Cat 5 High-Density KVM Over the NET™ KH1508Ai

Cat 5 High-Density KVM Over the NET™
KH1508Ai / KH1516Ai
Online Help
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KH1508Ai / KH1516Ai Online Help
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ease-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2.
Hardware Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
KVM Adapter Cable Installation Diagrams . . . . . . . . . . . . . . . . . . . . . 16
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Daisy Chain Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Chapter 3.
Basic Operation
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD / GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Keyboard Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hot Plugging Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4.
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
F2: LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
F6: BRC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
F8: LOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Auto Scan Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Skip Mode Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting the Hotkey Beeper ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting the Hotkey key combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the OSD Hotkey combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Restore the Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Chapter 5.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Laptop USB Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 51
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 6.
The User Interface
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Laptop USB Console Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 7.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
View Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 8.
User Management
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Assigning Device Permissions From the User’s Notebook . . . . . . . . 105
Chapter 9.
Device Management
KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 10.
Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Chapter 11.
Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Device Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Adapter Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
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Clear Port Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Reset to Default: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 12.
Download
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 13.
Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Chapter 14.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
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KH1508Ai / KH1516Ai User Manual
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . 167
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
KH1508Ai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
KH1516Ai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
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KH1508Ai / KH1516Ai Online Help
About This Manual
This User Manual is provided to help you get the most from your KH1508Ai /
KH1516Ai system. An overview of the information found in the manual is
provided below.
Chapter 1, Introduction, introduces you to the KH1508Ai / KH1516Ai
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps – from a basic single stage hookup to a complete 16 switch
daisy chained operation are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the KH1508Ai / KH1516Ai.
Chapter 4, OSD Operation, describes the concepts and procedures used to
operate the KH1508Ai / KH1516Ai via its text-based on-screen display (OSD)
from a locally connected KVM console.
Chapter 5, Logging In, describes how to log into the KH1508Ai /
KH1516Ai via its Graphical User Interface (GUI) with each of the available
access methods: from a local Laptop console; an internet browser; a standalone
Windows application (AP) program; and a standalone Java application (AP)
program.
Chapter 6, The User Interface, describes the layout and explains the
components of the KH1508Ai / KH1516Ai’s user interface.
Chapter 7, Port Access, describes the Port Access page and how to use it
to configure the options it provides regarding port manipulation.
Chapter 8, User Management, shows administrators how to create,
modify, and delete users, and assign attributes to them.
Chapter 9, Device Management, shows administrators how to configure
and control overall KH1508Ai / KH1516Ai operations.
Chapter 10, Log, shows how to use the log file utility to view all the events
that take place on the KH1508Ai / KH1516Ai.
Chapter 11, Maintenance, explains how to upgrade the KH1508Ai /
KH1516Ai’s firmware, as well as the firmware of the KVM Adapter Cables
used to connect its ports to the installed devices.
Chapter 12, Download, describes how to download standalone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.
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KH1508Ai / KH1516Ai User Manual
Chapter 13, Port Operation, provides detailed information on accessing
and operating the devices connected to the KH1508Ai / KH1516Ai’s ports.
Chapter 14, The Log Server, explains how to install and configure the
Log Server.
An Appendix, provides specifications and other technical information
regarding the KH1508Ai / KH1516Ai.
Conventions
This manual uses the following conventions:
Monospaced
Indicates text that you should key in.
[]
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.
Numbered lists represent procedures with sequential steps.
♦
Bullet lists provide information, but do not involve sequential
steps.
→
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run means
to open the Start menu, and then select Run.
Indicates critical information.
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
International
http://www.aten.com
North America
http://www.aten-usa.com
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KH1508Ai / KH1516Ai Online Help
This Page Intentionally Left Blank
x
Chapter 1
Introduction
Overview
The KH1508Ai / KH1516Ai KVM Over the NET™ switches are control units
that allow access to multiple computers from a single KVM (keyboard,
monitor, and mouse) console.
A single KH1508Ai / KH1516Ai can control up to 8 / 16 computers. As many
as 15 additional KVM switches can be daisy chained from the original unit, so
that up to 256 computers can all be controlled from the original KVM console.
Note: See Supported Devices, page 178, for a list of KVM switches that can
be installed on a KH1508Ai / KH1516Ai daisy chain.
Since the KH1508Ai / KH1516Ai uses TCP/IP for its communications
protocol, it can be accessed from any computer on the Net – whether that
computer is located down the hall, down the street, or half-way around the
world.
Over the
NETTM
Local
In addition to TCP/IP connectivity, the KH1508Ai / KH1516Ai provides local
ports for a locally attached USB or PS/2 console and a Laptop console –
allowing access and control from the data center as well as over the Net. The
switches utilize a single shared bus implementation – although they support
local and remote login at the same time, they do not support independent
operation. If a local user logs in while a remote user has already opened a
session, the local user sees the same screen that the remote user is working on.
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KH1508Ai / KH1516Ai Online Help
For local access, the KH1508Ai / KH1516Ai supports resolutions of
1600x1200@60Hz for an extended distance of up to 40 m, as well as
1280x1024@75Hz for an extended distance of 50 m. For remote access, the
switches support up to 1280x1024@75Hz.
The switches feature RJ-45 connectors and Cat 5e/6 cable to link to the
computers. Utilizing PS/2, USB, and serial KVM Adapter Cables for the final
linkup, the KH1508Ai / KH1516Ai permits any combination of PCs, Macs, Sun
computers, and serial devices to coexist on the installation. Use of the adapter
cables dramatically reduces cable clutter, and makes reconfiguring the
installation easy and convenient.
A custom ASIC (patent pending) provides an auto-sensing function that
recognizes the position of each station on the chain, eliminating the need to
manually set the position with DIP switches. A seven segment front panel LED
displays each Station's position for easy identification.
The KH1508Ai / KH1516Ai has been designed to work seamlessly with the
ALTUSEN CC2000 Control Center Over the NET™ for ease of access and
administration. It also allows the IP address configuration to be easily
configured from the local console OSD.
Your KH1508Ai / KH1516Ai investment is protected by a firmware upgrade
utility. You can stay current with the latest improvements in functionality by
downloading firmware update files from our website, and using the utility to
quickly and conveniently install them.
Setting up the KH1508Ai / KH1516Ai is fast and easy; plugging cables into
their appropriate ports is all that is entailed. Because the KH1508Ai /
KH1516Ai intercepts keyboard and mouse input directly, there is no software
to configure; no need to get involved in complex installation routines; no need
to be concerned with incompatibility problems.
Access to any computer on the installation is easily accomplished--either by
pressing front panel port selection switches; entering hotkey combinations
from the keyboard; or by means of a powerful menu driven OSD (On Screen
Display) system. A convenient Auto Scan function also permits automatic
scanning and one-by-one monitoring of the activities of selected computers.
There is no better way to save time and money than with a KH1508Ai /
KH1516Ai installation. By allowing a single console to manage up to 256
computers, a KH1508Ai / KH1516Ai installation: (1) eliminates the expense of
having to purchase a separate keyboard, monitor, and mouse for each; (2) saves
all the space those extra components would take up; (3) saves on energy costs;
and (4) eliminates the inconvenience and wasted effort involved in constantly
moving from one computer to another.
2
Chapter 1. Introduction
Features
Hardware
Š Dedicated USB port directly connects to a laptop for easy console
operation
Š High port density – RJ-45 connectors for up to 16 ports in a 1U housing
Š One bus for remote KVM over IP access
Š Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232)
connectivity
Š Local console provides PS/2 and USB keyboard and mouse support
Š Supports multiplatform server environments: Windows, Mac, Sun, Linux
and serial devices
Š High video resolution – up to 1600 x 1200 @ 60Hz at up to 40 meters and
1280 x 1024 @ 75Hz at up to 50 meters, with the new ATEN KVM Cable
Adapter KA7000 series.
Š Daisy chain up to 15 additional units – control up to 128 (KH1508Ai) or
256 (KH1516Ai) computers from a single console.
Management
Š Up to 64 user accounts – up to 32 users simultaneously share the control
Š End session feature – administrators can terminate running sessions
Š Event logging and Windows-based Log Server support
Š Local Log Event
Š Firmware upgradeable
Š Adapter ID – stores port information allowing administrators to relocate
the servers to different ports, without having to reconfigure the adapters
and switch
Š Port Share Mode allows multiple users to gain access to a server
simultaneously
Š Integration with ALTUSEN CC2000 Management software
Ease-to-Use Interface
Š Local Console, Browser, and AP GUIs offer a unified multilanguage
interface to minimize user training time and increase productivity
Š Multiplatform client support (Windows, Mac OS X, Linux, Sun)
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KH1508Ai / KH1516Ai Online Help
Š Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)
Š Browser-based UI in pure Web technology allows administrators to
perform administrative tasks without the need for Java to be pre-installed
Š User can launch multiple Virtual Remote Desktops to control multiple
connected servers from the same login session
Š Full-screen or sizable and scalable Virtual Remote Desktop
Š Panel Array Mode
Š Device ID and attributes are stored in the adapter cables allowing you to
hot-swap port connections without having to reconfigure attributes.
Š Local keyboard broadcast – keyboard input can be duplicated on all the
attached servers.
Advanced Security
Š Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active
Directory
Š Advanced security features include password protection and advanced
encryption technologies – 1024 bit RSA; 56 bit DES; 256 bit AES; and
128 bit SSL
Š Flexible encryption design allows users to choose any combination of 56bit DES, 168-bit 3DES 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video, and virtual media data encryption
Š Support for IP/MAC Filter
Š Configurable user and group permissions for server access and control
Virtual Remote Desktop
Š Video quality and video tolerance can be adjusted to optimize data transfer
speed; monochrome color depth setting, threshold and noise settings for
compression of the data bandwidth in low bandwidth situations
Š Full screen or scalable video display
Š Message Board for communication among remote users
Š Mouse DynaSync™ – automatically synchronizes the local and remote
mouse movements
Š On-screen keyboard with multilanguage support
Š BIOS-level access
4
Chapter 1. Introduction
Requirements
General
Š We recommend computers with at least a P 4 2 GHz processor, with 1G of
memory, with their screen resolution set to 1024 x 768.
Š Browsers must support 128 bit SSL encryption.
Š For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
Console
Š A VGA, SVGA, or Multisync monitor capable of the highest resolution
that you will be using on any computer in the installation.
Š A USB or PS/2 mouse
Š A USB or PS/2 keyboard
Computers
The following equipment must be installed on the computers that connect to the
KH1508Ai or KH1516Ai's KVM ports:
Š A VGA, SVGA or Multisync port
Š A Type A USB port and USB host controller (for USB KVM Adapter
Cable Connection, see below)
Š 6-pin mini-DIN keyboard and mouse ports (for PS/2 KVM Adapter Cable
Connection, see below)
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KH1508Ai / KH1516Ai Online Help
KVM Adapter Cables
Š Cat 5e/6 cable is required to connect the KH1508Ai / KH1516Ai to one of the
KVM adapter cables.
Š The following KVM adapter cables are required for use with the KH1508Ai /
KH1516Ai:
Function
Module
Connect to devices with PS/2 ports
KA7920 / KA7520 / KA7120
KA9520 / KA9120
Connect to devices with USB ports
KA7970 / KA7570 / KA7170
KA9570 / KA9170
Connect to Sun Legacy systems (with 13W3 port)
KA9130 / KA7130
Connect to Sun USB systems
KA9170 / KA7170
Connect to serial based devices
KA9140
Note: 1. KVM adapter cables are referred to as I/O Modules in some dialog boxes.
2. The following cable models support the Adapter Cable ID function:
KA7920 / KA7970 / KA7520 / KA7570 / KA7120 / KA7130 / KA7170.
Operating Systems
Supported operating systems are shown in the table, below:
OS
Windows
Linux2
UNIX
Novell
Version
1
NT , 2000, XP, 2003 Server, 2008 Server, Vista
RedHat
9.0, Fedora and higher, RHEL AS 4, RHEL 5
SuSE
10 and higher, OpenSUSE 10.2; SLES 10 SP1
Debian
3.1, 4.0
Ubuntu
7.04, 7.10
IBM
AIX4.3, 5L (V5.2,V5.3), V6 (V6.1)
FreeBSD
5.5, 6.1, 6.2
Netware
5.0 and higher
Sun
Solaris 8, 9, 10
Mac
9.0, 9.1, 10.1, 10.2, 10.3, 10.4 , 10.5
DOS
6.2 and higher1
1 Does not support USB.
2
6
Kernels below 2.6 do not support USB 2.0
Chapter 1. Introduction
Components
Front View
KH1508Ai
1&2
3
4
5
6
7
8
3
4
5
6
7
8
KH1516Ai
1&2
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KH1508Ai / KH1516Ai Online Help
No.
Component
1
Port Selection
Pushbuttons
Description
Š Press a pushbutton to give the KVM focus to the computer
attached to its corresponding port.
Š Simultaneously pressing pushbuttons 1 and 2 for 3 seconds
performs a Keyboard and Mouse Reset.
Š Simultaneously pressing pushbuttons 15 and 16 starts Auto
Scan Mode.
2
Port LEDs
The Port LEDs are built into the Port Selection Pushbuttons. The
left ones are the On Line LEDs; the right ones are the Selected
Port LEDs:
Š An ONLINE LED lights GREEN to indicate that the computer
Š
3
Reset Switch
attached to its corresponding port is up and running. A flashing
LED indicates that the Port is being used for cascading to
another switch.
A SELECTED LED lights ORANGE to indicate that the computer
attached to its corresponding port is the one that has the KVM
focus. The LED is steady under normal conditions, but flashes
when its port is accessed under Auto Scan Mode.
Pressing this switch in performs a system reset.
Note: The switch is recessed and must be pushed with a thin
object - such as the end of a paper clip, or a ballpoint pen.
4
Laptop USB
Console Port
This mini-USB port allows a laptop to be connected for local
access and control. See Laptop USB Console Login, page 48 for
further details.
5
Firmware
Upgrade
Recovery
Switch
During normal operation and while performing a firmware upgrade,
this switch should be in the NORMAL position. If a firmware
upgrade operation does not complete successfully, this switch is
used to perform a firmware upgrade recovery.
6
Firmware
Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade
data from the administrator's computer to the KH1508Ai / KH1516Ai
(see page 32), plugs into this RJ-11 connector.
7
Power LED
Lights to indicate that the KH1508Ai / KH1516Ai is powered up and
ready to operate.
8
Station ID LED
The KH1508Ai / KH1516Ai's Station ID is displayed here. If this is a
Single Station installation (see page 14), or the First Station on a
Daisy Chained installation (see page 17), the KH1508Ai /
KH1516Ai has a Station ID of 01.
On a Daisy Chained installation, the KH1508Ai / KH1516Ai autosenses its position and displays the Station ID that corresponds to its
place in the chain. (see Port ID Numbering, page 22, for details).
8
Chapter 1. Introduction
Rear View
KH1508Ai
1
2
3
4
6
5
7
8
KH1516Ai
1
2
6
3
4
5
7
8
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KH1508Ai / KH1516Ai Online Help
10
No.
Component
Description
1
Power Socket
2
Power Switch
This rocker switch powers the unit on and off.
3
LAN Port
The cable that connects the KH1508Ai / KH1516Ai to the
Internet plugs in here. The LEDs indicate data transmission
speed: ORANGE for 10 Mbps; GREEN for 100 Mbps.
4
PON Port
This connector is provided for a Power over the Net™ (PON)
unit to plug into. A PON device allows computers attached to
the KH1508Ai / KH1516Ai to be booted remotely over the net.
Contact your dealer for more details.
5
Daisy Chain
Port
When Daisy Chaining Units (see Daisy Chaining, page 17),
the daisy chain cable plugs in here.
6
Grounding
Terminal
The wire used to ground the unit connects here.
7
Local Console If this is a Single Station installation, or if this is the First
Port Section
Station of a daisy chained installation, the keyboard, monitor,
and mouse that make up the Local Console plug in here.
8
KVM Port
Section
The AC power cord plugs in here.
The Cat 5e/6 cables that link to the KVM Adapter Cables
(which link to the computers) plug in here.
Chapter 2
Hardware Setup
Overview
For convenience and flexibility that allows mixing the PS/2, USB, and serial
device interfaces, as well as multiple platforms, the KH1508Ai / KH1516Ai's
design utilizes KVM Adapter Cables (CPU Modules), that serve as
intermediaries between the switch and the connected devices (refer to the
installation diagram on page 15).
A separate KVM Adapter Cable is required for each computer or device
connection. See KVM Adapter Cables, page 6 for the model numbers.
Before You Begin
1. Important safety information regarding the placement of this
device is provided on page 159. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
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KH1508Ai / KH1516Ai User Online Help
Stacking and Rack Mounting
The KH1508Ai / KH1516Ai can be stacked on the desktop or rack mounted at
the front or rear of the rack. The following sections take you through the
procedures for each method.
Stacking
The KH1508Ai / KH1516Ai can be placed on any appropriate level surface that
can safely support its weight plus the weight of its attached cables. To place the
KH1508Ai / KH1516Ai, or to stack units if you are daisy chaining them,
remove the backing material from the bottom of the rubber feet that came with
this package, and stick them onto the switch’s bottom panel at the corners, as
shown in the diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
12
Chapter 2. Hardware Setup
Rack Mounting
The KH1508Ai / KH1516Ai can be mounted in a 19" (1U) racks. The mounting
brackets can screw into either the front or the back of the unit so that it can
attach to the front or the back of the rack. To rack mount the unit:
1. Remove the screws at the front or the rear, as shown in the diagram below.
2. Screw the mounting brackets into the sides of the unit at the front or the
rear, as shown in the diagram below.
3. Slide the unit into the front or rear of the rack and secure it to the rack.
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KH1508Ai / KH1516Ai User Online Help
Single Station Installation
In a single stage installation, there are no additional KVM switches daisy
chained down from the KH1508Ai / KH1516Ai. To set up a single stage
installation, refer to the installation diagrams starting on page 15. The numbers
in the diagrams correspond with the numbers of the instruction steps, below:
1. Ground the KH1508Ai / KH1516Ai by connecting one end of a grounding
wire to the grounding terminal, and the other end of the wire to a suitable
grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to the unit
from surges or static electricity.
2. Plug the the console keyboard, monitor, and mouse into the unit’s console
ports. Ports are color coded and marked with icons for easy identification.
Note: You can use any combination of keyboard and mouse connections.
3. If you are using a laptop USB console to control the KH1508Ai /
KH1516Ai locally, use the laptop USB cable included in the package to
connect the laptop to the KH1508Ai / KH1516Ai’s Laptop port, located on
the unit’s front panel.
4. Use Cat 5e/6 cable to connect any available KVM port to a KVM adapter
cable that is appropriate for the computer you are installing (see KVM
Adapter Cables, page 6 for details).
Note: To support a resolution of 1280x1024@75Hz, the recommended maximum
distance between the unit and the KVM adapter cable is 50 meters; to
support a resolution of 1600x1200@60Hz, the recommended maximum
distance is 40 meters.
5. Connect the KVM adapter cable to the computer.
Plug the connectors on the KVM adapter cable into the appropriate ports
of the computer you are installing. (See KVM Adapter Cable Installation
Diagrams, page 16 for connection examples.)
6. Plug the LAN or WAN cable into the KH1508Ai / KH1516Ai’s LAN port.
7. Plug the female end of the power cord into the KH1508Ai / KH1516Ai's
power socket; plug the male end into an AC power source.
After the KH1508Ai / KH1516Ai is cabled up, you can turn on the power. After
it is powered up, you can turn on the servers.
14
Chapter 2. Hardware Setup
Single Stage Installation Diagram
5
6
7
4
1
2
ATEN
by
LE
20
DU 91
MO KA
U .
CP NO
/2 L
PS DE
MO
K
LIN
2
4
3
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KH1508Ai / KH1516Ai User Online Help
KVM Adapter Cable Installation Diagrams
by ATEN
LINK
KA7120
KA7520
KA7920
KA9120
KA9520
by ATEN
LINK
KA7170
KA7570
KA7970
KA9170
KA9570
SERIAL TERMINAL
KA9140
16
by ATEN
LINK
KA7130
KA9130
Chapter 2. Hardware Setup
Daisy Chaining
To control even more computers, up to 15 additional KVM switches can be
daisy chained from the original KH1508Ai or KH1516Ai. As many as 256
computers can be controlled from a single console in a complete installation.
Note: Please see the table, Supported Devices, page 178, for a list of ATEN
switches that can be installed on a KH1508Ai / KH1516Ai daisy chain.
Tables showing the relation between the number of computers and the number
of KH1508Ai / KH1516Ai units needed to control them are provided on
page 177.
To set up a daisy chained installation, do the following:
1. Use a daisy chain cable set to connect the Chain Out port of the parent
KH1508Ai / KH1516Ai unit to the Chain In port of the child unit (first
station out to second station in, second station out to third station in, etc.).
Note: 1. You cannot use the chain in port of the First Station, since it is the
highest level parent.
2. Daisy chain cable sets require a separate purchase. Contact your
dealer for details.
2. Cable up the computers and the switch according to the information
provided under Single Station Installation, page 14.
3. Repeat the above for any other switches you want to add to the chain.
4. Power up the installation according to the following procedure:
a) Plug in the power cord for the first station. Wait for the unit to ascertain
its station ID and display it on the Station ID LED. (The station ID for
the first stage unit is 01, the ID for the second stage unit is 02, the ID for
the third stage unit is 03, etc.)
b) Power on each station on the installation in turn (second station, then
third station, etc.). In each case, wait for the station ID to be ascertained
and displayed before powering on the next station.
c) After all the stations are up, power on the computers.
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KH1508Ai / KH1516Ai User Online Help
Daisy Chain Installation Diagram
18
Chapter 3
Basic Operation
Port Selection
KH1508Ai / KH1516Ai installations provide three methods to obtain instant
access to any computer in your installation: Manual, OSD, and Hotkey.
Manual
For manual port selection, simply press the Port Switch that corresponds to the
device you wish to access.
OSD / GUI
The KH1508Ai / KH1516Ai provides menu driven interfaces to the computer
switching procedure. There are two systems: A text-based OSD when you log
in from a local console; and a graphical user interface (GUI) when you log in
remotely over the internet or locally via a Laptop console. Local console OSD
operation is discussed in the next chapter; GUI operation is discussed from
Chapter 5 onwards for Internet browser, Laptop, and Windows and Java logins.
Keyboard Hotkeys
Hotkeys allow you to conveniently provide KVM focus to a particular
computer from the local console keyboard, instead of having to manually select
them by pressing Port Selection switches. See Hotkey Port Control, page 36,
for details.
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KH1508Ai / KH1516Ai Online Help
Hot Plugging
The KH1508Ai / KH1516Ai supports hot plugging – components can be
removed and added back into the installation by unplugging and replugging
their cables from their ports without the need to shut the unit down. In order for
hot plugging to work properly, however, the procedures described below must
be followed.
Hot Plugging Stations
You can switch station positions by simply unplugging from the old parent and
plugging into a new one. After you do, in order for the OSD menus to
correspond to the change, you must reset the OSD. See RESET STATION IDS,
page 32, for details.
Hot Plugging KVM Ports
After switching KVM ports, in order for the OSD menus to correspond to the
change, you must manually reconfigure the OSD information for the new Port
information. See F3: SET, page 28, and the Port Setting selections under the
F4 ADM function, page 31, for details.
Note: If the computer’s Operating System doesn’t support hot plugging, this
function may not work properly.
Hot Plugging Console Ports
Keyboard, monitor, and mouse can all be hot plugged. When hot plugging
the mouse:
Š You may unplug the mouse and plug it back in again (to reset the mouse,
for example), as long as you use the same mouse.
Š If you plug in a different mouse, all the stations and all the computers on
the installation must be shut down for 10 seconds, then restarted following
the Power Up Sequence described under Step 6 on page 17.
Note: If, after hot plugging (or at any other time), there is no response to
keyboard and/or mouse input, perform a Keyboard and Mouse Reset
by pressing in the Reset switch (see page 8).
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Chapter 3. Basic Operation
The Adapter ID Function
Adapter Cable information (the Adapter ID, port name, OS, keyboard
language, and access mode), is stored on the adapter. The switch’s Adapter ID
function takes this information and stores it along with the adapter cable’s
configuration information (access rights, etc.), in its database – so that when
you move a server together with its adapter cable from one port to another, you
don’t have to reconfigure its settings – the Adapter ID function restores them
at the new location. The only change is in the port number.
When moving the server and adapter cable to another switch, however, only the
information that is stored on the adapter is retained. For the other settings you
must either reconfigure them, or use the Backup/Restore function (see
page 136) to restore them.
Since port settings are stored with the adapter, if you move a server to a new
port without its original adapter; or if you connect a different server to the
adapter, you must manually reconfigure the port settings for the new server.
See Port Access, page 89 for port configuration details.
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KH1508Ai / KH1516Ai Online Help
Powering Off and Restarting
If it becomes necessary to power off the KH1508Ai / KH1516Ai, or if the
switch loses power and needs to be restarted, before starting it back up you
must follow these procedures:
1. Shut down all the computers that are attached to it.
Note: You must unplug the power cords of any computers that have the
Keyboard Power On function.
2. Wait 10 seconds then power it back on. If you have shut down more than
one station, power up the highest station first and work your way down to
the lowest one. Wait for each station to display its Station ID on the front
panel LED before powering on the next one.
3. After the station(s) is (are) up, power the computers back on.
Port ID Numbering
Each computer on the installation is assigned a unique Port ID. The Port ID is
a one or two segment number that is determined by the Stage Level and KVM
Port number of the KVM switch that the computer is connected to.
The first segment represents the KVM Port number of the First Stage unit; the
second segment represents the KVM Port number of the Second Stage unit.
A computer attached to a First Stage unit has a one segment Port ID (from 1–
16) that corresponds to the KVM Port number that it is connected to.
A computer attached to a Second Stage unit has a two segment Port ID:
Š The second segment (from 1–16), represents the KVM Port number on the
Second Stage unit that the computer is connected to. The first segment
(from 1–16) represents the KVM Port number on the First Stage unit that
the Second Stage unit links back to.
Š For example, a Port ID of 12–3 refers to a computer that is connected to
KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the
First Stage unit.
22
Chapter 4
OSD Operation
OSD Overview
The On Screen Display (OSD) is a menu driven method to handle computer
control and switching operations. All procedures start from the OSD Main
Screen. To display the Main Screen, tap the OSD hotkey twice.
The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key
or the Alt key if you like (see OSD HOTKEY, page 28).
Note: 1. If you use the Ctrl or Alt key method you must press the same Ctrl or
Alt key both times.
2. Once you start the OSD, the keyboard lock will be controlled by the
device. The number lock and caps lock will always be on when the
OSD is being accessed.
The OSD incorporates a two level (administrator / user) password system.
Before the OSD Main Screen comes up, a login dialog box appears that asks
for a username and password. You must provide a valid username and
password in order to continue.
The first time that the OSD is accessed, you must use the default username and
password. The default username is administrator; the default password is
password. For security purposes, we strongly recommend changing these to
something unique after you log in for the first time.
After logging in with the default username and password, the OSD Main
Screen opens in Administrator mode. In this mode, you have administrator
privileges, with access to all administrator and user functions, and can set up
operations (including password authorization for the future), as you would like.
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KH1508Ai / KH1516Ai Online Help
When you invoke the OSD, a screen similar to the one below appears:
Note: The diagram depicts the Administrator's Main Screen. The User Main
Screen does not show the F4 and F6 functions, since these are reserved
for the administrator and can't be accessed by ordinary users.
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Chapter 4. OSD Operation
OSD Navigation
Š To dismiss the menu, and deactivate the OSD, click the X at the upper
right corner of the OSD Window or press Esc.
Š To Logout click F8 or the ZZZ symbol at the top of the Main Screen, or
press [F8].
Š The OSD uses a tree view. To see the ports for a particular station, click
the plus sign [ + ] in front of the station number. The port number list
drops down. To dismiss the list, click the circle symbol [ o ] in front of the
station number.
Š To move up or down through the list one line at a time, click the up and
down triangle symbols (ST) or use the up and down arrow keys. If there
are more list entries than there is room for on the Main Screen, the screen
will scroll.
Š To move up or down through the list one screen at a time, click the up and
down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than there is room for on the Main Screen, the screen
will scroll.
Š To bring the KVM focus to a port, double-click it, or move the highlight
bar to it and then press [Enter].
Š After executing any action, you automatically go back to the menu one
level above.
OSD Main Screen Headings
Heading
Explanation
SN-PN
This column lists the port ID numbers (station number-port number) for
all the KVM ports on the installation. The simplest method to access a
particular computer is to click it, or move the highlight bar to it, and then
press [Enter].
QV
If a port has been selected for Quick View scanning (see SET QUICK
VIEW PORTS, page 30), an arrowhead displays in this column.
The computers that are powered on and are online have a sun symbol
in this column.
NAME
If a port has been given a name (see EDIT PORT NAMES, page 31), its
name appears in this column.
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KH1508Ai / KH1516Ai Online Help
OSD Functions
OSD functions are used to configure and control the OSD. For example, you
can rapidly switch to any port, scan selected ports only, limit the list you wish
to view, designate a port as a Quick View Port, create or edit a port name, or
make OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the Main Screen, or press a
function key on the keyboard.
2. In the submenus that appear make your choice either by double clicking it,
or moving the highlight bar to it, and then pressing [Enter].
3. Press [Esc] to return to the previous menu level.
F1: GOTO
Accessing the GOTO function allows you to switch directly to a port either by
keying in the port's name or its port ID.
Š To use the Name method, key in 1, key in the port's name, and then press
[Enter].
Š To use the Port ID method, key in 2, key in the port ID, and then press
[Enter].
Note: You can key in a partial name or port ID. The screen will show all the
computers that the user has View rights to, that match the name or port
ID pattern, regardless of the current List settings (see F2: LIST, page 27,
for details).
To return to the OSD Main Menu without making a choice, press [Esc].
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Chapter 4. OSD Operation
F2: LIST
Many of the switch’s OSD functions only operate on the computers currently
selected for listing on the Main Screen. Accessing this function lets you
broaden or narrow the scope of ports that get listed. The submenu choices and
their meanings are given in the table below:
Choice
Meaning
ALL
Lists all of the ports on the installation.
QUICK VIEW
Lists only the ports that have been selected as Quick View Ports
(see SET QUICK VIEW PORTS, page 30).
POWERED ON
Lists only the ports that have attached computers Powered On.
QUICK VIEW +
POWERED ON
Lists only the ports that have been selected as Quick View Ports
(see SET QUICK VIEW PORTS, page 30), and that have their
attached computers Powered On.
Move the highlight bar to the choice you want, then press [Enter]. An icon
appears before the choice to indicate that it is the currently selected one.
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KH1508Ai / KH1516Ai Online Help
F3: SET
Accessing this function allows the administrator and each user to set up an
individual working environment. A separate profile for each operator is stored
by the OSD and is activated according to the username provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make
a selection, either double click it; or move the highlight bar to it, then press
[Enter]. An icon appears before the selected choice to indicate which one
it is. The settings are explained in the following table:
Setting
OSD
HOTKEY
Function
Selects which hotkey activates the OSD function:
[Scroll Lock] [Scroll Lock]; [Ctrl] [Ctrl] or [Alt] [Alt].
Since the [Ctrl] or [Alt] key combinations may conflict with programs
running on the computers, the default is the [Scroll Lock] combination.
PORT ID
DISPLAY
POSITION
Allows you to position where the port ID appears on the monitor. The
default is the upper left corner, but you can choose to have it appear
anywhere on the screen.
Use the mouse or the arrow Keys plus Pg Up, Pg Dn, Home, End, and
5 (on the numeric keypad with Num Lock off), to position the port ID
display, then click or press [Enter] to lock the position and return to the
Set submenu.
Note: The setting affects the currently selected port. If you don’t want
to use the default position, you must change the setting for each port
individually.
PORT ID
DISPLAY
DURATION
Determines how long a port ID displays on the monitor after a port
change has taken place. There are two choices: 3 seconds and Off.
PORT ID
DISPLAY
MODE
Selects how the port ID is displayed: the port number alone (PORT
NUMBER); the port name alone (PORT NAME); or the port number
plus the port name (PORT NUMBER + PORT NAME). The default is
PORT NUMBER + PORT NAME.
SCAN
DURATION
Determines how long the focus dwells on each port as it cycles through
the selected ports in Auto Scan mode (see F7: SCAN, page 35). Key in
a value from 1–255 seconds, then press [Enter]. Default is 5 seconds;
a setting of 0 disables the Scan function.
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Chapter 4. OSD Operation
Setting
SCAN/SKIP
MODE
Function
Selects which computers will be accessed under Skip mode (see F5:
SKP, page 33), and Auto Scan mode (see F7: SCAN, page 35).
Choices are:
ALL
– All the ports which have been set Accessible;
QUICK VIEW – Only those ports which have been set Accessible and
have been selected as Quick View Ports (see SET QUICK VIEW
PORTS, page 30);
POWERED ON – Only those ports which have been set Accessible
and are Powered On;
QUICK VIEW + POWERED ON – Only those ports which have been
set Accessible and have been selected as Quick View Ports and are
Powered On. The default is ALL.
SCREEN
BLANKER
If there is no input from the console for the amount of time set with this
function, the screen is blanked. Key in a value from 1–30 minutes, then
press [Enter]. A setting of 0 disables this function. The default is Off.
HOTKEY
COMMAND
MODE
Enables / Disables the Hotkey function (see OSD Operation, page 23),
in case a conflict with programs running on the computers occurs. The
default is On.
HOTKEY
This setting selects the Hotkey invocation keys (see Invoking Hotkey
Mode, page 37). Choices are [NUM LOCK] + [-], or [CTRL] + [F12].
The default is [NUM LOCK] + [-].
OSD
LANGUAGE
Sets the language that the OSD displays in. Choices are: English,
German, Japanese, Simplified Chinese and Traditional Chinese.The
default is English.
SET
CONSOLE
KEYBOARD
Sets the keyboard language mapping of the console keyboard. The
default is Auto. If the switch does not automatically receive language
mapping from the keyboard, it will set to English (US).
SET
LOGOUT
TIMEOUT
If there is no input from the console for the amount of time set with this
function, the operator is automatically logged out. A login is necessary
before the console can be used again.
This enables other operators to gain access to the computers when the
original operator is no longer accessing them, but has forgotten to log
out. To set the timeout value, key in a number from 1–180 minutes,
then press [Enter]. If the number is 0 (zero), this function is disabled.
Default is Off.
ACTIVATE
BEEPER
Choices are Y (for Yes), or N (for No). When activated, the beeper
sounds whenever a port is changed, when activating the Auto Scan
function (see F7: SCAN, page 35), or an invalid entry is made on an
OSD menu. The default is On.
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KH1508Ai / KH1516Ai Online Help
Setting
Function
SET QUICK
This function lets the administrator select which ports to include as
VIEW PORTS Quick View ports.
Š To select/deselect a port as a Quick View Port, use the navigation
keys to move the highlight bar to it, then press the [Spacebar].
Š When a port has been selected as a Quick View Port, an arrowhead
displays in the QV column of the LIST on the Main Screen to
indicate so. When a port is deselected, the arrowhead disappears.
Š If one of the Quick View options is chosen for the LIST view (see F2:
LIST, page 27), only a port that has been selected here will display
on the List.
Š If one of the Quick View options is chosen for Auto Scanning (see
SCAN/SKIP MODE, page 29), only a port that has been selected
here will be Auto Scanned.
The default is for no ports to be selected.
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Chapter 4. OSD Operation
F4: ADM
F4 is an administrator only function. Accessing this function allows the
administrator to configure and control the overall operation of the OSD. To
change a setting double click it; or use the up and down arrow keys to move the
highlight bar to it, then press [Enter].
After you select an item, a submenu with further choices appears. Double click
the choice you want, or move the highlight bar to it, then press [Enter]. An icon
appears before the selected choice. The settings are explained in the table on
the next three pages:
Setting
SET IP
ADDRESS
Function
This function is used to select whether to assign the KH1508Ai /
KH1516Ai’s IP address automatically (DHCP), or to give it a fixed IP
address.
Š Enable DHCP to assign the IP address automatically.
Š Disable DHCP to assign a fixed IP address and specify the IP, Mask,
and Gateway in the appropriate fields.
Note: The default setting for DHCP is disabled.
EDIT PORT
NAMES
To identify which computer is attached to a particular port, every port
can be assigned a name. This function allows the administrator to
create, modify, or delete port names. To assign a port name:
1. Click the port you want, or use the navigation keys to move the
highlight bar to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The maximum number of characters allowed for the port name is 14. Legal
characters include:
Š All alpha characters: A–Z*
Š All numeric characters: 0–9
*You can enter the port names in either upper or lower case
however the OSD displays the port name only in UPPERCASE.
3. When you have finished editing, press [Enter] to have the change
take effect. To abort the change, press [Esc].
RESTORE
DEFAULT
VALUES
This function is used to undo all changes and return the setup to the
original factory default settings (see OSD Factory Default Settings,
page 178) – except for the Names settings that were assigned to the
ports, which are saved.
CLEAR THE
NAME LIST
This function clears the port name list.
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KH1508Ai / KH1516Ai Online Help
Setting
Function
RESET
If you change the position of one of the stations in the daisy chain, the
STATION IDS OSD settings will no longer correspond to the new situation. This
function directs the OSD to rescan the station positions of the entire
installation and updates the OSD so that the OSD station information
corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port
names, all administrator settings (such as Set Accessible Ports, Set
Quick View Ports, etc.), for all of the computers affected by the change,
have to be manually redone.
SET
OPERATING
SYSTEM
Specifies the operating platform of the computer attached to each port.
You must configure each port on the installation. For each port, press
the [Spacebar] to cycle through the choices (PC, Mac or Sun). Repeat
until all the ports have been set, then press [Esc]. The default is PC.
Note: If you are installing a Sun or Mac computer it may not boot when
you run it for the first time unless you first set the correct operating
system for the port it is connected to.
SET CAT 5
LENGTH
Lets you specify how long the Cat 5e/6 cable between the port and the
KVM adapter cable is. Press [Spacebar] to cycle through the cable
length settings:
S: Short – for up to 25 m
M: Medium – for between 20 and 35 m
L: Long – for above 35 m
An S, M, or L appears next to the port to indicate the choice.
SET
KEYBOARD
LANGUAGE
Sets the keyboard language layout for the computers attached to each
port. Press [Spacebar] to cycle through the choices: The default is
English (US).
FIRMWARE
UPGRADE
In order to upgrade the KH1508Ai / KH1516Ai and adapter cable
firmware (see Device Firmware Upgrade, page 132) you must first
enable Firmware Upgrade mode with this setting.
When you bring up this menu, the current firmware version levels
display. Select Y to enable Firmware Upgrade mode, or N to leave this
menu without enabling it.
ADAPTER
UPGRADE
32
This function allows the administrator to check the firmware version of
the KVM adapter cable. When you bring up this menu, the current
firmware version levels display. See FIRMWARE UPGRADE, above,
also.
Chapter 4. OSD Operation
F5: SKP
This function enables you to easily skip backward or forward, switching the
console focus from the currently active KVM Port to the previous or next
available one.
Š The selection of computers to be available for Skip mode switching is
made with the Scan/Skip mode setting under the F3 SET function
(see page 29).
Š When you are in Skip mode, press:
←
To skip to the previous port in the List.
→
To skip to the next port in the List.
↑
To skip to the last port of the previous station in the List.
↓
To skip to the first port of the next station in the List.
Note: When you skip, you only skip to the previous or next available
computer that is in the Scan/Skip mode selection (see page 29).
Š If a port has been selected for Scan/Skip mode, when the focus switches to
that port a left/right triangle symbol appears before its port ID display.
Š While Skip mode is in effect, the console will not function normally. You
must exit Skip mode in order to regain control of the console.
Š To exit Skip mode, press the [Spacebar] or [Esc].
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KH1508Ai / KH1516Ai Online Help
F6: BRC
F6 is an administrator only function. When this function is in effect, commands
sent from the console are broadcast to all available computers on the
installation.
This function is particularly useful for operations that need to be performed on
multiple computers, such as performing a system wide shutdown, installing or
upgrading software, etc.
Š While BRC mode is in effect, a speaker symbol appears before the port ID
display of the port that currently has the console focus.
Š While BRC mode is in effect, the mouse will not function normally. You
must exit BRC mode in order to regain control of the mouse.
Š To exit BRC mode, invoke the OSD (with the OSD Hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.
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Chapter 4. OSD Operation
F7: SCAN
This function automatically switches among the available computers at regular
intervals so that you can monitor their activity without having to take the
trouble of switching manually.
Š The selection of computers to be included for Auto Scanning is made with
the Scan/Skip mode setting under the F3 SET function (see page 29).
Š The amount of time that each port displays for is set with the Scan
Duration setting under the F3 SET function (see page 28).
Š As each computer is accessed, an S appears in front of the port ID
display to indicate that it is being accessed under Auto Scan mode.
Š While you are in Auto Scan mode, you can pause the scanning in order to
keep the focus on a particular computer either by pressing P, or with a left
click of the mouse. To resume scanning, press any key or left click again.
See Auto Scan Mode Switching, page 39, for details.
Š While Auto Scan mode is in effect, the console will not function normally.
You must exit Auto Scan mode in order to regain control of the console.
Š To exit Auto Scan mode, press the [Spacebar] or [Esc].
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KH1508Ai / KH1516Ai Online Help
F8: LOUT
Clicking the F8 field, or pressing [F8], logs you out of the OSD and blanks the
console screen. This is different from simply deactivating the OSD when you
are at the Main Screen by pressing [Esc].
With this function you must log in all over again to regain access to the OSD,
whereas with [Esc], all you have to do to reenter the OSD is tap the OSD
Hotkey.
Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the login dialog box. You must input your username and
password before you can continue (see page 23).
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD
menu, a Null Port message displays on the screen. The OSD hotkey
will bring up the OSD Main Screen.
Hotkey Port Control
Hotkey port control allows you to provide KVM focus to a particular computer
directly from the keyboard. The KH1508Ai / KH1516Ai provides the following
Hotkey port control features:
Š Selecting the Active Port
Š Auto Scan Mode Switching
Š Skip Mode Switching
Š Computer Keyboard / Mouse Reset
The following settings can also be controlled in Hotkey mode:
Š Setting the Beeper
Š Setting the Quick Hotkey
Š Setting the OSD Hotkey
Š Setting the Port Operating System
Š Restoring the OSD Default Values
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Chapter 4. OSD Operation
Invoking Hotkey Mode
All Hotkey operations begin by invoking Hotkey mode.1 To invoke Hotkey
mode you may use two possible keystroke sequences shown below. Only one
of the two key-sequences below can be operational (see Setting the Hotkey key
combination on page 43):
Number Lock and Minus Keys
1. Hold down the [Num Lock] key;
2. Press and release the [Minus] key;
3. Release the [Num Lock] key:
[Num Lock] + [-]
Control and F12 Keys
1. Hold down the [Ctrl] key;
2. Press and release the [F12] key;
3. Release the [Ctrl] key:
[Ctrl] + [F12]
Hotkey Mode Environment
When Hotkey mode is active:
Š A command line appears on the monitor screen. The command line prompt
is the word Hotkey: in white text on a blue background, and displays the
subsequent Hotkey information that you key in.
Š Ordinary keyboard and mouse functions are suspended – only Hotkey
compliant keystrokes (described in the sections that follow), can be input.
Exiting Hotkey Mode
Pressing [Esc] exits Hotkey mode.
1.
Make sure that the Hotkey Command Mode function is enabled and
that you key in the appropriate Hotkey. See page 29 for details.
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Selecting the Active Port
Each computer port is assigned a port ID (see Port ID Numbering, page 22).
You can directly access any computer with a Hotkey combination that specifies
the port ID that the computer is connected to. The steps are:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Key in the port ID.
The port ID numbers display on the command line as you key them in. If
you make a mistake, use [Backspace] to erase it.
3. Press [Enter].
After you press [Enter], the KVM focus switches to the designated
computer and you automatically exit Hotkey mode.
Note: In Hotkey mode, the KVM focus will not switch to a port if an
invalid switch or port number is entered. The Hotkey command line
will continue to display on the screen until you enter a valid switch
and port number combination, or exit Hotkey mode.
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Chapter 4. OSD Operation
Auto Scan Mode Switching
Auto Scan automatically switches among all the active computer ports that are
accessible to the currently logged on user at regular intervals. This allows their
activity to be monitored automatically (See SCAN/SKIP MODE of the OSD F3
SET function, page 29).
Setting the Scan Interval
The amount of time Auto Scan keeps the focus on each port is set with the
SCAN DURATION setting of the OSD F3 SET function (see page 28). You can
change the scan interval, before you activate Hotkey Auto Scanning, by
entering the following Hotkey combination:
1. Enter the Hotkey mode:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Key in [A][n]
Where [A] is the letter A, and [n] is a number from 1–255 that
represents the length of the focus time in seconds.
The letter A and the numbers display on the command line as you key
them in. Use [Backspace] to erase any wrong entry.
3. Press [Enter]
After you press [Enter], you exit Hotkey mode, and are ready to start Auto
Scanning.
Entering Auto Scan
To enter the Auto Scanning mode, key in the following Hotkey combination:
1. Enter the Hotkey mode:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [A] + [Enter].
Š While you are in Auto Scan mode, you can pause the scanning to keep
the focus on a particular computer by pressing [P]. When Auto
Scanning is paused, the Command Line displays: Auto Scan: Paused.
(Continues on next page.)
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KH1508Ai / KH1516Ai Online Help
(Continued from previous page.)
When you want to keep the focus on a particular computer, Pausing is
more convenient than exiting Auto Scan mode. When you resume
scanning it starts at the computer where you paused. If you exited and
then restarted Auto Scanning, it starts, at the beginning, from the first
computer on the installation.
To resume Auto Scanning, press any key. Scanning continues from the
computer you paused at.
Š While the Auto Scan mode is operating, ordinary keyboard and mouse
functions are suspended - only Auto Scan mode compliant keystrokes
can be input. You must exit Auto Scan mode to regain normal control
of the console.
Exiting Auto Scan
1. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto Scanning
stops when you exit Auto Scan mode.
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Chapter 4. OSD Operation
Skip Mode Switching
This feature allows you to switch between computers in order to monitor them
manually. You can focus on a particular port for as long as you like – as
opposed to auto-scanning, which automatically switches the port focus after a
fixed interval.
Entering Skip Mode
To enter Skip mode, key in the following Hotkey combination:
1. Enter the Hotkey mode by pressing the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press one of the [Arrow] keys.
After you press one of the keyboard arrows, you automatically exit Hotkey
mode and enter Skip mode where you can switch ports as follows:
←
Skips to the first accessible port. (See SCAN/SKIP MODE,
page 29, for information regarding accessible ports.)
→
Skips to the next accessible port.
↑
Skips to the last accessible port of the previous station.
↓
Skips to the first accessible port of the next station.
Once you are in Skip mode, you can continue skipping by pressing the
arrow keys. You do not have to use the [Num Lock] + [-] combination
again.
While Skip mode is in effect, ordinary keyboard and mouse functions are
suspended – only Skip mode compliant keystrokes can be input. You must
exit Skip mode to regain normal control of the console.
Exiting Skip Mode
1. To exit Skip mode, press [Esc] or [Spacebar].
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KH1508Ai / KH1516Ai Online Help
Computer Keyboard / Mouse Reset
If either the keyboard or mouse stop functioning on the computer connected to
the currently selected port, you can perform a keyboard / mouse reset on the
computer by executing the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [F5].
After you press [F5] you automatically exit Hotkey mode and regain
keyboard and mouse control on the computer connected to the KVM port.
If you fail to regain keyboard / mouse control on the computer after
pressing [F5], perform a system reset. For more information see Reset
Switch, page 8.
This function is essentially the same as unplugging and replugging the
keyboard and mouse on the target computer.
Setting the Hotkey Beeper ON/OFF
The beeper (see Activate Beeper, page 29) can be turned on and off with
Hotkeys by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [B].
After you press [B], the beeper turns on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you
automatically exit Hotkey mode.
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Chapter 4. OSD Operation
Setting the Hotkey key combination
The keys used to enter the Hotkey Mode (see HOTKEY COMMAND MODE,
page 29) can be switched between:
[Num Lock] + [-], and [Ctrl] + [F12]
by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [H].
After you press [H], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.
Setting the OSD Hotkey combination
The Hotkeys used to access the OSD (see OSD HOTKEY, page 28) can be
switched between [Scroll Lock], [Scroll Lock], [Ctrl], [Ctrl],
and [Alt], [Alt] by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [T].
After you press [T], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you
automatically exit Hotkey mode.
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Setting the Port Operating System
A port’s operating system configuration can be matched to that of the computer
attached to the port by performing the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press a [Function] key, where [Function] refers to one of the
function keys in the following table:
Key
Description
F1
Sets the Port OS to Windows
F2
Sets the Port OS to Mac
F3
Sets the Port OS to Sun
After pressing a function key you automatically exit Hotkey mode.
Restore the Default Values
This administrator-only Hotkey restores the KH1508Ai / KH1516Ai default
values (see RESTORE DEFAULT VALUES on page 31) by performing the
following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [R].
3. Press [Enter].
After you press [Enter], the command line displays RESET TO DEFAULT
SETTING for three seconds; then the message disappears and you
automatically exit Hotkey mode.
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Chapter 4. OSD Operation
Hotkey Summary Table
[Num Lock] + [-]
[A] [Enter]
or
Invokes Auto Scan mode.
When Auto Scan mode is in effect, [P] or
left-click pauses auto-scanning.
[Ctrl] + [F12]
When auto-scanning is paused, pressing
any key or another left-click resumes autoscanning.
[B]
Toggles the Beeper On or Off.
[Esc] or [Spacebar]
Exits hotkey mode.
[F1]
Sets Operating System to Windows
[F2]
Sets Operating System to Mac
[F3]
Sets Operating System to Sun
[F5]
Performs a keyboard / mouse reset on the
target computer.
[H]
Toggles the Hotkey invocation keys.
[Port ID] [Enter]
Switches access to the computer that
corresponds to that Port ID.
[R] [Enter]
Administrator only hotkey. It returns the
switch’s settings to their default values.
[T]
Toggles the OSD Hotkey between [Ctrl]
[Ctrl] and [Scroll Lock] [Scroll Lock].
[← ]
Invokes Skip Mode and skips from the
current port to the first accessible port
previous to it.
[→ ]
Invokes Skip Mode and skips from the
current port to the next accessible port.
[↑ ]
Invokes Skip Mode and skips from the
current port to the last accessible port of the
previous Station.
[↓ ]
Invokes Skip Mode and skips from the
current port to the first accessible port of the
next Station.
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46
Chapter 5
Logging In
Overview
The KH1508Ai / KH1516Ai can be accessed via its Graphical User Interface
(GUI) locally from a Laptop application (AP) program; and remotely from an
internet browser; a Windows application (AP) program; and a Java application
(AP) program.
No matter which access method you choose, the KH1508Ai / KH1516Ai
switch’s authentication procedure requires you to submit a valid username and
password. If you supply invalid login information, the authentication routine
will return an Invalid Username or Password, or Login Failed message. If you
see this type of message, log in again with a correct username and password.
Note: If the number of invalid login attempts exceeds a specified amount, a
timeout period is invoked. You must wait until the timeout period
expires before you can attempt to log in again. See Login Failures,
page 118 for further details.
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Laptop USB Console Login
The KH1508Ai / KH1516Ai can be accessed via a laptop USB console
application (AP) program at the local site. This AP is built into the KH1508Ai
/ KH1516Ai’s firmware and does not require a download. To access the switch,
do the following:
1. Use the Laptop USB Console cable included in the package to connect
your laptop to the KH1508Ai / KH1516Ai’s mini USB port, located on the
unit’s front panel (see Single Station Installation, page 14).
2. The KH1508Ai / KH1516Ai appears as a virtual drive in the laptop’s file
system. Locate the Laptop AP on the virtual CD ROM and double-click
the ALTUSEN icon. The login screen appears:
3. At the login screen, key in your valid Username and Password, then click
Login. Once you have logged in successfully, the Remote View button
becomes active:
4. Click Remote View to bring up the Laptop USB Console Main Page.
The Laptop USB Console Main Page is similar to the Web Browser,
WinClient and Java Client Main Pages. For a description, see page 60.
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Chapter 5. Logging In
Browser Login
The KH1508Ai / KH1516Ai can be accessed via an Internet browser running
on any platform. To access the switch, do the following:
1. Open the browser and specify the IP address of the switch you want to
access in the browser's location bar.
Note: 1. For security purposes, a login string may have been set by the
administrator (see page 119 for details). If so, you must include a
forward slash and the login string along with the IP address when
you log in. For example:
192.168.0.100/kh1516ai
2. If you don't know the IP address and login string, ask your
Administrator. The KH1508Ai / KH1516Ai’s default IP address
is: 192.168.0.60
2. When a Security Alert dialog box appears, accept the certificate – it can be
trusted. (See Trusted Certificates, page 173, for details.) If a second
certificate appears, accept it as well.
Once you accept the certificate(s), the login page appears:
3. Provide your username and password (set by the administrator), then click
Login to bring up the Web Main Page. For a discussion of the Web Main
Page, see page 57.
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KH1508Ai / KH1516Ai Online Help
Windows Client AP Login
The Windows AP Client allows direct remote access to Windows systems
users, without having to go through a browser (although you initially download
the Windows AP Client program from the browser page – see Chapter 12,
Download). To connect to the KH1508Ai / KH1516Ai, go to the location on
your hard disk that you downloaded the Windows AP Client program to, and
double-click its icon (WinClient.exe). If this is the first time that you are
running the utility, a dialog box appears requesting that you input your serial
number:
The serial number can be found on a sticker on the inside cover of the User
Manual. Key in the serial number – 5 characters per box – then click OK to
bring up the Windows Client Connection screen, shown below.
Note: 1. Letters in the serial number must be entered in upper case.
2. This dialog box only appears the first time you run the program. In the
future, you go directly to the Windows Client Connection screen.
To connect to the KH1508Ai / KH1516Ai, click the WinClient.exe program
icon (on your desktop) to bring up the Windows Client Connection screen:
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Chapter 5. Logging In
The Windows Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Server List
Description
Each time the WinClient.exe file is run, it searches the user's
local LAN segment for KH1508Ai / KH1516Ai, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 52 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled.
2. Only units whose Access Port settings for Program
match the number specified for Port in the Server
area of this dialog box appear in the Server List
window.
Server
This area is used when you want to connect to a KH1508Ai /
KH1516Ai at a remote location. You can drop down the IP list
box and select an address from the list. If the address you
want isn't listed, you can key in the target IP address in the IP
field, and its port number in the Port field. (If you don't know
the port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 52 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message List
Located just to the right of the Server panel, the Message List
panel lists status messages regarding the connection to the
KH1508Ai / KH1516Ai.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 52 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 57.
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Connecting – Windows Client AP
To connect to a KVM Over the NET™ switch do the following::
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Connect.
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes
active:
5. Click it to connect to the switch and bring up its GUI Main Page. For a
description of the GUI Main Page, see page 57.
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Chapter 5. Logging In
Java Client AP Login
The Java AP Client provides direct remote access to non-Windows systems
users (although you initially download the Java AP Client program from the
browser page – see Chapter 12, Download). To connect to the KH1508Ai /
KH1516Ai, go to the location on your hard disk that you downloaded the Java
AP Client program to, and double-click its icon (JavaClient.jar). If this is the
first time that you are running the utility, a dialog box appears requesting that
you input your serial number:
The serial number can be found on a sticker on the inside cover of the User
Manual. Key in the serial number – 5 characters per box – then click OK to
bring up the Windows Client Connection screen, shown below.
Note: 1. Letters in the serial number must be entered in upper case.
2. This dialog box only appears the first time you run the program. In the
future, you go directly to the Java Client Connection screen.
To connect to the KH1508Ai / KH1516Ai, click the JavaClient.jar program
icon (on your desktop) to bring up the Windows Client Connection screen:
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The Java Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Server List
Description
Each time the JavaClient.jar file is run, it searches the User's
local LAN segment for KH1508Ai / KH1516Ai, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 52 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled.
2. Only units whose Access Port settings for Program
(see Service Ports, page 110) match the number
specified for Port in the Server area of this dialog
box appear in the Server List window.
Server
This area is used when you want to connect to a KH1508Ai /
KH1516Ai at a remote location. You can drop down the IP list
box and select an address from the list. If the address you
want isn't listed, you can key in the target IP address in the IP
field, and its port number in the Port field. (If you don't know
the port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 52 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel
Located just to the right of the Server panel, the Message
panel lists status messages regarding the connection to the
KH1508Ai / KH1516Ai.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 52 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 57.
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Chapter 5. Logging In
Connecting – Java Client AP
To connect to a KVM Over the NET™ switch do the following:
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Login
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes
active:
5. Click it to connect to the switch and bring up its GUI Main Page. For a
description of the GUI Main Page, see page 57.
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56
Chapter 6
The User Interface
Overview
Once you have successfully logged in, the KH1508Ai / KH1516Ai user
interface Main Page appears. The look of the page varies slightly, depending
on which method you used to log in. Each of the interfaces is described in the
sections that follow.
The Web Browser Main Page
To ensure multi-platform operability, access to the KH1508Ai / KH1516Ai can
be accomplished with most standard web browsers. Once users log in and are
authenticated (see page 47), the Web Browser Main Page comes up, with the
Port Access page displayed:
Note: The screen depicts an Administrator’s page. Depending on a user’s type
and permissions, not all of these elements appear.
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Page Components
The web page screen components are described in the table, below:
No.
Item
Description
1
Tab Bar
The tab bar contains the KH1508Ai / KH1516Ai main
operation categories. The items that appear in the
tab bar are determined by the user’s type, and the
authorization options that were selected when the
user’s account was created.
2
Menu Bar
The menu bar contains operational sub-categories
that pertain to the item selected in the tab bar. The
items that appear in the menu bar are determined by
the user’s type, and the authorization options that
were selected when the user’s account was created.
3
Sidebar
The Sidebar provides a tree view listing of ports that
relate to the various tab bar and menu bar selections.
Clicking a node in the Sidebar brings up a page with
the details that are relevant to it.
4
Filter
The filter section at the bottom of the Sidebar lets you
expand or narrow the scope of the ports that appear
in the Sidebar tree, as follows:
Š All – Lists all of the ports on the installation
Š Quick View – Lists only the ports that have been
selected as Quick View ports
Š Power On – Lists only the ports that have their
attached devices powered on
Š Quick View + Power On – Lists only that ports that
have been selected as Quick View ports and that
have their attached devices turned on.
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5
Help
About provides information regarding the switch’s
current firmware version.
6
Logout
Click this button to log out of your KH1508Ai /
KH1516Ai session.
7
Welcome Message
If this function is enabled (see Welcome Message*,
page 96), a welcome message displays here.
8
Interactive Display Panel This is your main work area. The screens that appear
reflect your menu choices and Sidebar node
selection.
Chapter 6. The User Interface
The Tab Bar
The number and type of icons that appear on the Tab Bar at the top of the page
are determined by the user’s type (Administrator or User) and the permissions
assigned when the user’s account was created. The functions associated with
each of the icons are explained in the table below:
Icon
Function
Port Access: The Port Access page is used to access and control the
devices on the KH1508Ai / KH1516Ai installation. This page is available
to all users.
User Management: The User Management page is used to create
and manage Users and Groups. It can also be used to assign devices
to them. User Management is discussed on page 101. This tab is
available to the Administrator, as well as users who have been given
User Management permission. The tab doesn’t appear for other users.
Device Management: The Device Management page is used to
configure and control the overall operation of the KH1508Ai /
KH1516Ai. This page is available to the Administrator, as well as users
who have been given Device Management permission. The tab doesn’t
appear for other and users.
Log: The Log page displays the contents of the log file. The Log page
is discussed on page 129.
Maintenance: The Maintenance page is used to install new firmware;
backup and restore configuration and account information; ping
network devices; and restore default values. The Maintenance page is
discussed on page 131. This page is available to the Administrator and
Users with Maintenance permission. The icon doesn’t display on the
page of ordinary users.
Download: Users can click this icon to download AP versions of the
Windows Client; the Java Client; and the Log Server. This page is
available to all users. The programs that can be downloaded depend
on the user’s permissions.
There are two small icons at the extreme right of the page. Their functions are
described in the table, below:
Icon
Function
Click this icon to brings up a panel with information about the KVM
Over the NET™ switch firmware version.
Click this icon to log out and end your KVM Over the NET™ switch
session.
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Laptop USB Console Main Page
After connecting a laptop to the KH1508Ai / KH1516Ai’s Laptop port, logging
in, and opening the AP, the Laptop USB Console main page appears:
The look of the Laptop USB Console main page is the same as the AP GUI.
See The AP GUI Main Page, page 61, for further details, and reference the AP
GUI sections throughout the rest of the manual regarding operations.
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Chapter 6. The User Interface
The AP GUI Main Page
With WinClient AP, and Java Client AP access, once users log in (see Logging
In, page 47), the GUI Main Page comes up:
The GUI Main Page is similar to that of the Web Browser. The differences
between them are as follows:
1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a
series of tabs like a notebook, instead. Like the Web Browser interface,
however, the makeup of the tabbed notebook changes depending on the
items selected on the main Tab Bar and in the Sidebar.
2. There is a hidden Control Panel at the upper or lower center of the screen
that becomes visible when you mouse over it. (The default is at the upper
center of the screen.)
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The Control Panel
WinClient Control Panel
Since the WinClient Control Panel contains the most complete functionality,
this section describes the WinClient Control Panel. Although the Java Control
Panel does not enable all of the features that this one does, the functions that
they do share are the same, and you can refer to the information described here
when using it.
The Control Panel is hidden at the upper or lower center of the screen (the
default is at the upper center), and becomes visible when you mouse over it.
The panel consists of three rows: an icon row at the top, and two text rows
below it:
Note: The above image shows the complete Control Panel. The icons that
appear can be user selected. See Control Panel Configuration, page 86,
for details.
Š By default, the upper text row shows the video resolution of the remote
display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the upper text row changes to describe the
icon's function. In addition, if a message from another user is entered in
the message board, and you have not opened the message board in your
session, the message will appear in the upper row.
Š The lower row shows the IP address of the device you are accessing at the
left of the row.
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Chapter 6. The User Interface
Š Right clicking in the text row area brings up a menu-style version of the
toolbar. In addition, it allows you to select options for the Screen Mode,
Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are
discussed in the sections that follow.
Š To move the Control Panel to a different location on the screen, place the
mouse pointer over the text row area, then click and drag.
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WinClient Control Panel Functions
The Control Panel functions are described in the table below.
Icon
Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.
Click to bring up the Macros dialog box (see page 66 for details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 75, for details).
Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 75).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 87, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 78).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and gray scale
views.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 80 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 81).
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 83).
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Chapter 6. The User Interface
Click to toggle Automatic or Manual mouse sync.
Š When the selection is Automatic, a green √ appears on the icon.
Š When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 84 for a complete explanation of
this feature.
Click to display a dropdown list of User macros in order to access
and run macros more conveniently than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
page 66).
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 86, for details on configuring
the Control Panel.
Click to exit the viewer.
Š Exiting from a Browser Viewer session brings you back to the web
browser Main Page.
Š Exiting from a WinClient AP session brings you back to the login
dialog box (see page 50).
Š Exiting from a Java Client AP session brings you back to the login
dialog box (see page 53).
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
Š When the lock state is On, the LED is bright green and the lock
hasp is closed.
Š When the lock state is Off, the LED is dull green and the lock hasp
is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your keyboard
causes the icon’s color to change accordingly.
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished
with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you
configure which hotkeys perform the actions.
The hotkeys that invoke an action are shown to the right of its name. Use the
checkbox to the left of an action’s name to enable or disable its hotkey.
To change the hotkey for an action, do the following:
1. Highlight the Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
Š You can use the same function keys for more than one action, as long
as the key sequence is not the same.
Š To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action
Explanation
Exit Remote
Location
Breaks the connection to the KH1508Ai / KH1516Ai and returns
you to local client computer operation. This is equivalent to
clicking the Exit icon on the Control Panel. The default keys are
F2, F3, F4.
Adjust Video
Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle OSD
Toggles the OSD Control Panel Off and On. The default keys are
F3, F4, F5.
Toggle Mouse
Display
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable tiny
circle, which can be ignored. Since this function is a toggle, use
the hotkeys again to bring the mouse display back to its original
configuration. This is equivalent to selecting the Single pointer
type from the Mouse Pointer icon on the Control Panel. The
default keys are F7, F8, F9.
Note: The Java Control Panel does not have this feature.
Adjust Mouse
This synchronizes the local and remote mouse movements. The
default keys are F6, F7, F8.
Video Autosync
This combination performs an auto-sync operation. It is
equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F8, F7, F6.
Show/Hide Local
Cursor
Toggles the display of your local mouse pointer off and on. This is
equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F4,F5.
Substitute Ctrl key
If your local client computer captures Ctrl key combinations,
preventing them from being sent to the remote server, you can
implement their effects on the remote server by specifying a
function key to substitute for the Ctrl key. If you substitute the F11
key, for example, pressing [F11 + 5] would appear to the remote
server as [Ctrl + 5]. The default key is F11.
Substitute Alt key
Although all other keyboard input is captured and sent to the
KH1508Ai / KH1516Ai switch, [Alt + Tab] and [Ctrl + Alt + Del]
work on your local client computer. In order to implement their
effects on the remote server, another key may be substituted for
the Alt key. If you substitute the F12 key, for example, you would
use [F12 + Tab] and [Ctrl + F12 + Del]. The default key is F12.
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User Macros
User Macros are created to perform specific actions on the remote server. To
create the macro, do the following:
1. Select User Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Š Clicking Cancel cancels all keystrokes.
Š When you have finished, click Stop. (This is the equivalent of
clicking Done in Step 5.)
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It
cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character
obtained via keyboard switching is not recorded.
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5. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your macro key presses displayed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
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After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see page 65).
3. By opening this (Macros) dialog box and
clicking Play.
If you run the macro from this dialog box, you
have the option of specifying how the macro runs.
Š If you choose Play Without Wait, the macro runs the keypresses one after
another with no time delay between them.
Š If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
Š If you click Play without opening the list, the macro runs with the default
choice (NoWait or TimeCtrl), which is shown in the Playback column.
You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternate choice.
Note: 1. Information about the Search function is given on page 72.
2. User Macros are stored on the Local Client computer of each user.
Therefore, there is no limitation on the of number of macros, the size
of the macro names, or makeup of the hotkey combinations that
invoke them
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„ Search
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote server’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 73).
Note: 1. Case is not considered – typing A or a has the same effect.
5. When recording the macro the focus must be on the remote
screen. It cannot be in the macro dialog box.
2. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is
Traditional Chinese and default character is A the alternate
Chinese character obtained via keyboard switching is not
recorded.
6. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
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7. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
8. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, they are available for use on a
port-by-port basis. They get selected on a port’s Port Configuration → Port
Properties page (see Port Level, page 94 for details).
Note: 1. Information about the Search function is given on page 72.
2. You can choose only one system macro per port.
3. Systems macros are stored on the switch, therefore macro names may
not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes.
(Each key usually takes 3–5 Bytes.)
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Video Settings
Clicking the Hammer icon on the Control Panel brings up the Video
Settings dialog box. The options in this dialog box allow you to adjust
the placement and picture quality of the remote screen on your monitor:
The meanings of the video adjustment options are given in the table below:
Options
Usage
Screen Position Adjust the horizontal and vertical position of the remote server
window by Clicking the Arrow buttons.
Auto-Sync
Click Auto-Sync to have the vertical and horizontal offset values of
the remote screen detected and automatically synchronized with the
local screen.
Note: 1. If the local and remote mouse pointers are out of sync, in
most cases, performing this function will bring them back
into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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Options
RGB
Usage
Drag the slider bars to adjust the RGB (Red, Green, Blue) values.
When an RGB value is increased, the RGB component of the image
is correspondingly increased.
If you enable Set to Grayscale, the remote video display is changed
to grayscale.
Gamma
This section allows you to adjust the video display's gamma level.
This function is discussed in detail in the next section, Gamma
Adjustment.
Network Type
Select the type of internet connection that the local client computer
uses. The switch will use that selection to automatically adjust the
Video Quality and Detect Tolerance settings to optimize the quality of
the video display.
Since network conditions vary, if none of the pre-set choices seem to
work well, you can select Customize and use the Video Quality and
Detect Tolerance slider bars to adjust the settings to suit your
conditions.
Video Quality
Drag the slider bar to adjust the overall Video Quality. The larger the
value, the clearer the picture and the more video data goes through
the network. Depending on the network bandwidth, a high value may
adversely effect response time.
Enable Refresh The KH1508Ai / KH1516Ai can redraw the screen every 1 to 99
seconds, eliminating unwanted artifacts from the screen. Select
Enable Refresh and enter a number from 1 through 99. The
KH1508Ai / KH1516Ai will redraw the screen at the interval you
specify. This feature is disabled by default. Click to put a check mark
in the box next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse
movement stops.
2. Enabling this feature increases the volume of video data
transmitted over the network. The lower the number
specified, the more often the video data is transmitted.
Setting too low a value may adversely affect overall
operating responsiveness.
Transparency
Adjusts the transparency of the toolbar that comes up when the GUI
hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the
bar until the display in the example window is to your liking.
Color Depth
Control
This setting determines the richness of the video display by adjusting
the amount of color information.
Detect
Tolerance
This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in better
video quality, but setting the threshold too low may allow too much
data to be transferred, negatively impacting network performance.
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
Š Under Basic configuration, there are ten preset and four user-defined levels
to choose from. Drop down the list box and choose the most suitable one.
Š For greater control, clicking the Advanced button brings up the following
dialog box:
Š Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Š Click Save As to save up to four user-defined configurations derived from
this method. Saved configurations can be recalled from the list box at a
future time.
Š Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
Š Click OK to save your changes and close the dialog box.
Š Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote server.
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The Message Board
The KH1508Ai / KH1516Ai supports multiple user logins, which may
cause access conflicts. To alleviate the problem, a message board has
been provided, which allows users to communicate with each other:
Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button
Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the user
has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,
other users cannot see the video, and cannot input keyboard or mouse
data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when the user has
occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM, other
users can see the video, but cannot input keyboard or mouse data. The
button is shadowed when the KM is occupied. The icon displays next to
the user's name in the User List panel when the user has occupied the
KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Š Your name appears in blue; other users' names appear in black.
Š By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
Š If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
Š If a user has disabled Chat, its icon displays before the user's name to
indicate so.
Š If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting
100%
Sizes and displays the remote view window at 100%.
75%
Sizes and displays the remote view window at 75%.
50%
Sizes and displays the remote view window at 50%.
25%
Sizes and displays the remote view window at 25%.
1:1
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Description
Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
Chapter 6. The User Interface
The On-Screen Keyboard
The KVM Over the NET™ switch supports an on-screen keyboard,
available in multiple languages, with all the standard keys for each
supported language. Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you don’t have to
change the configuration settings for either system. Just bring up the on-screen
keyboard; select the language used by the server you are accessing; and use the
on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
Changing Languages
To change languages, do the following:
1. Click the down arrow next to the currently selected language, to drop
down the language list.
2. Select the new language from the list.
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Expanded Keyboard
To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
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Mouse Pointer Type
KVM Over the NET™ switches offer a number of mouse pointer
options when working in the remote display. Click this icon to select
from the available choices:
Note: 1. Before accessing a port, only Dual and Crosshairs are available for
the Windows Viewers. Once the port is accessed, all four pointers are
available.
2. The Dot pointer is not available with the Java Applet Viewer or the
Java Client AP.
3. Selecting the Dot pointer has the same effect as the Toggle mouse
display hotkey function (see Toggle Mouse Display, page 67 for
details).
4. The icon on the Control Panel changes to match your choice.
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Mouse DynaSync Mode
Synchronization of the local and remote mouse pointers is
accomplished either automatically or manually.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
Note: This feature is only available for Windows and Mac systems (G4 and
higher) whose adapter attribute OS setting is configured for Win or
Mac, which are connected to the switch with one of the following
Adapter Cables: KA7170 or KA9170.
All other configurations must use manual mouse synchronization
(described in the next section).
The icon on the Control Panel indicates the synchronization mode status as
follows:
Icon
Function
This icon displays in gray to indicate that Mouse DynaSync is not
available – you must use manual synching procedures. This is the
default setting for all KVM Adapters other than the KA7170 and
KA9170.
The green check mark on this icon indicates that Mouse DynaSync
is available and is enabled. This is the default setting when Mouse
DynaSync is available. (See the Note, above.)
The red X on this icon indicates that Mouse DynaSync is available
but is not enabled.
When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures described under Manual
Mouse Synchronization, page 85.
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Mac and Linux Considerations
Š For Mac OS versions 10.4.11 and higher, there is a second DynaSync
setting to choose from. If the default Mouse DynaSync result is not
satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text
area of the Control Panel and select Mouse Sync Mode → Automatic for
Mac 2:
Š Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse
Sync Mode menu for Redhat AS3.0 systems. If you are using a USB
Adapter Cable (see the Note on the previous page), with an AS3.0 system
and the default mouse synchronization is not satisfactory, you can try the
Redhat AS3.0 setting. In either case, you must perform the manual mouse
synchronization procedures described in the next section.
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote system's mouse
pointer there are a number of methods to bring them back into sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 75).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 75, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust Mouse, page 67, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic server attached
to the switch. See Additional Mouse Synchronization Procedures,
page 167, for instructions.
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Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you to
configure the items that appear on the Control Panel, as well as its graphical
settings:
The organization of the dialog box is described in the table, below:
Item
Description
Customize
Control Panel
Allows you to select which icons display in the Control Panel. Check
the ones you want to see, uncheck the ones you don’t want.
Control Panel
Style
Š Enabling Transparent makes the Control Panel semi-transparent,
so that you can see through it to the display underneath.
Š Enabling Icon causes the Control Panel to display as an icon until
you mouse over it, when the full panel then comes up.
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Item
Screen Options
Description
Š If Full Screen Mode is enabled, the remote display fills the entire
screen.
Š If Full Screen Mode is not enabled, the remote display appears as
a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, move the mouse pointer to the
screen border that is closest to the area you want to view and the
screen will scroll.
Š If Keep Screen Size is enabled, the remote screen is not resized.
Š If the remote resolution is smaller than that of the local monitor,
its display appears like a window centered on the screen.
Š If the remote resolution is larger than that of the local monitor,
its display is centered on the screen. To access the areas that
are off screen, move the mouse to the corner of the screen that
is closest to the area you want to view and the screen will
scroll.
Š If Keep Screen Size is not enabled, the remote screen is resized to
fit the local monitor's resolution.
User Info
If User Info is enabled, the total number of users displays on the
bottom row center of the Control Panel.
Snapshot
These settings let the user configure the KH1508Ai / KH1516Ai’s
screen capture parameters (see the Snapshot description under The
Control Panel, page 62):
Š Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.
Š Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
Š If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
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The Java Control Panel
The Java Client AP Control Panel is similar to the one used by the WinClient:
The major differences between them are:
Š In the Macros dialog box, Toggle Mouse Display is not available.
Š The Dot mouse pointer type is not available.
Š In the Message Board, there is no Show/Hide button to show or hide the
user list. This function is achieved by clicking the arrows at the top of the
bar that separates the User List panel from the Main panel.
Š The Control Panel Lock LED icons are not in sync with your keyboard.
When you first connect, the LED display may not be accurate. To be sure,
click on the LED icons to set them.
Š In Control Panel Configuration, the BMP Snapshot format has been
replaced by PNG.
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Port Access
Overview
When you log in to the switch the Port Access page comes up with the
KH1508Ai / KH1516Ai’s KVM Connections page displayed.
Browser GUI
AP GUI
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The Connections page is organized into several main areas. All the devices and
ports that a user is permitted to access are listed in the Sidebar at the left of the
page. After selecting a device or port in the Sidebar, clicking entries on the
menu bar (Browser GUI) or tab bar (AP GUI) opens information and
configuration pages related to the item selected in the Sidebar.
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The Sidebar
All KVM switches are listed in a tree structure in the Sidebar at the left of the
screen:
The Sidebar Tree Structure
Š Users are only allowed to see the devices and ports that they have access
permission for.
Š Ports and child devices can be nested under their parent devices.
Click the + in front of a device to expand the tree and see the ports/outlets
nested underneath it. Click the - to collapse the tree and hide the nested
ports/outlets.
Š A port’s ID number is displayed in brackets next to its icon.
Š Switches and ports that are on line have their monitor screen icons in
Green; the monitor screens are Gray for devices and ports that are offline.
Š Outlets that are On have their icons in Amber; the icons are Gray for
outlets that are Off.
Š To access and operate a port, double click its icon. Port operation details
are discussed in Chapter 13, Port Operation.
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View Filter
At the bottom of the sidebar are the viewing filter options which allow you to
control the number and type of ports that display in the Sidebar:
The meanings of the choices are explained in the following table:
Choices
Explanation
ALL
Lists all of the ports on the installation.
QUICK VIEW
Lists only the ports that have been selected as Quick View
Ports (see SET QUICK VIEW PORTS, page 30).
POWER ON
Lists only the ports that have attached computers Powered
On.
QUICK VIEW +
POWER ON
Lists only the ports that have been selected as Quick View
Ports (see SET QUICK VIEW PORTS, page 30), and that
have their attached computers Powered On.
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Connections
For the KH1508Ai / KH1516Ai, the Connections page displays port status
information at the device level, and port connection configuration options at
the port level.
Device Level
When a KH1508Ai / KH1516Ai is selected in the Sidebar, the Connections
page displays a list of ports for the device that the user is authorized to access
or view.
The following attributes are listed for each device:
Š Port Number – the port’s number on the switch.
Š Port Name – if a name has been assigned to a port it displays here.
Š Device Name – if a name has been assigned to the switch it displays here.
Š Status – the current status of the port – online, or offline.
Š Operation – You can access any port from the main panel by clicking
Connect.
Note: The sort order of the information displayed can be changed by clicking
the column headings.
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Port Level
When a port is selected in the Sidebar, the Connections page displays port
connection configuration properties:
This page allows you to view the port’s current configuration only. See Port
Configuration, page 125, for full details about the properties and how to
configure then.
Click the Connect button to view the port display via the KH1508Ai /
KH1516Ai’s built-in Win Viewer (when using Windows Internet Explorer), or
Java Viewer (when using other web browsers).
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User Preferences
The User Preferences page allows users to set up their own, individual,
working environments. The switch stores a separate configuration record for
each user profile, and sets up the working configuration according to the
Username that was keyed into the Login dialog box:
The page settings are explained in the following table:
Setting
Changing a
Password
Function
Š In the Browser GUI, to change a user’s password, key in the old
password and new password into their input boxes; key the
new password into the Confirm input box, then click Change
Password to apply the change.
Š In the AP GUI version, click Change Password; key in the old
password and new password into their input boxes; key the
new password into the Confirm input box, then click Save.
Language
Selects the language that the interface displays in.
OSD Hotkey
Selects which Hotkey controls the OSD function: [Scroll Lock]
[Scroll Lock] is the default. To select a different combination, click
the arrow at the right of the box to drop down the list of choices.
ID Display
Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.
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Setting
Function
ID Duration
Determines how long a Port ID displays on the monitor after a port
change has taken place. You can choose an amount from 1—255
seconds. The default is 3 Seconds. A setting of 0 (zero) means
the Port ID is always on.
Scan Duration
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see Auto
Scanning, page 145). Key in a value from 1—255 seconds. The
default is 5 seconds; a setting of 0 disables the Scan function.
Screen Blanker
If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1—30
minutes. A setting of 0 disables this function. The default is 0
(disabled).
Note: Although this function can be set from either the local
console or a remote login, it only affects the local console monitor.
Logout Timeout
If there is no user input for the amount of time set with this
function, the user is automatically logged out. A login is necessary
before the KH1508Ai / KH1516Ai can be accessed again.
Viewer*
You can choose which viewer is used when accessing a server:
Š Auto Detect will select the appropriate viewer based on the
web browser used; WinClient for Windows Internet Explorer,
Java Client for other web browsers (ex. Firefox).
Š Java Client will open the Java based viewer regardless of the
web browser being used.
Welcome
Message*
You can choose to hide or show the welcome message displayed
in the submenu bar. The default is disabled.
Save
Click Save to save any changes made to the User Preferences
settings.
* This item is only available with the Browser version.
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Sessions
The Session page lets the administrator and users with User Management
permissions see at a glance which users are currently logged into the
KH1508Ai / KH1516Ai, and provides information about each of their sessions.
Note: 1. The Session page isn’t available for ordinary users.
2. Users with User Management permissions can only see the sessions
of ordinary users.
3. The sort order of the information displayed can be changed by
clicking the column headings.
The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from; the
Login Time and Client tell you when and how the user logged in, and the
Category heading lists the type of user who has logged in: Admin
(Administrator); Normal user (User)
This page also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session at the bottom of the main panel.
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Access Rights
Administrators use the Access Rights page to set user access and configuration
rights for ports.
Note: The Access page only appears for those users with User Management
permissions. It isn’t available for other users.
Browser GUI Interface
If a port is chosen in the Sidebar, the Main panel looks similar to the one shown
below:
The main panel consists of two columns: Name, and Access Rights:
Š Name lists all the users that have been created.
Š Access Rights indicates the users who have access rights privileges. A
check mark ( √ ) indicates that the user has permission to make changes to
the switch configuration settings (see Chapter 9, Device Management); an
X means that the user is denied permission to make configuration changes.
Click the icon to toggle permission between Full Access, View Only, and
No Access.
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AP GUI Interface
The AP GUI Access Rights page is similar to the Browser GUI version (see
above), except that there is no checkmark icon in the Access column.
Š Click the text in the Access column to toggle permission between Full
Access, View Only, and No Access.
Saving Changes
Click the Save button at the lower right corner of the page to save any changes
made on the Access page.
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User Management
Overview
When you select the User Management tab the screen comes up with the Users
page displayed:
Browser GUI
AP GUI
Š Users appear in the panel at the left of the page. The large panel at the right
provides more detailed information at-a-glance for each.
Š The buttons below the main panel are used to manage users , as shown in
the sections that follow.
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Users
The KH1508Ai / KH1516Ai supports two types of user, as shown in the table,
below:
User Type
Role
Administrator
Access and manage ports and devices. Manage Users, and
Groups. Configure the overall installation. Configure
personal working environment.
User
Access authorized ports and devices. Manage authorized
ports and devices; configure personal working environment.
Note: Users who have been given permission to do so, may
also manage other users.
Adding Users
To add user, and assign user permissions, do the following:
1. Select Users on the menu bar (Browser GUI)
– or –
Select Users in the Sidebar (AP GUI).
2. To add a user, click Add at the bottom of the main panel. The User
notebook opens, with the User tab selected:
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3. Enter the required information in the appropriate fields. A description of
each of the fields is given in the table below:
Field
Username
Description
From 1 to16 characters are allowed.
Password
From 0 to16 characters are allowed.
Confirm Password
To be sure there is no mistake in the password, you are
asked to enter it again. The two entries must match.
Description
Additional information about the user that you may wish to
include.
Role
There are two categories: Administrator and User. There is
no limitation on the number of accounts that can be created
in each category.
Š The Administrator is responsible for the overall installation
configuration and maintenance; user management; and
device and port assignments. The Administrator’s
permissions (see page 103) are automatically assigned by
the system and cannot be altered.
Š The default permissions for Users include the Win, Java,
and SSH clients, but the permissions can be altered for
each User by checking or unchecking any of the
permissions checkboxes.
Note: Users who have been given User Management
privileges cannot access or configure Groups.
Permissions
Š Enabling Device Management allows a user to configure
and control the settings for overall KH1508Ai / KH1516Ai
operations (see Device Management, page 107).
Note: For ordinary
users, in addition to
enabling Device
Management, Port
Configuration, and
Maintenance
permissions, the
user must also be
given those rights
for each device and
port that he will be
allowed to manage.
See Device
Assignment,
page 105 for details.
Š Enabling User Management allows a user to create,
modify, and delete user and group accounts.
Š Enabling System Log allows a user to access the system
log (see Log, page 129).
Š Enabling Maintenance allows a user to perform all the
Maintenance operations available under the Maintenance
tab (see Maintenance, page 131).
Š Enabling Power Management allows a user to download
the PON AP to link to a Power Over the NetTM login
screen. (see the ATEN website for more information about
the PN series of Power Distribution Units)
Š Enabling Windows Client allows a user to download the
Windows Client AP software, and access the KH1508Ai /
KH1516Ai with it, in addition to (or instead of) the browser
access method.
Š Enabling Java Client allows a user to download the Java
Client AP software, and access the KH1508Ai / KH1516Ai
with it, in addition to (or instead of) the browser access
method.
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4. When your selections have been made click Save.
5. When the Operation Succeeded message appears, click OK.
6. Click Users in the Sidebar to return to the main screen. The new user
appears in the Sidebar list and in the main panel, as well.
Š The Sidebar Users list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
Š The icon for administrators has one red band.
Š The large main panel shows the user’s name; the description that was
given when the account was created; and whether the account is
currently active or has been disabled.
Modifying User Accounts
To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.
Note: The User page is discussed on page 102; the Devices page is
discussed on page 105.
Deleting User Accounts
To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.
To delete a group do the following:
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Device Assignment
When a user logs in to the KH1508Ai / KH1516Ai, the interface comes up with
the Port Access page displayed. All the ports that the user is permitted to access
are listed in the Sidebar at the left of the page. Access permissions for those
ports and the devices connected to them are assigned on a port-by-port basis
from the User list on the Sidebar of the User Management page.
Assigning Device Permissions From the User’s Notebook
To assign a device permissions to a user from the User’s notebook, do the
following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen,
similar to the one below, appears:
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4. Make your permission settings for each port according to the information
provided below:
Name: Each port accessible to the user is listed under the Names
column.
Access: The Access column is where device access rights are set.
Click the icon in the row that corresponds to the port you
want to configure to cycle through the choices. The
meanings of the icons are described in the table, below:
Full Access
The user can view the remote screen
and can perform operations on the
remote server from his keyboard and
monitor.
View Only
The user can only view the remote
screen and cannot perform any
operations on it.
No Access
No access rights – the Port will not show
up on the User's list on the Main Screen.
5. When you have finished making your choices, click Save.
6. In the confirmation popup that appears, click OK.
Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a
group of ports to configure. Clicking to cycle through the choices on
any one of the selected ports causes all of them to cycle in unison.
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KVM Devices
Device Information
The Device Management page opens with the top level KH1508Ai / KH1516Ai
selected in the Sidebar and the Device Configuration item selected on the menu
bar:
Browser GUI
AP GUI
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General
The General section of the Device Management page displays the name of the
selected device, its firmware version, and information about its network
configuration.
Note: The AP GUI version presents the same information as the Browser
version. Scroll through the list to see the additional entries.
Device Setting
The lower panel presents information concerning the device’s settings, as
described , below:
Š Use Occupy Timeout Mode to set a time threshold for users on ports whose
Operation Mode has been set to Occupy (See Port Configuration,
page 125). If there is no activity from the user occupying the port for the
amount of time set here, the user is timed out and keyboard and mouse
control on the port is released, after which the first user to send keyboard
or mouse input will occupy the port. However, the user originally
connected to the port will still see the port’s video output. The default is 3
minutes.
Š Use Local Keyboard Language to select the language for the local
keyboard from the drop-down menu. The default is English (US).
Š Turns the Beeper on or off.
Š If Force all to grayscale is enabled, the remote displays of all devices
connected to the KH1508Ai / KH1516Ai are changed to grayscale. This
can speed up I/O transfer in low bandwidth situations.
Š If the Adapter ID function is enabled (the default), the switch stores
adapter cable information for each of its ports, so that when you move a
KVM Adapter Cable from one port to another, it remembers the adapter
cable’s port properties information at the new location.
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Network
The Network page is used to specify the network environment.
Each of the elements on this page is described in the sections that follow.
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IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the KH1508Ai / KH1516Ai.
Click one of the radio buttons to select Enable, View Only, or Disable for the
IP Installer utility. See IP Installer, page 169, for IP Installer details.
Note: 1. If you select View Only, you will be able to see the KH1508Ai /
KH1516Ai in the IP Installer’s Device List, but you will not be able
to change the IP address.
2. For security, we strongly recommend that you set this to View Only
or Disable after each use.
Service Ports
As a security measure, if a firewall is being used, the Administrator can specify
the port numbers that the firewall will allow. If a port other than the default is
used, users must specify the port number as part of the IP address when they
log in. If an invalid port number (or no port number) is specified, the
KH1508Ai / KH1516Ai will not be found. An explanation of the fields is given
in the table below:
Field
Explanation
Program
This is the port number for connecting with the WinClient
ActiveX Viewer, WinClient AP, Java Applet Viewer, Java Client
AP, or via Virtual Media. The default is 9000.
HTTP
The port number for a browser login. The default is 80.
HTTPS
The port number for a secure browser login. The default is 443.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. Service ports cannot have the same value. You must set a different
value for each one.
3. If there is no firewall (on an Intranet, for example), it doesn’t matter
what these numbers are set to, since they have no effect.
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Network Configuration
Š IPv4 Settings
Š IP Address:
IPv4 is the traditional method of specifying IP addresses. The KVM
Over the NET™ switch can either have its IP address assigned
dynamically (DHCP), or it can be given a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
radio button and fill in the fields with values appropriate for your
network.
Note: If the switch is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP Address
Determination, page 169, for information./
Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain DNS
Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS server
address manually radio button, and fill in the addresses for the
Preferred and Alternate DNS servers with values appropriate for your
network.
Note: Specifying the Alternate DNS Server address is optional.
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Š IPv6 Settings
Š IP Address:
IPv6 is the new (128-bit) format for specifying IP addresses. The KVM
Over the NET™ switch can either have its IPv6 address assigned
dynamically (DHCP), or it can be given a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
radio button and fill in the fields with values appropriate for your
network.
Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain DNS
Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS server
address manually radio button, and fill in the addresses for the
Preferred and Alternate DNS servers with values appropriate for your
network.
Note: Specifying the Alternate DNS Server address is optional.
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ANMS
The ANMS (Advanced Network Management Settings) page is used to set up
login authentication and authorization management from external sources. It is
organized as described, below:
Event Destination
Š Log Server
When Enable Log Server is checked, important transactions that occur on
the KH1508Ai / KH1516Ai, such as logins and internal status messages,
are kept in an automatically generated log file.
Š Specify the MAC address of the computer that the Log Server runs on
in the MAC address field.
Š Specify the service port used by the computer that the Log Server runs
on to listen for log details in the Port field. The valid port range is 1–
65535. The default port number is 9001.
Note: The port number must different than the one used for the Program
port (see Program, page 110).
See Chapter 14, The Log Server, for details on setting up the log server.
The Log File is discussed on page 129.
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Authentication and Authorization
Š Disable Local Authentication
Selecting this option disables login authentication on the KH1508Ai /
KH1516Ai. The switch can only be accessed using LDAP, LDAPS, MS
Active Directory, RADIUS or CC Management authentication.
Š RADIUS Settings
To allow authentication and authorization for the KH1508Ai / KH1516Ai
through a RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers. You can use the IPv4 address, the IPv6
address or the domain name in the IP fields.
3. In the Timeout field, set the time in seconds that the KH1508Ai /
KH1516Ai waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to
use for authentication between the KH1508Ai / KH1516Ai and the
RADIUS Server. A minimum of 6 characters is required.
(Continues on next page.)
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(Continued from previous page.)
6. On the RADIUS server, Users can be authenticated with any of the
following methods:
Š Set the entry for the user as su/xxxx
Š Where xxxx represents the Username given to the user when the
account was created on the KH1508Ai / KH1516Ai.
Š Use the same Username on both the RADIUS server and the
KH1508Ai / KH1516Ai.
Š Use the same Group name on both the RADIUS server and the
KH1508Ai / KH1516Ai.
Š Use the same Username/Group name on both the RADIUS server
and the KH1508Ai / KH1516Ai.
In each case, the user’s access rights are the ones assigned that were
assigned when the User of Group was created on the KH1508Ai /
KH1516Ai. (See Adding Users, page 102.)
Š LDAP / LDAPS Authentication and Authorization Settings
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To allow authentication and authorization for the KH1508Ai / KH1516Ai
via LDAP / LDAPS, refer to the information in the table, below:
Item
Action
Enable
Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
Type
Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server IP
and Port
Fill in the IP address and port number for the LDAP or LDAPS
server.
Š You can use the IPv4 address, the IPv6 address or the
domain name in the LDAP Server field.
Š For LDAP, the default port number is 389; for LDAPS, the
default port number is 636.
Timeout
Set the time in seconds that the KH1508Ai / KH1516Ai waits for
an LDAP or LDAPS server reply before it times out.
Admin DN
Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this field. For example, the entry might
look like this:
Password
Key in the LDAP administrator’s password.
Admin Name
Key in the LDAP administrator’s username.
Search DN
Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
Admin Group
Key in the Group Name for KH1508Ai / KH1516Ai administrator
users.
ou=kh1516ai,dc=aten,dc=com
If Enable Authorization is not checked, this field is used to
authorize users that are logging in. If a user is in this group, the
user receives full access rights. If a user is not in this group, the
user only receives limited access rights. Consult the LDAP /
LDAPS administrator to ascertain the appropriate value.
(Continues on next page.)
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(Continued from previous page.)
On the LDAP / LDAPS server, Users can be authenticated with any of the
following methods:
Š With MS Active Directory schema.
Š Without schema – Only the Usernames used on the KH1508Ai /
KH1516Ai are matched to the names on the LDAP / LDAPS server. User
privileges are the same as the ones configured on the switch.
Š Without schema – Only Groups in AD are matched. User privileges are the
ones configured for the groups he belongs to on the switch.
Š Without schema – Usernames and Groups in AD are matched. User
privileges are the ones configured for the User and the Groups he belongs
to on the switch.
CC Management Settings
To allow authorization for the KH1508Ai / KH1516Ai through a CC (Control
Center) server, check Enable and fill in the CC Server’s IP address and Service
port in the appropriate fields. You can use the IPv4 address, the IPv6 address
or the domain name in the CC Server IP field.
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Security
The Security page is divided into six main panels, as described in the sections
that follow.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
To set the Login Failures policy, check the Enable checkbox (the default is for
Login Failures to be enabled). The meanings of the entries are explained in the
table below:
Entry
Explanation
Disable User Account
If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is
automatically locked out. No logins from the
username and password that have failed will be
accepted. The default is enabled.
IP Address Locked
If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log
in from that IP is automatically locked out. No logins
from that computer will be accepted. The default is
enabled.
Note: If the IP is changed, the computer will no
longer be locked out.
Allowed
Sets the number of consecutive failed login attempts
that are permitted from a remote computer. The
default is 5 times.
Timeout
Sets the amount of time a remote computer must
wait before attempting to login again after it has
exceeded the number of allowed failures. The
default is 3 minutes.
Note: If Login Failures is not enabled, users can attempt to log in an unlimited
number of times with no restrictions. For security purposes, we
recommend that you enable this function and enable the lockout
policies.
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Login String
The Login String entry field lets the super administrator specify a login string
(in addition to the IP address) that users must add to the IP address when they
access the KH1508Ai / KH1516Ai with a browser.
For example, if 192.168.0.126 were the IP address, and abcdefg were the login
string, then the user would have to key in:
192.168.0.126/abcdefg
Note: 1. Users must place a forward slash between the IP address and the
string.
2. If no login string is specified here, anyone will be able to access the
KH1508Ai / KH1516Ai login page using the IP address alone. This
makes your installation less secure.
The following characters are allowed in the string:
0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] , . |
The following characters are not allowed:
% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]
Compound characters (É Ç ñ ... etc.)
For security purposes, we recommend that you change this string occasionally.
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Security
Š IP and MAC Filtering
IP and MAC Filters control access to the KH1508Ai / KH1516Ai based on
the IP and/or MAC addresses of the client computers attempting to
connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If
any filters have been configured, they appear in the IP Filter and/or MAC
Filter list boxes.
To enable IP and/or MAC filtering, Click to put a check mark in the IP
Filter Enable and/or MAC Filter Enable checkbox.
Š If the include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
Š If the exclude button is checked, all the addresses within the filter
range are denied access; all other addresses are allowed access.
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Š Adding Filters
To add an IP filter, do the following:
1. Click Add. A script prompt dialog box appears.
2. Specify whether you are filtering an IPv4 or IPv6 address.
3. Key the address you want to filter in the From: field.
Š To filter a single IP address, click to put a check in the Single IP
checkbox.
Š To filter a continuous range of addresses, key in the end number of
the range in the To: field.
Note: This description is for the AP GUI. The Browser GUI differs as
follows:
1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and
To fields for IPv4 filtering.
2. It doesn’t have a checkbox to specify a single IP address. To
filter a single IPv4 address, key the same address in both the
From and To fields.
4. After filling in the address, click OK.
5. Repeat these steps for any additional IP addresses you want to filter.
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To add a MAC filter, do the following:
1. Click Add. A script prompt dialog box.
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
Š IP Filter / MAC Filter Conflict
If there is a conflict between an IP filter and a MAC filter – in other words,
if a computer’s address is allowed by one filter but blocked by the other –
then the blocking filter takes precedence (the computer’s access is
blocked).
Š Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list boxes and
click Modify. The Modify dialog box is similar to the Add dialog box.
When it comes up, simply delete the old address(es) and replace it with the
new one(s).
Š Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
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Encryption
These flexible encryption alternatives for keyboard/mouse and video let you
choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any
or all of them.
Enabling encryption affects system performance – no encryption offers the
best performance; the greater the encryption the greater the adverse effect. If
you enable encryption, the performance considerations are as follows:
Š RC4 offers the least impact on performance; DES is next; then 3DES or
AES
Š The RC4 + DES combination offers the least impact of any combination
Working Mode
An explanation of the Working Mode items is given in the table, below:
Item
Explanation
Enable ICMP
If ICMP is enabled, the KH1508Ai / KH1516Ai can be pinged. If it is
not enabled, the device cannot be pinged. The default is Enabled.
Enable Multiuser
Operation
Enabling Multiuser operation permits up to 32 users to log in at the
same time to share the remote bus. If not enabled, only one user
can log in at a time. The default is Enabled.
Enable Browser
Enabling Browser means browser access is permitted. If this is
disabled, users must access the switch with an HTTP URL.
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Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Š Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed
Private Certificates, page 176 for details about using OpenSSL to generate
your own private key and SSL certificate.
Š Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate,
go to a CA (Certificate Authority) website to apply for an SSL certificate.
After the CA sends you the certificate and private encryption key, save
them to a convenient location on your computer.
Š Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your
certificate file is located; and select it.
3. Click Upload to complete the procedure.
Note: 1. Clicking Restore Default returns the device to using the default
ATEN certificate.
2. Both the private encryption key and the signed certificate must be
imported at the same time.
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Port Configuration
The Port Configuration page displays status information and allows you to set
the properties of a port that has been selected in the Sidebar.
An explanation of the configuration fields is given in the table, below:
Field
Port OS
Explanation
Specifies the operating system that the server on the connected port is
using. Choices are Win, Mac, Sun, and Other. The default is Win.
OS Language Specifies the OS language being used by the server on the connected
port. Drop down the list to see the available choices. The default is
English US.
Cable Length
Specifies the length of the Cat5e/6 cable that is used to connect the
server to the port. Choices are Short (less than 10 m), Medium (10–25
m), and Long (greater than 25 m). The default is Short.
Note: Cable length can affect video quality. Generally speaking,
shorter cables offer better quality. This setting is designed to
compensate for longer or shorter cable lengths. You can experiment to
find the setting that best suits your connection.
Access Mode
Defines how the port is to be accessed when multiple users have
logged on, as follows:
Exclusive: The first user to switch to the port has exclusive control
over the port. No other users can view the port. The Timeout function
does not apply to ports which have this setting.
Occupy: The first user to switch to the port has control over the port.
However, additional users may view the port’s video display. If the
user who controls the port is inactive for longer than the time set in
the Timeout box, port control is transferred to the first user to move
the mouse or strike the keyboard.
Share: Users simultaneously share control over the port. Input from
the users is placed in a queue and executed chronologically. .
Exit Macro
The Exit Macro panel contains a dropdown list box of user created
System macros. You can select a macro from the list that will execute
when exiting the remote server. See System Macros, page 72 for
details on creating exit macros.
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Date/Time
The Date/Time dialog page sets the KH1508Ai / KH1516Ai time parameters.
Set the parameters according to the information below.
Time Zone
Š To establish the time zone that the KH1508Ai / KH1516Ai is located in,
drop down the Time Zone list and choose the city that most closely
corresponds to where it is at.
Š If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
Date
Š Select the month from the dropdown listbox.
Š Click < or > to move backward or forward by one year increments.
Š In the calendar, click on the day.
Š To set the time, use the 24 hour HH:MM:SS format.
Š Click Set to save your settings.
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Time
To manually set the time, enter the values in the boxes and click Set.
Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in either the IPv4
address, IPv6 address, or domain name of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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Set Quick View Ports
The Quick View tab in the Device Management page lets the administrator
select which ports to include as quick view ports.
Š To select/deselect a port as a quick view port, check the Enable Quick
View box for that port.
Š When a port has been selected as quick view, an icon appears next to the
port number in the Sidebar and in the port list on the main screen. When a
port is deselected, the icon disappears.
Š Click Save at the bottom of the page to save your selections.
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Chapter 10
Log
Overview
The KH1508Ai / KH1516Ai logs all the events that take place on it. To view
the contents of the log, click the Log tab. The device’s Log Information page,
similar to the one below, appears:
Browser GUI
AP GUI
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Log Information
The Log page displays events that take place on the KH1508Ai / KH1516Ai,
and provides a breakdown of the time, the user, and a description of each one.
You can change the sort order of the display by clicking on the column
headings.
The log file tracks a maximum of 512 events. When the limit is reached, the
oldest events get discarded as new events come in.
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Chapter 11
Maintenance
Overview
The Maintenance function is used to upgrade firmware; backup and restore
configuration and account information; and restore default values.
Browser GUI
AP GUI
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Device Firmware Upgrade
As new versions of the firmware become available, they can be downloaded
from our website. Check the website regularly to find the latest information and
packages.
To upgrade the device firmware, do the following:
1. Download the new firmware file to your computer.
2. Log in to the KH1508Ai / KH1516Ai; and click the Maintenance tab. The
Maintenance tab opens to the Firmware File page:
3. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
4. Click Upgrade Firmware to start the upgrade procedure.
Š If you enabled Check Main Firmware Version the current firmware
level is compared with that of the upgrade file. If the current version is
equal to or higher than the upgrade version, a popup message appears,
to inform you of the situation and stops the upgrade procedure.
Š If you didn't enable Check Main Firmware Version, the upgrade file is
installed without checking what its level is.
Š As the upgrade proceeds, progress information is shown in the
Progress bar.
Š Once the upgrade completes successfully, the switch resets itself.
5. Log in again, and check the firmware version to be sure it is the new one.
Note: To recover from a “failed upgrade” situation, see Firmware Upgrade
Recovery, page 135.
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Chapter 11. Maintenance
Adapter Firmware Upgrade
The Adapter Firmware page is used to upgrade the firmware of the KVM
Adapter Cables.
To perform the upgrades, do the following:
1. Log in to the KH1508Ai / KH1516Ai; click the Maintenance tab; and
select the Adapter Firmware menu item: to bring up a list of the adapter
firmware versions that are stored in the main firmware. If you upgraded
the main firmware, it may contain newer versions of the adapter firmware
than the versions currently on the adapters.
2. Compare the adapter firmware versions stored in the main firmware with
the versions listed in the Current F/W Version column of the Main Panel.
If the versions stored in the firmware are newer than the ones on the
adapters, you will probably want to perform the adapter upgrade.
3. In the Name column of the Main Panel, check the ports whose Adapters
you want to upgrade.
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4. Click Upgrade Adapters to start the upgrade procedure.
Š If you enabled Check Adapter Firmware Version, the current firmware
level(s) are compared with that of the upgrade versions. If the current
version is equal to, or higher than the upgrade version, a message
appears in the adapters Progress column informing you that no
upgrade is available and stops the upgrade procedure.
Š If you didn't enable Check Adapter Firmware Version, the upgrade
files are installed without checking what their level is.
Š When the procedure completes the new adapter firmware version
displays.
Note: 1. The switch may work with older adapter firmware versions, but for
optimum compatibility we recommend upgrading your Adapter
Cable firmware to that stored with the switch’s Main firmware.
2. You can perform the upgrade procedure anytime you add an Adapter
to the installation to make sure it is working with the latest firmware
version.
3. To recover from a “failed upgrade” situation, see Adapter Firmware
Upgrade Recovery, page 135.
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Chapter 11. Maintenance
Firmware Upgrade Recovery
Should the switch’s main firmware upgrade procedure fail, and the switch
becomes unusable, the following firmware upgrade recovery procedure will
resolve the problem:
1. Power off the switch.
2. Press and hold the Reset Switch in (see Reset Switch, page 8).
3. While holding the Reset Switch in, power the switch back on.
This causes the switch to use the original factory installed main firmware
version. Once the switch is operational, you can try upgrading the main
firmware again.
Adapter Firmware Upgrade Recovery
Should the adapter firmware upgrade procedure fail for one of the KVM
Adapter Cables and the adapter becomes unusable, the following adapter
firmware upgrade recovery procedure will resolve the problem:
1. Unplug the Adapter from the server it is connected to.
2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e
connector) to the RECOVER position.
3. Plug the Adapter back into the server.
4. Repeat the Adapter upgrade procedure.
5. After the Adapter has been successfully upgraded, unplug the Adapter
from the server it is connected to; slide the Firmware Upgrade Recovery
Switch back to the NORMAL position; and plug the Adapter back in.
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Backup/Restore
Selecting the Backup/Restore menu item gives you the ability to back up the
switch’s configuration and user profile information:
Backup
To backup the device’s settings do the following:
1. In the Password field, key in a password for the file.
Note: 1. Setting a password is optional. If you do not set one, the file can
be restored without specifying a password.
2. If you do set a password, make a note of it, since you will need it
to be able to restore the file.
2. Click Backup.
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
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System Operation
The System Operation page lets you restore certain configuration changes that
were made to the KH1508Ai / KH1516Ai back to their original factory default
values.
]
The functions performed on this page are as follows:
Clear Port Names:
Clicking this button removes names that have been assigned to the ports
Reset to Default:
Clicking this button undoes all Customization page changes that have been
made to the KH1508Ai / KH1516Ai (except for the Port Names), as well as the
Network Transfer Rate (on the Network page), and returns the parameters to
the original factory default settings.
System Reset:
Clicking this button makes the KH1508Ai / KH1516Ai reset itself and
implement all the new settings when you log out. (Following the reset, wait
approximately 30 to 60 seconds before logging back in.)
Note: Even though the changed IP settings are ignored, they still remain in the
network settings fields. Which means that the next time you open this
page the Reset on exit checkbox will automatically be enabled, and
when the switch resets, the new IP settings that you thought you
discarded will become the ones used by the switch. To avoid this
problem, you should go back to the network settings page and be sure
that the IP settings that appear in the fields are the ones you want to use.
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Chapter 12
Download
Overview
Download is used to download stand-alone AP versions of the Windows
Client, the Java Client, the Log Server, and the PON AP:
Click the program you want to download; save it to a convenient location on
your hard disk, and run it from there.
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Chapter 13
Port Operation
Overview
After you have successfully logged in (see Logging In, page 47), the
KH1508Ai / KH1516Ai opens to the Port Access tab’s Connections page, with
the first KH1508Ai / KH1516Ai selected in the sidebar:
Note: See Connections, page 93 for details about the Port Access Connections
page.
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Connecting to a Port
All the devices, ports, and outlets that a user is permitted to access are listed in
the Sidebar at the left of the page.
Š To connect to a port when a device is selected in the Sidebar, double click
its icon in the Sidebar; or double click anywhere on its line entry in the
main central panel; or select it in the main panel and click Connect at the
bottom right of the page.
Š To connect to a port when the port is selected in the Sidebar, click
Connect at the right of the Status panel (see page 93).
Once you switch to a port, its screen displays on your monitor, and your
keyboard and mouse input affects the remote server:
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The Port Toolbar
The KH1508Ai / KH1516Ai interface provides a toolbar to help you with port
switching operations from within the captured port. To bring up the toolbar, tap
the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper
left corner of the screen:
Depending on the settings that were selected for ID Display (see page 95), the
Port Number and/or the Port Name display at the right of the toolbar. The
meanings of the toolbar icons are given in a table on page 144.
When the toolbar displays, mouse input is confined to the toolbar area and
keyboard input has no effect on the server connected to the port. To carry out
operations on the server, close the toolbar by clicking its X icon.
To return to the Port Access Connections page, either click the appropriate icon
(see The Toolbar Icons, page 144), or tap the GUI hotkey again.
Note: 1. You can adjust the toolbar transparency (see Video Settings, page 75).
2. The toolbar functions and icons are also incorporated in the Control
Panel. If you choose to enable them in the Control Panel (see Control
Panel Configuration, page 86), you can disable the Toolbar (see User
Preferences, page 95 for details). To recall the Port Access
Connections page when there is no Toolbar, simply tap the GUI
hotkey twice.
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The Toolbar Icons
The meanings of the toolbar icons are explained in the table below.
Icon
Purpose
Click to switch to the previous station on the installation without
having the recall the Port Access page.
Click to switch to the next station on the installation without
having to recall the Port Access page.
Click to skip to the first accessible port on the entire installation,
without having to recall the Port Access page.
Click to skip to the first accessible port previous to the current
one, without having to recall the Port Access page.
Click to begin Auto Scan Mode. The KH1508Ai / KH1516Ai
automatically switches among the ports that were selected for
Auto Scanning. This allows you to monitor their activity without
having to switch among them manually.
Click to skip from the current port to the next accessible one,
without having to recall the Port Access page.
Click to skip from the current port to the last accessible port on
the entire installation, without having to recall the Port Access
page.
Click to recall the Port Access page.
Click to invoke Panel Array Mode (see Panel Array Mode,
page 148).
Click to close the toolbar.
Click to logout and exit the application.
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Toolbar Hotkey Port Switching
When the toolbar displays, you can use hotkeys to provide KVM focus to a port
directly from the keyboard. The KH1508Ai / KH1516Ai provides the following
hotkey features:
Š Going directly to a port by keying in its port number and clicking Enter.
Š Auto Scanning
Š Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip
Mode.
Note: 1. In order for hotkey operations to take place, the toolbar must be
visible (see The Port Toolbar, page 143).
2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, nonhotkey purposes, you must first close the toolbar.
3. For issues affecting multiple user operation in Auto Scan Mode, see
Multiuser Operation, page 150.
Auto Scanning
The Scan function automatically switches among all the ports that are
accessible to the currently logged on user at regular intervals, so that the user
can monitor their activity automatically.
Š Setting the Scan Interval:
The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see Scan Duration, page 96).
Š Invoking Auto Scan
To start Auto Scanning, with the toolbar showing, tap the A key. The Auto
Scan function cycles through the ports in order – starting from the first
port on the installation. An S appears in front of the Port ID Display to
indicate that the port is being accessed under Auto Scan Mode.
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Š Pausing Auto Scan
While you are in Auto Scan Mode, you can pause the scanning in order to
keep the focus on a particular server by pressing P. During the time that
Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular server can be
more convenient than exiting Auto Scan Mode because when you Resume
scanning, you start from where you left off. If, on the other hand, you were
to exit and then restart Auto Scan Mode, the scanning would start over
from the very first server on the installation.
To Resume Auto Scanning after a pause, press any key except [Esc] or the
[Spacebar]. Scanning continues from where it left off.
Š Exiting Auto Scan
While Auto Scan Mode is in effect, ordinary keyboard functions are
suspended. You must exit Auto Scan Mode in order to regain normal
control of the keyboard. To exit Auto Scan Mode press [Esc] or the
[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.
Skip Mode
Skip Mode allows you to switch ports in order to monitor the servers manually.
You can dwell on a particular port for as long or as little as you like - as
opposed to Auto Scanning, which automatically switches after a fixed interval.
The Skip Mode hotkeys are the four Arrow keys. Their operation is explained
in the table below:
Arrow
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Action
←
Skips from the current port to the first accessible port previous to it.
→
Skips from the current port to the first accessible port that comes after it.
↑
Skips from the current port to the first accessible port on the installation.
↓
Skips from the current port to the last accessible port on the installation.
Chapter 13. Port Operation
Recalling the Port Access Page
To dismiss the toolbar and bring back the Port Access page, do one of the
following:
Š Tap the GUI Hotkey once.
Š From the toolbar, click the icon that recalls the Port Access page (see The
Toolbar Icons, page 144).
The toolbar closes, and the Port Access Page appears.
GUI Hotkey Summary Table
The following table presents a summary of the GUI Hotkey actions after you
have accessed a port. See User Preferences, page 95 to set the GUI Hotkey.
To...
Open the Toolbar
Do This...
Click the GUI Hotkey twice
Open the Port The Toolbar is open
Click the GUI Hotkey once
Access Page
The Toolbar is not open Click the GUI Hotkey three times
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Panel Array Mode
Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,
the screen divides into a grid of panels:
Š Each panel represents one of the switch’s ports beginning with Port 1 at
the upper left, and going from left to right; top to bottom.
Š The number of panels in the array can be selected by clicking the Show
More Ports, and Show Fewer Ports symbols on the panel array toolbar
(see the following page for an explanation of the panel array toolbar).
Š Only ports that are accessible to the user are displayed. For ports that are
not accessible, the panel is blank.
Š If the server connected to a port is on line, its screen displays in its panel,
otherwise the panel is blank.
Š Mousing over a panel displays information about the port (port name,
online status, port access status, and resolution).
Š You can access a server connected to a port by moving the mouse pointer
over its panel and clicking. You switch to the server exactly as if you had
selected it from the Port Access page.
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Panel Array Toolbar
The panel array toolbar provides shortcut navigation and control of the panel
array. The toolbar can be dragged anywhere on the screen. Mousing over an
icon brings up a “tooltip” that provides a short description of the icon’s
function. The icon functions are described in the table below:
Click and drag to move the toolbar.
Note: This icon is only available with the Windows Clients. To move the
Java Client toolbars, click on any empty space and drag.
Pause panel scanning, leaving the focus on the panel that currently has it.
Move back four panels.
Move to the previous panel.
Move to the next panel.
Move ahead four panels.
Show More Ports: Increase the number of panels in the array.
Show Fewer Ports: Decrease the number of panels in the array.
Toggle 4/3 aspect ratio.
Exit Panel Array mode.
Note: For issues affecting multiple user operation in Panel Array Mode, see
Multiuser Operation, page 150.
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Multiuser Operation
The KH1508Ai / KH1516Ai supports multiuser operation. When multiple users
simultaneously access the switch from client computers, the rules of
precedence that apply are shown in the following table:
Operation
Rule
General
The switches utilize a single shared bus implementation –
although they support local and remote login at the same
time, they do not support independent operation. If a local
user logs in while a remote user has already opened a
session, the local user sees the same screen that the
remote user is working on
Auto Scan Mode
If a user has invoked Auto Scan Mode (see page 145), and
then another user logs on, at first the new user sees the GUI
Main Page – but as soon as he accesses any port, he
automatically enters Auto Scan Mode (since he is sharing
the bus with the original user).
Any user can halt Auto Scan Mode by recalling the GUI Main
Page. When this occurs, Auto Scan Mode stops and all the
other users on the bus are switched to the port that was
being accessed when Auto Scan Mode stopped.
Panel Array Mode
Š If a user has invoked Panel Array Mode (see page 148),
and then another user logs on, the new user sees the GUI
Main Page – but as soon as he accesses any port, he
automatically enters Panel Array Mode (since he is
sharing the bus with the original user).
Š Panel Array Mode continues until the original user stops it.
(Administrators can override Panel Array Mode, however.)
Š Only the user who starts Panel Array Mode can use the
Skip Mode (see page 146), function.
Š Only the user who starts Panel Array Mode can switch
ports. Other users automatically switch to the ports that
the original user selects. However, if one of the other
users does not have access rights to the port that the
original user switches to, that user will not be able to view
the port.
Š Individual users can increase or decrease the number of
panels they wish to view in Panel Array Mode; however,
the picture quality may decrease as the number of panels
increases.
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Chapter 14
The Log Server
The Windows-based Log Server is an administrative utility that records all the
events that take place on selected KH1508Ai / KH1516Ai units and writes them
to a searchable database. This chapter describes how to install and configure
the Log Server.
Installation
1. Log into the KH1508Ai / KH1516Ai (see page 47).
2. Click the Download tab and download the Log Server AP program.
3. Go to the location on your hard disk that you downloaded the Log Server
program to, and double click its icon (LogSetup.exe) to bring up the
Windows Client Connection Screen:
Note: If the browser cannot run the file, save it to disk, instead, and run the
file from your disk.
The Log Server installation screen appears:
4. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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Starting Up
To start the Log Server, either double click the program icon, or key in the full
path to the program on the command line. The first time you run it, a screen
similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified in
theANMS settings – see Log Server, page 113.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.
See The Log Server program does not run., page 165 if the program
doesn’t start.
The screen is divided into three components:
Š A Menu Bar at the top
Š A panel that will contain a list of KH1508Ai / KH1516Ai in the middle
(see The Log Server Main Screen, page 157).
Š A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
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The Log Server
The Menu Bar
The Menu bar consists of four items:
Š Configure
Š Events
Š Options
Š Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the List window to
enable it.
Configure
The Configure menu contains three items: Add; Edit; and Delete. They are
used to add new units to the List; edit the information for units already on the
list; or delete units from the list.
Š To add a unit to the list, click Add.
Š To edit or delete a listed unit, first select the target in the List window, then
open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below, appears:
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A description of the fields is given in the table, below:
Field
Explanation
Address
This can either be the IP address of the computer the Log Server is
running on, or its DNS name.
Port
The port number that was assigned to the Log Server under Device
Management (see Log Server, page 113).
Description
This field is provided so that you can put in a descriptive reference for
the unit to help identify it.
Limit
This specifies the number of days that an event should be kept in the
Log Server's database. Events that exceed the amount of time
specified here can be removed with the Maintenance function (see
Maintenance:, page 155).
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search:
Search allows you to search for events containing specific words or strings.
When you access this function, a screen, similar to the one below, appears:
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The Log Server
A description of the items is given in the table, below:
Item
Description
New search
This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected unit.
Search last results
This is a secondary search performed on the events that
resulted from the previous search.
Search excluding last
results
This is a secondary search performed on all the events in the
database for the selected unit excluding the events that
resulted from the previous search.
Server List
KH1508Ai / KH1516Ai units are listed according to their IP
address. Select the unit that you want to perform the search on
from this list. You can select more than one unit for the search.
If no units are selected, the search is performed on all of them.
Priority
Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most specific.
Least results appear in black; Less results appear in blue;
Most results appear in red.
Start Date
Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time
Select the time that you want the search to start from. The
format follows the HH:MM:SS convention.
End Date
Select the date that you want the search to end at.
End Time
Select the time that you want the search to end at.
Pattern
Key in the pattern that you are searching for here. The multiple
character wildcard (%) is supported. E.g., h%ds would match
hands and hoods.
Results
Lists the events that contained matches for the search.
Search
Click this button to start the search.
Print
Click this button to print the search results.
Export
Click this button to save the search results to file.
Exit
Click this button to exit the Log Server.
Maintenance:
This function allows the administrator to perform manual maintenance of the
database, such as erasing specified records before their expiration time is up.
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Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if its previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below,
appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
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The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
Š The upper (List) panel lists all of the units that have been selected for the
Log Server to track (see Configure, page 153).
Š The lower (Event) panel displays the tick information for the currently
selected unit. (If there are more than one unit, the selected unit is the one
that is highlighted).
Š To select a unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
Field
Recording
Explanation
Determines whether the Log Server records the ticks for this
unit, or not. If the Recording checkbox is checked, the field
displays Recording, and the ticks are recorded. If the
Recording checkbox is not checked, the field displays Paused,
and the ticks are not recorded.
Note: Even though a unit is not the currently selected one, if
its Recording checkbox is checked, the Log Server will still
record its ticks.
Address
This is the IP Address or DNS name that was given to the unit
when it was added to the Log Server (see Configure,
page 153).
Port
This is the Access Port number assigned to the unit (see
Configure, page 153).
Connection
Š If the Log Server is connected to the unit, this field displays
Connected.
Š If the Log Server is not connected, this field displays
Waiting. This means that the Log Server's MAC address
has not been set properly. It needs to be set on the Device
Management Date/Time page (see page 126).
Days
This field displays the number of days that the unit's log events
are to be kept in the Log Server's database before expiration
(see Configure, page 153).
Description
This field displays the descriptive information given for the unit
when it was added to the Log Server (see Configure,
page 153).
The Event Panel
The lower panel displays log events for the currently selected unit. Note that if
there are more than one units, even though they aren't currently selected, if their
Recording checkbox is checked, the Log Server records their log events and
keeps them in its database.
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Appendix
Safety Instructions
General
Š Read all of these instructions. Save them for future reference.
Š Follow all warnings and instructions marked on the device.
Š Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Š Do not use the device near water.
Š Do not place the device near, or over, radiators or heat registers.
Š The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
Š The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Š Never spill liquid of any kind on the device.
Š Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Š The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Š The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
Š To prevent damage to your installation it is important that all devices are
properly grounded.
Š The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Š Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
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Š If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
Š To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Š Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Š Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Š Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
Š If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
Š The power cord or plug has become damaged or frayed.
Š Liquid has been spilled into the device.
Š The device has been exposed to rain or water.
Š The device has been dropped, or the cabinet has been damaged.
Š The device exhibits a distinct change in performance, indicating a need
for service.
Š The device does not operate normally when the operating instructions
are followed.
Š Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Š Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
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Appendix
Rack Mounting
Š Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Š Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Š Make sure that the rack is level and stable before extending a device from
the rack.
Š Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
Š After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Š Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Š Make sure that all equipment used on the rack – including power strips and
other electrical connectors – is properly grounded.
Š Ensure that proper airflow is provided to devices in the rack.
Š Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer
Š Do not step on or stand on any device when servicing other devices in a
rack.
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Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
Email Support
Online
Support
support@aten.com
Technical Support
http://support.aten.com
Troubleshooting
Documentation
Software Updates
http://www.aten.com
Telephone Support
886-2-8692-6959
North America
Email Support
ATEN TECH support@aten-usa.com
ATEN NJ
Online
Support
Technical Support
ATEN NJ
Troubleshooting
Documentation
Software Updates
Telephone Support
sales@aten.com
ATEN TECH http://www.aten-usa.com/support
http://support.aten.com
ATEN TECH http://www.aten-usa.com
ATEN NJ
http://www.aten.com
ATEN TECH 1-888-999-ATEN
ATEN NJ
1-732-356-1703
When you contact us, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help.
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Appendix
Troubleshooting
Administration
Problem
Resolution
After upgrading firmware, the
KH1508Ai / KH1516Ai still appears to
be using the old firmware version.
Your Internet browser is displaying cached web
pages – not new ones. Clear your browser
cache; delete all temporary Internet files and
cookies, close the Internet browser, and then
open a new instance of the browser.
The default network setting for the
KH1508Ai / KH1516Ai is DHCP, but
the network uses fixed IP addresses
and doesn’t have a DHCP server.
Use the local console OSD’s F4 function to
give the KH1508Ai / KH1516Ai a fixed IP
address. See page 31, for details.
General Operation
Problem
Resolution
Erratic Operation
Press and hold the Reset Switch (see page 8)
for longer than three seconds.
Mouse and/or keyboard not
responding due to improper mouse
and/or keyboard reset.
Unplug the cable(s) from the console port(s),
then plug it back in again.
Sudden loss of network connection
due to local reset of KH1508Ai /
KH1516Ai.
Close your KH1508Ai / KH1516Ai connection.
Wait approximately 30 seconds, and log in
again.
Mouse Pointer Confusion
If you find the display of two mouse pointers
(local and remote) to be confusing or
annoying, you can use the Toggle Mouse
Display function to shrink the non-functioning
pointer. See page 85 for details.
Some characters that are keyed in
don’t display on the remote system
This is usually due to the local OS keyboard
language and the remote OS keyboard
language being different. Make sure that the
keyboard language for both systems are the
same.
Video is a little blurred, or a little overly Change the Cat5e/6 cable length setting. See
sharp.
page 32.
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KH1508Ai / KH1516Ai Online Help
The Windows Client
Problem
Resolution
won't connect to the KH1508Ai /
KH1516Ai.
DirectX 8.0 or higher must be installed on your
computer.
Remote mouse pointer is out of
sync.
1. Use the AutoSync feature (see Video Settings,
page 89), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse feature (see Mouse Synchronization, page 110) to bring them back in sync.
3. If the two methods described above fail to
resolve the problem, use the Toggle Mouse Display function (see page 85).
Part of remote window is off my
monitor.
Use the AutoSync feature (see Video Settings,
page 89) to synchronize the local and remote
monitors.
My antivirus program reports that
there is a trojan after I access the
KH1508Ai / KH1516Ai with my
browser and then open the
Windows Client Viewer.
The Windows Client Viewer uses an ActiveX plugin
(windows.ocx) that some antivirus programs
mistakenly see as a virus or trojan. We have tested
our firmware extensively and found no evidence of
a virus or trojan. You can add the plugin to your
antivirus program’s White List and use the Viewer
safely. If you are reluctant to use the Windows
Client Viewer, however, you can simply use the
Java Client Viewer, instead.
The Java Client
For connection and operation problems, see the table below:
Problem
Java Client won't
connect to the
KH1508Ai /
KH1516Ai.
Resolution
1. Java JRE 6 update 3 or higher must be installed on your computer.
2. Make sure to include the correct name of the web page
when you specify the KH1508Ai / KH1516Ai's IP address.
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
National language
characters do not
appear.
When entering national language characters, if your local
keyboard is set to a non-English national language layout, you
must set the remote computer's keyboard layout to English.
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Appendix
The Log Server
Problem
The Log Server
program does not
run.
Resolution
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in
order to access the database.
This driver is automatically installed with Windows ME, 2000,
and XP.
For Windows 98 and NT you will have to go to the Microsoft
download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate
method of obtaining it is to install Windows Office Suite. Once
the driver file or Suite has been installed, the Log Server will run.
Panel Array Mode
Problem
Low resolution video in Panel
Array Mode.
Resolution
Increase the number of panels that are displayed.
Some users only receive a partial The first user to invoke Panel Array Mode should
image when multiple remote
set it to display a minimum of four panels.
users are logged in concurrently.
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Sun Systems
Problem
Resolution
Video display problems with
The display resolution should be set to 1024 x 768.
HDB-15 interface systems
Under Text Mode:
(e.g. Sun Blade 1000 servers).
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out.
3. Log in.
Video display problems with
13W3 interface systems (e.g.
Sun Ultra servers).*
The display resolution should be set to 1024 x 768.
Under Text Mode:
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
ffbconfig -res 1024x768x60
2. Log out.
3. Log in.
* These solutions work for most common Sun VGA cards. If using them fails
to resolve the problem, consult the Sun VGA card's manual.
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Appendix
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Note: 1. These procedures are to be performed on the computers attached to
the KH1508Ai / KH1516Ai's ports - not on the computer you are using
to access the KH1508Ai / KH1516Ai.
2. In order for the local and remote mice to synchronize, you must use
the generic mouse driver supplied with the Windows operating
system. If you have a third party driver installed - such as one
supplied by the mouse manufacturer - you must remove it.
1. Windows 2000:
Set the mouse speed to the middle position; set the mouse acceleration to
None (Control Panel → Mouse → Mouse Properties → Motion):
2. Windows XP / Windows Server 2003:
Set the mouse speed to the middle position; disable Enhance Pointer
Precision (Control Panel → Printers and Other Hardware → Mouse →
Pointer Options):
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3. Windows ME / Windows 95:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98:
Set the mouse speed to the slowest position.
5. Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
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Appendix
IP Address Determination
If you are an administrator logging in for the first time, you need to access the
KH1508Ai / KH1516Ai in order to give it an IP address that users can connect
to. There are three methods to choose from. In each case, your client computer
must be on the same network segment as the KH1508Ai / KH1516Ai. After you
have connected and logged in you can give the KH1508Ai / KH1516Ai its fixed
network address. (See Network, page 109.)
The Local Console
The easiest way to assign an IP address is from the local console. Refer to SET
IP ADDRESS, page 31, for details on the procedure involved.
IP Installer
For client computers running Windows, an IP address can be assigned with the
IP Installer utility. The utility can be obtained from the Download area of our
website. Look under Driver/SW, and the model of your switch. After
downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
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KH1508Ai / KH1516Ai Online Help
3. Select the KH1508Ai / KH1516Ai in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want. The KVM Over the NET™ switch’s
MAC address is located on its bottom panel.
4. Select either Obtain an IP address automatically (DHCP), or Specify an
IP address. If you chose the latter, fill the IP Address, Subnet Mask, and
Gateway fields with the information appropriate to your network.
5. Click Set IP.
6. After the IP address shows up in the Device List, click Exit. See IP
Installer, page 110 for more information.
Browser
1. Set your client computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the KH1508Ai / KH1516Ai.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and
you will be able to connect.
3. Assign a fixed IP address for the KH1508Ai / KH1516Ai that is suitable
for the network segment that it resides on.
4. After you log out, reset your client computer's IP address to its original
value.
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Appendix
Specifications
Function
Computer Connections
KH1508Ai
KH1516Ai
Direct
8
16
Max.
128 (via daisy chain)
256 (via daisy chain)
Port Selection
Connectors
OSD; Hotkey; Pushbutton
Console
Port
Keyboard
Video
1 x HDB-15 Female (Blue)
Mouse
1 x 6-pin Mini-DIN Female (Green)
1 x USB Type A Female (White)
KVM Port
16 x RJ-45 Female
1 x DB-25 Male (Black)
Power
1 x 3-prong AC socket
F/W Upgrade
PON
Laptop Console
1 x RJ-45 Female
1 x RJ-11 Female (Black)
1 x RJ-45 Female
1 x USB Mini Type B Female (Black)
Reset
1 x Semi-recessed Pushbutton
Power
1 x Rocker
Port Selection
LEDs
8 x RJ-45 Female
Daisy Chain Ports
LAN
Switches
1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type A Female (White)
8 x Pushbutton
16 x Pushbutton
On Line
8 (Green)
16 (Green)
Selected
8 (Orange)
Power
Station ID
Link
10 / 100Mbps
Emulation
Keyboard/Mouse
Video
Local
Remote
Scan Interval
I/P Rating
Power Consumption
16 (Orange)
1 (Blue)
1 x 2-digit 7-segment (Orange)
1 (Orange)
1 (Orange / Green)
PS/2, USB
1600 x 1200 @ 60Hz (40m; 1280 x 1024 @ 75Hz
(50m with KA7xxx Adapter Cable)
1600 x 1200 @ 60Hz
1–255 secs
100–240V AC; 50/60Hz; 1A
120V/12.5W; 230V/12.7W
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KH1508Ai / KH1516Ai Online Help
Function
KH1508Ai
Environment Operating Temp.
0–50° C
Storage Temp.
Humidity
Physical
Properties
Dimensions L x W x H
172
-20–60° C
0–80% RH; Non-condensing
Housing
Weight
KH1516Ai
Metal
2.70 kg
2.77 kg
43.70 x 16.10 x 4.40 cm (19"/1U)
Appendix
Trusted Certificates
Overview
When you try to log in to the device from your browser, a Security Alert
message appears to inform you that the device’s certificate is not trusted, and
asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft list of Trusted Authorities. You have two
options: 1) you can ignore the warning and click Yes to go on; or 2) you can
install the certificate and have it be recognized as trusted.
Š If you are working on a computer at another location, accept the certificate
for just this session by clicking Yes.
Š If you are working at your own computer, install the certificate on your
computer (see below for details). After the certificate is installed, it will be
recognized as trusted.
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KH1508Ai / KH1516Ai Online Help
Installing the Certificate
To install the certificate, do the following:
1. In the Security Alert dialog box, click View Certificate. The Certificate
Information dialog box appears:
Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.
2. Click Install Certificate.
3. Follow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options.
4. When the Wizard presents a caution screen:
Click Yes.
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Appendix
5. Next, click Finish to complete the installation; then click OK to close the
dialog box.
Certificate Trusted
The certificate is now trusted:
When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted:
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KH1508Ai / KH1516Ai Online Help
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used:
/C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 124).
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Appendix
Connection Tables
The following table indicates the relationship between the number of
KH1508Ai / KH1516Ai units and the number of computers that they control
KH1508Ai
No.
Computers
No.
Computers
1
1-8
9
65 - 72
2
9 - 16
10
73 - 80
3
17 - 24
11
81 - 88
4
25 - 32
12
89 - 96
5
33 - 40
13
97 - 104
6
41 - 48
14
105 - 112
7
49- 56
15
113 - 120
8
57 - 64
16
121 - 128
No.
Computers
No.
Computers
1
1 - 16
9
129 - 144
2
17 - 32
10
145 - 160
3
33 - 48
11
161 - 176
4
49 - 64
12
177 - 192
5
65 - 80
13
193 - 208
KH1516Ai
6
81 - 96
14
209 - 224
7
97- 112
15
225 - 240
8
113 - 128
16
241 - 256
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KH1508Ai / KH1516Ai Online Help
Supported Devices
The following table represents a list of supported devices that can be used on a
KH1508Ai / KH1516Ai installation.
Type
Daisy Chain Switches
KH1508A; KH1516A; ACS1208A; ACS1216A;
CS1708A; CS1716A
PON
PN0108
Central Control
CC2000
Note: To connect the KH1508Ai / KH1516Ai to a Power Over the NET™ unit,
first use Cat 5e cable to connect the KH1508Ai / KH1516Ai’s PON port
to an SN0142 adapter; then, connect the adapter to the PON In port on
the Power Over the NET™ unit.
OSD Factory Default Settings
The factory default settings are as follows:
Setting
Default
OSD Hotkey
[Scroll Lock] [Scroll Lock]
Port ID Display
Port Number + Name
Port ID Display Duration
5 Seconds
Scan / Skip Mode
All
Scan Duration
10 Seconds
Screen Blanker
0 Minutes (disabled)
Beeper
On
Accessible Ports
F (Full) For all Users on all Ports
178
Appendix
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), there is a procedure you can use to clear the login information.
Note: Performing this procedure also returns all settings to their defaults.
To clear the login information (and return all settings to their defaults), do the
following:
1. Power off the KH1508Ai / KH1516Ai and remove its housing.
2. Using a jumper cap, short the jumper on the IP module (the daughter card
located at the rear-left of the unit, above the mainboard), labeled J15.
J15
3. Power on the switch.
4. Wait a few seconds. When the front panel LEDs flash, power off the
switch.
5. Remove the jumper cap from J15.
6. Close the housing and power on the KH1508Ai / KH1516Ai.
After powering on the unit, you can use the default Username and
Password (see OSD Overview, page 23), to log in.
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KH1508Ai / KH1516Ai Online Help
Limited Warranty
ALTUSEN warrants this product against defects in material or workmanship for a period of one
(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's
support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
Return requests can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the product. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,
WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES
FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR
DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to
its products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated value added resellers.
180
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