HW-J550
HW-J551
User manual
Wireless Audio - Soundbar
Imagine the possibilities
Thank you for purchasing this Samsung product.
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FEATURES
FEATURES
TV SoundConnect
TV SoundConnect lets you listen to audio from your TV on your Soundbar via a Bluetooth connection and lets
you control the sound.
HDMI
HDMI transmits video and audio signals simultaneously, and provides a clearer picture.
The unit is also equipped with the ARC function which lets you listen to sound from your TV through the
Soundbar via an HDMI cable. This function is only available if you connect the unit to an ARC compliant TV.
SURROUND SOUND
The SURROUND SOUND feature adds depth and spaciousness to your listening experience.
Wireless Subwoofer
Samsung’s wireless module does away with cables running between the main unit and the subwoofer.
Instead, the subwoofer connects to a compact wireless module that communicates with the main unit.
Special Sound Effects
You can select different Sound Effects - STANDARD (Original Sound)/MUSIC / VOICE / SPORTS / CINEMA /
NIGHT MODE - depending on the type of content you want to enjoy.
Multi-function Remote Control
You can use the supplied remote control to control various operations with the simple press of a button.
USB Host Support
You can connect and play music files from external USB storage devices such as MP3 players, USB flash
memory, etc. using the Soundbar's USB HOST function.
Bluetooth Function
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all
without wires!
Using the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung
Audio Remote App by accessing the app through Google Play store.
LICENSES
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of
Dolby Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS,
the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of
DTS, Inc. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
2
SAFETY INFORMATION
SAFETY INFORMATION
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates “dangerous voltage” inside
the product that presents a risk of electric shock
or personal injury.
CAUTION
RISK OF ELECTRIC SHOCK DO
NOT OPEN
This symbol indicates important instructions
accompanying the product.
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the
mains plug shall be readily operable.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the
apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the
power plug must be easily and readily accessible at all times.
Wiring the Main Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is
indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same rating must
be used. Never use the plug with the fuse cover removed. If the cover is detachable and a replacement is required,
it must be of the same colour as the fuse fitted in the plug. Replacement covers are available from your dealer. If the
fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point,
you should obtain a suitable safety approved extension lead or consult your dealer for assistance. However, if there is
no alternative to cutting off the plug, remove the fuse and then safely dispose of the plug. Do not connect the plug to
a mains socket as there is a risk of shock hazard from the bared flexible cord. Never attempt to insert bare wires
directly into a mains socket. A plug and fuse must be used at all times.
IMPORTANT
The wires in the mains lead are coloured in accordance with the following code:– BLUE = NEUTRAL BROWN = LIVE As
these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as
follows:– The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or
BLACK. The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN
or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER E OR BY
THE EARTH SYMBOL
, OR COLOURED GREEN OR GREEN AND YELLOW.
3
ENG
SAFETY WARNINGS
SAFETY INFORMATION
SAFETY INFORMATION
PRECAUTIONS
68.6 mm
99.1mm
99.1mm
99.1mm
Ensure that the AC power supply in your house complies with the power requirements listed on the
identification sticker located on the back of your product. Install your product horizontally, on a suitable base
(furniture), with enough space around it for ventilation (3~4 inches, 7~10 cm). Make sure the ventilation slots
are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is
designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug
the unit if you intend to leave it unused for a long period of time.
During thunderstorms, disconnect the AC plug from
the wall outlet. Voltage peaks due to lightning could
damage the unit.
Do not expose the unit to direct sunlight or other
heat sources. This could lead to overheating and
cause the unit to malfunction.
Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Unplug the power
cable from the AC wall socket if the unit
malfunctions. Your product is not intended for
industrial use. It is for personal use only.
Condensation may occur if your product has been
stored in cold temperatures. If transporting the unit
during the winter, wait approximately 2 hours until
the unit has reached room temperature before using.
The battery used with this product contains
chemicals that are harmful to the environment. Do
not dispose of battery in the general household
trash. Do not expose the battery to excess heat,
direct sunlight, or fire. Do not short circuit,
disassemble, or overheat the battery. Danger of
explosion if the battery is replaced incorrectly.
Replace only with the same or equivalent type.
4
CONTENTS
CONTENTS
ENG
2
FEATURES
17 FUNCTIONS
2
Licenses
17
Input mode
17
ARC (HDMI OUT)
3
SAFETY INFORMATION
18
Bluetooth
3
Safety Warnings
20
Using The Samsung Audio Remote App
4
Precautions
21
TV SoundConnect
22
USB
23
Software Update
6
GETTING STARTED
6
Before reading the User’s Manual
6
What’s Included
24 TROUBLESHOOTING
7
DESCRIPTIONS
25 APPENDIX
7
Top/Front Panel
25
8
Rear Panel
9
REMOTE CONTROL
9
Remote Control Buttons and Functions
●
11 CONNECTIONS
11
Installing the Wall Mount
12
Detaching the Wall Mount
13
Installing the bracket without referring
to the Wall-mount Installation Guide
14
Connecting the Wireless Subwoofer
15
Connecting an External Device using an
HDMI cable
16
Connecting an External Device using
Audio (analog) cable or Optical (digital)
cable
●
●
5
Specifications
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
An administration fee may be charged if either
(a) An engineer is called out at your request
and there is no defect with the product (i.e.
where the user manual has not been read).
(b) You bring the unit to a repair centre and
there is no defect with the product (i.e.
where the user manual has not been read).
You will be informed of the administration fee
amount before a technician visits.
GETTING STARTED
GETTING STARTED
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
▶ Icons used in this manual
Icon
Term
Definition
Caution
Indicates a situation where a function does not operate or settings may be
canceled.
Note
Indicates tips or instructions on the page that help you operate a function.
▶ Safety Instructions and Troubleshooting
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)
2) If a problem occurs, check Troubleshooting. (See page 24)
▶ Copyright
©2015 Samsung Electronics Co.,Ltd.
All rights reserved; no part of this user’s manual may be reproduced or copied without the prior written
permission of Samsung Electronics Co.,Ltd.
WHAT’S INCLUDED
Check for the supplied accessories shown below.
(Wall Mount L: 1EA)
(Wall Mount R: 1EA)
Remote Control / Lithium Battery
(3V : CR2032)
User Manual /Quick Guide
Bracket-Wall Mount
(Holder-screw1: 2EA)
(Holder-screw2: 2EA)
●
●
Wall Mount Guide
Holder-screw
DC Adapter
USB Cable
Power Cord:2EA
The appearance of the accessories may differ slightly from the illustrations above.
Use the dedicated USB cable to connect external USB devices to the unit.
6
DESCRIPTIONS
DESCRIPTIONS
ENG
TOP/FRONT PANEL
VOL -/+
Controls the volume level.
The numeric value of the volume level
appears in the front panel display.
(Power) Button
Turns the power on and off.
(SOURCE) Button
Display
Selects the D.IN, AUX, HDMI, BT, TV,
USB input.
Displays the current mode.
●
●
If there is no input from the product or
remote control for 25 seconds, the
display will turn off automatically.
●
The display will not turn off
automatically in the BT READY,
SEARCH, or TV REQUEST modes.
●
●
While the unit is powered on,
) button for more
pressing the (
than 3 seconds sets the button to
act as the MUTE button. To cancel
)
MUTE button setup, press the (
button for more than 3 seconds
again.
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the
Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV.
7
DESCRIPTIONS
DESCRIPTIONS
REAR PANEL
HDMI IN
Inputs digital video and audio
signals simultaneously using an
HDMI cable. Use when
connecting a supported
external device.
(USB Port)
AUX IN
AUX IN
HDMI
OUT(TV-ARC)
HDMI
OUT(TV)
OPTICAL IN
HDMI IN
Connect to the Analog output
of an external device.
Connect USB devices such as
MP3 players here to play files
on the devices.
DC 24V (Power Supply In)
OPTICAL IN
Connect the DC power adaptor
to the power supply jack, and
then connect the AC power
adaptor plug to a wall outlet.
Connect to the digital (optical)
output of an external device.
HDMI OUT (TV-ARC)
Outputs digital video and audio
signals simultaneously using an
HDMI cable.
●
●
When disconnecting the power cable of the AC power adaptor from the wall outlet, pull the plug.
Do not pull the cable.
Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
8
REMOTE CONTROL
REMOTE CONTROL
SOURCE
Press to select a source connected to the Soundbar.
MUTE
You can turn the volume down to 0 with the push of a button.
Press again to restore the sound to the previous volume level.
REPEAT
Press to set the REPEAT function during music playback from a USB
device.
OFF-REPEAT : Cancels Repeat Playback.
TRACK-REPEAT : Repeatedly play a track.
ALL-REPEAT : Repeatedly play all tracks.
RANDOM-REPEAT : Plays tracks in random order.
(A track that has already been played may be played again.)
Skip Forward
If there is more than one file on the device you are playing, and you
press the ] button, the next file is selected.
SOUND CONTROL
Press to select TREBLE, BASS, or AUDIO SYNC. Then, use the [,]
buttons to adjust the Treble, Bass volume from -6 to +6.
If the Soundbar is connected to a digital TV and the video appears out
of sync with the audio, press the SOUND CONTROL button to sync the
audio with the video. Use the [,] buttons to set the audio delay
between 0 ms and 300 ms. In USB mode, TV mode, and BT mode, the
Audio Sync function may not work.
Press and hold the SOUND CONTROL button for about 5 seconds to
adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz,
1.2KHz,2.5KHz, 5KHz and 10KHz are selectable and each can be
adjusted to a setting between -6 and +6.
AUTO POWER
Auto Power Link: Synchronizes the Soundbar to a connected Optical
source via the Optical jack so it turns on automatically when you turn
on your TV.
(Auto Power Link : Default OFF, ON-ANYNET+ / OFF-POWER LINK or
OFF-ANYNET+ / ON-POWER LINK ). The Anynet+ function lets you
control the Soundbar with the remote from an Anynet+ compatible
Samsung TV. The Soundbar must be connected to the TV via an HDMI
cable.
* Anynet+:Press the AUTO POWER button to turn the Anynet+
function on or off.
WOOFER
You can control the woofer volume.
Press the Woofer button, and then press the [,] button to increase
or decrease the subwoofer volume. You can select SW (-12, -6,-5,-4,3,-2,-1, 0,+1,+2,+3,+4,+5,+6).
●
●
Soundbar is a Samsung proprietary name.
Operate the TV using the TV's remote control.
9
ENG
REMOTE CONTROL BUTTONS AND FUNCTIONS
REMOTE CONTROL
POWER
Turns the Soundbar on and off.
VOLUME
Adjusts the volume level of the unit.
Play/Pause
Press the +# button to pause a file temporarily.
Press the +# button again to play the selected file.
Skip Back
If there is more than one file on the device you are playing, and you
press the [ button, the previous file is selected.
SOUND EFFECT
You can select different sound modes - STANDARD,MUSIC, VOICE,
SPORTS, CINEMA, and NIGHT MODE - depending on the type of
sources you want to enjoy.
Press the SOUND EFFECT button on the remote control.
Select the STANDARD mode if you want to enjoy the original sound.
* Night Mode
Night Mode prevents drastic volume level changes when you
change a channel or there is a scene transition.
Bluetooth POWER
Press the Bluetooth POWER button on the remote to turn the
Bluetooth POWER on function on and off.
See pages 19 and 21 for details.
SOUND
Press the SOUND button on the remote to add depth and
spaciousness to the sound.
Each time the button is pressed, the selection changes as follows :
OFF-SURROUND SOUND  ON-SURROUND SOUND
▶ Installing the Battery in the Remote Control
1. Use a suitable coin to turn the
remote control's battery cover
counterclockwise to remove it
as shown in the figure above.
2. Insert a 3V lithium battery. Keep the
positive (+) pole facing up when
inserting the battery. Put the battery
cover on and align the '●' marks side
by side as shown in the figure above.
10
3. Use a suitable coin to
turn the remote control
battery cover clockwise
as far as it will go to fix
it in place.
CONNECTIONS
CONNECTIONS
ENG
INSTALLING THE WALL MOUNT
You can use the wall mount bracket to mount this unit on a wall.
▶ Installation Precautions
●
●
●
●
●
Install on a vertical wall only.
For the installation, avoid a location with high temperature or
humidity, or a wall that cannot sustain the weight of the set.
2 inches(5 cm) or more
Check the strength of the wall. If the wall is not strong enough
to support the unit, reinforce the wall or install the unit on a
different wall that can support the unit's weight.
Purchase and use the fixing screws or anchors appropriate for
the kind of wall you have (plaster board, iron board, wood,
etc.). If possible, screw the support screws into wall studs.
Purchase wall mounting screws according to the type and
thickness of the wall you will mount the Soundbar on.
- Diameter : M5
- Length: 1 3/8 inches (35 mm) or longer recommended.
●
●
Connect cables from the unit to external devices before you
install it on the wall.
Make sure the unit is turned off and unplugged before you
install it. Otherwise, it may cause an electric shock.
To install the Soundbar on a wall, follow these steps:
1. Place the installation guide against the wall surface.
●
The installation guide must be level.
●
If the TV is mounted on the wall, install the Soundbar at
least 2 inches (5 cm) below the TV.
2. Mark the location where the screws will go through on the
wall, and then remove the installation guide. Next, drill holes
for the screws using an appropriately sized drill bit.
3. Fasten the wall mounts and screws to the marked locations.
●
Wall Mounting the Soundbar
The left and right mounts are different shapes. Make sure to
position them correctly.
4. Secure the two holder screws to the screw holes on the back of
the Soundbar's main body, one on the left and one on the
right.
5. Insert the USB cable into the back of the Soundbar before installing it on the wall.
6. Set the holder screws on the back of the Soundbar into the grooves of the wall mounts.
For safe installation, make sure to push the holder screws all the way to the bottom of the grooves.
11
CONNECTIONS
DETACHING THE WALL MOUNT
1. Pull the Soundbar upwards as shown in the figure to
separate it from the wall mounts.
Detaching the Soundbar from the Wall Mounts
●
●
●
●
●
Do not hang onto the installed unit and avoid striking or dropping the unit.
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause
an injury or damage the product.
When the unit is installed on a wall, please make sure that children do not pull any of the
connecting cables, as it may cause it to fall.
For the optimal performance of a wall mount installation, install the speaker system at least 2
inches (5 cm) below the TV, if the TV is mounted on the wall.
For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface
where it is unlikely to fall.
12
CONNECTIONS
INSTALLING THE BRACKET WITHOUT REFERRING TO THE
WALL-MOUNT INSTALLATION GUIDE
ENG
2 inches
(5 cm) or more
2 inches
(5 cm) or more
4.6 inches
5.1 inches
(11.6 cm)
(13 cm)
Minimum 9.4 ~ 9.7 inches
(23.9 ~ 24.6cm)
1. Place Wall Mount L on the desired wall surface parallel to the floor as shown above.
Mark the location of the screw holes on the wall. Drill holes for the screws at the places
you have marked.
2. Match the screw holes on Wall Mount L to the screw holes on the wall, and then screw
one screw through the hole in its right end. Tighten the screw until it is firmly fixed to
the wall.
3. Place Wall Mount R on the desired wall surface parallel to the floor and aligned with Wall Mount L
as shown above. Mark the location of the screw holes on the wall. Drill holes for the screws at the
places you have marked.
4. Match the screw holes on Wall Mount R to the screw holes on the wall, and then screw
one screw through the hole in its right end. Tighten the screw until it is firmly fixed to
the wall.
● If you are mounting the Wall Mounts beneath the TV, make sure to position the
mounts 2 or more inches (5cm) below the TV and to align the mounts with the
center of the TV as shown above.
5. Insert screws through the remaining holes, and then tighten.
13
CONNECTIONS
CONNECTING THE WIRELESS SUBWOOFER
The Subwoofer's linking ID is preset at the factory and the main unit and subwoofer should link (connect
wirelessly) automatically when the main unit and subwoofer are turned on. If the Link indicator (
) does not
light when the main unit and subwoofer are turned on, please set the ID by following the procedure below.
POWER
1. Plug the power cords of the main unit and
subwoofer into an AC wall outlet.
●
2. Press the ID SET button on the back of the
subwoofer with a small, pointed object for
5 seconds.
●
●
The STANDBY indicator is turned off and the
LINK indicator (Blue LED) blinks quickly.
3. While the main unit is powered off (in STANDBY
(Mute) on the
mode), press and hold the
remote control for 5 seconds.
●
4. The ID SET message appears on the Soundbar's
display.
5. To finalize the link, turn the main unit’s power on
while the subwoofer’s Blue LED blinks.
● The main unit and the subwoofer should now
be linked (connected).
● The Link indicator (Blue LED) on the
subwoofer should be on.
● If the Link indicator is not solid blue, the
linking process has failed. Turn off the main
unit and start again from Step 2.
● You can enjoy better sound from the wireless
subwoofer by selecting a Sound Effect.
(See page 10)
●
●
●
●
Before moving or installing the product,
be sure to turn off the power and
disconnect the power cord.
14
If the main unit is powered off, the
wireless subwoofer will be in standby
mode and the STANDBY LED on the upper
side will come on after the Link indicator
(Blue LED) blinks for 30 seconds.
If you use a device that uses the same
frequency (2.4GHz) as the Soundbar near
the Soundbar, interference may cause
some sound interruption.
The maximum transmission distance of
the wireless signal between the main unit
and subwoofer is about 33 ft(10m), but
may vary depending on your operating
environment. If a steel-concrete or metallic
wall is between the main unit and the
wireless subwoofer, the system may not
operate at all, because the wireless signal
cannot penetrate metal.
If the main unit doesn't make a wireless
connection, follow steps 1-5 in the left
hand column to re-set the connection
between the main unit and wireless
subwoofer.
The wireless receiving antenna is built into
the wireless subwoofer. Keep the unit
away from water and moisture.
For optimal listening performance, make
sure that the area around the wireless
subwoofer location is clear of any
obstructions.
CONNECTIONS
CONNECTING AN EXTERNAL DEVICE USING AN HDMI CABLE
AUX IN
OPTICAL IN
HDMI prevents any degradation to the signal due to conversion to analog and maintains the video and
audio quality of the original digital source.
HDMI OUT(TV)
HDMI IN
HDMI IN
HDMI OUT (TV-ARC)
HDMI Cable
(not supplied)
HDMI Cable
(not supplied)
Digital Devices
HDMI IN
HDMI OUT (ARC)
Connect an HDMI cable (not supplied) from the
HDMI IN jack on the back of the product to the
HDMI OUT jack on your digital device.
The ARC function allows digital audio to output via
the HDMI OUT (ARC) port.
It can be enabled only when the Soundbar is
connected to a TV that supports the ARC function
and,
●
HDMI OUT (TV)
●
Connect an HDMI cable (not supplied) from the
HDMI OUT (TV-ARC) jack on the back of the product
to the HDMI IN jack on your TV.
●
HDMI is an interface that enables the
digital transmission of video and audio
data with just a single connector.
15
Anynet+ must be turned on.
This function is not available if the HDMI
cable does not support ARC.
ENG
HDMI is the standard digital interface for connecting to TVs, projectors, DVD players, Blu-ray players, set top
boxes, and more.
CONNECTIONS
CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG)
CABLE OR OPTICAL (DIGITAL) CABLE
AUX IN
OPTICAL IN
This unit comes equipped with one digital optical in jack and one analog audio in jack (Aux In), giving you
two ways to connect it to a TV.
HDMI OUT(TV)
HDMI IN
OPTICAL IN
AUX IN
or
AUDIO
OUT
OPTICAL
OUT
Audio Cable
Optical Cable
(not supplied)
((not supplied)
BD/ DVD player/
Set-top box/
Game console
AUX IN
●
Connect AUX IN (Audio) on the main unit to the
AUDIO OUT jack of the TV or Source Device.
To use, change the function to AUX.
●
or,
OPTICAL IN
Connect OPTICAL IN (Audio) on the main unit to the
OPTICAL OUT jack of the TV or Source Device.
To use, change the function to D.IN.
16
Do not connect the power cord of this
product or your TV to the wall outlet until
all connections between components are
complete.
Before moving or installing this product,
be sure to turn off the power and
disconnect the power cord.
FUNCTIONS
FUNCTIONS
ENG
INPUT MODE
Press the (
) button on the main unit’s top panel or the
select the mode you want.
Input mode
Display
Optical Digital input
D.IN
AUX input
AUX
HDMI input
HDMI
BLUETOOTH mode
BT
TV SoundConnect
TV
USB mode
USB
(SOURCE) button on the remote control to
The unit turns off automatically in the following
situations.
●
D.IN/HDMI/BT/TV/USB Mode
- If there is no audio signal for 25 minutes.
●
AUX Mode
- If the AUX cable is disconnected for 25 minutes.
In Auto Power Down ON mode,if there is no
KEY input for 8 hours when the AUX cable is
connected.
- To turn the Auto Power Down function ON or
OFF, press and hold the p button for 5
seconds. OFF/ON-AUTO POWER DOWN
appears on the display.
ARC (HDMI OUT)
ARC (Audio Return Channel) transmits the digital audio signal to the HDMI OUT (ARC) port.
HDMI Cable
(Not supplied)
1. Connect a TV supporting ARC to the Soundbar with an HDMI cable.
2. Turn on the TV, turn on the Soundbar, and then turn on the Soundbar's Anynet+ function.
3. Press the (
) button on the main unit’s top panel or the
to select the D.IN mode.
●
●
(SOURCE) button on the remote control
If the HDMI cable does not support the ARC function, ARC will not work.
To turn off the ARC function, turn Anynet+ off.
17
FUNCTIONS
BLUETOOTH
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all
without wires!
▶ To connect the Soundbar to a Bluetooth device
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.
Connect
Bluetooth device
1. Press the (
) button on the main unit’s top
panel or the
(SOURCE) button on the
remote control to select the BT mode.
●
●
●
You will see BT READY on the front display
of the Soundbar.
●
2. Select the Bluetooth menu on the Bluetooth
device you want to connect. (Refer to the
Bluetooth device's user manual.)
●
3. Select the Stereo headset menu on the Bluetooth
device.
●
You will see a list of scanned devices.
4. Select "[Samsung] Soundbar J-Series" from the
list.
● When the Soundbar is connected to the
Bluetooth device, it will display [Bluetooth
device name]  BT on the front display.
● The device name can only be displayed in
English.An underline " _ " will be displayed if the
name is not in English.
● If the Bluetooth device has failed to pair with
the Soundbar, delete the previous "[Samsung]
Soundbar J-Series" found by the Bluetooth
device and have it search for the Soundbar
again.
●
●
●
●
●
5. Play music on the connected device.
● You can listen to the music playing on the
connected Bluetooth device over the Soundbar.
In BT mode, the Play/Pause/Next/Prev functions
are not available. However, these functions are
available in Bluetooth devices supporting
AVRCP.
18
If asked for a PIN code when connecting a
Bluetooth device, enter <0000>.
Only one Bluetooth device can be paired
at a time.
The Bluetooth connection will be terminated
when you turn the Soundbar off.
The Soundbar may not perform Bluetooth
search or connection correctly under the
following circumstances:
- If there is a strong electrical field around
the Soundbar.
- If several Bluetooth devices are
simultaneously paired with the Soundbar.
- If the Bluetooth device is turned off,
not in place, or malfunctions.
Note that such devices as microwave
ovens, wireless LAN adaptors, fluorescent
lights, and gas stoves use the same
frequency range as the Bluetooth device,
which can cause electric interference.
The Soundbar supports SBC data
(44.1kHz, 48kHz).
Connect only to a Bluetooth device that
supports the A2DP (AV) function.
You cannot connect the Soundbar to a
Bluetooth device that supports only the HF
(Hands Free) function.
Once paired the device,on D.IN/AUX/
HDMI/USB/TV mode, select "[Samsung]
Soundbar J-Series" from the list will
automatically change to BT mode.
FUNCTIONS
▶ Bluetooth POWER on (Bluetooth POWER)
1. To turn Bluetooth Power ON, press the Bluetooth POWER button on the remote while the Soundbar is
turned on.
2. ON-Bluetooth POWER appears on the Soundbar's display.
●
●
●
Available only if the Soundbar is listed among the Bluetooth device’s paired devices. (The Bluetooth
device and the Soundbar must have been previously paired at least once.)
Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying [BT READY].
In the TV SoundConnect mode, the Soundbar cannot be paired to another Bluetooth device.
▶ To disconnect the Bluetooth device from the Soundbar
You can disconnect the Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user
manual.
●
The Soundbar will be disconnected.
●
When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
BT DISCONNECTED on the front display.
▶ To disconnect the Soundbar from the Bluetooth device
Press the
(SOURCE) button on the remote control or the (
switch from BT to another mode or turn off the Soundbar.
●
) button on the product's top panel to
The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar
before terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)
●
●
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 16.25 ft. (5m).
The Soundbar automatically turns off after 25 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other
using a short wireless connection.
●
A Bluetooth device may cause noise or malfunction, depending on usage, if:
- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the
Soundbar.
- It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
- It is exposed to electrical interference from same frequency-band devices including medical equipment,
microwave ovens, and wireless LANs.
●
Pair the Soundbar with the Bluetooth device while they are close together.
●
The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
●
In poor reception areas, the Bluetooth connection may not work properly.
●
The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut
off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by
obstacles such as walls or doors.
●
This wireless device may cause electric interference during its operation.
19
ENG
When the Bluetooth Power On function is on and the Soundbar is turned off, if a previously paired Bluetooth
device tries to pair with the Soundbar, the Soundbar turns on automatically.
FUNCTIONS
USING THE SAMSUNG AUDIO REMOTE APP
Installing the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung
Audio Remote App by accessing the app through Google Play store.
Starting the Samsung Audio Remote App
After you install the Samsung Audio Remote app, follow the instructions in the app.
●
The Samsung Audio Remote APP is only supported on phones running Android OS 3.0 or above.
20
FUNCTIONS
TV SOUNDCONNECT
▶ Connecting a TV to the Soundbar
Connect
1. Turn on the TV and Soundbar.
● Open the menu of the TV.
● Move to Speaker Settings on the "Sound" tab.
● Set the "Add New Device" menu to "On".
2. Press the (
) button on the main unit’s top
panel or the
(SOURCE) button on the
remote control to select the TV mode.
3. On the TV, a message asking whether to enable
the TV SoundConnect function appears.
"[Samsung] Soundbar" is displayed on the TV
screen.
4. Select <Yes> using the TV remote to finish
connecting the TV and Soundbar.
●
●
●
●
●
●
●
●
Switching the Soundbar’s mode from TV
to another mode automatically terminates
TV SoundConnect.
To connect the Soundbar to another TV,
the existing connection must be
terminated.
To terminate the existing connection,
press and hold the p button on the
remote for 5 seconds. To connect to the
other TV, follow Steps 1 through 4 above.
The TV SoundConnect (SoundShare)
function is supported by some Samsung
TVs released from 2012 on. Check
whether your TV supports the TV
SoundConnect (SoundShare) function
before you begin. (For further information,
refer to the TV’s user manual.)
If your Samsung TV was released before
2014, check the SoundShare setting menu.
If the distance between the TV and
Soundbar exceeds 16.25 ft. (5m), the
connection may not be stable or the audio
may stutter. If this occurs, relocate the TV
or Soundbar so that they are within
operational range, and then re-establish
the TV SoundConnect connection.
TV SoundConnect Operational Ranges:
- Recommended pairing range: within
20 inches (within 50cm)
- Recommended operational range:
within 16.25 ft. (5m)
The Play/Pause, Next, Prev buttons are
not operable in TV SoundConnect mode.
▶ Using the Bluetooth POWER On
function
The Bluetooth POWER On function is available after
you have successfully connected the Soundbar to a
Bluetooth compatible TV using TV SoundConnect.
When the Bluetooth POWER On function is ON,
turning the connected TV on or off will turn the
Soundbar's power on and off as well.
1. Connect the TV to your Soundbar using the TV
SoundConnect function.
2. Press the Bluetooth POWER button on the
Soundbar remote. "ON/OFF-BLUETOOTH
POWER" appears on the Soundbar's display.
●
ON-BLUETOOTH POWER : The Soundbar turns
on and off when you turn the TV on or off.
●
OFF-BLUETOOTH POWER : The Soundbar only
turns off when you turn the TV off.
●
21
This function is supported by some
Samsung TVs released from 2013 on.
ENG
You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV
SoundConnect function.
FUNCTIONS
USB
You can play music files located on USB storage devices through the Soundbar.
Display
USB port
1. Connect the USB device to the USB port on the
back of the product.
2. Press the (
) button on the main unit’s top
panel or the
(SOURCE) button on the
remote control to select the USB mode.
3. USB appears on the display screen.
● The Soundbar connection to the USB device is
complete.
● The Soundbar automatically turns off (Auto
Power Off) if no USB device has been
connected for more than 25 minutes.
●
Do not connect multiple storage devices to the
product via a multi-card reader. It may not
operate properly.
●
Digital camera PTP protocols are not supported.
●
Do not remove the USB device while it is
transferring files.
●
DRM-protected music files (MP3, WMA) from
commercial web sites cannot be played.
●
External HDDs are not supported.
●
Mobile phone devices are not supported.
●
File Format Type Compatibility list:
Format
▶ Before you connect a USB device
●
●
*.mp3
If the file name of a file or folder on a USB device
exceeds 10 characters, it is not displayed on the
Soundbar's display.
Bitrate
This product may not be compatible with certain
types of USB storage media.
*.wma
The Soundbar supports the FAT16 and FAT32 file
systems.
*.aac
48KHz
56kbps~128kbps
Wave_Format_
MSAudio2
AAC-LC
HE-AAC
22
16KHz ~
Wave_Format_
MSAudio1
AAC
Connect USB devices directly to the USB port of
the product. Otherwise, you may encounter a
USB compatibility problem.
80kbps~320kbps
MPEG 2 Layer3
MPEG 2.5
Layer3
- The NTFS file system is not supported.
●
Sampling Rate
MPEG 1 Layer3
Be aware of the following:
●
Codec
MPEG 1 Layer2
16KHz ~
96KHz
24KHz ~
96KHz
48kbps~320kbps
128kbps~192kbps
48kbps~64kbps
*.wav
-
16KHz ~
up to 3000kbps
*.ogg
OGG 1.1.0
48KHz
50kbps~500kbps
*.flac
FLAC 1.1.0,
FLAC 1.2.1
16KHz ~
96KHz
up to 3000kbps
FUNCTIONS
SOFTWARE UPDATE
ENG
Samsung may offer updates for the Soundbar's
system firmware in the future.
●
If an update is offered, you can update the firmware
by connecting a USB device with the firmware
update stored on it to the USB port on your
Soundbar.
Note that if there are multiple update files, you must
load them onto the USB device singly and use them
to update the firmware one file at a time.
Please visit samsung.com or contact the Samsung
call center to receive more information about
downloading updates files.
●
●
●
●
The product has a DUAL BOOT function.
If the firmware fails to update, you can
update the firmware again.
●
●
●
23
Insert a USB device containing the
firmware update into the USB port on the
main unit.
Updating firmware may not work properly
if audio files supported by the Soundbar
are stored in the USB storage device.
Do not disconnect the power or remove
the USB device while updates are being
applied. The main unit will turn off
automatically after completing the
firmware update.
After the update, all settings are reset to
their factory default settings. We
recommend you write down your settings
so that you can easily reset them after the
update.
Note that updating firmware resets
subwoofer connection too. If connection
to the subwoofer is not established
automatically after resetting,
refer to page 14.
If the firmware fails to update, we
recommend formatting the USB device in
FAT16 and trying again.
Once the software update is complete,
turn off the product and then press and
hold the ( p ) button on the remote
control for more than 5 seconds. “INIT”
appears on the display and the unit is
powered off. The upgrade is complete.
Do not format the USB device in the NTFS
format. The Soundbar does not support
the NTFS file system.
Depending on the manufacturer, some
USB devices may not be supported.
TROUBLESHOOTING
TROUBLESHOOTING
Refer to the table below when this product does not function properly.
The unit will not turn on.
●
Is the power cord plugged into the outlet?
¼ Connect the power plug to the outlet.
A function does not work when the button is pressed.
●
Is there static electricity in the air?
¼ Disconnect the power plug and connect it again.
Sound is not produced.
●
Is the Mute function on?
●
Is the volume set to minimum?
¼ Press the Mute button to cancel the Mute
function.
¼ Adjust the Volume.
The remote control does not work.
●
●
Are the batteries drained?
¼ Replace with new batteries.
Is the distance between the remote control and
main unit too far?
¼ Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
●
Does your TV support TV SoundConnect?
¼ TV SoundConnect is supported by some
Samsung TVs released from 2012 on. Check your
TV to see if it supports TV SoundConnect.
●
Is your TV firmware the latest version?
¼ Update your TV with the latest firmware.
●
Does an error occur when connecting?
¼ Contact the Samsung Call Center.
●
Reset the TV MODE and connect again.
¼ Press and hold the +# button for 5 seconds to
reset the TV SoundConnect connection.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
●
Your subwoofer may not be connected to the
main body of the product.
¼ Try to connect your subwoofer again.
(See Page 14)
The subwoofer drones and vibrates noticeably.
●
Try to adjust the vibration of your subwoofer.
¼ Press the WOOFER button on your remote
control to adjust the subwoofer volume
(between SW-12 and SW+6. See page 9.).
24
APPENDIX
APPENDIX
ENG
SPECIFICATIONS
Model name
HW-J550/HW-J551
5V/0.5A
USB
Weight
GENERAL
AMPLIFIER
Dimensions
(W x H x D)
Main Unit
1.7 Kg
Subwoofer
6.8 Kg
Main Unit
943.6 x 56 x 65.5 mm
Subwoofer
452 x 335 x 154 mm
Operating Temperature Range
+5°C~+35°C
Operating Humidity Range
10 % to 75 %
Rated Output Main Unit
Power
Subwoofer
160W, 3 OHM, THD = 10%, 100Hz
S/N Ratio (Analog Input)
65 dB
Separation (1kHz)
65 dB
80W/CH, 3 OHM, THD = 10%, 1kHz
* S/N ratio, distortion, separation, and usable sensitivity are based on measurements using AES (Audio
Engineering Society) guidelines.
* Nominal specification
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.
- Dispose unwanted electronics through an approved recycler.
※ Open Source License Notice
- For further information on Open Sources used in this product, please visit the website:
http://opensource.samsung.com
- To send inquiries and requests regarding open sources, contact Samsung via Email
(oss.request@samsung.com).
Hereby, Samsung Electronics, declares that this Wireless Audio - Soundbar is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com,
go to Support > Search Product Support and enter the model name.
This equipment may be operated in all EU countries.
25
UNITED KINGDOM
EEIRE
origi-
This Samsung product is warranted for the period
of twelve (12) months from the original date
of purchase, against defective materials and
workmanship. In the event that warranty service
is required, you should return the product to the
retailer from whom it was purchased. However,
Samsung Authorised Dealers and Authorised
Service Centres in other EC Countries will
comply with the warranty on the terms issued
to purchasers in the country concerned. In case
of difficulty, details of our Authorised Service
Centres are available from:
4.
This product is not considered to be defective
in materials nor workmanship by reason that
it requires adaptation in order to conform
to national or local technical or safety
standards in force in any Country other than
the one for which the product was originally
designed and manufactured. This warranty
will not cover, and no re-imbursement will be
made for such adaptation nor any damage
which may result.
5.
This warranty covers none of the following:
a) Periodic check ups, maintenance and repair
or replacement of parts due to normal
wear and tear.
b) Cost relating to transport, removal or
installation of the product.
c) Misuse, including the faiure to use this
product for its normal purposes or
incorrect installation.
d) Damage caused by Lightning, Water, Fire,
Acts of God, War, Public Disturbances,
i n c o r re c t m a i n s v o l t a g e , i m p ro p e r
ventilation or any other cause beyond the
control of Samsung.
6.
This warranty is valid for any person who
legally acquired possession of the product
during the warranty period.
7.
The consumers statutory rights in any
applicable national legislation whether
against the retailer arising from the purchase
contract or otherwise are not affected by this
warranty. Unless there is national legislation
to the contrary, the rights under this warranty
are the consumers sole rights and Samsung,
its subsidiaries and distributors shall not be
liable for indirect or consequential loss or any
damage to records, compact discs, videos or
audio taper or any other related equipment
or material.
Samsung Electronics U.K. Ltd
Samsung Customer Support Centre
Selectapost 38, Shef field, S97 3FJ
United Kingdom
■■
■
United Kingdom
Tel : 0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
Tel : 0818 717100
www.samsung.com/ie/support
■ WARRANTY CONDITIONS
1.
The warranty is only valid if, when warranty
service is required, the warranty card is fully
and properly completed and is presented
with the original invoice or sales slip or
confirmation, and the serial number on the
product has not been defaced.
2.
Samsung’s obligations are limited to the
repair or, at its discretion, replacement of the
product or the defective part.
3.
Warranty repairs must be carried out by
Authorised Samsung Dealers or Authorised
Service Centres. No re-imbursement will be
made for repairs carried out by non Samsung
Dealers and, any such repair work and
damage to the products caused by such repair
work will not be covered by this warranty.
beyond
beyondthe
thecontrol
control of Samsung.
SAMSUNG ELECTRONICS (U.K.) LTD.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Area
` Europe
AUSTRIA
Contact Centre 
0800 - SAMSUNG (0800 7267864)
BELGIUM
02-201-24-18
BOSNIA
BULGARIA
CROATIA
CZECH
DENMARK
FINLAND
FRANCE
051 331 999
07001 33 11 , sharing cost
062 726 786
800 - SAMSUNG (800-726786)
70 70 19 70
030-6227 515
01 48 63 00 00
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt.
Festnetz, aus dem Mobilfunk
max. 0,60 €/Anruf)
8009 4000 only from landline, toll
free
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
800-SAMSUNG (800.7267864)
GERMANY
CYPRUS
GREECE
HUNGARY
ITALIA
Web Site
www.samsung.com/at/support
www.samsung.com/be/support
(Dutch)
www.samsung.com/be_fr/
support (French)
www.samsung.com/support
www.samsung.com/bg/support
www.samsung.com/hr/support
www.samsung.com/cz/support
www.samsung.com/dk/support
www.samsung.com/fi/support
www.samsung.com/fr/support
www.samsung.com/de/support
www.samsung.com/gr/support
http://www.samsung.com/hu/
support
www.samsung.com/it/support
[Correct disposal of batteries in this product]
Area
Contact Centre 
LUXEMBURG 261 03 710
MONTENEGRO 020 405 888
080 697 267
SLOVENIA
090 726 786
0900-SAMSUNG (0900-7267864)
NETHERLANDS
(€ 0,10/Min)
NORWAY
815 56480
0 801-172-678* lub +48 22
607-93-33 **
* (całkowity koszt połączenia jak za
POLAND
1 impuls według taryfy operatora
** (koszt połączenia według taryfy
operatora)
PORTUGAL
808 20 7267
08008 SAMSUNG (08008 726
ROMANIA
7864) TOLL FREE No.
SERBIA
011 321 6899
SLOVAKIA
0800 - SAMSUNG(0800-726 786)
SPAIN
0034902172678
SWEDEN
0771 726 7864 (SAMSUNG)
Web Site
www.samsung.com/support
www.samsung.com/support
www.samsung.com/si/support
www.samsung.com/nl/support
www.samsung.com/no/support
www.samsung.com/pl/support
www.samsung.com/pt/support
www.samsung.com/ro/support
www.samsung.com/rs/support
www.samsung.com/sk/support
www.samsung.com/es/support
www.samsung.com/se/support
www.samsung.com/ch/support
(German)
SWITZERLAND 0848 726 78 64 (0848-SAMSUNG)
www.samsung.com/ch_fr/
support (French)
U.K
0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
0818 717100
www.samsung.com/ie/support
LITHUANIA
8-800-77777
www.samsung.com/lt/support
LATVIA
8000-7267
www.samsung.com/lv/support
ESTONIA
800-7267
www.samsung.com/ee/support
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the
batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked,
the chemical symbols Hg, Cd or Pb indicate that the battery contains
mercury, cadmium or lead above the reference levels in EC Directive
2006/66.
If batteries are not properly disposed of, these substances can cause
harm to human health or the environment.
This marking on the product, accessories or literature indicates that
the product and its electronic accessories (e.g. charger, headset,
USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal,
please separate these items from other types of waste and recycle
them responsibly to promote the sustainable reuse of material
resources.
To protect natural resources and to promote material reuse, please
separate batteries from other types of waste and recycle them
through your local, free battery return system.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
AH68-02821B-00
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