enterprise fax on cloud with corporate it security

www.genialcloud.com
Genialcloud
Weblive Facsys
Enterprise Fax on Cloud
ENTERPRISE FAX ON CLOUD
WITH CORPORATE IT SECURITY
REQUIREMENTS
Genialcloud
Weblive Facsys
FAXING IS NECESSARY. FAX
MACHINES ARE NOT.
In key functional areas such as sales,
procurement, human resources and
legal, fax is the standard means for
ensuring secure transmission and
receipt of critical information.
As organizations move to increase
efficiency and maintain control of
content for compliancy initiatives,
transition from traditional fax machines
to fax server solutions is integral to
achieving these goals.
KEY BUSINESS BENEFITS

Reduces
communication costs
by eliminating manual
fax machines (and their
maintenance), reducing
paper and storage
requirements, and
consolidating telecom
lines
Retains all inbound
and outbound fax
messages as well as
receipt confirmations
in order to satisfy the
demands of HIPAA
and other legislation
governing information
management
Full-text search
of inbound and
outbound faxes
ensures that relevant
communications are
readily accessible, and
supports discovery
requirements
A full audit
trail for all fax
communications,
as required
for regulatory
compliance and
accountability


Fax over IP (FoIP)
support enables
organizations to
leverage existing IP
data networks and
significantly reduce
the cost of fax
communications
Eliminates
downtime. Server
clustering, loadbalancing and active
failover ensure
high availability for
mission-critical fax
applications

Familiar interface.
Send Microsoft Office
documents as fax
messages directly from
Outlook, and increase
employee productivity
Advanced, rulesbased routing
minimizes the manual
handling required
to securely deliver
inbound faxes to the
correct person
3
Genialcloud
Weblive Facsys
WEBLIVE FACSYS
Fax what you want, when you want, how you want
Robust fax routing and delivery engines, Weblive Facsys
solutions automate the flow of fax messages to ensure secure,
efficient delivery of fax information to email inboxes and
network repositories.
Weblive Facsys solutions eliminate the need for manual fax
machines, and the handling and storage of hardcopy faxes.
Weblive Facsys enables users to transmit and receive faxes
directly through desktop and enterprise applications, a desktop
client, a browser interface, and email client software.
Purpose-built application connectors, plug-ins and a software
development kit ‘fax-enable’ a broad range of applications,
platforms and business process workflows, including:





Multi-Function Peripherals (MFPs)
Smartphones and other mobile devices
Microsoft Office and SharePoint
Enterprise Resource Planning applications (e.g. SAP)
Enterprise Content Management systems
Available in a range of options from stand-alone appliances to multi-server farms, Weblive Facsys scales from 10 to 1,000s of
users, with a seamless upgrade path that accommodates future growth for your fax messaging requirements.
HIPAA COMPLIANT
Weblive Facsys is HIPAA Compliant and is guaranteed to meet your corporate IT security requirements. Not only are faxes secured
and encrypted SIP faxes, they are only sent in real-time over T.38 lines. Faxes are transmitted directly to the end destination without
the need to be routed to any third-party servers ensuring the highest level of security for your confidential documents. This also
ensures there are no processing delays in sending your faxes. Users are now able to fax with same quality, reliability, and security
as they always have, but at a bare minimum expense.
Weblive Facsys Optional Requirements:
Internet connection
Virtual server
Physical server
Telephony infrastructure
Phone lines
PBX
Fax gateway
Fax boards
Weblive Facsys Transmission Chain
✗
✗
✓
✓
✓
✓
✓
✓
4
Genialcloud
Weblive Facsys
FACSYS STANDARD
A complete and easy fax solution
A complete and cost effective fax server option for small
professional organizations that is simple to deploy and use.
•
•
•
•
•
•
Supports up to one channel and 10 users
Send faxes via Print-to-Fax or Print-to-E-mail
Receive faxes via Desktop Client/Web Browser/E-mail as PDF
or TIF
Route inbound faxes based on Line Routing, DID, DNIS, CSI
Archive inbound/outbound fax messages to an FTP or network
share with relevant metadata in .txt or .xml format
Includes connectors for Microsoft Office, Microsoft Exchange
Server, MFPs (Sharp & HP), Freedoc/Weblive/Analysis
FACSYS PROFESSIONAL
The building block of a network
fax solution
Offers more robust routing functionalities, and increased
scalability for a more demanding work environment.
•
•
•
•
•
•
•
FACSYS ENTERPRISE
High-performance fax server for
mission-critical communication
Offers a high-performance, scalable, fax routing server with
comprehensive connectivity to third-party products, robust
load-balancing and active failover to ensure high availability.
•
•
•
•
•
•
•
Supports up to 96 channels and unlimited users
Complete audit trail functionality for fax messages
Route inbound faxes based on OCR text, barcode, ANI, Caller
ID, Round Robin
Support for network load balancing and clustering
Able to be configured in a farm or clustered environment for
failover and redundancy
Facsys Monitoring Service provides notification of fax server
availability
OCR’d text of fax messages archived to an FTP or network
share
Supports up to 4 channels and unlimited users (with the ability
to add more channel/user licenses)
Integrates and synchronizes with Active Directory
Integration with Microsoft SharePoint
Support for embedded codes with Facsys Queue Monitor
Outbound faxes delivered based on Least Cost with Server-toServer Routing
Support for Lotus Notes mail server, generic SMTP/POP3 client
connectivity
Enhanced notification templates (part of the Microsoft Office
and SharePoint add-on)
FACSYS FoIP
Best-in-class enterprise FoIP
Compatible with SIP Trunking and IP-based gateway
connections to analog/digital phone lines, Facsys FoIP
enables users to send or receive faxes without the need
for any hardware or telephony infrastructure. Real-time
T.38 technology guarantees that your fax image stream is
never stored. Faxes go directly to their destination, ensuring
document privacy and eliminating the possibility of an
unintended recipient viewing or even altering your document.
For added security, we use babyTEL’s CryptAgent with TripleDES encryption to provide the most secure T.38 line.
•
•
•
•
•
•
Eliminates hardware and maintenance costs
Virtualized environment provides superior business-continuity,
scalability, and disaster-recovery capabilities
Real-time T.38 service with no storage/intermediary
HIPAA & SOX compliant enterprise faxing
Eliminate or reduce hardware requirements
Secure triple encryption
FACSYS MODULE FOR WEBLIVE
An integral part of a complete
Unified Communications solution
Facsys is also available as a module for our popular Weblive
Unified Communications (UC) solution. Available as a Service
via the Cloud or as an on-premise solution, Weblive UC
provides advanced communication and collaboration tools
that radically enhance information sharing across your
enterprise.
5
Genialcloud
Weblive Facsys
FEATURES & BENEFITS
Integrated fax messaging increases productivity
• Offers the most user interface options – Desktop Client,
Web Access, Presence Interface, Outlook integration, MFP
connectors, SAP integration and more
• Broad interface support means users send and receive faxes
from/to the familiar interfaces they know from desktop and
enterprise software applications, copiers and scanners
Supports SIP-based, Fax over IP
• Eliminates the need for fax boards
• Supports VoIP environments from Alcatel, Avaya, Cisco, Nortel,
Siemens, 3Com, standalone gateways from Quintum, Dialogic,
and many more
• Utilizes existing IP data networks, including the Internet, to
provide secure fax transmission without dedicated lines
Weblive Facsys Desktop Client
• Fax-enables desktop applications – users can fax anything
they can print or email
• Silent push deployment of client software via SMS saves
administrative time and effort
Comprehensive Fax Routing
• Supports multiple options for automated routing of inbound
fax messages – Direct Inward Dialing (DID), Dual Tone MultiFrequency (DTMF), Dialed Number Identification Service
(DNIS), Call Sender Identification (CSI), Automated Number
Identification (ANI) and Caller ID – to ensure fax messages are
delivered to the right individual or group quickly and efficiently
• Routes inbound faxes to recipients based on Optical Character
Recognition (OCR) of the fax content
• Alternatively, scans for a barcode in an incoming fax message
and uses that information to determine the correct recipient
• Delivers outbound faxes using the least-cost routing algorithm
Weblive Facsys Web Access
• Thin browser client enables users to send and receive fax
messages easily from any location on the network
• Includes all the major features in the Desktop Client
• Provides an easy transition for users familiar with Outlook Web
Access
Seamless integration with Microsoft Office applications
• Enables users to send Microsoft Office documents as fax
messages directly from Outlook, and receive inbound faxes as
emails in their Outlook inbox
• Familiar interface reduces training requirements and shortens
the learning curve
Enhanced User Notifications
• Improves communication amongst team members and
supervisors to streamline the fax messaging workflow
Fax-enables email systems without connectors
• Fax-enables Microsoft Exchange using the Exchange
2003/2007/2010/2013 SMTP gateway
• Accelerates fax enablement of Exchange systems – customers
are no longer required to install an additional connector
• Enables essentially any SMTP mail platform (e.g. SAP®, Lotus®
Notes) with eCOPY™ ShareScan OP™
Integrated Microsoft SQL technology
• Retains fax transmissions for as long as required to meet
compliance obligations
• Document storage is limited only by hard drive capacity
Integration with Microsoft SharePoint Enterprise Content
Management
• Enables users to publish inbound faxes and delivery
notifications directly into SharePoint
• Retains all metadata, user defined document properties (i.e.
keywords) and OCR’d text
• Facilitates storage, search and retrieval of faxes within the
SharePoint repository
• Increases collaboration efforts while enforcing document
access control
• Maintains document storage and retention policies in
accordance with compliance requirements
Integration with Multi-Function Peripherals (MFPs)
• Supported models from Brother, Canon, HP, Ricoh, Sharp,
Xerox and others
Administration with Microsoft Active Directory Services
• Leverages existing infrastructure to streamline user
management, permissions and group membership
• Provides the option of single sign-on for Weblive Facsys users
Centralized administration of all Weblive Facsys installations
• Provides granular control of user profiles, groups, boards,
channels, inclusion lists and blocked lists
• Simplifies administration of load-balancing, failover, least-cost
routing and other networking features
• Delivers customizable delivery reports and notifications to
multiple email recipients
• Reduces administration time, effort and costs
Weblive Facsys Monitoring Service
• Administrator’s application sends test fax messages to monitor
the health of Weblive Facsys services
• Can be used in conjunction with enterprise network
management applications (e.g. Tivoli) to trigger notifications of
events or conditions
Weblive Facsys Software Development Kit
• Free, open source development kit provides the tools
to customize and integrate Weblive Facsys with existing
applications
• Supports programming in C#, VB.NET, ASP/VBScript, ASP/
JScript, C/C++ and VB
• Supports any program language and platform via Web Service
Incorporates Crystal reporting tools
• Extracts Weblive Facsys information and presents it in
meaningful graphical formats
• Assists in tracking specific fax messages
• Pre-defined report templates provide analysis of fax usage by
user, group, server, load and other parameters
Flexible models
• Available as on-premise server software or as a hosted online
solution - licensed on a per-channel basis
6
Genialcloud
Weblive Facsys
MINIMUM SERVER REQUIREMENTS
For optimum performance, it is recommended that Weblive
Facsys be operated on a dedicated physical or virtual server.
Facsys should not be installed on the same server as a
Microsoft Exchange Server as rendering attachments requires
additional server CPU resources and memory, which will
impact server performance.
•
•
•
•
•
CPU: Pentium 4 (1.5GHz or better)
RAM: 512MB to 2GB (when combined with SQL Server 2005)
Disk Space: 20GB (additional space required for storing fax
messages)
Operating System: Microsoft Windows Server
Database: Microsoft SQL
NOTE: Facsys can be deployed on a Microsoft Windows 2008
Server, but is subject to the availability of Microsoft Windows
2008 Server drivers for fax devices/FoIP software deployed along
with Facsys. Currently Dialogic Brooktrout TR1034 and SR140 and
Facsys FoIP have such drivers available.
CONNECTIVITY
•
•
Analog or digital Public Switched Telephone Network (PSTN) connection for receiving and sending faxes
Internet connection for Fax over IP (FoIP) deployments utilizing carrier provided SIP trunking (an Internet connection is not required for use
with FoIP deployments that use a gateway to connect to the PSTN)
SUPPORTED HARDWARE/SOFTWARE
•
•
•
•
Gateways: Cisco, AudioCodes, Quintum, Avaya, Alcatel-Lucent, Siemens, Aastra, 3Com, Mitel, MultiTech Systems, Dialogic, VMware
Fax over IP (FoIP): Dialogic, Xcapi
Analog Boards: Analog, DID, BRI
Digital Boards: T1, EI, PRI
7
Genialcloud is a powerful Business Productivity Suite that helps you drive real results within your
organization. An industry first solution, and fully available on the Cloud, Genialcloud offers business tools
that are key drivers for efficiency and productivity including Enterprise Document Management, Unified
Communications, Self-Service Business Intelligence and a Business Management Suite.
Genialcloud
Weblive Facsys
Facsys offers fax routing solutions that are HIPAA compliant and guaranteed to meet your corporate
IT security requirements. Robust fax routing and delivery engines, Facsys solutions automate the flow
of fax messages directly to email inboxes and network repositories without routing to any third-party
servers - ensuring the highest level of security for your confidential documents.
1.866.436.3278
www.genialcloud.com
Toronto - Head Office
8 King Street East, Suite 1905
Toronto, ON M5C 1B5
CANADA
Boston
1 International Pl., Suite 1400
Boston, MA 02110
USA
Rome
Via Goito, 58/A
00185 Roma (RM)
ITALY
Mexico City
Av. Coyoacán No. 1622
Col. del Valle, Del. Benito Juárez
C.P.: 03100, Ciudad de México
Campus Corporativo Coyoacán,
Edificio 4, Segundo Piso, Oficina 19
MEXICO
© 2016 Solgeniakhela, Inc. All rights reserved. Solgeniakhela is a global Cloud technology provider
specializing in SaaS, PaaS and IaaS solutions. Our
solutions are used by more than 3,500 organizations,
including multiple Fortune 100 companies, for
Business Productivity, Cloud Management, Cloud
Monetization, and Flexible Infrastructure needs.
With a history of over 25 years, a direct presence in
Canada, Italy, United States & Mexico, and a global
reseller network, Solgeniakhela is positioned as a
leading provider of high demand Cloud Computing
needs of Enterprise & Public organizations.
Download PDF
Similar pages