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Copyright © 2016 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2016 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private
use but not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO.,
LTD. shall not be liable for errors contained herein nor for incidental or consequential damages
in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with R&TTE Directive 1999/5/EC.
This device complies with the following standards:
1.
Safety: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
2.
SAR: EN62479:2010
3.
EMC: ETSI EN301489-1 V1.9.2(2011-09) & ETSI EN301489-6 V1.4.1(2015-05)
4.
Radio: ETSI EN 301 406 V2.1.1 (2009-07)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of communications may not be ensured when using this telephone. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1.
Reorient or relocate the receiving antenna.
2.
Increase the separation between the equipment and receiver.
3.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4.
Consult the dealer or an experience radio/TV technician for help.
Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void
the user's authority to operate the equipment.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of the base station is a label that contains, among other information, a product identifier in the
format US: T2LXXXXXXX.
This telephone system meets FCC standards for Hearing Aid Compatibility.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to
1.93GHz frequency range. Installation of this equipment is subject to notification and
coordination with UTAM. Any relocation of this equipment must be coordinated through and
approved by UTAM. UTAM may be contacted at 1-800-429-8826.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedback@yealink.com.
Yealink W56P IP DECT phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms
and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
Yealink W56P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features
(e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink
W56P IP DECT phones are not compatible with the base station and handset from other manufacturers.
About This Guide
Yealink W56P IP DECT phone is a full-featured mobile device, which can provide reliable
and convenient wireless voice communications. In addition, it provides many widely
accepted benefits of the DECT standard, including high security, scalability, and low
power consumption to better meet your requirements.
This guide provides everything you need to quickly use your new phone. First, verify with
your system administrator that the network is ready for phone configuration. Also be
sure to read the Packaging Contents and Regulatory Notices sections in this guide
before you set up and use your W56P IP DECT phone.
Topics provided in this guide include:
Chapter 1
Getting Started
Chapter 2
Overview
Chapter 3
Basic Operations
Chapter 4
Phone Settings
Chapter 5
Call Features
vii
User Guide for the W56P IP DECT Phone
viii
Table of Contents
About This Guide .....................................................................vii
In This Guide ........................................................................................................................ vii
Table of Contents ..................................................................... ix
Getting Started ......................................................................... 1
Packaging Contents ..............................................................................................................1
Optional Accessories ........................................................................................................4
Connecting the Base Station ...............................................................................................4
Setting up the W56P/W56H Handset ..................................................................................6
Handset Information ..........................................................................................................6
Battery Information ............................................................................................................6
Setting up the Charger Cradle ............................................................................................7
Charging the Handset ..........................................................................................................8
Attaching the Belt Clip ..........................................................................................................9
Overview ................................................................................ 11
Base Station Description ................................................................................................... 11
Handset Description .......................................................................................................... 12
LCD Screen Display ........................................................................................................... 14
Idle Screen ....................................................................................................................... 14
Line Status Screen........................................................................................................... 15
LED Instruction .................................................................................................................... 16
Icon Instructions .................................................................................................................. 16
User Interfaces ................................................................................................................... 17
Handset User Interface .................................................................................................. 17
Web User Interface ......................................................................................................... 17
Basic Operations .................................................................... 19
Menu Guidance ................................................................................................................. 19
Main Menu ...................................................................................................................... 20
Submenu .......................................................................................................................... 21
Returning to Idle Screen ................................................................................................. 21
Entering Data and Editing Fields...................................................................................... 22
Configuring the Input Modes ........................................................................................ 22
ix
User Guide for the W56P IP DECT Phone
Editing Fields ................................................................................................................... 22
Entering Data .................................................................................................................. 22
Handset Registration ......................................................................................................... 24
Selecting Base Station ................................................................................................... 25
Basic Network Settings ...................................................................................................... 25
Checking System Status .................................................................................................... 27
Registering Accounts ......................................................................................................... 28
Turning Handset On/Off .................................................................................................... 29
Adjusting Volume ............................................................................................................... 29
Locking/Unlocking Keypad ............................................................................................... 29
Switching Silent Mode to On/Off ..................................................................................... 30
Locating a Handset............................................................................................................ 30
Phone Settings ........................................................................ 33
Handset Name ................................................................................................................... 34
Language ............................................................................................................................ 34
Ring Tones ........................................................................................................................... 34
Advisory Tones .................................................................................................................... 35
Backlight .............................................................................................................................. 35
Screen Saver ...................................................................................................................... 36
Wallpaper ........................................................................................................................... 36
Keypad Light ....................................................................................................................... 36
Date and Time .................................................................................................................... 37
Shortcuts .............................................................................................................................. 41
Contact Management ....................................................................................................... 41
Local Directory ................................................................................................................ 42
Blacklist ............................................................................................................................ 45
Remote Phone Book ........................................................................................................ 46
Call History Management ................................................................................................ 48
Recent Call In Dialing ........................................................................................................ 50
Dial Plan .............................................................................................................................. 50
Replace Rule .................................................................................................................... 51
Dial-now ........................................................................................................................... 53
Area Code ....................................................................................................................... 54
Block Out .......................................................................................................................... 55
Emergency Numbers ......................................................................................................... 56
Outgoing Lines ................................................................................................................... 56
Incoming Lines .................................................................................................................... 58
Key as Send ........................................................................................................................ 59
Speed Dial .......................................................................................................................... 59
Assigning a Speed Dial Number .................................................................................. 60
Changing a Speed Dial Number .................................................................................. 60
Deleting a Speed Dial Number ..................................................................................... 61
Placing a Call Using Speed Dial Key............................................................................ 61
x
Table of Contents
Auto Answer ....................................................................................................................... 61
Auto Intercom ..................................................................................................................... 61
Base Restart ........................................................................................................................ 62
Base PIN .............................................................................................................................. 62
Base Reset ........................................................................................................................... 63
Handset Reset .................................................................................................................... 63
Auto Provision ..................................................................................................................... 64
Eco Mode+ ......................................................................................................................... 64
Eco Mode ............................................................................................................................ 65
Repeater Mode .................................................................................................................. 65
Call Features ........................................................................... 67
Placing Calls ....................................................................................................................... 67
Placing Internal Calls ...................................................................................................... 68
Placing External Calls ..................................................................................................... 68
Answering Calls.................................................................................................................. 69
Ending Calls ........................................................................................................................ 70
Redialing Calls .................................................................................................................... 70
Call Mute ............................................................................................................................. 71
Call Hold/Resume ............................................................................................................... 72
Call Waiting......................................................................................................................... 72
Do Not Disturb (DND) ........................................................................................................ 73
Call Forward ....................................................................................................................... 74
Call Transfer ........................................................................................................................ 74
Conference Call ................................................................................................................. 76
Local Conference ............................................................................................................ 76
Network Conference ...................................................................................................... 77
Anonymous Call ................................................................................................................. 79
Anonymous Call Rejection ................................................................................................ 80
Voice Mail ........................................................................................................................... 82
Shared Call Appearance (SCA) ...................................................................................... 83
Configuring SCA Feature ............................................................................................... 84
Using SCA Feature on the Handset .............................................................................. 86
Troubleshooting ...................................................................... 89
Base Issue ........................................................................................................................... 89
Handset Issue ..................................................................................................................... 89
Register Issue ...................................................................................................................... 90
Call Issue ............................................................................................................................. 90
Paging Issue ........................................................................................................................ 90
Audio Issue .......................................................................................................................... 91
Display Issue ....................................................................................................................... 91
Update & Reset Issue ......................................................................................................... 92
xi
User Guide for the W56P IP DECT Phone
Log Issue .............................................................................................................................. 92
Appendix ................................................................................ 95
Appendix A - Time Zones .................................................................................................. 95
Appendix B - Menu Structure ........................................................................................... 97
Appendix C - Input Modes and Characters ................................................................... 98
Regulatory Notices ............................................................... 101
Important Safety Information.......................................................................................... 101
Index ..................................................................................... 103
xii
Table of Contents
xiii
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the W56P IP DECT phone. Topics include:
Packaging Contents
Connecting the Base Station
Setting up the W56P/W56H Handset
Setting up the Charger Cradle
Charging the Handset
Attaching the Belt Clip
If you require additional information or assistance with your new DECT phone, contact
your system administrator.
The following components are included in your W56P/W56H IP DECT phone packages:
W56P Package
W56H Package
1 Base Station
1 Handset
1 Handset
1 Charge Cradle
1 Charge Cradle
1 Power Adapter
2 Power Adapters
1 Rechargeable Battery
1 Rechargeable Battery
1 Belt Clip
1 Ethernet Cable
1 Belt Clip
1 Quick Start Guide
Note
We recommend that you use the accessories provided or approved by Yealink. The use
of unapproved third-party accessories may result in reduced performance.
1
User Guide for the W56P IP DECT Phone
Base Station
W56P/W56H Handset
Charger Cradle
2
Getting Started
Handset Power Adapter
Base Power Adapter
Rechargeable Battery
Ethernet Cable
Belt Clip
Quick Start Guide
Check the package before installation. If you find anything missing, contact your system
administrator.
Note
W56P IP DECT phone consists of W52P base station and W56H handset.
3
User Guide for the W56P IP DECT Phone
The following item is optional accessory for your handset. You need to purchase if
required.
Phone Case
The phone case is used to protect your handset from falling onto floor or liquids
spilled into. It helps you to handle the handset non-slip.
You have two options for power and network connection of the base station. Your
system administrator will advise you which one to use.
AC power (Optional)
Power over Ethernet (PoE)
Note
Please pay attention to the radio coverage of the base station. It is up to 300m in
unobstructed outdoor areas and up to 50m inside buildings.
Do not set up the base station in a damp room, and keep away from the water.
AC Power (Optional)
To connect the AC power:
1.
Connect the DC plug on the power adapter to the DC5V port on the base station
and connect the other end of the power adapter into an electrical power outlet.
4
Getting Started
2.
Connect the included or a standard Ethernet cable between the Internet port on the
base station and the Internet port in your network or the switch/hub device port.
Note
The base station should be used with original power adapter (5V/600mA) only. The use of
the third-party power adapter may cause the damage to the base station.
Power over Ethernet
With the included or a regular Ethernet cable, the base station can be powered from a
PoE-compliant (IEEE 802.3af) switch or hub.
To connect the PoE:
1.
Connect the Ethernet cable between the Internet port on the base station and an
available port on the in-line power switch/hub.
Note
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
switch/hub is PoE compliant.
Important! Do not remove the power and network to the base station while it is updating
firmware and configurations.
5
User Guide for the W56P IP DECT Phone
To insert battery into the handset:
1.
Open the battery cover.
2.
Insert the battery and press it down.
3.
Close the battery cover.
Note
Do not short-circuit the battery, as short-circuiting the terminals may damage the battery
or the handset.
Do not use a damaged battery, as this may cause an explosion.
Before replacing the battery, please turn off the handset to prevent memory loss.
The handset provides 2.4’’ 240x320 pixels color screen, and six changeable shortcut
keys. It also supports a standard 3.5mm earphone.
For the maintenance, read and follow as shown below:
1.
Do not use the handset near sources of electric such as microwave oven, TV sets or
radios.
2.
Keep the handset away from fire and moisture. Do not use the handset outdoors in
the rain or handle it with wet hands.
3.
Clean it only with a soft cloth. Do not use excess water or cleaning solvents of any
kind.
4.
Care should be taken that not to fall onto the floor.
5.
Do not disassemble the handset.
We strongly recommend you use the same type rechargeable battery, or it may
damage the unit.
Voltage: 3.7V
6
Getting Started
Capacity: 1460mAh
The capacity of the battery depends on the use of backlight and talk time. The capacity
of the battery in the package is only approximately 40%. The first time to charge fully
will take about 3 hours.
Charging time: approximately 3.5~4 hours (fully discharged to full capacity).
Standby time: up to 400 hours when the backlight is disabled.
Talk time: up to 30 hours active talk time (with full charged battery).
The operating time of your handset depends on the capacity and age of the battery
and the way they are used.
To reduce the risk of dangerous or injury to persons, read and follow as shown below:
Keep the battery away from the heat sources and high voltages.
Please store them safely and stay in a half-charged state when the battery is not
used for a long time.
Don’t disassemble or assemble the battery by yourself.
Don’t heat and burn of the battery or throwing them in fire.
Don’t contact the leaking battery directly.
1.
Connect the USB plug on the charger cradle to the DC5V port on the power
adapter.
2.
Connect the power adapter into an electrical power outlet.
7
User Guide for the W56P IP DECT Phone
You can also mount the charger cradle on the wall, as shown below:
1.
Drive the screws into the wall using the wall template as shown below.
2.
Mount the charge cradle securely on the screws.
To charge the handset:
1.
After setting up the handset and charger cradle, place the handset into the charger
cradle.
Note
8
The handset should be used with original power adapter (5V/600mA) only. The use of the
third-party power adapter may cause the damage to the handset.
Getting Started
Battery Charging Status
The handset battery takes about 3 hours to fully charge. Charging status of battery is
displayed on the top right-hand corner of the LCD screen:
Icon
Charging Status
Fully Charged
80% Charged
60% Charged
40% Charged
20% Charged
Note
Don’t charge battery near a fire source or in direct sunlight
When the capacity of battery is low, and the handset is not charged timely, the handset
will display a prompt box.
To attach the belt clip:
1.
Push the clip onto the back of the handset.
2.
Insert the clip into the designated notches in the handset.
9
User Guide for the W56P IP DECT Phone
10
Overview
This chapter provides the overview of the W56P IP DECT phone. Topics include:
Base Station Description
Handset Description
LCD Screen Display
LED Instruction
Icon Instructions
User Interfaces
If you require additional information or assistance with your new phone, contact your
system administrator.
After the base station starts up successfully and the handset is registered to the base
station, all LEDs on the base station illuminate green in sequence.
Hardware component instructions of the base station are:
Item
Description
Locates a misplaced handset.
①
Paging Key
Toggles the registration mode.
Resets the base station to factory settings.
Indicates the mode of the base station:
• Fast flashing green—The base station is in the paging
②
Registration LED
mode.
• Slow flashing green—The base station is in the registration
mode.
11
User Guide for the W56P IP DECT Phone
Item
Description
• Solid green—There is at least one handset registered to the
base station.
• Off—The base station is powered off or no handsets are
registered to the base station.
Indicates the network status:
③
Network Status
• Slow flashing green—The network is unavailable.
LED
• Solid green—The network is available.
• Off—The base station is powered off.
Indicates the power status of the base station:
④
Power Indicator
LED
• Slow flashing green—The base station is during the
firmware upgrading process.
• Solid green—The base station is powered on.
• Off—The base station is powered off.
The main hardware components of the W56P/W56H handset are the LCD screen and the
keypad.
12
Overview
Hardware component instructions of the W56P/W56H handset are:
Item
①
Earpiece
Description
Outputs audio during the earpiece call.
Indicates handset power and some feature statuses.
②
Power Indicator
• Receives an incoming call—Fast flashing red
LED
• Receives a voice mail or a missed call—Slow flashing red
• Battery charging—solid red
Shows information about calls, messages, soft keys,
time, date and other relevant data:
③
LCD Screen
• Call information—caller ID, call duration
• Icons (for example,
)
• Prompt text (for example, “saved”)
• Time and Date
④
Soft Keys
⑤
Message Key
Label automatically to identity their context-sensitive
features.
Accesses the voice mail or missed call.
• Switches between the earpiece, earphone and
⑥
Speakerphone
Key
speakerphone modes.
• Answers an incoming call.
• Places a call in speakerphone mode.
• Moves the cursor.
• Acts as shortcuts.
• Scrolls through the displaying information.
⑦
• Moves the cursor.
• Act as shortcuts.
• Adjusts the ringer volume.
• Switches among the values.
Confirms actions or enters the main menu.
⑧
• Long presses in the menu screen to return to the idle
screen.
⑨
On-hook
• Long presses to turn the handset on or off when the
Key/Power key
handset is idle.
• Cancels actions or ends a call.
• Rejects an incoming call.
• Answers an incoming call.
⑩
Off-hook Key
• Enters the redial calls list.
• Places a call in earpiece or earphone mode.
⑪
Alphanumerical
Provides digits, letters and special characters in
Keypad
context-sensitive applications.
13
User Guide for the W56P IP DECT Phone
Item
Description
⑫
TRAN Key
Transfers a call to another party.
⑬
Mute Key
Toggles mute feature on or off.
⑭
Microphone
Picks up audio during earpiece and hands-free calls.
⑮
Speaker
Provides hands-free (speakerphone) audio output.
⑯
3.5mm earphone
jack
Allows you to connect a standard 3.5mm earphone.
If the handset starts up successfully, the idle screen will be displayed as below.
Idle Screen description:
No.
Description
Signal strength:
1
Weak to strong:
No reception:
Eco Mode+ is on:
This area shows feature status.
2
For more information on feature status icon, refer to Icon
Instructions on page 16.
14
Overview
No.
Description
Battery status:
3
Low to full:
Need Charging:
4
This area shows the time and date.
This area shows internal handset number and register handset
5
name (e.g., “1” is internal handset number, indicating the handset
is registered on NO.1).
Handset 1 to Handset 5:
This area shows the soft key labels. The default soft key labels are
6
“History” and “Line”.
It will display “SCA” instead of “Line” when using the Shared Call
Appearance feature.
Press the Line soft key to enter the line status screen. The line status screen displays as
below:
Idle Screen description:
No.
1
Description
Displays the selected menu name.
Displays the registered line number and the corresponding line
(display user name by default).
2
Line1 to Line5:
The default outgoing line will display on the first line of screen.
For more information on the user name, refer to Registering
15
User Guide for the W56P IP DECT Phone
No.
Description
Account on page 28.
Displays the icon of line status. The icon indicates the
corresponding feature that assigned to the line.
For example,
3
indicates that the line is unassigned as outgoing
line for the handset,
indicates the forward feature is enabled
for the line. For more information on feature status icon, refer to
refer to Icon Instructions on page 16.
4
Displays the two soft key labels.
Power Indicator LED
LED Status
Description
Solid red
The handset is charging.
Fast flashing red (300ms)
The handset is ringing.
Slow flashing red (1s)
The handset receives the voice mail or missed call.
The handset is powered off.
Off
The handset is idle.
Icons appearing on the LCD screen are described in the following table:
Icon
Description
Earpiece Mode On
Earphone mode On
Speakerphone Mode On
Keypad Lock
Voice Mail
Silence Mode On
Call Forward
Contact icon
Received Calls
Missed Calls
16
Overview
Icon
Description
Placed Calls
Call Hold
Call Mute
Conference Call
Do Not Disturb
Intercom Call
Shared line is idle.
Shared line is dialing, in conversation or placed on
private hold.
Shared line receives an incoming call or is placed on
(flash)
public hold.
Unassigned outgoing line
Anonymous call enabled
Anonymous rejection enabled
Two ways to customize configurations of your DECT phone:
The user interface on the handset.
The user interface in a web browser on your PC.
The hardware components keypad and LCD screen of handset constitute the handset
user interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the handset. In addition, you can use the web user
interface to access some configuration settings.
You can customize your handset by pressing the OK key to access the main menu. Some
options are only accessible to the administrator, and the default administrator password
is “0000”.
In addition to the handset user interface, you can also customize some features via web
user interface. In order to access the web user interface, you need to know the IP
17
User Guide for the W56P IP DECT Phone
address of your DECT phone. To obtain the IP address, press the OK->Status->Base on
the handset when the handset is idle. Enter the IP address (e.g., http://192.168.0.10 or
192.168.0.10) in the address bar of a web browser on your PC. The default administrator
user name and password are both “admin” (case-sensitive).
18
Basic Operations
This chapter provides you with the basic operating instructions of the W56P IP DECT
phone. Topics include:
Menu Guidance
Entering Data and Editing Fields
Handset Registration
Basic Network Settings
Checking System Status
Registering Account
Turning Handset On/Off
Adjusting Volume
Locking/Unlocking Keypad
Switching Silent Mode to On/Off
Locating a Handset
If you require additional information or assistance with your new phone, contact your
system administrator.
The handset provides a variety of features that are grouped into menu. This section
provides you with some basic guidance of accessing and navigating the menu. For a
quick overview of features in each menu, refer to Appendix B - Menu Structure on page
97.
19
User Guide for the W56P IP DECT Phone
The handset menu has a number of levels. The main menu is the top-level menu, which
consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Directory,
Settings and History.
Main menu screen description:
No.
1
Description
Displays the selected menu item name.
Displays the main menu icon:
: Status—To display the base, handset, line status.
: Intercom—To make an internal call.
: Voice Mail—To set and view voice mail(s).
2
: Call Features—To access the features of Call Forward, DND,
Call waiting, Anon.Call Rejection, Anonymous Call.
: Directory—To access the directory and manage the contacts.
: Settings—To configure the handset settings.
: History—To access the history list.
3
Displays the two soft key labels.
To enter the main menu via the handset:
1.
Press
when the handset is idle.
The seven menus appear as a list of icons on the LCD screen.
20
Basic Operations
To access a main menu feature via the handset:
1.
Press
,
,
or
to scroll through the seven menus.
The name of the selected menu item appears on the top of the LCD screen.
2.
Note
Press
or the OK soft key to enter the corresponding menu.
You can only access Status and Settings menu if the handset does not register to a base
station. For more information on the menu, refer to Appendix B - Menu Structure on
page 97.
The submenus are displayed on the LCD screen and they are shown as a list. You can
access features by entering the submenu.
The submenu display takes the Settings as an example:
To access features of a submenu via the handset:
1.
Press
2.
Press
or
to highlight the desired submenu.
or the OK soft key to access features of the submenu.
You can press
or the Back soft key to return to the previous screen.
For more details about the submenu, refer to Appendix B - Menu Structure on page 97.
To return to the idle screen via the handset:
1.
Long press
to quickly exit the menu and return to the idle screen.
21
User Guide for the W56P IP DECT Phone
If you do not press any key in a period of time, the LCD screen will automatically exit the
menu and return to the idle screen.
Note
When you are navigating the menu, the LCD screen will automatically exit the menu if an
incoming call arrives. The incoming call can be handled as usual. When the call is
terminated, the LCD screen will return to the idle screen.
You can enter and edit data in the corresponding field using the handset keypad.
The handset provides you with 12 different input modes. Keypad on the handset
provides different characters (or numbers) when using different input mode.
For more details on the input modes and character (or numbers) options for the keypad,
refer to Appendix C - Input Modes and Characters on page 98.
To configure the input mode via the handset:
The handset provides you with 12 different input modes. You can disable the
infrequently used input mode. Then you can only switch among the enabled input
modes when entering or editing.
1.
Press
to enter the main menu.
2.
Select Settings->Display->Input Method.
The LCD screen displays all available input modes.
3.
Press
or
to highlight the desired input mode.
4.
Press the Change soft key to check or uncheck the checkbox.
There are limitations for certain types of the fields on handset as follow:
-
Name and Password field: enter any characters that the handset provided.
-
Number field: only enter the numeric characters, dot or #.
-
IP Address field: only enter the IP address (numeric characters, dot and #).
In corresponding input mode, you can press the keypad repeatedly to view the
character (or numbers) options and press more times to highlight the desired character
(or numbers), the available character under each key appears on the bottom left-hand
22
Basic Operations
corner of the LCD screen. Wait one second, and enter the next character (or numbers).
The default input methods are Abc, 123, ABC and abc.
To enter or edit data by the default input modes, do one of the following as shown
below:
If you want to
Then you can
Press
one or more times to switch
among input modes (depending on the input
Switch among input
mode you’ve configure, refer to Configuring
modes
the Input Mode on page 22). The current input
mode is displayed on the bottom right-hand
corner of the LCD screen.
Press a keypad key one or more times
(depending on what input mode you’re in) to
enter the characters that is displayed on the
keypad key.
Enter only digits (1),
uppercase (A) characters
or lowercase (a)
characters.
For example, if the input mode is ABC:
-
To enter “A”, press
once.
-
To enter “B”, press
twice quickly.
-
To enter “C”, press
three times
quickly.
For other input modes, refer to Appendix C Input Modes and Characters on page 98.
Press
to select the space character or
the following special character list: _’ ” = / \
^;:.,-+*#§%@?!¿¡(){}[]<>¥$ £ |
~ ¤
For
-
Key:
If it is in the uppercase (ABC soft key),
uppercase and lowercase (Abc soft key)
or lowercase (abc soft key) input modes,
Enter special characters.
it will provide space character and the
following special characters: . , ?, !, 0.
-
If it is in the numeric (123 soft key) input
mode, it will only provide the digit 0.
-
Long press the key to enter the character
+.
For other input modes, refer to Appendix C Input Modes and Characters on page 98.
Delete text you entered.
Press
or
to position the cursor to the
right of the text you want to delete, and then
23
User Guide for the W56P IP DECT Phone
If you want to
Then you can
press the Del soft key to delete one character
at a time or long press to delete all characters.
You can register up to 5 handsets to one base station. Each handset can be registered
to 4 different base stations. You can select the desired base to use and rename it.
To register a handset manually:
1.
Do one of the following:
-
Long press
on the base station till the Registration LED slow flashes green.
Press OK->Settings->Registration->Register Handset.
-
If the handset LCD screen prompts “Press base page 2s then press OK”, long
press
on the base station till the registration LED slow flashes green.
Press the OK soft key on the handset, select Registration->Register Handset.
The LCD screen displays the Base1 to Base4.
2.
Press
or
to select the desired base, and then press the OK soft key on the
handset.
The handset begins to search for the base station.
3.
Press the OK soft key when the LCD screen displays the RFPI code (e.g.,
02227C-0E534h) of the base station.
4.
Enter the system PIN (default: 0000), and then press the Done soft key.
The handset LCD screen prompts “Handset Subscribed”, which indicates the
handset is registered successfully.
You can also enable the registration mode of the base station via web user interface at
the path Status->Handset&VoIP->Register New Handsets.
After initializing data successfully, an icon with internal handset number and handset
name appears on the LCD screen.
Note
You cannot register multiple handsets simultaneously.
If the handset LCD screen prompts “Searching for Base”, please check your base
station if powered off.
To de-register a handset via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Registration->De-reg. Handset.
3.
Enter the system PIN (default: 0000), and then press the Done soft key.
The LCD screen displays the names of handsets registered to the same base station.
24
Basic Operations
The name of the handset itself is highlighted and followed by a left arrow.
4.
Press
or
to highlight the desired handset name, and then press the OK soft
key.
The LCD screen prompts “De-register Handset”.
5.
Press the Yes soft key to de-register the handset or the No soft key to cancel.
De-register handset via the web user interface at the path:
Status->Handset&VoIP->Delete Handset.
If the handsets have already registered multiple base stations, it will be connected to
the base station automatically. You can select desired base to search for the base
station with the strongest signal strength.
To select the base station via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Registration->Select Base.
The LCD screen displays all base stations the handset registered to and the
Bestbase option. The radio box of the currently used base station is marked.
3.
Press
or
to highlight the desired base station or the Bestbase option, and
then press the Select soft key.
The handset begins to search for base station. After successful connection, the
handset LCD screen prompts “Base selected successfully!”.
To rename the base station via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Registration->Select Base.
3.
Press
4.
Press the Rename soft key, and then edit the current name in the Rename field.
or
You can press
to highlight the desired base station.
to enter special characters and press
to switch among
input modes.
5.
Press Save soft key to accept the change.
The base station attempts to contact a DHCP server in your network to obtain valid
network settings (e.g., IP address, subnet mask, gateway address and DNS address) by
default.
Static DNS is not normally required when DHCP is enabled on your phone. In some
cases, static DNS may be needed in your environment. Then you can manually
25
User Guide for the W56P IP DECT Phone
configure static DNS to ignore DNS obtained by DHCP.
To configure Static DNS manually via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Network.
3.
Enter the system PIN (default: 0000), press the Done soft key.
4.
Press
5.
Enter the valid value in the Primary DNS and Secondary DNS field respectively.
6.
Press the Save soft key to accept the change.
or
to select Manual from the DNS Type field.
If the base station cannot contact a DHCP server for any reason, you need to configure
basic network settings manually.
To configure Static IP address manually via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Network.
3.
Enter the system PIN (default: 0000), press the Done soft key.
4.
Press
5.
Enter the valid value in the IP Address, Subnet Mask, Default Gateway, Primary DNS
or
to select Static from the IP Address Type field.
and Secondary DNS field respectively.
6.
Press the Save soft key to accept the change.
If you are using an xDSL modem, you can connect your base station to the Internet via
PPPoE mode. Set the Internet port as a PPPoE port. The PPPoE port will perform a PPP
negotiation to obtain the IP address. Contact your system administrator for the PPPoE
user name and password.
To configure PPPoE via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Network.
3.
Enter the system PIN (default: 0000), press the Done soft key.
4.
Press
5.
Enter the valid values in the PPPoE User and PPPoE Password fields.
or
You can press
to select PPPoE from the IP Address Type field.
to enter special characters and press
to switch among
input modes.
6.
Press the Save soft key to accept the change.
Network is configurable via web user interface at the path Network->Basic.
Note
26
Wrong network settings may result in inaccessibility of your DECT phone and may also
have an impact on your network performance. For more information on these
parameters, contact your system administrator.
Basic Operations
You can view the system status on your handset. Available information of the system
status includes:
Base station status (e.g., IP address, firmware version, MAC address, device
certificate status of the base station and RFPI)
Handset status (e.g., model, hardware version, firmware version, IPUI code and
area)
Line status
Note
You can only check the handset status if the handset does not register to a base
station.
To check the base station status via the handset:
1.
Press
to enter the main menu.
2.
Select Status->Base.
The LCD screen displays status information of the base station and the Network
option.
3.
Press
or
to scroll through and view the status information.
4.
Select Network, and then press the Enter soft key.
The LCD screen displays the network settings.
To check the handset status via the handset:
1.
Press
to enter the main menu.
2.
Select Status->Handset.
The LCD screen displays the status information of the handset.
3.
Press
or
to scroll through the static information.
To check the line status via the handset:
Do one of the following:
-
Press the Line soft key when the handset is idle to check the line status directly.
-
Press
to enter the main menu.
Select Status->Line Status.
The LCD screen displays all lines registered to the base station with icons for indicating
the line status. For example, the
icon in the bottom of a line indicates that you
cannot place a call using this line on the handset.
27
User Guide for the W56P IP DECT Phone
The base station supports up to 5 lines. You can register an account for each line via
web user interface.
To register an account via web user interface:
1.
Click on Account->Register.
2.
Select the desired account from the pull-down list of Account.
3.
Select Enabled from the pull-down list of Line Active.
4.
Enter the valid value in the Label, Display Name, Register Name, User Name,
Password and SIP Server1/2 field respectively.
5.
If you use the outbound proxy servers, do the following:
Select Enabled from the pull-down list of Enable Outbound Proxy Server field.
Enter the desired value in the Outbound Proxy1/2 and Proxy Fallback Interval field
respectively.
Contact your system administrator for the account information.
6.
28
Click Confirm to accept the change.
Basic Operations
To turn the handset on:
Do one of the following:
-
Press
. The LCD screen lights up.
-
Place the handset in the charger cradle.
The handset can also be turned on automatically when inserting the battery to the
handset.
To turn the handset off:
1.
Long press
when the handset is idle.
You can adjust the handset volume according to the noise level of the surrounding
environment. The handset supports 5 different volume levels. The default level is 3.
To adjust the volume when the phone is during a call:
1.
Press
to decrease the ringer volume, or press
to increase the ringer volume.
The ringer volume can be adjusted using the menu or the predefined shortcuts (left and
right navigation keys) on the keypad when the handset is idle.
To adjust ringer volume via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Audio->Ring Tones->Volume.
3.
Press
4.
Press the Save soft key to accept the change or the Back soft key to cancel.
to decrease the ringer volume, or press
You can also press
or
to increase the ringer volume.
to adjust the ringer volume when the handset is idle or
ringing.
Note
If the ringer volume is adjusted to the minimum, the
icon will appear on the status
bar, and the silent mode will active. For more information, refer to Switching Silent Mode
to On/Off on page 30.
You can lock the handset keypad to prevent all keys from being accidentally pressed.
29
User Guide for the W56P IP DECT Phone
To lock the keypad via the handset:
1.
Long press
when the handset is idle until the LCD screen prompts “Keypad
Locked, Press and hold ‘#’ to unlock!”.
The keypad is locked and the
icon appears on the status bar.
You can still answer or reject incoming calls as usual. You can also end the call by
pressing
.
To unlock the keypad via the handset:
1.
Long press
again until the LCD screen prompts “Keypad Unlocked”.
The keypad is unlocked and the
Note
icon disappears from the idle screen.
If the keypad is locked, only the emergency numbers can be dialed out. You must enter
the emergency number continuously and completely. To place emergency calls, you
should configure the emergency numbers in advance. For more information, refer to
Emergency Numbers on page 56.
If the silent mode is switched to On, the handset will not ring when receiving an
incoming call, but you can still see the incoming call information on the LCD screen. You
can switch the silent mode to On if you do not want to be disturbed.
To switch the silent mode to On via the handset:
1.
Long press
until the LCD screen prompts “All Ring Tones Off”.
The silent mode is on. The
icon appears on the status bar.
To switch the silent mode to Off via the handset:
1.
Long press
again until the LCD screen prompts “All Ring Tones On”.
The silent mode is off. The
icon disappears from the status bar.
When the silent mode is active, the advisory tones will not be played, regardless of their
settings.
Note
You can locate a misplaced handset using the base station to which the handset is
registered.
To locate a handset via the handset:
1.
Press
on the base station.
All handsets registered to this base station will ring simultaneously (Paging) and
30
Basic Operations
display the IP address of the base station on the LCD screen.
This helps you locate your handset easily.
You can press any key on the handset or press
again on the base station to end
paging.
You can also locate handsets via web user interface at the path
Status->Handset&VoIP->Paging Status.
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User Guide for the W56P IP DECT Phone
32
Phone Settings
This chapter provides you with some instructions on how to change the settings of your
phone. Topics include:
Handset Name
Language
Ring Tones
Advisory Tones
Backlight
Screen Saver
Wallpaper
Date and Time
Shortcuts
Contact Management
Call History Management
Recent Call In Dialing
Dial Plan
Emergency Numbers
Outgoing Lines
Incoming Lines
Key as Send
Speed Dial
Auto Answer
Auto Intercom
Base Restart
Base PIN
Base Reset
Auto Provision
Eco Mode+
Eco Mode
Repeater Mode
If you require additional information or assistance with your new phone, contact your
system administrator.
33
User Guide for the W56P IP DECT Phone
The handset will be assigned a name by default if successfully registered to the base
station. You can personalize the handset name.
To rename the handset via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Handset Name.
3.
Edit the current name in the Rename field.
You can press
to enter special characters and press
to switch among
input modes.
4.
Press the Save soft key to accept the change or
to cancel.
Handset name is also configurable via web user interface at the path:
Account->Handset Name.
The handset supports displaying text in different languages. The handset supports 12
languages: English, French, Turkish, Portuguese, Spanish, Italian, Deutsch, Polski, Czech,
Swedish, Hebrew and Russian. The default language of the handset is English. You can
change the language according to your requirement.
To change the language of the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Language.
3.
Press
or
to highlight the desired language and press the Select soft key.
The LCD screen prompts “Change phone language to xxx?” (xxx is the language
you selected).
4.
Press the Yes soft key to accept the change.
Text displayed on the handset will change to the selected language.
You can also change the language of the web user interface at the path:
Settings->Preference.
Ring tones are used to indicate incoming calls. You can distinguish between an internal
and external call by the ring tone. When receiving an incoming call, the handset rings
the specified ring tone.
34
Phone Settings
To configure ring tones via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Audio->Ring Tones->Melodies.
3.
Press
or
to highlight the Intercom Call option or the desired line.
4.
Press
or
to select and listen to the desired ring tone.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
Advisory tones are acoustic signals of your handset, which inform you of different
actions and states. The following advisory tones can be configured independently of
each other:
Keypad Tone: plays when you press any key of the keypad.
Confirmation: plays when you save settings or places the handset in the charger
cradle.
Low Battery: plays when the capacity of the battery is low and the handset
requires charging.
To configure advisory tones via the handset:
Note
1.
Press
to enter the main menu.
2.
Select Settings->Audio->Advisory Tones.
3.
Press
or
to select the desired value from the Keypad Tone field.
4.
Press
or
to select the desired value from the Confirmation field.
5.
Press
or
to select the desired value from the Low Battery field.
6.
Press the Save soft key to accept the change or the Back soft key to cancel.
If the silent mode is active, the advisory tones will not play, but you can still see the low
battery and confirm information alert on the LCD screen. For more information on the
silent mode, refer to Switching Silent Mode to On/Off on page 30.
Handset backlight status in the charging state or out of the charging state can be
configured independently of each other. If enabled, the backlight is always on.
Otherwise, the backlight is turned off after the handset is idle for a period of time. But
the backlight is automatically turned on when an incoming call arrives, a key is pressed
or the status of handset changes. You can disable the backlight to save power.
35
User Guide for the W56P IP DECT Phone
To configure the backlight via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Display->Display Backlight.
3.
Press
or
to select the desired value from the In Charger field.
4.
Press
or
to select the desired value from the Out Of Charger field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
The screen saver of the handset is designed to protect your LCD screen by filling it with
an analog clock. You can enable the screen saver to protect the LCD screen if you do
not use your handset for a long time. When the screen saver is enabled, an analog clock
will be activated and appear on the LCD screen if the handset is idle for approximately
10 seconds.
To configure screen saver via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Display->Screen Saver.
3.
Press the Change soft key to check or uncheck the Screen Saver checkbox.
You can change the wallpaper image to display when the handset is idle.
To change the wallpaper via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Display->Wallpaper.
3.
Press
4.
Press Save soft key to accept the change.
or
to select the desired image.
You can enable the keypad light to make the digital keys, # key, * key, TRAN key and
Mute key light up when any key is pressed. This helps you distinguish keys from each
other in a dark environment.
To configure keypad light via the handset:
36
1.
Press
to enter the main menu.
2.
Select Settings->Display->Keypad Light.
3.
Press the Change soft key to check or uncheck the Keypad Light checkbox.
Phone Settings
Date and time are displayed on the idle screen of your handset. The handset obtains
the date and time from the Simple Network Time Protocol (SNTP) server by default. If
your handset cannot obtain the date and time from the SNTP server, you need to
configure the date and time manually.
To configure date and time manually for all handsets via web user interface.
1.
Click on Settings->Time & Date.
2.
Select Enabled from the pull-down list of Manual Time.
3.
Enter the time and date in the corresponding fields.
4.
Click Confirm to accept the change.
To configure date and time manually for a specific handset:
1.
Press
to enter the main menu.
2.
Select Settings->Date & Time.
3.
Edit the desired value in the Date and Time field respectively.
4.
Press the Save soft key to accept the change.
The date and time displayed on the LCD screen will change accordingly.
Note
Before you configure date and time manually for a specific handset, you should enable
the Manual Time via web user interface first, or it would not take effect.
37
User Guide for the W56P IP DECT Phone
You can configure the time format and date format respectively. The handset supports
two time formats (12 Hour or 24 Hour) and seven date formats. The available date
formats are listed in the following table:
Date Format
Example(2016-02-03)
WWW MMM DD
Web. Feb 03
DD-MMM-YY
03-Feb-16
YYYY-MM-DD
2016-02-03
DD/MM/YYYY
03/02/2016
MM/DD/YY
02/03/16
DD MMM YYYY
03 Feb 2016
WWW DD MMM
Web. 03 Feb
To configure the time forma for a specific handset:
1.
Press
to enter the main menu.
2.
Select Settings->Display->Time Format.
3.
Press
4.
Press the Change soft key.
or
to highlight the desired time format.
The radio box of the highlighted time format is marked.
The time format displayed on the LCD screen will be changed accordingly.
To configure the date format for a specific handset:
1.
Press
to enter the main menu.
2.
Select Settings->Display->Date Format.
3.
Press
4.
Press the Change soft key.
or
to highlight the desired date format.
The radio box of the selected date format is marked.
The date format displayed on the LCD screen will be changed accordingly.
Date and time format for all handsets are configurable via web user interface at the
path: Settings->Time & Date.
For the list of available time zones on the IP phone, please refer to Appendix A - Time
Zones on page 95.
To configure the DST automatically via web user interface:
38
1.
Click on Settings->Time & Date.
2.
Mark the Automatic radio box in the Daylight Saving Time field.
3.
Select the desired time zone from the pull-down list of Time zone.
4.
Select the desired time zone name from the pull-down list of Location.
Phone Settings
The pull-down list of Location displays the corresponding time zone names for the
time zone you selected.
If the selected location uses daylight saving time, the Start date, End date and
Offset(minutes) fields will be filled with time automatically. All of them are
read-only.
5.
Click Confirm to save the change.
The phone will use the daylight saving time of the selected location.
Note
If the location you select does not use daylight saving time, the fields of Start Date, End
Date and Offset will be left blank.
To configure the DST manually via web user interface:
1.
Click on Settings->Time & Date.
2.
Mark the Enabled radio box in the Daylight Saving Time field.
3.
Do one of the following:
39
User Guide for the W56P IP DECT Phone
-
Mark the radio box of DST by Date in the Fixed Type field.
Enter the start date and end date in the corresponding fields.
-
Mark the radio box of DST by Week in the Fixed Type field.
Select the desired date from the pull-down lists of Start Date and End Date.
4.
Enter the offset time (in minutes) in the Offset(minutes) field.
5.
Click Confirm to save the change.
To disable the DST via web user interface:
40
1.
Click on Settings-> Time & Date.
2.
Mark the Disabled radio box in the Daylight Saving Time field.
3.
Click Confirm to save the change.
Phone Settings
There are two types of shortcut on the handset: changeable and unchangeable
shortcuts. A feature is pre-assigned to each shortcut. For example, long press
turn on/off the silent mode, long press
to lock/unlock the keypad, press
to
to
access the directory and so on.
The changeable shortcuts are the two soft keys and four navigation keys. The available
features that can be assigned to each key may vary.
You can assign the frequently used features to the changeable shortcuts of your handset.
This helps you get quick access to a feature by pressing the corresponding shortcut
directly without having to scroll through the menu when the handset is idle.
The default shortcut key feature:
Shortcut key
Default access features
Left soft key
History
Right soft key
Line
Intercom
Directory
Decrease the ringer volume
Increase the ringer volume
To configure a shortcut via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Shortcut.
The LCD screen displays the changeable shortcuts with features currently assigned
to them.
3.
Press
or
to highlight the desired shortcut.
4.
Press the Change soft key to access the available features.
The feature currently assigned to the selected key is highlighted and followed by a
left arrow.
5.
Press
or
to highlight the desired feature.
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
This section provides operating instructions on how to manage contacts. Topics include:
Local Directory
Blacklist
Remote Phone Book
41
User Guide for the W56P IP DECT Phone
You can store the frequently used contacts in the handset’s local directory, where names
and numbers can be freely added, deleted and edited. You can store up to 100
contacts per handset, each with a name, a mobile number and an office number. You
can also dial a contact from the local directory. This allows you to place calls without
having to dial the number manually.
You can add contacts to your local directory manually or from the call history. You can
also add contacts to your local directory from the remote phone book. For more
information, refer to Remote Phone Book on page 46.
To add a contact to the local directory manually via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press the Options soft key, and then select New Contact.
If there is no contact in the local directory, press the New soft key directly.
4.
Enter the desired value in the Name, Number and Mobile field respectively.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
To add a contact to the local directory from the call history via the handset:
1.
Press the History soft key when the handset is idle.
2.
Press
or
to highlight the desired call history list, and press the OK key.
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and then select Add To Local->New Entry.
5.
Press
or
to set the number to be the office number or the mobile number of
the new entry, and then press the OK soft key.
Note
6.
Enter the name of the new entry in the Name field.
7.
Press the Save soft key to accept the change or the Back soft key to cancel.
When you add a contact, the name is required, the office number and the mobile
number cannot be left blank at the same time.
If the information of the contact you want to add is totally same with that of an existing
entry in the local directory, the screen will prompt “Contact already exits, please input
others name or update contact”.
42
Phone Settings
To edit a contact in the local directory via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press
4.
Press the Options soft key, and then select Edit.
5.
Edit the value in the Name, Number and Mobile field respectively.
6.
Press the Save soft key to accept the change.
or
to highlight the desired entry.
You can delete a contact or all contacts from the local directory.
To delete a contact via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press
4.
Press the Options soft key, and then select Delete.
or
to highlight the desired entry.
The selected entry will be deleted successfully.
To delete all contacts via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press the Options soft key, and then select Delete All.
The LCD screen prompts “Delete All?”.
4.
Press the Yes soft key to delete all contacts or the No soft key to cancel.
You can search for the contacts by simply entering a few continuous characters of the
desired contact name or number, and the results of potential matches are dynamically
filtered and displayed on the LCD screen.
To search for contacts in the local directory via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Enter a few continuous characters of the desired contact name or number using the
keypad.
The contact whose name or number matches the search will appear on the LCD
screen after a timeout or when the Search soft key is pressed. You can dial a
43
User Guide for the W56P IP DECT Phone
contact from the result list.
To place a call from the local directory via the handset:
1.
Press
2.
Select Directory.
3.
Press
4.
Do one of the following:
-
to enter the main menu.
or
Press
to highlight the desired entry.
, if only one number is stored for the contact in the local directory, the
phone will dial out the number directly.
-
Press
, if both the office number and the mobile number are stored for the
contact in the local directory, the screen will display two numbers.
Press
Press
or
to highlight the desired number.
to dial out.
You can search for a contact from the desired lists when the phone is on the dialing
screen. The lists can be Local Directory, History, Remote Phone Book and LDAP.
To configure search source list in dialing via web user interface:
1.
Click on Directory->Setting.
2.
In the Search Source List In Dialing block, select the desired list from the Disabled
column and then click
.
The selected list appears in the Enabled column.
3.
Repeat the step 2 to add more lists to the Enabled column.
4.
To remove a list from the Enabled column, select the desired list and then click
5.
To adjust the display order of search results, select the desired list and then click
or
44
.
.
Phone Settings
The LCD screen displays the search results in the adjusted order.
6.
Click Confirm to accept the change.
You can store up to 30 contacts in one handset’s blacklist. You can add, edit or delete
contacts in the blacklist. You can also dial a call from the blacklist, but an incoming call
from a contact in the blacklist will be rejected automatically.
To add an entry to the blacklist manually via the handset:
1.
Press
to enter the main menu.
2.
Press Settings->Telephony->Caller Blacklist.
3.
Press the Options soft key, and then select New Entry.
If there is no entry, press the OK soft key directly.
4.
Enter the desired number in the Phone Number field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
You can also add an entry to the blacklist from the call history. For more information,
refer to Call History Management on page 48.
To delete an entry from the blacklist via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Caller Blacklist.
3.
Press
4.
Press the Options soft key, and then select Delete.
or
to highlight the desired entry.
The selected entry will be deleted successfully.
To delete all entries from the blacklist via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Caller Blacklist.
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User Guide for the W56P IP DECT Phone
3.
Press the Options soft key, and then select Delete All.
The LCD screen prompts “Delete All?”.
4.
Press the Yes soft key to delete all entries or the No soft key to cancel.
To place a call from the blacklist via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Caller Blacklist.
3.
Press
4.
Press
or
to highlight the desired entry.
to dial out.
You can access your remote phone book on your handset. You can add contacts to the
local directory from the remote phone book. You can also dial a contact from the remote
phone book. Contact your system administrator for the access URL of the remote phone
book.
To configure the access URL of the remote phone book via web user interface:
Note
46
1.
Click on Directory->Remote Phone Book.
2.
Enter the access URL in the Remote URL field.
3.
Enter the name in the Display Name field.
4.
Click Confirm to accept the change.
All the handsets registered to the base station can access to the remote phone book.
Phone Settings
To configure incoming/outgoing call lookup and update time interval via web user
interface:
1.
Click on Directory->Remote Phone Book.
2.
Select Enabled from the pull-down list of Incoming/Outgoing Call Lookup.
3.
Enter the desired refresh period in the Update Time Interval(Seconds) field.
The default value is 21600 seconds.
4.
Click Confirm to accept the change.
To access your remote phone book via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press
or
to highlight the desired remote phone book, and then press the
Enter soft key.
The handset connects to the remote phone book and proceeds to load it. The
contacts in the remote phone book are displayed on the LCD screen.
To place a call from the remote phone book:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press
or
to highlight the desired remote phone book, and then press the
Enter soft key.
The handset connects to the remote phone book and proceeds to load it. The
contacts in the remote phone book are displayed on the LCD screen.
4.
Select the desired contact from the remote phone book.
5.
Do one of the following:
-
Press
, if only one number is stored for the contact in the remote phone
book, the phone will dial out directly.
-
Press
, if both the office number and the mobile number are stored for the
contact in the remote phone book, the screen will display two numbers.
47
User Guide for the W56P IP DECT Phone
-
Press
or
Press
to highlight the desired number.
to dial out.
To add a contact to the local directory from the remote phone book via the handset:
1.
Press
to enter the main menu.
2.
Select Directory.
3.
Press
or
to highlight the desired remote phone book, and then press the
Enter soft key.
The handset connects to the remote phone book and proceeds to load it. The
contacts in the remote phone book are displayed on the LCD screen.
4.
Select the desired contact from the remote phone book.
5.
Press the Options soft key, and select Add To Local->New Entry.
You can also select Update Existing to update an existed contact.
6.
Press the Save soft key to add the contact to the local directory.
Call history contains call information such as calling/called party identification, time and
date, and call duration. The handset maintains call history lists of All Calls, Missed Calls,
Placed Calls and Received Calls. Each call history list supports up to 100 entries and is
sorted by date and time of the call, starting with the latest call entry, the earliest entry
would not maintain when the list is up to 100.
You can check the detailed information of an entry in the call history. If the name and
number of calling/called party is in the directory, the list displays the calling/called party
name (matching priority: Local Directory>Remote Phone Book), or it will display the
number instead. You can also dial a call, add an entry to the local directory or blacklist,
or delete entries from the call history.
To view call history via the handset:
1.
Press
to enter the main menu.
2.
Select History.
The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3.
Press
or
to highlight the desired list, and then press the OK soft key.
The LCD screen displays all entries of the selected list.
4.
Press
or
to highlight the desired entry.
5.
Press the Options soft key, and select Detail.
The LCD screen displays the details of the entry.
You can block the incoming calls from the entry by adding it to the blacklist. For more
information, refer to Backlight on page 35.
48
Phone Settings
To add an entry to the blacklist from the call history via the handset:
1.
Press
to enter the main menu.
2.
Select History.
The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3.
Press
or
to highlight the desired list, and then press the OK soft key.
The LCD screen displays all entries of the selected list.
4.
Press
or
to highlight the desired entry.
5.
Press the Options soft key, and select Add To Blacklist.
The LCD screen prompts “Are you sure?”.
6.
Press the Yes soft key to add the selected entry to the blacklist or the No soft key to
cancel.
To delete an entry from the call history via the handset:
1.
Press
to enter the main menu.
2.
Select History.
The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3.
Press
or
to highlight the desired list, and then press the OK soft key.
The LCD screen displays all entries of the selected list.
4.
Press
or
to highlight the desired entry.
5.
Press the Options soft key, and select Delete.
The selected entry is deleted successfully.
To delete all entries of a list from the call history via the handset:
1.
Press
to enter the main menu.
2.
Select History.
The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3.
Press
or
to highlight the desired list, and then press the OK soft key.
The LCD screen displays all entries of the selected list.
4.
Press the Options soft key, and then select Delete All.
The LCD screen prompts “Delete All?”.
5.
Press the Yes soft key to delete all entries of the selected list or the No soft key to
cancel.
To place a call from the call history via the handset:
1.
Press
to enter the main menu.
2.
Select History.
49
User Guide for the W56P IP DECT Phone
The LCD screen displays 4 call history lists: All Calls, Missed Calls, Placed Calls and
Received Calls.
3.
Press
or
to highlight the desired list, and then press the OK soft key.
The LCD screen displays all entries of the selected list.
4.
Press
5.
Press
or
or
to highlight the desired entry.
.
To view the placed calls list when the phone is on the pre-dialing screen, you should
enable recent call in dialing in advance.
To enable recent call in dialing via web user interface:
1.
Click on Directory->Setting.
2.
Select Enabled from the pull-down list of Recent Call In Dialing.
3.
Click Confirm to accept the change.
Dial plan is a string of characters that governs the way your handset processes the
inputs received from your handset keypad. The handset supports the following dial plan
features:
Replace Rule
Dial-now
Area Code
Block Out
50
Phone Settings
Basic expression syntaxes you need to know:
The dot “.” can be used as a placeholder or multiple placeholders for any
.
character. Example:
“12.” would match “123”, “1234”, “12345”, “12abc”, etc.
x
-
An “x” can be used as a placeholder for any character. Example:
“12x” would match “121”, “122”, “123”, “12a”, etc.
Numeric ranges are allowed within the brackets: Digit “-” Digit. Example:
“[5-7]” would match the number”5”, ”6”or ”7”.
The square brackets “[]”can be used as a placeholder for a single character
[]
which matches any of a set of characters. Example:
“91[5-7]1234” would match “9151234”, “9161234”, “9171234”, etc.
The parentheses “()”can be used to group together patterns, for instance, to
()
logically combine two or more patterns. Example:
“91([5-7])1(x)” would match “91511”, “91618”, “91715”, etc.
The “$” followed by the sequence number of a parenthesis means the
characters placed in the parenthesis. The sequence number stands for the
corresponding parenthesis. Example:
$
A replace rule configuration, Prefix: "001(xxx)45(xx)", Replace: "9001$145$2".
When you dial out "0012354599" on your phone, the IP phone will replace the
number with "90012354599". “$1” means 3 digits in the first parenthesis, that
is, “235”. “$2” means 2 digits in the second parenthesis, that is, “99”.
You can configure one or more replace rules (up to 100) to remove the specified string
and replace it with another string. You can configure a pattern with wildcards (refer to
the expression syntax in the table above), so that any string that matches the pattern
will be replaced. This feature is convenient for you to dial out a long number. For
example, a replace rule is configured as “Prefix: 1” and “Replace: 104”, when you want
to dial out the number “104”, you just need to enter “1” on the handset and then dial
out.
To add a replace rule via web user interface:
1.
Click on Settings->Dial Plan->Replace Rule.
2.
Enter the string (e.g., 1) in the Prefix field.
3.
Enter the string (e.g., 104) in the Replace field.
51
User Guide for the W56P IP DECT Phone
4.
Enter the desired line ID in the Account field or leave it blank.
5.
Click Add to add the replace rule.
When you enter the number “1” using the keypad and then dial out using the
configured account, the handset will dial out “104” instead.
Note
The valid value of the “Account” parameter can be one or more digits among 1, 2, 3, 4
and 5, each of which represents a line ID. Multiple digits must be separated by commas.
For example, when you enter the value “1, 2” in the Account field, this dial plan rule will
apply to account1 and account2.
If you leave the Account field blank or enter 0, this dial plan rule will apply to all
accounts.
To edit a replace rule via web user interface via the handset:
1.
Click on Settings->Dial Plan->Replace Rule.
2.
Select the desired replace rule by clicking the replace rule or checking the check
box.
3.
Edit the value in the Prefix and Replace field respectively.
4.
Enter the desired line ID in the Account field or leave it blank.
5.
Click Edit to accept the change.
To delete one or more replace rules via web user interface via the handset:
1.
Click on Settings ->Dial Plan->Replace Rule.
2.
Select one or more replace rules by clicking the replace rule(s) or checking the
check box(es).
3.
Note
Click Delete to delete the replace rule(s).
Replace rule is configurable via web user interface only.
Replace rule is applicable for all the handset registered to the base station.
52
Phone Settings
You can configure one or more dial-now rules (up to 100) on your handset. When the
dialed number matches the dial-now string, the number will be dialed out automatically.
For example, a dial-now rule is configured as "2xx", any entered three-digit string
beginning with 2 will then be dialed out automatically on the phone.
To add a dial-now rule via web user interface:
1.
Click on Settings->Dial Plan->Dial-now.
2.
Enter the desired value (e.g., 2xx) in the Rule field.
3.
Enter the desired line ID in the Account field or leave it blank.
For more information on the valid values for the Account field, refer to Replace Rule
on page 51.
4.
Click Add to add the dial-now rule.
When you enter the number “234” using the keypad, the phone will dial out “234”
automatically without the pressing of any key.
You can also edit or delete the dial-now rule, refer to Replace Rule on page 51 for more
information.
Delay Time for Dial-Now Rule
You can configure the delay time for dial-now rules. That is, you can configure your
phone to automatically dial out the phone number which matches a dial-now rule, after
the designated delay time.
53
User Guide for the W56P IP DECT Phone
To configure the delay time for dial-now rule via web user interface:
1.
Click on Features->General Information.
2.
Enter the time between 0 and 14 (seconds) in the Time-Out for Dial-Now Rule field.
The default value is “1”.
3.
Note
Click Confirm to accept the change.
Dial-now rule and delay time for dial-now rule is configurable via web user interface
only.
Dial-now rule is applicable for all the handset registered to the base station.
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate
geographical areas in a country. This feature is necessary only when dialing the number
outside the code area. For example, area code is configured as “Code: 011, Minimum
Length: 4, Maximum Length: 11”, then when you dial out the number “56789”, which has
digits between 4 and 11, the phone will add the area code before the number and dial
out (01156789).
To configure area code via web user interface via the handset:
1.
Click on Settings->Dial Plan->Area Code.
2.
Enter the desired value in the Code, Minimum Length (1-15) and Maximum Length
(1-15) field respectively.
54
Phone Settings
Note
3.
Enter the desired line ID in the Account field or leave it blank.
4.
Click Confirm to accept the change.
The default values of minimum and maximum lengths are 1 and 15.
Area code is configurable via web user interface only.
Area code is applicable for all the handset registered to the base station.
You can block some specific numbers (up to 10) from being dialed. When you dial the
block out number on the handset, the dialing will fail, and the LCD screen will prompt
“Forbidden”.
To add a block out number via web user interface via the handset:
Note
1.
Click on Settings->Dial Plan->Block Out.
2.
Enter the desired value in the BlockOut Number field.
3.
Enter the desired line ID in the Account field or leave it blank.
4.
Click Confirm to add the block out number.
Block out is configurable via web user interface only.
Block out is applicable for all the handset registered to the base station.
55
User Guide for the W56P IP DECT Phone
Public telephone networks in countries around the world have a single emergency
telephone number (emergency services number), that allows a caller to contact local
emergency services for assistance when necessary. The emergency telephone number
may differ from country to country. It is typically a three-digit number so that it can be
easily remembered and dialed quickly. Some countries have different emergency
numbers for different emergency services.
You can specify the emergency numbers for contacting the emergency services in an
emergency situation. You can dial these numbers when the phone is locked. For more
information on phone lock, refer to Locking/Unlocking Keypad on page 29.
Note
Contact your local phone service provider for available emergency numbers in your
area.
To specify emergency numbers via web user interface:
1.
Click on Features->Phone Lock.
2.
Enter the emergency services number in the Emergency Numbers field.
For multiple numbers, enter a comma between every two emergency numbers.
3.
Click Confirm to accept the change.
Then you can dial the emergency numbers when the keypad is locked.
After the handset is registered to the base station, you can assign one or more outgoing
lines for the handset. The handset can only use the assigned outgoing line(s) to place
calls. When multiple outgoing lines are assigned to the handset, the handset uses the
first line as the default outgoing line. You can change the default outgoing line of the
handset.
56
Phone Settings
To assign the outgoing line to handset via web user interface:
1.
Click on Account->Number Assignment.
2.
Check the desired account from Line No.&Name field to the corresponding handset
in the Handset No. field.
3.
(Optional) Select the default outgoing line from the Default field. The default
outgoing line is the first line you selected. You can only select the line number you
have checked for the handset, or it will not take effect.
4.
Click Confirm to save the change.
As the configuration shown above, you can do the following:
-
For Handset1: Line 3 (1045) is assigned to Handset1, and it is the default outgoing
line. You can only place a call using line 3 (1045)
-
For Handset2: Line 1 (1023) and line 3 (1045) are assigned to Handset2, and the
default outgoing line is line1. You can place a call using line 1 (1023) or line 3
(1045).
-
For Handset3: Line 2 (104) is assigned to Handset3, and it is the default outgoing
line. You can only place a call using line 2 (104).
-
Both Handset 1 and Handset 2 can place a call using the line 3 (1045) at the same
time.
To change the default outgoing line via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Default Line.
The LCD screen displays all outgoing lines currently assigned to the handset. The
default outgoing line is highlighted and followed by a left arrow.
57
User Guide for the W56P IP DECT Phone
3.
Press
or
to highlight the desired line, and then press the OK soft key.
The default outgoing line is changed successfully.
After the handset is registered to the base station, you can assign one or more incoming
lines for the handset. The handset can only receive incoming calls of the assigned
incoming line(s). You can assign incoming lines to all handsets registered to the same
base station on your handset.
To assign the incoming line to handset via web user interface:
1.
Click on Account->Number Assignment.
2.
Check the desired account from Line No.&Name field to the corresponding handset
in the Handset No. field.
3.
Click Confirm to save the change.
As the configuration shown above, you can do the following:
-
For Line 1: Line 1 (1023) is assigned to Handset2. A call dial line 1 (1023) will be
received by Handset2.
-
For Line 2: Line 2 (104) is assigned to Handset3. A call dial line 2 (104) will be
received by Handset3.
-
For Line 3: Line 3 (1045) is assigned to Handset1 and Handset2. A call dial line 3
(1045) will be received by Handset1 and Handset2 at the same time. The handsets
ringing simultaneously, the incoming call can be only answered by one of them.
58
Phone Settings
To assign the incoming line to handsets via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Incoming Lines.
3.
Enter the system PIN (default: 0000), and then press the Done soft key.
The LCD screen displays all handsets registered to the base station. The handset
itself is highlighted and followed by a left arrow.
4.
Press
or
to highlight the desired handset, and then press the OK soft key.
5.
Press
or
to select Accept from the desired line fields.
6.
Press the Save soft key to accept the change.
7.
Press the Back soft key to return to the previous screen.
8.
Repeat steps 4-7 to assign incoming lines for other handsets.
You can set the “#” key or “*” key to perform as a send key while dialing.
To configure key as send via web user interface:
1.
Click on Settings->General Information.
2.
Select the desired value from the pull-down list of Key as Send field.
3.
Click Confirm to accept the change or the Cancel soft key to cancel.
Speed dial allows you to perform single-digit dialing to predefined numbers. This
feature is particularly useful to speed up dialing the numbers that is frequently used or
hard to remember. A maximum of 8 speed dial numbers are allowed.
For example, the digit key 2 is configured as a speed dial key and assigned the number
4606, the phone will dial out the number 4606 directly when you long press digit key 2.
59
User Guide for the W56P IP DECT Phone
You can assign a number in your directory (including local directory and remote phone
book) to the digit keys of your handset. This helps you dial a contact quickly and easily
by long pressing the speed dial key without having to enter the directory. The available
speed dial keys are the digit keys 2-9.
Note
The assigned number should be existed in local directory (refer to Local Directory on
page 42) or remote phone book (refer to Remote Phone Book on page 46).
To assign a speed dial number from the directory via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Speed Dial.
The LCD screen displays all available speed dial keys.
If the digit key did not be assigned numbers before, you can long press the digit key
when the phone is idle to enter the Speed Dial screen.
3.
Press
or
to highlight the desired digit key, and then press the Assign soft key.
4.
Press
or
to highlight the desired directory if there are multiple directories.
5.
Select the desired contact from the directory.
6.
Do one of the following:
-
If only one number is stored for the contact in the selected directory, press the
OK soft key to assign the number to the selected speed dial key.
-
If both the office number and the mobile number are stored for the contact in
the selected directory, press the OK soft key to display the two numbers.
Press
or
to highlight the desired number.
Press the OK soft key to assign the number to the selected speed dial key.
To change a speed dial number via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
or
to highlight the desired speed dial key, which is already assigned a
number.
4.
Press the Options soft key and then select Change to change the assigned speed
dial number.
60
Phone Settings
To delete a speed dial number via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
or
to highlight the desired speed dial key, which is already assigned a
number.
4.
Press the Options soft key and then select Clear Key to delete the assigned speed
dial number.
To place a call using the speed dial key via the handset:
1.
Long press the speed dial key (digit key 2-9) when the handset is idle.
The number assigned to this speed dial key is dialed out.
When auto answer feature is enabled, you can simply answer the incoming calls by
picking up the handset from the charger cradle without having to press the off-hook key.
The auto answer feature works only if the handset is placed in the charger cradle.
To configure auto answer via the handset:
1.
Press
to enter the main menu.
2.
Select Settings>Telephony->Auto Answer.
3.
Press the Change soft key to check or uncheck the Auto Answer checkbox.
Intercom is a useful feature in an office environment to quickly connect with the operator
or the secretary. You can make internal intercom calls and external intercom calls on the
phone. Internal intercom calls are made between handsets registered to the same base
station. External intercom calls can be made by dialing the feature access code
followed by the number. External intercom calls depend on support from a SIP server.
The handset can automatically answer an incoming external intercom call and play
warning tone only when there is only one handset subscribed and no call in progress on
the handset.
To automatically answer an incoming internal intercom call, you need to enable auto
intercom feature on the handset. The following configuration types of auto intercom
61
User Guide for the W56P IP DECT Phone
feature are available for selection:
On (Beep On): Auto intercom feature is on. The handset will answer an incoming
internal intercom call automatically and play a warning tone.
On (Beep Off): Auto intercom feature is on. The handset will answer an incoming
internal intercom call automatically without a warning tone.
Off: Auto intercom feature is off. You need to answer an incoming internal intercom
call by pressing the Accept soft key.
To configure auto intercom via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->Telephony->Auto Intercom.
The LCD screen displays three configuration types.
3.
Press
or
to highlight the desired configuration type.
4.
Press the Change soft key.
The radio box of the selected configuration type is marked.
In some instances, you may need to restart the base station to refresh the settings.
To restart the base station via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Base Restart.
3.
Enter the system PIN (default: 0000), and then press the Done soft key.
After the above steps, the registration LED and network status LED go out simultaneously.
After a period of time, the LED indicators will illuminate solid green again when the base
station restarts successfully.
Base restart is also configurable via the web user interface at the path:
Settings->Upgrade.
To avoid unauthorized register or access to some features on the handset, you should
keep the base PIN secret. The default base PIN is “0000”, you can change the default
base PIN.
To change the base PIN via the handset:
62
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Change Base PIN.
3.
Enter the system PIN (default: 0000), and then press the Done soft key.
Phone Settings
4.
Enter the new PIN in the Enter New PIN and Re-enter New PIN field respectively.
5.
Press the Save soft key to accept the change.
Base PIN is also configurable via the web user interface at the path: Security->Base PIN.
Note
We recommend you to set the new PIN in random and cannot be easily guessed.
You can reset the base station to factory settings. This will clear all individual settings of
the base station (e.g., directory and account registrations). Handset registrations and
the system PIN will not be reset to factory defaults. We recommend that you ask your
system administrator for advice before resetting your base station.
To reset the base station via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Base Reset.
3.
Enter the system PIN (default: 0000), and then press the Done soft key.
All individual settings of the base station will be reset to factory defaults. The power
indicator LED and network status LED on the base station slow flash in sequence
during the resetting process. Indicator LEDs on the base station illuminate solid
green after startup.
Reset the base station is also configurable via the web user interface at the path:
Settings->Upgrade.
Note
Base station reset may take a few minutes. Do not power off until the base station starts
up successfully.
You can reset individual settings that you have made on the handset. Resetting handset
will not overwrite settings of directory, call history, voice mail and the handset
registration to the base station. Other customized settings on the handset will be reset to
factory settings after handset reset. We recommend that you ask your system
administrator for advice before resetting your handset.
To reset the handset via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Handset Reset.
The LCD screen prompts “Reset handset to default?”.
3.
Press the Yes soft key to reset the handset or the No soft key to cancel.
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User Guide for the W56P IP DECT Phone
You can trigger the auto provisioning process using the wizard. After you enter the user
name and password in the wizard and confirm to perform an update, the base station
tries to connect the RPS (Redirection and Provisioning Service) server. If the base station
successfully connects the RPS server, the RPS server will respond the base station with
the URL for downloading the configuration files. Then the base station will try to perform
auto provisioning. Contact your system administrator for the user name and password
used to connect the RPS server.
To trigger the auto provisioning process via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Auto Provision.
3.
Enter the system PIN (default: 0000) and press the Done soft key.
4.
Enter the valid value in the Username field and press the OK soft key.
5.
Enter the valid value in the Password field and press the OK soft key.
The LCD screen prompts “Update now?”.
6.
Press the Yes soft key to perform an update or press the No soft key to cancel.
Eco mode+ turns off the transmission power and the radio waves emitted are
virtually zero when the phone is in the standby mode. If the eco mode+ is
enabled, and there is no signal interaction between the handset and the base
station, the color of the signal strength indicator on the idle screen will display in
green. When a call comes in or a connection occurs, the phone exits the eco
mode+ automatically, and the signal strength indicator on the idle screen
changes from green to white.
To configure eco mode+ via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Eco Mode+.
3.
Press the Change soft key.
4.
Enter the system PIN (default: 0000) and press the Done soft key.
The LCD screen prompts “Setting takes effect after base reboot. Reboot now or
not?”.
5.
Press the Yes soft key to reboot the base station.
The base station reboots to make the configuration take effect. The configuration
applies to all the handsets registered to the base station.
64
Phone Settings
Eco mode greatly reduces the transmission power and signal output when the
phone is in the talk mode. The attenuation range is 20m. When the distance
between the base station and the handset is over 20m, the eco mode is
disabled automatically.
To configure eco mode via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Eco Mode.
3.
Press the Change soft key to check or uncheck the Eco Mode checkbox.
If the Eco Mode checkbox is checked, the eco mode is enabled. The color of the
signal strength indicator on the idle screen will change from white to green.
Note
If the eco mode is enabled, the coverage area of the base station will be reduced.
Repeater mode extends the radio coverage of the base station. The repeater has the
same radio coverage as the base station. This feature is especially useful for users who
require mobility in large dwellings. If the repeater mode is enabled, and a repeater is
registered to the base station, the handset registered to the base station can be used
either in the base station or the repeater coverage area, thereby providing users with
greater freedom in mobility.
To configure the repeater mode via the handset:
1.
Press
to enter the main menu.
2.
Select Settings->System Settings->Repeater Mode.
3.
Press the Change soft key to check the Repeater Mode checkbox.
The LCD screen prompts “Setting takes effect after base reboot. Reboot now or
not?”.
4.
Press the Yes soft key to reboot the base station.
The base station reboots to make the configuration take effect. The configuration
applies to all the handsets registered to the same base station.
Note
Repeater mode and eco mode+ cancel each other out. These two features cannot be
used at the same time.
For more information on how to use DECT repeater with the base station, refer to Yealink
DECT Repeater RT10 User Guide.
65
User Guide for the W56P IP DECT Phone
66
Call Features
The W56P IP DECT phone is designed to be easily used like a regular phone on a public
switched telephone network (PSTN). You can place internal and external calls, answer
calls, transfer a call to someone else, or conduct a conference call.
This chapter provides operating instructions of the call features. Topics include:
Placing Calls
Answering Calls
Ending Calls
Redialing Calls
Call Mute
Call Hold/Resume
Call Waiting
Do Not Disturb (DND)
Call Forward
Call Transfer
Conference Call
Anonymous Call
Anonymous Call Rejection
Voice Mail
If you require additional information or assistance with your new phone, contact your
system administrator.
When the handset registered to the base successfully, you can use your handset to
place an internal or external call. You can place a call using the following call modes:
Earpiece mode—pressing the off-hook key to dial out.
Speakerphone mode—pressing the Speakerphone key to dial out.
Earphone mode—connecting a standard 3.5mm earphone.
During the call, you can do the following:
-
Switch among the call modes by pressing the corresponding key or connecting an
earphone.
-
Connect or disconnect the earphone.
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User Guide for the W56P IP DECT Phone
Press
-
or
to adjust the volume of the currently engaged audio devices
(earpiece, earphone or loudspeaker).
You can cancel the dialing operation by pressing the on-hook key. The call duration is
displayed on the LCD screen while the call is in progress.
You can make free internal calls between the handsets registered to the same base
station. You can place an internal call to one handset or all handsets registered to the
same base station.
Note
The handset must be subscribed and registered to the same base station to place a call.
For more information on registration, refer to Handset Registration on page 24.
To place an internal call to one handset via the handset:
1.
Press
to enter the main menu.
2.
Select Intercom.
The LCD screen displays all registered handset names and the All HS option.
3.
Press
or
4.
Press
,
to highlight the desired handset name.
,
or the OK soft key to dial out.
To place an internal call to all handsets via the handset:
1.
Press
to enter the main menu.
2.
Select Intercom.
The LCD screen displays all registered handset names and the All HS option.
3.
Press
or
4.
Press
,
to highlight All HS.
,
or the OK soft key to dial out.
All other subscribed handsets will ring simultaneously.
You can place external calls on the handset. External calls based on the public
telephone network require the use of SIP lines. Your system administrator needs to
assign the SIP line to the handset beforehand, and then assign the line to the handset as
the outgoing line. For more information on the outgoing line, refer to Outgoing Lines on
page 56.
Note
68
The handset must be subscribed and registered to the same base station to place a call.
For more information on registration, refer to Handset Registration on page 24.
Call Features
To place an external call via the handset:
1.
Do one of the following:
-
Enter the desired number using the keypad.
-
Press
to enter the pre-dialing screen.
Enter the desired number using the keypad.
If there are multiple lines assigned to your handset as outgoing lines, press the Line
soft key to select the desired line.
If you do not select a line, the handset uses the default outgoing line to dial out.
2.
Press
,
or
to dial out.
You can place at most two calls on your handset. You can also place an internal call
during an external call.
To place a new external call during an active call via the handset:
1.
Do one of the following:
-
Press the New Call soft key.
Enter the desired number using the keypad.
Press
-
,
or
to dial out.
Press the Options soft key.
Select the Directory, and then press the OK soft key.
Select the desired group, and then press the Enter soft key.
Select the desired contact.
Press
,
,
or the Call soft key.
To place an internal call during an active call via the handset:
Note
1.
Press the Options soft key.
2.
Select the Intercom, and then press the OK soft key.
3.
Select the desired handset, and then press the OK soft key.
You can also make an IP call by directly dialing the IP address of any IP phone. For
example, you can enter 192*168*1*5 to dial the IP 192.168.1.15.
When the handset registered to the base successfully, you can answer a call in three
ways:
Using the earpiece
Using the speakerphone
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User Guide for the W56P IP DECT Phone
Using the earphone
You can ignore an incoming call by pressing the Silence soft key or reject an incoming
call by pressing the on-hook key.
Note
You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls
of the specified line. For more information, refer to Do Not Disturb (DND) on page 73.
Answering When Not in Another Call
In all cases, the active call will appear on the LCD screen showing call duration and
destination.
To answer a call using the earpiece:
1.
Press
or the Accept soft key.
To answer a call using the speaker:
1.
Press
.
To answer a call using the earphone:
1.
With an earphone connected, press the Accept soft key.
Answering When in Another Call:
If you are during an active call, an incoming call arrives on the handset, do the
following:
1.
Press
2.
Press
to select the incoming call.
,
,
or the Accept soft key.
The incoming call is answered, and the original call is placed on hold.
To end an internal call:
1.
Press the End soft key.
To end an external call:
Do one of the following:
-
Press
.
-
Place the handset in the charger cradle.
The redial list stores the twenty last dialed phone numbers. When the memory of the
redial list is full, the handset will automatically erase the oldest dialed number when a
70
Call Features
new number is dialed. You can redial a call from the redial list.
To redial the last dialed number:
1.
Press
twice when the handset is idle.
A call to your last dialed number is attempted.
To redial a previously dialed number:
1.
Press
when the handset is idle to access the redial list.
The handset displays the dialed phone numbers.
2.
Press
or
to highlight the desired entry.
You can press Options->Edit Before Call to edit the phone number and select the
desired line by pressing the Line soft key.
3.
Press
or
to dial out.
To add the previously dialed number to local directory:
1.
Press
when the handset is idle to access the redial list.
2.
Press
3.
Press the Options soft key, and then select the Add To Local.
4.
Press the OK soft key, and then select New Entry or Updating Existing.
or
to highlight the desired entry.
To delete an entry from the redial number list:
1.
Press
when the handset is idle to access the redial list.
2.
Press
3.
Press the Options soft key, and then select the Delete.
or
to highlight the desired entry.
To delete all entry from the redial number list:
1.
Press
when the handset is idle to access the redial list.
2.
Press
3.
Press the Options soft key, and then select the Delete All.
or
to highlight the desired entry.
You can mute the microphone during an active call. When muting the microphone, you
can hear the other party but he or she cannot hear you. For example, if you do not want
the other party to listen to the conservation when you talk to someone in the room, you
can mute the microphone temporarily.
To mute a call:
1.
Press
during an active call.
The call is muted, and the
icon is displayed on the LCD screen.
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User Guide for the W56P IP DECT Phone
To un-mute a call:
1.
Press
The
again.
icon disappears from the LCD screen.
You can place an active call on hold. At any time, at most one active call can be in
progress on your handset. You can answer or make another call while placing the
original call on hold.
To place a call on hold:
1.
Press the Options soft key during a call, and then select Hold.
The call is placed on hold, and the
icon is displayed on the LCD screen.
To resume a hold call:
Do one of the following:
-
Press the Resume soft key.
-
Press
.
-
Press
.
Two calls on Hold:
If two calls are placed on hold on the handset, press the Resume soft key to resume the
current call. Press
Note
,
or the Swap soft key to swap between two calls.
When the call on the handset is placed on hold, placing the handset in the charger
cradle will not end the call.
You can enable or disable call waiting feature on the handset. If call waiting feature is
enable, the handset will notify you of a new incoming call during a call, and present the
incoming call information visually on the LCD screen. You can also enable the handset to
play a warning tone when receiving a new incoming call during a call. If call waiting
feature is disabled, the new incoming call will be automatically rejected by the handset.
72
Call Features
To configure call waiting feature via the handset:
Note
1.
Press
to enter the main menu.
2.
Select Call Features->Call Waiting.
3.
Press
or
to select the desired value from the Status field.
4.
Press
or
to select the desired value from the Tone field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
The call waiting tone works only if call waiting feature is enabled.
To answer a new incoming call during a call via the handset:
If call waiting feature is enabled, a new incoming call can be answered during a call.
1.
Press
2.
Press
to select the incoming call.
,
or the Accept soft key to answer the new incoming call.
The original call is placed on hold.
You can activate or deactivate the DND mode on a per-line basis. If DND mode is
activated for a specific line, all incoming calls to the line will be rejected automatically,
and the callers will hear a busy tone.
Note
The DND feature takes effect on the incoming lines that assigned to the handset. For
more information on assigning incoming lines, refer to Incoming Lines on page 58.
To activate DND mode for a specific line via the handset:
1.
Press
to enter the main menu.
2.
Select Call Features->Do Not Disturb.
The LCD screen displays the incoming lines currently assigned to the handset. The
default incoming line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and then press the OK soft key.
4.
Press
or
to select Enabled from the Status field.
5.
Press the Save soft key to accept the change.
The
icon on the status bar indicates the DND mode is activated. You can press the
Line soft key when the handset is idle to check the line status. The
icon in the bottom
of a line indicates that the DND mode is activated for this line.
The handset will reject all incoming calls to this line, and the LCD screen displays the
missed call icon
followed by the number of missed calls.
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User Guide for the W56P IP DECT Phone
You can enable call forward feature on a per-line basis. The handset will forward
incoming calls of the line to another party.
Three forwarding types:
Always Forward: Incoming calls are immediately forwarded.
Busy Forward: Incoming calls are immediately forwarded if the line is busy.
No Answer Forward: Incoming calls are forwarded if not answered after a period of
time.
Note
The call forward feature takes effect on the incoming lines that assigned to the handset.
For more information on assigning incoming lines, refer to Incoming Lines on page 58.
To enable call forward feature for a specific line via the handset:
1.
Press
to enter the main menu.
2.
Select Call Features->Call Forward.
The LCD screen displays the incoming lines currently assigned to the handset. The
default incoming line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and then press the OK soft key.
4.
Press
or
to highlight the desired forwarding type, and then press the OK soft
or
to select Enabled from the Status field.
key.
5.
Press
6.
Enter the destination number you want to forward incoming calls to in the Target
field.
7.
Press
or
to select the desired ring time to wait before forwarding from the
After Ring Time field (only available for No Answer Forward).
8.
The
Press the Save soft key to accept the change.
icon on the status bar indicates call forward feature is enabled.
If Always Forward is selected, there is no prompts display on the LCD screen when the
line receives an incoming call. The incoming call is logged in the Received Calls list.
Note
Call forward feature may be overridden by the server settings. For more information,
contact your system administrator.
You can transfer an external incoming call to another party in one of the following ways:
Blind Transfer: Transfer a call directly to another party without consulting.
74
Call Features
Semi-Attended Transfer: Transfer a call when receiving the ring-back.
Attended Transfer: Transfer a call with prior consulting.
To perform a blind transfer:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press TRAN key directly.
2.
Enter the number or select the handset you want to transfer the call to.
3.
Press TRAN key or the Transfer soft key.
The call is connected to the number or the handset you specified.
To perform a semi-attended transfer via the handset:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press TRAN key directly.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press
-
,
or
to dial out.
Press the Directory soft key, and then select the desired contact.
Press
,
,
or the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
3.
,
or
to dial out.
Press TRAN key or the Transfer soft key to complete the transfer when receiving the
ring-back.
To perform an attended transfer via the handset:
1.
Press the Options soft key during a call, and then select Transfer.
You can also press TRAN key directly.
2.
Do one of the following:
-
Enter the number or select the handset you want to transfer the call to.
Press
-
,
or
to dial out.
Press the Directory soft key, and then select the desired contact.
Press
,
,
or the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
3.
,
or
to dial out.
Press TRAN key or the Transfer soft key to complete the transfer after the party
answers the call.
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User Guide for the W56P IP DECT Phone
To transfer a call to another party when there are two calls on the handset via the
handset:
1.
Place a call to user A.
2.
Place another call to user B.
Two calls are established on the handset.
3.
Select the desired call (e.g., the call with user A) and make sure the call is active.
4.
Press the Options soft key, and then select Call Transfer.
The LCD screen displays the target party (user B) you will transfer the call to.
5.
Press the Transfer soft key to complete the transfer.
The handset returns to the idle screen. Call is established between user A and User
B.
Note
The internal incoming call cannot be transferred.
You can create a conference with other two parties using the phone’s local conference.
The W56P IP DECT phones also support network conference.
Note
Network conference is not available on all servers. For more information, contact your
system administrator.
You can use the handset to create a local conference with other parties. The handset
supports up to 3 parties (including yourself) in a conference call. You can create a
conference between an active call and a held call on the handset (on the same line or
different lines).
To set up a local conference call via the handset:
1.
Place a call to the first party.
2.
Press the Options soft key, and then select Conference.
3.
Do one of the following:
-
Enter the number of the second party or select the handset you want to add to
the conference.
Press
-
,
or the Conf. soft key to dial out.
Press the Directory soft key, and then select the desired contact.
Press
76
,
,
,
or the Call soft key.
Call Features
If both the office number and the mobile number of the contact are stored,
select the desired number and press
,
,
or the OK soft key to dial
out.
4.
When the second party answers the call, you can consult with him or her before
adding the call to the conference.
5.
Press the Conf. soft key again to join all parties in the conference.
To join two calls in a conference via the handset:
1.
Place two calls on the handset.
2.
Select the desired call and make sure the call is active.
3.
Press the Options soft key, and then select Conference.
Two calls are joined in the conference.
To drop the conference call, press
or the End soft key.
You can use network conference feature to conduct a conference with multiple parties.
The maximum of the parties depends on the server.
This feature allows you to perform the following:
Join two calls together into a conference call.
Invite another party into an active conference call.
To use this feature, you need to configure the network conference URI and conference
type on the phone in advance. Contact your system administrator for the conference
URI.
To configure network conference feature via web user interface:
1.
Click on Account->Advanced.
2.
Select the desired account from the pull-down list of Account.
3.
Select Network Conference from the pull-down list of Conference Type.
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User Guide for the W56P IP DECT Phone
4.
Enter the conference URI (e.g., conference@example.com) in the Conference URI
field.
5.
Note
Click Confirm to accept the change.
Network Conference is only configurable via the web user interface.
To set up a network conference call via the handset:
1.
Place a call to the first party.
2.
Press the Options soft key, and then select Conference.
3.
Do one of the following:
-
Enter the number of the second party or select the handset you want to add to
the conference.
Press
-
,
,
or the Conf. soft key to dial out.
Press the Directory soft key, and select the desired contact.
Press
,
,
or the Call soft key.
If both the office number and the mobile number of the contact are stored,
select the desired number and press
,
,
or the OK soft key to dial
out.
4.
When the second party answers the call, you can consult with him or her before
adding the call to the conference.
5.
Press the Conf. soft key again to join all parties in the conference.
To join two calls together into a conference call via the handset:
78
1.
Place two calls on the handset.
2.
Select the desired call and make sure the call is active.
Call Features
3.
Press the Options soft key, and then select Conference.
Two calls are joined in the conference.
To drop the conference call, press
or the End soft key.
To invite another party into an active conference call via the handset:
Any party in the conference call can invite another party into an active conference call.
Before the following steps, ensure that an active conference call is already existed on
your IP phone.
1.
Press the New Call soft key.
2.
Enter the desired number in the using the keypad.
3.
Press
4.
,
or
to dial out.
When the new party answers the call, press the Options soft key, and then select
Conference.
The new party is joined to the conference call.
To place the active conference call on hold via the handset:
1.
Any party in the conference call can press the Options soft key, and then select
Hold.
The party will only place himself/herself on hold. Other parties can continue the
conference call normally. The conference call will only be held when all parties in
the conference call place themselves on hold.
To end the conference call on the IP phone via the handset:
1.
The conference initiator presses
or the End soft key.
If any other party in the conference ends the call, the remaining parties stay
connected.
You can use anonymous call feature to block the identity and phone number from
showing up to the called party when you call someone. For example, you want to call to
consult some service, but do not want to be harassed. You can configure anonymous
call feature on a per-line basis.
Note
The anonymous call feature takes effect on the incoming lines that assigned to the
handset. For more information on assigning incoming lines, refer to Incoming Lines on
page 58.
The anonymous call feature is not available on all servers. Contact your system
administrator for more information.
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User Guide for the W56P IP DECT Phone
To configure anonymous call feature for a specific line via the handset:
1.
Press
to enter the main menu.
2.
Select Call Features->Anonymous Call.
The LCD screen displays the outgoing lines currently assigned to the handset. The
default outgoing line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and then press the OK soft key.
4.
Press
or
to select the desired value from the Status field.
5.
Press the OK soft key to accept the change.
To place an anonymous call:
1.
Using the specific line on the handset to place a call.
The LCD screen of the destination phone prompts an incoming call from
anonymous.
Anonymous Call Code
You can configure the phone to send anonymous call on code/off code to
activate/deactivate the server-side anonymous call feature via web user interface.
Contact your system administrator for the anonymous call on code and off code.
To configure anonymous call code via web user interface:
1.
Click on Account->Basic.
2.
Select the desire account from the Account field.
3.
Select desired value from the drop-down list of Send Anonymous code field.
4.
Enter the anonymous call on code and off code in the On Code and Off Code field
respectively.
5.
Click Confirm to accept the change.
You can use anonymous call rejection feature to reject incoming calls from anonymous
80
Call Features
callers. Anonymous call rejection automatically rejects incoming calls from callers who
deliberately block their identities and numbers from showing up. You can configure
anonymous call rejection feature on a per-line basis.
Note
The anonymous call rejection feature takes effect on the incoming lines that assigned to
the handset. For more information on assigning incoming lines, refer to Incoming Lines on
page 58.
The anonymous call rejection feature is not available on all servers. Contact your system
administrator for more information.
To configure anonymous call rejection feature for a specific line via the handset:
1.
Press
to enter the main menu.
2.
Select Call Features->Anon.Call Rejection.
The LCD screen displays the incoming lines currently assigned to the handset. The
default incoming line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and then press the OK soft key.
4.
Press
or
to select the desired value from the Status field.
5.
Press the OK soft key to accept the change.
Anonymous Call Rejection Code
You can configure the phone to send anonymous call rejection on code/off code to
activate/deactivate the server-side anonymous call rejection feature via web user
interface. Contact your system administrator for the anonymous call rejection on code
and off code.
To configure anonymous call rejection code via web user interface:
1.
Click on Account->Basic.
2.
Select the desire account from the Account field.
3.
Select desired value from the drop-down list of Anonymous rejection code field.
4.
Enter the anonymous call rejection on code and off code in the On Code and Off
Code field respectively.
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User Guide for the W56P IP DECT Phone
5.
Click Confirm to accept the change.
You can leave voice mails to someone else. You can also receive and listen to voice
mails via the handset. Voice mail feature ensures that you will never miss any important
messages. When receiving a new voice mail, the
icon appears on the LCD screen
with the number of unread voice mails, and the power LED slow flashes red.
Note
Voice mail feature is not available on all servers. Contact your system administrator for
more information.
To leave a voice mail:
You can leave a voice mail to someone else when he or she is busy or inconvenient to
answer the call. Follow the voice prompts from the system server to leave a voice mail,
and then hang up.
To configure the voice mail access code via the handset:
1.
Press
to enter the main menu.
2.
Select Voice Mail->Set Voice Mail.
3.
(Optional) Press
or
to highlight the desired line, and then press the Select
soft key.
Note
4.
Press
or
to select Enabled from the Status field.
5.
Enter the voice mail access code in the Number field (e.g., *4).
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
Voice mail access codes must be predefined on the system server. Contact your system
administrator for the more information.
To configure fast access for voice mail via the handset:
You can configure fast access to connect straight to the voice mails of the desired line by
long pressing the digit key 1 without having to scroll through the menu when the
handset is idle.
1.
Press
to enter the main menu.
2.
Select Voice Mail->Set Key 1.
3.
(Optional) Press
or
to highlight the desired line and press the Select soft key.
The radio box of the selected line is marked.
82
Call Features
To listen to the voice mail using the menu via the handset:
1.
Press
to enter the main menu.
2.
Select Voice Mail->Play Message.
If you have not set the voice mail access code, it will enter the setting screen, you
should configure it first.
3.
(Optional) Press
or
to highlight the desired line, and then press the Select
soft key.
4.
The handset dials out the voice mail access code using the selected line
automatically.
Follow the voice prompt from the system server to listen to your voice mails.
To listen to the voice mail via fast access via the handset:
1.
Long press
when the handset is idle.
The handset automatically dials out the voice mail access code using the line you
selected when configuring fast access for voice mail.
If you have not set the voice mail access code, it will enter the setting screen, you
should configure it first.
2.
Follow the voice prompt from the system server to listen to your voice mails.
You can also listen to the voice mail by pressing
to enter the Messages & Calls
screen. Select the desired line and press the Select soft key.
Note
Before listening to the voice mails, make sure the voice mail access code has been
configured.
When all new voice mails are retrieved, the
icon will disappear from the screen.
You can use Shared Call Appearance (SCA) feature to share an extension which can be
registered on two or more IP phones at the same time.
If two phones share a line, an incoming call to this extension will cause both phones to
ring simultaneously. The incoming call can be answered on either a phone but not both.
83
User Guide for the W56P IP DECT Phone
This feature is very useful in the boss and secretary scenario. For example, the secretary
can share the boss's extension on her phone. When there is an incoming call to the
extension of the boss, both the phones of the boss and the secretary will ring
simultaneously. Either the boss or the secretary can answer the call. Calls on the shared
line can be placed on hold or barged in.
You can configure a primary account on the DECT phone and other alternate accounts
on other IP phones. For example, party A and party B share the account 4603, DECT
phone A registers the primary account 4603, land-line phone B (take SIP-T46G as
example) registers the alternate account 4603_1, DECT phone C registers the account
4605.
84
Call Features
To configure the primary line settings on DCET phone via web user interface:
1.
Register the primary account 4603.
2.
Click on Advanced, select Share Call Appearance from the pull-down list of Shared
Line.
85
User Guide for the W56P IP DECT Phone
3.
Click Confirm to accept the change.
To configure the shared line settings on land-line IP phone via web user interface:
1.
Register the alternate account 4603_1 on phone B.
(Enter the primary account 4603 in the Register Name field).
2.
Click on Advanced, select Share Call Appearance from the pull-down list of Shared
Line.
3.
Click Confirm to accept the change.
You can do the following using SCA feature by the handset:
Placing an SCA call
Answering calls
Placing/Retrieving a call on hold
Barging in an active call
To place a call on the shared line:
Do one of following:
-
Enter the desired number using the keypad when the handset is idle.
Press
,
or
to dial out.
If there are multiple lines assigned to your handset as outgoing lines, press the Line
soft key to select the shared line and then press
or the Dial soft key to dial out. If
you do not select a line, the handset uses the default outgoing line to dial out.
-
Press
to enter the pre-dialing screen.
Enter the desired number using the keypad.
Press
,
or
to dial out.
If there are multiple lines assigned to your handset as outgoing lines, press the Line
soft key to select the shared line and then press
or the Dial soft key to dial out. If
you do not select a line, the handset uses the default outgoing line to dial out.
You can have one call or two calls on the shared line. When an incoming call arrives on
the shared line from User C, both DECT phone A and land-line phone B ring
simultaneously. The LCD screen of DECT phone A and land-line phone B display the
incoming call information.
You can answer the incoming call on either DECT phone A or land-line phone B but not
86
Call Features
both.
To answer a call on the shared line by handset A:
1.
Press
,
,
or the Accept soft key. The land-line phone B stops ringing.
If you answer the call on land-line phone B, the DECT phone A stops ringing, and the
icon
displays on the screen.
An incoming call arrives when there is an active call on the shared line, both the DECT
phone A and land-line phone B ring. The LCD screen of DECT phone A and land-line
phone B display the incoming call information.
You can answer the incoming call on either DECT phone A or land-line phone B.
To answer another call when there is an active call on land-line phone B by handset A:
1.
Press
2.
Press
to select the incoming call.
,
,
or the Accept soft key. The land-line phone B stops ringing.
The incoming call is answered, and the original call is placed on hold.
If the land-line phone B answer the incoming call, the DECT phone A stops ringing.
Make sure call waiting feature is enabled on phone A. For more information, refer to Call
Waiting on page 72.
Note
During the SCA call, two types of hold are available: public hold and private hold. When
an SCA call is placed on public hold, the held call is available for any shared location to
retrieve. When an SCA call is hold privately, the held call can only be retrieved from the
shared location that placed the call on hold.
Using Public Hold
To place an SCA call on public hold by handset A:
1.
Presses the Options soft key.
2.
Select Hold, and then press the OK soft key.
The SCA call is placed on public hold.
You can retrieve the public held call on either DECT phone A or land-line phone B.
To retrieve a call placed on public hold by handset A:
-
If the SCA call is placed public hold on land-line phone B, the DECT phone A icon
flashes.
Press the SCA soft key on handset, and select the held call.
Press the Resume soft key on handset to retrieve the call from land-line phone B.
-
If the SCA call is placed public hold on DECT phone A:
87
User Guide for the W56P IP DECT Phone
Press the Resume soft key on handset to retrieve the call directly.
If both DECT phone A and land-line phone B have an active call, and the call on
land-line phone B is placed on public hold, you can retrieve the call on DECT phone A.
To retrieve another call that placed on public hold by handset A:
1.
Place the current call on hold.
2.
Press the Line soft key, the screen displays the calls on held.
3.
Press the Resume soft key to resume the held call on land-line phone B.
Using Private Hold
To place a call on private hold by handset A:
1.
Presses the Options soft key, and then select Private Hold.
2.
Press the OK soft key.
The SCA call is held privately. User A can press the Resume soft key on handset to
resume the held call. User B is not able to retrieve the private held call.
SCA bridging feature allows SCA users to barge in an active call, and establish a
conference call with the third party.
To barge in an active SCA call by handset:
An SCA call is established between land-line phone B and DECT phone C.
1.
Press the SCA soft key on DECT phone A.
Visual indicator on the LCD screen of the DECT phone A indicates that the shared
line is in the active state.
2.
Select the active call you want to barge in.
3.
Press the BargeIn soft key to barge in.
A conference call is established among DECT phone A, land-line phone B and DECT
phone C.
If an SCA user (User A or User B) cancels the call, the other SCA user is still
connected to the remaining party. If the third party (User C) cancels the call, the call
ends.
88
Troubleshooting
This chapter provides some general troubleshooting information to help you solve the
problems you might encounter when using your W56P IP DECT phone.
If you require additional information or assistance with your new phone, contact your
system administrator.
Why doesn’t the power indicator on the base station light up?
Plug the supplied power adapter to W56P, if the power indicator doesn’t light up, it
should be a hardware problem. Please contact your vendor or local distributor and
send the problem description for help. If you cannot get a support from them, please
send a mail which includes problem description, test result, your country and phone’s
SN to Support@yealink.com.
Why doesn’t the network indicator on the base station light up slowly flash?
It means that the W56P cannot get an IP address. Try connecting the W56P to another
switch port, if the network indicator still slowly flashes, please try a reset.
To recognize the area of handset via the handset:
1.
Press
to enter the main menu.
2.
Select Status->Handset.
The LCD screen displays status information of handset status, you can press
or
to scroll through to the Area field.
Why can’t I turn the handset on?
Ensure the battery is inserted into the handset. If the battery is already inserted into the
handset, place the handset in the charger cradle.
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User Guide for the W56P IP DECT Phone
Why cannot the handset be registered to the base station?
If the network works normally, you can check the compatibility between base station
and handset. There are 2 sets of base stations, complied with the FCC and CE
standards respectively. You can check it from the back of the base station. There are
also 2 sets of handsets, American and Europe area respectively.
The American area handset is compatible with FCC standard base station.
The Europe area handset is compatible with CE standard base station.
Why can’t I receive calls?
Ensure that the DND mode is not activated. Refer to Do Not Disturb (DND) on page
73.
Ensure that Always Forward feature is not enabled. Refer to Call Forward on page
74.
Why do I hear some noise during a call?
Ensure that you are not using the handset or base station in an area with high
electrical interference. You can reposition the handset and the base station to keep
them far away from sources of high electrical interference.
Ensure that the handset is not too far from the base station.
Restart the base station and place a call to see if there is still noise heard during the
call.
Why does paging fail?
Check the current mode of the base station. If the base station is not in the paging
mode, press the paging key on the base station to enter the paging mode.
Ensure that there is at least one handset registered to the base station.
90
Troubleshooting
Why doesn’t the handset ring?
Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer
to Adjusting Volume on page 29.
Ensure that the silent mode is not switched to On. Refer to Switching Silent Mode to
On/Off on page 30.
Why can I hear the verification tone from handset if the call is successfully handled by
the repeater?
To deactivate the verification tone on the repeater:
1.
Switch off the repeater (disconnect the power adapter).
2.
Switch it on for 1 to 5 seconds and switch it off again.
3.
Switch it on again. The LED indicator on the repeater flashes slowly.
4.
Switch it off again.
5.
Switch it on again.
The verification tone is then deactivated. If you want to activate the verification tone,
repeat the above steps.
Why does the handset prompt the message “Not Subscribed”?
Check the registration status of your handset. If your handset is not registered to the
base station, register it manually. Refer to Handset Registration on page 24.
Why does the handset prompt the message “Not In Range”?
Ensure that the base station is properly plugged into a functional AC outlet.
Ensure that the handset is not too far from the base station.
Why does the handset prompt the message “Network unavailable”?
Ensure that the Ethernet cable is plugged into the Internet port on the base station
and the Ethernet cable is not loose.
Ensure that the switch or hub in your network is operational.
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User Guide for the W56P IP DECT Phone
How to upgrade firmware?
To upgrade base station/handset firmware via web user interface:
1.
Click on Settings->Upgrade.
2.
In the Select and Upgrade Base Firmware or Select and Upgrade Handset
Firmware field, click Browse to locate the firmware file from your local system.
3.
Click Upgrade to upgrade the firmware of the base station.
4.
Click OK to confirm upgrading.
The upgrading process will take a few minutes. The power indicator LED on the
base station flashes during the firmware upgrading process.
Once the base station firmware has been successfully upgraded, the base station
reboots automatically. The handset will perform an auto registration to the base station.
You can check the firmware version of the base station using the handset. For more
information, refer to Checking System Status on page 27.
Note
Do not refresh or close the browser, or power off during the upgrading process of the
base station/handset.
How to restore the system PIN?
1.
Disconnect the power adapter.
2.
Long press the paging key and reconnect the power adapter.
When base station finishes reset, the power indicator LED, network status LED and
registration LED illuminate in sequence. System PIN and all individual settings are
reset to factory defaults. Handset registrations will also be cleared after base
station reset.
How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem.
To export a PCAP trace via web user interface:
92
1.
Click on Settings->Configuration.
2.
In the Pcap Feature field, click Start to begin capturing signal traffic.
3.
Recreate the error to be documented in the trace.
4.
Click Stop to stop the capture.
Troubleshooting
5.
Click Export to open file download window, and then save the file to your local
system.
How to export system log?
We may need you to provide a system log to help analyze your problem.
To export the system log to local PC via web user interface:
1.
Click on Settings->Configuration.
2.
Select 6 from the pull-down list of System Log Level.
3.
Click Confirm to accept the change.
4.
Mark the Local radio box in the Export System Log field.
5.
Click Export to open file download window, and then save the file to your local
system.
You can also export the system log to a syslog server, contact your system administrator
for more information.
93
User Guide for the W56P IP DECT Phone
94
Appendix
Time Zone
Time Zone Name
-11
Samoa
-10
United States-Hawaii-Aleutian, United States-Alaska-Aleutian
-9:30
-9
-8
-7
-6
-5
-4:30
French Polynesia
United States-Alaska Time
Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali),
United States-Pacific Time
Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua),
United States-MST no DST, United States-Mountain Time
Canada-Manitoba(Winnipeg), Chile(Easter Islands),
Mexico(Mexico City,Acapulco), United States-Central Time
Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec),
Cuba(Havana), United States-Eastern Time
Venezuela(Caracas)
Canada(Halifax,Saint John), Chile(Santiago),
-4
Paraguay(Asuncion), United Kingdom-Bermuda(Bermuda),
United Kingdom(Falkland Islands), Trinidad&Tobago
-3:30
-3
-2:30
Canada-New Foundland(St.Johns)
Argentina(Buenos Aires), Brazil(DST), Brazil(no DST),
Denmark-Greenland(Nuuk)
Newfoundland and Labrador
-2
Brazil(no DST)
-1
Portugal(Azores)
Denmark-Faroe Islands(Torshavn), GMT, Greenland,
0
Ireland(Dublin), Morocco, Portugal(Lisboa,Porto,Funchal),
Spain-Canary Islands(Las Palmas), United Kingdom(London)
Albania(Tirane), Austria(Vienna), Belgium(Brussels),
Caicos, Chad, Croatia(Zagreb), Czech Republic(Prague),
+1
Denmark(Kopenhagen), France(Paris), Germany(Berlin),
Hungary(Budapest), Italy(Rome), Luxembourg(Luxembourg),
Macedonia(Skopje), Namibia(Windhoek),
Netherlands(Amsterdam), Spain(Madrid)
Estonia(Tallinn), Finland(Helsinki), Gaza Strip(Gaza),
+2
Greece(Athens), Israel(Tel Aviv), Jordan(Amman), Latvia(Riga),
Lebanon(Beirut), Moldova(Kishinev), Romania(Bucharest),
Russia(Kaliningrad), Syria(Damascus), Turkey(Ankara),
95
User Guide for the W56P IP DECT Phone
Time Zone
Time Zone Name
Ukraine(Kyiv, Odessa)
+3
+3:30
+4
+4:30
+5
Iran(Teheran)
Armenia(Yerevan), Azerbaijan(Baku), Georgia(Tbilisi),
Kazakhstan(Aktau), Russia(Samara)
Afghanistan(Kabul)
Kazakhstan(Aqtobe), Kyrgyzstan(Bishkek),
Pakistan(Islamabad), Russia(Chelyabinsk)
+5:30
India(Calcutta)
+5:45
Nepal(Katmandu)
+6
+6:30
+7
+8
+8:45
+9
+9:30
+10
+10:30
+11
+11:30
+12
+12:45
Kazakhstan(Astana, Almaty), Russia(Novosibirsk,Omsk)
Myanmar(Naypyitaw)
Russia(Krasnoyarsk), Thailand(Bangkok)
Australia(Perth), China(Beijing), Russia(Irkutsk, Ulan-Ude),
Singapore(Singapore)
Eucla
Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita)
Australia(Adelaide), Australia(Darwin)
Australia(Brisbane), Australia(Hobart),
Australia(Sydney,Melboume,Canberra), Russia(Vladivostok)
Australia(Lord Howe Islands)
New Caledonia(Noumea), Russia(Srednekolymsk Time)
Norfolk Island
New Zealand(Wellington,Auckland), Russia(Kamchatka Time)
New Zealand(Chatham Islands)
+13
Tonga(Nukualofa)
+13:30
Chatham Islands
+14
96
East Africa Time, Iraq(Baghdad), Russia(Moscow)
Kiribati
Appendix
Note
The menus with gray box are not available when the handset does not register to a base
station.
97
User Guide for the W56P IP DECT Phone
Input Mode
Keypad
98
Abc
123
ABC
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ΑΒΓ
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ΠΡΣ7
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ΤΥΦ8
TUÙÚÛÜŨ
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ШЩЪЫ8
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ΧΨΩƔ9
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9
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space
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0 ҐЄІЇЎ
0ґєіїў
Spa
‫בג‬
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Appendix
Input Mode
Keypad
Abc
123
ABC
abc
ΑΒΓ
AÄÅ
aäå
SŚŠ
sśš
абв
АБВ
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99
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User Guide for the W56P IP DECT Phone
100
Regulatory Notices
To reduce risk of fire, severe personal injury and damage to property, read the following
safety information carefully before using the product.
Environmental Requirements
Place the product on a stable, level and non-slip surface.
Do not place the product close to heat sources, in direct sunlight or next to
any household appliance with strong magnetic field or electromagnetic field,
such as a microwave oven or a refrigerator.
Do not allow the product to come into contact with water, dust and
chemicals.
Protect the product from aggressive liquids and vapors.
Do not place the product on or near any inflammable or fire-vulnerable
object, such as rubber-made materials.
Do not install the product in rooms with high humidity, for example, in
bathrooms, laundry rooms and wet basements.
Safety Notes During Operation
Use only spare parts and accessories supplied or authorized by Yealink. The
operation of non- authorized parts cannot be guaranteed.
Do not place heavy objects on top of the handset or the base station in case
of damage and deformation caused by the heavy load.
Do not open the handset or the base station by yourself for repair purpose,
which could expose you to high votages. Have all repairs carried out by
authorized service personel.
Do not let a child operate the product without guidance.
Keep the small accessories contained in your product out of reach of small
children in case of accidental swallowing.
Before plugging or unplugging any cable, make sure that your hands are
completely dry.
Do not hold the handset up to your ear when speakphone is on or when the
ringer is ringing as the volumn can be very loud, which may be harmful to
your hearing.
During a thunderstorm, stop using the product and disconnect it from the
power supply to avoid lightning strike.
If the product is left unused for a rather long time, disconnect the base station
from the power supply and unplug the power adapter.
When there is smoke emitted from the product, or some abnormal noise or
smell, disconnect the product from the power supply, and unplug the power
adapter immediately.
Remove the electrical cord from an outlet by pulling gently on the power
adapter, not by pulling the cord.
101
User Guide for the W56P IP DECT Phone
Battery Precautions
Do not immerse the battery into water, which could short-circuit and damage
the battery.
Do not expose the battery to an open flame or leave the battery where it
could be subjected to extremly high temperatues, which could cause the
battery to explode.
Do power the handset off before removing the battery.
Do not try to use the battery for the power supply of any device other than
this handset.
Do not open or mutilate the battery, released electrolyte is corrosive and
may cause damage to the your eyes or skin.
Use only the rechargeable battery pack delivered with the handset or those
rechargeable battery packs expressly recommended by Yealink.
Defective or exhausted battery should never be disposed of as municipal
waste. Return old battery to the battery supplier, a licensed battery dealer or
a designated collection facility.
Notices of Cleaning
Before cleaning the base station, stop using it and disconnect it from the
power supply.
Remove the battery before cleaning the handset to reduce risk of electric
shock.
Only clean your product with a piece of slightly moist and anti-static cloth.
Keep the power plug clean and dry. Using a dirty or wet power plug may
lead to electric shock or other perils.
102
Index
A
About This Guide
vii
Adding Contacts
42
Adjusting Ringer Volume
29
Advisory Tones
35
Always Forward
74
Anonymous Call
79
Anonymous Call Rejection
80
Answering Calls
69
Appendix A – Time Zones
95
Appendix B – Menu Structure
97
Appendix C- Input Modes and Characters
98
Area Code 54
Assigning a Speed Dial Number
60
Attaching the Belt Clip
9
Attended Transfer
75
Auto Answer
61
Auto Intercom
61
Auto Provision
64
B
Backlight
35
Base Restart
62
Base Reset
62
Base Station Description
11
Basic Network Settings
25
Basic Operations
19
Battery Charging Status
8
Battery Information
6
Battery Capacity
7
Battery Disposal
7
Blacklist
44
Block Out
55
C
Call Features 67
Call Forward
74
Call Hold/Resume
72
Call History Management
48
Call Mute
71
Call Transfer
74
Call Waiting
72
Charging the Handset
8
Changing a Speed Dial Number
60
Checking System Status
27
Connecting the Base Station
4
Conference Call
76
Configuring the Input Modes
22
Configuring SCA Feature
84
Contact Management
41
Copyright
ii
D
Date and Time
37
Deleting Contacts
43
Deleting a Speed Dial Number
Declaration of Conformity
ii
Dial Plan
50
Dial-now
53
Do Not Disturb (DND)
73
60
E
Eco Mode+
64
Eco Mode
65
Editing Contacts
43
Emergency Numbers
56
Ending Calls 70
Entering Data and Editing Fields
22
F
Upgrading the Base Station
95
G
Getting Started
1
GNU GPL Information
v
H
Handset Description
12
Handset Name
34
Handset Registration
24
Handset Reset
62
Handset User Interface
17
I
Icon Instructions
16
Incoming Lines
58
Information for DECT Product
Important Safety Information
In This Guide
vii
Index
103
iv
101
K
Keypad Light
36
L
Language
34
LCD Screen Display
14
LED Instruction
14
Local Conference
76
Local Directory
42
Locating a Handset
30
Locking/Unlocking Keypad
29
103
User Guide for the W56P IP DECT Phone
M
Using SCA Feature on the Handset
Main Menu
20
Menu Guidance
19
Menu Structure
97
V
Voice Mail
N
W
Network Conference
77
Web User Interface
Warranty
ii
WEEE Warning
iv
O
Overview 11
Outgoing Lines
56
Optional Accessories
4
P
Packaging Contents
1
Phone Settings
33
Placing a Call from Local Directory
44
Placing a Call Using Speed Dial Key
61
Placing Calls
67
Placing External Calls
68
Placing Internal Calls
68
Power over Ethernet
5
R
Redialing Calls
70
Registering Account
28
Regulatory Notices 101
Remote Phone Book
46
Replace Rule
51
Returning to Idle Screen
21
Repeater Mode
65
Ring Tones
34
S
Screen Saver
36
Searching for Contacts
43
Select Base Station
25
Semi-Attended Transfer
75
Setting up the Charger Cradle
7
Setting up the W56P/W56H Handset
6
Shared Call Appearance (SCA)
83
Shortcuts
41
Signal Strength
17
Speed Dial 59
Submenu
21
Switching Silent Mode between On and Off
30
T
Table of Contents
ix
Turning Handset On/Off
In This Guide
vii
Troubleshooting
89
U
User Interfaces
104
82
17
29
17
86
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