MG5500 series
Online Manual
Read Me First
Useful Functions Available on the Machine
Overview of the Machine
English
Contents
Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Window Used in Operation Explanation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Useful Functions Available on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Useful Functions Available from Applications and the Main Unit. . . . . . . . . . . . . . . . . . . . 13
Helpful Functions Available Through the Network. . . . . . . . . . . . . . . . . . . . . . . . 16
Online Storage Integration Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparations for Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Use PIXMA Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Application Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cloud Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printing Your Printer Registration ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
77
Printing from AirPrint Compliant Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Use Print from E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Preparing to Use Print from E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Timezone List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
List of Function for Each Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
93
Overview of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
106
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
About the Power Supply of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
114
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Loading Paper / Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
123
Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Media Type Settings on the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Other Sizes than Letter, Legal, Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
139
How to Load Originals for Each Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
140
Originals You Can Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Replacing an Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Checking the Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Checking the Ink Status with the LCD on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
159
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
163
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Cleaning Inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Cleaning the Paper Feed Rollers from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Use Your Computer to Print a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Aligning the Print Head Position from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Cleaning the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Cleaning the Exterior of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Cleaning the Platen Glass and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
180
Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Cleaning the Inside of the Machine (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
Cleaning the Protrusions inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
185
Changing the Machine Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Changing Machine Settings from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Managing the Machine Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Reducing the Machine Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Changing the Machine Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Changing the Machine Settings on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Changing the Machine Settings on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
201
Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
204
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
About ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
About Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
210
Before Using the Machine with the Access Point Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
211
Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Useful Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
213
214
Initial Values Set at Factory (Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
215
Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 216
When Detecting the Printers Have the Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 218
Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
219
221
Changing and Confirming Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Canon IJ Network Tool Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
226
Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
227
Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Changing the WPA or WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Changing the Settings in the Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Changing the Settings in the Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Initializing the Network Settings of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Viewing the Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Appendix for Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Using the Card Slot over a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
242
About Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Be Sure to Make Paper Settings after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Key to Enjoying Consistent Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Precautions for Safe Transport of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Legal Limitations on Use of Your Product and Use of Images. . . . . . . . . . . . . . . . . . . . . 259
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Read Me First
Notes on Online Manual Usage
How to Print
Notes on Online Manual Usage
• Reproduction, diversion or copying of any text, photo or image published in the Online Manual
(hereinafter referred to as "this guide"), in whole or in part, is prohibited.
• In principle, Canon shall change or delete the contents of this guide without prior notice to customers.
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion
of information in this guide, or suspension/stoppage of disclosure of this guide.
• Although the contents of this guide have been prepared with utmost care, please contact the service
center if you find any incorrect or missing information.
• In principle, the descriptions in this guide are based on the product at the time of its initial sale.
• This guide does not disclose the manuals of all the products sold by Canon. See the manual supplied
with the product when using a product that is not described in this guide.
How to Print
Use the print function of your Web browser to print this guide.
To print background colors and images, follow the steps below to display the Print dialog options, then
select the Print backgrounds checkbox.
1. Click Print... from the File menu.
2. Click Show Details or
(Down Arrow).
3. Select Safari from the pop-up menu.
6
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information. To avoid damage and injury or improper use of the
product, be sure to read these indications.
Note
Instructions including notes for operation and additional explanations.
Basic
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
7
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, AirPort, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Android and Google Play are either registered trademarks or
trademarks of Google Inc.
• Adobe, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
• Photo Rag is a trademark of Hahnemühle FineArt GmbH.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
• All other company names and products mentioned herein may be trademarks or registered trademarks
of their respective companies.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
8
Enter keywords in the search window and click
(Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper", "(your product's model name) 1000"
Search Tips
You can search for target pages by entering keywords in the search window.
Note
• The displayed screen may vary.
• Searching for Functions
You can find target pages easily by entering your product's model name and a keyword for the function
you want to learn about.
Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search
• Troubleshooting Errors
You can obtain more accurate search results by entering your product's model name and a support
code.
Example: When the following error screen appears
Enter "(your product's model name) 1000" in the search window and perform a search
9
Note
• The displayed screen varies depending on your product.
• Searching for Application Functions
You can find target pages easily by entering your application's name and a keyword for the function you
want to learn about.
Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search
• Searching for Reference Pages
You can search for reference pages described in this guide by entering your model name and a page
title.
You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search
10
Window Used in Operation Explanation
In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8
is used.
11
Useful Functions Available on the Machine
The following useful functions are available on the machine.
Enjoy pleasant photography experience by utilizing various functions.
Helpful Functions Available Through the Network
You can print more conveniently through integration with smartphones and
other devices or with services on the web.
PIXMA Cloud Link
Useful Functions Available from Applications and the Main Unit
You can create items such as collages easily or download delightful
printing materials, and print them.
12
Useful Functions Available from Applications and the Main Unit
On the machine, the following useful functions are available from applications and the main unit.
• Print Photos Easily
• Connect Wirelessly with Ease
• Download Content Materials
Print Photos Easily Using an Application
Organize Images Easily
In My Image Garden, you can register the names of people and events to photos.
You can organize photos easily as you can display them not only by folder but also by calendar, event,
and person. This also allows you to find the target photos easily when you search for them later on.
<Calendar View>
<People View>
Display Recommended Items in Slide Shows
Based on the information registered to photos, Quick Menu automatically selects the photos on your
computer and creates recommended items such as collages and cards. The created items appear in
slide shows.
13
If there is an item you like, you can easily print it in just two steps.
1. In Image Display of Quick Menu, select the item you want to print.
2. Print the item with My Image Garden.
Place Photos Automatically
Delightful items are created easily as the selected photos are placed automatically according to the
theme.
Other Various Functions
My Image Garden has many other useful functions.
Refer to "What You Can Do with My Image Garden" for details.
Connect Wirelessly with Ease in "Access Point Mode"
The machine supports "access point mode" in which you can connect to the machine wirelessly from a
computer or smartphone even in an environment without an access point or wireless LAN router.
Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly.
14
When you use the machine with the access point mode, be sure to specify the access point name of the
machine and the security setting in advance.
Before Using the Machine with the Access Point Mode
For details on printing or scanning with the access point mode:
Printing with the Access Point Mode
Scanning with the Access Point Mode
Download a Variety of Content Materials
CREATIVE PARK
A "printing materials site" where you can download all the printing materials for free.
Various types of content such as seasonal cards and paper crafts that can be made by assembling
paper parts are provided.
It is easily accessible from Quick Menu.
CREATIVE PARK PREMIUM
A service where customers using models that support PREMIUM Contents can download exclusive
printing materials.
PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM
Contents can be printed directly with My Image Garden.
To print downloaded PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are
installed for all colors on a supported printer.
Note
• The designs of PREMIUM Contents provided in this page are subject to change without prior
notice.
15
Helpful Functions Available Through the Network
The following useful functions are available on the machine.
Enjoy even more pleasant photography experience by utilizing various functions.
Important
• Some functions may not be available in certain countries or regions.
Use App from Various Environments by Using PIXMA Cloud Link
Upload scanned images to the web
Print web data easily
Print by using Google Cloud Print
Print directly from your iPad, iPhone, or iPod touch
Use the Canon printing plugin
Printing via Mopria
Manage Your Printer from a Remote Location by Using Remote UI
Print Easily by Sending E-mail from Your Computer or Smartphone
Print easily from your smartphone by using PIXMA Printing Solutions
Printing with Windows RT
Use App from Various Environments by Using PIXMA Cloud Link
By using PIXMA Cloud Link, you can access an application that supports this service and use it directly
without using your computer. In addition to printing photos and documents from various applications, you
can register and manage applications.
Refer to "Use PIXMA Cloud Link" for details.
Upload Scanned Images Easily to the Web
If you use Evernote or Dropbox on your computer, you can easily upload scanned images to the web.
Uploaded images can be utilized from other computers, smartphones, etc.
Refer to "Online Storage Integration Function" for details.
Print Photos on Photo-Sharing Services or Print Web Template Forms
Easily from the Machine
You can directly print photos on photo-sharing services or template forms offered on the web without
using a computer.
16
• Online Album Photo Print
You can access photo-sharing services on the web from the machine and directly print photos in
online albums (such as Picasa Web Albums) while checking them on the printer screen.
• Web Template Form Print
Canon offers various template forms including seasonal stationery and calendars on the web. You
can download and print the template forms you want anytime, as much as you need, by operating the
machine only.
Print in Various Environments with Google Cloud Print
The machine is compatible with Google Cloud Print (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Refer to "Printing with Google Cloud Print" for details.
Print Directly from iPad, iPhone, or iPod touch with Apple AirPrint
The machine is compatible with the AirPrint function of Apple iOS devices.
You can directly print e-mails, photos, web pages, etc. from iPad, iPhone, or iPod touch to the machine
over wireless LAN.
Refer to "Printing from AirPrint Compliant Device" for details.
17
Use the Canon printing plugin
Canon Print Service is a printing plug-in for Android 4.4 available for free on Google Play. Installing and
activating the plug-in enables your Android smartphone or tablet to print wirelessly to a Canon printer.
Printing via Mopria
You can print wirelessly to a Canon printer from a Mopria compatible Android smartphone or tablet.
See the Mopria homepage (http://www.mopria.org) for details including supported devices.
Manage Your Printer from a Remote Location by Using Remote UI
By using Remote UI, you can set up this machine, check the machine status, and even perform
maintenance from your computer or smartphone.
Because you can use this service from a remote location through the network, you can check printer
information even when you're out away from the printer.
Refer to "Using Remote UI" for details.
Print Easily by Sending E-mail from Your Computer or Smartphone
By using Print from E-mail, you can easily print a photo or document saved on your computer or
smartphone just by attaching it to an e-mail.
You can easily print from your travel destination or an outside location. You can even let friends and
family print on the printer by setting up your printer beforehand.
Refer to "How to Use Print from E-mail" for details.
Print Easily from a Smartphone with PIXMA Printing Solutions
Use PIXMA Printing Solutions to easily print photos saved on a smartphone wirelessly.
18
You can also receive scanned data (PDF or JPEG) directly on a smartphone without using a computer.
PIXMA Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT
When you use Windows RT, printing is easy because you simply connect this machine to the network.
For information about connecting to the network, see here.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify
detailed print settings, is downloaded automatically.
By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings.
(The available functions will differ depending on your usage environment and connection method.)
19
Online Storage Integration Function
The machine can integrate with online storage services such as Evernote.
Integration with Online Notetaking Service
"Evernote"
If an Evernote client application is installed on your computer, you can import scanned images into the
application and upload them to the Evernote server.
The uploaded images can be browsed from other computers, smartphones, etc.
To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for
account creation.
• Settings
In the Settings Dialog of IJ Scan Utility, select the item you want to set, then select Evernote for Send to
an application in Application Settings.
Refer to "Settings Dialog" for your model from Home of the Online Manual for details.
Important
• The Evernote service features are subject to change or termination without prior notice.
20
Printing with Google Cloud Print
The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
1. Preparations for Printing with Google Cloud Print
2. Printing from Computer or Smartphone with Google Cloud Print
Important
• LAN connection with the machine and Internet connection are required to register the machine and to
print with Google Cloud Print. Internet connection fees apply.
• This function may not be available depending on the country or region you live in.
21
Preparations for Printing with Google Cloud Print
To print with Google Cloud Print, you need to get Google account and register the machine with Google
Cloud Print in advance.
Getting Google Account
If you already have Google account, register the machine.
Registering the Machine with Google Cloud Print
Getting Google Account
First, get your Google account in order to register the machine with Google Cloud Print.
Access to Google Cloud Print with the web browser on the computer or the mobile device, then register
the required information.
* The screen above may change without prior notice.
Registering the Machine with Google Cloud Print
Register the machine with Google Cloud Print.
The authentication procedure using the web browser on the computer or the mobile device is required in
the process of registering. Because the authentication URL is printed from machine when the
authentication process is performed, prepare A4 or Letter-sized plain paper.
Important
• LAN connection with the machine and Internet connection are required to register the machine and to
print with Google Cloud Print. Internet connection fees apply.
• If the machine's owner changes, delete the machine from Google Cloud Print.
1. Make sure that the machine is turned on
If your printer has a LCD monitor
2. From the Home screen, select Setup (or press the Setup button on the operation
panel)
22
3. Select Web service setup -> Connection setup -> Google Cloud Print setup
(GoogleCloudPrint) -> Register with Google Cloud Print (Register w/ service)
Note
• If you have already registered the machine with Google Cloud Print, the confirmation
message to re-register the machine is displayed.
4. When the confirmation screen to register the machine is displayed, select Yes
5. Select a display language on the print setting screen of Google Cloud Print
The confirmation message to print the authentication URL is displayed.
6. Load A4 or Letter-sized plain paper, then select OK
The authentication URL is printed.
7. Ensure that the authentication URL is printed, select Yes
8. Perform the authentication process using the web browser on the computer or the
mobile device
Access to the URL using the web browser on the computer or the mobile device and perform the
authentication process following the on-screen instructions.
Note
• Perform the authentication process with your Google account which you have gotten in
advance.
9. When the message that the registration is complete is displayed on the LCD of the
machine, select OK
When authentication process is complete properly, the registration items are displayed. When
authentication process is complete, you can print the data with Google Cloud Print.
When authentication process is not complete properly and the error message is displayed, select
OK. When the confirmation message to print the authentication URL is displayed, print the
authentication URL, then perform the authentication process on the computer again.
If your printer does not have a LCD monitor
2. Remote UI startup
3. Select Google Cloud Print setup -> Register with Google Cloud Print
Note
• If you have already registered the machine with Google Cloud Print, the confirmation
message to re-register the machine is displayed.
4. When the confirmation screen to register the machine is displayed, select Yes
23
5. In the print setup for Google Cloud Print, select the display language, and then select
Authentication
6. When the registration completion message appears, select OK
Deleting the Machine from Google Cloud Print
If the machine's owner changes or if you want to re-register the machine, delete the machine from Google
Cloud Print by following the steps below.
1. Make sure that the machine is turned on
If your printer has a LCD monitor
2. From the Home screen, select Setup (or press the Setup button on the operation
panel)
3. Select Web service setup -> Connection setup -> Google Cloud Print setup
(GoogleCloudPrint) -> Delete from Google Cloud Print (Delete from service)
4. When the confirmation screen to delete the machine is displayed, select Yes
If your printer does not have a LCD monitor
2. Remote UI startup
3. Select Google Cloud Print setup -> Delete from Google Cloud Print
4. When the confirmation screen to delete the machine is displayed, select Yes
24
Printing from Computer or Smartphone with Google Cloud Print
When you send print data with Google Cloud Print, the machine receives the print data and prints it
automatically if the machine is turned on.
When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper
into the machine in advance.
Sending the Print Data with Google Cloud Print
1. Make sure that the machine is turned on
Note
• If you want to send the print data from an outside location, turn on the machine in advance.
2. Print from the computer or smartphone
The figure below is an example of when printing from the web browser corresponding with Google
Cloud Print. The screen differs depending on the applications or services supporting Google Cloud
Print.
When the preparation for printing with Google Cloud Print is complete and when the machine is turned
on, the machine receives the print data and prints it automatically.
Note
• Depending on the communication status, it may take a while to print the print data or the machine
may not receive the print data.
• While printing with Google Cloud Print, the printing may be canceled depending on the machine's
status, such as when the machine is being operated or an error has occurred. To resume printing,
check the machine's status, then print with Google Cloud Print again.
• For print settings:
• If you select the media type other than plain paper or if you select the paper size other than A4/
Letter/B5/A5-size, the print data is printed in single-sided even when you select the duplex print
setting. (* The paper size differs depending on the model of your printer. For information about
the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print
Properly with Automatic Duplex Printing" for your model.)
25
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is
printed with border even when you select the borderless print setting.
• The print results may differ from the print image depending on the print data.
• Depending on the device sending the print data, you may not select the print settings when
sending the print data with Google Cloud Print.
When you want to print from Google Cloud Print immediately
When the machine cannot receive the print data, or you want to start printing immediately, you can check
whether there is a print job on the Google Cloud Print and start printing manually.
Follow the steps below.
Important
• This function is not available depending on the printer you are using. To confirm whether this function
is available with your printer, refer to List of Function for Each Model (Google Cloud Print).
1. Make sure that the machine is turned on
2. From the Home screen, select Setup (or press the Setup button on the operation panel)
3. Select Web service inquiry
Note
• If you have not registered the machine with Google Cloud Print, Web service inquiry is not
displayed.
Register the machine with Google Cloud Print.
If your LCD monitor is a color model
4. Select Print from Google Cloud Print
The confirmation screen to check is displayed.
5. Select Yes
If there is the print data, the machine receives the print data and prints it.
If your LCD monitor is a monochrome model
4. Select GoogleCloudPrint
5. Press the OK button
Connect to the server. If print data is available, print that data.
26
Use PIXMA Cloud Link
By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE
GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
• Print images from a photo-sharing service
• Print documents from a data management service
• Use Twitter to report the printer status, such as no paper or ink empty
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Also, if you register to Canon Inkjet Cloud Printing Center, you can also use these functions from your
smartphone or tablet device.
Important
• In certain countries, PIXMA Cloud Link may not be available or the available apps may be different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• This function is not available depending on the printer you are using. To confirm whether this function is
available with your printer, refer to List of Function for Each Model (Canon Inkjet Cloud Printing Center).
• The screen display may change without prior notice.
Before Using PIXMA Cloud Link
Preparing to use PIXMA Cloud Link from your printer
Using PIXMA Cloud Link
Cloud troubleshooting
Before Using PIXMA Cloud Link
First, check your environment.
27
• Network environment
The printer must be connected to a LAN and to the Internet.
If your printer is not connected to a LAN, see here and set one up.
For information on the LAN and Internet settings, see the manual of your network devices or contact
the manufacturer.
Important
• The user will bear the cost of Internet access.
• Printer software (firmware) version
If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware.
Refer to "Firmware update" for your model from the Home of the Online Manual for details.
Important
• When you update the firmware of this product, the displayed screens, the operation procedures,
and the functions may change.
• If you register a photo-sharing service to your printer and then later update the printer firmware,
the photo-sharing service will be deregistered. Please perform the account setup again.
Preparing to use PIXMA Cloud Link from your printer
Follow the steps described below to register the printer information.
The screen display differs depending on your computer.
1. Check that the printer is connected to the Internet
2. From the printer home screen, select
Cloud
3. Registration to the server will take place
When the registration completed screen appears, select OK.
4. On the confirmation screen, select Next
28
5. In the License agreement and Privacy statement windows, read the statements, and
then select Agree if you agree
<License agreement>
<Privacy statement>
Note
• If you select Disagree, a confirmation screen of canceling the user information registration
appears. If you select Yes, the user information registration is canceled, and you return to the
Home screen.
If you selected Disagree, you can still use this service later.
• You can print the displayed information by pressing the Start button.
6. On the Current time check screen, select the time closest to the current time, and then
select Next
29
7. In the time zones list, select the region closest to you
For some regions, a screen for applying the daylight saving time setting may appear.
The registration of printer information is completed, and a list of apps is displayed.
See here for the description of the apps list screen.
When you complete the registration, you can add/delete/sort apps and print photos and documents that
have been uploaded.
When you register your printer to Canon Inkjet Cloud Printing Center, you can use PIXMA Cloud Link from
your smartphone or tablet device.
Using PIXMA Cloud Link
This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.
Important
•
•
•
•
The available functions differ depending on the app.
The printing procedure differs depending on the app.
You need to get the account and register photo and other data beforehand.
The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.
The file formats that can be printed differ depending on the app.
• Before you print, check that printer is on and is connected to the network. Then start.
Note
• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
1. On the Main screen, select the app to be used
2. Enter the information according to the instructions on the authentication screen, and then
select Log in
30
Important
• Some apps may not be fully displayed in the display area. If this is the case, scroll up, down,
right, and left to change the display area.
: Visible area
• The Login screen may vary between apps.
• On the Login screen, just enter the account and password and log in.
Otherwise, the operation of the product after the login is not guaranteed.
• After logging in, you may be asked from an external service to agree to use their app. Agree if
you are using the app.
3. In the displayed album list, select the album of your choice
4. In the displayed image list, select the image that you want to print, and then select Next
5. Make the necessary print settings, and then select Color
6. A message that indicates the completion of issuing print job appears, and printing starts
31
To continue printing, select Continue, and perform the operation from Step 3.
To end the printing, select Apps. The screen returns to the apps list screen.
Important
• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and
cannot be printed.
• With premium apps that limit the number of print jobs, print jobs that cannot be printed due to
expiration and other reasons are also included in the print count.
Cloud troubleshooting
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
If the problem is not resolved, use the printer driver from your computer to perform the print job and
check whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online
Manual.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
Copyright c 1991-2013 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http://
www.unicode.org/copyright.html.
This software is based in part on the work of the Independent JPEG Group.
THE BASIC LIBRARY FUNCTIONS
Written by: Philip Hazel
Email local part: ph10
Email domain: cam.ac.uk
University of Cambridge Computing Service, Cambridge, England.
Copyright (c) 1997-2008 University of Cambridge All rights reserved.
32
THE "BSD" LICENCE
Redistribution and use in source and binary forms, with or without modification, are permitted provided that
the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their
contributors may be used to endorse or promote products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
33
Application Management
This section explains how to add, delete, and sort apps.
Add apps
You can add your favorite apps to the printer.
Follow the steps described below to add apps.
1. From the printer home screen, select
Cloud
2. On the cloud's Main screen, select Add/delete
3. Select Register apps
4. On the list, select the category of the app
5. From the displayed apps list, select the app that you want to register
34
Note
• Description of displayed icons
: Can be used with genuine Canon ink.
6. Select Register
The registration is completed and the app is added to the apps list.
To register another app, repeat the procedure from step 5.
To end the app registration, select Back and return to the cloud's Main screen.
Important
• Some apps may require you to have an account before using the app. If this is the case, get the
account beforehand.
Delete apps
You can delete unnecessary apps from the apps list.
Follow the steps described below to delete apps.
1. From the printer home screen, select
Cloud
2. On the cloud's Main screen, select Add/delete
35
3. Select Delete registered apps
4. From the apps list, select the app that you want to delete
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does not
support your model.
: Can be used with genuine Canon ink.
5. Select Delete
When the deletion is finished, the app will be deleted from the apps list on the main screen.
To delete another app, repeat the procedure from step 4.
To end the app deletion, select Back and return to the cloud's Main screen.
Sort apps
You can sort apps displayed on the apps list.
Follow the steps described below to sort apps.
1. From the printer home screen, select
Cloud
36
2. On the cloud's Main screen, select Add/delete
3. Select Sort
4. On the apps list, select the app that you want to sort
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does not
support your model.
: Can be used with genuine Canon ink.
5. Use
/
buttons to move the app
6. Select Done
37
Sorting is complete.
To continue the sorting, repeat the procedure from step 4.
To end the sorting, select Back and return to the cloud's Main screen.
38
Cloud Windows
This section describes the Main screen of Cloud and the services available on the Main screen.
About the Main screen
Register apps
Delete registered apps
Sort
Settings
Legal information
Log out of all apps
About the Main screen
When using the Cloud function, follow the steps described below first and display the Main screen.
1. Check that the printer is connected to the Internet
2. From the printer home screen, select
Cloud
The cloud's Main screen appears.
You can use areas shown below to perform various functions, including adding, starting, and managing
apps and printing photos and documents.
(1) Display area
(2) Add/delete button
(3) Manage button
Important
• Some apps may require you to have an account before using the app. If this is the case, get the
account beforehand.
• After selecting the app, some apps may not be fully displayed in the display area. If this is the case,
scroll up, down, right, and left to change the display area.
: Visible area
39
• The app is not displayed if it is not yet released, or if the language not available in your region is
selected in the display language setting.
(1) Display area
The display changes based on the menu you select.
Immediately after starting the cloud, registered apps appear on the list.
To start an app, select the app that you want to use on the list.
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does not support
your model.
: Can be used with genuine Canon ink.
(2) Add/delete button
Use this button to add, delete, and sort apps.
Register apps
Select this to add your favorite apps.
See here for details on how to add apps
Delete apps
Select this to delete registered apps.
See here for details on how to delete apps
Sort
Select this to sort the apps list.
See here for details on how to sort the apps list
(3) Manage button
Use this button to manage jobs, log out of an app, show the license agreement and privacy statement,
and set the time zone.
40
Manage jobs
From the Status list window, you can check the status of a job.
Settings
Select this to set the Time zone.
Select your region on the list. For some regions, you can set whether or not to apply the daylight saving
time setting.
Important
• If you cannot find your region on the list, select the one closest to your region.
Legal information
This shows the License agreement and Privacy statement.
Press the Start button to print the displayed information.
Log out of all apps
You can log out at the same time from all apps that you are logged into.
Note
• Some apps may not allow you to log out when you are logged on. If you want to log in with a
different account, you need to use this function to log out first.
• Once you log out, you need to log in again. You may lose the settings with some apps.
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Using Canon Inkjet Cloud Printing Center
Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print photos and documents
from your apps.
If you are using this service from your computer, you can manage the apps.
Important
• The screen display may change without prior notice.
Before using Canon Inkjet Cloud Printing Center
Preparations before using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Troubleshooting Canon Inkjet Cloud Printing Center
Before using Canon Inkjet Cloud Printing Center
First, check your environment.
• Printer specification
Check that Canon Inkjet Cloud Printing Center supports the printer.
• Network environment
The printer must be connected to a LAN and to the Internet.
Important
• The user will bear the cost of Internet access.
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• Printer software (firmware) version
If the printer's firmware is the version indicated below, you need to update the firmware.
◦ MX530 series: Version earlier than Ver. 1.000
◦ Model other than MX530 series: Version earlier than Ver. 2.000
Refer to "Firmware update" for your model from the Home of the Online Manual for details.
Important
• When you update the firmware of this product, the displayed screens, the operation procedures,
and the functions may change.
• If you register a photo-sharing service to your printer and then later update the printer firmware,
the photo-sharing service will be deregistered. Please perform the account setup again.
• Operating requirements
For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing
Center operation".
Important
• This service may not be available in certain countries or regions. Also even if the service is available,
there are apps that cannot be used in certain regions.
Preparations before using Canon Inkjet Cloud Printing Center
To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
the user information.
Print registration information from the printer
1. Check that the printer is connected to the Internet
If your LCD monitor is a color model
2. From the home window, select
Setup ->
Web service setup -> Web
service connection setup -> IJ Cloud Printing Center setup -> Register with this
service
3. In the registration confirmation window, Select Yes
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4. In the print settings, select the display language
If your LCD monitor is a monochrome model
2. On the printer operation panel, select the
Setup button, and then select Web
service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service
3. In the registration confirmation window, Select Yes
4. Select the print language
5. Follow the instructions displayed in the window, and print the URL of the authentication
site and the Printer registration ID
Set A4 size or Letter size plain paper and select OK.
The authentication URL and Printer registration ID are printed.
Note
• You will use this printed page in the next step.
44
Important
• The operation to complete the registration should be done within 60 minutes.
Access the URL on the printed page, and then enter the e-mail address and
other necessary information
Important
• Do not use the Back button of the web browser while an operation is processing. The screen may
not transition properly.
1. Use the web browser on your PC, smartphone, tablet, or other devices to access the
authentication URL
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2. When the printer registration screen is displayed, select Create new account
3. Enter the E-mail address and Printer registration ID of the printer's owner, and then
select OK
Important
• There are character restrictions for the e-mail address, as shown below.
• You can use up to 255 alphanumeric characters consisting of single-byte characters and
symbols (!$'*/^_{}|~.-@).
• Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.
• If you registered a different e-mail address by mistake, you can cancel the registration by
going to the printer's Home screen and selecting Setup (or by pressing the Setup button on
the operation panel) -> Web service setup -> Connection setup -> IJ Cloud Printing
Center setup (IJCloudPrintingCtr) -> Delete from this service.
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• You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "noreply@mail.cs.c-ij.com".
There will be no error display even if you could not receive the e-mail because of the spam
filter setting or if you entered an incorrect e-mail address.
4. The registration page URL is sent to the e-mail address entered
Access the URL in the e-mail, register the information, and complete the user
registration
1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is
sent to the e-mail address that you entered, select the URL
2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud
Printing Center, read the statements, and select Agree if you agree
<License agreement>
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<Privacy statement>
3. In the user information entry screen, enter your Password, and select Next
Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important
• There are character restrictions for the Password, as shown below.
• The password needs to be between 8 and 32 characters long, using single-byte
alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are
case-sensitive)
4. Enter the User name
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Enter the name that identifies the user.
Important
• The User name entry field has the following character restrictions:
• The user name must be between 1 and 20 characters long, using single-byte
alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are
case-sensitive)
5. Specify the Time zone setting, and select Next
Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.
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6. Enter the Security code and select Done
Enter the code for authenticating the user.
Important
• You can register to this service without setting a Security code. However, from the viewpoint
of security, we recommend that you set a Security code.
• The Security code entry field has the following character restrictions:
• Up to 8 single-byte numbers
The registration is complete. A registration completion message is displayed.
When you select the OK button in the message, the login screen is displayed.
Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.
Using Canon Inkjet Cloud Printing Center
When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use
the service.
1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)
2. On the Login screen, enter the E-mail address and Password, and then select Log in
Important
• The e-mail address and password are case-sensitive. Make sure the case is correct.
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E-mail address
Enter the e-mail address that you entered in the user registration.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
Important
• If you fail to log in five straight times, you will not be able to login again for an hour.
• You remain logged in for an hour after the last access.
• The service may not function properly if you log in from multiple devices at the same time.
After logging in, you can use useful services such as adding/managing apps that work in conjunction with
this product's cloud functionality and checking the ink status.
For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".
Printing procedure
This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an
example.
Important
•
•
•
•
The available functions differ depending on the app.
The printing procedure differs depending on the app.
You need to get the account and register photo and other data beforehand.
The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.
The file formats that can be printed differ depending on the app.
• Before you print, check that printer is on and is connected to the network. Then start.
Note
• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
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1. On the Main screen, select the app to be used
2. Enter the information according to the instructions on the authentication screen, and
then select Log in
3. In the displayed album list, select the album of your choice
4. In the displayed image list, select the image that you want to print, and then select Next
52
5. Make the necessary print settings, and then select Print
6. A print job completion message appears, and printing starts
53
To continue printing, select Continue, and perform the operation from Step 3.
To end the printing, select Apps. The screen returns to the apps list screen.
Important
• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and
cannot be printed.
• With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed
are also included in the print count.
Adding a Printer
With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.
The procedure for adding a printer is as follows:
If your printer has a LCD monitor
1. Print the registration information from the printer to be added
2. From the browser on your smartphone, tablet, or computer, access the authentication
site URL
3. When the printer registration screen is displayed, select Add printer
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4. If the authentication screen is displayed, enter the E-mail address and Password that
you set during user registration, and then select Log in
5. If a confirmation message is displayed, select OK
6. Enter the Printer registration ID, indicated in the printed registration information, and
select OK
Printer addition is completed.
Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the Update button
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If you do not receive the registration e-mail
Printing starts on its own even if you do not do anything
If you cannot print
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
For an app that is already installed, if the new region supports that app, you can continue to use it.
However, if you uninstall an app, be aware that you will not be able to install it outside of the country or
region where the printer was purchased.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the Update button
Because the Properties screen requires network connection with this product, the information may not
be reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
Printing starts on its own even if you do not do anything
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
If your LCD monitor is a color model
On the printer's Home screen, select
Setup ->
Web service setup -> Web service
connection setup -> IJ Cloud Printing Center setup -> Delete from this service to prevent
unauthorized access using this address.
If your LCD monitor is a monochrome model
To delete parties who can access the service illegally, select the
Setup button on the printer
operation panel, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr > Delete from service.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
56
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
If your printer has a LCD monitor
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer home screen and run
Setup (or by pressing the Setup button on the operation panel) -> Web service inquiry. If
printing does not start, run the inquiry several times.
If your printer does not have a LCD monitor
If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on
again.
If the problem is not resolved, use the printer driver from your computer to perform the print job and
check whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
57
Printing Your Printer Registration ID
Important
• This function is not available depending on the printer you are using. To confirm whether this function is
available with your printer, refer to List of Function for Each Model (Canon Inkjet Cloud Printing Center).
To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID.
From the operation panel of this machine, print the URL of the authentication site and your Printer
registration ID. The procedure is as follows:
1. Check that the printer is connected to the Internet
Important
• To use this function, you must connect this printer to the Internet.
If your LCD monitor is a color model
2. From the home window, select
Setup ->
Web service setup -> Web
service connection setup -> IJ Cloud Printing Center setup -> Register with this
service
3. In the registration confirmation window, Select Yes
4. In the print settings, select the display language
58
If your LCD monitor is a monochrome model
2. On the printer operation panel, select the
Setup button, and then select Web
service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service
3. In the registration confirmation window, Select Yes
4. Select the print language
5. Follow the instructions displayed in the window, and print the URL of the authentication site
and your Printer registration ID
Set A4 size or Letter size plain paper and select OK.
The authentication site URL and your Printer registration ID are printed.
Important
• The operation to complete the registration should be done within 60 minutes.
59
Canon Inkjet Cloud Printing Center window
This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your
smartphone, tablet device, or computer.
Description of the Login screen
Description of the Main screen
Description of the Login screen
This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Important
• You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next
hour.
• You remain logged in for an hour after the last access.
Language
Select the language you will be using.
E-mail address
Enter the e-mail address that you entered in the user registration.
Password
Enter the password that you entered in the user registration.
Important
• The e-mail address is case-sensitive. Make sure the case is correct.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
Reset password from here
Select this if you forgot the password.
Reset your password by following the instructions on the screen.
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Create new account
A new registration will be added to the Canon Inkjet Cloud Printing Center.
For a new registration, you need the Printer registration ID.
System requirements
This displays the system requirements for the Canon Inkjet Cloud Printing Center.
Help/legal notices (smartphone and tablet devices only)
The description of the Canon Inkjet Cloud Printing Center screen and various reminders are
displayed.
Software license info (PC only)
The licensing information of Canon Inkjet Cloud Printing Center is displayed.
About this service
This displays the descriptions of this service.
Description of the Main screen
When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.
With this service, the functions available to Standard user of the printer are different from those available
to the printer Administrator.
Standard user can only use the functions marked by an asterisk (*).
You can use areas shown below to start*, add, and manage apps.
If you are using a smartphone or tablet, then you can also print photos and documents.
If you are using a smartphone or tablet
If you are using a PC
If you are using a smartphone or tablet
(1) Left context menu
61
(2) Printer name area
(3) Right context menu
(4) Display area
(5) Menu area
(1) Left context menu
When you select
, the Mng. printer screen of the Manage users screen appears.
For general users, the Select printer screen appears.
Mng. printer screen (Select printer screen)
From the Mng. printer screen (Select printer screen), you can check*and update* printer
information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete
printers, add printers, and copy apps.
• Check the printer information*
The registered printer name is displayed.
indicates the currently selected printer.
indicates that an error occurred on the printer.
• Display update date/time of the printer information*
62
This displays the date and time the printer information was last updated.
refreshes the information.
• Copy apps
Select this to copy apps added in the selected printer to another printer.
When you select
, the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
• Change the printer name
When you select
, a screen to change the printer name appears.
Follow the instructions on the screen to change the name.
Note
• The printer name entry has the following character limitation:
• Up to 128 characters
• Delete printers
, the printer is deleted from the Canon Inkjet Cloud Printing Center.
When you select
When transferring the ownership of the printer, select Clear the information saved on the
printer.
• Add printers
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
You need a Printer registration ID to add a printer.
Note
• Although the number of printers that can be registered for one e-mail address is not limited,
only up to 16 printers are guaranteed to operate.
63
Manage users screen
From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud
Printing Center, delete users, add users, and change the Administrator and Standard user settings.
• User deletion
Select the check box of the user to be deleted, and select Delete.
However, you cannot delete yourself. To delete yourself, cancel your membership from the user
information screen.
• Adding a user
Select Add user. The user registration screen appears.
• Changing Administrator and Standard user settings
You can change the privileges of the Administrator and Standard users.
(2) Printer name area
The registered name of the printer selected is displayed.
The Administrator can change the printer name.
(3) Right context menu
When you select
, the context menu appears.
The information displayed depends on the menu currently selected in the menu area.
The
symbol indicates that there is a new unread notice.
64
•
Sort
This displays the screen to sort registered apps.
You can use the
buttons to change the display order of apps. When you finish sorting,
press the Done button to confirm the order.
•
Latest notices*
This displays the latest notices. The
symbol indicates that there is a new unread notice.
65
•
User information*
This displays the User information screen.
You can change the registered e-mail address, password, language, time zone, and other
settings.
Help/legal notices*
•
The description of the Canon Inkjet Cloud Printing Center screen and various reminders are
displayed.
Log out*
•
This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
(4) Display area
The display changes based on the menu you select.
(5) Menu area
The following 4 menu buttons are displayed:
•
Apps*
This displays the list of registered apps in the Display area.
The Sort screen appears when you select Sort in the context menu.
•
Config
This displays the Register apps screen in the Display area.
The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps.
You can check the information of these apps or deregister them.
66
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud
Printing Center are displayed by category.
◦ When you select
When you select
, the details of the app are displayed.
/
, you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does
67
not support your model.
: Can be used with genuine Canon ink.
•
Properties*
This screen displays the status of the printer that is currently selected.
You can check how much ink is remaining or details about an error that occurred. You can also
access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on
the printer status.
•
Manage jobs*
This screen displays the print or scan status and history.
You can check the print or scan status by looking at Status list, and the print or scan history by
looking at History.
You can also cancel print jobs and delete history information.
To cancel or delete a job, select that job and then select Cancel or Delete.
If you are using a PC
(1) Mng. printer (Select printer) button
(2) Manage users button
(3) Printer name area
68
(4) Menu area
(5) Notices area
(6) Information area
(7) Global navigation area
(8) Display area
(1) Mng. printer (Select printer) button
When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen
appears.
From the Mng. printer screen (Select printer screen), you can check*and update* printer
information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete
printers, add printers, and copy apps.
• Check the printer information*
The registered printer name is displayed.
indicates the currently selected printer.
indicates that an error occurred on the printer.
• Display update date/time of the printer information*
69
This displays the date and time the printer information was last updated.
refreshes the information.
• Change the printer name
When you select
, a screen to change the printer name appears.
Follow the instructions on the screen to change the name.
Note
• The printer name entry has the following character limitation:
• Up to 128 characters
• Delete printers
When you select
, the printer is deleted from the Canon Inkjet Cloud Printing Center.
When transferring the ownership of the printer, select Clear the information saved on the
printer.
• Add printers
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
You need a Printer registration ID to add a printer.
Note
• Up to 16 printers are guaranteed to operate for each e-mail address.
• Copy apps
Select this to copy apps added in the selected printer to another printer.
When you select
, the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
70
(2) Manage users button
When you select the Manage users button, the Manage users screen appears.
From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud
Printing Center, delete users, add users, and change the Administrator and Standard user settings.
• User deletion
Select the check box of the user to be deleted, and select Delete.
However, you cannot delete yourself. To delete yourself, cancel your membership from the user
information screen.
• Adding a user
Select Add user. The user registration screen appears.
• Changing Administrator and Standard user settings
You can change the privileges of the Administrator and Standard users.
(3) Printer name area
The registered name of the printer selected is displayed.
The Administrator can use the Mng. printer functions to change the printer name.
(4) Menu area
The following 4 menu buttons are displayed:
•
Sort (Apps)
This displays the list of registered apps in the Display area.
Drag the app to change the order.
When you finish sorting, press the Set sort order button and confirm the order.
71
•
Config
This displays the Register apps screen in the Display area.
The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps.
You can check the information of these apps or deregister them.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud
Printing Center are displayed by category.
◦ When you select
When you select
, the details of the app are displayed.
/
, you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released, not available in your region, or does
72
not support your model.
: Can be used with genuine Canon ink.
•
Properties*
This screen displays the status of the printer that is currently selected.
You can check how much ink is remaining or details about an error that occurred. You can also
access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on
the printer status.
•
Manage jobs*
This screen displays the print or scan status and history.
You can check the print or scan status by looking at Status list, and the print or scan history by
looking at History.
You can also cancel print jobs and delete history information.
To cancel or delete a job, select that job and then select Cancel or Delete.
(5) Notices area
This displays the latest notice. Nothing is displayed in this area if there is no notice.
When you select Notice list, you can display up to 40 items.
(6) Information area
This display other information, including the privacy statement and other companies' licensing
information.
(7) Global navigation area
The User information*, Instructions*, and Log out* buttons are displayed.
Press the User information to change the settings.
73
(8) Display area
The display changes based on the menu you select.
74
Requirements for Canon Inkjet Cloud Printing Center operation
Computer
CPU
x86 or x64 1.6 GHz or higher
RAM
2 GB or higher
Monitor display
Resolution 1024 x 768 pixels or higher
Number of display colors 24 bits (true-color) or higher
OS
Browser
Internet Explorer 8*
Mozilla Firefox
Google Chrome
Windows XP SP3 or later
Internet Explorer 8*, 9
Windows Vista SP1 or later
Mozilla Firefox
Google Chrome
Internet Explorer 8*, 9, 10, 11
Mozilla Firefox
Google Chrome
Windows 7
Internet Explorer 10
Windows 8
Mozilla Firefox
Google Chrome
Internet Explorer 11
Windows 8.1
Mozilla Firefox
Google Chrome
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7
* When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that
you upgrade to Internet Explorer 9 or later, or use another browser.
Smartphone or tablet
OS
iOS 5.1 or later
Android 2.3.3 or later
Browser
OS standard browser
Resolution
320 x 480 (HVGA) or higher
480 x 800 (HVGA) or higher
*Android3.x is not supported.
Important
• On the browser you are using, enable JavaScript and cookies.
• If you use the zoom function or change the font size on your browser, the web pages may not display
correctly.
• If you use the translation function of Google Chrome, the web pages may not display correctly.
• If you use a proxy server outside of your country, the service may not be able to determine the correct
region.
75
• In an in-house network environment, the 5222 port must be released. For confirmation instructions,
contact the network administrator.
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Using Remote UI
This service allows you to check printer information and execute utility functions from your computer or
smartphone.
You can also use the convenient web services presented by Canon.
Checking the printer IP address
To use this service, first check the IP address of this machine from the operation panel of the machine.
Important
• Before you check the IP address of this machine or use the Remote UI, make sure that the machine
is connected to the LAN and the LAN environment is connected to the Internet. Note that the
customer is responsible for paying all Internet connection fees.
1. Check that the machine has been turned on
If your printer has a LCD monitor
2. From the home window, select
Setup ->
Device settings -> LAN settings
-> Confirm LAN settings -> WLAN setting list or LAN setting list. Then from the
displayed window, check the IP address.
Note
• To print the IP address, load one sheet of A4 size or Letter size plain paper. Then from the
home window, select
Setup ->
Device settings -> LAN settings -> Confirm
LAN settings -> Print LAN details, in sequence.
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If your printer does not have a LCD monitor
2. Load one sheet of A4 size or Letter size plain paper
3. Hold down the Stop button until the Alarm lamp flashes 15 times
4. Release the button
Printing of the network setup information starts.
Remote UI startup
In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the
machine. The Remote UI starts.
1. From your computer, smartphone, or tablet device, open the Web browser, and enter the
following URL:
http:// <Printer IP address>
For "<Printer IP address>" enter the IP address that you checked in "Checking the printer IP address."
2. Entering Username and Administrator's Password
From the authentication screen, enter the Username and Password.
Username: ADMIN
Password: See "About the Administrator Password."
Note
• The Username display may differ depending on your browser.
3. Remote UI startup
The Remote UI starts and the top window is displayed.
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Printer status
This function displays printer information such as the remaining ink amount, the status, and
detailed error information.
You can also connect to the ink purchase site or support page, and use Web Services.
Utilities
This function allows you to set and execute the machine utility functions such as cleaning.
AirPrint settings
This function allows you to specify the Apple AirPrint settings, such as position information.
Google Cloud Print setup
This function allows you to register this machine to Google Cloud Print or delete the machine.
Firmware update
This function allows you to update the firmware and check version information.
Manual (Online)
This function displays the Online Manual.
Network Configuration
This function displays the network settings.
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Printing from AirPrint Compliant Device
This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer.
AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer
without installing a driver.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
To use AirPrint, you will need one of the following Apple devices running the latest version of iOS: iPad (all models),
iPhone (3GS or later), or iPod touch (3rd generation or later).
• Network Environment
The Apple device (iPad, iPhone, or iPod touch) and this machine must be connected to the same Wi-Fi network.
Note
■ If your iPad, iPhone or iPod touch is running the latest version of iOS, you do not need to download and install any
drivers or additional software.
Printing with AirPrint
1. Check that this machine is turned on and is connected to the LAN.
2. From the application software of your Apple device, tap the operation icon to display the
menu options.
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3. From the menu options, tap Print.
4. From Printer Options, select the model that you are using.
Important
■ Because some application software does not support AirPrint, Printer Options may not be displayed. If an
application software does not let you use printer options, you cannot print from that application software.
Note
■ The printer options differ depending on the application software and model you are using. Normally, when you
tap Print and select a model name, the displayed printer options will include up to the following four options:
• Printer: Select a model that can be used in your wireless LAN.
• Copies: Select the number of print copies.
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• Duplex Printing: If the model supports duplex printing, you can select On or Off.
• Range: The page range can be used only with specific application software and file types (such as PDF files).
5. For 1 Copy, click + or - to set the number of required copies.
6. For Duplex Printing, click On to enable duplex printing or click Off to disable the function.
7. When printing a file type that has multiple pages, such as a PDF file, click Range and then
click All Pages or select the range of pages to be printed.
8. Tap the Print.
When you execute printing, the printer prints according to the specified settings.
Paper Size
With AirPrint, the paper size is selected automatically according to the application software being used on the Apple
device and the region in which AirPrint is used.
When Apple's photo application software is used, the default paper size is L size in Japan, and 4"x6" or KG in other
countries and regions.
When documents are printed from Apple's Safari application software, the default paper size is letter size in the U.S.
region, and A4 in Japan and Europe.
Important
■ Your application software may support different paper sizes.
Checking the Print Status
During printing, a Print icon is displayed in the list of recently used application software, and you can use it to check the
print progress.
To display the list of latest used application software, press the Home button on the Apple device twice. The Print icon is
displayed at the bottom of the Home screen.
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Deleting a Print Job
To delete a print job with AirPrint, use one of the following two methods:
• From the machine: Use the operation panel of the machine to cancel the print job.
• From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and display the print job
list. Tap the print job to be canceled, and then tap Cancel Print.
AirPrint Troubleshooting
If the document does not print, check the following:
1. Check that the machine power is on. If the machine power is on, turn it off and then back on
again, and check whether the issue is resolved.
2. Check that the machine is connected by LAN to the same network subnet as the device on
which iOS is installed.
3. Check that the machine has enough paper and ink.
4. Check that no error message is displayed on the machine operation panel.
If the problem persists, use the printer driver on your computer to execute printing and check whether the
document can be printed normally on the machine.
If the document cannot be printed, refer to the Online Manual for your model.
Note
■ After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN
connection. Confirm that the machine is connected to the wireless LAN, and then try printing.
■ If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable
Bonjour.
Note
■ The windows used in the explanations may differ from those displayed by your Apple product or application software.
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How to Use Print from E-mail
Print from E-mail allows you to print attachment files easily. You only attach a picture or a document from
your computer or smartphone and send the e-mail with the attached file.
You can print simply from outside like a travel destination. Also, your family or friends can print by
registering beforehand.
You can use Print from E-mail on any Canon printer that supports the service.
Checking Your Environment
First, check your environment.
• Network environment
This product needs to be connected to a LAN with an Internet connection.
Important
• The user will bear the cost of Internet access.
• This function may not be available in some countries/regions.
• This function is not available depending on the printer you are using. To confirm whether this function
is available with your printer, refer to List of Function for Each Model (Print from E-mail).
• Printer software (firmware) version
If the printer's firmware version is earlier than Ver. 2.000, you need to update the firmware.
You can execute firmware update from Remote UI or from your printer.
To execute the update from Remote UI, refer to the Remote UI usage instructions.
To execute the update from your printer, go to the Online Manual home page, and refer to the
"Firmware Update" document for your printer model.
Preparing to use Print from E-mail
To use Print from E-mail, you need to register the printer by entering information about the printer's
owner.
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1. Print the printer registration page's URL and the PIN code
2. Access the URL and enter the owner's e-mail address and other required information
3. Check if an e-mail has been sent to the e-mail address you entered
4. Access the URL provided in the e-mail and complete the printer registration process
Note
• The e-mail address that appears on the screen when you have finished registering is the e-mail
address that will be used just for the Print from E-mail function.
For details about the registration procedure, see here
Printing from Your Computer or Smartphone
1. Prepare a file that you want to print
The file format, number of files, and file size that this printing function supports are provided below.
Supported File Formats
• Adobe PDF files
• JPEG files
Important
• Only files that are attached to e-mail can be printed. E-mail messages cannot be printed.
• Encrypted Adobe PDF files, password-protected files, and files that are set to print disabled
cannot be printed.
• Files that are attached as compressed files cannot be printed.
• Files other than Adobe PDF files and JPEG files cannot be printed.
Supported Number of Files and File Sizes
• Up to 10 attachment files can be printed.
• The maximum size of an e-mail with attachment files is 5 MB.
Note
• The size of an e-mail is determined based on the size of the entire transmission file, including the
e-mail message and the header.
Therefore sometimes an attachment file cannot be printed even if the size of the attachment file
is less than 5 MB.
• If the size of an attached JPEG file is less than 10 KB, the file cannot be printed.
2. Attach a file that you want to print from your PC or smartphone to the e-mail and send it to
the e-mail address for printing
To check the printer address, perform one of the following operations from the operation panel of this
machine:
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• From the operation panel of this machine, display the home window and select
Setup ->
Web service setup -> Web service connection setup -> Print from E-mail setup ->
Check address for printing.
• From the operation panel of this machine, select
Web service ->
Web service
setup -> Cloud settings -> Print from E-mail setup -> Check address for printing.
Important
• You will not be able to use the service during periods when the service is undergoing
maintenance.
Use the Service With More Than One Person
To allow multiple users to use this function, register users (other than the printer's owner) as members.
1. The printer's owner uses his/her PC or smartphone to access the service's login URL
(https://pr.mp.c-ij.com/po) and logs in
2. Select the printer name that you want to add the member. Click Member Settings -> Add
to enter the member's e-mail address, and click Register
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3. Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
• You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print
If the document does not print, check the following:
• Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
• Check that the printer is connected to the network.
• Check that the printer is connected to a LAN and the LAN has an Internet connection.
• Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether
86
the document can be printed normally on the printer.
If the document cannot be printed, refer to the on-screen manual (operating instructions) that comes
with the printer.
• Check that the file attached to the e-mail is a Adobe PDF file or an JPEG file.
• Check whether the e-mail address of the send destination is correct.
To check the printer address, perform one of the following operations from the operation panel of this
machine:
◦ From the operation panel of this machine, display the home window and select
Setup ->
Web service setup -> Web service connection setup -> Print from E-mail setup ->
Check address for printing.
◦ From the operation panel of this machine, select
Web service ->
Web service
setup -> Cloud settings -> Print from E-mail setup -> Check address for printing.
• Check that the user's e-mail address for using this service is registered.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.cij.com/po).
• In the Print Status screen, click Go to Print History Screen and check the history of jobs that were
sent. You can check the error details.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.cij.com/po).
Note
• For a wireless LAN connection, after the printer is turned on, it may take a few minutes before
communication becomes possible. Confirm that your printer is connected to the wireless LAN, and
then try printing.
If You Cannot Register to the Service or Delete the Service
If You Cannot Register to the Service
• If the printer operation panel display the message "Failed to register with "Print from E-mail".", the
registration to Print from E-mail may not have been completed in time. Select OK to release the
error, and start over again from the beginning.
• Check that the firmware version of the printer has been updated.
If You Do Not Receive the URL to Complete the Registration by E-mail
• An incorrect e-mail address may have been entered. Wait about 30 minutes, and operate the printer
operation panel to print the printer registration URL and PIN code. Then re-register from the
beginning.
If You Cannot Delete the Service
• If the printer operation panel display the message "Failed to connect to "Print from E-mail". Only the
information on the printer was deleted." is displayed, it could be that the registration information on the
service could not be deleted even though the Print from E-mail information stored on this machine
was deleted.
Select OK to release the error, and then access the service's login URL (https://pr.mp.c-ij.com/po) to
delete the registration information.
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• If the Print from E-mail information stored on this printer could not be deleted even though the
registration information on the service was deleted, delete the registration information from
Deregistration of Registered Printer(s) by performing one of the following operations:
◦ From the operation panel of this machine, display the home window and select
Setup ->
Web service setup -> Web service connection setup -> Print from E-mail setup ->
Deregistration of Registered Printer(s).
Web service ->
Web service
◦ From the operation panel of this machine, select
setup -> Cloud settings -> Print from E-mail setup -> Deregistration of Registered
Printer(s).
If You Cannot Print after the Printer Is Repaired
Re-registering the printer and the printer owner
• When the printer is repaired, all of the registered information is deleted and Print from E-mail can no
longer be used.
If you want to use this service again, you must re-register the printer and the printer owner.
For information about the re-registration procedure, see "Preparing to Use Print from E-mail".
Even if users other than the owner were registered as members, repeat the registration starting from
here.
Trademarks
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac OS, Bonjour, iPad, iPhone, iPod touch, and Safari are trademarks of Apple Inc., registered in the
U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• All other company names and products mentioned herein may be trademarks or registered
trademarks of their respective companies.
88
Preparing to Use Print from E-mail
To use this service to print a photo or document, you need to follow the procedure provided below and
register the machine.
Print the Printer Registration Page's URL and the PIN Code
First, print the printer registration page's URL and the PIN code.
Check that there is sufficient amount of ink in the machine, and then print using the machine's operation
panel.
1. Check that the machine is connected to the network
Important
• This product needs to be connected to a LAN with an Internet connection.
2. From the operation panel of this machine, display the home page and select Register
printer by performing one of the following operations:
• From the operation panel of this machine, display the home window and select
Setup ->
Web service setup -> Web service connection setup -> Print from E-mail setup ->
Register printer.
• From the operation panel of this machine, display the home window and select
service ->
Web
Web service setup -> Cloud settings -> Print from E-mail setup ->
Register printer.
3. Follow the instructions on the screen and print the printer registration URL and PIN code
Important
• Do not turn off the power on the machine until the registration process is completed.
Access the printed URL and log in within 25 minutes.
• If you canceled the registration before it is completed, repeat the procedure from printing the
registration information.
Access the Printed URL and Enter the Owner's E-mail Address and Other
Required Information
Next, enter the owner's e-mail address and other required information.
1. Access the printed URL using the PC's web browser, and click Log In
2. In the use agreement window, select Agree
89
Important
• If you do not select Agree in the use agreement window, you will not able to register as the
printer owner.
3. Enter the printer owner's e-mail address, and click Next
Important
• An e-mail is sent with the required information for completing the registration to the e-mail
address entered for the printer's owner.
• If domain-specific reception is set, change the setting so that mail can be received from
"info@mp.c-ij.com"
Note
• The e-mail address of the printer owner cannot be changed once the printer owner is registered.
To change the e-mail address, delete the registration of the registered printer, and re-register the
printer owner by using the new e-mail address. In this case, all previously registered information
will be deleted.
• The notification is sent automatically to the registered e-mail address when the printing or service
maintenance starts.
4. In the Printer Owner Registration window, enter the information shown below, and click
Next
User Name
Enter any name.
The name that you enter is displayed at login.
Important
• The maximum number of characters that can be entered is 30.
Language
Select the language that you are using.
The language that you select is used in notification e-mails such as print start notices.
Time Zone
Refer to this section, and select the standard time of the city that is nearest to the region where you live.
Date/Time Display Format
Select the format of your choice. The format that you select is applied to the date/time information in the
screens and notification e-mails of this service.
Daylight Saving Time
This setting is combined with the Time Zone setting, and applied to the date/time information in the
screens and notification e-mails of this service.
When you select ON, 1 hour is added to the Time Zone setting when the date/time information is
displayed.
5. In the Printer Registration window, enter the Printer Name, and click Confirm
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Enter any name that will allow you to identify the printer.
Important
• The maximum number of characters that can be entered is 30.
6. In the Confirm Owner Registration window, check the registration information, and then
click Register
A temporary password will be displayed.
Important
• The temporary password that appears is not included in the notification e-mail. Be sure to write
down the temporary password before closing the screen.
Check if an E-mail Has Been Sent to the E-mail Address You Entered
A URL is notified to complete the registration to the e-mail address that for the registered printer's owner.
Access the URL in the E-mail and Complete the Printer Registration
1. Access the URL provided in the e-mail
Important
• You have to complete the registration within 30 minutes.
2. Enter the registered e-mail address of the printer's owner, the temporary password, and
click Log In
3. Set a password of your choice, and click Register
When the password setting process is completed, the printer's e-mail address and the service's URL
are displayed, and the printer's registration process is completed.
Important
• When you enter the password, the following character restrictions apply.
• Set a password that has 8 or more characters.
• The characters that you can use are single-byte uppercase letters, single-byte lowercase
letters, and single-byte numbers.
• In the password, combine all of the different types of characters that can be used.
• The displayed printer's e-mail address and the URL of the login page are not sent. Be sure to
write down the printer's e-mail address and the URL of the login page before closing the screen.
91
Timezone List
(UTC-12:00) International Date Line West
(UTC-11:00) Midway Island
(UTC-10:00) Hawaii
(UTC-09:00) Alaska
(UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada)
(UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada)
(UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada)
(UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US & Canada), Caracas
(UTC-04:00) Asuncion, Santiago, Georgetown, La Paz, San Juan, Manaus, Atlantic Time (Canada), Newfoundland
(UTC-03:00) Cayenne, Greenland, Buenos Aires, Brasilia, Montevideo
(UTC-02:00) Mid-Atlantic
(UTC-01:00) Azores, Cape Verde Is.
(UTC+00:00) Casablanca, Dublin, Edinburgh, Lisbon, London, Monrovia, Reykjavik, Coordinated Universal Time
(UTC+01:00)
(UTC+02:00)
Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna, Sarajevo, Skopje, Warsaw, Zagreb, Brussels,
Copenhagen, Madrid, Paris, Belgrade, Bratislava, Budapest, Ljubljana, Prague, West Central Africa
Athens, Bucharest, Istanbul, Amman, Windhoek, Jerusalem, Cairo, Harare, Pretoria, Beirut, Helsinki,
Kyiv, Riga, Sofia, Tallinn, Vilnius, Minsk
(UTC+03:00) Kuwait, Riyadh, Tbilisi, Nairobi, Baghdad, Moscow, St. Petersburg, Volgograd, Tehran
(UTC+04:00) Abu Dhabi, Muscat, Yerevan, Baku, Port Louis, Kabul
(UTC+05:00)
Islamabad, Karachi, Ekaterinburg, Tashkent, Sri Jayawardenepura, Chennai, Kolkata, Mumbai, New
Delhi, Kathmandu
(UTC+06:00) Astana, Dhaka, Almaty, Novosibirsk, Yangon (Rangoon)
(UTC+07:00) Krasnoyarsk, Bangkok, Hanoi, Jakarta
(UTC+08:00) Irkutsk, Ulaan Bataar, Kuala Lumpur, Singapore, Perth, Taipei, Beijing, Chongqing, Hong Kong, Urumqi
(UTC+09:00) Seoul, Yakutsk, Osaka, Sapporo, Tokyo, Adelaide, Darwin
(UTC+10:00) Vladivostok, Canberra, Melbourne, Sydney, Guam, Port Moresby, Brisbane, Hobart
(UTC+11:00) Magadan, Solomon Is., New Caledonia
(UTC+12:00) Auckland, Wellington, Fiji, Marshall Is., Petropavlovsk-Kamchatsky
(UTC+13:00) Samoa, Nuku'alofa
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List of Function for Each Model
MG series
MX series
E series
P series
iP series
iX series
MG series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
MG7100
✓
✓
✓
MG6500
✓
✓
✓
MG6400
✓
✓
✓
MG5500
✓
✓
✓
MG3500
–
✓
–
MG2500
–
–
–
MG2400
–
–
–
MX series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
MX920
✓
✓
–
MX720
✓
✓
–
MX530
–
✓
✓
MX520
–
✓
–
MX470
–
✓
–
MX450
–
–
–
MX390
–
–
–
E series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
E610
–
–
–
E560
–
✓
–
E400
–
–
–
P series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
P200
–
–
–
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iP series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
iP8700
–
✓
–
iP2800
–
–
–
iX series
Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center
iX6800
–
✓
–
iX6700
–
–
–
94
Overview of the Machine
Safety Guide
Safety Precautions
Regulatory and Safety Information
Main Components and Basic Operations
Main Components
About the Power Supply of the Machine
LCD and Operation Panel
Loading Paper / Originals
Loading Paper
Loading Originals
Replacing an Ink Tank
Replacing an Ink Tank
Checking the Ink Status
Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Machine
Changing the Machine Settings
Changing Machine Settings from Your Computer
Changing the Machine Settings on the LCD
Information about Network Connection
Useful Information about Network Connection
About Network Communication
Changing and Confirming Network Settings
Appendix for Network Communication
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink
Key Points to Successful Printing
Be Sure to Make Paper Settings after Loading Paper
Canceling a Print Job
Key to Enjoying Consistent Printing Quality
Precautions for Safe Transport of the Machine
Legal Limitations on Use of Your Product and Use of Images
Specifications
95
Safety Guide
Safety Precautions
Regulatory and Safety Information
96
Safety Precautions
Choosing a location
Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a
heating source.
To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the
On-screen Manual.
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supply
Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord
if necessary.
Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
Do not use an extension lead/cord.
Working around the machine
Never put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends. In case the machine weighs more than 14 kg, it is
recommended to have two people lifting the machine. Accidental dropping of the machine causes injury. For
the machine's weight, refer to the On-screen Manual.
Do not place any object on the machine. Especially do not place metal objects (paper clips, staples, etc.) or
containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.
Do not transport or use the machine on a slant, vertically or upside-down, as the ink may leak and damage the
machine.
Working around the machine (For the multifunction printer)
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The Platen Glass
may break and cause injury.
Print Heads/ink tanks and FINE Cartridges
Keep ink tanks out of the reach of children. In case ink* is accidentally licked or swallowed, rinse out mouth or
give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical advice immediately.
* Clear Ink contains nitrate salts (For models containing Clear Ink).
In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash
with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately.
Never touch the electrical contacts on a Print Head or FINE Cartridges after printing.
The metal parts may be very hot and could cause burns.
Do not throw ink tanks and FINE Cartridges into fire.
Do not attempt to disassemble or modify the Print Head, ink tanks, and FINE Cartridges.
97
Regulatory and Safety Information
International ENERGY STAR® Program
As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for
efficiency.
About the disposal of the battery (For models containing lithium battery)
Dispose of used batteries according to the local regulations.
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10393/K10394/K10395/K10397 (Contains FCC ID: AZDK30356)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30356
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This equipment should be
installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding
extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter.
98
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of
the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least
20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un environnement non contrôlé
et respecte les règles d'exposition aux fréquences radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé
et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des extrémités :
mains, poignets, pieds et chevilles).
Users in Jordan
This printer contains WLAN Module approved by TRC/SS/2013/36
Name of WLAN Module : K30356
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE
Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point, e.g.,
on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling
waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative
impact on the environment and human health due to potentially hazardous substances that are generally associated with
EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources. For more information about where you can drop off your waste equipment for recycling, please contact
your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more
information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
India only.
This product is not to be disposed of with your household waste, according to the e-waste (Management and Handling)
Rules, 2011.
99
This product should be handed over to a designated collection point, e.g., to an authorized collection site for recycling
waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative
impact on the environment and human health due to potentially hazardous substances that are generally associated with
EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources. For more information regarding return and recycling of WEEE products, please visit http://
www.canon.co.in/environment/.
Also, this product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury, hexavalent chromium,
polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by
weight for Cadmium, except for the exemptions set in Schedule II of the Rule.
Environmental Information
Reducing your environmental impact while saving money
Power Consumption and Activation Time
The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a
way to allow you to reduce your electricity costs. After the last print it switches to Ready Mode. In this mode it can print
again immediately if required. If the product is not used for a time, the device switches to its Power Save Mode. The
devices consume less power (Watt) in these modes.
If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider
that this device may then only switch to a lower energy level after a longer period of time or not at all.
Canon does not recommend extending the Activation Times from the optimum ones set as default.
Energy Star®
The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient
models, which help to minimise environmental impact.
Products which meet the stringent requirements of the Energy Star® programme for both environmental benefits and the
amount of energy consumption will carry the Energy Star® logo accordingly.
Paper types
This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme),
which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of
64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs.
100
Main Components and Basic Operations
Main Components
About the Power Supply of the Machine
LCD and Operation Panel
101
Main Components
Front View
Rear View
Inside View
Operation Panel
102
Front View
(1) operation panel
Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check
the ink lamp, or to remove jammed paper inside the machine.
Operation Panel
(2) document cover
Open to load an original on the platen glass.
(3) paper guides
Slide to align with both sides of the paper stack.
(4) feeder
Load various sizes or types of paper which you can use on the machine. Two or more sheets of the same size
and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper
Loading Envelopes
(5) front tray
Open to load paper or perform the print operation.
(6) paper support
Extend to load paper in the front tray.
(7) output tray extension
Open to support ejected paper.
(8) paper output support
Extend to support ejected paper.
(9) paper output tray
Printed paper is ejected. Open it before printing.
103
(10) platen glass
Load an original to copy or scan.
104
Rear View
(1) transport unit
Open to remove jammed paper.
(2) power cord connector
Plug in the supplied power cord.
(3) USB port
Plug in the USB cable to connect the machine with a computer.
Important
Do not touch the metal casing.
Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
105
Inside View
(1) ink lamps
Lights or flashes red to indicate the ink tank status.
Checking the Ink Status with the Ink Lamps
(2) print head holder
The print head is pre-installed.
Note
For details on replacing an ink tank, see Replacing an Ink Tank.
106
Operation Panel
* All lamps on the operation panel are shown lit in the illustration below for explanatory purposes.
(1) ON button/POWER lamp
Turns the power on or off. Lights white after flashing when the power is turned on. Before turning on the power,
make sure that the document cover is closed.
Turning the Machine On and Off
(2) HOME button
Used to display the HOME screen.
LCD and Operation Panel
(3) LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
Confirming that the Power Is On
(4) + - buttons
Specifies the number of copies to copy or print.
(5) Black button
Starts black & white copying, scanning, etc.
(6) Color button
Starts color printing, copying, scanning, etc.
(7) Stop button
Cancels operation when print, copy, or scan job is in progress.
(8) Alarm lamp
Lights or flashes orange when an error occurs, such as paper-out or ink-out.
(9)
,
,
, and
buttons
Used to select a menu or setting item.
LCD and Operation Panel
(10) OK button
Finalizes the selection of a menu or setting item.
Resolves an error when printing is in progress or resumes the machine's normal operation after removing
jammed paper.
(11) Back button
Returns the LCD to the previous screen.
(12) Function buttons
Used to select menus on the HOME screen or select a function menu displayed at the bottom of the LCD.
107
Using the Function Buttons
(13) Wi-Fi lamp
Lights or flashes blue to indicate the wireless LAN status.
Lights:
Wireless LAN active is selected.
Flashes:
Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection.
108
About the Power Supply of the Machine
Confirming that the Power Is On
Turning the Machine On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
109
Confirming that the Power Is On
The POWER lamp is lit white when the machine is turned on.
Even if the LCD is off, if the POWER lamp is lit, the machine is on.
Note
It may take a while for the machine to start printing immediately after you turn on the machine.
The LCD will turn off if the machine is not operated for about 5 minutes. To restore the display, press any button
except the ON button or perform the print operation. You cannot change the wait time before the LCD turns off.
110
Turning the Machine On and Off
Turning on the machine
1. Press the ON button to turn on the machine.
The POWER lamp flashes and then remains lit white.
Confirming that the Power Is On
Note
It may take a while for the machine to start printing immediately after you turn on the machine.
If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD, see A Message Is
Displayed.
Auto power on feature
You can set the machine to automatically turn on when a print or scan operation is performed from a computer
connected by USB cable or network. This feature is set to off by default.
From the machine
About ECO settings
From the computer
Managing the Machine Power
Turning off the machine
1. Press the ON button to turn off the machine.
When the POWER lamp stops flashing, the machine is turned off.
Important
When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off.
Notice for Unplugging the Power Cord
Note
Auto power off feature
111
You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to
the machine for a certain interval. This is the default setting.
From the machine
About ECO settings
From the computer
Managing the Machine Power
112
Notice for the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described
below.
The power plug/power cord is hot.
The power plug/power cord is rusty.
The power plug/power cord is bent.
The power plug/power cord is worn.
The power plug/power cord is split.
Caution
If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for
service. Using the machine with one of the unusual conditions above may cause a fire or an electric shock.
Notice for Unplugging the Power Cord
113
Notice for Unplugging the Power Cord
To unplug the power cord, follow the procedure below.
Important
When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the
power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality
may be reduced.
1. Press the ON button to turn the machine off.
2. Confirm that the POWER lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
114
LCD and Operation Panel
You can use the machine to make copies or scan originals without a computer.
You can also make good use of the various functions of the machine using the operation panel starting from the HOME
screen on the LCD.
The HOME screen consists of three screens. You can use the
or
button (A) to switch between them. Each screen
provides menus for making copies, scanning originals, etc.
To select a menu on each screen, use the left, center, or right Function button (B).
On the menu screen or settings screen, use the
,
,
, or
button (C) to select an item or option, then press the OK
button (D) to proceed with the procedure.
To return to the previous screen, press the Back button (E).
Using the Function Buttons
When you select a menu on the HOME screen, function menus (F) will appear where required at the bottom of the screen.
Pressing a corresponding Function button (G), (H), or (I) displays its function, such as a settings screen.
The number of function menus and their contents vary depending on the screen. Check the function menus displayed at
the bottom of the screen, then select the one desired.
Example: The screen in Scan
115
(G) Press the left Function button to select Save/Forward. The screen for selecting destinations to save or forward the
scanned photo data will appear.
(H) Press the center Function button. The Document setting screen will appear.
(I) Press the right Function button to select Scan settings. The scan settings screen will appear.
116
Loading Paper / Originals
Loading Paper
Loading Originals
117
Loading Paper
Loading Plain Paper / Photo Paper
Loading Envelopes
Media Types You Can Use
Media Types You Cannot Use
Printing Area
118
Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can
cause paper jams.
Note
We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Media Types You Can Use.
You can use general copy paper.
For the page size and paper weight you can use for this machine, see Media Types You Can Use.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper
jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper
becomes completely flat.
For details on how to flatten curled paper, see "Load the paper after correcting its curl." in Paper Is Smudged/
Printed Surface Is Scratched.
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If
you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.
2. Load paper.
(1) Open the front tray gently.
(2) Holding the right tab on the front tray, pull out the feeder until it stops.
119
(3) Use the right paper guide (A) to slide both paper guides all the way out.
(4) Load the paper in the center of the feeder WITH THE PRINT SIDE FACING DOWN.
Push the paper stack all the way to the back of the feeder.
Important
Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause
paper jams.
(5) Slide the right paper guide (A) to align the paper guides with both sides of the paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
120
Note
Do not load sheets of paper higher than the load limit mark (D).
Keep the paper stack height below the tabs (E) of the paper guides.
Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the feeder.
(6) Holding the right tab on the front tray, push the feeder back until the arrow (
tray is aligned with the arrow (
) on the machine.
121
) on the front
3. Open the paper output tray.
(1) Extend the paper support (F), then open the output tray extension (G).
(2) Open the paper output tray (H) gently, then extend the paper output support (I).
Important
Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.
Note
After loading paper
Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
122
Loading Envelopes
You can load Envelope DL and Envelope Com 10.
The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver
properly.
Important
Printing of envelopes from the operation panel is not supported.
Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
- Envelopes with an embossed or treated surface
- Envelopes with a double flap
- Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
Press down on all four corners and edges of the envelopes to flatten them.
If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.
If the corner of the envelope flap is folded, flatten it.
Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
The envelopes may jam in the machine if they are not flat or the edges are not aligned. Make sure that no curl or
puff exceeds 0.1 inches (3 mm).
2. Load envelopes.
(1) Open the front tray gently.
123
(2) Hold the right tab on the front tray to pull out the feeder until it stops.
(3) Use the right paper guide (A) to slide both paper guides all the way out.
(4) Load the envelopes in the center of the feeder WITH THE ADDRESS SIDE FACING
DOWN.
The folded flap of the envelope will be faced up on the left side.
(B) Rear side
(C) Address side
Push the envelopes all the way to the back of the feeder.
Up to 5 envelopes can be loaded at once.
(5) Slide the right paper guide (A) to align the paper guides with both sides of the envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
124
Note
Do not load envelopes higher than the load limit mark (D).
Keep the envelope stack height below the tabs (E) of the paper guides.
(6) Holding the right tab on the front tray, push the feeder back until the arrow (
tray is aligned with the arrow (
) on the machine.
125
) on the front
3. Open the paper output tray.
(1) Extend the paper support (F), then open the output tray extension (G).
(2) Open the paper output tray (H) gently, then extend the paper output support (I).
Important
Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.
Note
After loading envelopes
Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
126
Media Types You Can Use
Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun
of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for
printing your important photos.
Media Types
Commercially available papers
Plain Paper (including recycled paper)*1
Envelopes*2
Canon genuine papers
The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper
for detailed information on the printable side and notes on handling paper. For information on the page sizes available for
each Canon genuine paper, access our website.
Note
You may not be able to purchase some Canon genuine papers depending on the country or region of purchase.
Paper is not sold in the US by Model Number. Purchase paper by name.
Paper for printing photos:
Photo Paper Pro Platinum <PT-101>
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
Photo Paper Glossy <GP-601>
Photo Paper Plus Glossy II <PP-201>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Paper for printing business documents:
High Resolution Paper <HR-101N>*2
Paper for creating your own prints:
T-Shirt Transfers <TR-301>*2
Photo Stickers <PS-101>
*1 100% recycled paper can be used.
*2 Printing to this paper from the operation panel is not supported.
Paper Load Limit
Media Type Settings on the Operation Panel
Setting the Media Type with the Printer Driver
Page Sizes
You can use the following page sizes.
127
Note
Printing on the following paper sizes from the operation panel is not supported.
- Legal and Envelopes
Standard sizes:
Letter
A5
B5
5" x 7" (13 x 18 cm)
Envelope DL
Legal
A4
4" x 6" (10 x 15 cm)
8" x 10" (20 x 25 cm)
Envelope Com 10
Non-standard sizes:
You can print on non-standard size paper within the following ranges.
Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)
Maximum size: 8.50 x 14.00 inches (215.9 x 355.6 mm)
Paper Weight
You can use paper in the following weight range.
17 to 28 lb (64 to 105 g /m2) (except for Canon genuine paper)
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine.
Notes on Storing Paper
Take out only the necessary number of paper from the package, just before printing.
To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And
also, store it avoiding heat, humidity, and direct sunlight.
128
Paper Load Limit
Commercially Available Papers
Media Name
Front Tray
Paper Output Tray
Plain Paper (including recycled paper)*1
Approx. 100 sheets
Approx. 50 sheets
Envelopes
5 envelopes
*2
Canon Genuine Papers
Note
We recommend that you remove the previously printed sheet from the paper output tray before continuously printing
to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Paper for printing photos:
Media Name <Model No.>
Photo Paper Pro Platinum <PT-101>*3
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>*3
10 sheets: A4, Letter, and 8" x 10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
10 sheets: A4 and Letter
20 sheets: 4" x 6" (10 x 15 cm)
10 sheets: A4 and Letter
Photo Paper Glossy <GP-601>*3
Photo Paper Plus Glossy II
Front Tray
20 sheets: 4" x 6" (10 x 15 cm)
<PP-201>*3
10 sheets: A4, Letter, 5" x 7" (13 x 18 cm), and 8" x 10" (20
x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
Photo Paper Pro Luster <LU-101>*3
Photo Paper Plus Semi-gloss
10 sheets: A4 and Letter
<SG-201>*3
10 sheets: A4, Letter, 5" x 7" (13 x 18 cm), and 8" x 10" (20
x 25 cm)
20 sheets: 4" x 6" (10 x 15 cm)
10 sheets: A4 and Letter
Matte Photo Paper <MP-101>
20 sheets: 4" x 6" (10 x 15 cm)
Paper for printing business documents:
Media Name <Model No.>
Front Tray
High Resolution Paper <HR-101N>
65 sheets
Paper Output Tray
50 sheets
Paper for creating your own prints:
Media Name <Model No.>
Front Tray
T-Shirt Transfers <TR-301>
1 sheet
Photo Stickers <PS-101>
1 sheet
*1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental
conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time
to less than half.
*2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing
to avoid blurs and discoloration.
129
*3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this
case, load one sheet at a time.
130
Media Type Settings on the Operation Panel
Commercially Available Papers
Media Name
Settings in Type
Plain Paper (including recycled paper)
Plain paper
Canon Genuine Papers
Paper for printing photos:
Media Name <Model No.>
Settings in Type
Photo Paper Pro Platinum <PT-101>
Pro Platinum
Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
Glossy
Photo Paper Glossy <GP-601>
Glossy
Photo Paper Plus Glossy II <PP-201>
Plus Glossy II
Photo Paper Pro Luster <LU-101>
Plus Semi-gloss
Photo Paper Plus Semi-gloss <SG-201>
Plus Semi-gloss
Matte Photo Paper <MP-101>
Matte
131
Media Types You Cannot Use
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine
to jam or malfunction.
Folded, curled, or wrinkled paper
Damp paper
Paper that is too thin (weighing less than 17 lb (64 g /m2))
Paper that is too thick (weighing more than 28 lb (105 g /m2), except for Canon genuine paper)
Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper
smaller than A5)
Picture postcards
Postcards affixed with photos or stickers
Envelopes with a double flap
Envelopes with an embossed or treated surface
Envelopes whose gummed flaps are already moistened and adhesive
Any type of paper with holes
Paper that is not rectangular
Paper bound with staples or glue
Paper with adhesives
Paper decorated with glitter, etc.
132
Printing Area
Printing Area
Other Sizes than Letter, Legal, Envelopes
Letter, Legal
Envelopes
133
Printing Area
To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be
the area inside these margins.
: Canon recommends that you print within this area.
Recommended printing area
Printable area
: The area where it is possible to print.
However, printing in this area can affect the print quality or the paper feed precision.
Note
With performing Automatic Duplex Printing and Duplex (Two-sided) Copying, the printable area will be 0.08 inches (2
mm) smaller at the top margin.
When performing borderless copying or borderless printing from a printed photo, select Extended copy amount in
Print settings of Device settings to specify the amount of images that extends off the paper.
Print settings
Borderless Printing
By selecting Borderless Printing option, you can make prints with no margins.
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to
fill the whole page.
For Borderless Printing, use the following paper:
- Photo Paper Pro Platinum <PT-101>
- Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
- Photo Paper Glossy <GP-601>
- Photo Paper Plus Glossy II <PP-201>
- Photo Paper Pro Luster <LU-101>
- Photo Paper Plus Semi-gloss <SG-201>
- Matte Photo Paper <MP-101>
Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in
printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing.
Borderless Printing onto plain paper from the operation panel is not supported.
Borderless Printing is not available for legal, A5, or B5 sized paper, or envelopes.
Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the
paper or cause these parts to become smudged.
134
Other Sizes than Letter, Legal, Envelopes
Size
Printable Area (width x height)
A5
5.56 x 7.95 inches (141.2 x 202.0 mm)
A4
8.00 x 11.38 inches (203.2 x 289.0 mm)
B5
6.90 x 9.80 inches (175.2 x 249.0 mm)
4" x 6" (10 x 15 cm)
3.73 x 5.69 inches (94.8 x 144.4 mm)
5" x 7" (13 x 18 cm)
4.73 x 6.69 inches (120.2 x 169.8 mm)
8" x 10" (20 x 25 cm)
7.73 x 9.69 inches (196.4 x 246.0 mm)
Recommended printing area
(A) 1.70 inches (43.3 mm)
(B) 1.47 inches (37.4 mm)
Printable area
(C) 0.12 inches (3.0 mm)
(D) 0.20 inches (5.0 mm)
(E) 0.13 inches (3.4 mm)
(F) 0.13 inches (3.4 mm)
135
Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches (203.2 x 271.4 mm)
Legal
8.00 x 13.69 inches (203.2 x 347.6 mm)
Recommended printing area
(A) 1.70 inches (43.3 mm)
(B) 1.47 inches (37.4 mm)
Printable area
(C) 0.12 inches (3.0 mm)
(D) 0.20 inches (5.0 mm)
(E) 0.25 inches (6.4 mm)
(F) 0.25 inches (6.3 mm)
136
Envelopes
Size
Recommended Printing Area (width x height)
Envelope DL
3.88 x 7.06 inches (98.8 x 179.5 mm)
Envelope Com 10
3.68 x 7.90 inches (93.5 x 200.8 mm)
Recommended printing area
(A) 0.31 inches (8.0 mm)
(B) 1.28 inches (32.5 mm)
(C) 0.22 inches (5.6 mm)
(D) 0.22 inches (5.6 mm)
137
Loading Originals
Loading Originals on the Platen Glass
How to Load Originals for Each Function
Originals You Can Load
How to Detach / Attach the Document Cover
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Loading Originals on the Platen Glass
You can load originals to copy or scan on the platen glass.
1. Load an original on the platen glass.
(1) Open the document cover.
(2) Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.
Originals You Can Load
Make sure of the proper position to load the original for each function.
How to Load Originals for Each Function
Important
Be sure to observe the following when loading the original on the platen glass.
- Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
- Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
Failure to observe the above may cause the scanner to malfunction or the platen glass to break.
2. Close the document cover gently.
Important
After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
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How to Load Originals for Each Function
You may have to load the original in a different position depending on the function you selected in copying, scanning, etc.
Load the original in the correct position according to the selected function. If you do not load the original correctly, it may
not be scanned properly.
Loading the Original to Be Aligned with the alignment mark
Load originals to copy
In Scan,
- select Auto scan for Doc.type to scan text documents, magazines, or newspapers
- select Document or Photo for Doc.type and specify a standard size (A4, Letter, etc.) for Scan size to scan
originals
With a software application on a computer,
- scan text documents, magazines, or newspapers
- select a standard size (A4, Letter, etc.) to scan originals
Load the original WITH THE SIDE TO SCAN FACING DOWN and align it with the alignment mark
.
Important
The machine cannot scan the shaded area (A) (0.04 inches (1 mm) from the edges of the platen glass).
Loading Only One Original in the Center of the platen glass
Scan only one printed photo in Photo copy
In Scan,
- select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc
- select Photo for Doc.type and specify Auto scan for Scan size to scan one original
Scan one printed photo, postcard, business card, or disc with a software application on a computer
Load the original WITH THE SIDE TO SCAN FACING DOWN and place it at least 0.4 inches (10 mm) away from the
edges of the platen glass.
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Loading Two or More Originals on the platen glass
Scan two or more printed photos in Photo copy
In Scan,
- select Auto scan for Doc.type to scan two or more printed photos, postcards, or business cards
- select Photo for Doc.type and specify Auto multi scan for Scan size to scan two or more originals
Scan two or more printed photos, postcards, or business cards with a software application on a computer
Load two or more originals WITH THE SIDE TO SCAN FACING DOWN and place them at least 0.4 inches (10 mm) away
from the edges of the platen glass and at least 0.4 inches (10 mm) apart from each other.
(A) 0.4 inches (10 mm)
Note
The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately
10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected.
Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
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Originals You Can Load
The originals you can load on the platen glass are as follows.
Item
Types of originals
Size (width x height)
Details
- Text document, magazine, or newspaper
- Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
Max. 8.5 x 11.7 inches (216 x 297 mm)
Note
When loading a thick original such as a book on the platen glass, you can load it by removing the document cover
from the machine.
How to Detach / Attach the Document Cover
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How to Detach / Attach the Document Cover
Detaching the document cover:
Hold up the document cover vertically and then tip it back.
Attaching the document cover:
Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as
illustrated below.
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Replacing an Ink Tank
Replacing an Ink Tank
Checking the Ink Status
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Replacing an Ink Tank
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take
appropriate action according to the message.
A Message Is Displayed
Note
For information on the compatible ink tank, refer to the printed manual: Safety and Important Information.
If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
Replacing Procedure
When you need to replace an ink tank, follow the procedure below.
Watch the movie
Important
Handling ink
If you remove an ink tank, replace it immediately. Do not leave the machine with the ink tank removed.
Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such
an ink tank, the machine will not be able to inform you when to replace the ink tank properly.
Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause
the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing
quality, use an ink tank within six months of first use.
Note
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is
specified.
Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to
maintain the performance of the machine. When an ink tank is out of ink, replace it immediately with a new one.
Useful Information about Ink
1. Make sure that the power is turned on.
2. Open the front cover.
3. Open the operation panel (A), then open the paper output tray (B).
Open the operation panel (A) until it stops.
The print head holder moves to the replacement position.
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Caution
Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops
completely.
Important
When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing
so may result in an unexpected operation.
Do not touch the metallic parts or other parts inside the machine.
If the operation panel is left open for more than 10 minutes, the print head holder moves to the right. In this
case, close and reopen the operation panel.
4. Remove the ink tank with the lamp flashing fast.
Push the tab (C) and lift the ink tank to remove.
Important
Do not touch other parts besides the ink tanks.
Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
Note
Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing
two or more ink tanks.
For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps.
5. Prepare a new ink tank.
(1) Take a new ink tank out of its package, remove the orange tape (
remove the protective film (
) completely.
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) completely, then
Important
Handle an ink tank carefully. Do not drop or apply excessive pressure to it.
If the orange tape remains on the Y-shape air hole (D), ink may splash or the machine may not print
properly.
(2) Hold the ink tank with the orange protective cap (E) pointing up while being careful not to
block the Y-shape air hole (D).
(3) Lift up the tab on the orange protective cap (E) to remove it off GENTLY.
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Important
Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D)
blocked, ink may splash.
Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink may stain your
hands if you touch them.
Do not reattach the protective cap (E) once you have removed it. Discard it according to the local laws and
regulations regarding disposal of consumables.
6. Install the new ink tank.
(1) Insert the front end of the ink tank into the print head at a slant.
Make sure that the position of the ink tank matches the label.
(2) Press on the top of the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
Important
You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct
position according to the label on the print head holder.
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
7. Close the operation panel gently.
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Caution
When closing the operation panel, be careful not to get your fingers caught.
Important
When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing
so may result in an unexpected operation.
Note
If the error message appears after the operation panel is closed, take appropriate action.
A Message Is Displayed
When you start printing after replacing the ink tank, the machine starts cleaning the print head automatically. Do
not perform any other operations until the machine completes the cleaning of the print head.
If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust
the print head position.
Aligning the Print Head
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Checking the Ink Status
Checking the Ink Status with the LCD on the Machine
Checking the Ink Status with the Ink Lamps
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
150
Checking the Ink Status with the LCD on the Machine
1. Make sure that the power is turned on, and display the HOME screen.
If the HOME screen is not displayed, press the HOME button to display it.
2. Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
3. Select
Estimated ink levels, then press the OK button.
A symbol appears in the area (A) if there is any information about the remaining ink level.
Example:
Ink tank is running low. Prepare a new ink tank.
Note
The above screen shows estimated ink levels.
Press the HOME button to exit Setup and display the HOME screen.
To display and print the model number of the ink tank, select Ink number by pressing the right Function button.
You can also check the ink status on a screen of the LCD displayed while printing.
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
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Checking the Ink Status with the Ink Lamps
1. Make sure that the power is turned on.
2. Open the front cover, then open the paper output tray.
3. Lift the operation panel and open until it stops.
Replacing Procedure
4. Check the ink lamp.
Close the operation panel after checking the ink lamp status.
Replacing Procedure
The ink lamp is on.
The ink tank is correctly installed.
The ink lamp is flashing.
Flashing slowly (at around 3-second intervals)
...... Repeats
Ink tank is running low. Prepare a new ink tank.
Flashing fast (at around 1-second intervals)
...... Repeats
- The ink tank is installed in the wrong position.
Or
- The ink has run out.
Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder. If
the position is correct but the lamp flashes, there has been an error and the machine cannot print. Check the
error message displayed on the LCD.
A Message Is Displayed
The ink lamp is off.
The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink
tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink
tank, then press on the top of the ink tank until the ink tank clicks into place.
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print.
Check the error message displayed on the LCD.
A Message Is Displayed
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Note
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
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Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Machine
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When Printing Becomes Faint or Colors Are Incorrect
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head
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Maintenance Procedure
If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the
procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print
quality.
Important
Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Note
Before performing maintenance
Make sure that the orange protective tape does not remain on the ink tank.
Open the operation panel and make sure that the lamp on the ink tank is lit red. If the lamp is flashing or off, take
appropriate action.
Checking the Ink Status with the Ink Lamps
Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step 1
Print the nozzle check pattern.
From the machine
Printing the Nozzle Check Pattern
From the computer
Use Your Computer to Print a Nozzle Check Pattern
Examine the nozzle check pattern.
Examining the Nozzle Check Pattern
If there are missing lines or horizontal white streaks in the pattern:
Step 2
Clean the print head.
From the machine
Cleaning the Print Head
From the computer
Cleaning the Print Heads from Your Computer
If the problem is not resolved after cleaning the print head twice:
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After cleaning the print head, print and
examine the nozzle check pattern.
Step 3
Clean the print head deeply.
From the machine
Cleaning the Print Head Deeply
From the computer
Cleaning the Print Heads from Your Computer
Note
When you have performed the procedure until step 3 and the problem has not been resolved, turn off the power and
clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
Align the print head.
From the machine
Aligning the Print Head
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Watch the movie
Note
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink
is low.
Replacing an Ink Tank
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the front tray.
3. Open the paper output tray gently.
4. Print the nozzle check pattern.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Print nozzle check pattern, then press the OK button.
The confirmation screen will appear.
(4) Select Yes, then press the OK button.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.
5. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern
(D).
(A) No missing lines/No horizontal white streaks
(B) Lines are missing/Horizontal white streaks are present
(E) Number of sheets printed so far
2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation
screen.
For (A) (no missing lines or no horizontal white streaks) in both the pattern (C) and pattern (D):
(1) The cleaning is not required. Select All A, then press the OK button.
(2) Confirm the message, then press the OK button.
The screen will return to the Maintenance screen.
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Note
Press the HOME button to exit Setup and display the HOME screen.
For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both
patterns:
(1) The cleaning is required. Select Also B, then press the OK button.
The cleaning confirmation screen will appear.
(2) Select Yes, then press the OK button.
The machine starts cleaning the print head.
Cleaning the Print Head
Note
The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check
pattern.
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern.
Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the
print head only when necessary.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the front tray.
3. Open the paper output tray gently.
4. Clean the print head.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Cleaning, then press the OK button.
The confirmation screen will appear.
(4) Select Yes, then press the OK button.
The machine starts cleaning the print head.
Do not perform any other operations until the machine completes the cleaning of the print head. This takes about
1 minute.
The pattern print confirmation screen will appear.
(5) Select Yes, then press the OK button.
The nozzle check pattern will be printed.
5. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern
Note
Press the HOME button to exit Setup and display the HOME screen.
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If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
Cleaning the Print Head Deeply
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Cleaning the Print Head Deeply
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print
head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when
necessary.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the front tray.
3. Open the paper output tray gently.
4. Clean the print head deeply.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Deep cleaning, then press the OK button.
The confirmation screen will appear.
(4) Select Yes, then press the OK button.
The machine starts cleaning the print head deeply.
Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes
about 1 to 2 minutes.
The pattern print confirmation screen will appear.
(5) Select Yes, then press the OK button.
The nozzle check pattern will be printed.
(6) When the completion message appears, press the OK button.
The screen will return to the Maintenance screen.
5. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern
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If a particular color is not printed properly, replace the ink tank of that color.
Replacing an Ink Tank
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact the service center.
Note
Press the HOME button to exit Setup and display the HOME screen.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Note
If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank
whose ink is low.
Replacing an Ink Tank
You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*
* Be sure to use paper that is white and clean on both sides.
1. Make sure that the power is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the front tray.
3. Open the paper output tray gently.
4. Print the print head alignment sheet.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Auto head alignment, then press the OK button.
The confirmation screen will appear.
(4) Confirm the message, select Yes, then press the OK button.
The print head alignment sheet will be printed.
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Important
Do not touch any printed part on the print head alignment sheet.
Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be
scanned properly.
(5) When the message "Did the patterns print correctly?" appears, confirm that the pattern is
printed correctly, select Yes, then press the OK button.
5. Scan the print head alignment sheet to adjust the print head position.
(1) Confirm the message, then load the print head alignment sheet on the platen glass.
Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark
bottom right corner of the sheet with the alignment mark
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.
on the
(2) Close the document cover gently, then press the OK button.
The machine starts scanning the print head alignment sheet, and the print head position will be adjusted
automatically.
Important
Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting
the print head position is complete.
If the error message appears on the LCD, press the OK button to release the error, then take appropriate
action.
A Message Is Displayed
(3) When the completion message appears, press the OK button.
The screen will return to the Maintenance screen.
Remove the print head alignment sheet on the platen glass.
Note
Press the HOME button to exit Setup and display the HOME screen.
If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print
head position manually from the computer.
Aligning the Print Head Position Manually from Your Computer
To print and check the current head position adjustment values, select Print the head alignment value on the
Maintenance screen.
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Performing Maintenance from a Computer
Cleaning the Print Heads from Your Computer
Cleaning Inside the Machine
Cleaning the Paper Feed Rollers from Your Computer
Use Your Computer to Print a Nozzle Check Pattern
Aligning the Print Head
Aligning the Print Head Position from Your Computer
Checking the Ink Status from Your Computer
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Cleaning the Print Heads from Your Computer
The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is
faint or a specific color fails to print, even though there is enough ink.
The procedure for cleaning the print head is as follows:
Cleaning
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Cleaning icon
When the dialog opens, select the ink group for which cleaning is to be performed.
Click
to display the items you need to check before performing cleaning.
3. Execute cleaning
Make sure that the machine is on and then click OK.
Print head cleaning starts.
4. Complete cleaning
The Nozzle Check dialog opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click
Cancel.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
■ Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the
print head problem.
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Deep Cleaning icon
When the dialog opens, select the ink group for which deep cleaning is to be performed.
Click
to display the items you need to check before performing deep cleaning.
3. Execute deep cleaning
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Make sure that the machine is on and then click OK.
Click OK when the confirmation message appears.
Print head deep cleaning starts.
4. Complete deep cleaning
The Nozzle Check dialog opens after the confirmation message.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click
Cancel.
Important
■ Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only
when necessary.
Note
■ If there is no sign of improvement after Deep Cleaning, switch off the machine, wait 24 hours, and then perform Deep
Cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn. For
details on the remedial action to be taken, see "Ink Is Not Ejected."
Related Topic
Use Your Computer to Print a Nozzle Check Pattern
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Cleaning Inside the Machine
Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper.
Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page.
The procedure for performing bottom plate cleaning is as follows:
Bottom Plate Cleaning
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
2. Click the Bottom Plate Cleaning icon
The dialog opens.
3. Load paper in the machine
As instructed in the dialog, fold the A4 size or Letter size plain paper in half horizontally, and then unfold the
sheet.
Fold one side of the paper in another half, aligning the edge with the center crease, then unfold the paper.
With the ridges of the creases facing up, load the paper into the front tray, so that the edge of the half with no
crease faces away from you.
4. Perform the bottom plate cleaning
Make sure that the machine is on and then click OK.
Bottom plate cleaning starts.
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Cleaning the Paper Feed Rollers from Your Computer
Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers
and paper is not fed properly.
The procedure for performing the feed roller cleaning is as follows:
Roller Cleaning
1. Prepare the machine
Remove all sheets of paper from the front tray.
2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility
3. Click the Roller Cleaning icon
The confirmation message appears.
4. Execute paper feed roller cleaning
Make sure that the machine is on and then click OK.
Paper feed roller cleaning starts.
5. Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the front
tray, and click OK.
Paper will be ejected and feed roller cleaning will be completed.
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Use Your Computer to Print a Nozzle Check Pattern
The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check
pattern. Print the pattern if printing becomes faint, or if a specific color fails to print.
The procedure for printing a nozzle check pattern is as follows:
Nozzle Check
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility
2. Click the Nozzle Check icon
The confirmation message appears.
Click
to display the items that you need to check before printing the nozzle check pattern.
3. Load paper in the machine
Load one sheet of A4 size or Letter size plain paper into the front tray.
4. Print a nozzle check pattern
Make sure that the machine is on and click Print Check Pattern.
Printing of the nozzle check pattern begins.
5. Check the print result
When the dialog opens, check the print result. If the print result is normal, click Quit.
If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print head.
Related Topic
Cleaning the Print Heads from Your Computer
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Aligning the Print Head
When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions
such as color and line streaking are improved.
If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
On this machine, you can adjust the print head either automatically or manually.
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Aligning the Print Head Position from Your Computer
Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.
This machine supports two head alignment methods: automatic head alignment and manual head alignment.
The procedure for performing manual print head alignment is as follows:
Print Head Alignment
1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility
2. Switch head alignment to manual
Check the Align heads manually check box.
3. Apply the settings
Click Apply and when the confirmation message appears, click OK.
4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility
5. Click the Print Head Alignment icon
A message is displayed.
6. Load paper in the machine
Load two sheets of A4 size or Letter size plain paper into the front tray.
7. Execute head alignment
Make sure that the machine is on and click Align Print Head.
The first pattern is printed.
8. Check the printed pattern
Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click OK.
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Note
■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
9. Confirm the displayed message and click OK
The second pattern is printed.
10. Check the printed pattern
Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes, and click
OK.
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Note
■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
(A) Least noticeable horizontal stripes
(B) Most noticeable horizontal stripes
■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
(A) Least noticeable horizontal streaks
(B) Most noticeable horizontal streaks
Note
■ After head alignment is completed, you can print and check the current setting. To do so, click the Print Head
Alignment icon and when the message is displayed, click Print Alignment Value.
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Cleaning the Machine
Cleaning the Exterior of the Machine
Cleaning the Platen Glass and Document Cover
Cleaning the Paper Feed Roller
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Cleaning the Protrusions inside the Machine
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Cleaning the Exterior of the Machine
Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out
wrinkles on the cloth if necessary before cleaning.
Important
Be sure to turn off the power and disconnect the power plug before cleaning the machine.
Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the
surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head
blockage and poor printing results. Be sure to use a soft and dry cloth.
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as
this may cause a malfunction or damage the surface of the machine.
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Cleaning the Platen Glass and Document Cover
Important
Be sure to turn off the power and disconnect the power plug before cleaning the machine.
Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the
surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head
blockage and poor printing results. Be sure to use a soft and dry cloth.
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as
this may cause a malfunction or damage the surface of the machine.
With a soft, clean, lint-free and dry cloth, wipe the platen glass (A) and the inner side of the document cover (white sheet)
(B) gently. Make sure not to leave any residue, especially on the glass surface.
Important
The inner side of the document cover (white sheet) (B) is easily damaged, so wipe it gently.
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Cleaning the Paper Feed Roller
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Select Roller cleaning.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Roller cleaning, then press the OK button.
The confirmation screen will appear.
(4) Select Yes, then press the OK button.
3. Clean the paper feed roller without paper.
(1) Follow the message to remove any paper from the front tray.
(2) Press the OK button.
The paper feed roller will rotate as it is cleaned.
4. Clean the paper feed roller with paper.
(1) Make sure that the paper feed roller has stopped rotating, then follow the message to load
three or more sheets of A4 or Letter-sized plain paper in the front tray.
(2) Open the paper output tray gently.
(3) Press the OK button.
The machine starts cleaning. The cleaning will be complete when the paper is ejected.
(4) When the completion message appears, press the OK button.
The screen will return to the Maintenance screen.
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Note
Press the HOME button to exit Setup and display the HOME screen.
If the problem is not resolved after cleaning the paper feed roller, contact the service center.
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Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so
we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on.
2. Clean the inside of the machine.
(1) Select
Setup on the HOME screen.
LCD and Operation Panel
The setup menu screen will appear.
(2) Select
Maintenance, then press the OK button.
The Maintenance screen will appear.
(3) Select Bottom plate cleaning, then press the OK button.
The confirmation screen will appear.
(4) Select Yes, then press the OK button.
(5) Follow the message to remove any paper from the front tray, then press the OK button.
(6) Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
(7) Fold one side of the opened paper in another half, aligning the edge with the center crease,
unfold the paper, then press the OK button.
(8) Load only this sheet of paper in the front tray with the ridges of the creases facing up and
the edge of the half with no crease facing away from you.
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(9) Open the paper output tray gently, then press the OK button.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
(10) When the completion message appears, press the OK button.
The screen will return to the Maintenance screen.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean
them according to instructions.
Cleaning the Protrusions inside the Machine
Note
Press the HOME button to exit Setup and display the HOME screen.
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
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Cleaning the Protrusions inside the Machine
Important
Be sure to turn off the power and disconnect the power plug before cleaning the machine.
You need to prepare: cotton swab
If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
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Changing the Machine Settings
Changing Machine Settings from Your Computer
Changing the Machine Settings on the LCD
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Changing Machine Settings from Your Computer
Checking the Ink Status from Your Computer
Registering a Changed Printing Profile
Managing the Machine Power
Reducing the Machine Noise
Changing the Machine Operation Mode
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Checking the Ink Status from Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model.
1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility
An illustration of the ink types and their status are displayed.
If a warning or error related to the remaining ink level occurs, the print driver displays an icon to let you know.
In such cases, take the appropriate action as described on the screen.
2. If necessary, click Ink Details
You can check the ink-related information.
Note
■ Ink Details is displayed when the ink level is low.
■ Click
to check which ink tank your model uses.
■ Click Update to display the current remaining ink level.
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Registering a Changed Printing Profile
You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called
up from Presets to be used. You can also delete the unnecessary printing profile.
The procedure for registering a printing profile is as follows:
Registering a Printing Profile
1. In the Print dialog, set the necessary items
2. Select Save Current Settings as Preset... (Save As...) from the Presets
3. Save the settings
In the displayed dialog, enter a name in Preset Name, and if necessary, set Preset Available For. Then click
OK.
Important
■ There are also print settings that cannot be saved to preset.
Using Registered Printing Profile
1. On Presets in the Print dialog, select the name of printing profile you want to use
Printing profile in the Print dialog will be updated to the called profile.
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Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
• If you are using Mac OS X v10.8 or Mac OS X v10.7
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the
name of the printing profile to be deleted.
• If you are using Mac OS X v10.6.8
On Presets in the Print dialog, select the name of printing profile you want to delete.
2. Delete the printing profile
• If you are using Mac OS X v10.8 or Mac OS X v10.7
Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
• If you are using Mac OS X v10.6.8
On Presets in the Print dialog, click Delete. The selected printing profiles will be deleted from Presets.
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Managing the Machine Power
This function allows you to manage the machine power from the printer driver.
The procedure for managing the machine power is as follows:
Power Off
The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on
from the printer driver.
1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility
2. Execute power off
Click Power Off, and when the confirmation message appears, click OK.
The machine power switches off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the machine when data is received.
The Auto Power Off function automatically turns off the machine when there are no operations from the printer driver or
the machine for a specified period of time.
1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility
2. Check that the machine is on, and then click Auto Power
A dialog appears.
Note
■ If the machine is off or if communication between the machine and the computer is disabled, an error
message may appear because the computer cannot collect the machine status.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the machine on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver or the machine,
the machine is turned off automatically.
4. Apply the settings
The setting is enabled after this. When you want to disable this function, select Disable from the list according to
the same procedure.
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Important
■ If you connect this machine to a network and use it, you can set Auto Power Off but the power will not switch off
automatically.
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Reducing the Machine Noise
The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating
noise of the printer at night, etc.
Using this function may lower the print speed.
The procedure for using the quiet mode is as follows:
1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility
Note
■ If the computer is unable to communicate with the machine, a message may be displayed because the
computer cannot access the function information that was set on the machine.
If this happens, click Cancel to display the most recent settings specified on your computer.
2. Set the quiet mode
If necessary, specify one of the following items:
Do not use quiet mode
Select this option when you wish to use the machine with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the machine.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the machine during a specified period of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time,
the quiet mode will not function.
Important
■ You can set the quiet mode from the operation panel of the machine or the printer driver.
No matter how you use to set the quiet mode, the mode is applied when you perform operations from the
operation panel of the machine or printing and scanning from the computer.
■ If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to operations
(copy, direct print, etc.) performed directly from the machine.
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3. Apply the settings
Make sure that the machine is on and click Apply.
Click OK when the confirmation message appears.
The settings are enabled hereafter.
Note
■ The effects of the quiet mode may be less depending on the print quality settings.
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Changing the Machine Operation Mode
If necessary, switch between various modes of machine operation.
The procedure for configuring Custom Settings is as follows:
1. Make sure that the machine is on, and then select Custom Settings from the pop-up menu
on the Canon IJ Printer Utility
Note
■ If the computer is unable to communicate with the machine, a message may be displayed because the
computer cannot access the function information that was set on the machine.
If this happens, click Cancel to display the most recent settings specified on your computer.
2. If necessary, complete the following settings:
Ink Drying Wait Time
You can set the length of the machine rest time until printing of the next page begins. Moving the slider to the right
increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the
ink drying wait time.
Reducing the ink drying wait time speeds up printing.
Display Guide Message
Displays a guide when you perform operations in which the paper setting procedure is complicated.
Hagaki Printing
Displays the guide message before the machine begins hagaki printing.
To hide the guide messages starting from the next execution of other than plain paper printing, select the
Do not show again check box in the displayed dialog.
To display the guide messages again, display the Canon IJ Printer Utility pop-up menu, select Custom
Settings, and then check the Hagaki Printing check box.
Important
■ With Mac OS X v10.8 or Mac OS X v10.7, you cannot use Display Guide Message.
Therefore, if you check the Do not show again check box when a guide message is displayed before
printing starts, this will stop any more guide messages from being displayed.
Prevent paper abrasion
The machine can increase the gap between the print head and the paper during high-density printing to prevent
paper abrasion.
Check this check box to prevent paper abrasion.
Prevent paper double-feed
Select this check box only if the machine is feeding multiple sheets of plain paper at the same time.
Important
■ Using this function slows down the print speed.
Align heads manually
Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set
to automatic head alignment, but you can change it to manual head alignment.
If the printing results are unsatisfactory even after you execute automatic head alignment, execute manual head
alignment.
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Check this check box to perform the manual head alignment. Uncheck this check box to perform the automatic
head alignment.
Detect the paper width when printing from computer
When you print from the computer, this function identifies the paper that was loaded into this machine.
When the paper width detected by the machine differ from the width of the paper specified in Paper Size on the
Print dialog, a message is displayed.
To use paper width detection when printing from the computer, select the check box.
Important
■ When you use a custom page size, correctly set the size of the paper loaded in the machine in the Custom
Paper Sizes dialog.
If an error message is displayed even though paper of the same size that was specified is loaded, uncheck
the Detect the paper width when printing from computer check box.
3. Apply the settings
Click Apply and when the confirmation message appears, click OK.
The machine operates with the modified settings hereafter.
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Changing the Machine Settings on the LCD
Changing the Machine Settings on the LCD
Print settings
LAN settings
Device user settings
Language selection
Firmware update
Reset setting
About ECO settings
About Quiet setting
Before Using the Machine with the Access Point Mode
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Changing the Machine Settings on the LCD
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Extended copy amount as an example.
1. Make sure that the machine is turned on.
2. Select
Setup on the HOME screen.
LCD and Operation Panel
3. Select
Device settings, then press the OK button.
The Device settings screen is displayed.
4. Use the
button to select the setting item, then press the OK button.
The setting screen for the selected item is displayed.
5. Use the
button to select the menu, then press the OK button.
6. Use the
button to select the setting item, then press the OK button.
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You can select the setting menus below.
Print settings
LAN settings
Device user settings
Language selection
Firmware update
Reset setting
Note
• You can use the machine considering the environment, such as setting 2-sided printing as default or
enabling the machine to turn on/off automatically.
About ECO settings
• You can reduce the operating noise when printing at night.
About Quiet setting
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Print settings
• Prevent paper abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
• Extended copy amount
Selects the amount of image that extends off the paper when printing in borderless (full).
Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You
can change the width to be cropped from the borders of the original image as needed.
Cropped area will be larger if Extended amount: Large is selected.
Important
• This setting can be applied under the following conditions:
- Performing borderless copying
- Borderless is selected for Border when copying printed photos
Note
• If printouts contain margins even though you are printing in Borderless, specifying Extended
amount: Large for this setting may help solve the problem.
• Auto photo fix setting
When ON is selected, you can select whether to print photos using the Exif information recorded in the
image files when Auto photo fix is selected for Photo fix in printing a photo in online photo album.
Note
• This function may not be available depending on the country or region you live in.
• This function is not available after the firmware of the machine is updated.
• Prevent paper double-feed
Select ON to prevent double-feed of plain paper.
Important
• Select ON only when double-feed of plain paper occurs.
• Detect paper width
When you print from the machine with ON selected, the machine detects the paper width. If the size of
loaded paper does not match with that specified with the machine, a message is displayed on the LCD.
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LAN settings
• WLAN active/inactive
Activates/deactivates wireless LAN.
• Wireless LAN setup
Selects the setup method for wireless LAN connection.
Note
• You can also enter this setting menu by selecting Wireless LAN setup on the HOME screen. In
this case, activate wireless LAN.
When this menu is selected, the machine starts searching for a WPS-compatible access point. If the
machine detects the access point, follow the on-screen instructions to set up wireless LAN. If an access
point is not detected or if you select another setup method, select one of the setup methods below.
◦ Standard setup
Select when you perform settings for wireless LAN manually using the operation panel of the
machine.
◦ WPS
Select when you perform settings for wireless LAN using Wi-Fi Protected Setup (WPS). Select Push
button method or PIN code method according to the method your access point supports, then
follow the on-screen instructions.
◦ Other setup
Select Advanced setup if you perform settings by entering the access point's settings directly on
the machine. Select Cableless setup if you specify the settings of the access point information to
the machine directly from a device (such as a smartphone) without operating the access point.
Follow the on-screen instructions of the connecting device for the setup procedure.
• Confirm LAN settings
The list of wireless LAN settings of this machine is displayed on the LCD. You can print the list from this
setting menu.
◦ WLAN setting list
The list of wireless LAN settings of this machine is displayed on the LCD.
The following setting items are displayed.
Items
Setting
Connection
Active/Inactive
SSID
XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Communication mode
Infrastructure
Channel
XX
Wireless LAN security
Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2PSK(TKIP)/WPA2-PSK(AES)
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IPv4 address
XXX. XXX. XXX. XXX
IPv4 subnet mask
XXX. XXX. XXX. XXX
IPv4 default gateway
XXX. XXX. XXX. XXX
IPv6 address
XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX
IPv6 subnet prefix length XXX
IPv6 default gateway
XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX
MAC address
XX:XX:XX:XX:XX:XX
IPsec settings
Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key
XXXXXXXXXXXXXXXX
Printer name
XXXXXXXXXXXXXXX
Bonjour service name
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
("XX" represents alphanumeric characters.)
◦ Print LAN details
You can print out the network settings of the machine such as its IP address and SSID.
For more information on the machine's network setting is printed out:
Printing Out Network Setting Information
Important
• This printout contains valuable information about your computer. Handle it with care.
• Other settings
◦ Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
◦ TCP/IP settings
Performs IPv4 or IPv6 setting.
◦ WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows 8, Windows
7, and Windows Vista).
Enable/disable WSD
Selects whether WSD is enabled or disabled.
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Note
• When this setting is activated, the printer icon is displayed on the Network Explorer in Windows
8, Windows 7 and Windows Vista.
WSD scan from this device
Selecting Enable allows you to transfer the scanned data to the computer using WSD.
Timeout setting
Specifies the timeout length.
◦ Bonjour settings
Setting items for LAN using Bonjour for Mac OS.
Enable/disable Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
Service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected devices.
◦ LPR protocol setting
Activates/deactivates the LPR setting.
◦ Wireless LAN DRX setting
Selecting Enable allows you to activate discontinuous reception when using wireless LAN. It allows
you to save electricity.
Note
• Depending on the access point you are using, discontinuous reception may not be activated
even though Enable is selected.
• Discontinuous reception is activated only while the machine is on standby. (The LCD is in the
screen saver mode.)
◦ Access point mode settings
When you use the machine as an access point, specify the access point name and the security
setting.
Before Using the Machine with the Access Point Mode
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Device user settings
• Date display format
Changes the display format of dates on the LCD.
Note
• This function may not be available depending on the country or region you live in.
• This function is not available after the firmware of the machine is updated.
• Key repeat
Enables/Disables continuous input by pressing and holding down the , , , , +, or - button when
setting the number of copies, changing the photo displayed on the LCD, setting the zoom ratio, etc.
• Device info sending setting
Selects whether you will send the printer usage information to Canon server. The information sent to
Canon will be utilized to develop better products. Select Agree to send the printer usage information to
Canon server.
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Language selection
Changes the language for messages and menus on the LCD.
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Firmware update
You can update the firmware of the machine, check the firmware version, or perform settings of a
notification screen, a DNS server and a proxy server.
Note
• Only Check current version is available when Disable LAN is selected for WLAN active/inactive in
LAN settings.
• Install update
Performs the firmware update of the machine. If you select Yes, the firmware update starts. Follow the
on-screen instructions to perform update.
Important
• When you use this function, make sure that the machine is connected to the Internet.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
• Check the network settings such as an access point or a router.
• If Cannot connect to the server. is displayed on the LCD, press the OK button, then try again
after a while.
• Check current version
You can check the current firmware version.
• Update notification setting
When ON is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the LCD.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup
Performs settings for a proxy server. Follow the display on the LCD to perform settings.
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Reset setting
You can change the settings back to the default.
• Web service setup only
Reverts the Web service settings back to the default.
• LAN settings only
Reverts the LAN settings back to the default.
• Settings only
Reverts the settings such as the paper size or media type back to the default.
• Device info sending setting only
Reverts only the device information sending settings.
• Reset all
Reverts all settings you made to the machine back to default.
Note
• You cannot change the following setting items back to the default:
• The language displayed on the LCD
• The current position of the print head
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About ECO settings
This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine
on/off automatically to save electricity.
Using Duplex Printing
Using Power Saving Function
Using Duplex Printing
Follow the procedure below to use duplex printing.
1. Make sure that the machine is turned on.
2. Select
ECO settings on the HOME screen.
LCD and Operation Panel
3. Select
Two-sided printing setting, then press the OK button.
4. Use the
button to change the setting item, use the
button to change the setting,
then use the OK button to confirm the selection.
1. Copy
Sets two-sided copying as a default.
2. Template print
Sets two-sided printing of template forms on the machine as a default.
Note
• When duplex printing is selected, the
icon is displayed on each menu of the HOME
screen or on the setting items for duplex printing on each print setting screen.
Using Power Saving Function
Follow the procedure below to use power saving function.
1. Make sure that the machine is turned on.
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2. Select
ECO settings on the HOME screen.
LCD and Operation Panel
3. Select
Energy saving settings, then press the OK button.
4. Use the
button to change the setting item, use the
button to change the setting,
then use the OK button to confirm the selection.
1. Auto power off
Specifies the length of time to turn the machine off automatically when no operation is made or
no printing data is sent to the machine.
Note
• The Auto power off setting is invalid when using the machine via a network and the network
connection is enabled.
You can check the connection status from WLAN setting list in Confirm LAN settings
under LAN settings.
2. Auto power on
Selecting ON enables the machine to turn on automatically when a scanning command from a
computer or printing data is sent to the machine.
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About Quiet setting
Enables this function on the machine if you want to reduce the operating noise, such as when printing at
night.
Follow the procedure below to perform setting.
1. Make sure that the machine is turned on.
2. Select
Quiet setting on the HOME screen.
LCD and Operation Panel
3. Use the
button to select Use quiet mode, then press the OK button.
The confirmation screen is displayed, then the
icon appears as the Quiet setting menu icon.
Activate this setting to reduce the operating noise while printing is in progress.
Important
• Operating speed may be reduced compared to when Do not use quiet mode is selected.
• This function may not be so effective depending on the machine's setting. Furthermore, certain
noise, such as when the machine is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the machine or the printer driver. No matter
how you use to set the quiet mode, the mode is applied when you perform operations from the
operation panel of the machine or printing and scanning from the computer.
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Before Using the Machine with the Access Point Mode
When you use the machine with the access point mode, be sure to specify the access point name of the
machine and the security setting in advance.
Setting Procedure When Using the Machine with the Access Point Mode
1. Make sure that the machine is turned on.
2. Select
Setup on the HOME screen.
LCD and Operation Panel
3. Select
Device settings, then press the OK button.
4. Use the
button to select LAN settings, then press the OK button.
5. Use the
button to select Other settings, then press the OK button.
6. Use the
button to select Access point mode settings, then press the OK button.
The screen to specify the access point name is displayed.
7. Press the OK button.
8. Enter the access point name.
Enter the access point name when you use the machine as an access point.
9. Press the left Function button to finish entering the name.
10. Press the left Function button to finish specifying the access point name.
11. Use the
button to select the security setting, then press the OK button.
Disable
Finishes the access point settings without specifying the security setting.
WPA2-PSK (AES)
Specifies the security setting applying WPA2-PSK (AES). Proceed to the next step when the
screen to specify the passphrase.
12. Press the OK button.
13. Enter the passphrase.
14. Press the left Function button to finish entering the passphrase.
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15. Press the left Function button to finish specifying the passphrase setting.
For details on printing or scanning with the access point mode:
Printing with the Access Point Mode
Scanning with the Access Point Mode
Restrictions on Using the Access Point Mode
When you use the machine with the access point mode, note the following.
• Up to 5 external devices (ex: smartphone) can be connected to the machine.
• While you are using the machine with the access point mode, you cannot perform the operations
below.
-Operations using the operation panel of the machine (ex: copying or scanning)
-Operations necessary to connect the machine to the Internet
-Changing the network settings of the machine or displaying the network settings
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Information about Network Connection
Useful Information about Network Connection
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Useful Information about Network Connection
Initial Values Set at Factory (Network)
Connecting the Machine to the Computer Using a USB Cable
When Detecting the Printers Have the Same Name
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN
Printing Out Network Setting Information
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Initial Values Set at Factory (Network)
Item
Initial Values
WLAN active/inactive
Disable LAN
SSID
BJNPSETUP
Communication mode
Infrastructure
Wireless LAN security
Disable
IP address (IPv4)
Auto setup
IP address (IPv6)
Auto setup
Set printer name*
XXXXXXXXXXXX
Enable/disable IPv6
Enable
Enable/disable WSD
Enable
Timeout setting
1 minute
Enable/disable Bonjour
Enable
Service name
Canon MG5500 series
LPR protocol setting
Enable
Wireless LAN DRX setting Enable
("XX" represents alphanumeric characters.)
* The initial value in this item varies by machine. You can check the value in this item using the operation
panel on the machine.
LAN settings
215
Connecting the Machine to the Computer Using a USB Cable
Connect the machine and the computer using a USB cable as the illustration below. The USB port is located
on the rear of the machine.
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When Detecting the Printers Have the Same Name
When the printer is detected, you may see multiple printers of the same name on the detection result
screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer
name on the detection result screen.
Select a printer with checking the MAC address or the printer name specified by Bonjour set to the printer
against the printer name on detection result screen.
To check the MAC address of the printer, print out the network setting information using the operation panel
of the printer.
Printing Out Network Setting Information
Additionally, you can check the network setting information on the LCD of the printer. Select WLAN setting
list from Confirm LAN settings in LAN settings under Device settings, and check the item displayed on
the LCD.
LAN settings
217
Connecting to Other Computer with LAN/Changing the Connection
Method from USB to LAN
To add the computer connecting the printer with LAN or to change the connection method between the
printer and the computer from USB to LAN, perform setup according to the instructions on our website.
Connecting to Other Computer with LAN
To add the computer connecting the printer with LAN, perform setup according to the instructions on our
website.
Changing the Connection Method from USB to LAN
To change the connection method between the printer and the computer from USB to LAN, perform setup
according to the instructions on our website.
To change the connection method to LAN while you are using the printer with USB connection, perform
setup again according to the instructions on our website and select Change Connection Method.
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Printing Out Network Setting Information
You can print out the network settings of the machine such as its IP address and SSID.
Important
• This print out contains valuable information about your computer. Handle it with care.
1. Make sure that the machine is turned on.
2. Load a sheet of A4 or Letter-sized plain paper.
3. Select
Setup on the HOME screen.
LCD and Operation Panel
The menu screen is displayed.
4. Select
Device settings, then use the OK button to confirm the selection.
5. Use the
button to select LAN settings, then use the OK button to confirm the selection.
6. Use the
button to select Confirm LAN settings, then use the OK button to confirm the
selection.
7. Use the
button to select Print LAN details, then use the OK button to confirm the
selection.
8. Use the
button to select Yes, then use the OK button to start printing.
The machine starts printing the network setting information.
The following information on the machine's network setting is printed out.
Item
Explanations of the item
Setting
Wireless LAN
Wireless LAN
Enable/Disable
Connection
Status of the Wireless LAN
Active/Inactive
MAC Address
MAC Address
XX:XX:XX:XX:XX:XX
SSID
SSID
SSID of the wireless LAN
Communication Mode
Communication Mode
Infrastructure
Channel
Channel
XX (1 to 13)
Encryption
Method of the Encryption
none/WEP/TKIP/AES
WEP Key Length
WEP Key Length
Inactive/128/64
219
Authentication
Method of the Authentication
none/auto/open/shared/WPA-PSK/WPA2-PSK
Signal Strength
Signal Strength
0 to 100 [%]
TCP/IP Version
TCP/IP Version
IPv4 & IPv6/IPv4
IPv4 IP Address
Selected IP Address (IPv4)
XXX.XXX.XXX.XXX
IPv4 Default Gateway
Default Gateway (IPv4)
XXX.XXX.XXX.XXX
Subnet Mask
Subnet Mask
XXX.XXX.XXX.XXX
IPv6 IP Address *1
Selected IP Address (IPv6)
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
IPv6 Default Gateway *1 Default Gateway (IPv6)
XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Subnet Prefix Length*1
Subnet Prefix Length
XXX
IPsec*2
IPsec setting
Active
Security Protocol*2
Method of the Security Protocol
ESP/ESP & AH/AH
Wireless LAN DRX
Discontinuous reception (wireless
Enable/Disable
LAN)
Other Settings
Other settings
-
Printer Name
Printer name
Printer name (Up to 15 characters)
WSD
WSD setting
Enable/Disable
WSD Timeout
Timeout
1/5/10/15/20 [min]
LPR Protocol
LPR protocol setting
Enable/Disable
Bonjour
Bonjour setting
Enable/Disable
Bonjour Service Name
Bonjour service name
Bonjour service name (Up to 52 characters)
DNS Server
Getting DNS Server automatically
Auto/Manual
Primary Server
Primary server address
XXX.XXX.XXX.XXX
Secondary Server
Secondary server address
XXX.XXX.XXX.XXX
Proxy Server
Proxy Server setting
Enable/Disable
Proxy Port
Specifying Proxy Port
1 to 65535
Proxy Address
Proxy Address
XXXXXXXXXXXXXXXXXXXX
IP Address Filtering
IP Address Filtering
Enable/Disable
("XX" represents alphanumeric characters.)
*1 Only when IPv6 is activated, the status of the network is printed.
*2 Only IPv6 and the IPsec setting are activated, the status of the network is printed.
220
About Network Communication
Changing and Confirming Network Settings
Appendix for Network Communication
221
Changing and Confirming Network Settings
IJ Network Tool
Canon IJ Network Tool Screen
Canon IJ Network Tool Menus
Changing the Settings in the Wireless LAN Sheet
Changing the WEP Detailed Settings
Changing the WPA or WPA2 Detailed Settings
Changing the Settings in the Wired LAN Sheet
Changing the Settings in the Admin Password Sheet
Monitoring Wireless Network Status
Initializing the Network Settings of the Machine
Viewing the Modified Settings
222
IJ Network Tool
IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed
when the machine is set up.
Important
• To use the machine over LAN, make sure you have the equipment necessary for the connection type,
such as an access point or a LAN cable.
• Do not start up IJ Network Tool while printing.
• Do not print when IJ Network Tool is running.
• If the firewall function of your security software is turned on, a message may appear warning that
Canon software is attempting to access the network. If the warning message appears, set the security
software to always allow access.
Starting up IJ Network Tool
1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ
Network Tool, and double-click the Canon IJ Network Tool icon.
Note
• You can also start up IJ Network Tool by clicking
& Maintenance on Quick Menu.
223
Network Settings from Device Settings
Canon IJ Network Tool Screen
This section describes the items displayed on the Canon IJ Network Tool screen.
1. Utilities
Modifies the settings of the machine.
Select to change the network name (SSID) settings.
Setup
Sets up the machine.
If you setup the machine from scratch, connect your computer and the machine with a USB cable.
2. Printers:
Printer name, type, and connection destination are displayed.
The selected printer can be set up or be modified.
3. Update
Performs printer detection again. Click this button if the target printer is not displayed.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If the printer on a network is not detected, make sure that the printer is turned on, then click
Update. It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable, then click Update.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Refresh in the View menu.
224
4. Configuration...
Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the
selected printer.
Note
• This item has the same function as Configuration... in the Settings menu.
225
Canon IJ Network Tool Menus
This section describes the menus in Canon IJ Network Tool.
1. Canon IJ Network Tool menu
About Canon IJ Network Tool
Displays the version of this application.
Quit Canon IJ Network Tool
Exits IJ Network Tool.
2. View menu
Status
Displays the Status screen to confirm the printer connection status and wireless communication
status.
Refresh
Updates and displays the contents of Printers: to the latest information.
Important
• To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
• If the printer on a network is not detected, make sure that the printer is turned on, then select
Refresh. It may take several minutes to detect printers. If the printer is not yet detected, connect the
machine and the computer with a USB cable, then select Refresh.
• If the printer is being used from another computer, a screen is displayed informing you of this
condition.
Note
• This item has the same function as Update in the Canon IJ Network Tool screen.
Network Information
Displays the Network Information screen to confirm the network settings of the printer.
3. Settings menu
Configuration
Displays the Configuration screen to configure settings of the selected printer.
Note
• This item has the same function as Configuration... in the Canon IJ Network Tool screen.
Maintenance
Displays the Maintenance screen to revert the network settings of the printer to factory default.
4. Help menu
Canon IJ Network Tool Help
Displays the application's online help.
226
Changing the Settings in the Wireless LAN Sheet
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
Note
• This screen is not available depending on the printer you are using.
• Activate the wireless LAN setting of the printer to change the settings in the Wireless LAN sheet.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Change the settings or confirm.
Click OK after changing configuration. A screen is displayed asking you for confirmation before the
settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted
Settings screen is displayed.
1. Network Type:
AirPort Network (Infra)
Connects the printer to the wireless LAN with an access point.
2. Network (SSID):
227
The network name (SSID) of the wireless LAN is displayed.
Note
• Enter the same SSID that the access point is configured to use. The SSID is case-sensitive.
3. Search...
The Access Points screen is displayed to select an access point to connect to.
Access Points Screen
Note
• When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected.
Connect the printer and the computer with a USB cable temporarily to change the settings.
4. Encryption Method:
Select the encryption method used over the wireless LAN.
Important
• If all encryption types of the access point, printer, or computer do not match, the printer cannot
communicate with the computer. If the printer cannot communicate with the computer after the
encryption type of the printer was switched, make sure that encryption types for the computer
and the access point matches that set to the printer.
• If you connect to a network that is not protected with security measures, there is a risk of
disclosing data such as your personal information to a third party.
Do Not Use
Select to disable encryption.
Use Password (WEP)
Transmission is encrypted using a WEP key you specified.
If a network password (WEP) has not been set, the WEP Details screen is displayed
automatically. To change WEP settings set before, click Configuration... to display the screen.
Changing the WEP Detailed Settings
Use WPA/Use WPA2
Transmission is encrypted using a network key you specified.
The security has been strengthened more than WEP.
If a network key has not been set, the Authentication Type Confirmation screen is displayed
automatically. To change network key settings before, click Configuration... to display the
WPA Details screen or WPA2 Details screen.
Changing the WPA or WPA2 Detailed Settings
5. Configuration...
The detailed settings screen is displayed. The network password (WEP) or the WPA/WPA2 key
selected in Encryption Method: can be confirmed and changed.
For details on WEP setting:
Changing the WEP Detailed Settings
For details on WPA or WPA2 setting:
Changing the WPA or WPA2 Detailed Settings
6. TCP/IP Setting:
228
Sets the IP address of the printer to be used over the LAN. Set a value appropriate for your network
environment.
Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your wireless LAN router or access point.
Use following IP address
If no DHCP server functionality is available in your setup where you use the printer or you want
to use a particular IP address, select this option to use a fixed IP address.
• Access Points Screen
1. Detected Access Points:
The signal strength from the access point, encryption type, name of access point, and the radio
channel can be confirmed.
Important
• If you connect to a network that is not protected with security measures, there is a risk of
disclosing data such as your personal information to a third party.
Note
• Signal strength is displayed as follows.
: Good
: Fair
: Poor
• Type of encryption is displayed as follows.
Blank: No encryption
WEP: WEP is set
WPA: WPA is set
WPA2: WPA2 is set
2. Refresh
Click to update the list of access points when your target access point is not detected.
229
If the target access point is set to a closed network (the stealth mode), click Cancel to return to the
previous screen and enter the network name (SSID) in Network (SSID).
Note
• Make sure that the access point is turned on.
3. Set
Click to set the network name (SSID) in Network (SSID): on the Wireless LAN sheet.
Note
• The WEP Details screen, the WPA Details screen, or the WPA2 Details screen appears if the
selected access point is encrypted. In this case, configure the details to use the same
encryption settings set to the access point.
• Access points that cannot be used by this machine (including those configured to use different
encryption methods) are displayed grayed out and cannot be configured.
230
Changing the WEP Detailed Settings
Note
• This screen is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Select Use Password (WEP) in Encryption Method: and click Configuration....
The WEP Details screen is displayed.
6. Change the settings or confirm.
When changing the password (WEP key), the same change must be made to the password (WEP key) of
the access point.
1. Password (WEP Key):
Enter the same key as the one set to the access point.
The number of characters and character type that can be entered differ depending on the key
length and key format.
Key Length
64 bit
Key Format ASCII
128 bit
5 characters 13 characters
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Hexadecimal (Hex) 10 digits
26 digits
2. Key Length:
Select either 64 bit or 128 bit.
3. Key Format:
Select either ASCII or Hex.
4. Key ID:
Select the Key ID (index) set to the access point.
Note
• When the printer is connected to an AirPort Base Station via a LAN:
When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in
Wireless Security of AirPort Utility.
• Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station.
• Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the
printer via the access point.
5. Authentication:
Select the authentication method to authenticate the printer's access to the access point.
Normally, select Auto. If you want to specify the method manually, select Open System or Shared
Key according to the setting of the access point.
7. Click OK.
Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure that encryption types for the computer and the access point matches that set
to the printer.
232
Changing the WPA or WPA2 Detailed Settings
Note
• This screen is not available depending on the printer you are using.
To change the wireless network settings of the printer, connect the printer and the computer with a USB
cable temporarily. If you modify the wireless network settings of the computer over wireless connection
without USB connection, your computer may not be able to communicate with the machine after modifying
the settings.
The example screenshots in this section refer to the WPA detailed settings.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
When the printer is connected to the computer with a USB cable temporarily, select the printer with USB
appearing in the Connected to column.
3. Click the Configuration... button.
4. Click the Wireless LAN button.
5. Select Use WPA or Use WPA2 in Encryption Method: and click Configuration....
6. Enter the passphrase, confirm the type of dynamic encryption and click OK.
1. Passphrase:
Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63
alphanumeric characters or a 64-digit hexadecimal value.
If you do not know the access point passphrase, refer to the instruction manual provided with the
access point or contact its manufacturer.
2. Dynamic Encryption Type:
Select the dynamic encryption method from either TKIP (Basic Encryption), or AES (Secure
Encryption).
Important
• If the printer cannot communicate with the computer after the encryption type of the printer was
switched, make sure that encryption types for the computer and the access point matches that set
to the printer.
233
Note
• This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
234
Changing the Settings in the Wired LAN Sheet
Note
• This screen is not available depending on the printer you are using.
• Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Click the Configuration... button.
4. Click the Wired LAN button.
5. Change the settings or confirm.
Click OK after changing configuration. A screen is displayed asking you for confirmation before the
settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted
Settings screen is displayed.
1. TCP/IP Setting:
Sets the IP address of the printer to be used over the LAN. Set a value appropriate for your network
environment.
Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your router.
Use following IP address
If no DHCP server functionality is available in your setup where you use the printer or you want
to use a particular IP address, select this option to use a fixed IP address.
235
Changing the Settings in the Admin Password Sheet
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Click the Configuration... button.
4. Click the Admin Password button.
The Admin Password sheet is displayed.
5. Change the settings or confirm.
1. Use admin password
Set a password for the administrator with privileges to set up and change detailed options. To use
this feature, select this check box and enter a password.
Important
• The password should consist of alphanumeric characters and be no longer than 32 characters.
The password is case-sensitive. Do not forget the password you set.
2. Password:
Enter the password to set.
3. Password Confirmation:
Enter the password again for confirmation.
6. Click OK.
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click
OK, the settings are sent to the printer and the Transmitted Settings screen is displayed.
236
Monitoring Wireless Network Status
Note
• This screen is not available depending on the printer you are using.
• When using the machine over the wired LAN, you cannot monitor network status.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Select Status from the View menu.
The Status screen is displayed and you can check the printer status and connection performance.
1. Signal Level:
Indicates the strength of the signal received by the printer, ranging from 0% to 100%.
2. Link Quality:
Indicates the signal quality excluding the noise while communicating, ranging from 0% to 100%.
Important
• If the indicated value is low, move your printer closer to the wireless network device.
3. Advanced Measurement...
Click to examine the connection performance between the printer and the access point. Follow the
instructions on the screen to start measuring and display the status. Measurement takes a few
minutes.
When
is displayed in Connection performance between the printer and the access point:,
the printer can communicate with the access point. Otherwise, refer to displayed comments and
Help for improving the status of communication link, and click Remeasurement.
• Check that the printer and the access point are located within the wireless connectivity range
with no obstacles between them.
• Check if the distance between the printer and the access point is not too far.
If they are too far, move them closer together (within 164 ft./50 m).
• Check that there is no barrier or obstacle between the printer and the access point.
In general, connection performance decreases for communications through walls or between
different floors. Adjust the locations to avoid such situations.
• Check that there are no sources of radio interference near the printer and the access point.
237
The wireless connection may use the same frequency band as microwave ovens and other
sources of radio interference. Try to keep the printer and the access point away from such
sources.
• Check if the radio channel of the access point is close to that of other access points nearby.
If the radio channel of the access point is close to that of other access points nearby, the
connection performance may become unstable. Be sure to use a radio channel that does not
interfere with other access points.
• Check that the printer and the access point face each other.
Connection performance may depend on the orientations of the wireless devices. Replace the
access point and the printer in another direction to achieve the best performance.
• Check whether other computers are not accessing the printer.
If
appears in the result of the measurement, check whether other computers are not
accessing the printer.
If
still appears even if you have tried the above, finish the measurement, then restart the IJ
Network Tool to start over the measurement.
Note
• If any messages appear on Overall Network Performance:, move the machine and access
point as instructed to improve the performance.
238
Initializing the Network Settings of the Machine
Important
• Note that initialization erases all network settings on the machine, and printing or scanning operation
from a computer over network may become impossible. To use the machine over network, perform
setup according to the instructions on our website.
1. Start up IJ Network Tool.
2. Select the printer in Printers:.
3. Select Maintenance from the Settings menu.
1. Setting Initialization
Initialize
Reverts all the network settings of the printer to factory default.
4. Click Initialize.
The Setting Initialization screen is displayed.
Click OK to initialize the network settings of the printer. Do not turn off the printer during initialization.
Click OK when initialization is complete.
Performing initialization when connected over wireless LAN will break the connection, so perform setup
according to the instructions on our website.
Note
• You can change the network settings of the printer using IJ Network Tool with USB connection after
initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate
wireless LAN in advance.
239
Viewing the Modified Settings
The Confirmation screen is displayed when you modified the printer settings on the Configuration screen.
When you click OK on the Confirmation screen, the following screen is displayed for confirming the
modified settings.
1. Settings:
A list of changes made in the Configuration screen is displayed.
240
Appendix for Network Communication
Using the Card Slot over a Network
About Technical Terms
Restrictions
241
Using the Card Slot over a Network
Note
• This screen is not available depending on the printer you are using.
Mounting the Card Slot as the Network Drive
Restrictions on Card Slot Use over a Network
Mounting the Card Slot as the Network Drive
The card slot must be mounted to use it over a network.
To mount the card slot as the network drive, follow the procedure below.
1. Insert a memory card into the card slot of the machine.
2. Check the current printer name.
You can check the current printer name on the LCD of the printer.
3. On Finder, click the Go menu and Connect to Server.
4. Input "smb://xxxxxxxxxxxx/canon_memory/", then click Connect.
For example, if the current printer name is "123ABC000000", then input "smb://123ABC000000/
canon_memory/".
5. Make sure that the card slot is mounted.
When the card slot is mounted, the following icon appears on the desktop or in the Computer window
on the Go menu of Finder.
Note
• The authentication screen may appear. If it appears, you do not need to input the password.
• If you cannot mount the card slot with the method above, input the IP address of the machine
instead of the current printer name, and try again. For example, "smb://192.168.1.1/
canon_memory/". If you mount the card slot with the IP address, you have to remount it
whenever the machine's IP address changes.
Restrictions on Card Slot Use over a Network
• You cannot write data to a memory card in the card slot over a network. You can only read data from
a memory card.
242
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple
computers can read files from a memory card in the card slot at the same time.
• If your computer joins a domain, the card slot may not be mounted as the network drive.
• If you use the memory card stored the large size files or many files, a large amount of card access
may be generated. In this case, the operation in the memory card may be impossible or slow. Operate
after the Access lamp of the machine is lit.
• When you access the network drive for the card slot over the network, file names consisting of eight
or less lowercase letters (not including its extension) may be shown in uppercase.
For example, a file name such as "abcdefg.doc" will be "ABCDEFG.DOC", while a name such as
"AbcdeFG.doc" will appear the same.
The file is not actually renamed, but merely appears to be changed.
• Disable the function to write files to a memory card from a computer to read files from a memory card
over a network.
243
About Technical Terms
In this section, technical terms used in the manual are explained.
A
B
C
D
F
I
K
L
M
N
P
R
S
T
U
W
A
• Access Point
A wireless transceiver or base station that receives information from wireless clients/the machine and
rebroadcasts it. Required in an infrastructure network.
• Ad-hoc
Client computer and machine setting where wireless communication occurs on a peer-to-peer basis,
i.e., all clients in with the same SSID/network name communicate directly with each other. No access
point is required. This machine does not support ad-hoc communication.
• Admin Password
Administration password in IJ Network Tool to restrict access to network users. It must be entered to
access the printer and change printer settings.
When the printer's network settings are factory default, the admin password does not have to been
entered.
• AES
An encryption method. It is optional for WPA. Strong cryptographic algorithm adopted within U.S.
government organizations for information processing.
• AirPort Network (Infra)
Client computer and machine setup where all wireless communications pass through an access point.
244
• Authentication Method
The method that an access point uses to authenticate a printer through a wireless LAN. The methods
are agreeable each other.
When using WEP as an encryption method, the authentication method is able to fix to Open System
or Shared Key.
For WPA/WPA2, authentication method is PSK.
◦ Auto
The printer automatically changes its authentication method to match the access point.
◦ Open System
In this authentication method, the communication partner is authenticated without using WEP key
even if Use Password (WEP) is selected.
◦ Shared Key
In this authentication method, the communication partner is authenticated using the WEP key that
was set for encryption.
B
• Bonjour
A service built into Mac OS X operating system to detect the connectable devices on a network
automatically.
C
• Channel
Frequency channel for wireless communication. In the infrastructure mode, the channel is
automatically adjusted to match that set to the access point. This machine supports channels 1 to 13.
Note that the number of channels that can be used for your wireless LAN varies depending on the
region or country.
D
• DHCP server functionality
The router or the access point assigns an IP address automatically whenever the printer or the
personal computer on a network starts up.
• DNS server
A server that converts device names into IP addresses. When specifying IP addresses manually,
specify the addresses of both a primary and a secondary server.
245
F
• Firewall
It is a system that prevents an unlawful computer access in the network. To prevent, you can use the
firewall function of a broadband router, the security software installed in the computer, or operation
system for computer.
I
• IEEE 802.11b
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
11 Mbps.
• IEEE 802.11g
International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to
54 Mbps. Compatible with 802.11b.
• IEEE 802.11n
International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges. Even when
using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using
multiple communication channels at the same time, the transmission speed may be influenced by the
connected apparatus.
At the maximum transfer rate of 600 Mbps, it is possible to communicate with multiple computer
terminals within a dozen or so metre radius.
Compatible with 802.11b and 802.11g.
• IP Address
A unique number with four parts separated by dots. Every network device that is connected to the
Internet has an IP address. Example: 192.168.0.1
An IP address is usually assigned by an access point or a DHCP server of the router automatically.
• IPv4/IPv6
They are internetwork-layer protocol used on the internet. IPv4 uses 32-bit addresses and IPv6 uses
128-bit addresses.
K
• Key Format
Select either ASCII or Hex as the Password (WEP) key format. The character that can be used for the
WEP key differs depending on the selected key formats.
◦ ASCII
Specify with a 5 or 13-character string that can include alphanumeric and underscore "_"
characters. It is case-sensitive.
◦ Hex
Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f).
246
• Key Length
Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more
complex WEP key.
L
• Link Quality
The status of connection between the access point and the printer excluding noise (interference) is
indicated with a value from 0 to 100%.
• LPR
A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional
communication.
M
• MAC Address (AirPort ID)
Also known as the physical address. A unique and permanent hardware identifier that is assigned to
network devices by its manufacturer. MAC addresses are 48 bits long and are written as a
hexadecimal number separated by colons, i.e., 11:22:33:44:55:66.
N
• Network (SSID)
Unique label for wireless LAN. It is often represented such as a network name or a access point
name.
SSID distinguishes one wireless LAN from another to prevent interference.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with
each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters.
The SSID may also be referred to by its network name.
P
• Password (WEP)/Password (WEP Key)
An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt
data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of
ASCII code or Hexadecimal, and key number of 1 to 4.
• Performance
Indicates the status on whether the printer can be used.
• Proxy server
A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the
address and the port number of the proxy server.
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• PSK
An encryption method employed by WPA/WPA2.
R
• Router
A relay device to connect to another network.
S
• Signal Level
The strength of the signal received by the printer from the access point is indicated with a value from
0 to 100%.
• SSID
Unique label for wireless LAN. It is often represented such as a network name or an access point
name.
SSID distinguishes one wireless LAN from another to prevent interference.
The printer and all clients on a wireless LAN must use the same SSID in order to communicate with
each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters.
The SSID may also be referred to by its network name.
• Stealth
In the stealth mode, an access point hides itself by not broadcasting its SSID. The client must specify
the SSID set to the access point to detect it.
The stealth mode is called a "closed network".
• Subnet Mask Address
IP address has two components, the network address and the host address. Subnet Mask used to
calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by an
access point or a DHCP server of the router automatically.
Example:
IP Address: 192.168.127.123
Subnet Mask: 255.255.255.0
Subnet Mask Address: 192.168.127.0
T
• TCP/IP
Suite of communications protocols used to connect hosts on the Internet or the LAN. This protocol
allows different terminals to communicate with each other.
• TKIP
An encryption protocol employed by WPA/WPA2.
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U
• USB
Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them
without turning off the power.
W
• WEP/WEP Key
An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt
data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of
ASCII code or Hexadecimal, and key number of 1 to 4.
• Wi-Fi
International association that certifies interoperability of wireless LAN products based on the IEEE
802.11 specification.
This machine is a Wi-Fi authorized product.
• Wireless LAN
A network that, instead of being connected by physical wires, is connected by a wireless technology,
such as Wi-Fi.
• WPA
Security framework announced by the Wi-Fi Alliance in October 2002. The security has been
strengthened more than WEP.
◦ Authentication
WPA defines the following authentication methods: WPA Personal that can be used without an
authentication server, plus WPA Enterprise that do require an authentication server.
This machine supports WPA Personal.
◦ Passphrase
This encrypted key is used to perform WPA Personal authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
• WPA2
Security framework released by the Wi-Fi Alliance in September 2004 as a later version of WPA.
Provides a stronger encryption mechanism through Advanced Encryption Standard (AES).
◦ Authentication
WPA2 defines the following authentication methods: WPA2 Personal that can be used without an
authentication server, plus WPA2 Enterprise that do require an authentication server.
This machine supports WPA2 Personal.
◦ Passphrase
This encrypted key is used to perform WPA2 Personal authentication.
The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal
value.
249
• WPS (Wi-Fi Protected Setup)
WPS is a standard for easy and secure establishment of a wireless network.
There are 2 primary methods used in the Wi-Fi Protected Setup:
PIN entry: a mandatory method of setup for all WPS certified devices
Push button configuration (PBC): an actual push button on the hardware or through a simulated push
button in the software.
250
Restrictions
If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should
set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless
communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed.
Connecting with too many computers may affect the printer performance, such as printing speed.
251
Tips for Ensuring Optimal Printing Quality
Useful Information about Ink
Key Points to Successful Printing
Be Sure to Make Paper Settings after Loading Paper
Canceling a Print Job
Key to Enjoying Consistent Printing Quality
Precautions for Safe Transport of the Machine
252
Useful Information about Ink
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small
amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number
of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
The printing costs described in the brochures or websites are based on the consumption data from not the first ink
tank /ink cartridge but the succeeding ink tank /ink cartridge.
Ink is sometimes used to maintain the optimal printing quality.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer
performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality
degradation or nozzle clogging.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the
printer driver. So, color ink is consumed even when printing in black-and-white.
Why does the machine have two black ink tanks?
There are two kinds of black ink in the machine: dye ink (BK) and pigment ink (PGBK).
The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based documents.
Each has different purposes so that even if one runs out, another will not be used instead. If either of them runs out, the
ink tank replacement is required.
These two inks are automatically used depending on the type of printing paper or the settings of the printer driver. You
cannot change the usage of these inks yourself.
The ink lamp indicates when ink is running low.
The inside of the ink tank consists of (A) the part where ink is preserved and (B) the sponge with absorbed ink.
When the ink (A) runs out, the ink lamp flashes slowly to indicate that the ink is running low.
Then, when the ink (B) runs out, the ink lamp flashes fast to indicate that the ink tank needs to be replaced with a new
one.
Checking the Ink Status with the Ink Lamps
253
Key Points to Successful Printing
Check the machine status before printing!
Is the print head OK?
If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check
the print head.
Maintenance Procedure
Is the inside of the machine smeared with ink?
After printing large quantities of paper or performing borderless printing, the area where papers go through may get
smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Check how to load the paper correctly!
Is the paper loaded in the correct orientation?
To load paper in a front tray, load paper WITH THE PRINT SIDE FACING DOWN.
Loading Paper
Is the paper curled?
The curled paper causes paper jam. Flatten the curled paper, then reload it.
"Load the paper after correcting its curl." in Paper Is Smudged/Printed Surface Is Scratched
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Be Sure to Make Paper Settings after Loading Paper
If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper,
be sure to select the appropriate media type setting for the loaded paper.
Print Results Not Satisfactory
There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and
paper suitable for documents.
Each media type has specific preset settings, such as how ink is used and sprayed, distance from nozzles, etc., so that
you can print on that type with optimal image quality.
This allows you to print with the settings best suited for the loaded media type just by selecting that media type.
255
Canceling a Print Job
Never press the ON button!
If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and
you may not be able to continue to print.
Press the Stop button to cancel printing.
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Key to Enjoying Consistent Printing Quality
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the
following rules for optimal printing quality.
Never disconnect the power plug until the power is turned off!
If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from
drying. If you disconnect the power plug from the wall outlet before the power is turned off (the POWER lamp is not lit), the
print head will not be capped properly and this will cause drying or clogging.
When disconnecting the power plug, make sure that the POWER lamp is not lit.
Notice for Unplugging the Power Cord
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is capped, the print
head too, may become dried or clogged if the machine has not been used for a long time.
We recommend you to use the machine at least once a month.
Note
Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-stick, or bleed
if water or sweat comes in contact with the printed area.
257
Precautions for Safe Transport of the Machine
When relocating the machine, make sure of the following.
Important
When sending the machine for repair
Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material
to ensure safe transport.
With the print head and ink tank left installed in the machine, press the ON button to turn off the power. This allows
the machine to automatically cap the print head, thus preventing it from drying.
After packing, do not tilt the box containing the machine or turn it on its side or upside down. Doing so may cause the
ink to leak during transport and cause damage to the machine.
When a shipping agent is handling transport of the machine, have its box marked "THIS SIDE UP" to keep the
machine with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
1. Turn the machine off.
2. Confirm that the POWER lamp is off and unplug the machine.
Notice for Unplugging the Power Cord
Important
Do not unplug the machine while the POWER lamp is lit or flashing, as it may cause malfunction or damage to
the machine, making the machine unable to print.
3. Retract the paper output support, then close the paper output tray.
4. Retract the output tray extension and the paper support, then close the front tray.
5. Disconnect the printer cable from the computer and from the machine, then disconnect the
power plug from the machine.
6. Use adhesive tape to secure all the covers on the machine to keep them from opening during
transportation. Then pack the machine in the plastic bag.
7. Attach the protective material to the machine when packing the machine in the box.
258
Legal Limitations on Use of Your Product and Use of Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or uncanceled)
Identifying badges or insignias
Selective service or draft papers
Checks or drafts issued by governmental agencies
Motor vehicle licenses and certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works/works of art without permission of copyright owner
259
Specifications
General Specifications
Printing resolution (dpi)
4800* (horizontal) x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
USB Port:
Hi-Speed USB *1
LAN Port:
Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *2
Interface
*1 A computer that complies with Hi-Speed USB standard is required. Since the HiSpeed USB interface is fully upwardly compatible with USB 1.1, it can be used at
USB 1.1.
*2 Setup possible through Standard setup, WPS (Wi-Fi Protected Setup), WCN
(Windows Connect Now) or Cableless setup.
Print width
Operating environment
Storage environment
Power supply
8 inches/203.2 mm
(for Borderless Printing: 8.5 inches/216 mm)
Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
AC 100-240 V, 50/60 Hz
Printing (Copy): Approx. 11 W
Standby (minimum): Approx. 1.1 W *1*2
Power consumption
OFF: Approx. 0.3 W *1
*1 USB connection to PC
*2 The wait time for standby cannot be changed.
Approx. 18 (W) x 14.6 (D) x 5.9 (H) inches
External dimensions
Approx. 455 (W) x 369 (D) x 148 (H) mm
* With the Front Tray retracted.
Weight
Print Head/Ink
Approx. 13.8 lb (Approx. 6.3 kg)
* With the Print Head and ink tanks installed.
Total 4096 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M each
1024 nozzles)
Copy Specifications
Multiple copy
max. 99 pages
Intensity adjustment
9 positions, Auto intensity (AE copy)
Reduction/Enlargement
25 % - 400 % (1 % unit)
Scan Specifications
Scanner driver
Maximum scanning size
Windows: TWAIN 1.9 Specification, WIA
Mac OS: ICA
A4/Letter, 8.5" x 11.7"/216 x 297 mm
Optical resolution (horizontal x vertical) max: 1200 x 2400 dpi *1
Scanning resolution
Interpolated resolution max: 19200 x 19200 dpi *2
*1 Optical Resolution represents the maximum sampling rate based on ISO 14473.
*2 Increasing the scanning resolution will limit the maximum possible scanning area.
260
Gradation (Input/Output)
Gray: 16 bit/8 bit
Color: 48 bit/24 bit (RGB each 16 bit/8 bit)
Network Specifications
Communication protocol
TCP/IP
Supported Standards: IEEE802.11n/IEEE802.11g/IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Transfer speed (Standard value):
IEEE802.11n: max. 150 Mbps
IEEE802.11g: max. 54 Mbps
IEEE802.11b: max. 11 Mbps
* These values are a theoretical maximum transmission speed between the printer
and an equivalent network device, and do not indicate the actual transmission speed
obtained.
Wireless LAN
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
Standard setup
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Cableless setup
Other Features: Administration password
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Windows 8
Operating System
Windows 7, Windows 7 SP1
Windows Vista SP1, Windows Vista SP2
Windows XP SP3 32-bit only
Browser
Internet Explorer 8 or later
3 GB
Hard Disk Space
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Mac OS
Operating System
Mac OS X v10.6.8 or later
Browser
Safari 5 or later
Hard Disk Space
1.5 GB
Note: For bundled software installation.
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The necessary amount of hard disk space may be changed without notice.
Display
XGA 1024 x 768
Other Supported OS
Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation
with iOS, Android, and Windows RT.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
Print from E-mail
An internet connection is required to view the Online Manual.
Windows: Operation can only be guaranteed on a computer with Windows 8, Windows 7, Windows Vista or Windows
XP pre-installed.
Windows: A CD-ROM Drive or internet connection is required during software installation.
Windows: Internet Explorer 8, 9 or 10 is required to install Easy-WebPrint EX.
Easy-WebPrint EX for Internet Explorer 10 can be downloaded from the Canon web site.
Windows: Some functions may not be available with Windows Media Center.
Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software.
Windows: XPS Essentials Pack is required to print on Windows XP.
Mac OS: Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended.
Mac OS: For Mac OS, an internet connection is required during software installation.
Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source
Manager bundled with the operating system.
Specifications are subject to change without notice.
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