8/16-Port Cat 5 Dual Rail LCD KVM over IP Switch KL1108VN

8/16-Port Cat 5 Dual Rail LCD KVM over IP Switch
KL1108VN / KL1116VN
User Manual
www.aten.com
KL1108VN / KL1116VN User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: This equipment is compliant with Class A of CISPR 32. In a
residential environment this equipment may cause radio interference.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는
이점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으
로 합니다 .
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RoHS
This product is RoHS compliant.
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KL1108VN / KL1116VN User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International
http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International
886-2-8692-6959
China
86-400-810-0-810
Japan
81-3-5615-5811
Korea
82-2-467-6789
North America
1-888-999-ATEN ext 4988
United Kingdom
44-8-4481-58923
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KL1108VN / KL1116VN User Manual
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.
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KL1108VN / KL1116VN User Manual
Package Contents
Basic Package
The basic KL1108VN / KL1116VN package consists of:
1 KL1108VN or KL1116VN Dual Rail LCD KVM over IP Switch
2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)
1 Power Cord
1 Standard Rack Mounting Kit
1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the
following may be included in your package:
Š Standard Rack Mounting Kit - Long
Š Easy-Installation Rack Mounting Kit - Short
Š Easy-Installation Rack Mounting Kit - Long
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KL1108VN / KL1116VN installation.
* Changes may have been made to the manual since it was published. Please
visit our Website to check for the most up-to-date version.
Copyright © 2017 ATEN® International Co., Ltd.
Manual Date: 2017-03-20
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
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Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2.
Hardware Setup
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 4.
Super Administrator Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 41
Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 5.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 47
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 51
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 6.
The User Interface
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
The Local Console GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Power Over the Net™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 7.
Port Access
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The Sidebar Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
KVM Devices and Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . 100
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
PON Devices – Device Monitor Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Main Panel – PON View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Main Panel – Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Outlet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . 119
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 8.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Assigning Users to a Group From the User’s Notebook . . . . . . . . . . 144
Removing Users From a Group From the User’s Notebook . . . . . . . 145
Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 146
Removing Users From a Group From the Group’s Notebook. . . . . . 147
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Assigning Device Permissions From the User’s Notebook . . . . . . . . 148
Assigning Device Permissions From the Groups’ Notebook. . . . . . . 151
Chapter 9.
Device Management
KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
PON Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Outlet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
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Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . . 189
Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Chapter 10.
Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Chapter 11.
Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Adapter Firmware Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Restore Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Chapter 12.
Download
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Chapter 13.
Port Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
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KL1108VN / KL1116VN User Manual
The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Chapter 14.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
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Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Screen Resolutions Higher than 1280 x 1024 . . . . . . . . . . . . . . . . . . 255
Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
KA7140 Configuration and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . . 266
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . 267
Windows: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . . 270
Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 273
Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . 273
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
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KL1108VN / KL1116VN User Manual
About This Manual
This User Manual is provided to help you get the most from your KL1108VN
/ KL1116VN system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KL1108VN / KL1116VN
System. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operating procedures.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the KL1108VN / KL1116VN.
Chapter 4, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KVM over IP switch network
environment, and change the default username and password.
Chapter 5, Logging In, describes how to log into the KL1108VN /
KL1116VN via its Graphical User Interface (GUI) with each of the available
access methods: from the local console; an Internet browser; a standalone
Windows application (AP) program; and a standalone Java application (AP)
program.
Chapter 6, The User Interface, describes the layout and explains the
components of the KL1108VN / KL1116VN’s user interface.
Chapter 7, Port Access, describes the Port Access page and how to use it
to configure the options it provides regarding port manipulation.
Chapter 8, User Management, shows administrators how to create,
modify, and delete users, and assign attributes to them.
Chapter 9, Device Management, shows administrators how to configure
and control overall KL1108VN / KL1116VN operations.
Chapter 10, Log, shows how to use the log file utility to view all the events
that take place on the KL1108VN / KL1116VN.
Chapter 11, Maintenance, explains how to upgrade the KL1108VN /
KL1116VN’s firmware, as well as the firmware of the KVM Adapter Cables
used to connect its ports to the installed devices.
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KL1108VN / KL1116VN User Manual
Chapter 12, Download, describes how to download standalone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.
Chapter 13, Port Operation, provides detailed information on accessing
and operating the devices connected to the KL1108VN / KL1116VN’s ports.
Chapter 14, The Log Server, explains how to install and configure the
Log Server.
An Appendix at the end of the manual provides technical and
troubleshooting information.
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KL1108VN / KL1116VN User Manual
Conventions
This manual uses the following conventions:
Monospaced
Indicates text that you should key in.
[]
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
1.
Numbered lists represent procedures with sequential steps.
♦
Bullet lists provide information, but do not involve sequential
steps.
→
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start → Run
means to open the Start menu, and then select Run.
Indicates critical information.
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KL1108VN / KL1116VN User Manual
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM over IP switch
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Š Switch’s Point of View
Š Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Š Local Console – The keyboard mouse and monitor connected directly
to the switch.
Š Servers – The servers attached to the switch via KVM Adapter Cables.
Š User’s Point of View
Š Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Š Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
International
http://www.aten.com
xvii
Chapter 1
Introduction
Overview
The KL1108VN and KL1116VN switches are IP-based KVM control units
that allow both a local and remote operator to monitor and access multiple
servers from a single KVM (keyboard, video, mouse) console. The KL1108VN
/ KL1116VN can control up to 8/16 servers, and by cascading compatible
KVM switches, as many as 128/256 servers can be controlled on a complete
two stage installation. They consist of an integrated LED-backlit LCD monitor,
keyboard, and touchpad in a 1U rack-mountable retractable sliding housing.
The similarities and differences among the models in the KL1108VN /
KL1116VN series are shown in the following table:
Model
LCD Panel
Bus Support
Ports
KL1108VN
19”
1 Local; 1 Remote; 1U
8
KL1116VN
19”
1 Local; 1 Remote; 1U
16
The LCD and keyboard/touchpad modules slide independently of each other.
To maximize space in your data center, the keyboard/touchpad module slides
back to "hide away" when not in use, while the thin profile LCD monitor
rotates back – flush against the rack – allowing convenient monitoring of
computer activity.
The KL1108VN / KL1116VN features IP-based connectivity that allows one
local and one remote operator to concurrently monitor and access the
computers on your installation. Because it uses TCP/IP for its communications
protocol, the KL1108VN / KL1116VN can be accessed from any computer on
the LAN, WAN, or Internet – whether that computer is located down the hall,
down the street, or halfway around the world.
Compact, high-density, RJ-45 connectors and CAT 5e/6 cable make for a
compact, efficient, wiring configuration, while the use of PS/2 and USB KVM
Adapter Cables to link to the computers, permits any combination of PCs,
Macs, Sun computers, and serial devices to coexist on the installation.
1
Chapter 1. Introduction
Internet
Remote Computer
KL1108VN/KL1116VN
Local
Console
(DVI-D or VGA)
For added convenience, ports for an external keyboard, monitor (DVI-D or
VGA), and mouse are provided on the rear panel – permitting you to manage
the switch from a local console. There is also an external USB mouse port on
the keyboard module, allowing you to use an external mouse, rather than the
touchpad.
Access to any computer connected to the installation from the local console is
easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
Remote operators connect to the KL1108VN / KL1116VN via its IP address
from anywhere on the LAN, WAN, or Internet via their browsers. Once they
successfully log in, they can take control using either the Windows Client or
Java Client utility. Inclusion of a Java-based client ensures that the KL1108VN
/ KL1116VN is platform independent, and is able to work with most operating
systems.
System administrators can handle a multitude of maintenance tasks smoothly
and efficiently – from installing and running GUI applications, to BIOS level
troubleshooting, routine monitoring, concurrent maintenance, system
2
KL1108VN / KL1116VN User Manual
administration, rebooting and even pre-booting functions – all from a remote
connection.
Remote operators can exchange keyboard, video and mouse signals with the
computers attached to the KL1108VN / KL1116VN just as if they were present
locally and working on the equipment directly.
Enhanced features include a Panel Array Mode that displays the video output
of up to 8 (KL1108VN) or 16 (KL1116VN) computers at the same time, and a
Message Board that allows logged in users to conveniently and instantly
communicate with one other – no matter where in the world they actually are.
Setup is fast and easy - plugging cables into their appropriate ports is all that is
entailed. Because the KL1108VN / KL1116VN intercepts keyboard input
directly, there is no need to get involved in complex installation routines or to
be concerned with incompatibility problems.
Since the KL1108VN / KL1116VN's firmware is upgradable over the Internet,
you can stay current with the latest functionality improvements simply by
downloading firmware updates from our website as they become available.
With its advanced security features, the KL1108VN / KL1116VN is the fastest,
most reliable, most cost effective way to remotely access and manage widely
distributed multiple computer installations.
3
Chapter 1. Introduction
Features
Hardware
Š Integrated KVM console with 19” LED-backlit LCD monitor in a Dual
Rail housing
Š Exclusive LED illumination light – designed by ATEN to illuminate the
keyboard and touchpad to allow visibility in low-light conditions
Š Monitor and control up to 8 (KL1108VN) or 16 (KL1116VN) computers
on a single level, or control up to 128/256 computers in a cascade*
Š High video resolution – up to 1920 x 1200 @ 60 Hz – 24 bit color depth at
the local console up to 50 m from the computers; up to 1920 x 1200 @ 60
Hz with 24 bit color depth for remote sessions and on the external local
console
Š One bus for remote KVM over IP access
Š Space-saving RJ-45 connectors and Cat 5e/6 cabling
Š KVM adapter cables designed with automatic conversion to allow flexible
interface combinations (PS/2, USB, Sun and serial) to control all computer
types
Š Extra console port – manage computers in the LCD KVM switch from an
external console (DVI-D or VGA monitor, USB keyboard and mouse)
Š Multiplatform support: PC, Mac, Sun and Serial
Š Supports external USB mouse
Š Dual Rail housing is slightly less than 1U with top and bottom clearance
for smooth operation in 1U of rack space
Š Dual Rail – LCD monitor slides independently of the keyboard/touchpad
Š LCD module rotates up to 120 degrees for a more comfortable viewing
angle
Š Console lock – enables the console drawer to remain securely locked away
in position when not in use
Š LCD power button helps save energy and prolong displays’ life
*Compatible KVM switches: KH1508A, KH1516A, CS1308, and CS1316.
Management
Š Up to 64 user accounts – up to 32 concurrent remote logins
Š End session feature – administrators can terminate any running session
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KL1108VN / KL1116VN User Manual
Š Adapter ID – stores port information allowing administrators to relocate
servers to different ports, without having to reconfigure the adapters and
switch
Š Critical system event notification via SMTP email; SNMP trap and Syslog
support
Š Port Share Mode allows multiple users to gain access to a server
simultaneously
Š Customizable event notification
Š Out-of-Band Access-Modem dial-in/dial out/dial back support
Š Integration with ATEN CC2000 Management software
Š Power Association enables the switch’s KVM ports to be associated with a
PDU’s power outlets for remote power management of the servers from
the switch’s interface
Š Event logging and Windows-based Log Server support
Š Manage browser access (Browser, http, https)
Š Local Log Event
Š Firmware upgradeable
Š IPv6 capable
Easy-to-Use Interface
Š Easy computer selection via pushbuttons, Hotkey Mode, OSD (On-Screen
Display), and Browser-based GUI
Š Local Console, Browser, and AP GUIs offer a unified multi language
interface to minimize user training time and increase productivity
Š Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Š Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,
Mozilla, Netscape
Š Launch multiple Virtual Remote Desktops to control multiple servers from
the same login session Magic Panel
Š Full-screen or sizable and scalable Virtual Remote Desktop
Š Browser-based UI in pure Web technology allows administrators to
perform administrative tasks without the need for Java to be pre-installed
Š Panel Array Mode™ available to both local console and remote access
users
5
Chapter 1. Introduction
Š Video syncing with the local console – local console monitor’s EDID
information stored on the KVM Adapter Cables for display resolution
optimization
Š Keyboard/Mouse Broadcast* – keyboard and mouse inputs can be
duplicated on all the attached servers
Š Keyboard Language support: English (US); English (UK); German;
German (Swiss); French; Spanish; Traditional Chinese; Japanese; Korean;
Swedish; Italian; Russian; Hungarian and Greek
Advanced Security
Š Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active
Directory
Š Supports TLS 1.2 encryption and RSA 2048-bit certificates to secure user
logins from browsers
Š Flexible encryption design allows users to choose any combination of 56bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video and virtual media data encryption
Š IP/MAC Filter support for enhanced security
Š Configurable user and group permissions for server access and control
Š Automated CSR creation utility and third party CA certificate
authentication
Virtual Media
Š Virtual media enables remote file transfers, OS patching, software
installations and diagnostic testing
Š Works with USB enabled servers at the operating system and BIOS level
Š Supports DVD/CD drives, USB mass storage devices, PC hard drives and
ISO images
Š Supports Smart Card Readers on computers connected with KA7166,
KA7168, KA7169, KA7177 Adapter Cables
Virtual Remote Desktop
Š Video quality can be adjusted to optimize data transfer speed;
monochrome color depth setting, threshold and noise settings for
compression of the data bandwidth in low bandwidth situations
Š High-performance graphics for the best image quality
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KL1108VN / KL1116VN User Manual
Š Full-screen or sizable and scalable Virtual Remote Desktop
Š Message board feature allows logged in users to communicate with each
other
Š Mouse DynaSync™ automatically synchronizes the local and remote
mouse movements
Š Exit Macros support
Š On-screen keyboard with multilanguage support
Š BIOS-level access
V-Series Exclusive
Š Advanced FPGA graphics processor for improved video quality
Š Faster transmission speed (2x) for virtual media devices
Š A separate bus for remote KVM over IP access
Š Supports FIPS 140-2 level 1 security standards
7
Chapter 1. Introduction
Requirements
General
Š We recommend computers with at least a P 4 2GHz processor, and 1 GB
RAM.
Š Browsers must support TLS 1.2 encryption.
Š A network transfer speed of at least 512kbps is recommended.
Š For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
External Console
Š A DVI-D, VGA, SVGA, or Multisync monitor capable of the highest
resolution that you will be using on any computer in the installation.
Š A USB mouse
Š A USB keyboard
Computers
The following equipment must be installed on the computers that connect to the
KL1108VN or KL1116VN's KVM ports:
Š A VGA, SVGA or Multisync port
Š A Type A USB port and USB host controller (for USB KVM Adapter
Cable Connection, see below)
Š For the browser-based WinClient ActiveX Viewer, DirectX 8 must be
present, and at least 150MB of memory must be available after
installation.
Š For the browser-based Java Client Viewer the latest version of the Java
Runtime Environment (JRE) must be installed, and at least 205MB of
memory must be available after installation.
Š For the Windows Client AP, DirectX 8 must be present, and at least 90MB
of memory must be available after installation.
Š For the Java Client AP, the latest version of the Java Runtime Environment
(JRE) must be installed, and at least 145MB of memory must be available
after installation.
Š For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
Note: The integrated LCD monitor’s maximum screen resolution is 1280
x 1024 @ 75 Hz. If you want to use a higher setting for the screen
8
KL1108VN / KL1116VN User Manual
resolutions of the attached computers, see Screen Resolutions
Higher than 1280 x 1024, page 255.
KVM Adapter Cables
Š Cat 5e/6 cable is required to connect the KL1108VN / KL1116VN to one of
the KVM adapter cables.
Š The following KVM adapter cables are required for use with the KL1108VN /
KL1116VN:
Function
Module
Connect to devices with PS/2 ports
KA7120
Connect to devices with USB ports
(All platforms – PC, Mac, Sun)
KA7170
Connect to Sun Legacy Computers
KA7130
Connect to serial based devices
KA7140
For USB computers – DVI output, Virtual
Media and Smart Card Reader support
KA7166
For USB computers – HDMI output, Virtual
Media and Smart Card Reader support
KA7168
For USB computers – DisplayPort output,
Virtual Media and Smart Card Reader support
KA7169
For USB computers – VGA output, Virtual
Media support
KA7175
For USB computers – VGA output, Virtual
Media and audio support
KA7176
For USB computers – VGA output, Virtual
Media and Smart Card Reader support
KA7177
Note: If you use Adapter Cables purchased prior to your switch purchase, you
may have to upgrade the Adapter’s firmware (see page 197).
9
Chapter 1. Introduction
Operating Systems
Supported operating systems are shown in the table, below:
OS
Windows
Linux2
UNIX
Novell
Version
NT1,
Server 2003, Server 2008, Server 2012, 2000
and higher
RedHat
9.0, Fedora and higher, RHEL AS 4, RHEL 5
SuSE
10 and higher, OpenSUSE 10.2; SLES 10 SP1
Debian
3.1, 4.0
Ubuntu
7.04, 7.10
IBM
AIX4.3, 5L (V5.2,V5.3), V6 (V6.1)
FreeBSD
5.5, 6.1, 6.2
Netware
5.0 and higher
Ubuntu
14, 15, 16
Sun
Solaris 8, 9, 10
Mac
9.0, 9.1, 10.1, 10.2, 10.3, 10.4 , 10.5
DOS
6.2 and higher1
1 Does not support USB. 2 Kernels below 2.6 do not support USB 2.0
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KL1108VN / KL1116VN User Manual
Components
Front View
1
2
3
9
8
7
4
6
5
No.
Component
Description
1
Upper Handle
Pull to slide the LCD module out; push to slide the module in.
See Opening the Console, page 29, for details on sliding the
console in and out.
2
LCD Module
See LCD Module, page 14.
3
Keyboard Module
See Keyboard Module, page 13.
4
Lower Handle
Pull to slide the keyboard module out. See Opening the
Console, page 29, for more details on sliding the console in
and out.
5
Power LED
Lights (blue) to indicate that the unit is receiving power.
11
Chapter 1. Introduction
No.
Component
Description
6
Keyboard
Release Catch
These catches (one on each side) release the keyboard
module so you can slide it away.
7
LCD Release
Catch
These catches (one on each side) release the LCD module
so you can slide it away.
8
Rack Mounting
Tabs
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. See Standard Rack
Mounting, page 17, for details.
9
LED Illumination
Light
Illuminates the keyboard and touchpad to allow visibility in
low-light conditions.
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KL1108VN / KL1116VN User Manual
Keyboard Module
1
5
4
2
3
No.
Component
Description
1
Keyboard
Standard 105-key keyboard
2
Touchpad
Standard mouse touchpad
3
External Mouse
Port
This USB-type mouse port is provided for users who prefer to
use an external mouse.
4
Lock LEDs &
Reset Switch
The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
A Reset Switch is located just to the right of the Lock LEDs.
Press this recessed switch in with a thin object to perform a
system reset.
5
Port Selection
Buttons and
LEDs
To access a Port on the currently selected Station press its
corresponding port selection button. Indicator LEDs are built
into the switches:
Š An On Line LED lights to indicate that the computer
attached to its corresponding port is up and running.
A Selected LED lights to indicate which port has the KVM
focus.
13
Chapter 1. Introduction
LCD Module
1
2
No.
Component
3
Description
1
LCD Display
To access the LCD monitor, slide the LCD module out and flip
up the cover. See Opening the Console, page 29, for details
on sliding the LCD module out.
2
LCD Controls
These buttons control the position and picture settings of the
LCD display. See LCD OSD Configuration, page 35, for
details.
3
LCD On/Off
Button
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off to indicate that only
the monitor is off – not the KVM switch itself.)
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KL1108VN / KL1116VN User Manual
Rear View
1
2
No.
3
4 5
6
7 8
9
Component
10
11
Description
1
Grounding
Terminal
The grounding wire used to ground the switch attaches here.
2
Power Socket
This is a standard 3-pin AC power socket. The power cord
from an AC source plugs in here.
3
Power Switch
This is a standard rocker switch that powers the unit on and
off.
4
PON Port
This connector is provided for a Power over the Net™ (PON)
unit to plug into. A PON device allows computers attached to
the KL1108VN / KL1116VN to be booted remotely over the
net. Contact your dealer for more details.
5
Serial 2 Port
This port can be used to connect a serial device.
6
LAN 2 Port
The cable that connects the unit to the backup network
interface (10/100/1000 Mbps) plugs in here.
7
Modem Port
For dial in connection should the unit be unavailable over the
network. See Single Stage Installation, page 27, step 7 for
installation details.
8
Serial 1 Port
This port can be used to connect a serial device.
9
LAN 1 Port
The cable that connects the unit to the primary network
interface (10/100/1000 Mbps) plugs in here.
10
Local Console
Port Selection
If this is a Single Station installation, or if you would like to
connect an external console, the keyboard, monitor, and the
mouse that make up the Local Console plug in here.
11
KVM Port
Selection
The Cat 5e/6 cables that link to the KVM Adapter Cables
(which link to the computers) plug in here.
* The KL1116VN is pictured above. The KL1108VN rear panel is the same as
that of the KL1116VN, except that it has 8 KVM ports instead of 16.
15
Chapter 2
Hardware Setup
Before You Begin
1. Important safety information regarding the placement of this
device is provided on page 227. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the KL1108VN /
KL1116VN during shipping. Slide the LCD module out (see
Opening the Console, page 29), until the packing material is
visible. Remove the packing material before installing the unit,
as shown in the diagram below.
16
KL1108VN / KL1116VN User Manual
Standard Rack Mounting
A standard rack mounting kit is provided with your KL1108VN / KL1116VN.
The kit enables the switch to be mounted in a rack with a depth of 42–77 cm.
L Brackets
Side Mountng
Brackets
Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits – including single person Easy Installation
kits – are available with a separate purchase. See Optional Rack
Mounting, page 275, for details.
17
Chapter 2. Hardware Setup
To rack mount the switch, do the following:
1. While one person positions the switch in the rack and holds it in place, the
second person loosely screws the front brackets to the rack.
2. While the first person still holds the switch in place, the second person
slides the L brackets into the switch's side mounting brackets, from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
18
KL1108VN / KL1116VN User Manual
Single Stage Installation
In a Single Stage installation, there are no additional switches cascaded down
from the first unit. To set up a single stage installation, refer to the installation
diagrams beginning on the following page (the numbers in the diagram
correspond to the numbers of the installation steps), and do the following:
1. Ground the KL1108VN / KL1116VN by connecting one end of a
grounding wire to the grounding terminal, and the other end of the wire to
a suitable grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to
the unit from surges or static electricity.
2. (Optional) If you choose to install an external console, plug your
keyboard, monitor, and mouse into the Console Ports located on the
switch’s rear panel. The ports are color coded and marked with an icon to
identify themselves.
3. For each of the computers you are installing, use Cat 5e cable to connect
any available KVM port to a KVM adapter cable that is appropriate for the
computer you are installing. (See KVM Adapter Cables, page 9, for
adapter cable details.)
Note: The maximum supported distance to the adapter cable is 50 m.
4. Connect the KVM Adapter cable to the computer. Refer to the Adapter
Cable Connection Diagram, page 21, to plug the adapter cable connectors
into their respective ports on the computers you are installing.
5. Plug the LAN cable into the KL1108VN / KL1116VN’s LAN 1 port.
6. (Optional) Plug another cable from the LAN into the KL1108VN /
KL1116VN’s LAN 2 port.
7. (Optional) Use Cat 5e cable to connect the PON port to an SA0142
Adapter. Connect the SA0142 Adapter to the PON IN port of a Power
Over the NET™ unit.
8. (Optional) Use Cat 5e cable to connect the Modem port to an SA0142
Adapter. Connect the SA0142 Adapter to a modem’s DB-9 port.
9. (Optional) For serial connectivity, use Cat 5e cable to connect the Serial 1
port to an SA0142 Adapter. Connect the SA0142 Adapter to a serial
device.
19
Chapter 2. Hardware Setup
10. (Optional) For further serial connectivity, use Cat 5e cable to connect the
Serial 2 port to an SA0142 Adapter. Connect the SA0142 Adapter to a
serial device.
11. Connect the power cord to the switch and to an AC power source.
After the KL1108VN / KL1116VN is cabled up, you can turn on the power.
After the switch is powered up, you can turn on the servers.
Single Stage Installation Diagram
PDU
7
10
4
6
11
3
1
2
5
8
9
ATEN
by
LE
20
DU 91
MO KA
U .
CP NO
/2 L
PS DE
MO
K
LIN
Modem
3
20
KL1108VN / KL1116VN User Manual
Adapter Cable Connection Diagram
KA7120
KA7130
by ATEN
LINK
by ATEN
LINK
KA7140
KA7166
by ATEN
LINK
KA7168
KA7170
by ATEN
KA7177
by ATEN
LINK
by ATEN
LINK
21
KA7175
LINK
by ATEN
LINK
KA7176
KA7169
Chapter 2. Hardware Setup
Two Stage Installation
To control even more servers, up to 16 additional KVM switches can be
cascaded from the KVM ports of the original KVM over IP switch. As many
as 128/256 servers can be controlled in a complete two stage installation.
In a cascaded installation, the KVM over IP switch is considered the First
Stage unit, the cascaded switches are considered Second Stage units.
Note: The cascaded KVM switch shown in the example is the KH1516.
See Supported KVM Switches, page 292, for a list of other switches.
To set up a two stage installation, refer to the diagram on page 23, and do the
following:
1. Make sure that power to all the devices you will be connecting, including
all preexisting devices on the installation, are properly grounded and have
been turned off.
2. Use Cat 5e cable to connect any available KVM Port on the First Stage
unit (the KVM over IP switch) to a KVM Adapter Cable (as described
under KVM Adapter Cables, page 10).
3. Plug the adapter cable’s KVM connectors to the Keyboard, Video, and
Mouse Console ports of the Second Stage unit.
Note: The distance between the First Stage unit and the Second Stage unit
must not exceed 40m or 50m based on the KVM adapter cable used.
4. Use KVM cable sets (as described in the Cables section of the cascaded
KVM switch’s User Manual), to connect any available KVM port on the
Second Stage unit to the Keyboard, Video, and Mouse ports of the servers
you are installing.
5. Plug the power cord that came with the cascaded KVM switch into its
Power Socket, and then into an AC power source.
6. Repeat these steps for any additional Second Stage units you wish to
connect.
7. Power on the Second Stage unit(s), then power on the First Stage unit.
8. Turn on the power to all the servers.
Note: The Power On sequence requires that all Second Stage switches be
powered on first. After all Second Stage switches are powered on,
22
KL1108VN / KL1116VN User Manual
the First Stage switch can be powered on. After all the switches are
powered on, the servers can be powered on.
Two Stage Installation Diagram
KL1116VN
2
KH1516A
5
KA9120
3
4
Note: The diagram above shows an installation with the KL1116VN.
Cascading the KL1108VN is same as the KL1116VN and only differs
in that it provides fewer KVM ports.
23
Chapter 2. Hardware Setup
PDU Installation
ATEN PDU products are intelligent Power Distribution Units that offer outlet
level control combined with remote access to give IT administrators the ability
to power control devices attached to the unit from practically any location via
a TCP/IP connection.
Note: The PDU GUI shown in the example is the PE9216r. See Supported
Power Distribution Units, page 292, for a list of other PDUs.
To set up a PDU in conjunction with a Dual Rail LCD Over-IP KVM Switch,
refer to the images below and do the following:
1. Connect both the KVM over IP Switch and the PDU to your Ethernet
switch.
2. In the PDU’s GUI, browse to Device Management, then to OOBC. In
Console Port Settings, set the Baud Rate to 38400 bps.
3. Still in Device Management, browse to ANMS. In CC Management,
uncheck Enable.
24
KL1108VN / KL1116VN User Manual
4. Next, connect the PDU (Console PON IN) directly to the KVM over IP
switch (PON).
5. Following this, using the KVM over IP switch GUI, browse to Device
Management, then to ANMS. In Authentication, uncheck CC Management.
6. Finally, confirm that appropriate power management permission has been
assigned. Browse to Port Access, then to Port Configuration. Select the
relevant port number from the left tree menu.
Select Add (a power device).
25
Chapter 2. Hardware Setup
The power outlet permission will then be assigned to the port you selected.
Hot Plugging
Dual Rail LCD Over-IP KVM Switch support hot plugging – components can
be removed and added back into the installation by unplugging and replugging
cables from the ports without the need to shut the unit down.
Note: If the server’s Operating System does not support hot plugging, this
function may not work properly.
The Adapter ID Function
Adapter Cable information (the Adapter ID, port name, OS, keyboard
language, and access mode), is stored on the adapter. The switch’s Adapter ID
function takes this information and stores it along with the adapter cable’s
configuration information (access rights, etc.), in its database – so that when
you move a server together with its adapter cable from one port to another, you
don’t have to reconfigure its settings – the Adapter ID function restores them
at the new location. The only change is in the port number.
When moving the server and adapter cable to another switch, however, only the
information that is stored on the adapter is retained. For the other settings you
must either reconfigure them, or use the Backup/Restore function (see
page 215) to restore them.
Since port settings are stored with the adapter, if you move a server to a new
port without its original adapter; or if you connect a different server to the
adapter, you must manually reconfigure the port settings for the new server.
See Sidebar Utilities, page 104 for port configuration details.
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KL1108VN / KL1116VN User Manual
Powering Off and Restarting
If it becomes necessary to power off the switch, or if the switch loses power
and needs to be restarted, wait 30 seconds before powering it back on. The
servers should not be affected by this, but if any of them should fail, simply
restart them.
27
Chapter 2. Hardware Setup
Port ID Numbering
Each server on the installation is assigned a unique Port ID. Its Port ID is a one
or two segment number that is determined as follows:
Š A server attached to a First Stage unit has a one segment Port ID (from 1–
16) that corresponds to the KVM Port number that it is connected to.
Š A server attached to a Second Stage unit has a two segment Port ID:
Š The second segment (from 1–16), represents the KVM Port number on
the Second Stage unit that the server is connected to.
Š The first segment (from 1–16) represents the KVM Port number on the
First Stage unit that the Second Stage unit links back to.
For example, a Port ID of 20 - 3 refers to a server that is connected to KVM
Port 3 of a Second Stage unit that links back to KVM Port 20 of the First Stage
unit:
Port 05
Port 3
ID = 05-3
Port Selection
Port selection is accomplished by means of the GUI. Port selection details are
discussed in Chapter 6, Port Access.
28
Chapter 3
Basic Operation
Opening the Console
The KL1108VN / KL1116VN's console consists of two modules: an LCD
display module located under the top cover; and a keyboard/touchpad module
below the LCD module.
The modules can either slide together, or independently. This allows you to
have the LCD display available for viewing while the keyboard/touchpad
module is conveniently out of the way when not in use.
Opening Separately
1. Pull the release catch to release the console, and pull the top panel a few
centimeters toward you. Once the console has been released, you can let
go of the catch.
Release Catch
(Continues on next page.)
29
Chapter 3. Basic Operation
(Continued from previous page.)
2. Pull the top panel all the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
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KL1108VN / KL1116VN User Manual
4. Reach underneath and pull the keyboard module all the way out until it
clicks into place.
Opening Together
Refer to the diagrams in the Opening Separately section as you do the
following:
1. Pull the release catch and pull the top and bottom panels out until the
keyboard module clicks into place.
Note: Once the console has been released, you can let go of the catch.
2. Pull the top panel the rest of the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
Note: Refer to the warning regarding placing excessive weight on the
keyboard module on the following page.
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Chapter 3. Basic Operation
Operating Precautions
The maximum load bearing capacity of the keyboard module is
30kg. Failure to heed the information below can result in damage
to the keyboard module.
RIGHT
Rest your hands and arms lightly on the
keyboard module as you work.
WRONG!
Š DO NOT lean your body weight on the
keyboard module.
Š DO NOT place heavy objects on the
keyboard module.
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KL1108VN / KL1116VN User Manual
Closing the Console
1. Pull the release catches located on either side of the keyboard toward you
to release the keyboard module, then slide the module slightly in.
2. Let go of the catches. Using the front handle, push the keyboard module
all the way in.
33
Chapter 3. Basic Operation
3. Rotate the LCD module all the way down, then pull the rear catches to
release the LCD module.
4. Using the front handle, push the module all the way in.
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KL1108VN / KL1116VN User Manual
LCD OSD Configuration
The LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons (see LCD Controls, page 14), are used to perform the configuration, as
described in the table below:
Button
MENU
Function
When you have not entered the LCD OSD Menu
function, pressing this button invokes the Menu
function and brings up the Main Menu.
When navigating through the menus, this button
moves you right or up. When making an adjustment, it
increases the value.
When navigating through the menus, this button
moves you left or down. When making an adjustment,
it decreases the value.
EXIT
Š When you have not entered the LCD OSD Menu
function, pressing this button performs an auto
adjustment. An auto adjustment automatically
configures all the settings for the LCD panel to what
the OSD considers their optimum values to be.
Š When you have entered the LCD OSD Menu
function, pressing this button exits the current menu
and returns you to the previous menu. Use it to
leave an adjustment menu when you are satisfied
with the adjustment you have made.
Š Press for 2 seconds to turn on or turn off the
keyboard illumination light.
Š When you are at the Main Menu, pressing this
button exits the LCD OSD.
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Chapter 3. Basic Operation
The Adjustment Settings
An explanation of the LCD OSD adjustment settings is given in the table
below:
Setting
Brightness
Explanation
Adjusts the background black level of the screen image.
Contrast
Adjusts the foreground white level of the screen image.
Phase
If pixel jitter or horizontal line noise is visible on the display, your
LCD may have the wrong phase setting. Adjust the phase setting
to eliminate these problems.
Clock
If vertical banding is visible on the display, your LCD may have
the wrong clock setting. Adjust the clock setting to eliminate
vertical banding.
H-Position
Positions the display area on the LCD panel horizontally (moves
the display area left or right).
V-Position
Positions the display area on the LCD panel vertically (moves
the display area up or down).
Color Temperature
Adjusts the color quality of the display. You can adjust the
“warmth” value, color balance, etc. The Adjust Color selection
has a further submenu that lets you fine tune the RGB values.
Language
Selects the language that the OSD displays its menus in.
OSD Duration
Lets you set the amount of time that the OSD displays on the
screen. If there is no input for the amount of time you choose, the
OSD display turns off.
Reset
Resets the menu and submenu adjustments (except for
language settings) to the original factory default settings.
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KL1108VN / KL1116VN User Manual
Port Selection
KL1108VN / KL1116VN installations provide three methods to obtain instant
access to any computer in your installation: Manual, GUI, and Hotkey.
Manual
For manual port selection, simply press the Port Switch that corresponds to the
device you wish to access.
GUI
The KL1108VN / KL1116VN provides a menu driven interface for the
computer switching procedure. A graphical user interface (GUI) is used when
you log in locally and remotely over the Internet. GUI operation is discussed
from Chapter 5 onwards.
Hotkeys
Hotkeys allow you to conveniently provide KVM focus to a particular
computer from the local console keyboard, instead of having to manually select
them by pressing Port Selection switches. See Toolbar Hotkey Port Switching,
page 211, for details.
37
Chapter 4
Super Administrator Setup
Overview
This chapter discusses the administrative procedures that the Super
Administrator performs to get the KVM over IP switch set up for the first time.
First Time Setup
Once the KVM over IP switch has been cabled up, the Super Administrator
needs to set the unit up for user operation. This involves setting the network
parameters, and changing the default Super Administrator login. The most
convenient way to do this for the first time is from the local console.
Note: For remote methods of setting up the network, see IP Address
Determination, page 233.
At the local console, a login prompt appears on the console monitor:
Since this is the first time you are logging in, use the default Username:
administrator; and the default Password: password.
Note: For security purposes, you should change these to a unique Username
and Password. (See Changing the Super Administrator Login, page 41
for details.)
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KVM over IP Switch User Manual
After you successfully log in, the Local Console Main Page appears:
39
Chapter 4. Super Administrator Setup
Network Setup
To set up the network, do the following:
1. Click the Device Management tab.
2. Select the Network tab.
3. Fill in the fields according to the information provided under Network,
page 155.
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KVM over IP Switch User Manual
Changing the Super Administrator Login
To change the default Super Administrator Username and Password, do the
following:
1. At the top of the screen, click the User Management tab.
The User Management page has a list of Users and Groups in the Sidebar
at the left, and a more detailed list of users – with more information about
them – in the large central panel. Since this is the first time the page is
being accessed, only the Super Administrator appears:
2. Click administrator in the left panel
– or –
Select administrator in the central panel, then click Modify (at the bottom
of the page.)
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Chapter 4. Super Administrator Setup
The User Information page appears:
3. Change the Username and Password to something unique.
4. Enter the password again in the Confirm Password field to confirm it is
correct.
5. Click Save.
6. When the dialog box informing you that the change completed
successfully appears, Click OK.
7. Click on another item on the Local Console Main Page, to close this page.
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KVM over IP Switch User Manual
Moving On
After setting up the network and changing the default Super Administrator
password, you can proceed to other administration activities. These include
User Management, Device Management, and Firmware Upgrade Maintenance.
These activities can be accomplished using any of the KVM over IP switch’s
GUI utilities. These include the Local Console; the browser-based Windows
GUI; the browser-based Java Client Viewer; the stand-alone Windows Client
AP; and the stand-alone Java Client AP. Choose the approach that suits you
best.
Note: Firmware Upgrade Maintenance cannot be performed from the local
console. You must log in remotely with one of the KVM over IP
switch’s other GUI utilities for this operation.
43
Chapter 5
Logging In
Overview
KVM over IP switches can be accessed from a local console; an Internet
browser; a Windows application (AP) program; and a Java application (AP)
program.
No matter which access method you choose, the KVM over IP switch’s
authentication procedure requires you to submit a valid username and
password. If you supply invalid login information, the authentication routine
will return an Invalid Username or Password, or Login Failed message. If you
see this type of message, log in again with a correct username and password.
Note: If the number of invalid login attempts exceeds a specified amount, a
time out period is invoked. You must wait until the time out period
expires before you can attempt to log in again. See Login Failures,
page 172 for further details.
Local Console Login
When the local console is attached (see Single Stage Installation, page 19) and
there is no user logged in, the KVM over IP switch’s login screen appears on
the monitor:
Simply key in your valid Username and Password, then click Login to bring
up the Local Console Main Page. The Local Console Main Page is similar to
the Web Browser, WinClient and Java Client Main Pages. For a description of
the Web Browser Main Page, see page 53.
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KVM over IP Switch User Manual
Browser Login
KVM over IP switches can be accessed via an Internet browser running on any
platform. To access the switch, do the following:
1. Open the browser and specify the IP address of the switch you want to
access in the browser's location bar.
Note: For security purposes, a login string may have been set by the
administrator (see page 176 for details). By default, there is no login
string. If so, you must include a forward slash and the login string
along with the IP address when you log in. For example:
192.168.0.100/kl1116vn
If you don't know the IP address and login string, ask your
Administrator.
2. When a Security Alert dialog box appears, accept the certificate – it can be
trusted. (See Trusted Certificates, page 237, for details.) If a second
certificate appears, accept it as well.
Once you accept the certificate(s), the login page appears:
3. Provide your username and password (set by the administrator), then click
Login to bring up the Web Main Page. For a discussion of the Web Main
Page, see page 53.
45
Chapter 5. Logging In
Windows Client AP Login
In some cases, the Administrator may not want the KVM over IP switch to be
available via browser access. The Windows AP Client allows direct remote
access to Windows systems users, without having to go through a browser
(although you initially download the Windows AP Client program from the
browser page – see Chapter 12, Download).
To connect to the KVM over IP switch, go to the location on your hard disk
that you downloaded the Windows AP Client program to, and double-click its
icon (WinClient.exe) to bring up the Windows Client Connection Screen:
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KVM over IP Switch User Manual
The Windows Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Menu Bar
Description
The Menu Bar contains two items: File and Help.
Š The File Menu allows the operator to Create, Save, and
Open user created Work files (see The File Menu,
page 49).
Š The Help Menu displays the WinClient AP version.
Server List
Each time the WinClient.exe file is run, it searches the user's
local LAN segment for KVM over IP switches, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 48 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled. See Operating Mode, page 153 for
details.
2. Only units whose Access Port settings for Program
(see Service Ports, page 156) match the number
specified for Port in the Server area of this dialog
box appear in the Server List window.
Server
This area is used when you want to connect to a KVM over IP
switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want
isn't listed, you can key in the target IP address in the IP field,
and its port number in the Port field. (If you don't know the
port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 48 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel
Located just to the right of the Server panel, the Message
panel lists status messages regarding the connection to the
KVM over IP switch.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 48 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 56.
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Chapter 5. Logging In
Connecting – Windows Client AP
To connect to a KVM over IP switch do the following::
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Connect.
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Switch to Remote View button
becomes active. Click it to connect to the switch and bring up its GUI
Main Page. For a description of the GUI Main Page, see page 48.
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KVM over IP Switch User Manual
The File Menu
The File Menu allows the operator to Create, Save, and Open user created
Work files. A Work File consists of all the information specified in a Client
session. This includes the Server List and Server IP list items, as well as the
Hotkey settings.
Whenever a user runs the Client program, it opens with the values contained in
the current work file. The current work file consists of the values that were in
effect the last time the program was closed.
The File menu consists of the following items:
New
Allows the user to create a named work file so its values will not
be lost, and it will be available for future recall.
Open
Allows the user to open a previously saved work file and use the
values contained in it.
Save
Allows the user to save the values presently in effect as the
current work file.
Exit
Exits the WinClient.
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Chapter 5. Logging In
Java Client AP Login
In those cases in which the Administrator does not want the KVM over IP
switch to be available via browser access, but the local client users aren’t
running Windows, the Java AP Client provides direct remote access to
non-Windows systems users (although you initially download the Java AP
Client program from the browser page – see Chapter 12, Download).
To connect to the KVM over IP switch, go to the location on your hard disk
that you downloaded the Java AP Client program to, and double-click its icon
(JavaClient.jar) to bring up the Java Client Connection Screen:
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KVM over IP Switch User Manual
The Java Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Server List
Description
Each time the JavaClient.jar file is run, it searches the User's
local LAN segment for KVM over IP switches, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 48 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has
been enabled. See Operating Mode, page 153 for
details.
2. Only units whose Access Port settings for Program
(see Service Ports, page 156) match the number
specified for Port in the Server area of this dialog
box appear in the Server List window.
Server
This area is used when you want to connect to a KVM over IP
switch at a remote location. You can drop down the IP list box
and select an address from the list. If the address you want
isn't listed, you can key in the target IP address in the IP field,
and its port number in the Port field. (If you don't know the
port number, contact your Administrator.)
Š When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 48 for details.)
Š When you have finished with your session and come back
to this dialog box, click Disconnect to end the connection.
Message Panel
Located just to the right of the Server panel, the Message
panel lists status messages regarding the connection to the
KVM over IP switch.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 48 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
Page is described on page 56.
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Chapter 5. Logging In
Connecting – Java Client AP
To connect to a KVM over IP switch do the following::
1. From the Server List box, double-click the device that you wish to
connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input
boxes.
2. Click Login
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes
active. Click it to connect to the switch and bring up its GUI Main Page.
For a description of the GUI Main Page, see page 48.
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Chapter 6
The User Interface
Overview
Once you have successfully logged in, the KVM over IP switch’s user interface
Main Page appears. The look of the page varies slightly, depending on which
method you used to log in. Each of the interfaces is described in the sections
that follow.
The Web Browser Main Page
To ensure multi-platform interoperability, access to the KVM over IP switches
can be accomplished with most standard web browsers. Once users log in and
are authenticated (see page 45), the Web Browser Main Page comes up, with
the Port Access page displayed:
Note: The screen depicts a Super Administrator’s page. Depending on a user’s
type and permissions, not all of these elements appear.
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Chapter 6. The User Interface
Page Components
The web page screen components are described in the table, below:
No.
Item
Description
1
Tab Bar
The tab bar contains the KVM over IP switch’s main
operation categories. The items that appear in the
tab bar are determined by the user’s type, and the
authorization options that were selected when the
user’s account was created.
2
Menu Bar
The menu bar contains operational sub-categories
that pertain to the item selected in the tab bar. The
items that appear in the menu bar are determined by
the user’s type, and the authorization options that
were selected when the user’s account was created.
3
Sidebar
The Sidebar provides a tree view listing of ports that
relate to the various tab bar and menu bar selections.
Clicking a node in the Sidebar brings up a page with
the details that are relevant to it.
There is a Filter button at the bottom of the Sidebar
that lets you expand or narrow the scope of the ports
that appear in the tree. The Filter function is
discussed in detail on page 96
4
About
About provides information regarding the switch’s
current firmware version.
5
Logout
Click this button to log out of your KVM over IP switch
session.
6
Welcome Message
If this function is enabled (see Welcome Message*,
page 117), a welcome message displays here.
7
Interactive Display Panel This is your main work area. The screens that appear
reflect your menu choices and Sidebar node
selection.
Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and model number.
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KVM over IP Switch User Manual
The Tab Bar
The number and type of icons that appear on the Tab Bar at the top of the page
are determined by the user’s type (Super Administrator, Administrator, User)
and the permissions assigned when the user’s account was created. The
functions associated with each of the icons are explained in the table below:
Icon
Function
Port Access: The Port Access page is used to access and control the
devices on the KVM over IP switch installation. This page is available
to all users.
User Management: The User Management page is used to create
and manage Users and Groups. It can also be used to assign devices
to them. User Management is discussed on page 134. This tab is
available to the Super Administrator, as well as administrators and
users who have been given User Management permission. The tab
doesn’t appear for other administrators and users.
Device Management: The Device Management page is used to
configure and control the overall operation of the KVM over IP switch.
This page is available to the Super Administrator, as well as
administrators and users who have been given Device Management
permission. The tab doesn’t appear for other administrators and users.
Log: The Log page displays the contents of the log file. The Log page
is discussed on page 190.
Maintenance: The Maintenance page is used to install new firmware;
backup and restore configuration and account information; ping
network devices; and restore default values. The Maintenance page is
discussed on page 194. This page is available to the Super
Administrator (and Administrators and Users with Maintenance
permission). The icon doesn’t display on the page of ordinary
administrators and users.
Download: Users can click this icon to download AP versions of the
Windows Client; the Java Client; and the Log Server. This page is
available to all users. The programs that can be downloaded depend
on the user’s permissions.
There are two small icons at the extreme right of the page. Their functions are
described in the table, below:
Icon
Function
Click this icon to brings up a panel with information about the KVM
over IP switch firmware version.
Click this icon to log out and end your KVM over IP switch session.
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Chapter 6. The User Interface
The AP GUI Main Page
With WinClient AP, and Java Client AP access, once users log in (see Logging
In, page 44), the GUI Main Page comes up:
The GUI Main Page is similar to that of the Web Browser. The differences
between them are as follows:
1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a
series of tabs like a notebook, instead. Like the Web Browser interface,
however, the makeup of the tabbed notebook changes depending on the
items selected on the main Tab Bar and in the Sidebar.
2. In addition to Filter, there are also buttons for Scan and Array Mode at the
bottom of the Sidebar. These functions are discussed in Chapter 7, Port
Access.
3. There is a hidden Control Panel at the upper or lower center of the screen
that becomes visible when you mouse over it. (The default is at the upper
center of the screen.)
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KVM over IP Switch User Manual
4. There is an additional icon at the extreme right of the page:
. Click this
icon to close the GUI Main Page and go to the display of the last selected
port.
5. The GUI can be navigated via the keyboard as shown in the table, below:
Keys
57
Action
Ctrl + P
Opens the Port Access page.
Ctrl + U
Opens the User Management page.
Ctrl + D
Opens the Device Management page.
Ctrl + L
Opens the Log page.
Ctrl + M
Opens the Maintenance page.
Ctrl + A
Opens the Download page.
F1
To see About information
F2
To edit the port name of the selected port.
F4
Selects the Sidebar (left) panel.
F5
Selects the main (right) panel
F7
Closes the GUI.
F8
To log out.
Chapter 6. The User Interface
The Local Console GUI Main Page
The Local Console GUI Main Page is similar to the Java and Windows AP GUI
Main Page:
The major difference is that the Local Console Main Page doesn’t have a tab
for Download.
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KVM over IP Switch User Manual
The Control Panel
WinClient Control Panel
Since the WinClient Control Panel (for the ActiveX Web Viewer and
WinClient AP) contains the most complete functionality, this section describes
the WinClient Control Panel. Although the Java Control Panel (for the Web
Viewer and Java Client AP) does not enable all of the features that this one
does, the functions that they do share are the same, and you can refer to the
information described here when using it.
The Control Panel is hidden at the upper or lower center of the screen (the
default is at the upper center), and becomes visible when you mouse over it.
The panel consists of three rows: an icon row at the top, and two text rows
below it:
Note: The above image shows the complete Control Panel. The icons that
appear can be user selected. See Control Panel Configuration, page 89,
for details.
Š By default, the upper text row shows the video resolution of the remote
display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the upper text row changes to describe the
icon's function. In addition, if a message from another user is entered in
the message board, and you have not opened the message board in your
session, the message will appear in the upper row.
Š The lower row shows the IP address of the device you are accessing at the
left of the row. The center of the row indicates which bus the user is on
(the number before the slash), and the total number of users on that bus
(the number behind the slash).
Note: 1. The bus and user information in the center of the row only
displays if it has been enabled. See Bus Info, page 90 for details.
2. See Multiuser Operation, page 216 for further information
regarding the KVM over IP switch’s bus assignments.
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Chapter 6. The User Interface
Š Right clicking in the text row area brings up a menu-style version of the
toolbar. In addition, it allows you to select options for the Screen Mode,
Zoom, Mouse Pointer, and Macro List. These functions are discussed in
the sections that follow.
Š To move the Control Panel to a different location on the screen, place the
mouse pointer over the text row area, then click and drag.
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KVM over IP Switch User Manual
WinClient Control Panel Functions
The Control Panel functions are described in the table below.
Icon
Function
This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.
Click to bring up the Macros dialog box (see page 64 for details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 73, for details).
Click to perform a video and mouse autosync operation. It is the
same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 73).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 90, for details on configuring the Snapshot
parameters.
Click to bring up the Message Board (see The Message Board,
page 77).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and gray scale
views.
Click to bring up the Virtual Media dialog box. The icon changes
depending on the status of the virtual media function. See Virtual
Media, page 79, for specific details.
Note: This icon displays in gray when the function is disabled or not
available.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 82 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Keyboard, page 83).
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 85).
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Chapter 6. The User Interface
Click to toggle Automatic or Manual mouse sync.
Š When the selection is Automatic, a green √ appears on the icon.
Š When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 87 for a complete explanation of
this feature.
Click to display a dropdown list of User macros in order to access
and run macros more conveniently than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
page 64).
The Power Over the Net™ icon allows the device to be powered on,
powered off or rebooted, when the device is connected to a
compatible PON “PN” series unit. (For more information on
configuring PON features see PON Devices, page 185).
See Power Over the Net™, page 86 for a complete explanation of
this feature.
Under an accessed port, click to skip to the first port accessible to the
user on the entire installation without having to recall the Port Access
page.
Under an accessed port, click to skip to the first port accessible to the
user that is previous to the current one without having to recall the
Port Access page.
Under an accessed port, click to skip to the first port accessible to the
user that is after the current one without having to recall the Port
Access page.
Under an accessed port, click to skip to the last port accessible to the
user on the entire installation without having to recall the Port Access
page.
Under an accessed port, click to begin Auto Scan Mode. The KVM
over IP switch automatically switches among the ports that were
selected for Auto Scanning with the Filter function (see Filter,
page 96). This allows you to monitor their activity without having to
switch among them manually.
Under an accessed port, click to invoke Panel Array Mode (see Panel
Array Mode, page 214).
Clicking this button cycles you through the KVM adapter cable's
compensation mode choices depending on the length of cable used
to connect a device to the KVM switch. The choices are, Short: less
than 10 m, Medium: 10–25 m, and Long: 25–40 m. The length of the
line in the icon changes to indicate which choice is selected.
Under an accessed port, click to recall the GUI.
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 89, for details on configuring
the Control Panel.
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KVM over IP Switch User Manual
Click to exit the viewer.
Š Exiting from a Browser Viewer session brings you back to the web
browser Main Page.
Š Exiting from a WinClient AP session brings you back to the login
dialog box (see page 46).
Š Exiting from a Java Client AP session brings you back to the login
dialog box (see page 50).
These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.
Š When the lock state is On, the LED is bright green and the lock
hasp is closed.
Š When the lock state is Off, the LED is dull green and the lock hasp
is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your keyboard
causes the icon’s color to change accordingly.
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Macros
The Macros icon provides access to three functions found in the
Macros dialog box: Hotkeys, User Macros, and System Macros. Each
of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished
with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you
configure which hotkeys perform the actions.
The hotkeys that invoke an action are shown to the right of its name. Use the
checkbox to the left of an action’s name to enable or disable its hotkey.
To change the hotkey for an action, do the following:
1. Highlight the Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in
the Hotkeys field as you press them.
Š You can use the same function keys for more than one action, as long
as the key sequence is not the same.
Š To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action
Explanation
Exit remote location Breaks the connection to the KVM over IP switch and returns you
to local client computer operation. This is equivalent to clicking
the Exit icon on the Control Panel. The default keys are F2, F3,
F4.
Adjust Video
Brings up the Video Settings dialog box. This is equivalent to
clicking the Video Settings icon on the Control Panel. The default
keys are F5, F6, F7.
Toggle Control
Panel
Toggles the Control Panel Off and On. The default keys are F3,
F4, F5.
Toggle mouse
display
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this function to
shrink the non-functioning pointer down to a barely noticeable tiny
circle, which can be ignored. Since this function is a toggle, use
the hotkeys again to bring the mouse display back to its original
configuration. This is equivalent to selecting the Dot pointer type
from the Mouse Pointer icon on the Control Panel. The default
keys are F7, F8, F9.
Adjust mouse
This synchronizes the local and remote mouse movements. The
default keys are F8,F7,F6.
Video Auto-sync
This combination performs an auto-sync operation. It is
equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F6,F7,F8.
Show/Hide Local
Cursor
Toggles off and on: hides local cursor and locks the mouse
pointer and keyboard use within the Windows/Java Client AP
window, plus hides the control panel. This is equivalent to
selecting the Single pointer type from the Mouse Pointer icon on
the Control Panel. The default keys are F4,F5.
Substitute Ctrl key
If your local client computer captures Ctrl key combinations,
preventing them from being sent to the remote server, you can
implement their effects on the remote server by specifying a
function key to substitute for the Ctrl key. If you substitute the F11
key, for example, pressing [F11 + 5] would appear to the remote
server as [Ctrl + 5]. The default key is F11.
Substitute Alt key
Although all other keyboard input is captured and sent to the KVM
over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local
client computer. In order to implement their effects on the remote
server, another key may be substituted for the Alt key. If you
substitute the F12 key, for example, you would use [F12 + Tab]
and [Ctrl + F12 + Del]. The default key is F12.
Note: The Java Control Panel does not have this feature.
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User Macros
User Macros are created to perform specific actions on the remote server. To
create the macro, do the following:
1. Select User Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes:
Š Clicking Cancel cancels all keystrokes.
Š When you have finished, click Stop. (This is the equivalent of
clicking Done in Step 5.)
Note: 1. Case is not considered – typing A or a has the same effect.
5. When recording the macro the focus must be on the remote
screen. It cannot be in the macro dialog box.
2. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is
Traditional Chinese and default character is A the alternate
Chinese character obtained via keyboard switching is not
recorded.
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6. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
7. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can
change the content of your keystrokes, change their order, etc.
8. Repeat the procedure for any other macros you wish to create.
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After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
want (see page 62).
3. By opening this (Macros) dialog box
and clicking Play.
If you run the macro from this dialog box,
you have the option of specifying how the
macro runs.
Š If you choose Play Without Wait, the macro runs the key presses one after
another with no time delay between them.
Š If you choose Play With Time Control, the macro waits for the amount of
time between key presses that you took when you created it. Click on the
arrow next to Play to make your choice.
Š If you click Play without opening the list, the macro runs with the default
choice (NoWait or TimeCtrl), which is shown in the Playback column.
You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternate choice.
Note: 1. Information about the Search function is given on page 70.
2. User Macros are stored on the Local Client computer of each user.
Therefore, there is no limitation on the of number of macros, the size
of the macro names, or makeup of the hotkey combinations that
invoke them
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„ Search
Search, at the bottom of the dialog box, lets you filter the list of macros that
appear in the large upper panel for you to play or edit. Click a radio button to
choose whether you want to search by name or by key; key in a string for the
search; then click Search. All instances that match your search string appear in
the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For
example, as an added measure of security, you could create a macro that sends
the Winkey-L combination which would cause the remote server’s log in page
to come up the next time the device was accessed. To create the macro, do the
following:
1. Select System Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a
name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the
screen:
4. Press the keys for the macro.
Š To pause macro recording, click Pause. To resume, click Pause again.
Š Clicking Show brings up a dialog box that lists each keystroke that you
make, together with the amount of time each one takes (see page 71).
Note: 1. Case is not considered – typing A or a has the same effect.
5. When recording the macro the focus must be on the remote
screen. It cannot be in the macro dialog box.
2. Only the default keyboard characters may be used. Alternate
characters cannot be used. For example, if the keyboard is
Traditional Chinese and default character is A the alternate
Chinese character obtained via keyboard switching is not
recorded.
6. If you haven’t brought up the Show dialog, click Done when you have
finished recording your macro. You return to the Macros dialog box with
your system macro key presses displayed in the Macro column:
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7. If you want to change the order of any of the keystrokes or insert new
keystrokes, select the macro and click Edit. This will put you in edit mode
and give you options to change the sort order and insert new keystrokes.
8. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, they are available for use on a
port-by-port basis. They get selected on a port’s Port Configuration → Port
Properties page (see Port Level, page 126 for details).
Note: 1. Information about the Search function is given on page 70.
2. You can choose only one system macro per port.
3. Systems macros are stored on the switch, therefore macro names may
not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes
(each key usually takes 3–5 Bytes). System macro names only
support ASCII characters.
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Video Settings
Clicking the Hammer icon on the Control Panel brings up the Basic
Video Settings dialog box with basic settings. The options in the basic
dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the
Performance bar setting. Selecting the Advanced button opens the Advanced
Video Settings dialog box, providing more detailed options including; RGB,
Gamma, Video Quality, Enable Refresh, Transparency and Color Depth
Control, as shown below and on the next page:
Basic Video Settings
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Advanced Video Settings
The meanings of the video adjustment options are given in the table:
Options
Usage
Screen Position Adjust the horizontal and vertical position of the remote server
window by Clicking the Arrow buttons.
Auto-Sync
Click Auto-Sync to have the vertical and horizontal offset values of
the remote screen detected and automatically synchronized with the
local screen.
Note: 1. If the local and remote mouse pointers are out of sync, in
most cases, performing this function will bring them back
into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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Options
RGB
Usage
Drag the slider bars to adjust the RGB (Red, Green, Blue) values.
When a RGB value is increased, the RGB component of the image is
correspondingly increased.
If you enable Set to Grayscale, the remote video display is changed
to grayscale.
Clicking the Reset button brings the RGB settings back their default
values.
Gamma
This section allows you to adjust the video display's gamma level.
This function is discussed in detail in the next section, Gamma
Adjustment.
Performance
Use the slide bar to select the type of Internet connection that the
local client computer uses. The switch will use that selection to
automatically adjust the Video Quality settings to optimize the quality
of the video display.
Since network conditions vary, if none of the pre-set choices seem to
work well, you can select Advanced and use the Video Quality slider
bar to adjust the settings to suit your conditions.
Video Quality
Drag the slider bar to adjust the overall Video Quality. The larger the
value, the clearer the picture and the more video data goes through
the network. Depending on the network bandwidth, a high value may
adversely effect response time.
Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99
seconds, eliminating unwanted artifacts from the screen. Select
Enable Refresh and enter a number from 1 through 99. The KVM
over IP switch will redraw the screen at the interval you specify. This
feature is disabled by default. Click to put a check mark in the box
next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse
movement stops.
2. Enabling this feature increases the volume of video data
transmitted over the network. The lower the number
specified, the more often the video data is transmitted.
Setting too low a value may adversely affect overall
operating responsiveness.
Transparency
Adjusts the transparency of the toolbar that comes up when the GUI
hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the
bar until the display in the example window is to your liking.
Color Depth
Control
This setting determines the richness of the video display by adjusting
the amount of color information.
Preset /
Custom
Using the Preset and Custom buttons allow you to set and save
custom video settings, and revert back to default video settings.
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Settings dialog box.
Š Under Advanced configuration, there are ten preset and four user-defined
levels to choose from. Drop down the list box and choose the most suitable
one.
Š For greater control, clicking the Advanced button brings up the following
dialog box:
Š Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Š Click Save As to save up to four user-defined configurations derived from
this method. Saved configurations can be recalled from the list box at a
future time.
Š Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
Š Click OK to save your changes and close the dialog box.
Š Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote server.
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The Message Board
The KVM over IP switch supports multiple user logins, which may
cause access conflicts. To alleviate the problem, a message board has
been provided, which allows users to communicate with each other:
Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button
Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the user
has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,
other users cannot see the video, and cannot input keyboard or mouse
data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when the user has
occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM, other
users can see the video, but cannot input keyboard or mouse data. The
button is shadowed when the KM is occupied. The icon displays next to
the user's name in the User List panel when the user has occupied the
KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Š Your name appears in blue; other users' names appear in black.
Š By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
Š If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
Š If a user has disabled Chat, its icon displays before the user's name to
indicate so.
Š If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Virtual Media
The Virtual Media feature allows a drive, folder, image file,
removable disk, or smart card reader on a user’s system to appear and
act as if it were installed on the remote server.
The Virtual Media icon changes depending on the status of the virtual media
function, as shown in the table below:
Icon
Function
The icon displays in gray to indicate that the virtual media
function is disabled or not available
The icon displays in blue to indicate that the virtual media
function is available. Click the icon to bring up the virtual
media dialog box.
The icon displays in blue with a red X to indicate that a virtual
media device has been mounted on the remote server. Click
the icon to unmount all redirected devices.
Mounting Virtual Media
To mount a virtual media device, do the following:
1. Click the Virtual Media icon to bring up the Virtual Media dialog box:.
Note: The T button at the top right brings up a slider to adjust the
transparency of the dialog box. After making your adjustment, click
anywhere in the dialog box to dismiss the slider.
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2. Click Add; then select the media source.
Depending on your selection, additional dialog boxes appear to enable you
to select the drive, ISO file, folder, or removable disk you desire.
See Virtual Media Support, page 273 for a list of supported virtual media
types, and details about mounting them.
3. If your device only supports full speed USB, put a check in the Disable
High Speed USB Operation Mode checkbox.
4. To add additional media sources, click Add, and select the source as many
times as you require. Up to three virtual media choices can be mounted.
The top three in the list are the ones that are selected. Virtual Media and
Smart Card readers can be mounted at the same time. To rearrange the
selection order, highlight the device you want to move, then click the Up
or Down Arrow button to promote or demote it in the list.
5. Read refers to the redirected device being able to send data to the remote
server; Write refers to the redirected device being able to have data from
the remote server written to it. For the redirected device to be writable as
well as readable, click to put a check in the Enable Write checkbox:
Note: If a redirected device cannot be written to, it appears in gray.
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6. To remove an entry from the list, select it and click Remove.
7. After you have made your media source selections, click Mount. The
dialog box closes. The virtual media devices that you have selected are
redirected to the remote server, where they show up as drives, files,
folders, etc. on the remote server’s file system.
Once mounted, you can treat the virtual media as if they really existed on
the remote server – drag and drop files to/from them; open files on the
remote server for editing and save them to the redirected media, etc.
Files that you save to the redirected media will actually be saved on your
local client computer’s storage. Files that you drag from the redirected
media will actually come from your local client computer’s storage.
8. To end the redirection, bring up the Control Panel and click on the Virtual
Media icon. All mounted devices are automatically unmounted.
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Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Setting
Description
100%
Sizes and displays the remote view window at 100%.
75%
Sizes and displays the remote view window at 75%.
50%
Sizes and displays the remote view window at 50%.
25%
Sizes and displays the remote view window at 25%.
1:1
Sizes and displays the remote view window at 100%. The difference
between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The KVM over IP switch supports an on-screen keyboard, available in
multiple languages, with all the standard keys for each supported
language. Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you don’t have to
change the configuration settings for either system. Just bring up the on-screen
keyboard; select the language used by the server you are accessing; and use the
on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your
actual keyboard.
Changing Languages
To change languages, do the following:
1. Click the down arrow next to the currently selected language, to drop
down the language list.
2. Select the new language from the list.
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Selecting Platforms
The On-screen Keyboard supports the Sun platform as well as the PC. To select
the platform, do the following:
1. Click the down arrow next to the currently selected platform, to drop down
the platform list.
2. Select the new platform from the list.
Expanded Keyboard
To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.
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Mouse Pointer Type
KVM over IP switches offer a number of mouse pointer options when
working in the remote display. Click this icon to select from the
available choices:
Note: 1. Before accessing a port, only Dual and Crosshairs are available for
the Windows Viewers. Once the port is accessed, three pointers are
available.
2. The Dot pointer is not available with the Java Client Viewer or the
Java Client AP.
3. Selecting the Single pointer has the same effect as the Toggle mouse
display hotkey function (see Toggle mouse display, page 65 for
details).
4. The icon on the Control Panel changes to match your choice.
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Power Over the Net™
The Power Over the Net™ icon provides the ability to power on,
power off, and reboot outlets associated with the port on the PON
device (see Power Management, page 129 for details) from the control panel.
Click this icon to select from the available choices:
After clicking on the PON icon, a list of the power outlets associated with the
connected port appears with the available options:
Options
Usage
On=>Off
Sends a Power Off signal to the selected outlet.
On=>Reboot
Sends a Reboot signal to the selected outlet.
Off=>On
Sends a Power On signal to the selected outlet.
All
Sends the selected signal (On, Off, Reboot) to all associated
outlets.
Pending
A signal has been sent to the outlet and is in the process of
performing the action.
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Mouse DynaSync Mode
Synchronization of the local and remote mouse pointers is
accomplished either automatically or manually.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.
Note: This feature is only available for Windows and Mac systems (G4 and
higher) whose adapter attribute OS setting is configured for Win or Mac
(see Port Properties, page 126), which are connected to the switch with
one of the following Adapter Cables: KA7166, KA7168, KA7169,
KA7170, KA7175, KA7176, or KA7177.
All other configurations must use manual mouse synchronization
(described in the next section).
The icon on the Control Panel indicates the synchronization mode status as
follows:
Icon
Function
This icon displays in gray to indicate that Mouse DynaSync is not
available – you must use manual synching procedures. This is the
default setting for all KVM Adapters other than the KA7166,
KA7168, KA7169, KA7170, KA7175, KA7176, and KA7177.
The green check mark on this icon indicates that Mouse DynaSync
is available and is enabled. This is the default setting when Mouse
DynaSync is available. (See the Note, above.)
The red X on this icon indicates that Mouse DynaSync is available
but is not enabled.
When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures described under Manual
Mouse Synchronization, page 88.
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Mac and Linux Considerations
Š For Mac OS versions 10.4.11 and higher, there is a second DynaSync
setting to choose from. If the default Mouse DynaSync result is not
satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text
area of the Control Panel and select Mouse Sync Mode → Automatic for
Mac 2:
Š Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse
Sync Mode menu for Redhat AS3.0 systems. If you are using a USB
Adapter Cable (see the Note on the previous page), with an AS3.0 system
and the default mouse synchronization is not satisfactory, you can try the
Redhat AS3.0 setting. In either case, you must perform the manual mouse
synchronization procedures described in the next section.
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote system's mouse
pointer there are a number of methods to bring them back into sync:
1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel (see page 73).
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 73, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust mouse, page 65, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic server attached
to the switch. See Additional Mouse Synchronization Procedures,
page 267, for instructions.
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Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you to
configure the items that appear on the Control Panel, as well as its graphical
settings:
The organization of the dialog box is described in the table, below:
Item
Description
Customize
Control Panel
Allows you to select which icons display in the Control Panel. Check
the ones you want to see, uncheck the ones you don’t want.
Control Panel
Style
Š Enabling Transparent makes the Control Panel semi-transparent,
so that you can see through it to the display underneath.
Š Enabling Icon causes the Control Panel to display as an icon until
you mouse over it. When you mouse over the icon, the full panel
comes up.
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Item
Screen Options
Description
Š If Full Screen Mode is enabled, the remote display fills the entire
screen.
Š If Full Screen Mode is not enabled, the remote display appears as
a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, move the mouse pointer to the
screen border that is closest to the area you want to view and the
screen will scroll.
Š If Keep Screen Size is enabled, the remote screen is not resized.
Š If the remote resolution is smaller than that of the local monitor,
its display appears like a window centered on the screen.
Š If the remote resolution is larger than that of the local monitor,
its display is centered on the screen. To access the areas that
are off screen, move the mouse to the corner of the screen that
is closest to the area you want to view and the screen will
scroll.
Š If Keep Screen Size is not enabled, the remote screen is resized to
fit the local monitor's resolution.
Scrolling
Method
In cases where the remote screen display is larger than your monitor,
you can choose how to scroll to the areas that are off-screen.
Š If you select Mouse Movement, the screen will scroll when you
move the mouse pointer to your screen border.
Š If you select Scroll Bars, scroll bars appear around the screen
borders that you can use to scroll to the off-screen areas.
Bus Info
If Bus Info is enabled, the number of the bus you are on, as well as
the total number of users on the bus, displays on the bottom row
center of the Control Panel as follows: Bus No./Total Users. (See the
Control Panel diagram on page 59 for an example.)
Snapshot
These settings let the user configure the KVM over IP switch’s screen
capture parameters (see the Snapshot description under The Control
Panel, page 59):
Š Path lets you select a directory that the captured screens
automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.
Š Click a radio button to choose whether you want the captured
screen to be saved as a BMP or a JPEG (JPG) file.
Š If you choose JPEG, you can select the quality of the captured file
with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.
Keyboard Pass
Through
When this is enabled, the Alt-Tab key press is passed to the remote
server and affects that server. If it is not enabled, Alt-Tab acts on your
local client computer.
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The Java Control Panel
The Java Client Viewer and Java Client AP Control Panel is similar to the one
used by the WinClient:
The major differences between them are:
Š In the Macros dialog box, Toggle Mouse Display is not available.
Š The Dot mouse pointer type is not available.
Š In the Message Board, there is no Show/
Hide button to show or hide the user list.
This function is achieved by clicking the
arrows at the top of the bar that separates the
User List panel from the Main panel.
Š In Virtual Media, only ISO and Folder are
supported. See Java Client Viewer / Java Client AP, page 273 for further
details.
Š The Control Panel Lock LED icons are not in sync with your keyboard.
When you first connect, the LED display may not be accurate. To be sure,
click on the LED icons to set them.
Š In Control Panel Configuration, the BMP Snapshot format has been
replaced by PNG.
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Port Access
Overview
When you log in to the switch the Port Access page comes up with the KVM
over IP switch’s KVM Connections page displayed.
Browser GUI
AP GUI
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The Connections page is organized into several main areas. All the devices,
ports, and outlets that a user is permitted to access are listed in the Sidebar at
the left of the page. In addition to KVM over IP device listings, if any PON
(Power Over the Net™) devices are connected to the switches they are listed
separately below the switch listings. If any Blade Servers have been deployed,
they are listed separately below the PON devices.
Configuration and operation of KVM devices and ports are discussed on
page 100; configuration and operation of PON devices and outlets are
discussed on page 103; configuration and operation of Blade Servers are
discussed on page 108
Note: Power Over the Net™ devices are also referred to as PDUs (Power
Device Units).
After selecting a device, port, or outlet in the Sidebar, clicking entries on the
menu bar (Browser GUI) or tab bar (AP GUI) opens information and
configuration pages related to the item selected in the Sidebar.
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The Sidebar
All KVM switches, PON devices, and Blade Servers – including their ports and
outlets – are listed in a tree structure in the Sidebar at the left of the screen:
The Sidebar Tree Structure
The characteristics of the Sidebar tree structure are the following:
Š Users are only allowed to see the devices and ports/outlets that they have
access permission for.
Š Ports/outlets and child devices can be nested under their parent devices.
Click the + in front of a device to expand the tree and see the ports/outlets
nested underneath it. Click the - to collapse the tree and hide the nested
ports/outlets.
Š A port’s/outlet’s ID number is displayed in brackets next to its icon. The
ports/outlets but can also be named (see Port/Outlet Naming, page 98, for
details).
Š Switches and ports that are on line have their monitor screen icons in
Green; the monitor screens are Gray for devices and ports that are offline.
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Š Outlets that are On have their icons in Amber; the icons are Gray for
outlets that are Off.
Š To access and operate a port, double click its icon. Port operation details
are discussed in Chapter 13, Port Operation.
Note: 1. In the Browser version, you can open as many port viewers as
there are ports, but the number of ports that you see depends on
the number of buses that the switch supports. For example, if the
switch supports 4 buses, the 5th viewer displays the same port as
the 1st viewer; the 6th viewer displays the same screen as the 2nd
viewer, etc.
In the AP GUI version you can only access one port at a time. To
see two different ports, you would have to log in two separate
times.
2. If the CC Management function is enabled (see page 166), PON
devices and Blade Servers do not appear in the Sidebar, even if
they are configured on the switch. This is because they are
managed via the CC server.
Scan
Scan is found at the bottom of the AP GUI Sidebar. It automatically
switches among all the ports that are visible in the Sidebar (see Filter,
below), at regular intervals, so that their activity can be monitored
automatically. See Auto Scanning, page 211 for details.
Note: This item doesn’t appear at the bottom of the Sidebar in the Browser
version. In that version, you must invoke it from the port’s Toolbar. See
The Port Toolbar, page 209 for details
Array
Array is found at the bottom of the AP GUI Sidebar. It represents
another way of monitoring port activity. Under this function your
screen is divided into a grid of panels, with each panel showing the video
display of a particular port. Only ports that are visible in the Sidebar (see Filter,
below), and that are on line are displayed – all other ports are blank. See Panel
Array Mode, page 214 for details
Note: This item doesn’t appear at the bottom of the Sidebar in the Browser
version. In that version, you must invoke it from the port’s Toolbar. See
The Port Toolbar, page 209 for details
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Filter
Filter allows you to control the number and type of ports that display
in the Sidebar, as well as which ports get scanned when Auto Scan and
Array Modes are invoked (see Scan and Array, above). When you click Filter,
the bottom of the panel changes to look similar to the image, below:
The meanings of the choices are explained in the following table:
Choices
All
Explanation
This is the default view. With no other filter options selected,
all of the ports that are accessible to the user are listed in the
Sidebar.
If any Favorites have been specified (see page 113), you can
drop down the list box and select Favorites instead of All. If
you select Favorites, only the items you have selected as
Favorites display in the tree.
Powered On
If you enable Powered On (by putting a check in the
checkbox) only the ports that have their attached devices
powered on display in the tree.
Search
If you key in a search string and click Search, only port names
that match the search string display in the tree. Wildcards (?
for single characters; * for multiple characters) and the
keyword or are supported, so that more than one port can
show up in the list.
For example:
1. If you key in Web*, both Web Server 1 and Web Server 2
show up in the list.
2. If you key in W*1 or M*2, both Web Server 1 and Mail
Server 2 show up in the list.
Exit
Clicking Exit closes the filter dialog.
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Sidebar Utilities
The AP GUI version Port Access Connections page provides a convenient
method to work with the Sidebar tree. When you right click an item, a list with
various options pops up:
Note: The screenshot shows an example of just one of the pop-ups that can
appear. The items that appear in the pop-up depend on whether you are
logged in remotely or from a Local Console; what your user type is; and
whether you selected a switch or a port.
The following table lists and explains all of the possible items that may appear:
Item
Expand/
Collapse
User Type
Administrators
Users
Explanation
Š If the device’s ports are nested (not displayed),
the dialog box entry is Expand. Click Expand to
display the nested ports.
Š If the device’s ports are displayed, the dialog box
entry is Collapse. Click Collapse to nest the
ports.
Note: 1. This item only appears for switches, or for
ports that have child devices connected to
them.
2. This has the same effect as clicking the +
or - in the tree structure.
Copy
Administrators
Users
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This item is only available for ports. After selecting
Copy, you can Paste the port into the Favorites
page. See Adding a Favorite, page 113 for details
Chapter 7. Port Access
Port/Outlet Naming
For convenience – especially in large installations with many devices, ports
and outlets – administrators and users with port configuration permission, can
give each port or outlet a name. To assign, modify or delete a name, do the
following:
1. Click once on the item you want to edit; wait a second; then click again.
Note: 1. This is not a double click. It involves two separate clicks. A
double click will switch you to the device attached to the port.
2. In the AP GUI version you can right click on the port you want to
edit, then select Rename in the popup box that appears, or you
can highlight the port and press F2.
After a second or two, the field changes to provide a text input box:
2. Key in a name for the item (or change/delete a previous one).
Š You can use any combination of letters, numbers, and symbols on the
typewriter keys of keyboards with PC US English layout. In this case,
the maximum number of characters allowed is 20.
Š You can also activate your local IME to input non-English characters.
For languages that use 2 byte encoding, the maximum number of
characters allowed is 9.
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3. When you have finished editing the name, press [Enter] or click anywhere
outside of the input box to complete the operation.
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KVM Devices and Ports – Connections Page
For KVM over IP switches, the Connections page displays port status
information at the device level, and port connection configuration options at
the port level.
Device Level
When a KVM over IP switch is selected in the Sidebar, the Connections page
displays a list of ports for the device that the user is authorized to access or
view.
The following attributes are listed for each device:
Š Port Number – the port’s number on the switch.
Š Port Name – if a name has been assigned to a port it displays here.
Š Device Name – if a name has been assigned to the switch it displays here.
Š Status – the current status of the port – online, or offline.
Note: The sort order of the information displayed can be changed by clicking
the column headings.
You can access a port from the main panel either by double clicking anywhere
on its line entry, or selecting it anywhere on its line entry and clicking Connect
at the bottom right of the page.
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Port Level
When a port is selected in the Sidebar, the Connections page changes to display
the port connection and configuration options:
The screen is divided into three major panels, as described in the sections that
follow.
Status
The Status Panel displays the port’s current status information, including
whether the port is online or offline, and if the port is mountable.
Click the Connect button to view the port display via the switch’s built-in Win
Viewer (when using Windows Internet Explorer), or Java Viewer (when using
other web browsers).
Associated Links
The Associated Links panel displays ports that have been associated with the
currently selected port. Associations are configured on the Port Access → Port
Configuration → Associated Links page (see page 128 for details).
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Power Management
If a PN0108 is connected to the KVM over IP switch, and a device is connected
to one of the PN0108’s outlets, you can power manage (On, Off, Reboot)
selected outlets directly from this page, instead of having to select them on the
PON device, itself.
Associating outlets with a port is accomplished on the Port Access → Port
Configuration → Power Management page (see page 129 for details).
Š If there is more than one outlet associated with this port, click on the line
entry to select the one you want to manage, then click the On, Off, or
Reboot icon, as appropriate.
Note: For the Reboot option, the outlet must be configured with System
After AC Back or Modem Ring Resume as its operating mode.
Š If there is more than one outlet associated with this port, and you want to
power manage several of them at once, use Shift-Click (for a sequential
set), or Ctrl-Click (for a non-sequential set) to select your group.
Š If there is more than one outlet associated with this port, and you want to
power manage all of them at once, click to put a checkmark in the Select
All checkbox.
Note: 1. Even though the outlets all turn On, Off, or Reboot at the same
time, they do so with their own separate outlet configuration
settings (delay, operating mode, etc. See Port Configuration,
page 125 for details).
2. For the Reboot option, the outlet must be configured with System
After AC Back or Modem Ring Resume as its operating mode.
Š The Synchronization checkbox is read only. Whether it is enabled or not is
set on the Port Configuration → Power Management page (see page 125).
When Synchronization is enabled, the outlets on devices with more than
one power supply can all be operated at the same time.
Note: For the Reboot option, the outlets must be configured with System
After AC Back as the operating mode.
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PON Devices – Device Monitor Page
Power Over the Net™ (PON) devices that are connected to the switches
display below the KVM switches in the Sidebar. When a PON device is
selected in the Sidebar, the Device Monitor page appears:
The Main Panel – PON View
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PON View is the default page view, All PON devices and their outlets that are
connected to the switch are listed under the Name column.
Outlets that are synchronized or that belong to groups have a green power
outlet icon in front of their names. Click an outlet’s green icon to display which
other outlets it synchronizes with, or is grouped with. Click the green outlet
again to close the information display,
The Description column displays which KVM port the outlet is associated
with.
Action Buttons
The actions that the buttons at the bottom of the page perform are described in
the table below:
Button
Action
Group View
Click this button to switch the display to Group View – see The Main
Panel – Group View, page 106 for details.
Group
Select the outlets that you want to form into a group, then click this
button to create it (see Outlet Groups, page 105 for details).
Ungroup
Select the outlets that you want to remove from a group, then click this
button to remove them
On
Sends a Power On signal to the selected outlet(s).
Off
Sends a Power Off signal to the selected outlet(s).
Reboot
Sends a Reboot signal to the selected outlet(s).
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Outlet Groups
To create outlet groups, do the following:
1. Select the outlets you want to include in the group.
2. Click Group.
The Outlet Group dialog box comes up:
3. Select whether or not the outlets will belong to a new group or to an
existing group.
a) If it is a new group, give it a name in the text field.
b) If it is an existing group, select the group in the central panel.
4. Click Save.
To remove outlets from groups, select them in the main panel, then click
Ungroup.
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The Main Panel – Group View
Š Clicking the PON View button takes you back to the PON View page.
Š To delete a group, select it in the main panel, then click Delete.
Š Selecting a group in the main panel, then clicking Ungroup, removes all
outlets from that group. It provides a shortcut method to remove all of
them at once, rather than having to remove then one by one from the PON
View page.
Š To power manage a group of outlets, first select the group(s) in the main
panel, then click the appropriate power button.
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Outlet Settings
When an outlet is selected in the Port Access page Sidebar, the Outlet Settings
page appears:
Š The Outlet Properties panel indicates the name of the PON that the outlet
belongs to and the outlet’s name, as well as On, Off, Reboot, and
Configuration buttons to manually manage the outlet’s power.
Š The Schedule panel lets you set up an automated Power management
configuration for the outlet. The procedure for accomplishing this is the
same as the one described in the Power Management section. See
Schedule, page 132 for details.
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Blade Servers – Connections Page
Blade Servers that are connected to the switches
display below the KVM switches and PON
devices in the Sidebar.
This section describes accessing and configuring
the blade servers, and associating the blades with
KVM switch ports. By associating a blade server
or blade with a port the servers and blades are
integrated into the Sidebar tree view, and appear
as devices connected to the port.
The Blade Configuration Page
The Blade Configuration page is where the
associations between the blade servers and the
KVM switch ports get made. To access this page,
select the blade server or blade then click Blade
Configuration (the menu item at the far right of
the menu bar).
For IBM and Dell blade servers, the entire chassis
gets associated with a port, and each blade in the
chassis will appear in the tree as a child port of the
associated port – as in port 08 in the screenshot at
the right.
For HP blade servers, associations are made on a
blade by blade basis. Each blade is associated
with a single port.
To access a blade, click on its port entry in the tree.
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Associating Ports
Main Panel Device View
Port association begins by clicking the Blade Configuration menu item at the
far right of the menu bar. The page comes up in Device View, listing all of the
KVM switch’s ports, and the blade servers (IBM and Dell servers), or
individual blades (HP servers) that have been associated with them:
To make an association from the device view, you first select a KVM port, then
select a blade server or blade to associate it with as follows:
1. Select the port in the main panel
2. Click Associate
3. In the screen that comes up, select the blade server or individual blade that
you want to associate with the selected port.
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4. Click Save.
After the association completes successfully, the blade icon appears as the port
indicator in the Sidebar tree. To access the device running on the blade, click
on its entry in the Sidebar.
Main Panel Blade View
At the bottom of the Device View main panel is a button labeled Blade View.
This is a button that toggles the main panel between the two views. Click it to
bring up the main panel in Blade View:
Blade View lists all of the blade servers (IBM and Dell servers) and individual
blades (HP servers) that are installed on the system, and the ports (if any) that
they are associated with.
To make an association from the blade view, you first select a blade server or
blade, then select a KVM port to associate it with as follows:
1. Select the blade server or blade in the main panel.
2. Click Associate (at the bottom of the main panel).
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3. In the screen that comes up, select the port that you want to associate it
with.
4. Click Save.
After the association completes successfully, the blade icon appears as the port
indicator in the Sidebar tree. To access the device running on the blade, click
on its entry in the Sidebar.
Unassociating Ports
To break the association between a port and a blade server or individual blade,
select the association in the main panel, then click Unassociate.
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History
The History page provides a record of each time that a port was accessed. It
provides quick access to the most recently used ports. You can access a port
shown in the main panel by double clicking it.
Š If there are more entries than there is room on the screen, a scroll bar
appears to let you scroll up and down to see the entire record.
Š To clear the record and start over, click the Clear History button at the
bottom right of the page.
Note: You can change the sort order of the information displayed by clicking
the column headings.
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Favorites
The Favorites page is similar to a bookmarks feature. Ports that you frequently
access can be saved in a list here. Simply open this page and select the port –
rather than hunting for it in the Sidebar. This feature is especially handy on
large, crowded installations:
Adding a Favorite
To add a port to the favorites, do the following:
1. Right click in the main panel; click Add Favorite.
– or –
Click Add at the bottom left of the main panel.
An Untitled Favorite entry appears:
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2. This will be a container to hold your port entries. Click inside the text
entry box to erase Untitled Favorite and key in an appropriate name, then
click on any empty space in the main panel.
3. To add a port:
Drag it from the Sidebar and drop it onto the container
– or –
Right Click on it in the Sidebar; select Copy. Right click on the container;
select Paste.
– or –
Select the container in the main panel; select the port in the Sidebar; then
click Add to at the bottom of the main panel.
The switch that the port belongs to is added to the container; the selected
port is appended under the switch.
Note: To add multiple ports at the same time, hold the Shift or Ctrl key
down while you make your Sidebar selections then drag or copy the
entire group to the Favorites panel.
4. Repeat step 3 for any other Favorite categories you wish to create
Note: Favorites can be selected for filtering in the Sidebar. See Filter, page 96
for details
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Modifying a Favorite
Š To modify a Favorite, or one of the items contained in it, right click on it,
then select a choice from the popup menu that appears.
Š To edit a Favorite’s name:
Click on it once, wait a second, then click again. You can edit the name
after the display changes to provide a text input box, This is the same
procedure as the one described for port naming (see Port/Outlet Naming,
page 98).
– or –
Select the Favorite in the main panel, then click Modify at the bottom of
the main panel.
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User Preferences
The User Preferences page allows users to set up their own, individual,
working environments. The switch stores a separate configuration record for
each user profile, and sets up the working configuration according to the
Username that was keyed into the Login dialog box:
The page settings are explained in the following table:
Setting
Function
Language
Selects the language that the interface displays in.
OSD Hotkey
Selects which Hotkey controls the GUI function: [Scroll Lock]
[Scroll Lock] is the default. To select a different combination, click
the arrow at the right of the box to drop down the list of choices.
ID Display
Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.
ID Duration
Determines how long a Port ID displays on the monitor after a port
change has taken place. You can choose an amount from 1—255
seconds. The default is 3 Seconds. A setting of 0 (zero) means
the Port ID is always on.
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Setting
Function
Scan Duration
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see Auto
Scanning, page 211). Key in a value from 1—255 seconds. The
default is 5 seconds; a setting of 0 disables the Scan function.
Screen Blanker
If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1—30
minutes. A setting of 0 disables this function. The default is 0
(disabled).
Note: Although this function can be set from either the local
console or a remote login, it only affects the local console monitor.
Logout Timeout
If there is no user input for the amount of time set with this
function, the user is automatically logged out. A login is necessary
before the KVM over IP switch can be accessed again.
Toolbar
Selects whether or not the Port Toolbar is enabled when a port is
accessed (see The Port Toolbar, page 209 for details).
Since the Toolbar functions are also available from the GUI
Control Panel (see The Control Panel, page 59), you may prefer
to disable it here.
Viewer*
You can choose which viewer is used when accessing a server:
Š Auto Detect will select the appropriate viewer based on the
web browser used; WinClient for Windows Internet Explorer,
Java Client for other web browsers (ex. Firefox).
Š Java Client will open the Java based viewer regardless of the
web browser being used.
Welcome
Message*
You can choose to hide or show the welcome message displayed
in the submenu bar. The default is disabled.
Save
Click Save to save any changes made to the User Preferences
settings.
Changing a
Password
Š In the Browser GUI, to change a user’s password, key in the old
password and new password into their input boxes; key the
new password into the Confirm input box, then click Change
Password to apply the change.
Š In the AP GUI version, click Change Password; key in the old
password and new password into their input boxes; key the
new password into the Confirm input box, then click Save.
* This item is only available with the Browser version.
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Chapter 7. Port Access
Sessions
The Session page lets the administrator and users with User Management
permissions see at a glance which users are currently logged into the KVM
over IP switch, and provides information about each of their sessions.
Note: 1. The Session page isn’t available for ordinary users.
2. Users with User Management permissions can only see the sessions
of ordinary users
3. The Category heading lists the type of user who has logged in: SA
(Super Administrator); Admin (Administrator); Normal user (User).
The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from; the
Device and Port headings show which device and port the user is currently
accessing. The Bus ID refers to the bus that the user is currently on (Bus 0 refers
to the Local Console’s bus).
Note: 1. The sort order of the information displayed can be changed by
clicking the column headings.
2. The Bus ID also displays on the control panel (see page 59).
See Users and Buses, page 217 for information about buses.
This page also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session at the bottom of the main panel.
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Access
Administrators use the Access page to set user and group access and
configuration rights for switches and ports.
Note: The Access page only appears for those users with User Management
permissions. It isn’t available for other users.
Device Level Browser GUI Interface
If a switch is chosen in the Sidebar, the Main panel looks similar to the one
shown below:
The main panel consists of two columns: Name, and Config:
Š Name lists all the users and groups that have been created.
Š Config indicates the users who have Configuration privileges. A check
mark ( √ ) indicates that the user has permission to make changes to the
switch configuration settings (see Chapter 9, Device Management); an X
means that the user is denied permission to make configuration changes.
Click the icon to toggle permission for Administrators and Users (Super
Administrators always have configuration privileges).
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Chapter 7. Port Access
Š The Copy and Paste buttons at the bottom of the main panel provide a
shortcut method of assigning the permissions settings of one port to any of
the other ports. To do so:
1. Select the port whose permissions you want the other port(s) to follow.
2. Click Copy.
3. Select the port you want to receive the permissions.
4. Click Paste.
Š When you have finished making your configuration changes, click Save.
Port Level Browser GUI Interface
If a port is chosen in the Sidebar, the Main panel looks similar to the one shown
below:
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The port access settings are explained in the following table:
Name
Each port accessible to the user is listed under the Names
column.
Access
The Access column is where device access rights are set. To
cycle through the choices, click the icon in the row that
corresponds to the user you want to configure. The meanings of
the icons are as follows
Mount USB
Full Access
The user can view the remote screen
and can perform operations on the
remote server from his keyboard and
monitor.
View Only
The user can only view the remote
screen; he cannot perform any
operations on it.
No Access
No access rights - the Port will not show
up on the User's list on the Main Screen.
The Mount USB column is where permission to mount Virtual
Media devices on remote servers is configured. To cycle through
the choices, click the icon in the row that corresponds to the user
you want to configure. The icons are the same as the ones in the
Access column.
Š With a Full Access setting, the user can mount, read, and write
to the virtual media.
Š With a View Only setting, the user can only view the contents of
the virtual media (read only), he can not perform any operations
on it.
Š With a No Access setting, the user will not see the virtual media
even if it has been configured on the remote system.
Note: This entry does not appear for switches that do not support
the USB Virtual Media function.
Config
PON
Sets or denies permission for the user to make changes to a
port’s configuration settings. A check mark ( √ ) indicates that the
user has permission; an X means that the user does not have
permission.
The PON column permits/restricts the configuration and power
operation of ports that have Power Over the Net™ devices
connected to them. A check mark ( √ ) indicates that the user has
permission; an X means that the user does not have permission.
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Device Level AP GUI Interface
If a switch is chosen in the Sidebar, the Main panel looks similar to the one
below:
The page is essentially the same as the one for the Browser GUI (see page 119),
with the exception that there are filters at the top of the columns. The filters
allow you to expand or limit the scope of the users and groups that are
displayed, as described in the following table:
Filter
Name
Description
To filter on the User or Group name, key in the name, partial
name or partial name, then press Enter. Only the Users and
Groups whose names correspond to what you have keyed in
appear in the list.
Wildcards (? for single characters; * for multiple characters) and
the keyword "or" are supported. E.g., h*ds would return hands
and hoods; h?nd would return hand and hind, but not hard; h*ds
or h*ks would return hands and hooks.
Config
All
All Users and Groups appear in the list.
Permitted
Only Users and Groups with configuration permissions appear in
the list.
Restricted
Only Users and Groups that do not have configuration
permissions appear in the list.
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Port Level AP GUI Interface
If a port is chosen in the Sidebar, the Main panel looks similar to the one below:
The page is essentially the same as the one for the Browser GUI (see page 120),
with the exception that there are filters at the top of the columns. The filters
allow you to expand or limit the scope of the users and groups that are
displayed, as described in the following table:
Filter
Name
Description
To filter on the User or Group name, key in the name, partial
name, or partial name and wild card ( * ) then press Enter. Only
the Users and Groups whose names correspond to what you
have keyed in appear in the list.
Access All
All Users and Groups appear in the list.
Full Access Only Users and Groups with Full Access permissions appear in
the list.
View Only
Only Users and Groups with View Only permissions appear in the
list.
No Access Only Users and Groups with No Access permissions appear in
the list.
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Filter
Mount
USB
All
Description
All Users and Groups appear in the list.
Full Access Only Users and Groups with Full Access Mount USB permissions
appear in the list.
Read Only
Only Users and Groups with Read Only Mount USB permissions
appear in the list.
No Access Only Users and Groups with No Access Mount USB permissions
appear in the list.
Config
PON
All
All Users and Groups appear in the list.
Permitted
Only Users and Groups with Permitted Config permissions
appear in the list.
Restricted
Only Users and Groups with Restricted Config permissions
appear in the list.
All
All Users and Groups appear in the list.
Permitted
Only Users and Groups with Permitted PON permissions appear
in the list.
Restricted
Only Users and Groups with Restricted PON permissions appear
in the list.
Saving Changes
Click the Save button at the lower right corner of the page to save any changes
made on the Access page.
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Port Configuration
Device Level
When a device is selected in the Sidebar, the only item available under Port
Configuration is the Port Properties page with one field to configure: the
Occupy Timeout setting:
The Occupy Timeout field sets a time threshold for users on ports whose
Access Mode has been set to Occupy (see Access Mode, page 127). If there is
no activity from the user occupying the port for the amount of time set here, the
user is timed out and the port is released. The first user to send keyboard or
mouse input after the port has been released gets to occupy the port.
Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0
causes the port to be released the instant there is no input.
Edit Port Properties
Click Edit Port Properties to list ports and use the drop-down menus to
configure Access Mode, Port OS, OS Language, and Cable length settings.
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Port Level
Port Properties
When a port is selected in the Sidebar, the Port Properties page looks similar to
the one below:
Š The Status panel provides information as to whether or not the port is
online or offline; the Adapter cable used to connect the server (or other
device) to the port; and the Adapter’s firmware level.
Š The Properties panel allows you to make configuration settings for the
selected port. An explanation of the Port Properties configuration fields is
given on the next page, please refer to the table on page 127 for further
details.
Š The Exit Macro panel contains a dropdown listbox of user created System
macros. You can select a macro from the list that will execute when
exiting the remote server. See System Macros, page 70 for details on
creating exit macros.
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An explanation of the configuration fields is given in the table, below:
Field
Access Mode
Explanation
Defines how the port is to be accessed when multiple users have
logged on, as follows:
Exclusive: The first user to switch to the port has exclusive
control over the port. No other users can view the port. The
Timeout function does not apply to ports which have this
setting.
Occupy: The first user to switch to the port has control over the
port. However, additional users may view the port’s video
display. If the user who controls the port is inactive for longer
than the time set in the Timeout box, port control is transferred
to the first user to move the mouse or strike the keyboard.
Share: Users simultaneously share control over the port. Input
from the users is placed in a queue and executed
chronologically. Under these circumstances, users can take
advantage of the Message Board, which allows users to
communicate with each other regarding control of the keyboard
and mouse or keyboard, mouse, and video of a Share port (see
The Message Board, page 77).
Port OS
Specifies the operating system that the server on the connected
port is using. Choices are Win, Mac, Sun, and Other. The default
is Win.
OS Language
Specifies the OS language being used by the server on the
connected port. Drop down the list to see the available choices.
The default is English US.
Cable Length
Lets you specify how long the Cat 5e/6 cable between the port
and the KVM adapter cable is. Use the drop-down menu to
select the cable length settings:
Short: for up to 25 m.
Medium: for between 20 and 35 m.
Long: for above 35 m.
When you have finished making your configuration changes, click Save.
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Associated Links
The Associated Links page provides a method of associating other ports on the
same switch to the selected port. This function is primarily intended to be used
when connecting both KVM and serial ports (KA7140, KA9140) from a single
server to the switch.
Š To associate a port with the currently selected one, click Add. In the dialog
box that appears, key in the port’s number, then click OK. The port’s
number and name appear in the main panel.
Š To remove an unwanted associated port, select it in the main panel, then
click Remove.
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Power Management
The Power Management page is used to associate a PON power outlet with a
KVM port on the KVM over IP switch. Once an association has been made, the
power status of the device attached to the KVM port can be controlled from the
Port Access page, rather than having to control the power status by opening a
separate web session to the PON device.
When the Power Management page comes up, it looks similar to the one below:
Note: This page is only available when a PON device is connected to the
switch.
Š Adding/Removing Associations:
To associate an outlet with the selected port, do the following:
1. Click Add.
The PON Mapping dialog box comes up with a list of all the outlets
available for association.
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2. Check the outlet or outlets you want to associate with the port.
3. Click OK.
To disassociate an outlet from a port, select it in the main panel and click
Remove.
Š Configuration
You can configure an outlet’s settings directly from this page by clicking
the Configuration button. When you do, the Pon Outlet Configuration
dialog box appears:
Set the configuration options according to the information in the table,
below:
Heading
Explanation
Station
The name of the device that the outlet belongs to.
Port
The outlet’s current name
Name
An editable field for naming the outlet. Each outlet can be given
a distinctive name. The maximum number of characters is 15.
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Heading
Mode
Explanation
Drop down the list to select a choice of power operation mode,
as follows:
Š Wake On LAN, and System after AC Back are Safe
Shutdown and Reboot options, and can be used for
scheduled restarts.
When an Outlet's Power Button is clicked OFF, the PON
device first sends a message to the computer telling it to
prepare for a shutdown; it then waits for the amount time set
in the Power Off Delay field to give the computer time to
close down, and then turns off the power.
When it is time to turn the power On, the PON device waits
for the amount time set in the Power On Delay field, and
then - depending on the mode chosen - either calls the
computer's modem or sends an Ethernet message to the
computer instructing it to start up again.
Note: Refer to your PON manual for details on setting up
Safe Shutdown and Reboot.
Š If Kill the Power is selected, the PON device waits for the
amount time set in the Power Off Delay field, and then turns
the Outlet's power Off. Turning the power off performs a cold
(non-safe) shutdown. There is no scheduled restart available
with this shutdown method.
Mac Address
The Mac Address of the PON unit goes here.
Power On Delay
Sets the amount of time the PON device waits after the Power
Button is clicked before it turns on the computer attached to the
corresponding outlet.
Note: The default delay time is 0 seconds; the maximum is 999
seconds. When a series of outlets are scheduled to be
powered up, they turn on in sequence with a default delay of 10
milliseconds between each outlet.
Power Off Delay
Sets the amount of time the PON device waits after the Power
Button is clicked before it shuts down the computer attached to
the corresponding outlet.
For the System after AC Back option, after the delay time
expires, the PON device waits another fifteen seconds, then
shuts the computer down.
The default delay time is 15 seconds. The maximum delay time
is 999 seconds.
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Š Schedule
Clicking the Schedule button brings up a dialog box that lets you set up an
automated power management configuration for the outlet(s) associated
with the selected port.
Š Adding an Outlet Schedule
To set up an outlet schedule, do the following:
1. Select the desired outlet in the main panel, then click Schedule. The
PON Outlet Schedule dialog box with default settings, similar to the
one below, comes up:
2. Click Add. An Outlet Schedule dialog box, similar to the one below,
comes up:
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3. Configure the outlet according to the information provided in the
following table:
Field
Explanation
Schedule Name Provide a name to identify the scheduled operation by.
Operation
Mode
Select the type of power operation you want to occur at the
scheduled time.
Period
Select the time period that the scheduled operation will occur
at: Once; Weekdays; or Daily – then drop down the list to
select which day the operation is to start on.
Time
Click the Date/Time button to select the time and date the
operation is to start on.
Note: If there is a conflict between the day set in the Period panel and
the time the operation is supposed to start, a message will appear
informing you of the problem. Click the Date/Time button and
reset the time and date.
4. When you have finished making your configuration settings, click
Save.
5. Repeat the above steps to set up additional schedules.
Š To modify a schedule, select it in the main panel, then click Modify.
The Outlet Schedule dialog box comes up – make your changes, then
click Save.
Š To delete a schedule, select it in the main panel, then click Remove.
Š To run all power operations listed in the Outlet Schedule dialog box
now – without waiting for the scheduled time to arrive – click Run.
Š To stop all power operations listed in the Outlet Schedule dialog box,
click Stop.
Š Synchronization
If more than one outlet has been selected for association with a port,
Synchronization can be used to standardize their configurations.
Enabling Synchronization (by checking the checkbox), brings up the
Pon Outlet Configuration dialog box (see Configuration, page 130).
The settings that you make are applied to all the outlets associated with
the port so that their settings are all the same, and all the outlets
associated with the port have the same schedule configuration as the
first PON outlet.
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User Management
Overview
When you select the User Management tab the screen comes up with the Users
page displayed:
Browser GUI
AP GUI
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The page is organized into two main areas: the Sidebar at the left, and the large
main panel at the right.
Š Users and groups appear in the panel at the left of the page. The large
panel at the right provides more detailed information at-a-glance for each.
Š The Browser GUI has separate menu bar entries for Accounts (Users)
and Groups. Depending on the menu item selected, either Users or
Groups are listed in the Sidebar.
Š The AP GUI doesn’t have menu entries. Instead, Users and Groups are
listed separately in the Sidebar
Š In the Browser GUI, the sort order of the information displayed can be
changed by clicking the main panel column headings.
Š In the AP GUI, the section below the Sidebar list provides a filter that
allows you to manage the list:
Š Click the arrow at the right of the list box to select whether you want to
view only Users, only, Groups, or both Users and Groups.
Š Click to put a check in the Active checkbox to filter out any users
whose accounts are not active.
Š To only select Users or Groups that match a particular string, key it
into the text box in front of the Go button, then click Go. Only Users or
Groups that match the string will appear in the list.
Wildcards (? for single characters; * for multiple characters) and the
keyword or are supported. E.g., h*ds would return hands and hoods;
h?nd would return hand and hind, but not hard; h*ds or h*ks would
return hands and hooks.
Š The buttons below the main panel are used to manage users and groups, as
shown in the sections that follow.
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Users
The KVM over IP switch supports three types of user, as shown in the table,
bellow:
User Type
Role
Super Administrator
Access and manage ports and devices. Manage Users, and
Groups. Configure the overall installation. Configure
personal working environment.
Administrator
Access and manage authorized ports and devices. Manage
Users and Groups. Configure personal working environment.
User
Access authorized ports and devices. Manage authorized
ports and devices; configure personal working environment.
Note: Users who have been given permission to do so, may
also manage other users.
Adding Users
To add a user, and assign user permissions, do the following:
1. Select Users on the menu bar (Browser GUI)
– or –
Select Users in the Sidebar (AP GUI).
2. Click Add at the bottom of the main panel. The User notebook opens, with
the User tab selected:
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3. Enter the required information in the appropriate fields. A description of
each of the fields is given in the table below:
Field
Description
Username
From 1 to16 characters are allowed depending on the
Account Policy settings. See Account Policy, page 177.
Password
From 0 to16 characters are allowed depending on the
Account Policy settings. See Account Policy, page 177.
Confirm Password
To be sure there is no mistake in the password, you are
asked to enter it again. The two entries must match.
Description
Additional information about the user that you may wish to
include.
Role
There are three categories: Super Administrator,
Administrator and User. There is no limitation on the number
of accounts that can be created in each category.
Š The Super Administrator is responsible for the overall
installation configuration and maintenance; user
management; and device and port assignments. The
Super Administrator’s permissions (see page 138) are
automatically assigned by the system and cannot be
altered.
Š The default permissions for Administrators include
everything except Force to Grayscale, but the permissions
can be altered for each Administrator by checking or
unchecking any of the permissions checkboxes.
Š The default permissions for Users include the Win, Java,
and SSH clients, but the permissions can be altered for
each User by checking or unchecking any of the
permissions checkboxes.
Note: Users who have been given User Management
privileges cannot access or configure Groups.
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Field
Permissions
Description
Š Enabling Device Management allows a user to configure
and control the settings for overall KVM over IP switch
operations (see Device Management, page 152).
Note: For ordinary
users, in addition to
enabling Device
Management, Port
Configuration, and
Maintenance
permissions, the
user must also be
given those rights
for each device and
port that he will be
allowed to manage.
See Device
Assignment,
page 148 for details.
Š Enabling Port Configuration allows a user to configure and
control the settings for individual ports (see Port
Configuration, page 125).
Š Enabling User Management allows a user to create,
modify, and delete user and group accounts.
Š Enabling Maintenance allows a user to perform all the
Maintenance operations available under the Maintenance
tab (see Maintenance, page 194).
Š Enabling System Log allows a user to access the system
log (see Log, page 190).
Š Enabling View Only limits users to only being able to view
the display of connected devices. They cannot control port
access, nor can they input any keyboard or mouse signals
to the devices they view.
Š Enabling Windows Client allows a user to download the
Windows Client AP software, and access the KVM over IP
switch with it, in addition to (or instead of) the browser
access method.
Š Enabling Java Client allows a user to download the Java
Client AP software, and access the KVM over IP switch
with it, in addition to (or instead of) the browser access
method.
Š Enabling SSH Client allows a user to log in and access
the KVM over IP switch via an SSH session.
Š Enabling Telnet Client allows a user to log in and access
the KVM over IP switch via a Telnet session.
Š Force to Grayscale forces the user’s view of the remote
display to be in grayscale. This can speed up I/O transfer
in low bandwidth situations.
Š Enabling Power Management allows users to manage all
aspects of ATEN PDUs connected to the switch.
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Field
Status
Description
Status allows you to control the user’s account and access
to the installation, as follows:
Š Disable Account lets you suspend a user’s account
without actually deleting it, so that it can be easily
reinstated in the future.
Š If you don’t want to limit the time scope of the account,
select Account never expires; if you do want to limit the
amount of time that the account remains in effect, select
Account expires on, and key in the expiration date.
Š To require a user to change his password at the next
logon, select User must change password at next logon.
This can be used by the administrator to give the user a
temporary password to log in for the first time, and then let
the user set the password of his choice for future logins.
Š To make a password permanent, so that the user cannot
change it to something else, select User cannot change
password.
Š For security purposes, administrators may want users to
change their passwords from time to time.
Š If not, select Password never expires. This allows
users to keep their current passwords for as long as
they like.
Š If so, select Password expires after, and key in the
number of days allowed before the password expires.
Once the time is up, a new password must be set.
4. At this point you can assign the new user to a group by selecting the
Groups tab – the Groups page is discussed on page 144. You can also
assign the user’s port access rights by selecting the Devices tab – the
Devices page is discussed on page 148.
Note: Optionally, you can skip this step now to add more users and create
groups, and come back to it later.
5. When your selections have been made click Save.
6. When the Operation Succeeded message appears, click OK.
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7. Click Users in the Sidebar to return to the main screen. The new user
appears in the Sidebar list and in the main panel, as well.
Š The Sidebar Users list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
Š The icon for super administrators has two black bands; the icon for
administrators has one red band.
Š The large main panel shows the user’s name; the description that was
given when the account was created; and whether the account is
currently active or has been disabled.
Modifying User Accounts
To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.
Note: The User page is discussed on page 136; the Groups page is
discussed on page 144, the Devices page is discussed on page 148.
Deleting User Accounts
To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.
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Groups
Groups allow administrators to easily and efficiently manage users and
devices. Since device access rights apply to anyone who is a member of the
group, administrators need only set them once for the group, instead of having
to set them for each user individually. Multiple groups can be defined to allow
some users access to specific devices, while restricting other users from
accessing them.
Creating Groups
To create a group, do the following:
1. Select Groups on the menu bar (Browser GUI)
– or –
Select Groups in the Sidebar (AP GUI).
2. Click Add at the bottom of the main panel. The Group notebook opens,
with the Group tab selected:
(Continues on next page.)
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3. Enter the required information in the appropriate fields. A description of
each of the fields is given in the table below:
Field
Description
Group Name
A maximum of 16 characters is allowed.
Description
Additional information about the user that you may
wish to include. A maximum of 63 characters is
allowed.
Permissions
Permissions and restrictions for groups are set by
checking the appropriate boxes. These are the same
permissions as the ones specified for Users. See
Permissions, page 138 for details
4. At this point you can assign users to the group by selecting the Members
tab – the Members page is discussed on page 146. You can also assign the
group’s port access rights by selecting the Devices tab – the Devices page
is discussed on page 148.
Note: Optionally, you can skip this step now to add more groups and
assign users to them, and come back to it later.
5. When your selections have been made click Save.
6. When the Operation Succeeded message appears, click OK.
7. Click Group in the Sidebar to return to the main screen. The new group
appears in the Sidebar Group list and in the main panel.
Š The Sidebar Group list can expand and collapse. If the list is expanded,
click the minus symbol ( – ) next to the Users icon to collapse it; if it is
collapsed there is a plus symbol ( + ) next to the icon. Click the plus
symbol to expand it.
Š The large main panel shows the group’s name, and the description that
was given when the group was created (the Status column is inactive).
Repeat the above procedure to add additional groups.
Note: You must perform Step 7 before attempting to add a new group, or else
the new group you are creating will replace the group you just finished
creating.
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Modifying Groups
To modify a group, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, make your changes, then click Save.
Note: The Group page is discussed on page 141; the Members page is
discussed on page 146, The Devices page is discussed on page 148.
Deleting Groups
To delete a group do the following:
1. In the Sidebar, click the Groups icon.
2. In the main panel, select the group’s name.
3. Click Delete.
4. Click OK.
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Users and Groups
There are two ways to manage users and groups: from the Users notebook; and
from the Group notebook.
Note: Before you can assign users to groups, you must first create them.
See Adding Users, page 136 for details.
Assigning Users to a Group From the User’s Notebook
To assign a user to a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen,
similar to the one below, appears:
4. In the Available column, select the group that you want the user to be in.
5. Click the Right Arrow to put the group’s name into the Selected column.
6. Repeat the above for any other groups that you want the user to be in.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group,
the user keeps those permissions in addition to the group ones.
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Removing Users From a Group From the User’s Notebook
To remove a user from a group from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Groups tab. A screen,
similar to the one below, appears:
4. In the Selected column, select the group that you want to remove the user
from.
5. Click the Left Arrow to remove the group’s name from the Selected
column. (It goes back into the Available column.)
6. Repeat the above for any other groups that you want to remove the user
from.
7. Click Save when you are done.
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Assigning Users to a Group From the Group’s Notebook
To assign a user to a group from the Group notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab. A screen,
similar to the one below, appears:
4. In the Available column, select the user that you want to be a member of
the group.
5. Click the Right Arrow to put the user’s name into the Selected column.
6. Repeat the above for any other users that you want to be members of the
group.
7. Click Save when you are done.
Note: If a user has permissions in addition to the ones assigned to the group,
the user keeps those permissions in addition to the group ones.
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Removing Users From a Group From the Group’s Notebook
To remove a user from a group from the Group’s notebook, do the following:
1. In the Sidebar Group list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Group notebook that comes up, select the Members tab. A screen,
similar to the one below, appears:
4. In the Selected column, select the user that you want to remove from the
group.
5. Click the Left Arrow to remove the user’s name from the Selected
column. (It goes back into the Available column.)
6. Repeat the above for any other users that you want to remove from the
group.
7. Click Save when you are done.
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Device Assignment
When a user logs in to the KVM over IP switch, the interface comes up with
the Port Access page displayed. All the ports that the user is permitted to access
are listed in the Sidebar at the left of the page. Access permissions for those
ports and the devices connected to them are assigned on a port-by-port basis
from the User or Group list on the Sidebar of the User Management page.
Assigning Device Permissions From the User’s Notebook
To assign a device permissions to a user from the User’s notebook, do the
following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen,
similar to the one below, appears:
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4. Make your permission settings for each port according to the information
provided below:
Name: Each port accessible to the user is listed under the Names
column.
Access: The Access column is where device access rights are set.
Click the icon in the row that corresponds to the port you
want to configure to cycle through the choices. The
meanings of the icons are described in the table, below:
The user can view the remote screen
and can perform operations on the
Full Access
remote server from his keyboard and
monitor.
View Only
The user can only view the remote
screen; he cannot perform any
operations on it.
No Access
No access rights - the Port will not show
up on the User's list on the Main Screen.
USB: The USB column is where USB Virtual Media device
access rights are listed. This entry does not appear for
switches that do not support the USB Virtual Media
function. Click the icon in the row that corresponds to the
port you want to configure to cycle through the choices.
Full Access means that the User can mount, read, and write
the virtual media; View Only means that the user can only
read already mounted virtual media data.
Config: The Config column is where a user’s permission to make
changes to a port’s configuration settings are permitted/
restricted. Click the icon in the row that corresponds to the
port you want to configure to cycle through the choices.
A check mark ( √ ) indicates that the user has permission
to make changes to the port’s configuration settings; an X
means that the user is denied permission to make
configuration changes.
PON: The PON column permits/restricts the configuration and
power operation of ports that have Power Over the Net™
devices connected to them. A check mark ( √ ) indicates
that the user has permission; an X means that the user does
not have permission.
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5. When you have finished making your choices, click Save.
6. In the confirmation popup that appears, click OK.
Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a
group of ports to configure. Clicking to cycle through the choices on
any one of the selected ports causes all of them to cycle in unison.
Filters
There are five filters at the top of the columns that allow you to expand or limit
the scope of the ports that are displayed in the Name column, as described in
the following table:
Filter
Name
Description
To filter on the port name, key in the name then press Enter.
Only the ports whose names correspond to what you have keyed
in appear in the list.
Wildcards (? for single characters; * for multiple characters) and
the keyword or are supported. E.g., h*ds would return hands and
hoods; h?nd would return hand and hind, but not hard; h*ds or
h*ks would return hands and hooks.
Access All
All ports appear in the list.
Full
Access
Only ports configured as Full Access ports appear in the list.
View Only
Only ports configured as View Only ports appear in the list.
No Access Only ports configured as No Access ports appear in the list.
USB
All
All ports appear in the list.
Full
Access
Only ports configured as Full Access USB ports appear in the
list.
Read Only
Only ports configured as Read Only USB ports appear in the list.
No Access Only ports configured as No Access USB ports appear in the list.
Config
PON
All
All ports appear in the list.
Permitted
Only ports configured as Permitted appear in the list.
Restricted
Only ports configured as Restricted appear in the list.
All
All ports appear in the list.
Permitted
Only ports configured as Permitted appear in the list.
Restricted
Only ports configured as Restricted appear in the list.
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Assigning Device Permissions From the Groups’ Notebook
To assign a device permissions to a Group of users, do the following:
1. In the Sidebar Groups list, click the group’s name
– or –
In the main panel, select the group’s name.
2. Click Modify.
3. In the Groups notebook that comes up, select the Devices tab.
4. The screen that comes up is the same one that appears in the User’s
notebook. The only difference is that whatever settings you make apply to
all members of the group instead of just one individual member.
Make your device assignments according to the information described
under Assigning Device Permissions From the User’s Notebook, page 148.
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Device Management
KVM Devices
Device Information
The Device Management page opens with the top level KVM over IP switch
selected in the Sidebar and the Device Information item selected on the menu
bar:
Browser GUI
AP GUI
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General
The General section of the Device Information page displays the name of the
selected device, its firmware version, the FPGA (Field-Programmable-GateArray) and information about its network configuration.
Note: The AP GUI version presents the same information as the Browser
version. Scroll through the list to see the additional entries.
Operating Mode
The Operating Mode page is used to set working parameters, as described
below:
Š If Force all to grayscale is enabled, the remote displays of all devices
connected to the KVM over IP switch are changed to grayscale. This can
speed up I/O transfer in low bandwidth situations.
Š If Enable Client AP Device List is enabled, the switch appears in the
Server List when using the WinClient or Java Client AP (see Windows
Client AP Login, page 46, and Java Client AP Login, page 50). If this
option is not enabled, the switch can still be connected to, but its name will
not appear in the Server List.
Š If Enable First Logon Transfer is enabled, only the first user on a bus can
switch ports. Other users on the bus cannot switch ports unless there is a
bus that is already connected to the port they would like to access, or there
is a free bus available. (For details regarding users and buses, see Users
and Buses, page 217.)
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Š For Keyboard/Mouse Broadcast, drop-down the list to make your choice.
Š If you enable Keyboard Broadcast, your keystrokes will be duplicated
on all the attached servers that currently appear in the Sidebar.
Š If you enable Mouse Broadcast, your mouse movements and clicks
will be duplicated on all attached servers currently in the Sidebar.
Note: 1. On a KVM switch that is cascaded from the KVM over IP
switch, only one port can perform a Keyboard/Mouse
broadcast at a time.
2. For Mouse Broadcast, you and all the servers must be running
the same OS; all the monitors must have the same resolution;
and all the screens must have an identical layout.
Š The Console Keyboard Language setting lets you specify which keyboard
mapping is being used by the Local Console keyboard. Drop down the list
to make your choice.
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Network
The Network page is used to specify the network environment.
Each of the elements on this page is described in the sections that follow.
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IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses
to the KVM over IP switch.
Click one of the radio buttons to select Enable, View Only, or Disable for the
IP Installer utility. See IP Installer, page 233, for IP Installer details.
Note: 1. If you select View Only, you will be able to see the KVM over IP
switch in the IP Installer’s Device List, but you will not be able to
change the IP address.
2. For security, we strongly recommend that you set this to View Only
or Disable after each use.
Service Ports
As a security measure, if a firewall is being used, the Administrator can specify
the port numbers that the firewall will allow. If a port other than the default is
used, users must specify the port number as part of the IP address when they
log in. If an invalid port number (or no port number) is specified, the KVM over
IP switch will not be found. An explanation of the fields is given in the table
below:
Field
Explanation
Program
This is the port number for connecting with the WinClient
ActiveX Viewer, WinClient AP, Java Client Viewer, Java Client
AP, or via Virtual Media. The default is 9000.
HTTP
The port number for a browser login. The default is 80.
HTTPS
The port number for a secure browser login. The default is 443.
SSH
The port for SSH access. The default is 22.
Telnet
The port for Telnet access. The default is 23.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. Service ports cannot have the same value. You must set a different
value for each one.
3. If there is no firewall (on an Intranet, for example), it doesn’t matter
what these numbers are set to, since they have no effect.
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NIC Settings
Š Redundant NIC
The KVM over IP switch is designed with two network interfaces. If
Redundant NIC is enabled (the default), both interfaces make use of the IP
address of Network Adapter 1.
Under this configuration, the second interface is usually inactive. If there
is a network failure on the first interface, the switch automatically switches
to the second interface.
Š Redundant NIC Enabled – Single IP Address for Both Interfaces
To enable the Redundant NIC function, do the following:
1. Click to put a check in the Redundant NIC checkbox.
2. Network Adapter 1 is selected in the network adapter listbox, and
the listbox is disabled – you cannot configure Network Adapter 2.
3. Configure the IP and DNS server addresses for Network Adapter 1
(see the sections below).
Š Redundant NIC Not Enabled – Two IP Addresses
If you choose not to enable the Redundant NIC function, the two NICs
can be configured with separate interfaces. Users can log into the KVM
over IP switch with either IP address. To set up the switch with this
configuration, do the following:
1. If there is a check in the Redundant NIC checkbox, click to remove
it.
2. In the network adapter listbox; select Network Adapter 1.
3. Configure the IP and DNS server addresses for Network Adapter 1
(see the sections below).
4. Drop down the network adapter listbox; select Network Adapter 2.
5. Configure the IP and DNS server addresses for Network Adapter 2.
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Š IPv4 Settings
Š IP Address:
IPv4 is the traditional method of specifying IP addresses. The KVM
over IP switch can either have its IP address assigned dynamically
(DHCP), or it can be given a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
radio button and fill in the fields with values appropriate for your
network.
Note: 1. If you choose Obtain IP address automatically, when the
switch starts up it waits to get its IP address from the DHCP
server. If it hasn’t obtained the address after one minute, it
automatically reverts to its factory default IP address
(192.168.0.60.)
2. If the switch is on a network that uses DHCP to assign
network addresses, and you need to ascertain its IP address,
see IP Address Determination, page 233, for information./
Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for
the Preferred and Alternate DNS servers with values appropriate
for your network.
Note: Specifying the Alternate DNS Server address is optional.
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Š IPv6 Settings
Š IP Address:
IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6,
page 235 for further information.) The KVM over IP switch can either
have its IPv6 address assigned dynamically (DHCP), or it can be given
a fixed IP address.
Š For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
Š To specify a fixed IP address, select the Set IP address manually
radio button and fill in the fields with values appropriate for your
network.
Š DNS Server
Š For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
Š To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for
the Preferred and Alternate DNS servers with values appropriate
for your network.
Note: Specifying the Alternate DNS Server address is optional.
Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match
network traffic conditions by setting the rate at which the KVM over IP switch
transfers data between itself and the client computers. The range is from 4–
99999 Kilobytes per second (KBps).
Finishing Up
After making any network changes, be sure Reset on exit on the Device
Management → System Operation page (see Reset on exit:, page 205) has been
enabled (there is a check in the checkbox), before logging out. This allows
network changes to take effect without having to power the switch off and on.
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ANMS
The ANMS (Advanced Network Management Settings) page is used to set up
login authentication and authorization management from external sources. It is
organized as a notebook with two tabs – each with a series of related panels, as
described, below:
Event Destination
Š SMTP Settings
To have the KVM over IP switch email reports from the SMTP server to
you, do the following:
1. Enable the Enable report from the following SMTP server, and key in
either the IPv4 address, IPv6 address, or domain name of the SMTP
server.
2. If your server requires a secure SSL connection, put a check in the My
server requires secure connection (SSL) checkbox.
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3. If your server requires authentication, put a check in the My server
requires authentication checkbox, and key in the appropriate account
information in the Account Name and Password fields.
4. Key in the email address of where the report is being sent from in the
From field.
Note:
1. Only one email address is allowed in the From field, and it
cannot exceed 64 Bytes.
2. 1 Byte = 1 English alphanumeric character.
5. Key in the email address (addresses) of where you want the SMTP
reports sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a semicolon. The total cannot exceed
256 Bytes.
Š Log Server
Important transactions that occur on the KVM over IP switch, such as
logins and internal status messages, are kept in an automatically generated
log file.
Š Specify the MAC address of the computer that the Log Server runs on
in the MAC address field.
Š Specify the port used by the computer that the Log Server runs on to
listen for log details in the Port field. The valid port range is 1–65535.
The default port number is 9001.
Note: The port number must different than the one used for the Program
port (see Program, page 156).
See Chapter 14, The Log Server, for details on setting up the log server.
The Log File is discussed on page 190.
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Š SNMP Trap
To be notified of SNMP trap events, do the following:
1. Check Enable SNMP Agent.
2. Key in either the IPv4 address, IPv6 address, or domain name of the
computer to be notified of SNMP trap events.
3. Key in the port number. The valid port range is 1–65535.
Note: The logs that are notified of SNMP trap events are configured on the
Notification Settings page under the Log tab. See Log Notification
Settings, page 193 for details.
Š Syslog Server
To record all the events that take place on KVM over IP switches and write
them to a Syslog server, do the following:
1. Check Enable.
2. Key in either the IPv4 address, IPv6 address, or domain name of the
Syslog server.
3. Key in the port number. The valid port range is 1-65535.
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Authentication
Š Disable Local Authentication
Selecting this option disables login authentication on the KVM over IP
switch. The switch can only be accessed using LDAP, LDAPS, MS Active
Directory, RADIUS or CC Management authentication.
Š RADIUS Settings
To allow authentication and authorization for the KVM over IP switch
through a RADIUS server, do the following:
1. Check Enable.
2. Select Preferred or Alternate RADIUS server.
3. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers. You can use the IPv4 address, the IPv6
address or the domain name in the IP fields.
4. Select the Authentication Type.
5. In the Timeout field, set the time in seconds that the KVM over IP
switch waits for a RADIUS server reply before it times out.
6. In the Retries field, set the number of allowed RADIUS retries.
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7. In the Shared Secret field, key in the character string that you want to
use for authentication between the KVM over IP switch and the
RADIUS Server. A minimum of 6 characters is required.
8. On the RADIUS server, Users can be authenticated with any of the
following methods:
Š Set the entry for the user as su/xxxx
Where xxxx represents the Username given to the user when the
account was created on the KVM over IP switch.
Š Use the same Username on both the RADIUS server and the
KVM over IP switch.
Š Use the same Group name on both the RADIUS server and the
KVM over IP switch.
Š Use the same Username/Group name on both the RADIUS server
and the KVM over IP switch.
In each case, the user’s access rights are the ones assigned that were
assigned when the User of Group was created on the KVM over IP
switch. (See Adding Users, page 136.)
Š LDAP / LDAPS Authentication and Authorization Settings
To allow authentication and authorization for the KVM over IP switch via
LDAP / LDAPS, refer to the information in the table, below:
Item
Action
Enable
Put a check in the Enable checkbox to allow LDAP / LDAPS
authentication and authorization.
Type
Click a radio button to specify whether to use LDAP or LDAPS.
LDAP Server IP
and Port
Select Preferred or Alternate LDAP Server and fill in the IP
address and port number for the LDAP or LDAPS server.
Š You can use the IPv4 address, the IPv6 address or the
domain name in the LDAP Server field.
Š For LDAP, the default port number is 389; for LDAPS, the
default port number is 636.
Admin DN
Consult the LDAP / LDAPS administrator to ascertain the
appropriate entry for this field. For example, the entry might
look like this:
ou=kn8132,dc=aten,dc=com
Admin Name
Key in the LDAP administrator’s username.
Password
Key in the LDAP administrator’s password.
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Item
165
Action
Search DN
Set the distinguished name of the search base. This is the
domain name where the search starts for user names.
Timeout
Set the time in seconds that the KVM over IP switch waits for
an LDAP or LDAPS server reply before it times out.
Chapter 9. Device Management
On the LDAP / LDAPS server, Users can be authenticated with any of the
following methods:
Š With MS Active Directory schema.
Š Without schema – Only the Usernames used on the KVM over IP switch
are matched to the names on the LDAP / LDAPS server. User privileges
are the same as the ones configured on the switch.
Š Without schema – Only Groups in AD are matched. User privileges are the
ones configured for the groups he belongs to on the switch.
Š Without schema – Usernames and Groups in AD are matched. User
privileges are the ones configured for the User and the Groups he belongs
to on the switch.
Note: For more information on configuring LDAP, you can download the
full LDAP instructional manual from our website.
CC Management Settings
To allow authorization for the KVM over IP switch through a CC (Control
Center) server, check Enable and fill in the CC Server’s IP address and Service
port in the appropriate fields. You can use the IPv4 address, the IPv6 address
or the domain name in the CC Server IP field.
Note: If this function is enabled, PON devices do not appear in the Sidebar,
even if they are configured on the switch. This is because they are
managed via the CC server.
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SNMP Agent
The SNMP Agent allows you to configure Device Management settings with a
MIB browser using the MIB file downloaded from our website. The MIB file
imports into the MIB browser to configure the following Device Management
settings: Operating Mode: Mode; Network: IP Installer, Service Ports, IPv4
Settings, IPv6 Settings; ANMS - Event Destination: Log Server, SNMP Trap,
Authentication: CC Management.
Download the KN MIB File on our website from any KN8 product page under
Support and Download.
To connect to the switch through an MIB browser, use the instructions below
to add an SNMP Agent to allow access from the computer you will use to
configure to the switch settings.
To add an SNMP Agent, do the following:
1. Check Enable.
2. Click Add. A window appears:
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3. Select the Version.
4. Enter a Community Name.
5. Key in NMS IP/Host Name. Enter the IP address of a computer that will
access the switch via a MIB browser.
6. Select the Access Type and click Save.
7. From a MIB browser, import the MIB file* and then enter the IP address
of the switch.
Note: Download the KN MIB File on our website from any KN8 product
page, under Support and Download.
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OOBC
In case the KVM over IP switch cannot be accessed with the usual LAN-based
methods, it can be accessed via the switch’s modem port. To enable support for
PPP (modem) operation, click to put a checkmark in the Enable Out of Band
Access checkbox.
Note: See PPP Modem Operation, page 269, for PPP setup and operation.
When you enable Out of Band Access, the Enable Dial Back, and Enable Dial
Out functions become available, as described in the sections that follow.
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Enable Dial Back
As an added security feature, if this function is enabled, the switch disconnects
the calls that dial in to it, and dials back to one of the entries specified in the
table below:
Item
Action
Enable Fixed
Number Dial
Back
If Fixed Number Dial Back is enabled, when there is an incoming call,
the KVM over IP switch hangs up the modem and dials back to the
modem whose phone number is specified in the Phone Number field.
Key the phone number of the modem that you want the KVM over IP
switch to dial back to in the Phone Number field.
Enable
Flexible Dial
Back
If Flexible Dial Back is enabled, the modem that the KVM over IP
switch dials back to doesn’t have to be fixed. It can dial back to any
modem that is convenient for the user, as follows:
1. Key the password that the users must specify in the Password field.
2. When connecting to the KVM over IP switch’s modem, users specify the phone number of the modem that they want the KVM over IP
switch to dial back to as their Username, and specify the password
set in the Password field for their password.
Enable Dial Out
For the dial out function, you must establish an account with an Internet
Service Provider, and use a modem to dial up to your ISP account. An
explanation of the Enable Dial Out items is given in the table below:
Item
ISP Settings
Action
Specify the telephone number, account name (username), and
password that you use to connect to your ISP.
Dial Out Schedule This entry sets up the times you want the KVM over IP switch to dial
out over the ISP connection.
Š Every provides a listing of fixed times from every hour to every
four hours.
Š If you select Every two hours (for example), the KVM over IP
switch will start dialing out every two hours beginning at
00:00.
Š If you don't want the KVM over IP switch to dial out on a fixed
schedule, select Never from the list.
Š Daily at will dial out once a day at a specified time. Use the hh:mm
format to specify the time.
Š PPP online time specifies how long you want the ISP connection
to last before terminating the session and hanging up the modem.
A setting of zero means it is always on line.
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Item
Emergency Dial
Out
Action
If the KVM over IP switch gets disconnected from the network, or the
network goes down, this function puts the switch on line via the ISP
dial up connection.
Š If you choose PPP stays online until network recovery, the PPP
connection to the ISP will last until the network comes back up or
the switch reconnects to it.
Š If you choose PPP online time, the connection to the ISP will
Dial Out Mail
Configuration
terminate after the amount of time that you specify is up. A setting
of zero means it is always on line.
This section provides email notification of problems that occur on
the devices connected to the KVM over IP switch's ports (see SMTP
Settings, page 160).
Note: This email notification differs from the one configured under
SMTP Settings, page 160, in that it uses the ISP mail server rather
than the internal company’s mail server.
Š Key in the IPv4 address, IPv6 address, or domain name of your
SMTP server in the SMTP Server IP Address field.
Š Key in the email address of the person responsible for the SMTP
server (or some other equally responsible administrator), in the
Email From field.
Š Key in the email address (addresses) of where you want the
report sent to in the To field. If you are sending the report to more
than one email address, separate the addresses with a comma or
a semicolon.
Š If your server requires a secure SSL connection, put a check in
the SMTP server requires secure connection (SSL) checkbox
Š If your server requires authentication, put a check in the SMTP
server requires authentication checkbox, then key in the
appropriate account name and password in the fields, below.
When you have finished making your settings on this page, click Save.
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Security
The Security page is divided into 7 main panels, as described in the sections
that follow.
Login Failures
For increased security, the Login Failures section allows administrators to set
policies governing what happens when a user fails to log in successfully.
To set the Login Failures policy, check the Enable checkbox (the default is for
Login Failures to be enabled). The meanings of the entries are explained in the
table below:
Entry
Explanation
Allowed
Sets the number of consecutive failed login attempts
that are permitted from a remote computer. The
default is 5 times.
Timeout
Sets the amount of time a remote computer must
wait before attempting to login again after it has
exceeded the number of allowed failures. The
default is 3 minutes.
Lock Client PC
If this is enabled, after the allowed number of failures
have been exceeded, the computer attempting to log
in is automatically locked out. No logins from that
computer will be accepted. The default is enabled.
Note: This function relates to the client computer’s
IP. If the IP is changed, the computer will no longer
be locked out.
Lock Account
If this is enabled, after the allowed number of failures
have been exceeded, the user attempting to log in is
automatically locked out. No logins from the
username and password that have failed will be
accepted. The default is enabled.
Note: If Login Failures is not enabled, users can attempt to log in an unlimited
number of times with no restrictions. For security purposes, we
recommend that you enable this function and enable the lockout
policies.
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Filter
Š IP and MAC Filtering
IP and MAC Filters control access to the KVM over IP switch based on
the IP and/or MAC addresses of the client computers attempting to
connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If
any filters have been configured, they appear in the IP Filter and/or MAC
Filter list boxes.
To enable IP and/or MAC filtering, Click to put a check mark in the IP
Filter Enable and/or MAC Filter Enable checkbox.
Š If the include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
Š If the exclude button is checked, all the addresses within the filter
range are denied access; all other addresses are allowed access.
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Š Adding Filters
To add an IP filter, do the following:
1. Click Add. A dialog box similar to the one below appears:
2. Specify whether you are filtering an IPv4 or IPv6 address.
3. Key the address you want to filter in the From: field.
Š To filter a single IP address, click to put a check in the Single IP
checkbox.
Š To filter a continuous range of addresses, key in the end number of
the range in the To: field.
Note: This description is for the AP GUI. The Browser GUI differs as
follows:
1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and
To fields for IPv4 filtering.
2. It doesn’t have a checkbox to specify a single IP address. To
filter a single IPv4 address, key the same address in both the
From and To fields.
4. After filling in the address, click OK.
5. Repeat these steps for any additional IP addresses you want to filter.
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To add a MAC filter, do the following:
1. Click Add. A dialog box similar to the one below appears:
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
Š IP Filter / MAC Filter Conflict
If there is a conflict between an IP filter and a MAC filter – in other words,
if a computer’s address is allowed by one filter but blocked by the other –
then the blocking filter takes precedence (the computer’s access is
blocked).
Š Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list boxes and
click Modify. The Modify dialog box is similar to the Add dialog box.
When it comes up, simply delete the old address(es) and replace it with the
new one(s).
Š Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
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Login String
The Login String entry field lets the super administrator specify a login string
(in addition to the IP address) that users must add to the IP address when they
access the KVM over IP switch with a browser.
For example, if 192.168.0.126 were the IP address, and abcdefg were the login
string, then the user would have to key in:
192.168.0.126/abcdefg
Note: 1. Users must place a forward slash between the IP address and the
string.
2. If no login string is specified here, anyone will be able to access the
KVM over IP switch login page using the IP address alone. This
makes your installation less secure.
The following characters are allowed in the string:
0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] .
The following characters are not allowed:
% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]
Compound characters (É Ç ñ ... etc.)
For security purposes, we recommend that you change this string occasionally.
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Account Policy
In the Account Policy section, system administrators can set policies governing
usernames and passwords.
The meanings of the Account Policy entries are explained in the table below:
Entry
Explanation
Minimum Username Length
Sets the minimum number of characters required for
a username. Acceptable values are from 1–16. The
default is 6.
Minimum Password Length
Sets the minimum number of characters required for
a password. Acceptable values are from 0–16. A
setting of 0 means that no password is required.
Users can login with only a Username. The default is
6.
Password Must Contain At
Least
Checking any of these items requires users to
include at least one uppercase letter, one lowercase
letter or one number in their password.
Note: This policy only affects user accounts created
after this policy has been enabled, and password
changes to existing user accounts. Users accounts
created before this policy was enabled, and there is
no change to the existing passwords, are not
affected.
Disable Duplicate Login
Check this to prevent users from logging in with the
same account at the same time.
Enforce Password History
Checking this box will require users to create a
unique password that does not match the last x
passwords they’ve used prior. X equals the number
entered in the dialog box.
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Encryption
These flexible encryption alternatives for keyboard/mouse, video, and virtual
media data let you choose any combination of DES; 3DES; AES; RC4; or a
Random cycle of any or all of them.
Enabling encryption affects system performance – no encryption offers the
best performance; the greater the encryption the greater the adverse effect. If
you enable encryption, the performance considerations are as follows:
Š RC4 offers the least impact on performance; DES is next; then 3DES or
AES
Š The RC4 + DES combination offers the least impact of any combination
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Mode
An explanation of the Mode items is given in the table, below:
Item
Explanation
Enable ICMP
If ICMP is enabled, the KVM over IP switch can be pinged. If it is
not enabled, the device cannot be pinged. The default is Enabled.
Enable FIPS
Enables the FIPS security standard.
Enable Multiuser
Operation
Enabling Multiuser operation permits up to 32 users to log in at the
same time to share the remote bus. If not enabled, only one user
can log in at a time. The default is Enabled.
Enable Virtual
Media Write
Operation
Enabling Virtual Media Write Operation allows redirected virtual
media devices on a user’s system to send data to a remote server,
as well as being able to have data from the remote server written to
them.
Browser Service
Enabling Browser Service allows the administrator to restrict
browser access to the KVM over IP switch. After checking Browser
Service, drop down the listbox to select the degree of restriction:
Disable Browser: means no browser access is permitted.
Disable HTTP: means browser access is permitted, but users
must access the switch with an HTTPS URL.
Disable HTTPS: means browser access is permitted, but users
must access the switch with an HTTP URL.
Disable
Authentication
If Disable Authentication is checked, no authentication procedures
are used to check users attempting to log in. Users gain
Administrator access to the KVM over IP switch simply by entering
combination of username and password.
Note: Enabling this setting creates an extremely dangerous result
as far as security goes, and should only be used under very special
circumstances.
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Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to
verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key
and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a
self-signed certificate; and importing a third-party certificate authority (CA)
signed certificate.
Š Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed
Private Certificates, page 240 for details about using OpenSSL to generate
your own private key and SSL certificate.
Š Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate
authority (CA) signed certificate. To obtain a third party signed certificate,
go to a CA (Certificate Authority) website to apply for an SSL certificate.
After the CA sends you the certificate and private encryption key, save
them to a convenient location on your computer.
Š Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private
encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your
certificate file is located; and select it.
3. Click Upload to complete the procedure.
Note: 1. Clicking Restore Default returns the device to using the default
ATEN certificate.
2. Both the private encryption key and the signed certificate must be
imported at the same time.
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Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of
obtaining and installing a CA signed SSL server certificate.
To perform this operation do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form – with entries that are valid for your site – according to the
example information in the following table:
Information
Example
Country (2 letter code)
TW
State or Province
Taiwan
Locality
Taipei
Organization
Your Company, Ltd.
Unit
Techdoc Department
Common Name
mycompany.com
Note: This must be the exact domain name of the site
that you want the certificate to be valid for. If the site’s
domain name is www.mycompany.com, and you only
specify mycompany.com, the certificate will not be valid.
Email Address
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3. After filling in the form (all fields are required), click Create.
A self-signed certificate based on the information you just provided is now
stored on the KVM over IP switch.
4. Click Get CSR, and save the certificate file (csr.cer) to a convenient
location on your computer
This is the file that you give to the third party CA to apply for their signed
SSL certificate.
5. After the CA sends you the certificate, save it to a convenient location on
your computer. Click Browse to locate the file; then click Upload to store
it on the KVM over IP switch.
Note: When you upload the file, the KVM over IP switch checks the file
to make sure the specified information still matches. If it does, the
file is accepted; if not, it is rejected.
If you want to remove the certificate (to replace it with a new one because of a
domain name change, for example), simply click Remove CSR.
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Date/Time
The Date/Time dialog page sets the KVM over IP switch time parameters:
Set the parameters according to the information below.
Time Zone
Š To establish the time zone that the KVM over IP switch is located in, drop
down the Time Zone list and choose the city that most closely corresponds
to where it is at.
Š If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding checkbox.
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Date
Š Select the month from the drop down listbox.
Š Click < or > to move backward or forward by one year increments.
Š In the calendar, click on the day.
Š To set the time, use the 24 hour HH:MM:SS format.
Š Click Set to save your settings.
Network Time
To have the time automatically synchronized to a network time server, do the
following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in either the IPv4
address, IPv6 address, or domain name of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization
procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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PON Devices
Configuration Page
When a PON device is selected in the Sidebar, its Configuration page comes
up:
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Outlet Configuration
The outlet configuration settings that can be made on this page are the same
ones described under Power Management, in the table on page 130.
Š Click on a setting to drop down the list of choices.
Š To give more than one outlet the same setting at the same time, click to put
a check mark in front of the outlets you want to configure. When you
change the setting for any one of the outlets, each of the selected outlets
will get the new setting.
Š To change the setting for all of the outlets at the same time, click to put a
check mark in front of the PON’s name. All of the outlets are selected.
When you change the setting for any one of the outlets, all of the outlets
will get the new setting.
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Blade Servers
Configuration Page
For Super Administrators, when a Blade Server is selected in the Sidebar, its
Configuration page comes up:
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Blade Server Setup
Adding a Blade Server
To configure a new Blade server, do the following:
1. Select its icon in the Sidebar, then click Add in the main panel. The Setup
Blade Server dialog box comes up, with the Step 1 tab displayed:
2. Fill in the fields according to the information provided in the table, below:
Field
Explanation
Server Model
Drop down the list to select the blade server chassis model. If
your model isn’t included in the list of supported servers, contact
your dealer for help.
Include KVM
This item is for information purposes and can’t be edited. If the
server supports a KVM function, this box is checked. Otherwise,
it is unchecked.
Server Name
For convenience, you can give the server a name.
Server IP
Key in the server’s IP address (IPv4, IPv6, or domain name)
used to access the server via a serial connection (Telnet or
SSH)
Service Port
Key in the port number used for serial access.
User Name
Key in the username required for serial access authentication.
Password
Key in the password required for serial access authentication.
Scan Interval
The interval between times that the KVM over IP switch scans
the server for information.
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Field
Explanation
Timeout
The amount of time that the KVM over IP switch waits for a
response from the server before it stops scanning for
information.
Web URL
Key in the server’s IP address (IPv4, IPv6, or domain name)
used to access the server via a browser.
Login Name
Key in the username required for browser authentication.
Login Password
Key in the password required for browser authentication.
3. When you have finished configuring the fields, click Next to bring up the
dialog box with the Step 2 tab displayed.
4. The Step 2 dialog presents a summary of the blade server’s configuration,
including the number of blades installed. Click Save to add the blades
server to the installation.
Modifying / Deleting a Blade Server
Š To modify a blade server’s configuration, first select it in the Sidebar, then
click Modify. Make your changes on the Setup Blade Server dialog box.
Š To remove a blade server, first select it in the Sidebar, then click Delete.
Web Access
To access the blade server’s Web page, first select it in the Sidebar, then click
Access Web.
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Log
Overview
The KVM over IP switch logs all the events that take place on it. To view the
contents of the log, click the Log tab. The device’s Log Information page,
similar to the one below, appears:
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Log Information
The Log Information page displays events that take place on the KVM over IP
switch, and provides a breakdown of the time, the severity, the user, and a
description of each one. You can change the sort order of the display by
clicking on the column headings.
The log file tracks a maximum of 512 events. When the limit is reached, the
oldest events get discarded as new events come in. The purpose of the buttons
at the bottom of the page are described in the following table:
Button
Pause
Explanation
Clicking Pause stops the display of new events. When
the display is paused the button changes to Resume.
Click Resume to start displaying events again.
Clear Log
Clicking Clear Log clears the log file.
Export Log
Clicking Export Log lets you save the contents of the log
to a file on your computer.
Filter
Clicking Filter allows you to search for particular events
by date or by specific words or strings, as described in
the next section.
Filter
Filter lets you narrow the log event display to ones that occurred at specific
times; ones containing specific words or strings; or ones involving specific
users. When you access this function, the log filter dialog box appears at the
bottom of the page:
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A description of the filter items is given in the table, below:
Item
Time
Description
This feature lets you filter for events that occurred at specific times,
as follows:
Today Only: Only the events for the current day are displayed.
Device Time: Shows the events according to the time configure on
the switch.
Start Date/Time: Filters for events from a specific date and time to
the present. Put a check in the checkbox to bring up a calendar. Set
the date and time that you want the filtering to start from. All events
from the Start date/time to the present are displayed.
For the Web Browser interface, after checking Start Date/Time, you
have to click inside the text box in order to bring up the calendar.
When you have made your calendar choices, click the A icon at the
lower right of the calendar panel.
End Date/Time: Filters for events from a specific date and time to a
specific date and time. First select the Start Date/Time (described
above); check End Date/Time to set the ending date and time.
For the Web Browser interface, after checking End Date/Time, you
have to click inside the text box in order to bring up the calendar.
When you have made your calendar choices, click the A icon at the
lower right of the calendar panel.
Information
Filters for a particular word or string. Key the word or string into the
Information text box. Only events containing that word or string are
displayed. Wildcards (? for single characters; * for multiple
characters) and the keyword or are supported. E.g., h*ds would
return hands and hoods; h?nd would return hand and hind, but not
hard; h*ds or h*ks would return hands and hooks.
User
Filters for specific users. First put a check in the User checkbox;
then key in the user’s Username; then click Apply. Only events
containing that Username are displayed.
Note: If the User checkbox is not checked here in the Filter panel,
the entire User column does not appear in the main panel.
Severity
Filters based on the severity rating of the event. Least events
appear in black; Less events appear in blue; Most events appear in
red.
First put a check in the Severity checkbox; then check the severity
options you want to filter for (you can check more than one item).
Only events that match the severity ratings you specified appear in
the display.
Note: If the Severity checkbox is not checked here in the Filter
panel, the entire Severity column does not appear in the main panel.
Apply
Click to apply the filter choices.
Reset
Click this button to clear the entries in the dialog box and start with a
clean slate.
Exit
Click this button to exit the log filter function.
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Log Notification Settings
The Notification Settings page lets you decide which events trigger a
notification, and how the notification are sent out:
Notifications can be sent via SNMP trap, SMTP email, written to the SysLog
file, or any combination of the three. A check mark ( √ ) indicates that
notification of the event is enabled for the method specified in the column
heading; an X indicates that notification is not enabled.
Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a
group of events. Clicking to enable/disable any one of them causes all
of them to change in unison.
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Maintenance
Overview
The Maintenance function is used to upgrade firmware; backup and restore
configuration and account information; ping network devices; and restore
default values.
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Main Firmware Upgrade
In addition to upgrading the KVM over IP switch’s main firmware, this
function can also be used to upgrade any PON units and Blade Servers
deployed on the installation. As new versions of the firmware become
available, they can be downloaded from our website. Check the website
regularly to find the latest information and packages.
To upgrade the main firmware, do the following:
1. Download the new firmware file (switch, PON or blade server module), to
your computer.
2. Log in to the KVM over IP switch; and click the Maintenance tab. The
Maintenance tab opens to the Upgrade Main Firmware page:
3. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
4. Click Upgrade Firmware to start the upgrade procedure.
Š If you enabled Check Main Firmware Version the current firmware
level is compared with that of the upgrade file. If the current version is
equal to or higher than the upgrade version, a popup message appears,
to inform you of the situation and stops the upgrade procedure.
Š If you didn't enable Check Main Firmware Version, the upgrade file is
installed without checking what its level is.
Š As the upgrade proceeds, progress information is shown in the
Progress bar.
Š Once the upgrade completes successfully, the switch resets itself.
5. Log in again, and check the firmware version to be sure it is the new one.
Note: To recover from a “failed upgrade” situation, see Firmware Upgrade
Recovery, page 196.
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Firmware Upgrade Recovery
Should the switch’s main firmware upgrade procedure fail, and the switch
becomes unusable, the following firmware upgrade recovery procedure will
resolve the problem:
1. Power off the switch.
2. Press and hold the Reset Switch in (see Lock LEDs & Reset Switch,
page 13).
3. While holding the Reset Switch in, power the switch back on.
This causes the switch to use the original factory installed main firmware
version. Once the switch is operational, you can try upgrading the main
firmware again by logging on to the KVM over IP switch via web browser (see
Main Firmware Upgrade, page 195).
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Upgrade Adapters
The Upgrade Adapters page allows you to view and update KVM adapter
firmware and display information. This section refers to the KVM adapter
cables that provide the EDID display information to the connected server,
which allow its video to be displayed on the local console monitor.
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Upgrade Adapters
The Upgrade Adapters button is used to upgrade the firmware of the KVM
Adapter Cables.
To perform the upgrades, do the following:
1. Click the Maintenance tab; select the Upgrade Adapters menu item.
2. Click Adapter Firmware Info to bring up a list of the adapter firmware
versions that are stored in the main firmware. If you upgraded the main
firmware, it may contain newer versions of the adapter firmware than the
versions currently on the adapters.
3. Compare the adapter firmware versions stored in the main firmware with
the versions listed in the F/W Version column of the Main Panel. If the
versions stored in the firmware are newer than the ones on the adapters,
you will probably want to perform the adapter upgrade.
4. In the Name column of the Main Panel, check the ports whose Adapters
you want to upgrade.
5. Click Upgrade Adapters to start the upgrade procedure.
Š If you enabled Check Adapter Firmware Version, the current firmware
level(s) are compared with that of the upgrade versions. If the current
version is equal to, or higher than the upgrade version, a message
appears in the adapters Progress column informing you that no
upgrade is available and stops the upgrade procedure.
Š If you didn't enable Check Adapter Firmware Version, the upgrade
files are installed without checking what their level is.
Š When the procedure completes the new adapter firmware version
displays.
Note: 1. The switch may work with older adapter firmware versions, but for
optimum compatibility we recommend upgrading your Adapter
Cable firmware to that stored with the switch’s Main firmware.
2. You can perform the upgrade procedure anytime you add an Adapter
to the installation to make sure it is working with the latest firmware
version.
3. To recover from a “failed upgrade” situation, see Adapter Firmware
Upgrade Recovery, page 201.
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Adapter Firmware Info
The Adapter Firmware Info button provides a list of the Adapter Cable
firmware stored on the switch’s Main firmware. You can use this information
to compare it to the F/W Version listed for the connected Adapter Cables. For
optimum compatibility we recommend upgrading your Adapter Cable’s
firmware to match that stored with the switch's Main firmware.
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Display Information
The Display Information button will query and show the locally connected
monitor’s EDID information, as shown here:
Update Adapter Display Info
The Update Adapter Display Info button will query the local monitor’s EDID
information and update it on the Adapter Cable. The EDID information tells
the server's video card about the hardware of the display it is connected to; in
this case the monitor connected to the KVM console.
Use the Display Information button to obtain the local monitor’s Preferred
Resolution (optional), and apply it with the Select Preferred Resolution drop
down menu, then click Write. If the local console is not connected to a
monitor, the default EDID setting is loaded on the adapter cable.
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Adapter Firmware Upgrade Recovery
Should the adapter firmware upgrade procedure fail for one of the KVM
Adapter Cables and the adapter becomes unusable, the following adapter
firmware upgrade recovery procedure will resolve the problem:
1. Unplug the Adapter from the server it is connected to.
2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e
connector) to the RECOVER position.
3. Plug the Adapter back into the server.
4. Repeat the Adapter upgrade procedure.
After the Adapter has been successfully upgraded, unplug the Adapter from the
server it is connected to; slide the Firmware Upgrade Recovery Switch back to
the NORMAL position; and plug the Adapter back in.
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Backup/Restore
Selecting the Backup/Restore menu item gives you the ability to back up the
switch’s configuration and user profile information:
Backup
To backup the device’s settings do the following:
1. In the Password field, key in a password for the file.
Note: 1. Setting a password is optional. If you do not set one, the file can
be restored without specifying a password.
2. If you do set a password, make a note of it, since you will need it
to be able to restore the file.
2. Click Backup.
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
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Restore
To restore a previous backup, do the following:
1. Click Browse; navigate to the file and select it.
Note: If you renamed the file, you can leave the new name. There is no
need to return it to its original name.
2. If you set a password when you created the file, key it in the Password
field.
3. Select as many of the options that are presented as you wish to restore.
4. Click Restore.
After the file is restored, a message appears to inform you that the
procedure succeeded.
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Terminal
Terminal is also available for access to more advanced instructions through a
terminal-like interface.
Available commands include:
Š BLADEDEBUG => Debug blade server.
Š CLS => Clears the screen.
Š ENABLERC4 => Enable RC4 cipher.
Š ENABLESSLV2 => Enables SSLv2 protocol.
Š ENABLESSLV3 => Enables SSLv3 protocol.
Š GET => Gets current configuration.
Š HELP => Provides Help information for commands.
Š LDAPDEBUG => Debugs ldap communication.
Š NETINFO => Displays network statistics information.
Š PING => Displays ping host information.
Š SETLDAPMEMBER => Sets new value for ldap member.
Š SETLDAPMEMBEROF => Sets new value for ldap memberof.
Š SETPROMPT => Sets prompt string.
Š SETSSLCIPHER => Sets SSL cipher strength.
Š SOCKINFO => Displays socket connection information.
Š TRACERT => Displays trace route information.
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Restore Values
The Restore Values page lets you restore certain configuration changes that
were made to the KVM over IP switch back to their original factory default
values.
]
The functions performed on this page are as follows:
Clear Port Names:
Clicking this button removes names that have been assigned to the ports
Restore Default Values:
Clicking this button undoes all Customization page changes that have been
made to the KVM over IP switch (except for the Port Names), as well as the
Network Transfer Rate (on the Network page), and returns the parameters to
the original factory default settings.
Reset on exit:
Place a check here and click Apply to have the KVM over IP switch reset itself
and implement all the new settings when you log out. (Following the reset, wait
approximately 30 to 60 seconds before logging back in.)
If you change the switch’s IP Address (see Network, page 155), the checkbox
is automatically checked and the KVM switch will reset when you log out. If
you clear the check mark before logging out, the changed IP settings will be
ignored and the original IP address settings will remain in effect.
Note: Even though the changed IP settings are ignored, they still remain in the
network settings fields. Which means that the next time you open this
page the Reset on exit checkbox will automatically be enabled, and
when the switch resets, the new IP settings that you thought you
discarded will become the ones used by the switch. To avoid this
problem, you should go back to the network settings page and be sure
that the IP settings that appear in the fields are the ones you want to use.
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Download
Overview
Download is used to download stand-alone AP versions of the Windows
Client, the Java Client, and the Log Server:
Click the program you want to download; save it to a convenient location on
your hard disk, and run it from there.
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Port Operation
Overview
After you have successfully logged in (see Logging In, page 44), the KVM
over IP switch opens to the Port Access tab’s Connections page, with the first
KVM over IP switch selected in the sidebar:
Note: 1. The WinClient and Java Client AP programs have a hidden Control
Panel at the upper center of the screen that becomes visible when you
mouse over it. The Browser version’s Control Panel only appears
after you switch to a port. The Control Panel is discussed on page 59.
2. See KVM Devices and Ports – Connections Page, page 100 for details
about the Port Access Connections page.
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Connecting to a Port
All the devices, ports, and outlets that a user is permitted to access are listed in
the Sidebar at the left of the page.
Š To connect to a port when a device is selected in the Sidebar, double click
its icon in the Sidebar; or double click anywhere on its line entry in the
main central panel; or select it in the main panel and click Connect at the
bottom right of the page.
Š To connect to a port when the port is selected in the Sidebar, click
Connect at the right of the Status panel (see Status, page 101).
Once you switch to a port, its screen displays on your monitor, and your
keyboard and mouse input affects the remote server:
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The Port Toolbar
The KVM over IP switch’s interface provides a toolbar to help you with port
switching operations from within the captured port. To bring up the toolbar, tap
the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper
left corner of the screen:
Depending on the settings that were selected for ID Display (see page 116), the
Port Number and/or the Port Name display at the right of the toolbar. The
meanings of the toolbar icons are given in a table on page 210.
When the toolbar displays mouse and keyboard input has no effect on the
server connected to the port. To carry out operations on the server, close the
toolbar by clicking its X icon.
To return to the Port Access Connections page, either click the appropriate icon
(see The Toolbar Icons, page 210), or tap the GUI hotkey again.
Note: 1. You can adjust the toolbar transparency (see Video Settings, page 73).
2. The toolbar functions and icons are also incorporated in the Control
Panel. If you choose to enable them in the Control Panel (see Control
Panel Configuration, page 89), you can disable the Toolbar (see User
Preferences, page 116 for details). To recall the Port Access
Connections page when there is no Toolbar, simply tap the GUI
hotkey twice.
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The Toolbar Icons
The meanings of the toolbar icons are explained in the table below.
Icon
Purpose
Click to skip to the first accessible port on the entire installation,
without having to recall the Port Access page.
Click to skip to the first accessible port previous to the current
one, without having to recall the Port Access page.
Click to begin Auto Scan Mode. The KVM over IP switch
automatically switches among the ports that were selected for
Auto Scanning with the Filter function (see Filter, page 96). This
allows you to monitor their activity without having to switch
among them manually.
Click to skip from the current port to the next accessible one,
without having to recall the Port Access page.
Click to skip from the current port to the last accessible port on
the entire installation, without having to recall the Port Access
page.
Click to recall the Port Access page.
Click to close the toolbar.
Click to invoke Panel Array Mode (see Panel Array Mode,
page 214).
Lets you specify how long the Cat 5e/6 cable between the port
and the KVM adapter cable is. Click the icon to select one of
three cable length settings:
Short: for up to 25 m.
Medium: for between 20 and 35 m.
Long: for above 35 m.
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Toolbar Hotkey Port Switching
When the toolbar displays, you can use hotkeys to provide KVM focus to a port
directly from the keyboard. The KVM over IP switch provides the following
hotkey features:
Š Going directly to a port by keying in its port number and clicking Enter.
Š Auto Scanning
Š Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip
Mode.
Note: 1. In order for hotkey operations to take place, the toolbar must be
visible (see The Port Toolbar, page 209).
2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, nonhotkey purposes, you must first close the toolbar.
3. For issues affecting multiple user operation in Auto Scan Mode, see
Multiuser Operation, page 216.
Auto Scanning
The Scan function automatically switches among all the ports that are
accessible to the currently logged on user at regular intervals, so that the user
can monitor their activity automatically. Users can also limit the number of
ports scanned with the Filter function of the Sidebar. See KVM Devices and
Ports – Connections Page, page 100, and Filter, page 96, for further details.
Š Setting the Scan Interval:
The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see Scan Duration, page 117).
Š Invoking Auto Scan
To start Auto Scanning, with the toolbar showing, tap the A key. The Auto
Scan function cycles through the ports in order – starting from the first
port on the installation. An S appears in front of the Port ID Display to
indicate that the port is being accessed under Auto Scan Mode.
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Š Pausing Auto Scan
While you are in Auto Scan Mode, you can pause the scanning in order to
keep the focus on a particular server by pressing P. During the time that
Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular server can be
more convenient than exiting Auto Scan Mode because when you Resume
scanning, you start from where you left off. If, on the other hand, you were
to exit and then restart Auto Scan Mode, the scanning would start over
from the very first server on the installation.
To Resume Auto Scanning after a pause, press any key except [Esc] or the
[Spacebar]. Scanning continues from where it left off.
Š Exiting Auto Scan
While Auto Scan Mode is in effect, ordinary keyboard functions are
suspended. You must exit Auto Scan Mode in order to regain normal
control of the keyboard. To exit Auto Scan Mode press [Esc] or the
[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.
Skip Mode
Skip Mode allows you to switch ports in order to monitor the servers manually.
You can dwell on a particular port for as long or as little as you like - as
opposed to Auto Scanning, which automatically switches after a fixed interval.
The Skip Mode hotkeys are the four Arrow keys. Their operation is explained
in the table below:
Arrow
Action
←
Skips from the current port to the first accessible port previous to it.
→
Skips from the current port to the first accessible port that comes after it.
↑
Skips from the current port to the very first accessible port on the
installation.
↓
Skips from the current port to the very last accessible port on the
installation.
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Recalling the Port Access Page
To dismiss the toolbar and bring back the Port Access page, do one of the
following:
Š Tap the GUI Hotkey once.
Š From the toolbar, click the icon that recalls the Port Access page (see The
Toolbar Icons, page 210).
The toolbar closes, and the Port Access Page appears.
GUI Hotkey Summary Table
The following table presents a summary of the GUI Hotkey actions after you
have accessed a port. See User Preferences, page 116 to set the GUI Hotkey.
To...
Open the Toolbar
Do This...
Click the GUI Hotkey twice
Open the Port The Toolbar is open
Click the GUI Hotkey once
Access Page
The Toolbar is not open Click the GUI Hotkey three times
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Panel Array Mode
Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,
the screen divides into a grid of up to 64 panels:
Š Each panel represents one of the switch’s ports beginning with Port 1 at
the upper left, and going from left to right; top to bottom.
Š The number of panels in the array can be selected by clicking the Show
More Ports, and Show Fewer Ports symbols on the panel array toolbar
(see the following page for an explanation of the panel array toolbar).
Š When the Array is first invoked, it scans through each of the ports that
were selected for Auto Scanning with the Filter function (see Filter,
page 96). As it scans, the border of the panel that has the focus becomes
highlighted.
Š Only ports that are accessible to the user are displayed. For ports that are
not accessible, the panel is blank.
Š If the server connected to a port is on line, its screen displays in its panel,
otherwise the panel is blank.
Š Mousing over a panel displays information about the port (port name,
online status, port access status, and resolution).
Š You can access a server connected to a port by moving the mouse pointer
over its panel and clicking. You switch to the server exactly as if you had
selected it from the Port Access page.
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Panel Array Toolbar
The panel array toolbar provides shortcut navigation and control of the panel
array. The toolbar can be dragged anywhere on the screen. Mousing over an
icon brings up a “tooltip” that provides a short description of the icon’s
function. The icon functions are described in the table below:
Click and drag to move the toolbar.
Note: This icon is only available with the Windows Clients. To move the
Java Client toolbars, click on any empty space and drag.
Pause panel scanning, leaving the focus on the panel that currently has it.
Move back four panels.
Move to the previous panel.
Move to the next panel.
Move ahead four panels.
Show More Ports: Increase the number of panels in the array.
Show Fewer Ports: Decrease the number of panels in the array.
Toggle 4/3 aspect ratio.
Exit Panel Array mode.
Note: For issues affecting multiple user operation in Panel Array Mode, see
Multiuser Operation, page 216.
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Chapter 13. Port Operation
Multiuser Operation
The KVM over IP switch supports multiuser operation. When multiple users
simultaneously access the switch from client computers, the rules of
precedence that apply are shown in the following table:
Operation
Rule
General
Each bus is independent. For an explanation of the method
by which users are assigned to buses, see the next section,
Users and Buses. Each user can open his own independent
GUI Main Page.
Auto Scan Mode
If a user has invoked Auto Scan Mode (see page 211), and
then another user logs on and gets assigned to the same
bus, at first the new user sees the GUI Main Page – but as
soon as he accesses any port, he automatically enters Auto
Scan Mode (since he is sharing the bus with the original
user).
Any user on the bus can halt Auto Scan Mode by recalling
the GUI Main Page. When this occurs, Auto Scan Mode
stops and all the other users on the bus are switched to the
port that was being accessed when Auto Scan Mode
stopped.
Panel Array Mode
Š If a user has invoked Panel Array Mode (see page 214),
and then another user logs on and gets assigned to the
same bus at first user, the new user sees the GUI Main
Page – but as soon as he accesses any port, he
automatically enters Panel Array Mode (since he is
sharing the bus with the original user).
Š Panel Array Mode continues until the original user stops it.
(Administrators can override Panel Array Mode, however.)
Š Only the user who starts Panel Array Mode can use the
Skip Mode (see page 212), function.
Š Only the user who starts Panel Array Mode can switch
ports. Other users automatically switch to the ports that
the original user selects. However, if one of the other
users does not have access rights to the port that the
original user switches to, that user will not be able to view
the port.
Š Individual users can increase or decrease the number of
panels they wish to view in Panel Array Mode; however,
the picture quality may decrease as the number of panels
increases.
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KVM over IP Switch User Manual
Users and Buses
Š All KVM over IP switches support independent bus switching. With
independent bus switching, if a user switches to a port that is being utilized
by someone on a different bus, only the user that switched ports goes to the
new port and the new bus – the other users on the original bus remain on
the original port and original bus.
Š Independent bus switching does not work when Auto Scan Mode or Panel
Array Mode is being used by one of the members of the bus.
Š We recommend that the user who starts Panel Array Mode set it to display
at least four panels. Otherwise, it is possible that the other users may only
receive part of the picture.
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Chapter 14
The Log Server
The Windows-based Log Server is an administrative utility that records all the
events that take place on selected KVM over IP switches and writes them to a
searchable database. This chapter describes how to install and configure the
Log Server.
Installation
1. Log into the KVM over IP switch (see page 44).
2. Click the Download tab and download the Log Server AP program.
3. Go to the location on your hard disk that you downloaded the Log Server
program to, and double click its icon (LogSetup.exe) to bring up the
Windows Client Connection Screen:
Note: If the browser cannot run the file, save it to disk, instead, and run the
file from your disk.
The Log Server installation screen appears:
4. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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Starting Up
To start the Log Server, either double click the program icon, or key in the full
path to the program on the command line. The first time you run it, a screen
similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified in
the ANMS settings.
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver- if the
program doesn’t start.
The screen is divided into three components:
Š A Menu Bar at the top
Š A panel that will contain a list of Matrix KVM switches in the middle.
Š A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
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Chapter 14. The Log Server
The Menu Bar
The Menu bar consists of four items:
Š Configure
Š Events
Š Options
Š Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the List window to
enable it.
Configure
The Configure menu contains three items: Add; Edit; and Delete. They are
used to add new units to the List; edit the information for units already on the
list; or delete units from the list.
Š To add a unit to the list, click Add.
Š To edit or delete a listed unit, first select the target in the List window, then
open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below, appears:
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A description of the fields is given in the table, below:
Field
Explanation
Address
This can either be the IP address of the computer the Log Server is
running on, or its DNS name.
Port
The port number that was assigned to the Log Server under Device
Management.
Description
This field is provided so that you can put in a descriptive reference for
the unit to help identify it.
Limit
This specifies the number of days that an event should be kept in the
Log Server's database. Events that exceed the amount of time
specified here can be removed with the Maintenance function.
Enable
automatic
export for
every
Check this box and enter the number of Days to pass before the log
server automatically exports a log file. Click Browser to select the
directory where you want the log file saved to.
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search:
Search allows you to search for events containing specific words or strings.
When you access this function, a screen, similar to the one below, appears:
(Continues on next page.)
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Chapter 14. The Log Server
A description of the items is given in the table, below:
Item
Description
New search
This is one of three radio buttons that define the scope of the
search. If it is selected, the search is performed on all the
events in the database for the selected unit.
Search last results
This is a secondary search performed on the events that
resulted from the previous search.
Search excluding last
results
This is a secondary search performed on all the events in the
database for the selected unit excluding the events that
resulted from the previous search.
Server List
Matrix KVM switches are listed according to their IP address.
Select the unit that you want to perform the search on from this
list. You can select more than one unit for the search. If no
units are selected, the search is performed on all of them.
Priority
Sets the level for how detailed the search results display
should be. Least is the most general; Most is the most specific.
Least results appear in black; Less results appear in blue;
Most results appear in red.
Start Date
Select the date that you want the search to start from. The
format follows the YYYY/MM/DD convention, as follows:
2009/11/04
Start Time
Select the time that you want the search to start from. The
format follows the HH:MM:SS convention.
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Item
Description
End Date
Select the date that you want the search to end at.
End Time
Select the time that you want the search to end at.
Pattern
Key in the pattern that you are searching for here. The multiple
character wildcard (%) is supported. E.g., h%ds would match
hands and hoods.
Results
Lists the events that contained matches for the search.
Search
Click this button to start the search.
Print
Click this button to print the search results.
Export
Click this button to save the search results to file.
Exit
Click this button to exit the Log Server.
Maintenance:
This function allows the administrator to perform manual maintenance of the
database, such as erasing specified records before their expiration time is up.
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Chapter 14. The Log Server
Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if its previous attempt to connect
failed. When you click this item, a dialog box similar to the one below, appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
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The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
Š The upper (List) panel lists all of the units that have been selected for the
Log Server to track.
Š The lower (Event) panel displays the tick information for the currently
selected unit. (If there are more than one unit, the selected unit is the one
that is highlighted).
Š To select a unit in the list, simply click on it.
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Chapter 14. The Log Server
The List Panel
The List panel contains six fields:
Field
Explanation
ID
Provides the list of devices which have been added to the log
server. Use the checkbox to select devices for which you want
to view logs.
State
Displays whether the Log Server records the ticks for this unit,
or not. If the ID checkbox is checked, the field displays
Recording, and the ticks are recorded. If the ID checkbox is
not checked, the field displays Paused, and the ticks are not
recorded.
Note: Even though a unit is not currently the one selected, if
its ID checkbox is checked, the Log Server will still record its
ticks.
Address
This is the IP Address or DNS name that was given to the unit
when it was added to the Log Server.
Port
This is the Access Port number assigned to the unit.
Connection
Š If the Log Server is connected to the unit, this field displays
Connected.
Š If the Log Server is not connected, this field displays
Waiting. This means that the Log Server's MAC address
has not been set properly. It needs to be set on the Device
Management Date/Time page.
Days
This field displays the number of days that the unit's log events
are to be kept in the Log Server's database before expiration.
Description
This field displays the descriptive information given for the unit
when it was added to the Log Server.
The Event Panel
The lower panel displays log events for the currently selected unit. Note that if
there are more than one units, even though they aren't currently selected, if their
Recording checkbox is checked, the Log Server records their log events and
keeps them in its database.
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Appendix
Safety Instructions
General
Š This product is for indoor use only.
Š Read all of these instructions. Save them for future reference.
Š Follow all warnings and instructions marked on the device.
Š Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Š Do not use the device near water.
Š Do not place the device near, or over, radiators or heat registers.
Š The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
Š The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Š Never spill liquid of any kind on the device.
Š Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Š Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one does not already exist. Circuit overloads can cause a
fire and destroy equipment.
Š The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Š The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
Š To prevent damage to your installation it is important that all devices are
properly grounded.
Š The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
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Appendix
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Š Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
Š If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
Š To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Š Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Š Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Š Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
Š If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
Š The power cord or plug has become damaged or frayed.
Š Liquid has been spilled into the device.
Š The device has been exposed to rain or water.
Š The device has been dropped, or the cabinet has been damaged.
Š The device exhibits a distinct change in performance, indicating a need
for service.
Š The device does not operate normally when the operating instructions
are followed.
Š Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Š Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunications network.
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Rack Mounting
Š Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Š Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Š Make sure that the rack is level and stable before extending a device from
the rack.
Š Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
Š After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Š Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Š Make sure that all equipment used on the rack - including power strips and
other electrical connectors - are properly grounded.
Š Ensure that proper airflow is provided to devices in the rack.
Š Ensure that the operating ambient temperature of the rack environment
does not exceed the maximum ambient temperature specified for the
equipment by the manufacturer.
Š Do not step on or stand on any device when servicing other devices in a
rack.
Š Caution: Slide/rail (LCD KVM) mounted
equipment is not to be used as a shelf or a work
space.
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Appendix
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
Š For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
Š For telephone support, see Telephone Support, page iv:
North America
Email Support
Online
Technical
Support
support@aten-usa.com
Troubleshooting
Documentation
Software Updates
Telephone Support
http://support.aten.com
1-888-999-ATEN ext 4988
When you contact us, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help.
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KL1108VN / KL1116VN User Manual
Specifications
Function
KL1108VN
KL1116VN
Computer
Connections
Direct
8
16
Max.
128 (via Cascade)
256 (via Cascade)
Console
Connections
Local
1
1
Remote
1
1
Port Selection
Connectors
OSD, Hotkey, Pushbutton
Computer (KVM)
Ports
Console Keyboard
Ports
Video
Mouse
Switches
8 x RJ-45 Female
1 x USB Type-A Female (White)
1 x HDB-15 Female (Blue) / DVI-D Female
(White)
1 x USB Type-A Female (White)
LAN
2 x RJ-45 Female
PON
1 x RJ-45 Female
Serial
2 x RJ-45 Female
Modem
1 x RJ-45 Female
Power
1 x 3-prong AC socket
Power
1 x Rocker
LCD Power
1 x Pushbutton
LCM Adjustment
Port Selection
KVM Reset
LEDs
Port
Lock
16 x Pushbutton
1 x Semi-recessed Pushbutton
8 (Green)
Selected
8 (Orange)
16 (Green)
16 (Orange)
1 (Blue)
Num
1 (Green)
Caps
1 (Green)
Scroll
1 (Green)
Link
10/100/1000 Mbps
231
4 x Pushbutton
8 x Pushbutton
Online
Power
Emulation
16 x RJ-45 Female
1 (Green)
2 (10 Mbps: Orange / 100 Mbps: Orange+Green /
1000 Mbps: Green)
LCD Power
1 (Orange)
Keyboard/Mouse
PS/2; USB
Appendix
Function
Video
KL1108VN
1280 x 1024 @ 75 Hz with KA7xxx dongle (50m*,
Local); 1920 x 1200 @ 60 Hz (40m*, Remote)
Scan Interval
1-255 sec.
Input
100-240V AC; 50-60 Hz; 1A
Power Consumption
Environment
110V/29W; 220V/
29.4W
Operating Temp
110V/32.1W; 220V/
32.4W
0–40o C
Storage Temp
Physical
Properties
KL1116VN
-20–60o C
Humidity
0–80% RH; Non-condensing
Housing
Metal
Weight
15.22 kg
Dimensions
15.28 kg
48.00 x 70.12 x 4.40 cm
(L x W x H)
*With KVM Adapter Cable KA7000 series.
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IP Address Determination
If you are an administrator logging in for the first time, you need to access the
KL1108VN / KL1116VN in order to give it an IP address that users can
connect to. There are three methods to choose from. In each case, your client
computer must be on the same network segment as the KL1108VN /
KL1116VN. After you have connected and logged in you can give the
KL1108VN / KL1116VN its fixed network address. (See Operating Mode,
page 153.)
The Local Console
The easiest way to assign an IP address is from the local console. Refer to
Network, page 155, for details on the procedure involved.
IP Installer
For client computers running Windows, an IP address can be assigned with the
IP Installer utility. The utility can be obtained from the Download area of our
website. Look under Driver/SW, and the model of your switch. After
downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
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3. Select the KL1108VN / KL1116VN in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address
to pick the one you want.
4. Select either Obtain an IP address automatically (DHCP), or Use the
following IP address. If you chose the latter, fill the IP Address, Subnet
Mask, and Gateway fields with the information appropriate to your
network.
5. Click Set IP.
6. After the IP address shows up in the Device List, click Exit. See IP
Installer, page 156 for more information.
Browser
1. Set your client computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is
the default address of the KL1108VN / KL1116VN.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and
you will be able to connect.
3. Assign a fixed IP address for the KL1108VN / KL1116VN that is suitable
for the network segment that it resides on.
After you log out, reset your client computer's IP address to its original value.
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IPv6
At present, the KL1108VN / KL1116VN supports three IPv6 address
protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and
Stateful Autoconfiguration (DHCPv6).
Link Local IPv6 Address
At power on, the KL1108VN / KL1116VN is automatically configured with a
Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out
what the Link Local IPv6 Address is, log in with the KL1108VN / KL1116VN
IPv4 address and open the Device Management → Device Information page.
The address is displayed in the General list box (see page 153).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[fe80::2001:74ff:fe6e:59%5]
for the URL bar.
If you are logging in with the AP program, you would key:
fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see Windows Client AP Login, page 46).
Note: 1. To log in with the Link Local IPv6 Address, the client computer must
be on the same local network segment as the KL1108VN /
KL1116VN
2. The %5 is the %interface used by the client computer. To see your
client computer’s IPv6 address: from the command line issue the
following command: ipconfig /all. The % value appears at the
end of the IPv6 address.
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Appendix
IPv6 Stateless Autoconfiguration
If the KL1108VN / KL1116VN network environment contains a device (such
as a router) that supports the IPv6 Stateless Autoconfiguration function, the
KL1108VN / KL1116VN can obtain its prefix information from that device in
order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.
As above, the address is displayed in the General list box of the Device
Management → Device Information page (see page 153).
Once you have determined what the IPv6 address is, you can use it when
logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in
http://[2001::74ff:fe6e:59]
for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see Windows Client AP Login, page 46).
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Trusted Certificates
Overview
When you try to login to the KL1108VN / KL1116VN from your Web
browser, a Security Alert message appears to inform you that the device’s
certificate is not trusted, and asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s
name is not found on Microsoft’s list of Trusted Authorities. You have two
options: 1) you can ignore the warning and click Yes to go on; or 2) you can
install the certificate and have it be recognized as trusted.
Š If you are working on a computer at another location, accept the certificate
for just this session by clicking Yes.
Š If you are working at your own computer, install the certificate on your
computer (see below for details). After the certificate is installed, it will be
recognized as trusted.
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Installing the Certificate
To install the certificate:
1. In the Security Alert dialog box, click View Certificate. The Certificate
dialog box appears.
Note: There is a red and white X logo over the certificate to indicate that it is
not trusted.
2. Click Install Certificate.
3. Follow the Installation Wizard to complete the installation. Unless you
have a specific reason to choose otherwise, accept the default options. The
Wizard presents a caution screen:
4. Click Yes.
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5. Click Finish to complete the installation.
6. Click OK to close the dialog box.
Certificate Trusted
The certificate is now trusted:
When you click View Certificate, you can see that the red and white X logo is
no longer present – further indication that the certificate is trusted.
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Appendix
Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free
utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters:
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following
additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor
city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/emailAddress=name@yourcompany.com
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/emailAddress=eservice@aten.com.tw
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key)
and CA.cer (the self-signed SSL certificate) – are created in the directory that
you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 180).
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Troubleshooting
Administration
Problem
Resolution
After upgrading firmware, the
Your Internet browser is displaying cached web
KL1108VN / KL1116VN still appears to pages – not new ones. Clear your browser
be using the old firmware version.
cache; delete all temporary Internet files and
cookies, close the Internet browser, and then
open a new instance of the browser.
The default network setting for the
KL1108VN / KL1116VN is DHCP, but
the network uses fixed IP addresses
and doesn’t have a DHCP server.
Use the local console OSD’s F4 function to
give the KL1108VN / KL1116VN a fixed IP
address. See page 155, for details.
General Operation
Problem
Resolution
I am confused about which equipment See Terminology, page xvii.
the terms Local and Remote refer to.
Erratic Operation
Press and hold the Reset Switch (see page 13)
for longer than three seconds.
Mouse and/or keyboard not
responding due to improper mouse
and/or keyboard reset.
Unplug the cable(s) from the console port(s),
then plug it back in again.
Sudden loss of network connection
due to local reset of KL1108VN /
KL1116VN.
Close your KL1108VN / KL1116VN connection.
Wait approximately 30 seconds, and log in
again.
Mouse Pointer Confusion
If you find the display of two mouse pointers
(local and remote) to be confusing or
annoying, you can use the Toggle Mouse
Display function to shrink the non-functioning
pointer. See page 65 for details.
Some characters that are keyed in
don’t display on the remote system
This is usually due to the local OS keyboard
language and the remote OS keyboard
language being different. Make sure that the
keyboard language for both systems are the
same.
Keyboard and/or mouse do not work
after computer boots up.
For computers with PS/2 connectors, if you are
using 2L-520xP cables, make sure that all the
connectors (keyboard, video, and mouse) are
plugged into their ports on the computer before
starting the computer. Plugging the cables in
after the computer has booted will not resolve
the problem.
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Appendix
Problem
When I emulate the Sun keyboard, I
can’t go into OK Mode ([Stop] [A]).
Resolution
To go into OK Mode, use the following key
sequence:
1. Press and release [Ctrl].
2. Press and hold [T].
3. Press and hold [A].
4. Release [T] and [A] together.
There are ghost images on the
external monitor.
The distance between the external console
and the KL1108VN / KL1116VN is too great.
The maximum VGA cable distance should not
exceed 20m and, in some cases, may need to
be shorter. Replace the VGA cable with one of
an appropriately short length.
I can’t set the computers’ screen
resolutions higher than 1280 x 1024,
even though the KL1108VN /
KL1116VN supports 1920 x 1200 for
remote computers.
The maximum screen resolution of the
KL1108VN / KL1116VN’s integrated LCD
monitor is 1280 x 1024. In order to protect it
from being damaged by resolutions that are
beyond its display capability, we recommend
that the screen resolutions of the connected
computers be set to 1280 x 1024 or lower.
If you wish to set the screen resolutions of the
connected computers to something higher
than 1280 x 1024, see Screen Resolutions
Higher than 1280 x 1024, page 255.
When I switch to one of the computers
on my installation, the LCD monitor
screen goes blank. All I see is a black
screen.
The maximum screen resolution of the
KL1108VN / KL1116VN’s integrated LCD
monitor is 1280 x 1024. The screen resolution
of the problem computer is set to something
that is too high for the KL1108VN / KL1116VN’s
LCD monitor to display.
To resolve the problem, connect an external
KVM console (with a monitor capable of
displaying the problem computer’s screen
resolution) to the KL1108VN / KL1116VN’s
external console ports. Use the external
console to access the problem computer and
reduce its resolution to 1280 x 1024.
Note: Although the LCD monitor only supports
video resolutions of up to 1280 x 1024, the
KL1108VN / KL1116VN can support an
external console monitor with video resolutions
up to 1920 x 1200 @ 60 Hz. If you wish to set
the screen resolutions of the connected
computers to something higher than 1280 x
1024, see Screen Resolutions Higher than
1280 x 1024, page 255 for details.
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Problem
Resolution
I have been given an account but I am 1. Make sure that you have correctly specified
unable to log in.
your Username and Password.
2. Make sure that the administrator has given
you the necessary permission to access the
switch.
3. Ask your administrator to see if the switch is
under CC management. If it is, he will have
to resolve the situation either by disabling
CC management on the switch (see
page 172), or by deselecting it on the CC
server (see the CC User Manual for
details).
I can’t access the switch, even though If the switch is behind a router, the router’s Port
I have specified the IP address and
Forwarding (also referred to as Virtual Server)
port number correctly.
feature must be configured. See Port
Forwarding, page 257, for details.
When logging in from a browser, the
following message appears: 404
Object Not Found.
If a login string has been set, make sure to
include the forward slash and correct login
string when you specify the KVM over IP
switch IP address. (See Login String,
page 188.)
Sudden loss of network connection.
Close your connection to the KVM over IP
switch. Wait approximately 30 seconds, and
log in again.
No remote server video display on the Check that your KVM Adapter Cable’s
client computer.
firmware version is the same as the version
stored in the switch’s Main firmware. See
Upgrade Adapters, page 210 for details
Set the remote server resolution to 1280 x
1024 or less.
No remote server video display on the Press and release the left Alt key, then press
and release the right Alt key
client computer, but mouse
movements appear on the local
console and mouse clicks have no
effect
The display on the client computer is
distorted and performing an Autosync
doesn’t resolve the problem.
243
Switch ports to a port with a different
resolution, then switch back.
If the above didn’t resolve the problem, change
the resolution and refresh rate for the system
running on the port. Afterward, you can either
run at the new resolution, or switch back to the
original resolution.
Appendix
Problem
Resolution
The Lock Key LEDs on the Control
Panel don’t accurately reflect the
actual locked status of my keyboard
input.
When you first connect, the LED display may
not accurately reflect the LEDs on your
keyboard. To resolve the problem, click the
LEDs on the Control Panel until they match
your keyboard. Afterward, when you change
them from the keyboard they will change on
the Control Panel.
When I log in, the browser generates
a CA Root certificate is not trusted, or
a Certificate Error response.
The certificate’s name is not found on
Microsoft’s list of Trusted Authorities. The
certificate can be trusted. See Trusted
Certificates, page 237, for details.
In multiuser operation I had exclusive
(or occupy) rights on the port I was
viewing. After I recalled the Port
Access page and then came back to
the port I was occupying, it had been
taken over by another user. Why did
this happen?
If you try to return to the port by selecting again
in the tree, the switch acts as if you are
accessing the port for the first time. If another
user was waiting on the port, he takes
precedence and gets the port. The correct way
to return to the port is to click the Close icon at
the top right of the Port Access page.
I have been given an account but I am 1. Make sure that you have correctly specified
unable to log in.
your Username and Password.
2. Make sure that the administrator has given
you the necessary permission to access the
switch.
3. Ask your administrator to see if the switch is
under CC management. If it is, he will have
to resolve the situation either by disabling
CC management on the switch (see
page 172), or by deselecting it on the CC
server (see the CC User Manual for
details).
I can’t access the switch, even though If the switch is behind a router, the router’s Port
I have specified the IP address and
Forwarding (also referred to as Virtual Server)
port number correctly.
feature must be configured. See Port
Forwarding, page 257, for details.
When logging in from a browser, the
following message appears: 404
Object Not Found.
If a login string has been set, make sure to
include the forward slash and correct login
string when you specify the KVM over IP
switch IP address. (See Login String,
page 188.)
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Mouse Problems
Problem
Resolution
Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version
responding.
is the same as the version stored in the switch’s Main
firmware. See Upgrade Adapters, page 210 for details
Unplug the cable(s) from the console port(s), then plug it/
them back in.
Mouse movement
extremely slow
There is too much data being transferred for your
connection to keep up with. Lower the video quality (see
Video Settings, page 77) so that less video data is
transmitted.
There are two mouse
pointers after the remote
server is accessed.
You can select another pointer type. See Mouse Pointer
Type, page 91 for details
When the mouse pointer is
in Single Pointer mode, I
can’t access the Control
Panel.
Recall the Control Panel and immediately change the
pointer to Dual mode.
Why is there a Dual Pointer
mode?
When you are not in Mouse DynaSync Mode, you need
the two pointers so that you know the remote server
pointer is actually at the location you think it is at.
Otherwise, you might perform a mouse operation and
because of net lag the remote server pointer may not be
at the location that your client computer pointer is at.
Mouse pointer confusion
If you find the display of two mouse pointers (local and
remote) to be confusing or annoying, you can use the
Toggle Mouse Display function to shrink the nonfunctioning pointer. See Toggle mouse display, page 69,
and Mouse Pointer Type, page 91.
When I log in with my
Windows system, the local
and remote mouse pointers
do not sync.
1. Check the status of the Mouse Sync Mode setting
(see Mouse DynaSync Mode, page 94). If it is set to
Automatic, change the setting to Manual and refer to
the information for Manual Mouse Synchronization
on page 95.
2. If you are in Manual mode, use the AutoSync feature
(see Video Settings, page 77), to sync the local and
remote monitors.
3. If that doesn't resolve the problem, use the Adjust
Mouse feature (see Adjust mouse, page 69) to bring
the pointers back in step.
4. If the above fails to resolve the problem, refer to
Additional Mouse Synchronization Procedures,
page 267, for further steps to take.
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Appendix
Problem
Resolution
When I log in with my Mac
system, the local and
remote mouse pointers do
not sync.
There are two automatic Mouse DynaSync settings: the
default, and Mac2. If mouse synchronization is not
satisfactory with the default, try the Mac 2 setting. See
the Note on page 95 for details.
When I log in with my Sun
system, the local and
remote mouse pointers do
not sync
Automatic Mouse DynaSync sync only supports USB
mice on Windows and Mac (G4 or higher) systems. You
must sync the pointers manually. See Mouse DynaSync
Mode, page 94, and Manual Mouse Synchronization,
page 95, for further details.
After doing the above, refer to Sun / Linux:, page 268,
under Additional Mouse Synchronization Procedures for
further steps to take.
When I log in with my Linux
system, the local and
remote mouse pointers do
not sync.
Automatic Mouse DynaSync sync only supports USB
mice on Windows and Mac (G4 or higher) systems. You
must sync the pointers manually. See Mouse DynaSync
Mode, page 94, Manual Mouse Synchronization,
page 95, and Mac and Linux Considerations, page 95,
for further details.
After doing the above, refer to Sun / Linux:, page 268,
(under Additional Mouse Synchronization Procedures),
for further steps to take.
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Virtual Media
Problem
Resolution
Virtual Media doesn’t
work.
The remote server’s mainboard does not support USB. If
there is a newer firmware and BIOS version for the remote
server’s mainboard – one that supports USB – get it from
the manufacturer and upgrade the server’s mainboard
firmware and BIOS.
There is no Virtual Media
icon on my Control
Panel.
1. Virtual Media only supports devices connected with
KA7166, KA7168, KA7169, KA7175, KA7176 or
KA7177 KVM Adapter Cables with V-Series KVM over
IP switches.
2. You must be have Administrator privileges on your client
computer. (This is a Windows limitation.)
I can’t boot my remote
server from my Virtual
Media drive.
Your remote server’s BIOS doesn’t support booting from a
USB drive. Get the latest firmware and BIOS version for
your mainboard from the manufacturer and upgrade your
mainboard BIOS.
If I connect a USB floppy
drive to a remote server,
it can boot the remote
server. But, if I map it to
the remote server as a
Virtual Media drive, it
cannot boot the remote
server.
USB floppy drives have two types of format: UFI and CBI.
Both can be used for OS level virtual media functions, but
currently only UFI is supported for BIOS level (such as
boot) functions.
I cannot mount a Folder
as a Virtual Media
device.
If the actual Folder is formatted with the FAT16 file system,
it cannot be mounted if its size exceeds 2GB.
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Appendix
The Windows Client
Problem
Remote mouse pointer is out of
sync.
Resolution
1. Use the AutoSync feature (see Video Settings,
page 73), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse feature (see Manual Mouse Synchronization, page 88) to bring them back in
sync.
3. If the two methods described above fail to
resolve the problem, use the Toggle Mouse Display function (see page 65).
My antivirus program reports that
there is a trojan after I access the
KL1108VN / KL1116VN with my
browser and then open the
Windows Client Viewer.
The Windows Client Viewer uses an ActiveX plugin (windows.ocx) that some antivirus programs
mistakenly see as a virus or trojan. We have tested
our firmware extensively and found no evidence of
a virus or trojan. You can add the plug-in to your
antivirus program’s White List and use the Viewer
safely. If you are reluctant to use the Windows
Client Viewer, however, you can simply use the
Java Client Viewer, instead.
After upgrading the firmware, the
WinClient ActiveX Viewer or
WinClient AP do not run.
The old version of your .ocx file was not deleted.
You must delete the old file. There are two methods
to delete the file.
1. For the ActiveX Viewer: Open IE → Tools →
Manage Add-ons. Delete or disable all occurrences of WinClient.
2. For the WinClient AP: Open Explorer and
search for WinClient.ocx. Delete all
occurrences.
Part of the remote window is off
my monitor.
1. Perform an Auto Sync (see WinClient Control
Panel Functions, page 65 for details).
2. If Keep Screen Size is not enabled (see Screen
Options, page 97), use the AutoSync feature
(see Video Settings, page 77), to sync the local
and remote monitors.
3. If Keep Screen Size is enabled, you can scroll to
the areas that are off screen.
The remote screen is rotated 90
degrees.
Enable Keep Screen Size (see Control Panel
Configuration, page 96).
I cannot run Net Meeting when
the WinClient is running.
Enable Keep Screen Size (see Control Panel
Configuration, page 96).
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Problem
Resolution
After logging in I can’t open the
WinClient ActiveX viewer.
1. You don’t have the authority to install the WinClient Control add-on on your client computer.
Have the person with administrator privileges on
your client computer run the program the first
time to get it installed. It will open for you after
that.
2. Under Vista, you must also add the switch’s
URL address to the list of trusted sites: Tools →
Internet Options → Security → Trusted Sites
→ Sites.
Under Vista, after I open the
WinClient ActiveX viewer and try
to mount a driver or removable
disk, I get a “Driver not ready”
message.
This is a result of Vista’s UAC (User Account
Control). There are two methods to resolve this
problem:
1. If you are your client computer’s administrator,
open your browser by right clicking its icon and
choosing Run as... then choose to run the
browser with the administrator account.
2. If you are not your client computer’s
administrator, you must ask your client
computer’s administrator to disable UAC.
My KVM over IP units don’t show
up in the Server List window
when I start the WinClient AP
program.
Only units whose Access Port settings for Program
(see page 167) match the number specified for Port
in the Server area of this dialog box appear in the
Server List window. Make sure that your entry for
Port matches the entry you have specified for
Program on the Device Management Network
page.
The WinClient ActiveX Viewer
and the WinClient AP won't
connect to the KVM over IP
switch.
DirectX 8.0 or higher must be installed on your
client computer.
The Java Client
For connection and operation problems, see the table below:
Problem
I can't connect to
the KVM over IP
switch.
Resolution
1. The latest Java version must be installed on your client computer.
2. Check if you need to specify the Program port along with the
IP address. See Java Client AP Login, page 53 for details
3. Close Java reopen it, and try again.
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Appendix
Problem
Resolution
I have installed the There may be issues with the latest version because it is so new.
latest Java JRE, but Try using a Java version that is one or two versions earlier than
the latest one.
I am having
performance and
stability problems.
After upgrading the
firmware, after
logging in with the
Java Client Viewer
or the Java Client
AP, the switch
appears to still be
using the old
firmware version.
Log out. Delete your Java temporary internet files as follows:
1. Open Control Panel → Java.
2. In the Temporary Internet Files section, click Settings.
3. In the Disk Space section, click Delete Files.
4. In the dialog box that comes up, click OK.
Change the keyboard language of your client computer to
The national
English-UK.
language
characters that I
input do not appear. Use the KVM over IP switch On-Screen Keyboard and set the
on-screen keyboard to the same language that the other system
is using. (See The On-Screen Keyboard, page 89.)
Java performance
deteriorates.
Exit the program and start again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
When I try to Add a
folder to be
mounted as a virtual
media drive, I can’t
select the folder. My
only choice is
Desktop.
In the folder selection entry field, enter the root directory of the
folder you want to add. After that, the folders contained under the
root directory will display. You can now navigate to the folder you
want to select.
I can't connect to
the KVM over IP
switch.
1. The latest Java version must be installed on your client computer.
2. Check if you need to specify the Program port along with the
IP address. See Java Client AP Login, page 53 for details
3. Close Java reopen it, and try again.
I have installed the There may be issues with the latest version because it is so new.
latest Java JRE, but Try using a Java version that is one or two versions earlier than
the latest one.
I am having
performance and
stability problems.
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Sun Systems
Problem
Resolution
Video display problems with
The display resolution should be set to 1024 x 768.
HDB-15 interface systems
Under Text Mode:
(e.g. Sun Blade 1000 servers).
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out.
3. Log in.
Video display problems with
13W3 interface systems (e.g.
Sun Ultra servers).*
The display resolution should be set to 1024 x 768.
Under Text Mode:
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60
reset-all
Under XWindow:
1. Open a console and issue the following command:
ffbconfig -res 1024x768x60
2. Log out.
3. Log in.
*
These solutions work for most common Sun VGA cards. If using them
fails to resolve the problem, consult the Sun VGA card's manual.
Mac Systems
Problem
When I log in to the KVM
over IP Switch with my
Safari browser, it hangs
when I use the Snapshot
feature.
251
Resolution
Force close Safari, then reopen it. Don’t use the
Snapshot feature in the future.
To use the Snapshot feature with Safari, upgrade to Mac
OS 10.4.11 and Safari 3.0.4.
Appendix
Redhat Systems
Problem
Resolution
With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse
synchronization mode. See Mac and Linux
a server, the keyboard and mouse
Considerations, page 95 for details
aren’t working normally with the
KA7175/KA7176 console modules.
With Redhat 9.0 (2.4.20-8) installed as First, plug your keyboard and mouse into a
USB 2.0 hub, then plug the hub into the
a desktop system, the keyboard and
mouse aren’t working normally with the Redhat 9.0 server.
KA7175/KA7176 console modules.
The Log Server
Problem
The Log Server program
does not run.
Resolution
The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows ME,
2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com
and do a search for MDAC to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
Panel Array Mode
Problem
Resolution
Low resolution video – the
This sometimes occurs due to the screens being scaled
screens don’t display clearly. to fit in the panels. Decrease the number of panels that
are displayed.
When multiple remote users The first user to invoke Panel Array Mode should set it to
are logged in, some of them display at least four panels.
only receive a partial image.
When I try to move forward
or backward one port, the
display sometimes moves
forward two ports or remains
on the original port.
This occurs occasionally due to a net lag problem. The
array automatically moves through the ports at a preselected time. By the time it gets your input It has already
moved forward a port on its own - but that hasn’t shown
up on your display as yet.
So, when it moves ahead or back due to your input it
appears to have moved two ports (from its own
movement plus your “forward one port” command), or
remains on the original port (from its own forward
movement plus your “back one port” command).
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When I open a viewer, the web page does not display or work correctly, and I
receive an error message that is similar one of the following:
1. Reset the Internet Explorer security settings to enable Active Scripting,
ActiveX controls, and Java applets
By default, Internet Explorer 6 and some versions of Internet Explorer 5.x
use the High security level for the Restricted sites zone and Microsoft
Windows Server 2003 uses the High security level for both the Restricted
sites zone and the Internet zone. To enable Active Scripting, ActiveX
controls, and Java applets, follow these steps:
a) Start Internet Explorer.
b) On the Tools menu, click Internet Options.
c) In the Internet Options dialog box, click Security.
d) Click Default Level.
e) Click OK.
2. Verify that Active Scripting, ActiveX, and Java are not blocked
If some client computers work but others do not, verify that Internet
Explorer or another program on your client computer such as an anti-virus
program or a firewall are not configured to block scripts, ActiveX
controls, or Java applets.
3. Verify that your anti-virus program is not set to scan the Temporary
Internet Files or Downloaded Program Files folders
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Appendix
4. Delete all the temporary Internet-related files
To remove all the temporary Internet related files from your client
computer, follow these steps:
a) Start Internet Explorer.
b) On the Tools menu, click Internet Options.
c) Click the General tab.
d) Under Temporary Internet files, click Settings.
e) Click Delete Files.
f) Click OK.
g) Click Delete Cookies.
h) Click OK.
i) Under History, click Clear History, and then click Yes.
j) Click OK.
5. Make sure that you have the latest version of Microsoft DirectX installed
For information about how to install the latest version of Microsoft
DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx/default.aspx?url=/windows/
directx/downloads/default.htm
6. Make sure that you have the latest version of the Java JRE installed.
For information about how to install the latest version of the JRE visit the
Java Web site: www.java.com.
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Screen Resolutions Higher than 1280 x 1024
The maximum screen resolution of the KL1108VN / KL1116VN’s integrated
LCD monitor is 1280 x 1024. In order to protect it from being damaged by
resolutions that are beyond its display capability, we recommend that the
screen resolutions of the connected computers be set to 1280 x 1024 or lower.
If you wish to display screen resolutions higher than 1280 x 1024, follow the
procedure described below to change the computers’ screen resolutions and
safeguard the KL1108VN / KL1116VN’s LCD monitor:
Note: We strongly recommend that you close the KL1108VN / KL1116VN
LCD console before continuing (see Closing the Console, page 33.)
Using the LCD monitor to view computers that are set to resolutions
that exceed its maximum capability can damage it and shorten its life
span.
To access computers from the local console when the integrated console
is closed, simply connect an external KVM console with a monitor that
supports 1920 x 1200 @ 60 Hz to the KL1108VN / KL1116VN’s
external console ports.
1. From a remote computer, log into the KL1108VN / KL1116VN and access
the computer whose screen resolution you wish to change.
2. Open the computer’s Control Panel and double-click Display. The
Display Properties dialog box appears.
3. Click the Settings tab, and then click Advanced.
4. In the dialog box that appears, click the Monitor tab.
5. Under Monitor settings, click to clear the Hide modes that this monitor
cannot display check box.
6. Click Apply.
7. Click the Adapter tab, and then click List All Modes. The List All Modes
dialog box appears.
8. Under List of valid modes, select the display mode that you want the
computer to use.
Note: The maximum screen resolution and refresh rate that the
KL1108VN / KL1116VN supports for remote computers is 1920 x
1200 @ 60 Hz.
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Appendix
9. Click OK, and then click Apply. The display mode changes to the one you
selected.
10. If the Monitor Settings dialog box appears requesting you to confirm the
settings change, click Yes.
11. After the Monitor Settings dialog box closes, click OK.
12. In the Display Properties dialog box, click OK.
This completes the procedure. Repeat these steps for any other computer whose
screen resolution you wish to change.
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Port Forwarding
For devices located behind a router, port forwarding allows the router to pass
data coming in over a specific port to a specific device. By setting the port
forwarding parameters, you tell the router which device to send the data that
comes in over a particular port to.
For example, if the KVM over IP Switch connected to a particular router has
an IP address of 192.168.1.180, you would log into your router’s setup program
and access the Port Forwarding (sometimes referred to as Virtual Server)
configuration page. You would then specify 192.168.1.180 for the IP address
and the port number you want opened for it (9000 for Internet access, for
example).
Since configuration setup can vary somewhat for each brand of router, refer to
the router’s User Manual for specific information on configuring port
forwarding for it.
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Appendix
KA7140 Configuration and Operation
The KA7140 Adapter Cable connects a serial device to the KVM over IP
Switch.
Configuration
To configure the KA7140 to interact with the connected device, you need to set
its serial parameters to match the parameters of the device, as follows:
1. In the Port Access page Sidebar, select the port that the KA7140 is
connected to.
2. Select Port Configuration on the menu bar.
The page comes up with the Port Properties tab selected:
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3. In the Properties section, drop down each of the lists to select the port
property values that match the ones used by the connected serial console
device. The port property settings that the KA7140 supports are given in
the following table:
Setting
Meaning
Bits per second
(Baud Rate)
This sets the port’s data transfer speed. Choices are from
300—38400 (drop down the list to see them all). Set this to
match the baud rate setting of the serial console device.
Default is 9600 (which is a basic setting for many serial console
devices).
Data Bits
This sets the number of bits used to transmit one character of
data. Choices are: 7 and 8. Set this to match the data bit setting
of the serial console device. Default is 8 (which is the default for
the majority of serial console devices).
Parity
This bit checks the integrity of the transmitted data. Choices
are: None; Odd; Even. Set this to match the parity setting of the
serial console device. Default is Odd.
Stop Bits
This indicates that a character has been transmitted. Set this to
match the stop bit setting of the serial console device. Choices
are: 1 and 2. Default is 1 (which is the default for the majority of
serial console devices).
Flow Control
This allows you to choose how the data flow will be controlled.
Choices are: None, Hardware, and XON/XOFF. Set this to
match the flow control setting of the serial console device.
Default is None.
Note: None is only supported for baud rates of 9600 and lower.
For baud rates greater than 9600, you must choose Hardware
or XON/XOFF.
Access Mode
This allows you to set the serial console device’s access mode.
Choices are: Share, Occupy, and Exclusive. Default is Share.
See Access Mode, page 134 for information regarding this
function.
4. When you have finished making your selections, click Save.
Operation
To operate the device connected to the port, in the Port Access page double
click the port to establish a serial connection to the device.
259
Appendix
KA7140 Pin Assignments
Pin assignments for the KA7140 Adapter are given in the table, below:
Pin
Assignment
1
DCD
2
RXD
3
TXD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
N/A
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KL1108VN / KL1116VN User Manual
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard
Mac Keyboard
[Shift]
Shift
[Ctrl]
Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt]
Alt
[Print Screen]
F13
[Scroll Lock]
F14
=
[Enter]
Return
[Backspace]
Delete
[Insert]
Help
[Ctrl]
F15
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
261
Appendix
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard
Sun Keyboard
[Ctrl] [T]
Stop
[Ctrl] [F2]
Again
[Ctrl] [F3]
Props
[Ctrl] [F4]
Undo
[Ctrl] [F5]
Front
[Ctrl] [F6]
Copy
[Ctrl] [F7]
Open
[Ctrl] [F8]
Paste
[Ctrl] [F9]
Find
[Ctrl] [F10]
Cut
[Ctrl] [1]
[Ctrl] [2]
-
[Ctrl] [3]
+
[Ctrl] [4]
[Ctrl] [H]
Help
Compose
‹
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
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KL1108VN / KL1116VN User Manual
Internal Serial Interface Configuration
The KVM over IP Switch provides a function that lets you configure an
attached device’s serial interface parameters from within any accessed server.
To do so:
1. From the accessed server, open a command line (terminal) session or third
party serial application such as HypterTerminal or PuTTY.
2. Telnet or SSH to the KVM over IP switch IP address.
3. Log in with your usual Username and Password to bring up the access
screen:
Navigation
The left panel shows the KVM over IP Switch at the top, and all the serial
interface devices connected to it listed below. The right panel shows the
configuration parameters at the top, with the configuration settings in the area
below.
Š Use the Left and Right Arrow keys ( ← and → ) to move the highlight bar
between the right and left panels, and to select the parameter to configure.
Š Use the Up and Down Arrow Keys ( ↑ and ↓ ) to select among the switch
and the serial devices in the left panel; use them to select the configuration
items in the right panel.
263
Appendix
Operation
Š Use the Up and Down Arrow Keys ( ↑ and ↓ ) to highlight a device in the
left panel, then press [Enter] to open a command line (terminal) session on
the accessed device.
Š When you have finished with your session, press the hotkey (see page 264
and 265) that brings you back to the access page.
Š To finish with this function, move the highlight bar to Logout in the right
panel of the access page; Press the Down Arrow key to highlight Exit, then
press [Enter].
Switch Level Configuration
The right panel configuration settings that can be made when the KVM over IP
Switch is selected in the left panel are described in the table, below:
Setting
Port Configuration
Description
When Port Configuration is selected, press the Down
Arrow key to highlight the current timeout figure. Key in a
new timeout figure to overwrite the current one.
Note: There is no way to erase the figure you key in. If
you want to change it, use the Up Arrow key to leave the
field, then, use Down Arrow to come back to it. After you
come back, key in the new figure.
When you have finished, use Down Arrow to highlight
Save, then press [Enter].
User Preferences
User Preferences lets you set a hotkey that brings you
back to the access screen from the session you are
working in.
When User Preferences is selected, press the Down
Arrow key to highlight the current hotkey letter. Key in the
new letter to overwrite the current one.
When you have finished, use Down Arrow to highlight
Save, then press [Enter].
Logout
When Logout is selected, press the Down Arrow key to
highlight Exit, then press [Enter].
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KL1108VN / KL1116VN User Manual
Port Level Configuration
When a serial interface device is selected in the left panel, The screen looks
similar to the one below:
The configuration settings that can be made when a serial interface device is
selected are described in the table, below:
Setting
Description
Port Configuration
To configure the serial parameters:
1. Use the Up and Down Arrow keys to highlight the target item.
2. Press [Enter] to bring up the list of choices.
3. Use the Up and Down Arrow keys to highlight your
choice, then press [Enter].
When you have finished, press the Down Arrow key to
highlight Save, then press [Enter].
User Preferences
User Preferences lets you set a hotkey that brings you
back to the access screen from the session you are
working in.
When User Preferences is selected, press the Down
Arrow key to highlight the current hotkey letter. Key in the
new letter to overwrite the current one.
When you have finished, use Down Arrow to highlight
Save, then press [Enter].
Logout
265
When Logout is selected, press the Down Arrow key to
highlight Exit, then press [Enter].
Appendix
Additional Video Resolution Procedures
If you are running Windows, and wish to use new refresh rates, do the
following:
1. Open Control Panel → Display → Settings → Advanced → Monitor.
2. In the dialog box that comes up, make sure that the Hide modes that this
monitor cannot display checkbox is unchecked.
3. Click the arrow at the right of the Screen refresh rate listbox, and select
the refresh rate you want from the list that appears.
Note: Make sure that your monitor supports the refresh rate you choose – if
not, you may seriously damage your monitor.
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KL1108VN / KL1116VN User Manual
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Note: 1. These procedures are to be performed on the computers attached to
the KL1108VN / KL1116VN's ports - not on the computer you are
using to access the KL1108VN / KL1116VN.
2. In order for the local and remote mice to synchronize, you must use
the generic mouse driver supplied with the Windows operating
system. If you have a third party driver installed - such as one
supplied by the mouse manufacturer - you must remove it.
Windows:
1. Windows 2000:
a) Open the Mouse Properties dialog box (Control Panel → Mouse →
Mouse Properties)
b) Click the Motion tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Set the mouse acceleration to None
267
Appendix
2. Windows XP / Windows Server 2003:
a) Open the Mouse Properties dialog box (Control Panel → Mouse)
b) Click the Pointer Options tab
c) Set the mouse speed to the middle position (6 units in from the left)
d) Disable Enhance Pointer Precision
3. Windows ME:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98 / Windows 95:
Set the mouse speed to the slowest position.
Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
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KL1108VN / KL1116VN User Manual
PPP Modem Operation
Basic Setup
The KL1108VN / KL1116VN can be accessed through its Serial port using a
PPP dial-in connection, as follows:
1. Set up your hardware configuration to match the diagram, below:
:
Cat 5e Cable
SA0142
(DB9-M, DTE - DCE)
Serial Modem Cable
Phone Line
Modem
Remote
Operator
Modem
2. From your client computer, use your modem dial-in program to dial into
the KL1108VN / KL1116VN modem.
Note: 1. If you don’t know the KVM over IP Switch modem’s serial
parameters, get them from the administrator.
2. An example of setting up a modem dial-in program under
Windows XP is provided on the next page.
3. Once the connection is established, open your browser, and specify
192.168.192.1 in the URL box.
Note: 1. The default username and password are blank.
2. For the modem session, the KVM over IP Switch has an IP
address of 192.168.192.1; the user side has an IP address of
192.168.192.101.
From here, operation is the same as if you had logged in from a browser or with
the AP programs.
269
Appendix
Connection Setup Example (Windows XP)
To set up a dial-in connection to the KVM over IP Switch under Windows XP,
do the following:
1. From the Start menu, select Control Panel → Network Connections →
Create a New Connection.
2. When the Welcome to the New Connection Wizard dialog box appears,
click Next to move on.
3. In the Network Connection Type dialog box, select Connect to the network
at my workplace, then click Next.
4. In the Network Connection dialog box, select Dial-up connection, then
click Next.
5. In the Connection Name dialog box, key in a name for the connection (for
example, TPE-KN8132-01), then click Next.
6. In the Connection Availability dialog box, you can select either Anyone’s
use or My use only, depending on your preferences, then click Next.
Note: If you are the only user on this client computer, this dialog box won’t
appear.
7. In the Phone Number to dial dialog box, key in the phone number of the
modem connected to the KVM over IP Switch (be sure to include country
and area codes, if necessary), then click Next.
8. In the Completing the New Connection Wizard dialog box, check Add a
shortcut to this connection on my desktop, then click Finish.
This completes the connection setup. Double click the desktop shortcut icon to
make a PPP connection to the KVM over IP Switch.
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KL1108VN / KL1116VN User Manual
Serial Adapter Pin Assignments
SA0142:
RJ45-F to DB9-M (Black Connector)
KL1108VN /
KL1116VN
DTE to DCE
Modem/Device
(DB9)
Pins (8)
(RJ45)
RTS
1
<————————>
7
DTR
2
<————————>
4
TXD
3
<————————>
3
CTS
4
<————————>
8
GND
5
<————————>
5
RXD
6
<————————>
2
DCD
7
<————————>
1
DSR
8
<————————>
6
9 NC not used
271
Appendix
Supported KVM Switches
The following is a list of fully supported KVM switches that can be used in a
cascaded installation:
Š KH1508A
Š KH1516A
Š CS1308
Š CS1316
Note: 1. Some of the KVM over IP switch’s features may not be supported,
depending on the functionality of the cascaded KVM switch. (For
example, some switches do not support virtual media.)
2. The installation cannot be cascaded beyond the second level.
Supported Power Distribution Units
The following is a list of fully supported PDU devices that can be connected to
the KVM over IP Switch:
Š PE8r Series
Š PE9r Series
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KL1108VN / KL1116VN User Manual
Virtual Media Support
WinClient ActiveX Viewer / WinClient AP
Š IDE CDROM/DVD-ROM Drives – Read Only
Š IDE Hard Drives – Read Only
Š USB CDROM/DVD-ROM Drives – Read Only
Š USB Hard Drives – Read/Write*
Š USB Flash Drives – Read/Write*
Š USB Floppy Drives – Read/Write
Š Smart Card Readers – Read/Write (KA7166, KA7168, KA7169, KA7177
Adapter Cable only)
Note: These drives can be mounted either as a Drive or as a Removable Disk
(see Virtual Media, page 79). Removable disks allow the user to boot
the remote server if the disk contains a bootable OS. In addition, if the
disk contains more than one partition, the remote server can access all
the partitions.
Š ISO Files – Read Only
Š Folders – Read/Write
Java Client Viewer / Java Client AP
Š ISO Files – Read Only
Š Folders – Read/Write
273
Appendix
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted or you have forgotten it, for
example) you can clear the login information with the following procedure:
1. Power off the KL1108VN / KL1116VN and remove its housing.
2. Short the jumper labeled J14.
3. Power on the switch.
The on screen display will show a message informing you that the
password information has been cleared.
4. Power off the switch.
5. Remove the jumper cap from J14.
6. Close the housing and start the KL1108VN / KL1116VN back up.
After you start back up, you can use the default Username and Password (see
Logging In, page 44) to log in.
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KL1108VN / KL1116VN User Manual
Optional Rack Mounting
For convenience and flexibility, three optional rack mounting kits are available
as shown in the following table:
KVM Model
KL1108VN / KL1116VN
(19” LCD)
Bracket Type
Size (cm)
Standard Installation – Long
68.0—105.0
Easy Installation – Short
63.0—70.0
Easy Installation – Long
74.0—105.0
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
switch according to the instructions given for Standard Rack Mounting,
page 17.
While it takes two people to perform a standard installation, with an EasyInstallation, kit, one person can mount the switch. To install the EasyInstallation kit, do the following:
1. Remove the standard L brackets and the side mounting brackets from both
sides of the switch.
Phillips head hex
M4L4-6pcs
275
Appendix
2. Attach the left and right easy-installation mounting rails to the inside of
the rack. The flange that supports the switch will be to the inside.
Rear Flange
Slide Bar
Front Flange
Rear Attachment
Sliding Bracket
LEFT
RAIL
Support
Flange
RIGHT
RAIL
a) Screw the front flanges to the rack first.
b) Slide the bars with the rear flanges toward the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.
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KL1108VN / KL1116VN User Manual
3. Slide the switch onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the switch to the front of the rack
(only tighten the screws part way).
Phillips I head
M4L6
4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the switch, then use the screws supplied with this
package to attach the bars to the rear of the switch (tighten the screws all
the way).
Phillips I head
M4L6
277
Appendix
5. Slide the switch open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See Opening the Console,
page 29 for opening and closing procedures.)
6. After determining that the switch is properly lined up and operating
correctly, finish up by fully tightening down the partially tightened front
attachment screws inserted in step 3.
Dedicated Invocation Keys
Two dedicated keys are provided on the keyboard module to make it easy to
invoke Hotkey Mode and the OSD (as shown in the diagram below):
Note: These keys are toggles. Press once to invoke the feature; press again to
exit.
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KL1108VN / KL1116VN User Manual
Factory Default Settings
The default settings are as follows:
Setting
Default
Language
English
GUI Hotkey
[Scroll Lock] [Scroll Lock]
Port ID Display
Port Number + Name
Port ID Display Duration
3 Seconds
Scan Duration
5 Seconds
Screen Blanker
0 Minutes (disabled)
Beeper
On
Viewer
Auto Detect
Welcome Message
Hide
Accessible Ports
Š Super Administrators – Full for all ports
Š All other users – None for all ports.
279
Appendix
Limited Warranty
ALTUSEN warrants this product against defects in material or workmanship for a period of one
(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's
support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
Return requests can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the product. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,
WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES
FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR
DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to
its products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
280
Index
A
Access, 119
Access Ports, 156
Adapter cables
firmware upgrade recovery, 201
Adapter connection diagram, 21
Adapter ID Function, 26
Adding Users, 136
Additional Video Resolution
Procedures, 266
Administrator Login Failure, 274
ANMS, 160
AP GUI, 56
Array, 95
Associated Links, 128
Associating Ports
blade servers, 109
associating ports, 109
Association
Port/Outlet, 129
Authentication
external, 160
Auto Scanning, 211
Exiting, 212
Invoking, 211
Pausing, 212
Scan Interval, 211
Auto scanning, 95
B
Backup, 202
Basic Operation, 29
Blade Association
blade view, 110
device view, 109
Blade Configuration, 109
Blade Configuration Page, 108
Blade Servers, 108, 187
Browser Login, 45
C
CC Management, 166
Certificate
private, 180
Signing Request, 181
Closing the Console, 33
Configuration
outlet, 130
Connecting
Java Client AP, 52
Windows Client AP, 48
Connection screen
Java Client AP, 51
Windows Client AP, 47
Connections
KVM Devices/Ports, 100
Console
Closing, 33
Opening, 29
Opening Together, 31
Separate Opening, 29
Control Panel, 56
Java Client AP, 91
WinClient, 59
Create CSR, 181
Creating Groups, 141
D
Date/Time, 183
Deleting groups, 143
Deleting user accounts, 140
Device Assignment, 148
Device Management
281
ANMS, 160
Blade Servers, 187
Date/Time, 183
General, 153
KVM Devices, 152
Network, 155
OOBC, 169
Operating Mode, 153
PON Devices, 185
Security, 172
Device Monitor Page, 103
Device Permissions
assigning, 148, 151
Dial Back, 170
Dial Out, 170
DNS Server, 158, 159
DynaSync, 87
G
General page, 153
Groups
assigning users, 144, 146
creating, 141
Deleting, 143
Managing, 141
Modifying, 143
removing users, 145, 147
GUI
AP, 56
H
History, 112
Hot Plugging, 24
I
Installation
Single Stage, 19
Two Stage, 22
Invalid login, 44
IP
Address determination, 233
Filtering, 173
IP Installer, 156, 233
IPv4 Settings, 158
IPv6 Settings, 159
E
Event Panel, 226
Exit Macro, 126
External authentication, 160
F
Factory Default Settings, 279
Favorites, 113
Features, 4
Filter, 96, 191
Filtering
IP, 173
MAC, 173
Firmware
upgrading, 194
Firmware Upgrade
Main firmware, 195
Firmware upgrade recovery, 196
Front View, 11
J
Java Client, 2
Troubleshooting, 249
Java Client AP
Connecting, 52
Connection Screen, 51
Logging in, 50
K
KA7140 Pin Assignments, 260
KA7140 Setup and Operation, 258
282
KL1108VN / KL1116VN User Manual
Keyboard
On-Screen, 83
Keyboard Emulation
Mac, 261
Sun, 262
KL9108/KL9116
Front View, 11
Rear View, 15
KVM configuration, 100
L
LCD OSD
Adjustment Settings, 36
Buttons, 35
Configuration, 35
LDAP / LDAPS, 164
List Panel, 226
Local Console
GUI, 58
logging in, 44
Main Page, 58
Log, 190
filter, 191
Information page, 191
Notification Settings, 193
Log Server, 252
Configure, 220
Event Panel, 226
Events, 221
Installation, 218
List Panel, 226
Main Screen, 225
Menu Bar, 220
Options, 224
Log server, 161, 218
Logging in
Browser, 45
Java Client AP, 50
Local console, 44
283
Windows Client AP, 46
Login
Invalid login, 44
Login Failures, 172
Login String, 176
M
MAC Filtering, 173
Macros
Search, 70
Main Firmware Upgrade, 195
Managing Groups, 141
Managing Users, 136
Message Board
Windows Client, 77
Mode, 179
Modem operation, 269
Modifying groups, 143
Modifying user accounts, 140
Module connection diagram, 21
Mouse
DynaSync Mode, 87
Synchronization, 87
Mouse pointer type, 85
Mouse Problems, 245
Mouse synchronization
Windows, 267
N
Network page, 155
Network Time, 184
Network Transfer Rate, 159
NIC Settings, 157
O
Online
Registration, iv
On-Screen Keyboard, 83
OOBC, 169
Opening the Console, 29
Operating Mode, 153
Operating Precautions, 32
Outlet Association, 129
Outlet Configuration, 130
Outlet Naming, 98
Outlet Schedule, 132
Outlet Settings, 107
Overview, 1
Ports
connecting, 208
Power Management, 129
Outlet configuration, 130
Outlet schedule, 132
synchronization, 133
Powering Off and Restarting, 27
PPP, 269
Private Certificate, 180
Private Certificates, 240
P
Panel array, 95
Panel Array Mode, 214, 252
Panel Array toolbar, 215
PON configuration, 103
PON Devices, 185
Port
Selection, 37
Port Access
Access, 119
blade servers, 108
filter log, 191
KVM devices, 92
Sessions, 118
Port Access Page
Recalling, 213
Port Association, 129
synchronization, 133
Port Configuration, 125
Port Forwarding, 257
Port ID Numbering, 28
Port Naming, 98
Port Operation, 207
Port Properties
Device Level, 125
Port Level, 126
Port Selection, 28
Sidebar, 94
Port Toolbar, 209
R
Rack mounting
Optional, 275
Standard, 17
RADIUS
settings, 163
Rear View, 15
Redhat, 252
Redundant NIC, 157
refresh screen, 75
Requirements
Computer, 8
Console, 8
General, 8
KVM Adapter Cables, 9
Operating Systems, 10
OS Support, 10
Reset on exit, 205
Restore, 202
Restore Values, 205
RoHS, iii
S
Safety Instructions
General, 227
Rack Mounting, 229
Scan, 95
Schedule
284
KL1108VN / KL1116VN User Manual
outlets, 132
screen, refresh, 75
Search
Macros, 70
Security, 172
Login string, 176
Self-signed certificates, 240
Serial Adapter pin
assignments, 271
Serial Interface Configuration, 263
Sessions, 118
Sidebar
ports/outlets, 94
Sidebar Utilities, 97
Skip Mode, 212
Specifications, 231
SSH, 156
Supported KVM Switches, 272
Synchronization, 133
mouse, 87
T
Tab bar, 55
Technical Support, 230
Telephone support, iv
Time, 183
Toolbar
Hotkey port switching, 211
Icons, 210
port switching, 209
Troubleshooting
Administration, 241
General operation, 241
Java Client, 249
Log Server, 252
Mac Systems, 251
Mouse problems, 245
Panel Array Mode, 252
Redhat, 252
285
Sun Systems, 251
Virtual Media, 247
Windows Client, 248
Trusted Certificates, 237
Two IP Addresses, 157
Two Stage Installation, 22
U
Unassociating Ports, 111
Upgrade firmware, 194
User Interface, 53
Local Console, 58
Tab bar, 55
Web Browser Main Page, 53
User interface
Page components, 54
User Management, 134
User Notice, iv
Users
Adding, 136
assigning to groups, 144, 146
Deleting, 140
Managing, 136
Modifying, 140
removing from groups, 145, 147
Users and Groups, 144
V
Video Resolution
additional procedures, 266
Video Settings, 73
Virtual Media
icons, 79
mounting, 79
Troubleshooting, 247
WinClient, 79
W
Web Browser Main Page, 53
Windows Client, 2
Auto Scanning, 211
Message Board, 77
Troubleshooting, 248
Windows Client AP
Connecting, 48
Connection Screen, 47
File Menu, 49
Logging in, 46
286
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