Help Guide
Personal Audio System
h.ear go (SRS-HG1)
The following explains how to use this speaker.
The content referenced in the Operating Instructions is described in detail through the
following links.
Connecting by using the browser on your PC
This section explains how to set up by using the browser on your PC via a Wi-Fi network.
Playback via a network (Internet music streaming service)
You can stream music from the Internet using SongPal.
Playback via a network (SongPal Link)
Enjoy music in any room via Wi-Fi. You can listen to your favorite music stored in your PC or mobile phone,
or from music streaming services, in different rooms with high sound quality.
USB connection (USB port, Walkman compatible with High-Resolution Audio formats)
Connect a Walkman to the USB port.
USB connection (USB port, Xperia compatible with High-Resolution Audio formats)
Connect an Xperia to the USB port.
USB connection (USB port, PC)
Connect a PC (besides Mac) to the USB port. To play back a High-Resolution Audio file, the High-Resolution
Audio playback software "Hi-Res Audio Player" is required to be downloaded.
Audio cable connection (AUDIO IN port, portable audio device)
You can connect the device to the AUDIO IN jack with a commercially-available audio cable (with stereo mini
plugs).
Getting Started
What you can do with the speaker
Parts and controls
Included items
Checking the included items
Power source
Connecting to an AC outlet
Turning the power on
Turning the power off (standby mode)
Using the BLUETOOTH/Network standby mode
Auto standby mode
SongPal
About SongPal
How to use the SongPal screen
What you can do with SongPal
Wi-Fi network connection
Connecting to a Wi-Fi network using SongPal (Smartphone)
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
Device control
Listening to music on a PC via a Wi-Fi network
Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network
Listening to music of the device connected to the USB port
Listening to music from an Internet streaming service (Google Cast)
Listening with multiple speakers (SongPal Link)
Speaker settings
Setting the sound quality
Setting the auto standby mode
Setting the BLUETOOTH/Network standby mode
Checking the battery level
Setting the BLUETOOTH audio streaming playback quality (Codec)
Listening to music on a PC
Without a Wi-Fi network
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
With a Wi-Fi network
Using Media Go
Using Windows Media Player (Windows 7 or later)
Using other music playback software
Listening to music on a smartphone such as an Xperia or Walkman equipped with Android
Without a Wi-Fi network
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using the Music application (Xperia only)
Using SongPal
Listening to music on an Xperia compatible with High-Resolution Audio formats
Without a Wi-Fi network
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using the Music application (Xperia only)
Using SongPal
Listening to music on an iPhone/iPod
Without a Wi-Fi network
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
With a Wi-Fi network
Using SongPal
Listening to music on a Walkman
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
Listening to music on a Walkman compatible with High-Resolution Audio formats
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Connecting via an audio cable (with stereo mini plugs)
Listening to music from an Internet music service
Without a Wi-Fi network (PC)
Connecting via a USB cable
Making a wireless connection (BLUETOOTH connection)
Without a Wi-Fi network (Smartphone)
Making a wireless connection (BLUETOOTH connection)
With a Wi-Fi network
Using SongPal (Google Cast)
Connections
Wi-Fi network connection
Selecting the Wi-Fi network connection method
DLNA (Digital Living Network Alliance)
Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the wireless router
Connecting to a Wi-Fi network using a PC connected wirelessly
Disabling the Wi-Fi network function and BLUETOOTH network function
Wireless Surround/Wireless Stereo connection
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
BLUETOOTH connection (pairing)
How to make a wireless connection with BLUETOOTH devices
Pairing and connecting with a BLUETOOTH device
Pairing and connecting with a PC (Windows 10)
Pairing and connecting with a PC (Windows 8.1)
Pairing and connecting with a PC (Windows 7)
BLUETOOTH connection (NFC)
Connecting with an NFC-compatible device by one touch (NFC)
Disconnecting the NFC-compatible device by one touch (NFC)
Switching devices by one touch (NFC)
BLUETOOTH connection (with a paired device)
Connecting with a paired BLUETOOTH device
Connecting with a paired PC (Windows 10)
Connecting with a paired PC (Windows 8.1)
Connecting with a paired PC (Windows 7)
Speaker Add function
Connecting two speakers (Speaker Add function)
Switching between double mode and stereo mode (Speaker Add function)
Terminating the BLUETOOTH connection (After use)
USB device
Connecting a Walkman compatible with High-Resolution Audio formats
Connecting an Xperia compatible with High-Resolution Audio formats
AUDIO IN
Connecting to a portable audio device, etc.
Settings
Network
Setting your PC as a DLNA server and controller (Windows 10)
Setting your PC as a DLNA server and controller (Windows 8.1)
Setting your PC as a DLNA server and controller (Windows 7)
USB
Connecting a PC/Installing the driver
Listening
Network
Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Windows Media Player)
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
Listening to music with the Music application (Xperia)
Listening with multiple speakers (SongPal Link)
Listening to an Internet music service (Spotify)
BLUETOOTH
Selecting the BLUETOOTH audio streaming playback quality (Codec)
Listening to music on a device via a BLUETOOTH connection
Terminating the BLUETOOTH connection (After use)
USB
Listening to music on a Walkman compatible with High-Resolution Audio formats
Listening to music on a Xperia compatible with High-Resolution Audio formats
Listening to music on a PC
AUDIO IN
Listening to music on a portable audio device, etc.
Phone calls
Receiving a call
Making a call
Terminating the BLUETOOTH connection (After use)
Button functions for a phone call
Listening to High-Resolution Audio format files
About High-Resolution Audio format files
Installing Media Go and Hi-Res Audio Player to a PC
Listening to High-Resolution Audio format files via a network
Information
Specifications
About the indicators
Compatible devices and operating systems
Compatible iPhone/iPod touch models
Compatible Walkman models
Compatible operating systems (Windows)
Compatible operating systems (Mac)
Compatible DLNA devices
Compatible BLUETOOTH devices
Compatible USB devices
Software update
Updating the pre-installed software
Update method 1: Automatic update via the Internet
Update method 2: Manual update via the Internet
Searching the latest software via a network connection
Wi-Fi signal strength
Checking the Wi-Fi signal strength (reception sensitivity)
About the standby mode
Standby mode differences
Notes on use
Precautions
What is BLUETOOTH wireless technology?
What is LDAC?
About the voice guidance
Trademarks
Important information on software
Notes on software
Support website
Customer support websites
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to turn on the speaker or charge the built-in battery
Any button on the speaker cannot be operated
The speaker has entered the standby mode or BLUETOOTH/Network standby mode unexpectedly
The power indicator flashes in red
The CHARGE indicator flashes
Sound
No sound/Sound from only one speaker/Low sound level
Distorted sound/humming or noise from the speaker
The volume is getting smaller while using
Network connection
The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)
Unable to connect to a network via a Wi-Fi connection
Unable to connect to a network via a Wi-Fi connection (even though a correct SSID is selected)
The speaker cannot connect to a network using the UPDATE/WPS button
The speaker does not appear in the device list of the PC's music playback application
The speaker does not appear in the device select screen of SongPal
The speaker cannot connect to music services
The controller cannot find the speaker (The controller cannot browse the contents of the speaker)
Music started automatically (home network)
The sound is interrupted
Playback does not start
BLUETOOTH
Smartphone, iPhone, etc. cannot be paired
Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)
There is no sound (BLUETOOTH)
Distorted sound/humming or noise from the speaker
USB device
An unsupported USB device is connected
There is no sound (USB)
There is noise, skipping, or distorted sound
Playback does not start
Playback does not start from the first track
Software update
Updating the pre-installed software
Update method 1: Automatic update via the Internet
Update method 2: Manual update via the Internet
Searching the latest software via a network connection
Reset
Using the RESET button
Initializing the speaker
Disposal and transfer
Disposing of or giving away this speaker
4-589-712-11(5) Copyright 2016 Sony Corporation
Table Of Contents
Personal Audio System (SRS-HG1) Help Guide.............................................................................i
Connecting to a Wi-Fi network using a PC connected wirelessly...................................................1
Listening to music from an Internet streaming service (Google Cast)............................................5
Listening with multiple speakers (SongPal Link)............................................................................8
Connecting a Walkman compatible with High-Resolution Audio formats.....................................10
Connecting an Xperia compatible with High-Resolution Audio formats.......................................11
Connecting a PC/Installing the driver...........................................................................................12
Connecting to a portable audio device, etc..................................................................................14
Getting Started................................................................................................................................ii
What you can do with the speaker...............................................................................................15
Parts and controls.........................................................................................................................16
Included items.................................................................................................................................ii
Checking the included items...................................................................................................20
Power source..................................................................................................................................ii
Connecting to an AC outlet.....................................................................................................21
Turning the power on..............................................................................................................23
Turning the power off (standby mode)....................................................................................24
Using the BLUETOOTH/Network standby mode....................................................................25
Auto standby mode.................................................................................................................27
SongPal..........................................................................................................................................ii
About SongPal................................................................................................................................ii
How to use the SongPal screen.............................................................................................28
What you can do with SongPal...............................................................................................30
Wi-Fi network connection...............................................................................................................iii
Connecting to a Wi-Fi network using SongPal (Smartphone)................................................31
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch).......................................36
Device control................................................................................................................................iii
Listening to music on a PC via a Wi-Fi network.....................................................................41
Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network..................................44
Listening to music of the device connected to the USB port..................................................46
Listening to music from an Internet streaming service (Google Cast)......................................5
Listening with multiple speakers (SongPal Link)......................................................................8
Speaker settings............................................................................................................................iii
Setting the sound quality........................................................................................................48
Setting the auto standby mode...............................................................................................50
Setting the BLUETOOTH/Network standby mode..................................................................52
Checking the battery level......................................................................................................54
Setting the BLUETOOTH audio streaming playback quality (Codec).....................................56
TOC-1
Listening to music on a PC............................................................................................................iii
Without a Wi-Fi network.................................................................................................................iii
Connecting via a USB cable...................................................................................................58
Making a wireless connection (BLUETOOTH connection).....................................................59
With a Wi-Fi network......................................................................................................................iii
Using Media Go......................................................................................................................60
Using Windows Media Player (Windows 7 or later)................................................................61
Using other music playback software.....................................................................................62
Listening to music on a smartphone such as an Xperia or Walkman equipped
with Android...................................................................................................................................iii
Without a Wi-Fi network.................................................................................................................iii
Making a wireless connection (BLUETOOTH connection).....................................................63
Connecting via an audio cable (with stereo mini plugs)...............................................................64
With a Wi-Fi network......................................................................................................................iv
Using the Music application (Xperia only)..............................................................................65
Using SongPal........................................................................................................................66
Listening to music on an Xperia compatible with High-Resolution Audio formats.........................iv
Without a Wi-Fi network.................................................................................................................iv
Connecting via a USB cable...................................................................................................67
Making a wireless connection (BLUETOOTH connection).....................................................68
Connecting via an audio cable (with stereo mini plugs).........................................................69
With a Wi-Fi network......................................................................................................................iv
Using the Music application (Xperia only)..............................................................................65
Using SongPal........................................................................................................................70
Listening to music on an iPhone/iPod............................................................................................iv
Without a Wi-Fi network.................................................................................................................iv
Making a wireless connection (BLUETOOTH connection).....................................................71
Connecting via an audio cable (with stereo mini plugs).........................................................72
With a Wi-Fi network......................................................................................................................iv
Using SongPal........................................................................................................................70
Listening to music on a Walkman..................................................................................................iv
Making a wireless connection (BLUETOOTH connection)...........................................................71
Connecting via an audio cable (with stereo mini plugs)...............................................................72
Listening to music on a Walkman compatible with High-Resolution Audio formats.......................iv
Connecting via a USB cable.........................................................................................................73
Making a wireless connection (BLUETOOTH connection)...........................................................74
Connecting via an audio cable (with stereo mini plugs)...............................................................75
Listening to music from an Internet music service.........................................................................iv
Without a Wi-Fi network (PC)........................................................................................................iv
Connecting via a USB cable...................................................................................................76
TOC-2
Making a wireless connection (BLUETOOTH connection)...........................................................77
Without a Wi-Fi network (Smartphone)...........................................................................................v
Making a wireless connection (BLUETOOTH connection).....................................................78
With a Wi-Fi network.......................................................................................................................v
Using SongPal (Google Cast)................................................................................................79
Connections....................................................................................................................................v
Wi-Fi network connection...............................................................................................................v
Selecting the Wi-Fi network connection method....................................................................80
DLNA (Digital Living Network Alliance)..................................................................................81
Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button
of the wireless router..............................................................................................................83
Connecting to a Wi-Fi network using a PC connected wirelessly.............................................1
Disabling the Wi-Fi network function and BLUETOOTH network function.............................85
Wireless Surround/Wireless Stereo connection.............................................................................v
Using this speaker as a rear speaker (Wireless Surround)....................................................86
Connecting two speakers (Wireless Stereo)..........................................................................89
BLUETOOTH connection (pairing).................................................................................................v
How to make a wireless connection with BLUETOOTH devices............................................92
Pairing and connecting with a BLUETOOTH device..............................................................94
Pairing and connecting with a PC (Windows 10)....................................................................97
Pairing and connecting with a PC (Windows 8.1).................................................................101
Pairing and connecting with a PC (Windows 7)....................................................................109
BLUETOOTH connection (NFC).....................................................................................................v
Connecting with an NFC-compatible device by one touch (NFC)........................................115
Disconnecting the NFC-compatible device by one touch (NFC)..........................................118
Switching devices by one touch (NFC).................................................................................119
BLUETOOTH connection (with a paired device)............................................................................v
Connecting with a paired BLUETOOTH device....................................................................120
Connecting with a paired PC (Windows 10).........................................................................122
Connecting with a paired PC (Windows 8.1)........................................................................125
Connecting with a paired PC (Windows 7)...........................................................................130
Speaker Add function.....................................................................................................................vi
Connecting two speakers (Speaker Add function)...............................................................134
Switching between double mode and stereo mode (Speaker Add function)........................138
Terminating the BLUETOOTH connection (After use).........................................................140
USB device....................................................................................................................................vi
Connecting a Walkman compatible with High-Resolution Audio formats...............................10
Connecting an Xperia compatible with High-Resolution Audio formats..................................11
AUDIO IN.......................................................................................................................................vi
Connecting to a portable audio device, etc............................................................................14
TOC-3
Settings..........................................................................................................................................vi
Network..........................................................................................................................................vi
Setting your PC as a DLNA server and controller (Windows 10).........................................141
Setting your PC as a DLNA server and controller (Windows 8.1)........................................145
Setting your PC as a DLNA server and controller (Windows 7)...........................................148
USB................................................................................................................................................vi
Connecting a PC/Installing the driver.....................................................................................12
Listening.........................................................................................................................................vi
Network..........................................................................................................................................vi
Listening to music on a PC via a network (Media Go)..........................................................151
Listening to music on a PC via a network (Windows Media Player).....................................154
Listening to music on a PC via a network (Media Go with SongPal operation)....................157
Listening to music on a PC via a network (Windows Media Player with
SongPal operation)...............................................................................................................162
Listening to music with the Music application (Xperia).........................................................164
Listening to an Internet music service (Spotify)....................................................................167
BLUETOOTH.................................................................................................................................vi
Selecting the BLUETOOTH audio streaming playback quality (Codec)...............................169
Listening to music on a device via a BLUETOOTH connection...........................................171
Terminating the BLUETOOTH connection (After use).........................................................140
USB...............................................................................................................................................vii
Listening to music on a Walkman compatible with High-Resolution Audio
formats..................................................................................................................................174
Listening to music on a Xperia compatible with High-Resolution Audio formats..................176
Listening to music on a PC...................................................................................................178
AUDIO IN......................................................................................................................................vii
Listening to music on a portable audio device, etc...............................................................180
Phone calls....................................................................................................................................vii
Receiving a call..........................................................................................................................182
Making a call...............................................................................................................................185
Terminating the BLUETOOTH connection (After use)...............................................................140
Button functions for a phone call................................................................................................187
Listening to High-Resolution Audio format files............................................................................vii
About High-Resolution Audio format files...................................................................................188
Installing Media Go and Hi-Res Audio Player to a PC...............................................................189
Listening to High-Resolution Audio format files via a network....................................................190
Information....................................................................................................................................vii
Specifications.............................................................................................................................191
About the indicators....................................................................................................................194
Compatible devices and operating systems..................................................................................vii
TOC-4
Compatible iPhone/iPod touch models.................................................................................197
Compatible Walkman models...............................................................................................198
Compatible operating systems (Windows)...........................................................................199
Compatible operating systems (Mac)...................................................................................200
Compatible DLNA devices....................................................................................................201
Compatible BLUETOOTH devices.......................................................................................202
Compatible USB devices......................................................................................................203
Software update............................................................................................................................vii
Updating the pre-installed software......................................................................................204
Update method 1: Automatic update via the Internet...........................................................205
Update method 2: Manual update via the Internet...............................................................207
Searching the latest software via a network connection.......................................................209
Wi-Fi signal strength.....................................................................................................................viii
Checking the Wi-Fi signal strength (reception sensitivity)....................................................211
About the standby mode..............................................................................................................viii
Standby mode differences....................................................................................................213
Notes on use................................................................................................................................viii
Precautions...........................................................................................................................215
What is BLUETOOTH wireless technology?........................................................................217
What is LDAC?.....................................................................................................................219
About the voice guidance...........................................................................................................220
Trademarks................................................................................................................................222
Important information on software..............................................................................................223
Notes on software.......................................................................................................................224
Support website............................................................................................................................viii
Customer support websites..................................................................................................226
Troubleshooting............................................................................................................................viii
What can I do to solve a problem?.............................................................................................227
Power supply................................................................................................................................viii
Unable to turn on the speaker or charge the built-in battery................................................228
Any button on the speaker cannot be operated....................................................................229
The speaker has entered the standby mode or BLUETOOTH/Network
standby mode unexpectedly.................................................................................................230
The power indicator flashes in red........................................................................................231
The CHARGE indicator flashes............................................................................................232
Sound...........................................................................................................................................viii
No sound/Sound from only one speaker/Low sound level...................................................233
Distorted sound/humming or noise from the speaker...........................................................234
The volume is getting smaller while using............................................................................235
Network connection.......................................................................................................................ix
TOC-5
The speaker cannot connect to the network (Other equipment on the network
cannot find or recognize the speaker)..................................................................................236
Unable to connect to a network via a Wi-Fi connection........................................................237
Unable to connect to a network via a Wi-Fi connection (even though a correct
SSID is selected)..................................................................................................................238
The speaker cannot connect to a network using the UPDATE/WPS button........................239
The speaker does not appear in the device list of the PC's music playback
application............................................................................................................................240
The speaker does not appear in the device select screen of SongPal.................................241
The speaker cannot connect to music services....................................................................243
The controller cannot find the speaker (The controller cannot browse the
contents of the speaker).......................................................................................................244
Music started automatically (home network)........................................................................245
The sound is interrupted.......................................................................................................246
Playback does not start........................................................................................................247
BLUETOOTH.................................................................................................................................ix
Smartphone, iPhone, etc. cannot be paired.........................................................................248
Unable to connect the speaker to a BLUETOOTH device with One-touch (
NFC).....................................................................................................................................249
There is no sound (BLUETOOTH).......................................................................................250
Distorted sound/humming or noise from the speaker...........................................................251
USB device....................................................................................................................................ix
An unsupported USB device is connected...........................................................................252
There is no sound (USB)......................................................................................................253
There is noise, skipping, or distorted sound.........................................................................254
Playback does not start........................................................................................................255
Playback does not start from the first track..........................................................................256
Software update.............................................................................................................................ix
Updating the pre-installed software......................................................................................204
Update method 1: Automatic update via the Internet...........................................................205
Update method 2: Manual update via the Internet...............................................................207
Searching the latest software via a network connection.......................................................209
Reset..............................................................................................................................................x
Using the RESET button......................................................................................................257
Initializing the speaker..........................................................................................................258
Disposal and transfer......................................................................................................................x
Disposing of or giving away this speaker.............................................................................259
TOC-6
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting to a Wi-Fi network using a PC connected wirelessly
Note that the speaker should be initialized to the factory default for this connection. All BLUETOOTH device registration (pairing)
information is deleted. To use the BLUETOOTH connection after that, delete all pairing information on the PC, and then set
pairing again.
This section describes how to connect a PC and the speaker wirelessly, then how to connect the speaker to a wireless router,
using the PC.
Do the following before starting.
Place the speaker closer to the wireless router.
Locate the SSID (the name of a wireless network) and encryption key (WEP or WPA), which are required to set up a Wi-Fi
network. The encryption key restricts access to devices on a network. It is used to make more secure communication between
the devices connected to wireless routers or access points.
1
Have the Wi-Fi network name (SSID) and password (encryption key) of the wireless router available for
reference.
For details, refer to the operating instructions supplied with your wireless router.
2
(power)/
With the speaker turned on, press and hold the – (volume) button and the
at the same time for more than 4 seconds to initialize the settings of the speaker.
PAIRING button
The
(power) indicator flashes quickly in green for two seconds. The settings of the speaker return to their factory defaults,
and network information and all BLUETOOTH device registration (pairing) information are deleted. Then, the speaker enters
(power) indicator lights
the start-up mode automatically. It takes about 60 to 80 seconds to turn on the speaker. When the
up in red (standby mode), you can turn on the speaker.
3
Turn on the speaker.
4
Connect the speaker to the PC.
Modern UI:
1
Move the mouse pointer to the top-right (or bottom-right) corner of the Start screen to display the charms, then select
[Settings]. In the case of a touch panel, display the charms by swiping from the right side of the screen to the center,
then select [Settings].
Select
or
.
Select [SRS-HG1] from the network list.
Windows 7/Windows 8.1:
For Windows 8.1, click or tap the desktop on the Start screen.
Select
or
on the right-bottom of the screen.
Select [SRS-HG1] from the network list.
Windows 10:
Select
on the right-bottom of the screen.
Select [SRS-HG1] – [Connect] from the network list.
Mac:
Click
at the top of the screen.
Select [Open Network Preferences...].
Select [SRS-HG1] from the network list.
5
Display the [Sony Network Device Settings] screen.
1. Launch a browser (Internet Explorer, Safari, etc.).
2. Enter the following URL in the address bar.
http://192.168.211.129
2
6
Select [Network Settings] from the menu.
7
Enter the SSID of the wireless router and the password.
8
Select [Apply].
9
Check that the LINK indicator lights up in orange.
When the Wi-Fi connection is completed, the LINK indicator lights up in orange. It may take more than a minute for the LINK
indicator to light up.
3
The connection is complete.
10 Connect the PC to the wireless router to be used.
Hint
If you want to set a fixed IP address, set in the screen in step
above.
When the connection of the speaker to your Wi-Fi network has completed, connect your PC to the previous destination or your wireless router.
Note
This procedure needs to be completed within 30 minutes. If you cannot complete within 30 minutes, start over from step
.
Until you finish the Wi-Fi network setting, it will not be protected. The Wi-Fi network will be protected again after setting the Wi-Fi security.
When you connect the speaker to a Wi-Fi network for the first time after purchase, the BLUETOOTH/Network standby mode is turned on
automatically.
4-589-712-11(5) Copyright 2016 Sony Corporation
4
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Listening to music from an Internet streaming service (Google Cast)
You can enjoy music from various streaming services offered on the internet via your smartphone, iPhone, etc. with SongPal
installed.
You need to download a Google Cast-enabled music service app.
. If you have not yet set up Google Cast,
If you have already installed a Google Cast enabled music application, go to step
follow the steps below.
For details about Google Cast, refer to the following URL:
http://www.google.com/cast/audio/learn/
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
5
4
Tap [Google Cast].
5
Tap [Learn how to cast].
6
See the instructions, then find and install a Google Cast-enabled app on your smartphone/iPhone.
7
Launch the Google Cast-enabled app.
8
Tap the Cast button, and then tap [h.ear go (SRS-HG1)].
9
Select and start playback a track on the Google Cast-enabled app, and adjust the volume.
Music will be heard from the speaker.
To enjoy a more dynamic sound
6
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Note
Depending on the country or region, music services and their period of availability may differ. Separate registration is required for certain services.
An update of the device may be required.
In some cases, the speaker may need to be activated by a music service. If you activated the speaker, you can use music services. Follow the
instructions on the music service’s application or SongPal.
Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony bears no responsibility for this.
Related Topic
What you can do with SongPal
4-589-712-11(5) Copyright 2016 Sony Corporation
7
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Listening with multiple speakers (SongPal Link)
You can enjoy listening to your favorite music in various styles by wireless speaker combinations.
Compatible models
For more details about SongPal Link and compatible models for Wireless Surround and Wireless Stereo functions, refer to the
following URL.
http://sony.net/nasite/
SongPal Link features
The Wireless Multi-room function, Wireless Surround function, and Wireless Stereo function are available.
To switch between functions, cancel the function you are using, and then operate for the other function. To cancel a function,
operate on SongPal. For the Wireless Surround function or Wireless Stereo function, you can also cancel the function by pressing
and holding the SET UP button on the rear of the speaker until a beep is heard. The L/R indicators turn off, and the function is
canceled. The grouping is also canceled.
Note
To play back music stored on a PC, the server (DMS) function is required on the PC. For more information, refer to the operating instructions for
the PC.
Only music files on the server device of the home network can be played back. Sound from video files cannot be played back.
Playing music in more than one room at the same time (Wireless Multi-room)
By grouping speakers, you can fill your rooms with same music simultaneously.
For music stored on a PC or NAS, you can also listen to different songs from each speaker.*
8
You can save the settings of your favorite speaker group.
For more details on the Wireless Multi-room function (such as grouping and group playback), refer to the following URL.
* Different songs stored on a smartphone or tablet cannot be output from each speaker.
http://info.songpal.sony.net/help/
Using the speaker as a rear speaker (Wireless Surround)
Enjoy even greater surround sound with additional speakers.
For more details, see "Using this speaker as a rear speaker (Wireless Surround)."
Using two speakers (Wireless Stereo)
Pair two speakers together to create wider, stereo sound.
For more details, see "Connecting two speakers (Wireless Stereo)."
Related Topic
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
4-589-712-11(5) Copyright 2016 Sony Corporation
9
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting a Walkman compatible with High-Resolution Audio formats
You can connect a Walkman compatible with High-Resolution Audio formats to the speaker with the supplied micro-USB cable
and an optional High-Resolution Audio USB Adaptor WM-PORT Cable. *
The speaker receives unconverted digital audio data, which is converted to analog data through the digital-to-analog converter of
the speaker before being output.
*
Optional High-Resolution Audio USB Adaptor WM-PORT Cable can be ordered from your nearest Sony Service Center.
1
Connect an optional High-Resolution Audio USB Adaptor WM-PORT Cable to the Walkman.
2
Connect the supplied micro-USB cable to the optional High-Resolution Audio USB Adaptor WM-PORT
cable and USB port.
Note
Sony is not responsible for loss or damage of data in a Walkman that is connected to the speaker.
The Walkman will not be charged if it is connected to the USB port.
Related Topic
About High-Resolution Audio format files
Listening to music on a Walkman compatible with High-Resolution Audio formats
4-589-712-11(5) Copyright 2016 Sony Corporation
10
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting an Xperia compatible with High-Resolution Audio formats
You can connect an Xperia compatible with High-Resolution Audio formats to the speaker with the supplied micro-USB cable and
an optional cable for Xperia.
The speaker receives unconverted digital audio data, which is converted to analog data through the digital-to-analog converter of
the speaker before being output.
1
Connect an optional cable for Xperia to the Xperia.
2
Connect the supplied micro-USB cable to the optional cable and USB port.
Note
Sony is not responsible for any loss or damage to data in an Xperia that is connected to the speaker.
The Xperia will not charge if it is connected to the USB port.
Related Topic
About High-Resolution Audio format files
Listening to music on a Xperia compatible with High-Resolution Audio formats
4-589-712-11(5) Copyright 2016 Sony Corporation
11
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting a PC/Installing the driver
You can connect a PC to the USB port with the supplied micro-USB cable.
To play High-Resolution Audio format files
The speaker is compatible with High-Resolution Audio format (192 kHz/24 bit).
To play High-Resolution Audio format files on your PC with the speaker, you need to download and install "Media Go" and "HiRes Audio Player" to your PC.
1
Connect a PC to the USB port with the supplied micro-USB cable.
When connecting to a Windows PC, the driver is automatically installed. If it is not installed automatically, visit one of the
following websites, and download and install the driver.
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
For details how to install the application, follow the instructions on the website.
Note
Sony does not guarantee correct operation when a USB hub or USB extension cable is used.
Do not disconnect the PC during operation. To prevent damage to data, stop playback, then turn off the power of the speaker before disconnecting
the PC.
12
Related Topic
About High-Resolution Audio format files
Installing Media Go and Hi-Res Audio Player to a PC
Listening to music on a PC
4-589-712-11(5) Copyright 2016 Sony Corporation
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting to a portable audio device, etc.
Be sure to turn off the power of the device before making any connections.
1
Connect a device to the AUDIO IN jack with a commercially-available audio cable (with stereo mini
plugs).
*
If you use a cable (with stereo mini plugs) with significant resistance, the sound may be lower. Therefore make sure you use a cable (with stereo
mini plugs) with low resistivity.
Note
Connecting to the TV is not recommended.
If connecting the TV to the AUDIO IN jack of the speaker, the sound will be delayed.
If connecting the TV or game equipment to the AUDIO IN jack of the speaker, the sound will not match to the picture.
Related Topic
Listening to music on a portable audio device, etc.
4-589-712-11(5) Copyright 2016 Sony Corporation
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
What you can do with the speaker
Compatible with High-Resolution Audio formats up to 192 kHz/24 bit
Music playback via a wireless connection (DLNA/BLUETOOTH)
Music service support
Music services and their period of availability may differ. An update of the speaker may be required. Services offered by third
parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility for such
situations.
BLUETOOTH supported codec*1 : SBC (Subband Codec) / AAC (Advanced Audio Coding) / LDAC
By connecting the speaker with a smartphone via BLUETOOTH, you can talk hands-free using the built-in microphone and
speaker.
"Noise suppression" and "Echo cancellation" enable phone calls with high-quality sound.
Noise suppression: Noise picked up by the speaker is suppressed, so the caller will hear your voice with less noise.
Echo cancellation: By reducing sound from the speaker picked up by the speaker microphone, echoes generated by the
caller's phone will be suppressed.
Easy operation from your smartphone and tablet*2
Compatible with DSEE HX
This function enables enhancement*3 of the sound quality for compressed audio files and restores high-range sound removed
during the compression process. [Auto] is set as the default setting so you can enjoy both compressed audio files and highresolution audio files.
Compatible with ClearAudio+
*1
Audio signal compression and conversion format
Only when SongPal is installed on your device
*3 Enhancement up to 192 kHz/24 bit
*2
4-589-712-11(5) Copyright 2016 Sony Corporation
15
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Parts and controls
Top and bottom
Rear
16
1.
(power)/
PAIRING button/indicator
Press to turn the speaker’s power on and off (standby mode).
While the speaker is turned on, press and hold until the beep sounds. The speaker is then in the pairing mode for the
BLUETOOTH connection.
2. CHARGE indicator
Lights up or flashes to indicate the charging status of the built-in lithium-ion battery.
3. -/+ (volume) buttons
(power) indicator flashes according to the volume adjustment when pressed. The + button
Press to adjust the volume. The
has a tactile dot. Use the tactile dot as a reference when operating the remote.
4. EXTRA BASS button/indicator
Press to set the sound effects. Lights up when set to on.
5.
(call) button
Press to receive a call. It has a tactile dot. Use the tactile dot as a reference when operating the remote.
6. AUDIO IN indicator
Lights up while in the AUDIO IN mode.
7. USB indicator
Lights up while in the USB mode.
8. BLUETOOTH indicator
Lights up or flashes while in the BLUETOOTH mode to indicate the status of the BLUETOOTH connection.
9. NETWORK indicator
17
Lights up while in the network mode, or depending on the receiving service.
10 LINK indicator
.
Indicates the status of the speaker’s network connection.
11 N-Mark
.
If your connecting device such as a smartphone is NFC-compatible, touch it on the N-Mark of the speaker. The speaker will
automatically turn on, register (pair) with the device, and make a BLUETOOTH connection.
12 Grille detachment lever
.
Removes the front speaker grille.
13 RESET button
.
Push to reset the speaker. If the speaker cannot be turned on or operated, pushing the RESET button with a pointed object,
such as a pin, may resolve problems.
14 FUNCTION button
.
Press to change the speaker modes in the following order:
NETWORK
BLUETOOTH
USB
AUDIO IN
AUDIO IN
NETWORK
...
15 Microphone
.
For a hands-free call
16 AUDIO IN jack
.
Connect to the headphone jack of a portable audio device, etc., using a commercially-available audio cable (with stereo mini
plugs).
17 USB port
.
Connect a PC with the supplied micro-USB cable. Use a dedicated cable (not supplied) when connecting a Walkman or
Xperia compatible with High-Resolution Audio formats.
18 DC IN 5 V jack
.
Connect the supplied micro-USB cable and USB AC adaptor.
19
.
(right)/
(left) indicator
Lights up or flashes depending on the status of the speaker while the Wireless Surround function, Wireless Stereo function or
Speaker Add function *1 is on.
20 STEREO PAIR button
.
Press to use the Wireless Stereo function or Speaker Add function *1 when two speakers are connected.
21 SET UP button
.
Press to use the Wireless Surround function, combining the speaker and other audio devices.
22 UPDATE/WPS button/UPDATE indicator
.
Lights up or flashes depending on the status of the speaker's software update. After pressing and holding for 2 seconds
while the indicator is lit, the software update starts after the beep sounds from the speaker.
18
If your wireless router has a Wi-Fi Protected Setup™(WPS) button, you can use this button to connect to the network. After
pressing and holding for two seconds, the speaker is ready to connect to a wireless router after the beep sound from the
speaker *2 .
If your wireless router has a Wi-Fi Protected Setup™(WPS) button (AOSS), you can connect to the Wi-Fi network by this
method. For details, refer to the operating instructions supplied with your wireless router.
*1
For more details, refer to the following URL.
http://sony.net/nasite/
*2 Not available while the UPDATE indicator is lit
Related Topic
About the indicators
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
Connecting two speakers (Speaker Add function)
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19
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Checking the included items
After unpacking, check that all items in the list below are included.
If any items are missing, contact your dealer.
The number in ( ) indicates the quantity.
Personal audio system (h.ear go (SRS-HG1)) (1)
USB AC adaptor (1)
Micro-USB cable (1)
AC power cord *
Conversion adaptor *
Operating Instructions (Warranty Card * ) (1)
Provides important safety information, BLUETOOTH connection method, troubleshooting, etc.
Reference Guide*
Provides important safety information.
Warranty card *
*
Depending on your region/country
4-589-712-11(5) Copyright 2016 Sony Corporation
20
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting to an AC outlet
You can operate the speaker by connecting to the AC outlet with the supplied USB AC adaptor or by using the built-in lithium-ion
battery (rechargeable).
Before using the speaker for the first time, be sure to charge the battery by connecting the speaker to an AC outlet via the
supplied USB AC adaptor and micro-USB cable.
(power) indicator starts flashing in green after about two
When connecting the micro-USB cable to the DC IN 5 V jack, the
(power) indicator is lit
seconds, and then the speaker enters the start-up mode. It takes about 15 to 30 seconds. After that, the
in red (standby mode), and you can turn on the speaker.*1
When the battery is charged, you can use the speaker without using the USB AC adaptor.
*1
For the protection of the battery, the
(power)/
PAIRING button is locked when shipping.
1
Connect the supplied USB AC adaptor and micro-USB cable.
2
Connect the micro-USB cable to a DC IN 5 V jack.
3
Connect the USB AC adaptor to an AC outlet.
Do not use other than the supplied USB AC adaptor, micro-USB cable, and AC power cord.
When the speaker is connected to an AC outlet via the USB AC adaptor, charging starts and the CHARGE indicator lights up
in orange. Charging is completed in about 3 hours *2 and the indicator turns off.
*2
When the speaker is turned off, time that is required to charge the empty battery to its full capacity.
21
If a AC power cord or conversion adaptor is supplied
The shape of the plug on the USB AC adaptor and the connection method differ. According your country or region, connect the
AC power cord and conversion adaptor to the USB AC adaptor.
Lifespan of a lithium-ion battery
When making a BLUETOOTH (SBC) connection: Approx. 12 hours (at normal playback)*3
When connected to a network: Approx. 8 hours (at normal playback)*4
*3
When the specified music source is used, the BLUETOOTH device is set to the maximum volume, and the volume level of the speaker is set to 33.
The battery life when the volume level of the speaker is set to maximum will be 4 hours.
*4 When the specified music source is used, the network device is set to the maximum volume, and the volume level of the speaker is set to 33. The
battery life when the volume level of the speaker is set to maximum will be 4 hours.
When the battery is running low
When the CHARGE indicator flashes slowly, the battery is running low and needs to be charged. Charge the speaker by
connecting to an AC outlet via the USB AC adaptor.
Hint
Even when listening to music from the speaker, you can charge the speaker if it is connected to the AC outlet. (The CHARGE indicator is not lit.)
However, it is recommended to turn off the speaker for charging because the charging time may become longer.
Note
Charge the battery before use.
When connecting the USB AC adaptor to the speaker for the first time, the
(power) indicator flashes slowly in green for about 20 to 30
(power) indicator lights up in red, the speaker is not turned on by pressing the
(power)/
seconds, and then it lights up in red. Unless the
PAIRING button.
Charge the battery before use, otherwise the power will not turn on. If the battery life is low, the speaker is not turned on immediately even when
connected the USB AC adaptor.
Charge the battery at least 1 hour before use.
When the speaker is turned on, the CHARGE indicator is not lit even when the USB AC adaptor is connected. (Charging is started.)
When you switch the power source between an AC outlet and battery by connecting/disconnecting the USB AC adaptor, sound output will stop for
a short while. This is not a malfunction.
If you use the speaker at a high volume, the battery power and the volume may reduce even when connected to an AC outlet. When using the
speaker while charging the battery, turn the volume to low. Or turn off the speaker, and wait until the battery is charged fully.
If you use the speaker at a high volume for a long time, the battery power and the volume may reduce even when connected to an AC outlet. This
is not a malfunction. In this case, turn off the speaker, and wait until the battery is charged fully.
When the battery life is low (CHARGE indicator flashes), the maximum output level of the speaker becomes low.
In a very high or low temperature, charging the battery will be stopped for its safety. If the charging continues for a long time, the charging may be
stopped. Charge the battery in the usable temperature range (5 °C to 35 °C).
If you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance.
22
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Turning the power on
1
Press the
The
(power)/
PAIRING button.
(power) indicator lights up in green.
Hint
The LINK indicator may also begin to flash or light up when the speaker is turned on.
It may take a while before the speaker turns on.
When you turn on the speaker in the BLUETOOTH/Network standby mode, the start-up time becomes shorter and the speaker will become
operational sooner, than when you turn on the speaker in standby mode.
To turn on the BLUETOOTH/Network standby mode, first turn on the speaker that is connected to an AC outlet via the supplied USB AC adaptor
(power)/
PAIRING button and the FUNCTION button until the
(power) indicator lights up in
and micro-USB cable. Then press and hold the
orange.
Note
When the CHARGE indicator flashes slowly, the battery is running low and needs to be charged. Charge the speaker by connecting to an AC
outlet via the USB AC adaptor.
When the speaker is being powered by the built-in battery only, the BLUETOOTH/Network standby mode is not available.
Related Topic
Turning the power off (standby mode)
About the indicators
Using the BLUETOOTH/Network standby mode
About the voice guidance
23
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Turning the power off (standby mode)
1
Press the
The
(power)/
PAIRING button.
(power) indicator flashes slowly in green. When the indicator lights up in red, the speaker enters the standby mode.
Hint
If you turn off the speaker when it is connected to an AC outlet via the USB AC adaptor, and while the BLUETOOTH/Network standby mode is on,
(power) indicator lights up in orange and the speaker enters the BLUETOOTH/Network standby mode.
the
Note
If you turn off the speaker while the LINK indicator is flashing, the
(power) indicator may flash for several tens of seconds. This is not a
(power) indicator is flashing, the speaker is not operational. Wait until the indicator
malfunction. Wait until the indicator stops flashing. While the
stays lit.
(power) indicator will be off. To
If the speaker has been turned off for 30 hours without charging, it will enter the power saving mode, and the
(power)/
PAIRING button for more than two seconds, or connect the speaker to an AC
cancel the power saving mode, press and hold the
outlet via the supplied USB AC adaptor and micro-USB cable. In this case, it will take about 15 to 30 seconds to start up the speaker. You cannot
make a BLUETOOTH connection between the speaker and another NFC-compatible device by one touch (NFC) when the speaker is in the power
(power) indicator starts flashing by turning on the speaker, touch with a smartphone again.
saving mode. After the
Related Topic
Using the BLUETOOTH/Network standby mode
Auto standby mode
Standby mode differences
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Using the BLUETOOTH/Network standby mode
If the BLUETOOTH/Network standby mode is on, the speaker turns on when a BLUETOOTH device or network device is
operated. The BLUETOOTH or network connection then starts.
When you turn on the speaker in the BLUETOOTH/Network standby mode, the start-up time becomes shorter and the speaker
will become operational sooner, than when you turn on the speaker in the standby mode.
The BLUETOOTH/Network standby mode can be set only when the speaker is connected to an AC outlet via the USB AC adaptor
(supplied).
1
Connect the speaker to the AC outlet via the USB AC adaptor, then turn the speaker on.
The
2
(power) indicator lights up in green.
(power)/
PAIRING button and the FUNCTION button simultaneously until the
Press and hold the
(power) indicator lights up in orange.
The speaker turns off and enters the BLUETOOTH/Network standby mode.
If you operate a BLUETOOTH device or network device to connect to the speaker, the speaker turns on automatically and
connection starts.
To turn off the BLUETOOTH/Network standby mode
With the speaker turned on, press and hold the
(power)/
PAIRING button and the FUNCTION button simultaneously. When
the indicator lights up in red, the BLUETOOTH/Network standby mode is turned off and the speaker enters the standby mode.
Note
25
The BLUETOOTH/Network standby mode can be set only when the speaker is connected to an AC outlet via the USB AC adaptor (supplied).
When the speaker is being powered by the built-in battery only, the BLUETOOTH/Network standby mode is not available.
Related Topic
Turning the power off (standby mode)
Setting the auto standby mode
Standby mode differences
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Auto standby mode
The speaker automatically enters the standby mode or switches to the BLUETOOTH/Network standby mode if the speaker
remains in any of the following states for about 15 minutes.
No operation of the speaker
No connect/disconnect operations to the speaker from external devices
Music (sound) is not played while connected to an external device.
The speaker is not connected via BLUETOOTH by HFP.
Hint
The auto standby mode can be turned off by using SongPal.
Note
The auto standby mode may not work depending on the connecting device during the AUDIO IN function.
Related Topic
Setting the auto standby mode
Standby mode differences
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27
Help Guide
Personal Audio System
h.ear go (SRS-HG1)
How to use the SongPal screen
SongPal is an application for controlling Sony audio devices which are compatible with SongPal, by your smartphone, iPhone, etc.
Search for SongPal at Google Play or the App Store and download with your smartphone, iPhone, etc. After downloading
[SongPal] will be displayed on the screen.
SongPal onto your smartphone, iPhone, etc.
For details about SongPal, refer to the following URL:
http://info.songpal.sony.net/help/
The specification and design of the application may change without notice.
To start up SongPal on your smartphone, iPhone, etc.
Tap [SongPal] on your smartphone, iPhone, etc.
SongPal
Make sure that your smartphone, iPhone, etc. is connected to a network when starting SongPal at the first time.
The overview of the devices on the home network is displayed. You can select the audio device to play or group the audio
devices using SongPal Link.
You can select sound sources for playback. Also, you can make various sound/network settings of an audio device.
28
Note
The screens above are the display examples. The actual display may differ.
What you can control with SongPal varies depending on the connected device.
Related Topic
What you can do with SongPal
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
What you can do with SongPal
SongPal is an application for controlling Sony audio devices which are compatible with SongPal, by your smartphone, iPhone, etc.
Search for SongPal at Google Play or the App Store and download it onto your smartphone, iPhone, etc.
For details about SongPal, refer to the following URL:
http://info.songpal.sony.net/help/
Downloading SongPal onto your smartphone/iPhone provides the following.
Sound settings of the speaker
You can easily customize your sound, or use the “ClearAudio+” and “DSEE HX” settings recommended by Sony.
Music service
You can configure the initial settings to use music services* .
*
Depending on the country or region, music services and their period of availability may differ. Separate registration is required for certain services. An
update of the device may be required.
Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility for such
situations.
Controlling devices on your home network
You can play music stored in your PC or home network server over your network.
Note
What you can control with SongPal varies depending on the connected device. The specification and design of the application may change without
notice.
4-589-712-11(5) Copyright 2016 Sony Corporation
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting to a Wi-Fi network using SongPal (Smartphone)
You can connect the speaker to a Wi-Fi network using SongPal installed on your smartphone. First, make a BLUETOOTH
connection between the speaker and the smartphone. Then configure the Wi-Fi network settings. Wi-Fi network settings in
SongPal are sent from your smartphone to the speaker via BLUETOOTH.
within 15 minutes after turning on the speaker. If the speaker is not operated for more than 15 minutes, the
Complete step
speaker enters the standby mode automatically by the auto standby mode.
Do the following before starting.
Place the speaker closer to the wireless router.
Before starting this procedure, be aware that the setting information of your Wi-Fi network will not be protected until the setting is
complete. After the setting is complete, the setting information of your Wi-Fi network will be protected again when you set wireless
LAN security.
The specification and design of the application may change without notice.
1
Connect your smartphone to your wireless router.
Connect it to 2.4 GHz band (11b, 11g, and 11n) or 5 GHz band (11a and 11n). The speaker does not support IEEE
802.11ac.
2
Have the Wi-Fi network name (SSID) and password of the wireless router available for reference.
Some wireless routers have multiple SSIDs. Be sure to have the SSID that your smartphone is connected to.
For details, refer to the operating instructions supplied with your wireless router.
3
Install SongPal on your smartphone.
Search for SongPal at Google Play.
SongPal
4
Turn on the speaker.
Complete step
within 15 minutes after turning on the speaker.
31
The
5
(power) indicator lights up in green, then the LINK indicator begins to flash.
Tap [SongPal] on your smartphone to start up the application.
Follow the instructions on the screen.
SongPal
6
If your smartphone is NFC-compatible, turn on the NFC function, and unlock the screen of the
smartphone. Then touch the smartphone on the N-Mark of the speaker. If your smartphone is not NFC.
compatible, go to step
Keep touching the smartphone on the N-Mark (
.
seconds). Then go to step
7
) of the speaker until the smartphone responds (it may take a few
If your smartphone is not NFC-compatible, make the BLUETOOTH connection between the speaker
and the smartphone.
1. Turn on the BLUETOOTH function of your smartphone.
2. Tap [Bluetooth settings] on the SongPal screen of your smartphone.
32
3. Press the FUNCTION button repeatedly until the BLUETOOTH indicator lights up.
The speaker enters the BLUETOOTH mode.
When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this
case, by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly and
the speaker will enter the pairing mode automatically. Then go to step 5.
4. Press and hold the
(power)/
PAIRING button of the speaker until beeps are heard.
The BLUETOOTH indicator begins to flash quickly, and the speaker enters the pairing mode.
5. Tap [h.ear go (SRS-HG1)] on the SongPal screen of your smartphone.
If [h.ear go (SRS-HG1)] is not displayed, search for the device. For details, refer to the operating instructions of your
smartphone.
33
8
Check that the BLUETOOTH indicator on the speaker is changed to lit from flashing.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit.
9
Configure the Wi-Fi network settings by your smartphone, following the on-screen instructions of
SongPal.
If a password is required, select the SSID that you recorded in step
, and enter the password.
The following screen will be displayed.
10 Check that the LINK indicator on the speaker lights up in orange.
34
When the Wi-Fi connection is completed, the LINK indicator lights up in orange.
Depending on the environment, it may take more than a minute for the LINK indicator to light up.
The connection is complete.
Note
To download the app, you may have to pay a communication fee, depending on your Internet contract.
When you connect the speaker to a Wi-Fi network for the first time after purchase, or after you initialize the speaker, the BLUETOOTH/Network
standby mode is turned on automatically.
When connecting a smartphone with using the NFC function, be careful not to touch the FUNCTION button and -/+ (volume) buttons at the same
time with the smartphone.
Related Topic
Auto standby mode
Standby mode differences
Listening to music on a PC via a Wi-Fi network
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
You can connect the speaker to a Wi-Fi network using SongPal installed on your iPhone/iPod touch. First, make a BLUETOOTH
connection between the speaker and the iPhone/iPod touch. Then configure the Wi-Fi network settings. Wi-Fi network settings in
SongPal are sent from your iPhone/iPod touch to the speaker via BLUETOOTH.
within 15 minutes after turning on the speaker. If the speaker is not operated for more than 15 minutes, the
Complete step
speaker enters the standby mode automatically by the auto standby mode.
Do the following before starting.
Place the speaker closer to the wireless router.
Before starting this procedure, be aware that the setting information of your Wi-Fi network will not be protected until the setting is
complete. After the setting is complete, the setting information of your Wi-Fi network will be protected again when you set wireless
LAN security.
The specification and design of the application may change without notice.
1
Connect your iPhone/iPod touch to your wireless router.
Connect it to 2.4 GHz band (11b, 11g, and 11n) or 5 GHz band (11a and 11n). The speaker does not support IEEE
802.11ac.
2
Search for SongPal at the App Store and download it onto your iPhone/iPod touch.
SongPal
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3
Turn on the speaker.
within 15 minutes after turning on the speaker.
Complete step
(power) indicator lights up in green, then the LINK indicator begins to flash.
The
4
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this case,
by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly and the speaker
.
will enter the pairing mode automatically. Then go to step
5
Press and hold the
(power)/
PAIRING button of the speaker until beeps are heard.
The BLUETOOTH indicator begins to flash quickly, and the speaker enters the pairing mode.
6
Search for the speaker on the iPhone/iPod touch.
1. Select [Settings].
2. Tap [Bluetooth].
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3. Tap [
] to display [
].
4. Tap [h.ear go (SRS-HG1)].
7
Check that the BLUETOOTH indicator on the speaker is changed to lit from flashing.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit.
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8
Configure the Wi-Fi network settings of the speaker, following the on-screen instructions of SongPal.
1. Tap [SongPal] on your iPhone/iPod touch to start up the application..
Follow the instructions on the screen.
SongPal
2. When the following screen is displayed, tap [OK].
3. If [Share Wi-Fi Settings?] is displayed, tap [Allow].
The following screen will be displayed.
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9
Check that the LINK indicator on the speaker lights up in orange.
When the Wi-Fi connection is completed, the LINK indicator lights up in orange.
Depending on the environment, it may take more than a minute for the LINK indicator to light up.
The connection is complete.
Note
To download the app, you may have to pay a communication fee, depending on your Internet contract.
When you connect the speaker to a Wi-Fi network for the first time after purchase, or after you initialize the speaker, the BLUETOOTH/Network
standby mode is turned on automatically.
Related Topic
Auto standby mode
Standby mode differences
Listening to music on a PC via a Wi-Fi network
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Personal Audio System
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Listening to music on a PC via a Wi-Fi network
You can use a smartphone, iPhone, etc. with SongPal installed as a DLNA controller (operating device). You can select/play
music files on a PC via a Wi-Fi network by operating your smartphone, iPhone, etc.
To listen to music on the PC, it is necessary to set the PC as a DLNA server.
The specification and design of the application may change without notice.
1
Set up your PC as a DLNA server.
For details about settings, see Related Topic below.
2
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
3
Tap [h.ear go (SRS-HG1)].
4
Tap [Home Network].
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5
Select the DLNA server registered for your PC, by following the on-screen instruction of SongPal.
6
Select a song from the list and start playback.
Music in your PC will be heard from the speaker.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
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*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Related Topic
DLNA (Digital Living Network Alliance)
Compatible DLNA devices
Setting your PC as a DLNA server and controller (Windows 10)
Setting your PC as a DLNA server and controller (Windows 8.1)
Setting your PC as a DLNA server and controller (Windows 7)
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
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Listening to music on a smartphone, iPhone, etc. via a Wi-Fi network
You can listen to the music stored in your smartphone, iPhone, etc. over Wi-Fi network with SongPal.
The specification and design of the application may change without notice.
1
Connect the speaker and a smartphone, iPhone, etc. to the same network.
Connect the speaker and your smartphone, iPhone, etc. to the same SSID of your wireless router.
The LINK indicator lights up in orange when the speaker is connected to your network.
2
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
3
Tap [h.ear go (SRS-HG1)].
4
Tap [My Music].
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5
Start playing back music on your smartphone, iPhone, etc., and adjust the volume.
Music will be heard from the speaker.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
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Personal Audio System
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Listening to music of the device connected to the USB port
You can use a smartphone, iPhone, etc. with SongPal installed as a remote control to select the PC, Walkman, or Xperia
connected to the USB port of the speaker. Operate the connected device to play back music.
The specification and design of the application may change without notice.
1
Connect the device to the USB port of the speaker.
For details about connection, see Related Topic below.
2
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
3
Tap [h.ear go (SRS-HG1)].
4
Tap [USB DAC].
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5
Play back music on the PC.
For details, refer to the operating instructions of your PC.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Related Topic
Connecting an Xperia compatible with High-Resolution Audio formats
Connecting a Walkman compatible with High-Resolution Audio formats
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Personal Audio System
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Setting the sound quality
You can easily customize the sound quality of the speaker by using your smartphone, iPhone, etc. with SongPal installed.
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
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4
Tap [Sound].
5
Select the desired setting and set the sound quality.
You can set the following sound settings.
ClearAudio+
You can enjoy ClearAudio+ mode (Sony-recommended sound quality). ClearAudio+ mode is set as the default.
Equalizer
You can set the sound quality according to the music genre.
DSEE HX
This function enables enhancement* of the sound quality for compressed audio files and restores high-range sound
removed during the compression process. [Auto] is set as the default setting so you can enjoy both compressed audio
files and high-resolution audio files.
*
Enhancement up to 192 kHz/24 bit.
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Setting the auto standby mode
You can turn on/off the auto standby mode of the speaker, using SongPal installed on your smartphone, iPhone, etc.
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
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4
Tap [Power Option].
5
Tap [Auto Standby].
Set the auto standby mode to on/off. If you set the auto standby mode to off, the speaker will not enter the standby mode or
(power)/
BLUETOOTH/Network standby mode automatically. When the auto standby mode is turned off, press the
PAIRING button on the speaker to turn off the speaker.
Related Topic
Auto standby mode
Standby mode differences
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Setting the BLUETOOTH/Network standby mode
You can turn on/off the BLUETOOTH/Network standby mode of the speaker, using SongPal installed on your smartphone, iPhone,
etc.
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
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4
Tap [System].
5
Tap [Network Standby].
Set the BLUETOOTH/Network standby mode to on/off.
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Checking the battery level
You can check the battery level of the speaker using the SongPal installed on your smartphone, iPhone, etc.
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
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4
Tap [Power Option].
5
Check [Battery Level] on the screen.
The battery level of the speaker is displayed.
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Setting the BLUETOOTH audio streaming playback quality (Codec)
You can select the BLUETOOTH audio streaming playback quality of the speaker, using SongPal installed on your smartphone,
iPhone, etc.
The specification and design of the application may change without notice.
1
Tap [SongPal] on your smartphone, iPhone, etc. to start up the application.
SongPal
2
Tap [h.ear go (SRS-HG1)].
3
Tap [Settings].
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4
Tap [Other Settings].
5
Tap [Bluetooth Codec] and select the desired codec.
You can set the following.
Auto: Optimal codec is automatically selected from AAC, LDAC, and SBC.
SBC: SBC is selected.
Note
If the playback quality setting is changed with the speaker turned on, the BLUETOOTH connection is terminated. In this case, connect the
BLUETOOTH device manually again. After reconnecting, the playback quality is switched.
You may also need to adjust the settings of the connected device to change the playback quality setting, such as SBC, AAC, LDAC. For details,
refer to the operating instructions supplied with the device.
Related Topic
Selecting the BLUETOOTH audio streaming playback quality (Codec)
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Connecting via a USB cable
Operate an application such as Media Go to play back music.
This connection method is suitable for playing back high-resolution audio files.
1. Connecting a PC/Installing the driver
2. Installing Media Go and Hi-Res Audio Player to a PC
3. Listening to music via a music playback application
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Making a wireless connection (BLUETOOTH connection)
Confirm that your PC is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your PC and the speaker by using the following methods
Pairing a device to connect to the speaker for the first time (Windows 10)/(Windows 8.1)/(Windows 7)
Connecting a paired PC and the speaker (Windows 10)/(Windows 8.1)/(Windows 7)
2. Listening to music via a music playback application
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Using Media Go
Listen to music stored on the PC from the speaker via a Wi-Fi network.
1. Connecting to a Wi-Fi network
2. Listening to music via Media Go
Operating Media Go via SongPal
A smartphone, iPhone, etc. with SongPal installed is used.
First, connect the speaker to a Wi-Fi network using SongPal (Smartphone)/(iPhone/iPod touch). Next, set your PC for operating
from a controller such as a smartphone/iPhone, then listen to music from the speaker via a Wi-Fi network.
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Using Windows Media Player (Windows 7 or later)
Operate Windows Media Player on your PC to listen to music from the speaker via a Wi-Fi network.
1. Connecting to a Wi-Fi network
2. Setting your PC as a DLNA server and controller (Windows 10)/(Windows 8.1)/(Windows 7)
3. Listening to music on a PC via a network (Windows Media Player)
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Using other music playback software
If you want to use the server function to listen to the music files stored on your PC from the speaker via a network, move or copy
music files to the library of “Media Go” or “Hi-Res Audio Player.”
Note
If you want to use a music playback software other than “Media Go” or “Hi-Res Audio Player,” make a BLUETOOTH connection with a PC.
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Making a wireless connection (BLUETOOTH connection)
Confirm that your smartphone is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your smartphone and the speaker by using the following methods
Pairing and connecting with a BLUETOOTH device
Connecting with a paired BLUETOOTH device
2. Listening to music via a music playback application
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Connecting via an audio cable (with stereo mini plugs)
A commercially-available cable (with stereo mini plugs) is required.
1. Connecting a smartphone
2. Listening to music via a music playback application
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Using the Music application (Xperia only)
Make sure that the Music application (WALKMAN application) is pre-installed in your Xperia.
1. Connect your Xperia to your wireless router.
For details on connecting your Xperia to your wireless router, refer to the operating instructions supplied with your Xperia.
2. Connecting the speaker to your wireless router
3. Listening to music with the Music application
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Using SongPal
Use your smartphone, iPhone, etc. with SongPal installed.
1. Connecting the speaker to a Wi-Fi network, using SongPal
2. Listening to music via SongPal
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Connecting via a USB cable
A dedicated cable (not supplied) is required.
This connection method is suitable for playing back high-resolution audio files.
1. Connecting an Xperia compatible with High-Resolution Audio formats
2. Listening to music via a music playback application
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Making a wireless connection (BLUETOOTH connection)
Check whether your iPhone/iPod touch is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your iPhone/iPod touch and the speaker by using the following methods
Pairing iPhone/iPod touch to connect to the speaker for the first time
Connecting a paired iPhone/iPod touch and the speaker
2. Listening to music via a music playback application
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Connecting via an audio cable (with stereo mini plugs)
A commercially-available cable (with stereo mini plugs) is required.
1. Connecting an iPhone/iPod touch
2. Listening to music via a music playback application
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Using SongPal
Use your iPhone/iPod touch with SongPal installed.
1. Connecting the speaker to a Wi-Fi network, using SongPal
2. Listening to music via SongPal
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Making a wireless connection (BLUETOOTH connection)
Confirm that your Walkman is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your Walkman and the speaker by using the following methods
Pairing and connecting with a BLUETOOTH device
Connecting with a paired BLUETOOTH device
2. Listening to music via a music playback application
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Connecting via an audio cable (with stereo mini plugs)
A commercially-available cable (with stereo mini plugs) is required.
1. Connecting a Walkman
2. Listening to music via a music playback application
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Connecting via a USB cable
An optional High-Resolution Audio USB Adaptor WM-PORT cable * is required.
This connection method is suitable for playing back high-resolution audio files.
*
Optional High-Resolution Audio USB Adaptor WM-PORT Cable can be ordered from your nearest Sony Service Center.
1. Connecting a Walkman compatible with High-Resolution Audio formats
2. Listening to music via a music playback application
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Making a wireless connection (BLUETOOTH connection)
Confirm that your Walkman is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your Walkman and the speaker by using the following methods
Pairing and connecting with a BLUETOOTH device
Connecting with a paired BLUETOOTH device
2. Listening to music via a music playback application
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Connecting via an audio cable (with stereo mini plugs)
A commercially-available cable (with stereo mini plugs) is required.
1. Connecting a Walkman
2. Listening to music via a music playback application
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Connecting via a USB cable
1. Connecting a PC/Installing the driver
2. Receiving music services on the PC
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Making a wireless connection (BLUETOOTH connection)
Confirm that your PC is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your PC and the speaker by using the following methods
Pairing a device to connect to the speaker for the first time (Windows 10)/(Windows 8.1)/(Windows 7)
Connecting a paired PC and the speaker (Windows 10)/(Windows 8.1)/(Windows 7)
2. Receiving music services on your PC
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Making a wireless connection (BLUETOOTH connection)
Make sure whether your smartphone, iPhone, etc. is equipped with the BLUETOOTH function.
1. Making a BLUETOOTH connection between your smartphone, iPhone, etc. and the speaker by using the following methods
Pairing and connecting with a BLUETOOTH device
Connecting with a paired BLUETOOTH device
2. Receiving music services on the smartphone, iPhone, etc.
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Using SongPal (Google Cast)
A smartphone, iPhone, etc. with SongPal installed is required.
You can listen to music services from the speaker via a Google Cast-enabled app.
1. Connecting the speaker to a Wi-Fi network using SongPal (smartphone)/(iPhone/iPod touch)
2. Listening to music services via a Google Cast-enabled app
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Selecting the Wi-Fi network connection method
Select the appropriate connection method for your network environment from below. Do the following before starting.
Check that the Wi-Fi network function is turned on.
If the NETWORK indicator flashes continuously when changing the speaker to the NETWORK mode, turn on the Wi-Fi
network function.
Place the speaker closer to the wireless router.
Connecting to a Wi-Fi network using SongPal
Download SongPal to your smartphone, iPhone, etc. This application provides Wi-Fi connection setup with the speaker, and
allows you to select/play music in a DLNA server (such as a PC).
For details, see “Connecting to a Wi-Fi network using SongPal (Smartphone)” or “Connecting to a Wi-Fi network using SongPal
(iPhone/iPod touch).”
Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the
wireless router
If your wireless router has a Wi-Fi Protected Setup (WPS) button, connect to the Wi-Fi network by this method.
To check if your wireless router is compatible with Wi-Fi Protected Setup (WPS), refer to the operating instructions of your router.
For details, see “Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of the wireless router.”
Connecting to a Wi-Fi network using a PC
If your wireless router does not have a Wi-Fi Protected Setup (WPS) button, connect this speaker to your PC wirelessly, and then
connect the speaker to the Wi-Fi network.
The speaker should be initialized to the factory default settings for this connection.
For details, see “Connecting to a Wi-Fi network using a PC connected wirelessly.”
Hint
If your wireless router has a Wi-Fi Protected Setup (WPS) button, you can connect to the Wi-Fi network by this method. For details, refer to the
operating instructions supplied with your wireless router.
Related Topic
Connecting to a Wi-Fi network using SongPal (Smartphone)
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
Checking the Wi-Fi signal strength (reception sensitivity)
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DLNA (Digital Living Network Alliance)
You can listen to music stored in a DLNA server (such as a PC) on a home network using the speaker.
By connecting DLNA-compatible digital devices with each other on the network, you can play back music stored in a DLNA server
by using a DLNA controller.
To use the PC as a DLNA server or controller, it is necessary to set the PC.
To listen to music in a DLNA server (PC, etc.) by operating a smartphone, iPhone, etc.
Download SongPal to your smartphone, iPhone, etc.
This application provides Wi-Fi connection setup with the speaker, and allows you to select/play music in the DLNA server (such
as a PC).
For details, see “Connecting to a Wi-Fi network using SongPal (Smartphone)/(iPhone/iPod touch),” “Listening to music on a PC
via a Wi-Fi network” or “Listening to music on a PC via a network (Media Go with SongPal operation).”
To listen to music in a DLNA server using your PC as a controller
You can play back music stored in a DLNA server by operating your PC.
Start Windows Media Player on your PC, then play back music by using the “Cast to Device” function (Windows 10) or “Play To”
function (Windows 8.1/Windows 7).
Follow the instructions on the PC screen to operate.
To use the PC as a DLNA server or controller, it is necessary to set the PC.
For details, see “Setting your PC as a DLNA server and controller (Windows 10)/(Windows 8.1)/(Windows 7),” “Listening to music
on a PC via a network (Media Go)” or “Listening to music on a PC via a network (Windows Media Player).”
Hint
You need the DLNA controller to listen to music stored in a Windows Vista PC with the speaker. For details, refer to the operating instructions of
the PC.
Note
The speaker can play MP3, Linear PCM, WMA, AAC, WAV, FLAC, ALAC and AIFF format files (only AAC files with the extension “.m4a,” “.mp4,”
or “.3gp” are playable). Even if the bit rate and file format are supported, the playback of all files is not guaranteed.
Files with DRM (Digital Rights Management) copyright protection cannot be played on the speaker. To check if a WMA file is protected by DRM,
right-click the file on the PC.
When you listen to music via a home network, it may take some time to start, since each DLNA-compatible device has to recognize the component
currently used.
Some content may not be playable with DLNA certified products.
Related Topic
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Listening to music on a PC via a Wi-Fi network
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Connecting to a Wi-Fi network using the Wi-Fi Protected Setup (WPS) button of
the wireless router
If your wireless router has a Wi-Fi Protected Setup (WPS) button, you can connect to the Wi-Fi network by this method.
To check if your wireless router is compatible with Wi-Fi Protected Setup (WPS), refer to the operating instructions of your router.
Do the following before starting.
Place the speaker closer to the wireless router.
1
Turn on the speaker.
2
Press and hold the UPDATE/WPS button on the rear of the speaker until a beep is heard (for about 2
seconds).
The LINK indicator flashes in orange and the NETWORK indicator lights up.
3
Press the Wi-Fi Protected Setup (WPS) button* of the wireless router.
Operate within 90 seconds after pressing the UPDATE/WPS button of the speaker. Depending on the wireless router, press
and hold the Wi-Fi Protected Setup (WPS) button of the wireless router for a few seconds. For details, refer to the operating
instructions of your wireless router.
*
The position and shape of the Wi-Fi Protected Setup (WPS) button differ depend on the wireless router.
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4
Check that the LINK indicator changes from flashing to staying lit in orange.
When the Wi-Fi connection is established, the LINK indicator lights up in orange.
Depending on the environment, it may take more than a minute for the LINK indicator to light up.
The connection is established.
If the LINK indicator flashes in red
The speaker failed to connect to the Wi-Fi network. Try connecting again from step
.
Hint
For details on the Wi-Fi Protected Setup (WPS) button of your wireless router, refer to the operating instructions of your wireless router.
If the Wi-Fi connection fails even if you try several times, initialize the speaker and delete the setting information of the Wi-Fi connection, then try
connecting again.
Note
When you connect the speaker to a Wi-Fi network for the first time after purchase, or after you initialize the speaker, the BLUETOOTH/Network
standby mode is turned on automatically.
Related Topic
Using the BLUETOOTH/Network standby mode
Updating the pre-installed software
Initializing the speaker
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Disabling the Wi-Fi network function and BLUETOOTH network function
To use the speaker outdoors, set the Wi-Fi network function or BLUETOOTH/Network function to OFF.
While pressing and holding the SET UP button on the rear of the speaker when the speaker is turned on, press the FUNCTION
button repeatedly. Each time you press the FUNCTION button, the speaker status changes and indicators react as follows.
Wi-Fi network function is OFF. (The NETWORK indicator and BLUETOOTH indicator flash quickly for two seconds.)
BLUETOOTH/Network function is OFF. (The NETWORK indicator and BLUETOOTH indicator flash quickly for two seconds.)
BLUETOOTH/Network function is ON. (The NETWORK indicator and BLUETOOTH indicator flash slowly for two seconds.)
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h.ear go (SRS-HG1)
Using this speaker as a rear speaker (Wireless Surround)
You can enjoy surround sound by combining with products that support the Wireless Surround function.
A Sony product (such as a sound bar/home theater system) that supports the Wireless Surround function and two h.ear go (SRSHG1) are required.
For more information including compatible models, refer to the following URL.
http://sony.net/nasite/
Preparing for using the Wireless Surround function
Connect the speaker (h.ear go (SRS-HG1)) to the wireless network. For details about the wireless network connection,
see "Selecting the Wi-Fi network connection method."
Check if the software of this speaker is the latest version. For details how to check the software version, see "Searching
the latest software via a network connection."
Setting speakers to use as rear speakers (Wireless Surround)
1
Place the speakers at a distance 1 m or less from each other, and then turn on them.
The
2
(power) indicator lights up in green.
On each speaker, press the FUNCTION button repeatedly until the NETWORK indicator lights up.
Both speakers enter the NETWORK mode.
3
Set up the Wireless Surround function on the connecting equipment.
Follow the instructions on the screen. The following operations are for a sound bar (HT-NT5) are used as an example.
1. Press the HOME button on the remote control.
2. Select [Setup], and then press the enter button.
3. Select [Wireless Surround], and then follow the instructions on the screen.
For more details, refer to the operating instructions of the connecting equipment.
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4
Check that the L/R indicators on this speaker light up.
5
On the connecting equipment, start playback and adjust the volume.
For more details, refer to the operating instructions of the connecting equipment.
Canceling the Wireless Surround function/using other functions
While using the Wireless Surround function, other functions (such as the Wireless Multi-room function, Wireless Stereo function,
Speaker Add function, BLUETOOTH connection) are not available.
Press and hold the SET UP button on this speaker until a beep is heard.
The L/R indicators turn off and the Wireless Surround function is canceled. Then, the grouping is also canceled.
Hint
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When connecting two speakers to the AC outlet using the USB AC adaptors, the power of the connected equipment and two speakers can be
linked by turning on or off the equipment or speaker (Power Interlock).
You can also set the Wireless Surround function using SongPal.
Note
If the battery level is low (the CHARGE indicator is flashing), the maximum output of the speaker decreases and a difference in volume between
two speakers may occur. When the battery level is reduced, charge the speaker. When using the speaker while charging, turn off and on the
speaker before using.
When using the Wireless Surround function, the automatic software update feature of the speaker and sound bar/home theater system is not
activated. To update the software, cancel the Wireless Surround function, and then connect the speaker or sound bar/home theater system to the
wireless network.
When using the Wireless Surround function, the speaker and sound bar/home theater system cannot be connected to the wireless network. To
connect the speaker or sound bar/home theater system to the wireless network, cancel the Wireless Surround function, and then connect it to the
wireless network.
Setting on SongPal is available when SongPal version is 4.0 or later. For more details on SongPal, refer to the following URL.
http://info.songpal.sony.net/help/
When using the Wireless Multi-room function on this speaker, setting (grouping) for the Wireless Surround function cannot be operated on this
speaker.
Related Topic
Listening with multiple speakers (SongPal Link)
Connecting two speakers (Wireless Stereo)
Connecting two speakers (Speaker Add function)
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Connecting two speakers (Wireless Stereo)
By connecting two h.ear go (SRS-HG1), you can enjoy more expanding stereo sound.
Two h.ear go (SRS-HG1) are required.
Preparing for the Wireless Stereo function
Connect the speaker (h.ear go (SRS-HG1)) to the wireless network. For details about the wireless network connection,
see "Selecting the Wi-Fi network connection method."
Check if the software of this speaker is the latest version. For details how to check the software version, see "Searching
the latest software via a network connection."
Connecting two speakers (Wireless Stereo)
1
Place the speakers at a distance 1 m or less from each other, and then turn on them.
The
2
(power) indicator lights up in green.
On each speaker, press the FUNCTION button repeatedly until the NETWORK indicator lights up.
Both speakers enter the NETWORK mode.
3
Press and hold the STEREO PAIR button on the rear of one of the speakers until beeps are heard,
which informs you to start setting the function.
The L/R indicators flash.
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4
Press and hold the SET UP button on the rear of the other speaker until beeps are heard, which
informs you to start the connection.
This operation is completed in 30 seconds from pressing the STEREO PAIR button on the previous step.
Beeps sound on each speaker to inform which speaker is set to the left or right position, and the two speakers are
connected with the Wireless Stereo function.
5
On the device connected to the speaker*, start playback, and adjust the volume.
* Operate the speaker whose LINK indicator lights up in orange.
Canceling the Wireless Stereo function/using other functions
While using the Wireless Stereo function, other functions (such as the Wireless Multi-room function, Wireless Surround function,
Speaker Add function, BLUETOOTH connection) are not available.
Press and hold the SET UP button on this speaker until a beep is heard.
The L/R indicators turn off, and the Wireless Stereo function is canceled. Then, the grouping is also canceled.
Hint
When connecting both speakers to the AC outlet using the USB AC adaptors, the power of both speakers can be turned off by operating one of
the speakers (Power Interlock).
You can also set Wireless Stereo using SongPal.
If the signal strength is weak due reasons such as separating the speakers, the connection may be canceled temporarily. Place the speakers in a
position that provides enough signal strength.
When the connection is canceled temporarily, the speakers automatically reconnect. If it takes 10 minutes or more to reconnect after canceling,
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the Wireless Stereo function is canceled. When using the Wireless Stereo function the next time, operate from step 1.
Note
When using the Wireless Stereo function, the automatic software update feature of the speakers is not activated. To update the software, cancel
the Wireless Stereo function, and then connect the speaker to the wireless network.
While using the Wireless Stereo function, one of the speakers may inform you that the latest software is available (the UPDATE indicator lights up
in orange). In this case, update the software of the speaker whose UPDATE indicator lights up in orange. For details on how to update, see
“Update method 2: Manual update via the Internet.” Grouping of the Wireless Stereo function is automatically canceled. Then, connect the other
speaker to the wireless network, and then update the software of the speaker. For details on how to update, see “Searching the latest software via
a network connection.” After updating both speakers to the latest software, set the Wireless Stereo function again.
When the wireless network is disconnected, the Wireless Stereo function is canceled. In this case, set the Wireless Stereo function manually.
When using the Wireless Stereo function, the speaker cannot be used with the BLUETOOTH connection. To use the BLUETOOTH connection,
cancel the Wireless Stereo function.
It is recommended to turn down the volume of the speaker which of pressing the STEREO PAIR button before setting the Wireless Stereo
function. The two speakers output sound for the Wireless Stereo function, so a louder sound may be output than that with playback with one
speaker.
Setting on SongPal is available when SongPal version is 4.0 or later. For more details on SongPal, refer to the following URL.
http://info.songpal.sony.net/help/
Related Topic
Listening with multiple speakers (SongPal Link)
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Speaker Add function)
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
How to make a wireless connection with BLUETOOTH devices
You can enjoy music and talking with the speaker wirelessly by using your device’s BLUETOOTH function.
Do the following before starting.
Place the BLUETOOTH device within 1 m (3 ft) of the speaker.
Connect the speaker to the AC outlet or charge the battery sufficiently.
Prepare the operating instructions supplied with the BLUETOOTH device for reference.
Turn down the volume of the BLUETOOTH device.
Stop playback on the BLUETOOTH device to avoid sudden loud sound output from the speaker.
Pairing the speaker with a BLUETOOTH device
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform same
procedures to pair to other devices.
See the following topic.
Pairing and connecting with a BLUETOOTH device
Pairing and connecting with a PC (Windows 10)/(Windows 8.1)/(Windows 7)
Connecting the speaker with a paired device
Once BLUETOOTH devices are paired, there is no need to pair them again. To connect a device already paired, see the following
topic.
Connecting with a paired BLUETOOTH device
Connecting with a paired PC (Windows 10)/(Windows 8.1)/(Windows 7)
Connecting the speaker with an NFC-compatible device by one touch (NFC)
By touching the speaker with an NFC-compatible device such as a smartphone or Walkman, etc., the speaker turns on
automatically, then pairs with the device and makes a BLUETOOTH connection.
Connecting with an NFC-compatible device by one touch (NFC)
Compatible smartphones
NFC-compatible smartphones with Android 4.1 or later installed
For details, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
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For customers in other countries/regions:
http://www.sony-asia.com/section/support
Compatible Walkman models
NFC-compatible Walkman models*
*
Even if your Walkman is compatible with the NFC function, it may not be able to make a BLUETOOTH connection with the speaker by one touch. For
details on the compatible models, refer to the operating instructions supplied with your Walkman.
NFC
NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices,
such as smartphones and IC tags. The data communication is easily activated by touching the device to the specific
position on the speaker.
Note
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 9 devices and another device is to be paired.
The speaker can be paired with up to 9 devices. If a new device is paired after 9 devices are already paired, the paired device with the oldest
connection time is replaced by the new one.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case,
erase the pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
The passkey of this speaker is "0000." If a passkey besides "0000" is set on the BLUETOOTH device, pairing cannot be done with the speaker.
When connecting a device such as a smartphone or Walkman with using the NFC function, be careful not to touch the FUNCTION button and -/+
(volume) buttons at the same time with the device.
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Pairing and connecting with a BLUETOOTH device
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform same
procedures to pair to other devices.
Do the following before starting.
Place the BLUETOOTH device within 1 m (3 ft) of the speaker.
Connect the speaker to the AC outlet or charge the battery sufficiently.
Prepare the operating instructions supplied with the BLUETOOTH device for reference.
Turn down the volume of the BLUETOOTH device.
Stop playback on the BLUETOOTH device to avoid sudden loud sound output from the speaker.
1
Turn on the speaker.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this
case, by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly and
.
the speaker will enter the pairing mode automatically. Then go to step
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last
connected BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the
BLUETOOTH indicator stays lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device, or turn off
the BLUETOOTH device.
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3
Press and hold the
(power)/
PAIRING button of the speaker until beeps are heard.
The BLUETOOTH indicator begins to flash quickly, and the speaker enters the pairing mode.
4
Perform the pairing procedure on the BLUETOOTH device to detect the speaker.
When a list of detected devices appears on the display of the BLUETOOTH device, select [h.ear go (SRS-HG1)].
If a passkey* is required on the display of the BLUETOOTH device, enter “0000.”
*
5
A passkey may be called “Passcode,” “PIN code,” “PIN number” or “Password.”
Check that the BLUETOOTH indicator on the speaker is changed to lit from flashing.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit.
If the BLUETOOTH connection is not established, repeat from step
.
Hint
For details on operating a BLUETOOTH device, refer to the operating instructions supplied with the BLUETOOTH device.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function to play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
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Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly. However, when pairing
information is not stored in the speaker, or you turn on the speaker for the first time after purchase, the pairing mode is not released. If the pairing
.
mode is released before finishing the process, repeat from step
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 9 devices and another device is to be paired.
The speaker can be paired with up to 9 devices. If a new device is paired after 9 devices have already been paired, the paired device with the
oldest connection time is replaced by the new one.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case,
erase the pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
The passkey of this speaker is "0000." If a passkey besides "0000" is set on the BLUETOOTH device, pairing cannot be done with the speaker.
Related Topic
Listening to music on a device via a BLUETOOTH connection
4-589-712-11(5) Copyright 2016 Sony Corporation
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Pairing and connecting with a PC (Windows 10)
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform same
procedures to pair to other devices.
Do the following before starting.
Make sure that your PC has the BLUETOOTH wireless function.
Place your PC within 1 m (3 ft) of the speaker.
Connect the speaker to the AC outlet or charge the battery sufficiently.
Locate the operating instructions supplied with the PC for reference.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function or to confirm that your
PC has the BLUETOOTH function, refer to the operating instructions of the PC.
Set the speaker setting on the PC to on. If the mute (off) mode is set in the speaker’s setting on the PC, the speaker will not
output sound.
If the speaker setting on the PC is the mute (off) mode
If the speaker setting on the PC is the on mode
1
Prepare to search for the speaker on the PC.
1. Select [
(Action Center)] – [Bluetooth] in the taskbar on the right-bottom of the screen.
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2
Turn the speaker on.
The
3
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this
case, by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly (three
.
times a second) and the speaker will enter the pairing mode automatically. Then go to step
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last
connected BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the
BLUETOOTH indicator stays lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device, or turn off
the BLUETOOTH device.
4
Set the speaker to the pairing mode.
Press and hold the
(power)/
quickly (three times a second).
5
PAIRING button until the speaker beeps and the BLUETOOTH indicator starts flashing
Search for the speaker on the PC.
1. Select [Connect] in the Action Center on the right-bottom of the screen.
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2. Select [h.ear go (SRS-HG1)].
If [h.ear go (SRS-HG1)] does not appear on the screen, repeat the procedure from step
.
After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the
screen.
6
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit. You can enjoy the music playback
from your PC.
If the connection is not completed even though [h.ear go (SRS-HG1)] is displayed on the screen, place the speaker in the
pairing mode to connect.
(power)/
PAIRING button until the speaker beeps and the BLUETOOTH indicator starts flashing
Press and hold the
quickly (three times a second).
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Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
If your PC does not have the BLUETOOTH function, it will be necessary to connect a commercially available BLUETOOTH adaptor to the PC.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly. However, when pairing
information is not stored in the speaker, or you turn on the speaker for the first time after purchase, pairing mode is not released. If the pairing
.
mode is released before finishing the process, repeat from step
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 9 devices and another device is to be paired.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case,
erase the pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
The passkey of this speaker is “0000.” If a passkey besides “0000” is set on the BLUETOOTH device, pairing cannot be done with the speaker.
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Pairing and connecting with a PC (Windows 8.1)
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform same
procedures to pair to other devices.
Do the following before starting.
Make sure that your PC has the BLUETOOTH wireless function.
Place your PC within 1 m (3 ft) of the speaker.
Connect the speaker to the AC outlet or charge the battery sufficiently.
Locate the operating instructions supplied with the PC for reference.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function or to confirm that your
PC has the BLUETOOTH function, refer to the operating instructions of the PC.
Set the speaker setting on the PC to on. If the mute (off) mode is set in the speaker’s setting on the PC, the speaker will not
output sound.
If the speaker setting on the PC is the mute (off) mode
If the speaker setting on the PC is the on mode
1
Prepare to search for the speaker on the PC.
1. Select [Desktop] from the Start screen.
2. Align your mouse with the upper-right side of the screen (if using a touch panel, swipe from the right edge of the
screen), and select [Settings] from the charms that are displayed.
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3. When the [Settings] charms are displayed, click [Control Panel].
4. When [All Control Panel Items] is displayed, select [Device and printer].
If the [Control Panel] screen is displayed instead of [All Control Panel Items], select [Large icons] or [Small icons] from
[View by] on the upper right of the screen.
The following screen will be displayed.
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2
Turn the speaker on.
The
3
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this
case, by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly and
.
the speaker will enter the pairing mode automatically. Then go to step
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last
connected BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the
BLUETOOTH indicator stays lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device, or turn off
the BLUETOOTH device.
4
Set the speaker to the pairing mode.
Press and hold the
quickly.
5
(power)/
PAIRING button until the speaker beeps and the BLUETOOTH indicator starts flashing
Perform the pairing procedure on the PC.
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1. Click [Add a device].
2. Click [h.ear go (SRS-HG1)], and then click [Next].
If a passkey* is required, enter “0000.”
If [h.ear go (SRS-HG1)] does not appear on the screen, repeat the procedure from step
*
.
A passkey may be called “Passcode,” “PIN code,” “PIN number” or “Password.”
3. When the following screen is displayed, click [Close].
The driver installation for the PC begins.
During the installation, the [
] mark is displayed on the bottom left of the [h.ear go (SRS-HG1)] icon.
] disappears, the driver installation has finished. Go to step 4.
When [
104
Depending on the PC, this installation may take a while. If the driver installation takes a long time, the speaker enters
the auto standby mode automatically. In this case, turn on the speaker again.
4. Right-click [h.ear go (SRS-HG1)] of [Device], and then select [Sound Settings] from the displayed menu.
5. Check [h.ear go (SRS-HG1) Stereo] on the [Sound] screen.
If [h.ear go (SRS-HG1) Stereo] has a checkmark (green), go to step
.
If [h.ear go (SRS-HG1) Stereo] does not have a checkmark (green), go to step 6.
If [h.ear go (SRS-HG1) Stereo] does not appear on the [Sound] screen, right-click on the [Sound] screen, and place
a checkmark by [Show Disabled Devices].
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6. Right-click [h.ear go (SRS-HG1) Stereo], and then select [Connect] from the displayed menu.
When the connection is finished, a checkmark appears on [h.ear go (SRS-HG1) Stereo] of the [Sound] screen. Go to
.
step
If you cannot select [Connect] of [h.ear go (SRS-HG1) Stereo], select [Disable] of [Default Device] displayed with a
checkmark (green).
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6
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit. You can enjoy the music playback
from your PC.
If the connection is not completed even though [h.ear go (SRS-HG1)] is displayed on the screen, place the speaker in the
pairing mode to connect.
(power)/
PAIRING button until the speaker beeps and the BLUETOOTH indicator starts flashing
Press and hold the
quickly.
Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
If your PC does not have the BLUETOOTH function, it will be necessary to connect a commercially available BLUETOOTH adaptor to the PC.
Note
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Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly. However, when pairing
information is not stored in the speaker, or you turn on the speaker for the first time after purchase, pairing mode is not released. If the pairing
.
mode is released before finishing the process, repeat from step
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 9 devices and another device is to be paired.
The speaker can be paired with up to 9 devices. If a new device is paired after 9 devices have already been paired, the paired device with the
oldest connection time is replaced by the new one.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case,
erase the pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
The passkey of this speaker is "0000." If a passkey besides "0000" is set on the BLUETOOTH device, pairing cannot be done with the speaker.
Related Topic
Listening to music on a device via a BLUETOOTH connection
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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Pairing and connecting with a PC (Windows 7)
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform same
procedures to pair to other devices.
Do the following before starting.
Make sure that your PC has the BLUETOOTH wireless function.
Place your PC within 1 m (3 ft) of the speaker.
Connect the speaker to the AC outlet or charge the battery sufficiently.
Locate the operating instructions supplied with the PC for reference.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function or to confirm that your
PC has the BLUETOOTH function, refer to the operating instructions of the PC.
Set the speaker on the PC to on. If the speaker setting on the PC is the mute (off) mode, the speaker does not output sound.
If the speaker setting on the PC is the mute (off) mode
If the speaker setting on the PC is the on mode
1
Turn the speaker on.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
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When you turn on the speaker for the first time after purchase, pairing information is not stored in the speaker. In this
case, by only placing the speaker in the BLUETOOTH mode, the BLUETOOTH indicator will begin to flash quickly and
.
the speaker will enter the pairing mode automatically. Then go to step
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last
connected BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the
BLUETOOTH indicator stays lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device, or turn off
the BLUETOOTH device.
3
Set the speaker to the pairing mode.
Press and hold the
quickly.
4
(power)/
PAIRING button until the speaker beeps and the BLUETOOTH indicator starts flashing
Perform the pairing procedure on the PC.
1. Click the [Start] button and then [Devices and Printers].
2. Click [Add a device].
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3. Click [h.ear go (SRS-HG1)], and then click [Next].
If a passkey* is required, enter “0000.”
If [h.ear go (SRS-HG1)] does not appear on the screen, repeat the procedure from step
*
.
A passkey may be called “Passcode,” “PIN code,” “PIN number” or “Password.”
4. When the following screen is displayed, click [Close].
The driver installation for the PC begins.
During the installation, the [
] mark is displayed on bottom-left of the [h.ear go (SRS-HG1)] icon.
] disappears, the driver installation is finished. Go to step 5.
When [
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Depending on a PC, this installation may take a time. When the driver installation takes for long time, the speaker enters
the standby mode automatically. In this case, turn on the speaker again.
5. Double-click [h.ear go (SRS-HG1)] on [Devices].
6. Click [Listen to Music].
When the connection is established, a checkmark appears.
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5
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit. You can enjoy the music playback
from your PC.
Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
If your PC does not have the BLUETOOTH function, it will be necessary to connect a commercially available BLUETOOTH adaptor to the PC.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
The pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly. However, when pairing
information is not stored in the speaker, or you turn on the speaker for the first time after purchase, pairing mode is not released. If the pairing
.
mode is released before finishing the process, repeat from step
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
Pairing information has been deleted after repair, etc.
The speaker is already paired with 9 devices and another device is to be paired.
The speaker can be paired with up to 9 devices. If a new device is paired after 9 devices have already been paired, the paired device with the
oldest connection time is replaced by the new one.
The pairing information with the speaker has been deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted. If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case,
erase the pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
The speaker can be paired with multiple devices, but can only play music from one paired device at a time.
The passkey of this speaker is "0000." If a passkey besides "0000" is set on the BLUETOOTH device, pairing cannot be done with the speaker.
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Related Topic
Listening to music on a device via a BLUETOOTH connection
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Connecting with an NFC-compatible device by one touch (NFC)
By only touching the speaker with an NFC-compatible device such as a smartphone, pairing (registration) will be made
automatically.
Compatible smartphones
NFC-compatible smartphones with Android 4.1 or later installed
For details, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
Compatible Walkman models
NFC-compatible Walkman models*
*
Even if your Walkman is compatible with the NFC function, it may not be able to make a BLUETOOTH connection with the speaker by one touch. For
details on the compatible models, refer to the operating instructions supplied with your Walkman.
NFC
NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices,
such as smartphones and IC tags. The data communication is easily activated by touching the device to the specific
position on the speaker.
Do the following before starting.
Turn down the volume of the device.
Stop playback on the BLUETOOTH device to avoid sudden loud sound output from the speaker.
1
Turn on the NFC function of the device.
2
Touch the speaker with the device.
Unlock the screen of the device.
Keep touching the device on the N-Mark (
) of the speaker until the device responds (it may take a few seconds).
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Follow the instructions on the screen.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stops flashing and stays lit.
To disconnect, touch the speaker with the device again.
Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the BLUETOOTH device.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
Even if the speaker is not turned on, the BLUETOOTH indicator flashes when touching with a device. When the connection is established, the
(power) indicator is off, it will not connect by touching with a device. After the
(power) indicator
speaker is turned on automatically. If the
changes from flashing to staying lit by turning on the speaker, touch with a device again.
If the connection is not established, do the following.
Move the device over the N-Mark of the speaker slowly.
If the device is in a case, remove it.
When you touch an NFC-compatible device which is connected with another NFC-compatible device such as a headphone, the connection is
switched to the speaker automatically.
Note
If the NFC fails to connect, touch with the device again.
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
When connecting your NFC-compatible device with using the NFC function, be careful not to touch the FUNCTION button and -/+ (volume)
buttons at the same time with the device.
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Related Topic
Disconnecting the NFC-compatible device by one touch (NFC)
Switching devices by one touch (NFC)
Listening to music on a device via a BLUETOOTH connection
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Disconnecting the NFC-compatible device by one touch (NFC)
You can disconnect the speaker from a connected NFC-compatible device such as a smartphone or Walkman by touching the
speaker with it.
1
Touch the speaker with the device.
Touch the device to the N-Mark (
) of the speaker.
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Switching devices by one touch (NFC)
If you move an NFC-compatible device over the N-Mark part of the speaker while the speaker is connected with another
BLUETOOTH device, the speaker disconnects from the BLUETOOTH device. The speaker then connects with the NFCcompatible device that was just touched.
When an NFC-compatible device is connected with the speaker via the BLUETOOTH connection, it will disconnect from the
speaker if you touch the device onto another NFC-compatible BLUETOOTH headset or BLUETOOTH speaker. The device
then connects with the BLUETOOTH headset or BLUETOOTH speaker it has just touched.
When connecting your NFC-compatible device with using the NFC function, be careful not to touch the FUNCTION button and
-/+ (volume) buttons at the same time with the device.
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Connecting with a paired BLUETOOTH device
The procedure explained below is for guidance only. For details, refer to the operating instructions supplied with the BLUETOOTH
device.
Do the following before starting.
If you have connected the speaker with another device, turn off the BLUETOOTH function on that device.
Turn down the volume of the BLUETOOTH device.
Stop playback on the BLUETOOTH device to avoid sudden loud sound output from the speaker.
1
Turn on the speaker.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the BLUETOOTH
indicator stays lit. In this case, turn off the BLUETOOTH function on the BLUETOOTH device, or turn off the BLUETOOTH
device.
3
Perform the pairing procedure on the BLUETOOTH device to detect the speaker.
When the BLUETOOTH connection is established, the BLUETOOTH indicator lights up.
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Hint
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
When you turn on the speaker or the BLUETOOTH mode, the speaker tries to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device’s BLUETOOTH function is on, the BLUETOOTH connection is started automatically.
When the BLUETOOTH/Network standby mode is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts
the BLUETOOTH connection.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
If the speaker tries to reconnect with the last connected BLUETOOTH device, the connection may fail. In this case, turn off the BLUETOOTH
function on the BLUETOOTH device, or turn off the BLUETOOTH device.
When connecting your NFC-compatible device with using the NFC function, be careful not to touch the FUNCTION button and -/+ (volume)
buttons at the same time with the device.
Related Topic
Listening to music on a device via a BLUETOOTH connection
Using the BLUETOOTH/Network standby mode
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Connecting with a paired PC (Windows 10)
Do the following before starting.
If you have connected the speaker with the other device, turn off the BLUETOOTH function on the device.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function, refer to the operating
instructions of the PC.
1
Turn the speaker on.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the BLUETOOTH
indicator stays lit. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by
operating the currently connected BLUETOOTH device.
3
Search for the speaker by the PC.
1. Select [
(Action Center)] – [Bluetooth] in the taskbar on the right-bottom of the screen.
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2. Select [Connect] in the Action Center on the right-bottom of the screen.
3. Select [h.ear go (SRS-HG1)].
[Connected music] will be displayed on the screen.
4
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
When the BLUETOOTH connection is established, the BLUETOOTH indicator stays lit. You can enjoy the music playback
from your PC.
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Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
When you turn on the speaker or the BLUETOOTH mode, the speaker tries to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device’s BLUETOOTH function is on, the BLUETOOTH connection is started automatically.
When the BLUETOOTH/Network standby mode is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts
the BLUETOOTH connection.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
If the speaker tries to reconnect with the last connected BLUETOOTH device, the connection may fail. In this case, turn off the BLUETOOTH
function on the BLUETOOTH device, or turn off the BLUETOOTH device.
Related Topic
Listening to music on a device via a BLUETOOTH connection
Using the BLUETOOTH/Network standby mode
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Connecting with a paired PC (Windows 8.1)
Do the following before starting.
If you have connected the speaker with the other device, turn off the BLUETOOTH function on the device.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function, refer to the operating
instructions of the PC.
1
Turn the speaker on.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the BLUETOOTH
indicator stays lit. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by
operating the currently connected BLUETOOTH device.
3
Search for the speaker by the PC.
1. Select [Desktop] from the Start screen.
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2. Align your mouse with the upper-right side of the screen (if using a touch panel, swipe from the right edge of the
screen), and select [Settings] from the charms that are displayed.
3. When the [Settings] charms are displayed, click [Control Panel].
4. When [All Control Panel Items] is displayed, select [Sound].
If the [Control Panel] screen is displayed instead of [All Control Panel Items], select [Large icons] or [Small icons] from
[View by] on upper right of the screen.
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5. Check [h.ear go (SRS-HG1) Stereo] on the [Sound] screen.
If [h.ear go (SRS-HG1) Stereo] has a checkmark (green), go to step
.
If [h.ear go (SRS-HG1) Stereo] does not have a checkmark (green), go to step 6.
If [h.ear go (SRS-HG1) Stereo] does not appear on the [Sound] screen, right-click on the [Sound] screen, and place
a checkmark by [Show Disabled Devices].
6. Right-click [h.ear go (SRS-HG1) Stereo], and then select [Connect] from the displayed menu.
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When the connection is finished, a checkmark appears on [h.ear go (SRS-HG1) Stereo] of the [Sound] screen. Go to
.
step
If you cannot select [Connect] of [h.ear go (SRS-HG1) Stereo], select [Disable] of [Default Device] displayed with a
checkmark (green).
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4
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
The connection of the speaker and PC is established. You can enjoy the music playback from your PC.
Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
When you turn on the speaker or the BLUETOOTH mode, the speaker tries to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device’s BLUETOOTH function is on, the BLUETOOTH connection is started automatically.
When the BLUETOOTH/Network standby mode is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts
the BLUETOOTH connection.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
If the speaker tries to reconnect with the last connected BLUETOOTH device, the connection may fail. In this case, turn off the BLUETOOTH
function on the BLUETOOTH device, or turn off the BLUETOOTH device.
Related Topic
Listening to music on a device via a BLUETOOTH connection
Using the BLUETOOTH/Network standby mode
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Connecting with a paired PC (Windows 7)
Do the following before starting.
If you have connected the speaker with the other device, turn off the BLUETOOTH function on the device.
Turn down the volume of the PC.
Stop playback on the PC to avoid any sudden loud sound from the speaker.
Activate the BLUETOOTH function on your PC. For details how to activate the BLUETOOTH function, refer to the operating
instructions of the PC.
1
Turn the speaker on.
The
2
(power) indicator lights up in green.
Press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
The speaker enters the BLUETOOTH mode.
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the BLUETOOTH
indicator stays lit. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by
operating the currently connected BLUETOOTH device.
3
Search for the speaker by the PC.
1. Click the [Start] button and then [Devices and Printers].
2. Double-click [h.ear go (SRS-HG1)].
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3. Check [Listen to Music].
When [Listen to Music] appears, go to the next step.
If the checked mark is displayed on [Connecting to Bluetooth service]: The connection is established. Check that the
BLUETOOTH indicator is lit.
If [Searching services] > [Error] appears: The speaker is connected another BLUETOOTH device. Disconnect the
currently connected BLUETOOTH device by operating on it, and then go back to the step 2.
4. Click [Listen to Music].
When the connection is finished, a checked mark appears.
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4
Check that the BLUETOOTH indicator on the speaker changes from flashing to staying lit.
The connection of the speaker and PC is established. You can enjoy the music playback from your PC.
Hint
The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the PC.
You can perform pairing or connect to another BLUETOOTH device even when a BLUETOOTH connection is established. In this case, the
previous connection will be disconnected.
SongPal has no function of play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
When you turn on the speaker or the BLUETOOTH mode, the speaker tries to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device’s BLUETOOTH function is on, the BLUETOOTH connection is started automatically.
When the BLUETOOTH/Network standby mode is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts
the BLUETOOTH connection.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
If the speaker tries to reconnect with the last connected BLUETOOTH device, the connection may fail. In this case, turn off the BLUETOOTH
function on the BLUETOOTH device, or turn off the BLUETOOTH device.
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Related Topic
Listening to music on a device via a BLUETOOTH connection
Using the BLUETOOTH/Network standby mode
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Connecting two speakers (Speaker Add function)
By using the Speaker Add function on the h.ear go (SRS-HG1), you can enjoy more expanding stereo sound even when the
speaker is not connected to a network.
Two h.ear go (SRS-HG1) are required.
Preparing for the Speaker Add function
The Speaker Add function is available when the software version of the speaker is 4.00 or later. If the Speaker Add
function cannot be set, the software version of the speakers may not be latest. For the software version of the speaker,
refer to SongPal. To update the software of the speaker, see “Updating the pre-installed software.”
1
Place the speakers at a distance 1 m or less from each other, and then turn on them.
The
2
(power) indicator lights up in green.
On each speaker, press the FUNCTION button repeatedly until the BLUETOOTH indicator flashes.
When you turn on the BLUETOOTH mode, the speaker will try to make a BLUETOOTH connection with the last connected
BLUETOOTH device. If the device is nearby, the BLUETOOTH connection establishes automatically and the BLUETOOTH
indicator stays lit. When you want to connect another BLUETOOTH device, terminate the current BLUETOOTH connection by
operating the currently connected BLUETOOTH device.
3
Press and hold the STEREO PAIR button on the rear of one of the speakers until beeps are heard,
which informs you to start setting the function.
The L/R indicators flash for a few seconds, and then light up.
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4
Press and hold the STEREO PAIR button on the rear of the other speaker until beeps are heard, which
informs you to start the connection.
The L/R indicators flash for a few seconds, and then light up.
Beeps sound on each speaker to inform you to finish the connection, and the two speakers are connected with the Speaker
Add function.
Hint
Set up the second speaker within 1 minute. If you do not set it up within 1 minute, the setting of the first speaker will be canceled.
5
Operate the speaker where the BLUETOOTH indicator is flashing to make a BLUETOOTH connection
with a BLUETOOTH device.
When the BLUETOOTH connection is established, the BLUETOOTH indicator of the speaker stops flashing and lights up.
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6
On the device connected to the speaker, start playback, and adjust the volume.
7
Press the –/+ (volume) buttons on one of the speakers to adjust the volume.
Volume adjustment of one speaker is reflected on the other.
Canceling the Speaker Add function/using other functions
While using the Speaker Add function, other functions (such as the Wireless Multi-room function, Wireless Stereo function,
Wireless Surround function) are not available.
Press and hold the STEREO PAIR button on the rear of one of the speakers until beeps are heard, which informs you to cancel
the function.
The L/R indicators turn off, and the Speaker Add function is canceled. Then, the grouping is also canceled.
Hint
When making or receiving a call, only operate the speaker where the BLUETOOTH indicator lights up.
The power of both speakers can be turned off by operating one of the speakers (Power Interlock).
The Speaker Add function will not be terminated even if the speaker is turned off. When the speaker is turned on, the speaker will try to establish
the Speaker Add function with the other speaker that had been connected. If you want to use the Speaker Add function again, turn on the other
speaker within 1 minute.
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If you want to use the speaker that had been used as one of the speakers of the Speaker Add function by itself, press the
(power)/ PAIRING
button to turn on the speaker, then press and hold the STEREO PAIR button until beeps are heard to terminate the Speaker Add function. Do the
same operation on the other speaker to terminate the Speaker Add function.
Note
Viewing videos using the Speaker Add function is not recommended. A slight deviation occurs between video and audio.
When using the Speaker Add function, the automatic software update feature of the speakers is not activated. To update the software, cancel the
Speaker Add function, and then connect the speaker to the wireless network.
When using the Speaker Add function, the speaker cannot be used with a network connection. To use a network connection, cancel the Speaker
Add function.
It is recommended to turn down the volume of the speakers before setting the Speaker Add function. The two speakers output sound for the
Speaker Add function, so a louder sound may be output than that with playback with one speaker.
If you use a smartphone with Android 5.0 or later installed, you can set the Speaker Add function using SongPal. Use SongPal with the latest
version. For more details on SongPal, refer to the following URL.
http://info.songpal.sony.net/help/
Related Topic
Listening with multiple speakers (SongPal Link)
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
Switching between double mode and stereo mode (Speaker Add function)
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Switching between double mode and stereo mode (Speaker Add function)
Using two speakers, you can switch between monaural playback (double mode) and stereo playback (stereo mode).
1
Press the STEREO PAIR button on either of the speakers to change the audio reproduction.
Each time you press the STEREO PAIR button, the mode changes.
The L/R indicators on both speakers show the status of audio reproduction.
Double mode:
The L/R indicators on both speakers are lit up in white.
Stereo mode (R ch/L ch):
The R indicator on one speaker and the L indicator on the other speaker are lit up in white.
Stereo mode (L ch/R ch):
The R indicator turns off and the L indicator lights up in white on one speaker. The L indicator turns off and the R indicator
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lights up in white on the other speaker.
Related Topic
Connecting two speakers (Speaker Add function)
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Terminating the BLUETOOTH connection (After use)
When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the
BLUETOOTH connection.
Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer to the operating instructions supplied with
the device.
Turn off the BLUETOOTH device.
Turn off the speaker.
Touch the paired device to N-Mark of the speaker again (for the NFC-compatible device).
Hint
If no operation is performed and no music (sound) is input by a BLUETOOTH device for about 15 minutes, the speaker enters the standby mode
automatically by the auto standby mode, then the BLUETOOTH connection terminates. If the speaker is in the BLUETOOTH connection by HFP, it
is not automatically disconnected.
When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device.
Related Topic
Auto standby mode
Disconnecting the NFC-compatible device by one touch (NFC)
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Setting your PC as a DLNA server and controller (Windows 10)
Windows 10 supports DLNA1.5. A Windows 10 PC can be used as both a DLNA server and controller.
By operating from a Windows 10 PC, you can enjoy music stored in a DLNA server (including a Windows 10 PC) on your home
network with the speaker if you set the following.
If you download SongPal to your smartphone, iPhone, etc. and operate a Windows 10 PC, perform “Listening to music on a PC
via a network (Windows Media Player with SongPal operation).”
1
Select [
Settings] from the Start menu on the left-bottom of the screen.
2
Select [Network & Internet].
3
Select [Wi-Fi] – [Advanced options].
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4
Turn on [Make this PC discoverable].
5
Select [Wi-Fi] – [Change advanced sharing options].
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6
Select [Choose media streaming options...] from [Media streaming] in [All Networks].
7
Select [Allow All].
The [Allow All Media Devices] screen appears.
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8
Select [Allow all computers and media devices].
If all the devices in the local network are allowed ([allow]) to access your network, select [OK] and close the screen.
Related Topic
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Windows Media Player)
Listening to music on a PC via a Wi-Fi network
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Setting your PC as a DLNA server and controller (Windows 8.1)
Windows 8.1 supports DLNA1.5. A Windows 8.1 PC can be used as both a DLNA server and controller.
By operating from a Windows 8.1 PC, you can enjoy music stored in a DLNA server (including a Windows 8.1 PC) on your home
network with the speaker if you set the following.
If you download SongPal to your smartphone, iPhone, etc. and operate a Windows 8.1 PC, perform “Listening to music on a PC
via a network (Windows Media Player with SongPal operation).”
1
Move the mouse pointer to the top-right (or bottom-right) corner of the screen to display the charms,
then select [Settings].
In the case of a touch panel, display the charms by swiping from the right side of the screen to the center, then select
[Settings].
2
Select [Change PC settings].
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3
Select [Network].
4
Select [Connections], and then select the icon with [Connected] using
or
.
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5
Turn on [Find devices and content].
Related Topic
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Windows Media Player)
Listening to music on a PC via a Wi-Fi network
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Setting your PC as a DLNA server and controller (Windows 7)
A Windows 7 PC can be used as both a DLNA server and controller.
By operating from a Windows 7 PC and DLNA controller on your home network, you can enjoy music stored in a DLNA server
(including a Windows 7 PC) on your home network with the speaker if you set the following.
1
Go to [Start]-[Control Panel], then select [Network and Sharing Center].
The [Network and Sharing Center] screen appears.
If the desired item does not appear in the display, try changing the Control Panel display type.
2
Select [Public network] under [View your active networks].
If the display shows other than [Public network], go to step
.
The [Set Network Location] screen appears.
3
Select [Home network] or [Work network] according to the environment in which the speaker is used.
4
Follow the instructions that appear on the display according to the environment in which the speaker
is used.
When the setting is completed, in the [Network and Sharing Center] screen, confirm that the item under [View your active
networks] has changed to [Home network] or [Work network].
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5
Select [Change advanced sharing settings].
6
Select [Choose media streaming options…] from [Media streaming].
7
If [Media streaming is not turned on] appears in the [Media streaming options] screen, select [Turn on
media streaming].
8
Select [Allow All].
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The [Allow All Media Devices] screen appears. If all the devices in the local network are allowed ([Allow]) to access your
network, select [OK] and close the screen.
9
Select [Allow all computers and media devices].
10 Select [OK] to close the screen.
Related Topic
Listening to music on a PC via a network (Media Go with SongPal operation)
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Windows Media Player)
Listening to music on a PC via a Wi-Fi network
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Listening to music on a PC via a network (Media Go)
You can share music on your PC (server function) with the free application Media Go installed on your PC. You can listen to
music on your PC from the speaker via a Wi-Fi network.
Install or update the latest version of Media Go on your PC beforehand.
Access the following website to download the application. You may have to pay a communication fee, depending on your Internet
contract.
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
For details how to install the application, follow the instructions on the website.
The specification and design of the application may change without notice.
1
Connect the speaker and a PC to the same network.
Connect the speaker and the PC to the same SSID of your wireless router.
The LINK indicator lights up in orange when the speaker is connected to your network.
2
Press the FUNCTION button repeatedly until the NETWORK indicator lights up.
The speaker enters the NETWORK mode.
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3
Start [Media Go] installed on the PC.
4
Select an audio file from [Library] on the screen, and then select
Media Go window.
5
Select [h.ear go (SRS-HG1)] on the Throw menu of Media Go.
6
Select a song to play and adjust the volume.
(Throw) from the bottom of the
The selected song will be heard from the speaker.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
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*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Note
To listen to music on x-app, register the x-app music in the library of Media Go then play back via Media Go. For details, refer to the help guide of
Media Go.
Before listening to music, connect your smartphone/iPhone installed with SongPal to the same network as used by the speaker and PC.
The speaker can play MP3, WMA, AAC, WAV, FLAC, ALAC, AIFF, and DSD format files (only AAC files with the extension “.m4a,” “.mp4,” or
“.3gp” are playable). Even if the bit rate and file format are supported, the playing back of all files is not guaranteed. There may be a specification
change.
Files with DRM (Digital Rights Management) copyright protection cannot be played on the speaker. To check if a WMA file is protected by DRM,
right-click the file on the PC. If there is a [License] tab, the file is DRM-copyrighted.
When you listen to music via a home network, it may take some time to start, since each DLNA-compatible device has to recognize the component
currently used.
Some content may not be playable with DLNA certified products.
Related Topic
Listening to music on a PC via a network (Media Go with SongPal operation)
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Listening to music on a PC via a network (Windows Media Player)
You can use a PC as a controller (operating device).
Music can be played back by using the “Cast to Device” function, after starting Windows Media Player. Follow the instructions on
the PC screen to operate.
1
Connect the speaker and the PC to the same network.
Connect the speaker and the PC to the same SSID of the wireless router.
The LINK indicator lights up in orange when the speaker is connected to your network.
2
Press the FUNCTION button repeatedly to light up the NETWORK indicator.
The speaker enters the NETWORK mode.
The speaker can also be switched to the NETWORK mode automatically instead of pressing the FUNCTION button, by
starting Windows Media Player then playing back music using the “Play To” function.
3
Select [Windows Media Player] in [All apps].
4
Right-click or tap and hold a song to be played.
5
Select [Cast to Device] or [Play To] from the menu.
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The device list appears.
6
Tap [h.ear go (SRS-HG1)].
7
Select a song to play and adjust the volume.
The selected song will be heard from the speaker.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
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*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Hint
After SongPal is downloaded and installed to your smartphone, iPhone, etc., you can use your smartphone, iPhone, etc. as a remote control to
operate devices connected to the speaker.
Note
The procedure explained above is for guidance only. Normally, the volume level on a PC and the speaker do not synchronize. However,
depending on the version of Windows Media Player installed on a PC or the PC's condition, the volume levels may synchronize.
The speaker can play MP3, WMA, AAC and WAV format files (only AAC files with the extension “.m4a,” “.mp4,” or “.3gp” can be played). Even if
the bit rate and file format are supported, the playback of all files is not guaranteed. There may be a specification change.
Files with DRM (Digital Rights Management) copyright protection cannot be played on the speaker. To check if a WMA file is protected by DRM,
right-click the file on the PC. If there is a [License] tab, the file is DRM-copyrighted.
When you listen to music via a home network, it may take some time to start, since each DLNA-compatible device has to recognize the component
currently used.
Some content may not be playable with DLNA certified products.
Related Topic
Listening to music on a PC via a network (Windows Media Player with SongPal operation)
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Listening to music on a PC via a network (Media Go with SongPal operation)
You can share music on your PC (server function) with the free application Media Go installed on your PC.
You can listen to music on your PC from the speaker via a Wi-Fi network by using the SongPal installed on your smartphone,
iPhone, etc. as a DLNA controller.
Install or update the latest version of Media Go on your PC beforehand.
Access the following website to download the application. You may have to pay a communication fee, depending on your Internet
contract.
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
For details how to install the application, follow the instructions on the website.
The specification and design of the application may change without notice.
1
Connect the speaker, a PC and a smartphone, iPhone, etc. with SongPal installed to the same
network.
Connect the speaker, the PC and the smartphone, iPhone, etc. to the same SSID of the wireless router.
The LINK indicator lights up in orange when the speaker is connected to your network.
2
Press the FUNCTION button repeatedly until the NETWORK indicator lights up.
The speaker enters the NETWORK mode.
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3
Start [Media Go] installed on the PC.
4
Select [Preferences...] from the [Tools] menu.
5
Select [Media Sharing] on the [Preferences...] screen.
6
Check [Library name] of [Media Sharing].
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You can change [Library name] to any name.
Make sure that a check mark is in all three items of [Media Sharing].
7
Start up SongPal to select music on the PC.
Tap [SongPal] on your smartphone, iPhone, etc.
8
Tap [h.ear go (SRS-HG1)].
9
Tap [Home Network].
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10 Tap the library name checked in step
from the server list that appeared on the screen.
11 Tap [Music], then select a song from the list, and start playback.
The playback of the videos and photos are not supported.
The selected song will be heard from the speaker.
12 Adjust the volume using SongPal.
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To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Note
To listen to music on x-app, register the x-app music in the library of Media Go then play back via Media Go. For details, refer to the help guide of
Media Go.
Before listening to music, connect your smartphone, iPhone, etc. installed with SongPal to the same network as used by the speaker and PC.
The speaker can play MP3, WMA, AAC, WAV, FLAC, ALAC, AIFF, and DSD format files (only AAC files with the extension “.m4a,” “.mp4,” or
“.3gp” are playable). Even if the bit rate and file format are supported, the playing back of all files is not guaranteed. There may be a specification
change.
Files with DRM (Digital Rights Management) copyright protection cannot be played on the speaker. To check if a WMA file is protected by DRM,
right-click the file on the PC. If there is a [License] tab, the file is DRM-copyrighted.
When you listen to music via a home network, it may take some time to start, since each DLNA-compatible device has to recognize the component
currently used.
Some content may not be playable with DLNA certified products.
Related Topic
Listening to music on a PC via a Wi-Fi network
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Listening to music on a PC via a network (Windows Media Player with SongPal
operation)
By operating from a controller such as a smartphone or iPhone on your home network, you can enjoy music stored in a Windows
8 or later PC on your home network with the speaker.
To operate the Windows 8 or later PC after downloading SongPal on the smartphone, iPhone, etc., follow the steps below.
1
Select [Windows Media Player] in [All apps].
2
Click or tap [Stream], then select [More streaming options...].
If [More streaming options...] does not appear, select [Turn on media streaming...]. Then select [Turn on media streaming] on
the [Media streaming options] screen.
3
Check that all the devices are allowed, then select [OK] (in some versions, select [Next]) to close the
screen.
If not all devices are allowed, select [Allow All], then the [Allow All Media Devices] screen appears. Then, select
[Automatically allow all computers and media devices.] to allow all devices.
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4
Check that [Music] is set to [Shared], then select [Next].
5
Select [Finish] to close the screen.
6
Select [Stream], then check that [Automatically allow devices to play my media...] has been checked.
The setting is now complete. You can listen to music stored in your PC, using your smartphone, iPhone, etc.
Related Topic
Listening to music on a PC via a Wi-Fi network
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Listening to music with the Music application (Xperia)
Using the Music application, you can play music stored in an Xperia.
Do the following before starting.
The Music application is pre-installed in your Xperia.
Operations of the Music application are subject to change without notice. For details about how to use the Music application,
refer to the operating instructions supplied with the Xperia.
Your Xperia may need to disable [Auto-select wireless option] of [Throw settings]. For details, refer to the user guide of Xperia.
Update the Android OS on your Xperia to the latest version before using it with the speaker.
Hint
Depending on the model, a music application installed in Xperia may be called as Music or WALKMAN.
1
Connect the speaker and an Xperia to the same network.
Connect the speaker and your Xperia to the same SSID of the wireless router.
The LINK indicator lights up in orange when the speaker is connected to your network.
2
Press the FUNCTION button repeatedly to light up the NETWORK indicator.
The speaker enters the NETWORK mode.
The speaker can also be switched to the NETWORK mode automatically, instead of pressing the FUNCTION button, by
selecting the speaker in the menu of the Music application on the Xperia, then playing back music.
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3
Start up
[Music] on your Xperia.
4
Tap
5
Start playing back music on the Xperia, and adjust the volume.
and [h.ear go (SRS-HG1)] on the Xperia.
Music will be heard from the speaker.
If playback does not start, perform the process again from step
.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
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*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Hint
Refer to the operating instructions of your Xperia for details.
For details on the use of the Android OS, refer to Help of Android OS.
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Listening to an Internet music service (Spotify)
“Spotify” gives you instant access to millions of songs.
The “Spotify Connect” feature lets you select music on the Spotify app and stream it on the unit. To use “Spotify Connect” feature,
you need a Premium account.
For details about Spotify, refer to the following URL:
www.spotify.com/connect
Note
Depending on the country or region, the Spotify service availability may differ.
1
Connect the speaker and a smartphone, iPhone, etc. to the same network.
Connect the speaker and the smartphone, iPhone, etc. to the same SSID of the wireless router.
The LINK indicator lights up in orange or pink when the speaker is connected to your network.
2
Tap the FUNCTION button.
The NETWORK indicator lights up in white, and the speaker switches to NETWORK mode.
3
Download the Spotify app to your smartphone, iPhone, etc. from Google Play or the App Store.
4
Launch the Spotify app and log in to a Spotify Premium account.
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5
Select and start playing the music.
6
Tap the Connect icon (
) and select the unit as the audio output device.
Select the unit
Hint
When “Spotify Connect” is activated, the Connect icon (
) lights up.
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Selecting the BLUETOOTH audio streaming playback quality (Codec)
The “Priority on sound quality” and “Priority on stable connection” modes are available as options for selecting the playback quality
of BLUETOOTH audio streaming. “Priority on sound quality” enables you to play back with a setting of, not only SBC, but also
AAC and LDAC, so that you can enjoy high-quality sound via BLUETOOTH. “Priority on stable connection” provides you with a
more stable BLUETOOTH audio streaming. “Priority on sound quality” is the default setting.
The sound quality can be changed while the speaker is in the BLUETOOTH/Network standby mode.
Playback quality
Priority on sound quality (default setting): Optimal codec is automatically selected from AAC, LDAC, and SBC.
Priority on stable connection: SBC is selected.
1
Set the speaker to the BLUETOOTH/Network standby mode when the speaker is connected to an AC
outlet via the supplied USB AC adaptor and micro-USB cable.
The
2
(power) indicator lights up in orange.
Press and hold the
(power)/
PAIRING button and + (volume) button for more than four seconds.
When the setting is changed to "Priority on sound quality" mode, the BLUETOOTH indicator flashes three times.
When the setting is changed to "Priority on stable connection" mode, the BLUETOOTH indicator flashes twice.
The playback quality is switched, and the speaker turns on.
Hint
You can switch the playback quality by using SongPal. "Priority on sound quality" appears as [Auto] and "Priority on stable connection" appears as
[SBC] when setting with SongPal.
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Note
Communication may become unstable in the "Priority on sound quality" mode, depending on the setting of your BLUETOOTH device and the
and
above.
ambient conditions. In this case, reset the speaker to the "Priority on stable connection" mode by performing steps
When the playback quality setting is changed by using SongPal while the speaker is turned on, the BLUETOOTH connection is terminated. In this
case, connect the BLUETOOTH device manually again. After reconnecting, the playback quality is switched.
You may also need to adjust the settings of the connected device to change the playback quality setting, such as SBC, AAC, LDAC. For details,
refer to the operating instructions supplied with the device.
Related Topic
Using the BLUETOOTH/Network standby mode
Setting the BLUETOOTH audio streaming playback quality (Codec)
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Listening to music on a device via a BLUETOOTH connection
You can enjoy listening to music of a BLUETOOTH device and operate it via a BLUETOOTH connection if it supports the following
BLUETOOTH profiles.
A2DP (Advanced Audio Distribution Profile)
Enables you to enjoy high-quality audio contents wirelessly.
AVRCP (Audio Video Remote Control Profile)
Enables you to adjust the volume of a BLUETOOTH device.
The volume of a BLUETOOTH device may not be adjusted depending on the BLUETOOTH device. Refer also to the operating
instructions supplied with your BLUETOOTH device.
Note
Make sure beforehand that the volume on the BLUETOOTH device is set to a moderate level to avoid sudden loud sound output from the speaker.
1
Connect the speaker with the BLUETOOTH device.
The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is established.
2
Adjust the volume with your BLUETOOTH device or by pressing the -/+ (volume) buttons of the
speaker.
When you press the –/+ (volume) button, the
adjustment.
(power) indicator flashes once or three times according to the volume
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3
Start playback on the BLUETOOTH device.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Hint
After SongPal is downloaded and installed to your smartphone, iPhone, etc., you can use your smartphone, iPhone, etc. as a remote control to
operate devices connected to the speaker.
SongPal has no function to play music via a BLUETOOTH connection. Play music with your BLUETOOTH device such as smartphone, PC, etc.
Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the connected device.
Note
Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand. When pairing is completed, loud sound may output
from the speaker. Otherwise, you may experience sudden loud sound from the speaker when music is played back for the first time after pairing.
If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the speaker.
Related Topic
Selecting the BLUETOOTH audio streaming playback quality (Codec)
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Terminating the BLUETOOTH connection (After use)
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Listening to music on a Walkman compatible with High-Resolution Audio formats
You can connect a Walkman compatible with High-Resolution Audio formats to the speaker with an optional High-Resolution
Audio USB Adaptor WM-PORT Cable.
The speaker receives unconverted digital audio data, which is converted to analog data through the digital-to-analog converter of
the speaker before being output.
1
Connect the Walkman compatible with High-Resolution Audio formats to the USB port.
2
Press the FUNCTION button repeatedly until the USB indicator lights up.
The speaker enters the USB mode.
3
Operate the Walkman compatible with High-Resolution Audio formats to start playback and adjust the
volume to a moderate level.
4
Press the –/+ (volume) buttons to adjust the volume.
When you press the –/+ (volume) buttons, the
adjustment.
(power) indicator flashes once or three times according to the volume
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To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Note
The speaker supports only audio playback functions of Walkman.
Sony is not responsible for loss or damage of data in a Walkman that is connected to the speaker.
Correct operation is not guaranteed, even for a supported Walkman.
Depending on the Walkman, dynamic normalizer, equalizer, VPT, DSEE HX and speaker output optimizer may be set to on (or adjusted). If the
sound is distorted, set these functions to off.
When the Walkman is connected, sound is not output from its headphone jack.
Related Topic
About High-Resolution Audio format files
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Listening to music on a Xperia compatible with High-Resolution Audio formats
You can connect a Xperia compatible with High-Resolution Audio formats to the speaker with an optional cable for Xperia.
The speaker receives unconverted digital audio data, which is converted to analog data through the digital-to-analog converter of
the speaker before being output.
1
Connect the Xperia compatible with High-Resolution Audio formats to the USB port.
2
Press the FUNCTION button repeatedly until the USB indicator lights up.
The speaker enters the USB mode.
3
Operate the Xperia compatible with High-Resolution Audio formats to start playback and adjust the
volume to a moderate level.
4
Press the –/+ (volume) buttons to adjust the volume.
When you press the –/+ (volume) buttons, the
adjustment.
(power) indicator flashes once or three times according to the volume
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To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Note
The speaker supports only audio playback functions of Xperia.
Sony is not responsible for any loss or damage to data in an Xperia that is connected to the speaker.
The Xperia cannot be operated from the speaker.
The sound may be distorted if the equalizer function of the Xperia is set to on. In this case, set the function to off.
Related Topic
About High-Resolution Audio format files
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Listening to music on a PC
You can listen to music on a PC connected to the USB port of the speaker.
To play High-Resolution Audio format files
The speaker is compatible with High-Resolution Audio format (192 kHz/24 bit).
To play High-Resolution Audio format files on your PC with the speaker, you need to download and install Media Go and Hi-Res
Audio Player to your PC.
1
Connect your PC to the USB port.
2
Press the FUNCTION button repeatedly until the USB indicator lights up.
The speaker enters the USB mode.
3
Operate the PC to start playback a High-Resolution Audio file and adjust the volume to a moderate
level.
To play back High-Resolution Audio files on the PC, use the "Hi-Res Audio Player."
4
Press the –/+ (volume) buttons to adjust the volume.
When you press the –/+ (volume) buttons, the
adjustment.
(power) indicator flashes once or three times according to the volume
178
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Hint
After SongPal is downloaded and installed to your smartphone, iPhone, etc., you can use it as a remote control to adjust the speaker's volume,
etc.
Note
Sony does not guarantee correct operation when a USB hub or USB extension cable is used. Do not disconnect the PC during operation. To
prevent damage to data, stop playback, then turn off the power of the speaker before disconnecting the PC.
Digital broadcast audio is not output from the USB port of the PC. To listen to digital broadcast audio, connect the PC's analog audio output to the
AUDIO IN jack of the speaker.
Related Topic
About High-Resolution Audio format files
Installing Media Go and Hi-Res Audio Player to a PC
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Listening to music on a portable audio device, etc.
You can use the speaker as an ordinary wired speaker system by connecting a portable audio device, etc., using a commerciallyavailable audio cable (with stereo mini plugs).
1
Connect the device to the speaker using a commercially-available audio cable.
2
Turn on the speaker.
The
3
(power) indicator lights up in green.
Press the FUNCTION button repeatedly to light up the AUDIO IN indicator.
The speaker enters the AUDIO IN mode.
4
Turn on the connected device.
5
Operate the connected device to start playback and adjust the volume to a moderate level.
6
Press the –/+ (volume) buttons to adjust the volume.
When you press the –/+ (volume) buttons, the
(power) indicator flashes once or three times according to the volume
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adjustment.
To enjoy a more dynamic sound
Pull the lever on the bottom of the speaker in the direction of the arrow shown in the illustration below to remove the grille. *
*
After removing the speaker grille, do not touch the exposed part of the speaker (speaker units), and keep the removed grille on a flat surface to prevent
distortion.
Hint
After SongPal is downloaded and installed to your smartphone, iPhone, etc., you can use it as a remote control to adjust the speaker's volume,
etc.
Note
Connecting to the TV is not recommended.
If connecting the TV to the AUDIO IN jack of the speaker, the sound will be delayed.
If connecting the TV or game equipment to the AUDIO IN jack of the speaker, the sound will not match to the picture.
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Receiving a call
You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands-free
Profile).
Operations may vary depending on the mobile phone. Refer to the operating instructions supplied with your mobile phone.
About ring tones
The ring tone varies in the following ways, depending on your mobile phone.
Ring tone set to sound on the speaker
Ring tone set to sound on the mobile phone
Ring tone set to sound on the mobile phone only when connected via BLUETOOTH
1
Make a BLUETOOTH connection with the mobile phone.
The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is established.
2
Press the
(call) button to answer a call.
Talk into the microphone of the speaker.
When receiving an incoming call, playback pauses and a ring tone is heard from the speaker.
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If no ring tone is heard from the speaker
The mobile phone may not be connected to the speaker with HFP. Make sure the mobile phone is connected via
BLUETOOTH.
3
Adjust the volume by pressing the –/+ (volume) buttons on the speaker or operating the mobile phone.
When you press the –/+ (volume) buttons on the speaker, the
the volume adjustment.
4
To end a call, press the
(power) indicator flashes once or three times according to
(call) button.
Playback will resume (if it is interrupted) when the call ends. If you end a call by operating the BLUETOOTH mobile phone,
playback will resume (if it is interrupted) when the call ends.
Depending on the mode of the speaker, playback might not resume. In this case, start playback.
Hint
When answering a call by operating the BLUETOOTH mobile phone, the mobile phone may have a priority depending on the device. While HFP
(call) button for about two seconds. Alternatively,
connection is established, switch the call device to the speaker by pressing and holding the
operate the mobile phone to switch the call device to the speaker.
If the other party cannot hear or can barely hear your voice, talk more directly into the microphone of the speaker.
The volume of music playback and calling are set independently in the speaker.
When you receive a call during a network connection, the network will be disconnected, and reconnect after the call. If the network does not
automatically reconnect after the call, connect it.
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Note
Depending on the mobile phone, playback might not pause when receiving a call.
Use a mobile phone at least 50 cm away from the speaker. Noise may result if the speaker and the mobile phone are too close.
Depending on the model of your smartphone, the operation system or applications installed, some functions of hands-free calling may not be used
correctly.
Related Topic
How to make a wireless connection with BLUETOOTH devices
Terminating the BLUETOOTH connection (After use)
Making a call
Button functions for a phone call
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Making a call
You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands-free
Profile).
Operations may vary depending on the mobile phone. Refer to the operating instructions supplied with your mobile phone.
1
Make a BLUETOOTH connection with the mobile phone.
The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is established.
2
Operate the mobile phone to make a call.
While making a call, playback pauses and the dial tone is heard from the speaker.
When the receiver takes the call, talk into the microphone of the speaker.
If no dial tone is heard from the speaker
The mobile phone may not be connected to the speaker with HFP. Make sure the mobile phone is connected via
BLUETOOTH.
(call) button for about two seconds.
Switch the call device to the speaker by pressing and holding the
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3
Adjust the volume by pressing the –/+ (volume) buttons on the speaker or the volume control on the
mobile phone.
When you press the –/+ (volume) buttons, the
adjustment.
4
To end a call, press the
(power) indicator flashes once or three times according to the volume
(call) button.
Playback will resume (if it is interrupted) when the call ends. If you end a call by operating the BLUETOOTH mobile phone,
playback will resume (if it is interrupted) when the call ends.
Depending on the mode of the speaker, playback may not resume. In this case, start playback.
Hint
If the other party cannot hear or can barely hear your voice, talk more directly into the microphone of the speaker.
The volume of music playback and calling are set independently in the speaker.
Note
Depending on the mobile phone, playback might not pause when making a call.
Use a mobile phone at least 50 cm away from the speaker. Noise may result if the speaker and the mobile phone are too close.
Related Topic
How to make a wireless connection with BLUETOOTH devices
Terminating the BLUETOOTH connection (After use)
Receiving a call
Button functions for a phone call
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Button functions for a phone call
The available functions may vary depending on the profile supported by your mobile phone. Even when the profile is the same,
functions may vary depending on the device.
For details, refer to the operating instructions supplied with your mobile phone.
Standby
Press the
(call) button once to start voice-dial (voice-dial compatible mobile phones only).
Press and hold the
(call) button for about two seconds to redial the last-dialed phone number.
Outgoing call
Press the
(call) button once to cancel an outgoing call.
Press and hold the
(call) button for about two seconds to change the call device between the speaker and mobile phone.
Incoming call
Press the
(call) button once to answer a call.
Press and hold the
(call) button for about two seconds to reject a call.
During a call
Press the
(call) button once to finish a call.
Press and hold the
(call) button for about two seconds to change the call device between the speaker and mobile phone.
Note
Depending on the smartphone, tablet, or applications installed, the redial function or voice dial function may not work correctly.
Related Topic
Receiving a call
Making a call
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About High-Resolution Audio format files
High-Resolution Audio, which is typically 96 kHz/24 bit or higher, is made by digitally sampling an original analog audio source.
The number of times at which sampling is performed (in one-second increments) is called the sampling frequency, which is
expressed in hertz or “Hz”. Digitizing refers to the audio process where the sampled signal is converted (or quantized) into binary
digits, consisting of 1's and 0's, and expressed as “bits”. The higher the number of bits, the closer the sample is to the original
source. CDs are standardized at 44.1 kHz/16 bit, but there is no single standard for High-Resolution Audio.
An alternative way of digitizing an analog source is a method called DSD (Direct Stream Digital) which captures sound information
as a sequence of single bit values with an extremely high sampling rate of either 2.8 MHz or 5.6 MHz. This is approximately 64 or
128 times the sampling rate of CD audio and is simply known as DSD 2.8 MHz or DSD 5.6 MHz. For some engineers, this is the
closest a digital file sample can get to an original analog source.
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Installing Media Go and Hi-Res Audio Player to a PC
The software is required to play High-Resolution Audio format files on your computer with the speaker.
For a Windows computer: Media Go or Hi-Res Audio Player
For a Mac: Hi-Res Audio Player
Access the following websites, and download the software.
You may have to pay a communication fee, depending on your internet contract.
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
For details on installing, refer to the download webpages.
Related Topic
About High-Resolution Audio format files
Listening to music on a PC
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Listening to High-Resolution Audio format files via a network
You can listen to High-Resolution Audio format files stored in a PC connected to your network.
High-Resolution Audio format files can be played back by using Hi-Res Audio Player or Media Go.
For more information about the music playback and connection, see Related Topic below.
When playing back High-Resolution Audio files via a Wi-Fi network, breaks in the sound may occur. In this case, connect your
PC to the USB port of the speaker, and then start playback.
Related Topic
Connecting to a Wi-Fi network using SongPal (Smartphone)
Connecting to a Wi-Fi network using SongPal (iPhone/iPod touch)
Selecting the Wi-Fi network connection method
DLNA (Digital Living Network Alliance)
Listening to music on a PC via a Wi-Fi network
Listening to music on a PC via a network (Media Go)
Listening to music on a PC via a network (Windows Media Player)
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Specifications
Speaker section
Speaker system
Approx. 35 mm (1 3/8 inches) dia. x 2
Enclosure system
Passive radiator type
Network section
Compatible standards
IEEE 802.11 a/b/g/n (WEP 64 bit, WEP 128 bit, WPA/WPA2-PSK (AES), WPA/WPA2-PSK (TKIP))
Radio frequency
2.4/5 GHz band
BLUETOOTH section
Output
BLUETOOTH Specification Power Class 2
Maximum communication range
Line of sight approx. 10 m (30 ft) *1
Radio frequency
2.4 GHz band (2.4000 GHz to 2.4835 GHz)
Communication system
BLUETOOTH Specification Ver. 4.2+EDR standard
Modulation scheme
FHSS
Compatible BLUETOOTH Profiles *2
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A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
HFP (Hands-free Profile)
SPP (Serial Port Profile)
Supported codec *3
SBC*4
AAC*5
LDAC*6
Corresponding content protection
SCMS-T
Transmission bandwidth (A2DP)
20 Hz to 20,000 Hz (with 44.1 kHz for sampling)
*1
*2
*3
*4
*5
*6
The actual range will vary depending on factors such as obstacles between devices, magnetic fields around a microwave oven, static electricity,
reception sensitivity, aerial’s performance, operating system, software application, etc.
BLUETOOTH standard profiles indicate the purpose of BLUETOOTH communication between devices.
Codec: Audio signal compression and conversion format
Subband Codec
Advanced Audio Coding
LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a
BLUETOOTH connection.
Microphone section
Model
Electret condenser type
Directivity characteristic
Omni-directional
Effective frequency band
100 Hz to 7,000 Hz
Others
AUDIO IN (external input) jack
ø3.5 mm stereo mini jack
Power consumption
Approx. 12 W
Approx. 0.2 W (during the standby mode)
Approx. 0.2 W (during the BLUETOOTH/network standby mode)
Operating temperature
5 °C to 35 °C (41 °F to 95 °F)
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Related Topic
Trademarks
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About the indicators
(power) indicator
Lights
up
(green)
The speaker is turned on.
Lights
up
(orange)
The speaker is in the BLUETOOTH/Network standby mode. The BLUETOOTH/Network standby mode can be set
only when this speaker is connected to an AC outlet via the USB AC adaptor. When the speaker is being powered
by the built-in battery only, the BLUETOOTH/Network standby mode is not available.
Lights
up (red)
The speaker is in the standby mode.
Turns
off
The speaker is in the power saving mode.
When you turn on the speaker, the indicator flashes slowly in green, then lights up in green.
Flashes
(green)
When you turn off the speaker, the indicator flashes slowly in green, then lights up in orange or red. While the
indicator is flashing, the speaker is not operational.
When you press the -/+ (volume) buttons, the indicator flashes once or three times according to the volume
adjustment.
Flashes
(red)
The speaker is in the protect mode, or the software update has failed. See "The power indicator flashes in red."
CHARGE indicator
Charging the speaker is completed.
Turns off
The indicator is off while charging with the speaker turned on.
Lights up
(orange)
The speaker is being charged.
Flashes slowly
(orange)
The built-in battery is running low. Charge the speaker.
Flashes
(orange)
When you connect a micro-USB cable to the DC IN 5 V jack, the indicator flashes three times. When the
speaker is turned on, the indicator will eventually turn off.
If the indicator continues flashing with the speaker turned off, the charging has failed. See "The CHARGE
indicator flashes."
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LINK indicator
Turns off
The speaker is not connected to a network.
Lights up (orange)
The speaker is connected to a Wi-Fi network.
Flashes (orange)
The speaker is in the process of connecting to a Wi-Fi network.
Flashes (red)
The network connection failed.
Lights up (red)
The network connection failed, or connection failed even though the network setting is complete.
AUDIO IN indicator *1
Lights up (white)
The speaker is in the AUDIO IN mode.
USB indicator *1
Lights up
The speaker is in the USB mode.
BLUETOOTH indicator *1*2*3*4
Lights up (white)
The speaker is connected to a BLUETOOTH device.
Flashes quickly (white)
The speaker is pairing with a BLUETOOTH device.
Flashes (white)
The speaker is searching for a BLUETOOTH device to connect.
NETWORK indicator *1*2*4
Lights up (white)
The speaker is in the NETWORK mode.
Lights up (green or light blue)
The speaker is connected to a music service.
UPDATE indicator *5
Lights
up
(orange)
The speaker detected the availability of a software update while connected to the Internet. After pressing and holding
the UPDATE button for 2 seconds while the indicator is lit, the software update starts when the speaker beeps.
The speaker is updating the software. During the update, you cannot operate the speaker.
Flashes
(orange)
When the speaker turns on for the first time after the software update, the UPDATE button flashes three times to
inform you that the update has completed.
EXTRA BASS indicator
Lights up
You can enjoy the bass sound effect.
Turns off
The bass sound effect is not activated. This is set as the default.
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/
indicators
Lights up or flashes depending on the status of the speaker while the Wireless Surround function, the Wireless Stereo function, or
the Speaker Add function *6 is on.
*1
*2
*3
*4
*5
*6
When checking the Wi-Fi signal strength (reception sensitivity), the indicator is lit while connected to the Wi-Fi network.
When switching the wireless function to on/off, the indicator flashes.
When switching the BLUETOOTH audio streaming playback quality of the speaker, the indicator flashes.
When disabling the Wi-Fi network function and BLUETOOTH network function, the indicator flashes.
If the software updating has failed, the indicator is lit.
Available when updating your speaker's pre-installed software
Related Topic
Checking the Wi-Fi signal strength (reception sensitivity)
Updating the pre-installed software
The power indicator flashes in red
Disabling the Wi-Fi network function and BLUETOOTH network function
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
Connecting two speakers (Speaker Add function)
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Compatible iPhone/iPod touch models
iPhone/iPod touch models that can be used with the speaker are shown below.
Update the software of your iPhone/iPod touch to the latest version before using it with the speaker.
For the latest iPhone/iPod touch compatible models, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
Bluetooth technology works with iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s,
iPod touch (6th generation), iPod touch (5th generation).
Note
Sony cannot accept responsibility in the event that data recorded to an iPhone/iPod touch is lost or damaged when it is connected to this speaker.
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Compatible Walkman models
For the latest compatible models, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
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Compatible operating systems (Windows)
Compatible PC
IBM PC/AT compatible PCs
Supported Operating Systems
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
10
RT 8.1
8.1 Enterprise
8.1 Pro
RT
8 Enterprise
8 Professional
8 Core Edition
7 Ultimate
7 Professional
7 Home Premium
7 Home Basic
7 Starter
Suitable browsers
Internet Explorer 9 or later
Any of the above operating systems must be factory installed in the PC.
Correct operation of all PCs is not guaranteed.
Correct operation with a home-built PC, personally upgraded operating system, or multi-boot environment is not guaranteed.
Operations such as standby mode, sleep mode or pause mode are not guaranteed for all PCs.
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Compatible operating systems (Mac)
Supported Operating Systems
Mac
Mac
Mac
Mac
Mac
Mac
OS
OS
OS
OS
OS
OS
X
X
X
X
X
X
v10.11 El Capitan
v10.10 Yosemite
v10.9 Mavericks
v10.8 Mountain Lion
v10.7 Lion
v10.6 Snow Leopard
Suitable browsers
Safari (latest version at the time of Mac OS X v10.6 Snow Leopard being released, or later)
Any of the above operating systems must be factory installed in the PC.
Correct operation of all PCs is not guaranteed.
Correct operation with a home-built PC, personally upgraded operating system, or multi-boot environment is not guaranteed.
Operations such as standby mode, sleep mode or pause mode are not guaranteed for all PCs.
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Compatible DLNA devices
For the latest compatible models, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
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Compatible BLUETOOTH devices
For the latest compatible models, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
Compatible BLUETOOTH Profiles *1
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
HFP (Hands-free Profile)
SPP (Serial Port Profile)
Supported codec *2
SBC*3
AAC*4
LDAC
*1
BLUETOOTH standard profiles indicate the purpose of BLUETOOTH communication between devices.
Codec: Audio signal compression and conversion format
*3 Subband Codec
*4 Advanced Audio Coding
*2
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Compatible USB devices
For the latest compatible models, access the following URL:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
USB port supported format*
PCM: 44.1/48/88.2/96/176.4/192 kHz (16/24/32 bit)
DSD (DSF/DSDIFF): 2.8/5.6 MHz (1 bit)
*
Compatibility with all encoding/writing software, recording devices and recording media cannot be guaranteed.
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Updating the pre-installed software
When a new version of the software is released, you can update your speaker’s pre-installed software by using the following
methods.
By updating the software, new features will be added enabling you to experience more convenient and stable use.
Preparation for update
Software updates become possible when the speaker is in the following states.
1. The speaker is connected to the AC outlet with the supplied USB AC adapter.
(Software updates cannot be performed when using with the built-in rechargeable battery.)
2. The speaker is connected to the Internet via a Wi-Fi network.
Update method 1: Automatic update via the Internet
When the speaker is connected to the Internet, it can detect a new software version and automatically update when you are
not using the speaker. This feature requires speaker settings to be made.
Update method 2: Manual update via the Internet
When the speaker is connected to the Internet, it can detect a new software version and if found, and the UPDATE indicator
lights up in orange to inform you. This is the default setting.
Hint
The UPDATE indicator is located on the rear of the speaker.
The UPDATE indicator turns off and the speaker switches to standby mode or BLUETOOTH/Network standby mode automatically when the
updating is completed.
When the speaker is turned on for the first time after updating, the UPDATE indicator flashes in orange three times.
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Update method 1: Automatic update via the Internet
When you use the speaker while connected to the Internet via a Wi-Fi network, the speaker can update to the latest software
version automatically.
This feature is disabled by default.
Preparation for update
Software updates become possible when the speaker is in the following states.
1. The speaker is connected to the AC outlet with the supplied USB AC adapter.
(Software updates cannot be performed when using with the built-in rechargeable battery.)
2. The speaker is connected to the Internet via a Wi-Fi network.
To update software automatically
Launch SongPal on your smartphone, iPhone, etc., and set on [System] in the [Settings] menu.
The automatic software update feature ([Auto Update]) of the speaker is activated. If [Auto Update] is disabled, change the
setting to enable.
The update is performed when you are not using the speaker, such as during midnight or when the speaker is in standby
mode. During an update, the UPDATE indicator flashes in orange, and turns off when the update is complete. When the
speaker is turned on for the first time after updating, the UPDATE indicator flashes in orange three times.
To deactivate the software automatic update
Disable [Auto Update] in the [Settings] menu by using SongPal installed on a smartphone, iPhone, etc.
However, the software may still be updated automatically for critical changes, even if you disable this function.
If the indicator and the button flash as explained in the following
The
(power) indicator flashes in red and the UPDATE indicator flashes in orange.
The software update has failed.
Turn off the speaker, then turn it on again. The update will resume. If the situation is not improved after switching the speaker off
and on, consult your nearest Sony dealer.
Hint
The number of flashes of the UPDATE indicator indicates the update’s progress. The UPDATE indicator flashes four times at first, and decreases
by one flash, then turns off when the updating is completed. Do not turn the speaker off during the update.
When the speaker is connected to the Internet via a Wi-Fi network, the UPDATE indicator on the speaker lights up in orange when the speaker
detects a new software version.
Regardless of the [Auto Update] setting, the UPDATE indicator lights up in orange when the speaker detects a new software version.
You can update the software manually even when the [Auto Update] setting is activated. See "Update method 2: Manual update via the Internet."
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Note
Updating normally takes 3 to 10 minutes. It may take longer depending on your network environment.
Do not operate the speaker during an update. Keep the speaker connected to an AC outlet via the USB AC adaptor and network while updating.
An update cannot be performed when the speaker is powered by the built-in battery only.
Software can be updated only when the speaker is connected to an AC outlet via the USB AC adaptor.
While updating via the Internet, you can terminate the update procedure by pressing the UPDATE/WPS button when the UPDATE indicator flashes
four times. (This is not always possible.) If you cancel the update, the UPDATE indicator will stay lit again.
Related Topic
Searching the latest software via a network connection
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Update method 2: Manual update via the Internet
When the speaker is connected to the Internet via a Wi-Fi network, the UPDATE indicator on the speaker lights up in orange
when the speaker detects a new software version.
In this case, follow the steps below to update the software to the latest version.
When the update starts, any music being played will stop. Also, any BLUETOOTH connection is disconnected.
Preparation for update
Software updates become possible when the speaker is in the following states.
1. The speaker is connected to the AC outlet with the supplied USB AC adapter.
(Software updates cannot be performed when using with the built-in rechargeable battery.)
2. The speaker is connected to the Internet via a Wi-Fi network.
1
When the UPDATE indicator is lit in orange, press and hold the UPDATE/WPS button until beeps are
heard.
When the updating starts, the UPDATE indicator flashes in orange.
While updating, the speaker cannot be operated.
The UPDATE indicator turns off and the speaker switches to standby mode or BLUETOOTH/Network standby mode
automatically when the updating is completed.
When the speaker is turned on for the first time after updating, the UPDATE indicator flashes in orange three times.
If the
(power) indicator flashes in red and the UPDATE indicator flashes in orange during
the update
The update has failed.
Turn off the speaker, then turn it on again. The update will resume. If the situation is not improved after switching the speaker off
and on, consult your nearest Sony dealer.
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Hint
The number of flashes of the UPDATE indicator indicates the update’s progress. The UPDATE indicator flashes four times at first, and decreases
by one flash, then turns off when the updating is completed. Do not turn the speaker off during the update.
Note
Updating normally takes 3 to 10 minutes. It may take longer depending on your network environment.
Keep the speaker connected to an AC outlet via the USB AC adaptor and network while updating. An update cannot be performed when the
speaker is powered by the built-in battery only.
Software can be updated only when the speaker is connected to an AC outlet via the USB AC adaptor.
While updating via the Internet, you can terminate the update procedure by holding the UPDATE/WPS button when the UPDATE indicator flashes
four times. (This is not always possible.) If you cancel the update, the UPDATE indicator will stay lit again.
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Searching the latest software via a network connection
The speaker has a function which updates the latest software automatically via a Wi-Fi network.
When the latest software is released and the speaker searches it, the UPDATE indicator lights up in orange.
To avoid the network trouble by many accessing the network server, the searching timing is differ to each speaker. You can also
check manually if the latest software is released.
This section explains how to check the latest software releasing manually.
Do the following before starting.
The speaker is connected to the AC outlet with the supplied USB AC adapter.
(Software updates cannot be performed when using with the built-in rechargeable battery.)
Check that the speaker is connected to a Wi-Fi network.
Check that the LINK indicator lights up in orange.
Check that the UPDATE indicator lights off.
If the indicator lights up in orange, the speaker has already searched the latest software, and you cannot operate the following
procedure. Start updating the software.
1
Press the UPDATE/WPS button on the rear of the speaker.
The UPDATE indicator flashes in orange *1 , the NETWORK indicator lights up, and the speaker starts searching if the latest
software is released.
2
Check the UPDATE indicator as followings.
Lights off: The software of this speaker is the latest version.
Lights up in orange: The latest software is released.
If you set the function, which updates the speaker software automatically, to enable by SongPal, the speaker will update
the software while you are not using the speaker, such as midnight or when the speaker is in the standby mode.
When you update the software immediately, update manually as followings.
When updating starts, the playback is stopped and the BLUETOOTH connection is disconnected.
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3
When the UPDATE indicator lights up in orange, press and hold the UPDATE/WPS button until the beep
sound is heard.
When updating starts, the UPDATE indicator flashes in orange.
While updating, the speaker cannot be operated.
When software updating is completed, the UPDATE indicator lights off, and the speaker enters the standby mode or
BLUETOOTH/Network mode automatically.
When turning on the speaker after updating, the UPDATE indicator flashes three times in orange.
*1
The checking is finished immediately. So, you cannot see the flashing indicator. Depending on the network environment, it may take time. In this case,
wait for about one minute.
Related Topic
Update method 2: Manual update via the Internet
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Checking the Wi-Fi signal strength (reception sensitivity)
The indicator of the speaker shows signal strength (reception sensitivity) by its lit status when the speaker is connected to a Wi-Fi
network and is turned on.
1
While the speaker is connected to a Wi-Fi network (the LINK indicator lights up in orange), turn on the
speaker, and then press and hold the - (volume) button and SET UP button.
The function indicators (NETWORK, BLUETOOTH, USB, AUDIO IN) on the top panel start to light up.
The number of indicators lit shows the strength of the signal.
When any button is pressed, the signal’s strength indication is canceled.
When no indicator is lit, the signal strength is the weakest. When four indicators are lit, the signal strength is the strongest.
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To receive a stronger signal
Try the following:
Change the orientation/location.
Turn off other wireless devices.
Then, press any button to cancel the Wi-Fi signal strength indication, repeat procedures from step
.
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Standby mode differences
Standby mode
The speaker is in the standby mode when the
(power) indicator lights up in red.
(power)/
PAIRING button to turn off the speaker, the
(power) indicator lights up in red and the speaker
If you press the
enters the standby mode.
BLUETOOTH/Network standby mode
The speaker is in the BLUETOOTH/Network standby mode when the
(power) indicator lights up in orange.
If the BLUETOOTH/Network standby mode is on, the speaker turns on when a BLUETOOTH device or network device is
operated. Then, the BLUETOOTH or network connection starts.
When you turn on the speaker in the BLUETOOTH/Network standby mode, the start-up time becomes shorter and the speaker
will become operational sooner, than when you turn on the speaker in standby mode.
The BLUETOOTH/Network standby mode can be set only when the speaker is connected to an AC outlet via the USB AC adaptor
(power)/
PAIRING button and FUNCTION button until the
(supplied). With the speaker turned on, press and hold the
(power) indicator lights up in orange. The speaker turns off and enters the BLUETOOTH/Network standby mode.
Auto standby mode
The speaker automatically enters the standby mode or switches to the BLUETOOTH/Network standby mode if the speaker
remains in any of the following states for about 15 minutes.
No operation of the speaker.
No connect/disconnect operations to the speaker from external devices.
Music (sound) is not played while connected to an external device.
The speaker is not connected on BLUETOOTH by HFP.
Power saving mode
If the speaker has been turned off for 30 hours without charging, it will enter the power saving mode, and the
(power) indicator
(power)/
PAIRING button for more than two seconds, or
will be off. To cancel the power saving mode, press and hold the
connect the speaker to an AC outlet via the supplied USB AC adaptor and micro-USB cable. It takes about 15 to 30 seconds to
start up the speaker after turn on it. If the speaker is in the power saving mode, you cannot connect it to a BLUETOOTH device
(power) indicator changes
with One-touch (NFC). To connect with One-touch (NFC), turn on the speaker, and wait until the
from lit to flashing. Then, touch the device to the speaker.
Hint
In the standby mode, the power consumption of the speaker reduces.
In BLUETOOTH/Network standby mode, the speaker's start-up time will be shorter.
The auto standby mode can be turned off by using SongPal.
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Note
The auto standby mode may not work depending on the connecting device during the AUDIO IN function.
Related Topic
Auto standby mode
Setting the auto standby mode
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Precautions
About mobile phones
For the details how to receive a call on a mobile phone which is sending music to the speaker, refer to the operating
instructions supplied with the mobile phone.
On safety
The nameplate and important information concerning safety are located on the bottom exterior of the speaker and on the
surface of the USB AC adaptor.
Before operating the speaker, be sure that the operating voltage of the speaker is identical with that your local power supply.
Where purchased: all countries/regions
Operating voltage: 100 V - 240 V AC, 50 Hz/60 Hz
About the micro-USB cable
Make sure to use the following supplied micro-USB cable.
USB Type A plug: Connects to a USB AC adaptor.
USB Micro-B plug: Connects to the speaker.
Notes on the USB AC adaptor
To disconnect the USB AC adaptor from an AC outlet, hold the USB AC adaptor while you unplug it. Do not pull the cable.
When connecting or disconnecting the USB AC adaptor, turn off the speaker beforehand. Otherwise, it may cause malfunction.
Use only the supplied USB AC adaptor and micro-USB cable. To avoid damaging the speaker, do not use any other USB AC
adaptor or micro-USB cable.
The supplied USB AC adaptor and micro-USB cable are for this speaker only. They are not to be used for any other device.
Do not install the USB AC adaptor in a confined space, such as a bookcase or built-in cabinet.
About the main unit becoming warm
If you use the speaker for a long period, the main unit may become warm. This is not a malfunction.
On operations
The speaker unit, built-in amplifier, and cabinet are adjusted precisely. Do not disassemble or remodel.
Do not leave the speaker in any of the following locations.
A place subject to high temperature such as direct sunlight or near a heat source
In a car with windows closed (especially in summer)
A place with moisture such as a bathroom
A place with excessive dust, or on sand
Near any object susceptible to magnetism (such as recorded tapes, watches, cash cards, floppy disks)
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A place with heavy vibration
Place the speaker on the flat surface.
Make sure the speaker will not fall from its location. Do not place valuables near the speaker.
When transporting the speaker, do not place any objects susceptible to magnetism, such as cash cards or floppy disks, near
the speaker.
If the cabinet becomes dirty, wipe it using a soft cloth with a little detergent. Do not use alcohol, benzene, or thinner to clean
the cabinet.
Make sure that water does not drip onto the speaker. This speaker is not waterproof.
Others
The usage time of a lithium-ion battery depends on its environment and operating conditions. For example, if using the
speaker at a loud volume, the usage life shortens.
If you do not intend to use the speaker for a long time, the usable time for a charged battery may be shorter. After charging a
few times, the charge will return to normal.
If you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain
its performance.
If you do not intend to use the speaker for a long time, charging the battery may take for a long time.
If located in a place with a high temperature, charging will be stopped to protect the battery.
When the usable time of the battery reduces to half, it has reached the end of its life span. To change the rechargeable
battery, contact your nearest Sony dealer.
If you have any questions or problems, contact your nearest Sony dealer after reading this guide.
When disposing of or giving away the speaker, make sure to initialize it to reset all settings to the factory defaults.
The MAC address for the Wi-Fi network is located on the bottom exterior of the speaker.
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What is BLUETOOTH wireless technology?
BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital
devices, such as a PC and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m (about 30 ft).
Connecting between only two devices is common, but some devices can be connected to multiple devices at the same time.
You do not need to use a cable for connection, nor is it necessary for the devices to face one another, such is the case with
infrared technology. For example, you can use such a device in a bag or pocket.
BLUETOOTH standard is an international standard supported by thousands of companies all over the world, and used worldwide.
Maximum communication range
The maximum communication range may shorten under the following conditions.
There is an obstacle such as a person, metal, or wall between the speaker and BLUETOOTH device.
A wireless LAN device is in use near the speaker.
A microwave oven is in use near the speaker.
A device that generates electromagnetic radiation is in use near the speaker.
Interference from other devices
Because BLUETOOTH devices and wireless LAN (IEEE802.11b/g/n) use the same frequency, microwave interference may occur
and resulting in communication speed deterioration, noise, or invalid connection if the speaker is used near a wireless LAN
device. In such a case, do the following.
Use the speaker at least 10 m (about 30 ft) away from the wireless LAN device.
If the speaker is used within 10 m (about 30 ft) of a wireless LAN device, turn off the wireless LAN device.
Interference to other devices
Microwaves emitting from a BLUETOOTH device may affect the operation of electronic medical devices. Turn off the speaker and
other BLUETOOTH devices in the following locations, as it may cause an accident.
where inflammable gas is present, in a hospital, train, airplane, or a gas station
near automatic doors or a fire alarm
Note
To be able to use the BLUETOOTH function, the BLUETOOTH device to be connected requires the same profile as the speaker’s.
Note also that even when the same profile exists, devices may vary in function depending on their specifications.
Due to the characteristics of BLUETOOTH wireless technology, the sound played on the speaker is slightly delayed from the sound played on the
BLUETOOTH device while talking on the telephone or listening to music.
This speaker supports security capabilities that comply with the BLUETOOTH standard to provide a secure connection when the BLUETOOTH
wireless technology is used, but security may not be enough depending on the setting. Be careful when communicating using BLUETOOTH
wireless technology.
Sony does not take any responsibility for the leakage of information during BLUETOOTH communication.
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A device featuring the BLUETOOTH function is required to conform to the BLUETOOTH standard specified by Bluetooth SIG, and be
authenticated. Even when the connected device conforms to the above mentioned BLUETOOTH standard, some devices may not be connected or
work correctly, depending on the features or specifications of the device.
Noise or sound skips may occur depending on the BLUETOOTH device connected with the speaker, the communication environment, or the usage
environment.
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What is LDAC?
LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content,
even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it operates
without any downconversion of the Hi-Res Audio content*1 , and allows approximately three times more data *2 than those other
technologies to be transmitted over a BLUETOOTH wireless network with unprecedented sound quality, by means of efficient
coding and optimized packetization.
*1
*2
excluding DSD format contents
in comparison with SBC (Subband Coding) when the bitrate of 990 kbps (96/48 kHz) or 909 kbps (88.2/44.1 kHz) is selected
Note
Depending on the network environment, there may be an interruption at the high bitrate transmission.
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About the voice guidance
Depending on the status of the speaker, the voice guidance is output from the speaker as follows.
Note
The voice guidance of this speaker is output only in English.
BLUETOOTH function
“Bluetooth pairing”
Wireless Surround/Wireless Stereo function
“Wireless stereo”
“Start connecting”
“Disconnected”
“Left”
“Right”
Speaker Add function
“Speaker Add”
“Connected”
“Disconnected”
“Double Mode”
“Left”
“Right”
Remaining battery capacity*
“Battery fully charged”
“Battery about 80%”
“Battery about 60%”
“Battery about 40%”
“Battery about 20%”
“Please charge”
*
When the speaker is turned on without connecting the speaker to an AC outlet by using the supplied micro-USB cable and USB AC adaptor, the voice
guidance will be output.
Hint
The Voice of the remaining battery capacity (BATT Level) can be turned off by selecting [Settings] – [Power Option] – [BATT Level (Voice)] –
[Off] on the menu of SongPal.
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Related Topic
How to make a wireless connection with BLUETOOTH devices
Using this speaker as a rear speaker (Wireless Surround)
Connecting two speakers (Wireless Stereo)
Connecting two speakers (Speaker Add function)
Connecting to an AC outlet
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Trademarks
Windows, the Windows logo, and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology
outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary.
iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. “Made for iPod” and “Made for
iPhone” mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has
been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this unit or
its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod or iPhone may affect
wireless performance. App Store is a service mark of Apple Inc.
is a mark of the Wi-Fi Alliance.
Wi-Fi®, Wi-Fi Protected Access® and Wi-Fi Alliance® are registered marks of the Wi-Fi Alliance.
Wi-Fi CERTIFIED™, WPA™, WPA2™ and Wi-Fi Protected Setup™ are marks of the Wi-Fi Alliance.
MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson.
The N-Mark is a trademark or registered trademark of NFC Forum, Inc., in the United States and in other countries.
The BLUETOOTH® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Sony
Corporation is under license. Other trademarks and trade names are those of their respective owners.
Google Play and Android are trademarks of Google Inc.
Google Cast™ and the Google Cast Badge are trademarks of Google Inc.
"Xperia" and "Xperia Tablet" are trademarks of Sony Mobile Communications AB.
WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation.
LDAC and LDAC logo are trademarks of Sony Corporation.
"S-Master HX" is a trademark of Sony Corporation.
are trademarks of Sony Corporation.
ClearAudio+ and
"DSEE HX" is a trademark of Sony Corporation.
DLNA™, DLNA Logo and DLNA CERTIFIED™ are trademarks, service marks, or certification marks of the Digital Living
Network Alliance.
AOSS is a trademark of BUFFALO INC.
This product incorporates Spotify software which is subject to 3rd party licenses found here:
https://developer.spotify.com/esdk-third-party-licenses/
Spotify and Spotify logos are trademarks of the Spotify Group.
The system names and product names indicated in this Help Guide are generally the trademarks or registered trademarks of the
manufacturer. ™ and ® marks are omitted in this Help Guide.
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Important information on software
When using the speaker with a wireless network, the UPDATE indicator lights up in orange when the new version of the software
is found.
For the timing of auto searching or manual updating methods, refer to “Searching the latest software via a network connection.”
For the latest version of the software, refer to the URL below for details.
http://rd1.sony.net/help/speaker/sl/16/
Related Topic
Updating the pre-installed software
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Notes on software
Notes on the License
This speaker contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to
announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
Please read the contents of the license described in “Important information on software.”
Notice on GNU/GPL/LGPL applied software
This speaker contains software that is subject to the following GNU General Public License (hereinafter referred to as “GPL”) or
GNU Lesser General Public License (hereinafter referred to as “LGPL”). These establish that customers have the right to acquire,
modify, and redistribute the source code of said software in accordance with the terms of the GPL or LGPL supplied. The source
code for the above-listed software is available on the Web.
To download, please access the following URL then select the model name “h.ear go (SRS-HG1)”.
URL: http://oss.sony.net/Products/Linux/
Please note that Sony cannot answer or respond to any inquiries regarding the content of the source code.
Notes on the update
If you use the speaker while connected to the Internet via a Wi-Fi network, the speaker can update to the latest software
automatically.
By updating the software, new features will be added enabling you to experience more convenient and stable use.
If you do not want to automatically update the software, you can disable this function by using the SongPal installed on your
smartphone, iPhone, etc.
However, the software may be updated automatically for stable use, etc., even if you disable this function. Also, if you disable this
function, you can still update the software manually.
For details about how to set and operate, see “Updating the pre-installed software.” The speaker may not be operational while
updating.
Disclaimer regarding services offered by third parties
Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any
responsibility in these sorts of situations.
Privacy policy
The speaker (software version is 4.xx or later) has a function to collect the usage state of the speaker. For details, refer to the
privacy policy below.
URL: http://policies.sony.net/vs/01/index.html
You can make the settings related to the information collection based on the above privacy policy by using Sony | Music Center *1
(Android version only).
When the consent/non-consent of information collection is not set *2 , or when a change occurs in the agreed privacy policy:
When connecting to Sony | Music Center, a screen to select the consent/non-consent of information collection is displayed.
You can select the consent/non-consent from the screen.
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When the consent/non-consent of information collection has already been set:
You can change the settings of the consent/non-consent of information collection from the setting menu of Sony | Music
Center.
When Sony | Music Center is unavailable:
By initializing the speaker, you can restore the consent/non-consent of information collection to the unset state *2 . For details
how to initialize the speaker, see “Initializing the speaker.”
*1
*2
SongPal renewed to Sony | Music Center.
If the consent/non-consent of information collection has not been set, the information will not be collected.
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Customer support websites
Please access the following support home page to get support information about your speaker:
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
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What can I do to solve a problem?
If the speaker does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Connect the speaker to an AC outlet via the USB AC adaptor to charge the battery.
You may be able to resolve some issues by charging the battery.
Push the RESET button on the bottom of the speaker with a pointed object such as a pin.
Then turn on the speaker.
Initialize the speaker.
All settings of the speaker return to their factory defaults. All the pairing information and all the network settings are deleted.
Look up information about the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.
Related Topic
Initializing the speaker
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Unable to turn on the speaker or charge the built-in battery
Fully charge the built-in battery.
Make sure the USB AC adaptor is connected to the speaker and the AC outlet firmly.
Push the RESET button on the bottom of the speaker with a pointed object, such as a pin.
(power)/
PAIRING button for three seconds, or connect the
To turn on the speaker after resetting, press and hold the
speaker to an AC outlet with the supplied micro-USB cable and USB AC adaptor. After about two seconds, the speaker is
turned on automatically, and enters in the start-up mode. If the speaker does not enter the start-up mode, consult your
nearest Sony dealer.
Related Topic
Using the RESET button
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Any button on the speaker cannot be operated
The speaker may be in the protect mode if the (power) indicator is flashing in red, none of the buttons can be operated, and
PAIRING button.
the speaker cannot be turned off by the (power)/
Push the RESET button on the bottom of the speaker with a pointed object, such as a pin. Then turn on the speaker. If the
(power) indicator keeps flashing, consult your nearest Sony dealer or the shop from which you purchased this speaker.
Related Topic
The power indicator flashes in red
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The speaker has entered the standby mode or BLUETOOTH/Network standby
mode unexpectedly
The speaker enters the standby mode or BLUETOOTH/Network standby mode automatically if no operation is performed and
no sound is input for about 15 minutes. For details, see "Auto standby mode."
Related Topic
Auto standby mode
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The power indicator flashes in red
The speaker is in the protect mode, or the software update has failed. Check the following:
The UPDATE indicator continues flashing in orange.
The software update has failed. Turn off the speaker, then turn it on again. The update will resume. If the situation is not
improved after switching the speaker off and on, consult your nearest Sony dealer.
(power)/
PAIRING button is
None of the buttons can be operated, and the speaker does not turn off even if the
pressed.
The speaker may be in the protect mode. Push the RESET button on the bottom of the speaker with a pointed object,
(power) indicator keeps flashing, consult your nearest Sony dealer or the
such as a pin. Then turn on the speaker. If the
shop from which you purchased this speaker.
Related Topic
Connecting to an AC outlet
Any button on the speaker cannot be operated
Updating the pre-installed software
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The CHARGE indicator flashes
The speaker has failed to charge. Push the RESET button on the bottom of the speaker with a pointed object, such as a pin.
Then turn on the speaker. If the CHARGE indicator keeps flashing, consult your nearest Sony dealer or the shop from which
you purchased this speaker.
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No sound/Sound from only one speaker/Low sound level
Check that both the speaker and the connected device are turned on.
Check that the volume of both the speaker and the connected device are not too low.
Check that music is playing back on the connected device.
If the device is connected to the AUDIO IN jack, check that both stereo mini plugs of the audio cable are firmly inserted into
the speaker and the connected device.
If the device that is connected to the AUDIO IN jack is monaural, sound will only be output from the left speaker.
Keep the speaker away from metal objects.
If the battery power is low while using the speaker, the CHARGE indicator may flash in orange, and the volume may become
lower. Connect the supplied USB AC adaptor, or wait until the battery is charged fully.
If you use the speaker at a high volume for a long time, the battery power and the volume may reduce even when connected
to an AC outlet. This is not a malfunction. In this case, turn off the speaker, and wait until the battery is charged fully.
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Distorted sound/humming or noise from the speaker
Check that the volume of the connected device is not too high. Adjust the volume of the connected device since sound volume
level may differ depending on a playback file.
Check that the equalizer function of the connected device is set to on.
Keep the speaker away from microwave ovens or other wireless devices such as TVs or radios with Wi-Fi function.
Charge the speaker by connecting the USB AC adaptor if the CHARGE indicator is flashing in orange.
If you connect a device with a built-in radio or tuner to the speaker, broadcasts may not be received, or sensitivity may be
reduced. Locate the speaker farther away from the device and check that you can listen to broadcasts satisfactorily.
Move the speaker away from sources of noise.
Connect the speaker to a different wall outlet.
Use a commercially-available AC power extension cord with a noise filter. The noise may reduce.
Keep the speaker away from metal objects.
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The volume is getting smaller while using
If the battery power is low while using the speaker, the CHARGE indicator may flash in orange, and the volume may become
lower. Connect the supplied USB AC adaptor, or wait until the battery is charged fully.
If you use the speaker at a high volume for a long time, the battery power and the volume may reduce even when connected
to an AC outlet. This is not a malfunction. In this case, turn off the speaker, and wait until the battery is charged fully.
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The speaker cannot connect to the network (Other equipment on the network
cannot find or recognize the speaker)
If you use a fixed IP address, the same IP address might be already in use by other equipment. Therefore, use a different IP
address.
There is more than one home network. The PC and smartphone are connected to a different network than the speaker’s.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
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Unable to connect to a network via a Wi-Fi connection
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and
perform the setup again.
When setting the Wi-Fi network using SongPal on the smartphone, iPhone, etc., connect the smartphone, iPhone, etc. to a
Wi-Fi network first.
Check the settings of the wireless router/access point. Make sure the SSID stealth mode on the wireless router is set to off.
For details on the settings of the wireless router, refer to its operating instructions.
Place the speaker closer to your wireless router. Devices that use the 2.4 GHz frequency band, such as a microwave oven,
BLUETOOTH or digital cordless device, etc., may interrupt Wi-Fi communication. Move the speaker away from such devices
or turn them off.
The speaker does not support IEEE 802.11ac. Connect it to 2.4 GHz band (11b, 11g, and 11n) or 5 GHz band (11a and 11n).
There is more than one home network. The PC and smartphone are connected to a different network than the speaker’s.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
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Unable to connect to a network via a Wi-Fi connection (even though a correct
SSID is selected)
When the speaker cannot connect even though the correct SSID for your wireless router is selected, check if the correct
password (encryption key) is input.
The password (encryption key) is case sensitive, therefore make sure that you are entering correct uppercase and lowercase
characters. Multi-byte characters cannot be used; enter single-byte characters.
Examples of easily mistaken characters:
“I (uppercase I)” and “l (lowercase L)”
“0 (numeral 0)” and “O (uppercase O)”
“d (lowercase D)” and “b (lowercase B)”
“9 (numeral 9)” and “q (lowercase Q)”
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The speaker cannot connect to a network using the UPDATE/WPS button
Set up your network after searching the wireless router/access point using the PC connected to the speaker (access point
scan).
Update the firmware of the wireless router/access point to the latest version.
Press and hold the UPDATE/WPS button for about two seconds until beeps are heard.
Refer to the operating instructions of your wireless router to make sure you are operating the Wi-Fi Protected Setup (WPS)
button on the wireless router correctly.
Depending on the wireless router, press and hold the Wi-Fi Protected Setup (WPS) button for a few seconds. For details, refer
to the operating instructions of your wireless router.
Place the speaker closer to your wireless router.
If your wireless router has a Wi-Fi Protected Setup (WPS) button, you can connect to the Wi-Fi network by this method. For
details, refer to the operating instructions supplied with your wireless router.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
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The speaker does not appear in the device list of the PC's music playback
application
Some software that is pre-installed on a PC cannot select the speaker as an audio output device.
Use software that can select the speaker as an audio output device, such as Windows Media Player (except for Windows
Vista) or iTunes, etc.
Check the network connection.
Check that the speaker and the PC are connected to the same SSID of your router.
Check that the speaker is turned on.
If your PC uses a firewall, this may prevent the speaker from appearing on the list.
In this case, disable the firewall. For details, refer to the operating instructions or help guide of the firewall software.
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The speaker does not appear in the device select screen of SongPal
Check the network connection.
Set the Wi-Fi network settings of the smartphone, iPhone, etc. to on.
If you use a privacy separator function or network separating function of your wireless router, the router may not connect to the
speaker. In this case, disable these functions on your router. For details about the setting, refer to the operating instructions of
your router.
Check that the speaker and the smartphone, iPhone, etc. are connected to the same SSID of your wireless router.
Example of a good network connection
(The speaker (
) and the smartphone, iPhone, etc. (
) are connected to the same SSID of your wireless router (
they belong to the same network.)
In this situation, the smartphone, iPhone, etc. is able to recognize the speaker using SongPal.
), so
Example of a bad network connection
(The speaker (
) and the smartphone, iPhone, etc. (
) are connected to different SSIDs of your wireless routers, such as
), so they belong to different networks.)
mobile routers, etc. (
In this situation, the smartphone, iPhone, etc. is not able to recognize the speaker using SongPal. The SSID connected to the
speaker can be identified by using SongPal if the speaker and the smartphone, iPhone, etc. are connected via BLUETOOTH.
241
:Internet
:Modem
:Router
:Speaker
:Smartphone, iPhone, etc.
Distribute the connection using a network hub or a Wi-Fi access point set to infrastructure mode when it is difficult to connect
the speaker and the smartphone, iPhone, etc. directly to one router (for example, when using SongPal on a smartphone,
iPhone, etc. placed in a different room from the speaker).
Depending on your network environment, for example if you are living in an apartment building, the router may be shared with
the other residents. For details about your network environment, contact the person in charge of your network.
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The speaker cannot connect to music services
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and
perform the setup again.
Depending on the provider, only one connection to the Internet may be allowed. In that case, the speaker will not be able to
connect if the connection is currently occupied. Please consult your carrier or service provider.
Turn your smartphone, iPhone, etc. off for a short period, turn it on again, then restart the SongPal application.
Check that the enabled music application is installed in the smartphone, iPhone, etc.
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The controller cannot find the speaker (The controller cannot browse the
contents of the speaker)
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and
perform the setup again.
Make sure that the controller and the speaker are connected to the SSID of your wireless router.
Disable the multicast control on the wireless router/access point. For details, refer to the operating instructions supplied with
your wireless router.
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Music started automatically (home network)
The speaker may have been operated by another device on your home network. To prevent this, set the
BLUETOOTH/Network standby mode to off.
Related Topic
Setting the auto standby mode
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The sound is interrupted
The DLNA server is overloaded. Quit all running applications.
Wireless signal condition is poor. Stop using your microwave oven, etc.
The communication speed of the Wi-Fi network may become slower for IEEE802.11n-compliant wireless routers/access points
if the security method is set to WEP or WPA/WPA2-PSK (TKIP). If the speed slows down, change the security method to
WPA/WPA2-PSK (AES).
The encryption (security) scheme varies depending on the device. For details, refer to the operating instructions of your
router/access point.
Related Topic
Checking the Wi-Fi signal strength (reception sensitivity)
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Playback does not start
Check that the speaker and the network device are connected to your home network.
Check whether the audio file is incompatible or has been deleted from the server. Refer to the operating instructions of the
server.
The server tries to play the audio file in an audio format that the speaker does not support. Check the audio format information
on the server.
Disable the multicast control on the wireless router/access point. For details, refer to the operating instructions of the wireless
router/access point. If it is enabled, it may take several minutes to output audio.
Access for the speaker may not be permitted by the server. Change the settings on the server to allow access for the
speaker. Refer to the operating instructions of the server.
Related Topic
DLNA (Digital Living Network Alliance)
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Smartphone, iPhone, etc. cannot be paired
Bring the speaker and the BLUETOOTH device to within 1 m (3 ft) of each other.
If the BLUETOOTH indicator is not flashing quickly in white, press and hold the
(power)/
PAIRING button until the
speaker beeps and the BLUETOOTH indicator starts flashing quickly in white.
Connect the speaker to an AC outlet or charge the battery of the speaker sufficiently.
If you initialize the speaker, it may not be able to connect your iPhone/iPod touch or PC. In this case, erase the pairing
information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
If you reset network settings of your iPhone/iPod touch or PC, the speaker may not be able to connect to it. Perform the
pairing procedure again.
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Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)
If the screen lock is activated on the smartphone, it cannot be connected. Cancel the screen lock on the smartphone.
Keep the NFC-compatible device close to the speaker until the NFC-compatible device reacts. If it still fails to connect, move
the NFC-compatible device slowly on the N-Mark of the speaker. Follow the instructions on the screen.
Check that the NFC function of the NFC-compatible device is set to on.
If the NFC-compatible device is in a case, remove it.
NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the speaker with an NFC-compatible
device by one touch, make the connection by an on-screen operation.
Check that your device is compatible with NFC.
For details, access the following URL.
For customers in Europe:
http://www.sony.eu/support
For customers in the USA:
http://esupport.sony.com/US
For customers in Canada:
http://esupport.sony.com/CA/
For customers in other countries/regions:
http://www.sony-asia.com/section/support
(power) indicator is off, it will not connect by touching with a smartphone because the speaker is in the power saving
If the
(power) indicator changes from flashing to staying lit by turning on the speaker, touch with a smartphone
mode. After the
again.
Related Topic
Compatible BLUETOOTH devices
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There is no sound (BLUETOOTH)
If you are connecting a PC to the speaker, make sure that the audio output setting of the PC is set for a BLUETOOTH device.
Check that the speaker has established a BLUETOOTH connection with the BLUETOOTH device.
Pair the speaker and the BLUETOOTH device again.
Check the volume on the BLUETOOTH device and the speaker.
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Distorted sound/humming or noise from the speaker
Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the
BLUETOOTH device.
There are some BLUETOOTH devices that can have the wireless playback quality changed. If your device is compatible with
this function, select a setting that prioritizes stable connection over sound quality. For details, refer to the operating instructions
supplied with the device.
Select "Priority on stable connection" for the BLUETOOTH audio streaming playback quality.
Related Topic
Selecting the BLUETOOTH audio streaming playback quality (Codec)
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An unsupported USB device is connected
If you connect an unsupported USB device, the following problems may occur. Refer to the URL in “Compatible USB devices” and
use a supported USB device.
The USB device is not recognized.
Playback is not possible.
The sound skips.
There is noise.
The sound is distorted.
Related Topic
Compatible USB devices
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There is no sound (USB)
The USB device is not connected correctly. Turn off the speaker, then reconnect the USB device.
To listen to music on a connected PC, restart the music playback application on the PC. If you change the mode except for
the USB mode by pressing the FUNCTION button, the connection between the application on the PC and the speaker may
disconnect. For details, refer to the operating instructions or help guide of the music playback application.
After changing to a mode other than the USB mode by pressing the FUNCTION button, press the FUNCTION button again to
change to the USB mode.
Related Topic
Parts and controls
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There is noise, skipping, or distorted sound
An unsupported USB device is connected. Refer to the URL in “Compatible USB devices” and use a supported USB device.
Turn off the speaker, reconnect the USB device, then turn on the speaker.
The music data itself contains noise, or the sound is distorted. Noise contained in the music may be transferred. In this case,
delete the music file from the USB device and copy the original music file again to the USB device. If noise or distorted sound
occurs in the same playback position each time, the music data may be corrupted.
The bit rate used when encoding files was too low. In this case, delete the music file from the USB device and copy the
original music file again at a higher bit rate to the USB device.
Related Topic
Compatible USB devices
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Playback does not start
Check that the file format is supported by the speaker. For details, refer to the Operating Instructions.
An unsupported USB device is connected. Refer to the URL in “Compatible USB devices” and use a supported USB device.
Related Topic
Compatible USB devices
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Playback does not start from the first track
Set the playback mode to the normal playback mode on the connected device.
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Using the RESET button
Push the RESET button on the bottom of the speaker with a pointed object such as a pin if you experience any of the following.
–The speaker cannot be turned on.
–The speaker cannot be operated even when it is turned on.
–The (power) indicator is flashing in red. The speaker is reset and turns off.
To turn on the speaker after pushing the RESET button, press and hold the (power)/
PAIRING button for three seconds.
Alternatively, connect the speaker to an AC outlet via the supplied micro-USB cable and the USB AC adaptor. After about two
seconds, the speaker turns on, and enters the start-up mode. If it does not enter the start-up mode, consult your nearest Sony
dealer.
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Initializing the speaker
With the speaker turned on, press and hold the
more than four seconds.
(power)/
PAIRING button and the - (volume) button at the same time for
The
(power) indicator flashes quickly in green for two seconds. The settings of the speaker return to their factory defaults, and
network information and all BLUETOOTH device registration (pairing) information are deleted. Then, the speaker enters the start(power) indicator lights up in red
up mode automatically. It takes about 60 to 80 seconds to turn on the speaker. When the
(standby mode), you can turn on the speaker.
Note
If you initialize the speaker, it may not be able to make a BLUETOOTH connection with your iPhone/iPod touch or PC. In this case, erase the
pairing information of the speaker on your iPhone/iPod touch or PC, and then perform the pairing procedure again.
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Disposing of or giving away this speaker
When disposing of or giving away this speaker, erase information from the speaker. Make sure you to initialize it to reset all
settings to the factory defaults.
If you use in Internet service such as music service, information about the speaker may be retained by the service provider. In
this case, contact the network service provider to delete that information.
The speaker has a built-in rechargeable battery. When you dispose of this speaker, contact your nearest Sony dealer.
Related Topic
Initializing the speaker
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