important information parts identification assembly

800-428-8560
midwesthomes4pets.com
P.O. Box 1031
Muncie, Indiana 47308
by
Assembly Instructions for Models SL36SUV & SL42SUV
ImPortAnt InformAtIon
Remove collar, tags, and leads from pet before placing it in the home to prevent possible entanglement.
Unwrap and remove all parts from the box. Keep the box and packing material until the product is assembled. In case of
return or exchange, failure to return product in similar condition as received could result in limited reimbursement. Please
save sales receipt as proof of purchase for warranty purposes. Check to ensure you have all the parts below. If you
discover any parts are missing, immediately call our toll-free service helpline at 1-800-428-8560
(Monday - Friday 9 a.m. to 4 p.m. EST) or email customer service at info@midwesthomes4pets.com.
PArts IdentIfIcAtIon
A­­-­ Fold & Carry Pet Home
B-­ Plastic Pan
C-­ Plastic Carrying Handle(s)
Assembly InstructIons
1
1. Remove the folded Pet Home from the carton so that the
Plastic Pan (B) is on the bottom. Unlatch the Locking
Device located on the side.
Locking
Device
2. Grab any wire on the top panel and turn it like the page of a
book. Then grab the Pet Home with both hands and pull
upwards. This will form the top and the sides.
­
2
3. Make sure the bottoms of the 2 Side Panels rest inside the
Bottom Panel (as illustrated), and that one edge of the Top
Panel is “inside” the Side Panel and “outside” of the other
Side Panel.
Top Panel
3
Side
Panels
Bottom Panel
1
4
­4. Reach in the home and pull the Door Panel forward until it
fits into the clips on the ends of the Side Panels.
5. To secure the Door Panel to the Top Panel, gently pull
forward on the Door Panel while pushing down on the Top
Panel. Then fit the hooks over the end wire on the top.
Repeat Step 5 with the end panel.
6. Secure the Plastic Pan inside the Pet Home with the Pan
Stop attached to the front wire of the Bottom Panel of the
home.
Pan Stop
7. To disassemble, reverse this process.
5
2
NOTES: To protect the finish of your Pet Home and the bottom pan, use only mild, non-abrasive cleaners and water. Any
coarse scrubbing or abrasive materials could damage the finish.
DO NOT expose the plastic pan to direct sunlight for extended periods of time as this may lead to warping or damage to the
pan.
To help reduce noise, place a piece of carpet or cut a piece from the crate carton and place it inside the crate beneath the
pan.
The plastic handles are provided to transport the crate when it is in the folded position and are not intended for use when the
crate is fully assembled. To remove the handles from the crate, push down firmly until they disengage and do not twist them.
TOLL-FREE SERVICE HELPLINE: If you have any problems or questions with the assembly of your Solutions Side-by-Side
SUV Crates, call our Service Helpline at: 1-800-428-8560 between 9:00 a.m. and 4:00 p.m. (EST) Monday through Friday.
LIMITED MANUFACTURERS WARRANTY
1.
For one (1) year from the date of original purchase, MidWest Homes For Pets (“MIDWEST”) warrants to the purchaser of this pet home that, should
it prove defective by reason of improper workmanship and/or material, the manufacturer will repair or replace, at its option, any defective part of the
pet home, without charge for the part or for shipping. Replacement parts are warranted for the remainder of the original period.
2.
THIS WARRANTY DOES NOT COVER defects in the wire enclosure caused by any animal, any physical abuse to or misuse of the pet home, any
damage caused by the original purchaser or any third party, or any defects arising or discovered more than one (1) year from the original retail
purchase date.
3.
STEPS TO OBTAIN WARRANTY SERVICE:
A. The purchaser must call the manufacturer’s HELPLINE, 800-428-8560, to report the alleged defect to a customer service representative or obtain
missing parts.
B. The customer service representative will determine if the defect is covered by this warranty, and if it is, will authorize and instruct the purchaser
in how to obtain corrective action.
C. The manufacturer may require the purchaser to present the sales receipt or other proof of purchase prior to authorizing any return or replacement.
No returns or replacements will be permitted without proper authorization. If a return or replacement is authorized, you may be requested to return
the item to the manufacturer or to make the item available for pick-up by the manufacturer.
4.
ANY EXPRESS WARRANTY NOT PROVIDED IN THIS WARRANTY DOCUMENT, AND ANY REMEDY FOR BREACH OF CONTRACT THAT, BUT FOR
THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF ONE (1) YEAR. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
5.
UNDER NO CIRCUMSTANCES SHALL THE MANUFACTURER BE LIABLE TO PURCHASER OR ANY OTHER PERSON OR ANY SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE, SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION
MAY NOT APPLY TO YOU.
6.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
800-428-8560
midwesthomes4pets.com
P.O. Box 1031
Muncie, Indiana 47308
3
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