TeraStation 3000
User Manual
www.buffaloamericas.com
35013005-06
2014.10
Contents
Chapter 1 Getting Started.................................................9
Diagrams................................................................................................9
Turning the TeraStation On and Off..................................................11
Changing the Administrator Password.............................................13
Creating a Recovery Drive..................................................................15
Chapter 2 Configuration..................................................16
Opening Settings................................................................................16
Opening Easy Admin..........................................................................18
Chapter 3 Access Restrictions..........................................20
Configuring Access Restrictions for Users and Groups....................20
Adding a Shared Folder.................................................................................20
Adding Users..................................................................................................22
Adding Groups...............................................................................................24
Access Restrictions.........................................................................................25
Active Directory..................................................................................27
NT Domain...........................................................................................29
User Authentication with an External SMB Server...........................31
Configuring External Authentication...........................................................31
1
Chapter 4 Managing Storage..........................................34
RAID Arrays..........................................................................................34
Working with RAID Arrays..................................................................35
Using JBOD.....................................................................................................35
Changing RAID Mode....................................................................................36
Configuring a Hot Spare................................................................................37
RMM (RAID Mode Manager)..........................................................................38
RAID Scanning...............................................................................................40
Adding an External Hard Drive..........................................................41
Dismounting Drives............................................................................42
Checking Drives..................................................................................43
Formatting Drives...............................................................................43
Encrypting Drives................................................................................45
Media Cartridges.................................................................................45
Erase Data on the TeraStation Completely........................................46
Disk Quotas.........................................................................................47
Quotas for Users.............................................................................................47
Quotas for Groups.........................................................................................48
Size Limits.......................................................................................................49
Using the TeraStation as an iSCSI Device..........................................50
Introduction...................................................................................................50
Using the iSCSI Connection Tool...................................................................54
Creating and Expanding Volumes................................................................57
Disconnecting Volumes.................................................................................58
Setting Access Restrictions...........................................................................59
2
Hard Drive Replacement ....................................................................61
Hard Drive Replacement Examples..............................................................62
Chapter 5 Backup.............................................................68
Back Up from the TeraStation............................................................68
Preparing a Backup Destination...................................................................68
Configuring a Backup Job.............................................................................70
Replication...........................................................................................72
Failover................................................................................................75
Ethernet Cable Connection Methods...........................................................75
Usage Restrictions.........................................................................................76
Configuration.................................................................................................77
Additional Settings........................................................................................78
When the Main TeraStation Fails..................................................................78
Backing Up Your Mac with Time Machine.........................................78
Copying from a USB Device................................................................82
Chapter 6 Remote Access.................................................84
WebAccess...........................................................................................84
WebAccess Remote.............................................................................86
FTP........................................................................................................87
Amazon S3...........................................................................................89
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Chapter 7 BitTorrent.........................................................91
Chapter 8 Multimedia......................................................93
DLNA....................................................................................................93
Playing Files...................................................................................................94
Connected DLNA-compatible Devices.........................................................94
Streaming to DLNA-compatible Devices.....................................................95
Disabling Playback from Specific Devices...................................................96
iTunes Server.......................................................................................97
Chapter 9 Surveillance Server.........................................99
Getting Started...................................................................................99
Installing Client Tools................................................................................. 100
Connecting Devices to the Network.......................................................... 100
Enabling Surveillance Cameras................................................................. 100
Enabling the Free License.......................................................................... 102
Registering Recording Policies.................................................................. 104
Checking Recording.................................................................................... 107
Viewing Saved Video.................................................................................. 108
Advanced Usage............................................................................... 108
Export Recorded Data as a MOV Video File.............................................. 108
Viewing Video Real-time............................................................................ 111
Moving Recorded Video Data to Another TeraStation............................. 111
Backing Up Recorded Video to Another TeraStation............................... 112
Automatically Delete Old Data when Space is Low.................................. 113
Changing Where Recorded Video Is Saved............................................... 115
Email Notification....................................................................................... 115
4
Client Tools....................................................................................... 116
Camera Policies........................................................................................... 116
Live Viewer.................................................................................................. 116
Data Service Policies................................................................................... 117
Vault Admin................................................................................................. 118
Surveillance Video Manager...................................................................... 118
Network Activity......................................................................................... 119
Mini Vault Stats........................................................................................... 120
Activating Additional Licenses....................................................... 120
When the TeraStation is Connected to the Internet................................. 120
TeraStation Not Connected to the Internet.............................................. 122
Troubleshooting............................................................................... 125
Chapter 10 Advanced Features.....................................126
Antivirus Software........................................................................... 126
Licenses....................................................................................................... 126
Activating Virus Scanning.......................................................................... 127
Configuring Security Settings................................................................... 127
Connecting through a Proxy Server.......................................................... 128
Updating...................................................................................................... 129
Excluding a Specific Folder from Antivirus Scanning.............................. 130
Virus Scanning............................................................................................ 130
Checking the Log........................................................................................ 131
Online Help.................................................................................................. 132
Email Notification............................................................................ 132
Sleep Mode....................................................................................... 133
Wake-on-LAN................................................................................... 135
5
UPS (Uninterruptible Power Supply).............................................. 135
Port Trunking.................................................................................... 137
Configuring Port Trunking......................................................................... 137
Connecting a Printer........................................................................ 138
Setting Up a Printer with Windows 8.1, Windows 8, Windows 7, or
Windows Vista............................................................................................. 138
Setting Up a Printer with Windows XP...................................................... 139
TeraSearch........................................................................................ 140
Offline Files....................................................................................... 141
DFS.................................................................................................... 143
Accessing from an NFS Client.......................................................... 144
Encrypting Data Transmission........................................................ 147
Encrypting Settings Data........................................................................... 147
Encrypting FTP Transfer Data.................................................................... 147
SSL Keys....................................................................................................... 147
Web Server........................................................................................ 148
MySQL Server................................................................................... 149
SNMP................................................................................................. 150
Saving and Applying Settings......................................................... 151
Saving Settings........................................................................................... 151
Applying Settings....................................................................................... 152
Restoring Factory Defaults.............................................................. 152
Initializing from Settings........................................................................... 153
Initializing with a Recovery Drive.............................................................. 153
Logs................................................................................................... 154
6
Updating the Firmware.................................................................... 155
Name, Date, Time, and Language................................................... 155
Beep Alerts....................................................................................... 157
LCD and LEDs.................................................................................... 158
Jumbo Frames.................................................................................. 159
Changing the IP Address................................................................. 160
Chapter 11 Utilities.........................................................162
NAS Navigator2 for Windows.......................................................... 162
Mount as Network Drive............................................................................ 164
Changing the IP Address............................................................................ 165
NAS Navigator2 for Mac.................................................................. 166
Mount as Network Drive............................................................................ 167
Changing the IP Address............................................................................ 167
iSCSI Connection Tool...................................................................... 168
Menu............................................................................................................ 169
NovaBACKUP.................................................................................... 169
Installation.................................................................................................. 170
Chapter 12 Appendix.....................................................171
LCD Display....................................................................................... 171
Modes.......................................................................................................... 171
Errors............................................................................................................ 171
Status........................................................................................................... 172
Default Settings............................................................................... 174
7
Specifications................................................................................... 175
Models......................................................................................................... 176
Chapter 13 Regulatory Compliance Information.........177
For Customers in the United States........................................................... 177
For Customers in Europe............................................................................ 177
한국 고객 대상.......................................................................................... 179
提供給台灣的客戶............................................................................................................ 179
面向中国用户..................................................................................................179
8
Chapter 1 Getting Started
Diagrams
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1
2
3
4
5
6
7
8
9
Power Button
To power on, connect the power cable and wait for 10 seconds, then hold down the power button for 1 second. To
power off, hold down the power button for 3 seconds (until it beeps).
Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
Function Button
Use this button for Direct Copy, dismounting USB devices, rebuilding RAID arrays, and configuring failover.
Drive Lock
Open the front panel with the key to replace hard drives or access the reset button.
10Init Button
Hold down this button to initialize the TeraStation's admin username and password, IP address, SSL, and service
port restriction settings to their factory default values. The behavior of this button can be modified in Settings.
11Status LEDs
10
Normally, these LEDs blink green when hard drives are accessed. If a drive fails, its LED will turn red or amber.
12Factory Use Only
13Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB drive
into a USB 2.0 port, move the boot switch to the USB position, and press the power button.
14UPS Port
Connect to a UPS.
15USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives can be connected. USB hubs are not supported.
16USB 2.0 Port
Compatible Buffalo USB hard drives, USB flash drives, digital cameras, and USB UPS connections can be connected.
USB hubs are not supported.
17LAN Port 1
Use an Ethernet cable to connect this port to your network.
18LAN Port 2
This second Ethernet port may be used for network redundancy or backup. You may connect a second TeraStation
directly to this port for backup.
19Power Connector
Use the included power cable to connect to an UPS, surge protector, or outlet.
20Fan
Do not block the fan.
21Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
22UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23Serial Number
This sticker shows the TeraStation's serial number.
24Not in use.
25Link and Act LEDs
These LEDs show network activity. They blink orange when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on.
To power off, hold down the power button for 3 seconds (until it beeps). Don't unplug the TeraStation without turning it
11
off first. You can also shut it down and restart it remotely from Settings.
Shutting Down or Restart from Settings
1
2
3
Double-click the
icon to start NAS Navigator2.
Right-click your TeraStation's icon and select Settings. For Mac OS, select the TeraStation's icon while holding down
the control key, then select Settings.
Enter the username and password, then click OK.
12
Note: The default username and password are "admin" and "password".
4
Settings will open.
5
Click
at the top-right of Settings and choose either Restart or Shut Down.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Changing the Administrator Password
After initial setup, follow this procedure to change your password.
1
Double-click the
2
Right-click on your TeraStation's icon and select Settings. On the Mac, select the TeraStation's icon while holding
icon to start NAS Navigator2.
13
down the control key, then select Settings.
3
Click Easy Admin.
4
Click Change Password.
5
If this screen is displayed, enter the current password and click OK. The default password is "password".
14
6
Enter the new password (twice) and click Next.
7
Click OK. You have changed the admin password.
Creating a Recovery Drive
Follow the procedure below to create a recovery drive, which allows you to initialize all of the TeraStation's settings or
just restore the admin password to its factory default value.
Notes:
• Normally, creating and using a recovery drive will not affect data on the TeraStation. However, always back up
your data regularly!
• This USB drive can be used to recover the system if your TeraStation doesn't boot at all. In this case, if the data
partition is damaged, then all your data will be deleted by the recovery process.
1
Insert a 1 GB or larger USB flash drive into a USB port on the TeraStation.
Note: All data on the USB flash drive will be erased!
2
In Settings, navigate to Management - Restore/Erase - USB Options.
3
Select Create a USB drive for initializing settings.
4
Select the USB memory device from "Target USB drive", then click Execute.
5
6
Enter the 4 digit confirmation number and click OK. The TeraStation will create the recovery drive. This will take
about a minute.
When the "finished" dialog opens, the USB recovery drive is ready to use. Dismount the USB drive before
unplugging it. See "Dismounting Drives" in chapter 4 for the instructions on dismounting drives.
15
Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation's IP address in the URL field of your browser. Within Settings,
the Easy Admin page gives you quick access to commonly used settings.
Note: Internet Explorer 9, Firefox 18, Google Chrome 24, Safari 5, and later are supported. If you have difficulty
viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use Firefox instead of Internet Explorer.
• If you have a proxy server enabled in the browser settings, disable the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server 2008, higher-level security is configured
by default. Set the security to a lower level temporarily.
Opening Settings
1
2
Double-click the
icon to start NAS Navigator2.
Right-click on your TeraStation's icon in NAS Navigator and select Settings. For Mac OS, click your TeraStation's icon
while holding down the control key, then select Settings.
16
3
Enter the username and password and click OK.
Notes:
• If the time-out period is set to "10 minutes", you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in with an encrypted connection.
4
Settings will open.
Notes:
• Username/Password Combinations:
Username
admin
guest
Password
password
blank
Your username
Your password
Settings Available
All
System information (read-only)
If a user is assigned as an administrator, all settings
are available. If assigned other group, only system
information (read-only) is available.
• Click
to play a tone from the TeraStation for easy location. For TS3400R models, you can stop the beeping by
pressing the function or display button.
• You can also use Bonjour to log in to Settings from OS X 10.4 or later. In Safari, click View - Show Bookmarks Bar.
From Bookmarks, click Bonjour - TeraStation name.
17
Opening Easy Admin
The Easy Admin page makes it easy to change common settings. Follow the steps below to open Easy Admin.
1
2
3
Double-click the
icon to start NAS Navigator2.
Right-click on your TeraStation's icon and choose Settings. For Mac OS, click the TeraStation icon while holding
down the control key, then select Settings.
Click Easy Admin.
18
4
The Easy Admin screen will open.
Notes:
• If you click any buttons , you will need to enter a username and password.
• In Advanced Settings, click the
icon at the top left to open Easy Admin.
19
Chapter 3 Access Restrictions
You may restrict access to specific shared folders, including external USB drives.
Notes:
• Access restrictions can be set separately for each shared folder, but not for folders within the shared folders.
• Configure access restrictions through Settings. Configuring access restrictions through Windows is not supported
and may cause unexpected behavior.
• You can also configure users, groups, and shared folders from Easy Admin by clicking Access Restrictions.
• Shared folders with limited access can still be used as backup destinations.
Configuring Access Restrictions for Users and Groups
Adding a Shared Folder
1
In Settings, click File Sharing.
2
Click
3
Click Create Folder.
to the right of "Folder Setup".
20
4
Configure the desired settings, then click OK.
Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Do not use a symbol as
the first character in a name.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do not
use a symbol or space as the first character.
• You may create up to 400 shared folders.
• The names of shared folders should not use characters from more than one language. For example, mixing
Japanese and Korean characters in names is not supported.
• If multi-byte characters are used in shared folder names, configure the client language to match the characters in
Management - Name/Time/Language.
Recycle Bin
To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of
deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File
Sharing - Folder Setup - Empty Recycle Bin in Settings.
21
Read-only Shares
By default, new shares are set with read & write access, but you may change the attribute to Read Only in Attribute. Readonly shares and HFS+ formatted USB hard drives will have "Read-only" added to the shared folder description.
Hidden Shares
To hide a shared SMB folder, select "Hidden Share (SMB Only)" and click OK. To open a hidden folder, click Start - Search
programs and files and enter "\\TeraStation name\Shared folder name$\" for the name. For example, if the TeraStation
name is "TSXXX001" and the shared folder name is "share", enter "\\TSXXX001\share$\" to open it.
Note: USB drives and AFP, FTP, SFTP, WebAccess, DLNA, and NFS folders cannot be hidden.
Adding Users
Note: The TeraStation can register a maximum 300 of users, which includes the default users "admin" and "guest".
1
In Settings, click File Sharing.
2
Click
3
Click Create User.
to the right of "Users".
22
4
Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 characters, including hyphens (-), underscores (_), periods (.), !, #, &, @, $, *, ^,
and %. Do not use a symbol as the first character.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user
ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do not
use a symbol or space as the first character.
• Passwords may contain up to 20 alphanumeric characters and the following characters: - _ @ ! # $ % & ‘ ( ) * + , . / ;
< > = ? " [ ] ^ { } | ~. Do not use a symbol other than an underscore (_) as the first character.
• Use the same username and password for both Windows and the TeraStation or you may not be able to access
shared folders.
Importing User Information
You can import users in File Sharing - Users by clicking Import CSV File. Existing users will be overwritten.
Format for user data: Username (required), password (required), and user description (optional).
Examples:
username1,password1,comment1
username2,password2,comment2
username3,password3,comment3
Guidelines:
23
• Use commas (,) as separators. Do not put spaces before or after commas.
• If a line has an incorrect format, the user on that line will not be registered.
• If a username exists, the new user information will overwrite the old information.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the "hdusers" group automatically.
Adding Groups
1
In Settings, click File Sharing.
2
Click
3
Click Add Group.
4
Enter settings, then click OK.
to the right of "Groups".
Notes:
• Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). Do not
use a symbol other than an underscore (_) as the first character.
• Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do
not use a symbol or space as the first character.
24
• If the group ID field is left blank, a group ID is automatically assigned. Use numbers between 1000 and 1999 to
set a group ID manually. Don't use duplicate group IDs.
• You may register up to 300 groups with the TeraStation.
• If you are logged in as a member of the general users group, you can only change your own password. If you're
logged in as an administrator, you can change any settings, including other users' passwords. If you are logged in
as a member of the power users group, you can create and edit shared folders, users, and groups.
Access Restrictions
1
In Settings, click File Sharing.
2
Click
3
Click the shared folder that you want to set access restrictions for.
4
Click Edit.
5
Enable "Access Restrictions".
6
to the right or "Folder Setup".
Select the level of access for the user or group you added.
: Read and write access allowed
: Read access allowed
25
: Access prohibited
7
Click OK.
Notes:
• The example above shows access restriction by user. To restrict access by group, click the Local Groups tab and select
group permissions.
• If both read-only and read & write permissions are given to a user, the user will have read-only access. The most
restrictive access always applies.
• The following characters are handled differently by Mac OS and Windows. Avoid using these characters when
sharing data between Mac OS and Windows:
• Windows does not support some characters that Mac OS and the TeraStation allow. If you create a filename on a Mac
with any of the following characters, it will not display correctly on a Windows computer. With OS X 10.2 or later, you
may have to connect to the TeraStation via AFP in order to display or copy any of the following characters:
?[]/\=+<>;:",|*
• Do not use any of the following words as a username or group name: root, bin, daemon, sys, adm, tty, disk, lp, sync,
shutdown, halt, operator, nobody, mail, news, uucp, ftp, kmem, utmp, shadow, users, nogroup, all, none, hdusers,
admin, guest, man, www, sshd, administrator, ftpuser, apache, mysql, splx
• Do not use any of the following words as the name of a shared folder. These words are reserved for internal use by
the TeraStation: info, spool, lost+found, global, printers, homes, lp, authtest, ram, msdfs_root, mt-daapd, usbdisk#
(where # is a number, for example: usbdisk1)
• Don't use the following unsupported characters in shared folder names, workgroup names, or filenames:
• File and folder names may contain up to 255 single-byte characters.
• Configure hidden and read-only file attributes in Settings. Configuring them from within Windows is not supported
and may cause unexpected behavior.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Macintosh, information files for the Macintosh may be generated automatically.
Do not delete these files. If they are deleted using Windows, this may prevent further access from a Macintosh.
• If an SMB connection is used with OS X 10.3.9, the names of mounted volumes may appear as unreadable characters
in Finder and other applications. This is not a problem with the filename or data.
• With OS X 10.5 to 10.5.6, Spotlight searches are not supported over AFP connections. Use SMB connections or
upgrade to OS X 10.5.7 or later.
• The TeraStation belongs to the default zone in AppleShare Server; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such as date
created, date modified, and other date information may be updated or changed.
• Hard drive capacity is shown in Settings in actual gigabytes. The Properties window in Windows may show GiB
instead, which will be a smaller number.
26
• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected or a
power outage occurs while copying data, the following may occur:
- Preset data such as the TeraStation name, users, and groups may be erased.
- An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the TeraStation,
delete the file, and perform the copy operation again.
• After a drive is formatted, the "% Used" and "Amount Used" in Settings will not be 0. This is because some drive space
is used for the system area.
Active Directory
The TeraStation can join an Active Directory domain. Up to 1000 domain users and 1000 groups may be downloaded
from Active Directory.
Note: If usernames or group names from Active Directory include multi-byte characters, you will not be able to
configure access restrictions for them.
1
In Settings, click Network.
2
Click
3
Click Edit.
4
Select "Active Directory", then click Next.
5
Click Yes.
6
Enter the desired settings, then click OK.
to the right of "Workgroup/Domain".
27
7
Click
8
Click a shared folder that you want to set access restrictions for.
9
Click Edit.
to the right of "Folder Setup".
10Enable "Access Restrictions".
11Select the level of access for the user or group.
: Read and write access allowed
: Read access allowed
: Access prohibited
12Click OK.
Notes:
• To have the TeraStation join an Active Directory domain, configure it to use a DNS server that can resolve names
for the Active Directory domain.
• After building an Active Directory domain, the administrator password for joining the domain must be changed
at least once, or joining the Active Directory domain will fail.
• The DNS name and NetBIOS name of Active Directory domains should be identical.
• If both read-only and read & write permissions are given, the user will have read-only access. The most restrictive
access setting will apply.
• If there are more than 5 minutes difference between the TeraStation's clock and the domain controller's clock,
joining the domain or authenticating domain users and groups may fail. For best results, use an NTP server to set
the time for all network devices.
• The TeraStation supports a domain environment with a maximum of 1000 users and 1000 groups. 10,000 users
and 10,000 groups can be downloaded from the domain controller but are not supported.
• To use the TeraStation as a member server in an Active Directory domain, the TeraStation should be logged in to
the domain and accessed from a computer that is not a member of the domain with a valid domain account.
• If the TeraStation is a member server of an Active Directory domain, you cannot connect as a guest user via AFP.
• If your TeraStation is a member server in an Active Directory domain and you change the authentication method
to "Workgroup", the account on the domain controller will not be deleted automatically.
• If FTP is enabled, local and domain group access restrictions from the AD network do not work. Use user access
restrictions instead.
28
• Don't disable the SMB protocol while Active Directory is used for access restrictions. If you do, you will need to
enable SMB again and reconfigure AD from scratch.
NT Domain
In an NT domain environment, the TeraStation uses account information from the NT domain server to set access
restrictions for files and folders on the TeraStation. There's no need to perform individual account management for the
TeraStation. If multiple TeraStations are installed on the network, the account information is centrally managed in the NT
domain, greatly reducing the operations required for installation and management.
Note: A maximum of 1000 domain users and 1000 groups can be downloaded from an NT domain server.
1
Create an account on the domain controller for the TeraStation.
2
In Settings, click Network.
3
Click
4
Click Edit.
5
Select "NT Domain", then click Next.
to the right of "Workgroup/Domain".
Note: To use Active Directory from Windows 2000 or Windows Server 2003, select "Active Directory" instead of "NT
Domain".
6
Click Yes.
7
Enter settings and click OK.
29
8
Click
9
Click a shared folder for which you want to set access restrictions.
to the right of "Folder Setup".
10Click Edit.
11Enable "Access Restrictions".
12Select the level of access for "Domain Users" or "Domain Groups" you added.
: Read and write access allowed
: Read access allowed
: Access prohibited
13Click OK.
Notes:
• If you change the TeraStation's name, you will no longer be able to use domain users and groups or access
restrictions. To repair this, rejoin the domain.
• If both read-only and read & write permissions are given to a user, the user will have read-only access.
• If a domain username is more than 20 bytes long, the TeraStation truncates it to 20 bytes.
• The TeraStation supports a domain environment with a maximum of 1000 users and 1000 groups. 10,000 users
and 10,000 groups can be downloaded from the domain controller but are not supported.
• To use the TeraStation as a member server in an NT domain, the TeraStation should be logged in to the domain
and accessed from a computer that is not a member of the domain with a valid domain account.
• If the TeraStation is a member server of an NT domain, you cannot connect as a guest user via AFP.
• When you change the user or group settings on the domain controller, these changes may not take effect
immediately on the TeraStation until it is rebooted.
• If your TeraStation is a member server in an NT domain and you change the authentication method to
"Workgroup", the account on the domain controller will not be deleted automatically.
• If FTP is enabled, local and domain group access restrictions from the NT domain network do not work. Use user
access restrictions instead.
• Don't disable the SMB protocol while an NT domain server is used for access restrictions. If you do, you will need
to enable SMB again and reconfigure the NT domain settings from scratch.
30
User Authentication with an External SMB Server
TeraStations on your network can be linked to an external authentication server for centralized management of user
accounts and passwords. The authentication server should be another TeraStation or a LinkStation. Other external SMB
authentication servers are not supported.
Notes:
• Disable SMB2 before using external authentication.
• Access restrictions for local users and groups will still apply to shared folders if an external SMB server is used for
authentication.
• The procedure below contains methods to automatically register external users. You can also manually add
external users by converting them from local users. Refer to the "Converting Local Users into External Users"
section below for more details on converting local users.
Configuring External Authentication
1
In Settings, click Network.
2
Click
3
Click Edit.
4
Select "Workgroup" and click Next.
5
If a prompt appears, click Yes.
6
Enter a workgroup name. Select "Authenticate local and external SMB server users" and enter the SMB server's IP
to the right of "Workgroup/Domain".
31
address. You can also specify a server from another subnet.
7
8
If "Automatically register users who access TeraStation folders" is checked, users that access any of the TeraStation's
folders will be automatically registered as external users. This process only applies with folders that have access
restrictions disabled. After new external users are added, disable this option to limit the number of authenticated
user accounts.
If "Restrict user registration to a single folder" is checked, the TeraStation will automatically create a read-only
shared folder. Enter the shared folder name. Users that access this specific folder will be automatically registered as
external users. If this setting is de-selected at a later time, the TeraStation will automatically remove the folder.
Note: Connect to the authentication folder via SMB, not FTP or AFP. Automatic user registration may not work with
OS X 10.8 (or later) the first time. If this occurs, try rebooting the TeraStation then access the authentication shared
folder again.
9
Click OK to save any changes. When saving changes to the external authentication server settings, you may
not to convert all current local users to external users. If a local user is converted to an external user, their user
information (including passwords) will be removed from the NAS. External users cannot be reverted to local users.
10Click
to the right of "Folder Setup".
11Click a shared folder to set access restrictions on.
12Click Edit.
32
13Enable "Access Restrictions".
14Click on the External Users tab and select the level of access for each external user.
: Read and write access allowed
: Read access allowed
: Access prohibited
15Click OK.
Notes:
• Users that are automatically registered belong to the "hdusers" group. They can be added to other groups from
within group settings. Added users will be listed in "Users" - "External Users". To delete a user that was registered
automatically, select that user and click Delete External User.
• If both read-only and read & write permissions are given to a user, the user will have read-only access.
• OS X 10.4 or earlier and Windows Server 2012 are not supported with external authentication.
• To access access-limited shared folders from OS X 10.7, use AFP instead of SMB; under "LAN Protocol Support",
check "AFP (Mac)" on the destination folders to use AFP and click OK.
• If access restrictions are set for users and groups from the authentication server, guest and anonymous
connections will not be possible with AFP connections.
• FTP connections do not support authentication with an external SMB server.
• If using a Windows PC for external authentication, the default Windows SMB security settings may need to
be changed. An easy way to do this is to run the File Sharing Security Level Change Tool, available from this
product's download page on www.buffaloamericas.com. This utility will let you easily change or restore your
Windows security settings to work with external authentication.
Converting Local Users into External Users
If using an external SMB server for authentication, you may convert any local users into external users. This way, the
TeraStation will have a user list that matches the users in the external SMB server, and access restrictions for this
TeraStation's shared folders may be assigned to the converted "external" users.
Follow the steps below to convert a local user into an external user. If a local user is converted, their user information
(including passwords) will be removed from the TeraStation. External users cannot be reverted to local users.
Note: External authentication should be enabled before local users can be converted. For more information on
external authentication, refer to the "User Authentication with an External SMB Server" section.
1
In Settings, click File Sharing.
2
Click
3
In the user list screen, check any users to be converted to an external user, then click Convert to External User.
4
Enter the confirmation number and click OK.
to the right of "Users".
Converted users are displayed under the "External Users" tab. You can then configure access restrictions for external
users.
33
Chapter 4 Managing Storage
RAID Arrays
TeraStations support many types of RAID. The type of RAID arrays available for use depends on how many drives are
installed in your TeraStation.
TeraStation
TS3400D
TS3400R
TS3200D
Default RAID Mode
RAID 5
RAID 1
Notes:
• If you change the RAID mode, all data on the array is deleted. This is true for every procedure in this chapter.
Always back up any important data before performing actions that affect your RAID array.
• After the RAID mode is changed (except when creating a RAID 0 array or JBOD), the TeraStation performs a RAID
check that will take about 10 hours per TB. File transfers are slower during this period. While the I17 message is
displayed on the LCD panel, do not turn off the TeraStation. If you do, the RAID check starts over.
• If the TeraStation is restarted or shut down while changing the RAID mode, the message displayed on the LCD
panel will change from I46 or I47 to I18.
RAID 6*
RAID 6 arrays are available for TeraStations with 4 or more hard drives. RAID 6 combines 4 or more drives into a single
array. The usable space is equal to the sum of the capacity of all drives minus the capacity of two drives. For example, if 4
drives are combined into a RAID 6 array, the usable space is the sum of the capacity of 2 drives. If 2 drives in the array are
damaged, you can recover data by replacing them. If 3 or more drives are damaged, your data is lost.
RAID 5*
RAID 5 arrays are available for TeraStations with 3 or more hard drives. RAID 5 combines 3 or more drives into a single
array. The usable space is equal to the sum of the capacity of the hard drives minus the capacity of one drive. For
example, if 4 drives are combined into a RAID 5 array, the usable space is the sum of 3 drives. If one drive in the array is
damaged, you can recover data by replacing the damaged drive. If two or more drives are damaged at the same time,
your data is lost.
RAID 10*
RAID 10 arrays are available for TeraStations with 4 or more hard drives. In this mode, mirrored pairs of drives in RAID 1
arrays are combined into a RAID 0 array. The usable space is equal to the capacity of the smallest drive multiplied by the
number of hard drives divided by 2.
34
RAID 1
Combines 2 drives into a mirrored array. The available space in the array is the capacity of a single drive. Identical data is
written to each drive. If a drive is damaged, data can be recovered by replacing the damaged drive. As long as one drive
in the array remains undamaged, all data in the array can be recovered.
RAID 0
Combines 2 or more hard drives into a single array. The usable disk space is the total space of all drives used. This simple
RAID mode offers faster performance than RAID modes that include parity. If a single drive in the array fails, then all data
in the array is lost.
JBOD
This mode uses the hard drives inside the TeraStation as individual drives. The disk space you can use is the total
capacity of all drives in the TeraStation. If any drive is damaged, then the data on that drive is lost.
*Available for TS3400D and TS3400R.
Working with RAID Arrays
To change RAID settings, navigate to Drives - RAID in Settings.
Using JBOD
With JBOD, each hard drive in the TeraStation is addressed separately. To put drives from an array into JBOD, follow the
steps below.
1
In Settings, click Drives.
2
Click
3
Click the array to delete.
4
Click Delete RAID Array.
to the right of "RAID".
35
Once JBOD is configured, create shared folders on each drive to use them.
Changing RAID Mode
To change the RAID mode, first put the drives in JBOD.
1
In Settings, click Drives.
2
Click
3
Click the array to delete.
to the right of "RAID".
Note: If the "RAID Mode" field is blank, the array is already in JBOD. Proceed to step 7.
4
Click Delete RAID Array.
5
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
6
Click OK.
7
Choose a RAID array.
8
Select a RAID mode and the drives to be used, then click Create RAID Array.
36
9
Step through the wizard to create the array.
Notes:
• You can also configure RAID settings from Easy Admin.
• After changing the RAID mode, create a shared folder.
Configuring a Hot Spare
If you have a hot spare configured and an array fails, the TeraStation immediately switches over to the hot spare. To use a
hot spare, you need an extra drive that's not part of any array and a RAID 1, RAID 10, RAID 5, or RAID 6 array.
Notes:
• All data on the hot spare drive is deleted when it is configured as a hot spare and again when it changes from a
spare to a drive in the array.
• A hot spare cannot be configured for TeraStation models with only two hard drives. Use RAID 1 instead.
1
In Settings, click Drives.
2
Click
3
Choose a RAID array.
4
Click Set as a hot spare.
5
Step through the wizard.
6
When the "Confirm Operation" screen opens, enter the confirmation number and click OK.
to the right of "RAID".
Notes:
• To turn the hot spare back into a normal disk, choose Set as a normal disk.
• If a drive fails in the RAID array before it is rebooted, the hot spare will not automatically replace the failed drive.
In this case, follow the steps below to repair the array.
(1) In Settings, navigate to Drives - Drives.
(2) Click the drive that was configured as a hot spare, then click Dismount Disk.
(3) Click Rediscover Disk.
(4) Navigate to Drives - RAID.
(5) Choose the RAID array to repair.
37
(6) Click the drive that was previously configured as a hot spare, then click "Recover RAID Array".
This will rebuild the RAID array.
RMM (RAID Mode Manager)
With RMM, you can create or expand a RAID array without erasing the data on the drives. To use RMM, insert all internal
drives of the same size into the slots.
Changing from JBOD to RAID 1
Hard drives that aren't in a RAID array show "Normal". You must have at least two drives available in JBOD (not in a RAID
array) to build the RAID 1 array with RMM.
1
In Settings, click Drives.
2
Click
3
Choose a RAID array.
4
Set the RAID mode to "RAID 1".
to the right of "RAID".
38
5
Check "Add a disk to RAID array with RMM. Your data will be preserved.".
6
Select the drive whose data will be saved from the drop-down menu.
7
Select the drive to add to the RAID array.
8
Click Create RAID Array.
9
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
Adding a Drive to an Existing RAID Array
You can add a drive to a RAID 1, RAID 5, or RAID 6 array. Drives that can be added to the RAID array show "Normal".
Note: RMM can be used to expand an array by one drive per operation. To expand by two or more drives, RMM must
be performed multiple times.
1
Click Drives.
2
Click
3
Choose a RAID array.
to the right of "RAID".
39
4
Select the drive to add to the RAID array.
5
Click Create RAID Array.
6
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
Changing the RAID Mode While Adding a Drive
Select the drive you want to add to the RAID array and choose the mode for the array. Enter the "Confirm Operation"
number and click OK.
RAID Scanning
RAID maintenance scans your RAID array for bad sectors and if it finds any it automatically repairs them. RAID 1, RAID 10,
RAID 5, and RAID 6 arrays are supported. For best results, run RAID maintenance regularly.
1
In Settings, click Drives.
2
Move the RAID scanning switch to the
3
Click
4
Click Edit.
position to enable RAID scanning.
to the right of "RAID Scanning".
40
5
Select when to run the scan and click OK.
Notes:
• Check "Immediately" to run RAID maintenance immediately.
• To stop a RAID scan, click Cancel RAID Scan.
Adding an External Hard Drive
Connecting an External Drive
Your TeraStation includes USB ports (the number of ports depends on your model), and you can connect external
drives to these ports. Once connected they appear as shared folders on the TeraStation. Formatted drives are detected
automatically. Unformatted drives should be formatted in Settings.
After a USB drive is recognized, Windows adds "usbdisk X" under the TeraStation in "Network", where "X" is the USB port
where the hard drive is connected.
The following USB devices are supported by the TeraStation:
• USB storage devices
• Card readers (except for card readers that can recognize two or more memory cards)
• Digital cameras
• USB-connected UPSs
• USB printers
Buffalo external USB drives are recommended.
These devices are not supported:
• DUB and DIU series drives
• Hubs, mice, and keyboards
Connect only one device to each USB port of the TeraStation. Some external drives with automatic power-on don't
turn on automatically when connected to the TeraStation. Use their manual power switch to turn them on. Be sure
to connect only one bus-powered drive at a time. If there is insufficient bus power for your USB drive, connect its AC
adapter. Note that only the first partition of a connected USB hard drive is mounted. Additional partitions are not
recognized. Do not connect bus-powered devices (except for USB flash drives and card readers) to the TS3200D.
Notes:
• Hubs are not supported. Connect a single USB drive to each USB port.
• Backup data from Mac OS may include characters that cannot be written to FAT16 or FAT32 drives such as ".DS_
Store". For best results, reformat the drive before using it as a backup target.
• The TeraStation is compatible with most USB 2.0 external hard drives. Compatible USB 3.0 external drives include
HD-LBU3 series, HD-LXU3 series, HD-PCTU3 series, HD-PNTU3 series, HD-PZU3 series (as of May 2013)
41
Dismounting Drives
If the TeraStation is powered on, dismount drives (internal and external) before unplugging them. You may dismount
external drives with the function button, or any drive from Settings. If the TeraStation is off, then all drives are already
dismounted and may be unplugged safely.
Dismounting with the Function Button
Hold down the function button for 8 seconds. The function button will flash as all external drives are dismounted, which
will take about 30 seconds. When the dismount is finished, the function LED will stop flashing and glow steadily. You
may now unplug any USB drives safely.
Note: After 60 seconds, the function LED will go out and any drives that have not yet been unplugged will be
remounted.
Dismounting from Settings
1
In Settings, click Drives.
2
Click Drives to dismount an internal drive or USB Drives to dismount an external drive.
3
Select the drive to dismount and click Dismount Disk. It will take about 30 seconds for the drive to be dismounted.
4
When the following message is displayed, it is safe to unplug the drive.
42
Note: To remount the drive, unplug it and then plug it back in.
Checking Drives
A disk check tests the data on a drive in the TeraStation or connected via USB for integrity. Errors are fixed automatically.
With large drives, a disk check may run for many hours. Shared folders cannot be accessed during a disk check. Do not
turn off the TeraStation until the disk check is finished. Use the procedure below to run a disk check.
1
In Settings, click Drives.
2
Select Drives to check an internal drive or USB Drives to check an external drive.
3
Select the drive to test, then click Check Disk.
4
Click Check. You have the option of deleting information files from Mac OS during the check if desired.
Formatting Drives
Note: Under some circumstances, data deleted when a drive is formatted can be recovered. To ensure that data is
43
"gone forever", a format might not be sufficient. See the "Erase Data on the TeraStation Completely" section below.
1
In Settings, click Drives.
2
Select Drives to format an internal drive or USB Drives to format an external drive.
3
Select the drive to format, then click Format Disk.
4
Select a format type, then click Format.
44
5
6
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
Depending on the size of your drive, the format may take several minutes or several hours to complete.
"Formatting" will be displayed on the LCD display until the format is complete.
Notes:
• Do not turn off or disconnect power to the TeraStation while formatting a hard drive.
• For drives of 2.2 TB or larger, make sure that the "GPT Partition" checkbox is selected. For many drives, this option
will be enabled automatically during format.
Encrypting Drives
Internal drives (and arrays) can be encrypted with 128-bit AES during formatting. Encrypted drives and arrays are then
readable only from that specific TeraStation. To unencrypt a drive or array, uncheck "Encryption" and format it again.
Media Cartridges
If configured as a media cartridge, an internal drive can be used as a removable storage device in the same way as an
external drive. Media cartridges can be unplugged and connected to a different TeraStation with all data intact.
To configure a drive as a media cartridge, check "Media Cartridge" during formatting. To return it to its original state,
45
uncheck "Media Cartridge" and reformat the drive.
Media cartridges do not support:
• RAID arrays
• LVM volumes
• Access restrictions
• Direct connection to a Windows computer
Erase Data on the TeraStation Completely
Under some circumstances, data from formatted drives can be recovered. The disk erasure process in this section does
a much more thorough job of erasing data. This procedure is recommended for removing all data from a drive in a way
that makes it nearly impossible to recover with current tools. All data on the drives is completely erased. The TeraStation
will then be in the following state:
• All drives in JBOD
• An empty shared folder on each drive
• All settings returned to their default values
• All logs deleted
If you remove a drive and then erase all data on the TeraStation, the LCD will show the E22 error message and the
number of the removed drive. You can still use the TeraStation.
1
In Settings, click Management.
2
Click
3
Click Erase TeraStation.
to the right of "Restore/Erase".
46
4
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
5
All data on the TeraStation will be permanently erased.
Disk Quotas
You can set a disk quota to limit drive space for each user or group. You can also set an alert space. If the drive space
exceeds the set alert space, an email notification is sent. To configure email notifications for disk quota, refer to the
"Email Notification" section in chapter 8.
Notes:
• When using quotas, disable the recycle bin or empty the trash folder often. The limited space includes the space
used for trash.
• Quotas apply per drive or per array. If a quota is set to 1 GB, each array or drive can use a maximum of 1 GB.
• Quotas cannot be set for external hard drives connected to the TeraStation and hard drives that are configured as
media cartridges.
• If both user and group quotas are configured for a user, the most restrictive quota will always apply.
• Make sure that SMB2 is disabled before using quotas on the TeraStation.
Quotas for Users
Follow this procedure to limit the shared folder disk space available for a user.
1
In Settings, click File Sharing.
2
Click
3
Select the user whose space will be limited.
to the right of "Users".
47
4
Enable quotas, choose the maximum space the user will be allowed to use, and click OK.
Note: If you change the primary group, restart the TeraStation to apply the quota settings.
5
Click OK.
Quotas for Groups
Follow the procedure below to limit the space for shared folders that each group can use.
1
In Settings, click File Sharing.
2
Click
3
Select the group whose space will be limited.
4
Enable quotas, choose the maximum space the group is allowed, and click OK.
5
Click Close.
6
Click
7
Select the user who will inherit the group quota settings.
8
Change the user's primary group to the group with the quota, then click OK.
9
Click OK.
to the right of "Groups".
to the right of "Users".
48
Size Limits
If LVM is enabled, volumes can be created with maximum size limits.
1
In Settings, click Drives.
2
Click
3
Select the drive or array where the volume will be located and click Enable LVM on Volume.
4
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
5
Click OK.
6
Click Edit under "NAS Volume".
to the right of "LVM".
49
7
Click Create Volume.
8
Configure the desired settings, then click OK.
9
Click OK.
10Click Close.
11Click Close.
12Navigate to File Sharing - Folder Setup.
13Click Create Folder.
14Configure the settings.
15Select the volume that you created and click OK.
Using the TeraStation as an iSCSI Device
Introduction
iSCSI is a protocol for carrying SCSI commands over IP networks. Unlike traditional SAN protocols such as fibre channel,
which requires special-purpose cabling, iSCSI can be run over long distances using existing network infrastructure.
Normal Windows formatting such as NTFS is supported.
50
Differences Between NAS and iSCSI
With iSCSI, the TeraStation is connected to a single computer, such as a server. Other computers on the network access
files on the TeraStation through the computer it's connected to. The TeraStation can be used as a local drive from
Windows Server. Features of Windows Server such as Active Directory can be used normally.
As a NAS, the TeraStation is a server, and computers (including other servers) on the network can access shared folders
on it directly. A separate server is not required, and features such as backup are built-in.
Network Configuration
Use gigabit or faster network equipment with iSCSI. For best results, a dedicated network for iSCSI is recommended,
separate from the regular network. Use fixed IP addresses for storage devices such as the TeraStation.
Install the Microsoft iSCSI Software Initiator
Windows XP, Windows Server 2003
Before using iSCSI equipment with Windows XP or Windows Server 2003, download and install the "Microsoft iSCSI
Software Initiator".
1
Go to http://www.microsoft.com.
2
Search for "Microsoft iSCSI Software Initiator".
3
Download the latest version of the Microsoft iSCSI Software Initiator.
4
5
When the download is complete, double-click on the installer. Check the "Initiator Service" and "Software Initiator"
checkboxes.
Step through the wizard to install.
Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, Windows Server 2008
If you are using Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012, or Windows Server 2008, the
Microsoft iSCSI Software Initiator is already installed on your computer. You don't need to download and install it.
iSCSI Setup
To use the TeraStation as an iSCSI hard drive, configure it as described below.
1
Connect the TeraStation's Ethernet and power cables and configure the TeraStation's IP address and its clock.
2
In Settings, click Drives.
3
Click
to the right of "LVM".
51
4
Select the drive or array where the volume will be created and click Enable LVM on Volume.
Notes:
• Enabling LVM before using a drive as an iSCSI drive is optional. If LVM is not enabled, you can still create one iSCSI
volume from the entire drive. However, enabling LVM is recommended for drives that will be used for iSCSI.
• If the LVM settings are changed, all data on the volume will be erased. Before changing the settings, back up any
important data.
5
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
6
Click Close.
7
Move the iSCSI switch to the
8
Click
9
Click Create Volume.
position to enable iSCSI.
to the right of "iSCSI".
10Enter a volume name, volume description, volume, and size, then click OK.
11Enter the confirmation number and click OK.
12Click Close.
13Connect the new volume. The process for this will depend on your iSCSI software.
Procedure using Buffalo's iSCSI Connection Tool
1
2
Install the iSCSI Connection Tool on your computer from the CD supplied with the TeraStation, or download it from
www.buffaloamericas.com.
Click Start - All Programs - BUFFALO - iSCSI Connection Tool - iSCSI Connection Tool. For Windows 8.1, Windows 8, and
Windows Server 2012, click the iSCSI Connection Tool.
52
3
Click Register iSCSI Device, select the volume to connect, and click Connect.
Notes:
• If you will use the TeraStation regularly, check "Connect on Start Up" before connecting.
• Always disconnect the volume before shutting down the TeraStation.
For the Microsoft iSCSI Software Initiator:
Navigate in Windows to Control Panel - Administrative Tools - iSCSI Initiator, enter the IP address of the TeraStation in the
"Target" field, click Quick Connect.
The connected volume will be recognized by the computer as an unallocated volume. Assign and format the volume in
Windows. When the format process is completed, the drive will be visible as an icon in "Computer" or "My Computer"
and can be used as a normal drive on the computer.
53
Use with Multiple Computers
If the TeraStation is divided into multiple volumes (or drives), it can be used with multiple computers.
1
Create multiple LVM volumes, then create multiple iSCSI volumes. You can create up to 32 volumes.
2
Download and install the iSCSI Connection Tool from www.buffaloamericas.com.
3
4
Launch the tool at Start - All Programs - BUFFALO - iSCSI Connection Tool - iSCSI Connection Tool.
For Windows 8.1, Windows 8, and Windows Server 2012, click Start - iSCSI Connection Tool.
Click Register iSCSI Device, select the volume to connect, and click Connect.
Notes:
• Volumes that are currently in use cannot be connected.
• If the TeraStation will be used regularly, check "Connect on Startup" before connecting.
5
The connected volume will be recognized by the computer as an unallocated volume. Assign and format the
volume in Windows.
Checking Whether iSCSI Volume is Connected
To check whether an iSCSI volume is connected, navigate to Drives - iSCSI - iSCSI Settings and select Connection. If
"Connected" is displayed, the TeraStation is currently connected from the client.
Using the iSCSI Connection Tool
Registering the TeraStation and Connecting the Volumes
If the TeraStation is divided into multiple volumes or drives, it can be used with multiple computers.
1
2
Connect the Ethernet cable of the TeraStation to the network.
Click Start - All Programs - BUFFALO - iSCSI Connection Tool - iSCSI Connection Tool.
For Windows 8.1, Windows 8, and Windows Server 2012, click Start - iSCSI Connection Tool.
54
3
Select the TeraStation from the Target product list, then click Register iSCSI Device.
Note: If access restrictions are configured, enter your username and password.
4
Select the volume to be connected and click Connect.
The connected volume is added as a local drive in Computer (or My Computer). Repeat these steps on each computer to
connect multiple volumes.
Note: If using Windows XP or Windows 2000, use LVM to create volumes that are 2 TB or smaller.
Mutual Authentication with the TeraStation
The TeraStation can perform mutual authentication (two-way authentication). Dual passwords ensure that only
authorized client computers can access the volume on the TeraStation.
Mutual Authentication Password Setup for the TeraStation
In Settings, navigate to Drives - iSCSI - Security - Access Restrictions for Entire System - Edit - Access Restrictions. Click Mutual
Authentication and set a mutual authentication password.
55
Mutual Authentication Password Setup for Individual Volumes
In Settings, navigate to Drives - iSCSI - Create Volume. Enable access restrictions and mutual authentication. Set the
mutual authentication password that will be required to connect to each volume.
Mutual Authentication Password Setup for Your Computer
Each computer that connects to an iSCSI volume will need to enter the mutual authentication password for the volume.
A computer cannot connect to multiple volumes with different mutual authentication passwords at the same time.
To change the mutual authentication password at the computer to the mutual authentication password for another
volume, navigate to Setup - Set Mutual CHAP Secret in the iSCSI Connection Tool menu.
Note: If different passwords are set for the mutual authentication password of the TeraStation (entire system) and
mutual authentication passwords for each volume, after the volume is connected, the volume name will no longer
be displayed in the "Volume" field of the iSCSI Connection Tool. If this happens, navigate to Setup - Set Mutual CHAP
Secret in the iSCSI Connection Tool, enter the TeraStation's password, and click OK.
Disconnecting and Unregistering the TeraStation
To disconnect the TeraStation, disconnect the volume and remove the registration as shown below.
1
Click Start - All Programs - BUFFALO - iSCSI Connection Tool - iSCSI Connection Tool.
For Windows 8.1, Windows 8, and Windows Server 2012, click Start - iSCSI Connection Tool.
2
Select the volume to disconnect from "Volume", then click Disconnect.
3
Click Yes.
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4
Select the TeraStation to be disconnected from "Target", then click Unregister iSCSI Device.
Note: When connecting to the TeraStation from multiple computers, follow the above procedure to remove the
registration from each computer.
5
Disconnect the Ethernet cable of the TeraStation.
The TeraStation is now disconnected.
To disconnect multiple volumes in a single operation, follow the procedure below.
(1) Start the iSCSI Connection Tool.
(2) Click Setup - Remove the registered iSCSI Hard Disk.
(3) Select the IP address (port number) of each TeraStation that you want to disconnect and click Remove.
Creating and Expanding Volumes
Creating an iSCSI Volume
Up to 32 iSCSI volumes are supported. Each individual iSCSI volume can be connected to different computers (a single
iSCSI volume cannot be connected to multiple computers).
Notes:
• When an iSCSI volume is deleted, all data contained in the iSCSI volume is erased. Before changing settings, back
up any important data.
• Enable LVM (previous page) to delete or create volumes.
1
In Settings, click Drives.
2
Click
3
Click Create Volume.
4
Choose a name, description, volume, and size, then click OK.
5
Enter the confirmation number and click OK.
6
Click Close.
to the right of "iSCSI".
Note: Before using, connect the new volume with an iSCSI connection tool and format the volume from within your
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OS.
Expanding the Volume Size
You can expand the size of a volume. If the iSCSI volume is on an LVM-enabled drive or array, you can also create or
delete the volume.
1
In Settings, click Drives.
2
Click
3
Click the volume you want to expand.
4
Enter a new size and click OK.
5
Click OK.
6
Click Close.
to the right of "iSCSI".
Disconnecting Volumes
From Settings, you may temporarily disconnect iSCSI volumes from any initiators and clients.
Navigate to Drives - iSCSI. Select the iSCSI volume to disconnect and click Disable Connection. To reconnect the volume,
58
click Enable Connection.
Similarly, you may connect or disconnect a volume from the editing page by enabling or disabling Volume Connection.
Setting Access Restrictions
A username and password can be set following the procedure below for the entire TeraStation iSCSI volume or for
each volume. When the access restrictions are set, the system asks for entry of a username and password when the
TeraStation is connected by the iSCSI Connection Tool.
Setting Access Restrictions for an Entire iSCSI Volume
1
In Settings, click Drives.
2
Click
to go into iSCSI settings.
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3
Click the Security tab.
4
Click Edit.
5
Enable "Access Restrictions", enter the username and password, and click OK.
Note: To use mutual authentication with access restrictions, configure the settings below:
• In the screen shown above, check "Mutual Authentication" and enter the password in the "Mutual Authentication
Password" field.
• In the "User Authorization" window displayed when the TeraStation is connected, select "Enable Mutual
Authentication" to connect. Enter the mutual authentication password.
• If using the iSCSI Initiator from Windows 8.1, Windows 8, Windows 7, Windows Vista, or Windows Server 2008,
configure the CHAP login information to allow searching for or connecting to targets.
6
Click Close.
Setting Access Restrictions for Individual Volumes
1
In Settings, click Drives.
2
Click
3
Click the volume where you want to set the access restrictions.
to the right of "iSCSI".
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4
Enable "Access Restrictions", enter the username and password, then click OK.
Note: You have the option to use the client IQN for access restrictions.
5
Click Close.
Mutual Authentication Access Restrictions by Username and Password
To set access restrictions using mutual authentication in addition to regular access restrictions, configure the settings as
shown below.
• In the screen above, check "Mutual Authentication" and enter the password in the "Mutual Authentication Password"
field.
• In the "User Authorization" screen displayed when the TeraStation is connected, select "Enable Mutual
Authentication".
• The entry screen for the mutual authentication password will be displayed again. Enter the password.
• If using the iSCSI Initiator included with Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2012,
or Windows Server 2008, set the CHAP login information for target searches and connections.
Hard Drive Replacement
Hard drives in the TeraStation show a blue status LED during normal operation. When a drive fails, its error LED will glow
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red.
1
2
Error LED
Glows red if a drive has failed.
Status LEDs
The failed drive's status LED will be glowing a steady red. A drive with a red status LED is ready to hot-swap.
Notes:
• Do not unplug a drive whose status LED is green instead of red. Dismount it first or shut down the TeraStation
before swapping a working drive. If you remove the drive without properly dismounting it, data may be lost or
the TeraStation may malfunction.
• Use a Buffalo OP-HDS series drive of the same size or larger (the same size if using RMM) as the replacement drive.
If a larger drive is used, the extra space will not be usable in a RAID array.
• To avoid damaging the TeraStation with static electricity, ground yourself by touching something made of metal
before handling any sensitive electronic parts.
• After a drive is replaced, it will take about 30 minutes before normal file reading and writing are restored. Settings
may not be accessible during this period.
• Do not change the order of the hard drives in the TeraStation. For example, pulling out drive 1 and replacing it
with drive 2 may cause data to be corrupted or lost.
• If the LCD display does not change after a new drive is installed, click Rediscover Disk in Settings.
Hard Drive Replacement Examples
Drive Replacement (using JBOD or a redundant RAID mode such as RAID 1, 5, or 6 with
auto-shutdown disabled)
This section describes replacing a drive with the TeraStation on.
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1
Open the front cover with the included key.
2
The failed drive's status LED will be glowing red. Push its unlock button and swing the lock mechanism out.
Hard drives without red status LEDs lit are still on. Do not unplug or remove them.
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3
Pull out the drive cartridge and remove it from the TeraStation.
4
Insert the new drive in the empty slot. Slide the drive in with the locking mechanism open.
64
5
6
7
Swing the lock back down until it clicks into place.
When the replacement hard drive is recognized, the status LED will flash red and the I31 message will be displayed
on the LCD panel.
Hold down the function button on the front of the TeraStation for 3 seconds until it beeps.
For RAID 1, 5, or 6:
The TeraStation will start rebuilding the RAID array automatically. After a few minutes, the I18 message will be
displayed until the array is rebuilt.
For JBOD:
The drive will be formatted as an individual drive. Create a shared folder on the drive before use.
Drive Replacement (using a redundant RAID mode such as RAID 1, 5, or 6 with autoshutdown enabled)
This section describes the process of replacing a drive while the TeraStation is off.
1
Open the front cover with the key.
2
Push the unlock button of the failed hard drive and swing the lock mechanism out.
3
Pull out the drive cartridge and remove it from the TeraStation.
4
5
6
7
Insert the new hard drive in the empty slot. Slide the drive in with the locking mechanism open. Swing the lock
back down until it clicks into place.
Press the power button on the TeraStation.
When the replacement hard drive is recognized, the status LED will flash red and the I31 information message will
be displayed on the LCD panel.
Hold down the function button on the front of the TeraStation for 3 seconds until it beeps. The TeraStation will start
rebuilding the RAID array automatically. It will take about 5 minutes before the I18 message is displayed.
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Drive Replacement (RAID 0)
Drives in a RAID 0 array do not automatically turn off in the event of a malfunction. Before replacing the failed drive,
either dismount the drive from Settings, or shut down the TeraStation.
This section describes the process of replacing a drive with the TeraStation on.
Note: If a hard drive malfunctions in RAID 0, all data on the RAID array will be lost. All of the settings for the shared
folders (such as access restrictions) are erased after replacing a drive from a RAID 0 array.
1
Open the front cover with the included key.
2
In Settings, navigate to Drives - Drives.
3
Select the hard drive with the flashing status LED and click Dismount Disk.
4
Enter the number that appears on the screen, then click OK.
5
The status LED will stop flashing and glow steadily.
6
Unlock the failed drive by pushing the unlock button and swinging the lock mechanism out.
Note: Hard drives without red status LEDs lit are still on. Do not unplug or remove them.
7
8
9
Pull out the hard drive cartridge and remove it from the TeraStation.
Insert the new hard drive (sold separately) into the empty slot. Slide the drive in with the locking mechanism open.
Swing the lock back down until it clicks into place.
When the replacement drive is recognized, the status LED will flash red and the I32 information message will be
displayed on the LCD panel.
Select the RAID array from Drives - RAID in Settings and click Delete RAID Array. In Drives - Drives, click Format Disk to
format the new drive. In Drives - RAID, choose the type of RAID array desired. Enter the confirmation number and
click OK. Create a shared folder before use.
Drive Replacement (using a redundant RAID mode such as RAID 1, 5, or 6 with a hot
spare configured)
If your TeraStation's drives are in a redundant RAID mode, and you have a hot spare enabled, a malfunctioning drive in
the array is replaced by the spare disk and the RAID array is rebuilt automatically. The status LED will continue to glow
red for the failed drive even after the RAID array is rebuilt with the hot spare. This section describes the replacement
process for a hard drive while the TeraStation is still on.
1
Open the front cover with the included key.
2
The failed drive's status LED will be glowing red. Push its unlock button and swing the lock mechanism out.
3
Pull out the drive cartridge and remove it from the TeraStation.
4
5
Insert the new drive in the empty slot. Slide the drive in with the locking mechanism open. Swing the lock back
down until it clicks into place.
When the replacement drive is recognized, the status LED will flash red and the I31 information message will be
66
displayed on the LCD panel.
6
Hold down the function button on the front of the TeraStation for 3 seconds until it beeps. The replacement hard
drive is automatically registered as a hot spare.
To use the replacement disk as a normal drive rather than a hot spare, navigate to Drives - RAID and click the RAID
array, select the new drive, and click Set as a normal disk.
Replacing a Media Cartridge
Drives configured as media cartridges may be removed and moved to a different TeraStation for use. Before unplugging
the drive, dismount it in Settings or shut down the TeraStation.
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Chapter 5 Backup
Back Up from the TeraStation
You can back up TeraStation folders to:
• A different folder on the TeraStation
• Another LinkStation on the network
• Another TeraStation on the network
You can also configure backup jobs from Easy Admin.
Preparing a Backup Destination
First, configure a folder as a backup destination.
1
In Settings, click File Sharing.
2
Click
3
Choose the folder to set as a backup destination.
4
Click Edit.
5
Under "LAN Protocol Support", check "Backup" and click OK.
to the right of "Folder Setup".
Note: To configure a password, enter it in the "Remote Backup Password" field. Leave this field blank if you don't
want a password. If the target device is configured with a backup password, you can easily find the backup target
folder during configuration of the backup job by searching for the password.
Backing up to a LinkStation or TeraStation on another network when connected by a
VPN
You can back up to a LinkStation or TeraStation on another network as long as the two networks are connected by a
VPN. Follow this procedure to enter the IP address or hostname of the target LinkStation or TeraStation.
1
In Settings, click Backup.
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2
Click
3
Click List of LinkStations and TeraStations.
4
Click Add under "Off-subnet Devices", enter the IP address of the target LinkStation or TeraStation, and click Close.
to the right of "Backup".
If your setup meets the requirements below, you don't have to configure these settings:
• The source and target TeraStations are on the same network.
• No backup password is set for the target TeraStation.
• No TeraStation from outside the subnet, or connected by a VPN, is used.
Notes:
• To back up data between LinkStations or TeraStations on a network using jumbo frames, make sure that both
devices are configured to use identical (or similar) Ethernet frame sizes. If Ethernet frame sizes are significantly
different, the backup job may not be properly performed. In such a case, select the default frame size (1500
bytes).
• You can also specify hostname by a fully qualified domain name (FQDN).
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Configuring a Backup Job
1
In Settings, click Backup.
2
Click
3
Click Create New Job.
to the right of "Backup".
Note: Up to 8 backup jobs can be configured.
4
Select backup settings such as date and time to run.
The following types of backup jobs may be selected:
Type
Files included
Normal backup
All files in the source will be backed up to the destination.
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Type
Overwrite (incremental)
Overwrite (differential)
Management backup
Files included
The first time the backup job runs like a normal backup. In subsequent
backups, files added to the source as well as files deleted from the source are
kept in the backup folder.
The first backup job runs like a normal backup. As each additional backup
job runs, files are added to and deleted from the backup folder. The backup
destination folder is always the same size as the backup source folder.
Each time a backup is executed, management information is stored, and
only files that have changed are copied or deleted. Data is retrieved from
the previous backup file for files that were not changed. This is useful for
making backups with limited space or for referencing status at a particular
point in time (for use for data snapshot applications). The destination folder
for a management backup should be a local folder on this TeraStation or on a
USB drive attached to it. The target folder will be set to read-only. Do not use
folders from drives formatted with FAT.
5
Click Add.
6
Click Browse under "Backup Source Folder Name".
7
Select the shared folder that will be the backup source, then click OK.
8
Click Browse under "Backup Target Folder Name".
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9
Select the backup target and click OK.
Note: If you will use the same folder for both Amazon S3 remote replication and as a backup target folder, create a
new subfolder under "\wbfs\amazons3". Under "LAN Protocol Support", check "Backup" and click OK. Without these
settings, that shared folder will not be listed in the backup target folder list.
10Click OK.
Tasks added to "Backup List" are displayed.
11Click Close.
Replication
Replication copies all data from a share to a share on a different TeraStation. This is an easy way to configure a reliable
system to provide data protection in the event your main TeraStation fails. To configure replication, connect an Ethernet
cable to the LAN port of each TeraStation and follow the steps below.
Note: Replication source data is copied to the replication target folder with a differential overwrite. Any data that is
not in the replication source will be overwritten.
1
In Settings, click Backup.
2
Click
to the right of "Replication".
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3
Click Edit.
4
Click Add.
5
Click Browse under "Replication Source".
6
Select the shared folder that will be the replication source, then click OK.
7
Click Browse under "Replication Target".
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8
Select the shared folder that will be the replication target, then click OK.
9
Click OK.
10Click Yes.
Notes:
• During setup, you may choose to encrypt and/or compress replication data. Encrypted data will transferred
securely on the network. Compressed data will ease network loading and is recommended for slow or heavily
loaded network connections. Either will increase the CPU load on the source TeraStation. Encrypted and
compressed data will be unencrypted and decompressed on the target TeraStation.
• A maximum of 64 shared folders can be configured for replication.
• Shared folders with a backup password set cannot be selected as replication targets.
• Replication can also be used to copy all data from a share to a share on an attached external drive. Format
the drive with ext3 or XFS before using it for replication. Drives with FAT32 partitions are not supported with
replication.
• You can select subfolders as the replication source. Folders whose names contain more than 80 alphanumeric
characters cannot be selected.
• Don't use the same TeraStation for both failover and replication, or replication and Time Machine.
• Don't configure replication from one source folder to multiple target folders.
• If a network problem causes a replication error, unsynced data may be shown as "0" even though replication is
incomplete. Click Resync to recover from the replication error. All files from the source folder will be copied to the
target folder.
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Failover
With failover, two TeraStations are connected to the network for redundancy. If a problem occurs in the main TeraStation
so that it can no longer be accessed, operation is automatically switched to the backup TeraStation.
Note: Use identical model and capacity TeraStations for the main TeraStation and backup TeraStation. If the capacity
of the main TeraStation is larger than that of the backup TeraStation, an I33 replication error will occur.
Ethernet Cable Connection Methods
Two different configurations for failover are available.
Connecting to the network at LAN port 1 and setting failover at LAN port 1
With the first setup, if the main TeraStation fails, the backup TeraStation will replace it completely, using the same name
and IP address. The backup TeraStation is updated over normal network traffic.
Connecting to the network at LAN port 1 and setting failover at LAN port 2
With the second setup, the backup TeraStation and main TeraStation are connected by a second Ethernet cable
connecting their LAN 2 ports. Updating is done over this dedicated network path, so updates are quicker and don't
interfere with normal network traffic. With this setup, if the main TeraStation fails, the backup TeraStation will replace it
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by name, but will keep its original IP address.
Check if the main TeraStation is alive using LAN port 1 and back up data via LAN port 2
• Select LAN port 1 for the backup target and LAN port 2 for the backup LAN port.
• This is more efficient than the setup below and doesn't interfere with normal network traffic.
Check if the main TeraStation is alive and back up the data via LAN port 2
• Select LAN port 2 for the backup target and for the backup LAN port.
• This is fault-tolerant if network disconnections occur.
The main and backup TeraStations should be the same model and capacity. Use fixed IP addresses for both TeraStations.
Because the IP address of the TeraStation designated as the backup cannot be changed, set its IP address before
configuring failover.
Usage Restrictions
Function Restrictions
Failover is not available when any of the following functions are enabled:
Replication, sleep mode, encrypted disk volume, MySQL server, media cartridge, LVM volume, iSCSI volume, port
trunking, cloud storage, surveillance server, hot spare, access restrictions by Active Directory or NT domain
Non-Transferable Settings
The settings below are not copied from the main TeraStation to the backup TeraStation. Make a note of the original
settings so that they can be configured manually if the backup TeraStation replaces the main TeraStation.
Web server (including PHP), MySQL server, Direct Copy, WebAccess, print server, UPS synchronization, antivirus*, email
notification**
*Only if the antivirus is activated on the TeraStation.
**Email notification settings will revert to the default settings after failover. Notification emails will be sent at midnight
by default. Reconfigure email notification after the backup TeraStation replaces the main TeraStation.
Note: After failover, re-register your buffalonas.com account for WebAccess on the new main TeraStation if LAN port
1 is assigned a new static IP address or using DHCP. If the new main TeraStation inherits the original static IP address
for LAN port 1, WebAccess settings will be transferred and you will not need to reconfigure it.
Using with UPS
Once failover is configured, you cannot set up a UPS for the backup TeraStation. Configure your UPS before configuring
failover. UPS recovery can be configured for both the main TeraStation and the backup TeraStation. However, the UPS
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settings of the main TeraStation will not be copied to the backup TeraStation.
If the backup TeraStation is configured to sync with the UPS connected to the main TeraStation, and the main
TeraStation shuts down, the backup TeraStation will no longer be able to detect if there was a power outage. In this case,
move the UPS communication cable from the main TeraStation to the backup TeraStation and reconfigure the UPS link
settings.
Configuration
1
In Settings, click Backup.
2
Click
3
Click Edit Failover Status.
4
Select a TeraStation to be the target backup device.
5
Enter the administrator password of the target backup device, then click Start Failover.
6
7
to the right of "Failover".
If the administrator password is correct, the backup TeraStation will beep. To accept the settings from the main
TeraStation, hold down the function button on the front of the backup TeraStation until it stops beeping.
The I51 message will display on the LCD and NAS Navigator2 for both TeraStations. Wait until initialization finishes.
Failover is configured after it finishes and the I51 message disappears.
Notes:
• If replication is configured for more than one folder, initialize the TeraStation before configuring failover.
• The main TeraStation cannot be used as the backup location for Time Machine.
• If email notification is enabled and failover occurs, navigate to Management - Email Notification - Edit in the main
TeraStation's settings and click OK.
• Ethernet frame size settings for main and failover TeraStations should be 1500 bytes. To change the Ethernet
frame size, navigate to Network - IP Address, click the LAN port and Edit, and change the Ethernet frame size to
"1500" bytes.
• Files whose filenames contain more than 80 alphanumeric characters will not be backed up.
• If the I33 error message appears on the LCD display, navigate to Backup - Replication and click Resync.
• Don't use the same TeraStation for both failover and replication, or failover and Time Machine.
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Additional Settings
Maintenance Mode
If failover is configured, change to maintenance mode temporarily before operating the following settings:
Initializing settings, changing the RAID settings, formatting drives, iSCSI volume, restarting or turning off the TeraStation,
updating the TeraStation's firmware
Enable/Disable Maintenance Mode
Maintenance mode can be enabled and disabled at Backup - Failover in the main TeraStation's settings. Click
Maintenance mode to enable maintenance mode, or click Cancel maintenance mode to disable maintenance mode.
Service IP Address
The "service IP address" will be the new address of the backup TeraStation when it takes over operation from the main
TeraStation. If no service IP address is set, or a fixed IP address is set, an attempt is made to inherit the IP address from
the main TeraStation.
When the Main TeraStation Fails
Backup TeraStation Promotion Situations
• The backup TeraStation cannot detect the main TeraStation within a specified time
If the backup TeraStation has not received the packet from the main TeraStation for a specified time, the backup
TeraStation considers the main TeraStation to have failed. By default, it will try 5 times and wait 60 seconds. If this is
triggered by accident, reconfigure failover from the main TeraStation.
• The following error occurs
If any of the following errors occur, the main TeraStation will automatically shut down and the backup TeraStation
will take over from the main TeraStation:
E12 (cooling failure), E14 (cannot mount RAID array), E16 (drive not found), E22 (cannot mount drive), E30 (drive
failure)
Displayed Messages
If network problems occur, the following messages may appear on the LCD display and in NAS Navigator2 even if
neither TeraStation has failed. If this happens, log in to both the main and backup TeraStation's Settings, reset the
failover settings, and configure it again.
• The I49 message may appear for the backup TeraStation if the main TeraStation fails.
• The E27 message may appear for the main TeraStation if it cannot detect the backup TeraStation on the network.
Backing Up Your Mac with Time Machine
Time Machine is a backup program included with OS X 10.5 or later. Configure your TeraStation as shown to use Time
Machine.
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1
In Settings, click File Sharing.
2
Move the AFP switch to the
3
Click
4
Choose a shared folder as your backup destination for Time Machine.
5
Click Edit.
6
Under "LAN Protocol Support", check "AFP (Mac)" and click OK.
7
Click OK.
8
Click Close.
9
Click Backup.
10Click
position to enable AFP.
to the right of "Folder Setup".
to the right of "Time Machine".
11Click Edit.
12Click Browse.
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13Select the shared folder that you set in the previous step, then click OK.
14Click OK.
15Click OK.
16Move the Time Machine switch to the
position to enable Time Machine.
17On the Mac, open System Preferences.
18Click Time Machine.
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19Click Choose Backup Disk.
20Select the TeraStation, then click Use for Backup.
21Enter a username and password with the rights to access the shared folder of the TeraStation, then click Connect.
Note: If access restrictions are not configured on the target share, log in with the administrator account. The
default username and password for the administrator account are "admin" and "password". If access restrictions are
configured, log in with an account with write privileges.
22Time Machine will count down from 120 seconds, and the backup will begin.
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Copying from a USB Device
Use Direct Copy to copy from a USB device directly to the TeraStation.
Note: To use Direct Copy, connect only one USB device at a time.
These devices are supported:
• USB mass storage devices
• Card readers (except for card readers that can recognize two or more memory cards)
• Digital cameras and other PTP devices
• UPS devices that are specifically indicated as compatible
• USB printers
These devices are not supported:
• USB hubs
• Mice
• Keyboards
1
In Settings, click Backup.
2
Move the Direct Copy switch to the
3
Connect the USB device. When it mounts (about 10 seconds), the function button will light up.
position to enable Direct Copy.
Note: Devices that don't trigger the function button to light up are not supported.
4
You now have 60 seconds to hold down the function button for 3 seconds. If you do, the function button will flash
as all the files on the USB device are copied to the Direct Copy folder of the TeraStation.
Notes:
• While the function button is flashing, hold it down for 3 seconds to cancel Direct Copy.
For digital cameras that are not in the USB mass storage class, all files from the digital camera are copied.
• To change the Direct Copy target folder, navigate to Backup - Direct Copy - Edit, select a new folder, and click OK.
5
When the copy operation is finished, the access LED of the USB device will stop flashing. Hold down the function
button for 8 seconds. The function button will flash as all external drives are dismounted, which will take about 30
seconds. When the dismount is finished, the function button will stop flashing and glow steadily. You now have 60
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seconds to unplug any USB drives safely.
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Chapter 6 Remote Access
WebAccess
WebAccess is a software program for accessing the files in the shared folder of your TeraStation from your computer or
mobile devices through the Internet. Be careful when configuring WebAccess. Certain settings can make the files in
the shared folder available to anyone on the Internet, without any access restrictions.
Notes:
• You can also configure WebAccess from Easy Admin.
• Use compatibility mode to use WebAccess with Windows 8.1 and Windows 8.
• WebAccess supports downloading up to 60,000 files. Attempting to download more than 60,000 files may result
in unexpected behavior.
1
In Settings, click File Sharing.
2
Click
3
Click Edit.
to the right of "WebAccess".
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4
Configure the desired settings, then click OK.
• You may use the default BuffaloNAS.com registration, or disable to use a different DNS server.
• Choose a "BuffaloNAS.com name" and "BuffaloNAS.com key" for your WebAccess account. Names and keys may
use 3 to 20 alphanumeric characters, underscores (_), and hyphens (-).
• If "Exclusive Session" is enabled, users cannot log multiple computers into WebAccess. Only the last login will be
active.
• Enter a time in minutes (1 to 120, or "Unlimited") before inactive users are logged out of WebAccess.
5
Click OK.
6
Move the WebAccess switch to the
7
Click
8
Select a shared folder to publish.
position to enable WebAccess.
to the right of "Folder Setup".
Notes:
• For best results, create a new dedicated share for WebAccess.
• When accessing shared folders through WebAccess from a remote location, a username and password may be
required for certain operations. For best results, create a user account with permissions on the WebAccess share
before using WebAccess.
9
Click Edit.
10Under "LAN Protocol Support", check "WebAccess" and click OK.
Notes:
• The following levels of security are available:
"Allow Anonymous" - Anyone can access (view) shared folders.
"Allow All Groups and Users" - All groups and users registered on the LinkStation or TeraStation can use
WebAccess.
"Use Inherited Folder Permissions" - Users and groups have the same access permissions with WebAccess that
they do locally. If access restrictions are not set for the shared folder, then this option will not be shown.
• When a user or group can access a folder through WebAccess depends on a combination of WebAccess settings
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and the shared folder's settings.
Allow
Anonymous
WebAccess Public Mode
Folder Setup
Read
&
Write
R
R/W
R/W
R/W
R/W
R/W
Folder Attribute
WebAccess
Account
Not logged in
User with read & write access
User with read-only access
Group with read & write access
Group with read-only access
Other users
Read
Only
R
R
R
R
R
R
Allow All
Groups and
Users
Read
Read
&
Only
Write
R/W
R
R/W
R
R/W
R
R/W
R
R/W
R
Use Inherited
Folder
Permissions
Read
Read
&
Only
Write
R/W
R
R
R
R/W
R
R
R
-
R: Read only, R/W: Read and write, -: No access
11There are many ways to access WebAccess folders depending on your device.
• From a computer, supported browsers include Internet Explorer 8 and later, Firefox 3.6 and later, Safari 4 and
later.
Instructions: http://buffalonas.com/manual/en/
• Use compatibility mode to use WebAccess with Windows 8.1 and Windows 8 in desktop mode.
• To access from an iOS device, install the "WebAccess i" application from the App Store.
Instructions: http://buffalonas.com/manual/i/en/
• To access from an Android device, install the "WebAccess A" application from Google Play.
Instructions: http://buffalonas.com/manual/a/en/
• To access from a Windows Phone, install "WebAccess" from the Windows Phone Store.
Instructions: http://buffalonas.com/manual/wp/en/
WebAccess Remote
WebAccess Remote lets you open a shared folder on a remote TeraStation or LinkStation from Explorer, My Computer, or
other file manager.
To use WebAccess Remote, the following conditions must be satisfied.
• You have TeraStations or LinkStations in two different locations, such as at home and at a remote location.
• WebAccess should be enabled on the source TeraStation.
1
In Settings, click Web Services.
2
Click
3
Click Edit.
to the right of "WebAccess Remote".
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4
From Target Folder, select the shared folder that will be connected.
Notes:
• The selected folder is used internally by "WebAccess Remote". Files are not added to this folder and the amount
of used space does not increase.
• If using both Amazon S3 and WebAccess Remote, configure the same shared folder for both. Don't use different
folders for these services.
5
You may choose to enter a BuffaloNAS.com name or an external DNS/IP address. If using a BuffaloNAS.com
name, it should be the same BuffaloNAS.com name assigned to the source TeraStation. If using an external DNS/
IP address, enter either the IP address of your DNS server, or the global IP address of the remote TeraStation's
WebAccess.
6
Enter the remote TeraStation's WebAccess username and password.
7
Click OK.
8
Move the WebAccess Remote switch to the
9
position to enable WebAccess Remote.
You can directly access the shared folder in the remote TeraStation by entering the path displayed in "Target
Folder" into the address box in Explorer, My Computer, or other file manager.
Notes:
• If no files and folders are displayed in the target folder, disable WebAccess Remote and Amazon S3, reboot the
TeraStation, and turn on both services again.
• If you change the NAS internal port number from the default value (9000) on the target TeraStation, enter the
new port number after the external DNS/IP address with a colon. Example: http://buffaloamericas.com:9002
FTP
By default, the TeraStation's shares are only accessible by users connected to the same network or router as the
TeraStation. The optional FTP server allows users outside the local network to access the TeraStation.
Note: FTP is intended for users who already have FTP client software and have experience with it.
1
In Settings, move the FTP switch to the
position to enable FTP.
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2
Click
3
Choose a folder to enable remote FTP access on.
4
Click Edit.
5
to the right of "Folder Setup".
Select read-only or read & write for the shared folder's attribute; under "LAN Protocol Support", check "FTP" and
click OK.
Accessing the TeraStation with an FTP Client
• To access the TeraStation via FTP, configure your FTP client software with the following settings:
Hostname: IP address of the TeraStation
Username: The TeraStation's username
Password: The TeraStation's password
Port: 21
• Shared folders connected by FTP are available from the "/mnt" directory. The default locations are:
For RAID 0, RAID 5, or RAID 1:
/mnt/array1/share
/mnt/usbdisk1
/mnt/usbdisk2
For RAID 1 (two arrays):
/mnt/array1/share
/mnt/array2/share2
/mnt/usbdisk1
/mnt/usbdisk2
For JBOD:
/mnt/disk1/share
/mnt/disk2/share2
/mnt/disk3/share3
/mnt/disk4/share4
/mnt/usbdisk1
/mnt/usbdisk2
Accessing the TeraStation with an Anonymous User*
• To allow anonymous access to your FTP share, disable access restrictions.
• To access the TeraStation via anonymous FTP, configure your FTP client software with the following settings:
Hostname: IP address of the TeraStation
Username: anonymous
Password: any character string
Port: 21
*If the TeraStation joins a domain, anonymous users cannot access it.
88
Notes:
• If a file was created or copied by AFP, you may not be able to delete it using an FTP connection. If this occurs, use
an SMB or AFP connection instead to delete the file.
• For FTP connections, make sure that the total filename including directory path is 250 single-byte characters or
less.
Amazon S3
Amazon S3 (Amazon Simple Storage Service) is a fee-based online storage service provided by Amazon. Follow the steps
below to configure your TeraStation for use with Amazon S3:
1
Create an account at the Amazon S3 website: http://aws.amazon.com/s3
2
In Settings, click Web Services.
3
Move the Amazon S3 switch to the
4
Click OK.
5
Click Browse.
position to enable Amazon S3.
89
6
Select the shared folder for remote replication, then click OK.
Notes:
• This folder is used by Amazon S3. Files are not added to the selected folder and the amount of used space does
not increase.
• If using both Amazon S3 and WebAccess Remote, configure the same shared folder for both. Don't use different
folders for these two services.
7
Enter the bucket name, access key ID, and secret access key of the Amazon S3 bucket, then click OK.
8
Amazon S3 is now enabled.
Notes:
• Enter the path from the "Target Folder" field in a browser window to access the files saved to Amazon S3.
• If no files and folders are displayed in the target folder, disable WebAccess Remote and Amazon S3, reboot the
TeraStation, and turn on both services again.
• To use after the network was temporarily disconnected, click Remount.
• If a file is added to the Amazon S3 bucket from a folder other than the TeraStation's Amazon S3 remote replication
folder, it may take up to an hour for the file to appear in the TeraStation's Amazon S3 remote replication folder.
However, when a file is added to the TeraStation's Amazon S3 remote replication folder, it immediately appears in
the bucket.
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Chapter 7 BitTorrent
BitTorrent is a protocol for distributing large amounts of data efficiently. The information in this chapter is for users who
are familiar with BitTorrent.
Note: Use compatibility mode to use the download manager with Windows 8.1 and Windows 8.
1
In Settings, click Applications.
2
Click
3
Click Edit.
4
Click Browse.
5
Select the shared folder where the downloaded file will be saved, then click OK.
to the right of "BitTorrent".
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6
Click OK.
7
Move the BitTorrent switch to the
8
Click
9
Click Open Download Manager. The default username is "admin" and the default password is blank (no password).
position to enable BitTorrent.
to the right of "BitTorrent".
10The download manager will open.
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Chapter 8 Multimedia
DLNA
DLNA is a set of guidelines for sharing digital media. The TeraStation includes a DLNA server compliant with the DLNA
guidelines. The movies, photos, and music saved on this product can be played back on DLNA-compliant TVs, stereo
equipment, game consoles, and other devices within the network.
1
In Settings, click File Sharing.
2
Click
3
Select the folder that you want to share with media players and other DLNA-compatible devices.
4
Click Edit.
5
Under "LAN Protocol Support", check "DLNA" and click OK.
6
Click Services.
7
Move the DLNA switch to the
8
Click
to the right of "Folder Setup".
position to enable DLNA.
to the right of "DLNA Server".
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9
Click Edit.
10Select an interval for DLNA server database updates and click OK.
11Click OK.
Playing Files
To play back content from a DLNA-compatible device:
1
Connect the DLNA-compatible device to the same network as the TeraStation and turn it on.
2
Select the TeraStation in the software of the DLNA-compatible device.
3
Select the content to be played back.
Note: For more information on playing files, see the DLNA-compatible devices' manuals.
Connected DLNA-compatible Devices
Follow the procedure below to view the DLNA-compatible devices connected to your TeraStation.
1
In Settings, click Services.
2
Click
to the right of "DLNA Server".
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3
4
Click DLNA Client Access Permissions.
A list of the MAC addresses, IP addresses, and device names of the DLNA-compatible devices connected to the
same network as the TeraStation is displayed. If your device is not listed, click Refresh Database.
Streaming to DLNA-compatible Devices
When new movies, photos, and music files are added to the TeraStation's DLNA folder, the database must be updated
before the new file can be streamed. By default, the database is updated at startup and again every 60 minutes. You can
change this interval or update the database manually.
1
In Settings, click Services.
2
Click
3
You may change the update interval, or select Refresh Database to update the database immediately.
to the right of "DLNA Server", then click Edit.
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Disabling Playback from Specific Devices
You may block specific DLNA devices from playing back media content.
1
In Settings, click Services.
2
Click
3
Click DLNA Client Access Permissions.
4
Uncheck the devices you do not want to allow to play media and click OK.
to the right of "DLNA Server".
Supported File Types
The TeraStation supports DLNA streaming of files with the extensions below.
Types
Video files
Picture files
Music files
File Extensions
.avi, .divx, .asf, .mpg, .mpe, .m1v, .vob, .mts, .m2ts, .m2t, .mpeg, .mpeg2, .vdr, .spts, .tp, .ts, .3gp,
.mov, .m4v, .wmv, .dvr-ms, .xvid, .mp4, .m4v
.jpg, .jpeg, .gif, .png, .tif, .tiff, .yuv, .bmp
.mp3, .mpa, .wma, .aac, .apl, .ac3, .lpcm, .pcm, .wav, .m3u, .m4a, .mp4, .3gp, .m4b, .aif, .aiff,
.flac, .ogg, .mp2, .mp1, .mp4
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iTunes Server
If iTunes server is enabled, computers on your network with iTunes can play music files stored on the TeraStation and
transfer them to iPod, iPhone, and iPad devices. iTunes server supports playback from up to five computers.
Configuration
1
In Settings, click Services.
2
Click
3
Click Edit.
4
Click Browse.
to the right of "iTunes Server".
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5
Select the shared folder that you want to make available to iTunes, then click OK.
6
Click OK, then OK again.
7
Move the iTunes server switch to the
position.
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Chapter 9 Surveillance Server
The TeraStation supports streaming video from RTSP (Real Time Streaming Protocol) network cameras.
Getting Started
The following items are required:
• TeraStation with surveillance camera support
• Supported network camera
• Ethernet cable
• Ethernet hub
• Computer
Supported operating systems: Windows 8.1 (64-bit or 32-bit)*, Windows 8 (64-bit or 32-bit)*, Windows 7 (64-bit or 32bit), Windows Vista (64-bit or 32-bit), Windows XP SP3, Windows Server 2008 SP2 (64-bit or 32-bit), Windows Server
2003 SP2, OS X 10.5.8 or later
CPU: Intel dual-core 2.20 GHz or faster
Hard drive: 10 GB or more of available space
RAM: 2 GB or more
*Log in to Windows 8 or Windows 8.1 with a local admin account, not a Microsoft account. If you log in with a Microsoft
account, you will not be able to access the surveillance server on the TeraStation.
Live Viewer Requirements:
Supported operating systems: Windows 8.1 (64-bit or 32-bit), Windows 8 (64-bit or 32-bit), Windows 7 (64-bit or 32-bit),
Windows Vista (64-bit or 32-bit), Windows XP SP3
CPU: Quad-core 2.33 GHz or faster
Hard drive: 10 GB or more of available space
RAM: 2 GB or more
Note: Surveillance cameras cannot be used if failover is configured. Also, failover cannot be used if surveillance
99
camera functionality is enabled. They're just not compatible.
Installing Client Tools
Download "Buffalo Surveillance Camera Client Tools Setup" from www.buffaloamericas.com and install the following
client tools using the install wizard on your computer.
Camera Policies - Registers that a network camera is connected and ready to record.
Live Viewer - Lets you view video as it is being recorded. With some network cameras, pan, tilt, zoom, focus, and other
remote operations may be unavailable.
Data Service Policies - Used to move, back up, and delete recorded video data.
Vault Admin - Used to perform license registration, self-diagnosis, check the remaining disk space, and other
operations.
Surveillance Video Manager - Used to view recorded video data, perform searches, export, and other operations.
Network Activity - Displays the operating status of the TeraStation.
Notes:
• Install after logging into your computer using an account with administrator rights.
• Install another media player to play recorded videos if the version of "Buffalo Surveillance Camera Client Tools
Setup" is 5.7.3.2 or later.
• Install VideoLAN VLC media player 1.11–1.13, or Apple QuickTime 7 or later if the version of "Buffalo Surveillance
Camera Client Tools Setup" is older than 5.6.19.3. VLC media player 2.0.x may not work with some network
cameras. Using VLC media player is recommended if your network camera records in MPEG-4 format.
• If VLC media player is installed, use the default installation location (C:\Program Files (x86)\VideoLAN\VLC in
Windows 7 64-bit or the Application folder in Mac OS).
• If surveillance cameras or client tools installed under C:\Program Files (x86)\BUFFALO\SurveillanceServer\Bin are
blocked due to the OS firewall, refer to the OS help for instructions about how to disable the firewall.
• Install client tools on one or more computers connected to the same network as the network camera(s) and the
TeraStation. Surveillance camera settings are shared for all computers on the network.
Connecting Devices to the Network
Connect the following devices to the network.
• A TeraStation that supports surveillance cameras
• A compatible network camera
• A computer with the above client tools installed
Notes:
• Connect all devices on the same network subnet.
• Set the TeraStation's and network camera's time settings to the correct time. To select a different NTP server on
the TeraStation, refer to "Name, Date, Time, and Language" section in chapter 10.
In certain cases, the DNS server address must be set in order to access the NTP server.
• Use the dedicated utility provided with the network camera or other program to confirm that the network
camera is operating properly.
Enabling Surveillance Cameras
Enable surveillance cameras in Settings.
Note: First, complete the initial settings for the TeraStation and the network camera. For details on the procedure,
100
see the manual supplied with the device.
1
In Settings, click Applications.
2
Click
3
Click Edit.
4
to the right of "Surveillance Cameras".
From "LAN Port", select the LAN port connected to the same network as the network camera and computer where
the client tools are installed.
5
Click Browse.
6
Choose a folder for recorded video, then click OK.
Note: Use a folder with at least 100 GB of available space.
7
Click OK.
8
Click OK.
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9
Move the surveillance camera switch to the
position.
Notes:
• If the target shared folder specified as the storage location for recorded video is deleted, the surveillance camera
is automatically disabled.
• Do not directly edit recorded video data in the shared storage folder. If a file is directly edited, the surveillance
camera may no longer operate properly.
• Do not duplicate or back up the recorded videos with the backup or replication functions in the TeraStation's
Settings. A separate backup license must be purchased to back up this data to another TeraStation.
• The client tools can only be used with the LAN connected to the selected LAN port.
Use with Two or More Network Cameras
In the default settings, only one network camera can be used. To use two or more network cameras, additional licenses
(sold separately) must be purchased and registered. For more details to add licenses and registration, see "Activating
Additional Licenses" section.
Enabling the Free License
Your TeraStation comes with a license for one surveillance camera. Follow the procedure below to enable the included
license.
1
2
3
Connect the TeraStation to the Internet.
Click Start - BUFFALO - BUFFALO Surveillance Server - Vault Admin.
For Windows 8.1 and Windows 8, click Vault Admin in the Start menu.
Select the TeraStation where you want to add the license, right-click it, and click Properties.
Note: If your computer joins a Public network, the TeraStations may not be detected. In such case, let the computer
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joins a Home or Work network.
4
Open the License tab, then click Activate Free License.
To deactivate the license, click
5
.
Make sure that "SurveillanceCamera" and "HardDisk" were added to "Installed Licenses".
The free license is now enabled.
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Registering Recording Policies
Register the network camera that is used.
1
Click Start - BUFFALO - BUFFALO Surveillance Server - Camera Policies.
For Windows 8.1 and Windows 8, click Camera Policies in the Start menu.
2
Click the
3
Click Next.
4
Click Find Cameras.
icon.
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5
Select the detected network camera, then click OK.
Note: Network cameras that are already in use are indicated by an asterisk (*) and are grayed out.
6
Enter the username and password if they are configured, then click Next.
Note: Clicking Test Camera runs an operational check on the network camera.
7
Enter the description, then click Next.
8
Select the recording schedule, then click Next.
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9
Select the TeraStation where the video will be recorded, then click Next.
10Check the registration information; if it is correct, click Next.
11Click Next.
An additional network camera can be registered by selecting "Yes" when asked "Do you want to add an additional
106
camera?"
12Click Finish.
13Click Save.
Recording will begin. You've now registered the recording policy of the network camera.
Checking Recording
To check that recording is working correctly, follow the procedure below. Wait at least 15 minutes after registering the
recording policy before checking the recording.
1
2
Click Start - BUFFALO - BUFFALO Surveillance Server - Surveillance Video Manager.
For Windows 8.1 and Windows 8, click Surveillance Video Manager in the Start menu.
Click Search.
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3
Recorded video clips are shown in the center of the screen. Click a video clip to start playback.
This completes checking recording.
Viewing Saved Video
Follow the procedure below to view recorded data saved in the TeraStation.
1
Click Start - BUFFALO - BUFFALO Surveillance Server - Surveillance Video Manager.
For Windows 8.1 and Windows 8, click Surveillance Video Manager in the Start menu.
2
Click Search.
3
Video clips are shown in the search results at the center of the screen. Click the clip to start playback.
Advanced Usage
Export Recorded Data as a MOV Video File
To export recorded data saved to the TeraStation as a MOV format video file:
1
Click Start - BUFFALO - BUFFALO Surveillance Server - Surveillance Video Manager.
For Windows 8.1 and Windows 8, click Surveillance Video Manager in the Start menu.
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2
Select the search criteria on the left side of the search screen, then click Search.
109
3
The search results are displayed. Click a thumbnail to start the media viewer.
4
Select the section to export and click Export. This will register the video to the export queue.
5
Open the Export screen, register the export information from "Export Job Configuration", and click "Start Export".
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The video is exported in MOV format.
This completes exporting video in the MOV format.
Viewing Video Real-time
Follow this procedure to view the video as it is being recorded by the network camera.
Note: Live Viewer data cannot be viewed.
1
2
Click Start - BUFFALO - BUFFALO Surveillance Server - Live Viewer.
For Windows 8.1 and Windows 8, click Live Viewer in the Start menu.
Registered network cameras are listed in the "Cameras" folder on the right side of the screen. To view a video
that is currently being recorded, double-click the camera whose video you want to view or drag to a frame of the
camera viewer on the left side of the screen.
This completes viewing current video.
Moving Recorded Video Data to Another TeraStation
Follow the procedure below to move (migrate) the recorded video data to another TeraStation.
Note: A separate surveillance server license pack must be purchased to do this.
1
Click Start - BUFFALO - BUFFALO Surveillance Server - Data Service Policies.
For Windows 8.1 and Windows 8, click Data Service Policies in the Start menu.
111
2
3
4
5
6
Click
and when the Create a Policy screen is opened, enter "MigrateTest" into the "Policy Name" field, select
"Migrate", and click OK.
Click the Source tab. Under "Vault", select the TeraStation where the recorded video data is saved. Select "Any" to
migrate recorded data on all network-connected TeraStations.
Click the Destination tab to select which TeraStation you want to move the data from "Vault" off of.
Set the migration date and time on the Scheduling tab. To execute migration every hour, select "Repeatedly at a
defined interval" and "Every 1 hour".
Click
and register the policy.
This completes the settings for moving recorded video to another TeraStation.
Backing Up Recorded Video to Another TeraStation
Follow this procedure to back up recorded video data to another TeraStation.
Note: A separate surveillance camera license pack must be purchased to do this.
1
2
Click Start - BUFFALO - BUFFALO Surveillance Server - Data Service Policies.
For Windows 8.1 and Windows 8, click Data Service Policies in the Start menu.
Click
and when the Create a Policy screen opens, enter "DuplicateTest" into the "Policy Name" field, select
112
"Duplicate", and click OK.
3
Click the Source tab and select the TeraStation where the recorded video data is saved under "Vault".
Note: If "any" is selected, recorded data for all TeraStations connected to the network will be backed up. Click the
Destination tab, then select the TeraStation where you want to move the data from "Vault".
4
5
Set the job execution date and time from the Scheduling tab. In this example, to execute the backup job every
hour, select "Repeatedly at a defined interval" and "Every 1 hour".
Click
and register the policy.
This completes the settings for backing up video to another TeraStation.
Automatically Delete Old Data when Space is Low
Follow the procedure below to delete (purge) recorded video starting from the oldest when available space for
recording video becomes low.
Note: By default, old video data will be deleted automatically when 80% of available space is used. Old data will be
removed at the same rate as new video is added, so there will always be enough video to fill about 80% of the total
available space. To disable this setting, remove the "Remove Old Video" policy from "Data Service Policies".
1
2
Click Start - BUFFALO - BUFFALO Surveillance Server - Data Service Policies.
For Windows 8.1 and Windows 8, click Data Service Policies in the Start menu.
Click
and when the Create a Policy screen is opened, enter "PurgeTest" into the "Policy Name" field, select
113
"Purge", and click OK.
3
4
5
Click the Source tab and select the TeraStation on which recorded video is saved under "Vault".
Open the Criteria tab; under "Miscellaneous Options", set "Watermark: High" and "Watermark: Low" options. This
determines the used space threshold.
For example, if you set Watermark: High to "80" and Watermark: Low to "40", old data will be deleted when the
amount of used space exceeds 80% until it drops to 40%.
Set the job execution date and time from the Scheduling tab. In this example, we'll configure a job to execute at
2:00 AM on weekdays.
• Select "On selected days each week".
• Select every day between Monday and Friday.
• Select "2:00" and "AM", then click OK.
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6
Click
and register the policy.
This completes the registration of the policy. The job is executed at 2:00 AM Monday to Friday.
Changing Where Recorded Video Is Saved
Follow this procedure to change the TeraStation to which video is saved.
1
Click Start - BUFFALO - BUFFALO Surveillance Server - Camera Policies.
For Windows 8.1 and Windows 8, click Camera Policies in the Start menu.
2
Click the
3
Double-click the camera for which video will be saved. This opens "Modify Camera".
4
Change the TeraStation you want to use as the "Recording Computer" and click OK.
5
Click
icon on the tool bar and open the "Camera Configurations" screen.
and register the policy.
This completes changing the TeraStation where recorded video is saved.
Email Notification
You may configure the TeraStation to send you an email notification when the available space for recording is low, or if
recording fails due to a camera malfunction, network disconnection, or other cause.
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Client Tools
Camera Policies
Camera Policies is utility software that registers the network cameras and starts video recording.
Click
to start a wizard to register network cameras and schedule recording.
Click
to open the camera configuration screen where network cameras are registered.
Click
to start a new registration screen for an additional network camera. You can also register the camera and
define the recording video policy.
Live Viewer
Live Viewer allows you to view video currently being recorded by a network camera.
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Note: To view the current video, the network camera must be registered in Camera Policies.
• The layout of the camera view (numbers of rows and columns) and registered network cameras are displayed in
the panel on the right side of the screen.
• The camera view (live video) is displayed on the left side panel. In the default setting, a 2x2 camera view is
displayed. A layout view with up to 4x4 cameras can be displayed.
• Double-clicking the network camera name or dragging to the camera view frame enables viewing of the current
video that is being recorded by the network camera.
The layout can be saved in View - Save Layout As.
Data Service Policies
Data Service Policies is utility software for creating data service policies. The policy types that can be created are shown
below.
Note: To use migration and duplication, a separate backup license must be purchased.
Policy Type
Migration
Duplication
Purge
Action
Moves recorded video data to another TeraStation
Copies recorded video data to another TeraStation and synchronizes the data.
Deletes the recorded video data.
The right side of the screen includes tools for creating and updating data service policies. The left side of the screen
shows an overview of all data service policies.
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Notes:
• If
is displayed for a policy in the left-side frame, the policy is disabled.
• Surveillance server functionality must be enabled beforehand for the TeraStation where migration or duplication
files will be saved.
Vault Admin
Vault Admin is utility software for managing surveillance camera resources.
Operations are performed from the tool bar located in the top section of the screen.
The icons and their functions are shown below.
Icon
Description
Starts "Mini Vault Stats" for enabling the display of basic monitoring information.
Sets the security status.
Shuts down or restarts a portion (Vault) of the surveillance cameras.
Changes the properties.
Performs a diagnosis of the surveillance camera.
Loads a media device.
Prepares a media device.
Unloads a media device.
Erases a media device.
Refreshes the current screen.
Surveillance Video Manager
Surveillance Video Manager is utility software for performing searches and exporting recorded video data.
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Search Window
Export Window
Network Activity
Network Activity is utility software that displays the TeraStations on which surveillance cameras are operating on the
network in real time and in graphical form.
All clients and TeraStations located on the network are indicated by
and labels. These can be moved by dragging and
dropping them. Clients are displayed only when a job is being executed and activities are indicated by a line linking the
client and TeraStation.
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Mini Vault Stats
Double-clicking the icon for a TeraStation on "Network Activity" starts "Mini Vault Stats". "Mini Vault Stats" shows the
network traffic in graphical form.
Activating Additional Licenses
Purchasing an additional license (sold separately) enables you to connect and use two or more cameras and use the
migration and duplication functions. Use this procedure to activate an additional license.
When the TeraStation is Connected to the Internet
1
2
Click Start - BUFFALO - BUFFALO Surveillance Server - Vault Admin.
For Windows 8.1 and Windows 8, click Vault Admin in the Start menu.
Select the TeraStation to which you want to add the license, right-click it, and click Properties.
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3
Open the License tab, then click +.
If your default free license activation is not installed, see the "Enabling the Free License" section to install it.
4
Enter the product key for the license pack (sold separately), then click OK.
5
Confirm that the new license was added to "Installed License".
You have now activated the additional license.
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TeraStation Not Connected to the Internet
1
2
If the TeraStation is being used in an environment where Internet access is not available, a separate computer with
access to the Internet is required to activate the additional license.
Click Start - BUFFALO - BUFFALO Surveillance Server - Vault Admin.
For Windows 8.1 and Windows 8, click Vault Admin in the Start menu.
3
Select the TeraStation where you want to add the license, right-click it, and click Properties.
4
Open the License tab, then make a note of the "Host Id".
5
Open the website in web browser: http://buffalo.jp/support_s/camera_licence/.
6
From the license pack (sold separately), enter the product key and host ID code and click "Activate Software
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License".
7
Downloading of the license file (*.lic) begins. Save the license file to a USB memory drive or other storage device.
8
Copy the license file to a computer connected to the same network as the TeraStation.
9
In the computer connected to the same network as the TeraStation, click Start - BUFFALO - BUFFALO Surveillance
Server - Vault Admin.
For Windows 8.1 and Windows 8, click Vault Admin in the Start menu.
10Select the TeraStation to which you want to add the license, right-click, and click Properties.
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11Open the License tab, then click +.
12Select "Import license file", then click Browse.
13Select the license file that was saved before, then click OK.
14Check that the license pack was added to "Installed Licenses".
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This completes authentication of an additional license.
Troubleshooting
Issue
Video recording does not start.
Possible Cause
Surveillance Camera setting not
enabled.
A LAN cable between the
TeraStation and network camera
is disconnected, or the power is
turned off.
The video recording policy is not
registered.
The device is not connected to a
network on the same LAN, or the
device is not connected to the LAN
port that was set in Settings.
The time for the TeraStation and
network camera is not correct.
There are not enough camera
licenses for the network cameras.
I cannot view the network camera
using Live Viewer.
There is no recorded data, or the
recorded data cannot be found.
Check that the LAN cables are
inserted correctly.
Register the video recording policy
from Camera Policies.
Connect the device to the network
of the LAN port that was set in
Settings.
Free available space on the disk by
moving or deleting files.
The disk is full.
I cannot enable the surveillance
camera.
Surveillance cameras no longer
record video.
Possible Solution
Enable surveillance camera in
Settings.
Set the time in Settings.
Purchase and register an additional
license.
Failover is running.
Disable failover.
The target shared folder for the
recorded video was deleted.
The network camera is not
registered in some camera policies.
There is an error in the network
camera settings.
Enable surveillance camera
functionality in Settings.
Register the network camera from
camera policies.
Verify the settings in the camera
policies.
If this is the case, this video may not
be accessible. Restart Surveillance
Video Manager to enable searching
for recorded video from the new
camera.
A camera was added in camera
policies while Surveillance Video
Manager was running.
Notes:
• QuickTime is a trademark of Apple Inc., registered in the U.S. and other countries.
• VLC media player is a trademark of Video LAN org.
• See www.buffaloamericas.com for supported cameras.
• Refer to the "Buffalo Surveillance Server Administrator's Guide" available from www.buffaloamericas.com for
information about client tools.
• The TeraStation supports up to five network cameras but includes only a single camera license. To use more than
one camera, additional licenses must be purchased and registered.
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Chapter 10 Advanced Features
Antivirus Software
Trend Micro NAS Security™ can protect your network and data from software viruses, malware, and spyware. To use
Trend Micro NAS software, purchase an OP-TSVC license pack (sold separately). If your TeraStation includes activated
antivirus software, no license registration is necessary.
Notes:
• To use the antivirus software effectively, the TeraStation should be connected to the Internet. The connection can
be routed through a proxy server if the appropriate settings are configured in Administration - Proxy Settings from
the left-side menu of the Trend Micro NAS Security settings page.
• Trend Micro is a registered trademark of Trend Micro Incorporated.
Licenses
If the antivirus software on your TeraStation is not activated or has expired, please purchase an OP-TSVC license pack
(sold separately). If your TeraStation includes activated antivirus software, no license registration is necessary. The total
period for antivirus software updates may be extended up to 5 years.
This example shows an initial 1-year period for updates extended by an additional year.
Note: It's not possible to register a serial number that would extend the total license period beyond 5 years, such as
a second 3-year license after 3 years.
1
From the left-side menu, click Administration - Product License.
2
Enter the serial number from the "Trend Micro NAS SecurityTM License Pack Guide", included in your package. Click
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Activate.
The new license is now registered.
To check the status of the current license, open the Trend Micro NAS Security settings page and navigate to
Administration - Product License on the left-side menu.
Activating Virus Scanning
Follow the procedure below to activate virus scanning.
1
In Settings, click Applications.
2
Move the antivirus switch to the
position.
A quarantine folder named "TMNAS" is automatically created on the TeraStation. If a virus is detected, viruses are
moved to this folder.
Configuring Security Settings
To configure Trend Micro NAS Security, follow this procedure.
1
In Settings, click Applications.
2
Click
3
Click Options.
to the right of "Antivirus".
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4
Enter your username and password, then click Log On.
You can log on with the TeraStation's admin account. The default username and password are "admin" and
"password".
5
Trend Micro NAS Security settings will open.
Connecting through a Proxy Server
If you must pass through a proxy server to connect to the Internet in your network environment, follow this procedure
to set the IP address of the proxy server and other settings.
1
From the left-side menu, click Administration - Proxy Settings.
2
Check "Use a proxy server to access the Internet (License update)". Enter the IP address and port of the proxy
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server, then click Save.
The antivirus software is now configured to use a proxy server.
Updating
For best results, configure your antivirus software to update automatically as described below.
1
From the left-side menu, choose Scheduled Updates.
2
Check "Enable Scheduled Update".
3
Select a time for updates to begin, an interval for updates, and an amount of time for updates to continue. Select
the components to update. Click Save.
The antivirus software is now configured to update automatically at the scheduled time. Updates will not be
downloaded if the TeraStation is turned off, in standby mode, or disconnected from the Internet.
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Excluding a Specific Folder from Antivirus Scanning
By default, all folders on the TeraStation (including attached USB drives) will be scanned. Follow the procedure below to
block specific shared folders from being scanned.
1
In Settings, navigate to File Sharing - Folder Setup.
2
Click the shared folder that you want to remove from the scan, then click Edit.
3
Uncheck items to exclude from the scan, then click OK.
Virus Scanning
Three types of virus scans are available:
Real-time Scan
The virus scan runs in the background, scanning every file that you read or write. This is the default type of scanning.
Your TeraStation may run slower if real-time scanning is enabled.
Scheduled Scan
A scheduled scan is executed at specific regular intervals, such as every Tuesday at 3 am.
Manual Scan
A manual scan runs once when initiated. Initiate a manual scan as described below.
1
From the left-side menu, choose Scan Options - Manual Scan.
2
Click Scan now.
This starts the virus scan.
If the scan finds a virus, the user can be notified in two ways:
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• The I34 virus alert message is normally shown on the LCD panel. Once the virus is removed from the quarantine
folder, the message is no longer displayed. If the antivirus software is configured to delete viruses from the
quarantine folder automatically, then the I34 virus alert message will not be displayed.
• If email notification is enabled in Settings, then the antivirus software notifies the user by email if a virus is found.
Enabling email notifications is recommended.
Depending on how many files are on your TeraStation, a virus scan may take several hours. Estimated scanning
times are shown below.
• 10,000 files: ~ 30 minutes
• 100,000 files: ~ 5 hours
• 1,000,000 files: ~ 50 hours
Checking the Log
Follow the procedure below to check the virus scan log.
1
From the left-side menu, choose "Logs".
2
Click the log item that you want to check.
3
Click Display Log.
This completes the procedure for checking the log.
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Online Help
For more information on the antivirus software, refer to the online help. Follow the procedure below to access the online
help.
1
From the right-top menu, choose Help - Contents and Index.
2
Online help will open.
Online help is now ready to use.
Email Notification
Your TeraStation can send you email reports daily, or when settings are changed or an error occurs. Notification emails
may be triggered by any of the following events:
• Scheduled hard drive status notification (includes quota exceeded notification)
• Backup jobs
• RAID error
• Fan error
• Hard drive read error
• Hard drive replacement
• RAID configuration change
• System bootup/shutdown
1
In Settings, click Management.
2
Move the email notification switch to the
3
Click
4
Click Edit.
position to enable email notification.
to the right of "Email Notification".
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5
Enter your mail server settings and choose which events will trigger notifications. Click OK to send a test email.
Sleep Mode
To save energy, you can specify times to put the TeraStation into sleep (standby) mode, during which the hard drive and
LEDs are turned off.
1
In Settings, click Management.
2
Click
3
Click Edit.
to the right of "Sleep Timer".
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4
Specify the timer interval, wake-up time, and time to go into sleep mode, then click OK.
Notes:
• Up to three timers can be set.
• The time to enter sleep mode can be set from 0:00 am to 3:45 of the next day.
The time to wake from sleep mode can be set from 0:00 to 23:45.
If the time to enter sleep mode is after 24:00, the wake-up time setting may be from 4:00 to 23:45.
• The time to enter sleep mode should not be set at the same time as or before the start time.
• If a backup job is scheduled during a disk check, disk format, backup job or within 5 minutes of the current time,
the TeraStation will not change to standby mode when the configured time is reached.
• If scheduled times in the timer overlap, operation is performed using the widest time interval.
• Examples of multiple timer settings are shown below.
Example 1:
If running at a current time of 10:00 Wednesday
Timer 1: Daily 12:00–24:00
Timer 2: Not used
Timer 3: Not used
No operation is performed at 12:00 and the unit goes into sleep mode at 24:00.
Example 2:
If running at a current time of 10:00 Wednesday
Timer 1: Daily 9:00–18:00
Timer 2: Wednesday 10:00–20:00
Timer 3: Not used
On days other than Wednesday, normal operation begins at 9:00 and the unit goes into sleep mode at 18:00. On
Wednesday, the unit goes into sleep mode at 20:00.
Example 3:
If running at the current time of 10:00 Wednesday
Timer 1: Daily 9:00–18:00
Timer 2: Wednesday 10:00–1 am of the next day
Timer 3: Not used
On days other than Wednesday, normal operation begins at 9:00 and the unit goes into sleep mode at 18:00. On
Wednesday, normal operation begins at 10:00 and the unit goes into sleep mode at 1:00 am of the next day.
Example 4:
When running at a current time of 10:00 Wednesday
Timer 1: Daily 9:00–18:00
Timer 2: Wednesday 7:30–22:00
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Timer 3: Not used
On days other than Wednesday, normal operation begins at 9:00 and the unit goes into sleep mode at 18:00. On
Wednesday, normal operation begins at 7:30 and the unit goes into sleep mode at 22:00.
• To wake the TeraStation from sleep mode manually, press the power button.
Wake-on-LAN
The TeraStation supports Wake-on-LAN, which allows it to be turned on remotely.
1
In Settings, click Network.
2
Click
3
Click Change.
4
Enable "Wake-on-LAN", then click OK.
to the right of "IP Address".
Wake-on-LAN is now enabled. As long as it is connected to power and the network, you can turn on the
TeraStation remotely.
Notes:
• After a power outage, wait 5 minutes after power is restored to send the Wake-on-LAN packet to the TeraStation.
• After receiving the Wake-on-LAN packet, the TeraStation may take approximately five minutes to be ready to use.
• To use Wake-on-LAN, you'll need Wake-on-LAN software such as AMD's Magic Packet utility. The TeraStation does
not include Wake-on-LAN software.
• The TeraStation does not support using Wake-on-LAN and port trunking at the same time. You may use either
feature, but not both at the same time.
• On the local network, Wake-on-LAN packets may be sent to port 2304 on either of the TeraStation's LAN ports. If
the TeraStation is connected to a Buffalo wireless router configured for remote access, then it may be turned on
from outside the local network (from the WAN side). To use this feature, connect the router to only LAN port 1 on
the TeraStation.
UPS (Uninterruptible Power Supply)
If a UPS (sold separately) is attached, the TeraStation can be automatically shut down for protecting data in the event of
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a power outage.
1
Plug the power cable of the UPS to a wall socket.
2
Connect the AC cable of the TeraStation to the UPS.
3
Connect the UPS and TeraStation using a USB cable or serial cable.
4
Turn on the UPS, then the TeraStation.
5
In Settings, click Management.
6
Click
7
Click Edit.
8
Configure the desired settings, then OK.
to the right of "UPS Sync".
Notes:
• If the TeraStation is connected directly to a UPS, select "Sync with UPS connected to this TeraStation". If a different
TeraStation is connected to the UPS, select "Sync with UPS connected to another LinkStation or TeraStation on
the same network." After making this selection, enter the IP address of the TeraStation that will be the sync source
in "Other LinkStation or TeraStation's IP Address".
• When the TeraStation is rebooted after an automatic shutdown (such as from a power outage or power supply
problem), verify that the power supply has been restored. If the TeraStation is turned on while it is still running on
the UPS and without the power supply restored, automatic shutdown is not performed, even after the specified
time has elapsed.
• If the power supply from the UPS to the TeraStation is stopped and restarted when UPS recovery is enabled, the
TeraStation is automatically restarted.
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Port Trunking
Two Ethernet cables can be used to establish two separate communication routes providing LAN port redundancy and
improving communication reliability. The use of two Ethernet cables enables access to the TeraStation even if one of the
cables is disconnected.
The port trunking modes that can be set in the TeraStation are shown below.
Trunking Mode
Round-robin
Active-backup
XOR*
Broadcast
Dynamic link aggregation**
TLB
ALB
Characteristics
Network packets are transmitted in sequential order from the first
available NIC slave through the last.
Only one NIC slave in the bond is active. A different slave becomes
active if and only if the active slave fails.
Transmits network packets based on [(source MAC address XOR'd
with destination MAC address) modulo NIC slave count]. This
selects the same NIC slave for each destination MAC address.
Transmits network packets on all slave network interfaces.
Creates aggregation groups that share the network speed and
duplex settings. Utilizes all slave network interfaces in the active
aggregator group according to the 802.3ad specification.
The outgoing network packet traffic is distributed according to
the current load (relative to the speed) on each network interface
slave.
Includes both balance-tlb and rlb by ARP negotiation.
*A separate intelligent switch that supports EtherChannel or other port trunking is required. Configure two LAN ports
on the switch for port trunking first.
**A separate intelligent switch that supports IEEE 802.3ad is required. Configure LACP in the switch first.
Configuring Port Trunking
If the TeraStation is being used as an iSCSI hard drive, disable iSCSI before changing network settings such as port
trunking. Navigate to Drives - iSCSI in Settings and move the iSCSI switch to the
1
position temporarily.
Use an Ethernet cable to connect the hub LAN port and TeraStation LAN port 1.
Notes:
• Do not connect the second Ethernet cable to the TeraStation yet.
• If using an intelligent switch, configure the LAN ports on the switch first, before connecting to the TeraStation.
2
In Settings, click Network.
3
Click
4
Choose a port trunking link.
to the right of "Port Trunking".
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5
6
7
Select the LAN port that will be used, select the port trunking mode, and click Accept.
Connect the hub's LAN port and TeraStation's LAN port using the second LAN cable. If you are using an intelligent
switch, connect to the LAN port that was previously configured for port trunking.
Reboot the TeraStation before use.
Connecting a Printer
You can connect a printer to the USB port on the TeraStation.
Notes:
• Only one USB printer can be connected to the TeraStation.
• Bidirectional communication is not supported i.e., remaining ink quantities and other printer status information
is not displayed.
• If a multifunctional printer is connected, only the printer function can be used. Other functions such as scanning
will not be available.
• The print server does not support Mac OS.
• Don't disable the SMB protocol while the print server is enabled. If you do, you will need to enable SMB again and
reconfigure the print server from scratch.
Setting Up a Printer with Windows 8.1, Windows 8, Windows 7,
or Windows Vista
1
In Settings, click Services.
2
Move the print server switch to the
3
Refer to the manual supplied with the printer and install the printer drivers.
position to enable the print server.
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4
Click Start - Network. For Windows 8.1 and Windows 8, click the Network in File Explorer.
5
Double-click the TeraStation server name.
6
Double-click the icon of the connected printer (shared name is displayed).
7
Select your printer, then click OK.
8
Register the printer.
Setting Up a Printer with Windows XP
1
In Settings, click Services.
2
Move the print server switch to the
3
Refer to the manual supplied with the printer.
4
Click Start - Control Panel.
5
Click Network and Internet Connections.
6
Click My Network Places- View workgroup computers - (Name of the TeraStation Server).
position to enable the print server.
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7
8
9
Double-click your printer icon.
When "The server for the printer does not have the correct printer driver installed. If you want to search for the
proper driver, click OK." displays, click OK.
Register the printer.
TeraSearch
TeraSearch lets you search for character strings contained in text files and HTML files stored on the TeraStation. For other
file types (e.g. Word or Excel files), TeraSearch will only locate the entered strings in the filename. Follow the steps below
to enable TeraSearch.
1
In Settings, click File Sharing.
2
Click
3
Click the shared folder to be indexed.
4
Click Edit.
5
Check "Include this folder in the search index", then click OK.
6
Click OK.
7
Click Close.
8
Click Applications.
9
Move the TeraSearch switch to the
10Click
to the right of "Folder Setup".
position to enable TeraSearch.
to the right of "TeraSearch".
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11Click Refresh Index
12Click Edit.
13Enter the port number that you want to use and the time that the index will be updated, then click OK.
14Open the following URL in your browser.
http://(IP address of your TeraStation):3000/
Note: You can identify your IP address from NAS Navigator2.
15Enter your TeraStation's username and password, then click Login.
16Enter a keyword in the "Search Text" field. Check "Advanced Search" to enable searches by specifying the filename,
owner, date updated, and file size.
17Click Search. The search results are displayed. Click the filename in the results to open the file.
Offline Files
The "offline files" feature that is included with many versions of Windows can be used with files on the TeraStation. You
will be able to work on files stored on the TeraStation even when your PC is disconnected from the network. When you
next connect to the network, the updated files are written and synchronized. Follow the procedure below to configure
offline files.
1
In Settings, click File Sharing.
2
Click
to the right of "Folder Setup".
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3
Click the shared folder for offline files.
4
Click Edit.
5
Choose "Manual File Caching", "Automatic File Caching", or "Automatic Program and File Caching", then click OK.
Note:
• "Manual File Caching" - User selects files that are cached.
• "Automatic File Caching" - Opened files can be cached locally for offline use. Previous versions of files that are not
synchronized are automatically replaced by the latest versions.
• "Automatic Program and File Caching" - Opened files can be cached locally for usage offline. Previous versions
of files and applications executed from the network that are not synchronized are automatically replaced by the
latest version of the files and applications.
6
Click OK.
7
Click Close.
8
In Windows, navigate to Folder options. (Windows 8.1, Windows 8, and Windows 7 users should skip to step 9).
9
Check "Enable Offline Files", then click OK.
Note: Offline files cannot be enabled if "Use Fast User Switching" is enabled. To change the setting, open "User
Accounts" in Control Panel and select "Change the way users log on or off".
10Right-click the icon of the shared folder on the TeraStation for which you have set the offline feature, then click
Always available offline. If the offline file wizard opens, follow the instructions on the screen.
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11When the offline settings and sync settings are completed, the files and folders set appear as shown:
12If the computer is disconnected from the network after synchronization is completed, the offline file function can
be used.
Offline files can be accessed by the original Universal Naming Convention (UNC) where the data was saved.
DFS
DFS (Distributed File System) is a set of client and server services that allows Windows users to organize many
distributed SMB file shares into a distributed file system. Follow the steps below to enable DFS on the TeraStation.
1
In Settings, click File Sharing.
2
Click
3
Click Edit.
4
to the right of "DFS".
Enable or disable "Set DFS Link to DFS Root".
If enabled, a DFS link target shared folder is created under the DFS root. If disabled, up to 8 DFS link target shared
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folders can be created under the DFS root.
5
Enter DFS Root Folder Name.
6
Click Add Link.
7
Enter the link name, hostname, and shared folder name, then click OK.
8
Click OK.
9
Move the DFS switch to the
position to enable DFS.
Notes:
• Don't disable the SMB protocol while DFS is enabled. If you do, you will need to enable SMB again and
reconfigure DFS from scratch.
• TeraStations, LinkStations, and SMB-compatible Windows computers can be specified as DFS link targets (Mac OS
and Linux are not supported).
Accessing from an NFS Client
Note: (US purchasers only) Buffalo's customer support will help configure the NFS settings on your TeraStation, and
will support VMware and Windows clients but will not provide support for configuring your Linux or other UNIX
clients. There are many types of UNIX and the procedures for configuring NFS with them will vary considerably.
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For help configuring your NetWare, Linux, or other UNIX clients for NFS support please consult each client's own
documentation and support.
1
In Settings, click File Sharing.
2
Click
3
Choose the shared folder that will be accessible to the NFS client.
4
Click Edit.
5
to the right of "Folder Setup".
Under "LAN Protocol Support", check "NFS" and click OK.
Note the NFS path. It will be used later for accessing data from an NFS client.
6
Click Close.
7
Move the NFS switch to the
8
Click
9
Click Client Settings.
position to enable NFS.
to the right of "NFS".
10Click Add Client.
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11Enter the IP address and hostname of the NFS client, then click OK.
Note: To delete a client, check the hostname and click Delete Client.
12Click Close.
13Enter the mount command to access the shared folder from the NFS client.
The mount command depends on your operating system. The examples below assume that IP address of your
TeraStation is 192.168.11.10, "/mnt/array1/share" is the desired NFS path, and "/mnt/nas" or drive letter "z" is the
mount point.
For Linux:
mount -t nfs 192.168.11.10:/mnt/array1/share /mnt/nas
For Windows Service for Unix 3.5:
mount 192.168.11.10:/mnt/array1/share z:
For Solaris 10:
mount -F nfs 192.168.11.10:/mnt/array1/share /mnt/nas
Notes:
• To restrict NFS access to a specific network or client, navigate to File Sharing - NFS - Services and click Edit. Enter
the address of the network. For example, if your local network subnet has a router at 192.168.1.1 and clients
with IP addresses in the range from 192.168.1.2 through 192.168.1.48 with subnet mask 255.255.255.0, then the
"Public Network Address" would be 192.168.1.0 and the "Public Subnet Mask" would be 255.255.255.0. This would
mean that only clients on this local network would be able to access the NFS share. If the default settings are
used (0.0.0.0 for both the public network address and the public subnet mask), then access to the NFS share will
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not be restricted.
• To use NFS folders with VMware ESX/ESXi or Citrix, navigate to Services - Edit and change the operation mode
from "User Mode" to "Kernel Mode".
• Async is the default for NFS rules. Sync is available only when the device is in kernel mode.
• To restrict access to a NFS share for specific clients, navigate to File Sharing - NFS - NFS Rules and click Add Rule.
Choose the folder to restrict access to, and enter the clients that will have restricted access in the "Hosts" field.
Clients may be entered by hostname, IP address, or IP address range. Wildcards are supported. Separate multiple
entries with commas. You may assign read-only or read & write access to the listed clients. Rules override settings
made from the Services tab.
Encrypting Data Transmission
Encrypting Settings Data
All communication with Settings can use SSL encryption if you access settings through https://.
Encrypting FTP Transfer Data
You can encrypt passwords and files using SSL/TLS for secure FTP communication. First, open a shared folder's settings
and click Edit; under "LAN Protocol Support", check "FTP" and click OK. Enable SSL security in the setup screen for your
FTP client. The procedure depends on the FTP client software.
SSL Keys
SSL keys are used during setup screen operations and FTP communication. SSL (Secure Socket Layer) is a type of
encryption system called public key encryption. Generally, SSL is managed by the two files below.
server.crt (SSL Certificates)
The TeraStation sends the file to a computer, and the computer uses it to perform encryption. The TeraStation receives
the encrypted data and uses server.key ( the private key) to decrypt the data.
In SSL, this key contains the server certificate, and depending on your computer environment, a check may be
performed to determine the trustworthiness of the certificate. The server certificate included in the TeraStation in the
default settings was created by Buffalo, and in some cases the message "There is a problem with this website's security
certificate" may be displayed in your browser or other software. Disregard this message and continue.
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server.key (SSL Key)
This file is used as a pair with server.crt (server certificate). This is required for decrypting the data that was encrypted by
the server certificate, and this is normally not revealed.
Updating SSL Key
To update a server certificate and a private key for SSL, follow this procedure.
1
Navigate to Management - SSL.
2
Register "server.key" for "Secret Key" and "server.crt" for "Server Certificate (.crt)", then click Import.
Notes:
• Place the SSL key files (server.key, server.crt) directly below the C root drive. The SSL key may not be able to be
updated if it is placed in folders or paths that contain multi-byte characters.
• Use the provided password for the SSL key.
• If Settings cannot be displayed after updating, initialize the TeraStation settings.
• Updating the firmware initializes an SSL key.
Web Server
The TeraStation can be used as a web server. In addition to HTML files, images, and JavaScript, the TeraStation also
allows installation of Perl script and PHP script files. The web server uses version 1.4.23 of lighttpd, version 5.8.8 of Perl,
and version 5.2.10 of PHP.
1
In Settings, click Services.
2
Move the web server switch to the
3
Click
4
Click Edit.
position to enable the web server.
to the right of "Web Server".
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Note: The settings of the PHP language interpreter can be changed from "Edit php.ini".
5
Click Browse.
6
Choose a shared folder for the web server , then click OK.
7
Choose an external port, then click OK.
MySQL Server
The TeraStation can be used as a MySQL server. A MySQL database may be installed and linked with the web server. The
TeraStation uses version 5.0.70 of MySQL server and version 3.2.2 of PhpMyAdmin.
1
In Settings, click Services
2
Move the MySQL server switch to the
3
Click
4
Click Edit.
position to enable the MySQL server.
to the right of "MySQL Server".
149
5
Click Browse.
6
Choose a shared folder for the MySQL server, then click OK.
7
Choose an external port, then click OK.
SNMP
If SNMP is enabled, you can browse your TeraStation from SNMP-compatible network management software. The
specific MIB (management information base) file for Buffalo is available from the Buffalo website (buffaloamericas.com).
1
In Settings, click Network.
2
Move the SNMP switch to the
3
Click
4
Click Edit.
5
Configure the desired settings, then click OK.
position to enable SNMP.
to the right of "SNMP".
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Saving and Applying Settings
The TeraStation's settings can be saved to a USB memory device and restored to another TeraStation. Use this function
to back up and copy settings to a new TeraStation.
Make a note of the hard drive configuration (number of hard drives, RAID, LVM, etc.) of the TeraStation where the
settings were saved. Make sure that any TeraStation that you apply these settings to has exactly the same hard drive
configuration before you apply the settings. If the drive configuration is different, you may get unexpected results.
The following settings are not saved or restored:
Category
File Sharing
Settings
Shared folder information of USB drive and media cartridge
All settings in "Drives"
All settings in "RAID" - "Options" - "RAID Array Settings"
All settings in "LVM"
All settings in "iSCSI"
USB drive and media cartridge information
All settings in "IP Address"
All settings in "Port Trunking"
All settings in "Failover"
All settings in "Name"
All settings in "UPS Sync"
All settings in "SSL"
Display language in Settings
Drives
Network
Backup
Management
Saving Settings
1
Insert a USB memory device into a USB port on the TeraStation.
Notes:
• Use a USB 2.0 port. If your TeraStation has both USB 3.0 and USB 2.0 ports, make sure that you use one of the USB
2.0 ports.
• The USB memory device should have a capacity of at least 1 GB.
• Any data stored on the USB memory device will be deleted.
2
In Settings, click Management.
3
Click
to the right of "Restore/Erase".
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4
From "Target USB drive", select the USB memory device that is connected to the USB 2.0 port of the TeraStation.
5
Select "Save current configuration to a USB drive", then click Execute.
Troubleshooting:
If the settings are not saved to the USB memory device successfully, you may receive the error message "The specified
operation cannot be executed.". Verify:
• The device is connected to a USB 2.0 port, not a USB 3.0 port.
• The device has a capacity of 1 GB or larger.
• The device is not write-protected.
Applying Settings
The saved settings can be applied to a different TeraStation (of the same series).
1
Connect the USB memory device with the saved settings to a USB 2.0 port of the TeraStation (not a USB 3.0 port).
2
In Settings, click Management.
3
Click
4
From "Target USB drive", select the USB memory device that is connected to the USB 2.0 port of the TeraStation.
5
Select "Transfer settings from a USB drive", then click Execute.
to the right of "Restore/Erase".
Restoring Factory Defaults
There are several ways to initialize the TeraStation and restore its factory default settings. One simple way to do this is to
hold down the init button (refer to the TeraStation diagram in chapter 1) on the front panel for three seconds. Normally
this will reset the admin username and password, network configuration, SSL, and security port settings to their factory
default values. However, this button can be disabled in Settings. If the init button is disabled, refer to the methods below
152
on how to initialize the TeraStation.
Initializing from Settings
To initialize the TeraStation to its factory defaults from Settings, follow this procedure.
1
In Settings, click Management.
2
Click
3
Click Initialize TeraStation.
4
The "Confirm Operation" screen will open. Enter the confirmation number number, then click OK.
5
The TeraStation will be restored to its factory default settings.
to the right of "Restore/Erase".
Initializing with a Recovery Drive
To initialize the settings on your TeraStation with a recovery drive, follow the procedure below. If using a recovery drive
to initialize the TeraStation, you do not have to be logged in to Settings. For instructions on how to create a recovery
drive, refer to the "Creating a Recovery Drive" in chapter 1.
1
Insert the recovery drive into a USB 2.0 port (not a USB 3.0 port) on the TeraStation.
2
Set the boot mode switch to "USB".
3
Press the power button to turn on the TeraStation.
4
When the I41 message appears on the LCD panel, press the function button.
5
It will take several minutes for initializing the settings. The TeraStation will shut down when it's finished.
6
After shutdown, the I39 message is displayed.
7
Set the boot mode switch to "HDD" position.
8
Press the power button to start the TeraStation.
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Logs
Follow the procedure to check the TeraStation's logs.
1
In Settings, click Management.
2
Click
3
Click Edit.
4
Select a log to view.
to the right of "Logs".
The file operation log stores file operations performed on the internal hard drives. File operations on USB drives are
not logged.
Note: All logs are encoded in UTF-8 format. To show them correctly, change the software encoding to "UFT-8".
To transfer logs
1
Click Edit.
2
Enable "Syslog Transfer".
3
Enter the IP address of the syslog server where you want to transfer the logs to.
4
Select the type of log that you want to transfer from "Logs to Transfer".
5
Click OK.
Note: FTP logs cannot be written to a syslog server.
To create a link to the logs in the shared folder
1
Click Edit.
154
2
Enable "Share Link to Logs".
3
Select the shared folder where the link will be created in "Target Shared Folder".
4
Click OK.
Under the selected shared folder, a folder named "system_log" will now contain the logs.
Updating the Firmware
If a new firmware is available, a message is displayed when the TeraStation boots. You can update the firmware by
following the procedure below:
To update from Settings:
1
In Settings, click Management.
2
Click
3
Click Install Update.
to the right of "Update".
You can also download the latest firmware from www.buffaloamericas.com.
Name, Date, Time, and Language
Configure the TeraStation's hostname, date, time, and language as shown below.
Note: If the TeraStation is being used as an iSCSI hard drive, to change the settings, navigate to Drives - iSCSI in
Settings and set the icon to
1
.
In Settings, click Management.
155
2
Click
3
Click Edit.
4
Click the Name tab, then configure the TeraStation's name and description.
5
to the right of "Name/Time/Language".
Click the Time tab.
Click Use Local Date/Time to use your computer's time settings for the TeraStation.
By default, the TeraStation adjusts its clock automatically by using a default NTP server. This NTP server belongs to
Internet Multi Feed Inc. For more information, visit http://www.jst.mfeed.ad.jp.
To use a different NTP server, select Name/Time/Language from Management. Click Time, then Edit. Uncheck "Use
Default NTP Server" and enter a new NTP IP address. Click OK.
If an NTP server is specified by name instead of IP address, make sure that a DNS server is configured for the
TeraStation.
Note: The internal clocks of the TeraStation and other devices on your network may run at slightly different speeds.
Over a long period of time your network devices may show somewhat different times, which can cause network
problems. If clocks on your network vary by more than 5 minutes it may cause unexpected behavior. For best
results, keep all clocks on the network set to the same time by adjusting them regularly, or use an NTP server to
156
correct them all automatically.
6
Click the Language tab. Select the language to be used and click OK.
Note: This tab changes the language used by the TeraStation for email notifications, DLNA, and other functions. To
change the language displayed in Settings, go to Advanced Settings or Easy Admin and click Language in the menu
bar. Choose your desired language from the drop-down menu.
Beep Alerts
You can set the TeraStation to beep when certain errors occur.
1
In Settings, click Management.
2
Click
3
Click Edit.
to the right of "Notifications".
157
4
Select the conditions to beep the alert, then click OK.
LCD and LEDs
You may configure the LEDs and LCD on the front of the TeraStation.
1
In Settings, click Management.
2
Click
3
Click Edit.
4
Click Front Panel Display Settings.
to the right of "Notifications".
158
5
Configure your settings, then click OK.
Jumbo Frames
If your other network devices support it, you may be able to increase network performance with jumbo frames.
1
In Settings, click Network.
2
Click
3
Click the LAN port where the jumbo frames will be used.
to the right of "IP Address".
159
4
Select the desired Ethernet frame size and click OK.
Note: Make sure the TeraStation's Ethernet frame size is smaller than the hub or router's. Larger frame sizes may not
transfer the data to the TeraStation correctly.
Changing the IP Address
Normally, the TeraStation's IP address is set automatically from a DHCP server on your network. If you prefer, you can set
it manually. An easy way to do this is to change it from NAS Navigator2 running on a computer connected to the same
router (subnet) as the TeraStation. The procedure to change the IP address in Settings is below.
Note: If the TeraStation is being used as an iSCSI hard drive, to change the settings, navigate to Drives - iSCSI in
160
Settings and move the iSCSI switch to the
temporarily before changing network settings.
1
In Settings, click Network.
2
Click
3
Click the LAN port where the IP address will be changed.
4
Disable "DHCP" and enter the desired network address settings, then click OK.
to the right of "IP Address".
Notes:
• Do not set the same address for LAN port 1 and LAN port 2. This may cause unstable network communication.
• Use LAN port 1 to access different network subnets from the TeraStation. Access to a different network subnet is
not possible from LAN port 2 since it doesn't have a default gateway.
• The following IP addresses are reserved and should not be used. If you configure one of them by accident,
initialize all settings with the init button on the TeraStation.
Local loopback address: 127.0.0.1, 255.255.255.0
Network address: 0.0.0.0, 255.255.255.0
Broadcast address: 255.255.255.255, 255.255.255.0
The IP address range from 224.0.0.0 to 255.255.255.255
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Chapter 11 Utilities
NAS Navigator2 for Windows
NAS Navigator2 is a utility program that makes it easy to display Settings, change the TeraStation's IP address, or check
its hard drive. If you installed the TeraStation with the TeraNavigator CD, NAS Navigator2 was installed automatically.
Double-click the
icon to start NAS Navigator2.
Click your TeraStation's icon to open a share on the TeraStation and display:
• Total capacity
• Capacity in use
• IP address
• Workgroup
• Subnet mask
• Default gateway
• MAC address
• Firmware version
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Name
Menu
Map Share*
Disconnect Share*
Map All Remote Shares to
Drive Letters
Create Desktop Shortcut*
Launch NAS Navigator2 on
Startup
Display Errors
Properties*
Close
View
View
Sort by
Browse*
Refresh
I'm here*
Right-click your
device's icon
to show these
options.
Browse Shares
Settings
Properties
Map Share
Disconnect Share
Create Shortcut
I'm here
Description
Assigns the TeraStation's shared folder as a network drive.
Unmaps the network drive.
Assigns all the TeraStation's shared folders as network
drives.
Creates a shortcut to the TeraStation's shared folder (share).
Launches NAS Navigator2 in the system tray when Windows
boots.
If an error occurs, an error message will pop up from the
NAS Navigator2 icon in the system tray.
Opens the selected TeraStation's properties page.
Closes NAS Navigator2.
Icons: Displays icon.
Details: Displays hostname, product name, workgroup, IP
address, subnet mask, and default gateway.
Selects the sort order from following to display when
multiple TeraStations are found:
Hostname, product name, workgroup, IP address, subnet
mask, default gateway
Opens the TeraStation's shared folder.
Searches for NAS devices on the network again.
Causes your TeraStation to beep. For TS3400R models, you
can stop the beeping by pressing the function or display
button.
Opens the TeraStation's shared folder.
Opens Settings for the selected TeraStation.
Opens the TeraStation's properties page.
Assigns the TeraStation's shared folder as a network drive.
Unmaps the network drive.
Creates a shortcut icon to the shared folder "share" on the
desktop.
Causes your TeraStation to beep. For TS3400R models, you
can stop the beeping by pressing the function or display
button.
*Click on the TeraStation's icon to display these options.
When NAS Navigator2 is minimized, right-click on the NAS Navigator2 icon in the system tray for the following options.
Name
Description
163
TeraStation Name
Browse Shares
Settings
Properties
Map Share
Disconnect Share
Create Shortcut
I'm here
Refresh
Browse Shares
Exit
Opens the TeraStation's shared folder.
Opens Settings for the selected TeraStation.
Opens the TeraStation's properties page.
Assigns the TeraStation's shared folder as a network drive.
Unmaps the network drive.
Creates a shortcut icon to the shared folder "share" on the desktop.
Causes your TeraStation to beep. For TS3400R models, you can stop
the beeping by pressing the function or display button.
Refreshes list of NAS devices.
Displays NAS Navigator2 window.
Exits NAS Navigator2.
The following tasks may be performed from the TeraStation's properties page.
Name
Configuration
IP Address
Description
Click Settings to open the configuration interface.
Check Use DHCP to assign an IP address from the DHCP server automatically. If
there is no DHCP server in the network, you cannot use this function.
Check Renew IP address to obtain an IP address from the DHCP server.
You can manually enter an IP address, subnet mask, and default gateway.
Mount as Network Drive
You can easily map a shared folder as a network drive using NAS Navigator2.
1
Double-click the
icon on to start NAS Navigator2.
164
2
3
Right-click on the TeraStation's icon, then click Map Share.
An icon for the mapped share will appear in Computer or My Computer. You can use this network drive just like
any other hard drive.
Changing the IP Address
1
Double-click the
2
Right-click on your TeraStation's icon and choose Properties - IP Address.
3
icon to start NAS Navigator2.
Uncheck "Use DHCP" and enter the desired settings, then click OK. If the username and password prompt appears,
enter the admin username and password.
Note: The following IP addresses are reserved and should not be used. If you configure one of them by accident,
initialize all settings with the init button on the TeraStation.
Local loopback address: 127.0.0.1, 255.255.255.0
Network address: 0.0.0.0, 255.255.255.0
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Broadcast address: 255.255.255.255, 255.255.255.0
The IP address range from 224.0.0.0 to 255.255.255.255
NAS Navigator2 for Mac
NAS Navigator2 is a utility program that makes it easy to display Settings, change the TeraStation's IP address, or check
its hard drive.
If you installed the TeraStation with the TeraNavigator CD, NAS Navigator2 was installed automatically. To launch it, click
the
icon in the Dock.
Click on a TeraStation's icon to display:
• Total capacity
• Used capacity
• Workgroup
• IP address
• Subnet mask
• Default gateway
• MAC address
• Firmware version
Double-click it to open a share on the TeraStation.
Name
Open
Refresh
I'm here
Settings
Configure
Label Color
View Options
Description
Opens the default shared folder for a selected TeraStation.
Searches for NAS devices on the network again.
Causes your TeraStation to beep. For TS3400R models, you
can stop the beeping by pressing the function or display
button.
Opens Settings for the selected TeraStation.
Opens a window that lets you configure NAS's IP address or
open Settings.
Selects the color of the name displayed below the icon.
Lets you choose icon size, position, and view mode.
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Auto Power Mode
Open Folder
Settings
To display these
options, hold down
the control key
and select your
TeraStation's icon.
Configure
I'm here
Label Color
Auto power mode can turn supported TeraStations and
LinkStations on the network on and off automatically.
Opens the TeraStation's shared folder.
Opens Settings for the selected TeraStation.
Opens a window that lets you change the NAS's IP address
or open Settings.
Causes your TeraStation to beep. For TS3400R models, you
can stop the beeping by pressing the function or display
button.
Selects the color of the name displayed below the icon. The
menu below is displayed when you click the TeraStation
icon while holding down the control key.
Mount as Network Drive
You can map a shared folder as a network drive using NAS Navigator2 on Mac OS.
1
2
Click the
icon in the Dock to start NAS Navigator2.
Double-click the TeraStation icon or click the TeraStation icon while holding down the control key, then select
Open Folder. Enter a username and password with the rights to access the shared folder.
3
Select the shared folder that you want to mount, then click OK.
4
The shared folder is now mounted as a network drive.
Changing the IP Address
1
Click the
2
Click the TeraStation icon while holding down the control key, then choose Configure - IP Address.
icon in the Dock to start NAS Navigator2.
167
3
Uncheck "Use DHCP"; enter the desired settings and the administrator password, then click Apply.
Note: The following IP addresses are reserved and should not be used. If you configure one of them by accident,
initialize all settings with the init button on the TeraStation.
Local loopback address: 127.0.0.1, 255.255.255.0
Network address: 0.0.0.0, 255.255.255.0
Broadcast address: 255.255.255.255, 255.255.255.0
The IP address range from 224.0.0.0 to 255.255.255.255
iSCSI Connection Tool
The iSCSI Connection Tool is a Windows utility that lets you use the TeraStation as an iSCSI drive.
To launch it, click Start - All Programs - BUFFALO - iSCSI Connection Tool - iSCSI Connection Tool.
For Windows 8.1 and Windows 8, click the iSCSI Connection Tool.
Name
Target
Description
If a TeraStation is selected, clicking Register iSCSI Device will register all the
volumes in the TeraStation to the computer for enabling connection to
individual volumes.
If a volume is already registered, click Unregister iSCSI Device to unregister
all volumes, disconnecting them from the TeraStation.
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Model
Series
IP Address
Subnet Mask
Firmware
MAC Address
iSCSI Service
Volume
Current status
User authorization
Connect on Start Up
Refresh
Exit
Displays TeraStation's model name.
Displays TeraStation's series name.
Displays TeraStation's IP address.
Displays TeraStation's subnet mask.
Displays TeraStation's firmware version.
TeraStation's MAC address.
Shows whether the iSCSI service of the TeraStation is running or stopped.
Select individual volumes from a registered TeraStation.
Select a volume and click Connect, then the selected volume will be
recognized as a local drive in My Computer on your computer. If a volume
is connected, click Unregister to disconnect it.
Displays current status of the selected volume.
- Disconnected: Volume is disconnected.
- Connected: Volume is connected.
- Connected to another PC: Volume is connected to another computer.
Displays the other computer's IP address.
- Disabled: No authentication.
- Enabled: User authentication is needed to connect to a volume.
If selected, the computer will connect to the volume automatically at
boot.
Search for network devices on the LAN.
Exit iSCSI Connection Tool.
Menu
Name
File
Refresh
Exit
Configuration
Change IP address
Unregister iSCSI
device
Setup
Set mutual CHAP
secret
Persistent Volume
Help
Connect volumes
Disconnect volumes
Disk management
About
Description
Search for network devices on the LAN.
Closes the iSCSI Connection Tool.
Opens Settings for the selected TeraStation.
You can change the IP address of the selected TeraStation.
If you disconnect the TeraStation without unregistering it or changing
its IP address, the registration information stays in your computer
and searches will take longer. For better performance, unregister
disconnected TeraStations with this command.
Set the CHAP password on the computer side.
If checked, your computer will reconnect to the TeraStation whenever
it's restarted.
Connect multiple volume at a time.
Displays the screen to disconnect multiple volume at a time.
Format drives.
Displays version information.
NovaBACKUP
NovaBACKUP is a Windows utility that lets you back up the data on your computer or TeraStations.
169
Installation
1
Insert the TeraNavigator CD into your computer. TeraNavigator will launch.
2
Click Options - Additional Software Installation.
3
Select "NovaBackup" and click Install.
4
Click Install again.
5
Check "Backup Client" and click Install on the NovaBackup installation wizard.
6
Select the installation language and click Next twice.
7
Check on "I accept the terms in the License Agreement", then click Next.
8
Select "Typical", then click Next.
9
Enter your name, company name, and email address. Select "I have a license key" and click Next.
Notes:
• Name, company name, and email address are required.
• Don't change the license key which is displayed on the screen.
10Click Finish.
NovaBACKUP is now installed. To launch NovaBACKUP, click the icon on your computer's desktop. For more detailed
information, click View Help in the NovaBACKUP Express Wizard or click Help Topics at the upper right of the
NovaBACKUP home screen.
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Chapter 12 Appendix
LCD Display
The LCD display can be cycled through different modes by pressing the display button on the front of the TeraStation.
Also, the items displayed can be configured at Management - Notifications - Front Panel Display Settings in Settings.
Modes
LCD Message
LINK SPEED
Note: When an
Ethernet cable
is connected
to LAN Port 2,
"LINK SPEED 2"
is displayed.
LINK SPEED
No LINK
LINK SPEED
10 Mbps HALF
LINK SPEED
10 Mbps FULL
LINK SPEED
100 Mbps HALF
LINK SPEED
100 Mbps FULL
LINK SPEED
1000 Mbps
Description
Corrective Action
Not connected to network.
Connect an Ethernet
cable to the LAN port.
Connected at 10 Mbps half duplex.
-
Connected at 10 Mbps full duplex.
-
Connected at 100 Mbps half duplex.
-
Connected at 100 Mbps full duplex.
-
Connected at 1000 Mbps full duplex.
-
-
-
Hostname / IP
Address
TS-xx xxx
192.168.11.150
Displays the hostname and IP address. At the
end of the IP address, F (fixed IP address) or D
(IP address automatically acquired from a DHCP
server) is displayed.
Note: When an Ethernet cable is connected to
LAN port 2, "NETWORK2" is displayed in the
hostname section.
Calendar / Clock
DATE TIME
2012/1/1 11:11
Displays the date and time set in the TeraStation.
Errors
LCD Message
Description
BOOT FAIL
Hard drive not found.
SYSTEM Error E04
Can't Load Krnl!
The firmware is corrupted.
Corrective Action
Contact Buffalo technical support for
assistance.
Contact Buffalo technical support for
assistance.
171
E10 UPS Running
Off Battery
The TeraStation is running on the UPS
battery due to a power outage. The system
will now be shut down safely.
I10 System Is
Overheating
A rise in the system temperature may have
exceeded the allowable safety value.
E11 Fan Failure
An error occurred in the fan speed.
E12 Cooling
Failure
A rise in the system temperature may have
exceeded the allowable safety value.
E14 Can't Mount
Array x
RAID array x cannot be mounted.
E16 Drive x Not
Found
Unable to find drive x.
E22 Can't Mount
Drive x
Mounting of hard drive x failed.
E27 Lost Failover
Target
Unable to find the backup TeraStation.
E30 Replace Drive
x
An error occurred, so hard drive x was
removed from the RAID array.
Check that power is being supplied to the
UPS, and if there are no problems, turn on
the TeraStation.
Move the TeraStation to a cool location. Do
not place objects in the area around the
TeraStation.
Check that no foreign objects or dust are
clogging the fan. If any foreign objects or
dust are found, use a pair of tweezers, air
duster, or other tool to remove them. If the
error is displayed again, contact Buffalo
technical support for assistance.
Do not place objects in the area around the
TeraStation. Also, move the TeraStation to a
cool location.
Run the RAID array disk check in Settings.
Hard drive x may be disconnected or may
have failed. After shutting down, reinstall the
hard drive.
Format the hard drive. After formatting, if the
error still appears after rebooting, replace
the hard drive. If the error is displayed
again, contact Buffalo technical support for
assistance.
In the main TeraStation's settings, navigate
to Backup - Failover to reconfigure the
backup TeraStation for failover.
Replace hard drive x.
Status
After you change settings or format a hard drive, the current status is displayed on the LCD.
LCD Message
I11 Bad Sectors on
Drive x
I12 Degraded Mode
I13 Formatting
Array x...
I14 Checking Array
x…
I15 Scanning Array
x Data...
I16 Creating Array
x...
I17 Resyncing Array
x...
I18 Rebuilding
Array x...
Description
The bad sectors in hard drive x may
have reached a dangerous level.
Operating in degraded mode.
Corrective Action
Formatting RAID array x.
-
Checking RAID array x.
-
Examining the error status of RAID
array x.
-
Creating RAID array x.
-
Resynchronizing RAID array x.
-
Rebuilding RAID array x.
-
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Replace hard drive x.
-
I19 Filling Array x
with 0s
I20 Formatting
Drive x...
I21 Checking Drive
x...
I22 Filling Drive x
with 0s
I25 Updating
Firmware…
I26 Initializing
Settings…
I27 Checking USB
Drive x...
I28 Formatting USB
Drive x…
I31 Push Func to
Use New Drive x
I32 New Drive x
Detected
I33 Replication
Failure
I34 Virus
Quarantined
I35 Bay 1 Has Media
Cartridge
I36 Drive x
Decryption Error
I37 Recovering
System…
I38 Recovery
Finished
I39 Change Boot
Switch Back
I40 All Data Will Be
Deleted
I41 Push Func to
Start Recovery
I42 Preparing
Recovery
Writing 0s to RAID array x and
erasing all data.
-
Formatting hard drive x.
-
Checking hard drive x.
-
Erasing the data on hard drive x.
-
Updating the TeraStation firmware.
Note: Do not turn off the power
during the updating process.
-
Initializing all settings.
-
Checking USB hard drive x.
-
Formatting USB hard drive x.
-
Displayed when pressing the
function button to rebuild the RAID
after replacing hard drive x.
Displayed after replacing hard drive x
when the RAID needs to be rebuilt in
Settings or formatting is necessary.
An error occurred in replication,
or synchronization between the
main TeraStation and the backup
TeraStation failed during failover
configuration.
A virus scan found a virus.
A hard drive set as a media cartridge
has been installed in the drive 1 slot.
Media cartridge cannot be
decrypted. The media cartridge
may have been encrypted by a
TeraStation other than this product.
Press the function button to rebuild the RAID
array.
In Settings, either rebuild the RAID array or format
the hard drive.
In Settings, navigate to Backup - Replication and
click Resync to execute resynchronization. If the
error is displayed again, contact Buffalo technical
support for assistance.
Once the virus is removed from the quarantine
folder, the message is no longer displayed. If the
antivirus software is configured to delete viruses
from the quarantine folder automatically, then the
message will not be displayed.
Connect to the slot that was set as a media
cartridge.
Connect the drive to the TeraStation that performs
encryption to decrypt the drive.
System recovery in progress.
-
System recovery is complete.
-
System recovery from the USB
recovery device is complete.
Beginning recovery. All data on the
drive in disk 1 will be deleted.
Press the function button on the
front to start the recovery process.
Preparing to start the recovery
process.
Change the boot mode switch on the rear to
"HDD".
173
-
I43 Unsupported
Hardware
I44 Drive 1 Not
Found
I45 Recovery Failed
I46 Migrating RAID
Array x...
I47 Don't Power Off
System!
I48 Push Func to
Start Failover
I49 Lost Failover
Main
I50 Failover in
Maintenance Mode
I51 Initializing
Failover…
I52 New Firmware
Available
The TeraStation was started from the
USB recovery device, but the system
cannot be recovered from this USB
recovery device.
Recovery from the USB recovery
device was initiated, but disk 1 was
not detected.
Recovery failed.
-
Make sure that disk 1 is present and fully inserted
in its slot.
-
Data migration or conversion (RAID
migration) is in progress.
Do not turn off the TeraStation power.
This TeraStation is ready to become
the failover backup for the main
TeraStation.
The main TeraStation in the failover
configuration cannot be found.
Hold down the function button on the front of the
target TeraStation until it stops beeping to accept
failover backup status.
Make sure that the main TeraStation is on,
working, and connected to the network.
Failover maintenance is in progress.
Do not turn off the TeraStation power.
Initializing the failover configuration.
Do not turn off the TeraStation power.
A new firmware version has been
released.
Update the firmware.
Make sure that the backup job is configured
correctly. Make sure that the NAS is on and not in
standby mode. If the backup job still fails, check
the status of NAS, network, and backup source
and destinations.
Settings can only be restored for the TeraStation
whose settings were originally saved. To restore
settings, insert the USB memory device, move the
Boot Mode switch on the rear of the TeraStation
to the USB position, and restart the TeraStation.
Or, settings can be restored from Settings with the
TeraStation powered on.
I54 Backup Job xx
Failed
A backup job has failed.
I55 Recovery Not
Authorized
Authentication failed while
recovering TeraStation settings.
I56 Need License
for Camera
I57 No Free Space
to Record
There are not enough surveillance
camera server licenses.
There is not enough space to save
additional surveillance video.
I58 Recording
Failure
Video not recorded.
Purchase and register an additional license.
Delete or move some of the stored video.
Check your settings. Also, use the utilities provided
with your camera to check that the camera is
operating correctly.
Default Settings
Administrator's Name
Password
Shared Folders
admin
password
"share" (for both Windows and Mac computers). The recycle bin is enabled
on "share" by default.
174
DHCP Client
Registered Group
Microsoft Network Group Setting
Ethernet Frame Size
AFP
FTP
NTP
Print Server
WebAccess
Time Machine
TeraSearch
RAID Mode
Normally, the TeraStation will get its IP address automatically from a DHCP
server on the network.
If no DHCP server is available, then an IP address will be assigned as follows:
IP Address: 169.254.xxx.xxx (xxx is assigned randomly when booting the
TeraStation.)
Subnet Mask: 255.255.0.0
"hdusers", "admin", and "guest" are default groups and cannot be edited or
deleted.
WORKGROUP
1500 bytes (not including 14 bytes of the header and 4 bytes of FCS)
Enabled
Disabled
Enabled
Enabled
Disabled
Disabled
Disabled
TS3400D, TS3400R: RAID 5
TS3200D: RAID 1
Specifications
Check www.buffaloamericas.com for information about the latest products and specifications.
LAN Port
USB Port
UPS Port
IEEE 802.3ab (1000BASE-T)
Interface
IEEE 802.3u (100BASE-TX)
IEEE 802.3 (10BASE-T)
1000 Mbps Full duplex (auto-negotiation)
Transfer Speed
100 Mbps Full duplex/Half duplex (auto-negotiation)
10 Mbps Full duplex/Half duplex (auto-negotiation)
Number of Ports
2 ports (supports Auto-MDIX)
Connector Type
RJ-45 8-pin
Protocol
TCP/IP
Access Method
CSMA/CD
File Sharing
SMB/CIFS, AFP, FTP/SFTP, NFS, HTTP/HTTPS
Management
HTTP/HTTPS
1500, 4084, 7404, and 9216 byte modes are
supported.
Jumbo Frame
(not including 14 bytes of header and 4 bytes of FCS)
TS3400D: 2 USB 3.0 ports and 2 USB 2.0 ports
TS3400R: 2 USB 3.0 ports and 3 USB 2.0 ports
TS3200D: 2 USB 2.0 ports
Note: Supported USB devices include Buffalo USB hard drives, USB UPS devices, and
printers.
UPS Port (D-SUB 9 pin (Male)) x 1
Note: Compatible UPS are manufactured by Omron or APC.
175
Internal Hard Drive
Power Supply
Dimensions (L x W x H)
Weight
Power Consumption
(Max.)
Operating Environment
Compatibility
Supported OS
If a hard drive in the TeraStation malfunctions, replace it with a Buffalo OP-HDS series
drive of the same capacity, available from www.buffaloamericas.com.
AC 100–240 V, 50/60 Hz
TS3400D: 230 x 170 x 215 mm; 9.1 x 6.7 x 8.5 in
TS3400R: 430 x 45 x 430 mm; 16.9 x 1.7 x 16.9 in
TS3200D: 230 x 170 x 170 mm; 9.1 x 6.7 x 6.7 in
TS3400D: Approx. 8.0 kg; 17.7 lb
TS3400R: Approx. 9.0 kg; 19.8 lb
TS3200D: Approx. 4.5 kg; 9.9 lb
TS3400D: 86 W
TS3400R: 140 W
TS3200D: 47 W
Temperature: 5–35°C; 41–95° F
Humidity: 20–80% (no condensation)
Windows and Mac computers with Ethernet interface.
Note: The TeraStation requires an Ethernet connection with your computer for
operation. It cannot be connected via USB.
Windows 8.1*, Windows 8*, Windows 7*, Windows Vista*, Windows XP, Windows XP
Media Center Edition (2004 or 2005), Windows Server 2012, Windows Server 2008 R2,
Windows Server 2008, Windows Server 2003 R2, Windows Server 2003, Windows RT
8.1, Windows RT
OS X 10.9, 10.8, 10.7, 10.6, 10.5, 10.4
*32-bit and 64-bit
Models
TS3400D, TS3400D0404, TS3400D0804, TS3400D1204, TS3400D1604,
TS3400DV5, TS3400D0404 V5, TS3400D0804 V5,TS3400D1204 V5, TS3400D1604 V5
TS3400R, TS3400R0404, TS3400R0804, TS3400R1204, TS3400R1604,
TS3400RV5, TS3400R0404 V5, TS3400R0804 V5,TS3400R1204 V5, TS3400R1604 V5
TS3200D, TS3200D0202, TS3200D0402
176
Chapter 13 Regulatory Compliance
Information
For Customers in the United States
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Only use the cables and accessories that are included in the package. Don't use other accessories or cables unless
specifically instructed to in the documentation.
For Customers in Europe
EU Declaration of Conformity
Dansk
Dette er et Klasse A-produkt. I et hjemmemiljø kan dette produkt skabe radiointerferens, hvormed det kan være
nødvendigt for brugeren at tage passende forholdsregler.
Der må kun bruges de kabler og det tilbehør der er inkluderet i pakken. Der må ikke bruges andet tilbehør eller kabler,
medmindre det er udtrykkeligt beskrevet i dokumentationen.
Deutsch
Dies ist ein Produkt der Klasse A. In einer häuslichen Umgebung kann dieses Produkt Funkstörungen verursachen. Um
diese zu beheben, müssen ggf. entsprechende Maßnahmen ergriffen werden.
177
Verwenden Sie ausschließlich die Kabel und Zubehörteile, die im Lieferumfang enthalten sind. Andere Zubehörteile
oder Kabel dürfen nur dann verwendet werden, wenn dies in der Dokumentation ausdrücklich vorgeschrieben ist.
English
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Only use the cables and accessories that are included in the package. Don't use other accessories or cables unless
specifically instructed to in the documentation.
Español
Este es un producto de Clase A. En una situación domestica, este producto puede producir interferencias de radio, en
ese caso el usuario deberá tomar las medidas adecuadas.
Utilice únicamente los cables y accesorios incluidos en el paquete. No utilice otros accesorios ni cables a menos que así
se indique en la documentación.
Français
Cet appareil est un produit de Classe A. Dans un environnement domestique, ce produit est susceptible de provoquer
des interférences radio, auquel cas l'utilisateur peut être mis en demeure de prendre des mesures appropriées.
Utilisez uniquement les câbles et accessoires inclus dans ce package. N'utilisez aucun autre accessoire ou câble sauf
instruction spécifique de la documentation.
Italiano
Questo è un prodotto di Classe A. In ambienti domestici il prodotto può causare radiointerferenza, nel qual caso
potrebbe rendersi necessaria l'adozione di opportune misure.
Utilizzare esclusivamente i cavi e gli accessori inclusi nell'imballaggio. Non utilizzare altri accessori o cavi a meno che
non sia specificamente indicato nella documentazione.
Nederlands
Dit is een Klasse A product. Dit product kan in een huishoudelijke omgeving radiostoring veroorzaken in welk geval de
gebruiker adequate maatregelen dient te nemen.
Gebruik alleen de kabels en toebehoren die zich in de verpakking bevinden. Gebruik geen ander toebehoren of kabels
tenzij dit uitdrukkelijk in de handleiding wordt aangegeven.
Norsk
Dette er et produkt i klasse A. I et hjemmemiljø kan dette produktet forårsake radiointerferens, noe som gjør at brukeren
i så fall må foreta passende tiltak.
Bruk kun kabler og tilbehør som er inkludert i pakken. Ikke bruk annet tilbehør eller kabler med mindre spesielt
instruert til å gjøre det i dokumentasjonen.
Português
Este é um produto de Classe A. Num ambiente doméstico, este produto pode provocar interferências de rádio, pelo que
o utilizador poderá ter de tomar medidas adequadas.
Utilizar apenas cabos e acessórios incluídos na embalagem. Não utilizar outros acessórios ou cabos, salvo se
especificamente indicado na documentação.
Suomi
178
Tämä on luokan A tuote. Tämä tuote voi aiheuttaa radiohäiriöitä kotikäytössä, jolloin käyttäjän on ehkä ryhdyttävä
tarvittaviin toimenpiteisiin.
Käytä ainoastaan pakkauksen mukana toimitettuja kaapeleita ja varusteita. Älä käytä muita varusteita tai kaapeleita ellei
näin ole erityisesti ohjeistettu asiakirjoissa.
Svensk
Detta är en Klass A-produkt. I en hushållsmiljö kan denna produkt orsaka radiostörningar, och användaren kan i så fall
begäras att vidta lämpliga åtgärder.
Använd bara kablar och tillbehör som ingår i förpackningen. Använd inte andra tillbehör eller kablar om du inte får
uttryckliga instruktioner om det i dokumentationen.
Türk
Bu, A Sınıfı bir üründür. Evde kullanım sırasında bu ürün radyo girisimine yol açabilir ve bu durumda kullanıcının gerekli
önlemleri alması gerekebilir.
Yalnızca pakette bulunan kablo ve aksesuarları kullanın. Belgelerde özellikle belirtilmedikçe başka aksesuar ve kablolar
kullanmayın.
한국 고객 대상
KC
기종별
A급기기(업무용
정보통신기기)
사용자안내문
이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사용자는 이 점을
주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다.
提供給台灣的客戶
BSMI
警告使用者 :
這是甲類的資訊產品, 在居住的環境中使用時, 可能會造成射頻
干擾, 在這種情況下, 使用者會被要求採取某些適當的對策。
面向中国用户
CCC
声明:
此为A级产品,在生活环境中,该产品可能会造成无线电干扰。在这种情况下,可能需要用户对其干扰采取切实可
行的措施。
设备的最高使用室内环境温度: 35° C
仅适用于海拔 2000M 以下地区安全使用。
断开装置为电源软线上的插头。插座应当装在设备的附近,而且应当便于触及到。
179
电池警告语
1.电池不得暴露。
2.使用型号不正确的电池可能导致爆炸。
180
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