USER’S GUIDE
Wi-Fi® Outdoor Pet Video Camera
Model: SCOUT73, SCOUT73-2
The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi® Outdoor Home Video
Camera!
Thank you for purchasing your new Motorola Wi-Fi® Outdoor Home Video
Camera.
If you have always wondered what happens when you are away, wonder no
more. Now you can monitor your children, pets or property with this easy to use
system. You can install the Camera only from your iPhone®/iPad® or Android™
devices and view the Camera video from your PC or Notebook, as well as from
your iPhone®/iPad® or Android™ devices.
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
Email: support@motorolahome.com
This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on pages 5 - 8 before you install the unit.
Inside the Box
• 1 x Wi-Fi® Camera Unit
• 1 x Power Adapter
• 1 x Quick Start Guide
• 1 x User Guide
• 4 x Mounting Screws and Dry Wall Plugs
• 1 x Tamper-proof Screw
• 1 x Metal Bracket
• 1 x Wrench Key
• 1 x Y-Shaped Power/LAN Cable Connector
Overview of your Camera
1
2
6
7
5
4
3
9
8
1.
2.
3.
4.
5.
6.
Antenna
Wall mount base
Infrared LEDs (for night vision)
Camera Lens
Light Sensor (for night mode
detection)
PAIR Button
10
Power / Status Indicator
Dome Shape Cover
9. Power connection socket
10. LAN interface*
(Adaptive Ethernet Interface for
connecting with various network
devices, such as hub, router, etc.)
7.
8.
*An Ethernet connection is required when the Wi-Fi® connection is
not optimal. Connect the Ethernet cable (not supplied) to the LAN
interface, and then connect the other end to a spare port on your
router.
Important guidelines for installing your Wi-Fi® Camera Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth™
systems or microwave ovens may cause interference with this product. Keep
the Wi-Fi® Camera Unit away from these types of products, or turn them off if
they appear to be causing interference.
• Always ensure that you have a good Wi-Fi® connection available.
Table of contents
1.
2.
3.
Safety Instructions .....................................................................................5
System Requirements ............................................................................... 9
Getting started - Connecting Devices.................................................... 10
3.1
3.2
3.3
4.
5.
6.
7.
8.
9.
4
Setup.......................................................................................................... 10
User Account and Camera Setup on Android™ Devices....................... 11
3.2.1
Power ON and Connect the Camera ...................................... 11
3.2.2
Download the Hubble App ....................................................... 11
3.2.3
Run Hubble for Motorola Monitors App on Android™ Devices .. 11
3.2.4
Add the Camera to your account ............................................. 12
User Account and Camera Setup on iPhone®/iPad® ............................. 15
3.3.1
Power ON and Connect the Camera ...................................... 15
3.3.2
Download the Hubble App ....................................................... 15
3.3.3
Run Hubble for Motorola Monitors App on iPhone®/iPad® ... 15
3.3.4
Add the Camera to your account ............................................. 16
Camera .................................................................................................... 21
4.1
4.2
Install your Camera and setting up........................................................... 21
Overview of the Features on Hubble App ............................................... 23
Working with PC/Notebook ................................................................... 25
Procedure for resetting the Camera....................................................... 26
Help.......................................................................................................... 27
General Information ................................................................................ 33
Technical Specifications ......................................................................... 39
Table of contents
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1. Safety Instructions
WARNING:
STRANGULATION HAZARD - In case this unit is being used to monitor
infants or children, keep the unit and adapter cord more than 3 feet from
the crib and out of their reach. Never place camera or cords within a crib
or near a bed. Secure the cord away from children's reach. Never use
extension cords with AC Adapters. Only use the AC Adapters provided.
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone to
chewing, we strongly recommend you keep this and all other electrical
devices out of its reach.
Wi-Fi® CAMERA UNIT SET UP & USE:
•
Determine a location for the Wi-Fi® Camera Unit that will provide the
best view of the area you would like to monitor (ie back yard or front
door).
•
Fix the camera to a flat wall using the wall mounting plate and following
the instructions provided.
•
NEVER place the Wi-Fi® Camera Unit or cords within the crib.
Safety Instructions
5
WARNING
This Wi-Fi® Camera Unit is compliant with all relevant electromagnetic field
standards and is, when handled as described in the User’s Guide, safe to use.
Therefore, always read the instructions in this User’s Guide carefully before
using the device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi® Camera Unit is not a substitute for responsible adult supervision.
• Keep this user’s guide for future reference.
• Do not place the Wi-Fi® Camera Unit or cords in the crib or within reach of
the baby (the unit should be at least 3 feet away).
• Keep the cords out of reach of children.
• Do not cover the Wi-Fi® Camera Unit with a towel or blanket.
• Test the Wi-Fi® Camera Unit and all its functions so that you are familiar with
it prior to use.
• Do not use the Wi-Fi® Camera Unit near water.
• Do not install the Wi-Fi® Camera Unit near a heat source.
• Only use the power adapter provided. Do not use other power adapters as
this may damage the device.
• Never use extension cords with power adapters.
• Do not touch the plug contacts with sharp or metal objects.
Important instructions:
• Read and Follow Instructions - Please read all the safety and operating
instructions before operating the product.
• Retain Instructions - The safety and operating instructions should be
retained for future reference.
• Heed Warnings - Comply with all warnings on the product and in the
operating instructions.
• Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than
6
Safety Instructions
ENGLISH
the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. If the
supplied plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
• Power Sources - This product should be operated only from the type of
power source indicated on the marking label. If you are not sure of the type
of power supplied to your location, consult your camera dealer or local
power company. For products intended to operate from battery power, or
other sources, please refer to the operating instructions.
• Overloading - Do not overload wall outlets or extension cords as this can
result in the risk of fire or electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire insulation, and broken
plugs are dangerous. They may result in a shock or fire hazard. Periodically
examine the cord, and if its appearance indicates damage or deteriorated
insulation, have it replaced by your service technician.
• Power-Cord Protection - Power supply cords should be routed so that they
are not likely to be walked on or pinched by items placed upon or against
them. Pay particular attention to cords at plugs, convenience receptacles,
and the point where they exit from the product.
• Surge Protectors - It is highly recommended that the camera equipment be
connected to a surge protector. Doing so will protect the equipment from
damage caused by power surges. Surge protectors should bear the UL listing
mark or CSA certification mark.
• Uninterruptible Power Supplies (UPS) - Because this product is designed for
continuous, 24/7 operation, it is recommended that you connect the product
to an uninterruptible power supply. An uninterruptible power supply has an
internal battery that will keep the product running in the event of a power
outage. Uninterruptible power supplies should bear the UL listing mark or
CSA certification mark. CAUTION: Maintain electrical safety. Power line
operated equipment or accessories connected to this product should bear
the UL listing mark or CSA certification mark on the accessory itself and
should not be modified so as to defeat the safety features. This will help avoid
Safety Instructions
7
any potential hazard from electrical shock or fire. If in doubt, contact
qualified service personnel.
• Ventilation - Slots and openings on the case are provided for ventilation to
ensure reliable operation of the product and to protect it from overheating.
These openings must not be blocked or covered. The openings should
never be blocked by placing the camera equipment on a bed, sofa, rug, or
other similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided
and the product manufacturer's instructions have been followed.
• Attachments - Do not use attachments unless recommended by the product
manufacturer, as they may cause a hazard.
• Heat - The product should be located away from heat sources such as
radiators, heat registers, stoves, or other products (including amplifiers) that
produce heat.
• Accessories - Do not place this camera equipment on an unstable cart, stand,
tripod, or table. The camera equipment may fall, causing serious damage to
the product. Use this product only with a cart, stand, tripod, bracket, or table
recommended by the manufacturer or sold with the product. Any mounting of
the product should be according to the manufacturer's instructions and use a
mounting accessory recommended by the manufacturer.
• Camera Extension Cables - Check the rating of your extension cable to
verify its compliance prior to installation.
• Mounting - The cameras provided with this system should be mounted only
as instructed in this guide or the instructions that came with your cameras,
using the supplied mounting brackets.
• Camera Installation - Cameras are not intended for submersion in water.
When installing cameras outdoors, installation in a sheltered area is
recommended.
8
Safety Instructions
ENGLISH
2. System Requirements
Web Portal
• Windows® 7
• Mac OS® 10.7
• Chrome™ 24
• Internet Explorer® 9
• Safari® 6
• Java™ 7
• Firefox® 18.0
• Adobe® Flash® Player 15.0
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
Wi-Fi® requirements:
• At least 0.6 Mbps upload bandwidth per camera. Test your Internet speed at:
http://www.speedtest.net/
System Requirements
9
3. Getting started - Connecting Devices
How does it work?
Access your
Camera locally
View your Camera from any
compatible device remotely
When a user tries to access the Camera, our secure server authenticates the
user’s identity and permits access to the Camera.
3.1
Setup
• Connect the Camera’s round plug to the Y-shaped Power/LAN cable
connector. (see section 4.1 D: Connecting the Camera Unit’s Power Supply)
• Insert the power adapter plug into the power connection socket of the Yshaped Power/LAN cable connector and connect the other end of the power
adapter to a suitable electrical outlet. The LED indicator will light up.
• The Camera must be within range of the Wi-Fi® router with which you want to
connect. Make sure the password of the router is available for entering during
the in-app setup process.
Status of LED Indication:
- Pair / Setup state:
LED is green and flashing slowly
- Unconnected state:
LED is green and flashing slowly
- Connected state:
LED is green and always on
- Ready for connection state: LED is green and flashing intermittently
Note: You can only setup via a compatible smartphone or tablet and not via a PC.
10
Getting started - Connecting Devices
ENGLISH
User Account and Camera Setup on Android™ Devices
What you need
• SCOUT73 Camera
• Power adapter for the Camera
• Device with AndroidTM system version 4.2 and above
3.2.1
Power ON and Connect the Camera
• Connect the SCOUT73 power adapter to a suitable electrical outlet and insert
the power adapter plug into the power socket of the Y-shaped Power/LAN cable
connector. (see section 4.1 D: Connecting the Camera Unit’s Power Supply)
• The Camera’s green LED blinks after the Camera has finished booting.
3.2.2
Download the Hubble App
• Go to Google Play™ Store to search for "Hubble for Motorola Monitors"
application.
• Download "Hubble for Motorola Monitors" App from Google Play™ Store
and install it on your Android™ device
3.2.3
Run Hubble for Motorola Monitors App on Android™ Devices
• Ensure that your Android™ device is connected to your Wi-Fi® router.
• Run "Hubble for Motorola Monitors" App, enter your account information,
read through the Terms of Service, then select "I agree to the Terms of Use"
before you tap Create. (Picture A1)
Note
If you already have a Hubble App account, please select Already have an
Account? to go to the next step.
A1
Getting started - Connecting Devices
11
Android™
3.2
3.2.4
• Tap
Add the Camera to your account
on the top right corner of the screen to add camera. (Picture A2)
A2
• The following setup instructions will appear on the screen. (Picture A3)
A3
• Plug in and switch on the camera, and wait for a couple of minutes for it to
warm up.
• Tap Continue.
12
Getting started - Connecting Devices
Android™
ENGLISH
• The following setup instructions will appear on the screen. (Picture A4)
A4
• Press and hold the PAIR button on the side of the Camera Unit for 3 seconds.
The LED indicator on the Camera Unit will flash rapidly.
• Tap Continue.
• The App will automatically search for and connect to your Camera as shown
in the pictures below. (Pictures A5, A6).
A5
Getting started - Connecting Devices
A6
13
• Select your Wi-Fi® Network, enter your password and then tap Connect.
(Pictures A7, A8)
A8
A7
• It will take a few minutes for the Camera to connect to the Wi-Fi® network
before showing the connection status. (Pictures A9, A10)
• If connection fails, please tap Retry and repeat the steps starting from 3.2.4.
A9
A10
• Tap View Camera to view the video captured by the Camera Unit. The LED
indicator on the Camera Unit will light up in green.
14
Getting started - Connecting Devices
User Account and Camera Setup on iPhone®/iPad®
ENGLISH
3.3
What you need
• SCOUT73 Camera
• Power adapter for the Camera
• iPhone® / iPad® with iOS version 7.0 and above
3.3.1
Power ON and Connect the Camera
3.3.2
Download the Hubble App
iOS
• Connect the SCOUT73 power adapter to a suitable electrical outlet and
insert the power adapter plug into the power socket of the Y-shaped
Power/LAN cable connector. (see section 4.1 D: Connecting the Camera
Unit’s Power Supply)
• The Camera’s green LED blinks after the Camera has finished booting.
• Go to the App Store to search for "Hubble for Motorola Monitors" application.
• Download "Hubble for Motorola Monitors" App and install it on your iPhone®/iPad®.
3.3.3
Run Hubble for Motorola Monitors App on iPhone®/iPad®
• Ensure that your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the "Hubble for Motorola Monitors" App, enter your account
information, read through the Terms of Service, and then select "I agree to
the Terms of Service" before you tap Create. (Picture i1)
Note:
If you already have a Hubble App account, please select Already have an
Account? to go to the next step (Picture i1).
i1
Getting started - Connecting Devices
15
3.3.4
• Tap
Add the Camera to your account
on the top right corner of the screen to add camera. (Picture i2)
i2
• The following Bluetooth setup instructions will appear on the screen. (Picture
i3)
i3
16
Getting started - Connecting Devices
iOS
ENGLISH
• Tap Settings and activate Bluetooth on your iPhone®/iPad® (Pictures i4,i5).
i5
i4
• Press the HOME key to return to the home screen, then tap on "Hubble for
Motorola Monitors" App to resume setup.
• The following setup instructions will appear on the screen. (Picture i6)
Note that if Bluetooth is on, you will be brought to this step directly.
i6
• Wait for a couple of minutes for the Camera Unit to warm up and tap
Continue.
Getting started - Connecting Devices
17
• The following will appear on the screen. (Pictures i7, i8)
• Name the location of your Camera Unit and tap Continue. (Pictures i9, i10)
i9
18
i10
Getting started - Connecting Devices
ENGLISH
iOS
• The Camera Unit will search for the Wi-Fi® network (Picture i11) and display
a list of available networks. (Picture i12)
i12
i11
• Select your Wi-Fi® network and tap Continue. (Picture i13)
• Enter your Wi-Fi® password and tap Next. (Picture i14)
i13
i14
• It will take a few minutes for the Camera Unit to connect to the Wi-Fi®
network before showing the connection status. (Pictures i15, i16)
Getting started - Connecting Devices
19
• If connection fails, tap Retry and repeat the steps starting from 3.3.4.
i15
i16
• Tap View Live Camera to view the video captured by the Camera Unit. The
LED indicator on the Camera Unit will light up in green.
20
Getting started - Connecting Devices
4.1
ENGLISH
4. Camera
Install your Camera and setting up
A. Fixing Mounting Plate on the wall.
• Mark the position of the screw holes on the wall.
1.2”
• Drill 4 holes and hammer the drywall plugs
(included) into the holes as needed.
• Fasten the mounting plate on the wall
with the 4 Philips head screws
(provided).
1/4”
1.9”
B. Hanging the Camera unit on the Mounting Plate.
• Place the 4 mounting slots of the camera
base on to 4 catches on the mounting plate.
• Make sure the unit sits firmly on the
mounting plate with the center holes of 2
parts lined up.
C. Secure the Camera Unit.
• Fasten the unit to the mounting plate at
the center hole with the tamper-proof
screw by the wrench key provided.
Camera
21
D. Connecting the Camera Unit’s Power Supply.
• Connect the camera’s round plug to the Y-shaped Power/LAN
cable connector.
• Insert the power adapter plug into the Power Socket and connect
the other end of the power adapter to a suitable electrical outlet.
(LAN socket provides an option for you to connect via LAN cable if
it is necessary)
• The LED indicator will light up.
LAN Socket for LAN cable
connection (use if necessary)
Power/LAN cable connector
Camera Round Plug
Power Socket for connecting to
power adapter
22
Camera
Overview of the Features on Hubble App
Menu
• Tap Cameras
ENGLISH
4.2
to access the camera list.
to access the video record
• Tap Event Log
list that is triggered by Motion or Sound
detection.
• Tap Account
to access user Profile,
subscription Plan, Notifications setting, Remote
Connection Setting and About Hubble
Photo/Video
• Take a photo or record a video from your
Camera.
• Tap the Video icon
to activate Video
function. Tap and hold the red button
to
start recording and release to stop.
• Tap the Camera icon
to switch to Camera
mode. You can capture photos from Camera
view.
Note:
Photos and videos will be stored in the internal flash
memory of your smart device, and can be accessed
via the Gallery or Media Player (Android Device). To
play videos, please use the Hubble App.
Camera
Pan and Tilt
Tap to pan right and left, tilt up and down.
Zoom
Slide the scroll bar on the right hand side of the
screen to zoom in or zoom out.
You can also use the pinch-in and pinch-out
gestures to zoom out or zoom in a picture.
To use pinch-to-zoom gesture, your device must
support multi-touch technology.
23
24
Camera Setting
You can change the Camera settings by tapping
Settings icon.
on the
• Tap Details to review Camera Name, Cloud
Subscription, Change Image, Timezone,
Camera Model, Firmware Version and Delete
All Events.
Add Camera
Enter Add Camera procedures.
Delete All Events
Tap to delete all events.
Select Events
Check the box to select recorded event(s).
Edit Events
Tap to select and delete event(s).
Delete Events
Tap to delete selected event(s).
Camera
• Go to URL: https://app.hubbleconnected.com/#login
• Enter your User Name and Password and then click Login if you have already
created an account.
• Click on the Camera list paired in your account via Android™ device or
iPhone®/iPad®, and the Camera view will appear on screen. You can easily
stay connected with your favorite people, places and pets wisth live video
streaming.
• On the website, you can change the settings by following the Menu instruction
steps.
Working with PC/Notebook
25
ENGLISH
5. Working with PC/Notebook
6. Procedure for resetting the Camera
Note: If your Camera is moved from one router (e.g. home) to another router
(e.g. office) or you have Camera setup issues, then this Camera must be reset
again. Please reset the Camera with the following procedure:
1.
2.
3.
4.
26
Unplug the Power Adapter.
Press and hold the PAIR button on the side of the Camera, then plug the
Power Adapter into the electrical outlet, the LED indicator turns ON.
Release the PAIR button and wait for the Camera to complete the internal
reset procedure, the LED indicator will turn Off.
You can add your camera again by following the steps 3.2.4 for Android
device or 3.3.4 of iOS device.
Procedure for resetting the Camera
ENGLISH
7. Help
Noise interference
To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi® Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave
ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit
at least 5ft away from these types of products, or turn them off if they appear to
be causing interference.
Lost connection
Check your Wi-Fi® settings. If necessary reconnect your Wi-Fi®. Ensure the
Wi-Fi ® Camera Unit is switched ON. Wait a few minutes to make the connection
with the Wi-Fi® system.
If you forgot your password
If you do not remember your password, tap Forgot password and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Troubleshooting
Category
Problem
Description / Error
Solution
Account
I am unable to login
Please check your user name and
even after registration. password.
Account
I receive an error
Please ensure that you have
message saying: "Email registered with us. Tap Create
ID is not registered".
Account to create an account tobe
able to use the Wi-Fi® Home Video
Camera.
Help
27
Account
What do I do if I forgot Click on the "Forgot Password" link on
my password?
the https://
app.hubbleconnected.com/
#lostpassword website OR your
Android™ or iOS application. An email
will be sent to your registered email
address.
Account
I am unable to receive a 1.
new password although
I have used the "Forgot
2.
password" option.
The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
Connectivity I get a message: We
1.
Issues
are having problems
accessing your
camera. This could be
due to lack of internet 2.
connection. Please
wait and try again later.
3.
Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
If the problem remains, please
restart your Camera to check if
this fixes the problem.
Please restart your Wireless
Router.
Viewing
Camera
When I am in "remote
mode", the video stops
after 5 minutes. How
do I view for longer?
When you are accessing your Camera
via a network different from your
home network (over internet) your
video times out after 5 minutes.
You can click on the Camera again
from the Android™/iOS application
to start streaming again.
If you are accessing from your webbrowser, then you can press on the
Reload button to start viewing your
Camera video stream again.
28
Help
1.
2.
3.
4.
Check the Wi-Fi ® network
strength.
Check if you are connected to
the internet by starting the
phone browser and going to a
website like www.google.com.
Try again if you are successful
connecting to the internet.
Plug the LAN wire into RJ45
socket directly and connect to
the internet in case the Wi-Fi ®
signal is not good.
ENGLISH
Connectivity My Phone application
Issues
displays the following
message: "Unable to
connect to BMS
server".
Setting Up
While I am adding a
new camera to my
account, I am not able
to find any Cameras to
add.
If you are trying to add a Camera
which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.
General
What are the
supported browsers for
accessing from my PC/
Mac?
On PC and Mac, we recommend to
use Google Chrome. However the
following browsers are also
supported: PC: Internet Explorer ® 9
and above. Mac: Safari ® 6.
Connectivity I found interference
issues
caused by my other
web cam devices.
Help
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.
29
General
What is the
significance of LED
flashing?
A blinking LED indicates the following
status:
Rapid blinking: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in setup mode. To
reset to setup mode, press and hold the
PAIR button on the bottom of the
Camera until the LED indicator flashes
rapidly.
Slow blinking: 2. The Camera is either
connecting to the router or lost the link
to the router. Please ensure that the
Camera is in the Wi-Fi® signal range.
LED is stable: The Camera is
connected to the Wi-Fi ® network.
Connectivity I am not able to access Please check if the Camera is within
Issues
my Camera.
Wi-Fi ® range. If the LED on your
Camera is slow blinking, please try to
move the Camera closer to the router
for better Wi-Fi ® range and try again.
Setting Up
30
During setup on device
for Android™ and iOS,
during the last step I am
not able to find my
Camera and the setup
fails.
Please reset the Camera to setup
mode and try again. Press and hold
the PAIR button on the bottom of the
Camera until you hear a beep. The
LED indicator flashes rapidly,
indicating that it is in setup mode.
Now restart the setup from your
Smartphone again.
Help
Please check your wireless router
settings. For example, in Buffalo brand
routers there is an option called
Wireless Isolation. Please disable this
option.
Camera
When I try to view the
Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?
Please upgrade your firmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve the Camera features.
General
Windows ® 7*, Windows ® 8*
Which platforms are
*Java browser plug-in needed
supported for
accessing my Camera? Mac OS ® version 10.7 or above
Internet Explorer® version 9 or above
Firefox ® version 18 or above
Chrome™ version 24 or above
Safari ® version 6 or above
Java™ version 7 or above
Android™ version 4.2 or above
iPhone ® /iPad ® iOS version 7.0 or
above.
General
What is the meaning of When you are accessing your camera
from the same wireless network (Home)
"Local Camera" and
in which it is configured, it is a local
"Remote Camera"?
camera. When you are accessing your
Camera away from your home it is a
remote camera. You may be using 3G,
4G or 4G LTE or a Wi-Fi ® connection
outside of your home.
Help
31
ENGLISH
Connectivity Even though I am
Issues
accessing my Camera
from the same Wi-Fi ®
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes
at a time.
General
How do I download the Android™:
APP for Android™ and - Open Google Play App on your
iOS devices?
Android™ device
- Select Search
- Type "Hubble for Motorola
Monitors"
- The results will have Hubble for
Motorola Monitors App by
Binatone
- Select to install it
iOS Device:
- Open iOS APP Store™
- Select search
- Type "Hubble for Motorola
Monitors"
- The results will have Hubble for
Motorola Monitors App by
Binatone
- Select to install it
Setting up
When the video is cut
off, the application
attempts to reconnect
and and results in lost
sound and choppy
video.
You will need to turn off the auto lock
function of your smart device to
ensure continuous video/audio
feeding.
Features
How many users can
access the Camera at
one time?
If you are accessing in local more, two
users are supported, after two users all
streaming will go through remote
server. This allows for unlimited user
access to a single Camera at one time.
32
Help
ENGLISH
8. General Information
If your product is not working properly....
1.
2.
Read this User's Guide.
Contact Customer Service at:
US and Canada 1-888-331-3383
Email: support@motorolahome.com
Consumer Products and Accessories Limited Warranty
("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International LTD ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified accessory ("Accessory") sold
for use with this product that it manufactured to be free from defects in materials
and workmanship under normal consumer usage for the period outlined below.
This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
General Information
33
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
34
General Information
Length of Coverage
One (1) year from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer Accessories
Ninety (90) days from the date of the
accessories original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories The balance of the original warranty or
that are Repaired or Replaced
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centres, are excluded from coverage.
General Information
35
ENGLISH
Products Covered
Consumer Products
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
Email: support@motorolahome.com
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Centre.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
36
General Information
FCC Part l5
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to
the intended usage of the product. This product has been tested and found to
comply with the FCC criteria.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3(B)/NMB-3(B)
General Information
37
ENGLISH
FCC and IC regulations
WARNING
Changes or modifications, to this equipment not expressively approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The socket-outlet shall be installed near the equipment and shall be easily
accessible.
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The term "IC: " before the certification/registration number only signifies that
the Industry Canada technical specifications were met. This product meets the
applicable Industry Canada technical specifications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
38
General Information
ENGLISH
9. Technical Specifications
Camera Unit
Wi-Fi ®
802.11 b/g/n
Image sensor
Color CMOS 1M Pixels
Lens
f = 2.3 mm, F = 2.4
IR LED
8 pcs
Power Adapter:
Zhongshan Baolijin Electronic Co.,Ltd.
Input: 100-240Vac, 50/60Hz, 300mA
Output: 5Vdc, 2000mA
Water Resistance
Technical Specifications
IP66
39
Manufactured, distributed or sold by Binatone Electronics International
LTD., official licensee for this product. MOTOROLA and the Stylized M
logo are trademarks or registered trademarks of Motorola Trademark
Holdings, LLC. and are used under license. Apple logo and Safari are
trademarks of Apple Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc. Google Play, Android, and Chrome
are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance.
Internet Explorer and Windows are trademarks of the Microsoft group of
companies. Firefox is a registered trademark of the Mozilla Foundation.
Adobe and Flash are either registered trademarks or trademarks of
Adobe Systems Incorporated. Java is a registered trademark of Oracle
and/or its affiliates. All other trademarks are the property of their
respective owners. © 2015 Motorola Mobility LLC. All rights reserved.
US_EN Version 5.0
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