Fuji Xerox Asia Pacific Pte Ltd
Fuji Xerox Printer Channel
80 Anson Road
#27-01 Fuji Xerox Towers
Singapore 079907
Terms and Conditions of Standard Warranty
Business Reg. No.: 199100883W
General
Fuji Xerox printers purchased in the Republic of Singapore are covered under standard warranty* for a
specified period of time** from the date of purchase. The warranty covers manufacturing defects
under normal and recommended usage and does not include the purchase of consumables.
To avail the warranty, an on-line warranty form must be duly completed and submitted via
www.fujixeroxprinters.com.sg within 14 days from the date of the purchase and any incomplete
information will deem the warranty null and void. Please note the following terms and conditions:
1. The standard warranty is valid for purchases made from the Fuji Xerox Printer Channel Authorised
Resellers*** in Singapore only.
2. Registered warranty is non-transferable.
3. Fuji Xerox Printer Channel reserves all rights to request for proof of purchase with details on
purchase dates, product model and serial number before accepting liability for any warranty
claim. Customer will need to produce the proof of warranty (in the format of e-mail or printed
copy) and/ or proof of purchase at the time of service. Failure to produce either proof of warranty
or purchase might result in charges being levied for time, materials usage and transportation for
the service performed.
4. Fuji Xerox Printer Channel reserves the right of ownership of the faulty part(s) that was removed
from the product covered under this warranty.
5. This warranty covers only defects in materials and workmanship provided by Fuji Xerox Printer
Channel and does not cover equipment damage or malfunction resulting from misuse, abuse,
accident, external electrical fault, acts of God, defect resulting from using non-Fuji Xerox supplies,
incompatible hardware or software, and/ or non-authorized alteration, modification and upgrade.
6. Fuji Xerox Printer Channel reserves all rights to amend the terms of this warranty without prior
notice.
Definitions of 2+2-Year Warranty
Selected Fuji Xerox printer models are covered under Fuji Xerox’s 2+2 year warranty**. The 2+2
warranty is defined as a 2-year standard + 2-year limited warranty. The initial 2-year standard
warranty covers all costs (labour/ parts/ transportation) under the standard terms and conditions;
while the subsequent 2-year limited warranty covers only parts; a fee for labour and transportation is
applicable.
Page 1 of 2
Fuji Xerox Asia Pacific Pte Ltd
Fuji Xerox Printer Channel
80 Anson Road
#27-01 Fuji Xerox Towers
Singapore 079907
Business Reg. No.: 199100883W
Fuji Xerox Printer Channel Service Contact Details
If you need clarifications or service advice, please contact the Fuji Xerox Customer Care Centre at:
Service Hotline: 1800 356-5565
Service Email: sgp.support@fujixerox.com
Location: Blk 1001 Jalan Bukit Merah #07-08 Singapore 159445
Opening Hours: Monday – Friday: 0900 – 1800 hrs
Saturday: 0900 – 1300 hrs
Closed on Sundays and Public Holidays
How to Get There:
Nearest MRT Station: Redhill MRT
By Bus 14, 123, 139, 147, 153, 196, 197, 198, 855, 961
By Car: Enter by Jalan Bukit Merah
Map:
*Standard warranty is valid for mainland Singapore and islands with vehicular access. As for islands without
vehicular access, warranty response time will differ and additional charges may be imposed.
**Duration and terms (on-site or carry-in) of standard warranty differs from models to models. For information
about the standard warranty period and terms, please refer to our website at www.fujixeroxprinters.com.sg –
listed under “Warranty Registration”.
*** For information about the authorized resellers, please refer to our website at www.fujixeroxprinters.com.sg –
listed under “Reseller List”.
Page 2 of 2
Download PDF
Similar pages