FINANCE DEPARTMENT
EDP DIVISION
e- Procurement Mode
TENDER NO.
: EDP / 136 / 2014 / F
CLOSING DATE
: 29.09.2014
CLOSING TIME
: 14.30 Hrs.
Tender for Supply, Installation, Commissioning, Design, Development, Customization,
Integration, Testing, Training, Implementation and 5 year onsite Comprehensive
Hardware warranty, System Software Support and 4 year onsite Support for Customized
ERP Software for Chennai Port Trust Under two cover system.
e –PROCUREMENT ON WEBSITE e-procure.gov.in
TENDER FEE
EMD
: ` 10,500/- ( ` 10,000 + VAT 5%)
: ` 13,10,000/- (as BG)
1
CHENNAI PORT TRUST
FINANCE DEPARTMENT
EDP DIVISION
No.1 Rajaji Salai,
Chennai – 600001.
Sealed Tenders are invited under Two Cover System for Supply,
Installation, Commissioning, Design, Development, Customization,
Integration, Testing, Training, Implementation and 5 year onsite
Comprehensive Hardware warranty, System Software Support and
4 year onsite Support for Customized ERP Software for Chennai
Port Trust.
` 13,10,000/-
EMD
Contract Period:
Eligibility
5 years
1) The Average financial Turn over of the firm per year
during the last three years ending 31.03.2014
should be at least ` 1.97 Crores.
2) Experience of successfully carried out Similar works
during the last 7 years ending 31.03.2014 as per
the following duly supported by certified copies.
(a) Three similar completed works costing not less
than ` 2.62 Crores each (OR)
(b)
Two similar completed works costing not less
than ` 3.28 Crores each (OR)
(c)
One similar completed work costing not less
than ` 5.24 Crores.
Similar completed work means – “Tenderer should
have implemented an ERP Solution or a minimum of
one or more functions related to an ERP solution”.
Tender documents can be downloaded from the website
www.eprocure.gov.in or www.chennaiport.gov.in
Last date for
Submission
1430 Hrs. on 29.09.2014
Date of opening of
tender
1445 Hrs. on 29.09.2014
2
CHENNAI PORT TRUST
TENDER NO. EDP / 136 / 2014 / F
Tender for Supply, Installation, Commissioning, Design, Development,
Customization, Integration, Testing, Training, Implementation and 5 year onsite
Comprehensive Hardware warranty, System Software Support and 4 year onsite
Support for Customized ERP Software for Chennai Port Trust under two cover
system.
CONTENTS
SL.
NO.
DESCRIPTION
1
2
INVITATION OF TENDER
GENERAL RULES AND DIRECTIONS FOR THE GUIDANCE
OF TENDERERS
GENERAL CONDITIONS OF THE TENDER
ELIGIBILITY CRITERIA FOR EVALUATION OF THE TENDER
INSTRUCTIONS TO THE TENDERERS FOR ONLINE BID
SCOPE OF WORK
ANNEXURES TO SCOPE OF WORK
HARDWARE SPECIFICATIONS
SOFTWARE SPECIFICATIONS
COST SCHEDULE – SUPPLY, INSTALLATION AND
COMMISSIONING OF HARDWARE AND SOFTWARE
COST SCHEDULE – DEVELOPMENT COST FOR
APPLICATION SOFTWARE
COST SCHEDULE – MAINTENANCE COST FOR
APPLICATION SOFTWARE & HARDWARE AMC
COST SCHEDULE
SPECIAL CONDITIONS OF CONTRACT
PROJECT MANAGEMENT SCHEDULE
DEFINITIONS, INTERPRETATIONS & GENERAL CONDITIONS
3
4
5
6
7
8
9
10
11
12
13
14
15
16
CHAPTER-I
CHAPTER - II
CHAPTER – III
CHAPTER - IV
CHAPTER - V
CHAPTER - VI
PAGE
NO.
4
6
SCHEDULE A
SCHEDULE –A1
SCHEDULE – A2
15
23
25
28
40
68
91
99
SCHEDULE – A3
101
SCHEDULE – A4
102
SUMMARY
SCHEDULE - B
SCHEDULE - C
CHAPTER - VII
103
104
113
114
17
FORM OF AGREEMENT
ANNEXURE – A
118
18
FORMAT – POWER OF ATTORNEY
ANNEXURE – B
120
19
ADVANCED STAMPED RECEIPT FOR REFUND OF EMD
ANNEXURE – C
121
20
FORM OF TENDER & APPENDIX TO FORM TENDER
ANNEXURE - D
122
21
SCHEDULE OF GENERAL PARTICULARS
ANNEXURE - E
124
22
TENDERER’S PARTICULARS
ANNEXURE - F
126
23
DETAILS OF PROJECTS
ANNEXURE - G
128
24
DETAILS OF ERP PROJECTS
ANNEXURE - H
129
25
DETAILS OF SUPPORT / MAINTENANCE CONTRACTS
ANNEXURE - I
130
26
CERTIFICATIONS
ANNEXURE - J
131
27
ORIGINAL EQUIPMENT MANUFACTURER’S AUTHORIZATION ANNEXURE - K
132
28
ELIGIBILITY INFORMATION
ANNEXURE - L
133
29
INTEGRITY PACT
ANNEXURE -M
134
TENDER FEE: ` 10,500/EMD: ` 13,10,000/Tenders will be opened through online mode at the “Office of the Sr.Dy.Director (EDP), 4th
floor Centenary Building, Chennai Port Trust, No.1, Rajaji Salai, Chennai – 600 001.” due at
1430 Hrs. on 29.09.2014.
3
CHENNAI PORT TRUST
CHAPTER - I
INVITATION OF TENDER
1.
This invitation to tender is for Supply, Installation, Commissioning, Design, Development,
Customization, Integration, Testing, Training, Implementation and 5 year onsite Comprehensive
Hardware warranty, System Software Support and 4 year onsite Support for Customized ERP
Software for Chennai Port Trust under Two cover system.
2.
BRIEF DESCRIPTION OF THE TENDERING PROCESS:The Port intends to follow a Two-stage Tendering process for selection of Qualified
Tenderer for the work. In the 1st Stage (Cover-I), the Tender deals with the selection process
and at the end of this stage the Chennai Port Trust expects to announce the Pre-qualified
Tenderers to proceed to the 2nd Stage (Cover-II). The Tender would be floated in e-Procurement
mode. Additionally one copy of the Tender Document & all related / relevant documents must
be submitted along with Tender Fee & EMD before the closing date and time.
For the Pre-qualification stage, the Tenderers have to furnish information on their
Technical and Financial capability in Cover - I in accordance with the conditions and formats
specified in this Tender Document.
The Cover - II containing the Price Bid of all the Technically and Commercially Prequalified Tenderers will be opened in the presence of the Tenderers or their authorized
representatives, on the date and time fixed by the Sr.Dy. Director (EDP) through e-Procurement
mode.
The Cover - II (Price Bid) of the Tenderers who fail to Pre-qualify shall be returned to
the Tenderers unopened.
3.
Tenderers are advised to study the Tender Document (including all the Schedules and
Annexures etc) carefully.
Submission of Tender shall be deemed to have been done after
careful study and examination of the Tender Document with full understanding of its
implications.
4.
Sealed offers prepared in accordance with the procedures enumerated in CHAPTER II
should be submitted to the Sr. Dy. Director (EDP), Chennai Port Trust, No.1, Rajaji Salai,
Chennai – 600 001, not later than the date and time as mentioned, at the address given in the
Schedule. All bids must be accompanied by an Earnest Money Deposit (EMD) of
`
13,10,000/- (Rupees Thirteen Lakhs and Ten Thousands only) and Tender Fee of `
10,500/- (Rupees Ten Thousands Five Hundred only).50/
4
Tender documents can be downloaded from Chennai Port Trust’s Website
5.
www.chennaiport.gov.in or e-Procurement website www. eprocure.gov.in.
6.
This Tender Document is not transferable.
8. SCHEDULE FOR INVITATION OF TENDER
1 Addressee for Clarifications
Office of the Sr.Dy. Director (EDP),
.
4th Floor, Centenary Building, EDP Division,
Chennai Port Trust,
No.1, Rajaji Salai, Chennai – 600 001
Phone : 044-25362210 – Extn. 2510
2 Last date for Tender
submission
29.09.2014 @1430 Hrs.
3 Place of submission of Tender
Office of the Sr.Dy.Director (EDP),
4th Floor Centenary Building, EDP Division,
Chennai Port Trust,
No.1, Rajaji Salai, Chennai – 600 001
Phone : 044 25362785 – Extn. 2510
4 Tender Opening Date and
29.09.2014 @ 1445 Hrs.
Time
9. Name of the Purchaser :The Chairman,
Chennai Port Trust, No.1, Rajaji Salai,
Chennai – 600 001, Tamil Nadu - India
FA&CAO
CHENNAI PORT TRUST
5
CHENNAI PORT TRUST
CHAPTER - II
GENERAL RULES AND DIRECTIONS FOR THE GUIDANCE OF TENDERERS
1. Tender / Bid submitted through e-Procurement mode only will be taken up for the
purpose for evaluation.
2. In order to verify the original document the Tenderer would have to submit the Tender
Documents in sealed covers along with original Demand Draft/Banker’s Cheque/Pay
Order towards Tender Fee and EMD in the form of Bank Guarantee. Tenders in sealed
covers superscribed as "Tender for Supply, Installation, Commissioning, Design,
Development, Customization, Integration, Testing, Training, Implementation and 5
year onsite Comprehensive Hardware warranty, System Software support and 4
year onsite Support for Customized ERP Software for Chennai Port Trust under
Two Cover system detailed in the terms and conditions and specifications attached
herewith and in accordance with instructions to Tenderers, conditions of Tender, & its
components. so as to reach the The Office of the Sr.Dy.Director (EDP), 4th
floor,
Centenary Building, EDP Division, Chennai Port Trust, No.1, Rajaji Salai, Chennai 600 001, not later than 1430 Hrs on 29.09.2014.
3. Tenderer is required to submit their tender through online in the form of Two Cover
System on or before due date of closing time 29.09.2014 at 14.30 Hrs. The tender
received after the due date and time will not be entertained.
4. Tender Document can be submitted online only in the designated two cover
system on the e-Procurement website eprocure.gov.in on or before the due date.
5. The time of opening of technical bid will be on 29.09.2014 at 1445 Hrs.
6. Additionally one copy of the Tender must be sent in one main cover containing two
separate covers and these two covers shall be superscribed as Cover-I and Cover-II
respectively. All the covers shall be addressed to the Sr.Dy. Director (EDP), Chennai
Port Trust and sealed properly. Names and addresses of the Tenderer shall also be
written on all the covers.
7. The tenderer shall clearly write on the MAIN COVER as "Tender for Supply, Installation,
Commissioning, Design, Development, Customization, Integration, Testing, Training,
Implementation and 5 year onsite Comprehensive Hardware warranty, System Software
Support and 4 year onsite Support for Customized ERP Software for Chennai Port Trust
under Two Cover system so as to reach the The Office of the Sr.Dy.Director (EDP), 4th
floor, Centenary Building, EDP Division, Chennai Port
Chennai - 600 001, not later than 1430 Hrs. on 29.09.2014.
6
Trust,
No.1, Rajaji Salai,
8. The main cover contains Cover- I shall be superscribed “TECHNICAL AND
COMMERCIAL CONDITIONS”
and Cover – II shall be superscribed “PRICE BID”.
Tender Fee of ` 10,500/- (Rupees Ten Thousands Five Hundred only) in the form of
Demand Draft/Banker’s Cheque/Pay Order from any Nationalized/Scheduled Bank
drawn in favour of “The Chairman, Chennai Port Trust” payable at Chennai and Earnest
Money Deposit (EMD) of ` 13,10,000/- (Rupees Thirteen Lakhs and Ten Thousands
only) in the form of Bank Guarantee from any Nationalized/Scheduled Bank drawn in
favour of the Chairman, Chennai Port Trust, enforceable and en-cashable at Chennai
and should be valid for a period of 1 year from the date of submission of the Tender
should be enclosed in the Main Cover. The main cover shall reach the Office of the
Sr.Dy.Director (EDP), 4th Floor, Centenary Building, EDP Division, Chennai Port Trust,
No.1, Rajaji Salai, Chennai – 600 001 not later than 1430 Hrs. on 29.09.2014.
9. CONTENTS OF COVER – I
 Complete technical specifications for providing Supply, Installation, Commissioning,
Design,
Development,
Customization,
Integration,
Testing,
Training,
Implementation and 5 year onsite Comprehensive Hardware warranty, System
Software Support and 4 year onsite Support for Customized ERP Software for
Chennai Port Trust under Two Cover system” as proposed by the Tenderer with
all technical and design details.
 All the technical details .
 A confirmation letter to the effect that the Tenderer shall abide by all the clauses in the
tender documents.
 Tenderer should submit the tender as per specification indicated in Schedule-A & A1
and
in
accordance with the instructions to tenderer i.e., General Rules and
Directions for the guidance of Tenderer as per Chapter II, General Conditions of the
Tender as per Chapter III. Special
Conditions of Contract as per Schedule B,
Definitions, Interpretations and General Conditions as per Chapter VII.
 The Tenderer should not indicate the rate anywhere directly or indirectly in Cover – I.
Any such offer or indication shall disqualify the Tender forthwith.
10. The Cover II shall contain nothing but Schedules (A2, A3, A4 & Summary) of cost
for “Supply, Installation, Commissioning, Design, Development, Customization,
Integration, Testing, Training, Implementation and 5 year onsite Comprehensive
Hardware warranty, System Support and 4 year onsite Support for Customized
ERP Software for Chennai Port Trust” under Two Cover system.
11. The price information including applicable duties and taxes should only be furnished
clearly in Price Bid (Cover II). The break up for the basic cost and the taxes and duties
shall be given specifically in Price Bid (Cover II) Schedule A2, A3, A4 & Summary only.
7
12. The Tenderer shall furnish one copy of the Tender document along with all the related /
relevant documents and a covering letter duly signed and sealed in all pages.
13. LANGUAGE:
The Tender and all related correspondence and documents shall be
written in English language. The Technical details, relevant drawings and other
information shall be provided in English only.
14. The Tenderer shall sign on all pages of the Tender Document or the Amended Tender
Document, if any, and such signature shall be made by a person holding a irrevocable
power of attorney authorizing him to do so. Copy of the irrevocable Power of attorney as
per Annexure ‘B’ should be enclosed in Cover – I. The Power of Attorney should duly be
attested by the Company Secretary or any director of the Board of the Company.
15. Telegraphic/Fax/Telex/e-Mail offers shall be treated as defective, invalid and rejected.
16. Only detailed complete offers received prior to closing date and time of the Tender by
online mode shall be taken as valid.
17. VALIDITY: The prices quoted by the Tender must be firm and should hold good at least
for 180 days from the date of opening of the tender. The Board does not bind itself to
accept claims for extra payments for items not included in the tender.
18. RIGHT TO ACCEPT / REJECT TENDERS: Notwithstanding anything contained in
this Trust Tender Document, the Chennai Port Trust reserves the right to accept or
reject any or all Tender(s) and part thereof at any time without assigning any reasons
and without any liability or any obligation for such acceptance / rejection.
19. NATIONAL SECURITY: While evaluating the Tenders, regard would be paid to National
defence and security / safety considerations. Offer received from any Tenderer may be
summarily rejected on national security consideration without any intimation thereof to
the Tenderer.
20. AMENDMENT TO TRUST TENDER DOCUMENT
 The Trust may for any reason and at any time prior to the deadline for submission of
tender, whether at its own initiative or in response to clarifications requested by the
Tenderer, modify the Trust Tender Document by the issuance of Addendum.
 The
Tenderers
will
have
to
regularly
check
the
Trust’s
website
www.chennaiport.gov.in and CPP Portal www.eprocure.gov.in for any
addendum published. The Trust will not be held responsible if the tenderers
have not read the addendum published.
 In order to offer reasonable time for the prospective Tenderer to take an Addendum
into account, or for any other reason, the Chennai Port Trust may, at its discretion,
extend the Tender due date, if considered necessary.
8
 Any Addendum thus issued to all the Tenderers and Tender Committee Meeting
shall form part and parcel of the Agreement.
21. TEST OF RESPONSIVENESS
Prior to evaluation of Tenders, the Chennai Port Trust shall determine
whether each Tender is responsive to the requirements.
The Tender shall be considered
responsive if :
a) The Tender should be submitted through e-Procurement mode only.
b) In order to verify the original document the Tenderer would have to submit
the Tender Documents in sealed covers along with original Demand
Draft/Banker’s Cheque/Pay Order towards Tender Fee and EMD in the form
of Bank Guarantee from any Nationalized / Scheduled Bank superscribed
"Tender for Supply, Installation, Commissioning, Design, Development,
Customization, Integration, Testing, Training, Implementation and 5 year
onsite Comprehensive Hardware warranty, System Support and 4 year
onsite Support for Customized ERP Software
for Chennai Port Trust”
under Two Cover system
c) The Tender document should be signed and sealed on all the pages as
stipulated in the Tender Document.
d) is accompanied by the Power of Attorney duly notarized.
e) contains all the information as requested in the Trust Tender Document.
f) mentions the validity period as set out in the Tender.
g) contains copies of all related documents duly notarized by Notary Public.
h) Successful tenderer should produce original documents as and when
required by FA&CAO or his representative.
i)
One Hard Copy of the Tender document is accompanied by the Earnest
Money Deposit of ` 13,10,000 /- (Rupees Thirteen Lakhs Ten Thousand
only). Earnest Money Deposit (EMD) `13,10,000/- shall be paid in the form
of Bank Guarantee from any Nationalized / Scheduled Bank drawn in favour
of the Chairman, Chennai
Port Trust payable at Chennai, enforceable and
en-cashable at Chennai and valid for a period of 1 year from the date of
submission of the Tender.
j)
Tender Fee ` 10,500/- (Rupees Ten Thousands Five Hundred only)
(inclusive of 5% VAT) being a non-refundable sum in the form of original
Demand draft/Banker’s Cheque/ Pay Order from any Nationalized /
9
Scheduled Bank drawn in favour of the Chairman, Chennai
Port Trust
payable at Chennai.
k) All the Forms and Annexures that are to be enclosed by the Tenderer should
be duly notarized by Notary Public.
22. The Trust reserves the right to reject
any Tender as non-responsive on the
grounds of failure to comply with (a) to (k) of above or for any other reasons.
23. OPENING OF TENDER
 The Tender would be opened in e-Procurement mode at the prescribed date &
time.
 The main Cover and the Cover-I of the Tenders shall be opened at the Office of the
Sr.Dy. Director (EDP) at the 4th floor of Centenary Building EDP Dvision, Chennai
Port Trust, No.1 Rajaji Salai, Chennai - 600 001, immediately after the closing time
1430 Hrs on 29.09.2014, in the presence of the Tenderers or their authorized
representatives (with a letter of authorization with their attested specimen signature)
who are present. Representative without such authorization letters may not be
permitted to be present to witness the opening.
 The Tenders without the Earnest Money Deposit/Tender Fee, as specified in the
tender document, shall be rejected summarily and the authorized representatives of
those Tenderers shall not be permitted to be present further.
 In any case, the maximum number of persons representing the firm to witness the
opening of the tender is limited to two (2) only.
 On the day of opening, only the Main Cover and Cover-I alone shall be opened and
read, Cover II shall not be opened. All the sealed Cover–II of various Tenderers
shall be put inside one cover and sealed in the presence of the Tenderers or their
authorised representatives who are present on the date of opening and shall be kept
in the safe custody of the Trust.
 The date and time of opening of price bid (Cover II) shall be intimated to the short
listed Tenderers based on the evaluation of their Technical bid. The price bid
(Cover II) of such eligible Tenderers shall be opened on the specified time and
date in the presence of the short listed Tenderers or their authorized
representatives.
24. METHODOLOGY OF EVALUATION
 The Cover – I shall be evaluated as per the Technical and Commercial terms as per the
conditions stipulated in the Chapter IV Eligibility Criteria.
 After opening of the Cover-I of the Tenderers, the Technical and Commercial conditions
specified in the Tender Document shall be evaluated as per Chapter IV. To assist in the
process of evaluation of Tender, the Port may, at its sole discretion, seek clarifications in
10
writing from any Tenderer regarding its Tender. The request for clarification and the
response shall be in writing or by facsimile within 7 days from the date of requesting the
clarification. Failure to submit the clarification within the time limit specified above could
result in a rejection of the Tender. However, no substantive change in the Tender would
be permitted while making clarifications. The Cover – II of all the Technically and
Commercially qualified Tenderers shall be opened in the presence of the Tenderers or
their authorized representatives, on the date and time fixed by the Sr.Dy.Director (EDP).
 After opening of the Price Bid (Cover-II), the contract shall be awarded to the eligible,
Technically responsive and Commercially lowest tenderer.
25. EARNEST MONEY DEPOSIT & TENDER FEE:
 The Tenderers shall enclose an Earnest Money of
` 13,10,000 /- (Rupees
Thirteen Lakhs Ten Thousands only) in the form of Bank Guarantee in favour
of The Chairman, Chennai Port Trust, enforceable and encashable at Chennai
and valid for a period of 1 year from the date of submission of the Tender should
be kept in the Main Cover and
Guarantee
shall not be sent separately. If the Bank
is kept in Cover – II, the tender shall considered invalid and
summarily rejected. THE FORMAT OF THE BANK GUARANTEE IS AS
UNDER.
SPECIMEN (EMD) Earnest Money Deposit (Bank Guarantee Format)
The Bank shall fill in this bank Guarantee Form in accordance with the instructions indicated.
To be executed on ` 100 /- non- judicial stamp paper).
……………………………………………. :Bank’s Name & Address of Issuing Branch or Office
Beneficiary :
Date
:
( Name and Address of Employer / Board
Bank Guarantee No:
We have informed that (name of the Tenderer) (hereinafter called “the Tenderer “)has
submitted to you its Tender No:___________________ dated (hereinafter called “the Tender”
) for the execution of {name of contract}under
Invitation for Tender No.________________. Furthermore, we understand that, according to
your conditions Tenders must be supported by an Earnest Money Deposit (EMD).
At the request of the Tenderer, we (name of Bank) hereby irrevocably undertake to pay
you any sum or sums not exceeding in total an amount of (amount in figures)
(amount in words)upon receipt by us of your first demand in writing accompanied by a written
statement stating that the Tenderer is in breach of its obligation(s) under the Tender
conditions, because the Tenderer:
(a) Has withdrawn its Tender during the period of Tender validity specified by the Tenderer
in the Form of Tender : or
(b) Having been notified of the acceptance of its Tender by the Employer /Board during the
11
period of Tender Validity,
(i) fails or refuses to execute the form of Agreement, if required or
(ii) fails or refuses to furnish the performance guarantee, in accordance with
the instructions to Tenderers.
This guarantee will expire unless otherwise extended or informed by the Employer /
Board :
(a) If the Tenderer is the successful Tenderer, upon our receipt of copies of the
contract signed by the Tenderer and the performance guarantee issued to you
upon the instruction of the Tenderer: or
(b) If the Tenderer is not the successful Tenderer,upon the earlier of
(i) Our receipt of a copy of your notification to the Tenderer of the name of
the successful Tenderer : or
(ii) Twenty eight days after the expiration of the Tenderer’s Tender validity or
any extended period thereof:
Consequently, any demand for payment under this guarantee must be received by us at
the office on or before that date.
[Signature (s)]
[Authorisaton letter from the issuing bank that the signatory of this BG is authorized to do
so- should also be enclosed]
 The tenderers shall enclose a non-refundable Tender Fee of ` 10,500/- (Rupees
Ten Thousands Five Hundred only) (inclusive of 5% VAT) as Demand Draft /
Bankers Cheque/Pay Order on any Scheduled Bank / Nationalized bank in favour of
“The Chairman, Chennai
Port Trust”, payable at Chennai. The Demand Draft/
Bankers Cheque/Pay Order should be kept in Main Cover and shall not be sent
separately. If the Demand Draft/Bankers Cheque/Pay order is kept in Cover – II,
the tender shall considered invalid and summarily rejected.
 Earnest Money Deposit & Tender Fee in any form attached to the Tender or paid
in any way except as specified above shall not be taken into account and the
relative tender shall be rejected.
 The amount of EMD shall be refunded to unsuccessful tenderers after the award
of contract and for successful Tenderer upon receipt of Security Deposit and
after the execution of Agreement. No interest shall be allowed on the EMD from
the date of its receipt until it is so refunded.
 The Tenderer shall furnish the details of Name of Bank, Branch details,
Account Number, Type of Account , MICR Number, IFS Code, Copy of Pan
Card , TIN No., etc for refund of EMD through e-payment.
12
26. MODIFICATION /SUBSTITUTION / WITHDRAWAL:
The Tenderer may modify, substitute, or withdraw its tender after submission,
provided that written notice of the modification, substitution, or withdrawal is received by
the Trust before due date of submission of Tender Document, i.e., 1430 Hrs on
29.09.2014 only through e-Procurement mode.
Additionally the Modification, Substitution, or Withdrawal notice shall be
prepared, sealed, marked, and delivered with the envelopes being additionally marked
“MODIFICATION”, “SUBSTITUTION” or “WITHDRAWAL”, as appropriate.
No tender shall be modified, substituted, or withdrawn by the Tenderer
after the Due Date for submission. Any modification / substitution / withdrawal after
the due date will result in forfeiture of Earnest Money Deposit.
27. The Form of Tender , Annexure - D contained in this tender document shall be returned to
the Sr.Dy.Director (EDP), Chennai Port Trust, each of them duly filled in and signed by the
Tenderer along with his tender. Any tender not so signed on all pages of the papers in the
tender is liable to be treated as being defective.
28. The Chennai Port Trust Board do not bind themselves to accept the lowest or any tender
or part thereof and reserve the right to accept or not accept any or all of the tenders
either in whole or in part, without assigning any reason.
29. The Trust shall not give ‘C’ or ‘D’ Form. Hence the Tenderers are advised to quote
specifically the percentage of all taxes and duties including VAT if any.
32. Award of Contract:
(i)
After evaluation and finalization of price bids received, Chennai Port Trust
would intimate the award of Contract to the successful Tenderer by
placement of order. The date of issue order would be treated as the Project
start date.
(ii)
Within 30 days from the date of receipt of relevant documents from Chennai
Port Trust, the successful Tenderer, shall enter into a
Contract Agreement
with Chennai Port Trust for execution of work.
33. Execution of Contract Agreement:
i) The Tenderer shall execute an agreement within 30 days from the date of
receipt of documents for execution of the agreement. If the tenderer, whose tender has
been accepted, fails to execute an agreement within 30 days from the date of receipt of
documents for execution of the agreement, the Earnest Money Deposit (EMD) and / or
the Security Deposit deposited by the Tenderer shall be likely to be forfeited.
13
ii) Further, if the successful Tenderer undertakes, to enter into and execute, when called
upon to do so, an agreement, with such modifications as agreed upon, and unless and
until the formal agreement is prepared and executed, the successful Tenderer’s offer,
Trust order and the written acceptance for the receipt of Trust order of the successful
Tenderer shall form a binding contract between the Trust and the Tenderer.
34 .DISCLAIMER:
Each Tenderer shall conduct his own investigation and analysis, check the accuracy,
reliability and completeness of the information provided in this Tender Document at his own cost
and expenses. It would be deemed that prior to submitting the Tender, the Tenderer has (a)
made a complete and careful examination of requirements and other information set forth in this
Tender, (b) received all such relevant information as it has requested from the Port Trust, and
(c) made a complete and careful examination of the various aspects of the Project including, but
not limited to, (i) the site, (ii) existing facilities and structures, (iii) the conditions of the access
roads, waterfront and utilities in the vicinity of the site (iv) applicable laws and applicable permits
and (vi) all other matters, including Guidelines, Major Port Trust’s Act 1963, as amended from
time to time, bye-laws, rules and regulations made there under, any administrative or other
directions and guidelines given under the said Act as amended from time to time, a statement of
conditions prescribed under the said Act as amended from time to time, and all other statutory
enactments in relation to the Project or Project Services that might affect the Tenderer’s
performance under the terms of this Tender Document. The Port Trust shall not be liable for
any omission, mistake or error or neglect by the Tenderer in respect of the above.
FA & CAO
CHENNAI PORT TRUST
14
CHENNAI PORT TRUST
CHAPTER III
GENERAL CONDITIONS OF THE TENDER
1.
The Tenderers should specifically note that they should send their offer in line with all
conditions indicated in this documents in all respects, so as to finalize the Tender at the shortest
period. The offers with deviation in commercial conditions shall be summarily rejected and no
further correspondence regarding the clarification shall be made after opening the Tender.
2.
The cost of stamping agreement must be borne by the successful Tenderer.
3.
Taxes & Duties :- All the taxes and duties, charges etc., applicable shall be indicated
clearly in the Price Bid of Cover II.
The Trust is not eligible for C or D form for availing
Concessional rate of CST. The Tenderer shall indicate all applicable taxes (as % of Basic price
and not the amount) in the price bid. The offers that contain the prices in any form in the
technical bid shall be invalid and such Tenders shall be summarily rejected.
The prices quoted should be on a Indian Rupee basis (INR) and should include free
delivery at Chennai Port Trust. The Taxes and Duties, Discounts and/or Rebates, if any, shall
be indicated clearly in the Price bid and the same shall be taken into account to arrive at the
total price. The Board does not bind itself to accept claims for extra payment for items not
included in the Tender.
The Port Trust shall reimburse the Taxes and Duties, which the Port is liable to pay as
per law alone at the time of making payment of bills to the Tenderer. If there is any change in
the rate of Taxes and Duties quoted in the Bid during the currency of contract, then the Port
Trust shall reimburse the Taxes and Duties at the revised rate, subject to the Tenderer
producing the necessary documentary evidence for the payment to the Tax Authorities to the
satisfaction of the Port Trust for reimbursement. Any new Tax levied by the Government after
the award of contract, which Port Trust is liable to pay as per Law alone shall be reimbursed,
subject to submission of documentary evidences for payment of the same to the Tax
Authorities. Any penal interest, penalty or fine payable / paid by the contractor to the Tax
Authorities on the Taxes and Duties shall not be paid / reimbursed by the Trust under any
circumstances.
In the event of the Tenderer not indicating the rate of Taxes and Duties included in the
Price separately in the Bid, the Port shall not pay any change in the rate of Taxes and Duties
including any newly levied Taxes and Duties during the entire currency of the contract under
any circumstances
15
The Tenderer while quoting the Price-Bid shall keep in mind that the Trust shall
not issue any Form ‘C’ or ‘D’ and quote the Rates of Taxes and Duties as applicable.
NOTE: The break-up for the basic cost and the Taxes and Duties shall be given separately in
the Price-bid - Cover – II - Schedule “A2, A3, A4 & Summary”, only. The Board does not bind
itself to accept claims for extra payments for items not included in the tender.
5.
In the event of a tender being submitted by a firm it must be signed separately by each
member thereof or in the event of the absence of any partner it must be signed on his behalf by
a person holding an irrevocable power of attorney authorizing him to do so.
5.
VALIDITY: The prices quoted by the Tender must be firm and should hold good at least for
180 days from the date of opening of the tender. They should be inclusive of Sales Tax or any
other tax dues & its components. The Board does not bind itself to accept claims for extra
payments for items not included in the tender.
SECURITY DEPOSIT: The firm should furnish Security Deposit equal to 10% of the
6.
total contract price within 10 days from the date of work order in the form of Bank Guarantee
from any Nationalized / Scheduled Bank drawn in favour of the Chairman, Chennai Port Trust
enforceable and en-cashable at Chennai . The Security Deposit will be retained till the
successful
completion
of
contract
period
and
released
thereafter.
If the Tenderer fails to pay the Security Deposit within 10 days as stipulated above an
additional period of 20 days will be allowed at the discretion of the FA&CAO to pay the
Security Deposit on Tenderer’s request, with necessary interest @ 18% per annum for the
delay in remittance. However, duly on payment of Security Deposit the work should be
commenced.
7.
FORFEITURE OF SECURITY DEPOSIT: The Security Deposit can be encashed in the
following events and to the extent of the licensee’s obligations determined in accordance with
the provisions of this agreement and without prejudice to any other remedies the trust may have
under this agreement after encashing such security deposit
i.
Failure to sign and execute the Agreement as per Clause 33 of Chapter II.
ii.
Failure to commence the work within 30 days from the date of Placement of Order.
iii.
Failure to pay the Penalty for the down time beyond allowed limit during Annual
Maintenance Contract period as per Clause 9 (vii) of Schedule ‘B’
iv.
Failure to pay the Penalty for non-posting necessary manpower as per the Contract
v.
Failure of the Contractor to adequately insure the employees, staff, officers, plant,
machineries, buildings, equipments, project assets,
facilities, services &
its
components.,
vi.
Utilizing the services provided by Chennai Port Trust for any other purpose other
than the purpose for which it is given as per the conditions of Contract
16
vii.
Company goes into voluntary liquidation or otherwise;
viii.
Evidencing of an intention by the Contractor not to be bound by the terms of the
Contract Agreement;
ix.
The Contractor abandons the Installation of any or part of the work under this
Contract for a continuous period of 30 days;
x.
Failure to comply with the statutory obligations under applicable laws;
xi.
Violating of strategic, security, environmental concerns on the Contractor’s part;
xii.
The Contractor engaging or knowingly allowing any of its employees agents or
representatives to engage in any activity prohibited by Law or which constitutes a
breach of or an offence under any Law, in the course of any activity undertaken
pursuant to the Contract Agreement;
xiii.
If the Trust exercises its option to rectify the damages and such sums are not
reimbursed by the Contractor within 15 days as per Clause 12 of Schedule-B.
xiv.
Failure to pay any other amount due to the Trust as per the terms and conditions of
the Contract.
xv.
Failure to pay minimum wages to Employees as per Minimum Wages Act or any
failure as per the applicable Labour Laws.
xvi.
Failure to perform or discharge or breach of any of its obligations, terms and
conditions in accordance with the provisions of the Contract Agreement.
8.
On receipt of Security Deposit as arrived at in Clause (6) and upon execution of the
Agreement, the EMD submitted by the Tenderer shall be refunded. No interest shall be allowed on
the EMD from the date of its receipt until it is refunded. In the case of unsuccessful Tenderers, the
EMD shall be refunded, as soon as possible after the final decision of awarding the contract. The
EMD shall retain its character as such, till the Security Deposit is furnished and an agreement
executed within 30 days from the date of receipt of documents from the Trust for execution of
the agreement by the Tenderer. In which case also no interest shall be allowed on the EMD.
9.
Where the firm whose tender has been received on behalf of the Board, intimates to the
Trust that they are not willing to abide by the terms of the Tender or go back on the clarifications
made before the Trust or the Tender Committee appointed to scrutinise the Tenders in respect of
terms of the tender, or withdraws the tender before receipt of final acceptance or when the firm
whose tender has been accepted fails
(i)
To furnish an acceptance within 5 days for the purchase order given
(ii)
to furnish the Security Deposit within the prescribed time.
Else the Earnest Money deposited by shall be forfeited in cases of the above, the contract shall
be cancelled or the agreement, if executed, shall be treated as null and void.
17
10.
Further the Contractor undertakes, if his tender is accepted to enter into and execute when
called upon to do so, an Agreement with such modifications as agreed upon and unless and until
the formal agreement is prepared, and executed this Tender together with Tender Document,
written replies to Clarifications issued based on the queries raised in the Minutes of the Tender
Committee Meeting(s), letter(s) of correspondences including Fax/E-Mail shall form a binding
contract between the Trust and the Contractor.
11.
Only such persons as authorized (licensed) by the Trust shall be permitted to enter into
the Harbour premises at free of cost.
12.
The Tenderer shall give an undertaking that they have not made any payment or illegal
gratification to any person/authority connected with the bid process so as to influence the bid
process and have not committed any offence under PC Act in connection with the bid.
13.
The Tenderers shall disclose any payments made or proposed to be made to any
intermediaries (agents etc.) in connection with the bid.
14.
Any misrepresentation of facts (or) furnishing false information by the Tenderer are liable
to be blacklisted, declaring them ineligible for a stated period of time.
15.
16.
The Tenderers shall sign the Integrity pact form that is enclosed.
Transfer of Ownership The ownership of the Contractor’s IT infra structure and other
Goods used by the Contractor in connection with the execution of the project shall remain with
the Contractor Ownership of Customized software developed under this contract shall be with
the Employer but shall be under the custody of the Contractor till it is formally accepted and
taken over by the Employer. The Contractor shall transfer the standard software, customized
software and all other utilities to the IT infrastructure of the Employer at the time of issue of
Operational Acceptance certificate by the Employer. Ownership and the terms of usage of the
Software and Materials supplied under the Contract shall be governed by the License Terms
(Copyright).
17. Intellectual Property
a. Custom Software The Intellectual Property Rights in all Custom Software developed and
implemented under this Contract shall vest in the Employer. The Employer is entitled to
(i)
duplicate and use the software on different equipment, such as back-ups,
additional computers, replacements, upgraded units, etc.;
(ii)
transfer the license or sublicensing the software for other entities to use,
modify, develop, support etc.;
18
(iii)
The Employer’s obligations and rights include use of CASE files, Source
Code, and executable code of the Custom Software for support, modifications
and enhancements.
(iv)
The Contractor shall deliver the up to date Source Code upon completion of
the work and before the issue of Operational Acceptance Certificate by the
Employer and shall continue to provide the changes made to the source code
during the warranty period and the post warranty support period.
(v)
The Contractor shall ensure that the Source Code is at all times capable of
being used to generate the latest version of the executable code to the
relevant Software in use by the Employer and suitable to enable the
Employer to support and develop the Software; The Employer shall keep the
Source Code secure and confidential.
b.
Standard Software
With regard to the Standard Software supplied by the Contractor, (other than the Custom
Software) under this Contract, the Contractor shall grant to the Employer license to access and
use the Software, including all inventions, designs, and marks embodied in the Software. Such
license to access and use the Software shall be:
(i)
Nonexclusive
(ii)
Fully paid up and irrevocable
(iii)
Valid throughout the territory of the Employer‟s Country
The license shall permit the software for use on the
computer(s) for which it was acquired, plus backup
computer(s) or transferred to a replacement computer(s),
accessed from other computers connected to the local or
wide-area network or similar arrangement and reproduced
for safekeeping or backup purposes.
c.
Intellectual Property Rights Warranty
The Contractor shall warrant that:
i. The System as supplied, installed, tested, and accepted and
ii. use of the System in accordance with the Contract; and
iii. Copying of the Software and Materials provided to the Employer in accordance
with the Contract
iv. do not and will not infringe any Intellectual Property Rights held by any third party
and that it has all necessary rights or at its sole expense shall have secured in
writing all transfers of rights and other consents necessary to make the
assignments, licenses, and other transfers of Intellectual Property Rights and the
19
warranties set forth in the Contract, and for the Employer to own or exercise all
Intellectual Property Rights as provided in the Contract.
d. Intellectual Property Rights Indemnity: The Contractor shall indemnify and hold harmless
the Employer and its employees and officers from and against any and all losses, liabilities, and
costs that the Employer or its employees or officers may suffer as a result of any infringement or
alleged infringement of any Intellectual Property Rights. If any proceedings are brought or any
claim is made against the Employer, the Contractor may at its own expense and in the
Employer’s name conduct such proceedings or claim and any negotiations for the settlement of
any such proceedings or claim.
e.
The Tenderer shall fully indemnify the Chennai Port Trust and users of the
Indemnity:
materials supplied, against the action claim or demand, costs and expenses, arising from or
incurred by reasons of any infringement or alleged infringement of any letters Patent,
Registered Design, Trademark or name, Copyright or any other protected rights in respect of
any materials supplied or any arrangements, system or methods of using, fixing or working used
by the Tenderer.
18.
Period Of Contract: The entire project of Supply, Installation, Commissioning, Design,
Development,
Customization
of
ERP
Software,
Integration,
Testing,
Training
and
Implementation should be completed within a period of 12 months from the date of Purchase
Order.
19. Disruption of Progress The Contractor shall give notice to the Project Manager whenever
planning or execution of the Works is likely to be delayed or disrupted.
20. Extension of time: Delivery of the services / goods shall be made by the tenderer in
accordance with the work schedule Schedule C. However, The tenderer may claim extension of
time limits as set forth in the work schedule in case of –
(i) Changes ordered by the Chennai Port Trust
(ii) Delay in providing any material, drawing or services, which are to be provided by Trust.
(iii) Delay in performance of work caused by orders issued by Chennai Port Trust relevant to but
not included in the contract. The Contractor shall submit to the Project Manager a notice of a
claim for an extension of the time for achieving Operational Acceptance, together with
particulars of the event or circumstance justifying such extension as soon as reasonably
practicable after the commencement of such event or circumstance. After receipt of such notice
and supporting particulars of the claim, the Trust and the Contractor shall agree in writing upon
the period of such extension.
20
21. Risk Purchase Without prejudice to any of its legal rights, Chennai Port Trust shall have
the power to recover the said amount of damage as above, from any money due or likely to
become due to contractor. The payment or deduction of such compensation shall not relieve
contractor from their obligation to complete the work or from any of other obligations/liabilities
under the contract and in case of failure, at the absolute discretion of the Project Manager, the
work may be ordered to be completed by some other agency at the risk & expense of the
contractor, after issuance of a notice in writing of minimum seven days by the Project Manager
or his representative.
22. Warranty Period The warranty period will be One Year from the date of Operational
Acceptance of the entire system or as may be mutually agreed upon for specific items. The
Contractor shall provide warranty that the System, including all Information Technologies,
Materials, and other Goods supplied and Services provided, shall be free from defects in the
design, engineering, Materials, and workmanship that prevent the System and/or any of its
components from fulfilling the Technical Requirements or the performance, reliability, or
extensibility of the System and/or Subsystems. Commercial warranty provisions of products
supplied under the Contract shall apply to the extent that they do not conflict with the provisions
of this Contract. The Warranty Period shall commence from the date of Operational Acceptance
of the entire System and shall extend for One Year or as may be mutually agreed upon for
specific items. During the warranty period, the firm would be responsible a) For fixing bugs in
the software b) Rectify problems found in the software, if any. c) Incorporating necessary
modification / changes required in the software for implementing govt. taxes, duties, rules, rate
structures etc. from time to time. d) For repairing or replacing defective equipment or a
component of equipment or material or any goods supplied During the warranty period, the
Contractor shall station adequate number of persons in Chennai Port premises to take care of
the above works so that the down time for the applications is kept to a minimum.
(i) Procedure for support during warranty period: If during the Warranty Period
any defect should be found, the Contractor shall at its sole cost, repair, replace, or otherwise
make good such defect and prevent the recurrence of such defects as well as any damage to
the System or other sub systems caused by such defect.
(ii) Extension of Warranty Period: If the System or Subsystem cannot be used by
reason of such defect, the Warranty Period for the System shall be extended by a period equal
to the period during which the System or Subsystem could not be used by the Employer
because of such defect.
(iii) Warranty Certificate: The Contract shall not be considered as completed until
a Warranty Certificate shall have been signed by the Employer, with a copy to the Contractor,
stating the date on which the Contractor shall have completed his obligations to execute and
complete the Works and remedy any defects therein to the Project Managers satisfaction. The
21
Warranty Certificate shall be given by the Project Manager within 30 days after the expiration of
the Warranty Period, or, if different Warranty periods shall become applicable to different
Sections or parts of the works, the expiration of the latest such period, or as soon thereafter as
any Works instructed, have been completed to the satisfaction of the Employer.
23. System and end user documentation The Contractor shall provide comprehensive
documentation in both hard copies and electronic form. The documentation shall be made
available prior training of the Port personnel.
24. Fine tuning Though the system may be made operational, it may take quite some time for
the application to stabilize. The Contractor shall evolve suitable mechanisms through the Portal
interface to get the feed back of individual users and take corrective action to fine tune the
system and procedures. This will be an on going effort even during the post implementation
support period. The Contractor shall retain the original implementation team till the systems
stabilize.
25. Post implementation support for Software The Contractor shall provide on-going support
for a period of 5 years from the date of acceptance of the Project ( GO LIVE) by the Trust which
includes the free warranty period of 1 year and comprehensive support for 4 years after the free
warranty period. The 1 year warranty and comprehensive support for 4 years after the free
warranty (total of 5 years) shall cover the following
o
Any software product support like update/ enhancement/ upgrade etc. from the
date of installation shall be supplied, free of cost by the Tenderer.
o
Application software support, technical guidance on usage of features and
functionality, problem solving and troubleshooting, rectification of bugs and
enabling features of the software already provided,
o
Any corruption in the Software or media shall be rectified.
o
The time limit for attending to the problems during the post implementation will be
very critical depending on the nature of the problem.
26. Post implementation support for Hardware The Contractor shall provide Comprehensive
support for a period of 5 years from the date of acceptance of the Project (GO LIVE). During
this period a Minimum uptime of 99 % should be maintained. It has to be ensured by the
Contractor that all complaints are attended to within 1 hours of lodging of complaint and the
faults/defects arising in the said equipment are identified and rectified within 24 hours (including
holidays). The contractor should make all arrangements to provide a standby equipment of the
same configuration or higher in case the defective equipment could not be rectified immediately.
FA & CAO
CHENNAI PORT TRUST
22
CHENNAI PORT TRUST
CHAPTER IV
Eligibility Criteria for Tenderers
1.
The Tenderer should have the experience of successfully having carried out similar
works during the last 7 years ending 31.3.2014 as per the following duly supported by
Work Order / Agreement and Project Completion Certificates. If the Tenderer has
submitted work order for similar works which contains combination of different works,
then the relevant portion of the order (i.e.) order value related to the similar works will
only be taken for evaluation purpose of the Eligibility Criteria. Documentary proof for
meeting the eligibility criteria duly notarized shall be enclosed in the tender. The
Completion Certificate shall indicate Work Order Reference No/ Contract Agreement
Reference and value for which the work order was executed.
 Three similar completed works costing not less than ` 2.62 Crores each (OR)
 Two similar completed works costing not less than ` 3.28 Crores each (OR)
 One similar completed work costing not less than ` 5.24. Crores
“Similar completed work means – “Tenderer should have implemented an
ERP Solution or a minimum of one or more functions related to an ERP solution”
Any similar completed work executed by a Tenderer through any other Company or
Companies wherein the Tenderer has held at least 51% of paid up equity share capital
throughout the three year period ended 31.03.2014 will also be considered as similar
completed work executed by the Tenderer. For this consideration, the Tenderer shall
submit a certificate from its statutory auditors, duly notarized certifying shareholding by
the Tenderer in the other Company or Companies during the three year period ended
31.03.2014. All the documents above should be duly notarized.
2.
The Tenderer should have implemented an ERP Solution or a minimum of one or more
functions related to an ERP solution which is comparable in size (minimum of 2000
employees) and complexity (multiple functional departments, interfaces to Govt. and
private external agencies) to Chennai Port. The Software deployed should have
minimum 100 or more users over multiple locations. Implementation of ERP solution
(including Finance, Inventory, Payroll modules etc., in at least one PSU / Government
Department in India is a mandatory requirement).
3.
The Tenderer should have a registered office in India. Further, the Tenderer should
have a Software Development Support Centre in Chennai and also a Hardware Service
Centre in Chennai.
4.
The Average consolidated financial turnover per year of the Tenderer and its
subsidiaries during the last three years ended 31.03.2014 should be at least ` 1.97
Crores. The Tenderer shall enclose its stand alone P&L accounts for the last three years
23
ended 31.03.2014 and if applicable the consolidated P&L accounts for the last three
years ended 31.03.2014 incorporating the financials of its subsidiaries wherein the
Tenderer has held at least 51% of paid up equity share capital throughout the three year
period ended 31.03.2014 duly attested by its statutory auditors and duly notarized.
5.
The Tenderder should have been in operations for a period of at least 3 years as on last
date of submission of bids. Please attach documentary evidence for the same as per
Annexures E, F, G,H,I,J,K,L,M duly notarized.
6.
The Tenderder shall be the single point of contact for Port and shall be solely responsible
for all warranties, upgrades, patches and guarantees etc. offered by the Original
Equipment Manufacturer (OEM) etc. Please attach a OEM’s Authorisation Letter as per
Annexure - K and a self-undertaking to this effect.
7.
The Tenderer must submit on-site comprehensive warranty support (clearly mentioning the
warranty period) and response authorization letter from the Original Equipment
Manufacturer (OEM) / its authorized distributor in India specifically addressed to Sr. Dy.
Director (EDP), Chennai Port mentioning Tender number and date. In case of
authorization from a distributor the tenderer must attach a copy of the OEM authorization
for the said distributor / Should have OEM partnership certificate with the proposed OEM.
8.
The Tenderer should render direct support service to Chennai Port Trust with their own
resource and shall not sub-contract the work order issued other than to OEMs.
9. The Tenderer should possess an valid SEI CMMi level 5 certification or above as on date of
biddingand the Hardware offered should have a valid ISO 9001:2008 Certification (Attach
copy of certification duly notarized)
10. The Tenderer should not have been blacklisted or involved in any corrupt practices in
Central/StateGovernment/PSU’s in India. (This must be supported by a declaration signed
by the Company Secretary of the Tenderer).
11.
The Tenderer should fulfill the Technical eligibility criteria / pre-qualification conditions for
evaluation of their bids. Offers of the Tenderers fulfilling the above eligbility criteria / prequalification conditions will only be evaluated by the Tender Committee. The Trust
reserves the right to reject any Tender as non-responsive on the grounds of failure to
comply with above or for any other reasons
12. Verification of documents Port reserves the right to verify/confirm all original documentary
evidence submitted by the Tenderer. The successful Tenderer should produce original
documents as and when required by FA&CAO or his representative. Failure to produce
the same within the period as and when required and notified in writing by Port shall result
in summary rejection of the Offers and/or termination of the contract. FA & CAO
CHENNAI PORT TRUST
24
CHENNAI PORT TRUST
CHAPTER V
Instructions for Online Bid Submission & Instructions to the Tenderers to
submit the bids online through the eProcurement site https://eprocure.gov.in
1)
Tenderer should do the registration in the tender site using the “Click here to Enroll”
option available.
2)
The Digital Signature registration has to be done with the e-token, after logging into
the site. The e-token may be obtained from one of the authorized Certifying
Authorities such as MTNL/SIFY/TCS / nCode/eMudhra.
3)
Tenderer can use “My Space” area to update standard documents in advance as
required for various tenders and use them during bid submission. This will facilitate
the bid submission process by reducing time.
4)
Tenderer should read the tenders published in the site and download the required
documents / tender schedules for the tenders.
5)
Tenderer then logs into the site by giving the user id/password chosen during
registration and password of the DSC/etoken.
6)
Only one DSC should be used for one Tenderer. If a Tenderer uses more than one
DSC token, the bid would summarily be rejected.
7)
Tenderer should read the Tender schedules carefully and submit the documents as
per the Tender else the bid will be rejected.
8)
If there are any clarifications the same may be clarified during the pre-bid meeting.
9)
Tenderer should take into account the corrigendum’s
if any published before
submitting the bids online.
10)
Tenderer must in advance prepare the bid documents to be submitted as indicated in
the tender schedule and they should be in the required format. If there are more
than one document, they can be clubbed together.
11)
Tenderer selects the tender which he is interested using
search option & then
moves it to the my favorites folder.
12)
From the folder, appropriate tender can be selected and all the details can be
viewed.
13)
The Tenderer should read the terms & conditions and accept the same to proceed
further to submit the bids.
14)
The Tenderer has to enter the password of the DSC/etoken and the required bid
documents have to be uploaded one by one as indicated.
15)
The Tenderer has to submit the relevant files required as indicated in the cover
content. In case of any irrelevant files, the bid will be rejected / will not be accepted
by the system.
25
16)
The rates should be offered in the format specified. (.xls format)
17)
If the rates are not offered as per the given format the bid cannot be submitted / will
not be accepted by the system.
18)
Upon successful completion of the bid, the system will give a successful bid updating
message, bid summary will be shown with the bid no., date & time of submission of
the bid along with all other relevant details.
19)
The bid summary should be printed and kept as an acknowledgement.
20)
The bid summary will act as a proof of bid submission for the subject Tender.
21)
For any clarifications regarding the Tender, the bid number can be used as a
reference.
22)
The bids should be submitted on or before the prescribed date & time.
23)
Each document to be uploaded online for the tenders should be less than 2 MB. If
any document is more than 2MB, it can be reduced by scanning at low resolution
and the same can be uploaded.
24)
The time settings fixed in the server side & displayed at the top of the tender site, will
be valid for all actions of requesting, bid submission, bid opening etc., in the e-tender
system. The Tenderers should follow this time during bid submission.
25)
All the data being entered by the Tenderers would be encrypted using PKI encryption
techniques to ensure the secrecy of the data. The data entered will not viewable by
unauthorized persons during bid submission & cannot be viewed by any one until
the prescribed date & time of bid opening.
26)
The confidentially of the bids would be maintained. Secured Socket Layer 128 bit
encryption technology is used. Data storage encryption of sensitive fields is done.
27)
Any document that is uploaded to the server is subjected to symmetric encryption
using a generated symmetric key.
Further this key is subjected to asymmetric
encryption using buyers public keys.
Overall, the submitted tender documents
become readable only after the tender opening by the authorized individual.
28)
For any queries, the Tenderers are asked to contact by mail cppp-nic@nic.in or by
phone 1-800-233-7315 well in advance
26
FINANCIAL BID TO BE SUBMITTED AS PER FORMAT THROUGH
NOTE:
ONLINE MODE AND ONE HARD COPY AS SPECIFIED
The bid should be valid for a period of 180 days from the date of last submission of bids for this
tender shall essentially comprise of the following and should be submitted online, the same
should be digitally signed and separately duly signed hard copy as per the method specified
above should be submitted at the stipulated location on or before the last date of submission on
or before the stipulated time:
1. Eligibility Criteria/ Pre-qualification documents to be submitted online as well as hardcopy
2. EMD/Cost of Tender document to be enclosed along with the offer and scanned
copy of
BG/DD to be uploaded online.
3. Hardware & Software Specifications as per Schedule A & A1 Cost Schedule from A2 to A4
and Cost Schedule Summary, Undertaking and Supporting Documents including all
Annexures From A to M and Schedule C to be submitted online as well as hardcopy.
4. Upload valid SEI CMMi level 5 certification or above as on date of bidding and the Hardware
offered should have a valid ISO 9001:2008 duly notarized and also attach one Hard copy.
5. The Technical Compliance to be submitted online as well as hardcopy as per tender
requirements and scope of work and technical specifications.
6. Price Bid Response Form and Price Schedule as per attached Annexure to be submitted
online as well as hardcopy.
FA & CAO
CHENNAI PORT TRUST
27
CHENNAI PORT TRUST
CHAPTER VI
SCOPE OF WORK
Purpose
Chennai Port desires to revamp its IT setup and introduce state-of-the-art
technology to meet all challenges that would be anticipated in the next 5 years. The solution
proposed should be comprehensive and at the same time easily maintainable over the years.
This invitation is for a Custom ERP Software for Chennai Port Trust .
Background
Chennai Port has gone in for a Port Operations Management system which would cover all the
Operational areas such as Vessel, Cargo, Railway and Stevedoring Operations. Now the Port
wants to upgrade the legacy systems which are being used for Financial Accounting, Payroll,
Materials Management, PF, Pension, Loan Management, Estate Management etc. This system
will have to be integrated with the existing Port Operations system. Data Migration from the
legacy system will also have to be carried out.
Scope of Work:
The Scope of Work covers Supply, Installation, Commissioning, Design, Development,
Customization, Integration, Testing, Training, Implementation and 5 year onsite Comprehensive
Hardware Warranty, System Software Support and Support for Custom ERP Software after the
warranty period for Chennai Port Trust.
This covers the training for Chennai Port Trust
personnel for operating the system and change management and a turn-key implementation
leading to Go Live of all the systems in a smooth switch over and maintenance of the integrated
system as per the requirements contained in this tender document.
The Scope of work includes up-gradation of existing Hardware, Software Development,
Networking maintenance, IT security, Disaster recovery, interface with EDI / Bank / POMS /
HEP and re-engineering certain areas in line with the scope of software either by simplification
of procedures or reduction of redundant paper work through out the organization. The solution
proposed should be of International Standards and best practices as per the prevailing
conditions in the Port.
(a) Identification & improvements of Business Processes.
(b) Design, Develop/Supply, configuration, customization of suitable ERP, GIS solution
to automate the business processes and integrate the same with some of the
selected existing application systems.
28
(c) Implementation including testing, transition, trial runs, operational acceptance and
commissioning.
(d) Installation of hardware & software to support application software.
(f) System Integration.
(g) Security.
(h) Documentation, Training and Change Management.
(i) Operation, management and maintenance.
(k) Data Migration
(l) In addition to enabling Custom ERP operation also carry out other operation like
integration with legacy systems etc.
(m) Integration with other external software that the Port may use should also be done
as and when necessary.
The Tenderer would have to

Study the AS-IS Processes followed in ChPT

Analyze the existing gaps in processes

Prepare the Functional Requirements Specifications (FRS ) for ERP

prepare detailed System Requirement Specifications (SRS) for the Total Integrated
Solution based on the study.

bring the best knowledge and experience including good practices adopted in other
jurisdictions into the project during customization and development.

Test modules Individually

Do Integration Testing

Obtain User Acceptance Testing

Final Data Migration

Go-Live

Stabilization

Perform System Integration and system tests (load/availability testing, penetration
testing etc.) by qualified and trained engineers/personnel to implement the overall
functional requirement of the proposed project.

Perform On-site Facilities Management services on 0800 Hrs to 2000 Hrs basis for
supplied hardware and equipments etc, including the responsibilities as defined in
the
Technical
Specification
-
Schedule
A
by
qualified
and
trained
engineers/personnel during the Warranty period of 5 years from the date of
successful Commissioning(After GO LIVE) of equipment by Chennai Port.

Ensure and comply with a minimum of ISO 27001:2005 requirements for the entire
scope of work including all software and hardware.
29
Transaction Volumes:
 The Port has around 6200 employees for preparation of pay roll and around
16000 pensioners.
 Areas of lands and leases Total Database Size : 150GB. Average yearly growth
is around 15 GB
 Vouchers Per Month : 28000 per month
 Items under stock : 40000
 Items under Non- Stock : 15000
Areas of Lands and Leases:
 Open Space 5410000Sq.M.
 Covered Space : 452000Sq.M.
 Building Occupied: 130200Sq.M.
Objectives of the Project:
The objectives of the Project is to establish an integrated Port Information
System together with all associated support systems that will enable the Port to
 Improve its business processes and work practices;
 Closely monitor the performance in all areas of operations and management;
 Provide improved levels of operations and efficient service delivery to its internal and
external customers.
Scope of the Project :
Software:
All the software used for the development of Customized ERP applications should be open
source, license free with Unlimited users access. However, Open source (License Free)
PostgreSQL Database Management System 9.3 or above only has been considered for
ORDBMS.
The Tenderer should give support for all the Software by updating operating system Redhat
Enterprise Linux 6 or above and Database software - PostgreSQL 9.3 or above and should
update the latest patches released during the entire contract period. For both the operating
system and database software standard level support should be provided between 0800 Hrs to
2000 Hrs on all Trust working days. All the applicable licenses should be in the name of
“Chairman, Chennai Port Trust”.
Functional Requirements of the software
The proposed integrated Port Information System shall cover the processes under
the functional areas listed below and detailed in the Annexures (after Scope of Work).
30
These processes are grouped under functional areas, not necessarily based on
Departmental boundaries. The processes need to be integrated seamlessly. Most of the
processes are carried out by different sections/units internally under the functional Departments
of the port, some processes extend beyond the units to other units within the department and
some extend beyond the units/Departments and cross over to the other departments and even
extend beyond the Ports boundaries. Hence, the processes have to be viewed holistically
cutting across Departmental boundaries. One of the basic objectives behind this automation
initiative is to standardize and improve upon the processes handled at different units/
departments in the port and integrate them into a unified system with interfaces to external
systems. The interfaces to be provided to other internal applications and the external systems .
Process Improvement: Improvement of the existing processes is one of the main objectives of
this project. During the software implementation phase, the following general principles may be
kept in view:
(i) Elimination of redundant activities
(ii) Streamlining work flow
(iii) Reducing cycle time for the performance of the processes
(iv) Minimizing paper based transactions
(v) Focussing the processes towards the customers.
(vi) Grouping of resources
The Port would form Working groups under each Department with the task of
reviewing the existing processes and identifying the improvements required for the processes
within their domain. The Tenderer will work closely with the Working Groups for implementing
the solution. The Tenderer shall study the processes identified by the Port and listed in
Annexures study other sub processes that may surface at the time of the study map the
processes, suggest to the Port the optimum way of automating the processes through the
proposed Software product viz Postgre Sql, after the mapping process. The Tenderer can also
suggest changes to the existing processes to make them more effective based on the global
best practices. The Tenderer should conduct appropriate training sessions towards changing
the mindset of the Working Groups and Port employees towards accepting the improved
processes and revised work flows. The Tenderer should Supply, Install, Configure, Commission
and Maintain all necessary and adequate accessories for respective equipment and/or products
supplied. The Tenderer should undertake System Integration for all the server H/w components
etc., configuration and performance tuning of all software and hardware etc. and system testing
inclusive of load balancing /High availability testing, penetration testing, failover testing etc
required for the commissioning of the Servers and services without single point of failure. The
Tenderer should ensure that each cluster should provide the ability to recover from additional
31
failures by protection against many multiple component failures. The following test activities
should be carried out.

To design tests for load balancing/ high availability testing.

Execution of load balancing/ high availability tests

Submit all the test reports to the Sr.Dy.Director(EDP) for vetting and approval.

Penetration Testing

Prepare and submit facilities management policy and implement the same

Imparting training as mentioned in the tender document

Carry Out Monthly Penetration Testing and Load/ Stress Testing and submitting the
report to Chennai Port with recommendations

Resolving all server related problems.
IT Requirements
i. Access management
ii. Transition Plans
iii. Performance Monitoring and Reporting (indicative)
iv. Storage Administration
v. Backup and Restore
vi. Firewall & Disaster Recovery
(i) Access Management: All users will have to be authenticated through a central server
before they can use the network resources. Single sign on should be provided for all the
modules. The solution shall provide security for accessing the application over the internet. It
shall provide suitable and configurable encryption mechanism for the data exchanged among
the external parties using basic password authorization, It shall provide Audit Security log to
store all access to all parts of the data and message transactions. The Tenderer shall describe
the security features of the proposed solution availability of audit trails the data encryption used
for the communication.
(ii) Transition Plans: The Port is currently running well stabilized applications for all the
modules and the users are familiar in using these applications. The proposed solution should be
implemented in such a way that it has smooth transition from the existing to the proposed
system. Change over to new systems should be planned in greater detail to ensure the
continued smooth operations of inter-departmental transactions, interfaces, reconciliation and
consolidation. A well laid out Transition Plan shall be prepared and submitted to the port. If
required, interim processes may have to be established and implemented during the period of
possible co-existence of the existing and proposed systems. This plan will cover the order in
which the application software modules will be implemented, how the data in the existing
32
systems would be ported to the new systems and how the existing and new software will be coexisting and operating in parallel and how the existing software will be phased out. Interim
interfaces for transfer of data from old to the new system, reconciliation procedures for checking
the consistency of the data transfer, manual workarounds for certain processes will be required
during the transition period. Data Conversion and Migration Requirements will be the
responsibility of the Contractor and necessary assistance for identification will be provided by
the Working Groups and Systems Group of the Port.
The data that will be required to be ported to the new environment shall be systematically
identified, indexed, documented and the strategy for converting / porting the data in to the new
environment through suitable tools will have to be developed. The data may be in different
formats like Oracle, Excel, Access, Word or Manuscripts, Manual records, Maps etc. The data
structures of the legacy systems will be different from that of the proposed System. The
Contractor has to do appropriate mapping exercise for data conversion. History data for
applications like HR, pay roll, estate etc. shall be migrated to the new environment without going
through the normal transaction processes. Suitable workarounds for uploading the summary
data shall be made available.
(iii) Performance Monitoring and Reporting (indicative) :
 Ensure regular monitoring and maintain a log of the performance monitoring of
servers including but not limited to monitoring CPU, disk space, memory
utilization, link utilization, router and switches utilization, I/O utilization, Central
Storage etc.
 Ensure regular analysis of events and logs generated in the entire sub systems
including but not limited to servers, operating systems, databases, applications,
network etc. The system administrators shall also ensure that the logs are
backed up and truncated at regular intervals.
 Undertake appropriate actions in accordance with the results of the log analysis
to ensure optimal performance
 Acceptable response times The acceptable response time shall be defined for
the purpose of this tender as time taken after end-user requests for a service till
the complete response in his/her computer. Following response times are
acceptable based on type of operation performed
i. For simple form insert/update/delete operation: = or < 2
seconds
ii. For multiple row data entry insert/update/delete operation:
= or < 4 seconds
iii. For simple query like list of items and quick search: = or <
4 seconds
iv. For simple report (one page on screen: = or < 6 seconds
33
v.
vi.
vii.
viii.
For complex query/advance search: = or < 6 seconds
For complex report (one page on screen): = or < 8 seconds
For extremely complex query: = or < 8 seconds
For extremely complex report(one page on screen): = or <
10 seconds.
(iv) Storage Administration:
 Management of storage environment to maintain performance at
optimum levels.

To ensure that CHENNAI PORT is able to take regular and proper
backups of all Servers & Storage to protect against data losses.

Management of the storage solution including, but not limited to,
management of space, volume, RAID configuration, configuration and
management of disk array, storage, TIVOLI backup agents etc. as per
mutually agreed storage management policy.
(v) Backup and Restore:
I. 0800 Hrs. to 2000 Hrs. supports for file and volume restoration
requests.
II. To help Chennai Port in regular Backup of operating system,
database and application as per stipulated policies and time
schedule.
III. Help Chennai Port in conducting periodic restore operations on
backed up data.
IV. Assist in backups of volumes, files and database applications
whenever required.
V. Real-time monitoring, log maintenance and reporting of backup
status on a regular basis, shall ensure prompt problem resolution in
case of failures in the backup processes. Regular maintenance of all
the media and the backup/storage devices.
VI. Provide MIS reports such as weekly reports on backup and
restoration (failed reasons), monthly report and Quarterly Report on
planned backup & backups actually taken.
VII. The Tenderer would
formulate and submit to Chennai Port
appropriate new policies which are required to be prepared as per
international standard as mentioned as above for secured and
affective running of the infrastructure.
VIII. The Tenderer will implement all such policies mentioned in this
section while implementing the proposed ERP Custom Software.
IX. Provide training to ERP Functional and Technical and support team
and other IT professionals as required by ERP for the installation,
34
configuration, commissioning, monitoring, troubleshooting of various
equipments/ products & other aspects.
(vi)
Firewall & Disaster Recovery:
The Tenderer should ensure and have clear Firewall and Disaster Recovery plans.
OTHER CONDITIONS:
i. Any requirement in Software within the scope of work should be carried out by the
successful Tenderer during the period of contract.
ii. All on-site comprehensive warranty maintenance work, should be carried out
within same working day of reporting the problem else alternate system should be
provided.
iii. The Tenderer shall designate a single point of contact for the project, for Chennai
Port to interface with, on all project issues during development & warranty period
viz. Project Manager..
iv. The Tenderer shall intimate the contact details including mobile numbers and email address etc. within two weeks of the letter of Award/ Intent to chennai port.
v. All project work after Proof Of Concept (POC) testing & thereafter shall be carried
out at Chennai Port’s premises or as decided by Chennai Port, at its sole
discretion.
vi. The Tenderer shall deploy one person at Chennai Port Trust – EDP Division to
facilitate communications, monitoring, control etc till the final acceptance. Chennai
Port will only provide the following infrastructure at its premises for the Tenderer’s
personnel:
i. Seating space, furniture and electricity
ii. LAN connection facilitating access
iii. Any additional equipment and/or product and/or
accessories required by the Tenderer, will be the
Tenderer’s responsibility, subject to Chennai Port’s
approval. All risks and costs related to such
equipment(s) will be borne by the Tenderer.
vii. The Tenderer’s Project Manager shall have onsite fortnightly reviews in person
(with the Chennai Port nominated team) at the date, time and venue notified by
Chennai Port. All action points will be recorded and followed up in the successive
review meeting and periodical status report & feed back would have to be
submitted to the Sr. Dy. Director (EDP) / his or her representative.
viii. Seamless Workflow must be ensured by Integrating the system, through Thin
Client and Web Browser.
35
Baseline Products
 In case of any issues relating to the baseline products/ OEM products/ COTS supplied
by the Tenderer are observed which may hamper the End-to-end functioning and
working of the Tenderer shall implement a workaround to resolve the issue at Tenderer’s
cost.

In case of any issues relating to the supplied baseline products/ OEM products/ COTS
versions, being the latest, are different from the ones specified at the time of ordering,
then and otherwise also the Tenderer should ensure compatibility and integration of all
the baseline products while supplying and implementing software solution.
Deliverables
1. Accepted SRS ( both in Hardcopy and in CD)
2. Technical Architecture
3. Integrated Application software (ready made with customization and or custom
developed software)
4. Internal/ External Interface Solutions with Port Operation Modules or any other related
systems.
5. Integration solutions with internal/external modules like GIS etc.
6. Plans for Testing Transition Training.
7. Technical Documentation of Custom Developed /Product Software, Test Results System
and User Manuals.
8.
Supply of IT Infrastructure – Hardware System Software, RDBMS, Middle tier etc. for
running the total solutions including the interfaces, Existing Interfaces which will be
continued etc.,
9.
System Documentation (in Hardcopy and CD) includes any special Directory Structures
, Batch files, Shell Scripts, SQl Scripts and configuration and installation details.
10. Source Codes latest version of each of the Forms, Reports, Menus, PL/SQL Libraries,
Object Libraries and Icons suitably organized in various folders like Forms, Reports,
Menus, PL/SQL Libraries etc.,
11. Back end Full export dump data bases including all objects, stored procedures
functions, triggers, synonyms, rolls and grants, DB – Links, Tables, procedures etc.,
Acceptance Criteria
a. The acceptance plan will be drawn up by Chennai Port and Tenderer within 4 weeks of
signing of the contract
b. All acceptances by Chennai Port will be given in writing, by the Chennai Port Competent
Authority.
c. The acceptance criteria for various deliverables is as follow:
i. Document Delivery: Review Comments incorporated and sign off by Chennai Port
ii. Data: Accuracy and completeness as specified by Chennai Port
36
iii. Code Delivery: No errors at the time of sign off by Chennai Port after code review
and testing.
iv. Full Features and Integration testing as per scope of Work and Annexures.
v. Training on Application Software & Training material should be provided to the
Users.
vi. User Acceptance as per the mile stones.
vii. Training on Application Software & Hardware for EDP Division Officers & Staff
along with course materials
d. Acceptance criteria for any other activity not covered by this document, will be decided
between Chennai Port and Tenderer in their fortnightly status review meetings and then
will be signed off by Chennai Port.
On- site Comprehensive Warranty Maintenance and Change Management
i. The Tenderer will provide on-site comprehensive warranty maintenance
for both baseline products and application software and hardware during
the maintenance period.
ii. The on-site comprehensive warranty maintenance would include:
a.
Adaptive Maintenance
b.
Perfective Maintenance
c.
Corrective Maintenance
d.
Emergency Maintenance
e.
Preventive Maintenance
i. All the supplied products shall be maintained by the Tenderer during the
warranty and maintenance period. In case of OEM not supporting/
providing the required solution then it is the Tenderer’s responsibility to
design, develop, test and implement a workaround for the problem/ bug/
error in hand.
ii. The scope of maintenance includes acquisition and installation of
upgrades/ patches/ revisions on the supplied products
iii. The scope of on-site comprehensive warranty maintenance etc includes
porting the application and data migration to accommodate upgrades/
patches/ revisions etc. of the supplied products
iv. A schedule will be drawn up for preventive, adaptive and perfective
maintenance during the fortnightly project status review between Chennai
Port and the Tenderer.
v. All maintenance will be carried out at Chennai Port premises or as
decided mutually between Chennai Port and the Tenderer on a case to
37
case basis. The Tenderer may have to provision for a scaled down
version of the system to facilitate debugging at Chennai Port premises.
No debugging shall be carried out on the live production system.
vi. Notification of all bugs or enhancement requests will be sent by e-mail, or
delivered by hard copy (Fax etc) to the Tenderer’s Project Manager by
Chennai Port (the format for details of bugs can be decided by Tenderer
after discussion and approval of Chennai Port).
vii. All enhancement requests will be governed by the Change Control
Procedure. The change control board will be constituted comprising of
both Chennai Port and Tenderer staff, within a fortnight of letter of Award/
Intent
viii. During the entire contract period the Tenderer should and is liable to
implement the changes in the software required (e.g. new functionalities,
improvement in execution time, performance tuning etc.) and which were
not there in base line i.e. SRS, design description, etc. Any change
management shall invariably be governed by the terms and conditions of
the initial software solution and the same acceptance, penalties,
maintenance and payment terms shall stand subject to the discretion of
Chennai Port. The decision of the FA & CAO, Chennai Port shall be final
and binding on the vendor in this regard.
ix. During the period of on-site warranty maintenance the vendor is liable to
implement the changes in the supplied product and/or services and to
suggest changes if any and which are essentially required as well as
adequate for efficient and effective functioning of solution in terms of
other products and/or servers. Chennai Port reserves the right to decide
on any such suggestion(s).
x. The vendor should estimate the efforts (man hours and function point)
required to implement the change for each functional process based on
function point analysis.
xi. Warranty of all supplied products is the responsibility of the Tenderer and
not the OEM.
xii. Wherever the Contractor proposes a ready made package as part of the
solution, the existing features of the package shall be mapped against the
requirements identified during the system study. This will be indicated
clearly in a gap study report. Since the Port would like to go in for the best
practices of the industry and would like to streamline the operations, the
Contractor can suggest process improvements and changes to the
38
existing procedures and practices. However, the Port will not be bound to
accept all such changes.
MAINTENANCE SUPPORT CLAUSE -- (AMC):
i.
After expiry of warranty period the contractor will take over the entire system i.e
ERP based integrated Port Information System including all IT infrastructure, all
software etc for maintenance and administration.
ii.
During execution of AMC, the Contractor shall post adequate and competent
support personnel, follow the OEM maintenance manual and follow the
procedure confirming to sound engineering, administrative and financial
practices so as to ensure an availability of 99% for the entire system.
iii.
During execution of maintenance contract, Operational Assistance is to be
provided to all the users as and when required.
iv.
The contractor shall propose an effective maintenance schedule (preventive
maintenance, plan maintenance and repair & replacement) to be executed in a
possible shortest time during the contract period.
v.
The system is said to be down if the users or a group of users are not able to
gain access to the solution i.e. it shall include breakdown of the servers or
database, network or the software solution etc.
Training
1. The Tenderer shall provide the training at Chennai Port on working days (Monday
through Saturday) between 1000 hours to 1700 hours only. Chennai Port at it’s
discretion can also allow the Tenderer to arrange training at Tenderer’s / reputed training
institutes with adequate training infrastructure without any extra cost. In such cases the
Tenderer has to make arrangements for all logistics for training including Desktop
computers, Space etc (However Chennai Port at its convenience may provide the
logistics assistance). The Tenderer shall provide for courseware including demonstration
and hands-on training facilities.
2. The Tenderer will provide soft copies (three sets) of all training material and course
material to enable Chennai Port to conduct further training to its staff/ users, if required
at a later point
3.
Training should include functional training, training on the base product and system /
database administration activities.
39
CHENNAI PORT TRUST
ANNEXURES
FUNCTIONAL REQUIREMENT / SCOPE OF WORK FOR CUSTOMIZED ERP SOFTWARE
(I)
Finance & Accounting Module is the core module which forms an integral part of the
entire Port activities which should receive and pass data on the real time access to reflect the
financial status of the Trust and to generate various types of reports required by the
Management as and when required. All the transactions which have relevance to Finance
should get incorporated in the system automatically. The Finance module should have interface
with Stores and Inventory Module, with Human Resources and Pay Roll Module , with the Port
Operations and Maintenance System Module which is currently being developed and under
testing and with GIS land management system.
The functionalities involved in Financial Accounting Module should include:
 Accounting Codes and Classifications for Principal Activities (CHART OF ACCOUNTS)
 Authentication for Usage and Approval of Codes
 Budgeting
 Cash and Bank Receipts
 Cash and Bank Payments
 Journal Vouchers
 Closing and Transfer Vouchers
 Bills Module and ECS Transactions (Payment thru’ ECS/FUNDTRANSFER etc)
 Tender Sales
 Revenue related transactions like Vessel Related Charges, Cargo Related Charges etc
for finance interface
 EDI - On line revenue collection with finance interface
 Salary Payments and finance interface
 Bank Reconciliation
 Cash and Bank Book Maintenance
 Other Instruments Ledgers
 Interface with Inventory and Stores Module
 Generation of financial entries for stores consumption and receipts valuation and related
activities
 Vouching and Verification
 General Ledger and Compilation of Accounts
 Periodical Profit & Loss Account and Balance Sheet with schedules
 MIS Reports - Group wise , Department wise, Income wise, Expenditure wise Analytical Reports , Audit Reports
 Automatic Generation of Income Tax and VAT related reports
 Generation of Service Tax Related functions and reports.
40
 Maintenance of Fixed Assets & Calculation of Depreciation
 Any other functionalities with respect to Financial Accounting Module
(II) Land and Building Module:
Land and Buildings Module deals with the management of land, buildings and way leave of the
Port that are leased out to various Port users for port related activities. Primarily Traffic,
Mechanical and electrical, civil engineering departs are allotting the land and buildings to the
Port Users. The collection of license fee, security deposit, escalation and related charges, any
other charges toward development of the site, etc are incorporated in the rental bills generated
monthly. The details of the lease are captured after allotment made by the respective
departments. Penalty for any overstayed allotment are also calculated. The payment for the
rental bills are collected by way of cash, cheques and through EDI INTERFACE ( Indian Bank)
and the financial entries are passed automatically.
The functionalities involved in Land and Buildings Module should include:

Master Maintenance like firm, location, rate etc..,

Capturing of Allotment details.

Marking Locations and Mapping codes

Capturing additional details like escalation and penalty details

Generation of Cash Receipt/Bank Receipt Challans by Rent Section

Generation of Debit advices by Rent Section

Confirmation of collection of cheques/cash by Cash section

Confirmation of collection of charges by Indian Bank

Generation of necessary Entries in the financial books

Generation of Bills Register, Party Register, TDS collection Register etc.,

MIS Reports.

Other Reports related to the Module.

Maintenance of Bills Register, Party wise Register, Payment of Tax Registers, etc.,
GIS interface should also be provided in the Port website for Land & Buildings.
(III)
Payroll related Human Resource Management System
This module would take care of the details of Employees around 6650 and Officers around 425
(Class I & II). The HRMS module would handle employee related information This module would
provide accurate data concerning with Leaves, Attendance, Personal details of employees,
Salary details etc., and would impart high degree of flexibility by providing a wide range
activities related to organization’s requirement. The major modules of Payroll related HRMS
should include:
Human Resources Administration
1. Attendance / Leave Management System
2. Income Tax Management
41
3. Other Loans and Advances
4. HR related miscellaneous module
5. Provident Fund
6. Payroll Processing
7. Supplementary Payments
8. Pension
9. House Building Advance
HR Administration: The HR administration would consist of the following functionalities:
 New appointments, suspensions, reinstatements & terminations
 Pay fixation on Promotion, Reversion etc.,
 Generation of Alerts for annual increment
 Employee history
 Employee transfers
 Historical data keeping
a. Attendance / Leave Management: The leave management module should cover the
following functionalities:
 Leave Rules should be defined
 Leave applications, return from leave, short leave
 Leave Management
 Calculation of Encashment of Leave on employee’s request
 Calculation of payment for the balance of Leave as terminal benefit
 Calculation of Over time Hours
b.
Income Tax Management
o
Maintenance of Income Tax Rates for the assessment year.
o
Declaration by the employee about the PAN NO., house rent details,
other income, accrued interest, savings other than thru salary etc.,
o
Incorporating details like retirement date, Housing Advance etc.,.
o
Taking Income for the current month from payroll
o
Estimating the left out earnings for the remaining period in the
assessment year.
o
Taking pension for the employees retiring during the assessment year for
assessing Tax
o
Taking salary and personal savings for any exemption
o
Taking other details like physically handicap status etc for calculation of
tax
o
Arriving at the Total tax for the estimated income.
o
Arriving net tax by subtracting the tax already deducted
42
c.
o
Calculating tax for any amount to be made as supplementary payments
o
Generating for filing Quarterly and other periodical Returns
o
Generating and printing Form 16 and other related reports
Other Loans and Advances
Conveyance Advance (car/two wheeler) / Personal Computer Advance

Application for Advance

Eligibility Criteria

Payment Details

Populating the details in Respective Registers

Generating Monthly Recovery details to Payroll Interface

Updating Monthly Recovery from Payroll interface

Updating Closure status
Festival Advance/Flood Advance/Other Advances

Capture of Advance Details after Validating

Payment of Advance thru ECS

Generating Monthly Recovery details to Payroll Interface

Updating Monthly Recovery from Payroll interface
HR Related Miscellaneous Modules

LIC
Updating Closure status

Maintenance of Policy Details

Generating Monthly Recovery details to Payroll Interface

Updating Monthly Recovery from Payroll interface

Updating Closure status
Monthly Exgratia Pension (for dependant of deceased
employees/Officers)

Maintenance of Dependants Master details including bank details

Updating any Increase in payments

Generation of monthly payment details to respective banks
Monthly stipend for Apprentices

Maintenance of Apprentices Master details

Updating payments as per monthly attendance details

Generation of monthly payment details
d.
GENERAL PROVIDENT FUND
 Admission to the GPF
 Nomination
43
 Subscriber’s Account
 Condition’s of Subscription
 Rate of Subscriptions.
 Realization of subscriptions.
 Maintenance of Daily Balance Register
 Refundable Advance from GPF
 Purpose of Refundable advance .
 Maintenance of recovery Register towards Refundable advance.
 Non-Refundable Advance from GPF
 Purpose of Non-Refundable advance.
 Investments.
 Interest on Investments.
 Payment towards Insurance Policies
 Incentive Bonus.
 Transfer from / to other services
 Repayment of Advance.
 Maintenance of monthly Ledger towards subscription and advances.
 Maintenance of as on month Account for the Subscriber.
 Annual Interest.
 Annual Account statement to the Subscriber.
 Final Settlement to the Subscriber.
CONTRIBUTORY PENSION SCHEME
 Admission to the NCPS
 Nomination
 Subscriber’s Account
 Conditions’s of Subscription
 Employee’s Subscription.
 Employer’s Subscription.
 Rate of Subscriptions.
 Realization of subscriptions.
 Transfer from / to other services
 Maintenance of monthly Ledger towards subscription.
 Maintenance of as on month Account for the Subscriber.
 Annual Interest.
 Annual Account statement to the Subscriber.
 Final Settlement to the Subscriber.
44
Payroll Processing
e.

Master creation for the Processing Month

Updating details related to Master Details

Data capture of Pay related permanent details

Data capture of other variable elements

Updating Employee status for retirement, death etc.,

Updating Variable DA points and other details

Closure of all data capture process

Population of data from Outside agencies
like Employee’s cooperative
Banks, stores etc.

First Process of Earnings with certain Recovery Details

Second Process with Earnings and Recoveries including Income Tax

Updating Closing Balances for all outstanding loans and advances

Generation of Department wise/Section wise Payrolls

Generation of Department wise/Section wise Journals

Generation of Department wise/Section wise Abstracts

Generation of Other MIS Reports

Printing Department wise/Section wise Payrolls

Printing Department wise/Section wise Journals

Printing Department wise/Section wise Abstracts

Printing Other MIS Reports

Generation and Printing of Payment Details thru ECS

Adjustment Process before ECS payment

Payment Process thru ECS

Generation and Printing of reports for Audit Requirements

Generation and Printing of RTI related reports

Generation and Printing of reports as and when required by various users of
various levels
f.
Supplementary Payments: Apart from Monthly Salary Payments, many supplementary
payments are made periodically.

Encashment of Earned Leave

Any Difference of Payment due to change in Basic, VDA etc.,

Ex-gratia Payment / productivity linked Bonus

Any Payment omitted in the Salary like OT/RD etc.,

Payment due to Leave Settlement

Notional Holiday Advances

Regulation & payment of Leave Travel Concession

Payment of TA/DA/Honorarium etc.
45

Any Other Payments required by various user section

Generation and Printing checklists for ECS payments

Adjustment Process before ECS payment

Payment Process thru ECS
g. House Building Advance
This Loan is a facility given to the Employees/Officers while in service.
Additions / Modifications of the functionalities listed below may be carried out:

Loan Sanction

Payment Register

Remittance Register

Refund Process

Consolidation and Merging of all transactions

House Building Advance Ledger printing

Calculation of Interest

Updating Recovery through Payroll interface
Intranet Portal
An Employee Self – Service portal
should be made available through which
employees can access their personal information, Paybill, PF, IT etc., and also common notices
can be displayed.
(IV) Pension Module:
The core function of Pension Department is to scrutinize the eligibility of the Pension,
Calculation of Pension and Benefits, Payment of Pension, Verification of Life Certificate and
addressing Grievances related to pension if any.
Pension modules is one of important module, which shall includes eligibility for pension,
Calculation of Pension and pensionary benefits, Period of service details, emoluments details,
gratuity calculation and its details, rate of family pension admissible , commutation of pension,
pension payment details, Pensioners Bank Account details, Mode of payment, Pension register,
life certificate, Arrear calculation and its details, Income tax calculation and deduction, Due
recovery, if any before final settlement, Allotment of PPO ( Pension Payment Order) and Photo
register.
This is a very important sub-module as the strength of the Pensioners are on the
increase every month. Additions / Modifications of the functionalities listed below may be carried
out:

Gratuity for service rendered based on Served Period

Commutation Payment on Pension
46

Calculation Monthly Pension with Dearness Allowance

Payment of Monthly Pension for all the Retired employees and dependent
employees

Collection of Life Certificate

Printing of Monthly pension details

Interface with finance and payroll modules

Calculation of revised pension and arrear due to revision of pay by the
Govt. from time to time.

Any Other functions for smooth running of Pension section
The Detailed functionalities of Pension:

Employee details

Date of Birth,

Date of Joining on regular service

Date of retirement

Designation

Current Scale of pay

Department

Employee number

GPF details

Service period details

Last pay details

Emoluments details

Gratuity details

Family pension details

Commutation of pension

Ex-gratia details

No dues details

Pension final settlement details

Pensioner Bank account details

Pension register details

life certificate verification

Arrear calculation and its details

Income tax calculation and deduction

Due recovery, if any before final settlement

Allotment of PPO ( Pension Payment Order)

Photo register

Generation queries / reports, which are currently available in the form of
Manual register
47

Check –list of various form received from different department while submitting
retirement application
Pension module should integrate with HR Module (Service Book, Leave details, etc) and
Account Module (Account Head details, Fund details, Bank Details, etc)
Type of Pension:
 Superannuation
 Retiring Pension:
 Voluntary Retirement:
 Invalid Pension:
 Compensation Pension:
 Compulsory Retirement Pension:
 Compassionate Allowance:
 Extraordinary Pension:
 Family Pension
1.Superannuation:
A superannuation pension shall be granted to a Government servant who is retired on his
attaining the age of 60 years.
2. Retiring Pension:
A retiring pension shall be granted to a Government servant who retires, or is retired before
attaining the age of Superannuation or to a Government servant who, on being declared surplus
opts, for voluntary retirement.
3. Voluntary Retirement:
Any Government servant can apply for voluntary retirement, three months in advance, only after
the completion of twenty years of his qualifying service, provided there is no vigilance or
Departmental Enquiry pending /initiated against him/her.
4. Invalid Pension:
Invalid Pension may be granted if a Government servant applies for retirement from the service
on account of any bodily or mental infirmity which permanently incapacitates him/her for the
service. The request for invalid pension has to be supported by medical report from the
competent medical board.
5. Compensation Pension:
If a Government servant is selected for discharge owing to the abolition of a permanent post, he
shall, unless he is appointed to another post the conditions of which are deemed by the
authority competent to discharge him/her to be at least equal to those of his own, have the
option – of taking compensation pension to which he may be entitled for the service he had
rendered, or of accepting another appointment on such pay as may be offered and continuing
to count his previous service for pension.
48
6. Compulsory Retirement Pension:
A Government servant compulsorily retired from service as a penalty may be granted, by the
authority competent to impose such penalty, pension or gratuity, or both at a rate not less than
two-thirds and not more than full compensation pension or gratuity, or both admissible to him on
the date of his compulsory retirement. The pension granted or allowed shall not be less than Rs.
3500/- p.m.
7. Compassionate Allowance:
(i) A Government servant who is dismissed or removed from service shall forfeit his pension and
gratuity:
Provided that the authority competent to dismiss or remove him from service may, if the case is
deserving of special consideration, sanction a compassionate allowance not exceeding twothirds of pension or gratuity or both which would have been admissible to him if he had retired
on compensation pension.
(ii) A compassionate allowance sanctioned under the proviso to sub-rule (i) shall not be less
than the amount of Rupees one thousand nine hundred and thirteen per mensem.
8. Extraordinary Pension:
Extraordinary Pension in the form of Disability pension/extraordinary family pension may be paid
to
the
Government
servant/his
family
if
disablement/death
(or
the
aggravation
of
disablement/death)of the Government servant, during his service, are attributed to the
Government service. For the award of extraordinary pension, there should thus be a casual
connection between disablement and Government service; and death and Government service,
for attributability or aggravation to be conceded. The quantum of the pension, however,
depends upon the category of the disablement/death.
Government servants appointed on or after 1.1.2004 are not covered by the CCS(Extraordinary
Pension) Rules.
9. Family Pension:
a) Family pension is granted to the widow / widower and where there is no widow / widower
to the children of a Government servant who entered in service in a pensionable
establishment on or after 01/01/1964 but on or before 31.12.2003 or having entered
service prior to that date came to be governed by the provisions of the Family Pension
Scheme for Central Government Employees, 1964 if such a Government servanti. dies while in service on or after 01/01/1964 or
ii. retired/died before 31.12.1963 or
iii. retires on or after 01/01/1964
b) and at the time of his death was in receipt of pension.
c) Family pension is payable to the children up to 25 years of their age, or marriage or till
they start earning a monthly income exceeding Rs.3,500/- + DA admissible from time to
time p.m. whichever is earlier.
49
d) Widow daughter / divorced daughter/ unmarried daughter of deceased Government
servant is also entitled for the family pension till her remarriage or up to life time or starts
earning a monthly income exceeding Rs.3,500/- + DA admissible from time to time p.m.
whichever is earlier.
e) Family pension is also payable to the dependent parents of deceased Government
servants w.e.f. 01/01/98, where there is no claimant i.e. spouse or child for family
pension, alive.
f)
If the son or daughter, of a Government servant is suffering from any disorder or
disability of mind or is physically crippled or disabled so as to render him or her unable to
earn a living even after attaining the age of 25 years, the family pension can continue to
be paid for life time subject to conditions.
Pension Process and Time frame:
Process
No
1
Preparation of list of employees who
are due to retire within 24 to 30 months
2
Communication of the list to the
Accounts Officer Concerned
3
In case of Government servants retiring
for reasons other than immediately as
soon as the fact comes to notice.
4
Communication of the list to the
Directorate of Estates in respect of
employees having General Pool
Accommodation with a view to obtain
'No Demand Certificate
5
Verification and determination of
qualifying service, and if necessary, in
consultation with the employee; and
determination of average emoluments
6
The process to complete before ten
months
from
the
retirement.
Communication of facts to the retiring
employees for action by the employees.
7
Submission of papers by the employee
8
9
10
Authority Concerned
Timeframe
Head
of
the 1st January and 1st
Department
July each year
Head
of
the 31st January and 31st
Department
July each year.
Head of the Office
31st January and 31st
July each year
Head of the Office
24 months
retirement
Head of the Office
24 months before the
retirement
Head of the Office
10 months before the
retirement
Employee
before
8
months
before
retirement
Presentation of papers to pay and Head of the Office
6 months before the
accounts office
retirement
Checking the pension and gratuity Pay and accounts 1 month before the
admissible and forwarding the PPO to office
retirement
the pension paying authority
Dispatch of PPO to CPAO
PAO
On the last working
day of the month
preceding the month
of retirement
50
11
12
13
Dispatch of PPO to Link Branch of CPAO
Authorized Bank
Dispatch of PPO to Paying Branch
Link Branch
Completion of all formalities and Paying Branch
crediting the pension to the pensioner’s
account
By 20th of the month
of retirement
By 23rd of the month
of retirement
Last date of the
month
Important Key Act and Rules for Pension
Pension :
 The maximum limit for commutation has been raised to 40% w.e.f. 1.1.1996.A
Government servant is now entitled to commute for a lumpsum payment up to 40% of
his/her pension.
 Provisional pension and provisional gratuity (up to 100%) should be sanctioned by the
Head of Office if he were of the opinion that the Government servant is likely to retire
before his pension or gratuity or both can be finally assessed and settled in accordance
with the relevant rules.
 In the case of a missing Government servant/pensioner, family pension can be paid after
a period of six months from the date of lodging an FIR with the police authorities.
 A judicially separated spouse of the deceased Government servant with children can get
family pension after the children cease to be eligible till his/her death/remarriage,
whichever is earlier.
 Dependent parents and widowed/divorced daughter/unmarried daughter are now
included in the definition of family for the purpose of consideration for grant of family
pension.
 Family pension is also admissible to a posthumous child and also to children from the
void or the voidable marriage as per the relevant provisions in the rules.
 Normal family pension is now at a uniform rate of 30% of pay last drawn, subject to a
minimum of Rs. 3500 (w.e.f. 1.1.2006).
 Family pension is admissible to children from the void or voidable marriage in their own
turn, after the legally wedded wife ceases to be the recipient of the family pension.
 In the event of death of a family pensioner, the arrears of family pension is automatically
payable to the eligible member of the family next in line. Succession certificate for
payment of the arrears is required only in such cases where there is no family member
eligible to receive family pension after the death of the family pensioner.
 With effect from 1.1.2006, in case of a Government Servant retiring in accordance with
the provisions of CCS(Pension) Rules after completing qualifying service of not less than
ten years, the amount of pension is calculated at fifty percent of emoluments or average
emoluments whichever is more beneficial to him.
51
Gratuity :
 The maximum limit of all types of gratuity has been raised to Rs.10 lakhs w.e.f. 1.1.2006
 Dearness Allowance admissible on the date of retirement/death is included in the
emoluments for the purpose of computing all types of gratuity.
 Interest (at the rate applicable to GPF deposits determined from time to time by the
Government of India) is payable on delayed payment of DCRG, if it is delayed beyond
three months from the date of retirement.
Qualifying Service :
 Qualifying service of 3 months and above may be rounded-off into a completed sixmonthly period for the purpose of computation of both pension and DCRG. The period of
nine months would thus be considered as two half years.
 Dismissal or removal of a Government servant from a service or post entails forfeiture of
his/her past service
 Miscellaneous :
 PPO should be issued so as to reach the Government servant at least one month in
advance of his date of superannuation.
 No specific orders are necessary for retirement on due date.
 Retirement benefits up to Rs. 10,000 can be paid through uncrossed cheque/demand
draft.
 Encashment of leave is a benefit granted under CCS (Leave) Rules and thus not a
pensionary benefit. As per the current provision, no interest is payable on the delayed
payment of leave encashment.
 Payments under Central Government Employees Group Insurance Scheme (CGEGIS)
are not terminal benefit and can not be withheld. No Government dues can be recovered
from the accumulation except the amount claimed by the financial institution as dues
from the employee on account of loans taken for house building purpose.No interest is
payable on account of the delayed payments under this scheme.
 Dues to Municipality (water and electricity charges etc.) and Co-operative Societies are
not treated as Government dues, since Municipal Committees and Co-operative
Societies are not considered as Government bodies/organizations. No recovery of such
dues can be made from the DCRG.
 Only arrears of license fee can be recovered from dearness relief.
Pension Benefits and its calculation:
The minimum eligibility period for receipt of pension is 10 years. A Central
Government servant retiring in accordance with the Pension Rules is entitled to
receive superannuation pension on completion of at least 10 years of qualifying
service.
52
In the case of Family Pension the widow is eligible to receive pension on death of
her spouse after completion of one year of continuous service or before even
completion of one year if the Government servant had been examined by the
appropriate Medical Authority and declared fit for Government service.
W.e.f 1.1.2006, Pension is calculated with reference to average emoluments
namely, the average of the basic pay drawn during the last 10 months of the
service or last basic pay drawn whichever is beneficial. Full pension with 10/20
years of qualifying service is 50% of the average emoluments or last basic pay
drawn whichever is beneficial. Before 1.1.2006, for qualifying service of less than
33 years, amount of pension was proportionate to the actual qualifying service
broken into completed half-year periods. For example, if total qualifying service is
30 years and 4 months (i.e. 61 half-year periods), pension will be calculated as
under:Pension amount = R/2(X)61/66
where R represents average reckonable emoluments for last 10 months of
qualifying service or the last pay drawn as opted by the government servant.
Minimum pension presently is Rs. 3500 per month. Maximum limit on pension is
50% of the highest pay in the Government of India (presently Rs. 45,000) per
month. Pension is payable up to and including the date of death.
Commutation of Pension
A Central Government servant has an option to commute a portion of pension,
not exceeding 40% of it, into a lump sum payment with effect from 1.1.1996. No
medical examination is required if the option is exercised within one year of
retirement. If the option is exercised after expiry of one year, he/she will have to
under go medical examination by the specified competent authority.
Lump sum payable is calculated with reference to the Commutation Table
constructed on an actuarial basis. The monthly pension will stand reduced by the
portion commuted and the commuted portion will be restored on the expiry of 15
years from the date of receipt of the commuted value of pension. Dearness
Relief, however, will continue to be calculated on the basis of the original pension
(i.e. without reduction of commuted portion).
The formula for arriving for commuted value of Pension (CVP) is
CVP = 40 % (X) Commutation factor* (X)12
The commutation factor will be with reference to age next birthday on the date on
which commutation becomes absolute
53
Death/Retirement Gratuity
Retirement Gratuity
This is payable to the retiring Government servant. A minimum of 5 years
qualifying service and eligibility to receive service gratuity/pension is essential to
get this one time lump sum benefit. Retirement gratuity is calculated @ 1/4th of a
month’s Basic Pay plus Dearness Allowance drawn before retirement for each
completed six monthly period of qualifying service. There is no minimum limit for
the amount of gratuity. The retirement gratuity payable is 16½ times the Basic
Pay, subject to a maximum of Rs. 10 lakhs.
Death Gratuity
This is a one-time lump sum benefit payable to the widow/widower or the
nominee of a permanent or a quasi-permanent or a temporary Government
servant, including CPF beneficiaries, dying in harness. There is no stipulation in
regard to any minimum length of service rendered by the deceased employee.
Entitlement of death gratuity is regulated as under:
Qualifying Service
Rate
Less than one year
2 times of basic pay
One year or more but less than 5 years
6 times of basic pay
5 years or more but less than 20 years
12 times of basic pay
20 years of more
Half of emoluments for every completed 6 monthly period
of qualifying service subject to a maximum of 33 times of emoluments.
Maximum amount of Death Gratuity admissible is ` 10 lakhs w.e.f. 1.1.2006
Service Gratuity
A retiring Government servant will be entitled to receive service gratuity (and not
pension) if total qualifying service is less than 10 years. Admissible amount is
half month’s basic pay last drawn for each completed 6 monthly period of
qualifying service. There is no minimum or maximum monetary limit on the
quantum. This one time lump sum payment is distinct from and is paid over and
above the retirement gratuity.
Issue of No Demand Certificate
Dues owed by the retiring employees on account of Licence Fee for Government
accommodation, advances, over payment of pay and allowances are required to
be assessed by the Head of Office and intimated to the Accounts Officer two
months in advance of the date of retirement so that these are recovered from
retirement gratuity before payment. For this purpose the Licence Fee for those in
occupation of Government accommodation is taken into account up to the end of
the permissible period for which accommodation can be retained after retirement
under the Rules on normal rent. The recovery of Licence Fee beyond that period
54
is the responsibility of the Directorate of Estates. If, for any reason final dues
cannot be assessed on time, then 10% of gratuity is withheld from gratuity
General Provident Fund and Incentives
As per General Provident Fund (Central Services) Rules, 1960, all temporary
Government servants after a continuous service of one year, all re-employed
pensioners (Other than those eligible for admission to the Contributory Provident
Fund) and all permanent Government servants are eligible to subscribe to the
Fund. A subscriber, at the time of joining the fund is required to make a
nomination, in the prescribed form, conferring on one or more persons the right
to receive the amount that may stand to his credit in the fund in the event of his
death, before that amount has become payable or having become payable has
not been paid. A subscriber shall subscribe monthly to the Fund except during
the period when he is under suspension. Subscriptions to the Provident Fund are
stopped 3 months prior to the date of superannuation. Rates of subscription shall
not be less than 6% of subscriber’s emoluments and not more than his total
emoluments. Rate of interest on GPF accumulations with effect from 1.4.2009 is
8% compounded annually and the rate of interest will vary according to
notifications of the Government. The Rules provide for drawal of advances/
withdrawals from the Fund for specific purposes.
Deposit Linked Insurance Revised Scheme
Under the GPF Rules, on the death of subscriber, the person entitled to receive
the amount standing to the credit of the subscriber shall be paid an additional
amount equal to the average balance in the account during the 3 years
immediately preceding the death of the subscriber subject to certain conditions
provided in the relevant Rule. The additional amount payable under that Rule
shall not exceed Rs. 60,000/-. To get this benefit, the subscriber should have put
in at least 5 years service at the time of his/her death.
Contributory Provident Fund
The Contributory Provident Fund Rules (India), ,1962 are applicable to every
non-pensionable servant of the Government belonging to any of the services
under the control of the President. A subscriber, at the time of joining the Fund is
required to make a nomination in the prescribed Form conferring on one or more
persons the right to receive the amount that may stand to his credit in the Fund in
the event of his death, before that amount has become payable or having
become payable has not been paid.
A subscriber shall subscribe monthly to the Fund when on duty or Foreign
Service but not during the period of suspension. Rates of subscription shall not
be less than 10% of the emoluments and not more than his emoluments. The
55
employer’s contribution at that percentage prescribed by the Government will be
credited to the subscriber’s account and this is 10%. Rate of interest with effect
from 1.4.2009 is 8% compounded annually. The Rules provide for drawal of
advances/ withdrawals from the CPF for specific purposes. As in GPF Rules, the
CPF Rules also provide for Deposit Linked Insurance Revised Scheme.
Leave Encashment
Encashment of leave is a benefit granted under the CCS (Leave) Rules and not a
pensionary benefit. Encashment of Earned Leave/Half Pay Leave standing at the
credit of the retiring Government servant is admissible on the date of retirement
subject to a maximum of 300 days. There is no provision under the Rule for
payment of interest on delayed payment of Leave Encashment.
Central Government Employees Group Insurance Scheme
A portion of monthly contributions paid while in service is credited in a Saving
Fund, on which interest accrues. A Government servant while entering service
has to apply in Form No. 4 of the above Scheme to the Head of Office, who shall
issue a sanction for the payment of subscriber’s accumulation in the Savings
Fund segment together with interest and arrange for its disbursement, soon after
retirement. Payments under this Scheme are made in accordance with the Table
of Benefit which takes in to account interest up to the date of cessation of
service. Insurance cover benefit under this Scheme is available to the family in
the event of death of the subscriber. No interest is payable on account of delayed
payments under this Scheme.
56
(V) STORES - PURCHASE AND INVENTORY MANAGEMENT
Materials Management Division purchases the spares parts and other general
consumables to various departments of Chennai Port Trust. The Purchase and Inventory cycle
starts from Purchase requisition where user can enter the items details etc., the Purchase
Enquiry, Purchase quotation, Purchase Order, Materials Inspection, Goods Receipt Statement,
Location Transfer Out, Location Transfer In, Material requisition and Material Issue all are inter
linked.
The Procurement and Inventory Process Overview is as follows:
PROCUREMENT INVENTORY Inventory Management Vendor Management Material Indent Material Receipt Material Procurement
Material Issue Auctioni
ng
MIS Reporting Vendor Master: All the suppliers are assigned by unique codes the same is maintained in
Vendor Master such that their address, email, registration details, renewal details etc., and also
based on the Nature of Materials Vendor are Grouped into various groups comprising related
vendors.
Reports available:
 Registered Vendors Report
 Un Registered Vendors Report
 NSIC – Vendors List
 Vendor Group Listing
 Vendor Black Listing details Report
 Vendor performance details Report
 Vendor Analysis Report
57
 Group wise supplier list Report
 Due date list Report.
 Vendor renewal details Report.
Procurement Cycle:
Process Flow
START PURCHASE REQUISITION BY USERS
ENQUIRY TO SUPPLIER
QUOTATION FROM SUPPLIER
COMPARISON OF QUOTATIONS
ISSUE OF PURCHASE ORDER
END The following are the steps involved from purchase requisition to issue of material to
user departments.
Purchase Requisition (Indent):
Purchase requisition entry screen has been provided to all the departments, so that all the
departments can make purchase requisition in the system, while entering the required items
system will display some useful information like previous purchase rate, last receipt, last issue,
any pending enquiry, order etc., a unique document number will be generated by the system
and provision was given to the user to forward the Purchase Requisition Report to the Materials
Management Division duly signed by competent authority.
Reports available:

Indent Forwarding Note

Item history Report

Location wise requisition Report

Item wise requisition Report

Requisition Listing

Requisition Status
58

Pending requisition Report.
Purchase Enquiry to Suppliers Purchase Enquiry to suppliers based on the Purchase
requisition from user departments.
In the Purchase Enquiry entry screen (section wise
transaction screen provided) purchase assistant has to enter the Purchase requisition number,
due date and vendor group. In the Purchase Enquiry screen just giving the Vendor Group will
automatically pull supplier codes. A unique Enquiry Number will be generated by the system
and Report to various suppliers are sent through post/hand delivery/courier/email as well as
publishing in Trust website.
Reports available:
 Item wise enquiry query Report
 Enquiry Details Report
 Pending (Quotation) enquiry Report
 Pending (Purchase) enquiry Report
 Enquiry Status Report
 Item wise enquiry Report
 Location wise enquiry Report
Special features: Only requisition number and vendor group code has to be entered all other
details are pulled from purchase requisition. Once vendor group code is entered in the enquiry
screen then all the suppliers in that particular group is pulled for enquiry, and due date fixing for
enquiry for particular date is restricted to maximum of 25 such enquiries. (However there is
provision to include more enquires for a particular day can be done with the approval of Deputy
Materials Manager.
Purchase Quotation from Suppliers
Purchase Quotation from Suppliers are received by Tender Section where all the respondents
quotations are opened in front of Officers of Stores Department and Accounts Department and
the same is attached to the concerned files and entry of rate, tax etc., against each enquiry is
done in the Tender section itself, the files are kept in the Tender section until the completion of
data entry of rates and other terms. A unique document number generated by the system and
the comparative statement Report indicating the lowest to higher offers.
Reports available:
 Comparison of quotation Report
Special features: By entering the purchase enquiry number all the details are pulled then
supplier code has to be selected and rate, tax, etc to be entered. Manufacturer’s authorized
distributor can be linked. i.e (Enquiry sent to Manufacturer where as quotation received from
authorized distributor in such cases Supplier can be swapped in order to proceed further in the
quotation entry screen)
59
Placing of Purchase Order to Suppliers: Purchase order section wise screen is available to
enter the quotation number; System generates a unique purchase order number that will be
used for all correspondence between the supplier and the Trust.
Reports available:
 Purchase Order Report
 Purchase Order Report Item wise
 Pending Purchase Order Report
 Abstract for Purchase Order
 Purchase order Plant wise Report
 Purchase order item wise Report
 Purchase order Supplier wise Report
 Pending Lead Time analysis Report-Enquiry
 Lead Time analysis Report –Indent
 Purchase Order Status Report.
Special features: Entering the quotation numbers all the details are pulled, only special
conditions are to be entered to place the order. Certain fields are not up datable like supplier
code; name and item details, as it will take only from purchase quotation entry.
Inventory Cycle: Process Flow
START INSPECTION DOCUMENT AT DEPOT ON RECEIPT OF GOODS
INSPECTION AND ACCEPTANCE OF GOODS
VALUATION OF GOODS RECEIPT
GENERATION OF LOCATION TRANSFER OUT GENERATION OF LOCATION
TRANSFER IN OUT
MATERIAL INDENT BY USERS STOCK CONFIRMATION AND GENERATION OF STOCK LEDGER
MATERIAL ISSUE FROM STOCKING DEPOT
GENERATION OF JV TO FINANCE
END GENERATION OF JV TO FINANCE
60
END Inspection of Material:
Ordered materials are received at Receipt and Clearance Depot of DMM(D)’s Office, on receipt
of materials the same will be fed in the Inspection screen just by entering the purchase order
number and acknowledgement to the supplier is generated by the computer as well as
inspection Report to the user is forwarded after preliminary inspection by AMM(R).
After
acceptance/rejection of materials the same is entered in the inspection screen and complete the
inspection. A unique number will be generated by the system for goods inspection for reference
in Goods receipt statement.
Reports available:
 Acknowledgement to the supplier
 Inspection Report to the user
 Pending Inspection Report
 Pending Periods Report
 Material Supplier Statement Report
Special features: Part quantity of the order is allowed but excess of order quantity is not allowed in the inspection, by entering the purchase order number all the details are pulled from purchase order and only received quantity has to be entered. Preparation of Goods Receipt Note:
In the Goods Receipt Entry Screen by entering
the Inspection number all the details are pulled into the Goods receipt screen, i.e. item details,
rate, tax and other expenditures, after completion of costing the receipt statement is sent to
accounts department for payment to the supplier. Reports available:
 Receipt Listing Report
 Receipt Abstract Report
 Consolidated Stores Receipt Summary
 Pending Goods Receipts Report
Special Features: Document date and approval date has to be same date otherwise system
will not accept to approve the document. Supplier code, name, item details cannot be changed
in the receipt statement as it will take only from purchase order.
Location Transfer Out: All the materials are received in receipt section and the same are
transferred to the stocking depot through Location Transfer Out where receipt statement
numbers and transfer location has to be entered and all the details are pulled from receipt
statement.
61
Location Transfer In: After completion of Location Transfer Out respective stocking depot has
to receive the materials hence they will have to prepare Location Transfer In just by entering the
Location Transfer Out number then all details are pulled from Location Transfer Out and the
materials will be accounted in that depot.
Material Requisition (Drawl of stock items from stores) (Indent):
Materials requisition entry screen has been provided to all the departments, so that all the
departments can make material requisition in the system, while entering the required items
system will display some useful information like stock availability, etc., a unique document
number will be generated by the system and provision was given to the user to forward the
Material Requisition Report to the Materials Management Division duly signed by competent
authority.
Reports available:
 Material Requisition Report Listing
 Pending Requisition Report
Material Issue to user Departments:
Issue of material to user departments is done through Material issue entry screen where user
has to enter the material requisition number and pull all the details from Material requisition and
user can change to issue quantity as and when required.
Inventory Reports available:
 Inventory Control Report
 Stock Ledger Movement Items Report
 Stock Ledger all Items Report
 Plant wise Report
 Depot wise Report
 Account code wise Report
 Non Moving Report
 Analysis of Issues
 Indentors wise consumption Report
 Issue Listing Report
 Receipt Listing Report
 Un conformed stock ledger
 Location wise stock valuation
 Opening and Closing Stock Report
 Opening and Closing Stock value wise Report
62
 HSD Consumption Report
 Yearly Consumption of stock items Report
 Pump wise stock statement Report
 Location wise stock Abstract
 Import items plant wise Report
 Turn over ratio plant wise
 Not consumption of materials within year
 Re Order level Report
Returned Stores Deport:
All the condemned/rejected items from user departments are stored here for Auction. Public
Auction will happen in this depot. All the items are segregated, grouped accordingly and placed
in different lots. Receipt of materials are entered in the Receipt entry screen and finally before
auction all these items are grouped under lot then Manuscripts Report and Catalogue Report
are prepared.
Report available:
 Manu Scripts Report
 Catalogue Report
Master Screen Maintenance:
The Inventory Section maintains Item Master and Vendor Master are maintained by Vendor
Section, access to these entries are restricted only MM/Sr.Dy.MM can access these screens.
User Maintenance:
All the employees of the Stores Department are account with Orion System as their Employee
Code is User Id and they can change the Password at any given time. Any thing goes wrong
they will be held responsible and the same has been intimated to each and every user so that
they will have to protect their password. They are grouped under section wise, where data entry,
taking print out etc., are allowed, all Assistant Materials Manager of respective section are the
provision to Approve the document, once document is approved no change in allowed, this can
be done only through amending the document that can be done only by respective Dy.MM.,
Sr.Dy.MM and Materials Manager has the provision to amend all sections.
Vendor Bank Detail Master :
The Chennai Port Trust is making payment to the Supplier through ECS (Electronic Clearance
System). Hence the bank details for the suppliers are maintained in the Vendor Bank Details
Master.
63
VI. INTEGRATION
Integration with Port Operations Management System (POMS)
National Informatics Centre (NIC) has been given orders to develop a web-enabled Port
Operations Management System (POMS) comprising of Vessel Management, Cargo
Management, Stevedoring & Billing operations for ChPT covering different types of cargo
handled at ChPT like Break bulk, bulk and liquid bulk cargo. This POMS module shall be
integrated with the proposed ERP.
Existing and proposed internal modules of ChPT for Web-Interface with Port Users, Customs
and Shipping Agents / Importers/ Exporters / Bank and other listed stake holders has to be
integrated with ERP.
Electronic Data Interchange (EDI) / E-payment
Presently in Chennai Port payment/refund to all port Users is through EDI. All Port users have
an account with Indian bank for these operations. Data is transferred as flat files through EDI
using a dedicated leased line between these two entities.
A proposal has been initiated for provision of multi banking facility. Any other method of fund
transfer between Port and Users consistent with the rules and regulations in force shall also be
looked into.
ECS-payments/Fund Transfer Process
At present Chennai Port sends all payment to Employees, Vendors and Other Parties for
services rendered or material supplied for e-clearance through RBI/ by fund transfer thru IDBI.
In case if any change in RBI Guidelines same to be incorporated and any change of format
suggested for ECS/Fund Transfer must be taken care of.
Harbour Entry Permit System:
Harbour Entry Permits are issued by the Trust for the Port Users and others to enter the Port for
which a fee would be collected. The proposed system should be integrated with the Harbour
Entry Permit System of the Trust.
Integration with Chennai Port Website:
Dynamic publishing of required details / statistics in the Port website.
Other Requirements:
1. Seamless Import & Export of data from excel format.
2. All reports should be available in excel format also.
3. Support of role based dashboards are desirable.
64
4. Provision for message/document exchange through the LAN should also be provided
with logs for having sent and received documents.
Exchange / WEB / Domain Controller Servers:
Presently, Chennai Port is using Accel Master Mind – Intel based (3 Nos.) as Exchange Server,
Web Server and Additional Domain Controller. In addition there are Cisco ASA – 5510 --Firewall – 1 No and Cisco Router 4200 – 1 No. The same have to replaced and the Tenderer
should supply, configure and install the above as per the Technical specifications mention @
Schedule A 11, 12 & 13.
In addition to the above the Tenderer would have to maintain the existing Hardware used
detailed as under during the entire contract period maintaining an uptime of 99.99%. During
times of crisis the successful Tenderer would have to provide standby equipments.
1. GIS – Wipro Netpower – 1 No.
2. IBM x3200 Server – Used for Anti-virus & ADC -- 1 No.
3. SUN M3000 – Squid Server – 1 No.
PROJECT SUPPORT MANPOWER:
The minimum manpower for the successful implementation of the Project and support
during Warranty period of 5 years for Hardware and Support and maintenance of the Application
Software after the Warranty period of 1 year (after GO LIVE) plus requisite Support staff for the
smooth functioning of the Hardware & Software for a period of 4 years during the Project period
are as under:
Description
1
2
3
4
5
6
Hardware Support during
Warranty period -- Resident
Engineer
Thin Clients Support during
Warranty period -- Resident
Engineer
Project Manager
Period
Timings
5 years
0800 Hrs to
2000 Hrs
5 years
0800 Hrs to
2000 Hrs
During
Development
& Warranty
period
Remarks
2 Nos.
Not Payable –
within the scope
of the project
2 Nos.
Not Payable –
within the scope
of the project
Not Payable –
within the scope
of the project
1 No.
0800 Hrs to
2000 Hrs
Database Administrator/
Backup -- 1 No.
4 years
0800 Hrs to
2000 Hrs
Network & Network Security
Administrator – 1 No
4 years
0800 Hrs to
2000 Hrs
Application Software Support
-- 1 No.
4 years
0800 Hrs to
2000 Hrs
65
Qty
Payable only after warranty
period
Payable only after warranty
period
Payable only after warranty
period
CONDITIONS:
1. Warranty period means “One year from the date of GO LIVE and acceptance by
Chennai Port Trust”.
2. During the Warranty period minimum no. of persons should be compulsorily posted as
per Sl. Nos.1 to 3 above. Apart from these persons the contractor should ensure the
smooth functioning of both the Hardware and Software and an minimum uptime of 99%
should be maintained.
3. The posted personnel will work under the Administrative control of the Sr.Dy. Director
(EDP) or his/her representative.
4. The Resident Engineers posted (as per sl. no. 1 & 2 above ) during the Warranty period
to look after the items in Schedule – A 2 should be well qualified and should possess
necessary Certification in their respective fields of specialization.
5. During the Post Warranty period, the Database Administrator/Backup/Security
Administrator, Network & Network Security Administrator, Application Support personnel
should be well qualified and possess necessary Certification in their respective fields of
specialization and should produce necessary proof in support of the same. This should
be notarized at the time of submission.
6. With regards Database Administrator, in addition to the Customized ERP database he
should also troubleshoot and rectify the problems if any and also take care of the other
Databases viz., POMS Database / any third party software etc., and take regular
backups during the contract period.
7.
With regards to the Network & Network Security Administrator should troubleshoot and
take care of the entire Networking of the Port and ensure its smooth functioning during
the entire contract period.
8. The posted personnel must be available in the EDP division during the normal working
hours of the Chennai Port Trust for easy approach and to get their assistance to solve
problems then and there.
9. The posted personnel under contract must furnish the contact details viz., Names,
Mobile Number to the EDP Division of Chennai Port Trust to contact them in
contingencies in particular after the normal working hours of the Trust. In times of crisis
he should be available at the contact address given. He should inform the Director
(EDP) if he changes his address or phone no. & should report to the site within 2 hours.
10. The posted personnel should obtain prior permission from the competent authority for
late coming or absence. In the event of leave / absence of the posted personnel for
more than 24 hours, an alternate arrangement should be made failing which the
consolidated remuneration will be paid on pro-rata basis.
11. Whenever any issue is reported, the posted personnel must be in a position to attend to
the issue immediately,
66
12. Periodical meetings to review the status of the working of the posted personnel and a
monthly log sheet must be maintained
13. The Tenderer should ensure the smooth functioning of the Hardware & Software.
14. AMC payment will be made once in every 6 months after successful completion of AMC
service for the period and to be certified by Sr.Dy. Director (EDP). For this purpose the
firm shall submit all bills to the Director (EDP), Chennai Port Trust along with Advance
stamped receipt made in the name of the Chairman, Chennai Port Trust. The firm shall
also furnish the details of Bank Name, Branch, Bank Account No., Type of Account, MICR
No., copy of cancelled cheque leaf, PAN CARD ., TIN No. etc for arranging payment
through ECS.
FA&CAO
CHENNAI PORT TRUST
67
CHENNAI PORT TRUST
SCHEDULE – A.
Hardware Specification required for Chennai Port Trust.
Architecture of the proposed solution: The architecture and the hardware sizing has been
done take into account the current requirements and also the requirements for the next six
years assuming marginal additions of users and data volumes, say 10% year on year and also
the industry best practices. The Tenderer has to arrive at the specifications of the IT
infrastructure to suit his specific solution and to meet the response time and other requirements
specified. The specifications given in this section are only indicative. The Tenderer will be solely
responsible for the design of the IT infrastructure proposed by him which should be suitable for
the solution offered by him. If the IT infrastructure proposed by the Tenderer does not meet the
operational requirements, the Tenderer will have to augment the IT infrastructure as required
without any additional costs to the Port.
All System software should be open source and license free and support should be
rendered during the entire contract period by updating latest patches & versions as released by
the OEM. Unlimited users should be allowed. No user based licenses wiII be applicable.
To be Uploaded online
HARDWARE:
(1)
Type I Server – 5 Nos. -- ( Preferred make ORACLE/IBM/DELL/HP Servers)
Complied
Yes No
FEATURES
SPECIFICATION
Processor
Latest generation x86-64 processor, 2 nos. of Intel Hex Core E5-2620
processor, based on Intel C600 series chipset, offering 15 MB shared L3
cache or Higher
Memory
Minimum 32 GB memory scalable atleast upto 512GB, using DDR3
Load Reduced DIMM (LRDIMM) memory modules. Each RDIMM should
work atleast 1333MHz or Higher
Memory
Protection
Hard disk
drive with
carrier
Storage
Controller
Networking
features
Interfaces
Bus Slots
Advanced ECC Memory or Equivalent or Higher.
2 * 300 GB hot plug SFF SAS drives or Higher.
Integrated PCIe 3.0 based SAS Raid Controller with RAID 0, 1 with
512MB of Flash backed write cache onboard or Equivalent OR Higher
Dual Port 10GbE Converged Network Adaptor which supports
partitioning up to 3* Ethernet and 1* FCoE/FC/iSCSI HBA ports per
10Gbps port when using with appropriate Blade interconnect (OR)
server should have Minimum 2 nos. of FC ports and Minimum 4 nos of
NIC ports OR Higher
Minimum of 1 * internal USB 2.0 port OR Higher
Minimum of 2Nos of PCIe 3.0 based mezzanine slots. One PCIe x16
based and one PCIe x8 based supporting Ethernet, FC adapters, Infini
band and SAS based adaptors or Higher
68
Graphics
Industry
Standard
Compliance
OS Support
Warranty
Provisioning
Remote
Management
Server
Management
Integrated G200 or Equivalent or Higher
ACPI 2.0
Microsoft® Logo certifications
USB 2.0 Support
IPMI 2.0
Secure Digital 2.0
TPM 1.2 Support
IEEE (specific IEEE standards depending on Ethernet adapter card(s)
installed)
Advanced Encryption Standard (AES)
Triple Data Encryption Standard (3DES)
SNMP
SSL 2.0
DMTF Systems Management Architecture for Server Hardware
Command Line Protocol (SMASH CLP)
Active Directory v1.0
PCIe 3.0
Microsoft Windows Server
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
VMware, Citrix XenServer
5 year 24x7 support with one hour resolution time – Comprehensive
Warranty
Essential tools, drivers, agents to setup, deploy and maintain the server
should be embedded inside the server. There should be a built -in
Update manager that can update firmware of system by connecting
online.
System remote management should support browser based graphical
remote console, remote boot using USB/CD/DVD Drive. It should be
capable of offering upgrade of software and patches from a remote client
using Media/image/folder; It should support server power capping and
historical reporting and should have support for multifactor
authentication.
Out of band remote management port should be provided. Server should
support automated firmware update.
Server should support agent less management using the out-of-band
remote management port.
The server should support Active Health System which monitors and
records changes in the server hardware and system configuration. It
assists in diagnosing problems and delivering rapid resolution when
system failures occur.
Should support remote console sharing minimum 4 users
simultaneously. Microsoft Terminal Services Integration, 128 bit SSL
encryption and Secure Shell Version 2 support.
Should provide support for AES/3DES browser. Should provide remote
firmware update functionality.
The Systems Management software should provide Role-based security
Should help provide proactive notification of actual or impending
component failure alerts on critical components like CPU, Memory and
HDD. Should support automatic event handling that allows configuring
policies to notify failures via e-mail, pager, or SMS gateway or automatic
execution of scripts.
Should support scheduled execution of OS commands, batch files,
scripts, and command line apps on remote nodes
69
(2)
Should be able to perform comprehensive system data collection and
enable users to quickly produce detailed inventory reports for managed
devices. Should support the reports to be saved in HTML, CSV or XML
format.
Should help to proactively identify out-of-date BIOS, drivers, and Server
Management agents and enable the remote update of system
software/firmware components.
The Server Management Software should be of the same brand as of
the server supplier.
Type II Server – 1 Nos. -- ( Preferred make ORACLE/IBM/DELL/HP Servers)
FEATURES
Processor
Memory
Memory
Protection
Hard disk
drive with
carrier
Storage
Controller
Networking
features
Interfaces
Bus Slots
Graphics
Industry
Standard
Compliance
Complied
Yes No
SPECIFICATION
Latest generation x86-64 processor , 2 nos. of Intel Hex Core E5-2620
processor, based on Intel C600 series chipset, offering 15 MB shared
L3 cache or Higher
Minimum 16 GB memory scalable at least upto 512GB, using DDR3
Load Reduced DIMM (LRDIMM) memory modules. Each RDIMM
should work atleast 1333MHz or Higher
Advanced ECC and Memory Sparing Mode or Equivalent or Higher.
2 * 300 GB hot plug SFF SAS drives or Higher
Integrated PCIe 3.0 based SAS Raid Controller with RAID 0, 1 with
512MB of Flash backed write cache onboard or Equivalent OR Higher
Dual Port 10GbE Converged Network Adaptor which supports
partitioning up to 3* Ethernet and 1* FCoE/FC/iSCSI HBA ports per
10Gbps port when using with appropriate Blade interconnect (OR)
server should have 2 nos. of FC ports and Minimum 4 Nos. of NIC
ports
Minimum of 1 * internal USB 2.0 port OR Higher
Minimum of 2Nos of PCIe 3.0 based mezzanine slots. One PCIe x16
based and one PCIe x8 based supporting Ethernet, FC adapters,
Infiniband and SAS based adaptors
Integrated G200 or Equivalent OR Higher
ACPI 2.0
Microsoft® Logo certifications
USB 2.0 Support
IPMI 2.0
Secure Digital 2.0
TPM 1.2 Support
IEEE (specific IEEE standards depending on Ethernet adapter card(s)
installed)
Advanced Encryption Standard (AES)
Triple Data Encryption Standard (3DES)
SNMP
SSL 2.0
DMTF Systems Management Architecture for Server Hardware
Command Line Protocol (SMASH CLP)
Active Directory v1.0
PCIe 3.0
70
OS Support
Warranty
Provisioning
Microsoft Windows Server
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
VMware, Citrix XenServer
5 year 24x7 support with one hour resolution time – Comprehensive
Warranty
Essential tools, drivers, agents to setup, deploy and maintain the server
should be embedded inside the server. There should be a built -in
Update manager that can update firmware of system by connecting
online.
System remote management should support browser based graphical
remote console, remote boot using USB/CD/DVD Drive. It should be
capable of offering upgrade of software and patches from a remote
client using Media/image/folder; It should support server power capping
and historical reporting and should have support for multifactor
authentication.
Out of band remote management port should be provided. Server
should support automated firmware update.
Remote
Management
Server
Management
Server should support agent less management using the out-of-band
remote management port.
The server should support Active Health System which monitors and
records changes in the server hardware and system configuration. It
assists in diagnosing problems and delivering rapid resolution when
system failures occur.
Should support remote console sharing minimum 4 users
simultaneously. Microsoft Terminal Services Integration, 128 bit SSL
encryption
and
Secure
Shell
Version
2
support.
Should provide support for AES/3DES browser. Should provide remote
firmware update functionality
The Systems Management software should provide Role-based
security
Should help provide proactive notification of actual or impending
component failure alerts on critical components like CPU, Memory and
HDD. Should support automatic event handling that allows configuring
policies to notify failures via e-mail, pager, or SMS gateway or
automatic execution of scripts.
Should support scheduled execution of OS commands, batch files,
scripts, and command line apps on remote nodes
Should be able to perform comprehensive system data collection and
enable users to quickly produce detailed inventory reports for managed
devices. Should support the reports to be saved in HTML, CSV or XML
format.
Should help to proactively identify out-of-date BIOS, drivers, and Server
Management agents and enable the remote update of system
software/firmware components.
The Server Management Software should be of the same brand as of
the server supplier.
71
(3)
Blade Chassis / Enclosure - 1 No.
FEATURES
Blade Chassis
Interconnect
Blade Server
Interconnect
to LAN/SAN
Network
Centralized
Connection
Management
Power Supply
Cooling
Warranty
Rack for
enclosure
System
SPECIFICATION
Complied
Yes No
Solution to house the required number of blade servers in smallest
number of enclosures. Industry standard suitable for housing in
Standard Server Racks.
Should have support for full height and half height blades in the same
enclosure, occupying a max of 10U rack ht.
Same enclosure should support Intel Xeon / AMD / RISC / EPIC
based blades
Should support Hot Pluggable & Redundant Management Modules.
Should provide an highly reliable and high performance midplane/back-plane design in the blade enclosure. Should provide
detailed technical information.
Should be able to accommodate the blade servers mentioned in the
sections below in the proposed blade enclosures. The proposals
must offer the most dense packaging possible for the blade servers
in the enclosure and maximum headroom for future expansion in the
offered enclosures.
Support simultaneous remote access for different servers in the
enclosure.
Should support simultaneous housing of Ethernet, FC interconnect
fabrics offering Hot Pluggable & Redundancy as a feature OR Higher
2 Modules that converges traffic inside enclosures and directly
connects to external LANs and SANs with minimum 4 SFP+ external
uplink ports configurable as 8Gb Fibre Channel connections to
external SAN switches and minimum 4 10Gig SFP+ external uplink
ports configurable as 10Gb Ethernet connected to external LAN
switches. Management software should come integrated with each
module that does virtual domain configuration and management with
ability to Move, add, or change server network connections on the fly
without impacting LAN and SAN administrator
Must have a central console to administer network address
assignments, perform group-based configuration management and to
rapidly deploy, move and failover server connections. Capable of
delivering a change-ready infrastructure that enables system
administrators to add, replace and recover servers and their
workloads across the data center in minutes without impacting
network configurations and availability
The enclosure should be populated fully with power supplies of the
highest capacity available with the vendor. Power supplies should
support N+N as well as N+1 redundancy configuration, where N is
greater than 1.
Should offer choice of a single phase or 3 phase power subsystem
for flexibility in connecting to datacenter power enabled with
technologies for lower power consumption
Each blade enclosure should have a cooling subsystem consisting of
redundant hot pluggable fans or blowers enabled with technologies
for improved power consumption and acoustics
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
42U standard rack with sufficient cooling fans and power distribution
unit appropriate ratings for the blade enclosures should be provided
Management/controlling software (inclusive of Driver/s Software)
72
Software
Deployment
Remote
Management
Performance
Management
& Alerting
Integration
with Enterprise
Management
software
Contract &
Warranty
Management
Power
Management
have to be from the OEM
Must have the capability of deploying multiple Operating Systems on
the servers simultaneously and also be able to schedule deployment
as and when needed.
Must have the capability of capturing and deploying OS images.
Must have the capability of configuring the hardware and changing
system settings such as RAID level before the deployment of the
Operating System. Must also have the capability of capturing the
hardware settings and replicating it across servers.
Must have a real time Virtual KVM functionality and be able to
perform a remote Power sequence. Must provide both Java & Javafree browsing options.
Must have the ability to map the remote media to the server. Also
must have the ability to transfer files from the user’s desktop/laptop
folders to the remote server with only the network connectivity.
Must have the ability to capture the video sequence of the last failure
and the boot sequence and also playback the video capture
Must have the ability for multiple administrators across remote
locations to collaborate on the remote session even in a server (with
a maximum of 4 sessions)
Must have the ability to perform a hardware level (32 bit & 64 bit)
measurement. Must also monitor CPU, I/O, Memory, Storage &
Network
Must have the ability to provide comprehensive recommendations for
the issue and the resolution.
Must have the ability to automatically trigger events and alerts based
on performance issues or thresholds set
Must have the ability to get event and traps from the Data Center
equipments. Also must integrate with the higher level management
such as OpenView, Tivoli & UniCenter. Must also have the ability to
send the alerts directly to the vendor via a secure connection for a
quick fix.
Must be able to track warranty information of servers and also send
alerts when the warranty is about to expire. Must also be able to
keep track of all hardware, firmware and basic software and generate
comprehensive reports for the same. It must also provide the ability
to automatically mail the report as scheduled.
Must be able to show the actual power usage and actual thermal
measurements data of the servers. Must also show a historical trend
of power and temperature and generate comprehensive power
reports.
Must be able to automatically shut down the servers if required,
based on user policies and schedules.
Must be able to dynamically optimize the power usage and
performance based on server workload policy.
Must be able to cap the power of individual server or a group of
servers. Must be able to intelligently assign the power to the
appropriate server in the pool based on policy settings.
Must be able to calculate and forecast the power costs based on the
pre-defined cost parameters.
Must provide a fully Automated Vulnerability assessment for
Microsoft & Redhat Operating Systems. Must be able to generate
comprehensive Vulnerability reports.
73
(4)
KVM Switch + Console -- 1 No.
Complied
FEATURES
KVM Switch
+ Console
SPECIFICATION
Yes
No
Mouse + Keyboard + Foldable Monitor
(5) SAN Storage – 1 No. (Preferred make IBM/Oracle/Hitachi/EMC/HP/DELL)
Complied
FEATURES
Operating
System &
Clustering
Support
Capacity &
Scalability
Cache
Controller
Architecture
No Single
point of
Failure
Disk Drive
Support
Raid Support
&
Virtualization
Data
Protection
Host Ports &
Back-end
SPECIFICATION
Yes
The storage array should support industry-leading Operating
System platforms including: Windows Server 2008, Windows 2012,
Vmware, Sun Solaris, HP-UX, IBM-AIX and Linux.
1. The Storage Array shall be offered with 5TB of Usable Capacity
(2TB in RAID10 and 3TB in RAID5) using 300 GB/450GB 10K SAS
SFF drives or Higher.
2. Storage shall be scalable to minimum of 120TB using Enterprise
Class SAS Drives (10K and above) or Higher.
1.The Storage Array should have at least minimum of 16 GB total
cache or Higher
2. Cache should be dedicated only for Data and Control information
and should not be used for other Operations like Controller OS etc.
3.The overall Cache should be dynamically managed for optimizing
both Read and Write operations and should be done automatically
by the array. i.e The array should be able to dynamically adapt
cache allocation according to the workload and should not be rigid
or require manual configuration.
The Storage Controllers should preferably have in-built ASICs/XOR
engines so that there shall be no performance impact on the
storage CPU during Raid Parity calculations.
Controllers shall be true active-active so that a single Logical unit is
owned and accessed from both controllers at the same time.
Offered Storage Array shall be configured in a No Single Point of
configuration including Array Controller card, Cache memory, FAN,
Power supply etc.
Offered Storage Array shall support 6Gbps dual-ported 300 / 450 /
900GB hot-pluggable Enterprise SAS hard drives, Minimum of 100 /
200GB SLC/E-MLC SSD Drives along with SAS MDL/NL 2TB / 3TB
drives.
1. The Storage System should support RAID Levels 0, 1, 1+0, 5
and 6
2. The storage array should have native virtualization support so
that multiple RAID levels (RAID1, RAID5, RAID10 and RAID6) can
be carved out from a single large storage pool instead of dedicating
separate physical disks for each application.
In case of Power failure, Storage array shall have Cache de-stage
feature to avoid any data loss or Equivalent OR Higher
1. The Storage system should have at least 4 Nos. of 8 Gbps Host
ports or Higher.
74
No
Ports
Global Hot
Spare
Performance
monitoring
and
Management
Thin
Provisioning
and Space
Reclaim
Maintenance
Snapshot /
Point in time
copy / Clone
Storage Array
Configuration
&
Management
Software
Warranty
Storage
Tiering
Remote
Replication
2. The storage should also support additional 4 Nos. of 10 Gbps
native iSCSI ports or Higher.
3. The Storage should also have at least 2 additional IP ports for
storage based replication or Higher.
4. The Storage system should have at least 16 nos. of Back-end
SAS Lanes running at 6 Gbps speed or Higher
1.The Storage Array should support distributed Global hot Spare
Disk Drives
2. Global hot spare shall be configure as per industry practice.
1. Storage shall be provided with Performance Management
Software and should support both online and historical performance
data for monitoring, forecasting and trend analysis.
1. The storage array should support both Thin provisioning and
Space Reclamation capability for optimized space utilization. In
case specific licenses are required, they have to be provided for the
maximum capacity of the array.
2. Vendors should describe in detail the process of reclaiming
space from a thin provisioned volume.
3. Offered storage array shall be tightly integrated with VMware,
Windows, HP-UX, VxVM for thin provisioning and reclamation.
Necessary documentary proof to be submitted by the Vendor.
Offered storage shall support online non-disruptive firmware
upgrade for both Controller and disk drives.
1. Offered Storage shall have support to make the snapshot and full
copy (Clone) on the thin volumes if original volume is created on
thick or vice-versa.
2. The storage array should have support for controller-based
snapshots functionality for pointer-based snapshots At-least 24
copies or Higher.
3. Necessary licenses should be provided for the offered storage
capacity.
1. Vendor shall provide Storage Array configuration and
Management software.
2. Software shall be able to manage more than one array of same
family.
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
1. Offered storage should support dynamic migration of Volume
from one Drive Type or RAID Type to another set while keeping the
application online. The Array should support this feature, but the
licenses are not required to be quoted now.
2. The Storage System should also support Policy based Sub-Lun
Data Tiering such that 'blocks' of data within a LUN may be moved
automatically to higher or lower tiers depending on defined policies.
Licenses need not be quoted now.
1. The storage array should support hardware based data
replication at the array controller level across all models of the
offered family.
2. Replication shall support incremental replication after resumption
from Link Failure or fail back situations.
75
(6) SAN Switch – 2 Nos.
Complied
FEATURES
Architecture/
Scalability/
Performance/
Management:
Warranty
(7)
SPECIFICATION
Yes
Minimum Dual SAN switches shall be configured where each SAN
switch shall be configured with minimum of 8 Ports scalable to 24
ports.
Should deliver 8 Gbit/Sec Non-blocking architecture with 1:1
performance for up to 24 ports.
Should have auto-sensing capabilities and support 1, 2, 4, and 8
Gbps speeds.
The switch shall support different port types such as FL_Port, F_Port,
M_Port (Mirror Port), and E_Port; self-discovery based on switch type
(U_Port); optional port type control in Access Gateway mode: F_Port
and NPIV-enabled N_Port
The switch should be rack mountable
The switch shall provide Aggregate bandwidth of 192 Gbit/sec: 24
ports × 8 Gbit/sec (data rate) end to end.
Switch shall have support for web based management and should
also support CLI.
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
Tape Library – 1 No.
No
Complied
FEATURES
SPECIFICATION
Capacity
1. Should have a minimum 24 Cartridge slots and should support LTO-4,
LTO-5 and LTO-6 technology.
2. Shall be offered with Minimum of One LTO6 FC tape drive and minimum of
24 cartridge slots. Should support data encryption.
Tape Drive
Architecture
Speed
Encryption
device
Connectivity
Management
Barcode Reader
and Mail slots
Yes
Offered LTO6 drive in the Library shall conform to the Continuous and Data
rate matching technique for higher reliability.
Offered LTO6 drive shall support 160MB/sec in Native mode and 400MB/sec
in 2.5:1 Compressed mode.
Offered Library shall be provided with a hardware device like USB key,
separate appliance etc. to keep all the encrypted keys in a redundant
fashion.
Offered Tape Library shall provide 8Gbps native FC connectivity to SAN
switches.
Tape Library shall provide web based remote management.
Tape library shall support Barcode reader and mail slot.
Warranty
5 year 24x7 with one hour resolution time – Comprehensive Warranty.
Other Features
1. Tape Library shall have GUI Panel
2. Shall be rack mountable.
3. Tape Library shall be supplied with software which can predict and prevent
failures through early warning and shall also suggest the required service
action.
4. Offered Software shall also have the capability to determine when to retire
the tape cartridges and what compression ratio is being achieved.
5. Should be provided with 1 No. of Universal Cleaning cartridge and 20 Nos.
of LTO-6 Tapes with bar code labels.
76
No
(8)
Feature
Generic
Requirements
Network Switch – 2 Nos.
Description
The Switch should be Modular chassis based
The switch should have minimum 7 Slots
The switch should have minimum 5 Payload slots
The Switch should support Two Supervisor/Management Modules for
redundancy
The switch should have Layer 2 or 3 switching and routing
The Switch should have Power supply redundancy
The Switch should have a minimum of 40 Gbps per slot fabric capacity . There
should not be any performance degradation incase any routing/switching/fabric
cards fail.
The Switch should support redundant Supervisors
Switch should be Common Criteria EAL2 or NDDP compliant
Port
Requirement
The Switch should have minimum 4 numbers of 10 GE Fibre Non Blocking
ports from day one scalable to number of 20 10 GE Fibre ports spread across
multiple slots as & when required without changing switch chassis.
The Switch should have minimum 12 numbers of 1 GE Fibre Non Blocking
ports populated with 8 1000BaseX Single Mode Transceivers from day one
distributed across multiple slots
The Switch should have minimum 48 numbers of 10/100/1000 GE copper RJ45 Non Blocking ports from day one
Should support 100BASE-FX, 1000BASE-SX, -LX/LH, -ZX, DWDM and
CWDM SFP Transceivers, 10G-LRM,10G-SR,10-LR
Performance
Switching bandwidth should be minimum 80 Gbps
Switch should have minimum 125 Mbps forwarding rate for both IPv4 & IPv6
Configurable up to 50000 MAC addresses
Configurable up to 100000 unicast routes both Ipv4 & Ipv6
Configurable up to 1000 IGMP groups and 24K multicast routes
Virtual
Switching
Should Support Jumbo Frames
The Switch should have combining of two separate physical switch in a single
logical unit
The Virtual switch should support the Supervisor in one chassis as the Active
Supervisor and the Supervisor in the other chassis as the Standby supervisor
The Virtual switch should support the Standby Supervisor to take over in the
event of a failure on the Active Supervisor
Layer 2
features
Should Support 4000 Port based VLAN's, Private VLANs, Dynamic VLAN
assignment
Should Support 802.1Q, 802.1D, 802.1W, 802.1S
Should Support Link Aggregation Control Protocol 802.3ad
77
Yes
No
Should Support Unidirectional Link Detection Protocol (UDLD)
Should Support Per-port broadcast, multicast, and unicast storm control
Should Support Port Mirroring, Remotely monitoring ports in a Layer 2 switch
network from any other switch in the same network.
Should Support Internet Group Management Protocol (IGMP) Snooping for
IPv4 and IPv6 MLD v1 and v2
Layer 3
features
Should support IPv4 and IPv6 routing
Should have Static routing
Should support RIPv2, RIPng, OSPF, BGPv4, and IS-ISv4, OSPFv3, Policy
Based Routing
Support for Virtual routing and forwarding (VRF)-Lite for upto 32 instances
Support for Multicast routing protocols PIM sparse mode (PIMSM), PIM dense
mode (PIM-DM), PIM sparse-dense mode and Source Specific Multicast (SSM).
Should have IPv6 unicast routing capability and should support RIP and OSPF
protocols to forward IPv6 traffic through configured interfaces
Security
Features
Standard and extended IPACLs, Port-based ACLs, VLAN ACLs, Time based
ACL
IEEE 802.1x with VLAN assignment to allow a dynamic VLAN assignment for a
specific user regardless of where the user is connected
The Switch should have data confidentiality and integrity (IEEE 802.1 AE)
natively
Port Security secures the access to an access or trunk port based on MAC
address. It limits the number of learned MAC addresses to deny MAC addressflooding.
DHCP Snooping prevents malicious users from spoofing a DHCP server and
sending out bogus addresses. This feature is used by other primary security
features to prevent a number of other attacks such as ARP poisoning.
Dynamic ARP Inspection (DAI) helps ensure user integrity by preventing
malicious users from exploiting the insecure nature of the ARP protocol.
IP source guard prevents a malicious user from spoofing or taking over another
user’s IP address by creating a binding table between the client’s IP and MAC
address, port, and VLAN.
Local Proxy Address Resolution Protocol (ARP)
QoS
802.1p class of service (CoS) and differentiated services code point (DSCP)
field classification are provided, using marking and reclassification on a perpacket basis by source and destination IP address, MAC address, or Layer 4
TCP/UDP port number.
Control-plane and data-plane QoS ACLs on all ports help ensure proper
marking on a per-packet basis
78
Should Support Eight egress queues per port and Strict priority queuing helps
ensure that the highest-priority packets are serviced ahead of all other traffic.
Power Supply
Should have Internal Dual Redundant Power supply
Management
Secure Shell (SSH) Protocol, Simple Network Management Protocol Version 3
Should provide real-time network event detection and onboard automation
using event Managers
CLI support to provide a common user interface and command set with all
switches
Trivial File Transfer Protocol (TFTP), Network Timing Protocol (NTP)
Support
5 Years support with software upgrades and updates
All the Features should be available from day 1 onwards
(9)
THIN CLIENTS: 200 Nos.
Complied
SPECIFICATION
Operating System
Microsoft Windows Embedded Standard 2009
Browser
Processor
Resident Web Browser - Internet Explorer 8.0
Intel Dual core 1.8GHz Processor or Higher
Flash
4GB SATA Flash memory as primary and 8 GB as Secondary
RAM
4GB SO-DIMM DDR3 RAM
External Ports
1 x serial, 1 x PS/2 port and 6 USB ports, 1 x serial and 1 x PS/2 port.
External Port : 1 X LPT port (optional), 2 X Serial ports (optional), 2 x
PS/2 Port (optional), Display Port
Protocol Support
Application &
Plugins Support
Printing Support
Yes
FEATURES
RDP, ICA, Terminal emulation (Optional support)
PDF Reader, Office viewer, Java plugin etc..
Local and Network Printing support
Security
EWF (Enhanced write filter) enabled flash
Password protected System settings changes saving option
Option to Disable/ Enable USB Mass storage device access
Server OS
Compatibility /
Support
Citrix Compatible operating systems.
Microsoft Windows Server 2008 R2 and Windows Server 2012 with
Terminal Services
Unix & Linux servers (CUI based thru terminal emulation).
Ergonomics
VESA Monitor support Network activity indicator.
Power requirement
External power supply, max. power consumption 60 Watt (Excluding
Monitor)
Monitor
18.5" Monitor or higher with 1024 x 768 resolution support (Monitor of
the same make)
Keyboard
USB 104 keys (keyboard of the same make)
Mouse
2 Button USB Optical scroll mouse
UPS
0.65 KVA
Certificates
RoHS Certificate has to be attached. Energy Star Certified.
Warranty
5 year 24x7 with one hour resolution time – Comprehensive Warranty.
79
No
(10)
UPS – 2 Nos:
Yes
FEATURES
10 KVA UPS
Warranty
No
SPECIFICATION
Minimum back up time of 4 hours with ATS (Automatic
Transfer Switch)
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
(11) FIREWALL CUM ROUTER -- 2 NOS.
FEATURES
Performance
Hardware
Certification
s
Operation
Mode
SPECIFICATION
The proposed solution will be a Next Generation Firewall with a capability
of supporting at least 100Mbps of Application Identification Enabled
Firewall throughput
The proposed solution should support at least 50Mbps throughput with
recommended or customized IPS configurations
The proposed solution should support at least 50Mbps of AV throughput
The proposed solution should support at least 50Mbps of URL filtering
throughput
The proposed solution must support at least 64,000 concurrent sessions
The proposed solution must support at least 1,000 new session per seconds
The proposed solution should support at least 3 Virtual firewall
The proposed solution should support at least 250 policies
The proposed solution should support at least 50Mbps of IPSec VPN
throughput
The proposed solution should support at least 25 IPSec VPN Tunnels
The proposed solution should support at least 25 SSL VPN Tunnels
For high performance with low latency the proposed solution must provide all
application level inspection as real-time stream-based and not using file-based
store-and-forward techniques
For high performance with low latency the proposed solution must
provide hardware offloading of application level (L7) content processing
(AntiVirus, Anti Spyware, Vulnerability Protection, File-type filtering, Data
filtering)
The proposed solution must be able to be administered locally without
additional management or logging software.
The proposed solution must have an operating temperature between 0-40
degree Centigrade
The proposed solution must support at least 4 10/100/1000 interfaces
The proposed solution must support 1 10/100/1000 out of band management
interface
The proposed solution must support separation of the control plane and the
data plane
The proposed solution must be in the Leader’s quadrant in Gartner Magic
Quadrant of Enterprise Firewall for 2 years
The proposed solution must have achieved NSS Labs recommendation in the
last 2 years
The proposed solution vulnerability protection must have achieved NSS Labs
recommendation and have a very high (in excess of 90% block rate)
The proposed solution must allow policy creation for application identification,
user identification, threat prevention and content filtering in a single location:
-Application Detection (at least 1750 apps)
-Vulnerability Protection (Client and server side protection)
-Gateway Virus Protection
-Gateway Spyware Protection
-Content Filtering
80
Yes
No
High
Availability
-QoS (marking and/or traffic shaping)
The proposed solution must have modern malware protection that identify
unknown malicious files and execute them in a controlled environment to
expose malicious behavior even if the malware has never been seen in the wild
before
The proposed solution must be able to support Network attack detection
The proposed solution must be able to support DoS and DDoS protection
The proposed solution must be able to support TCP reassembly for fragmented
packet protection
The proposed solution must be able to support Brute force attack mitigation
The proposed solution must be able to support SYN cookie protection
The proposed solution must be able to support IP spoofing protection
The proposed solution must be able to support Malformed packet protection
The proposed solution must support Tap mode interface configuration
The proposed solution must support Transparent mode
The proposed solution must support Layer 2 deployment
The proposed solution must support Layer 3 deployment
The proposed solution be able to support simultaneous deployment with
interfaces servicing Layer 3, Layer 2 Transparent and Tap modes
The proposed solution shall support 802.1Q VLAN tagging
The proposed solution shall support Dual Stack IPv4 / IPv6 application control
and threat inspection under:
Tap Mode , Transparent mode, Layer 2, Layer 3
The proposed solution shall support standards based Link aggregation (IEEE
802.3ad) to achieve higher bandwidth
The proposed solution shall support logical Ethernet sub-interfaces tagged and
untagged.
The proposed solution must support the following routing protocols:
Static, RIP v2,OSPF, BGP v4
The proposed solution must have IPv6 Static Routing Support even for virtual
routers
The proposed solution must have Virtual Router capability that supports all L3
capability
The proposed solution must support Policy Based forwarding based on:
- Zone
- Source or Destination Address
- Source or destination port
- Application (not port based)
- AD/LDAP user or User Group
The proposed solution shall support DNS proxy
The OEM should ensure that the solution should be operational for 5 years with
all features / functionalities enabled on the platform
The proposed solution shall support DHCPv4 and DHCPv6 relay
The proposed solution must support system configuration rollback to previously
saved configurations on box
The proposed solution must support validation of policy for shadowed rules
before rule application
The proposed solution must support the ability to lock configuration while
modifying it, avoiding administrator collision when there are multiple people
configuring the appliance
The proposed solution must support the ability to view delta's between current,
staged, or past configurations on the solution
The proposed solution must be able to support Active/Active configuration
The proposed solution must be able to support Active/Passive HA configuration
The proposed solution must be capable to detect device failure
The proposed solution must be capable to detect link and path failure
The proposed solution must be able to support encryption of HA heartbeat &
control traffic
The proposed solution must be able to support session and configuration
synchronization
The proposed solution shall synchronize the following for HA
- All sessions
81
Central
Management
- Decryption Certificates
- All VPN security associations
- All threat and application signatures
- All configuration changes
- FIB tables
The proposed solution HA shall support hitless upgrades for both major and
minor code releases
The proposed solution must support a centralized management system for
enterprise wide management of the solution and have complete feature parity
with the local management GuI
The proposed management system must be capable to allow updating of latest
signatures update manually or automatically
The proposed management system shall allow the distribution of latest
signatures update manually or automatically
The proposed management system shall also be able to provide a customizable
application dashboard or at least system monitor to provide overall status of the
network traffic and attacks going through the solution, including potential
problems that may need attention
Detailed user activity reports, including information on full application and web
use, must be provided.
The management server must be capable of providing rich reports based on
application, users and threats or in any combination
The management server must be able to monitor system and status that will
send out emails to the administrator regarding the health of the solution based
on the threshold been set
The management system must support the report generation on a manual or
schedule (Daily, Weekly, Monthly, etc) basis
The management system must allow the report to be exported into other format
such as PDF, HTML, CSV, XML etc
The logs from management system must be able to allow archiving and backup
of configurations and historical logs to tapes or similar devices
The management system must be able to provide different level of users
account and access management, with support for external authentication
server, specifically RSA SecurID and/or Active Directory
The management system must be able to audit any changes made to rules or
configuration with full details
The management system must support system configuration rollback to
previously saved configurations on box
The management system must support validation of policy for shadowed rules
before rule application
The management system must support the ability to lock configuration while
modifying it, avoiding administrator collision when there are multiple people
configuring the appliance
The management system must support the ability to view delta's between
current, staged, or past configurations on the solution
The management system must be able to integrate with third-party SIEM
vendors
The proposed solution must be able to managed via central management and
locally without causing synchronization issues
The proposed solution must have built in XML API for management purposes;
custom logging capabilities
82
Policy
Based
Controls
Application
Security
Policy
URL
Filtering
The proposed solution shall control parameters by Security Zone, Users, IP,
Application, Host Information Profile, URL Category, Schedule, QoS etc.
The proposed solution shall be application based and not port-based and
protocol based.
The proposed solution shall support the following policy types/capabilities
-Policy-based control by port and protocol
-Policy-based control by application and/or application category (non-port
based)
-Policy-based control by application function (posting, file transfer, desktop
sharing, instant messaging, etc.)
-Policy-based control by user, group or IP address
-Policy-based control by country code (IN, SG, VN, USA, UK, RUS)
-Per policy SSL decryption & inspection (forward or reverse proxy), including
policy based on URL category.
-Block files by type: bat, cab, dll, exe, pif, and reg
-Data filtering: Social Security Numbers, Credit Card Numbers,
-Data filtering: Custom Data Patterns
-QoS Policy-based traffic shaping (priority, guaranteed, maximum)
-QoS Policy-based diffserv marking
-Policy support of IPv6 rules/objects
-Policy support of multicast rules/objects
-Policy support for scheduled time of day enablement
The proposed solution shall support network traffic classification which identifies
applications across all ports irrespective of port/protocol/evasive tactic
The proposed solution shall have multiple mechanisms for classifying
applications
The proposed solution shall have application and application function
identification and decoding technology
The proposed solution shall be able to handle unknown/unidentified applications
e.g. alert, block or allow
The proposed solution shall be able to create custom application signatures and
categories
The proposed solution shall include a searchable list of currently identified
applications with explanation and links to external sites for further clarification
The proposed solution shall allow updating the application database
automatically or manually via the control or traffic plane
The proposed solution shall allow dynamic updates of the application DB and
not require a service restart or reboot
The proposed solution shall warn the end-user with a customizable page when
the application is blocked
The proposed solution shall allow port-based controls to be implemented for all
applications as well in the same rule
The proposed solution shall delineate specific instances of peer2peer traffic
(Bittorrent, emule, neonet, etc.)
The proposed solution shall delineate specific instances of instant messaging
(AIM, YIM, Facebook Chat, etc.)
The proposed solution shall delineate different parts of the application such as
allowing Facebook chat but blocking its file-transfer capability
The proposed solution shall delineate specific instances of Proxies (ultrasurf,
ghostsurf, freegate, etc.)
The proposed solution shall support Voice based protocols (H.323, SIP, SCCP,
MGCP etc.)
The proposed solution shall be able to create filters to control groups of
application based on category, sub category, technology , risk or characteristics
ect.
The proposed solution shall support user-identification allowing Active Directory,
LDAP, RADIUS groups, or users to access a particular application, while
denying others.
The proposed solution shall have the database located locally on the device
The proposed solution shall support custom URL-categorization
The proposed solution shall support customizable block pages
The proposed solution shall support block and continue (i.e. allowing a user to
83
Threat
Prevention
Data
Filtering
access a web-site which potentially violates policy by presenting them a block
page with a warning with a continue option allowing them to proceed for a
certain time)
The proposed solution shall support logs populated with end user activity
reports for site monitoring within the local solution
The proposed solution shall support logs populated with end user activity
reports for site monitoring within the central manager
The proposed solution shall support URL Filtering of international languages.
Please state all supported languages
The proposed solution shall support Drive-by-download control
The proposed solution shall support URL Filtering policies by AD user, group,
machines and IP address/range
The proposed solution shall support URL-Filtering
The proposed solution shall support Vulnerability Protection features
The proposed solution shall support Virus and Spyware (phone home attacks)
protection
The proposed solution shall block application vulnerabilities
The proposed solution shall be supported by a world-class research
organization dedicated to the discovery and analysis of threats, applications and
their respective network behavior. The threat and vulnerability information that
is protected shall be publicly accessible on the nternet.
The proposed solution shall block spyware and malware
The proposed solution shall block known network and application-layer
vulnerability exploits
The proposed solution shall block buffer overflow attacks
The proposed solution shall block DoS/DDoS attacks
The proposed solution shall perform stream-based Anti-Virus and not store and
forward
traffic inspection
The proposed solution shall perform stream-based Anti-Spyware and not store
and forward traffic inspection
The proposed solution shall be able to perform Anti-virus scans for SMB traffic
The proposed solution shall support attack recognition for IPv6 traffic the same
way it does for IPv4
The proposed solution shall support Built-in Signature and Anomaly based
Vulnerability Protection Engine
The proposed solution shall support the ability to create custom user-defined
signatures
The proposed solution shall support to exclude certain hosts from scanning of
particular signatures
The proposed solution shall support CVE-cross referencing where applicable
The proposed solution shall support granular tuning with option to configure
overrides for individual signatures
The proposed solution shall support automatic security updates directly over a
secure connection (i.e. no dependency of any intermediate device)
The proposed solution Vulnerability / Virus / Spyware protection updates shall
not require reboot of the unit.
The proposed solution shall support several prevention techniques including
drop packet,
tcp-rst (Client, Server & both) etc.
The proposed solution shall support response adjustment on a per signature
basis.
The proposed solution shall support notifications via alerts, email notifications,
SNMP traps and packet logs
The proposed solution shall support file identification by signature and not file
extensions
The proposed solution shall support identification and optionally preventing the
transfer of various files (i.e. MS Office, PDF, etc.) via identified applications (i.e.
P2P, IM, SMB, etc.)
The proposed solution shall support compressed information stored in zipped
format and be able to unpack and filter per policy
The solution shall be capable of identifying and optionally preventing the
84
transfer of files containing sensitive information (i.e. credit card numbers) via
regular expression
User
Identification
QoS
SSL/SSH
Decryption
VPN
The proposed solution shall support authentication services for useridentification:
- Active Directory
- LDAP
- eDirectory
- RADIUS
- Kerberos
- Client Certificate
The proposed solution should support the creation of security policy based on
Active Directory Users and Groups in addition to source/destination IP
The proposed solution shall support interrogation of the host security posture
using a flexible policy so that information can be used in security policy
The proposed solution shall support user-identification in policy without
installing an agent on individual endpoints
The proposed solution shall support user-identification from Citrix and terminal
services environments in policy and logs
The proposed solution shall populate and correlate all logs with user identity
(traffic, IPS, URL, data, etc.) without any additional products or modules in
realtime
The proposed solution should support the ability to create QoS policy on a per
rule basis: (across product line)
- by source address
- by destination address
- by user/user group as defined by AD
- by application (such as Skype, Bittorrent, YouTube, azureus)
- by static or dynamic application groups (such as Instant Messaging or P2P
groups)
- by port
The proposed solution shall define QoS traffic classes with:
- guaranteed bandwidth
- maximum bandwidth
- priority queuing
The proposed solution should support real-time prioritization of voice based
protocols like H.323, SIP, SCCP, MGCP and applications like Skype
The proposed solution should support diffserv marking of packets
The proposed solution should support real-time bandwidth statistics
The proposed solution shall be able to identify, decrypt and evaluate SSL traffic
in an outbound connection (forward-proxy)
The proposed solution shall be able to identify, decrypt and evaluate SSH / SSH
Tunnel traffic in an inbound connection
The proposed solution shall support the ability to have a SSL inspection policy
differentiate between personal SSL connections i.e. banking, shopping, health
and non-personal traffic
Is the proposed solution able to decrypt in the following network modes:
-Tap mode
-Transparent mode
-Layer 2 mode
-Layer 3 mode
The proposed solution shall support IPSec VPN
The proposed solution shall support SSL VPN
The proposed solution shall support IPSec VPN or SSL VPN without additional
licensing
IPSec VPN should be integrated with the proposed solution and support full
encryption standards suites:
- DES, 3DES, AES
- MD5 and SHA-1 authentication
- Diffie-Hellman Group 1, Group 2 and Group 5
- Internet Key Exchange (IKE) algorithm - AES 128, 192 & 256 (Advanced
Encryption Standard)
85
Authenticati
on
TCPDump /
PCAP
Modern
Malware
Prevention
Warranty
(12)
The proposed solution administrative module shall support the following
authentication protocols:
- LDAP
- Radius (vendor specific attributes)
- Token-based solutions (i.e. Secure-ID)
- Kerberos
The proposed solution’s SSL VPN shall support the following authentication
protocols
- LDAP
- Radius
- Token-based solutions (i.e. Secure-ID)
- Kerberos
- Any combination of the above
The proposed solution shall support packet captures based on:
- Source Address
- Destination Address
- Applications
- Unknown Applications
- Port
- any threat
- data-filters
- any combination of the above
The proposed solution shall support PCAP downloads of specific traffic
sessions from the GUI from the logging screen
The proposed solution will have a built in protection against unknown Malware
and or zero day attacks
The proposed solution shall support sandbox behavior based inspection and
protection of unknown viruses and malware
The proposed solution shall support automated signature generation for
discovered
malware
The OEM should ensure the delivery of the signature in 3 hours from the time of
inspection
The proposed solution shall support inline control of malware infection and
command/control traffic
The proposed firewalls shall support DNS-based signatures to detect specific
DNS
lookups for hostnames that have been associated with malware
5 year 24x7 support with one hour resolution time – Comprehensive
Warranty
Domain Servers/Web Servers – 2 Nos.
Complied
FEATURES
Chassis
CPU
CPU L3
CACHE
Memory
Motherboard
Memory
Memory
Protection
SPECIFICATION
2 U Rack Mountable
Two * Hexa Core Intel Xeon E5-2600 series Processor scalable up
to 2 processors.
15MB L3 cache
Intel® C600 Series Chipset
16 GB (2x8GB RDIMMs @ 1600 MHz) Scalable upto 256GB @
1600 MHz
Advanced ECC
Online Spare
Lockstep mode
86
Yes
No
HDD Bays
Hard disk drive
Controller
Networking
features
Ports
Bus Slots
Optical drive
Power Supply
Fans
Industry
Standard
Compliance
Security
OS Support
Warranty
Provisioning
Remote
Management
Minimum 16 Nos. of Hot Plug 2.5" hard disk bays
5 Nos. of 600 GB 10K RPM 2.5: SFF Hard Disks
PCIe 3.0 based SAS Raid Controller with RAID 0/1/1+0/5/5+0 with
512MB battery backed write cache (onboard or in a PCI Express
slot). Controller should support 512MB/1GB/2GB flash backed write
cache
Server should support one of the following On-board:
1. 1Gb 4-port network adaptor supporting advanced features such
as Large Send offload capability, TCP checksum and segmentation,
VLAN tagging, MSI-X, Jumbo frames, IEEE 1588, and virtualization
features such as VMware NetQueue and Microsoft VMQ.
USB 2.0 support With 7 total ports: (2) ports up front; (4) ports in
back; (1) port internal and1 internal Secure Digital (SD) slot
Six PCI-Express slots, atleast 5 with PCIe 3.0 (two x16 and three x8
slots)
DVD/CD-RW combo drive
Redundant Power Supplies
Redundant Fans
ACPI 2.0 Compliant, PCIe 3.0 Compliant, PXE support, WOL
Support, Microsoft® Logo certifications, USB 2.0 Support
Power-on password
Serial interface control
Administrator's password
Server should also support Trusted Platform Module microcontroller
chip that can securely store artifacts used to authenticate the server
platform. These artifacts can include passwords, certificates and
encryption keys.
Microsoft Windows Server, Microsoft Windows Server Hyper-V, Red
Hat Enterprise Linux (RHEL), Red Hat Enterprise Linux
Virtualization, SUSE Linux Enterprise Server (SLES), SUSE Linux
Enterprise Server with XEN
Oracle Solaris for x86/x64 based Systems, VMware, Citrix
XenServer
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
Essential tools, drivers, agents to setup, deploy and maintain the
server should be embedded inside the server. There should be a
built -in Update manager that can update firmware of system by
connecting online.
1. System remote management should support browser based
graphical remote console, remote boot using USB/CD/DVD Drive. It
should be capable of offering upgrade of software and patches from
a remote client using Media/image/folder; It should support server
power capping and historical reporting and should have support for
multifactor authentication.
2. Out of band remote management port should be provided. Server
should support automated firmware update.
3. Server should have dedicated 1Gbps remote management port
4. Server should support agentless management using the out-ofband remote management port.
5. The server should support Active Health System which monitors
and records changes in the server hardware and system
configuration. It assists in diagnosing problems and delivering rapid
resolution when system failures occur.
87
6. Remote console sharing upto 6 users simultaneously during preOS and OS runtime operation, Console replay - Console Replay
captures and stores for replay the console video during a server's
last major fault or boot sequence. Microsoft Terminal Services
Integration, 128 bit SSL encryption and Secure Shell Version 2
support.Should provide support for AES and 3DES on browser.
Should provide remote firmware update functionality.
The Systems Management software should provide Role-based
security
Should help provide proactive notification of actual or impending
component failure alerts on critical components like CPU, Memory
and HDD. Should support automatic event handling that allows
configuring policies to notify failures via e-mail, pager, or SMS
gateway or automatic execution of scripts.
Should support scheduled execution of OS commands, batch files,
scripts, and command line apps on remote nodes
Server
Management
Should be able to perform comprehensive system data collection
and enable users to quickly produce detailed inventory reports for
managed devices. Should support the reports to be saved in HTML,
CSV or XML format.
Should help to proactively identify out-of-date BIOS, drivers, and
Server Management agents and enable the remote update of
system software/firmware components.
The Server Management Software should be of the same brand as
of the server supplier.
(13) Exchange Server – 1 No.
Complied
FEATURES
Chassis
CPU
CPU L3 CACHE
Memory
Motherboard
Memory
Memory
Protection
HDD Bays
Hard disk drive
Controller
Networking
features
Ports
SPECIFICATION
2 U Rack Mountable
Two * Hexa Core Intel Xeon E5-2600 series Processor scalable
up to 2 processors.
15MB L3 cache
Intel® C600 Series Chipset
16 GB (2x8GB RDIMMs @ 1600 MHz) Scalable upto 256GB @
1600 MHz
Advanced ECC , Online Spare, Lockstep mode
Minimum 16 Nos. of Hot Plug 2.5" hard disk bays
8 Nos. of 600 GB 10K RPM 2.5: SFF Hard Disks.
PCIe 3.0 based SAS Raid Controller with RAID 0/1/1+0/5/5+0
with 512MB battery backed write cache (onboard or in a PCI
Express slot). Controller should support 512MB/1GB/2GB flash
backed write cache
Server should support one of the following On-board:
1. 1Gb 4-port network adaptor supporting advanced features such
as Large Send offload capability, TCP checksum and
segmentation, VLAN tagging, MSI-X, Jumbo frames, IEEE 1588,
and virtualization features such as VMware NetQueue and
Microsoft VMQ.
USB 2.0 support With 7 total ports: (2) ports up front; (4) ports in
back; (1) port internal and1 internal Secure Digital (SD) slot
88
Yes
No
Bus Slots
Optical drive
Power Supply
Fans
Industry Standard
Compliance
Security
OS Support
Warranty
Provisioning
Remote
Management
Server
Management
Six PCI-Express slots, atleast 5 with PCIe 3.0 (two x16 and three
x8 slots)
DVD/CD-RW combo drive
Redundant Power Supplies
Redundant Fans
ACPI 2.0 Compliant, PCIe 3.0 Compliant, PXE support, WOL
Support, Microsoft® Logo certifications, USB 2.0 Support
Power-on password
Serial interface control
Administrator's password
Server should also support Trusted Platform Module
microcontroller chip that can securely store artifacts used to
authenticate the server platform. These artifacts can include
passwords, certificates and encryption keys.
Microsoft Windows Server, Microsoft Windows Server Hyper-V,
Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Linux
Virtualization, SUSE Linux Enterprise Server (SLES), SUSE Linux
Enterprise Server with XEN, Oracle Solaris for x86/x64 based
Systems, VMware, Citrix XenServer
5 year 24x7 with one hour resolution time – Comprehensive
Warranty.
Essential tools, drivers, agents to setup, deploy and maintain the
server should be embedded inside the server. There should be a
built -in Update manager that can update firmware of system by
connecting online.
1. System remote management should support browser based
graphical remote console, remote boot using USB/CD/DVD Drive.
It should be capable of offering upgrade of software and patches
from a remote client using Media/image/folder; It should support
server power capping and historical reporting and should have
support for multifactor authentication.
2. Out of band remote management port should be provided.
Server should support automated firmware update.
3. Server should have dedicated 1Gbps remote management port
4. Server should support agentless management using the out-ofband remote management port.
5. The server should support Active Health System which
monitors and records changes in the server hardware and system
configuration. It assists in diagnosing problems and delivering
rapid resolution when system failures occur.
6. Remote console sharing upto 6 users simultaneously during
pre-OS and OS runtime operation, Console replay - Console
Replay captures and stores for replay the console video during a
server's last major fault or boot sequence. Microsoft Terminal
Services Integration, 128 bit SSL encryption and Secure Shell
Version 2 support.Should provide support for AES and 3DES on
browser.Should provide remote firmware update functionality.
The Systems Management software should provide Role-based
security
Should help provide proactive notification of actual or impending
component failure alerts on critical components like CPU, Memory
and HDD. Should support automatic event handling that allows
configuring policies to notify failures via e-mail, pager, or SMS
gateway or automatic execution of scripts.
89
Should support scheduled execution of OS commands, batch
files, scripts, and command line apps on remote nodes
Should be able to perform comprehensive system data collection
and enable users to quickly produce detailed inventory reports for
managed devices. Should support the reports to be saved in
HTML, CSV or XML format.
Should help to proactively identify out-of-date BIOS, drivers, and
Server Management agents and enable the remote update of
system software/firmware components.
The Server Management Software should be of the same brand
as of the server supplier.
Note:
ALL THE HARDWARE SHOULD COVER THE WARRANTY OF 5 YEARS 24x7 WITH ONE
HOUR RESOLUTION TIME – COMPREHENSIVE WARRANTY.
90
To be Uploaded Online
SOFTWARE REQUIREMENTS
SCHEDULE – A1
(1)
Management Software – to control servers / trouble shoot thro’ independent
console --- The Tenderer should comply with the following specifications.
Features
Infrastructure
management
Remote
Management
Power
Management
Description
Must have the capability to provide proactive notification of actual or
impending component failure alerts. Automatic Event Handling should
be supported to configure actions to notify appropriate users of failures
through e-mail, pager, or Short Message Service (SMS) gateway.
Must have automatic execution of scripts or event forwarding to
enterprise platforms, such as HP Network Node Manager or HP
Operations Manager software.
Must support task initiation on multiple systems or nodes from a single
command on the management system. This functionality eliminates the
need for tedious, one-at-a-time operations performed on each system.
Must provide the option of a browser-based GUI or a command line
interface (CLI) to make it easy to incorporate into your existing
management processes.
Software should support embedded hardware Graphical Remote
Console capabilities of the servers that can turn a supported browser
into a virtual desktop, giving the user full control over the display,
keyboard, and mouse of the host server.
Should support integration with enterprise-class directory services like
Microsoft Active Directory and Novell eDirectory to provide secure,
scalable, and cost effective user management.
Should support integration with Microsoft Terminal Services to provide a
high-performance graphical remote console by automatically or manually
switching to Microsoft Terminal Services when the operating system is
fully loaded and available on the host system.
Must have a real time Virtual KVM functionality and be able to perform a
remote Power sequence. Must provide both Java & Java-free browsing
options.
Must be able to connect using popular mobile devices like Apple IOS
and Android based devices
Must support management of core system components out-of-band
without involving SNMP or WBEM on operating system
Must have the ability to map the remote media to the server. Also must
have the ability to transfer files from the user’s desktop/laptop folders to
the remote server with only the Lights-Out network connectivity.
Must have the ability to capture the video sequence of the last failure
and the boot sequence and also playback the video capture
Must have the ability for multiple administrators across remote locations
to collaborate on the remote session even in a server lights-out mode
(with a maximum of 6 sessions)
Must be able to show the actual power usage and actual thermal
measurements data of the servers. Must also show a historical trend of
power and temperature and generate comprehensive power reports.
Should support integration with facilities management software to enable
planning on actual power consumption.
91
Performance
Management
& Alerting
Deployment
Integration
with Enterprise
Management
software
Contract &
Warranty
Management
Server
Migration
Must be able to automatically shut down the servers if required, based
on user policies and schedules.
Must be able to dynamically optimize the power usage and performance
based on server workload policy.
Must be able to cap the power of individual server or a group of servers.
Must be able to intelligently assign the power to the appropriate server in
the pool based on policy settings.
Must be able to support power discovery of servers and blades to help
visualize datacenter thermals.
Must be able to calculate and forecast the power costs based on the
pre-defined cost parameters.
Must have the ability to perform a hardware level (32 bit & 64 bit)
measurement. Must also monitor CPU, I/O, Memory, Storage & Network
Must have ability to compare the hardware performance with known
performance capabilities of each components.
Must have the ability to provide comprehensive recommendations for the
issue and the resolution.
Must have the ability to automatically trigger events and alerts based on
performance issues or thresholds set
Should be able to events when the performance state of a server
changes. Should detect these changes early, displaying a warning
before an actual bottleneck happens.
Must have the capability of deploying Operating Systems on multiple
servers simultaneously and also be able to schedule deployment as and
when needed.
Must have the capability to perform scripted installation of Windows,
Linux, Hyper-V and ESX Operations Systems to reduce the time
required in deployment.
Must have the capability of capturing and deploying OS images.
Must have the capability of configuring the hardware and changing
system settings such as RAID level before the deployment of the
Operating System. Must also have the capability of capturing the
hardware settings and replicating it across servers.
Must have the ability to get event and traps from the DataCenter
equipments. Also must integrate with the higher level management such
as OpenView, Tivoli & UniCenter. Must also have the ability to send the
alerts directly to the vendor via a secure connection for a quick fix.
Must be able to track warranty information of servers and also send
alerts when the warranty is about to expire. Must also be able to keep
track of all hardware, firmware and basic software and generate
comprehensive reports for the same. It must also provide the ability to
automatically mail the report as scheduled.
Must have ability to perform
• Physical-to-ProLiant (P2P) migration—Migrates a physical machine to
a ProLiant server.
• Physical-to-virtual (P2V) migration—Migrates a physical machine to a
virtual machine guest
in a virtual machine host.
• Virtual-to-ProLiant (V2P) migration—Migrates a virtual machine guest
in a virtual machine host
to a ProLiant server.
• Virtual-to-virtual (V2V) migration—Migrates a virtual machine guest
between virtualization layers.
92
Must be able to provide control functions for virtual machines in VMware
ESX, Microsoft Hyper-V, and Xen on SUSE Linux Enterprise Server
(SLES) and Red Hat Enterprise Linux (RHEL) from a single
management software
Virtual
Machine
Should be able to provide failed hosts recovery by assigning alternate
Management
hosts to VMs
Must be able to provide central management and control for virtual
machines hosted on Microsoft Hyper-V server, VMware ESX Server, or
Xen on RHEL or SLES.
Must be able to generate various reports based on formats using the
latest industry standards
Management software should support reporting. Reports communicate
power and thermal information -- from individual server utilization to
Reporting
data-center-level summaries and analysis. Reports on under-utilized
servers identify those that are power hogs, are idle but still running, or
are decommissioned but not powered off.
Must have the ability to generate reports for system bottleneck state and
overall performance utilization
(2) Back up Software
FEATURES
Operating
System &
Clustering
Support
User Interface
High
Availability
Features
Licensing
Streaming and
Multi-plexing
Media
Management
DESCRIPTION
1. The proposed backup solution should be available on various OS
platforms including Windows, Linux and UNIX platforms
2. The proposed backup solution shall support industry leading cluster
solution such as MSCS, MC Service Guard, Veritas Cluste, Linux
Clusters, HACMP etc.
1. The proposed backup solution shall have same GUI across
heterogeneous platform to ensure easy administration.
2. The proposed backup solution software has inbuilt Java / Web based
GUI for centralized management of backup domain.
1. The proposed backup solution should support tape mirroring of the
same job running concurrently with primary backup.
2. The proposed backup solution should allow creating tape clone
facility after the backup process.
1. The proposed backup solution should be configured for SAN-based
(LAN-free) backups. Licenses, if necessary for this functionality, shall
be provided for supporting all the servers proposed in the RFP.
2. At least 2 Nos. of Online Database backup agents
(Oracle/DB2/Sybase) as proposed in the Production Database servers
in the RFP, should be provided.
3. The proposed backup solution shall be configured with unlimited
client and media licenses for both SAN based backup and LAN based
backup.
1. The proposed backup solution supports the capability to write up to
32 data streams.
2. The proposed backup solution support de-multiplexing of data
cartridge to another set of cartridge for selective set of data for faster
restores operation to client/servers.
1. The proposed backup solution has in-built media management and
supports cross platform device and media sharing in SAN environment.
It provides a centralized scratched pool thus ensuring backups never
fail for media.
2. The proposed backup solution has in-built frequency and calendar
based scheduling system.
93
Database
Support
Restore
Deduplication
IP v 6 Support
Other Features
1. The proposed backup solution has certified “hot-online” backup
solution for different type of databases such as Oracle, MS SQL,
Sybase , Vmware , Exchange , SAP
2. The proposed backup solution shall also support granular recovery
for Vmware , Exchange server, Share point Portal
1. The proposed backup solution must be able to rebuild the backup
database/catalog from tapes in the event of catalog loss/corruption.
2.The proposed backup solution shall provide granularity of single file
restore.
3. The proposed backup solution must support MS Exchange single
email restore.
4. The backup software should support object level restore.
1. The proposed backup software should have native API for software
and hardware deduplication.
2. The proposed backup software should give the option to allow de
duplication to be done either on the Application Server or on the
Backup Server or at the Target Device.
1. The proposed backup software should be IP v6 compliant
1. The proposed backup solution must support full automated transfer
of disk backup images to tape on a scheduled basis.
2. The proposed backup solution shall support synthetic full backup /
Virtual full backups.
3. The proposed backup solution shall also support disk based virtual
full backup approach.
4. The proposed backup solution shall be able to copy data across
firewall.
5. The proposed backup solution shall support automatic skipping of
backup during holidays.
6. The proposed backup solution must support at least AES 256-bit
encryption capabilities.
7. The internal backup catalogue database should not have a big foot
print.
8. The backup software should support object based restore option
which is one of the most granular option available with any backup
software vendor.
9. The backup software should support instant recovery of Exchange ,
SQL and Oracle databases.
(3) INTEGRATION SOFTWARE (Enterprise / Latest Edition) (UNLIMITED USER
LICENSE)
 It should Seamlessly integrate with other existing or future systems in Chennai Port
Trust’s IT Infrastructure
 It should be Extensible, scalable, and configurable platform providing support for multiple
communication protocols, message formats, and transport protocols.
 It must have an ability to deploy an SOA based architecture enabling the creation and
reusability of services.
 It should has the ability to support Message Routing, Message Transformation and
Service Mediation
 It must have a reliable message delivery with ability to maintain and view audit trails.
 Enterprise Integration should accept messages from any other external system and
translate it into the form required by another interacting system in enterprise IT
architecture.
 Enterprise Integration Product should come with certain predefined configured and builtin related business definitions that map to the required business process which makes it
94
more suitable and relevant for the current requirement at Chennai Port Trust as the
integration and the mobile payment platform for mobile payment processing.
 Enterprise Integration should seamlessly integrate with existing systems as well as thirdparty applications; this middleware application should be easily configured to meet
specific strategic requirements.
Integration Software (Enterprise / Latest Edition) should support the following features :
FEATURES
Supported
Protocol
Application
Server Support
Operation
System Support
Database API
Support
Database
Support
Messaging
Adapters
Routing
DESCRIPTION
HTTP(S)
FTP
SMTP
TCP/IP
RMI
JMS
SOAP
JMS
SOAP
HTTP
Web Sphere MQ
LDAP
Jboss
Weblogic
Websphere
Apache Tomcat
Windows XP
Windows 7
Linux
Unix
AIX
ODBC
JDBC
DB2
Oracle
MS SQL Server
MySQL
Asynchronous Messaging
Synchronous Messaging
Request/Response
Schema Validation
Split and Join (Multi Processing)
Message Queuing
Pub/Sub Engine
WS-Addressing
Message Types (XML , Raw string, ISO 8583 – 1993)
Message size more than 1GB
Framework for Custom Adapters
JMS Adapters
Industry standards support
Oracle Adapters
MQ Adapters
SWIFT
Dynamic content based routing
Header based Routing
Identity-based routing
Forking and Aggregating
Filter
95
Message
Transformation
WebService
Standards
Service
Orchestration
Operations &
Management
Application
Management
Based on Rules
Custom Routers
Schema Mapping
Support of taxonomy
Built-in transformation functions (for example, sum, average,
concatenation)
Scripting (XSLT and Language based script )
Metadata that enables an ESB to find, bind to and invoke the
execution of a service implementation
Enrichment and Semantic Interpretation
Data Validation
Data Format - COBOL Copybook and XML
Transformation support for XML , ISO 8583 and ASCII
Java Objects
Custom
Axis
WS-BPEL/XPDL
WS-AtomicTransaction
WS-Coordination
WS-Security
WS-Policy
Rule Separation
Rule Reuse Across Processes
Dynamic
Reconfiguration
Long Running
Transactions
Web Service
Generation(SOAP over HTTP,REST)
Atomic transactions
Support for standard specification languages including BPMN
Support for standard representations including BPEL, XPDL, BPML
and WSFL
Should be able to map existing services with any other service
available
Support for process orchestration through BPEL or XPDL
Extensible API Support
"Exception Handling"
Logging
"Exception(Error) Reporting"
"Tracking and Debugging Flows"
Activity Log
"Service Provisioning and Registration"
Auditing
Business Process Caching
Ease of Application Deployment
Ease of Application Migration
IDE
Integration of external integrated development environment
Ease of integration flexibility with current and planned application.
Sustain High Volumes in production
Business Component Framework (SDK to build custome components)
Service Component Versioning
Distributed operations management
Deployment topology - Client/Server
Deployment topology - Enterprise Service Network (ESN)
96
Business Events
Business Rules
Security
Quality Of
Services (QOS)
Monitoring
Deployment topology - Peer to Peer
Hot deployment
Technology that supports functional, regression and load and
performance testing of services and applications built using services.
Availability of test simulators for all the standard protocols for the
above type of testing.
Trading partner management
Billing and statistics
Support for heterogeneous environment
Supported below Java Versions 1.5 and 1.6
Standards compliance
Service registry and metadata management
Below Security Framework ACEGI, JAAS
Capability for distributed scenario testing and debugging
Capability for local unit and scenario-level test and debug
Visibility into performance attributes
Should supporting extensibility
Ability to federate with other ESBs
Should provide the ability to shutdown and restart the ESB, gracefully
and forcefully through the management
Capability for load/stress testing, using stored scripts, simulating
volume (normal, spike, low), and
"Publications and Subscription"
"Publication Management"
"Subscription Management"
Event processing: simple, complex, event stream(Complex Event
Processing)
Event Interpretation and Event Correlation and Event Pattern
Matching
"Rule Authoring/Definitions"
Versioning
Authentication , Authorization
Scenario-level security (authentication, authorization)
Enhanced security, including SAML and Kerberos
Load Balancing
High Availability
Availability during routine maintenance
Automatic Failover and Fault tolerance
Failover to Disaster Recovery Site
Scalability
Recoverability
Reliability
In-order deliver
Transaction Support
Execution prioritization
Manage each channel Interface service independent of other channel
interface services
Auditing
ESB business process control, change, management, governance,
and life-cycle features
Service virtualization
Searchable access to the registry at run time for information such as
dynamic endpoints and policy
Internet reach (access through firewalls) and enhanced security
through HTTP tunneling
End-to-end tracking of messages
97
The Enterprise
Integration
should cater the
following.
Process state and behavior
Define key performance indicators (KPIs) and alert on events failing
KPIs
Channel Health Monitoring Threads , TCP Socket Stale connections
and Queues monitoring, Channel performance monitoring
ESB Exception / Log monitoring
Notification/Alert/broadcast (e-mail, IM, page, RSS)
Error Handling, resolution and investigation facility/tool.
Ability to integration with third-party enterprise monitoring tool
Supporting autonomous network behavior so management and
problem resolution continue during outage
Reports/Queries on all the necessary aspects of the system
Ability to manage the individual Start/Stop of interface
services/channels/back-offices connected to ESB
Scheduling and Timing
Horizontal Scalability
Multiple Integration
Service Unification
Transport Protocols
Message Types
Messaging
Validations
Transformation
Routing
(4) Support D/B Open source (License Free) database – PostgreSQL 9.3 or above
(Enterprise Edition) -- Latest Patches/upgrades/versions should be done during the
entire Contract period as when released by the OEM.
(5) Application should be developed in opensource (License Free) platform. – Front End
(Enterprise Edition)
(6) Operating system --- RHEL – LINUX – Enterprise edition 6.0 / Standard Edition
98
To be uploaded online
COST SCHEDULE - SCHEDULE – A2
SUPPLY, INSTALLATION & COMMISSIONING OF HARDWARE & SOFTWARE
S.No.
(a)
Description
Qty.
(b)
(c)
Rate
/ Unit
VAT
Amt
@ 5%
ST
Amt.@
12.36%
Total / Unit
Cost
(d)+(e)+(f)
Total
Cost
(c) x (g)
`
`
`
`
`
(d)
(e)
(f)
(g)
(h)
1
Hardware: All items should be covered with 5 year Warranty. Rates quoted should be
onetime Lumpsum charge
(i)
Production / Database Servers /
Application Server – as per
Schedule – A – (1)
5
(ii)
Development Server – as per
Schedule – A – (2)
1
(iii)
Blade Chassis –
Schedule – A – (3)
1
(iv)
KVM Switch + Console – as per
Schedule – A – (4)
1
(v)
SAN Storage – as per Schedule
– A – (5)
1
(vi)
SAN Switch – as per Schedule –
A – (6)
2
(vii)
Tape Library – as per Schedule
– A – (7)
1
(viii)
Network Switch –
Schedule – A – (8)
2
(ix)
Thin Clients – as per Schedule –
A – (9)
(x)
UPS (10 KVA) –
Schedule – A – (10)
(xi)
Security Appliance - Firewall
cum Router as per Schedule –
(A11)
as
as
as
per
per
per
200
2
99
(xii)
Web/Domain Controller Servers –
as per Schedule – A(12)
2
(xiii)
Exchange Server
Schedule – A(13)
1
–
as
per
SOFTWARE
(i)
Backup Software - as per
Schedule – A1 – (2)
1
(ii)
Integration Software - as per
Schedule – A1 – (3)
1
(iii)
Redhat Enterprise Linux 6 or
above Advanced Pack with Media
+ 4 Year Support along with
updates - as per Schedule – A1
– (6)
2
(a) Enterprise Edition (Production
Server)
(b) Standard Edition ( Application
Server & others)
.
4
TOTAL (Schedule – A2)
100
To be Uploaded Online
COST SCHEDULE - SCHEDULE – A3
DEVELOPMENT COST OF APPLICATION SOFTWARE
Description of work
Quantity
Amount in
`.
Tax in
%
Tax Amt. in
`.
Total Amt. in
`.
(a)
(b)
(c)
(d)
(a + c)
Application
Software
Development Cost (warranty
period is 1 year from the date
of successful implementation)
Financial Accounting
Management System
(i)
(ii)
Land Management
System
(iii)
Human Resources –
(Payroll/PF/IT/Loans etc)
LUMPSUM
- (One Time
Charge)
Pension Module
(iv)
Stores – Procurement &
Inventory
(v)
TOTAL ( Schedule – A3)
101
To be Uploaded Online
COST SCHEDULE - SCHEDULE – A4
MAINTENANCE OF APPLICATION SOFTWARE & HARDWARE (AMC)
Quantity
Description of work
Amount
Amount
in
Tax in
%
`.
Per
Tax
Amt. in
Total
Amt.
in
Total
Amt.
in
`.
`.
`.
for 1
year
for 4
years
(d)
(e)
Year
(a)
MANPOWER COSTS
Database
Administrator/
Backup Administrator
365 days
1
2
Network & Network Security
Adminstrator
365 days
1
365 days
1
Application Software
Support
HARDWARE – AMC
4
GIS
365 days 1
5
IBM x3200 Server – Used for 365 days Anti-virus & ADC
1
6
SUN M3000 – Squid Server
1
365 days TOTAL ( Schedule – A4)
(c)
(a + c) (d * 4)
1
3
(b)
102
To be Uploaded Online
COST SCHEDULE - SUMMARY
SCHEDULES (A2) + (A3) + (A4)
Total
ITEM
1
SCHEDULE – A2
2
SCHEDULE – A3
3
SCHEDULE – A4
Amt. in
`.
GRAND TOTAL
NOTE:

Rate of Sales Tax shall be quoted as per prevailing rate.

The rates should be filled in the Cost Schedules A2, A3 & A4 in the format
specified by the Trust.

The details / data sheets of the Hardware along with brochures should be
enclosed as per the Technical Specifications – Schedule – A

For “Schedule A4 – the rates should be quoted on PER YEAR basis”.

Incase of additional requirement of Manpower with respect to Sl.3 of Schedule A4
“Application Software Support” the cost for the same would be calculated as per
the rates furnished @ Sl.3 of Schedule A4 and required support persons should
be posted for the period as and when required by the Trust.
103
CHENNAI PORT TRUST
SCHEDULE `B'
SPECIAL CONDITIONS OF CONTRACT
1.
The Contractor shall examine carefully the General Rules and Directions, General and
Special Conditions of Contract, Technical Specifications and Shall inspect the site to acquaint
himself with the nature of work local working conditions etc., for the purpose of making his offer on
his own responsibility.
2.
The Tenderer shall be responsible for any accident, damage or injury caused to any of
his employees during the execution of this work till acceptance
and shall hold the Board
blameless in respect thereof and also on respect of any reason whatsoever.
3.
The FA&CAO or his representative shall be at liberty to object to and require the
contractor to remove from the works any person employed by the Contractor for the works, who
in the opinion of the FA&CAO or his representative, misconducts himself or due to his
incompetence or negligence in the proper performance of his duties and such persons shall not
be again employed upon the works, without the permission of the FA&CAO.
4.
The price shall be firm till the completion of the contract.
5.
The Tenderer shall be responsible for all structural damage to both permanent and
temporary property of the Trust and for injury caused by work or workmen to persons, animals
or things and shall hold the Board blameless in respect thereof. He shall also be responsible for
any injuries or damages caused to the works by inclemency of weather and shall rectify at his
own cost, the damages caused by the same and thoroughly complete the whole of the works.
6.
(i) Authorised representative of the Trust shall have full and free access to inspect the
assembly of the equipment at site in Chennai Port while in progress.
(ii) The Contractor shall at his own expense provide all special materials, tools, tackles,
apparatus and things necessary to assemble the plant and complete the test and
demonstration in the manner aforesaid.
7. LIQUIDATED DAMAGES/ LATE DELIVERY CHARGE & PENALTY CLAUSE:
(For Defective Equipment, Supply & Commissioning of Hardware and Custom ERP
Software during Warranty period and AMC period.)
If the Contractor fails to complete the work in all respects within the period specified or
within such extended period as may be allowed by the FA & CAO or provides defective
equipment, or fails to provide satisfactory performance during the warranty period or AMC
104
period, the contractor shall pay to the Board a sum equivalent to 1% of the total Contract Value
per week (7 days) or part thereof subject to a maximum limit of 10 % of the total contract value
as Liquidated Damages/Late Delivery Charge for every week or part thereof beyond the said
period or extended period, as the case may be during which the work shall remain incomplete.
Such damages shall be deducted by the Board from any money due or to become due to the
contractor. Not withstanding extension of time given the Trust reserves the right to levy
liquidated damages / late delivery charges.
 The Tenderer shall execute the implementation with due diligence and
expedition, keeping to the approved time schedule. Should Tenderer refuse or
neglect to comply with any reasonable orders given in writing by Port
in
connection with the work or contravene the provision of the Contract or the
progress of work lags persistently behind the time schedule due to Tenderer’s
neglect, the Purchaser shall be at liberty to give seven days notice in writing to
the Tenderer require to make good the neglect or contravention complained of
and should the Tenderer fail to comply with the requisitions made in the notice
within seven days from the receipt thereof, it shall be lawful for the purchaser to
take the work wholly or in part out of the Tenderer's hands without any further
reference and get the work or any part thereof, as the case may be, completed
by other agencies without prejudice to any other right or remedy of the
Purchaser.
 If the Tenderer fails to deliver within the time period(s) specified in the Contract,
the Purchaser without prejudice to its other rights and remedies under the
Contract, deduct from the Contract price, as liquidated
damages, a sum
equivalent to 1% per week or part thereof of Contract value.
 The deduction shall not in any case exceed 10 percent of the contract value
 The Purchaser may without prejudice to its right to effect recovery by any other
method deduct the amount of liquidated damages from any money belonging to
the Tenderer in its hands (which includes the Purchaser’s right to claim such
amount against the Tenderer’s Bank Guarantee) or which may become due to
the Tenderer. Any such recovery or liquidated damages shall not in any way
relieve the Tenderer from any of its obligations to complete the Work or from any
other obligations and liabilities under the Contract.
 Delay not attributable to the Tenderer will be considered for exclusion for the
purpose of computing liquidated damages.
105
 Whenever the Tenderer is unable
to complete the work and contract is
cancelled, the security deposit shall be forfeited and the balance work shall be
got done independently at the cost & risk of the failed Tenderer. The failed
Tenderer shall be debarred from participating in the Tender for executing the
balance work.
8. PAYMENT TERMS:
Descriptions
1
2
3
4
5
Hardware & System
Software –
as per Schedule – A2
Hardware & System
Software –
as per Schedule – A2
Activities to be completed
% of Payment
Supply, Installation ( All Test Certificates Manuals, DC &
Related Documents should be submitted)
80%
Commissioning & Acceptance by the Port
20%
(i) Existing System study & SRS both in
(Hard Copy & CD) after User acceptance
10%
(ii) Development / Customization & Testing of System &
Data flow Of independent modules
(Certification from Users )
10%
(iii) Integration with internal/external modules.
(Certification from Sr.Dy.Director(EDP)
10%
(iv) Data Migration
Application SOFTWARE
(Certification by Sr.Dy.Director (EDP))
– as per Schedule – A3 (v) Training on Application Software & Hardware to EDP
– (i) to (v)
Division Officers & Staff & Acceptance
(Certification Sr.Dy.Director (EDP))
(vi) User Training & Acceptance
(Certification by Users )
10%
5%
10%
(vi) Trial / Parallel run of Software & User Acceptance
(vii) GO LIVE & Handing over of Source Code Documents
as per Chapter VI – clause “Deliverables”
15%
(viii) Acceptance of entire system by FA&CAO
10%
20%
AMC charges
manpower – as per
Schedule – A4 – (1 – 3)
Half – yearly - after
successful
Database Administrator/ Backup Administrator, Network completion of AMC
& Network Security Administrator, Application Software service for the
period and to be
Support
certified by Sr.Dy.
Director (EDP)
Hardware AMC - as per
Schedule – A4 – II (4 to
6)
Half – yearly - after
successful
completion of AMC
service for the
period and to be
certified by Sr.Dy.
Director (EDP)
Wipro Netpower – Model No. Z2501R-DG, IBM x3200
Server & SUN M3000 servers
106
a. Upon Supply, Installation and Commissioning of the materials and
development of the Custom ERP Software payment would be made by
the Trust as per Sl. No.1, 2 & 3 above and would have to be certified
by Sr.Dy. Director (EDP)
b. The Manpower support and AMC charges shall be paid by the Port on a
half-yearly basis, at the end of each AMC half-year on acceptance of the
work by Sr.Dy. Director (EDP) as per Sl. No. 4 & 5 above.
c. The Tenderer would have to submit the necessary bill / invoices to the
Sr. Dy. Director (EDP) for payment and would also have to furnish
necessary documentary proof for payment of the taxes, duties.
d. TDS will be deducted at the applicable rates under I.T. Act and TNVAT
Act from the amount payable to the Contractor. Payment will be made
through ECS for which the tenderer should furnish PAN No., MICR
Number, Name of Bank and Branch details, Account Number and
type of Account, IFS code. A copy of the cancelled cheque leaf,
PANCARD should also be furnished.
e. Payment would be made within 30 days from the date of submission of
the bills.
9.
PENALTY CLAUSE:
i. A Minimum uptime of 99 % should be maintained for items as per Schedule – A2, (i
to xiv) and as per Schedule – A4 ( items 4
to 6) during the contract period.
Personnel should be posted as per Schedule – A4 (item 1 to 3) during the contract
period. Necessary Resident Engineers should be posted as per clause PROJECT
SUPPORT MANPOWER (item 1, 2 &3) @ page 67 during the contract period. It
has to be ensured by the Contractor that all complaints are attended to within 2
hours of lodging of complaint and the faults/defects arising in the said equipment
are identified and rectified within 24 hours (including holidays). The resident
Engineers should attend every call immediately. The contractor shall make all
arrangements to provide a stand by equipment in case the defective equipment
could not be rectified immediately.
ii. Resident Engineer so deputed shall attend to the complaints on call basis and all
the complaints/calls should be attended and completed by the firm within 24 hours
of logging and not more than 48 hours of logging of such complaint. In case a
complaint/call is not attended satisfactorily within stipulated period i.e. maximum of
107
48 hour, deduction at the penalty rates as per clause (vi) below will be made out of
the payment beyond the stipulated period till such time the defect is rectified and
the system/equipment is brought back to normal working condition.
iii. In case the hardware remains either unattended or defective even after the
specified downtime, the deduction at the following rates per day and per machine
will be made as penalty from out of contractual charges payable to the firm as
under.
iv. The resident Engineer should attend every call immediately. The contractor shall
make all arrangements to provide a stand by equipment, in case the defective
equipment could not be rectified immediately. If the percentage of uptime of any of
the items under AMC is less than 95%, then for every decrease of 5% or part
thereof a sum equivalent to 1% of AMC rate of that equipment furnished by the
contractor subject to a maximum of 10% will be deducted as Penalty from the
Security Deposit or any other amount due to the Contractor.
v. In case of non-availability of required number of Resident Engineers during the
contract period, a sum equivalent to per man-day cost which will be arrived from
the Annual cost of Resident Engineer furnished by the contractor will be deducted
as Penalty from the security deposit or any other amount due to the contractor for
each day of absence of Resident Engineers.
vi.
1
All items as per Schedule – A2, and for items II ( a to c ) as per
Schedule – A4
Rs.1000/- per day or part
thereof
2
Application Software Support Engineers
Rs.2000/ per day or part
thereof
3
Backup / Security Administrator
Rs.2000/ per day or part
thereof
4
Project Manager
Rs.2000/ per day or part
thereof
5
Database Administrator
Rs.2000/- per day or part
thereof
6
Resident Engineers (during Warranty period of 5 years)
Rs.500/- per day
(vii)
The above charges, payable by the contractor to the Trust shall be adjusted from the
payments to the Contractor. If the payment due to the Contractor towards AMC
108
charges is not adequate for such adjustment, the Trust has the right, without
prejudice to any other remedy under the Law to en-cash the Security Deposit. Upon
such encashment and appropriation of the Security Deposit , Trust shall grant a
period of 15 (fifteen) days to the contractor to provide a fresh Security Deposit and
the Contractor shall within the time so granted furnish to the Trust such Security
Deposit failing which the Trust shall be entitled to terminate this contract under the
Termination clause.
(viii)
However, repeated defaults due to frequent breakdowns shall not be permitted for
more than 12 times in every Operating year. If it exceeds 12 times, the same will be
treated as Breach of Contract and lead to termination of Contract, forfeiture of
Security Deposit and If this contract is terminated on account of the Contractor’s
failure to perform or discharge or breach of any of its obligations, terms and
conditions in accordance with the provisions of the Contract Agreement besides
forfeiture of Security Deposit, the Trust shall be entitled to recover from him such
damage as may be determined by the FA & CAO with due regard to the
inconvenience caused to the Trust on account of such termination without prejudice
to the Trust’s right to proceed against such Contractor.
10. No correspondence shall be entertained by the Chennai Port Trust from the unsuccessful
tenderers.
11. Chennai Port Trust reserves the rights to accept or reject any or all offers without assigning
any reason thereof.
12. BREACH OF CONTRACT
Any one or more of the following shall be construed as a Breach of Contract :I. Failure to sign and execute the Agreement as per Clause 33 of Chapter II.
II. Failure to commence the work within 30 days from the date of Placement of Order.
III. Failure to pay the Penalty charges for the Contract period as per Clause 9(vii) of
Schedule ‘B’
IV. Failure to replace or renew the Security Deposit as per Clause 6 & 7 of Chapter III.
V. Failure of the Contractor to adequately insure the employees, staff, officers, plant,
machineries, buildings, equipments, project assets, facilities, services etc.,
VI. Any failure to pay wholly or partially for utilities, facilities and services provided by the
Trust;
VII. Utilising the services provided by Chennai Port Trust for any other purpose other
than the purpose for which it is given as per the conditions of Contract
VIII. Company goes into voluntary liquidation or otherwise;
109
IX. Evidencing of an intention by the Contractor not to be bound by the terms of the
Contract Agreement;
X. Failure to comply with the statutory obligations under applicable laws;
XI. Violating of strategic, security, environmental concerns on the Contractor’s part;
XII. The Contractor engaging or knowingly allowing any of its employees agents or
representatives to engage in any activity prohibited by Law or which constitutes a
breach of or an offence under any Law, in the course of any activity undertaken
pursuant to the Contract Agreement;
XIII. If the Trust exercises its option to rectify the damages and such sums are not
reimbursed by the Contractor within 15 days as per Clause 9(vii) of Schedule-B.
Failure to pay any other amount due to the Trust as per the terms and conditions of
the Contract.
XIV. Failure to pay minimum wages to Employees as per Minimum Wages Act or any
failure as per the applicable Labour Laws.
XV. Failure to perform or discharge or breach of any of its obligations, terms and
conditions in accordance with the provisions of the Contract Agreement.
XVI. Failure to pay Security Deposit in the form of Bank Guarantee
from any
Nationalized/Scheduled Bank drawn in favour of the Chairman, Chennai Port Trust,
enforceable and en-cashable at Chennai as per the tender conditions within the time
limit of 10 days from the date of receipt of the Letter of Intent / order or such
extended date of FA & CAO.
13.
CANCELLATION/TERMINATION OF CONTRACT:
If the contractor breaches any of the contractual obligations as set forth in Clause 12 of
Schedule-B, the contract shall be cancelled and Performance Guarantee en-cashed.
14.
FORCE MAJEURE:
If at any time during the continuance of this contract the performance in whole or in part
by either party of any obligation under this contract is prevented or delayed by reasons of any
war (whether declared or not ) act of God or acts of Republic of India’s enemies, invasions,
riots, civil commotion, fire, sabotage, accidents, floods, earthquakes, storms, plague,
quarantine, strikes or lock-outs or any labour unrest, go slow at contractor’s work or that of the
suppliers/sub contractor’s work or any natural calamities or any other factor which are
reasonably beyond the control of both the parties, provided notice of happenings of any such
eventuality is given by either party to the other within 21 days from the date of occurrence
thereof, neither party shall by reason of such event, be entitled to terminate this contract nor
shall either in respect of such non performance or delay in performance and completion of work
under the contract shall be resumed as soon as practicable after such event has come to an
110
end of cease to exist and the decision of the Engineer as to whether the work has been so
resumed or not shall be final and conclusive provided further that if the performance in whole or
in part or any obligation under this contract is prevented or delayed by reasons of any such
event for a period exceeding 60 days, either party may at its option terminate the contract
provided also that if the contract is terminated under this clause, the Board shall be at liberty to
take over from the contractor at a price to be fixed by the FA & CAO, which shall be final all
unused, undamaged and acceptable materials, bought out components and stores in course of
manufacture in the possession of the contactor at the time of such termination or such portion
thereof as the Board may deem fit excepting such materials, bought out components and stores
as the contractor may with the concurrence of the Board elect to retain.
15.
It must be clearly understood that the amount payable under the contract is to be
inclusive of everything required to be done as per the specifications, conditions of supply and all
such work as is necessary for the proper completion of the contract although special mention
thereof may have been omitted in the specifications.
16.
The contractor shall be solely responsible for reporting to the Board and the Police
department of any serious or fatal accident inside the harbour premises to any of his employees
/ workman engaged by him.
17.
The prices shall be firm and not subject to fluctuation at any stage till the completion of the
contract. The prices quoted must be filled in ink both in figures and words in the Schedule of prices
attached with the Tender Document and any correction shall be supported by the Contractor's
signature there against.
18.
It shall be entirely the Contractor's responsibility to take required steps to adequately
safeguard the personnel carrying out the work and to ensure that the work is carried out in such a
manner that maximum safety to the personnel is assured. They shall all be adequately insured and
produce proof for the insurance premises paid when called upon FA & CAO to do so.
19.
All materials specified for the work shall be subject to the approval of the FA & CAO or his
representative and no materials shall be used on the work without prior approval of the FA & CAO or
his representative.
20. The Contractor shall co-ordinate his work with that of other Contractors executing other works
in the site and plan his work as to minimise inconvenience to others in the work site.
21.
The watch and ward and storage of materials shall be Contractor's responsibility and the
Board shall not be held responsible for any loss of the material.
111
22.
The Contractor shall be deemed to have satisfied himself before submitting the tender as to
the correctness and sufficiency of his tender for the work and of his price stated in the schedule as
to cover all his obligation under the contract for completion of the work.
23.
For Harbour entry pass and direction to site of work for inspection for the purpose of
making the offer, the Contractor shall contact the Sr. Dy. Director (EDP) at Chennai Port Trust,
Ist floor, Centenary Building, No.1, Rajaji Salai, Chennai - 600 001, Phone No.25362201,
Extn:2510.
24.
The decision of FA&CAO would be final and binding of the entire project.
FA & CAO
CHENNAI PORT TRUST
112
To be uploaded online
CHENNAI PORT TRUST
SCHEDULE - ‘C’
PROJECT MANAGEMENT SCHEDULE
Project Implementation Schedule: A summary of the major milestones is given below. All the
modules are to be implemented and operational within (one) 1 year (12 months) from the date
of receipt of the work order.
Significant milestones
Time Frame in
Weeks
Sl.
No.
Activity
1
System(Existing) study & Submission – approval of SRS covering all the areas
2
Solution design & blue printing
3
Establishing IT infrastructure including all servers allied software, etc. as required
4
Customization/Development of various modules (Module wise to be given)
5
6
7
8
9
10
11
12
13
14
15
16

Testing of various modules (Module wise to be given)
Integration with internal modules
Data Migration
Integration with External Modules
Data Migration
Training on Application Software & Hardware for EDP Division Officers & Staff
along with course materials.
User Training of various modules
Trial / Parallel Run
Documentation of all Modules & Work Flow (Module wise to be given.)
Go Live of all the modules
Stabilization and fine tuning
Post Go Live Support during warranty period
A detailed implementation schedule showing the parallel activities, their mutual dependency etc.
may be submitted for the entire project covering all the activities along with the bid.

The other activities which are not listed in the schedule and are to be performed by the
contractor may be added in such a manner that it will not affect the project schedule.

The successful Tenderer (contractor) shall prepare a detailed Project Implementation Schedule
as a part of agreed and finalized project plan keeping in mind the overall time frame suggested
and indicate the time in weeks for the completion of the milestones given above.

The resources required for completing the project within the schedule may also be worked out
accordingly.
FA&CAO
CHENNAI PORT TRUST
113
CHENNAI PORT TRUST
CHAPTER VII
DEFINITIONS , INTERPRETATIONS AND GENERAL CONDITIONS
1.
In the contract as hereinafter defined, the following work and expressions shall have
the meaning thereby assigned to them except where the contract otherwise required.
(a) “AMC” means Annual Maintenance Contract.
(b) “BOARD” means the Trustees of the Port of Chennai, a body corporate under
Major Port Trusts’ Act of 1963 as amended from time to time.
(c)
“TRUST” means Chennai Port Trust represented by Chairman, Dy.Chairman or
any authorized representatives.
(d) “FA&CAO” means the Financial Adviser and Chief Accounts Officer of the
Chennai Port Trust and his successors or any authorized representative of the
FA & CAO detailed from time to time by the FA & CAO to perform the duties
be required in the contract during the warranty period till the completion of the
contract.
(e) “SR.DY.DIRECTOR (EDP)” means Senior Deputy Director (EDP), Officer of the
Chennai Port Trust .
(f)
“CONTRACTOR” means the person or persons, firm or company whose tender
has been accepted by the Board and includes Contractor’s personal
representatives, successors and permitted assigns.
(g) '‘CONTRACT’' means the conditions of the contract, specifications, manuals,
software , schedule of work within quantities and rates therein, tender and
contract agreement.
(h) “TENDERER” means a company incorporated under the Companies Act 1956”
(i)
“SECURITY DEPOSIT” means deposit in the form of Bank Guarantee from any
Nationalized/Scheduled Bank drawn in favour of the Chairman, Chennai Port
Trust, enforceable and en-cashable at Chennai.
2.
The materials to be supplied by the contractor shall be of the highest quality & as per the
tender conditions and shall be subject to the approval of the FA & CAO.
3.
The materials are to be delivered at specified places in the Trust’s premises in Chennai
free of charges to the Board and at the contractor’s risk in such quantities or numbers at such
time and in such manner as the FA & CAO or his authorized representative may decide from
time to time order.
4.
The delivery of materials must be completed within such time as may be laid down by
the FA & CAO. The contractor shall be at liberty to apply to the FA & CAO within the above
114
period for extension of time for compliance with an order and the FA & CAO, may, in his
discretion, grant such extension as he may deem fit. The decision of the FA & CAO on this point
shall be binding on the contractor.
5.
Delivery of materials shall not be considered complete until such materials have been
inspected and passed at the place specified for delivery by the FA & CAO or his authorized
representative / classification surveyor.
6.
Rejected materials shall be removed by and at the risks, costs and expenses of the
contractor within seven days after rejection notice issued by the FA & CAO and if not removed,
the FA & CAO may take suitable alternate action at the risks, costs and expenses of the
contractor to remove the materials. Such costs, expenses shall be reimbursed by the contractor
to the Trust within 7 (seven) days of intimation of the same by FA & CAO to the contractor,
failing which, the amount shall be recovered from the amounts payable by the Trust to the
contractor. If the amounts payable to the contractor is not sufficient to recover the amounts due
to the Trust by the contractor, the Security Deposit shall be encashed without prejudice to any
other remedy available under the contract.
7.
The contract or any part, share or interest in it shall not be transferred directly or
indirectly to any persons whomsoever without the written consent of the Board / FA & CAO.
8.
In the event of the breach of any of the provision of the contract by the contractor, the
Board shall have the right to terminate the contract summarily without payment of any
compensation whatsoever.
9.
In the event of the Board terminating the contract for breach by the contractor of any of
the provisions thereof, the contractor shall be liable for any loss suffered by the Board upto the
time of termination of the contract and for any further loss the Board may suffer during the
reminder of the period originally covered by the contract.
10.
All disputes between the parties and any statutory modification thereof shall be deemed
to apply to such references and deemed to be incorporated in the contract and jurisdiction for all
legal suits arising out of this contract shall be within the jurisdiction of the High court at Chennai.
11.
In the event of the death, insanity or insolvency of the contractor, the Board shall have
the right to terminate the contract summarily and to purchase in the open market any goods or
materials covered by the contract. In this case the contractor shall not be liable for any excess in
the price paid for such purchase over the contract price.
12.
Any notice to the contractor shall be deemed to be sufficiently served, if given or left in
writing at his usual or last known place of abode or business.
115
The contract is liable for cancellation if either the contractor himself or any of his
13.
employees is found to be a person who has held a class I post under the Board immediately
before retirement and has, within two years of such retirement, accepted without obtaining the
previous permission of the Board or The Chairman, as the case may be, an employment as
contractor for, or in connection with the execution of public works, or as employees of such
contractor.
14.
If any contract is terminated on account of the failure of the contractor to comply with the
above clause, the Board shall be entitled to recover from him such damage as may be
determined by the FA & CAO with due regard to the inconvenience caused to the Trust on
account of such termination without prejudice to the Trust’s right to proceed
against such
officer.
15.
No counter conditions should be included in the financial proposal. Any conditional Price
Bid shall be summarily rejected.
16.
In these conditions unless there is something in the subject or context inconsistent with
the singular shall include the plural and vice versa, words impart the masculine gender shall
include the feminine and words impart persons shall include bodies corporate.
17.
ESI Clause and Contribution
The details of employees proposed to be engaged shall be furnished to this office
before the commencement of the work.
i.
As per the Govt. Notification dt. 20.7.09, Chennai Port Trust has registered under the
ESI Act on 26.9.2012 with ESI Corporation and provision of ESI Act, 1948 are
applicable to Chennai Port Trust, a Social Security Act, is applicable to Factories
using power and employing 10 or more personnel and establishment employing 20
or more persons and drawing wages / salary upto Rs.15,000/- per month. Workers
covered under ESI Act, are entitled of sickness, maternity and employment injury.
Accordingly, the contractual / casual employees drawing wages upto Rs.15,000/- per
month employed either directly by Port Trust or through contractor are covered
under ESI Act, 1948. It is obligatory on the part of the employer to calculate and
remit ESI contribution comprising of employers’ share of 4.75% plus employees’
share of 1.75% which is payable on or before 21st of the following month, to which
the salary relates.
ii.
In case of Contractor employs more than 20 employees, they should register their
name with ESI as per ESI Act, 1948 and obtain ESI Code. Both Employers share of
4.75% and Employees contribution of 1.75% (recovered from employees), totally
6.5% to be paid as contribution to ESI in their Code on or before 21st of following
116
month to which the salary relates and acknowledgement
for the same shall be
submitted to the Port while claiming the bill. The bill without the acknowledgement
of ESI contribution will not be entertained. In case the contractor has not paid the
ESI contribution same will be recovered in the running bill and paid to the ESI
Corporation in contractor’s code. The delay in payment of contribution payable
under the Act may be recovered as an arrear of Land Revenue.
In case the contractor employs less than 20 employees, the list of employees’
names, their father’s name, identification proof, one passport photo shall be submitted to the
Port Trust. The contribution of ESI amount, both Employers share of 4.75% and Employees
contribution of 1.75% ( recovered from Employees salary), totally 6.5% shall be paid by the
contractor in the Chennai Port Trust Code on or before 21st of the following month to which the
salary relates or otherwise payment to the contractor will be withheld. If the contractor fails to
comply with the above instruction, then the Principal Employer ( Chennai Port Trust ) will make
payment to the ESI Corporation. Such amount will be deducted from any amount due to the
contractor. The delay in payment of contribution payable under the Act may be recovered as
an arrear of Land Revenue.
18.
INSURANCE:
The Tenderer is advised to take necessary insurance at his cost for his
Employees, Materials etc.
FA & CAO
CHENNAI PORT TRUST
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CHENNAI PORT TRUST
ANNEXURE - A
FORM OF AGREEMENT
THIS AGREEMENT made this day
of
Two Thousand and Thirteen at
Chennai BETWEEN the Board of Trustees of the Port of Chennai, a body corporate under Major
Port Trusts Act of 1963 (hereinafter called the Board which expression shall, unless excluded by or
repugnant to the context be deemed to include their successors in Office) of the one part AND
(hereinafter called the "CONTRACTOR" which expression shall unless excluded by or repugnant
to the context be deemed to include his heirs, executors, administrators, representatives and
assigns or successors in Office) on the other part.
WHEREAS the Board is desirous of contracting the work comprising of Supply,
Design, Development, Customization, Integration, Testing, Training, Implementation and 5 year
on-site Comprehensive Warranty, Maintenance & Support of Custom ERP Software AND
WHEREAS the Contractor has offered to execute, complete and maintain
such works
and whereas the Board has accepted the tender of the contractor and where as the contractor has
deposited a sum of `
/- (Rupees
)
as security for due fulfilment of all the conditions of this contract.
NOW THIS AGREEMENT WITNESSES as follows:
1.
In this agreement Words and expressions shall have the same meanings as are
respectively assigned to them in the condition of the contract hereinafter referred to.
2.
The following documents shall be deemed to form and be read and construed as part of
this agreement viz.
3.
a.
Technical Specifications
- Schedule `A' & A1
b.
Cost Schedules
- Schedule `A2', A3, A4.
c.
Special Conditions of Contract
- Schedule `B'
d.
Project Management Schedule
- Schedule `C'
e.
Tender Document
f.
Letter(s) of correspondences including Fax/E-Mail
g.
Written acceptance by the contractor etc.,
The Contractor hereby covenants with the Board to construct, complete and maintain the
Works' in conformity in all respects with the provision of the agreement.
118
4.
The Board hereby covenants to pay the Contractor in consideration of such construction,
completion and maintenance of the works, the "Contract Price" at the times and in the manner
prescribed by the contract.
5.
IN WITNESS WHEREOF, the parties hereunto have set their hands and seals the day
year first above written.
6.
“Any litigation arising out of this Agreement, shall only be adjudicated before the
competent court of Law within the jurisdiction of Hon ’ble High Court of Madras’’.
The common seal of the Board of Trustees
of the Port of Chennai represented by its
Chairman was hereunto affixed and
FA & CAO
F.A.&C.A.O
thereof has set his hand in the presence of
DEPUTY DIRECTOR (EDP)
Signed and sealed by the Contractor (
) in the presence of
CHENNAI PORT TRUST
SR.DY.DIRECTOR (EDP)
The signature is made on behalf of and by
authority from the Board of Trustees of the
Port of Chennai represented by its Chairman
under Section 34(i) of the Major Port Trusts
Act, 1963.
1.
2.
CONTRACTOR.
119
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FORMAT OF POWER OF ATTORNEY
ANNEXURE - B
Dated: _________
POWER OF ATTORNEY
To Whomsoever It May Concern
Mr.
_______________________
(Name
of
the
________________________________________
Person(s)),
(Address),
domiciled
acting
at
as
______________________(Designation and name of the firm), and whose signature is attested
below, is hereby authorized on behalf of _____________________________________ (Name
of the Tenderer) to provide information and respond to enquiries etc. as may be required by the
Port
Trust
or
any
governmental
authority
for
_____________________________________________________
the
and
is
(project
title)
hereby
further
authorized to sign and file relevant documents in respect of the above.
(Attested signature of Mr. _________________________)
For _______________________________ (Name of the Tenderer)
For ________________________________ (Name of the Tenderer)
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ANNEXURE – C
ADVANCE STAMPED RECEIPT
Received from the Chairman, Chennai Port Trust, Chennai a sum of ` 13,10,000/(Rupees Thirteen Lakhs and Ten Thousands only) (returning of Bank Guarantee) in the
form of Earnest Money Deposit vide Tender No. EDP / 131 / 2013 / F
Revenue
Stamp
Signature with Office Seal
121
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CHENNAI PORT TRUST
ANNEXURE - D
FORM OF TENDER
NOTE:
This Memorandum forms part of the Tender and this should be duly filled in, signed &
sealed and enclosed along with the Tender.
To
The FA&CAO,
III Floor, Centenary Building,
Chennai Port Trust,
Chennai - 600 001,
India.
Sir,
Being duly authorised to represent and act on behalf ………………………………….. of hereinafter
called “the tenderer” and having visited the site and examined General Rules and Directions,
Conditions of tender, Specifications and Schedules attached to the tender and having satisfied
ourselves of the site conditions for the Supply, Design, Development, Customization,
Integration,Testing, Training, Implementation and 5 year onsite Comprehensive warranty
Maintenance and Support of Customized ERP Software for Chennai Port at rates for items of
work in the schedule of items of work and rate attached herewith.
1. We shall undertake Supply, Design, Development, Customization, Integration,Testing,
Training, Implementation and 5 year onsite Comprehensive warranty, System Support
and 4 year onsite Support of Customized ERP Software for Chennai Port Trust from the
date of receipt of order.
(a) We offer to execute the work in conformity with the said Conditions of Contract, Specifications,
Schedules
and
Bill
of
Quantities
for
the
sum
of
`…………….
(Rupees
……………………………(Rate shall be filled in)).
2. We undertake, if our Tender is accepted, to achieve completion of the various sections of the
Works within the periods specified in this Schedule.
3. If our Tender is accepted we will furnish a Security Deposit within 10 days of receipt of work
order, in the form of Bank Guarantee from any Nationalized/Scheduled Bank drawn in favour of
the Chairman, Chennai Port Trust, enforceable and en-cashable at Chennai as Security for the
due performance of the Contract in accordance with Clause 6 of Chapter III.
4. We agree to abide by this Tender for the period of----from the date fixed for receiving the same
or such further period as may be Mutually agreed upon and it shall remain binding upon us and
may be accepted at any time before the expiration of that period should we fail to abide by our
Tenders during the above said period of ----or such extended period as mutually agreed upon the
Port shall be at liberty to forfeit the Earnest Money deposited by us.
122
5. Unless and until a formal Agreement is prepared and executed this Tender, together with your
written acceptance thereof, shall constitute a binding Contract between us.
6. (i) We understand that the Chennai Port Trust reserves the right to,
a) Amend the scope of tender and value of contract under this work;
b) Reject or accept any tender including the lowest, cancel the tender process and reject all tender.
6. (ii) We agree that the Chennai Port will not be liable for any such action and will be under no
obligation to inform the tenderer of the grounds for such action.
7. If our Tender is accepted we understand that we are held fully responsible for the due
performance of the Contract.
a. We have furnished Earnest Money in the form of Bank Guarantee issued by
…………………………………………. Enforceable & encashable at Chennai in favour of the
Chairman, Chennai Port Trust, Chennai –600 001 for the amount of ` 13,10,000/- (Rupees
Thirteen Lakhs Ten thousand only). If our Tender is not accepted, the Earnest Money shall be
returned to us on our application within period as specified in the tender for the return of such EMD
amount. If our Tender is accepted the Earnest Money shall be adjusted against the Security
Deposit at 10% of the Contract Value, or refunded on production of a Guarantee as contemplated
in the relevant Clause for an amount equivalent to 10% of the Contract Value, with good and
sufficient sureties as may be required for the faithful performance and proper fulfillment of the
Contract and execute the Contract Agreement as required by the terms of this Tender.
9. We agree to execute all the works referred to in the Tender Documents upon the Terms and
Conditions contained or referred to therein and to carry out such deviations as may be ordered.
SIGNATURE………………………………………
FOR AND ON BEHALF OF …………………………………………………………………………….
DATE ………………………………………………..
Witnesses:
1. Signature :
2. Signature:
Name :
Name :
Address :
Address :
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CHENNAI PORT TRUST
ANNEXURE -E
SCHEDULE OF GENERAL PARTICULARS
1
Name of Tenderer/Manufacturer
2
Address of Tenderer/Manufacturer
3
Telegraphic/Telex/Fax Code of Tenderer/
4
Name and Designation of the Officer of the
Tenderer to whom all reference shall be made for
expeditious Technical Co-ordination.
5
Place of Manufacture
6
Service facilities available
7
Availability of spare parts
8
Tenderer's Proposal Reference and Date
9
Tenderer's proposed validity period
10 Earnest Money deposited
11 Terms of payment as laid down in General
Conditions of Contract acceptable.
12 Are all Technical details called for and price as
called for in Schedule filled up
13 Performance Report
14 Tender Document Signed & sealed in all papers.
15 Enclosed Notarized copies of Balance Sheet.
16 Enclosed Notarized copies of P&L a/c for the years
2011-12, 2012-13 & 2013-14.
17 Enclosed Notarized copies of Work Orders
124
18 Enclosed Notarized copies of Completion
Certificate for the respective Work Orders.
19 Acceptance of all Terms & Conditions of the Trust
Signature
:
Name
:
Designation
:
Date
:
FA & CAO
CHENNAI PORT TRUST
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CHENNAI PORT TRUST
TENDERER’S PARTICULARS
ANNEXURE - F
1. Organization
Name of the Organization
Address
City
Country
Phone
Fax
Web Address
Location & Address of
Corporate Head Office
2. Contact Details
Person Name
Designation
Address
Phone
Fax
E-Mail
3. Legal status of the applicant (attach copies of original document defining the legal
status)
a) A proprietary firm
b) A firm in partnership
c) A limited company or Corporation/ Joint
venture/Consortia
d) Others
4. Core area of competency
Expertise in ERP implementation
 Expertise in implementation of
IT Projects
 Project Management
Capabilities
 Others
5.Year of establishment and number of
year in business
6. Has the Tenderer or any constituent
member in case of partnership firm ever
been debarred/ black listed for competing
in any organization at any time? If so, give
details.
7.Has the Tenderer or any constituent
member in case of partnership firm ever
126
abandoned the awarded project
before its completion? If so, give name of
the project and reasons for abandonment
8. Number of IT professionals working full
time in India having experience in the
offered ERP product implementation
and/or maintenance as of now
9. Details of development centers of the
Tenderer
10. Details of Major Products & its OEM &
exact nature of partnership if any for
execution of this project and Services
offered by the Tenderer
11. Enclosures (All enclosures duly
notarized )
(a) Certificate of registration and
Ownership
(b) Latest IT return filed
(c) Permanent Account Number
(d) Sales Tax registration Certificate.
(e) Service Tax registration Certificate.
(f) PF registration Certificate.
(Enclosed / Not Enclosed)
(Enclosed / Not Enclosed)
(Enclosed / Not Enclosed)
(Enclosed / Not Enclosed)
(Enclosed / Not Enclosed)
(Enclosed / Not Enclosed)
12. Any other details considered relevant
but not included in the above
Signature of Authorized Signatory:
Date :
Place :
Seal :
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CHENNAI PORT TRUST
Details of Projects
ANNEXURE - G
(Note: Use Separate sheet for each project)
Name of the Project
Type of Project
Components of the Project
No. of user licenses supplied
under the project
Name of modules implemented
under ERP Solution
Scope of Work in brief
Name & address of Client –
contact info– tel. No/ fax/ email
Date of successful completion
of the project
Value of Contract(INR)
Details of documentary proof
enclosed
Proof from Client
 Copy of LOI / WO including Scope of
Work
 Copy of satisfactory completion
certificate duly notarized
Signature of the Authorized Signatory
Date
:
Place :
Seal
128
:
To be Uploaded Online
CHENNAI PORT TRUST
Details of ERP Projects
ANNEXURE - H
(Note: Use Separate sheet for each project)
Name of the Project
Type of Project
Implementation of ERP Solution.
Name of the Client
Category of organization (client)
Govt. Organization /PSU/Private Organization
Sea Port Organization
No of employees
Contact person(s), Designation(s), Tel.
No.(s), Addresses and Email of Client
Scope of Work in Brief
ERP Product & version
Modules of the ERP product successfully
implemented under ERP solution
Finance/Materials/HR/Projects/Salary/Others
No. of user licenses supplied under the
project.
Name of the System Integrator
implemented the project
Date of successful completion of the ERP
solution (Go Live of total ERP solution)
Performance of the product/solution
Details of documentary proof enclosed
Proof from Client
 Copy of LOI / WO including Scope of
Work
 Copy of satisfactory completion certificate
duly notarized
Any Other Relevant Details
Signature of the Authorized Signatory
Date :
Place :
Seal :
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CHENNAI PORT TRUST
Details of Support / Maintenance Contracts
ANNEXURE - I
(Note: Use Separate sheet for each project)
Name of the Project
Type of Project
Components of the CONTRACT
1. Hardware (servers etc.)
2. Software applications (ERP/ Others)
3. Data Communication Network
4. Data centre
5. Others
Ongoing since (indicate the date)
OR If completed then
a) Duration of Maintenance Support
b) Date of Completion
Value of Contract(INR)
Scope of Work in brief
Name & address of Client –
contact info– tel. No/ fax/ email
Type of organization
Banking/ Financial/ PSU/ ISPs / Others
Details of documentary proof
enclosed i.e. Positive Feedback
Proof from Client
i) Copy of LOI / WO including Scope of Work
ii) Copy of completion certificate if job is completed
OR
Copy of Performance Certificate indicating brief of Jobs and
Performance till date in case of ongoing work.
Value of Contract(INR)
Details of documentary proof
enclosed
Proof from Client
 Copy of LOI / WO including Scope of Work
 Copy of satisfactory completion certificate duly
notarized
Date of successful completion
of the project
Signature of the Authorized Signatory
Date :
Place :
Seal :
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CHENNAI PORT TRUST
Certifications
ANNEXURE - J
Sl. No
Area of Certification
Services
Certification
Certifying
Institutions with
validity
Signature of the Authorized signatory:
Date:
Place:
Seal:
131
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CHENNAI PORT TRUST
Original Equipment Manufacturer’s Authorization for both Hardware & Software
components separately.
ANNEXURE - K
Date:
To
The Sr.Dy.Director (EDP),
Chennai Port Trust.
WHEREAS _______________________________________ who are official producers of
_______________________________________________ and having production facilities at
__________________________________________________________ do hereby authorize
__________________________________________________________________ located at
_____________________________________________________ (hereinafter, the “Tenderer”)
to submit a bid and subsequently negotiate and sign a Contract with you for resale of the
following Products produced by us for your intended purpose, for the quantities, specifications
and delivery schedule called for by the Supply Requirements associated with the above
Invitation for Bids.
We hereby extend to you a full guarantee, warranty and support in accordance with
Defect Liability, obligation under maintenance contract and with our own standard product
warranty, and duly authorize the Tenderer to act on our behalf in fulfilling all warranty obligations
with respect to the above-listed products offered for resale by the Tenderer in relation to this
Invitation for Bids.
We certify that the version of the software/ hardware & related software and other
system/equipments will be supported till the completion of maintenance contract period. We
also certify that the Tenderer is qualified by us to provide the following maintenance, technical
or help desk support, new version upgrade and/or other services related to the above-listed
Products offered by the Tenderer in relation to this Invitation for Bids.
Name
In the capacity of
Signed
Duly authorized to sign the authorization for and on behalf of ________________________
Dated on _______________________________ day of ______________________,
Note: This letter of authority must be on the letterhead of the Producer, must be signed by a
person competent and having the power of attorney to bind the Producer, and must be included
by the Tenderer in its bid as specified in the Instructions to Tenderers.
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CHENNAI PORT TRUST
ANNEXURE- L
ELIGIBILITY INFORMATION
1. SIMILAR EXPERIENCE:
Name of the
Work
Work Order No.
Work Order
Value
Completion
Date
Completion
Certificate no.
(Fill up the above table & Enclose legible copies of the supporting
documents along with form-III of each work / project )
2. FINANCIAL CAPABILITY: (Average Annual Turn Over)
Financial Year:
Financial Year:
Financial Year:
Average:
`
`
`
`
(Fill up the above table and Enclose copy of profit/loss statement
Certified by any Chartered Accountant.)
3. OTHER ELIGIBILITY REQUIREMENTS, IF ANY
We hereby confirm that copies of supporting documents for above are attached to this sheet for
reference.
(Total nos. of pages including this sheet - __________ ). Originals shall be presented for
verification, if required by Chennai Port Trust.
SIGNATURE OF THE TENDERER
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CHENNAI PORT TRUST
ANNEXURE- M
INTEGRITY PACT
BETWEEN
Chennai Port Trust, Chennai hereinafter referred to as “The Principal”.
AND
……………………………… hereinafter referred to as “The Tenderer / Contractor”.
Preamble
The Principal intends to award, under laid down organizational procedures, contract/s for
………………………
The Principal values full compliance with all relevant laws and
regulations, and the principles of economic use of resources, and of fairness and transparency
in its relations with the Tenderer/s and Contractor/s.
In order to achieve these goals, the Principal will appoint an external independent Monitor who
will monitor the tender process and the execution of the contract for compliance with the
principles mentioned above.
Section 1 – Commitments of the Principal
(a) The Principal commits itself to take all measures necessary to prevent corruption and to
observe the following principles:(i)
No employee of the Principal, personally or through family members, will in
connection with the tender for, or the execution of a contract, demand, take a promise
for or accept, for him/herself or third person, any material or immaterial benefit which
he/she is not legally entitled to.
(ii)
The Principal will, during the tender process treat all Tenderers/Contractors with
equity and reason. The Principal will in particular, before and during the tender process,
provide to all Tenderers/Contractor the same information and will not provide to any
Tenderer/Contractor
confidential
/additional
information
through
which
the
Tenderer/Contractor could obtain an advantage in relation to the tender process or the
contract execution.
(iii)
The Principal will exclude from the process all known prejudiced persons.
134
b)
If the Principal obtains
information on the conduct of any of its employees which is a
criminal offence under the IPC /PC Act, or if there be a substantive suspicion in this regard, the
Principal will inform its Chief Vigilance Officer and in addition can initiate disciplinary actions.
Section 2 – Commitments of the Tenderer /Contractor
(a)
The Tenderer / Contractor commit himself to take all measures necessary to prevent
corruption. He commits himself to observe the following principles during his participation in the
tender process and during the contract execution.
(i)
The Tenderer / Contractor will not, directly or through any other person or firm,
offer, promise or give to any of the Principal’s employees involved in the tender process
or the execution of the contract or to any third person any material or immaterial benefit
which he/she is not legally entitled to, in order to obtain in exchange any advantage of
any kind whatsoever during the tender process or during the execution of the contract.
(ii)
The Tenderer /Contractor will not enter with other Tenderers into any undisclosed
agreement or understanding, whether formal or informal. This applies in particular to
prices, specifications, certifications, subsidiary contracts, submission or non-submission
of bids or any other actions to restrict competitiveness or to introduce cartelization in the
bidding process.
(iii)
The Tenderer/Contractor will not commit any offence under the IPC/PC Act ;
further the Tenderer/Contractor will not use improperly, for purposes of competition or
personal gain, or pass on to others, any information or documents provided by the
Principal as part of the business relationship, regarding plans, technical proposals and
business details, including information contained or transmitted electronically.
(iv)
The Tenderer / Contractor of foreign origin shall disclose the name and address
of the Agents / representatives in India, if any. Similarly the Tenderer/Contractor of
Indian Nationality shall furnish the name and address of the foreign principals, if any.
(v)
The Tenderer/Contractor will, when presenting his bid, disclose any and all
payments he has made, is committed to or intends to make to agents, brokers or any
other intermediaries in connection with the award of the contract.
(b)
The Tenderer /Contractor will not instigate third persons to commit offences outlined
above or be an accessory to such offences.
135
Section 3-Disqualification from tender process and exclusion from future contracts
If the Tenderer /Contractor, before award of contract has committed a transgression through a
violation of Section 2 or in any other form such as to put his reliability or credibility as
Tenderer/Contractor into question, the Principal is entitled to disqualify the Tenderer/Contractor
from the tender process or to terminate the contract, if already signed, for such reason.
(a)
If the Tenderer/Contractor has committed a transgression through a violation of Section
2 such as put his reliability or credibility into question, the Principal is entitled also to
exclude the Tenderer/Contractor from future contract award processes. The imposition
and duration of the exclusion will be determined by the severity of the transgression.
The severity will be determined by the circumstances of the case, in particular the
number of transgressions, the position of the transgressors within the company
hierarchy of the Tenderer and the amount of the damage.
The exclusion will be
imposed for a minimum of 6 months and maximum of 3 years.
(b)
The Tenderer/Contractor accepts and undertakes to respect and uphold the Principal’s
absolute right to resort to and impose such exclusion and further accepts and
undertakes not to challenge or question such exclusion on any ground, including the lack
of any hearing before the decision to resort to such exclusion is taken. This undertaking
is given freely and after obtaining independent legal advice.
(c)
If the Tenderer/Contractor can prove that he has restored /recouped the damage caused
by him and has installed a suitable corruption prevention system, the Principal may
revoke the exclusion prematurely.
(d)
A transgression is considered to have occurred if in light of available evidence no
reasonable doubt is possible.
Section 4 – Compensation for Damages
(a)
If the Principal has disqualified the Tenderer/Contractor from the tender process prior to
the award according to Section 3, the Principal is entitled to demand and recover from
the Tenderer/Contractor liquidated damages equivalent to 3% of the value of the offer or
the amount equivalent to Earnest Money Deposit / Bid Security, whichever is higher.
(b)
If the Principal has terminate the contract according to Section 3, or if the Principal is
entitled to terminate the contract according to Section 3, the Principal shall be entitled to
demand and recover from the Contractor liquidated damages equivalent to 5% of the
contract value or the amount equivalent to Security Deposit / Performance Bank
Guarantee, whichever is higher.
136
(c)
The Tenderer/Contractor agrees and undertakes to pay the said amounts without protest
or demur subject only to condition that if the Tenderer / Contractor can prove and
establish that the exclusion of the Tenderer /Contractor from the tender process or the
termination of the contract after the contract award has caused no damage or less
damage than the amount of the liquidated damages, the Tenderer /Contractor shall
compensate the Principal only to the extent of the damage in the amount proved.
Section 5 – Previous Transgression
(a)
The Tenderer/Contractor declares that no previous transgressions occurred in the last 3
years with any other Company in any country conforming to or with any other Public
Sector Enterprise in India that could justify his exclusion from the tender process.
(b)
If the Tenderer/Contractor makes incorrect statement on this subject, he can be
disqualified from the tender process or the contract, if already awarded, can be
terminated for such reason.
Section 6 – Equal treatment of all Tenderers/Contractors/Sub-Contractors
(a)
The Tenderer / Contractor undertake to demand from all sub-contractors a commitment
in conformity with this Integrity Pact, and to submit it the Principal before contract
signing.
(b)
The Principal will enter into agreements with identical conditions as this one with all
Tenderers, Contractors and Sub-Contractors.
(c)
The Principal will disqualify from the tender process all Tenderers/contractors who do
not sign this pact or violate its provisions.
Section 7 – Criminal charges against violating Tenderers /
Contractors/Sub-Contractors
If the Principal obtains knowledge of conduct of a Tenderer, Contractor or Sub-Contractor or of
an employee or a representative or an associate of a Tenderer, Contractor or Sub-Contractor
which constitutes corruption, or if the Principal has substantive suspicion in this regard, the
Principal will inform the Chief Vigilance Officer.
Section 8 – Independent External Monitor / Monitors
(a)
The Principal appoints competent and credible Independent External Monitor for this
pact. The two IEMs are : Shri. S. Manoharan, IAS (Retd.), New No.4, Old No.14,
Thirmurugan Street, Kalashetra Colony, Besant Nagar. Chennai 600090. and Shri. P.
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Tamilvanan, No.714, Poosaripalayam, Coimbatore 641003.. The task of the Monitor is to
review independently and objectively, whether and to what extent the parties comply
with the obligations under this agreement.
(b)
The Monitor is not subject to instructions by the representatives of the parties and
performs his functions neutrally and independently.
(c)
The Tenderer/Contractor accepts that the Monitor has the right to access without
restriction to all Project documentation of the Principal including that provided by the
Contractor.
The Contractor will also grant the Monitor, upon his request and
demonstration of a valid interest, unrestricted and unconditional access to his project
documentation.
contractual
The same is applicable to Sub-Contractors.
obligation
to
treat
the
information
and
The Monitor is under
documents
of
the
Tenderer/Contractor/Sub-Contractor with confidentiality.
(d)
The Principal will provide to the Monitor sufficient information about all meetings among
the parties related to the Project provided such meetings could have an impact on the
contractual relations between the Principal and the Contractor. The parties offer to the
Monitor, the option to participate in such meetings.
(e)
As soon as the Monitor notices, or believes to notice, a violation of this agreement, he
will so inform the Management of the Principal and request the Management to
discontinue or take corrective action, or to take other relevant action. The Monitor can in
this regard submit non-binding recommendations. Beyond this, the Monitor has no right
to demand from the parties that they act in a specific manner, refrain from action or
tolerate action.
(f)
The Monitor will submit a written report to the Principal within 8 to 10 weeks from the
date of reference or intimation to him by the ‘Principal’ and, should the occasion arise,
submit proposals for correcting problematic situations.
(g)
Monitor shall be entitled for sitting fee of Rs.3000/- (Rupees Three Thousand only). The
said fee will be borne by the Principal.
(h)
If the Monitor has reported to the Principal substantiated suspicion of an offence under
the IPC/PC Act and the Principal has not, within reasonable time, taken visible action to
proceed against such offence or reported to the Chief Vigilance Officer, the Monitor may
also transmit this information directly to the Central Vigilance Commissioner,
Government of India.
(i)
The word “Monitor” would include both singular and plural.
138
Section 9 – Pact Duration
(a)
This Pact begins when both parties have legally signed it. It expires for the Contractor 12
months after the last payment under the respective contract, and for all other Tenderer 6
months after the contract has been awarded.
(b)
If any claim is made/lodged during this time, the same shall be binding and continue to
be valid despite the lapse of this pact as specified above, unless it is
discharged/determined by the Chennai Port Trust.
Section 10 – Other Provisions
(a)
This agreement is subject to Indian Law.
Place of performance and jurisdiction is
Chennai.
(b)
Changes and supplements as well as termination notices need to be made in writing.
Side agreements have not been made.
(c)
If the Contractor is a partnership or a consortium, this agreement must be signed by all
partners or consortium members,
(d)
Should one or several provision of this agreement turn out to be invalid, the remainder of
this agreement remains valid.
In this case, the parties will strive to come to an
agreement to their original intentions.
For the Principal
Tenderer/Contractor
For
(Office Seal)
(Office Seal)
Place :
Date :
WITNESS 1:
(Name and Address)
WITNESS 2:
(Name and Address)
the
139
Note:
For any queries/clarification please contact :
Shri K.V.Ramadoss, Sr.Dy.Director (EDP)i/c, Telephone No. 25362201 Extn. 2510 / 2675,
e-mail diredp@chennaiport.gov.in.
For site visit you are requested to contact the above Officer, with a formal written request
through e-mail in advance.
between (
The Tenderer will be permitted for site visit only once,
). The cost of visiting the site, if any, shall be borne by the
Tenderer. Any of its personnel and agents shall be granted permission by the Port for the
purpose of such visit on the condition that the Tenderer, their personnel and agents shall
release and indemnify the Port, its Trustees, its employees, officers and agents from and
against all liability in respect thereof. The Tenderer shall be responsible for personal injury,
loss, damage to property and any other loss, damage, costs and expenses incurred during the
visit. Vehicles having valid Harbour Entry Permit will be allowed to enter into the Trust premises.
Sr. Dy. Director (EDP)i/c
140
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