Configuring Dolby Conference Phone 3.3 with Cisco Unified

Dolby Conference Phone
Configuration Guide for Cisco Unified Communications
Manager
Version 3.3
31 July 2017
Copyright
© 2017 Dolby Laboratories. All rights reserved.
Dolby Laboratories, Inc.
1275 Market Street
San Francisco, CA 94103-1410 USA
Telephone 415-558-0200
Fax 415-863-1373
http://www.dolby.com
Trademarks
The following are trademarks of Dolby Laboratories:
™
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®
Dolby
™
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®
Dolby Atmos
™
Dolby Audio
™
Dolby Cinema
™
Dolby Digital Plus
™
Dolby Digital Plus Advanced Audio
™
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®
Dolby Home Theater
®
Dolby Theatre
™
Dolby Vision
®
Dolby Voice
™
Feel Every Dimension
™
Feel Every Dimension in Dolby
™
Feel Every Dimension in Dolby Atmos
™
MLP Lossless
®
Pro Logic
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Surround EX
All other trademarks remain the property of their respective owners.
®
Dolby Voice and the Dolby Voice logo are registered trademarks of Dolby Laboratories.
Contents
Contents
1
Introduction 4
1.1 About this guide 4
1.2 New in this document 4
1.3 Related documentation 4
2
Prerequisite information and configuration 6
2.1 Configuration process overview 6
2.2 Prerequisite information 6
2.3 Network firewall requirements 7
2.4 Cisco license requirements 7
2.5 Cisco Unified Communications Manager SIP proxy
server requirements 7
3 Cisco configuration procedures 9
3.1 Creating a security profile for Dolby Conference Phones 9
3.2 Adding a system user for each phone 10
3.3 Adding a device entry for each phone 11
3.4 Adding a Directory Number (DN) link for each phone 13
4 Dolby Conference Phone configuration procedures 15
4.1 Plugging in and setting up the phone automatically 15
4.2 Configuring 802.1X 16
4.2.1 Updating 802.1x authentication credentials 17
4.3 Configuring the operation mode 17
4.4 Opening the phone web interface 18
4.5 Configuring Network Time Protocol
19
4.6 Registering the phone to Cisco Unified Communications Manager
Glossary
20
25
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Introduction
1 Introduction
This documentation provides instructions for configuring your Dolby Conference Phone for
Cisco Unified Communications Manager. It is compatible with the 3.2 version of the Dolby
Conference Phone.
•
•
•
About this guide
New in this document
Related documentation
1.1 About this guide
This documentation presumes an enterprise network environment and does not cover
provisioning of the service.
Prerequisite information and configuration on page 6 explains how to collect prerequisite
information, configure the phone network settings, and confirm that you have the required
Cisco licenses.
Cisco configuration procedures on page 9 describes the configuration procedures in Cisco
Unified Communications Manager.
Dolby Conference Phone configuration procedures on page 15 explains how to complete
the configuration by using the phone touch screen and web interface.
1.2 New in this document
Dolby Conference Phone software (version 3.3) does not include any updates to this
document.
1.3 Related documentation
Review all of the Dolby Conference Phone documentation to ensure that the phone is set up
correctly so that you have the best conferencing experience possible.
These documents are available:
• Dolby Conference Phone Administrator's Guide
This guide explains how to set up and provision the Dolby Conference Phone.
• Dolby Conference Phone Quick Start Guide
This guide describes the contents of the phone package, how to assemble the phone, and
how to connect the phone to the network. The quick start guide is included in the phone
package. It is also available from the Dolby Conference Phone support pages.
• Dolby Conference Phone Open Source Software Guide
This guide describes the open source software used in the Dolby Conference Phone
software.
• Dolby Satellite Microphone Quick Start Guide
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Introduction
This guide describes the contents of the microphone package and how to connect them
to the Dolby Conference Phone. The quick start guide is included in the microphone
package. It is also available from the Dolby Conference Phone support pages.
• Dolby Voice Product Compatibility Guide
This guide describes the compatibility relationships between the various Dolby Voice
products.
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Prerequisite information and configuration
2 Prerequisite information and
configuration
Before you can add entries for the user and the phone in Cisco Unified Communications
Manager and then register the Dolby Conference Phone with Cisco Unified Communications
Manager, you need to collect some prerequisite information, configure the phone network
settings, and confirm that you have the required Cisco licenses.
•
•
•
•
•
Configuration process overview
Prerequisite information
Network firewall requirements
Cisco license requirements
Cisco Unified Communications Manager SIP proxy server requirements
2.1 Configuration process overview
Setting up a phone begins with configuration procedures that use the Cisco Unified
Communications Manager administrative web interface. The final setup step uses the
administrative web interface of the Dolby Conference Phone.
1. In Cisco Unified Communications Manager, create a security profile.
Note: The security profile setup is a one-time procedure necessary to create a
security profile for the Cisco Unified Communications Manager.
2. In Cisco Unified Communications Manager, add a system user.
3. In Cisco Unified Communications Manager, add a device entry.
4. In the Dolby Conference Phone administrative web interface, configure the phone.
2.2 Prerequisite information
Gather the prerequisite information before you begin configuring the phone.
Note: Your local system administrator can provide these details.
Attributes
Description
802.1x user name
802.1x password
Optional: User name/
password will be required
for the phone to access
the LAN and acquire an IP
address if LAN
authentication is in place.
Do the LAN switches have
Link Layer Discovery
Protocol (LLDP) enabled?
If your network is
configured this way, your
phone will discover your
virtual LAN (VLAN)
settings by turning on
the enable LLDP setting.
Notes
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Prerequisite information and configuration
Attributes
Description
Do the LAN switches
support Power over
Ethernet (PoE)?
The Dolby Conference
Phone requires 13 W of
power to be delivered
over the LAN cable. A
power injector (not
supplied) may also be
used if PoE switches are
not present.
MAC address of Dolby
Conference Phone
The MAC address of the
Dolby Conference Phone
is required as part of the
Cisco Unified
Communications
Manager configuration.
Cisco Unified
Communications
Manager IP server
addresses
Notes
Turn the phone over to find the address
printed on a label, or select
>
> Status > Device Info menu.
The IP addresses of the
primary and secondary
Cisco Unified
Communications
Manager servers.
2.3 Network firewall requirements
Network Address Translation (NAT) is not supported by the Dolby Conference Phone.
Therefore, the Cisco Unified Communications Manager servers should be on the same side of
the organization firewall as the Dolby Conference Phones.
2.4 Cisco license requirements
Each Dolby Conference Phone requires three Device License Units (DLU) if using a software
licensing model, or one Enhanced User Connect License (UCL) if using a Unified Workspace
License (UWL).
Note: The minimum UWL license required to support the Dolby Conference Phone is
Cisco Unified Workspace License (CUWL) Basic.
The minimum license required to support a third-party SIP phone is an Enhanced User
Connect License (UCL).
2.5 Cisco Unified Communications Manager SIP
proxy server requirements
In a clustered Cisco Unified Communications Manager deployment, the subscribers (SIP
proxy servers) must be members of the Cisco Unified Communications Manager Group that is
applied to the device pool where the Dolby Conference Phones reside.
Locations for both the Device Pool as well as the Cisco Unified Communications Manager
Group are found under the System menu, as shown in these figures.
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Prerequisite information and configuration
Figure 1: Device Pool Information
Figure 2: Group Information
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Cisco configuration procedures
3 Cisco configuration procedures
Use the Cisco Unified Communications Manager to configure SIP settings, create a security
profile for Dolby Conference Phones, and add system users, device entries, and directory
number links for each phone.
•
•
•
•
Creating a security profile for Dolby Conference Phones
Adding a system user for each phone
Adding a device entry for each phone
Adding a Directory Number (DN) link for each phone
3.1 Creating a security profile for Dolby Conference
Phones
The security profile setup is a one-time procedure necessary to create a security profile for
the Cisco Unified Communications Manager.
About this task
Note: Transport Layer Security (TLS) transport is not supported with Cisco Unified
Communications Manager.
Procedure
1. From the task bar, select System > Security > Phone security profile.
2. Click Add New to add a new phone security profile type.
3. Select Phone Security Profile type > Third-party SIP Device (Advanced), and click Next.
4. Under Phone Security Profile Information, enter this information:
a) In Name, enter a profile name.
b) (Optional) Enter a description.
c) (Optional) If desired, set the Transport Type to TCP+UDP (recommended).
d) Check Enable Digest Authentication.
e) Click Save.
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Cisco configuration procedures
Results
Add successful displays in the status bar.
3.2 Adding a system user for each phone
Create a unique user for each phone that you integrate with Cisco Unified Communications
Manager.
Procedure
1. Select User Management > End User.
2. Click Add New.
3. In the User ID text box, enter a user ID according to the system and account policies of
your organization.
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Cisco configuration procedures
4. In the Last name field, enter a last name.
5. In the Digest Credentials and Confirm Digest Credentials fields, enter the digital
credentials for the phone.
6. Click Save.
Results
Add successful displays in the status bar.
Related information
Registering the phone to Cisco Unified Communications Manager on page 20
3.3 Adding a device entry for each phone
Create a device entry for each phone that you integrate with Cisco Unified Communications
Manager.
Procedure
1. Select Device > Phone.
2. Click Add New.
3. Select Phone Type > Third-party SIP Device (Basic), and click Next.
4. Enter the device information in the text boxes, as shown:
• MAC Address: Dolby Conference Phone MAC address.
• Device Pool: We recommend that you enter the value used by the device pools of
other phones at your site.
• Phone Button Template: Select Third-party SIP Device (Basic).
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Cisco configuration procedures
• Common Phone Profile: Standard Common Phone Profile.
• Location: We recommend that you enter the value used by the device pools of other
phones at your site.
• Device Mobility Mode: Default.
• Owner User ID: Select the User ID that you previously created in Adding a system user
for each phone on page 10.
• Use Trusted Relay Point: Default.
• Always Use Prime Line: Default.
• Always Use Prime Line for Voice Messages: Default.
5. Configure the protocol-specific information, as shown:
• Presence Group: Standard presence group.
• Device Security Profile: Select the profile that you created for the phone security
settings in Adding a system user for each phone on page 10.
• Rerouting Calling Search Space: Select an option to enable call forwarding on the
phone.
• SIP Profile: Enter the SIP profile you want to use.
• Digest User: Select the user that you created in Adding a system user for each phone
on page 10.
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6. Click Save.
Add successful displays in the status bar.
7. Click Apply Config.
A new window opens, and Status:Ready displays.
8. Click OK.
3.4 Adding a Directory Number (DN) link for each
phone
Each phone requires a directory number.
Prerequisites
This procedure is not specific to the Dolby Conference Phone, but you may need to perform it
if it has not been set up previously.
Procedure
1. In the Association Information area, click on the Line [1] — Add a new DN link.
2. Enter the directory number information in text boxes shown in the directory number
information area:
• Directory Number: Extension number of the device. Use this number when you update
the configuration files on the provisioning server.
• Alerting Name: (Optional) Enter an alerting name.
• ASCII Alerting Name: (Optional) Enter an alerting name.
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3. Enter the directory number information in the text boxes shown in the Directory Number
Settings area:
• Voice Mail Profile: Select the profile to match the Cisco Unified Communications
Manager system requirements.
• User Hold MOH Audio Source: Select 1-SampleAudioSource (the default).
4. In the Call Forward and Call Pickup Settings area, choose the appropriate calling search
space and set values for No Answer Ring Duration.
5. Enter the following information in the Line 1 on Device area:
• In Display (Caller ID), enter a caller ID.
• Set ASCII Display (Caller ID) to the same value.
6. In the Multiple Call/Call Waiting Settings on Device SEP (MAC) area:
• Maximum Number of Calls: 3
• Busy Trigger: 3
7. Click Save.
Results
Add successful displays in the status bar.
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Dolby Conference Phone configuration procedures
4 Dolby Conference Phone
configuration procedures
After configuring the phone in Cisco Unified Communications Manager, use the touch screen
to configure the phone operation mode and then use the Dolby Conference Phone web
interface to register the phone.
•
•
•
•
•
•
Plugging in and setting up the phone automatically
Configuring 802.1X
Configuring the operation mode
Opening the phone web interface
Configuring Network Time Protocol
Registering the phone to Cisco Unified Communications Manager
4.1 Plugging in and setting up the phone
automatically
Each Dolby Conference Phone requires a wired network connection, preferably supporting
PoE. Once your phone is plugged in, many settings may be automatically detected.
Procedure
1. Connect the phone to a PoE Ethernet port on the network using an Ethernet cable.
The setup wizard appears on the phone. The screens vary depending on your network
setup.
2. If the phone has Internet access and can connect to the Dolby Voice Console and your
conferencing service provider's provisioning service:
This only happens if you meet the requirements for Plug-and-Play Setup setup.
Requirements for Plug-and-Play Setup vary based on your conferencing service provider.
For a list of requirements, see the configuration guide for your conferencing service
provider.
• If the phone is recognized by the Dolby Voice Console, the phone connects to your
conferencing service provider's provisioning service. No additional action is required to
provision the phone.
• If the phone is not recognized by the Dolby Voice Console, select your conferencing
service provider from the list. Follow the on-screen prompts to connect the phone to
your conferencing service provider's provisioning service.
If this does not happen, proceed to the next step.
3. If the phone discovers a Dolby Conferencing Console or a provisioning server on your
network, follow the on-screen prompts to connect the phone to one of these provisioning
servers.
This only happens if the phone's administrator completed preparations so that the phone
can discover the presence of a Dolby Conferencing Console or a provisioning server by
means of a Domain Name System (DNS) SRV record.
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Dolby Conference Phone configuration procedures
If this does not happen, proceed to the next step.
4. If you cannot set up the phone with the methods mentioned earlier, you must perform
Manual Setup.
a) Choose Manual setup from this screen:
b) Follow the on-screen prompts to connect the phone to your Dolby Conferencing
Console or provisioning server.
Results
The phone is now connected to either your conferencing service provider's provisioning
service, or a Dolby Conferencing Console or a provisioning that is on your network.
What to do next
If needed, see the Dolby Conference Phone Administrator's Guide for complete information
and instructions for these setup methods:
• Plug-and-Play Setup
• Automatic Local Setup
• Manual Setup
4.2 Configuring 802.1X
If your network requires 802.1X authentication, use the touch screen to accept the
authentication server certificate and enter credentials.
About this task
The network setup wizard detects many of the settings for you, including your VLAN and IP
network settings. In this figure, the Dolby Conference Phone has detected those settings
upon initial setup.
If you see this screen, you can configure some 802.1X options, described in this section,
directly in the wizard.
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Dolby Conference Phone configuration procedures
Procedure
1. If a PKI-based authentication method is selected by the authentication server, you are
prompted to review the server certificate information.
2. Enter the user name and password when the server requires credentials for
authentication. Depending on the authentication server configuration, you may be
prompted to enter authentication credentials before you accept the server certificate.
4.2.1 Updating 802.1x authentication credentials
You can update 802.1x authentication credentials without rebooting or resetting the Dolby
Conference Phone.
Procedure
1. From the phone home screen, tap this sequence:
>
> Administrative Settings
2. Enter the administrator password, and tap Enter.
3. Select Network configuration > 802.1x.
4.3 Configuring the operation mode
You can configure the Dolby Conference Phone for either Conferencing mode or Dual mode.
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Dolby Conference Phone configuration procedures
About this task
Conferencing mode
Use if you plan on using your phone with your conferencing service provider only.
Dual mode
Use if you want to have IP private branch exchange (PBX) integration with your
conferencing service provider.
If you want to have IP PBX integration with your conferencing service provider, change
the configuration mode listed in this table.
Configuration parameter description
Configuration parameter name
Selects the operational mode
Features.OperationMode
Procedure
1. Go to Settings > Features in the phone web interface.
2. Choose a value for Operation Mode.
4.4 Opening the phone web interface
Enter the phone IP address in your web browser to open the phone web interface.
Prerequisites
You must have a network-connected desktop or laptop computer with a web browser
supporting HTML5 installed. (Modern versions of Internet Explorer, Firefox, Chrome, and
Safari are supported.)
The web browser will be used to configure the phone, so it must have IP network
connectivity to the Dolby Conference Phone.
Procedure
1. From the phone home screen, tap this sequence:
>
> About > General
2. Scroll down until you see the IP address.
3. Enter this URL in the browser address bar.
If a security warning displays, accept the warning and proceed.
https://your phone IP address
4. Log in to the Dolby Conference Phone using the default credentials:
• Username = admin
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• Password = 1739
4.5 Configuring Network Time Protocol
You must specify Network Time Protocol (NTP) servers in the network settings so that the
phone displays the correct date and time.
Procedure
1. Click the + to open the network settings parameters.
2. Click the + to open the NTP section.
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Dolby Conference Phone configuration procedures
3. Enter the server addresses provided by your local system administrator.
4.6 Registering the phone to Cisco Unified
Communications Manager
Use the web interface to register the phone to Cisco Unified Communications Manager.
About this task
This procedure sets these Dolby Conference Phone configuration parameters:
Cisco Unified Communications Manager setting
Dolby Conference Phone configuration
parameter
User ID under User Management/End User
Sip.Credential.Name
Digest credentials under User Management/End User
Sip.Credential.Password
Directory Number
Sip.Account.UserName
Primary server IP address (or outbound proxy)
Sip.Pbx.OutboundProxy1
Secondary server IP address (or outbound proxy)
Sip.Pbx.OutboundProxy2
For information about using the Dolby Conferencing Console to set configuration
parameters, see the Dolby Conference Phone Administrator's Guide .
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Dolby Conference Phone configuration procedures
Procedure
1. Select Settings > IP PBX Settings > Account.
2. Change the Account settings as shown:
• Display Name: The name of the phone user or conference room (for example, Sam
Smith or Board Room)
• Extension Number/Address: Extension number (mandatory)
If desired, you can enter a full phone number instead of a just the extension.
• Display Number: Extension number
If you do not enter a value, the Extension Number/Address value displays.
• Transport Type: AUTO (works with Transmission Control Protocol (TCP) and User
Datagram Protocol (UDP))
• Secure Media: Mandatory
• Transport Port: 5060
3. Change the Server settings as shown:
• Primary Call Server/Outbound Proxy: IP address of Cisco Unified Communications
Manager (mandatory).
• Primary Server/Outbound Proxy port: 5060.
• If Cisco Unified Communications Manager subscriber is available, enter the details in
the Secondary Call Server/Outbound Proxy field.
Note: You must enter in the address of the subscribers that are part of the CM group
of the phone's device pool. If you enter the wrong server, the call manager rejects the
phone.
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Dolby Conference Phone configuration procedures
4. Update the credentials.
These settings are mandatory for digest authentication:
a) Enter the User Credential Name that you created in Cisco Unified Communications
Manager.
b) Enter the User Credential Password that you created inCisco Unified Communications
Manager.
c) Confirm the password, and click Save.
If the information is correct, the phone registers with Cisco Unified Communications
Manager.
5. To verify the registration with Cisco Unified Communications Manager, go to Status >
System > Device.
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Dolby Conference Phone configuration procedures
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Dolby Conference Phone configuration procedures
Related information
Adding a system user for each phone on page 10
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Glossary
Glossary
DHCP
Dynamic Host Configuration Protocol.
DNS
Domain Name System. An Internet service that translates Internet domain and host
names to IP addresses and conversely. DNS automatically converts between the name
entered in a web browser and the IP addresses of the web server hosting the site whose
URL is entered in the web browser.
IP
Internet Protocol.
LLDP
Link Layer Discovery Protocol . A vendor-neutral link layer protocol for Ethernet network
devices such as switches, routers, and wireless local area network (LAN) access points to
announce information about themselves to other nodes on the network and store the
information they discover, as defined in IEEE 802.1AB.
NTP
Network Time Protocol. A network protocol for clock synchronization on computers.
PBX
Private branch exchange. A phone system that is delivered as a hosted service.
PoE
Power over Ethernet. A solution in which an electrical current is run to networking
hardware over Ethernet category 5 or higher data cabling.
SIP
Session Initiation Protocol. An application-layer communications protocol used for
signaling and controlling communications sessions.
TCP
Transmission Control Protocol. A communications protocol that specifies how data
should be formatted, addressed, transmitted, routed, and received at the destination.
Part of the Internet protocols communications suite.
TLS
Transport Layer Security. A cryptographic protocol designed to provide communications
security over a computer network.
UDP
User Datagram Protocol. A communications protocol that uses no handshaking
dialogues to establish a connection with the remote host. UDP is a member of the IP
suite.
VLAN
Virtual LAN. Any broadcast domain that is partitioned and isolated in a computer
network at the data link layer (OSI layer 2).
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