USERS GUIDE
DXM G3 Series
Digital Xtreme Card Chassis 8x8 & 16x16
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Manual Number: 160515
Firmware v0.6 & above
SAFETY INSTRUCTIONS
Please review the following safety precautions. If this is the first time using this model, then read this manual
before installing or using the product. If the product is not functioning properly, please contact your local
dealer or Aurora for further instructions.
The lightning symbol in the triangle is used to alert you to the presence of dangerous voltage
inside the product that may be sufficient to constitute a risk of electric shock to anyone opening
the case. It is also used to indicate improper installation or handling of the product that could
damage the electrical system in the product or in other equipment attached to the product.
The exclamation point in the triangle is used to alert you to important operating and maintenance
instructions. Failure to follow these instructions could result in injury to you or damage to the
product.
Be careful with electricity:
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Power outlet: To prevent electric shock, be sure the electrical plug used on the product power cord
matches the electrical outlet used to supply power to the Aurora product. Use only the power adapter
and power connection cables designed for this unit.
Power cord: Be sure the power cord is routed so that it will not be stepped on or pinched by heavy
items.
Lightning: For protection from lightning or when the product is left unattended for a long period,
disconnect it from the power source.
.
Also follow these precautions:
Ventilation: Do not block the ventilation slots if applicable on the product or place any heavy object on
top of it.
Blocking the air flow could cause damage. Arrange components so that air can flow freely. Ensure that
there is adequate ventilation if the product is placed in a stand or cabinet. Put the product in a properly
ventilated area, away from direct sunlight or any source of heat.
Overheating: Avoid stacking the Aurora product on top of a hot component such as a power amplifier.
Risk of Fire: Do not place unit on top of any easily combustible material, such as carpet or fabric.
Proper Connections: Be sure all cables and equipment are connected to the unit as described in this
manual.
Object Entry: To avoid electric shock, never stick anything in the slots on the case or remove the cover.
Water Exposure: To reduce the risk of fire or electric shock, do not expose to rain or moisture.
Cleaning: Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device
before cleaning.
ESD: Handle this unit with proper ESD care. Failure to do so can result in failure.
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademarks
All trademarks in this document are the properties of their respective owners.
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User Guide
TABLE OF CONTENTS
PACKAGE CONTENTS .............................................................................................................1
INTRODUCTION ........................................................................................................................2
About ..................................................................................................................................................... 2
Features ................................................................................................................................................ 2
MATRIX FRAMES, CARDS, & ACCESSORIES ........................................................................3
DESCRIPTION...........................................................................................................................6
Front Panel DXM G3 Series ................................................................................................................. 6
Rear Panel DXM G3 Series .................................................................................................................. 7
OPERATION ..............................................................................................................................8
Front Panel Menu Structure .................................................................................................................. 8
Signal Switching.................................................................................................................................. 10
Mute output channel ........................................................................................................................... 10
Audio Switcher .....................................................................................................................................11
Save and Recall ...................................................................................................................................11
Port Information .................................................................................................................................. 12
EDID Management ............................................................................................................................. 13
Internet setting .................................................................................................................................... 14
RS232 Setting ..................................................................................................................................... 14
Software Version ................................................................................................................................. 14
Buzzer and LCD Setting ..................................................................................................................... 15
WEB SERVER FUNCTIONALITY ............................................................................................16
CARD FUNCTIONALITY .........................................................................................................25
HDBaseT Cards .................................................................................................................................. 25
HDMI Cards ........................................................................................................................................ 26
SERIAL COMMANDS ..............................................................................................................27
RS-232 Commands ............................................................................................................................ 27
RS-232 Command Usage ................................................................................................................... 29
DXW-2 Series Wall Plate RS-232 Reporting Examples ..................................................................... 31
CONNECTOR PIN DEFINITION ..............................................................................................32
RS-232 Serial Port .............................................................................................................................. 32
HDMI ................................................................................................................................................... 32
CAT5e/6/7 ........................................................................................................................................... 33
APPENDIX 1
Troubleshooting ...........................................................................................34
APPENDIX 2
Firmware Update ..........................................................................................35
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DXM Update ....................................................................................................................................... 35
APPENDIX 3
Technical Specifications..............................................................................36
APPENDIX 4
Cabling .........................................................................................................37
APPENDIX 5
Warranty .......................................................................................................38
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PACKAGE CONTENTS
Please make sure the following items are included within your package. Contact your dealer if
any items are missing or damaged.

DXM Card Chassis (DXM-88 or DXM-1616 Accordingly)

IEC Power Cord x 1
Matrix Frame
Power cable
Optional Accessories
Refer to Matrix Frames, Cards, Accessories section for full list of products available for the
DXM G3 Series.
Note: Go to www.auroramm.com for latest manual and firmware
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INTRODUCTION
About
The 3rd Generation Digital Xtreme Series is a 4K2K UHD matrix card based frame with a full
complement of multimedia input and output cards. I/O cards have 4 channels of Inputs or
Outputs and are available with HDMI®, HDBaseT, and SDI versions. The DXM G3 Series
accommodates every need, providing crystal clear digital clarity at its best and is designed for
‘ease of service’ with card based system boards. Input and Output cards can be ‘hot swapped’,
allowing full serviceability while powered. Control of the DXM and connected devices is
available through an intuitive 7” touch panel, integrated web server, RS-232, and LAN. The
system also provides advanced EDID, HDCP, and data handling capabilities.
To stand out from the competition, the DXM G3 Series has audio break-away switching, audio
de-embedding on all input and output channels, integrated PoH/Ethernet switch for HDBaseT,
and works with any web browser based device. The DXM G3 Series is truly the most advanced
card chassis matrix on the market today.
Features

Card Chassis Sizes of 8x8 & 16x16
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Configurable 4-channels per Card
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20Gbps Total Bandwidth per port
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Hot Pluggable Input and Output Cards

Redundant* Power Supply for 16x16 and 32x32

EDID Management

HDCP Compliant

3G/HD/SD SDI Input / Output Cards
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HDMI Input / Output Cards (Output Cards w/Audio De-embedding & Auto DVI Detect)

HDBaseT CAT Input / Output Cards (Powers remote Tx/Rx units & bi-directional
RS-232, IR)
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Presets
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Front LCD Control
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RS-232 & Ethernet Control
* Note: Depending on what type of cards and external devices are being powered will determine if the
second power supply is used for additional power handling or redundant operation.
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MATRIX FRAMES, CARDS, & ACCESSORIES
DIGITAL XTREME (GEN 3) – FRAMES & CARDS
Matrix Card Frames
DXM-88-G3
8x8 Digital Xtreme Matrix Card Chassis
DXM-1616-G3
16x16 Digital Xtreme Matrix Card Chassis
Input Cards
DXCI-4-HDMI-G3
4 Input HDMI Card
DXCI-4-HDBT1-G3
4 Input HDMI HDBaseT 230' (70m) CAT Card
DXCI-4-HDBT2-G3
4 Input HDMI HDBaseT 328'/600' (100/183m) CAT Card
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Output Cards
DXCO-4-HDMI-G3
4 Output HDMI with audio de-embedder Card
DXCO-4-HDBT1-G3
4 Output HDMI HDBaseT 230' (70m) CAT Card
DXCO-4-HDBT2-G3
4 Output HDMI HDBaseT 328'/600' (100/183m) CAT Card
Accessories
DXC-BLANK-G3
Blank Panel for Slot
DXM-PWR-G3
DXM Power Supply for 16x16 and 32x32
DIGITAL XTREME ACCESSORIES
External HDBT / Fiber Boxes and Wall
Plates
DXE-CAT-RX1-4K
230' (70m) HDBaseT Receiver (No PS)
DXE-CAT-RX2-4K
328'/600' (100/183m) HDBaseT Receiver (No PS)
DXE-CAT-TX1-4K
230' (70m) HDBaseT Transmitter (No PS)
DXE-CAT-TX2-4K
328'/600' (100/183m) HDBaseT Transmitter (No PS)
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DXW-2
2 Input HDBaseT Wall Plate (VGA & HDMI) - 230' (70m) CAT
Extender
DXW-2EU
2 Input HDBaseT Wall Plate (VGA & HDMI) - 230' (70m) CAT
Extender with LAN and Dual USB
Rack Mounts / Power Supplies / Cables
DXE-CAT-RK3
3RU Rack Mount Kit for DXE-CAT-S1/S2/S2L (Fits up to 16
DXE-CAT units in 3RU space)
DXE-CAT-RK3BL
Blank Panels for DXE-CAT-RK3 Rack Mount
PS0053-1
24VDC PS w/US Adaptor (DXE-CAT)
CA0052-F2T3R
3.5mm TRS to FEMALE DB9 2-TX 3-RX (Null Modem)
CA0052-F3T2R
3.5mm TRS to FEMALE DB9 3-TX 2-RX
CA0052-M2T3R
3.5mm TRS to MALE DB9 2-TX 3-RX (Null Modem)
CA0052-M3T2R
3.5mm TRS to MALE DB9 3-TX 2-RX
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DESCRIPTION
Front Panel DXM G3 Series
DXM-88-G3
DXM-1616-G3
Color LCD
Color LCD Touchscreen for Routing and Setup
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Rear Panel DXM G3 Series
DXM-88-G3
DXM-1616-G3
IEC Power
Connector(s)
110 / 220 VAC power connector. DXM-1616 has 2 for redundant power.
The lower power connector is the primary when a single supply is installed.
Note: Depending on what type of cards and external devices are being
powered will determine if the second power supply is used for additional power
handling or redundant operation.
Input Cards
The model will determine the amount of input cards. There are 4 ports per
input card. The 8x8 has 2 and the 16x16 has 4. Note the silk screen in the
corner to match the cards in the correct slot type. Cards are hot
swappable.
Output Cards
The model will determine the amount of output cards. There are 4 ports
per output card. The 8x8 has 2 and the 16x16 has 4. Note the silk screen
in the corner to match the cards in the correct slot type. Cards are hot
swappable.
LAN
RS-232
10/100 Mbps LAN operation via Telnet commands.
Main Control Port. Refer to the Serial Command section for available
commands. Recommended baud rate is 115k 8N1
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OPERATION
Front Panel Menu Structure
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Button
Function
Select the Video Switcher function
Select the Audio Switcher function
Select the EDID Switcher function
View Ports Information
Select audio follow video when switching
One input switch to all output
Save current channels status
Recall the stored status
Mute output channel
System seating menu
Select input channel
Select output channel
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Signal Switching
Switch one input to all output channels
Select ‘Video Switcher’ on touch panel, select one input channel and press all. The bottom right
corner of all output channels will show the input channel. The picture below shows how to
switch one input to all output channels.
Switch one input to any output channel
Press one input channel, then press one output channel the signal input channel will switch to
the output channel. Picture below shows how to switch one input to any output.
Press one input and then press multiple output channels and the signal will switch to the output
channels as shown.
In all case above when switching, the output channel’s bottom right will show the input channel
label.
Mute output channel
Mute all output channels and individual output channel. Select the Mute button and select all
output(s). The bottom right of all buttons will show Mute.
Individual output channel can be selected and muted. The bottom right also shows Mute status.
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Audio Switcher
Audio video breakaway switching support is provided as standard functionality. For HDMI and
HDBaseT I/O cards, each card has 2 audio channels (embedded audio and external audio).
For the audio switcher ‘IN1A’ is input channel one (embedded audio) and ‘IN1B’ is input
channel one (external DC 3.5 audio).
Notice:
DXM-88 supports 16 channels audio switching.
DXM-1616 supports 32 channels audio switching.
Save and Recall
Press ‘Save’ and select the number of the preset location to save current I/O configuration.
DXM G3 matrix supports 10 presets.
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Press ‘Recall’ and select the preset number to recall. When selecting “Video & Audio” for recall,
the internal audio will follow video. The external audio will not change.
Port Information
Port information is very useful for troubleshooting video signals routed through the G3 matrix. It
shows all the information of the port to understand what type of signal it is.
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Name: Input or output port name. Every port can be renamed from the web server.
HDCP: Authorized means HDCP on port is allowed to negotiate. Otherwise no HDCP will be
present. This can help with devices like Apple MAC being used with VTC as the MAC always
outputs HDCP unless it sees none on the input.
Hot plug: When a cable is connected and source is powered it will show as detected.
HDCP: Detect if current port signal is HDCP or not.
Input signal: Input signal type (HDMI, DVI).
Color space: Color space of the signal (RGB, YUV).
Color depth: 8 bits, 12 bits, or 16 bits.
Resolution: Resolution and Frame Rate of the signal.
Rs232: HDBaseT card RS232 baud rate, data bits, stop bits, parity bits and RX. (Example:
115200-8-1-N-O, baud 115200, 8 data bits, 1 stop bit, no parity bit and RX on)
EDID Management
Every output channel will automatic update display EDID to the input port. If user wants to use
another EDID from the screen, the EDID can be switch manually from input port to output port.
Click ‘EDID Switcher’ and select the output port. Then click the input port(s) and the EDID will
update.
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If EDID from an output needs to switch to all inputs, press the output channel and click all.
DXM G3 matrix switcher can save 8 EDID data, and also can recall the saved EDID. In EDID
switcher, press output channel then click save and select the store unit.
Recall EDID - In EDID switcher press the input channel, click recall, select the stored EDID,
and the EDID be recalled.
Best EDID means the system will take all EDID of current output channel, and take the
common resolution and make an EDID called best EDID.
Internet setting
Open system menu and press ‘Network Setting’. In Network Setting user can view and change
IP address, net mask, and gate way.
RS232 Setting
In the system menu user can select RS232 Setting and change baud rate, data bits stop bits,
parity bits and Rx on/off.
Software Version
In system menu select ‘Software Version’ to view the main board, input card, and output card
system version.
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Buzzer and LCD Setting
In system menu select ‘Buzzer&LCD’. Buzzer can be on or off and LCD calibration can be
reset.
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WEB SERVER FUNCTIONALITY
IP Address Default: 192.168.2.175
Subnet Default: 255:255:255:0
User ID Default: user
Password Default: 123456
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CARD FUNCTIONALITY
HDBaseT Cards
HDBaseT input and output cards are designed to receive or transmit audio, video, control, and
power up to 70m with 24bit 4K30Hz depending on model using a single common CAT 5e / 6 /
6A cable. DXCI-4-HDBT1 & DXCO-4-HDBT1 will go up to 230ft with 36bit color depth.
DXCI-4-HDBT2 & DXCO-4-HDBT2 will go up to 328ft 48 bit color depth or 600ft with 24bit color
depth (CAT 6A shielded cable required for this distance). The output card has the unique ability
to auto detect a DVI display or device connected and automatically remove the audio from the
signal even if the source is HDMI. This saves space and cost as an external device to strip the
audio electrically is not required. The need to learn a DVI EDID is not required with the DXM
series due to this feature. Both the input and output card has the ability to audio de-embed and
allow stereo output via the 3.5mm TRS connector.
DXCI-4-HDBT1-G3 / DXCI-4-HDBT2-G3
DXCO-4-HDBT1-G3 / DXCO-4-HDBT2-G3
LED
W
D
C
V
Description
HDBT port microprocessor is working properly when flashing
HDCP Status LED will be solid when HDCP is present or flash when there is none.
Connectivity LED should be solid with a proper cable link to HDBaseT transmitter
or receiver accordingly.
Video Signal LED should be solid when video is present
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HDMI Cards
HDMI input and output cards support 4K 30Hz video resolutions with stereo and Dolby®
Surround Sound audio. The input and output cards will work with DVI signals. The output card
has the unique ability to auto detect a DVI display or device connected and automatically
remove the audio from the signal even if the source is HDMI. This saves space and cost as an
external device to strip the audio electrically is not required. The need to learn a DVI EDID is
not required with the DXM series due to this feature. Both the input and output card has the
ability to audio de-embed and allow stereo output via the 3.5mm TRS connector.
DXCI-4-HDMI-G3 / DXCI-4-HDMI-G3
DXCO-4-HDMI-G3 / DXCO-4-HDMI-G3
LED
V
A
Description
Video Status LED will light solid when video signal is present.
Audio Status LED will light solid if audio is present. (Output Card only)
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SERIAL COMMANDS
RS-232 Commands
NOTES:
! IS A COMMAND (Case sensitive)
? IS A QUERY COMMAND (Case sensitive)
~ IS A RESPONSE (All responses are in the same case as the command)
“<CR>” Represents a carriage return (Hexadecimal character 0x0D or Decimal 13‟)
Timing between commands – Wait at least 250ms between commands (version 2.2.6 and above)
Command
Route
Command
Preset
Command
Preset Save
Command
Baud Rate
Setup Input
Command
String Format
Information
!Rxtoz<cr>
x = input port number = 0-16 - 0 is to unroute
z = output port number(s) = 1-16 For more than one port number
use a comma to separate. Example 1,4,5
!Px<cr>
x = 1-9
!Sx<cr>
x = 1-9
a = baud rate = 2400, 4800, 9600, 19200, 38400
b = bits, parity, stop = 8N1, 8E1, 8O1
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between.
!BRabINx<cr>
Baud Rate
Setup Output
Command
!BRabOUTx<cr>
Serial Input Card
Port Receive
!RXaINx<cr>
a = baud rate = 2400, 4800, 9600, 19200, 38400
b = bits, parity, stop = 8N1, 8E1, 8O1
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between.
a = OFF or ON
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between.
Note: To limit traffic on main RS-232 port turn off ports where the
feedback does not matter.
!RXaOUTx<cr>
a = OFF or ON
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between.
Note: To limit traffic on main RS-232 port turn off ports where the
feedback does not matter.
Serial Output
Card Port
Receive
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Serial Transmit
Input Command
Serial Transmit
Output
Command
!RSINxTXnns<CR>
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between
nn = byte count for string = 00 - 99 Number must be double digit
and in ASCII. Single digits must have zero in front
s = string is in ascii and can have non-printable ascii characters as
well. Refer to the control system manual how to send hexadecimal
inside a string. Note the hexadecimal counts as only 1 byte for the
byte count. Aurora control system uses URL encoded methods for
sending strings so "hello world <cr>" would be hello world%0D.
This would have 12 bytes for the byte count as %0D counts as one
byte. Some systems may use 0x0D instead.
!RSOUTxTXnns<CR>
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between
nn = byte count for string = 00 - 99 Number must be double digit
and in ASCII. Single digits must have zero in front
s = string is in ascii and can have non-printable ascii characters as
well. Refer to the control system manual how to send hexadecimal
inside a string. Note the hexadecimal counts as only 1 byte for the
byte count. Aurora control system uses URL encoded methods for
sending strings so "hello world <cr>" would be hello world%0D.
This would have 12 bytes for the byte count as %0D counts as one
byte. Some systems may use 0x0D instead.
HDCP Input
Negotiation
!HDCPyINx<CR>
HDCP Forced
Output
!HDCPyOUTx<CR>
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between
y= A or W. A is Normal HDCP operation, W is HDCP disabled.
x = port number(s) = 1-16 1-16 1-16 etc. More than one port #
use space between
y = A or W. A is Output HDCP follows routed input, W forces HDCP
on all the time for faster switching.
!IP:x<CR>
x = IP address in form of xxx.xxx.xxx.xxx
!Mask:x<CR>
x = IP address in form of xxx.xxx.xxx.xxx
Set Gateway
!Gate:x<CR>
x = Gateway in form of xxx.xxx.xxx.xxx
Set Tcp Port of
MCU
!Tcp Port:1001<CR>
x = Port number
Set TCP Server
or Client
!Tcp
Protocol:Server<CR>
x = Server or Client
Main RS232
Baud rate setup
!MBaud:9600<CR>
x = 9600, 19200, 38400, 57600, 115200
Main RS232
Data bit
!MDBits:8<CR>
x = 7 or 8
Main RS232
Stop bit
!MSBits:1<CR>
x = 1 or 2
Set IP address
of Main MCU
Set Subnet
Mask of Main
MCU
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Main RS232
Parity bit
!MParity:None<CR>
x = None, Even, Odd
Query Hot plug
?HPx<CR>
x = IN or OUT.
Query Input
Card Baud Rate
Query Output
Card Baud Rate
Query Input
Card Serial
Receive
Query Output
Card Serial
Receive
Query Firmware
Input Card
More than one port #
?BROUTx<cr>
x = port number(s) = 1-16 1-16 1-16 etc.
use space between
x = port number(s) = 1-16 1-16 1-16 etc.
use space between
x = port number(s) = 1-16 1-16 1-16 etc.
use space between
More than one port #
?RXINx<cr>
x = port number(s) = 1-16 1-16 1-16 etc.
use space between
More than one port #
?RXOUTx<cr>
?FMINx<cr>
x = port number = 1-4
Query Firmware
Output Card
?FMOUTCx<cr>
x = port number = 1-4
Query Firmware
Main Processor
?FM0<cr>
Zero is default for main processor firmware query
?RINx<cr>
x = port number = 1-16 Note if input is routed to more than one
output then multiple port numbers will be listed in response
separated by a space.
?IP<CR>
IP address in form of xxx.xxx.xxx.xxx
Query Subnet
Mask
?Mask<CR>
Mask in form of xxx.xxx.xxx.xxx
Query Gateway
?Gate<CR>
Gateway in form of xxx.xxx.xxx.xxx
Query Tcp Port
of MCU
?Tcp Port<CR>
Port number
Query TCP
Server or Client
?Tcp Protocol<CR>
Server or Client
Query Main
RS232 Baudrate
?MBaud<CR>
9600, 19200, 38400, 57600, 115200
Query Main
RS232 Data bit
?MDBits<CR>
7 or 8
Query Main
RS232 Stop bit
?MSBits<CR>
1 or 2
Query Main
RS232 Parity bit
?MParity<CR>
None, Even, Odd
Query Input
Route
Query IP
address of Main
MCU
?BRINx<cr>
RS-232 Command Usage
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More than one port #
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Example
Example String
Example Response
Route Input 5 to Output 1, 2, 3, and 4
!R5to1,2,3,4<cr>
~R5to1,2,3,4<cr>
Trigger Preset 2
Save current configuration into Preset
5
!P2<cr>
~P2<cr>
!S5<cr>
~S5<cr>
Set Input Port 1 Baud Rate to
96008N1
!BR96008N1IN1<cr>
~BR96008N1IN1<cr>
Set Output Ports 1, 3, 5, and 13 Baud
Rate to 192008N1
!BR192008N1OUT1 3 5
13<cr>
~BR192008N1OUT1 3 5
13<cr>
Turn off input ports 11 & 15 auto
receive
!RXOFFIN11 15<cr>
~RXOFFIN11 15<cr>
!RXONOUT11 15<cr>
~RXONOUT11 15<cr>
!RSIN1 3
12TX04123%0D<CR>
~RSIN1 3
12TX04123%0D<CR>
Send ASCII Serial string "123<CR>"
to output ports 1, 3, and 12. Note the
%0D in an Aurora control system is
Hexadecimal 0x0D and counts as 1
byte.
!RSOUT1 3
12TX04123%0D<CR>
~RSOUT1 3
12TX04123%0D<CR>
Change IP Address
!IP:192.168.2.175<CR>
~IP:192.168.2.175<CR>
Change Subnet Mask
!Mask:255.255.255.0<CR>
~Mask:255.255.255.0<CR>
Change Gateway
!Gate:192.168.2.1<CR>
~Gate:192.168.2.1<CR>
Change Port number
!Tcp Port:1001<CR>
~Tcp Port:1001<CR>
Change RS-232 Baud Rate
!MBaud:9600<CR>
~MBaud:9600<CR>
Query the Hot Plug on Inputs
?HPIN<CR>
~HPIN1000010000<CR>
Turn on output ports 11 & 15 auto
receive
Send ASCII Serial string "123<CR>"
to Input ports 1, 3, and 12. Note the
%0D in an Aurora control system is
Hexadecimal 0x0D and counts as 1
byte.
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DXW-2 Series Wall Plate RS-232 Reporting Examples
Example
Button 1 pressed on DXW2
DXW Command
~BP1<cr>
DXM Command
~RSIN1TX05~BP1<cr><cr>
Button 2 pressed on DXW2
~BP2<cr>
~RSIN1TX05~BP2<cr><cr>
Example from DXW via DXM:
~RSIN1TX05~BP1<cr><cr>
“~RSIN1”:
Signifies input 1 on matrix.
“TX05”:
Is the byte count of the DXW string being sent of 5 (“~BP1<cr>”)
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CONNECTOR PIN DEFINITION
RS-232 Serial Port
Baud Rate: Selectable by front panel.
NO.
1
2
3
4
5
6
7
8
9
PIN
N/A
Tx
Rx
N/A
GND
N/A
N/A
N/A
N/A
STATE
TX
RX
GND
HDMI
Pin 1 TMDS Data2+
Pin 8
TMDS Data0 Shield
Pin 15
SCL
Pin 2 TMDS Data2 Shield
Pin 9
TMDS Data0–
Pin 16
SDA
Pin 3 TMDS Data2–
Pin 10
TMDS Clock+
Pin 17
DDC/CEC Ground
Pin 4 TMDS Data1+
Pin 11
TMDS Clock Shield
Pin 18
+5 V Power
Pin 5 TMDS Data1 Shield
Pin 12
TMDS Clock–
Pin 19
Hot Plug Detect
Pin 6 TMDS Data1–
Pin 13
CEC
Pin 7 TMDS Data0+
Pin 14
Reserved (N.C. on device)
32
User Guide
CAT5e/6/7
33
User Guide
APPENDIX 1
Troubleshooting
For best results always make certain you have the latest firmware.
Problem
1. No Video Signal.
2. LED is not lit
3. No Dolby® Surround Sound
4. LEDs on HDBaseT cards
alternating
5. RS-232 commands not working
6. Intermittent Noise in image
Solution
a. Check that the power plug is properly inserted into a functioning
power outlet.
b. Make certain source is on.
c. Verify pin-out of connector at each end.
d. If used in electrical noisy environment shielded CAT cable may be
required.
e. Verifying routing is correct
a. Check to see if Wall supply is plugged into wall outlet.
b. Make certain wall outlet has power.
a. Make certain the proper EDID from a Dolby® capable receiver unit is
learned. Note this could affect non-Dolby® devices from playing
sound if the source outputs Dolby®.
a. Pull out all cards and reseat each card one by one until defective card
is found. The pattern signifies the backplane bus cannot communicate
and something is tying the bus up.
a. If you are using HyperTerminal to test try to use Hercules as it can
send the commands in one shot vs. typing it in. The speed at which
the commands are sent could affect operation.
a. Exceeding recommend distance relative to cable specification
b. Use shielded cable. Sometimes external devices like radio
transmitters can interfere with HDBT signals. Even though the
HDBaseT will work with non-shielded cabling we recommend its
usage for best performance.
1.
All transmission distances are measured using West Penn cable as per Appendix 3. The transmission distance is defined as
the distance between the video source and the display.
2.
To reduce the interference among the unshielded twisted pairs of wires in UTP cable, you can use shielded STP cables to
improve EMI problems, which is worsen in long transmission.
Warning: Do not plug RJ-45 HDBaseT output to non-HDBaseT complaint devices
or damage may occur to either product.
34
User Guide
APPENDIX 2
Firmware Update
DXM Update
Firmware can be downloaded from the Aurora customer Portal on the Aurora website
www.auroramm.com
Instructions how to update will be found online.
35
User Guide
APPENDIX 3
Technical Specifications
Model Name
Technical
HDBT1 Distance
DXM Series Card Chassis
230ft 70m – 1080p 60Hz 36bit CAT 6a/7
230ft 70m – 1080p 60Hz 24bit CAT 5e/6/6a/7
197ft 60m – 1080p 36bit CAT 5e/6
131ft 40m – 1080p 60Hz 48bit CAT 6a/7
131ft 40m – 4k2k 30Hz CAT 6a/7
115ft 35m – 1080p 60Hz 48bit CAT 5e/6
115ft 35m – 4k2k 30Hz CAT 5e/6
CAT 5e/6 will achieve 197ft 60m for pixel clock <=225MHz
CAT 5e/6 will achieve 115ft 35m for pixel clock >225MHz
CAT 6a/7 will achieve 230ft 70m for pixel clock <=225MHz
CAT 6a/7 will achieve 131ft 40m for pixel clock >225MHz
328ft 100m – 1080p 60Hz 24 & 36bit CAT 5e/6/6a/7
328ft 100m – 1080p 60Hz 48bit CAT 6a/7
328ft 100m – 4k2k 30Hz CAT 6a/7
230ft 70m – 1080p 60Hz 48bit CAT 5e/6/6a/7
230ft 70m – 4k2k 30Hz CAT 5e/6/6a/7
HDBT2 Distance
RS-232 Baud Rate
LAN Speed
LAN Connectors
RS-232 Connector
Power Connector
Mechanical
500ft 152m - 1080p 60Hz 24bit (Long Reach Mode) CAT 6
600ft 183m - 1080p 60Hz 24bit (Long Reach Mode) CAT 6A
CAT 5e/6 will achieve 328ft 100m for pixel clock <=225MHz
CAT 5e/6 will achieve 230ft 70m for pixel clock >225MHz
CAT 6a/7 will achieve 328ft 100m for pixel clock >225MHz
Max 115kbps
1 - 10/100
8P8C RJ-45
DB-9 Female
IEC
Housing
Dimensions
Weight (Empty Card Chassis)
Mounting
Power supply
Black Aluminum enclosure
DXM-88: 4RU 17.24” x 16.69” x 7.00” (438 x 424 x 177mm)
DXM-1616: 6RU 17.24” x 16.69” x 10.50” (438 x 424 x 266mm)
DXM-88: 22.5 lbs (12.85kg)
DXM-1616: 36 lbs (17.90kg)
19” Rack Mounting
DXM-88-G3 85V-265V 50-60Hz 55W (no cards), 280 Watts Max
DXM-1616-G3 90V-265V 50-60Hz 60W (no cards), 520 Watts Max
Operation temperature
0~40C [32~104F]
Storage temperature
-20~60C [-4~140F]
Relative humidity
20~90% RH [no condensation]
Specifications subject to change without notice.
36
User Guide
APPENDIX 4
Cabling
Aurora extender products have been tested utilizing shielded cabling. Although our products
will work fine without shielded cable it is highly recommended for environmental reasons as the
signals are high frequency and can radiate as well as be susceptible to external frequencies
and possibly cause noise or disruption in the image. Unshielded cabling will work fine in a
conduit as it will provide the shielding. We have found not all cable is created equal even
though they appear similar. This can affect distance and overall performance. Below is a list of
cables that have been officially tested with our products by the manufacturer of the cable.
West Penn Wire
CAT 6 Shielded - HDBaseT Certified - Only in Black
4246F – CMR, 254246F – CMP (Plenum)
CAT 6a Shielded HDBaseT Certified - Only in Black
4246AF – CMR, 254246AF – CMP (Plenum)
Both CAT 6 and CAT 6a Shielded Cables utilized a Modular Plug Kit:
90170-BI - Includes: 100 Connectors, 100 Boots, Crimp Tool, External round Crimp Tool, Strip Tool
CAT 6 Unshielded - Colors
4246 – CMR, 254246 - CMP (Plenum)
Connector: 32-6EZP
CAT5e Shielded - Blue or Gray
4245F – CMR, 254245F - CMP (Plenum)
Connector: 32-EZSTP
CAT 5e Unshielded- 12 Colors
4245-CMR, 254245 - CMP (Plenum)
Connectors: 32-EZP
37
User Guide
APPENDIX 5
Warranty
Limited 3 Year Warranty
Aurora Multimedia Corp. (“Manufacturer”) warrants that this product is free of defects in both materials and
workmanship for a period of 3 years as defined herein for parts and labor from date of purchase. This Limited
Warranty covers products purchased in the year of 2009 and after. Motorized mechanical parts (Hard Drives, DVD,
etc), mechanical parts (buttons, doors, etc), remotes and cables are covered for a period of 1 year. Touch screen
displays are covered for 1 year; touch screen overlay components are covered for 90 days. Supplied batteries are not
covered by this warranty. During the warranty period, and upon proof of purchase, the product will be repaired or
replaced (with same or similar model) at our option without charge for parts or labor for the specified product lifetime
warranty period.
This warranty shall not apply if any of the following:
A. The product has been damaged by negligence, accident, lightning, water, act-of-God or mishandling; or,
B. The product has not been operated in accordance with procedures specified in operating instructions: or,
C. The product has been repaired and or altered by other than manufacturer or authorized service center; or,
D. The product's original serial number has been modified or removed: or,
E. External equipment other than supplied by manufacturer, in determination of manufacturer, shall have affected
the performance, safety or reliability of the product.
F. Part(s) are no longer available for product.
In the event that the product needs repair or replacement during the specified warranty period, product should be
shipped back to Manufacturer at Purchaser's expense. Repaired or replaced product shall be returned to Purchaser
by standard shipping methods at Manufacturer's discretion. Express shipping will be at the expense of the Purchaser.
If Purchaser resides outside the contiguous US, return shipping shall be at Purchaser's expense.
No other warranty, express or implied other than Manufacturer's shall apply.
Manufacturer does not assume any responsibility for consequential damages, expenses or loss of revenue or
property, inconvenience or interruption in operation experienced by the customer due to a malfunction of the
purchased equipment. No warranty service performed on any product shall extend the applicable warranty period.
This warranty does not cover damage to the equipment during shipping and Manufacturer assumes no responsibility
for such damage.
38
www.auroramm.com
User Guide
This product warranty extends to the original purchaser only and will be null and void upon any assignment or
Aurora Multimedia Corp.
205 Commercial Court
Morganville, NJ 07751
Phone: 732-591-580039 Fax: 732-591-6801
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