SMART Board X800i5 Interactive Whiteboard System Configuration

PLEASE THINK BEFORE YOU PRINT
SMART Board™ X800i5
Interactive Whiteboard
System
Configuration and User’s Guide
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Technologies ULC in the U.S. and/or other countries. Texas Instruments, Brilliant Color, DLP and DLP Link are Trademarks of
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Patents
US5448263; US6141000; US6337681; US6421042; US6540366; US6563491; US6674424; US6747636; US6760009;
US6803906; US6829372; US6919880; US6954197; US7184030; US7236162; US7289113; US7342574; US7379622;
US7411575; US7532206; US7619617; US7626577; US7643006; US7692625; CA2058219; CA2386094; EP1297488;
EP1739528; JP4033582; JP4052498; JP4057200; ZL0181236.0; and DE60124549. Other patents pending.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Copyright Notice
©2010 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system or translated into any language in any form by any means without the prior written consent of
SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment
on the part of SMART.
12/2010
Important information
Before you install and use your SMART Board™ X800i5 interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “SMART Board X800i5 interactive whiteboard system” refers to your SMART
Board X800 series interactive whiteboard and its SMART UF75 or UF75w projector, accessories and
optional equipment.
The SMART UF75 or UF75w projector included with your system is designed to work only with
certain SMART Board interactive whiteboard models. Contact your authorized SMART reseller
(smarttech.com/wheretobuy) for more information.
Safety warnings, cautions and important
information
W
WARNING
l
Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l
To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l
Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
i
IMPOR T A N T IN F OR MA T ION
l
When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in product damage and possible personal
injury.
l
Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
l
If you are using an RS-232 serial expansion module, a wireless Bluetooth® connection
expansion module or a USB audio system, use only the power supply included with that
product. These products do not use the same power supplies. Using the wrong power supply
might create a safety hazard or damage the equipment. If in doubt, refer to the specification
sheet for your product to verify the power supply type.
l
Do not climb (or allow children to climb) on a wall- or stand-mounted SMART Board
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
l
There are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
l
Viewing 3D content from a projector may cause epileptic seizures or strokes. If you or any
member of your family has a history of light-sensitive seizures, consult a doctor before
viewing 3D content.
l
Viewing 3D content while you are consuming alcohol, experiencing sleep deprivation or in
poor physical condition may be unsafe.
l
Pregnant women and elderly individuals should avoid viewing 3D content.
l
Viewing 3D content may cause sickness, including nausea, dizziness, headache, eyestrain,
blurred vision or numbness. If you experience any of these symptoms, stop viewing 3D
content immediately. If these symptoms persist, consult a doctor.
l
Parents and teachers should monitor children and students for adverse effects resulting from
viewing 3D content since children and teenagers may be more susceptible than adults to
related health risks.
ii
IMPOR T A N T IN F OR MA T ION
l
To avoid adverse effects resulting from viewing 3D content with your interactive whiteboard
system, observe the following precautions:
o
Do not use 3D glasses for viewing any material other than 3D content.
o
Maintain a minimum distance of 7' (2 m) from your interactive whiteboard system's
screen. Viewing 3D content from too close a distance may result in eyestrain.
o
Avoid viewing 3D content for a prolonged period of time. Take a break of 15 minutes or
longer after every hour of viewing.
o
Face the screen squarely when viewing 3D content. Viewing 3D content from an angle
may cause fatigue or eyestrain.
C
C A U TI ON
l
Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
l
Do not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
l
Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l
Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
l
If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
l
You must connect the USB cable that came with your SMART Board interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMART Board interactive whiteboard.
iii
IMPOR T A N T IN F OR MA T ION
l
Do not block the projector’s ventilation slots and openings.
l
Avoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 15 minutes
before putting it into Standby mode to preserve the lamp life.
l
In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
l
Cycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 15 minutes for cooling before starting
the product again.
l
Do not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and invalidates your warranty.
l
If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
l
Before you clean the SMART UF75 or UF75w projector, press the Power button twice on
the ECP or remote control to put the system into Standby mode, and then allow the lamp to
cool for 30 minutes.
l
Do not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
l
Do not allow liquids or commercial solvents of any kind to flow into the projector.
l
When transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
l
If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
I
I MPOR TA N T
l
Use the instructions included with the ECP to install your interactive whiteboard, projector
and ECP. The instructions in your SMART Board interactive whiteboard box do not include
instructions for installing the SMART UF75 or UF75w projector or ECP.
l
Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
iv
IMPOR T A N T IN F OR MA T ION
l
Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
l
If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.
l
There are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
l
Do not disconnect cables from the ECP to connect peripherals because you could
disconnect controls for your interactive whiteboard or host computer.
l
Put your SMART product into Standby mode before cleaning it.
l
Follow these guidelines to clean the projector:
o
Wipe the exterior of the projector with a lint-free cloth.
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
o
Do not use abrasive cleaners, waxes or solvents.
o
Avoid touching the lens. If it is necessary to clean the lens:
o
Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
o
Use protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
o
l
v
Gently wipe the lens from the center to the edge.
Disconnect the product from its power source when it’s not used for a long period.
IMPOR T A N T IN F OR MA T ION
Environmental requirements
Before installing your SMART Board X800i5 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Operating temperature
Parameter
l
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature
l
-40°F to 122°F (-40°C to 50°C)
Humidity
l
30% to 80% relative humidity, non-condensing
Water and fluid
resistance
l
Intended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
l
Don’t pour or spray liquids directly onto your interactive whiteboard,
the SMART UF75 or UF75w projector or any of its sub-components.
Intended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 35 for
information on cleaning the SMART UF75 or UF75w projector.
Dust
l
l
Electrostatic discharge
(ESD)
l
l
No malfunction or damage up to 8kV (both polarities) with a 330
ohm, 150 pF probe (air discharge)
l
Unmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
All SMART Board X800i5 interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
EN55022/CISPR 22, Class A
Cables
l
Conducted and radiated
emissions
l
vi
Designed for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”
EN61000-4-2 severity level 4 for direct and indirect ESD
Contents
Important information
Safety warnings, cautions and important information
Environmental requirements
About your interactive whiteboard system
SMART Board X800i5 interactive whiteboard system features
Included accessories
Optional accessories
Installing your interactive whiteboard system
Choosing a location
Choosing a height
Routing the cables
Installing SMART software
Securing the interactive whiteboard system
i
i
vi
1
2
4
5
7
8
9
10
10
11
Using your interactive whiteboard system
13
Using your projector
Using your interactive whiteboard
Using the Extended Control Panel (ECP)
Using the RCA connector pod
13
25
25
27
Integrating other devices
29
Video format compatibility
Connecting peripheral sources and outputs
29
33
Maintaining your interactive whiteboard system
35
Maintaining your interactive whiteboard
Cleaning the projector
Focusing and adjusting the projector image
Replacing the projector lamp
35
35
36
37
Troubleshooting your interactive whiteboard system
Correcting image alignment issues
Diagnosing issues using the interactive whiteboard system indicators and controls
Resolving network communication issues
Resolving audio issues
Resolving video issues
Resolving image issues
vii
43
44
44
49
50
50
51
C ON T EN T S
Resolving connection issues
Accessing the service menu
Locating serial numbers
Transporting your interactive whiteboard system
Remotely managing your interactive whiteboard system
Web page management
Connecting your room control system to the ECP
Projector programming commands
Simple Network Management Protocol (SNMP)
Hardware environmental compliance
Waste Electrical and Electronic Equipment regulations (WEEE directive)
Restriction of Certain Hazardous Substances (RoHS directive)
Batteries
Packaging
China’s Electronic Information Products regulations
U.S. Consumer Product Safety Improvement Act
Customer support
Online information and support
Training
Technical support
Shipping and repair status
General inquiries
Warranty
Registration
Index
viii
54
55
56
58
59
60
67
69
80
81
81
81
81
82
82
82
83
83
83
83
83
84
84
84
85
Chapter 1
About your interactive
whiteboard system
SMART Board X800i5 interactive whiteboard system features
SMART Board X800 series interactive whiteboard
SMART UF75 or UF75w projector
Extended Control Panel (ECP)
RCA connector pod
Included accessories
Remote control
Pens
Eraser
Optional accessories
2
2
3
4
4
4
4
4
5
5
Your SMART Board X800i5 interactive whiteboard system combines the wall-mounted, short-throw
SMART UF75 or UF75w projector with a SMART Board X800 series interactive whiteboard.
This chapter describes the features of your SMART Board X800i5 interactive whiteboard system and
provides information about product parts and accessories.
1
CHAPT ER 1
About your interactive whiteboard system
SMART Board X800i5 interactive whiteboard
system features
Your SMART Board X800i5 interactive whiteboard
system uses the short-throw, high-offset SMART UF75
or UF75w projector. The throw distance of the SMART
UF75 or UF75w projector is half that of previous
models, resulting in a shorter boom and reduced
shadows on the projected image.
When the SMART UF75 or UF75w projector displays an
image from your computer on the touch-sensitive
interactive whiteboard, you can do everything that you
can do at your computer—open and close applications,
scroll through files, conference with others, create new
documents or edit existing ones, visit websites, play
video clips and more—by touching the screen. Two
users can also draw on the interactive surface at the same time, and you can use an array of gestures
within applications.
This projector also supports video and audio connections from a variety of devices, including
DVD/Blu-ray™ players, VCRs, document cameras and digital cameras, and can project media from
these sources onto the interactive screen.
When you use SMART software with your SMART Board X800i5 interactive whiteboard system, you
can write or draw over the projected computer image in digital ink using a pen tray pen or your finger,
and then save these notes to a .notebook file or directly into any Ink Aware application.
SMART Board X800 series interactive whiteboard
Your SMART Board X800 series interactive whiteboard, featuring SMART’s proprietary DViT™
(Digital Vision Touch) technology, is the most intuitive touch sensitive front projection interactive
whiteboard in the world.
2
CHAPT ER 1
About your interactive whiteboard system
Other features of your interactive whiteboard include:
l
A modular pen tray that automatically detects when you
pick up a pen tray pen or the eraser
l
Pen tray buttons that activate the pens’ colors and the
on-screen keyboard, right-click, Orientation and Help
functions
l
A durable hard-coated surface that is optimized for
projection and easily cleaned
l
A security cable lock feature that enables you to lock
your interactive whiteboard to help safeguard it from
theft
For more information about your SMART Board interactive whiteboard, see the SMART Board X800
Series Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
SMART UF75 or UF75w projector
The SMART UF75 or UF75w projector system includes a short-throw
projector for use with SMART Board X800 series interactive whiteboards and
a sturdy support system suitable for many different environments.
The features of the projector system include:
l
Wall-mounted, high-offset projector engine that uses DLP® technology by Texas
Instruments™, providing Brilliant Color™ performance and Gamma 2.2 correction with SMART
Presentation, Bright Room, Dark Room, sRGB and User modes
l
PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
l
HDMI™, Composite, S-video, and VESA RGB with additional interface support for Component
YPbPr and Component YCbCr inputs with proper adapters (not included)
l
WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
l
Native 1024 × 768 resolution (SMART UF75 projector)
OR
Native 1280 × 800 resolution (SMART UF75w projector)
l
Remote management via a serial RS-232 interface
l
Alert broadcast feature that enables administrators to send notification messages
to network-connected SMART UF75 or UF75w projector systems for immediate on-screen
display
l
3
DLP Link™ technology that ensures compatibility with the emerging 3D content ecosystem
CHAPT ER 1
About your interactive whiteboard system
l
Protected cable routing through a cable cover that prevents tampering and clutter
l
Secure mounting and installation system that includes:
o
Optional projector padlock ring to prevent removal of the projector from the boom
o
Mounting hardware for solid masonry or framed wall installations, as well as a safety
tether
o
Templates and instructions for positioning the system safely
Extended Control Panel (ECP)
Your projector system’s ECP attaches to the interactive whiteboard pen
tray. The ECP features controls for power, source selection and volume
adjustment, as well as a USB A receptacle for USB drives.
RCA connector pod
The RCA connector pod includes two RCA jacks for dual-channel audio input and one for
composite video input. You can use the RCA connector pod to connect DVD/Blu-ray
players and similar devices (see Connecting peripheral sources and outputs on page 33).
Included accessories
The following accessories are included with your SMART Board X800i5 interactive whiteboard
system.
Remote control
The remote control enables you to control the system and set up your SMART UF75 or
UF75w projector. Use the remote control to access menu options, system information
and input selection options.
Pens
There are two pens included with your interactive whiteboard. Pick up a pen and press one of the four
color buttons on the pen tray (black, red, green or blue) to select the color of digital ink you write on the
interactive whiteboard.
4
CHAPT ER 1
About your interactive whiteboard system
I
I MPOR TA N T
Do not substitute the pens with other items, such as dry-erase markers, if Touch Recognition is
enabled. (Touch Recognition enables you to pick up a pen tray pen, and then write, select or erase
without replacing the pen.)
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
Optional accessories
You can add a variety of optional accessories to best meet your specific needs. Purchase these
items from your authorized SMART reseller (smarttech.com/wheretobuy) when you order your
interactive whiteboard system or later.
For more information about accessories, go to smarttech.com/accessories.
5
Chapter 2
Installing your interactive
whiteboard system
Choosing a location
Choosing a height
Routing the cables
Installing SMART software
Securing the interactive whiteboard system
Locking the pen tray to your interactive whiteboard
Securing the projector to the boom
8
9
10
10
11
11
11
Consult the included SMART Board X800i5 interactive whiteboard system installation document for
instructions on how to install your product and use the mounting template and extended control panel
(ECP).
I
I MPOR TA N T
Use the instructions included with the ECP to install your interactive whiteboard, projector and
ECP. The instructions in your SMART Board interactive whiteboard box do not include instructions
for installing the SMART UF75 or UF75w projector or ECP.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
7
CHAPT ER 2
Installing your interactive whiteboard system
Choosing a location
Choose a location for your SMART Board X800i5 interactive whiteboard system that’s far from bright
light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting
shadows on your interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and minimum clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location central to your
audience’s viewing direction. For mobile or adjustable installation options, contact your authorized
SMART reseller (smarttech.com/wheretobuy).
W
WARNING
l
The SMART Board X880 interactive whiteboard weighs approximately 52 lb. (23.7 kg).
Check your local building codes to ensure that your wall can support this weight, and use
appropriate mounting hardware for your wall type.
l
If you’re installing the interactive whiteboard on drywall, use all the included toggle bolts. If
one of the bracket holes aligns with a wall stud, use appropriate hardware in that hole instead
of a toggle bolt.
l
When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in product damage and possible personal
injury.
If you’re replacing a SMART Board 500 or 600 series interactive whiteboard with the heavier X800
series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting
hardware, and then install all the mounting hardware and brackets supplied with your X800 series
interactive whiteboard instead.
To help ensure that your interactive whiteboard is mounted correctly, make sure the colors of the wallmount hanger on the back of the interactive whiteboard and the wall-mount bracket are the same.
8
CHAPT ER 2
Installing your interactive whiteboard system
Choosing a height
SMART includes a mounting template with each SMART Board X800i5 interactive whiteboard
system. If you lose this template, contact your authorized SMART reseller
(smarttech.com/wheretobuy). Using this template ensures that you:
l
Mount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
l
Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
9
CHAPT ER 2
Installing your interactive whiteboard system
Routing the cables
When connecting cables from a SMART UF75 projector to your interactive whiteboard, make sure
that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down
the side of the interactive whiteboard.
When connecting cables from a SMART UF75w projector to the interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Space your wallmounting brackets’ innermost screw holes 4" (10.2 cm) apart to provide full support for the weight of
your interactive whiteboard.
N
N OTE
Don’t connect the power cable to a power outlet until you’ve connected all the cables to the
projector and ECP.
Installing SMART software
You must install SMART software on the computer connected to your interactive whiteboard system
to access all of its features.
Download SMART software from smarttech.com/software. These pages list the minimum hardware
requirements for each software version. If SMART software is already installed on your computer,
take this opportunity to upgrade your software to ensure compatibility.
10
CHAPT ER 2
Installing your interactive whiteboard system
Securing the interactive whiteboard system
This section explains how to secure the different components of your interactive whiteboard system.
Locking the pen tray to your interactive whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board X800 Series
Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
Securing the projector to the boom
To learn how to secure the SMART UF75 or UF75w projector to the boom, see the included SMART
Board X880i5 and X885i5 Interactive Whiteboard System Installation Guide
(smarttech.com/kb/154546).
11
Chapter 3
Using your interactive
whiteboard system
Using your projector
Using your remote control
Installing the remote control battery
Using the remote control buttons
Adjusting projector settings
Focusing the image
Adjusting the image
SMART UF75 or UF75w projector connection diagram
Using your interactive whiteboard
Using the Extended Control Panel (ECP)
Using the RCA connector pod
13
13
13
15
16
22
23
23
25
25
27
This chapter describes the basic operation of your interactive whiteboard system, and also explains
how to set up your remote control, retrieve system information, access the projector’s image
adjustment options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The SMART UF75 or UF75w projector remote control enables you to access on-screen projector
menus and change projector settings.
Installing the remote control battery
Follow this procedure to use the remote control for the first time or to replace the remote control
battery.
13
CHAPT ER 3
Using your interactive whiteboard system
W
WARNING
l
Reduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
o
Use only the specified type of coin-cell battery.
o
Orient the battery’s positive (+) and negative (–) terminals according to the markings
on the remote control.
o
Remove the battery when the remote control is unused for an extended period.
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
o
l
Avoid eye and skin contact with the battery if it has a leak.
Dispose of the exhausted battery and product components in accordance with applicable
regulations.
g To access or replace the remote control battery
1. Hold down the side release on the left side of the battery holder and pull the battery holder
completely out of the remote control.
2. If you’re accessing the remote control battery for the first time, remove the plastic sheet inside
the battery holder, and then place the CR2025 coin cell battery in the battery holder.
OR
If you’re replacing the remote control battery, remove the old battery from the battery holder and
replace it with a CR2025 coin cell battery.
I
I MPOR TA N T
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on
the battery holder.
3. Insert the battery holder into the remote control.
14
CHAPT ER 3
Using your interactive whiteboard system
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Power button on the remote control or ECP to put the projector into Standby mode or turn
it on. You can also use the Input button on the remote control or ECP to switch sources on the
projector.
Number
Function
Description
1
2
3
Input
Menu
(Left), (Right),
(Up) and (Down) arrows
Hide
Select an input source
Show the projector menus
Change the menu selections and adjustments
4
5
6
7
8
9
10
15
Mode
Mute
(Power)
(Enter)
(Volume Up)
(Volume Down)
Freeze, hide or display the image
l
Press once to freeze the image.
For example, you can display a question on
the screen while you check your e-mail.
l
Press again to hide the image, that is, to
display a black screen.
l
Press again to return to the live image.
Select a display mode
Control mute settings from your audio output
device (not included)
Put the projector into Standby mode or turn it on
Accept the selected mode or option
Increase the volume
Decrease the volume
CHAPT ER 3
Using your interactive whiteboard system
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the projector
settings.
I
I MPOR TA N T
There are no projector menu options on the ECP. Keep your remote control in a safe place because
the ECP is not meant to substitute for the remote control.
Setting
Use
Image Adjustment menu
Display Mode
Indicates the projector’s display output
(SMART Presentation, Bright
Room, Dark Room, sRGB and
User).
Brightness
Adjusts projector brightness from 0 to
100.
Contrast
Adjusts the difference between the
lightest and darkest parts
of the image from 0 to 100.
Frequency
Adjusts the display data frequency of
the projected image from -5 to 5 to
match the frequency of your
computer’s graphics card.
Tracking
Synchronizes your projector’s display
timing with your computer’s graphics
card from 0 to 63.
H-position
Moves the projected image’s horizontal
position left or right from 0 to 100.
Notes
The default is SMART Presentation.
The default is 50.
The default is 50.
The default is 0.
This setting applies to VGA inputs
only.
This setting applies to VGA inputs
only.
Don’t adjust this setting unless you’re
advised to by a certified SMART
Support specialist
(smarttech.com/contactsupport).
You can apply this setting only after
you make all boom adjustments.
V-position
Moves the projected image’s vertical
position up or down from -5 to 5.
This setting applies to VGA inputs
only.
Don’t adjust this setting unless you’re
advised to by a certified SMART
Support specialist
(smarttech.com/contactsupport).
You can apply this setting only after
you make all boom adjustments.
This setting applies to VGA inputs
only.
16
CHAPT ER 3
Using your interactive whiteboard system
Setting
Use
Notes
Saturation
Adjusts the projected image’s color
saturation from 0 to 100.
This setting applies to S-video and
Adjusts the projected image’s
sharpness from 0 to 31.
Adjusts the image color balance of red
and green from 0 to 100.
Adjusts the image color brightness
from 0 to 10 while providing more
vibrant white shades.
Adjusts the color performance of the
display from 0 to 3.
Adjusts the Red, Green, Blue, Cyan,
Magenta and Yellow colors on the
projector from 0 to 100 to provide
custom color and luminance output.
This setting applies to S-video and
composite video inputs only.
This setting applies to S-video and
composite video inputs only.
A value closer to 0 creates a natural
image and a value closer to 10
enhances brightness.
Sharpness
Tint
White Peaking
Degamma
Color
Audio menu
Volume
Increases and decreases the
projector’s volume from -20 to 20.
Mute
Mutes the projector’s audio output.
Disable Volume
Control
Closed Captioning
Closed Captioning
Language
composite video inputs only.
Each color has a default value of 100.
Adjustments to the color settings
register to the User mode.
The default is 0.
If you mute the projector’s audio output
and then increase or decrease the
volume, the volume is restored
automatically. You can prevent this
from happening by disabling the
volume control.
Disables the projector’s volume control
and the ECP’s volume control knob.
Turns closed captioning on or off.
Sets the closed captioning language to Typically, CC1 displays American
CC1 or CC2.
English subtitles, while CC2 displays
other regional languages, such as
French or Spanish, depending on
television channel or media setup.
Default menu
3D On/Off
Turns the 3D feature on or off.
3D Format
Displays the current 3D format
(Interleaved or Under-over).
The default is off.
Interleaved breaks down the image
frame for each eye, alternately
displaying a line of visual information
from each frame.
Under-over concurrently displays
horizontally stretched image frames for
each eye, one above the other.
17
CHAPT ER 3
Using your interactive whiteboard system
Setting
Use
Notes
3D Invert
Left-Right
Selects the 3D Invert setting (L-R or R- L-R displays visual data for the left eye
L).
first.
R-L displays visual data for the right
eye first.
Auto Signal Detect Enables or disables signal searching of Select On to have the projector
input connectors.
continuously switch inputs until it finds
an active video source.
Lamp Reminder
Turns the lamp replacement reminder
on or off.
Lamp Mode
Adjusts lamp brightness to Standard
or Economy.
Auto Power Off
(minutes)
Sets the length of the auto power-off
countdown timer between 1 and 240
minutes.
Zoom
Adjusts the zoom to the center of the
image in or out from 0 to 30.
Projector ID
18
Displays the projector’s unique ID
number (from 0 to 99) within your
organization’s network.
Select Off to maintain signal detection
in one input.
This reminder appears 100 hours
before the recommended lamp
replacement.
Standard displays a high-quality,
bright image.
Economy increases the lamp life by
decreasing the brightness of the image.
The default is 120 minutes.
The timer begins to count down when
the projector no longer receives a video
signal. The timer finishes when the
projector enters Standby mode.
Select 0 to turn off the timer.
The default is 0.
This setting affects image adjustments
done mechanically to the boom.
CHAPT ER 3
Using your interactive whiteboard system
Setting
Use
Notes
Aspect Ratio
Adjusts the image output to Fill
Screen, Match Input or 16:9.
Fill Screen produces an image that
fills the entire screen with stretching
and scaling.
Match Input matches the projector’s
aspect ratio to the input’s aspect ratio.
As a result, black bands might appear
along the top and bottom edges of the
screen horizontally (letterbox format) or
along the left and right edges of the
screen vertically (pillarbox format).
16:9 changes the output to 16:9 by
letterboxing the image, which is
recommended for use with HDTV and
DVD/Blu-ray discs enhanced for widescreen television.
Startup Screen
Selects the type of startup screen
(SMART, Capture User Startup
Screen or Preview Startup Screen).
See Video format compatibility on page
29 for appearance descriptions in each
mode.
This screen displays when the
projector lamp is starting and an image
isn’t displayed.
SMART displays the default SMART
logo on a blue background.
Capture User Startup Screen closes
the on-screen display menu and
captures the entire projected
interactive whiteboard image. The
captured image is displayed the next
time that the on-screen display opens.
(The capture can take up to one
minute, depending on the complexity of
the background graphic.)
Set to Default?
Resets projector settings to their
default values.
Preview Startup Screen enables you
to preview the default or captured
startup screen.
If you select Yes, all projector settings
reset to their defaults, reversing any
menu changes you made. This action
is irreversible.
Don’t adjust this setting unless you
want to reset all of the applied settings,
or unless you’re advised to by a
certified SMART Support specialist
(smarttech.com/contactsupport).
19
CHAPT ER 3
Using your interactive whiteboard system
Setting
Use
Notes
USB1 Source
Enables touch for the selected video
source (VGA1, VGA2, HDMI or
Disable) by associating the video
source with the room computer USB
receptacle (USB1) on the ECP.
The default is VGA1.
USB2 Source
Enables touch for the selected video
source (VGA1, VGA2, HDMI or
Disable) by associating the video
source with the laptop USB receptacle
(USB2) on the ECP.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
room computer USB receptacle on the
ECP.
Selecting Disable disables the room
computer USB receptacle on the ECP.
The default is VGA2.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
laptop USB receptacle on the ECP.
Selecting Disable disables the laptop
USB receptacle on the ECP.
Network menu
Network and VGA Activates the VGA out and network
Out
features.
Status
Displays the current network status
(Connected, Disconnected or Off).
DHCP
Displays the status of the network’s
Dynamic Host Control Protocol
(DHCP) as On or Off.
Password
Reminder
IP Address
Subnet Mask
Gateway
DNS
MAC Address
20
On automatically assigns the DHCP
server’s IP address to the projector.
Off enables an administrator to assign
an IP address manually.
E-mails the network password to the e- See Web page management on page
mail recipient.
60 to set up a destination e-mail
address.
Displays the projector’s IP address in
values between 0.0.0.0 and
255.255.255.255.
Displays the projector’s subnet work
mask number in values between
0.0.0.0 and 255.255.255.255.
Displays the projector’s default
network gateway in values between
0.0.0.0 and 255.255.255.255.
Displays the projector’s primary
domain name number in values
between 0.0.0.0 and 255.255.255.255.
Displays the projector’s MAC address
in xx-xx-xx-xx-xx-xx format.
CHAPT ER 3
Using your interactive whiteboard system
Setting
Use
Group Name
Displays the projector’s workgroup
name as set by an administrator
(maximum 12 characters).
Displays the projector’s name as set
by an administrator (maximum 12
characters).
Displays the projector’s location as set
by an administrator (maximum 16
characters).
Displays the contact name or number
for projector support as set by an
administrator (maximum 16
characters).
Projector Name
Location
Contact
Language menu
Language
Selects language preference.
Notes
Projector menu support is available in
English (default), Brazilian Portuguese,
Czech, Danish, Dutch, Finnish,
French, German, Greek, Iberian
Portuguese, Italian, Korean, Japanese,
Norwegian, Polish, Russian, Simplified
Chinese, Spanish, Swedish and
Traditional Chinese.
Information menu
Lamp Hours
Displays the current number of lamp
Always reset Lamp Hours after you
usage hours from 0 to 4000 hours from replace a lamp because lamp service
when it was last reset.
reminders are based on the current
hours of use. See Resetting the lamp
timer on page 41 for details on the lamp
hour reset procedure.
Input
Displays the current input source
(VGA1, VGA2, Composite, S-Video,
HDMI or None).
Resolution
Displays the projector’s current display
resolution.
Firmware Version Displays the projector’s firmware
version in x.x.x.x format.
MPU Version
Displays the projector
microprocessor’s firmware version in
x.x.x.x format.
Network Version Displays the projector’s network card
firmware version in x.x.x.x format.
Model Number
Displays the projector’s model number.
Serial Number
Displays the projector’s serial number.
21
CHAPT ER 3
Using your interactive whiteboard system
Focusing the image
To focus the projected image, use the focus lever located on the projector lens.
g To focus and adjust the image
Move the focus lever up or down until the image is in focus.
22
CHAPT ER 3
Using your interactive whiteboard system
Adjusting the image
Refer to these notes when adjusting the projected image as described in the included SMART Board
X880i5 and X885i5 Interactive Whiteboard System Installation Guide (smarttech.com/kb/154546).
l
Project a computer image set to the proper resolution while adjusting the image. If you don’t
have a computer, use the projector’s default background so that you can see the full projected
image clearly. If possible, use a pure white screen to allow for easier alignment.
l
Use the mechanical adjustments described in the installation document to make image
adjustments instead of the projector’s on-screen menu options.
l
As you tilt the projector up or lower its mounting boom to raise the image, the entire projected
image increases or decreases in size, especially at the bottom of the projected image.
l
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are
horizontal before you position the left and right edges of the image relative to your interactive
whiteboard.
l
When you move the projector forward or backward on the boom to make the image larger or
smaller, you might need to tilt or turn the projector slightly to keep the image square. Loosen the
lever slightly to aid in this adjustment.
l
To fine-tune the image, you may need to repeat all steps described in the installation document
in smaller increments.
SMART UF75 or UF75w projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral device
outputs, such as a secondary projector or a flat-panel display and powered speakers.
N
N OTE
You might need to purchase third-party adapters to connect certain peripheral devices.
23
CHAPT ER 3
Using your interactive whiteboard system
No. Connector
Connect to:
1
Power
Power supply
2
4-pin power mini-DIN 5V/2A output
ECP harness cable
3
7-pin mini-DIN
ECP harness cable
4
RS-232F (DB9)
ECP harness cable
5
DB15F RGB video input (VGA 1)
Primary computer (not included)
6
DB15F RGB video input (VGA 2)
Secondary computer (not included)
7
3.5 mm stereo audio input (×2)
Stereo Y cable
8
DB15F RGB video output (VGA Out)
Secondary display (not included)
9
3.5 mm stereo audio output
Speakers (not included)
10
RCA composite video input
(and left and right RCA audio input)
Video source (not included) through RCA
connector pod
11
4-pin mini-DIN S-video input
(and left and right RCA audio input)
Video source (not included)
12
HDMI input
High definition video source (not included)
13
RJ45
Network (for web page management and
SNMP access)
14
USB B
Computer (for service access)
24
CHAPT ER 3
Using your interactive whiteboard system
N
N OTES
l
To connect your SMART Board X800 series interactive whiteboard, see the SMART Board
X880i5 and X885i5 Interactive Whiteboard System Installation Guide
(smarttech.com/kb/154546).
l
To connect accessories to your SMART Board interactive whiteboard, refer to the
documents included with the accessories and consult the SMART Support website
(smarttech.com/support) for additional information.
Using your interactive whiteboard
Refer to the SMART Board X800 Series Interactive Whiteboard User’s Guide
(smarttech.com/kb/144817) for more information on using your interactive whiteboard.
When you connect your SMART Board interactive whiteboard system to a computer with SMART
software, you can access the full capabilities of your interactive whiteboard.
For more information on this software, press the Help button on your interactive whiteboard pen tray.
For more resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and then
select your country and language. In the Support section of this website, you’ll find up-to-date,
product-specific information, including setup instructions and specifications. The SMART Learning
Space (learningspace.smarttech.com) also has free learning resources, hands-on lessons and
information on how to get more training.
Using the Extended Control Panel (ECP)
The ECP gives you control of the basic operations of your interactive whiteboard system. Press the
Power button on the ECP or remote control to put the projector system into Standby mode or turn it
on. Press the Input button on the ECP or remote control to switch sources on the projector.
I
I MPOR TA N T
l
There are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
l
Do not disconnect cables from the ECP to connect peripherals because you could
disconnect controls for your interactive whiteboard or host computer.
25
CHAPT ER 3
Using your interactive whiteboard system
N
N OTE
Low Power mode reduces your interactive whiteboard system’s power consumption when it is in
Standby mode.
To set the projector system to enter Low Power mode automatically whenever it enters Standby
mode, hold down the Power
seconds, the Power
enabled.
and Input buttons at the same time for five seconds. After five
button blinks amber for two seconds to indicate that Low Power mode is
The following diagram and table describe the components of the ECP.
Number
Left side
1
Front
2
3
4
Back
5
6
7
N
Function
USB A receptacle (for USB drives)
Power button and status indicator light
Volume control
Input selection
Two mini USB B receptacles (connect to room computer and laptop)
11-pin connector (connects to ECP harness cable)
4-pin connector (for room control)
N OTE
The 4-pin connector cable is an optional accessory that you can order from your authorized SMART
reseller (smarttech.com/wheretobuy).
26
CHAPT ER 3
Using your interactive whiteboard system
T
TIP
If your computer has an HDMI output, you can connect a USB cable from your computer to either of
the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector
on the projector. Associate the HDMI source with the appropriate USB receptacle (see page 20).
Press the Input button on the ECP to switch to the HDMI input.
Using the RCA connector pod
The RCA connector pod enables you to connect DVD/Blu-ray players and other devices to your
interactive whiteboard system using the three RCA jacks (see Connecting peripheral sources and
outputs on page 33).
The following diagram and table describe the components of the RCA connector pod.
Number
Function
1
RCA composite video input jack (for peripheral devices such as a DVD/Blu-ray
player)
RCA audio jack (right input)
RCA audio jack (left input)
2
3
27
Chapter 4
Integrating other devices
Video format compatibility
Native video format
Video format compatibility
SMART UF75 projector
SMART UF75w projector
HD and SD signal format compatibility
SMART UF75 projector
SMART UF75w projector
Video system signal compatibility
SMART UF75 projector
SMART UF75w projector
Connecting peripheral sources and outputs
29
29
30
30
31
31
32
32
32
33
33
33
This chapter provides information on integrating your SMART Board X800i5 interactive whiteboard
system with peripheral devices.
Video format compatibility
SMART UF75 or UF75w projectors have a native video format and various video format compatibility
modes. You can change image appearances for certain formats and compatibilities.
Native video format
The following table lists the native VESA RGB video formats for the projector.
Projector
Resolution
Mode
Aspect
ratio
Refresh rate Horizontal
(Hz)
frequency
(kHz)
Pixel clock
(MHz)
SMART UF75
SMART UF75w
1024 × 768
1280 × 800
XGA
WXGA
4:3
16:10
60
60
63.5
83.5
29
48
48
CHAPT ER 4
Integrating other devices
Video format compatibility
The following tables list the projectors’ compatible VESA RGB video formats by resolution, which
you can adjust by using the aspect ratio commands described in Default menu on page 17.
SMART UF75 projector
Resolution
Mode
Aspect ratio
Refresh rate (Hz) “Match Input”
appearance
720 × 400
640 × 480
640 × 480
640 × 480
640 × 480
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1152 × 864
1280 × 768
1280 × 800
1280 × 800
1280 × 960
1280 × 960
1280 × 1024
1280 × 1024
1280 × 1024
1400 × 1050
1600 × 1200
720×400_85
VGA 60
VGA 72
VGA 75
VGA 85
SVGA 56
SVGA 60
SVGA 72
SVGA 75
SVGA 85
MAC 16"
XGA 60
XGA 70
XGA 75
XGA 85
MAC 19"
SXGA1 75
SXGA1 75
WXGA
WXGA
Quad VGA 60
Quad VGA 85
SXGA3 60
SXGA3 75
SXGA3 85
SXGA+
UXGA
1.8:1
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
1.67:1
16:10
16:10
4:3
4:3
5:4
5:4
5:4
4:3
4:3
85.039
59.94
72.809
75
85.008
56.25
60.317
72.188
75
85.061
74.55
60.004
70.069
75.029
84.997
74.7
75
60
60
58.2
60
85.002
60.02
75.025
85.024
59.978
60
30
Letterbox
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Letterbox
Letterbox
Letterbox
Full screen
Full screen
Letterbox
Letterbox
Letterbox
Full screen
Full screen
CHAPT ER 4
Integrating other devices
SMART UF75w projector
Resolution
Mode
Aspect ratio
Refresh rate (Hz) “Match Input”
appearance
720 × 400
640 × 480
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1152 × 864
1280 × 768
1280 × 960
1280 × 960
1280 × 960
1280 × 1024
1400 × 1050
1600 × 1200
1600 × 1200
720×400_85
VGA 60
VGA 72
VGA 75
VGA 85
SVGA 56
SVGA 60
SVGA 72
SVGA 75
SVGA 85
MAC 16"
XGA 60
XGA 70
XGA 75
XGA 85
MAC 19"
SXGA 75
WXGA 60
Quad VGA 60
Quad VGA 85
SXGA3 60
SXGA3 75
SXGA3 85
SXGA+
UXGA_60
9:5
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
1.67:1
4:3
4:3
5:4
5:4
5:4
4:3
4:3
85.039
59.94
72.809
75
85.008
56.25
60.317
72.188
75
85.061
74.55
60.004
70.069
75.029
84.997
74.7
75
60
60
85.002
60.02
75.025
85.024
59.978
60
Letterbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Letterbox
Letterbox
Letterbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
HD and SD signal format compatibility
The following tables list the projectors’ high definition and standard definition format signal
compatibility, which you can adjust by using the aspect ratio commands described in Default menu
on page 17.
31
CHAPT ER 4
Integrating other devices
SMART UF75 projector
Signal format
Aspect ratio
Horizontal
frequency (kHz)
Vertical
frequency (Hz)
“Match Input”
appearance
480i (DVD player)
(640 × 480)
567i (DVD player)
(720 × 576)
720p
720p
1080i
1080i
4:3
15.73
59.94
Full screen
5:4
15.63
50
Letterbox
16:9
16:9
16:9
16:9
44.96
35
33.7
28.1
59.94
50
59.94
50
Letterbox
Letterbox
Letterbox
Letterbox
SMART UF75w projector
Signal format
Aspect ratio
Horizontal
frequency (kHz)
Vertical
frequency (Hz)
“Match Input”
appearance
480i (525i)
480p (525p)
576i (625i)
576p (625p)
720p (750p)
720p (750p)
1080i (1125i)
1080i (1125i)
1080p (1125p)
1080p (1125p)
4:3
4:3
5:4
5:4
16:9
16:9
16:9
16:9
16:9
16:9
15.73
31.47
15.63
31.25
45
37.5
33.75
28.13
67.5
56.25
59.94
59.94
50
50
59.94
50
59.94
50
59.94
50
Full screen
Full screen
Pillarbox
Pillarbox
Letterbox
Letterbox
Letterbox
Letterbox
Letterbox
Letterbox
Video system signal compatibility
The following tables list the projectors’ video system signal compatibility, particularly for signals
delivered over S-Video and Composite video connectors, which you can adjust by using the aspect
ratio commands described in Default menu on page 17.
N
N OTE
The 16:9 command delivers all video modes with black bands along the top and bottom edges of
the screen. The Match Input command might deliver video modes with blank bands along the top
and bottom edges of the screen, depending on the input resolution.
32
CHAPT ER 4
Integrating other devices
SMART UF75 projector
Video mode
Aspect ratio
Horizontal
frequency (kHz)
Vertical
frequency (Hz)
Color signal
(MHz)
NTSC
PAL
SECAM
4:3
4:3
4:3
15.73
15.62
15.62
29.96
25
25
3.58
4.43
4.25 (fob)
4.06 (for)
SMART UF75w projector
Video mode
Aspect ratio
Horizontal
frequency (kHz)
Vertical
frequency (Hz)
Color signal
(MHz)
NTSC
PAL
SECAM
PAL-M
PAL-N
PAL-60
NTSC 4.43
4:3
4:3
4:3
4:3
4:3
4:3
4:3
15.73
15.63
15.63
15.73
15.63
15.73
15.73
59.94
50
50
59.94
50
59.94
59.94
3.58
4.43
4.25 and 4.41
3.58
3.58
4.43
4.43
Connecting peripheral sources and outputs
Follow these instructions if you have a peripheral device to temporarily connect to your interactive
whiteboard system.
N
N OTES
l
Measure the distance between the projector and the peripheral device you want to connect.
Make sure each cable is long enough, has plenty of slack and can be placed safely in your
room without presenting a trip hazard.
l
Do not disconnect cables from the ECP to connect peripherals because you could
disconnect controls for your interactive whiteboard or host computer.
l
Don’t connect SMART Board Audio (SBA-L) USB speakers to the RCA connector pod.
Connect these speakers to the projector connection panel using a dual-channel (left and
right) RCA plug-to-3.5 mm audio connector cable (included with the speakers).
l
The composite video connector and associated dual channel audio inputs on the RCA
connector pod are for input only. These RCA jacks don’t provide an output signal.
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CHAPT ER 4
Integrating other devices
g To connect a DVD/Blu-ray player or similar device
1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent
buzzing or sparking.
2. Connect your peripheral device’s input cables to the receptacles on the RCA connector pod.
3. Press the Input button on the ECP or remote control to switch input sources to the peripheral
device.
4. Restore the volume on the ECP’s volume dial.
34
Chapter 5
Maintaining your interactive
whiteboard system
Maintaining your interactive whiteboard
Cleaning the projector
Focusing and adjusting the projector image
Replacing the projector lamp
Removing and replacing the projector lamp module
Resetting the lamp timer
35
35
36
37
37
41
This chapter includes methods for properly cleaning and preventing damage to your SMART Board
X800i5 interactive whiteboard system.
Maintaining your interactive whiteboard
For information on maintaining your interactive whiteboard, see the SMART Board X800 Series
Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
Cleaning the projector
W
WARNING
Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,
and consider removing the projector from its wall-mounting bracket to clean it.
C
C A U TI ON
l
Never touch the mirror with your hands or a brush, and do not scrub the surface of the mirror
with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean the mirror
with a light touch, and do not put any cleaning solvents on the cloth or the mirror.
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CHAPT ER 5
Maintaining your interactive whiteboard system
l
Before you clean the projector, press the Power button twice on the ECP or remote
control to put the system in Standby mode, and then allow the lamp to cool for at least 30
minutes.
l
Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray
cleaners or solvents near any part of the projector because they can damage or stain the unit.
Spraying the system could spread a chemical mist on some of the projector’s components
and lamp, resulting in damage and poor image quality.
l
Do not allow liquids or commercial solvents of any kind to flow into the projector base or
head.
I
I MPOR TA N T
l
When cleaning the interactive whiteboard system:
o
Wipe the exterior of the projector with a lint-free cloth.
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
l
Do not use abrasive cleaners, waxes or solvents.
When cleaning the projector’s mirror:
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the mirror with your bare hands or a brush.
l
If wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the mirror like you would a feather duster.
When cleaning the projector’s lens:
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the lens with your bare hands or a brush.
l
If wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the lens from the center to the edge, using the
cleaning cloth like you would a feather duster.
Focusing and adjusting the projector image
For information on focusing and adjusting the projector image, see Focusing the image on page 22
and Adjusting the image on page 23.
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CHAPT ER 5
Maintaining your interactive whiteboard system
Replacing the projector lamp
This section provides detailed instructions for replacing the projector lamp.
Removing and replacing the projector lamp module
Eventually the lamp module will dim, and a message will appear reminding you to replace the lamp.
Make sure you have a replacement projector lamp before proceeding with the following instructions.
W
WARNING
l
Replace the lamp when the projector displays its lamp life warning message. If you continue
to use the projector after this message appears, the lamp can shatter or burst, scattering
glass throughout the projector.
l
If the lamp shatters or bursts, leave and then ventilate the area.
Next do the following:
o
Do not touch the glass fragments because they can cause injury.
o
Wash your hands thoroughly if you have come into contact with lamp debris.
o
Thoroughly clean the area around the projector, and discard any edible items placed in
that area because they could be contaminated.
o
Call your authorized SMART reseller (smarttech.com/wheretobuy) for instructions. Do
not attempt to replace the lamp.
l
Replacing the lamp in a wall-mounted projector can result in a fall or injury. Use caution when
climbing a ladder, and consider removing the projector from the wall-mounting bracket to
replace the lamp.
l
Uncovering the lamp while the projector is mounted on the wall-mounting bracket can lead to
product damage or personal injury from falling pieces of glass if the lamp is broken.
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CHAPT ER 5
Maintaining your interactive whiteboard system
l
When replacing the projector lamp:
o
Put the projector into Standby mode and wait 30 minutes for the lamp to cool
completely.
o
Do not remove any screws other than those specified in the lamp replacement
instructions.
o
Wear protective eyewear while changing the lamp. Failure to do so can cause injuries
including loss of eyesight if the lamp shatters or bursts.
o
Use only replacement lamps approved by SMART Technologies. Contact your
authorized SMART reseller (smarttech.com/wheretobuy) for replacement parts.
o
Never replace the lamp assembly with a previously used lamp assembly.
o
Always handle the fragile lamp assembly with care to prevent premature lamp failure or
exposure to mercury. Use gloves when touching the lamp. Do not touch the lamp with
your fingers.
o
Recycle or dispose of the lamp as hazardous waste in accordance with local
regulations.
You need a Phillips® No. 2 screwdriver and a flat screwdriver to complete these procedures.
g To remove the old lamp
1. Press the Power
Standby mode.
button twice on the remote control or the ECP to put the projector into
2. Wait at least 30 minutes for the projector to cool down.
3. Disconnect the power cable from the projector.
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CHAPT ER 5
Maintaining your interactive whiteboard system
4. Remove the lamp cover from the projector, and then put it in a safe place.
T
TIP
If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the
bottom of the lamp cover to gently pry the cover open.
5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp
module.
N
N OTE
Don’t try to remove these screws. Captive screws can’t be removed, but they must be loose.
6. Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the
projector.
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CHAPT ER 5
Maintaining your interactive whiteboard system
g To put the new lamp module into the projector
1. Remove the new lamp module from its packaging.
2. Carefully place the lamp module into the projector using the handle on the top of the module.
Hold the lamp module vertically and guide it into its slot. Gently press the power end of the
lamp module against the projector to ensure the power plug makes contact with the projector’s
power receptacle.
N
N OTE
You should be able to place the lamp module into the projector easily without applying much
force.
3. Use the Phillips screwdriver to tighten the captive screws.
4. Carefully replace the lamp cover.
5. Connect the power cable to the wall outlet.
6. Press the Power button once on the remote control or ECP to confirm that the projector is
operating and that the lamp module is correctly installed.
7. Put the old lamp in a secure container, and handle it gently until you recycle it.
g To finish the projector lamp installation
1. Turn on the projector.
2. Adjust the projector image if necessary (see Adjusting the image on page 23).
3. Access the service menu to reset the lamp hour counter (see Resetting the lamp timer on next
page).
4. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail
alerts on page 66 and Control panel on page 61).
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CHAPT ER 5
Maintaining your interactive whiteboard system
Resetting the lamp timer
After you replace the lamp, you need to access the projector service menu and reset the lamp hour
counter. To prevent accidental errors, only a system administrator should perform this procedure.
N
N OTE
Always reset the Lamp Hours after you replace the lamp because lamp service reminders are
based on the current hours of use.
g To reset the lamp timer
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
C
C A U TI ON
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and invalidates your
warranty.
2. Scroll down to the Lamp Hour Reset field, and then press OK.
Both Lamp Hour values (Standard and Economy) are reset to zero.
C
C A U TI ON
Do not use the Lamp Hour Reset feature unless you have just replaced the lamp. Resetting
the lamp hour counter on an old lamp can damage your projector due to lamp failure.
N
N OTE
You’re unable to reset the Display Hour value because it’s the running total of hours the
projector has been in use.
3. Press the Menu button on the remote control.
The SMART UF75 Settings menu appears.
4. Select
41
to confirm that Lamp Hours is reset to zero.
Chapter 6
Troubleshooting your interactive
whiteboard system
Correcting image alignment issues
Diagnosing issues using the interactive whiteboard system indicators and controls
Interactive whiteboard indicators and controls
Projector lights and status
ECP lights and status
Projector error states
Your projector doesn’t respond to commands
The “Projector Overheated” message appears
The “Fan Failure” message appears
The “Color Wheel Failure” message appears
The “Lamp Failure” message appears
The projector Power light isn’t lit
Resolving network communication issues
Resolving audio issues
Resolving video issues
Resolving image issues
Loss of signal
No projected image
Partial, scrolling or incorrectly displayed image
Unstable or flickering image
Your image has a vertical flickering bar
Unaligned projected image
Resolving connection issues
Accessing the service menu
Retrieving your password
Resetting the projector
Locating serial numbers
Transporting your interactive whiteboard system
This chapter provides basic troubleshooting information for your interactive whiteboard system.
43
44
44
44
45
46
46
46
47
47
47
48
48
49
50
50
51
51
51
52
52
53
54
54
55
56
56
56
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
For issues not covered in this chapter, contact your authorized SMART reseller
(smarttech.com/wheretobuy) or consult the SMART Support website (smarttech.com/support).
Correcting image alignment issues
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that
has obstructions, or if you swivel the projector too far from the vertical center of your interactive
whiteboard.
Use the instructions in the included SMART Board X880i5 and X885i5 Interactive Whiteboard
System Installation Guide (smarttech.com/kb/154548) to eliminate most image alignment issues.
Diagnosing issues using the interactive
whiteboard system indicators and controls
This section documents the indicators and controls of the interactive whiteboard system
components.
Interactive whiteboard indicators and controls
Your SMART Board X800 series interactive whiteboard includes the following indicators and controls:
l
A Ready light
l
Pen tray buttons, indicator lights and sensors
l
The controller module’s reset button
For more information about these indicators and controls and to resolve common issues, see the
SMART Board X800 Series Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
Projector lights and status
Two indicator lights (Power and Service) are located on the bottom of the SMART UF75 or UF75w
projector. Specific light sequences convey information about the state of the projector, including
errors.
I
I MPOR TA N T
After you resolve the projector’s issue, disconnect and then connect the projector power cable to
clear the indicator light sequence, and then reset the projector’s status (see Resetting the projector
on page 56).
Power light
Service light
Message
Solid amber
Off
Flashing green
Off
Solid green
Off
Flashing amber
Off
Off
Flashing red
The projector is off but still receiving power (Standby
mode). Press the Power button on the ECP to turn it on.
The projector is in the powering (startup) power state. Wait
for the projector to finish turning on.
The projector is in the operating (on) power state. Press the
Power button on the ECP twice to turn it off.
The projector is in the cooling power state. Wait for it to
finish cooling.
The projector is overheating. It could shut down
automatically.
Off
Off
Solid red
Solid red
See The “Projector Overheated” message appears on page
47 to troubleshoot the projector.
The projector has a fan issue. It could shut down
automatically.
See The “Fan Failure” message appears on page 47 to
troubleshoot the projector.
The projector has a color wheel issue.
See The “Color Wheel Failure” message appears on page
47 to troubleshoot the projector.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
Power light
Service light
Message
Solid amber
Flashing red
The projector has a lamp issue.
Off
See The “Lamp Failure” message appears on page 48 to
troubleshoot the projector.
The projector isn’t receiving power.
Off
See The projector Power light isn’t lit on page 48 to
troubleshoot the projector.
ECP lights and status
The ECP’s Power
button also functions as a status indicator light.
ECP status light
Status
Off
The projector isn’t receiving power. Confirm that the projector is on, and that the
power cable is connected. Confirm that your power supply is on and active. At
the projector, check your power cable and the ECP’s 4-pin powered mini-DIN
connection. At the ECP, check the 11-pin connector. If nothing changes after
you check your connectors and power supply, contact your authorized SMART
reseller (smarttech.com/wheretobuy).
The projector is receiving power but is in Standby mode.
The projector is receiving power and is turning on.
The projector is on, and the ECP is receiving power and communicating with the
projector.
Your interactive whiteboard system is about to turn off.
Solid amber
Flashing green
Solid green
Flashing amber
Projector error states
System administrators can solve or troubleshoot the following projector error states on their own prior
to contacting SMART Support. Performing an initial troubleshooting on your projector will reduce the
time of a support call.
Your projector doesn’t respond to commands
If your projector doesn’t respond to commands or if it starts to display code after you enter a
command, perform the following procedure.
g To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 15 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
The “Projector Overheated” message appears
If the “Projector Overheated” message appears and the projector enters Standby mode during use,
one of the following issues is occurring:
l
The projector is overheating internally because of blocked air vents or an internal temperature
over 131°F (55°C).
l
The temperature outside the projector is too high.
g To resolve the “Projector Overheated” error
1. Put the projector into Standby mode, and then wait 15 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. If the previous steps don’t resolve the issue, disconnect the power cable, and then contact your
authorized SMART reseller (smarttech.com/wheretobuy).
The “Fan Failure” message appears
If the “Fan Failure” message appears and the projector enters Standby mode during use, one or both
of the following issues is occurring:
l
The projector is overheating internally.
l
One of the fans has failed.
g To resolve the “Fan Failure” error
1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error above.
2. If the lamp doesn’t illuminate, put the projector into Standby mode and wait 15 minutes for it to
cool down.
3. Disconnect the power cable, and then contact your authorized SMART reseller
(smarttech.com/wheretobuy).
The “Color Wheel Failure” message appears
If the “Color Wheel Failure” message appears and the projector enters Standby mode during use, the
projector has a color wheel issue.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
g To resolve the “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 15 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
4. If the previous steps don’t resolve the issue, disconnect the power cable, and then contact your
authorized SMART reseller (smarttech.com/wheretobuy).
The “Lamp Failure” message appears
If the “Lamp Failure” message appears and the lamp turns off during use or doesn’t turn on, one of the
following issues is occurring:
l
The lamp is overheating, likely due to blocked air vents.
l
The lamp has reached the end of its life.
l
The projector has an internal problem.
g To resolve the “Lamp Failure” error
1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error on previous page.
2. If the lamp doesn’t illuminate, put the projector into Standby mode and wait 15 minutes for it to
cool down.
3. Disconnect the power cable.
4. Replace your lamp as described in Removing and replacing the projector lamp module on page
37.
5. If the projector still doesn’t turn on or if it continues to display the lamp error message,
disconnect the power cable, and then contact your authorized SMART reseller
(smarttech.com/wheretobuy).
The projector Power light isn’t lit
If the projector Power light isn’t lit, one of the following issues is occurring:
48
l
There was a power outage or a power surge.
l
A circuit breaker or a safety switch was tripped.
l
The projector isn’t connected to the power source.
l
The projector has an internal problem.
CHAPT ER 6
Troubleshooting your interactive whiteboard system
g To resolve the unlit projector Power light issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Make sure the Hide Display feature on the remote is disabled. See Using the remote control
buttons on page 15.
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your
authorized SMART reseller (smarttech.com/wheretobuy).
Resolving network communication issues
If you don’t have network access, perform the following procedure to troubleshoot your system.
g To resolve network communication issues
1. Ensure that your network’s RJ45 cable is properly connected to the modular cable connection
on the projector’s connection panel.
2. Ensure that the LAN warning light on the projector is green. To activate the LAN, use the
“vgaoutnetenable=on” RS-232 command (see Projector programming commands on page 69)
or the “Network and VGA out” projector menu option (see Network menu on page 20). The
network function on the projector doesn’t work until you send one of these commands.
3. Press the Menu button, and then select the Network Settings menu to check the IP address.
See Network menu on page 20 for a description of the IP address field. Enter this IP address
into your browser or SNMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unable to resolve the issue, contact your authorized SMART reseller
(smarttech.com/wheretobuy).
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
Resolving audio issues
The projector doesn’t have integrated speakers, but you can connect an audio system to the audio
output connector in the projector’s connection panel. If no sound is coming from your audio system,
perform the following procedure.
g To resolve audio issues
1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio output
plug on the projector’s connection panel.
2. Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off.
3. Check the ECP’s volume knob or use the projector’s remote control to ensure that volume isn’t
at the lowest setting.
4. Ensure that your speaker or audio system is on and that volume is enabled.
5. Check that your source input, such as your computer or video device, isn’t malfunctioning, that
its audio output is on and that its volume isn’t set to the lowest position.
6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller
(smarttech.com/wheretobuy).
Resolving video issues
If your projector has a frozen image, perform the following procedure.
g To resolve a frozen image
1. Ensure that the Hide Display feature is off. Press the Hide button on the projector’s remote
control to hide or show the display.
2. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
3. Put the projector into Standby mode, and then wait 15 minutes for it to cool down.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller
(smarttech.com/wheretobuy).
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
Resolving image issues
Computers, peripherals, source inputs and their connection cables might not be correctly set up to
transmit their signals to your SMART Board interactive whiteboard system. Refer to Video format
compatibility on page 29 and the following section to help resolve these issues.
Loss of signal
If a visual source signal is lost or if the signal is
being switched to a different device or input, the
projector doesn’t show a source signal and instead
displays the SMART logo on a blue screen.
g To resolve signal loss issues
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a
longer synchronization period.
2. If the image doesn’t synchronize, check your cable connections to the projector and the ECP.
3. Ensure that the image signal is compatible with the projector (see Video format compatibility on
page 29).
4. If your projector still doesn’t show a source signal, contact your authorized SMART reseller
(smarttech.com/wheretobuy).
No projected image
If the projector displays no image at all, and the ECP, interactive whiteboard and projector power
lights aren’t on, perform the following procedure.
g To resolve projected image issues
1. Ensure that the power cable is connected to the power outlet.
2. Ensure that your cables are correctly and securely connected as described in the included
SMART Board X880i5 and X885i5 Interactive Whiteboard System Installation Guide
(smarttech.com/kb/154546).
3. Check the power cable and VGA connector pins to make sure they aren’t bent or broken.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
4. Ensure that the projector lamp is installed securely.
5. Confirm that your projector is turned on and that the projector status lights are illuminated. If the
status lights display unusual behavior, see Projector lights and status on page 45 to
troubleshoot your system.
Partial, scrolling or incorrectly displayed image
N
N OTES
l
The following procedure applies to Windows® 95, Windows 98, Windows 2000 and
Windows XP operating systems on desktop computers only.
l
This procedure may vary depending on your version of Windows operating system and your
system preferences.
g To resolve a partial, scrolling or incorrectly displayed image
1. Select Start > Control Panel.
2. Double-click Display.
The Display Properties window appears.
3. Click Settings.
4. Verify that your display resolution setting is lower than or equal to 1024 × 768 (SMART UF75
projector) or 1280 × 800 (SMART UF75w projector).
5. If the projector still does not display the entire image, perform the following procedure to change
the monitor display.
g To change the monitor display
1. Click Advanced Properties.
2. On the Monitor tab, click Change.
3. Click Show all devices, and then select Standard monitor types from the list.
4. In the Models list, select the resolution you need.
5. Verify that the resolution setting of the monitor display is lower than or equal to 1024 × 768
(SMART UF75 projector) or 1280 × 800 (SMART UF75w projector).
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different tracking settings on your
input source.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
I
I MPOR TA N T
Write down your setting values before adjusting any of the settings in the following procedure.
g To resolve your unstable or flickering image
1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 16.
2. Change the tracking settings on your computer. Refer to your computer’s manual for more
information.
3. Optionally, reset the projector as described in Resetting the projector on page 56 to adjust the
tracking to its original value.
I
I MPOR TA N T
This action resets all values to their defaults.
Your image has a vertical flickering bar
If the projector displays a vertical flickering bar, you could have different frequency settings on your
input source.
I
I MPOR TA N T
Write down your setting values before adjusting any of the settings in the following procedure.
g To resolve the vertical flickering bar issue
1. Adjust the Frequency setting in the on-screen display. See Image Adjustment menu on page
16.
2. Check the display mode of your computer’s graphics card. Make sure it matches one of the
projector’s compatible signal formats (see Video format compatibility on page 29). Refer to your
computer’s manual for more information.
3. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.
4. Optionally, reset the projector as described in Resetting the projector on page 56 to adjust your
frequency to its original value.
I
I MPOR TA N T
This action resets all values to their defaults.
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Troubleshooting your interactive whiteboard system
Unaligned projected image
The SMART UF75 or UF75w projector image can slip if the projector is moved often or installed in a
location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the
image from becoming misaligned:
l
Make sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
l
Make sure that there are no obstructions behind the projector’s wall mount bracket, and that the
bracket is firmly secured to the wall according to the installation instructions.
l
Adjust the projected image. See the included SMART Board X880i5 and X885i5 Interactive
Whiteboard System Installation Guide (smarttech.com/kb/154546) and Adjusting the image on
page 23.
Resolving connection issues
The following table explains how to resolve issues with connections between the interactive
whiteboard, projector and ECP.
Symptoms
Possible cause
Solution
The interactive whiteboard
doesn’t recognize touch.
The 7-pin mini-DIN connector
on the projector is loose or
disconnected.
Ensure the 7-pin mini-DIN
connector is properly connected
to the projector and the 11-pin
connector is properly connected
to the ECP.
The ECP isn’t receiving power.
The pen tray’s Ready light is
red.
The interactive whiteboard
doesn’t recognize touch.
OR
The 11-pin connector on the
ECP is loose or disconnected.
Ensure there is no damage to
the connectors or the cable.
The 4-pin mini-DIN connector
on the projector is loose or
The ECP’s status light is green. disconnected.
OR
The pen tray isn’t receiving
power.
Ensure the 4-pin mini-DIN
connector is properly connected
to the projector and the power
connector is properly connected
The power connector on the pen to the pen tray.
tray is loose or disconnected.
The interactive whiteboard
doesn’t recognize touch.
The mini-USB connector on the Ensure the mini-USB connector
ECP is loose or disconnected. is properly connected to the
ECP and the USB connector is
The ECP’s status light is green. OR
properly connected to the
The pen tray’s Ready light is
The USB connector on the
computer.
red.
computer is loose or
disconnected.
OR
SMART Product Drivers is not
installed or running.
54
Ensure SMART Product Drivers
is installed and running.
CHAPT ER 6
Troubleshooting your interactive whiteboard system
Accessing the service menu
C
C A U TI ON
l
To prevent tampering or unintentional changes, only system administrators should access
the service menu. Do not share the service menu access code with casual users of your
interactive whiteboard system.
l
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and invalidates your
warranty.
55
CHAPT ER 6
Troubleshooting your interactive whiteboard system
Retrieving your password
If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on your projector’s web page (see
Password settings on page 66).
g To retrieve your password from the service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to the Password Get field, and then press Enter on the remote control.
The password appears on the screen.
3. Record the password.
4. Scroll to the Exit field, and then press Enter on the remote control to exit the projector service
menu.
Resetting the projector
At some point during troubleshooting, you might need to reset all projector settings.
I
I MPOR TA N T
This action is irreversible.
g To reset all projector settings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to the Factory Reset field, and then press Enter on the remote control.
3. Scroll to the Exit field, and then press Enter on the remote control to exit the projector service
menu.
Locating serial numbers
Before contacting SMART Support (see Customer support on page 83), make note of your interactive
whiteboard, projector and ECP serial numbers.
For the location of the SMART Board X800 series interactive whiteboard serial number, see the
SMART Board X800 Series Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
The SMART UF75 or UF75w projector serial number is located on the top of the projector.
The ECP serial number is located on the bottom of the ECP.
T
TIP
You can also access the projector’s serial number through the on-screen menu. For more
information, see Information menu on page 21.
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CHAPT ER 6
Troubleshooting your interactive whiteboard system
Transporting your interactive whiteboard system
Save your original SMART Board X800i5 interactive whiteboard system packaging so that it’s
available if you need to transport your interactive whiteboard system. When required, repack it with
as much of the original packaging as possible. This packaging was designed to provide optimal shock
and vibration protection. If you no longer have your original packaging, purchase the same packaging
directly from your authorized SMART reseller (smarttech.com/wheretobuy).
If you prefer to use your own packaging materials, make sure you adequately protect your unit. Ship
your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it.
58
Appendix A
Remotely managing your
interactive whiteboard system
Web page management
Accessing web page management
Home
Control panel
Control panel II
3D settings
USB Control settings
Network settings
E-mail alerts
Password settings
Connecting your room control system to the ECP
Serial interface settings
Projector programming commands
Projector powerstate controls
Command inventory
Value-based command methods
Absolute values and adjustment values
Video source specification values
Powerstate controls
Source selection controls
General source controls
Additional VGA source controls
Additional composite video source controls
Audio output controls
Network controls
System controls
Simple Network Management Protocol (SNMP)
60
60
60
61
64
64
64
65
66
66
67
67
69
69
69
69
69
70
71
71
72
73
74
74
75
76
80
This appendix includes detailed instructions on how to set up your computer or room control system
to remotely manage your SMART Board X800i5 interactive whiteboard system settings through an
RS-232 serial interface.
59
APPENDIX
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Web page management
You can access advanced setup features via the projector’s web page. This web page enables you to
manage the projector from a remote location using any computer connected to your intranet.
N
N OTE
To access the web page, your browser must support JavaScript™. Most commonly used browsers
like Internet Explorer® and Firefox® support JavaScript.
Accessing web page management
Before you can access the web page, you must connect the network cable to your projector (see the
SMART UF75 or UF75w projector connection diagram on page 23). When you first connect your
projector to a network, an IP address appears on the on-screen display.
N
N OTE
You can also view the IP address by accessing the projector’s Network Settings menu page (see
Network settings on page 65).
g To use the management web page
1. Start your Internet browser.
2. Type the IP address in the address line field, and then press ENTER.
The SMART UF75 Projector Settings (or SMART UF75w Projector Settings) window appears.
3. Select the menu options in the left pane to access the settings on each page.
4. Select settings or type them with your computer’s keyboard, and then press the Submit or
other action button next to each setting you change.
Home
The Home menu page displays basic projector information and enables you to select the on-screen
display language.
Submenu setting
Description
Language
Projector Information
Displays language options
Displays current projector information
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Control panel
This menu enables you to manage the projector audio and video status, alerts and appearances using
an Internet browser.
Submenu setting
Description
Power
Turns the projector on or puts it into Standby mode.
Select the Power ON or Power OFF button.
Returns projector settings to default values or refreshes the current
settings. Select Submit or Refresh.
Restore All Projector
Defaults
I
I MPOR TA N T
The Submit option is irreversible and resets all values.
Volume
Mute
Volume Control
Closed Captioning
Language
Display Mode
Brightness
Contrast
Frequency
Tracking
Sharpness
White Peaking
61
Adjusts the projector’s volume from -20 to 20.
Turns the mute settings on or off. Select On to mute the projector’s
sound and Off to turn off mute.
Enables volume control on the ECP. Select On to enable volume
adjustment and select Off to disable volume adjustment if you prefer
to use your audio system or speaker (not included) controls.
Turns the closed captioning feature on or off.
Sets the closed captioning language to CC1 or CC2.
Typically, CC1 displays American English subtitles, while CC2
displays other regional languages, such as French or Spanish,
depending on television channel or media setup.
Adjusts the display output to SMART Presentation, Bright Room,
Dark Room, sRGB and User modes so you can project images from
various sources with consistent color performance:
l
SMART Presentation is recommended for color fidelity.
l
Bright Room and Dark Room are recommended for locations
with those conditions.
l
sRGB provides standardized accurate color.
l
User enables you to apply your own settings.
Adjusts projector brightness from 0 to 100.
Adjusts the difference between the lightest and darkest parts
of the image from 0 to 100.
Adjusts the display data frequency of the projected image from
-5 to 5 to match the frequency of your computer’s graphics card.
Synchronizes your projector’s display timing with your computer’s
graphics card from 0 to 63.
Adjusts the projected image’s sharpness from 0 to 31.
Adjusts the image color brightness from 0 to 10 while providing more
vibrant white shades. A value closer to 0 creates a natural image and
a value closer to 10 enhances brightness.
APPENDIX
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Remotely managing your interactive whiteboard system
Submenu setting
Description
Degamma
Color
Adjusts the color performance of the display from 0 to 3.
Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on
the projector from 0 to 100 to provide custom color and luminance
output. Each color has a default value of 100. Adjustments to the
color settings register to the User mode.
Enables or disables signal searching of input connectors.
Auto Signal Detect
Lamp Reminder
Lamp Mode
Auto Power Off
Zoom
H-position (RGB input)
V-position (RGB input)
Aspect Ratio
l
Select On to have the projector continuously switch inputs until
it finds an active video source.
l
Select Off to maintain signal detection in one input.
Select On to show or Off to hide the lamp replacement reminder when
it appears. This reminder appears 100 hours before the recommended
lamp replacement.
Adjusts lamp brightness to Standard or Economy. Standard
displays a high-quality, bright image. Economy increases the lamp
life by decreasing the brightness of the image.
Sets the length of the auto power off countdown timer between 1 and
240 minutes. The timer begins to count down when the projector no
longer receives a video signal. The timer finishes when the projector
enters Standby mode. Select 0 to turn off the timer.
Adjusts the zoom to the center of the image in or out from
0 to 30.
Moves the projected image’s horizontal position left or right from 0 to
100.
Moves the projected image’s vertical position up or down from -5 to 5.
Adjusts the image output to Fill Screen, Match Input or 16:9.
l
Fill Screen produces an image that fills the entire screen by
stretching and scaling.
l
Match Input matches the projector’s aspect ratio to the input’s
aspect ratio. As a result, black bands might appear along the
top and bottom edges of the screen horizontally (letterbox
format) or along the left and right edges of the screen vertically
(pillarbox format).
l
16:9 changes the output to 16:10 by letterboxing the image,
which is recommended for use with HDTV and DVDs
enhanced for wide-screen television.
N
N OTE
See Video format compatibility on page 29 for appearance
descriptions in each mode.
Startup Screen
62
Sets the type of startup screen to SMART or User. The SMART
screen is the default SMART logo on a blue background. The User
screen uses the saved picture from the Capture User Startup Screen
function.
APPENDIX
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Remotely managing your interactive whiteboard system
Submenu setting
Description
Video Mute
Turns the video mute setting on or off. Select On to hide the display
and Off to show it again.
Adjusts the speed of the projector’s fan. Select High or Normal.
High Speed Fan
N
N OTE
Use the High setting when the projector’s temperature is high or the
altitude is above 6000' (1829 m).
Projector Mode
Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling.
I
I MPOR TA N T
SMART recommends that you never change this setting from the
Ceiling projection mode.
Source
VGA1
VGA2
S-Video
Composite
HDMI
Emergency Alert
Alarm Message
63
Adjusts the input source to VGA1, VGA2, Composite, S-Video or
HDMI.
Assigns an alternative name to your VGA1 input, which appears when
you select the VGA1 input.
Assigns an alternative name to your VGA2 input, which appears when
you select the VGA2 input.
Assigns an alternative name to your S-video input, which appears
when you select the S-video input.
Assigns an alternative name to your composite video input, which
appears when you select the composite video input.
Assigns an alternative name to your HDMI input, which appears when
you select the HDMI input.
Turns the on-screen alert broadcast message on or off. When
enabled, this message displays over the current projected image.
Displays an on-screen emergency notification message (maximum
60 characters).
APPENDIX
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Remotely managing your interactive whiteboard system
Control panel II
3D settings
This menu allows you to enable or disable 3D image display and set its format.
Submenu setting
Description
3D On/Off
3D Invert
Turns the 3D feature on or off.
Selects the 3D Invert setting (L-R or R-L).
3D Format
l
L-R displays visual data for the left eye first.
l
R-L displays visual data for the right eye first.
Selects the 3D format (Interleaved or Under-over).
l
Interleaved breaks down the image frame for each eye,
alternately displaying a line of visual information from each
frame.
l
Under-over concurrently displays horizontally stretched image
frames for each eye, one above the other.
USB Control settings
This menu allows you to set the video source for the two USB receptacles on the ECP.
Submenu setting
Description
USB1 Source
Enables touch for the selected video source (VGA1, VGA2, HDMI or
Disable) by associating the video source with the room computer
USB receptacle (USB1) on the ECP.
Enables touch for the selected video source (VGA1, VGA2, HDMI or
Disable) by associating the video source with the laptop USB
receptacle (USB2) on the ECP.
USB2 Source
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Network settings
This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the
network-related addresses and names.
Submenu setting
Description
DHCP
Turns the network’s DHCP on or off.
IP Address
Subnet Mask
Gateway
DNS
Group Name
Projector Name
Location
Contact
SNMP
Read-Only Community
l
On automatically assigns the DHCP server’s IP address to the
projector.
l
Off enables you to assign an IP address manually.
Displays the projector’s IP address in values between 0.0.0.0 and
255.255.255.255.
Displays the projector’s subnet work mask number in values between
0.0.0.0 and 255.255.255.255.
Displays the projector’s default network gateway in values between
0.0.0.0 and 255.255.255.255.
Displays the projector’s primary domain name number in values
between 0.0.0.0 and 255.255.255.255.
Displays the projector’s workgroup name (maximum 12 characters).
Displays the projector’s name (maximum 12 characters).
Displays the projector’s location (maximum 16 characters).
Displays the contact name or number for projector support (maximum
16 characters).
Turns the SNMP’s MIB function on or off.
This option sends a password with each SNMP get request that
enables access to the device.
N
N OTE
The default for Read-Only Community is public.
Read/Write Community
This option sends a password with each SNMP set request that
enables access to the device.
N
N OTE
The default for Read/Write Community is private.
Trap Destination Address
65
Displays the projector’s trap destination address in values between
0.0.0.0 and 255.255.255.255. The trap destination address is the IP
address of the computer assigned to handle unsolicited data
generated by projector trap events, such as power down, power up or
other issues.
APPENDIX
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Remotely managing your interactive whiteboard system
E-mail alerts
This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related
settings.
Submenu setting
Description
E-mail Alert
Select Enable to turn on or Disable to turn off the E-mail Alert
function.
Defines the e-mail address of the e-mail alert recipient.
Defines the e-mail address of the e-mail alert “copy to” recipient.
Defines the e-mail address of the user who sends the e-mail alert.
Displays the e-mail alert subject.
Defines the Simple Mail Transfer Protocol (SMTP) server.
Defines the SMTP server user name.
Defines the SMTP server password.
Sends e-mail alerts whenever Lamp Warning, Low Lamp Life,
Temperature Warning and Fan Lock conditions occur. Select the
settings you want, and then press Submit.
To
CC
From
Subject
Outgoing SMTP server
Username
Password
Alert Condition
N
N OTE
The projector sends an alert e-mail (SMART Alert) to your e-mail
address. Press E-mail Alert Test to confirm your e-mail address
by sending a test e-mail (SMART Alert-Test Mail).
Password settings
This menu provides a security function that allows an administrator to manage projector use and
enable the Administrator Password function.
Submenu setting
Description
Password
Access Web Management for the first time by pressing the Enable
button and entering a password. When the password function is
enabled, the administrator password is required to access Web
Management. Select Disable to turn the projector on without a
password.
N
N OTES
l
The first time you use the password settings, the default password value is four numbers, for
example, 1234.
66
l
The maximum allowable password length is four numbers or letters.
l
If you forget the projector password, refer to Accessing the service menu on page 55.
APPENDIX
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Remotely managing your interactive whiteboard system
Connecting your room control system to the ECP
By connecting a computer or room control system to the 4-pin connector on the ECP, you can select
video inputs, start up or shut down your interactive whiteboard system and request information such
as projector lamp use, current settings and network addresses.
Serial interface settings
The serial interface of the SMART UF75 or UF75w projector acts as a Data Communications
Equipment (DCE) device and its settings can’t be configured. You must configure your computer’s
serial communication program (such as Microsoft® HyperTerminal) or your room control system’s
serial communication settings with the following values:
Setting
Value
Data Rate
Data Bits
Parity
Stop Bits
Flow Control
19.2 kbps
8
None
1
None
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N
N OTES
l
Asynchronous mode is disabled by default in the projector.
l
All commands should be in ASCII format. Terminate all commands with a carriage return.
l
All responses from the projector are terminated with a command prompt. Wait until you
receive the command prompt indicating that the system is ready for another command before
you proceed.
l
The room control feature of the projector is always on.
g To configure your computer’s serial interface
1. Turn on your computer, and then start your serial communications program or terminal
emulation program.
2. Connect your computer to the serial connection cable you previously connected to the ECP.
3. Configure your serial interface settings using the values from the table in the previous section,
and then press ENTER.
An “invalid cmd= ? for help” message appears, and the > character appears as a command
prompt on the following line.
N
N OTE
If no message or an error message appears, your serial interface configuration isn’t correct.
Repeat step 3.
4. Type commands to configure your settings.
N
N OTES
o
To see a list of available commands, type ? and then press ENTER.
o
If you’re using a terminal emulation program, turn on your program’s local echo setting
to see characters as you type them.
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Projector programming commands
This section documents the projector programming commands.
Projector powerstate controls
SMART UF75 or UF75w projectors respond to commands only at certain power levels and times.
There are five projector power states:
l
Powering (startup)
l
On (operating)
l
Cooling
l
Confirm off
l
Idle (Standby mode)
Command inventory
SMART UF75 or UF75w projectors respond to the commands in the tables on the following pages. To
see a list of valid commands in the projector’s current power state, type ? and press ENTER.
N
N OTES
l
Send a command only after the projector sends a command prompt.
l
Commands aren’t case sensitive. Type commands exactly as they appear in the left column
of the tables, with the proper value or setting in the center column.
l
Check your entries carefully before entering your commands.
l
Press ENTER after typing each command.
l
After the projector executes a command, it generates a response.
l
To avoid buffer overrun, don’t send another command until you receive the next command
prompt.
Value-based command methods
Absolute values and adjustment values
You can use the command’s target range to set an absolute value for a command or cause an
adjustment to be made to the current value. To create an adjustment command, add a plus (+) or
minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.
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All absolute values you enter must be within the command target range, and all adjustment values
must equal a number within the command target range.
See the following example for adjusting projector brightness:
>get brightness
brightness=55
>set brightness=65
brightness=65
>set brightness+5
brightness=70
>set brightness-15
brightness=55
Video source specification values
You can use the source input field described in Source selection controls on next page in a command
to set an absolute value or adjustment value to a source other than the active source. You can do this
while the selected source is inactive, but the source device must be connected, or you receive an
invalid command response.
See the following examples, where both an HDMI connector and a VGA1 input are connected:
>set input hdmi
input=hdmi
>set brightness vga1=65
brightness vga1=65
>set brightness vga1-7
brightness vga1=58
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Powerstate controls
These commands place the projector in and out of Standby mode and request the projector’s current
powerstate. The projector’s powerstate determines whether certain commands are available at that
time. These settings are available even when the projector is in Standby mode.
Command
Response
on
off
off now
get powerstate
powerstate=[field]
powerstate=[field]
powerstate=[field]
powerstate=[field]
The following table describes the powerstate commands:
Command
Description
on
off
Turns on the projector.
Starts the shutdown process. A dialog box appears with the
message, “Press Power Button to Turn off Projector.” You must send
a second Off command within 10 seconds to put the projector into
Standby mode.
Shuts down the projector immediately. You can’t delay or cancel this
command.
Indicates the projector’s current powerstate.
off now
get powerstate
The following table describes the powerstate fields:
Field
Description
Powering
On
Cooling
Confirm off
The projector is turning on.
The projector is on.
The projector is cooling.
Confirm off is a non-selectable powerstate that is returned during
stage one of the two-button off sequence.
The projector is off but still receiving power (Standby mode).
Idle
Source selection controls
These commands switch input sources. The source type determines which commands can be
accepted.
Command
Response
Available when in Standby
mode
get input
set input [field]
input=[field]
input=[field]
Yes
No
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The following table describes the source selection commands:
Command
Description
get input
set input [field]
Returns the projector’s current input.
Returns the input to one of the selectable fields.
The following table describes the source selection response fields:
Field
Description
VGA1
VGA2
Composite
Switches source to the VGA 1 input connector.
Switches source to the VGA 2 input connector.
Switches source to the Composite video connector. If you installed
your interactive whiteboard system according to the instructions, this
is the relay from the ECP.
Switches source to the S-Video input connector.
Switches source to the HDMI input port.
A non-selectable value that appears when you enter a “get input”
command while the projector is in Standby mode.
S-Video
HDMI
None
General source controls
The following source controls apply to all input sources. HDMI connector source controls are
completely described in this section. These controls are unavailable when the projector is in Standby
mode. You can specify custom color values for all inputs.
These commands inform you of the current source settings.
Command
Response
get displaymode
get brightness
get contrast
get whitepeaking
get degamma
get red
get green
get blue
get cyan
get magenta
get yellow
get videofreeze
displaymode=[current display mode setting]
brightness=[current brightness setting]
contrast=[current contrast setting]
whitepeaking=[current whitepeaking setting]
degamma=[current degamma setting]
red=[current red color setting]
green=[current green color setting]
blue=[current blue color setting]
cyan=[current cyan color setting]
magenta=[current magenta color setting]
yellow=[current yellow color setting]
videofreeze=[current video freeze setting]
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These commands control the appearance of your source. These settings are unavailable when the
projector is in Standby mode or when the source is disconnected. See Value-based command
methods on page 69 for setting absolute and adjustment commands.
Command
Command target range
Response
set displaymode [target]
=SMART Presentation
displaymode=[target]
=Bright Classroom
=Dark Classroom
=sRGB
set brightness [value]
set contrast [value]
set whitepeaking [value]
set degamma [value]
set red [value]
set green [value]
set blue [value]
set cyan [value]
set magenta [value]
set yellow [value]
set videofreeze [target]
=User
=0 to =100
=0 to =100
=0 to =10
=0 to =3
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=on
brightness=[value]
contrast=[value]
whitepeaking=[value]
degamma=[value]
red=[value]
green=[value]
blue=[value]
cyan=[value]
magenta=[value]
yellow=[value]
videofreeze=[target]
=off
Additional VGA source controls
Your VGA source supports all the general source controls described in General source controls on
previous page, as well as the commands listed in this section. These settings are unavailable when
the projector is in Standby mode or when the VGA sources are disconnected.
N
N OTE
Some of these commands are invalid with HDMI input and composite video sources, and will return
the response “invalidcmd=[command]”.
These commands inform you of the current VGA source settings.
Command
Response
get frequency
get tracking
get saturation
get tint
get sharpness
frequency=[current frequency setting]
tracking=[current tracking setting]
saturation=[current saturation setting]
tint=[current tint setting]
sharpness=[current sharpness setting]
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These commands control the appearance of your VGA source. These settings are unavailable when
the projector is in Standby mode or when the VGA source is disconnected. See Value-based
command methods on page 69 for setting absolute and adjustment commands.
Command
Command target range
Response
set frequency [value]
set tracking [value]
set saturation [value]
set tint [value]
set sharpness [value]
=-5 to =5
=0 to =31
=0 to =100
=0 to =100
=0 to =31
frequency=[value]
tracking=[value]
saturation=[value]
tint=[value]
sharpness=[value]
Additional composite video source controls
Your composite video source supports all the general source controls described on the previous page
as well as the commands listed in this section. These settings are unavailable when the projector is in
Standby mode or when the composite video source is disconnected.
N
N OTE
Some of these commands are invalid with HDMI input and VGA video sources, and will return the
response “invalidcmd=[command]”.
These commands inform you of the current composite video source settings.
Command
Response
get saturation
get tint
get sharpness
saturation=[current saturation setting]
tint=[current tint setting]
sharpness=[current sharpness setting]
These commands control the appearance of your composite video source. See Value-based
command methods on page 69 for setting absolute and adjustment commands.
Command
Command target range
Response
set saturation [value]
set tint [value]
set sharpness [value]
=0 to =100
=0 to =100
=0 to =31
saturation=[value]
tint=[value]
sharpness=[value]
Audio output controls
These commands control your projector’s audio output to your audio system (not included). Audio
output controls aren’t defined by the video source. These settings are unavailable when the projector
is in Standby mode.
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These commands inform you of the current audio output settings.
Command
Response
get volume
get mute
get volumecontrol
get cc
volume=[current volume setting]
mute=[current mute setting]
volumecontrol=[current volume control setting]
cc=[current closed captioning language setting]
These commands control your audio output settings. See Value-based command methods on page
69 for setting absolute and adjustment commands.
Command
Command target range
Response
set volume [value]
set mute [target]
=-20 to =20
=on
volume=[value]
mute=[target]
set volumecontrol [target]
=off
=on
volumecontrol=[target]
set cc [target]
=off
=cc1
cc=[target]
=cc2
=off
N
N OTE
Typically, cc1 displays American English subtitles, while cc2 displays other regional languages,
such as French or Spanish, depending on television channel or media setup.
Network controls
These commands control your projector’s network status and settings. These settings are available
even when the projector is in Standby mode. You must locally set the network and VGA out
commands to on, which is located in the OSD for the network abilities to work.
These commands inform you of the current network settings.
Command
Response
get netstatus
netstatus=connected
netstatus=disconnected
get dhcp
get ipaddr
get subnetmask
get gateway
get primarydns
get macaddr
75
netstatus=disabled
dhcp=[current DHCP status]
ipaddr=[current IP address]
subnetmask=[current subnet work mask number]
gateway=[current network gateway]
primarydns=[current primary domain name number]
macaddr=[current MAC address]
APPENDIX
A
Remotely managing your interactive whiteboard system
These commands control your network settings.
Command
Command target range
Response
set dhcp [target]
=on
dhcp=[current]
set ipaddr [target]
set subnetmask [target]
set gateway [target]
set primarydns [target]
=off
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
ipaddr=[current]
subnetmask=[current]
gateway=[current]
primarydns=[current]
System controls
These commands enable you to switch system settings and access system information.
These commands inform you of the current system settings. These commands are unavailable when
the projector is in Standby mode.
Command
Response
get autosignal
get lampreminder
get highbrightness
get autopoweroff
get zoom
get projectorid
get hposition
get vposition
get aspectratio
get projectionmode
get startupscreen
get resolution
get language
get groupname
get projectorname
get locationinfo
get contactinfo
get modelnum
get videomute
get 3denable
get 3dinvert
get 3dformat
get emergencyalertmsg
get emergencyalert
autosignal=[current auto signal detection setting]
lampreminder=[current lamp reminder setting]
highbrightness=[current lamp brightness setting]
autopoweroff=[current auto power off setting]
zoom=[current zoom setting]
projectorid=[current projector ID number]
hposition=[current horizontal position setting]
vposition=[current vertical position setting]
aspectratio=[current projector aspect ratio]
projectionmode=[current projection mode]
startupscreen=[current startup screen setting]
resolution=[current input resolution]
language=[current language setting]
groupname=[current projector group name]
projectorname=[current projector name]
locationinfo=[current projector location]
contactinfo=[current support contact information]
modelnum=[current model number]
videomute=[current video mute setting]
3denable=[current 3D feature setting]
3dinvert=[current 3D invert setting]
3dformat=[current 3D format]
emergencyalertmsg=[current emergency alert message]
emergencyalert=[current emergency alert setting]
76
APPENDIX
A
Remotely managing your interactive whiteboard system
These commands inform you of the current system settings. These commands are available even
when the projector is in Standby mode.
Command
Response
get lamphrs
get syshrs
get fwverddp
get fwvernet
get fwvermpu
get fwverecp
get vgaoutnetenable
lamphrs=[current lamp hours of operation]
syshrs=[current projector hours of operation]
fwverddp=[current projector firmware version]
fwvernet=[current network firmware version]
fwvermpu=[current processor firmware version]
fwverecp=[current ECP firmware version]
vgaoutnetenable=[current]
77
APPENDIX
A
Remotely managing your interactive whiteboard system
These commands control the current system settings. These commands are unavailable when the
projector is in Standby mode. See Value-based command methods on page 69 for setting absolute
and adjustment commands.
Command
Command target range
Response
set autosignal [target]
=on
autosignal=[target]
set lampreminder [target]
=off
=on
lampreminder=[target]
set highbrightness [target]
=off
=on
highbrightness=[target]
set autopoweroff [value]
set zoom [value]
set projectorid [value]
set hposition [value]
set vposition [value]
set aspectratio [target]
=off
=0 to =240
=0 to =30
=0 to =99
=0 to =100
=-5 to =5
=fill
autopoweroff=[value]
zoom=[value]
projectorid=[value]
hposition=[value]
vposition=[value]
aspectratio=[target]
=match
set projectionmode [target]
=16:9
=front
projectionmode=[target]
=ceiling
=rear
set startupscreen [target]
=rear ceiling
=smart
=usercapture
=preview
78
startupscreen=[target]
APPENDIX
A
Remotely managing your interactive whiteboard system
Command
Command target range
Response
set language [target]
=Brazilian Portuguese
language=[target]
=Czech
=Danish
=Dutch
=English
=Finnish
=French
=German
=Greek
=Iberian Portuguese
=Italian
=Korean
=Japanese
=Norwegian
=Polish
=Russian
=Simplified Chinese
=Spanish
=Swedish
set videomute [target]
=Traditional Chinese
Enter a descriptor no more
than 12 characters long.
Enter a descriptor no more
than 12 characters long.
Enter a descriptor no more
than 16 characters long.
Enter a descriptor no more
than 16 characters long.
=on
set 3denable [target]
=off
=on
3denable=[target]
set 3dinvert [target]
=off
=leftright
3dinvert=[target]
set 3dformat [target]
=rightleft
=interleaved
3dformat=[target]
set emergencyalertmsg
[description]
set emergencyalert [target]
=overunder
Enter a descriptor no more
than 60 characters long.
=on
set groupname [description]
set projectorname [description]
set locationinfo [description]
set contactinfo [description]
=off
79
groupname=[description]
projectorname=[description]
locationinfo=[description]
contactinfo=[description]
videomute=[target]
emergencyalertmsg=[description]
emergencyalert=[target]
APPENDIX
A
Remotely managing your interactive whiteboard system
These commands control the current system settings. These commands are available even when the
projector is in Standby mode.
Command
Command target range
set restoredefaults
[none]
set lamphrs [target]
=0
set vgaoutnetenable [target] =on
Response
restoredefaults=done
lamphrs=0
vgaoutnetenable=[target]
=off
N
N OTE
The VGA Out and Network settings features are off by default. Select On to activate these
features.
Simple Network Management Protocol (SNMP)
SMART UF75 or UF75w projectors support a list of SNMP commands as described in the
management information base (MIB) file.
The SNMP agent supports SNMP version 1. Upload the MIB file to your SNMP management system
application, and then use it as described in your application’s user guide.
80
Appendix B
Hardware environmental
compliance
SMART Technologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment
regulations (WEEE directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment
sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART Technologies
products, we strongly encourage you to properly recycle the electronic product when it has reached
end of its life. If you require further information, please contact your reseller or SMART Technologies
for information on which recycling agency to contact.
Restriction of Certain Hazardous Substances
(RoHS directive)
This product meets the requirements of the European Union’s Restriction of Certain Hazardous
Substances (RoHS) directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in various
geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used
batteries.
There are special regulations that must be met when shipping a product that has a lithium ion battery
packaged with the product or shipping a lithium ion battery. When returning a SMART Technologies
81
APPENDIX
B
Hardware environmental compliance
product which contains a lithium ion battery or returning a lithium ion battery, call SMART
Technologies RMA for information on these special shipping regulations:
l
1.866.518.6791, Option 4 (U.S./Canada)
l
1.403.228.5940 (all other countries)
Packaging
Many countries have regulations restricting the use of certain heavy metals in product packaging. The
packaging used by SMART Technologies to ship products complies with applicable packaging laws.
China’s Electronic Information Products
regulations
China regulates products that are classified as EIP (Electronic Information Products). SMART
Technologies products fall under this classification and meet the requirements for China’s EIP
regulations.
U.S. Consumer Product Safety Improvement Act
The United States has enacted the Consumer Product Safety Improvement Act which limits the lead
(Pb) content in products used by children. SMART Technologies is committed to complying with this
initiative.
82
Appendix C
Customer support
Online information and support
Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting
articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about our training
services.
Technical support
If you experience difficulty with your SMART product, please contact your local reseller before
contacting SMART Support. Your local reseller can resolve most issues without delay.
N
N OTE
To locate your local reseller, visit www.smarttech.com/wheretobuy.
All SMART products include online, telephone, fax and e-mail support:
Online
www.smarttech.com/contactsupport
Telephone
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax
+1.403.806.1256
E-mail
support@smarttech.com
Shipping and repair status
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for
shipping damage, missing part and repair status issues.
83
APPENDIX
C
Customer support
General inquiries
Address
SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA
Switchboard
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
Fax
+1.403.228.2500
E-mail
info@smarttech.com
Warranty
Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty”
that shipped with the SMART product at the time of purchase.
Registration
To help us serve you, register online at www.smarttech.com/registration.
84
Index
3
3.5 mm audio connectors
3D support
D
24
64
A
accessories
included
optional
alarms
aspect ratios
audio
connections for
controlling volume of
muting
resolving issues with
4
5
63
29-32, 62
24
26, 61, 75
15, 75
50
B
batteries
Blu-ray
13, 81
34
C
cautions
iii
Chinese regulations
82
closed captioning
61, 75
color wheel
47
composite video connections 32, 63, 72, 74
connection diagrams
ECP
26
projector
23
consumer product safety
82
contact information
84
contact person
65
85
DHCP
display modes
DNS
documentation
drywall
dust
DVDs
65, 75
61
65, 75
83
8
vi
34
E
e-mail alerts
ECP
about
lights and status of
using
EIP regulations
electrostatic discharge
emergency alerts
emissions
environmental requirements
eraser
European Union regulations
66
4
46
25
82
vi
63
vi
vi
5
81
F
fans
flickering
focus
47, 63
52
22
G
general inquiries
84
INDEX
lithium ion batteries
location
Low Power mode
H
HD signal compatibility
HDMI connections
head space clearance
height
Help button
humidity
31
24, 63, 72
9
9
25
vi
I
image
adjusting
23
correcting alignment issues with
44
focusing
22
resolving issues with
51
important information
iv
indicator lights
44
input selection
26, 63, 71
inquiries
84
installation
choosing a height
9
choosing a location
8
securing
11
interactive whiteboard
about
2
indicators and controls of
44
maintaining
35
replacing an older model
8
using
25
IP address
65, 75
L
lamp module
cleaning
35
replacing
37
resolving issues with
48
languages
61
LEDs
See indicator lights
letterboxing
30-31
light sources
8
Limited Equipment Warranty
84
86
81
8, 65
26
M
MAC address
MAC support
mounting template
mute control
75
30
9
15, 75
N
native video formats
network communication
29
24, 49, 65, 75
O
online support
options
original packaging
83
5
58
P
packaging
82
passwords
56, 66
pen tray
about
3
locking to the interactive whiteboard
11
pens
4
peripheral sources
33
pillarboxing
30-31
power
24, 26, 61, 69, 71
projector
about
3
adjusting settings for
16
adjusting the image of
23
cleaning
35
connection diagram for
23
displaying the name of
65
focusing the image of
22
installing
7
lights and status of
45
locating the serial number on
56
INDEX
remotely managing
replacing the lamp of
routing cables from
securing to the boom
troubleshooting
using your remote control with
video format compatibility for
59
37
10
11
46
13
29
Q
quad VGA support
30
R
RCA connector pod
RCA jacks
refresh rates
registration
remote control
about
installing the battery
using the buttons
RJ45 connector
RoHS directive
room control
RS-232 serial interface
4
24, 27
29-30
84
4
13
15
24
81
26, 59
24, 67
S
S-video connections
SD signal compatibility
serial interface
serial number
signal loss
SMART Board interactive
whiteboard
SMART Support
SMART UF75 or UF75w
projector
SMTP
SNMP
sound
startup screen
87
24, 32, 63, 72
31
See RS-232 serial
interface
56
51
See interactive
whiteboard
83
See
projector
66
80
See audio
62
subnet mask
SVGA support
SXGA support
65, 75
30
30
T
Technical Support
temperatures, operating and storage
training
transportation
trap destination address
troubleshooting
troubleshooting articles
83
vi
83
58
65
43
83
U
U.S. regulations
UF75 or UF75w projector
USB drives
USB receptacles
user’s guides
UXGA support
82
See projector
26
24, 26, 64
83
30
V
VGA connections
VGA support
video
connections for
format compatibility for
resolving issues with
volume control
24, 63, 72-73
30
24
29
50
26, 75
W
warnings
i
warranty
84
water and fluid resistance
vi
web page management
60
WEEE directive
81
whiteboard
See interactive whiteboard
INDEX
X
XGA support
30
Z
zoom
88
62
Toll Free 1.866.518.6791 (U.S./Canada)
or +1.403.228.5940
www.smarttech.com
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