Cisco Unified Communications updates

Kádár Zsolt, Technikai tanácsadó
2008. február 7.
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ol
t.k
ad
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@
Cisco Unified Communications
updates
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zsolt.kadar@synergon.hu
Cisco Unified Communications
portfolio
zs
Endpoints
Applications
ol
t.k
Cisco Unified IP
Phones
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
Cisco Unified Communications
portfolio - Agenda
zs
Endpoints
ol
t.k
Cisco Unified IP
Phones
Applications
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
3
Cisco Unified Communications
Manager 6.1
zs
Endpoints
ol
t.k
Cisco Unified IP
Phones
Applications
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
4
Cisco Unified Communications
Manager - Roadmap
zs
ol is now:
Callmanager
t
.
ka
Unified Communications
Manager
da
Unified Communications
Callmanager r@
Manager
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Voice Calls – dial tone
replacement
Voice
Video
Presence
Mobility
Telepresence
Collaboration
5
cont.
Cisco Unified Communications
Manager - Roadmap
zs
MeetingPlace Collaboration
IPICS
ol
Unified Mobile
Communicator
t.k
ad
MOC
ar
@
sy
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UC Manager cluster
e
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on
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Unity
u
Telepresence
6
cont.
Cisco Unified Communications
Manager - Roadmap
z
so & Upgrade Paths
CUCM Versioning
lt.
ka
da
r@
sy
CUCM 3.X
CUCM 4.X
CUCM 5.X
CUCM 6.X
3.3(5)
4.1(3)
4.2(3)
4.3(1)
ne
5.1(2)
5.1(3)
rg
6.1(1)
on
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7.0(1)
7
cont.
Cisco Unified Communications
Manager - Roadmap
z
so & Upgrade Paths
CUCM Versioning
lt.
ka
da
r@
sy
CUCM 3.X
CUCM 4.X
CUCM 5.X
CUCM 6.X
3.3(5)
4.1(3)
4.2(3)
4.3(1)
ne
5.1(2)
5.1(3)
rg
6.1(1)
on
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7.0(1)
8
cont.
Cisco Unified Communications
Manager - Roadmap
z
so & Upgrade Paths
CUCM Versioning
lt.
ka
X
da
r@
X
sy
CUCM 3.X
CUCM 4.X
CUCM 5.X
CUCM 6.X
3.3(5)
4.1(3)
4.2(3)
4.3(1)
ne
5.1(2)
5.1(3)
rg
6.1(1)
on
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7.0(1)
9
cont.
Cisco Unified Communications
Manager - Roadmap
z
so plan:
The future
lt.
OS independent
CUCM multi-platform support
ka
da
r@
CUCM 7.x
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on
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CUCM 3.x – 4.2(x)
CUCM 4.3(x)
or
Appliance
Appliance
CUCM 5.x – 6.x
10
cont.
Cisco Unified Communications
Manager - Roadmap
z
so5.0
Features from
lt.
ka
Call forwarding enhancements (Secondary CSS for CFA)
Call park
Call pickup group
CTI and CTI super provider
DHCP
LDAP Directory enhancements
Licensing
Presence
RSVP
SIP line side (endpoints) support !!!
SIP route pattern
SIP dialplan in phone
etc.
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cont.
Cisco Unified Communications
Manager - Roadmap
z
so6.0
Features from
lt.
ka
AAC, iLBC codec support
Advanced ad-hoc conference
Audible MWI
Barge enhancements
Call pickup notification
Connected number display
Device mobility
DND
Logout from hunt groups
MGCP T.38 enhancements (CA-controlled T.38 relay)
Intercom
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CUCM 6.1(1a)
Cisco Unified Communications Manager – release 6.1
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Cisco Unified Communications Manager, Version 6.1 adds to the innovation brought forth
in earlier versions through a set of new features.
Cisco Unified Communications Manager 6.1 introduces two new features that help
increase collaboration and improve access to coworkers. The first one is the Join Across Lines
feature for connecting multiple calls or conferences and the second is a Single Button Barge
feature that allows authorized users to enter a call as an additional party by pressing a single
key.
t.k
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CUCM 6.1(1a)
Cisco Unified Communications Manager – release 6.1
cont.
zs
ol
Full-featured system set for all customers
Extensive protocol support for interoperability
SIP, H.323, MGCP, and SCCP
Voice and Video telephony
DND, Intercom, Audio MWI
8.3.3 Phone Firmware supporting LLDP-MED
7937G and 3911 phones
1861 ISR
Secure conferencing
Silent monitoring and recording
Integrated Cisco Unified Mobility
Single number reach (SNR)
Increased Resiliency
Ensures key features access during outages
t.k
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CUCM 6.1(1a)
Cisco Unified Communications Manager – release 6.1
cont.
zs
ol
A newer version of Cisco Security Agent 5.2 is available on Cisco
Unified Communications Manager 6.1 to monitor and manage security
threats. Cisco Security Agent software provides threat protection for
server, desktop, and Point-of-Service (POS) computing systems. This
security software goes beyond conventional endpoint security
solutions by providing an industry-leading defense against targeted
Secure Unified
attacks, spyware, rootkits, and day-zero attacks.
Communications
t.k
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15
Cisco Unified Communications
Manager Business Edition
zs
Endpoints
ol
t.k
Cisco Unified IP
Phones
Applications
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
16
CUCM-BE
Cisco Unified Communications Manager – Business Edition
z
Key Unified
Communications Applications for
s
ol Companies on a Single Server
100-500 Person
t.k
ad
Flexible Deployment Options
aforr Growth
@
s
Foundation for More Advanced Unified y
ne
Communications Capabilities
Cisco Unified Communications Manager, Cisco
Unified Mobility, and Cisco Unity Connection
Single or multi-site centralized configurations
Expansion and migration paths
rg
Unifies With Entire Cisco Unified Communications
System of Products
on
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CUCM-BE
Cisco Unified Communications Manager – Business Edition
cont.
zs
ol
New server hardware for this release - MCS-7828
t.k
Intel Dual-Core Xeon 2.13-GHz processor with a 1060-MHz front side bus (FSB) and
2 MB of Layer 2 cache
6-GB PC2-5300 double-data-rate 2 (DDR2) Error Checking and Correcting (ECC)
memory
Two 250-GB cold-swap serial advanced technology attachment (SATA) hard disk
drives configured with Redundant Array of Independent Disks (RAID) 1
Dual-port Gigabit Ethernet controller (embedded)
Quick-deployment third-party rail kit
ad
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@
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The server appliance is preinstalled with an operating system and the Cisco Unified
Communications Manager Business Edition 6.0 software suite. Cisco Unified
Communications Manager Business Edition is fully operational upon startup, requiring
entry of just a few configuration variables such as IP address and domain.
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CUCM-BE
Cisco Unified Communications Manager – Business Edition
cont.
zs
ol the following core components:
t.k
ad
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The Cisco Unified Communications Manager Business Edition consists of
Cisco Unified Communications Manager 6.0 with integrated mobility features
Cisco Unity Connection 2.0
Cisco MCS 7828 Media Convergence Server
Cisco Unified Communications Manager Business Edition is based on the Cisco Unified Communications
Linux-based appliance platform introduced with Cisco Unified Communications Manager Release 5.0.
The Cisco Unified Mobility (formerly Cisco Unified Mobile Connect) functions provide powerful
capabilities previously available only to larger organizations. Cisco Unified Mobility provides the
capability to have up to four devices ring when a call comes into a user's IP phone. Whether you are
working from home or in a hotel room traveling for business, now your calls can follow you anywhere.
Cisco Unified Communications Manager also supports dual-mode devices, which benefits customers
who have mobile employees who need to move between campus wireless and external cellular
network environments. These devices can manually hand calls from a cellular GSM network to an
802.11-based wireless LAN.
Cisco Unified Communications Manager Business Edition is available only on Cisco MCS 7828 servers.
on
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CUCM-BE
Cisco Unified Communications Manager – Business Edition
cont.
zs
ol
t.k
Ordering Information
Organizations can select one of the base packages. The Cisco Unified
Communications Manager Business Edition base packages bundle the Cisco
MCS 7828 appliance with a preloaded software suite and seat licenses for the
first 50 users. The seat licenses included in the base package cover the server
licenses, mailboxes, and ports needed for the initial system. Note that these
seat licenses do not cover phone or device licenses.
Organizations can then add more users by selecting the appropriate quantities
of user packages, available in 10- or 50-seat increments, up to the total number
of users. The add-on user licenses cover the server licenses, mailboxes, and
ports and are cumulative.
ad
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CUCM-BE
Cisco Unified Communications Manager – Business Edition
cont.
z
Licensings
ol
t.k
Application and phone software licenses are enforced. The system manages the
maximum number of devices that can be provisioned.
Each device (Cisco Unified IP Phones, third-party devices, and video devices)
provisioned in the system corresponds to a number of device-license units
(DLUs), depending on its capabilities; the total number of units is managed in
Cisco Unified Communications Manager to determine capacity.
DLUs must be purchased to cover the number of devices connected to Cisco
Unified Communications Manager.
Third-party SIP devices require DLUs for operation with Cisco Unified
Communications Manager.
ad
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Cisco Unified Communications
Endpoints
zs
Endpoints
ol
t.k
Cisco Unified IP
Phones
Applications
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
22
Cisco Unified Communications
Endpoints
List Price
zs
ol
Existing Portfolio of
Best-Selling IP
Phones
Additional
Enhanced IP
Phones
Executive
t.k
ad
ar
Cisco Unified IP
Phone 7960G
Manager
@
sy
Enhanced
Business
Business
Cisco Unified IP
Phone 7940G
Basic
Cisco Unified IP
Phone 7905G/7912G
Enhanced
Manager
Enhanced General
Purpose
Cisco Unified IP
Phone 7970G
ne
Cisco Unified IP
Phone 7961G
rg
Cisco Unified IP
Phone 7941G
Enhanced
Applications
Capability
on
Cisco Unified IP
Phone 7906G /
7911G
Enhanced
Power & Data
Throughput
Options
.h
Unicode Support for
Asian Localization
u
Features
23
cont.
Cisco Unified Communications
Endpoints
z
so
IP Phone Architectures
lt.
ka
da
1999
7960G
2004
Different architectures require
parallel feature development
2005
2006
r@
sy
7970G
7961G
ne
7931G
7911G
rg
2001
7905G
on
Converging on common
architecture
.h
Feature delivery consistent
across portfolio
Common code base
u
24
cont.
Cisco Unified Communications
Endpoints
zs
ol
Classic IP Phones
Java-based ‘3rd-gen’
t.k
Manager
Cisco Unified
IP
Phone 7960G
ad
Business
Cisco Unified
IP
Phone 7940G
Enhanced
Business
Cisco Unified IP
Phone 7975G
Cisco Unified IP
Phone
7970G/71GE
Executive
ar
Enhanced
Manager
Advanced Media
IP Phones
Enhanced
IP Phones
platforms
@
sy
Cisco Unified IP
Phone 7961G/GE
ne
Cisco Unified IP
Phone
7941G/GE
rg
Cisco Unified IP
Phone 7945G/65G
on
Cisco Unified IP
Phone
7942G/62G
.h
u
Designed for Wideband/hi-fidelity voice
(G.722), adds iLBC
Choice of models with Gigabit Ethernet
and large backlit color displays
cont.
Cisco Unified Communications
Endpoints
zs
ol
7975G
Wideband
(G.722) & iLBC
t.k
ad
Wideband
(G.722) & iLBC
7965G
TFT Color
display (touch)
KEM
support
GigE
ports
Nav
button
Roadmap
Hkswitch
Control
TFT Color
display
KEM
support
GigE
ports
Nav
button
Roadmap
Hkswitch
Control
GigE
ports
Nav
button
Roadmap
Hkswitch
Control
ar
Wideband
(G.722) & iLBC
7945G
@
sy
TFT Color
display
Wideband
(G.722) & iLBC
Hi-Res
grayscale
Wideband
(G.722) & iLBC
Hi-Res
grayscale
7962G
7942G
ne
KEM
support
rg
on
Roadmap
Hkswitch
Control
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Roadmap
Hkswitch
Control
26
cont.
Cisco Unified Communications
Endpoints
zs Driving for SIP feature parity
ol
t
.ka
CUCM 6.x
CUCM 7.x
da
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.hSIP
SCCP
SIP
SCCP
u
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cont.
Cisco Unified Communications
Endpoints
zs
Enhancing the User Experience
G.722-64
ol
t.k
ad
ar
@
sy
ne
iLBC
The internet Low Bitrate Codec (iLBC) is a standard, high-complexity
speech codec that is suitable for robust voice communication over IP.
iLBC has built-in error correction functionality that helps the codec
perform in networks with a high-packet loss.
rg
on
Navigation and UI enhancements
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cont.
Cisco Unified Communications
Endpoints
zs
7937G Conference Station
ol
t.k
New industrial design, with 79XX color scheme
ad
IEEE 802.3af line power or Cisco Power Cube 3
ar
Expanded room coverage to ~ 9m X 12m room size
Optional Extension Mic Kit
Support for Wireless Lapel Mic Kit
Support for G.722 Wideband
XML services
@
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cont.
Cisco Unified Communications
Endpoints
z
Cisco 3911sBasic SIP Phone
ol
t.k
ad
ar
Cost effective, entry level endpoint
Basic feature set only (Hold, Redial, Transfer, Conference, speakerphone, mute, voicemail)
Single line
No built-in switch
Full duplex speakerphone
802.3af POE only
No support for voice security features
@
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cont.
Cisco Unified Communications
Endpoints
z
sover 1.1
Cisco 7921G
lt.
ka
G.722 & iLBC codec support
Wireless security (802.1x, LEAP, PEAP MS-CHAPv2,
EAP-FAST, EAP-TLS, WPA 1&2, Personal&Enterprise,
CCKM, 40-128bit WEP, TKIP, MIC, AES)
QoS reporting per-call basis
SRTP and TLS support
SCCP only Desktop charger with speakerphone
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r@
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Cisco Unified Border Element
(CUBE)
zs
Endpoints
ol
t.k
Cisco Unified IP
Phones
Applications
Cisco Unity
Messaging
ad
Smart Business
Communications
System
Unified IP Phone
7985
ar
Unified MeetingPlace
Conferencing
g
Services
Wireless
IP Phones
Unified Personal
Communicator
@
sy
Unified Customer
Contact
Communications
Manager Express
Unified Video
Advantage
ne
Cisco Unified
Presence
UMG
Routing
Switching
Voice
Gateway
Messaging
Gateway
Unified Workspace
Licensing
Unified CRM
Connectors
rg
V
V
Infrastructure
IP Communicator
Communications
Manager Bus Edition
on
QoS
Mobile
Communicator
Communications
Manager
.h
CUBE
Dual Mode
Phones
u
Session Border
Control
Security
32
Cisco Unified Border Element
(CUBE)
zs
Highly recommended for Enterprise SIP Trunk deployments
ol
Co-existence with other features such as MTP, SRST, TDM GW
t
Call Counting.k
ad
Call Admission
Control
IP SLA
H323 to SIP
SIP to SIP
SIP Profiles and Variants
Interworking
Demarcation
ar
@
Cisco Unified
s
yn
Border
Element e
r
Troubleshooting
Billing
Topology Hiding
Integrated with IOS FW
RTP Media Validation
Signaling protection
go
n.
hu
Security
33
Performance
cont.
Cisco Unified Border Element
(CUBE)
zs
Cisco Session Border Controller Portfolio
Platform Support
ol
t.k
XR12000
ad
7200 VXR
NPE-G2
Cisco Unified Border Element
is integrated in Cisco IOS
AS5400XM
ar
@
sy
7301
7200 VXR
3800 ISR
3700 ISR
2800 ISR
2600XM
ne
rg
CUBE supports
on
IP-to-IP Calls
TDM Voice Calls
Gatekeeper
Routing
.h
u
Capacity
cont.
Cisco Unified Border Element
(CUBE)
zs
ol
Previously the ― multiservice IP-to-IP gateway or Cisco IOS SBC
t.k
ad
CUBE enables IP-to-IP interconnect between multiple
administrative domains for real-time interactive sessions
ar
@
Cisco UBE is a tool kit of functionss
y
n
er scenario, a different
Depending on the application and deployment
go
set of functions can be turned on/off
n.
hu
35
cont.
Cisco Unified Border Element
(CUBE)
z
so
Architecture
l
t.k
ad
Back-to-Back User Agent or Back-to-Back H.323 Gateway
Actively involved in the call treatment –for signaling and media packets.
Signaling is terminated, interpreted and then re-originated.
Media is handled in 2 different modes:
Media Flow-Through
Media Flow-Around
Digital Signal Processors (DSPs) are only required for calls with dissimilar codecs.
ar
Media Flow-Through
@
sy
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rg
Media Flow-Around
on
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Signaling
Media (RTP)
36
cont.
Cisco Unified Border Element
(CUBE)
Features
zs
ol
t.k
Topology hiding and NAT/FW traversal
Interworking between SIP and H.323
Encryption on both call-legs (signaling and media)
CUBE supports standard form of authentication methods on SIP and H.323 protocols
Hostname validation on SIP endpoints
Fax and modem call support (T.38, pass-through, cisco-relay)
DTMF interworking
CUBE supports 7 commonly used DTMF methods and 22 DTMF interworkings
DSPs only required for the voice inband to RFC 2833 DTMF conversion
Codec support and filtering (Audio and Video)
Media transcoding
Call Admission Control based on total calls, CPU, memory, RSVP, IP call capacity
TOS bits remapping (DSCP)
Billing records via Radius VSA, or syslog
Redundancy (HSRP, GK, DNS srv)
ad
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@
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Cisco Unified Communications
update
zs
ol
t.k
ad
ar
@
Kérdések?
sy
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rg
zsolt.kadar@synergon.hu
on
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Cisco Unified Communications
update
zs
ol
t.k
ad
ar
@
Köszönöm figyelmüket!
sy
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on
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zsolt.kadar@synergon.hu
39
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