Gain Stage where the
front panel level controls are allowed to affect
the gain.
Following this stage, the signal is put under the
control of a full-time compressor circuit comprised of a symmetrical window detector, a
buffer amplifier, and the gating op amp which
uses several small components to set the compressor’s attack and decay characteristics. The
actual compressing is accomplished by an
opto-isolator which affects the gain in the signal path.
Next the signal enters the error amplifier circuit,
where it is mixed with a small portion of the
output signal in such a way as to control the
amplifier’s overall output perfomance.
Following the error amp is the LVA stage, which
is where the low-voltage referenced signal gets
translated to the output high-voltage rails. The
last voltage amplifier, in conjunction with a
bootstrap current source, drives both predrivers and the bias servo. The bias servo is
mounted in such a way as to translate the output heatsink temperature into a controlled bias
current to prevent thermal runaway and hold
the amplifier’s notch distortion to a minimum.
The predrivers provide enough signal to activate the drivers, which together operate in the
class AB range. For the major output current
requirements, the drivers feed the various numbers of paralleled output transistors which
operate in a class B mode. This we call the Triple-Deep Darlington Output Stages.
The output transistors are protected by the Time
Dependent Voltage & Current circuit. This circuit protects the devices from extending
beyond their safe area of operation, but allows
the devices to provide high bursts of peak
power with music, allowing your amplifier to
deliver more punch. This amplifier output
topology offers a good combination of low quiescent amplifier heating, great distortion performance at high powers, and relative
simplicity, with impressive reliability and value.
All output power is delivered through 4-circuit
Speakon® connectors. These connectors have
been wired in such a way as to allow you the
most versatility. The Channel 1 and 2 connectors are cross wired so you can cover all
options, from dual cable stereo (typical), to
Bridge-Mono in one connector, to running a biamp speaker with one amplifier and one cable
per speaker cabinet.
The output relay, in conjunction with input signal mute circuit, assures the amplifier will be
well-behaved during turn on and off. In the
event of an amplifier output failure, a triac will
activate to turn off the offending channel and
protect your speakers.
The turn on delay circuit functions to keep the
output relay open until all the voltages are up
and stable, both in the amplifier, and in all the
components in the system ahead of the
amplifier.
Heatsink temperature is monitored by a thermal
probe attached to the heatsink. As the temperature rises, the probe sends a proportional current to the proportional speed fan circuit which
starts the fan. Should the power transformer
Operation Manual
reach its maximum safe temperature, an internal thermal switch opens and the fan circuit
turns on full speed to quickly cool down the
amplifier. It also disconnects the load via the
output relay, removing any output current and
further speeding a cool-down cycle. Extra care
was taken during the design stage to set this
point both to protect your investment and to
guard against nuisance tripping.
Whenever the heatsinks or the transformer
reach a maximum temperature, or during the
normal turn-on delay window, the front panel
Fault LEDs will blink to get your attention.
A modular jack is mounted on the back panel
(same type as used on telephones). Pins 2 and
5 are connected to an opto-isolator which is
always in a low-resistance state whenever the
unit is on and functional. Should a fault be
detected or should the amplifier lose AC power,
the opto-isolator will change to a high resistance, allowing the user to remotely detect the
status of the amplifier.
The Signal Presence Indicators tap the signal
chain just before the level controls and prior to
the power amplifier chain. They are not amplifier output indicators and should only be used
to indicate the presence of signal to the amplifier front end.
The Clip light is driven from the output of the
compressor circuitry and lights to indicate the
onset of audible distortion.
The Power LED is driven from the low-voltage
supply.
A positive and negative regulator form the ±15volt power supplies. Add to that the main transformer, a full-wave bridge rectifier, and high
energy electrolytic to form the main power supply. They are protected by the front-panel line
circuit breaker and controlled by the front-panel
power switch.
page 19
CE Series Power Amplifiers
5 Principles of Operation
+ HI-VOLTAGE
BOOTSTRAP
TURN-ON
DELAY
TO CLIP
INDICATOR
CURRENT
SOURCE
COMPRESSOR
CONTROL
BIAS
Figure 5.1
CE Series
Amplifier Block
Diagram
(Shown with
Standard Input
Module)
TRANSLATOR
BALANCED
INPUTS
BALANCE
INPUT STAGE
VARIABLE
GAIN STAGE
BUFFER
ERROR
AMP
–VCC
TO SIGNAL
PRESENCE
INDICATOR
DC PROTECT
LOGIC
TO
FAULT
CONNECTOR
LVA
–VCC
TRIPLE-DEEP
DARLINGTON
NPN POSITIVE
OUTPUT STAGE
HEATSINK
TEMPERATURE
+
OUTPUT
CONTROL
TDVI
LIMITER
OUTPUT
TRIPLE-DEEP
DARLINGTON
NPN NEGATIVE
OUTPUT STAGE
HEATSINK
TEMPERATURE
PROPORTIONAL
SPEED
FAN
CONTROL
FAN
DC
PROTECT
TRANSFORMER
TEMPERATURE
POWER
+ VCC
+ 15V
SUPPLY
– 15V
– VCC
TO FAULT
INDICATOR
BOOTSTRAP
CIRCUIT
+ HI-VOLTAGE
BOOTSTRAP
MUTE
page 20
Operation Manual
CE Series Power Amplifiers
6 Troubleshooting
CONDITION: Power indicator is off.
CONDITION: Distorted sound.
POSSIBLE REASON
•
The amplifier has lost AC power.
POSSIBLE REASON:
•
The amplifier’s Power switch is off.
•
Load is wired incorrectly or Stereo/Mono
mode switch is set incorrectly. Check both.
•
The amplifier’s power cord is not plugged in at
either end.
•
•
The amplifier’s circuit breaker has tripped.
Allow the amplifier to cool, remove excessive
loads, and press the reset switch on the front
panel.
Input signal level is too high. Turn down your
amplifier level controls, or turn down the input
signal, until the clip LED goes out.
Note: If sound is distorted but clip LED is not flashing, check mixer levels and gain staging, mixer clip
lights, and pads built into microphones.
CONDITION: No input signal (Signal indicator is not flashing even though audio is applied).
POSSIBLE REASON:
•
Input signal level is very low.
•
Master audio from mixer turned down.
•
Input cable broken or not plugged in.
•
Front-panel Level controls are turned down.
CONDITION: Fault indicator is
flashing.
CONDITION: Input signal but no
sound.
POSSIBLE REASON:
POSSIBLE REASON:
•
The amplifier has just been turned on and is
still in the 4-second turn-on delay.
•
•
The heatsinks are too hot.
•
The transformer thermal protection is activated.
•
The amplifier output wires have developed a
short circuit.
•
The amplifier output stage has stopped operating. Refer the unit to an authorized Crown Service Center
Speakers not connected. Make sure the Neutrik
NL4 connector is fully seated and locked.
The fault status of the amplifier can also be monitored remotely by attaching a signal device to the
Fault jack located on the amplifier back panel. See
Section 4.2.2 for more detail.
Operation Manual
page 21
CE Series Power Amplifiers
7 Specifications
Minimum Guaranteed Power
CE 1000
CE 2000
560 W
450 W
275 W
975 W
660 W
400 W
1,100 W
900 W
1,950 W
1,320 W
CE 1000
CE 2000
± 0.2 dB
± 0.2 dB
120 VAC, 60 Hz Units, Stereo mode, per channel, both channels driven
1 kHz with < 0.5% THD
2 ohms
4 ohms
8 ohms
120 VAC, 60 Hz Units, Bridge mono mode
1 kHz with 0.1% THD
4 ohms
8 ohms
Performance
Frequency Response (at 1 watt, 20Hz - 25 kHz)
Phase Response (at 1 watt, 20Hz - 20 kHz)
Signal to Noise Ratio below rated power (20 Hz to 20 kHz)
Total Harmonic Distortion (THD) at rated power, from 20 Hz to 20 kHz
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,
from 163 milliwatts to full bandwidth power
Damping Factor: 10 Hz to 400 Hz
± 15°
± 15°
> 100 dB
> 100 dB
0.5%
0.5%
< 0.1%
< 0.1%
> 400
> 400
Crosstalk (below rated power, 20 Hz to 20 kHz)
> 55 dB
> 55 dB
Common Mode Rejection (CMR) (20 Hz to 1 kHz)
> 70 dB
> 70 dB
DC Output Offset (Shorted input)
±10 mV
±10 mV
20 k ohms, 10 k ohms
20 k ohms, 10 k ohms
2, 4 and 8 ohms
4 and 8 ohms
2, 4 and 8 ohms
4 and 8 ohms
26 dB
30.5 dB
26 dB
32.1 dB
50/60 Hz, 100 - 240 VAC
50/60 Hz, 100 - 240 VAC
Input Impedance nominally balanced, nominally unbalanced
Load Impedance (Note: safe with all types of loads)
Stereo
Bridge Mono
Voltage Gain (at maximum level setting, to 1-kHz, 8-ohm rated output)
26 dB setting
1.4V setting
Required AC Mains (configured country-specific)
Power Draw at Idle
Cooling
Dimensions: Width, Height, Depth
Net Weight, Shipping Weight
page 22
90 watts
90 watts
Proportional speed fan
Proportional speed fan
EIA Standard 19 in. (48.3 cm) x 5.25 in. (13.34 cm) x 12.25 in. (31.11 cm)
EIA Standard 19 in. (48.3 cm) x 5.25 in. (13.34 cm) x 12.25 in. (31.11 cm)
32.6 lb (14.79 kg), 38.6 lb (17.49 kg)
40.3 lb (18.28 kg), 46.4 lb (20.98 kg)
Operation Manual
CE Series Power Amplifiers
8 Service
Crown amplifiers are quality units that rarely require servicing. Before returning your unit for service, please contact Crown Technical Support to verify the need for
servicing.
This unit has very sophisticated circuitry which should
only be serviced by a fully trained technician. This is one
reason why each unit bears the following label:
CAUTION: To prevent electric shock, do not
remove covers. No user serviceable parts
inside. Refer servicing to a qualified technician.
Complete the Crown Audio Factory Service Information
form, in the back of this manual, when returning a Crown
product to the factory or authorized service center. The
form must be included with your product inside the box
or in a packing slip envelope securely attached to the
outside of the shipping carton. Do not send this form
separately.
8.1 International and Canada Service
Service may be obtained from an authorized service center. (Contact your local Crown/Amcron representative or
our office for a list of authorized service centers.) To
obtain service, simply present the bill of sale as proof of
purchase along with the defective unit to an authorized
service center. They will handle the necessary paperwork
and repair.
Remember to transport your unit in the original factory
pack.
8.2 US Service
Service may be obtained in one of two ways: from an
authorized service center or from the factory. You may
choose either. It is important that you have your copy of
the bill of sale as your proof of purchase.
8.2.1 Service at a US Service Center
This method usually saves the most time and effort. Simply present your bill of sale along with the defective unit
to an authorized service center to obtain service. They
will handle the necessary paperwork and repair. Remember to transport the unit in the original factory pack. A list
of authorized service centers in your area can be obtained
from Crown Factory Service, or online from
http://www.crownaudio.com/support/servcent.htm.
Operation Manual
8.2.2 Factory Service
Crown accepts no responsibility for non-serviceable
product that is sent to us for factory repair. It is the
owner’s responsibility to ensure that their product is serviceable prior to sending it to the factory. Serviceable
product list is available at
http://crownweb.crownintl.com/crownrma/.
For more information, please contact us direct.
8.2.4 Packing Instructions
Important: These instructions must be followed. If they
are not followed, Crown Audio, Inc. assumes no responsibility for damaged goods and/or accessories that are
sent with your unit.
A Service Return Authorization (SRA) is required for
product being sent to the factory for repair. An SRA can
be completed online at www.crownaudio.com/support/
factserv.htm. If you do not have access to the web, please
call Crown’s Customer Service at 574.294.8200 or
800.342.6939 extension 8205.
2. Do not ship any accessories (manuals, cords, hardware, etc.) with your unit. These items are not
needed to service your product. We will not be
responsibility for these items.
For warranty service, we will pay for ground shipping
both ways in the United States. Contact Crown Customer
Service to obtain prepaid shipping labels prior to sending the unit. Or, if you prefer, you may prepay the cost of
shipping, and Crown will reimburse you. Send copies of
the shipping receipts to Crown to receive reimbursement.
Your repaired unit will be returned via UPS ground.
Please contact us if other arrangements are required.
8.2.3 Factory Service Shipping Instructions:
1. Service Return Authorization (SRA) is required for
product being sent to the factory for service. Please
complete the SRA by going to
www.crownaudio.com/support/factserv.htm. If you
do not have access to our website, call
1.800.342.6939, extension 8205 and we'll create the
SRA for you.
2. See packing instructions that follow.
3. Ship product to:
CROWN AUDIO FACTORY SERVICE
1718 W MISHAWKA RD.
ELKHART, IN 46517
4. Use a bold black marker and write the SRA number
on three sides of the box.
5. Record the SRA number for future reference. The
SRA number can be used to check the repair status.
1. Fill out and include the Crown Audio Factory Service Information sheet in the back of this manual.
3. When shipping your Crown product, it is important
that it has adequate protection. We recommend you
use the original pack material when returning the
product for repair. If you do not have the original
box, please call Crown at 800.342.6939 or
574.294.8210 and order new pack material. See
instructions for “foam-in-place” shipping pack. (Do
not ship your unit in a wood or metal cabinet.)
4. If you provide your own shipping pack, the minimum recommended requirements for materials are
as follows:
a. 275 P.S.I. burst test, Double-Wall carton that allows
for 2-inch solid Styrofoam on all six sides of unit or
3 inches of plastic bubble wrap on all six sides of
unit.
b. Securely seal the package with an adequate carton
sealing tape.
c. Do not use light boxes or “peanuts”. Damage caused
by poor packaging will not be covered under warranty.
Using your 'foam-in-place' shipping pack
Note: The foam-in-place packing is molded so that there
is only one correct position for your product.
3. Reset center cushion down over top of product's
chassis. The foam-in-place packing was molded to
accommodate different chassis depth sizes. If your
product's chassis does not completely fill the foamin-place cavity, you may use a soft but solid packing
material (such as paper or bubble wrap) behind the
chassis.
4. Enclose the completed Crown Audio Factory Service
Information form (or securely attach it to the outside
of carton) and re-seal the shipping pack with a
sturdy carton sealing tape.
8.2.5 Estimate Approval
Approval of estimate must be given within 90 days after
being notified by Crown Audio Inc. Units still in the possession of Crown after 90 days of the estimate will
become the property of Crown Audio Inc.
8.2.6 Payment of Non-Warranty Repairs
Payment on out-of-waranty repairs must be received
within 90 days of the repair date. Units unclaimed after
90 days become the property of Crown Audio Inc.
If you have any questions, please contact Crown Factory
Service.
Crown Factory Service
1718 W. Mishawaka Rd.,
Elkhart, Indiana 46517 U.S.A.
Telephone:
574.294.8200
800.342.6939 (North America,
Puerto Rico, and Virgin Islands only)
Facsimile:
574.294.8301 (Technical Support)
574.294.8124 (Factory Service)
Internet:
http://www.crownaudio.com
1. Open carton and lift center cushion leaving both
end-cushions in place.
2. Carefully place your product with the product's front
panel facing the same direction as arrows indicate.
page 23
CE Series Power Amplifiers
9 Warranty
UNITED STATES & CANADA
SUMMARY OF WARRANTY
3
AR
YE
Crown International, 1718 West Mishawaka Road,
Elkhart, Indiana 46517-4095 U.S.A. warrants to
you, the ORIGINAL PURCHASER and ANY SUBSEQUENT OWNER of each NEW Crown product,
for a period of three (3) years from the date of
purchase by the original purchaser (the “warranty
period”) that the new Crown product is free of
defects in materials and workmanship. We further
warrant the new Crown product regardless of the
reason for failure, except as excluded in this Warranty.
ITEMS EXCLUDED FROM THIS
CROWN WARRANTY
This Crown Warranty is in effect only for failure of
a new Crown product which occurred within the
Warranty Period. It does not cover any product
which has been damaged because of any intentional misuse, accident, negligence, or loss which
is covered under any of your insurance contracts.
This Crown Warranty also does not extend to the
new Crown product if the serial number has been
defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the reason for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund
unless you agree, or unless we are unable to provide replacement, and repair is not practical or
cannot be timely made. If a refund is elected, then
you must make the defective or malfunctioning
product available to us free and clear of all liens
or other encumbrances. The refund will be equal
to the actual purchase price, not including inter-
page 24
est, insurance, closing costs, and other finance
charges less a reasonable depreciation on the
product from the date of original purchase. Warranty work can only be performed at our authorized service centers or at the factory. Warranty
work for some products can only be performed at
our factory. We will remedy the defect and ship
the product from the service center or our factory
within a reasonable time after receipt of the defective product at our authorized service center or
our factory. All expenses in remedying the defect,
including surface shipping costs in the United
States, will be borne by us. (You must bear the
expense of shipping the product between any foreign country and the port of entry in the United
States including the return shipment, and all
taxes, duties, and other customs fees for such foreign shipments.)
FROM ANY DEFECT IN THE NEW CROWN
PRODUCT. THIS INCLUDES ANY DAMAGE TO
ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
HOW TO OBTAIN WARRANTY
SERVICE
DESIGN CHANGES
You must notify us of your need for warranty service within the warranty period. All components
must be shipped in a factory pack, which, if
needed, may be obtained from us free of charge.
Corrective action will be taken within a reasonable time of the date of receipt of the defective
product by us or our authorized service center. If
the repairs made by us or our authorized service
center are not satisfactory, notify us or our authorized service center immediately.
DISCLAIMER OF CONSEQUENTIAL
AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM
US ANY INCIDENTAL DAMAGES RESULTING
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or
modify this Crown Warranty. This Crown Warranty is not extended by the length of time which
you are deprived of the use of the new Crown
product. Repairs and replacement parts provided
under the terms of this Crown Warranty shall
carry only the unexpired portion of this Crown
Warranty.
We reserve the right to change the design of any
product from time to time without notice and with
no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
No action to enforce this Crown Warranty shall be
commenced after expiration of the warranty
period.
THIS STATEMENT OF WARRANTY SUPERSEDES
ANY OTHERS CONTAINED IN THIS MANUAL
FOR CROWN PRODUCTS.
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CE Series Power Amplifiers
9 Warranty
3
AR
YE
WORLDWIDE EXCEPT USA & CANADA
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road,
Elkhart, Indiana 46517-4095 U.S.A. warrants to
you, the ORIGINAL PURCHASER and ANY SUBSEQUENT OWNER of each NEW Crown1 product,
for a period of three (3) years from the date of purchase by the original purchaser (the “warranty
period”) that the new Crown product is free of
defects in materials and workmanship, and we
further warrant the new Crown product regardless
of the reason for failure, except as excluded in this
Warranty.
1 Note: If your unit bears the name “Amcron,” please substitute
it for the name “Crown” in this warranty.
ITEMS EXCLUDED FROM THIS CROWNWARRANTY
This Crown Warranty is in effect only for failure of
a new Crown product which occurred within the
Warranty Period. It does not cover any product
which has been damaged because of any intentional misuse, accident, negligence, or loss which
is covered under any of your insurance contracts.
This Crown Warranty also does not extend to the
new Crown product if the serial number has been
defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the reason for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund
Operation Manual
unless you agree, or unless we are unable to provide replacement, and repair is not practical or
cannot be timely made. If a refund is elected, then
you must make the defective or malfunctioning
product available to us free and clear of all liens
or other encumbrances. The refund will be equal
to the actual purchase price, not including interest, insurance, closing costs, and other finance
charges less a reasonable depreciation on the
product from the date of original purchase. Warranty work can only be performed at our authorized service centers. We will remedy the defect
and ship the product from the service center
within a reasonable time after receipt of the defective product at our authorized service center.
HOW TO OBTAIN WARRANTY SERVICE
You must notify your local Crown importer of
your need for warranty service within the warranty
period. All components must be shipped in the
original box. Corrective action will be taken within
a reasonable time of the date of receipt of the
defective product by our authorized service center.
If the repairs made by our authorized service center are not satisfactory, notify our authorized service center immediately.
DISCLAIMER OF CONSEQUENTIAL AND
INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US
ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT.
THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULTING FROM
SUCH A DEFECT.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or
modify this Crown Warranty. This Crown Warranty
is not extended by the length of time which you are
deprived of the use of the new Crown product.
Repairs and replacement parts provided under the
terms of this Crown Warranty shall carry only the
unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any
product from time to time without notice and with
no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
No action to enforce this Crown Warranty shall be
commenced after expiration of the warranty
period.
THIS STATEMENT OF WARRANTY SUPERSEDES
ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS.
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Operation Manual
CE Series Power Amplifiers
Crown Audio Factory Service Information
Shipping Address: Crown Audio Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
PLEASE PRINT CLEARLY
SRA #: __________________(If sending product to Crown factory service.)
Model: ____________________________________________
Serial Number: _____________________
Purchase Date: _____________
PRODUCT RETURN INFORMATION
Individual or Business Name: ____________________________________________________________________________________________________________________________________________________________
Phone #: __________________________________________________
Fax #: ________________________________________
E-Mail: _______________________________________________________
Street Address (please, no P.O. Boxes): _____________________________________________________________________________________________________________________________________________________
City: __________________________________________
State/Prov: ________________________________
Postal Code: _________________
Country: _________________________
Nature of problem: ___________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________________________________________________________________
Other equipment in your system: _________________________________________________________________________________________________________________________________________________________
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.
PAYMENT OPTIONS
I have open account payment terms. Purchase order required. PO#: __________________________________
COD
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you when your unit is repaired for the information.)
Credit card information:
Type of credit card:
MasterCard
Type of credit card account:
Visa
Personal/Consumer
American Express
Discover
Business/Corporate
Card # ______________________________________________ Exp. date: _____________ * Card ID #: __________________________
* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to provide
it at this time, we will call you to obtain this number when the repair of your unit is complete.
Name on credit card:
____________________________________________________________________________
Billing address of credit card: __________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
Operation Manual
page 27
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