REWRITER Installation and Users Manual REWRITER Installation

INTERNAL
INTERNAL
ATAPI/E-IDE
ATAPI/E-IDE
CD-REWRITABLE
CD-REWRITABLE
DRIVE
DRIVE
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V13
CONGRATULATIONS!
Thank you for purchasing your veloCD ReWriter, a reliable, high performance CD
rewriter, recorder, and reader. We appreciate the confidence you have shown in us.
The key to the superior performance of the veloCD burner is the inclusion of
buffer underrun write assurance technology, which eliminates buffer underrun
errors. These errors – which are fatal to the writing process – result from
momentary interruptions in the data flowing to the write laser. They typically
occur when the user tries to perform another task during the writing process
or when the source cannot supply data fast enough to the writer.
To prevent buffer underrun errors, the veloCD continuously monitors the status of
its built-in buffer memory. When a buffer underrun error is about to occur, the
veloCD suspends recording until the buffer is refilled. To continue recording at the
appropriate place, the veloCD drive compares the recorded data with the data in its
buffer memory and synchronises adjacent frames. With this technique, the drive
restarts recording at the precise position where writing was originally suspended.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee interference
will not occur in a particular installation. If this equipment causes harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications should be approved by the party responsible for compliance of
FCC Rules, otherwise, the user loses authority to operate the equipment.
CAUTION: Use of controls or adjustments or performance
of procedures other than those specified herein may
result in hazardous radiation exposure.
The laser beam emitted from the optical pickup is invisible. Accordingly:
• Do not open the optical pickup housing.
• Obtain service only from TDK-authorized personnel.
LASER INFORMATION
These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser
products. This product comes under "Class 1 Laser Products." A Laser Caution Marking is attached
on the top of the internal drive model: "Caution: Invisible laser radiation when open. Avoid direct
exposure to beam."
CAUTION: To disconnect the CD-R drive from an electrical
current, pull out the AC power cord.
TABLE OF CONTENTS
SECTION 1 : YOUR veloCD ReWRITER 1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What your veloCD ReWriter Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What You Can Do with the veloCD ReWriter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What's in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Save Your Box!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
veloCD ReWriter Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SECTION 2 : INSTALLING YOUR veloCD ReWRITER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Open the Computer and Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Determine Your Existing IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Quickstart Installation—For Experienced PC Users Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Select an IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Cable Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set the Drive’s Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install the veloCD ReWriter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mount the veloCD ReWriter in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Make Sure the Drive Is Recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Enable DMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
SECTION 3 : INSTALLING AND USING SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TDK CD Blender Recording Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
N AV I GAT I O N
OPTION 1: Toggle between the TABLE OF CONTENTS and specific topics.
1. Clicking on the desired SECTION
2. Clicking on a page number
heading takes you to its location
within the manual takes you
in the manual.
back to the Table of Contents.
OPTION 2: Utilize Adobe Acrobat’s Bookmark palette.
1. Click the Navigation Pane and select the Bookmark T ab.
2. Click the desired subject entry to go to its page within the manual.
SECTION 4 : USING YOUR veloCD ReWRITER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What Media to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tray Loading and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
SECTION 5 : MAINTENANCE AND TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Troubleshooting
Troubleshooting: General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting: Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting: Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting: Writing Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SECTION 6 : FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
APPENDIX A : veloCD ReWRITER SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
APPENDIX B : TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
How to Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Before You Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
YOUR veloCD ReWRITER
1
SECTION
ABOUT THIS MANUAL
Carefully read this manual and keep it handy for easy reference. Use the manual for installation,
operation and troubleshooting. All the information you need to successfully install, operate and
troubleshoot your drive is included. If you can’t solve a problem, however, please contact us. (See
Appendix B: Technical Support for the different ways you can contact us.) You will be connected to
our technical support engineers.
PRECAUTIONS
Like the rest of your computer system, your veloCD ReWriter requires care in its installation and use.
• Keep the area around your drive clean from dust, smoke and other contaminants.
• Do not allow moisture or liquids, including water or cleaning fluids, to touch the drive.
Thinner, benzene, or alcohol-based solvents can mar your drive’s surface.
• Do not drop or jolt the drive.
• Do not attempt to open the drive and service it yourself. Dismantling the drive may expose you
to harmful electrical voltages or the laser beam and will invalidate your warranty. For your safety,
entrust service to TDK-authorized service personnel only.
• Do not insert dirty, warped, poorly balanced or cracked discs into the drive. Use industrystandard discs.
WHAT YOUR VELOCD REWRITER DOES
The veloCD ReWriter is a CD-ReWritable drive that provides professional quality CD writing,
rewriting and reading.
The veloCD ReWriter is fully MMC-compliant, supporting writing features such as Disc-at-Once,
Track-at-Once, and Session-at-Once, as well as variable and fixed packet writing. And it supports
the UDF writable file system implemented through packet writing.
The veloCD ReWriter supports running OPC, and is compatible with Windows Plug and Play.
Flash memory allows upgrading the veloCD ReWriter to the latest firmware revision
(available from www.tdk.com/support) without opening the drive.
SECTION 1 : Your veloCD ReWriter
1
WHAT YOU CAN DO WITH THE veloCD ReWRITER:
NOTE: Most new CD-ROM drives can read CD-RW discs.
Many older drives may not be able to read CD-RW discs.
Record audio onto CD-R or CD-RW media.
Play music CDs.
Save photos, video and other images on CD-R or CD-RW media.
Periodically back up your computer's hard drive data files.
Publish your own databases, catalogs and promotional material on inexpensive CD-R discs,
then distribute to customers and colleagues.
• Master new software programs on CD.
•
•
•
•
•
WHAT'S IN THE BOX
SAVE
SAVE YOUR BOX! Be sure to save the box after
you have installed your TDK veloCD ReWRITER.
The box and its packaging material were
designed and drop tested to ensure that your
veloCD ReWRITER can endure rough treatment
and still arrive in working order.
If you ever need to ship your drive back to us,
it's best to send it packaged in the original box.
We cannot assume liability for any damage your
drive sustains during shipment. Therefore, please
ship your drive in the safest manner possible.
2
veloCD ReWRITER : User’s Manual
Included with your veloCD ReWriter drive:
• CD-RW drive
• 4 mounting screws
• Emergency Eject Tool
• 1 piece of TDK CD-RW media
• 2 pieces of TDK CD-R media
• TDK CD-ROM with bundled software, including TDK CD Blender Recording Software
• veloCD ReWriter operation manuals
veloCD ReWRITER FEATURES AND CONTROLS
Figure 1: Front Panel of the veloCD ReWRITER Drive. (Find your drive above)
Things you should know: (see Figure 1)
1. Tray front door: Attached to tray drawer.
2. Headphone jack: Stereo mini-jack for headphones and powered speakers.
3. Volume control: Controls volume of headphone jack.
4. Disc indicator: Illuminated when disc is in the drive and power is ON. Blinks when reading or writing data.
5. Stop/eject button: Push to eject tray.
6. Emergency eject hole: Insert emergency eject stick, paper clip, or other thin, rigid object to eject
tray if automatic eject button does not work. Turn OFF power before using this feature.
7. Busy Indicator: Blinks when reading data.
SECTION 1 : Your veloCD ReWRITER
3
CABLE SELECT
SLAVE
MASTER
AUDIO OUT
DC INPUT
+5V GND +12V
R G L
Jumpers
IDE
40
(not used)
Jumper
IDE cable
connector
Audio output
connector
Audio
CSEL
Digital
Analog
D G
R G G L
1
Slave
Master
Power
connector
E-IDE Interface
39
Power
1
5V G G 12V
40
2
Figure 2: Rear Panel of the veloCD ReWRITER Internal Drive
• Audio output connector: Outputs stereo analog signal. Use to connect to soundcard.
Use standard MPC-3 type, 4-pin connector.
• Jumpers: Use to select operation as an IDE master or slave, or for cable select. In general, leave
these jumpers at their factory settings.
• IDE cable connector: Connects to IDE interface using 40-pin IDE flat ribbon cable.
• Power connector: Connects to your computer’s power supply to provide
DC +5V and +12V to the veloCD ReWRITER.
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veloCD ReWRITER : User’s Manual
INSTALLING YOUR veloCD ReWRITER
SECTION
2
This chapter explains how to physically install your veloCD ReWRITER in your computer.
The steps are as follows:
1. Turn OFF your computer system and unplug the power cord.
2. Set the jumpers for your new veloCD ReWRITER.
3. Mount the veloCD ReWRITER into an available drive bay inside the computer system.
4. Make all necessary cabling connections: IDE cable, power cable and audio cable.
5. Turn your computer system ON.
The following pages give more details for this procedure.
TO OPEN THE COMPUTER:
1. Before proceeding, make sure your computer and any external peripherals are powered OFF
and UNPLUG your computer from the power source.
2. Remove your computer’s cover, following the directions provided by your computer’s manufacturer.
Typically, this involves loosening or removing several screws on the back panel of your computer
and sliding off the cover. See Figure 3 for details.
Figure 3: Removing a Typical Computer's Cover
SECTION 2 : Installing Your veloCD ReWRITER
5
DETERMINE YOUR EXISTING IDE CONFIGURATION
With your computer open, determine the existing IDE configuration. You can do this by looking at
the jumper setting of your hard drive or CD/DVD-ROM device.
QUICKSTART INSTALLATION-Experienced PC Users Only
If you’ve installed computer peripherals before, use
this quickstart installation designed to get you up
and running quickly. Always turn off and unplug
your PC before you start.
Typical Scenario 1: You have a PC with an IDE
interface installed, you have Windows 98/ME/
2000/XP or NT 4.0, and you have nothing
installed on the secondary IDE port.
What to do: Set the veloCD ReWRITER’s jumper to
Master, attach it to the secondary IDE port, and go.
Windows will recognize the drive automatically.
Typical Scenario 2: You have a PC with an IDE
interface installed, you have Windows 98/ME/
2000/XP or NT 4.0, and you have a CD-ROM
installed on the secondary IDE port.
What to do: Change the CD-ROM to Slave, set the
veloCD ReWRITER’s jumper to Master, attach the
veloCD ReWRITER to the secondary IDE port, and go.
Windows recognizes the new drive automatically.
IF NEITHER OF THESE SITUATIONS APPLIES TO YOU,
OR YOU’RE NOT COMFORTABLE WITH IDE INSTALLATION,
READ THE REST OF THIS CHAPTER FOR MORE
DETAILED INSTALLATION INSTRUCTIONS.
CABLE SELECT
SLAVE
MASTER
AUDIO OUT
DC INPUT
+5V GND +12V
R G L
Jumpers
40
(not used)
Audio output
connector
Jumper
IDE
1
IDE cable
connector
Power
connector
If your hard drive or CD/DVD-ROM device's jumper is set to Cable Select (sometimes called CSEL),
then ALL of your devices including the veloCD must be set to Cable Select.
*Make sure you are using an IDE cable that supports Cable Select.*
If your jumper is set to Master or Slave, please use one of the configurations below.
You should have a 40-pin IDE ribbon cable (or cables—there may be two) and see what is connected
to them. One end of the IDE cable is connected to a port on the computer’s motherboard; and the
other end is connected to one or two peripheral devices (such as a hard drive or CD-ROM drive). If
there are two devices, one is considered the master and one is the slave. If there are two IDE ports,
one is for the primary IDE bus and one is for the secondary bus.
A typical drive’s IDE configuration is usually one of the following:
IF…ANY device on either IDE port is connected as cable select
THEN…Connect the veloCD ReWriter as cable select on the secondary IDE port.
IF…The primary IDE port has a hard drive connected as master and other slave devices; and the
secondary IDE port has a DVD-ROM connected as master
THEN…Connect the veloCD ReWriter as the slave device to the secondary IDE port.
IF…The primary IDE port has a hard drive connected as master and other slave devices; and the
secondary IDE port has a CD-ROM or CD-RW connected as master
THEN…Connect the veloCD ReWriter as master device to the secondary IDE port. Remove the CD-ROM
drive, change it to slave, and connect it to the secondary IDE port.
NOTE: With this configuration, it is very difficult to write from the CD-ROM to the veloCD
ReWriter using "on-the-fly" copying. Use the image writing method for best results.
IF…The primary IDE port has a hard drive connected as master and a CD-ROM or CD-RW connected
as slave and there is nothing connected to the secondary IDE port
THEN…Connect the veloCD ReWriter as master to the secondary IDE port.
IF…The primary IDE port just has a hard drive connected as master and nothing is connected to the
secondary IDE port
THEN…Connect the veloCD ReWriter as master to the secondary IDE port.
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veloCD ReWRITER : User’s Manual
Connected as master
Connected as slave
Primary
IDE port
Connect veloCD drive
as master
Connect as slave
Set veloCD’s
jumper to:
CS S M
Secondary
IDE port
Connected as master
Connected as slave
Primary
IDE port
Connect veloCD drive
as master
Set veloCD’s
jumper to:
CS S M
Secondary
IDE port
Connected as master
Primary
IDE port
Connect veloCD drive
as master
Set veloCD’s
jumper to:
CS S M
Secondary
IDE port
NOTE: For best performance, connect the veloCD
to the IDE port that is not connected to the hard
drive or to a CD-ROM drive. In most cases, connect
the veloCD to the secondary IDE port as a master.
NOTE: For best results, set the veloCD to be the
master, if possible. Enable DMA settings on
your system to achieve maximum writing speed.
SECTION 2 : Installing Your veloCD ReWRITER
7
ABOUT CABLE SELECT
The CABLE SELECT jumper position sets the veloCD ReWRITER to use the CSEL signal from the IDE
interface for configuration. This signal automatically selects the correct Master/Slave setting for
the veloCD. To use CSEL, you must have a computer that supports CSEL and a special CSEL IDE cable.
Cable Select Master
Slave
For Factory Use
Only
To use the host interface CSEL signal
for configuration, set the veloCD
ReWRITER’s jumper to CABLE SELECT.
If Applicable
Figure 4: Using the CSEL Signal to Configure the veloCD ReWRITER
SET THE DRIVE’S JUMPERS
Specify your drive's master or slave setting before installing it. You do this by changing the position
of a jumper on the jumper block at the rear of the drive.
Your drive ships from our factory with its jumper set to operate the veloCD ReWRITER as a master.
Changing the Jumper on Your Internal veloCD ReWRITER
As shown in Figure 5, the veloCD ReWRITER arrives from the factory with its jumper set to MASTER.
(If jumper is installed then function is ON. If jumper is removed then function is OFF.)
Cable Select Master
Slave
For Factory Use
Only
If Applicable
Figure 5: Factory Settings for Jumpers at the Rear of the Drive
Changing to Master, Slave, or Cable Select
The Master/Slave setting for the drive is determined by the jumper. To change the drive from being
a Master to a Slave or to Cable Select, remove the jumper with your fingers or needle nose pliers.
Then push on to your respective setting. For example, to change the veloCD ReWRITER to be a Slave,
move the jumper to the right set of pins, leaving the other pins uncovered. To change the drive for
Cable Select, move the jumper to the left set of pins.
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veloCD ReWRITER : User’s Manual
Cable Select Jumper Settings
If you wish to use the veloCD in cable select mode, be certain that the veloCD is located
in the Master location on the cable select IDE cable.
DO NOT install jumpers this way
(horizontally)
CAUTION: Install jumpers across each pin as shown
(vertically). Do not connect one pin switch to another
by installing the jumpers lengthwise (horizontally).
Doing so could result in damage to the drive.
Jumper
Install jumpers this way
(vertically)
Figure 6: Install Jumpers Across Vertical Pairs of Pins
INSTALL THE veloCD REWRITER
Before proceeding to install the veloCD ReWRITER in your personal computer, double-check
your jumper setting.
CAUTION: Install your veloCD ReWRITER horizontally.
TDK does not guarantee the drive’s performance in
a vertical position.
Record the Serial Number
Record the serial number and TLA code of your drive on the last page of this manual.
Mount the veloCD ReWRITER in the Computer
Mount your internal veloCD ReWRITER in any available bay. Remove the small panel that covers
the bay you want to use.
If you don’t have an empty bay, remove the existing IDE CD-ROM drive and install the veloCD.
You must make a minimum of two cable connections to your veloCD ReWRITER. The two cable
connections that you must make are:
• IDE cable
• Power cable
A third cable connection will need to be made if you are using a soundcard in your computer and
plan to connect the veloCD ReWRITER’s audio output to the audio connector on the soundcard in
order to play audio using non-TDK software.
FYI: A special utility in the TDK CD Blender software
suite sends the audio output from the veloCD
ReWRITER to your sound-card via the ATAPI bus.
This will enable you to play audio CDs from the
veloCD drive without a cable connection to the
soundcard.
SECTION 2 : Installing Your veloCD ReWRITER
9
The IDE Ribbon Cable?
The IDE cable is a standard 40-pin flat-ribbon cable, usually with three connectors. One end connects
to the IDE port on your computer’s motherboard, and the other two connectors are free for attaching
peripherals such as a hard drive or CD-ROM drive.
CAUTION: Don’t try to string too many IDE cables together.
The length of any IDE cable cannot exceed 18 inches.
You may need to install another IDE ribbon cable in your computer. You can use the extra IDE cable
supplied with your veloCD ReWRITER.
To PIN 1
NOTE: A ribbon cable that supports cable select (80 pin
IDE) looks similar to the regular 40 pin IDE ribbon cable.
All 80-pin conductor cables that meet the ATA specifications
support the cable select (CSEL) feature automatically.
This is accomplished by special connection of the CSEL
signal on pin #28. The cable can still be used with drives
that have been manually configured as master or slave.
The IDE cable supplied with veloCD isn’t CSEL compatible.
Figure 7: Internal IDE Ribbon Cable
Do You Need a Power Cable?
In most computers, you will find free power connectors in the computer that are ready for your use.
When you open the computer, check the cable running from your power supply to your hard drive and
see if it has extra connectors on it. If so, you can plug one of these into the power connector found
on the rear panel of the veloCD ReWRITER.
If you do not find any additional connectors (either because they were not supplied or they are all in
use), you will have to buy a "splitter" or a "Y-connector." These can also be found at most retail and
mail order computer stores.
To mount the veloCD ReWRITER:
1. Make sure the power to your computer and any external peripherals is OFF and your computer is
UNPLUGGED from its power source.
2. From the bay, remove the cover panel that will hold the veloCD ReWRITER (Figure 8). To remove the
cover panel, pop it out by pressing outward lightly, or removing the screws that hold the panel in place.
3. Determine if you must install mounting rails on the sides of your drive. To do so, insert the drive
into the open bay. If the drive fits tightly with little or no clearance on either side of the drive,
you will not have to use mounting rails. The drive can be mounted directly into your computer.
If that’s the case, go to step 6.
4. If you must use mounting rails, fasten the rails to the lower pair of holes as shown in Figure 9.
(In some instances, you may need to fasten the rails to the upper set of holes.) After fastening
the rails, check their positioning by sliding the drive into the bay before you mount the drive or
connect any cables.
10
veloCD ReWRITER : User’s Manual
Available bay with
cover panel removed
Figure 8: Removing the Cover Panel from a Bay
NOTE: TDK does not provide rails. If you need rails, you
can obtain them from the computer manufacturer or
from a computer supply retail or mail order store.
Figure 9: Installing Mounting Rails (if needed) Be sure not to mistake the inner and outer face of
the rail when attaching. Typically, the smooth side of the rail faces away from the drive’s chassis.
5. Before you insert the drive into your computer, plug a free connector on the IDE cable into the
IDE connector on the rear panel of the drive. Then thread the cable through the front of the open bay
and back toward the motherboard. The drive should slide smoothly into the bay. If it does not, check
for obstructions in the bay and ensure the side rails (if needed) are attached properly.
6. If not already connected, attach one end of the IDE ribbon cable to the connector on the motherboard.
SECTION 2 : Installing Your veloCD ReWRITER
11
PIN #1 (red wire)
Connect any connector of the cable to the
motherboard or the veloCD ReWRITER.
Maximum cable length: 18 in.
CAUTION: If your cable is not keyed, it is easy to
accidently plug your IDE ribbon cable upside down into
both your drive and the motherboard. Be sure you match
the red stripe along one side of the IDE cable to Pin 1 on
the motherboard and Pin 1 on the drive. (Pin 1 on the
drive is closest to the power connector.) Each connector
on the ribbon cable has a "key" in the middle. This key
should fit into a slot in the middle of each connector of
the motherboard, your veloCD ReWRITER, and any other
internal IDE peripherals.
Figure 10: Connecting the IDE Ribbon Cable
7. Double-check your work. Make sure the side of the IDE cable with the red stripe is matched to Pin 1
on the interface board and on the drive.
Internal veloCD ReWRITER
CD-ROM audio
connector on PC
Power cable
IDE ribbon cable
Power supply
Figure 11: Power and IDE Connections for an Internal veloCD ReWRITER
CAUTION: Do not mount your drive in your computer
using screws other than those supplied by TDK.
You may damage the drive if you insert screws
that are too long.
8. Connect a power cable from the computer to the DC INPUT connector of the veloCD ReWRITER.
In most computers, you will find free power connectors that are ready for your use.
Check the cable running from your power supply to your hard drive and see if it has extra connectors
on it. If so, you can plug one of these into the power connector found on the rear panel of the
veloCD ReWRITER.
9. Connect the audio cable if you want to use a soundcard in your system. This cable runs from the
four-pin audio output connector on the rear panel of your veloCD ReWRITER to your soundcard.
See "Using Soundcards and Audio Cables" below for more information about audio cables.
10. Mount the veloCD ReWRITER in the computer using the four screws that were supplied with your
drive. Use only these screws.
12
veloCD ReWRITER : User’s Manual
MAKE SURE THE DRIVE IS RECOGNIZED
After installation, make sure the veloCD ReWRITER and other IDE peripherals are recognized by your
computer. To check whether they are recognized:
On a PC with Windows 98/ME/2000/XP/NT 4.0:
1. Turn the computer ON. After the computer boots up, you should see the Windows display.
2. Open Windows Explorer and ensure there is an icon for the veloCD ReWRITER, the hard drive, and
other CD-ROM drives, if present. The veloCD ReWRITER may be D: or E: or another designator.
3. If you do not see the veloCD ReWRITER recognized in Windows, reboot the computer and use your
computer’s setup program to enable the BIOS to recognize it.
NOTE: Refer to the computer’s documentation for
information on how to run the setup program.
Use the setup program to set up IDE master and slave designations as needed for your configuration.
If a master or slave is set to "disable" or "none", change to "enable" or "auto" as appropriate.
4. Save and exit your CMOS setup to restart your computer with the new settings.
5. In Windows, click the Start button, then Settings, then Control Panel, then System, then Device
Manager. Click the “+” sign next to the CD-ROM icon and look at the veloCD drive underneath the
CD-ROM icon.
6. If you do not see the veloCD drive icon, or if it has a yellow diamond with an exclamation point (!),
contact your PC or motherboard manufacturer to get the appropriate IDE controller driver.
SECTION 2 : Installing Your veloCD ReWRITER
13
ENABLE DMA (Direct Memory Access)
DMA allows you to free up CPU resources by accessing memory directly.
IMPORTANT: To achieve maximum performance for
reading and writing, direct access memory (DMA)
should be enabled for the veloCD drive and for all
other sources that you will be recording from,
including your hard drive, or other CD-ROM,
CD-RW and DVD-ROM drives.
To ensure that DMA is enabled:
Windows 98/98SE/ME
1. In Windows, click the START button, then SETTINGS, then CONTROL PANEL.
2. Double click SYSTEM in the Control Panel folder, then the DEVICE MANAGER tab. You will see a list
of devices in your system.
3. Click the CD-ROM icon, and choose your veloCD drive's Properties button. You will see the drive
properties for the veloCD ReWRITER.
4. Ensure that the DMA box is checked ON under the Settings tab.
5. Repeat steps 1 through 4 for other devices that you will be recording from and recording to such as
your hard drive and /or second CD-ROM or CD-Rewriter.
6. Reboot your computer for the change to take effect.
Windows 2000
1. Click the START button on the Windows taskbar.
2. Select SETTINGS and then CONTROL PANEL from the menu.
3. Double Click the SYSTEM icon in the Windows CONTROL PANEL.
4. Select the HARDWARE tab then click on the DEVICE MANAGER button.
5. Click on the (+) sign beside IDE ATA/ATAPI CONTROLLERS.
6. Right click on the appropriate IDE channel (Primary or Secondary), right click PROPERTIES and
select the ADVANCED SETTINGS tab.
7. Set the "Transfer Mode" to "DMA if available". Device 0 is the MASTER device on the IDE channel
and Device 1 is the SLAVE.
8. Click OK to accept the change and then reboot the computer for the change to take effect.
Windows NT 4.0
Check in your CMOS and/or BIOS to make sure that DMA is enabled.
Windows XP
Windows XP will turn off DMA mode for a device after encountering certain errors during data transfer
operations. If more than six DMA transfer timeouts occur, Windows will turn off DMA and use only PIO
mode on that device. In this case, the user cannot turn on DMA for this device. The only option for the
user who wants to enable DMA mode is to uninstall and reinstall the device.
Windows XP downgrades the Ultra DMA transfer mode after receiving more than six CRC errors. Whenever
possible, the operating system will step down one UDMA mode at a time (from UDMA mode 4 to UDMA
mode 3, and so on). If the mini-IDE driver for the device does not support stepping down transfer modes,
or if the device is running UDMA mode 0, Windows XP will step down to PIO mode after encountering six or
more CRC errors. In this case, a system reboot should restore the original DMA mode settings.
All CRC and timeout errors are logged in the system event log. These types of errors could be caused
by improper mounting or improper cabling (for example, 40-pin instead of 80-pin cable). Or such
errors could indicate imminent hardware failure, for example, in a hard drive or chipset.
To enable DMA mode using the Device Manager:
1. Open Device Manager
2. Double-click IDE ATA/ATAPI Controllers to display the list of controllers and channels.
3. Right-click the icon for the channel to which the device is connected, select Properties, and then
click the Advanced Settings tab.
4. In the Current Transfer Mode drop-down box, select "DMA if Available" if the current setting is "PIO Only".
5. If the drop-down box already shows "DMA if Available" but the current transfer mode is "PIO Only",
then the user must toggle the settings.
Change the selection from "DMA if available" to "PIO only", and click OK. Then repeat the steps above
to change the selection to "DMA if Available."
14
veloCD ReWRITER : User’s Manual
INSTALLING and USING SOFTWARE
SECTION
3
Before you can begin to use your veloCD ReWRITER you need to install the software from the included
CD Blender CD-ROM. The software automatically loads all necessary device drivers as well as
TDK’s CD Blender Software Suite.
If you have any problems, our technical support staff will help you.
INSTALL DEVICE DRIVERS
Your veloCD ReWRITER acts as a "CD-ROM Drive" for purposes of installation and setup. In some
cases, you will need to install additional drivers to make use of all of the features of the veloCD
ReWRITER.
Using the veloCD on a PC:
• As a CD-ROM: The computer’s operating system, Windows 98/ME/2000/XP/NT 4.0, supplies a generic
CD-ROM device driver that allows the veloCD ReWRITER to function as a standard CD-ROM drive.
You don’t need to install anything else.
• As a CD-R or CD-RW device: In order to write to CD-R or CD-RW media, you will need to install the
TDK CD Blender Software Suite.
To install a device driver, follow the instructions provided by the driver’s supplier.
SECTION 3 : Installing and Using Software
15
TDK CD BLENDER RECORDING SOFTWARE
This unique suite of software utilities puts you in the driver’s seat. A variety of distinctive modules
allow you to get the best performance in order to meet your specific needs.
TDK DIGITAL MIXMASTER - MASTER YOUR MIX
• Create play-anywhere CDs with lightning speed. On-the-fly decoding converts your computer
•
•
•
•
16
veloCD ReWRITER : User’s Manual
music files to play-anywhere CDs.
Turn your hard drive into a computer jukebox.
Automatic CD track labeling (with Internet connection) makes it easy to identify your tunes.
With high speed digital audio extraction, perfectly rip music from CDs to your hard drive.
Duplicate CDs with ease – a simple mouse click and you’re done.
You can even duplicate a CD using the veloCd ReWRITER as both the source and recording drive.
USING YOUR veloCD ReWRITER
SECTION
4
WHAT MEDIA TO USE
Use the right media! Your veloCD ReWRITER's capabilities change depending on which type of
compact disc you use. It currently supports these types:
• CD-ROM: You can immediately play or read pre-recorded discs, such as audio CDs and data discs.
• CD-R: Recordable CD. You can record on these discs, but only once. Make sure you have compatible
media when burning at maximum speeds. You can also read them.
• CD-RW: ReWritable CD. These discs support recording and rerecording. You can also read them.
• CD-RW High-Speed: Use this media when recording and rerecording at speeds of 4x or greater.
• Maximum Speed: Requires media rated for maximum recording speed. Check availability.
NOTE: Firmware upgrades for your veloCD ReWRITER are
available as downloads from the TDK web site. Please
check the web site at www.tdk.com/support.
TRAY LOADING AND OPERATION
To load and unload the tray:
1. While the veloCD ReWRITER is powered up, push the Eject button on the front panel.
The tray drawer will slide out in 2–3 seconds.
2. Place a blank CD in the depression in the tray, label side up. The CD should lie flat in the tray.
3. Press the Eject button again and the tray will slide shut.
NOTE: Always use the Eject button to close the tray.
Closing the tray by pressing the front of the drawer
by hand is not recommended and risks damage of
the mechanism.
NOTE: It’s not necessary to always format CD-RW
discs before putting information on them. Formatting
should only be done before packet writing.
Figure 12: Loading the Tray
SECTION 4 : Using Your veloCD ReWRITER
17
MAINTENANCE and TROUBLESHOOTING
SECTION
5
With proper maintenance, you can prevent problems. If problems arise, you can often solve them on
your own, rather than waiting for assistance from a TDK representative.
UPGRADING FIRMWARE
TDK creates firmware revisions to meet the changing specifications of the latest PCs. It is rare
that these will impact the performance or operation of your veloCD ReWRITER. However, if your
veloCD ReWRITER will not respond to other troubleshooting efforts, be sure to load the latest
firmware revision, then try again.
TIP: Read all of the parts of this section. Many of the
problems discussed happen only rarely, and may seem
as if they do not pertain to you. However, if you are familiar
with a variety of problems, you will be better prepared to
deal with them if they do occur.
To obtain new firmware for your veloCD ReWRITER:
1. Go to the TDK web site at www.tdk.com/support
2. Look for firmware upgrades and check their intended use.
3. Follow instructions for downloading the firmware to your computer.
To upgrade firmware:
1. Run the executable file that you downloaded from the TDK veloCD Web site.
2. Accept all defaults by continuing to click on the Next button until you see the message:
“Firmware update has completed.”
3. Reboot your system.
4. Verify DMA is enabled before using the veloCD.
NOTE: If the firmware upgrade does not complete successfully,
you may need to disable DMA and try this procedure again.
To enable/disable DMA:
1. Click the Start button, then Settings, then Control Panel. Next, double-click on the System icon,
then select the Device Manager tab. You will see a list of devices in your system.
2. Double-click the CD-ROM icon and choose your veloCD ReWRITER by clicking on it once. Then, click
on the Properties button and select the Settings tab. You now see the drive properties for the veloCD.
3. Enable DMA by clicking the DMA checkbox ON, then click OK. Disable DMA by clicking the DMA
checkbox OFF, then click OK.
4. Close the System Properties window by clicking on the Close button.
5. When prompted, Reboot your system.
NOTE: DMA should be enabled for normal operation
of the veloCD.
18
veloCD ReWRITER : User’s Manual
TROUBLESHOOTING : General
SYMPTOMS
VeloCD ReWriter drive not
recognized by computer.
CAUSES
SOLUTIONS
1. IDE cable is not connected
properly.
1. Ensure IDE cable is connected.
Verify that connectors on
motherboard and drive do not
have bent pins.
2. Drive or IDE bus is not enabled
in the computer’s BIOS.
2. Ensure the IDE port is enabled
and set properly in motherboard’s
BIOS. See "Make Sure the Drive
Is Recognized" on page 13 for
more details.
3. Jumper conflict.
3. Check jumpers for the veloCD
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to master and the other to
slave. Two devices on one cable
cannot be set to the same setting.
4. Wrong cable with jumper set to
Cable Select.
4. Make sure that a CSEL-compatible
IDE cable is used if you want to
use the veloCD with jumper set to
Cable Select.
5. Power connector is not attached
to veloCD or does not work.
5. Ensure the computer’s power
cable is securely attached to the
veloCD’s power connector.
When the computer’s power is
ON, confirm that the veloCD’s
indicator LED is illuminated
briefly, then is extinguished.
Connect a different power cable
to veloCD.
VeloCD does not respond
(lights or eject button).
1. No power.
1. Ensure the power cable is
connected securely to the veloCD’s
power connector.
Try a different power cable.
2. IDE cable isn’t connected
properly.
2. Ensure that the IDE cable is
securely inserted, and is not
damaged.
Check the connector pins to
ensure they are not bent.
Cannot eject tray.
1. IDE cable isn’t connected
properly.
1. Refer to Digital MixMaster manual
for how to unlock the eject feature.
2. CD was not properly set into tray
and is stuck.
2. At the veloCD’s front panel, insert
a thin object such as a paper clip
into the emergency eject hole and
eject the tray.
SECTION 5 : Maintenance and Troubleshooting
19
TROUBLESHOOTING : Read
SYMPTOMS
VeloCD drive has read errors, may
not respond to a DIR command or
cannot run a program.
CAUSES
SOLUTIONS
1. Defective CD-ROM, CD-R, or
CD-RW disc.
1. Clean the disc as detailed on
page 19.
Try a different disc.
2. Fingerprints, contaminants, or
scratches on the disc’s surface
may prevent the drive from
reading or writing data.
2. Try a different disc.
3. Bad connection between
the veloCD drive and
the motherboard.
3. Inspect the IDE cable and drive for
recessed, broken, or bent pins.
Inspect the IDE ribbon cable
for any signs of distress, such
as kinking.
4. CD-Audio disc in the drive.
Audio CDs do not have computer
data, so typing computer
commands in DOS while an
audio disc is in your drive gives
an error message.
4. Use a data CD in the veloCD drive.
5. Disc is inserted upside down.
5. Eject the disc and load it with the
label or text side up.
6. Blank CD-R or CD-RW disc is
inside the drive.
6. Remove the disc from the drive
and test it by using another disc.
Cannot use other CD-ROM drives to
initialize or read discs written
by veloCD.
1. Trying to read a CD-RW disc in
a CD-ROM drive that does not
support it.
1. Use the veloCD to read CD-RW
discs or use a different CD-ROM
drive. Only CD-ROM drives
manufactured after 1997 can
read CD-RW discs.
Cannot use other CD-ROM drives to
initialize or discs written by veloCD.
(continued)
2. UDF reader is not installed on
the system to read CD-RW or
packet written discs from a
CD-ROM drive.
2. Refer to your packet writing
software manual for how to obtain
a UDF reader and install it on the
computer where you need to
access these discs.
3. Session was left open on a CD-R
disc and does not have a Table
of Contents.
3. Place this disc back into veloCD
and use the same software
originally used to write to it.
Then close the session/disc.
1. CD is poorly balanced. Poorly
manufactured discs or discs
with poorly distributed ink on
labeling cause significant
vibration at high speeds because
they are out of balance. Read
errors may also occur.
1. Carefully remove any adhesive label.
Excessive noise.
Excessive vibration.
Slow read performance.
If the disc label (especially
adhesive labels) adds more
weight to one area of the disc
than another it can also cause
the disc to be out of balance.
20
veloCD ReWRITER : User’s Manual
Clean the disc as detailed on
page 19.
In Windows 95, 98 and NT 4.0
use CD Blender to lower the
drive speed.
If there is no foreign substance
on the disc, contact the disc
manufacturer for a replacement.
SYMPTOMS
Can read only the last session of a
multisession CD-R or CD-RW disc.
CAUSES
SOLUTIONS
1. "Import previous session" or
a similar feature was not
enabled when the multisession
disc was created.
1. Use CD-R or CD-RW mastering
software to import session(s).
Such features may vary in
name depending on the software
being used. Please refer to the
appropriate manual regarding
this feature.
TROUBLESHOOTING : Audio
SYMPTOMS
When playing an audio CD, you do
not hear sound even though
everything appears to be
functioning normally.
CAUSES
SOLUTIONS
1. Soundcard volume too low.
Mixer settings for soundcard
set too low.
Needs a soundcard.
Needs an audio cable
connection.
Soundcard not properly
configured.
1. Each soundcard has a different
setting for each input source,
including one for CD-Audio. Run
your soundcard’s mixer program and
verify that the volume is turned up
and not muted. You can do this by
double-clicking on the speaker icon
on your computer’s task bar.
Check your system configuration to
see if the soundcard settings (such
as IRQ, memory, etc.) are conflicting
with other devices on the system.
Check if all the necessary drivers
and multimedia devices required
by your soundcard are installed.
Make sure the audio cable is properly
connected between veloCD and your
soundcard.
Low sound level from veloCD
drive.
1. Improper audio cable connection
between veloCD drive and
soundcard.
1. Check the cable connection from
veloCD to soundcard.
2. Low levels from audio mixer.
2. Check the master, CD, and line
levels of all audio mixers.
SECTION 5 : Maintenance and Troubleshooting
21
TROUBLESHOOTING : Writing Discs
SYMPTOMS
Cannot write to CD-R or
CD-RW disc.
CD-R or CD-RW software cannot
detect veloCD.
CAUSES
SOLUTIONS
1. You are using authoring software
other than that bundled with
your veloCD.
1. Use the authoring software
provided with the veloCD.
2. CD-R or CD-RW media is not
supported.
2. Use CD-R or CD-RW media
recommended by TDK in the
Appendix.
3. Disc inserted upside down.
3. Eject the disc from tray and load
it with the label side up.
4. Lack of hard drive capacity.
This varies with different
software packages. Contact
the software vendor or check
their documentation for
recommendations.
4. Delete files from your hard drive
to free up sufficient space; or use
another hard drive.
1. Power connector is not attached
to veloCD.
1. Ensure the computer’s power
cable is securely attached to the
veloCD’s power connector.
To use other types of authoring
software, contact the supplier and
ensure the software supports the
veloCD CD-RW drive. Supported
software lists can also be found
on the TDK web site at
www.velocd.tdk.com.
When the computer’s power is
turned ON, confirm that the
veloCD’s indicator LED is
illuminated briefly, then is
extinguished.
Try connecting another power
cable to the veloCD.
22
2. IDE cable isn’t connected properly.
2. Ensure that the IDE cable is
securely inserted, and is not
damaged. Check the connector
pins to ensure they are not bent.
3. Drive or IDE bus is not enabled in
the computer’s BIOS.
3. Ensure the IDE port is enabled
and set properly in motherboard’s
BIOS. See "Make Sure the Drive
Is Recognized" on page 13 for
more details.
4. Jumper conflict.
4. Check jumpers for the veloCD
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to Master and the other to
Slave. Two devices on one cable
cannot be set to the same setting.
veloCD ReWRITER : User’s Manual
SYMPTOMS
CAUSES
SOLUTIONS
CD-R or CD-RW software cannot
detect veloCD.
(continued)
5. Wrong cable with jumper set to
Cable Select.
5. Make sure that a CSEL
compatible IDE cable is used if
you want to use the veloCD with
jumper set to Cable Select.
Writing error occurs.
Buffer underrun.
Does not record at max speed.
1. DMA is not enabled on your
computer.
1. In Windows 95/98/ME, click on
Start button, then select Settings/
Control Panel, then double-click
on System icon, then click on
Device Manager tab, then doubleclick on CD-ROM icon. Select
veloCD and click on Properties.
Then click on the Settings tab and
enable DMA. Reboot your system.
Make sure DMA is enabled on
your motherboard.
2. Network is being used.
Mouse was moved or Windows
screensaver activated while
writing.
Other applications are running.
Power save mode is active.
2. If problems occur when writing,
reduce the load on CPU resources.
Some ways to do this are:
• Log off from the network.
• Don’t use the mouse.
• Disable the screensaver or
power save mode.
• Exit all other applications.
3. Shortage of PC memory. If there
is insufficient main memory in
the PC, data may be swapped to
the hard drive, and this can
cause a buffer underrun.
3. Increase the PC’s main
memory capacity.
4. VeloCD and other IDE CD-ROM
drive are connected on the
same cable.
4. When writing from another
IDE device to the veloCD on the
same bus using on-the-fly
writing, the IDE bus is very busy
and it may cause writing errors.
This depends on your system
speed and configuration. Use the
image writing method for best
results (safe mode) or record at
lower speed.
Put the IDE CD-ROM drive on
the primary bus and veloCD as
the only device on the secondary
bus (Master).
5. VeloCD and hard drive are
connected on the same cable.
5. Remove the veloCD from the cable
and re-connect it to a secondary
IDE port.
6. Automatic thermal recalibration
triggered. Some high-speed hard
drives are equipped with an
automatic thermal
recalibration function.
6. Use another hard drive in
this case.
SECTION 5 : Maintenance and Troubleshooting
23
SYMPTOMS
CAUSES
Writing error occurs.
Buffer underrun.
Does not record at max speed.
(continued)
7.Defective CD-R or CD-RW media.
CD-R or CD-RW media may be
dirty, scratched, or damaged.
7.ReWrite using another CD-R or
CD-RW disc.
8. Buffer underrun option is not
enabled in your software.
8. Ensure that the buffer underrun
option is enabled in the recording
menu before you write to your media.
1.The CD-R or CD-RW disc was
originally written using other
software. If the software is
different, incompatibility errors
may occur.
1.Always use the same authoring
software to add content to a disc.
2.Not enough disc capacity.
Capacity of a standard 74-min.
CD is limited to 650 MB.
Capacity of an 80-min. CD
is limited to 700 MB.
2.Use different CD-R or CD-RW
media if the capacity is insufficient.
3.The disc is written on with a
CD-R or CD-RW drive from
another vendor .
3.Use a different CD-R or
CD-RW disc. Try to use same drive
to add more data to CD-R or
CD-RW disc.
1.Using poor quality media.
1.Use the CD-R/RW media
recommended by TDK. Supported
media lists can be found in
the Appendix.
2.Buffer underrun occurring.
2.Reduce the load on CPU resources.
Some ways to do this are:
• Log off from the network.
• Don’t use the mouse.
• Disable the screen saver or
power save mode.
• Quit all other applications
except the authoring software.
3.Using CD-RW media. This drive
does not support max speed with
CD-RW media.
3.Use CD-R media.
4.Defective CD-R media.
4.CD-R media may be dirty ,
scratched, or damaged. Rewrite
using another CD-R disc.
5.Using authoring software
other than that bundled with
the veloCD.
5.T o use other types of authoring
software, contact the supplier and
ensure the software support the
veloCD CD-RW drive.
6.CD-ROM drive used cannot read
data fast enough to record at
max speed.
6.Record to hard drive first, then
to veloCD.
1. Not using high-speed
CD-RW media.
1. The veloCD drive only supports
high-speed CD-RW media when
writing at speeds greater than 4x.
Cannot add information to CD-R
or CD-RW disc.
Cannot write at max speed.
Cannot write onto CD-RW at speeds
greater than 4x.
24
veloCD ReWRITER : User’s Manual
SOLUTIONS
FREQUENTLY ASKED QUESTIONS
SECTION
6
If you have problems during or right after installation of your veloCD drive,
use these tips to help find the problem.
What media should I use for my veloCD ReWRITER?
See the Appendix.
When can I use CD-RW media?
CD-RW media is recordable only in ReWritable drives, and readable only in ReWritable drives or newer
MultiRead CD-ROMs. With CD-RW media you can:
• Use as if it were a large capacity floppy disc.
• Transport files to and from work.
• Copy your important data periodically.
• Store large projects as you develop them.
When should I use CD-R media?
CD-R media can be read in most CD-ROM or CD-Recordable drives. Use CD-R media to:
• Permanently archive important data.
• Copy your music to CD for personal use.
• Share non-editable presentations.
Why can't I do disc-to-disc copying?
Some possible reasons are:
• Some CD-ROM drives will not allow direct copying to the veloCD ReWRITER or are not capable of
digital audio extraction.
• You must have either a SCSI-2 CD-ROM drive or a supported ATAPI CD-ROM drive to use as
your source.
• Some CDs have a copy prevention feature or other features that do not allow a CD-to-CD copy.
Why am I getting buffer underrun errors?
Usually the “buffer underrun write assurance” option is not selected in your software. Recording CDs requires
an uninterrupted stream of data to be supplied from the source device. A buffer underrun occurs when for some
reason the data stream is interrupted. This can occur if another application interrupts the writing process, or if
the recording drive’s write speed is set too high for the speed at which the source drive can supply data. Lack of
computer memory, which causes the computer to swap data to the hard drive, can also cause underrun errors.
SECTION 6 : Frequently Asked Questions
25
Any hints for optimizing the burn process?
• Make sure your system meets the minimum system requirements.
• Do not run other applications while recording CDs. Log off any networks, disable any FAX modems,
email, screen savers, or other programs that may send messages to your computer while it is
writing a disc.
• If your computer has a power management feature, disable it.
• In Windows, run ScanDisk and Disk Defragmenter periodically on your hard drive.
• Do not record using data from a compressed hard drive. Buffer underruns may be caused by hard
drive compression software.
How do I install the veloCD if I have a DVD drive?
• When installing the veloCD ReWRITER in a PC that already has a DVD drive, it may be required
that your DVD drive be set to the master jumper position and the veloCD ReWRITER be set to the
slave jumper position
What is the best way to label a disc that I just burned?
• The best labeling is done with a CD marking pen.
• Another way is to use a good quality label maker - this way is not recommended
26
veloCD ReWRITER : User’s Manual
APPENDIX
veloCD ReWRITER SPECIFICATIONS
A
DISC SPECIFICATIONS:
(specifications pertain to all models
Usable Formats: Read
CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,
CD-I, CD-Extra, CD Text
Usable Formats: Write
CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,
CD-I, CD-Extra, CD Text
Disc Diameter:
12 cm and 8cm
Writing Modes:
Disc-at-Once, Track-at-Once, Multi-session, Fixed and Variable Packet Writing
Recommended Media
CD-R: 48X, 40X, 32X, 24X
TDK, Taiyo Yuden, Mitsui Chemical, Ricoh, Ritek
CD-R: 16X, 12X, 8X, 4X
TDK, Taiyo Yuden, Mitsui Chemical, Mitsubishi Chemical, Ricoh, Ritek, Princo
CD-RW: 4X, 2X
CD-RW: 10X-4X (High/Ultra Speed)
CD-RW: 24X-12X (High/Ultra Speed)
TDK, Mitsubishi Chemical, Ricoh
TDK, Mitsubishi Chemical, Ricoh
TDK, Mitsubishi Chemical, Ricoh
PERFORMANCE SPECIFICATIONS
All models write ZCLV and CLV and read CAV
Data Transfer Rate
Lecture/gravure soutenue
read
write
rewrite
read
write
rewrite
read
write
rewrite
Only use HIGH/ULTRA SPEED CD-RW media
read
write
rewrite
Only use LOW SPEED CD-RW media
Appendix A : veloCD ReWRITER Specifications
27
PERFORMANCE SPECIFICATIONS:
16X
48X
16X
40X
16X
32X
Burst Read
16.6 MB/sec
16.6 MB/sec
16.6 MB/sec
Average Random Access
80ms
130ms
130ms
Spindle Motor
Brushless
Brushless
Brushless
Eject
Eject Button
Manual Emergency / Software Eject
Eject Button
Manual Emergency / Software Eject
Eject Button
Manual Emergency / Software Eject
Disc Loading
Auto
Auto
Auto
Headphone Jack
Stereo mini-jack, 0.8V-0.9V at 32 ohms
Stereo mini-jack, 0.5V at 32 ohms
Stereo mini-jack, 0.8V-0.9V at 32 ohms
Volume Control
Thumbwheel
Thumbwheel
Thumbwheel
CD-Audio Controls
Stop/Eject
Stop/Eject
Stop/Eject
Jumper Switches
Cable Select, Master, Slave
Cable Select, Master, Slave
Cable Select, Master, Slave
Power Consumption
DC +5V:1.2A
DC +12V:1.2A
DC +5V:1.2A
DC +12V:1.2A
DC +5V: 2.0A
DC +12V:2.0A
Operating Temp.
5˚ to 50˚ degrees Celsius
5˚ to 40˚ degrees Celsius
5˚ to 50˚ degrees Celsius
Operating Humidity
15% to 80% noncondensing
20% to 80% noncondensing
20% to 80% noncondensing
Storage Temp.
-40˚ to 60˚ degrees Celsius
-30˚ to 60˚ degrees Celsius
-30˚ to 60˚ degrees Celsius
Storage Humidity
15% to 90% noncondensing
90% noncondensing
90% noncondensing
Dimensions (w/h/d)
145.8mm x 41.3mm x 190mm
145.8mm x 41.3mm x 190mm
148mm x 42.3mm x 194.2mm
Weight
1.0 Kg
1.0 Kg
.95 kg
MTBF
70,000 POH - 100,000 POH at 25% duty
30,000 POH - 70,000 POH at 20% duty
30,000 - 60,000 POH at 20% duty
Tray Loading
30,000 Load Cycles
20,000 - 30,000 Load Cycles
30,000 Load Cycles
FRONT PANEL:
BACK PANEL:
ENVIRONMENTAL CONDITIONS:
DIMENSIONS AND WEIGHT:
RELIABILITY:
Information subject to change without notice.
28
veloCD ReWRITER : User’s Manual
TECHNICAL SUPPORT
APPENDIX
B
Keep TDK’s email, Web site, and phone numbers in a convenient location as indicated below. Keep
your drive’s serial number and a copy of your sales receipt handy as well.
If you experience a problem while installing or operating your veloCD ReWRITER, please refer first to
the relevant sections of this manual regarding setup and installation (Chapters 1–3). If you do not
uncover the solution there, please refer next to the maintenance and troubleshooting chapter.
It contains solutions to the most common types of problems fielded by our technical support staff.
You may also wish to refer to the Frequently Asked Questions (FAQ) section of our web site to assist
you in troubleshooting the problem on your own.
If you have not been successful in your quest, our Technical Support Department will help you solve
problems that relate specifically to your veloCD ReWRITER. In many cases, a problem that appears to
be caused by your veloCD ReWRITER actually originates in another part of your computer. In such
instances, our technical support staff will try to help you identify the part at fault and will refer you
to the manufacturer of that part for further assistance.
NOTE: Most new CD-ROM drives can read CD-RW discs.
Many older drives may not be able to read CD-RW discs.
HOW TO CONTACT US
There are several ways for you to contact TDK’s Technical Support Department:
• Visit our web site (www.tdk.com/support) for answers to Frequently Asked Questions.
• Send us email at www.tdk.com/support Include your telephone number and the hours during
NOTE: Australian Users should call 1800.651.917 for TDK
Technical Support or e-mail techsupport@tdk.com.au
which you can be reached. Be as detailed as possible in describing your problem. Please include
system configuration, hardware and software, as well as versions of drivers used.
Appendix B : Technical Support
29
BEFORE YOU CONTACT US
Please gather as much of the following information as possible before contacting us.
• The serial number and TLA number of your veloCD ReWRITER. Your serial number can be found both
•
•
•
•
•
•
on the retail box and on a label on the drive itself. The TLA number appears both on the drive label
and on a sticker at the rear of internal drives.
The version of TDK CD Blender Software you are using, if applicable.
The latest version of firmware you loaded onto the drive, if applicable.
The version of the Windows or UNIX operating system you are using.
The brand name and model number of your computer (e.g., Dell 466/NP, Micron P66PCI
Powerstation, ALR Evolution V, etc.).
The type of VGA, Super VGA, or other graphics card you use.
Brand name and model number of any other peripherals you have installed or connected to your
computer (e.g., CD-ROM, scanner, fax board, network board).
RETURNS
You must receive an RMA (Returned Materials Authorization) number from our Technical Support
Department before any TDK drive can be returned for repair or replacement. Any drive sent to TDK
without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend
that you insure your shipment, as TDK cannot be held responsible for any damage that may occur
during shipment.
30
veloCD ReWRITER : User’s Manual
TDK LIMITED WARRANTY
One Year Limited Warranty for Hardware
Ninety Day Limited Warranty for TDK Software
TDK Electronics Corporation ("TDK") warrants to the end-user customer that this data storage product, exclusive of software (referred to
herein as "Hardware" or "Product") will be free from defects in material and workmanship for a period of one (1) year from date of
purchase. If TDK receives notice of any such defects during the warranty period, TDK will, at its option, either repair or replace the Product
which it finds to be defective at no charge (except for shipping and insurance). Repair of defective Product may be with either new or
rebuilt replacement parts that will be warranted for the remainder of the original warranty period. Any exchanged parts under this warranty
will become the property of TDK. Replacement Product may be either new or reconditioned. If the Product is discontinued and no longer
available, then it may be replaced with Product determined by TDK to be of similar value and performance.
TDK warrants to the end-user customer that the TDK-branded software included with the Product (herein referred to as "TDK Software")
when properly installed and used will not fail to execute its programming instructions due to defects in materials or workmanship for
a period of ninety (90) days from date of purchase. If TDK receives notice of any such defects during the warranty period, TDK will
replace the TDK Software which it finds to be defective at no charge (except for shipping and insurance).
Any software other than TDK Software included with the Product is supplied on an "AS IS" basis and without any representations or
warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for
a particular purpose, title and non-infringement. Please refer to any documentation included with such software for your rights and
obligations with respect to that software.
TDK does not warrant that the operation of the Product will be uninterrupted or error free. This Limited Warranty does not apply to
defects resulting from (1) acts of God, accident, misuse, abuse, negligence, abnormal, or unusually heavy use; (2) improper
installation, operation, testing, or maintenance; (3) power failure or connection to improper voltage supply; or (4) attempted repair by
any party other than TDK. This Limited Warranty does not apply when the malfunction results from the use of the Product in conjunction
with other products, software, or accessories, or where it is determined by TDK that there is no fault with the Product itself.
This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product.
This Limited Warranty extends only to the original end-user customer and is not transferable to any subsequent purchaser. This Limited
Warranty is valid only within the United States. For areas outside the United States, contact the authorized dealer from whom you
purchased the Product to determine what warranty, if any, applies.
In order to obtain warranty service, you must deliver the Product to TDK freight prepaid, in either its original package or packaging
providing a degree of protection equivalent to that of the original packaging, along with proof of purchase. [Please contact TDK at the
number listed below or in the manual for further information.]
TDK MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES APPLY, DESPITE THEIR EXCLUSION UNDER THIS
LIMITED WARRANTY, SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES PROVIDED HEREUNDER.
THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES. TDK’S LIABILITY UNDER ANY LEGAL
THEORY FOR ANY LOSS OR DAMAGE IN ANY WAY RELATED TO THE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
PRODUCT. IN NO EVENT SHALL TDK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or any exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
TDK Electronics Corp.
901 Franklin Ave.
Garden City, NY 11530
SERIAL NUMBER ______________________
31
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