Windows Server 2016 Installation Guide

Windows Server 2016
Installation Guide
NEC Express Server
Express5800 Series
Express5800/R120f-1M, R120f-2M, R120f-1E
Express5800/E120f-M
Chapter 1
Installing Windows
Chapter 2
Maintenance
Chapter 3
Appendix
CBZ-002473-077-00
© NEC Corporation 2017
Contents
Contents
Contents ................................................................................................................................................................ 2
Notations Used in This Document ......................................................................................................................... 4
Notations used in the text ................................................................................................................... 4
Optical disk drive................................................................................................................................. 4
Hard disk drive .................................................................................................................................... 4
Removable media ............................................................................................................................... 4
Abbreviations of Operating Systems ................................................................................................... 5
Trademarks ........................................................................................................................................................... 5
Warnings and Additions to This Document ............................................................................................................ 6
Latest editions ..................................................................................................................................... 6
Chapter 1 Installing Windows ................................................................................................................................ 7
1. Before Starting Setup ....................................................................................................................................... 8
1.1 Supported Models ........................................................................................................................ 8
1.2 Supported Windows OS............................................................................................................... 8
1.3 Install Options .............................................................................................................................. 8
1.4 Supported Mass Storage Controllers ........................................................................................... 9
1.5 Supported Optional LAN boards ................................................................................................ 10
1.6 In-place Upgrade to Windows Server 2016 ............................................................................... 11
1.7 Downloads ................................................................................................................................. 12
2. Installing Windows Server 2016 ..................................................................................................................... 14
2.1 Before Starting Setup................................................................................................................. 14
2.2 Setting Up the Operating System .............................................................................................. 21
2.3 Before You Start ......................................................................................................................... 22
2.3.1 Preparation for Operating System Installation ..................................................... 22
2.3.2 Creating drivers installation media ....................................................................... 23
2.4 Clean Install ............................................................................................................................... 24
3. Applying Starter Pack ..................................................................................................................................... 33
4. Setting Up Device Drivers .............................................................................................................................. 35
4.1 Installing the LAN drivers ........................................................................................................... 35
4.1.1 LAN drivers .......................................................................................................... 35
4.1.2 Optional LAN board ............................................................................................. 35
4.1.3 Network adapter name ........................................................................................ 37
4.2 Setting up LAN drivers ............................................................................................................... 38
4.2.1 Setting link speed ................................................................................................ 38
4.2.2 Configuring Flow Control ..................................................................................... 38
4.2.3 When using N8104-150/151/152 ......................................................................... 39
4.2.4 Configuring Wake On LAN................................................................................... 39
4.3 Graphics accelerator driver ........................................................................................................ 39
4.4 When using a SAS controller (N8103-142) ................................................................................ 40
4.5 When using a RAID Controller (N8103-176/177/178/179) ......................................................... 40
4.6 When using a Fibre Channel controller (N8190-159/160) .......................................................... 40
4.7 When using Expansion PCIe SSD 800GB (N8118-500) ............................................................ 40
5. License Authentication.................................................................................................................................... 41
5.1 Desktop Experience ................................................................................................................... 41
5.2 Server Core ............................................................................................................................... 45
6. Setup of Windows Server 2016 NIC Teaming (LBFO) .................................................................................... 46
6.1 Launching the NIC teaming setup tool ....................................................................................... 46
6.2 Creating a team ......................................................................................................................... 46
6.3 Notes and restrictions ................................................................................................................ 47
2
Windows Server 2016 Installation Guide
Contents
7. Setup for Solving Problems ............................................................................................................................ 48
7.1 Specifying Memory Dump Settings (Debug Information) ........................................................... 48
7.2 How to Create a User-mode Process Dump File ....................................................................... 53
Chapter 2 Maintenance ....................................................................................................................................... 54
1. Failure Information.......................................................................................................................................... 55
1.1 Collecting Event Logs ................................................................................................................ 55
1.2 Collecting Configuration Information .......................................................................................... 57
1.3 Collecting User-Mode Process Dump ........................................................................................ 58
1.4 Collecting Memory Dump........................................................................................................... 58
2. Troubleshooting .............................................................................................................................................. 59
2.1 Problem of Installing OS ............................................................................................................ 59
2.2 Problem of Using Internal Devices and Other Hardware ........................................................... 59
3. Windows System Recovery ............................................................................................................................ 60
3.1 Recovery of Windows Server 2016 ............................................................................................ 60
Chapter 3 Appendix ............................................................................................................................................. 61
1. List of Windows Event Logs ........................................................................................................................... 62
Revision Record .................................................................................................................................................. 66
Windows Server 2016 Installation Guide
3
Notations Used in This Document
Notations Used in This Document
Notations used in the text
The symbols used in this document include the following:
Important
Indicates critical items that must be followed when handling hardware or operating software. If
the procedures described are not followed, hardware failure, data loss, and other serious
malfunctions could occur.
Note
Indicates items that must be confirmed when handling hardware or operating software.
Tips
Indicates information that is helpful to keep in mind when using this server.
Optical disk drive
This server is equipped with one of the following drives. These drives are referred to as optical disk drive in this
document
●
DVD-ROM drive
●
DVD Super MULTI drive
Hard disk drive
Unless otherwise stated, hard disk drive described in this document refers to the following.
●
Hard disk drive (HDD)
●
Solid state drive (SSD)
Removable media
Unless otherwise stated, removable media described in this document refers to the following.
4
●
USB flash drive
●
Flash FDD
Windows Server 2016 Installation Guide
Trademarks
Abbreviations of Operating Systems
Windows Operating Systems are referred to as follows.
See Chapter 1 (1.2 Supported Windows OS) for detailed information.
Notations in this document
Official names of Windows
Windows Server 2016 Standard
Windows Server 2016
Windows Server 2016 Datacenter
Windows Server 2016 Essentials
Windows Server 2012 R2 Standard
Windows Server 2012 R2
Windows Server 2012 R2 Datacenter
Windows Server 2012 Standard
Windows Server 2012
Windows Server 2012 Datacenter
Trademarks
EXPRESSSCOPE is a registered trademark of NEC Corporation.
Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and
other countries.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.
Windows Server 2016 Installation Guide
5
Warnings and Additions to This Document
Warnings and Additions to This Document
1.
Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.
2.
This document is subject to change at any time without notice.
3.
Do not make copies or alter the document content without permission from NEC Corporation.
4.
If you have any concerns, or discover errors or omissions in this document, contact your sales
representative.
5.
Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your
operations.
6.
The sample values used in this document are not the actual values.
Keep this document for future reference.
Latest editions
This document was created based on the information available at the time of its creation. The screen images,
messages and procedures are subject to change without notice. Substitute as appropriate when content has
been modified.
The most recent version of the guide, as well as other related documents, is also available for download from
the following website.
http://www.nec.com/
6
Windows Server 2016 Installation Guide
NEC Express5800 Series
Express5800/R120f-1M, R120f-2M, R120f-1E
Express5800/E120f-M
Installing Windows
This chapter describes how to install Windows. Read through this chapter to set up the Windows correctly.
1. Before Starting Setup
Describes applicable server models, installable Windows operating systems and supported upgrade methods.
2. Installing Windows Server 2016
Describes how to install Windows Server 2016.
3. Applying Starter Pack
Describes how to apply Starter Pack.
4. Setting Up Device Drivers
Describes how to install and set up Device Drivers.
5. Activating Windows
Describes how to Activating Windows to continue to use the system.
6. Setup of Windows Server 2016 NIC Teaming (LBFO)
Describes how to Setup of Windows Server 2016 NIC Teaming (LBFO).
7. Setting Up for Solving Problems
Describes the features that must be set up in advance so that the server can recover from any trouble early
and precisely.
Windows Server 2016 Installation Guide
7
Chapter 1 Installing Windows
1. Before Starting Setup
1. Before Starting Setup
This section lists the confirmation items for setting up the Windows operating system.
1.1 Supported Models
The following models are supported by this document.
Express5800/R120f-1M, R120f-2M, R120f-1E
Model Names
Express5800/E120f-M
1.2 Supported Windows OS
You can install the following editions of Windows operating system. Windows Server 2016 is 64-bit(x64) only.
Boot mode
Windows OS
UEFI
Windows Server 2016
Legacy
Standard
N/A
Datacenter
N/A
Essentials
N/A
N/A
: supported
1.3 Install Options
In this guide, the installation options of Windows Server 2016 are written as below.
GUI-based installation option
Witten as “Desktop Experience” in this guide.
CUI-based installation option
Witten as “Server Core” in this guide.
Important
8
“Nano Server” is not supported on Express 5800 series servers.
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
1. Before Starting Setup
1.4 Supported Mass Storage Controllers
The Starter Pack supports the following mass storage controllers.
R120f-1M
R120f-2M
R120f-1E
E120f-M
Controllers supported on an operating system by applying the Starter Pack
Onboard RAID Controller
(LSI Embedded MegaRAID)
N/A
N/A
N/A
N8103-176 RAID Controller
(1GB, RAID 0/1)
N8103-177 RAID Controller
(1GB, RAID 0/1/5/6)
N8103-178 RAID Controller
(2GB, RAID 0/1/5/6)
Other Options
N8103-142 SAS Controller
N8103-179 RAID Controller
(2GB, RAID 0/1/5/6)
N8190-159 Fibre Channel Controller
(1ch)(8Gbps/Optical)
N8190-160 Fibre Channel Controller
(2ch)(8Gbps/Optical)
N8118-500 PCIe SSD(800GB)
N/A
: supported
Important
The Starter Pack does not support 4Kn hard disk drives [N8150-490/-503/
-513]. Consult our sales representative for more details.
Windows Server 2016 Installation Guide
9
Chapter 1 Installing Windows
1. Before Starting Setup
1.5 Supported Optional LAN boards
The Starter Pack supports the following LAN boards.
R120f-1M
R120f-2M
R120f-1E
E120f-M
N/A
N/A
LAN boards supported on an operating system by applying the Starter Pack
N/A
N/A
N/A
Other Options
N8104-149
10GBASE Adapter (SFP+/2ch)
N8104-150
1000BASE-T Adapter
N8104-151
Dual Port 1000BASE-T Adapter
N8104-152
Quad Port 1000BASE-T Adapter
N8104-153
Dual Port 10GBASE-T Adapter
N8104-154F
Quad Port 1000BASE-T LOM Card
N/A
N8104-155F
Dual Port 10GBASE-T LOM Card
N/A
N8104-156F
N/A
Dual Port 10G-SFP +
Dual Port 1000BASE-T LOM Card
: supported
10
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
1. Before Starting Setup
1.6 In-place Upgrade to Windows Server 2016
Performing an in-place upgrade from Windows Server 2012 R2 or Windows Server 2012 to Windows Server
2016 is not recommended because this may adversely affect files and the registry.
If you want to use Windows Server 2016, please read this document (Chapter1 “2. Installing Windows Server
2016”) and back-up necessary user files prior to installation.
Tips
•
An In-place Upgrade refers to upgrading the operating system to Windows
Server 2016 by overwriting the existing operating system, Windows Server
2012 R2 or Windows Server 2012, on the same server hardware.
•
Performing upgrade from evaluation version to release version is not
recommended since this may unexpectedly affect to system or applications.
Windows Server 2016 Installation Guide
11
Chapter 1 Installing Windows
1. Before Starting Setup
1.7 Downloads
First of all, download the Starter Pack for the applicable model.
1.
Downloading the Starter Pack.
(1) Go to NEC Corporation Web site at http://www.nec.com/.
Click Support & Downloads.
(2) Click Support.
(3) Under “PCs & Servers”, find “Servers” and click Asia Pacific.
12
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
1. Before Starting Setup
(4) On “Regional Contact” page, and “Related Links” and click Download.
(5)
On “Downloads - Express5800 Server Series” page, click Windows Support Kits tab.
(6) On “NEC Express5800 Server Series Microsoft® Windows Server® 2016 Support Kit” page, select the
appropriate model name on the list of supported models.
(7) Scroll down to Windows Server 2016 Support Kit section and download the module.
2.
After downloading the Starter Pack, unzip the file in any folder (e.g. C:¥TEMP) on the hardware.
Folders which include double-byte characters or spaces in their names cannot be specified.
Tips
If folder hierarchy is too deep, extraction of setup programs may not be performed
correctly.
If you copy the Starter Pack to an optical disk such as a DVD, copy all the files and folders without changing
the structure.
Tips
If you use a DVD, write the data in a format compatible with Windows operating
system.
3.
After copying the modules, delete all the files and unzipped folders on the hardware.
Download is now complete.
Windows Server 2016 Installation Guide
13
Chapter 1 Installing Windows
2. Installing Windows Server 2016
2. Installing Windows Server 2016
2.1 Before Starting Setup
Before you install Windows Server 2016, read this chapter carefully.
COA label
Scrape off with a coin or the like lightly the scratch that covers a part of the product key on the
Certificate of Authenticity (COA) label. When you scrape, be careful not to break the part that
the product key is printed on.
Windows Server 2016
Product Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Windows Activation
To activate Windows Server 2016, enter the Product Key written on the COA label. The COA
label of Windows Server 2016 is attached to the operating system media package or the
server. See Chapter 1(5. License Authentication), for details.
Starter Pack Application
Starter Pack installs necessary drivers to Express5800 series servers.
Be sure to apply the Starter Pack.
BIOS Update
A BIOS update may be required to install Windows Server 2016.
To know if a BIOS update is required, check if there are applicable modules; go to [Windows
Server 2016 Support kits] (shown in [1.7 Downloads]).
For the update procedure, refer to “Readme.txt” included in the downloaded data or
instructions shown on the above web site when downloading the module.
BMC Firmware/SDR Updates
BMC Firmware/SDR updates may be required to install Windows Server 2012 R2.
To know if BMC Firmware/SDR updates are required, check if there are applicable modules;
go to [Windows Server 2016 Support Kits] (shown in [1.7 Downloads]).
For the update procedures, refer to “Readme.txt” included in the downloaded data or instructions
shown on the above web site shown when downloading the modules.
BIOS setting
Change Boot Mode to UEFI Mode. See Chapter 2 (1. System BIOS) in Maintenance Guide for
details.
Boot → Boot Mode → UEFI
Select Enabled for X2APIC feature of processor. See Chapter 2 (1. System BIOS) in
Maintenance Guide for details.
Advanced → Processor Configuration → X2APIC→ Enabled
14
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
At re-installation, open Boot Option Priorities in BIOS SETUP to make sure that the higher
boot priority than Windows Boot Manager is specified for optical disk drive.
Example of correct setting
[Boot]–[Boot Option Priorities]
– Boot Option #1 [UEFI: Optical Disk Drive]
– Boot Option #2 [Windows Boot Manager]
→ The system can boot from OS installation media.
Example of incorrect setting
[Boot]–[Boot Option Priorities]
– Boot Option #1 [Windows Boot Manager]
– Boot Option #2 [UEFI: Optical Disk Drive]
→ The system cannot boot from OS installation media.
Note
• Before opening BIOS SETUP, be sure to insert OS installation media into
optical disk drive.
• If Windows Boot Manager is not displayed in Boot Option Priorities, you
need not to confirm the boot priority.
Hardware configuration
The following hardware configurations require special procedures.
Setup when there are multiple logical drives
When installing Windows Server 2016, disk order and numbers displayed on the screen to
create partitions may not be the same as those of physical slots. The installation destination
must be judged from the capacity of the hard disk drive or the partition size. If you choose a
wrong hard disk drive, existing data may be deleted accidentally.
Important
Refer to the following website for the details.
http://support.microsoft.com/kb/937251/
Reinstalling to a mirrored volume
Remove an MO device before installing an OS. Some peripheral devices need to be halted
before installation. Refer to the manual provided with the peripheral devices for how to set a
device appropriate to installation.
Peripheral devices such as RDX/MO
Remove an MO device before installing an OS. Some peripheral devices need to be halted
before installation. Refer to the manual provided with the peripheral devices for how to set a
device appropriate to installation.
DAT, LTO, and similar media
Do not set media that is unnecessary to installation during setup.
Windows Server 2016 Installation Guide
15
Chapter 1 Installing Windows
2. Installing Windows Server 2016
Setup when mass memory is installed
If mass memory is installed in your system, the large size of paging file is required at installation.
Thus, the partition size for storing debug information (dump file) may not be secured.
If you fail to secure the dump file size, allocate the required file space to multiple disks by
performing the following steps.
1. Set the system partition size to a size sufficient to install the OS and paging file.
2. Specify another disk as the destination to store the debug information (required dump
file size) by referring to Chapter 1 (7. Setup for Solving Problems).
If the hard disk drive does not have enough space to write the debug information, set the partition
size to a size sufficient to install the OS and paging file, and then add another hard disk drive for
the dump file.
Note
If the partition size for installing Windows is smaller than the recommended size,
expand the partition size or add another hard disk drive.
If sufficient space cannot be secured for the paging file, perform either of the following after
installing Windows.
― Specify a hard disk drive other than the system drive as the location to store the
paging file for collecting memory dump
Create a paging file of the installed memory size + 400 MB or more in a drive other than the
system drive.
The paging file that exists in the first drive (in the order of drive letter C, D, E, ...)
is used as the temporary memory dump location. Therefore, the size of the
paging file must be "installed memory size + 400 MB" or more. Paging files in
dynamic volumes are not used for dumping memory. The setting is applied after
restarting the system.
Example of correct setting
C: No paging file exists
D: Paging file whose size is "installed memory size + 400 MB" or more
→ The paging file in drive D can be used for collecting memory dump
because its size satisfies the requirement.
Example of incorrect setting 1
C: Paging file whose size is smaller than the installed memory size
D: Paging file whose size is "installed memory size + 400 MB" or more
→ The paging file in drive C is used for collecting memory dump, but
collection may fail because the size of the paging file is smaller than the
installed memory size.
16
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
Example of incorrect setting 2
C: Paging file whose size is "installed memory size × 0.5"
D: Paging file whose size is "installed memory size × 0.5"
E: Paging file whose size is 400 MB
→ The total paging file size in all drives is "installed memory size + 400 MB",
but collection may fail because only the paging file in drive C is used for
collecting memory dump.
Example of incorrect setting 3
C: No paging file exists
D: Paging file whose size is "installed memory size + 400 MB" or more
(in dynamic volume)
→ Paging files in a dynamic volume cannot be used for collecting memory
dump. Thus, collecting memory dump fails.
― Specify a drive other than the system drive for "Dedicated Dump File".
Create the registry shown below by using the Registry Editor and specify the name of
Dedicated Dump File.
<When specifying the file named "dedicateddumpfile.sys" in drive D>
Key:
HKEY_LOCAL_MACHINE¥SYSTEM
¥CurrentControlSet¥Control¥CrashControl
Name:
DedicatedDumpFile
Type:
REG_SZ
Data:
D:¥dedicateddumpfile.sys
Note the following when specifying Dedicated Dump File:
•
Pay strict attention to edit the registry.
•
The setting is applied after restarting the system.
•
Specify a drive that has free space of "installed memory size + 400 MB" or more.
•
Dedicated Dump File cannot be placed in dynamic volumes.
•
Dedicated Dump File is only used for collecting memory dump, and is not used as
virtual memory. Specify the paging file size so that sufficient virtual memory can be
allocated in the entire system.
Windows Server 2016 Installation Guide
17
Chapter 1 Installing Windows
2. Installing Windows Server 2016
System partition size
The system partition size can be calculated by using the following formula.
Size required to install the OS + paging file size + dump file size + application size
Desktop Experience
Size required to install the OS
= 15,200MB
Paging file size (recommended)
= installed memory size × 1.5
Dump file size
= installed memory size + 400MB
Application size
= as required by the application
Server Core
Size required to install the OS
= 10,300MB
Paging file size (recommended)
= installed memory size × 1.5
Dump file size
= installed memory size + 400MB
Application size
= as required by the application
For example, if the installed memory size is 2GB(2,048MB), application size is 100MB, and
Server with a GUI is selected, the partition size is calculated as follows:
15,200MB + (2,048MB × 1.5) + 2,048MB + 400MB + 100MB
= 20,820 MB
The above mentioned partition size is the minimum partition size required for system installation.
Ensure that the partition size is sufficient for system operations.
The following partition sizes are recommended.
Desktop Experience
: 32,768MB(32GB) or more
Server Core
: 32,768MB(32GB) or more
*1GB = 1,024MB
Note
•
The above paging file sizes are recommended for collecting debug information
(dump file). The initial size of the Windows partition paging file must be large
enough to store dump files.
Make sure you set a sufficient paging file size. If the paging file is insufficient,
there will be a virtual memory shortage that may result in an inability to collect
correct debug information.
•
Regardless of the sizes of internal memory and write debug information, the
maximum size of the dump file is "size of internal memory + 400 MB".
•
When installing other applications or other items, add the amount of space
needed by the application to the partition.
If the partition size for installing Windows is smaller than the recommended size,
expand the partition size or add another hard disk drive.
18
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
Tips
When creating a partition, Windows OS creates the following partitions at the top
of hard disk drive.
—
Recovery Partition:
450MB
—
EFI System Partition (ESP):
100MB *1
—
Microsoft Reserved Partition (MSR):
16MB *2
528MB is allocated for these three partitions out of the specified partition size.
For example, when 61,440MB is specified for partition size, the area available free
area is calculated as follows:
61,440MB – (450MB + 100MB + 16MB) = 60,874MB
Free area
System Partition
Recovery Partition
(450MB)
Microsoft Reserved Partition (MSR) *2
(16MB)
EFI System Partition (ESP) *1
(100MB)
*1 May be 300MB in size depending on hard disk drive type.
*2 MSR is not displayed on Disk Management.
Windows Server 2016 Hyper-V support
Refer to the following web site for information related to Windows Server 2016 Hyper-V.
http://www.58support.nec.co.jp/global/download/w2016/hyper-v/hyper-v-ws2016.html
Using BitLocker
If using BitLocker, note the following.
—
Be sure to keep the recovery password secure.
Do not keep it near a server running BitLocker.
Important
If the recovery password is not entered, the OS cannot be started, and the
content of the partition encrypted by BitLocker cannot be referenced any
more. The recovery password might be required at startup of the OS after the
following:
— Replacement of motherboard
— Change of BIOS setting
— Initialization of trusted platform module (TPM) *
* Depending on your system, it may not be supported.
Refer to the document about hardware.
—
To reinstall the operating system into a partition that is encrypted with BitLocker, delete the
BitLocker-encrypted partition prior to reinstallation.
Windows Server 2016 Installation Guide
19
Chapter 1 Installing Windows
2. Installing Windows Server 2016
Support for NIC teaming in Windows Server 2016
The NIC teaming feature, which used to be provided by network interface card (NIC) vendors, is
built into Windows Server 2016. In Windows Server 2016, this feature is also called "load
balancing and failover (LBFO)".
Refer to Chapter 1 (6. Setup of Windows Server 2016 NIC Teaming (LBFO)) and specify any
required settings.
Device Guard feature and Credential Guard feature
Device Guard feature and Credential Guard feature are not available for Express Server.
20
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
2.2 Setting Up the Operating System
Start
2.1 Before Starting Setup
Update BIOS and BMC firmware/SDR
2.3 Before You Start
2.4 Clean Install
3
Applying Starter Pack
4
Setting Up Device Drivers
5 License Authentication
6 Setup of Windows Server 2016 NIC Teaming (LBFO)
7 Setup for Solving Problems
The installation is complete.
If you need to install applications after installing the operating system, refer to the application
installation guides.
Windows Server 2016 Installation Guide
21
Chapter 1 Installing Windows
2. Installing Windows Server 2016
2.3 Before You Start
Before you install Windows Server 2016, check the BIOS settings and hard disk environment (disk array
configuration, etc.) of your server referring to a product manual (users’ guide, etc.). The latest product manuals
are available on NEC’s corporate website (http://www.nec.com/).
2.3.1 Preparation for Operating System Installation
Prepare the following media and instruction manuals before starting setup.
Items to necessary to prepare
□
OS installation media *need to purchase one of the following.
‐ Microsoft operating system installation media
(hereafter referred to as Windows Server 2016 DVD-ROM)
‐ NEC operating system installation media (hereafter referred to as Backup DVD-ROM)
□
Starter Pack for Windows Server 2016
Module Name
WS2016.10-003.01.zip
Supported Models
Express5800/R120f-1M, R120f-2M, R120f-1E
Express5800/E120f-M
Tips
For the details about the Starter Pack, see Chapter 1(1.7 Downloads) section. For
copying the Starter Pack, prepare an optical disk.
Important
After installing Windows Server 2016, do not apply EXPRESSBUILDER or
Starter Packs for Windows Server 2012 and Windows Server 2012 R2 that we
provide on our website.
Starter Pack for Windows Server 2012 R2 is not available on Windows Server
2016. Be sure to apply Starter Pack for Windows Server 2016 that suitable to
purchased system.
□
Windows Server 2016 Installation Guide ( this document )
□
Drivers installation media
Important
If your server uses an onboard RAID controller (LSI Embedded MegaRAID),
you may have to create a drivers installation media.
- When using a built-in optical disk drive
Create a drivers installation media referring to Chapter 1 (2.3.2
Creating
drivers installation media).
- When using a USB-connected optical disk drive
You do not have to create a drivers installation media. You can install the
drivers using the Starter Pack (DVD or other media) which you prepared
beforehand.
Tips
The drivers installation media is used when loading the drivers for onboard RAID
controller (LSI Embedded MegaRAID) while installing Windows Server 2016.
22
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
2.3.2 Creating drivers installation media
1.
See Step 1 in Chapter 1 (1.7 Downloads) section, downloading the Starter Pack.
2.
After downloading the Starter Pack, unzip the file in any folder (e.g. C:¥TEMP) on the hardware.
3.
Copy the folder "¥1_al_09" to removable media from unzipped folder
"<destination folder>:¥winnt¥drivers¥01_storage¥1_al_09".
4.
After copying the modules, delete all the files and unzipped folders on the hardware.
Drivers installation media creation is now complete.
Windows Server 2016 Installation Guide
23
Chapter 1 Installing Windows
2. Installing Windows Server 2016
2.4 Clean Install
This section shows the steps to clean install Windows Server 2016.
Note that existing old version of Windows will be deleted.
1.
Turn on your display and server in that order.
Important
Update the BIOS as needed referring to “BIOS Update” in “Chapter 1 (2.1
Before Starting Setup).
2.
Boot from a backup DVD or Windows Server 2016 DVD-ROM.
The message “Press any key to boot from CD or DVD…” is displayed on the top of the screen.
Press <Enter> key to start the system from the installation media.
The following screen will appear as boot process proceeds.
3.
If you are using a backup DVD, the following screen will appear. Choose the Language you use.
In case that “Windows Setup” window does not appear, <Enter> key was not pressed correctly in Step 2.
Reboot the server and go back to Step 2.
24
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
4.
Click Next.
5.
Click Install now.
2. Installing Windows Server 2016
If the following message appears, go to step 6.
If not, go to step 8.
Load Driver
A media driver your computer needs is missing. This could be
a DVD, USB or Hard disk driver. If you have a CD, DVD, or USB
flash drive with the driver on it, please insert it now.
Note: If the installation media for Windows is in the DVD drive
or on a USB drive, you can safely remove it for this step.
Browse
6.
OK
Cancel
Click Browse and select the destination, and then click OK.
<drive letter>:¥<destination folder>¥winnt¥drivers¥01_storage¥1_al_09
7.
Select LSI Embedded MegaRAID, and then click Next.
Windows Server 2016 Installation Guide
25
Chapter 1 Installing Windows
8.
2. Installing Windows Server 2016
Enter the product key and click Next.
Tips
9.
If you are using a backup DVD-ROM, this screen does not appear.
Select the operating system you want to install and click Next.
The options listed on the screen vary depending on the installation media you are using.
Tips
Read the description on the screen and choose an installation option.
—
Windows Server 2016 Standard or Windows Server 2016 Datacenter
→ correspond to “Server Core” in this guide
—
Windows Server 2016 Standard (Desktop Experience) or Windows Server
2016 Datacenter (Desktop Experience)
→ correspond to “Desktop Experience” in this guide.
26
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
10. Read the license terms carefully.
If you agree, check I accept the license terms and click Next.
11. Select the type of installation you want.
Custom: Install Windows only (advanced) is selected below.
12. "Where do you want to install Windows?" window appears.
If the driver was loaded in step 6 and 7, or if an Onboard RAID controller is not used, go to step 16.
Load Driver
To install the driver needed to access your hard drive, insert
the installation media containing the driver files, and then
click OK.
Note: The installation media can be a floppy disk, CD, DVD, or
USB flash drive.
Browse
OK
Windows Server 2016 Installation Guide
Cancel
27
Chapter 1 Installing Windows
2. Installing Windows Server 2016
13. Click Browse and select the destination, and then click OK.
<drive letter>:¥<destination folder>¥winnt¥drivers¥01_storage¥1_al_09
14. Select the following driver from the driver list shown, and then click Next.
LSI Embedded MegaRAID
15. If you inserted as Starter Pack in Step 12, remove it, and then insert the OS installation media.
Tips
If you have not replaced the OS installation media after loading the driver, the
following message may appear.
If it appears, replace the OS installation media, and then click Refresh.
16. Click New.
Tips
It NEW is not displayed on the screen, click Drive Options (advanced).
17. Specify the partition size in the text box, and the click Apply.
If a partition already exits, go to Step 18.
28
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
When the following window appears, click OK.
When you initially create a partition, the following three partitions are
Tips
automatically created at the beginning of the hard disk.
—
Recovery Partition
—
EFI System Partition (ESP)
—
Microsoft Reserved Partition (MSR)
18. Select the partition created in step 17, and then click Format.
Important
If the following window appears, read the message carefully and click [OK].
Be careful to choose a partition to format because the data stored on the
partition will be cleared.
19. Select the created partition, and then click Next.
Tips
The number of partitions displayed differs depending on the hardware
configuration.
Windows Server 2016 Installation Guide
29
Chapter 1 Installing Windows
2. Installing Windows Server 2016
When the following message appears, Windows installation starts automatically.
When the installation is done, the system will automatically restart.
After the system restart, continued the Windows Setup.
20. Set according to operating system selected in Step 9.
Desktop Experience
Type a password and click Finish.
Press <Ctrl> + <Alt> + <Delete> to unlock.
30
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
2. Installing Windows Server 2016
Type the password and press <Enter>.
Windows Server 2016 starts.
Server Core
The password must be changed. Select [OK] and press <Enter>.
Enter new password and press <Enter>.
Windows Server 2016 Installation Guide
31
Chapter 1 Installing Windows
2. Installing Windows Server 2016
When the following message appears, select OK and press <Enter>.
Windows Server 2016 starts.
Tips
Refer to Microsoft Website for more details.
Configure and Manage Server Core Installations
http://technet.microsoft.com/us-en/library/jj574091.aspx
21. Apply the Starter Pack referring to Chapter 1 (3. Applying Starter Pack).
22. Install and set up the drivers referring to Chapter 1 (4. Setting Up Device Drivers).
23. Confirm if the Windows is activated referring to Chapter 1 (5. License Authentication).
24. Set up the NIC Teaming as needed referring to Chapter 1 (6. Setup of Windows Server 2016 NIC Teaming
(LBFO)).
25. Set up features referring to Chapter 1 (7. Setup for Solving Problems).
After the OS installation is completed, install applications as needed referring to the installation guide of
each product.
Setup is now completed.
32
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
3. Applying Starter Pack
3. Applying Starter Pack
The Starter Pack contains drivers customized for the Express5800 Series.
Before starting to use the system, apply the necessary modules for Windows Server 2016 (Starter Pack)
dedicated for the model of your server. A Starter Pack for other server models cannot be used.
If you have not downloaded the Starter Pack, Go to Chapter 1(1.7 Downloads).
Important
Also install Starter Pack in the following cases.
• The motherboard of the server has been replaced
(If a dialog box prompting you to reboot the system is displayed,
reboot the system according to the on-screen instructions, and then
apply the Starter Pack.)
• If the system was restored using a restore process
• If a system has been restored using the backup tool
Note
"Device Guard: virtualization-based security" is disabled by using this setup.
Do not enable Device Guard feature because this feature is not available for this
server.
1.
Sign-in to Windows installed to the system using an account with administrative rights.
If you use the Starter Pack copied on a DVD, place the media into the disk drive.
2.
Click “Run,” or type the following path in the command prompt and press <Enter>.
Wail for a while (1 to 3 minutes) until the screen in Step3 appears.
<drive letter>:¥<destination folder>¥winnt¥bin¥pkgsetup.vbs
Tips
A path which includes double-byte characters or the space character cannot be
used here.
For example, if the Starter Pack is placed in temp folder in D drive, type the
following path and press <Enter>.
D:¥temp¥winnt¥bin¥pkgsetup.vbs
3.
The following screen appears.
Wait until the installation of the Starter Pack is complete. (About 2 to 5 minutes)
Note
The screen may black out instantaneously or resolution may change while Starter
Pack is installed, but it is not a failure.
Windows Server 2016 Installation Guide
33
Chapter 1 Installing Windows
4.
3. Applying Starter Pack
Click OK to restart the system.
Installation of Starter Pack is now complete.
34
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
4. Setting Up Device Drivers
4. Setting Up Device Drivers
Install and set up device drivers provided for the standard configuration.
For details regarding the installation and setup of a driver for an optional device, refer to the manual supplied
with the optional device.
4.1 Installing the LAN drivers
4.1.1 LAN drivers
LAN drivers are installed by applying the Starter Pack.
Important
Wake On LAN (WOL) is supported by the standard network adapters only.
For how to configure the following network adapters, see Chapter 1 (4.2
Setting Up Lan board) – 4.2.4 (Configuring Wake On LAN).
Express5800/R120f-1M, R120f-2M, R120f-1E
Standard Network Adapter (N8104-155F)
Express5800/E120f-M
Standard Network Adapter
If you are using other network adapters, you can use Wake On LAN after
installing the LAN drivers. For BIOS settings, check the "User’s Guide".
Note
• To change the LAN driver settings, sign in to the system from a local console
using an administrator’s account. Remotely changing the settings by using the
operating system’s remote desktop feature is not supported.
• Be sure to select the Internet Protocol (TCP/IP) check box when specifying an
IP address.
4.1.2 Optional LAN board
This server supports the following optional LAN boards.
N8104-149/150/151/152/153
When you additionally attach the optional LAN boards to the target server, the corresponding LAN driver is
automatically installed by Windows Plug-and-Play feature if you have attached the same controller in advance.
If not, the driver is not installed.
In that case, please install the driver by the following steps.
Windows Server 2016 Installation Guide
35
Chapter 1 Installing Windows
4. Setting Up Device Drivers
N8104-149
Note
When QLogic Driver Installer is shown to Programs and Features, this step is
unnecessary.
1.
Open command prompt, and execute the following file.
<drive letter>:¥<destination folder>¥winnt¥drivers¥02_network¥1_as_04¥install_ws2016.bat
2.
When the following message appears, restart the system.
QLOGIC Driver Installation Completed!
3.
When LAN board is new addition, setting each LAN board by referring to Chapter 1(4.2 Setting up LAN
drivers).
Setup is now completed.
N8104-150/151/152
Note
When Broadcom Gigabit Integrated Controller is shown to Programs and
Features, this step is unnecessary.
1.
Double click on rssqueuecfg.bat in the Starter Pack (shown below).
<drive letter>:¥<destination folder>¥winnt¥drivers¥02_network¥1_aw_01¥rssqueuecfg.bat
2.
Open command prompt, and execute the following file.
<drive letter>:¥<destination folder>¥winnt¥drivers¥02_network¥1_ah_03¥install_ws2016.bat
3.
When the following message appears, restart the system.
BCOM Driver Installation Completed!
4.
When LAN board is new addition, setting each LAN board by referring to Chapter 1(4.2 Setting up
LAN drivers).
Setup is now completed.
N8104-153
Note
When Intel(R) Network Connections xx.xx.xx.xx is shown to Programs and
Features, this step is unnecessary.
1.
Open command prompt, and execute the following file.
<drive letter>:¥<destination folder>¥winnt¥drivers¥02_network¥1_ag_04¥install_ws2016.bat
2.
When the following message appears, restart the system.
Intel Driver Installation Completed!
3.
When LAN board is new addition, setting each LAN board by referring to Chapter 1(4.2 Setting up LAN
drivers).
Setup is now completed.
36
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
4. Setting Up Device Drivers
4.1.3 Network adapter name
After installing the LAN drivers, the following network adapter names will be displayed on the Device Manager.
Network adapters for the standard configuration
Express5800/R120f-1M, R120f-2M, R120f-1E
*
[N8104-154F] Broadcom NetXtreme Gigabit Ethernet #xx
[N8104-155F] Intel(R) Ethernet Controller X540-AT2 #xx
*
[N8104-156F] 10GBASE-SFP+ : QLogic BCM57800 10 Gigabit Ethernet (NDIS VBD Client) #xx
1000BASE-T
: QLogic BCM57800 Gigabit Ethernet (NDIS VBD Client) #xx
*
*
Express5800/E120f-M
Intel(R) I350 Gigabit Network Connection #xx
*
If connecting with an optional LAN board:
[N8104-149]
QLogic BCM57810 10 Gigabit Ethernet (NDIS VBD Client) #xx *
[N8104-150/151/152]
Broadcom NetXtreme Gigabit Ethernet #xx *
[N8104-153]
Intel(R) Ethernet Controller X540-AT2 #xx *
*
If there are adapters with the same name, a different identification number will be assigned
to xx.
Tips
The ID for N8104-156F or N8104-149 might be a number of two or more digits.
This is due to the LAN driver specifications and not an error.
This number cannot be changed.
Windows Server 2016 Installation Guide
37
Chapter 1 Installing Windows
4. Setting Up Device Drivers
4.2 Setting up LAN drivers
4.2.1 Setting link speed
The transfer rate and duplex mode of the network adapter must be the same as those of the switching hub.
Follow the procedure below to specify the transfer rate and duplex mode.
Tips
When using standard network adapter (N8104-156F 10G-SFP) or N8104-149,
you can specify "10 Gb Full" for network adapter and "Auto Negotiation" to
switching hub.
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you want to configure.
The properties of the network adapter will be displayed.
3.
On the Advanced tab, set the Speed & Duplex values to the same as those of the switching hub.
4.
Click OK.
5.
Restart the system.
Setup is now completed.
4.2.2 Configuring Flow Control
Flow Control is a feature to stop transmitting frames temporarily by sending a pause frame to the destination
device when the receive buffer is about to run out. When it receives a pause frame, it regulates the transmission.
Configure the Flow Control following the procedure below.
Tips
The settings of Transmit/Receive of the network adapter should match those of the
destination device. For example, if Flow Control in the destination device is set as
Receive only, that in the server should be set as Transmit only.
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you want to configure.
The properties of the network adapter will be displayed.
3.
Open Advanced tab and click Flow Control to show Value.
4.
The Value can be configures by the down-arrow button.
5.
Click OK.
6.
Restart the system.
Setup is now completed.
38
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
4. Setting Up Device Drivers
4.2.3 When using N8104-150/151/152
When using N8104-150/151/152 with the server, follow the procedure below to set it.
Note
1.
This procedure can be used when you replace a motherboard.
Execute the following file.
<drive letter>:¥<destination folder>¥winnt¥drivers¥02_network¥1_ah_03¥pgdyavd_disable.vbs
2.
When the following message appears, click OK.
Configuration Completed
[Option:PopUp RLV Disabled(Action:Done)]
Reboot the system
Tips
3.
The message “Action:Non” indicates that the LAN driver is already set.
Restart the system.
Setup is now completed.
4.2.4 Configuring Wake On LAN
When using Wake On LAN with the following network adapters, follow the steps below to configure the settings.
Express5800/R120f-1M, R120f-2M, R120f-1E
Standard network adapter(N8104-155F)
Express5800/E120f-M
Standard network adapter
1.
Open the Device Manager.
2.
Expand Network Adapters, and then double-click the name of the network adapter you want to configure.
The properties of the network adapter will be displayed.
3.
Open Advanced tab, click Enable PME to show Value.
4.
Change the value to Enable by the down-arrow button.
5.
Click OK.
Setup is now completed.
4.3 Graphics accelerator driver
Standard graphics accelerator driver is installed automatically at the time of OS installation.
Note
The resolution of the screen is established automatically according to the
connected monitor, and it can't be changed.
Windows Server 2016 Installation Guide
39
Chapter 1 Installing Windows
4. Setting Up Device Drivers
4.4 When using a SAS controller (N8103-142)
The driver for SAS controller N8103-142 is automatically installed by Windows Plug-and-Play.
4.5 When using a RAID Controller (N8103-176/177/178/179)
The driver for RAID Controller N8103-176/177/178/179 is automatically installed by Windows Plug-and-Play.
Driver customized for the Express5800 Series is installed by applying the Starter Pack.
4.6 When using a Fibre Channel controller (N8190-159/160)
The driver for Fibre Channel controller N8190-159/160 is automatically installed by Windows Plug-and-Play.
Driver customized for the Express5800 Series is installed by applying the Starter Pack.
However, if you additionally equip a Fibre Channel controller (N8190-159/160), right click on cli_inst.bat in the
Starter Pack (shown below), and select Run as Administrator.
<drive letter>:¥<destination folder>¥winnt¥drivers¥01_storage¥1_ao_04¥utl¥cli_inst.bat
4.7 When using Expansion PCIe SSD 800GB (N8118-500)
When using an Expansion PCIe SSD 800GB (N8118-500), install the driver following the steps below.
1.
Double click on “setupnvme.exe” in the Starter Pack (shown below).
<drive letter>:¥<destination folder>¥winnt¥drivers¥01_storage¥1_at_01¥setupnvme.exe
2.
In “Welcome” window, click NEXT.
3.
In “License Agreement” window, check-mark accept and click NEXT.
4.
In “Confirmation” window, click NEXT.
5.
In “Progress” window, wait until the process is completed.
6.
In “Completion” window, click Finish.
7.
Restart the system.
The Installation is completed.
40
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
5. License Authentication
5. License Authentication
You need to activate Windows Server 2016 to use it. Follow the steps below to check if your operating system
has been activated and perform the activation as needed.
Note
To activate Windows Server 2016, enter the Product Key written on the COA
(Certificate of Authenticity) label. The COA label of Windows Server 2012 R2 is
attached to the operating system media package.
Windows Server 2016
Product Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
5.1 Desktop Experience
1.
Right-click the left bottom of screen, and click System from the menu displayed.
2.
Check Windows license authentication.
□ If "Windows is activated." is displayed:
You do not need to perform this procedure.
□ If "Connect to the internet to activate windows." is displayed:
Go to Step 3.
Windows Server 2016 Installation Guide
41
Chapter 1 Installing Windows
5. License Authentication
3.
Click Activate Windows.
4.
Perform license authentication.
□ When connected to Internet:
Click Change product key.
Complete license authentication process according to the message.
□ When not connected to the Internet:
Go to Step 5.
5.
Perform License Authentication via telephone.
Go to the next step, which differs depending on the installation media you used.
6.
42
□
Backup DVD-ROM
□
Windows Server 2016 DVD-ROM
: Go to Step 6.
- Product key has been input
: Go to Step 9.
- Product key has not been input
: Go to Step 6.
Right-click the left bottom of screen, and click Run from the menu displayed.
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
5. License Authentication
7.
Type "slui", and then press the <Enter> key.
8.
You need to replace product keys. Input a product key on the following screen.
9.
Right-click the left bottom of screen, and click Run from the menu displayed.
10. Type "slui 4", and then press the <Enter> key.
Windows Server 2016 Installation Guide
43
Chapter 1 Installing Windows
5. License Authentication
11. On the next screen, select your country or region, and then click Next.
Acquire the installation ID required for license activation.
12. Call the Microsoft license activation hotline and then tell your installation ID.
Type the acquired confirmation ID, and then click Activate Windows.
This completes authentication.
44
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
5. License Authentication
5.2 Server Core
1.
Confirm if your license is activated.
At the command prompt, enter the following, and then press <Enter> key.
C:¥Users¥administrator>slmgr –dli
If license authentication is required, go to the next step.
If your license is already authenticated, you can skip the next and the subsequent steps.
2.
Change the product key.
When using Backup DVD-ROM:
Type the following command, and then press the <Enter> key.
C:¥Users¥administrator>slmgr –ipk <Product key on COA label>
When using Windows Server 2016 DVD-ROM:
You do not need to change the product key.
Go to the next step.
3.
Perform license authentication.
When connected to the Internet:
License authentication is performed via the Internet.
Type the following command, and then press the <Enter> key.
C:¥Users¥administrator>slmgr –ato
This completes authentication.
When not connected to the Internet:
Use telephone for license authentication.
Type the following command to get an Install ID for authentication, and then press the <Enter> key.
C:¥Users¥administrator>slmgr -dti
Acquire the installation ID required for license activation.
Refer to the file %systemroot%¥system32¥sppui¥phone.inf to confirm the telephone number of
Microsoft Licensing Center.
Call Microsoft Licensing Center and tell them your Install ID.
Type the confirmation ID you have received in the following command line, and then press the <Enter>
key.
C:¥Users¥administrator>slmgr –atp <Confirmation ID>
Acquire the installation ID required for license activation.
Windows Server 2016 Installation Guide
45
Chapter 1 Installing Windows
6. Setup of Windows Server 2016 NIC Teaming (LBFO)
6. Setup of Windows Server 2016 NIC Teaming (LBFO)
Set up the network adapter teaming feature as shown below.
6.1 Launching the NIC teaming setup tool
1.
Launch Server Manager.
2.
Select Local Server.
3.
In the Properties window, click Enable or Disable for NIC teaming.
The NIC teaming setup tool will launch.
Tips
The NIC teaming setup tool can also be launched by opening the Run dialog box,
typing lbfoadmin /server ., and then pressing the <Enter> key.
6.2 Creating a team
Create a team by using the NIC teaming setup tool.
1.
In the Servers section, select the name of the server to set up.
If there is only one server connected, the name of the server is selected automatically.
2.
In the Teams section, under Tasks, select New Team. The New Team wizard then starts.
3.
Type the name of the team to create, and then select the network adapter to include in the team from the
Member adapters list.
4.
Click Additional properties.
5.
Specify the required settings, and then click OK.
Teaming mode
Static Teaming
Switch Independent
LACP
Configures static aggregation between the NIC and switches.
Configures teaming on the NIC side without depending on the switch settings.
Configures dynamic aggregation between the NIC and switches.
Load balancing mode
Address Hash
Hyper-V Port
Dynamic
Distributes the load based on IP addresses and port numbers.
Distributes the load to each of the virtual switch ports used by the virtual machines.
• Distributes the load based on IP addresses and port numbers in sending.
• Distributes the load same to "Hyper-V Port" in receiving.
46
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
6. Setup of Windows Server 2016 NIC Teaming (LBFO)
Standby adapter
Select one adapter to be set to standby mode from the adapters in the team.
Setting all adapters to active mode is also possible.
Primary team interface
Any VLAN ID can be specified for the primary team interface.
6.3 Notes and restrictions
•
NIC teaming on a guest OS is not supported.
•
Teaming of virtual NICs on the host OS is not supported in the Hyper-V environment.
•
When STP (Spanning Tree Protocol) is enabled on network switch ports to which network adapters of
the team are connected, network communications may be disrupted. Disable STP, or configure
"PortFast" or "EdgePort" to the ports.
* About setting the network switch of the connection destination, see the manual of the network switch.
•
All NICs in the team must be connected to the same subnet.
•
Teaming of different speed NICs is not supported.
•
Teaming of different vendor's NICs is not supported.
•
When teaming is configured in a Network Load Balancing (NLB) environment, you should select
multicast mode on the NLB cluster.
For the latest technical information, go to [Windows Server 2016 Support Information] (shown in [1.7 Downloads]).
Windows Server 2016 Installation Guide
47
Chapter 1 Installing Windows
7. Setup for Solving Problems
7. Setup for Solving Problems
We recommend installing the following features for solving the server failure quickly.
7.1 Specifying Memory Dump Settings (Debug Information)
This section explains the procedures for collecting a memory dump (debug information) in the server.
Important
When you restart the system to save the memory dump, a message
informing you that the system is short of virtual memory might appear.
Ignore this message and proceed with the restart. If you reset or restart the
system again, the memory dump might not be saved normally.
48
1.
Right-click the left bottom of screen, and click System from the menu displayed.
2.
Click Advanced system settings.
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
7. Setup for Solving Problems
3.
In Startup and Recovery, click Settings….
4.
Type a file name to store the debug information in the Dump file text box, and then click OK.
Note the following when specifying a dump file:
We recommend specifying Kernel memory dump for Write debugging information.
Specify a drive that has a free space of at least "the memory capacity mounted on the server 400 MB".
The size of the debug information (memory dump) changes if DIMM is added. Make sure that the free
space of the drive to store the debug information (memory dump) is sufficient.
Windows Server 2016 Installation Guide
49
Chapter 1 Installing Windows
50
7. Setup for Solving Problems
5.
In Performance, click Settings.
6.
Click the Advanced tab on the Performance Options window.
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
7. Setup for Solving Problems
7.
In Virtual memory, click Change….
8.
Clear the Automatically manage paging file size for all drives check box, and then click Custom size.
Windows Server 2016 Installation Guide
51
Chapter 1 Installing Windows
9.
7. Setup for Solving Problems
In Paging file size for each drive, enter the value equal or larger than the recommended value for
Initial size, and the value larger than Initial size for Maximum size, and then click Set.
Note the following when specifying a paging file size:
The paging file is used to collect debug information (dump file). The boot volume must have a paging
file of its initial size (Total capacity of physical memory mounted + 400MB or larger) is enough to store
the dump file. Make sure to specify a sufficient paging file size (recommended size: Total capacity of
physical memory mounted * 1.5 or more).
See "System Partition" in Chapter 1 (2.1 Before Starting Setup) for recommended value.
When DIMM is added, re-specify the paging file according to the increased memory size.
10. Click OK.
If a message to restart Windows appears, restart the system according to on-screen message.
Specification of the memory dump settings is now complete.
52
Windows Server 2016 Installation Guide
Chapter 1 Installing Windows
7. Setup for Solving Problems
7.2 How to Create a User-mode Process Dump File
The user-mode process dump file records information when an application error occurs.
If an application error occurs, get user-mode process dump information using the following procedures without
closing the pop-up window that reported the error:
1.
Right-click an empty area of the taskbar and then click Task Manager or press <Ctrl> + <Shift> + <Esc>
keys to start Task Manager.
2.
Click More details.
3.
Click the Processes tab.
4.
Right-click the name of the process that you want to get dump information for, and then click
Create Dump File.
5.
A dump file for the process is created in the following folder:
C:¥Users¥user name¥AppData¥Local¥Temp
Tips
If the folder is not displayed, open Explorer, select Hidden items in the View
tab.
Get the user-mode process dump file from the folder shown in step 5.
Windows Server 2016 Installation Guide
53
NEC Express5800 Series
Express5800/R120f-1M, R120f-2M, R120f-1E
Express5800/E120f-M
Maintenance
This chapter provides information for system inspection and maintenance, and how to troubleshoot the
problems, which you might need to operate an Express5800 Series server.
1. Failure Information
Describes how to collect the failure information. See this section in case of a failure.
2. Troubleshooting
Describes how to troubleshoot the server. See this section if you suspect a failure.
3. Windows System Recovery
Describes Windows recovery setup. See this section if the Windows is corrupt.
54
Windows Server 2016 Installation Guide
Chapter 2 Maintenance
1. Failure Information
1. Failure Information
If the server is broken, you can collect failure information by using the following method.
The failure information to be described is to be collected only at the request of your sales representative.
Important
When the system restarts after a failure has occurred, a message may
appear indicating virtual memory shortage. Ignore this message and
proceed with starting the system. Restarting the system may result in an
inability to properly dump the data.
1.1 Collecting Event Logs
Collection for various event logs that occurred on the server follows the steps below.
Tips
If a STOP error, system error, or stall occurs, restart the system and then follow
the steps below.
1.
Right-click the left bottom of screen, and click Event Viewer from the menu displayed.
Windows Server 2016 Installation Guide
55
Chapter 2 Maintenance
2.
1. Failure Information
Select the type of log in Windows Logs.
Application records events related to running applications.
Security records events related to security.
System records events that occur in Windows system components.
56
3.
Click Save All Events As... from Action menu.
4.
Type the file name of the archived log in File name.
5.
Select the type of the log file you want to save in Save as type, and then click Save.
Windows Server 2016 Installation Guide
Chapter 2 Maintenance
1. Failure Information
1.2 Collecting Configuration Information
This section describes how to collect hardware information or configuration.
Tips
If a STOP error, system error, or stall occurs, restart the system and then follow
the steps below.
1.
Right-click the left bottom of screen, and click Run from the menu displayed.
2.
Type msinfo32.exe, and then press <Enter> key.
System Information starts.
3.
Click Export from File menu.
4.
Type a file name to save in File Name, and then Click Save.
Windows Server 2016 Installation Guide
57
Chapter 2 Maintenance
1. Failure Information
1.3 Collecting User-Mode Process Dump
Collects diagnostic information related to application errors.
For details, see Chapter 1 (7.2 How to Create a User-Mode Process Dump File).
1.4 Collecting Memory Dump
If an error occurs, the dump file should be saved to acquire necessary information. You can specify any location
for saving the diagnostic information. For details, see Chapter 1 (7.1 Specifying Memory Dump Settings (Debug
Information)).
Consult with your sales representative before dumping the memory. Dumping the memory while the server is in
operating normally may affect the system operation.
Important
A message indicating insufficient virtual memory may appear when
restarting the system due to an error. Ignore this message and proceed.
Restarting the system may result in an inability to properly dump the data.
58
Windows Server 2016 Installation Guide
Chapter 2 Maintenance
2. Troubleshooting
2. Troubleshooting
If this system does not operate as intended, check it according to the contents of your document before sending
it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the processing
instructions.
2.1 Problem of Installing OS
[?]The following devices are indicated as faulty devices in a Server Core installation environment of
Windows
・PCI Simple Communications Controller
・PCI Device
・SM Bus Controller
・Base System Device
・System Interrupt Controller
・Performance Counters
→ There is no operational problem.
2.2 Problem of Using Internal Devices and Other Hardware
[?]Flow Control of LAN controller
→ When the Flow Control is set as Auto Negotiation, Rx & Tx Enabled, Tx Enabled or Transmit
Enabled, Receive & Transmit Enabled in case that the packet processing of the operating system
stops due to some factors, such as a system hang, with a high transmission load, pause frames may
be sent continuously.
In this case, the buffer in the switch runs out because a large amount of packets is stored in the switch,
which may affect all the telecommunication devices connected to the server. To avoid this, set the Flow
Control as Disabled.
[?]When N8190-159/160 is used, the names of the Fibre Channel controllers may appear with different
names on Device Manager
→ When N8190-159/160 is used in Windows, a different controller name may be displayed per controller
in Device Manager. It is not a problem in operating the system.
To display correct controller names, execute the following file in the Starter Pack.
<drive letter>:¥<destination folder>¥winnt¥drivers¥01_storage¥1_ao_04¥utl¥friendlyname.exe
[?]Display name of N8103-176/177/178/179 RAID Controller in Device Manager
When N8103-176/177/178/179 RAID controller is used, its name may be displayed differently in Device
Manager and in Offline Utility or Universal RALD Utility, but this does not affect the operation.
Windows Server 2016 Installation Guide
59
Chapter 2 Maintenance
3. Windows System Recovery
3. Windows System Recovery
Recover the Windows system by using the following instructions if the system does not work normally.
Note
After recovering Windows, install drivers and the Starter Pack referring to
Chapter 1 (4. Setting Up Device Drivers) and Chapter1 (3. Applying Starter
Pack)
If hard disk drives cannot be detected, you cannot recover the Windows
system.
3.1 Recovery of Windows Server 2016
If the Windows does not start normally, you can recover it using the feature of the Windows installation disc.
To run this feature, start the installation disc, and then choose Repair your computer in Windows Setup wizard.
We recommend that this option is performed by the system administrator.
60
Windows Server 2016 Installation Guide
NEC Express5800 Series
Express5800/R120f-1M, R120f-2M, R120f-1E
Express5800/E120f-M
Appendix
1. List of Windows Event Logs
Shows a list of Windows event logs.
Windows Server 2016 Installation Guide
61
Chapter 3 Appendix
1. List of Windows Event Logs
1. List of Windows Event Logs
OS
Event Log
Source
Level
Message (Description)
ID
Timing when an event is logged
Action
Windows Server 2016
System Log
b57nd60a
Warning
Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down.
Check to make sure the network cable is properly connected.
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
l2nd
QLogic BCM57810 10 Gigabit Ethernet (NDIS VBD Client) #xx: The
network link is down.
Check to make sure the network cable is properly connected.
Warning
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
l2nd
QLogic BCM57800 10 Gigabit Ethernet (NDIS VBD Client) #xx: The
network link is down.
Check to make sure the network cable is properly connected.
Warning
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
l2nd
QLogic BCM57800 Gigabit Ethernet (NDIS VBD Client) #xx: The
network link is down.
Check to make sure the network cable is properly connected.
Warning
4
When installing an OS, starting system,
or applying Starter Pack
This event does not affect system operation.
e1iexpress
Intel(R) I350 Gigabit Network Connection #xx
Network link is disconnected.
Warning
27
Starting system
e1rexpress
This event does not affect system operation.
Warning
Intel(R) I350 Gigabit Network Connection #xx
Network link is disconnected.
27
When starting system or installing
Starter Pack
This event does not affect system operation.
ixgbt
Intel(R) Ethernet Controller X540-AT2 #xx
Network link is disconnected.
Warning
27
When starting system or installing
Starter Pack
62
This event does not affect system operation.
Windows Server 2016 Installation Guide
Chapter 3 Appendix
ixgbi
1. List of Windows Event Logs
Warning
27
When installing an OS
Intel(R) Ethernet Controller X540-AT2 #xx
Network link is disconnected.
This event does not affect system operation.
Driver SCSI returned invalid ID for a child device (000000).
* This event displayed without the correct description field as shown
below, but does not affect system operation.
Application Popup
Error
56
The description for Event ID 56 from source Application Popup cannot
be found.
Either the component that raises this event is not installed on your local
computer or the installation is corrupted. You can install or repair the
component on the local computer.
If the event originated on another computer, the display information had
to be saved with the event. The following information was included with
the event:
SCSI
000000
The message resource is present but the message is not found in the
string/message table.
This event does not affect system operation if two or more N8118-500s
are equipped.
When running the system
Microsoft-WindowsKernel-PnP
Warning
The driver ¥Driver¥WudfRd failed to load for the device
xxxxxxxxxxxxxxxxxx.
219
When starting system or connecting a
disk
This may be recorded when starting the system or connecting a disk
depending on timing, but does not affect system operation.
The application YYY with process id XXX stopped the removal or
ejection for the device ZZZ.
Kernel-PnP
Warning
* ZZZ : Instance name of the device
YYY : Name of the process that was using the device
225
XXX : ID of the process that was using the device
This event does not affect system operation if it is logged when applying
Starter Pack.
When applying Starter Pack
Service Control Manager
Error
"xxxxxxxx service terminated with the following error:
A device attached to the system is not functioning."
7023
When running an OS for the first time
This event does not affect system operation if it is recorded only on the
first startup and not recorded repeatedly.
Service Control Manager
The Data Sharing Service service terminated with the following error:
Error
7023
When running an OS for the first time or
rebooting it
This event does not affect system operation.
Service Control Manager
The Printer Extensions and Notifications service is marked as an
interactive service. However, the system is configured to not allow
interactive services. This service may not function properly.
Error
7030
When running an OS for the first time
This event does not affect system operation if it is recorded only on the
first startup and not recorded repeatedly.
Windows Server 2016 Installation Guide
63
Chapter 3 Appendix
Microsoft-WindowsDistributedCOM
1. List of Windows Event Logs
Error
The server {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX} did not
register with DCOM within the required timeout.
10010
When running an OS for the first time or
rebooting it
Refer to the following website.
http://support.microsoft.com/kb/956479/
Microsoft-Windows-NDIS
Miniport Microsoft Network Adapter Multiplexor Driver,
{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}, had event Network Interface
deleted while PNP Device still exists. Note that this event is provided for
informational purpose and might not be an error always (Eg: In case of
vSwitch which was recently un-installed or a LBFO team was removed)
Error
10317
When removing a team
This event does not affect system operation.
Application Log
Microsoft-WindowsSecurity-SPP
Warning
Acquisition of End User License failed. hr=0x80072EE7
1014
When running an OS for the first time
This event does not affect system operation if it is not recorded
repeatedly after activating the Windows.
Microsoft-WindowsSecurity-SPP
Detailed HRESULT. Returned hr=0xC004F022, Original
hr=0x80049E00
Warning
1015
When running an OS for the first time
This event does not affect system operation if it is not recorded
repeatedly after activating the Windows.
Microsoft-WindowsUser Profiles Service
Warning
Profile notification of event Create for component
{2c86c843-77ae-4284-9722-27d65366543c} failed, error code is Not
implemented.
When running an OS for the first time
This event does not affect system operation if it is recorded only on the
first startup and not recorded repeatedly.
Microsoft-WindowsSecurity-SPP
License Activation (slui.exe) failed with the following error code:
hr=0x********
Command-line arguments:
RuleId=*****************************
1534
Error
8198
When starting system and installing
Starter Pack
This event does not affect system operation if it is not recorded
repeatedly after activating the Windows.
Microsoft-WindowsSecurity-SPP
License acquisition failure details.
hr=0x80072EE7
Error
8200
When starting system and installing
Starter Pack
64
This event does not affect system operation if it is not recorded
repeatedly after activating the Windows.
Windows Server 2016 Installation Guide
Chapter 3 Appendix
1. List of Windows Event Logs
Applications and Services Logs
Microsoft-WindowsAppModel-Runtime
Error
69
Failed with 0x490 modifying AppModel Runtime status for package
************************* for user ********* (current status = 0x0, desired
status = 0x20).
When running an OS for the first time
This event does not affect system operation if it is recorded only on the
first startup and not recorded repeatedly.
Microsoft-Windows-TimeService
NtpClient was unable to set a manual peer to use as a time source
because of DNS resolution error on 'time.windows.com,0x1'. NtpClient
will try again in 15 minutes and double the reattempt interval thereafter.
The error was: No such host is known. (0x80072AF9)
Warning
134
When starting system and installing
Starter Pack
This event does not affect system operation if it is not recorded after
connecting to the internet.
Microsoft-WindowsDeviceSetupManager
A connection to the Windows Update service could not be established.
Warning
200
When starting system and installing
Starter Pack
This event does not affect system operation if it is not recorded after
connecting to the internet.
Microsoft-WindowsDeviceSetupManager
A connection to the Windows Metadata and Internet Services (WMIS)
could not be established.
Warning
201
When starting system and installing
Starter Pack
This event does not affect system operation if it is not recorded after
connecting to the internet.
Microsoft-WindowsDeviceSetupManager
The Network List Manager reports no connectivity to the internet.
Warning
202
506
When starting system and installing
Starter Pack
This event does not affect system operation if it is not recorded after
connecting to the internet.
Microsoft-WindowsDeviceManagementPushrouter
DmWapPushService: Failed to register WNF with EventAggregator for
WAP messages received by SMS Router. Result: (0xC002000B).
Error
When running an OS for the first time
This event does not affect system operation if it is recorded only on the
first startup and not recorded repeatedly.
Windows Server 2016 Installation Guide
65
Chapter 3 Appendix
Revision Record
Revision Record
Document Number
CBZ-002473-077-00
66
Date
May 2017
Notes
The first edition
Windows Server 2016 Installation Guide
Download PDF
Similar pages