SolarWinds Network Atlas User Guide

SolarWinds
Network Performance Monitor
Version 12.0
Network Atlas
User Guide
Last Updated: June 14, 2016
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Table of Contents
Network Atlas
6
What can you see on maps?
6
What customization options are there?
6
Install Network Atlas
6
Network Atlas Requirements
6
Install Network Atlas on a remote computer
7
Start Network Atlas
7
Create network maps
8
Add objects on a map
8
Connect objects on maps automatically with ConnectNow
9
Connect objects on maps automatically using ConnectNow
Update the Topology
9
10
Connect objects on maps manually
10
Reshape map links
10
Configure display of connections on maps
10
Determine interface status in connections
11
Specify interfaces that determine the status of connections on maps
12
Display interface performance in map links
12
Add a background
12
Select a background color
12
Select a background texture
12
Select a background image
13
Save maps
14
Open maps
14
Create wireless heat maps
14
Disable the wireless heat map poller
15
Set a floor plan as the background
15
3
Set the wireless heat map scale
16
Add wireless access points
17
Improve the accuracy of wireless heat maps by taking samples of the signal strength on real
devices
17
Troubleshoot wireless heat maps
19
Advanced mapping techniques
19
Zoom in and out of a map
20
Create nested maps
20
Display the status of child objects on maps, and change metric thresholds
21
Add independent map objects and floating labels
21
Change the appearance of map objects
21
Set the default representations of map objects
22
Change the representation of single map objects
22
Paste custom icons from the Windows clipboard
22
Add custom icons from graphics files
23
Customize the width, color, and line styles of network links in maps
24
Customize labels
24
Edit a label text
24
Customize text attributes, borders, and background colors
24
Customize the page that opens when you click on a map object
25
Link or embed maps in web pages using the map URL
25
Customize map tooltips
25
Add additional information to map object tooltips
Import Network Atlas maps into Orion EOC
25
26
Map import requirements and configuration
26
Import maps into Orion EOC
26
Troubleshoot importing maps into Orion EOC
27
Set when a map is displayed as Up on parent maps using the Up status threshold
27
Display restricted nodes for users with account limitations
27
4
Hide nodes from users who have account limitations
27
Reveal nodes to all users
28
Advanced map layouts
28
Position map objects
28
Display grid
28
Customize grid
28
Align map objects
29
Distribute map objects
29
Arrange map objects according to a layout style
29
Display Network Atlas maps in the Orion Web Console
31
Display maps in the Orion EOC Web Console
31
Display wireless heat maps in the Orion Web Console
31
Change the time and frequency for regenerating the map
32
View the location of clients connected to access points in maps
32
Limit the number of clients displayed on the map
5
32
Network Atlas
Network Atlas is an application for creating custom maps and network diagrams. It is preinstalled with
your Orion Platform product.
Maps provide a graphical depiction of the network. You can export or print maps, and use them to
document your network. You can also view Network Atlas maps in the Orion Web Console.
What can you see on maps?
n Monitored SolarWinds NPM nodes, interfaces, and volumes, SAM applications and components,
nested maps, and network links
n The coverage provided by your wireless access points and wireless clients connected to the access
points
What customization options are there?
n Customize the map background with default colors, textures, or images. Add custom background
graphics, such as floor plans.
n Link dynamic real-time weather or natural disaster maps to your network maps as the background.
n Customize the shape, size, color, and style of map links to illustrate the status of the relative
bandwidth of associated objects.
n Select a graphical style for objects to reflect the network status on maps.
n Nest maps, so that you can drill down to reveal increasing levels of detail, and the status of nested
map child objects may be bubbled up to the parent map. You can for example nest floor maps into a
map of a building, and be notified if devices on the floor map are down.
Install Network Atlas
Network Atlas is pre-installed on Orion EOC and SolarWinds NPM, and it can be run as a local application
on those Orion servers.
Users can also run Network Atlas as a standalone application on a remote computer.
Network Atlas Requirements
Network Atlas users must have the Map Management rights in SolarWinds NPM or in Orion EOC.
The user logged in to Network Atlas must be able to access the Network Atlas synchronization
folder to ensure synchronization with the SolarWinds Orion database.
HARDWARE/
SOFTWARE
Operating
System
REQUIREMENTS
Windows Server 2008 R2 SP1
6
HARDWARE/
SOFTWARE
REQUIREMENTS
Windows Server 2012 and 2012 R2
Windows Server 2012 R2 Essentials is not supported.
Memory
1 GB
Hard Drive
Space
150 MB
Ports
Remote instances of Network Atlas require TCP on port 17777 to either the
SolarWinds NPM or the Orion EOC server.
.NET
Framework
.NET 4.5
Install Network Atlas on a remote computer
1. Log in to your SolarWinds NPM or Orion EOC server.
2. Start the Orion Web Console in the SolarWinds Orion program folder.
3. In the Map resource, click Download Network Atlas.
If you do not see the download link in the Map resource, click Edit, select Show Network Atlas
Download Link, and click Submit.
4. Save the installer (NetworkAtlas.exe) on the remote computer.
5. Run the installer on the remote computer, and click Next on the Welcome window.
If you have previously installed Network Atlas, you may be prompted to change, repair or
remove your installation. Click Repair, click Repair again on the Ready to repair window, and
complete the Setup Wizard.
6. Accept the terms in the license agreement, and click Next.
7. Provide an appropriate installation destination folder, and click Next.
8. Click Install on the Ready to Install window.
9. Click Finish when the Setup Wizard completes.
See Create network maps.
Start Network Atlas
Users must have the Map Management right in SolarWinds NPM or in Orion EOC.
1. Log in to the computer hosting your Network Atlas installation.
2. Start Network Atlas in the SolarWinds program folder.
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3. Connect to your primary Orion server:
a. Provide your Orion Web Console user name and password.
b. Provide the IP address or hostname of your primary Orion server in the Address field.
c. If you are connecting to an SolarWinds NPM server, select Orion as the Connect To target.
d. If you are connecting to an Orion EOC server, select EOC as the Connect To target.
e. Click Connect.
4. Now on the Network Atlas Welcome screen, select what map you want to open:
n To open a recent map, select it in the Open Recent section.
n To open a map available in a certain location, click Browse and navigate to the map.
n To create a new network map, click Network Map in the Create New section. See Create
network maps.
n To create a wireless heat map, click Wireless Heat Map in the Create New section. See Create
wireless heat maps.
Create network maps
Before you start creating maps, prepare a map management strategy. Consider the following
recommendations:
n Map only static objects. If objects move, you need to adjust their location on maps, and it is difficult
to keep maps up-to-date.
n Build maps to match the column width of your Orion Web Console views. Rescaling maps in views
results in distorting of icons and texts.
To create a network map:
1. Start the Network Atlas in the SolarWinds program folder.
2. Provide your Orion Web Console credentials.
3. If you are launching Network Atlas on the local computer, type localhost into Address. If you are
starting Network Atlas on a remote computer, provide the IP address of the main polling engine.
4. Click Connect.
5. Click Network Map in the Create New section.
A new empty network map will open in the Network Atlas.
Add objects on a map
Any objects monitored by SolarWinds NPM or SAM may be added to a Network Atlas map, such as:
n SolarWinds NPM nodes, interfaces, volumes, and Universal Device Pollers (UnDPs)
n SAM applications and components
n VoIP & Network Quality Manager operations
n Network Atlas maps
n Network links
8
To add objects on a map:
1. If you are creating a new map, click the Network Atlas button (
), and click New Map.
2. If you are adding objects to an existing map:
a. Click the Network Atlas button (
b. Click Open Map.
).
c. Navigate to your existing map, and click Open.
3. Expand and navigate the node tree in the left pane to locate the network nodes and monitored
objects you want to add to your map.
4. Drag selected objects onto the drawing area.
n To add all the objects of a type on a node to your map, click + next to the node name to
reveal all its associated monitored network objects, and drag all objects in the object group
onto the drawing area.
n A check mark (
your map.
) next to a node or network resource indicates you have already added it to
n To view details about a map object, hover over it with the mouse pointer.
n To locate a specific map object in your map, click its network resource in the left pane. This
selects the map object.
Connect objects on maps automatically with ConnectNow
Using the ConnectNow tool, Network Atlas can automatically draw lines between directly connected nodes
on your network.
ConnectNow displays connections based on data polled for nodes with enabled L2 and L3 topology pollers,
and for unidentified nodes.
An unidentified node is a node that was found on the network but which is not managed by Orion. These
devices might be switches, hubs, routers, or other devices without names or addresses.
Unidentified nodes can be virtual, generated to signify an indirect connection in your map. For example,
when a topology calculation cannot find any direct connections between two nodes, an unidentified node
is generated between the two known nodes.
l The ConnectNow tool cannot draw indirect connections between nodes. For example, if nodes
A and C are connected indirectly through node B, you must manually add node B to the map
to create the connections.
l Orion Enterprise Operations Console (EOC) does not support ConnectNow.
Connect objects on maps automatically using ConnectNow
1. Add the nodes to an open network map.
See Add objects on a map.
2. Click ConnectNow (
) in the Home ribbon.
9
Update the Topology
ConnectNow displays data stored in the TopologyConnections database table. By default, the data are recalculated every 30 minutes. You can update the data manually.
1. Log in to the Orion Web Console as an administrator.
2. Click Settings > All Settings in the menu bar.
3. In the Node & Group Management grouping, click Manage Nodes.
4. In the More Actions drop-down list, select Update Topology.
The values in the TopologyConnections table will be re-calculated and your topologies will be updated.
Connect objects on maps manually
You can represent network links in your map by drawing lines between map objects. If a connected object
is down, any connected links change color to red.
1. Make sure the Home ribbon is selected.
2. Click Straight (
) or Curved Line (
) in the Lines group, as appropriate.
3. Click an object with the line drawing tool to begin drawing the link
4. Click and drag as needed to set optional anchor points along the link path.
5. Click a second object to finish drawing the link.
6. If you want the links connecting your mapped objects to communicate the status of connected
interfaces:
a. Right-click a link, and select Properties.
b. Select Status in the left pane of the Link Properties page.
c. Drag the appropriate interface objects from the left pane of the Network Atlas window to the
link status assignment areas.
Reshape map links
You can use anchor points to change the shape of object links on your map. Use multiple anchor points to
create more complex shapes and curves.
1. Select
in the Tools group, or click the middle mouse button.
2. Click and drag the link you want to reshape.
Configure display of connections on maps
Links created on Network Atlas maps are not merely connectors between network objects. They can display
status of the connection, the link speed, or utilization.
1. Right-click a link, and select Properties.
2. Click Status and review the objects from which the link gets its status. To change the objects, drag
objects from the Network Atlas navigation tree to the appropriate endpoint box.
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3. Click Appearance and set the default width and style for the link. Select the color for links that are
UP. Down links are always red.
4. Click Hyperlink to specify what should open when you click the link in the Orion Web Console.
5. To add a label, right-click a link, and select Add Label. A default label appears. Edit the label text or
move the link label.
6. To specify what should be displayed for connections:
a. Expand Connection Display Options.
b. To display the link speed, select Show Link Speed.
c. To show the link utilization in percent, select Link Utilization.
To hide all labels for the connections, clear the Include Link Labels, and click Don't Show
Additional Info.
You can set interfaces through which linked objects are connected. Links can then display the status,
speed or link utilization of the connection. Interface states and performance data are determined from
SolarWinds NPM polling data.
Interface performance information in maps can be communicated using the interface status or
performance:
n Determine interface status in connections
n Specify interfaces that determine the status of connections on maps
n Display interface performance in map links
Determine interface status in connections
Connections are shown as either solid or dotted lines. A solid line indicates that the connection is UP. A
dotted line indicates that the connection is DOWN.
The connection status depends on the status of interfaces at both ends of the connection.
The connection status is only shown as either UP or DOWN. To emphasize potential problems,
DOWN status is granted a higher priority.
The following table shows how interface states are reflected in the status of a connection between NodeA,
with InterfaceA, and NodeB, with InterfaceB.
InterfaceB Status
InterfaceA Status
UP
DOWN
UNKNOWN
UP
UP
DOWN
UP
DOWN
DOWN
DOWN
DOWN
UNKNOWN
UP
DOWN
DOWN
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Specify interfaces that determine the status of connections on maps
1. Right-click a link in a map, and select Properties.
2. Select Status in the left pane of the Link Properties page.
3. Drag the interface objects from the left pane of the Network Atlas window to the link status
assignment areas.
Display interface performance in map links
Map links can show either interface utilization or interface connection speed. A legend is available to
interpret colors representing interface performance data.
1. Expand Connection Display Options in the bottom left pane.
2. Select display options:
n Show Link Speed provides interface connection speed information in colored links.
n Show Link Utilization provides interface utilization information in colored links. This option is
default on new maps.
Utilization data is not shown for manually created links.
n Don't Show Additional Info provides only interface UP/DOWN status information on device
links. This is the default option for previously created maps.
n Include Link Labels enables or disables displaying connection labels.
Add a background
You can select colors, textures, and locally-hosted or Internet-hosted images to serve as your map
backgrounds.
n Select a background color
n Select a background texture
n Select a background image
To clear the current map background, click Home, and click Background > Clear Background (
Select a background color
Network Atlas supports 24-bit color backgrounds.
1. Click Home.
2. Click Background > Background Color (
).
3. Select a color from the palette, or click More Colors to select a custom color.
Select a background texture
1. Click Home.
2. Click Background > Background Texture (
).
3. Enter the Width and Height of your map in the Map Size in Pixels area.
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).
The default values are the smallest area bounding the existing map objects and labels.
4. Select a texture, and click OK.
Select a background image
Add images accessible on the hard drive or on the Internet as the background for your maps.
Requirements and recommendations
n Files used for linked backgrounds must be continuously accessible by URL reference.
n Files used for static backgrounds must be available within the local file system.
n To ensure optimal quality of images, plan graphics to display at full size in the Orion Web Console.
n When determining map size and resolution, consider web page layouts and display screen
resolutions.
Example backgrounds are in the NetworkAtlas Backgrounds folder located in your
default shared documents folder.
Supported formats
n Graphics Interchange Format (.gif, non-animated)
n Tagged Image File Format (.tiff)
n Joint Photographic Experts Group (.jpg)
n Microsoft Windows Bitmap (.bmp)
n Portable Network Graphics (.png)
Linked backgrounds are updated when you access the map, or refresh the browser page.
Add an image as the background
1. Open the map in the Network Atlas, and click Home.
2. To use a background image the disk, click Background > Background Image, and navigate to the
image.
3. To use a background image from the Internet:
a. Click Background > Linked Background.
b. Type the URL of the image.
c. Click Validate.
d. Click OK.
n In the web console, map background images linked from the Internet are refreshed
with the Orion Web Console refresh.
n If the SolarWinds Orion server is behind a web proxy which requires authentication,
you cannot link directly to the background image.
A workaround is to write a script that periodically downloads the image and saves it to
a folder on the web server. You can specify the saved image as the linked background
image.
13
Add a dynamic background for a map
Weather conditions can affect availability of a certain location. You can add weather maps displaying the
current weather as a background for maps.
1. Navigate to the page which you want to link as the background, and copy the static link.
2. Open the map in the Network Atlas.
3. Click Linked Background, and paste the URL.
4. Validate the URL, and click OK.
The dynamic map will now display as the map background.
When you add the map to the Orion Web Console, the map will refresh every time the Orion Web Console
refreshes.
Save maps
Network Atlas saves your maps directly to the server to which you are connected.
1. Click the Network Atlas button (
), and click Save.
2. If you are saving the map for the first time, name the map, and click OK.
3. If you want to save your map to your hard drive:
a. Click
> Export > Export Map.
b. Navigate to a location on your hard drive.
c. Provide a File name, and click Save.
Open maps
Maps are loaded from the Orion server to which you are connected. They appear in the left pane of the
Network Atlas window.
1. Click + to expand the Maps group in the left pane of the Network Atlas window.
2. Double-click the map you want to open.
Create wireless heat maps
Wireless heat maps help you visualize wireless signal coverage on a building floor plan.
Wireless heat maps are only supported for Cisco wireless controllers. The wireless controllers you
want to see on wireless heat maps must be managed in SolarWinds NPM.
Before you begin
n Obtain an image of the wireless coverage area, such as a floor plan.
n Find at least one measurement of the distance between two points on the image, such as the length
of a conference room.
n Choose the physical location of access points to accurately place them on the map.
14
To create wireless heat maps:
1. Start Network Atlas in your SolarWinds program folder.
2. On the Welcome to Orion Network Atlas page, click Wireless Heat Map in the Create New section.
3. Enter a name for the new map.
4. Set a floor plan as the background.
5. Set the wireless heat map scale.
6. Add wireless access points.
7. Optional: Improve the accuracy of wireless heat maps by taking samples of the signal strength on
real devices.
8. Click Generate to display wireless signal coverage.
See also Display wireless heat maps in the Orion Web Console.
Disable the wireless heat map poller
The wireless heat map poller collects information about the signal strength on monitored access points. By
default, this poller is disabled on your devices because of performance issues.
Network Atlas enables the wireless heat map poller on wireless controllers used in wireless maps because
the information collected by the poller is required for including access points into wireless heat maps.
When do I need to disable the wireless heat map poller?
If you experience performance issues when working with wireless heat maps, disable the wireless heat
map poller on the devices.
Disabling the poller resolves performance issues, but your wireless heat maps will no longer be
updated. The Orion Web Console resources and the Network Atlas will both display the last status
generated before you disabled the wireless heat map poller.
1. Log in to the Orion Web Console as an administrator.
2. Click Settings > All Settings in the menu bar.
3. In the Node & Group Management grouping, click Manage Pollers.
4. Locate the wireless heat map poller in the pollers table, and click the item in the Assignments
column, such as 1 Node. Clicking the assignments link opens the Assign Wireless Heat Map to Nodes
view.
5. Select all nodes for which you want to disable the poller, and then click Off: Disable Poller in the
table title.
Clicking the grey Off icon for the nodes in the Poller Status column disables the poller for the
nodes. The icon will turn to green On, and the poller will be disabled.
Set a floor plan as the background
The floor plan should reflect the real dispositions of the office or buildings on the map, so that you can
correctly position the wireless access points and reflect the wireless signal coverage on your map.
15
Requirements:
The floor plan must be a graphic file in one of the following graphics formats:
n Graphics Interchange Format (.gif, non-animated)
n Tagged Image File Format (.tiff)
n Joint Photographic Experts Group (.jpg)
n Microsoft Windows Bitmap (.bmp)
n Portable Network Graphics (.png)
To ensure the readability of wireless heat maps, use black and white images.
To set a background for wireless heat maps:
1. Create the wireless heat map in the Network Atlas.
2. Click Background Image on the Home ribbon.
3. Navigate to the floor plan image, select the image, and click Open.
The floor plan will appear as the background for your heat map.
Set the wireless heat map scale
The correct scale is necessary for an accurate display of the wireless coverage provided by your wireless
access point.
You can use online maps, such as the full version of Google Maps, to measure your office building.
Locate the building on Google Maps, right-click one wall, and measure the distance to the other wall
of the building.
Requirements
n You have already inserted a background image for your wireless heat map (a floor plan).
n You know the distance of two objects displayed on the background image.
To minimize error, set the scale for the longest distance possible, such as the building or floor
length.
To set the map scale:
1. Create the wireless heat map in the Network Atlas.
2. Click Set Scale in the Home ribbon. A blue line segment with squares as end points will appear in the
plan.
3. Drag endpoints of the segment to the objects on the map whose distance you know.
4. Fill in the distance between the endpoints into the appropriate field, and select the units (feet or
meters).
Example: In floor plans, you usually know the dimensions of individual rooms. Drag and drop the line
segment endpoints so that the endpoints are located on the opposite walls, and fill in the width of
the room.
5. Click Set Scale to apply the scale to the wireless heat map.
16
Add wireless access points
To generate a wireless heat map, add wireless access points used by client devices into the map.
Requirements
n The wireless LAN controllers must already be managed in your Orion Platform product.
n Only Cisco controllers are supported.
n The wireless heat map poller must be enabled on the wireless LAN controllers that you use in the
map.
To add wireless access points:
1. Create a wireless heat map in the Network Atlas.
2. Go to the navigation tree on the left of the Network Atlas main screen.
3. Locate the wireless access points that you want to add to the map.
To find access points on a node, navigate to Orion Objects > vendor name, such as Cisco >
appropriate node > Wireless Access Points.
4. Drag the access points to their location on the map.
The selected access points will appear on the map. You can now generate the map.
To make the map more accurate, take signal samples.
Improve the accuracy of wireless heat maps by taking samples of the signal
strength on real devices
Wireless heat maps display the ideal wireless signal coverage, they do not count with physical obstacles,
such as office walls. To make wireless heat maps more real, measure the signal strength on real devices,
such as cell phones, laptops, or tablets connected to your wireless network. The measured values are
stored as signal samples and used for calculating the signal coverage on wireless heat maps.
Signal samples represent the signal strength measured in a specified location.
Take signal samples in places where you expect the signal to be blocked by walls or other obstacles,
or in places where the signal strength does not correspond with your heat map.
Take signal samples with cell phones, because polling the signal is usually faster for them.
Simple signal samples
Take a wireless device, walk it to a certain location, and take a signal sample there. Then, walk the
device to another location, and take another signal sample. This procedure is called "walking edition"
because it requires you to walk through the office.
Multiple signal samples
If you have multiple devices connected to your wireless access points, take multiple signal samples
at once (called "sitting edition" because you can do it sitting at your desk).
17
Signal samples stay in the map and influence the calculation of wireless heat maps even after the
client moves from its position.
When you move access points in a map, the signal samples might not be accurate any more. Delete
obsolete signal samples, and add new ones.
Requirements
n You need to have a wireless heat map created and open in the Network Atlas.
n You need to have wireless access points added into the map.
n You need to have clients, such as cellular phones, tablets, laptops, connected to the access points
positioned in your wireless heat maps.
Take simple signal samples
1. Click Take Signal Sample in the Home ribbon. The Signal Sample wizard will display on the right side
of the Network Atlas screen as a tab.
2. Walk your device to the location where you want to measure the wireless signal strength and click
Next.
3. Select the wireless client (cellular phone, laptop, or tablet) in the drop-down list, and click Next.
4. Drag the client into its current location on the map, and click Next. Network Atlas will start
measuring the wireless signal strength in the spot. It can take a few minutes, depending on the
device.
5. To add another signal sample, click Repeat, walk the device to a new location, and repeat steps 3 - 4.
6. To apply the measured signal strength to the heat map, click Generate Map.
7. Network Atlas will regenerate the map. Click Close to hide the Signal Sample wizard tab.
18
Take multiple signal samples at the same time
1. Click Take Signal Sample in the Home ribbon. The Signal Sample wizard will display on the right side
of the Network Atlas screen as a tab.
2. Click Use Multiple Devices to Take Signal Samples.
3. Drag the clients to their positions on the wireless heat map, and click Next.
n If there are too many devices, use the search box to find the devices you want to use
for creating signal samples.
n Measuring the wireless signal strength can take a few minutes.
n If the signal measuring fails, you can either repeat the measurement for the device, or
restart the wizard.
4. Network Atlas will automatically regenerate the map according to the defined signal samples. Click
Close to hide the Signal Sample wizard tab.
Troubleshoot wireless heat maps
If your wireless signal coverage on your wireless heat maps is not as expected, you can take the following
troubleshooting measures.
n Make sure that the map scale you have entered is precise.
n Make sure that your access points are located correctly.
n Verify that signal samples are up-to-date.
n The signal samples stay in the map even after the device you measured the signal strength on
moves away. If you change the position of your access points, or the dispositions of your office, the
signal samples might not be accurate and could affect the calculated wireless heat map.
n Delete obsolete signal samples.
To delete a signal sample, open the wireless heat map in the Network Atlas, select the signal sample,
and press the Delete key.
n Add new signal samples. See Improve the accuracy of wireless heat maps by taking samples of the
signal strength on real devices.
Advanced mapping techniques
n Zoom in and out of a map
n Create nested maps
n Display the status of child objects on maps, and change metric thresholds
n Add independent map objects and floating labels
n Change the appearance of map objects
n Customize the width, color, and line styles of network links in maps
n Customize labels
n Customize the page that opens when you click on a map object
n Link or embed maps in web pages using the map URL
19
Zoom in and out of a map
Zoom into a map to enlarge details or to zoom out to reduce its size. Zoom level is a visual aid, and it is not
saved with the map.
Use any of the following methods:
n Press and hold CTRL while rotating the mouse wheel button.
n Click the Zoom slider on the status bar, and then slide the zoom control to the zoom level you want.
n Click View, and select the type of zoom you want to use from the Zoom group.
Create nested maps
Nested maps allow you to navigate through a map to see multiple levels of detail.
For example, a map of the United States can include an icon for a child map of Oklahoma. You can then
click the Oklahoma object to open the child map.
The map of Oklahoma can become a parent map to a network diagram.
Each child map can include a view of the objects, either devices or other maps, deployed on it.
Click any nested object to view the next level of map detail, until you reach the final network device and
see all available network information.
The total number of objects on a map, including objects on child maps, affects how fast the map
loads in the Orion Web Console. If your maps load slowly, decrease the number of map objects.
1. Create all maps to be nested in the Network Atlas.
2. Open the parent map, and drag a map from the Maps group onto the parent map.
3. Position the new map object on the parent map, and save the map.
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4. If you want the status of a child map to also indicate the status of its child objects, complete the
following steps:
a. Right-click the child map icon on the map, and select Properties.
b. Select Include Child Status on the Status properties page, and click OK.
The object status icon now includes the secondary status indicator.
Display the status of child objects on maps, and change metric thresholds
The status of a map object icon reflects its current state, such as up or down. You can add a secondary
status indicator to a map object to reflect metrics such as response time, CPU load, or the state of any child
objects. This secondary status indicator appears at the bottom right corner of the status icon.
To add the secondary status indicator:
1. Right-click the map object, and select Properties.
2. Select Include Child Status on the Status properties page, and click OK.
To change the thresholds of the metrics:
1. Right-click the map object, and select Properties.
2. Click Metrics to view the Metrics properties page.
3. To change the warning or critical threshold for a metric, click the threshold value, and type a new
value.
4. To ignore a metric, clear the metric.
5. Click OK.
n The secondary status indicator respects the Orion Web Console Status Rollup Mode setting for
displaying status.
n All child objects and selected metric thresholds are taken into account to determine
secondary status.
Add independent map objects and floating labels
Independent objects and floating labels do not have associations to network nodes or resources.
To add an independent object:
1. Click Home.
2. Click Add Object in the Objects group to add a gray map object to the map.
To add an independent label:
1. Click Home.
2. Click Add Label in the Labels group. A label is added to the map.
Change the appearance of map objects
Changing the graphics that represent map objects allows you to increase the information density of your
map without increasing the map complexity.
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Set the default representations of map objects
1. Click the Orion Network Atlas button
, and click Network Atlas Settings.
2. Click Graphic Styles in the left column.
3. Select an appropriate default style for each available map object.
For example, you can set an object icon to visually designate the type of the monitored device. You can
then select a status style, such as 3D Pad Underneath, to illustrate the object status.
Change the representation of single map objects
1. Right-click a map object, and select Properties.
2. Click Appearance in the left column of the Properties page.
3. If you want the map object to appear as a fixed-size, LED-type graphic, complete these steps:
a. Select Orion LED Status Icon.
b. Select a style from the Orion LED Status Icon Style list, and click OK.
4. If you want the map object to appear as a scalable shape, complete these steps:
a. Select Shape.
b. Select a style from the Shape Style list, and click OK.
c. Drag a corner handle on the map object to resize the shape.
5. If you want the map object to appear as a scalable graphic, complete these steps.
a. Select Graphic.
b. Click Select Graphic, select an appropriate graphic, and click OK.
c. Select a status style from the Graphic Style list, and click OK.
d. Drag a corner handle on the map object to resize the graphic.
Paste custom icons from the Windows clipboard
You can paste graphics from the Windows clipboard into Network Atlas maps, and display an overlay
behind them to depict their status.
Icons that you paste into Network Atlas are saved to the SolarWinds Orion database, and made available
for reuse in other maps under the "Imported" icon grouping. Pasted icons saved to the SolarWinds Orion
database can be used by remote instances of Network Atlas.
1. Open the icon image in a graphics program, such as Visio or Photoshop.
2. Copy the image to the Windows clipboard with the Copy command.
3. Open the appropriate map in Network Atlas.
4. Paste the image as a new object following these steps:
a. Right-click on the map and then click Paste.
b. Select Paste the Image From the Clipboard as a New Object.
c. Enter a name for the image.
d. Click OK.
The added icons are also saved on the SolarWinds Orion server in the path
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%APPDATA%\SolarWinds\NetworkAtlas\Maps\Orion\<orion server
address>\NetObjects\Imported.
%APPDATA% is typically located in C:\Users\<logged on user>\AppData\Roaming
Delete a custom icon
1. Determine which file on the SolarWinds Orion server contains the icon (for example,
mypicture.wmf).
2. Add .del to the file name (for example, mypicture.wmf.del).
3. Start Network Atlas on the SolarWinds Orion server to delete the icons from the database.
Add custom icons from graphics files
The custom graphic files must meet the following requirements:
n Supported image formats: Windows Media File (.wmf) or Graphics Interchange Format (.gif).
n Name the graphic files according to their roles.
n The file name must not contain any other dash (-) characters other than depicted in this table.
ROLE
FILE NAME
Critical status
iconName-critical.gif
Down status
iconName-down.gif
External status
iconName-external.gif
Icon with no status
iconName.gif
Unknown status
iconName-unknown.gif
Unmanaged status
iconName-unmanaged.gif
Unplugged status
iconName-unplugged.gif
Unreachable status
iconName-unreachable.gif
Up status
iconName-up.gif
Warning status
iconName-warning.gif
Add custom icons from graphics files
1. Prepare the icons and save them as .gif or .wmi files.
2. On your SolarWinds NPM server, paste the icons into the following folder:
%APPDATA%\SolarWinds\NetworkAtlas\Maps\Orion\<orion server
address>\NetObjects\User Graphics.
%APPDATA% is typically located in C:\Users\<logged on user>\AppData\Roaming
3. Start Network Atlas on the SolarWinds NPM server.
You can now assign the custom icons to objects on Network Atlas maps.
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Assign a custom icon to an object
1. Right-click the object on the map, and then click Select Graphic.
2. Select User Graphics in the left pane.
3. Select the graphic image, and click OK.
The custom icon will display on the map.
Customize the width, color, and line styles of network links in maps
1. Right-click a link, and select Properties.
2. Select Appearance in the left column of the Properties page.
3. Select a line width in pixels from the Width list.
4. Select a line color from the Color list.
5. Select a line style from the Style> list.
6. Click OK.
The color setting only changes the color of links that have the Up status.
Customize labels
To move a label, drag it to the new location.
Edit a label text
1. Double-click the label.
2. Press <SHIFT>+<ENTER> to separate multiple lines within the same label.
Customize text attributes, borders, and background colors
1. Right-click the label, and select Properties.
2. Select Appearance in the left column of the Properties page.
3. To change the font attributes, click the … button, select the font attributes, and click OK.
4. To change the text alignment, select an alignment from the Text Alignment list.
5. To change the text color, click the Text Color box, and select a color.
6. To add a label border, select the border width in pixels from the Border Width list.
7. To change the label border color, click the Border Color box, and select a color.
8. To remove label borders, select 0 from the Border Width list.
9. To add a label background, clear Transparent Background.
10. To change the label background color, click the Background Color box, and select a color.
11. to remove a label background, select Transparent Background.
12. Click OK.
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Customize the page that opens when you click on a map object
By default, map objects are linked to the most relevant details page for the object. Customize the URL
hyperlink to link to external web sites and pages.
1. Right-click the map object, and select Edit Hyperlink.
2. To link to the relevant Orion page for the map object, select Logical Page in Orion.
3. To link to a custom URL, select Manually Set Address, and type the URL.
4. Click OK.
Link or embed maps in web pages using the map URL
The map URL is in the form:
http://orionServer/Orion/NetPerfMon/MapView.aspx?Map=mapName
orionServer
This is the IP address or host name of your SolarWinds NPM server.
mapName
This is the display name of the map. If the name contains space characters, substitute %20 for the
spaces when specifying the name.
Customize map tooltips
When you hover over map objects in the Orion Web Console, a tooltip with the current identification and
status of the object appears.
Customize tooltips for all map object types in the Orion Web Console to display additional information
using alert variables, custom properties, and other text.
n Tooltip customizations are global, and affect all maps.
n Orion EOC does not support custom web console tooltips.
n To enter a carriage return, use ${CR}.
Add additional information to map object tooltips
1. Log in to the Orion Web Console as an administrator.
2. Locate the Map resource, and click Edit.
3. Click Customize Map Tooltips.
4. Type the variables and any text in the text field for the map object type.
5. Click Submit.
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Import Network Atlas maps into Orion EOC
Maps created for use in SolarWinds NPM must be converted before they may be used in Orion EOC.
Map import requirements and configuration
The Orion to EOC Map Converter utility imports maps into Orion EOC v1.5 from other SolarWinds Orion
products.
Environment requirements
n Orion EOC must currently be managing at least one SolarWinds Orion server.
n If Orion EOC is configured to use Active Directory accounts to access Orion servers, confirm that you
have entered the password for the AD account in the Orion Logins section of EOC. Additionally, only
AD accounts that were individually added to the Orion Server may be used to import a map. Active
Directory group accounts are not compatible with Map Converter.
User requirements
To run the Orion to EOC Map Converter utility, the user must also meet the following specifications:
n The user must run the Map Converter using a Windows Administrator account that also has Orion
EOC Administrator role permissions.
n The user must log into the Map Converter using an Orion EOC account that was individually added
to Orion EOC. Active Directory group accounts are not compatible with Map Converter.
n The user must have Orion EOC access to at least one Orion server.
n The user must have Node Management rights on the remote Orion server
Configure environment for the map import
1. Copy SolarWinds-OrionToEOCMapConverter-1.5.exe to your Orion EOC server.
Download SolarWinds-OrionToEOCMapConverter-1.5.exe from
http://downloads.solarwinds.com/.
2. Execute SolarWinds-OrionToEOCMapConverter-1.5.exe, and complete the installer.
3. Provide members of the Users group Full Control of files in the folder
<volume>:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET
Files. See Microsoft TechNet Library for more information.
4. Allow the Everyone group Full Control to the folder
<volume>:\Windows\Temp\SolarWinds\NetworkAtlas\EOC\SolarWinds\NetworkAtlas\
MapsWeb\EOC\localhost and all of its child objects. See Microsoft TechNet Library for more
information.
Import maps into Orion EOC
1. Log in to the Orion EOC server with a Windows Administrator account that has Orion EOC
Administrator role permissions.
2. Start the converter utility by running Convert Orion Maps to EOC in your SolarWinds program folder.
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3. Select the Orion server hosting your maps from the Orion list.
4. Select the maps you want to import into Orion EOC.
To edit the name of an Orion EOC map you are importing, click the map name in the New
Name column, and edit the name.
5. Click Import.
Troubleshoot importing maps into Orion EOC
Map name conflict
Maps you import from different Orion servers may share the same name.
Resolution: Rename the maps so that each has a unique name in Orion EOC.
Any pre-existing child/parent relationships for any renamed map will break. You must
manually reconfigure parent/child relationships after importing.
Windows 2008 issues
Windows 2008 customers may encounter problems either after manually clicking the Refresh button
or after selecting a different Orion server. If the utility crashes, restart it and resume importing.
User Access Control (UAC)
If using an operating system that has UAC, you must run the program using Run as Administrator.
Set when a map is displayed as Up on parent maps using the Up status
threshold
The UP status threshold is the percentage of map objects that must be in an up state on a given map for
the map to be represented as up on the parent map.
1. Right-click any empty portion of the map, and select Map Properties.
2. Slide the Map Status Will Be UP slider to configure the up state threshold on the Map Properties
page.
Display restricted nodes for users with account limitations
If Orion Web Console users have account limitations that prevent them from seeing network nodes, set
whether the users should see the restricted nodes on maps.
Users with restricted access to the nodes will only see the restricted nodes, but cannot retrieve any
additional information about the nodes.
Hide nodes from users who have account limitations
1. Right-click any empty portion of the map, and select Map Properties.
2. Select Remove Nodes That Users Do Not Have Permission to View.
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Reveal nodes to all users
1. Right-click any empty portion of the map, and select Map Properties.
2. Select Allow All Users to View All Nodes On This Map.
Users with account limitations, but with the permission to run and use the Network Atlas can
change this setting in the map. To prevent this, do not give node management permissions to users
who have account limitations.
Advanced map layouts
n Position map objects
n Display grid
n Align map objects
n Distribute map objects
n Arrange map objects according to a layout style
Position map objects
Drag objects from the tree on the left to the appropriate position on the map.
To nudge a map object, select the object, and press <Ctrl> + <arrow>.
To reposition a map object:
1. Click the map object.
2. Click the Edit ribbon.
3. In the Size & Position area, enter the X and Y coordinates.
Map center is designated as (X,Y) = (0,0).
Display grid
A grid guide helps you maintain structural and spatial relationships as you arrange your map objects.
Grids are neither saved with a map, nor displayed in the Orion Web Console.
1. Click the View ribbon.
2. Click Show Grid
in the Grid group.
Customize grid
1. Click View.
2. To display grid lines, click Grid Option > Grid Lines.
3. To display grid points, click Grid Options >Grid Points.
4. To change the grid size, click Grid Options > Grid Size, and select a grid size.
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Align map objects
1. Click the Edit ribbon.
2. Select the map objects you want to align.
3. Click the button in the Align group to arrange the object.
BUTTON
FUNCTION
DESCRIPTION
Align Left
Aligns all selected objects on the left edge of the group
Align Right
Aligns all selected objects on the right edge of the group
Align Bottom
Aligns all selected objects on the bottom edge of the group
Align Top
Aligns all selected objects on the top edge of the group
Center Vertically
Centers all selected objects vertically
Center Horizontally
Centers all selected objects horizontally
Distribute map objects
1. Click Edit.
2. Select the map objects you want to distribute.
3. Click the appropriate button in the Distribute group to arrange the selected objects.
BUTTON
FUNCTION
DESCRIPTION
Distribute
Horizontally
Distributes all objects so that they are equidistant from the left edge of
the leftmost object to the right edge of the rightmost object
Distribute
Vertically
Distributes all objects so that they are equidistant from the top edge of
the topmost object to the bottom edge of the bottommost object
Arrange map objects according to a layout style
1. Click Edit.
2. Click a layout style from the AutoArrange group.
BUTTON
FUNCTION
Circular
DESCRIPTION
Emphasizes the clusters inherent in the topology of a map. It emphasizes
prominent links between main objects and its peripherals. Object groups
have radial placements.
Use circular layouts for maps containing ring and star network
topologies.
Symmetrical
Emphasizes the symmetrical patterns inherent in the map topology. It
emphasizes an even distribution of objects, and minimizes edge
crossings. Object groups have star spiral placements.
Use symmetrical layouts for maps that have fairly homogenous or
uniform clusters.
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BUTTON
FUNCTION
Hierarchical
DESCRIPTION
Emphasizes mapped dependency relationships by placing objects at
different levels.
Use hierarchical layouts to depict data dependencies.
Orthogonal
Emphasizes compact drawings, and uses only horizontal and vertical
edges. Objects are enlarged if necessary to provide enough space for
edge connections.
Use orthogonal layouts for maps that need to depict multiple clusters in a
space-efficient manner.
Tree
Emphasizes parent and child relationships. Child objects are arranged
farther from the root object than their parent objects.
Use tree layouts for maps that have a central control object.
Reorganize
Moves all mapped objects back to the center of the map view.
Arrange
Labels
Restores the default relative position of all object labels.
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Display Network Atlas maps in the Orion Web
Console
To see a graphical overview of devices on your network, create a Network Atlas map, add the Map resource
on the view, and specify the map you want to see in the resource.
1. Log in to the Orion Web Console as an administrator.
2. Click Edit in the Map resource.
3. Select your map from the Select Map list.
4. Click Submit.
The selected map will now appear in the Map resource.
Display maps in the Orion EOC Web Console
Network Atlas maps must be converted to display in an Orion EOC Web Console. See Import maps
into Orion EOC.
1. Log on to the Orion EOC web console with an administrator account.
2. Click Settings.
3. Click Manage Views.
4. Select Home, and click Edit View.
5. Click Resource.
6. Click Network Map in the Added list.
7. Select the map from the Select Network Map list, and click Save.
8. Click OK, Save Changes.
9. If prompted to confirm your changes, click OK.
10. Click the Home view to see the map.
Display wireless heat maps in the Orion Web Console
1. Create the wireless heat map in the Network Atlas.
2. Log in to the Orion Web Console.
3. To open a wireless heat map, use one of the following options:
n Go to the All Wireless Heat Maps resource, and click the thumbnail for the map. The map will
open in the Wireless Heat Map view that includes all resources specific for wireless heat
maps.
By default, the All Wireless Heat Maps resource is available on the NPM Summary view.
n Add the Map resource on the view, click Edit, select the map in the list, and click Submit.
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Change the time and frequency for regenerating the map
By default, the wireless heat map is regenerated once a day, and the information about clients connected
to wireless access points is collected every 5 minutes.
1. Click Settings > All Settings.
2. In the Thresholds & Polling grouping, click Polling Settings.
3. Scroll down to the Wireless Heat Map.
4. Adjust the time when wireless heat maps should be regenerated in Map Generation Start Time.
5. Specify how often the information about clients connected to wireless access points should be
collected in Default Client Signal Strength Poll Interval.
6. Click Submit.
View the location of clients connected to access points
in maps
To be able to view clients in a wireless heat map, you must add at least three access points and one
signal sample, or four access points into the map.
Viewing the location of connected clients is supported only for Cisco access points with CleanAir
technology.
1. Create a wireless heat map in the Network Atlas. See Create wireless heat maps.
2. Log in to the Orion Web Console, and open the wireless heat map in the Wireless Heat Map resource.
See Display wireless heat maps in the Orion Web Console.
3. Make sure the Show Connected Wireless Clients option is selected.
You should now be able to see clients connected to access points available on the map.
If you cannot see a client on the map, its position might be calculated outside of the selected
map. To verify this, consult the Displaying item in the legend. If the map shows less clients
than are actually connected, such as one out of three, it means that the remaining clients are
either outside of the map, or filtered out.
Limit the number of clients displayed on the map
Too many clients on the map might make the map crowded, and could also cause performance issues. A
wireless heat map can show a maximum of 100 clients.
1. Go to the Map resource.
2. Click Select Which Clients to Show
3. Click + next to Select Wireless Clients To Be Specified.
4. Define how the displayed clients should be selected:
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Random selection of all clients
a. Select Show Every Client Connected to Any AP on the Map.
b. To limit the number of clients, select the Limit the Number of Clients To box, and enter the
number of clients to be shown on the map (1 - 100).
Clients connected to an AP
a. Select Only Show Clients Connected to a Specific AP.
b. Select a Wireless AP.
c. To limit the number of clients, select the Limit the Number of Clients To box, and enter the
number of clients to be shown on the map (1 - 100).
Select which clients to show
a. Select Let Me Pick Specific Clients to Show.
b. Use the Group and Search by filters, and select the clients to be displayed on the map.
5. Click Submit to apply your settings.
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